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You have friends around the world, you just haven’t met them yet. couchsurfing is the best way to stay with amazing locals, make lifelong travel friends, or host travelers coming to your hometown. Over 12 million travel enthusiasts use couchsurfing in more than 230,000 cities around the world. Use the couchsurfing app to plan and manage your trip itinerary. Find hosts in your next destination • Browse the millions of local hosts offering a place to stay in thousands of cities and towns • Stay with and meet locals and have an authentic travel experience • Explore accommodations options near where you are right now, or near your future destination Make New Friends • Discover thousands of fun events planned by other Couchsurfers in your hometown or in your next travel destination • Use couchsurfing Hangouts to show you who’s nearby your current location and available to meet up right now Meet Travellers Without Traveling • host or meet up with incoming travellers coming to your city • Can’t travel right now? Let new cultures and friends come to you And More • Easily create and manage a couchsurfing profile • Manage your incoming or outgoing requests, messages, and more • Add pictures to document your travel adventures • See which of your Facebook friends also have a couchsurfing account
Frauds, no active users
by LeiinaKi on 2021/11/29 21:35
This app is a scam. Don’t download. They asked me for a voluntary contribution of $1.99 per month. I stupidly gave them my credit card. I verified my profile like I do with all my apps. They charged me $60 for verification without telling me about the cost. They refused a refund. I can’t even use the app because there are no active users.
Great app to meet people with terribly policy
by 0000000000simon on 2021/11/28 08:04
A great app to hang out and meet with locals, but they will charge you $60 without warning for verification. There was no indication I would be getting this charge for only getting a green check mark by my name. Who does this? I have never used an app that charges money for verification. What is the point of verification then? Are people who can’t afford that cost, not worthy of verification? A really dumb policy and I will strongly advise anyone to not do this.
Great selection
by pignic120 on 2021/11/28 02:06
This app is like Uber eats for serial killers
Best traveler community ever!
by pric1009 on 2021/11/21 22:13
Love this CS community— it transformed my travels and experiences! The app is mostly good but quite slow in loading sometimes. Also the “search members” function is very bugged and inefficient.
Love
by AlirezaAlireza on 2021/11/16 07:06
I love this app
Nice idea- severely overpriced and scares me away
by Fourthly on 2021/11/15 13:52
I downloaded this app to add to my portfolio of travel utilities, along with Servas (which I highly recommend), WorkEx, and WorkAway. All of these don’t cost nearly as much. When I first signed up, they “asked” me to “donate.” Isn’t much of a donation when you are forced to pay to continue. I paid the yearly subscription because it was cheaper. Then I continue on the site and I see you can get a verified profile to help you get find hosts faster. I thought it was a good idea because then they would know I’m a real person. I click on verify then it asks you “PayPal or Credit Card?” I thought very strange. I clicked PayPal, it then put a $60 “Verification Charge” in my cart. I thought this was absolutely absurd. They say it is to verify your payment method so it will be tied to your account, but I already paid a charge from PayPal immediately when I signed up and entered the site, so they already have my payment information and know I am tied to that account. They are just grasping for money. I thought it would be a simple verification process like Tinder has, where you take photos of your face to match your profile. I was severely disappointed. The more I think about it the more dissatisfied I become, knowing that I must pay $60 to have a legitimate profile, when I already paid an entrance fee. I will try to use the site since I already paid a fee, but if you have yet to do so, I highly recommend Servas.org, as it is safer and a better company that isn’t for profit, but for people, unlike this site.
Scammers don’t download
by Aero fighter on 2021/11/13 14:38
Don’t verify your identity by your card I have been charged for contributions without any approval of me
Did not like the attitude
by Badhayer on 2021/11/08 01:58
I wish I had the chance to explore the app before getting “forced to pay”! I only wanted to see how it works and what the situation is in my destination then I will be happy to pay! It doesn't seem like you “believe in something greater than money” to me.
My personal view about this app
by jaguar799 on 2021/11/05 07:44
There are a lot of scammers and people are starting to cheat with there own relationships kindly ban it
This App allowed me go to Australia!
by R. Alfonso Nin on 2021/11/03 15:49
I used this app the first time in 2015 to find a friendly place to stay on my first trip down under. I was scared on traveling so far away. In this CS app, I found community and yes, free place to stay. This helped me stay safely, lower cost if my trip and since then, i am paying it forward by hosting others and making new friends all over the world. I even contribute now monthly to support this app and this CS community.
Stay away! Scam to get your money! No longer operating properly!
by bdjrnfnfnfj on 2021/10/27 17:54
Couch Surfing (CS) has gone completely downhill, everyone is abandoning it and with good reason! I recently got locked out of my account (I’m a paying user, but no longer will) for sending a link to a CS event to another CS user, using the CS app. After contacting them to unlock my account, I still haven’t heard anything back from them after almost 15 days (and counting!) My suggestion is to join the WhatsApp groups that used to be for CouchSurfing, but are now filled with ex-CS’ers. These are much better, and don’t have weird policies (you can actually chat with people, not like in the CS app), even if you have paid.
Great app
by mhfarjam on 2021/10/18 17:14
It's so nice app
Nice!
by safadan on 2021/10/18 09:47
I like it
Terrible customer service
by Robert(Speedy) on 2021/10/11 00:03
I been emailing them about the fees and ads. They lied about the ads being removed because they pop up every time I am on. They need to delete the old accounts that people do not use because it is hard to find host. I am sure couchsurfing will fall apart soon.
Download now!
by sssssslawwww on 2021/10/04 03:13
The greatest app I’ve ever downloaded! Do yourself a favor, delete airbnb, download cs and start meeting people!
Making people pay again? No Good
by Hollywoodz718 on 2021/09/28 03:29
They tried charging me a few months back then it was free again. Now again they’re back to charging people to use this app. My profile is blocked behind this money wall. As long as they keep charging to use this app it’s pretty much dead I feel sorry for the people who are actually dumb enough to spend money on this for the subscription because not a lot of people are using this app with fees anymore. So meeting other travels will be hard to find these days due to no one using. Oh well time for the alternatives. At least they are free to use.
Scam
by Florida132 on 2021/09/27 23:44
When I first got the app years ago, I paid a one time fee of $60 that they said would have me be verified for life but now the app is asking me to pay again and disabled my access to the account that I had already paid for. I tried contacting them but they haven’t responded
Paywall app
by AirmanMorgan on 2021/09/24 17:19
$15 a year paywall. Then you get another $60 paywall to get verified. This is the first app I’ve ever seen that charges you to verify your identity. Oh but you don’t find out about the $60 until after you already subscribed for $15. If you pay just $15 all you can do is lurk.
Requested to pay and can’t see any messages
by hdThkufrzwgmllofx on 2021/09/19 22:06
I see no option to use my account if I don’t pay It’s incredible, this app was free and at least the donation should be optional.
Pathetic
by haooowuuu on 2021/09/15 02:19
Locking out my account and asking for $$$ just for using a previous free app is pathetic. I hope this app dies.
Too many bugs and no customer support
by Cheskabb on 2021/09/13 09:34
The app used to be great but now there are too many bugs. I paid for a month subscription and the app wouldn’t not work. It created a duplicate profile and would not allow me to login to the correct account. Contacted the support email and the issue was never resolved and I was not refunded for the subscription.
Not free anymore
by mrjwolf on 2021/09/12 07:46
This is a pay-only app now
Hands down, my favorite app/site to ever exist
by Atikin Rachelle on 2021/09/06 14:57
The community of CouchSurfers is comprised of the most generous people I’ve ever met. We’re all in it for connection, a good time, and providing/receiving assistance. The absolute highlight of every trip I go on, is spending time bonding with the people I meet through this software. Every single time, without fail.
The best app!
by Диля21 on 2021/08/30 20:40
The best app I ever downloaded. The app that made my life better and more interesting. I meet so many nice people, host’s and travelers. Would recommend anyone who loves travel and wants make new friends and great experience. Thank you couchsurfing.
Amo
by Dadiaran on 2021/08/11 21:04
Amo esta app, he conocido gente maravillosa ❤️
The most unstable app I use
by anothernickname3695629 on 2021/08/08 18:09
This app is so bogged down my the adds they implement that it feels like using an Iphone 3g. (I use an Iphone 12). For paying now to use it, I hope they would put some effort in stability.
Garbage, been glitchy for years
by Ryan_N on 2021/08/07 17:30
This thing runs like it’s being maintained by a single computer science intern that has no idea what he’s doing. No idea how this app has been around for years and years, and now they’re forcing you to pay for a membership but the thing is still incredibly glitchy. Want to create an event with a start time that’s the same day you’re posting the event? Gets an error. Want to meet people on hangouts? Sometimes it works sometimes it freezes. Want to update your event? It’ll say changes are saved but when you refresh the changes do not show up.
Took my money
by tayray2 on 2021/08/05 21:47
Charged me twice for two months. Also due to covid there’s not so many hosts anyways. Don’t bother
Scam
by leuc29 on 2021/08/04 21:43
I accidentally clicked on a $60 lifetime donation and when I asked for a refund they wouldn’t do it. How lame is that
This app changed my life
by Presto_mania on 2021/08/03 08:24
I have traveled the world and I owe many friendships to this app!
Required donation
by ryan4691 on 2021/07/26 03:46
Can’t even use the site or app without paying
Sad.
by spiritedhazza808 on 2021/07/25 15:48
You can’t see what the app is all about unless you pay some fees first. How ridiculous.
A good program, and the app works
by kerve13 on 2021/07/21 14:53
Couchsurfing has been a great experience.
Scam
by Mchann on 2021/07/21 02:58
Paid for a months access then the app locked me out. Glad to support the community.
IMPO$$IBLE TO CANCEL
by modernHR on 2021/07/14 21:29
ZERO CUSTOMER SERVICE I’ve been direct drafted $2.99 per month for over a year and they won’t stop, won’t cancel, after being contacted half a dozen times. I’ve provided bank statements and a note from my bank for them to quit. Can’t cancel on the app because it never let me create an account and says I can’t create one without, you guessed it, payment info! The first person I reached replied once then never again. I’ve reached out half a dozen times. Can’t rate functionality, never been able to use it! My only option to stop the monthly charge is to cancel my bank account. So sad, I consistently saw and heard it was great, safe and easy for years up UNTIL they started charging. DO BETTER couchsurfing, the community needs this to work!
Have to pay $14 yearly to use
by Danieladamsss12 on 2021/07/10 18:09
Want money to use. Get the real couchsurfing back
Best decision I’ve ever made in my life
by johnna1000 on 2021/07/07 15:03
The CS community is by far the kindest, most generous and friendly community I’ve ever been a part of! This app is genius and the people on it are worth the download. The people you meet on CS will change your life and I am grateful an app like this exists.
Ruined the app
by 7236942MK on 2021/07/06 09:06
Ever since the new owner took over the website it has been complete Trash. Their advertising has attracted the worst type of travelers and now they are forcing you to handover a contribution to continue to use the app. So sad they have ruined a good thing
Service is dead
by weasterly on 2021/07/05 16:01
I’ve hosted several people, but unfortunately will no longer be using. Couchsurfing was fun, but the barrier to entry is too much now. Why should I pay monthly fees to help people have a place to stay...? It’s ridiculous, the barrier to entry is going to kill the community anyways
Kinda stupid
by mur7ay on 2021/07/04 21:11
Concept is cool, but it’s kinda stupid when everyone declines your inquiry. I’ve never used the app before so I guess that’s one reason they decline my request to stay. I mean, I have to stay places to build up a report. My Airbnb reviews are flawless; guess I’ll stick with Airbnb.
They took money from me only to suspend my account for other people’s behavior
by Traveler and Lawyer on 2021/07/04 11:06
We need a better alternative. I was forced to pay $3 every month to be able to use the application but that’s not the main problem. I largely enjoyed using the application because I met many people from all over the world who I have become friends with and had good experiences with. But the administrators of the application have a very poor management style. I once hosted a guy at my house who ended up causing many problems, including stealing my keys. I made sure to complain to the CS team about this, and provided videos. All they did was suspend his account for a week. There were also multiple instances of people using the application to sexually harass people including myself. The application allows anyone to block you for any reason and with no follow-up. That’s not what’s problematic. What’s problematic is that after taking your money, the team suspends your account if “too many people” block you. There are people with multiple accounts who have blocked me because they either wanted to cause trouble at my house or sexually harass me. It’s common for people to abuse the block function. But the CS team refused to investigate these blocks and just suspended my account with no details. I have invested in my account and built up over the years, and it’s sad to see how one can get victimized like that.
Best app ever
by zaejnambehe on 2021/06/20 08:58
Salute to the person who thought of this
Subscription service
by green = creative color? on 2021/06/17 21:27
I understand needing funding. But as a new “user” I would like to at least view what’s available to judge if it’s worth supporting. Immediately after making my account it brings me to a screen saying we need your support without me even having the chance to judge the app and the value it can bring me
No refunds
by cmed coco on 2021/06/17 20:35
Asked for a refund on verification before I even booked a couch. They said no. Seems kinda dumb. You should be able to return a product you paid for if you haven’t used it yet, right?
Worst Costumer Service
by yoursafetyisassured on 2021/06/16 22:43
I paid $60 for an app I never used to get verified. You still have to pay $1.99 a month to use the app but, I mistakenly thought the $60 would cover an app that used to be free. I emailed about my confusion (since they do not have a phone number) and asked if I could possibly get a refund of the verification fee that is optional so I could use it to pay the mandatory $1.99 monthly fee. I got a generic response back explaining the difference between the two while my refund request went unanswered. I emailed again only to never receive a response. I don’t like that I can give money to a company I can’t even contact via the phone and I can’t get a response on the one form of contact they offer. Just use AirBnb.
Forced to pay for basic services!
by Samaneh.hh on 2021/06/12 12:27
CS recently forced the user to pay to reach their basic account which wasn’t a good idea, I paid for that though to help the community but the user experience is not a good one, there are some bugs and problems while I am connecting to the app!
Great application
by xmrmr on 2021/06/06 18:52
I like this app because it’s have a different social networking
The Paid Model Betrays the Spirit of the CS Community
by IHaveNoNicknameForMe on 2021/06/03 16:31
This is a needless money grab as CS moved to a for-profit corporation. Switch back to a free or pay-what-you-can model! It’s the only democratic option.
Best way to see the world!
by Kassama K on 2021/06/01 01:19
Best way to see the world!
I can’t search for a location
by Mar1!n on 2021/05/31 14:49
Please fix ASAP!!! I’m trying to find a host in Malta, but when I search it only uses my location. I paid for the annual contribution but I can’t even use the service. Please fix soon!
It’s not worth “donating” to this organization that’s not a non-profit.
by Ijustwantfood12 on 2021/05/30 03:17
I’ve been a longtime user of Couchsurfing. I’ve loved hosting tons of people and surfing as well. I’ve really enjoyed the community and have over 50 references. However...I’ve got to say I’m pretty frustrated with being asked to “donate” again this year. I budged last year during Covid and paid the yearly membership. Now it seems like this is continuing with no warning. Also this organization is not a non-profit. It’s also extremely frustrating that if you block someone, they can still view your profile photo and location. That doesn’t seem very private or safe at all. I will no longer be using this site anymore, which is a huge bummer.
