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App name
Jigsaw Puzzle Pro
Description
Welcome to the ORIGINAL Jigsaw Puzzle app! Enjoy the largest, most beautiful collection of puzzles on the App Store, and play FREE jigsaw puzzles every day! Don’t let the imitation jigsaw apps fool you. Jigsaw Puzzle is the only app in the App Store made by the jigsaw puzzle experts! Sorting your pieces, moving your pieces around on the board, filling in the edges – it feels just like the real thing! Only now you can take the puzzle with you anywhere you go! We handpick every image to ensure the highest level of quality. Check out some of our favorite puzzle packs, like World of Color, Americana Summer and British Life. We're constantly creating new puzzles that we know you will love! Jigsaw Puzzle is great for puzzle enthusiasts everywhere! Just pick your number of puzzle pieces and go, it's that simple! CHOOSE NUMBER OF PIECES • 4 to 1024-piece puzzles (iPad) • 4 to 400-piece puzzles (iPhone/iPod Touch) FEATURES • Over 20,000 beautiful, high-quality images! • A new FREE puzzle every day!! • FREE downloadable Puzzle Packs • New Puzzle Packs released each week • Earn rewards by completing puzzles! • Use the Jigsaw Credits you earn to get new Puzzle Packs! • Puzzles from your favorite jigsaw artists like Joseph Burgess and Nicky Boehme • Turn your personal photos into your own custom puzzles! • Play on your iPhone, iPod Touch, or iPad! • Play large puzzles! • Music soundtracks • Scatter pieces on the puzzle area • Rotate pieces for a greater challenge • Randomized pieces -- no two puzzles are the same • Work on more than one puzzle at a time • Saves every puzzle you've ever solved • Share completed puzzles with your friends • Game Center leaderboards -- Compete with your friends! • 40+ distinct objectives to unlock Puzzle Club is an optional subscription. Through your subscription, you will immediately receive free access to a collection of puzzle packs in the Puzzle Store! A paid subscription also allows you to create and solve an unlimited amount of your own custom puzzles, and turns off ads in the game. You can still watch ads for additional Jigsaw Credits, if you so choose. You may choose a subscription plan according to the price and duration. The prices are $6.99 per week, $19.99 per month, or $139.99 per year or equal to the same price in other currencies. The subscriber's iTunes Account will be charged when the purchase is confirmed. The one-week free trial is an introductory offer that automatically rolls into a paying subscription. If you cancel before the end of the free trial period, you will not be charged. If you choose to upgrade or downgrade during the free trial period, please take notice that you will forfeit the remainder of the free trial. In the case of canceling your subscription, you will lose all the benefits described above and all downloaded subscription packs will be temporarily blocked. You may unlock them at any time by renewing a subscription or purchasing a separate puzzle pack. Where applicable and subject to exception, any unused portion of a free trial period will be forfeited when the user purchases a subscription to that publication. Payment will be charged at confirmation of purchase. Your subscription automatically renews for the same price and duration period as the original package, unless auto-renew is turned off at least 24 hours in advance to the end of the current period. Purchasers can manage their subscription and turn off automatic renewal in their Account Settings. Your account will be charged for renewal within 24-hours prior to the end of the current period, which will identify the cost of renewing your subscription. Please see our privacy policy at http://mobilityware.com/privacy-policy.php Please see our Terms of Service at http://mobilityware.com/eula.php LIKE US ON FACEBOOK: https://www.facebook.com/mwjigsawpuzzle
Shadow
by FrozenAgain!!!!! on 2019/08/17 02:36
August 16, 2019: PLEASE REVERSE LAST UPDATE! JULY 31, 2019 (regarding July 23, 2019 UPDATE) In addition, puzzle piece edges now have an annoying effect to them and pieces are slow to respond (as mentioned a few minutes ago). Just not as enjoyable before UPDATE. PLEASE STOP UPDATING "FEATURES". Movement is now slow and jerky. My previous background which was great is now gone. I could give 5 stars if you'd just quit messing around with this great app! Change isn't always great....... ------------------------------------------------------------- -------------------------------------------------------------- Best puzzle app ever!! I've tried others... this is the only one I use. September 30, 2017...Would love to buy more puzzle packs (I see a few I'd love to get), but my 4th edition iPad will no longer get updates, i.e. iOS 11. Anything else I buy will not transfer to a newer iPad. I'm sure you already know that 32 bit will be obsolete and 64 bit is in, and since my iPad cannot update...I wouldn't be able to transfer apps anyway. AUGUST 20,2017 .....Be HONEST!!!! If this is never going to be fixed...JUST SAY SO!!! This waiting for some kind of fix or response is getting ridiculous. Keeping app supporters in the dark is so rude and unprofessional. If this app is not coming back, I demand a refund for the many puzzle packs I've purchased. This has gone on way too long (Being ignored by Mobilityware). Where did programmers for Critical Hit go? AUGUST 19,2017... I don't know when Mobilityware acquired Critical Hit.....is this why the app has gone to hell? AUGUST 18,2017... What's wrong? Is this going to be fixed? Seems no one has received a response about anything. At least let us know that you are even trying to fix the app!!! AUGUST 14,2017....STILL💥NOT💥WORKING AUGUST 13,2017.....STILL💥NOT💥FIXED AUGUST 12, 2017 💥💥💥UPDATE💥💥💥 After latest August update, the app goes to the title screen and then CRASHES!!! This is the first time it's ever done this. I've powered down & reopened... NOTHING!! Very frustrating since I absolutely love this app. Haven't had any malfunctions until now. Is there any way you could and would fix this immediately? Keep your great reputation of responding to problems. A lot of people love this app and are waiting...... Will give 4 stars now and see how fast this gets fixed because like I said, this is the first serious problem for me... I have played this puzzle for a very long time and love it. Why the shadow ???? Ruins the playing experience and it seems no one likes it. Please don't think everyone will get used to it; just won't play as much or maybe find another puzzle app. Please reverse this unnecessary feature. 💥💥💥Update: Thank you so much for responding so quickly!! You guys are #1 for listening and having the BEST puzzle app; actually the best any category app. It's perfect the way it is now!! **********
Puzzle pack won’t download
by Me5000 on 2019/08/09 01:02
Just bought a pack. It won’t download. Never had a problem before. Frustrating. And yes, I submitted a form to app support, so don’t have that be your response to me.
Bad changes
by ghcredits on 2019/08/04 16:14
If you are having special events give me the opportunity to opt out. I am not interested. The app does not need constant changes. Your software developers ideas may be necessary to justify their jobs but the changes they come up with are not improvements——just annoying!!!!
Pieces no longer move easily into place
by Ayanna60 on 2019/08/04 13:08
Game has suffered since recent update. Hope they fix it because I really like it
Wonderful but...latest update is rough!
by Kansas20 on 2019/07/26 20:31
Update: 7/26/19 Still wondering when the objectives will return? It’s been about 4 months...? Update: 6/16/19 When will our objectives return? It’s been at least 3 months possibly longer since we’ve had access...?? Update: 5/7/19. Not much has changed from my last review...I still don’t have access to my Objectives and most recently, the last 3 days the Daily Free Puzzle has never downloaded. The spinning circle just sits in the middle and spins. You can go to the store, other puzzles, even collect free coins but you can’t get the free puzzle. 😞 Update: 4/8/19. Some things have improved like the scatter issue. The sensitivity has improved or I’ve adjusted to it. The game still opens in portrait no matter how my iPad is being held. I have a question about the Objectives, when is that coming back? I actually use that function often to check my progress or decide which puzzle pack I might want to purchase next. At this point with all of the changes, I’m neither using the app as often as I used to nor am I ordering new puzzles. 🙁 2/12/19: I enjoy my Jigsaw Puzzle Pro but this latest update has really made putting puzzles together a challenge. I play on my iPad Pro. 1) When I open the game, it’s in portrait, switches to landscape and then the sizing on the screen is off so much that I can’t see the whole home screen. 2) Going to a puzzle, the work area is much larger than the actual puzzle. If I were sitting at my table with a real puzzle, that’s fine but not on my iPad. The pieces are already small, now they are even smaller. 3) The pieces and background are extremely sensitive. If you try to pull a puzzle piece, most of the time the background moves. And I can no longer move 2-3 pieces at a time. 4) When scattering the pieces, they now go all they way out to the edge of the very large background/work area. It’s frustrating all the time to have to slide to the edges to find pieces. You go so far out, you can’t see the puzzle. It’s even more frustrating when you’ve finished the puzzle and are missing just one piece. Scatter doesn’t help if that one piece is on the edge of the great beyond! I enjoy my jigsaw puzzles to keep my mind active and to relax. My mind is still active but relaxing is not a part of the game with the new update. 😢
Part of my daily routine.
by Zephian on 2019/07/25 16:45
I complete a 400 piece puzzle as part of my daily routine to keep my mind sharp. Would love more control over the background - custom colors and/or access to photos would be awesome.
Hating it right now!
by FoolishTrash on 2019/07/25 06:23
Have been playing for years, but now it keeps losing the progress I have made within a pack. Work a puzzle, go on to the next, all is fine. But when I restart the game later, those puzzles are no longer marked as completed. I have worked the same puzzles 4-6 times! Then it happens again! Not good for you because I will never complete a pack and buy another!
Updated, now won’t connect to network!
by ChihuahuaBoxer on 2019/07/07 22:52
I’ve enjoyed Jigsaw Puzzle Pro for several years. I’d had no major problems over the years, other than 2 puzzle packs not loading properly. Unfortunately, that changed after I downloaded the current update. Now, the app won’t connect to my network. The area where I get my daily free puzzle just continues trying to connect to my network, to no avail. I thought that, at least, I could play the puzzle packs I had already opened, but all I get when I click on a pack is that I need to connect to my network, in order to open my puzzle packs. Once I reopen my puzzle packs, if I can ever get back on my network, will I still be allowed to play offline? I can get online with the other apps that I tested, including the App Store, which is how I was able to leave this review. Therefore it’s Jigsaw Puzzle Pro’s latest update that has caused the problem. Thank you, in advance, for solving the issue. Before last update, 5 stars, after current update, 0 stars, but that option isn’t offered, so you get 1 star. Jana [Edited on 7/7/19] I am updating my review because all of my issues, mentioned above, have been resolved. This means that I have changed my rating from a 1 to a 5, again. I miss the way the puzzle pieces used to snap together & the sound it made, but those aren’t big enough issues to subtract a star. I believe that I will relax with one of you puzzles. Thanks for your great puzzle game!
It used to be great...
by Carolrnc on 2019/07/04 22:26
I have used the Pro version of this puzzle app for many years. I used to enjoy completing the objectives. Now the objectives list does not function. I can’t get the ‘free coins’ anymore. It repeatedly says: “Check your internet connection”. My internet connection is fine. Please, please, fix these issues! I have purchased hundreds of puzzle folders and am one of your best customers. Please return the favor and FIX these issues!
Deceiving App
by neetico1 on 2019/07/03 19:55
What’s the point of the paid app if it doesn’t offer any additional benefits or content over the free version. I want my money back.
Downloading Puzzles Works Poorly with Slow Internet
by Hoyle99 on 2019/07/01 17:36
Downloading new puzzles can be a hassle. If you have slow internet, puzzles have trouble downloading even if you try to restore them, bring them down from iCloud, or even restart your computer. You would think with today’s technology, you would be able to program the App to function with whatever your customers are using nowadays...even if it is slow internet.
problems with jigsaw lately
by xzcwerlkgrebcstedlopenfkerge on 2019/06/28 00:10
It keeps disappearing on me while I am playing it and I have to start from scratch to get it back
Love puzzles? This is the one!
by Marywalex on 2019/06/27 02:45
I love the challenge and the complexity... love the choices you have... lots of variety. I’ve been playing this app for years. It doesn’t get old!
The Best so far
by design1945 on 2019/06/25 12:19
The fixes and improvements, have been great. Fixed the little things making the playing easier and more fun. There are still some things to still tweak, but no major problems. You can play your own pictures with no limitations, and they have great selections and good free puzzles. Hands down the best of the bunch!
Enjoyment
by c. Bartolomeo on 2019/06/23 02:12
Really enjoy working the puzzles! The owners of this app keep trying to make things better and better for all of us to use!! This is one app that was an excellent choice! Thank you to all those that keep working to perfect these puzzles!, Thank you from a very satisfied customer!,😊💕🇺🇸
Critique
by CMeran on 2019/06/21 19:17
Would like puzzle ap to be a little quicker after signing in. Would like title attached to puzzle after working puzzle. Would still like title re-attached to completed puzzle. Love to see kid puzzles return. I would like finished puzzle to stay as is so I can see all that's been done. Three more seconds before flashing to "finishing" portion.
Fixed at Last!
by Needsnature on 2019/06/19 21:44
Updates over the last several months caused some frustrating lack of functionality for iPad users. (I don’t know if other platforms were affected) This week’s update fixed the problem. Play is smooth. It’s easy to grab and move pieces. I’m happy again. Jigsaw Puzzle is the best jigsaw puzzle app I’ve use.
Puzzle Review
by Blessed gg on 2019/06/18 20:39
I really enjoy the puzzles! I am with the others in that the update I didn’t like, it is more sensitive and jumpy to the touch.
Good Fun
by Puzzled106 on 2019/06/15 01:13
I really enjoy doing puzzles and this one use to rate 5 Stars...however, a few months ago something changed and the puzzle will no longer sit still in it’s frame as I am searching and trying different pieces...very frustrating, but I’ve not given up on them, yet!
Great jigsaws!
by puzzledPam on 2019/06/14 23:00
I really enjoy this puzzle app and play almost every day. I especially appreciate the new background options, but would like to know how to delete unwanted ones.
App freezing
by Sweettooth352 on 2019/06/14 02:57
Freeze in the of a puzzle.
Jigsaw pro - new review after latest update 6/2019
by Bertrille on 2019/06/14 02:26
New review: I now have trouble opening SEVERAL puzzles packs that I have PAID for over the past few years. This puzzle packs have gone black and will not restore. I've never seen a notice saying puzzle pack expire after a certain time. Please fix this glitch. This is becoming a major headache! 1. I recently purchased $35 worth of new puzzle packs for pro and it won’t open. Since it won’t open, I would like a refund on the games I purchased moved over to Jigsaw puzzles (not pro edition!) 2. BIG FYI!!!!- no where does it say, updating to pro is not necessarily and is a completely different game. Nor are you told you will need to purchase packs for PRO as the packs for the regular program will not transfer. 3. This game needs a cart to put sets of puzzles into so you can buy as a group not individually. Or is this a way to buy and not keep track of spending until your Apple receipt pops up! I LOVE the program! I LOVE the puzzles! I DON’T love the game that won’t open on iPhone 8 or the buying issues.
4 stars
by Alan4100 on 2019/06/13 16:26
I enjoy playing puzzles with you.
STILL HAVING ISSUES
by The1stdave on 2019/06/11 17:56
PLEASE READ MY PREVIOUS REVIEWS TO UPDITE YOURSELF ON MY COMPLAINTS! I AM STILL HAVING ISSUES WITH THIS APP. I LOVE THE MY PICTURE PUZZLE OPTION. THE PROBLEM IS THAT I LOVE 256 PIECE PUZZLES AND LARGER, BUT IT IS HARD TO PLAY THESE SIZE GAMES ON MY IPHONE AND IPAD. WHEN I TRY GRABBING A PIECE, I GET EVERY PIECE BUT THE ONE I WANT. ALSO, WHEN I TRY TO PLACE A PUZZLE PIECE, IT WILL NOT GO WHERE I WANT IT TO GO. I HAVE TO TRY SEVERAL TIMES TO GET IT IN PLACE. THESE ISSUES ONLY STARTED WITH THE UPDATE FROM NOVEMBER 2018. I AM A DISABLED VETERAN AND USE THIS APP FOR MY PHYSICAL THERAPY. PLEASE FIX IT. PLEASE.
Stop "improving"!
by lindafaem on 2019/06/11 01:07
I loved this before the latest update. Can I get it back please?!! I was going to have my sister get it, but now I just don't care for it, so not going to suggest it to her or anyone. Adding to this: June 2019 ~~~ Wish I hadn’t updated. I liked it best a few mos ago. Is there a way to go back please? I’m very reluctant to get "upgrades" on most things now, as they’re usually "downgrades" to me. Others may like them, but doesn’t look like it on yours from your reviews.
Nice App
by AWF7 on 2019/06/09 20:07
I really like this app. It works well for me, and I like the option to choose my own photos if I want. I also like a lot of the puzzle packages that are available. I also like being able to choose different color backgrounds for the puzzle area. I did find that the scatter feature sometimes scatters the pieces past the edge of the screen, so I don’t use that often, but it’s nice to have if I need it. Thank you for such a nice app.
Very relaxing
by Scooter555 on 2019/06/09 01:57
I play this almost every night. I do not have time to play computer games but I find this to relax me every night. Easy to use and learn. Have used for years.
No-notice cash-only?
by AXSDude on 2019/06/08 20:41
I have spent a long time building up credits, and now the puzzle store won’t allow me to buy puzzles for credits any more. What’s up with this? Did I do something wrong?
The best jigsaw app out there
by Lindibur on 2019/06/08 16:54
This was the first jigsaw app I tried, and I loved it! Tried a couple of the others, but have since deleted them as nothing compares to this. You can play relaxed or really challenge yourself. To me, this is the next best thing to actually setting up a table and throwing pieces out to work a puzzle. Free puzzle each day, plus a number of free puzzle packs to download. I have also purchased some beautiful puzzle packs. Great way for me to unwind.
Love jigsaw puzzles
by northwest bound on 2019/06/01 05:01
This is the best puzzle app. I would much rather buy my puzzles than have a pop-up ad appear after every one I completed.
Puzzle problem
by dickeybum on 2019/05/28 22:46
2 payments have gone through, but I have not received the puzzles and it’s difficult to find the right place to give a complaint.
Great puzzle options
by Cdplam on 2019/05/28 03:39
I really like the puzzle image options in this app vs some others. They are similar to the same types of real puzzles you could choose from. The app is fairly easy to use, with a couple of nit-pick items. It is very easy to “lose” a piece on the board. You can spend a lot of time searching for a piece that has overlaid with a similar piece. I prefer the puzzle tray-type of organizer for the extra pieces vs the scramble version in this app.
