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App name
secret photo vault - Keepsafe
Description
Download Keepsafe to join the millions of people who have entrusted over a billion pictures to Keepsafe: the most popular photo locker and album vault app. Keepsafe secures personal photos and videos by locking them down with PIN protection, fingerprint touch ID, and military-grade encryption. It’s the best place for storing your personal pictures and videos. With Keepsafe, you can protect your privacy, secure your photos, and save phone space. Use Keepsafe for: - Preserving special memories - Storing family photos - Protecting copies of your driver’s license, ID cards, and credit cards - Organizing important documents What makes Keepsafe different? • Award-winning photo locker, with over 70 million users • Beautiful design and UX. Easy to upload, view & organize photos • Smooth scrolling for photo viewing on all devices Basic Features: - Phone and tablet support - Simple interface - Easy-to-use PIN pad access - Photo backup - Custom albums - Full-screen and slideshow viewing for photos and videos - Integrated camera for taking photos directly in Keepsafe - Safe Send for sharing pictures for a limited time from Keepsafe - Syncs images and videos in Keepsafe to all of your Keepsafe installations on any platform - Shared Albums if you want to share private items with someone else Keepsafe Premium’s Exclusive Features: Manage Your Photos • Album Lock: Assign individual PIN codes to access particular albums • Private Cloud: Stores up to 10,000 items in Keepsafe • Space Saver: Compresses photos and saves originals to the Cloud • Trash Recovery: Retrieves photos you’ve mistakenly deleted Personalize Keepsafe • Ad-Free: Keeps your photo-viewing experience distraction-free • Custom Album Covers: Sets album thumbnails to a specific image ======================== Help & Support Problems or questions? Visit Keepsafe’s support site at https://support.getkeepsafe.com/hc/en-us Send a ticket from inside Keepsafe (best for troubleshooting) Contact us at support@getkeepsafe.com ======================== Keepsafe Premium Subscription - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the period - Length of subscriptions: one month & one year - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Price of subscriptions: one month - $9.99 dollars & one year - $23.99 dollars - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription. ======================== Links Terms of Service: https://www.getkeepsafe.com/policies/#terms Privacy: https://www.getkeepsafe.com/policies/#privacy Keepsafe Basic is ad supported: https://youradchoices.com
Joe
by josevalente on 2021/01/21 22:30
Bj jbkb
Lost
by Snuffanee on 2021/01/21 02:01
Several of my photos have just Disappeared out from this program several pictures and folders.
Ok
by tbagskin on 2021/01/20 01:10
Hides the photos but closes me out of it when i try to access the photos
Keeps crashing
by Spaghettiwoes on 2021/01/19 18:54
I just paid $24 for the whole year and it keeps crashing. How do I get a refund? I also uploaded a bunch and I just looked and they’re all gone. 😡 Update: I sent them an email and got a delivery failure
Made my whole phone glitch out anytime i opened the app.
by LaURnP on 2021/01/19 15:19
I downloaded this app because i have a lot of videos and no where to put them. i downloaded it at some point in december 2020 and from the start it was super glitchy. it would shut down randomly and it would cause every single app on my phone to shut down as well. some of my videos were fairly long and when i would try to upload it would take me a few tries. DO NOT GET THIS APP. i have snap and the last few days whenever i would open keep safe and then open snap, snap would give me the terms agreement from october of 2019. i’m not sure if everyone got it but no one i know has had that issue whcih leads me to believe it was because of keep safe. this app overall is very very glitchy and will cause your phone to move super slow. i didn’t want to deal with it anymore since it took up so much of my iphone storage so i went through to save all of my photos back to my camera roll. i had to restart my phone about five times, close the app about 20 times, and re-save videos about 2-4 times. every few photos it would say that they failed to save to camera roll which is why i would have to completely close everything and restart my device. i’ve read that other people have had issues with this app being glitchy as well. if you need some where to save your videos and photos please do not get this app.
Pictures
by debobrazy on 2021/01/19 13:34
Almost half of my pictures got deleted Nd I couldn’t get them back so now I’m just short on memories what was the purpose of buying this app if my pictures was finna get deleted.
Somethings not right....
by poseidon509 on 2021/01/19 04:13
Stupid app won’t play any videos (mp4). Deleted/Reinstalled, Signed in/out, nothing works to get the videos to play. Tested on 4 different Photo Vault apps and videos played on every one of them. So this is 100% an issue with their app. Somethings up here...
Best
by Sakib Best on 2021/01/17 21:23
Good
😻
by thatbarby on 2021/01/17 04:16
Love this app.
Shared albums don’t work
by Gumzaustin on 2021/01/16 19:53
Got this app for the shared album feature but I can’t access it
Don’t Upgrade- iPhone XS Max
by Mike- IPhone 5 on 2021/01/16 02:17
As soon as I purchased premium an entire album of mine was rendered unviewable. I cannot move delete, recover, or unhide the entire album. Very Frustrated
Excelente
by EddMMD on 2021/01/15 16:51
Excelente para mantener mis archivos y fotos privadas
Libya
by Abdlkader azawi on 2021/01/15 06:17
GOOOOOOd
App would be great but.....
by Tregic on 2021/01/14 20:40
This app could be great if it just was able to download your photos faster and work faster. It works so slow and takes forever to bring up my photos to view. Holds a lot of pics and I love how you can have separate albums. Just don’t think I can stick with it though because it is SO slow.
Decent
by poopidypoop on 2021/01/13 18:13
I have had this app for a long time, when I first got it there were much more options than there are now. I am mostly confused by the app no longer offering photo editing.
Break in photos
by midgard viking on 2021/01/13 14:24
I like the app I had it for a while but I went on it and saw 3 attempts at breaking in and the photos was just black but I saw my lights in the background and I tried to test this and all the attempts at breaking in keep showing just black in the photos. Other than that it alright.
How do I unsubscribe?
by riverdale is life😁😁😁 on 2021/01/12 16:02
I want to unsubscribe and I don’t know how, can u please tell me how to unsubscribe
Good!
by Ta quoc dung on 2021/01/12 11:10
Very good!
Works great
by nknemo5 on 2021/01/11 22:26
And is free
*Used to be* a great privacy app
by Dentisto on 2021/01/11 12:42
KeepSafe had been my Go-To app for my photo privacy since it was released several years ago. I originally purchased it for use with an iPod touch—it worked flawlessly and functioned exactly as advertised. It has always worked great with my iPhone (even with all of the iOS upgrades). It worked so well that I bought the premium package to expand my ability to keep all of my photo collections private. Recently the app has changed its privacy policies mowner
Crappy app
by Sherlockjedi on 2021/01/11 01:45
A lot my saved pics now can’t even open. Just says pic number.png. I’ve emailed them few times about fixing issue or how to and either haven’t heard back or issue isn’t fixed. Asked for refund and never got reply. If I can ever open those pics again I’ll save and delete app and find a better one.
Great app!
by mortal_kombat_fan19 on 2021/01/10 11:42
I myself love this app because with this i can store my pictures so that i can back up my phone because it always has too many gigabites of pictures to do so. I also love the Decoy Vault because you can use it to like, have just a few normal pictures there or 'rick roll' people trying to get in with a specific code.
Terrible app
by iamblicky090 on 2021/01/09 14:18
Don’t even waste your time with this app. I’ve recently just had my final straw with it. I’ve had this app for years, and I’ve always had problems with it but chose to ignore them. Such as videos take so long to load when on and off WiFi it should be instantaneous but it’s not. My biggest problem is that this app basically slaps u in the fave and says buy premium or else. Like many I was conned into buying premium after my free trail. I purchased it for a year, that year is now up and I’m trying to downgrade to basic but the app keeps trying to tell me I don’t have 7.44 gb on my phone. (200gb iPhone 11 btw) I have plenty of space but the app just wants me to buy premium again and I’m not here for it. I can’t even access my photos because of this dumb pay wall. Why not just automatically downgrade to basic when it’s over why is there a pay wall??? You app developers are all scammers, people don’t waste your time on this app there are better ones with less problems.
App won’t stop crashing
by CodyLeeAulidge on 2021/01/09 08:17
You can’t even keep the app open without it opening an ad in another window. Cant view my stuff and it’s so frustrating.
Muy buena
by yamil 0926 on 2021/01/08 23:17
Tengo bastante espacio para guardar esta super
Scam
by gull andam on 2021/01/08 19:40
I thought that app is free all time, but after 1month. I buy 10$ for get photos out. You are scamer 😡
Works well so far
by edgregory on 2021/01/07 23:48
I love this app to keep certain photos safe.
I love it
by keep saferrrrrr on 2021/01/07 22:14
I have used the app for past few years love it
KeepSafe
by Perculator883 on 2021/01/07 19:01
I just love this app, you can keep safe the most important stuff I would definitely recommend.
Waste of Money
by Julio776 on 2021/01/07 00:02
In my opinion this is false advertisement, the company advertised as military grade encryption and encryption backups, no access for keepsafe employees, after I started to read the policies, I see the keepsafe software, inc say (Protecting your privacy is the whole point of Keepsafe. Unless you ask us to, we don't look at your photos, videos, or anything else on your device. ) really??? So people have to trust the company is not going to look it to your device. They have to Lear what privacy really is, ( 1948 Universal Declaration of Human Rights Article 12,) waste of money.
Absolute joke. No “cloud”!!!
by Lawnscape89 on 2021/01/06 21:53
Everything is backed up on your phone, maybe the “cloud”, too, somewhere.... Does nothing to help save memory on your device, unless you delete it. Not worth a dime, IMO. Plenty of other cloud storage companies that are actually beneficial to helping with saving space on your device.
Listo
by alex3375536 on 2021/01/06 17:43
Excelente
👍🏻
by Batules on 2021/01/06 14:01
Excellent app. Love it.
Worked far better than I imagined :)))
by Thefam101 on 2021/01/06 04:39
This app is wonderful! I know what you might be thinking oh okay this is a bot writing a review but let me tell you I’m definitely not a bot. I’m a 18 year old male in my last year living with my parents and yes they do go through my phone... like daily. So when I got this app to hide some pictures ;) it was wonderful and of course my parents asked me to unlock it, but the app has a decoy vault feature that just had some silly pictures in them and after I showed them that they were content. 10/10 would recommend.
Awesome App
by constellationM3 on 2021/01/05 23:49
Keeps my historical pictures safe in the cloud. Allows the sharing of pictures with family and friends.
Love it!
by litedf on 2021/01/05 20:40
Love being able to keep up with important documents with Keepsafe. The only thing i dont like is that it deleted ALOT of my photos on it own..
When will photo edit return?
by Kitwood on 2021/01/05 06:02
When will photo edit return? There’s a fifth star in it for you when you give it back...
#1
by stayhigh730 on 2021/01/05 03:41
💯💯💯💯💯
🤢🤢🤢🤢🤢👎🏻👎🏻👎🏻👎🏻👎🏻
by التقني عَبدُ الله on 2021/01/04 19:56
ياجماعه انتبهوا يسحب صوركم لجهات خارجية فوق ١٠ صور مايحفظ يهنّق البرنامج ويكرشك برا
The app leave me without storage
by MiguelRamos97 on 2021/01/02 15:38
The app start to use much more storage than it really needs, i had 1000 pictures and 100 videos (arround of 7gb) and with nonsense started to rise to 21gb, 23 gb, 25gb, until it get my phone without storage and making it useless.
Excellent app
by BlitzburghTK on 2021/01/02 13:53
An app that does what it says it does. What more could you want? Easy use and setup.
Excelente
by Osvear45 on 2021/01/02 11:45
Excelente y adecuada para asegurar la privacidad de las fotos y documentos.
Thanks
by grade A Ben on 2021/01/01 21:27
The best kept secret I ever known
اسطوري
by كيمبوس on 2021/01/01 17:04
تطبيق جميل
great full forever
by shadwen on 2020/12/29 11:32
i have had this app for too lond too remember (when the app icon was a metal case ). as an old user what i like the most is how the app is steadily developed, not too fast nor too slow, there is no unnecessary tools or complicated mechanisms. the price is great you deserve every cent. i have my full trust placed on you, all my important and private photos are in the cloud. i just have one request- there is the function move to different folder, if you could add the function ( copy to a different folder), it would be of great help. Thank you.
Safe
by 4Ness's on 2020/12/27 13:34
Nice!
Ads
by Ksummerall79 on 2020/12/27 04:35
This app has a clear purpose. And the ads in it are painful. You go to view anything and it gives you a video ad. It’s so annoying do not recommend.
Great
by charro40 on 2020/12/26 11:00
Really a good app for private videos and pics
Best app ever
by ChiefA2O on 2020/12/25 23:04
Does what it says and works really great!
Lost editing features
by Chigi91 on 2020/12/25 00:57
Love it. Keeps all the good stuff locked up nice and secured. Loved when I could edit my photos but now there is no option. I have the premium package and now I can’t edit blemishes, color select, or anything like that. Kinda disappointed
Must have
by tonyd19861488 on 2020/12/23 13:05
Fellas it’s the truth or even if you just got some kids who’s always on your phone and got good flicks you don’t want them to see it works great
Great security but missing some features
by NotJalpy on 2020/12/22 05:20
I’ve been using this app for a little while now and recently decided to purchase premium but the app itself is missing some essential features for an app of this nature. - Better organization of photos in albums - *Better import options such as being able to select a specific album to choose photos from - **THE ABILITY TO SKIM THROUGH VIDEOS AND SKIP TO CERTAIN PARTS (honestly I do not know how this isn’t in the app and it’s honestly embarrassing that you can’t currently do this) - *Ability to set the application to switch to a specific app by placing your phone face down - Possibly change the app icon and name to something less conspicuous if you so choose - *Even though it says you can change the app theme there is literally zero options to change the theme from within the app - *Option to type a pin in instead of a password for specific password protected albums - *Option to leave the album unlocked for x amount of time after typing password in so you don’t have to keep typing jt in if you accidentally leave to album Until the essential things in the list above (items marked with * or **) get fixed/added this app will not receive anything higher than 3 stars. It has the potential to be amazing but is just missing some absolutely essential features.
Excelente
by loctite brown on 2020/12/21 16:44
Súper recomendada. Nunca falla o tiene comerciales
Lost pictures
by Frustrated at the upload on 2020/12/21 03:26
I paid for premium and the app lost pictures and files corrupted. This is a waste of money and now don’t have files that I trusted with this app.
Great app!
by 72forU on 2020/12/20 21:15
I like this app or use it to keep back ups and drivers license insurance cards and any other important documents but if I lost my wallet I would want to keep safe!
