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App name
MakeMyTrip - Flights, Hotels
Description
India’s no.1 travel booking App – MakeMyTrip is trusted by 5 Crore+ Indians to plan their holidays. Search flights, hotels, train or bus tickets, taxi cabs, rental cars & activities. Save with mobile-exclusive deals & earn reward bonus on your bookings. Start your ultimate travel experience with the MakeMyTrip App & download now! Avail best hotel deals, train & flight booking offers, honeymoon trip packages. Plan, book & manage your trip on the app. Get notifications & view your trip details anytime, anywhere. MakeMyTrip now caters to the travelers from Middle East and beyond. Pay instantly & securely to book your Flights and Hotels with credit cards, debit cards in AED, with amazing exclusive deals. Book Hotels Online: ● Choose from over 700,000+ hotels worldwide & get best deals on hotel booking with reviews, photos & ratings from TripAdvisor & verified hotel guests ● Search hotels near you at the last minute & either pay online or when you arrive ● Find cheap hotels in India & other cities globally. Book from luxury to budget hotels ● Mobile-exclusive deals & discounts on family & couple-friendly hotels ● Book best hotels in Mumbai, Delhi, Shimla, New York, Paris, Bangkok, Mecca, Riyadh, Jeddah, Madina etc. ● For alternate accommodations, find holiday homes, private apartments or villas, B&Bs, hostels, homestays, rental homes, camping sites Online IRCTC Train Booking: ● Book train tickets online using MakeMyTrip app ● Check live PNR status & get real time train information ● Make train reservations, check railway timetable & get ticket confirmation Book Flight Tickets: ● Search & book domestic & international flights for one-way or round-trips, get best flight deals with fare comparison ● Check flight status, flight schedules & duration on the app itself ● Get discount coupons, promo codes with low cost tickets ● Book domestic flights like SpiceJet, Air India, Go Air, Air Asia, Vistara, Indigo ● Book International flights like Qatar Airways, Singapore Air, Kuwait Airways, Malaysia Airlines, British Airways, Air Arabia, Emirates, Etihad, Lufthansa, Thai Airways & more Best Holiday Deals: ● Plan and choose from India or International holidays packages or weekend, romantic, family & group getaways ● Explore holiday packages in Andaman, Sri Lanka, Rajasthan, Goa, Vietnam, Dubai, Singapore etc. ● Get curated holiday experiences, exclusive deals, instant confirmation & assured assistance Bus Bookings: ● Check seat availability, get real-time updates & book bus tickets online for over 12,000 routes with 1,300+ bus operators in India (APSRTC, UPSRTC, GSRTC, HRTC, PRTC, MSRTC) Manage Trips: ● View upcoming trip details, hotel information, web check-in, add baggage, reserve seats & pre-book meals ● Modify bookings– reschedule flights, upgrade hotel rooms, add breakfast or Wi-Fi or request cancellations. Share itineraries & tickets via email or text message Events/Activities: ● Discover local & international events, buy movie or concert tickets & find best activities near you ● Book group or individual tours of your favorite interests like shopping, dining or entertainment ● Experiences range from theme parks, museums, wild-life safari, adventure sports etc. Cabs & Shuttles: ● Book convenient airport transfers from Delhi, Bengaluru, Mumbai & Chennai airports ● Find affordable car rentals & also book intercity/outstation cabs for a road trip You can sign in/sign up on MMT App using international mobile numbers while creating an account for all our international users. Awards won by MakeMyTrip: • Times Travel Awards 2018 - OTA of the year • Condé Nast Traveler India - Favorite travel app 2017 • Condé Nast Traveler India - Favorite online tour agent 2017
Worst customer support ever
by Ajay Parsana on 2020/08/06 03:18
Whatever you try app will never let you connect with an agent. Not user friendly at all. I don’t know how it got approved by product manager.
Fraud be careful
by Mitayem on 2020/07/21 14:55
I have done a booking and and they deduct the amount from the credit card and then no confirmation, no booking number and no email and their support can’t be reached without the booking code. This is a fraud and I will escalate this till I get my money back.
Scam app
by Yanki Zulu on 2020/07/11 07:57
So many times I have found that ... it shows. Different different price ... on the screen ... and actually payment ... the promotions code are fake too ... it raise the price of actual package and then apply give us discount price .....
Worst service. Disgrace as a business
by frustratedcusromer on 2020/06/26 15:05
Would love to give zero stars if possible. They should be removed from AppStore. All these guys do is steal our money and don’t issue a refund for cancellation. Iam yet to receive my refund since March 2020.
Delete the app
by fvsggddffgfff on 2020/06/26 11:07
These people and some other travel agencies loot people. When your flight gets canceled it is a nightmare to ask for refund and they cut a lot of money and return almost no refund. Beware of MMT, discounts come at a cost. Better to book directly with the airline.
😞
by Dimngel on 2020/06/03 03:27
I have been using this app for a while it’s really Good but because of the current situation ( covid19 pandemic) it is not working out. I booked a flight (air India) for June 3, the flight did not operate I’m trying my best to get a refund, Nothing working out...
MMT- Travel agent or Frauds?
by Chirag@123 on 2020/05/30 20:36
I am quite an old customer of MakeMyTrip. Now they have gone to an insanely low levels. They are using the global Corona virus pandemic as an excuse to their fraudulent activities. I asked them to cancel my international tickets 2 months back on the account of flight not being operational. They got the refund back from airlines but they didn’t refund back my money which is in lakhs. After many follow-up they finally refunded back the money in mmt wallet that too with deductions. After checking directly from the airlines I was informed that there has been no deductions at their end, also they have made refunds to mmt in actual cash. But mmt is not ready to refund me to my bank account and they have made unnecessary deductions. Please don’t waste your money by booking tickets through MMT. At time of needs they don’t care at all about their customers. Instead they go to as low as taking advantage of the global pandemic for their personal profits!
Disappointing customer service during COVID-19
by SaravanaRajan on 2020/05/26 17:55
This rating is purely for customer service area who are unable to service customer queries even after 2 months of COVId 19 situation. Utterly disappointed, stay away from MMT unless you want to be waiting for their reply or to pick your calls for days.
