Screenshots
Search Visibility
App name
FreePrints – Photos Delivered
Description
Print photos quickly, easily and for FREE with the world’s #1 photo printing app! No subscriptions. No commitments.™ Just free prints! Ordering your free prints couldn’t be easier. Just open the app and select the photos you want to print from your Camera Roll, Photostream, Facebook, Instagram and more. Then choose your quantities and you’re done! Your free prints will arrive on your doorstep in just days – and all you pay is a small shipping charge. Order up to 85 FREE 4x6 photo prints a month right from your iPhone or iPad. That's 1,000 FREE prints a year! And order other sizes for next to nothing. We print your photos on your choice of deluxe glossy or premium matte photo paper. And we never compromise when it comes to quality. At FreePrints™ we only use Fujifilm photo paper for the best prints possible. We promise vivid color reproduction, brilliant whites, fade-free images and the assurance that every photo ordered will be printed to the highest quality standards. There are no subscriptions and no commitments of any kind. And with standard shipping and handling charges starting at just $1.99 (and never more than $9.99, regardless of order size), you simply can’t go wrong. What do I get for free? • Up to 85 4x6 prints per month – 1,000 per year • Limit 1 print per photo What do I pay for? • Additional 4x6 photo prints • Enlargements (We offer 5x5, 5x7, 8x10, 11x14, 12x18, 16x20 and 20x30) • Shipping and handling – Standard shipping starts at just $1.99 and never goes above $9.99, no matter how many prints you order Why is FreePrints so popular? • It’s the fastest, easiest and most affordable way to print photos from your iPhone or iPad • Choice of deluxe glossy or premium matte photo paper • Easily print photos from Facebook, Instagram, Dropbox, Google Drive and Microsoft OneDrive • Print photos and get them delivered to your door in just a few days! • FreePrints is the world’s most trusted and best rated photo printing app At FreePrints, we know how important it is to preserve life’s special moments. Having physical photos of your favorite memories means so much more than having them stuck on your phone. Discover the world’s #1 photo printing app with hundreds of thousands of 5 star reviews worldwide! What happens to my photos after you print them? We store your photos, in accordance with our terms of use, so that you can use them for other orders in the future if you wish, using FreePrints or our other apps. Your photos are always your photos; only you will have access to them. And we use best-of-breed security solutions to ensure that your photos are always protected. More specifics are available in our Terms of Use and Privacy Policy. About FreePrints: In a mobile world, all of our most important photos live on our phones and tablets, and yet there was never an easy way to get them printed. After one too many fights with USB sticks, photo kiosks and unreliable websites, we set out to solve this problem: Enter FreePrints. With just a few taps, you can select your favorite photos and have them headed straight to your mailbox. And best of all: It’s free! Millions of customers and countless stories later, we are honored to have touched so many lives. From our humble beginnings as a photo lab in Midland, Texas, we’ve grown FreePrints into the top-ranked photo printing app in the world. And we’re just getting started! If you like FreePrints, you’ll love our other apps: FreePrints Photobooks™ gives you a free photo book every month and FreePrints Photo Tiles™, free wall décor every month – all for just a nominal delivery charge, with no subscriptions or commitments. Copyright © 2012-2020 PlanetArt, LLC. All rights reserved. FreePrints and the FreePrints logo are trademarks or registered trademarks of PlanetArt, LLC.
trash tbh
by jaidab<3 on 2021/01/18 02:48
it’s been a week and i never received my order ??
Didn’t even receive my photos
by Zeeblez on 2021/01/18 01:51
This app seemed too good to be true. I went ahead and redeemed 34 of the 85 free prints just so I can fill up my wall in my room. I was promised that they would arrive by the 13th and it is now the 17th. I paid for shipping and I was really looking forward to receiving these pictures. I tried to reach out through the app but it keeps saying to allow until Saturday for the photos to arrive and it’s soon going to be Tuesday.
Shipping
by lucc92 on 2021/01/18 00:38
Shipping process is terrible it has been 18 days since am waiting for my pictures and they still can’t tell me where they are
Love it; Great prices
by Robert Kraner. on 2021/01/17 22:27
i love this app to print pictures taken on my phone and the prices are great. i’ve used it many times and will keep doing so
give me my money
by cinaria on 2021/01/17 21:19
my pictures were supposed to be here January 9 and it’s January 17
Eh
by mcknight429 on 2021/01/17 20:47
This app was great till they started to not send my pictures I’ve been waiting for this pack for over 2 months now and I’m getting fed up with it
Poor customer service
by mad mom02 on 2021/01/17 17:40
I received my order late and when I did my package was sliced open diagonally and pictures was destroyed. Have emailed several times to get this issue fixed or get my money refunded and they yet to reply back it has been two weeks.have ordered from them before with no problems getting them to respond back when there was an issue of not getting my pictures I won’t be using them again
Free book
by danvannoy on 2021/01/17 17:31
I was so excited to do my book. The total was $15 something and then when I checked out it was $29. 😡. I really wanted this book and I had to cancel it. Waiting for a refund because they took the money out instantly.
Photobooks
by Theta130 on 2021/01/17 16:54
Pics were cut off and/or in half. Not a recommended item
Prints not arrived as expected
by wv57 on 2021/01/17 13:40
Ordered prints 2 months ago. Still waiting. Contacted company several times. Was told it was the US Postal service fault. After the fourth time, they reordered the photos. Still waiting on those. On the reorder however, they are not the photos I requested, they are photos from a previous order back several months ago, and there are 5 less photos in the order. This will be the last time I use this service. Walgreens and Walmart are down the road from home. They will get my photo business. Ridiculous!
Prints never arrive!
by Cperko on 2021/01/17 13:29
They can promise 1000 prints free amount and it wouldn’t matter because you never get them. They have no way of knowing where your prints are. I ordered prints and who knows whose hands they’re in now or what they’ll be used for. Response from Free Prints is keep waiting. Not a very reliable company to say the least. I would have rated them -5 if that was an option.
Never received my photos
by Wvrebelmomof3 on 2021/01/17 12:42
My daughter and I both ordered our pics on the same she received hers I have not. Said I was to receive them on Jan 9th here it is the 17th and no pics. When I hit contact someone, where’s my pics, it tells me to wait for Sunday which I have waited now 2 Sundays and no pics. Doubt I will order anymore.
Not so happy
by fatboy mommy on 2021/01/17 10:30
I’ve been waiting since the December 31st for my pictures I know covid is around but my package has been in the same place and all customer service wants to do is say give it a few more days it’s the 17th I have had 3 delivery dates and nothing
STAY AWAY
by ******* ******** ***** on 2021/01/17 05:10
do not use this. my pictures NEVER came and i will be looking to get a refund. the deliver date STILL says the 13th which is almost a week ago.
takes too long
by tigerlover1999 on 2021/01/17 00:42
If you don’t care when your pictures arrive or don’t have a deadline, then the app is probably fine. However, I ordered my pictures 16 days ago and they have still not arrived even though it says pictures ship during 6-9 days. The app is telling me the pictures should be delivered by today, but my mail has come and they aren’t there. Who knows if I’ll ever get them? I needed the pictures yesterday, so I ended up needing to go buy them somewhere else. I wish I could have cancelled my order. Ultimately, don’t order from this app if you actually need the products by a specific date, because I doubt it will come by the date you need it.
Fast shipping excellent photos
by caroline_mcott on 2021/01/17 00:32
I love them
DONT come on time
by Queen Lay💕 on 2021/01/17 00:12
I order free prints and only 1 came
Best App Ever
by my name is TONY!!88 on 2021/01/16 23:53
I love this app! It’s awesome for getting photos printed. It’s way cheaper than Walmart and it gives you all kinds of other deals. I only ever had an issue with one of my orders because it came in late and they sent me more photos free of charge.
Never got my order
by fang273849 on 2021/01/16 21:53
I never got my order/ it says they can’t be reprinted and I can’t get ahold of anyone to help!!!!
Wanted to like this app
by MrsBnSC on 2021/01/16 21:02
I came across this app &amp; got excited about giving it a try. So, I downloaded it &amp; when I opened it, a got an awesome pop-up saying that I could get 10 free prints plus free shipping for a limited time. I think it was for 24 hours. Needless to say, I jumped right on it! I picked out 10 pictures and proceeded to check out. To my surprise, that promotion no longer applied! I still would receive the 10 free prints, but the free shipping had disappeared. I spent a lot of time on this only to be disappointed and feeling as though I was tricked into ordering. The shipping wasn’t costly, it was just the principle of the matter. I closed the app And probably won’t ever use again. Too bad, I would’ve been a great customer.
Upset
by hadaysha on 2021/01/16 19:29
I never received my prints!
wonderful!
by kennedyalysse. on 2021/01/16 18:47
My prints came today and i was astonished. they were all in good shape and the quality was top tier. The packaging may need a small change in detail, but on the other hand what was in the inside turned out great! I ordered 106 prints, and got 84 of them for free! Most definitely recommend FreePrints.
awesome!
by Castro0256 on 2021/01/16 17:39
i paid like 4$ for shipping and got 50 of my photos printed, received it by the estimated shipping date and the photos have a gloss finish and look good. i made a photo string collage and it costed me a total of 6$ with the help of free prints and the dollar tree. p.s don’t buy their expensive stuff just DIY ur own, pay the shipping for ur free prints and get supplies from the dollar tree it’s easy.
Slow!!!!
by Dermi Bird on 2021/01/16 17:29
It has been nearly two weeks and I have not received my prints!!! They keep saying give it til Saturday and it has come twice! Not sure I will use again!
Didn’t receive my photo prints
by jesussalberto on 2021/01/16 17:21
I was supposed to receive my photo prints 2 days ago and I haven’t receive anything. Not even an email stating what happened very disappointed in this app.
Missing photos
by 88D!or on 2021/01/16 16:51
I use this app all the time however I was supposed to receive my photos almost a week ago and still nothing! I keep trying to use the contact us option on the app and it’s basically saying that it can not help me at the moment! This app’s customer service is terrible. How do I get my prints or my money back?
Late orders
by addy radtke on 2021/01/16 16:39
I ordered 103 pictures to make a picture wall. My pictures were supposed to come January 13th, it’s now January 16th. Where are my pictures?
😕
by sahiryn on 2021/01/16 14:11
I would like to track my photos and if they arrived you to notify me they arrived.
My pictures
by bristinsma on 2021/01/16 12:00
They were absolutely horrible I’m sorry to say they came out halfway printed I had to cut a lot of them down because there was black blocks through a lot of my pictures I was very unsatisfied
Thank You So Much FreePrints!
by PYT Shana on 2021/01/16 06:47
I just want to say that you are the best🤩 I love love looovvvveeee my pictures very much. They came in nice cute packaging, very nice pricing for great quality pictures. I could even see myself through the pictures. Thank you very much. Highly recommend you guys! Will definitely share and order more from you guys. I’ve also, shared on my tik tok . Thank you.
Smh
by meer22nia on 2021/01/16 04:29
Never received pictures
Need to make videos CD’S
by lorena v herrera p on 2021/01/16 03:37
I need to make a videos of my pictures
SAD.
by Janie 🔥 on 2021/01/15 23:26
I ordered a picture of my boyfriend &amp; I got Valentine’s Day &amp; received the wrong size picture with a picture of a stranger in it. Free gifts didn’t send my order &amp; would not contact me whatsoever.
review
by baby j123 on 2021/01/15 22:59
it haven’t shown me the location of my pictures in 4 days ..
Bad
by salemmoon253 on 2021/01/15 19:58
I recently got my photo and all of my you are able to see the pixels and it’s blurry...I’m really disappointed. My own drawings are blurry and my landscape photos as well...I’m sorry to say this but I don’t think that I’ll be ordering from free prints again
Pillows I had made
by conter5861 on 2021/01/15 19:37
I have wrote to you all about 5 times . These pillows were supposed to be Christmas presents for some very special people. The young lady in the picture was my daughter that has since passed away. The baby is my other daughters second daughter. Who now has a baby of her own. These pillows were a memorial of this day. I’ve cried over these , there was ink marks everywhere, i was never so disappointed.
Contact number
by fatifaraz on 2021/01/15 19:16
What is the contact number of Free prints?? Do they really expect their customers to only email them when they have a problem?? Is this really a reliable company if they dont even bother to provide a contact number??
Ordered and paid for 11*14 and got 4*6
by monika verma on 2021/01/15 18:24
As the title says I paid for multiple 11*14 photos and only got 4*6. Left multiple messages and never heard from free print and NO REFUND Moving to some other company!!
Recommendation Fail
by Bonez4 on 2021/01/15 18:21
I am disappointed that I recommended this app to my future daughter-in-law. Her first order and she never received her pictures! She has no pics and she is out the money she paid for them. She is a struggling college student. She has tried to resolve the issue with no luck.
Took to long to get pictures
by kdog109 on 2021/01/15 17:55
I ordered my photos and waited a month and never got them. Free prints then proceeded to say they couldn’t reprint them and lost them in the mail. I paid $7 for nothing and never got my pictures. Very frustrating.
Lil mommy 2
by lil mommy 2 on 2021/01/15 16:35
Never received my two bags of pictures yet. Yeah I’ve been sending the same picture twice
Order
by fustrated10 on 2021/01/15 14:48
Is there a phone # that one can call to actually talk to a person? I send e-mails and my questions are answered with excuses and to never be heard from again. I love my photo quality from here but if the Customer Service is not there, I will go elsewhere.
Missing my shipment
by Sugarshane1984 on 2021/01/15 10:56
I ordered photos weeks ago... they still have not arrived. The app refuses to allow me to cancel so I can reorder and I am not paying twice. Usually the app is better than this 🙄
Way too long
by OC Turk on 2021/01/15 05:10
It takes close to 3 weeks to get your photos. Thanks but no thanks. Even paying is too much for this worthless company!
Good
by h de shakns on 2021/01/15 04:38
My pictures were amazing, I loved the quality and colors. I’m looking forward to make some more purchases. I’m waiting for my personalized mug.
Family reunion
by msannmac on 2021/01/15 02:09
My pictures turned out better than I thought it was! I&#39;m so thankful that for the quality of the pictures! They were excellent so I shared your website with my entire family!
Love it
by damyiaL on 2021/01/15 01:12
Pictures came out beautiful and fast ❤️
Amazing
by juajxj jxhchhdhdjd on 2021/01/15 00:01
They came perfectly also great costumer service I would recommend
Wouldn’t recommend
by JaydnP on 2021/01/14 21:41
I ordered my photos two weeks ago and it showed they were supposed to arrive on the 12th and 13th, then got pushed back to the 18th, and now it shows the 19th. It doesn’t give you the option to contact them about a problem.
Didn’t get my order
by i need to win on 2021/01/14 20:57
They said they shipped it and still have not received it They have no problem taking my payment I’ve sent them messages and no reply back Won’t be ordering from them again
Horrible!
by jgddhdcvyvnfg on 2021/01/14 20:03
Zero stars if I could. Ordered 52 simple photo prints on December 29th. Shipment of prints were to arrive January 7th as stated on my order form. This date constantly changed to further out. It’s now January 14th and the order is nowhere to be found yet they took my money. According to UPS The tracking number given by FreePrints does not even exist. I contacted the company many times and have received delayed responses from multiple customer service representatives with conflicting information. One response even sent me an email stating the photos were sent to an address in a different state. There&#39;s no contact phone number and no resolution at this time. Waste of time and money. Btw free prints makes money by the shipping fee and doesn’t actually send the photos.
Don’t order
by Merci Q on 2021/01/14 18:07
It seems that my orders never come in when they should, I find it ridiculous that I need to reach out every time and then they have to reprint my order. Not worth even the shipping. Don’t order from this company. Waste of time.
Photos
by Bertagurl52 on 2021/01/14 15:30
Service is great but I’ve noticed they are using cheaper paper to print out pictures on but still charge the same rate🤔
Prints
by Watkinsharley18 on 2021/01/14 13:33
My prints still haven’t came where are they
Love my prints
by Danee! on 2021/01/14 10:36
Absolutely love my prints!! It took awhile for them to arrive but when they finally did I was extremely impressed! I will be ordering again!
Angry
by sad and crushed on 2021/01/14 10:24
I have ordered lots of photos through you guy and never a problem! I lost my grandson and I am trying to print all his pictures and now you guys can’t find them and I can’t get my money back or even speak to a human!!
Mal servicio
by por tonta on 2021/01/13 23:15
Pésimo servicio
My last order
by sandy grandma on 2021/01/13 22:21
I still haven’t received my 8x10
disappointed rn.
by Sjammya on 2021/01/13 21:25
Hello. I have not gotten my 226 prints. I’ve ordered it on December 31,2020 and it’s January 13,2021. I have spent 24 dollars on them, just for the app to tell me wait til Tuesday and Tuesday rolls around and they aren’t here. If this is how the app is going to continue to be, then I would just use a another app. I really want my prints and if I don’t receive them, I want a full refund.
No photos
by Touchdbyhaze on 2021/01/13 19:33
It’s been over 2 months since I’ve placed an order and I haven’t received NOTHING.
Beautiful photos
by Bootsiesgirl on 2021/01/13 19:31
Photos are printed on heavy paper and are clear and vivid. The colors are beautiful. Possibly the best quality pictures of their type that I have seen.
