Screenshots
Keyword Volume Hits KEI Rank
europe travel
29.33
9
free flight search
0.00
7
1
easyjet
483
1
easyjet mobile
7.1 K
1
low cost
0.00
245
Search Visibility
App name
easyjet: Travel App
Description
This is generation easyjet. Search, book and manage your flights all from the palm of your hand. BOOK FLIGHTS Book your easyjet flights in an experience designed to be as fast as possible. Use your card or Apple Pay to check out with a single touch. MANAGE YOUR BOOKINGS View your bookings, change flights, manage disruption and add seats, bags, sports equipment and much more. CHECK-IN Add passport details in seconds by scanning your passport with your phone camera, checking in is now faster than ever before. MOBILE BOARDING PASS Store up to five boarding passes per flight which will be available offline so you don’t need a data connection, no more searching for a printer or queuing at check in desks! "FLIGHT TRACKER" Watch your planes location in real time and check the latest arrival and departure information with live updates direct from the easyjet Operations Control Centre. "MOBILE HOST" With mobile host we’re with you every step of the journey. Whether it’s a reminder to check in, directions to your gate or even a change in baggage reclaim belt we’ll let you know. APPLE WATCH Get real time travel information, flight status, count downs to departure and much more directly from the watch face.
They force you to download the app to get the mobile boarding pass in your Passbook
by Jayznzjdjd on 2020/02/21 09:22
Like the title says, they force you to download the app, or else you must be punished by printing out your physical boarding pass (which is a hassle during travel or any time). Once you get the app they will let you get the mobile boarding pass and add it to your wallet, but EasyJet will not afford you that courtesy via email like competing budget airlines. It's a bit hostile to the customers to deny them mobile boarding just to get them to install your 67 megabyte app.
The name doesn’t lie!
by girl1234566 on 2020/02/19 05:09
SO easy to book. I can’t wait to go to Italy!
illogical and unreasonable change Price and procedure
by Weirdo from another planet. on 2020/02/07 13:33
They have very nice staff. They happily told me that it would be a couple hundred quid to change my flight to one earlier in the day. Or I could go on the app and buy a brand new ticket for 85. Why not just let me change for 85? Or something reasonable like 25?
Easy like the name
by ACBNJ on 2020/02/04 19:44
SSimple application to use and great pricing.
Lot of improvements
by msalva01 on 2020/02/03 23:38
Usability and navigation burdened by convoluted steps. Continuous attempt of up/cross-selling stuff is disappointing. Graphics is too colorish and distracting.
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by Enda Rootham on 2020/02/02 04:41
This is one of the best apps i have found till now. Appreciated your hard work. Btw, here wa can provide rating, review, so as to the keyword searching install.Want to get more organic users, then find us in upmobi.xyz
EasyJet makes it Stress free!
by Marty SP on 2020/01/31 05:27
Best travel app for booking and checking in! A+ for making it so “Easy” to get to my final destination!
Add to calendar needs improvement
by Mytikas* on 2020/01/06 10:59
Great app in general, but it could be even better if you would add better calendar implementation. + it would be much more helpful if I could add the flight directly to my preferred calendar, instead of adding it to the easyJet calendar and moving it to my own private calendar (I need this so I can e see the flight on all my devices) + please show more/better information on the subject of the calendar entry as well as in the details. Compare competitors. Departure airport, arrival airport, , flight number, address, local times in the description, gate, specific airport infos and so on would be helpful. E.g. “easyJet flight XXXXX from XXX to XXX”
Top!
by Tiouma on 2019/12/31 17:25
Recherche simple, facile à utiliser, paiement facile. Tout ce qu’il faut!
Lack of details
by Rizmiz on 2019/12/27 07:14
Dates are not shown on full format an all screens Causing confusion and wrong entry Very angry at the moment Can’t change both. Flights including return, it is allowing one ly one at a time what if if I don’t get the sen one flight And in iOS the I can read what I am writing
Ease of travel
by Minhaoxue on 2019/12/17 21:43
This is my first time flying with easy jet and it could not have gone any better. The ease of using the app to purchase the ticket was very positive. I would definitely use the again.
Easy to use
by Phinale2011 on 2019/12/04 01:14
Great App
Sends me in a loop
by MelissaJ2010 on 2019/11/25 08:55
I have an older OS that I do not want to update because everything works perfectly fine. The EasyJet app so that I could download an older version that is compatible with my OS. Then when I try to use it, I get an error message that says I must update, but when I get to the App Store, I can't update. I'm stuck in a loop. Help!
Unusable app
by Gummball8 on 2019/11/14 09:23
Crashes every time I try to open the app. Reinstalled, same bug.
Super easy process - best in class
by GregOh! on 2019/11/03 22:32
Easy and clear, esp purchase using Apple Pay.
