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App name
Burner - 2nd Phone Number
Description
Burner is the market-leading private phone number app — a second line for calling, texting, and picture messaging in everyday situations. Did you know that your personal info is attached to your phone number and easily searchable online? Every time you give out your real phone number, you risk exposing your personal information. Only give your number to people you trust. For everyone else, there's Burner. HOW BURNER WORKS With Burner, you're in control of your personal information. No one can find your real number from your burner number. We intercept calls on your Burner and route them to your cell phone so no one can see your real number. Since you can call, text, and manage your contacts from within the app, you don't have to carry a second device. Use Burner for everyday situations. Create a disposable phone number for dating, salespeople, deliveries, shopping online or selling items on Craigslist. You can use it as a longterm second phone number for your business or side projects. Integrations with Dropbox, Google Drive, and Slack allow you to archive messages and voicemails, and communicate with your team. Create multiple numbers, keep them as long as you want, or burn them anytime. Share your Burner with anyone and everyone, or keep your new number secret for anonymous texting. No hassles, no contracts. BEST IN CLASS A TIME Magazine Top 50 App & featured in the New York Times, WIRED, TechCrunch, Engadget, BoingBoing, Lifehacker, and more, Burner has been recognized for excellence and innovation the world over and provides *real* phone numbers. Burner is the original, trademarked app — don’t fall for knockoff fake number apps that will show you ads, sell your info, and leave you hanging! Did Sideline, Google Voice, Line2, Hushed, Phoner, or those fake number apps fail you? Burner is the most reliable and fully featured virtual phone number app available. Not even Grasshopper, Ring Central, or Text Plus have our advanced features. Burner is free to download and comes with a 7-day free sample number. Additional numbers are available through in-app purchase or subscription. Only give your number to people you trust. For everyone else, there's Burner. WHAT PEOPLE ARE SAYING "Wonderful - I love this app it never freezes or drops calls and it's cheap!!! I love it !!!" "The best! - This app basically runs my whole business! Having several lines available to me at any given time is amazing for someone who travels and who runs a business. Keep up the great work!" "I'm so glad I found this app. It's been a lifesaver" "You guys this app is amazing! Perfect and original, especially if you don't want strangers to have your real number. A+++++" PLANS AND PRICING - There are two types of Burners: Prepaid and Subscription. Payment will be charged to iTunes Account at confirmation of purchase. SUBSCRIPTION DETAILS - Subscriptions include auto-renewing line(s) with unlimited calls, texts, and picture messaging. - Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Subscriptions may be managed by the user — and auto-renewal turned off — by going to Account Settings after purchase Privacy Policy: https://burnerapp.com/privacy Terms of Use: https://burnerapp.com/terms-of-service IMPORTANT: Phone calls use cell phone minutes. Burners are free for a trial period only — please review our pricing before purchasing. Area code availability varies. May not work with SMS shortcode services. Not for 911 emergency services. Works in US and Canada only. Not available in Puerto Rico.
Unnecessary engagement notifications
by bobdole432 on 2020/05/26 20:43
App sends unnecessary notifications that are annoying and can’t be disabled.
No tech support
by frustrated919 on 2020/05/26 18:23
No tech support. Says they will get back to you in 48 hours.
No free trails
by Shiloh Bellot on 2020/05/23 20:07
This is the best app to get a second phone number, it doesn’t make you pay which is great!!!
Kicked Out
by EverOnline33 on 2020/05/19 04:01
It was working great until my uncle and I were both using the app on the same number, and it wouldn’t let me send messages anymore so I closed it for a minute. But when I reopened the app it had me re-verify the number, but an error message popped up. Then he logged out so I could get in and take care of the messages instead of him, but the error message still came up and then he got the same one when he tried to get back in. If someone could contact me asap we’re trying to sell stuff on craigslist and really need that number to work! Please contact me soon!
Didn’t work like it said
by Iriyatesse on 2020/05/15 12:10
This did not work for what I needed. Everything it said suggested I could use this as a mobile phone number but when I tried to use for what I needed I kept getting an error that it wasn’t a mobile number so it couldn’t be used. Waste of money.
Very Quick At Taking Your Money
by Musikluvr007 on 2020/05/14 05:12
I could relate to GUYINTAMPA situation. If that’s the case of the legal department refusing to provide me service, well what a rip off because they were very quick at taking my money yesterday when I purchased more credits. How come I wasn’t given that message before i paid? I absolutely used to love this app. I’ll make sure and share with everyone I know not to waste their time and money on this app. There’s many more burner apps out there.
Won’t send verification text
by Henz2488311790542 on 2020/05/13 17:20
I’ve been using this for a while so now I’m totally locked out of a number that I need. It sends a message saying we need to verify every once in a while. So I put in my number and hit send expecting a text. It comes back with “We had a problem sending your verification code. Please make sure your international settings are set to a supported country and try again”. The thing is that first of all I’m not using this internationally. I’m in the United States. Just to get it to work I went in and set the data roaming to on but it still gives me the same error message.
Phone number
by Hotro7157 on 2020/05/13 00:14
Why do I have keep changing phone numbers when I have paid for a subscription. I can understand if I let the subscription expire, but it hasn’t. Very much a inconvenience. Shouldn’t have to change it unless you want to change. Now I have every month give my contacts a new number. Very disappointed!!!! Guess I will have to find a new way of communicating. This deserves negative stars, but I have to pick.
Awesome but...
by chinyerethepiggy on 2020/05/12 03:56
Videos can’t be shared. Only photos and that’s upset inconvenient for an app you have to pay for
Spam calls?
by philmoorehead on 2020/05/12 02:28
I downloaded this app for a small purpose of not revealing my phone number if I have to verify something (which verification on some apps don’t even work). I used my real phone number to get the burner. I have not ever gotten random calls from number that I don’t even know of until I put my real number into this app. Take note that I didn’t send a single message or call using the burner number, as I had no use for it, so then I burned the number right after I download the app then deleted the app. The next morning, I received random calls from people in which I don’t even know who they are. I don’t know if they are spam callers or just people who got my number somehow and one even tried to FaceTime me. I have blocked a few of the numbers because one had repeatedly tried calling me and I texted them and asked them who they are. They said a name in which I didn’t know of and then I told them they had the wrong number. Please tell me how I can stop this and why this happens.
Ok but obtuse costs
by marchetype on 2020/05/10 23:38
Works ok but very difficult to understand cost. The charges are expressed in “credits” (ca Star Wars era): a 30 day burner is 11 credits, or 8 credits, etc. Why can’t coats just be expressed in dollars? Legal tender!
Good app just needs better interface
by CorbDoe on 2020/05/10 15:30
Needs a better appearance, interface. Instead of one main screen/inbox with all calls and text they need to be separated.
Pay lost
by parangaricuimicaro on 2020/05/09 16:36
a pay and they don't give you the service. They steal from people. Not recommended scam. be careful. and don't lose money.
Dinosaur in need of a meal
by Janny Granny 1 on 2020/05/08 02:33
I thought this was the only way to post a phone number for an add on Craigslist. So I got the burner app ,a phone number that have lost,couldn’t find my add so tried again on Craigslist.The second time at my attempted listing I was able to list using my own number.(I am a fricken Dinosaur,my husband used handle anything to do with computers,but he died a year ago) slow as I am I’ve a long way (for me) and I’m going to get better! Today’s problem is that I can’t figure out how to get this burner phone cancelled and they will e charging me soon .Can anyone give me suggestions. I have a four year degree (from the 80s U C school) but it old like me and the computers were as big as a house and we used these punch card things to put our data in for lab and waited 3 days for info to come out. Please help .I need to stuff now that I’m on my own . I gave the app 4 stars because it’s not their fault that I got this old... listen it happens in a nano second...beware
The worst
by 11swaggy on 2020/05/05 12:37
Worst app ever do not get it
Convenient
by toomch0 on 2020/05/05 02:36
Excellent, this is the second line all out there. I’m hoping you guys come down in the price some. I burn numbers frequently. I love this app. Very convenient.