Order problem
by joleebro on 2021/01/13 19:18
I ordered pics Nov. 30... didn’t arrive after 2 weeks.. supposedly sent out a new order.. was suppose to arrive yesterday...nothing..these were suppose to be gifts..can’t contact customer service.. very disappointed!!! Not sure if you received my e-mail.. after the 3rd failed attempt to get my prints, please give me a refund.. not sure why you can’t fix the problem, but there definitely is a problem and my patience has run out.
Never got pictures
by KAMAS7 on 2021/01/13 17:33
Thursday will be the third time I’ve had to re order my prints !! Super freaking annoyed at this point !!
No pictures
by Babyblue73 on 2021/01/13 16:21
Placed order on December 26th... took my money, still no pictures
Emmalyne Case
by emmLyne case on 2021/01/13 15:10
This is horrible I ordered 50 pictures and they were supposed to get here on Jan 6th I ordered them on Christmas and there still not here and I have emailed them 2 times and they keep telling me wait 7 days but I have already waited 7 days horrible so not recommend this
Free prints
by mierjsh on 2021/01/13 08:55
My picture came really fast and they was so cute
Photos
by ladynGodItrust59 on 2021/01/13 04:38
I been dealing with this company for sum years an I so grateful for their service. Pictures are always beautiful an nice coloring love them. Thank you so much for making my memories beautiful.
My order horrible service
by Lindasoyo on 2021/01/13 00:38
This was my first time ordering from here and last. It says my order will arrive Jan 9, by 9pm. Today is Jan 11, 9:36 pm and i have not received my order. I try to write to customer service and it says wait til Sunday for my order. Horrible customer service and shipping.
Cropping
by BKW210 on 2021/01/13 00:06
Every 85 free per month ends up cut off or cropped somehow..
late but good
by Mmmmmmmmmmmmmmmmmmmm!!!!!!!!! on 2021/01/12 20:58
My prints were supposed to arrive on the 6th and they just arrived on the 12th. Overall good prints theyre glossy and cute i love them!
Not worth it
by XanderGriz on 2021/01/12 20:47
I order some photos and after a week of they should have arrived still nothing and when I go to track my package there’s no information at all like my package never even existed and I’m just disappointed because I feel scammed and I will be trying to get a refund but there customer service doesn’t seem good at all either so overall if your using this app just think twice before wasting your money when they can’t even get mailing the packages correct
ZERO STARS!!!!
by huhhjki on 2021/01/12 17:18
Review update!!!! I received my photos after the bad review ( don’t know if that’s a coincidence or not) but over all happy with them. Great quality. Better then going to the Walmart and getting them printed off. I will try another order. In the near future. I placed an order on December 29,2020 and it says I should get my order on January 8,2020. Still haven’t gotten my order and when I try to hit the option that I haven’t received them it tells me to allow Saturday for the order. Well HELLO today is SUNDAY JANUARY 10,2020. Send my pictures or refund me you scams!!!
Don’t use
by B.gtz.1707! on 2021/01/12 17:10
The quality is trash. I don’t know what they print them on but the pictures themselves feels cheap and flimsy.
Buena calidad
by cj8315 on 2021/01/12 15:07
La calidad de fotos es muy buena
Never arrived
by FernandaNilda on 2021/01/12 13:49
Take care with this app. I ordered my pics December 30 and until now no pictures, no information, no tracking code...almost 15 days for nothing????
Never even got my picture
by noe12234 on 2021/01/12 13:40
Seriously just go to Walmart. I’ve had to reorder my pictures from this place and still haven’t even gotten them. It’s been a month and a half. I ordered Walmart one hour pictures so I could have them for Christmas gifts, and I paid half the price than this company.
Never received my photos
by Rosagigs on 2021/01/12 13:35
The app tells me they shipped and that they should’ve arrived, but UPS says they never even shipped. The app told me to “wait for Sunday” but two sundays have passed and I can’t even contact them through the app. I’m so sad.
Quality dissatisfaction
by Elikdobb on 2021/01/12 12:01
I was very disappointed in the quality of some of these photos. The pictures I chose were all crystal clear (besides 1) and they came in blurry or even cloudy looking. And some of them were turned the wrong way, so part of the picture was cut off. The packaging they shipped the pictures in got roughed up and some of my pictures were damaged. I’m not even interested in getting these fixed. I’ll just find another place to get them printed.
Shipping .
by Ash1234567899 on 2021/01/12 11:58
Horrible shipping and delivery service it’s shouldn’t take 2 weeks to deliver pictures and where is the tracking number??? 0 stars for me!
My Free Prints Feedback
by v.nessaavocody on 2021/01/12 11:04
I’d like to say thanks to free prints for their constant updates and communication with their customers. Both of my orders were successfully delivered and not to mention they arrived way earlier than expected so I fully recommend free prints. The picture quality is so beautiful I just love it. Thank you free prints!
Order
by Tornado3333 on 2021/01/12 03:57
I need to see where my prints are. Ordered on Dec 6 it’s now Dec. 22. Is there a number to call? I am worried not going to get. It is now Jan 11th and still no pics! Have numerous e-mail with date I would get them. The last date was December 8th...This is not acceptable! They charged my credit card in December. I want my money and will order from a different company. Some pics were for Christmas of a friend and her &amp; her dog she not longer has. One was for birthday gift with some one who adopted a dog. One -mail said they were being reprinted. Sad I used free print before and no problems. Wish there was a phone # to call! I paid for pics I want my money... Anyone get anything resolved with this company?
Order not promised on time
by Looney1a on 2021/01/12 03:48
I ordered prints thinking it would arrive at the date indicating but turned out not being true. I needed them for my fathers funeral and now can’t. Will never order from this app again.
Where is my order???
by Pucann on 2021/01/12 03:17
How can we contact you with no contact information???
Free Prints
by ƝƠ ƖƬ ƛԼԼ on 2021/01/12 02:32
I love love love this app and the free pics and other deals!
Happy
by princezz bee on 2021/01/12 02:10
Omg I love my pics fast and great quality thanks free print I will be a customer for life
Good app !!
by Theylovecuteyy on 2021/01/12 01:46
Great app I do consider buying pictures from this app it’s cheap and affordable. But sometimes the delivery due date is off so it won’t arrive the day it’s says but other then that I love this app I order from here like 5 other times you should definitely get this app !!❤️
Great price!!
by kenzie metz on 2021/01/12 01:14
I’ve been a customer since March 2020 they are so inexpensive regardless of how many prints u buy the shipping never goes over 10$ plus u get 85 free a month so all u have to pay is 10$ for shipping for 85 pictures any additional pictures are only 9 cents if u would to go to Walmart ur paying 20$ for like 60 the pictures are clear good quality and u can add either a gloss finish or a matte finish for free there is also a white border option all in all I rate a 10/10😁do recommend if u want cheap good quality pictures.👍🏼
Get this app NOW!
by addie42🐬 on 2021/01/12 00:49
I love this app so much ! It’s literally a life saver and they come so fast it’s crazy! The photos are great quality and never come damaged (at least not so far) but me and all my friends love this app it’s so easy to use and it’s perfect if your like me and love taking pics I’ve order at least 15 times in the last 6 months and I’ve order 85up photos in every order.
Lost my order and not get refunded
by ttttiantian on 2021/01/11 23:38
My order lost and tried to contact them but never get responded
Mug with five photos
by focus8641 on 2021/01/11 19:43
Unacceptable! Cheap black mug , photos barely visible. Why not a light colored mug so the pics can be seen. It was a free gift but cost $9.99 for shipping. I complained to company but no response. Am not sending it back and would like a refund of the shipping costs. Beware of “free gifts “.
Terrible ! I’m not gonna order here again
by vaiksami on 2021/01/11 19:19
Order placed on December 29th It’s January 11 th and i haven’t received my photos. There isn’t a easy access to customer service either.
Pictures
by tee231997 on 2021/01/11 18:37
Got all my pictures in a timely manner and they turned out great!! I love that I still have 85 free prints left for the month. Worth every penny, will be ordering from this site again!!
Teacher
by teacher Young fives on 2021/01/11 17:50
Ordered pics of my class for the Christmas presents they were to make their parents-didn’t get delivered. Told them and they were supposedly resent-supposed to be here Jan. 9 and are still not here. Not happy.
Over a month and still no pictures
by dumdittydumditty13 on 2021/01/11 17:23
I ordered my 85 prints on December 5, 2020 and I still haven’t received my pictures!!! Same thing happened last year, you’d think I’d learn by now. So now they have the money I paid for shipping, AND my photos. Now what do I do? This is so insane and irresponsible.
Unbelievable
by Crasheswhenuploading on 2021/01/11 16:12
I ordered 20 prints and have not received them. The shipping date keeps changing literally EVERY day!! Do not order prints from here! You will not receive them on time! &amp; if I could give this 0 stars I would! Im extremely upset!
Missing prints
by xtumdrhvr Hindis on 2021/01/11 15:27
I’ve been using this app since the summer and have ordered 100s of photos with no problem up until a couple of months ago. At the end of November, I ordered prints so that I can have them before my birthday on December 7. They were supposed to be here by the 8th supposedly but never came. Then I reordered my prints so that I can have some before Christ since they were not coming in time. I waited for weeks and they still didn’t come. I even emailed them and there was just an automated response they send to everyone about how it is busy around the holidays, even though I ordered them before that. Finally I got my prints that I ordered in November but I am still waiting for my reprints. After this situation, I will sadly be finding another app to order my prints from!
Terrible took too long
by fffeyeyhrry on 2021/01/11 13:38
I bought prints last month but they still have never came. Best to use cvs because your prints won’t arrive for 1 month
Poor quality
by CariAdams on 2021/01/11 06:01
Not bright and glossy.
Excelente
by loncheritas on 2021/01/11 05:17
Muy buenas resoluciones
Convenient way to get photos
by JCYDogMom3 on 2018/09/05 00:36
I’ve been using FreePrints for a few years. I don’t always take advantage of the free 85 prints a month, but I should. When I have, the quality is great and I’ve also had larger prints made to be framed. I also use the PhotoBooks app and recently made a book of our beloved family dog after he passed away. It will be a nice way to remember our little dog, Sam. I just recently used the PhotoTiles app and those turned out great too. For people who are concerned about a phone photo not turning out well, the app will give you a warning saying the resolution is not good and the photo may turn out blurry. I have skipped a few pictures to turn into photos. I should just try and print the photo anyway to see how it turns out. I get 85 a month, why not? Customer service is great too. When an order took longer to arrive than expected, they were right on it. It wasn’t the company’s fault. It was an issue between my local UPS and USPS as to when the shipment was transferred and delivered. My order arrived safe &amp; sound after a few extra days. Give this app and the company a try. You’ll be pleasantly surprised!
So Surprising
by Grama Debi on 2018/11/29 19:01
I had seen the commercial on TV several times, which is how I learned of FreePrints. I couldn’t believe a company would offer so many free prints &amp; all I had to pay for was shipping. I finally went to their website to see what this was all about. Sure enough, 85 prints per month, free. So I went ahead and tried this out, with just a few pictures I had already on my phone. I also ordered double prints, so I could give my Mom copies, if they were good enough to share. For a low low price &amp; shipping, under $10, I received my pictures. I was really impressed with the light cardboard envelope they came in. The pictures came out so good. I am on a limited income, so I can’t afford much, but each month now I want to order more of my digital saved pictures. I also ordered the free magnet pictures they offered with my 2nd order. Oh My Gosh!!! They are great also. Now I want to re-do the pictures on my fridge. I also want to get the free tile picture that is offered each month. I’m a picture person, my family is displayed on most of my walls. Try this, you won’t be disappointed.
Great prints, terrible shipping
by mew844 on 2020/08/08 11:38
Great prints, no problem with photos themselves, everything was right. The shipping on the other hand is lacking. Every package arrived after the date estimated, and sometimes several days later. I paid extra for expedited shipping and was happy when I got the updates and it said “arrives on this date” however, none of the photos actually arrived on “the date” I understand shipping isn’t a 100% accurate science, but since I was waiting on the pictures for a project that had to be done by a certain day, I got very nervous when my photos didn’t come on time especially when I paid extra. Now, luckily I gave myself some time so I was able to get my project done in time, but if the site tells you that the prints should be there on a certain day, it should arrive. I would have rather been told it would arrive a couple days later and been surprised they arrived early, a small buffer is never a bad thing. I also didn’t get a tracking number on all my packages, so i couldn’t even track where they were, and be able to see when I might get them. I will still order from this company, and recommend it to people, but I will not trust the ship dates and always give myself at least a week buffer.
Absolutely amazed!
by Carrie3240 on 2018/07/25 15:29
I have ordered from FreePrints for a couple of years now- I order my pictures once every few months just so I have hard copies of them. I ordered larger versions for framing, etc. everything has always come out great. I was messing around in the app when I discovered the section where they list ‘Deals’. I couldn’t believe the awesome items you could order with your own pictures on them... grocery bags, mugs, canvases... everything looked so cool. I didn’t place an order then... but it was one of the first things I thought of this past month when my beloved dog passed away in a tragic accident. I went to FreePrints and ordered a pillow with his picture, and some blown up canvases that I could hang around the house. The quality of the items was exceptional. They did a phenomenal job. I’m sure they didn’t realize when they created these options for prints that they could actually help someone with a broken heart get through a grieving process. Thank you FreePrints. You guys are amazing.
STAY AWAY!
by daniellle17 on 2019/03/02 22:47
I have been ordering photos from this company for over a year now. All of the photos came out good. I loved the photos i had ordered from this company untill recently. The last batch of photos i had ordered were awful. I ordered 163 pictures and they had all turned out blurry and the colors were completely off. I had ordered a few pictures before and reordered them in this last batch because i needed more copies. The last ones sent looked nothing like the original photos or from the previous batch( which came out fine). So I contacted customer service hopeing they could resend my pictures. They emailed me back with a list of reasons to why the pictures came out bad. They had also said they have something set into place to stop this from happening and it is up to the customer to check for red flags before they order so this doesnt happen. Basically blaming me for how they came out. I had told them i ordered some of the same photos from them previously and asked if they could reprint all of the photos for me. They proceeded to email me back with a 5 dollar refund for pictures i paid 20 dollars for saying they could not reprint them because they would turn out the same. They couldnt even offer me a full refund for their mistake. Stick to shutterfly!!!! This company is a joke!!!
Damaged Mom’s Funeral Photo
by KK :>] on 2019/01/20 01:28
I tap one star as it is the only way I can review; otherwise, I would give a ZERO for customer service, photo quality and satisfaction. I ordered 4– 5x7 photos of me with my children who I rarely get to see since they live in different states. It was the ONLY photo taken of us together at my mother’s funeral 2 weeks ago. When I received my photos, one of them had a large orange spot at least the size of a quarter. I asked for replacement of the damaged photo to no avail. Begrudgingly, I had to go back and forth with Amanda H who refunded the total cost of the 5x7’s and told me to reorder the photos! Why? I have been a customer for 6 years and FreePrints cannot send me 1 replacement photo at their cost due to their mistake! These photos were to be framed and sent to my children as a remembrance of my mother’s funeral day. I am totally incensed by Amanda H who thinks she needs to school me on how customer service is only online, and I might add behind the anonymity of someone who obviously has jerked me around with her insensitive responses, arrogant attitude and was probably laughing in her chair as she incrementally increased my frustration over 1 photo, yet very important to me. Beware—your customer loyalty or their mishaps mean nothing to them! Good luck trying to receive fair treatment when they make a mistake.
If I pay for something, I expect to get it...
by JBlop17 on 2019/03/28 15:39
I got this app in hopes of printing a bunch of pictures I had stored on my phone memory. I ordered my pictures, and paid extra money to get RUSH SERVICE, which said it would take 2-5 days. This was perfect timing because I was hoping to make a collage for my mother&#39;s birthday. We reached the 5th day TWO days ago and when I tried to report that my pictures hasn&#39;t arrived yet, I was told I had to wait two days more to even be ABLE to report the pictures as &#34;late&#34;. So, I went in to the app today to say I still haven&#39;t gotten the pictures and suddenly the arrival date had magically changed from the 26th to the 28th. So that means that since I haven&#39;t gotten my pictures today yet, I will still have to wait ANOTHER TWO days to try and say that they are late. I literally paid extra money for this &#34;rush service&#34;. I could&#39;ve saved that extra money and just left it under standard shipping and it wouldn&#39;t have been a problem. But it&#39;s that fact that I paid extra money for a service that this company didn&#39;t go through with that is causing me to be so angry. I would STRONGLY advice you to find an alternative way to print your pictures because this company does not care one bit about the money that you spend as long as they are getting it.
Poor Quality Images - Poor Customer Service
by MommaChelle4 on 2020/08/29 19:43
I have ordered from free prints a half a dozen times and have been somewhat happy. Previously my images have come back decent - not super sharp - but decent. The last order I received all of my pictures came back blurry. All. of. Them. I have actually printed a few of the same exact pictures through Shutterfly and wanted extras to sent to my mom so I ordered the extras through FreePrints. The Shutterfly order was perfectly clear - FreePrints was horribly blurry. When I contacted them they sent a list to me of how to avoid blurry pictures; good lighting, sharp focus, large enough images, etc. blaming the image quality on me and not offering a refund or reprint. I am a professional photographer shooting with a professional camera. I know how to avoid blurry pictures. This was not on my end. I will no longer use FreePrints. **Update** I received a follow up email from the company. They still did not take the responsibility for the poor quality stating that the photos I uploaded came from iOS photo stream from ICloud (which I don’t who use). They DID, however, provide a “one time refund” for the full amount - which is much appreciated. So, I changed my review from 1 to 2 stars.
