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Turn your mobile device into the ultimate streaming companion with the free Roku® mobile app. Stream hundreds of hit movies, TV shows and more on the go with The Roku Channel, use it as a second remote, enjoy private listening, and more. The free Roku mobile app makes it easy and fun to control your Roku player and Roku TV™. Use the Roku mobile app to: • Control your Roku device as another remote • Stream hit movies, TV shows and more on the go with The Roku Channel • Enjoy private listening* with headphones • Use your voice or keyboard to search for movies, shows, actors, and directors • Cast videos, photos, and music to your TV • Add and launch channels on your Roku device • Enter text on your Roku device easier with your keyboard To use certain features of the Roku mobile app, you must connect your phone or tablet to the same wireless network as your Roku device. Certain features require a compatible Roku device, and may require logging in to your Roku account. Feature availability: · Searching by voice is available in English in the US, UK, and Canada only. · The Roku app is available in English only in Mexico. * Mobile private listening is available for Roku Express, Express+, Roku Streaming Stick (3600, 3800, 3810), Roku Streaming Stick+, Roku Premiere, Roku Premiere+, Roku Ultra and Roku TVs. ** Subscription or other payment may be required to access certain channel content. Channel availability is subject to change and varies by country. For more information and troubleshooting help, go to
No connection to the internet
by ALTHEIA2 on 2020/01/29 10:26
Roku eill not connect to my internet. Keep jumping off
Pretty sick
by Peaches5! on 2020/01/29 08:20
Pretty sick
by Nestyn on 2020/01/29 06:02
Roku is awesome
by Chip Douglas gtl on 2020/01/29 03:35
Easy to set up Fantastic navigation Simple layout that is logical Cutting the cord So glad to tell my cable company to take a hike!!!
Connection issues
by rokueb on 2020/01/29 03:13
Have trouble staying connected to the app on my phone
Could be better.
by tiaskeeper on 2020/01/29 03:01
The app itself is great, my only complaint is the apple watch app, I use the app a lot, but the only downside is that i have to have it open on my phone, which in my opinion defeats the entire purpose of the apple watch app. I really wish you guys could fix it so that I wouldn’t have to have the app open on my iPhone.
Roku App-Remote
by timmyc22 on 2020/01/29 01:54
App remote much better than the actual Roku remote.
The best Remote app ever
by 1.0 CUTE on 2020/01/29 01:36
This app is the best you can point your phone any direction and it stills works you can also turn down the volume on you phone and you can have the sound come from your phone instead of the tv in my opinion its better then then Remote
I had been great
by jajhwusvwyuu28736 on 2020/01/29 00:57
Thank u so so much
It shouldn’t take 30 minutes for the digital remote to connect to the tv..
by ItalianBeauty14 on 2020/01/29 00:31
The subject says it all. The app is a waste of space the remote hardly ever connects to the tv.
Ms. Rebecca Tabler
by tabbeck on 2020/01/28 19:33
I used ROKU many years ago when it first came out. Over the years it became easier to just use the cable, which is what I did. However, I am a widow now and need to save as much as I can monthly. I purchased 2 installed one now I was told it would cost me $39.99 to install it? WHY! I have already paid for it once. Other than that, I think it is wonderful and would do away with cable if I didn’t need it for other things.
Execellent, no problem so far!
by Harris Pham on 2020/01/28 15:46
Love it
by spcjnr on 2020/01/28 15:11
I reach more for this app version remote then the actual one it has everything I need and I actually prefer it
App frequently freezes
by SaintSnazzy on 2020/01/28 08:27
I keep having issues with my app being stuck on Roku screen. I’m not able to connect to access my television at all even after resetting the app.
by liyah ratings 1011 on 2020/01/28 03:22
I give this a 3 star rating because sometimes it don’t work when you try to connect the remote, when I lose my remote I can’t really do much with the tv
New Sharp 24” Roku
by mikekaty44 on 2020/01/28 00:18
For initial set up, the update keeps repeating itself. I’m unable to use the product.
by suzyq1949 on 2020/01/27 23:57
The best in entertainment
by cat poop1🤬 on 2020/01/27 22:52
by ren rehak on 2020/01/27 22:25
This is the best app ever if you can’t find your remote .🤨🙂😃
by spicy mud on 2020/01/27 21:56
Whenever I lose the remote control to my Roku Insignia in my dogs’ foreskin, the Roku app is a good back-up. There are other reasons why this is a good app, but the reason I’ve just listed is the most recent one I’ve encountered.
screen mirror
by MamaDrewcifer on 2020/01/27 20:51
Will not let me connect
Useful but buggy
by Waluigiisgod on 2020/01/27 19:13
It works for the most part but ever since the most recent update it often disconnects repeatedly, I’m not sure if that’s because I switched from a different network or what but it’s frustrating 😕
by 0x0anon0x0 on 2020/01/27 17:09
i get the idea of the app and i love being able to control my tv with my phone. my wifi connection is fine but i find that i have so many issues using this app with my tv. it always claims i don’t have wifi when i do and they media player is trash. you can’t play certain songs and when you lock your phone they stop. i always get a “failed to play audio” message when i want to play my favourite songs on my tv. this needs some improving.
roku app
by ashaaaae on 2020/01/27 15:30
keeps crashing
by sucks22 on 2020/01/27 15:08
Love Roku. Watch it every day. Better than our old stations that you pay an arm and a leg for, and have to watch over and over before they put another rerun over and over.
by Trex8217 on 2020/01/27 15:02
Its amazing works amazing with my tv
Roku customer
by 200JML on 2020/01/27 11:57
They do have a good variety of movies to chose from. I do not like how their simple control does not come with number dial, if u want number dial u need to upgrade $. We have spectrum theough our Roku, I dont have things to complain about Roku. But I do have complains about the spectrum app since they are my internet providers & I do wish spectrum had a better set up.
by jryy5109 on 2020/01/27 11:42
Remote doesn’t always work. Says I’m not connected to WiFi when I actually am.
by CjCarter5 on 2020/01/27 10:39
I love the idea of streaming but it’s 2020, why doesn’t Roku offer a remote with numbers and some basic gui items that cable has had for decades? I should start my own streaming app.
by aochoava on 2020/01/27 08:25
I love my roku tv. Easy to use and super fast i use it everyday for youtube, movies etc
It has the potential to be better
by RealStruggel on 2020/01/27 07:17
When I press on the bottom to change the audio into my own device, it works for like 5 seconds then it disconnects from my device. Also, while watching The Morning Show in the Apple TV app, it took me SO LONG to fast forward the episode to the part that I wanted. Please, change this so that it moves quicker from one side to the other. Don’t mean to hate. I’m just frustrated. Thank you for reading this.
