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App name
easyjet: Travel App
Description
This is generation easyjet. Search, book and manage your flights all from the palm of your hand. BOOK FLIGHTS Book your easyjet flights in an experience designed to be as fast as possible. Use your card or Apple Pay to check out with a single touch. MANAGE YOUR BOOKINGS View your bookings, change flights, manage disruption and add seats, bags, sports equipment and much more. CHECK-IN Add passport details in seconds by scanning your passport with your phone camera, checking in is now faster than ever before. MOBILE BOARDING PASS Store up to five boarding passes per flight which will be available offline so you don’t need a data connection, no more searching for a printer or queuing at check in desks! "FLIGHT TRACKER" Watch your planes location in real time and check the latest arrival and departure information with live updates direct from the easyjet Operations Control Centre. "MOBILE HOST" With mobile host we’re with you every step of the journey. Whether it’s a reminder to check in, directions to your gate or even a change in baggage reclaim belt we’ll let you know. APPLE WATCH Get real time travel information, flight status, count downs to departure and much more directly from the watch face.
I’m simple
by Malta Bound on 2019/05/23 14:41
Can’t find links to seat changes even though it says you can go it. Can’t print boarding pass
Simplest things are horrible at this Easyjet app/website.
by grosskopferter on 2019/05/22 04:56
First, finding a booking is a disaster. You have to know the booking reference (app) or the email from which the booking was made (website). If you don’t have both there is no other way. It doesn’t help if you have managed in one, the app and the website are not synchronized. So, you can be checked in with a boarding pass on the app, while the website still has no clue what bookings you even have. Second, there is no way to buy luggage on the app. You can buy a sightseeing tour at the destination, or a parfume. I don’t know if the website allows this because I never managed to get to my booking there. But it is kind enough to point out that buying online is cheaper. But no hint how or where. Finally, there really is no provision for making bookings by somebody else. Overall, the whole impression is sloppy. The experience for the customer is not important.
Review?
by vgguijb on 2019/05/05 21:24
Who gives a flip what I think?
iOS App
by Vivizizi on 2019/05/01 16:38
For months the app doesn’t recognize my easy jet plus card at the time of payment. Customer service helpless !
Amazing
by JOHN CLCC on 2019/04/26 00:14
Amazingly fast and clear Not prob !
Not supporting Arabic language
by @ابوسلطان @@ on 2019/04/18 19:29
I can’t use it because it does not support Arabic language..!
Nice app
by Escobar112233445566 on 2019/04/08 16:59
Excellent app...keep it up...
Crappy interface, multiple data requests
by dougXN on 2019/04/06 02:07
You have to enter document numbers multiple times; no cut and paste; not synced with website; so far just frustrating
The worst ever!
by Israeli Orly on 2019/03/31 23:36
Apparently even if you are first one at the counter and at the gate they won’t issue you a seat unless you checked in online. Even though you PURCHASED a ticket well in advance. I didn’t know this as I am from the USA and was traveling for a quick family visit to Europe. I didn’t have WiFi and couldn’t have checked in but figured there shouldn’t be an issue if I get to the airport early enough WRONG!!! They make you sit in the corner like a dog and watch as everyone board the plane and say only then they will let you know if you have room on the plane as they try to over book every flight. I asked them to make an announcement like Delta and any other airline would do because I payed for my ticket like everyone else and I would miss my connection to the USA but they said “we don’t do that. Never flying with them again
Check-in failed multiple times
by bixv on 2019/03/26 14:37
I’m surprised a core feature like this didn’t work.
Very satisfied
by 2badufellover on 2019/03/21 01:28
The site is very user friendly and intuitive.
App check in is busted have to check in on website
by oplat on 2019/03/19 17:08
Yeah
Christ
by frank.stuff on 2019/03/13 16:00
I tried to use just the mobile website via my phone and whether it be a purposeful or just negligent on their part, I could not access my boarding pass after I checked in. Even after trying to recheck in and log it from a laptop. It is inconvenient to download this app for a single ticket. This is just silly
One bug can ruin your whole experience
by Alexgdb on 2019/03/06 08:30
App itself is alright but not bulletproof. App messed up and said I was checked in then one leg of my flight disappeared and wasn’t able to board. Since easy jet has no good in person support this ended up in a mess since no one was able to solve the issue fast enough. I guess low cost does have a cost
Needs an iPad version
by Docwhotravels on 2019/02/14 04:48
App works just fine, but doesn’t have an iPad version. Annoying and overdue.
