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Transit • Subway & bus times
"Gives you the best route to where you want to go" - New York Times “You won't realize how much time you can save planning until you use this app” - LA Times “Killer app” - WSJ "MBTA has a favorite transit app — and it's called Transit" - Boston Globe Transit is your real-time urban travel companion. Navigate your city’s public transit system with accurate real-time predictions, simple trip planning, step-by-step navigation, service disruption notifications, and departure and stop reminders... all presented in a clear, bold interface. Public transport not cooperating? Easily request a ride from Uber, Lyft or VIA, or grab the closest bikeshare. 10 GREAT THINGS YOU CAN DO WITH TRANSIT: 1) See real-time arrivals for nearby buses and trains instantly upon launch. 2) Watch your transit vehicle approaching on a map in real-time 3) Compare options with powerful A to B trip plans using real-time data. 4) Launch GO for step-by-step navigation when you’re on an unfamiliar route or want to nap/read/space out.* 5) Receive departure alarms and stop notifications as well as prompts to pick up the pace in GO.* 6) Get push notifications if service disruptions will affect your commute. 7) Plan trips, view transit schedules and get route itineraries—even when you’re offline! 8) Locate bikeshare stations, see the number of bikes available, pay for passes, and unlock bikes (in select cities). 9) Check ETA (and price) for nearby Uber, Lyft and VIA rides, and book in two taps. 10) Easily plan and pay for a trip combining Uber, Lyft, or VIA with transit. We call it Transit+ *continued use of GPS running in the background can dramatically decrease battery life. 5-STAR USER REVIEWS “Your app was the deciding factor in selling my car” “Blows Google Maps out of the water.” "Probably the best thing on my phone, no joke." “The head of our local transit agency recommended this app over the one her agency created.” "Truly ingenious work here. Honestly, these guys should be in charge of actual public transportation itself." CITIES Transit works in 200+ cities across North America, Europe, Australia and New Zealand (see USA list below). USA Albuquerque Ann Arbor Aspen Atlanta* Austin* Baltimore (MTA*, RTA, Charm City Circulator*) Boston (MBTA*, Massport, MetroWest RTA, Brockton Area Transit (BAT), Lowell RTA, Plymouth & Brockton S. R. Co., CATA) Buffalo Blacksburg Charlottesville Chattanooga* Chicago (CTA*, Pace, Metra, NICTD) Cincinnati* Cleveland* Columbus* Dallas Denver* Detroit* Eau Claire Fort Myers Grand Rapids* Hampton Roads Hartford (CTTransit, CTFastrak*) Honolulu* Houston* Jacksonville* Kansas City Las Vegas* Los Angeles (Metro*, OCTA*, Metrolink, LADOT*, Omnitrans, RTA, Burbank Bus, Torrance Transit Foothill Transit*, Big Blue Bus*, Beeline*) Louisville* Madison* Miami (MDT*, BCT, Palm Tran*, Tri-Rail) Milwaukee* Minneapolis-Saint Paul* Nashville* New Orleans* New York City (NYC Subway*, MTA Buses*, LIRR*, Metro-North*, NJ Transit*, PATH, SI Ferry, NICE*, Bee-Line, RI Tram, NY Waterway, AirTrain, CTTransit, CTFastrak*) Orlando* Philadelphia (SEPTA*, NJ Transit*, PATCO) Phoenix* Pittsburgh* Providence Portland* Sacramento Salem, OR Salt Lake City* San Antonio San Diego (MTS*, NCTD*) San Francisco (BART*, MUNI*, Caltrain*, AC Transit*, VTA*, County Connection*, Golden Gate Transit, SamTrans, Sonoma County Transit, Healdsburg Transit, Cloverdale Transit, Marin Transit) Seattle (Metro Transit*, City of Seattle*, King County Marine Division, Sound Transit*, Pierce Transit, Kitsap Tours, Everett Transit) St. Louis* Stockton Tampa* Washington DC (DC Metro / Bus*, DC Circulator*, Ride On*, Arlington Transit*, Fairfax Connector, MTA, VRE*, PRTC) Worcester + Many more * Uses real-time predictions & vehicle locations for some or all routes. -- Transit also works in cities around the world. View select cities below and the full list at CANADA Toronto Calgary Montreal +26 more EUROPE Berlin London Paris +16 more
A Great Experience!
by AdamKxZ on 2020/10/21 03:35
UPDATE 10/20/2020: Honestly the app has been functioning much better for the past 5 days. So far no lockup's. I have screenshotted the version I'm on now to start keeping track of changes because I feel like maybe my issue was addressed. Hard to say yet but I am gonna update the App to 5/5. It really is a great app. I'm glad developers are actively working with users :) UPDATE 10/15/20: Developer responded asking for me to submit a report via the app. This is very good and shows to me that they are still actively maintaining this app and trying to keep it good. I like that a lot and will bump up to 4/5. If the problem gets resolved I will of course update to 5/5. Thanks for listening to your user base! I would love to give this app a 5/5 but it constantly locks up every time I launch and select a destination. It constantly causes me to lose my favorites forcing me to enter them again, only for the app to crash again. This app has potential to be great but in its current form it's consistently crashing or locking the up. Please fix this!
RTC Southern Nevada
by Dchairez on 2020/10/19 18:51
The only issue is that RTC is not updating outages to this app. The app works fine when it has all the intel.
¡First time
by jfray07 on 2020/10/19 18:13
So this was my first time using this app and it was ‘cuss word’ phenomenal! It didn’t use as much battery as I thought it might-8% lasted a really long time for having every app I’ve used all morning as well as Apple Maps keep an eye on me using a new to me app and Apple Music singing to me. You’re able to see how many others in that commute that you’re contributing to or impacting with a quantified smiley may get better then that but for now I’m so happy I tried to scan the QR code at the start of my trip, couldn’t get the information, and then followed the prompts to now. I’m going to try and use it as often as possible but for sure the routes/lines I feel are issues in my commute. Thank you! I can see why it is the official app of LA Metro. ;) ¡No conflicts to state! 🌷
Simple and Reliable
by Musab7 on 2020/10/19 02:23
Just install it You all will love it It has such a simple GUI that at a glance you’ll know everything, no need to dig in too much to find what you’re looking for. Light as well Reliable for sure.
Exactly what I need
by jenkies03333 on 2020/10/17 17:54
The app is accurate and extremely helpful on my daily commutes.
by Great Storytellers on 2020/10/17 13:47
by Julie845274 on 2020/10/16 23:48
I had never used the bus before this year and this app made it so simple for me to actually know where I was going from what stop to what bus number it is, this app has it all!
I love this app so much
by AndresMars on 2020/10/16 17:24
I love their sense of humor, and I love reading about their updates. I love how accurate this app is. and if you work at transit: please launch a beautiful widget for iOS 14 🥺. Love you all, bye.
by strifemann on 2020/10/15 19:22
Absolutely useless! The bus say 12:39 and at the time it’s 11. So I think I have a lot of time. I look at it again in like 10 minutes just cause I had a weird feelings and then it says it’s at the bus stop waiting. Remind you it’s only like 11:10-15. Either delete this useless time consuming app or get it right.
by GeniusGenetics on 2020/10/12 17:08
Years later, ETA’s are still unreliable. Either I miss my bus, or I’m waiting outside much much longer than I should. Wait times jump around a lot! It will notify me to leave, so I depart, then it’ll autocorrect and suggest I leave in 10-15 minutes. And if your checking for a bus & it’s within the next few blocks, even if you can make it to the bus stop, it will default & suggest the next bus. That’s a TREMENDOUS HASSLE during slower transit times at nights & weekends! Sometimes I’ve had to wait over an hour.
Wish I could combine Transit App with
by Lucius Chiaraviglio on 2020/10/11 13:01
Wish I could combine the All Modes/All Systems and manual repositioning capability of Transit App with the better display of Unfortunately, several versions ago, the user interface became more cluttered. And it still handles branching transit lines (like the Boston Green Line very awkwardly and inconsistently, and they have had years to fix this.
Terrible app
by boopa27 on 2020/10/10 17:01
To save yourself the trouble, do not download this app. If you want to be fooled into thinking that your bus is due in 5 minutes when in reality it’s due 50, then go right ahead and download this, you sadistic fool.
Gold Standard Travel App
by Jason14141456789 on 2020/10/10 16:01
I’m a frequent city traveler, currently living in Philly. I can’t tell you how many busses and trains I’ve missed due to bad apps (including google maps!). Transit is different. It has real-time info on where vehicles are; it links seamlessly with Lyft/Uber; it gives you so much info about what’s arriving next at your stop (and all stops in the nearby area); and the user interface is A+. This was recommended to me by a grad student in Urban Transportation, and now I see why. 5 stars, highly recommend!
Bus ran late app didn’t update
by Apositivedonor on 2020/10/09 05:04
I’m already on the bus that was running late but the app says that the bus won’t be at the stop for another hour. I use and recommend your app often but even after I updated the app, it isn’t working properly. I’m having second thoughts of using it again. I wrote this review the other day but I forgot to send it apparently. I ride the bus and use your app in Orange County, California. Tonight, I had a similar issue. Your app said that the bus would arrive in 28 minutes. That was for the next bus. Because of it saying that, I missed the bus that was running late. I wish that there was a way for the app to recalculate when a bus is running late.
