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Etsy – Shop special, every day

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Etsy – Shop special, every day
Description
Shop millions of one-of-a-kind items and find the perfect thing for moments big and small. Easily explore our global marketplace of handmade, vintage, and crafting finds. Our app features curated collections of inspiring gifts, unique wedding ideas, and handmade jewelry, as well as personalized recommendations for stylish accessories, art, clothing, furniture, and more. Join over 34 million people around the world who come to Etsy to get something truly special. The etsy app makes it easy to find just the right thing. • Save your favorite items and shops to discover more of what you'll love. • Get notified when your favorite shop adds new items, or when your favorite items go on sale. • Chat directly with shop owners and easily get something customized just for you. • Check out swiftly and securely using our full suite of payment options, including Apple Pay. • Know when an order ships, and more excitingly, when it’s delivered! • Browse in English, German, French, Dutch, Italian, Spanish, Polish or Japanese. Have an Etsy shop? The Sell on etsy app has all the tools you need to manage it: process orders, add listings, view your shop stats, and more. Search “sell on etsy” in the App Store. For app support, visit www.etsy.com/help Experiencing a problem with the app? Let us know at https://community.etsy.com/t5/Bugs-and-Technical-Issues/bd-p/bugs
Suggestion
by tomato_smash on 2020/01/26 14:20
This app is really nice and easy but I would really love if there was an option to push notify about sales from your favorite shops, I missed so many opportunities with saving on clothes.
Suggestion
by Merlin2587 on 2020/01/26 02:41
Love Etsy, use it to support smaller businesses around the world, especially during the holiday season. I’ve yet to have any real problems with the app, but it would be wonderful to have an update that would allow us to better organize the list of our item lists. Having options to organize alphabetically or by quantity of items per list would make navigating our favorite items much more convenient.
I love Etsy!!!
by Kimdidit on 2020/01/26 02:25
I love how I can find special things on this site so original and love that they can be personalized.
Awesome and original
by Seaver6 on 2020/01/26 01:52
Just can’t say enough
Shopping
by Cindia Borden on 2020/01/26 01:23
It gets tiring, trying to get it to go back to other pager
My go To creative Flow
by ymcangel22 on 2020/01/26 00:13
I love the creativity that is found on Etsy and also the tools to fuel your creativity as well. It’s a perfect partnership!
Jan
by Amazingjan on 2020/01/25 23:22
I have such good luck ordering and I plan to order more. Thank you for your great service.
Love Etsy
by mes. Flintstone on 2020/01/25 23:08
This is such a beautiful place. Beautiful🎈.
Best Selection and Easy to Use App!
by Elaine2025xxxxxxxxxxxxxx on 2020/01/25 21:50
So I may set in my ways, but I am set on just buying things from Etsy for gifts and my house. The wide selection of vendors and the feel of purchasing from high quality products is great. The app is easy to navigate and I enjoy seeing the selection of choices and similar products. Well done Etsy!
Excellent ideas
by Smbenz on 2020/01/25 21:40
I love the vendors on Etsy, they are so creative!,
Very easy site to shop
by PWSpinneer on 2020/01/25 21:10
Snyder Spindles Etsy Shop is very easy to navigate and shop on. There are lots of great picture and good descriptions of all the products. Scott Snyder is great to do business with too.
Best Designs Ever!!
by CandySwiper on 2020/01/25 20:12
Have purchased many items from Carolina Bling Queen & each purchase is a wonderful experience. Her customer service and quick turn around on her creative unique designs are exemplary. Looking forward to many many more purchases!!!
LaLocke
by LaLocke on 2020/01/25 18:16
I adore Etsy always have a great result and I love contributing the all the creative hustle of all the different artisans.
Preferred
by Hawkiowa on 2020/01/25 18:07
I’ve had issues with ordering and receiving from vendors overseas. I had one vendor ship the wrong item. I gave them a one star review and they had the guts to ask me to change the stars because it was hurting their sales. That’s just wrong. If you’re going to do business on here and you send the wrong item and not correct it, why would I change the review? Now I’m waiting for a ring from overseas. Placed the order first of January and it still hasn’t been sent. Now I only order from the USA.
Awesome app!
by KAB family iTunes account on 2020/01/25 17:57
It’s awesome to support small businesses. Real people who make awesome products. The American Dream!
Awesome!
by Kryste D on 2020/01/25 17:21
I don’t like ordering anything online... but Dawn helped make me feel comfortable ordering custom cookies for a very special occasion!....my son and his fiancé’s rehearsal dinner. Top notch professionals is what you get with this company.
Artist Heaven
by jlew0204 on 2020/01/25 17:07
I find the best stuff as a mixed media artist on Etsy. Other artists know what to make and sell. It is an artist's heaven.
Can’t claim an order
by sgkgrtiobcws on 2020/01/25 16:44
Checked out as a guest but when trying to claim that order on the app keep getting, “uh oh try again”. When trying to solve this problem found years worth of comments stating this problem and no help from Etsy to fix it. Deleted app. Just use email. App is waste of time
Coupon code
by kp2049 on 2020/01/25 15:28
I really do not like the coupon code at the end.
Bad app
by Anonymous123456789' on 2020/01/25 14:57
App doesnt have half the search or sort settings as online. Waste of time
Awesome site
by morning lightofmay on 2020/01/25 14:21
If you want anything chances are someone has it
Love this Store
by HWAlum on 2020/01/25 12:12
I just love this app and the ease of shopping. It also feels great to work with small businesses. I have only had positive experiences.
I love Etsy, but...
by Juliet Documented on 2020/01/25 11:07
The app is so glitchy! It keeps crashing after I recently updated.
Love the small details
by GorgeousGladiator on 2020/01/25 07:29
Absolutely love the small details in your svgs!
Unique Gifts!
by L3lo on 2020/01/25 04:04
Supportive of artistic talent and a great way to find that perfect unique gift!
Malachite
by pyunkie on 2020/01/25 02:19
Beautifully made.
Custom stencil
by lourdes givens on 2020/01/24 17:42
Been amazing working with tyneille. Very open communication she gave us plenty of choices to pick out. She’s gone above and beyond to create our custom stencil for our flat top cook top cover we made ourselves thank you T!
Above and beyond
by mrs2323 on 2020/01/24 17:07
I contacted Holli to see if she could make a commemorative ornament for my Son in law. She did a wonderful job and worked with me every step of the way. I can’t wait to hold this in my hand . Thank you so much for your craftsmanship and help , bringing my idea to fruition ❤️
Suggestions
by robbiehill2 on 2020/01/24 14:56
Would like to see a feature that allows printing or downloading of receipts. Aside from that, I love Etsy!!!! All things wonderful can be found there.
Love!
by PrincessHaleyLB on 2020/01/24 13:27
Etsy did really well with creating their app. I prefer shopping on the app over the actual website. It so easy to maneuver through. I love it!
Spot
by G.D.T.R.F.B on 2020/01/24 12:21
Etsy is the spot I go to for all shirts, hats and hoodies. This site has the coolest gear that you cannot find in any store in the city I live in. Paired with reasonable prices and good costumer service it’s hard to beat!
Disney shirts
by Forever a Purchaser on 2020/01/24 12:06
Tell ALL OF YOUR FRIENDS & FAMILY ABOUT THIS ETSY SITE!!!! They are AMAZING!!!!!
Great products and amazing customer service!
by JB KITA on 2020/01/24 06:50
Planning and helping my daughter with her thank you boxes to her bridal party. Three two 1 had great advice and support! Very grateful.
Casanova Gondola BEAUTIFUL
by MayMadeleine on 2020/01/24 05:58
These necklaces are so charming and beautifully made. Attila has managed to convey so much expression in these renditions of a Casanova cat being looked at so lovingly by the two little girl cats on either side of him. I have purchased many pieces from this store; I love each one.
Whew
by leeah26 on 2020/01/24 05:41
So glad I could place an order in time for Valentine’s Day weekend!!!!
Esty
by KarenEDT. on 2020/01/24 04:59
Esty offers a wide variety of options and I have be very happy with everything I have ordered so far! Looking forward to receiving my resent order.
Wallets Oriun designer
by nubiaval on 2020/01/24 02:04
I received today my wallet “Oriun” designer 100% leather. I love the red color, size, amount of pockets to keep safe my important documents. I highly recommend this company.
Easy as pie
by madelon 39333 on 2020/01/24 01:49
How easy to do and so many options Now let’s see how all 8 vendors deliver to live up to this extraordinary ordering experience
Update please
by DJAlaska96 on 2020/01/24 00:16
Update didn’t help. When you look for a shop and there are multiples with the same name, they all bunch together & when I click on a specific shop, it goes to the reviews & not the shop itself.
Great success!
by NancyPtr on 2020/01/23 19:22
I have had great success in ordering and have liked the jewelry orders I have received.
Fabulous shopping of vintage, handmade and artistic items
by ElleCurran on 2020/01/23 18:59
Always great sellers and experiences shipping through Etsy.
So easy to use
by lovethisbook on 2020/01/23 17:48
Shopping with the ETSY app is super easy and very reliable. Wonderful gift ideas are just a click away! ETSY give me a chance to get really special and unique gifts for friends...and for myself, too!
Love Etsy
by Gandalf197 on 2020/01/23 16:56
Lots of unique items and the app and ordering system Have gotten so slick over the years. Be more competive if they could reduce shipping costs and consolidate vendors but overall I’m pleased.