Incoherent App
by ceasar880806 on 2019/01/28 16:29
Poorly designed, makes you enter in information multiple times. Don’t fly this airline!
Lady Elisabeth Hebdige
by Villamontemares456 on 2019/01/19 16:57
I have been flying with Easyjet from the beginning, in spite of being a so called “ Budget Airline” they try very hard to provide a good experience with efficiency and reasonable prices. Thank you Easyjet for being very kind on board when needing assistance you’ve gone above and beyond! I’m now flying in two weeks time to the new International Airport at Murcia in Spain. The beginning of a new era!
Easy, fast, and friendly
by SteNYC on 2018/12/28 21:59
Couldn’t think of anyhing to change or correct n this app. Just perfect
Very difficult to get finished and hold bags are incorrect on boarding pass
by flajie on 2018/12/19 15:19
I have purchased a larger size hold bag which is not listed on the boarding pass. I have had to put my personal details in 3 times. When on a chat I was asked for my booking reference number which caused me to have to end chat to locate it. The second chat then refused to continue the chat as I had already spoken to someone else. I was told that I had to start a new chat in the next hour. I think your customer service is dreadful. Speaking to an actual human being would have made this process much “EASIER” and my information would have been correct. I have paid the additional £48 for larger hold bag but it doesn’t show up on my boarding pass. Can’t wait to get to the airport and be told I have too heavy a hold bag even though I have paid you for it.
UI
by K.Jamison89 on 2018/12/10 20:29
Great User Interface. Very intuitive and easy to use! 👍🏾
Impressive 👍🏽
by Chizus on 2018/11/08 01:56
I had never heard of this site/app prior to this trip and I am very impressed with the ease of check in! Also it was easy to navigate and definitely good looking which is important to me as odd as it may sound😂
Gary Neff
by GaryNeff on 2018/10/18 17:48
The entire check in process is a nightmare. Uneasy Jet
Review
by Antipense on 2018/10/18 13:23
Best experience ever
Thank you!
by dolcevitafrus on 2018/10/17 14:54
Many thanks to Easyjet's IT team! Your creativity and sense of service simplify our booking and travelling experience. Sincerely, A grateful passenger
Difficult to follow
by ññññoooo on 2018/10/15 14:49
Not easy
App fine
by skol4652 on 2018/10/14 16:09
But I’d much rather just have the option to download straight to my phone wallet from your site.
EASY PROCESS
by Blandiepnay on 2018/09/22 02:07
Very user friendly
Quelle surprise
by FizzyLemon765 on 2018/09/16 07:58
I’d never flown Easy Jet before - let’s face it, their press hasn’t always been upbeat. But this app and the intuitive feel they have for their customers needs has really impressed me. It really couldn’t be much easier. I get that every add-on costs a little extra but in terms of offering up different options, it’s brilliant and puts the bigger carriers to shame. Nice one, Easy Jet.
Eva
by LIES, LIES on 2018/09/15 18:33
Hello, if available I would give EasyJet a negative double zero. I purchased tickets to fly for me and my two young girls from Paris to Venice and the flight was cancelled. After that, they said I could buy tickets out of Paris and they would reimburse me. So I did! I took the only flight I could find and flew to Rome and got a train from there. We lost the hotel in Venice, we had to buy train tickets and things happen and I took it all on stride, BUT what angers me is that they only reimbursed me a 1/3 of the money for the plane tickets to Rome, even though they SAID, buy tickets and we will reimburse you. They lied! Do not use easyJet, stay away, there are plenty other options! No Trust, no business!
Check in screen text is very small
by rosen hagadol on 2018/09/13 06:16
Text is small in light gray color. Makes it very hard to read
Easyjet App is Easy
by ischia39 on 2018/09/07 08:02
Glad this is completely user friendly. No time wasted checking in!
Great app and wonderful customer serivice
by CableAB on 2018/09/06 11:21
Amazing customer service
EasyJet Check in
by Ftlchaser on 2018/08/30 18:08
Easy to navigate. Like it.
Xxxxxx
by watsteur on 2018/08/29 20:26
Xxxx
Best airline app
by karakamen on 2018/08/28 18:59
The app is super easy to use and quick, what more can you ask for.
Easy to use
by Taurus321 on 2018/08/21 05:10
Just dowloaded the app and checked in less than 5 minutes. Very efficient. Overall, a smooth experience.
