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App name
secret photo vault - Keepsafe
Description
Download Keepsafe to join the millions of people who have entrusted over a billion pictures to Keepsafe: the most popular photo locker and album vault app. Keepsafe secures personal photos and videos by locking them down with PIN protection, fingerprint touch ID, and military-grade encryption. It’s the best place for storing your personal pictures and videos. With Keepsafe, you can protect your privacy, secure your photos, and save phone space. Use Keepsafe for: - Preserving special memories - Storing family photos - Protecting copies of your driver’s license, ID cards, and credit cards - Organizing important documents What makes Keepsafe different? • Award-winning photo locker, with over 70 million users • Beautiful design and UX. Easy to upload, view & organize photos • Smooth scrolling for photo viewing on all devices Basic Features: - Phone and tablet support - Simple interface - Easy-to-use PIN pad access - Photo backup - Custom albums - Full-screen and slideshow viewing for photos and videos - Integrated camera for taking photos directly in Keepsafe - Safe Send for sharing pictures for a limited time from Keepsafe - Syncs images and videos in Keepsafe to all of your Keepsafe installations on any platform - Shared Albums if you want to share private items with someone else Keepsafe Premium’s Exclusive Features: Manage Your Photos • Album Lock: Assign individual PIN codes to access particular albums • Private Cloud: Stores up to 5,000 items in Keepsafe • Space Saver: Compresses photos and saves originals to the Cloud • Trash Recovery: Retrieves photos you’ve mistakenly deleted Personalize Keepsafe • Ad-Free: Keeps your photo-viewing experience distraction-free • Custom Album Covers: Sets album thumbnails to a specific image ======================== Help & Support Problems or questions? Visit Keepsafe’s support site at https://support.getkeepsafe.com/hc/en-us Send a ticket from inside Keepsafe (best for troubleshooting) Contact us at support@getkeepsafe.com ======================== Keepsafe Premium Subscription - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the period - Length of subscriptions: one month & one year - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Price of subscriptions: one month - $9.99 dollars & one year - $23.99 dollars - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription. ======================== Links Terms of Service: https://www.getkeepsafe.com/policies/#terms Privacy: https://www.getkeepsafe.com/policies/#privacy Keepsafe Basic is ad supported: http://bit.ly/1M3HmAc
Mogharei
by hani789 on 2019/05/19 08:52
Thanks
برنامج ممتاز ما فيه ميزات
by apo hassan on 2019/05/19 05:26
برنامج ممتاز ما فيه ميزات
Great app
by sweper306 on 2019/05/18 23:36
Great app. Does just what it says.
Good App
by Fbharvey on 2019/05/18 21:29
You can delete the app and download it again. With your email all your photos and videos come right back.
Secure
by Mauricio Arce on 2019/05/18 16:20
Very good
Best thing ever
by 806trae on 2019/05/18 02:50
Love this
My experience
by Unground on 2019/05/18 00:34
This is a lousy photo saving app.
KeepSafe
by Mahal6969 on 2019/05/17 15:22
Awesome
Si not download this app
by Nela22 on 2019/05/17 13:50
This app charge you later.
Angela
by ANGIE*💙 on 2019/05/17 13:35
Awesome App
Must Have
by killrog1980 on 2019/05/17 05:02
If your kids use your phone, you need this.
😍
by Denissa🤫 on 2019/05/17 04:49
So intelligent. The way this app was wired I love it so much.
Awesome
by Luis F Negron on 2019/05/16 00:38
Awesome app, BEST IV’E SEEN. HAND DOWN
عجيييييييييب
by Om3losh on 2019/05/15 19:58
👍
Bugs
by soccerguy3000 on 2019/05/15 18:53
Hello I keep trying to get a verification code but there’s not one going to my email. Have really important photos and videos in the app and I can’t get back into it. Please help me
Love this App
by Denise Tindell on 2019/05/15 16:53
Keeps going down and can’t access pics
Good, but not perfect.
by Anonymous Kot on 2019/05/15 15:42
Good but not perfect. Couldn’t upload videos once and lost them.
Best app
by jkplmg on 2019/05/15 05:13
I like this app you can hide many photos
Great but...
by Erod101 on 2019/05/14 22:58
I love every aspect about it except for one part. And that is that premium is a little pricey for me. Because I am on a budget, but if you don’t have a budget this is a great option. Overall pleased with my experience
False Advertising
by Drakeisafag on 2019/05/14 13:34
The app had said that to start the yearly subscription, the initial payment was $1.99 but charged me $23.99. I sent an email to the app support and asked for a refund and haven’t gotten a response.
Great app
by firstresnik on 2019/05/14 11:42
Simple and easy to use
Decent...but aggravating
by Megsb927 on 2019/05/14 02:23
A good app for storage however...when I signed up for the premium $23.99 a year payment I was under the impression it would be a monthly payment as advertised on the app, but they took all the money at once. ($23.99 is a lot of money when you’re broke) Also when you go into your files and try to watch a video it gives you a loading ring that says “fetching full resolution” and it takes forever just to open one of your video files.
YOU WILL LOSE YOUR VALUABLE FILES
by namehurricane on 2019/05/13 21:18
YOU WILL LOSE YOUR INFORMATION! DANGER!! DANGER!! DANGER!! DANGER!! If you value your information do not do not use this app!! It is a sickening feeling to have years of valuable documents and photographs gone and no one cares enough to return a simple phone call. I backed up and restored my iPhone like I have done many times before but this time only half of my information was restored. They must’ve changed how they manage their data and I am now paying the price... I have been emailing tech-support and get some general try this and “should“ work... I have begged and bagged for a phone call to talk about this in detail and nobody will call me. DO NOT USE THIS APP!!
Terrible
by Mariah Carey is #1 on 2019/05/13 02:10
Files won’t import its been days and still nothing.
Meh...
by MightNotBeWorthIt on 2019/05/13 01:59
My partner and I have both uploaded photos and they never actually show up for the other purpose.
Like it!
by Becca79 on 2019/05/12 17:57
Great “break in” video feature that I didn’t expect! Saw a video of me trying to break in... with an incorrect code attempt, Made me laugh but taught me it was there! Syncing doesn’t work however.
Mlj 56
by mlj 56 on 2019/05/12 09:18
This app is amazing as it keeps my files secured
Premium won’t open
by fred4296 on 2019/05/12 03:42
Signed up for premium but could not get onto album. Kept going back to page that I was not signed up.
where are my pictures?!
by max8611 on 2019/05/11 19:00
the app was working perfectly fine before and now for some reason almost all my pictures were lost. they are not in my photos album anymore and i have no idea where they are. i am really upset with that.
CK
by Honest bb on 2019/05/11 16:08
Great app
At first it was a great app now it’s just crashing for me and I can’t see my videos
by Carlosssssssc on 2019/05/11 14:48
This was a great app when I first got it video was working and loading and it was never crashing now I don’t know what’s going on it just crashes a lot and video don’t load
Perfect
by Gen1K10 on 2019/05/11 14:13
Ideal app for keeping private things, PRIVATE!
It’s actually amazing
by TTV But Im Bad on 2019/05/11 06:01
Literally so good you don’t understand
Works great - When it works
by fixitready on 2019/05/10 20:53
I don’t usually write reviews. But when my files have not backed up to the cloud in more than 5 months (won’t share between platforms) there is something wrong. I can set my phone to lock never, leave the program open the entire night and it will still say 32 files uploading in the morning, or worse, the program will have crashed in the night and be back to my home screen. It also crashes a lot when trying to view a video, more often than not, and happens on two of my devices, so it’s not just a bad copy, it must be the program. You can’t blow up pics and zoom in like on apple photos, basic functionality like that is behind the times. I wrote to customer service, they wrote back, but when I asked if they would have access to the files in my account in order to help - no response. I bought the one time lifetime membership, so am now stuck.
Can’t see my photos
by Dannygurl36 on 2019/05/10 20:32
I can’t see my photos
Review for recent update
by olinkgo on 2019/05/10 15:45
When editing photos, there is now only 12 different effects you can chose from. So when you try to add effects in the Supplies tab, the app locks up and doesn’t work.
Review
by 1017Lucas on 2019/05/10 10:37
One of the best app I have use.
The best
by big booty pr 🇵🇷😘 on 2019/05/10 04:42
Amazing app
No he podido actualizar a la version premiun
by sebas827 on 2019/05/10 04:06
Es muy util pero cuando intento obtener la versión premiun me dice que las compras de la aplicación están restringidas y no me explican como puedo desbloquear esto y comprar la app premium. He escrito a soporte pero su respuesta es muy basica.
Terrible
by Gsp241 on 2019/05/09 20:59
It deleted all my pictures and they have way too many ads
Safe
by papitowalter on 2019/05/09 16:36
Great. I like this app. Is the better. Good Job.
Kinda terrible
by Shay-Way on 2019/05/09 05:05
It’s been a month and my pictures haven’t downloaded. I have four bars of WiFi and good internet. Waste of my time😘
I love the app
by Chefjayv on 2019/05/08 23:08
I love this app but this is the second time that all my pictures disappeared. I checked my phone and it still says the app is holding all my pictures and videos because I looking at my storage space on my phone, but I can not view them because all my albums appear empty? I am not sure why this happens. Please any help on how to get them back.
Backed up
by Razorbk on 2019/05/08 20:24
Love the fact it actually backs up my pix
Love it
by NiqNiqBaby on 2019/05/08 19:09
I love the privacy I have to keep all my secret pictures it’s fabulous
Disappointing
by Ninivgjhnjb on 2019/05/08 17:29
I have used keep safe for just over three years and it wasn’t until recently that it disappointed. Many photos and videos of mine have disappeared and I don’t know how to address it. These items were very important to me and it is upsetting that I no longer have them. It worked so well for a while, saved space, stored private pictures, and backed up all my files (or so I thought.) I’m not sure how to go about trying to recover these things because customer service on their website isn’t very good. Very disappointed and upset.
App is not working properly
by jomag4 on 2019/05/08 13:58
I subscribe thinking that this app will work. It is not or very slow downloading and also doubles the size of downloaded videos occupying memory and taking up memory on the phone. I want my money back, not sure if they will refund me.
Mike jackson
by gfrght on 2019/05/08 10:36
Not happy can’t get in my other account
Crashing over and over
by k.j.a.y. on 2019/05/08 07:56
The app has not been opening or functioning properly. When it loads it then crashes and reloads. If I get a chance to use my fingerprint ID it gets to my photos then crashes again. It crashes over and over again until it just shuts down.
Es un excelente programa
by lomaredonda on 2019/05/08 04:33
Gracias por permitirme utilizar este programa es muy bueno
Great App!!!
by ScottsAudible on 2019/05/07 15:03
My wife and I have been using this app for years. I have never had issues or lost any pics. My favorite feature is the pic clean up. Say... my wife sends me a really beautiful picture and I don’t want it sitting in my photos or messages, after importing the picture it asks if I want to delete the original. Yes please! I feel confident that all my pics are safe. Thanks Keepsafe!
It’s slow
by hot reds on 2019/05/06 14:44
It’s taking long to update my pics
Best
by Frasskidduxx on 2019/05/06 06:32
App for hidings pics
Es genial!!
by tamy0216 on 2019/05/06 04:50
Me encanta esta aplicación tus fotos siempre están a salvo e incluso si se pierde tu cel puedes recuperar tus fotos descargando la aplicación de otro aparato claro con tu mismo gmail. Y por su puesto tus fotos más privadas nadie las puede ver más que tu!
Peace of Mind
by brownie24540 on 2019/05/06 04:21
This program is just that, piece of mind. I am very surprised that Apple doesn’t have a password protected folder in the photo album that just uses phone memory and not in the cloud. But, since it doesn’t, I rely on these good folks to fill the void! Thank You
Please fix this app
by Sharknado 25 on 2019/05/06 03:17
Ever since the update you guys had I haven’t been able to access it because it keeps crashing
Excelente muy Excelente
by pulga.dj on 2019/05/06 00:06
Bueno excelente
Problem
by datana7 on 2019/05/05 21:12
I lost my photos i never delete that i dont know why i can fine?
Problem about my videos
by ohood qanzal on 2019/05/05 20:18
Because i cant open the videos It giving me feel like I lost it
Excelente
by JoseSoto1971 on 2019/05/05 18:15
Excelente
KeepSafe
by bertobronx on 2019/05/05 16:36
It’s amazing
KeepSafe
by Enysunny81 on 2019/05/05 13:21
Best App ever. Amzing
thanks
by ali shahriar on 2019/05/04 22:09
thank you for keeping my files safe and secure.
premium
by Dubstep Boomer Vibro on 2019/05/04 17:09
give premium to everyone
Best app!!!
by nlong147 on 2019/05/04 12:44
My wife and I love this app!!!!
Unusable due to crashes
by Darksprite629 on 2019/05/04 12:01
Ever since I bought the premium version and it tried to save all my videos and pictures to the cloud, it takes forever to load them when I press on them and most videos just crash. Idk what’s the cause of me being unable to use the app but it makes me not even want to use premium it’s a waste of money
App repeatedly caused my phone to restart...
by zerocoolzerocool on 2019/05/04 03:41
Not sure what was the cause, but after just creating my account the phone would randomly restart while navigating the different features of the app. Other than phone restarts, the app seems great.
