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App name
secret photo vault - Keepsafe
Description
Download Keepsafe to join the millions of people who have entrusted over a billion pictures to Keepsafe: the most popular photo locker and album vault app. Keepsafe secures personal photos and videos by locking them down with PIN protection, fingerprint touch ID, and military-grade encryption. It’s the best place for storing your personal pictures and videos. With Keepsafe, you can protect your privacy, secure your photos, and save phone space. Use Keepsafe for: - Preserving special memories - Storing family photos - Protecting copies of your driver’s license, ID cards, and credit cards - Organizing important documents What makes Keepsafe different? • Award-winning photo locker, with over 70 million users • Beautiful design and UX. Easy to upload, view & organize photos • Smooth scrolling for photo viewing on all devices Basic Features: - Phone and tablet support - Simple interface - Easy-to-use PIN pad access - Photo backup - Custom albums - Full-screen and slideshow viewing for photos and videos - Integrated camera for taking photos directly in Keepsafe - Safe Send for sharing pictures for a limited time from Keepsafe - Syncs images and videos in Keepsafe to all of your Keepsafe installations on any platform Keepsafe Premium’s Exclusive Features: Manage Your Photos • Album Lock: Assign individual PIN codes to access particular albums • Private Cloud: Stores up to 5,000 items in Keepsafe • Space Saver: Compresses photos and saves originals to the Cloud • Trash Recovery: Retrieves photos you’ve mistakenly deleted Personalize Keepsafe • Ad-Free: Keeps your photo-viewing experience distraction-free • Custom Album Covers: Sets album thumbnails to a specific image ======================== Help & Support Problems or questions? Visit Keepsafe’s support site at https://support.getkeepsafe.com/hc/en-us Send a ticket from inside Keepsafe (best for troubleshooting) Contact us at support@getkeepsafe.com ======================== Keepsafe Premium Subscription - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the period - Length of subscriptions: one month & one year - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Price of subscriptions: one month - $9.99 dollars & one year - $23.99 dollars - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription. ======================== Links Terms of Service: https://www.getkeepsafe.com/policies/#terms Privacy: https://www.getkeepsafe.com/policies/#privacy Keepsafe Basic is ad supported: http://bit.ly/1M3HmAc
Nipa
by nipa920 on 2019/02/21 07:24
☺️☺️☺️
App has been Broken for months
by Abantgardian on 2019/02/21 05:37
I actually really liked this app until about 7 months ago when it stopped working and uploading my files. I pay for the premium version and can’t upload photos videos and files to keep safe. In the past they would upload to KeepSafe and then delete the files from my phone afterwards. Now, nothing! I have contacted support a few times regarding this issue, and was told to try a few things which did not work. I then mentioned to support that they must be aware and that this cannot be an isolated problem as I’m having the same issue with my android phone. They told me that they are aware of the issue and are doing their best to resolve it. I was told to keep automatic updates on. The app has updated numerous times since this problem started and still no resolution. Quite disappointing for a paid subscription to an app that is supposed to keep your data secure. I would hope that they have competent programmers working in this. It’s been months. I’d be happy to change my review should this issue be resolved, otherwise, a refund is in order!
Wish I could give it 10 stars.
by iArtStuff on 2019/02/21 03:39
Best app ever 🤷🏾‍♂️🤫
Dope
by YungOVO on 2019/02/20 18:43
I love it & it helps me save the best nudes :)
Apps not working
by Tovar23 on 2019/02/20 06:32
I open the app doesn’t load and kicks me out
Unable to open
by please fix 10101 on 2019/02/20 03:16
Been going on for a week and a half. I can’t even get into my app at all. No matter how many times I restart it
Premium subscription
by nsfwizards on 2019/02/19 12:26
Keeps crashing after update
Backup error
by Junior6564 on 2019/02/19 08:01
So the app has been trying to back up 5 files for a couple of months now and I tried to stop it by deleting the video it tried to backup the only reason it saying 5 is because I tried to add 4 more pictures to the app and it refuses to stop backuping, also the app seems to be taking up ALOT of space
Constantly crashes
by plant12492 on 2019/02/18 22:05
This app constantly crashes. It started about 2 months ago and has done so ever since. Would not recommend.
Good app
by bos ink 74 on 2019/02/18 09:51
Great app
Does not open with new iPhone update
by fixt998877 on 2019/02/17 17:51
With the new iPhone update, KeepSafe will not even start up. Can you please update the app?
Won’t open
by Fgxfnsjetied rugosa on 2019/02/17 12:43
App freezes on opening logo and purple screen been that way for over a week have reset network settings downloaded all updates restarted phone dozens of times and I’m paying for the app that I can’t use very upset :/
Crashes on iPhone X
by JahrDiePie on 2019/02/17 10:08
Crashes when opening the app
Updates
by Fireman1223 on 2019/02/17 07:43
Since the second to last update, the app won’t even open. I pay for the subscription, and I’ve emailed them twice, they came out with another update and still not working. Emailed them again a week ago, still no update to fix it, and I’m not the only one. KeepSafe step it up. This is ridiculous.
Great app!
by Lovethzzzappp on 2019/02/17 03:11
I love this app! I keep all my photos & videos in here!!!
Love this app
by libramac on 2019/02/17 02:00
Best app ever! It has definitely allowed me to hide some of my pictures.
Keepsafe.
by Bogwheel on 2019/02/16 22:57
Wonderful. Very good need to get back my old delete photo
LOVE IT
by jessica65383853 on 2019/02/16 18:22
It’s perfect even if you don’t have premium I don’t understand why everyone else has had problems mines great and I love it!
Keeps crashing!
by Chenchooooo on 2019/02/16 16:46
Keeps crashing
Pic
by hpd784 on 2019/02/16 16:28
Great app
Keep safe
by Sad mom in Kentucky on 2019/02/16 15:25
I have used this app for years and would recommend it to anyone looking at keeping things safe and easy access
Boris
by Xyikin on 2019/02/16 08:08
Great app. Love it.
Perfect
by Duster323 on 2019/02/16 05:17
Everything you could want, I wish the videos loaded just a bit faster but aside from that it’s perfect.
Love
by ADGVIXXIV on 2019/02/16 03:17
Love it
Great !!
by Evdawg510 on 2019/02/16 01:42
Very secure and organized app.
Crashes
by Ball_is_life12122020 on 2019/02/15 23:42
I’ve had premium for over a year, recently it crashes whenever it’s opened
The Best App For Now
by Hi surfer on 2019/02/15 19:09
This is the best replacement app I have found for keeping sensitive personal photos and videos since my other app became defunct and unavailable. Still needs a lot of work such as naming individual files, option to keep some files locally and others on the cloud and the ability to import large amount of files from a computer such as by using the iTunes data import to get it into your iPhone/iPad. Right now I’m keeping part of my library on another app that I want to keep local, and keeping the rest that I want available on both the phone and the tablet (via iCloud sync) in KeepSafe app. I’m hoping they will keep developing until it becomes more fully featured but for now this is definitely the best there is in the App Store that I know of.
Crashing since last update.
by morymed on 2019/02/15 18:41
I have not been able to open the app on my phone since the last update. It will not load, and my stores pictures are being held hostage. The app is otherwise fine, but this should already have been fixed, especially since there’s a premium subscription fee. By the way, when I reported to customer service, I got zero help. The reply was basically that there was no fix for the issue??????
Crashes way too much
by Dude da on 2019/02/15 15:25
I have the premium, and when I try to open the app the app simply does not open. Please fix this.
Latest update broke the app
by Kamdyn23 on 2019/02/15 12:04
Not sure why, but I can't even open the app since the last update, please fix asap!!
Need some fixing
by mariawin3 on 2019/02/15 07:36
So far it's ok but it's not importing photos from Snapchat well. The only way to download properly is to download the pic from SC to my camera roll and the upload it to the photo vault. It should just cut out the middle man and download straight from Snapchat to the photovault
$24 a year SURPRISE (scam)!!
by seether003 on 2019/02/15 06:02
I swear when I originally downloaded (years ago) there was no fee. Then they changed their policy, name (they said was a privacy thing they had to update app and how it’s used) and then added a subscription fee. I haven’t logged in since the change because I forgot my password and now, surprise!!!! $23.99 charge to my card I wasn’t expecting. Well played.
Amazing
by {}{}{}{}{}{}{}{}{}{}{}{}{ on 2019/02/15 03:01
This is a fantastic app. Really well made.
Amazing
by Vencent1389 on 2019/02/14 23:58
Amazing app. I love everything about it but after the most recent update it just will not load up for some reason, and I really need to get my pics. Please fix ASAP!!
StevieB1972!
by StevieB1972! on 2019/02/14 23:02
Great to have protected files.
Great
by Paul Marcos on 2019/02/14 18:23
I really really love this app it's the best
All picture deleted
by talktomeshawty on 2019/02/14 17:36
I had about 100 pics saved. Logged out for personal reasons. 2 months later I log back on. ALL MY PICTURES ARE GONE!!!
Update changed cropped photos
by Holy Crop! on 2019/02/14 06:43
I originally really like this app. However, after a recent update, it altered my photos! I had cropped several of them & the app changed them back to the pre-cropped version! Very frustrating...please fix this problem!! I will look for another app to store my photos if this isn't fixed soon!
Best secure app
by Wonderwmn80 on 2019/02/14 03:11
Love it, super dope and secure
Bug issue
by The phorgivin son on 2019/02/14 01:52
Love this app but currently it not opening maybe it just my phone but it seem there's bug issues please fix
Excelente muy Excelente
by pulga.dj on 2019/02/13 19:22
Bueno excelente
New update doesn’t work
by SammiB1224 on 2019/02/13 12:01
I have never had an issue with This app until the new update. When i attempt to open the app it never actually loads. Its a purple screen with the logo on it. It never even gets to the screen where I can type in my pin. Now i have no idea where my saved photos are and i cannot add new ones...
Love it
by Leo.H86 on 2019/02/13 07:05
Works great on android but bit laggy on iOS
Safe
by papitowalter on 2019/02/13 04:58
Great. I like this app. Is the better. Good Job.
What's going on?????????
by Zubi Palace on 2019/02/13 04:27
Yooo the whole app isn't opening it gets stuck over and over. I have a lot of photos in there and I so pay for this app. Come on there are free apps without this kinda problems.
Photos
by GQ7563 on 2019/02/12 20:47
I’ve downloaded several photos into the KeepSafe, but a third of them won’t even pull up. I don’t have that issue with any other photo app.
gotta be fair
by okie1916 on 2019/02/12 20:28
2 or 3 weeks ago there’s was an update that introduced a bug or a glitch, and I complained. to the creators credit they responded to me saying a fix was in the works, and sure enough, their latest update is great. love the app!
No me gusta
by x6x-uchiha-x9x on 2019/02/12 19:18
Estaba buscando una app donde podría guardar mis vídeos, pero esta no es la que yo buscaba, esta app es buena para ocultar fotos pero en cambio a los video no deja guardar vídeos que duren más de un minuto.
Still the best
by close to the vest on 2019/02/12 12:19
Title says it all! I opted for the full package after a few years of free service. If I could get the deleted photos from prior to my upgrade my life would be fantastic!!!
I’m unhappy with this app
by keosha B on 2019/02/12 02:34
I’ve had this app for about 3 years now switched phones twice. This is my third time switching phones and wasn’t able to restore any of my photos/pictures. I’ve emailed with no response on how to resolve this issue. I’m very disappointed with this app at this point and I pay a monthly subscription for no pictures or videos.
Photo vault
by bamatony003 on 2019/02/11 22:02
Awesome I love it
Terrible!!
by Cuzzito X on 2019/02/11 19:23
I have had this app for years and now it just freezes every time I open it. I just paid for a new membership and I haven’t even been able to Use the app. I am highly disappointed that I wasted my money.