Best app for photo prints
by SuznSl on 2019/11/24 23:21
It was because of the great reviews that I decided to give this site a try. It was so easy to place my order. My prints were free but I had a small fee for shipping, and that was next to nothing. It informed me of prints that may not to super clear. I ordered anyway &amp; they were slightly blurry (as they were on my phone) but they came out better than I thought. I did receive a couple photos where the tops of my family’s heads were cut off and their feet, but my actual phone pic was nothing close to that, so I wish I had been warned they would come to me that way. Otherwise, I&#39;m very please with this site &amp; have already got many friends to sign up. Super easy to place an order! Oh and the mug I received free, of me and my sisters, is my favorite morning mug. It turned out GREAT! Plan to order more for gifts. One request...I wish I could just browse at items such as holiday cards and background options and mugs and more without having to go through the steps of ordering.
Quality prints and so easy to use the app!
by Jasully5 on 2018/11/23 17:13
I am not sure how I came across this app but I did and I am glad! I receive 85 free prints each month with no obligation to buy anything else for a nominal shipping fee. I receive reminders that my free prints for the month are about to expire. It is a GREAT way to remember to print out the memories you are making in life that often just sit on your phone, computers and in a Cloud somewhere. PRINT the photos, people! The quality of the prints I receive are honestly very impressive and so much better than other sites. Last month I did an order of FreePrints and an order with Shutterfly with the same prints to compare. OMG! The clarity and quality of FreePrints FAR surpasses the ones from Shutterfly and the Shutterfly photos were a lot more expensive! I just received another order with old scanned photos that are over 50 years old and they turned out GREAT! I love the white borders around each photo. Thank you, FreePrints! I am so glad I found you! ❤️
Here's the deets!
by Scarface motha on 2018/05/08 14:22
Update! It had been a while since I ordered. Decided to give OT a try again. The quality of the pics from my phone came out GREAT! I’ve tried Walgreens and quality was horrible. Using the app my pics came out much better than I expected. They did ship in a thin cardboard envelope which I don’t like, but for the quality I will keep ordering. Past review: Ok. So basically you get 85 prints a month for free all you pay is shipping. My first try I ordered all 85 prints and shipping was like $11, which was a bit more than I&#39;d pay at a local drug store. Quality was okay. The problem I have was with the shipping...they shipped all 85 in a paper/thin cardboard package which ripped during shipping! Luckily none were lost and the post office rubber banded them and put them in a plastic bag. If they would fix this shipping problem I would use again for the convenience, but if the shipping container isn&#39;t fixed I&#39;m not going to risk losing any pics and going through a replacement process.
Exceeded my expectations!
by mmueller0603 on 2018/09/30 00:44
This beats Walgreens or Target prints any day! Uploading pictures of my camera roll and even social media sites was so convenient! Although I was slightly disappointed by a $9.99 shipping cost, but I was impressed by how quickly I got my prints! I got expedited shipping for only a dollar more so I got my 124 prints just three days later, couldn’t have asked for any faster or easier ordering and delivery. The advertising seemed deceptive because it says 1000 prints a year but there’s a 85 count cap per month. And I know that my order was quite large but I would’ve appreciated more specific advising. The 4x6 photos’ quality was the same as it appeared on my phone so just be careful that if your picture has poor lighting or resolution- it will show in the print, but all the other prints were beautiful. They were shipped in paper envelopes inside a cardboard box with plenty of air pillows and they were perfectly secured and came right to my door! I never write reviews but I was moved enough to review this service. I’m very pleased.
WOW!!!
by pelverud on 2019/10/02 02:32
I never take the time to review anything in the app store, but FreePrints is so good I had to do it. I ordered 57 4x6 prints the first day I downloaded the app. The app is incredibly easy to use, and has so many options of where you can upload photos from. Great to see support for Google Photos. It made the process of selecting photos so easy. I paid $7 for shipping. I considered this really more as paying for the prints and getting free shipping. It comes to about 12 cents per print. It took EXACTLY 7 days to arrive at my house. In my opinion, this is pretty quick for both printing and shipping. There were multiple emails sent to keep me in the loop on my order. Most importantly, the quality of the prints was amazing. Definitely better quality than many competitors. I got the matte finish. All in all, I will be ordering from FreePrints again next month. I can now trust that my order will arrive promptly and my photo prints will be great quality. Thanks FreePrints team!
Extremely disappointed. I’ve waited a month and no prints.
by sbensais on 2021/01/03 19:26
I have ordered from free prints before and had a good experience. They came with no fuss, and the prints were good quality. My most recent experience has put me off from Free Prints all together. I decided to order a couple prints for a Christmas present for my friend, so I placed my order December 1st. The app said the prints would arrive December 11th. December 11th came, and no prints. I checked with the app in the section that said “I didn’t receive my order” and the app advised me to wait until December 16th. December 16th came, still no prints. I clicked on the Didnt receive my order again and the app said they would reprint them free of charge and they would come by December 23rd. December 23rd comes, still no prints. I check the app, and it says to wait until the weekend. The weekend comes, no prints. I check the app again and it said to wait until Saturday(January 2nd). It is now Sunday(January 3rd) and the prints are still not here. On the app, there is a disclaimer saying that orders may take longer because of the holiday season, but going from 6-9 business days to arrive to A MONTH and no prints is unrealistic. I am extremely disappointed with my experience. Do not order from them.
The best app ever!
by stephxgee_ on 2018/05/02 00:18
I honestly was very nervous about this app it sounded waaaay to good to be true. But after reading a couple reviews (which were a even mix between good service and bad service) I finally gave in and decided to give it a shot. My order came a day early which was awesome but let me tell yall about the quality of these photos!!! I’m very surprised and beyond happy with my pictures I thought some pictures would come out fuzzy or grainy since they were taken from my iPhone/ Instagram...nope they were super clear and sharp! Mind you I ordered 263 photos for only 28 dollars (literally KILLING all other printing service prices) plus I got a free upgrade to have all my pictures to have a matte finish look to them. Absolutely in LOVE with my pictures! I have never written a review before but I had to write one after seeing my pictures...that’s how happy I am with them and this app. Definitely going to continue printing my pictures from FreePrints.
One of my fav apps!
by Celtic dragon53 on 2018/04/12 14:13
At first it was too good to be true. But after my first order I was stunned! Excellent prints for just h cost of shipping! I&#39;m not sure how they do it, but I&#39;ve told all my family and fiends to get he app! I&#39;m not into selfies, but love having pics on hand to show off of my family and items of interest! This app has made my life and phone tons lighter! Now that we can get photo albums for the same deal, we are going to use it rather than a prof photographer for my daughter&#39;s wedding in October! I&#39;ve no clue how the company can afford to print pics for free, but am so glad they are! Now, 2 years into the program (along with the free albums) I’m even more impressed by this service. I’m not Em the great grand mother to a 3 month beautiful baby girl, so I’m constantly snapping pics! They are always perfect quality, amazing price, and always wonderful having a a book a month as she grows! If I could only have one app, this is the one I would choose.
My new favorite app!
by kristy12345 on 2020/06/11 03:27
This is my first time writing a review, but I feel compelled to write one since I’ve had such a good experience with this app! For years I’ve been going to CVS to print photos just to fight with the kiosk, wait around for hours, and be disappointed by half of the prints I got. This app solved everything. I can’t believe it’s free, too! You can print 85 pictures each month for free. I of course paid to have 596 pictures printed the first time around (I had been putting off printing my pictures for so long because I was dreading the CVS ordeal), but it was worth every penny. The pictures arrived at my doorstep within one week of placing the order, and they are perfect! I will definitely be ordering my 85 free prints each month and I can’t wait to explore what else this app can do. If you are looking to print pictures from your phone or social media accounts, I highly recommend that you download this app!
The google photos option when selecting photos
by s l e e p y c a t on 2019/11/10 19:36
When using the regular google photos app, it allows you to narrow down your search for a picture by 1) naming people through the app then searching someone’s name to get only pictures with that person in them 2) similar to searching a person, searching screenshots, videos, dates pictures were taken, etc. So if there’s a way you can make it so you can do these things through the app that would be great! I used this app for my friends birthday present, I got her a photo album filled with pictures of us. (She loved it!) But it was very difficult to do this because I had to, through the google photos app, search her name because I have so many pictures it would take forever to find ones of us. So I then took screenshots of all the photos I wanted and then was able to put them in this app. But doing this is time consuming and reduces the quality of the photo. So if there’s a way you could do this that would be great! Thanks!
Disappointed with quality!
by Cats&Books on 2018/12/24 20:33
It took 3 weeks to receive these prints. You can get prints from Walgreens or CVS in a day or two, for much less than the shipping cost of this app. So many of my prints are horrible quality. Some of them are faded, discolored, or too dark in some areas. And I know it’s not my camera because I’ve gotten some of these same photos printed from Shutterfly with no problem. Some of these prints are also cropped for NO reason. One picture is of me and two other people, but both of them are missing half their faces. And what I’m really annoyed about, is I had to pay extra for square prints on some of the photos because when I uploaded them it said they wouldn’t print right otherwise. Yet they still sent me 4x6 prints of them on top of the square ones. So I paid extra for nothing. I will not be using this app again. Even if it wasn’t for the problems stated above, it’s still cheaper to use a different online service when they offer discounts (which is all the time). I paid 8 dollars for 50 something prints, when I usually pay less than that for 100 from Walgreens or Shutterfly.
Something ain’t right...
by Mr. Mancuso on 2018/09/19 17:51
So, both myself and my wife have used this service and obviously, free sounds amazing. The problem that we both had was that EVERY SINGLE PHOTO that we upload to FreePrints gets some sort of “auto-crop” which basically ruins the picture. They automatically clip all 4 sides of EVERY SINGLE PHOTO for no apparent or logical reason that we can think of. In a nutshell, we pay 7-10$ (shipping) for free prints that are ALWAYS missing sides of the original photo and just don’t look right in picture frames due to the fact that a frame sometimes takes even more of the picture “inside” the frame. What we’ve both been ending up with are cut scalps, half arms, missing feet, partial ears, or simply missing important parts of the background... I gave it 4 stars because you kinda can’t go wrong with free (outside of shipping), but if your going to use this service, make sure your not sending them perfectly cropped photos because they will crop it out even more for absolutely no reason at all that we can logically think of. Personally, I’d rather pay more for the EXACT print of a photo that I upload to them...
My first order/ Updating my review
by Hugs4dmr on 2020/02/19 19:49
UPDATE: After contacting the company regarding my first order being moved to a new shipment date and then not being shipped as stated; they were very quick to respond and keep in contact with me as to my order. My Shipping information was verified and they quickly reprinted my photos and were ready to be shipped out. The next day my 1st order of prints had arrived and I quickly emailed them to cancel the second order. They stated that they couldn’t cancel it but thanked me for notifying them. So I am updating this to 5 stars ! I was to get my prints on Friday Feb 7 and they never arrived. The site said delivery would be now be Tuesday Feb 11. Still haven’t received prints. It says to contact us thru this APP, when I do all it says is the same thing. Contact us thru this site if you still haven’t received your order. So I decided to write a review instead and I will cancel my order.
VERY DISAPPOINTED!!!!!!!
by ziaflora on 2020/02/21 22:11
I have ordered from this company once before to see how legit they were. My order was placed and delivered promptly within just a couple days. My son will be 13 on Monday and I decided to order a bunch of pictures so I can make him a birthday board with pics and decor. (In the middle of that process) I placed my order on February 11th. Giving my order MORE than enough time to arrive here before his birthday. Tracking has not updated since February 16th. Order was suppose to be here on the 19th. Have NO clue where my order is or when it will actually get here. Horrible inconvenience! When I actually thought it would be MORE convenient to order through them again instead of physically going to Walmart printing out almost 300 pics. The company puts blame on USPS but all in all I feel it is their responsibility for customers orders and being able to give you an update about your order. I am not able to get a refund because my order has already shipped. I couldn’t expect them to make use of my family pics. 🙄 I wouldn’t recommend this company and I will not be using this company any longer. Very short lived. But for VERY justifiable reasons. It’s unfortunate.
I expect the best... but
by Ratpatroll on 2018/07/16 23:06
My first review ever...please excuse all typos! I have an iPhone which fills up with pictures way to fast and I like most people, find it difficult to decide which photos I need to get rid of to regain some precious memory space. I am an Apple Inc. hostage and know these deleted photos will be swept clean from the Cloud and all my devices as soon as I push the proverbial delete button! These memories however crappy they may be must be preserved! So I get them printed up via a local pharmacy before I delete them. I expect the best...but I am often disappointed. So I decided to try FreePrints and I am glad I did! For a standard postage fee I get exactly what I expect! Perfect Photos printed on top quality paper and delivered to my house often times a week earlier than expected! FreePrints is a no brainer for me and all I want to know is when are they going public and where can I buy their stock? 5 star review from me!
No pictures sent
by Em89107 on 2018/10/25 18:56
They offered a deal where on your first order you would get 10 pictures for free no shipping I decided I would give it a go and if the quality of the pics were good I would order from them frequently they even offered making books and coffee cups and other personalized gift items. I order my pics on September 29th and they cancelled my order I just found that out today. If I reorder now I would have to pay the shipping which isn’t much but they went back on their free 10 photos without as much as explaining why. I told my friends and family about this app and was going to let them know the quality of the photos once I received them because they would order from them as well instead of doing Walmart print or use other services. So if they fix the issue I will be more than happy to update and give a higher star rating but for now I feel lied to and the fact that they didn’t bother to tell me the order was cancelled or their reasons why it was cancelled makes absolutely no sense and then for me to reorder the photos means I miss out on the promo they offered for a product I don’t even know if I will like yet is bull
NOT HAPPY WITH SHIPPING!
by crazy lady with yellow hair on 2018/09/06 19:23
I ordered my pictures the quantity of 32 standard size pictures. Great price only 4$dollars should be shipped by 6 September I ordered them on August 26. I did not receive them on 6 September. So I waited another day looked at my shipping order details and it said it already revived it had not. I wrote a email to the company they had asked me and apologized and told me to wait two more shipping days so I had. My mail has come and gone and I still do not have my photos. I looked at a new shipping date on my account it said 12 September if I do not receive them by 12 September I will cancel my application and never use this company again. I could’ve just went to Walgreens or Walmart and had my photos printed then and there and pay the extra money to have them when I wanted them. I had great hopes for this app because I have many photos probably thousands of photos that need to be printed so I can show them off instead of having to carry my phone around to look at them. I give this 1/5 stars .I will write another review if I get them on the 12th and the quality of my pictures are great until then you have one star. Sincerely disappointed customer!
Ordered TWICE
by Wredsfgrsvkg on 2019/03/04 10:05
There’s something so special and nostalgic for me when you flip through the pages of a photo album. With almost all photos stored digitally these days I would think about how my children will never get the opportunity to watch their parents fall in love or their first birthdays or aunt and uncle’s weddings between the covers of a photo album. With fast shipping, QUALITY photos, cheap prices, and a simple interface I think FreePrints is the best option out there and now the only photo printing service I use. Each month you’re offered 90 “free” 4x6 photos requiring you to only pay the shipping- around 10-12 dollars depending on sales, promotions, and locations. I’ve ordered 178 photos in the last two months and I have to say, the best part of this service is the crisp, richly pigmented photos that accurately and effectively capture a moment in time. 5/5 One album full, many more to go!
Could improve ...
by heatherbaby22 on 2019/03/18 15:25
I love this app and have used it for a while now for all my photos! And I love how easy it is to choose &amp; pick what photos you want &amp; what you would like done to them. The reason I am rating this app 4 stars instead of 5 , is solely because it gave me the option to pay an extra small fee to receive my pictures earlier then the standard shipping time. So technically I would get my pictures back 4-5 days earlier. Well ...I paid the extra fee and my pictures did not come on the date it said it would. It’s actually 3 days late &amp; still counting. So why should I be charged the fee if my pictures didn’t arrive on time? I think it’s a little unfair people pay extra for this option &amp; still don’t receive their photos on the correct date. But other then this , I’m pretty happy with this app &amp; will continue to use it on the regular!! (Just a few small improvements need to happen to make this app absolutely excellent)
Stunning.
by tiffany2828 on 2019/09/21 21:47
I absolutely love this app. I have so many pictures on my phone that I’ve always wanted to turn into actual pictures that I can put up. So one day, I decided to give this app a try and I chose 32 pictures I would actually want to see in actual pictures. They shipped on the 16th and I got them today which is the 21st so that was fast. I opened them up and omg the pictures were absolutely lovely. So many memories I had on my phone I now also have in actual pictures and I couldn’t be more happier. Thank you so much. I’m close to choosing more pictures to do I have 53 free ones I can do when I’ve already done 32. This app is amazing and I’ll forever have it in hand. Thank you so much to all of those who are behind this app and work hard to bring our pictures and memories to live and give us an option to be able to hang them up all around for us to view each day.