Jackie Santiago
by Jackie Santiago on 2020/01/23 16:49
I WOULD LIKE TO THANK YOU KIM FOR RESENDING MY PAGE I LOVE THE CLAKER I GAVE IT TO MY NEPHEW AND HE LOVED IT BUT THE APP IS TAKING TO MUCH SPACE ON MY IPHONE SO I WILL HAVE TO DELETED THANK YOU SO MUCH. WHEN I NEED TO GET SOMETHING I WILL UPLOAD THE APP ORDER WHAT I WANT AND DELETED AGAIN 👍🏼👍🏼👍🏼😂❤️
Anything different
by izzy the dog 1 on 2020/01/23 16:37
I love Etsy for everything different. I always head to Etsy for my home. I want my house to be different.
Variety and Product
by Yen00 on 2020/01/23 15:15
There’s so much to offer on Etsy, I have found so many small stores that sell quality products in a variety. Etsy is overall amazing.
Love this app
by moe102212 on 2020/01/23 14:11
I love Etsy because I can find so many vintage items!!!
ETSY keeps their sellers honest
by Me76542997 on 2020/01/23 14:08
I have purchased many items from sellers on ETSY and have never had an issue that wasn’t quickly resolved, unlike Facebook who seems to allow anyone to advertise and won’t even respond to issues with their advertisers. I will never purchase anything off Facebook again, after losing over $100 from crooks.
Minnie Ears
by Indcfrbl on 2020/01/23 13:40
These are amazing!!! We’ve bought 4 pair from Christie and just love them!!!
Unique Gifts!
by saki938 on 2020/01/23 04:21
It’s great to find special, one-of-a-kind gifts
Great
by Sand quilt on 2020/01/23 01:02
Happy so far they have not let me down yet
Love Etsy!!!
by dragonslay on 2020/01/23 01:01
There’s no place like Etsy. Everything I find is unique to its sellers and can’t find locally. From unique jewelry and personalized home decor I can’t get enough. Love love love!!
Svg
by 628sms on 2020/01/23 00:24
I love Esty but some of the Svg is high to be buying. I think they need to think about their customers.
Great service and quick responses to my questions
by rayjaymom on 2020/01/22 23:01
Super responsive and quick to answer questions I will definitely recommend!
Easy to use
by Kind bebe on 2020/01/22 20:04
I found this a very user friendly website. Anxious to get my necklace.
Bruh
by buuuuuuuubbbbbbbbbbllllllles on 2020/01/22 18:37
Just as I’m about to buy something my account was suspended. Program tells me to check my email about why and I haven’t had a single message from them since confirming my email when I initially signed up. Not sure if they don’t want my money or what. Will gladly change my review if I can get this fixed or a simple explanation of what happened.
The go to place for something special
by TXDonnaB on 2020/01/22 18:18
I always go to Etsy when I need something special, personalized or customized gift. With many vendors to choose from, I can always find something for everyone. Most times, I find more ideas than my mind can imagine!
Clutch!
by MamaMcCulloch on 2020/01/22 18:16
Etsy always helps me when I want cute creative gifts that aren’t easily found elsewhere! Etsy you come in clutch every time I need a great gift 🥰
Check out
by Sonicblade1000 on 2020/01/22 17:48
Check out sucked.
Unique Finds, Excellent Communication & Top Quality
by TxBSNurse on 2020/01/22 17:07
What I love most about Etsy is I can always find the most unique things. I love the communication with the sellers who offer top quality merchandise & handmade items. Etsy is my go-to when shopping for gifts, an upcoming celebration or just the right thing to go in my home! 🌟🌟🌟🌟🌟
Awesome :) !
by Irene Foot on 2020/01/22 16:27
Awesome e-storefront, great app :) !!
SVG Diva
by Party of 8. on 2020/01/22 13:58
I buy SVG images for my business and I’m grateful to Etsy that they are able to provide a wide array of vendors that can accommodate my needs. Prices are great. Service is great. Thank you.
App stinks
by paisleytreepress on 2020/01/22 10:49
It doesn’t recognize me and thinks I’m from Canada. I have to sign in all the time from Instagram and then you can’t check out for some reason. great products...CRAPPY APPLICATION
Beautiful Bracelets!
by A_Salas on 2020/01/22 02:37
It is not the first bracelet that I purchase from RoadToZen and never had been disappointed. Love every detail... packaging, description and product.
Best place to buy a gift
by Gjhhg on 2020/01/21 23:01
Hands down the best place to buy gifts! In all my gift exchanges my friends were extra happy this year
I love Etsy!
by tray3980 on 2020/01/21 21:17
Great products! I love supporting small businesses!
Ornaments
by aktackle on 2020/01/21 20:36
Great service for personalized ornaments 😊😊😊
Love It
by Nickie123456789$$$ on 2020/01/21 18:30
I have received such high quality items while saving a ton of money at the same time.
Search engine
by DianaLew on 2020/01/21 18:25
I enjoy using Etsy. However, the search is awful. Won’t find things unless it’s an exact match. I was searching for something, because I had a space it didn’t find it.
Love the variety of Fabrics
by vickLpickL on 2020/01/21 17:21
Live shopping Etsy for quilting fabrics.. so much easier than snooping thru fabric stores trying to find the theme fabrics I want. Live it ❣️
Custom Order
by 10994 on 2020/01/21 16:14
I sent a message to supplier and got an immediate response. I asked if they could crest a custom cake topper for me and they were able to and get it to me on time (I hope).
Ignores Push Notifications setting and spams user
by Bee-Ten on 2020/01/21 15:43
Ignores Push Notifications setting and spams user. Additionally, trying to report the technical issue from the app CLOSES THE FORM WHEN THE USER SELECTS “Add file”. All push notification settings are disabled except for ‘My Orders’, yet ESTY spams Push Notifications to the user, “Based on our calculations, you’ll ❤️these...”
No support on lost packages
by Lulu &momo on 2020/01/21 15:26
Package never received, opens a case and it was closed. Seller was a send off, Etsy did nothing to help.
So happy
by Sooner12th on 2020/01/21 05:04
I’ve ordered a $3-4 thousands of dollars worth of items from Etsy, ranging from kitchen towels, personalized embroidered children’s to women’s adult shirts, little girl hair bows and accessories, lighted glass blocks, embroidered birth stats animals,stunningly beautiful floral wreaths (holiday or everyday), everyday floral arrangements, and jewelry. Every item the best. If I did have a problem, it was corrected immediately, no problem whatsoever. My favorite place to browse and buy, from a small gift, to a large gift. Thank you ETSY! Susan Becker
Pet Peeve
by holson1980 on 2020/01/21 00:58
Love the site and I am a frequent buyer. One thing that I wish would change is sellers that advertise free shipping but when you click on the item, it is for local pick up only or for buyers to arrange for shipping. I think that this is false advertising.
BEST STORES EVER!!!!
by JazzCat76 on 2020/01/21 00:21
Love this place.
Easy & safe
by 8dja8 on 2020/01/20 20:52
The title says it all
Always shop ETSY
by D-n-D on 2020/01/20 20:26
Best gifts and creative items out there.
Great place to shop
by Darlene Pilar on 2020/01/20 19:51
Etsy is awesome for things that are customized and one of a kind.
Always find what I want!!!
by Exhausted Nurse on 2020/01/20 19:44
❤️
Love, love Etsy
by BirdiB on 2020/01/20 18:33
I love the variety offered by Etsy merchants and the ease of use!
Scrubnogginz
by choajamie on 2020/01/20 18:22
I love all of the scrub hats, they’re well made and fit perfectly. The elastic securement around the head really helps to keep hat in place.
Roberta makes it so easy.
by DavidAsBiggestFan on 2020/01/20 17:03
She took my ideas and made a sketch that was exactly what I had in mind. I’m looking forward to receiving and seeing it in my garden when it start to bloom .
Love it !
by Germotts on 2020/01/20 16:42
Love the variety and availability to shop around the globe !!!!
Orders
by mariquickie on 2020/01/20 14:49
Excellent merchandise
Beautiful paintings
by 22626*&**&(3$&=1$(1 on 2020/01/20 12:52
These beautiful paintings bring such sunshine into your home! Highly recommend them!!!
Love it!
by Sherry Lauer on 2020/01/20 04:32
I love being able to shop from makers around the world! I find the greatest gifts or things for myself. So many “craft shows” are no longer filled with handmade items and are typically “as seen on television” booths so I find myself coming here instead.
Love ETSY
by Barn D on 2020/01/20 02:32
This is absolutely the best place to shop. Everything you could need in one place.
Beautiful macramé pieces!!
by AnnaM921 on 2020/01/19 23:41
I am a Sue I I love every I love every
Everything.
by Bigbenparl on 2020/01/19 22:45
I absolutely love Etsy. I find all of my gifts to give on this site. Supporting small businesses is very important to us and this is a perfect way to do so.
Puppy
by NickieTaffy2 on 2020/01/19 20:45
I can hardly wait for the little puppy to come. Do you make Yorkies? I would like one of those two. Thanks, Brenda
Wow
by IAB mommy on 2020/01/19 20:14
Very convenient
Bob Krause
by bobkrause14 on 2020/01/19 17:27
Great service and easy to order
Art supplies
by rabrams27 on 2020/01/19 17:14
Very helpful in the products that o needed. Easy to deal with.
Always a smooth transaction
by dawlyx on 2020/01/19 16:45
I’ve never had a problem using the app to shop on Etsy
Etsy is the place to go!!!!!
by bubbles1761 on 2020/01/19 16:17
If you can’t find what you are looking for in stores close to you, always go to Etsy for all your craft needs. There isn’t anything you can’t find on Etsy!!!!!!