Amazing service; well-made app
by enlightenedlistener on 2021/05/23 20:38
I just got back on CS after a few years, and continue to love the service, and also love how well the app is made. No real issues or glitches. It has a lot of features and depth, which can sometimes lead to a lot of technical issues or a bad UI, but it somehow manages to blend it all into a pretty great user experience while keeping the focus on what the app is made for: hosting or surfing. Thanks CS!
I love Couchsurfing!
by Suposiumz on 2021/05/21 21:57
I have hosted over a dozen people from all over the world, and all of them have been such nice folks! It It has been a great way to “see” the world!
Forced to Pay After Having “Lifetime” membership
by ClintMan310 on 2021/05/16 01:09
I had already paid the $60 lifetime membership fee, and today it doesn’t let me even login to my account without being forced to “donate” a monthly or yearly fee. No warning, no heads up about this, paid for lifetime membership, that’s wrong.
Can’t access to my account anymore
by DreamBoy30303 on 2021/05/15 22:53
I used to have a free account, now it doesn’t even let me access to account and my messages without paying. All they want is your money
Wonderful
by E fox 32691 on 2021/05/09 19:44
This is exactly what I was looking for!
Fraudulent App
by Kerberos70 on 2021/04/26 17:58
These people have turned their application into a fraudulent money grab scheme. Do not give them your credit card even for verification only or you will be charged a subscription fee. Do not fall for it. If I could give them a negative star, I would
Great idea , low quality app, bad management
by Samwael_ on 2021/04/24 16:59
I think Couchsurfers deserve an app better than that. Can’t see groups on the app, neither verify my ID because the app always crashes. Plus in the beginning of the Pandemic, they locked me out of accessing my account for the sole purpose of paying money, imagine. Like there was literally any service that I had to pay for, even though because I like the idea and wanted to help the company, I paid $15 which was supposed to be for verification, but guess, they made it just a contribution and the worse thing is that it says it’s an annual contribution and they may charge me for the coming year too. Ok! Verified my account for $60 which I see that at some point they’ll take it away too with their poor management. They state “not set to expire soon” Lol, ok you can end it anytime I’m sure, I didn’t read the policy but it can also change without any prior consent or agreement. I’m not telling anybody to stay away tho, my message is for the developers and managers to respect their users. Couchsurfers deserve better than that. Good luck
Not free anymore
by Miad.iran on 2021/04/22 09:00
This app is not free anymore due to covid
?????
by R4Rosiie! on 2021/04/22 00:42
Downloaded the app and it refused to let me do anything on it before paying $2 to ‘keep couchsurfing alive’ and now that the money has been deducted from my account the whole application is crashing and clitching out meaning I still can’t use it!What a rip off
SCAMMERS!!!
by KonaNakaiGrace on 2021/04/14 02:27
There is a REASON this company has an “F” grade on the BBB website (Better Businesses Bureau). They are now charging a mandatory fee just to LOOK at their app. They also charged me $60 to verify my account which I did NOT authorize. They make you think it is free to verify but then hit you with the hidden fee. And they refuse to give a refund. I will be disputing the charge. Thank GOD other competitors are getting more popular, such as BeWelcome.org and trustroots.org!
Extremely frustrated
by ffholmes on 2021/03/21 03:47
You should at least let us have a small free trial of the app before having us pay for it. I just wasted my money, and I'm far too poor to waste my money for nothing.
Glitched out
by vdhyjdaonbfjncs on 2021/03/18 15:18
Glitched on my phone won’t work just keeps thinking!
App is glitchy, and they just demanded more money
by Lovejoypeace77 on 2021/03/14 20:09
My yearly renewal $payment just went through literally a week ago and I log on today to respond to a Couchsurfing request and they won’t even let me in to my account unless I immediately pay MORE money. I don’t use the app because it’s glitchy and I couldn’t see messages, so I use the website. This Couchsurfing app is on the way out. They sold out to corporate greed and ignored the members and people wanting to help make them great. If you want to know what happened, there’s this great article on “bootsnall “. Lost Roots: The Failure of For-Profit Couchsurfing. I will most likely be deactivating my account as soon as I am enabled to sign back in. I have been a member for probably six years.
Poorly put together app & service
by ProdigalSon08 on 2021/03/10 23:57
I’ve used Couchsurfing for years. The app has always left something to be desired (there are unfixed bugs that have been around since 2018). I’ve had “verified” status because I host often. However, there’s been a pandemic for a year so I obviously haven’t hosted since the last week of February 2020. As soon as February 2021 hit, I could not login. Or rather, when I logged in all that I could see & interact with was a screen saying that I needed to pay a monthly or yearly fee. Couldn’t access my messages, my profile, or anything else on the app. If that wasn’t hostile enough, when I then paid their ransomware fee, I was then greeted by ads. Ads. What? Didn’t even know the app had ads because in my 4+ years of using it I’d never seen not a one. Apparently a free verified user can go ad-free, but a *paid* user still sees ads?! And not just little banners at the bottom or top of the screen either. They’re everywhere. So much so that it breaks the UI of the app wherever they appear (which, again, is everywhere). This is a poorly-coded sorry excuse for an app that is excessively user-hostile and hasn’t been updated significantly in years. It isn’t worth your money.
Paywalled
by gonif on 2021/03/10 08:00
I can’t even try the app without subscribing for a fee. I’ve never used this app. How can I know if it’s worth spending money? Besides, most people don’t like apps with regular subscription costs.
Crash king
by k brod on 2021/03/01 00:43
I would LOVE to be able to use this app, but it is constantly crashing. Immediately after I login it shuts down. What a sad thing.
The beginning of the end of CouchSurfing
by Nate_123J on 2021/01/31 20:49
I was so appalled to log into my account after a while (COVID restrictions are now slowly lifting) to start and plan some upcoming trips. I was unable to even view my account without paying a mandatory fee! This app was incredible because of its uniqueness in pairing travelers and hosts for FREE. The whole point of couch surfing was to meet people and hosts in incredible places for free. I can’t host people now without paying a fee as well! That was their entire market, people who wanted to travel for FREE. They've just pulled out the platform beneath them. Worst business decision ever. The community is in an uproar about this.
Monthly fee for people without money
by chuache_sanse on 2021/01/22 10:50
I understand the COVID situation but I don’t understand how a person who live with almost not money (especially some parts in central/South America, Africa or South Asia) that were in the app to feel the traveling because themselves have not money to travel, I don’t understand how this people will pay the monthly or anual fee. Therefore, the app will be less awesome because these people won’t be able to have an account and for travelers like me, make me sad
Good app, but can’t verify govt ID
by JDW5069 on 2021/01/17 03:14
Tried to verify my Government ID, but the app crashes every time I go to do it, even after deleting and reinstalling the app
Cannot login via Apple ID
by 潛水已久的小教徒 on 2021/01/07 20:14
Please fix the bug!!!!
The best!!
by Adnan Brahim on 2020/12/20 03:33
The best idea, and the best app to bring travelers together, and connect people!! I am so grateful for the developers of the app! They made my travel different!!
Very good app to meet people from all walks of life
by the1guy4mslo on 2020/12/12 16:37
If you enjoy meeting different types of people that you would not normally meet then this is the app for you!
Gets worse every year
by dykima. on 2020/12/07 23:17
have had the app for over 4 years now. Loved it in the beginning but the developers have slowly been making it more and more inaccessible without paying money, and are now selling your data. This used to be a non profit; i hate good projects turned ugly capitalist.
Unexpected fee to access account
by Al Clinch on 2020/12/01 19:46
It’s become a scam: you now have to pay to access account—even the basic settings that include account deletion. I am now deleting through email, hope it will work.
Great way to meet wonderful people
by Jane Sofia Struthers on 2020/11/29 02:06
I discovered this while travelling and it's been my favourite way to travel since! Not for a free bed, but to really meet other people and experience new cultures :D
Great for Low Budget Travel
by Don from Los Angeles on 2020/11/23 04:53
I have never used the app while traveling as I enjoy nice hotels. However I am able to open my hope to travelers frequently. I have had a great experience meeting travelers from all over the world. I highly recommend this app for both travelers and hosts.
Forced donations
by Laylay😏 on 2020/11/23 00:35
From the jump you get to a page where they’re begging you for money. That’s all I needed to know. Apparently these donations are non refundable and are charged every month. Not for me.
So bad to force see you to pay after you so long having your profile
by Jonatan M. D. on 2020/11/14 15:37
Couchsurfing did the worst marketing strategy ever, I never saw a free app that’s for free where you create your profile, get your references, travels around the world make your social networks and suddenly they literally steal your profile from you and ask you to pay per monthly to get your profile back. Specially in a app that people create accounts exactly to don’t spend money with places to stay. No sense at all...
App issues
by BonchukY on 2020/11/12 20:23
The app doesn’t allow to tape birthday date I’m using iPhone 11pro max (can’t even register!)
Glitch at create an account
by studiouschild33 on 2020/11/05 11:57
I used Facebook to create an account and when I put in my birthdate it doesn’t pull up a keyboard so I copy pasted. Then it said I put in Nov 10, 2002 making me too young to use the service! Please fix! Will try next week!
Best app ever
by yassinel1 on 2020/10/28 08:51
Best app for traveling, cultural exchange and making international friends I really enjoyed it
Ransom account
by nameless-user on 2020/10/27 18:36
Used to be free, now I have to pay if I want to close my account. I only host, but cannot due to a housemate being a front-line worker. I cannot even get into the hosting side of my account to close it or indicate that I cannot host at this time. I have to pay them to avoid wasting people’s time and I’m not gonna do that. Couchsurfing is dead.
“Verified” means nothing.
by Akrajcik on 2020/10/27 12:47
All it takes to get “verified” on this site is a prepaid credit card and a $60 payment. This app doesn’t actually confirm identify of the hosts or surfers and it puts people at real risk with its policies.
Requires payment
by amccool3 on 2020/10/19 13:47
Ridiculous you have to pay to use it now.
It’s a scam
by Danny 1010 on 2020/10/16 19:51
Upon downloading the all it asked me to “verify my information”. I entered credit card details and credentials to verify and then got charge $60!!!!! No where did it state clearly that it would charge this amount after verification. It is a total scam.
NOT a free app
by Zohyeahz on 2020/10/15 16:04
How disingenuous to call yourself a free app, and then a new user is immediately taken to an extortionate landing page where it's pay up or log out. No opportunity to browse. No chance to see if there are users near you. DONT CALL YOURSELF FREE IF YOU HAVE NO FREE OPTION
This app changed my life!
by the_pickpocket on 2020/10/11 20:50
Believe me! Couchsurfing is not just an app, it’s a lifestyle. It’s culture. I’m member of the app since 2009 and it’s still the best application I’ve ever downloaded on my iphone. I’ve found my best friends here, I’ve experienced my best trips via this app. I’ve lived many memorable moments because of this app.
Couchsurfing
by Ron718212 on 2020/10/11 00:58
Amazing App. Free Ways To Network & Stay With Locals. Meet Good People From All Walks Of Life.
Cancelling recurring contributions
by tomonthefarm on 2020/09/25 22:31
It is easy to sign up to contribute to Couchsurfing. But if you’re on an iPhone, then good luck with cancelling your recurring contributions. No matter what link I click on, I keep getting redirected to the contribution screen.
Wha...
by snacksjay0404 on 2020/09/23 14:23
I just downloaded the app. I made a new user account and paid for it now the whole thing is glitching I haven’t been able to use it at all
Not Perfect But...
by mintyla8 on 2020/09/10 03:33
The app crashes and is slow from time to time. I haven’t experienced any paywall issues or having to pay for anything since I’m completely verified and use this app daily. It’s become apart of my life for the last four years. I have best friends forever thanks to this app. Can’t write and say enough good things Couchsurfing has done for me life. Thank you so much. Please listen to your users and keep this site running forever!
Stopped working after charging
by Zachmilburn on 2020/09/09 16:11
Just started paying the subscription, and yesterday the app literally just stopped functioning.
Can’t Login
by mattie-h-787 on 2020/09/09 03:37
I’m unable to login to the app, but it usually works great
Beware
by pbbellanovi on 2020/08/25 23:35
I would recommend anyone to listen to the Verified podcast before using this app. Do not trust their “safeguards” in place for criminals that may be using this app. I don’t have trust in this company.
don’t have money, am locked out
by Ello’ Guv’nah on 2020/08/17 04:31
They’re enforcing a price of admission to use the app, (it’s a recurring monthly subscription at that) and I can’t respond to incoming messages anymore. I’d pay them the ransom if I could afford it but I just lost my job and I simply literally don’t have the money!! 😭I understand times are tough right now but it’s literally like, I used the app because I was living in poverty before and they’ve locked the app so that you have to pay up or F off and it’s like, IF I had the money I would pay but I am in need of help from the community because of my lack of money. It’s why I’m here and now they are all about if you don’t have a credit card f u. I understand that they need money but the lockout is a little heavy handed 😭 I need help. I am boned by the lockout please help I’m sorry I wish I could pay but I CANT :(
Excellent App
by NotesPlusUser on 2020/08/15 19:26
Fantastic app.
Couch surfing is dead - hosts have to pay?
by Stop rejecting reviews on 2020/08/12 06:48
The app has NEVER PROPERLY WORKED so always had to use the webpage to do anything on it. The only original and good feature was “hangouts” - so hopefully that feature will be picked up and developed by a different community that can remain free. I have been a member for over 15 years, but the current corporation NO LONGER makes me FEEL like a PART OF this COMMUNITY. The changes made were enacted by the corporation without consulting anyone, and even without any warning. Just one morning every member had to start paying a constant fee. There is no regard for prior contribution to this community. Now, I am required to pay monthly fee just to see my own profile - most of which was written before it was sold off. When not traveling - I was constantly hosting. Now travelers can’t reach me through this platform unless both them-self and I pay a monthly fee. Essentially they are mandating a FEE TO HOST guests for free. Though this act of HOLDING ACCOUNTS HOSTAGE unless a ransom is payed I have lost contact with many great people. Because we never saw this happening we trusted this website to keep us connected and never saw a need for other ways of communication. Couchsurfing has VIOLATED that TRUST. Now, even if I choose to pay and try to contact them again - I have no way of knowing that they will also pay a fee to receive my messages. Over the past two years this corporation slowly made the members of this, once great, community powerless. While this was supposed to be a community - not a business that alienated everyone. Lastly, even as one chooses to stop using this application, one still has to pay that fee to be able to delete ones own profile. That option is not provided freely and couchsurfing does not say what that will do with your private information otherwise. The original Couch Surfing was a community and unfortunately that was sold off and turned into community against those in power. A lot like what we see in our government today. As I see most of the members who were really active in the community move to other platforms I feel sorry for the new members who will not get to experience it for what it truly was. Hopefully there will be a good substitute for this need that was created.