I really want to love it
by ....Miss.B... on 2020/01/27 06:38
I really want to love this device and I do when it works. But just about every evening I have to completely unplug it and “reboot” it so that it will work. The light comes on but it will not load, or respond. I’m really frustrated with it.
by lesly249 on 2020/01/27 04:55
A little slow but good cause i don’t have a remote control
by Jay-Our on 2020/01/27 04:32
We wish we would of cancelled our cable a long time ago, ROKU is so user friendly and incredibly easy to use as a first time user. I absolutely love it!!
Works good for me
by 🦵🏾 on 2020/01/27 04:11
Every time i can’t find my remote i just open the app. Hasn’t let me down yet.
by glassenfoot on 2020/01/27 03:59
Roku is the finest digital entertainment this house has ever had 👍👍👍👍👍👍
Frequent Connectivity Issues
by jimbgreen1978 on 2020/01/27 03:24
It's a great app with the exception of it often losing connection.
Private listening
by Kurchop on 2020/01/27 03:09
The app seems to work fine but when use the private listening the words get jumbled and then it lags and stops working.
Doesn’t connect or work
by Picture obsessed on 2020/01/27 01:36
Only works about 10% of the time.
Roku Stick and the App is awesome
by Richdrury on 2020/01/26 21:14
Love my Roku stick, including the app for the iPhone. Very easy to use and quick searches etc. highly recommended
Bad update
by Burtsmom on 2020/01/26 20:29
I can no longer turn on the TV with this app remote after the most recent update. I have an iPhone 6 with the most recent iOS. I can use my regular Roku remote to power on and then the remote app is usable. Before this latest update I could use the remote app to power on. Also, when you tap the app it needs to go straight to the remote screen. You already gave to go get your phone, unlock your phone, tap the icon and now you have to tap again to get to the remote. Should tap icon and open remote function immediately.
Needs iPad support with landscape mode!
by TAWoody84 on 2020/01/26 19:13
Then will be 5 stars. Annoying to use sideways all the time
SO COOLL!!!!!!!!
by Little bro😎 on 2020/01/26 18:05
“my 9 year old son loves it and I do to” really cool!!!
Not bad
by jaytrans on 2020/01/26 17:33
It’s cool
by Should I Keep the App? on 2020/01/26 16:58
I don’t know how I feel about this app. The Very First time I tried it I seemed to work Fine. But Since then I can’t seem to Use it. When a Room Is locked and I need the controls for my 3 Roku TVs, then realized that I have the Roku App. I Go try to use the App, and it says it’s connected already. I tried Using the App Control to Control all my 3 Roku TVs but it’s never seems to work. In other words, I still don’t know if I should delete this App or should I wait?
by bxjfkt on 2020/01/26 15:10
It not to good
by mg'1568 on 2020/01/26 14:58
Death TI don’t like The a.m.
by 012761 on 2020/01/26 13:36
How come 95/100 times I try to use the remote it says all my stuff is powered off when it’s not. And yes it’s connected to the same network . This problem has persisted for a number of years . And I’ve heard it from multiple people.
Doesn’t work
by juan ranon on 2020/01/26 10:11
App doesn’t even start up it just starts buffering as soon as I click on it
Roku is great
by Armand O' on 2020/01/26 07:53
Love the features and the functions. Specially at this.
So much better all the way
by nikki lavin on 2020/01/26 04:42
This was one of the best inventions , i am no longer looking like crazy for the remote i got my phone and thats all i need
Está buenísima
by clicel on 2020/01/26 04:10
Está buenísima
Roku Review
by doryella on 2020/01/26 03:53
My review on this program is very high
Doesn't work
by Scott_Davidson on 2020/01/26 03:51
Nothing will play. I just get errors saying it's having trouble with playback or title and to try again later. The only thing that will start playing is audio from a weather channel. If I enable my VPN you block it, telling me to disable it. That disrespects your customers' privacy. It also decreases their security. Titles will begin to launch and start to play for a split second with my VPN enabled, thrn stop, telling me to disable my VPN. Roku isn't a consumer focused product and I don't recommend it. I couldn't contact support either.
The best streaming menu
by Reverand Artichoke on 2020/01/26 03:04
I have been able to find anything that the law allows....(;-)
Unit is in and it tells me to turn it on
by dkblev on 2020/01/26 02:01
Won’t work. Keeps saying my Roku TV is turned off. Can only find our new Roku Express + but none of the others.
by klan34 on 2020/01/26 01:49
It is good for me
I hate it
by dr badass2222 on 2020/01/26 00:53
Won’t let me do private listings and keeps booting me
I lost my remote
by vonna129 on 2020/01/26 00:51
I lost my remote and my sister was telling me I could use the app. Let’s me just say this app is a lifesaver.......
Save a day
by Jess&Des on 2020/01/25 23:33
Super convenient when wifey loses the remote
by Hump dayyy on 2020/01/25 21:08
App Fails
by Bryan_jewLion on 2020/01/25 17:23
The remote on the app always disconnects from the TV (randomly) so the app will constantly ask for your phone to go through a reconnection process which is similar to downloading an update on your smart phone (it can take a while)
The Best
by Debbdmg on 2020/01/25 16:53
It enhances everything
by C'Adrian on 2020/01/25 16:46
I like it very muuuuuuuuuch
All I get is a black screen
by Tjpeltier1 on 2020/01/25 16:26
This is all I get when I try to load the app. Then it just goes off. A black screen
It’s aggravating
by kekemarie78 on 2020/01/25 15:54
The remote works well but I hate that I have to keep reconnecting every 2 minutes
by mtrich05 on 2020/01/25 15:47
I use the Roku stick directly into tv and I get error 020 off and on. That error is tied to HDMI cables and I don’t use any. Very odd
Extremely convenient
by @better_in_person_ on 2020/01/25 15:21
Who needs a remote when your phone is attached to your hand I’m just saying
by SupaSkippa on 2020/01/25 14:02
This remote has gotten so much better!!!
Poorly executed app
by Misshunniedip on 2020/01/25 08:10
Why bother having the app when 95% of the time, the app “remote” wont even connect.
by Jerry5g on 2020/01/25 05:30
App constantly disconnects from TV, advises me to power TV on after it disconnects even though the TV is powered up and forces me to go through a 35 second sync cycle. Tells me I’m not on WiFi frequently.
Good (until now)
by CJ1637 on 2020/01/25 03:57
The app can’t connect to any of my TVs, and after I tried to fix it, none of them are showing up. Am I doing something wrong, or is something wrong with the app?
Roku’s App Exceeds Expectations
by Irish48611 on 2020/01/25 02:28
In downloading the Roku app I read about seemed to good to be true. Reality is the Roku app is better than I ever expected. It’s a pleasure to use and links perfectly with the Roku.
Pretty okay
by Ben Shapiro's Wife on 2020/01/25 01:21
I like peeing on my husband
by God will always love me on 2020/01/25 01:00
Thanks so much for the app It works great!