Love this site
by Thatcrazyaries on 2020/01/19 15:05
So many thin
Don’t complete purchases in app
by Jenny Aloha on 2020/01/19 14:28
Etsy has no problem with you updating a credit card in app but you can’t update shipping address. You aren’t given a chance too. I didn’t realize the problem until I started tracking my item. I won’t be using their mobile app anymore. Update! Still can’t update address in app which makes the app completely useless for anything besides browsing. Help your vendors and correct this issue please.
Unique
by anniechapp on 2020/01/19 05:32
I love that I can find unique, customizable pieces on here that I cannot find anywhere else!
My Favorite App.....EVER.
by RiotGirl95 on 2018/01/18 03:19
I use Etsy for 90% of my gifts I give for birthdays, Christmas and any other gift giving holiday. As long as you do your research about a shop (have a look at their reviews see what people say, how long have they been a seller, how many things have they sold, picture quality etc.) to see that they are a quality seller you should have no problems. You can find a vast array of things from allover the world (though be weary of things from the China region, a lot of those items are cheap and poorly made). Lots of beauty sellers include free samples of their other products when you buy something, which is amazing. (Who doesn't love free stuff to try) And I could fill a box of thank you cards, hand written notes and messages from sellers thanking me for my order. It makes it feel like you ordered from your neighbor down the street not someone six states away or half way across the world. I have bought nearly a hundred things from different shops if not more and will continue to do so because where else can you find amazing cool things made/sold by equally amazing people.
I would give it five stars but
by ShopaholicOnABudget, UMad? on 2018/05/04 04:06
It’s a great app. You can find wonderful things there, but why don’t they make the reviews to be item-specific. For example, you’re looking at a product, and on the screen of the product it shows all the stars it has received (and number of people). Though that number of stars and the amount of customers that bought weren’t specifically to the item you are viewing, rather it’s for the shop (and all the items it offers). I wanted to read reviews on a product I was looking at and when I wanted to see why this product had hundreds of reviews, I realized that the hundreds of reviews were all from different items that the shop sold... not to the specific item I was interested in. I had to go through so many of the shops reviews to finally find a comment about the item I wanted. The only reason I buy a product is because of its reviews. This makes it frustrating to purchase an item when you literally have to scroll through reviews just to find one of the products you’re buying. Also, you can’t add or change the email you originally signed up with through the app. I believe you have to get onto a web browser for that. Just another lacking detail. One more thing, even if you get on the app three days consecutively, your “home” tab with the recommendations “for you”, the “Etsy picks”, and the “local” will still show the same items. It needs to be more discover-friendly.
The worst app ever
by Zebrooooooo on 2019/11/25 07:56
This app seriously ruined my life. Etsy doesn’t give a crap about sellers as long as they are making money by pulling in enough buyers. Every time a case is opened against you they ALWAYS choose the side of the buyer and take money from your account without permission. All 3 cases I had against me were not my fault. The first one was a customer being unhappy with a product 3 months after receiving it when my return policy clearly states send me a message within 1 week and mail back within 2 weeks. I refused to accept the item after 3 months and they opened a case and I didn’t give them a refund and Etsy took the money straight out of my account. The second time was a customer demanding a refund saying they never received their item when their tracking number clearly stated that it had been delivered weeks ago, and Etsy once again took money from me without my permission. They also don’t take into account that items cannot be shipped on Sunday so customers get mad when their item is shipped a day late. Now they have a new policy where if you don’t offer free shipping your items will not pop up at the top of the list for customers, so you are basically forced into free shipping and lose customers by increasing your prices for no reason. Etsy is a waste of time and money and I’m upset I ever wasted putting energy into it.
Bugs in “Favorites”
by Hdope on 2019/08/28 04:14
Updating review to reflect how much I love Etsy and its app. The company also reached out to me based on my review. This is the first time a company has reached out based on a review and I’m very impressed with the personalized service. (Kind of thought no one would ever read my review). I really like the keep my favorites pages organized and right now I’m so frustrated I don’t even want to get on the app. The items show up duplicated either next to each other or as I scroll. If I try to “unheart” an item that has sold to remove it from my favorites page, the whole page scrolls me back to the top of my list (super frustrating when trying to organize hundreds of favorites to have on hand for social media). It’s an eyesore trying to navigate. Please fix this! Also, while I’m here, could you please offer a Poshmark style organizer that will allow me to “refine” my favorites list to show “sold” items so I can declutter my lists faster? Thank you!
No Accountability
by Tritones on 2018/02/26 18:03
I really loved Etsy because of all the creative variety of hand-crafted products. However, the past few orders I have placed have been massively overdue. I bought a Christmas gift for a friend in early December; it had an ETA if 2-3 weeks yet it JUST arrived mid February. There needs to be some sort of system of accountability that penalizes business owners if they take longer than the projected dates posted on their page - some sort of incentive for them to make sure they meet their own deadlines. Perhaps refunding a percentage of the cost of the item back to the buyer after a certain amount of time? If you claim that your products ship within two to three weeks, and it takes two MONTHS on more than one separate occasion, it is a huge deterrent to me from wanting to buy anything else from here again. I understand life happens, and some things are out of their control; I’m completely okay if it’s a few days (or even a week) past when they said I would get it, as long as they keep me updated. But that rarely happens. Most of the time I just get no response until I finally open a claim, which I really don’t like doing. Please develop a better system of accountability to make it less frustrating for your consumers! Thank you!
I got scammed and there is nothing anybody can do
by Maryl p on 2018/02/10 16:08
I downloaded Etsy super excited to see what I could find and how to improve my cosplays and all. I take partial blame for not doing more research before I committed. I found a listing on Etsy from “Cosplay Dream Shop” that promoted cheap commissions and I though I’d give it a whirl. Set up a payment system and I sent my payment through PayPal (what the seller told me to do) and what turned to months of messages of “when will it arrive?” to “I need my money back because you violated our agreement.” Commissioner stopped replying on the Etsy chat and I found her on Facebook and started messaging her there and she said she’d get my cosplay to me. I contacted Etsy to see what could be done and they said to call PayPal since that’s where the transaction happed so I called PayPal and they told me to call my bank because there was utterly nothing they could do. I call my bank and they inform me they also can’t do anything because the transaction was over 150 days or something and the only thing I can do is continue to message the seller on Etsy. It has been an utter nightmare and I’m angry and upset that no one can do anything. So in other words, Etsy is a platform for easy scams and trickery to occur. What makes me even more mad is that her shop still exists on Etsy! Thanks Etsy, for nothing.
Difficult
by Taylor Koehler on 2017/10/26 23:34
Etsy has become very difficult over the past couple years I’ve used it. I recently bought a charger on here and when it showed up the item didn’t work at all. Contacting the shop first I asked for the issue to be solved. I checked to make sure it wasn’t my phone and when done I asked the shop for a new charger (they state this is not an issue even if I was the one to break it) I contacted Etsy and opened a case. Eventually after some time the seller stopped replying and ignored me. This raised a red flag. I escalated the case with Etsy as to have them over look it and the replies take forever, they also aren’t fixing the issue. First, they ask for photos which I can not supply because how do you take a photo of your phone not charging? Thy also don’t realize even if it was my fault for breaking it, the seller states in their about, that they will replace it, no questions, no returns, and quickly. I’m deeply disappointed and awaiting for my last order to arrive so I am able to delete the app. ****Update: recently Etsy closed my case and refused to fix the issue, The shop also decided to change their warranty facts so I can not in anyway get my item replaced. I’m saddened how poor of a system Etsy runs and how disappointing some of the people on there are.
Overwhelmed by ads
by msg-b on 2019/01/03 20:32
I love Etsy and I’ve used this app for years. I was SO happy when they finally updated the options for search filtering because that was a long long time coming, but recently my searches are dominated by ads paid for by the stores owner. I’m used to Etsy ads and they’ve even helped me find new favorites. However, most of my search results are now ads, and they’re ads that are no longer even pertinent to what I’m looking for. If I’ve searched for sunflower necklaces, adjusted the filters to what I want, I don’t want to see sunflower wedding invitations suggested, or sunflower art prints being suggested. Seriously?! At least suggest the same thing I’m looking for, even if it’s a $200 item and my search criteria is the $0-$50 range. That at least I understand. Mixing completely different categories is obnoxious and makes it hard for me to see what I’m looking for. The second problem with the ads lately is the quantity. I’m used to seeing 2 ads every so often, but I’m seeing 4-6 ads clumped together now and coming up so often I don’t know if it’s still on my search at all. This is ridiculous, I want this fixed ASAP please.
Can be Trricky
by aamamommie on 2019/10/30 14:54
I have been an avid Etsy customer for about 2 years. I suffered a travesty to my home, and have had to replace literally everything that I have owned. Etsy shops have provided a great help in that regard. It is difficult to reaquire 60 years worth of possessions. Most of Etsy’s merchants are honorable, and pleasant people; however, there are some who practice unethical business. These tend to be the some of the most rude, and inappropriate people that I have ever encountered. I could give multiple examples, but because I am writing a brief review, I shall not. The only other weakness with Etsy is their poor customer service practices. They also allow, I am told , by more than one of the merchants. that Etsy will remove any negative reviews to assist their merchants. Those things being said, the good does outweigh the bad. Most purchases that I have made have been smooth. Most merchants stand behind their products, and practice well. Make sure to read policies carefully, as they often provide hints, and always, always read reviews. And remember that average to negative reviews can be removed .