بغداد
by المقدادي on 2020/12/20 14:26
رااااائع
Pictures small when added to album
by trhenn21 on 2020/12/20 00:10
For me, when importing pictures that I get from kik or tumblr, when put into the albums, the pictures are displayed much smaller than they originally were
Cool app
by KaykayYO on 2020/12/19 15:21
I love this app, it’s nicely secure and I love all the features that it has available. I definetly trust it more than any other app. Love that it screenshots break in attempts and has a decoy mode. However, In the description and also an article that I read it stated that I should be able to share albums with others through the app... which would be great but this feature doesn’t exist. Is this a premium feature or am I missing a huge step :( Other than that the app is perfect
Great app
by archangell77 on 2020/12/19 08:02
I’ve used this app for a while and never had any issues. Pros: FREE! Also, great for storing photos or vids that you want to transfer across devices. Cons: none Overall: highly recommend
Great App
by Fire3420 on 2020/12/17 20:41
Great App!!!
Lost all my photos
by nobby brown on 2020/12/16 14:20
I had this app for many years, and collected so many important videos and photos. My email was changed, and the settings for my new email are to send my old emails to my new account. Yet my keepsafe uses my old email, & now won’t let me log in. It says my email address is no longer valid....but What about my recovery address?🥺 This is a terrible way to set things up. I’ve lost dozens of memories trying to clean spam off an old account🥺 my recovery phone number and other email address do not work.
It Saves the UnCropped Photo
by lpin713 on 2020/12/16 09:36
Talk about embarrassing!! Uploaded an image to a shared album only to find it saves the uncropped version of the image. Also, photos display as grey boxes and don’t fully display the saved image. Is it really saved? Or is it lost? So frustrating.
100% Satisfied
by JohnTRG on 2020/12/16 06:52
I literally could not be happier with this app. It has done everything i wanted and more. Definitely exceeded my expectations. I NEVER pay for apps, but i even upgraded to the premium option after awhile for KeepSafe because i use it so much.
Nice
by Derided ruin on 2020/12/16 05:36
Good app to use I love it
Photo editor
by brian1335 on 2020/12/14 17:19
Big fan of the App. But the photo editor has been removed been waiting to see if it returns or should I find another app that hides photos and has a photo editor ?
Shared album
by Chinovtech on 2020/12/14 15:15
How can I access or share albums it doesn’t give me the option of either
Better on Android
by aaanthonyr on 2020/12/14 03:03
I had an android phone when I got the app and really the only space it took up was the app itself. I loved the app on android because it didn’t take up memory and also the app was hidden with the calculator. I switched to apple and the app takes up a lot of space even though it should be uploaded to the cloud like it does on my android, so it doesn’t physically take up space on my phones memory. And also no hidden calculator feature on apple
Good
by sweetness350 on 2020/12/13 08:44
Kept all safe
Deleting NOW
by phlllt7 on 2020/12/13 02:40
Can you please give me all of my private photos that KeepSafe is not letting me access ... I have been using the free version of this app since 2015. many of the pictures where deleted and before I delete the app I would like the photos back. Truly hope that one day someone has enough time to file lawsuit against keepsafe inc. for these new, unfair updates.. American owned corporations are money hungry for pandemic dollars and it is absurd. I don’t like this app because photos can not simply be uploaded in a way where I never have to worry about looking back to see if the developer is doing sketchy stuff to get you to pay for free version. Photobucket , google photos , Shutterfly, etc don’t delete your photos if you forget to backup or if you log on from a new device... never have to worry about them being gone forever and for that I truly hate this app... y’all had one job. save private photos. Not save private photos and then demand that I back them up periodically.... app is a joke
Not working iPhone 12 Pro
by ../ annoyed /.. on 2020/12/12 21:38
This app will not upload new photos from iPhone 12 Pro. Please advise or fix.
Still the best
by close to the vest on 2020/12/12 16:51
Title says it all! I opted for the full package after a few years of free service. If I could get the deleted photos from prior to my upgrade my life would be fantastic!!! Still the same. A lifesaver! AGAIN THE ONLY DISAPPOINTMENT IS THAT THE PICS I DELETED BEFORE BUYING IN ARE GONE FOREVER. They are...aren’t they? Say it isn’t so
Good overall but one recommendation
by Aid DJ2 on 2020/12/11 22:39
Great app so far, I just wish it would let you sort the order of your photos on your own, instead of by date created or date added. I would love for this to be changed
When will photo edit return ?
by FJB Equinox on 2020/12/11 16:55
We have been using the app for quite a long time and would like to know when the photo edit section will come back. This was a great feature in the app ! ! ! Frank
No entra
by gaby_401 on 2020/12/11 08:02
No quiere entrar a mi cuenta dice sin conexión.
Doesn’t sync. Doesn’t display photos right. Easy to lose your work!
by StewartStevens on 2020/12/11 07:57
Can’t understand why photos won’t sync between iPhone and iPhone even thought they both say connected. And the programs won’t zoom photos to full screen. Some photos show tiny on iPhone and yet zoom to full screen on iPad, exactly the reverse of what you’d expect based on screen size. Also when you use the share sheet to send photos to KeepSafe, it doesn’t work - just displays the file name (a bunch of #s.jpg). A great way to lose your work (especially screenshots) if you don’t also save them elsewhere and double check that they actually went into KeepSafe like it looks like it did. Also, if I edited a photo (crop) and saved but then imported into KeepSafe, it imports the UNEDITED version!!!! RIDICULOUS
There is a bug that bothers me seriously
by Grizzly Sun on 2020/12/11 00:18
There is a bug that bothers me seriously. Exporting a video file from KeepSafe to iPhone photo album will lose its metadata, causing the date to be wrong. This has a great impact on me, and I cannot restore the shooting date of these video files again.
Potential
by Traveler146 on 2020/12/10 04:12
From a user interface side, it has good security. Not sure how security is handled in the background. I don’t like the fact that KeepSafe does have the ability to see your content. It’s stated in there privacy statement. They state they only do it with a users consent but it be much better if it was truly encrypted. I understand if it was they could not help if some issue with a specific photo or album arose but I’d rather lose a whole album for the extra privacy. Maybe at least offer an option of no return. Also one thing that may be a deal break is, as others said, if you try to back up a large video or just a high quality video, the app, IF it even backs it up, takes forever. Like hours or days. Eventually Probably just freeze. And I have 500 Mbps upload speed. Once they fix that and hopefully make it more private, it will be a great app.
“Live” Photo’s become still
by ebmealey on 2020/12/09 05:51
Great app. I wish apple would provide a password protected photo album but they don’t, so KeepSafe is a must have. The one problem- when importing a “Live” Photo to KeepSafe, it often becomes a still photo. This has been happening more recently.
Great App.
by Odyegreen on 2020/12/08 14:44
A must have for storing photos and videos. Especially when upgrading your phone.
Needs better verification
by verify me 001 on 2020/12/08 04:42
Great app with great customization, but if you forget your pin and don’t have access to your email you signed up with then there is no chance of getting back in. At this point I don’t know what to do and have some cool pictures on the app that I would love to get to.
Excelencia
by heoch2003 on 2020/12/08 03:13
Excelente, recomendado
Great
by paying back on 2020/12/08 03:03
Wonderful site
Malísima
by beopen46 on 2020/12/08 02:09
No sirve para nada
Hard to work with
by _xoyazzy on 2020/12/07 23:28
Hard to get back into account if you forget your pin frustrating if you put for it . Access code does not help .
All the feature I need...when it runs smoothly
by Bobkingg on 2020/12/07 10:39
Has been a long fan of the app and loved all the features of the app. The frustration lately comes from all the lag and sudden crashes from the app. Really hope this app can improve in the long run and will definitely come back to update my rating as development improves
No
by 445388 on 2020/12/07 08:42
Nothing saved loads anymore
Bad app.
by Emma Donovan on 2020/12/06 06:17
If you forget your pin the 3 times it ask for it and finally remember it the 4th time you’re basically screwed.. NO GOOD!!!
KeepSafe
by Mike Mazike on 2020/12/04 02:30
It’s a great app for keeping your private pictures private!!! There’s a lot of wondering eyes. Keep up the great work.
keepsafe
by jmosq41 on 2020/12/02 18:22
great app for my secret pics and videos. Be great if I can contact you. Send me your website or customer service number
R
by Tom Lintner MD on 2020/12/02 17:49
Awesome app. Keeps my pictures secure and safe.
Not loading videos
by Rcann on 2020/12/02 17:18
I deleted the app and redownloaded it now my videos won’t load they say it’s fetching full resolution items and not loading
Viewing my cloud to delete junk photos
by wolffurry on 2020/12/02 07:25
I can not figure out how to view photos That have been backed up on the cloud that I no longer want to store so I can save space
Ugh
by BunBunxoxo on 2020/11/30 12:20
Only backed up 36 of my 70 videos. I’d like them back thanks.
J
by nenectuz1979 on 2020/11/30 06:27
Si subiera más rápido los videos sería bueno pero es rápida Para subir fotos pero no video por eso no le doy 5 estrellas espero que puedan superar o mejorar ese punto gracias
Keeper safe
by Jeancot on 2020/11/29 21:44
Very easy to access and use
Review
by The' lay on 2020/11/29 15:26
This is suitable for every one . Thanks for your products.I appreciated it.
Awesome
by TrueDivaz on 2020/11/29 14:34
Love it
Great App
by Healing313 on 2020/11/29 05:35
I love it
👍🏾
by 104volt on 2020/11/28 14:29
Great job
Excellent free app, high res storage
by Todd's Mac on 2018/01/19 01:40
Of course there are ads but they are not bad. Actually I don’t know who the average subscriber age or interest but I do know game apps are not for me. Speaking toward a few of the ads. Actually If I were in advertising I’d go for background checks, tracking devices, adult oriented play items etc. I’ve hit my limit on storage & I always try to respect the efforts of free app ads. My only complaint is that I saved video & it’s only accessible as a pic now. I realize it’s possible that I could have possibly changed the format prior to saving BUT I’ll also say I did depend on the app to act as a stand-alone safeguard for my videos and the only thing I know for certain is that even if I transfer the videos I have definitely lost the ability to VIEW VIDEO, only the initial image. Second, this is NOT true for all stored videos, only a particular related set. Odd thing is, it still shows the individual playtime on each referenced video
Works great - When it works
by fixitready on 2020/07/08 13:06
I don’t usually write reviews. But when my files have not backed up to the cloud in more than 2 years! (won’t share between platforms) there is something wrong. I can set my phone to lock never, leave the program open the entire night and it will still say 32 files uploading in the morning, or worse, the program will have crashed in the night and be back to my home screen. It also crashes a lot when trying to view a video, more often than not, and happens on two of my devices, so it’s not just a bad copy, it must be the program. You can’t blow up pics and zoom in like on apple photos, basic functionality like that is behind the times. I wrote to customer service, they wrote back, but when I asked if they would have access to the files in my account in order to help - no response. I bought the one time lifetime membership, so am now stuck. What crap - it now has filled my iPhone and I can’t erase the app without fear of losing all my content. Why doesn’t my iPad have my iPhone files and viva versa? The settings are set to backup to the cloud. What a load of crap. It’s time to tell the world how bad this is - I began writing this last year and just now noticed it was never submitted. I’m beside myself that I fell for this and blame the article that rated these apps a few years ago - do you research and learn which outfits actually work, do what they claim, and have real customer service.
Fantastic but... not
by RoA(one and only) on 2017/12/14 13:57
This app is great for storage! You have the option to choose a custom color scheme for the display theme and choose between grid or mosaic display for media files in your albums. The app is compatible with photos, gif files, and videos. And the options to save photos/videos to your phone, move a file to a different album inside the app, and select an image as the album cover(s) are all wonderful features. And the option is given to delete files from your phone’s photo library once imported to help clean things up. The downfall, though, happens when uploading a video. Videos take a century and half to import. Understandably, they are larger files (especially when considering length of time) but it should take eight hours or longer to load. Importing videos seem to freeze the app. While you can still navigate in it, you cannot import anything for hours and hours when importing a video (even if it is ~20 sec) because the... well, I actually know WHAT it is but it’s inconvenient. All I can say is that the app is great. Except for this one critical piece that it claims to support. A couple other things: 1) It would be nice to be able to crest an album within an album. 2) It’s a bummer that the timer lock screen is no longer available. And even when it was, there wasn’t a slick way to discreetly add the feature to use Touch ID when using that lock.
Made my whole phone glitch out anytime i opened the app.
by LaURnP on 2021/01/19 15:19
I downloaded this app because i have a lot of videos and no where to put them. i downloaded it at some point in december 2020 and from the start it was super glitchy. it would shut down randomly and it would cause every single app on my phone to shut down as well. some of my videos were fairly long and when i would try to upload it would take me a few tries. DO NOT GET THIS APP. i have snap and the last few days whenever i would open keep safe and then open snap, snap would give me the terms agreement from october of 2019. i’m not sure if everyone got it but no one i know has had that issue whcih leads me to believe it was because of keep safe. this app overall is very very glitchy and will cause your phone to move super slow. i didn’t want to deal with it anymore since it took up so much of my iphone storage so i went through to save all of my photos back to my camera roll. i had to restart my phone about five times, close the app about 20 times, and re-save videos about 2-4 times. every few photos it would say that they failed to save to camera roll which is why i would have to completely close everything and restart my device. i’ve read that other people have had issues with this app being glitchy as well. if you need some where to save your videos and photos please do not get this app.
Nice app but not great
by julianleighton on 2018/01/18 04:35
The app is great it lets you save a bunch of stuff, has a bunch of features like taking a picture of break in attempts, fake pin, fake albums, lets you personalize it as you wish, pretty sure it has a big storage. The only huge problem I have with it and that’s making me unsubscribe my premium subscription is that it takes extremely long to import big files like videos. And when I say extremely long i don’t mean an hour or 4. I mean days and weeks. I could try to import videos and they would never import. After weeks of trying. The app backs up automatically which is great but what’s the point of it if big files for some reason never get backed up. I’ve had this large videos in the app for months and they never finish being backed up. I’m not sure what the problem is but it’s really annoying. I purposely bought the premium subscription to be able to have a lot of storage and not have problems like this. But for sure it was a waste of money since it’s such a problem to import stuff and get them backed up. Other than that like I said the app has some great features just for sure don’t download it if you’re looking to save large videos
Could be far better.
by ZMEATCS on 2020/01/12 21:11
This app has come a very long way since it’s release, and the developers seem to be serious about making a quality app. However there is no way to sync images between devices. You can pay for the premium version of the app, but it still doesn’t have this feature. It allows for a honestly quite small amount of cloud storage, but if you’re like me and have thousands of photos it’s not a viable option. You also can’t upgrade your cloud storage. I pay for a large amount of ICloud storage but the files in this app don’t backup to ICloud. There should be some way to sync files between 2 devices that are right next to one another, or a way to get the files on this app to sync to ICloud instead of their cloud. If they want to put that feature behind the premium paywall that’s fine. I’m not a developer so I don’t know what, if any, limitations there would be to including a feature like this. All and all I love the design and accessibility of this app, but I may have to cancel my premium sub, and go with something that has a feature that allows sync or cloud that I can upgrade.