Great to hide your real number
by Light-Fun on 2020/05/01 10:58
The app is pretty simple to use and is awesome for selling on Craig’s list and perhaps a if you were being naughty l. What is not quite there yet 1. FaceID is not working on this app yet, you have to use the keypad (update - that is now working ) 2. Short Videos from other people of them doing things is not there yet (update - still can’t do this) 3. Some pictures sent from Android do not display 4. Syncs of contact information between iPhone and iPad sometimes works and sometimes does not. (Update - This feature now only allows one device access after an update - what a pain - meaning you can’t have 2 devices at the same time getting messages- you have to log off one device then log onto the other :( Even with these slight annoyances, overall a pretty good app.
Affordable and easy to use
by Hihowise on 2020/04/29 14:51
I was pleasantly surprised at how little it costs for so much value. Exactly the simple solution I needed to create a business phone line. Easy to use and high quality. Thanks for a great app!
Cannot be used
by mjberggr1504 on 2020/04/29 08:21
This app CANNOT be used for ANY two factor authentication - the entire reason I purchased. It would have been more entertaining to watch the money burn.
Scam
by DaKingIsHere777 on 2020/04/27 23:57
While signing up for the app, I purposely used a fake name, (will explain why this is relevant later), when they ask me for my name. The app required to give them my real phone number, which defeats the purpose of a “burner phone”, but I did. The app was so hard to figure out, I just deleted it. I started getting spam messages telling to “buy this or that” the spam was random, from beauty products to drugs that I’ve never used; and guess what did they thought my name was when sending me this annoying spam? They were using the fake name I used on this app. The spam that I receive everyday on my phone, doesn’t say it comes from this app, but it’s obvious since they use the phony name I give them. Coincidence?
Amazing
by xX_Bad-Girl_Xx on 2020/04/26 06:58
I have been using this app for about 3 years and it has never failed me. I love this app. I have no problems with it.
Very confusing termination of account.
by GUYINTAMPAFL on 2020/04/26 05:54
I went to send a text and the app said. “Every once in a while we have to confirm your phone number” , It doesn’t say if they want your burner, or actual number. I tried one, then the other. Both times it said they weren’t able to send the verification text because my phone needs me to update international call settings to an approved country? No info was given how to do this. I sent a really rude email to them. Very rude. Everything instantly makes me angry being locked at home. Anyway, I get a email saying activity on my account violates their terms of service and my account is cancelled and to email their legal Dept if I want more information? I sent replaced and asked, “what are you taking about??”. Rec reply that said legal handles all terminations and to email them. I guess if your curse at them via email they will cancel your service. On to the next app I guess. I was reading reviews and someone mentioned using their burner number for Craigslist or something. I’m not sure, but about 30 min before they cancelled my account, I used the burner number as contact for a online credit account application. I used it because I don’t want 500 calls from telemarketers. I’m not sure, but maybe they don’t allow that? But how would they know anything about me giving it to credit application?? It’s strange.
Mostly good
by Cheesiestchew21 on 2020/04/24 10:22
I’m an assistant principal and I am using this as a second line now that I have to call students and parents from home during Covid-19. One year I made the mistake of calling from my cell phone and parents would call and text me all the time. Even though I could block my number I often get voice mail and needed a number to call back. The only downside is that parents have hung up before I can get to the call because a voice says “your call will start in one minute”. Not sure if there is a solution to that but I had better luck texting the parent. I paid for the one line subscription but I’m not sure I’ll keep it past the month.
Don’t work
by gaming with cas yes spaces on 2020/04/20 16:09
I don’t know if this is just me but I texted my sister and she said she got no text messages 😔 this app is a waste of space
No internet connection
by Gods of Mobile on 2020/04/17 10:55
Tried using this app on multiple phones said no internet connection all all devices I tested on, not reliable application I will cancel my subscription
Don’t like Dropbox voicemail notification
by dafontz on 2020/04/13 23:59
I don’t like that it still notifies me whenever a voicemail was saved to Dropbox even though I have it on do not disturb (in the app setting).
Opens to a blank screen now
by COLD_ZERO on 2020/04/11 00:53
After years I may have to switch. I don’t know what has happened in the past 4-6 months or so but it’s not good. Opens to a blank screen and 1 out of 3 calls makes it through to us. Even on its own functionality initiating a test call to itself it fails. Do not waste your money. Find another provider.
They sold my number to spam callers
by MCats94 on 2020/04/09 22:43
Do not use this app. You have to give your actual number to verify and receive a fake number. Not only did the fake number not work, but now I receive 10+ calls a day from spam numbers. DO NOT DOWNLOAD.
Terrible
by holly12494 on 2020/04/09 16:19
Won’t let me cancel my subscription (that I got by accident) and has been stealing money from me.
False advertising
by Bobanator666thebestblue on 2020/04/06 15:58
Not only do you need to use your phone number to sign up. After that this "free" burner phone app makes you pay not normal money rather in some weird credit system to make more money off you. Don't download this app it isn't what it says it is.
Receiving call push 1 answer!
by unhappy-phone on 2020/04/06 13:54
When receiving a call you answer like a normal phone, the issues is that you must push 1 on the keypad to answer or reject. Get rid of this option or I get rid of the app.
Not working again...
by cyberposer on 2020/04/05 21:34
Thinking you need new engineers...
Thank you
by chantell swihart❤️💕 on 2020/04/04 16:17
My husband is cheating and this helped me catch him thank you
Billing errors
by Jimalign on 2020/03/29 14:03
Aggressive billing errors. Please cancel account.
It...actually works
by 6769697796968 on 2020/03/27 19:04
What the heck this looked like a scam at first but it works perfectly fine. Good job
Bad issue with incoming calls not ringing
by Rogus1951 on 2020/03/27 00:38
If I could it would be no stars. They have done something with their system. I used it several times but, this time, the service was, lacking a better word, horrible. Ive been dancing with tech people and they dont listen and I guess figure Im full of crap. Anyway, their very own “test call” would call me but give no ring, so I missed calls. Then when they called it didn’t ring. They claim to hear it ring. It would hang up before I could even get to it. Other callers same deal. Then had my sis call and it came thru. I almost didnt talk to her because even tho I picked up on very first ring, she said she was ready to hang up because it rang 7 times on her end. After that, I hopped thru more hoops and their call didn’t ring although it told tgdm it did and it hung up. Think I’ll give them my 5 credits and use another provider.
Awesome
by Bixby503 on 2020/03/25 15:27
Incredible app. Easy to use and works perfectly. I am a peace officer and use it to call witnesses and suspects. Great app. Even better value.
instant
by of Lucian on 2020/03/23 03:35
great phone worked right away beepboop☢️❌⚛️㊙️
No pictures
by Toddfeathers on 2020/03/22 23:18
I have a month to month subscription, and it won’t let me load pictures. I’ve tried troubleshooting it, but I can’t.
Tried it. Liked it. Bought it (upgrade).
by MedComsult on 2020/03/22 20:59
No app is perfect...but this one is surely trying.
Websites know somehow
by DTysko on 2020/03/21 13:45
Twitter won’t recognize the number as real. They know it’s a burner somehow.
Used to work, not anymore
by W_Kilgore on 2020/03/19 22:22
This app used to work for making a Tinder account, but it seems they got wise to it and now, when you try to use your Burner number, a message is displayed saying that the phone carrier is invalid. Tried on several other apps and all displayed the same message.
Terrible.
by sad sorrow on 2020/03/19 00:48
I can’t even use the app!! I purchased. Money was delivered. And I can’t even access the app.