Very difficult to leave a review
by Bonnsell on 2017/09/27 11:13
I am a buyer and seller on Etsy. It is important that my clients be able to leave reviews of my products, and important that I leave reviews of products I have purchased. Several of my buyers have said they cannot find where to leave me a review and also I have not been able to leave reviews of items I've purchased. As a buyer, when told to go to your "purchases and review" page, there is no place to respond. However, I see that I have left reviews of some items I have bought, and also some folks have left reviews for me.......yet it is not consistent. Also when trying to contact Etsy directly for support, I am given a menu to choose from with pre-selected topics........not what I am looking for!!! There is more information when digging into the site than I need or want, yet I cannot get my question answered, nor find a place to ask it!
Misleading marketing
by pgreer3708 on 2019/09/30 18:43
I don’t know why people ruin a good thing especially for those whose are honest and have faith in their product. I loved Etsy! I had used it for a long time but not so anymore!! I’m finding this happens a lot more now than ever. I don’t use it as a first go to like before and I am to the point of not even opening a site if the search comes up with Etsy on the address. I think it’s nothing but a marketing scam! Not all, but many, more than likely when you’re looking for an item and the results come up it isn’t the price for what you searched but a price for something else. Example: a simple cape with your favorite sesame character, personalized, comes up $2 and I when you click on it again it shows a picture of cape with $2 BUT the drop down defines it and it’s really $12. The little mask is $2. They used to call this false advertising but my question is if you have a good product at a reasonable why do you feel the need to scam people, tryingthe price is altered who knows what the product is or looks like? Don’t ruin a good thing like you did for me!! Have some faith in your product and price your asking for it!!!
Shops/Shop Owners very Accommodating/Issue: App Crashes
by cyndy88121 on 2018/05/02 05:57
I love Etsy and use it frequently for myself and for others since it’s easily accessible and I can mail gifts directly to another friend or family and be done. The one issue I’ve experienced is that the app crashes; the app typically crashes after about 30 mins or it becomes “choppy” and there are delays when navigating through the app to different shops, etc. I have about 6 apps that I use on my iPad; I’ve tried to troubleshoot (I.e. delete and download again; utilize updates all the time), but it still occurs. My other apps do not crash or have a similar pattern in any way. I clearly still use it, despite this. Would recommend to anyone. No delays with delivery dates, shop owners very accommodating when I’ve had gifts and inquired about personalizing/changing something that are not even listed with details/rush shipping for last minute gifts.
Awesome
by suz perides on 2017/11/15 04:29
I read that other people are having issues, but I'm not experiencing any of them. The app is easy to navigate, filtering searches is extremely easy, and making purchases is a cinch. I do wish that items from the same shop were grouped together in the cart. Also the I've found the shipping to be pretty high, especially on small items. I was going to buy a $0.75 item, and the cost of shipping was $3.99, I couldn't justify paying that much money, I was bummed because I really liked the item. Etsy has SO many sellers and people making often costly purchases..the high cost of shipping for many, many shops is often the dealbtraker for me and ill decide against making that/those purchases. Besides that, I absolutely love the app and how it gives me access to SO many awesome shops and exposes me to an extremely wide range of products I wouldn't seen without it.
Refreshing a page
by estanisloa on 2019/08/12 01:28
I have been shopping on Etsy for quite a while now and there is one seller in particular which I like buying things from her work is amazing and beautiful and she post items as she finishes them. With that being said her items are also very popular so once her items are posted you instantly have to try and purchase it or it’s gone, but it is hard to do that when her shop has multiple items up for sale, and you can’t see any of them. Within seconds those few items she listed are sold. With not being able to see what was sold. Unfortunately every single time I get on there and she post three or four items at once and you go to refresh the page to see the items that were posted there’s nowhere to refresh there’s no refresh button you cannot slide the screen down to refresh I don’t understand this issue, please fix it!!! I’ve reached out to Etsy a few times and have been told I have to many windows open. That is not the case, I have cleared my browser history and only opened the Etsy website and still the same issue, so very frustrating!!!
Love soooo much💕
by Kclarkie7114 on 2017/12/12 00:52
I can’t say enough about how amazing Etsy is... it’s so safe to you can pay with PayPal or use your card and Etsy does not share your card information with the shop you buy from keeping you safe as the buyer! On here you can find so many gorgeous and fabulous things. I’ve ordered fine jewelry and live plants, antiques, personalized items, gaming items, a gorgeous collar for my dog who is large and hard to purchase her size. I fell in love with Etsy and many shops on Etsy and as time goes on and occasions come up to buy for people I can always count on going on Etsy to find the most perfect thoughtful gift ever! I did about 90% of my Christmas shopping on Etsy and I have had no issues and things come in a timely fashion sometimes even super quickly. Etsy, I love this site!!!! 💕 Thanks, Katie 💫
New checkout has one problem...
by MyLilSquirrel on 2018/07/25 01:28
I’ve had this app for ages and I love it, the only problem I have is with the “new and improved” checkout. I often add things to my checkout from from multiple sellers at once, but I like to make my purchases from the different sellers individually. It makes more sense, since they all charge for shipping separately and many have different shipping times. The concept of merging all the purchases together is a good one, if that is how you prefer to pay, but it’s not good for everyone. On the web version, you can choose to check out from different shops individually, so I find I do my “window shopping” and adding stuff to my cart from my phone but then making my actual purchases from a computer. It’s a little inconvenient that way. It would be nice if the phone version offered the “check out from this shop” feature, or allow you to select the old checkout style.
Never received my order
by LondonQueen95 on 2019/03/15 23:18
I used to love Etsy and order items from here on a regular basis, but they’ve really gone down hill. I ordered a necklace from a shop and it never arrived. I messaged the shop owner and she never responded to my message. This was a week after my order was supposed to ship. Because she didn’t reply, I called Etsy support and was told they couldn’t do anything and I’d have to wait another week before I could file a claim. The following week I filed a claim because I still hadn’t received my order or heard from the shop owner. I called again to see if I could get a refund and was told there was nothing they could do right now and that I’d have to wait ANOTHER WEEK before I could be issued a refund from Etsy. The shop owner is MIA and Etsy keeps making me wait a full week before I can do anything. I placed my order almost 2 weeks ago. By the time I get a refund, it will have been almost 3+ weeks since I placed my order. I will be making my own necklaces from now on because it takes way too long to get a refund/any help from Etsy themselves. Won’t be ordering again.
Bug report
by Giasb on 2018/08/01 14:24
First and foremost: the site is difficult to search. I love what I find here, but it is just so hard to sort. Search on Boho necklace and you find necklaces that are anything but boho, beads suitable for making a necklace, necklaces that are neither vintage nor handmade, non-necklaces that could be worn around a neck maybe, a clasp without a necklace and so on. (And yes, I know how to use a search engine.) And now there’s a new wrinkle. The Etsy app and the Etsy seller app are not communicating with each other. On my Etsy seller app, I saw recent activity that showed me something interesting on the Etsy app. When I clicked on it, I was told I must be signed in to see that listing...but I was already signed in. I went through a frustrating loop numerous times. It simply would not show me that article in that shop. So I searched the Etsy app on the name of the store instead, and it told me there was no such store. I tried this repeatedly, but it failed. My spelling was correct. I clicked on SHOPS. All my efforts failed. I was on the verge of buying something!
Leaving Reviews on App is Almost Impossible
by Ouroborosaurus on 2019/01/07 17:16
The app works fine when searching for/buying things. However, the feature to leave reviews for items you’ve purchased is severely broken. I always like to leave photo reviews to benefit the shops I buy from, and I feel like taking a picture on my phone then posting it with a review all from the same device should be super simple. This is not the case: when you select a photo and adjust the borders, the area of the photo changes by selecting an area down and to the right of what you selected, sometimes even zooming out. Then when you go to type up the review, the page does not scroll down to allow you to read what you’ve written. The phone keyboard covers almost all of the review making it hard to type at all, let alone proofread/edit. If they fix this issue, I will update my review. The option to leave detailed reviews is central to the whole Etsy experience and benefits the entire site, so I hope someone can make it work.
Not user friendly
by KendralynForest on 2019/11/22 06:13
I gave a one star rating because the app and site are not that user friendly. I’ve been using Etsy for so long, but a few things make no sense. There is no real way to edit your lists. There is no seamless way to mass delete items, you have to do it one by one and if the item is sold out or delisted, you have to go into the app, find the item then select edit lists and scroll to deselect the list in order to delete it. Etsy should take a few pages from Pinterest who have made using their site and editing your boards very user friendly. Etsy also automatically adds everything to your favorites first, then you have to click the heart again to deselect it and then a THIRD time just to add the item to the list you actually want it in. I hate using Etsy nowadays, it shouldn’t be a chore to shop their site, there is nothing casual about it. It’s great for finding unique items, but so annoying to use the site or app. Sometimes when I search things, items and shops I KNOW are there, won’t show up in my search. Get it together Etsy.