Recent bugs caused major issues
by PeterW76 on 2020/04/30 15:29
I have used keepsafe for 4+ years and never had any issues. I always thought it was a great app and have recommended it to other people for secure photo storage. But recently it has become unusable. It is extremely slow, is constantly syncing even though I have cloud backup turned OFF and constantly crashes out of the app. It is also suddenly taking up a HUGE* amount of space, to the point where my phone is full and other apps are unable to function. Trying to delete content only makes things worse. Usage has actually GROWN by 7GB after trying to clear space. I'm not the only person reporting the syncing and crashing issues. PLEASE help to fix this. * 17GB of content in keepsafe was consuming 85GB of space on my phone. UPDATE: After clearing space on my phone by dumping pics and music I was able to move all of my content out of keepsafe, uninstall and start again. Huge inconvenience but the issues seem to be resolved with the fresh install. No more syncing or crashing and the app is not consuming excessive space.
Either an app-breaking bug or developer is snooping
by Crlaozwyn on 2020/04/05 21:54
I’ve been using KeepSafe for over a year and it’s been my go-to privacy app after my previous one lost support. I choose to only store my content locally for privacy reasons - no sweat, it was easy to disable cloud storage. It’s been a while since I opened it so I can’t say exactly when this changed, but I tried opening the app today and it was unresponsive. Then I noticed it was syncing my content to the cloud. What?? I quickly closed the app and opened it again without being connected to the internet so I could disable cloud saving again. After 20 seconds or so of being unresolved, the app closed. Weird, right? I figured there may be a server side check to discourage piracy, so I opened it up with net access and waited until it showed syncing before killing internet access. 20 seconds later, the app closes. So, unless I sync all my content to the cloud, I’ve lost access to the app and my saved documents. Either they broke something on accident or they’re intentionally forcing every user to send their files over. While the files are encrypted, don’t think for a second that the developer can’t get those keys if they want them.
Encrypted Privacy
by edwinjbock on 2019/03/02 14:28
The reality is that our phones are mobile intrusion devices into our lives which governments, thieves and nefarious hackers can use to steal our most private thoughts and data. Hence, I’m privacy-obsessed in regard to my phone. KeepSafe has been part of my protective arsenal for a few years now. KeepSafe does a wonderful job encrypting snapshots of my unlock, Recovery and two-Factor codes; as well as drivers license, social security and other pictures and videos that would be very harmful if they got in the open. AES-256 encryption is the gold standard. You should NEVER settle for less. And that’s KeepSafe’s standard. Combine it with a VPN which never records logs - which they also make - and you’ve made it very difficult for intrusive others. Not impenetrable, as nothing is, but the encrypted data that someone can steal will at least be gibberish, indecipherable.
Will u please fix this app
by Charismanicole on 2019/04/07 11:05
This app is absolutely trash. It hasn’t worked right for a while now. It seems to get worse with every apple update. It won’t import photos correctly. I have to close the app numerous times before it will finally import then it doesn’t ask do I want to delete the photos from from my phone afterwards. It also has imported photos to the wrong place when I’ve imported to a specific album. Now it keeps importing every single photo I have on my phone to the main album when I attempted to import only certain photos to a different album. I tried deleting the album I created but now it keeps importing to the main album and it won’t stop. Every time I delete the photos (like over a thousand photos) from the main album and try to import selected photos to the right album the app, it just keeps importing EVERY SINGLE PHOTO FROM MY PHONE TO THE MAIN ALBUM! I even tried closing the app or cutting the phone off to stop it but once the app is re-launched, it justs picks up where it left off. I’m not going to continue to keep paying for this app. I’ll find some other app to use.
Does the job but...
by Jdjdodoff on 2020/01/26 07:15
Ive had this app for about 4-5 years. It does what it’s supposed to do but every year there’s always a new problem going on w the app. But this years is by far the worst.(EX) I download the app taking up 50mb but with 15gb worth of media in the app. And I can open the app and add more stuff without the my old media in the app taking over space. Now I when I download it it automatically starts rising from 50mb to 15gb as soon as I open the app. The point of the app is to save space on your phone (and it did USED to do that) but now the app includes the whole gb it’s got inside already which means it makes it difficult to save media because ur iPhone now has 15gb taking over space from your app. I tried not to make this confusing and I hope everyone understood this.
Great app, just one issue
by JohnKaBonk on 2019/01/31 04:23
I have been using this app for well over 2 years now to store some of my precious photos, the app is great even if you don’t invest money into it but theirs just one major issue, whenever I want to upload a gif or photo they always seem to be very small when I import them from my camera roll and it really annoys me. I double tap it or just zoom in more but it’s no use I always have to crop out the photo and sometimes it just makes it worse and with a gif it’s even harder because it’s all zoomed out and even if I zoom in to its max it’s still not as big as my screen... as it’s supposed to be. This issue has been here for ever and I just keep getting more annoyed so I decided to write this review so please fix this it’s one of its biggest app issues and I’m surprised they haven’t fixed it but overall great app for storing pics and videos just this one problem.
Just okay.. Keep looking
by AgentO2 on 2020/05/04 16:45
I’ve been using this app for years now, paying for premium, not typically running into too many problems, but the little things started to add up and I’ve decided that Dropbox will suit my needs better. So, I’m in the process of moving my photos - which has been nothing short of a chore. CONS: 1. For a lot of photos, after clicking on ‘export’, I get this error message; Error Error exporting one or more files: Could not download one or more files. I would like access to my photos, please. They’re mine, I copyright them, please give me back that access. 2. While I was paying for premium, after changing the theme, it never stayed that way. Even after updating, the app would crash it and revert back to the standard theme. Years this went on. I just couldn’t validate complaining about something so minute. 3. I’ve succumbed to moving the photos I DO have access to, to my camera roll, and THEN to my Dropbox. Why? Because KeepSafe only allows one photo to be transferred AT A TIME (between apps; keepsafe to Dropbox). I’m not spending the rest of my life exporting my photos from one app to another. C’mon. 4. Trying to share albums is a pain in the a**!! At least Dropbox is consistent. PROS: Can now use Face ID to unlock app (yay!!). Good price for storage. Has potential. I like that it gives the user the ability to change the album covers, lock certain albums...
Great security but missing some features
by NotJalpy on 2020/12/22 05:20
I’ve been using this app for a little while now and recently decided to purchase premium but the app itself is missing some essential features for an app of this nature. - Better organization of photos in albums - *Better import options such as being able to select a specific album to choose photos from - **THE ABILITY TO SKIM THROUGH VIDEOS AND SKIP TO CERTAIN PARTS (honestly I do not know how this isn’t in the app and it’s honestly embarrassing that you can’t currently do this) - *Ability to set the application to switch to a specific app by placing your phone face down - Possibly change the app icon and name to something less conspicuous if you so choose - *Even though it says you can change the app theme there is literally zero options to change the theme from within the app - *Option to type a pin in instead of a password for specific password protected albums - *Option to leave the album unlocked for x amount of time after typing password in so you don’t have to keep typing jt in if you accidentally leave to album Until the essential things in the list above (items marked with * or **) get fixed/added this app will not receive anything higher than 3 stars. It has the potential to be amazing but is just missing some absolutely essential features.
The Best App For Now
by Hi surfer on 2019/02/15 19:09
This is the best replacement app I have found for keeping sensitive personal photos and videos since my other app became defunct and unavailable. Still needs a lot of work such as naming individual files, option to keep some files locally and others on the cloud and the ability to import large amount of files from a computer such as by using the iTunes data import to get it into your iPhone/iPad. Right now I’m keeping part of my library on another app that I want to keep local, and keeping the rest that I want available on both the phone and the tablet (via iCloud sync) in KeepSafe app. I’m hoping they will keep developing until it becomes more fully featured but for now this is definitely the best there is in the App Store that I know of.
Majorly helpful...but now..
by Seriously¿ on 2018/02/17 07:45
I’ve used this app for a long time now, and have been a premium member for what feels like a year. However most recently I’ve found I can no longer upload anything to any of my albums. I checked my space thinking I had finally used up all 5,000 spaces, but I’ve found I’m only just under half that, and have plenty of storage on my phone itself as well. When I press the plus, and select “import”, I can select pictures and videos I want saved in the vault, but when I press the button to activate the upload, nothing will happen. The photo album closes but nothing gets uploaded. I’m hoping it can be fixed with a simple update, I’m not wanting to have to find another app for this, I love this one.
Deleting NOW
by phlllt7 on 2020/12/13 02:40
Can you please give me all of my private photos that KeepSafe is not letting me access ... I have been using the free version of this app since 2015. many of the pictures where deleted and before I delete the app I would like the photos back. Truly hope that one day someone has enough time to file lawsuit against keepsafe inc. for these new, unfair updates.. American owned corporations are money hungry for pandemic dollars and it is absurd. I don’t like this app because photos can not simply be uploaded in a way where I never have to worry about looking back to see if the developer is doing sketchy stuff to get you to pay for free version. Photobucket , google photos , Shutterfly, etc don’t delete your photos if you forget to backup or if you log on from a new device... never have to worry about them being gone forever and for that I truly hate this app... y’all had one job. save private photos. Not save private photos and then demand that I back them up periodically.... app is a joke
Potential
by Traveler146 on 2020/12/10 04:12
From a user interface side, it has good security. Not sure how security is handled in the background. I don’t like the fact that KeepSafe does have the ability to see your content. It’s stated in there privacy statement. They state they only do it with a users consent but it be much better if it was truly encrypted. I understand if it was they could not help if some issue with a specific photo or album arose but I’d rather lose a whole album for the extra privacy. Maybe at least offer an option of no return. Also one thing that may be a deal break is, as others said, if you try to back up a large video or just a high quality video, the app, IF it even backs it up, takes forever. Like hours or days. Eventually Probably just freeze. And I have 500 Mbps upload speed. Once they fix that and hopefully make it more private, it will be a great app.
Was great, not just crap..
by mcbaer on 2018/04/24 02:10
This app use to be great; It did what it was intended to do.. keep certain files private. But then they went and added this “Shared” album crap. If I wanted to share the kind of files I’m using the app to hide, then I would just upload them to Google Photos or something. Also you can’t “copy” a file from one album into a “new” without it creating that album as a shared one... I DO NOT WANT to SHARE files so stop trying to force the crap feature onto paying users. And why cant I copy files to “non-shared” albums? I like to make a copy to a non-shared album so I can edit it, and keep the original where it is. And you can’t “delete” shared albums, also if you try to leave the album (being the owner) it locks the app up. They should have left this app along, and added the “share” option to another separate one, or make a option to turn off all share features. Again, the app was great now it’s just crap.
Terrible app
by iamblicky090 on 2021/01/09 14:18
Don’t even waste your time with this app. I’ve recently just had my final straw with it. I’ve had this app for years, and I’ve always had problems with it but chose to ignore them. Such as videos take so long to load when on and off WiFi it should be instantaneous but it’s not. My biggest problem is that this app basically slaps u in the fave and says buy premium or else. Like many I was conned into buying premium after my free trail. I purchased it for a year, that year is now up and I’m trying to downgrade to basic but the app keeps trying to tell me I don’t have 7.44 gb on my phone. (200gb iPhone 11 btw) I have plenty of space but the app just wants me to buy premium again and I’m not here for it. I can’t even access my photos because of this dumb pay wall. Why not just automatically downgrade to basic when it’s over why is there a pay wall??? You app developers are all scammers, people don’t waste your time on this app there are better ones with less problems.
THIEVES
by RCA ))) on 2018/04/26 19:01
Be warned: DO NOT SUBSCRIBE TO THEIR SERVICES!!! They scam you into buying a full year subscription instead of a monthly one which you originally think you signed up for. But then you get a receipt for a full year payment!!!!! They think it’s alright to trick you into a full year fee through their monthly services. I am very confused how this is at all acceptable! I didn’t use the subscription for more than 15 minutes, so I contacted their customer services to ask for a refund, yet they were vulgar, and unhelpful in all aspects. All they think about is money and they don’t care whether or not you are happy with what you get. From the bottom of my heart, DO NOT BUY INTO THIS APP! They will scam you and not help you. They will scrape any extra dollar and not care for their reputation. Is this what you want to buy into? I bet you don’t want that! So leave this app behind and move on to something better, because all you will find here are dollar craving, customer abusing and power thirsty thieves.
KeepSafe
by Merlintoo on 2019/04/12 08:39
This app has been very easy for me to use so far, which is a good thing! I sometimes have difficulties with some of the apps I download, either because they turn out to be unnecessarily complicated, are designed for use by programmers who like it complicated and consider it a game to figure out, or are “buggy”. This app has been an unexpectedly easy to use, stable, and stress relieving feature for a “getting slightly older” person who prefers to think about ways to relieve his arthritis than how to use an app to help make his life a little easier. I am very happy to have discovered it, found it very helpful, and recommend anyone looking for an app for this purpose to give this a try!
BEWARE!!!’
by dannjy on 2018/02/17 18:34
The app works okay but every time you open it they ask you to upgrade to their premium service. Usually, at the bottom of the screen, in very small print, you can click “no thanks”. Recently I opened the app and the small print was NOT there and I couldn’t get to my content and I could not get out of the screen. Some how I purchased the premium lifetime subscription by accident. I immediately contacted them and asked to cancel it and process a refund. They replied immediately and advised me no, they won’t process the refund. They advised there is a 3 step confirmation before a purchase is made. I did NOT receive 3 steps to confirm a $149 purchase. I contacted them again and heard back a few days later. It was the same response from the same person. Their replies are scripted responses sent to all customers and have not attempted to address my concern. If you use the basic app beware, they will trick you into purchasing their premium service.
Used to be great...until it wasn’t
by Robert.Casad on 2018/04/25 21:56
I’m a “premium” member, have been for a few years, and this app has totally gone down hill in the past year. This app used to be fantastic for photo and video storage, a great UI and super responsive. I could get my photos to sync across my devices and they even offered a Mac app. One day the Mac app disappeared from the App Store, and they stopped updating it. It became very buggy very fast. Then I upgraded to an iPhone X. Now, with iOS 11, the app is constantly locking up my phone, forcing a hard reset. On top of that, if I add photos and then delete the app and redownload it, even days after the photos are supposedly uploaded to the “private cloud” the photos are gone. Not synced to my iPad or other devices, just gone. I’ve contacted the support team about this and their only solution was to delete and reinstall, which obviously doesn’t work. Very disappointed in an app that used to be worth paying the yearly fee for.
