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App name
secret photo vault - Keepsafe
Description
Download Keepsafe to join the millions of people who have entrusted over a billion pictures to Keepsafe: the most popular photo locker and album vault app. Keepsafe secures personal photos and videos by locking them down with PIN protection, fingerprint touch ID, and military-grade encryption. It’s the best place for storing your personal pictures and videos. With Keepsafe, you can protect your privacy, secure your photos, and save phone space. Use Keepsafe for: - Preserving special memories - Storing family photos - Protecting copies of your driver’s license, ID cards, and credit cards - Organizing important documents What makes Keepsafe different? • Award-winning photo locker, with over 70 million users • Beautiful design and UX. Easy to upload, view & organize photos • Smooth scrolling for photo viewing on all devices Basic Features: - Phone and tablet support - Simple interface - Easy-to-use PIN pad access - Photo backup - Custom albums - Full-screen and slideshow viewing for photos and videos - Integrated camera for taking photos directly in Keepsafe - Safe Send for sharing pictures for a limited time from Keepsafe - Syncs images and videos in Keepsafe to all of your Keepsafe installations on any platform - Shared Albums if you want to share private items with someone else Keepsafe Premium’s Exclusive Features: Manage Your Photos • Album Lock: Assign individual PIN codes to access particular albums • Private Cloud: Stores up to 10,000 items in Keepsafe • Space Saver: Compresses photos and saves originals to the Cloud • Trash Recovery: Retrieves photos you’ve mistakenly deleted Personalize Keepsafe • Ad-Free: Keeps your photo-viewing experience distraction-free • Custom Album Covers: Sets album thumbnails to a specific image ======================== Help & Support Problems or questions? Visit Keepsafe’s support site at https://support.getkeepsafe.com/hc/en-us Send a ticket from inside Keepsafe (best for troubleshooting) Contact us at support@getkeepsafe.com ======================== Keepsafe Premium Subscription - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the period - Length of subscriptions: one month & one year - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Price of subscriptions: one month - $9.99 dollars & one year - $23.99 dollars - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription. ======================== Links Terms of Service: https://www.getkeepsafe.com/policies/#terms Privacy: https://www.getkeepsafe.com/policies/#privacy Keepsafe Basic is ad supported: https://youradchoices.com
قطر
by al sabaae on 2020/06/03 21:20
تمام ممتاز جداً
Best App
by Mt.Saeed on 2020/06/03 20:05
Its Very Nice App
Works, but they will find ways to charge you
by Ray9987 on 2020/06/03 17:25
I was tricked into upgrading to a 9.99 premium account. Their policy states, NO REFUNDS . Boo . Not happy
Presents Pictures Perfectly
by DogeyDogeyDoge on 2020/06/03 13:16
This app works well. I haven’t noticed any bugs or oddities, and it does what it says. When pictures are kept in this app, the Mac Photos app doesn’t show them as unimported photos from your phone, as it would if you just hid them in Apple’s Photos app. The only addition I’d like to see is the ability to add photos by pasting them in, instead of importing from a camera roll. That way, I can copy a photo that was texted to me, and paste it directly into KeepSafe without it having to be in the Photos app at all.
failed to load photos
by J.....H on 2020/06/02 15:09
Many times I have been told by a message on my screen that a photo had been added when it was not. Now I have to check every time I move something to make sure it was actually moved. Bad problem!!!
Jeep Safe
by NNicom on 2020/06/02 14:45
Simplemente Fabuloso Exelente Seguridad de Las Imágenes
Evaluación
by pacho xl on 2020/06/02 11:45
Funciona muy bien
It needs to support .txt files
by Half-Blood_Prince on 2020/06/01 22:48
I’ve been using this app for the past 5 years now & it’s been very great. Definitely the best of its kind out there. Nevertheless it’s only shortcoming is that it doesn’t support text files with extension .txt. If the developers could see to this then I’ll gladly rate it 5 stars but for now I’ll stick with 4.
All items can be safe
by Mr. Hall P486 on 2020/06/01 19:21
Great app to have.
Waaaay to slow
by Whaaadup whaaadup!! on 2020/06/01 14:24
This app is sooooo slow, it’s been uploaded videos to the cloud for OVER two weeks!! It’s still importing two videos, both less than 45 seconds for days now. It’s taking up over 7GB of space and I’ve only importing 10 videos, all less than a minute. I don’t get it. I got the app bc it’s encrypted but it’s so annoying waiting so long for my items to be uploaded and imported. Guess I’ll have to find something else
The best App
by Tigeroftiger on 2020/05/31 12:46
Una excelente app para guardar fotos
Jadh
by افضل برنامج حفظ on 2020/05/31 09:40
Hi
Crashes a lot
by Billlllliebobthorton on 2020/05/30 21:00
It was good at first but it now started to crash almost every time I open the app
Keeps crashing
by kaylie150051 on 2020/05/30 10:57
I really like the app and have used it for many years. But the app has been crashing for about a month now. So now every time i use the app for about 10 minutes or so it crashes.. every time.
Keep updating
by David Churchill on 2020/05/30 09:38
Downloads should be faster in next update.
Won’t accept my email
by Enriquez44 on 2020/05/30 08:12
I downloaded the app, it was recommended to me by a friend but as I’m creating a new account it says that my email is invalid. I triple checked everything multiple times and it still says invalid email please help I want to use this app!!!! I have a Gmail btw
Amazing
by movaddict on 2020/05/29 19:30
Great place to hide the divorce papers
WORST APP EVER
by mamaabeare on 2020/05/29 18:04
WORST APP
Love this app
by kharcia on 2020/05/29 10:19
Works so good!!!
Fluid style.
by CaptainKirk99 on 2020/05/29 08:55
Love the ease of interface when creating various platforms for photos to evolve. Must have!! No Glitches. maintained well
Got a paid subscription & it doesn’t work!
by Thesebastardsstolemy money on 2020/05/29 03:08
Please cancel my membership And Refund me!
Wonderful app
by LuisParra1233 on 2020/05/28 21:28
I have been enjoying this app for several months and appreciate its cloud capabilities so you can access your hidden data from multiple devices. Great !!!
Paying
by hdjxksodbd c on 2020/05/28 06:37
I don’t like how u have to pay to hide photos
Paola🥰
by nicole150605 on 2020/05/28 05:22
La mejor aplicación, 😍😍
Shop around
by TPres31 on 2020/05/27 05:12
5+ years customer, 75% great, other 25% wont even let you log in. For months. Would love an explanation. Otherwise, look at reviews. better apps that do the same and more.
It’s really nice!!!!
by vivian boyce on 2020/05/27 00:29
I enjoy it. How else would I keep old photos and memories of things I don’t share? It’s a good app and I would recommend it to anyone!!!!
Great app
by superchargedkid on 2020/05/26 21:43
Awesome app. That’s all I can say Real easy to use
Keepsafe cloud
by Jah Della on 2020/05/26 08:31
I found the cloud sync functionality for this App extremely handy. Just log in with one account & your safely-kept files will be available on any gadget - so long the app runs…
Love
by yvasvi on 2020/05/26 03:44
Love this aplicación 👌🏻
Needs a better authentication
by Ruizboriqua on 2020/05/25 14:42
I no longer have the original email but there is no way to do a different authentication to gain access. I lost very important pictures and no way to help
Playback issues
by SOGO & CO on 2020/05/25 14:02
I’m constantly unable to view saved videos. Or it takes way too long to load or export them.
Great easy to use
by 0198374!? on 2020/05/24 21:48
Use for personal photos , don’t want kids to see. Works great. Deletes photos from camera roll once put in app if you choose.
User friendly
by iceover696969 on 2020/05/24 16:57
This app is very user friendly and very easy to navigate. I am very pleased with it so far.
Amazing Application
by Hossamadam on 2020/05/24 13:26
I love it i am happy about it very secure thanks a lot
Takes long to download but is amazing
by HalimaLove_1 on 2020/05/24 09:56
I love this app! It keeps ur private photos and videos out of ur camera roll. I Ve a lot of tiktok videos and don’t like when ppl go thru them. KeepSafe makes sure they don’t go to camera roll. The only I don’t like is that it takes super long to download and save the pictures and videos. If this problem were fixed this would be a golden five starred review.
Great
by Mcd1968 on 2020/05/24 00:19
Good secure app
Great
by jfywgvsba on 2020/05/23 05:46
10/10
نسياتًرمزاات
by اتخااهماغغغ on 2020/05/23 05:29
تتال
Amazing
by yhamir9861 on 2020/05/23 04:12
Amazing
way
by way lan on 2020/05/23 00:53
lan
Love it
by TripleApoppy on 2020/05/22 19:34
Great app..
Goood
by سلطان الطرقي on 2020/05/21 13:17
👌
Many glitches
by Ydbucbduxhsuxhsuvsoooq on 2020/05/20 13:16
Often times uploaded videos will not play. Other times when trying to play an uploaded video it takes a very long time to retrieve from the cloud to play it.
Love it
by KittyKatR1965 on 2020/05/20 10:31
It’s worth the money. I love it!!!
Pics
by hanivet on 2020/05/20 06:18
Best hiding place ever Thank u
Great app :)
by Thelijahh on 2020/05/20 00:07
Unlike most apps like this they don’t charge you for storage or folders :) I love this app and use it very often
Sensitive Material
by T Sherlock on 2020/05/18 11:33
Works very well from prying eyes!
Yes
by drjjeufuff on 2020/05/17 13:16
Does what it says it does
Great privacy
by good privacy on 2020/05/17 08:15
Good app overall
Importing pictures
by importing images on 2020/05/17 03:06
Can’t import pictures like I use too
KeepSafe free version
by pissedoff55234648 on 2020/05/16 19:35
On the free version it says that I am out of cloud storage at 200 items. I reduced to less than 100 items, but they are no longer shared between devices, and they keep trying to have me get the pay version. This is a bait and switch AP. It is a dishonest.
Delete Inactive Accounts
by piotrdavidson on 2020/05/15 23:39
I deleted my e-mail address and when I try to log in it requires a code but I don’t have access on that e-mail. I would like my content to be deleted after a specific period of time. I’m worried about my privacy. Please consider this review, t’s so important to protect our privacy. Thank You.
Recover photos
by jvtyh on 2020/05/15 19:23
The app is great but i don’t like the fact that you have to bee a premium user to recover photos from the trash. Other than that the app is great
App gets crashed
by Rithun Rajan on 2020/05/15 06:54
After updating to ios 13.4.1, the app doesn't open. Please fix this bug .
You lied
by Tokyotoker on 2020/05/14 22:58
You never said i would have to subscribe and pay to keep my pictures. Scammers
Foto
by Aidazory on 2020/05/14 19:51
Excelente
KeepSafe
by Mike Mazike on 2020/05/14 14:03
It’s a great app for keeping your private pictures private!!! There’s a lot of wondering eyes. Keep up the great work.
New Update Failure
by blah 1873637 on 2020/05/14 13:18
Please review your latest update. You say Bugs fixed.. The app for me was working just fine before the update and now it crashes each time after opening. Please double check your update
Fire
by vlone B on 2020/05/14 04:52
Y’all cool
Yes
by JayRtEa on 2020/05/14 02:15
Be responsible. Lock up the naughty stuff with this app 👌
WORST APP EVER
by Jay Saun on 2020/05/14 00:48
Don’t download this app ever it’s so terrible!!!!!
Love it
by kton1232111 on 2020/05/13 23:53
Love this app. Extremely easy to use just plug and play
Refresh??
by E_Biscuit on 2020/05/13 15:14
Using the calculator version was working perfectly and then out of no where it refreshed and allll of my photos are gone minus 100 of them.... yet when I check my phone storage it says the app is still holding a large amount of space. I don’t understand
Over all great app
by Jose12345678901234567890 on 2020/05/13 15:12
Over all great app! I have been having issues with the app crashing. Example: I’m using the app scrolling through my gallery and out the blue the app just crashed. At first I thought it was because of space but nope. And every time I try to use app can only use it for about a minute solid and then it crashed. Can’t even enjoy the premium side of it because app won’t allow me explore it. PLEAS FIX ISSUE!!! It’s been going on for a while now. Thank you
iraq
by عراقي للابد on 2020/05/13 10:05
good
COMO LO PAGO FULL PAY ??
by Chapones de Jesucristo on 2020/05/12 21:42
Muy buena APP yo perdí el password y e daba u os albums falsos Hasta a mi me engañó Demasiado buena *****
New Updates Make App Crash
by AfterClark on 2020/05/12 18:06
Keeps crashing and now won’t download uploaded files.
Juts what I need
by Playa Ron on 2020/05/12 13:44
For all of the things that needs to kept confidential,,,,,,
Bad
by mgore.1 on 2020/05/12 09:42
Bad
very good and nice
by victor409 on 2020/05/12 05:43
very good app
Kinda good
by forgotten_moment on 2020/05/12 04:52
Hi I’ve been using this app a lot but my videos won’t upload for some reason...sometimes it does but only like one video and a lot of pics but videos don’t upload anymore..plz help
Angry
by olivi4ever on 2020/05/12 01:38
I AM SO MAD IT DELETED A PICTURE BECAUSE IT ALL OF A SUDDEN SAID I HAD TO PAY FOR LOCKED ALBAMS AND NOW I CANT GET IT BACK
Muy buena 👌👌
by hooooolaaaaaa😁 on 2020/05/11 17:34
Good
Great... don’t know what else to say
by TheWindSniper on 2020/05/11 05:15
Great
Nice
by Ale Jiménez C on 2020/05/11 00:49
Nice
Used to be good but not now
by arvin13244 on 2020/05/10 19:39
Since I downloaded it to the latest version it would jump out of the app.