Extraordinarily shady and disgusting business practices
by ksalemini on 2020/08/06 18:30
I made an account on month ago to provide a reference for a friend who was on the verge of homelessness. Upon visiting the website I was asked to “donate” a certain amount of money to even be able to access the site. This red flag should have dissuaded me from even registering, but I wanted to make sure I could help my friend however I could. I “donated” (paywall) thinking that was all, and promptly finished setting up my account. Fast forward one month later I see another charge from Couchsurfing. I never authorized this transaction, and emailed support asking for a refund and to remove me from any kind of automatic payment system I may unknowingly be on. Instead I get a response stating no refunds will be issued. They ambiguously worded the entire “donation” protocol and never explicitly state that the “donation” will be a recurring fee. I don’t even use the app, I just had to write something for a friend. Congratulations, the measly $2.39 you guys refused to refund after effectively stealing it from me is now a chargeback and a report to the Better Business Bureau and FTC.
Life changing App
by eeikamynhier on 2019/09/13 22:05
This has been by far the best App I have downloaded. It has enhanced my life and taught me things about the world and life itself. The people I meet seem to have very little expectations of a host and their travels other than experiencing someone and something new. I can’t tell you how refreshing that is or how it has helped me shift my consciousness to be grateful and just be in the moment. I’ve learned a lot from my guests and am just so thankful for all the experiences I have been lucky to share. I also love that I’ve been able to expose my children to a world and perspective outside of our own. The ONLY downside (and I caution all single women who host or travel) is hosting single men for safety reasons and or just plain overt sexual attempts. Please read reviews of single male guests and make sure they have at least 5. I had a couple of very uncomfortable experiences and now know to only accept men with at least 5 reviews. Other than that this App is amazing and my life is better for it.
Verification scam $$
by Pdagee on 2019/10/04 21:30
I’ve used the app 3 years ago and on my recent travel I decided to download it again. I was updating my profile & was prompted that I would have a higher chance of getting approved if I verified my account. They asked for a credit card to verify my account but did not indicate that a charge was to be made or how entering my cc details would result in a $60 charge! I entered my cc details thinking that it was just to verify that I am who I say I am regarding my name etc. Returning home from my holiday I received an email stating that I have been charged $60!!! I emailed their customer support stating my situation - I was unaware of the charge, amount, & ultimately being mislead. Jenny a customer service agent said they do not refund outside of the 7 day window (mind you I was only 2 days outside of the 7 day window) and asked for them to make an exception and she insisted that a refund cannot be processed. Very upsetting considering that I didn’t end up using the app. Terrible customer service! Absolutely Money hungry! *UPDATE* - stop responding to reviews advising them to contact customer service when you know very well your customer service agents will refuse to help out especially regarding any sort of refund. If you actually read my review you would see that I WANT A REFUND! & if you were genuine with helping me out you would provide a specific email and a claim number to ensure that I indeed get my refund!!
They took money from me only to suspend my account for other people’s behavior
by Traveler and Lawyer on 2021/07/04 11:06
We need a better alternative. I was forced to pay $3 every month to be able to use the application but that’s not the main problem. I largely enjoyed using the application because I met many people from all over the world who I have become friends with and had good experiences with. But the administrators of the application have a very poor management style. I once hosted a guy at my house who ended up causing many problems, including stealing my keys. I made sure to complain to the CS team about this, and provided videos. All they did was suspend his account for a week. There were also multiple instances of people using the application to sexually harass people including myself. The application allows anyone to block you for any reason and with no follow-up. That’s not what’s problematic. What’s problematic is that after taking your money, the team suspends your account if “too many people” block you. There are people with multiple accounts who have blocked me because they either wanted to cause trouble at my house or sexually harass me. It’s common for people to abuse the block function. But the CS team refused to investigate these blocks and just suspended my account with no details. I have invested in my account and built up over the years, and it’s sad to see how one can get victimized like that.
🗺 Best experiences, A➕ fixing glitches
by Ash:-] on 2020/05/17 13:53
I’ve maintained a profile on Couchsurfing for a long, long time. Over 10 years now. I downloaded the app about 2 years ago and had great success on multiple trips, meeting hosts and offering students a place to stay. Excellent tools. I can’t find my “groups” on the app, though. My only glitch experience was with an essential verification in my profile, and as soon as I emailed the helpdesk, they fixed it. I wish there was a way to hyperlink phone calls to your main contact for accommodations. ( for safety ) but overall this has afforded me the best stays with new friends & introductions to new food. It’s unprecedented! I’ve always wanted to contribute to Couchsurfing, their expenses for me have been mailings, reviewing documents, and storing my profile & messages on their site. Processes that add to my reputability as a Couchsurfer! Totally worth an annual fee of $15! Thank you for giving us a way to give back.
App needs minor work
by Kayeor on 2019/01/01 22:08
Despite being relatively new to CouchSurfing, I love it & am wholly invested! It is a great experience as a host and as a traveler. The CouchSurfing app is essentially a good one. It works well most of the time. I appreciate how we can personalize information about our homes, add CS pictures to add credence to our profiles, give honest reviews of our guests & respond to feedback we have received. My primary complaint about the app is the size of the font is so small & the color of the font is so faint that it is difficult to see. Also, I wish there was a way to edit/add to a reference I’d written for someone. (I had written it before traveling with a girl I knew from work & learned quite a lot about her while CouchSurfing together. I would have written a more revealing review for others who plan to host/travel with her.) My final complaint is that I will often receive notifications for emails that do not appear in my inbox. I’m not sure whether I am ever able to recover those. Other than those small issues, I find the app very functional & it fully compliments/supports the CS website.
Great way to see the world and experience Incredible community!
by SoleraRose on 2020/01/03 20:49
This is such a solid way to travel and form lasting friendships and bonds and travel way farther than you could of by not having to pay for a place to stay. Because of the references left you can tell if a person meets your level of safety to stay with. When traveling with kids I make sure someone I stay with has around 200 references and of course no negative ones! And same with those who come stay with. Have been on so many adventures and had so many great conversations and learned so much from people on the website! Very solid, very safe! I would recommend to use this site to make friends and travel buddies and have local guides where ever you go! I would fee safe with my kids using this website when they are older for their travels!!
Great idea , low quality app, bad management
by Samwael_ on 2021/04/24 16:59
I think Couchsurfers deserve an app better than that. Can’t see groups on the app, neither verify my ID because the app always crashes. Plus in the beginning of the Pandemic, they locked me out of accessing my account for the sole purpose of paying money, imagine. Like there was literally any service that I had to pay for, even though because I like the idea and wanted to help the company, I paid $15 which was supposed to be for verification, but guess, they made it just a contribution and the worse thing is that it says it’s an annual contribution and they may charge me for the coming year too. Ok! Verified my account for $60 which I see that at some point they’ll take it away too with their poor management. They state “not set to expire soon” Lol, ok you can end it anytime I’m sure, I didn’t read the policy but it can also change without any prior consent or agreement. I’m not telling anybody to stay away tho, my message is for the developers and managers to respect their users. Couchsurfers deserve better than that. Good luck
Could be 5 star
by Ekofocus on 2019/01/18 21:18
I completely love Couchsurfing and especially the couchsurfing community, but more the time pass and worst the app and the concept become. Before it was no limit to request you can send, while now you have a limit of 10 which I can see a reason behind, but when your limited request get nullified by a not good system behind it kind of pisses me off as Couchsurfing born to help travelers and people that can give it back, I will explain the issue : after I send a request to a person which had availability on the calendar before sending the request ( host can lock days when they can't host) the system came up with a message saying "the couch is not available" which is ok if wouldn't take out my opportunity to send another request as it was already unavailable. I don't know if is a software issue or what, but unlike when it started as no profit, community based program, nowadays it is becoming a not well supported app. Love the idea, love the community, love the people I met through Couchsurfing, I just wish the development could keep up with the awesomeness that Couchsurfing Vison is.
Extraordinarily shady and disgusting business practices
by ksalemini on 2020/08/06 18:30
I made an account on month ago to provide a reference for a friend who was on the verge of homelessness. Upon visiting the website I was asked to “donate” a certain amount of money to even be able to access the site. This red flag should have dissuaded me from even registering, but I wanted to make sure I could help my friend however I could. I “donated” (paywall) thinking that was all, and promptly finished setting up my account. Fast forward one month later I see another charge from Couchsurfing. I never authorized this transaction, and emailed support asking for a refund and to remove me from any kind of automatic payment system I may unknowingly be on. Instead I get a response stating no refunds will be issued. They ambiguously worded the entire “donation” protocol and never explicitly state that the “donation” will be a recurring fee. I don’t even use the app, I just had to write something for a friend. Congratulations, the measly $2.39 you guys refused to refund after effectively stealing it from me is now a chargeback and a report to the Better Business Bureau and FTC.
One of the most valuable apps you can use, daily
by Swooop-USA on 2019/06/04 07:14
I don’t understand why some of reviews are less than 5 stars just to communicate feature requests or enhancements. It is all about —value— here. This app is a life changer. There is no better way to meet people and develop a close personal connection quickly, with people you want to meet and stay connected to forever. You don’t have to be an active traveler, host’er or surfer to to do this. Just correspond with people who grab your interest that are close by and invite them for coffee or use the “Hang Out” feature. Totally rewarding. Hosting and surfing are priceless means to expand a limited understanding of cultures around the world. How cool is that??
Great app but has a few bugs that need to be worked out
by Rachthegirl on 2018/12/30 05:46
This app has been a lifesaver when traveling, helping me connect and make friends with people in this world I otherwise would have never came into contact with. The events page is great and is utilized quite a bit where I live, however some debugging needs to happen. Namely, the event disappears before the event would be over, so you have to make your event end the following day, which can be (and has been) confusing for out-of-towners. Also, currently it’s not possible to add a cover photo to the event. The last bug I notice and need to mention is the search engine for members. If I search for a particular member in a region, they almost never show up. Instead, random members show up in the search. Fix these bugs, and I’d be more than happy to re-rate this app to 5 stars! :-)
Awesome concept, needs some improvements
by AEC21 on 2017/09/01 04:33
I looooove couchsurfing. It's changed my life and I'm so grateful for this app and what the connections it assists in creating. Howevvvveerrr... Technically some things need work. For example, sometimes I get notifications and sometimes I don't, making it difficult to correspond with surfers/hosts. Also, unless I accept/decline a couchsurfing request, I cannot send a message back to a person, even if the request has expired and I didn't have a chance to accept or decline.. I cannot send any messages at all!! Very stressful, as I would wish to reach out to some people I didn't have a chance to respond to in time. I also do not understand the point of paying for "verification," but luckily not being verified has not negatively impacted me yet. Also through the app the age range when looking for hosts is a very weird gap, it would be great to be able to put in ages yourself.
Love it!
by Chasen Martinsen on 2017/10/25 23:05
I love Couchsurf! I really like the idea of it and it is a perfect tool for travelers to find a place to stay, and people to hang out with. It's also fun hosting people, helping out where you can, and learning from people all across the world. My one complaint is, please bring back verification via hosting. I really enjoy helping out travelers, but not for $60. I'm not going to pay that much money for people to come stay with me. I think you should be able to earn "verified" status through other ways, such as staying active and actually hosting people. It's makes it difficult for us generous hosters. Please fix this Couchsurf, it's not fair. Thank you,
Great for the right people
by Faristuta on 2019/05/31 22:58
I like the idea very much, and I’ve hosted some amazing people but the majority of requests now are from people who arrive very late, just want a place to crash and shower and takeoff the next day early morning. They don’t want to interact or spend time with the host. This usually affects hosts who live in a somewhat smaller town that happens to just be in the way of the couchsurfer and they have no option but to stay there. Couchsurf needs to add a feature or disclaimer, or something in the way we rate others asking if that person understands the spirit of couchsurfing or wants to use the app for the sole reason of saving money. Definitely saving money is a big motive but it shouldn’t be the only one, otherwise you feel you’re being taken advantage of rather being thanked.
Total scam
by Albert Camus89 on 2020/05/27 00:27
CS used to be an amazing community, but now it is just the shell of a company that has been gutted by greed. If you had an account prior to the recent changes, then you aren’t even allowed to access your own photos and data without paying a ransom, which unless they respond to my email in the next 18 days, is going to result in a violation of GDPR. As much as these corporate frat bros might not like to admit it, they don’t have a copyright on the concept of hospitality. Plenty of other apps do the same thing, and will gladly take all of the previous members of this community who cannot get their data and leave soon enough. Instead of acknowledging that they screwed up, this company has made every attempt to deny and distract, but I for one am leaving, and I hope their soulless money grabbing adventure fails miserably. Try TrustRoots or BeWelcome, or literally anything else, because this app is garbage.
Best travel app ever
by Huntman Jake on 2020/02/12 15:41
This is a wonderful app that has connected me to numerous similarly-minded travelers across the world. Really one of the only things in life that doesn’t seem to revolve around money. It’s just experience—people engaging with one another over their passions for travel and human connection. It allows travelers to see the world through the locals’ eyes. It fosters the formation of global friendships and unforgettable experiences. I have used this app in my home country and abroad and will never consider hotels to be my first housing option again.
Incredible app for traveling like a local
by ateverwhay on 2018/11/12 15:59
I LOVE couchsurfing. It’s truly the best way to travel if you want to see the world like a local and make friends. Especially perfect for students and budget travelers. I’ve loved getting to know my hosts, see their favorite spots in their cities, and get small glimpses of the ways other people live. The app is great and easy to use, and I love that you can choose or start a “hangout” to find activities or people nearby. My only complaint is it doesn’t give access to “groups” from the app. I would like to be able to access to group pages so I can see what others have posted or info on group pages. Besides that, great app and an amazing resource for travelers.
Poorly put together app & service
by ProdigalSon08 on 2021/03/10 23:57
I’ve used Couchsurfing for years. The app has always left something to be desired (there are unfixed bugs that have been around since 2018). I’ve had “verified” status because I host often. However, there’s been a pandemic for a year so I obviously haven’t hosted since the last week of February 2020. As soon as February 2021 hit, I could not login. Or rather, when I logged in all that I could see & interact with was a screen saying that I needed to pay a monthly or yearly fee. Couldn’t access my messages, my profile, or anything else on the app. If that wasn’t hostile enough, when I then paid their ransomware fee, I was then greeted by ads. Ads. What? Didn’t even know the app had ads because in my 4+ years of using it I’d never seen not a one. Apparently a free verified user can go ad-free, but a *paid* user still sees ads?! And not just little banners at the bottom or top of the screen either. They’re everywhere. So much so that it breaks the UI of the app wherever they appear (which, again, is everywhere). This is a poorly-coded sorry excuse for an app that is excessively user-hostile and hasn’t been updated significantly in years. It isn’t worth your money.
Exploring the right way
by Samar khalife on 2018/06/12 11:45
I am personally a person who dread’s the cliché travel experience and this is where Couchsurfing comes to the rescue! If you want to discover a country’s gems, it’s more satisfying to look from a local’s eye. Not only do you find out about the country’s secrets but you also get to enjoy the lifestyle of any country’s population. The purpose of this app is a win-win for hosts and for surfers if not for the whole global society. The only Remark I have to give is the technical issues I faced while dealing with the app. Other than that I applaud the creators of this app for giving people a way to scope the world without the pain of spending loads of money and seeing the bare minimum.