Pics don’t come up, I just get a spinning wheel
by p50-atc on 2019/05/04 03:10
What is wrong with your app I try to look at my saved pics and all I get is a spinning wheel. Tried to restart my phone thinking that was in issue— not!! Your app doesn’t work very well right now.
Crashes my whole phone
by nat524524 on 2019/05/04 02:15
I like this app as it is useful, but anytime I watch one of my videos, it causes my whole phone to go black and restart, this shouldn’t happen, especially as I have the iPhone XR, also I have their “premium version” as well.
Used to work
by Itachi-777 on 2019/05/03 22:55
I’ve had the app for about 2 months, the first month it worked fine but ever since it updated I can’t even access the app because every time I click on it the app crashes 10 seconds later(literally).
Mad as hell
by naughry2019 on 2019/05/03 11:34
It doesn’t worn you premium is due just locks you out and can’t see pictures. Lost for good.
Excellent!!!
by Shagwillie on 2019/05/03 00:33
A wonderful app!!
KeepSafe
by rita(50) on 2019/05/02 19:45
I got the app 2 weeks ago is great for storing your photos and videos l downloaded 400 photos ,and it crash l had been trying to open it Is going to be 24 hour and l can’t ☹️ manage to do so HELP PLEACE
Lost all my photos 😞
by marryanieee on 2019/05/02 14:07
My phone needed to be restored so I restored only when I opened this app I found about 600 of my photos all deleted like gone!! All my memories just gone cried my eyes out this s feature didn’t exist before and it’s horrible I used to be able to log in and out delete the app and still had my photos how will I ever get my pictures back and photos are very important to me I’m just so sad 😞
Great
by zekie3 on 2019/05/02 11:40
Great
Need some fixing
by mariawin3 on 2019/05/02 07:05
So far it's ok but it's not importing photos from Snapchat well. The only way to download properly is to download the pic from SC to my camera roll and the upload it to the photo vault. It should just cut out the middle man and download straight from Snapchat to the photovault. Also kind of wish there was a more affordable option for a one time payment for iCloud storage and other features
Problems
by Hooks&Spurs on 2019/05/02 00:32
I love this app until now for some reason every time I open it type in my password there’s nothing there it stays on for a few seconds and just shuts off and goes back to my screen on my regular phone any help on this would be great
Best
by Abril banuelas on 2019/05/01 22:19
Eeeek it’s the best appppppppppppp
Updates ruin it
by venmo is bad on 2019/05/01 18:44
Updates to app have caused the import of files to not happen. Sadly this used to be awesome now it’s junk. They also raised the price
Excelente
by Osvear45 on 2019/05/01 16:35
Excelente y adecuada para asegurar la privacidad de las fotos y documentos.
Lost deleted files
by Ralfiois on 2019/05/01 14:53
Lost my previous deleted files
Subscription
by dmati on 2019/05/01 09:18
This app charged me for a subscription of 23.99 that I didn’t want I want the money refunded never using this app again
Keeps CRASHING . Losing everything in cloud!
by ridiculous crashing on 2019/04/30 22:03
It did it AGAIN! Opened up to check on how my cloud upload was coming along and it gave me this screen welcome screen as if I was first using app. Then I click continue because it won’t let me click on anything else and BOOM my stuff that was backed up is not - I’m back to only 200 photos / vids in my cloud and I was AGAIN at 987 last time I checked back up progress. This is the THIRD time this has happened to me in three weeks. Ridiculous!! Yes, I have the latest app.
Fantastic
by Cajun3d on 2019/04/30 21:00
Fantastic app
Best app
by Luv🤸🏽‍♀️ on 2019/04/30 19:56
Life made so easy, I no longer worry about losing important pictures and videos
Why would anyone pay for this?
by Linzo2review on 2019/04/30 18:59
If you are only saving photos, then this program works fine but trying to put video in their cloud is like their server is on 64kb dial up. Using iPhone 7 with IOS updated and iPad 4 updated and KeepSafe updated. Tried for 10 days to upload 32 minute, 6.2 gig video. Finally started over, edited video to 1 nine minute and 1 twenty two minute. Getting the nine minute to post to the site wasn't great, but usually loaded in less than 10 minutes. The problem happens when it try's to sync to the cloud. If the syncing bar at the bottom of the page goes away (not sure why that happens) then it locks up and you have to start over. Sometimes clicking on the cloud icon in the upper right hand corner of the album page so you can see how much has uploaded, makes the syncing bar go away, but not always. Also the app just closes on its own, for no reason, which sometimes makes you start over unless you see it happen and immediately sign in again. Maybe half the time it picks up where you were. Once it locks up, and the syncing bar goes away, it never starts up again, no matter how many times you sign in again. Start over procedure; delete synced video, delete again in trash can, close app, double click phone, up swipe app to completely close, restart phone, open app, upload video, watch for cloud syncing. Sometimes it locks up at a few Kb, once it lock at 2.57 gig of a 3.2 gig file after 28 hours. Who wants to be without their phone for 28 hours and then still not have the video in the cloud? Finally got 9 minute video in the cloud after trying for five days. That successful syncing to cloud took 6 hours without locking up. Now trying 22 minute video to no avail for two days. Now, after letting it try to load to the cloud for 24 hours, I am COMPLETELY starting over again for the third time. It can't be that their server is busy at certain times of day because I've let it try to load for over a day. It is not a problem with my WiFi, as half the time I was on at a vacation condo. Not a problem with the phone because it has the same problem with the iPad. If your programmers can't fix this maybe you need to hire another programmer. I would gladly pay for the app if it worked, but cloud loading is the most important part of the app. At the very least, there should be a way to click SAVE, when partially uploaded so that you don't have to completely start over. Or how about a Re-sync to cloud button. Don't waste your money until this is fixed. 4/30/2019
Top secreto
by callaoo on 2019/04/30 16:26
Boom!!
Want to like
by OakB on 2019/04/30 16:10
I really want to like this app. When it’s working, it’s great. But lately it’s been kicking me out of KeepSafe and over to the Google landing page in Safari; I return to KeepSafe, and it immediately kicks me to Safari again. And again. And again. And again. It doesn’t stop, and it makes KeepSafe completely unusable. I’m in the Premium trial period still, and I was going to pay for an annual subscription, but then this problem began happening. I’m not going to pay for the privilege of being frustrated and annoyed by an app.
Crashed
by Bdospangalxhsj on 2019/04/30 09:46
I opened my app up today and a bunch of my stuff went missing that was there 10 hours ago. I have premium and everything was synced and backed up. What happened? There was just an update yesterday too. Upset. This app has had a lot of crashes and mess ups lately.
Lost videos & pictures never got them back
by omarabdulsattar. on 2019/04/29 16:20
Every couple months I delete the app and everything on my phone because I usually get a new one the last recent 3 iPhone I had 7,8,x when I downloaded the keepsafe app again I was only able to get some of my pictures and videos I made a report to the keepsafe team and got about 120 videos and pictures back I really want the reset of my stuff there is about over 500 videos and picture in total please let me know how you can help me get them back .
😻
by thatbarby on 2019/04/29 04:08
Love this app.
Great application, but needs a tad more
by yung40oz84 on 2019/04/29 01:30
I have been using KeepSafe for 2 years actually and I’ve used it on Android and now IOS for awhile. Missing 1 star because it’s missing one pertinent feature. The ability to change the icon to something inconspicuous so that it is actually hidden and nobody even knows I have a vault. Other than that specific feature it works as intended, uploads, syncs, and is easily navigated. I’ve never had issues uploading, syncing, re-downloading or anything else with the application. Keep it up!
Keep Safe.
by K144252)262 on 2019/04/28 18:50
So all and all the app is pretty great. But lately I’ve been having some problems for the past week or two where the App will crash and not let me access my pictures. The pin code works fine. But the app will freeze and turn off whenever I try to view a picture. PLEASE FIX THIS ISSUE. I DO NOT HAVE A LOT OF STORAGE ON MY PHONE TO SAVE PICTURES, THAT IS WHY I DECIDED TO DOWNLOAD THIS APP. If I can’t re save my pictures from this App. I will lose them. Will I still lose them if I try to delete the App and RE INSTALL it?. SOMEONE PLEASE REPLY SOON, THANKS
Uploads entirely wrong photos
by FixYourAppIn2019 on 2019/04/28 15:38
So I love the concept. But I'll go through and pic photos to move to the app. Then I'll select import. I'll then see photos going in I didn't even select. I just finished doing an import a few minutes ago. It added like 76 more photos that I didn't even choose. It's like the app grabs photos as you're scrolling. So when the import is done I have to go through and delete out of the app the photos that got imported incorrectly. Annoying!! I'm on an iPhone XS Max!!!
The Keep Safe app
by D-IMAC Home/Office on 2019/04/28 06:12
This is just what I was looking for a app to keep all my photos and videos safe and private.
John
by Edits pix on 2019/04/28 01:48
I have premium till dec 10 2019. But it’s sayin my subscribtion expired and now I can’t get to my folders cause it won’t let me
Highly discouraged
by kurtroland on 2019/04/27 17:27
This is written in the update info above “working tirelessly to improve the reliability and stability of photos”. If you are looking for a way to secure sensitive or sentimental photos please look elsewhere. I pay for the premium features and 75% (300+) of my PHOTOS HAVE DISAPPEARED. Isn’t this the whole point of the app? It’s like 75% of my money just disappearing from my bank account, how is this OK? I have tried to contact the company six different ways with no response. I am very sad for what I lost and hope others learn from my experience. UPDATE: Company has finally made contact but no progress at this point.
This Is The App You Need
by JiminUtah on 2019/04/26 22:07
Perfect for privacy & security.
Bait and switch
by never again 495728 on 2019/04/26 19:38
Downloaded this app, unaware that it was the premium version. The free trial expired, now I’m stuck downgrading and the files take forever download. Once I recover them, deleting this app.
Fantastic but... not
by RoA(one and only) on 2017/12/14 13:57
This app is great for storage! You have the option to choose a custom color scheme for the display theme and choose between grid or mosaic display for media files in your albums. The app is compatible with photos, gif files, and videos. And the options to save photos/videos to your phone, move a file to a different album inside the app, and select an image as the album cover(s) are all wonderful features. And the option is given to delete files from your phone’s photo library once imported to help clean things up. The downfall, though, happens when uploading a video. Videos take a century and half to import. Understandably, they are larger files (especially when considering length of time) but it should take eight hours or longer to load. Importing videos seem to freeze the app. While you can still navigate in it, you cannot import anything for hours and hours when importing a video (even if it is ~20 sec) because the... well, I actually know WHAT it is but it’s inconvenient. All I can say is that the app is great. Except for this one critical piece that it claims to support. A couple other things: 1) It would be nice to be able to crest an album within an album. 2) It’s a bummer that the timer lock screen is no longer available. And even when it was, there wasn’t a slick way to discreetly add the feature to use Touch ID when using that lock.
Nice app but not great
by julianleighton on 2018/01/18 04:35
The app is great it lets you save a bunch of stuff, has a bunch of features like taking a picture of break in attempts, fake pin, fake albums, lets you personalize it as you wish, pretty sure it has a big storage. The only huge problem I have with it and that’s making me unsubscribe my premium subscription is that it takes extremely long to import big files like videos. And when I say extremely long i don’t mean an hour or 4. I mean days and weeks. I could try to import videos and they would never import. After weeks of trying. The app backs up automatically which is great but what’s the point of it if big files for some reason never get backed up. I’ve had this large videos in the app for months and they never finish being backed up. I’m not sure what the problem is but it’s really annoying. I purposely bought the premium subscription to be able to have a lot of storage and not have problems like this. But for sure it was a waste of money since it’s such a problem to import stuff and get them backed up. Other than that like I said the app has some great features just for sure don’t download it if you’re looking to save large videos
Excellent free app, high res storage
by Todd's Mac on 2018/01/19 01:40
Of course there are ads but they are not bad. Actually I don’t know who the average subscriber age or interest but I do know game apps are not for me. Speaking toward a few of the ads. Actually If I were in advertising I’d go for background checks, tracking devices, adult oriented play items etc. I’ve hit my limit on storage & I always try to respect the efforts of free app ads. My only complaint is that I saved video & it’s only accessible as a pic now. I realize it’s possible that I could have possibly changed the format prior to saving BUT I’ll also say I did depend on the app to act as a stand-alone safeguard for my videos and the only thing I know for certain is that even if I transfer the videos I have definitely lost the ability to VIEW VIDEO, only the initial image. Second, this is NOT true for all stored videos, only a particular related set. Odd thing is, it still shows the individual playtime on each referenced video
Will u please fix this app
by Charismanicole on 2019/04/07 11:05
This app is absolutely trash. It hasn’t worked right for a while now. It seems to get worse with every apple update. It won’t import photos correctly. I have to close the app numerous times before it will finally import then it doesn’t ask do I want to delete the photos from from my phone afterwards. It also has imported photos to the wrong place when I’ve imported to a specific album. Now it keeps importing every single photo I have on my phone to the main album when I attempted to import only certain photos to a different album. I tried deleting the album I created but now it keeps importing to the main album and it won’t stop. Every time I delete the photos (like over a thousand photos) from the main album and try to import selected photos to the right album the app, it just keeps importing EVERY SINGLE PHOTO FROM MY PHONE TO THE MAIN ALBUM! I even tried closing the app or cutting the phone off to stop it but once the app is re-launched, it justs picks up where it left off. I’m not going to continue to keep paying for this app. I’ll find some other app to use.