Easy to navigate
by N4T4L1@ on 2018/08/18 15:47
Easy to navigate, smart icons and user friendly
No support with cancelled flight
by afj12345 on 2018/08/13 07:21
Terrible easyJet handling at Copenhagen airport when easyJet cancelled flight to Paris. Won’t fly easyJet in future. They leave you stranded and with this terrible app
Passport details entry
by SugarLandJulia on 2018/08/11 05:58
Why is it possible that on one flight I key in the details without a problem and for another it rejects them????
Great app
by Euro business on 2018/08/08 19:05
This app is so “easy” love it.
Good quality among airline apps
by salimfaik on 2018/08/08 00:42
The easy jet app is pretty straightforward especially considering they’re more in the context of low budget airlines. But I love being able to view my boarding pass more than 24 hours in advance and it’s never malfunctioned of froze on me (yet). Aesthetically pleasing app as well
Great
by Rikardol on 2018/08/02 08:04
Great!!!!
EasyJet
by drkausik on 2018/07/29 22:35
Nice app.
Impressive online system
by LuteceBlu on 2018/07/20 20:41
For a very longtime I was resisting using EasyJet as I thought services will be bad. Since just over one year, I flew about 12 flights, I am very pleased. The online booking and changing system is very easy and flexible. I was able to change not just time but also destination! Checking in system at airport is very easy, as GatwickExpress and Gatwick airport security are well organized. Service on board is proactive and energetic! Really highly recommended.
Terrible customer service
by Imdz13 on 2018/07/20 14:08
Although their website says to contact them so you can sit next to family (when booking WELL ahead) they would do so, and the proceed to charge you
How do I add a hold luggage?
by hold luggage add on 2018/07/17 00:13
Not the easiest between on the app or online.
Missing info
by habacook2435890 on 2018/07/16 15:49
I paid for bags and seats, received a confirmation email but the app doesn’t show this information.
Good for boarding pass but nothing else
by Bargain Man on 2018/07/10 12:53
App doesn’t help if the Airport/Airline have different information in regards to flight(gate change, departure delay, etc.).
Check in
by Kadir Fatima on 2018/07/09 17:47
Check in process was easy. Except for the fact that although I had already paid for 23 kg hold baggage the app took me to a page asking about hold baggage again. Confusing. Then I skipped that page and checked in.
User Friendly & Easy
by Nadiaolson on 2018/07/08 07:59
I wish all Airline apps were as easy and user friendly as Easy Jet! Love it - from booking to flying...keep it up👍🏼
It works
by Finkelstein08 on 2018/07/03 09:59
The app works, but it could be more intuitive. For instance, it could always file your EasyJet Plus number and also put your EasyJet plus card into your Apple Wallet. It does not do this.
Shoestring flyer
by Shoe String Flyer on 2018/07/01 17:16
EasyJet is perfect name! I preferred to travel stress free and they make it easy to just that!!
Nina
by ninanook on 2018/06/27 02:53
It’s very awesome
Help
by QueenKiy on 2018/06/21 06:57
Good app so far. It has my booking information available. How do I get in contact with a representative by phone? When I call I hear a voice message.
Awesome easyJet
by The Cercharesi 🇮🇹Locomotive on 2018/06/18 06:37
I think easy jet and there employees are absolutely wonderful.So polite and professional!! I love traveling with such a nice company!!”AWESOME EASY-JET 🦅”
Easy and clear
by Ljmomof3 on 2018/06/13 07:42
One of the easiest to read because of the large and clear font. When checking in on an iPhone, that is much appreciated!
App won’t download & gets stuck
by Michael LonNJ on 2018/06/12 06:50
When trying to download the app it gets stuck 1/4 of the way and will not completely process. Trying to download to an IPhone X with the latest software. If the app would download I would like to have mobile boarding passes in wallet as I do for all other airlines.
App makes me scared to fly this airline
by Tony Tonja on 2018/05/31 20:17
This app makes me uncertain I trust flying in their planes. Basic functionality, like adding hold luggage seems impossible, always broken without explanation, and completely unclear. The worst is that their buggy app preventing me from adding hold luggage results in me having to pay a larger fee at the check in counter. You will pay more in fees and time figuring out this app than this airlines “discount” is worth.
It’s easy
by MGreen908 on 2018/05/31 17:19
Hey, I have an IPhone - I can easily store my boarding pass on my Apple Wallet. Boom, boom, done!
ALLOW PDF TICKETS!
by NiteRunnr on 2018/05/29 09:20
This is a review of the fact that I am forced to download this app instead of receiving an online boarding pass like any other normal airline. You request emailed boarding pass and have the ability to add to your wallet, but no, I have to download an app. Delete after flight, deny location and notifications.