Amazing service!!
by azulazulazull on 2019/10/29 20:42
First time I use these airline! Very impressive service.. thank you
Missing Luggage
by DeserveBetterService on 2019/10/20 11:33
My luggage has been missing for 3days. I was told my bag was never put on my flight after charging me the baggage fee and still has not been put on a flight. This has inconvenienced my whole trip.
Good EU travel.
by ?disapointed on 2019/10/07 11:14
Bag drop is relatively easy. Recommend buying “plus” ticket if you plan carry-on for the usual get your case in nearby storage for flight. Food was available for purchase and not bad (ham & cheese toastie) for airline fare.
乘坐过的最差航空
by shitEasyjet on 2019/10/06 01:14
托运行李坑了60欧,清一色男乘务员,还不停的bb聊天,飞机上水都不免费提供
Smooth
by Travelampel on 2019/10/05 16:21
Haven’t used it tons but so far so good.
Easy boarding
by SebaMoschini on 2019/09/29 16:05
Not easy to add it or select it
Impressed
by Tatortot73 on 2019/09/26 04:57
I am very impressed with the ease of this app, and how user friendly it is. Probably the best air travel app I have ever used.
Annoying app
by ams445 on 2019/09/24 21:52
Flights when cheap are decent. Chairs are decent, though Lexington padding and are hard to get comfortable in. The app sends endless announcements and updates with no connection to your upcoming flight
Horrible app, even worse airline
by CMJ540>512 on 2019/09/24 09:11
Don’t download this app, you will get nonstop ads disguised as ‘notifications’. Very buggy, and drains your battery. Not to mention, the airline itself is god awful. They should seriously consider changing their name to something more appropriate, such as StressJet.
Misleading app makes you loose money
by Ghidon48 on 2019/09/23 08:42
The app said that I could change the seats up to 2 hours before the flight but actually this was not true. The seats got assigned by the app automatically and so I had to pay 33 euros instead of 18 for my additional hand luggage. Had I known the time deadline I would have made the purchase earlier but I was mislead by the “up to 2 hours before flight” headline. Also, the app is very confusing because it is not clear how to add checked luggage. Another problem is that their AR tool to check your luggage size is very very very buggy. In principle you could even fit a wardrobe in their AR cage!
Easyjet Plus not connected to app
by Kpaniale on 2019/09/15 08:26
The app itself is quite good and does everything it says on the tin EXCEPT for the fact that if you pay £215 for an annual EasyJet plus membership the app doesn’t automatically know that. Despite the fact that to activate it you must directly connect it to your profile, at checkout You still have to go find your membership Number to take advantage of the benefits youve paid for. Every single other airline knows if you are a “member “ with benefits when you login- can’t Easyjet do this simple adjustment to the program?
Not excellent but not bad
by mambomana on 2019/09/11 20:27
For short flight I don’t mind easyJet at all. Not having a assigned seat at the time of ticket purchase is a little strange and the chaos that comes with isn’t much of a fun. Kind of low class feel to it. Every little things cost with easy jet so not really saving much compare to other company. However, easyJet doesn’t have Spartan restriction on carryon like Austrian airline.
Easyjet plus member number says invalid
by goldie888 on 2019/08/28 08:40
Have been an easyjet plus member for 2 years. Renewed membership. Added to Apple wallet as directed. But when I add my member number at checkout to discount the chosen seat, the app says “invalid”. There is no easy way to contact customer service to resolve. And in my experience impossible to resolve at the airport as the easyjet staff at the airport just check you in. Time wasted.
Mr Thompson
by 101T2 on 2019/08/26 09:33
Too hard to find out what membership number is!!
No additional calendar needed
by W801256 on 2019/08/14 13:37
Please use my existing calendar. I don’t need another ‘easyJet’ calendar in my phone.
Very scary experience
by MJB 67 on 2019/08/12 04:17
So far I would give easyJet 0 stars if I could
Could use an iPad app
by Tony Klein on 2019/07/28 01:59
but otherwise it’s a breeze.
EasyJet Best Global Hub from Geneva
by B. DLC de La Grandville on 2019/07/26 21:35
Cheers. B. DLC de La Grandville
Works great!!
by jmo1905 on 2019/07/20 13:21
I found a great flight from Naples to Vienna. Easy jet=Easy & convenient!!😃
Easy App
by akhousno on 2019/07/19 21:41
Probably the easiest airline ticket purchasing application that I’ve used
Helpful but quirky
by Snakeaddict on 2019/07/14 08:19
This is a great improvement over last-minute check-in and boarding pass printing. Unfortunately, it struggled to find my booking, wouldn’t let me add luggage, and threw some quirky errors. I had to use online chat with EasyJet to resolve the situation. 45 min to do a 5 min task.