Objectives?
by smmeyer on 2019/05/27 20:47
When are you going to have the “objectives “ choices back in operation? This is how I set challenges for myself , otherwise, love this app and all the awesome packages!
Love it!!
by Leno45 on 2019/05/27 17:15
Love this game I’m totally hooked.
Love it!
by Lakeisha28 on 2019/05/27 15:39
Addictive and challenging! Has to be the best jigsaw app I’ve ever played.
Love this app!
by Fematale on 2019/05/26 21:44
I love this app so much. I would normally give it 5 stars because there are so many options, it’s beautifully crafted, there’s never any glitches, etc. However, one of the best features is its objectives; they give you a challenge and it makes the whole app that much more fun to use. This feature is supposed to be updating and has not been available for months. I’m really sad that I can’t continue my objectives and wonder when and if it’ll ever be available again?
Addictive
by Tommie O on 2019/05/26 19:09
Every update gets better and better! Thanks Another addendum: the latest update has some really nice features. More puzzle pieces is a nice option for some of us that finish a puzzle in an hour or two. I'm really happy that you folks listen to your fans. It certainly makes adds to reasons to purchase! One thing I miss from several versions ago is being able to pick up two pieces at a time when I use two fingers to drag them to a new position. When I sort pieces by color, I just want to grab all of the pieces of a single color, and when I sort pieces by shape, I want to grab pieces that are the same shape as quickly as I can. Moving pieces one at a time takes even longer with more pieces on the board, now. Addendum: I've never had a problem with this app....until now. This latest version which was supposed to "fix" problems that I never had, now crashes the app and slows the app to a crawl if I'm lucky enough that it doesn't crash upon launch. Hope there's a new update soon??? 😱😱😱 This puzzle is positively addictive, and each puzzle is solved in a different was...sometimes you sort pieces by color, other times the pieces should be sorted by shape. I've tried a lot of different jigsaw puzzle apps, but this one is, by far, the best!
Fun, but Still problematic
by Tootler3 on 2019/05/25 23:53
This app seems to be very glitch-prone. Once again, even though my daily free puzzle shows up, it won’t work when I try to solve it. And it locks up my iPad! This requires a hard reboot to get back to the puzzle app, and rebooting does not fix the problem. I really like the puzzles, when they work. I encounter problems with the app at least once a week, and it makes me suspicious that it is deliberate by the developers. I lose the puzzles, and they don’t replace them or give me replacements unless Apple gives them a hard time about it.
More landscapes and cats
by finger Arts on 2019/05/25 20:28
Fun jigsaws. I like the clicking in place sounds, and many of the photos are lovely. I wish there were more landscapes and cats, buildings and scenery, but I know we all have different tastes. This used to be easier to use before the extra gimmicks were added.
I love it
by Nea Nea 2 on 2019/05/25 05:25
Best way to put a puzzle together without the mess.
Thumbs up
by Puzzle Solver AZ on 2019/05/24 21:04
These puzzles have worked for me fine. There are some beautiful puzzles.
Puzzle Disappointment
by Puzzle game on on 2019/05/23 01:41
Since Mobility Ware took over this puzzle application there has been one problem after another that hadn’t been there for years. Their updates for fixes only create more problems. This used to be my favorite pastime. When their last update removed 2090 credits I had earned and replaced the credits with 60 was the last straw. This used to be a five star application. It anymore!!!
Jigsaw Puzzle
by EquoBito on 2019/05/22 18:21
Entertaining design and flexible set up make for a great and affordable pastime. Reward structure for finishing puzzles and required points to redeem awards seem to be out of sink. It should be more enticing to players.
No daily puzzle
by Mscane2u on 2019/05/21 00:37
I love this game...play it everyday...but it recently started acting up! I cannot download the free daily puzzle...says there is no network connection and I know that’s not true! Have tried the link provided in the help section but nothing happens...it makes no difference!! I need this fixed...I just bought the pro version and it is doing the same thing....HELP!!! Five stars if this is fixed for me!!!
Fun app
by k2otrl on 2019/05/18 20:59
This is one of my favorite puzzle app. My only complaint is lack of space to work.
Background
by scooter 501 on 2019/05/18 07:44
I love this puzzle app and the changes you’ve been making, but my problem is I use the dark grey background and since making your changes the background now fades to dark too much around the edges making it hard to fine dark colored pieces around the outer edge. I’d appreciate making it all the same dark grey and not fading to almost black around the edges.
Puzzles
by cherokeewords on 2019/05/18 02:22
I have been enjoying the puzzles for about a week now. I didn’t think I would enjoy them as much as I am but. I keep looking for the next one.
One of my favorite apps!
by SRsilentwind2019 on 2019/05/17 03:33
I really enjoy completing the free daily puzzle and have purchased other puzzle packages too. This app sets its self apart from others because you can earn reward coins with increasing puzzle difficulty and completed puzzles. It takes some time, but coins can be applied towards future purchases. Although there have been some troubles with several updates, the developers are responsive and do get back to questions and fix the issue.
Thank you
by Zebraswoman on 2019/05/17 01:42
Thanks for fixing the app....I’m addicted
Vark of WV
by vark of wv on 2019/05/16 02:23
RESTORE games isn’t working. I’ve asked for help. I tunes ID is correct, yet as it tried to work, I’m told nothing, no error codes. Not receiving any of the games I paid for. There is a bug here.
Anon
by I am me 333 on 2019/05/16 01:27
Thanks for listening and changing the app back to the way it was before the latest update. I'm changing my rating back to the five stars, the way I rated it originally. Now it is again my favorite puzzle app that I've enjoyed for the last couple of years. I recommend this app to any jigsaw puzzle fan. ******This is the third day I've been unable to open this app, and I see others are having the same problem. I've bought and paid for a lot of puzzles and now I can't even use them. I don't understand why you haven't fixed it. I hope you aren't messing it up again like you did with the last update. When it works right, it's a great app, but a couple of more days of being locked out and I would have to change my rating and my recommendation to others. ********* *****A week now and still can't open app to use the puzzles I've paid for. Many others are having the same problem and you haven't responded. You need to either fix it or refund my money. I saved all the invoices. Changing my 5 stars to one. Thank you for fixing the problems that the last update caused. This is now, once again, my favorite jigsaw puzzle app. May 6, 2019......I’ve bought many puzzle packs and enjoy them. This is a great app when it works, but every time they update it causes problems. I haven’t been able to download the free puzzle of the day for several days. May 9, 2019..."The puzzle of the day still won’t download. Yet you keep asking me to rate the app and showing me what’s on sale so I can buy something. Since this has been going on for over a week and I’ve received no response to my comments three days ago, I’m lowering my rating from 5 stars. Please fix this so this app will again be my favorite. Thank you for your response to my comments on 5/9/19 and for fixing the problem I had. I have other jigsaw puzzle apps, but this one is best and my favorite.
Best puzzle
by Iluvpuzls on 2019/05/15 05:15
Mobility Ware makes awesome puzzle packs. They have great sales and easy to challenging puzzles. There’s always a nice variety of puzzles to work on. I love that there is a daily puzzle for free.
Used to love it....
by BabyBugO on 2019/05/14 22:35
Like many others, I used to love this app before all the last few updates. It is less user friendly and seems to have more 'bugs' that cause crashes. Oh and please bring back the objectives!
Was Great. Not Anymore
by Ktmbl on 2019/05/14 13:39
The puzzle pictures of the day are now mediocre. I was into the game objectives. Had to do certain puzzles or puzzle packs to complete objectives. It was motivating. The objectives have been halted. Under construction for several months. Unacceptable. Then the app keeps freezing. Not giving new puzzle of the day. If you delete app and reinstall. Sign in-even with Facebook. Says it took but red dot won’t go away asking me to sign in. You must start from scratch. All puzzle packs gone. Very frustrating considering I do puzzles to relax.
Needs work
by camb01 on 2019/05/13 14:38
I would like all the noises to go away but leave the clicks when you put pieces together. Also I would like the bar at the bottom to stay in place. How do I get the puzzles in progress to go away. I did them once and they just start over. Carol
Best jigsaw puzzle game. Fun!
by LHveganSF on 2019/05/13 02:59
Addictive. I couldn’t play for a while because the pieces went outside the field and I couldn’t get them inside. Support was very helpful and zooming into the pieces and dragging them does work. I haven't had a table in ages and have wanted a flat surface for jigsaw puzzles. This app fits the bill. Playing on my iPhone. I actually enjoy it more on phone than on larger pad. It I would appreciate it if I wasn’t constantly asked to add a review when I’ve already written a review. It’s annoying.
1 Star only! Where is the upgraded version???
by Joeh1111 on 2019/05/13 00:03
Has not downloaded free puzzle of the day since 5/3! Already sent TWO messages and no response. MobilityWare looks to be useless!!!!! They need to pay attention to their customers!!!!
By far, my favorite app!
by Chloe0111 on 2019/05/12 02:35
This is my go-to app to unwind and relax! With the Pro version, I love that I can use pics from my own photos if I don’t feel like using the ones in the puzzle packs! What a fun diversion! My only suggestion I would make is there be more variety in background color; often, the colors don’t contrast enough against the puzzle pieces and I can’t see the pieces “hiding” against a similar colored board. Otherwise, thanks for the fun times, and trying to keep up with everyone’s demands for improving my favorite app! I’ve practically dumped other games because they’re not as fun as this one (goodbye, Candy Crush!).
Daily puzzle doesn’t work
by jennyw2 on 2019/05/11 13:39
Update - took a while but update came through to fix the problem without having to reload the app. Back to five stars! I have had jigsaw pro for a long time and it worked fine until a couple weeks ago. So far no fix for the pro version for the daily puzzle and only solution they posted for version not pro is to load a new game which isn’t the same as the update. I buy enough new puzzles so I’m not just using this version for free. One star review until this gets fixed which I hope is update to existing app not a new app (I know I can restore but last time I did that it was puzzle place by puzzle pack and not convenient and time consuming). Will update review if see a fix that works.
Best ever
by cherry monk on 2019/05/10 22:20
This is the best game ever. Totally addicting and it brings me joy.
Trouble
by Rosanud on 2019/05/10 20:21
Can’t get my free puzzle to download. Even with WiFi
I love this puzzle!
by cmulloy6 on 2019/05/10 17:31
This puzzle keeps challenging me. I love that. At the same time it removes me from my day and relaxes me. Lol when i see two puzzles one want to do i hurry through the first one so the second of choice puzzle will still be available to do. Taking a photo of an interesting site to use as a puzzle later is just another bonus! Cm
Jigsaw puzzles
by grandma lill on 2019/05/09 23:33
I’m glad that you have gotten the scatter worked out it is sending the pieces out in the right places thank you for working on our puzzles and I really like the coin giveaway that you have placed on this app ,I really enjoy them I would like to see more scenery puzzles and puzzles with not so much going on they get pretty crowded with people and flowers and stuff thank you again for all you do your puzzles are very enjoyable. Y sister and I do puzzles every day.we live in different states so it is a nice way to touch base. Lillian Conley This is a new review ,I’m getting used to the new changes ,I believe your majority puzzle players are older people so changes are hard for us.i still puzzle every day with my sister and it is one of the best parts of our day . I wanted to bring it to your attention my free daily puzzle has not loaded for about a week, can you please look into it for me.would love to see more scenery puzzle packs ,Thank you for your time Lillian Conley
Missing the daily puzzles this week
by cpkoeller on 2019/05/09 19:35
Great app and lots of fun and challenge. This last update, however, it has made moving the puzzle pieces sluggish and sometimes difficult to get your finger on the exact piece that you want to move. Also, the last few days this week, I have not been getting the daily puzzle. Hope you can work out the kinks.
Daily Puzzle
by Marrod22 on 2019/05/09 10:11
The daily puzzle has not worked for about a week. Any plans to fix this?
Where’s the Daily Puzzle?
by mmmabbb on 2019/05/09 02:01
Hi I absolutely love this app, have been playing for a few years now. But about a week ago, I stopped getting the daily puzzles...just an endless circle spinning in that space...I actually look forward to them as they are often new places or pictures i wouldn’t normally select, and there’s. Great variety. I do hope they are returning...
New update is AWFUL
by Tietanic on 2019/05/08 00:33
It hasn't loaded the daily puzzle for several days. Liked it until now. New update will rarely rotate when I turn it longways with my iPad. It's now slower too. Tried everything to fix it. No luck.
Not able to get the daily puzzle.
by Mo Bear Rose on 2019/05/07 22:21
I have not been able to do the daily puzzle for 4 days. They say there is an update, but none has show up for me to download and no answer from support. About ready to delete it.
Puzzle
by sunny sands on 2019/05/07 15:11
Enjoy doing your puzzles—-but I am no longer getting my free daily puzzles—is there a problem.
Where’s the daily puzzle?
by GEORGINAC281 on 2019/05/07 13:36
It’s been a week that I do not get a daily puzzle. The card just keeps going in circles and does not load the daily puzzle.
Great app
by resonatermaker on 2019/05/07 12:23
Works great and easy to use.
Daily puzzle isn’t loading.
by Pacificnm on 2019/05/07 02:18
The daily puzzle isn’t loading and hasn't for the last two three days. I don’t think you’ve been irking that hard.
Unable to get the Daily Puzzle
by MissyC1970 on 2019/05/07 01:59
I really love the Jigsaw Puzzle Pro, but I’ve been unable to get the Daily Puzzle since last Thursday. I was hoping you’d fix this. I’ve always done the Daily Puzzle every day. I really love doing puzzles! ☺️
My Question
by mrs. seawater on 2019/05/07 00:58
Recently, I have not been able to download my daily free puzzle.
Puzzle improvements
by twomeo on 2019/05/06 23:31
Both my husband and I love doing these puzzles. It's a great app, but we'd like to suggest a couple of improvements. The color of a piece changes as the piece is moved from outside the puzzle box to it's place. It is usually lighter on the outside and changes to darker in place, and that is very misleading when there are many pieces of a background color. We prefer pictures with several contrasting colors, as opposed to pictures that appear to be all one value or color. Also, there have been several repeats in the free puzzle for the day. You have so many puzzles, is that really necessary? We often do 2 puzzles a day. We have not been able to load the free puzzle of the day for about a week. Please fix that bug.
3
by NA/RB on 2019/05/06 23:31
Okay selections... haven’t been able to download daily puzzles for the past week. Hangs/locks up and boots you out.
Daily Free Puzzle
by Patticakes7 on 2019/05/06 19:58
This hasn’t been working for days, I have tried everything you have suggested and still just spinning around, HELP1!
Free daily puzzle
by LSW2000 on 2019/05/06 12:33
The free daily puzzle is not working. Hasn’t for several days.
Excellent game!
by Momma Beff on 2019/05/06 12:13
Keeps my mind and fingers agile and active
No daily puzzle
by angry rigo on 2019/05/06 00:42
The wheel just spins round and round. I have enjoyed your app for years. But that spinning wheel is about to drive me away. I am not given any option to reboot within the app or to re-install at the App Store. I have a large library of purchased puzzles - but I want the random puzzle back. P.S. I only gave you one star because I couldn’t figure out how to give you zero.
My Review
by miabmiab on 2019/05/05 21:53
I have been joying your puzzle app for several years now. I have referred this app to many friends who have also enjoyed it however you seem to periodically have glitches that are very frustrating. I am hoping that this glitch can be cleared up soon. I have many bonus points and many unused puzzle packs that I purchased When I went to your customer service to explain my problem, I was told to sign up on your new puzzle app. I’m assuming when I do this I will lose my bonus points and unused purchased puzzle packs. Correct ?? Please can’t you just fix the problem with this app. Thank you. I hope to receive a reply.
Won’t download new puzzles any more
by frenchiepug222 on 2019/05/05 19:57
Worked great but now it won’t download the daily free puzzles
Mine exercise:
by Sandwelchmann on 2019/05/05 17:55
I’m 69 years old and my memory isn’t what it use to be so I usepuzzles as a mind exercise. 😊
Daily
by rufard on 2019/05/05 17:55
Why doesn’t daily download work?
What's happened to the free daily puzzle?
by brainpro on 2019/05/05 16:18
Love this game but for the third day my daily puzzle won’t load. What’s going on? Is everyone having this issue?
Dizzydic
by Dizzydic on 2019/05/05 15:52
Deja vu all over again :( Shades of last October's update. Does not seem to be compatible with iOS 5.1. Crashes whenever I try to open it. C'mon people - run the program before you post it. Apparently users are only permitted one review so I will add to this one. Upgrade to two stars although the compatibility issue has been ignored. Latest update of March 20, 2017 now has ads in the paid version. Question: what incentive is there to buy an app that makes me pay for their advertising? Can't give this a lower rating. Most recent update has expanded the advertising by forcing the user to view the store every time he/she clicks on "My Puzzles." I paid for this app and I should be the one to decide if I want to visit the store. Go back to having a button to click on to view the store. Fixed the previous complaints but took away the daily puzzle. Initially just watched wheel go round and round now says “Network Unavailable.” Major technical issue - fix it!
Daily puzzle
by bcbmeb on 2019/05/05 14:42
Will not load!! Help. Bruce B
Great for long flights - but now?
by PacPolin on 2019/05/05 14:07
Saw a man playing the regular version in an airport lounge and decided to give it a try. I immediately upgraded to the pro version. Keeps the brain active and those long intercontinental flights seem to be much shorter. That was my opinion when I started playing this game SEVERAL years ago, and I still play it everyday, when it is not infected by some new bug that they created to supposedly to make things better! Why does everything else in the game load correctly but the daily free puzzle? The game no longer rates 5 stars, I hope they can resolve the issues soon and earn back their stars!
I love this app but....
by BSpinner on 2019/05/05 13:35
Daily puzzle is clocking :(
Fix issues!
by Ready to tear my hair out on 2019/05/05 13:21
I have been getting the never ending wheel of waiting on the daily puzzle for 3 days now. Yes, I’m on WiFi, have done all updates, uninstalled and reinstalled, and a hard reset. It still won’t go away!