Great app
by crazydanish98 on 2020/05/01 21:37
Very good app and they have made it even better great job!
Such a pathetic support
by SummitDas on 2020/04/01 01:59
Customer support is quite pathetic and waste of time. The bot is so stupid that is responds with weird unrelated responses. I really don’t understand why it fails to connect to a human representative. MMT please add more human representative. A good company rises with customer service and not by irritating customers with your pathetic support.
Stay AWAY from MMT if you want peace of mind
by Kish02 on 2020/03/16 20:24
This company shows real character during difficult time and MMT failed miserably. The company overcharged me for date change and then my ticket got cancelled with no refunds etc. It was taking hours to get someone on phone but no resolution. I am going to file a court case against MMT for cheating and fraud and will never use it in future. Pls stay away!!!
Holiday packages
by Annu sri on 2020/03/09 02:12
Recently had a very bad experience on my holiday booking . The agents are non professional and have nil knowledge about the booked places. Once you pay the amount, no one responds to your messages / calls or even emails. Call to customer service number is never attended. You will always be told that you will be contacted by concerning department , but will never get any call. I advise everyone not to book any holiday package from MMT or otherwise will repent for rest of your life.
Don’t trust MakeMyTrip and waste your time
by dorababu.ch on 2020/03/05 23:16
It was very bad experience with MakeMyTrip and AirIndia together. When I booked the ticket baggage allowance I gave was 2x23, 1x7 for adult and 1x23 for Infant. But during checkin airline people said only 1x10 allowed for infant and asked us to pay amount 9,000/- INR for remaining 13kgs. And surprisingly after checkin during boarding they asked us to pay another 9,000/- INR. They said they can’t give my bag with out that. I tried calling MakeMyTrip but not use. The only response I got from MakeMyTrip is all our representatives are busy at this moment. Useless customer service from MakeMyTrip. Even all 13kgs if I send it through a private courier I would have charged less than 6,000/- INR. Here I end up paying 3 times which is even more worst part. And that to getting lot of trouble from airline people and with infant in my hands. If MakeMyTrip is is going to do this kind of business who is going to trust you guys. I send the same email to customer care I received a beautiful automated reply. Which is even more useless. In email I received a direct chat link to get quick resolution. But unfortunately it a chat bot which doesn’t even have intelligence to understand my question. Very pathetic service. I don’t see and negative stars here. If so I would have given negative stars.
Al
by Alar61 on 2020/03/03 04:27
Most user friendly app I’ve used to date👍🏼👍🏼👏🏼
Non hassle trip scalers
by febsaiiee on 2020/02/22 07:16
We did some good things after many years and it’s quite happy starting for us.. Planning to do more trips as well..Super next
Worth staying
by Ajaya Jain on 2020/02/18 06:43
I recently stayed in this hotel. Hotel is very close to temple which allowed us to visit temple couple of times. Attitude of staffs was also cooperative. On an average no negative issues.
No focus on iPhone users
by sugangul on 2020/02/18 04:55
The app is not very much focussed on iPhone users.
Made my trip Easy and comfortable
by Colonel P P Vyas on 2020/02/17 01:25
Booking through make my trip has bees an excellent experience all through in my life. It has made my life easy and Comfortable !!! Thank you
Good website
by Thiru Lazar on 2020/02/16 09:09
Good mobile software, friendly user and cheaper flights.
Hotel Siddartha Chalakkudy
by C Nair on 2020/02/01 06:57
Stayed at the hotel one night. All staff members were very courteous and polite. But the room was dirty. Found the presence of cockroach in the bathroom. Therefore, I was shifted to another room. But the bathroom door in the shifted room was not working. It was jammed. Had to use all the force to open the door. Hotel needs to fix these problems. Otherwise they will lose customers. Thanks.
Makemytrip is a great app
by sammy 219 on 2020/01/22 14:31
Easy to use, good deals, helpful customer service!
Bad experience
by Dr Pushpa on 2020/01/20 06:46
Had a poor experience with MMT , due to unrest in Assam trip was changed to another destination but it took nearly a month to get back our refund , & even Hotel Polo towers didn’t pay our refund , how was it POSs to travel there during riots but this was not considered
Wrost experience
by gham2305 on 2020/01/17 12:53
Always get error on last screen for flight booking
Pathetic Service
by MMT IS GOOD FOR NOTHING on 2020/01/14 18:29
These people are middleman and cannot do anything if something goes wrong.. It is better to book flights directly through airlines. They just boast about things though do not do anything if a customer requires.
Cheaters about giving discount!
by ButteryBets on 2020/01/10 07:13
A website with least clarity and zero moral compass! Good bye.. I deleted you. I downloaded the app because they said they'll give Rs. 1000 in discount. I had the web page open and they gave a Rs 240 discount whereas on my PC I was getting a Rs 400 discount. All the flight rates were hiked up to almost Rs 1000 more than the website. They charge more for USD conversion than what is standard. Ha, I deleted the app right away, money-suckers! Of course I went with GoIbibo.. These unethical companies who create no customer satisfaction are the ones that should go bankrupt.
Seamless experience
by Tumle@123 on 2020/01/07 20:58
You guys are great!! I live in US and I had to book domestic air travel for my wife when she travelled this week, you website and mobile app are very easy to use and superbly fast! I managed bookings ans cancellations in few seconds!!!! Hats off!! To Makemytrip!!! Thanks, Digvijay Singh
U.S consumers - WARNING stay away!!
by FATSO's on 2020/01/06 06:03
PS: their customer service number is based in India therefore you need to dial via International call capability. I booked my international tickets through their website. The payment gateway timed out, resulting in no confirmation via website. I saw the pending charge on my card and called my bank and makemytrip customer service. They said there is nothing to be worried about since the transaction did not go through. Since then I called them 15 times and all along they said they can’t find the original booking and there is morning to be worried about. Came back from my trip and now they’re saying that I booked it twice and it’s our fault for booking 4 international tickets TWICE on the same flight with the same passengers. Stay away from this company, and spend your money elsewhere.
