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App name
secret photo vault - Keepsafe
Description
Download Keepsafe to join the millions of people who have entrusted over a billion pictures to Keepsafe: the most popular photo locker and album vault app. Keepsafe secures personal photos and videos by locking them down with PIN protection, fingerprint touch ID, and military-grade encryption. It’s the best place for storing your personal pictures and videos. With Keepsafe, you can protect your privacy, secure your photos, and save phone space. Use Keepsafe for: - Preserving special memories - Storing family photos - Protecting copies of your driver’s license, ID cards, and credit cards - Organizing important documents What makes Keepsafe different? • Award-winning photo locker, with over 70 million users • Beautiful design and UX. Easy to upload, view & organize photos • Smooth scrolling for photo viewing on all devices Basic Features: - Phone and tablet support - Simple interface - Easy-to-use PIN pad access - Photo backup - Custom albums - Full-screen and slideshow viewing for photos and videos - Integrated camera for taking photos directly in Keepsafe - Safe Send for sharing pictures for a limited time from Keepsafe - Syncs images and videos in Keepsafe to all of your Keepsafe installations on any platform Keepsafe Premium’s Exclusive Features: Manage Your Photos • Album Lock: Assign individual PIN codes to access particular albums • Private Cloud: Stores up to 10,000 items in Keepsafe • Space Saver: Compresses photos and saves originals to the Cloud • Trash Recovery: Retrieves photos you’ve mistakenly deleted Personalize Keepsafe • Ad-Free: Keeps your photo-viewing experience distraction-free • Custom Album Covers: Sets album thumbnails to a specific image ======================== Help & Support Problems or questions? Visit Keepsafe’s support site at https://support.getkeepsafe.com/hc/en-us Send a ticket from inside Keepsafe (best for troubleshooting) Contact us at support@getkeepsafe.com ======================== Keepsafe Premium Subscription - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the period - Length of subscriptions: one month & one year - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Price of subscriptions: one month - $9.99 dollars & one year - $23.99 dollars - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - Any unused portion of a free period, if offered, will be forfeited when the user purchases a subscription. ======================== Links Terms of Service: https://www.getkeepsafe.com/policies/#terms Privacy: https://www.getkeepsafe.com/policies/#privacy Keepsafe Basic is ad supported: https://youradchoices.com
👍
by 🥸😎🤩🤓 on 2021/05/13 13:50
Excellent safe way to hold private pics!
Keeps crashing during upload
by Ferball77 on 2021/05/13 06:43
App keeps crashing when importing is attempted. Please fix this NOW 5/12/21
Great app
by rgr195v1 on 2021/05/12 18:07
Easy to use. Great security features, even if you aren’t using the cloud backup features
Amazing
by itsCCM on 2021/05/11 17:07
Thanks for this app, seriously
Pin forgotten
by Brielle122890 on 2021/05/11 05:24
I have tried multiple times to get access to my account. I cannot remember the pin. I have sent emails to 3 of my email that could have been used. No recovery email was sent. I went to customer service and it said to send “is this email registered with keep safe” 2/3 got a reply saying no this email is not registered. I have 100 of photos I would like to access but no one will get back to me. I am assuming the one where I haven’t heard anything back about is the email that I use to register. This is so stupid. I would just like to get access to my photos.
Never told me about membership
by A guy who has a phone on 2021/05/11 05:17
All my vacation videos and photos and other important stuff is now gone forever ):
😭
by royah degan on 2021/05/09 23:58
This app truck me it have all my pictures and videos and not giving it to me back because they want money because of this app I don’t my pictures and videos ☹️😩😩😩😭😭
WILL DELETE YOUR PHOTOS
by boooooletgo on 2021/05/09 04:08
DO NOT USE THIS TERRIBLE APP, YOUR “FREE TRIAL” WILL EXPIRE AND YOU WILL NOT BE ABLE TO GET IN THE APP WITHOUT PAYING, NO WARNING ABOUT A TRIAL EXPIRING ABSOLUTELY WORSE APP
BRING BACK PHOTO EDITING
by JazminPacheco7069 on 2021/05/09 03:40
I like the new app design layout but you guys need to bring back photo editing and being able to rearrange photos and albums in whatever order we want! When I add photos in bulk I can’t rearrange them once in the album like I use to. Thank you
Great
by Jerry!! :D on 2021/05/09 02:43
I really really love this app it's the best
Disappointed
by Ali.Cast on 2021/05/08 17:44
So i want to hide all my pics from my hidden on my phone well i had to mane a account and the first thing is that its not organized and the pics are all over the place so i don't know what os what and none of the pic in my hidden album were there ive tried apps were the hidden album is there but could only fit 100 pictures and i have more than 100 soo ya that my opinion/experience so ya
Cannot share albums
by reviewedbecausebad on 2021/05/08 16:10
I only used the app to participate in shared albums but they must have back-rolled that feature. I contacted support and they let me know it’s because they are overhauling the app. So more than likely they chose to get rid of it.
Lo tengo ase muchos años y es súper profesional me encanta es súper privado Gracias .
by leoalian on 2021/05/08 15:55
Grandes por su privacidad y su mejor servicio año tras año .
awesome
by Carllitooos on 2021/05/08 11:45
sweet app!
Love KeepSafe
by groove773 on 2021/05/07 19:00
I like the app, easy to use and keep photos private
Keep safe is great
by Hey b 15 on 2021/05/07 15:47
I really like it
Rev. David Michaels
by Dalomic747 on 2021/05/07 14:12
I highly recommend Keepsafe to help in keeping particularly important documents and pictures in an especially secure place.
Dope
by YungOVO on 2021/05/06 23:21
I love it & it helps me save the best nudes :)
Secure
by Billh164 on 2021/05/06 22:43
Love this photo vault, easy to move private photos and easy to access once moved.
Perfect, everything i need it for and works great!
by Cjayyy1 on 2021/05/06 13:42
Fits everything i have well organized and useful tools in app as well as ad-on
HORRIBLE
by AlyssaFentn on 2021/05/05 23:59
This app was TERRIBLE!I purchased an annual subscription, and this app was awful and full of bugs. It duplicated my photos, erased photos, it was incredibly slow and lag he, and you can’t get a refund according to their policy. So they are flaunting a crappy app that’s basically useless and keeping your money.
App Looks Different from Pictures
by BadgerScout on 2021/05/05 21:39
I got the app to gallery share with a friend and it won’t even appear as an option for me. The whole layout looks like a basic version of what it should look. Just the basic white with my albums in it. So idk if IOS is trolling me or this app is screwing me over but i just want the features that are already supposed to be there
Wow
by IamBone1 on 2021/05/05 18:48
To many ads , deleting hate being forced to by a premium service !
Amazing
by Mel234567890 on 2021/05/05 16:02
You his app does exactly what it says it does. Plan to use it forever or until my iPhone will do all of this for free. I use the paid version and it will store 10,000 pictures. I don’t save anything in my phone anymore
Don’t Upgrade- iPhone XS Max
by Mike- IPhone 5 on 2021/05/05 10:26
As soon as I purchased premium an entire album of mine was rendered unviewable. I cannot move delete, recover, or unhide the entire album. Very Frustrated
I love it
by keep saferrrrrr on 2021/05/05 05:49
I have used the app for past few years love it
Awesome
by 23 is me on 2021/05/04 21:52
Awesome
Deletes you photos on your album after storage is full
by TheBeast0622 on 2021/05/04 10:14
Over 5000 photos that haven’t even been uploaded to the app have been deleted out of my Album. Worked okay for a while until it got so full it couldn’t even let you see the photos that were uploaded. Downloading this app was a HUGE mistake save yourself the trouble and find a better photo vault
Safe
by PK kun on 2021/05/04 04:51
Easy to use and safe
Privacy
by Lella-BR on 2021/05/04 00:03
I’m absolutely loving this app. I can save my private photos and set up different passwords to each album. And that’s beside the password required to enter the app itself. The option to edit and move pics between albums are great. Hey, now I don’t longer have to worry when my kids access my phone!!!😃
What??
by 3/5... Here's why... on 2021/05/03 16:02
If the app is 1.99 a month why are y’all charging me 25.43?? Is this a scam?
Amazing
by TheChemist0 on 2021/05/03 13:29
Love this app
Great
by jihad mustapha on 2021/05/03 11:27
Great app to have
Corsario Negro.
by Corsari Negro on 2021/05/02 23:56
I like the app. Privacy is a must.
KeepSafe
by Mike Mazike on 2021/05/02 22:18
It’s a great app for keeping your private pictures private!!! There’s a lot of wondering eyes. Keep up the great work.
good app but missing a couple of features
by schoutvfsvbgd on 2021/05/02 16:00
i’ve been using keepsafe for a bit now and it’s a good privacy app but my only problem with it is that they should add a zoom in/zoom out feature and a feature to skip throughout sections in a video.
it’s okay
by Sibicle on 2021/05/02 08:19
it works okay. sorting is like nonexistent. i was futzing around in terminal modifying creation times and i still couldn’t get it to sort a sequence of images the same way once it was imported. other than that i suppose it does what it says on the tin! and i can have a...separate photo collection that is backed up somewhere. honestly what that backup place is is so the thing i would be curious to know.
Love nice too much I love it
by fredvrick on 2021/05/02 02:01
Nice an lovely love it
Amazing Application
by Hossamadam on 2021/05/01 22:33
I love it i am happy about it very secure thanks a lot
🤫🤫🤫
by kobetime on 2021/05/01 20:59
👌🏾👌🏾👌🏾
Love it
by BlacGangster6 on 2021/05/01 19:29
Love it
Lost photos
by SageRunner on 2021/05/01 16:52
Like this app for the most part but every once in a while it has trouble “loading a photo”. By that, it means that picture is gone and youre not getting it back. What good is a photo vault that loses your photos. I paid for a year subscription on this and i have no trust for this app to hold my pictures anymore. I never know what picture will be gone when it is opened.
Ending in a bad way
by Csw1194 on 2021/05/01 14:36
After paying for a subscription for almost a year, all of my Photos were deleted after an app update. I wasn’t able to login for three days. Doesn’t appear there is away to get them back. I would prefer probably just going to different app for my photo Storage needs.
Horrible.
by Aftowskicali on 2021/05/01 04:37
One day my app crashed, and i reinstalled it as they said. All my photos and videos were gone. I didn’t have them on anything else. I didn’t get any back. I am so upset and can’t believe this.
Some of my files are gone.
by vclee_23 on 2021/04/30 23:56
All of my files are not here!
قطر
by al sabaae on 2021/04/30 21:03
تمام ممتاز جداً
بغداد
by المقدادي on 2021/04/30 17:54
رااااائع
Sin título
by ikirkucho on 2021/04/30 13:27
Intimidad guardada
Love KeepSafe
by Oz Da Man on 2021/04/30 13:17
Great way to keep prying eyes from viewing private photos!
La mejor
by Cdillanes on 2021/04/30 10:20
Seguridad 100% gracias
Help
by brightonwj on 2021/04/29 23:36
Help photos stuck in app not letting me access to download them without paying
Crash issue resolved!
by Omid202 on 2021/04/29 20:15
Thank you dear developers for addressing the crashing issue in less than 24 hours! You're Awesome!
Thank you new update worked for me
by App man296 on 2021/04/29 18:27
New update worked i can log in no problem now
Best photo vault on the market
by J1mtones on 2021/04/29 13:37
I use this for photos I don't want seen in my camera roll, and also any credit card or bank related items that I might need to reference at a later date
Not Only Nice - It’s Grrreat!
by RidgebackLove on 2021/04/29 12:42
I’ve been using the premium version for over two years now and have found it exceptional.
App crashing
by EAsportscaptol on 2021/04/29 01:38
I love this app so much and the new update makes it crash please fix
Personal Experience
by drubrown22 on 2021/04/29 01:17
Ive had the app for about 3 yrs now. I pay for the annual subsciption. Regardless of that, I deem it worthy of the money. Dont have many complaints but I do have 2 big ones...first one is the files say theyre being backed up but they never actually do. And the second/current one is it absolutely refuses to open. I try to open & immediately quits. Ive restarted my phone twice now. And in all honesty i dont trust that all my stored files will remain there if i delete & redowload the app. So please fix this mishap before I end up finding buisness elsewhere. Thanks.
App keeps crashing
by BadReviewsButIdontCareBiach on 2021/04/29 01:05
My app keeps crashing could you please update it some how or could I could get a developer response on how to help
Crashing
by ricketsdeuces on 2021/04/29 00:16
The app is continually crashing all of a sudden within one second of opening it!! What should I do??
App unusable
by jc734 on 2021/04/29 00:11
Crashes instantly
Can’t get in
by Motivation103 on 2021/04/29 00:04
I can’t get in the app I click on it and it opens then closes keepsafe support. Update
Fix your app
by unhappycamper83 on 2021/04/28 23:10
As of your last update I can no longer access the app.
App not opening
by borgie300 on 2021/04/28 23:00
New update killed the app. Doesn’t open on IPhone 12 anymore
App does not open!
by -Moren on 2021/04/28 22:54
After the latest update (released two days ago of this review) the app does not open and it is impossible to access the data inside the app. Needs immidiate fixing. Currently would not recommend.
App
by extra_ b on 2021/04/28 21:56
I’ve been using this app for about 6-7 years and it’s been great up until the update the other day now app won’t open so I’m guessing I have done lost all my photos
Great but there’s a problem
by DJRouse on 2021/04/28 21:38
So the app is great. It’s overall the best private photo storage app so far. The problem, though, is that you can no longer open the app anymore, which I hope can get fixed soon because I’ve got important photos in there.