I have a suggestion
by appr8er on 2019/05/05 12:59
SUGGESTION: Why not allow us players to submit our personal pictures to be selected as daily puzzles? Just add an upload conduit in your puzzle, with an agreement that any uploads will be the property of MobilityWare. Perhaps even add them as a package that can be purchased by players coming in late to the game, who would like to catch up. That way you aren't giving away all your inventory on a daily basis (that's 365 puzzles a year); but we still get daily puzzles! Give the submitter a name credit for bragging rights, and you're good to go! Just a thought. I don't suppose I need to mention that your internet is down. I hope everything is ok on your end. This is usually a very reliable game. OLDER REVIEWS: I have two gripes: 1. I've paid for ad removal, and am still bombarded with ads. I get it. They are only trying to promote their own puzzles. But in the 21st century, a second is the new minute. A minute is the new hour. So, being forced to click an "X" when I just want to play a puzzle can be annoying. 2. I'm not a fan of collecting coins to get free puzzles, and this is new. I enjoyed the game when I could sit back and relax; just play the puzzles without competitive mumbo-jumbo. But these are just my opinions, so I wouldn't find it fair to deduct stars based on an opinion. The game still works great, and the ads and coins don't interfere with the actual puzzle playing. If you're into earning coins through gameplay, you'll enjoy this. I don't play for competition, so my puzzles only earn me 6 coins per finished game. Yeah, see, now you get it. If you play competitively, you can rack up quite a few coins, and gain free puzzles. You also begin this new update with a gifted 1,000 coins. The game in general is awesome. If you're into zigsaw puzzles, you'll love this. And you'll probably love the new coin collections. I'm just a weird little thing who wants to snap puzzle pieces together without all the fluff. If there was a way to disable the coins and ads, I would. But it's still worth five stars. 🔷🔷🔷🔷🔷🔷🔷🔷🔷🔷🔷🔷 Older review: Even though I already bought the premium version, I bought this pro, expecting to play different daily puzzles from the free version (and I'd have two free daily puzzles to complete each day), but they are both identical. I'm asking the devs if they'd consider adding different puzzles in each, what with the pro being a different app from the free version, and all. I realize that adding better features to the pro from premium wouldn't be fair to premium upgraders. But offering different daily puzzles wouldn't be like cheating upgraders when they paid the same price. It would just be a difference of the same quality. Well, until the issues of the free version get sorted out, I can at least pretend they are actually different, as I enjoy the updated pro version that the free version doesn't have. And if one crashes, at least I have the other. I've installed all JSP in the App Store, and so far, this and the identical premium updated free version are the best JSPs in the App Store. So, if you're wondering if you're making the right decision, you are...as long as you aren't a dumbo like me and have already updated the free version to premium. 😁 If you have the free version and haven't updated it to premium yet, purchase this pro version instead. They are both the same price, and contrary to the developers claims that they are different apps, they are actually identical (aside from the fact that the free version doesn't have a working update yet). Until they decide to make some fair and worthy changes, there's no justified reason to buy both. Enjoy!
The free daily puzzle is not working
by Louie addict on 2019/05/05 10:59
Love the app but the free daily puzzle is not working. Just see the cycling circle
Was really great
by &9*3585 on 2019/05/05 02:10
I still like the app, but for the last week I no longer have access to the daily puzzle. The circle in the daily box just spins and spins, never showing what the daily puzzle is. I know I can buy new puzzles when I complete my already downloaded items. Just a bit disappointed.
Like this immensely
by mik ob on 2019/05/01 22:08
I’ve had np problems with doing these puzzles. It’s wonderful relaxation and very enjoyable.
Puzzl lov.
by Maxthecoton on 2019/04/29 23:33
I love your puzzles but I only give it a four because the puzzle keeps freezing up so I have to close down and re-open to move the pieces
I loved this until the last update in late March 2019 - update: it’s fixed!
by Maykirk on 2019/04/25 05:21
What happened to my favorite way to relax? Now I’m constantly annoyed. No matter what size I set the game table, many of my puzzle pieces get stuck way, way off the field on my iPad and I can hardly grab them to get them into play. I keep activating my tool bar instead. Invariably I’ve missed one in a far off corner and must go rummaging around. It disturbs my peace and concentration. I will return you to five stars if it goes back to the way it was before March 24. Update. Latest version fixed the annoying problem of pieces stuck in the edges. Bravo. Thanks for listening to your reviews. I’m happy again!!
Jigsaw puzzle pro
by Zippy..bing on 2019/04/23 19:33
The improvements in the layout when opening the puzzles are great. The pieces actually fit the screen. Personally, I don’t like the selection of the recent puzzles as much as the older ones. But These are still the very best jigsaws! As mentioned previously, I would love to see more collages, montages, collections, flowers, fruits and vegetables. Keep up the good work! Still love these puzzles. I do wish the storage issues would be taken care of then I would be able to get even more puzzles without using so much storage. Keep up the great work and colorful puzzles! Obviously I love these puzzles! I would still like to see the storage issue dealt with. I absolutely love the montages, collages and now the collections puzzles. Please, more, more, more! Since my last review I realized that this app would be perfect with 2 improvements. First memory storage could be improved. The puzzles are so attractive that it's hard not to buy them all but this takes up too much storage space. Two other jigsaw puzzle games have found ways to overcome this. It would be great if it could be done with these beautiful puzzles. I have mentioned in other reviews...a tray would be wonderful and useful for doing the larger puzzles. Thanks again for a great app. These are still some of the most beautiful puzzles. Since my last review when I suggested more montages and collages the app has added more. I still continue to enjoy the bright colors and great selections. I particularly enjoy the montages and collages and would love to see more of these, These are beautiful puzzles...lots of colorful fun. My only thought to make it better would be to offer the option to use a tray. Doing the more difficult puzzles with lots of pieces and not very much space is an example of when the tray is useful. Keep up the good work!
Latest update needs more bugs fixed
by Ddug1953 on 2019/04/23 12:23
My puzzle background is black, I cannot choose another background and I cannot move the table around to see hidden puzzle pieces on the edge.
My favorite app
by Hoopstergirl on 2019/04/22 23:02
Love this app. Love the variety of puzzles! Really like that you give rewards for completing the puzzle.
Some Thoughts
by Cozy Puzzler on 2019/02/23 00:04
I give the Jigsaw Puzzle 4.5 stars right now. Pros: I like how the developers respond to concerns. I like most of the puzzle packs. I really enjoy winding down at the end of the day with this puzzle app, it is well done. Cons: I very much don’t like the swooshing sound. I would like to be able to turn on or off specific sounds. I miss the clicking sound when puzzle pieces connect together or fit in a corner. I just had to turn off the sound because of the swooshing. Nails on a chalkboard. No offense. It’s a preference thing. I like it better when puzzle pieces pull together like magnets when they fit. I’d like the puzzle example window to expand larger so I can see more detail. My older eyes have a hard time seeing details in a smaller window. I would like jigsaw puzzles with more diversity. I’m Caucasian and even I get tired of all the Caucasian themes. I think there is a very large untapped market of jigsaw puzzle lovers out there. Pleasant scenes with different Ethnicities, races, LGBT, cultures, etc. Even if the developers create a whole new jigsaw puzzle app since some folks get upset with change. Copy the old one and place new diverse puzzle packs in it. Along with cats, dogs, and other animals of coarse. And mountains, bridges, rivers, etc. Thank you for your time and efforts.
Problems with Jigsaw Puzzle Pro
by OraPearl on 2019/03/08 03:07
I think I wrote my message on the title line so I hope you get our list of problems. We normally rate you with 5 stars but right now we can hardly work our puzzles. In August I was putting a puzzle into puzzles in progress and it got stuck with the little spinning circle with no picture. It is still like that. It does not keep me from using the puzzles in progress section. At that time we noticed our screens were becoming jerky and unstable. We will be working a puzzle and then it just goes back to the icon page. We pick it back up and continue with our puzzle. Today when we used the scatter button the pieces scattered out to the very edge of the screen and they have never done that before. We need your help! This is our entertainment. Thanking you in advance. "..............New problem is when selecting the free daily puzzle it freezes the screen with the background only and no puzzle pieces. To unfreeze the screen I have to power off the iPad .When I power up I am able to select and build other puzzle packs but if I go back to the daily puzzle again the screen freezes and the process starts all over again. We have had our iPad checked and it is ok. It’s in the game. Again please help us!
Too much “ta dah” that you have to wait on
by dinawis on 2018/06/15 12:51
Loved this until they added all that “ta dah” in the last update. Now when you complete a puzzle you have to wait on the “ta dah”, then click on the “ta dah” for finishing the puzzle, then wait for another “ta dah” for finishing the puzzle in that group, click out of the group, click on the puzzles in progress just to get back to where you expected to be in the first place. Not purchasing any more from this place. It took a long time to find a puzzle app that was well done. This was it until they added all the “ ta dah” crap. This app hangs now and looses its icons when there’s no internet connection. Customer support claim that it does not require internet to play but it does attempt to blast you with its sales adds and hangs the tablet when no connection. Eventually it clears itself but you have to wait for that huge sale add in your face. This pattern always follows after downloading free and or purchased puzzles. So you have to connect back to the internet to restore free and purchased icons and sometimes to start a puzzle. This is a problem only for those of us in poor internet access areas.
Updated, now won’t connect to network!
by ChihuahuaBoxer on 2019/07/07 22:52
I’ve enjoyed Jigsaw Puzzle Pro for several years. I’d had no major problems over the years, other than 2 puzzle packs not loading properly. Unfortunately, that changed after I downloaded the current update. Now, the app won’t connect to my network. The area where I get my daily free puzzle just continues trying to connect to my network, to no avail. I thought that, at least, I could play the puzzle packs I had already opened, but all I get when I click on a pack is that I need to connect to my network, in order to open my puzzle packs. Once I reopen my puzzle packs, if I can ever get back on my network, will I still be allowed to play offline? I can get online with the other apps that I tested, including the App Store, which is how I was able to leave this review. Therefore it’s Jigsaw Puzzle Pro’s latest update that has caused the problem. Thank you, in advance, for solving the issue. Before last update, 5 stars, after current update, 0 stars, but that option isn’t offered, so you get 1 star. Jana [Edited on 7/7/19] I am updating my review because all of my issues, mentioned above, have been resolved. This means that I have changed my rating from a 1 to a 5, again. I miss the way the puzzle pieces used to snap together & the sound it made, but those aren’t big enough issues to subtract a star. I believe that I will relax with one of you puzzles. Thanks for your great puzzle game!
Addictive
by Tommie O on 2019/05/26 19:09
Every update gets better and better! Thanks Another addendum: the latest update has some really nice features. More puzzle pieces is a nice option for some of us that finish a puzzle in an hour or two. I'm really happy that you folks listen to your fans. It certainly makes adds to reasons to purchase! One thing I miss from several versions ago is being able to pick up two pieces at a time when I use two fingers to drag them to a new position. When I sort pieces by color, I just want to grab all of the pieces of a single color, and when I sort pieces by shape, I want to grab pieces that are the same shape as quickly as I can. Moving pieces one at a time takes even longer with more pieces on the board, now. Addendum: I've never had a problem with this app....until now. This latest version which was supposed to "fix" problems that I never had, now crashes the app and slows the app to a crawl if I'm lucky enough that it doesn't crash upon launch. Hope there's a new update soon??? 😱😱😱 This puzzle is positively addictive, and each puzzle is solved in a different was...sometimes you sort pieces by color, other times the pieces should be sorted by shape. I've tried a lot of different jigsaw puzzle apps, but this one is, by far, the best!
Best Puzzle App
by Lentyt on 2017/10/17 02:02
The latest update causes all the loose pieces to scatter instead of just the pieces inside the puzzle. That is a nuisance to those of us who carefully sort pieces in the margins! Also, the puzzle doesn’t fit inside the frame and the pieces do not visually appear to be in place even when they click. Please go back to only scattering loose pieces inside the main puzzle frame and resolve the visual aspect of the frame and pieces!!! I have used and recommended this app for years! Plays like a table puzzle without all the hassles! Large variety of puzzles to choose from, however, the free puzzle of the day is always interesting and challenging. For variety in difficulty level choose the number of pieces you are comfortable with. Best of all Customer Support actually listens when there is a problem!
Puzzle improvements
by twomeo on 2019/05/06 23:31
Both my husband and I love doing these puzzles. It's a great app, but we'd like to suggest a couple of improvements. The color of a piece changes as the piece is moved from outside the puzzle box to it's place. It is usually lighter on the outside and changes to darker in place, and that is very misleading when there are many pieces of a background color. We prefer pictures with several contrasting colors, as opposed to pictures that appear to be all one value or color. Also, there have been several repeats in the free puzzle for the day. You have so many puzzles, is that really necessary? We often do 2 puzzles a day. We have not been able to load the free puzzle of the day for about a week. Please fix that bug.
Fun game, play almost every day.....but now...
by Ton-o-fun on 2018/04/19 18:28
I lIke the free daily puzzle. Major drawback in the newest version where you can't grab multiple puzzle pieces when trying to organize them. You used to be able to move at least five at a time but now you can only move one. (Update: This function is getting a better, but I now have to hit the lock/unlock button every time I want to move five pieces at a time.) Update: the developers seemed to have addressed my issue, sort of, so game play has gotten a little better. When things get better they soon get worse. With the latest update this app has gotten super slow to load puzzles. It seems now there is a percentage indicator on the puzzles it got slower and the percentages don’t even change.
Daily puzzle doesn’t work
by jennyw2 on 2019/05/11 13:39
Update - took a while but update came through to fix the problem without having to reload the app. Back to five stars! I have had jigsaw pro for a long time and it worked fine until a couple weeks ago. So far no fix for the pro version for the daily puzzle and only solution they posted for version not pro is to load a new game which isn’t the same as the update. I buy enough new puzzles so I’m not just using this version for free. One star review until this gets fixed which I hope is update to existing app not a new app (I know I can restore but last time I did that it was puzzle place by puzzle pack and not convenient and time consuming). Will update review if see a fix that works.
Update broke almost everything
by Srfnsew on 2019/02/08 01:44
I loved this game until the update. I play on my ipad. WhenI start up, it goes sideways, then landscape, then upside down, and finally backto landscape....every time. Now I cannot sort my inprogress and if I hit the default, it locks my ipad up and I have to close the game and start again. After completing the border, and hit scatter, the pieces go clear off into the black sides. I tried changing the table size in the settings but even a new puzzle has large distance between pieces and is the same size table. Help. I loved this game and have spent a lot on packs. Update: The scatter works ok now. The in progress sort still hangs and locks up. Otherwise, I still love this game and enjoy playing it.
Nice game, some suggestions
by amr1 on 2018/01/01 16:49
The game is very nice, the action smooth. Some suggestions for future that would make this a 5-star game: 1. Make the puzzle piece shapes unique. While there are several different puzzle piece styles, such as a piece with 3 tabs on the top, bottom, and left, and a blank on the right, all pieces of that style are of “cookie-cutter” identical shape. This sometimes makes it a guessing game to fit pieces together, especially when working a section of solid color or very dense pattern, rather than relying on color and shape. It would be more realistic to construct pieces using the same styles, but making each piece of a given style vary from the others, like a physical puzzle. 2. Allow rectangular puzzles.
I loved this until the last update in late March 2019 - update: it’s fixed!
by Maykirk on 2019/04/25 05:21
What happened to my favorite way to relax? Now I’m constantly annoyed. No matter what size I set the game table, many of my puzzle pieces get stuck way, way off the field on my iPad and I can hardly grab them to get them into play. I keep activating my tool bar instead. Invariably I’ve missed one in a far off corner and must go rummaging around. It disturbs my peace and concentration. I will return you to five stars if it goes back to the way it was before March 24. Update. Latest version fixed the annoying problem of pieces stuck in the edges. Bravo. Thanks for listening to your reviews. I’m happy again!!
Performance problems
by Chucker47 on 2019/03/15 16:07
I first rated this app 5 stars, but now I'm dropping it to 3 star (2 star crossed my mind). I still love working the puzzles, but it's very frustrating that the app loses all track of your progress (puzzles completed). I had completed several sets of puzzles and one day that history just disappeared. Now I can complete a puzzle and it doesn't show up as completed. Have they been too successful and don't have the computer power to keep up with their user base? As you see above, I started at 5 stars, then went to 3 stars. Now I give it 1 star only because zero and below is not available. I went through the same scenario again and, once again, everything disappeared. Now this app says Internet not available even though every other app works just fine. It will be interesting to see if this review posts (you know - with the internet not being available).
Beautiful puzzles
by Joy'sview on 2018/07/28 04:17
I love the puzzles I have chosen. I like the colors...the puzzles that are bright and clear...especially the cottage scenes, the town scenes, the vivid colorful puzzles. I do the 64 piece generally. I don’t want to stress over hundreds of pieces so a quick puzzle that I can do while resting is good. I have ordered 12 puzzles I think. All the puzzles I love. I keep looking for new arrivals. I hope to see more cute Halloween and Christmas puzzles in the future...and beautiful winter scenes. Right now, I am working through the ones I have. I will stop and work on the holiday puzzles during the holiday months. This has given me something new to enjoy on my iPad. Reading, games, puzzles...I love my iPad so much.
Update to Aug 5, 2018 review
by Roadrunner1960 on 2018/11/12 08:41
I was very unhappy to have purchased the pro version only to find out the puzzles did not transfer. I was contacted by the developers who asked for more information, then worked with me to resolve my issue. I was quite pleasantly pleased this evening, to open the original app to finish a puzzle, and discovered that the puzzles DO now transfer. This put all my puzzles on the same app instead of being spread out. I am returning my review to 5 stars. The puzzles continue to be beautiful with vivid colors, a very broad variety, and fun to work. Very happy that the developers are listening and making the app changes to satisfy their customers. Awesome job!
Pick-up and play
by Grizzly Dude on 2019/03/24 20:06
Awesome app. Great controls and graphics. One thing is missing for me to make it a five 🌟 app. The ability pick-up and play, to have your current puzzle your playing available across all devices. For example if I was working on a puzzle on my iPhone and wanted to use my iPad the puzzle should show up in my “Puzzles in Progress” but it does not.I am not a member of Facebook so there must be another way to sink these devices to each other. It also should work on “My Custom Puzzles” also. One other thing, would it be possible to have the picture of your current custom puzzle be viewed on your “My Custom Puzzles” tab? Thanks for all your great work.