Wrong User Design
by dxt7235 on 2019/12/31 13:43
While booking tickets by default donation money checkbox is checked which leads to extra money charged even though no the user does not intend to.
Service Appreciation
by Gopinath Reddy on 2019/12/22 09:34
Very Good... 👏👏👏
Good room
by moromi on 2019/12/11 09:21
Good location good room value for money
Great experience
by pvelaga on 2019/12/10 03:28
Excellent experience booking
We poor customer support
by Mark zoro on 2019/11/27 20:45
Very poor customer service. Hard to talk to any live person
Good service
by muhammedmubasheer on 2019/11/23 21:35
Good service But payment time sometimes come different amounts Overall good
MakeMeSuffer would be more accurate
by TellUNow123 on 2019/11/22 13:09
I’m traveling India solo and tried this app today at a nice Indian man’s suggestion. I really needed help in finding affordable accommodation in Shillong after battling an overnight train ride with the flu. I chose the “pay at location” option and received confirmation of my reservation. Upon arriving in Shillong in very poor shape I called customer service as I had a feeling something was off. Sure enough, make my trip had canceled my reservation without even telling me. They said it was because they did not receive payment- when I actually chose the more expensive, pay upon arrival option and was given a confirmation. The app still says my reservation is good but customer service says it is cancelled but will be glad to reinstate the reservation for almost double the rate that I was promised. They put me on hold telling me a supervisor would be on the line any minute to help out. After fifteen minutes the line went dead. Now I am staying in an absolute hole of an Indian hotel room- shivering with cold. Makemytrip, the world must know about how you treat your clients... like complete dirt!
Buggy and tough to convince them about any correction unless you pay
by mmtgeo on 2019/11/21 21:47
I don’t know how many of you had this experience that while booking you selected right flights times and rate ... but when you went to make payments it booked at higher rate and also wrong timing ... and within seconds you end up paying hefty for corrections as no one seems to help from MMT team . I lost lots of money . Will rather say a goodbye to MMT and go to other better and reliable site .
If I could give negative stars I would
by Dannnnnnnie on 2019/11/21 19:50
They’re scammers. They don’t make reservations for you and just take your money. Stay away! Booked a hotel, and the hotel never received any information. Similar reviews I checked after the fact also mention this problem. AVOID THESE JERKS!!!!
Efficient with Clarity
by Pradeep Kundan on 2019/11/11 03:07
The app is easy to use , simple steps ..
Biren Patel
by BernicMacinthehouse on 2019/11/06 19:24
Great website for total package. Flight and hotel
Don’t expect help incase you need it!!
by Chien Sharma on 2019/10/09 20:27
The worst customer service i have ever witnessed. They keep telling you give us 10 hours and they never come back to you.
A genuine booking site
by Syed Mujibur on 2019/10/08 15:58
It has been seen from various travel groups that they booked hotel, flight or train but on arrival faced many problems. But we use MakeMyTrip where’s no such anomalies. Every one should use it for own security.
Forced download
by BugsD7 on 2019/09/24 12:17
I have not used the app. One of my friends sent a link so I had to download it forcefully! There should be a web link instead of forcing someone to get the whole app..
No refund on cancellations.
by User7777777s on 2019/09/23 06:57
Always charges almost 100% cancellation fees.
DONT BOOK INTERNATIONAL HOTELS
by ALG252 on 2019/09/02 11:50
HORRIBLE EXPERIENCE TWICE!!
Flight cancellation refund
by bpinj on 2019/08/24 07:34
I already explained 30 times I had cancelled my 16 Aug flight but the refund came very late and due to that you promised me R s 1000 wallet bonus I have still not received Rs 1000 wallet bonus
Time saving
by Gemini giant on 2019/08/23 03:54
Iam quite happy with this app. Any of my requirements is met in no time.I have not spent more than 5 minutes any time. A great feature as it saves a lot of my precious time.
Cannot change my mobile number
by ozyman on 2019/08/17 04:00
I have come to realize that make my trip is useless. Doesn’t allow me to change my mobile number. Returns an error all the time. Customer support over the phone is terrible. They keep directing you to someone else and never quite solve your problems
Prepaid Cab never showed up.
by Cocchini_Corp on 2019/08/16 01:44
Almost missed my flight because their prepaid cab never arrived and never called. There was no way to contact the driver from my side and app was buggy. Tried to contact support. They just made me wait in chat with no support.
Blue stone lodge
by F Tribedi on 2019/08/12 16:28
This is in good location. The room is clean enough. Owner of this property is very caring.
Beware: They rip you off after earning your trust
by Metcerb on 2019/08/04 04:25
MakeMyTrip appears to be an app that thoroughly profiles user behavior and then starts slipping in expensive and even sheer misleading offers. The first two or three offers will be good offers but when they figure that you have made it a habit to check MakeMyTrip they will have misleading offers by showing one price and then offering a much higher price at checkout. Make sure you also check Amoma.com and one or two others for every reservation.
Excellent stay, hospitality and food.
by mukesh khullar on 2019/07/31 11:41
I stayed at Winnie's resort, Kasauli for two days wef from 29th July 2019. My self and my wife are above 70 and wife has problem in her knees. Their executive Mr. Ravi have allotted a room without stair. Further they have golf cart for movement from rooms to restaurant etc. Room and balcony were very spacious with a beautiful view. Each and every staff was very helpful. Nice food and location. I give them full 10 out of 10 number.
Pl
by mlplpllolllplpplp on 2019/07/27 05:23
Popping plnpllo lollp
Discounts Are Useless
by Kamala Maddukuri on 2019/07/23 08:08
Don’t believe their discounts. They have many restrictions. I don’t save ANY money most of the time I book a flight on MakeMyTrip.