Encrypted Privacy
by edwinjbock on 2019/03/02 14:28
The reality is that our phones are mobile intrusion devices into our lives which governments, thieves and nefarious hackers can use to steal our most private thoughts and data. Hence, I’m privacy-obsessed in regard to my phone. KeepSafe has been part of my protective arsenal for a few years now. KeepSafe does a wonderful job encrypting snapshots of my unlock, Recovery and two-Factor codes; as well as drivers license, social security and other pictures and videos that would be very harmful if they got in the open. AES-256 encryption is the gold standard. You should NEVER settle for less. And that’s KeepSafe’s standard. Combine it with a VPN which never records logs - which they also make - and you’ve made it very difficult for intrusive others. Not impenetrable, as nothing is, but the encrypted data that someone can steal will at least be gibberish, indecipherable.
Great app, just one issue
by JohnKaBonk on 2019/01/31 04:23
I have been using this app for well over 2 years now to store some of my precious photos, the app is great even if you don’t invest money into it but theirs just one major issue, whenever I want to upload a gif or photo they always seem to be very small when I import them from my camera roll and it really annoys me. I double tap it or just zoom in more but it’s no use I always have to crop out the photo and sometimes it just makes it worse and with a gif it’s even harder because it’s all zoomed out and even if I zoom in to its max it’s still not as big as my screen... as it’s supposed to be. This issue has been here for ever and I just keep getting more annoyed so I decided to write this review so please fix this it’s one of its biggest app issues and I’m surprised they haven’t fixed it but overall great app for storing pics and videos just this one problem.
Really Good and Reliable App...
by brandonace14 on 2019/01/14 06:00
I have been using KeepSafe for years and it has been completely reliable and bug free. I would recommend this app to anyone who wants a more secure place to store files. The only complaint is the now overwhelming amount of ads in the app. Now I do understand that ads are how the developer supports the free version of the app, they are a company who needs to see a profit after all. However, the amount of ads in the app for a free user is irritating. I get one (sometimes two) full screen find the X button after 10 seconds ad every time I move a file to the app. That is in addition to a bottom banner ad that is almost always there and additional full screen pop up ads while just using the app. I really like this app but the amount of ads is getting to be an issue that does affect the functionality of the app itself.
The Best App For Now
by Hi surfer on 2019/02/15 19:09
This is the best replacement app I have found for keeping sensitive personal photos and videos since my other app became defunct and unavailable. Still needs a lot of work such as naming individual files, option to keep some files locally and others on the cloud and the ability to import large amount of files from a computer such as by using the iTunes data import to get it into your iPhone/iPad. Right now I’m keeping part of my library on another app that I want to keep local, and keeping the rest that I want available on both the phone and the tablet (via iCloud sync) in KeepSafe app. I’m hoping they will keep developing until it becomes more fully featured but for now this is definitely the best there is in the App Store that I know of.
Was great, not just crap..
by mcbaer on 2018/04/24 02:10
This app use to be great; It did what it was intended to do.. keep certain files private. But then they went and added this “Shared” album crap. If I wanted to share the kind of files I’m using the app to hide, then I would just upload them to Google Photos or something. Also you can’t “copy” a file from one album into a “new” without it creating that album as a shared one... I DO NOT WANT to SHARE files so stop trying to force the crap feature onto paying users. And why cant I copy files to “non-shared” albums? I like to make a copy to a non-shared album so I can edit it, and keep the original where it is. And you can’t “delete” shared albums, also if you try to leave the album (being the owner) it locks the app up. They should have left this app along, and added the “share” option to another separate one, or make a option to turn off all share features. Again, the app was great now it’s just crap.
THIEVES
by RCA ))) on 2018/04/26 19:01
Be warned: DO NOT SUBSCRIBE TO THEIR SERVICES!!! They scam you into buying a full year subscription instead of a monthly one which you originally think you signed up for. But then you get a receipt for a full year payment!!!!! They think it’s alright to trick you into a full year fee through their monthly services. I am very confused how this is at all acceptable! I didn’t use the subscription for more than 15 minutes, so I contacted their customer services to ask for a refund, yet they were vulgar, and unhelpful in all aspects. All they think about is money and they don’t care whether or not you are happy with what you get. From the bottom of my heart, DO NOT BUY INTO THIS APP! They will scam you and not help you. They will scrape any extra dollar and not care for their reputation. Is this what you want to buy into? I bet you don’t want that! So leave this app behind and move on to something better, because all you will find here are dollar craving, customer abusing and power thirsty thieves.
It’s slow
by warrrning on 2018/08/01 05:05
The software lags I have two phones and the video and photos that I have saved on one phone will not transfer over to the other phone that I have keeps saying is saved on. Both phones have keep safe on it however keep safe does not function the way it supposed to. I don’t know what they do every day but it is not business. This is a software that has a lot of potential however it lags when it comes to loading and transferring files to upload to the keep safe cloud. For file transfers. I believe that it’s very possible that the software that keep safe is using is very slow and I are their servers. Causing the lagging In the uploads. Also 5000 photos is very middle I was once introduced to them and offered 100,000. However they were unable to make it stick on my account. As I stated before the potential is there but the software they are using is very outdated
BEWARE!!!’
by dannjy on 2018/02/17 18:34
The app works okay but every time you open it they ask you to upgrade to their premium service. Usually, at the bottom of the screen, in very small print, you can click “no thanks”. Recently I opened the app and the small print was NOT there and I couldn’t get to my content and I could not get out of the screen. Some how I purchased the premium lifetime subscription by accident. I immediately contacted them and asked to cancel it and process a refund. They replied immediately and advised me no, they won’t process the refund. They advised there is a 3 step confirmation before a purchase is made. I did NOT receive 3 steps to confirm a $149 purchase. I contacted them again and heard back a few days later. It was the same response from the same person. Their replies are scripted responses sent to all customers and have not attempted to address my concern. If you use the basic app beware, they will trick you into purchasing their premium service.
Used to be great...until it wasn’t
by Robert.Casad on 2018/04/25 21:56
I’m a “premium” member, have been for a few years, and this app has totally gone down hill in the past year. This app used to be fantastic for photo and video storage, a great UI and super responsive. I could get my photos to sync across my devices and they even offered a Mac app. One day the Mac app disappeared from the App Store, and they stopped updating it. It became very buggy very fast. Then I upgraded to an iPhone X. Now, with iOS 11, the app is constantly locking up my phone, forcing a hard reset. On top of that, if I add photos and then delete the app and redownload it, even days after the photos are supposedly uploaded to the “private cloud” the photos are gone. Not synced to my iPad or other devices, just gone. I’ve contacted the support team about this and their only solution was to delete and reinstall, which obviously doesn’t work. Very disappointed in an app that used to be worth paying the yearly fee for.
Works great - When it works
by fixitready on 2019/05/10 20:53
I don’t usually write reviews. But when my files have not backed up to the cloud in more than 5 months (won’t share between platforms) there is something wrong. I can set my phone to lock never, leave the program open the entire night and it will still say 32 files uploading in the morning, or worse, the program will have crashed in the night and be back to my home screen. It also crashes a lot when trying to view a video, more often than not, and happens on two of my devices, so it’s not just a bad copy, it must be the program. You can’t blow up pics and zoom in like on apple photos, basic functionality like that is behind the times. I wrote to customer service, they wrote back, but when I asked if they would have access to the files in my account in order to help - no response. I bought the one time lifetime membership, so am now stuck.
KeepSafe
by Merlintoo on 2019/04/12 08:39
This app has been very easy for me to use so far, which is a good thing! I sometimes have difficulties with some of the apps I download, either because they turn out to be unnecessarily complicated, are designed for use by programmers who like it complicated and consider it a game to figure out, or are “buggy”. This app has been an unexpectedly easy to use, stable, and stress relieving feature for a “getting slightly older” person who prefers to think about ways to relieve his arthritis than how to use an app to help make his life a little easier. I am very happy to have discovered it, found it very helpful, and recommend anyone looking for an app for this purpose to give this a try!
Majorly helpful...but now..
by Seriously¿ on 2018/02/17 07:45
I’ve used this app for a long time now, and have been a premium member for what feels like a year. However most recently I’ve found I can no longer upload anything to any of my albums. I checked my space thinking I had finally used up all 5,000 spaces, but I’ve found I’m only just under half that, and have plenty of storage on my phone itself as well. When I press the plus, and select “import”, I can select pictures and videos I want saved in the vault, but when I press the button to activate the upload, nothing will happen. The photo album closes but nothing gets uploaded. I’m hoping it can be fixed with a simple update, I’m not wanting to have to find another app for this, I love this one.
September 17' Review
by ToBeKniceley321 on 2017/09/29 16:33
App free version lets you have a free month of 'Premium' version features at first. Afterwards, switches to 'Basic' unless you pay a fee. All files are also stored on a private cloud in Premium & you can also select & delete album cover photos. Basic let's you store photos on a camera roll & put in albums, but premium allows locking individual albums & condenses files. Adding a passcode to the app & editing the layout colors is included in both versions. Saving pictures to the app is too simple, requiring simply to select wants files while in your camera roll & click lower left to send/forward & choose the KeepSafe icon. This is the only app of its kind that I've used & have no other to compare it.
thunder and lightning. take what is yours.
by MetalGearOcelot on 2019/03/15 06:35
da best application for photos and hiding sensitive material from those you love most. they will come for your photos, and all of your files one day. it may be them, or it may be someone. but it will be one of the people you know or one of the people you will know in the future. do not let them get a toehold. strike while the iron is hot. pincer movements and pressure. tempo is the name of the game. you dictate the time and the tempo. attack. push. prod. check. move. displace displace displace. that’s right. deceive them all. conquer them. take what is yours, give nothing back. America #1 super. this is not even a joke post. i believe in america and myself, and now i believe in you too.
Expensive.. but worth it
by Adam Jernberg on 2019/02/24 17:08
So I started off with the calculator version of this app which was great! Kept all my passport, banking info, social security etc in this app to review but also feel safe in case someone were to somehow get into my phone. However, once that app was deleted from the App Store, this company charged me two yearly charges for the app and never refunded me or applied one of those payments to the following year. Outside of that, I gladly pay for the full access to get the most out of this app. Love the privacy and the storage. Today however after the update, I can’t seem to get passed the keypad. Totally frozen and then force quits. Fix please! Can’t upload or review my documents/files/ pictures.
Works some of the time
by wytworm on 2019/01/12 16:20
I have a workflow that has me sending 30-40 images from the keepsafe browser to the vault for later processing. My searches are random and i usually have many tabs open and want to be able to send images to the photo vault from any of them. What I have found is that the integration often fails while reporting success, and about 1/3 of the images are never saved. This has cost me much time and effort and some of my work is unrecoverable — i would have to scour history which i doubt KS keeps in order to reconcile images that I wanted to keep with images that PhotoVault allowed me to keep. Fatal flaw.
Used to be nice...but not anymore! Expensive!
by CesarGv21 on 2018/10/04 06:49
Overall I used to like the app. Been using it for almost 2 years. But it’s been NINE months that I can’t import anything! It crashes the moment y press import or it freezes and then closes. There’s been a dozen updates, but none of them fixes the problem, im fact, it’s gotten worse! So sad, moreover when I have Premium for 24 dollars a year for an app that just doesn’t do the trick. Even more, the function to recognize duplicate photos was removed some time ago, it was such a great feature, too bad it was removed. I have an iPhone 6S, it used to work fine, now, it’s more of a hazzle than a tool. Smh... I really hope that the bugs were fixed, but their only answer is “restart your iPhone” but it simply does not work! I’m not one to give away money like that, so, of course, I’m not renewing mu subscription!
Keepsafe...
by Rickissick209 on 2017/12/15 07:19
I love using your app and been using it for quite a few years now and became one of your pro members and enjoyed it but there’s been no new upgrades it’s been very plain nothing really new for what I spend a year I hope you make some better improvements with the way it looks and operates and saves nothing ever xtra to do in there except save and replay, my wife doesn’t even go on much and doesn’t really get into the commenting you have in there as well, very plain and boring not exciting all the time, I might move on soon if there’s nothing drawing my attention there. Thanks -loyal consumer
The app is handicapped unless you want to pay.
by Jo mama123 on 2018/02/15 19:24
The app is great looking, Fast, responsive and easy to use. However the problem arises more when you want to delete files from their cloud services (which automatically upload without asking ahead). Unfortunately the customer support contact section doesn’t properly work at the moment, it just constantly requests for you to update even though the latest updates already installed. So while I’d love to recommend and use this app myself, I plan on deleting it as soon as I figure out a way to delete my files from their cloud services. Keep in mind this review is based off of the free model. I’m sure you may have a better experience if your willing to pay the monthly, yearly, or lifetime plans.