I can’t say enough good things about this app
by Guchi1982 on 2019/07/02 01:51
So fast, efficient and easy to navigate. Easyjet is truly taking care of their customers by giving them access to their itineraries. I could easily give this more than 5 stars.
Not supporting Arabic language
by @ابوسلطان @@ on 2019/06/23 07:31
Very difficult to use and not supporting Arabic language.
Its useful on the go but...
by ios-appreviews on 2019/06/19 22:40
The interface is cluttered with ads and not intuitive. Getting to my boarding pass should be 1-2 clicks, not 6-7.
Where’s the Cabin Bag Sizer?
by Elyssiah on 2019/05/30 10:25
I downloaded this app May 27, 2019 because a YouTube video uploaded Feb 22, 2019, indicated that EasyJet had a ‘cabin bag sizer’ tool in the app that allowed you to measure the bag you wanted to put on the plane and make sure it was the right size. I couldn’t find it. There was no mention of it in the app. That was the only reason I downloaded the app. I was disappointed. Otherwise the app is fine, but one thing I noticed is that information I entered into your website, I had to re-enter into the app in order to check-in. Here should be a seamless transition between the two. Otherwise, it’s the basic travel app.
EasyJet application
by Gloria, Los Angeles, CA on 2019/05/30 00:40
Very convenient and really easy to use.
I’m simple
by Malta Bound on 2019/05/23 14:41
Can’t find links to seat changes even though it says you can go it. Can’t print boarding pass
Simplest things are horrible at this Easyjet app/website.
by grosskopferter on 2019/05/22 04:56
First, finding a booking is a disaster. You have to know the booking reference (app) or the email from which the booking was made (website). If you don’t have both there is no other way. It doesn’t help if you have managed in one, the app and the website are not synchronized. So, you can be checked in with a boarding pass on the app, while the website still has no clue what bookings you even have. Second, there is no way to buy luggage on the app. You can buy a sightseeing tour at the destination, or a parfume. I don’t know if the website allows this because I never managed to get to my booking there. But it is kind enough to point out that buying online is cheaper. But no hint how or where. Finally, there really is no provision for making bookings by somebody else. Overall, the whole impression is sloppy. The experience for the customer is not important.
Review?
by vgguijb on 2019/05/05 21:24
Who gives a flip what I think?
iOS App
by Vivizizi on 2019/05/01 16:38
For months the app doesn’t recognize my easy jet plus card at the time of payment. Customer service helpless !
Amazing
by JOHN CLCC on 2019/04/26 00:14
Amazingly fast and clear Not prob !
Nice app
by Escobar112233445566 on 2019/04/08 16:59
Excellent app...keep it up...
Crappy interface, multiple data requests
by dougXN on 2019/04/06 02:07
You have to enter document numbers multiple times; no cut and paste; not synced with website; so far just frustrating
The worst ever!
by Israeli Orly on 2019/03/31 23:36
Apparently even if you are first one at the counter and at the gate they won’t issue you a seat unless you checked in online. Even though you PURCHASED a ticket well in advance. I didn’t know this as I am from the USA and was traveling for a quick family visit to Europe. I didn’t have WiFi and couldn’t have checked in but figured there shouldn’t be an issue if I get to the airport early enough WRONG!!! They make you sit in the corner like a dog and watch as everyone board the plane and say only then they will let you know if you have room on the plane as they try to over book every flight. I asked them to make an announcement like Delta and any other airline would do because I payed for my ticket like everyone else and I would miss my connection to the USA but they said “we don’t do that. Never flying with them again
Check-in failed multiple times
by bixv on 2019/03/26 14:37
I’m surprised a core feature like this didn’t work.
Very satisfied
by 2badufellover on 2019/03/21 01:28
The site is very user friendly and intuitive.
App check in is busted have to check in on website
by oplat on 2019/03/19 17:08
Yeah
Christ
by frank.stuff on 2019/03/13 16:00
I tried to use just the mobile website via my phone and whether it be a purposeful or just negligent on their part, I could not access my boarding pass after I checked in. Even after trying to recheck in and log it from a laptop. It is inconvenient to download this app for a single ticket. This is just silly
One bug can ruin your whole experience
by Alexgdb on 2019/03/06 08:30
App itself is alright but not bulletproof. App messed up and said I was checked in then one leg of my flight disappeared and wasn’t able to board. Since easy jet has no good in person support this ended up in a mess since no one was able to solve the issue fast enough. I guess low cost does have a cost
Needs an iPad version
by Docwhotravels on 2019/02/14 04:48
App works just fine, but doesn’t have an iPad version. Annoying and overdue.
Incoherent App
by ceasar880806 on 2019/01/28 16:29
Poorly designed, makes you enter in information multiple times. Don’t fly this airline!