Such a Deal!!!
by Goleta Grandma on 2018/12/04 21:09
I’m having so much fun finally getting pictures printed and off my phone. FreePrints makes it so easy to tap away choosing lots of my favorites. So far I’ve received my free 20, then 85 prints, ordered a book and lots of tiles for gifts. The pictures come out so well. I love the book with my granddaughter’s cute face on the cover. Hate to give it away. But I can order my own and switch up some of the pictures. I’m not very technologically adept but managed to arrange several pics per page in the book. I like that there is a count at top of screen so I can see how many I’ve chosen. Easy to delete and add pics. My only negative was that I got three pics I didn’t choose somehow. I would have guessed “user error” but I was doing all closeup pics of people and the errors were one of my dog, one of a fountain at The Alhambra and one I never saw before. But, hey, they were free, the rest were great and now I have Christmas gifts for three families! Delighted Grandma in Goleta
This App is Great
by Blublublu1236383 on 2017/10/11 06:41
I was a little skeptical at first if this app was true with its claim of free prints. The shipping is the only thing that you have to pay for, and it is much cheaper to print through this app than it would be to print at a Walmart or Walgreens. The quality of the pictures vary though. If your picture was taken with good quality, then it printed out beautifully, but on picture that I edited to zoom in, the picture looked more fuzzy. They were still very nice picture though. I had some problems with getting the pictures sent to my PO box, so I contacted customer service and asked them if I could have them shipped to a different location instead. They were very nice and fast with emailing me back, and the shipped the pictures to the other address with no questions asked. This company really knows what they are doing, and I will be using them for years to come!
Very variable quality
by k12: on 2019/07/08 06:24
The first time I received my order, the photo quality was decent, and all my images were there. The photos did appear about two stops darker than I had put them in, but that was acceptable. The order arrived late, even though they’re located within the US and their estimated shipping is already in the range of 2-3 weeks without paying extra. This time every single one of my prints is cut-off. Sometimes it’s from the side, sometimes it’s from the top. I had very clear white borders around most of the photos, and in the prints they are nonexistent. The major pro to this company, however, is their remarkably fast customer service. Within a few hours, I had a response to both complaints and customer service worked efficiently &amp; kindly sorted them out. Second time was apparently my mistake, be forewarned that your photo will likely get “jostled” in the app, so make sure everything looks as it should be.
I NEED MY PICTURES NOW PLS
by FREE PICS PLS GET MY PICS on 2019/06/12 20:52
So when i first got the app i ordered 8 pics then when i ordered it it said its gonna be at my house by the 18th and its the 12th then today i tried to order some more pics and it said my pics cost $1.99 but when i put my credit card on the app it said that it wasnt able to get the money off of the credit card cause i only hade 15 dollars on there but when my friend got her new credit card and it had $300 dollars on there it accepted her card is it me or does this app only want your money cause when she got done a message sent to her phone and it said all of your money has been taken off of your card so may i pls have my pics because it said my other pictures before the ones that would be here on the 18th it said that my other pictures would be here on the 15 cause i paid for rush services so i need my pictures now they were for a funeral pls
Great pictures inexpensive
by rdisanti on 2019/03/12 16:16
This is the best site I have ever used . My pictures come out amazing! I love that I can pick my sizes of my pictures. They are very inexpensive especially when they give you free pictures and coupons!!! They are delivered right to my door in a very short time in a professional envelope especially with larger prints . They put cardboard in the envelope do they don’t bend and mark the envelope do not bend pictures inside. I’m actually putting in another order today!!! Great business to deal with and the app is extremely easy to use! I take several pictures of original photos as well and they come out phenomenal. Just like the original. I tried to replicate photos from other photos at stores and they were horrible. This app makes everything look so much better. A 20 year old picture will look brand new! Highly recommended!
Prints are great. Customer service is A TRASH PILE
by Someone who lost 100$ on 2020/12/31 16:20
I’ve been using freeprints for a couple years now and have never had an issue, however I’m constantly hearing bad things about them. Well I guess now it’s my turn to have a bad experience. I ordered 60 4x6 4 8x10 some 11x14 and one 16x24 on December 16. I paid extra for quick shipping. Delivery date was set to be December 22. They don’t come. Fast forward to dec 26th still not here and that’s fine because of Christmas I totally understand. FINALLY my 4x6 and 8x10 come. No big prints though. I tried and tried to get ahold of customer service. Clicked that my order arrived and there is a problem, they tell me to wait another day. I do. Wait another. I do. The tracking numbers they gave me say that the order never arrived to USPS. So who knows if they even made the bigger prints and shipped them or just completely forgot? After emailing them 7 times they finally emailed back and said that they’re just Gonna send the bigger prints again. So I just paid 60 dollars to wait over a month for my prints ? No thanks. This is my last time using freeprints. I’m going back to Shutterfly. GET BETTER CUSTOMER SERVICE YA AMATEURS
Absolutely WONDERFUL
by kStewart731 on 2019/11/15 15:13
I’ve become so accustomed to have very picture of my children posted on my social media pages or kept on my phone I started to miss having actual photographs, keeping them in books, framed on my desk or walls. When I saw the FreePrints app I was a little skeptical. How good could they possibly be ? You know, ‘you get what you pay for’! I figured I would give them a try, 25 photos and all I paid was $1.40 for the cost of shipping. My photos arrived in about 1-week &amp; they printed came out wonderfully. I’m getting ready now to submit another order and I think I’m even going to try their sister app, FreePhotoBooks. I couldn’t be happier!! I can now build baby books and albums of my children as they grow. I will be designing a photo collage for my wall, so fun. Thank you FreePhotos for giving us BEAUTIFUL Old Skool/retro photographs in a super easy to use app❣️❣️
Good but needs works
by stranded-again on 2020/06/23 20:27
I’ve only placed one order with the app, and immediately think it has a major flaw. You need to be able to save your order and come back to work on it later , as people don’t always have time to do the whole thing all at once. Each time I had to leave the app it would make me either start over or immediately place my unfinished order even tho I wasn’t done adding the pics I wanted. I also think it needs to have a folder where you can save pics for future orders - since it’s most likely something you’re going to use every month. Also would be better if you could actually pull up the pic and view it in a bigger form than a thumbnail size pic so you can make sure you’re using the right one. Otherwise you have to do a lot of pre-work in the pics before even accessing the app - which means more work. Pics came today and I was excited to have them in hand. I like the matte finish.
Love this company
by ExtraEver on 2019/08/10 11:58
If your like me and you really love having physical, printed photos to hold on to for memories then this app is for you! The quality of the prints are great and they always are delivered super fast. There has been a few times where I’ve had issues with my prints such as the photos came in much darker then the ones I uploaded and they make it easy to correct. All I do is send them a quick message through my app stating I had a problem with my order, then I upload pictures of the problems so they can see and they always correct it and resend me proper ones for free right away. And this doesn’t happen often I think just 2 times actually since I started using this company about 5 years ago. I order from them frequently- even the books, oh man I love the books! Anyways, yes! This app/company delivers for sure!!!!!!!
BEST PICTURE PRINTING APP OUT THERE
by CoachDani on 2020/06/05 19:33
stop scrolling and download Free Prints. I’m a new mom of twins raising them in quarantine. I’m laid off and my wife works from home so yeah, we take a lot of pictures of our babies. I have searched high and low trying out dozens of other phone to print apps. Looking for 1. 4x6 glossies under .26 cents per print, 2. Cheap shipping 3. FAST shipping and 4. Good quality. Free Prints is the only app who can do all 4. CVS, Walgreens, Shutterfly, Vistaprint, Mpix are all either too expensive, took close to a month to arrive, printed blurry or pixelated prints or charged an arm and a leg. Free Prints actually gives you 85 FREE prints each month and any extras over that? I paid .6 cents each for! SIX! Immediately after they came, in less than 10 days, I noticed the quality. Stunning HD prints. I have already ordered more and will never go elsewhere and neither should you.
They are wonderful!!!!!!!
by ScarlettMaggnoliaa on 2019/12/20 03:13
I just want to say that this company is amazing I had ordered prints from them a few times my orders were always for filled to the standards that I expected and wanted they were delivered in a timely manner I recently moved right after I ordered a set of prints and I went to the post office and change my address so I assumed that my prince would be forwarded to my new address now somehow they got lost in the mail or I don’t know but I never received them so today I went on the app and I went into the part of contact us and I clicked on they did not receive my prints and within seconds I had a new set of prints mailed to my new address at noon charge no questions asked no nothing they make sure that s s customers are satisfied and our money is well spent thank you so much for being an honest wonderful amazing company!!!!
I rarely write reviews...
by JenThePen on 2018/09/25 11:05
It is an extremely rare occurrence because I find that I get too busy and end up forgetting. I just received my first order of prints yesterday. They send you the standard 4x6 prints for free, but you have to pay for other sizes (I ordered a few 5x5 photos for my square Instagram photos). The picture quality is great, from the ink to the photo paper to the packaging. It really is free except for shipping and handling. I think I paid roughly $18 for somewhere around 80 photos, a bunch of which were square sized. It would’ve been even cheaper if I kept everything at the standard size. The app itself is a little bit buggy but it still functions well. I love this app now and I’m going to be telling all of my friends to use this service. Next month I’ll be ordering a set of pictures for my grandmother. 😁😁😁😁
Worth it!
by casseeeyyy on 2018/12/13 00:50
After seeing an advertisement for FreePrints, I knew I had to download it. I had already planned on printing photos sometime soon, so I got extremely excited when I saw this app. I usually don’t download apps seen in advertisements, let alone ever write a review on them, but this app just felt worth it to me. I ended up ordering 429 photos for $30. Even though shipping ended up making the cost a little under $40, I think it was totally well worth it because they were so easy to edit and I didn’t have to go through the hassle of going to a local Walgreens. Plus, they came 4 days after I ordered them. When they arrived, they were nicely put in a brown box so they were in great condition and the quality overall was just really amazing. I am truly impressed with this app and I plan on using it again when needed.
Love this APP !!
by lunyyyyy on 2019/03/30 07:42
I think I’ve never written a review for an app but I really have to for this one !! I’m soo happy I found this app I love it it’s amazing and it makes my life soo much easier ! I love taking pictures especially now with my newborn baby I have soo many memories to create with her , only thing I hate and dread is going to the pharmacy to print pictures so that means they usually stay in my phone . But now with this app I’m able to do everything directly from my phone , the photos ship directly to my home and best of all the quality of the photos is great &amp;&amp; my photos are here within a few days to a week which is not bad !! I’m really really satisfied with the app your just paying a small delivery fee and getting your pictures shipped with no hassle . Definetly recomendable &amp;&amp; your doing everything from home !!! 😍😊😬
Paid for expedited shipping but still no package
by Emily9614 on 2019/12/22 20:46
I’ve used this app several times and I don’t have many complaints. But I paid for the expedited shipping and was told my order would be here by a specific date. It’s now a day late. All they have to say about it is to wait two more days and if it hasn’t arrived by then to contact them again. But I need them no later than tomorrow - which is why I paid for EXPEDITED shipping. Otherwise I could have paid for regular shipping and received them at the same date that they should now be arriving. I realize that it’s the holiday season and things happen, but if I pay for expedited shipping, I shouldn’t receive my items at a basic shipping speed. If you go to the “contact us” tab on the app, it won’t even let you contact anyone about this. I’d like a refund on shipping and to also know where my package is but thanks to their app setup, I have no way of sharing my issues with them. I’d like to give them 1.5 stars because you can get a lot of prints for cheap - although they’re not always the best quality and shipping is expensive.
This is not free
by Valerie Chubis on 2019/06/17 17:38
I’m truly disappointed. I downloaded this app on June 17, 2019, during my finals week when time was the most stressful. I intended to distract myself and make my room all aesthetic and cute. However, this made me even more stressed. As I wasted my class time sorting through my camera roll trying to find the cutest moments of my life, and when I was finally done, I hit ‘add to cart’. I gave them my address and name and I intended of nothing more. I was wrong. As I clicked on the next page, my heart stopped. Seeing the words “FREE” in big bold red had only distracted me for a little time and it wasn’t long before I scrolled my eyes to the bottom of this receipt and out of the blue saw “$8.95 total amount.” I knew shipping was a thing, but this is absolutely absurd. This app should rename itself from being called “FREEPRINTS” because it’s not. Yes, the photos itself are free (only the first time you order) but almost $9 for shipping is absolutely ridiculous. Upon realizing this, I quickly deleted this app. Moral of the story this is a scam, nothing in life is free. 99.9% don’t recommend, especially when you’re broke.
Really happy with results!!
by jwill127 on 2020/03/31 22:58
Honestly, after reading several reviews I was pretty convinced this was a good company and I would indeed receive photos. So I sent in my 85 photos and a week or so later I got them in the mail! The packaging was very nice and kept the photos in place. I’m truly so excited to order more pictures and try out their photo book app as well! There were a few pictures that the quality didn’t turn out amazing, but still turned out great despite there being a natural shadow to the picture. Which they tell you to not pick a photo with too much shadow because it will not turn out as well, just something to keep in mind. Definitely give it a try! I only paid eight dollars in shipping, which isn’t bad considering how much it costs to print photos at Walmart or Walgreens.
Don’t trust this app!!
by Snow.ttran on 2018/05/01 14:41
I downloaded this app through Instagram and started doing the free print as the app offer. Only free for 3 by 4 but if you want larger pictures you have to pay for it plus shipping. I don’t mind to try some new things and though only few $$ but want to see how good they are as those reviews from app. Well ... yes well... I stared order April 18 and the order showed me 10 days to get those items but after 14 days I clicked on the questions on my order that” where is my order?” They keep telling me that “ please wait two more day because of delayed or whatever. So I’m patiently waiting 5 more days and now 8 days and keep checking my order again. App showed me please click on the pictures I have missing to get the reprint. What the f*...going on there is no items came to my house now I have to chose which pic has missing!!? And wait 10 days for reprinting. And maybe never get it. I did what they asked for but if in 10 days I won’t see my order i will call my credit card company to get $$ back... so ... whatever I don’t recommended this app at all.
First impressions
by Ryliejaiden on 2018/05/26 02:34
I just placed my first order through FreePrints. I ordered 44 4x6 prints for $3 (after a $1.99 discount). After my purchase, I was promoted to download another app by the same creator in exchange for upgraded shipping. After downloading the app, I got an “achievement” for doing so and unlocked a new free feature. It seems pretty easy to unlock new features like this, which I think is pretty cool. Some of them are bonus prints, others are shipping upgrades or even free large prints. You can only print 4x6s for free so you’ll have to pay extra to get your square Instagram photos printed (unless you want to order them in the free size and trim them down) or to get a larger print. I don’t know if I will be a long time user of this app, I will have to wait to see the quality of the prints, but my first impressions are pretty good. A couple downsides right off the bat: - the upload time is extremely slow when uploading from the camera roll (but is instantaneous when uploading through Instagram). - the shipping seemed a bit high at $4.99 for 44 small prints, but with a discount and a free upgrade it feels more in the right range. I won’t be getting free upgrades and discounts every order, however. - only 4x6 prints are free, 5x5s are about 50 cents and larger prints are more. It would be nice to have a square option for free.
I LOVE !
by DanyelleAlesha on 2018/08/12 07:41
for the longest i have never had any pictures of my childhood because they were always back home . then once i got my first job as a photo sales person i grew an amazing addiction to having photos of all my memories and then i started to print them out but i always wanted more . so then i came home to visit family and my cousins had pictures of course from FreePrints and im like wow cool ! so i received my first 10 and i was in love instantly . the quality was amazing and i had pictures to hang around my new room because i had just moved away from my friends. so eventually i came back and ordered 30 more &amp; I LOVE THEM ! im super excited to hang them around my room and i thank FreePrints for the amazing photos and opportunities. I love it ! Please never ever shut this app down. And not to mention I received my photos waaaaay earlier than I was supposed to . It’s an all around great app.
So-so
by KourtDE on 2020/07/29 20:50
It’s hard to complain about free prints, but I have also used their service to prints pictures I have paid for. I placed one very large order (over 2,000 pictures) and wanted to literally cry multiple times because they were all out of order and I had to sort them! Talk about a job. I don’t know why they couldn’t print and package them in the order they were uploaded and ordered. The cropping also isn’t great. I painstaking went through every single photo to make sure it wouldn’t cut of in a weird spot, but they seem to still just print them willy nilly just as they please because I have tons of pictures that I know I cropped differently. That I could deal with and only print certain photos trough them where I don’t have to worry about the weird cropping, but them sending them all out of order is a pretty big deal breaker for me. It’s happened with both orders I placed recently, so it wasn’t just a one time occurrence.
Rating Trends
410,313,441,310,482,436,350,423,374,629,332,469,395,419,345,261,293,373,357,339,298,332,331,295,297,320,305,296,288,293,310,298,183,341,341,304,305,235,514,547,379,594,499,364,315,292,368,381,410,697,490,380,305,284,312,377,433,392,427,376,329,434,309,234,283,214,182,251,383,401,420,697,621,317,291,408,410,315,289,343,275,252,249,241,291,235,227,192,218,188
All Versions
5.0
578,456 total
 5
509,393
 4
43,128
 3
11,734
 2
4,096
 1
10,106
Current Version (3.20.1)
5.0
541,317 total
 5
475,680
 4
40,681
 3
11,362
 2
3,926
 1
9,668
Version History
More...