CS is Perfect, but Groups/Events can be better
by Dom Aleksandr on 2020/05/15 23:10
I’ve always enjoyed using Couchsurfing, the experiences with others around the world have been phenomenal. Overall, the system for setting up and reviewing couchsurfs is solid and I have nothing to add. I had an issue a few years ago purchasing verification, but it not applying, so I purchased directly from the site in hopes to fix it, which caused a bunch of customer support issues that didn’t get resolved, but years later I purchased it again and had no issues. I would like to say that CS is aiming to lower verification prices, and I hope they don’t lower it too much, it would be a shame to lower the barrier for entry, which can cause logistical from for those less committed to following through with a hosting. I recommend some kind of badging system to encourage people to use the group and event features more. Anything to make the community more tight-knit and active will help grow the community organically.
After 10 years holding my account hostage
by jenn h. s. on 2020/05/16 14:53
They are blaming covid-19 for their bad business decisions since making couch surfing for profit, they now suddenly locked me out of my 10+ year account unless I pay to support them. Couchsurfing are already making money because people like me open my home to travelers for free! What should I them pay for exactly? You didn’t listen to us when we complained about the beautiful community you destroyed. Taking away the community aspect out of the couchsurfing community, no more groups, or city events, you enforced limits of how many messages can be sent, spammed us with ads and exposed the community to people just wanting a free place crash to instead of true travelers.. I will not support this kind of greedy attitude.
Not worth the money currently
by Tiff_sci on 2020/08/02 23:48
When the app was free it was great in terms of use. I never couchsurfed but I met many great people are kind the word using the meet ups and events. Now that you have to pay, it’s not worth it. The app has a TON OF BUGS. It constantly lagged and collapsed. I had problems with viewing messages and not receiving notifications until a day later. The app has so much potential and if I knew the team was working on solving the issues and improving the app, then I would consider paying once I’m able to travel again. I’ve brought these issues up before and at least a few months ago they were still big problems and have been for years.
Amazing concept !!
by NehaGupta on 2018/05/30 20:31
I love what the CS community stands for. The app is great too. I have been seeing some issues with the app and the web browser. For the web browser: for some reason I cannot search for other travelers on the web. It’s gives me an error msg and goes to a blank page. But the functionality works fine from the mobile app. And another issue I have seeing is with the phone # verification. I paid to be verified, but the phone verification functionality doesn’t seem to work. I have tried giving my number using different browser/app but don’t seem to receive the sms back.
Strong app for mobile people
by kickalicous on 2017/08/25 11:24
The platform lends itself to being mixed between desktop and mobile usage so it's great that the dual functionality works out. I like to send out my mass requests/write feedback on the desktop and do everything else on the mobile app so it's a very convenient split! There are a couple of features that seem unique to the mobile app which seems like poor cross-platform UX design (i.e. availability calendar) but aside from that, the app works very well and provides access to the most necessary information.
The Couchsurfing community is the best! But....
by DeviantTraveler on 2018/07/19 06:43
The app leaves a lot to be desired. Aside from the navigation being less than intuitive, services like verify you number returns a text over 2 hours later to my phone. I have to verify through the web interface. The ID scanner is completely non functional. But I am also aware that in the spirit of this community most of the development is probably donated. So I would just like to point out the critical verification services that should be looked into to better assist members, and should you need an experience audit or review I would be most willing to donate my time.
IMPO$$IBLE TO CANCEL
by modernHR on 2021/07/14 21:29
ZERO CUSTOMER SERVICE I’ve been direct drafted $2.99 per month for over a year and they won’t stop, won’t cancel, after being contacted half a dozen times. I’ve provided bank statements and a note from my bank for them to quit. Can’t cancel on the app because it never let me create an account and says I can’t create one without, you guessed it, payment info! The first person I reached replied once then never again. I’ve reached out half a dozen times. Can’t rate functionality, never been able to use it! My only option to stop the monthly charge is to cancel my bank account. So sad, I consistently saw and heard it was great, safe and easy for years up UNTIL they started charging. DO BETTER couchsurfing, the community needs this to work!
Worst Costumer Service
by yoursafetyisassured on 2021/06/16 22:43
I paid $60 for an app I never used to get verified. You still have to pay $1.99 a month to use the app but, I mistakenly thought the $60 would cover an app that used to be free. I emailed about my confusion (since they do not have a phone number) and asked if I could possibly get a refund of the verification fee that is optional so I could use it to pay the mandatory $1.99 monthly fee. I got a generic response back explaining the difference between the two while my refund request went unanswered. I emailed again only to never receive a response. I don’t like that I can give money to a company I can’t even contact via the phone and I can’t get a response on the one form of contact they offer. Just use AirBnb.
Perfect Travel App!
by Rankinhd on 2019/08/09 16:05
I stopped using Airbnb after learning about this app! There are so many pros I’ve come across with this app: You get to meet some amazing people, you get a place to stay for free (and hotels are one of the biggest expenditures while traveling), & you get a “hangout” option on the app to meet up with locals so they can show you around. I wish I could say I use this a frequently as I would like, but the dozens of times I have (both as a traveler & as a host), it’s been nothing short of a life-saver for my wallet & an opportunity to meet a diverse group of people.
Incredible way of experiencing the world
by Audioxnant on 2018/08/16 04:05
With Couchsurfing you are never far from a friendly face or someone who will welcome you into their home. The human race becomes your family and the world your playground. The couch surfing app has been really great, I’ve been able to effortlessly connect with people while traveling abroad. Thank you so much for creating such an awesome online space that enables people to connect in the real world. My time here has strengthened my faith in humanity outside of structured belief systems and allowed me to experience the freedom that is global community.
It’s not worth “donating” to this organization that’s not a non-profit.
by Ijustwantfood12 on 2021/05/30 03:17
I’ve been a longtime user of Couchsurfing. I’ve loved hosting tons of people and surfing as well. I’ve really enjoyed the community and have over 50 references. However...I’ve got to say I’m pretty frustrated with being asked to “donate” again this year. I budged last year during Covid and paid the yearly membership. Now it seems like this is continuing with no warning. Also this organization is not a non-profit. It’s also extremely frustrating that if you block someone, they can still view your profile photo and location. That doesn’t seem very private or safe at all. I will no longer be using this site anymore, which is a huge bummer.
The app is good, the community is GREAT!
by StarFuzz3 on 2017/08/20 07:47
I have been a member of CS since 2008 (way back before the apps were really a thing) and I can't begin to explain what a wonderful idea this online community is or the impact it's had. It has lead to some of the best experiences I've had and those were just hosting travelers not even traveling myself. The app makes it so much easier to keep up with couch requests and to make sure that you can efficiently respond to them all. Now that I have access to the app I will be much more active in the community.
App is glitchy, and they just demanded more money
by Lovejoypeace77 on 2021/03/14 20:09
My yearly renewal $payment just went through literally a week ago and I log on today to respond to a Couchsurfing request and they won’t even let me in to my account unless I immediately pay MORE money. I don’t use the app because it’s glitchy and I couldn’t see messages, so I use the website. This Couchsurfing app is on the way out. They sold out to corporate greed and ignored the members and people wanting to help make them great. If you want to know what happened, there’s this great article on “bootsnall “. Lost Roots: The Failure of For-Profit Couchsurfing. I will most likely be deactivating my account as soon as I am enabled to sign back in. I have been a member for probably six years.
CS has saved my life
by beverlydriveconformist on 2020/03/10 16:01
in so many ways. Thank you to everyone that’s a part of this community- can’t wait to meet you all sometime, somewhere. Obviously this app is amazing, aesthetically pleasing, easy to use, not obnoxious, very intuitive, etc etc. Somehow magically manages to send my requests even when we’re in the middle of nowhere. I’d have missed out on the majority of the beautiful experiences I’ve had around the world if not for CS. Proves the goodness of humanity again and again.
I love Couchsurfing! The app could improve
by Lea Ze on 2019/05/29 06:46
I love the concept of Couchsurfing but the app could have some more options like making it easier to creat groups and trip and comment, pm more easily. Also the message section has some issues with sending texts two times or not deleting the text from the text box after it’s sent. Also, it could be easier viewing the profile pictures and not getting kicked out all the time. But still a great app that would be even more awesome with some added functions.
Annual payment!
by Handelika on 2020/05/17 16:26
When i woke up, i saw an email says if you want to use app, you have to pay montly pr annual payment. I use this platform from 2008 until now and i have really good friends from here. But i am saying goodbye for a while i hope. I understood the hard times but the application is used for travels, meeting and events... When we have to stay at home, why i have to pay something for I don't use. And also this application is mostly use time to time not always. Donations have to be people's choice... So this makes no sense! and i am going to delete until that changes. I hope everything will be ok soon for you too!
Not Perfect But...
by mintyla8 on 2020/09/10 03:33
The app crashes and is slow from time to time. I haven’t experienced any paywall issues or having to pay for anything since I’m completely verified and use this app daily. It’s become apart of my life for the last four years. I have best friends forever thanks to this app. Can’t write and say enough good things Couchsurfing has done for me life. Thank you so much. Please listen to your users and keep this site running forever!
What a special community!
by jchipps86 on 2020/06/11 22:14
This is the type of world I want to live in. One where people share things like friendship, experiences, culture, love, and their homes! The trust and friendliness that this community embodies is truly inspirational. I’ve only “couchsurfed” 4 nights so far, but all of the experiences have been memorable and worth sharing. I got to experience Turkish tea and music, drink beer at a karaoke bar with someone 3 times my age, stay in Las Vegas with cool people, and share fun life moments. Carry on, Couchsurfing!
This App allowed me go to Australia!
by R. Alfonso Nin on 2021/11/03 15:49
I used this app the first time in 2015 to find a friendly place to stay on my first trip down under. I was scared on traveling so far away. In this CS app, I found community and yes, free place to stay. This helped me stay safely, lower cost if my trip and since then, i am paying it forward by hosting others and making new friends all over the world. I even contribute now monthly to support this app and this CS community.
Respectful world
by Eagle mind on 2019/02/13 20:21
Personally i use this app since 11 years now and i love it so much even sometimes we host people and we do our best to build this community to make it strong but in the end they don't let me a review or just a simple thank you on my wall i just lose thousands of reviews cause of bad mentalites of humans so please from this seat i ask the couchsurfing direction to make a test for all users to discover who really deserve to stay and wanna save the smile of the others
Photo upload problem
by Gusia86 on 2018/08/08 21:04
The only reason I am giving this app 4 instead of 5 stars is because I am trying to upload photos of the rooms I am offering to the guests and it’s either loading FOREVER (but never posting it ) or simply not uploading at all ! I even deleted some of my personal profile pictures , as I thought space was an issue , but that DID NOT help at all !! It would be great for you guys to fix that problem so I can post more photos and let couch surfers see what I have to offer as far as room .
Stay away! Scam to get your money! No longer operating properly!
by bdjrnfnfnfj on 2021/10/27 17:54
Couch Surfing (CS) has gone completely downhill, everyone is abandoning it and with good reason! I recently got locked out of my account (I’m a paying user, but no longer will) for sending a link to a CS event to another CS user, using the CS app. After contacting them to unlock my account, I still haven’t heard anything back from them after almost 15 days (and counting!) My suggestion is to join the WhatsApp groups that used to be for CouchSurfing, but are now filled with ex-CS’ers. These are much better, and don’t have weird policies (you can actually chat with people, not like in the CS app), even if you have paid.
Awesome
by Thomydoljoop on 2018/12/24 13:07
Great platform to give you a relaxed mind when traveling to some unknown places. The issue remains that people join here in search of other things other than truly wanting to help. I have hosted a few people but majority of the guy were irresponsible gays. I mean I could host you even those I’m not gay and you should respect me for that but yet they end up messing up your mind that you decide to throw them out. Certain rules should be put in place and verifications done for safety.
Bugs
by John Swiss on 2019/09/26 06:35
CouchSurfing and its community is what the World needs more of!! I started 10 years ago and it changed my life. Now about the app: The good: The app keeps getting better. Features are really useful. I love that you can read the communication history after joining a Hangout chat. The bad: Bugs with notifications, I get notified sometimes hours after messages are sent. The messaging in Hangouts feature is quite slow, people quickly move to WhatsApp.
Amazing Experience
by JlayneDC on 2019/03/08 19:43
I decided to give this app a try, and boy was I surprised. Traveled to New England for about a week, and staying at hotels would have been expansive, plus it was my first ever trip to several cities. I managed to find a host in each location I stayed and others requested to host me that I couldn’t even accept! Each host was gracious and knowledgeable about the area, which further enhanced the experience. I really love this app and plan to use it more in the future!
Amazing service; well-made app
by enlightenedlistener on 2021/05/23 20:38
I just got back on CS after a few years, and continue to love the service, and also love how well the app is made. No real issues or glitches. It has a lot of features and depth, which can sometimes lead to a lot of technical issues or a bad UI, but it somehow manages to blend it all into a pretty great user experience while keeping the focus on what the app is made for: hosting or surfing. Thanks CS!
Much room for improvement, but generally works well
by agnimai on 2019/10/10 02:09
Inbox sometimes doesn’t load even though I get lots of notifications saying I’m receiving messages and offers to be hosted. You can’t request or be offered to get hosted if you cancel due to schedule conflicts. You can’t edit the dates during which you’d like to be hosted/when they can host you once a request/offer has been created. Also agree that the ranking system is quite dystopian feeling. Also wish there could be some sort of security measure in place for avoiding massive amounts of friend requests from people who haven’t even messaged or offered to host you. As a woman I get massive amounts of random requests from people from whom it seems have zero intentions beyond flirting with me and it’s a bit frustrating.
Great idea, poor execution
by pidus101 on 2019/10/12 13:48
This app is great for organizing events and allowing ppl the ability to see what's happening. However, that's where it stops. If anyone sends you a msg to your inbox or makes a comment in an event you're attending the app does not deliver that notification to your phone until 2-3 days later. So essentially you have to keep the app open 100% of the time and manually refresh just to see any new messages...that's IF the message actually posts immediately. Don't count on the app for reliability. I'm getting notifications on my phone TODAY about comments posted to an event I was attending 2 DAYS AGO and the event is over now.
The app in China is slow
by pascocap2002 on 2017/11/11 18:55
This so a great app and works well everywhere I have traveled except for in mainland China. I cannot upload pictures via the app while in mainland China and this is a flaw. It seems when i try to give feedback via the app, it’s loads google docs and that’s blocked in mainland China so this function is useless. Would you be able to modify these things to not use google so that in China, people can access more functions? This is a wonderful app and the nearby feature is fantastic. It’s easy to create events and trips and it’s easy to navigate the app but once the issues with google are addressed, I will change my star ratings to something more appropriate.
The beginning of the end of CouchSurfing
by Nate_123J on 2021/01/31 20:49
I was so appalled to log into my account after a while (COVID restrictions are now slowly lifting) to start and plan some upcoming trips. I was unable to even view my account without paying a mandatory fee! This app was incredible because of its uniqueness in pairing travelers and hosts for FREE. The whole point of couch surfing was to meet people and hosts in incredible places for free. I can’t host people now without paying a fee as well! That was their entire market, people who wanted to travel for FREE. They've just pulled out the platform beneath them. Worst business decision ever. The community is in an uproar about this.