If you travel internationally from US - do not pay
by Jadanp1 on 2020/03/18 21:59
If you travel internationally; there is no option to turn off app; because of it; you will get terminated for violating service; go with other better burner phones
There has to be something better
by Truck 75 on 2020/03/12 00:15
Can’t send videos and wish it connected to my Apple Watch
Decent Concept, but...
by corey_mbm on 2020/03/11 21:06
You might as well advertise as a paid app. It is quite annoying to download an app and put in all your info only to reach a page that makes you select a paid subscription.
OUTSTANDING!!
by NWMontanaCouple on 2020/03/10 22:27
This works absolutely perfect!!
App doesn’t work
by smelling sounds on 2020/03/08 19:21
Every time I try to call the number I want to call it just calls the burner number. Seems like a bug
Not allowing calls
by Disappointed 03/2020 on 2020/03/08 14:13
I’ve used this app for some time then suddenly you cannot make international calls and I have a subscription. I uninstalled it for a few months frustrated and now tried again still the same thing just beeping . Will be looking for another burner app and I really loved this one smh.
Great app
by Portarica on 2020/03/07 12:38
I use it for online dating so I don’t have to give my real number out. It’s a little slow sometimes and I can’t receive videos but I can receive pics and text messages.
Spam
by navyrob81 on 2020/03/04 22:35
I’ve been getting non stop spam calls from this app. I canceled my subscription.
Customer many years- CS no reply
by jbird1done on 2020/03/03 01:19
Have not been able to get into app get prompt to enter cellular provider phone number for verification Then this reply prompts (oops we had a problem sending you verification check iPhone country settings) Emailed customer service last Thursday- no reply yet it’s Monday evening. Not happy my burner # of 3 years needs to be paid. No reply & not paying for something I can’t use..,
Lies
by ThisAppsaNoFromMe on 2020/03/02 22:54
Claimed they can be used for Craigslist verification which is the one thing I used it for once and then they deleted my account claiming I violated their terms of service 🤨 Ps to reply to their comment, I emailed the email is said to, that email gave me another email to talk to and I have yet to get a response from them. I used it once to verify a craigslist ad like they claim you can but no one wants to point out to me which term I violated. They have yet again responded just saying they have the right to terminate me at anytime because I violated a term of service but they have yet to tell me which term I “violated”
Great with a few occasional texting glitches
by anicknamenooneelsehasyet on 2020/02/29 01:48
I used this app for online dating and it really is the best! I love how I can send pictures and also create a contact for each caller. Luckily I never had to used the “ghost” feature because there was 1 great person I ended up giving my real number to. And the other guys never texted back after I told them I wasn’t interested, so we’re good on that too. Keep in mind— you cannot use Bluetooth while using the app. I tried it once in my car and it failed. You have to answer directly from your cellphone, there’s isn’t an option to answer from a wireless source. Second thing— glitches. Twice in 2 months (90% success rate) I worked through mis-communications because a text I sent never made it to the guy and a text he sent me I never received. If the text is too long, it won’t go through. Better to send many small texts, not a paragraph. Even better to talk over the phone. Just be aware of this so you don’t jump to conclusions and think the other person is a jerk for not replying or answering in a way that has nothing to do with your last response.
Loved it
by VConroy on 2020/02/28 10:33
The app works great ,, I was able to call and text without having to use my real number.. I’m sure their is bad reviews but I had nothing but a good experience,, only issue was if I didn’t have connection but that was a rare occurrence..
Good for incognito
by Great drawing game on 2020/02/26 02:37
I got this app because I work on a field that requires confidentiality. It surged its purpose very well. And even beyond.
shut my service off for no reason
by sandiegohoney on 2020/02/23 16:30
Used for a year. Then I get pop up that says adjust your phone settings for international. Had no idea what they were talking about because I never called international .... so I mess with that to no avail. I email customer support. They said I violated terms of service and to contact legal dept. I did three times asking what I did. Of course no answer. Others have complained about the same crap.
Great
by KadirOrcun on 2020/02/21 16:26
I love it but can we please get a dark mode?
Love the app but can’t remove image
by Cecil& on 2020/02/21 10:56
Great app... but there seems to be no way to remove the background image once it’s added. I added an image then decided I preferred the look of just a color instead, but now I see no way to actually remove the image — only the option to change it ☹️ It’d be nice to have the option to remove the image added....
Not working
by smartart69 on 2020/02/19 05:35
Subscription is not working...
Deleted my number and account after 2yrs
by Burner is horrible on 2020/02/11 02:14
I paid thru a monthly subscription in iTunes. The company canceled my membership with no warning and accused me of not paying even though I had the receipts from Apple. Zero resolution. Horrible customer service.
Help
by kads 🥭🧳 on 2020/02/09 00:25
The app won’t show my phone number
Stopped working
by MickZen11 on 2020/02/07 19:57
The app asking to re-enter the phone number and after entering it I m getting a message saying “We had a problem sending your verification code. Make sure your iPhone international settings are set to a supported country and try again” and I ve been trying and trying....
Fraudulently lie about app in purchase costs
by kmdanik on 2020/02/07 19:24
I’ve already on two occasions purchased in app credits or other information and they have up charged me about 10%-30% more each time if not more than that. I’m using the app because it is convenient for another number. But they flat out lie about what they charge. You can receive videos on here. To get an updated feed you have to go out and back in, and the app doesn’t work like typical messaging in the way it send and receives texts. Other than that it works as I need it to.
Not fully accessible for those who suffer with blindness.
by MD Weigman on 2020/02/04 20:57
The Burner App is unfortunately not fully accessible to those who suffer with blindness and use the built-in screen-reader Voiceover on iOS devices such as IPhone or iPad. Specifically, when attempting to delete the call or text messaging logs, the screen-reading software will announce that the action of deleting call or text logs has been performed. However, the logs of the calls and messages are still there. I simply am not interested in using an app that is not fully accessible to me even though I enjoy the app for the most part. It is unfortunate that this app has not been designed with the idea of inclusiveness in mind. I will be canceling my account.
Billing Scam
by Stinky Love on 2020/02/01 15:43
I have continuously been charged since I cancelled my subscription on October 2019. I have not received any feedback from the Support Department and there is no contact number. Don’t get scammed!
Too many robo calls
by Amadeus5013 on 2020/01/29 15:33
The phone works fine for calls and texts but it receives an average of 10 robó calls daily.
Canceled
by soledad0881 on 2020/01/28 18:45
I canceled this a while ago and they are still charging me. Smh
Don’t give your number!
by B2Rate on 2020/01/27 21:40
They sell your number to spammers. You will get flooded with spam within hours
I WANT MY $ BACK!!!
by TootieL on 2020/01/25 03:01
It was time critical that I had use of this app to make phone calls but I was repeatedly blocked from making phone calls unless I subscribed. I emailed customer support, I texted them, I could not call the number provided in the app of course, I found their number online and left a message but got no response. I paid more than was necessary for a mini Burner which was supposed to give me the ability to make calls. After reading some reviews I discovered that I was one of the unlucky guinea pigs in their attempt to pressure people into a long-term subscription! I was duped and I WANT MY MONEY BACK NOW!!!
Can’t connect to Apple?
by MaggyPauline on 2020/01/24 20:49
I have been trying to purchase another burner number, but the app rejects the purchase because the “connection to Apple won’t go through.” I don’t understand. I put in the correct password and my method of payment is up to date. I simply don’t understand why this is happening. I have since found out that the app debited my bank account twice, but still has not provided me with any service that I requested. How can my request be received successfully enough to where my money can be taken, but not good enough that the app can’t provide the services it claims to be selling? My Apple account is up to date. I’m going to dispute these transactions with my bank.