MMT doesn’t know how to secure App,
by nishu1509 on 2019/07/22 15:39
Their website wont let you login, MMT app says wait for 40 mins to login again. Being a genuine user I cannot access my account. I think they themselves don’t use the App, otherwise they understand how annoying is this when u have amount in your wallet and you cannot use it. Have some design thinking, MFA are for user double layer security, you dont have to build waiting time in between. Lock the account for suspect-able activity. Use captcha to identify user with bots.
Bad experience with the app
by MadX10 on 2019/07/04 04:43
I had made booking with additional options and after booking those options are being removed. Called the customer support but had a bad experience.
Stole my money
by SamGoody1222 on 2019/06/24 03:05
I recently purchased domestic airline tickets and was surprised and frustrated to see the charges for the additional services like insurance which I never consciously agreed to purchase. They have so many hidden defaults selected which one cannot keep unchecking. My money is still not returned. I am going to file dispute with the bank for it. Total scam !!!!
Excellent
by vij USA on 2019/05/23 14:02
Like it very much.
Trust
by agrawal Om on 2019/05/05 01:52
We can trust blindly and feel safe
Cannot change travel dates
by vsureshv on 2019/05/04 17:57
App is buggy. It allowed me to change dates for one leg of the travel, but preventing to do the other leg. Contacts with customer support is of no use. They are sending me messages you can change dates online. Hello, is anyone listening.
Too many notifications
by Ash_longname on 2019/04/22 03:34
Too many notifications
Fake discounted price
by esperanza28 on 2019/04/19 07:40
They show ridiculously low prices in the listing and then when you finalise and select a room the room price goes up to 10 Times the price shown! I’m not allowed to post pic otherwise would have shown that. Room in Manali in June advertised for Rs247 a night at the holiday heights Manali resort. In selecting the room the price for 3 nights comes up to Rs 17647!!! How on earth is that possible?!! Totally fake prices shown! Beware!!
Useless service
by Priyam108 on 2019/04/15 10:38
App used to be good but now pulls all kinds of bonus restrictions. Which make it very difficult - and more costly - to complete payment for any simple booking. Chat on app & on WhatsApp is useless: all automated & nobody helps. Seriously disappointed in MMT going downhill - not worth even checking fir good rates anymore. Highly Suggest another company or service
Doubleblack member and cant ducking book
by IamAgent47 on 2019/03/30 10:13
The app is getting stuck. I am trying to book a hotel for tomorrow. The cancellation perk doesn't work if you book for hotel for checkin within 24 hours so this bug is just not letting me book at all. Why the hell did I even sign up for doubleblack then. I can't book regardless - I don't care about the cancellation refund anymore. And even the chat with Myra is stuck. I deleted the app and reinstalled still nothing effing works
Cashback Frauds
by SheryaMehra on 2019/03/26 12:44
Why is there a need to expire cashback? I booked very costly travels via this place only to realize one day that the whole cashback is gone. 😡🤬🤬 Are you guys kidding me? Please take a re-test on consumer satisfaction. Stupid product managers.
CONSTANT MESSAGES...
by www.yoga teacher.org on 2019/03/08 16:23
Not a bad app, but I haven’t figured out how to keep from getting barraged by constant messages from them. I’m going to try one more time, and if the dontvstop, I will uninstall it from my iPhone.
No body responses on phone.
by SP-happy on 2019/03/05 05:12
Very disappointed.
Simple App at your finger tips
by Raakesh1732 on 2019/02/18 02:31
Very useful and easy to navigate to book tickets on the go. Additionally, they also give some cash back which gets added to the account and will be applied automatically every time we are booking the tickets giving us the beat rates possible. Very good to have👍
Flight charges
by ₹₹₹@& on 2019/02/12 01:12
You are illegally charging more money via your app through cookies and increasing fares arbitrarily based on my regular usage of your services I am not all happy with your style of gambling and making more money , it’s really a bad taste In India nobody cares for customers that is the only reason that you are surviving
Worst app and website ever
by skp82 on 2019/02/08 22:42
You will feel like killing someone after you try to book with MakeMyTrip. You won’t be able to find any help. Their support takes you to a chat service which doesn’t understand...only option is yo choose existing booking or wallet. Any thing other than that it says start new chat. People abroad don’t have option to talk chat 😐
It’s good and helpful
by panmeilu on 2019/01/30 06:15
Very good app
Flight experience
by A G Joshi on 2019/01/23 11:18
We traveled to Atlanta via Paris and Delhi from Pune on 06 and 07 December 2015 and came back on 29 January 2016. Our booking was done through Makemytrip and service was very good. We are happy and satisfied. Now, we have done domestic booking Pune to Chennai and back for air journey on 25 & 26 May and are happy —————————————— 23!1!2019 We booked return flight 2 tickets for PNQ to SFO to PNQ, for 04/06/2019 & 06/08/2019 and our experience is very good. MakeMyTrip representative Sunanda Sarkar helped and guided for selection till final tickets nicely. We are seniors and help made us satisfied. A G Joshi
Experience of getting a travel insurance through mmt.
by Dr. R.Vora on 2019/01/13 02:36
On our round trip through Thiland we bought a travel Insurance through mmt. We never received the policy in-spite of so many email reminders from us & hence remained practically uninsured through our journey, which caused a tremendous mental stress of traveling with out Insurance. Had to pay a higher price for car rental & took 5 weeks of intense efforts to get the issue resolved after getting at least 15-18 emails from very inefficient officer dealing with us from mmt, before we settled for a lollypop to put the matter to rest. Aghast is the only word to describe the whole episode & experience...
Great App Discounts & Coupons
by Viditc95 on 2019/01/07 09:46
MMT is clearly working hard to incentivize app use through cash backs and coupons. If you know what you are doing, you can easily claim 20-25% off on face value of any given booking. Wondering why doesn’t MMT have an iPad app if they are working to hard to incentivize seamless app experience.
Only drama no benefit
by Sagar son on 2019/01/03 18:01
I was not able to use my own money available in MMT wallet to book flights. Very tricky... no use of it. Now I will move to other app. This was my last transaction with MMT
iPad full screen view
by Mashruqul on 2018/12/22 05:38
Please make the app full screen view capabilities on iPad!!