Rating Trends
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You have friends around the world, you just haven’t met them yet. couchsurfing is the best way to stay with amazing locals, make lifelong travel friends, or host travelers coming to your hometown. Over 12 million travel enthusiasts use couchsurfing in more than 230,000 cities around the world. Use the couchsurfing app to plan and manage your trip itinerary. Find hosts in your next destination • Browse the millions of local hosts offering a place to stay in thousands of cities and towns • Stay with and meet locals and have an authentic travel experience • Explore accommodations options near where you are right now, or near your future destination Make New Friends • Discover thousands of fun events planned by other Couchsurfers in your hometown or in your next travel destination • Use couchsurfing Hangouts to show you who’s nearby your current location and available to meet up right now Meet Travellers Without Traveling • host or meet up with incoming travellers coming to your city • Can’t travel right now? Let new cultures and friends come to you And More • Easily create and manage a couchsurfing profile • Manage your incoming or outgoing requests, messages, and more • Add pictures to document your travel adventures • See which of your Facebook friends also have a couchsurfing account
Frauds, no active users
by LeiinaKi on 2021/11/29 21:35
This app is a scam. Don’t download. They asked me for a voluntary contribution of $1.99 per month. I stupidly gave them my credit card. I verified my profile like I do with all my apps. They charged me $60 for verification without telling me about the cost. They refused a refund. I can’t even use the app because there are no active users.
Great app to meet people with terribly policy
by 0000000000simon on 2021/11/28 08:04
A great app to hang out and meet with locals, but they will charge you $60 without warning for verification. There was no indication I would be getting this charge for only getting a green check mark by my name. Who does this? I have never used an app that charges money for verification. What is the point of verification then? Are people who can’t afford that cost, not worthy of verification? A really dumb policy and I will strongly advise anyone to not do this.
Great selection
by pignic120 on 2021/11/28 02:06
This app is like Uber eats for serial killers
Best traveler community ever!
by pric1009 on 2021/11/21 22:13
Love this CS community— it transformed my travels and experiences! The app is mostly good but quite slow in loading sometimes. Also the “search members” function is very bugged and inefficient.
Love
by AlirezaAlireza on 2021/11/16 07:06
I love this app
Nice idea- severely overpriced and scares me away
by Fourthly on 2021/11/15 13:52
I downloaded this app to add to my portfolio of travel utilities, along with Servas (which I highly recommend), WorkEx, and WorkAway. All of these don’t cost nearly as much. When I first signed up, they “asked” me to “donate.” Isn’t much of a donation when you are forced to pay to continue. I paid the yearly subscription because it was cheaper. Then I continue on the site and I see you can get a verified profile to help you get find hosts faster. I thought it was a good idea because then they would know I’m a real person. I click on verify then it asks you “PayPal or Credit Card?” I thought very strange. I clicked PayPal, it then put a $60 “Verification Charge” in my cart. I thought this was absolutely absurd. They say it is to verify your payment method so it will be tied to your account, but I already paid a charge from PayPal immediately when I signed up and entered the site, so they already have my payment information and know I am tied to that account. They are just grasping for money. I thought it would be a simple verification process like Tinder has, where you take photos of your face to match your profile. I was severely disappointed. The more I think about it the more dissatisfied I become, knowing that I must pay $60 to have a legitimate profile, when I already paid an entrance fee. I will try to use the site since I already paid a fee, but if you have yet to do so, I highly recommend Servas.org, as it is safer and a better company that isn’t for profit, but for people, unlike this site.
Scammers don’t download
by Aero fighter on 2021/11/13 14:38
Don’t verify your identity by your card I have been charged for contributions without any approval of me
Did not like the attitude
by Badhayer on 2021/11/08 01:58
I wish I had the chance to explore the app before getting “forced to pay”! I only wanted to see how it works and what the situation is in my destination then I will be happy to pay! It doesn't seem like you “believe in something greater than money” to me.
My personal view about this app
by jaguar799 on 2021/11/05 07:44
There are a lot of scammers and people are starting to cheat with there own relationships kindly ban it
This App allowed me go to Australia!
by R. Alfonso Nin on 2021/11/03 15:49
I used this app the first time in 2015 to find a friendly place to stay on my first trip down under. I was scared on traveling so far away. In this CS app, I found community and yes, free place to stay. This helped me stay safely, lower cost if my trip and since then, i am paying it forward by hosting others and making new friends all over the world. I even contribute now monthly to support this app and this CS community.
Stay away! Scam to get your money! No longer operating properly!
by bdjrnfnfnfj on 2021/10/27 17:54
Couch Surfing (CS) has gone completely downhill, everyone is abandoning it and with good reason! I recently got locked out of my account (I’m a paying user, but no longer will) for sending a link to a CS event to another CS user, using the CS app. After contacting them to unlock my account, I still haven’t heard anything back from them after almost 15 days (and counting!) My suggestion is to join the WhatsApp groups that used to be for CouchSurfing, but are now filled with ex-CS’ers. These are much better, and don’t have weird policies (you can actually chat with people, not like in the CS app), even if you have paid.
Great app
by mhfarjam on 2021/10/18 17:14
It's so nice app
Nice!
by safadan on 2021/10/18 09:47
I like it
Terrible customer service
by Robert(Speedy) on 2021/10/11 00:03
I been emailing them about the fees and ads. They lied about the ads being removed because they pop up every time I am on. They need to delete the old accounts that people do not use because it is hard to find host. I am sure couchsurfing will fall apart soon.
Download now!
by sssssslawwww on 2021/10/04 03:13
The greatest app I’ve ever downloaded! Do yourself a favor, delete airbnb, download cs and start meeting people!
Making people pay again? No Good
by Hollywoodz718 on 2021/09/28 03:29
They tried charging me a few months back then it was free again. Now again they’re back to charging people to use this app. My profile is blocked behind this money wall. As long as they keep charging to use this app it’s pretty much dead I feel sorry for the people who are actually dumb enough to spend money on this for the subscription because not a lot of people are using this app with fees anymore. So meeting other travels will be hard to find these days due to no one using. Oh well time for the alternatives. At least they are free to use.
Scam
by Florida132 on 2021/09/27 23:44
When I first got the app years ago, I paid a one time fee of $60 that they said would have me be verified for life but now the app is asking me to pay again and disabled my access to the account that I had already paid for. I tried contacting them but they haven’t responded
Paywall app
by AirmanMorgan on 2021/09/24 17:19
$15 a year paywall. Then you get another $60 paywall to get verified. This is the first app I’ve ever seen that charges you to verify your identity. Oh but you don’t find out about the $60 until after you already subscribed for $15. If you pay just $15 all you can do is lurk.
Requested to pay and can’t see any messages
by hdThkufrzwgmllofx on 2021/09/19 22:06
I see no option to use my account if I don’t pay It’s incredible, this app was free and at least the donation should be optional.
Pathetic
by haooowuuu on 2021/09/15 02:19
Locking out my account and asking for $$$ just for using a previous free app is pathetic. I hope this app dies.
Too many bugs and no customer support
by Cheskabb on 2021/09/13 09:34
The app used to be great but now there are too many bugs. I paid for a month subscription and the app wouldn’t not work. It created a duplicate profile and would not allow me to login to the correct account. Contacted the support email and the issue was never resolved and I was not refunded for the subscription.
Not free anymore
by mrjwolf on 2021/09/12 07:46
This is a pay-only app now
Hands down, my favorite app/site to ever exist
by Atikin Rachelle on 2021/09/06 14:57
The community of CouchSurfers is comprised of the most generous people I’ve ever met. We’re all in it for connection, a good time, and providing/receiving assistance. The absolute highlight of every trip I go on, is spending time bonding with the people I meet through this software. Every single time, without fail.
The best app!
by Диля21 on 2021/08/30 20:40
The best app I ever downloaded. The app that made my life better and more interesting. I meet so many nice people, host’s and travelers. Would recommend anyone who loves travel and wants make new friends and great experience. Thank you couchsurfing.
Amo
by Dadiaran on 2021/08/11 21:04
Amo esta app, he conocido gente maravillosa ❤️
The most unstable app I use
by anothernickname3695629 on 2021/08/08 18:09
This app is so bogged down my the adds they implement that it feels like using an Iphone 3g. (I use an Iphone 12). For paying now to use it, I hope they would put some effort in stability.
Garbage, been glitchy for years
by Ryan_N on 2021/08/07 17:30
This thing runs like it’s being maintained by a single computer science intern that has no idea what he’s doing. No idea how this app has been around for years and years, and now they’re forcing you to pay for a membership but the thing is still incredibly glitchy. Want to create an event with a start time that’s the same day you’re posting the event? Gets an error. Want to meet people on hangouts? Sometimes it works sometimes it freezes. Want to update your event? It’ll say changes are saved but when you refresh the changes do not show up.
Took my money
by tayray2 on 2021/08/05 21:47
Charged me twice for two months. Also due to covid there’s not so many hosts anyways. Don’t bother
Scam
by leuc29 on 2021/08/04 21:43
I accidentally clicked on a $60 lifetime donation and when I asked for a refund they wouldn’t do it. How lame is that
This app changed my life
by Presto_mania on 2021/08/03 08:24
I have traveled the world and I owe many friendships to this app!
Required donation
by ryan4691 on 2021/07/26 03:46
Can’t even use the site or app without paying
Sad.
by spiritedhazza808 on 2021/07/25 15:48
You can’t see what the app is all about unless you pay some fees first. How ridiculous.
A good program, and the app works
by kerve13 on 2021/07/21 14:53
Couchsurfing has been a great experience.
Scam
by Mchann on 2021/07/21 02:58
Paid for a months access then the app locked me out. Glad to support the community.
IMPO$$IBLE TO CANCEL
by modernHR on 2021/07/14 21:29
ZERO CUSTOMER SERVICE I’ve been direct drafted $2.99 per month for over a year and they won’t stop, won’t cancel, after being contacted half a dozen times. I’ve provided bank statements and a note from my bank for them to quit. Can’t cancel on the app because it never let me create an account and says I can’t create one without, you guessed it, payment info! The first person I reached replied once then never again. I’ve reached out half a dozen times. Can’t rate functionality, never been able to use it! My only option to stop the monthly charge is to cancel my bank account. So sad, I consistently saw and heard it was great, safe and easy for years up UNTIL they started charging. DO BETTER couchsurfing, the community needs this to work!
Have to pay $14 yearly to use
by Danieladamsss12 on 2021/07/10 18:09
Want money to use. Get the real couchsurfing back
Best decision I’ve ever made in my life
by johnna1000 on 2021/07/07 15:03
The CS community is by far the kindest, most generous and friendly community I’ve ever been a part of! This app is genius and the people on it are worth the download. The people you meet on CS will change your life and I am grateful an app like this exists.
Ruined the app
by 7236942MK on 2021/07/06 09:06
Ever since the new owner took over the website it has been complete Trash. Their advertising has attracted the worst type of travelers and now they are forcing you to handover a contribution to continue to use the app. So sad they have ruined a good thing
Service is dead
by weasterly on 2021/07/05 16:01
I’ve hosted several people, but unfortunately will no longer be using. Couchsurfing was fun, but the barrier to entry is too much now. Why should I pay monthly fees to help people have a place to stay...? It’s ridiculous, the barrier to entry is going to kill the community anyways
Kinda stupid
by mur7ay on 2021/07/04 21:11
Concept is cool, but it’s kinda stupid when everyone declines your inquiry. I’ve never used the app before so I guess that’s one reason they decline my request to stay. I mean, I have to stay places to build up a report. My Airbnb reviews are flawless; guess I’ll stick with Airbnb.
They took money from me only to suspend my account for other people’s behavior
by Traveler and Lawyer on 2021/07/04 11:06
We need a better alternative. I was forced to pay $3 every month to be able to use the application but that’s not the main problem. I largely enjoyed using the application because I met many people from all over the world who I have become friends with and had good experiences with. But the administrators of the application have a very poor management style. I once hosted a guy at my house who ended up causing many problems, including stealing my keys. I made sure to complain to the CS team about this, and provided videos. All they did was suspend his account for a week. There were also multiple instances of people using the application to sexually harass people including myself. The application allows anyone to block you for any reason and with no follow-up. That’s not what’s problematic. What’s problematic is that after taking your money, the team suspends your account if “too many people” block you. There are people with multiple accounts who have blocked me because they either wanted to cause trouble at my house or sexually harass me. It’s common for people to abuse the block function. But the CS team refused to investigate these blocks and just suspended my account with no details. I have invested in my account and built up over the years, and it’s sad to see how one can get victimized like that.
Best app ever
by zaejnambehe on 2021/06/20 08:58
Salute to the person who thought of this
Subscription service
by green = creative color? on 2021/06/17 21:27
I understand needing funding. But as a new “user” I would like to at least view what’s available to judge if it’s worth supporting. Immediately after making my account it brings me to a screen saying we need your support without me even having the chance to judge the app and the value it can bring me
No refunds
by cmed coco on 2021/06/17 20:35
Asked for a refund on verification before I even booked a couch. They said no. Seems kinda dumb. You should be able to return a product you paid for if you haven’t used it yet, right?
Worst Costumer Service
by yoursafetyisassured on 2021/06/16 22:43
I paid $60 for an app I never used to get verified. You still have to pay $1.99 a month to use the app but, I mistakenly thought the $60 would cover an app that used to be free. I emailed about my confusion (since they do not have a phone number) and asked if I could possibly get a refund of the verification fee that is optional so I could use it to pay the mandatory $1.99 monthly fee. I got a generic response back explaining the difference between the two while my refund request went unanswered. I emailed again only to never receive a response. I don’t like that I can give money to a company I can’t even contact via the phone and I can’t get a response on the one form of contact they offer. Just use AirBnb.
Forced to pay for basic services!
by Samaneh.hh on 2021/06/12 12:27
CS recently forced the user to pay to reach their basic account which wasn’t a good idea, I paid for that though to help the community but the user experience is not a good one, there are some bugs and problems while I am connecting to the app!
Great application
by xmrmr on 2021/06/06 18:52
I like this app because it’s have a different social networking
The Paid Model Betrays the Spirit of the CS Community
by IHaveNoNicknameForMe on 2021/06/03 16:31
This is a needless money grab as CS moved to a for-profit corporation. Switch back to a free or pay-what-you-can model! It’s the only democratic option.
Best way to see the world!
by Kassama K on 2021/06/01 01:19
Best way to see the world!
I can’t search for a location
by Mar1!n on 2021/05/31 14:49
Please fix ASAP!!! I’m trying to find a host in Malta, but when I search it only uses my location. I paid for the annual contribution but I can’t even use the service. Please fix soon!
It’s not worth “donating” to this organization that’s not a non-profit.
by Ijustwantfood12 on 2021/05/30 03:17
I’ve been a longtime user of Couchsurfing. I’ve loved hosting tons of people and surfing as well. I’ve really enjoyed the community and have over 50 references. However...I’ve got to say I’m pretty frustrated with being asked to “donate” again this year. I budged last year during Covid and paid the yearly membership. Now it seems like this is continuing with no warning. Also this organization is not a non-profit. It’s also extremely frustrating that if you block someone, they can still view your profile photo and location. That doesn’t seem very private or safe at all. I will no longer be using this site anymore, which is a huge bummer.