Not happy
by jllshaw on 2018/01/07 19:17
I have been a customer of yours for several years now and have always loved the puzzles, however this time I am not happy with the new format you have created and would like to see it go back to the way it was. The original way was that you could see the puzzles all at one glance and not two by two, I also do not like the way you have made the categories - that did not need to be done either. I am going to stop ordering these puzzles because there was no reason to have to change any of the original format- when you have something that is working, Do Not Fix It !
Updated: Lost All Puzzles and Progress
by Ct May on 2019/02/06 09:45
Update: Update in Feb 2019 fixed issues I was having. Would recommend this app for puzzle enthusiasts, but keep an eye out for the reviews here if future updates have problems. Warning!! The 2019 update can remove puzzles you have downloaded and the record of puzzles finished. Been enjoying this puzzle app for years on several versions and had a LOT of finished puzzles, but everything is now gone. Do not update or buy anything for this app until you know it is fixed, since you will likely not get anything. Fingers crossed this is fixed one day, but I’m not hopeful.
By far, my favorite app!
by Chloe0111 on 2019/05/12 02:35
This is my go-to app to unwind and relax! With the Pro version, I love that I can use pics from my own photos if I don’t feel like using the ones in the puzzle packs! What a fun diversion! My only suggestion I would make is there be more variety in background color; often, the colors don’t contrast enough against the puzzle pieces and I can’t see the pieces “hiding” against a similar colored board. Otherwise, thanks for the fun times, and trying to keep up with everyone’s demands for improving my favorite app! I’ve practically dumped other games because they’re not as fun as this one (goodbye, Candy Crush!).
Please undo this "update"
by m1lepost1 on 2019/03/14 01:40
I am a software developer with 38 years experience and I have seen where updates are not always improvements and you've nailed it. The playability of this game has been greatly undermined. I can’t pick up the top piece in a jumble of pieces. The piece that does get picked up can be up to 1/2 inch away on a 10.5 inch iPad Pro. Even trying to pick up a piece that stands alone may take 2-3 tries... it seems the app simply hangs trying to decide which piece to pick up. When a piece is correctly placed that piece used to go to the bottom so as to not occlude what is/was below. That does not work now and correctly placing a piece that occludes other pieces is, well, simply wrong. It is too bad recent updates have nerfed this game so much. It’s a great game that used to work well. On the other hand, I know you have listened to customer feedback in the past and am confident these bugs will be fixed. Please make it soon. This game deserves 5 stars so long as the bugs are fixed.
What Happened?
by WestTwo on 2019/03/19 00:39
I used to look forward to this puzzle every day until they altered the program so that I have to be on a WiFi network in order to download the puzzle. I tried to contact Tech Support, but the message never went through. There are two issues with this. I often prefer to use my cellular data plan, and now, I have to go into settings and switch networks in order to download the puzzle. And, I also have a dual WiFi network so if I am on a 5G network, the puzzle doesn’t download. Sometimes, if I turn off my iPad and restart, I can download, but it doesn’t always work. I am very frustrated with this since the app used to work perfectly regardless of what network I was on.
Sometimes a slow response....
by mimisbambinos on 2019/04/12 19:31
I’ve always enjoyed these puzzles with very few glitches. Lately, however, this site is not as friendly with slow response when trying to tap the puzzle packs. I’ve had to tap, hold finger etc as many as 6-7 times then wait to have pack show up. Many times the site will freeze or pieces won’t move so I have to shut down and reopen. Not a big deal just a pain especially since I buy a lot of puzzles. Still love doing the puzzles when I relax or have to wait on things.
New update
by VeroPtm on 2019/03/07 18:10
Have enjoyed using this app everyday for several years. Suddenly after finishing a puzzle with 400 pieces it shows completion on the main screen and counts up coins. The next time I open the app those puzzles show 0% either in progress or on the main screen for the puzzle pack and need to be started from scratch. VERY FRUSTRATED! What has happened to my favorite app? Newest Update in February. In addition to the above problem which is still going on occasionally, it is a huge memory hog. I am working on an iPad Air and the the program has taken up 10.6 GB. Had to delete it because it set me too close to my full memory of 32GB. I had moved all finished puzzle packs to the cloud and only had one current pack and the free puzzles that can not be deleted. Soooo disappointed.
My Review
by miabmiab on 2019/05/05 21:53
I have been joying your puzzle app for several years now. I have referred this app to many friends who have also enjoyed it however you seem to periodically have glitches that are very frustrating. I am hoping that this glitch can be cleared up soon. I have many bonus points and many unused puzzle packs that I purchased When I went to your customer service to explain my problem, I was told to sign up on your new puzzle app. I’m assuming when I do this I will lose my bonus points and unused purchased puzzle packs. Correct ?? Please can’t you just fix the problem with this app. Thank you. I hope to receive a reply.
Good product, But Buyer Beware.
by therelybare on 2018/06/02 15:18
Picked up the free version of this app, which has ads in it. I thought I would be able to ignore the ads, but I was wrong. I bought an extra puzzle pack and then I wanted the ads gone. The only way to do it through a $13 package. I chose to buy this pro version. When I went to get the puzzle pack again, I was charged a second time. Don't make the same mistake. It's a good app, but beware the in-app purchases! I really like the app, but I really hate the sale pop ups that come in as soon as you open it. I thought the pro version was ad free, but that must mean other people’s ads, not theirs. Please do something to curb the annoying pop ups. I will buy extra puzzles when I’m &@#$% ready, okay?
Jigsaw Puzzle Pro
by noname in Bend on 2019/02/20 23:07
I’ve been playing this game for about three years now and the last two rounds of updates for the iPad have missed the mark. The playing area shrunk and the boundaries expanded so that it makes it hard to find the puzzle pieces. Sometimes when you try to grab a piece the whole screen moves but the piece doesn’t. And it’s really easy (frustratingly easy) to tap outside of the playing area and go to another application and then you have to find your way back to the game. At least on my iPad the game was a lot better to use a couple of updates ago. I still like to play but I can get pretty frustrated once in a while.
Issues resolved. Yay!
by PBJ0619 on 2018/01/20 01:19
Still great! Love the daily puzzle! This a revised review as of December 8; 2017. I think things have finally been fixed and the app is running smoothly. Thanks! It’s very enjoyable. This is a revised review (again) as of August 17, 2017. Well, it took long enough but after deleting and reinstalling the app several times it is FINALLY working! A tad glitchy but at least we're up and running again. Whew! I'm guessing the issues came as a result of them now being part of Mobilityware??? Anyhow I'm glad to be playing puzzles again. Is used to be a terrific app! I most likely spend too many hours working these puzzles. My grandchildren really love it when I make the puzzles with their pictures. Sadly, the app will not open past the initial screen. I've now gone from daily play to none because your app will simply not open. This latest update has wrecked what used to be an amazing app. Please fix this.
Was great, now it’s not (great Again!?!)
by champersrat on 2019/03/06 21:05
Update 6 March....just installed the latest update, and hallelujah. Can’t say for sure everything is perfect, for all players, but it is finally playable again for me. Thanks to the developers for continuing to work on the problems. Original comment.....Giving three stars for the long time I’ve enjoyed this app. Lately moving pieces around is extremely frustrating, to the point where I don’t want to play. Hoping this issue will be fixed soon and this can return to five star status.
Bad update
by Desert Paddler on 2019/02/19 04:33
This has been a five star program since I purchased it many years ago, but the major update they just made drags it down to three stars. It takes longer to open. It always opens in portrait mode even though I have my iPad locked in landscape. I have to unlock it and relock it in landscape mode every time. The table is now so large that I spend half of my time trying to find pieces hidden around the edges. The preview pictures is now too small to see any detail before you decide to open a new puzzle. Too bad somebody decided they could make it better. It was pretty close to perfect before they "fixed" it.
Great for long flights - but now?
by PacPolin on 2019/05/05 14:07
Saw a man playing the regular version in an airport lounge and decided to give it a try. I immediately upgraded to the pro version. Keeps the brain active and those long intercontinental flights seem to be much shorter. That was my opinion when I started playing this game SEVERAL years ago, and I still play it everyday, when it is not infected by some new bug that they created to supposedly to make things better! Why does everything else in the game load correctly but the daily free puzzle? The game no longer rates 5 stars, I hope they can resolve the issues soon and earn back their stars!
I’ve been doing these puzzles daily for a couple of years. This new version is unusable to me.
by giuseppiallegro on 2019/03/06 00:05
The scatter pieces feature was nice in that it would clear the puzzle area yet not overlap all of the pieces on the periphery. You can do that with a physical puzzle. This latest version is even harder to use than it was without the scatter feature. The last few updates have been increasing in their level of dudness. I’ve bought around 20-25 puzzle packs and like doing the daily puzzle, but this latest update is the worst from a usability perspective to me. I typically do the 256 piece puzzle, and my Apple Pencil on a 12.9” iPad Pro couldn’t reliably select pieces scattered at the edges. Your mileage may vary, but if this is the future of this app, I’m cutting my losses and uninstalling.
Love this app
by Racylacie52 on 2019/02/18 20:48
I think the app has changed in the way of I don’t like how when now you hit the scramble button and the pieces go every where and you have to go and put them all closer to the puzzle in order to see them ! It takes up a lot of your timer!The puzzle pieces are small so you can't go much smaller than 289 pieces per puzzle or you just can't see them lol. And I wish it covered more of the screen I had this app on my surface and now I was so pleased I have it now on my IPad. It is my favorite game app and I really love having my grandkids put together a puzzle and discover it is a picture of themselves. Love that
Dizzydic
by Dizzydic on 2019/05/05 15:52
Deja vu all over again :( Shades of last October's update. Does not seem to be compatible with iOS 5.1. Crashes whenever I try to open it. C'mon people - run the program before you post it. Apparently users are only permitted one review so I will add to this one. Upgrade to two stars although the compatibility issue has been ignored. Latest update of March 20, 2017 now has ads in the paid version. Question: what incentive is there to buy an app that makes me pay for their advertising? Can't give this a lower rating. Most recent update has expanded the advertising by forcing the user to view the store every time he/she clicks on "My Puzzles." I paid for this app and I should be the one to decide if I want to visit the store. Go back to having a button to click on to view the store. Fixed the previous complaints but took away the daily puzzle. Initially just watched wheel go round and round now says “Network Unavailable.” Major technical issue - fix it!
Please change back the Feb 2019 update!
by christaroo22 on 2019/02/09 23:38
I literally am on this app everyday. I even bought the paid version. But this latest update has rendered every iPhone X and above, the app is unusable. I’d give this app 5 stars all day long, except for this update. Every scattered puzzle piece near the edges is now difficult to retrieve (even with a stylus). And, ANY puzzle pieces near the bottom of the screen can’t be retrieved AT ALL without the “swipe up” function activating to toggle between open apps. Infuriating. Fix it and I’ll come back with 5 stars. I love this app.
Free Choice
by JD puzzle on 2018/02/15 20:53
In your recent update, you offer a free puzzle pack to those who sign into Facebook. As an individual who does not belong to Facebook (personal preference), why am I not offered a free puzzle pack? I purchased the app, have used it on a daily basis, have bought puzzle packs and have enjoyed working the puzzles. I thank you for making an app that is easy to use and entertaining but I do not feel you have the right to discriminate against me simply because I choose not to join Facebook
One of my favorite apps!
by SRsilentwind2019 on 2019/05/17 03:33
I really enjoy completing the free daily puzzle and have purchased other puzzle packages too. This app sets its self apart from others because you can earn reward coins with increasing puzzle difficulty and completed puzzles. It takes some time, but coins can be applied towards future purchases. Although there have been some troubles with several updates, the developers are responsive and do get back to questions and fix the issue.
I Hate The Latest Update
by AngryPuzzleAddict on 2019/03/16 05:12
I used to enjoy the many puzzles I purchased but since the latest update I spend my time fighting with the screen. I also hate the changes you made to the colors. I do puzzles because I enjoy the challenge but you are trying to make it so easy it's almost as though the application try's to solve the puzzle without me. That takes all the fun out of it. And these changes are the reason I stopped buying new puzzles. I believe these changes likely make it nearly impossible for people with disabilities to control the screen. I´m considering going back to hard copy puzzles as developers of puzzle applications don't seem to recognize when enough is enough.
Love it, but as of today it stopped working properly
by DanishChick on 2018/03/31 03:41
I can move the pieces but I can’t rotate them any longer. I deleted the app and then re-downloaded it but that didn’t fix the problem. I also shut down my iPad and the turned it back on, twice, but that didn’t help either. All my other apps are working as usual so it’s not my iPad. I don’t want to give up on Jigsaw Puzzle Pro because I have purchased almost two dozen puzzle packs and I love the pictures.
Addictive puzzle app!
by Mangowoman 84925 on 2017/10/02 04:08
The best thing about this app is the huge selection of beautiful high-quality images. For a couple of months, I couldn't use Jigsaw Puzzle Pro because of all the glitches it was having. The developers seem to have sorted out most of them. It's still a bit slow, but that's probably the fault of my old iPad. The one thing I don't like is the graphic of the red bow on icons of puzzle packs that haven't been opened yet. Totally unnecessary and tacky. Otherwise I'm glad to be able to use Jigsaw Puzzle Pro again.
Was great until the upgrade!
by Akimitsu on 2019/02/05 02:43
Hate the upgrade! The look of the pieces is different on the table. My favorite table color change and now too bright. The scrolling across the board is slow and jerky. When you try to move the pieces you must touch the piece in exactly the right spot or you scroll across the table which is so annoying. The whole feel is different and is just not as enjoyable to play. I get annoyed after a few minutes now and quit playing. Bring back the old versions. And what really bothers me the game upgraded on its own without asking.
Freezing puzzle- OK NOW, my fault
by Barbmac528 on 2017/10/12 22:55
I can’t move the puzzle to get to all the pieces- it freezes. Also, it would be nice to be able to move the puzzle over the pieces around it instead of picking up one piece and putting it into place. It was my fault the screen was freezing. I figured out what I was doing wrong and it started working again. It’s a good app but I do still wish I could move the puzzle around and pick up pieces that way instead of picking up individual pieces. My old puzzle app worked that way.
The best jigsaw app out there
by Lindibur on 2019/06/08 16:54
This was the first jigsaw app I tried, and I loved it! Tried a couple of the others, but have since deleted them as nothing compares to this. You can play relaxed or really challenge yourself. To me, this is the next best thing to actually setting up a table and throwing pieces out to work a puzzle. Free puzzle each day, plus a number of free puzzle packs to download. I have also purchased some beautiful puzzle packs. Great way for me to unwind.
Love this app!
by Fematale on 2019/05/26 21:44
I love this app so much. I would normally give it 5 stars because there are so many options, it’s beautifully crafted, there’s never any glitches, etc. However, one of the best features is its objectives; they give you a challenge and it makes the whole app that much more fun to use. This feature is supposed to be updating and has not been available for months. I’m really sad that I can’t continue my objectives and wonder when and if it’ll ever be available again?
Super App but recent changes lessen experience
by imk8 on 2018/04/06 22:19
Great app all around, high quality photos, broad selection. Newer versions have taken care of the few previous issues that bothered me, but added some new ones, including persistent and relentless advertising of “sales”, and display of finished puzzle is now very small so you can’t really admire your finished puzzle. Why did they do this? To make room for more in house advertising, so getting sick of that.
Nice App
by AWF7 on 2019/06/09 20:07
I really like this app. It works well for me, and I like the option to choose my own photos if I want. I also like a lot of the puzzle packages that are available. I also like being able to choose different color backgrounds for the puzzle area. I did find that the scatter feature sometimes scatters the pieces past the edge of the screen, so I don’t use that often, but it’s nice to have if I need it. Thank you for such a nice app.
Jerky!
by singlow5 on 2019/02/28 16:56
I love these puzzles and am happy you immediately corrected the last attempt to make it better. But I miss the magnet that allowed my poor eyes to get the piece just close enough without lining up every edge. I also feel like everything is jerky and touchy now which is difficult for already shaky hands. In the middle of moving a piece the board suddenly freezes or blows up or shrinks or the piece won't follow my finger. I guess I miss some things that made it the best puzzle app to begin with.
Disappointing feature omission
by hoosiernick85 on 2019/03/25 04:20
Recently had to reset my iPad and was disappointed to find that while my collection of “coins” was saved to my Facebook accounts, none of my completed puzzle history was. Annoyingly, the app adds two default puzzle packs to every install, and you can’t delete them. I may be OCD, but I like seeing the check marks on my puzzles showing them completed. So here I sit, doing each of the “sample” puzzles again with just 4 pieces so they’ll show as completed again. Wish I could just delete them.
Puzzle update
by Wanhogya on 2019/03/06 07:28
I totally agree with the last person that wrote in. Everything was fine before. I loved it. Now I'm not sure if I will stay or find one similar to your previous puzzles. The puzzles are harder to slide in, and the whole puzzles slides around and is harder to control. Please fix the problem. I loved this and I want to be able to play this in a better an easier way, like before. Now my hand gets to tired trying to manipulate the pieces. I keep coming back to check it out, but it isn't better yet.x
Used to be great
by looking elsewhee on 2019/02/24 14:35
This was by far the BEST jigsaw puzzle app until the latest update. I used it daily for at least an hour in the evenings to unwind. They should have left well enough alone. Now there are issues with the music settings ( they are not saved from session to session), the table play is still not back to manageable; the opening is not smooth; and worst of all, the app now positively EATS my battery, rendering it almost unplayable. I am playing on a relatively new iPad and none of my other apps affect the battery in this way. So instead of a 5 star rating I have dropped it to a 1. Sorry MobilityWare - you screwed up royally with this last update.
Rating Trends
0,0,15,3,4,5,8,6,3,1,7,3,5,3,7,4,9,7,4,4,0,0,0,0,0,19,0,6,0,7,0,6,7,3,1,0,3,0,0,5,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,1,0,0,0,1,0,0,0,1,0,1,0,0,0,0,1,0,0,0,1,0,1,0,1,0,0,0,0,0,0,1,0,0,0,0
All Versions
4.0
6,532 total
 5
4,847
 4
953
 3
276
 2
159
 1
297
Current Version (2019.7.1)
4.0
2,681 total
 5
1,978
 4
374
 3
127
 2
68
 1
134
Version History
More...