😡🤬From 4+ to less than ZERO!...
by JOHNNYBIGDICK16 on 2019/11/13 06:20
When I first got keep safe it was a great. App. Now it’s all about The money I guess?!? If we don’t want to pay please just give us our photos we trusted you with and let us stop using The app and we’ll walk away from each other happy?! For you to threaten or to actually destroy Photos of mine that mean a lot to me and others. Without any other means to recover private images which belong to me is not only wrong, it’s actually terribly unethical in ANY industry!! Even in warfare, we’ve evolved as a specie so much we allow the enemy to respectfully collect and conduct religious rights for their fallen. How can you treat your customer’s property like this?!?.... if you just destroy my photos; you’ll be viewed as nothing more than simple greedy DATA PIRATES AND EXTORTIONISTS!!! A compromise will absolutely be cause for a re-evaluation of this app and service by myself and possibly result in a NEW friendship between us!!! Whattya say, Old Friends?!!😬🤷🏼‍♂️.....
thunder and lightning. take what is yours.
by MetalGearOcelot on 2019/03/15 06:35
da best application for photos and hiding sensitive material from those you love most. they will come for your photos, and all of your files one day. it may be them, or it may be someone. but it will be one of the people you know or one of the people you will know in the future. do not let them get a toehold. strike while the iron is hot. pincer movements and pressure. tempo is the name of the game. you dictate the time and the tempo. attack. push. prod. check. move. displace displace displace. that’s right. deceive them all. conquer them. take what is yours, give nothing back. America #1 super. this is not even a joke post. i believe in america and myself, and now i believe in you too.
Terrible app
by mauriziocol on 2020/05/09 12:40
I used to have the premium app for 2 years, paying the year membership. One day during vacations, I dump my iPhone in the water and it got damage. When I got the replacement and tried to download all my files, my surprise was that half of them didn’t appear in the app, I tried several times uninstalling the app and downloading everything again and still not success. Then i contacted tech support and they were completely useless. I lost almost 10 years of files just because I trust a defected app. And yes, the files were suppose to be in the cloud because all of them have the mark as they were. ***to the developer who answered this review, did you ever read the whole story about the incident?, specially the last part when I said they were mark as being in the cloud?, and yeah, I’m way more sorry for losing my files that I trust you to keep up.
It’s slow
by warrrning on 2018/08/01 05:05
The software lags I have two phones and the video and photos that I have saved on one phone will not transfer over to the other phone that I have keeps saying is saved on. Both phones have keep safe on it however keep safe does not function the way it supposed to. I don’t know what they do every day but it is not business. This is a software that has a lot of potential however it lags when it comes to loading and transferring files to upload to the keep safe cloud. For file transfers. I believe that it’s very possible that the software that keep safe is using is very slow and I are their servers. Causing the lagging In the uploads. Also 5000 photos is very middle I was once introduced to them and offered 100,000. However they were unable to make it stick on my account. As I stated before the potential is there but the software they are using is very outdated
September 17' Review
by ToBeKniceley321 on 2017/09/29 16:33
App free version lets you have a free month of 'Premium' version features at first. Afterwards, switches to 'Basic' unless you pay a fee. All files are also stored on a private cloud in Premium & you can also select & delete album cover photos. Basic let's you store photos on a camera roll & put in albums, but premium allows locking individual albums & condenses files. Adding a passcode to the app & editing the layout colors is included in both versions. Saving pictures to the app is too simple, requiring simply to select wants files while in your camera roll & click lower left to send/forward & choose the KeepSafe icon. This is the only app of its kind that I've used & have no other to compare it.
Works some of the time
by wytworm on 2019/01/12 16:20
I have a workflow that has me sending 30-40 images from the keepsafe browser to the vault for later processing. My searches are random and i usually have many tabs open and want to be able to send images to the photo vault from any of them. What I have found is that the integration often fails while reporting success, and about 1/3 of the images are never saved. This has cost me much time and effort and some of my work is unrecoverable — i would have to scour history which i doubt KS keeps in order to reconcile images that I wanted to keep with images that PhotoVault allowed me to keep. Fatal flaw.
Expensive.. but worth it
by Adam Jernberg on 2019/02/24 17:08
So I started off with the calculator version of this app which was great! Kept all my passport, banking info, social security etc in this app to review but also feel safe in case someone were to somehow get into my phone. However, once that app was deleted from the App Store, this company charged me two yearly charges for the app and never refunded me or applied one of those payments to the following year. Outside of that, I gladly pay for the full access to get the most out of this app. Love the privacy and the storage. Today however after the update, I can’t seem to get passed the keypad. Totally frozen and then force quits. Fix please! Can’t upload or review my documents/files/ pictures.
Used to be nice...but not anymore! Expensive!
by CesarGv21 on 2018/10/04 06:49
Overall I used to like the app. Been using it for almost 2 years. But it’s been NINE months that I can’t import anything! It crashes the moment y press import or it freezes and then closes. There’s been a dozen updates, but none of them fixes the problem, im fact, it’s gotten worse! So sad, moreover when I have Premium for 24 dollars a year for an app that just doesn’t do the trick. Even more, the function to recognize duplicate photos was removed some time ago, it was such a great feature, too bad it was removed. I have an iPhone 6S, it used to work fine, now, it’s more of a hazzle than a tool. Smh... I really hope that the bugs were fixed, but their only answer is “restart your iPhone” but it simply does not work! I’m not one to give away money like that, so, of course, I’m not renewing mu subscription!
Was good but i lost 65% of my gallery
by TeeRaw777 on 2019/05/29 16:25
I’ve had keep safe premium for years now. Recently had to redownload app only to discover 3500+ items where missing .. items from years ago was missing items from the previous day. It’s as if the app decided what it wanted to keep and deleted the rest . Tried to get support and the guy took 2 days to reply then just said delete and redownload like that wasn’t something i had already tried or what ultimately caused ... then he took two more days to reply and simply told me to update the app and get it should help and that i had to leave the app open ... so i updated it and put my screen to never shut off snd went to sleep with it on the charger.. woke up to the same amount of items... so now years of collection is gone smh and i still haven’t got any answers
Good, but some critiques.
by MakzwellTV on 2019/06/06 00:54
Overall the app is great in terms of importing certain pictures for hiding. Most of the time the importing and syncing is fast, but I wish it was easier to see which files are still syncing because I constantly have the syncing 1 file and the loading bar at the bottom of my screen while the app is open and no files have the cloud symbol on them. I also wish I could randomly shuffle the order of the pictures and videos in certain folders. Other than that, no problem with files being deleted or low quality.
Horrible support Zero care for PAYING customers
by Pie J on 2019/10/22 18:08
I got this app over a year ago. I liked it and its worked great. I lost the e mail it was adjoined to so i had a recovery e mail in place. Was able to recover all my photo’s. Except now my recently fully paid subscription was gone. There is no reason for it to be. My apple id hasn’t changed. And all of my credentials are the same all except the e mail i set in the account as the main. I got involved with support and asked thaT they just tack on my subscription to this and let me ride out the remainder of my time. Which it renewed in September. So a year. I was told they wouldn't and to cancel my subscription as if none of my money or concerns matter. Its theft. I even showed proof of receipt from the app store. And now im not being replied too. Do not entrust your important pics and life parts wwith this app.
Saved pics
by Timmy township on 2018/10/04 22:59
I absolutely love this App. But I’m thinking about changing to something else because of the fact that I have to pay for the second line of protection. I like when I go into the app it shows a lock but no pick. Then you have to put in a another password to get into the pic. Then when you export a photo from the camera roll it ask you if you want to delete it from the camera roll. That’s what makes this app awesome. But in order for you to have it you have to pay for it. So I’m currently looking for other apps similar I’m sure there’s more out. I will keep this for now
Keepsafe...
by Rickissick209 on 2017/12/15 07:19
I love using your app and been using it for quite a few years now and became one of your pro members and enjoyed it but there’s been no new upgrades it’s been very plain nothing really new for what I spend a year I hope you make some better improvements with the way it looks and operates and saves nothing ever xtra to do in there except save and replay, my wife doesn’t even go on much and doesn’t really get into the commenting you have in there as well, very plain and boring not exciting all the time, I might move on soon if there’s nothing drawing my attention there. Thanks -loyal consumer
The app is handicapped unless you want to pay.
by Jo mama123 on 2018/02/15 19:24
The app is great looking, Fast, responsive and easy to use. However the problem arises more when you want to delete files from their cloud services (which automatically upload without asking ahead). Unfortunately the customer support contact section doesn’t properly work at the moment, it just constantly requests for you to update even though the latest updates already installed. So while I’d love to recommend and use this app myself, I plan on deleting it as soon as I figure out a way to delete my files from their cloud services. Keep in mind this review is based off of the free model. I’m sure you may have a better experience if your willing to pay the monthly, yearly, or lifetime plans.
It's so-so.
by Joe's Juke Box on 2018/03/31 02:47
Since I had the app and paid for the additional storage, I've lost pictures as well as video. The back up is extremely slow. When The app upgraded, it Wiped all of my pictures and videos from my cell phone. When I log back in and re-downloaded the pictures, several pictures and videos were no longer there. I love being able to upload pictures without opening the app but it's inconsistent. Because of Apple updates, the app does not work. Right now, I'm in the process of backing up the app on my Mac and it doesn't work.
Do NOT Use This App!!
by K1ng tee on 2018/11/02 04:21
I would give this app negative zero starts if I could!!! I’ve owned an iPhone since iPhone original and this is my first time writing a review ever!! That’s how much keepsafe has angered me!! People need to know that this software is crap!! I’ve had their service since 2013 and it deleted my photos little by little throughout the years. I finally see 0 photos, there’s just boxes where the photos once were. Customer service is a joke. They told me I lost my photos because I wasn’t updating the app. Which is pure BS. I always updated. There’s another photo lock app that I’ve had even longer and ALL my photos are there. Customer service pretty much just told me, too bad. I have proof of it as well. I lost 200 photos DO NOT trust this app. Look elsewhere or you’ll lose your photos.
Great Features, Poor Experience
by Snowblindmonk on 2019/12/18 15:54
This app has great futures for organizing, importing, deleting, securing, and backing up photos. It’s been a frustrating experience at times though. I paid for the subscription and this has ads in it still. The app will crash at times while trying to open photos. Seems to be mostly the photos synced to the cloud. I’ve also had it get stuck several times while trying to sync things to the cloud. I download all my photos out of the app, deleted the app, and reinstalled it. Issues got a little better but still existed. Gave this a year to improve but it did not improve enough. Cancelled my subscription and will be trying another app.
Eh...
by [Insertuseralias] on 2018/02/23 13:42
This app has been fantastic for me since I started using it about a year ago... but the app doesn’t seem to always work properly after upgrading to an iPhone X. Without fail, the app freezes on me and makes my entire phone non-responsive (or extremely slow to respond). Once I shut down the app, the rest of my phone returns to normal speed/functionality. Not sure what the bug is, but I really hope it gets identified and fixed so I can access my content again. Still giving it a 5 star since I don’t expect this issue to be a permanent thing.
Worked far better than I imagined :)))
by Thefam101 on 2021/01/06 04:39
This app is wonderful! I know what you might be thinking oh okay this is a bot writing a review but let me tell you I’m definitely not a bot. I’m a 18 year old male in my last year living with my parents and yes they do go through my phone... like daily. So when I got this app to hide some pictures ;) it was wonderful and of course my parents asked me to unlock it, but the app has a decoy vault feature that just had some silly pictures in them and after I showed them that they were content. 10/10 would recommend.
Love the App. But Apple is limiting them! (Mad face)
by TJ BabyDaddy on 2018/08/16 14:18
I have been using this app for years! Absolutely love it and the new features that keep coming out. I am a paid member. And it is well worth your money! However I just updated and Apple’s “New Laws” state that in section 1.1.6 that there can be no “false information” and therefore we have lost the secret Door function. Shame apple. It’s a feature I pay for and I want it back!! Change section 1.1.6 of your guidelines!! Or find a loophole KeepSafe! Either way, 10 stars if I could. Keep up the great work KeepSafe!! You are one app I love to throw my money at!
Crashing since last update.
by morymed on 2019/02/24 23:15
I have not been able to open the app on my phone since the last update. It will not load, and my stores pictures are being held hostage. The app is otherwise fine, but this should already have been fixed, especially since there’s a premium subscription fee. By the way, when I reported to customer service, I got zero help. The reply was basically that there was no fix for the issue?????? Installed the update...still does not work!!! No help from customer service. Please help!!
Thanks KeepSafe, I lost all my photos
by nayr15 on 2019/06/10 15:10
I had previously uploaded a ton of photos and videos to the app to free up space on my phone. They were many personal photos of various trips I have been on and memories. The photos are very important to me. However, when I went on the app the other day, I realized my free premium trial had ended. I did not need to purchase premium because I did not feel like I needed the features it provided. When I went to download the basic version, it wanted to download all the photos on KeepSafe to my phone to prevent loss, but every time I would try to do this, the app would tell me I did not have enough space, which I most definitely did, both on my phone and in my cloud. So the only way to get my precious photos back is to pay them money.
It's great except..
by @RikRipper on 2018/04/13 16:46
This app has been crashing my entire phone since about November 2017. It happens when I upload photos. It seems like a bug that hogs all the RAM in the phone and stops any and all operations until I force reset the phone. It also doesn't sync my photos across my devices. The storage management is inaccurate and has no actual function to help you control what's saved on the server and what isn't. It will say everything is backed up but the items don't appear on the other devices. This app used to work like a charm, but things have been going downhill over the past year.
Not a happy camper
by Gee's Place AFC on 2020/05/09 01:46
I lost access to all of my very private pictures and videos that I trusted Keepsafe to store for me. I even subscribed for the year and when I reached out to troubleshoot with support it took them almost a week to finally reach the conclusion that they can not get my photos back to me. They even tried to convince me that I wasn't even a subscriber until I showed them my order number and confirmation of my yearly subscription. I had almost 42 files backed up but now I'm not able to retrieve them. I absolutely, positively, conclusively believe that they have stolen my files and will not release them back to me. Support basically apologized, recommended going through Apple support for a refund and offered to extend my subscription for an extra week. I just want my files back!
Expensive and Does Not Work
by demingn on 2019/12/28 15:23
DO NOT PURCHASE! If I could give zero stars, I would. I purchased the full version of Keep Safe, which is ~$150 if I remember correctly. I purchased it so I could use the Space Saver function through the application. That function allows you to store videos and pictures through Keep Safe and not on you phone so you can keep the amount of GB the application utilizes from your phone low. Well, Keep Safe disabled the Space Saver function several months ago and has no plan to offer it to its customers again. Now, they are NOT refunding me the money I paid for their application. The company is ridiculous and continuously dodges my frustration and questioning on when/if they plan to update the application with a working Space Saver function. DO NOT PURCHASE!