I love KeepSafe
by Young Cleveland Kid on 2019/02/11 17:26
It’s great!
Wonderfull
by Shani2813 on 2019/02/11 08:36
Its a very good app ... options are very good
Excelente
by JoseSoto1971 on 2019/02/11 00:33
Excelente
Crashes on iPhone XS
by WTR007 on 2019/02/10 03:45
App crashes each time I try to open.
The best
by sanad elm on 2019/02/09 16:36
👍🏻👍🏻👍🏻👏🏻
At least give us our trash if we wanna go through it!!!
by JOHNNYBIGDICK16 on 2019/02/09 06:35
Please and great app
Just wow
by SlingMan1 on 2019/02/09 03:53
I had all my photos saved in here and they have always been there. I upgraded iPhones and reinstalled the app. Most of my pictures are gone and I will never be able to get them back. Thanks a lot.
Update needs fixing
by helpasapnow on 2019/02/09 02:54
Since the update the app wont open . Its quite frustrating because it was a good app and I have many photos safe. Hope it gets fix asap
KeepSafe
by 6Y45 on 2019/02/08 22:46
Thanks
I love this app
by Skuba Karter on 2019/02/08 18:24
I’ve had this app for years and has never failed me 💯
App
by ja041979 on 2019/02/08 17:30
Good app to have
pc
by Ghost Of System on 2019/02/08 10:41
pleas add keepsafe program for pc too
جميل
by اهويدي on 2019/02/08 05:32
Dood
Love
by Sephron13 on 2019/02/08 00:58
Invaluable and easy to use. Keep those pics safe.
New KeepSafe vs old
by APPLEUSER11257 on 2019/02/07 19:14
Idk what y’all did but now it causes my phone to freeze other apps to freeze as well as crash and shut down all when the KeepSafe app itself isn’t working. Sometimes won’t load, have to keep force closing.
Needs optimization
by Fredrick f. on 2019/02/07 18:38
premium customer: every time I try to add more than 5 items at a time the app freezes my entire phone and I have to restart the app or my entire phone. I’m using an iPhone XS so this shouldn’t be problem
Rip off
by DerBergRuft on 2019/02/07 16:51
This App downloads pictures and displays them very small. Then it starts deleting your pictures after the free trial and keeps doing so until you upgrade to the pay version. Sad.
KeepSafe
by CLPretty on 2019/02/07 15:41
Great App
Awesome
by Luis F Negron on 2019/02/07 14:45
Awesome app, BEST IV’E SEEN. HAND DOWN
New update is horrible
by ironman19855 on 2019/02/07 14:32
This new update lets you login then freezes. I have tried many times to close app and re login just to have it freeze again. Then I also have waited for five minutes and nothing happened.
You need this
by Babby butter on 2019/02/07 11:24
The best app
Great
by HunnyHunnLuv on 2019/02/07 04:54
Enjoying the app so far so good!!
Not for me
by Joshua118383 on 2019/02/07 02:25
The features of this app are excellent. The problem comes at the most crucial part which is importing your photos and videos. It takes absolutely forever to import a small amount photos to the app.
App won’t open!
by SARGE507Z on 2019/02/06 20:49
App won’t open. Been like this for at least 3 days...Please fix. I’m afraid to delete because I don’t want to lose any photos or videos.
Keeping items safe
by Moedeezel on 2019/02/06 07:04
Love this app keeps all my material safe
😻
by thatbarby on 2019/02/06 04:35
Love this app.
Recover
by shammypoobear on 2019/02/06 03:44
Hate having to spend money to recover lost pics smh
Help please
by jttucker123 on 2019/02/06 03:42
Every time I click on the settings button it goes to the pin code screen and ask me for a pin a haven’t set up yet
Excellent!!!
by Shagwillie on 2019/02/05 20:59
A wonderful app!!
Dates
by Jcornett on 2019/02/05 20:25
I wish once the videos and pictures are in my library they would show the dates when the video and pictures were made. The videos need to upload faster.
Rip off
by Cherry coast on 2019/02/05 16:44
Have to pay to recover photos....stupid
فيصل
by Koky___88 on 2019/02/05 14:33
مايحفظ الصور وا الفديوهات مر واحده
Great
by Hershey's Jellyfish on 2019/02/05 13:10
Love it
App hasn’t worked in days
by maddddriverrr on 2019/02/05 05:34
Sure would be nice if I could access the the things saved on this app. Hasn’t worked for days now opens locks up and closes never making it past the opening page.
Glitch
by NoodlesSC on 2019/02/05 03:08
The App was great then all of a sudden it stopped letting me arrange my pictures and videos. Then I tried to uninstall and reinstall the app n Then 80% of my pictures and videos were gone.
I love this program 🥰😍
by nice thanks for program on 2019/02/04 23:41
Thanks
It is a wonderful app, if you are willing to pay.
by AlL PossiBLe nicKnames TakeN on 2019/02/04 19:48
I downloaded this app for free, but I don't remember seeing anything about a free trial and now the trial has ended and I can't even view the old photos and now I may loose them. I may be wrong about not seeing a noticeand I am sorry if I am, but to whoever made this app please make sure you give people a heads up that this is a free trial and let them collect their photos first before you end it.
Application
by Tsquared99 on 2019/02/04 16:10
Excellent!
Me review
by polor bear-123 on 2019/02/04 07:33
It real good
Moving photos around in album option
by Greencattle8 on 2019/02/03 19:52
The app is having a bug right now where moving around photos is not moving them, but instead replacing them with different photos in the album. Please fix!
Love it
by NiqNiqBaby on 2019/02/03 19:23
I love the privacy I have to keep all my secret pictures it’s fabulous
PLEASE FIX. Phone freezes upon opening app
by Rikmeister on 2019/02/03 16:37
I love this app and have been using it for about two years now, but with the new update, not only the app but my phone freezes as long as the app is open, and I'm not even able to go to my home screen or lock my phone for a good 30 seconds. Please fix! Phone: iPhone XS Max iOS version: 12.1.2
Do not upload/ import
by amads103 on 2019/02/03 11:56
Sometimes the pictures do not upload for hours, or even ever at all. Very annoying, and it shows no progress either.
Can’t get my pictures back
by 1920764329 on 2019/02/03 05:58
The app said my temporary premium feature expired and was gonna download all my pictures back on my phone. Except it keeps freezing and doesn’t let me access any of my pictures anymore. Unless they can let me get my pictures back I’m not satisfied with this app
Needs more space without Premium
by unicorn awesome🦄 on 2019/02/03 04:18
Nothing against the app, it’s very good and i’ve used it for 4 months with no problems, but the 200 photo cap really limits what you can store and basically forces you into buying premium. Otherwise 5/5
Question
by j21969 on 2019/02/03 04:09
So far it has been great it’s nice to put things into one spot and so my phone doesn’t get to full with things but. It has a 30 day where you get to try a lot of stuff my question is when the 30 days are up will my pictures be deleted?
V good app
by jxbsjshfosns on 2019/02/02 18:51
👍🏼
Fantastic but... not
by RoA(one and only) on 2017/12/14 13:57
This app is great for storage! You have the option to choose a custom color scheme for the display theme and choose between grid or mosaic display for media files in your albums. The app is compatible with photos, gif files, and videos. And the options to save photos/videos to your phone, move a file to a different album inside the app, and select an image as the album cover(s) are all wonderful features. And the option is given to delete files from your phone’s photo library once imported to help clean things up. The downfall, though, happens when uploading a video. Videos take a century and half to import. Understandably, they are larger files (especially when considering length of time) but it should take eight hours or longer to load. Importing videos seem to freeze the app. While you can still navigate in it, you cannot import anything for hours and hours when importing a video (even if it is ~20 sec) because the... well, I actually know WHAT it is but it’s inconvenient. All I can say is that the app is great. Except for this one critical piece that it claims to support. A couple other things: 1) It would be nice to be able to crest an album within an album. 2) It’s a bummer that the timer lock screen is no longer available. And even when it was, there wasn’t a slick way to discreetly add the feature to use Touch ID when using that lock.
Nice app but not great
by julianleighton on 2018/01/18 04:35
The app is great it lets you save a bunch of stuff, has a bunch of features like taking a picture of break in attempts, fake pin, fake albums, lets you personalize it as you wish, pretty sure it has a big storage. The only huge problem I have with it and that’s making me unsubscribe my premium subscription is that it takes extremely long to import big files like videos. And when I say extremely long i don’t mean an hour or 4. I mean days and weeks. I could try to import videos and they would never import. After weeks of trying. The app backs up automatically which is great but what’s the point of it if big files for some reason never get backed up. I’ve had this large videos in the app for months and they never finish being backed up. I’m not sure what the problem is but it’s really annoying. I purposely bought the premium subscription to be able to have a lot of storage and not have problems like this. But for sure it was a waste of money since it’s such a problem to import stuff and get them backed up. Other than that like I said the app has some great features just for sure don’t download it if you’re looking to save large videos
Excellent free app, high res storage
by Todd's Mac on 2018/01/19 01:40
Of course there are ads but they are not bad. Actually I don’t know who the average subscriber age or interest but I do know game apps are not for me. Speaking toward a few of the ads. Actually If I were in advertising I’d go for background checks, tracking devices, adult oriented play items etc. I’ve hit my limit on storage & I always try to respect the efforts of free app ads. My only complaint is that I saved video & it’s only accessible as a pic now. I realize it’s possible that I could have possibly changed the format prior to saving BUT I’ll also say I did depend on the app to act as a stand-alone safeguard for my videos and the only thing I know for certain is that even if I transfer the videos I have definitely lost the ability to VIEW VIDEO, only the initial image. Second, this is NOT true for all stored videos, only a particular related set. Odd thing is, it still shows the individual playtime on each referenced video
Great app, just one issue
by JohnKaBonk on 2019/01/31 04:23
I have been using this app for well over 2 years now to store some of my precious photos, the app is great even if you don’t invest money into it but theirs just one major issue, whenever I want to upload a gif or photo they always seem to be very small when I import them from my camera roll and it really annoys me. I double tap it or just zoom in more but it’s no use I always have to crop out the photo and sometimes it just makes it worse and with a gif it’s even harder because it’s all zoomed out and even if I zoom in to its max it’s still not as big as my screen... as it’s supposed to be. This issue has been here for ever and I just keep getting more annoyed so I decided to write this review so please fix this it’s one of its biggest app issues and I’m surprised they haven’t fixed it but overall great app for storing pics and videos just this one problem.
Really Good and Reliable App...
by brandonace14 on 2019/01/14 06:00
I have been using KeepSafe for years and it has been completely reliable and bug free. I would recommend this app to anyone who wants a more secure place to store files. The only complaint is the now overwhelming amount of ads in the app. Now I do understand that ads are how the developer supports the free version of the app, they are a company who needs to see a profit after all. However, the amount of ads in the app for a free user is irritating. I get one (sometimes two) full screen find the X button after 10 seconds ad every time I move a file to the app. That is in addition to a bottom banner ad that is almost always there and additional full screen pop up ads while just using the app. I really like this app but the amount of ads is getting to be an issue that does affect the functionality of the app itself.
The Best App For Now
by Hi surfer on 2019/02/15 19:09
This is the best replacement app I have found for keeping sensitive personal photos and videos since my other app became defunct and unavailable. Still needs a lot of work such as naming individual files, option to keep some files locally and others on the cloud and the ability to import large amount of files from a computer such as by using the iTunes data import to get it into your iPhone/iPad. Right now I’m keeping part of my library on another app that I want to keep local, and keeping the rest that I want available on both the phone and the tablet (via iCloud sync) in KeepSafe app. I’m hoping they will keep developing until it becomes more fully featured but for now this is definitely the best there is in the App Store that I know of.