Screenshots
Search Visibility
App name
Jigsaw Puzzle Pro
Description
Welcome to the ORIGINAL Jigsaw Puzzle app! Enjoy the largest, most beautiful collection of puzzles on the App Store, and play FREE jigsaw puzzles every day! Don’t let the imitation jigsaw apps fool you. Jigsaw Puzzle is the only app in the App Store made by the jigsaw puzzle experts! Sorting your pieces, moving your pieces around on the board, filling in the edges – it feels just like the real thing! Only now you can take the puzzle with you anywhere you go! We handpick every image to ensure the highest level of quality. Check out some of our favorite puzzle packs, like World of Color, Americana Summer and British Life. We're constantly creating new puzzles that we know you will love! Jigsaw Puzzle is great for puzzle enthusiasts everywhere! Just pick your number of puzzle pieces and go, it's that simple! CHOOSE NUMBER OF PIECES • 4 to 1024-piece puzzles (iPad) • 4 to 400-piece puzzles (iPhone/iPod Touch) FEATURES • Over 20,000 beautiful, high-quality images! • A new FREE puzzle every day!! • FREE downloadable Puzzle Packs • New Puzzle Packs released each week • Earn rewards by completing puzzles! • Use the Jigsaw Credits you earn to get new Puzzle Packs! • Puzzles from your favorite jigsaw artists like Joseph Burgess and Nicky Boehme • Turn your personal photos into your own custom puzzles! • Play on your iPhone, iPod Touch, or iPad! • Play large puzzles! • Music soundtracks • Scatter pieces on the puzzle area • Rotate pieces for a greater challenge • Randomized pieces -- no two puzzles are the same • Work on more than one puzzle at a time • Saves every puzzle you've ever solved • Share completed puzzles with your friends • Game Center leaderboards -- Compete with your friends! • 40+ distinct objectives to unlock Puzzle Club is an optional subscription. Through your subscription, you will immediately receive free access to a collection of puzzle packs in the Puzzle Store! A paid subscription also allows you to create and solve an unlimited amount of your own custom puzzles, and turns off ads in the game. You can still watch ads for additional Jigsaw Credits, if you so choose. You may choose a subscription plan according to the price and duration. The prices are $6.99 per week, $19.99 per month, or $139.99 per year or equal to the same price in other currencies. The subscriber's iTunes Account will be charged when the purchase is confirmed. The one-week free trial is an introductory offer that automatically rolls into a paying subscription. If you cancel before the end of the free trial period, you will not be charged. If you choose to upgrade or downgrade during the free trial period, please take notice that you will forfeit the remainder of the free trial. In the case of canceling your subscription, you will lose all the benefits described above and all downloaded subscription packs will be temporarily blocked. You may unlock them at any time by renewing a subscription or purchasing a separate puzzle pack. Where applicable and subject to exception, any unused portion of a free trial period will be forfeited when the user purchases a subscription to that publication. Payment will be charged at confirmation of purchase. Your subscription automatically renews for the same price and duration period as the original package, unless auto-renew is turned off at least 24 hours in advance to the end of the current period. Purchasers can manage their subscription and turn off automatic renewal in their Account Settings. Your account will be charged for renewal within 24-hours prior to the end of the current period, which will identify the cost of renewing your subscription. Please see our privacy policy at http://mobilityware.com/privacy-policy.php Please see our Terms of Service at http://mobilityware.com/eula.php LIKE US ON FACEBOOK: https://www.facebook.com/mwjigsawpuzzle
Shadow
by FrozenAgain!!!!! on 2019/08/17 02:36
August 16, 2019: PLEASE REVERSE LAST UPDATE! JULY 31, 2019 (regarding July 23, 2019 UPDATE) In addition, puzzle piece edges now have an annoying effect to them and pieces are slow to respond (as mentioned a few minutes ago). Just not as enjoyable before UPDATE. PLEASE STOP UPDATING "FEATURES". Movement is now slow and jerky. My previous background which was great is now gone. I could give 5 stars if you'd just quit messing around with this great app! Change isn't always great....... ------------------------------------------------------------- -------------------------------------------------------------- Best puzzle app ever!! I've tried others... this is the only one I use. September 30, 2017...Would love to buy more puzzle packs (I see a few I'd love to get), but my 4th edition iPad will no longer get updates, i.e. iOS 11. Anything else I buy will not transfer to a newer iPad. I'm sure you already know that 32 bit will be obsolete and 64 bit is in, and since my iPad cannot update...I wouldn't be able to transfer apps anyway. AUGUST 20,2017 .....Be HONEST!!!! If this is never going to be fixed...JUST SAY SO!!! This waiting for some kind of fix or response is getting ridiculous. Keeping app supporters in the dark is so rude and unprofessional. If this app is not coming back, I demand a refund for the many puzzle packs I've purchased. This has gone on way too long (Being ignored by Mobilityware). Where did programmers for Critical Hit go? AUGUST 19,2017... I don't know when Mobilityware acquired Critical Hit.....is this why the app has gone to hell? AUGUST 18,2017... What's wrong? Is this going to be fixed? Seems no one has received a response about anything. At least let us know that you are even trying to fix the app!!! AUGUST 14,2017....STILL💥NOT💥WORKING AUGUST 13,2017.....STILL💥NOT💥FIXED AUGUST 12, 2017 💥💥💥UPDATE💥💥💥 After latest August update, the app goes to the title screen and then CRASHES!!! This is the first time it's ever done this. I've powered down & reopened... NOTHING!! Very frustrating since I absolutely love this app. Haven't had any malfunctions until now. Is there any way you could and would fix this immediately? Keep your great reputation of responding to problems. A lot of people love this app and are waiting...... Will give 4 stars now and see how fast this gets fixed because like I said, this is the first serious problem for me... I have played this puzzle for a very long time and love it. Why the shadow ???? Ruins the playing experience and it seems no one likes it. Please don't think everyone will get used to it; just won't play as much or maybe find another puzzle app. Please reverse this unnecessary feature. 💥💥💥Update: Thank you so much for responding so quickly!! You guys are #1 for listening and having the BEST puzzle app; actually the best any category app. It's perfect the way it is now!! **********
Puzzle pack won’t download
by Me5000 on 2019/08/09 01:02
Just bought a pack. It won’t download. Never had a problem before. Frustrating. And yes, I submitted a form to app support, so don’t have that be your response to me.
Bad changes
by ghcredits on 2019/08/04 16:14
If you are having special events give me the opportunity to opt out. I am not interested. The app does not need constant changes. Your software developers ideas may be necessary to justify their jobs but the changes they come up with are not improvements——just annoying!!!!
Pieces no longer move easily into place
by Ayanna60 on 2019/08/04 13:08
Game has suffered since recent update. Hope they fix it because I really like it
Wonderful but...latest update is rough!
by Kansas20 on 2019/07/26 20:31
Update: 7/26/19 Still wondering when the objectives will return? It’s been about 4 months...? Update: 6/16/19 When will our objectives return? It’s been at least 3 months possibly longer since we’ve had access...?? Update: 5/7/19. Not much has changed from my last review...I still don’t have access to my Objectives and most recently, the last 3 days the Daily Free Puzzle has never downloaded. The spinning circle just sits in the middle and spins. You can go to the store, other puzzles, even collect free coins but you can’t get the free puzzle. 😞 Update: 4/8/19. Some things have improved like the scatter issue. The sensitivity has improved or I’ve adjusted to it. The game still opens in portrait no matter how my iPad is being held. I have a question about the Objectives, when is that coming back? I actually use that function often to check my progress or decide which puzzle pack I might want to purchase next. At this point with all of the changes, I’m neither using the app as often as I used to nor am I ordering new puzzles. 🙁 2/12/19: I enjoy my Jigsaw Puzzle Pro but this latest update has really made putting puzzles together a challenge. I play on my iPad Pro. 1) When I open the game, it’s in portrait, switches to landscape and then the sizing on the screen is off so much that I can’t see the whole home screen. 2) Going to a puzzle, the work area is much larger than the actual puzzle. If I were sitting at my table with a real puzzle, that’s fine but not on my iPad. The pieces are already small, now they are even smaller. 3) The pieces and background are extremely sensitive. If you try to pull a puzzle piece, most of the time the background moves. And I can no longer move 2-3 pieces at a time. 4) When scattering the pieces, they now go all they way out to the edge of the very large background/work area. It’s frustrating all the time to have to slide to the edges to find pieces. You go so far out, you can’t see the puzzle. It’s even more frustrating when you’ve finished the puzzle and are missing just one piece. Scatter doesn’t help if that one piece is on the edge of the great beyond! I enjoy my jigsaw puzzles to keep my mind active and to relax. My mind is still active but relaxing is not a part of the game with the new update. 😢
Part of my daily routine.
by Zephian on 2019/07/25 16:45
I complete a 400 piece puzzle as part of my daily routine to keep my mind sharp. Would love more control over the background - custom colors and/or access to photos would be awesome.
Hating it right now!
by FoolishTrash on 2019/07/25 06:23
Have been playing for years, but now it keeps losing the progress I have made within a pack. Work a puzzle, go on to the next, all is fine. But when I restart the game later, those puzzles are no longer marked as completed. I have worked the same puzzles 4-6 times! Then it happens again! Not good for you because I will never complete a pack and buy another!
Updated, now won’t connect to network!
by ChihuahuaBoxer on 2019/07/07 22:52
I’ve enjoyed Jigsaw Puzzle Pro for several years. I’d had no major problems over the years, other than 2 puzzle packs not loading properly. Unfortunately, that changed after I downloaded the current update. Now, the app won’t connect to my network. The area where I get my daily free puzzle just continues trying to connect to my network, to no avail. I thought that, at least, I could play the puzzle packs I had already opened, but all I get when I click on a pack is that I need to connect to my network, in order to open my puzzle packs. Once I reopen my puzzle packs, if I can ever get back on my network, will I still be allowed to play offline? I can get online with the other apps that I tested, including the App Store, which is how I was able to leave this review. Therefore it’s Jigsaw Puzzle Pro’s latest update that has caused the problem. Thank you, in advance, for solving the issue. Before last update, 5 stars, after current update, 0 stars, but that option isn’t offered, so you get 1 star. Jana [Edited on 7/7/19] I am updating my review because all of my issues, mentioned above, have been resolved. This means that I have changed my rating from a 1 to a 5, again. I miss the way the puzzle pieces used to snap together & the sound it made, but those aren’t big enough issues to subtract a star. I believe that I will relax with one of you puzzles. Thanks for your great puzzle game!
It used to be great...
by Carolrnc on 2019/07/04 22:26
I have used the Pro version of this puzzle app for many years. I used to enjoy completing the objectives. Now the objectives list does not function. I can’t get the ‘free coins’ anymore. It repeatedly says: “Check your internet connection”. My internet connection is fine. Please, please, fix these issues! I have purchased hundreds of puzzle folders and am one of your best customers. Please return the favor and FIX these issues!
Deceiving App
by neetico1 on 2019/07/03 19:55
What’s the point of the paid app if it doesn’t offer any additional benefits or content over the free version. I want my money back.
Downloading Puzzles Works Poorly with Slow Internet
by Hoyle99 on 2019/07/01 17:36
Downloading new puzzles can be a hassle. If you have slow internet, puzzles have trouble downloading even if you try to restore them, bring them down from iCloud, or even restart your computer. You would think with today’s technology, you would be able to program the App to function with whatever your customers are using nowadays...even if it is slow internet.
problems with jigsaw lately
by xzcwerlkgrebcstedlopenfkerge on 2019/06/28 00:10
It keeps disappearing on me while I am playing it and I have to start from scratch to get it back
Love puzzles? This is the one!
by Marywalex on 2019/06/27 02:45
I love the challenge and the complexity... love the choices you have... lots of variety. I’ve been playing this app for years. It doesn’t get old!
The Best so far
by design1945 on 2019/06/25 12:19
The fixes and improvements, have been great. Fixed the little things making the playing easier and more fun. There are still some things to still tweak, but no major problems. You can play your own pictures with no limitations, and they have great selections and good free puzzles. Hands down the best of the bunch!
Enjoyment
by c. Bartolomeo on 2019/06/23 02:12
Really enjoy working the puzzles! The owners of this app keep trying to make things better and better for all of us to use!! This is one app that was an excellent choice! Thank you to all those that keep working to perfect these puzzles!, Thank you from a very satisfied customer!,😊💕🇺🇸
Critique
by CMeran on 2019/06/21 19:17
Would like puzzle ap to be a little quicker after signing in. Would like title attached to puzzle after working puzzle. Would still like title re-attached to completed puzzle. Love to see kid puzzles return. I would like finished puzzle to stay as is so I can see all that's been done. Three more seconds before flashing to "finishing" portion.
Fixed at Last!
by Needsnature on 2019/06/19 21:44
Updates over the last several months caused some frustrating lack of functionality for iPad users. (I don’t know if other platforms were affected) This week’s update fixed the problem. Play is smooth. It’s easy to grab and move pieces. I’m happy again. Jigsaw Puzzle is the best jigsaw puzzle app I’ve use.
Puzzle Review
by Blessed gg on 2019/06/18 20:39
I really enjoy the puzzles! I am with the others in that the update I didn’t like, it is more sensitive and jumpy to the touch.
Good Fun
by Puzzled106 on 2019/06/15 01:13
I really enjoy doing puzzles and this one use to rate 5 Stars...however, a few months ago something changed and the puzzle will no longer sit still in it’s frame as I am searching and trying different pieces...very frustrating, but I’ve not given up on them, yet!
Great jigsaws!
by puzzledPam on 2019/06/14 23:00
I really enjoy this puzzle app and play almost every day. I especially appreciate the new background options, but would like to know how to delete unwanted ones.
App freezing
by Sweettooth352 on 2019/06/14 02:57
Freeze in the of a puzzle.
Jigsaw pro - new review after latest update 6/2019
by Bertrille on 2019/06/14 02:26
New review: I now have trouble opening SEVERAL puzzles packs that I have PAID for over the past few years. This puzzle packs have gone black and will not restore. I've never seen a notice saying puzzle pack expire after a certain time. Please fix this glitch. This is becoming a major headache! 1. I recently purchased $35 worth of new puzzle packs for pro and it won’t open. Since it won’t open, I would like a refund on the games I purchased moved over to Jigsaw puzzles (not pro edition!) 2. BIG FYI!!!!- no where does it say, updating to pro is not necessarily and is a completely different game. Nor are you told you will need to purchase packs for PRO as the packs for the regular program will not transfer. 3. This game needs a cart to put sets of puzzles into so you can buy as a group not individually. Or is this a way to buy and not keep track of spending until your Apple receipt pops up! I LOVE the program! I LOVE the puzzles! I DON’T love the game that won’t open on iPhone 8 or the buying issues.
4 stars
by Alan4100 on 2019/06/13 16:26
I enjoy playing puzzles with you.
STILL HAVING ISSUES
by The1stdave on 2019/06/11 17:56
PLEASE READ MY PREVIOUS REVIEWS TO UPDITE YOURSELF ON MY COMPLAINTS! I AM STILL HAVING ISSUES WITH THIS APP. I LOVE THE MY PICTURE PUZZLE OPTION. THE PROBLEM IS THAT I LOVE 256 PIECE PUZZLES AND LARGER, BUT IT IS HARD TO PLAY THESE SIZE GAMES ON MY IPHONE AND IPAD. WHEN I TRY GRABBING A PIECE, I GET EVERY PIECE BUT THE ONE I WANT. ALSO, WHEN I TRY TO PLACE A PUZZLE PIECE, IT WILL NOT GO WHERE I WANT IT TO GO. I HAVE TO TRY SEVERAL TIMES TO GET IT IN PLACE. THESE ISSUES ONLY STARTED WITH THE UPDATE FROM NOVEMBER 2018. I AM A DISABLED VETERAN AND USE THIS APP FOR MY PHYSICAL THERAPY. PLEASE FIX IT. PLEASE.
Stop "improving"!
by lindafaem on 2019/06/11 01:07
I loved this before the latest update. Can I get it back please?!! I was going to have my sister get it, but now I just don't care for it, so not going to suggest it to her or anyone. Adding to this: June 2019 ~~~ Wish I hadn’t updated. I liked it best a few mos ago. Is there a way to go back please? I’m very reluctant to get "upgrades" on most things now, as they’re usually "downgrades" to me. Others may like them, but doesn’t look like it on yours from your reviews.
Nice App
by AWF7 on 2019/06/09 20:07
I really like this app. It works well for me, and I like the option to choose my own photos if I want. I also like a lot of the puzzle packages that are available. I also like being able to choose different color backgrounds for the puzzle area. I did find that the scatter feature sometimes scatters the pieces past the edge of the screen, so I don’t use that often, but it’s nice to have if I need it. Thank you for such a nice app.
Very relaxing
by Scooter555 on 2019/06/09 01:57
I play this almost every night. I do not have time to play computer games but I find this to relax me every night. Easy to use and learn. Have used for years.
No-notice cash-only?
by AXSDude on 2019/06/08 20:41
I have spent a long time building up credits, and now the puzzle store won’t allow me to buy puzzles for credits any more. What’s up with this? Did I do something wrong?
The best jigsaw app out there
by Lindibur on 2019/06/08 16:54
This was the first jigsaw app I tried, and I loved it! Tried a couple of the others, but have since deleted them as nothing compares to this. You can play relaxed or really challenge yourself. To me, this is the next best thing to actually setting up a table and throwing pieces out to work a puzzle. Free puzzle each day, plus a number of free puzzle packs to download. I have also purchased some beautiful puzzle packs. Great way for me to unwind.
Love jigsaw puzzles
by northwest bound on 2019/06/01 05:01
This is the best puzzle app. I would much rather buy my puzzles than have a pop-up ad appear after every one I completed.
Puzzle problem
by dickeybum on 2019/05/28 22:46
2 payments have gone through, but I have not received the puzzles and it’s difficult to find the right place to give a complaint.