It's so-so.
by Joe's Juke Box on 2018/03/31 02:47
Since I had the app and paid for the additional storage, I've lost pictures as well as video. The back up is extremely slow. When The app upgraded, it Wiped all of my pictures and videos from my cell phone. When I log back in and re-downloaded the pictures, several pictures and videos were no longer there. I love being able to upload pictures without opening the app but it's inconsistent. Because of Apple updates, the app does not work. Right now, I'm in the process of backing up the app on my Mac and it doesn't work.
Eh...
by [Insertuseralias] on 2018/02/23 13:42
This app has been fantastic for me since I started using it about a year ago... but the app doesn’t seem to always work properly after upgrading to an iPhone X. Without fail, the app freezes on me and makes my entire phone non-responsive (or extremely slow to respond). Once I shut down the app, the rest of my phone returns to normal speed/functionality. Not sure what the bug is, but I really hope it gets identified and fixed so I can access my content again. Still giving it a 5 star since I don’t expect this issue to be a permanent thing.
Do NOT Use This App!!
by K1ng tee on 2018/11/02 04:21
I would give this app negative zero starts if I could!!! I’ve owned an iPhone since iPhone original and this is my first time writing a review ever!! That’s how much keepsafe has angered me!! People need to know that this software is crap!! I’ve had their service since 2013 and it deleted my photos little by little throughout the years. I finally see 0 photos, there’s just boxes where the photos once were. Customer service is a joke. They told me I lost my photos because I wasn’t updating the app. Which is pure BS. I always updated. There’s another photo lock app that I’ve had even longer and ALL my photos are there. Customer service pretty much just told me, too bad. I have proof of it as well. I lost 200 photos DO NOT trust this app. Look elsewhere or you’ll lose your photos.
Love the App. But Apple is limiting them! (Mad face)
by TJ BabyDaddy on 2018/08/16 14:18
I have been using this app for years! Absolutely love it and the new features that keep coming out. I am a paid member. And it is well worth your money! However I just updated and Apple’s “New Laws” state that in section 1.1.6 that there can be no “false information” and therefore we have lost the secret Door function. Shame apple. It’s a feature I pay for and I want it back!! Change section 1.1.6 of your guidelines!! Or find a loophole KeepSafe! Either way, 10 stars if I could. Keep up the great work KeepSafe!! You are one app I love to throw my money at!
Not what I thought it would be
by Bellalior on 2018/10/07 03:09
This app only locked out my pictures and photos on that app not on my actual camera app. It kind of disappointed me because I don’t like when people can see my camera roll. Not because I have anything inappropriate but because I just don’t like it. Anyways I got it because I thought it was going to lock out the actual camera app and lock my camera roll but only I could get into it. But no, it’s just a separate app that locked them out. So what is the point of the camera app if you just have this app. Anyway I loved that they made one just in case but I thought it would connect to my camera app. Good job though.
Easy to use
by Embesu on 2018/01/21 17:18
Very easy to move pictures in an out of its albums. The minute you click away the app closes. I like that I can put pictures of my prescription medication bottles, passports and other personal documents in there as a backup and for reference. Also I put pictures of my young children that I don't want apps that access my photos to have access to. It's very hard to have privacy with iPhones and other devices in this age. Everything is very public. This app seems to do pretty good job of keeping some things personal.
Carry copies of everything that's valuable
by vectorbabe on 2018/09/22 12:58
Keepsafe is for much more than keeping personal photos photos away from prying eyes. (Remember the office Christmas party?) I've took pictures of all my insurance cards so I don't have to carry the originals. Then when a doctor's office asks for the card number I just take out my phone and open the app. Same with credit cards, drivers license, passport, and serial numbers of computers and electronics. Of course the double password security helps me feel comfortable about saving this info on the IPhone. I can even store documents such as PDF files. And while the free version is great, there are incredible features on the premium plan. For instance, let's say you're suspicious that your roommate might be trying to get your credit info. With the premium plan Everytime someone enters the wrong PIN Keepsafe records when it happens as well as taking a stealth picture Brilliant!
Loved this app, but so many issues
by KyleKnott on 2019/01/28 00:38
This app is great, and I love the design, but I’ve run into so many issues with this app since iOS 12. Pictures won’t open full screen, app crashes on launch, entire phone lags up and freezes sometimes after using app requiring a restart.(XS Max) I’ve contacted support and they said to delete and reinstall, which I did, to no fix. I’d love for these issues to be fixed so I can use the app but it’s to the point where it’s almost unusable. Also would be nice if they added a progress bar for uploading pics! I’ve been a premium subscriber for going on 3 years now and considering finding a new app if these issues don’t get resolved
3 or so year subscriber now cancelling
by godhatesfigs69 on 2018/03/23 08:43
Emailed their customer service team requesting info on accessing KeepSafe files from an iOS backup on my external HD. Mind you, these files are what’s left after I updated the app a year ago and somehow managed to wipe out my entire library. Initial CS rep was no help, telling me only to update the app and contact them once again after I did so. After I requested to speak with someone else, I was again told to update the app in order to get any help. Here’s hoping someone more helpful @ KeepSafe is reading this and reaches out. I am thoroughly disappointed in their CSR team and the company as a whole. Canceling my subscription
Great app! One question!
by ÍSHÃDOW <ÂERØ> on 2017/11/05 02:57
I love this app! It saves your photos into a private cloud, and gives you complementary premium! Premium allows you to save 5,000 photos to your Keepsafe! The fake passcode is awesome too. But I have one question, what happens to your private photos when you don't pay for your premium? I deleted all my private photos from my regular camera roll so I can't get them back unless I export them from Keepsafe. If I lose my premium, will all my photos erase? Because they're also special photos.
Stole My Photos/Videos
by inkymomma on 2019/03/17 07:48
I’ve been using KeepSafe to store photos and videos that i don’t want in my gallery for all to see BUT what I didn’t know is that when your “free trial” runs out, they block you from your content unless you pay to upgrade or choose to downgrade. No problem, until you realize the downgrade takes about a million years and doesn’t run in the background. So I’m basically here with ALL my content locked up in keepsafe without access to it because I either have to pay $24 for a year (or $10 for a month??? Jesus Christ) or be doomed to holding my phone unlocked and unusable until they decide I’ve waited enough millennia to have MY photos given back to me. Not impressed and feeling pretty violated.
Import troubles
by lw572 on 2018/05/24 13:22
App is great for storage but could use improvement. I’ve had this app for a while now and recently there have been some issues. I have an iPhone and whenever I try and import photos either an add will immediately pop up causing the import to stop or the photos simply will not import after selecting them from my gallery. Trying to import photos has become a hassle. In order for the photo or video to import I must attempt to import it several times. This needs to be fixed. Other than that the app is good for storage. This issue must be fixed in order for the app to be effective.
App doesn't work
by ACL@ACL on 2018/09/22 12:14
My photos are missing from inside the app that I didn't delete them. The buttons on the app don't work. I keep putting in trouble tickets and sending emails and don't get any responses. I got a response twice saying please type your response above this line or put in a ticket through the app. I can't even put in a ticket through the application. I send emails to the support and still get no responses. The application takes my money for an app that doesn't work and I have premium. I called Apple to try to fix it but they said it's a third party app and I must go through them. I should have saved the money and tried another application because what I'm issuing for doesn't work and has lost all my photos.
It's great except..
by @RikRipper on 2018/04/13 16:46
This app has been crashing my entire phone since about November 2017. It happens when I upload photos. It seems like a bug that hogs all the RAM in the phone and stops any and all operations until I force reset the phone. It also doesn't sync my photos across my devices. The storage management is inaccurate and has no actual function to help you control what's saved on the server and what isn't. It will say everything is backed up but the items don't appear on the other devices. This app used to work like a charm, but things have been going downhill over the past year.
Saved pics
by Timmy township on 2018/10/04 22:59
I absolutely love this App. But I’m thinking about changing to something else because of the fact that I have to pay for the second line of protection. I like when I go into the app it shows a lock but no pick. Then you have to put in a another password to get into the pic. Then when you export a photo from the camera roll it ask you if you want to delete it from the camera roll. That’s what makes this app awesome. But in order for you to have it you have to pay for it. So I’m currently looking for other apps similar I’m sure there’s more out. I will keep this for now
App keeps crashing lately
by 😜😜😜😜😜😝😘😚😘😒😝😔😒😔 on 2018/01/15 00:36
I’ve been using this app for about 3-4 years now and it’s been nothing but great. I like that it allows you to keep photos you may not want everyone to see locked by a pin. It’s been great as I said but lately it has been crashing. Every time I open the app and try to type in my pin I get about 2 numbers in and it just crashes. This problem has just started after it was updated and I hope that it gets fixed because I would hate to lose all of my pictures.
No problems until recently.
by Dont write reviews often. on 2018/08/01 14:40
This app is great. Simple and easy to use. Only issue I have now is not being able to log in to my account. I click on forgot password and a message appears stating something like to keep the account safe, they will send the password reset in 15 mins to my email. I’ve tried this several time and still have no luck. Today I tried and have been waiting for the email for over an hour. I haven’t been able to use this app for a few weeks now.
Bad
by ricardo10th on 2019/02/23 14:18
I have more than a month since an update did not allow me to have access to the files I have protected. I have written several times to the technical service and the only answer that I have is "wait for the next update". It seems to me a disrespect that several weeks have passed and I still do not have access, I hope to solve this problem I have and I owe a compensation for the time that I have been able to access the application.
Best photo storage app
by TheRainbowTurtle🐢🌈🦄 on 2018/08/21 15:03
I have a lot of photos on my camera roll of text convos with me and my boyfriend plus a few photos with him and I didn’t like the fact that someone could see them. So when I discovered KeepSafe, it was a lifesaver and I love KeepSafe’s security system because you can add an extra password to your personal photo albums plus a fingerprint and a passcode just like you would on your iPhone. I would not make any changes to it at all.
What happened to this app
by justshell81 on 2018/07/24 00:26
Loved this app for the longest time, even upgraded to the premium. That was until about a week ago. For some reason it will not transfer from my phone to the app. It has been a week and it still shows 13 files loading. I have emailed customer support and even sent them screen shots but the best I get is to clear the app so it is not running in the background, then open the app and wait 30 sec before entering in the pin. Guess what, your right nothing. A week since I sent my first email and still do not have the issue fixed or even attempting to be fixed.
USED to be good
by Samuraisarra on 2018/04/24 12:13
Will glitch and kick me off the app often over and over. Use to have a feature where they would delete a photo if you uploaded it twice so it would save space (cause why do u need the same photo saved 1,2,3 or 4 times) and they removed the feature and will not bring it back. Also sometimes it will upload all of my photos then won’t delete them from my phones camera roll, then I don’t know which photos are uploaded and then I’m uploading some photos twice and then there’s no feature to delete the double uploaded photos!!!!!!! I really don’t like this app anymore
Poor customer service for broken app
by A panda beat on 2019/01/30 03:04
I’ve been using KeepSafe for a while and it worked fine, good organization and uploading, with them serving ads to keep the app free. A few months ago the app always opened forcing me to send a verification email I’ve already done (and reclicking the verify link takes you to an error). Annoying, but not a showstopper. Now the app will not upload a single video or photo to any place within the app. It shows them importing and plays the ad I have to watch but nothing occurs. Sent two separate support tickets asking for help over the last two weeks. Haven’t heard anything back (not even an automated system response)
They don’t refund // bad service
by Jarold Eastman on 2018/03/31 11:18
I accidentally subscribed to the one year premium account because I have an IPhone with Touch ID and I accidentally clicked one of their ads (also you get ads like crazy you can’t avoid them if you don’t pay) and after I clicked the one year premium (which said it was $1.99 and they charge me $24 at once not monthly like they said) I didn’t want the premium so I double clicked the home button to close the app but I had the option to pay with Touch ID and it charge me $24 not $1.99 and they say hey can’t refund any money, and now I’m stuck with this premium plan for a whole year and I’m not even gonna use it
Good place to store stuff but it’s slowing down
by Punchy123 on 2018/04/11 13:44
At first, uploading images was super fast. I like the option to delete the photos from your phone after they have been uploaded. But now it’s taking a much much longer time to upload the field and even longer to delete. I’m not sure if this is because of the number of existing files? I would be more than happy to pay for the yearly subscription, but this slowdown is going to be a game changer.
Using the app for years
by Dezido on 2018/03/13 03:38
I have been using Keepsafe for many years now. I can’t even count how long! I use the free version and it is just enough for me. I’m sure the subscriptions are awesome too. I use the app to hide my weight loss photos because to me, that’s embarrassing. I also hide my medical photos, because that’s also no ones business. Thank you Keepsafe for securing my private photos and sorry I didn’t do a review earlier.
What's happening with the backup?!?!
by LilianRF on 2018/04/04 11:07
I have the app for a really long time and I love it... BUT I started to notice that cloud icon on my files and when I went to see what was happening the app is doing the backup on the cloud on its own, the backup toggle is off, the delete button keeps flashing and I can't click on it, that's private things your app it's uploading without my consent and I'm unable to delete for some weird reason. I don't even have a premium subscription. I hope this issue is fixed soon because the app was supposed to be safe and not do weird things like that.