Recall that update
by Hxv- on 2021/04/28 21:18
I updated the app this morning and now the app is unusable. It doesn’t even give me the option for my pin, it just closes out by itself. I love the app in general, just fix this update
app is crashing!!
by bordeaux&fazo on 2021/04/28 20:58
upon your new update it now won’t open at all. fix please.
Good but not allowing me to open it
by damanchito on 2021/04/28 20:55
This is an amazing app but recently it does not want to open so hopefully this is fixed immediately.
The best
by shazam818 on 2021/04/28 20:20
Great job
Og
by Bigzeacc on 2021/04/28 15:50
Need work
Usually love the app
by Patrick0yoshi on 2021/04/28 15:35
But it won’t open anymore it’s like it has a bug and won’t let me open the app at all
Last update had a Bug please fix !!
by LitLifeBen on 2021/04/28 15:00
I can't even open the app
Wont open
by Joseph@1694 on 2021/04/28 12:06
New update messed up the app. Worked fine before hand. Now won’t even open.
App crash new update
by john 2 3 9 7 on 2021/04/28 09:18
The title explains it all this new update has completely broken the app I cant open it up I get to the purple splash screen and it crashes instantly. Any help or a quick hot fix would be most appreciated.
App won’t open
by josereyes29 on 2021/04/28 08:18
The app won’t open (crashes) after update. Please fix or I’ll delete the app.
App crashes
by DreGod458 on 2021/04/28 08:09
When I open the app... it instantly crashes every time
Your data is not safe with keepsafe
by Romanthefourth on 2021/04/28 07:56
I updated to ios 14.5 and lost all of my data. Keepsafe is not secure. Do not use it. A good alternative is your vault in OneDrive. Just please do not use keepsafe and if you already do do not update to ios 14.5
App won’t open after recent update
by Sajehn on 2021/04/28 04:39
This app has been working amazingly for the past 2 years. But after this last update, the app won’t open anymore. It just crashes after the app icon is touched. Please fix this, i really enjoy the app.
What’s going on
by Watts Locc on 2021/04/28 04:12
It’s not opening
Buggy
by clootab on 2021/04/28 04:04
It’s so buggy right now. Constantly closing out.
Lost photos
by hhhd CSS sent on 2021/04/28 03:11
I was keeping a girls buds in their and deleted the apps dn reinstalled the next day and half of them were gone and the girl wasn’t sendigg by anymore after that
Fix
by Ahmed bin talib on 2021/04/28 00:57
Please fix this update it’s not working
The best
by Xiom!@ on 2021/04/27 17:53
I’m super happy with this app
last update Ruined the app
by Kats1111hope on 2021/04/27 07:27
Roll back the last update and fix what you did. The app is now un usable on ios (iphone 11) and with the paid subscription this is truly unacceptable
APP CRASHH!!!
by JennyPlayer101 on 2021/04/27 03:11
App just crashed!! I want my pictures! Check your app! Pealseee check your app!!! I cant get in, it just logs me out! 🆘⚠️‼️⚠️‼️🆘
Bug
by gamingsavage115 on 2021/04/26 23:21
App not opening up
Excelente
by JoseSoto1971 on 2021/04/26 23:17
Excelente
Best app ever
by Babymo809 on 2021/04/26 20:17
I’ve been using this app for almost 4 years I believe and I have nothing negative to say about it. I’ve never had any issues and all my stuff is safe. Thank you
Polished app, missing features
by ender13 on 2021/04/26 11:31
The app is clean and easy to use which is great. A premium price is also paid so I expect a few more features— mainly more video controls. For example there isn’t any way to scrobble.
Review
by rizza0528 on 2021/04/26 05:02
Had to delete my entire apps, reinstall everything and was scared ii i backed Up my files and voila! All my files are backed up love this app!!!
I love it!
by ccoleman1114 on 2021/04/25 13:20
Great app! Does everything I need it to do.
5 stars
by La-La38 on 2021/04/25 12:09
Happy and Grateful
Looked simple and easy until you upload something
by ariana756789 on 2021/04/25 08:07
It looked so simple and easy to upload what you needed. The second i uploaded something the app crashes and I can no longer access my uploaded content. This app is a joke. Works fine until you upload. 👎
Just what I needed
by cfa17 on 2021/04/24 21:21
Kids always grabbing my phone to play games. I don’t have to worry anymore.
Very nice app
by Creeper slayer 214 on 2021/04/24 09:03
Also can in handy and keep locked 🔒
Me encanta
by Luiscart on 2021/04/24 03:55
Excelente app
Love
by yvasvi on 2021/04/23 18:53
Love this aplicación 👌🏻
AGreenluv
by 77MzAng on 2021/04/23 14:11
Great job
Excellent free app, high res storage
by Todd's Mac on 2018/01/19 01:40
Of course there are ads but they are not bad. Actually I don’t know who the average subscriber age or interest but I do know game apps are not for me. Speaking toward a few of the ads. Actually If I were in advertising I’d go for background checks, tracking devices, adult oriented play items etc. I’ve hit my limit on storage & I always try to respect the efforts of free app ads. My only complaint is that I saved video & it’s only accessible as a pic now. I realize it’s possible that I could have possibly changed the format prior to saving BUT I’ll also say I did depend on the app to act as a stand-alone safeguard for my videos and the only thing I know for certain is that even if I transfer the videos I have definitely lost the ability to VIEW VIDEO, only the initial image. Second, this is NOT true for all stored videos, only a particular related set. Odd thing is, it still shows the individual playtime on each referenced video
Works great - When it works
by fixitready on 2020/07/08 13:06
I don’t usually write reviews. But when my files have not backed up to the cloud in more than 2 years! (won’t share between platforms) there is something wrong. I can set my phone to lock never, leave the program open the entire night and it will still say 32 files uploading in the morning, or worse, the program will have crashed in the night and be back to my home screen. It also crashes a lot when trying to view a video, more often than not, and happens on two of my devices, so it’s not just a bad copy, it must be the program. You can’t blow up pics and zoom in like on apple photos, basic functionality like that is behind the times. I wrote to customer service, they wrote back, but when I asked if they would have access to the files in my account in order to help - no response. I bought the one time lifetime membership, so am now stuck. What crap - it now has filled my iPhone and I can’t erase the app without fear of losing all my content. Why doesn’t my iPad have my iPhone files and viva versa? The settings are set to backup to the cloud. What a load of crap. It’s time to tell the world how bad this is - I began writing this last year and just now noticed it was never submitted. I’m beside myself that I fell for this and blame the article that rated these apps a few years ago - do you research and learn which outfits actually work, do what they claim, and have real customer service.
Made my whole phone glitch out anytime i opened the app.
by LaURnP on 2021/01/19 15:19
I downloaded this app because i have a lot of videos and no where to put them. i downloaded it at some point in december 2020 and from the start it was super glitchy. it would shut down randomly and it would cause every single app on my phone to shut down as well. some of my videos were fairly long and when i would try to upload it would take me a few tries. DO NOT GET THIS APP. i have snap and the last few days whenever i would open keep safe and then open snap, snap would give me the terms agreement from october of 2019. i’m not sure if everyone got it but no one i know has had that issue whcih leads me to believe it was because of keep safe. this app overall is very very glitchy and will cause your phone to move super slow. i didn’t want to deal with it anymore since it took up so much of my iphone storage so i went through to save all of my photos back to my camera roll. i had to restart my phone about five times, close the app about 20 times, and re-save videos about 2-4 times. every few photos it would say that they failed to save to camera roll which is why i would have to completely close everything and restart my device. i’ve read that other people have had issues with this app being glitchy as well. if you need some where to save your videos and photos please do not get this app.
Fantastic but... not
by RoA(one and only) on 2017/12/14 13:57
This app is great for storage! You have the option to choose a custom color scheme for the display theme and choose between grid or mosaic display for media files in your albums. The app is compatible with photos, gif files, and videos. And the options to save photos/videos to your phone, move a file to a different album inside the app, and select an image as the album cover(s) are all wonderful features. And the option is given to delete files from your phone’s photo library once imported to help clean things up. The downfall, though, happens when uploading a video. Videos take a century and half to import. Understandably, they are larger files (especially when considering length of time) but it should take eight hours or longer to load. Importing videos seem to freeze the app. While you can still navigate in it, you cannot import anything for hours and hours when importing a video (even if it is ~20 sec) because the... well, I actually know WHAT it is but it’s inconvenient. All I can say is that the app is great. Except for this one critical piece that it claims to support. A couple other things: 1) It would be nice to be able to crest an album within an album. 2) It’s a bummer that the timer lock screen is no longer available. And even when it was, there wasn’t a slick way to discreetly add the feature to use Touch ID when using that lock.
Nice app but not great
by julianleighton on 2018/01/18 04:35
The app is great it lets you save a bunch of stuff, has a bunch of features like taking a picture of break in attempts, fake pin, fake albums, lets you personalize it as you wish, pretty sure it has a big storage. The only huge problem I have with it and that’s making me unsubscribe my premium subscription is that it takes extremely long to import big files like videos. And when I say extremely long i don’t mean an hour or 4. I mean days and weeks. I could try to import videos and they would never import. After weeks of trying. The app backs up automatically which is great but what’s the point of it if big files for some reason never get backed up. I’ve had this large videos in the app for months and they never finish being backed up. I’m not sure what the problem is but it’s really annoying. I purposely bought the premium subscription to be able to have a lot of storage and not have problems like this. But for sure it was a waste of money since it’s such a problem to import stuff and get them backed up. Other than that like I said the app has some great features just for sure don’t download it if you’re looking to save large videos
Could be far better.
by ZMEATCS on 2020/01/12 21:11
This app has come a very long way since it’s release, and the developers seem to be serious about making a quality app. However there is no way to sync images between devices. You can pay for the premium version of the app, but it still doesn’t have this feature. It allows for a honestly quite small amount of cloud storage, but if you’re like me and have thousands of photos it’s not a viable option. You also can’t upgrade your cloud storage. I pay for a large amount of ICloud storage but the files in this app don’t backup to ICloud. There should be some way to sync files between 2 devices that are right next to one another, or a way to get the files on this app to sync to ICloud instead of their cloud. If they want to put that feature behind the premium paywall that’s fine. I’m not a developer so I don’t know what, if any, limitations there would be to including a feature like this. All and all I love the design and accessibility of this app, but I may have to cancel my premium sub, and go with something that has a feature that allows sync or cloud that I can upgrade.
Recent bugs caused major issues
by PeterW76 on 2020/04/30 15:29
I have used keepsafe for 4+ years and never had any issues. I always thought it was a great app and have recommended it to other people for secure photo storage. But recently it has become unusable. It is extremely slow, is constantly syncing even though I have cloud backup turned OFF and constantly crashes out of the app. It is also suddenly taking up a HUGE* amount of space, to the point where my phone is full and other apps are unable to function. Trying to delete content only makes things worse. Usage has actually GROWN by 7GB after trying to clear space. I'm not the only person reporting the syncing and crashing issues. PLEASE help to fix this. * 17GB of content in keepsafe was consuming 85GB of space on my phone. UPDATE: After clearing space on my phone by dumping pics and music I was able to move all of my content out of keepsafe, uninstall and start again. Huge inconvenience but the issues seem to be resolved with the fresh install. No more syncing or crashing and the app is not consuming excessive space.
Either an app-breaking bug or developer is snooping
by Crlaozwyn on 2020/04/05 21:54
I’ve been using KeepSafe for over a year and it’s been my go-to privacy app after my previous one lost support. I choose to only store my content locally for privacy reasons - no sweat, it was easy to disable cloud storage. It’s been a while since I opened it so I can’t say exactly when this changed, but I tried opening the app today and it was unresponsive. Then I noticed it was syncing my content to the cloud. What?? I quickly closed the app and opened it again without being connected to the internet so I could disable cloud saving again. After 20 seconds or so of being unresolved, the app closed. Weird, right? I figured there may be a server side check to discourage piracy, so I opened it up with net access and waited until it showed syncing before killing internet access. 20 seconds later, the app closes. So, unless I sync all my content to the cloud, I’ve lost access to the app and my saved documents. Either they broke something on accident or they’re intentionally forcing every user to send their files over. While the files are encrypted, don’t think for a second that the developer can’t get those keys if they want them.
Encrypted Privacy
by edwinjbock on 2019/03/02 14:28
The reality is that our phones are mobile intrusion devices into our lives which governments, thieves and nefarious hackers can use to steal our most private thoughts and data. Hence, I’m privacy-obsessed in regard to my phone. KeepSafe has been part of my protective arsenal for a few years now. KeepSafe does a wonderful job encrypting snapshots of my unlock, Recovery and two-Factor codes; as well as drivers license, social security and other pictures and videos that would be very harmful if they got in the open. AES-256 encryption is the gold standard. You should NEVER settle for less. And that’s KeepSafe’s standard. Combine it with a VPN which never records logs - which they also make - and you’ve made it very difficult for intrusive others. Not impenetrable, as nothing is, but the encrypted data that someone can steal will at least be gibberish, indecipherable.