Perfectly Handy!!!
by Kween Kayde on 2020/01/25 00:36
I can control my children’s tv from my bedroom... I love playing tricks on them!
by aubrey the great on 2020/01/24 20:24
I love this app I am only 8 years old and I figured it out in a snap this app is love 💗 if I wore you I would down loud this app right now 😁😁😁😁😁
Never works 🤬
by kayla r c on 2020/01/24 18:33
The remote rarely connects and when it does, it doesn’t stay connected
by sorrygame600 on 2020/01/24 18:26
First time getting this so I’m excited to be able to choose my channels
Roku rocks
by Acebass0713 on 2020/01/24 17:30
Great and wonderful Service they provide thank you
by Kiara so sweet on 2020/01/24 14:34
I always loose the remote but never my phone lml that feature is amazing
Only have it because kids lose remote
by kaplbpcjp on 2020/01/24 13:03
Would never choose to use this app over the actual remote. It is slow. Constantly disconnects and always saying I’m not on WiFi when I clearly am. Kids just have a habit of losing the actual remote so we have to use the app.
Superbly Intuitive Tech
by wealthywithin on 2020/01/24 07:42
Roku and the Roku app is setting the standard for all other product based technology companies to try to live up to. I’ve never used tech that was so intuitive and seamless from the first moment I used it. Download app, connect to WiFi, done. Easily the best product I have purchased within the last decade. Thank you Roku!
by Ebonylew on 2020/01/24 06:31
My phone app continually disconnects from my roku device. 8/10 times, have to close out of the app to get it to work properly. I’ve installed/uninstalled the app multiple times, reset my device, and still getting the same results.
Ease of use
by pennezz on 2020/01/24 05:37
I love everything about the app especially the remote hooked up to my wireless Bluetooth headphones. Awesome!!!!
Sleeping Baby
by Yesmar Nomad on 2020/01/24 04:23
I can honestly say that I’ve had this app for about 6 months now and couldn’t tell you where my remote is because of it. Hahahahaha. The fact that I can watch anything with my headphones in while my now 9 month old daughter is sleep next to me or on me is amazing.
by kattttleo on 2020/01/24 03:58
Slow and I have to leave my phone screen on for the remote to not disconnect from my phone
by des1111114 on 2020/01/24 03:08
I didn’t know where else to write this, but the games available through the tv are HORRIFIC!! I downloaded one for basketball, and it played SIX ADS before you could play the game. Another game wanted to play four ads. The bingo game will not stamp your matching spaces, then a pop up comes up and says “another player won.” I can handle the Roku being extremely laggy all the time, and apps not loading for several minutes. But I like playing games on my tv, and the choices available now are just awful.
I love this app
by Aaliyahwolf123 on 2020/01/24 01:33
I really like this app because it makes me laugh because whenever anybody is watching tv I shut the tv off secretly and everybody goes “what happened!!” And it’s so funny. I love this app!! 😂😂😂😂
Will not connect
by Tracybatt on 2020/01/24 01:10
Every time I try to watch something it won’t let me😡
App not responding
by steve209steve on 2020/01/23 22:28
Constant freezing. Slow load times. Thought it was my internet but amazon prime works fine.
What happened?
by DianaW1999 on 2020/01/23 22:15
It was working great and then all of a sudden it won’t play anything. I loved this app and don’t get why it would suddenly quit working. I tried signing out and then back in, as well as deleting the app and reinstalling it. Nothing is working.
What’s the use
by BJ Crafty on 2020/01/23 21:40
I purchased Roku because I can’t afford cable. I stopped enjoying it when I had to have cable to watch shows anyway.
by ruko mirandas box on 2020/01/23 20:36
Won’t let me connect to tv
Great app!
by The Warrior Seller on 2020/01/23 19:39
I love the fact that I can go to my daughters house to watch kids and I can just use my phone for the remote! They always lose the remote!
Not Working
by Seseini on 2020/01/23 18:05
Nothing works except pause and unpause. Downloaded for private listening.
by Nintendo Gamer 51 on 2020/01/23 17:21
Works exactly like how you’d expect! It not only has everything Roku, but it’s also a functional remote replica for your TV Roku, in case you either lose your old one, or you want to watch your big screen TV with headphones! No Smart TV required!
Love it!
by soultrain69 on 2020/01/23 08:02
Buy a Roku! Way better than fire tv!
Love it
by chrissynkh on 2020/01/23 06:54
Works great
by Jasmineplaysgames on 2018/11/14 06:53
I have a few Ruko TVs in my house. Got tired of my toddler running off with the remotes and my other child stealing mine leaving me with no remote. I downloaded this app, and I am ready to upgrade my non smart TVs that I use Firestick’s with, and just use Roku. This Roku remote app is amazing. You can turn the tv up with the volume on your phone, you can adjust settings without interrupting the actual tv, as well as browsing on my phone to see what’s on tv, again without interrupting the actual tv. The coolest part I thought was that I was able to turn the sound off my tv and play the sound through my phone! Reminds me of being in the hospital, watching the tv and listening through the remote(my phone). It is an awesome feature. This apps speed and uninterrupted tv makes a huge difference in how I feel about Ruko TVs now. I thought I liked firestick, but I am an Apple person and firesticks remote almost never works when I need it to. This app for Ruko doesn’t ever let me down.
Great app when it decides to work
by Cerealkelr on 2019/07/27 12:19
I mainly use this for when I lose my physical remote or private listening when I want to watch TV, but not wake up housemates. It seems quite frequently it has stopped connecting to my TV saying that my TV may be in “eco mode” and asks me to “wake it up.” My TV is never in “eco mode” and I’m usually in the middle of a show when this happens. The only way I’ve figured out how to get it to recognize my TV again is to completely unplug my TV for about 20 seconds and plug it back in to completely reboot it. Then it usually works, but will often disconnect during the same watching session. It’s very random, too. Sometimes I can go a whole day without this problem. Sometimes I give up and just watch stuff from my phone because I can’t get it to private listen for more than 5 minutes. I have a strong WiFi connection and my bed where I try to private listen from isn’t far from my Roku TV. I don’t think I’ve ever reviewed an app before, but this needs to be fixed. I’ve looked at reviews from a year (and longer) ago complaining of the exact same issue. PLEASE GET THIS FIXED, roku developers!
Why I love this app
by best tv and everything is good on 2019/12/15 01:51
I love this app because I don’t have to move when I wake up lookin for my control I just grab my phone and there is my control then I find it when I’m awake and I love not having to move out of my bed it’s like having your tv on your phone and don’t start me on that I can watch my. MY tv in my phone I just feel like my tv is in my pocket or in my purse at any time I need it and I feel important for having my tv in my pocket/purse. I just love the quality no hacking no lagging no need of standing up in the mornings anymore and I love how I just can do whatever in this app involving my tv and don’t start me on the tv the tv is the best quality ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER Athens best one EVER I don’t know what can be best than this it just needs to not stop being itself don’t change anything to that tv or ima return all the TVs I bought of you because their perfect just like they are that’s my review 5⭐️⭐️⭐️⭐️⭐️rating ever EVER EVER EVER EVER EVER EVER EVER EVER EVER EVER there that’s my best review.