Good
by Yubaraj shrestha on 2020/05/10 15:39
I love it this software
Use to love
by T R 27 on 2020/05/10 12:34
I have been using this apps for a year now for photo storage and to share pictures with loved ones. I have emailed KeepSafe with my issues with no resolution. The share part of this app is not functioning correctly. The downloads show in our personal folder but is not linking to who they are being shared with. So frustrating as they use to show immediately now they don’t show at all.....
Best app ever!
by mrh860 on 2020/05/10 00:45
I love it!
Keepsafe
by Ukay666 on 2020/05/09 20:53
Keep safe is the safest safe..lol
Glitched and deleted almost everything
by cas19375839 on 2020/05/09 13:58
I’ve had this app for almost 2 years working perfectly fine but today while I was using it the screen froze so I closed the app and tried to reopen it. The app wouldn’t reopen so I decided to restart my phone. Once I restarted it and opened the app back up, all my photos had been deleted except the few that were downloaded onto the cloud. Sadly I could not recover all the photos that I had in the app and lost almost 40 GB’s of photos and videos.
Terrible app
by mauriziocol on 2020/05/09 12:40
I used to have the premium app for 2 years, paying the year membership. One day during vacations, I dump my iPhone in the water and it got damage. When I got the replacement and tried to download all my files, my surprise was that half of them didn’t appear in the app, I tried several times uninstalling the app and downloading everything again and still not success. Then i contacted tech support and they were completely useless. I lost almost 10 years of files just because I trust a defected app. And yes, the files were suppose to be in the cloud because all of them have the mark as they were. ***to the developer who answered this review, did you ever read the whole story about the incident?, specially the last part when I said they were mark as being in the cloud?, and yeah, I’m way more sorry for losing my files that I trust you to keep up.
DO NOT DOWNLOAD
by PandaBare101 on 2020/05/09 07:42
Definitely a scam. Within a few minutes of downloading I received 14 (FOURTEEN?!?!) notifications from Twitter that there was a suspicious login attempt. All were from different locations!!! I have NEVER had that problem before and it conveniently happened after this downloaded and I put in my info.
Not a happy camper
by Gee's Place AFC on 2020/05/09 01:46
I lost access to all of my very private pictures and videos that I trusted Keepsafe to store for me. I even subscribed for the year and when I reached out to troubleshoot with support it took them almost a week to finally reach the conclusion that they can not get my photos back to me. They even tried to convince me that I wasn't even a subscriber until I showed them my order number and confirmation of my yearly subscription. I had almost 42 files backed up but now I'm not able to retrieve them. I absolutely, positively, conclusively believe that they have stolen my files and will not release them back to me. Support basically apologized, recommended going through Apple support for a refund and offered to extend my subscription for an extra week. I just want my files back!
Safe keep is wonderful
by Gta mc on 2020/05/08 13:31
It's very good we need unlimited storage
Works for me!,,
by Vulture 999 on 2020/05/08 06:45
I’m happy
The best
by Gaba2687 on 2020/05/07 22:31
I love this app I just wished they gave us premium features
Great App
by Richchxh on 2020/05/07 21:55
I have the premium version and really can’t complain. I do with there was a shuffle option on the slideshow though.
Awesome
by Dior.x on 2020/05/07 21:04
A lot of help..thanks
KeepSake App
by EnigmaRivers on 2020/05/07 20:00
Enough already! 6 consecutive days without access to my premium keepsake account! Fix it! The app login screen doesn't stay up long enough to enter a 4 digit passcode.
Glitch
by MustangIII on 2020/05/06 20:58
I love everything about this app, the only problem is there is a glitch that whenever I go on the app it for some reason sends me to messages
Almost perfect
by awrone on 2020/05/06 06:04
I tried to send photo to Keepsafe app using share function. It does go into the app but is not viewable, shows up as an invalid file
What Happened?!
by Preciouskittenn on 2020/05/06 03:20
I’ve used this app going on 6 years and it was fantastic. Never had a problem. Now, the app will not stay open, pics will not sync to the cloud, so I cannot see them from multiple devices, and it’s just a mess. I’ve seen several reviewers have the same problems, and that the developer has mentioned it’s an iOS issue, but this iOS has been out for some time and I don’t see any kind of fix yet. When it was working it was 5 stars. Now? I’d give none if I could.
Good
by kingnamdchief on 2020/05/05 17:15
I’m able to keep all my documents here for my safety
Total trash
by mdlash69 on 2020/05/05 01:56
I have lost over 350 important videos and photos through this app. Luckily, some remain but many private, intmate experience of a highly sensitive nature are “poof” up in smoke. There is no telling where they are. I am assuming being sold in India or somewhere. Yes, as soon as I noticed a problem I contacted Keep Safe and they did nothing. Now, it turns out, the data are constantly “loading” and I am unable to watch a video in a timely fashion due to ridiculously long download times. Do not use this app unless you want to lose some incredible, private moments forever.
Congrats
by lensky005 on 2020/05/04 22:50
It’s one of the best app for iPhone Really impressed
Love nice too much I love it
by fredvrick on 2020/05/04 22:16
Nice an lovely
Just okay.. Keep looking
by AgentO2 on 2020/05/04 16:45
I’ve been using this app for years now, paying for premium, not typically running into too many problems, but the little things started to add up and I’ve decided that Dropbox will suit my needs better. So, I’m in the process of moving my photos - which has been nothing short of a chore. CONS: 1. For a lot of photos, after clicking on ‘export’, I get this error message; Error Error exporting one or more files: Could not download one or more files. I would like access to my photos, please. They’re mine, I copyright them, please give me back that access. 2. While I was paying for premium, after changing the theme, it never stayed that way. Even after updating, the app would crash it and revert back to the standard theme. Years this went on. I just couldn’t validate complaining about something so minute. 3. I’ve succumbed to moving the photos I DO have access to, to my camera roll, and THEN to my Dropbox. Why? Because KeepSafe only allows one photo to be transferred AT A TIME (between apps; keepsafe to Dropbox). I’m not spending the rest of my life exporting my photos from one app to another. C’mon. 4. Trying to share albums is a pain in the a**!! At least Dropbox is consistent. PROS: Can now use Face ID to unlock app (yay!!). Good price for storage. Has potential. I like that it gives the user the ability to change the album covers, lock certain albums...
Pretty good app
by wmckeever on 2020/05/04 06:22
I’ve been using this app for years and it’s pretty good. If only they would go to an affordable pay once model instead of the monthly payment I’d pay it and support it more. Until then sadly only 3 stars.
Fantastic but... not
by RoA(one and only) on 2017/12/14 13:57
This app is great for storage! You have the option to choose a custom color scheme for the display theme and choose between grid or mosaic display for media files in your albums. The app is compatible with photos, gif files, and videos. And the options to save photos/videos to your phone, move a file to a different album inside the app, and select an image as the album cover(s) are all wonderful features. And the option is given to delete files from your phone’s photo library once imported to help clean things up. The downfall, though, happens when uploading a video. Videos take a century and half to import. Understandably, they are larger files (especially when considering length of time) but it should take eight hours or longer to load. Importing videos seem to freeze the app. While you can still navigate in it, you cannot import anything for hours and hours when importing a video (even if it is ~20 sec) because the... well, I actually know WHAT it is but it’s inconvenient. All I can say is that the app is great. Except for this one critical piece that it claims to support. A couple other things: 1) It would be nice to be able to crest an album within an album. 2) It’s a bummer that the timer lock screen is no longer available. And even when it was, there wasn’t a slick way to discreetly add the feature to use Touch ID when using that lock.
Nice app but not great
by julianleighton on 2018/01/18 04:35
The app is great it lets you save a bunch of stuff, has a bunch of features like taking a picture of break in attempts, fake pin, fake albums, lets you personalize it as you wish, pretty sure it has a big storage. The only huge problem I have with it and that’s making me unsubscribe my premium subscription is that it takes extremely long to import big files like videos. And when I say extremely long i don’t mean an hour or 4. I mean days and weeks. I could try to import videos and they would never import. After weeks of trying. The app backs up automatically which is great but what’s the point of it if big files for some reason never get backed up. I’ve had this large videos in the app for months and they never finish being backed up. I’m not sure what the problem is but it’s really annoying. I purposely bought the premium subscription to be able to have a lot of storage and not have problems like this. But for sure it was a waste of money since it’s such a problem to import stuff and get them backed up. Other than that like I said the app has some great features just for sure don’t download it if you’re looking to save large videos
Could be far better.
by ZMEATCS on 2020/01/12 21:11
This app has come a very long way since it’s release, and the developers seem to be serious about making a quality app. However there is no way to sync images between devices. You can pay for the premium version of the app, but it still doesn’t have this feature. It allows for a honestly quite small amount of cloud storage, but if you’re like me and have thousands of photos it’s not a viable option. You also can’t upgrade your cloud storage. I pay for a large amount of ICloud storage but the files in this app don’t backup to ICloud. There should be some way to sync files between 2 devices that are right next to one another, or a way to get the files on this app to sync to ICloud instead of their cloud. If they want to put that feature behind the premium paywall that’s fine. I’m not a developer so I don’t know what, if any, limitations there would be to including a feature like this. All and all I love the design and accessibility of this app, but I may have to cancel my premium sub, and go with something that has a feature that allows sync or cloud that I can upgrade.
Either an app-breaking bug or developer is snooping
by Crlaozwyn on 2020/04/05 21:54
I’ve been using KeepSafe for over a year and it’s been my go-to privacy app after my previous one lost support. I choose to only store my content locally for privacy reasons - no sweat, it was easy to disable cloud storage. It’s been a while since I opened it so I can’t say exactly when this changed, but I tried opening the app today and it was unresponsive. Then I noticed it was syncing my content to the cloud. What?? I quickly closed the app and opened it again without being connected to the internet so I could disable cloud saving again. After 20 seconds or so of being unresolved, the app closed. Weird, right? I figured there may be a server side check to discourage piracy, so I opened it up with net access and waited until it showed syncing before killing internet access. 20 seconds later, the app closes. So, unless I sync all my content to the cloud, I’ve lost access to the app and my saved documents. Either they broke something on accident or they’re intentionally forcing every user to send their files over. While the files are encrypted, don’t think for a second that the developer can’t get those keys if they want them.
Recent bugs caused major issues
by PeterW76 on 2020/04/30 15:29
I have used keepsafe for 4+ years and never had any issues. I always thought it was a great app and have recommended it to other people for secure photo storage. But recently it has become unusable. It is extremely slow, is constantly syncing even though I have cloud backup turned OFF and constantly crashes out of the app. It is also suddenly taking up a HUGE* amount of space, to the point where my phone is full and other apps are unable to function. Trying to delete content only makes things worse. Usage has actually GROWN by 7GB after trying to clear space. I'm not the only person reporting the syncing and crashing issues. PLEASE help to fix this. * 17GB of content in keepsafe was consuming 85GB of space on my phone. UPDATE: After clearing space on my phone by dumping pics and music I was able to move all of my content out of keepsafe, uninstall and start again. Huge inconvenience but the issues seem to be resolved with the fresh install. No more syncing or crashing and the app is not consuming excessive space.
Excellent free app, high res storage
by Todd's Mac on 2018/01/19 01:40
Of course there are ads but they are not bad. Actually I don’t know who the average subscriber age or interest but I do know game apps are not for me. Speaking toward a few of the ads. Actually If I were in advertising I’d go for background checks, tracking devices, adult oriented play items etc. I’ve hit my limit on storage & I always try to respect the efforts of free app ads. My only complaint is that I saved video & it’s only accessible as a pic now. I realize it’s possible that I could have possibly changed the format prior to saving BUT I’ll also say I did depend on the app to act as a stand-alone safeguard for my videos and the only thing I know for certain is that even if I transfer the videos I have definitely lost the ability to VIEW VIDEO, only the initial image. Second, this is NOT true for all stored videos, only a particular related set. Odd thing is, it still shows the individual playtime on each referenced video
Will u please fix this app
by Charismanicole on 2019/04/07 11:05
This app is absolutely trash. It hasn’t worked right for a while now. It seems to get worse with every apple update. It won’t import photos correctly. I have to close the app numerous times before it will finally import then it doesn’t ask do I want to delete the photos from from my phone afterwards. It also has imported photos to the wrong place when I’ve imported to a specific album. Now it keeps importing every single photo I have on my phone to the main album when I attempted to import only certain photos to a different album. I tried deleting the album I created but now it keeps importing to the main album and it won’t stop. Every time I delete the photos (like over a thousand photos) from the main album and try to import selected photos to the right album the app, it just keeps importing EVERY SINGLE PHOTO FROM MY PHONE TO THE MAIN ALBUM! I even tried closing the app or cutting the phone off to stop it but once the app is re-launched, it justs picks up where it left off. I’m not going to continue to keep paying for this app. I’ll find some other app to use.