Terrible, caused me to miss a doctor’s appointment.
by Marshbouy on 2020/10/08 16:04
I jumped on the exact bus it told me to get on and took me 2 miles away from the stop I was supposed to go to with no warning ahead of time. There were no stops in between mine and the others. Terrible app.
Good but it keeps crashing
by ZiggyMode on 2020/10/08 01:57
The app is helpful for a little bit but it always crashes like every 10 minutes and I lose my routes and I don’t know where to transfer or what stop to wait. PLEASE FIX THIS, IT WOUKD MAKE THIS APP SO USEFUL.
Inaccurate information
by Ari123113 on 2020/10/07 21:19
This doesn’t have the right bus timings, I miss my bus every time
Problemas con las guaguas
by Human on on 2020/10/07 16:41
Los auto buses no se están marcando en la pantalla solo el tiempo de llegada
Constantly gets the times wrong
by able_to_think on 2020/10/07 13:04
It'll say I need to leave at a certain time and then I'll check right before I need to leave and it'll say the bus is arriving 10 minutes earlier than it did before. It also gets you to the stop EXACTLY when the bus is supposed to arrive which is terrible since anyone who uses the bus knows you need to get there 5-10 minutes early just in case. So basically I have to leave 15 minutes before it says to because it's so unreliable. Only good thing is it lets me see the bus on a map.
by michelle.52728 on 2020/10/06 19:40
So well done. They explain everything for you and give you the directions where to go and any location you need/want. I love it! So so essential for the bus. It shows you how long you have to walk to the stop, how long it’ll take, and the nearest bus stops. Go is super helpful too(comes with the app) and it gives you messages when to “hurry up” and other ones so you don’t miss the bus hahaha. You can turn these off if you want to tho! Its always so confusing where I live taking the bus they never explain the routes well and this is so helpful omg.
by hello there 925 on 2020/10/06 07:07
Has yet to fail me (this app). Keep up the good work.
by Emybizzle on 2020/10/05 22:16
It freezes every time I click on a certain line. It freezes while opening. It does not locate me. This app used to be really good but since iOS 14 it’s barely functional.
Very good app
by red bee bee on 2020/10/05 15:11
Very good service
A few critiques
by Maxbjo on 2020/10/05 14:18
The app itself is great, and it helps a lot with travel through transit, but there are a few things that bother me. Sometimes times aren’t accurate, or while waiting for the selected bus over the course of a half hour, the app will automatically switch me to a different bus that’s possibly coming sooner, and it’s given me a panic on more than one occasion. It’s great, but needs some fixing!
A Most Awesome App!
by Dru Nemeton on 2020/10/04 22:13
I’ve used this app for years. Tried others, none compete for simplicity and features and killer interface. I still can’t believe it’s free! (Hi Katie…)
by Trnyii on 2020/10/03 15:56
9/26/2020 Software updated yesterday and this developers app is still a 100%USELESS! I am NEVER TRYING AGAIN AND I AM DEFINITELY NOT RECOMMENDING THIS UNRELIABLE APP! 🤯4 strikes this developer app is OUT😤 🔊UNABLE TO LOAD📣 AFTER ALL THE SOFTWARE UPDATE the WIDGET NEVER WORKED😡😡😡😡😡😡😡😤😤😤😤 Developers stop communication I am going to BLOCK email address. 10/3/2020 I did the uninstall and reinstalled 20 times since I got this iPhone SE 2020! I am not going to damage my device due to FAILURES TO FIX WIDGET! 🗣13 to 14.1 iOS WIDGET NEVER LOADED! Still States UNABLE TO LOAD😤😤😤😤😤😡😡😡😡😡😡😡😡😡😡😡😡😡
by khizart on 2020/10/02 15:15
The homeless have the trains stinking get them help
Metro north railroad
by Philadelphia$3 on 2020/10/02 02:54
Great service!! Need to increase speed on the trains & buses. Enjoy using this app, on to day to day basis.
Not all that!
by Tobinsam on 2020/09/30 22:49
Doesn’t give alternate routes that’ll get you there faster! Also kinda confusing!
by I hate sucky games on 2020/09/29 10:33
This app is pure garbage. Gives late times and has made me late on too many occasions to name.
Nice App
by JesseSlatton on 2020/09/29 01:27
Hey developers, this is a really good app. The reason for only 4 stars. 1) I’m in N Las Vegas and it doesn’t show any bus stops to tap on to see the departure times. 2) A lot of times when I put the target on a corner to see when the departure time is, on east/west streets, no matter what side of the street I put the target on, it’s constantly giving me Eastbound departures only. Fix this and it will definitely be a 5 star app!
It crashes all the time
by TabaElvis on 2020/09/27 15:55
I liked the app. I used it in Montreal but now it crash s all the time. I cannot use it. I hace reinstall it a couple if times and reached out to customer service by mail. I got an answer saying that they don’t respond individually, so maybe someone else can help?
Bugs with tracking buses routes
by Ale1098 on 2020/09/27 00:10
The actual version doesn’t provide a great GPS signal to track the buses. It switch multiple times and it gets confused between two routes are coming. Never fail like that but please check out!
Watch version
by Kimbo226 on 2020/09/26 03:24
I bought the Apple Watch for this app believe it or not because I don’t want to pull out my phone and wanted it on my wrist. When I scroll with the crown it turns black please fix it transit I love this app
by pianotar on 2020/09/26 03:19
Why in the heck isn’t there a Los Angeles based bus app? Why are they in another country? With all the people there are here in Los Angeles isn’t there an app nerd RIGHT HERE in Los Angeles who can ACCURATELY show REAL TIME where the buses are? Example: we’re out here facing the elements HOT SUN, or RAIN, or COLD, and then - app is inaccurate. Many examples but 4-now only this: It shows a bus arriving “in 15 minutes “ what goes by in 15 minutes is a bus going in THE OPPOSITE DIRECTION! Then the bus says next bus in 45 minutes! It’s LUDICROUS. What do I have to do? Write to the Transit executives? I did! Nobody answered and nobody cares. One person said, “We don’t ride the bus so we don’t know!”
by elbulzul on 2020/09/25 11:37
Ok😎 Zzzzzzzzz
Comment about my ride
by I'v got the skills on 2020/09/24 15:32
Pleasant on time ride
It can be sour then sweet
by Maypel on 2020/09/24 05:36
Ive use this app for the pass 4yrs I believe and honestly I’ve had a few issues where busses ETA is 1 or 2 min behind Or sometimes it says no bus available, I’m use to waking up early in the morning checking the app for busses and I hate to see there’s no bus available when there is busses available. had me miss a bus on the way to work for incorrect ETA. but I do love the app sometimes we have our ups and downs but mostly ups %85 of the time, just wish it was %100. I’m always checking on my service or wifi to get the right updates, but once in a while I might end up calling lyft or Uber 😔 I still like the app! I know it’s not there fault for service issues most information is coming from the metro service.
by Super Pootie on 2020/09/22 13:39
This app is so much help. I was able to get a precise measurement of time to and from several appointments. thank you 😊
Amazing 5-star
by Android Platform on 2020/09/21 21:33
This app is amazing and I highly recommend it for everyone. I’ve used it to keep myself in track with my busy schedule and I find it to be more accurate the the MTA App in NYC. I only wished it was available for non-Apple products so my wife could access it as well. 👍🏾👌🏾🤳🏾📲🚎🚝🚠 - Top 5 best apps list
Do not rely on it 100% or you'll be disappointed
by TomekNYC on 2020/09/21 19:44
This app is good but not reliable. It often shows inaccurate bus times. When you think the bus is coming, often times the clock resets and then you wait until the bus really arrives. It is not showing the accurate info for limited buses on Q58 line. Also, many times the map doesn’t shop any buses on active lines. Fix it or I’m gonna say adios to this unreliable app.
Inaccurate bus times
by ughhhhhhhhjhhhjjjhjhhhj on 2020/09/21 14:53
I went to the bus stop only to find out on another app that the time was later. On multiple occasions. Apple Maps is more accurate.
by Iss15-12 on 2020/09/21 00:30
Best app.
Would rate 5 stars but ...
by Quan🤘🏽🔥 on 2020/09/19 18:00
Ever since i updated to iOS 14 on my iPhone 8 plus it just crashes please fix thank you.