Decent App
by Subash Nanjangud on 2018/12/12 05:05
It is really much easier to work with this App than on theaebsite.
Awesome App: Very easy to use
by Ballsack1234556677888999900000 on 2018/12/11 03:07
Make my Trip is a great site. Easy to use. They made us easy to change and cancel trips with full refunds where appropriate.
Cheap manipulation trick to trap you to book soon
by satish369 on 2018/12/10 18:01
Recently I booked hotel in Delhi using this App. The room was not available & I have to search around in the area with international luggage to find a new one. They refunded the money but screwed my trip completely. Never will use this App.
Incorrect information about room bookings
by Dsouza09 on 2018/12/10 10:34
I had booked a hotel room for February 2019 in Nasik however the hotel denied the confirmation stating MMT has not updated the room rates and the rates are different. Now if this is the way a customer will be cheated then I guess I need to shift or check out other online hotel booking options like trivago etc.
Cheaters!
by Alireza 10 on 2018/12/02 05:05
They show fake rate. When u start booking ur ticket they increase the fare.
Flight
by sajjad jaffer on 2018/11/30 18:41
I book a business class ticket for Mumbai Kul Jfk and when I paid and got my e ticket number to my surprise I had to change airport in japan and had only 3 hrs to connect my flight I called make my trip and was kept on hold for 1 hr and nobody came on line so I decided to email about my concern and was told I will get a call back in 12 hrs it’s been over 24 hrs nobody has called back Today again I am calling them and again I am on hold for over 1 hrs This is my last time I will ever book anything with make my trip Kind Regards Sajjad Jaffer
App
by beanu7 on 2018/11/12 12:51
Slow App
Great app
by Pradip Marsonia on 2018/11/11 04:08
Great app .. so easy to use
Offers
by sonttt123 on 2018/11/07 18:57
Very helpful . But should some good offers those who book more ticket from here
Hopeless and deliberately dishonest !!!
by vnanda32 on 2018/11/06 10:54
Never again !!
Scam
by shikha shrama on 2018/10/26 15:17
Do not book any hotel by MakeMyTrip, they are thieves, charged me over 8000 rs for my canceled hotel booking.. which I didn’t even stay in hotel. I called them 6,7 times to get my refund but every time I called them, they put me on hold for more than an hour and were coming up with answer that they can’t refund my money. So I would not recommend anyone to use MakeMytrip for booking hotel. It’s a scam...👎👎 they don’t care about your time and money so please don’t trust these people. The customer care people are v rude, they argued with me and blackmail me by saying that they can only refund my money if I book another OYO hotel, which are really ugly smelly and low standard hotels... I am very disappointed with their customer services and I wish I could donate those 8000rs to some needy people.. please please don’t book anything by MakeMytrip. MakeMytrip SUCKS👎👎👎👎
Cheats and Frauds
by MMTCHEATS on 2018/10/07 22:57
Before booking they offer lot of freebies and cash but once booking is completed never materialize, I am going to uninstall their app and don’t know reason why they charge convenience fees (it’s just a way to cheat you). Better options available in market.
B
by reddybhavana on 2018/10/01 11:40
I’m slowly understanding the wallet . Thank you . Maybe you should send a know how
In Street At Midnight With My 8.5 Month Pregnant Wife
by Sam's Tips on 2018/09/21 17:39
One of the worst hotel experience in my life. At 12:45 am, I vacated this place with my 8.5 month pregnant wife. We checked in at 3:00pm, then immediately went out for shopping. My wife and I returned post duo-@10pm. The bed was sinking too much to the ground and created huge pain for my wife. No pregnant woman can lie on one of those for 5 minutes. Such terrible mattress. We went to front desk and reported the issue. They informed me that someone will look into the issue immediately. However, for the next 40 minutes and 3 more calls to the front desk, no one came. Finally at around 11:00pm they informed that they don’t have any other kind of mattress. Then they sent a boy with an extra bed, but that doesn’t even fit on the floor. The bed was rocking from side to side and the boy himself said you can’t sleep on it. The manager on duty was not even willing to come to room. Therefore, I vacated with my pregnant wife just before 1:00am in the night- not knowing where to take up an accommodation at that hour. But the worst was yet to come. I called up Make My Trip immediately and reported the issue. They ensured that they will look into the issue. However, after a day no complaint ticket was raised. Therefore I called MMT again. All they could say was we already paid Waverly and cannot do much about it. Their manager was much more horrible, offering 2500 MMT points. I booked this room for 8500 per night and never expected to be in street at midnight. Apart numerous bookings, every Sep-Oct, I give one international trip to MMT. 2015 - Taiwan, 2016 - Italy, 2017 - Bali. This year, they aren’t getting it. That’s going to Expedia.
Can’t log in even after changing password
by Ani dash on 2018/09/19 18:09
Can’t log in even after changing password
Excellent app but deceptive rewards programs
by Raptor42879 on 2018/09/15 13:29
Excellent, easy app for booking travel in India. Too bad the rewards programs for referring friends are deceptive and difficult to use.
Easy site
by Only for losers on 2018/09/12 06:34
MMT gives some excellent offers from time to time and is a very easy site to navigate. Love this App.
Pretty lousy app
by Baller99999999 on 2018/09/07 07:35
Does not work
Zero
by m10081008 on 2018/08/31 16:15
Not much to say...
Superstar App
by alamrox on 2018/08/20 15:11
MMT has been amazing, always rescuing me
I can’t find stuff
by Al@a2 on 2018/08/13 14:13
Is Rupees the only currency they use? I couldn’t find any other choices AND it automatically put in the country code 91 which is India but I am in USA so it doesn’t accept the phone number or let me move further into the app. If I can find currency options and correct the automated country code I will rate higher and use the site. We travel a lot in Asia so it might be a good option for us.
Will not allow you to create account with US phone number
by T104p on 2018/07/16 02:55
I was unable to create an account and natural not able to book my train tickets. Per the website Seat 61 I went to the website 12GO and was able to secure India train tickets within a matter of minutes
This app is a scam
by PPatil on 2018/07/11 13:09
Every time I check the prices for the airline and the prices keep going up. Compared with airline website which are steady. Looks like they set up a cookie and it raises the prices as you keep refreshing. Once the price doubled in matter of minutes. Beware of this website/app.