Encrypted Privacy
by edwinjbock on 2019/03/02 14:28
The reality is that our phones are mobile intrusion devices into our lives which governments, thieves and nefarious hackers can use to steal our most private thoughts and data. Hence, I’m privacy-obsessed in regard to my phone. KeepSafe has been part of my protective arsenal for a few years now. KeepSafe does a wonderful job encrypting snapshots of my unlock, Recovery and two-Factor codes; as well as drivers license, social security and other pictures and videos that would be very harmful if they got in the open. AES-256 encryption is the gold standard. You should NEVER settle for less. And that’s KeepSafe’s standard. Combine it with a VPN which never records logs - which they also make - and you’ve made it very difficult for intrusive others. Not impenetrable, as nothing is, but the encrypted data that someone can steal will at least be gibberish, indecipherable.
Great app, just one issue
by JohnKaBonk on 2019/01/31 04:23
I have been using this app for well over 2 years now to store some of my precious photos, the app is great even if you don’t invest money into it but theirs just one major issue, whenever I want to upload a gif or photo they always seem to be very small when I import them from my camera roll and it really annoys me. I double tap it or just zoom in more but it’s no use I always have to crop out the photo and sometimes it just makes it worse and with a gif it’s even harder because it’s all zoomed out and even if I zoom in to its max it’s still not as big as my screen... as it’s supposed to be. This issue has been here for ever and I just keep getting more annoyed so I decided to write this review so please fix this it’s one of its biggest app issues and I’m surprised they haven’t fixed it but overall great app for storing pics and videos just this one problem.
Just okay.. Keep looking
by AgentO2 on 2020/05/04 16:45
I’ve been using this app for years now, paying for premium, not typically running into too many problems, but the little things started to add up and I’ve decided that Dropbox will suit my needs better. So, I’m in the process of moving my photos - which has been nothing short of a chore. CONS: 1. For a lot of photos, after clicking on ‘export’, I get this error message; Error Error exporting one or more files: Could not download one or more files. I would like access to my photos, please. They’re mine, I copyright them, please give me back that access. 2. While I was paying for premium, after changing the theme, it never stayed that way. Even after updating, the app would crash it and revert back to the standard theme. Years this went on. I just couldn’t validate complaining about something so minute. 3. I’ve succumbed to moving the photos I DO have access to, to my camera roll, and THEN to my Dropbox. Why? Because KeepSafe only allows one photo to be transferred AT A TIME (between apps; keepsafe to Dropbox). I’m not spending the rest of my life exporting my photos from one app to another. C’mon. 4. Trying to share albums is a pain in the a**!! At least Dropbox is consistent. PROS: Can now use Face ID to unlock app (yay!!). Good price for storage. Has potential. I like that it gives the user the ability to change the album covers, lock certain albums...
Does the job but...
by Jdjdodoff on 2020/01/26 07:15
Ive had this app for about 4-5 years. It does what it’s supposed to do but every year there’s always a new problem going on w the app. But this years is by far the worst.(EX) I download the app taking up 50mb but with 15gb worth of media in the app. And I can open the app and add more stuff without the my old media in the app taking over space. Now I when I download it it automatically starts rising from 50mb to 15gb as soon as I open the app. The point of the app is to save space on your phone (and it did USED to do that) but now the app includes the whole gb it’s got inside already which means it makes it difficult to save media because ur iPhone now has 15gb taking over space from your app. I tried not to make this confusing and I hope everyone understood this.
The Best App For Now
by Hi surfer on 2019/02/15 19:09
This is the best replacement app I have found for keeping sensitive personal photos and videos since my other app became defunct and unavailable. Still needs a lot of work such as naming individual files, option to keep some files locally and others on the cloud and the ability to import large amount of files from a computer such as by using the iTunes data import to get it into your iPhone/iPad. Right now I’m keeping part of my library on another app that I want to keep local, and keeping the rest that I want available on both the phone and the tablet (via iCloud sync) in KeepSafe app. I’m hoping they will keep developing until it becomes more fully featured but for now this is definitely the best there is in the App Store that I know of.
Was great, not just crap..
by mcbaer on 2018/04/24 02:10
This app use to be great; It did what it was intended to do.. keep certain files private. But then they went and added this “Shared” album crap. If I wanted to share the kind of files I’m using the app to hide, then I would just upload them to Google Photos or something. Also you can’t “copy” a file from one album into a “new” without it creating that album as a shared one... I DO NOT WANT to SHARE files so stop trying to force the crap feature onto paying users. And why cant I copy files to “non-shared” albums? I like to make a copy to a non-shared album so I can edit it, and keep the original where it is. And you can’t “delete” shared albums, also if you try to leave the album (being the owner) it locks the app up. They should have left this app along, and added the “share” option to another separate one, or make a option to turn off all share features. Again, the app was great now it’s just crap.
THIEVES
by RCA ))) on 2018/04/26 19:01
Be warned: DO NOT SUBSCRIBE TO THEIR SERVICES!!! They scam you into buying a full year subscription instead of a monthly one which you originally think you signed up for. But then you get a receipt for a full year payment!!!!! They think it’s alright to trick you into a full year fee through their monthly services. I am very confused how this is at all acceptable! I didn’t use the subscription for more than 15 minutes, so I contacted their customer services to ask for a refund, yet they were vulgar, and unhelpful in all aspects. All they think about is money and they don’t care whether or not you are happy with what you get. From the bottom of my heart, DO NOT BUY INTO THIS APP! They will scam you and not help you. They will scrape any extra dollar and not care for their reputation. Is this what you want to buy into? I bet you don’t want that! So leave this app behind and move on to something better, because all you will find here are dollar craving, customer abusing and power thirsty thieves.
BEWARE!!!’
by dannjy on 2018/02/17 18:34
The app works okay but every time you open it they ask you to upgrade to their premium service. Usually, at the bottom of the screen, in very small print, you can click “no thanks”. Recently I opened the app and the small print was NOT there and I couldn’t get to my content and I could not get out of the screen. Some how I purchased the premium lifetime subscription by accident. I immediately contacted them and asked to cancel it and process a refund. They replied immediately and advised me no, they won’t process the refund. They advised there is a 3 step confirmation before a purchase is made. I did NOT receive 3 steps to confirm a $149 purchase. I contacted them again and heard back a few days later. It was the same response from the same person. Their replies are scripted responses sent to all customers and have not attempted to address my concern. If you use the basic app beware, they will trick you into purchasing their premium service.
Used to be great...until it wasn’t
by Robert.Casad on 2018/04/25 21:56
I’m a “premium” member, have been for a few years, and this app has totally gone down hill in the past year. This app used to be fantastic for photo and video storage, a great UI and super responsive. I could get my photos to sync across my devices and they even offered a Mac app. One day the Mac app disappeared from the App Store, and they stopped updating it. It became very buggy very fast. Then I upgraded to an iPhone X. Now, with iOS 11, the app is constantly locking up my phone, forcing a hard reset. On top of that, if I add photos and then delete the app and redownload it, even days after the photos are supposedly uploaded to the “private cloud” the photos are gone. Not synced to my iPad or other devices, just gone. I’ve contacted the support team about this and their only solution was to delete and reinstall, which obviously doesn’t work. Very disappointed in an app that used to be worth paying the yearly fee for.
😡🤬From 4+ to less than ZERO!...
by JOHNNYBIGDICK16 on 2019/11/13 06:20
When I first got keep safe it was a great. App. Now it’s all about The money I guess?!? If we don’t want to pay please just give us our photos we trusted you with and let us stop using The app and we’ll walk away from each other happy?! For you to threaten or to actually destroy Photos of mine that mean a lot to me and others. Without any other means to recover private images which belong to me is not only wrong, it’s actually terribly unethical in ANY industry!! Even in warfare, we’ve evolved as a specie so much we allow the enemy to respectfully collect and conduct religious rights for their fallen. How can you treat your customer’s property like this?!?.... if you just destroy my photos; you’ll be viewed as nothing more than simple greedy DATA PIRATES AND EXTORTIONISTS!!! A compromise will absolutely be cause for a re-evaluation of this app and service by myself and possibly result in a NEW friendship between us!!! Whattya say, Old Friends?!!😬🤷🏼‍♂️.....
Works great - When it works
by fixitready on 2019/05/10 20:53
I don’t usually write reviews. But when my files have not backed up to the cloud in more than 5 months (won’t share between platforms) there is something wrong. I can set my phone to lock never, leave the program open the entire night and it will still say 32 files uploading in the morning, or worse, the program will have crashed in the night and be back to my home screen. It also crashes a lot when trying to view a video, more often than not, and happens on two of my devices, so it’s not just a bad copy, it must be the program. You can’t blow up pics and zoom in like on apple photos, basic functionality like that is behind the times. I wrote to customer service, they wrote back, but when I asked if they would have access to the files in my account in order to help - no response. I bought the one time lifetime membership, so am now stuck.
KeepSafe
by Merlintoo on 2019/04/12 08:39
This app has been very easy for me to use so far, which is a good thing! I sometimes have difficulties with some of the apps I download, either because they turn out to be unnecessarily complicated, are designed for use by programmers who like it complicated and consider it a game to figure out, or are “buggy”. This app has been an unexpectedly easy to use, stable, and stress relieving feature for a “getting slightly older” person who prefers to think about ways to relieve his arthritis than how to use an app to help make his life a little easier. I am very happy to have discovered it, found it very helpful, and recommend anyone looking for an app for this purpose to give this a try!
Majorly helpful...but now..
by Seriously¿ on 2018/02/17 07:45
I’ve used this app for a long time now, and have been a premium member for what feels like a year. However most recently I’ve found I can no longer upload anything to any of my albums. I checked my space thinking I had finally used up all 5,000 spaces, but I’ve found I’m only just under half that, and have plenty of storage on my phone itself as well. When I press the plus, and select “import”, I can select pictures and videos I want saved in the vault, but when I press the button to activate the upload, nothing will happen. The photo album closes but nothing gets uploaded. I’m hoping it can be fixed with a simple update, I’m not wanting to have to find another app for this, I love this one.
It’s slow
by warrrning on 2018/08/01 05:05
The software lags I have two phones and the video and photos that I have saved on one phone will not transfer over to the other phone that I have keeps saying is saved on. Both phones have keep safe on it however keep safe does not function the way it supposed to. I don’t know what they do every day but it is not business. This is a software that has a lot of potential however it lags when it comes to loading and transferring files to upload to the keep safe cloud. For file transfers. I believe that it’s very possible that the software that keep safe is using is very slow and I are their servers. Causing the lagging In the uploads. Also 5000 photos is very middle I was once introduced to them and offered 100,000. However they were unable to make it stick on my account. As I stated before the potential is there but the software they are using is very outdated
September 17' Review
by ToBeKniceley321 on 2017/09/29 16:33
App free version lets you have a free month of 'Premium' version features at first. Afterwards, switches to 'Basic' unless you pay a fee. All files are also stored on a private cloud in Premium & you can also select & delete album cover photos. Basic let's you store photos on a camera roll & put in albums, but premium allows locking individual albums & condenses files. Adding a passcode to the app & editing the layout colors is included in both versions. Saving pictures to the app is too simple, requiring simply to select wants files while in your camera roll & click lower left to send/forward & choose the KeepSafe icon. This is the only app of its kind that I've used & have no other to compare it.
thunder and lightning. take what is yours.
by MetalGearOcelot on 2019/03/15 06:35
da best application for photos and hiding sensitive material from those you love most. they will come for your photos, and all of your files one day. it may be them, or it may be someone. but it will be one of the people you know or one of the people you will know in the future. do not let them get a toehold. strike while the iron is hot. pincer movements and pressure. tempo is the name of the game. you dictate the time and the tempo. attack. push. prod. check. move. displace displace displace. that’s right. deceive them all. conquer them. take what is yours, give nothing back. America #1 super. this is not even a joke post. i believe in america and myself, and now i believe in you too.
Expensive.. but worth it
by Adam Jernberg on 2019/02/24 17:08
So I started off with the calculator version of this app which was great! Kept all my passport, banking info, social security etc in this app to review but also feel safe in case someone were to somehow get into my phone. However, once that app was deleted from the App Store, this company charged me two yearly charges for the app and never refunded me or applied one of those payments to the following year. Outside of that, I gladly pay for the full access to get the most out of this app. Love the privacy and the storage. Today however after the update, I can’t seem to get passed the keypad. Totally frozen and then force quits. Fix please! Can’t upload or review my documents/files/ pictures.
Terrible app
by mauriziocol on 2020/05/09 12:40
I used to have the premium app for 2 years, paying the year membership. One day during vacations, I dump my iPhone in the water and it got damage. When I got the replacement and tried to download all my files, my surprise was that half of them didn’t appear in the app, I tried several times uninstalling the app and downloading everything again and still not success. Then i contacted tech support and they were completely useless. I lost almost 10 years of files just because I trust a defected app. And yes, the files were suppose to be in the cloud because all of them have the mark as they were. ***to the developer who answered this review, did you ever read the whole story about the incident?, specially the last part when I said they were mark as being in the cloud?, and yeah, I’m way more sorry for losing my files that I trust you to keep up.