Always a pleasure and great on time considering the of street repairs with our local
by PlsApple on 2020/09/19 01:38
Always Always
Used to be my favorite but now it’s worse
by 8bit_ghost on 2020/09/18 15:30
I loved this app for a very long time and it’s guaranteed I get around the city of Chicago on time easily for years now. Lately however the app performance has been lacking, lagging, and it’s languishing in glitches and errors. Error 1, the most common one: I try to set up a bookmark for my work location, but every time I tap that bookmark to guide me to work, I end up in loading wheel limbo and I have to force quit my app. Then, my bookmark is inexplicably deleted and I have to remake it, and the app works as intended for a little bit. I’ll open the app again later and it’ll perform the same glitch again. It’s rather frustrating. Error 2: I’m not really sure what causes this but sometimes the app just gets stuck in a loading wheel and crashes no matter where I’m trying to go. I would like to get my transit times efficiently without my app crashing over and over. Error 3: less of an error and more just general complaints but the app’s performance is just molasses slow nowadays. I remember this app being lightning fast and managing a lot of data at once. Now it feels like everything takes forever to load and oddly I get worse results when I’m connected to wifi (any wifi, be it 2.5g speed or 5g speed). I’m not sure if iOS 14 caused any of these issues because I started noticing problems when I joined the iOS 14 beta, but, the update is now with the general iPhone consumer and the app problems are still occurring, so I can’t chalk it up to problems with my operating system anymore. I hoped with the recent iOS 14 update to Transit that some of these problems would go away but it appears not. Is the app currently not suited for iPhone 7, and the dev team focused fully on making it compatible with iPhone 8 and later? This is the only transit app that I like and I want to continue using it, but I may not be able to continue using it if it continues to consistently refuse usage of it. I know developing apps is like weeding a yard; think you got one bug but the roots are still buried. However I’ve seen this app shine in the past and it made me choose it over Citymapper and Chicago’s own transit tracking app. I’d hate to look for a replacement...but I’ll just have to see what this app’s temperament is from here.
The app will not let me pick times
by Csr fan 1 on 2020/09/17 14:04
It is greed out can. Not pick times
by Triskaideofobia1 on 2020/09/17 09:21
Muy practica app , comencé a usarla y es muy excelente en tiempo real.
IOS14 Suport/Watch os7
by 3GS 2010 on 2020/09/17 00:25
I love this app! I have relied on it for the last few year as my daily go-to. I just installed iOS14 and noticed the Apple Watch transit app does not work on watch os7. Hopefully the developers will fix the hiccups. Otherwise great reliable app!
Notify us when the bus route is closed
by ghhhhddr on 2020/09/16 23:17
This morning when I went to the bus stop and half the road was closed the number 8 was on detour now I’m grounded so can you put out a notification or something on the app when a bus is on detour or not going to the stop
by GrandMasterTaco on 2020/09/16 20:34
App is terrible always changing times and very misleading ........ stated Lutherville bus was comin in 5 minutes but the towson bus came by 3 times then the time changed to 45 minutes
Has become so much laggier and slower than Google Maps
by yanping soong on 2020/09/16 15:35
This used to be a great app, but it loads so slowly especially in NYC and you have to wait for it to load a bunch of useless lines in your former location (takes 1-2 minutes) before you can actually pull routes for your location, which then takes 1-2 minutes. Google Maps takes 15-30 seconds max, and time is precious when you have to make quick decisions especially when you're in a hurry. Nowadays the Transit staff are "too good" to bother responding to user concerns and have stopped listening to feedback entirely. Guess who listens and cares about user feedback? Google. Not Transit
by INFANTEBLINDADO on 2020/09/15 22:14
Nice app
by HolliHBaby on 2020/09/14 22:15
Very easy to use and your Dart drivers are very professional!
by lestatdark on 2020/09/13 21:21
Good services
Very Good - Want 1 or 2 more Features
by xplosneer on 2020/09/13 17:06
Transit is a great app. Lots of ambition and good features with a great design, and committed to helping agencies improve themselves as well. I really want to see 1) Bike distance settings (it tends to use very long bike rides to avoid a bus trip) 2) Bike Turn by Turn directions There have been a few transfer bugs on BART recently but they've been fixed now.
by dmarylandv97 on 2020/09/13 16:52
I would put 0 stars if I could. Don’t tell people a bus will be at this location at this time when it’s really not. People plan their days according to the “real time” schedules you give them. No information is better than false information !
Drains data
by kalilee23 on 2020/09/13 16:26
I love using this app to get around my city - I’m a college student in a new place and just getting used to having public transportation. It’s super useful, which I LOVE - my friends call me the Transportation Goddess bc I’m the only one who can navigate the busses. The only problem I have is that it DRAINS my data. In two weeks, it sucked multiple gigabytes and is costing me a lot for overages on my phone plan. I’d rate it 5 stars but I cannot get over that using it for 15-20 min at a time, not even every day of the week, can drain that much data.
Satisfies my needs
by M2Vegas on 2020/09/13 07:10
Only use the app for my daily commute to and from work and it does the job. Thankfully, other riders in my city are using it too which makes arrival and departure times very reliable.
Keep saying add funds
by ZeroPhatom on 2020/09/13 01:24
I have $20 synced and it’s still saying add more
Horrendous interface
by Tmbos on 2020/09/11 13:41
Utterly non-intuitive interface, borderline useless.
Very good.
by thecooke on 2020/09/10 17:50
Links to the iPhones travel interface seemlessly. Omg nice job apple.
Trash app
by hdolanabh on 2020/09/10 16:35
Trash app buses are never on time
Not accurate
by Kween Me007 on 2020/09/10 12:41
Only to be used to see what MTA service is in the area...DO NOT depend on timing!!
Full featured and seamless
by Coby Sontag on 2020/09/09 19:25
Switched over when I moved to Ithaca. So much more fully featured and easy to use than any other transit app - real-time busses displayed on the map, showing travel times / methods as overlaid progress bars. Super helpful, super intuitive
Major Bugs
by Clutch App on 2020/09/08 02:53
This App Is Sometimes Convenient . Other times tell you there is a bus due when a bus is not really do. It’ll say bus due in 10 min & that bus will never show then shortly after the app updates and says there was never a bus due in 10 min lol Terrible. Also the app doesn’t adjust to holiday schedule apparently. If the holiday is on a week day it’ll still show you the weekday schedule instead of holiday
by LMLee49 on 2020/09/07 02:40
But not fine to stand on the street corner figuring out the app. Not fine if I know the bus line I need, but can’t get the approximate arrival time when I’m standing at the bus stop and it tells me to leave now, or shows the bus already left. Why would I want to know that I missed it? Not good if one knows the city, probably fine if you don’t. Getting too complex and time consuming. Use to love Transit.
Not working
by rickybobby619 on 2020/09/06 13:41
Is there something going on with the app it was working yesterday morning and it hasn’t worked since I got off work and it’s not working today
The Absolute Best Travel/Transit-Related App There Is
by Joseph Schocker on 2020/09/04 21:43
This is by far the best app I have ever used for traveling and not only giving me the times for basically all forms of public transportation, but also suggesting the best routes and ones to take. It will give you travel times, the best route to take, and the best form of transportation to ride(train, bus, etc). I highly recommend this for if you use public transportation and/or live in a busy urban/downtown area.
Bus Schedules
by ArkAngel2020 on 2020/09/04 19:21
Phone lags on incoming buses usually they come to early no more than 10 minutes the same vice versa.
App accuracy
by Wishful_2893 on 2020/09/04 01:17
Sent from my iPad Hi, just wanted to let you know that I live in the city of Baltimore, I’ve been using your app for a couple of years now and I’ve found it extremely helpful . At least I used to. For the past several weeks I’ve been getting a lot of bad info about bus location from it. I looked at the app reviews and saw that someone else had the same problem a year ago. In your response you blamed the third party app and the bus system. I was wondering if when you receive reports of constant, consistent inaccuracies, you could post a warning to the app user that you gotten reports of problems and that they shouldn’t rely on the the info presented.
Transit used to work better for me
by F. Jasmine on 2020/09/03 18:56
I haven’t been using the Transit app as much since the pandemic started in the U.S., but I know that it doesn’t work as well as it used to. Even last year (2019), I found that bus predictions were not as accurate as they used to be. The WMATA buses in DC were appearing correctly, but the ART buses in Arlington stopped being visible on the map. The predicted times would often be off-base. Also, I find it annoying that there is a lag of several seconds when I press on a DC MetroRail forecast. I don’t think there was a lag that long when I used this app more regularly pre-COVID. Sometimes I want to know what the next couple of trains will be on a couple of different lines coming through the same station, but I can’t see them quickly. I wish I could have the same performance as this app gave back in 2018. Then again, it doesn’t really matter because I work from home and don’t take public transit as much as I used to do.
Always crashes!
by Shadowfox1 on 2020/09/02 17:19
Every time I choose which route I want after searching for a location, it crashes. Great app otherwise and used to use it all the time.
Used to be better
by SakaJapaCali on 2020/09/02 12:17
The information on Go is more challenging to comprehend that before. The updates have made the UI quite challenging to use. Following a route while go is active is difficult. Using Go when transit is late is also difficult now. Instead of being able to select a departure that was late, you have to wait till the arrival or the next step of you already on the bus/train/subway to activate go. In other words, this app is a few frustrations from being deleted. This app used to be incredible.
Transit App
by JCofVABeach on 2020/09/01 21:33
Great app very helpful. Better then most!
Half the buses don’t show up
by TripleA.21 on 2020/09/01 05:23
Buses don’t show up half the time, I have been left waiting at night for long periods of time because of the unreliability of this app.