Can’t prevent phone from auto lock?
by nicknames_r_stupid on 2018/02/03 19:45
One glaring omission from this app is that there is no option to prevent the screen from auto-locking. That seems like such an oversight of something so essential in a remote app. Imagine you have a physical remote that sleeps and may or may not reload when you want to use it. Behold Roku app. Turning off auto-lock for the entire device just to keep the remote open is really a bad and unsafe alternative. Unfortunately with all the great features this app provides (especially the swipe controls and keyboard) this app becomes completely useless because eventually you will find yourself taking the path of least resistance and just reach for the physical remote. Please please add an auto-lock prevention option. IOS has this capability and from experience it’s relatively minimal effort to implement this functionality. Also Roku doesn’t seem to have an email to suggest missing features, so I’m going to be pessimistic here and assume Roku probably won’t read this and this app will never get this option. I so hope I’m wrong because I really want to use this app 🖖.
Very Convenient When you Misplace the Remote
by Mystiquekitty on 2017/11/19 19:28
I was very excited when I found out Roku made an app for the iPhone. My remote is often knocked over by the cats and lands under my wheelchair which makes it hard to find. Or when I misplace the remote which is why I wrote this review since I couldn’t find it and the rate screen popped up. Lol I find it especially simple to use and though I only have one Roku still hooked up it always finds the right one. I’ve had my Roku for several years and was wondering if the app would work. The app works just fine on my iPhone 5. Plus it looks exactly like my remote the one without the channel buttons. If it is possible to change the skins I do not know I haven’t searched it out. I read one reviewer mention it often can’t find their connection that has happened only once I just restarted the app and it was fine. This is one of my most useful and helpful apps I have on my phone!
Very good but TAKE THE 17+ RATING OFF!!!!!
by jacee d on 2019/07/16 04:00
I used to use this app literally every day because the remote was so useful! My roku tv at home is so finicky. It has a sweet spot that is hard to find and I have a shaky hand so it is also hard to keep consistent. But when I found this app it was a game changer. You don’t even have to aim the remote with this app. Private listening is also very useful. I like to have my tv loud, so late at night when I don’t want to disturb my parents watching tv, I can just turn on private listening and listen through my headphones. But with the latest update they added a 17+ rating. Which is super annoying. My mom has a restriction on my phone to where I can’t download 17+ apps. So thanks Apple. Now I have to have an app that is super bobo and doesn’t even have private listening. And btw, this app doesn’t have ads. LITERALLY EVERY OTHER APP ON THE APP STORE THAT IS A ROKU REMOTE HAS ADS. So not only is it super bobo, has no private listening, IT ALSO HAS ADS. Apple make this app 12+ or whatever it was before again!!!
Can be very frustrating at times
by Tiffany002 on 2019/03/12 11:06
The app is a great alternative to using the remote, especially if you are someone like me who looses it every 5 seconds. I have the app on a setting to where i can turn my tv on through the app. A lot of the times the remote is not connected so it doesn’t turn on my tv. The main reason I have this app is to listen to the tv with my headphones. A lot of the times it gives me problems and it doesn’t always connect to my headphones or it will connect for a little while and then start glitching later. This app has a lot of problems and its so annoying when I turn on my tv expecting to use my phone and its not connected. I don’t understand why its not connected when i have an internet connection. And also when the app starts glitching is causes my tv to glitch and turn off. And sometimes my tv doesn’t work unless i get up and unplug it and plug it back up again. As i said before, this is a good app and is very convenient, but at the same time it can still use a lot of work in the meantime.
Family Remote(ROKU)
by JANIYA OLIVER😍😍 on 2019/08/04 13:08
Good morning here is my review This app is literally the best when my sister can’t find Our remote to our TV I say calm down because there’s no need to panic because I have the app right here on my iPhone and almost like everybody in my family does and will use it like a lot and can’t find a remote the only reason why I did A review was because I want to help support this app because because I really enjoy paying for movies and watching them even more they have Netflix ,sling hulu,vudu, and more and here is some advice when you go to sleep at night time are you Gotta do is press the pause button and when you wake up in the morning it’s showing pictures of the new movies that’s about to come out like for example big Brother Doctor Who she’s Gotta have it or more or more classic movies so I hope you like it I tried my best my very best have the very best day goodbye...😀😄😁
by SnapchatGetUrHeadInTheGame on 2019/06/19 23:21
***edit*** I went into the settings to switch my Roku and I saw the option to switch it back to how I liked it, and here I accidentally selected ‘swipe’ mode instead of ‘traditional’ mode weeks ago without realizing :/ I’m a clown :/ I’m sorry roku I love you, baby GET THE NEW VERSION OF THIS OUT OF HERE!!!! Why do you have to swipe your finger to scroll up, down, and across???? When you’re trying to find something to watch or know what show you want it literally takes fifty years to get to it because of how much fingering swiping you have to do. I want the one where you just have to press the button. Every time I try to swipe it it accidentally presses the buttons instead and I have to hit the back button a million times just to find what show I want. This is the dumbest thing I have ever seen. How do I switch back? Again, this is the dumbest update I have witnessed in my entire life.
iPhone remote app for TLC ROKU
by Merlintoo on 2019/01/28 01:17
So far, this is the easiest, most reliable, user friendly remote app I have used. I tap on the icon, the app opens up, and it works perfectly for my needs. As I am getting on a bit age wise,(physically, mentally I think I’m still 25 sometimes, not always advantageous), I have found using the app on my iPhone 7S easier than the remote itself, because everything is right there on the screen to see, only larger, and only takes a light touch. I have found this to be a very useful, pleasantly reliable and user friendly app. Anyone who happens to have arthritis as I do I believe would find this app very helpful, and find a bit of relief from the occasional difficulty and frustration of not being able to hold that tiny remote, as opposed to the relative ease of holding the iPhone with an easy to see and easy to use interface.
From an accessibility standpoint, the watch app is pathetic!
by Mom24monsters on 2019/12/22 20:10
I haven’t found many issues with the iPhone app, but nobody, including me, has all day to read or in my case, write my entire review about what’s wrong with the Watch app. It’s so much easier to write what does work, and that’s kind of pathetic. Everything should work with voiceover, meaning this is an accessibility issue. Your TV talks, but you fail to understand how well accessibility needs to work on your apps. All I can say is, everything on page 2 of the app works, but nothing else does. I can switch from page to page, but heaven forbid I should touch the page chooser, because it ends up going back to page one, which is beyond frustrating! When I’m trying to do something on page 2, then I go too far and get to the page chooser, it goes back to page 1. That should not happen! When there are four pages, and only a quarter of them work with voiceover, you have a problem. Accessibility should be one of the first things you should check before releasing an app.