Was good but i lost 65% of my gallery
by TeeRaw777 on 2019/05/29 16:25
I’ve had keep safe premium for years now. Recently had to redownload app only to discover 3500+ items where missing .. items from years ago was missing items from the previous day. It’s as if the app decided what it wanted to keep and deleted the rest . Tried to get support and the guy took 2 days to reply then just said delete and redownload like that wasn’t something i had already tried or what ultimately caused ... then he took two more days to reply and simply told me to update the app and get it should help and that i had to leave the app open ... so i updated it and put my screen to never shut off snd went to sleep with it on the charger.. woke up to the same amount of items... so now years of collection is gone smh and i still haven’t got any answers
Works some of the time
by wytworm on 2019/01/12 16:20
I have a workflow that has me sending 30-40 images from the keepsafe browser to the vault for later processing. My searches are random and i usually have many tabs open and want to be able to send images to the photo vault from any of them. What I have found is that the integration often fails while reporting success, and about 1/3 of the images are never saved. This has cost me much time and effort and some of my work is unrecoverable — i would have to scour history which i doubt KS keeps in order to reconcile images that I wanted to keep with images that PhotoVault allowed me to keep. Fatal flaw.
Used to be nice...but not anymore! Expensive!
by CesarGv21 on 2018/10/04 06:49
Overall I used to like the app. Been using it for almost 2 years. But it’s been NINE months that I can’t import anything! It crashes the moment y press import or it freezes and then closes. There’s been a dozen updates, but none of them fixes the problem, im fact, it’s gotten worse! So sad, moreover when I have Premium for 24 dollars a year for an app that just doesn’t do the trick. Even more, the function to recognize duplicate photos was removed some time ago, it was such a great feature, too bad it was removed. I have an iPhone 6S, it used to work fine, now, it’s more of a hazzle than a tool. Smh... I really hope that the bugs were fixed, but their only answer is “restart your iPhone” but it simply does not work! I’m not one to give away money like that, so, of course, I’m not renewing mu subscription!
Good, but some critiques.
by MakzwellTV on 2019/06/06 00:54
Overall the app is great in terms of importing certain pictures for hiding. Most of the time the importing and syncing is fast, but I wish it was easier to see which files are still syncing because I constantly have the syncing 1 file and the loading bar at the bottom of my screen while the app is open and no files have the cloud symbol on them. I also wish I could randomly shuffle the order of the pictures and videos in certain folders. Other than that, no problem with files being deleted or low quality.
Saved pics
by Timmy township on 2018/10/04 22:59
I absolutely love this App. But I’m thinking about changing to something else because of the fact that I have to pay for the second line of protection. I like when I go into the app it shows a lock but no pick. Then you have to put in a another password to get into the pic. Then when you export a photo from the camera roll it ask you if you want to delete it from the camera roll. That’s what makes this app awesome. But in order for you to have it you have to pay for it. So I’m currently looking for other apps similar I’m sure there’s more out. I will keep this for now
Horrible support Zero care for PAYING customers
by Pie J on 2019/10/22 18:08
I got this app over a year ago. I liked it and its worked great. I lost the e mail it was adjoined to so i had a recovery e mail in place. Was able to recover all my photo’s. Except now my recently fully paid subscription was gone. There is no reason for it to be. My apple id hasn’t changed. And all of my credentials are the same all except the e mail i set in the account as the main. I got involved with support and asked thaT they just tack on my subscription to this and let me ride out the remainder of my time. Which it renewed in September. So a year. I was told they wouldn't and to cancel my subscription as if none of my money or concerns matter. Its theft. I even showed proof of receipt from the app store. And now im not being replied too. Do not entrust your important pics and life parts wwith this app.
The app is handicapped unless you want to pay.
by Jo mama123 on 2018/02/15 19:24
The app is great looking, Fast, responsive and easy to use. However the problem arises more when you want to delete files from their cloud services (which automatically upload without asking ahead). Unfortunately the customer support contact section doesn’t properly work at the moment, it just constantly requests for you to update even though the latest updates already installed. So while I’d love to recommend and use this app myself, I plan on deleting it as soon as I figure out a way to delete my files from their cloud services. Keep in mind this review is based off of the free model. I’m sure you may have a better experience if your willing to pay the monthly, yearly, or lifetime plans.
Keepsafe...
by Rickissick209 on 2017/12/15 07:19
I love using your app and been using it for quite a few years now and became one of your pro members and enjoyed it but there’s been no new upgrades it’s been very plain nothing really new for what I spend a year I hope you make some better improvements with the way it looks and operates and saves nothing ever xtra to do in there except save and replay, my wife doesn’t even go on much and doesn’t really get into the commenting you have in there as well, very plain and boring not exciting all the time, I might move on soon if there’s nothing drawing my attention there. Thanks -loyal consumer
Great Features, Poor Experience
by Snowblindmonk on 2019/12/18 15:54
This app has great futures for organizing, importing, deleting, securing, and backing up photos. It’s been a frustrating experience at times though. I paid for the subscription and this has ads in it still. The app will crash at times while trying to open photos. Seems to be mostly the photos synced to the cloud. I’ve also had it get stuck several times while trying to sync things to the cloud. I download all my photos out of the app, deleted the app, and reinstalled it. Issues got a little better but still existed. Gave this a year to improve but it did not improve enough. Cancelled my subscription and will be trying another app.
It's so-so.
by Joe's Juke Box on 2018/03/31 02:47
Since I had the app and paid for the additional storage, I've lost pictures as well as video. The back up is extremely slow. When The app upgraded, it Wiped all of my pictures and videos from my cell phone. When I log back in and re-downloaded the pictures, several pictures and videos were no longer there. I love being able to upload pictures without opening the app but it's inconsistent. Because of Apple updates, the app does not work. Right now, I'm in the process of backing up the app on my Mac and it doesn't work.
Eh...
by [Insertuseralias] on 2018/02/23 13:42
This app has been fantastic for me since I started using it about a year ago... but the app doesn’t seem to always work properly after upgrading to an iPhone X. Without fail, the app freezes on me and makes my entire phone non-responsive (or extremely slow to respond). Once I shut down the app, the rest of my phone returns to normal speed/functionality. Not sure what the bug is, but I really hope it gets identified and fixed so I can access my content again. Still giving it a 5 star since I don’t expect this issue to be a permanent thing.
Love the App. But Apple is limiting them! (Mad face)
by TJ BabyDaddy on 2018/08/16 14:18
I have been using this app for years! Absolutely love it and the new features that keep coming out. I am a paid member. And it is well worth your money! However I just updated and Apple’s “New Laws” state that in section 1.1.6 that there can be no “false information” and therefore we have lost the secret Door function. Shame apple. It’s a feature I pay for and I want it back!! Change section 1.1.6 of your guidelines!! Or find a loophole KeepSafe! Either way, 10 stars if I could. Keep up the great work KeepSafe!! You are one app I love to throw my money at!
Do NOT Use This App!!
by K1ng tee on 2018/11/02 04:21
I would give this app negative zero starts if I could!!! I’ve owned an iPhone since iPhone original and this is my first time writing a review ever!! That’s how much keepsafe has angered me!! People need to know that this software is crap!! I’ve had their service since 2013 and it deleted my photos little by little throughout the years. I finally see 0 photos, there’s just boxes where the photos once were. Customer service is a joke. They told me I lost my photos because I wasn’t updating the app. Which is pure BS. I always updated. There’s another photo lock app that I’ve had even longer and ALL my photos are there. Customer service pretty much just told me, too bad. I have proof of it as well. I lost 200 photos DO NOT trust this app. Look elsewhere or you’ll lose your photos.
Not a happy camper
by Gee's Place AFC on 2020/05/09 01:46
I lost access to all of my very private pictures and videos that I trusted Keepsafe to store for me. I even subscribed for the year and when I reached out to troubleshoot with support it took them almost a week to finally reach the conclusion that they can not get my photos back to me. They even tried to convince me that I wasn't even a subscriber until I showed them my order number and confirmation of my yearly subscription. I had almost 42 files backed up but now I'm not able to retrieve them. I absolutely, positively, conclusively believe that they have stolen my files and will not release them back to me. Support basically apologized, recommended going through Apple support for a refund and offered to extend my subscription for an extra week. I just want my files back!
Expensive and Does Not Work
by demingn on 2019/12/28 15:23
DO NOT PURCHASE! If I could give zero stars, I would. I purchased the full version of Keep Safe, which is ~$150 if I remember correctly. I purchased it so I could use the Space Saver function through the application. That function allows you to store videos and pictures through Keep Safe and not on you phone so you can keep the amount of GB the application utilizes from your phone low. Well, Keep Safe disabled the Space Saver function several months ago and has no plan to offer it to its customers again. Now, they are NOT refunding me the money I paid for their application. The company is ridiculous and continuously dodges my frustration and questioning on when/if they plan to update the application with a working Space Saver function. DO NOT PURCHASE!
It's great except..
by @RikRipper on 2018/04/13 16:46
This app has been crashing my entire phone since about November 2017. It happens when I upload photos. It seems like a bug that hogs all the RAM in the phone and stops any and all operations until I force reset the phone. It also doesn't sync my photos across my devices. The storage management is inaccurate and has no actual function to help you control what's saved on the server and what isn't. It will say everything is backed up but the items don't appear on the other devices. This app used to work like a charm, but things have been going downhill over the past year.
Not what I thought it would be
by Bellalior on 2018/10/07 03:09
This app only locked out my pictures and photos on that app not on my actual camera app. It kind of disappointed me because I don’t like when people can see my camera roll. Not because I have anything inappropriate but because I just don’t like it. Anyways I got it because I thought it was going to lock out the actual camera app and lock my camera roll but only I could get into it. But no, it’s just a separate app that locked them out. So what is the point of the camera app if you just have this app. Anyway I loved that they made one just in case but I thought it would connect to my camera app. Good job though.
Easy to use
by Embesu on 2018/01/21 17:18
Very easy to move pictures in an out of its albums. The minute you click away the app closes. I like that I can put pictures of my prescription medication bottles, passports and other personal documents in there as a backup and for reference. Also I put pictures of my young children that I don't want apps that access my photos to have access to. It's very hard to have privacy with iPhones and other devices in this age. Everything is very public. This app seems to do pretty good job of keeping some things personal.
Thanks KeepSafe, I lost all my photos
by nayr15 on 2019/06/10 15:10
I had previously uploaded a ton of photos and videos to the app to free up space on my phone. They were many personal photos of various trips I have been on and memories. The photos are very important to me. However, when I went on the app the other day, I realized my free premium trial had ended. I did not need to purchase premium because I did not feel like I needed the features it provided. When I went to download the basic version, it wanted to download all the photos on KeepSafe to my phone to prevent loss, but every time I would try to do this, the app would tell me I did not have enough space, which I most definitely did, both on my phone and in my cloud. So the only way to get my precious photos back is to pay them money.
Lost videos & pictures never got them back
by omarabdulsattar. on 2019/04/29 16:20
Every couple months I delete the app and everything on my phone because I usually get a new one the last recent 3 iPhone I had 7,8,x when I downloaded the keepsafe app again I was only able to get some of my pictures and videos I made a report to the keepsafe team and got about 120 videos and pictures back I really want the reset of my stuff there is about over 500 videos and picture in total please let me know how you can help me get them back .
Carry copies of everything that's valuable
by vectorbabe on 2018/09/22 12:58
Keepsafe is for much more than keeping personal photos photos away from prying eyes. (Remember the office Christmas party?) I've took pictures of all my insurance cards so I don't have to carry the originals. Then when a doctor's office asks for the card number I just take out my phone and open the app. Same with credit cards, drivers license, passport, and serial numbers of computers and electronics. Of course the double password security helps me feel comfortable about saving this info on the IPhone. I can even store documents such as PDF files. And while the free version is great, there are incredible features on the premium plan. For instance, let's say you're suspicious that your roommate might be trying to get your credit info. With the premium plan Everytime someone enters the wrong PIN Keepsafe records when it happens as well as taking a stealth picture Brilliant!
GREAT for nudes
by Michael John Huston on 2019/11/25 13:07
So I live with my parents still and I have a little brother and he’s ten and he knows ALL the birds and bees and he knows what’s what, and sometimes I let him play my iPhone and I have nudes in my camera app and he just does random stuff on my iPad when I’m not there so I don’t ever want him to see my nudes so I was worried that some day he might accidentally go into my photo album and stumble upon my nudes...so this helps me a lot I never share my passwords with anyone, he doesn’t know my password so this app is perfect for nudes! Five out of five stars for me!!
Just another “FREE” app.
by GarnWit on 2020/02/01 12:01
This app passes itself off as a free photo lock and encourages you to download your photos and videos, when in reality it’s an overpriced ‘monthly membership’ pay-to-use money hole. You download your photos and videos and once they’re deleted off of your phone, that’s when it decides to inform you that this is simply a ‘free-trial’. And good luck exporting them back onto your phone! Because that feature does NOT work. And from what I hear, once the trial runs out you basically have no access to your photos until you pay their RIDICULOUS price! I am unsatisfied and absolutely DISGUSTED with this app! It took me over an hour to screenshot and screen record all of my photos and videos so I could delete this horrible app! DO NOT DOWNLOAD OR USE THIS APP!
Won’t delete my account
by The Nestlerode's on 2019/12/06 16:06
BEWARE!! I downloaded this app based on the great reviews and a desire to have more security for my photos. Ultimately, I decided to use a different app. Per their instructions, I removed my content and emailed them to delete my account. No, you can’t delete your account within the app and it explicitly states you need to email them before removing the app or your account is still active. So I did. Customer service has given me the runaround for weeks. “Additional actions were needed by me before they could process it” Not true. “We’ve received your request but the process takes days to complete”. Really??? Days to delete a customer account. Now, no response. Know what you are signing up for here.