Fast and easy access
by Akul106 on 2018/07/09 20:58
Gives you a perfect planned trip. Most helpful, easy and fast way to book. Highly recommended.
Difficult application to use
by difficult appication to use on 2018/07/05 03:14
One of the most difficult application for claiming the bonus points. I believe, user interface could be made more candid to allow user value for money. The following features were troublesome - 1. User cannot claim all the bonus in the MMT wallet. Sometime ago this was not so 2. MMT option of Rs 5 to charity should be off by default 3. MMT ticket insurance option should be off by default. Since option 2 and 3 are on by default they add to the price of the ticket. These are hidden costs and only an experienced user can discern. Please make changes asap.
Excellent stay, hospitality and food.
by mukesh khullar on 2019/07/31 11:41
I stayed at Winnie's resort, Kasauli for two days wef from 29th July 2019. My self and my wife are above 70 and wife has problem in her knees. Their executive Mr. Ravi have allotted a room without stair. Further they have golf cart for movement from rooms to restaurant etc. Room and balcony were very spacious with a beautiful view. Each and every staff was very helpful. Nice food and location. I give them full 10 out of 10 number.
MakeMeSuffer would be more accurate
by TellUNow123 on 2019/11/22 13:09
I’m traveling India solo and tried this app today at a nice Indian man’s suggestion. I really needed help in finding affordable accommodation in Shillong after battling an overnight train ride with the flu. I chose the “pay at location” option and received confirmation of my reservation. Upon arriving in Shillong in very poor shape I called customer service as I had a feeling something was off. Sure enough, make my trip had canceled my reservation without even telling me. They said it was because they did not receive payment- when I actually chose the more expensive, pay upon arrival option and was given a confirmation. The app still says my reservation is good but customer service says it is cancelled but will be glad to reinstate the reservation for almost double the rate that I was promised. They put me on hold telling me a supervisor would be on the line any minute to help out. After fifteen minutes the line went dead. Now I am staying in an absolute hole of an Indian hotel room- shivering with cold. Makemytrip, the world must know about how you treat your clients... like complete dirt!
Cheats!!
by Peteczcz8w on 2017/09/21 05:28
Over promise and under deliver. Promise discounts on booking, which never realize after the trip is over. Poor hotels in trip packages, complete mismanagement of travel schedules. Went on a recent package trip to Bhutan. MMT had 4 couples in 4 different hotels with the same van!! We wasted one hour everyday just picking everyone from their hotels before we could begin the day tour. Even their customer service is bad. They will call you everyday before the package is booked. Try contacting them and resolving issues after the trip. They will send you a ticket number which is never resolved. And their customer service will only provide lip service, no resolution at all.
Over all impression
by SantoshR on 2018/03/22 02:45
My airline canceled the flights. There is no way that I can speak to someone at MMT. MMT thinks they sold and took his cut so no worries. Let the customer face all the heat. Why should I book the air ticket or hotel through MMT if I have to call and cancel directly with the service provider. MMT NOT DOING TO DO ANY GOOD TO ME. Rather I will book directly with the service provider HENCE FORTH. Very displeased with MMT's policies as well.
MMT- Travel agent or Frauds?
by Chirag@123 on 2020/05/30 20:36
I am quite an old customer of MakeMyTrip. Now they have gone to an insanely low levels. They are using the global Corona virus pandemic as an excuse to their fraudulent activities. I asked them to cancel my international tickets 2 months back on the account of flight not being operational. They got the refund back from airlines but they didn’t refund back my money which is in lakhs. After many follow-up they finally refunded back the money in mmt wallet that too with deductions. After checking directly from the airlines I was informed that there has been no deductions at their end, also they have made refunds to mmt in actual cash. But mmt is not ready to refund me to my bank account and they have made unnecessary deductions. Please don’t waste your money by booking tickets through MMT. At time of needs they don’t care at all about their customers. Instead they go to as low as taking advantage of the global pandemic for their personal profits!
Experience of getting a travel insurance through mmt.
by Dr. R.Vora on 2019/01/13 02:36
On our round trip through Thiland we bought a travel Insurance through mmt. We never received the policy in-spite of so many email reminders from us & hence remained practically uninsured through our journey, which caused a tremendous mental stress of traveling with out Insurance. Had to pay a higher price for car rental & took 5 weeks of intense efforts to get the issue resolved after getting at least 15-18 emails from very inefficient officer dealing with us from mmt, before we settled for a lollypop to put the matter to rest. Aghast is the only word to describe the whole episode & experience...
Difficult application to use
by difficult appication to use on 2018/07/05 03:14
One of the most difficult application for claiming the bonus points. I believe, user interface could be made more candid to allow user value for money. The following features were troublesome - 1. User cannot claim all the bonus in the MMT wallet. Sometime ago this was not so 2. MMT option of Rs 5 to charity should be off by default 3. MMT ticket insurance option should be off by default. Since option 2 and 3 are on by default they add to the price of the ticket. These are hidden costs and only an experienced user can discern. Please make changes asap.
I get the best prices almost always- no hidden charges
by Bizybee on 2018/03/09 05:36
The app gives the best hotel and combo(flight +hotel) prices. Need improvement: “online booking surcharge” that appears at checkout for flt tickets is something that needs to be more transparent. For Instance it is better if it is included in the fare at the “results “ page itself.
Simple App at your finger tips
by Raakesh1732 on 2019/02/18 02:31
Very useful and easy to navigate to book tickets on the go. Additionally, they also give some cash back which gets added to the account and will be applied automatically every time we are booking the tickets giving us the beat rates possible. Very good to have👍
Great App Discounts & Coupons
by Viditc95 on 2019/01/07 09:46
MMT is clearly working hard to incentivize app use through cash backs and coupons. If you know what you are doing, you can easily claim 20-25% off on face value of any given booking. Wondering why doesn’t MMT have an iPad app if they are working to hard to incentivize seamless app experience.