Screenshots
Search Visibility
App name
FreePrints – Photos Delivered
Description
Print photos quickly, easily and for FREE with the world’s #1 photo printing app! No subscriptions. No commitments.™ Just free prints! Ordering your free prints couldn’t be easier. Just open the app and select the photos you want to print from your Camera Roll, Photostream, Facebook, Instagram and more. Then choose your quantities and you’re done! Your free prints will arrive on your doorstep in just days – and all you pay is a small shipping charge. Order up to 85 FREE 4x6 photo prints a month right from your iPhone or iPad. That's 1,000 FREE prints a year! And order other sizes for next to nothing. We print your photos on your choice of deluxe glossy or premium matte photo paper. And we never compromise when it comes to quality. At FreePrints™ we only use Fujifilm photo paper for the best prints possible. We promise vivid color reproduction, brilliant whites, fade-free images and the assurance that every photo ordered will be printed to the highest quality standards. There are no subscriptions and no commitments of any kind. And with standard shipping and handling charges starting at just $1.99 (and never more than $9.99, regardless of order size), you simply can’t go wrong. What do I get for free? • Up to 85 4x6 prints per month – 1,000 per year • Limit 1 print per photo What do I pay for? • Additional 4x6 photo prints • Enlargements (We offer 5x5, 5x7, 8x10, 11x14, 12x18, 16x20 and 20x30) • Shipping and handling – Standard shipping starts at just $1.99 and never goes above $9.99, no matter how many prints you order Why is FreePrints so popular? • It’s the fastest, easiest and most affordable way to print photos from your iPhone or iPad • Choice of deluxe glossy or premium matte photo paper • Easily print photos from Facebook, Instagram, Dropbox, Google Drive and Microsoft OneDrive • Print photos and get them delivered to your door in just a few days! • FreePrints is the world’s most trusted and best rated photo printing app At FreePrints, we know how important it is to preserve life’s special moments. Having physical photos of your favorite memories means so much more than having them stuck on your phone. Discover the world’s #1 photo printing app with hundreds of thousands of 5 star reviews worldwide! What happens to my photos after you print them? We store your photos, in accordance with our terms of use, so that you can use them for other orders in the future if you wish, using FreePrints or our other apps. Your photos are always your photos; only you will have access to them. And we use best-of-breed security solutions to ensure that your photos are always protected. More specifics are available in our Terms of Use and Privacy Policy. About FreePrints: In a mobile world, all of our most important photos live on our phones and tablets, and yet there was never an easy way to get them printed. After one too many fights with USB sticks, photo kiosks and unreliable websites, we set out to solve this problem: Enter FreePrints. With just a few taps, you can select your favorite photos and have them headed straight to your mailbox. And best of all: It’s free! Millions of customers and countless stories later, we are honored to have touched so many lives. From our humble beginnings as a photo lab in Midland, Texas, we’ve grown FreePrints into the top-ranked photo printing app in the world. And we’re just getting started! If you like FreePrints, you’ll love our other apps: FreePrints Photobooks™ gives you a free photo book every month and FreePrints Photo Tiles™, free wall décor every month – all for just a nominal delivery charge, with no subscriptions or commitments. Copyright © 2012-2020 PlanetArt, LLC. All rights reserved. FreePrints and the FreePrints logo are trademarks or registered trademarks of PlanetArt, LLC.
trash tbh
by jaidab<3 on 2021/01/18 02:48
it’s been a week and i never received my order ??
Didn’t even receive my photos
by Zeeblez on 2021/01/18 01:51
This app seemed too good to be true. I went ahead and redeemed 34 of the 85 free prints just so I can fill up my wall in my room. I was promised that they would arrive by the 13th and it is now the 17th. I paid for shipping and I was really looking forward to receiving these pictures. I tried to reach out through the app but it keeps saying to allow until Saturday for the photos to arrive and it’s soon going to be Tuesday.
Shipping
by lucc92 on 2021/01/18 00:38
Shipping process is terrible it has been 18 days since am waiting for my pictures and they still can’t tell me where they are
Love it; Great prices
by Robert Kraner. on 2021/01/17 22:27
i love this app to print pictures taken on my phone and the prices are great. i’ve used it many times and will keep doing so
give me my money
by cinaria on 2021/01/17 21:19
my pictures were supposed to be here January 9 and it’s January 17
Eh
by mcknight429 on 2021/01/17 20:47
This app was great till they started to not send my pictures I’ve been waiting for this pack for over 2 months now and I’m getting fed up with it
Poor customer service
by mad mom02 on 2021/01/17 17:40
I received my order late and when I did my package was sliced open diagonally and pictures was destroyed. Have emailed several times to get this issue fixed or get my money refunded and they yet to reply back it has been two weeks.have ordered from them before with no problems getting them to respond back when there was an issue of not getting my pictures I won’t be using them again
Free book
by danvannoy on 2021/01/17 17:31
I was so excited to do my book. The total was $15 something and then when I checked out it was $29. 😡. I really wanted this book and I had to cancel it. Waiting for a refund because they took the money out instantly.
Photobooks
by Theta130 on 2021/01/17 16:54
Pics were cut off and/or in half. Not a recommended item
Prints not arrived as expected
by wv57 on 2021/01/17 13:40
Ordered prints 2 months ago. Still waiting. Contacted company several times. Was told it was the US Postal service fault. After the fourth time, they reordered the photos. Still waiting on those. On the reorder however, they are not the photos I requested, they are photos from a previous order back several months ago, and there are 5 less photos in the order. This will be the last time I use this service. Walgreens and Walmart are down the road from home. They will get my photo business. Ridiculous!
Prints never arrive!
by Cperko on 2021/01/17 13:29
They can promise 1000 prints free amount and it wouldn’t matter because you never get them. They have no way of knowing where your prints are. I ordered prints and who knows whose hands they’re in now or what they’ll be used for. Response from Free Prints is keep waiting. Not a very reliable company to say the least. I would have rated them -5 if that was an option.
Never received my photos
by Wvrebelmomof3 on 2021/01/17 12:42
My daughter and I both ordered our pics on the same she received hers I have not. Said I was to receive them on Jan 9th here it is the 17th and no pics. When I hit contact someone, where’s my pics, it tells me to wait for Sunday which I have waited now 2 Sundays and no pics. Doubt I will order anymore.
Not so happy
by fatboy mommy on 2021/01/17 10:30
I’ve been waiting since the December 31st for my pictures I know covid is around but my package has been in the same place and all customer service wants to do is say give it a few more days it’s the 17th I have had 3 delivery dates and nothing
STAY AWAY
by ******* ******** ***** on 2021/01/17 05:10
do not use this. my pictures NEVER came and i will be looking to get a refund. the deliver date STILL says the 13th which is almost a week ago.
takes too long
by tigerlover1999 on 2021/01/17 00:42
If you don’t care when your pictures arrive or don’t have a deadline, then the app is probably fine. However, I ordered my pictures 16 days ago and they have still not arrived even though it says pictures ship during 6-9 days. The app is telling me the pictures should be delivered by today, but my mail has come and they aren’t there. Who knows if I’ll ever get them? I needed the pictures yesterday, so I ended up needing to go buy them somewhere else. I wish I could have cancelled my order. Ultimately, don’t order from this app if you actually need the products by a specific date, because I doubt it will come by the date you need it.
Fast shipping excellent photos
by caroline_mcott on 2021/01/17 00:32
I love them
DONT come on time
by Queen Lay💕 on 2021/01/17 00:12
I order free prints and only 1 came
Best App Ever
by my name is TONY!!88 on 2021/01/16 23:53
I love this app! It’s awesome for getting photos printed. It’s way cheaper than Walmart and it gives you all kinds of other deals. I only ever had an issue with one of my orders because it came in late and they sent me more photos free of charge.
Never got my order
by fang273849 on 2021/01/16 21:53
I never got my order/ it says they can’t be reprinted and I can’t get ahold of anyone to help!!!!
Wanted to like this app
by MrsBnSC on 2021/01/16 21:02
I came across this app &amp; got excited about giving it a try. So, I downloaded it &amp; when I opened it, a got an awesome pop-up saying that I could get 10 free prints plus free shipping for a limited time. I think it was for 24 hours. Needless to say, I jumped right on it! I picked out 10 pictures and proceeded to check out. To my surprise, that promotion no longer applied! I still would receive the 10 free prints, but the free shipping had disappeared. I spent a lot of time on this only to be disappointed and feeling as though I was tricked into ordering. The shipping wasn’t costly, it was just the principle of the matter. I closed the app And probably won’t ever use again. Too bad, I would’ve been a great customer.
Upset
by hadaysha on 2021/01/16 19:29
I never received my prints!
wonderful!
by kennedyalysse. on 2021/01/16 18:47
My prints came today and i was astonished. they were all in good shape and the quality was top tier. The packaging may need a small change in detail, but on the other hand what was in the inside turned out great! I ordered 106 prints, and got 84 of them for free! Most definitely recommend FreePrints.
awesome!
by Castro0256 on 2021/01/16 17:39
i paid like 4$ for shipping and got 50 of my photos printed, received it by the estimated shipping date and the photos have a gloss finish and look good. i made a photo string collage and it costed me a total of 6$ with the help of free prints and the dollar tree. p.s don’t buy their expensive stuff just DIY ur own, pay the shipping for ur free prints and get supplies from the dollar tree it’s easy.
Slow!!!!
by Dermi Bird on 2021/01/16 17:29
It has been nearly two weeks and I have not received my prints!!! They keep saying give it til Saturday and it has come twice! Not sure I will use again!
Didn’t receive my photo prints
by jesussalberto on 2021/01/16 17:21
I was supposed to receive my photo prints 2 days ago and I haven’t receive anything. Not even an email stating what happened very disappointed in this app.
Missing photos
by 88D!or on 2021/01/16 16:51
I use this app all the time however I was supposed to receive my photos almost a week ago and still nothing! I keep trying to use the contact us option on the app and it’s basically saying that it can not help me at the moment! This app’s customer service is terrible. How do I get my prints or my money back?
Late orders
by addy radtke on 2021/01/16 16:39
I ordered 103 pictures to make a picture wall. My pictures were supposed to come January 13th, it’s now January 16th. Where are my pictures?
😕
by sahiryn on 2021/01/16 14:11
I would like to track my photos and if they arrived you to notify me they arrived.
My pictures
by bristinsma on 2021/01/16 12:00
They were absolutely horrible I’m sorry to say they came out halfway printed I had to cut a lot of them down because there was black blocks through a lot of my pictures I was very unsatisfied
Thank You So Much FreePrints!
by PYT Shana on 2021/01/16 06:47
I just want to say that you are the best🤩 I love love looovvvveeee my pictures very much. They came in nice cute packaging, very nice pricing for great quality pictures. I could even see myself through the pictures. Thank you very much. Highly recommend you guys! Will definitely share and order more from you guys. I’ve also, shared on my tik tok . Thank you.
Smh
by meer22nia on 2021/01/16 04:29
Never received pictures
Need to make videos CD’S
by lorena v herrera p on 2021/01/16 03:37
I need to make a videos of my pictures
SAD.
by Janie 🔥 on 2021/01/15 23:26
I ordered a picture of my boyfriend &amp; I got Valentine’s Day &amp; received the wrong size picture with a picture of a stranger in it. Free gifts didn’t send my order &amp; would not contact me whatsoever.
review
by baby j123 on 2021/01/15 22:59
it haven’t shown me the location of my pictures in 4 days ..
Bad
by salemmoon253 on 2021/01/15 19:58
I recently got my photo and all of my you are able to see the pixels and it’s blurry...I’m really disappointed. My own drawings are blurry and my landscape photos as well...I’m sorry to say this but I don’t think that I’ll be ordering from free prints again
Pillows I had made
by conter5861 on 2021/01/15 19:37
I have wrote to you all about 5 times . These pillows were supposed to be Christmas presents for some very special people. The young lady in the picture was my daughter that has since passed away. The baby is my other daughters second daughter. Who now has a baby of her own. These pillows were a memorial of this day. I’ve cried over these , there was ink marks everywhere, i was never so disappointed.
Contact number
by fatifaraz on 2021/01/15 19:16
What is the contact number of Free prints?? Do they really expect their customers to only email them when they have a problem?? Is this really a reliable company if they dont even bother to provide a contact number??
Ordered and paid for 11*14 and got 4*6
by monika verma on 2021/01/15 18:24
As the title says I paid for multiple 11*14 photos and only got 4*6. Left multiple messages and never heard from free print and NO REFUND Moving to some other company!!
Recommendation Fail
by Bonez4 on 2021/01/15 18:21
I am disappointed that I recommended this app to my future daughter-in-law. Her first order and she never received her pictures! She has no pics and she is out the money she paid for them. She is a struggling college student. She has tried to resolve the issue with no luck.
Took to long to get pictures
by kdog109 on 2021/01/15 17:55
I ordered my photos and waited a month and never got them. Free prints then proceeded to say they couldn’t reprint them and lost them in the mail. I paid $7 for nothing and never got my pictures. Very frustrating.
Lil mommy 2
by lil mommy 2 on 2021/01/15 16:35
Never received my two bags of pictures yet. Yeah I’ve been sending the same picture twice
Order
by fustrated10 on 2021/01/15 14:48
Is there a phone # that one can call to actually talk to a person? I send e-mails and my questions are answered with excuses and to never be heard from again. I love my photo quality from here but if the Customer Service is not there, I will go elsewhere.
Missing my shipment
by Sugarshane1984 on 2021/01/15 10:56
I ordered photos weeks ago... they still have not arrived. The app refuses to allow me to cancel so I can reorder and I am not paying twice. Usually the app is better than this 🙄
Way too long
by OC Turk on 2021/01/15 05:10
It takes close to 3 weeks to get your photos. Thanks but no thanks. Even paying is too much for this worthless company!
Good
by h de shakns on 2021/01/15 04:38
My pictures were amazing, I loved the quality and colors. I’m looking forward to make some more purchases. I’m waiting for my personalized mug.
Family reunion
by msannmac on 2021/01/15 02:09
My pictures turned out better than I thought it was! I&#39;m so thankful that for the quality of the pictures! They were excellent so I shared your website with my entire family!
Love it
by damyiaL on 2021/01/15 01:12
Pictures came out beautiful and fast ❤️
Amazing
by juajxj jxhchhdhdjd on 2021/01/15 00:01
They came perfectly also great costumer service I would recommend
Wouldn’t recommend
by JaydnP on 2021/01/14 21:41
I ordered my photos two weeks ago and it showed they were supposed to arrive on the 12th and 13th, then got pushed back to the 18th, and now it shows the 19th. It doesn’t give you the option to contact them about a problem.
Didn’t get my order
by i need to win on 2021/01/14 20:57
They said they shipped it and still have not received it They have no problem taking my payment I’ve sent them messages and no reply back Won’t be ordering from them again
Horrible!
by jgddhdcvyvnfg on 2021/01/14 20:03
Zero stars if I could. Ordered 52 simple photo prints on December 29th. Shipment of prints were to arrive January 7th as stated on my order form. This date constantly changed to further out. It’s now January 14th and the order is nowhere to be found yet they took my money. According to UPS The tracking number given by FreePrints does not even exist. I contacted the company many times and have received delayed responses from multiple customer service representatives with conflicting information. One response even sent me an email stating the photos were sent to an address in a different state. There&#39;s no contact phone number and no resolution at this time. Waste of time and money. Btw free prints makes money by the shipping fee and doesn’t actually send the photos.
Don’t order
by Merci Q on 2021/01/14 18:07
It seems that my orders never come in when they should, I find it ridiculous that I need to reach out every time and then they have to reprint my order. Not worth even the shipping. Don’t order from this company. Waste of time.
Photos
by Bertagurl52 on 2021/01/14 15:30
Service is great but I’ve noticed they are using cheaper paper to print out pictures on but still charge the same rate🤔
Prints
by Watkinsharley18 on 2021/01/14 13:33
My prints still haven’t came where are they
Love my prints
by Danee! on 2021/01/14 10:36
Absolutely love my prints!! It took awhile for them to arrive but when they finally did I was extremely impressed! I will be ordering again!
Angry
by sad and crushed on 2021/01/14 10:24
I have ordered lots of photos through you guy and never a problem! I lost my grandson and I am trying to print all his pictures and now you guys can’t find them and I can’t get my money back or even speak to a human!!
Mal servicio
by por tonta on 2021/01/13 23:15
Pésimo servicio
My last order
by sandy grandma on 2021/01/13 22:21
I still haven’t received my 8x10
disappointed rn.
by Sjammya on 2021/01/13 21:25
Hello. I have not gotten my 226 prints. I’ve ordered it on December 31,2020 and it’s January 13,2021. I have spent 24 dollars on them, just for the app to tell me wait til Tuesday and Tuesday rolls around and they aren’t here. If this is how the app is going to continue to be, then I would just use a another app. I really want my prints and if I don’t receive them, I want a full refund.
No photos
by Touchdbyhaze on 2021/01/13 19:33
It’s been over 2 months since I’ve placed an order and I haven’t received NOTHING.
Beautiful photos
by Bootsiesgirl on 2021/01/13 19:31
Photos are printed on heavy paper and are clear and vivid. The colors are beautiful. Possibly the best quality pictures of their type that I have seen.