Roku Remote
by PiperRylie on 2018/11/21 00:41
I original had my real remote for my Roku TV and it worked perfectly but then it stopped working. I discovered that they had a Roku App (This App) and it’s helped a whole bunch because you can just about control the TV from any direction or angle of my bed. It’s a great tool since I still to this day haven’t gotten another remote but I have one concern..When I turn on my TV I open the Roku App and it says that Roku Is Powered Off when I am staring at my POWERED ON television and it’s saying Roku Is Powered Off and then it constantly says Not Connected when I am connected to WiFi and I’m connected to the Internet. So please answer my questions due to 1:Why does it say Roku Is Powered Off and won’t let my remote work? And 2: Why does it always say “Not Connected” when I’m connected to every plug, WiFi password, and internet connection in my house? I really hope you read this feedback because I really would like answers Thank You-❤️❤️❤️
APP functions stupidly
by Cindy Shopper on 2018/12/06 15:29
Why bother to have a mobile app that you can’t use unless you connect with a fixed wireless? I tried to go into update my payment information for my new credit card. I can’t accomplish this because it will not connect and less it has Wi-Fi. We only use fixed secure Wi-Fi because of data security issues. I certainly don’t want to break this rule in order to go on this app to update my credit card information. This is a stupid design that they need to fix. Most of us have unlimited data and are not concerned about whether we have Wi-Fi. Also if I were using this app on a road trip with my kids I would want them to be able to look on their iPad whether or not we had access to reliable Wi-Fi. Stupid stupid stupid design. Any app to sign her that is this out of touch with the purpose of its application needs to be replaced. Roku needs to fix this or I suspect it’s going to be replaced with the mini market alternatives that have now developed including Apple Watch doesn’t have this problem.
Would love to see voiceover support
by Themusicman08 on 2018/08/10 22:44
I am a visually impaired user of this application. I noticed that on the remote control, where the arrows and the OK button and anything else are concerned. Voiceover just announces the word, button. So we have to label the buttons ourselves in order to find out what they are. I would like to see Roku improve this application and have VoiceOver support over all, this app is great to have if you don’t want to use the physical remote. I would also like to see voice recognition put into this for those who have limited mobility. This would also be great if we could use this over our cellular data. Especially for those who have unlimited data. And auto lock feature in the previous reviewer‘s comment I second. But I understand why it’s not here since an iPhone battery can be drained very quickly.
Best Roku App Ever!
by Robrebob on 2019/02/20 00:38
I never really write reviews but this app so totally rocks I think I need to let others know. So many apps out there are really nothing more than crap but this Roku app met all expectations and more. All I really wanted was for my phone to act as a remote. I downloaded the free app and launched itturned it and immediately a screen popped up which had already searched for Roku debices registered to me. I was asked which device I wanted to use. I selected my living room device and immediately my phone turned into a remote fir that Roku box. I could choose other screens and see what was available to watch on premium channels, what was available on my channels, and a search button. If I only wanted a remote I wasn’t bothered with anything else. Simple. But the biggest surprise was, if I didn’t want to bother anyone else I could actually tap a key and every channel on my Roku was routed to my headset. This cyber key when tapped would immediately pair my Roku box with my Bluetooth headset. I could then walk around, turn up my headset, and chill, not having to worry about neighbors or anyone in my home who was asleep or didn’t want to be bothered. I’m sure there are other features, all of which you can ignore if you only want a remote. Kudos to the maker of this app.
Useless app
by Mepoq on 2019/02/17 17:13
I am extremely disappointed in this app. When I first downloaded it and used it a couple of times, it seemed to work well. After that it took longer and longer for it to initialize. Obviously this is the worst thing you could have since you want to use it WHEN you want to use it. Now, it will NOT connect at all. My devices, iPad and iPhone will clearly show the Roku devices so it’s not a matter of the devices not being available. I’ve checked my signal several times and it shows it is STRONG. I even recommended it to a friend after the first couple uses and I am embarrassed that I did. You can still view stuff from the gallery item at the bottom, but I got it for the Remote feature. It just won’t connect. I did try some trouble shooting, but this is just NOT well designed and is garbage, as an app, as far as I’m concerned. Both my Roku devices work well, but this Roku app is pure crap. And after looking at a couple other alternatives shown in Apple App Store, they seem to have some major drawbacks, which I don’t want.
Your a Stupid if you didn’t get the whole package!!!!
by GarBearTX on 2020/01/17 22:46
I bought myself a 75” Hisense LED Rokuflat screen Television for a “Merry Christmas to Me, because I’m Worth It” gift in December of 2019. I wasn’t quite sure about this Roku thing but I thought “what the heck, I can always turn it off and then get cable reinstalled in my house. Well... long story-short... I now have everything Roku makes all the way down to the ear buds headphones. “I’m in love with a Technology God!!!” It is so wonderful to know that I have bought quality products for more than half - Less than $ what even the absolute ridiculous Priced competitors offer and a guarantee that all the accessories are compatible with each-other, while still offering the same if not better quality and performance than the so called higher priced competitors clam to provide.
What’s wrong with the new Roku express?
by Tatsattack on 2019/11/11 03:03
So I’ll start by saying that I’ve had an old model Roku for years (I don’t even remember how long maybe 7 years) and I love it, I still do. I had this in my bedroom for Netflix mostly. I moved and because I no longer have Spectrum in the new place I decided to go with Xfinity and get Sling to see sports channels, they had a promotion where they’d give you a free Roku express so I jumped on this because I really enjoyed my old Roku and thought this newer version would be better... I installed it (super easy) and it worked for about 3 days then it started saying that the network is out of range, I don’t t get it! Where I have my router it’s not that far... At first I thought it was the actual provider (Comcast) I tried doing all the troubleshooting. But what didn’t make sense is I had a fire stick and it worked fine, So I even switched and plug my very old Roku and it works fine! So this is definitely the new Roku Express being horrible and frustrating.
Roku is internet required.
by L Freddie on 2019/05/09 01:42
I’m use to my old element tv that just connects and go. But this new “smart” tv requires internet for literally everything. Just to smart view it with a Samsung phone it must be connected via WiFi as well as the app, you can’t use your mobile hotspot for the app as both devices must be on same link. I don’t have internet hookup here so this tv is more or less a wall decoration and the app but wasted space on my phone. Don’t get me wrong most people have internet nowa days but it’s getting to the point everything is requiring it which is complete bs. Should at least write it on the box so people don’t have to go home with it to find out. Also you can Bluetooth to this tv! If you buy an additional sound bar for a hundred or so bucks.... reason it gets 2 stars is because I can at least watch a movie when some family stays over and we have 2 phones for one to cast WiFi to the tv and other phone so they are on the same link to connect..