The best
by serge kpg on 2020/08/31 17:36
Most accurate lines informations Fast backup on my iPhone 11
Keeps Crashing— what happened???
by andymae1 on 2020/08/31 02:39
I’ve used and loved this app for years and have recommended it to friends. Recently, though, it started crashing. I even deleted it and downloaded it again but the same thing happened. So disappointed!
by Dknzno on 2020/08/30 22:41
Muy buena aplicación con esa voy a donde sea muchas gracias
Bus driver is not paying attention
by Brook 6 on 2020/08/30 01:00
Bus # 1 did not stop at a designated bus stop this has happened more than once . The stop is at dyer and ship st. At 8:40 pm disappointed
Good App
by C-Syck on 2020/08/30 00:16
Like the app for the most part. Needs whole system map though. Other apps have a duplicate rendering of Metro’s actual train system map.
Non existing busses late busses. Liar app
by rockybalnoahh on 2020/08/29 19:46
Horrible. The VERY ONLY REASON I use this app is because it’s the most seemless one. I’ve received marks at my job for being late and trusting this app have missed other rides because of this app. If you want to get anything done this app works MAYBE 30% of the day the rest of the day it will literally say bus arriving. Then just skip the bus and go to the next bus which is 30 minutes away. It’s so bad it’s almost a scam. It’s almost as if this app wants you to have a messed up day. Came to write a bad review but see I already have one in the previous paragraph(good job past me) this app still remains trash. Gps is an outdated tech that any basic company should have figured out. Literally sitting down for a bus that goes from 23 minutes all the way to zero. Watch it traveling on the map. Then when it gets to zero minutes remaining the bus disappears, like magic. Luckily today I’m doing nothing important. Had I been on my way to work I’d have been late. If you use this app leave for work an hour ahead of what it says. Because this app is straight up lying to you half the time . I’ve used this app for years and never has the experience gotten better
Great app for public trans
by Ruijie Ray Xu on 2020/08/28 02:07
It is very good for riding public transportation! Shows lines around your spot and better tracking and time information than most map apps.
Very helpful
by zeusgodflow on 2020/08/27 16:05
Best app ever
It is just a suggestion to add the Metro service suspension notice.
by on 2020/08/27 02:54
On Aug 26, 2020, the metro service was suspended because of natural calamities. The Transit app was still showing the scheduled bus. This is kind of misguiding.
by shrmine davis on 2020/08/26 23:48
A life saver
by jewellza on 2020/08/26 18:37
This is my first time having to use public transportation and I would be lost without this help!!!
App crushing
by Kudzai K on 2020/08/26 16:17
This used to be my favorite transit app but these days it crushes so many times before you confirm directions. I hope the developers manage to fix it on the iPhone.
by Smoochme_av on 2020/08/26 04:06
Idk Whats going on but this app is very inaccurate. It falsify’s the time of the public transportation. The app says 10 minutes and when I arrive, it’s an even longer time than what the app says. My timing is always accurate, but not the app.
Great App!!
by Starbucks Lover1321 on 2020/08/25 19:59
I was able to manage and schedule my ride with the exact arrival time. It was easy step by step guiding you every step of the way. I think it’s helpful for people that don’t really rely on public transportation. It's awesome!!!
Great copy!
by TravelersCheck on 2020/08/25 19:04
Love the release notes!
Update needed!
by Mikeym014 on 2020/08/24 13:36
Love the app but it probably needs a new update. Normally it will show you the location of the bus, but now it doesn’t show up.
What did you guys take before writing the latest description?
by AppleUpdatesCompatibilySucks on 2020/08/22 13:22
I know you were trying to be funny and I dont care about meters vs yards use or using the imperial system (I think it is outdated and also does not deserve its grand name) BUT i honestly was not even sure if I am updating the right up b/c it seemed like someone ate some shrooms before writing that stuff - I was just updating the app but you may definitely confuse the new users with that fairyland description :) it may be a bit funny but especially for non native English speakers, it sounds a bit coo-coo.. :)
by RONNIE😛 on 2020/08/22 01:20
I can’t figure any of this out. I just want to know when my bus will arrive.
Updating my old review
by MorgantownCatwalk on 2020/08/21 20:34
This app is usually great, but since the latest update it crashes every time I try to plan a trip involving the NYC J/Z train lines. Terrible. Please fix
Widget still broken
by RobNYC on 2020/08/21 00:31
Half the time it won't load nearby trains. I've deleted and reinstalled, restarted my phone. Nothing works. It still won't show nearby lines.
What Happened to Live Tracking for SEPTA?
by Anjie2020 on 2020/08/20 14:09
About a week ago, the live transit updates for SEPTA just randomly stopped. This has caused serious issues with my commutes as the default schedules are not accurate. I relied on this app for years as it was pretty great with the live updates. Now, with that feature not working, the app is essentially useless to me.
Good when working
by dfiguer on 2020/08/20 12:50
Less and less the app functions as advertised. Real time data has been missing for two weeks now
Crashes every time
by teevee01 on 2020/08/20 11:20
Since the new update it crashes every times I try to use it
Late or non existent buses
by Myiah C on 2019/07/04 06:16
I love this app. I use it every time I take public transport. However, I would only give it 4.75 stars if I could. The only issue I have is when I open the app and, for example, it says my bus is about 8 minutes away from my location and then suddenly it’s 30 minutes away without explanation. Is the bus late? I’m not sure. I always assume the time more as an estimate, but that’s quite a large jump. Once, I made it to the stop with the app telling me that it was 3 minutes away but changed to 15, then 30, then 10. It kind of just stayed at 10 for over a hour an a half and no bus ever showed up. Not even the driver who finally arrived knew why there were four absent routes prior to theirs, perhaps no drivers, but it would be cool if there was some kind of way to know if a bus is late. HOWEVER, I still love this app and it’s the only app I use for public transport. My favorite thing, besides how simple it is to navigate, is that I was able to use it while visiting my brother in Hawaii (I live in Washington) and it had all the routes and maps available so I could make my own way around Oahu. I always recommend this app to people who are standing looking at the time sheets at the bus stops.
Apathy by 1000 cuts
by baaboop! on 2019/10/04 03:19
I used to like this app better, and still want to like it, but it’s slowly wearing me out. I know that it is a 3rd party app and is only reliant on the information it obtains from local transportation agencies, yet if that information isn’t reliable, then this app isn’t reliable. I’ve read some of their responses to other reviews and I think it’s a cop-out for them to just say “sorry, we’re a third party app.” I’m sure its frustrating to rely on unreliable information from agencies like the notoriously inept mta (which will say on the marquee that a train is coming in three minutes for over five minutes or longer), and I hope their sources of information get better. In the meantime, be aware that this app isn’t that reliable, especially with bus schedules. The times listed are frequently wrong, it will say buses are coming that never show up, and the most annoying to me is that they will show a bus icon “in real time” on the map, on its way to your stop, then suddenly, it will disappear. What happens to these phantom buses? I still leave super early to give myself time for bus and train delays because I know I can’t rely on any posted info. The dream, though, is still that, one day, one of these apps will be good enough that I can save myself some time while still making it to school and work on time. Unfortunately, they’re still not there and whether or not it’s the apps fault or the mta’s fault, whats the difference?
Houston area
by Abso12345! on 2019/02/01 18:59
I mainly take the metro to get to and from the University of Houston. Downloaded this app around a year ago or two, its pretty great at showing me the nearest line to where I’m trying to leave from. It’s also pretty great letting you know if you’ll have to take a second bus and showing the walking distance to actually get to your destination. It even shows you the estimated time it would take if you took an Uber or Lyft. As a student I wanna make sure to arrive to my classes on time, so it’s great being able to see my options. Honestly much better than just looking at google maps imo. I’m not giving it a full 5 starts just because sometimes the bus will arrive either earlier or later then the time it gives you but that’s understandable it’s not always going to be 100% accurate. I get that same issue even when I use the cities official metro text service, where it sends the time schedule for the bus, like I said not going to ever be 100% because there’s a lot of other factors one needs to take into account like traffic etc. overall I would recommend this app to anyone not familiar with their local metro service like if your knew to the city or just taking the metro for the first time, it comes in handy if you want to make sure you’re getting on the right bus.
Pay Close Attention
by amazingbosscoffee on 2018/10/02 12:35
This app is essential for my travel to and from college. I've noticed however that the time it tells you to leave is way too late every time, and I end up missing the bus by a minute or two. Even leaving earlier than the recommended departure, I will miss the bus. Not only that, but it has no way of alerting you when you've taken the wrong bus. It says "Unplanned Detour" which is really inconvenient for someone new to public transport who doesn't know the stops for other buses. You'll believe you're on the right bus and there IS a detour, maybe because the stops are correct up until a certain point when really the app just can't track you because you're obviously not on the route of the bus you were supposed to take. Please find a way to fix this. I don't know if you could make some sort of route recognition that would know if you've taken an actual detour or if you're simply on the wrong bus. On top of that, it gave me an estimated arrival at my destination, changed to a half hour later. All when the bus was the WRONG bus. Why on earth would there be an estimated arrival for that, if the bus is never getting there in the first place?