Order problem
by joleebro on 2021/01/13 19:18
I ordered pics Nov. 30... didn’t arrive after 2 weeks.. supposedly sent out a new order.. was suppose to arrive yesterday...nothing..these were suppose to be gifts..can’t contact customer service.. very disappointed!!! Not sure if you received my e-mail.. after the 3rd failed attempt to get my prints, please give me a refund.. not sure why you can’t fix the problem, but there definitely is a problem and my patience has run out.
Never got pictures
by KAMAS7 on 2021/01/13 17:33
Thursday will be the third time I’ve had to re order my prints !! Super freaking annoyed at this point !!
No pictures
by Babyblue73 on 2021/01/13 16:21
Placed order on December 26th... took my money, still no pictures
Emmalyne Case
by emmLyne case on 2021/01/13 15:10
This is horrible I ordered 50 pictures and they were supposed to get here on Jan 6th I ordered them on Christmas and there still not here and I have emailed them 2 times and they keep telling me wait 7 days but I have already waited 7 days horrible so not recommend this
Free prints
by mierjsh on 2021/01/13 08:55
My picture came really fast and they was so cute
Photos
by ladynGodItrust59 on 2021/01/13 04:38
I been dealing with this company for sum years an I so grateful for their service. Pictures are always beautiful an nice coloring love them. Thank you so much for making my memories beautiful.
My order horrible service
by Lindasoyo on 2021/01/13 00:38
This was my first time ordering from here and last. It says my order will arrive Jan 9, by 9pm. Today is Jan 11, 9:36 pm and i have not received my order. I try to write to customer service and it says wait til Sunday for my order. Horrible customer service and shipping.
Cropping
by BKW210 on 2021/01/13 00:06
Every 85 free per month ends up cut off or cropped somehow..
late but good
by Mmmmmmmmmmmmmmmmmmmm!!!!!!!!! on 2021/01/12 20:58
My prints were supposed to arrive on the 6th and they just arrived on the 12th. Overall good prints theyre glossy and cute i love them!
Not worth it
by XanderGriz on 2021/01/12 20:47
I order some photos and after a week of they should have arrived still nothing and when I go to track my package there’s no information at all like my package never even existed and I’m just disappointed because I feel scammed and I will be trying to get a refund but there customer service doesn’t seem good at all either so overall if your using this app just think twice before wasting your money when they can’t even get mailing the packages correct
ZERO STARS!!!!
by huhhjki on 2021/01/12 17:18
Review update!!!! I received my photos after the bad review ( don’t know if that’s a coincidence or not) but over all happy with them. Great quality. Better then going to the Walmart and getting them printed off. I will try another order. In the near future. I placed an order on December 29,2020 and it says I should get my order on January 8,2020. Still haven’t gotten my order and when I try to hit the option that I haven’t received them it tells me to allow Saturday for the order. Well HELLO today is SUNDAY JANUARY 10,2020. Send my pictures or refund me you scams!!!
Don’t use
by B.gtz.1707! on 2021/01/12 17:10
The quality is trash. I don’t know what they print them on but the pictures themselves feels cheap and flimsy.
Buena calidad
by cj8315 on 2021/01/12 15:07
La calidad de fotos es muy buena
Never arrived
by FernandaNilda on 2021/01/12 13:49
Take care with this app. I ordered my pics December 30 and until now no pictures, no information, no tracking code...almost 15 days for nothing????
Never even got my picture
by noe12234 on 2021/01/12 13:40
Seriously just go to Walmart. I’ve had to reorder my pictures from this place and still haven’t even gotten them. It’s been a month and a half. I ordered Walmart one hour pictures so I could have them for Christmas gifts, and I paid half the price than this company.
Never received my photos
by Rosagigs on 2021/01/12 13:35
The app tells me they shipped and that they should’ve arrived, but UPS says they never even shipped. The app told me to “wait for Sunday” but two sundays have passed and I can’t even contact them through the app. I’m so sad.
Quality dissatisfaction
by Elikdobb on 2021/01/12 12:01
I was very disappointed in the quality of some of these photos. The pictures I chose were all crystal clear (besides 1) and they came in blurry or even cloudy looking. And some of them were turned the wrong way, so part of the picture was cut off. The packaging they shipped the pictures in got roughed up and some of my pictures were damaged. I’m not even interested in getting these fixed. I’ll just find another place to get them printed.
Shipping .
by Ash1234567899 on 2021/01/12 11:58
Horrible shipping and delivery service it’s shouldn’t take 2 weeks to deliver pictures and where is the tracking number??? 0 stars for me!
My Free Prints Feedback
by v.nessaavocody on 2021/01/12 11:04
I’d like to say thanks to free prints for their constant updates and communication with their customers. Both of my orders were successfully delivered and not to mention they arrived way earlier than expected so I fully recommend free prints. The picture quality is so beautiful I just love it. Thank you free prints!
Order
by Tornado3333 on 2021/01/12 03:57
I need to see where my prints are. Ordered on Dec 6 it’s now Dec. 22. Is there a number to call? I am worried not going to get. It is now Jan 11th and still no pics! Have numerous e-mail with date I would get them. The last date was December 8th...This is not acceptable! They charged my credit card in December. I want my money and will order from a different company. Some pics were for Christmas of a friend and her &amp; her dog she not longer has. One was for birthday gift with some one who adopted a dog. One -mail said they were being reprinted. Sad I used free print before and no problems. Wish there was a phone # to call! I paid for pics I want my money... Anyone get anything resolved with this company?
Order not promised on time
by Looney1a on 2021/01/12 03:48
I ordered prints thinking it would arrive at the date indicating but turned out not being true. I needed them for my fathers funeral and now can’t. Will never order from this app again.
Where is my order???
by Pucann on 2021/01/12 03:17
How can we contact you with no contact information???
Free Prints
by ƝƠ ƖƬ ƛԼԼ on 2021/01/12 02:32
I love love love this app and the free pics and other deals!
Happy
by princezz bee on 2021/01/12 02:10
Omg I love my pics fast and great quality thanks free print I will be a customer for life
Good app !!
by Theylovecuteyy on 2021/01/12 01:46
Great app I do consider buying pictures from this app it’s cheap and affordable. But sometimes the delivery due date is off so it won’t arrive the day it’s says but other then that I love this app I order from here like 5 other times you should definitely get this app !!❤️
Great price!!
by kenzie metz on 2021/01/12 01:14
I’ve been a customer since March 2020 they are so inexpensive regardless of how many prints u buy the shipping never goes over 10$ plus u get 85 free a month so all u have to pay is 10$ for shipping for 85 pictures any additional pictures are only 9 cents if u would to go to Walmart ur paying 20$ for like 60 the pictures are clear good quality and u can add either a gloss finish or a matte finish for free there is also a white border option all in all I rate a 10/10😁do recommend if u want cheap good quality pictures.👍🏼
Get this app NOW!
by addie42🐬 on 2021/01/12 00:49
I love this app so much ! It’s literally a life saver and they come so fast it’s crazy! The photos are great quality and never come damaged (at least not so far) but me and all my friends love this app it’s so easy to use and it’s perfect if your like me and love taking pics I’ve order at least 15 times in the last 6 months and I’ve order 85up photos in every order.
Lost my order and not get refunded
by ttttiantian on 2021/01/11 23:38
My order lost and tried to contact them but never get responded
Mug with five photos
by focus8641 on 2021/01/11 19:43
Unacceptable! Cheap black mug , photos barely visible. Why not a light colored mug so the pics can be seen. It was a free gift but cost $9.99 for shipping. I complained to company but no response. Am not sending it back and would like a refund of the shipping costs. Beware of “free gifts “.
Terrible ! I’m not gonna order here again
by vaiksami on 2021/01/11 19:19
Order placed on December 29th It’s January 11 th and i haven’t received my photos. There isn’t a easy access to customer service either.
Pictures
by tee231997 on 2021/01/11 18:37
Got all my pictures in a timely manner and they turned out great!! I love that I still have 85 free prints left for the month. Worth every penny, will be ordering from this site again!!
Teacher
by teacher Young fives on 2021/01/11 17:50
Ordered pics of my class for the Christmas presents they were to make their parents-didn’t get delivered. Told them and they were supposedly resent-supposed to be here Jan. 9 and are still not here. Not happy.
Over a month and still no pictures
by dumdittydumditty13 on 2021/01/11 17:23
I ordered my 85 prints on December 5, 2020 and I still haven’t received my pictures!!! Same thing happened last year, you’d think I’d learn by now. So now they have the money I paid for shipping, AND my photos. Now what do I do? This is so insane and irresponsible.
Unbelievable
by Crasheswhenuploading on 2021/01/11 16:12
I ordered 20 prints and have not received them. The shipping date keeps changing literally EVERY day!! Do not order prints from here! You will not receive them on time! &amp; if I could give this 0 stars I would! Im extremely upset!
Missing prints
by xtumdrhvr Hindis on 2021/01/11 15:27
I’ve been using this app since the summer and have ordered 100s of photos with no problem up until a couple of months ago. At the end of November, I ordered prints so that I can have them before my birthday on December 7. They were supposed to be here by the 8th supposedly but never came. Then I reordered my prints so that I can have some before Christ since they were not coming in time. I waited for weeks and they still didn’t come. I even emailed them and there was just an automated response they send to everyone about how it is busy around the holidays, even though I ordered them before that. Finally I got my prints that I ordered in November but I am still waiting for my reprints. After this situation, I will sadly be finding another app to order my prints from!
Terrible took too long
by fffeyeyhrry on 2021/01/11 13:38
I bought prints last month but they still have never came. Best to use cvs because your prints won’t arrive for 1 month
Poor quality
by CariAdams on 2021/01/11 06:01
Not bright and glossy.
Excelente
by loncheritas on 2021/01/11 05:17
Muy buenas resoluciones
Convenient way to get photos
by JCYDogMom3 on 2018/09/05 00:36
I’ve been using FreePrints for a few years. I don’t always take advantage of the free 85 prints a month, but I should. When I have, the quality is great and I’ve also had larger prints made to be framed. I also use the PhotoBooks app and recently made a book of our beloved family dog after he passed away. It will be a nice way to remember our little dog, Sam. I just recently used the PhotoTiles app and those turned out great too. For people who are concerned about a phone photo not turning out well, the app will give you a warning saying the resolution is not good and the photo may turn out blurry. I have skipped a few pictures to turn into photos. I should just try and print the photo anyway to see how it turns out. I get 85 a month, why not? Customer service is great too. When an order took longer to arrive than expected, they were right on it. It wasn’t the company’s fault. It was an issue between my local UPS and USPS as to when the shipment was transferred and delivered. My order arrived safe &amp; sound after a few extra days. Give this app and the company a try. You’ll be pleasantly surprised!
So Surprising
by Grama Debi on 2018/11/29 19:01
I had seen the commercial on TV several times, which is how I learned of FreePrints. I couldn’t believe a company would offer so many free prints &amp; all I had to pay for was shipping. I finally went to their website to see what this was all about. Sure enough, 85 prints per month, free. So I went ahead and tried this out, with just a few pictures I had already on my phone. I also ordered double prints, so I could give my Mom copies, if they were good enough to share. For a low low price &amp; shipping, under $10, I received my pictures. I was really impressed with the light cardboard envelope they came in. The pictures came out so good. I am on a limited income, so I can’t afford much, but each month now I want to order more of my digital saved pictures. I also ordered the free magnet pictures they offered with my 2nd order. Oh My Gosh!!! They are great also. Now I want to re-do the pictures on my fridge. I also want to get the free tile picture that is offered each month. I’m a picture person, my family is displayed on most of my walls. Try this, you won’t be disappointed.
Great prints, terrible shipping
by mew844 on 2020/08/08 11:38
Great prints, no problem with photos themselves, everything was right. The shipping on the other hand is lacking. Every package arrived after the date estimated, and sometimes several days later. I paid extra for expedited shipping and was happy when I got the updates and it said “arrives on this date” however, none of the photos actually arrived on “the date” I understand shipping isn’t a 100% accurate science, but since I was waiting on the pictures for a project that had to be done by a certain day, I got very nervous when my photos didn’t come on time especially when I paid extra. Now, luckily I gave myself some time so I was able to get my project done in time, but if the site tells you that the prints should be there on a certain day, it should arrive. I would have rather been told it would arrive a couple days later and been surprised they arrived early, a small buffer is never a bad thing. I also didn’t get a tracking number on all my packages, so i couldn’t even track where they were, and be able to see when I might get them. I will still order from this company, and recommend it to people, but I will not trust the ship dates and always give myself at least a week buffer.
Absolutely amazed!
by Carrie3240 on 2018/07/25 15:29
I have ordered from FreePrints for a couple of years now- I order my pictures once every few months just so I have hard copies of them. I ordered larger versions for framing, etc. everything has always come out great. I was messing around in the app when I discovered the section where they list ‘Deals’. I couldn’t believe the awesome items you could order with your own pictures on them... grocery bags, mugs, canvases... everything looked so cool. I didn’t place an order then... but it was one of the first things I thought of this past month when my beloved dog passed away in a tragic accident. I went to FreePrints and ordered a pillow with his picture, and some blown up canvases that I could hang around the house. The quality of the items was exceptional. They did a phenomenal job. I’m sure they didn’t realize when they created these options for prints that they could actually help someone with a broken heart get through a grieving process. Thank you FreePrints. You guys are amazing.
STAY AWAY!
by daniellle17 on 2019/03/02 22:47
I have been ordering photos from this company for over a year now. All of the photos came out good. I loved the photos i had ordered from this company untill recently. The last batch of photos i had ordered were awful. I ordered 163 pictures and they had all turned out blurry and the colors were completely off. I had ordered a few pictures before and reordered them in this last batch because i needed more copies. The last ones sent looked nothing like the original photos or from the previous batch( which came out fine). So I contacted customer service hopeing they could resend my pictures. They emailed me back with a list of reasons to why the pictures came out bad. They had also said they have something set into place to stop this from happening and it is up to the customer to check for red flags before they order so this doesnt happen. Basically blaming me for how they came out. I had told them i ordered some of the same photos from them previously and asked if they could reprint all of the photos for me. They proceeded to email me back with a 5 dollar refund for pictures i paid 20 dollars for saying they could not reprint them because they would turn out the same. They couldnt even offer me a full refund for their mistake. Stick to shutterfly!!!! This company is a joke!!!
Damaged Mom’s Funeral Photo
by KK :>] on 2019/01/20 01:28
I tap one star as it is the only way I can review; otherwise, I would give a ZERO for customer service, photo quality and satisfaction. I ordered 4– 5x7 photos of me with my children who I rarely get to see since they live in different states. It was the ONLY photo taken of us together at my mother’s funeral 2 weeks ago. When I received my photos, one of them had a large orange spot at least the size of a quarter. I asked for replacement of the damaged photo to no avail. Begrudgingly, I had to go back and forth with Amanda H who refunded the total cost of the 5x7’s and told me to reorder the photos! Why? I have been a customer for 6 years and FreePrints cannot send me 1 replacement photo at their cost due to their mistake! These photos were to be framed and sent to my children as a remembrance of my mother’s funeral day. I am totally incensed by Amanda H who thinks she needs to school me on how customer service is only online, and I might add behind the anonymity of someone who obviously has jerked me around with her insensitive responses, arrogant attitude and was probably laughing in her chair as she incrementally increased my frustration over 1 photo, yet very important to me. Beware—your customer loyalty or their mishaps mean nothing to them! Good luck trying to receive fair treatment when they make a mistake.
If I pay for something, I expect to get it...
by JBlop17 on 2019/03/28 15:39
I got this app in hopes of printing a bunch of pictures I had stored on my phone memory. I ordered my pictures, and paid extra money to get RUSH SERVICE, which said it would take 2-5 days. This was perfect timing because I was hoping to make a collage for my mother&#39;s birthday. We reached the 5th day TWO days ago and when I tried to report that my pictures hasn&#39;t arrived yet, I was told I had to wait two days more to even be ABLE to report the pictures as &#34;late&#34;. So, I went in to the app today to say I still haven&#39;t gotten the pictures and suddenly the arrival date had magically changed from the 26th to the 28th. So that means that since I haven&#39;t gotten my pictures today yet, I will still have to wait ANOTHER TWO days to try and say that they are late. I literally paid extra money for this &#34;rush service&#34;. I could&#39;ve saved that extra money and just left it under standard shipping and it wouldn&#39;t have been a problem. But it&#39;s that fact that I paid extra money for a service that this company didn&#39;t go through with that is causing me to be so angry. I would STRONGLY advice you to find an alternative way to print your pictures because this company does not care one bit about the money that you spend as long as they are getting it.
Poor Quality Images - Poor Customer Service
by MommaChelle4 on 2020/08/29 19:43
I have ordered from free prints a half a dozen times and have been somewhat happy. Previously my images have come back decent - not super sharp - but decent. The last order I received all of my pictures came back blurry. All. of. Them. I have actually printed a few of the same exact pictures through Shutterfly and wanted extras to sent to my mom so I ordered the extras through FreePrints. The Shutterfly order was perfectly clear - FreePrints was horribly blurry. When I contacted them they sent a list to me of how to avoid blurry pictures; good lighting, sharp focus, large enough images, etc. blaming the image quality on me and not offering a refund or reprint. I am a professional photographer shooting with a professional camera. I know how to avoid blurry pictures. This was not on my end. I will no longer use FreePrints. **Update** I received a follow up email from the company. They still did not take the responsibility for the poor quality stating that the photos I uploaded came from iOS photo stream from ICloud (which I don’t who use). They DID, however, provide a “one time refund” for the full amount - which is much appreciated. So, I changed my review from 1 to 2 stars.