Was great, not just crap..
by mcbaer on 2018/04/24 02:10
This app use to be great; It did what it was intended to do.. keep certain files private. But then they went and added this “Shared” album crap. If I wanted to share the kind of files I’m using the app to hide, then I would just upload them to Google Photos or something. Also you can’t “copy” a file from one album into a “new” without it creating that album as a shared one... I DO NOT WANT to SHARE files so stop trying to force the crap feature onto paying users. And why cant I copy files to “non-shared” albums? I like to make a copy to a non-shared album so I can edit it, and keep the original where it is. And you can’t “delete” shared albums, also if you try to leave the album (being the owner) it locks the app up. They should have left this app along, and added the “share” option to another separate one, or make a option to turn off all share features. Again, the app was great now it’s just crap.
THIEVES
by RCA ))) on 2018/04/26 19:01
Be warned: DO NOT SUBSCRIBE TO THEIR SERVICES!!! They scam you into buying a full year subscription instead of a monthly one which you originally think you signed up for. But then you get a receipt for a full year payment!!!!! They think it’s alright to trick you into a full year fee through their monthly services. I am very confused how this is at all acceptable! I didn’t use the subscription for more than 15 minutes, so I contacted their customer services to ask for a refund, yet they were vulgar, and unhelpful in all aspects. All they think about is money and they don’t care whether or not you are happy with what you get. From the bottom of my heart, DO NOT BUY INTO THIS APP! They will scam you and not help you. They will scrape any extra dollar and not care for their reputation. Is this what you want to buy into? I bet you don’t want that! So leave this app behind and move on to something better, because all you will find here are dollar craving, customer abusing and power thirsty thieves.
It’s slow
by warrrning on 2018/08/01 05:05
The software lags I have two phones and the video and photos that I have saved on one phone will not transfer over to the other phone that I have keeps saying is saved on. Both phones have keep safe on it however keep safe does not function the way it supposed to. I don’t know what they do every day but it is not business. This is a software that has a lot of potential however it lags when it comes to loading and transferring files to upload to the keep safe cloud. For file transfers. I believe that it’s very possible that the software that keep safe is using is very slow and I are their servers. Causing the lagging In the uploads. Also 5000 photos is very middle I was once introduced to them and offered 100,000. However they were unable to make it stick on my account. As I stated before the potential is there but the software they are using is very outdated
BEWARE!!!’
by dannjy on 2018/02/17 18:34
The app works okay but every time you open it they ask you to upgrade to their premium service. Usually, at the bottom of the screen, in very small print, you can click “no thanks”. Recently I opened the app and the small print was NOT there and I couldn’t get to my content and I could not get out of the screen. Some how I purchased the premium lifetime subscription by accident. I immediately contacted them and asked to cancel it and process a refund. They replied immediately and advised me no, they won’t process the refund. They advised there is a 3 step confirmation before a purchase is made. I did NOT receive 3 steps to confirm a $149 purchase. I contacted them again and heard back a few days later. It was the same response from the same person. Their replies are scripted responses sent to all customers and have not attempted to address my concern. If you use the basic app beware, they will trick you into purchasing their premium service.
Used to be great...until it wasn’t
by Robert.Casad on 2018/04/25 21:56
I’m a “premium” member, have been for a few years, and this app has totally gone down hill in the past year. This app used to be fantastic for photo and video storage, a great UI and super responsive. I could get my photos to sync across my devices and they even offered a Mac app. One day the Mac app disappeared from the App Store, and they stopped updating it. It became very buggy very fast. Then I upgraded to an iPhone X. Now, with iOS 11, the app is constantly locking up my phone, forcing a hard reset. On top of that, if I add photos and then delete the app and redownload it, even days after the photos are supposedly uploaded to the “private cloud” the photos are gone. Not synced to my iPad or other devices, just gone. I’ve contacted the support team about this and their only solution was to delete and reinstall, which obviously doesn’t work. Very disappointed in an app that used to be worth paying the yearly fee for.
Majorly helpful...but now..
by Seriously¿ on 2018/02/17 07:45
I’ve used this app for a long time now, and have been a premium member for what feels like a year. However most recently I’ve found I can no longer upload anything to any of my albums. I checked my space thinking I had finally used up all 5,000 spaces, but I’ve found I’m only just under half that, and have plenty of storage on my phone itself as well. When I press the plus, and select “import”, I can select pictures and videos I want saved in the vault, but when I press the button to activate the upload, nothing will happen. The photo album closes but nothing gets uploaded. I’m hoping it can be fixed with a simple update, I’m not wanting to have to find another app for this, I love this one.
September 17' Review
by ToBeKniceley321 on 2017/09/29 16:33
App free version lets you have a free month of 'Premium' version features at first. Afterwards, switches to 'Basic' unless you pay a fee. All files are also stored on a private cloud in Premium & you can also select & delete album cover photos. Basic let's you store photos on a camera roll & put in albums, but premium allows locking individual albums & condenses files. Adding a passcode to the app & editing the layout colors is included in both versions. Saving pictures to the app is too simple, requiring simply to select wants files while in your camera roll & click lower left to send/forward & choose the KeepSafe icon. This is the only app of its kind that I've used & have no other to compare it.
Works some of the time
by wytworm on 2019/01/12 16:20
I have a workflow that has me sending 30-40 images from the keepsafe browser to the vault for later processing. My searches are random and i usually have many tabs open and want to be able to send images to the photo vault from any of them. What I have found is that the integration often fails while reporting success, and about 1/3 of the images are never saved. This has cost me much time and effort and some of my work is unrecoverable — i would have to scour history which i doubt KS keeps in order to reconcile images that I wanted to keep with images that PhotoVault allowed me to keep. Fatal flaw.
Used to be nice...but not anymore! Expensive!
by CesarGv21 on 2018/10/04 06:49
Overall I used to like the app. Been using it for almost 2 years. But it’s been NINE months that I can’t import anything! It crashes the moment y press import or it freezes and then closes. There’s been a dozen updates, but none of them fixes the problem, im fact, it’s gotten worse! So sad, moreover when I have Premium for 24 dollars a year for an app that just doesn’t do the trick. Even more, the function to recognize duplicate photos was removed some time ago, it was such a great feature, too bad it was removed. I have an iPhone 6S, it used to work fine, now, it’s more of a hazzle than a tool. Smh... I really hope that the bugs were fixed, but their only answer is “restart your iPhone” but it simply does not work! I’m not one to give away money like that, so, of course, I’m not renewing mu subscription!
Keepsafe...
by Rickissick209 on 2017/12/15 07:19
I love using your app and been using it for quite a few years now and became one of your pro members and enjoyed it but there’s been no new upgrades it’s been very plain nothing really new for what I spend a year I hope you make some better improvements with the way it looks and operates and saves nothing ever xtra to do in there except save and replay, my wife doesn’t even go on much and doesn’t really get into the commenting you have in there as well, very plain and boring not exciting all the time, I might move on soon if there’s nothing drawing my attention there. Thanks -loyal consumer
The app is handicapped unless you want to pay.
by Jo mama123 on 2018/02/15 19:24
The app is great looking, Fast, responsive and easy to use. However the problem arises more when you want to delete files from their cloud services (which automatically upload without asking ahead). Unfortunately the customer support contact section doesn’t properly work at the moment, it just constantly requests for you to update even though the latest updates already installed. So while I’d love to recommend and use this app myself, I plan on deleting it as soon as I figure out a way to delete my files from their cloud services. Keep in mind this review is based off of the free model. I’m sure you may have a better experience if your willing to pay the monthly, yearly, or lifetime plans.
Eh...
by [Insertuseralias] on 2018/02/23 13:42
This app has been fantastic for me since I started using it about a year ago... but the app doesn’t seem to always work properly after upgrading to an iPhone X. Without fail, the app freezes on me and makes my entire phone non-responsive (or extremely slow to respond). Once I shut down the app, the rest of my phone returns to normal speed/functionality. Not sure what the bug is, but I really hope it gets identified and fixed so I can access my content again. Still giving it a 5 star since I don’t expect this issue to be a permanent thing.
Do NOT Use This App!!
by K1ng tee on 2018/11/02 04:21
I would give this app negative zero starts if I could!!! I’ve owned an iPhone since iPhone original and this is my first time writing a review ever!! That’s how much keepsafe has angered me!! People need to know that this software is crap!! I’ve had their service since 2013 and it deleted my photos little by little throughout the years. I finally see 0 photos, there’s just boxes where the photos once were. Customer service is a joke. They told me I lost my photos because I wasn’t updating the app. Which is pure BS. I always updated. There’s another photo lock app that I’ve had even longer and ALL my photos are there. Customer service pretty much just told me, too bad. I have proof of it as well. I lost 200 photos DO NOT trust this app. Look elsewhere or you’ll lose your photos.
Love the App. But Apple is limiting them! (Mad face)
by TJ BabyDaddy on 2018/08/16 14:18
I have been using this app for years! Absolutely love it and the new features that keep coming out. I am a paid member. And it is well worth your money! However I just updated and Apple’s “New Laws” state that in section 1.1.6 that there can be no “false information” and therefore we have lost the secret Door function. Shame apple. It’s a feature I pay for and I want it back!! Change section 1.1.6 of your guidelines!! Or find a loophole KeepSafe! Either way, 10 stars if I could. Keep up the great work KeepSafe!! You are one app I love to throw my money at!
Not what I thought it would be
by Bellalior on 2018/10/07 03:09
This app only locked out my pictures and photos on that app not on my actual camera app. It kind of disappointed me because I don’t like when people can see my camera roll. Not because I have anything inappropriate but because I just don’t like it. Anyways I got it because I thought it was going to lock out the actual camera app and lock my camera roll but only I could get into it. But no, it’s just a separate app that locked them out. So what is the point of the camera app if you just have this app. Anyway I loved that they made one just in case but I thought it would connect to my camera app. Good job though.
Easy to use
by Embesu on 2018/01/21 17:18
Very easy to move pictures in an out of its albums. The minute you click away the app closes. I like that I can put pictures of my prescription medication bottles, passports and other personal documents in there as a backup and for reference. Also I put pictures of my young children that I don't want apps that access my photos to have access to. It's very hard to have privacy with iPhones and other devices in this age. Everything is very public. This app seems to do pretty good job of keeping some things personal.
Carry copies of everything that's valuable
by vectorbabe on 2018/09/22 12:58
Keepsafe is for much more than keeping personal photos photos away from prying eyes. (Remember the office Christmas party?) I've took pictures of all my insurance cards so I don't have to carry the originals. Then when a doctor's office asks for the card number I just take out my phone and open the app. Same with credit cards, drivers license, passport, and serial numbers of computers and electronics. Of course the double password security helps me feel comfortable about saving this info on the IPhone. I can even store documents such as PDF files. And while the free version is great, there are incredible features on the premium plan. For instance, let's say you're suspicious that your roommate might be trying to get your credit info. With the premium plan Everytime someone enters the wrong PIN Keepsafe records when it happens as well as taking a stealth picture Brilliant!