Extremely unhappy
by ehitsalight on 2019/06/19 16:12
I am extremely unhappy I have been dealing with the supplier LoveJilty, since I’ve paid for my items I haven’t received any information regarding why my payment has not gone through on THERE part. I was supposed to receive a bra top and a garter bottom and was told that my items was marked as unpaid because of being shipped internationally and that additional charges may apply that I was okay with what I’m not Okay with is the fact that I got a message from LoveJilty saying they need me to pay again for what I already bought and have a receipt for ! Which is 85$ extra! I have tried to open a case but cannot because it says that my items will not be shipped until July 12 which is a lie because I will not be receiving my items because they have told me I need to pay more money. They also sent me a one additional message saying that they would check the bank as to why my payment didn’t go through and they never got back with me I want a refund and have not heard back and I am extremely disappointed and unsatisfied
Coco and Juan Have Beautiful Clothing
by Lucybel on 2019/11/02 18:02
Betty, owner of Coco and Juan, has been making beautiful plus sized tunics and pants for many years and her design talent, professionalism and excellent manufacturing ability of her lovely product make her a leader and a legend on ETSY!! I get compliments each and every time I wear one of her creations! The fabric Betty uses is a very comfortable and easy to care for stretchy polyester. It does NOT cling but rather it hangs gently making you look slim and fashionable! Amazingly enough, I have never had cause to return anything! Everything I order fits perfectly and it looks exactly like the picture! Pick out something fun and order it today! Yo will be so happy you did!!!!November is the perfect month to get ready for the holidays with a brand new party tunic, snazzy vest or classic pair of pants! And animal print is always on my mind... How about you?!!!!
Best prices anywhere - Snowboarding gear, jewelry, home goods
by Jamesdolly1315 on 2019/11/06 07:46
Oh sure, you have to watch out for the few ones that are really priced high, but for the most part Etsy prices utterly rock! I have been 100% satisfied on every single item I’ve ordered. I’ve ordered home goods, for example hanging ceramic pots that really jazz up my kitchen, jewelry that I love, towels (greattttt quality, low cost.) I just ordered a (used) XL snowboarding jacket and pants for my teenage son. (He does already have a snowboard; thank God for small favors! ) Pants + jacket are wrapped in plastic and have tags on them! None of the colors are faded or stained or in any way not new looking. These clothes were 1/4 the cost of new items. Also ordered used snowboarding boots in my son’s 11.5 shoe size, and I spent $29. They are a name brand that I just don’t recall but you all would recognize. I am too tired to go look it up… It If the boots, which aren’t here yet, are as good as the clothes. I will have spent under $110 total. When he asked for snowboarding clothes and boots all I could think to myself was that I’d never be able to afford it! I hope the boots are as good as the other stuff! I will post another review if the quality of the boots is amazing like everything else from Etsy.
Please don’t delete my profile anymore
by Petrofunk on 2019/10/24 01:35
Etsy has deleted my original profile twice since I became a member in 2007. They were able to reset my password so I can now access an account I created in 2017 to address the first time they deleted my account. In 2017 they restored my 2007 account and then in 2019 they deleted my account again. No one has ever explained why my account keeps getting erased. I had to write a one star review on the App Store to get in contact with their support team. They have now restored the 2017 account and I’m just so sick of trying to get my old profile back that I’ve given up on it. I wish I could view my old favorite stores and items but I don’t trust them to not delete my account. I’m just not going to get too attached to this profile. I gave this app two stars instead of one because I think it’s a really good idea for a homemade and vintage online store with small sellers. Unfortunately the platform has some real issues.
Great app but with a couple issues
by edie713 on 2018/09/27 02:07
I love Etsy and I love the app, but there’s a couple of things that consistently frustrate me. One is that you can’t filter your “loved items” by category. Over the years I’ve “loved” dozens of items, but when I want to go back and find something I have to scroll through the whole list instead of being able to filter the list to narrow it down. Also, this is for Etsy in general and not the app specifically, but the reviews on a product aren’t for that specific product, but for all the products sold by that seller. I was excited to find a phone case that I loved with tons of great reviews, but then realized that all the great reviews were for other products, and couldn’t find a single review for the phone case. If they could fix those two issues, Etsy would be near perfect!
Disappointed.
by CariLinKing on 2018/01/20 21:47
I have been an Etsy shopper for several years now, and enjoy using the site and love being able to support small businesses. The 2 star rating is for the app software itself. I have an iPhone 7 running iOS 10.0. I refuse to update to 11.0 because of the well-known slowdowns it brings to "older" phones. Upon launching the app today, I got a notification saying that the Etsy app would no longer support iOS 10.0, and that I needed to update my phone software to 11.0 for new features. I understand that under normal circumstances, updates are crucial, but when Apple has admitted to slowing down older phones, I think it's ridiculous to have to upgrade. I hope to be able to use my 7 for as long as possible, and it runs way faster than other phones of the same model which are updated. I'm disappointed I won't be able to use the Etsy mobile app anymore and will be accessing the site through browser, if it allows me to.
Etsy Lover
by revamped4you on 2018/05/13 18:18
As a Etsy Shopkeeper , ReVamped byTheodore, I have learned to become a business woman for the first time in my life . I was able to reinvent myself after my kids had grown and I found myself at a cross roads. Etsy gave me the chance to become a professional artist , able to showcase my pieces all over the world with out ever leaving home. I had sold internationally as well as all over the USA . Thanks to Etsy , I am proud of what I have built in just a few years . You can achieve any thing if you believe in yourself and with a lot of hard work. It’s never too late to discover just what you are capable of . Thank you Etsy for helping me prove that you are never too old to discover magic that lives within you .thanks for the journey we are taking together ! Sondra Theodore
ETSY IS ROTTEN UNETHICAL ILLEGAL COMPANY
by MomMe And More on 2018/06/12 14:47
Etsy is crooked, rotten and illegal. I had a beautiful shop on Etsy selling my mommy and me leggings. I found another Etsy seller using my photos and I sent them an email asking them to stop using my photos. The next day Casey from Etsy closed my shop without even reaching out to me first. She sent me my OWN photos that I took in my basement workshop of my products for sale and told me that I was using someone else’s photos!!! I then sent in pictures of my basement showing my mannequins and sewing machine etc. They still won’t reopen my store and they kept my balance which is over $100. I used to rave about how great Etsy was. Not anymore. Be warned if you are a seller. Casey is getting kick backs to get rid of competition. This company doesn’t even respond to emails and no phone number to call them and they steal your profits. DON’T SELL ON ETSY. You will be sorry if you do and to the jerk who stole my product images and got my shop closed down Karma will get you. Very Disappointed with ETSY aka THIEVES. Pam
HOW LONG DOES IT TAKE TO SEND A PREMADE PASSWORD RESET EMAIL!
by Gmus1 on 2019/07/01 18:26
It has been over an hour since I have requested an e-mail to reset my password and I have yet to see any e-mails from Etsy. Makes me seriously reconsider whether I want anything in my cart that bad, which is not fair to to the sellers. Aren’t those things supposed to be automated?? Usually by the time I open my e-mail from other sites, the reset e-mail is already in my inbox. Now it’s approaching 2 hours and still nothing!! I can’t sit around waiting for it. I have other things to do and if it doesn’t get sent right way, people are likely to forget about it or be unable to open it when it does come. And since some of the quantities are limited they are likely to miss out and get really frustrated (or angry). And there’s nowhere I can call that I can find. If I were a seller, I would be especially angry. Edit: Now approaching 3 hours!
Thankful for the great service.
by Elea G. on 2019/10/01 06:09
I have been a registered member & shopper of Etsy since 2011 and l have yet to find a shop owner who are not engaged in providing a good Service to their shoppers. But, for me, there is one shop that really stands out because the shop owners would send a note to the buyer through Etsy, to follow up on the shipment of the item - to check if the order/ free shipment has arrived as scheduled ...all the way from Marbella, Spain!! How cool is that!? StoneCraftsVintage is my go to shop for gifts to my family & friends because l trust & depend on the shop owners for a timely delivery. On top of that, the items are well protected & nicely packed at no shipping cost!! A proof of a good job well done!! Thank you 🙏💐🍀 & best wishes to the shop owners for more sales!!
Fix it please
by Desda9 on 2020/01/17 08:29
I just did the update and it’s not good. When I click on messages the app crashes. When I’m viewing an item and I click on the sellers shop to view more from seller, the app crashes. Also, please bring the “search”option back at the bottom of the screen, I used to go between “search” and “home” all the time and now they are the same thing, so if I want to go to “recently viewed” in the middle of a search, I lose my whole search and have to start over. Two more suggestions, first one (and this has needed to be fixed for a long time), the search needs fixing, when I search vintage my results should only be vintage not handmade and vintage. When I search a certain price range, my results should only be that price range etc. Second one, there should be a separate category that requires a passcode to access where sellers can sell all their adult items, if not, adult items should not be allowed. This stuff will pop up on innocent searches.
Great app but...
by aconibel on 2018/12/24 17:09
There isn’t any tech support features within the app, so I can’t offer feedback or seek help directly from etsy without going to their website and logging in (which is a pain because my account is linked to my Facebook, but the website doesn’t launch the Facebook app for me to sign in and I don’t want to sign in via web browser). Also, there aren’t any options for searching/shopping locally within the app, so I only get European and Asian results which is crazy frustrating since I live in USA! I made the mistake of ordering something from Ukraine before I realized this and it took a month to get to me when I needed it in a week or less. It would be really helpful to have these features available. Other than that, the app (so far) is easy to use and well organized!