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App name
secret photo vault - Keepsafe
Description
Download Keepsafe to join the millions of people who have entrusted over a billion pictures to Keepsafe: the most popular photo locker and album vault app. Keepsafe secures personal photos and videos by locking them down with PIN protection, fingerprint touch ID, and military-grade encryption. It’s the best place for storing your personal pictures and videos. With Keepsafe, you can protect your privacy, secure your photos, and save phone space. Use Keepsafe for: - Preserving special memories - Storing family photos - Protecting copies of your driver’s license, ID cards, and credit cards - Organizing important documents What makes Keepsafe different? • Award-winning photo locker, with over 70 million users • Beautiful design and UX. Easy to upload, view & organize photos • Smooth scrolling for photo viewing on all devices Basic Features: - Phone and tablet support - Simple interface - Easy-to-use PIN pad access - Photo backup - Custom albums - Full-screen and slideshow viewing for photos and videos - Integrated camera for taking photos directly in Keepsafe - Safe Send for sharing pictures for a limited time from Keepsafe - Syncs images and videos in Keepsafe to all of your Keepsafe installations on any platform - Shared Albums if you want to share private items with someone else Keepsafe Premium’s Exclusive Features: Manage Your Photos • Album Lock: Assign individual PIN codes to access particular albums • Private Cloud: Stores up to 5,000 items in Keepsafe • Space Saver: Compresses photos and saves originals to the Cloud • Trash Recovery: Retrieves photos you’ve mistakenly deleted Personalize Keepsafe • Ad-Free: Keeps your photo-viewing experience distraction-free • Custom Album Covers: Sets album thumbnails to a specific image ======================== Help & Support Problems or questions? Visit Keepsafe’s support site at https://support.getkeepsafe.com/hc/en-us Send a ticket from inside Keepsafe (best for troubleshooting) Contact us at support@getkeepsafe.com ======================== Keepsafe Premium Subscription - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the period - Length of subscriptions: one month & one year - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Price of subscriptions: one month - $9.99 dollars & one year - $23.99 dollars - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription. ======================== Links Terms of Service: https://www.getkeepsafe.com/policies/#terms Privacy: https://www.getkeepsafe.com/policies/#privacy Keepsafe Basic is ad supported: http://bit.ly/1M3HmAc
Mogharei
by hani789 on 2019/05/19 08:52
Thanks
برنامج ممتاز ما فيه ميزات
by apo hassan on 2019/05/19 05:26
برنامج ممتاز ما فيه ميزات
Great app
by sweper306 on 2019/05/18 23:36
Great app. Does just what it says.
Good App
by Fbharvey on 2019/05/18 21:29
You can delete the app and download it again. With your email all your photos and videos come right back.
Secure
by Mauricio Arce on 2019/05/18 16:20
Very good
Best thing ever
by 806trae on 2019/05/18 02:50
Love this
My experience
by Unground on 2019/05/18 00:34
This is a lousy photo saving app.
KeepSafe
by Mahal6969 on 2019/05/17 15:22
Awesome
Si not download this app
by Nela22 on 2019/05/17 13:50
This app charge you later.
Angela
by ANGIE*💙 on 2019/05/17 13:35
Awesome App
Must Have
by killrog1980 on 2019/05/17 05:02
If your kids use your phone, you need this.
😍
by Denissa🤫 on 2019/05/17 04:49
So intelligent. The way this app was wired I love it so much.
Awesome
by Luis F Negron on 2019/05/16 00:38
Awesome app, BEST IV’E SEEN. HAND DOWN
عجيييييييييب
by Om3losh on 2019/05/15 19:58
👍
Bugs
by soccerguy3000 on 2019/05/15 18:53
Hello I keep trying to get a verification code but there’s not one going to my email. Have really important photos and videos in the app and I can’t get back into it. Please help me
Love this App
by Denise Tindell on 2019/05/15 16:53
Keeps going down and can’t access pics
Good, but not perfect.
by Anonymous Kot on 2019/05/15 15:42
Good but not perfect. Couldn’t upload videos once and lost them.
Best app
by jkplmg on 2019/05/15 05:13
I like this app you can hide many photos
Great but...
by Erod101 on 2019/05/14 22:58
I love every aspect about it except for one part. And that is that premium is a little pricey for me. Because I am on a budget, but if you don’t have a budget this is a great option. Overall pleased with my experience
False Advertising
by Drakeisafag on 2019/05/14 13:34
The app had said that to start the yearly subscription, the initial payment was $1.99 but charged me $23.99. I sent an email to the app support and asked for a refund and haven’t gotten a response.
Great app
by firstresnik on 2019/05/14 11:42
Simple and easy to use
Decent...but aggravating
by Megsb927 on 2019/05/14 02:23
A good app for storage however...when I signed up for the premium $23.99 a year payment I was under the impression it would be a monthly payment as advertised on the app, but they took all the money at once. ($23.99 is a lot of money when you’re broke) Also when you go into your files and try to watch a video it gives you a loading ring that says “fetching full resolution” and it takes forever just to open one of your video files.
YOU WILL LOSE YOUR VALUABLE FILES
by namehurricane on 2019/05/13 21:18
YOU WILL LOSE YOUR INFORMATION! DANGER!! DANGER!! DANGER!! DANGER!! If you value your information do not do not use this app!! It is a sickening feeling to have years of valuable documents and photographs gone and no one cares enough to return a simple phone call. I backed up and restored my iPhone like I have done many times before but this time only half of my information was restored. They must’ve changed how they manage their data and I am now paying the price... I have been emailing tech-support and get some general try this and “should“ work... I have begged and bagged for a phone call to talk about this in detail and nobody will call me. DO NOT USE THIS APP!!
Terrible
by Mariah Carey is #1 on 2019/05/13 02:10
Files won’t import its been days and still nothing.
Meh...
by MightNotBeWorthIt on 2019/05/13 01:59
My partner and I have both uploaded photos and they never actually show up for the other purpose.
Like it!
by Becca79 on 2019/05/12 17:57
Great “break in” video feature that I didn’t expect! Saw a video of me trying to break in... with an incorrect code attempt, Made me laugh but taught me it was there! Syncing doesn’t work however.
Mlj 56
by mlj 56 on 2019/05/12 09:18
This app is amazing as it keeps my files secured
Premium won’t open
by fred4296 on 2019/05/12 03:42
Signed up for premium but could not get onto album. Kept going back to page that I was not signed up.
where are my pictures?!
by max8611 on 2019/05/11 19:00
the app was working perfectly fine before and now for some reason almost all my pictures were lost. they are not in my photos album anymore and i have no idea where they are. i am really upset with that.
CK
by Honest bb on 2019/05/11 16:08
Great app
At first it was a great app now it’s just crashing for me and I can’t see my videos
by Carlosssssssc on 2019/05/11 14:48
This was a great app when I first got it video was working and loading and it was never crashing now I don’t know what’s going on it just crashes a lot and video don’t load
Perfect
by Gen1K10 on 2019/05/11 14:13
Ideal app for keeping private things, PRIVATE!
It’s actually amazing
by TTV But Im Bad on 2019/05/11 06:01
Literally so good you don’t understand
Works great - When it works
by fixitready on 2019/05/10 20:53
I don’t usually write reviews. But when my files have not backed up to the cloud in more than 5 months (won’t share between platforms) there is something wrong. I can set my phone to lock never, leave the program open the entire night and it will still say 32 files uploading in the morning, or worse, the program will have crashed in the night and be back to my home screen. It also crashes a lot when trying to view a video, more often than not, and happens on two of my devices, so it’s not just a bad copy, it must be the program. You can’t blow up pics and zoom in like on apple photos, basic functionality like that is behind the times. I wrote to customer service, they wrote back, but when I asked if they would have access to the files in my account in order to help - no response. I bought the one time lifetime membership, so am now stuck.
Can’t see my photos
by Dannygurl36 on 2019/05/10 20:32
I can’t see my photos
Review for recent update
by olinkgo on 2019/05/10 15:45
When editing photos, there is now only 12 different effects you can chose from. So when you try to add effects in the Supplies tab, the app locks up and doesn’t work.
Review
by 1017Lucas on 2019/05/10 10:37
One of the best app I have use.
The best
by big booty pr 🇵🇷😘 on 2019/05/10 04:42
Amazing app
No he podido actualizar a la version premiun
by sebas827 on 2019/05/10 04:06
Es muy util pero cuando intento obtener la versión premiun me dice que las compras de la aplicación están restringidas y no me explican como puedo desbloquear esto y comprar la app premium. He escrito a soporte pero su respuesta es muy basica.
Terrible
by Gsp241 on 2019/05/09 20:59
It deleted all my pictures and they have way too many ads
Safe
by papitowalter on 2019/05/09 16:36
Great. I like this app. Is the better. Good Job.
Kinda terrible
by Shay-Way on 2019/05/09 05:05
It’s been a month and my pictures haven’t downloaded. I have four bars of WiFi and good internet. Waste of my time😘
I love the app
by Chefjayv on 2019/05/08 23:08
I love this app but this is the second time that all my pictures disappeared. I checked my phone and it still says the app is holding all my pictures and videos because I looking at my storage space on my phone, but I can not view them because all my albums appear empty? I am not sure why this happens. Please any help on how to get them back.
Backed up
by Razorbk on 2019/05/08 20:24
Love the fact it actually backs up my pix
Love it
by NiqNiqBaby on 2019/05/08 19:09
I love the privacy I have to keep all my secret pictures it’s fabulous
Disappointing
by Ninivgjhnjb on 2019/05/08 17:29
I have used keep safe for just over three years and it wasn’t until recently that it disappointed. Many photos and videos of mine have disappeared and I don’t know how to address it. These items were very important to me and it is upsetting that I no longer have them. It worked so well for a while, saved space, stored private pictures, and backed up all my files (or so I thought.) I’m not sure how to go about trying to recover these things because customer service on their website isn’t very good. Very disappointed and upset.
App is not working properly
by jomag4 on 2019/05/08 13:58
I subscribe thinking that this app will work. It is not or very slow downloading and also doubles the size of downloaded videos occupying memory and taking up memory on the phone. I want my money back, not sure if they will refund me.
Mike jackson
by gfrght on 2019/05/08 10:36
Not happy can’t get in my other account
Crashing over and over
by k.j.a.y. on 2019/05/08 07:56
The app has not been opening or functioning properly. When it loads it then crashes and reloads. If I get a chance to use my fingerprint ID it gets to my photos then crashes again. It crashes over and over again until it just shuts down.
Es un excelente programa
by lomaredonda on 2019/05/08 04:33
Gracias por permitirme utilizar este programa es muy bueno
Great App!!!
by ScottsAudible on 2019/05/07 15:03
My wife and I have been using this app for years. I have never had issues or lost any pics. My favorite feature is the pic clean up. Say... my wife sends me a really beautiful picture and I don’t want it sitting in my photos or messages, after importing the picture it asks if I want to delete the original. Yes please! I feel confident that all my pics are safe. Thanks Keepsafe!
It’s slow
by hot reds on 2019/05/06 14:44
It’s taking long to update my pics
Best
by Frasskidduxx on 2019/05/06 06:32
App for hidings pics
Es genial!!
by tamy0216 on 2019/05/06 04:50
Me encanta esta aplicación tus fotos siempre están a salvo e incluso si se pierde tu cel puedes recuperar tus fotos descargando la aplicación de otro aparato claro con tu mismo gmail. Y por su puesto tus fotos más privadas nadie las puede ver más que tu!
Peace of Mind
by brownie24540 on 2019/05/06 04:21
This program is just that, piece of mind. I am very surprised that Apple doesn’t have a password protected folder in the photo album that just uses phone memory and not in the cloud. But, since it doesn’t, I rely on these good folks to fill the void! Thank You
Please fix this app
by Sharknado 25 on 2019/05/06 03:17
Ever since the update you guys had I haven’t been able to access it because it keeps crashing
Excelente muy Excelente
by pulga.dj on 2019/05/06 00:06
Bueno excelente
Problem
by datana7 on 2019/05/05 21:12
I lost my photos i never delete that i dont know why i can fine?
Problem about my videos
by ohood qanzal on 2019/05/05 20:18
Because i cant open the videos It giving me feel like I lost it
Excelente
by JoseSoto1971 on 2019/05/05 18:15
Excelente
KeepSafe
by bertobronx on 2019/05/05 16:36
It’s amazing
KeepSafe
by Enysunny81 on 2019/05/05 13:21
Best App ever. Amzing
thanks
by ali shahriar on 2019/05/04 22:09
thank you for keeping my files safe and secure.
premium
by Dubstep Boomer Vibro on 2019/05/04 17:09
give premium to everyone
Best app!!!
by nlong147 on 2019/05/04 12:44
My wife and I love this app!!!!
Unusable due to crashes
by Darksprite629 on 2019/05/04 12:01
Ever since I bought the premium version and it tried to save all my videos and pictures to the cloud, it takes forever to load them when I press on them and most videos just crash. Idk what’s the cause of me being unable to use the app but it makes me not even want to use premium it’s a waste of money
App repeatedly caused my phone to restart...
by zerocoolzerocool on 2019/05/04 03:41
Not sure what was the cause, but after just creating my account the phone would randomly restart while navigating the different features of the app. Other than phone restarts, the app seems great.