Find another solution
by Blacksteve13 on 2018/11/02 10:57
Been using this app for a few years and it has always been pretty good to me but the last 4 months have been pretty awful. I haven't been able to add and photos or videos to the app for about 2 months and opening the app has been freezing/ lagging the phone for the last 4 months. Developers have released updates but none of them actually solve problems. I have almost 1 k photos and I pay for premium. You'd think if you pay for the service you'd be able to use it but you can't. If possible. I would give this app 0 stars in its current state because it's unusable but would give it a 4 if it goes back to it's original usable state. If possible please find snuggery another app to those reading this
3 or so year subscriber now cancelling
by godhatesfigs69 on 2018/03/23 08:43
Emailed their customer service team requesting info on accessing KeepSafe files from an iOS backup on my external HD. Mind you, these files are what’s left after I updated the app a year ago and somehow managed to wipe out my entire library. Initial CS rep was no help, telling me only to update the app and contact them once again after I did so. After I requested to speak with someone else, I was again told to update the app in order to get any help. Here’s hoping someone more helpful @ KeepSafe is reading this and reaches out. I am thoroughly disappointed in their CSR team and the company as a whole. Canceling my subscription
Great app! One question!
by ÍSHÃDOW <ÂERØ> on 2017/11/05 02:57
I love this app! It saves your photos into a private cloud, and gives you complementary premium! Premium allows you to save 5,000 photos to your Keepsafe! The fake passcode is awesome too. But I have one question, what happens to your private photos when you don't pay for your premium? I deleted all my private photos from my regular camera roll so I can't get them back unless I export them from Keepsafe. If I lose my premium, will all my photos erase? Because they're also special photos.
Loved this app, but so many issues
by KyleKnott on 2019/01/28 00:38
This app is great, and I love the design, but I’ve run into so many issues with this app since iOS 12. Pictures won’t open full screen, app crashes on launch, entire phone lags up and freezes sometimes after using app requiring a restart.(XS Max) I’ve contacted support and they said to delete and reinstall, which I did, to no fix. I’d love for these issues to be fixed so I can use the app but it’s to the point where it’s almost unusable. Also would be nice if they added a progress bar for uploading pics! I’ve been a premium subscriber for going on 3 years now and considering finding a new app if these issues don’t get resolved
Import troubles
by lw572 on 2018/05/24 13:22
App is great for storage but could use improvement. I’ve had this app for a while now and recently there have been some issues. I have an iPhone and whenever I try and import photos either an add will immediately pop up causing the import to stop or the photos simply will not import after selecting them from my gallery. Trying to import photos has become a hassle. In order for the photo or video to import I must attempt to import it several times. This needs to be fixed. Other than that the app is good for storage. This issue must be fixed in order for the app to be effective.
App doesn't work
by ACL@ACL on 2018/09/22 12:14
My photos are missing from inside the app that I didn't delete them. The buttons on the app don't work. I keep putting in trouble tickets and sending emails and don't get any responses. I got a response twice saying please type your response above this line or put in a ticket through the app. I can't even put in a ticket through the application. I send emails to the support and still get no responses. The application takes my money for an app that doesn't work and I have premium. I called Apple to try to fix it but they said it's a third party app and I must go through them. I should have saved the money and tried another application because what I'm issuing for doesn't work and has lost all my photos.
It's great except..
by @RikRipper on 2018/04/13 16:46
This app has been crashing my entire phone since about November 2017. It happens when I upload photos. It seems like a bug that hogs all the RAM in the phone and stops any and all operations until I force reset the phone. It also doesn't sync my photos across my devices. The storage management is inaccurate and has no actual function to help you control what's saved on the server and what isn't. It will say everything is backed up but the items don't appear on the other devices. This app used to work like a charm, but things have been going downhill over the past year.
Saved pics
by Timmy township on 2018/10/04 22:59
I absolutely love this App. But I’m thinking about changing to something else because of the fact that I have to pay for the second line of protection. I like when I go into the app it shows a lock but no pick. Then you have to put in a another password to get into the pic. Then when you export a photo from the camera roll it ask you if you want to delete it from the camera roll. That’s what makes this app awesome. But in order for you to have it you have to pay for it. So I’m currently looking for other apps similar I’m sure there’s more out. I will keep this for now
App keeps crashing lately
by 😜😜😜😜😜😝😘😚😘😒😝😔😒😔 on 2018/01/15 00:36
I’ve been using this app for about 3-4 years now and it’s been nothing but great. I like that it allows you to keep photos you may not want everyone to see locked by a pin. It’s been great as I said but lately it has been crashing. Every time I open the app and try to type in my pin I get about 2 numbers in and it just crashes. This problem has just started after it was updated and I hope that it gets fixed because I would hate to lose all of my pictures.
No problems until recently.
by Dont write reviews often. on 2018/08/01 14:40
This app is great. Simple and easy to use. Only issue I have now is not being able to log in to my account. I click on forgot password and a message appears stating something like to keep the account safe, they will send the password reset in 15 mins to my email. I’ve tried this several time and still have no luck. Today I tried and have been waiting for the email for over an hour. I haven’t been able to use this app for a few weeks now.
Best photo storage app
by TheRainbowTurtle🐢🌈🦄 on 2018/08/21 15:03
I have a lot of photos on my camera roll of text convos with me and my boyfriend plus a few photos with him and I didn’t like the fact that someone could see them. So when I discovered KeepSafe, it was a lifesaver and I love KeepSafe’s security system because you can add an extra password to your personal photo albums plus a fingerprint and a passcode just like you would on your iPhone. I would not make any changes to it at all.
What happened to this app
by justshell81 on 2018/07/24 00:26
Loved this app for the longest time, even upgraded to the premium. That was until about a week ago. For some reason it will not transfer from my phone to the app. It has been a week and it still shows 13 files loading. I have emailed customer support and even sent them screen shots but the best I get is to clear the app so it is not running in the background, then open the app and wait 30 sec before entering in the pin. Guess what, your right nothing. A week since I sent my first email and still do not have the issue fixed or even attempting to be fixed.
USED to be good
by Samuraisarra on 2018/04/24 12:13
Will glitch and kick me off the app often over and over. Use to have a feature where they would delete a photo if you uploaded it twice so it would save space (cause why do u need the same photo saved 1,2,3 or 4 times) and they removed the feature and will not bring it back. Also sometimes it will upload all of my photos then won’t delete them from my phones camera roll, then I don’t know which photos are uploaded and then I’m uploading some photos twice and then there’s no feature to delete the double uploaded photos!!!!!!! I really don’t like this app anymore
Poor customer service for broken app
by A panda beat on 2019/01/30 03:04
I’ve been using KeepSafe for a while and it worked fine, good organization and uploading, with them serving ads to keep the app free. A few months ago the app always opened forcing me to send a verification email I’ve already done (and reclicking the verify link takes you to an error). Annoying, but not a showstopper. Now the app will not upload a single video or photo to any place within the app. It shows them importing and plays the ad I have to watch but nothing occurs. Sent two separate support tickets asking for help over the last two weeks. Haven’t heard anything back (not even an automated system response)
Good place to store stuff but it’s slowing down
by Punchy123 on 2018/04/11 13:44
At first, uploading images was super fast. I like the option to delete the photos from your phone after they have been uploaded. But now it’s taking a much much longer time to upload the field and even longer to delete. I’m not sure if this is because of the number of existing files? I would be more than happy to pay for the yearly subscription, but this slowdown is going to be a game changer.
Using the app for years
by Dezido on 2018/03/13 03:38
I have been using Keepsafe for many years now. I can’t even count how long! I use the free version and it is just enough for me. I’m sure the subscriptions are awesome too. I use the app to hide my weight loss photos because to me, that’s embarrassing. I also hide my medical photos, because that’s also no ones business. Thank you Keepsafe for securing my private photos and sorry I didn’t do a review earlier.
What's happening with the backup?!?!
by LilianRF on 2018/04/04 11:07
I have the app for a really long time and I love it... BUT I started to notice that cloud icon on my files and when I went to see what was happening the app is doing the backup on the cloud on its own, the backup toggle is off, the delete button keeps flashing and I can't click on it, that's private things your app it's uploading without my consent and I'm unable to delete for some weird reason. I don't even have a premium subscription. I hope this issue is fixed soon because the app was supposed to be safe and not do weird things like that.
They don’t refund // bad service
by Jarold Eastman on 2018/03/31 11:18
I accidentally subscribed to the one year premium account because I have an IPhone with Touch ID and I accidentally clicked one of their ads (also you get ads like crazy you can’t avoid them if you don’t pay) and after I clicked the one year premium (which said it was $1.99 and they charge me $24 at once not monthly like they said) I didn’t want the premium so I double clicked the home button to close the app but I had the option to pay with Touch ID and it charge me $24 not $1.99 and they say hey can’t refund any money, and now I’m stuck with this premium plan for a whole year and I’m not even gonna use it
Amazing App!!!
by Totalfred360 on 2017/10/31 16:45
I don't have any problems having the app! It saves my stuff even when I don't have the app on my phone. I love the app. Very useful:) I’ve had it since I was young in age & still keep important stuff in there & it saves everything like iCloud. The iPhone X comes out which mines I will have to download KeepSafe again & I won’t have to worry because this amazing app keep my important stuff safe & in the cloud! Great app download it ASAP!
Great app Overall, BUT
by freetyrant on 2018/02/12 21:54
the advertisements block a key function. When you transfer photos unto the app, you’re given a “Do you want to delete the photos from the phone” type of prompt. This is great but before you can even choose anything an ad pops up in your face. Then, when you come back to the app the option is gone and you have to figure out which photos you transferred. If this gets fixed then 5 stars will be no issue!
Perfection
by dancingQ24x7 on 2018/03/24 07:41
I’ve tried a few password protected file saving apps and KeepSafe is the best for me, and here’s why: - excellent feature set even for the free version. - clean interface, easy to navigate and move things around. - simpler password methodology than others I’ve tried. - I like that you can have two separate passwords for two different data sets. - automatically logs you out when you switch away from the app - has some back editing features, which were non-existent in other similar products. The only negative I could say is that it doesn’t have a dummy icon like some others do (for example some of these apps masquerade as s calculator, or some other innocuous item). But for me this is no big deal at all.
It's so-so.
by Joe's Juke Box on 2018/03/31 02:47
Since I had the app and paid for the additional storage, I've lost pictures as well as video. The back up is extremely slow. When The app upgraded, it Wiped all of my pictures and videos from my cell phone. When I log back in and re-downloaded the pictures, several pictures and videos were no longer there. I love being able to upload pictures without opening the app but it's inconsistent. Because of Apple updates, the app does not work. Right now, I'm in the process of backing up the app on my Mac and it doesn't work.
Love the app but im having some issues
by Dirtymike andthe boys on 2018/01/31 02:06
I have my account but every time i try to sign in it wont let me. It tells me it cant reach the server and to check my connection, I have unlimited high speed data, and i have my best wifi plan and neither will work. I deleted and redownloaded the app, turned my phone off and on, and put it on airplane mode and turned it off to reset my connection. Please help
Ugh!!!
by TeXas WrAtH on 2017/12/09 02:38
I’ve had this app for about 3 years now. It’s been great, minus a few bugs here and there. But.....now it’s a bloody mess. Can’t access anything anymore without it crashing. I’m going to give it a little longer, if the corrections aren’t made soon. I’m looking at other options. Well I’m going raise the star level to 4. And if all goes good, I’ll bump it up to 5. They seem to have worked out a lot the bugs.
My only problem is the ads and not in the conventional way
by Tfhgdrhdsdggdrtg on 2018/11/12 22:55
I own an original iPhone 5 and when the ads begin to play either my phone or the app bug out by strobing what I assume is like every menu won the app and gives me a black screen for an extended period. If I wait long enough it'll sometimes play the ad and I can move on but occasionally I have to reboot the application. Other than all that very happy with this app, long time user, and I can say that this is the best hidden photo app available!!!
False advertisement/ gimmick?
by Kai Dab. on 2018/10/30 00:41
While using the free version I was told I had several “break in attempts”, and photos had been taken of whoever was attempting to get into my keepsafe. Below the alert it said to upgrade to premium to access this feature. Obviously someone unknowingly attempting to get into my phone, let alone personal app peaked my curiosity so I forked over the $ and now this feature is not shown anywhere at all. I even entered the wrong password 3 times to test it and received no notification let alone ability to view the picture(s) it claimed to take. If that really is a marketing scheme that’s incredibly shifty.