Flight
by sajjad jaffer on 2018/11/30 18:41
I book a business class ticket for Mumbai Kul Jfk and when I paid and got my e ticket number to my surprise I had to change airport in japan and had only 3 hrs to connect my flight I called make my trip and was kept on hold for 1 hr and nobody came on line so I decided to email about my concern and was told I will get a call back in 12 hrs it’s been over 24 hrs nobody has called back Today again I am calling them and again I am on hold for over 1 hrs This is my last time I will ever book anything with make my trip Kind Regards Sajjad Jaffer
Cheaters about giving discount!
by ButteryBets on 2020/01/10 07:13
A website with least clarity and zero moral compass! Good bye.. I deleted you. I downloaded the app because they said they'll give Rs. 1000 in discount. I had the web page open and they gave a Rs 240 discount whereas on my PC I was getting a Rs 400 discount. All the flight rates were hiked up to almost Rs 1000 more than the website. They charge more for USD conversion than what is standard. Ha, I deleted the app right away, money-suckers! Of course I went with GoIbibo.. These unethical companies who create no customer satisfaction are the ones that should go bankrupt.
Buggy and tough to convince them about any correction unless you pay
by mmtgeo on 2019/11/21 21:47
I don’t know how many of you had this experience that while booking you selected right flights times and rate ... but when you went to make payments it booked at higher rate and also wrong timing ... and within seconds you end up paying hefty for corrections as no one seems to help from MMT team . I lost lots of money . Will rather say a goodbye to MMT and go to other better and reliable site .
Holiday packages
by Annu sri on 2020/03/09 02:12
Recently had a very bad experience on my holiday booking . The agents are non professional and have nil knowledge about the booked places. Once you pay the amount, no one responds to your messages / calls or even emails. Call to customer service number is never attended. You will always be told that you will be contacted by concerning department , but will never get any call. I advise everyone not to book any holiday package from MMT or otherwise will repent for rest of your life.
U.S consumers - WARNING stay away!!
by FATSO's on 2020/01/06 06:03
PS: their customer service number is based in India therefore you need to dial via International call capability. I booked my international tickets through their website. The payment gateway timed out, resulting in no confirmation via website. I saw the pending charge on my card and called my bank and makemytrip customer service. They said there is nothing to be worried about since the transaction did not go through. Since then I called them 15 times and all along they said they can’t find the original booking and there is morning to be worried about. Came back from my trip and now they’re saying that I booked it twice and it’s our fault for booking 4 international tickets TWICE on the same flight with the same passengers. Stay away from this company, and spend your money elsewhere.
Seamless experience
by Tumle@123 on 2020/01/07 20:58
You guys are great!! I live in US and I had to book domestic air travel for my wife when she travelled this week, you website and mobile app are very easy to use and superbly fast! I managed bookings ans cancellations in few seconds!!!! Hats off!! To Makemytrip!!! Thanks, Digvijay Singh
MMT doesn’t know how to secure App,
by nishu1509 on 2019/07/22 15:39
Their website wont let you login, MMT app says wait for 40 mins to login again. Being a genuine user I cannot access my account. I think they themselves don’t use the App, otherwise they understand how annoying is this when u have amount in your wallet and you cannot use it. Have some design thinking, MFA are for user double layer security, you dont have to build waiting time in between. Lock the account for suspect-able activity. Use captcha to identify user with bots.
Worst app and website ever
by skp82 on 2019/02/08 22:42
You will feel like killing someone after you try to book with MakeMyTrip. You won’t be able to find any help. Their support takes you to a chat service which doesn’t understand...only option is yo choose existing booking or wallet. Any thing other than that it says start new chat. People abroad don’t have option to talk chat 😐
Hidden charges
by Kaka dada on 2018/06/15 18:14
Not sure why mobile booking or online booking has convenience charges??? The whole point of not going thru a agent in person or on phone to avoid personal / man power charges. And to be charged so called convenience fee in INDIA is ridiculous. This was my first time using make my trip and I haven’t found any savings or convenience. One can easily book domestic flights from the airline app or online ( who are equally notorious of charging so called convenience charges).
A genuine booking site
by Syed Mujibur on 2019/10/08 15:58
It has been seen from various travel groups that they booked hotel, flight or train but on arrival faced many problems. But we use MakeMyTrip where’s no such anomalies. Every one should use it for own security.
This app spams like crazy
by satchfrk on 2017/12/06 13:39
The process of booking a ticket through makemytrip is great. However after I installed the app on iOS, I get non-stop push notifications with random offers every few hours. It seriously can’t get any more annoying. I enabled push notifications for important information relating to last minute flight schedule changes. However I need to delete the app because of the push notification spam that it sends me.
Hotel Siddartha Chalakkudy
by C Nair on 2020/02/01 06:57
Stayed at the hotel one night. All staff members were very courteous and polite. But the room was dirty. Found the presence of cockroach in the bathroom. Therefore, I was shifted to another room. But the bathroom door in the shifted room was not working. It was jammed. Had to use all the force to open the door. Hotel needs to fix these problems. Otherwise they will lose customers. Thanks.
Made my trip Easy and comfortable
by Colonel P P Vyas on 2020/02/17 01:25
Booking through make my trip has bees an excellent experience all through in my life. It has made my life easy and Comfortable !!! Thank you
Doubleblack member and cant ducking book
by IamAgent47 on 2019/03/30 10:13
The app is getting stuck. I am trying to book a hotel for tomorrow. The cancellation perk doesn't work if you book for hotel for checkin within 24 hours so this bug is just not letting me book at all. Why the hell did I even sign up for doubleblack then. I can't book regardless - I don't care about the cancellation refund anymore. And even the chat with Myra is stuck. I deleted the app and reinstalled still nothing effing works
Easy
by Natebooboo on 2018/06/28 13:10
This app is super easy to use! Just enter where you want to go and it shows all kinds of options and prices. I highly recommend this app! This is a sponsored review
Worth staying
by Ajaya Jain on 2020/02/18 06:43
I recently stayed in this hotel. Hotel is very close to temple which allowed us to visit temple couple of times. Attitude of staffs was also cooperative. On an average no negative issues.