Pics don’t come up, I just get a spinning wheel
by p50-atc on 2019/05/04 03:10
What is wrong with your app I try to look at my saved pics and all I get is a spinning wheel. Tried to restart my phone thinking that was in issue— not!! Your app doesn’t work very well right now.
Crashes my whole phone
by nat524524 on 2019/05/04 02:15
I like this app as it is useful, but anytime I watch one of my videos, it causes my whole phone to go black and restart, this shouldn’t happen, especially as I have the iPhone XR, also I have their “premium version” as well.
Used to work
by Itachi-777 on 2019/05/03 22:55
I’ve had the app for about 2 months, the first month it worked fine but ever since it updated I can’t even access the app because every time I click on it the app crashes 10 seconds later(literally).
Mad as hell
by naughry2019 on 2019/05/03 11:34
It doesn’t worn you premium is due just locks you out and can’t see pictures. Lost for good.
Excellent!!!
by Shagwillie on 2019/05/03 00:33
A wonderful app!!
KeepSafe
by rita(50) on 2019/05/02 19:45
I got the app 2 weeks ago is great for storing your photos and videos l downloaded 400 photos ,and it crash l had been trying to open it Is going to be 24 hour and l can’t ☹️ manage to do so HELP PLEACE
Lost all my photos 😞
by marryanieee on 2019/05/02 14:07
My phone needed to be restored so I restored only when I opened this app I found about 600 of my photos all deleted like gone!! All my memories just gone cried my eyes out this s feature didn’t exist before and it’s horrible I used to be able to log in and out delete the app and still had my photos how will I ever get my pictures back and photos are very important to me I’m just so sad 😞
Great
by zekie3 on 2019/05/02 11:40
Great
Need some fixing
by mariawin3 on 2019/05/02 07:05
So far it's ok but it's not importing photos from Snapchat well. The only way to download properly is to download the pic from SC to my camera roll and the upload it to the photo vault. It should just cut out the middle man and download straight from Snapchat to the photovault. Also kind of wish there was a more affordable option for a one time payment for iCloud storage and other features
Problems
by Hooks&Spurs on 2019/05/02 00:32
I love this app until now for some reason every time I open it type in my password there’s nothing there it stays on for a few seconds and just shuts off and goes back to my screen on my regular phone any help on this would be great
Best
by Abril banuelas on 2019/05/01 22:19
Eeeek it’s the best appppppppppppp
Updates ruin it
by venmo is bad on 2019/05/01 18:44
Updates to app have caused the import of files to not happen. Sadly this used to be awesome now it’s junk. They also raised the price
Excelente
by Osvear45 on 2019/05/01 16:35
Excelente y adecuada para asegurar la privacidad de las fotos y documentos.
Lost deleted files
by Ralfiois on 2019/05/01 14:53
Lost my previous deleted files
Subscription
by dmati on 2019/05/01 09:18
This app charged me for a subscription of 23.99 that I didn’t want I want the money refunded never using this app again
Keeps CRASHING . Losing everything in cloud!
by ridiculous crashing on 2019/04/30 22:03
It did it AGAIN! Opened up to check on how my cloud upload was coming along and it gave me this screen welcome screen as if I was first using app. Then I click continue because it won’t let me click on anything else and BOOM my stuff that was backed up is not - I’m back to only 200 photos / vids in my cloud and I was AGAIN at 987 last time I checked back up progress. This is the THIRD time this has happened to me in three weeks. Ridiculous!! Yes, I have the latest app.
Fantastic
by Cajun3d on 2019/04/30 21:00
Fantastic app
Best app
by Luv🤸🏽‍♀️ on 2019/04/30 19:56
Life made so easy, I no longer worry about losing important pictures and videos
Why would anyone pay for this?
by Linzo2review on 2019/04/30 18:59
If you are only saving photos, then this program works fine but trying to put video in their cloud is like their server is on 64kb dial up. Using iPhone 7 with IOS updated and iPad 4 updated and KeepSafe updated. Tried for 10 days to upload 32 minute, 6.2 gig video. Finally started over, edited video to 1 nine minute and 1 twenty two minute. Getting the nine minute to post to the site wasn't great, but usually loaded in less than 10 minutes. The problem happens when it try's to sync to the cloud. If the syncing bar at the bottom of the page goes away (not sure why that happens) then it locks up and you have to start over. Sometimes clicking on the cloud icon in the upper right hand corner of the album page so you can see how much has uploaded, makes the syncing bar go away, but not always. Also the app just closes on its own, for no reason, which sometimes makes you start over unless you see it happen and immediately sign in again. Maybe half the time it picks up where you were. Once it locks up, and the syncing bar goes away, it never starts up again, no matter how many times you sign in again. Start over procedure; delete synced video, delete again in trash can, close app, double click phone, up swipe app to completely close, restart phone, open app, upload video, watch for cloud syncing. Sometimes it locks up at a few Kb, once it lock at 2.57 gig of a 3.2 gig file after 28 hours. Who wants to be without their phone for 28 hours and then still not have the video in the cloud? Finally got 9 minute video in the cloud after trying for five days. That successful syncing to cloud took 6 hours without locking up. Now trying 22 minute video to no avail for two days. Now, after letting it try to load to the cloud for 24 hours, I am COMPLETELY starting over again for the third time. It can't be that their server is busy at certain times of day because I've let it try to load for over a day. It is not a problem with my WiFi, as half the time I was on at a vacation condo. Not a problem with the phone because it has the same problem with the iPad. If your programmers can't fix this maybe you need to hire another programmer. I would gladly pay for the app if it worked, but cloud loading is the most important part of the app. At the very least, there should be a way to click SAVE, when partially uploaded so that you don't have to completely start over. Or how about a Re-sync to cloud button. Don't waste your money until this is fixed. 4/30/2019
Top secreto
by callaoo on 2019/04/30 16:26
Boom!!
Want to like
by OakB on 2019/04/30 16:10
I really want to like this app. When it’s working, it’s great. But lately it’s been kicking me out of KeepSafe and over to the Google landing page in Safari; I return to KeepSafe, and it immediately kicks me to Safari again. And again. And again. And again. It doesn’t stop, and it makes KeepSafe completely unusable. I’m in the Premium trial period still, and I was going to pay for an annual subscription, but then this problem began happening. I’m not going to pay for the privilege of being frustrated and annoyed by an app.
Crashed
by Bdospangalxhsj on 2019/04/30 09:46
I opened my app up today and a bunch of my stuff went missing that was there 10 hours ago. I have premium and everything was synced and backed up. What happened? There was just an update yesterday too. Upset. This app has had a lot of crashes and mess ups lately.
Lost videos & pictures never got them back
by omarabdulsattar. on 2019/04/29 16:20
Every couple months I delete the app and everything on my phone because I usually get a new one the last recent 3 iPhone I had 7,8,x when I downloaded the keepsafe app again I was only able to get some of my pictures and videos I made a report to the keepsafe team and got about 120 videos and pictures back I really want the reset of my stuff there is about over 500 videos and picture in total please let me know how you can help me get them back .
😻
by thatbarby on 2019/04/29 04:08
Love this app.
Great application, but needs a tad more
by yung40oz84 on 2019/04/29 01:30
I have been using KeepSafe for 2 years actually and I’ve used it on Android and now IOS for awhile. Missing 1 star because it’s missing one pertinent feature. The ability to change the icon to something inconspicuous so that it is actually hidden and nobody even knows I have a vault. Other than that specific feature it works as intended, uploads, syncs, and is easily navigated. I’ve never had issues uploading, syncing, re-downloading or anything else with the application. Keep it up!
Keep Safe.
by K144252)262 on 2019/04/28 18:50
So all and all the app is pretty great. But lately I’ve been having some problems for the past week or two where the App will crash and not let me access my pictures. The pin code works fine. But the app will freeze and turn off whenever I try to view a picture. PLEASE FIX THIS ISSUE. I DO NOT HAVE A LOT OF STORAGE ON MY PHONE TO SAVE PICTURES, THAT IS WHY I DECIDED TO DOWNLOAD THIS APP. If I can’t re save my pictures from this App. I will lose them. Will I still lose them if I try to delete the App and RE INSTALL it?. SOMEONE PLEASE REPLY SOON, THANKS
Uploads entirely wrong photos
by FixYourAppIn2019 on 2019/04/28 15:38
So I love the concept. But I'll go through and pic photos to move to the app. Then I'll select import. I'll then see photos going in I didn't even select. I just finished doing an import a few minutes ago. It added like 76 more photos that I didn't even choose. It's like the app grabs photos as you're scrolling. So when the import is done I have to go through and delete out of the app the photos that got imported incorrectly. Annoying!! I'm on an iPhone XS Max!!!
The Keep Safe app
by D-IMAC Home/Office on 2019/04/28 06:12
This is just what I was looking for a app to keep all my photos and videos safe and private.
John
by Edits pix on 2019/04/28 01:48
I have premium till dec 10 2019. But it’s sayin my subscribtion expired and now I can’t get to my folders cause it won’t let me
Highly discouraged
by kurtroland on 2019/04/27 17:27
This is written in the update info above “working tirelessly to improve the reliability and stability of photos”. If you are looking for a way to secure sensitive or sentimental photos please look elsewhere. I pay for the premium features and 75% (300+) of my PHOTOS HAVE DISAPPEARED. Isn’t this the whole point of the app? It’s like 75% of my money just disappearing from my bank account, how is this OK? I have tried to contact the company six different ways with no response. I am very sad for what I lost and hope others learn from my experience. UPDATE: Company has finally made contact but no progress at this point.
This Is The App You Need
by JiminUtah on 2019/04/26 22:07
Perfect for privacy & security.
Bait and switch
by never again 495728 on 2019/04/26 19:38
Downloaded this app, unaware that it was the premium version. The free trial expired, now I’m stuck downgrading and the files take forever download. Once I recover them, deleting this app.
Fantastic but... not
by RoA(one and only) on 2017/12/14 13:57
This app is great for storage! You have the option to choose a custom color scheme for the display theme and choose between grid or mosaic display for media files in your albums. The app is compatible with photos, gif files, and videos. And the options to save photos/videos to your phone, move a file to a different album inside the app, and select an image as the album cover(s) are all wonderful features. And the option is given to delete files from your phone’s photo library once imported to help clean things up. The downfall, though, happens when uploading a video. Videos take a century and half to import. Understandably, they are larger files (especially when considering length of time) but it should take eight hours or longer to load. Importing videos seem to freeze the app. While you can still navigate in it, you cannot import anything for hours and hours when importing a video (even if it is ~20 sec) because the... well, I actually know WHAT it is but it’s inconvenient. All I can say is that the app is great. Except for this one critical piece that it claims to support. A couple other things: 1) It would be nice to be able to crest an album within an album. 2) It’s a bummer that the timer lock screen is no longer available. And even when it was, there wasn’t a slick way to discreetly add the feature to use Touch ID when using that lock.
Nice app but not great
by julianleighton on 2018/01/18 04:35
The app is great it lets you save a bunch of stuff, has a bunch of features like taking a picture of break in attempts, fake pin, fake albums, lets you personalize it as you wish, pretty sure it has a big storage. The only huge problem I have with it and that’s making me unsubscribe my premium subscription is that it takes extremely long to import big files like videos. And when I say extremely long i don’t mean an hour or 4. I mean days and weeks. I could try to import videos and they would never import. After weeks of trying. The app backs up automatically which is great but what’s the point of it if big files for some reason never get backed up. I’ve had this large videos in the app for months and they never finish being backed up. I’m not sure what the problem is but it’s really annoying. I purposely bought the premium subscription to be able to have a lot of storage and not have problems like this. But for sure it was a waste of money since it’s such a problem to import stuff and get them backed up. Other than that like I said the app has some great features just for sure don’t download it if you’re looking to save large videos
Excellent free app, high res storage
by Todd's Mac on 2018/01/19 01:40
Of course there are ads but they are not bad. Actually I don’t know who the average subscriber age or interest but I do know game apps are not for me. Speaking toward a few of the ads. Actually If I were in advertising I’d go for background checks, tracking devices, adult oriented play items etc. I’ve hit my limit on storage & I always try to respect the efforts of free app ads. My only complaint is that I saved video & it’s only accessible as a pic now. I realize it’s possible that I could have possibly changed the format prior to saving BUT I’ll also say I did depend on the app to act as a stand-alone safeguard for my videos and the only thing I know for certain is that even if I transfer the videos I have definitely lost the ability to VIEW VIDEO, only the initial image. Second, this is NOT true for all stored videos, only a particular related set. Odd thing is, it still shows the individual playtime on each referenced video
Will u please fix this app
by Charismanicole on 2019/04/07 11:05
This app is absolutely trash. It hasn’t worked right for a while now. It seems to get worse with every apple update. It won’t import photos correctly. I have to close the app numerous times before it will finally import then it doesn’t ask do I want to delete the photos from from my phone afterwards. It also has imported photos to the wrong place when I’ve imported to a specific album. Now it keeps importing every single photo I have on my phone to the main album when I attempted to import only certain photos to a different album. I tried deleting the album I created but now it keeps importing to the main album and it won’t stop. Every time I delete the photos (like over a thousand photos) from the main album and try to import selected photos to the right album the app, it just keeps importing EVERY SINGLE PHOTO FROM MY PHONE TO THE MAIN ALBUM! I even tried closing the app or cutting the phone off to stop it but once the app is re-launched, it justs picks up where it left off. I’m not going to continue to keep paying for this app. I’ll find some other app to use.