Functional and Inexpensive
by Kaylinmaa on 2020/01/24 19:37
Great app, albeit a bit buggy. Oftentimes it doesn’t register when you’ve read a text, so it leaves it marked as unread. It’s also very frustrating that you can’t send videos through the app. Besides that, can’t complain.
Paid but no credit! Can’t use it
by Sales4lee on 2020/01/24 19:09
I paid for the one month unlimited plan, and yes I checked with my bank and it cleared. Yet I login to the app and it’s says no credits and I can’t create a phone number. I wrote to customer service and got an auto reply saying they will try and get back to me in 48 hours? As I’ve tried everything I can think of they have sent me at least 6 verification codes and no change to status. Very frustrating
They are figuring out how to block
by Shap08 on 2020/01/24 18:47
A lot of companies, like Twitter, seem block these numbers and not accept for account creation.
Bad customer support
by IdontneedanicknameI on 2020/01/22 23:29
I changed my phone and synced all the data, and this app wasn’t able to handle it. They simple deactivated my account and the support asked me to contact legal, and never heard back from them. Finally got frustrated and asked support to delete the account, which was done immediately. They are probably doing well, so a single account is no issue for them. All this happened when I had some text conversations going on while I was selling some items, and it was super inconvenient.
It’s okay
by PhatPJ on 2020/01/22 19:01
Cool having multiple phone numbers, with some downsides. Pros: -Keep your primary number anonymous -Multiple phone numbers for excellent price -Can use burner number for messaging apps like WhatsApp and Telegram Cons: -No group text (if your Burner number is used in group text you don’t receive a message) -In-app calling over data doesn’t work if the app has been idle in background for 30 minutes -No Dark Mode -Cannot change text tone (defaults to Tri-Tone) -Have to send pictures one message at a time Since getting Burner I’ve used other 2nd phone number apps which I feel are superior and offer group text, flawless in-app calling over data, can change the text tone, etc, but the numbers I have with Burner are well established at this point and hopefully these downsides will be remedied.
Stalking Ex
by Brad Cathers on 2020/01/21 00:31
Yes. My ex has been using this app to stalk me for the last month. I would enjoy not pressing charges or fearing for my life Bc of this app.
GREAT APP FOR A 2nd phone line !!
by Mr.V XXIII on 2020/01/16 07:19
Great app better than line 2 and every other burner app I tried, which is most of them 😏. Very reasonable prices and have a huge selection of phone numbers in any area code you want !!!! A++++
Super good service so far!! Ty guys!
by Majsafe on 2020/01/12 20:39
Excellent service!
Easy to use but so many ads
by For Ena on 2020/01/12 16:36
Easy and cheap but a lot of inbound sales text. Annoying
Use for craigslist
by Elliot246 on 2020/01/11 12:36
Was creating a Craigslist ad and wanted to use a phone number. CL asked if I wanted to use this app and I was a little hesitant but decided to give it a try. Boy am I glad I did! Within 10 minutes I had already been contacted by scammers 3 times!!! Without the app they would have had my real number and I would have had to spend TONS of time protecting my privacy. With the app I can just ignore them, delete the message, or delete the whole number and start fresh! Now that I have Burner, I’m already thinking of a few other uses.
Service failure
by Nixole2020 on 2020/01/10 15:09
Was happy with the product while it worked; however, in the short 4 months of having the subscription service I’ve experienced unjust account cancellations. The first time it occurred was shortly after the second month’s renewal, subscription fee debited from account yet I received multiple notifications about “buying” more time to save my line. Thought it was a system error but noticed no activity from the line for the subsequent weeks to follow. Was able to communicate with developer through app; they assured that nothing was wrong with the account. Two months later, again, $ debited from my account for the subscription followed by notices about “saving my line by adding minutes” resulting in app terminating my number today. Now attempts to reach the app admin within the app, using help links, results in failure returning “page not found”. I’ve since canceled my subscription and am hoping that someone reaches out to me about a refund....unable to find any other means of communicating with app admin at this point-hence the purpose of the review.
Love this App!
by Night Lion on 2020/01/09 19:49
So far it has been very reliable and the monthly subscription is at a perfect price. Very affordable. A big thank you to the development team. I think it’s the best. Don’t change a thing!
MiA all of it
by littlewizardsideawizardsloudge on 2020/01/07 13:28
Carpeta
Great Customer Support!
by Theorizer on 2020/01/03 14:23
I had a situation with my line expiring, and lost my phone number. The CS guys got back to me within 24hours and we’re able to reassign it. Very happy with that.
Over Billed!
by 15quamina on 2020/01/03 03:24
I signed up for a 1 line subscription some months ago. Everything was fine until last month, when my subscription suddenly changed to a 3 line subscription and I was billed for 3 lines. This just reminded me of the notorious “bill creep” back in the days of land lines. I immediately canceled. I will use another service from now on
This developer needs to add the Dark Mode for iOS 13
by poilkj1245$$ on 2020/01/02 00:30
Great app overall. The dev does listen to reviews. I think it’ll be great to support the Dark Mode feature as more apps are now supporting it.
Did not work.
by KawaiiSweetPotato on 2020/01/01 17:25
I tried the free trial and the app did not work as well as the reviews said. I am not willing to bet my money to pay for something if it doesn’t even work during the free trial. I set up a burner phone specifically so that public people can contact me… but alas, I get notifications ONLY for when I miss a call! When I open the app, I can’t refresh the page. It just stays the way it had been since I started the free trial. Not to mention, it also says “you have four days remaining!” even when my four days were done for the free trial. There is something terribly wrong and glitched out here. I checked the app settings both in my settings app and in the app itself— everything is turned on and SHOULD BE WORKING. It still does not work. Sad to say I am extremely disappointed. I’m switching to another FREE burner app that actually works. I would advise you to try out the free trial to the fullest before buying anything from the developer.
Great app!
by Teeteewee on 2020/01/01 07:36
I’ve been using this app for years and I saw it grow into a innovative new tool for my daily life. Thank you!
I would give 5 stars
by ingenuous_beauty on 2019/12/29 23:01
This app is wonderful.. I wish we could send videos as well.. that is the I my reason I didn’t give 5 stars.. please try and make that happen!!
Pic message
by pic message on 2019/12/25 04:40
Why can’t I send pic messages after I subscribed
I love Burner!
by PrettyMarieDiva on 2019/12/25 01:32
🌻☺️🌻This app is extraordinary!
OVERCHARGED
by kaymad96 on 2019/12/24 23:35
They were over charge you for purchases like the 25 credits for 1199 I was charged 26 for one purchase and then 18 for another! I am far from being happy!
DON’T BUY!! YOU’LL GET BURNED!!
by R2; on 2019/12/23 14:06
You won’t be able to use the credits you purchased because they will force you into a monthly subscription. Classic predatory business tactic.
Does not receive long text messages
by Sammm696969 on 2019/12/22 21:59
The app will not receive long text messages and will not notify you if the sender’s message was too big
Crap App!
by Edderd78 on 2019/12/18 17:19
You pay for unlimited messages and guess what? They limit your messages and then don’t reply when you ask for help. They got my money. Lol.
I use it for a business line
by MaximillionBentley on 2019/12/16 15:12
Great app
Excellent App...Best EVER?
by Jte97653 on 2019/12/10 07:21
Just simply amazing! I mean if you ever wanted a burner phone, you are set! This app has made what used to be a difficult task something that even the least technologically-advanced person could breeze through. If you don’t have this app...GET IT!
So far so good
by tl2saysFU on 2019/12/09 23:20
It works. No issues, but I just installed it today. We’ll see how it goes.