Amazing service; well-made app
by enlightenedlistener on 2021/05/23 20:38
I just got back on CS after a few years, and continue to love the service, and also love how well the app is made. No real issues or glitches. It has a lot of features and depth, which can sometimes lead to a lot of technical issues or a bad UI, but it somehow manages to blend it all into a pretty great user experience while keeping the focus on what the app is made for: hosting or surfing. Thanks CS!
I love Couchsurfing!
by Suposiumz on 2021/05/21 21:57
I have hosted over a dozen people from all over the world, and all of them have been such nice folks! It It has been a great way to “see” the world!
Forced to Pay After Having “Lifetime” membership
by ClintMan310 on 2021/05/16 01:09
I had already paid the $60 lifetime membership fee, and today it doesn’t let me even login to my account without being forced to “donate” a monthly or yearly fee. No warning, no heads up about this, paid for lifetime membership, that’s wrong.
Can’t access to my account anymore
by DreamBoy30303 on 2021/05/15 22:53
I used to have a free account, now it doesn’t even let me access to account and my messages without paying. All they want is your money
Wonderful
by E fox 32691 on 2021/05/09 19:44
This is exactly what I was looking for!
Fraudulent App
by Kerberos70 on 2021/04/26 17:58
These people have turned their application into a fraudulent money grab scheme. Do not give them your credit card even for verification only or you will be charged a subscription fee. Do not fall for it. If I could give them a negative star, I would
Great idea , low quality app, bad management
by Samwael_ on 2021/04/24 16:59
I think Couchsurfers deserve an app better than that. Can’t see groups on the app, neither verify my ID because the app always crashes. Plus in the beginning of the Pandemic, they locked me out of accessing my account for the sole purpose of paying money, imagine. Like there was literally any service that I had to pay for, even though because I like the idea and wanted to help the company, I paid $15 which was supposed to be for verification, but guess, they made it just a contribution and the worse thing is that it says it’s an annual contribution and they may charge me for the coming year too. Ok! Verified my account for $60 which I see that at some point they’ll take it away too with their poor management. They state “not set to expire soon” Lol, ok you can end it anytime I’m sure, I didn’t read the policy but it can also change without any prior consent or agreement. I’m not telling anybody to stay away tho, my message is for the developers and managers to respect their users. Couchsurfers deserve better than that. Good luck
Not free anymore
by Miad.iran on 2021/04/22 09:00
This app is not free anymore due to covid
?????
by R4Rosiie! on 2021/04/22 00:42
Downloaded the app and it refused to let me do anything on it before paying $2 to ‘keep couchsurfing alive’ and now that the money has been deducted from my account the whole application is crashing and clitching out meaning I still can’t use it!What a rip off
SCAMMERS!!!
by KonaNakaiGrace on 2021/04/14 02:27
There is a REASON this company has an “F” grade on the BBB website (Better Businesses Bureau). They are now charging a mandatory fee just to LOOK at their app. They also charged me $60 to verify my account which I did NOT authorize. They make you think it is free to verify but then hit you with the hidden fee. And they refuse to give a refund. I will be disputing the charge. Thank GOD other competitors are getting more popular, such as BeWelcome.org and trustroots.org!
Extremely frustrated
by ffholmes on 2021/03/21 03:47
You should at least let us have a small free trial of the app before having us pay for it. I just wasted my money, and I'm far too poor to waste my money for nothing.
Glitched out
by vdhyjdaonbfjncs on 2021/03/18 15:18
Glitched on my phone won’t work just keeps thinking!
App is glitchy, and they just demanded more money
by Lovejoypeace77 on 2021/03/14 20:09
My yearly renewal $payment just went through literally a week ago and I log on today to respond to a Couchsurfing request and they won’t even let me in to my account unless I immediately pay MORE money. I don’t use the app because it’s glitchy and I couldn’t see messages, so I use the website. This Couchsurfing app is on the way out. They sold out to corporate greed and ignored the members and people wanting to help make them great. If you want to know what happened, there’s this great article on “bootsnall “. Lost Roots: The Failure of For-Profit Couchsurfing. I will most likely be deactivating my account as soon as I am enabled to sign back in. I have been a member for probably six years.
Poorly put together app & service
by ProdigalSon08 on 2021/03/10 23:57
I’ve used Couchsurfing for years. The app has always left something to be desired (there are unfixed bugs that have been around since 2018). I’ve had “verified” status because I host often. However, there’s been a pandemic for a year so I obviously haven’t hosted since the last week of February 2020. As soon as February 2021 hit, I could not login. Or rather, when I logged in all that I could see & interact with was a screen saying that I needed to pay a monthly or yearly fee. Couldn’t access my messages, my profile, or anything else on the app. If that wasn’t hostile enough, when I then paid their ransomware fee, I was then greeted by ads. Ads. What? Didn’t even know the app had ads because in my 4+ years of using it I’d never seen not a one. Apparently a free verified user can go ad-free, but a *paid* user still sees ads?! And not just little banners at the bottom or top of the screen either. They’re everywhere. So much so that it breaks the UI of the app wherever they appear (which, again, is everywhere). This is a poorly-coded sorry excuse for an app that is excessively user-hostile and hasn’t been updated significantly in years. It isn’t worth your money.
Paywalled
by gonif on 2021/03/10 08:00
I can’t even try the app without subscribing for a fee. I’ve never used this app. How can I know if it’s worth spending money? Besides, most people don’t like apps with regular subscription costs.
Crash king
by k brod on 2021/03/01 00:43
I would LOVE to be able to use this app, but it is constantly crashing. Immediately after I login it shuts down. What a sad thing.
The beginning of the end of CouchSurfing
by Nate_123J on 2021/01/31 20:49
I was so appalled to log into my account after a while (COVID restrictions are now slowly lifting) to start and plan some upcoming trips. I was unable to even view my account without paying a mandatory fee! This app was incredible because of its uniqueness in pairing travelers and hosts for FREE. The whole point of couch surfing was to meet people and hosts in incredible places for free. I can’t host people now without paying a fee as well! That was their entire market, people who wanted to travel for FREE. They've just pulled out the platform beneath them. Worst business decision ever. The community is in an uproar about this.
Monthly fee for people without money
by chuache_sanse on 2021/01/22 10:50
I understand the COVID situation but I don’t understand how a person who live with almost not money (especially some parts in central/South America, Africa or South Asia) that were in the app to feel the traveling because themselves have not money to travel, I don’t understand how this people will pay the monthly or anual fee. Therefore, the app will be less awesome because these people won’t be able to have an account and for travelers like me, make me sad
Good app, but can’t verify govt ID
by JDW5069 on 2021/01/17 03:14
Tried to verify my Government ID, but the app crashes every time I go to do it, even after deleting and reinstalling the app
Cannot login via Apple ID
by 潛水已久的小教徒 on 2021/01/07 20:14
Please fix the bug!!!!
The best!!
by Adnan Brahim on 2020/12/20 03:33
The best idea, and the best app to bring travelers together, and connect people!! I am so grateful for the developers of the app! They made my travel different!!
Very good app to meet people from all walks of life
by the1guy4mslo on 2020/12/12 16:37
If you enjoy meeting different types of people that you would not normally meet then this is the app for you!
Gets worse every year
by dykima. on 2020/12/07 23:17
have had the app for over 4 years now. Loved it in the beginning but the developers have slowly been making it more and more inaccessible without paying money, and are now selling your data. This used to be a non profit; i hate good projects turned ugly capitalist.
Unexpected fee to access account
by Al Clinch on 2020/12/01 19:46
It’s become a scam: you now have to pay to access account—even the basic settings that include account deletion. I am now deleting through email, hope it will work.
Great way to meet wonderful people
by Jane Sofia Struthers on 2020/11/29 02:06
I discovered this while travelling and it's been my favourite way to travel since! Not for a free bed, but to really meet other people and experience new cultures :D
Great for Low Budget Travel
by Don from Los Angeles on 2020/11/23 04:53
I have never used the app while traveling as I enjoy nice hotels. However I am able to open my hope to travelers frequently. I have had a great experience meeting travelers from all over the world. I highly recommend this app for both travelers and hosts.
Forced donations
by Laylay😏 on 2020/11/23 00:35
From the jump you get to a page where they’re begging you for money. That’s all I needed to know. Apparently these donations are non refundable and are charged every month. Not for me.
So bad to force see you to pay after you so long having your profile
by Jonatan M. D. on 2020/11/14 15:37
Couchsurfing did the worst marketing strategy ever, I never saw a free app that’s for free where you create your profile, get your references, travels around the world make your social networks and suddenly they literally steal your profile from you and ask you to pay per monthly to get your profile back. Specially in a app that people create accounts exactly to don’t spend money with places to stay. No sense at all...
App issues
by BonchukY on 2020/11/12 20:23
The app doesn’t allow to tape birthday date I’m using iPhone 11pro max (can’t even register!)
Glitch at create an account
by studiouschild33 on 2020/11/05 11:57
I used Facebook to create an account and when I put in my birthdate it doesn’t pull up a keyboard so I copy pasted. Then it said I put in Nov 10, 2002 making me too young to use the service! Please fix! Will try next week!
Best app ever
by yassinel1 on 2020/10/28 08:51
Best app for traveling, cultural exchange and making international friends I really enjoyed it
Ransom account
by nameless-user on 2020/10/27 18:36
Used to be free, now I have to pay if I want to close my account. I only host, but cannot due to a housemate being a front-line worker. I cannot even get into the hosting side of my account to close it or indicate that I cannot host at this time. I have to pay them to avoid wasting people’s time and I’m not gonna do that. Couchsurfing is dead.
“Verified” means nothing.
by Akrajcik on 2020/10/27 12:47
All it takes to get “verified” on this site is a prepaid credit card and a $60 payment. This app doesn’t actually confirm identify of the hosts or surfers and it puts people at real risk with its policies.
Requires payment
by amccool3 on 2020/10/19 13:47
Ridiculous you have to pay to use it now.
It’s a scam
by Danny 1010 on 2020/10/16 19:51
Upon downloading the all it asked me to “verify my information”. I entered credit card details and credentials to verify and then got charge $60!!!!! No where did it state clearly that it would charge this amount after verification. It is a total scam.
NOT a free app
by Zohyeahz on 2020/10/15 16:04
How disingenuous to call yourself a free app, and then a new user is immediately taken to an extortionate landing page where it's pay up or log out. No opportunity to browse. No chance to see if there are users near you. DONT CALL YOURSELF FREE IF YOU HAVE NO FREE OPTION
This app changed my life!
by the_pickpocket on 2020/10/11 20:50
Believe me! Couchsurfing is not just an app, it’s a lifestyle. It’s culture. I’m member of the app since 2009 and it’s still the best application I’ve ever downloaded on my iphone. I’ve found my best friends here, I’ve experienced my best trips via this app. I’ve lived many memorable moments because of this app.
Couchsurfing
by Ron718212 on 2020/10/11 00:58
Amazing App. Free Ways To Network & Stay With Locals. Meet Good People From All Walks Of Life.
Cancelling recurring contributions
by tomonthefarm on 2020/09/25 22:31
It is easy to sign up to contribute to Couchsurfing. But if you’re on an iPhone, then good luck with cancelling your recurring contributions. No matter what link I click on, I keep getting redirected to the contribution screen.
Wha...
by snacksjay0404 on 2020/09/23 14:23
I just downloaded the app. I made a new user account and paid for it now the whole thing is glitching I haven’t been able to use it at all
Not Perfect But...
by mintyla8 on 2020/09/10 03:33
The app crashes and is slow from time to time. I haven’t experienced any paywall issues or having to pay for anything since I’m completely verified and use this app daily. It’s become apart of my life for the last four years. I have best friends forever thanks to this app. Can’t write and say enough good things Couchsurfing has done for me life. Thank you so much. Please listen to your users and keep this site running forever!
Stopped working after charging
by Zachmilburn on 2020/09/09 16:11
Just started paying the subscription, and yesterday the app literally just stopped functioning.
Can’t Login
by mattie-h-787 on 2020/09/09 03:37
I’m unable to login to the app, but it usually works great
Beware
by pbbellanovi on 2020/08/25 23:35
I would recommend anyone to listen to the Verified podcast before using this app. Do not trust their “safeguards” in place for criminals that may be using this app. I don’t have trust in this company.
don’t have money, am locked out
by Ello’ Guv’nah on 2020/08/17 04:31
They’re enforcing a price of admission to use the app, (it’s a recurring monthly subscription at that) and I can’t respond to incoming messages anymore. I’d pay them the ransom if I could afford it but I just lost my job and I simply literally don’t have the money!! 😭I understand times are tough right now but it’s literally like, I used the app because I was living in poverty before and they’ve locked the app so that you have to pay up or F off and it’s like, IF I had the money I would pay but I am in need of help from the community because of my lack of money. It’s why I’m here and now they are all about if you don’t have a credit card f u. I understand that they need money but the lockout is a little heavy handed 😭 I need help. I am boned by the lockout please help I’m sorry I wish I could pay but I CANT :(
Excellent App
by NotesPlusUser on 2020/08/15 19:26
Fantastic app.
Couch surfing is dead - hosts have to pay?
by Stop rejecting reviews on 2020/08/12 06:48
The app has NEVER PROPERLY WORKED so always had to use the webpage to do anything on it. The only original and good feature was “hangouts” - so hopefully that feature will be picked up and developed by a different community that can remain free. I have been a member for over 15 years, but the current corporation NO LONGER makes me FEEL like a PART OF this COMMUNITY. The changes made were enacted by the corporation without consulting anyone, and even without any warning. Just one morning every member had to start paying a constant fee. There is no regard for prior contribution to this community. Now, I am required to pay monthly fee just to see my own profile - most of which was written before it was sold off. When not traveling - I was constantly hosting. Now travelers can’t reach me through this platform unless both them-self and I pay a monthly fee. Essentially they are mandating a FEE TO HOST guests for free. Though this act of HOLDING ACCOUNTS HOSTAGE unless a ransom is payed I have lost contact with many great people. Because we never saw this happening we trusted this website to keep us connected and never saw a need for other ways of communication. Couchsurfing has VIOLATED that TRUST. Now, even if I choose to pay and try to contact them again - I have no way of knowing that they will also pay a fee to receive my messages. Over the past two years this corporation slowly made the members of this, once great, community powerless. While this was supposed to be a community - not a business that alienated everyone. Lastly, even as one chooses to stop using this application, one still has to pay that fee to be able to delete ones own profile. That option is not provided freely and couchsurfing does not say what that will do with your private information otherwise. The original Couch Surfing was a community and unfortunately that was sold off and turned into community against those in power. A lot like what we see in our government today. As I see most of the members who were really active in the community move to other platforms I feel sorry for the new members who will not get to experience it for what it truly was. Hopefully there will be a good substitute for this need that was created.