Love Etsy
by Anukiss on 2019/12/11 15:01
I really like Etsy because it allows smaller businesses to showcase their talents and products that otherwise maybe hidden. It’s always something cool & odd to find on Etsy. I gave 4 stars because sometimes Etsy will over charge when it comes to shopping. $10 to ship something small is ridiculous! If I pay $10 I’m expecting to receive my items to have priority shipping. Usually the shop owners will lower the shipping cost to make it fair so it normally works out to the buyers advantage. Another draw back of having a shop on Etsy are their fees which from what I’ve been told by other shop owners are extremely expensive. All n all I love Etsy & as long as they continue to uphold the different sellers and allow for the shipping cost to be fair I’ll continue shopping with them
Best. App. Ever!
by NaughtyNice-T on 2018/01/20 00:03
If, like me, you have grown weary of living in a plastic world then Etsy is for you! I love to be different, so I turn to Etsy over and over again to buy unique handmade and vintage items that I won’t see everywhere (or in the Pottery Barn catalogue) and that will last as long as I continue to love and take care of them. And the app is so convenient and easy to navigate, making shopping on the go a snap! I Etsy shop while waiting for my kid’s sports practices, while in line at the grocery, while watching TV, anywhere and everywhere. It’s fabulous! So get it today! You know you want it, cuz in the immortal words of my 13-year-old: “You get really cool, custom stuff off of it!”
Useless customer service!
by Sabrinasmith182 on 2018/04/11 12:57
I have never been so irritated over a company in my life. Its funny how you absolutely cannot contact etsy in any way over a problem because the app simply wont load for you to email them! I had a seller not ship both my items I purchased over two weeks ago when they had a processing time of 1-3 days and i emailed the seller asking when they would ship since they are for a bridal shower gift TOMORROW. Do i have them yet?? NO. Seller lied and never shipped when they said they were. But can i cancel my order? Of course not because Etsy is useless. All of the automated choices in the help center just bring you back to your purchases page! I will never purchase anything off Etsy again. And i am permanently closing my account. Correct your customer service and block sellers that aren't shipping (which by her reviews i now see is a COMMON issue) and maybe you would be half way decent. BEWARE OF SELLERS ON THIS APP.
Fix the way we do reviews for items!!
by Sushii/bloo on 2018/12/21 18:30
It’s very difficult to use the “write a review” function on the app because I am unable to see what I’m typing past a certain number of words so I have to copy my review, paste it in notes, finish my review on there and hope I haven’t hit the word limit for reviews on the app! Also I can’t submit a picture of the item unless it’s a five star review, what’s up with that?? I wanna be able to see what the actual products look like when customers receive it especially if it’s bad! Only being able to leave pictures with five star reviews makes me have to lie about their rating and leave a comment saying “it’s actually three stars but I have to give them five to show you how ugly this product is!” Let me give bad reviews and submit pictures of my bad products!!
It’s a little plain. No sorting feature?
by ray is that you on 2019/10/24 00:15
Nothing wrong with the functions of the app that I have come across. Or the results that pop up. When you want to look for something the search engine will find it or something close. The layout is pretty boring to look at. And I’m not judging it altogether based on the look of it, but there’s no real “replay value” in other words there is nothing that keeps me from coming back to it. But that can be seen as good when you consider every app has something made to be addictive to get people hooked and this app has an appeal with no strings attached, because it’s plain. The first thing I noticed is that it has no features or categories function. Big drawback. People usually look here because they are bored and want to find something. And that’s the keyword: find. Discover. Without a category function we have to KNOW what we’re looking for. It is slightly stressful because of it. It doesn’t beat google searching for these things for example. It doesn’t beat Pinterest. I would say this app is up to par with the ASOS, another shopping app, although less in a way because again there is no category function while ASOS does. You can’t narrow down your searches and that’s what is killing this app and it gets a 2/5.
Lots of connection issues
by Claudeacrunch on 2018/11/08 01:46
I wish I could use the app like I used to but since the last update I have had SOOO many issues with searching and even looking at things on the home page. i checked my connection at multiple different locations, even used my data. Nothing made it work. I then went to other shopping apps that I can search on and learned it wasn’t on my side since results came back quickly on WiFi and data, there is something wrong with how the app connects since the last update. Really upset about this since I wanted to use this app to buy from people who make their own things and personalize them instead of buying gifts from stores. Hopefully they’ll fix this issue, it has happened on more than one occasion in the past. I love the app when it works, but i can’t rate something that doesn’t work.
Nothing but LOVE (& an occasional UGH or a GRRR)
by RHogDizzyDoo on 2019/02/01 18:38
Nothing but LOVE (& an occasional UGH or a GRRR) I use both this app & the Sell on Etsy apps (for my handcrafted jewelry goodies) & I purchase a good majority of my jewelry supplies here. Yes I do love Etsy & yeah occasionally there may be an update that can have a few irritating features and/or changes (as with the most recent update) but I mean that’s life or wtvr right?!?! Ok so now that that’s out of the way,.. DUDE,.. would somebody *PLEASE* for the love of all things good & holy,.. fix the “add to cart” issue & *PLEASE* stop sending me to my cart each time I select “add to cart”,.. it’s frustrating,.. it’s time consuming,.. aaaaand it’s starting to make me cranky hahaha Also I agree with the many others who’ve left reviews pertaining to having the option of being able to purchase from an individual seller,.. rather than everything in my cart,.. all at once. I don’t know about you but I’m not exactly what you’d call,.. “rich” & I mean,.. I kinda really like to window shop,.. like a lot & the “saved” it save for later option just isn’t an adequate solution,.. at least in my opinion. But I’d still totally follow you to the ends of the earth Etsy ❤️
Updates hard to navigate
by 3EB groupee on 2019/12/27 02:36
I’ve been using this app for several years now. I hardly ever use the website because it’s not as easy as the app, and I rarely use my laptop anyway. However, I think that Etsy is trying to make the app more like the website. I really hate what they’ve done to the homepage and I wish there was some way to customize it. For example, I don’t need to see my recently favorited because there’s a tab for favorites/lists. I also don’t like that now when you go to a seller’s homepage, it doesn’t just show you the entirety of the shop, but gives you previews of the different categories. I see where some people might like that, but I really wish I could make it the way it was before. I’m just not sure that I like where Etsy is going with the app.
Beautiful Gift!
by BarbCarroll20 on 2020/01/02 09:46
I recently purchased 5 of these necklaces as Christmas gifts for my family with my brother’s fingerprint who passed away this past November. The necklaces arrived within a couple weeks, just in time for Christmas and there was not a dry eye in the room when they were opened on Christmas Day. The necklaces turned out beautifully and are such a perfect way to carry a part of my brother with them wherever they go. They loved them so much that they requested I order 2 more, and Tim was very quick to respond to my request. Throughout the entire ordering process the service has been exceptional and I am truly grateful. Will be ordering again from here soon!
Communication
by vida g. on 2019/11/29 18:54
When there is an issue with a seller, it is really hard to get issues resolved once it has to go to the next level. I had two issues where I was owed money that I never received. I went through the proper process. In the end it looked I received my full order because I ordered more than one item from the seller. The seller contacted me and stated she would send my last item shortly as she was getting more in soon. I never received the item or my money. After trying to message the seller multiple times, it looked like the business shut down. Etsy saw as I received it due to me ordering multiple items from the same seller. I attempted to contact Etsy with no success. I never received the item or my money. It has to be a better way to communicate/contact Etsy when issues come up. This is a BIG problem.
Love the website, hate this app.
by Hi_its_ashley on 2019/11/05 17:33
I’ve been an Etsy user for several years. I loved that they came out with an app for convenience, and have used it for the past few years as well. However, this may be one of the glitchiest apps I’ve ever used. It wasn’t always like this, but in the last year or so it’s really gone downhill. It all looks fine until you try to access your saved lists. The favorites one is fine, but the list I created for my cat won’t load a single thing, and the one for home decor just shows one item over and over. If I go on the website it all looks fine! Also, the notifications don’t go away. You can click all you want but they just stay there. I even tried uninstalling and reinstalling and I’m having these same problems still.
Gone downhill....
by mlinaz22 on 2019/08/13 16:33
I was an avid Etsy shopper the last few years and am so disappointed in changes the app has made. (This review is for the App, not for Etsy itself.) My two complaints: now when I search for an item on the app, it doesn’t show me sellers’ names. I know in the industry I’m shopping the names that I particularly like or don’t like, who is in my country, etc. That change prompted me to look elsewhere in my shopping. The newer change is that now stores don’t show pricing for items unless I click the actual item. I went from purchasing items DAILY to having maybe half a dozen orders in this entire year. I noticed that these changes are not applicable on the actual Etsy website, so this isn’t across the board, but for someone who always used the app, it’s resulted in zero business from me. So, good for my pocketbook, I guess.
Needs some features
by SydtheSquid14 on 2017/12/05 16:53
Although extra features are available on the browser-version of Etsy, the app is lacking. Some suggestions are to add the extra filtering options like on your desktop site. Another huge missing feature is to sort reviews by picture. Seeing a picture of a product is very important in the purchase decision and often times shop photos look very different from review photos. I dislike scrolling endlessly to find a few pictures in the review sections. Etsy is honestly a wonderful website with lots to offer. I have spent countless hours and countless amounts of money on the variety of shops there. I think with a few small changes this app could have it all.