Very confusing termination of account.
by GUYINTAMPAFL on 2020/04/26 05:54
I went to send a text and the app said. “Every once in a while we have to confirm your phone number” , It doesn’t say if they want your burner, or actual number. I tried one, then the other. Both times it said they weren’t able to send the verification text because my phone needs me to update international call settings to an approved country? No info was given how to do this. I sent a really rude email to them. Very rude. Everything instantly makes me angry being locked at home. Anyway, I get a email saying activity on my account violates their terms of service and my account is cancelled and to email their legal Dept if I want more information? I sent replaced and asked, “what are you taking about??”. Rec reply that said legal handles all terminations and to email them. I guess if your curse at them via email they will cancel your service. On to the next app I guess. I was reading reviews and someone mentioned using their burner number for Craigslist or something. I’m not sure, but about 30 min before they cancelled my account, I used the burner number as contact for a online credit account application. I used it because I don’t want 500 calls from telemarketers. I’m not sure, but maybe they don’t allow that? But how would they know anything about me giving it to credit application?? It’s strange.
Great with a few occasional texting glitches
by anicknamenooneelsehasyet on 2020/02/29 01:48
I used this app for online dating and it really is the best! I love how I can send pictures and also create a contact for each caller. Luckily I never had to used the “ghost” feature because there was 1 great person I ended up giving my real number to. And the other guys never texted back after I told them I wasn’t interested, so we’re good on that too. Keep in mind— you cannot use Bluetooth while using the app. I tried it once in my car and it failed. You have to answer directly from your cellphone, there’s isn’t an option to answer from a wireless source. Second thing— glitches. Twice in 2 months (90% success rate) I worked through mis-communications because a text I sent never made it to the guy and a text he sent me I never received. If the text is too long, it won’t go through. Better to send many small texts, not a paragraph. Even better to talk over the phone. Just be aware of this so you don’t jump to conclusions and think the other person is a jerk for not replying or answering in a way that has nothing to do with your last response.
Horrible, Spam experience!
by bnwing on 2019/05/29 04:41
This has been the most horrible experience! I signed up for a burner number, & downloaded this app, to advertise a truck I have for sale. In the past 2-1/2 days, I have received over a dozen spam text messages & at least 73 spam phone calls! Day & night! All routed through the app & sent to my regular phone number. The service is calling random people & then calling my line, with those random people’s numbers showing up. When I answer, the confused people are asking me who I am, why I called them, etc. But, they “called” me! On some of the calls I don’t answer, I tried calling back to follow up & it was the same thing... They had never called me & had no clue what was going on, even though their numbers were showing up as missed calls. So, I said “forget this nonsense!” & I logged out of the account, then deleted the app. But, STILL, I kept receiving the automated spam calls! I finally had to just block the “burner” number that I was given so I wouldn’t keep having to deal with this nonsense! It’s been insane! This will be the last time I ever use this! How do I disconnect my line completely from this burner number???
Infinitely easier than having multiple phones
by erblemoof on 2017/10/14 20:02
If you know what a burner phone is, then you already understand the concept behind this app. Except, it's SO MUCH better because you only need a single phone to use multiple phone numbers. How it works: you pick a phone number, and give that number to people. They call the number, which then calls your own phone's number. The caller never learns your "real" number, so it stays completely safe. If you never want that person to contact you again, you can burn the number you gave them, and that's it. They can't get in touch anymore. The only challenge with using the app, which you quickly get use to, is you must press the "1" button to accept an incoming call. After you do it a few times it becomes a habit and is not a big deal. I highly recommend this app, I use it all the time and find it to be very reliable and convenient.
Terrible customer service!
by bohotechie on 2018/07/16 18:16
I have now been waiting almost 36 hours for a response from the Burner team, after sending at least 3 messages to their support email. I have had an auto-renewing line for more than six months. I recently changed the number (for the first time) and their system automatically burned it (deleting all the text messages at the same time???!!!) three days before it was set to renew? When I received an alert that my number was set to burn, I contacted support, expressing my confusion—after all, my subscription was paid. They eventually replied, asking for my number. I immediately answered. When I got another alert, I wrote again. And again. Nothing! No response! Then I received an alert that my number had been burned and all messages deleted! I wrote to Burner again, and that was Saturday afternoon. It is now after 11am on Monday and I have had no response from the company. That is not acceptable support and I am very displeased. Mind you, they still have my money and I fully expect to be changed again in two days. Use this service at your own risk and copy everything immediately. :(
After reading another post...
by Papafriz on 2019/06/13 13:59
You use a phone number that might have been used before. Which means you might get calls expecting someone or something else. What I do is wait and see the contact then return call/ text if it was someone I knew or expected. Best service, has saved me in ways you’d have to think about if you had a string of bad luck. Update to Dev(8:48, 13 June 2019): I love your service and I was just trying to explain to others. It’s not your number even if you get spam, the spam comes from previous owners/users of the number. Burn the number and use a different number. This service is such a useful and blessing. I’d rather give a number out that isn’t my personal number of 5-10+years to all the places that have “said they don’t sell your info” or potential crazy.
Almost as good as text messaging
by ksmm on 2017/09/17 06:16
This service works almost as well as the texting service provided by your cellular phone company. And it has much more compatibility than Google Voice; it works with most services that I've tried (though a few will still reject any VoIP number). And it can receive MMS/picture messages and send them too (for a fee). The app, on the other hand, has a few rough edges. Notably, trying to position the insert cursor, doesn't show you the text as you move, leaving you to guess where the cursor will land. Also, renewal reminders are hit or miss. Sometimes you'll get reminded that your burner is about to expire; sometimes you won't. And even when it works, it may only give you an hour or two advance warning. Too bad for you if you're busy when that happens. Expired Burners disappear and take your number and all your messages along with them. Also, this app drains your phone battery like nothing I've ever seen. Like streaming video. Like continuous GPS navigation. Even if you're idle waiting for texts to appear, your battery will die quickly. It makes me suspicious about what the app is doing behind the scenes. Other than that, the service is great for times that you don't want to use your permanent, identifiable cellular phone number. And it's reasonably priced.
Great Concept - Unreliable
by MrWufz on 2019/02/16 21:30
Love the idea for this app. I sell things on Craigslist and using my actual # was getting me added to massive SMS spam groups. Worked great the first month. Just renewed and notifications stopped working. Only other thing that changed was update the other day to 12.1.4. Sometimes I'll get notified of texts, sometimes I won't. Even when I do, upon opening the conversation, the app hasn't updated with the text (even if it was present in the notification)! The only way I can see it in those instances is to force-close and reopen the conversation. Other times, I never get a notification and when I go back to check, the other person texted me what seems like hours ago. It only shows me the last time I sent a message, so I'm not sure. This needs to be fixed. I won't be renewing this month if it's not. Also, there should be a time stamp on every message. Either via pulling to the side like in Messages or long/3d-touching a message.
Spam calls?
by philmoorehead on 2020/05/12 02:28
I downloaded this app for a small purpose of not revealing my phone number if I have to verify something (which verification on some apps don’t even work). I used my real phone number to get the burner. I have not ever gotten random calls from number that I don’t even know of until I put my real number into this app. Take note that I didn’t send a single message or call using the burner number, as I had no use for it, so then I burned the number right after I download the app then deleted the app. The next morning, I received random calls from people in which I don’t even know who they are. I don’t know if they are spam callers or just people who got my number somehow and one even tried to FaceTime me. I have blocked a few of the numbers because one had repeatedly tried calling me and I texted them and asked them who they are. They said a name in which I didn’t know of and then I told them they had the wrong number. Please tell me how I can stop this and why this happens.
Works as intended
by bradleygt0226 on 2017/10/13 14:13
It does exactly what it’s supposed to. The only downside is not being able to set a different ringtone for the burner line, and still show the caller’s incoming phone number at the same time. Currently you have to set Burner to display YOUR own burner number as the incoming phone number when someone calls that line. You save your burner number into your phone’s contact list and set a separate ringtone for that phone number. However, since the caller ID shows your burner number, you can’t screen who’s calling you that way. It will display the caller’s phone number in your call history so you still have access to the number after the call. Overall good app though and I was even able to get a local area which I was unable to do through even google voice.