Keep getting errors
by NerdyRN13 on 2018/05/22 08:35
Says nullpointer invalid? I dont even know what that means but i cant seem to be able to search any flights
App worked fine, but my experience was awful
by Camille111 on 2018/05/17 22:14
I booked a day trip from Berlin to Copenhagen with a group of fellow students because it was only $117 USD round trip ( a deal too good to pass up). Something happened to my ticket changing the departure date. When I tried to get in person assistance they told me to call Easy Jet, which was a waste of time. I ended up having to pay $102 dollars to change my flight which was almost the same as the flight itself. They charged a $45 dollar change fee plus a $34 “difference” fee, which no one could explain to me what that meant other than “Its just easy jet policy”. For the price I paid for all this hassle, I could’ve flown Delta.
Keeps crashing!!
by Oui<3sf on 2018/03/14 14:20
Every time I try to check the status of my flight and which gate it’s leaving from the app keeps crashing. That’s clearly a really important part. Pretty useless without that feature.
Useless App
by djustice on 2017/12/05 19:46
The app is a disaster, unable to select seats, unable to change seats. If you’re checked in on a flight and want to use features within the app (such as Buy before you fly) you need to enter flight details again. The only thing that works is adding the boarding pass to Apple Wallet. Poor UI
Fun and mostly reliable
by Happy pride on 2017/11/23 17:35
Scared me for a split second when it didn't show my return boarding pass, but it eventually remembered how to work properly. More cheap flights!
Easy to use
by FerdFarkle on 2017/09/20 03:38
A bit over simplified but performed well.
Good Airline If
by Not a stellar app on 2017/09/18 21:18
A convenient airline and pleasant if you buy the better seats which give you speedy boarding and a larger luggage (carry on) size, plus they don't count weight then. Try to avoid Luton if you can: it is mobbed, inefficient, and full of construction. Even with the extras it remains much cheaper than most other airlines.
Don't use this app, just print your boarding pass
by Pwnster37337 on 2017/07/30 10:03
App says I wasn't checked in after I had checked in online multiple days ahead of time. Had to go to the easyJet desk, which the attendant said it showed me checked in. But on the app it wasn't letting me pull up my boarding pass. Ended up missing my flight, and spending $240 for another flight back. Definitely don't trust this app for anything now.
Works great!
by Suzyketchup on 2017/07/28 12:00
EasyJet airlines and their app are pretty great.
Posts ads to your home screen without permission
by Sineapple on 2017/07/27 13:42
Absolutely appalling.
Awesome app!
by Zimhippo on 2017/07/10 15:19
Love the EasyJet app!!
Flights, crew and app
by SiddyFou on 2017/07/10 03:08
Best ever!!! And smooth very professional and keeps me posted with all my flights! The barcodes were in my iPhone wallet so it was easy to access and it kept me alert To the times of my flights or delays which we only had one on our 5 flights ! Love it!
Easy
by the Ziegler Mattick 2000 on 2017/07/07 11:27
Easy of course it's easy jet. Easy to book and if you have a iPhone the boarding passes connect to your wallet. No need to print tickets you scan just with your phone. Also if you have your friends or family flight number tracking is easy. And flying within the EU with EasyJet it's the best and a cheap way to travel.
Excellent user experience
by Birhanu on 2017/06/20 08:19
I really like the user experience
User friendly
by Spc11 on 2017/06/15 00:17
I've been using the easyjet app for a few years. I find it very easy to use and extremely easy as far as being able to use your phone for boarding passes. Yes some cities are not able to use the passes on the phone but I've used it in many cities.
Booked from the car
by Platt412 on 2017/05/05 09:09
Realized I hadn't booked my flight from U.K. To Berlin... booked it from the app in 5 minutes used my thumb to pay.. excellent we'll thought out app. Flight was great and friendly service. Better than some major airlines 👏👍
Easy App!
by DJ in Berlin on 2017/04/29 18:27
Super intuitive
Best airline app
by pubcat997 on 2017/04/27 22:49
I flew to London in 06 on my way to Scotland. Flight was easy and staff was wonderful. Will fly again when I visit next year!
Dr.
by drdonem on 2017/04/17 14:16
Every time I've used EasyJet it's been a great experience. The number of flights offered is wonderful. There has been a flight to wherever I've wanted to go to in Europe or the United Kingdom. I highly recommend EasyJet for your next flight.
Good
by MmoeinB on 2017/04/10 15:42
Your app is so useful and applicable. Thanks.