Great App
by RequiredNickname888 on 2019/06/26 15:13
This app has helped me so much this summer to navigate the city. I think it’s clever that it uses other riders to help locate the buses in real time. The issues I have riding the buses are mainly with the Nashville bus system than with this app. One thing I wish were better is if the app gave extra warning or let you know the bus stop is on the opposite side of the road. I’ve found myself with not enough time to cross the street, watching the bus I wanted zoom by. I also have issues planning a route on occasion. I have to refresh multiple times to see all possible routes because the app only shows 3 at a time. It’s also not always possible to see when the next buses are coming once you’re at the navigation page, in case I like the route, but want to take the next pass. It is also not possible to edit a route once you start, which would be great if I wanted to get off at a different stop. Lastly, it takes way too long for the app to figure out the bus I’m waiting for is never going to show up. It just keeps updating the arrival time for the bus, making me believe the bus will be there, while I should be looking for a different way home. Other than that, it’s a great app, works better than google maps, and has saved me multiple times!
Love it when riding the busses
by PoofyKitty on 2020/02/14 21:38
This app is great! Not only does it help me get a better ETA when I’m going somewhere but it makes sure I get there at the time I want to be there. Personally enjoy seeing the map show where my bus currently is and the notifications to remind you when to get off is very helpful. Prefer to give 4.5 stars because I do have some feedback for improvements if the team sees my review. I just recently bought a Apple Watch and I know it has compatibility with the app but I was somewhat disappointed. I was expecting a smaller menu on the app so you may pick from a list of favorites and have the app give you the ASAP option for when you go. So when I’m on the bus or waiting instead of looking at my phone to see when my bus is arriving by the minutes or when to get off I could look at the watch and see oh it’s going to be here in 4min I should look out for it. And I should be off in 2 stops... I think just a minimalist menu be nice not just nearby line options. If it had this I would give 20stars!
Used to be more accurate
by Robiedo on 2018/05/05 16:46
5/5/18 update: First, thanks to the developer for responding to my original review. I’m not sure what good screen shots would do, but here’s a specific example from last week Monday, morning: I got to the bus stop and checked your app for the arrival of the next bus. It said 19 minutes and that the last bus had gone through four minutes earlier. Instead if waiting such a long time, I opted to jump in a shared bike that happened to be parked nearby. No sooner than I’d pedaled all of a mile (about five minutes later) and, whoosh, the bus goes flying by. All of relevant buses appearing in the schedule were displaying with the GPS tracking indicator, but none of the times was accurate. Maybe you could query Valley Transit about their useless signalling. ______________ I have relied upon this app in the Phoenix metro area for going on two years and consider it an essential part of my commute and even incidental use of public transit. However, it seems that recently it’s less accurate, even for buses that are supposedly being tracked with GPS. I’ll keep using it, because I really like its user interface and features, but I’m hoping, a lot, that the accuracy of arrival times improves—soon.
Too much junk. Too slow to load
by WhiskeyTang on 2019/01/30 05:05
There is way too much going on in this app. I was using an app called Swiftly to get San Francisco BART times for my commute and the Transit app company must have bought them out because Swiftly no longer works and gives a link to this app. Okay, so I gave it a shot. Firstly, the app opens onto a map view with a bunch of bus/train and other transit stops dotted all over it and there’s no way to navigate to a particular station until the data loads. This is really frustrating for me because sometimes I like to check the train times when I’m already at the station in case the first train that comes is crowded, I can decide if it’s worth waiting for the next train or squeeze in with the crowd. The station I use is underground with poor reception and no GPS so I can’t actually use the app to quickly check train times because the map data has to load to be able to navigate in the app! I used Swiftly because I need an app to quickly look at train times for a particular station. This Transit app is bloated and slow and it was too difficult to set it up in a way that quickly gave me the information I wanted. I’m very sad that they bought out and took away a competing app that was better. I use EasyBART now and I pray these guys don’t buy them out next
Was a 10 star before update.
by ashley3793 on 2018/09/05 11:38
For the past two year I have thoroughly enjoyed your app. Unfortunately that ends today. I understand that you are trying to keep up to date with the advancement in technology but does that need to sacrifice the quality of the app? The app is done beautifully. The colors are vibrant and the advancements are enjoyable; but it’s not reliable anymore. I use to be able to pin point the exact time I would make it to my destination. Literally. I was able to press on a stop on the line and see what other train or buses run in that area. I was also able to then see their arrive time and predict which route would be faster to me. A for some reason that all has vanished over night. The app was so amazing that I made sure that everyone I’ve ever come in contact with downloaded the app; as well as many tourists. I live in New York city so the train are extremely important to us as well as the ability to predict our arrive time. In a city that is heavy controlled by delays of “train traffic ahead” or “sick passengers” we rely on apps like yours to help us get through the subway storms and to our destination quickly and safely. You can change the formula but please don’t sacrifice the quality.
definitely a one stop shop
by eelaynem on 2018/09/06 12:46
I’m from the DC metro area but I go to college in NYC and I use the same app in both places, it works accurately in either city. If you’re serious about shaving minutes off your commute then I don’t really know what your needs are, but as someone who just wants a 2-5 minute buffer when I’m checking when my bus comes, this app is incredibly accurate and fits my needs perfectly. Currently using it in DC and the app even shows me real-time where I am on my own bus, including upcoming stops. I was wary about this feature because I use a line that has a lot of minor stops that are really closely spaced, so I thought that by the time the stop showed up on the Transit screen my bus would have already missed it, but it was accurate down to me seeing us pass the stop as the app said we were going by it. I love this app and unless some update makes it ridiculously hard to plan travel on it or something, I plan on using it for a very long time!
Normally it’s a decent app to use but it’s been very buggy lately
by kaliya689 on 2019/05/29 09:45
I use this app everyday to get to work, I tend to get on the first buses in the morning on a bus line that has terrible service in my area. So I consistently have the app on so I can make sure I’m not late and make the time to get to my bus stop on time or try to pull out my emergency Uber ride money if there’s a major delay. But lately the times has not been accurate usually the app has been two or three minutes off in the morning or more if I’m downtown because of all the drivers. I never have too much of a problem. But this week? I’ve basically been having to basically run like hell to make sure I’ve made it to my bus on time. Only to be there waiting out of breath and my bad ankle aching for a bus that’s not coming for another 10-20 minutes. It keeps occurring and it’s not my bus that’s the issue because I know many people at my job have been dealing with similar issues this past week. Also usually if the time seems mistaken you can pull up the map to see where the bus is only problem is that it hasn’t been showing me that for the week either. So it’s like I’m consistently doing the most just not to risk being late, only to sit there looking stupid and losing more of what sleep I can get.
Non existing busses late busses. Liar app
by rockybalnoahh on 2020/08/29 19:46
Horrible. The VERY ONLY REASON I use this app is because it’s the most seemless one. I’ve received marks at my job for being late and trusting this app have missed other rides because of this app. If you want to get anything done this app works MAYBE 30% of the day the rest of the day it will literally say bus arriving. Then just skip the bus and go to the next bus which is 30 minutes away. It’s so bad it’s almost a scam. It’s almost as if this app wants you to have a messed up day. Came to write a bad review but see I already have one in the previous paragraph(good job past me) this app still remains trash. Gps is an outdated tech that any basic company should have figured out. Literally sitting down for a bus that goes from 23 minutes all the way to zero. Watch it traveling on the map. Then when it gets to zero minutes remaining the bus disappears, like magic. Luckily today I’m doing nothing important. Had I been on my way to work I’d have been late. If you use this app leave for work an hour ahead of what it says. Because this app is straight up lying to you half the time . I’ve used this app for years and never has the experience gotten better
Since I can’t find your email...
by lisfolks on 2018/11/30 04:30
This is my go-to Transit app. However, in a recent update, the app started automatically changing to the next route time if it appears that I’m going to miss a bus - and it doesn’t allow me to return to the prior route schedule. One of the stops I use most often has the wrong lat/lon values. As a result, the app thinks I should be a block away from where the stop actually is. At the time the bus is supposed to be there, the app switches to the next route time, thinking I’m going to miss the bus. Then, I can’t see my transfer point any longer, till the app figures out that I’m on the right bus after all. This is very frustrating!!! The app should ASK me if I want to switch to the next route time or stay on the current route time!!! (Since this app is supposedly crowd-sourced, optimally it should notice that I’m catching the bus a block away, or let me note the correct location - but, no, it doesn’t offer that option!) So PLEASE put back the ability to KEEP the original route result even if it appears I’ve missed the bus!!!
Update ruined a beautiful thing
by Reustin on 2018/09/17 23:26
For years I’ve depended on Transit app and promoted it widely. But the last “update” was absolutely terrible. Previously, you could tap one option in the list and see a few more arrival times for that option while still seeing other nearby transit options in the list. That was what made the app awesome, then you got rid of it. You guys are fixated on with forcing people to use GO (to the point that you’re covering up my map with it). But many of your users don’t want or need GO, as they are very familiar with local transit lines and simply need to see the arrival times in one place. Please put it back the way it was! I know the info is still there but it takes way more tapping around to to see it, and when you’re trying to quickly decide whether to make a certain connection, those extra few moments are critical. And please, at least let users disable GO in settings instead of shoving it down their throats. (Or make it a separate product perhaps?) When a company loses touch with what made people love their product it’s very discouraging indeed. I’m noticing that many users have written similar reviews.