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213,386 total
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App name
secret photo vault - Keepsafe
Description
Download Keepsafe to join the millions of people who have entrusted over a billion pictures to Keepsafe: the most popular photo locker and album vault app. Keepsafe secures personal photos and videos by locking them down with PIN protection, fingerprint touch ID, and military-grade encryption. It’s the best place for storing your personal pictures and videos. With Keepsafe, you can protect your privacy, secure your photos, and save phone space. Use Keepsafe for: - Preserving special memories - Storing family photos - Protecting copies of your driver’s license, ID cards, and credit cards - Organizing important documents What makes Keepsafe different? • Award-winning photo locker, with over 70 million users • Beautiful design and UX. Easy to upload, view & organize photos • Smooth scrolling for photo viewing on all devices Basic Features: - Phone and tablet support - Simple interface - Easy-to-use PIN pad access - Photo backup - Custom albums - Full-screen and slideshow viewing for photos and videos - Integrated camera for taking photos directly in Keepsafe - Safe Send for sharing pictures for a limited time from Keepsafe - Syncs images and videos in Keepsafe to all of your Keepsafe installations on any platform - Shared Albums if you want to share private items with someone else Keepsafe Premium’s Exclusive Features: Manage Your Photos • Album Lock: Assign individual PIN codes to access particular albums • Private Cloud: Stores up to 10,000 items in Keepsafe • Space Saver: Compresses photos and saves originals to the Cloud • Trash Recovery: Retrieves photos you’ve mistakenly deleted Personalize Keepsafe • Ad-Free: Keeps your photo-viewing experience distraction-free • Custom Album Covers: Sets album thumbnails to a specific image ======================== Help & Support Problems or questions? Visit Keepsafe’s support site at https://support.getkeepsafe.com/hc/en-us Send a ticket from inside Keepsafe (best for troubleshooting) Contact us at support@getkeepsafe.com ======================== Keepsafe Premium Subscription - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the period - Length of subscriptions: one month & one year - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Price of subscriptions: one month - $9.99 dollars & one year - $23.99 dollars - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription. ======================== Links Terms of Service: https://www.getkeepsafe.com/policies/#terms Privacy: https://www.getkeepsafe.com/policies/#privacy Keepsafe Basic is ad supported: https://youradchoices.com
قطر
by al sabaae on 2020/06/03 21:20
تمام ممتاز جداً
Best App
by Mt.Saeed on 2020/06/03 20:05
Its Very Nice App
Works, but they will find ways to charge you
by Ray9987 on 2020/06/03 17:25
I was tricked into upgrading to a 9.99 premium account. Their policy states, NO REFUNDS . Boo . Not happy
Presents Pictures Perfectly
by DogeyDogeyDoge on 2020/06/03 13:16
This app works well. I haven’t noticed any bugs or oddities, and it does what it says. When pictures are kept in this app, the Mac Photos app doesn’t show them as unimported photos from your phone, as it would if you just hid them in Apple’s Photos app. The only addition I’d like to see is the ability to add photos by pasting them in, instead of importing from a camera roll. That way, I can copy a photo that was texted to me, and paste it directly into KeepSafe without it having to be in the Photos app at all.
failed to load photos
by J.....H on 2020/06/02 15:09
Many times I have been told by a message on my screen that a photo had been added when it was not. Now I have to check every time I move something to make sure it was actually moved. Bad problem!!!
Jeep Safe
by NNicom on 2020/06/02 14:45
Simplemente Fabuloso Exelente Seguridad de Las Imágenes
Evaluación
by pacho xl on 2020/06/02 11:45
Funciona muy bien
It needs to support .txt files
by Half-Blood_Prince on 2020/06/01 22:48
I’ve been using this app for the past 5 years now & it’s been very great. Definitely the best of its kind out there. Nevertheless it’s only shortcoming is that it doesn’t support text files with extension .txt. If the developers could see to this then I’ll gladly rate it 5 stars but for now I’ll stick with 4.
All items can be safe
by Mr. Hall P486 on 2020/06/01 19:21
Great app to have.
Waaaay to slow
by Whaaadup whaaadup!! on 2020/06/01 14:24
This app is sooooo slow, it’s been uploaded videos to the cloud for OVER two weeks!! It’s still importing two videos, both less than 45 seconds for days now. It’s taking up over 7GB of space and I’ve only importing 10 videos, all less than a minute. I don’t get it. I got the app bc it’s encrypted but it’s so annoying waiting so long for my items to be uploaded and imported. Guess I’ll have to find something else
The best App
by Tigeroftiger on 2020/05/31 12:46
Una excelente app para guardar fotos
Jadh
by افضل برنامج حفظ on 2020/05/31 09:40
Hi
Crashes a lot
by Billlllliebobthorton on 2020/05/30 21:00
It was good at first but it now started to crash almost every time I open the app
Keeps crashing
by kaylie150051 on 2020/05/30 10:57
I really like the app and have used it for many years. But the app has been crashing for about a month now. So now every time i use the app for about 10 minutes or so it crashes.. every time.
Keep updating
by David Churchill on 2020/05/30 09:38
Downloads should be faster in next update.
Won’t accept my email
by Enriquez44 on 2020/05/30 08:12
I downloaded the app, it was recommended to me by a friend but as I’m creating a new account it says that my email is invalid. I triple checked everything multiple times and it still says invalid email please help I want to use this app!!!! I have a Gmail btw
Amazing
by movaddict on 2020/05/29 19:30
Great place to hide the divorce papers
WORST APP EVER
by mamaabeare on 2020/05/29 18:04
WORST APP
Love this app
by kharcia on 2020/05/29 10:19
Works so good!!!
Fluid style.
by CaptainKirk99 on 2020/05/29 08:55
Love the ease of interface when creating various platforms for photos to evolve. Must have!! No Glitches. maintained well
Got a paid subscription & it doesn’t work!
by Thesebastardsstolemy money on 2020/05/29 03:08
Please cancel my membership And Refund me!
Wonderful app
by LuisParra1233 on 2020/05/28 21:28
I have been enjoying this app for several months and appreciate its cloud capabilities so you can access your hidden data from multiple devices. Great !!!
Paying
by hdjxksodbd c on 2020/05/28 06:37
I don’t like how u have to pay to hide photos
Paola🥰
by nicole150605 on 2020/05/28 05:22
La mejor aplicación, 😍😍
Shop around
by TPres31 on 2020/05/27 05:12
5+ years customer, 75% great, other 25% wont even let you log in. For months. Would love an explanation. Otherwise, look at reviews. better apps that do the same and more.
It’s really nice!!!!
by vivian boyce on 2020/05/27 00:29
I enjoy it. How else would I keep old photos and memories of things I don’t share? It’s a good app and I would recommend it to anyone!!!!
Great app
by superchargedkid on 2020/05/26 21:43
Awesome app. That’s all I can say Real easy to use
Keepsafe cloud
by Jah Della on 2020/05/26 08:31
I found the cloud sync functionality for this App extremely handy. Just log in with one account & your safely-kept files will be available on any gadget - so long the app runs…
Love
by yvasvi on 2020/05/26 03:44
Love this aplicación 👌🏻
Needs a better authentication
by Ruizboriqua on 2020/05/25 14:42
I no longer have the original email but there is no way to do a different authentication to gain access. I lost very important pictures and no way to help
Playback issues
by SOGO & CO on 2020/05/25 14:02
I’m constantly unable to view saved videos. Or it takes way too long to load or export them.
Great easy to use
by 0198374!? on 2020/05/24 21:48
Use for personal photos , don’t want kids to see. Works great. Deletes photos from camera roll once put in app if you choose.
User friendly
by iceover696969 on 2020/05/24 16:57
This app is very user friendly and very easy to navigate. I am very pleased with it so far.
Amazing Application
by Hossamadam on 2020/05/24 13:26
I love it i am happy about it very secure thanks a lot
Takes long to download but is amazing
by HalimaLove_1 on 2020/05/24 09:56
I love this app! It keeps ur private photos and videos out of ur camera roll. I Ve a lot of tiktok videos and don’t like when ppl go thru them. KeepSafe makes sure they don’t go to camera roll. The only I don’t like is that it takes super long to download and save the pictures and videos. If this problem were fixed this would be a golden five starred review.
Great
by Mcd1968 on 2020/05/24 00:19
Good secure app
Great
by jfywgvsba on 2020/05/23 05:46
10/10
نسياتًرمزاات
by اتخااهماغغغ on 2020/05/23 05:29
تتال
Amazing
by yhamir9861 on 2020/05/23 04:12
Amazing
way
by way lan on 2020/05/23 00:53
lan
Love it
by TripleApoppy on 2020/05/22 19:34
Great app..
Goood
by سلطان الطرقي on 2020/05/21 13:17
👌
Many glitches
by Ydbucbduxhsuxhsuvsoooq on 2020/05/20 13:16
Often times uploaded videos will not play. Other times when trying to play an uploaded video it takes a very long time to retrieve from the cloud to play it.
Love it
by KittyKatR1965 on 2020/05/20 10:31
It’s worth the money. I love it!!!
Pics
by hanivet on 2020/05/20 06:18
Best hiding place ever Thank u
Great app :)
by Thelijahh on 2020/05/20 00:07
Unlike most apps like this they don’t charge you for storage or folders :) I love this app and use it very often
Sensitive Material
by T Sherlock on 2020/05/18 11:33
Works very well from prying eyes!
Yes
by drjjeufuff on 2020/05/17 13:16
Does what it says it does
Great privacy
by good privacy on 2020/05/17 08:15
Good app overall
Importing pictures
by importing images on 2020/05/17 03:06
Can’t import pictures like I use too
KeepSafe free version
by pissedoff55234648 on 2020/05/16 19:35
On the free version it says that I am out of cloud storage at 200 items. I reduced to less than 100 items, but they are no longer shared between devices, and they keep trying to have me get the pay version. This is a bait and switch AP. It is a dishonest.
Delete Inactive Accounts
by piotrdavidson on 2020/05/15 23:39
I deleted my e-mail address and when I try to log in it requires a code but I don’t have access on that e-mail. I would like my content to be deleted after a specific period of time. I’m worried about my privacy. Please consider this review, t’s so important to protect our privacy. Thank You.
Recover photos
by jvtyh on 2020/05/15 19:23
The app is great but i don’t like the fact that you have to bee a premium user to recover photos from the trash. Other than that the app is great
App gets crashed
by Rithun Rajan on 2020/05/15 06:54
After updating to ios 13.4.1, the app doesn't open. Please fix this bug .
You lied
by Tokyotoker on 2020/05/14 22:58
You never said i would have to subscribe and pay to keep my pictures. Scammers
Foto
by Aidazory on 2020/05/14 19:51
Excelente
KeepSafe
by Mike Mazike on 2020/05/14 14:03
It’s a great app for keeping your private pictures private!!! There’s a lot of wondering eyes. Keep up the great work.
New Update Failure
by blah 1873637 on 2020/05/14 13:18
Please review your latest update. You say Bugs fixed.. The app for me was working just fine before the update and now it crashes each time after opening. Please double check your update
Fire
by vlone B on 2020/05/14 04:52
Y’all cool
Yes
by JayRtEa on 2020/05/14 02:15
Be responsible. Lock up the naughty stuff with this app 👌
WORST APP EVER
by Jay Saun on 2020/05/14 00:48
Don’t download this app ever it’s so terrible!!!!!
Love it
by kton1232111 on 2020/05/13 23:53
Love this app. Extremely easy to use just plug and play
Refresh??
by E_Biscuit on 2020/05/13 15:14
Using the calculator version was working perfectly and then out of no where it refreshed and allll of my photos are gone minus 100 of them.... yet when I check my phone storage it says the app is still holding a large amount of space. I don’t understand
Over all great app
by Jose12345678901234567890 on 2020/05/13 15:12
Over all great app! I have been having issues with the app crashing. Example: I’m using the app scrolling through my gallery and out the blue the app just crashed. At first I thought it was because of space but nope. And every time I try to use app can only use it for about a minute solid and then it crashed. Can’t even enjoy the premium side of it because app won’t allow me explore it. PLEAS FIX ISSUE!!! It’s been going on for a while now. Thank you
iraq
by عراقي للابد on 2020/05/13 10:05
good
COMO LO PAGO FULL PAY ??
by Chapones de Jesucristo on 2020/05/12 21:42
Muy buena APP yo perdí el password y e daba u os albums falsos Hasta a mi me engañó Demasiado buena *****
New Updates Make App Crash
by AfterClark on 2020/05/12 18:06
Keeps crashing and now won’t download uploaded files.
Juts what I need
by Playa Ron on 2020/05/12 13:44
For all of the things that needs to kept confidential,,,,,,
Bad
by mgore.1 on 2020/05/12 09:42
Bad
very good and nice
by victor409 on 2020/05/12 05:43
very good app
Kinda good
by forgotten_moment on 2020/05/12 04:52
Hi I’ve been using this app a lot but my videos won’t upload for some reason...sometimes it does but only like one video and a lot of pics but videos don’t upload anymore..plz help
Angry
by olivi4ever on 2020/05/12 01:38
I AM SO MAD IT DELETED A PICTURE BECAUSE IT ALL OF A SUDDEN SAID I HAD TO PAY FOR LOCKED ALBAMS AND NOW I CANT GET IT BACK
Muy buena 👌👌
by hooooolaaaaaa😁 on 2020/05/11 17:34
Good
Great... don’t know what else to say
by TheWindSniper on 2020/05/11 05:15
Great
Nice
by Ale Jiménez C on 2020/05/11 00:49
Nice
Used to be good but not now
by arvin13244 on 2020/05/10 19:39
Since I downloaded it to the latest version it would jump out of the app.