Friendly and accurate!
by Adri Tatu on 2017/03/04 05:41
Always on hand info.
App
by Kirillms8000 on 2017/02/11 12:09
Doesn't allow to check in and get boarding passes for more that 5 pax.
Easy
by English Anne on 2016/12/23 21:17
Yes it's easy to use ... EasyJet ... best airline app !!!
App froze at the airport when needed boarding pass
by Rob & Roll on 2016/11/25 17:13
Do not rely on this app. I had 2 boarding passes loaded. On the way back I could not swipe to the boarding pass for my return trip. The app froze. Closing the app completely and starting again did not solve the problem. I did not have any internet connection. Luckily I had PDF file on my iPad. Scanning machine was small, but one third of my ipad could get in I could scan bar code. With iPad PRO I would have no chance to squeeze it in.
Perfect?
by McBattus on 2016/11/24 14:24
Outstanding but even so continues to evolve and improve. Simple, fast and easyJet seems to have anticipated every need I might have
Great App.
by SDrocketman on 2016/11/06 16:24
Easy to use air travel tool. Easy Jet is one of the great ways to get around Europe!
Excellent
by BrianRBriggs on 2016/09/26 15:19
The most convenient and problem free way to travel by air. Highly recommended.
Intuitive, Easy
by Aaronhamburg on 2016/09/10 06:35
As a frequent traveller, I am particular about the apps that I use. Among them are Tripit and Kayak, both of them helpful tools for researching and keeping track of trips. The EasyJet app is easy to use, the navigation is intuitive, and it integrates nicely with my iPhone's Passbook. I have yet to have it crash, and it loads quickly. I also like the background visuals it provides for the miscellaneous cities that I've frequented. Five stars from me!
Very helpful
by Tigrarr on 2016/08/06 10:40
EasyJet app is a very nice travel companion, it's so good that we don't have to print and carry tickets. And other features are hugely helpful, especially notifications about flight delays. Thank you!
Great app
by Theyogster7940 on 2016/07/15 20:56
Super easy to book, check in and get boarding passes on my iPhone!
Nothing about this airline is easy
by cjbtoonz on 2016/06/26 08:06
The app stinks. But these folks nickel and dime you to death. Service is minimal. The only reason to fly easy jet is the low fares. And that is a VERY good reason to fly them. You can see a lot of Europe for very little money. So, I wasn't to surprised by how user unfriendly this was. It's par for the course.
Great
by RealRobal on 2016/06/05 11:04
Excellent easy to use app, among the best airline apps...
Short sighted at best
by aprillaird on 2016/05/25 10:38
While I've been a repeat customer of EasyJet for years, I am consistently disappointed by this app and the lack of policy info/extra prompts for important elements like added pre booked baggage, dimension info, and extra hidden regional fees. I always travel alone and with a standard small size backpackers backpack to limit checked bag fees, waiting times, and lost luggage. EasyJet's app does not allow intuitive navigation for purchasing extra checked bags or add ons in advance & the dimensions of carry on luggage seems to change daily! The biggest disappointment is if you are unfortunate enough to click the "check in" button early for your upcoming flight, a step EasyJet prompts you to do fervently, only to realize later that you may need to pay for a checked bag before the day of your flight comes. Good luck. If you've already checked in for your flight(s), even weeks in advance, there is NO avenue by which to pay a pre flight fee for luggage; one must pay a full £45 per bag regardless of size & weight, and eat the more than doubled cost to check your bag(s), even if you are weeks away from setting foot in the airport. Currently, most airlines have a somewhat confusing sliding scale of baggage and weight fees, and sometimes getting to your boarding gate, one is caught with a bag a few inches larger than the carry on limit etc. But not having access to info that might help you avoid such things, or pay a lesser fee from the app regardless if you've checked in remotely is just a huge oversight. There is no where on EasyJets app outlining full policies on this or regional surcharge calculations. Recently, I was affronted with a £90 additional fee (more than 3 nights stay in a hostel!) simply because I clicked a button on the EasyJet app prompt without having access to differences in fees pre and post check in. The flight attendants on my flight couldn't even give me consistent answers on the policies. Perhaps they only have access to the app as well. I may have to transition to RyanAir in the future, as much as I dislike that solution.
Crap
by Put me on YWN Confidence on 2016/05/10 14:52
This app is the worst travel app and the easy jet customer service is horrible The tickets are cheaper on delta and you were treated better I do not recommend this to anyone
Excellent !
by benkortbi on 2016/05/07 03:46
Excellent ! easy to use even buying or checking on app
Easy to use....
by rojnath on 2016/03/30 13:45
Very convenient when traveling.