Great app but could you add this feature
by Pixelwizard on 2019/11/03 01:49
I use my burner lines for my business and set it up so the burner number appears to my phone, however it would be useful if I could keep my setup the way it is but the phone number of the caller is displayed in the description screen of the incoming call from burner as I need to be able to separate my incoming calls per burner number and the only way I can do that is by maintaining the incoming calls to display as the burner number but I’d like to see the incoming callers number displayed somewhere on the screen that displays my burner number as well..... My other feature request is I make 100 calls per day using my subscribed burner number and I’d like to be able to search my history of phone calls by the last 4 digits of the incomings phone number. That would allow me to easily search through my history of phone calls to find a call I may have made earlier.... Otherwise great app.... I wanted to add I realized I could search last 4 digits of a phone number in burner past calls using search of iPhone and it locates number in burner app and takes me right there. That allows me to do what I have to do :)
Very useful application
by 26Nada on 2018/12/14 01:10
I’ve been very pleased with this app. It works as advertised. I regularly use it so I don’t have to give out my real number on sites like craigslist. The service isn’t free, but I would not expect it to be. I like how it gives me the option to get rid of a temp number right after use, or keep it for as long as I may choose to. I can also have multiple lines active at once. The only issue I have had has nothing to do with the developers. Some of the numbers it activates receive an excessive amount of spam callers. This is annoying at times but that is a risk you will always run into when getting a new phone number, as it has most likely been used by someone else before.
Six hotdogs eight buns
by mr. parking lot on 2018/01/13 21:34
In the same way that it doesn’t make sense how there’s different numbers of buns then there are hot dogs in the grocery store, the same here with the number of credits that they sell in packs versus how much the different services costing credits so you always end up like just one or two credits short with you change from the last purchase. On top of that the subscription system I’m not sure if this is an Apple thing or an app thing but There certainly problems when it will either tell you that the purchase was successful or tell you it was unsuccessful because you arty have a subscription but that I would never let me make a number from that credit and repeated out reach to customer service field in them Knowledge Ing in the problem at all
UNRELIABLE
by Laura Caitlyn on 2018/02/10 03:54
Signed up for this service 24 hours ago and already having problems receiving text messages! When I visited the support site all it suggested was restarting/reinstalling the app or emailing them. I closed the app and reinstalled it but the texts that people had sent me still failed to appear and I now I have no idea how many texts I have missed and from who. This is completely unacceptable. Charging for a defective product and offering such little support is also unacceptable. With no phone number to call for support, how am I supposed to get this fixed quickly? The fact is that even if they did fix it, there is no way I would continue to use this service since it has proven to be so unreliable and I was using this number for something important. After spending the day updating my contact information across multiple platforms I am extremely disappointed.
Quick resolution with technical service request
by INTECHsf on 2019/06/17 22:24
Initially I wasn’t sure if this App was a product that I would enjoy. I decided to use the app on a trial basis and I had a conflict with my Hardware upon installation and the burner app was not working on my device as described. I reached out to the technical team and they were able to quickly isolate my iPhone X hardware issues and resolve the problem. they Unlocked the premium features of the app so that I may get the full experience during my trial. The customer service I received and ease-of-use inspired me to subscribe to a Annual subscription. Looking forward to seeing this app evolve as improvements and updates are released. Thanks Burner App!
I rounded up
by Docmeek on 2019/06/29 12:52
I have a 3-line subscription. It was a real nuisance to change my real number and keep the app but support helped. Obviously, identity must be confirmed. There are glitches when you insert text and can’t see what you pasted until you do more. It can’t accept video messages. One number started getting spam calls nearly immediately but the beauty is that this could happen with any new number and I just burned it and chose another. Also, Google the specific number when choosing it. I once got a number that was still being advertised online by an escort. I thought it was funny but I understand that others may not be amused. Grade: A-
Bad issue with incoming calls not ringing
by Rogus1951 on 2020/03/27 00:38
If I could it would be no stars. They have done something with their system. I used it several times but, this time, the service was, lacking a better word, horrible. Ive been dancing with tech people and they dont listen and I guess figure Im full of crap. Anyway, their very own “test call” would call me but give no ring, so I missed calls. Then when they called it didn’t ring. They claim to hear it ring. It would hang up before I could even get to it. Other callers same deal. Then had my sis call and it came thru. I almost didnt talk to her because even tho I picked up on very first ring, she said she was ready to hang up because it rang 7 times on her end. After that, I hopped thru more hoops and their call didn’t ring although it told tgdm it did and it hung up. Think I’ll give them my 5 credits and use another provider.
Perfect for work
by rumham9 on 2019/06/13 16:00
My company doesn’t provide work phones but still expects us to use a phone for work. Burner has been a lifesaver for this reason and I’ve recommended it to a few of my co-workers who also love the app. I love being able to turn it on do not disturb mode during my non-working hours, as well as being able to record a custom voicemail and being able to set auto-reply messages. I only wish the app would have the option to set the do not disturb mode to set days/hours so I could set it for my work hours and not have to manually turn the do not disturb mode off and on myself.
Horrible customer service and bad phone service
by Point missed on 2018/06/28 01:30
After almost 3 years of having this app on a automatic renewal I contacted customer service which is only available by email not by phone and takes a minimum of 24 hours to answer in reference to my account after telling me that everything was OK this canceled my account a few weeks later. I emailed asking about reviving my account because it was for business and 48 hours later they responded saying that yes they can but never did. Now 24 hours from then they just told me that FT are able to do it they will try so I told them to cancel it. Bad enough you will see that the app loses its speed and efficiency and drops calls or makes it so you’re unable to make calls if you use it frequently throughout the day. Don’t waste your time Google voice is free.
Not fully accessible for those who suffer with blindness.
by MD Weigman on 2020/02/04 20:57
The Burner App is unfortunately not fully accessible to those who suffer with blindness and use the built-in screen-reader Voiceover on iOS devices such as IPhone or iPad. Specifically, when attempting to delete the call or text messaging logs, the screen-reading software will announce that the action of deleting call or text logs has been performed. However, the logs of the calls and messages are still there. I simply am not interested in using an app that is not fully accessible to me even though I enjoy the app for the most part. It is unfortunate that this app has not been designed with the idea of inclusiveness in mind. I will be canceling my account.
Not reliable
by Cobra94r on 2018/07/17 10:42
I’ve had the same Burner number for about 2 years. I use it mainly for Craigslist purchases & other telephone corespondents where I didn’t want the other party to have my real number. App worked well at first. Eventually it got to the point where my phone would only ring on occasions. However... since I had the same number and had it memorized for about two years... I chose to overlook some of the bugs. From day 1, I had my account set up with auto renewal. All of a sudden I was getting messages to renew my account. At first I ignored it simply because my account was set up to do it automatically. Eventually , I started getting concerned so I went into the app and manually renewed the account. There was no issues with my credit card, number or card expiration date. It was the card that I use on every iTunes linked app purchase. I woke up one morning and had a notification that my account had expired and my number was ‘Burned’. Keep in mind... the sole reason I tolerated the bugs was simply to keep the original number that I had been assigned. With that said... I am pursuing a spare line with app developer.