Truly one of the BEST apps out there
by marcopolo581 on 2018/04/20 20:36
Now as a tech savvy enthusiast, I always aim to test out dozens of apps just to know what works and what just simply doesn’t work. For a while, transit slowly but surely growing and over the past 4-5 years, as a New Yorker, I can confidently and how heartedly say that this app is truly one of the best apps out there! -Subway countdown clocks? Pffft, who needs them? TRANSIT has been RIGHT for the arrival of trains for the past 2-3 years now (mark my words, and I’m very avid on time frames). -When there’s incidents affecting your line, guarantee you won’t hear it on the news, but you’ll definitely get an alert with Transit, whether you’re in the app or not. -If you’re not sure how to find a certain subway stop, TRANSIT slays at showing you markers where you are exactly located and when to leave in order to catch that train you just aren’t quite sure is still running or not (even if it’s every 20 min on the weekends late at night) 2 things: I would LOVE to see an integration for Juno, VIA, and ARRO/ CURB apps as well, it would truly make this app even more unique and stellar. Also, there’s an amazing app called iTransNYC and I would LOVE if Transit integrated their app and notification styles with them. Before Transit, iTransNYC was my go to app. Would be really great if a great app got picked up by an even greater app. Transit is already slaying other NYC subway applications. Why look any further? :-)
Takes the anxiety away fro my morning commute!
by ZichaelMulch on 2019/10/11 10:19
My commute relies on a under-serviced route and if I miss my bus, I will have to wait an hour for the next one. Needless to say that puts a a lot of pressure on me to make sure I’m on time. Having this app is so helpful because it reassures me that I have not missed the bus if it is not running on time! I would love to give it a fifth star but sometimes I find that it can give me lofty directions when I try to go somewhere I have not been before. What I mean by that is I always double check google when planning my trip and sometimes the transit app misses some well times trips google finds. Also, I live in Boston and we have this subway line that branches out into four different outbound locations; instead of separating the stops of these routes out from one another they’re combined into one list where the terminating stop on one branch is succeeded by the beginning stop of another branch. It’s just ultimately confusing especially if you’re new to the city.
This app does not work
by Ronnie Frey on 2018/11/06 17:06
This used to be my favorite app and I would tell everyone about it. There was nothing wrong with it it worked just fine. Then you guys updated it and the update is completely horrible it doesn’t work most of the time. Today I received a notification of a delay that affected my route to work. When I clicked on the notification it took me to the app and did not take me directly to the notification. I wanted to read the full notification but was not able to. When I went to the actual notifications portion of the app this particular notification wasn’t even there! On top of that all the notifications that were there were three days old! I have the app set to notify me at all times as well as I use this train the most. What did you do to make this app not work like it used to? Who’s in charge of testing this to make sure everything functions properly? Once again I’m giving you one star and if I could rate you zero stars I would. This app disappoints me daily now. It’s a shame. It was a BRILLIANT app before and worked almost perfectly and there was NOTHING that needed updating and you’ve succeeded at completely ruining it.
Don’t Rely on This in Chicago
by LanTok on 2019/11/15 18:40
As a 50-year Chicago resident, I rarely need a trip planner. When I do, both Google Maps and the CTA website are better. What I do want is an easy to decipher, accurate indication of when the buses and elevated trains are due. This app does not deliver. “Els” are not included. Once I figured out that I need to turn off Go, I was able to find buses. But if you cut your arrival at the bus stop too close — say, two minutes — you WILL miss your bus. Or you will wait 20 minutes for a bus that’s due in ten. This app is supposed to be linked to the CTA’s GPS system; it’s obviously not. Update: This problem is NOT fixed. I have several apps that give me excellent directions, including directions for public transit (e.g., GoogleMaps). I need an app that gives accurate information about what time the bus is coming!!! I saw the developer’s explanation that the information is coming from the transit agencies. That doesn’t account for the information I received for the bus I’m riding at the moment: Half a block from the bus stop - bus is due in 3 minutes. Across the street from the bus stop - bus is due in 0 minutes. At bus stop - bus is due in 10 minutes. One minute later - bus arrives.
The only transit app you need
by admato on 2018/09/07 20:04
This is, by far, the best transit app out there. The interface super is clean and easy to use, and the information is very reliable, often more accurate than the actual bus times. While many transit apps are limited to one state or transit system (I’m looking at you Citymapper), the Transit app connects a multitude of transit systems, and will connect busses/trains/trolleys to find the best route and is always expanding to include more more systems. With every update the devs add more features, functionality, and refinements to this app. All the while they maintain the simple interface without making it too cluttered. The developers truly understand how to make the commuting process as easy as possible, and base the app experience around this. There are alternatives to the Transit app, some of them pretty good, but none come close to this one in terms of simplicity, design, and functionality. Get this app.
Unintuitive Redesign
by MsQueenn on 2018/09/16 14:26
I like the crowd-sourcing feature and being able to watch the bus approaching in real time, but the redesign makes for a super frustrating app. It takes too many taps and swipes to navigate that aren’t all obvious. For instance, checking the complete schedule of a Line while currently in a GO session. It’s not very obvious that you have to swipe down the GO session to get to the schedule list of nearby lines. And I liked how previously, on the same line, you could see the ETA of the next bus as well as what time that would be. Now you HAVE TO look at the full schedule to then get only the bus arrival times and not ETA. It’s a broken experience and quite annoying at that. My other issue with the new full schedule list is that the earlier bus times were removed. I actually found it useful to see which arrivals have already passed. At least seeing one or two past arrivals would be helpful. Please incorporate these features back into the app so I could give the star rating this app really deserves. I use it every day and hate to have less than an awesome experience.
Not as good as it used to be
by Sean1ro on 2018/09/03 05:25
I used to really enjoy this app. Some things made it less usable in the latest iterations. First, based on the schedule, if a train has departed from a station, I can’t click on to check the schedule; I have no idea when my train will get to my destination, nor can I see if we are on time at the en-route destinations. Sometimes the train is two or three minutes late, and I want to see details, but can’t. Second, before, the entire schedule for the entire day could be displayed if need be. This functionality has been deleted; it only shows trains going forward, which, again, prevents me from checking the schedule of the train once I am on the train. Finally, since I’m a NYC area user, the train is often underground and this I have no signal. I am certain that the older versions uploaded more nearby train schedules, so deep underneath the East or the Hudson Rivers, my connecting schedule will be available. This is no longer the case. I have reverted to using multiple other apps that can accomplish the same thing, but it definitely is not as convenient.
The only transit app you need
by admato on 2018/09/07 20:04
This is, by far, the best transit app out there. The interface super is clean and easy to use, and the information is very reliable, often more accurate than the actual bus times. While many transit apps are limited to one state or transit system (I’m looking at you Citymapper), the Transit app connects a multitude of transit systems, and will connect busses/trains/trolleys to find the best route and is always expanding to include more more systems. With every update the devs add more features, functionality, and refinements to this app. All the while they maintain the simple interface without making it too cluttered. The developers truly understand how to make the commuting process as easy as possible, and base the app experience around this. There are alternatives to the Transit app, some of them pretty good, but none come close to this one in terms of simplicity, design, and functionality. Get this app.
What Happened?
by claraj0rdan on 2019/12/02 15:37
I switched from using my city’s public transportation app to Transit by recommendation of a bus driver. This app saved me so much waiting time, made me on time when I would have otherwise been late. As a person who depends entirely on public transportation, the app was a lifesaver!! The best thing about Transit was the ability to search for directions and see several options with live times of arrival and departure. This function of the app is all bus useless now! Arrival times are different from what’s input, directions for “leave now” are often way after the next bus actually arrives, and I no longer get several bus/train/walking options. Transit has actually made me late when I could have been on time because of these issues. The only reason I still use the app is for the live bus feed which is, for the most part, pretty accurate. Please, please, please fix these issues with the directions function. I miss not having to worry about missing transfers and being late to things. :(
Poor accuracy for MBTA busses and trains
by SugimotoKoitsu on 2019/08/04 15:02
I’m not sure whose fault this is, but Transit doesn’t give good predictions for Boston’s MBTA busses and trains, and seems to much less accurate for busses recently. Predicted busses rarely show up at the predicted time, and often not at all. Busses don’t show on the map of a route until they are very close to or well past the stop I’m waiting at. Perhaps it’s the MBTA’s fault for not providing frequent enough GPS data. Whatever the cause, it’s a serious problem, which makes it impossible for users of Transit to make a well informed decision on whether it’s faster to take a train or bus. For example today I waited ten minutes for a #1 bus to go from the South End in Boston to Harvard Square, but the bus never arrived, then the predicted arrival time reset from 0 to 10 minutes, so I decided to take the subway instead. Subway predictions in Transit seem to be more accurate. Is the inaccuracy of MBTA bus position and time an issue of garbage data in garbage analysis out? Possibly. Whatever the problem, this needs fixing.