Will u please fix this app
by Charismanicole on 2019/04/07 11:05
This app is absolutely trash. It hasn’t worked right for a while now. It seems to get worse with every apple update. It won’t import photos correctly. I have to close the app numerous times before it will finally import then it doesn’t ask do I want to delete the photos from from my phone afterwards. It also has imported photos to the wrong place when I’ve imported to a specific album. Now it keeps importing every single photo I have on my phone to the main album when I attempted to import only certain photos to a different album. I tried deleting the album I created but now it keeps importing to the main album and it won’t stop. Every time I delete the photos (like over a thousand photos) from the main album and try to import selected photos to the right album the app, it just keeps importing EVERY SINGLE PHOTO FROM MY PHONE TO THE MAIN ALBUM! I even tried closing the app or cutting the phone off to stop it but once the app is re-launched, it justs picks up where it left off. I’m not going to continue to keep paying for this app. I’ll find some other app to use.
The Best App For Now
by Hi surfer on 2019/02/15 19:09
This is the best replacement app I have found for keeping sensitive personal photos and videos since my other app became defunct and unavailable. Still needs a lot of work such as naming individual files, option to keep some files locally and others on the cloud and the ability to import large amount of files from a computer such as by using the iTunes data import to get it into your iPhone/iPad. Right now I’m keeping part of my library on another app that I want to keep local, and keeping the rest that I want available on both the phone and the tablet (via iCloud sync) in KeepSafe app. I’m hoping they will keep developing until it becomes more fully featured but for now this is definitely the best there is in the App Store that I know of.
Great app, just one issue
by JohnKaBonk on 2019/01/31 04:23
I have been using this app for well over 2 years now to store some of my precious photos, the app is great even if you don’t invest money into it but theirs just one major issue, whenever I want to upload a gif or photo they always seem to be very small when I import them from my camera roll and it really annoys me. I double tap it or just zoom in more but it’s no use I always have to crop out the photo and sometimes it just makes it worse and with a gif it’s even harder because it’s all zoomed out and even if I zoom in to its max it’s still not as big as my screen... as it’s supposed to be. This issue has been here for ever and I just keep getting more annoyed so I decided to write this review so please fix this it’s one of its biggest app issues and I’m surprised they haven’t fixed it but overall great app for storing pics and videos just this one problem.
Just okay.. Keep looking
by AgentO2 on 2020/05/04 16:45
I’ve been using this app for years now, paying for premium, not typically running into too many problems, but the little things started to add up and I’ve decided that Dropbox will suit my needs better. So, I’m in the process of moving my photos - which has been nothing short of a chore. CONS: 1. For a lot of photos, after clicking on ‘export’, I get this error message; Error Error exporting one or more files: Could not download one or more files. I would like access to my photos, please. They’re mine, I copyright them, please give me back that access. 2. While I was paying for premium, after changing the theme, it never stayed that way. Even after updating, the app would crash it and revert back to the standard theme. Years this went on. I just couldn’t validate complaining about something so minute. 3. I’ve succumbed to moving the photos I DO have access to, to my camera roll, and THEN to my Dropbox. Why? Because KeepSafe only allows one photo to be transferred AT A TIME (between apps; keepsafe to Dropbox). I’m not spending the rest of my life exporting my photos from one app to another. C’mon. 4. Trying to share albums is a pain in the a**!! At least Dropbox is consistent. PROS: Can now use Face ID to unlock app (yay!!). Good price for storage. Has potential. I like that it gives the user the ability to change the album covers, lock certain albums...
Does the job but...
by Jdjdodoff on 2020/01/26 07:15
Ive had this app for about 4-5 years. It does what it’s supposed to do but every year there’s always a new problem going on w the app. But this years is by far the worst.(EX) I download the app taking up 50mb but with 15gb worth of media in the app. And I can open the app and add more stuff without the my old media in the app taking over space. Now I when I download it it automatically starts rising from 50mb to 15gb as soon as I open the app. The point of the app is to save space on your phone (and it did USED to do that) but now the app includes the whole gb it’s got inside already which means it makes it difficult to save media because ur iPhone now has 15gb taking over space from your app. I tried not to make this confusing and I hope everyone understood this.
Majorly helpful...but now..
by Seriously¿ on 2018/02/17 07:45
I’ve used this app for a long time now, and have been a premium member for what feels like a year. However most recently I’ve found I can no longer upload anything to any of my albums. I checked my space thinking I had finally used up all 5,000 spaces, but I’ve found I’m only just under half that, and have plenty of storage on my phone itself as well. When I press the plus, and select “import”, I can select pictures and videos I want saved in the vault, but when I press the button to activate the upload, nothing will happen. The photo album closes but nothing gets uploaded. I’m hoping it can be fixed with a simple update, I’m not wanting to have to find another app for this, I love this one.
Deleting NOW
by phlllt7 on 2020/12/13 02:40
Can you please give me all of my private photos that KeepSafe is not letting me access ... I have been using the free version of this app since 2015. many of the pictures where deleted and before I delete the app I would like the photos back. Truly hope that one day someone has enough time to file lawsuit against keepsafe inc. for these new, unfair updates.. American owned corporations are money hungry for pandemic dollars and it is absurd. I don’t like this app because photos can not simply be uploaded in a way where I never have to worry about looking back to see if the developer is doing sketchy stuff to get you to pay for free version. Photobucket , google photos , Shutterfly, etc don’t delete your photos if you forget to backup or if you log on from a new device... never have to worry about them being gone forever and for that I truly hate this app... y’all had one job. save private photos. Not save private photos and then demand that I back them up periodically.... app is a joke
Potential
by Traveler146 on 2020/12/10 04:12
From a user interface side, it has good security. Not sure how security is handled in the background. I don’t like the fact that KeepSafe does have the ability to see your content. It’s stated in there privacy statement. They state they only do it with a users consent but it be much better if it was truly encrypted. I understand if it was they could not help if some issue with a specific photo or album arose but I’d rather lose a whole album for the extra privacy. Maybe at least offer an option of no return. Also one thing that may be a deal break is, as others said, if you try to back up a large video or just a high quality video, the app, IF it even backs it up, takes forever. Like hours or days. Eventually Probably just freeze. And I have 500 Mbps upload speed. Once they fix that and hopefully make it more private, it will be a great app.
Was great, not just crap..
by mcbaer on 2018/04/24 02:10
This app use to be great; It did what it was intended to do.. keep certain files private. But then they went and added this “Shared” album crap. If I wanted to share the kind of files I’m using the app to hide, then I would just upload them to Google Photos or something. Also you can’t “copy” a file from one album into a “new” without it creating that album as a shared one... I DO NOT WANT to SHARE files so stop trying to force the crap feature onto paying users. And why cant I copy files to “non-shared” albums? I like to make a copy to a non-shared album so I can edit it, and keep the original where it is. And you can’t “delete” shared albums, also if you try to leave the album (being the owner) it locks the app up. They should have left this app along, and added the “share” option to another separate one, or make a option to turn off all share features. Again, the app was great now it’s just crap.
Terrible app
by iamblicky090 on 2021/01/09 14:18
Don’t even waste your time with this app. I’ve recently just had my final straw with it. I’ve had this app for years, and I’ve always had problems with it but chose to ignore them. Such as videos take so long to load when on and off WiFi it should be instantaneous but it’s not. My biggest problem is that this app basically slaps u in the fave and says buy premium or else. Like many I was conned into buying premium after my free trail. I purchased it for a year, that year is now up and I’m trying to downgrade to basic but the app keeps trying to tell me I don’t have 7.44 gb on my phone. (200gb iPhone 11 btw) I have plenty of space but the app just wants me to buy premium again and I’m not here for it. I can’t even access my photos because of this dumb pay wall. Why not just automatically downgrade to basic when it’s over why is there a pay wall??? You app developers are all scammers, people don’t waste your time on this app there are better ones with less problems.
KeepSafe
by Merlintoo on 2019/04/12 08:39
This app has been very easy for me to use so far, which is a good thing! I sometimes have difficulties with some of the apps I download, either because they turn out to be unnecessarily complicated, are designed for use by programmers who like it complicated and consider it a game to figure out, or are “buggy”. This app has been an unexpectedly easy to use, stable, and stress relieving feature for a “getting slightly older” person who prefers to think about ways to relieve his arthritis than how to use an app to help make his life a little easier. I am very happy to have discovered it, found it very helpful, and recommend anyone looking for an app for this purpose to give this a try!
THIEVES
by RCA ))) on 2018/04/26 19:01
Be warned: DO NOT SUBSCRIBE TO THEIR SERVICES!!! They scam you into buying a full year subscription instead of a monthly one which you originally think you signed up for. But then you get a receipt for a full year payment!!!!! They think it’s alright to trick you into a full year fee through their monthly services. I am very confused how this is at all acceptable! I didn’t use the subscription for more than 15 minutes, so I contacted their customer services to ask for a refund, yet they were vulgar, and unhelpful in all aspects. All they think about is money and they don’t care whether or not you are happy with what you get. From the bottom of my heart, DO NOT BUY INTO THIS APP! They will scam you and not help you. They will scrape any extra dollar and not care for their reputation. Is this what you want to buy into? I bet you don’t want that! So leave this app behind and move on to something better, because all you will find here are dollar craving, customer abusing and power thirsty thieves.
BEWARE!!!’
by dannjy on 2018/02/17 18:34
The app works okay but every time you open it they ask you to upgrade to their premium service. Usually, at the bottom of the screen, in very small print, you can click “no thanks”. Recently I opened the app and the small print was NOT there and I couldn’t get to my content and I could not get out of the screen. Some how I purchased the premium lifetime subscription by accident. I immediately contacted them and asked to cancel it and process a refund. They replied immediately and advised me no, they won’t process the refund. They advised there is a 3 step confirmation before a purchase is made. I did NOT receive 3 steps to confirm a $149 purchase. I contacted them again and heard back a few days later. It was the same response from the same person. Their replies are scripted responses sent to all customers and have not attempted to address my concern. If you use the basic app beware, they will trick you into purchasing their premium service.
Great security but missing some features
by NotJalpy on 2021/01/26 15:48
I’ve been using this app for a little while now and recently decided to purchase premium but the app itself is missing some essential features for an app of this nature. - Better organization of photos in albums - *Better import options such as being able to select a specific album to choose photos from - **THE ABILITY TO SKIM THROUGH VIDEOS AND SKIP TO CERTAIN PARTS (honestly I do not know how this isn’t in the app and it’s honestly embarrassing that you can’t currently do this) - *Ability to set the application to switch to a specific app by placing your phone face down - Possibly change the app icon and name to something less conspicuous if you so choose - *Even though it says you can change the app theme there is literally zero options to change the theme from within the app - *Option to type a pin in instead of a password for specific password protected albums - *Option to leave the album unlocked for x amount of time after typing password in so you don’t have to keep typing jt in if you accidentally leave to album Until the essential things in the list above (items marked with * or **) get fixed/added this app will not receive anything higher than 3 stars. It has the potential to be amazing but is just missing some absolutely essential features.
Used to be great...until it wasn’t
by Robert.Casad on 2018/04/25 21:56
I’m a “premium” member, have been for a few years, and this app has totally gone down hill in the past year. This app used to be fantastic for photo and video storage, a great UI and super responsive. I could get my photos to sync across my devices and they even offered a Mac app. One day the Mac app disappeared from the App Store, and they stopped updating it. It became very buggy very fast. Then I upgraded to an iPhone X. Now, with iOS 11, the app is constantly locking up my phone, forcing a hard reset. On top of that, if I add photos and then delete the app and redownload it, even days after the photos are supposedly uploaded to the “private cloud” the photos are gone. Not synced to my iPad or other devices, just gone. I’ve contacted the support team about this and their only solution was to delete and reinstall, which obviously doesn’t work. Very disappointed in an app that used to be worth paying the yearly fee for.
😡🤬From 4+ to less than ZERO!...
by JOHNNYBIGDICK16 on 2019/11/13 06:20
When I first got keep safe it was a great. App. Now it’s all about The money I guess?!? If we don’t want to pay please just give us our photos we trusted you with and let us stop using The app and we’ll walk away from each other happy?! For you to threaten or to actually destroy Photos of mine that mean a lot to me and others. Without any other means to recover private images which belong to me is not only wrong, it’s actually terribly unethical in ANY industry!! Even in warfare, we’ve evolved as a specie so much we allow the enemy to respectfully collect and conduct religious rights for their fallen. How can you treat your customer’s property like this?!?.... if you just destroy my photos; you’ll be viewed as nothing more than simple greedy DATA PIRATES AND EXTORTIONISTS!!! A compromise will absolutely be cause for a re-evaluation of this app and service by myself and possibly result in a NEW friendship between us!!! Whattya say, Old Friends?!!😬🤷🏼‍♂️.....
thunder and lightning. take what is yours.
by MetalGearOcelot on 2019/03/15 06:35
da best application for photos and hiding sensitive material from those you love most. they will come for your photos, and all of your files one day. it may be them, or it may be someone. but it will be one of the people you know or one of the people you will know in the future. do not let them get a toehold. strike while the iron is hot. pincer movements and pressure. tempo is the name of the game. you dictate the time and the tempo. attack. push. prod. check. move. displace displace displace. that’s right. deceive them all. conquer them. take what is yours, give nothing back. America #1 super. this is not even a joke post. i believe in america and myself, and now i believe in you too.
Terrible app
by mauriziocol on 2020/05/09 12:40
I used to have the premium app for 2 years, paying the year membership. One day during vacations, I dump my iPhone in the water and it got damage. When I got the replacement and tried to download all my files, my surprise was that half of them didn’t appear in the app, I tried several times uninstalling the app and downloading everything again and still not success. Then i contacted tech support and they were completely useless. I lost almost 10 years of files just because I trust a defected app. And yes, the files were suppose to be in the cloud because all of them have the mark as they were. ***to the developer who answered this review, did you ever read the whole story about the incident?, specially the last part when I said they were mark as being in the cloud?, and yeah, I’m way more sorry for losing my files that I trust you to keep up.