Good
by Yubaraj shrestha on 2020/05/10 15:39
I love it this software
Use to love
by T R 27 on 2020/05/10 12:34
I have been using this apps for a year now for photo storage and to share pictures with loved ones. I have emailed KeepSafe with my issues with no resolution. The share part of this app is not functioning correctly. The downloads show in our personal folder but is not linking to who they are being shared with. So frustrating as they use to show immediately now they don’t show at all.....
Best app ever!
by mrh860 on 2020/05/10 00:45
I love it!
Keepsafe
by Ukay666 on 2020/05/09 20:53
Keep safe is the safest safe..lol
Glitched and deleted almost everything
by cas19375839 on 2020/05/09 13:58
I’ve had this app for almost 2 years working perfectly fine but today while I was using it the screen froze so I closed the app and tried to reopen it. The app wouldn’t reopen so I decided to restart my phone. Once I restarted it and opened the app back up, all my photos had been deleted except the few that were downloaded onto the cloud. Sadly I could not recover all the photos that I had in the app and lost almost 40 GB’s of photos and videos.
Terrible app
by mauriziocol on 2020/05/09 12:40
I used to have the premium app for 2 years, paying the year membership. One day during vacations, I dump my iPhone in the water and it got damage. When I got the replacement and tried to download all my files, my surprise was that half of them didn’t appear in the app, I tried several times uninstalling the app and downloading everything again and still not success. Then i contacted tech support and they were completely useless. I lost almost 10 years of files just because I trust a defected app. And yes, the files were suppose to be in the cloud because all of them have the mark as they were. ***to the developer who answered this review, did you ever read the whole story about the incident?, specially the last part when I said they were mark as being in the cloud?, and yeah, I’m way more sorry for losing my files that I trust you to keep up.
DO NOT DOWNLOAD
by PandaBare101 on 2020/05/09 07:42
Definitely a scam. Within a few minutes of downloading I received 14 (FOURTEEN?!?!) notifications from Twitter that there was a suspicious login attempt. All were from different locations!!! I have NEVER had that problem before and it conveniently happened after this downloaded and I put in my info.
Not a happy camper
by Gee's Place AFC on 2020/05/09 01:46
I lost access to all of my very private pictures and videos that I trusted Keepsafe to store for me. I even subscribed for the year and when I reached out to troubleshoot with support it took them almost a week to finally reach the conclusion that they can not get my photos back to me. They even tried to convince me that I wasn't even a subscriber until I showed them my order number and confirmation of my yearly subscription. I had almost 42 files backed up but now I'm not able to retrieve them. I absolutely, positively, conclusively believe that they have stolen my files and will not release them back to me. Support basically apologized, recommended going through Apple support for a refund and offered to extend my subscription for an extra week. I just want my files back!
Safe keep is wonderful
by Gta mc on 2020/05/08 13:31
It's very good we need unlimited storage
Works for me!,,
by Vulture 999 on 2020/05/08 06:45
I’m happy
The best
by Gaba2687 on 2020/05/07 22:31
I love this app I just wished they gave us premium features
Great App
by Richchxh on 2020/05/07 21:55
I have the premium version and really can’t complain. I do with there was a shuffle option on the slideshow though.
Awesome
by Dior.x on 2020/05/07 21:04
A lot of help..thanks
KeepSake App
by EnigmaRivers on 2020/05/07 20:00
Enough already! 6 consecutive days without access to my premium keepsake account! Fix it! The app login screen doesn't stay up long enough to enter a 4 digit passcode.
Glitch
by MustangIII on 2020/05/06 20:58
I love everything about this app, the only problem is there is a glitch that whenever I go on the app it for some reason sends me to messages
Almost perfect
by awrone on 2020/05/06 06:04
I tried to send photo to Keepsafe app using share function. It does go into the app but is not viewable, shows up as an invalid file
What Happened?!
by Preciouskittenn on 2020/05/06 03:20
I’ve used this app going on 6 years and it was fantastic. Never had a problem. Now, the app will not stay open, pics will not sync to the cloud, so I cannot see them from multiple devices, and it’s just a mess. I’ve seen several reviewers have the same problems, and that the developer has mentioned it’s an iOS issue, but this iOS has been out for some time and I don’t see any kind of fix yet. When it was working it was 5 stars. Now? I’d give none if I could.
Good
by kingnamdchief on 2020/05/05 17:15
I’m able to keep all my documents here for my safety
Total trash
by mdlash69 on 2020/05/05 01:56
I have lost over 350 important videos and photos through this app. Luckily, some remain but many private, intmate experience of a highly sensitive nature are “poof” up in smoke. There is no telling where they are. I am assuming being sold in India or somewhere. Yes, as soon as I noticed a problem I contacted Keep Safe and they did nothing. Now, it turns out, the data are constantly “loading” and I am unable to watch a video in a timely fashion due to ridiculously long download times. Do not use this app unless you want to lose some incredible, private moments forever.
Congrats
by lensky005 on 2020/05/04 22:50
It’s one of the best app for iPhone Really impressed
Love nice too much I love it
by fredvrick on 2020/05/04 22:16
Nice an lovely
Just okay.. Keep looking
by AgentO2 on 2020/05/04 16:45
I’ve been using this app for years now, paying for premium, not typically running into too many problems, but the little things started to add up and I’ve decided that Dropbox will suit my needs better. So, I’m in the process of moving my photos - which has been nothing short of a chore. CONS: 1. For a lot of photos, after clicking on ‘export’, I get this error message; Error Error exporting one or more files: Could not download one or more files. I would like access to my photos, please. They’re mine, I copyright them, please give me back that access. 2. While I was paying for premium, after changing the theme, it never stayed that way. Even after updating, the app would crash it and revert back to the standard theme. Years this went on. I just couldn’t validate complaining about something so minute. 3. I’ve succumbed to moving the photos I DO have access to, to my camera roll, and THEN to my Dropbox. Why? Because KeepSafe only allows one photo to be transferred AT A TIME (between apps; keepsafe to Dropbox). I’m not spending the rest of my life exporting my photos from one app to another. C’mon. 4. Trying to share albums is a pain in the a**!! At least Dropbox is consistent. PROS: Can now use Face ID to unlock app (yay!!). Good price for storage. Has potential. I like that it gives the user the ability to change the album covers, lock certain albums...
Pretty good app
by wmckeever on 2020/05/04 06:22
I’ve been using this app for years and it’s pretty good. If only they would go to an affordable pay once model instead of the monthly payment I’d pay it and support it more. Until then sadly only 3 stars.
Fantastic but... not
by RoA(one and only) on 2017/12/14 13:57
This app is great for storage! You have the option to choose a custom color scheme for the display theme and choose between grid or mosaic display for media files in your albums. The app is compatible with photos, gif files, and videos. And the options to save photos/videos to your phone, move a file to a different album inside the app, and select an image as the album cover(s) are all wonderful features. And the option is given to delete files from your phone’s photo library once imported to help clean things up. The downfall, though, happens when uploading a video. Videos take a century and half to import. Understandably, they are larger files (especially when considering length of time) but it should take eight hours or longer to load. Importing videos seem to freeze the app. While you can still navigate in it, you cannot import anything for hours and hours when importing a video (even if it is ~20 sec) because the... well, I actually know WHAT it is but it’s inconvenient. All I can say is that the app is great. Except for this one critical piece that it claims to support. A couple other things: 1) It would be nice to be able to crest an album within an album. 2) It’s a bummer that the timer lock screen is no longer available. And even when it was, there wasn’t a slick way to discreetly add the feature to use Touch ID when using that lock.
Nice app but not great
by julianleighton on 2018/01/18 04:35
The app is great it lets you save a bunch of stuff, has a bunch of features like taking a picture of break in attempts, fake pin, fake albums, lets you personalize it as you wish, pretty sure it has a big storage. The only huge problem I have with it and that’s making me unsubscribe my premium subscription is that it takes extremely long to import big files like videos. And when I say extremely long i don’t mean an hour or 4. I mean days and weeks. I could try to import videos and they would never import. After weeks of trying. The app backs up automatically which is great but what’s the point of it if big files for some reason never get backed up. I’ve had this large videos in the app for months and they never finish being backed up. I’m not sure what the problem is but it’s really annoying. I purposely bought the premium subscription to be able to have a lot of storage and not have problems like this. But for sure it was a waste of money since it’s such a problem to import stuff and get them backed up. Other than that like I said the app has some great features just for sure don’t download it if you’re looking to save large videos
Could be far better.
by ZMEATCS on 2020/01/12 21:11
This app has come a very long way since it’s release, and the developers seem to be serious about making a quality app. However there is no way to sync images between devices. You can pay for the premium version of the app, but it still doesn’t have this feature. It allows for a honestly quite small amount of cloud storage, but if you’re like me and have thousands of photos it’s not a viable option. You also can’t upgrade your cloud storage. I pay for a large amount of ICloud storage but the files in this app don’t backup to ICloud. There should be some way to sync files between 2 devices that are right next to one another, or a way to get the files on this app to sync to ICloud instead of their cloud. If they want to put that feature behind the premium paywall that’s fine. I’m not a developer so I don’t know what, if any, limitations there would be to including a feature like this. All and all I love the design and accessibility of this app, but I may have to cancel my premium sub, and go with something that has a feature that allows sync or cloud that I can upgrade.
Either an app-breaking bug or developer is snooping
by Crlaozwyn on 2020/04/05 21:54
I’ve been using KeepSafe for over a year and it’s been my go-to privacy app after my previous one lost support. I choose to only store my content locally for privacy reasons - no sweat, it was easy to disable cloud storage. It’s been a while since I opened it so I can’t say exactly when this changed, but I tried opening the app today and it was unresponsive. Then I noticed it was syncing my content to the cloud. What?? I quickly closed the app and opened it again without being connected to the internet so I could disable cloud saving again. After 20 seconds or so of being unresolved, the app closed. Weird, right? I figured there may be a server side check to discourage piracy, so I opened it up with net access and waited until it showed syncing before killing internet access. 20 seconds later, the app closes. So, unless I sync all my content to the cloud, I’ve lost access to the app and my saved documents. Either they broke something on accident or they’re intentionally forcing every user to send their files over. While the files are encrypted, don’t think for a second that the developer can’t get those keys if they want them.
Recent bugs caused major issues
by PeterW76 on 2020/04/30 15:29
I have used keepsafe for 4+ years and never had any issues. I always thought it was a great app and have recommended it to other people for secure photo storage. But recently it has become unusable. It is extremely slow, is constantly syncing even though I have cloud backup turned OFF and constantly crashes out of the app. It is also suddenly taking up a HUGE* amount of space, to the point where my phone is full and other apps are unable to function. Trying to delete content only makes things worse. Usage has actually GROWN by 7GB after trying to clear space. I'm not the only person reporting the syncing and crashing issues. PLEASE help to fix this. * 17GB of content in keepsafe was consuming 85GB of space on my phone. UPDATE: After clearing space on my phone by dumping pics and music I was able to move all of my content out of keepsafe, uninstall and start again. Huge inconvenience but the issues seem to be resolved with the fresh install. No more syncing or crashing and the app is not consuming excessive space.
Excellent free app, high res storage
by Todd's Mac on 2018/01/19 01:40
Of course there are ads but they are not bad. Actually I don’t know who the average subscriber age or interest but I do know game apps are not for me. Speaking toward a few of the ads. Actually If I were in advertising I’d go for background checks, tracking devices, adult oriented play items etc. I’ve hit my limit on storage & I always try to respect the efforts of free app ads. My only complaint is that I saved video & it’s only accessible as a pic now. I realize it’s possible that I could have possibly changed the format prior to saving BUT I’ll also say I did depend on the app to act as a stand-alone safeguard for my videos and the only thing I know for certain is that even if I transfer the videos I have definitely lost the ability to VIEW VIDEO, only the initial image. Second, this is NOT true for all stored videos, only a particular related set. Odd thing is, it still shows the individual playtime on each referenced video
Will u please fix this app
by Charismanicole on 2019/04/07 11:05
This app is absolutely trash. It hasn’t worked right for a while now. It seems to get worse with every apple update. It won’t import photos correctly. I have to close the app numerous times before it will finally import then it doesn’t ask do I want to delete the photos from from my phone afterwards. It also has imported photos to the wrong place when I’ve imported to a specific album. Now it keeps importing every single photo I have on my phone to the main album when I attempted to import only certain photos to a different album. I tried deleting the album I created but now it keeps importing to the main album and it won’t stop. Every time I delete the photos (like over a thousand photos) from the main album and try to import selected photos to the right album the app, it just keeps importing EVERY SINGLE PHOTO FROM MY PHONE TO THE MAIN ALBUM! I even tried closing the app or cutting the phone off to stop it but once the app is re-launched, it justs picks up where it left off. I’m not going to continue to keep paying for this app. I’ll find some other app to use.