Great puzzle options
by Cdplam on 2019/05/28 03:39
I really like the puzzle image options in this app vs some others. They are similar to the same types of real puzzles you could choose from. The app is fairly easy to use, with a couple of nit-pick items. It is very easy to “lose” a piece on the board. You can spend a lot of time searching for a piece that has overlaid with a similar piece. I prefer the puzzle tray-type of organizer for the extra pieces vs the scramble version in this app.
Objectives?
by smmeyer on 2019/05/27 20:47
When are you going to have the “objectives “ choices back in operation? This is how I set challenges for myself , otherwise, love this app and all the awesome packages!
Love it!!
by Leno45 on 2019/05/27 17:15
Love this game I’m totally hooked.
Love it!
by Lakeisha28 on 2019/05/27 15:39
Addictive and challenging! Has to be the best jigsaw app I’ve ever played.
Love this app!
by Fematale on 2019/05/26 21:44
I love this app so much. I would normally give it 5 stars because there are so many options, it’s beautifully crafted, there’s never any glitches, etc. However, one of the best features is its objectives; they give you a challenge and it makes the whole app that much more fun to use. This feature is supposed to be updating and has not been available for months. I’m really sad that I can’t continue my objectives and wonder when and if it’ll ever be available again?
Addictive
by Tommie O on 2019/05/26 19:09
Every update gets better and better! Thanks Another addendum: the latest update has some really nice features. More puzzle pieces is a nice option for some of us that finish a puzzle in an hour or two. I'm really happy that you folks listen to your fans. It certainly makes adds to reasons to purchase! One thing I miss from several versions ago is being able to pick up two pieces at a time when I use two fingers to drag them to a new position. When I sort pieces by color, I just want to grab all of the pieces of a single color, and when I sort pieces by shape, I want to grab pieces that are the same shape as quickly as I can. Moving pieces one at a time takes even longer with more pieces on the board, now. Addendum: I've never had a problem with this app....until now. This latest version which was supposed to "fix" problems that I never had, now crashes the app and slows the app to a crawl if I'm lucky enough that it doesn't crash upon launch. Hope there's a new update soon??? 😱😱😱 This puzzle is positively addictive, and each puzzle is solved in a different was...sometimes you sort pieces by color, other times the pieces should be sorted by shape. I've tried a lot of different jigsaw puzzle apps, but this one is, by far, the best!
Fun, but Still problematic
by Tootler3 on 2019/05/25 23:53
This app seems to be very glitch-prone. Once again, even though my daily free puzzle shows up, it won’t work when I try to solve it. And it locks up my iPad! This requires a hard reboot to get back to the puzzle app, and rebooting does not fix the problem. I really like the puzzles, when they work. I encounter problems with the app at least once a week, and it makes me suspicious that it is deliberate by the developers. I lose the puzzles, and they don’t replace them or give me replacements unless Apple gives them a hard time about it.
More landscapes and cats
by finger Arts on 2019/05/25 20:28
Fun jigsaws. I like the clicking in place sounds, and many of the photos are lovely. I wish there were more landscapes and cats, buildings and scenery, but I know we all have different tastes. This used to be easier to use before the extra gimmicks were added.
I love it
by Nea Nea 2 on 2019/05/25 05:25
Best way to put a puzzle together without the mess.
Thumbs up
by Puzzle Solver AZ on 2019/05/24 21:04
These puzzles have worked for me fine. There are some beautiful puzzles.
Puzzle Disappointment
by Puzzle game on on 2019/05/23 01:41
Since Mobility Ware took over this puzzle application there has been one problem after another that hadn’t been there for years. Their updates for fixes only create more problems. This used to be my favorite pastime. When their last update removed 2090 credits I had earned and replaced the credits with 60 was the last straw. This used to be a five star application. It anymore!!!
Jigsaw Puzzle
by EquoBito on 2019/05/22 18:21
Entertaining design and flexible set up make for a great and affordable pastime. Reward structure for finishing puzzles and required points to redeem awards seem to be out of sink. It should be more enticing to players.
No daily puzzle
by Mscane2u on 2019/05/21 00:37
I love this game...play it everyday...but it recently started acting up! I cannot download the free daily puzzle...says there is no network connection and I know that’s not true! Have tried the link provided in the help section but nothing happens...it makes no difference!! I need this fixed...I just bought the pro version and it is doing the same thing....HELP!!! Five stars if this is fixed for me!!!
Fun app
by k2otrl on 2019/05/18 20:59
This is one of my favorite puzzle app. My only complaint is lack of space to work.
Background
by scooter 501 on 2019/05/18 07:44
I love this puzzle app and the changes you’ve been making, but my problem is I use the dark grey background and since making your changes the background now fades to dark too much around the edges making it hard to fine dark colored pieces around the outer edge. I’d appreciate making it all the same dark grey and not fading to almost black around the edges.
Puzzles
by cherokeewords on 2019/05/18 02:22
I have been enjoying the puzzles for about a week now. I didn’t think I would enjoy them as much as I am but. I keep looking for the next one.
One of my favorite apps!
by SRsilentwind2019 on 2019/05/17 03:33
I really enjoy completing the free daily puzzle and have purchased other puzzle packages too. This app sets its self apart from others because you can earn reward coins with increasing puzzle difficulty and completed puzzles. It takes some time, but coins can be applied towards future purchases. Although there have been some troubles with several updates, the developers are responsive and do get back to questions and fix the issue.
Thank you
by Zebraswoman on 2019/05/17 01:42
Thanks for fixing the app....I’m addicted
Vark of WV
by vark of wv on 2019/05/16 02:23
RESTORE games isn’t working. I’ve asked for help. I tunes ID is correct, yet as it tried to work, I’m told nothing, no error codes. Not receiving any of the games I paid for. There is a bug here.
Anon
by I am me 333 on 2019/05/16 01:27
Thanks for listening and changing the app back to the way it was before the latest update. I'm changing my rating back to the five stars, the way I rated it originally. Now it is again my favorite puzzle app that I've enjoyed for the last couple of years. I recommend this app to any jigsaw puzzle fan. ******This is the third day I've been unable to open this app, and I see others are having the same problem. I've bought and paid for a lot of puzzles and now I can't even use them. I don't understand why you haven't fixed it. I hope you aren't messing it up again like you did with the last update. When it works right, it's a great app, but a couple of more days of being locked out and I would have to change my rating and my recommendation to others. ********* *****A week now and still can't open app to use the puzzles I've paid for. Many others are having the same problem and you haven't responded. You need to either fix it or refund my money. I saved all the invoices. Changing my 5 stars to one. Thank you for fixing the problems that the last update caused. This is now, once again, my favorite jigsaw puzzle app. May 6, 2019......I’ve bought many puzzle packs and enjoy them. This is a great app when it works, but every time they update it causes problems. I haven’t been able to download the free puzzle of the day for several days. May 9, 2019..."The puzzle of the day still won’t download. Yet you keep asking me to rate the app and showing me what’s on sale so I can buy something. Since this has been going on for over a week and I’ve received no response to my comments three days ago, I’m lowering my rating from 5 stars. Please fix this so this app will again be my favorite. Thank you for your response to my comments on 5/9/19 and for fixing the problem I had. I have other jigsaw puzzle apps, but this one is best and my favorite.
Best puzzle
by Iluvpuzls on 2019/05/15 05:15
Mobility Ware makes awesome puzzle packs. They have great sales and easy to challenging puzzles. There’s always a nice variety of puzzles to work on. I love that there is a daily puzzle for free.
Used to love it....
by BabyBugO on 2019/05/14 22:35
Like many others, I used to love this app before all the last few updates. It is less user friendly and seems to have more 'bugs' that cause crashes. Oh and please bring back the objectives!
Was Great. Not Anymore
by Ktmbl on 2019/05/14 13:39
The puzzle pictures of the day are now mediocre. I was into the game objectives. Had to do certain puzzles or puzzle packs to complete objectives. It was motivating. The objectives have been halted. Under construction for several months. Unacceptable. Then the app keeps freezing. Not giving new puzzle of the day. If you delete app and reinstall. Sign in-even with Facebook. Says it took but red dot won’t go away asking me to sign in. You must start from scratch. All puzzle packs gone. Very frustrating considering I do puzzles to relax.
Needs work
by camb01 on 2019/05/13 14:38
I would like all the noises to go away but leave the clicks when you put pieces together. Also I would like the bar at the bottom to stay in place. How do I get the puzzles in progress to go away. I did them once and they just start over. Carol
Best jigsaw puzzle game. Fun!
by LHveganSF on 2019/05/13 02:59
Addictive. I couldn’t play for a while because the pieces went outside the field and I couldn’t get them inside. Support was very helpful and zooming into the pieces and dragging them does work. I haven't had a table in ages and have wanted a flat surface for jigsaw puzzles. This app fits the bill. Playing on my iPhone. I actually enjoy it more on phone than on larger pad. It I would appreciate it if I wasn’t constantly asked to add a review when I’ve already written a review. It’s annoying.
1 Star only! Where is the upgraded version???
by Joeh1111 on 2019/05/13 00:03
Has not downloaded free puzzle of the day since 5/3! Already sent TWO messages and no response. MobilityWare looks to be useless!!!!! They need to pay attention to their customers!!!!
By far, my favorite app!
by Chloe0111 on 2019/05/12 02:35
This is my go-to app to unwind and relax! With the Pro version, I love that I can use pics from my own photos if I don’t feel like using the ones in the puzzle packs! What a fun diversion! My only suggestion I would make is there be more variety in background color; often, the colors don’t contrast enough against the puzzle pieces and I can’t see the pieces “hiding” against a similar colored board. Otherwise, thanks for the fun times, and trying to keep up with everyone’s demands for improving my favorite app! I’ve practically dumped other games because they’re not as fun as this one (goodbye, Candy Crush!).
Daily puzzle doesn’t work
by jennyw2 on 2019/05/11 13:39
Update - took a while but update came through to fix the problem without having to reload the app. Back to five stars! I have had jigsaw pro for a long time and it worked fine until a couple weeks ago. So far no fix for the pro version for the daily puzzle and only solution they posted for version not pro is to load a new game which isn’t the same as the update. I buy enough new puzzles so I’m not just using this version for free. One star review until this gets fixed which I hope is update to existing app not a new app (I know I can restore but last time I did that it was puzzle place by puzzle pack and not convenient and time consuming). Will update review if see a fix that works.
Best ever
by cherry monk on 2019/05/10 22:20
This is the best game ever. Totally addicting and it brings me joy.
Trouble
by Rosanud on 2019/05/10 20:21
Can’t get my free puzzle to download. Even with WiFi
I love this puzzle!
by cmulloy6 on 2019/05/10 17:31
This puzzle keeps challenging me. I love that. At the same time it removes me from my day and relaxes me. Lol when i see two puzzles one want to do i hurry through the first one so the second of choice puzzle will still be available to do. Taking a photo of an interesting site to use as a puzzle later is just another bonus! Cm
Jigsaw puzzles
by grandma lill on 2019/05/09 23:33
I’m glad that you have gotten the scatter worked out it is sending the pieces out in the right places thank you for working on our puzzles and I really like the coin giveaway that you have placed on this app ,I really enjoy them I would like to see more scenery puzzles and puzzles with not so much going on they get pretty crowded with people and flowers and stuff thank you again for all you do your puzzles are very enjoyable. Y sister and I do puzzles every day.we live in different states so it is a nice way to touch base. Lillian Conley This is a new review ,I’m getting used to the new changes ,I believe your majority puzzle players are older people so changes are hard for us.i still puzzle every day with my sister and it is one of the best parts of our day . I wanted to bring it to your attention my free daily puzzle has not loaded for about a week, can you please look into it for me.would love to see more scenery puzzle packs ,Thank you for your time Lillian Conley
Missing the daily puzzles this week
by cpkoeller on 2019/05/09 19:35
Great app and lots of fun and challenge. This last update, however, it has made moving the puzzle pieces sluggish and sometimes difficult to get your finger on the exact piece that you want to move. Also, the last few days this week, I have not been getting the daily puzzle. Hope you can work out the kinks.
Daily Puzzle
by Marrod22 on 2019/05/09 10:11
The daily puzzle has not worked for about a week. Any plans to fix this?
Where’s the Daily Puzzle?
by mmmabbb on 2019/05/09 02:01
Hi I absolutely love this app, have been playing for a few years now. But about a week ago, I stopped getting the daily puzzles...just an endless circle spinning in that space...I actually look forward to them as they are often new places or pictures i wouldn’t normally select, and there’s. Great variety. I do hope they are returning...
New update is AWFUL
by Tietanic on 2019/05/08 00:33
It hasn't loaded the daily puzzle for several days. Liked it until now. New update will rarely rotate when I turn it longways with my iPad. It's now slower too. Tried everything to fix it. No luck.
Not able to get the daily puzzle.
by Mo Bear Rose on 2019/05/07 22:21
I have not been able to do the daily puzzle for 4 days. They say there is an update, but none has show up for me to download and no answer from support. About ready to delete it.
Puzzle
by sunny sands on 2019/05/07 15:11
Enjoy doing your puzzles—-but I am no longer getting my free daily puzzles—is there a problem.
Where’s the daily puzzle?
by GEORGINAC281 on 2019/05/07 13:36
It’s been a week that I do not get a daily puzzle. The card just keeps going in circles and does not load the daily puzzle.
Great app
by resonatermaker on 2019/05/07 12:23
Works great and easy to use.
Daily puzzle isn’t loading.
by Pacificnm on 2019/05/07 02:18
The daily puzzle isn’t loading and hasn't for the last two three days. I don’t think you’ve been irking that hard.
Unable to get the Daily Puzzle
by MissyC1970 on 2019/05/07 01:59
I really love the Jigsaw Puzzle Pro, but I’ve been unable to get the Daily Puzzle since last Thursday. I was hoping you’d fix this. I’ve always done the Daily Puzzle every day. I really love doing puzzles! ☺️
My Question
by mrs. seawater on 2019/05/07 00:58
Recently, I have not been able to download my daily free puzzle.
Puzzle improvements
by twomeo on 2019/05/06 23:31
Both my husband and I love doing these puzzles. It's a great app, but we'd like to suggest a couple of improvements. The color of a piece changes as the piece is moved from outside the puzzle box to it's place. It is usually lighter on the outside and changes to darker in place, and that is very misleading when there are many pieces of a background color. We prefer pictures with several contrasting colors, as opposed to pictures that appear to be all one value or color. Also, there have been several repeats in the free puzzle for the day. You have so many puzzles, is that really necessary? We often do 2 puzzles a day. We have not been able to load the free puzzle of the day for about a week. Please fix that bug.
3
by NA/RB on 2019/05/06 23:31
Okay selections... haven’t been able to download daily puzzles for the past week. Hangs/locks up and boots you out.
Daily Free Puzzle
by Patticakes7 on 2019/05/06 19:58
This hasn’t been working for days, I have tried everything you have suggested and still just spinning around, HELP1!
Free daily puzzle
by LSW2000 on 2019/05/06 12:33
The free daily puzzle is not working. Hasn’t for several days.
Excellent game!
by Momma Beff on 2019/05/06 12:13
Keeps my mind and fingers agile and active
No daily puzzle
by angry rigo on 2019/05/06 00:42
The wheel just spins round and round. I have enjoyed your app for years. But that spinning wheel is about to drive me away. I am not given any option to reboot within the app or to re-install at the App Store. I have a large library of purchased puzzles - but I want the random puzzle back. P.S. I only gave you one star because I couldn’t figure out how to give you zero.
My Review
by miabmiab on 2019/05/05 21:53
I have been joying your puzzle app for several years now. I have referred this app to many friends who have also enjoyed it however you seem to periodically have glitches that are very frustrating. I am hoping that this glitch can be cleared up soon. I have many bonus points and many unused puzzle packs that I purchased When I went to your customer service to explain my problem, I was told to sign up on your new puzzle app. I’m assuming when I do this I will lose my bonus points and unused purchased puzzle packs. Correct ?? Please can’t you just fix the problem with this app. Thank you. I hope to receive a reply.
Won’t download new puzzles any more
by frenchiepug222 on 2019/05/05 19:57
Worked great but now it won’t download the daily free puzzles
Mine exercise:
by Sandwelchmann on 2019/05/05 17:55
I’m 69 years old and my memory isn’t what it use to be so I usepuzzles as a mind exercise. 😊
Daily
by rufard on 2019/05/05 17:55
Why doesn’t daily download work?
What's happened to the free daily puzzle?
by brainpro on 2019/05/05 16:18
Love this game but for the third day my daily puzzle won’t load. What’s going on? Is everyone having this issue?
Dizzydic
by Dizzydic on 2019/05/05 15:52
Deja vu all over again :( Shades of last October's update. Does not seem to be compatible with iOS 5.1. Crashes whenever I try to open it. C'mon people - run the program before you post it. Apparently users are only permitted one review so I will add to this one. Upgrade to two stars although the compatibility issue has been ignored. Latest update of March 20, 2017 now has ads in the paid version. Question: what incentive is there to buy an app that makes me pay for their advertising? Can't give this a lower rating. Most recent update has expanded the advertising by forcing the user to view the store every time he/she clicks on "My Puzzles." I paid for this app and I should be the one to decide if I want to visit the store. Go back to having a button to click on to view the store. Fixed the previous complaints but took away the daily puzzle. Initially just watched wheel go round and round now says “Network Unavailable.” Major technical issue - fix it!
Daily puzzle
by bcbmeb on 2019/05/05 14:42
Will not load!! Help. Bruce B
Great for long flights - but now?
by PacPolin on 2019/05/05 14:07
Saw a man playing the regular version in an airport lounge and decided to give it a try. I immediately upgraded to the pro version. Keeps the brain active and those long intercontinental flights seem to be much shorter. That was my opinion when I started playing this game SEVERAL years ago, and I still play it everyday, when it is not infected by some new bug that they created to supposedly to make things better! Why does everything else in the game load correctly but the daily free puzzle? The game no longer rates 5 stars, I hope they can resolve the issues soon and earn back their stars!
I love this app but....
by BSpinner on 2019/05/05 13:35
Daily puzzle is clocking :(
Fix issues!
by Ready to tear my hair out on 2019/05/05 13:21
I have been getting the never ending wheel of waiting on the daily puzzle for 3 days now. Yes, I’m on WiFi, have done all updates, uninstalled and reinstalled, and a hard reset. It still won’t go away!