It’s slow
by warrrning on 2018/08/01 05:05
The software lags I have two phones and the video and photos that I have saved on one phone will not transfer over to the other phone that I have keeps saying is saved on. Both phones have keep safe on it however keep safe does not function the way it supposed to. I don’t know what they do every day but it is not business. This is a software that has a lot of potential however it lags when it comes to loading and transferring files to upload to the keep safe cloud. For file transfers. I believe that it’s very possible that the software that keep safe is using is very slow and I are their servers. Causing the lagging In the uploads. Also 5000 photos is very middle I was once introduced to them and offered 100,000. However they were unable to make it stick on my account. As I stated before the potential is there but the software they are using is very outdated
September 17' Review
by ToBeKniceley321 on 2017/09/29 16:33
App free version lets you have a free month of 'Premium' version features at first. Afterwards, switches to 'Basic' unless you pay a fee. All files are also stored on a private cloud in Premium & you can also select & delete album cover photos. Basic let's you store photos on a camera roll & put in albums, but premium allows locking individual albums & condenses files. Adding a passcode to the app & editing the layout colors is included in both versions. Saving pictures to the app is too simple, requiring simply to select wants files while in your camera roll & click lower left to send/forward & choose the KeepSafe icon. This is the only app of its kind that I've used & have no other to compare it.
Works some of the time
by wytworm on 2019/01/12 16:20
I have a workflow that has me sending 30-40 images from the keepsafe browser to the vault for later processing. My searches are random and i usually have many tabs open and want to be able to send images to the photo vault from any of them. What I have found is that the integration often fails while reporting success, and about 1/3 of the images are never saved. This has cost me much time and effort and some of my work is unrecoverable — i would have to scour history which i doubt KS keeps in order to reconcile images that I wanted to keep with images that PhotoVault allowed me to keep. Fatal flaw.
Video player needs more controls
by landcruisers on 2021/03/29 01:59
Update: I’ve scrolled through and seen literally dozens of comments about the lack of the simplest of video controls, yet it seems the developer is simply not bothered to respond to these in any way. Even an acknowledgement of “we’re looking at it” or “‘we’re just NOT gonna do it” would be helpful. Yet nothing. Yes, it is a nice photo vault, provided you pay the price. I’d be willing to pay but this video player needs some WORK. Pretty sure these other reviews are paid reviewers who just post 5 star review$ all day long. Previous review: I’m looking to upgrade from a pretty old photo video vault app. Even their ancient app has a video player with play controls such as rewind/FF by 5 second increments, in-app volume controls and a slider to find a specific spot in the video. You can also set the player to automatically advance to the next video or simply replay the current video over and over. I’m hoping the developer sees this review and replies by speaking to ways they intend to improve the video player. I mean, I wanted to have a few modern conveniences like cloud storage and syncing without having to manage albums among different devices. All of these are STRONG points for KeepSafe, but...y’all gotta do something about this player. What say you?
Expensive.. but worth it
by Adam Jernberg on 2019/02/24 17:08
So I started off with the calculator version of this app which was great! Kept all my passport, banking info, social security etc in this app to review but also feel safe in case someone were to somehow get into my phone. However, once that app was deleted from the App Store, this company charged me two yearly charges for the app and never refunded me or applied one of those payments to the following year. Outside of that, I gladly pay for the full access to get the most out of this app. Love the privacy and the storage. Today however after the update, I can’t seem to get passed the keypad. Totally frozen and then force quits. Fix please! Can’t upload or review my documents/files/ pictures.
Used to be nice...but not anymore! Expensive!
by CesarGv21 on 2018/10/04 06:49
Overall I used to like the app. Been using it for almost 2 years. But it’s been NINE months that I can’t import anything! It crashes the moment y press import or it freezes and then closes. There’s been a dozen updates, but none of them fixes the problem, im fact, it’s gotten worse! So sad, moreover when I have Premium for 24 dollars a year for an app that just doesn’t do the trick. Even more, the function to recognize duplicate photos was removed some time ago, it was such a great feature, too bad it was removed. I have an iPhone 6S, it used to work fine, now, it’s more of a hazzle than a tool. Smh... I really hope that the bugs were fixed, but their only answer is “restart your iPhone” but it simply does not work! I’m not one to give away money like that, so, of course, I’m not renewing mu subscription!
Was good but i lost 65% of my gallery
by TeeRaw777 on 2019/05/29 16:25
I’ve had keep safe premium for years now. Recently had to redownload app only to discover 3500+ items where missing .. items from years ago was missing items from the previous day. It’s as if the app decided what it wanted to keep and deleted the rest . Tried to get support and the guy took 2 days to reply then just said delete and redownload like that wasn’t something i had already tried or what ultimately caused ... then he took two more days to reply and simply told me to update the app and get it should help and that i had to leave the app open ... so i updated it and put my screen to never shut off snd went to sleep with it on the charger.. woke up to the same amount of items... so now years of collection is gone smh and i still haven’t got any answers
Good, but some critiques.
by MakzwellTV on 2019/06/06 00:54
Overall the app is great in terms of importing certain pictures for hiding. Most of the time the importing and syncing is fast, but I wish it was easier to see which files are still syncing because I constantly have the syncing 1 file and the loading bar at the bottom of my screen while the app is open and no files have the cloud symbol on them. I also wish I could randomly shuffle the order of the pictures and videos in certain folders. Other than that, no problem with files being deleted or low quality.
Horrible support Zero care for PAYING customers
by Pie J on 2019/10/22 18:08
I got this app over a year ago. I liked it and its worked great. I lost the e mail it was adjoined to so i had a recovery e mail in place. Was able to recover all my photo’s. Except now my recently fully paid subscription was gone. There is no reason for it to be. My apple id hasn’t changed. And all of my credentials are the same all except the e mail i set in the account as the main. I got involved with support and asked thaT they just tack on my subscription to this and let me ride out the remainder of my time. Which it renewed in September. So a year. I was told they wouldn't and to cancel my subscription as if none of my money or concerns matter. Its theft. I even showed proof of receipt from the app store. And now im not being replied too. Do not entrust your important pics and life parts wwith this app.
Saved pics
by Timmy township on 2018/10/04 22:59
I absolutely love this App. But I’m thinking about changing to something else because of the fact that I have to pay for the second line of protection. I like when I go into the app it shows a lock but no pick. Then you have to put in a another password to get into the pic. Then when you export a photo from the camera roll it ask you if you want to delete it from the camera roll. That’s what makes this app awesome. But in order for you to have it you have to pay for it. So I’m currently looking for other apps similar I’m sure there’s more out. I will keep this for now
Keepsafe...
by Rickissick209 on 2017/12/15 07:19
I love using your app and been using it for quite a few years now and became one of your pro members and enjoyed it but there’s been no new upgrades it’s been very plain nothing really new for what I spend a year I hope you make some better improvements with the way it looks and operates and saves nothing ever xtra to do in there except save and replay, my wife doesn’t even go on much and doesn’t really get into the commenting you have in there as well, very plain and boring not exciting all the time, I might move on soon if there’s nothing drawing my attention there. Thanks -loyal consumer
The app is handicapped unless you want to pay.
by Jo mama123 on 2018/02/15 19:24
The app is great looking, Fast, responsive and easy to use. However the problem arises more when you want to delete files from their cloud services (which automatically upload without asking ahead). Unfortunately the customer support contact section doesn’t properly work at the moment, it just constantly requests for you to update even though the latest updates already installed. So while I’d love to recommend and use this app myself, I plan on deleting it as soon as I figure out a way to delete my files from their cloud services. Keep in mind this review is based off of the free model. I’m sure you may have a better experience if your willing to pay the monthly, yearly, or lifetime plans.
It's so-so.
by Joe's Juke Box on 2018/03/31 02:47
Since I had the app and paid for the additional storage, I've lost pictures as well as video. The back up is extremely slow. When The app upgraded, it Wiped all of my pictures and videos from my cell phone. When I log back in and re-downloaded the pictures, several pictures and videos were no longer there. I love being able to upload pictures without opening the app but it's inconsistent. Because of Apple updates, the app does not work. Right now, I'm in the process of backing up the app on my Mac and it doesn't work.
Do NOT Use This App!!
by K1ng tee on 2018/11/02 04:21
I would give this app negative zero starts if I could!!! I’ve owned an iPhone since iPhone original and this is my first time writing a review ever!! That’s how much keepsafe has angered me!! People need to know that this software is crap!! I’ve had their service since 2013 and it deleted my photos little by little throughout the years. I finally see 0 photos, there’s just boxes where the photos once were. Customer service is a joke. They told me I lost my photos because I wasn’t updating the app. Which is pure BS. I always updated. There’s another photo lock app that I’ve had even longer and ALL my photos are there. Customer service pretty much just told me, too bad. I have proof of it as well. I lost 200 photos DO NOT trust this app. Look elsewhere or you’ll lose your photos.
Great Features, Poor Experience
by Snowblindmonk on 2019/12/18 15:54
This app has great futures for organizing, importing, deleting, securing, and backing up photos. It’s been a frustrating experience at times though. I paid for the subscription and this has ads in it still. The app will crash at times while trying to open photos. Seems to be mostly the photos synced to the cloud. I’ve also had it get stuck several times while trying to sync things to the cloud. I download all my photos out of the app, deleted the app, and reinstalled it. Issues got a little better but still existed. Gave this a year to improve but it did not improve enough. Cancelled my subscription and will be trying another app.
Eh...
by [Insertuseralias] on 2018/02/23 13:42
This app has been fantastic for me since I started using it about a year ago... but the app doesn’t seem to always work properly after upgrading to an iPhone X. Without fail, the app freezes on me and makes my entire phone non-responsive (or extremely slow to respond). Once I shut down the app, the rest of my phone returns to normal speed/functionality. Not sure what the bug is, but I really hope it gets identified and fixed so I can access my content again. Still giving it a 5 star since I don’t expect this issue to be a permanent thing.
Worked far better than I imagined :)))
by Thefam101 on 2021/01/06 04:39
This app is wonderful! I know what you might be thinking oh okay this is a bot writing a review but let me tell you I’m definitely not a bot. I’m a 18 year old male in my last year living with my parents and yes they do go through my phone... like daily. So when I got this app to hide some pictures ;) it was wonderful and of course my parents asked me to unlock it, but the app has a decoy vault feature that just had some silly pictures in them and after I showed them that they were content. 10/10 would recommend.
Love the App. But Apple is limiting them! (Mad face)
by TJ BabyDaddy on 2018/08/16 14:18
I have been using this app for years! Absolutely love it and the new features that keep coming out. I am a paid member. And it is well worth your money! However I just updated and Apple’s “New Laws” state that in section 1.1.6 that there can be no “false information” and therefore we have lost the secret Door function. Shame apple. It’s a feature I pay for and I want it back!! Change section 1.1.6 of your guidelines!! Or find a loophole KeepSafe! Either way, 10 stars if I could. Keep up the great work KeepSafe!! You are one app I love to throw my money at!
Thanks KeepSafe, I lost all my photos
by nayr15 on 2019/06/10 15:10
I had previously uploaded a ton of photos and videos to the app to free up space on my phone. They were many personal photos of various trips I have been on and memories. The photos are very important to me. However, when I went on the app the other day, I realized my free premium trial had ended. I did not need to purchase premium because I did not feel like I needed the features it provided. When I went to download the basic version, it wanted to download all the photos on KeepSafe to my phone to prevent loss, but every time I would try to do this, the app would tell me I did not have enough space, which I most definitely did, both on my phone and in my cloud. So the only way to get my precious photos back is to pay them money.
Crashing since last update.
by morymed on 2019/02/24 23:15
I have not been able to open the app on my phone since the last update. It will not load, and my stores pictures are being held hostage. The app is otherwise fine, but this should already have been fixed, especially since there’s a premium subscription fee. By the way, when I reported to customer service, I got zero help. The reply was basically that there was no fix for the issue?????? Installed the update...still does not work!!! No help from customer service. Please help!!
Not a happy camper
by Gee's Place AFC on 2020/05/09 01:46
I lost access to all of my very private pictures and videos that I trusted Keepsafe to store for me. I even subscribed for the year and when I reached out to troubleshoot with support it took them almost a week to finally reach the conclusion that they can not get my photos back to me. They even tried to convince me that I wasn't even a subscriber until I showed them my order number and confirmation of my yearly subscription. I had almost 42 files backed up but now I'm not able to retrieve them. I absolutely, positively, conclusively believe that they have stolen my files and will not release them back to me. Support basically apologized, recommended going through Apple support for a refund and offered to extend my subscription for an extra week. I just want my files back!
Expensive and Does Not Work
by demingn on 2019/12/28 15:23
DO NOT PURCHASE! If I could give zero stars, I would. I purchased the full version of Keep Safe, which is ~$150 if I remember correctly. I purchased it so I could use the Space Saver function through the application. That function allows you to store videos and pictures through Keep Safe and not on you phone so you can keep the amount of GB the application utilizes from your phone low. Well, Keep Safe disabled the Space Saver function several months ago and has no plan to offer it to its customers again. Now, they are NOT refunding me the money I paid for their application. The company is ridiculous and continuously dodges my frustration and questioning on when/if they plan to update the application with a working Space Saver function. DO NOT PURCHASE!