It's one of the best airline apps well done
by Mabel2012xw on 2016/01/15 13:25
Very good all round utility
Easyapp :-)
by Mango2222 on 2016/01/13 09:21
Very simple, clear and user friendly. Easy to browse, flip to different searches, and tracking is up to date and helpful. I'd like to see a list of the most often searched airports when I'm browsing but it's not really a big deal.
Rien a redire
by Superpedro222 on 2016/01/03 10:59
Rien a redire
Very difficult to get finished and hold bags are incorrect on boarding pass
by flajie on 2018/12/19 15:19
I have purchased a larger size hold bag which is not listed on the boarding pass. I have had to put my personal details in 3 times. When on a chat I was asked for my booking reference number which caused me to have to end chat to locate it. The second chat then refused to continue the chat as I had already spoken to someone else. I was told that I had to start a new chat in the next hour. I think your customer service is dreadful. Speaking to an actual human being would have made this process much “EASIER” and my information would have been correct. I have paid the additional £48 for larger hold bag but it doesn’t show up on my boarding pass. Can’t wait to get to the airport and be told I have too heavy a hold bag even though I have paid you for it.
The worst ever!
by Israeli Orly on 2019/03/31 23:36
Apparently even if you are first one at the counter and at the gate they won’t issue you a seat unless you checked in online. Even though you PURCHASED a ticket well in advance. I didn’t know this as I am from the USA and was traveling for a quick family visit to Europe. I didn’t have WiFi and couldn’t have checked in but figured there shouldn’t be an issue if I get to the airport early enough WRONG!!! They make you sit in the corner like a dog and watch as everyone board the plane and say only then they will let you know if you have room on the plane as they try to over book every flight. I asked them to make an announcement like Delta and any other airline would do because I payed for my ticket like everyone else and I would miss my connection to the USA but they said “we don’t do that. Never flying with them again
Impressive online system
by LuteceBlu on 2018/07/20 20:41
For a very longtime I was resisting using EasyJet as I thought services will be bad. Since just over one year, I flew about 12 flights, I am very pleased. The online booking and changing system is very easy and flexible. I was able to change not just time but also destination! Checking in system at airport is very easy, as GatwickExpress and Gatwick airport security are well organized. Service on board is proactive and energetic! Really highly recommended.
App worked fine, but my experience was awful
by Camille111 on 2018/05/17 22:14
I booked a day trip from Berlin to Copenhagen with a group of fellow students because it was only $117 USD round trip ( a deal too good to pass up). Something happened to my ticket changing the departure date. When I tried to get in person assistance they told me to call Easy Jet, which was a waste of time. I ended up having to pay $102 dollars to change my flight which was almost the same as the flight itself. They charged a $45 dollar change fee plus a $34 “difference” fee, which no one could explain to me what that meant other than “Its just easy jet policy”. For the price I paid for all this hassle, I could’ve flown Delta.
Quelle surprise
by FizzyLemon765 on 2018/09/16 07:58
I’d never flown Easy Jet before - let’s face it, their press hasn’t always been upbeat. But this app and the intuitive feel they have for their customers needs has really impressed me. It really couldn’t be much easier. I get that every add-on costs a little extra but in terms of offering up different options, it’s brilliant and puts the bigger carriers to shame. Nice one, Easy Jet.
Simplest things are horrible at this Easyjet app/website.
by grosskopferter on 2019/05/22 04:56
First, finding a booking is a disaster. You have to know the booking reference (app) or the email from which the booking was made (website). If you don’t have both there is no other way. It doesn’t help if you have managed in one, the app and the website are not synchronized. So, you can be checked in with a boarding pass on the app, while the website still has no clue what bookings you even have. Second, there is no way to buy luggage on the app. You can buy a sightseeing tour at the destination, or a parfume. I don’t know if the website allows this because I never managed to get to my booking there. But it is kind enough to point out that buying online is cheaper. But no hint how or where. Finally, there really is no provision for making bookings by somebody else. Overall, the whole impression is sloppy. The experience for the customer is not important.
Lady Elisabeth Hebdige
by Villamontemares456 on 2019/01/19 16:57
I have been flying with Easyjet from the beginning, in spite of being a so called “ Budget Airline” they try very hard to provide a good experience with efficiency and reasonable prices. Thank you Easyjet for being very kind on board when needing assistance you’ve gone above and beyond! I’m now flying in two weeks time to the new International Airport at Murcia in Spain. The beginning of a new era!