Lady Elisabeth Hebdige
by Villamontemares456 on 2019/01/19 16:57
I have been flying with Easyjet from the beginning, in spite of being a so called “ Budget Airline” they try very hard to provide a good experience with efficiency and reasonable prices. Thank you Easyjet for being very kind on board when needing assistance you’ve gone above and beyond! I’m now flying in two weeks time to the new International Airport at Murcia in Spain. The beginning of a new era!
Easy, fast, and friendly
by SteNYC on 2018/12/28 21:59
Couldn’t think of anyhing to change or correct n this app. Just perfect
Very difficult to get finished and hold bags are incorrect on boarding pass
by flajie on 2018/12/19 15:19
I have purchased a larger size hold bag which is not listed on the boarding pass. I have had to put my personal details in 3 times. When on a chat I was asked for my booking reference number which caused me to have to end chat to locate it. The second chat then refused to continue the chat as I had already spoken to someone else. I was told that I had to start a new chat in the next hour. I think your customer service is dreadful. Speaking to an actual human being would have made this process much “EASIER” and my information would have been correct. I have paid the additional £48 for larger hold bag but it doesn’t show up on my boarding pass. Can’t wait to get to the airport and be told I have too heavy a hold bag even though I have paid you for it.
UI
by K.Jamison89 on 2018/12/10 20:29
Great User Interface. Very intuitive and easy to use! 👍🏾
Impressive 👍🏽
by Chizus on 2018/11/08 01:56
I had never heard of this site/app prior to this trip and I am very impressed with the ease of check in! Also it was easy to navigate and definitely good looking which is important to me as odd as it may sound😂
Gary Neff
by GaryNeff on 2018/10/18 17:48
The entire check in process is a nightmare. Uneasy Jet
Review
by Antipense on 2018/10/18 13:23
Best experience ever
Thank you!
by dolcevitafrus on 2018/10/17 14:54
Many thanks to Easyjet's IT team! Your creativity and sense of service simplify our booking and travelling experience. Sincerely, A grateful passenger
Difficult to follow
by ññññoooo on 2018/10/15 14:49
Not easy
App fine
by skol4652 on 2018/10/14 16:09
But I’d much rather just have the option to download straight to my phone wallet from your site.
EASY PROCESS
by Blandiepnay on 2018/09/22 02:07
Very user friendly
Quelle surprise
by FizzyLemon765 on 2018/09/16 07:58
I’d never flown Easy Jet before - let’s face it, their press hasn’t always been upbeat. But this app and the intuitive feel they have for their customers needs has really impressed me. It really couldn’t be much easier. I get that every add-on costs a little extra but in terms of offering up different options, it’s brilliant and puts the bigger carriers to shame. Nice one, Easy Jet.
Eva
by LIES, LIES on 2018/09/15 18:33
Hello, if available I would give EasyJet a negative double zero. I purchased tickets to fly for me and my two young girls from Paris to Venice and the flight was cancelled. After that, they said I could buy tickets out of Paris and they would reimburse me. So I did! I took the only flight I could find and flew to Rome and got a train from there. We lost the hotel in Venice, we had to buy train tickets and things happen and I took it all on stride, BUT what angers me is that they only reimbursed me a 1/3 of the money for the plane tickets to Rome, even though they SAID, buy tickets and we will reimburse you. They lied! Do not use easyJet, stay away, there are plenty other options! No Trust, no business!
Check in screen text is very small
by rosen hagadol on 2018/09/13 06:16
Text is small in light gray color. Makes it very hard to read
Easyjet App is Easy
by ischia39 on 2018/09/07 08:02
Glad this is completely user friendly. No time wasted checking in!
Great app and wonderful customer serivice
by CableAB on 2018/09/06 11:21
Amazing customer service
EasyJet Check in
by Ftlchaser on 2018/08/30 18:08
Easy to navigate. Like it.
Xxxxxx
by watsteur on 2018/08/29 20:26
Xxxx
Best airline app
by karakamen on 2018/08/28 18:59
The app is super easy to use and quick, what more can you ask for.
Easy to use
by Taurus321 on 2018/08/21 05:10
Just dowloaded the app and checked in less than 5 minutes. Very efficient. Overall, a smooth experience.
Easy to navigate
by N4T4L1@ on 2018/08/18 15:47
Easy to navigate, smart icons and user friendly
No support with cancelled flight
by afj12345 on 2018/08/13 07:21
Terrible easyJet handling at Copenhagen airport when easyJet cancelled flight to Paris. Won’t fly easyJet in future. They leave you stranded and with this terrible app
Passport details entry
by SugarLandJulia on 2018/08/11 05:58
Why is it possible that on one flight I key in the details without a problem and for another it rejects them????
Great app
by Euro business on 2018/08/08 19:05
This app is so “easy” love it.