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App name
secret photo vault - Keepsafe
Description
Download Keepsafe to join the millions of people who have entrusted over a billion pictures to Keepsafe: the most popular photo locker and album vault app. Keepsafe secures personal photos and videos by locking them down with PIN protection, fingerprint touch ID, and military-grade encryption. It’s the best place for storing your personal pictures and videos. With Keepsafe, you can protect your privacy, secure your photos, and save phone space. Use Keepsafe for: - Preserving special memories - Storing family photos - Protecting copies of your driver’s license, ID cards, and credit cards - Organizing important documents What makes Keepsafe different? • Award-winning photo locker, with over 70 million users • Beautiful design and UX. Easy to upload, view & organize photos • Smooth scrolling for photo viewing on all devices Basic Features: - Phone and tablet support - Simple interface - Easy-to-use PIN pad access - Photo backup - Custom albums - Full-screen and slideshow viewing for photos and videos - Integrated camera for taking photos directly in Keepsafe - Safe Send for sharing pictures for a limited time from Keepsafe - Syncs images and videos in Keepsafe to all of your Keepsafe installations on any platform Keepsafe Premium’s Exclusive Features: Manage Your Photos • Album Lock: Assign individual PIN codes to access particular albums • Private Cloud: Stores up to 5,000 items in Keepsafe • Space Saver: Compresses photos and saves originals to the Cloud • Trash Recovery: Retrieves photos you’ve mistakenly deleted Personalize Keepsafe • Ad-Free: Keeps your photo-viewing experience distraction-free • Custom Album Covers: Sets album thumbnails to a specific image ======================== Help & Support Problems or questions? Visit Keepsafe’s support site at https://support.getkeepsafe.com/hc/en-us Send a ticket from inside Keepsafe (best for troubleshooting) Contact us at support@getkeepsafe.com ======================== Keepsafe Premium Subscription - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the period - Length of subscriptions: one month & one year - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Price of subscriptions: one month - $9.99 dollars & one year - $23.99 dollars - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription. ======================== Links Terms of Service: https://www.getkeepsafe.com/policies/#terms Privacy: https://www.getkeepsafe.com/policies/#privacy Keepsafe Basic is ad supported: http://bit.ly/1M3HmAc
Nipa
by nipa920 on 2019/02/21 07:24
☺️☺️☺️
App has been Broken for months
by Abantgardian on 2019/02/21 05:37
I actually really liked this app until about 7 months ago when it stopped working and uploading my files. I pay for the premium version and can’t upload photos videos and files to keep safe. In the past they would upload to KeepSafe and then delete the files from my phone afterwards. Now, nothing! I have contacted support a few times regarding this issue, and was told to try a few things which did not work. I then mentioned to support that they must be aware and that this cannot be an isolated problem as I’m having the same issue with my android phone. They told me that they are aware of the issue and are doing their best to resolve it. I was told to keep automatic updates on. The app has updated numerous times since this problem started and still no resolution. Quite disappointing for a paid subscription to an app that is supposed to keep your data secure. I would hope that they have competent programmers working in this. It’s been months. I’d be happy to change my review should this issue be resolved, otherwise, a refund is in order!
Wish I could give it 10 stars.
by iArtStuff on 2019/02/21 03:39
Best app ever 🤷🏾‍♂️🤫
Dope
by YungOVO on 2019/02/20 18:43
I love it & it helps me save the best nudes :)
Apps not working
by Tovar23 on 2019/02/20 06:32
I open the app doesn’t load and kicks me out
Unable to open
by please fix 10101 on 2019/02/20 03:16
Been going on for a week and a half. I can’t even get into my app at all. No matter how many times I restart it
Premium subscription
by nsfwizards on 2019/02/19 12:26
Keeps crashing after update
Backup error
by Junior6564 on 2019/02/19 08:01
So the app has been trying to back up 5 files for a couple of months now and I tried to stop it by deleting the video it tried to backup the only reason it saying 5 is because I tried to add 4 more pictures to the app and it refuses to stop backuping, also the app seems to be taking up ALOT of space
Constantly crashes
by plant12492 on 2019/02/18 22:05
This app constantly crashes. It started about 2 months ago and has done so ever since. Would not recommend.
Good app
by bos ink 74 on 2019/02/18 09:51
Great app
Does not open with new iPhone update
by fixt998877 on 2019/02/17 17:51
With the new iPhone update, KeepSafe will not even start up. Can you please update the app?
Won’t open
by Fgxfnsjetied rugosa on 2019/02/17 12:43
App freezes on opening logo and purple screen been that way for over a week have reset network settings downloaded all updates restarted phone dozens of times and I’m paying for the app that I can’t use very upset :/
Crashes on iPhone X
by JahrDiePie on 2019/02/17 10:08
Crashes when opening the app
Updates
by Fireman1223 on 2019/02/17 07:43
Since the second to last update, the app won’t even open. I pay for the subscription, and I’ve emailed them twice, they came out with another update and still not working. Emailed them again a week ago, still no update to fix it, and I’m not the only one. KeepSafe step it up. This is ridiculous.
Great app!
by Lovethzzzappp on 2019/02/17 03:11
I love this app! I keep all my photos & videos in here!!!
Love this app
by libramac on 2019/02/17 02:00
Best app ever! It has definitely allowed me to hide some of my pictures.
Keepsafe.
by Bogwheel on 2019/02/16 22:57
Wonderful. Very good need to get back my old delete photo
LOVE IT
by jessica65383853 on 2019/02/16 18:22
It’s perfect even if you don’t have premium I don’t understand why everyone else has had problems mines great and I love it!
Keeps crashing!
by Chenchooooo on 2019/02/16 16:46
Keeps crashing
Pic
by hpd784 on 2019/02/16 16:28
Great app
Keep safe
by Sad mom in Kentucky on 2019/02/16 15:25
I have used this app for years and would recommend it to anyone looking at keeping things safe and easy access
Boris
by Xyikin on 2019/02/16 08:08
Great app. Love it.
Perfect
by Duster323 on 2019/02/16 05:17
Everything you could want, I wish the videos loaded just a bit faster but aside from that it’s perfect.
Love
by ADGVIXXIV on 2019/02/16 03:17
Love it
Great !!
by Evdawg510 on 2019/02/16 01:42
Very secure and organized app.
Crashes
by Ball_is_life12122020 on 2019/02/15 23:42
I’ve had premium for over a year, recently it crashes whenever it’s opened
The Best App For Now
by Hi surfer on 2019/02/15 19:09
This is the best replacement app I have found for keeping sensitive personal photos and videos since my other app became defunct and unavailable. Still needs a lot of work such as naming individual files, option to keep some files locally and others on the cloud and the ability to import large amount of files from a computer such as by using the iTunes data import to get it into your iPhone/iPad. Right now I’m keeping part of my library on another app that I want to keep local, and keeping the rest that I want available on both the phone and the tablet (via iCloud sync) in KeepSafe app. I’m hoping they will keep developing until it becomes more fully featured but for now this is definitely the best there is in the App Store that I know of.
Crashing since last update.
by morymed on 2019/02/15 18:41
I have not been able to open the app on my phone since the last update. It will not load, and my stores pictures are being held hostage. The app is otherwise fine, but this should already have been fixed, especially since there’s a premium subscription fee. By the way, when I reported to customer service, I got zero help. The reply was basically that there was no fix for the issue??????
Crashes way too much
by Dude da on 2019/02/15 15:25
I have the premium, and when I try to open the app the app simply does not open. Please fix this.
Latest update broke the app
by Kamdyn23 on 2019/02/15 12:04
Not sure why, but I can't even open the app since the last update, please fix asap!!
Need some fixing
by mariawin3 on 2019/02/15 07:36
So far it's ok but it's not importing photos from Snapchat well. The only way to download properly is to download the pic from SC to my camera roll and the upload it to the photo vault. It should just cut out the middle man and download straight from Snapchat to the photovault
$24 a year SURPRISE (scam)!!
by seether003 on 2019/02/15 06:02
I swear when I originally downloaded (years ago) there was no fee. Then they changed their policy, name (they said was a privacy thing they had to update app and how it’s used) and then added a subscription fee. I haven’t logged in since the change because I forgot my password and now, surprise!!!! $23.99 charge to my card I wasn’t expecting. Well played.
Amazing
by {}{}{}{}{}{}{}{}{}{}{}{}{ on 2019/02/15 03:01
This is a fantastic app. Really well made.
Amazing
by Vencent1389 on 2019/02/14 23:58
Amazing app. I love everything about it but after the most recent update it just will not load up for some reason, and I really need to get my pics. Please fix ASAP!!
StevieB1972!
by StevieB1972! on 2019/02/14 23:02
Great to have protected files.
Great
by Paul Marcos on 2019/02/14 18:23
I really really love this app it's the best
All picture deleted
by talktomeshawty on 2019/02/14 17:36
I had about 100 pics saved. Logged out for personal reasons. 2 months later I log back on. ALL MY PICTURES ARE GONE!!!
Update changed cropped photos
by Holy Crop! on 2019/02/14 06:43
I originally really like this app. However, after a recent update, it altered my photos! I had cropped several of them & the app changed them back to the pre-cropped version! Very frustrating...please fix this problem!! I will look for another app to store my photos if this isn't fixed soon!
Best secure app
by Wonderwmn80 on 2019/02/14 03:11
Love it, super dope and secure
Bug issue
by The phorgivin son on 2019/02/14 01:52
Love this app but currently it not opening maybe it just my phone but it seem there's bug issues please fix
Excelente muy Excelente
by pulga.dj on 2019/02/13 19:22
Bueno excelente
New update doesn’t work
by SammiB1224 on 2019/02/13 12:01
I have never had an issue with This app until the new update. When i attempt to open the app it never actually loads. Its a purple screen with the logo on it. It never even gets to the screen where I can type in my pin. Now i have no idea where my saved photos are and i cannot add new ones...
Love it
by Leo.H86 on 2019/02/13 07:05
Works great on android but bit laggy on iOS
Safe
by papitowalter on 2019/02/13 04:58
Great. I like this app. Is the better. Good Job.
What's going on?????????
by Zubi Palace on 2019/02/13 04:27
Yooo the whole app isn't opening it gets stuck over and over. I have a lot of photos in there and I so pay for this app. Come on there are free apps without this kinda problems.
Photos
by GQ7563 on 2019/02/12 20:47
I’ve downloaded several photos into the KeepSafe, but a third of them won’t even pull up. I don’t have that issue with any other photo app.
gotta be fair
by okie1916 on 2019/02/12 20:28
2 or 3 weeks ago there’s was an update that introduced a bug or a glitch, and I complained. to the creators credit they responded to me saying a fix was in the works, and sure enough, their latest update is great. love the app!
No me gusta
by x6x-uchiha-x9x on 2019/02/12 19:18
Estaba buscando una app donde podría guardar mis vídeos, pero esta no es la que yo buscaba, esta app es buena para ocultar fotos pero en cambio a los video no deja guardar vídeos que duren más de un minuto.
Still the best
by close to the vest on 2019/02/12 12:19
Title says it all! I opted for the full package after a few years of free service. If I could get the deleted photos from prior to my upgrade my life would be fantastic!!!
I’m unhappy with this app
by keosha B on 2019/02/12 02:34
I’ve had this app for about 3 years now switched phones twice. This is my third time switching phones and wasn’t able to restore any of my photos/pictures. I’ve emailed with no response on how to resolve this issue. I’m very disappointed with this app at this point and I pay a monthly subscription for no pictures or videos.
Photo vault
by bamatony003 on 2019/02/11 22:02
Awesome I love it
Terrible!!
by Cuzzito X on 2019/02/11 19:23
I have had this app for years and now it just freezes every time I open it. I just paid for a new membership and I haven’t even been able to Use the app. I am highly disappointed that I wasted my money.