Private listening doesn’t work well
by Cinnamon Toast 57 on 2019/12/22 20:42
I use the Roku app on my iPhone along with my AirPods to listen to my Roku TV (TCL) when my wife is sleeping. However, the sound cuts out for a few seconds every few minutes as it is apparently re-syncing the picture and the sound. I have read every troubleshooting article I can find, including Roku support, but I cannot fix the problem. I even listened on my iPhone without AirPods and it still does the same thing. My Wifi signal is strong; no interference from other apps. I am 10 feet from the TV so the Bluetooth signal is good. Cannot figure it out. My conclusion is that the app is bad. Roku has a good concept with private listening but it is simply a poor app. I was even thinking about buying Roku wireless speakers. I am now rethinking that. Signed, a dissatisfied customer.
by Fartypants123 on 2019/10/31 20:08
One of the best apps I’ve used and the fact it’s free just makes it that much better. The remote control alone is a huge improvement from the factory remote that came with my TCL 6 series with all the bells and whistles as far as true 4K and not 4KUHD, which is really in my opinion has worse moving picture than just 1080p because I’ve noticed whenever u upscale something it’s always choppy or blocky whenever there’s medium to fast moving scenes. Then I saw the remote control for the TCL and I saw why they were able to charge 600$ for a HDR TRU 4K at 120fps and a game mode for any gamer at a .14ms lag input at 55 inches when most good gaming monitors are .10ms the TCL 6 series can compete with any TV 2500$ or less in its size for sure as long as u get this app for remote control.
Great for private listening
by PetuniaBlue on 2018/08/22 09:37
Works ok but needs to allow landscape mode esp for iPad. Great for private listening. Needs a stop button for video not just pause since pause doesn’t function well within some apps on Roku. Needs to have way to easily make comments about problems with roku product itself & it’s associated apps. Apps inside Roku do have a screen which allows a rating for app but if you pick feedback - no place for comment if your problem with app is not listed-very frustrating. Roku is a nice alternative to cable or in addition to cable to allow one to the watch shows in one’s own available time or in a room without cable but you do need a roku for each tv. Main downside to Roku is some free watching apps within Roku commercial you to death showing as many as 4 to 6 commercials every 11 minutes!!
Oh Bother
by \/\/AvA\/\/ on 2019/05/15 14:51
Why can’t we live in a world of continuity, from app to device, from screen to screen. Using app on iPad Pro & iPhone cannot for the life of me understand whereas my devices have touch as does the app - so why doesn’t the app reflect what’s on my screen? Not saying streaming content cause surely can do... but as a blind person it’s not altogether inclusive when interface isn’t same on divers devices. What truly bugs me most of all... truly has ruined streaming entertainment for me altogether is Roku’s insistence in changing advertising to point of blocking competitor ads AND preempting broadcast content to squeeze in as many its own ads as possible! Worse is when viewing paid services such as Spectrum app getting bombarded with one Spectrum ad after another. Including business and foreign language ads. Same watching Sling... nothing but Sling ads. Considered by most to be double billing I can’t help but wonder the FTC’s take on all this - especially when replacing competitor ads for its own?
Get a 3rd party app.
by Stevedave44 on 2019/05/09 17:19
If you want to stay connected to your roku devices. Or be able to connect to your roku devices at all. I have 5 I my house and this app will only connect to two of them consistently and even then it disconnects after a short and highly arbitrary amount of time. It won’t connect to my roku tv hardly ever and when it does it disconnects very quickly or won’t control all functions as it should. Most often it tells me to power my tv on via the app even though my tv is already on and all I’m really trying to do is use the QWERTY on my phone instead of the directional pad on my remote. This app is garbage. Has so many different menus and links to unnecessary crap that it forgets the main point of the app is to remotely control the device. Needs to be overhauled, streamlined, and functional or it’s just taking up space on my phone.
Awesome app!
by abbyboyle1712 on 2018/05/04 02:45
There’s nothing worse than losing your remote... it’s never happened to me before but I️ did lose my remote on 5/3/18. My boyfriend and I️ got into a huge fight because we knew we wouldn’t able to fall asleep to our favorite show or change the volume from full blast. Then we discovered this app which not only lets you change the channel, select a different app but also lets you change the volume as if you have the physical remote in your hand. Kudos to you Roku... for not only saving my relationship and preventing world war 3 but for also creating an aesthetically pleasing app that solves everyone’s problems. I’ve never left a review before but I️m so grateful to roku that I️ had to... thank you, thank you, thank you!
Not pleased so far
by Senojam on 2019/03/18 01:22
I’ve used this for a little over a month and while I was selecting channeled, the remote stopped working. I did all the things it said online to do. Nada. Unplug, plug back in. Nada. New batteries, per online instructions. Nada. The light to pair the IR won’t flash. There is no light when I push the power button. The remote is suddenly completely non-responsive. Downloaded the app because it said that’s a way to get around a non-working remote. The app won’t connect to the Roku...yet I even see the Roku on my connections. It’s active and working, I’m connected to the same WiFi...nada. I was super in love with it until the remote stopped working out if the blitz. I didn’t drop it or anything - I was literally using it when it went dead. If I can’t control the Roku, I can’t use the Roku...even though it’s obvious that the only problem is the remote. And of course I didn’t pay for the warranty. Stuff should work for more than a month. I couldn’t be more disappointed.
Rockin’ with Roku!
by Icepick147 on 2018/07/22 17:32
How cool is this! I can control my audio/video devices with my iPhone!!! Was very hesitant about purchasing a “smart” device. But, boy, howdy, we are very, very ecstatic about the world of entertainment and/or technology that has suddenly opened up before our eyes! The ease of “pairing” with the tv is automatic, requiring only the tap of the remote icon on my phone. Being a Cold War kid, who was raised with the Jetson’s, Star Trek, and the greatest race in history, the Space Race, (which for y’all young whipper snappers was a race to the MOON!!!) this is just friggin’ amazing!! I hold more technology power in my phone than an entire room of 1960’s computers did back in the day. I know that soon, everything will be connected, and if it’s as easy and enjoyable as this app, it’ll be groovy!
Useless app
by gea1144 on 2019/02/15 00:49
The app’s purpose is to control a Roku device, specially if you can’t use the remote for some reason which happened to me when it stoped connecting for no apparent reason. After following every troubleshooting step available for the remote (which didn’t solve the issue), the app was the only options I had to control the device. Even though it finds the Roku device the app always errors out when tryin to connect, and wants me to navigate to the settings menu, with the remote mind you, to try and connect manually. According to Roku my only other option is to buy a new remote. When this one was perfectly fine the last time it was used, and hasn’t been dropped or damaged in anyway. This seems like a scam to me. Going through the app was just an extra slap in the face. Chromecast, Apple TV or even a Fire stick are better options (both the apps and the devices). Save your time and money if you haven’t bought one of these .