Good quality among airline apps
by Datwhitearab on 2018/08/08 00:42
The easy jet app is pretty straightforward especially considering they’re more in the context of low budget airlines. But I love being able to view my boarding pass more than 24 hours in advance and it’s never malfunctioned of froze on me (yet). Aesthetically pleasing app as well
Great
by Rikardol on 2018/08/02 08:04
Great!!!!
EasyJet
by drkausik on 2018/07/29 22:35
Nice app.
Impressive online system
by LuteceBlu on 2018/07/20 20:41
For a very longtime I was resisting using EasyJet as I thought services will be bad. Since just over one year, I flew about 12 flights, I am very pleased. The online booking and changing system is very easy and flexible. I was able to change not just time but also destination! Checking in system at airport is very easy, as GatwickExpress and Gatwick airport security are well organized. Service on board is proactive and energetic! Really highly recommended.
Terrible customer service
by Imdz13 on 2018/07/20 14:08
Although their website says to contact them so you can sit next to family (when booking WELL ahead) they would do so, and the proceed to charge you
How do I add a hold luggage?
by hold luggage add on 2018/07/17 00:13
Not the easiest between on the app or online.
Missing info
by habacook2435890 on 2018/07/16 15:49
I paid for bags and seats, received a confirmation email but the app doesn’t show this information.
Good for boarding pass but nothing else
by Bargain Man on 2018/07/10 12:53
App doesn’t help if the Airport/Airline have different information in regards to flight(gate change, departure delay, etc.).
Check in
by Kadir Fatima on 2018/07/09 17:47
Check in process was easy. Except for the fact that although I had already paid for 23 kg hold baggage the app took me to a page asking about hold baggage again. Confusing. Then I skipped that page and checked in.
User Friendly & Easy
by Nadiaolson on 2018/07/08 07:59
I wish all Airline apps were as easy and user friendly as Easy Jet! Love it - from booking to flying...keep it up👍🏼
It works
by Finkelstein08 on 2018/07/03 09:59
The app works, but it could be more intuitive. For instance, it could always file your EasyJet Plus number and also put your EasyJet plus card into your Apple Wallet. It does not do this.
Shoestring flyer
by Shoe String Flyer on 2018/07/01 17:16
EasyJet is perfect name! I preferred to travel stress free and they make it easy to just that!!
Nina
by ninanook on 2018/06/27 02:53
It’s very awesome
Help
by QueenKiy on 2018/06/21 06:57
Good app so far. It has my booking information available. How do I get in contact with a representative by phone? When I call I hear a voice message.
Awesome easyJet
by The Cercharesi 🇮🇹Locomotive on 2018/06/18 06:37
I think easy jet and there employees are absolutely wonderful.So polite and professional!! I love traveling with such a nice company!!”AWESOME EASY-JET 🦅”
Easy and clear
by Ljmomof3 on 2018/06/13 07:42
One of the easiest to read because of the large and clear font. When checking in on an iPhone, that is much appreciated!
App won’t download & gets stuck
by Michael LonNJ on 2018/06/12 06:50
When trying to download the app it gets stuck 1/4 of the way and will not completely process. Trying to download to an IPhone X with the latest software. If the app would download I would like to have mobile boarding passes in wallet as I do for all other airlines.
App makes me scared to fly this airline
by Tony Tonja on 2018/05/31 20:17
This app makes me uncertain I trust flying in their planes. Basic functionality, like adding hold luggage seems impossible, always broken without explanation, and completely unclear. The worst is that their buggy app preventing me from adding hold luggage results in me having to pay a larger fee at the check in counter. You will pay more in fees and time figuring out this app than this airlines “discount” is worth.
It’s easy
by MGreen908 on 2018/05/31 17:19
Hey, I have an IPhone - I can easily store my boarding pass on my Apple Wallet. Boom, boom, done!
Very difficult to get finished and hold bags are incorrect on boarding pass
by flajie on 2018/12/19 15:19
I have purchased a larger size hold bag which is not listed on the boarding pass. I have had to put my personal details in 3 times. When on a chat I was asked for my booking reference number which caused me to have to end chat to locate it. The second chat then refused to continue the chat as I had already spoken to someone else. I was told that I had to start a new chat in the next hour. I think your customer service is dreadful. Speaking to an actual human being would have made this process much “EASIER” and my information would have been correct. I have paid the additional £48 for larger hold bag but it doesn’t show up on my boarding pass. Can’t wait to get to the airport and be told I have too heavy a hold bag even though I have paid you for it.