Garden Path Rosaries/Heavenly Brass
by L M 💒 on 2019/10/04 13:56
Mary, I’m very sadden that you are closing your shop. Your work in the rosary Industry have been outstanding. There will never be another rosary designer quite like you, you are outstanding. All the exquisite rosaries, beautiful chaplets, unique bracelets and your top-of-the-line brass metals will never be found anywhere else than from you. God has granted you a beautiful gift. I pray in the future you will reopen your shop if it’s his will. Thank you, for all you’ve done for me, my sister, and others who have purchased your rosaries, chaplets & brass metals over the years, as you have brought us comfort in our personal lives. You will be dearly missed. Take care and God Bless. ♥️💒 Lisa
I like it & use it, but there is one chronic bug...
by MTblueslover on 2018/01/20 16:27
This app works well. I don’t think it is as refined as the web application, but it is convenient to use with a phone or tablet. They need to fix the persistent overlay of descriptive text over shipping charges in the mobile app. This occurs when reviewing the details of an item. The shipping charges cannot be discerned until the item is added to the cart and the user navigates as though checking out. This is a big time drain to add and remove items any number of times from the cart just to see this information. Many sellers have excessive shipping costs over others for the same product or the charges as so excessive it isn’t worth purchasing the item. As an avid online shopper, i want to see all fees prior to adding an item to the cart & i am accustomed to this ability in the full web Etsy app. I have upgraded the app several times ‘for bugs’ but this has yet to be addressed. Platform is iphone7. I will see if the same issue lives on my ipad mini. It also runs this app. I just use my phone a lot because it is always with me.
Great, but could organize some areas better
by 12kirk12 on 2018/01/26 17:46
Etsy is a great app, I love using it, I find myself on it during my off time, but the only thing they could improve is the reviews. When you want to look at the reviews for an item, you get the reviews for every single item anyone has ever purchased and reviewed for that shop. So something like that makes it aggravating when you want to look at the reviews on a specific item from the shop and can’t find one because they’re all for other products from the shop. Over all the app is great, but if you’re someone who likes to check the reviews so you know you’re making a purchase from someone who is selling what’s in the picture, you have to work to find even one review on a specific item and it just becomes a hassle.
Etsy is terrible
by JayyyyEmmmmm on 2018/11/25 21:26
The app itself is fine. But Etsy allows their sellers to do whatever they want so beware! I’ve purchased a few things and had good results but my last purchase had a problem. The item I received didn’t look like the picture the seller had on their listing at all. I tried to get an exchange or refund and the seller refused. I opened an Etsy dispute and Etsy said that the differences weren’t significant enough to warrant a refund... say what?! Isn’t ANY difference enough of a reason? You go online and you buy something based on the pictures and you expect the item to look exactly like the picture. That’s how online shopping works. The seller doesn’t get to send whatever they want after the purchase. It needs to be exactly what is in their picture or you don’t have a happy customer. I will not purchase from Etsy again because of this.
Rating Trends
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All Versions
5.0
572,086 total
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Current Version (5.41.2)
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538,660 total
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Version History
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App name
Etsy – Shop special, every day
Description
Shop millions of one-of-a-kind items and find the perfect thing for moments big and small. Easily explore our global marketplace of handmade, vintage, and crafting finds. Our app features curated collections of inspiring gifts, unique wedding ideas, and handmade jewelry, as well as personalized recommendations for stylish accessories, art, clothing, furniture, and more. Join over 34 million people around the world who come to Etsy to get something truly special. The etsy app makes it easy to find just the right thing. • Save your favorite items and shops to discover more of what you'll love. • Get notified when your favorite shop adds new items, or when your favorite items go on sale. • Chat directly with shop owners and easily get something customized just for you. • Check out swiftly and securely using our full suite of payment options, including Apple Pay. • Know when an order ships, and more excitingly, when it’s delivered! • Browse in English, German, French, Dutch, Italian, Spanish, Polish or Japanese. Have an Etsy shop? The Sell on etsy app has all the tools you need to manage it: process orders, add listings, view your shop stats, and more. Search “sell on etsy” in the App Store. For app support, visit www.etsy.com/help Experiencing a problem with the app? Let us know at https://community.etsy.com/t5/Bugs-and-Technical-Issues/bd-p/bugs
Suggestion
by tomato_smash on 2020/01/26 14:20
This app is really nice and easy but I would really love if there was an option to push notify about sales from your favorite shops, I missed so many opportunities with saving on clothes.
Suggestion
by Merlin2587 on 2020/01/26 02:41
Love Etsy, use it to support smaller businesses around the world, especially during the holiday season. I’ve yet to have any real problems with the app, but it would be wonderful to have an update that would allow us to better organize the list of our item lists. Having options to organize alphabetically or by quantity of items per list would make navigating our favorite items much more convenient.
I love Etsy!!!
by Kimdidit on 2020/01/26 02:25
I love how I can find special things on this site so original and love that they can be personalized.
Awesome and original
by Seaver6 on 2020/01/26 01:52
Just can’t say enough
Shopping
by Cindia Borden on 2020/01/26 01:23
It gets tiring, trying to get it to go back to other pager
My go To creative Flow
by ymcangel22 on 2020/01/26 00:13
I love the creativity that is found on Etsy and also the tools to fuel your creativity as well. It’s a perfect partnership!
Jan
by Amazingjan on 2020/01/25 23:22
I have such good luck ordering and I plan to order more. Thank you for your great service.
Love Etsy
by mes. Flintstone on 2020/01/25 23:08
This is such a beautiful place. Beautiful🎈.
Best Selection and Easy to Use App!
by Elaine2025xxxxxxxxxxxxxx on 2020/01/25 21:50
So I may set in my ways, but I am set on just buying things from Etsy for gifts and my house. The wide selection of vendors and the feel of purchasing from high quality products is great. The app is easy to navigate and I enjoy seeing the selection of choices and similar products. Well done Etsy!
Excellent ideas
by Smbenz on 2020/01/25 21:40
I love the vendors on Etsy, they are so creative!,
Very easy site to shop
by PWSpinneer on 2020/01/25 21:10
Snyder Spindles Etsy Shop is very easy to navigate and shop on. There are lots of great picture and good descriptions of all the products. Scott Snyder is great to do business with too.
Best Designs Ever!!
by CandySwiper on 2020/01/25 20:12
Have purchased many items from Carolina Bling Queen & each purchase is a wonderful experience. Her customer service and quick turn around on her creative unique designs are exemplary. Looking forward to many many more purchases!!!
LaLocke
by LaLocke on 2020/01/25 18:16
I adore Etsy always have a great result and I love contributing the all the creative hustle of all the different artisans.
Preferred
by Hawkiowa on 2020/01/25 18:07
I’ve had issues with ordering and receiving from vendors overseas. I had one vendor ship the wrong item. I gave them a one star review and they had the guts to ask me to change the stars because it was hurting their sales. That’s just wrong. If you’re going to do business on here and you send the wrong item and not correct it, why would I change the review? Now I’m waiting for a ring from overseas. Placed the order first of January and it still hasn’t been sent. Now I only order from the USA.
Awesome app!
by KAB family iTunes account on 2020/01/25 17:57
It’s awesome to support small businesses. Real people who make awesome products. The American Dream!
Awesome!
by Kryste D on 2020/01/25 17:21
I don’t like ordering anything online... but Dawn helped make me feel comfortable ordering custom cookies for a very special occasion!....my son and his fiancé’s rehearsal dinner. Top notch professionals is what you get with this company.
Artist Heaven
by jlew0204 on 2020/01/25 17:07
I find the best stuff as a mixed media artist on Etsy. Other artists know what to make and sell. It is an artist's heaven.
Can’t claim an order
by sgkgrtiobcws on 2020/01/25 16:44
Checked out as a guest but when trying to claim that order on the app keep getting, “uh oh try again”. When trying to solve this problem found years worth of comments stating this problem and no help from Etsy to fix it. Deleted app. Just use email. App is waste of time
Coupon code
by kp2049 on 2020/01/25 15:28
I really do not like the coupon code at the end.
Bad app
by Anonymous123456789' on 2020/01/25 14:57
App doesnt have half the search or sort settings as online. Waste of time
Awesome site
by morning lightofmay on 2020/01/25 14:21
If you want anything chances are someone has it
Love this Store
by HWAlum on 2020/01/25 12:12
I just love this app and the ease of shopping. It also feels great to work with small businesses. I have only had positive experiences.
I love Etsy, but...
by Juliet Documented on 2020/01/25 11:07
The app is so glitchy! It keeps crashing after I recently updated.
Love the small details
by GorgeousGladiator on 2020/01/25 07:29
Absolutely love the small details in your svgs!
Unique Gifts!
by L3lo on 2020/01/25 04:04
Supportive of artistic talent and a great way to find that perfect unique gift!
Malachite
by pyunkie on 2020/01/25 02:19
Beautifully made.
Custom stencil
by lourdes givens on 2020/01/24 17:42
Been amazing working with tyneille. Very open communication she gave us plenty of choices to pick out. She’s gone above and beyond to create our custom stencil for our flat top cook top cover we made ourselves thank you T!
Above and beyond
by mrs2323 on 2020/01/24 17:07
I contacted Holli to see if she could make a commemorative ornament for my Son in law. She did a wonderful job and worked with me every step of the way. I can’t wait to hold this in my hand . Thank you so much for your craftsmanship and help , bringing my idea to fruition ❤️
Suggestions
by robbiehill2 on 2020/01/24 14:56
Would like to see a feature that allows printing or downloading of receipts. Aside from that, I love Etsy!!!! All things wonderful can be found there.
Love!
by PrincessHaleyLB on 2020/01/24 13:27
Etsy did really well with creating their app. I prefer shopping on the app over the actual website. It so easy to maneuver through. I love it!
Spot
by G.D.T.R.F.B on 2020/01/24 12:21
Etsy is the spot I go to for all shirts, hats and hoodies. This site has the coolest gear that you cannot find in any store in the city I live in. Paired with reasonable prices and good costumer service it’s hard to beat!