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All Versions
4.0
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 5
240,896
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22,767
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Current Version (10.4.1)
4.0
259,202 total
 5
222,905
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20,613
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7,222
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2,346
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6,116
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App name
secret photo vault - Keepsafe
Description
Download Keepsafe to join the millions of people who have entrusted over a billion pictures to Keepsafe: the most popular photo locker and album vault app. Keepsafe secures personal photos and videos by locking them down with PIN protection, fingerprint touch ID, and military-grade encryption. It’s the best place for storing your personal pictures and videos. With Keepsafe, you can protect your privacy, secure your photos, and save phone space. Use Keepsafe for: - Preserving special memories - Storing family photos - Protecting copies of your driver’s license, ID cards, and credit cards - Organizing important documents What makes Keepsafe different? • Award-winning photo locker, with over 70 million users • Beautiful design and UX. Easy to upload, view & organize photos • Smooth scrolling for photo viewing on all devices Basic Features: - Phone and tablet support - Simple interface - Easy-to-use PIN pad access - Photo backup - Custom albums - Full-screen and slideshow viewing for photos and videos - Integrated camera for taking photos directly in Keepsafe - Safe Send for sharing pictures for a limited time from Keepsafe - Syncs images and videos in Keepsafe to all of your Keepsafe installations on any platform Keepsafe Premium’s Exclusive Features: Manage Your Photos • Album Lock: Assign individual PIN codes to access particular albums • Private Cloud: Stores up to 10,000 items in Keepsafe • Space Saver: Compresses photos and saves originals to the Cloud • Trash Recovery: Retrieves photos you’ve mistakenly deleted Personalize Keepsafe • Ad-Free: Keeps your photo-viewing experience distraction-free • Custom Album Covers: Sets album thumbnails to a specific image ======================== Help & Support Problems or questions? Visit Keepsafe’s support site at https://support.getkeepsafe.com/hc/en-us Send a ticket from inside Keepsafe (best for troubleshooting) Contact us at support@getkeepsafe.com ======================== Keepsafe Premium Subscription - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the period - Length of subscriptions: one month & one year - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Price of subscriptions: one month - $9.99 dollars & one year - $23.99 dollars - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - Any unused portion of a free period, if offered, will be forfeited when the user purchases a subscription. ======================== Links Terms of Service: https://www.getkeepsafe.com/policies/#terms Privacy: https://www.getkeepsafe.com/policies/#privacy Keepsafe Basic is ad supported: https://youradchoices.com
👍
by 🥸😎🤩🤓 on 2021/05/13 13:50
Excellent safe way to hold private pics!
Keeps crashing during upload
by Ferball77 on 2021/05/13 06:43
App keeps crashing when importing is attempted. Please fix this NOW 5/12/21
Great app
by rgr195v1 on 2021/05/12 18:07
Easy to use. Great security features, even if you aren’t using the cloud backup features
Amazing
by itsCCM on 2021/05/11 17:07
Thanks for this app, seriously
Pin forgotten
by Brielle122890 on 2021/05/11 05:24
I have tried multiple times to get access to my account. I cannot remember the pin. I have sent emails to 3 of my email that could have been used. No recovery email was sent. I went to customer service and it said to send “is this email registered with keep safe” 2/3 got a reply saying no this email is not registered. I have 100 of photos I would like to access but no one will get back to me. I am assuming the one where I haven’t heard anything back about is the email that I use to register. This is so stupid. I would just like to get access to my photos.
Never told me about membership
by A guy who has a phone on 2021/05/11 05:17
All my vacation videos and photos and other important stuff is now gone forever ):
😭
by royah degan on 2021/05/09 23:58
This app truck me it have all my pictures and videos and not giving it to me back because they want money because of this app I don’t my pictures and videos ☹️😩😩😩😭😭
WILL DELETE YOUR PHOTOS
by boooooletgo on 2021/05/09 04:08
DO NOT USE THIS TERRIBLE APP, YOUR “FREE TRIAL” WILL EXPIRE AND YOU WILL NOT BE ABLE TO GET IN THE APP WITHOUT PAYING, NO WARNING ABOUT A TRIAL EXPIRING ABSOLUTELY WORSE APP
BRING BACK PHOTO EDITING
by JazminPacheco7069 on 2021/05/09 03:40
I like the new app design layout but you guys need to bring back photo editing and being able to rearrange photos and albums in whatever order we want! When I add photos in bulk I can’t rearrange them once in the album like I use to. Thank you
Great
by Jerry!! :D on 2021/05/09 02:43
I really really love this app it's the best
Disappointed
by Ali.Cast on 2021/05/08 17:44
So i want to hide all my pics from my hidden on my phone well i had to mane a account and the first thing is that its not organized and the pics are all over the place so i don't know what os what and none of the pic in my hidden album were there ive tried apps were the hidden album is there but could only fit 100 pictures and i have more than 100 soo ya that my opinion/experience so ya
Cannot share albums
by reviewedbecausebad on 2021/05/08 16:10
I only used the app to participate in shared albums but they must have back-rolled that feature. I contacted support and they let me know it’s because they are overhauling the app. So more than likely they chose to get rid of it.
Lo tengo ase muchos años y es súper profesional me encanta es súper privado Gracias .
by leoalian on 2021/05/08 15:55
Grandes por su privacidad y su mejor servicio año tras año .
awesome
by Carllitooos on 2021/05/08 11:45
sweet app!
Love KeepSafe
by groove773 on 2021/05/07 19:00
I like the app, easy to use and keep photos private
Keep safe is great
by Hey b 15 on 2021/05/07 15:47
I really like it
Rev. David Michaels
by Dalomic747 on 2021/05/07 14:12
I highly recommend Keepsafe to help in keeping particularly important documents and pictures in an especially secure place.
Dope
by YungOVO on 2021/05/06 23:21
I love it & it helps me save the best nudes :)
Secure
by Billh164 on 2021/05/06 22:43
Love this photo vault, easy to move private photos and easy to access once moved.
Perfect, everything i need it for and works great!
by Cjayyy1 on 2021/05/06 13:42
Fits everything i have well organized and useful tools in app as well as ad-on
HORRIBLE
by AlyssaFentn on 2021/05/05 23:59
This app was TERRIBLE!I purchased an annual subscription, and this app was awful and full of bugs. It duplicated my photos, erased photos, it was incredibly slow and lag he, and you can’t get a refund according to their policy. So they are flaunting a crappy app that’s basically useless and keeping your money.
App Looks Different from Pictures
by BadgerScout on 2021/05/05 21:39
I got the app to gallery share with a friend and it won’t even appear as an option for me. The whole layout looks like a basic version of what it should look. Just the basic white with my albums in it. So idk if IOS is trolling me or this app is screwing me over but i just want the features that are already supposed to be there
Wow
by IamBone1 on 2021/05/05 18:48
To many ads , deleting hate being forced to by a premium service !
Amazing
by Mel234567890 on 2021/05/05 16:02
You his app does exactly what it says it does. Plan to use it forever or until my iPhone will do all of this for free. I use the paid version and it will store 10,000 pictures. I don’t save anything in my phone anymore
Don’t Upgrade- iPhone XS Max
by Mike- IPhone 5 on 2021/05/05 10:26
As soon as I purchased premium an entire album of mine was rendered unviewable. I cannot move delete, recover, or unhide the entire album. Very Frustrated
I love it
by keep saferrrrrr on 2021/05/05 05:49
I have used the app for past few years love it
Awesome
by 23 is me on 2021/05/04 21:52
Awesome
Deletes you photos on your album after storage is full
by TheBeast0622 on 2021/05/04 10:14
Over 5000 photos that haven’t even been uploaded to the app have been deleted out of my Album. Worked okay for a while until it got so full it couldn’t even let you see the photos that were uploaded. Downloading this app was a HUGE mistake save yourself the trouble and find a better photo vault
Safe
by PK kun on 2021/05/04 04:51
Easy to use and safe
Privacy
by Lella-BR on 2021/05/04 00:03
I’m absolutely loving this app. I can save my private photos and set up different passwords to each album. And that’s beside the password required to enter the app itself. The option to edit and move pics between albums are great. Hey, now I don’t longer have to worry when my kids access my phone!!!😃
What??
by 3/5... Here's why... on 2021/05/03 16:02
If the app is 1.99 a month why are y’all charging me 25.43?? Is this a scam?
Amazing
by TheChemist0 on 2021/05/03 13:29
Love this app
Great
by jihad mustapha on 2021/05/03 11:27
Great app to have
Corsario Negro.
by Corsari Negro on 2021/05/02 23:56
I like the app. Privacy is a must.
KeepSafe
by Mike Mazike on 2021/05/02 22:18
It’s a great app for keeping your private pictures private!!! There’s a lot of wondering eyes. Keep up the great work.
good app but missing a couple of features
by schoutvfsvbgd on 2021/05/02 16:00
i’ve been using keepsafe for a bit now and it’s a good privacy app but my only problem with it is that they should add a zoom in/zoom out feature and a feature to skip throughout sections in a video.
it’s okay
by Sibicle on 2021/05/02 08:19
it works okay. sorting is like nonexistent. i was futzing around in terminal modifying creation times and i still couldn’t get it to sort a sequence of images the same way once it was imported. other than that i suppose it does what it says on the tin! and i can have a...separate photo collection that is backed up somewhere. honestly what that backup place is is so the thing i would be curious to know.
Love nice too much I love it
by fredvrick on 2021/05/02 02:01
Nice an lovely love it
Amazing Application
by Hossamadam on 2021/05/01 22:33
I love it i am happy about it very secure thanks a lot
🤫🤫🤫
by kobetime on 2021/05/01 20:59
👌🏾👌🏾👌🏾
Love it
by BlacGangster6 on 2021/05/01 19:29
Love it
Lost photos
by SageRunner on 2021/05/01 16:52
Like this app for the most part but every once in a while it has trouble “loading a photo”. By that, it means that picture is gone and youre not getting it back. What good is a photo vault that loses your photos. I paid for a year subscription on this and i have no trust for this app to hold my pictures anymore. I never know what picture will be gone when it is opened.
Ending in a bad way
by Csw1194 on 2021/05/01 14:36
After paying for a subscription for almost a year, all of my Photos were deleted after an app update. I wasn’t able to login for three days. Doesn’t appear there is away to get them back. I would prefer probably just going to different app for my photo Storage needs.
Horrible.
by Aftowskicali on 2021/05/01 04:37
One day my app crashed, and i reinstalled it as they said. All my photos and videos were gone. I didn’t have them on anything else. I didn’t get any back. I am so upset and can’t believe this.
Some of my files are gone.
by vclee_23 on 2021/04/30 23:56
All of my files are not here!
قطر
by al sabaae on 2021/04/30 21:03
تمام ممتاز جداً
بغداد
by المقدادي on 2021/04/30 17:54
رااااائع
Sin título
by ikirkucho on 2021/04/30 13:27
Intimidad guardada
Love KeepSafe
by Oz Da Man on 2021/04/30 13:17
Great way to keep prying eyes from viewing private photos!
La mejor
by Cdillanes on 2021/04/30 10:20
Seguridad 100% gracias
Help
by brightonwj on 2021/04/29 23:36
Help photos stuck in app not letting me access to download them without paying
Crash issue resolved!
by Omid202 on 2021/04/29 20:15
Thank you dear developers for addressing the crashing issue in less than 24 hours! You're Awesome!
Thank you new update worked for me
by App man296 on 2021/04/29 18:27
New update worked i can log in no problem now
Best photo vault on the market
by J1mtones on 2021/04/29 13:37
I use this for photos I don't want seen in my camera roll, and also any credit card or bank related items that I might need to reference at a later date
Not Only Nice - It’s Grrreat!
by RidgebackLove on 2021/04/29 12:42
I’ve been using the premium version for over two years now and have found it exceptional.
App crashing
by EAsportscaptol on 2021/04/29 01:38
I love this app so much and the new update makes it crash please fix
Personal Experience
by drubrown22 on 2021/04/29 01:17
Ive had the app for about 3 yrs now. I pay for the annual subsciption. Regardless of that, I deem it worthy of the money. Dont have many complaints but I do have 2 big ones...first one is the files say theyre being backed up but they never actually do. And the second/current one is it absolutely refuses to open. I try to open & immediately quits. Ive restarted my phone twice now. And in all honesty i dont trust that all my stored files will remain there if i delete & redowload the app. So please fix this mishap before I end up finding buisness elsewhere. Thanks.
App keeps crashing
by BadReviewsButIdontCareBiach on 2021/04/29 01:05
My app keeps crashing could you please update it some how or could I could get a developer response on how to help
Crashing
by ricketsdeuces on 2021/04/29 00:16
The app is continually crashing all of a sudden within one second of opening it!! What should I do??
App unusable
by jc734 on 2021/04/29 00:11
Crashes instantly
Can’t get in
by Motivation103 on 2021/04/29 00:04
I can’t get in the app I click on it and it opens then closes keepsafe support. Update
Fix your app
by unhappycamper83 on 2021/04/28 23:10
As of your last update I can no longer access the app.
App not opening
by borgie300 on 2021/04/28 23:00
New update killed the app. Doesn’t open on IPhone 12 anymore
App does not open!
by -Moren on 2021/04/28 22:54
After the latest update (released two days ago of this review) the app does not open and it is impossible to access the data inside the app. Needs immidiate fixing. Currently would not recommend.
App
by extra_ b on 2021/04/28 21:56
I’ve been using this app for about 6-7 years and it’s been great up until the update the other day now app won’t open so I’m guessing I have done lost all my photos
Great but there’s a problem
by DJRouse on 2021/04/28 21:38
So the app is great. It’s overall the best private photo storage app so far. The problem, though, is that you can no longer open the app anymore, which I hope can get fixed soon because I’ve got important photos in there.