The worst ever!
by Israeli Orly on 2019/03/31 23:36
Apparently even if you are first one at the counter and at the gate they won’t issue you a seat unless you checked in online. Even though you PURCHASED a ticket well in advance. I didn’t know this as I am from the USA and was traveling for a quick family visit to Europe. I didn’t have WiFi and couldn’t have checked in but figured there shouldn’t be an issue if I get to the airport early enough WRONG!!! They make you sit in the corner like a dog and watch as everyone board the plane and say only then they will let you know if you have room on the plane as they try to over book every flight. I asked them to make an announcement like Delta and any other airline would do because I payed for my ticket like everyone else and I would miss my connection to the USA but they said “we don’t do that. Never flying with them again
Impressive online system
by LuteceBlu on 2018/07/20 20:41
For a very longtime I was resisting using EasyJet as I thought services will be bad. Since just over one year, I flew about 12 flights, I am very pleased. The online booking and changing system is very easy and flexible. I was able to change not just time but also destination! Checking in system at airport is very easy, as GatwickExpress and Gatwick airport security are well organized. Service on board is proactive and energetic! Really highly recommended.
App worked fine, but my experience was awful
by Camille111 on 2018/05/17 22:14
I booked a day trip from Berlin to Copenhagen with a group of fellow students because it was only $117 USD round trip ( a deal too good to pass up). Something happened to my ticket changing the departure date. When I tried to get in person assistance they told me to call Easy Jet, which was a waste of time. I ended up having to pay $102 dollars to change my flight which was almost the same as the flight itself. They charged a $45 dollar change fee plus a $34 “difference” fee, which no one could explain to me what that meant other than “Its just easy jet policy”. For the price I paid for all this hassle, I could’ve flown Delta.
Easyjet Plus not connected to app
by Kpaniale on 2019/09/15 08:26
The app itself is quite good and does everything it says on the tin EXCEPT for the fact that if you pay £215 for an annual EasyJet plus membership the app doesn’t automatically know that. Despite the fact that to activate it you must directly connect it to your profile, at checkout You still have to go find your membership Number to take advantage of the benefits youve paid for. Every single other airline knows if you are a “member “ with benefits when you login- can’t Easyjet do this simple adjustment to the program?
Misleading app makes you loose money
by Ghidon48 on 2019/09/23 08:42
The app said that I could change the seats up to 2 hours before the flight but actually this was not true. The seats got assigned by the app automatically and so I had to pay 33 euros instead of 18 for my additional hand luggage. Had I known the time deadline I would have made the purchase earlier but I was mislead by the “up to 2 hours before flight” headline. Also, the app is very confusing because it is not clear how to add checked luggage. Another problem is that their AR tool to check your luggage size is very very very buggy. In principle you could even fit a wardrobe in their AR cage!
Quelle surprise
by FizzyLemon765 on 2018/09/16 07:58
I’d never flown Easy Jet before - let’s face it, their press hasn’t always been upbeat. But this app and the intuitive feel they have for their customers needs has really impressed me. It really couldn’t be much easier. I get that every add-on costs a little extra but in terms of offering up different options, it’s brilliant and puts the bigger carriers to shame. Nice one, Easy Jet.
Simplest things are horrible at this Easyjet app/website.
by grosskopferter on 2019/05/22 04:56
First, finding a booking is a disaster. You have to know the booking reference (app) or the email from which the booking was made (website). If you don’t have both there is no other way. It doesn’t help if you have managed in one, the app and the website are not synchronized. So, you can be checked in with a boarding pass on the app, while the website still has no clue what bookings you even have. Second, there is no way to buy luggage on the app. You can buy a sightseeing tour at the destination, or a parfume. I don’t know if the website allows this because I never managed to get to my booking there. But it is kind enough to point out that buying online is cheaper. But no hint how or where. Finally, there really is no provision for making bookings by somebody else. Overall, the whole impression is sloppy. The experience for the customer is not important.
Lady Elisabeth Hebdige
by Villamontemares456 on 2019/01/19 16:57
I have been flying with Easyjet from the beginning, in spite of being a so called “ Budget Airline” they try very hard to provide a good experience with efficiency and reasonable prices. Thank you Easyjet for being very kind on board when needing assistance you’ve gone above and beyond! I’m now flying in two weeks time to the new International Airport at Murcia in Spain. The beginning of a new era!
They force you to download the app to get the mobile boarding pass in your Passbook
by Jayznzjdjd on 2020/02/21 09:22
Like the title says, they force you to download the app, or else you must be punished by printing out your physical boarding pass (which is a hassle during travel or any time). Once you get the app they will let you get the mobile boarding pass and add it to your wallet, but EasyJet will not afford you that courtesy via email like competing budget airlines. It's a bit hostile to the customers to deny them mobile boarding just to get them to install your 67 megabyte app.