Burner offers your real number to recipient—BEWARE
by Rob RP on 2019/07/10 02:50
Burner’s misrepresenting how they work. You are not completely anonymous, so watch out. The person to whom you send a message/call from the Burner number is also sent an invitation to discover your actual number for .95¢. So you are exposed and liable to get into a heap of trouble if you think Burner makes you completely anonymous. When raising this to Burner, here is the salient portion from their response: “If someone looks up your Burner number through any online databases or reverse lookup services, they will not be able to find your main phone number or trace it back to you. However, we are a company operating legally in the US, and so in the case of a court order we have to work with law enforcement within reasonable means.” But in my case, there was no court order involved. I found this revealing that Burner offers to the call recipient after sending a joke test message to my housemate, who almost immediately afterward received the link from Burner to reveal me for .95¢. So Burner’s response to me is significant for what it leaves out and therefore is not quite honest. BEWARE: YOU ARE NOT SAFELY ANONYMOUS USING BURNER. If I could give this app ZERO STARS, I would.
Total Ripoff
by 2018-_k on 2019/04/24 14:40
I obtained the service 3 weeks ago and paid an annual subscription fee of about $140 for 3 lines. Within two weeks of obtaining their service they terminated my service via text(using a burner number-the irony)for violating their terms. Since then I have contacted them via email, on numerous occasion to obtain an explanation regarding the termination, as I do not believe I have violated their terms. I have yet to receive a response to my inquiry. Support will send you to “legal” legal will never answer. It almost seems like the email for legal is unmonitored. Overall my opinion of this company is as follows: -they accept your money and terminate your service when they decide regardless of there being a valid reason or not (maybe they recycle their phone numbers, and terminate for that reason, idk). - they are disingenuous, unprofessional, and unresponsive. -they don’t have an active phone number for the customer to have the opportunity to speak with someone. -they hide behind an email address and respond when they choose to. -they terminate your service via text using a burner number which again does not give you the opportunity to speak with anyone.
Mostly good
by Cheesiestchew21 on 2020/04/24 10:22
I’m an assistant principal and I am using this as a second line now that I have to call students and parents from home during Covid-19. One year I made the mistake of calling from my cell phone and parents would call and text me all the time. Even though I could block my number I often get voice mail and needed a number to call back. The only downside is that parents have hung up before I can get to the call because a voice says “your call will start in one minute”. Not sure if there is a solution to that but I had better luck texting the parent. I paid for the one line subscription but I’m not sure I’ll keep it past the month.
Use for craigslist
by Elliot246 on 2020/01/11 12:36
Was creating a Craigslist ad and wanted to use a phone number. CL asked if I wanted to use this app and I was a little hesitant but decided to give it a try. Boy am I glad I did! Within 10 minutes I had already been contacted by scammers 3 times!!! Without the app they would have had my real number and I would have had to spend TONS of time protecting my privacy. With the app I can just ignore them, delete the message, or delete the whole number and start fresh! Now that I have Burner, I’m already thinking of a few other uses.
Almost Great
by Merrrp1029384756 on 2019/07/20 15:00
This app is pretty decent as a second line. My biggest complaint (I pay for the better version of this app) is that there is no video messaging capabilities. I can send .gif to friends by using the gif app i have on the keyboard, but that’s the only way a moving message can be sent or received and only the ones loaded on the gif app. Everything else works fine but honestly only three star worthy. It’s 2019 and for this to be four or five star you need to be able to provide everything people want/need with messaging: calls, text, pictures, videos, AND video calls. Especially for the people who pay for the unlimited minutes.
Share numbers
by Nuketroop on 2018/12/29 01:51
So I got the 3 number subscription. One number started getting calls immediately. One guy said is this the bank. Uhmm sure, give me you account number (kidding). I look up the number I got and it’s listed as an ”Personal Loan Scam” on Nomorobo (Whom they partner with). What give Burner? This is unacceptable. -update. I guess they cannot tell who had the number last. I just went in and burned the old number and requested another and seeing the choices, googled the one I was interested in, made sure it was clean, and created it. We’ll see how it works. However, how do you delete a background? You can select a background, but once created, how to remove it...?
Poor Quality
by J7686 on 2017/11/04 16:01
I am very frustrated with this app right now!!! I’ve waited for 2 weeks for my subscription to renew today and allow me to create a new burner. It has not shown that its renewed and I needed a number so I had to pay an additional $5 to get a new line. Now that I’ve paid for the new line it’s telling me that it can’t confirm my number that I need to check my international settings. Makes no sense because I selected United States!!! On top of that, because of the error, it’s now telling me that I’ve attempted to confirm the account to many times and it won’t allow me to try any longer. That I now have to wait and ty back later!! This is extremely infuriating & I can’t seem to find any way other than email and a 48 hour waiting period to get assistance to fix the problem!!
Caller ID
by Marcelina87 on 2018/04/07 18:12
UPDATE: there is also a huge delay in calls so there’s always an awkward silence or talking over someone. This app is great for my second number for work so I don’t have to give my personal number out. I however have one major complain that really bothers me, the caller ID doesn’t pop up when receiving a call. It will briefly pop up if you so happen to be staring at your phone at that very money but the. It disappears and you just see the actual number so it’s confusing if it’s coming from your personal line or the burner. Can you guys please fix this, let the contact that you saved it under pop up instead of their number or your burner number. PLEASEEEE IF THAT WAS GIXED I COULD GIVE THIS APP 5 starts because I really like it!
Great App for Dating in this Modern Age
by Storm Matrix on 2019/11/24 14:55
This app is super convenient while using dating apps. It allows you to carry just your regular phone instead of two separate ones and with the upgrade you can block numbers just like your regular phone. If you find that the person you meet is crazy you can just burn the number and not the entire phone! I used to have a cheap Walmart family mobile burner phone but it was $25/month where as this app is only $5/month, so it’s definitely cheaper and way more convenient!
Ripped off twice
by ripped off for over a hundred on 2018/06/24 14:44
Hey phone and text worked. But you had to buy extra points to keep adding for text or calls. Bought unlimited text and calls. But it will not work. They kept saying it will be active in like a month. So until then you have to buy credits thinking in a month it will give you the unlimited. It was a scam!!!! I wrote 5 emails! From what answer I got once and never again. Sounds like the developer sold it to a company who markets and collects the money. They are ripping everyone off. Took over 100 so far. I deleted the app and got a different second line. You can not talk to anyone. And emails take weeks to hear back if at all. This is a Scam burner phone number. It should be looked at and shut down for fraud. !!! Buyer be aware!!!
Awful
by Samjones0707 on 2017/11/05 05:27
I downloaded this app to confirm the interface and leave this review. I understand this app is advertised as being used for business reasons, but someone has recently used this app to harass and abuse me. Being able to change his number at a whim, I’ve had to block 8 numbers from this app to avoid cruel messages and actions that are on the verge of domestic abuse. This may not be the intention of most of any user(s), but such actions must be brought to the attention of the developers. Such freedoms allow for abuse and domestic violence, harassment and terrorizing, all of which are completely unacceptable and put a persons life at risk. As the recipient of messages from someone using this app, it receives no support from me and I would leave a negative number of stars if possible.
Purpose built and works
by RT2014 on 2017/09/20 12:43
Very solid app for a virtual phone line for messaging and voice calls. Some small delays sending pictures and no support for sending videos to the line. Overall, being able to manage multiple lines and quickly dismiss them works better than google voice lines or any other app I've seen. So many apps are looking for multiple lines able to be managed by one, this app achieves its goal of separation on a physical device. Looking forward to more development for managing contacts separately from contacts within the main OS
Can’t connect to Apple?
by MaggyPauline on 2020/01/24 20:49
I have been trying to purchase another burner number, but the app rejects the purchase because the “connection to Apple won’t go through.” I don’t understand. I put in the correct password and my method of payment is up to date. I simply don’t understand why this is happening. I have since found out that the app debited my bank account twice, but still has not provided me with any service that I requested. How can my request be received successfully enough to where my money can be taken, but not good enough that the app can’t provide the services it claims to be selling? My Apple account is up to date. I’m going to dispute these transactions with my bank.