I have a suggestion
by appr8er on 2019/05/05 12:59
SUGGESTION: Why not allow us players to submit our personal pictures to be selected as daily puzzles? Just add an upload conduit in your puzzle, with an agreement that any uploads will be the property of MobilityWare. Perhaps even add them as a package that can be purchased by players coming in late to the game, who would like to catch up. That way you aren't giving away all your inventory on a daily basis (that's 365 puzzles a year); but we still get daily puzzles! Give the submitter a name credit for bragging rights, and you're good to go! Just a thought. I don't suppose I need to mention that your internet is down. I hope everything is ok on your end. This is usually a very reliable game. OLDER REVIEWS: I have two gripes: 1. I've paid for ad removal, and am still bombarded with ads. I get it. They are only trying to promote their own puzzles. But in the 21st century, a second is the new minute. A minute is the new hour. So, being forced to click an "X" when I just want to play a puzzle can be annoying. 2. I'm not a fan of collecting coins to get free puzzles, and this is new. I enjoyed the game when I could sit back and relax; just play the puzzles without competitive mumbo-jumbo. But these are just my opinions, so I wouldn't find it fair to deduct stars based on an opinion. The game still works great, and the ads and coins don't interfere with the actual puzzle playing. If you're into earning coins through gameplay, you'll enjoy this. I don't play for competition, so my puzzles only earn me 6 coins per finished game. Yeah, see, now you get it. If you play competitively, you can rack up quite a few coins, and gain free puzzles. You also begin this new update with a gifted 1,000 coins. The game in general is awesome. If you're into zigsaw puzzles, you'll love this. And you'll probably love the new coin collections. I'm just a weird little thing who wants to snap puzzle pieces together without all the fluff. If there was a way to disable the coins and ads, I would. But it's still worth five stars. 🔷🔷🔷🔷🔷🔷🔷🔷🔷🔷🔷🔷 Older review: Even though I already bought the premium version, I bought this pro, expecting to play different daily puzzles from the free version (and I'd have two free daily puzzles to complete each day), but they are both identical. I'm asking the devs if they'd consider adding different puzzles in each, what with the pro being a different app from the free version, and all. I realize that adding better features to the pro from premium wouldn't be fair to premium upgraders. But offering different daily puzzles wouldn't be like cheating upgraders when they paid the same price. It would just be a difference of the same quality. Well, until the issues of the free version get sorted out, I can at least pretend they are actually different, as I enjoy the updated pro version that the free version doesn't have. And if one crashes, at least I have the other. I've installed all JSP in the App Store, and so far, this and the identical premium updated free version are the best JSPs in the App Store. So, if you're wondering if you're making the right decision, you are...as long as you aren't a dumbo like me and have already updated the free version to premium. 😁 If you have the free version and haven't updated it to premium yet, purchase this pro version instead. They are both the same price, and contrary to the developers claims that they are different apps, they are actually identical (aside from the fact that the free version doesn't have a working update yet). Until they decide to make some fair and worthy changes, there's no justified reason to buy both. Enjoy!
The free daily puzzle is not working
by Louie addict on 2019/05/05 10:59
Love the app but the free daily puzzle is not working. Just see the cycling circle
Was really great
by &9*3585 on 2019/05/05 02:10
I still like the app, but for the last week I no longer have access to the daily puzzle. The circle in the daily box just spins and spins, never showing what the daily puzzle is. I know I can buy new puzzles when I complete my already downloaded items. Just a bit disappointed.
Like this immensely
by mik ob on 2019/05/01 22:08
I’ve had np problems with doing these puzzles. It’s wonderful relaxation and very enjoyable.
Puzzl lov.
by Maxthecoton on 2019/04/29 23:33
I love your puzzles but I only give it a four because the puzzle keeps freezing up so I have to close down and re-open to move the pieces
I loved this until the last update in late March 2019 - update: it’s fixed!
by Maykirk on 2019/04/25 05:21
What happened to my favorite way to relax? Now I’m constantly annoyed. No matter what size I set the game table, many of my puzzle pieces get stuck way, way off the field on my iPad and I can hardly grab them to get them into play. I keep activating my tool bar instead. Invariably I’ve missed one in a far off corner and must go rummaging around. It disturbs my peace and concentration. I will return you to five stars if it goes back to the way it was before March 24. Update. Latest version fixed the annoying problem of pieces stuck in the edges. Bravo. Thanks for listening to your reviews. I’m happy again!!
Jigsaw puzzle pro
by Zippy..bing on 2019/04/23 19:33
The improvements in the layout when opening the puzzles are great. The pieces actually fit the screen. Personally, I don’t like the selection of the recent puzzles as much as the older ones. But These are still the very best jigsaws! As mentioned previously, I would love to see more collages, montages, collections, flowers, fruits and vegetables. Keep up the good work! Still love these puzzles. I do wish the storage issues would be taken care of then I would be able to get even more puzzles without using so much storage. Keep up the great work and colorful puzzles! Obviously I love these puzzles! I would still like to see the storage issue dealt with. I absolutely love the montages, collages and now the collections puzzles. Please, more, more, more! Since my last review I realized that this app would be perfect with 2 improvements. First memory storage could be improved. The puzzles are so attractive that it's hard not to buy them all but this takes up too much storage space. Two other jigsaw puzzle games have found ways to overcome this. It would be great if it could be done with these beautiful puzzles. I have mentioned in other reviews...a tray would be wonderful and useful for doing the larger puzzles. Thanks again for a great app. These are still some of the most beautiful puzzles. Since my last review when I suggested more montages and collages the app has added more. I still continue to enjoy the bright colors and great selections. I particularly enjoy the montages and collages and would love to see more of these, These are beautiful puzzles...lots of colorful fun. My only thought to make it better would be to offer the option to use a tray. Doing the more difficult puzzles with lots of pieces and not very much space is an example of when the tray is useful. Keep up the good work!
Latest update needs more bugs fixed
by Ddug1953 on 2019/04/23 12:23
My puzzle background is black, I cannot choose another background and I cannot move the table around to see hidden puzzle pieces on the edge.
My favorite app
by Hoopstergirl on 2019/04/22 23:02
Love this app. Love the variety of puzzles! Really like that you give rewards for completing the puzzle.
Some Thoughts
by Cozy Puzzler on 2019/02/23 00:04
I give the Jigsaw Puzzle 4.5 stars right now. Pros: I like how the developers respond to concerns. I like most of the puzzle packs. I really enjoy winding down at the end of the day with this puzzle app, it is well done. Cons: I very much don’t like the swooshing sound. I would like to be able to turn on or off specific sounds. I miss the clicking sound when puzzle pieces connect together or fit in a corner. I just had to turn off the sound because of the swooshing. Nails on a chalkboard. No offense. It’s a preference thing. I like it better when puzzle pieces pull together like magnets when they fit. I’d like the puzzle example window to expand larger so I can see more detail. My older eyes have a hard time seeing details in a smaller window. I would like jigsaw puzzles with more diversity. I’m Caucasian and even I get tired of all the Caucasian themes. I think there is a very large untapped market of jigsaw puzzle lovers out there. Pleasant scenes with different Ethnicities, races, LGBT, cultures, etc. Even if the developers create a whole new jigsaw puzzle app since some folks get upset with change. Copy the old one and place new diverse puzzle packs in it. Along with cats, dogs, and other animals of coarse. And mountains, bridges, rivers, etc. Thank you for your time and efforts.
Problems with Jigsaw Puzzle Pro
by OraPearl on 2019/03/08 03:07
I think I wrote my message on the title line so I hope you get our list of problems. We normally rate you with 5 stars but right now we can hardly work our puzzles. In August I was putting a puzzle into puzzles in progress and it got stuck with the little spinning circle with no picture. It is still like that. It does not keep me from using the puzzles in progress section. At that time we noticed our screens were becoming jerky and unstable. We will be working a puzzle and then it just goes back to the icon page. We pick it back up and continue with our puzzle. Today when we used the scatter button the pieces scattered out to the very edge of the screen and they have never done that before. We need your help! This is our entertainment. Thanking you in advance. "..............New problem is when selecting the free daily puzzle it freezes the screen with the background only and no puzzle pieces. To unfreeze the screen I have to power off the iPad .When I power up I am able to select and build other puzzle packs but if I go back to the daily puzzle again the screen freezes and the process starts all over again. We have had our iPad checked and it is ok. It’s in the game. Again please help us!
Too much “ta dah” that you have to wait on
by dinawis on 2018/06/15 12:51
Loved this until they added all that “ta dah” in the last update. Now when you complete a puzzle you have to wait on the “ta dah”, then click on the “ta dah” for finishing the puzzle, then wait for another “ta dah” for finishing the puzzle in that group, click out of the group, click on the puzzles in progress just to get back to where you expected to be in the first place. Not purchasing any more from this place. It took a long time to find a puzzle app that was well done. This was it until they added all the “ ta dah” crap. This app hangs now and looses its icons when there’s no internet connection. Customer support claim that it does not require internet to play but it does attempt to blast you with its sales adds and hangs the tablet when no connection. Eventually it clears itself but you have to wait for that huge sale add in your face. This pattern always follows after downloading free and or purchased puzzles. So you have to connect back to the internet to restore free and purchased icons and sometimes to start a puzzle. This is a problem only for those of us in poor internet access areas.
Updated, now won’t connect to network!
by ChihuahuaBoxer on 2019/07/07 22:52
I’ve enjoyed Jigsaw Puzzle Pro for several years. I’d had no major problems over the years, other than 2 puzzle packs not loading properly. Unfortunately, that changed after I downloaded the current update. Now, the app won’t connect to my network. The area where I get my daily free puzzle just continues trying to connect to my network, to no avail. I thought that, at least, I could play the puzzle packs I had already opened, but all I get when I click on a pack is that I need to connect to my network, in order to open my puzzle packs. Once I reopen my puzzle packs, if I can ever get back on my network, will I still be allowed to play offline? I can get online with the other apps that I tested, including the App Store, which is how I was able to leave this review. Therefore it’s Jigsaw Puzzle Pro’s latest update that has caused the problem. Thank you, in advance, for solving the issue. Before last update, 5 stars, after current update, 0 stars, but that option isn’t offered, so you get 1 star. Jana [Edited on 7/7/19] I am updating my review because all of my issues, mentioned above, have been resolved. This means that I have changed my rating from a 1 to a 5, again. I miss the way the puzzle pieces used to snap together & the sound it made, but those aren’t big enough issues to subtract a star. I believe that I will relax with one of you puzzles. Thanks for your great puzzle game!
Addictive
by Tommie O on 2019/05/26 19:09
Every update gets better and better! Thanks Another addendum: the latest update has some really nice features. More puzzle pieces is a nice option for some of us that finish a puzzle in an hour or two. I'm really happy that you folks listen to your fans. It certainly makes adds to reasons to purchase! One thing I miss from several versions ago is being able to pick up two pieces at a time when I use two fingers to drag them to a new position. When I sort pieces by color, I just want to grab all of the pieces of a single color, and when I sort pieces by shape, I want to grab pieces that are the same shape as quickly as I can. Moving pieces one at a time takes even longer with more pieces on the board, now. Addendum: I've never had a problem with this app....until now. This latest version which was supposed to "fix" problems that I never had, now crashes the app and slows the app to a crawl if I'm lucky enough that it doesn't crash upon launch. Hope there's a new update soon??? 😱😱😱 This puzzle is positively addictive, and each puzzle is solved in a different was...sometimes you sort pieces by color, other times the pieces should be sorted by shape. I've tried a lot of different jigsaw puzzle apps, but this one is, by far, the best!
Best Puzzle App
by Lentyt on 2017/10/17 02:02
The latest update causes all the loose pieces to scatter instead of just the pieces inside the puzzle. That is a nuisance to those of us who carefully sort pieces in the margins! Also, the puzzle doesn’t fit inside the frame and the pieces do not visually appear to be in place even when they click. Please go back to only scattering loose pieces inside the main puzzle frame and resolve the visual aspect of the frame and pieces!!! I have used and recommended this app for years! Plays like a table puzzle without all the hassles! Large variety of puzzles to choose from, however, the free puzzle of the day is always interesting and challenging. For variety in difficulty level choose the number of pieces you are comfortable with. Best of all Customer Support actually listens when there is a problem!
Puzzle improvements
by twomeo on 2019/05/06 23:31
Both my husband and I love doing these puzzles. It's a great app, but we'd like to suggest a couple of improvements. The color of a piece changes as the piece is moved from outside the puzzle box to it's place. It is usually lighter on the outside and changes to darker in place, and that is very misleading when there are many pieces of a background color. We prefer pictures with several contrasting colors, as opposed to pictures that appear to be all one value or color. Also, there have been several repeats in the free puzzle for the day. You have so many puzzles, is that really necessary? We often do 2 puzzles a day. We have not been able to load the free puzzle of the day for about a week. Please fix that bug.
Fun game, play almost every day.....but now...
by Ton-o-fun on 2018/04/19 18:28
I lIke the free daily puzzle. Major drawback in the newest version where you can't grab multiple puzzle pieces when trying to organize them. You used to be able to move at least five at a time but now you can only move one. (Update: This function is getting a better, but I now have to hit the lock/unlock button every time I want to move five pieces at a time.) Update: the developers seemed to have addressed my issue, sort of, so game play has gotten a little better. When things get better they soon get worse. With the latest update this app has gotten super slow to load puzzles. It seems now there is a percentage indicator on the puzzles it got slower and the percentages don’t even change.
Daily puzzle doesn’t work
by jennyw2 on 2019/05/11 13:39
Update - took a while but update came through to fix the problem without having to reload the app. Back to five stars! I have had jigsaw pro for a long time and it worked fine until a couple weeks ago. So far no fix for the pro version for the daily puzzle and only solution they posted for version not pro is to load a new game which isn’t the same as the update. I buy enough new puzzles so I’m not just using this version for free. One star review until this gets fixed which I hope is update to existing app not a new app (I know I can restore but last time I did that it was puzzle place by puzzle pack and not convenient and time consuming). Will update review if see a fix that works.
Update broke almost everything
by Srfnsew on 2019/02/08 01:44
I loved this game until the update. I play on my ipad. WhenI start up, it goes sideways, then landscape, then upside down, and finally backto landscape....every time. Now I cannot sort my inprogress and if I hit the default, it locks my ipad up and I have to close the game and start again. After completing the border, and hit scatter, the pieces go clear off into the black sides. I tried changing the table size in the settings but even a new puzzle has large distance between pieces and is the same size table. Help. I loved this game and have spent a lot on packs. Update: The scatter works ok now. The in progress sort still hangs and locks up. Otherwise, I still love this game and enjoy playing it.
Nice game, some suggestions
by amr1 on 2018/01/01 16:49
The game is very nice, the action smooth. Some suggestions for future that would make this a 5-star game: 1. Make the puzzle piece shapes unique. While there are several different puzzle piece styles, such as a piece with 3 tabs on the top, bottom, and left, and a blank on the right, all pieces of that style are of “cookie-cutter” identical shape. This sometimes makes it a guessing game to fit pieces together, especially when working a section of solid color or very dense pattern, rather than relying on color and shape. It would be more realistic to construct pieces using the same styles, but making each piece of a given style vary from the others, like a physical puzzle. 2. Allow rectangular puzzles.
I loved this until the last update in late March 2019 - update: it’s fixed!
by Maykirk on 2019/04/25 05:21
What happened to my favorite way to relax? Now I’m constantly annoyed. No matter what size I set the game table, many of my puzzle pieces get stuck way, way off the field on my iPad and I can hardly grab them to get them into play. I keep activating my tool bar instead. Invariably I’ve missed one in a far off corner and must go rummaging around. It disturbs my peace and concentration. I will return you to five stars if it goes back to the way it was before March 24. Update. Latest version fixed the annoying problem of pieces stuck in the edges. Bravo. Thanks for listening to your reviews. I’m happy again!!
Performance problems
by Chucker47 on 2019/03/15 16:07
I first rated this app 5 stars, but now I'm dropping it to 3 star (2 star crossed my mind). I still love working the puzzles, but it's very frustrating that the app loses all track of your progress (puzzles completed). I had completed several sets of puzzles and one day that history just disappeared. Now I can complete a puzzle and it doesn't show up as completed. Have they been too successful and don't have the computer power to keep up with their user base? As you see above, I started at 5 stars, then went to 3 stars. Now I give it 1 star only because zero and below is not available. I went through the same scenario again and, once again, everything disappeared. Now this app says Internet not available even though every other app works just fine. It will be interesting to see if this review posts (you know - with the internet not being available).
Beautiful puzzles
by Joy'sview on 2018/07/28 04:17
I love the puzzles I have chosen. I like the colors...the puzzles that are bright and clear...especially the cottage scenes, the town scenes, the vivid colorful puzzles. I do the 64 piece generally. I don’t want to stress over hundreds of pieces so a quick puzzle that I can do while resting is good. I have ordered 12 puzzles I think. All the puzzles I love. I keep looking for new arrivals. I hope to see more cute Halloween and Christmas puzzles in the future...and beautiful winter scenes. Right now, I am working through the ones I have. I will stop and work on the holiday puzzles during the holiday months. This has given me something new to enjoy on my iPad. Reading, games, puzzles...I love my iPad so much.
Update to Aug 5, 2018 review
by Roadrunner1960 on 2018/11/12 08:41
I was very unhappy to have purchased the pro version only to find out the puzzles did not transfer. I was contacted by the developers who asked for more information, then worked with me to resolve my issue. I was quite pleasantly pleased this evening, to open the original app to finish a puzzle, and discovered that the puzzles DO now transfer. This put all my puzzles on the same app instead of being spread out. I am returning my review to 5 stars. The puzzles continue to be beautiful with vivid colors, a very broad variety, and fun to work. Very happy that the developers are listening and making the app changes to satisfy their customers. Awesome job!