Fast and easy access
by Akul106 on 2018/07/09 20:58
Gives you a perfect planned trip. Most helpful, easy and fast way to book. Highly recommended.
Time saving
by Gemini giant on 2019/08/23 03:54
Iam quite happy with this app. Any of my requirements is met in no time.I have not spent more than 5 minutes any time. A great feature as it saves a lot of my precious time.
Bad experience
by Cloudymoody on 2018/01/05 06:22
I booked a cab on mmt and never received any contact information of the driver until an hour and a half before my ride time. When I called them they promised to call me back in fifteen minutes as they couldn't get a vendor. Again didn't receive any call, when I called them back 20 minutes before my ride time they said they had to cancel my booking.
Incorrect information about room bookings
by Dsouza09 on 2018/12/10 10:34
I had booked a hotel room for February 2019 in Nasik however the hotel denied the confirmation stating MMT has not updated the room rates and the rates are different. Now if this is the way a customer will be cheated then I guess I need to shift or check out other online hotel booking options like trivago etc.
Excellent site for easy travel planning
by indra7 on 2017/12/28 15:12
I am using this website for my travel planning in India for last 3 years. I am very satisfied with the result and customer support. It’s easy and give very competitive rates to save money.
Makes my travel dreams come true
by gypsyimages on 2017/11/22 17:11
Make my trip is the most easiest and cheapest site for flight and hotel bookings and I do enjoy the slickness of the app so much!
Awesome App: Very easy to use
by Ballsack1234556677888999900000 on 2018/12/11 03:07
Make my Trip is a great site. Easy to use. They made us easy to change and cancel trips with full refunds where appropriate.
Can’t buy tickets
by betterbex on 2018/01/09 04:32
I’ve been trying to buy two tickets from Mumbai to Goa and every time I get to the last page to pay for the tickets, I get a message that says “unable to process your request, please try again later.” I have made an account with Makemytrip as well as IRCTC which both have been verified, so what am I doing wrong here? Someone please help!
Stay AWAY from MMT if you want peace of mind
by Kish02 on 2020/03/16 20:24
This company shows real character during difficult time and MMT failed miserably. The company overcharged me for date change and then my ticket got cancelled with no refunds etc. It was taking hours to get someone on phone but no resolution. I am going to file a court case against MMT for cheating and fraud and will never use it in future. Pls stay away!!!
Good website
by Thiru Lazar on 2020/02/16 09:09
Good mobile software, friendly user and cheaper flights.
Advertising Notifications Pestilence!
by amosdad on 2018/01/30 13:53
This app is the only one on my phone that bombards with unwanted notifications with advertisements. I would have loved to use the rest of the app but since they don’t allow you to unsubscribe from advertising and only get trip related notifications, I have stopped using it and moved on to other apps.
Offers
by sonttt123 on 2018/11/07 18:57
Very helpful . But should some good offers those who book more ticket from here
Worst app and worst interface
by leena sukumar on 2018/02/13 18:03
I ended up booking a different flight than I wanted to and paid higher fare than it showed be before I hit Book button on the app. The fare also showed up as refundable but now Make My Trip tells me it’s not refundable. Cancelling or changing the flight leads to a huge loss/ payment difference. Never again!!!!
Non hassle trip scalers
by febsaiiee on 2020/02/22 07:16
We did some good things after many years and it’s quite happy starting for us.. Planning to do more trips as well..Super next
Cannot change my mobile number
by ozyman on 2019/08/17 04:00
I have come to realize that make my trip is useless. Doesn’t allow me to change my mobile number. Returns an error all the time. Customer support over the phone is terrible. They keep directing you to someone else and never quite solve your problems
Pearl Grand
by Fighting Foo on 2017/09/25 11:04
Location is good, hotel clean, staff friendly. Room is very small, non-issue for me, as it was used only for sleep. Breakfast you can include is decent, but hard to get a good cup of coffee. Overall, decent place at a fair price.
Stole my money
by SamGoody1222 on 2019/06/24 03:05
I recently purchased domestic airline tickets and was surprised and frustrated to see the charges for the additional services like insurance which I never consciously agreed to purchase. They have so many hidden defaults selected which one cannot keep unchecking. My money is still not returned. I am going to file dispute with the bank for it. Total scam !!!!
Useless service
by Priyam108 on 2019/04/15 10:38
App used to be good but now pulls all kinds of bonus restrictions. Which make it very difficult - and more costly - to complete payment for any simple booking. Chat on app & on WhatsApp is useless: all automated & nobody helps. Seriously disappointed in MMT going downhill - not worth even checking fir good rates anymore. Highly Suggest another company or service
Easy site
by Only for losers on 2018/09/12 06:34
MMT gives some excellent offers from time to time and is a very easy site to navigate. Love this App.
Excellent !
by Dr CS Reddy on 2018/05/24 04:39
It's very nice & prompt updated information, often giving the discounted prices. Wish to use the offers. Dr CS Reddy.
Will not allow you to create account with US phone number
by T104p on 2018/07/16 02:55
I was unable to create an account and natural not able to book my train tickets. Per the website Seat 61 I went to the website 12GO and was able to secure India train tickets within a matter of minutes
Disappointing customer service during COVID-19
by SaravanaRajan on 2020/05/26 17:55
This rating is purely for customer service area who are unable to service customer queries even after 2 months of COVId 19 situation. Utterly disappointed, stay away from MMT unless you want to be waiting for their reply or to pick your calls for days.
If I could give negative stars I would
by Dannnnnnnie on 2019/11/21 19:50
They’re scammers. They don’t make reservations for you and just take your money. Stay away! Booked a hotel, and the hotel never received any information. Similar reviews I checked after the fact also mention this problem. AVOID THESE JERKS!!!!
Rating Trends
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All Versions
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20,963 total
 5
16,018
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Current Version (8.1.2)
4.0
20,565 total
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2,731
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