Pros and Cons
by wifeofblood on 2019/05/16 14:06
I’ve been using this app for a little over a year now and am one of the top users for the Chicago Brown line. There are some great features of this app, but one glitch that puts a big dent in its usability for me. The thing I love the most is that you can set a route and the app will alert you when you are nearing your stop, how long you have to wait for your connection, or if you are going to miss your connection. Unfortunately, the app will often “forget” that you are on a route and completely reset. If you aren’t regularly checking, and relying on it to notify you when your stop is coming up, you could very easily miss your stop. Sometimes it works, sometimes it doesn’t. I’d say lately it resets itself about 3-4 times per my hour long commute. Also, when it does seem to remember my route, it keeps saying that certain stops are closer than they are. In general, it’s a good app to have, but you have to keep checking it to make sure it is still running the route you put in.
A little annoyed
by ifsogirl643 on 2018/09/11 11:56
I can only give a 3 star rating because I’m currently annoyed with the new layout on this app. I don’t need a sophisticated app to see where I’m going and how long it will take or I will need to wait. Before the new layout I could add a saved location where I normally pick up transit (I can still do that), but before I could click on that location and see ALL of the times the bus would come to that location. I would then time my trolley ride to coincide with the time I needed to be at that stop for the bus with minimal wait time. NOW with the new SOPHISTICATED app I CANNOT do this which leaves me with my current ANNOYANCE AND FRUSTRATION. I shouldn’t have to take so much time trying to figure this out when I’m already in a rush and now I have no idea when the will come at my saved location in 2 hours when I arrive there. Thanks a lot transit app! What’s the point of saving the location when I can only see the current time the bus will get there and not ALL of the future times?? Please fix this issue.
Timely, Accurate, and you gotta read the update notes
by RwPate on 2020/05/23 04:01
As a Chicago resident this app is used more than any of the others out there and is more accurate then the CTA apps published by the transit systems. I’ve found that it also works well when visiting other cities as well, so the apps ability to show a transit system is unrivaled. Their navigation is pretty user friendly and intuitive as well from the start, allowing you to favorite specific routes or lines & has an easy to access widget that can get you major route times without having to open the app (though it sometimes has difficulty registering smaller/less used routes). If you’re looking for a good transit scheduler, so long as these good folks have mapped out a system, this is a great choice to help plan your commute. Also, there’s some good fun in reading their update notes sometimes if you’re bored.
Was amazing, but “update” was terrible
by Reustin on 2018/09/10 14:04
I’ve been a long time fan and user and promoter of your app, depending on it for years for my commute and transit. But what you did last week is terrible. When I clicked on one transit option I could see more info about a particular option without leaving the main screen that shows all the transit options for my location. Now it pops up this stupid screen (that covers up information I need) trying to make me use GO. You guys are obsessed with forcing your customers to use your GO product and if you don’t back off, that will be your downfall. Many users understand the transit options in their city and how to make transfer connections quite well and don’t need or want GO. The the ability to see multiple arrivals for multiple options while still seeing the list was the magic sauce of Transit app. Very disappointed. Please put it back the way it was instead of trying to be Google maps. Google maps has that covered. 😠
Google and others will not show you around better
by Mgnugget on 2019/01/21 23:25
I downloaded this because I knew that there were multiple bus lines that could get me to my destination, yet google only provided one. This app is amazing. It’s a lot like how waze gives you real time alerts based on other users. The go feature will allow you to share your location so other users can see where their bus or train is in real time. That means you can get updates from people too. A couple of things on my wishlist though: the interface is confusing at first, and I have to believe there’s a simpler way to navigate (though I’m used to it now), also there isn’t an Apple Watch app and I think there needs to be. I’m the kind of person that wears one everyday and would like the see the current time, and the next bus for my favorite line in a complication on my main watch face.
Hard to navigate
by Emma Rae of Sunshine on 2019/10/19 00:06
This app is useful but is not designed in an efficient way. There is not a button to reset my location on the map, I have to close out of the app entirely. Sometimes the times are not correct. There have been a few times that the app displays a bus time about 5 minutes later than the actual bus goes by the stop. I know it’s supposed to use in real time based on others using the app but you really should display times with a couple of minutes to spare, or display times as reported by the bus system. Also, after reading other reviews it’s super annoying that the developer pawns off all responsibility on the transit companies. If you’re going to offer third party service you need to make sure you’re giving correct information. And please do not put off blame hen others take the time to give you feedback.
Great app!
by Xion98 on 2018/04/26 02:21
I never review because I never care enough. But, this app is so helpful in my daily commute. It’s very precise and accurate. Sometimes I see that I won’t be able to make it in time to catch my bus but it lets me see what other times I can catch it, giving me time to grab a coffee or a snack before heading over instead of waiting like an idiot wondering what time it will come. In winter, I just wait in a store and see when the app says my bus is coming in “two minutes” so I head over to the stop and didn’t have to freeze as I waited. I love this app. It doesn’t seem to consume that much battery life either. I had this open when my phone was on 5% and I waited fifteen minutes and my phone was still alive to show the driver my virtual ticket. Great developer(s), talented person or people, and truly amazing for letting this app be free. Best app ever!
Tried Calling Metro
by PiinkTomato on 2019/07/12 01:53
I did call metro and explain how upsetting it is that busses will not come up as “Out of Service” and will say in service most the time (except at night which I believe are mostly planned times). I get that life happens but they refused to forward information to you, the third party app creators apartently and that just bridges a huge communication gap. How will an app improve if there is a large communication barrier to services and needs are not being met? Maine is a hard working state, we all work very very hard to survive and those relying on busses especially are a huge part of the working class, our entire life is centralized by transportation in general. Our taxes pay for services and our hard works puts food on the table, as does yours. Please take into consideration that a better system for navigation NEEDS to be established, this is a great idea but needs to be constantly updated and held to high standards as our lives revolve around being places. Thank you.
Best App for Bay Area
by Brodiezilla on 2020/06/25 05:02
This app is the best transit app I’ve found. I would pay money for this app. I actually look forward to using it. While you are on a bus or train and leave it on in your pocket you can literally see everyone you are helping. Then when you get off it tells you the total amount of people you helped on your trip. The directions the British dude gives you are on point. One issue though is it doesn’t provide much on the finding the station. It lead me to the station and said I was there but it took me a while to realize in was under ground so I had to try and find the stairs. Would be awesome if users could take a picture of the stop and attach them to the stop in the app. Overall, use this for your SF trip or even just your day to day so you feel your starting your day by helping other commuters.
Love this App (Add Apple Watch Support please)
by Superxbomber on 2019/09/10 09:50
I love this App I use it everyday to get to and forth from school it been reliable for me 90% of the time except when the buses themselves are running late. Can’t control that now can we... but I would love this App even more if they designed a Apple Watch version of it. This App has a very simple layout that I can use that just it’s the same with other apps. But sometimes when you are on the run to catch your next bus it can be a bit inconvenient to try and pull out your phone to see the when the next bus is coming. I rely heavily on the GPS bus tracking. So I know when I need to pick up the pace or start running for the next bus and with my schedule I do that a lot... We have to bring the family together... let’s not leave out our little sister the Apple Watch please... ⌚️🥰📱
The most amazing app if you’re taking the bus every day
by ElChapoEscobar on 2019/03/29 20:03
I’ve been using this app for years. It has come so far since I first started using it back in 2015 and it was awesome back then. This app is very efficient and consistent with times and routes. It connects you with other passengers that may or may not be taking the same bus as you. I live in Miami Dade County Court and bus times are on point. Routes are amazing it even tells you where the stops are located and at what time you should leave your home so you don’t have to be waiting extra time on the bus stop. It’s not only for bus it’s for all public transportation like trains, metro-rails, ect.... This is one of the apps that I first open in the morning very helpful and useful tool if your traveling by bus or you’re at vacation at a different city and need to get around.
Buggy and Missing a few features
by bfisch227 on 2018/10/05 18:36
I loved the older version of this app - it was perfect for navigating the MBTA (Boston). However this new version is missing a few features that I used to use a lot - for example the go to current location button that was always right on the main map screen is gone. It’s still somewhat accessible, but it’s only under the “get directions” section. I often didn’t use this part of the app unless I was in really unfamiliar territory - I just want to see when the next train or bus is coming. You can still move the purple cursor over towards your location on the map shown in blue, but it often crashes or moves very slowly when I try and do this. Also it seems like the times have been a bit off, where it used to always be very accurate. This may be the fault of the MBTA rather than the app itself, but it still makes it less useful nonetheless.
A great app that keeps getting better.
by no_green_m&ms on 2019/11/26 15:41
I originally downloaded Transit back in college—probably about five years ago. I’ve tried some other apps, but nothing compares. The real-time updates are usually pretty accurate, and it’s helpful to be able to see where the bus or train is located while you wait. The new(?) Go feature is also amazing. I love that it gives you alerts when to leave, and when you’re a couple stops away (especially if I’m dozing off on my commute). The only thing I wish it had was an option to pick preferred routes—i.e., when you search for directions, being able to select least amount of walking, least transfers, etc. because Chicago is FRIGID in the winter, and I like to avoid being outside as much as possible. Still an amazing app, though.