The WORST customer support ever
by Lovo99 on 2018/03/21 15:37
I like the app, but the customer support is the worst. I changed phone numbers and was not able to receive calls anymore. I contracted customer support through emails, they responded to the initial email and requested a little more info, I submitted everything they requested and never heard back from them. I have sent them 5 more follow up emails but have not heard back from them. I'm a monthly subscribed member, so I should be getting a "premium customer support" as they claim on their app, but that's not accurate. It's a shame I have to cancel my subscription because I can't no longer receive calls. I did like the app, but can't use it anymore, despite that I'm paying the monthly fee of $4.99. Shame on you burner customer support.
PLEASE fix your voicemail feature.
by khehkymoliehky on 2018/12/20 05:48
I absolutely love this app, I don’t know what I would do without it or how I would run my business. BUT. The Voicemail feature is absolutely atrocious. If I press play, then press the speaker button, it will play perfectly fine over my speaker. If while it’s playing I turn the speaker option off, click pause, then play again.. it will have an aneurism and start playing the voicemail over itself 2 or 3 times. I have tried everything to fix this so clearly it’s something on the developers end. Other than that it’s amazing!
Great for Work
by SquishyManphin on 2019/06/10 05:22
I travel to meet with clients often and would give out my personal phone so they could get a hold of me while traveling, or vice versa. That turned out to be a bad idea, since the clientele would start abusing my personal line after my time with them was finished. With the burner, I still have the freedom I need so I can contact or be contacted by my clients, give them what feels to be a personal direct line to me, and the number burns automatically. I don’t worry about handing out a number to me because I know they won’t be able to reach me once it burns
Life saver!
by 2DopeBro on 2018/08/08 13:28
This has literally saved my life! I have dealt with a stalker for over 10 years 😡 and he always manages to get my cell number, so over the years I have had to constantly change my number which has inconvenienced me greatly. Now I give my burner number to everyone except for family and I haven’t had to stress over changing my number ever again! I haven’t had one issue with texting or calling on the app! It works great with my iPhone 8! Thank you for saving my life! Great product!
Rip off
by down2you77 on 2018/06/06 22:48
This app is a rip off like most apps. Dishonest business. The first night I downloaded it I purchased 15 additional credits. I noticed the next time I used it only 5 credits were shown. I immediately contacted them and asked why and how to get the credits I paid for. This prompted a back and forth string of emails one after the other of them telling me I didn’t buy credits. They came up with one story after another until finally telling me I bought an extension of some kind. I didn’t even know what an extension was but I know how to read English quite well and I know what the word credits looks like. Long story short, I’m out the money for credits and these people are dishonest. Don’t spend your money on this app.
Service failure
by Nixole2020 on 2020/01/10 15:09
Was happy with the product while it worked; however, in the short 4 months of having the subscription service I’ve experienced unjust account cancellations. The first time it occurred was shortly after the second month’s renewal, subscription fee debited from account yet I received multiple notifications about “buying” more time to save my line. Thought it was a system error but noticed no activity from the line for the subsequent weeks to follow. Was able to communicate with developer through app; they assured that nothing was wrong with the account. Two months later, again, $ debited from my account for the subscription followed by notices about “saving my line by adding minutes” resulting in app terminating my number today. Now attempts to reach the app admin within the app, using help links, results in failure returning “page not found”. I’ve since canceled my subscription and am hoping that someone reaches out to me about a refund....unable to find any other means of communicating with app admin at this point-hence the purpose of the review.
Not getting all my msgs
by Chrissy192 on 2019/05/03 14:17
Who knows how many times I thought I was being ghosted when I wasn’t all because I wasn’t getting all of my messages on this app? It seems anything longer than 100 characters just doesn’t come through. I’d send a msg and wait for a reply, and wait, and wait, and never know that the person did reply, I just didn’t get it. I only found out because the last time this happened, I asked the person why he didn’t reply. Well it turns out he DID! And he sent a book! It was a beautiful, sensitive, poignant reply that I’d have never known about if I hadn’t asked. I agonized for hours waiting for his reply when in fact he had replied.
Was not happy but customer support took care of me
by Ak47007 on 2018/09/05 14:21
Update : Developer reached out and offered assistance and advice , that right there shows they care and are listening. I changed my review to a 4 star. You just made a customer happy again ! I’ve used this app for 3 months , I just got a notification from a text that I got two days ago ! This app takes forever in syncing. I once waited 10 minutes to receive a message from someone. It takes too long and it’s not good for people who rely on a second phone number.
Working now - thanks
by SuppleLeopardGal on 2018/07/20 20:22
It’s nice having call and msg info in the same place. Very convenient for tracking communication with clients, etc. Calls from certain US area codes have come through appearing as though they are calling from another country. I don’t know if there’s a confirmation that comes up after I touch “burn it”, but I hope so. Seems like it might be pretty easy to accidentally burn your info by mistake. I hope I don’t find this out the hard way.
Not working properly?? Maybe??
by BigTexasAJ on 2018/05/07 21:39
I want to love this app but it is not allowing me to use it for what I need it for. Whenever the Burner # is called, I have to answer the phone & press a digit to allow someone access to my residence. However, it hangs up on MY phone & the Burner app tells me I have a voicemail as if I never answered the call. I’ve listened to the voicemail and I hear my guests, sitting there stranded because it didn’t work. Am I doing something wrong or is something like this not allowed?? If so, I will have to find a similar app but that will allow me to do this function. Especially since I am paying for this number monthly. Any suggestions are appreciated!!
Trial and Ad Features
by J.R.CT. on 2019/04/26 16:19
2nd try Trial with Advertised Features to Lure people to download. I always say good developers let you try the features with trial, but sadly this App with the trial does not let you use the main feature (burn a number) unless you pay, and even when you pay it is only limited as the pricing per subscription explain. But they should consider to add the all features that way the potential members can get an idea of the features and the limits which the Advertising Dept did not put in details for some features. Had to contact to get an answer wich should of been accesible via the App. My Taxi company went with another Developer. Your loss for the lack of trial in the “Trial Period”
It works, but..
by misslady78 on 2019/07/23 21:31
It really does work as far as hiding your real phone number. The only issue I have with it is, how can someone, such as telemarketers get your burner number?...I’ve only called 2 people from my number so they should be the only ones with my burner number. Not sure why a telemarketer is calling. Can someone please explain or tell my why this is happening??!..Don’t need telemarketers or robo calls calling my burner. I already have to deal with that with my real phone number. That’s the only reason I won’t give 5 stars. Update: Thanks for the response. I’ll get a new number.
Perfect
by MissQueenCC on 2019/03/05 07:45
I give hardly anybody my real number because if I want to change it I don’t want to pay $15. I subscribe and block how I want too. My everyday number is not tied to my social media accounts. When people import their contacts I don’t get suggested as a friend. This prevents co workers and other from knowing my personal business. I have tried apps by pinger and google voice. I did not like them and this is by far the cheapest option. I highly recommend it.
Love it for my Inbound Client Number BUT......
by Themikenoble on 2019/02/05 15:07
This is going to work great for the calls I get for my clients. I would love to see a whole different background when someone calls my burner number. Also it would be great to assign a different Ringtone to alert me that someone is calling the burner number. I don’t put my clients in my Phones Address book. Could you please make this happen before I start paying for it. You guys do that I will definitely stay. If not.m for 5 more dollars I can get another sim for my iPhone XS Max. Thank you.
How can I change my login number!!!?
by Almayra on 2018/01/04 06:25
I use this app to connect with all my clients, I am a makeup artist and this app is everything. Although I love how I can use it and never have to worry about losing conversations I am so frustrated with it because I can’t change my login number. I just got the iPhone X and I got a new number luckily I kept my other phone to back it up and restore on new phone but I had to go through a whole ordeal to be able to log back into burner. I don’t know how to change it and I’ve already tried from a computer and my phone. Please fix this!!!!
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