I love KeepSafe
by Young Cleveland Kid on 2019/02/11 17:26
It’s great!
Wonderfull
by Shani2813 on 2019/02/11 08:36
Its a very good app ... options are very good
Excelente
by JoseSoto1971 on 2019/02/11 00:33
Excelente
Crashes on iPhone XS
by WTR007 on 2019/02/10 03:45
App crashes each time I try to open.
The best
by sanad elm on 2019/02/09 16:36
👍🏻👍🏻👍🏻👏🏻
At least give us our trash if we wanna go through it!!!
by JOHNNYBIGDICK16 on 2019/02/09 06:35
Please and great app
Just wow
by SlingMan1 on 2019/02/09 03:53
I had all my photos saved in here and they have always been there. I upgraded iPhones and reinstalled the app. Most of my pictures are gone and I will never be able to get them back. Thanks a lot.
Update needs fixing
by helpasapnow on 2019/02/09 02:54
Since the update the app wont open . Its quite frustrating because it was a good app and I have many photos safe. Hope it gets fix asap
KeepSafe
by 6Y45 on 2019/02/08 22:46
Thanks
I love this app
by Skuba Karter on 2019/02/08 18:24
I’ve had this app for years and has never failed me 💯
App
by ja041979 on 2019/02/08 17:30
Good app to have
pc
by Ghost Of System on 2019/02/08 10:41
pleas add keepsafe program for pc too
جميل
by اهويدي on 2019/02/08 05:32
Dood
Love
by Sephron13 on 2019/02/08 00:58
Invaluable and easy to use. Keep those pics safe.
New KeepSafe vs old
by APPLEUSER11257 on 2019/02/07 19:14
Idk what y’all did but now it causes my phone to freeze other apps to freeze as well as crash and shut down all when the KeepSafe app itself isn’t working. Sometimes won’t load, have to keep force closing.
Needs optimization
by Fredrick f. on 2019/02/07 18:38
premium customer: every time I try to add more than 5 items at a time the app freezes my entire phone and I have to restart the app or my entire phone. I’m using an iPhone XS so this shouldn’t be problem
Rip off
by DerBergRuft on 2019/02/07 16:51
This App downloads pictures and displays them very small. Then it starts deleting your pictures after the free trial and keeps doing so until you upgrade to the pay version. Sad.
KeepSafe
by CLPretty on 2019/02/07 15:41
Great App
Awesome
by Luis F Negron on 2019/02/07 14:45
Awesome app, BEST IV’E SEEN. HAND DOWN
New update is horrible
by ironman19855 on 2019/02/07 14:32
This new update lets you login then freezes. I have tried many times to close app and re login just to have it freeze again. Then I also have waited for five minutes and nothing happened.
You need this
by Babby butter on 2019/02/07 11:24
The best app
Great
by HunnyHunnLuv on 2019/02/07 04:54
Enjoying the app so far so good!!
Not for me
by Joshua118383 on 2019/02/07 02:25
The features of this app are excellent. The problem comes at the most crucial part which is importing your photos and videos. It takes absolutely forever to import a small amount photos to the app.
App won’t open!
by SARGE507Z on 2019/02/06 20:49
App won’t open. Been like this for at least 3 days...Please fix. I’m afraid to delete because I don’t want to lose any photos or videos.
Keeping items safe
by Moedeezel on 2019/02/06 07:04
Love this app keeps all my material safe
😻
by thatbarby on 2019/02/06 04:35
Love this app.
Recover
by shammypoobear on 2019/02/06 03:44
Hate having to spend money to recover lost pics smh
Help please
by jttucker123 on 2019/02/06 03:42
Every time I click on the settings button it goes to the pin code screen and ask me for a pin a haven’t set up yet
Excellent!!!
by Shagwillie on 2019/02/05 20:59
A wonderful app!!
Dates
by Jcornett on 2019/02/05 20:25
I wish once the videos and pictures are in my library they would show the dates when the video and pictures were made. The videos need to upload faster.
Rip off
by Cherry coast on 2019/02/05 16:44
Have to pay to recover photos....stupid
فيصل
by Koky___88 on 2019/02/05 14:33
مايحفظ الصور وا الفديوهات مر واحده
Great
by Hershey's Jellyfish on 2019/02/05 13:10
Love it
App hasn’t worked in days
by maddddriverrr on 2019/02/05 05:34
Sure would be nice if I could access the the things saved on this app. Hasn’t worked for days now opens locks up and closes never making it past the opening page.
Glitch
by NoodlesSC on 2019/02/05 03:08
The App was great then all of a sudden it stopped letting me arrange my pictures and videos. Then I tried to uninstall and reinstall the app n Then 80% of my pictures and videos were gone.
I love this program 🥰😍
by nice thanks for program on 2019/02/04 23:41
Thanks
It is a wonderful app, if you are willing to pay.
by AlL PossiBLe nicKnames TakeN on 2019/02/04 19:48
I downloaded this app for free, but I don't remember seeing anything about a free trial and now the trial has ended and I can't even view the old photos and now I may loose them. I may be wrong about not seeing a noticeand I am sorry if I am, but to whoever made this app please make sure you give people a heads up that this is a free trial and let them collect their photos first before you end it.
Application
by Tsquared99 on 2019/02/04 16:10
Excellent!
Me review
by polor bear-123 on 2019/02/04 07:33
It real good
Moving photos around in album option
by Greencattle8 on 2019/02/03 19:52
The app is having a bug right now where moving around photos is not moving them, but instead replacing them with different photos in the album. Please fix!
Love it
by NiqNiqBaby on 2019/02/03 19:23
I love the privacy I have to keep all my secret pictures it’s fabulous
PLEASE FIX. Phone freezes upon opening app
by Rikmeister on 2019/02/03 16:37
I love this app and have been using it for about two years now, but with the new update, not only the app but my phone freezes as long as the app is open, and I'm not even able to go to my home screen or lock my phone for a good 30 seconds. Please fix! Phone: iPhone XS Max iOS version: 12.1.2
Do not upload/ import
by amads103 on 2019/02/03 11:56
Sometimes the pictures do not upload for hours, or even ever at all. Very annoying, and it shows no progress either.
Can’t get my pictures back
by 1920764329 on 2019/02/03 05:58
The app said my temporary premium feature expired and was gonna download all my pictures back on my phone. Except it keeps freezing and doesn’t let me access any of my pictures anymore. Unless they can let me get my pictures back I’m not satisfied with this app
Needs more space without Premium
by unicorn awesome🦄 on 2019/02/03 04:18
Nothing against the app, it’s very good and i’ve used it for 4 months with no problems, but the 200 photo cap really limits what you can store and basically forces you into buying premium. Otherwise 5/5
Question
by j21969 on 2019/02/03 04:09
So far it has been great it’s nice to put things into one spot and so my phone doesn’t get to full with things but. It has a 30 day where you get to try a lot of stuff my question is when the 30 days are up will my pictures be deleted?
V good app
by jxbsjshfosns on 2019/02/02 18:51
👍🏼
Fantastic but... not
by RoA(one and only) on 2017/12/14 13:57
This app is great for storage! You have the option to choose a custom color scheme for the display theme and choose between grid or mosaic display for media files in your albums. The app is compatible with photos, gif files, and videos. And the options to save photos/videos to your phone, move a file to a different album inside the app, and select an image as the album cover(s) are all wonderful features. And the option is given to delete files from your phone’s photo library once imported to help clean things up. The downfall, though, happens when uploading a video. Videos take a century and half to import. Understandably, they are larger files (especially when considering length of time) but it should take eight hours or longer to load. Importing videos seem to freeze the app. While you can still navigate in it, you cannot import anything for hours and hours when importing a video (even if it is ~20 sec) because the... well, I actually know WHAT it is but it’s inconvenient. All I can say is that the app is great. Except for this one critical piece that it claims to support. A couple other things: 1) It would be nice to be able to crest an album within an album. 2) It’s a bummer that the timer lock screen is no longer available. And even when it was, there wasn’t a slick way to discreetly add the feature to use Touch ID when using that lock.
Nice app but not great
by julianleighton on 2018/01/18 04:35
The app is great it lets you save a bunch of stuff, has a bunch of features like taking a picture of break in attempts, fake pin, fake albums, lets you personalize it as you wish, pretty sure it has a big storage. The only huge problem I have with it and that’s making me unsubscribe my premium subscription is that it takes extremely long to import big files like videos. And when I say extremely long i don’t mean an hour or 4. I mean days and weeks. I could try to import videos and they would never import. After weeks of trying. The app backs up automatically which is great but what’s the point of it if big files for some reason never get backed up. I’ve had this large videos in the app for months and they never finish being backed up. I’m not sure what the problem is but it’s really annoying. I purposely bought the premium subscription to be able to have a lot of storage and not have problems like this. But for sure it was a waste of money since it’s such a problem to import stuff and get them backed up. Other than that like I said the app has some great features just for sure don’t download it if you’re looking to save large videos
Excellent free app, high res storage
by Todd's Mac on 2018/01/19 01:40
Of course there are ads but they are not bad. Actually I don’t know who the average subscriber age or interest but I do know game apps are not for me. Speaking toward a few of the ads. Actually If I were in advertising I’d go for background checks, tracking devices, adult oriented play items etc. I’ve hit my limit on storage & I always try to respect the efforts of free app ads. My only complaint is that I saved video & it’s only accessible as a pic now. I realize it’s possible that I could have possibly changed the format prior to saving BUT I’ll also say I did depend on the app to act as a stand-alone safeguard for my videos and the only thing I know for certain is that even if I transfer the videos I have definitely lost the ability to VIEW VIDEO, only the initial image. Second, this is NOT true for all stored videos, only a particular related set. Odd thing is, it still shows the individual playtime on each referenced video
Great app, just one issue
by JohnKaBonk on 2019/01/31 04:23
I have been using this app for well over 2 years now to store some of my precious photos, the app is great even if you don’t invest money into it but theirs just one major issue, whenever I want to upload a gif or photo they always seem to be very small when I import them from my camera roll and it really annoys me. I double tap it or just zoom in more but it’s no use I always have to crop out the photo and sometimes it just makes it worse and with a gif it’s even harder because it’s all zoomed out and even if I zoom in to its max it’s still not as big as my screen... as it’s supposed to be. This issue has been here for ever and I just keep getting more annoyed so I decided to write this review so please fix this it’s one of its biggest app issues and I’m surprised they haven’t fixed it but overall great app for storing pics and videos just this one problem.
Really Good and Reliable App...
by brandonace14 on 2019/01/14 06:00
I have been using KeepSafe for years and it has been completely reliable and bug free. I would recommend this app to anyone who wants a more secure place to store files. The only complaint is the now overwhelming amount of ads in the app. Now I do understand that ads are how the developer supports the free version of the app, they are a company who needs to see a profit after all. However, the amount of ads in the app for a free user is irritating. I get one (sometimes two) full screen find the X button after 10 seconds ad every time I move a file to the app. That is in addition to a bottom banner ad that is almost always there and additional full screen pop up ads while just using the app. I really like this app but the amount of ads is getting to be an issue that does affect the functionality of the app itself.
The Best App For Now
by Hi surfer on 2019/02/15 19:09
This is the best replacement app I have found for keeping sensitive personal photos and videos since my other app became defunct and unavailable. Still needs a lot of work such as naming individual files, option to keep some files locally and others on the cloud and the ability to import large amount of files from a computer such as by using the iTunes data import to get it into your iPhone/iPad. Right now I’m keeping part of my library on another app that I want to keep local, and keeping the rest that I want available on both the phone and the tablet (via iCloud sync) in KeepSafe app. I’m hoping they will keep developing until it becomes more fully featured but for now this is definitely the best there is in the App Store that I know of.