Best app for photo prints
by SuznSl on 2019/11/24 23:21
It was because of the great reviews that I decided to give this site a try. It was so easy to place my order. My prints were free but I had a small fee for shipping, and that was next to nothing. It informed me of prints that may not to super clear. I ordered anyway &amp; they were slightly blurry (as they were on my phone) but they came out better than I thought. I did receive a couple photos where the tops of my family’s heads were cut off and their feet, but my actual phone pic was nothing close to that, so I wish I had been warned they would come to me that way. Otherwise, I&#39;m very please with this site &amp; have already got many friends to sign up. Super easy to place an order! Oh and the mug I received free, of me and my sisters, is my favorite morning mug. It turned out GREAT! Plan to order more for gifts. One request...I wish I could just browse at items such as holiday cards and background options and mugs and more without having to go through the steps of ordering.
Quality prints and so easy to use the app!
by Jasully5 on 2018/11/23 17:13
I am not sure how I came across this app but I did and I am glad! I receive 85 free prints each month with no obligation to buy anything else for a nominal shipping fee. I receive reminders that my free prints for the month are about to expire. It is a GREAT way to remember to print out the memories you are making in life that often just sit on your phone, computers and in a Cloud somewhere. PRINT the photos, people! The quality of the prints I receive are honestly very impressive and so much better than other sites. Last month I did an order of FreePrints and an order with Shutterfly with the same prints to compare. OMG! The clarity and quality of FreePrints FAR surpasses the ones from Shutterfly and the Shutterfly photos were a lot more expensive! I just received another order with old scanned photos that are over 50 years old and they turned out GREAT! I love the white borders around each photo. Thank you, FreePrints! I am so glad I found you! ❤️
Here's the deets!
by Scarface motha on 2018/05/08 14:22
Update! It had been a while since I ordered. Decided to give OT a try again. The quality of the pics from my phone came out GREAT! I’ve tried Walgreens and quality was horrible. Using the app my pics came out much better than I expected. They did ship in a thin cardboard envelope which I don’t like, but for the quality I will keep ordering. Past review: Ok. So basically you get 85 prints a month for free all you pay is shipping. My first try I ordered all 85 prints and shipping was like $11, which was a bit more than I&#39;d pay at a local drug store. Quality was okay. The problem I have was with the shipping...they shipped all 85 in a paper/thin cardboard package which ripped during shipping! Luckily none were lost and the post office rubber banded them and put them in a plastic bag. If they would fix this shipping problem I would use again for the convenience, but if the shipping container isn&#39;t fixed I&#39;m not going to risk losing any pics and going through a replacement process.
Exceeded my expectations!
by mmueller0603 on 2018/09/30 00:44
This beats Walgreens or Target prints any day! Uploading pictures of my camera roll and even social media sites was so convenient! Although I was slightly disappointed by a $9.99 shipping cost, but I was impressed by how quickly I got my prints! I got expedited shipping for only a dollar more so I got my 124 prints just three days later, couldn’t have asked for any faster or easier ordering and delivery. The advertising seemed deceptive because it says 1000 prints a year but there’s a 85 count cap per month. And I know that my order was quite large but I would’ve appreciated more specific advising. The 4x6 photos’ quality was the same as it appeared on my phone so just be careful that if your picture has poor lighting or resolution- it will show in the print, but all the other prints were beautiful. They were shipped in paper envelopes inside a cardboard box with plenty of air pillows and they were perfectly secured and came right to my door! I never write reviews but I was moved enough to review this service. I’m very pleased.
WOW!!!
by pelverud on 2019/10/02 02:32
I never take the time to review anything in the app store, but FreePrints is so good I had to do it. I ordered 57 4x6 prints the first day I downloaded the app. The app is incredibly easy to use, and has so many options of where you can upload photos from. Great to see support for Google Photos. It made the process of selecting photos so easy. I paid $7 for shipping. I considered this really more as paying for the prints and getting free shipping. It comes to about 12 cents per print. It took EXACTLY 7 days to arrive at my house. In my opinion, this is pretty quick for both printing and shipping. There were multiple emails sent to keep me in the loop on my order. Most importantly, the quality of the prints was amazing. Definitely better quality than many competitors. I got the matte finish. All in all, I will be ordering from FreePrints again next month. I can now trust that my order will arrive promptly and my photo prints will be great quality. Thanks FreePrints team!
Extremely disappointed. I’ve waited a month and no prints.
by sbensais on 2021/01/03 19:26
I have ordered from free prints before and had a good experience. They came with no fuss, and the prints were good quality. My most recent experience has put me off from Free Prints all together. I decided to order a couple prints for a Christmas present for my friend, so I placed my order December 1st. The app said the prints would arrive December 11th. December 11th came, and no prints. I checked with the app in the section that said “I didn’t receive my order” and the app advised me to wait until December 16th. December 16th came, still no prints. I clicked on the Didnt receive my order again and the app said they would reprint them free of charge and they would come by December 23rd. December 23rd comes, still no prints. I check the app, and it says to wait until the weekend. The weekend comes, no prints. I check the app again and it said to wait until Saturday(January 2nd). It is now Sunday(January 3rd) and the prints are still not here. On the app, there is a disclaimer saying that orders may take longer because of the holiday season, but going from 6-9 business days to arrive to A MONTH and no prints is unrealistic. I am extremely disappointed with my experience. Do not order from them.
The best app ever!
by stephxgee_ on 2018/05/02 00:18
I honestly was very nervous about this app it sounded waaaay to good to be true. But after reading a couple reviews (which were a even mix between good service and bad service) I finally gave in and decided to give it a shot. My order came a day early which was awesome but let me tell yall about the quality of these photos!!! I’m very surprised and beyond happy with my pictures I thought some pictures would come out fuzzy or grainy since they were taken from my iPhone/ Instagram...nope they were super clear and sharp! Mind you I ordered 263 photos for only 28 dollars (literally KILLING all other printing service prices) plus I got a free upgrade to have all my pictures to have a matte finish look to them. Absolutely in LOVE with my pictures! I have never written a review before but I had to write one after seeing my pictures...that’s how happy I am with them and this app. Definitely going to continue printing my pictures from FreePrints.
One of my fav apps!
by Celtic dragon53 on 2018/04/12 14:13
At first it was too good to be true. But after my first order I was stunned! Excellent prints for just h cost of shipping! I&#39;m not sure how they do it, but I&#39;ve told all my family and fiends to get he app! I&#39;m not into selfies, but love having pics on hand to show off of my family and items of interest! This app has made my life and phone tons lighter! Now that we can get photo albums for the same deal, we are going to use it rather than a prof photographer for my daughter&#39;s wedding in October! I&#39;ve no clue how the company can afford to print pics for free, but am so glad they are! Now, 2 years into the program (along with the free albums) I’m even more impressed by this service. I’m not Em the great grand mother to a 3 month beautiful baby girl, so I’m constantly snapping pics! They are always perfect quality, amazing price, and always wonderful having a a book a month as she grows! If I could only have one app, this is the one I would choose.
My new favorite app!
by kristy12345 on 2020/06/11 03:27
This is my first time writing a review, but I feel compelled to write one since I’ve had such a good experience with this app! For years I’ve been going to CVS to print photos just to fight with the kiosk, wait around for hours, and be disappointed by half of the prints I got. This app solved everything. I can’t believe it’s free, too! You can print 85 pictures each month for free. I of course paid to have 596 pictures printed the first time around (I had been putting off printing my pictures for so long because I was dreading the CVS ordeal), but it was worth every penny. The pictures arrived at my doorstep within one week of placing the order, and they are perfect! I will definitely be ordering my 85 free prints each month and I can’t wait to explore what else this app can do. If you are looking to print pictures from your phone or social media accounts, I highly recommend that you download this app!
The google photos option when selecting photos
by s l e e p y c a t on 2019/11/10 19:36
When using the regular google photos app, it allows you to narrow down your search for a picture by 1) naming people through the app then searching someone’s name to get only pictures with that person in them 2) similar to searching a person, searching screenshots, videos, dates pictures were taken, etc. So if there’s a way you can make it so you can do these things through the app that would be great! I used this app for my friends birthday present, I got her a photo album filled with pictures of us. (She loved it!) But it was very difficult to do this because I had to, through the google photos app, search her name because I have so many pictures it would take forever to find ones of us. So I then took screenshots of all the photos I wanted and then was able to put them in this app. But doing this is time consuming and reduces the quality of the photo. So if there’s a way you could do this that would be great! Thanks!
Disappointed with quality!
by Cats&Books on 2018/12/24 20:33
It took 3 weeks to receive these prints. You can get prints from Walgreens or CVS in a day or two, for much less than the shipping cost of this app. So many of my prints are horrible quality. Some of them are faded, discolored, or too dark in some areas. And I know it’s not my camera because I’ve gotten some of these same photos printed from Shutterfly with no problem. Some of these prints are also cropped for NO reason. One picture is of me and two other people, but both of them are missing half their faces. And what I’m really annoyed about, is I had to pay extra for square prints on some of the photos because when I uploaded them it said they wouldn’t print right otherwise. Yet they still sent me 4x6 prints of them on top of the square ones. So I paid extra for nothing. I will not be using this app again. Even if it wasn’t for the problems stated above, it’s still cheaper to use a different online service when they offer discounts (which is all the time). I paid 8 dollars for 50 something prints, when I usually pay less than that for 100 from Walgreens or Shutterfly.
Something ain’t right...
by Mr. Mancuso on 2018/09/19 17:51
So, both myself and my wife have used this service and obviously, free sounds amazing. The problem that we both had was that EVERY SINGLE PHOTO that we upload to FreePrints gets some sort of “auto-crop” which basically ruins the picture. They automatically clip all 4 sides of EVERY SINGLE PHOTO for no apparent or logical reason that we can think of. In a nutshell, we pay 7-10$ (shipping) for free prints that are ALWAYS missing sides of the original photo and just don’t look right in picture frames due to the fact that a frame sometimes takes even more of the picture “inside” the frame. What we’ve both been ending up with are cut scalps, half arms, missing feet, partial ears, or simply missing important parts of the background... I gave it 4 stars because you kinda can’t go wrong with free (outside of shipping), but if your going to use this service, make sure your not sending them perfectly cropped photos because they will crop it out even more for absolutely no reason at all that we can logically think of. Personally, I’d rather pay more for the EXACT print of a photo that I upload to them...
My first order/ Updating my review
by Hugs4dmr on 2020/02/19 19:49
UPDATE: After contacting the company regarding my first order being moved to a new shipment date and then not being shipped as stated; they were very quick to respond and keep in contact with me as to my order. My Shipping information was verified and they quickly reprinted my photos and were ready to be shipped out. The next day my 1st order of prints had arrived and I quickly emailed them to cancel the second order. They stated that they couldn’t cancel it but thanked me for notifying them. So I am updating this to 5 stars ! I was to get my prints on Friday Feb 7 and they never arrived. The site said delivery would be now be Tuesday Feb 11. Still haven’t received prints. It says to contact us thru this APP, when I do all it says is the same thing. Contact us thru this site if you still haven’t received your order. So I decided to write a review instead and I will cancel my order.
VERY DISAPPOINTED!!!!!!!
by ziaflora on 2020/02/21 22:11
I have ordered from this company once before to see how legit they were. My order was placed and delivered promptly within just a couple days. My son will be 13 on Monday and I decided to order a bunch of pictures so I can make him a birthday board with pics and decor. (In the middle of that process) I placed my order on February 11th. Giving my order MORE than enough time to arrive here before his birthday. Tracking has not updated since February 16th. Order was suppose to be here on the 19th. Have NO clue where my order is or when it will actually get here. Horrible inconvenience! When I actually thought it would be MORE convenient to order through them again instead of physically going to Walmart printing out almost 300 pics. The company puts blame on USPS but all in all I feel it is their responsibility for customers orders and being able to give you an update about your order. I am not able to get a refund because my order has already shipped. I couldn’t expect them to make use of my family pics. 🙄 I wouldn’t recommend this company and I will not be using this company any longer. Very short lived. But for VERY justifiable reasons. It’s unfortunate.
I expect the best... but
by Ratpatroll on 2018/07/16 23:06
My first review ever...please excuse all typos! I have an iPhone which fills up with pictures way to fast and I like most people, find it difficult to decide which photos I need to get rid of to regain some precious memory space. I am an Apple Inc. hostage and know these deleted photos will be swept clean from the Cloud and all my devices as soon as I push the proverbial delete button! These memories however crappy they may be must be preserved! So I get them printed up via a local pharmacy before I delete them. I expect the best...but I am often disappointed. So I decided to try FreePrints and I am glad I did! For a standard postage fee I get exactly what I expect! Perfect Photos printed on top quality paper and delivered to my house often times a week earlier than expected! FreePrints is a no brainer for me and all I want to know is when are they going public and where can I buy their stock? 5 star review from me!
No pictures sent
by Em89107 on 2018/10/25 18:56
They offered a deal where on your first order you would get 10 pictures for free no shipping I decided I would give it a go and if the quality of the pics were good I would order from them frequently they even offered making books and coffee cups and other personalized gift items. I order my pics on September 29th and they cancelled my order I just found that out today. If I reorder now I would have to pay the shipping which isn’t much but they went back on their free 10 photos without as much as explaining why. I told my friends and family about this app and was going to let them know the quality of the photos once I received them because they would order from them as well instead of doing Walmart print or use other services. So if they fix the issue I will be more than happy to update and give a higher star rating but for now I feel lied to and the fact that they didn’t bother to tell me the order was cancelled or their reasons why it was cancelled makes absolutely no sense and then for me to reorder the photos means I miss out on the promo they offered for a product I don’t even know if I will like yet is bull
NOT HAPPY WITH SHIPPING!
by crazy lady with yellow hair on 2018/09/06 19:23
I ordered my pictures the quantity of 32 standard size pictures. Great price only 4$dollars should be shipped by 6 September I ordered them on August 26. I did not receive them on 6 September. So I waited another day looked at my shipping order details and it said it already revived it had not. I wrote a email to the company they had asked me and apologized and told me to wait two more shipping days so I had. My mail has come and gone and I still do not have my photos. I looked at a new shipping date on my account it said 12 September if I do not receive them by 12 September I will cancel my application and never use this company again. I could’ve just went to Walgreens or Walmart and had my photos printed then and there and pay the extra money to have them when I wanted them. I had great hopes for this app because I have many photos probably thousands of photos that need to be printed so I can show them off instead of having to carry my phone around to look at them. I give this 1/5 stars .I will write another review if I get them on the 12th and the quality of my pictures are great until then you have one star. Sincerely disappointed customer!
Ordered TWICE
by Wredsfgrsvkg on 2019/03/04 10:05
There’s something so special and nostalgic for me when you flip through the pages of a photo album. With almost all photos stored digitally these days I would think about how my children will never get the opportunity to watch their parents fall in love or their first birthdays or aunt and uncle’s weddings between the covers of a photo album. With fast shipping, QUALITY photos, cheap prices, and a simple interface I think FreePrints is the best option out there and now the only photo printing service I use. Each month you’re offered 90 “free” 4x6 photos requiring you to only pay the shipping- around 10-12 dollars depending on sales, promotions, and locations. I’ve ordered 178 photos in the last two months and I have to say, the best part of this service is the crisp, richly pigmented photos that accurately and effectively capture a moment in time. 5/5 One album full, many more to go!
Could improve ...
by heatherbaby22 on 2019/03/18 15:25
I love this app and have used it for a while now for all my photos! And I love how easy it is to choose &amp; pick what photos you want &amp; what you would like done to them. The reason I am rating this app 4 stars instead of 5 , is solely because it gave me the option to pay an extra small fee to receive my pictures earlier then the standard shipping time. So technically I would get my pictures back 4-5 days earlier. Well ...I paid the extra fee and my pictures did not come on the date it said it would. It’s actually 3 days late &amp; still counting. So why should I be charged the fee if my pictures didn’t arrive on time? I think it’s a little unfair people pay extra for this option &amp; still don’t receive their photos on the correct date. But other then this , I’m pretty happy with this app &amp; will continue to use it on the regular!! (Just a few small improvements need to happen to make this app absolutely excellent)
Stunning.
by tiffany2828 on 2019/09/21 21:47
I absolutely love this app. I have so many pictures on my phone that I’ve always wanted to turn into actual pictures that I can put up. So one day, I decided to give this app a try and I chose 32 pictures I would actually want to see in actual pictures. They shipped on the 16th and I got them today which is the 21st so that was fast. I opened them up and omg the pictures were absolutely lovely. So many memories I had on my phone I now also have in actual pictures and I couldn’t be more happier. Thank you so much. I’m close to choosing more pictures to do I have 53 free ones I can do when I’ve already done 32. This app is amazing and I’ll forever have it in hand. Thank you so much to all of those who are behind this app and work hard to bring our pictures and memories to live and give us an option to be able to hang them up all around for us to view each day.