I don’t do reviews but I just had to for this app
by jfuduxuxhc hsdycx on 2020/05/14 06:23
I cannot say how much I appreciate this app and how accurate it is EVERY SINGLE TIME. I have options that I didn’t even know about, before I had the app I would get off work later that the options that I knew of and riding in Uber or Lyft every night was not conducive to the fact that I was doing OTat work and it simply cost to much money and defeated the purpose of more work hours when I would have to spend those extra hours of money to pay for personal expensive rides. With the information that I can access through your app I can pocket my money instead by utilizing public transportations that I didn’t know were available ESPECIALLY during COVID19. This app makes all kinds of sense and I cannot thank you enough!!!!!! <3
Some good features but kills battery
by Ry M. on 2018/10/19 13:25
Using the Go feature really drains the battery like none else. However, the real-time tracking is one of the best I’ve used among tracking apps for the MBTA. Also, when using the Go feature, it tells you when to get off, which is super useful if you tend to zone out on the bus. There are some pretty good features that are useful, like being able to easily move the location your searching for routes nearby to a different location than your actual location by just dragging the map. But there are some pretty basic things that are missing, or are difficult to figure out, that are really easy and native to other tracking apps, such as the ability to easily see other route options forwards and backwards in time, or being able to see the schedule for a route of choose and not just the predictions for a particular stop.
Very convenient once you get the hang of it + recommendation
by Hdtjbcza543 on 2019/09/04 22:11
For all those considering downloading, just know that you should probably leave about 10 minutes before the time that they recommend. Otherwise it will be down to the wire. It was kind of difficult to get the hang of this app but once I figured it out it’s proven to be a very handy tool. One complaint I do have is with the ability to cancel a trip. There should be a prompt when you hit the cancel button that maybe says, “Are you sure you want to cancel this trip?” or something like that. I mentioned this because I was using the app for the 4th or 5th time in a city I was completely unfamiliar with and I accidentally cancelled the trip. Once you cancel it there’s no way to “un-cancel it” and you’re pretty much screwed in terms of what stop you need to get off at.
Downloaded after my fav app was discontinued
by la vida vira on 2019/01/10 01:31
I had another transit app, but the company shut down. It said to download Transit, so I did. It’s not as user friendly as the other, and unfortunately I can’t remember the name of it. I liked being able to input any delays, but you can’t do it on Transit. I feel like user input about delays is better than the Go option. Also, the times aren’t accurate, at least for San Francisco. I’ve compared it to times on Routesy, and Routesy is more accurate. UPDATE: I actually like Go now that I’ve tried it out. I still think user input is needed. For example, Go told me to get off at a specific stop to catch another bus. Well, I was able to catch the same bus a couple of stops before the recommended one. I had to turn off Go, then turn it back on to show that I’m on the second bus. I hope there’s a way to manually switch to another bus line while staying in Go.
Use this app with other apps and information
by Ranveig L. on 2018/04/07 16:58
This app is occasionally accurate; to get a good idea of when the next bus or train is coming, I find it’s best to supplement use of this app with use of other transportation-related apps and any information the company that owns the local transportation system provides. Response to Transit’s query: Thanks for your reply. I find that this app often inaccurately indicates when the next bus or train will arrive at various stops in the Washington metropolitan area. Actually, the app seems to have become less accurate over time. I have been using the app for 11 months. Sometimes, I will be pleasantly surprised to find that a train or bus is arriving 15 minutes earlier than Transit indicates it will. Other times, a train or bus arrives 15 minutes after Transit said it would. I, therefore, also consult the DC Metro and Bus app and any electronic signs that the Washington Metropolitan Area Transit Authority updates in the places where I wait for trains or buses.
So good the MTA didn’t bother to develop its own
by 211BAM57 on 2018/04/14 12:15
Before our local transit system started providing real time positions of buses and trains, this app was useful as a user friendly keeper of the timetables and trip planner. Now that it is getting positions info, it's almost empowering. I used to go out and stand on the street wondering if I've missed the bus or if it's late and feeling foolish to just be hanging out watching the cars go by. Now I know where the buses are and when to expect them. I can have the app alert me when to start walking out rather than going crazy early to make sure I didn't miss it. Of course the GPS tech sometimes doesn't work on all the buses and there app had to rely on schedules but that's not the apps fault. Even if you're a casual transit user this is an essential app.
Awesome-Great News for Los Angeles
by JoeSmithFrank on 2020/06/08 19:21
I’m so happy that Los Angeles choose your app for the Metro. I work with disadvantaged individuals and have been teaching individuals for 7 years on how to use the disparate transportation systems in the area. We have 38 city’s/districts and each have different solutions. This app merges these programs into one resource, allowing so many people to move about. Ditching the expensive ride hailing services that they can’t afford or physically don’t have access to because they don’t have a credit card or bank account. I’ve personally moved exclusively to the public transportation for 6 years because of this application. Los Angeles now has a real system because this application combines everything, almost as if we had a unified network. Thank you very much.
Bus 15, 16, & 9
by Midnightflash on 2020/07/08 17:00
While having the app can be helpful, it is very limited in its abilities. It should not matter where I’m located, if I need to know where bus 15 is at a given time, I should be able to see where that bus is located. I use three busses. This app is very confusing to say the least. I us the information to help a person who is both physically and mentally disabled, and she needs to also transfer for either bus 15 or 16 to get on bus 9 in the morning. In the afternoon the opposite, bus 9 to either bus 15 or 16. Having the app just run like a recorded loop is stupid! Example, July 3rd, app shows bus 15 coming to Richmond, says it will be here in 5 minutes. No bus. No bus after 15 minutes, no bus after 45 minutes, but your app says it’s coming. I call CVTD and get a recording saying busses are not running, but the app says they are. Make sure the bus transponders are working and showing on the app, and showing correctly. I should be able to pull up for example bus 16, and see where the bus stops and times. That would allow me to figure out if I could or would take that bus at a given time/location, no matter where I might be as I check schedules, so I can help this young lady be ready for the bus and help her employer adjust her work schedule in conjunction with bus schedules. As it is I can’t figure out when or where a bus will be to make appropriate plans. Very confusing!
Gives weird directions
by CarloInTX on 2019/10/23 10:15
Standing at a station or sitting in a train car, input your destination, it will frequently tell you weird things like to get off the train catch a bus, go around the block and get on the next train. I understand that it doesn’t think you’re going to make the current train, but why tell you to get on a bus? Why not tell you to stand and wait for the next train? Hopefully riders use common sense and don’t do the weird things it suggests. Also, sure wish it integrated our on-demand bus service like it tries to do with Lyft. Instead it tells you to wait and take another bus line way out of the way and then get off and walk over the Interstate. If you’re not familiar with the area, you could actually do that when the best route is clearly to hail an on-demand bus to take you to your door.
Almost there... and it will be The Perfect
by Mapuho4ka on 2019/04/16 17:37
I feel like I tried all the Apps that work with MTA. When iTrans MTA stoped working, there was nothing even close to it that would do it all within one App. I was constantly switching between apps, between live schedule, maps or average time between certain stops. And then I found Transit and it improved before my eyes. I went from switching between 3 apps in one trip to barely switching. A few things I feel could make this ideal: Maps, I switch to MyMTA for simple maps or to iTrans to get close ups of stations and see where the exits are. When the GPS signal is poor or not available, it would be amazing if there was a manual start to GO. P.S. Crowdsourcing is the best thing that ever happened to transit apps 👍🏻
It’s okay but needs a lot of problems fixed
by ignitiin on 2019/06/25 18:26
This has been the most dependable bus scheduling app to to rely on in my day to date commute, however the accuracy as of late has been very dangerously off. I’ve missed buses altogether and more recently given “phantom bus arrivals” that leave me at a bus stop waiting for up to an hour more then I should need to for a bus I thought was on schedule. Primarily speaking, I get the majority of my trouble commuting from the posted scheduling of the 240 and 236 in Randolph. Most occasions have me planning against potential inaccuracies (which would not be the case). As of this review, I am currently experiencing this with the 236 that was said to come at 2:02. Instead I have to wait until 3:05 for it in the rain. I stand by what I said when I mentioned that this is my preferred app to use. But I ask you to please fix this problem so riders like me aren’t stuck in a cycle of terrible commuting experiences. Thank you. Best wishes, Jhair
Very helpful, will become essential to your daily life
by extr4me on 2018/04/13 19:34
My favourite feature is that it will announce when I’m approaching destination, I often put on headphones and fall asleep on the bus, with this creepy AI voice reminding me I never missed my stop ever again. Search feature needs improvement though, e.g. when I search for a restaurant/coffee/museum, search results are very limited (and often in other cities, like why???) and can’t view on the map. I still use google map to do planning then use this app to track. I like how it knows I’m going home or going to work so the correct route is always on top with the correct direction, but if I ever want to go to anywhere else the workflow is really weird and complicated, sometimes even frustrating. Plus this app has THE BEST update notes, better than most comedy nowadays.
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