Good quality among airline apps
by Datwhitearab on 2018/08/08 00:42
The easy jet app is pretty straightforward especially considering they’re more in the context of low budget airlines. But I love being able to view my boarding pass more than 24 hours in advance and it’s never malfunctioned of froze on me (yet). Aesthetically pleasing app as well
Add to calendar needs improvement
by Mytikas* on 2020/01/06 10:59
Great app in general, but it could be even better if you would add better calendar implementation. + it would be much more helpful if I could add the flight directly to my preferred calendar, instead of adding it to the easyJet calendar and moving it to my own private calendar (I need this so I can e see the flight on all my devices) + please show more/better information on the subject of the calendar entry as well as in the details. Compare competitors. Departure airport, arrival airport, , flight number, address, local times in the description, gate, specific airport infos and so on would be helpful. E.g. “easyJet flight XXXXX from XXX to XXX”
Not excellent but not bad
by mambomana on 2019/09/11 20:27
For short flight I don’t mind easyJet at all. Not having a assigned seat at the time of ticket purchase is a little strange and the chaos that comes with isn’t much of a fun. Kind of low class feel to it. Every little things cost with easy jet so not really saving much compare to other company. However, easyJet doesn’t have Spartan restriction on carryon like Austrian airline.
I can’t say enough good things about this app
by Guchi1982 on 2019/07/02 01:51
So fast, efficient and easy to navigate. Easyjet is truly taking care of their customers by giving them access to their itineraries. I could easily give this more than 5 stars.
Good Airline If
by Not a stellar app on 2017/09/18 21:18
A convenient airline and pleasant if you buy the better seats which give you speedy boarding and a larger luggage (carry on) size, plus they don't count weight then. Try to avoid Luton if you can: it is mobbed, inefficient, and full of construction. Even with the extras it remains much cheaper than most other airlines.
Easyjet plus member number says invalid
by goldie888 on 2019/08/28 08:40
Have been an easyjet plus member for 2 years. Renewed membership. Added to Apple wallet as directed. But when I add my member number at checkout to discount the chosen seat, the app says “invalid”. There is no easy way to contact customer service to resolve. And in my experience impossible to resolve at the airport as the easyjet staff at the airport just check you in. Time wasted.
Impressive 👍🏽
by Chizus on 2018/11/08 01:56
I had never heard of this site/app prior to this trip and I am very impressed with the ease of check in! Also it was easy to navigate and definitely good looking which is important to me as odd as it may sound😂
Easy and clear
by Ljmomof3 on 2018/06/13 07:42
One of the easiest to read because of the large and clear font. When checking in on an iPhone, that is much appreciated!
Check in
by Kadir Fatima on 2018/07/09 17:47
Check in process was easy. Except for the fact that although I had already paid for 23 kg hold baggage the app took me to a page asking about hold baggage again. Confusing. Then I skipped that page and checked in.
App makes me scared to fly this airline
by Tony Tonja on 2018/05/31 20:17
This app makes me uncertain I trust flying in their planes. Basic functionality, like adding hold luggage seems impossible, always broken without explanation, and completely unclear. The worst is that their buggy app preventing me from adding hold luggage results in me having to pay a larger fee at the check in counter. You will pay more in fees and time figuring out this app than this airlines “discount” is worth.
Fun and mostly reliable
by Happy pride on 2017/11/23 17:35
Scared me for a split second when it didn't show my return boarding pass, but it eventually remembered how to work properly. More cheap flights!
Eva
by LIES, LIES on 2018/09/15 18:33
Hello, if available I would give EasyJet a negative double zero. I purchased tickets to fly for me and my two young girls from Paris to Venice and the flight was cancelled. After that, they said I could buy tickets out of Paris and they would reimburse me. So I did! I took the only flight I could find and flew to Rome and got a train from there. We lost the hotel in Venice, we had to buy train tickets and things happen and I took it all on stride, BUT what angers me is that they only reimbursed me a 1/3 of the money for the plane tickets to Rome, even though they SAID, buy tickets and we will reimburse you. They lied! Do not use easyJet, stay away, there are plenty other options! No Trust, no business!
Easy to use
by Taurus321 on 2018/08/21 05:10
Just dowloaded the app and checked in less than 5 minutes. Very efficient. Overall, a smooth experience.
Ease of travel
by Minhaoxue on 2019/12/17 21:43
This is my first time flying with easy jet and it could not have gone any better. The ease of using the app to purchase the ticket was very positive. I would definitely use the again.
Helpful but quirky
by Snakeaddict on 2019/07/14 08:19
This is a great improvement over last-minute check-in and boarding pass printing. Unfortunately, it struggled to find my booking, wouldn’t let me add luggage, and threw some quirky errors. I had to use online chat with EasyJet to resolve the situation. 45 min to do a 5 min task.
One bug can ruin your whole experience
by Alexgdb on 2019/03/06 08:30
App itself is alright but not bulletproof. App messed up and said I was checked in then one leg of my flight disappeared and wasn’t able to board. Since easy jet has no good in person support this ended up in a mess since no one was able to solve the issue fast enough. I guess low cost does have a cost
It works
by Finkelstein08 on 2018/07/03 09:59
The app works, but it could be more intuitive. For instance, it could always file your EasyJet Plus number and also put your EasyJet plus card into your Apple Wallet. It does not do this.