Such a Deal!!!
by Goleta Grandma on 2018/12/04 21:09
I’m having so much fun finally getting pictures printed and off my phone. FreePrints makes it so easy to tap away choosing lots of my favorites. So far I’ve received my free 20, then 85 prints, ordered a book and lots of tiles for gifts. The pictures come out so well. I love the book with my granddaughter’s cute face on the cover. Hate to give it away. But I can order my own and switch up some of the pictures. I’m not very technologically adept but managed to arrange several pics per page in the book. I like that there is a count at top of screen so I can see how many I’ve chosen. Easy to delete and add pics. My only negative was that I got three pics I didn’t choose somehow. I would have guessed “user error” but I was doing all closeup pics of people and the errors were one of my dog, one of a fountain at The Alhambra and one I never saw before. But, hey, they were free, the rest were great and now I have Christmas gifts for three families! Delighted Grandma in Goleta
This App is Great
by Blublublu1236383 on 2017/10/11 06:41
I was a little skeptical at first if this app was true with its claim of free prints. The shipping is the only thing that you have to pay for, and it is much cheaper to print through this app than it would be to print at a Walmart or Walgreens. The quality of the pictures vary though. If your picture was taken with good quality, then it printed out beautifully, but on picture that I edited to zoom in, the picture looked more fuzzy. They were still very nice picture though. I had some problems with getting the pictures sent to my PO box, so I contacted customer service and asked them if I could have them shipped to a different location instead. They were very nice and fast with emailing me back, and the shipped the pictures to the other address with no questions asked. This company really knows what they are doing, and I will be using them for years to come!
Very variable quality
by k12: on 2019/07/08 06:24
The first time I received my order, the photo quality was decent, and all my images were there. The photos did appear about two stops darker than I had put them in, but that was acceptable. The order arrived late, even though they’re located within the US and their estimated shipping is already in the range of 2-3 weeks without paying extra. This time every single one of my prints is cut-off. Sometimes it’s from the side, sometimes it’s from the top. I had very clear white borders around most of the photos, and in the prints they are nonexistent. The major pro to this company, however, is their remarkably fast customer service. Within a few hours, I had a response to both complaints and customer service worked efficiently &amp; kindly sorted them out. Second time was apparently my mistake, be forewarned that your photo will likely get “jostled” in the app, so make sure everything looks as it should be.
I NEED MY PICTURES NOW PLS
by FREE PICS PLS GET MY PICS on 2019/06/12 20:52
So when i first got the app i ordered 8 pics then when i ordered it it said its gonna be at my house by the 18th and its the 12th then today i tried to order some more pics and it said my pics cost $1.99 but when i put my credit card on the app it said that it wasnt able to get the money off of the credit card cause i only hade 15 dollars on there but when my friend got her new credit card and it had $300 dollars on there it accepted her card is it me or does this app only want your money cause when she got done a message sent to her phone and it said all of your money has been taken off of your card so may i pls have my pics because it said my other pictures before the ones that would be here on the 18th it said that my other pictures would be here on the 15 cause i paid for rush services so i need my pictures now they were for a funeral pls
Great pictures inexpensive
by rdisanti on 2019/03/12 16:16
This is the best site I have ever used . My pictures come out amazing! I love that I can pick my sizes of my pictures. They are very inexpensive especially when they give you free pictures and coupons!!! They are delivered right to my door in a very short time in a professional envelope especially with larger prints . They put cardboard in the envelope do they don’t bend and mark the envelope do not bend pictures inside. I’m actually putting in another order today!!! Great business to deal with and the app is extremely easy to use! I take several pictures of original photos as well and they come out phenomenal. Just like the original. I tried to replicate photos from other photos at stores and they were horrible. This app makes everything look so much better. A 20 year old picture will look brand new! Highly recommended!
Prints are great. Customer service is A TRASH PILE
by Someone who lost 100$ on 2020/12/31 16:20
I’ve been using freeprints for a couple years now and have never had an issue, however I’m constantly hearing bad things about them. Well I guess now it’s my turn to have a bad experience. I ordered 60 4x6 4 8x10 some 11x14 and one 16x24 on December 16. I paid extra for quick shipping. Delivery date was set to be December 22. They don’t come. Fast forward to dec 26th still not here and that’s fine because of Christmas I totally understand. FINALLY my 4x6 and 8x10 come. No big prints though. I tried and tried to get ahold of customer service. Clicked that my order arrived and there is a problem, they tell me to wait another day. I do. Wait another. I do. The tracking numbers they gave me say that the order never arrived to USPS. So who knows if they even made the bigger prints and shipped them or just completely forgot? After emailing them 7 times they finally emailed back and said that they’re just Gonna send the bigger prints again. So I just paid 60 dollars to wait over a month for my prints ? No thanks. This is my last time using freeprints. I’m going back to Shutterfly. GET BETTER CUSTOMER SERVICE YA AMATEURS
Absolutely WONDERFUL
by kStewart731 on 2019/11/15 15:13
I’ve become so accustomed to have very picture of my children posted on my social media pages or kept on my phone I started to miss having actual photographs, keeping them in books, framed on my desk or walls. When I saw the FreePrints app I was a little skeptical. How good could they possibly be ? You know, ‘you get what you pay for’! I figured I would give them a try, 25 photos and all I paid was $1.40 for the cost of shipping. My photos arrived in about 1-week &amp; they printed came out wonderfully. I’m getting ready now to submit another order and I think I’m even going to try their sister app, FreePhotoBooks. I couldn’t be happier!! I can now build baby books and albums of my children as they grow. I will be designing a photo collage for my wall, so fun. Thank you FreePhotos for giving us BEAUTIFUL Old Skool/retro photographs in a super easy to use app❣️❣️
Good but needs works
by stranded-again on 2020/06/23 20:27
I’ve only placed one order with the app, and immediately think it has a major flaw. You need to be able to save your order and come back to work on it later , as people don’t always have time to do the whole thing all at once. Each time I had to leave the app it would make me either start over or immediately place my unfinished order even tho I wasn’t done adding the pics I wanted. I also think it needs to have a folder where you can save pics for future orders - since it’s most likely something you’re going to use every month. Also would be better if you could actually pull up the pic and view it in a bigger form than a thumbnail size pic so you can make sure you’re using the right one. Otherwise you have to do a lot of pre-work in the pics before even accessing the app - which means more work. Pics came today and I was excited to have them in hand. I like the matte finish.
Love this company
by ExtraEver on 2019/08/10 11:58
If your like me and you really love having physical, printed photos to hold on to for memories then this app is for you! The quality of the prints are great and they always are delivered super fast. There has been a few times where I’ve had issues with my prints such as the photos came in much darker then the ones I uploaded and they make it easy to correct. All I do is send them a quick message through my app stating I had a problem with my order, then I upload pictures of the problems so they can see and they always correct it and resend me proper ones for free right away. And this doesn’t happen often I think just 2 times actually since I started using this company about 5 years ago. I order from them frequently- even the books, oh man I love the books! Anyways, yes! This app/company delivers for sure!!!!!!!
BEST PICTURE PRINTING APP OUT THERE
by CoachDani on 2020/06/05 19:33
stop scrolling and download Free Prints. I’m a new mom of twins raising them in quarantine. I’m laid off and my wife works from home so yeah, we take a lot of pictures of our babies. I have searched high and low trying out dozens of other phone to print apps. Looking for 1. 4x6 glossies under .26 cents per print, 2. Cheap shipping 3. FAST shipping and 4. Good quality. Free Prints is the only app who can do all 4. CVS, Walgreens, Shutterfly, Vistaprint, Mpix are all either too expensive, took close to a month to arrive, printed blurry or pixelated prints or charged an arm and a leg. Free Prints actually gives you 85 FREE prints each month and any extras over that? I paid .6 cents each for! SIX! Immediately after they came, in less than 10 days, I noticed the quality. Stunning HD prints. I have already ordered more and will never go elsewhere and neither should you.
They are wonderful!!!!!!!
by ScarlettMaggnoliaa on 2019/12/20 03:13
I just want to say that this company is amazing I had ordered prints from them a few times my orders were always for filled to the standards that I expected and wanted they were delivered in a timely manner I recently moved right after I ordered a set of prints and I went to the post office and change my address so I assumed that my prince would be forwarded to my new address now somehow they got lost in the mail or I don’t know but I never received them so today I went on the app and I went into the part of contact us and I clicked on they did not receive my prints and within seconds I had a new set of prints mailed to my new address at noon charge no questions asked no nothing they make sure that s s customers are satisfied and our money is well spent thank you so much for being an honest wonderful amazing company!!!!
I rarely write reviews...
by JenThePen on 2018/09/25 11:05
It is an extremely rare occurrence because I find that I get too busy and end up forgetting. I just received my first order of prints yesterday. They send you the standard 4x6 prints for free, but you have to pay for other sizes (I ordered a few 5x5 photos for my square Instagram photos). The picture quality is great, from the ink to the photo paper to the packaging. It really is free except for shipping and handling. I think I paid roughly $18 for somewhere around 80 photos, a bunch of which were square sized. It would’ve been even cheaper if I kept everything at the standard size. The app itself is a little bit buggy but it still functions well. I love this app now and I’m going to be telling all of my friends to use this service. Next month I’ll be ordering a set of pictures for my grandmother. 😁😁😁😁
Worth it!
by casseeeyyy on 2018/12/13 00:50
After seeing an advertisement for FreePrints, I knew I had to download it. I had already planned on printing photos sometime soon, so I got extremely excited when I saw this app. I usually don’t download apps seen in advertisements, let alone ever write a review on them, but this app just felt worth it to me. I ended up ordering 429 photos for $30. Even though shipping ended up making the cost a little under $40, I think it was totally well worth it because they were so easy to edit and I didn’t have to go through the hassle of going to a local Walgreens. Plus, they came 4 days after I ordered them. When they arrived, they were nicely put in a brown box so they were in great condition and the quality overall was just really amazing. I am truly impressed with this app and I plan on using it again when needed.
Love this APP !!
by lunyyyyy on 2019/03/30 07:42
I think I’ve never written a review for an app but I really have to for this one !! I’m soo happy I found this app I love it it’s amazing and it makes my life soo much easier ! I love taking pictures especially now with my newborn baby I have soo many memories to create with her , only thing I hate and dread is going to the pharmacy to print pictures so that means they usually stay in my phone . But now with this app I’m able to do everything directly from my phone , the photos ship directly to my home and best of all the quality of the photos is great &amp;&amp; my photos are here within a few days to a week which is not bad !! I’m really really satisfied with the app your just paying a small delivery fee and getting your pictures shipped with no hassle . Definetly recomendable &amp;&amp; your doing everything from home !!! 😍😊😬
Paid for expedited shipping but still no package
by Emily9614 on 2019/12/22 20:46
I’ve used this app several times and I don’t have many complaints. But I paid for the expedited shipping and was told my order would be here by a specific date. It’s now a day late. All they have to say about it is to wait two more days and if it hasn’t arrived by then to contact them again. But I need them no later than tomorrow - which is why I paid for EXPEDITED shipping. Otherwise I could have paid for regular shipping and received them at the same date that they should now be arriving. I realize that it’s the holiday season and things happen, but if I pay for expedited shipping, I shouldn’t receive my items at a basic shipping speed. If you go to the “contact us” tab on the app, it won’t even let you contact anyone about this. I’d like a refund on shipping and to also know where my package is but thanks to their app setup, I have no way of sharing my issues with them. I’d like to give them 1.5 stars because you can get a lot of prints for cheap - although they’re not always the best quality and shipping is expensive.
This is not free
by Valerie Chubis on 2019/06/17 17:38
I’m truly disappointed. I downloaded this app on June 17, 2019, during my finals week when time was the most stressful. I intended to distract myself and make my room all aesthetic and cute. However, this made me even more stressed. As I wasted my class time sorting through my camera roll trying to find the cutest moments of my life, and when I was finally done, I hit ‘add to cart’. I gave them my address and name and I intended of nothing more. I was wrong. As I clicked on the next page, my heart stopped. Seeing the words “FREE” in big bold red had only distracted me for a little time and it wasn’t long before I scrolled my eyes to the bottom of this receipt and out of the blue saw “$8.95 total amount.” I knew shipping was a thing, but this is absolutely absurd. This app should rename itself from being called “FREEPRINTS” because it’s not. Yes, the photos itself are free (only the first time you order) but almost $9 for shipping is absolutely ridiculous. Upon realizing this, I quickly deleted this app. Moral of the story this is a scam, nothing in life is free. 99.9% don’t recommend, especially when you’re broke.
Really happy with results!!
by jwill127 on 2020/03/31 22:58
Honestly, after reading several reviews I was pretty convinced this was a good company and I would indeed receive photos. So I sent in my 85 photos and a week or so later I got them in the mail! The packaging was very nice and kept the photos in place. I’m truly so excited to order more pictures and try out their photo book app as well! There were a few pictures that the quality didn’t turn out amazing, but still turned out great despite there being a natural shadow to the picture. Which they tell you to not pick a photo with too much shadow because it will not turn out as well, just something to keep in mind. Definitely give it a try! I only paid eight dollars in shipping, which isn’t bad considering how much it costs to print photos at Walmart or Walgreens.
Don’t trust this app!!
by Snow.ttran on 2018/05/01 14:41
I downloaded this app through Instagram and started doing the free print as the app offer. Only free for 3 by 4 but if you want larger pictures you have to pay for it plus shipping. I don’t mind to try some new things and though only few $$ but want to see how good they are as those reviews from app. Well ... yes well... I stared order April 18 and the order showed me 10 days to get those items but after 14 days I clicked on the questions on my order that” where is my order?” They keep telling me that “ please wait two more day because of delayed or whatever. So I’m patiently waiting 5 more days and now 8 days and keep checking my order again. App showed me please click on the pictures I have missing to get the reprint. What the f*...going on there is no items came to my house now I have to chose which pic has missing!!? And wait 10 days for reprinting. And maybe never get it. I did what they asked for but if in 10 days I won’t see my order i will call my credit card company to get $$ back... so ... whatever I don’t recommended this app at all.
First impressions
by Ryliejaiden on 2018/05/26 02:34
I just placed my first order through FreePrints. I ordered 44 4x6 prints for $3 (after a $1.99 discount). After my purchase, I was promoted to download another app by the same creator in exchange for upgraded shipping. After downloading the app, I got an “achievement” for doing so and unlocked a new free feature. It seems pretty easy to unlock new features like this, which I think is pretty cool. Some of them are bonus prints, others are shipping upgrades or even free large prints. You can only print 4x6s for free so you’ll have to pay extra to get your square Instagram photos printed (unless you want to order them in the free size and trim them down) or to get a larger print. I don’t know if I will be a long time user of this app, I will have to wait to see the quality of the prints, but my first impressions are pretty good. A couple downsides right off the bat: - the upload time is extremely slow when uploading from the camera roll (but is instantaneous when uploading through Instagram). - the shipping seemed a bit high at $4.99 for 44 small prints, but with a discount and a free upgrade it feels more in the right range. I won’t be getting free upgrades and discounts every order, however. - only 4x6 prints are free, 5x5s are about 50 cents and larger prints are more. It would be nice to have a square option for free.
I LOVE !
by DanyelleAlesha on 2018/08/12 07:41
for the longest i have never had any pictures of my childhood because they were always back home . then once i got my first job as a photo sales person i grew an amazing addiction to having photos of all my memories and then i started to print them out but i always wanted more . so then i came home to visit family and my cousins had pictures of course from FreePrints and im like wow cool ! so i received my first 10 and i was in love instantly . the quality was amazing and i had pictures to hang around my new room because i had just moved away from my friends. so eventually i came back and ordered 30 more &amp; I LOVE THEM ! im super excited to hang them around my room and i thank FreePrints for the amazing photos and opportunities. I love it ! Please never ever shut this app down. And not to mention I received my photos waaaaay earlier than I was supposed to . It’s an all around great app.
So-so
by KourtDE on 2020/07/29 20:50
It’s hard to complain about free prints, but I have also used their service to prints pictures I have paid for. I placed one very large order (over 2,000 pictures) and wanted to literally cry multiple times because they were all out of order and I had to sort them! Talk about a job. I don’t know why they couldn’t print and package them in the order they were uploaded and ordered. The cropping also isn’t great. I painstaking went through every single photo to make sure it wouldn’t cut of in a weird spot, but they seem to still just print them willy nilly just as they please because I have tons of pictures that I know I cropped differently. That I could deal with and only print certain photos trough them where I don’t have to worry about the weird cropping, but them sending them all out of order is a pretty big deal breaker for me. It’s happened with both orders I placed recently, so it wasn’t just a one time occurrence.
Rating Trends
410,313,441,310,482,436,350,423,374,629,332,469,395,419,345,261,293,373,357,339,298,332,331,295,297,320,305,296,288,293,310,298,183,341,341,304,305,235,514,547,379,594,499,364,315,292,368,381,410,697,490,380,305,284,312,377,433,392,427,376,329,434,309,234,283,214,182,251,383,401,420,697,621,317,291,408,410,315,289,343,275,252,249,241,291,235,227,192,218,188
All Versions
5.0
578,456 total
 5
509,393
 4
43,128
 3
11,734
 2
4,096
 1
10,106
Current Version (3.20.1)
5.0
541,317 total
 5
475,680
 4
40,681
 3
11,362
 2
3,926
 1
9,668
Version History
More...