Extraordinarily shady and disgusting business practices
by ksalemini on 2020/08/06 18:30
I made an account on month ago to provide a reference for a friend who was on the verge of homelessness. Upon visiting the website I was asked to “donate” a certain amount of money to even be able to access the site. This red flag should have dissuaded me from even registering, but I wanted to make sure I could help my friend however I could. I “donated” (paywall) thinking that was all, and promptly finished setting up my account. Fast forward one month later I see another charge from Couchsurfing. I never authorized this transaction, and emailed support asking for a refund and to remove me from any kind of automatic payment system I may unknowingly be on. Instead I get a response stating no refunds will be issued. They ambiguously worded the entire “donation” protocol and never explicitly state that the “donation” will be a recurring fee. I don’t even use the app, I just had to write something for a friend. Congratulations, the measly $2.39 you guys refused to refund after effectively stealing it from me is now a chargeback and a report to the Better Business Bureau and FTC.
Life changing App
by eeikamynhier on 2019/09/13 22:05
This has been by far the best App I have downloaded. It has enhanced my life and taught me things about the world and life itself. The people I meet seem to have very little expectations of a host and their travels other than experiencing someone and something new. I can’t tell you how refreshing that is or how it has helped me shift my consciousness to be grateful and just be in the moment. I’ve learned a lot from my guests and am just so thankful for all the experiences I have been lucky to share. I also love that I’ve been able to expose my children to a world and perspective outside of our own. The ONLY downside (and I caution all single women who host or travel) is hosting single men for safety reasons and or just plain overt sexual attempts. Please read reviews of single male guests and make sure they have at least 5. I had a couple of very uncomfortable experiences and now know to only accept men with at least 5 reviews. Other than that this App is amazing and my life is better for it.
Verification scam $$
by Pdagee on 2019/10/04 21:30
I’ve used the app 3 years ago and on my recent travel I decided to download it again. I was updating my profile & was prompted that I would have a higher chance of getting approved if I verified my account. They asked for a credit card to verify my account but did not indicate that a charge was to be made or how entering my cc details would result in a $60 charge! I entered my cc details thinking that it was just to verify that I am who I say I am regarding my name etc. Returning home from my holiday I received an email stating that I have been charged $60!!! I emailed their customer support stating my situation - I was unaware of the charge, amount, & ultimately being mislead. Jenny a customer service agent said they do not refund outside of the 7 day window (mind you I was only 2 days outside of the 7 day window) and asked for them to make an exception and she insisted that a refund cannot be processed. Very upsetting considering that I didn’t end up using the app. Terrible customer service! Absolutely Money hungry! *UPDATE* - stop responding to reviews advising them to contact customer service when you know very well your customer service agents will refuse to help out especially regarding any sort of refund. If you actually read my review you would see that I WANT A REFUND! & if you were genuine with helping me out you would provide a specific email and a claim number to ensure that I indeed get my refund!!
They took money from me only to suspend my account for other people’s behavior
by Traveler and Lawyer on 2021/07/04 11:06
We need a better alternative. I was forced to pay $3 every month to be able to use the application but that’s not the main problem. I largely enjoyed using the application because I met many people from all over the world who I have become friends with and had good experiences with. But the administrators of the application have a very poor management style. I once hosted a guy at my house who ended up causing many problems, including stealing my keys. I made sure to complain to the CS team about this, and provided videos. All they did was suspend his account for a week. There were also multiple instances of people using the application to sexually harass people including myself. The application allows anyone to block you for any reason and with no follow-up. That’s not what’s problematic. What’s problematic is that after taking your money, the team suspends your account if “too many people” block you. There are people with multiple accounts who have blocked me because they either wanted to cause trouble at my house or sexually harass me. It’s common for people to abuse the block function. But the CS team refused to investigate these blocks and just suspended my account with no details. I have invested in my account and built up over the years, and it’s sad to see how one can get victimized like that.
🗺 Best experiences, A➕ fixing glitches
by Ash:-] on 2020/05/17 13:53
I’ve maintained a profile on Couchsurfing for a long, long time. Over 10 years now. I downloaded the app about 2 years ago and had great success on multiple trips, meeting hosts and offering students a place to stay. Excellent tools. I can’t find my “groups” on the app, though. My only glitch experience was with an essential verification in my profile, and as soon as I emailed the helpdesk, they fixed it. I wish there was a way to hyperlink phone calls to your main contact for accommodations. ( for safety ) but overall this has afforded me the best stays with new friends & introductions to new food. It’s unprecedented! I’ve always wanted to contribute to Couchsurfing, their expenses for me have been mailings, reviewing documents, and storing my profile & messages on their site. Processes that add to my reputability as a Couchsurfer! Totally worth an annual fee of $15! Thank you for giving us a way to give back.
App needs minor work
by Kayeor on 2019/01/01 22:08
Despite being relatively new to CouchSurfing, I love it & am wholly invested! It is a great experience as a host and as a traveler. The CouchSurfing app is essentially a good one. It works well most of the time. I appreciate how we can personalize information about our homes, add CS pictures to add credence to our profiles, give honest reviews of our guests & respond to feedback we have received. My primary complaint about the app is the size of the font is so small & the color of the font is so faint that it is difficult to see. Also, I wish there was a way to edit/add to a reference I’d written for someone. (I had written it before traveling with a girl I knew from work & learned quite a lot about her while CouchSurfing together. I would have written a more revealing review for others who plan to host/travel with her.) My final complaint is that I will often receive notifications for emails that do not appear in my inbox. I’m not sure whether I am ever able to recover those. Other than those small issues, I find the app very functional & it fully compliments/supports the CS website.
Great way to see the world and experience Incredible community!
by SoleraRose on 2020/01/03 20:49
This is such a solid way to travel and form lasting friendships and bonds and travel way farther than you could of by not having to pay for a place to stay. Because of the references left you can tell if a person meets your level of safety to stay with. When traveling with kids I make sure someone I stay with has around 200 references and of course no negative ones! And same with those who come stay with. Have been on so many adventures and had so many great conversations and learned so much from people on the website! Very solid, very safe! I would recommend to use this site to make friends and travel buddies and have local guides where ever you go! I would fee safe with my kids using this website when they are older for their travels!!
Great idea , low quality app, bad management
by Samwael_ on 2021/04/24 16:59
I think Couchsurfers deserve an app better than that. Can’t see groups on the app, neither verify my ID because the app always crashes. Plus in the beginning of the Pandemic, they locked me out of accessing my account for the sole purpose of paying money, imagine. Like there was literally any service that I had to pay for, even though because I like the idea and wanted to help the company, I paid $15 which was supposed to be for verification, but guess, they made it just a contribution and the worse thing is that it says it’s an annual contribution and they may charge me for the coming year too. Ok! Verified my account for $60 which I see that at some point they’ll take it away too with their poor management. They state “not set to expire soon” Lol, ok you can end it anytime I’m sure, I didn’t read the policy but it can also change without any prior consent or agreement. I’m not telling anybody to stay away tho, my message is for the developers and managers to respect their users. Couchsurfers deserve better than that. Good luck
Could be 5 star
by Ekofocus on 2019/01/18 21:18
I completely love Couchsurfing and especially the couchsurfing community, but more the time pass and worst the app and the concept become. Before it was no limit to request you can send, while now you have a limit of 10 which I can see a reason behind, but when your limited request get nullified by a not good system behind it kind of pisses me off as Couchsurfing born to help travelers and people that can give it back, I will explain the issue : after I send a request to a person which had availability on the calendar before sending the request ( host can lock days when they can't host) the system came up with a message saying "the couch is not available" which is ok if wouldn't take out my opportunity to send another request as it was already unavailable. I don't know if is a software issue or what, but unlike when it started as no profit, community based program, nowadays it is becoming a not well supported app. Love the idea, love the community, love the people I met through Couchsurfing, I just wish the development could keep up with the awesomeness that Couchsurfing Vison is.
Extraordinarily shady and disgusting business practices
by ksalemini on 2020/08/06 18:30
I made an account on month ago to provide a reference for a friend who was on the verge of homelessness. Upon visiting the website I was asked to “donate” a certain amount of money to even be able to access the site. This red flag should have dissuaded me from even registering, but I wanted to make sure I could help my friend however I could. I “donated” (paywall) thinking that was all, and promptly finished setting up my account. Fast forward one month later I see another charge from Couchsurfing. I never authorized this transaction, and emailed support asking for a refund and to remove me from any kind of automatic payment system I may unknowingly be on. Instead I get a response stating no refunds will be issued. They ambiguously worded the entire “donation” protocol and never explicitly state that the “donation” will be a recurring fee. I don’t even use the app, I just had to write something for a friend. Congratulations, the measly $2.39 you guys refused to refund after effectively stealing it from me is now a chargeback and a report to the Better Business Bureau and FTC.
One of the most valuable apps you can use, daily
by Swooop-USA on 2019/06/04 07:14
I don’t understand why some of reviews are less than 5 stars just to communicate feature requests or enhancements. It is all about —value— here. This app is a life changer. There is no better way to meet people and develop a close personal connection quickly, with people you want to meet and stay connected to forever. You don’t have to be an active traveler, host’er or surfer to to do this. Just correspond with people who grab your interest that are close by and invite them for coffee or use the “Hang Out” feature. Totally rewarding. Hosting and surfing are priceless means to expand a limited understanding of cultures around the world. How cool is that??
Great app but has a few bugs that need to be worked out
by Rachthegirl on 2018/12/30 05:46
This app has been a lifesaver when traveling, helping me connect and make friends with people in this world I otherwise would have never came into contact with. The events page is great and is utilized quite a bit where I live, however some debugging needs to happen. Namely, the event disappears before the event would be over, so you have to make your event end the following day, which can be (and has been) confusing for out-of-towners. Also, currently it’s not possible to add a cover photo to the event. The last bug I notice and need to mention is the search engine for members. If I search for a particular member in a region, they almost never show up. Instead, random members show up in the search. Fix these bugs, and I’d be more than happy to re-rate this app to 5 stars! :-)
Awesome concept, needs some improvements
by AEC21 on 2017/09/01 04:33
I looooove couchsurfing. It's changed my life and I'm so grateful for this app and what the connections it assists in creating. Howevvvveerrr... Technically some things need work. For example, sometimes I get notifications and sometimes I don't, making it difficult to correspond with surfers/hosts. Also, unless I accept/decline a couchsurfing request, I cannot send a message back to a person, even if the request has expired and I didn't have a chance to accept or decline.. I cannot send any messages at all!! Very stressful, as I would wish to reach out to some people I didn't have a chance to respond to in time. I also do not understand the point of paying for "verification," but luckily not being verified has not negatively impacted me yet. Also through the app the age range when looking for hosts is a very weird gap, it would be great to be able to put in ages yourself.
Love it!
by Chasen Martinsen on 2017/10/25 23:05
I love Couchsurf! I really like the idea of it and it is a perfect tool for travelers to find a place to stay, and people to hang out with. It's also fun hosting people, helping out where you can, and learning from people all across the world. My one complaint is, please bring back verification via hosting. I really enjoy helping out travelers, but not for $60. I'm not going to pay that much money for people to come stay with me. I think you should be able to earn "verified" status through other ways, such as staying active and actually hosting people. It's makes it difficult for us generous hosters. Please fix this Couchsurf, it's not fair. Thank you,
Great for the right people
by Faristuta on 2019/05/31 22:58
I like the idea very much, and I’ve hosted some amazing people but the majority of requests now are from people who arrive very late, just want a place to crash and shower and takeoff the next day early morning. They don’t want to interact or spend time with the host. This usually affects hosts who live in a somewhat smaller town that happens to just be in the way of the couchsurfer and they have no option but to stay there. Couchsurf needs to add a feature or disclaimer, or something in the way we rate others asking if that person understands the spirit of couchsurfing or wants to use the app for the sole reason of saving money. Definitely saving money is a big motive but it shouldn’t be the only one, otherwise you feel you’re being taken advantage of rather being thanked.
Total scam
by Albert Camus89 on 2020/05/27 00:27
CS used to be an amazing community, but now it is just the shell of a company that has been gutted by greed. If you had an account prior to the recent changes, then you aren’t even allowed to access your own photos and data without paying a ransom, which unless they respond to my email in the next 18 days, is going to result in a violation of GDPR. As much as these corporate frat bros might not like to admit it, they don’t have a copyright on the concept of hospitality. Plenty of other apps do the same thing, and will gladly take all of the previous members of this community who cannot get their data and leave soon enough. Instead of acknowledging that they screwed up, this company has made every attempt to deny and distract, but I for one am leaving, and I hope their soulless money grabbing adventure fails miserably. Try TrustRoots or BeWelcome, or literally anything else, because this app is garbage.
Best travel app ever
by Huntman Jake on 2020/02/12 15:41
This is a wonderful app that has connected me to numerous similarly-minded travelers across the world. Really one of the only things in life that doesn’t seem to revolve around money. It’s just experience—people engaging with one another over their passions for travel and human connection. It allows travelers to see the world through the locals’ eyes. It fosters the formation of global friendships and unforgettable experiences. I have used this app in my home country and abroad and will never consider hotels to be my first housing option again.
Incredible app for traveling like a local
by ateverwhay on 2018/11/12 15:59
I LOVE couchsurfing. It’s truly the best way to travel if you want to see the world like a local and make friends. Especially perfect for students and budget travelers. I’ve loved getting to know my hosts, see their favorite spots in their cities, and get small glimpses of the ways other people live. The app is great and easy to use, and I love that you can choose or start a “hangout” to find activities or people nearby. My only complaint is it doesn’t give access to “groups” from the app. I would like to be able to access to group pages so I can see what others have posted or info on group pages. Besides that, great app and an amazing resource for travelers.
Poorly put together app & service
by ProdigalSon08 on 2021/03/10 23:57
I’ve used Couchsurfing for years. The app has always left something to be desired (there are unfixed bugs that have been around since 2018). I’ve had “verified” status because I host often. However, there’s been a pandemic for a year so I obviously haven’t hosted since the last week of February 2020. As soon as February 2021 hit, I could not login. Or rather, when I logged in all that I could see & interact with was a screen saying that I needed to pay a monthly or yearly fee. Couldn’t access my messages, my profile, or anything else on the app. If that wasn’t hostile enough, when I then paid their ransomware fee, I was then greeted by ads. Ads. What? Didn’t even know the app had ads because in my 4+ years of using it I’d never seen not a one. Apparently a free verified user can go ad-free, but a *paid* user still sees ads?! And not just little banners at the bottom or top of the screen either. They’re everywhere. So much so that it breaks the UI of the app wherever they appear (which, again, is everywhere). This is a poorly-coded sorry excuse for an app that is excessively user-hostile and hasn’t been updated significantly in years. It isn’t worth your money.
Exploring the right way
by Samar khalife on 2018/06/12 11:45
I am personally a person who dread’s the cliché travel experience and this is where Couchsurfing comes to the rescue! If you want to discover a country’s gems, it’s more satisfying to look from a local’s eye. Not only do you find out about the country’s secrets but you also get to enjoy the lifestyle of any country’s population. The purpose of this app is a win-win for hosts and for surfers if not for the whole global society. The only Remark I have to give is the technical issues I faced while dealing with the app. Other than that I applaud the creators of this app for giving people a way to scope the world without the pain of spending loads of money and seeing the bare minimum.