Encrypted Privacy
by edwinjbock on 2019/03/02 14:28
The reality is that our phones are mobile intrusion devices into our lives which governments, thieves and nefarious hackers can use to steal our most private thoughts and data. Hence, I’m privacy-obsessed in regard to my phone. KeepSafe has been part of my protective arsenal for a few years now. KeepSafe does a wonderful job encrypting snapshots of my unlock, Recovery and two-Factor codes; as well as drivers license, social security and other pictures and videos that would be very harmful if they got in the open. AES-256 encryption is the gold standard. You should NEVER settle for less. And that’s KeepSafe’s standard. Combine it with a VPN which never records logs - which they also make - and you’ve made it very difficult for intrusive others. Not impenetrable, as nothing is, but the encrypted data that someone can steal will at least be gibberish, indecipherable.
Great app, just one issue
by JohnKaBonk on 2019/01/31 04:23
I have been using this app for well over 2 years now to store some of my precious photos, the app is great even if you don’t invest money into it but theirs just one major issue, whenever I want to upload a gif or photo they always seem to be very small when I import them from my camera roll and it really annoys me. I double tap it or just zoom in more but it’s no use I always have to crop out the photo and sometimes it just makes it worse and with a gif it’s even harder because it’s all zoomed out and even if I zoom in to its max it’s still not as big as my screen... as it’s supposed to be. This issue has been here for ever and I just keep getting more annoyed so I decided to write this review so please fix this it’s one of its biggest app issues and I’m surprised they haven’t fixed it but overall great app for storing pics and videos just this one problem.
Really Good and Reliable App...
by brandonace14 on 2019/01/14 06:00
I have been using KeepSafe for years and it has been completely reliable and bug free. I would recommend this app to anyone who wants a more secure place to store files. The only complaint is the now overwhelming amount of ads in the app. Now I do understand that ads are how the developer supports the free version of the app, they are a company who needs to see a profit after all. However, the amount of ads in the app for a free user is irritating. I get one (sometimes two) full screen find the X button after 10 seconds ad every time I move a file to the app. That is in addition to a bottom banner ad that is almost always there and additional full screen pop up ads while just using the app. I really like this app but the amount of ads is getting to be an issue that does affect the functionality of the app itself.
The Best App For Now
by Hi surfer on 2019/02/15 19:09
This is the best replacement app I have found for keeping sensitive personal photos and videos since my other app became defunct and unavailable. Still needs a lot of work such as naming individual files, option to keep some files locally and others on the cloud and the ability to import large amount of files from a computer such as by using the iTunes data import to get it into your iPhone/iPad. Right now I’m keeping part of my library on another app that I want to keep local, and keeping the rest that I want available on both the phone and the tablet (via iCloud sync) in KeepSafe app. I’m hoping they will keep developing until it becomes more fully featured but for now this is definitely the best there is in the App Store that I know of.
Was great, not just crap..
by mcbaer on 2018/04/24 02:10
This app use to be great; It did what it was intended to do.. keep certain files private. But then they went and added this “Shared” album crap. If I wanted to share the kind of files I’m using the app to hide, then I would just upload them to Google Photos or something. Also you can’t “copy” a file from one album into a “new” without it creating that album as a shared one... I DO NOT WANT to SHARE files so stop trying to force the crap feature onto paying users. And why cant I copy files to “non-shared” albums? I like to make a copy to a non-shared album so I can edit it, and keep the original where it is. And you can’t “delete” shared albums, also if you try to leave the album (being the owner) it locks the app up. They should have left this app along, and added the “share” option to another separate one, or make a option to turn off all share features. Again, the app was great now it’s just crap.
THIEVES
by RCA ))) on 2018/04/26 19:01
Be warned: DO NOT SUBSCRIBE TO THEIR SERVICES!!! They scam you into buying a full year subscription instead of a monthly one which you originally think you signed up for. But then you get a receipt for a full year payment!!!!! They think it’s alright to trick you into a full year fee through their monthly services. I am very confused how this is at all acceptable! I didn’t use the subscription for more than 15 minutes, so I contacted their customer services to ask for a refund, yet they were vulgar, and unhelpful in all aspects. All they think about is money and they don’t care whether or not you are happy with what you get. From the bottom of my heart, DO NOT BUY INTO THIS APP! They will scam you and not help you. They will scrape any extra dollar and not care for their reputation. Is this what you want to buy into? I bet you don’t want that! So leave this app behind and move on to something better, because all you will find here are dollar craving, customer abusing and power thirsty thieves.
It’s slow
by warrrning on 2018/08/01 05:05
The software lags I have two phones and the video and photos that I have saved on one phone will not transfer over to the other phone that I have keeps saying is saved on. Both phones have keep safe on it however keep safe does not function the way it supposed to. I don’t know what they do every day but it is not business. This is a software that has a lot of potential however it lags when it comes to loading and transferring files to upload to the keep safe cloud. For file transfers. I believe that it’s very possible that the software that keep safe is using is very slow and I are their servers. Causing the lagging In the uploads. Also 5000 photos is very middle I was once introduced to them and offered 100,000. However they were unable to make it stick on my account. As I stated before the potential is there but the software they are using is very outdated
BEWARE!!!’
by dannjy on 2018/02/17 18:34
The app works okay but every time you open it they ask you to upgrade to their premium service. Usually, at the bottom of the screen, in very small print, you can click “no thanks”. Recently I opened the app and the small print was NOT there and I couldn’t get to my content and I could not get out of the screen. Some how I purchased the premium lifetime subscription by accident. I immediately contacted them and asked to cancel it and process a refund. They replied immediately and advised me no, they won’t process the refund. They advised there is a 3 step confirmation before a purchase is made. I did NOT receive 3 steps to confirm a $149 purchase. I contacted them again and heard back a few days later. It was the same response from the same person. Their replies are scripted responses sent to all customers and have not attempted to address my concern. If you use the basic app beware, they will trick you into purchasing their premium service.
Used to be great...until it wasn’t
by Robert.Casad on 2018/04/25 21:56
I’m a “premium” member, have been for a few years, and this app has totally gone down hill in the past year. This app used to be fantastic for photo and video storage, a great UI and super responsive. I could get my photos to sync across my devices and they even offered a Mac app. One day the Mac app disappeared from the App Store, and they stopped updating it. It became very buggy very fast. Then I upgraded to an iPhone X. Now, with iOS 11, the app is constantly locking up my phone, forcing a hard reset. On top of that, if I add photos and then delete the app and redownload it, even days after the photos are supposedly uploaded to the “private cloud” the photos are gone. Not synced to my iPad or other devices, just gone. I’ve contacted the support team about this and their only solution was to delete and reinstall, which obviously doesn’t work. Very disappointed in an app that used to be worth paying the yearly fee for.
Works great - When it works
by fixitready on 2019/05/10 20:53
I don’t usually write reviews. But when my files have not backed up to the cloud in more than 5 months (won’t share between platforms) there is something wrong. I can set my phone to lock never, leave the program open the entire night and it will still say 32 files uploading in the morning, or worse, the program will have crashed in the night and be back to my home screen. It also crashes a lot when trying to view a video, more often than not, and happens on two of my devices, so it’s not just a bad copy, it must be the program. You can’t blow up pics and zoom in like on apple photos, basic functionality like that is behind the times. I wrote to customer service, they wrote back, but when I asked if they would have access to the files in my account in order to help - no response. I bought the one time lifetime membership, so am now stuck.
KeepSafe
by Merlintoo on 2019/04/12 08:39
This app has been very easy for me to use so far, which is a good thing! I sometimes have difficulties with some of the apps I download, either because they turn out to be unnecessarily complicated, are designed for use by programmers who like it complicated and consider it a game to figure out, or are “buggy”. This app has been an unexpectedly easy to use, stable, and stress relieving feature for a “getting slightly older” person who prefers to think about ways to relieve his arthritis than how to use an app to help make his life a little easier. I am very happy to have discovered it, found it very helpful, and recommend anyone looking for an app for this purpose to give this a try!
Majorly helpful...but now..
by Seriously¿ on 2018/02/17 07:45
I’ve used this app for a long time now, and have been a premium member for what feels like a year. However most recently I’ve found I can no longer upload anything to any of my albums. I checked my space thinking I had finally used up all 5,000 spaces, but I’ve found I’m only just under half that, and have plenty of storage on my phone itself as well. When I press the plus, and select “import”, I can select pictures and videos I want saved in the vault, but when I press the button to activate the upload, nothing will happen. The photo album closes but nothing gets uploaded. I’m hoping it can be fixed with a simple update, I’m not wanting to have to find another app for this, I love this one.
September 17' Review
by ToBeKniceley321 on 2017/09/29 16:33
App free version lets you have a free month of 'Premium' version features at first. Afterwards, switches to 'Basic' unless you pay a fee. All files are also stored on a private cloud in Premium & you can also select & delete album cover photos. Basic let's you store photos on a camera roll & put in albums, but premium allows locking individual albums & condenses files. Adding a passcode to the app & editing the layout colors is included in both versions. Saving pictures to the app is too simple, requiring simply to select wants files while in your camera roll & click lower left to send/forward & choose the KeepSafe icon. This is the only app of its kind that I've used & have no other to compare it.
thunder and lightning. take what is yours.
by MetalGearOcelot on 2019/03/15 06:35
da best application for photos and hiding sensitive material from those you love most. they will come for your photos, and all of your files one day. it may be them, or it may be someone. but it will be one of the people you know or one of the people you will know in the future. do not let them get a toehold. strike while the iron is hot. pincer movements and pressure. tempo is the name of the game. you dictate the time and the tempo. attack. push. prod. check. move. displace displace displace. that’s right. deceive them all. conquer them. take what is yours, give nothing back. America #1 super. this is not even a joke post. i believe in america and myself, and now i believe in you too.
Expensive.. but worth it
by Adam Jernberg on 2019/02/24 17:08
So I started off with the calculator version of this app which was great! Kept all my passport, banking info, social security etc in this app to review but also feel safe in case someone were to somehow get into my phone. However, once that app was deleted from the App Store, this company charged me two yearly charges for the app and never refunded me or applied one of those payments to the following year. Outside of that, I gladly pay for the full access to get the most out of this app. Love the privacy and the storage. Today however after the update, I can’t seem to get passed the keypad. Totally frozen and then force quits. Fix please! Can’t upload or review my documents/files/ pictures.
Works some of the time
by wytworm on 2019/01/12 16:20
I have a workflow that has me sending 30-40 images from the keepsafe browser to the vault for later processing. My searches are random and i usually have many tabs open and want to be able to send images to the photo vault from any of them. What I have found is that the integration often fails while reporting success, and about 1/3 of the images are never saved. This has cost me much time and effort and some of my work is unrecoverable — i would have to scour history which i doubt KS keeps in order to reconcile images that I wanted to keep with images that PhotoVault allowed me to keep. Fatal flaw.
Used to be nice...but not anymore! Expensive!
by CesarGv21 on 2018/10/04 06:49
Overall I used to like the app. Been using it for almost 2 years. But it’s been NINE months that I can’t import anything! It crashes the moment y press import or it freezes and then closes. There’s been a dozen updates, but none of them fixes the problem, im fact, it’s gotten worse! So sad, moreover when I have Premium for 24 dollars a year for an app that just doesn’t do the trick. Even more, the function to recognize duplicate photos was removed some time ago, it was such a great feature, too bad it was removed. I have an iPhone 6S, it used to work fine, now, it’s more of a hazzle than a tool. Smh... I really hope that the bugs were fixed, but their only answer is “restart your iPhone” but it simply does not work! I’m not one to give away money like that, so, of course, I’m not renewing mu subscription!
Keepsafe...
by Rickissick209 on 2017/12/15 07:19
I love using your app and been using it for quite a few years now and became one of your pro members and enjoyed it but there’s been no new upgrades it’s been very plain nothing really new for what I spend a year I hope you make some better improvements with the way it looks and operates and saves nothing ever xtra to do in there except save and replay, my wife doesn’t even go on much and doesn’t really get into the commenting you have in there as well, very plain and boring not exciting all the time, I might move on soon if there’s nothing drawing my attention there. Thanks -loyal consumer
The app is handicapped unless you want to pay.
by Jo mama123 on 2018/02/15 19:24
The app is great looking, Fast, responsive and easy to use. However the problem arises more when you want to delete files from their cloud services (which automatically upload without asking ahead). Unfortunately the customer support contact section doesn’t properly work at the moment, it just constantly requests for you to update even though the latest updates already installed. So while I’d love to recommend and use this app myself, I plan on deleting it as soon as I figure out a way to delete my files from their cloud services. Keep in mind this review is based off of the free model. I’m sure you may have a better experience if your willing to pay the monthly, yearly, or lifetime plans.