Was great, not just crap..
by mcbaer on 2018/04/24 02:10
This app use to be great; It did what it was intended to do.. keep certain files private. But then they went and added this “Shared” album crap. If I wanted to share the kind of files I’m using the app to hide, then I would just upload them to Google Photos or something. Also you can’t “copy” a file from one album into a “new” without it creating that album as a shared one... I DO NOT WANT to SHARE files so stop trying to force the crap feature onto paying users. And why cant I copy files to “non-shared” albums? I like to make a copy to a non-shared album so I can edit it, and keep the original where it is. And you can’t “delete” shared albums, also if you try to leave the album (being the owner) it locks the app up. They should have left this app along, and added the “share” option to another separate one, or make a option to turn off all share features. Again, the app was great now it’s just crap.
THIEVES
by RCA ))) on 2018/04/26 19:01
Be warned: DO NOT SUBSCRIBE TO THEIR SERVICES!!! They scam you into buying a full year subscription instead of a monthly one which you originally think you signed up for. But then you get a receipt for a full year payment!!!!! They think it’s alright to trick you into a full year fee through their monthly services. I am very confused how this is at all acceptable! I didn’t use the subscription for more than 15 minutes, so I contacted their customer services to ask for a refund, yet they were vulgar, and unhelpful in all aspects. All they think about is money and they don’t care whether or not you are happy with what you get. From the bottom of my heart, DO NOT BUY INTO THIS APP! They will scam you and not help you. They will scrape any extra dollar and not care for their reputation. Is this what you want to buy into? I bet you don’t want that! So leave this app behind and move on to something better, because all you will find here are dollar craving, customer abusing and power thirsty thieves.
It’s slow
by warrrning on 2018/08/01 05:05
The software lags I have two phones and the video and photos that I have saved on one phone will not transfer over to the other phone that I have keeps saying is saved on. Both phones have keep safe on it however keep safe does not function the way it supposed to. I don’t know what they do every day but it is not business. This is a software that has a lot of potential however it lags when it comes to loading and transferring files to upload to the keep safe cloud. For file transfers. I believe that it’s very possible that the software that keep safe is using is very slow and I are their servers. Causing the lagging In the uploads. Also 5000 photos is very middle I was once introduced to them and offered 100,000. However they were unable to make it stick on my account. As I stated before the potential is there but the software they are using is very outdated
BEWARE!!!’
by dannjy on 2018/02/17 18:34
The app works okay but every time you open it they ask you to upgrade to their premium service. Usually, at the bottom of the screen, in very small print, you can click “no thanks”. Recently I opened the app and the small print was NOT there and I couldn’t get to my content and I could not get out of the screen. Some how I purchased the premium lifetime subscription by accident. I immediately contacted them and asked to cancel it and process a refund. They replied immediately and advised me no, they won’t process the refund. They advised there is a 3 step confirmation before a purchase is made. I did NOT receive 3 steps to confirm a $149 purchase. I contacted them again and heard back a few days later. It was the same response from the same person. Their replies are scripted responses sent to all customers and have not attempted to address my concern. If you use the basic app beware, they will trick you into purchasing their premium service.
Used to be great...until it wasn’t
by Robert.Casad on 2018/04/25 21:56
I’m a “premium” member, have been for a few years, and this app has totally gone down hill in the past year. This app used to be fantastic for photo and video storage, a great UI and super responsive. I could get my photos to sync across my devices and they even offered a Mac app. One day the Mac app disappeared from the App Store, and they stopped updating it. It became very buggy very fast. Then I upgraded to an iPhone X. Now, with iOS 11, the app is constantly locking up my phone, forcing a hard reset. On top of that, if I add photos and then delete the app and redownload it, even days after the photos are supposedly uploaded to the “private cloud” the photos are gone. Not synced to my iPad or other devices, just gone. I’ve contacted the support team about this and their only solution was to delete and reinstall, which obviously doesn’t work. Very disappointed in an app that used to be worth paying the yearly fee for.
Majorly helpful...but now..
by Seriously¿ on 2018/02/17 07:45
I’ve used this app for a long time now, and have been a premium member for what feels like a year. However most recently I’ve found I can no longer upload anything to any of my albums. I checked my space thinking I had finally used up all 5,000 spaces, but I’ve found I’m only just under half that, and have plenty of storage on my phone itself as well. When I press the plus, and select “import”, I can select pictures and videos I want saved in the vault, but when I press the button to activate the upload, nothing will happen. The photo album closes but nothing gets uploaded. I’m hoping it can be fixed with a simple update, I’m not wanting to have to find another app for this, I love this one.
September 17' Review
by ToBeKniceley321 on 2017/09/29 16:33
App free version lets you have a free month of 'Premium' version features at first. Afterwards, switches to 'Basic' unless you pay a fee. All files are also stored on a private cloud in Premium & you can also select & delete album cover photos. Basic let's you store photos on a camera roll & put in albums, but premium allows locking individual albums & condenses files. Adding a passcode to the app & editing the layout colors is included in both versions. Saving pictures to the app is too simple, requiring simply to select wants files while in your camera roll & click lower left to send/forward & choose the KeepSafe icon. This is the only app of its kind that I've used & have no other to compare it.
Works some of the time
by wytworm on 2019/01/12 16:20
I have a workflow that has me sending 30-40 images from the keepsafe browser to the vault for later processing. My searches are random and i usually have many tabs open and want to be able to send images to the photo vault from any of them. What I have found is that the integration often fails while reporting success, and about 1/3 of the images are never saved. This has cost me much time and effort and some of my work is unrecoverable — i would have to scour history which i doubt KS keeps in order to reconcile images that I wanted to keep with images that PhotoVault allowed me to keep. Fatal flaw.
Used to be nice...but not anymore! Expensive!
by CesarGv21 on 2018/10/04 06:49
Overall I used to like the app. Been using it for almost 2 years. But it’s been NINE months that I can’t import anything! It crashes the moment y press import or it freezes and then closes. There’s been a dozen updates, but none of them fixes the problem, im fact, it’s gotten worse! So sad, moreover when I have Premium for 24 dollars a year for an app that just doesn’t do the trick. Even more, the function to recognize duplicate photos was removed some time ago, it was such a great feature, too bad it was removed. I have an iPhone 6S, it used to work fine, now, it’s more of a hazzle than a tool. Smh... I really hope that the bugs were fixed, but their only answer is “restart your iPhone” but it simply does not work! I’m not one to give away money like that, so, of course, I’m not renewing mu subscription!
Keepsafe...
by Rickissick209 on 2017/12/15 07:19
I love using your app and been using it for quite a few years now and became one of your pro members and enjoyed it but there’s been no new upgrades it’s been very plain nothing really new for what I spend a year I hope you make some better improvements with the way it looks and operates and saves nothing ever xtra to do in there except save and replay, my wife doesn’t even go on much and doesn’t really get into the commenting you have in there as well, very plain and boring not exciting all the time, I might move on soon if there’s nothing drawing my attention there. Thanks -loyal consumer
The app is handicapped unless you want to pay.
by Jo mama123 on 2018/02/15 19:24
The app is great looking, Fast, responsive and easy to use. However the problem arises more when you want to delete files from their cloud services (which automatically upload without asking ahead). Unfortunately the customer support contact section doesn’t properly work at the moment, it just constantly requests for you to update even though the latest updates already installed. So while I’d love to recommend and use this app myself, I plan on deleting it as soon as I figure out a way to delete my files from their cloud services. Keep in mind this review is based off of the free model. I’m sure you may have a better experience if your willing to pay the monthly, yearly, or lifetime plans.
Eh...
by [Insertuseralias] on 2018/02/23 13:42
This app has been fantastic for me since I started using it about a year ago... but the app doesn’t seem to always work properly after upgrading to an iPhone X. Without fail, the app freezes on me and makes my entire phone non-responsive (or extremely slow to respond). Once I shut down the app, the rest of my phone returns to normal speed/functionality. Not sure what the bug is, but I really hope it gets identified and fixed so I can access my content again. Still giving it a 5 star since I don’t expect this issue to be a permanent thing.
Do NOT Use This App!!
by K1ng tee on 2018/11/02 04:21
I would give this app negative zero starts if I could!!! I’ve owned an iPhone since iPhone original and this is my first time writing a review ever!! That’s how much keepsafe has angered me!! People need to know that this software is crap!! I’ve had their service since 2013 and it deleted my photos little by little throughout the years. I finally see 0 photos, there’s just boxes where the photos once were. Customer service is a joke. They told me I lost my photos because I wasn’t updating the app. Which is pure BS. I always updated. There’s another photo lock app that I’ve had even longer and ALL my photos are there. Customer service pretty much just told me, too bad. I have proof of it as well. I lost 200 photos DO NOT trust this app. Look elsewhere or you’ll lose your photos.
Love the App. But Apple is limiting them! (Mad face)
by TJ BabyDaddy on 2018/08/16 14:18
I have been using this app for years! Absolutely love it and the new features that keep coming out. I am a paid member. And it is well worth your money! However I just updated and Apple’s “New Laws” state that in section 1.1.6 that there can be no “false information” and therefore we have lost the secret Door function. Shame apple. It’s a feature I pay for and I want it back!! Change section 1.1.6 of your guidelines!! Or find a loophole KeepSafe! Either way, 10 stars if I could. Keep up the great work KeepSafe!! You are one app I love to throw my money at!
Not what I thought it would be
by Bellalior on 2018/10/07 03:09
This app only locked out my pictures and photos on that app not on my actual camera app. It kind of disappointed me because I don’t like when people can see my camera roll. Not because I have anything inappropriate but because I just don’t like it. Anyways I got it because I thought it was going to lock out the actual camera app and lock my camera roll but only I could get into it. But no, it’s just a separate app that locked them out. So what is the point of the camera app if you just have this app. Anyway I loved that they made one just in case but I thought it would connect to my camera app. Good job though.
Easy to use
by Embesu on 2018/01/21 17:18
Very easy to move pictures in an out of its albums. The minute you click away the app closes. I like that I can put pictures of my prescription medication bottles, passports and other personal documents in there as a backup and for reference. Also I put pictures of my young children that I don't want apps that access my photos to have access to. It's very hard to have privacy with iPhones and other devices in this age. Everything is very public. This app seems to do pretty good job of keeping some things personal.
Carry copies of everything that's valuable
by vectorbabe on 2018/09/22 12:58
Keepsafe is for much more than keeping personal photos photos away from prying eyes. (Remember the office Christmas party?) I've took pictures of all my insurance cards so I don't have to carry the originals. Then when a doctor's office asks for the card number I just take out my phone and open the app. Same with credit cards, drivers license, passport, and serial numbers of computers and electronics. Of course the double password security helps me feel comfortable about saving this info on the IPhone. I can even store documents such as PDF files. And while the free version is great, there are incredible features on the premium plan. For instance, let's say you're suspicious that your roommate might be trying to get your credit info. With the premium plan Everytime someone enters the wrong PIN Keepsafe records when it happens as well as taking a stealth picture Brilliant!
Find another solution
by Blacksteve13 on 2018/11/02 10:57
Been using this app for a few years and it has always been pretty good to me but the last 4 months have been pretty awful. I haven't been able to add and photos or videos to the app for about 2 months and opening the app has been freezing/ lagging the phone for the last 4 months. Developers have released updates but none of them actually solve problems. I have almost 1 k photos and I pay for premium. You'd think if you pay for the service you'd be able to use it but you can't. If possible. I would give this app 0 stars in its current state because it's unusable but would give it a 4 if it goes back to it's original usable state. If possible please find snuggery another app to those reading this
3 or so year subscriber now cancelling
by godhatesfigs69 on 2018/03/23 08:43
Emailed their customer service team requesting info on accessing KeepSafe files from an iOS backup on my external HD. Mind you, these files are what’s left after I updated the app a year ago and somehow managed to wipe out my entire library. Initial CS rep was no help, telling me only to update the app and contact them once again after I did so. After I requested to speak with someone else, I was again told to update the app in order to get any help. Here’s hoping someone more helpful @ KeepSafe is reading this and reaches out. I am thoroughly disappointed in their CSR team and the company as a whole. Canceling my subscription
Great app! One question!
by ÍSHÃDOW <ÂERØ> on 2017/11/05 02:57
I love this app! It saves your photos into a private cloud, and gives you complementary premium! Premium allows you to save 5,000 photos to your Keepsafe! The fake passcode is awesome too. But I have one question, what happens to your private photos when you don't pay for your premium? I deleted all my private photos from my regular camera roll so I can't get them back unless I export them from Keepsafe. If I lose my premium, will all my photos erase? Because they're also special photos.