Good quality among airline apps
by salimfaik on 2018/08/08 00:42
The easy jet app is pretty straightforward especially considering they’re more in the context of low budget airlines. But I love being able to view my boarding pass more than 24 hours in advance and it’s never malfunctioned of froze on me (yet). Aesthetically pleasing app as well
Good Airline If
by Not a stellar app on 2017/09/18 21:18
A convenient airline and pleasant if you buy the better seats which give you speedy boarding and a larger luggage (carry on) size, plus they don't count weight then. Try to avoid Luton if you can: it is mobbed, inefficient, and full of construction. Even with the extras it remains much cheaper than most other airlines.
Impressive 👍🏽
by Chizus on 2018/11/08 01:56
I had never heard of this site/app prior to this trip and I am very impressed with the ease of check in! Also it was easy to navigate and definitely good looking which is important to me as odd as it may sound😂
Easy and clear
by Ljmomof3 on 2018/06/13 07:42
One of the easiest to read because of the large and clear font. When checking in on an iPhone, that is much appreciated!
Check in
by Kadir Fatima on 2018/07/09 17:47
Check in process was easy. Except for the fact that although I had already paid for 23 kg hold baggage the app took me to a page asking about hold baggage again. Confusing. Then I skipped that page and checked in.
App makes me scared to fly this airline
by Tony Tonja on 2018/05/31 20:17
This app makes me uncertain I trust flying in their planes. Basic functionality, like adding hold luggage seems impossible, always broken without explanation, and completely unclear. The worst is that their buggy app preventing me from adding hold luggage results in me having to pay a larger fee at the check in counter. You will pay more in fees and time figuring out this app than this airlines “discount” is worth.
Fun and mostly reliable
by Happy pride on 2017/11/23 17:35
Scared me for a split second when it didn't show my return boarding pass, but it eventually remembered how to work properly. More cheap flights!
Eva
by LIES, LIES on 2018/09/15 18:33
Hello, if available I would give EasyJet a negative double zero. I purchased tickets to fly for me and my two young girls from Paris to Venice and the flight was cancelled. After that, they said I could buy tickets out of Paris and they would reimburse me. So I did! I took the only flight I could find and flew to Rome and got a train from there. We lost the hotel in Venice, we had to buy train tickets and things happen and I took it all on stride, BUT what angers me is that they only reimbursed me a 1/3 of the money for the plane tickets to Rome, even though they SAID, buy tickets and we will reimburse you. They lied! Do not use easyJet, stay away, there are plenty other options! No Trust, no business!
Easy to use
by Taurus321 on 2018/08/21 05:10
Just dowloaded the app and checked in less than 5 minutes. Very efficient. Overall, a smooth experience.
One bug can ruin your whole experience
by Alexgdb on 2019/03/06 08:30
App itself is alright but not bulletproof. App messed up and said I was checked in then one leg of my flight disappeared and wasn’t able to board. Since easy jet has no good in person support this ended up in a mess since no one was able to solve the issue fast enough. I guess low cost does have a cost
Christ
by frank.stuff on 2019/03/13 16:00
I tried to use just the mobile website via my phone and whether it be a purposeful or just negligent on their part, I could not access my boarding pass after I checked in. Even after trying to recheck in and log it from a laptop. It is inconvenient to download this app for a single ticket. This is just silly
User Friendly & Easy
by Nadiaolson on 2018/07/08 07:59
I wish all Airline apps were as easy and user friendly as Easy Jet! Love it - from booking to flying...keep it up👍🏼
Easy, fast, and friendly
by SteNYC on 2018/12/28 21:59
Couldn’t think of anyhing to change or correct n this app. Just perfect
Easyjet App is Easy
by ischia39 on 2018/09/07 08:02
Glad this is completely user friendly. No time wasted checking in!
ALLOW PDF TICKETS!
by NiteRunnr on 2018/05/29 09:20
This is a review of the fact that I am forced to download this app instead of receiving an online boarding pass like any other normal airline. You request emailed boarding pass and have the ability to add to your wallet, but no, I have to download an app. Delete after flight, deny location and notifications.
Useless App
by djustice on 2017/12/05 19:46
The app is a disaster, unable to select seats, unable to change seats. If you’re checked in on a flight and want to use features within the app (such as Buy before you fly) you need to enter flight details again. The only thing that works is adding the boarding pass to Apple Wallet. Poor UI
Help
by QueenKiy on 2018/06/21 06:57
Good app so far. It has my booking information available. How do I get in contact with a representative by phone? When I call I hear a voice message.