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App name
secret photo vault - Keepsafe
Description
Download Keepsafe to join the millions of people who have entrusted over a billion pictures to Keepsafe: the most popular photo locker and album vault app. Keepsafe secures personal photos and videos by locking them down with PIN protection, fingerprint touch ID, and military-grade encryption. It’s the best place for storing your personal pictures and videos. With Keepsafe, you can protect your privacy, secure your photos, and save phone space. Use Keepsafe for: - Preserving special memories - Storing family photos - Protecting copies of your driver’s license, ID cards, and credit cards - Organizing important documents What makes Keepsafe different? • Award-winning photo locker, with over 70 million users • Beautiful design and UX. Easy to upload, view & organize photos • Smooth scrolling for photo viewing on all devices Basic Features: - Phone and tablet support - Simple interface - Easy-to-use PIN pad access - Photo backup - Custom albums - Full-screen and slideshow viewing for photos and videos - Integrated camera for taking photos directly in Keepsafe - Safe Send for sharing pictures for a limited time from Keepsafe - Syncs images and videos in Keepsafe to all of your Keepsafe installations on any platform - Shared Albums if you want to share private items with someone else Keepsafe Premium’s Exclusive Features: Manage Your Photos • Album Lock: Assign individual PIN codes to access particular albums • Private Cloud: Stores up to 10,000 items in Keepsafe • Space Saver: Compresses photos and saves originals to the Cloud • Trash Recovery: Retrieves photos you’ve mistakenly deleted Personalize Keepsafe • Ad-Free: Keeps your photo-viewing experience distraction-free • Custom Album Covers: Sets album thumbnails to a specific image ======================== Help & Support Problems or questions? Visit Keepsafe’s support site at https://support.getkeepsafe.com/hc/en-us Send a ticket from inside Keepsafe (best for troubleshooting) Contact us at support@getkeepsafe.com ======================== Keepsafe Premium Subscription - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the period - Length of subscriptions: one month & one year - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Price of subscriptions: one month - $9.99 dollars & one year - $23.99 dollars - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription. ======================== Links Terms of Service: https://www.getkeepsafe.com/policies/#terms Privacy: https://www.getkeepsafe.com/policies/#privacy Keepsafe Basic is ad supported: https://youradchoices.com
Joe
by josevalente on 2021/01/21 22:30
Bj jbkb
Lost
by Snuffanee on 2021/01/21 02:01
Several of my photos have just Disappeared out from this program several pictures and folders.
Ok
by tbagskin on 2021/01/20 01:10
Hides the photos but closes me out of it when i try to access the photos
Keeps crashing
by Spaghettiwoes on 2021/01/19 18:54
I just paid $24 for the whole year and it keeps crashing. How do I get a refund? I also uploaded a bunch and I just looked and they’re all gone. 😡 Update: I sent them an email and got a delivery failure
Made my whole phone glitch out anytime i opened the app.
by LaURnP on 2021/01/19 15:19
I downloaded this app because i have a lot of videos and no where to put them. i downloaded it at some point in december 2020 and from the start it was super glitchy. it would shut down randomly and it would cause every single app on my phone to shut down as well. some of my videos were fairly long and when i would try to upload it would take me a few tries. DO NOT GET THIS APP. i have snap and the last few days whenever i would open keep safe and then open snap, snap would give me the terms agreement from october of 2019. i’m not sure if everyone got it but no one i know has had that issue whcih leads me to believe it was because of keep safe. this app overall is very very glitchy and will cause your phone to move super slow. i didn’t want to deal with it anymore since it took up so much of my iphone storage so i went through to save all of my photos back to my camera roll. i had to restart my phone about five times, close the app about 20 times, and re-save videos about 2-4 times. every few photos it would say that they failed to save to camera roll which is why i would have to completely close everything and restart my device. i’ve read that other people have had issues with this app being glitchy as well. if you need some where to save your videos and photos please do not get this app.
Pictures
by debobrazy on 2021/01/19 13:34
Almost half of my pictures got deleted Nd I couldn’t get them back so now I’m just short on memories what was the purpose of buying this app if my pictures was finna get deleted.
Somethings not right....
by poseidon509 on 2021/01/19 04:13
Stupid app won’t play any videos (mp4). Deleted/Reinstalled, Signed in/out, nothing works to get the videos to play. Tested on 4 different Photo Vault apps and videos played on every one of them. So this is 100% an issue with their app. Somethings up here...
Best
by Sakib Best on 2021/01/17 21:23
Good
😻
by thatbarby on 2021/01/17 04:16
Love this app.
Shared albums don’t work
by Gumzaustin on 2021/01/16 19:53
Got this app for the shared album feature but I can’t access it
Don’t Upgrade- iPhone XS Max
by Mike- IPhone 5 on 2021/01/16 02:17
As soon as I purchased premium an entire album of mine was rendered unviewable. I cannot move delete, recover, or unhide the entire album. Very Frustrated
Excelente
by EddMMD on 2021/01/15 16:51
Excelente para mantener mis archivos y fotos privadas
Libya
by Abdlkader azawi on 2021/01/15 06:17
GOOOOOOd
App would be great but.....
by Tregic on 2021/01/14 20:40
This app could be great if it just was able to download your photos faster and work faster. It works so slow and takes forever to bring up my photos to view. Holds a lot of pics and I love how you can have separate albums. Just don’t think I can stick with it though because it is SO slow.
Decent
by poopidypoop on 2021/01/13 18:13
I have had this app for a long time, when I first got it there were much more options than there are now. I am mostly confused by the app no longer offering photo editing.
Break in photos
by midgard viking on 2021/01/13 14:24
I like the app I had it for a while but I went on it and saw 3 attempts at breaking in and the photos was just black but I saw my lights in the background and I tried to test this and all the attempts at breaking in keep showing just black in the photos. Other than that it alright.
How do I unsubscribe?
by riverdale is life😁😁😁 on 2021/01/12 16:02
I want to unsubscribe and I don’t know how, can u please tell me how to unsubscribe
Good!
by Ta quoc dung on 2021/01/12 11:10
Very good!
Works great
by nknemo5 on 2021/01/11 22:26
And is free
*Used to be* a great privacy app
by Dentisto on 2021/01/11 12:42
KeepSafe had been my Go-To app for my photo privacy since it was released several years ago. I originally purchased it for use with an iPod touch—it worked flawlessly and functioned exactly as advertised. It has always worked great with my iPhone (even with all of the iOS upgrades). It worked so well that I bought the premium package to expand my ability to keep all of my photo collections private. Recently the app has changed its privacy policies mowner
Crappy app
by Sherlockjedi on 2021/01/11 01:45
A lot my saved pics now can’t even open. Just says pic number.png. I’ve emailed them few times about fixing issue or how to and either haven’t heard back or issue isn’t fixed. Asked for refund and never got reply. If I can ever open those pics again I’ll save and delete app and find a better one.
Great app!
by mortal_kombat_fan19 on 2021/01/10 11:42
I myself love this app because with this i can store my pictures so that i can back up my phone because it always has too many gigabites of pictures to do so. I also love the Decoy Vault because you can use it to like, have just a few normal pictures there or 'rick roll' people trying to get in with a specific code.
Terrible app
by iamblicky090 on 2021/01/09 14:18
Don’t even waste your time with this app. I’ve recently just had my final straw with it. I’ve had this app for years, and I’ve always had problems with it but chose to ignore them. Such as videos take so long to load when on and off WiFi it should be instantaneous but it’s not. My biggest problem is that this app basically slaps u in the fave and says buy premium or else. Like many I was conned into buying premium after my free trail. I purchased it for a year, that year is now up and I’m trying to downgrade to basic but the app keeps trying to tell me I don’t have 7.44 gb on my phone. (200gb iPhone 11 btw) I have plenty of space but the app just wants me to buy premium again and I’m not here for it. I can’t even access my photos because of this dumb pay wall. Why not just automatically downgrade to basic when it’s over why is there a pay wall??? You app developers are all scammers, people don’t waste your time on this app there are better ones with less problems.
App won’t stop crashing
by CodyLeeAulidge on 2021/01/09 08:17
You can’t even keep the app open without it opening an ad in another window. Cant view my stuff and it’s so frustrating.
Muy buena
by yamil 0926 on 2021/01/08 23:17
Tengo bastante espacio para guardar esta super
Scam
by gull andam on 2021/01/08 19:40
I thought that app is free all time, but after 1month. I buy 10$ for get photos out. You are scamer 😡
Works well so far
by edgregory on 2021/01/07 23:48
I love this app to keep certain photos safe.
I love it
by keep saferrrrrr on 2021/01/07 22:14
I have used the app for past few years love it
KeepSafe
by Perculator883 on 2021/01/07 19:01
I just love this app, you can keep safe the most important stuff I would definitely recommend.
Waste of Money
by Julio776 on 2021/01/07 00:02
In my opinion this is false advertisement, the company advertised as military grade encryption and encryption backups, no access for keepsafe employees, after I started to read the policies, I see the keepsafe software, inc say (Protecting your privacy is the whole point of Keepsafe. Unless you ask us to, we don't look at your photos, videos, or anything else on your device. ) really??? So people have to trust the company is not going to look it to your device. They have to Lear what privacy really is, ( 1948 Universal Declaration of Human Rights Article 12,) waste of money.
Absolute joke. No “cloud”!!!
by Lawnscape89 on 2021/01/06 21:53
Everything is backed up on your phone, maybe the “cloud”, too, somewhere.... Does nothing to help save memory on your device, unless you delete it. Not worth a dime, IMO. Plenty of other cloud storage companies that are actually beneficial to helping with saving space on your device.
Listo
by alex3375536 on 2021/01/06 17:43
Excelente
👍🏻
by Batules on 2021/01/06 14:01
Excellent app. Love it.
Worked far better than I imagined :)))
by Thefam101 on 2021/01/06 04:39
This app is wonderful! I know what you might be thinking oh okay this is a bot writing a review but let me tell you I’m definitely not a bot. I’m a 18 year old male in my last year living with my parents and yes they do go through my phone... like daily. So when I got this app to hide some pictures ;) it was wonderful and of course my parents asked me to unlock it, but the app has a decoy vault feature that just had some silly pictures in them and after I showed them that they were content. 10/10 would recommend.
Awesome App
by constellationM3 on 2021/01/05 23:49
Keeps my historical pictures safe in the cloud. Allows the sharing of pictures with family and friends.
Love it!
by litedf on 2021/01/05 20:40
Love being able to keep up with important documents with Keepsafe. The only thing i dont like is that it deleted ALOT of my photos on it own..
When will photo edit return?
by Kitwood on 2021/01/05 06:02
When will photo edit return? There’s a fifth star in it for you when you give it back...
#1
by stayhigh730 on 2021/01/05 03:41
💯💯💯💯💯
🤢🤢🤢🤢🤢👎🏻👎🏻👎🏻👎🏻👎🏻
by التقني عَبدُ الله on 2021/01/04 19:56
ياجماعه انتبهوا يسحب صوركم لجهات خارجية فوق ١٠ صور مايحفظ يهنّق البرنامج ويكرشك برا
The app leave me without storage
by MiguelRamos97 on 2021/01/02 15:38
The app start to use much more storage than it really needs, i had 1000 pictures and 100 videos (arround of 7gb) and with nonsense started to rise to 21gb, 23 gb, 25gb, until it get my phone without storage and making it useless.
Excellent app
by BlitzburghTK on 2021/01/02 13:53
An app that does what it says it does. What more could you want? Easy use and setup.
Excelente
by Osvear45 on 2021/01/02 11:45
Excelente y adecuada para asegurar la privacidad de las fotos y documentos.
Thanks
by grade A Ben on 2021/01/01 21:27
The best kept secret I ever known
اسطوري
by كيمبوس on 2021/01/01 17:04
تطبيق جميل
great full forever
by shadwen on 2020/12/29 11:32
i have had this app for too lond too remember (when the app icon was a metal case ). as an old user what i like the most is how the app is steadily developed, not too fast nor too slow, there is no unnecessary tools or complicated mechanisms. the price is great you deserve every cent. i have my full trust placed on you, all my important and private photos are in the cloud. i just have one request- there is the function move to different folder, if you could add the function ( copy to a different folder), it would be of great help. Thank you.
Safe
by 4Ness's on 2020/12/27 13:34
Nice!
Ads
by Ksummerall79 on 2020/12/27 04:35
This app has a clear purpose. And the ads in it are painful. You go to view anything and it gives you a video ad. It’s so annoying do not recommend.
Great
by charro40 on 2020/12/26 11:00
Really a good app for private videos and pics
Best app ever
by ChiefA2O on 2020/12/25 23:04
Does what it says and works really great!
Lost editing features
by Chigi91 on 2020/12/25 00:57
Love it. Keeps all the good stuff locked up nice and secured. Loved when I could edit my photos but now there is no option. I have the premium package and now I can’t edit blemishes, color select, or anything like that. Kinda disappointed
Must have
by tonyd19861488 on 2020/12/23 13:05
Fellas it’s the truth or even if you just got some kids who’s always on your phone and got good flicks you don’t want them to see it works great
Great security but missing some features
by NotJalpy on 2020/12/22 05:20
I’ve been using this app for a little while now and recently decided to purchase premium but the app itself is missing some essential features for an app of this nature. - Better organization of photos in albums - *Better import options such as being able to select a specific album to choose photos from - **THE ABILITY TO SKIM THROUGH VIDEOS AND SKIP TO CERTAIN PARTS (honestly I do not know how this isn’t in the app and it’s honestly embarrassing that you can’t currently do this) - *Ability to set the application to switch to a specific app by placing your phone face down - Possibly change the app icon and name to something less conspicuous if you so choose - *Even though it says you can change the app theme there is literally zero options to change the theme from within the app - *Option to type a pin in instead of a password for specific password protected albums - *Option to leave the album unlocked for x amount of time after typing password in so you don’t have to keep typing jt in if you accidentally leave to album Until the essential things in the list above (items marked with * or **) get fixed/added this app will not receive anything higher than 3 stars. It has the potential to be amazing but is just missing some absolutely essential features.
Excelente
by loctite brown on 2020/12/21 16:44
Súper recomendada. Nunca falla o tiene comerciales
Lost pictures
by Frustrated at the upload on 2020/12/21 03:26
I paid for premium and the app lost pictures and files corrupted. This is a waste of money and now don’t have files that I trusted with this app.
Great app!
by 72forU on 2020/12/20 21:15
I like this app or use it to keep back ups and drivers license insurance cards and any other important documents but if I lost my wallet I would want to keep safe!