Loved this app, but so many issues
by KyleKnott on 2019/01/28 00:38
This app is great, and I love the design, but I’ve run into so many issues with this app since iOS 12. Pictures won’t open full screen, app crashes on launch, entire phone lags up and freezes sometimes after using app requiring a restart.(XS Max) I’ve contacted support and they said to delete and reinstall, which I did, to no fix. I’d love for these issues to be fixed so I can use the app but it’s to the point where it’s almost unusable. Also would be nice if they added a progress bar for uploading pics! I’ve been a premium subscriber for going on 3 years now and considering finding a new app if these issues don’t get resolved
Import troubles
by lw572 on 2018/05/24 13:22
App is great for storage but could use improvement. I’ve had this app for a while now and recently there have been some issues. I have an iPhone and whenever I try and import photos either an add will immediately pop up causing the import to stop or the photos simply will not import after selecting them from my gallery. Trying to import photos has become a hassle. In order for the photo or video to import I must attempt to import it several times. This needs to be fixed. Other than that the app is good for storage. This issue must be fixed in order for the app to be effective.
App doesn't work
by ACL@ACL on 2018/09/22 12:14
My photos are missing from inside the app that I didn't delete them. The buttons on the app don't work. I keep putting in trouble tickets and sending emails and don't get any responses. I got a response twice saying please type your response above this line or put in a ticket through the app. I can't even put in a ticket through the application. I send emails to the support and still get no responses. The application takes my money for an app that doesn't work and I have premium. I called Apple to try to fix it but they said it's a third party app and I must go through them. I should have saved the money and tried another application because what I'm issuing for doesn't work and has lost all my photos.
It's great except..
by @RikRipper on 2018/04/13 16:46
This app has been crashing my entire phone since about November 2017. It happens when I upload photos. It seems like a bug that hogs all the RAM in the phone and stops any and all operations until I force reset the phone. It also doesn't sync my photos across my devices. The storage management is inaccurate and has no actual function to help you control what's saved on the server and what isn't. It will say everything is backed up but the items don't appear on the other devices. This app used to work like a charm, but things have been going downhill over the past year.
Saved pics
by Timmy township on 2018/10/04 22:59
I absolutely love this App. But I’m thinking about changing to something else because of the fact that I have to pay for the second line of protection. I like when I go into the app it shows a lock but no pick. Then you have to put in a another password to get into the pic. Then when you export a photo from the camera roll it ask you if you want to delete it from the camera roll. That’s what makes this app awesome. But in order for you to have it you have to pay for it. So I’m currently looking for other apps similar I’m sure there’s more out. I will keep this for now
App keeps crashing lately
by 😜😜😜😜😜😝😘😚😘😒😝😔😒😔 on 2018/01/15 00:36
I’ve been using this app for about 3-4 years now and it’s been nothing but great. I like that it allows you to keep photos you may not want everyone to see locked by a pin. It’s been great as I said but lately it has been crashing. Every time I open the app and try to type in my pin I get about 2 numbers in and it just crashes. This problem has just started after it was updated and I hope that it gets fixed because I would hate to lose all of my pictures.
No problems until recently.
by Dont write reviews often. on 2018/08/01 14:40
This app is great. Simple and easy to use. Only issue I have now is not being able to log in to my account. I click on forgot password and a message appears stating something like to keep the account safe, they will send the password reset in 15 mins to my email. I’ve tried this several time and still have no luck. Today I tried and have been waiting for the email for over an hour. I haven’t been able to use this app for a few weeks now.
Best photo storage app
by TheRainbowTurtle🐢🌈🦄 on 2018/08/21 15:03
I have a lot of photos on my camera roll of text convos with me and my boyfriend plus a few photos with him and I didn’t like the fact that someone could see them. So when I discovered KeepSafe, it was a lifesaver and I love KeepSafe’s security system because you can add an extra password to your personal photo albums plus a fingerprint and a passcode just like you would on your iPhone. I would not make any changes to it at all.
What happened to this app
by justshell81 on 2018/07/24 00:26
Loved this app for the longest time, even upgraded to the premium. That was until about a week ago. For some reason it will not transfer from my phone to the app. It has been a week and it still shows 13 files loading. I have emailed customer support and even sent them screen shots but the best I get is to clear the app so it is not running in the background, then open the app and wait 30 sec before entering in the pin. Guess what, your right nothing. A week since I sent my first email and still do not have the issue fixed or even attempting to be fixed.
USED to be good
by Samuraisarra on 2018/04/24 12:13
Will glitch and kick me off the app often over and over. Use to have a feature where they would delete a photo if you uploaded it twice so it would save space (cause why do u need the same photo saved 1,2,3 or 4 times) and they removed the feature and will not bring it back. Also sometimes it will upload all of my photos then won’t delete them from my phones camera roll, then I don’t know which photos are uploaded and then I’m uploading some photos twice and then there’s no feature to delete the double uploaded photos!!!!!!! I really don’t like this app anymore
Poor customer service for broken app
by A panda beat on 2019/01/30 03:04
I’ve been using KeepSafe for a while and it worked fine, good organization and uploading, with them serving ads to keep the app free. A few months ago the app always opened forcing me to send a verification email I’ve already done (and reclicking the verify link takes you to an error). Annoying, but not a showstopper. Now the app will not upload a single video or photo to any place within the app. It shows them importing and plays the ad I have to watch but nothing occurs. Sent two separate support tickets asking for help over the last two weeks. Haven’t heard anything back (not even an automated system response)
Good place to store stuff but it’s slowing down
by Punchy123 on 2018/04/11 13:44
At first, uploading images was super fast. I like the option to delete the photos from your phone after they have been uploaded. But now it’s taking a much much longer time to upload the field and even longer to delete. I’m not sure if this is because of the number of existing files? I would be more than happy to pay for the yearly subscription, but this slowdown is going to be a game changer.
Using the app for years
by Dezido on 2018/03/13 03:38
I have been using Keepsafe for many years now. I can’t even count how long! I use the free version and it is just enough for me. I’m sure the subscriptions are awesome too. I use the app to hide my weight loss photos because to me, that’s embarrassing. I also hide my medical photos, because that’s also no ones business. Thank you Keepsafe for securing my private photos and sorry I didn’t do a review earlier.
What's happening with the backup?!?!
by LilianRF on 2018/04/04 11:07
I have the app for a really long time and I love it... BUT I started to notice that cloud icon on my files and when I went to see what was happening the app is doing the backup on the cloud on its own, the backup toggle is off, the delete button keeps flashing and I can't click on it, that's private things your app it's uploading without my consent and I'm unable to delete for some weird reason. I don't even have a premium subscription. I hope this issue is fixed soon because the app was supposed to be safe and not do weird things like that.
They don’t refund // bad service
by Jarold Eastman on 2018/03/31 11:18
I accidentally subscribed to the one year premium account because I have an IPhone with Touch ID and I accidentally clicked one of their ads (also you get ads like crazy you can’t avoid them if you don’t pay) and after I clicked the one year premium (which said it was $1.99 and they charge me $24 at once not monthly like they said) I didn’t want the premium so I double clicked the home button to close the app but I had the option to pay with Touch ID and it charge me $24 not $1.99 and they say hey can’t refund any money, and now I’m stuck with this premium plan for a whole year and I’m not even gonna use it
Amazing App!!!
by Totalfred360 on 2017/10/31 16:45
I don't have any problems having the app! It saves my stuff even when I don't have the app on my phone. I love the app. Very useful:) I’ve had it since I was young in age & still keep important stuff in there & it saves everything like iCloud. The iPhone X comes out which mines I will have to download KeepSafe again & I won’t have to worry because this amazing app keep my important stuff safe & in the cloud! Great app download it ASAP!
Great app Overall, BUT
by freetyrant on 2018/02/12 21:54
the advertisements block a key function. When you transfer photos unto the app, you’re given a “Do you want to delete the photos from the phone” type of prompt. This is great but before you can even choose anything an ad pops up in your face. Then, when you come back to the app the option is gone and you have to figure out which photos you transferred. If this gets fixed then 5 stars will be no issue!
Perfection
by dancingQ24x7 on 2018/03/24 07:41
I’ve tried a few password protected file saving apps and KeepSafe is the best for me, and here’s why: - excellent feature set even for the free version. - clean interface, easy to navigate and move things around. - simpler password methodology than others I’ve tried. - I like that you can have two separate passwords for two different data sets. - automatically logs you out when you switch away from the app - has some back editing features, which were non-existent in other similar products. The only negative I could say is that it doesn’t have a dummy icon like some others do (for example some of these apps masquerade as s calculator, or some other innocuous item). But for me this is no big deal at all.
It's so-so.
by Joe's Juke Box on 2018/03/31 02:47
Since I had the app and paid for the additional storage, I've lost pictures as well as video. The back up is extremely slow. When The app upgraded, it Wiped all of my pictures and videos from my cell phone. When I log back in and re-downloaded the pictures, several pictures and videos were no longer there. I love being able to upload pictures without opening the app but it's inconsistent. Because of Apple updates, the app does not work. Right now, I'm in the process of backing up the app on my Mac and it doesn't work.
Love the app but im having some issues
by Dirtymike andthe boys on 2018/01/31 02:06
I have my account but every time i try to sign in it wont let me. It tells me it cant reach the server and to check my connection, I have unlimited high speed data, and i have my best wifi plan and neither will work. I deleted and redownloaded the app, turned my phone off and on, and put it on airplane mode and turned it off to reset my connection. Please help
Ugh!!!
by TeXas WrAtH on 2017/12/09 02:38
I’ve had this app for about 3 years now. It’s been great, minus a few bugs here and there. But.....now it’s a bloody mess. Can’t access anything anymore without it crashing. I’m going to give it a little longer, if the corrections aren’t made soon. I’m looking at other options. Well I’m going raise the star level to 4. And if all goes good, I’ll bump it up to 5. They seem to have worked out a lot the bugs.
My only problem is the ads and not in the conventional way
by Tfhgdrhdsdggdrtg on 2018/11/12 22:55
I own an original iPhone 5 and when the ads begin to play either my phone or the app bug out by strobing what I assume is like every menu won the app and gives me a black screen for an extended period. If I wait long enough it'll sometimes play the ad and I can move on but occasionally I have to reboot the application. Other than all that very happy with this app, long time user, and I can say that this is the best hidden photo app available!!!
False advertisement/ gimmick?
by Kai Dab. on 2018/10/30 00:41
While using the free version I was told I had several “break in attempts”, and photos had been taken of whoever was attempting to get into my keepsafe. Below the alert it said to upgrade to premium to access this feature. Obviously someone unknowingly attempting to get into my phone, let alone personal app peaked my curiosity so I forked over the $ and now this feature is not shown anywhere at all. I even entered the wrong password 3 times to test it and received no notification let alone ability to view the picture(s) it claimed to take. If that really is a marketing scheme that’s incredibly shifty.
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All Versions
4.0
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11,496
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Current Version (8.25.1)
4.0
106,124 total
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9,300
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3,198
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992
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