Pick-up and play
by Grizzly Dude on 2019/03/24 20:06
Awesome app. Great controls and graphics. One thing is missing for me to make it a five 🌟 app. The ability pick-up and play, to have your current puzzle your playing available across all devices. For example if I was working on a puzzle on my iPhone and wanted to use my iPad the puzzle should show up in my “Puzzles in Progress” but it does not.I am not a member of Facebook so there must be another way to sink these devices to each other. It also should work on “My Custom Puzzles” also. One other thing, would it be possible to have the picture of your current custom puzzle be viewed on your “My Custom Puzzles” tab? Thanks for all your great work.
Not happy
by jllshaw on 2018/01/07 19:17
I have been a customer of yours for several years now and have always loved the puzzles, however this time I am not happy with the new format you have created and would like to see it go back to the way it was. The original way was that you could see the puzzles all at one glance and not two by two, I also do not like the way you have made the categories - that did not need to be done either. I am going to stop ordering these puzzles because there was no reason to have to change any of the original format- when you have something that is working, Do Not Fix It !
Updated: Lost All Puzzles and Progress
by Ct May on 2019/02/06 09:45
Update: Update in Feb 2019 fixed issues I was having. Would recommend this app for puzzle enthusiasts, but keep an eye out for the reviews here if future updates have problems. Warning!! The 2019 update can remove puzzles you have downloaded and the record of puzzles finished. Been enjoying this puzzle app for years on several versions and had a LOT of finished puzzles, but everything is now gone. Do not update or buy anything for this app until you know it is fixed, since you will likely not get anything. Fingers crossed this is fixed one day, but I’m not hopeful.
By far, my favorite app!
by Chloe0111 on 2019/05/12 02:35
This is my go-to app to unwind and relax! With the Pro version, I love that I can use pics from my own photos if I don’t feel like using the ones in the puzzle packs! What a fun diversion! My only suggestion I would make is there be more variety in background color; often, the colors don’t contrast enough against the puzzle pieces and I can’t see the pieces “hiding” against a similar colored board. Otherwise, thanks for the fun times, and trying to keep up with everyone’s demands for improving my favorite app! I’ve practically dumped other games because they’re not as fun as this one (goodbye, Candy Crush!).
Please undo this "update"
by m1lepost1 on 2019/03/14 01:40
I am a software developer with 38 years experience and I have seen where updates are not always improvements and you've nailed it. The playability of this game has been greatly undermined. I can’t pick up the top piece in a jumble of pieces. The piece that does get picked up can be up to 1/2 inch away on a 10.5 inch iPad Pro. Even trying to pick up a piece that stands alone may take 2-3 tries... it seems the app simply hangs trying to decide which piece to pick up. When a piece is correctly placed that piece used to go to the bottom so as to not occlude what is/was below. That does not work now and correctly placing a piece that occludes other pieces is, well, simply wrong. It is too bad recent updates have nerfed this game so much. It’s a great game that used to work well. On the other hand, I know you have listened to customer feedback in the past and am confident these bugs will be fixed. Please make it soon. This game deserves 5 stars so long as the bugs are fixed.
What Happened?
by WestTwo on 2019/03/19 00:39
I used to look forward to this puzzle every day until they altered the program so that I have to be on a WiFi network in order to download the puzzle. I tried to contact Tech Support, but the message never went through. There are two issues with this. I often prefer to use my cellular data plan, and now, I have to go into settings and switch networks in order to download the puzzle. And, I also have a dual WiFi network so if I am on a 5G network, the puzzle doesn’t download. Sometimes, if I turn off my iPad and restart, I can download, but it doesn’t always work. I am very frustrated with this since the app used to work perfectly regardless of what network I was on.
Sometimes a slow response....
by mimisbambinos on 2019/04/12 19:31
I’ve always enjoyed these puzzles with very few glitches. Lately, however, this site is not as friendly with slow response when trying to tap the puzzle packs. I’ve had to tap, hold finger etc as many as 6-7 times then wait to have pack show up. Many times the site will freeze or pieces won’t move so I have to shut down and reopen. Not a big deal just a pain especially since I buy a lot of puzzles. Still love doing the puzzles when I relax or have to wait on things.
New update
by VeroPtm on 2019/03/07 18:10
Have enjoyed using this app everyday for several years. Suddenly after finishing a puzzle with 400 pieces it shows completion on the main screen and counts up coins. The next time I open the app those puzzles show 0% either in progress or on the main screen for the puzzle pack and need to be started from scratch. VERY FRUSTRATED! What has happened to my favorite app? Newest Update in February. In addition to the above problem which is still going on occasionally, it is a huge memory hog. I am working on an iPad Air and the the program has taken up 10.6 GB. Had to delete it because it set me too close to my full memory of 32GB. I had moved all finished puzzle packs to the cloud and only had one current pack and the free puzzles that can not be deleted. Soooo disappointed.
My Review
by miabmiab on 2019/05/05 21:53
I have been joying your puzzle app for several years now. I have referred this app to many friends who have also enjoyed it however you seem to periodically have glitches that are very frustrating. I am hoping that this glitch can be cleared up soon. I have many bonus points and many unused puzzle packs that I purchased When I went to your customer service to explain my problem, I was told to sign up on your new puzzle app. I’m assuming when I do this I will lose my bonus points and unused purchased puzzle packs. Correct ?? Please can’t you just fix the problem with this app. Thank you. I hope to receive a reply.
Good product, But Buyer Beware.
by therelybare on 2018/06/02 15:18
Picked up the free version of this app, which has ads in it. I thought I would be able to ignore the ads, but I was wrong. I bought an extra puzzle pack and then I wanted the ads gone. The only way to do it through a $13 package. I chose to buy this pro version. When I went to get the puzzle pack again, I was charged a second time. Don't make the same mistake. It's a good app, but beware the in-app purchases! I really like the app, but I really hate the sale pop ups that come in as soon as you open it. I thought the pro version was ad free, but that must mean other people’s ads, not theirs. Please do something to curb the annoying pop ups. I will buy extra puzzles when I’m &@#$% ready, okay?
Jigsaw Puzzle Pro
by noname in Bend on 2019/02/20 23:07
I’ve been playing this game for about three years now and the last two rounds of updates for the iPad have missed the mark. The playing area shrunk and the boundaries expanded so that it makes it hard to find the puzzle pieces. Sometimes when you try to grab a piece the whole screen moves but the piece doesn’t. And it’s really easy (frustratingly easy) to tap outside of the playing area and go to another application and then you have to find your way back to the game. At least on my iPad the game was a lot better to use a couple of updates ago. I still like to play but I can get pretty frustrated once in a while.
Issues resolved. Yay!
by PBJ0619 on 2018/01/20 01:19
Still great! Love the daily puzzle! This a revised review as of December 8; 2017. I think things have finally been fixed and the app is running smoothly. Thanks! It’s very enjoyable. This is a revised review (again) as of August 17, 2017. Well, it took long enough but after deleting and reinstalling the app several times it is FINALLY working! A tad glitchy but at least we're up and running again. Whew! I'm guessing the issues came as a result of them now being part of Mobilityware??? Anyhow I'm glad to be playing puzzles again. Is used to be a terrific app! I most likely spend too many hours working these puzzles. My grandchildren really love it when I make the puzzles with their pictures. Sadly, the app will not open past the initial screen. I've now gone from daily play to none because your app will simply not open. This latest update has wrecked what used to be an amazing app. Please fix this.
Was great, now it’s not (great Again!?!)
by champersrat on 2019/03/06 21:05
Update 6 March....just installed the latest update, and hallelujah. Can’t say for sure everything is perfect, for all players, but it is finally playable again for me. Thanks to the developers for continuing to work on the problems. Original comment.....Giving three stars for the long time I’ve enjoyed this app. Lately moving pieces around is extremely frustrating, to the point where I don’t want to play. Hoping this issue will be fixed soon and this can return to five star status.
Bad update
by Desert Paddler on 2019/02/19 04:33
This has been a five star program since I purchased it many years ago, but the major update they just made drags it down to three stars. It takes longer to open. It always opens in portrait mode even though I have my iPad locked in landscape. I have to unlock it and relock it in landscape mode every time. The table is now so large that I spend half of my time trying to find pieces hidden around the edges. The preview pictures is now too small to see any detail before you decide to open a new puzzle. Too bad somebody decided they could make it better. It was pretty close to perfect before they "fixed" it.
Great for long flights - but now?
by PacPolin on 2019/05/05 14:07
Saw a man playing the regular version in an airport lounge and decided to give it a try. I immediately upgraded to the pro version. Keeps the brain active and those long intercontinental flights seem to be much shorter. That was my opinion when I started playing this game SEVERAL years ago, and I still play it everyday, when it is not infected by some new bug that they created to supposedly to make things better! Why does everything else in the game load correctly but the daily free puzzle? The game no longer rates 5 stars, I hope they can resolve the issues soon and earn back their stars!
I’ve been doing these puzzles daily for a couple of years. This new version is unusable to me.
by giuseppiallegro on 2019/03/06 00:05
The scatter pieces feature was nice in that it would clear the puzzle area yet not overlap all of the pieces on the periphery. You can do that with a physical puzzle. This latest version is even harder to use than it was without the scatter feature. The last few updates have been increasing in their level of dudness. I’ve bought around 20-25 puzzle packs and like doing the daily puzzle, but this latest update is the worst from a usability perspective to me. I typically do the 256 piece puzzle, and my Apple Pencil on a 12.9” iPad Pro couldn’t reliably select pieces scattered at the edges. Your mileage may vary, but if this is the future of this app, I’m cutting my losses and uninstalling.
Love this app
by Racylacie52 on 2019/02/18 20:48
I think the app has changed in the way of I don’t like how when now you hit the scramble button and the pieces go every where and you have to go and put them all closer to the puzzle in order to see them ! It takes up a lot of your timer!The puzzle pieces are small so you can't go much smaller than 289 pieces per puzzle or you just can't see them lol. And I wish it covered more of the screen I had this app on my surface and now I was so pleased I have it now on my IPad. It is my favorite game app and I really love having my grandkids put together a puzzle and discover it is a picture of themselves. Love that
Dizzydic
by Dizzydic on 2019/05/05 15:52
Deja vu all over again :( Shades of last October's update. Does not seem to be compatible with iOS 5.1. Crashes whenever I try to open it. C'mon people - run the program before you post it. Apparently users are only permitted one review so I will add to this one. Upgrade to two stars although the compatibility issue has been ignored. Latest update of March 20, 2017 now has ads in the paid version. Question: what incentive is there to buy an app that makes me pay for their advertising? Can't give this a lower rating. Most recent update has expanded the advertising by forcing the user to view the store every time he/she clicks on "My Puzzles." I paid for this app and I should be the one to decide if I want to visit the store. Go back to having a button to click on to view the store. Fixed the previous complaints but took away the daily puzzle. Initially just watched wheel go round and round now says “Network Unavailable.” Major technical issue - fix it!
Please change back the Feb 2019 update!
by christaroo22 on 2019/02/09 23:38
I literally am on this app everyday. I even bought the paid version. But this latest update has rendered every iPhone X and above, the app is unusable. I’d give this app 5 stars all day long, except for this update. Every scattered puzzle piece near the edges is now difficult to retrieve (even with a stylus). And, ANY puzzle pieces near the bottom of the screen can’t be retrieved AT ALL without the “swipe up” function activating to toggle between open apps. Infuriating. Fix it and I’ll come back with 5 stars. I love this app.
Free Choice
by JD puzzle on 2018/02/15 20:53
In your recent update, you offer a free puzzle pack to those who sign into Facebook. As an individual who does not belong to Facebook (personal preference), why am I not offered a free puzzle pack? I purchased the app, have used it on a daily basis, have bought puzzle packs and have enjoyed working the puzzles. I thank you for making an app that is easy to use and entertaining but I do not feel you have the right to discriminate against me simply because I choose not to join Facebook
One of my favorite apps!
by SRsilentwind2019 on 2019/05/17 03:33
I really enjoy completing the free daily puzzle and have purchased other puzzle packages too. This app sets its self apart from others because you can earn reward coins with increasing puzzle difficulty and completed puzzles. It takes some time, but coins can be applied towards future purchases. Although there have been some troubles with several updates, the developers are responsive and do get back to questions and fix the issue.
I Hate The Latest Update
by AngryPuzzleAddict on 2019/03/16 05:12
I used to enjoy the many puzzles I purchased but since the latest update I spend my time fighting with the screen. I also hate the changes you made to the colors. I do puzzles because I enjoy the challenge but you are trying to make it so easy it's almost as though the application try's to solve the puzzle without me. That takes all the fun out of it. And these changes are the reason I stopped buying new puzzles. I believe these changes likely make it nearly impossible for people with disabilities to control the screen. I´m considering going back to hard copy puzzles as developers of puzzle applications don't seem to recognize when enough is enough.
Love it, but as of today it stopped working properly
by DanishChick on 2018/03/31 03:41
I can move the pieces but I can’t rotate them any longer. I deleted the app and then re-downloaded it but that didn’t fix the problem. I also shut down my iPad and the turned it back on, twice, but that didn’t help either. All my other apps are working as usual so it’s not my iPad. I don’t want to give up on Jigsaw Puzzle Pro because I have purchased almost two dozen puzzle packs and I love the pictures.
Addictive puzzle app!
by Mangowoman 84925 on 2017/10/02 04:08
The best thing about this app is the huge selection of beautiful high-quality images. For a couple of months, I couldn't use Jigsaw Puzzle Pro because of all the glitches it was having. The developers seem to have sorted out most of them. It's still a bit slow, but that's probably the fault of my old iPad. The one thing I don't like is the graphic of the red bow on icons of puzzle packs that haven't been opened yet. Totally unnecessary and tacky. Otherwise I'm glad to be able to use Jigsaw Puzzle Pro again.
Was great until the upgrade!
by Akimitsu on 2019/02/05 02:43
Hate the upgrade! The look of the pieces is different on the table. My favorite table color change and now too bright. The scrolling across the board is slow and jerky. When you try to move the pieces you must touch the piece in exactly the right spot or you scroll across the table which is so annoying. The whole feel is different and is just not as enjoyable to play. I get annoyed after a few minutes now and quit playing. Bring back the old versions. And what really bothers me the game upgraded on its own without asking.
Freezing puzzle- OK NOW, my fault
by Barbmac528 on 2017/10/12 22:55
I can’t move the puzzle to get to all the pieces- it freezes. Also, it would be nice to be able to move the puzzle over the pieces around it instead of picking up one piece and putting it into place. It was my fault the screen was freezing. I figured out what I was doing wrong and it started working again. It’s a good app but I do still wish I could move the puzzle around and pick up pieces that way instead of picking up individual pieces. My old puzzle app worked that way.
The best jigsaw app out there
by Lindibur on 2019/06/08 16:54
This was the first jigsaw app I tried, and I loved it! Tried a couple of the others, but have since deleted them as nothing compares to this. You can play relaxed or really challenge yourself. To me, this is the next best thing to actually setting up a table and throwing pieces out to work a puzzle. Free puzzle each day, plus a number of free puzzle packs to download. I have also purchased some beautiful puzzle packs. Great way for me to unwind.
Love this app!
by Fematale on 2019/05/26 21:44
I love this app so much. I would normally give it 5 stars because there are so many options, it’s beautifully crafted, there’s never any glitches, etc. However, one of the best features is its objectives; they give you a challenge and it makes the whole app that much more fun to use. This feature is supposed to be updating and has not been available for months. I’m really sad that I can’t continue my objectives and wonder when and if it’ll ever be available again?
Super App but recent changes lessen experience
by imk8 on 2018/04/06 22:19
Great app all around, high quality photos, broad selection. Newer versions have taken care of the few previous issues that bothered me, but added some new ones, including persistent and relentless advertising of “sales”, and display of finished puzzle is now very small so you can’t really admire your finished puzzle. Why did they do this? To make room for more in house advertising, so getting sick of that.
Nice App
by AWF7 on 2019/06/09 20:07
I really like this app. It works well for me, and I like the option to choose my own photos if I want. I also like a lot of the puzzle packages that are available. I also like being able to choose different color backgrounds for the puzzle area. I did find that the scatter feature sometimes scatters the pieces past the edge of the screen, so I don’t use that often, but it’s nice to have if I need it. Thank you for such a nice app.
Jerky!
by singlow5 on 2019/02/28 16:56
I love these puzzles and am happy you immediately corrected the last attempt to make it better. But I miss the magnet that allowed my poor eyes to get the piece just close enough without lining up every edge. I also feel like everything is jerky and touchy now which is difficult for already shaky hands. In the middle of moving a piece the board suddenly freezes or blows up or shrinks or the piece won't follow my finger. I guess I miss some things that made it the best puzzle app to begin with.
Disappointing feature omission
by hoosiernick85 on 2019/03/25 04:20
Recently had to reset my iPad and was disappointed to find that while my collection of “coins” was saved to my Facebook accounts, none of my completed puzzle history was. Annoyingly, the app adds two default puzzle packs to every install, and you can’t delete them. I may be OCD, but I like seeing the check marks on my puzzles showing them completed. So here I sit, doing each of the “sample” puzzles again with just 4 pieces so they’ll show as completed again. Wish I could just delete them.
Puzzle update
by Wanhogya on 2019/03/06 07:28
I totally agree with the last person that wrote in. Everything was fine before. I loved it. Now I'm not sure if I will stay or find one similar to your previous puzzles. The puzzles are harder to slide in, and the whole puzzles slides around and is harder to control. Please fix the problem. I loved this and I want to be able to play this in a better an easier way, like before. Now my hand gets to tired trying to manipulate the pieces. I keep coming back to check it out, but it isn't better yet.x
Used to be great
by looking elsewhee on 2019/02/24 14:35
This was by far the BEST jigsaw puzzle app until the latest update. I used it daily for at least an hour in the evenings to unwind. They should have left well enough alone. Now there are issues with the music settings ( they are not saved from session to session), the table play is still not back to manageable; the opening is not smooth; and worst of all, the app now positively EATS my battery, rendering it almost unplayable. I am playing on a relatively new iPad and none of my other apps affect the battery in this way. So instead of a 5 star rating I have dropped it to a 1. Sorry MobilityWare - you screwed up royally with this last update.
Rating Trends
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All Versions
4.0
6,532 total
 5
4,847
 4
953
 3
276
 2
159
 1
297
Current Version (2019.7.1)
4.0
2,681 total
 5
1,978
 4
374
 3
127
 2
68
 1
134
Version History
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