Recall that update
by Hxv- on 2021/04/28 21:18
I updated the app this morning and now the app is unusable. It doesn’t even give me the option for my pin, it just closes out by itself. I love the app in general, just fix this update
app is crashing!!
by bordeaux&fazo on 2021/04/28 20:58
upon your new update it now won’t open at all. fix please.
Good but not allowing me to open it
by damanchito on 2021/04/28 20:55
This is an amazing app but recently it does not want to open so hopefully this is fixed immediately.
The best
by shazam818 on 2021/04/28 20:20
Great job
Og
by Bigzeacc on 2021/04/28 15:50
Need work
Usually love the app
by Patrick0yoshi on 2021/04/28 15:35
But it won’t open anymore it’s like it has a bug and won’t let me open the app at all
Last update had a Bug please fix !!
by LitLifeBen on 2021/04/28 15:00
I can't even open the app
Wont open
by Joseph@1694 on 2021/04/28 12:06
New update messed up the app. Worked fine before hand. Now won’t even open.
App crash new update
by john 2 3 9 7 on 2021/04/28 09:18
The title explains it all this new update has completely broken the app I cant open it up I get to the purple splash screen and it crashes instantly. Any help or a quick hot fix would be most appreciated.
App won’t open
by josereyes29 on 2021/04/28 08:18
The app won’t open (crashes) after update. Please fix or I’ll delete the app.
App crashes
by DreGod458 on 2021/04/28 08:09
When I open the app... it instantly crashes every time
Your data is not safe with keepsafe
by Romanthefourth on 2021/04/28 07:56
I updated to ios 14.5 and lost all of my data. Keepsafe is not secure. Do not use it. A good alternative is your vault in OneDrive. Just please do not use keepsafe and if you already do do not update to ios 14.5
App won’t open after recent update
by Sajehn on 2021/04/28 04:39
This app has been working amazingly for the past 2 years. But after this last update, the app won’t open anymore. It just crashes after the app icon is touched. Please fix this, i really enjoy the app.
What’s going on
by Watts Locc on 2021/04/28 04:12
It’s not opening
Buggy
by clootab on 2021/04/28 04:04
It’s so buggy right now. Constantly closing out.
Lost photos
by hhhd CSS sent on 2021/04/28 03:11
I was keeping a girls buds in their and deleted the apps dn reinstalled the next day and half of them were gone and the girl wasn’t sendigg by anymore after that
Fix
by Ahmed bin talib on 2021/04/28 00:57
Please fix this update it’s not working
The best
by Xiom!@ on 2021/04/27 17:53
I’m super happy with this app
last update Ruined the app
by Kats1111hope on 2021/04/27 07:27
Roll back the last update and fix what you did. The app is now un usable on ios (iphone 11) and with the paid subscription this is truly unacceptable
APP CRASHH!!!
by JennyPlayer101 on 2021/04/27 03:11
App just crashed!! I want my pictures! Check your app! Pealseee check your app!!! I cant get in, it just logs me out! 🆘⚠️‼️⚠️‼️🆘
Bug
by gamingsavage115 on 2021/04/26 23:21
App not opening up
Excelente
by JoseSoto1971 on 2021/04/26 23:17
Excelente
Best app ever
by Babymo809 on 2021/04/26 20:17
I’ve been using this app for almost 4 years I believe and I have nothing negative to say about it. I’ve never had any issues and all my stuff is safe. Thank you
Polished app, missing features
by ender13 on 2021/04/26 11:31
The app is clean and easy to use which is great. A premium price is also paid so I expect a few more features— mainly more video controls. For example there isn’t any way to scrobble.
Review
by rizza0528 on 2021/04/26 05:02
Had to delete my entire apps, reinstall everything and was scared ii i backed Up my files and voila! All my files are backed up love this app!!!
I love it!
by ccoleman1114 on 2021/04/25 13:20
Great app! Does everything I need it to do.
5 stars
by La-La38 on 2021/04/25 12:09
Happy and Grateful
Looked simple and easy until you upload something
by ariana756789 on 2021/04/25 08:07
It looked so simple and easy to upload what you needed. The second i uploaded something the app crashes and I can no longer access my uploaded content. This app is a joke. Works fine until you upload. 👎
Just what I needed
by cfa17 on 2021/04/24 21:21
Kids always grabbing my phone to play games. I don’t have to worry anymore.
Very nice app
by Creeper slayer 214 on 2021/04/24 09:03
Also can in handy and keep locked 🔒
Me encanta
by Luiscart on 2021/04/24 03:55
Excelente app
Love
by yvasvi on 2021/04/23 18:53
Love this aplicación 👌🏻
AGreenluv
by 77MzAng on 2021/04/23 14:11
Great job
Excellent free app, high res storage
by Todd's Mac on 2018/01/19 01:40
Of course there are ads but they are not bad. Actually I don’t know who the average subscriber age or interest but I do know game apps are not for me. Speaking toward a few of the ads. Actually If I were in advertising I’d go for background checks, tracking devices, adult oriented play items etc. I’ve hit my limit on storage & I always try to respect the efforts of free app ads. My only complaint is that I saved video & it’s only accessible as a pic now. I realize it’s possible that I could have possibly changed the format prior to saving BUT I’ll also say I did depend on the app to act as a stand-alone safeguard for my videos and the only thing I know for certain is that even if I transfer the videos I have definitely lost the ability to VIEW VIDEO, only the initial image. Second, this is NOT true for all stored videos, only a particular related set. Odd thing is, it still shows the individual playtime on each referenced video
Works great - When it works
by fixitready on 2020/07/08 13:06
I don’t usually write reviews. But when my files have not backed up to the cloud in more than 2 years! (won’t share between platforms) there is something wrong. I can set my phone to lock never, leave the program open the entire night and it will still say 32 files uploading in the morning, or worse, the program will have crashed in the night and be back to my home screen. It also crashes a lot when trying to view a video, more often than not, and happens on two of my devices, so it’s not just a bad copy, it must be the program. You can’t blow up pics and zoom in like on apple photos, basic functionality like that is behind the times. I wrote to customer service, they wrote back, but when I asked if they would have access to the files in my account in order to help - no response. I bought the one time lifetime membership, so am now stuck. What crap - it now has filled my iPhone and I can’t erase the app without fear of losing all my content. Why doesn’t my iPad have my iPhone files and viva versa? The settings are set to backup to the cloud. What a load of crap. It’s time to tell the world how bad this is - I began writing this last year and just now noticed it was never submitted. I’m beside myself that I fell for this and blame the article that rated these apps a few years ago - do you research and learn which outfits actually work, do what they claim, and have real customer service.
Made my whole phone glitch out anytime i opened the app.
by LaURnP on 2021/01/19 15:19
I downloaded this app because i have a lot of videos and no where to put them. i downloaded it at some point in december 2020 and from the start it was super glitchy. it would shut down randomly and it would cause every single app on my phone to shut down as well. some of my videos were fairly long and when i would try to upload it would take me a few tries. DO NOT GET THIS APP. i have snap and the last few days whenever i would open keep safe and then open snap, snap would give me the terms agreement from october of 2019. i’m not sure if everyone got it but no one i know has had that issue whcih leads me to believe it was because of keep safe. this app overall is very very glitchy and will cause your phone to move super slow. i didn’t want to deal with it anymore since it took up so much of my iphone storage so i went through to save all of my photos back to my camera roll. i had to restart my phone about five times, close the app about 20 times, and re-save videos about 2-4 times. every few photos it would say that they failed to save to camera roll which is why i would have to completely close everything and restart my device. i’ve read that other people have had issues with this app being glitchy as well. if you need some where to save your videos and photos please do not get this app.
Fantastic but... not
by RoA(one and only) on 2017/12/14 13:57
This app is great for storage! You have the option to choose a custom color scheme for the display theme and choose between grid or mosaic display for media files in your albums. The app is compatible with photos, gif files, and videos. And the options to save photos/videos to your phone, move a file to a different album inside the app, and select an image as the album cover(s) are all wonderful features. And the option is given to delete files from your phone’s photo library once imported to help clean things up. The downfall, though, happens when uploading a video. Videos take a century and half to import. Understandably, they are larger files (especially when considering length of time) but it should take eight hours or longer to load. Importing videos seem to freeze the app. While you can still navigate in it, you cannot import anything for hours and hours when importing a video (even if it is ~20 sec) because the... well, I actually know WHAT it is but it’s inconvenient. All I can say is that the app is great. Except for this one critical piece that it claims to support. A couple other things: 1) It would be nice to be able to crest an album within an album. 2) It’s a bummer that the timer lock screen is no longer available. And even when it was, there wasn’t a slick way to discreetly add the feature to use Touch ID when using that lock.
Nice app but not great
by julianleighton on 2018/01/18 04:35
The app is great it lets you save a bunch of stuff, has a bunch of features like taking a picture of break in attempts, fake pin, fake albums, lets you personalize it as you wish, pretty sure it has a big storage. The only huge problem I have with it and that’s making me unsubscribe my premium subscription is that it takes extremely long to import big files like videos. And when I say extremely long i don’t mean an hour or 4. I mean days and weeks. I could try to import videos and they would never import. After weeks of trying. The app backs up automatically which is great but what’s the point of it if big files for some reason never get backed up. I’ve had this large videos in the app for months and they never finish being backed up. I’m not sure what the problem is but it’s really annoying. I purposely bought the premium subscription to be able to have a lot of storage and not have problems like this. But for sure it was a waste of money since it’s such a problem to import stuff and get them backed up. Other than that like I said the app has some great features just for sure don’t download it if you’re looking to save large videos
Could be far better.
by ZMEATCS on 2020/01/12 21:11
This app has come a very long way since it’s release, and the developers seem to be serious about making a quality app. However there is no way to sync images between devices. You can pay for the premium version of the app, but it still doesn’t have this feature. It allows for a honestly quite small amount of cloud storage, but if you’re like me and have thousands of photos it’s not a viable option. You also can’t upgrade your cloud storage. I pay for a large amount of ICloud storage but the files in this app don’t backup to ICloud. There should be some way to sync files between 2 devices that are right next to one another, or a way to get the files on this app to sync to ICloud instead of their cloud. If they want to put that feature behind the premium paywall that’s fine. I’m not a developer so I don’t know what, if any, limitations there would be to including a feature like this. All and all I love the design and accessibility of this app, but I may have to cancel my premium sub, and go with something that has a feature that allows sync or cloud that I can upgrade.
Recent bugs caused major issues
by PeterW76 on 2020/04/30 15:29
I have used keepsafe for 4+ years and never had any issues. I always thought it was a great app and have recommended it to other people for secure photo storage. But recently it has become unusable. It is extremely slow, is constantly syncing even though I have cloud backup turned OFF and constantly crashes out of the app. It is also suddenly taking up a HUGE* amount of space, to the point where my phone is full and other apps are unable to function. Trying to delete content only makes things worse. Usage has actually GROWN by 7GB after trying to clear space. I'm not the only person reporting the syncing and crashing issues. PLEASE help to fix this. * 17GB of content in keepsafe was consuming 85GB of space on my phone. UPDATE: After clearing space on my phone by dumping pics and music I was able to move all of my content out of keepsafe, uninstall and start again. Huge inconvenience but the issues seem to be resolved with the fresh install. No more syncing or crashing and the app is not consuming excessive space.
Either an app-breaking bug or developer is snooping
by Crlaozwyn on 2020/04/05 21:54
I’ve been using KeepSafe for over a year and it’s been my go-to privacy app after my previous one lost support. I choose to only store my content locally for privacy reasons - no sweat, it was easy to disable cloud storage. It’s been a while since I opened it so I can’t say exactly when this changed, but I tried opening the app today and it was unresponsive. Then I noticed it was syncing my content to the cloud. What?? I quickly closed the app and opened it again without being connected to the internet so I could disable cloud saving again. After 20 seconds or so of being unresolved, the app closed. Weird, right? I figured there may be a server side check to discourage piracy, so I opened it up with net access and waited until it showed syncing before killing internet access. 20 seconds later, the app closes. So, unless I sync all my content to the cloud, I’ve lost access to the app and my saved documents. Either they broke something on accident or they’re intentionally forcing every user to send their files over. While the files are encrypted, don’t think for a second that the developer can’t get those keys if they want them.
Encrypted Privacy
by edwinjbock on 2019/03/02 14:28
The reality is that our phones are mobile intrusion devices into our lives which governments, thieves and nefarious hackers can use to steal our most private thoughts and data. Hence, I’m privacy-obsessed in regard to my phone. KeepSafe has been part of my protective arsenal for a few years now. KeepSafe does a wonderful job encrypting snapshots of my unlock, Recovery and two-Factor codes; as well as drivers license, social security and other pictures and videos that would be very harmful if they got in the open. AES-256 encryption is the gold standard. You should NEVER settle for less. And that’s KeepSafe’s standard. Combine it with a VPN which never records logs - which they also make - and you’ve made it very difficult for intrusive others. Not impenetrable, as nothing is, but the encrypted data that someone can steal will at least be gibberish, indecipherable.
Will u please fix this app
by Charismanicole on 2019/04/07 11:05
This app is absolutely trash. It hasn’t worked right for a while now. It seems to get worse with every apple update. It won’t import photos correctly. I have to close the app numerous times before it will finally import then it doesn’t ask do I want to delete the photos from from my phone afterwards. It also has imported photos to the wrong place when I’ve imported to a specific album. Now it keeps importing every single photo I have on my phone to the main album when I attempted to import only certain photos to a different album. I tried deleting the album I created but now it keeps importing to the main album and it won’t stop. Every time I delete the photos (like over a thousand photos) from the main album and try to import selected photos to the right album the app, it just keeps importing EVERY SINGLE PHOTO FROM MY PHONE TO THE MAIN ALBUM! I even tried closing the app or cutting the phone off to stop it but once the app is re-launched, it justs picks up where it left off. I’m not going to continue to keep paying for this app. I’ll find some other app to use.