App won’t download & gets stuck
by Michael LonNJ on 2018/06/12 06:50
When trying to download the app it gets stuck 1/4 of the way and will not completely process. Trying to download to an IPhone X with the latest software. If the app would download I would like to have mobile boarding passes in wallet as I do for all other airlines.
Easy to navigate
by N4T4L1@ on 2018/08/18 15:47
Easy to navigate, smart icons and user friendly
It works
by Finkelstein08 on 2018/07/03 09:59
The app works, but it could be more intuitive. For instance, it could always file your EasyJet Plus number and also put your EasyJet plus card into your Apple Wallet. It does not do this.
Thank you!
by dolcevitafrus on 2018/10/17 14:54
Many thanks to Easyjet's IT team! Your creativity and sense of service simplify our booking and travelling experience. Sincerely, A grateful passenger
Best airline app
by karakamen on 2018/08/28 18:59
The app is super easy to use and quick, what more can you ask for.
Keeps crashing!!
by Oui<3sf on 2018/03/14 14:20
Every time I try to check the status of my flight and which gate it’s leaving from the app keeps crashing. That’s clearly a really important part. Pretty useless without that feature.
Very satisfied
by 2badufellover on 2019/03/21 01:28
The site is very user friendly and intuitive.
Needs an iPad version
by Docwhotravels on 2019/02/14 04:48
App works just fine, but doesn’t have an iPad version. Annoying and overdue.
Terrible customer service
by Imdz13 on 2018/07/20 14:08
Although their website says to contact them so you can sit next to family (when booking WELL ahead) they would do so, and the proceed to charge you
Crappy interface, multiple data requests
by dougXN on 2019/04/06 02:07
You have to enter document numbers multiple times; no cut and paste; not synced with website; so far just frustrating
UI
by K.Jamison89 on 2018/12/10 20:29
Great User Interface. Very intuitive and easy to use! 👍🏾
It’s easy
by MGreen908 on 2018/05/31 17:19
Hey, I have an IPhone - I can easily store my boarding pass on my Apple Wallet. Boom, boom, done!
Easy to use
by FerdFarkle on 2017/09/20 03:38
A bit over simplified but performed well.
Check in screen text is very small
by rosen hagadol on 2018/09/13 06:16
Text is small in light gray color. Makes it very hard to read
Missing info
by habacook2435890 on 2018/07/16 15:49
I paid for bags and seats, received a confirmation email but the app doesn’t show this information.
Great app and wonderful customer serivice
by CableAB on 2018/09/06 11:21
Amazing customer service
Review?
by vgguijb on 2019/05/05 21:24
Who gives a flip what I think?
Check-in failed multiple times
by bixv on 2019/03/26 14:37
I’m surprised a core feature like this didn’t work.
App fine
by skol4652 on 2018/10/14 16:09
But I’d much rather just have the option to download straight to my phone wallet from your site.
I’m simple
by Malta Bound on 2019/05/23 14:41
Can’t find links to seat changes even though it says you can go it. Can’t print boarding pass
Shoestring flyer
by Shoe String Flyer on 2018/07/01 17:16
EasyJet is perfect name! I preferred to travel stress free and they make it easy to just that!!
Passport details entry
by SugarLandJulia on 2018/08/11 05:58
Why is it possible that on one flight I key in the details without a problem and for another it rejects them????
Good for boarding pass but nothing else
by Bargain Man on 2018/07/10 12:53
App doesn’t help if the Airport/Airline have different information in regards to flight(gate change, departure delay, etc.).
iOS App
by Vivizizi on 2019/05/01 16:38
For months the app doesn’t recognize my easy jet plus card at the time of payment. Customer service helpless !
EasyJet Check in
by Ftlchaser on 2018/08/30 18:08
Easy to navigate. Like it.
Rating Trends
26,0,46,0,87,0,0,0,117,0,0,116,38,35,28,40,41,54,45,26,33,47,0,59,45,39,0,41,0,64,0,85,0,54,0,0,73,28,0,76,33,30,35,28,15,0,0,140,47,36,0,91,46,43,35,30,40,46,30,42,0,86,49,0,0,120,0,80,45,45,0,93,0,111,41,15,34,36,0,99,0,103,40,0,97,61,59,66,53,51
All Versions
5.0
22,995 total
 5
19,909
 4
2,151
 3
452
 2
135
 1
348
Current Version (3.27)
5.0
22,593 total
 5
19,669
 4
2,069
 3
426
 2
118
 1
311
Version History
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