Encrypted Privacy
by edwinjbock on 2019/03/02 14:28
The reality is that our phones are mobile intrusion devices into our lives which governments, thieves and nefarious hackers can use to steal our most private thoughts and data. Hence, I’m privacy-obsessed in regard to my phone. KeepSafe has been part of my protective arsenal for a few years now. KeepSafe does a wonderful job encrypting snapshots of my unlock, Recovery and two-Factor codes; as well as drivers license, social security and other pictures and videos that would be very harmful if they got in the open. AES-256 encryption is the gold standard. You should NEVER settle for less. And that’s KeepSafe’s standard. Combine it with a VPN which never records logs - which they also make - and you’ve made it very difficult for intrusive others. Not impenetrable, as nothing is, but the encrypted data that someone can steal will at least be gibberish, indecipherable.
Great app, just one issue
by JohnKaBonk on 2019/01/31 04:23
I have been using this app for well over 2 years now to store some of my precious photos, the app is great even if you don’t invest money into it but theirs just one major issue, whenever I want to upload a gif or photo they always seem to be very small when I import them from my camera roll and it really annoys me. I double tap it or just zoom in more but it’s no use I always have to crop out the photo and sometimes it just makes it worse and with a gif it’s even harder because it’s all zoomed out and even if I zoom in to its max it’s still not as big as my screen... as it’s supposed to be. This issue has been here for ever and I just keep getting more annoyed so I decided to write this review so please fix this it’s one of its biggest app issues and I’m surprised they haven’t fixed it but overall great app for storing pics and videos just this one problem.
Just okay.. Keep looking
by AgentO2 on 2020/05/04 16:45
I’ve been using this app for years now, paying for premium, not typically running into too many problems, but the little things started to add up and I’ve decided that Dropbox will suit my needs better. So, I’m in the process of moving my photos - which has been nothing short of a chore. CONS: 1. For a lot of photos, after clicking on ‘export’, I get this error message; Error Error exporting one or more files: Could not download one or more files. I would like access to my photos, please. They’re mine, I copyright them, please give me back that access. 2. While I was paying for premium, after changing the theme, it never stayed that way. Even after updating, the app would crash it and revert back to the standard theme. Years this went on. I just couldn’t validate complaining about something so minute. 3. I’ve succumbed to moving the photos I DO have access to, to my camera roll, and THEN to my Dropbox. Why? Because KeepSafe only allows one photo to be transferred AT A TIME (between apps; keepsafe to Dropbox). I’m not spending the rest of my life exporting my photos from one app to another. C’mon. 4. Trying to share albums is a pain in the a**!! At least Dropbox is consistent. PROS: Can now use Face ID to unlock app (yay!!). Good price for storage. Has potential. I like that it gives the user the ability to change the album covers, lock certain albums...
Does the job but...
by Jdjdodoff on 2020/01/26 07:15
Ive had this app for about 4-5 years. It does what it’s supposed to do but every year there’s always a new problem going on w the app. But this years is by far the worst.(EX) I download the app taking up 50mb but with 15gb worth of media in the app. And I can open the app and add more stuff without the my old media in the app taking over space. Now I when I download it it automatically starts rising from 50mb to 15gb as soon as I open the app. The point of the app is to save space on your phone (and it did USED to do that) but now the app includes the whole gb it’s got inside already which means it makes it difficult to save media because ur iPhone now has 15gb taking over space from your app. I tried not to make this confusing and I hope everyone understood this.
The Best App For Now
by Hi surfer on 2019/02/15 19:09
This is the best replacement app I have found for keeping sensitive personal photos and videos since my other app became defunct and unavailable. Still needs a lot of work such as naming individual files, option to keep some files locally and others on the cloud and the ability to import large amount of files from a computer such as by using the iTunes data import to get it into your iPhone/iPad. Right now I’m keeping part of my library on another app that I want to keep local, and keeping the rest that I want available on both the phone and the tablet (via iCloud sync) in KeepSafe app. I’m hoping they will keep developing until it becomes more fully featured but for now this is definitely the best there is in the App Store that I know of.
Was great, not just crap..
by mcbaer on 2018/04/24 02:10
This app use to be great; It did what it was intended to do.. keep certain files private. But then they went and added this “Shared” album crap. If I wanted to share the kind of files I’m using the app to hide, then I would just upload them to Google Photos or something. Also you can’t “copy” a file from one album into a “new” without it creating that album as a shared one... I DO NOT WANT to SHARE files so stop trying to force the crap feature onto paying users. And why cant I copy files to “non-shared” albums? I like to make a copy to a non-shared album so I can edit it, and keep the original where it is. And you can’t “delete” shared albums, also if you try to leave the album (being the owner) it locks the app up. They should have left this app along, and added the “share” option to another separate one, or make a option to turn off all share features. Again, the app was great now it’s just crap.
THIEVES
by RCA ))) on 2018/04/26 19:01
Be warned: DO NOT SUBSCRIBE TO THEIR SERVICES!!! They scam you into buying a full year subscription instead of a monthly one which you originally think you signed up for. But then you get a receipt for a full year payment!!!!! They think it’s alright to trick you into a full year fee through their monthly services. I am very confused how this is at all acceptable! I didn’t use the subscription for more than 15 minutes, so I contacted their customer services to ask for a refund, yet they were vulgar, and unhelpful in all aspects. All they think about is money and they don’t care whether or not you are happy with what you get. From the bottom of my heart, DO NOT BUY INTO THIS APP! They will scam you and not help you. They will scrape any extra dollar and not care for their reputation. Is this what you want to buy into? I bet you don’t want that! So leave this app behind and move on to something better, because all you will find here are dollar craving, customer abusing and power thirsty thieves.
BEWARE!!!’
by dannjy on 2018/02/17 18:34
The app works okay but every time you open it they ask you to upgrade to their premium service. Usually, at the bottom of the screen, in very small print, you can click “no thanks”. Recently I opened the app and the small print was NOT there and I couldn’t get to my content and I could not get out of the screen. Some how I purchased the premium lifetime subscription by accident. I immediately contacted them and asked to cancel it and process a refund. They replied immediately and advised me no, they won’t process the refund. They advised there is a 3 step confirmation before a purchase is made. I did NOT receive 3 steps to confirm a $149 purchase. I contacted them again and heard back a few days later. It was the same response from the same person. Their replies are scripted responses sent to all customers and have not attempted to address my concern. If you use the basic app beware, they will trick you into purchasing their premium service.
Used to be great...until it wasn’t
by Robert.Casad on 2018/04/25 21:56
I’m a “premium” member, have been for a few years, and this app has totally gone down hill in the past year. This app used to be fantastic for photo and video storage, a great UI and super responsive. I could get my photos to sync across my devices and they even offered a Mac app. One day the Mac app disappeared from the App Store, and they stopped updating it. It became very buggy very fast. Then I upgraded to an iPhone X. Now, with iOS 11, the app is constantly locking up my phone, forcing a hard reset. On top of that, if I add photos and then delete the app and redownload it, even days after the photos are supposedly uploaded to the “private cloud” the photos are gone. Not synced to my iPad or other devices, just gone. I’ve contacted the support team about this and their only solution was to delete and reinstall, which obviously doesn’t work. Very disappointed in an app that used to be worth paying the yearly fee for.
😡🤬From 4+ to less than ZERO!...
by JOHNNYBIGDICK16 on 2019/11/13 06:20
When I first got keep safe it was a great. App. Now it’s all about The money I guess?!? If we don’t want to pay please just give us our photos we trusted you with and let us stop using The app and we’ll walk away from each other happy?! For you to threaten or to actually destroy Photos of mine that mean a lot to me and others. Without any other means to recover private images which belong to me is not only wrong, it’s actually terribly unethical in ANY industry!! Even in warfare, we’ve evolved as a specie so much we allow the enemy to respectfully collect and conduct religious rights for their fallen. How can you treat your customer’s property like this?!?.... if you just destroy my photos; you’ll be viewed as nothing more than simple greedy DATA PIRATES AND EXTORTIONISTS!!! A compromise will absolutely be cause for a re-evaluation of this app and service by myself and possibly result in a NEW friendship between us!!! Whattya say, Old Friends?!!😬🤷🏼‍♂️.....
Works great - When it works
by fixitready on 2019/05/10 20:53
I don’t usually write reviews. But when my files have not backed up to the cloud in more than 5 months (won’t share between platforms) there is something wrong. I can set my phone to lock never, leave the program open the entire night and it will still say 32 files uploading in the morning, or worse, the program will have crashed in the night and be back to my home screen. It also crashes a lot when trying to view a video, more often than not, and happens on two of my devices, so it’s not just a bad copy, it must be the program. You can’t blow up pics and zoom in like on apple photos, basic functionality like that is behind the times. I wrote to customer service, they wrote back, but when I asked if they would have access to the files in my account in order to help - no response. I bought the one time lifetime membership, so am now stuck.
KeepSafe
by Merlintoo on 2019/04/12 08:39
This app has been very easy for me to use so far, which is a good thing! I sometimes have difficulties with some of the apps I download, either because they turn out to be unnecessarily complicated, are designed for use by programmers who like it complicated and consider it a game to figure out, or are “buggy”. This app has been an unexpectedly easy to use, stable, and stress relieving feature for a “getting slightly older” person who prefers to think about ways to relieve his arthritis than how to use an app to help make his life a little easier. I am very happy to have discovered it, found it very helpful, and recommend anyone looking for an app for this purpose to give this a try!
Majorly helpful...but now..
by Seriously¿ on 2018/02/17 07:45
I’ve used this app for a long time now, and have been a premium member for what feels like a year. However most recently I’ve found I can no longer upload anything to any of my albums. I checked my space thinking I had finally used up all 5,000 spaces, but I’ve found I’m only just under half that, and have plenty of storage on my phone itself as well. When I press the plus, and select “import”, I can select pictures and videos I want saved in the vault, but when I press the button to activate the upload, nothing will happen. The photo album closes but nothing gets uploaded. I’m hoping it can be fixed with a simple update, I’m not wanting to have to find another app for this, I love this one.
It’s slow
by warrrning on 2018/08/01 05:05
The software lags I have two phones and the video and photos that I have saved on one phone will not transfer over to the other phone that I have keeps saying is saved on. Both phones have keep safe on it however keep safe does not function the way it supposed to. I don’t know what they do every day but it is not business. This is a software that has a lot of potential however it lags when it comes to loading and transferring files to upload to the keep safe cloud. For file transfers. I believe that it’s very possible that the software that keep safe is using is very slow and I are their servers. Causing the lagging In the uploads. Also 5000 photos is very middle I was once introduced to them and offered 100,000. However they were unable to make it stick on my account. As I stated before the potential is there but the software they are using is very outdated
September 17' Review
by ToBeKniceley321 on 2017/09/29 16:33
App free version lets you have a free month of 'Premium' version features at first. Afterwards, switches to 'Basic' unless you pay a fee. All files are also stored on a private cloud in Premium & you can also select & delete album cover photos. Basic let's you store photos on a camera roll & put in albums, but premium allows locking individual albums & condenses files. Adding a passcode to the app & editing the layout colors is included in both versions. Saving pictures to the app is too simple, requiring simply to select wants files while in your camera roll & click lower left to send/forward & choose the KeepSafe icon. This is the only app of its kind that I've used & have no other to compare it.
thunder and lightning. take what is yours.
by MetalGearOcelot on 2019/03/15 06:35
da best application for photos and hiding sensitive material from those you love most. they will come for your photos, and all of your files one day. it may be them, or it may be someone. but it will be one of the people you know or one of the people you will know in the future. do not let them get a toehold. strike while the iron is hot. pincer movements and pressure. tempo is the name of the game. you dictate the time and the tempo. attack. push. prod. check. move. displace displace displace. that’s right. deceive them all. conquer them. take what is yours, give nothing back. America #1 super. this is not even a joke post. i believe in america and myself, and now i believe in you too.
Expensive.. but worth it
by Adam Jernberg on 2019/02/24 17:08
So I started off with the calculator version of this app which was great! Kept all my passport, banking info, social security etc in this app to review but also feel safe in case someone were to somehow get into my phone. However, once that app was deleted from the App Store, this company charged me two yearly charges for the app and never refunded me or applied one of those payments to the following year. Outside of that, I gladly pay for the full access to get the most out of this app. Love the privacy and the storage. Today however after the update, I can’t seem to get passed the keypad. Totally frozen and then force quits. Fix please! Can’t upload or review my documents/files/ pictures.
Terrible app
by mauriziocol on 2020/05/09 12:40
I used to have the premium app for 2 years, paying the year membership. One day during vacations, I dump my iPhone in the water and it got damage. When I got the replacement and tried to download all my files, my surprise was that half of them didn’t appear in the app, I tried several times uninstalling the app and downloading everything again and still not success. Then i contacted tech support and they were completely useless. I lost almost 10 years of files just because I trust a defected app. And yes, the files were suppose to be in the cloud because all of them have the mark as they were. ***to the developer who answered this review, did you ever read the whole story about the incident?, specially the last part when I said they were mark as being in the cloud?, and yeah, I’m way more sorry for losing my files that I trust you to keep up.