بغداد
by المقدادي on 2020/12/20 14:26
رااااائع
Pictures small when added to album
by trhenn21 on 2020/12/20 00:10
For me, when importing pictures that I get from kik or tumblr, when put into the albums, the pictures are displayed much smaller than they originally were
Cool app
by KaykayYO on 2020/12/19 15:21
I love this app, it’s nicely secure and I love all the features that it has available. I definetly trust it more than any other app. Love that it screenshots break in attempts and has a decoy mode. However, In the description and also an article that I read it stated that I should be able to share albums with others through the app... which would be great but this feature doesn’t exist. Is this a premium feature or am I missing a huge step :( Other than that the app is perfect
Great app
by archangell77 on 2020/12/19 08:02
I’ve used this app for a while and never had any issues. Pros: FREE! Also, great for storing photos or vids that you want to transfer across devices. Cons: none Overall: highly recommend
Great App
by Fire3420 on 2020/12/17 20:41
Great App!!!
Lost all my photos
by nobby brown on 2020/12/16 14:20
I had this app for many years, and collected so many important videos and photos. My email was changed, and the settings for my new email are to send my old emails to my new account. Yet my keepsafe uses my old email, & now won’t let me log in. It says my email address is no longer valid....but What about my recovery address?🥺 This is a terrible way to set things up. I’ve lost dozens of memories trying to clean spam off an old account🥺 my recovery phone number and other email address do not work.
It Saves the UnCropped Photo
by lpin713 on 2020/12/16 09:36
Talk about embarrassing!! Uploaded an image to a shared album only to find it saves the uncropped version of the image. Also, photos display as grey boxes and don’t fully display the saved image. Is it really saved? Or is it lost? So frustrating.
100% Satisfied
by JohnTRG on 2020/12/16 06:52
I literally could not be happier with this app. It has done everything i wanted and more. Definitely exceeded my expectations. I NEVER pay for apps, but i even upgraded to the premium option after awhile for KeepSafe because i use it so much.
Nice
by Derided ruin on 2020/12/16 05:36
Good app to use I love it
Photo editor
by brian1335 on 2020/12/14 17:19
Big fan of the App. But the photo editor has been removed been waiting to see if it returns or should I find another app that hides photos and has a photo editor ?
Shared album
by Chinovtech on 2020/12/14 15:15
How can I access or share albums it doesn’t give me the option of either
Better on Android
by aaanthonyr on 2020/12/14 03:03
I had an android phone when I got the app and really the only space it took up was the app itself. I loved the app on android because it didn’t take up memory and also the app was hidden with the calculator. I switched to apple and the app takes up a lot of space even though it should be uploaded to the cloud like it does on my android, so it doesn’t physically take up space on my phones memory. And also no hidden calculator feature on apple
Good
by sweetness350 on 2020/12/13 08:44
Kept all safe
Deleting NOW
by phlllt7 on 2020/12/13 02:40
Can you please give me all of my private photos that KeepSafe is not letting me access ... I have been using the free version of this app since 2015. many of the pictures where deleted and before I delete the app I would like the photos back. Truly hope that one day someone has enough time to file lawsuit against keepsafe inc. for these new, unfair updates.. American owned corporations are money hungry for pandemic dollars and it is absurd. I don’t like this app because photos can not simply be uploaded in a way where I never have to worry about looking back to see if the developer is doing sketchy stuff to get you to pay for free version. Photobucket , google photos , Shutterfly, etc don’t delete your photos if you forget to backup or if you log on from a new device... never have to worry about them being gone forever and for that I truly hate this app... y’all had one job. save private photos. Not save private photos and then demand that I back them up periodically.... app is a joke
Not working iPhone 12 Pro
by ../ annoyed /.. on 2020/12/12 21:38
This app will not upload new photos from iPhone 12 Pro. Please advise or fix.
Still the best
by close to the vest on 2020/12/12 16:51
Title says it all! I opted for the full package after a few years of free service. If I could get the deleted photos from prior to my upgrade my life would be fantastic!!! Still the same. A lifesaver! AGAIN THE ONLY DISAPPOINTMENT IS THAT THE PICS I DELETED BEFORE BUYING IN ARE GONE FOREVER. They are...aren’t they? Say it isn’t so
Good overall but one recommendation
by Aid DJ2 on 2020/12/11 22:39
Great app so far, I just wish it would let you sort the order of your photos on your own, instead of by date created or date added. I would love for this to be changed
When will photo edit return ?
by FJB Equinox on 2020/12/11 16:55
We have been using the app for quite a long time and would like to know when the photo edit section will come back. This was a great feature in the app ! ! ! Frank
No entra
by gaby_401 on 2020/12/11 08:02
No quiere entrar a mi cuenta dice sin conexión.
Doesn’t sync. Doesn’t display photos right. Easy to lose your work!
by StewartStevens on 2020/12/11 07:57
Can’t understand why photos won’t sync between iPhone and iPhone even thought they both say connected. And the programs won’t zoom photos to full screen. Some photos show tiny on iPhone and yet zoom to full screen on iPad, exactly the reverse of what you’d expect based on screen size. Also when you use the share sheet to send photos to KeepSafe, it doesn’t work - just displays the file name (a bunch of #s.jpg). A great way to lose your work (especially screenshots) if you don’t also save them elsewhere and double check that they actually went into KeepSafe like it looks like it did. Also, if I edited a photo (crop) and saved but then imported into KeepSafe, it imports the UNEDITED version!!!! RIDICULOUS
There is a bug that bothers me seriously
by Grizzly Sun on 2020/12/11 00:18
There is a bug that bothers me seriously. Exporting a video file from KeepSafe to iPhone photo album will lose its metadata, causing the date to be wrong. This has a great impact on me, and I cannot restore the shooting date of these video files again.
Potential
by Traveler146 on 2020/12/10 04:12
From a user interface side, it has good security. Not sure how security is handled in the background. I don’t like the fact that KeepSafe does have the ability to see your content. It’s stated in there privacy statement. They state they only do it with a users consent but it be much better if it was truly encrypted. I understand if it was they could not help if some issue with a specific photo or album arose but I’d rather lose a whole album for the extra privacy. Maybe at least offer an option of no return. Also one thing that may be a deal break is, as others said, if you try to back up a large video or just a high quality video, the app, IF it even backs it up, takes forever. Like hours or days. Eventually Probably just freeze. And I have 500 Mbps upload speed. Once they fix that and hopefully make it more private, it will be a great app.
“Live” Photo’s become still
by ebmealey on 2020/12/09 05:51
Great app. I wish apple would provide a password protected photo album but they don’t, so KeepSafe is a must have. The one problem- when importing a “Live” Photo to KeepSafe, it often becomes a still photo. This has been happening more recently.
Great App.
by Odyegreen on 2020/12/08 14:44
A must have for storing photos and videos. Especially when upgrading your phone.
Needs better verification
by verify me 001 on 2020/12/08 04:42
Great app with great customization, but if you forget your pin and don’t have access to your email you signed up with then there is no chance of getting back in. At this point I don’t know what to do and have some cool pictures on the app that I would love to get to.
Excelencia
by heoch2003 on 2020/12/08 03:13
Excelente, recomendado
Great
by paying back on 2020/12/08 03:03
Wonderful site
Malísima
by beopen46 on 2020/12/08 02:09
No sirve para nada
Hard to work with
by _xoyazzy on 2020/12/07 23:28
Hard to get back into account if you forget your pin frustrating if you put for it . Access code does not help .
All the feature I need...when it runs smoothly
by Bobkingg on 2020/12/07 10:39
Has been a long fan of the app and loved all the features of the app. The frustration lately comes from all the lag and sudden crashes from the app. Really hope this app can improve in the long run and will definitely come back to update my rating as development improves
No
by 445388 on 2020/12/07 08:42
Nothing saved loads anymore
Bad app.
by Emma Donovan on 2020/12/06 06:17
If you forget your pin the 3 times it ask for it and finally remember it the 4th time you’re basically screwed.. NO GOOD!!!
KeepSafe
by Mike Mazike on 2020/12/04 02:30
It’s a great app for keeping your private pictures private!!! There’s a lot of wondering eyes. Keep up the great work.
keepsafe
by jmosq41 on 2020/12/02 18:22
great app for my secret pics and videos. Be great if I can contact you. Send me your website or customer service number
R
by Tom Lintner MD on 2020/12/02 17:49
Awesome app. Keeps my pictures secure and safe.
Not loading videos
by Rcann on 2020/12/02 17:18
I deleted the app and redownloaded it now my videos won’t load they say it’s fetching full resolution items and not loading
Viewing my cloud to delete junk photos
by wolffurry on 2020/12/02 07:25
I can not figure out how to view photos That have been backed up on the cloud that I no longer want to store so I can save space
Ugh
by BunBunxoxo on 2020/11/30 12:20
Only backed up 36 of my 70 videos. I’d like them back thanks.
J
by nenectuz1979 on 2020/11/30 06:27
Si subiera más rápido los videos sería bueno pero es rápida Para subir fotos pero no video por eso no le doy 5 estrellas espero que puedan superar o mejorar ese punto gracias
Keeper safe
by Jeancot on 2020/11/29 21:44
Very easy to access and use
Review
by The' lay on 2020/11/29 15:26
This is suitable for every one . Thanks for your products.I appreciated it.
Awesome
by TrueDivaz on 2020/11/29 14:34
Love it
Great App
by Healing313 on 2020/11/29 05:35
I love it
👍🏾
by 104volt on 2020/11/28 14:29
Great job
Excellent free app, high res storage
by Todd's Mac on 2018/01/19 01:40
Of course there are ads but they are not bad. Actually I don’t know who the average subscriber age or interest but I do know game apps are not for me. Speaking toward a few of the ads. Actually If I were in advertising I’d go for background checks, tracking devices, adult oriented play items etc. I’ve hit my limit on storage & I always try to respect the efforts of free app ads. My only complaint is that I saved video & it’s only accessible as a pic now. I realize it’s possible that I could have possibly changed the format prior to saving BUT I’ll also say I did depend on the app to act as a stand-alone safeguard for my videos and the only thing I know for certain is that even if I transfer the videos I have definitely lost the ability to VIEW VIDEO, only the initial image. Second, this is NOT true for all stored videos, only a particular related set. Odd thing is, it still shows the individual playtime on each referenced video
Works great - When it works
by fixitready on 2020/07/08 13:06
I don’t usually write reviews. But when my files have not backed up to the cloud in more than 2 years! (won’t share between platforms) there is something wrong. I can set my phone to lock never, leave the program open the entire night and it will still say 32 files uploading in the morning, or worse, the program will have crashed in the night and be back to my home screen. It also crashes a lot when trying to view a video, more often than not, and happens on two of my devices, so it’s not just a bad copy, it must be the program. You can’t blow up pics and zoom in like on apple photos, basic functionality like that is behind the times. I wrote to customer service, they wrote back, but when I asked if they would have access to the files in my account in order to help - no response. I bought the one time lifetime membership, so am now stuck. What crap - it now has filled my iPhone and I can’t erase the app without fear of losing all my content. Why doesn’t my iPad have my iPhone files and viva versa? The settings are set to backup to the cloud. What a load of crap. It’s time to tell the world how bad this is - I began writing this last year and just now noticed it was never submitted. I’m beside myself that I fell for this and blame the article that rated these apps a few years ago - do you research and learn which outfits actually work, do what they claim, and have real customer service.
Fantastic but... not
by RoA(one and only) on 2017/12/14 13:57
This app is great for storage! You have the option to choose a custom color scheme for the display theme and choose between grid or mosaic display for media files in your albums. The app is compatible with photos, gif files, and videos. And the options to save photos/videos to your phone, move a file to a different album inside the app, and select an image as the album cover(s) are all wonderful features. And the option is given to delete files from your phone’s photo library once imported to help clean things up. The downfall, though, happens when uploading a video. Videos take a century and half to import. Understandably, they are larger files (especially when considering length of time) but it should take eight hours or longer to load. Importing videos seem to freeze the app. While you can still navigate in it, you cannot import anything for hours and hours when importing a video (even if it is ~20 sec) because the... well, I actually know WHAT it is but it’s inconvenient. All I can say is that the app is great. Except for this one critical piece that it claims to support. A couple other things: 1) It would be nice to be able to crest an album within an album. 2) It’s a bummer that the timer lock screen is no longer available. And even when it was, there wasn’t a slick way to discreetly add the feature to use Touch ID when using that lock.
Made my whole phone glitch out anytime i opened the app.
by LaURnP on 2021/01/19 15:19
I downloaded this app because i have a lot of videos and no where to put them. i downloaded it at some point in december 2020 and from the start it was super glitchy. it would shut down randomly and it would cause every single app on my phone to shut down as well. some of my videos were fairly long and when i would try to upload it would take me a few tries. DO NOT GET THIS APP. i have snap and the last few days whenever i would open keep safe and then open snap, snap would give me the terms agreement from october of 2019. i’m not sure if everyone got it but no one i know has had that issue whcih leads me to believe it was because of keep safe. this app overall is very very glitchy and will cause your phone to move super slow. i didn’t want to deal with it anymore since it took up so much of my iphone storage so i went through to save all of my photos back to my camera roll. i had to restart my phone about five times, close the app about 20 times, and re-save videos about 2-4 times. every few photos it would say that they failed to save to camera roll which is why i would have to completely close everything and restart my device. i’ve read that other people have had issues with this app being glitchy as well. if you need some where to save your videos and photos please do not get this app.
Nice app but not great
by julianleighton on 2018/01/18 04:35
The app is great it lets you save a bunch of stuff, has a bunch of features like taking a picture of break in attempts, fake pin, fake albums, lets you personalize it as you wish, pretty sure it has a big storage. The only huge problem I have with it and that’s making me unsubscribe my premium subscription is that it takes extremely long to import big files like videos. And when I say extremely long i don’t mean an hour or 4. I mean days and weeks. I could try to import videos and they would never import. After weeks of trying. The app backs up automatically which is great but what’s the point of it if big files for some reason never get backed up. I’ve had this large videos in the app for months and they never finish being backed up. I’m not sure what the problem is but it’s really annoying. I purposely bought the premium subscription to be able to have a lot of storage and not have problems like this. But for sure it was a waste of money since it’s such a problem to import stuff and get them backed up. Other than that like I said the app has some great features just for sure don’t download it if you’re looking to save large videos
Could be far better.
by ZMEATCS on 2020/01/12 21:11
This app has come a very long way since it’s release, and the developers seem to be serious about making a quality app. However there is no way to sync images between devices. You can pay for the premium version of the app, but it still doesn’t have this feature. It allows for a honestly quite small amount of cloud storage, but if you’re like me and have thousands of photos it’s not a viable option. You also can’t upgrade your cloud storage. I pay for a large amount of ICloud storage but the files in this app don’t backup to ICloud. There should be some way to sync files between 2 devices that are right next to one another, or a way to get the files on this app to sync to ICloud instead of their cloud. If they want to put that feature behind the premium paywall that’s fine. I’m not a developer so I don’t know what, if any, limitations there would be to including a feature like this. All and all I love the design and accessibility of this app, but I may have to cancel my premium sub, and go with something that has a feature that allows sync or cloud that I can upgrade.