LOVE THIS APP! But now I have a problem...
by Addastitch on 2019/06/29 13:58
I love my Roku and this app doubles that love. Now searching Roku is a breeze and the remote substitute is smooth. And the ability to play the music on my phone through my TV set is a bonus. Love this app. I still love the app but I am having a major problem with the streaming of content in the app on a tablet and since I could not find unstructured support (they have a list of questions and you have to pick one) in the actual app or a phone # I decided to reach out here. Whenever the program that I am watching reaches the first ad the program then returns to the start of the movie or skips straight to the next episode of a sitcom. I am unable to watch anything all the way through. Help!!!
by GloGlizzyy on 2019/02/14 15:14
I brought a 50 inch a few months back that was a store display model so the remote wasn’t included. I was told about this app and since day one it’s been amazing. It’s never app flaws or glitches w/ this app &’ it’s so many different amazing features. I’d never go as far as to say if this app charged a fee I’d still use it because it’s wonderful . Never worry about misplaced remote because most of us keep our phone in our hand 24/7 so your remote is always in your hand lol . This app is constantly being improved and updated . Much love and respect to the good kind folks who made this app . Added more roku TVs in my house and this app even supports that . Just perfect on god download it and go . It’s simple amazing.
Better than TV remote. Needs minor tweaks
by New iPhone 7 User on 2018/10/06 02:24
Very polished app which can do everything my Roku remote can do and more. I don’t have to point it at the TV since it works over WiFi. The swipe remote is easier to use while navigating instead of the arrow buttons. Using a proper iPhone keyboard while doing a search is such a relief. Love the private listening feature where I can watch TV in a room with the audio turned off at the TV and can listen privately through my phone (both connected and Bluetooth headphones work). The all black distraction free remote while watching a movie at night is thoughtful and worth mentioning. The app needs a couple of enhancements though. 1) Haptic feedback when using buttons / trackpad on the remote. 2) Ability to switch between audio channel (connected headphones/ Bluetooth phones) from within the device while listening privately. 3) Lockscreen integration to pause, play, rewind and forward quickly. 4) Ability to reorder channels in the installed channels list. 5) Audio communication with the TV like Alexa drop-in; so you can get the kids upstairs to come down for dinner.
Does not connect
by max_siuda on 2018/07/13 18:13
I use the Roku app for the remote function solely because of our actual Roku remote which is broken. It’s a decent app when it works, but it hardly ever works. It rarely ever connects to the streaming stick on the first try and when you press “retry connecting” it just does the same thing and doesn’t ever connect until you unplug the streaming stick and plug it back in, which requires me to get up and walk all the way across the room, reach behind the tv, and reset it. It may seem like a minor inconvenience, but it gets extremely frustrating when it happens 5 times in an hour all day every day. You could be watching your tv show and not even using the remote but it will randomly disconnect and it DOES NOT reconnect until you restart the streaming stick. I don’t usually write reviews for apps unless I feel strongly about them as I do with this app. It is frustrating to use and needs to be fixed.
Great app, has some bugs
by Tiffylolo on 2019/01/03 04:36
I love this app! We’ve lost every Roku remote in our house, so this app is a very handy replacement. No delays, easy to use, but it’s not perfect. A lot of times when I go to use it it will tell me it can’t find my Roku in my room, even though it’s on, it’s connected to WiFi, sometimes even when it’s playing something. This is very inconvenient. No matter how many times I refresh it will still tell me it can’t be found. I try turning the device on and off and even doing the same with my phone, but even that usually won’t work. I usually have to restart our WiFi router which causes for a household of unhappy campers. I’m not sure if this is a problem with everyone or just me but I would like to see it fixed. Thank you!
Roku app and support are a joke.
by Meko1912 on 2019/09/28 21:44
I bought a Roku Ultra specifically for the private listening. I downloaded the app and it worked fine for private listening so I bought noise canceling headphones to use wirelessly through the Roku app. For about a month the app worked fine. Then all of a sudden with no changes to anything the app no longer can recognize my Roku, even though they’ve always been on the same WiFi network and even when I try to enter the IP manually. I have tried all the troubleshooting advice. I have tweeted Roku support twice with no reply ever. I have unplugged the Roku, factory reset it and uninstalled and reinstalled the app multiple times and it still doesn’t work. Even updating to iOS 13 didn’t fix the problem- the app will NOT recognize my Roku anymore. So that means I wasted money upgrading my Roku solely for the private listening. Hey Roku, why don’t you give us an actual fix for this app problem?!
Another satisfied cord cutter....
by Richomega on 2020/01/07 00:13
Well I finally did it. My 2020 New Years Resolution was to finally cut the Cable TV cord-done and done. I’ve had Roku plus Sling TV- that I got 15 months ago for my Significant Other Person for where she lives. When my monthly cable bill with my provider went up to about $120 a month ( with no premium channels included ) I had enough. After purchasing 4 different indoor antennas within the past year that couldn’t get enough local digital channels, I bought an outdoor antenna. I Installed it outside on my house last week. I get all my primary local area stations that carry NBC-CBS-ABC-PBS plus other additional channels. Clear as a bell TV reception. Good enough for me. Happy New Year to me !
by Karebear62 on 2019/12/02 16:46
I downloaded the Roku app on my cell phone mainly so I could use the speech capability, the remote that came with my TV doesn’t have the little microphone button and I wanted the speech ability. When I went to the App Store I found out the remote control app give you the speech ability so I downloaded it. I couldn’t be happier. It works absolutely perfect. It does everything the description said it would and it has an amazing range. Be warned though, it is pretty hard on your cell phone battery, if I use it to much it drains my battery fast and I have a brand new iPhone so it’s not because I have an old cellphone. Anyway, I highly recommend this app, I don’t think you will regret it😋
Autolock needs to go
by coreeoree on 2018/03/17 00:40
This app is great. I never know where my remote is so this app is so super handy. There is just one thing and it irks the hell out of me. There needs to be away to stop be phone from auto locking while the app is open! Also, JUST a roku remote app would be nice, an app that does nothing else but act as the remote, and made by roku. I refuse to use the ones available by other developers who force me to wait 10-30 seconds for an ad to load and run before I can turn the dang volume down on my tv or pause a movie. Other than that, I dig this app. I was so happy when I remembered it was available...after 5 days of searching for my actual roku remote.
One or two problems but still well worth it
by Joe84Mc on 2018/06/01 20:32
I got this app because my physical remote’s batteries died while I was on vacation and it was after midnight in a town I didn’t know so I didn’t want to go running around looking for new ones. I never did change those batteries once I got home. It’s certainly not perfect; if you leave the app to run something else it has to load back up when you go back to it, the keyboard doesn’t work with every app, and for some reason at times it drains my cell phone battery faster than it does at others. But none of that makes it too difficult or annoying. It doesn’t take away the easy of use and convenience of the app as a whole. I’d recommend anyone using a Roku to get this app.
Random disconnecting
by AsianBoi99 on 2019/10/07 05:12
I love that there is an app to use with my Roku TV and most of it’s features work great. I love that you can use the app as a remote and redirect the audio to another device. However, this audio feature is very glitchy since the app doesn’t want to stay connected to my TV. I used to use it all the time but I got fed up with it disconnecting every 5 minutes. And if it wasn’t disconnecting, it’s cutting in and out in a glitchy fashion. The app seems to think the TV is going to sleep when it’s not or saying it’s completely off in the middle of a video etc. I would give it more stars but I would like to get the developers’ attention to fix this issue as it is extremely annoying after having spent this much money on a TV. The app’s been updated several times with no noticeable improvement in its connection stability.