Christ
by frank.stuff on 2019/03/13 16:00
I tried to use just the mobile website via my phone and whether it be a purposeful or just negligent on their part, I could not access my boarding pass after I checked in. Even after trying to recheck in and log it from a laptop. It is inconvenient to download this app for a single ticket. This is just silly
User Friendly & Easy
by Nadiaolson on 2018/07/08 07:59
I wish all Airline apps were as easy and user friendly as Easy Jet! Love it - from booking to flying...keep it up👍🏼
Easy, fast, and friendly
by SteNYC on 2018/12/28 21:59
Couldn’t think of anyhing to change or correct n this app. Just perfect
Easyjet App is Easy
by ischia39 on 2018/09/07 08:02
Glad this is completely user friendly. No time wasted checking in!
illogical and unreasonable change Price and procedure
by Weirdo from another planet. on 2020/02/07 13:33
They have very nice staff. They happily told me that it would be a couple hundred quid to change my flight to one earlier in the day. Or I could go on the app and buy a brand new ticket for 85. Why not just let me change for 85? Or something reasonable like 25?
Good EU travel.
by ?disapointed on 2019/10/07 11:14
Bag drop is relatively easy. Recommend buying “plus” ticket if you plan carry-on for the usual get your case in nearby storage for flight. Food was available for purchase and not bad (ham & cheese toastie) for airline fare.
Useless App
by djustice on 2017/12/05 19:46
The app is a disaster, unable to select seats, unable to change seats. If you’re checked in on a flight and want to use features within the app (such as Buy before you fly) you need to enter flight details again. The only thing that works is adding the boarding pass to Apple Wallet. Poor UI
ALLOW PDF TICKETS!
by NiteRunnr on 2018/05/29 09:20
This is a review of the fact that I am forced to download this app instead of receiving an online boarding pass like any other normal airline. You request emailed boarding pass and have the ability to add to your wallet, but no, I have to download an app. Delete after flight, deny location and notifications.
Help
by QueenKiy on 2018/06/21 06:57
Good app so far. It has my booking information available. How do I get in contact with a representative by phone? When I call I hear a voice message.
App won’t download & gets stuck
by Michael LonNJ on 2018/06/12 06:50
When trying to download the app it gets stuck 1/4 of the way and will not completely process. Trying to download to an IPhone X with the latest software. If the app would download I would like to have mobile boarding passes in wallet as I do for all other airlines.
Sends me in a loop
by MelissaJ2010 on 2019/11/25 08:55
I have an older OS that I do not want to update because everything works perfectly fine. The EasyJet app so that I could download an older version that is compatible with my OS. Then when I try to use it, I get an error message that says I must update, but when I get to the App Store, I can't update. I'm stuck in a loop. Help!
Easy to navigate
by N4T4L1@ on 2018/08/18 15:47
Easy to navigate, smart icons and user friendly
Thank you!
by dolcevitafrus on 2018/10/17 14:54
Many thanks to Easyjet's IT team! Your creativity and sense of service simplify our booking and travelling experience. Sincerely, A grateful passenger
Impressed
by Tatortot73 on 2019/09/26 04:57
I am very impressed with the ease of this app, and how user friendly it is. Probably the best air travel app I have ever used.
Best airline app
by karakamen on 2018/08/28 18:59
The app is super easy to use and quick, what more can you ask for.
Easy App
by akhousno on 2019/07/19 21:41
Probably the easiest airline ticket purchasing application that I’ve used
Keeps crashing!!
by Oui<3sf on 2018/03/14 14:20
Every time I try to check the status of my flight and which gate it’s leaving from the app keeps crashing. That’s clearly a really important part. Pretty useless without that feature.
EasyJet makes it Stress free!
by Marty SP on 2020/01/31 05:27
Best travel app for booking and checking in! A+ for making it so “Easy” to get to my final destination!
Very satisfied
by 2badufellover on 2019/03/21 01:28
The site is very user friendly and intuitive.
Horrible app, even worse airline
by CMJ540>512 on 2019/09/24 09:11
Don’t download this app, you will get nonstop ads disguised as ‘notifications’. Very buggy, and drains your battery. Not to mention, the airline itself is god awful. They should seriously consider changing their name to something more appropriate, such as StressJet.
Amazing service!!
by azulazulazull on 2019/10/29 20:42
First time I use these airline! Very impressive service.. thank you
Needs an iPad version
by Docwhotravels on 2019/02/14 04:48
App works just fine, but doesn’t have an iPad version. Annoying and overdue.
Rating Trends
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Current Version (3.34)
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