Recent bugs caused major issues
by PeterW76 on 2020/04/30 15:29
I have used keepsafe for 4+ years and never had any issues. I always thought it was a great app and have recommended it to other people for secure photo storage. But recently it has become unusable. It is extremely slow, is constantly syncing even though I have cloud backup turned OFF and constantly crashes out of the app. It is also suddenly taking up a HUGE* amount of space, to the point where my phone is full and other apps are unable to function. Trying to delete content only makes things worse. Usage has actually GROWN by 7GB after trying to clear space. I'm not the only person reporting the syncing and crashing issues. PLEASE help to fix this. * 17GB of content in keepsafe was consuming 85GB of space on my phone. UPDATE: After clearing space on my phone by dumping pics and music I was able to move all of my content out of keepsafe, uninstall and start again. Huge inconvenience but the issues seem to be resolved with the fresh install. No more syncing or crashing and the app is not consuming excessive space.
Either an app-breaking bug or developer is snooping
by Crlaozwyn on 2020/04/05 21:54
I’ve been using KeepSafe for over a year and it’s been my go-to privacy app after my previous one lost support. I choose to only store my content locally for privacy reasons - no sweat, it was easy to disable cloud storage. It’s been a while since I opened it so I can’t say exactly when this changed, but I tried opening the app today and it was unresponsive. Then I noticed it was syncing my content to the cloud. What?? I quickly closed the app and opened it again without being connected to the internet so I could disable cloud saving again. After 20 seconds or so of being unresolved, the app closed. Weird, right? I figured there may be a server side check to discourage piracy, so I opened it up with net access and waited until it showed syncing before killing internet access. 20 seconds later, the app closes. So, unless I sync all my content to the cloud, I’ve lost access to the app and my saved documents. Either they broke something on accident or they’re intentionally forcing every user to send their files over. While the files are encrypted, don’t think for a second that the developer can’t get those keys if they want them.
Encrypted Privacy
by edwinjbock on 2019/03/02 14:28
The reality is that our phones are mobile intrusion devices into our lives which governments, thieves and nefarious hackers can use to steal our most private thoughts and data. Hence, I’m privacy-obsessed in regard to my phone. KeepSafe has been part of my protective arsenal for a few years now. KeepSafe does a wonderful job encrypting snapshots of my unlock, Recovery and two-Factor codes; as well as drivers license, social security and other pictures and videos that would be very harmful if they got in the open. AES-256 encryption is the gold standard. You should NEVER settle for less. And that’s KeepSafe’s standard. Combine it with a VPN which never records logs - which they also make - and you’ve made it very difficult for intrusive others. Not impenetrable, as nothing is, but the encrypted data that someone can steal will at least be gibberish, indecipherable.
Will u please fix this app
by Charismanicole on 2019/04/07 11:05
This app is absolutely trash. It hasn’t worked right for a while now. It seems to get worse with every apple update. It won’t import photos correctly. I have to close the app numerous times before it will finally import then it doesn’t ask do I want to delete the photos from from my phone afterwards. It also has imported photos to the wrong place when I’ve imported to a specific album. Now it keeps importing every single photo I have on my phone to the main album when I attempted to import only certain photos to a different album. I tried deleting the album I created but now it keeps importing to the main album and it won’t stop. Every time I delete the photos (like over a thousand photos) from the main album and try to import selected photos to the right album the app, it just keeps importing EVERY SINGLE PHOTO FROM MY PHONE TO THE MAIN ALBUM! I even tried closing the app or cutting the phone off to stop it but once the app is re-launched, it justs picks up where it left off. I’m not going to continue to keep paying for this app. I’ll find some other app to use.
Does the job but...
by Jdjdodoff on 2020/01/26 07:15
Ive had this app for about 4-5 years. It does what it’s supposed to do but every year there’s always a new problem going on w the app. But this years is by far the worst.(EX) I download the app taking up 50mb but with 15gb worth of media in the app. And I can open the app and add more stuff without the my old media in the app taking over space. Now I when I download it it automatically starts rising from 50mb to 15gb as soon as I open the app. The point of the app is to save space on your phone (and it did USED to do that) but now the app includes the whole gb it’s got inside already which means it makes it difficult to save media because ur iPhone now has 15gb taking over space from your app. I tried not to make this confusing and I hope everyone understood this.
Great app, just one issue
by JohnKaBonk on 2019/01/31 04:23
I have been using this app for well over 2 years now to store some of my precious photos, the app is great even if you don’t invest money into it but theirs just one major issue, whenever I want to upload a gif or photo they always seem to be very small when I import them from my camera roll and it really annoys me. I double tap it or just zoom in more but it’s no use I always have to crop out the photo and sometimes it just makes it worse and with a gif it’s even harder because it’s all zoomed out and even if I zoom in to its max it’s still not as big as my screen... as it’s supposed to be. This issue has been here for ever and I just keep getting more annoyed so I decided to write this review so please fix this it’s one of its biggest app issues and I’m surprised they haven’t fixed it but overall great app for storing pics and videos just this one problem.
Just okay.. Keep looking
by AgentO2 on 2020/05/04 16:45
I’ve been using this app for years now, paying for premium, not typically running into too many problems, but the little things started to add up and I’ve decided that Dropbox will suit my needs better. So, I’m in the process of moving my photos - which has been nothing short of a chore. CONS: 1. For a lot of photos, after clicking on ‘export’, I get this error message; Error Error exporting one or more files: Could not download one or more files. I would like access to my photos, please. They’re mine, I copyright them, please give me back that access. 2. While I was paying for premium, after changing the theme, it never stayed that way. Even after updating, the app would crash it and revert back to the standard theme. Years this went on. I just couldn’t validate complaining about something so minute. 3. I’ve succumbed to moving the photos I DO have access to, to my camera roll, and THEN to my Dropbox. Why? Because KeepSafe only allows one photo to be transferred AT A TIME (between apps; keepsafe to Dropbox). I’m not spending the rest of my life exporting my photos from one app to another. C’mon. 4. Trying to share albums is a pain in the a**!! At least Dropbox is consistent. PROS: Can now use Face ID to unlock app (yay!!). Good price for storage. Has potential. I like that it gives the user the ability to change the album covers, lock certain albums...
Great security but missing some features
by NotJalpy on 2020/12/22 05:20
I’ve been using this app for a little while now and recently decided to purchase premium but the app itself is missing some essential features for an app of this nature. - Better organization of photos in albums - *Better import options such as being able to select a specific album to choose photos from - **THE ABILITY TO SKIM THROUGH VIDEOS AND SKIP TO CERTAIN PARTS (honestly I do not know how this isn’t in the app and it’s honestly embarrassing that you can’t currently do this) - *Ability to set the application to switch to a specific app by placing your phone face down - Possibly change the app icon and name to something less conspicuous if you so choose - *Even though it says you can change the app theme there is literally zero options to change the theme from within the app - *Option to type a pin in instead of a password for specific password protected albums - *Option to leave the album unlocked for x amount of time after typing password in so you don’t have to keep typing jt in if you accidentally leave to album Until the essential things in the list above (items marked with * or **) get fixed/added this app will not receive anything higher than 3 stars. It has the potential to be amazing but is just missing some absolutely essential features.
The Best App For Now
by Hi surfer on 2019/02/15 19:09
This is the best replacement app I have found for keeping sensitive personal photos and videos since my other app became defunct and unavailable. Still needs a lot of work such as naming individual files, option to keep some files locally and others on the cloud and the ability to import large amount of files from a computer such as by using the iTunes data import to get it into your iPhone/iPad. Right now I’m keeping part of my library on another app that I want to keep local, and keeping the rest that I want available on both the phone and the tablet (via iCloud sync) in KeepSafe app. I’m hoping they will keep developing until it becomes more fully featured but for now this is definitely the best there is in the App Store that I know of.
Majorly helpful...but now..
by Seriously¿ on 2018/02/17 07:45
I’ve used this app for a long time now, and have been a premium member for what feels like a year. However most recently I’ve found I can no longer upload anything to any of my albums. I checked my space thinking I had finally used up all 5,000 spaces, but I’ve found I’m only just under half that, and have plenty of storage on my phone itself as well. When I press the plus, and select “import”, I can select pictures and videos I want saved in the vault, but when I press the button to activate the upload, nothing will happen. The photo album closes but nothing gets uploaded. I’m hoping it can be fixed with a simple update, I’m not wanting to have to find another app for this, I love this one.
Deleting NOW
by phlllt7 on 2020/12/13 02:40
Can you please give me all of my private photos that KeepSafe is not letting me access ... I have been using the free version of this app since 2015. many of the pictures where deleted and before I delete the app I would like the photos back. Truly hope that one day someone has enough time to file lawsuit against keepsafe inc. for these new, unfair updates.. American owned corporations are money hungry for pandemic dollars and it is absurd. I don’t like this app because photos can not simply be uploaded in a way where I never have to worry about looking back to see if the developer is doing sketchy stuff to get you to pay for free version. Photobucket , google photos , Shutterfly, etc don’t delete your photos if you forget to backup or if you log on from a new device... never have to worry about them being gone forever and for that I truly hate this app... y’all had one job. save private photos. Not save private photos and then demand that I back them up periodically.... app is a joke
Potential
by Traveler146 on 2020/12/10 04:12
From a user interface side, it has good security. Not sure how security is handled in the background. I don’t like the fact that KeepSafe does have the ability to see your content. It’s stated in there privacy statement. They state they only do it with a users consent but it be much better if it was truly encrypted. I understand if it was they could not help if some issue with a specific photo or album arose but I’d rather lose a whole album for the extra privacy. Maybe at least offer an option of no return. Also one thing that may be a deal break is, as others said, if you try to back up a large video or just a high quality video, the app, IF it even backs it up, takes forever. Like hours or days. Eventually Probably just freeze. And I have 500 Mbps upload speed. Once they fix that and hopefully make it more private, it will be a great app.
Was great, not just crap..
by mcbaer on 2018/04/24 02:10
This app use to be great; It did what it was intended to do.. keep certain files private. But then they went and added this “Shared” album crap. If I wanted to share the kind of files I’m using the app to hide, then I would just upload them to Google Photos or something. Also you can’t “copy” a file from one album into a “new” without it creating that album as a shared one... I DO NOT WANT to SHARE files so stop trying to force the crap feature onto paying users. And why cant I copy files to “non-shared” albums? I like to make a copy to a non-shared album so I can edit it, and keep the original where it is. And you can’t “delete” shared albums, also if you try to leave the album (being the owner) it locks the app up. They should have left this app along, and added the “share” option to another separate one, or make a option to turn off all share features. Again, the app was great now it’s just crap.
Terrible app
by iamblicky090 on 2021/01/09 14:18
Don’t even waste your time with this app. I’ve recently just had my final straw with it. I’ve had this app for years, and I’ve always had problems with it but chose to ignore them. Such as videos take so long to load when on and off WiFi it should be instantaneous but it’s not. My biggest problem is that this app basically slaps u in the fave and says buy premium or else. Like many I was conned into buying premium after my free trail. I purchased it for a year, that year is now up and I’m trying to downgrade to basic but the app keeps trying to tell me I don’t have 7.44 gb on my phone. (200gb iPhone 11 btw) I have plenty of space but the app just wants me to buy premium again and I’m not here for it. I can’t even access my photos because of this dumb pay wall. Why not just automatically downgrade to basic when it’s over why is there a pay wall??? You app developers are all scammers, people don’t waste your time on this app there are better ones with less problems.
THIEVES
by RCA ))) on 2018/04/26 19:01
Be warned: DO NOT SUBSCRIBE TO THEIR SERVICES!!! They scam you into buying a full year subscription instead of a monthly one which you originally think you signed up for. But then you get a receipt for a full year payment!!!!! They think it’s alright to trick you into a full year fee through their monthly services. I am very confused how this is at all acceptable! I didn’t use the subscription for more than 15 minutes, so I contacted their customer services to ask for a refund, yet they were vulgar, and unhelpful in all aspects. All they think about is money and they don’t care whether or not you are happy with what you get. From the bottom of my heart, DO NOT BUY INTO THIS APP! They will scam you and not help you. They will scrape any extra dollar and not care for their reputation. Is this what you want to buy into? I bet you don’t want that! So leave this app behind and move on to something better, because all you will find here are dollar craving, customer abusing and power thirsty thieves.
KeepSafe
by Merlintoo on 2019/04/12 08:39
This app has been very easy for me to use so far, which is a good thing! I sometimes have difficulties with some of the apps I download, either because they turn out to be unnecessarily complicated, are designed for use by programmers who like it complicated and consider it a game to figure out, or are “buggy”. This app has been an unexpectedly easy to use, stable, and stress relieving feature for a “getting slightly older” person who prefers to think about ways to relieve his arthritis than how to use an app to help make his life a little easier. I am very happy to have discovered it, found it very helpful, and recommend anyone looking for an app for this purpose to give this a try!
BEWARE!!!’
by dannjy on 2018/02/17 18:34
The app works okay but every time you open it they ask you to upgrade to their premium service. Usually, at the bottom of the screen, in very small print, you can click “no thanks”. Recently I opened the app and the small print was NOT there and I couldn’t get to my content and I could not get out of the screen. Some how I purchased the premium lifetime subscription by accident. I immediately contacted them and asked to cancel it and process a refund. They replied immediately and advised me no, they won’t process the refund. They advised there is a 3 step confirmation before a purchase is made. I did NOT receive 3 steps to confirm a $149 purchase. I contacted them again and heard back a few days later. It was the same response from the same person. Their replies are scripted responses sent to all customers and have not attempted to address my concern. If you use the basic app beware, they will trick you into purchasing their premium service.
Used to be great...until it wasn’t
by Robert.Casad on 2018/04/25 21:56
I’m a “premium” member, have been for a few years, and this app has totally gone down hill in the past year. This app used to be fantastic for photo and video storage, a great UI and super responsive. I could get my photos to sync across my devices and they even offered a Mac app. One day the Mac app disappeared from the App Store, and they stopped updating it. It became very buggy very fast. Then I upgraded to an iPhone X. Now, with iOS 11, the app is constantly locking up my phone, forcing a hard reset. On top of that, if I add photos and then delete the app and redownload it, even days after the photos are supposedly uploaded to the “private cloud” the photos are gone. Not synced to my iPad or other devices, just gone. I’ve contacted the support team about this and their only solution was to delete and reinstall, which obviously doesn’t work. Very disappointed in an app that used to be worth paying the yearly fee for.