It's so-so.
by Joe's Juke Box on 2018/03/31 02:47
Since I had the app and paid for the additional storage, I've lost pictures as well as video. The back up is extremely slow. When The app upgraded, it Wiped all of my pictures and videos from my cell phone. When I log back in and re-downloaded the pictures, several pictures and videos were no longer there. I love being able to upload pictures without opening the app but it's inconsistent. Because of Apple updates, the app does not work. Right now, I'm in the process of backing up the app on my Mac and it doesn't work.
Eh...
by [Insertuseralias] on 2018/02/23 13:42
This app has been fantastic for me since I started using it about a year ago... but the app doesn’t seem to always work properly after upgrading to an iPhone X. Without fail, the app freezes on me and makes my entire phone non-responsive (or extremely slow to respond). Once I shut down the app, the rest of my phone returns to normal speed/functionality. Not sure what the bug is, but I really hope it gets identified and fixed so I can access my content again. Still giving it a 5 star since I don’t expect this issue to be a permanent thing.
Do NOT Use This App!!
by K1ng tee on 2018/11/02 04:21
I would give this app negative zero starts if I could!!! I’ve owned an iPhone since iPhone original and this is my first time writing a review ever!! That’s how much keepsafe has angered me!! People need to know that this software is crap!! I’ve had their service since 2013 and it deleted my photos little by little throughout the years. I finally see 0 photos, there’s just boxes where the photos once were. Customer service is a joke. They told me I lost my photos because I wasn’t updating the app. Which is pure BS. I always updated. There’s another photo lock app that I’ve had even longer and ALL my photos are there. Customer service pretty much just told me, too bad. I have proof of it as well. I lost 200 photos DO NOT trust this app. Look elsewhere or you’ll lose your photos.
Love the App. But Apple is limiting them! (Mad face)
by TJ BabyDaddy on 2018/08/16 14:18
I have been using this app for years! Absolutely love it and the new features that keep coming out. I am a paid member. And it is well worth your money! However I just updated and Apple’s “New Laws” state that in section 1.1.6 that there can be no “false information” and therefore we have lost the secret Door function. Shame apple. It’s a feature I pay for and I want it back!! Change section 1.1.6 of your guidelines!! Or find a loophole KeepSafe! Either way, 10 stars if I could. Keep up the great work KeepSafe!! You are one app I love to throw my money at!
Not what I thought it would be
by Bellalior on 2018/10/07 03:09
This app only locked out my pictures and photos on that app not on my actual camera app. It kind of disappointed me because I don’t like when people can see my camera roll. Not because I have anything inappropriate but because I just don’t like it. Anyways I got it because I thought it was going to lock out the actual camera app and lock my camera roll but only I could get into it. But no, it’s just a separate app that locked them out. So what is the point of the camera app if you just have this app. Anyway I loved that they made one just in case but I thought it would connect to my camera app. Good job though.
Easy to use
by Embesu on 2018/01/21 17:18
Very easy to move pictures in an out of its albums. The minute you click away the app closes. I like that I can put pictures of my prescription medication bottles, passports and other personal documents in there as a backup and for reference. Also I put pictures of my young children that I don't want apps that access my photos to have access to. It's very hard to have privacy with iPhones and other devices in this age. Everything is very public. This app seems to do pretty good job of keeping some things personal.
Carry copies of everything that's valuable
by vectorbabe on 2018/09/22 12:58
Keepsafe is for much more than keeping personal photos photos away from prying eyes. (Remember the office Christmas party?) I've took pictures of all my insurance cards so I don't have to carry the originals. Then when a doctor's office asks for the card number I just take out my phone and open the app. Same with credit cards, drivers license, passport, and serial numbers of computers and electronics. Of course the double password security helps me feel comfortable about saving this info on the IPhone. I can even store documents such as PDF files. And while the free version is great, there are incredible features on the premium plan. For instance, let's say you're suspicious that your roommate might be trying to get your credit info. With the premium plan Everytime someone enters the wrong PIN Keepsafe records when it happens as well as taking a stealth picture Brilliant!
Loved this app, but so many issues
by KyleKnott on 2019/01/28 00:38
This app is great, and I love the design, but I’ve run into so many issues with this app since iOS 12. Pictures won’t open full screen, app crashes on launch, entire phone lags up and freezes sometimes after using app requiring a restart.(XS Max) I’ve contacted support and they said to delete and reinstall, which I did, to no fix. I’d love for these issues to be fixed so I can use the app but it’s to the point where it’s almost unusable. Also would be nice if they added a progress bar for uploading pics! I’ve been a premium subscriber for going on 3 years now and considering finding a new app if these issues don’t get resolved
3 or so year subscriber now cancelling
by godhatesfigs69 on 2018/03/23 08:43
Emailed their customer service team requesting info on accessing KeepSafe files from an iOS backup on my external HD. Mind you, these files are what’s left after I updated the app a year ago and somehow managed to wipe out my entire library. Initial CS rep was no help, telling me only to update the app and contact them once again after I did so. After I requested to speak with someone else, I was again told to update the app in order to get any help. Here’s hoping someone more helpful @ KeepSafe is reading this and reaches out. I am thoroughly disappointed in their CSR team and the company as a whole. Canceling my subscription
Great app! One question!
by ÍSHÃDOW <ÂERØ> on 2017/11/05 02:57
I love this app! It saves your photos into a private cloud, and gives you complementary premium! Premium allows you to save 5,000 photos to your Keepsafe! The fake passcode is awesome too. But I have one question, what happens to your private photos when you don't pay for your premium? I deleted all my private photos from my regular camera roll so I can't get them back unless I export them from Keepsafe. If I lose my premium, will all my photos erase? Because they're also special photos.
Stole My Photos/Videos
by inkymomma on 2019/03/17 07:48
I’ve been using KeepSafe to store photos and videos that i don’t want in my gallery for all to see BUT what I didn’t know is that when your “free trial” runs out, they block you from your content unless you pay to upgrade or choose to downgrade. No problem, until you realize the downgrade takes about a million years and doesn’t run in the background. So I’m basically here with ALL my content locked up in keepsafe without access to it because I either have to pay $24 for a year (or $10 for a month??? Jesus Christ) or be doomed to holding my phone unlocked and unusable until they decide I’ve waited enough millennia to have MY photos given back to me. Not impressed and feeling pretty violated.
Import troubles
by lw572 on 2018/05/24 13:22
App is great for storage but could use improvement. I’ve had this app for a while now and recently there have been some issues. I have an iPhone and whenever I try and import photos either an add will immediately pop up causing the import to stop or the photos simply will not import after selecting them from my gallery. Trying to import photos has become a hassle. In order for the photo or video to import I must attempt to import it several times. This needs to be fixed. Other than that the app is good for storage. This issue must be fixed in order for the app to be effective.
App doesn't work
by ACL@ACL on 2018/09/22 12:14
My photos are missing from inside the app that I didn't delete them. The buttons on the app don't work. I keep putting in trouble tickets and sending emails and don't get any responses. I got a response twice saying please type your response above this line or put in a ticket through the app. I can't even put in a ticket through the application. I send emails to the support and still get no responses. The application takes my money for an app that doesn't work and I have premium. I called Apple to try to fix it but they said it's a third party app and I must go through them. I should have saved the money and tried another application because what I'm issuing for doesn't work and has lost all my photos.
It's great except..
by @RikRipper on 2018/04/13 16:46
This app has been crashing my entire phone since about November 2017. It happens when I upload photos. It seems like a bug that hogs all the RAM in the phone and stops any and all operations until I force reset the phone. It also doesn't sync my photos across my devices. The storage management is inaccurate and has no actual function to help you control what's saved on the server and what isn't. It will say everything is backed up but the items don't appear on the other devices. This app used to work like a charm, but things have been going downhill over the past year.
Saved pics
by Timmy township on 2018/10/04 22:59
I absolutely love this App. But I’m thinking about changing to something else because of the fact that I have to pay for the second line of protection. I like when I go into the app it shows a lock but no pick. Then you have to put in a another password to get into the pic. Then when you export a photo from the camera roll it ask you if you want to delete it from the camera roll. That’s what makes this app awesome. But in order for you to have it you have to pay for it. So I’m currently looking for other apps similar I’m sure there’s more out. I will keep this for now
App keeps crashing lately
by 😜😜😜😜😜😝😘😚😘😒😝😔😒😔 on 2018/01/15 00:36
I’ve been using this app for about 3-4 years now and it’s been nothing but great. I like that it allows you to keep photos you may not want everyone to see locked by a pin. It’s been great as I said but lately it has been crashing. Every time I open the app and try to type in my pin I get about 2 numbers in and it just crashes. This problem has just started after it was updated and I hope that it gets fixed because I would hate to lose all of my pictures.
No problems until recently.
by Dont write reviews often. on 2018/08/01 14:40
This app is great. Simple and easy to use. Only issue I have now is not being able to log in to my account. I click on forgot password and a message appears stating something like to keep the account safe, they will send the password reset in 15 mins to my email. I’ve tried this several time and still have no luck. Today I tried and have been waiting for the email for over an hour. I haven’t been able to use this app for a few weeks now.
Bad
by ricardo10th on 2019/02/23 14:18
I have more than a month since an update did not allow me to have access to the files I have protected. I have written several times to the technical service and the only answer that I have is "wait for the next update". It seems to me a disrespect that several weeks have passed and I still do not have access, I hope to solve this problem I have and I owe a compensation for the time that I have been able to access the application.
Best photo storage app
by TheRainbowTurtle🐢🌈🦄 on 2018/08/21 15:03
I have a lot of photos on my camera roll of text convos with me and my boyfriend plus a few photos with him and I didn’t like the fact that someone could see them. So when I discovered KeepSafe, it was a lifesaver and I love KeepSafe’s security system because you can add an extra password to your personal photo albums plus a fingerprint and a passcode just like you would on your iPhone. I would not make any changes to it at all.
What happened to this app
by justshell81 on 2018/07/24 00:26
Loved this app for the longest time, even upgraded to the premium. That was until about a week ago. For some reason it will not transfer from my phone to the app. It has been a week and it still shows 13 files loading. I have emailed customer support and even sent them screen shots but the best I get is to clear the app so it is not running in the background, then open the app and wait 30 sec before entering in the pin. Guess what, your right nothing. A week since I sent my first email and still do not have the issue fixed or even attempting to be fixed.
USED to be good
by Samuraisarra on 2018/04/24 12:13
Will glitch and kick me off the app often over and over. Use to have a feature where they would delete a photo if you uploaded it twice so it would save space (cause why do u need the same photo saved 1,2,3 or 4 times) and they removed the feature and will not bring it back. Also sometimes it will upload all of my photos then won’t delete them from my phones camera roll, then I don’t know which photos are uploaded and then I’m uploading some photos twice and then there’s no feature to delete the double uploaded photos!!!!!!! I really don’t like this app anymore
Poor customer service for broken app
by A panda beat on 2019/01/30 03:04
I’ve been using KeepSafe for a while and it worked fine, good organization and uploading, with them serving ads to keep the app free. A few months ago the app always opened forcing me to send a verification email I’ve already done (and reclicking the verify link takes you to an error). Annoying, but not a showstopper. Now the app will not upload a single video or photo to any place within the app. It shows them importing and plays the ad I have to watch but nothing occurs. Sent two separate support tickets asking for help over the last two weeks. Haven’t heard anything back (not even an automated system response)
They don’t refund // bad service
by Jarold Eastman on 2018/03/31 11:18
I accidentally subscribed to the one year premium account because I have an IPhone with Touch ID and I accidentally clicked one of their ads (also you get ads like crazy you can’t avoid them if you don’t pay) and after I clicked the one year premium (which said it was $1.99 and they charge me $24 at once not monthly like they said) I didn’t want the premium so I double clicked the home button to close the app but I had the option to pay with Touch ID and it charge me $24 not $1.99 and they say hey can’t refund any money, and now I’m stuck with this premium plan for a whole year and I’m not even gonna use it
Good place to store stuff but it’s slowing down
by Punchy123 on 2018/04/11 13:44
At first, uploading images was super fast. I like the option to delete the photos from your phone after they have been uploaded. But now it’s taking a much much longer time to upload the field and even longer to delete. I’m not sure if this is because of the number of existing files? I would be more than happy to pay for the yearly subscription, but this slowdown is going to be a game changer.
Using the app for years
by Dezido on 2018/03/13 03:38
I have been using Keepsafe for many years now. I can’t even count how long! I use the free version and it is just enough for me. I’m sure the subscriptions are awesome too. I use the app to hide my weight loss photos because to me, that’s embarrassing. I also hide my medical photos, because that’s also no ones business. Thank you Keepsafe for securing my private photos and sorry I didn’t do a review earlier.
What's happening with the backup?!?!
by LilianRF on 2018/04/04 11:07
I have the app for a really long time and I love it... BUT I started to notice that cloud icon on my files and when I went to see what was happening the app is doing the backup on the cloud on its own, the backup toggle is off, the delete button keeps flashing and I can't click on it, that's private things your app it's uploading without my consent and I'm unable to delete for some weird reason. I don't even have a premium subscription. I hope this issue is fixed soon because the app was supposed to be safe and not do weird things like that.
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