The Best App For Now
by Hi surfer on 2019/02/15 19:09
This is the best replacement app I have found for keeping sensitive personal photos and videos since my other app became defunct and unavailable. Still needs a lot of work such as naming individual files, option to keep some files locally and others on the cloud and the ability to import large amount of files from a computer such as by using the iTunes data import to get it into your iPhone/iPad. Right now I’m keeping part of my library on another app that I want to keep local, and keeping the rest that I want available on both the phone and the tablet (via iCloud sync) in KeepSafe app. I’m hoping they will keep developing until it becomes more fully featured but for now this is definitely the best there is in the App Store that I know of.
Great app, just one issue
by JohnKaBonk on 2019/01/31 04:23
I have been using this app for well over 2 years now to store some of my precious photos, the app is great even if you don’t invest money into it but theirs just one major issue, whenever I want to upload a gif or photo they always seem to be very small when I import them from my camera roll and it really annoys me. I double tap it or just zoom in more but it’s no use I always have to crop out the photo and sometimes it just makes it worse and with a gif it’s even harder because it’s all zoomed out and even if I zoom in to its max it’s still not as big as my screen... as it’s supposed to be. This issue has been here for ever and I just keep getting more annoyed so I decided to write this review so please fix this it’s one of its biggest app issues and I’m surprised they haven’t fixed it but overall great app for storing pics and videos just this one problem.
Just okay.. Keep looking
by AgentO2 on 2020/05/04 16:45
I’ve been using this app for years now, paying for premium, not typically running into too many problems, but the little things started to add up and I’ve decided that Dropbox will suit my needs better. So, I’m in the process of moving my photos - which has been nothing short of a chore. CONS: 1. For a lot of photos, after clicking on ‘export’, I get this error message; Error Error exporting one or more files: Could not download one or more files. I would like access to my photos, please. They’re mine, I copyright them, please give me back that access. 2. While I was paying for premium, after changing the theme, it never stayed that way. Even after updating, the app would crash it and revert back to the standard theme. Years this went on. I just couldn’t validate complaining about something so minute. 3. I’ve succumbed to moving the photos I DO have access to, to my camera roll, and THEN to my Dropbox. Why? Because KeepSafe only allows one photo to be transferred AT A TIME (between apps; keepsafe to Dropbox). I’m not spending the rest of my life exporting my photos from one app to another. C’mon. 4. Trying to share albums is a pain in the a**!! At least Dropbox is consistent. PROS: Can now use Face ID to unlock app (yay!!). Good price for storage. Has potential. I like that it gives the user the ability to change the album covers, lock certain albums...
Does the job but...
by Jdjdodoff on 2020/01/26 07:15
Ive had this app for about 4-5 years. It does what it’s supposed to do but every year there’s always a new problem going on w the app. But this years is by far the worst.(EX) I download the app taking up 50mb but with 15gb worth of media in the app. And I can open the app and add more stuff without the my old media in the app taking over space. Now I when I download it it automatically starts rising from 50mb to 15gb as soon as I open the app. The point of the app is to save space on your phone (and it did USED to do that) but now the app includes the whole gb it’s got inside already which means it makes it difficult to save media because ur iPhone now has 15gb taking over space from your app. I tried not to make this confusing and I hope everyone understood this.
Majorly helpful...but now..
by Seriously¿ on 2018/02/17 07:45
I’ve used this app for a long time now, and have been a premium member for what feels like a year. However most recently I’ve found I can no longer upload anything to any of my albums. I checked my space thinking I had finally used up all 5,000 spaces, but I’ve found I’m only just under half that, and have plenty of storage on my phone itself as well. When I press the plus, and select “import”, I can select pictures and videos I want saved in the vault, but when I press the button to activate the upload, nothing will happen. The photo album closes but nothing gets uploaded. I’m hoping it can be fixed with a simple update, I’m not wanting to have to find another app for this, I love this one.
Deleting NOW
by phlllt7 on 2020/12/13 02:40
Can you please give me all of my private photos that KeepSafe is not letting me access ... I have been using the free version of this app since 2015. many of the pictures where deleted and before I delete the app I would like the photos back. Truly hope that one day someone has enough time to file lawsuit against keepsafe inc. for these new, unfair updates.. American owned corporations are money hungry for pandemic dollars and it is absurd. I don’t like this app because photos can not simply be uploaded in a way where I never have to worry about looking back to see if the developer is doing sketchy stuff to get you to pay for free version. Photobucket , google photos , Shutterfly, etc don’t delete your photos if you forget to backup or if you log on from a new device... never have to worry about them being gone forever and for that I truly hate this app... y’all had one job. save private photos. Not save private photos and then demand that I back them up periodically.... app is a joke
Potential
by Traveler146 on 2020/12/10 04:12
From a user interface side, it has good security. Not sure how security is handled in the background. I don’t like the fact that KeepSafe does have the ability to see your content. It’s stated in there privacy statement. They state they only do it with a users consent but it be much better if it was truly encrypted. I understand if it was they could not help if some issue with a specific photo or album arose but I’d rather lose a whole album for the extra privacy. Maybe at least offer an option of no return. Also one thing that may be a deal break is, as others said, if you try to back up a large video or just a high quality video, the app, IF it even backs it up, takes forever. Like hours or days. Eventually Probably just freeze. And I have 500 Mbps upload speed. Once they fix that and hopefully make it more private, it will be a great app.
Was great, not just crap..
by mcbaer on 2018/04/24 02:10
This app use to be great; It did what it was intended to do.. keep certain files private. But then they went and added this “Shared” album crap. If I wanted to share the kind of files I’m using the app to hide, then I would just upload them to Google Photos or something. Also you can’t “copy” a file from one album into a “new” without it creating that album as a shared one... I DO NOT WANT to SHARE files so stop trying to force the crap feature onto paying users. And why cant I copy files to “non-shared” albums? I like to make a copy to a non-shared album so I can edit it, and keep the original where it is. And you can’t “delete” shared albums, also if you try to leave the album (being the owner) it locks the app up. They should have left this app along, and added the “share” option to another separate one, or make a option to turn off all share features. Again, the app was great now it’s just crap.
Terrible app
by iamblicky090 on 2021/01/09 14:18
Don’t even waste your time with this app. I’ve recently just had my final straw with it. I’ve had this app for years, and I’ve always had problems with it but chose to ignore them. Such as videos take so long to load when on and off WiFi it should be instantaneous but it’s not. My biggest problem is that this app basically slaps u in the fave and says buy premium or else. Like many I was conned into buying premium after my free trail. I purchased it for a year, that year is now up and I’m trying to downgrade to basic but the app keeps trying to tell me I don’t have 7.44 gb on my phone. (200gb iPhone 11 btw) I have plenty of space but the app just wants me to buy premium again and I’m not here for it. I can’t even access my photos because of this dumb pay wall. Why not just automatically downgrade to basic when it’s over why is there a pay wall??? You app developers are all scammers, people don’t waste your time on this app there are better ones with less problems.
KeepSafe
by Merlintoo on 2019/04/12 08:39
This app has been very easy for me to use so far, which is a good thing! I sometimes have difficulties with some of the apps I download, either because they turn out to be unnecessarily complicated, are designed for use by programmers who like it complicated and consider it a game to figure out, or are “buggy”. This app has been an unexpectedly easy to use, stable, and stress relieving feature for a “getting slightly older” person who prefers to think about ways to relieve his arthritis than how to use an app to help make his life a little easier. I am very happy to have discovered it, found it very helpful, and recommend anyone looking for an app for this purpose to give this a try!
THIEVES
by RCA ))) on 2018/04/26 19:01
Be warned: DO NOT SUBSCRIBE TO THEIR SERVICES!!! They scam you into buying a full year subscription instead of a monthly one which you originally think you signed up for. But then you get a receipt for a full year payment!!!!! They think it’s alright to trick you into a full year fee through their monthly services. I am very confused how this is at all acceptable! I didn’t use the subscription for more than 15 minutes, so I contacted their customer services to ask for a refund, yet they were vulgar, and unhelpful in all aspects. All they think about is money and they don’t care whether or not you are happy with what you get. From the bottom of my heart, DO NOT BUY INTO THIS APP! They will scam you and not help you. They will scrape any extra dollar and not care for their reputation. Is this what you want to buy into? I bet you don’t want that! So leave this app behind and move on to something better, because all you will find here are dollar craving, customer abusing and power thirsty thieves.
BEWARE!!!’
by dannjy on 2018/02/17 18:34
The app works okay but every time you open it they ask you to upgrade to their premium service. Usually, at the bottom of the screen, in very small print, you can click “no thanks”. Recently I opened the app and the small print was NOT there and I couldn’t get to my content and I could not get out of the screen. Some how I purchased the premium lifetime subscription by accident. I immediately contacted them and asked to cancel it and process a refund. They replied immediately and advised me no, they won’t process the refund. They advised there is a 3 step confirmation before a purchase is made. I did NOT receive 3 steps to confirm a $149 purchase. I contacted them again and heard back a few days later. It was the same response from the same person. Their replies are scripted responses sent to all customers and have not attempted to address my concern. If you use the basic app beware, they will trick you into purchasing their premium service.
Great security but missing some features
by NotJalpy on 2021/01/26 15:48
I’ve been using this app for a little while now and recently decided to purchase premium but the app itself is missing some essential features for an app of this nature. - Better organization of photos in albums - *Better import options such as being able to select a specific album to choose photos from - **THE ABILITY TO SKIM THROUGH VIDEOS AND SKIP TO CERTAIN PARTS (honestly I do not know how this isn’t in the app and it’s honestly embarrassing that you can’t currently do this) - *Ability to set the application to switch to a specific app by placing your phone face down - Possibly change the app icon and name to something less conspicuous if you so choose - *Even though it says you can change the app theme there is literally zero options to change the theme from within the app - *Option to type a pin in instead of a password for specific password protected albums - *Option to leave the album unlocked for x amount of time after typing password in so you don’t have to keep typing jt in if you accidentally leave to album Until the essential things in the list above (items marked with * or **) get fixed/added this app will not receive anything higher than 3 stars. It has the potential to be amazing but is just missing some absolutely essential features.
Used to be great...until it wasn’t
by Robert.Casad on 2018/04/25 21:56
I’m a “premium” member, have been for a few years, and this app has totally gone down hill in the past year. This app used to be fantastic for photo and video storage, a great UI and super responsive. I could get my photos to sync across my devices and they even offered a Mac app. One day the Mac app disappeared from the App Store, and they stopped updating it. It became very buggy very fast. Then I upgraded to an iPhone X. Now, with iOS 11, the app is constantly locking up my phone, forcing a hard reset. On top of that, if I add photos and then delete the app and redownload it, even days after the photos are supposedly uploaded to the “private cloud” the photos are gone. Not synced to my iPad or other devices, just gone. I’ve contacted the support team about this and their only solution was to delete and reinstall, which obviously doesn’t work. Very disappointed in an app that used to be worth paying the yearly fee for.
😡🤬From 4+ to less than ZERO!...
by JOHNNYBIGDICK16 on 2019/11/13 06:20
When I first got keep safe it was a great. App. Now it’s all about The money I guess?!? If we don’t want to pay please just give us our photos we trusted you with and let us stop using The app and we’ll walk away from each other happy?! For you to threaten or to actually destroy Photos of mine that mean a lot to me and others. Without any other means to recover private images which belong to me is not only wrong, it’s actually terribly unethical in ANY industry!! Even in warfare, we’ve evolved as a specie so much we allow the enemy to respectfully collect and conduct religious rights for their fallen. How can you treat your customer’s property like this?!?.... if you just destroy my photos; you’ll be viewed as nothing more than simple greedy DATA PIRATES AND EXTORTIONISTS!!! A compromise will absolutely be cause for a re-evaluation of this app and service by myself and possibly result in a NEW friendship between us!!! Whattya say, Old Friends?!!😬🤷🏼‍♂️.....
thunder and lightning. take what is yours.
by MetalGearOcelot on 2019/03/15 06:35
da best application for photos and hiding sensitive material from those you love most. they will come for your photos, and all of your files one day. it may be them, or it may be someone. but it will be one of the people you know or one of the people you will know in the future. do not let them get a toehold. strike while the iron is hot. pincer movements and pressure. tempo is the name of the game. you dictate the time and the tempo. attack. push. prod. check. move. displace displace displace. that’s right. deceive them all. conquer them. take what is yours, give nothing back. America #1 super. this is not even a joke post. i believe in america and myself, and now i believe in you too.
Terrible app
by mauriziocol on 2020/05/09 12:40
I used to have the premium app for 2 years, paying the year membership. One day during vacations, I dump my iPhone in the water and it got damage. When I got the replacement and tried to download all my files, my surprise was that half of them didn’t appear in the app, I tried several times uninstalling the app and downloading everything again and still not success. Then i contacted tech support and they were completely useless. I lost almost 10 years of files just because I trust a defected app. And yes, the files were suppose to be in the cloud because all of them have the mark as they were. ***to the developer who answered this review, did you ever read the whole story about the incident?, specially the last part when I said they were mark as being in the cloud?, and yeah, I’m way more sorry for losing my files that I trust you to keep up.