CS is Perfect, but Groups/Events can be better
by Dom Aleksandr on 2020/05/15 23:10
I’ve always enjoyed using Couchsurfing, the experiences with others around the world have been phenomenal. Overall, the system for setting up and reviewing couchsurfs is solid and I have nothing to add. I had an issue a few years ago purchasing verification, but it not applying, so I purchased directly from the site in hopes to fix it, which caused a bunch of customer support issues that didn’t get resolved, but years later I purchased it again and had no issues. I would like to say that CS is aiming to lower verification prices, and I hope they don’t lower it too much, it would be a shame to lower the barrier for entry, which can cause logistical from for those less committed to following through with a hosting. I recommend some kind of badging system to encourage people to use the group and event features more. Anything to make the community more tight-knit and active will help grow the community organically.
After 10 years holding my account hostage
by jenn h. s. on 2020/05/16 14:53
They are blaming covid-19 for their bad business decisions since making couch surfing for profit, they now suddenly locked me out of my 10+ year account unless I pay to support them. Couchsurfing are already making money because people like me open my home to travelers for free! What should I them pay for exactly? You didn’t listen to us when we complained about the beautiful community you destroyed. Taking away the community aspect out of the couchsurfing community, no more groups, or city events, you enforced limits of how many messages can be sent, spammed us with ads and exposed the community to people just wanting a free place crash to instead of true travelers.. I will not support this kind of greedy attitude.
Not worth the money currently
by Tiff_sci on 2020/08/02 23:48
When the app was free it was great in terms of use. I never couchsurfed but I met many great people are kind the word using the meet ups and events. Now that you have to pay, it’s not worth it. The app has a TON OF BUGS. It constantly lagged and collapsed. I had problems with viewing messages and not receiving notifications until a day later. The app has so much potential and if I knew the team was working on solving the issues and improving the app, then I would consider paying once I’m able to travel again. I’ve brought these issues up before and at least a few months ago they were still big problems and have been for years.
Amazing concept !!
by NehaGupta on 2018/05/30 20:31
I love what the CS community stands for. The app is great too. I have been seeing some issues with the app and the web browser. For the web browser: for some reason I cannot search for other travelers on the web. It’s gives me an error msg and goes to a blank page. But the functionality works fine from the mobile app. And another issue I have seeing is with the phone # verification. I paid to be verified, but the phone verification functionality doesn’t seem to work. I have tried giving my number using different browser/app but don’t seem to receive the sms back.
Strong app for mobile people
by kickalicous on 2017/08/25 11:24
The platform lends itself to being mixed between desktop and mobile usage so it's great that the dual functionality works out. I like to send out my mass requests/write feedback on the desktop and do everything else on the mobile app so it's a very convenient split! There are a couple of features that seem unique to the mobile app which seems like poor cross-platform UX design (i.e. availability calendar) but aside from that, the app works very well and provides access to the most necessary information.
The Couchsurfing community is the best! But....
by DeviantTraveler on 2018/07/19 06:43
The app leaves a lot to be desired. Aside from the navigation being less than intuitive, services like verify you number returns a text over 2 hours later to my phone. I have to verify through the web interface. The ID scanner is completely non functional. But I am also aware that in the spirit of this community most of the development is probably donated. So I would just like to point out the critical verification services that should be looked into to better assist members, and should you need an experience audit or review I would be most willing to donate my time.
IMPO$$IBLE TO CANCEL
by modernHR on 2021/07/14 21:29
ZERO CUSTOMER SERVICE I’ve been direct drafted $2.99 per month for over a year and they won’t stop, won’t cancel, after being contacted half a dozen times. I’ve provided bank statements and a note from my bank for them to quit. Can’t cancel on the app because it never let me create an account and says I can’t create one without, you guessed it, payment info! The first person I reached replied once then never again. I’ve reached out half a dozen times. Can’t rate functionality, never been able to use it! My only option to stop the monthly charge is to cancel my bank account. So sad, I consistently saw and heard it was great, safe and easy for years up UNTIL they started charging. DO BETTER couchsurfing, the community needs this to work!
Worst Costumer Service
by yoursafetyisassured on 2021/06/16 22:43
I paid $60 for an app I never used to get verified. You still have to pay $1.99 a month to use the app but, I mistakenly thought the $60 would cover an app that used to be free. I emailed about my confusion (since they do not have a phone number) and asked if I could possibly get a refund of the verification fee that is optional so I could use it to pay the mandatory $1.99 monthly fee. I got a generic response back explaining the difference between the two while my refund request went unanswered. I emailed again only to never receive a response. I don’t like that I can give money to a company I can’t even contact via the phone and I can’t get a response on the one form of contact they offer. Just use AirBnb.
Perfect Travel App!
by Rankinhd on 2019/08/09 16:05
I stopped using Airbnb after learning about this app! There are so many pros I’ve come across with this app: You get to meet some amazing people, you get a place to stay for free (and hotels are one of the biggest expenditures while traveling), & you get a “hangout” option on the app to meet up with locals so they can show you around. I wish I could say I use this a frequently as I would like, but the dozens of times I have (both as a traveler & as a host), it’s been nothing short of a life-saver for my wallet & an opportunity to meet a diverse group of people.
Incredible way of experiencing the world
by Audioxnant on 2018/08/16 04:05
With Couchsurfing you are never far from a friendly face or someone who will welcome you into their home. The human race becomes your family and the world your playground. The couch surfing app has been really great, I’ve been able to effortlessly connect with people while traveling abroad. Thank you so much for creating such an awesome online space that enables people to connect in the real world. My time here has strengthened my faith in humanity outside of structured belief systems and allowed me to experience the freedom that is global community.
It’s not worth “donating” to this organization that’s not a non-profit.
by Ijustwantfood12 on 2021/05/30 03:17
I’ve been a longtime user of Couchsurfing. I’ve loved hosting tons of people and surfing as well. I’ve really enjoyed the community and have over 50 references. However...I’ve got to say I’m pretty frustrated with being asked to “donate” again this year. I budged last year during Covid and paid the yearly membership. Now it seems like this is continuing with no warning. Also this organization is not a non-profit. It’s also extremely frustrating that if you block someone, they can still view your profile photo and location. That doesn’t seem very private or safe at all. I will no longer be using this site anymore, which is a huge bummer.
The app is good, the community is GREAT!
by StarFuzz3 on 2017/08/20 07:47
I have been a member of CS since 2008 (way back before the apps were really a thing) and I can't begin to explain what a wonderful idea this online community is or the impact it's had. It has lead to some of the best experiences I've had and those were just hosting travelers not even traveling myself. The app makes it so much easier to keep up with couch requests and to make sure that you can efficiently respond to them all. Now that I have access to the app I will be much more active in the community.
App is glitchy, and they just demanded more money
by Lovejoypeace77 on 2021/03/14 20:09
My yearly renewal $payment just went through literally a week ago and I log on today to respond to a Couchsurfing request and they won’t even let me in to my account unless I immediately pay MORE money. I don’t use the app because it’s glitchy and I couldn’t see messages, so I use the website. This Couchsurfing app is on the way out. They sold out to corporate greed and ignored the members and people wanting to help make them great. If you want to know what happened, there’s this great article on “bootsnall “. Lost Roots: The Failure of For-Profit Couchsurfing. I will most likely be deactivating my account as soon as I am enabled to sign back in. I have been a member for probably six years.
CS has saved my life
by beverlydriveconformist on 2020/03/10 16:01
in so many ways. Thank you to everyone that’s a part of this community- can’t wait to meet you all sometime, somewhere. Obviously this app is amazing, aesthetically pleasing, easy to use, not obnoxious, very intuitive, etc etc. Somehow magically manages to send my requests even when we’re in the middle of nowhere. I’d have missed out on the majority of the beautiful experiences I’ve had around the world if not for CS. Proves the goodness of humanity again and again.
I love Couchsurfing! The app could improve
by Lea Ze on 2019/05/29 06:46
I love the concept of Couchsurfing but the app could have some more options like making it easier to creat groups and trip and comment, pm more easily. Also the message section has some issues with sending texts two times or not deleting the text from the text box after it’s sent. Also, it could be easier viewing the profile pictures and not getting kicked out all the time. But still a great app that would be even more awesome with some added functions.
Annual payment!
by Handelika on 2020/05/17 16:26
When i woke up, i saw an email says if you want to use app, you have to pay montly pr annual payment. I use this platform from 2008 until now and i have really good friends from here. But i am saying goodbye for a while i hope. I understood the hard times but the application is used for travels, meeting and events... When we have to stay at home, why i have to pay something for I don't use. And also this application is mostly use time to time not always. Donations have to be people's choice... So this makes no sense! and i am going to delete until that changes. I hope everything will be ok soon for you too!
Not Perfect But...
by mintyla8 on 2020/09/10 03:33
The app crashes and is slow from time to time. I haven’t experienced any paywall issues or having to pay for anything since I’m completely verified and use this app daily. It’s become apart of my life for the last four years. I have best friends forever thanks to this app. Can’t write and say enough good things Couchsurfing has done for me life. Thank you so much. Please listen to your users and keep this site running forever!
What a special community!
by jchipps86 on 2020/06/11 22:14
This is the type of world I want to live in. One where people share things like friendship, experiences, culture, love, and their homes! The trust and friendliness that this community embodies is truly inspirational. I’ve only “couchsurfed” 4 nights so far, but all of the experiences have been memorable and worth sharing. I got to experience Turkish tea and music, drink beer at a karaoke bar with someone 3 times my age, stay in Las Vegas with cool people, and share fun life moments. Carry on, Couchsurfing!
This App allowed me go to Australia!
by R. Alfonso Nin on 2021/11/03 15:49
I used this app the first time in 2015 to find a friendly place to stay on my first trip down under. I was scared on traveling so far away. In this CS app, I found community and yes, free place to stay. This helped me stay safely, lower cost if my trip and since then, i am paying it forward by hosting others and making new friends all over the world. I even contribute now monthly to support this app and this CS community.
Respectful world
by Eagle mind on 2019/02/13 20:21
Personally i use this app since 11 years now and i love it so much even sometimes we host people and we do our best to build this community to make it strong but in the end they don't let me a review or just a simple thank you on my wall i just lose thousands of reviews cause of bad mentalites of humans so please from this seat i ask the couchsurfing direction to make a test for all users to discover who really deserve to stay and wanna save the smile of the others
Photo upload problem
by Gusia86 on 2018/08/08 21:04
The only reason I am giving this app 4 instead of 5 stars is because I am trying to upload photos of the rooms I am offering to the guests and it’s either loading FOREVER (but never posting it ) or simply not uploading at all ! I even deleted some of my personal profile pictures , as I thought space was an issue , but that DID NOT help at all !! It would be great for you guys to fix that problem so I can post more photos and let couch surfers see what I have to offer as far as room .
Stay away! Scam to get your money! No longer operating properly!
by bdjrnfnfnfj on 2021/10/27 17:54
Couch Surfing (CS) has gone completely downhill, everyone is abandoning it and with good reason! I recently got locked out of my account (I’m a paying user, but no longer will) for sending a link to a CS event to another CS user, using the CS app. After contacting them to unlock my account, I still haven’t heard anything back from them after almost 15 days (and counting!) My suggestion is to join the WhatsApp groups that used to be for CouchSurfing, but are now filled with ex-CS’ers. These are much better, and don’t have weird policies (you can actually chat with people, not like in the CS app), even if you have paid.
Awesome
by Thomydoljoop on 2018/12/24 13:07
Great platform to give you a relaxed mind when traveling to some unknown places. The issue remains that people join here in search of other things other than truly wanting to help. I have hosted a few people but majority of the guy were irresponsible gays. I mean I could host you even those I’m not gay and you should respect me for that but yet they end up messing up your mind that you decide to throw them out. Certain rules should be put in place and verifications done for safety.
Bugs
by John Swiss on 2019/09/26 06:35
CouchSurfing and its community is what the World needs more of!! I started 10 years ago and it changed my life. Now about the app: The good: The app keeps getting better. Features are really useful. I love that you can read the communication history after joining a Hangout chat. The bad: Bugs with notifications, I get notified sometimes hours after messages are sent. The messaging in Hangouts feature is quite slow, people quickly move to WhatsApp.
Amazing Experience
by JlayneDC on 2019/03/08 19:43
I decided to give this app a try, and boy was I surprised. Traveled to New England for about a week, and staying at hotels would have been expansive, plus it was my first ever trip to several cities. I managed to find a host in each location I stayed and others requested to host me that I couldn’t even accept! Each host was gracious and knowledgeable about the area, which further enhanced the experience. I really love this app and plan to use it more in the future!
Amazing service; well-made app
by enlightenedlistener on 2021/05/23 20:38
I just got back on CS after a few years, and continue to love the service, and also love how well the app is made. No real issues or glitches. It has a lot of features and depth, which can sometimes lead to a lot of technical issues or a bad UI, but it somehow manages to blend it all into a pretty great user experience while keeping the focus on what the app is made for: hosting or surfing. Thanks CS!
Much room for improvement, but generally works well
by agnimai on 2019/10/10 02:09
Inbox sometimes doesn’t load even though I get lots of notifications saying I’m receiving messages and offers to be hosted. You can’t request or be offered to get hosted if you cancel due to schedule conflicts. You can’t edit the dates during which you’d like to be hosted/when they can host you once a request/offer has been created. Also agree that the ranking system is quite dystopian feeling. Also wish there could be some sort of security measure in place for avoiding massive amounts of friend requests from people who haven’t even messaged or offered to host you. As a woman I get massive amounts of random requests from people from whom it seems have zero intentions beyond flirting with me and it’s a bit frustrating.
Great idea, poor execution
by pidus101 on 2019/10/12 13:48
This app is great for organizing events and allowing ppl the ability to see what's happening. However, that's where it stops. If anyone sends you a msg to your inbox or makes a comment in an event you're attending the app does not deliver that notification to your phone until 2-3 days later. So essentially you have to keep the app open 100% of the time and manually refresh just to see any new messages...that's IF the message actually posts immediately. Don't count on the app for reliability. I'm getting notifications on my phone TODAY about comments posted to an event I was attending 2 DAYS AGO and the event is over now.
The app in China is slow
by pascocap2002 on 2017/11/11 18:55
This so a great app and works well everywhere I have traveled except for in mainland China. I cannot upload pictures via the app while in mainland China and this is a flaw. It seems when i try to give feedback via the app, it’s loads google docs and that’s blocked in mainland China so this function is useless. Would you be able to modify these things to not use google so that in China, people can access more functions? This is a wonderful app and the nearby feature is fantastic. It’s easy to create events and trips and it’s easy to navigate the app but once the issues with google are addressed, I will change my star ratings to something more appropriate.
The beginning of the end of CouchSurfing
by Nate_123J on 2021/01/31 20:49
I was so appalled to log into my account after a while (COVID restrictions are now slowly lifting) to start and plan some upcoming trips. I was unable to even view my account without paying a mandatory fee! This app was incredible because of its uniqueness in pairing travelers and hosts for FREE. The whole point of couch surfing was to meet people and hosts in incredible places for free. I can’t host people now without paying a fee as well! That was their entire market, people who wanted to travel for FREE. They've just pulled out the platform beneath them. Worst business decision ever. The community is in an uproar about this.
Rating Trends
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