Was good but i lost 65% of my gallery
by TeeRaw777 on 2019/05/29 16:25
I’ve had keep safe premium for years now. Recently had to redownload app only to discover 3500+ items where missing .. items from years ago was missing items from the previous day. It’s as if the app decided what it wanted to keep and deleted the rest . Tried to get support and the guy took 2 days to reply then just said delete and redownload like that wasn’t something i had already tried or what ultimately caused ... then he took two more days to reply and simply told me to update the app and get it should help and that i had to leave the app open ... so i updated it and put my screen to never shut off snd went to sleep with it on the charger.. woke up to the same amount of items... so now years of collection is gone smh and i still haven’t got any answers
Works some of the time
by wytworm on 2019/01/12 16:20
I have a workflow that has me sending 30-40 images from the keepsafe browser to the vault for later processing. My searches are random and i usually have many tabs open and want to be able to send images to the photo vault from any of them. What I have found is that the integration often fails while reporting success, and about 1/3 of the images are never saved. This has cost me much time and effort and some of my work is unrecoverable — i would have to scour history which i doubt KS keeps in order to reconcile images that I wanted to keep with images that PhotoVault allowed me to keep. Fatal flaw.
Used to be nice...but not anymore! Expensive!
by CesarGv21 on 2018/10/04 06:49
Overall I used to like the app. Been using it for almost 2 years. But it’s been NINE months that I can’t import anything! It crashes the moment y press import or it freezes and then closes. There’s been a dozen updates, but none of them fixes the problem, im fact, it’s gotten worse! So sad, moreover when I have Premium for 24 dollars a year for an app that just doesn’t do the trick. Even more, the function to recognize duplicate photos was removed some time ago, it was such a great feature, too bad it was removed. I have an iPhone 6S, it used to work fine, now, it’s more of a hazzle than a tool. Smh... I really hope that the bugs were fixed, but their only answer is “restart your iPhone” but it simply does not work! I’m not one to give away money like that, so, of course, I’m not renewing mu subscription!
Good, but some critiques.
by MakzwellTV on 2019/06/06 00:54
Overall the app is great in terms of importing certain pictures for hiding. Most of the time the importing and syncing is fast, but I wish it was easier to see which files are still syncing because I constantly have the syncing 1 file and the loading bar at the bottom of my screen while the app is open and no files have the cloud symbol on them. I also wish I could randomly shuffle the order of the pictures and videos in certain folders. Other than that, no problem with files being deleted or low quality.
Saved pics
by Timmy township on 2018/10/04 22:59
I absolutely love this App. But I’m thinking about changing to something else because of the fact that I have to pay for the second line of protection. I like when I go into the app it shows a lock but no pick. Then you have to put in a another password to get into the pic. Then when you export a photo from the camera roll it ask you if you want to delete it from the camera roll. That’s what makes this app awesome. But in order for you to have it you have to pay for it. So I’m currently looking for other apps similar I’m sure there’s more out. I will keep this for now
Horrible support Zero care for PAYING customers
by Pie J on 2019/10/22 18:08
I got this app over a year ago. I liked it and its worked great. I lost the e mail it was adjoined to so i had a recovery e mail in place. Was able to recover all my photo’s. Except now my recently fully paid subscription was gone. There is no reason for it to be. My apple id hasn’t changed. And all of my credentials are the same all except the e mail i set in the account as the main. I got involved with support and asked thaT they just tack on my subscription to this and let me ride out the remainder of my time. Which it renewed in September. So a year. I was told they wouldn't and to cancel my subscription as if none of my money or concerns matter. Its theft. I even showed proof of receipt from the app store. And now im not being replied too. Do not entrust your important pics and life parts wwith this app.
The app is handicapped unless you want to pay.
by Jo mama123 on 2018/02/15 19:24
The app is great looking, Fast, responsive and easy to use. However the problem arises more when you want to delete files from their cloud services (which automatically upload without asking ahead). Unfortunately the customer support contact section doesn’t properly work at the moment, it just constantly requests for you to update even though the latest updates already installed. So while I’d love to recommend and use this app myself, I plan on deleting it as soon as I figure out a way to delete my files from their cloud services. Keep in mind this review is based off of the free model. I’m sure you may have a better experience if your willing to pay the monthly, yearly, or lifetime plans.
Keepsafe...
by Rickissick209 on 2017/12/15 07:19
I love using your app and been using it for quite a few years now and became one of your pro members and enjoyed it but there’s been no new upgrades it’s been very plain nothing really new for what I spend a year I hope you make some better improvements with the way it looks and operates and saves nothing ever xtra to do in there except save and replay, my wife doesn’t even go on much and doesn’t really get into the commenting you have in there as well, very plain and boring not exciting all the time, I might move on soon if there’s nothing drawing my attention there. Thanks -loyal consumer
Great Features, Poor Experience
by Snowblindmonk on 2019/12/18 15:54
This app has great futures for organizing, importing, deleting, securing, and backing up photos. It’s been a frustrating experience at times though. I paid for the subscription and this has ads in it still. The app will crash at times while trying to open photos. Seems to be mostly the photos synced to the cloud. I’ve also had it get stuck several times while trying to sync things to the cloud. I download all my photos out of the app, deleted the app, and reinstalled it. Issues got a little better but still existed. Gave this a year to improve but it did not improve enough. Cancelled my subscription and will be trying another app.
It's so-so.
by Joe's Juke Box on 2018/03/31 02:47
Since I had the app and paid for the additional storage, I've lost pictures as well as video. The back up is extremely slow. When The app upgraded, it Wiped all of my pictures and videos from my cell phone. When I log back in and re-downloaded the pictures, several pictures and videos were no longer there. I love being able to upload pictures without opening the app but it's inconsistent. Because of Apple updates, the app does not work. Right now, I'm in the process of backing up the app on my Mac and it doesn't work.
Eh...
by [Insertuseralias] on 2018/02/23 13:42
This app has been fantastic for me since I started using it about a year ago... but the app doesn’t seem to always work properly after upgrading to an iPhone X. Without fail, the app freezes on me and makes my entire phone non-responsive (or extremely slow to respond). Once I shut down the app, the rest of my phone returns to normal speed/functionality. Not sure what the bug is, but I really hope it gets identified and fixed so I can access my content again. Still giving it a 5 star since I don’t expect this issue to be a permanent thing.
Love the App. But Apple is limiting them! (Mad face)
by TJ BabyDaddy on 2018/08/16 14:18
I have been using this app for years! Absolutely love it and the new features that keep coming out. I am a paid member. And it is well worth your money! However I just updated and Apple’s “New Laws” state that in section 1.1.6 that there can be no “false information” and therefore we have lost the secret Door function. Shame apple. It’s a feature I pay for and I want it back!! Change section 1.1.6 of your guidelines!! Or find a loophole KeepSafe! Either way, 10 stars if I could. Keep up the great work KeepSafe!! You are one app I love to throw my money at!
Do NOT Use This App!!
by K1ng tee on 2018/11/02 04:21
I would give this app negative zero starts if I could!!! I’ve owned an iPhone since iPhone original and this is my first time writing a review ever!! That’s how much keepsafe has angered me!! People need to know that this software is crap!! I’ve had their service since 2013 and it deleted my photos little by little throughout the years. I finally see 0 photos, there’s just boxes where the photos once were. Customer service is a joke. They told me I lost my photos because I wasn’t updating the app. Which is pure BS. I always updated. There’s another photo lock app that I’ve had even longer and ALL my photos are there. Customer service pretty much just told me, too bad. I have proof of it as well. I lost 200 photos DO NOT trust this app. Look elsewhere or you’ll lose your photos.
Not a happy camper
by Gee's Place AFC on 2020/05/09 01:46
I lost access to all of my very private pictures and videos that I trusted Keepsafe to store for me. I even subscribed for the year and when I reached out to troubleshoot with support it took them almost a week to finally reach the conclusion that they can not get my photos back to me. They even tried to convince me that I wasn't even a subscriber until I showed them my order number and confirmation of my yearly subscription. I had almost 42 files backed up but now I'm not able to retrieve them. I absolutely, positively, conclusively believe that they have stolen my files and will not release them back to me. Support basically apologized, recommended going through Apple support for a refund and offered to extend my subscription for an extra week. I just want my files back!
Expensive and Does Not Work
by demingn on 2019/12/28 15:23
DO NOT PURCHASE! If I could give zero stars, I would. I purchased the full version of Keep Safe, which is ~$150 if I remember correctly. I purchased it so I could use the Space Saver function through the application. That function allows you to store videos and pictures through Keep Safe and not on you phone so you can keep the amount of GB the application utilizes from your phone low. Well, Keep Safe disabled the Space Saver function several months ago and has no plan to offer it to its customers again. Now, they are NOT refunding me the money I paid for their application. The company is ridiculous and continuously dodges my frustration and questioning on when/if they plan to update the application with a working Space Saver function. DO NOT PURCHASE!
It's great except..
by @RikRipper on 2018/04/13 16:46
This app has been crashing my entire phone since about November 2017. It happens when I upload photos. It seems like a bug that hogs all the RAM in the phone and stops any and all operations until I force reset the phone. It also doesn't sync my photos across my devices. The storage management is inaccurate and has no actual function to help you control what's saved on the server and what isn't. It will say everything is backed up but the items don't appear on the other devices. This app used to work like a charm, but things have been going downhill over the past year.
Not what I thought it would be
by Bellalior on 2018/10/07 03:09
This app only locked out my pictures and photos on that app not on my actual camera app. It kind of disappointed me because I don’t like when people can see my camera roll. Not because I have anything inappropriate but because I just don’t like it. Anyways I got it because I thought it was going to lock out the actual camera app and lock my camera roll but only I could get into it. But no, it’s just a separate app that locked them out. So what is the point of the camera app if you just have this app. Anyway I loved that they made one just in case but I thought it would connect to my camera app. Good job though.
Easy to use
by Embesu on 2018/01/21 17:18
Very easy to move pictures in an out of its albums. The minute you click away the app closes. I like that I can put pictures of my prescription medication bottles, passports and other personal documents in there as a backup and for reference. Also I put pictures of my young children that I don't want apps that access my photos to have access to. It's very hard to have privacy with iPhones and other devices in this age. Everything is very public. This app seems to do pretty good job of keeping some things personal.
Thanks KeepSafe, I lost all my photos
by nayr15 on 2019/06/10 15:10
I had previously uploaded a ton of photos and videos to the app to free up space on my phone. They were many personal photos of various trips I have been on and memories. The photos are very important to me. However, when I went on the app the other day, I realized my free premium trial had ended. I did not need to purchase premium because I did not feel like I needed the features it provided. When I went to download the basic version, it wanted to download all the photos on KeepSafe to my phone to prevent loss, but every time I would try to do this, the app would tell me I did not have enough space, which I most definitely did, both on my phone and in my cloud. So the only way to get my precious photos back is to pay them money.
Lost videos & pictures never got them back
by omarabdulsattar. on 2019/04/29 16:20
Every couple months I delete the app and everything on my phone because I usually get a new one the last recent 3 iPhone I had 7,8,x when I downloaded the keepsafe app again I was only able to get some of my pictures and videos I made a report to the keepsafe team and got about 120 videos and pictures back I really want the reset of my stuff there is about over 500 videos and picture in total please let me know how you can help me get them back .
Carry copies of everything that's valuable
by vectorbabe on 2018/09/22 12:58
Keepsafe is for much more than keeping personal photos photos away from prying eyes. (Remember the office Christmas party?) I've took pictures of all my insurance cards so I don't have to carry the originals. Then when a doctor's office asks for the card number I just take out my phone and open the app. Same with credit cards, drivers license, passport, and serial numbers of computers and electronics. Of course the double password security helps me feel comfortable about saving this info on the IPhone. I can even store documents such as PDF files. And while the free version is great, there are incredible features on the premium plan. For instance, let's say you're suspicious that your roommate might be trying to get your credit info. With the premium plan Everytime someone enters the wrong PIN Keepsafe records when it happens as well as taking a stealth picture Brilliant!
GREAT for nudes
by Michael John Huston on 2019/11/25 13:07
So I live with my parents still and I have a little brother and he’s ten and he knows ALL the birds and bees and he knows what’s what, and sometimes I let him play my iPhone and I have nudes in my camera app and he just does random stuff on my iPad when I’m not there so I don’t ever want him to see my nudes so I was worried that some day he might accidentally go into my photo album and stumble upon my nudes...so this helps me a lot I never share my passwords with anyone, he doesn’t know my password so this app is perfect for nudes! Five out of five stars for me!!
Just another “FREE” app.
by GarnWit on 2020/02/01 12:01
This app passes itself off as a free photo lock and encourages you to download your photos and videos, when in reality it’s an overpriced ‘monthly membership’ pay-to-use money hole. You download your photos and videos and once they’re deleted off of your phone, that’s when it decides to inform you that this is simply a ‘free-trial’. And good luck exporting them back onto your phone! Because that feature does NOT work. And from what I hear, once the trial runs out you basically have no access to your photos until you pay their RIDICULOUS price! I am unsatisfied and absolutely DISGUSTED with this app! It took me over an hour to screenshot and screen record all of my photos and videos so I could delete this horrible app! DO NOT DOWNLOAD OR USE THIS APP!
Won’t delete my account
by The Nestlerode's on 2019/12/06 16:06
BEWARE!! I downloaded this app based on the great reviews and a desire to have more security for my photos. Ultimately, I decided to use a different app. Per their instructions, I removed my content and emailed them to delete my account. No, you can’t delete your account within the app and it explicitly states you need to email them before removing the app or your account is still active. So I did. Customer service has given me the runaround for weeks. “Additional actions were needed by me before they could process it” Not true. “We’ve received your request but the process takes days to complete”. Really??? Days to delete a customer account. Now, no response. Know what you are signing up for here.
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