It’s slow
by warrrning on 2018/08/01 05:05
The software lags I have two phones and the video and photos that I have saved on one phone will not transfer over to the other phone that I have keeps saying is saved on. Both phones have keep safe on it however keep safe does not function the way it supposed to. I don’t know what they do every day but it is not business. This is a software that has a lot of potential however it lags when it comes to loading and transferring files to upload to the keep safe cloud. For file transfers. I believe that it’s very possible that the software that keep safe is using is very slow and I are their servers. Causing the lagging In the uploads. Also 5000 photos is very middle I was once introduced to them and offered 100,000. However they were unable to make it stick on my account. As I stated before the potential is there but the software they are using is very outdated
September 17' Review
by ToBeKniceley321 on 2017/09/29 16:33
App free version lets you have a free month of 'Premium' version features at first. Afterwards, switches to 'Basic' unless you pay a fee. All files are also stored on a private cloud in Premium & you can also select & delete album cover photos. Basic let's you store photos on a camera roll & put in albums, but premium allows locking individual albums & condenses files. Adding a passcode to the app & editing the layout colors is included in both versions. Saving pictures to the app is too simple, requiring simply to select wants files while in your camera roll & click lower left to send/forward & choose the KeepSafe icon. This is the only app of its kind that I've used & have no other to compare it.
Works some of the time
by wytworm on 2019/01/12 16:20
I have a workflow that has me sending 30-40 images from the keepsafe browser to the vault for later processing. My searches are random and i usually have many tabs open and want to be able to send images to the photo vault from any of them. What I have found is that the integration often fails while reporting success, and about 1/3 of the images are never saved. This has cost me much time and effort and some of my work is unrecoverable — i would have to scour history which i doubt KS keeps in order to reconcile images that I wanted to keep with images that PhotoVault allowed me to keep. Fatal flaw.
Video player needs more controls
by landcruisers on 2021/03/29 01:59
Update: I’ve scrolled through and seen literally dozens of comments about the lack of the simplest of video controls, yet it seems the developer is simply not bothered to respond to these in any way. Even an acknowledgement of “we’re looking at it” or “‘we’re just NOT gonna do it” would be helpful. Yet nothing. Yes, it is a nice photo vault, provided you pay the price. I’d be willing to pay but this video player needs some WORK. Pretty sure these other reviews are paid reviewers who just post 5 star review$ all day long. Previous review: I’m looking to upgrade from a pretty old photo video vault app. Even their ancient app has a video player with play controls such as rewind/FF by 5 second increments, in-app volume controls and a slider to find a specific spot in the video. You can also set the player to automatically advance to the next video or simply replay the current video over and over. I’m hoping the developer sees this review and replies by speaking to ways they intend to improve the video player. I mean, I wanted to have a few modern conveniences like cloud storage and syncing without having to manage albums among different devices. All of these are STRONG points for KeepSafe, but...y’all gotta do something about this player. What say you?
Expensive.. but worth it
by Adam Jernberg on 2019/02/24 17:08
So I started off with the calculator version of this app which was great! Kept all my passport, banking info, social security etc in this app to review but also feel safe in case someone were to somehow get into my phone. However, once that app was deleted from the App Store, this company charged me two yearly charges for the app and never refunded me or applied one of those payments to the following year. Outside of that, I gladly pay for the full access to get the most out of this app. Love the privacy and the storage. Today however after the update, I can’t seem to get passed the keypad. Totally frozen and then force quits. Fix please! Can’t upload or review my documents/files/ pictures.
Used to be nice...but not anymore! Expensive!
by CesarGv21 on 2018/10/04 06:49
Overall I used to like the app. Been using it for almost 2 years. But it’s been NINE months that I can’t import anything! It crashes the moment y press import or it freezes and then closes. There’s been a dozen updates, but none of them fixes the problem, im fact, it’s gotten worse! So sad, moreover when I have Premium for 24 dollars a year for an app that just doesn’t do the trick. Even more, the function to recognize duplicate photos was removed some time ago, it was such a great feature, too bad it was removed. I have an iPhone 6S, it used to work fine, now, it’s more of a hazzle than a tool. Smh... I really hope that the bugs were fixed, but their only answer is “restart your iPhone” but it simply does not work! I’m not one to give away money like that, so, of course, I’m not renewing mu subscription!
Was good but i lost 65% of my gallery
by TeeRaw777 on 2019/05/29 16:25
I’ve had keep safe premium for years now. Recently had to redownload app only to discover 3500+ items where missing .. items from years ago was missing items from the previous day. It’s as if the app decided what it wanted to keep and deleted the rest . Tried to get support and the guy took 2 days to reply then just said delete and redownload like that wasn’t something i had already tried or what ultimately caused ... then he took two more days to reply and simply told me to update the app and get it should help and that i had to leave the app open ... so i updated it and put my screen to never shut off snd went to sleep with it on the charger.. woke up to the same amount of items... so now years of collection is gone smh and i still haven’t got any answers
Good, but some critiques.
by MakzwellTV on 2019/06/06 00:54
Overall the app is great in terms of importing certain pictures for hiding. Most of the time the importing and syncing is fast, but I wish it was easier to see which files are still syncing because I constantly have the syncing 1 file and the loading bar at the bottom of my screen while the app is open and no files have the cloud symbol on them. I also wish I could randomly shuffle the order of the pictures and videos in certain folders. Other than that, no problem with files being deleted or low quality.
Horrible support Zero care for PAYING customers
by Pie J on 2019/10/22 18:08
I got this app over a year ago. I liked it and its worked great. I lost the e mail it was adjoined to so i had a recovery e mail in place. Was able to recover all my photo’s. Except now my recently fully paid subscription was gone. There is no reason for it to be. My apple id hasn’t changed. And all of my credentials are the same all except the e mail i set in the account as the main. I got involved with support and asked thaT they just tack on my subscription to this and let me ride out the remainder of my time. Which it renewed in September. So a year. I was told they wouldn't and to cancel my subscription as if none of my money or concerns matter. Its theft. I even showed proof of receipt from the app store. And now im not being replied too. Do not entrust your important pics and life parts wwith this app.
Saved pics
by Timmy township on 2018/10/04 22:59
I absolutely love this App. But I’m thinking about changing to something else because of the fact that I have to pay for the second line of protection. I like when I go into the app it shows a lock but no pick. Then you have to put in a another password to get into the pic. Then when you export a photo from the camera roll it ask you if you want to delete it from the camera roll. That’s what makes this app awesome. But in order for you to have it you have to pay for it. So I’m currently looking for other apps similar I’m sure there’s more out. I will keep this for now
Keepsafe...
by Rickissick209 on 2017/12/15 07:19
I love using your app and been using it for quite a few years now and became one of your pro members and enjoyed it but there’s been no new upgrades it’s been very plain nothing really new for what I spend a year I hope you make some better improvements with the way it looks and operates and saves nothing ever xtra to do in there except save and replay, my wife doesn’t even go on much and doesn’t really get into the commenting you have in there as well, very plain and boring not exciting all the time, I might move on soon if there’s nothing drawing my attention there. Thanks -loyal consumer
The app is handicapped unless you want to pay.
by Jo mama123 on 2018/02/15 19:24
The app is great looking, Fast, responsive and easy to use. However the problem arises more when you want to delete files from their cloud services (which automatically upload without asking ahead). Unfortunately the customer support contact section doesn’t properly work at the moment, it just constantly requests for you to update even though the latest updates already installed. So while I’d love to recommend and use this app myself, I plan on deleting it as soon as I figure out a way to delete my files from their cloud services. Keep in mind this review is based off of the free model. I’m sure you may have a better experience if your willing to pay the monthly, yearly, or lifetime plans.
It's so-so.
by Joe's Juke Box on 2018/03/31 02:47
Since I had the app and paid for the additional storage, I've lost pictures as well as video. The back up is extremely slow. When The app upgraded, it Wiped all of my pictures and videos from my cell phone. When I log back in and re-downloaded the pictures, several pictures and videos were no longer there. I love being able to upload pictures without opening the app but it's inconsistent. Because of Apple updates, the app does not work. Right now, I'm in the process of backing up the app on my Mac and it doesn't work.
Do NOT Use This App!!
by K1ng tee on 2018/11/02 04:21
I would give this app negative zero starts if I could!!! I’ve owned an iPhone since iPhone original and this is my first time writing a review ever!! That’s how much keepsafe has angered me!! People need to know that this software is crap!! I’ve had their service since 2013 and it deleted my photos little by little throughout the years. I finally see 0 photos, there’s just boxes where the photos once were. Customer service is a joke. They told me I lost my photos because I wasn’t updating the app. Which is pure BS. I always updated. There’s another photo lock app that I’ve had even longer and ALL my photos are there. Customer service pretty much just told me, too bad. I have proof of it as well. I lost 200 photos DO NOT trust this app. Look elsewhere or you’ll lose your photos.
Great Features, Poor Experience
by Snowblindmonk on 2019/12/18 15:54
This app has great futures for organizing, importing, deleting, securing, and backing up photos. It’s been a frustrating experience at times though. I paid for the subscription and this has ads in it still. The app will crash at times while trying to open photos. Seems to be mostly the photos synced to the cloud. I’ve also had it get stuck several times while trying to sync things to the cloud. I download all my photos out of the app, deleted the app, and reinstalled it. Issues got a little better but still existed. Gave this a year to improve but it did not improve enough. Cancelled my subscription and will be trying another app.
Eh...
by [Insertuseralias] on 2018/02/23 13:42
This app has been fantastic for me since I started using it about a year ago... but the app doesn’t seem to always work properly after upgrading to an iPhone X. Without fail, the app freezes on me and makes my entire phone non-responsive (or extremely slow to respond). Once I shut down the app, the rest of my phone returns to normal speed/functionality. Not sure what the bug is, but I really hope it gets identified and fixed so I can access my content again. Still giving it a 5 star since I don’t expect this issue to be a permanent thing.
Worked far better than I imagined :)))
by Thefam101 on 2021/01/06 04:39
This app is wonderful! I know what you might be thinking oh okay this is a bot writing a review but let me tell you I’m definitely not a bot. I’m a 18 year old male in my last year living with my parents and yes they do go through my phone... like daily. So when I got this app to hide some pictures ;) it was wonderful and of course my parents asked me to unlock it, but the app has a decoy vault feature that just had some silly pictures in them and after I showed them that they were content. 10/10 would recommend.
Love the App. But Apple is limiting them! (Mad face)
by TJ BabyDaddy on 2018/08/16 14:18
I have been using this app for years! Absolutely love it and the new features that keep coming out. I am a paid member. And it is well worth your money! However I just updated and Apple’s “New Laws” state that in section 1.1.6 that there can be no “false information” and therefore we have lost the secret Door function. Shame apple. It’s a feature I pay for and I want it back!! Change section 1.1.6 of your guidelines!! Or find a loophole KeepSafe! Either way, 10 stars if I could. Keep up the great work KeepSafe!! You are one app I love to throw my money at!
Thanks KeepSafe, I lost all my photos
by nayr15 on 2019/06/10 15:10
I had previously uploaded a ton of photos and videos to the app to free up space on my phone. They were many personal photos of various trips I have been on and memories. The photos are very important to me. However, when I went on the app the other day, I realized my free premium trial had ended. I did not need to purchase premium because I did not feel like I needed the features it provided. When I went to download the basic version, it wanted to download all the photos on KeepSafe to my phone to prevent loss, but every time I would try to do this, the app would tell me I did not have enough space, which I most definitely did, both on my phone and in my cloud. So the only way to get my precious photos back is to pay them money.
Crashing since last update.
by morymed on 2019/02/24 23:15
I have not been able to open the app on my phone since the last update. It will not load, and my stores pictures are being held hostage. The app is otherwise fine, but this should already have been fixed, especially since there’s a premium subscription fee. By the way, when I reported to customer service, I got zero help. The reply was basically that there was no fix for the issue?????? Installed the update...still does not work!!! No help from customer service. Please help!!
Not a happy camper
by Gee's Place AFC on 2020/05/09 01:46
I lost access to all of my very private pictures and videos that I trusted Keepsafe to store for me. I even subscribed for the year and when I reached out to troubleshoot with support it took them almost a week to finally reach the conclusion that they can not get my photos back to me. They even tried to convince me that I wasn't even a subscriber until I showed them my order number and confirmation of my yearly subscription. I had almost 42 files backed up but now I'm not able to retrieve them. I absolutely, positively, conclusively believe that they have stolen my files and will not release them back to me. Support basically apologized, recommended going through Apple support for a refund and offered to extend my subscription for an extra week. I just want my files back!
Expensive and Does Not Work
by demingn on 2019/12/28 15:23
DO NOT PURCHASE! If I could give zero stars, I would. I purchased the full version of Keep Safe, which is ~$150 if I remember correctly. I purchased it so I could use the Space Saver function through the application. That function allows you to store videos and pictures through Keep Safe and not on you phone so you can keep the amount of GB the application utilizes from your phone low. Well, Keep Safe disabled the Space Saver function several months ago and has no plan to offer it to its customers again. Now, they are NOT refunding me the money I paid for their application. The company is ridiculous and continuously dodges my frustration and questioning on when/if they plan to update the application with a working Space Saver function. DO NOT PURCHASE!
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All Versions
4.0
282,977 total
 5
240,896
 4
22,767
 3
8,103
 2
2,954
 1
8,257
Current Version (10.4.1)
4.0
259,202 total
 5
222,905
 4
20,613
 3
7,222
 2
2,346
 1
6,116
Version History
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