Not in AppStore search by Default
by CrazyCrazy4you on 2018/03/06 15:49
I downgraded by 1 star because i had to call apple support to get my iPad Air 2 headphone to work with my Roku premiere + with my insignia tv. I had been using the app that appeared in the AppStore search using “roku” on both iPhone successfully and showed over 16k downloads. This made me believe it was the default app but the tech I had on the phone told me he personally used roku at home so he knew the solution and led me to my roku account and downloaded the app from it which opened the ‘official’ roku mobile app which NEVER appeared in the search pages. I would remember to keep this in mind when signing up for this. I don’t like the fact it only works in portrait mode but it works perfectly like I’m used to on my iPhone.
Grèát ÎÕŠ åpp
by T. Davidson on 2017/09/09 21:03
I have had several Roku "remote" àppś and this one has been the best by far! I love the search feature because you don't have to leave the app to find new channels, it even shows the best rated/most downloaded channels. You can easily "cast" your photos, videos, and music from your ÎÕŠ device straight to your Rókù TV without downloading anything else!The remote comes in very handy as well especially being able to control my tv ( even the volume none of the other apps allowed me to do that ) without having to find the remote, which as a mom of 6 and gma of 2, with a 8 month old chihuahua who thinks anything she can carry or drag is hers lol comes in very handy!
Great remote control
by mom2fourkidz on 2018/11/30 05:06
My tv came with the standard small Roku remote and of course one day my children lost it. I was angry especially because I thought the replacement would be super expensive. Once I started googling something’s I came across an article about downloading this app as a replacement remote. At first I thought that the answer to my problem would not only be that simple but also free. Once I downloaded the app and set it up (which was super simple) it worked. I was also able to download the app on my children’s devices so they wouldn’t have to use my phone. Everyone is happy with it and now we always know where the remote is.
Downright awful
by Opossum17 on 2020/01/02 05:20
I bought a TCL Roku TV with the impression I could private listen the audio through my AirPods. But, every single time I use the private listening feature it comes up with the “Your TV is in Eco Mode.” I’ve been through the TV settings and for the life of me cannot find an option to turn “eco mode” off. Anyways, this message pops up about every 5-10 minutes, and if I’m watching a show it’s just annoying. Because every time it pops up, it disconnects the audio from my AirPods and it starts blasting from the TV. Then, in order to reconnect I have to switch off the WiFi, turn the WiFi back on, and then connect back to Roku. Every 5-10 minutes I have to rinse and repeat this, and it gets so annoying. Not sure if anyone else has this problem, but it really makes your app look like a joke when it can’t even stay connected for more than 10 minutes to the TV.
Worst customer service
by Lovely_Maryy on 2019/01/06 19:49
I got the roku about a month ago. Everything was fine until I lost my remote. Someone had mentioned the app and how it works as the remote. I though “Nice, now I don’t have to waste money by buying a new remote” WRONG! Fast forward to now: I upgraded my WiFi speed with my provider, and they installed a new modem. So I got a new network name, and WiFi password all that good stuff. When I tried to connect my Roku to my new wireless network, I couldn’t because I didn’t have my remote and my mobile device was on my new network so it couldn’t link my app to my Roku device. I called the customer service line (I would’ve had better luck asking my neighbors dog for help) they said we can’t help you just buy the remote. So that’s it? That’s the only solution you have? We can’t help? And hang up on your customers. All I can say is wow. Worst worst worst experience ever!!!
Where has ROKU been for the last decade?!?!
by Sensei Drew on 2018/01/18 15:45
My wife and I purchased a Roku device after having a dispute with Comcast over billing for TV services and the so called” Bundle”. Since receiving the Roku device, we have never had more fun with the TV experience ever!! Roku makes it convenient and user friendly with so many ways to personalize your entertainment. Adding apps and channels, as well as easily searching for what you want to watch with the Roku voice remote are just a few conveniences that make entertainment pleasurable. I wish that I would have discovered Roku sooner. I would have bought one for each member of my entire family by now. Thank you so much ROKU!!
Needs serious work and updates!!! This app is seriously irritating me!!!!
by F@&* No!!! on 2018/08/28 22:44
I bought my husband a Roku television set. It seemed like a wonderful concept. First of all, I shouldn’t need WiFi to use the app. I have unlimited data. Sometimes WiFi is terrible as I live in Oklahoma. I get tired of being told WiFi is required to search in the app for what I am looking for at that moment. That is a nuisance to say the least. Second of all, I should have some sort of search feature on my television. I am constantly searching channel by channel looking for something to watch. It is an endless search looking for something I want to watch. I often return to my cable because it is exhausting looking for a movie or certain genre or or type of show I wish to see at the moment. Needs serious work with a group of employees willing to put in the effort to make Roku all it can and should be.
Worked When I Lost the Remote
by lindsay.grubbs on 2018/09/11 04:30
I have a toddler who LOVES pressing buttons so it’s easy to misplace the small remote, so late at night I frantically looked for my remote to no avail so I quick downloaded this all to try and continue my Netflix show, connected it to my device, aimed at the tv and boom my show started to play again. I literally have only used it for maybe 30 seconds but it’s definitely useful when you misplace the incredibly small remote. Of course I wound up finding the remote after I downloaded the app, but I’m sure this will come in handy in the future for when I know I’ll end up misplacing the remote...again.
If I could give it no stars I would
by LexaThomas on 2019/10/18 03:15
No, seriously... if I could give this app no stars I would in a heartbeat. Don’t get me wrong... when this app is working correctly it’s amazing especially since I always seem to lose the remote. The only issue is that this app doesn’t work about 99.9% of the time and that’s no exaggeration. It’s constantly telling me it cannot connect to my Roku because it’s either not connected or not on the same network. I only have one network to connect to so it’s not that and my Roku will literally be on and functioning properly and it’ll still say that message? Absolute garbage. It seems no matter how many times I reset my Roku or even my router I STILL have this issue. HOW?! I’ll also exit the app and try again. There’s been multiple updates and every single time the issue still isn’t solved. How frustrating. Please do better Roku
Glitchy, and poor support
by dianeyounq on 2019/01/22 22:58
When I try to do a mobile screensaver, it says it's full after 1-3 pictures despite being 11% full, sometimes says nan% full. Then usually crashes. It crashes a lot doing other things too, unfortunately it's what I expect now, and from searching online is what everyone else expects. If someone wants to see I have a video, but I don't expect anyone to. Roku is a great idea but has horrible customer service. I have a Roku TV and bought a Roku for my other TV it was defective and froze every time I got to the setup screen, Walmart wouldn't return it because they said Roku handles their own returns, calling Roku got me a robot that told me my Roku is too old to have support but to check the FAQ. Everything Roku related is very frustrating and disappointing to me at this point which is sad, I've been a customer for a long time. Apologies for the long review.
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