😡🤬From 4+ to less than ZERO!...
by JOHNNYBIGDICK16 on 2019/11/13 06:20
When I first got keep safe it was a great. App. Now it’s all about The money I guess?!? If we don’t want to pay please just give us our photos we trusted you with and let us stop using The app and we’ll walk away from each other happy?! For you to threaten or to actually destroy Photos of mine that mean a lot to me and others. Without any other means to recover private images which belong to me is not only wrong, it’s actually terribly unethical in ANY industry!! Even in warfare, we’ve evolved as a specie so much we allow the enemy to respectfully collect and conduct religious rights for their fallen. How can you treat your customer’s property like this?!?.... if you just destroy my photos; you’ll be viewed as nothing more than simple greedy DATA PIRATES AND EXTORTIONISTS!!! A compromise will absolutely be cause for a re-evaluation of this app and service by myself and possibly result in a NEW friendship between us!!! Whattya say, Old Friends?!!😬🤷🏼‍♂️.....
thunder and lightning. take what is yours.
by MetalGearOcelot on 2019/03/15 06:35
da best application for photos and hiding sensitive material from those you love most. they will come for your photos, and all of your files one day. it may be them, or it may be someone. but it will be one of the people you know or one of the people you will know in the future. do not let them get a toehold. strike while the iron is hot. pincer movements and pressure. tempo is the name of the game. you dictate the time and the tempo. attack. push. prod. check. move. displace displace displace. that’s right. deceive them all. conquer them. take what is yours, give nothing back. America #1 super. this is not even a joke post. i believe in america and myself, and now i believe in you too.
Terrible app
by mauriziocol on 2020/05/09 12:40
I used to have the premium app for 2 years, paying the year membership. One day during vacations, I dump my iPhone in the water and it got damage. When I got the replacement and tried to download all my files, my surprise was that half of them didn’t appear in the app, I tried several times uninstalling the app and downloading everything again and still not success. Then i contacted tech support and they were completely useless. I lost almost 10 years of files just because I trust a defected app. And yes, the files were suppose to be in the cloud because all of them have the mark as they were. ***to the developer who answered this review, did you ever read the whole story about the incident?, specially the last part when I said they were mark as being in the cloud?, and yeah, I’m way more sorry for losing my files that I trust you to keep up.
It’s slow
by warrrning on 2018/08/01 05:05
The software lags I have two phones and the video and photos that I have saved on one phone will not transfer over to the other phone that I have keeps saying is saved on. Both phones have keep safe on it however keep safe does not function the way it supposed to. I don’t know what they do every day but it is not business. This is a software that has a lot of potential however it lags when it comes to loading and transferring files to upload to the keep safe cloud. For file transfers. I believe that it’s very possible that the software that keep safe is using is very slow and I are their servers. Causing the lagging In the uploads. Also 5000 photos is very middle I was once introduced to them and offered 100,000. However they were unable to make it stick on my account. As I stated before the potential is there but the software they are using is very outdated
September 17' Review
by ToBeKniceley321 on 2017/09/29 16:33
App free version lets you have a free month of 'Premium' version features at first. Afterwards, switches to 'Basic' unless you pay a fee. All files are also stored on a private cloud in Premium & you can also select & delete album cover photos. Basic let's you store photos on a camera roll & put in albums, but premium allows locking individual albums & condenses files. Adding a passcode to the app & editing the layout colors is included in both versions. Saving pictures to the app is too simple, requiring simply to select wants files while in your camera roll & click lower left to send/forward & choose the KeepSafe icon. This is the only app of its kind that I've used & have no other to compare it.
Works some of the time
by wytworm on 2019/01/12 16:20
I have a workflow that has me sending 30-40 images from the keepsafe browser to the vault for later processing. My searches are random and i usually have many tabs open and want to be able to send images to the photo vault from any of them. What I have found is that the integration often fails while reporting success, and about 1/3 of the images are never saved. This has cost me much time and effort and some of my work is unrecoverable — i would have to scour history which i doubt KS keeps in order to reconcile images that I wanted to keep with images that PhotoVault allowed me to keep. Fatal flaw.
Expensive.. but worth it
by Adam Jernberg on 2019/02/24 17:08
So I started off with the calculator version of this app which was great! Kept all my passport, banking info, social security etc in this app to review but also feel safe in case someone were to somehow get into my phone. However, once that app was deleted from the App Store, this company charged me two yearly charges for the app and never refunded me or applied one of those payments to the following year. Outside of that, I gladly pay for the full access to get the most out of this app. Love the privacy and the storage. Today however after the update, I can’t seem to get passed the keypad. Totally frozen and then force quits. Fix please! Can’t upload or review my documents/files/ pictures.
Used to be nice...but not anymore! Expensive!
by CesarGv21 on 2018/10/04 06:49
Overall I used to like the app. Been using it for almost 2 years. But it’s been NINE months that I can’t import anything! It crashes the moment y press import or it freezes and then closes. There’s been a dozen updates, but none of them fixes the problem, im fact, it’s gotten worse! So sad, moreover when I have Premium for 24 dollars a year for an app that just doesn’t do the trick. Even more, the function to recognize duplicate photos was removed some time ago, it was such a great feature, too bad it was removed. I have an iPhone 6S, it used to work fine, now, it’s more of a hazzle than a tool. Smh... I really hope that the bugs were fixed, but their only answer is “restart your iPhone” but it simply does not work! I’m not one to give away money like that, so, of course, I’m not renewing mu subscription!
Was good but i lost 65% of my gallery
by TeeRaw777 on 2019/05/29 16:25
I’ve had keep safe premium for years now. Recently had to redownload app only to discover 3500+ items where missing .. items from years ago was missing items from the previous day. It’s as if the app decided what it wanted to keep and deleted the rest . Tried to get support and the guy took 2 days to reply then just said delete and redownload like that wasn’t something i had already tried or what ultimately caused ... then he took two more days to reply and simply told me to update the app and get it should help and that i had to leave the app open ... so i updated it and put my screen to never shut off snd went to sleep with it on the charger.. woke up to the same amount of items... so now years of collection is gone smh and i still haven’t got any answers
Good, but some critiques.
by MakzwellTV on 2019/06/06 00:54
Overall the app is great in terms of importing certain pictures for hiding. Most of the time the importing and syncing is fast, but I wish it was easier to see which files are still syncing because I constantly have the syncing 1 file and the loading bar at the bottom of my screen while the app is open and no files have the cloud symbol on them. I also wish I could randomly shuffle the order of the pictures and videos in certain folders. Other than that, no problem with files being deleted or low quality.
Horrible support Zero care for PAYING customers
by Pie J on 2019/10/22 18:08
I got this app over a year ago. I liked it and its worked great. I lost the e mail it was adjoined to so i had a recovery e mail in place. Was able to recover all my photo’s. Except now my recently fully paid subscription was gone. There is no reason for it to be. My apple id hasn’t changed. And all of my credentials are the same all except the e mail i set in the account as the main. I got involved with support and asked thaT they just tack on my subscription to this and let me ride out the remainder of my time. Which it renewed in September. So a year. I was told they wouldn't and to cancel my subscription as if none of my money or concerns matter. Its theft. I even showed proof of receipt from the app store. And now im not being replied too. Do not entrust your important pics and life parts wwith this app.
Saved pics
by Timmy township on 2018/10/04 22:59
I absolutely love this App. But I’m thinking about changing to something else because of the fact that I have to pay for the second line of protection. I like when I go into the app it shows a lock but no pick. Then you have to put in a another password to get into the pic. Then when you export a photo from the camera roll it ask you if you want to delete it from the camera roll. That’s what makes this app awesome. But in order for you to have it you have to pay for it. So I’m currently looking for other apps similar I’m sure there’s more out. I will keep this for now
Keepsafe...
by Rickissick209 on 2017/12/15 07:19
I love using your app and been using it for quite a few years now and became one of your pro members and enjoyed it but there’s been no new upgrades it’s been very plain nothing really new for what I spend a year I hope you make some better improvements with the way it looks and operates and saves nothing ever xtra to do in there except save and replay, my wife doesn’t even go on much and doesn’t really get into the commenting you have in there as well, very plain and boring not exciting all the time, I might move on soon if there’s nothing drawing my attention there. Thanks -loyal consumer
The app is handicapped unless you want to pay.
by Jo mama123 on 2018/02/15 19:24
The app is great looking, Fast, responsive and easy to use. However the problem arises more when you want to delete files from their cloud services (which automatically upload without asking ahead). Unfortunately the customer support contact section doesn’t properly work at the moment, it just constantly requests for you to update even though the latest updates already installed. So while I’d love to recommend and use this app myself, I plan on deleting it as soon as I figure out a way to delete my files from their cloud services. Keep in mind this review is based off of the free model. I’m sure you may have a better experience if your willing to pay the monthly, yearly, or lifetime plans.
It's so-so.
by Joe's Juke Box on 2018/03/31 02:47
Since I had the app and paid for the additional storage, I've lost pictures as well as video. The back up is extremely slow. When The app upgraded, it Wiped all of my pictures and videos from my cell phone. When I log back in and re-downloaded the pictures, several pictures and videos were no longer there. I love being able to upload pictures without opening the app but it's inconsistent. Because of Apple updates, the app does not work. Right now, I'm in the process of backing up the app on my Mac and it doesn't work.
Do NOT Use This App!!
by K1ng tee on 2018/11/02 04:21
I would give this app negative zero starts if I could!!! I’ve owned an iPhone since iPhone original and this is my first time writing a review ever!! That’s how much keepsafe has angered me!! People need to know that this software is crap!! I’ve had their service since 2013 and it deleted my photos little by little throughout the years. I finally see 0 photos, there’s just boxes where the photos once were. Customer service is a joke. They told me I lost my photos because I wasn’t updating the app. Which is pure BS. I always updated. There’s another photo lock app that I’ve had even longer and ALL my photos are there. Customer service pretty much just told me, too bad. I have proof of it as well. I lost 200 photos DO NOT trust this app. Look elsewhere or you’ll lose your photos.
Great Features, Poor Experience
by Snowblindmonk on 2019/12/18 15:54
This app has great futures for organizing, importing, deleting, securing, and backing up photos. It’s been a frustrating experience at times though. I paid for the subscription and this has ads in it still. The app will crash at times while trying to open photos. Seems to be mostly the photos synced to the cloud. I’ve also had it get stuck several times while trying to sync things to the cloud. I download all my photos out of the app, deleted the app, and reinstalled it. Issues got a little better but still existed. Gave this a year to improve but it did not improve enough. Cancelled my subscription and will be trying another app.
Eh...
by [Insertuseralias] on 2018/02/23 13:42
This app has been fantastic for me since I started using it about a year ago... but the app doesn’t seem to always work properly after upgrading to an iPhone X. Without fail, the app freezes on me and makes my entire phone non-responsive (or extremely slow to respond). Once I shut down the app, the rest of my phone returns to normal speed/functionality. Not sure what the bug is, but I really hope it gets identified and fixed so I can access my content again. Still giving it a 5 star since I don’t expect this issue to be a permanent thing.
Worked far better than I imagined :)))
by Thefam101 on 2021/01/06 04:39
This app is wonderful! I know what you might be thinking oh okay this is a bot writing a review but let me tell you I’m definitely not a bot. I’m a 18 year old male in my last year living with my parents and yes they do go through my phone... like daily. So when I got this app to hide some pictures ;) it was wonderful and of course my parents asked me to unlock it, but the app has a decoy vault feature that just had some silly pictures in them and after I showed them that they were content. 10/10 would recommend.
Love the App. But Apple is limiting them! (Mad face)
by TJ BabyDaddy on 2018/08/16 14:18
I have been using this app for years! Absolutely love it and the new features that keep coming out. I am a paid member. And it is well worth your money! However I just updated and Apple’s “New Laws” state that in section 1.1.6 that there can be no “false information” and therefore we have lost the secret Door function. Shame apple. It’s a feature I pay for and I want it back!! Change section 1.1.6 of your guidelines!! Or find a loophole KeepSafe! Either way, 10 stars if I could. Keep up the great work KeepSafe!! You are one app I love to throw my money at!
Crashing since last update.
by morymed on 2019/02/24 23:15
I have not been able to open the app on my phone since the last update. It will not load, and my stores pictures are being held hostage. The app is otherwise fine, but this should already have been fixed, especially since there’s a premium subscription fee. By the way, when I reported to customer service, I got zero help. The reply was basically that there was no fix for the issue?????? Installed the update...still does not work!!! No help from customer service. Please help!!
Thanks KeepSafe, I lost all my photos
by nayr15 on 2019/06/10 15:10
I had previously uploaded a ton of photos and videos to the app to free up space on my phone. They were many personal photos of various trips I have been on and memories. The photos are very important to me. However, when I went on the app the other day, I realized my free premium trial had ended. I did not need to purchase premium because I did not feel like I needed the features it provided. When I went to download the basic version, it wanted to download all the photos on KeepSafe to my phone to prevent loss, but every time I would try to do this, the app would tell me I did not have enough space, which I most definitely did, both on my phone and in my cloud. So the only way to get my precious photos back is to pay them money.
It's great except..
by @RikRipper on 2018/04/13 16:46
This app has been crashing my entire phone since about November 2017. It happens when I upload photos. It seems like a bug that hogs all the RAM in the phone and stops any and all operations until I force reset the phone. It also doesn't sync my photos across my devices. The storage management is inaccurate and has no actual function to help you control what's saved on the server and what isn't. It will say everything is backed up but the items don't appear on the other devices. This app used to work like a charm, but things have been going downhill over the past year.
Not a happy camper
by Gee's Place AFC on 2020/05/09 01:46
I lost access to all of my very private pictures and videos that I trusted Keepsafe to store for me. I even subscribed for the year and when I reached out to troubleshoot with support it took them almost a week to finally reach the conclusion that they can not get my photos back to me. They even tried to convince me that I wasn't even a subscriber until I showed them my order number and confirmation of my yearly subscription. I had almost 42 files backed up but now I'm not able to retrieve them. I absolutely, positively, conclusively believe that they have stolen my files and will not release them back to me. Support basically apologized, recommended going through Apple support for a refund and offered to extend my subscription for an extra week. I just want my files back!
Expensive and Does Not Work
by demingn on 2019/12/28 15:23
DO NOT PURCHASE! If I could give zero stars, I would. I purchased the full version of Keep Safe, which is ~$150 if I remember correctly. I purchased it so I could use the Space Saver function through the application. That function allows you to store videos and pictures through Keep Safe and not on you phone so you can keep the amount of GB the application utilizes from your phone low. Well, Keep Safe disabled the Space Saver function several months ago and has no plan to offer it to its customers again. Now, they are NOT refunding me the money I paid for their application. The company is ridiculous and continuously dodges my frustration and questioning on when/if they plan to update the application with a working Space Saver function. DO NOT PURCHASE!
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All Versions
4.0
271,400 total
 5
230,712
 4
22,036
 3
7,848
 2
2,862
 1
7,942
Current Version (10.2.3)
4.0
247,562 total
 5
212,686
 4
19,871
 3
6,968
 2
2,250
 1
5,787
Version History
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