Disney shirts
by Forever a Purchaser on 2020/01/24 12:06
Tell ALL OF YOUR FRIENDS & FAMILY ABOUT THIS ETSY SITE!!!! They are AMAZING!!!!!
Great products and amazing customer service!
by JB KITA on 2020/01/24 06:50
Planning and helping my daughter with her thank you boxes to her bridal party. Three two 1 had great advice and support! Very grateful.
Casanova Gondola BEAUTIFUL
by MayMadeleine on 2020/01/24 05:58
These necklaces are so charming and beautifully made. Attila has managed to convey so much expression in these renditions of a Casanova cat being looked at so lovingly by the two little girl cats on either side of him. I have purchased many pieces from this store; I love each one.
Whew
by leeah26 on 2020/01/24 05:41
So glad I could place an order in time for Valentine’s Day weekend!!!!
Esty
by KarenEDT. on 2020/01/24 04:59
Esty offers a wide variety of options and I have be very happy with everything I have ordered so far! Looking forward to receiving my resent order.
Wallets Oriun designer
by nubiaval on 2020/01/24 02:04
I received today my wallet “Oriun” designer 100% leather. I love the red color, size, amount of pockets to keep safe my important documents. I highly recommend this company.
Easy as pie
by madelon 39333 on 2020/01/24 01:49
How easy to do and so many options Now let’s see how all 8 vendors deliver to live up to this extraordinary ordering experience
Update please
by DJAlaska96 on 2020/01/24 00:16
Update didn’t help. When you look for a shop and there are multiples with the same name, they all bunch together & when I click on a specific shop, it goes to the reviews & not the shop itself.
Great success!
by NancyPtr on 2020/01/23 19:22
I have had great success in ordering and have liked the jewelry orders I have received.
Fabulous shopping of vintage, handmade and artistic items
by ElleCurran on 2020/01/23 18:59
Always great sellers and experiences shipping through Etsy.
So easy to use
by lovethisbook on 2020/01/23 17:48
Shopping with the ETSY app is super easy and very reliable. Wonderful gift ideas are just a click away! ETSY give me a chance to get really special and unique gifts for friends...and for myself, too!
Love Etsy
by Gandalf197 on 2020/01/23 16:56
Lots of unique items and the app and ordering system Have gotten so slick over the years. Be more competive if they could reduce shipping costs and consolidate vendors but overall I’m pleased.
Jackie Santiago
by Jackie Santiago on 2020/01/23 16:49
I WOULD LIKE TO THANK YOU KIM FOR RESENDING MY PAGE I LOVE THE CLAKER I GAVE IT TO MY NEPHEW AND HE LOVED IT BUT THE APP IS TAKING TO MUCH SPACE ON MY IPHONE SO I WILL HAVE TO DELETED THANK YOU SO MUCH. WHEN I NEED TO GET SOMETHING I WILL UPLOAD THE APP ORDER WHAT I WANT AND DELETED AGAIN 👍🏼👍🏼👍🏼😂❤️
Anything different
by izzy the dog 1 on 2020/01/23 16:37
I love Etsy for everything different. I always head to Etsy for my home. I want my house to be different.
Variety and Product
by Yen00 on 2020/01/23 15:15
There’s so much to offer on Etsy, I have found so many small stores that sell quality products in a variety. Etsy is overall amazing.
Love this app
by moe102212 on 2020/01/23 14:11
I love Etsy because I can find so many vintage items!!!
ETSY keeps their sellers honest
by Me76542997 on 2020/01/23 14:08
I have purchased many items from sellers on ETSY and have never had an issue that wasn’t quickly resolved, unlike Facebook who seems to allow anyone to advertise and won’t even respond to issues with their advertisers. I will never purchase anything off Facebook again, after losing over $100 from crooks.
Minnie Ears
by Indcfrbl on 2020/01/23 13:40
These are amazing!!! We’ve bought 4 pair from Christie and just love them!!!
Unique Gifts!
by saki938 on 2020/01/23 04:21
It’s great to find special, one-of-a-kind gifts
Great
by Sand quilt on 2020/01/23 01:02
Happy so far they have not let me down yet
Love Etsy!!!
by dragonslay on 2020/01/23 01:01
There’s no place like Etsy. Everything I find is unique to its sellers and can’t find locally. From unique jewelry and personalized home decor I can’t get enough. Love love love!!
Svg
by 628sms on 2020/01/23 00:24
I love Esty but some of the Svg is high to be buying. I think they need to think about their customers.
Great service and quick responses to my questions
by rayjaymom on 2020/01/22 23:01
Super responsive and quick to answer questions I will definitely recommend!
Easy to use
by Kind bebe on 2020/01/22 20:04
I found this a very user friendly website. Anxious to get my necklace.
Bruh
by buuuuuuuubbbbbbbbbbllllllles on 2020/01/22 18:37
Just as I’m about to buy something my account was suspended. Program tells me to check my email about why and I haven’t had a single message from them since confirming my email when I initially signed up. Not sure if they don’t want my money or what. Will gladly change my review if I can get this fixed or a simple explanation of what happened.
The go to place for something special
by TXDonnaB on 2020/01/22 18:18
I always go to Etsy when I need something special, personalized or customized gift. With many vendors to choose from, I can always find something for everyone. Most times, I find more ideas than my mind can imagine!
Clutch!
by MamaMcCulloch on 2020/01/22 18:16
Etsy always helps me when I want cute creative gifts that aren’t easily found elsewhere! Etsy you come in clutch every time I need a great gift 🥰
Check out
by Sonicblade1000 on 2020/01/22 17:48
Check out sucked.
Unique Finds, Excellent Communication & Top Quality
by TxBSNurse on 2020/01/22 17:07
What I love most about Etsy is I can always find the most unique things. I love the communication with the sellers who offer top quality merchandise & handmade items. Etsy is my go-to when shopping for gifts, an upcoming celebration or just the right thing to go in my home! 🌟🌟🌟🌟🌟
Awesome :) !
by Irene Foot on 2020/01/22 16:27
Awesome e-storefront, great app :) !!
SVG Diva
by Party of 8. on 2020/01/22 13:58
I buy SVG images for my business and I’m grateful to Etsy that they are able to provide a wide array of vendors that can accommodate my needs. Prices are great. Service is great. Thank you.
App stinks
by paisleytreepress on 2020/01/22 10:49
It doesn’t recognize me and thinks I’m from Canada. I have to sign in all the time from Instagram and then you can’t check out for some reason. great products...CRAPPY APPLICATION
Beautiful Bracelets!
by A_Salas on 2020/01/22 02:37
It is not the first bracelet that I purchase from RoadToZen and never had been disappointed. Love every detail... packaging, description and product.
Best place to buy a gift
by Gjhhg on 2020/01/21 23:01
Hands down the best place to buy gifts! In all my gift exchanges my friends were extra happy this year
I love Etsy!
by tray3980 on 2020/01/21 21:17
Great products! I love supporting small businesses!
Ornaments
by aktackle on 2020/01/21 20:36
Great service for personalized ornaments 😊😊😊
Love It
by Nickie123456789$$$ on 2020/01/21 18:30
I have received such high quality items while saving a ton of money at the same time.
Search engine
by DianaLew on 2020/01/21 18:25
I enjoy using Etsy. However, the search is awful. Won’t find things unless it’s an exact match. I was searching for something, because I had a space it didn’t find it.
Love the variety of Fabrics
by vickLpickL on 2020/01/21 17:21
Live shopping Etsy for quilting fabrics.. so much easier than snooping thru fabric stores trying to find the theme fabrics I want. Live it ❣️
Custom Order
by 10994 on 2020/01/21 16:14
I sent a message to supplier and got an immediate response. I asked if they could crest a custom cake topper for me and they were able to and get it to me on time (I hope).
Ignores Push Notifications setting and spams user
by Bee-Ten on 2020/01/21 15:43
Ignores Push Notifications setting and spams user. Additionally, trying to report the technical issue from the app CLOSES THE FORM WHEN THE USER SELECTS “Add file”. All push notification settings are disabled except for ‘My Orders’, yet ESTY spams Push Notifications to the user, “Based on our calculations, you’ll ❤️these...”
No support on lost packages
by Lulu &momo on 2020/01/21 15:26
Package never received, opens a case and it was closed. Seller was a send off, Etsy did nothing to help.
So happy
by Sooner12th on 2020/01/21 05:04
I’ve ordered a $3-4 thousands of dollars worth of items from Etsy, ranging from kitchen towels, personalized embroidered children’s to women’s adult shirts, little girl hair bows and accessories, lighted glass blocks, embroidered birth stats animals,stunningly beautiful floral wreaths (holiday or everyday), everyday floral arrangements, and jewelry. Every item the best. If I did have a problem, it was corrected immediately, no problem whatsoever. My favorite place to browse and buy, from a small gift, to a large gift. Thank you ETSY! Susan Becker
Pet Peeve
by holson1980 on 2020/01/21 00:58
Love the site and I am a frequent buyer. One thing that I wish would change is sellers that advertise free shipping but when you click on the item, it is for local pick up only or for buyers to arrange for shipping. I think that this is false advertising.
BEST STORES EVER!!!!
by JazzCat76 on 2020/01/21 00:21
Love this place.
Easy & safe
by 8dja8 on 2020/01/20 20:52
The title says it all
Always shop ETSY
by D-n-D on 2020/01/20 20:26
Best gifts and creative items out there.
Great place to shop
by Darlene Pilar on 2020/01/20 19:51
Etsy is awesome for things that are customized and one of a kind.
Always find what I want!!!
by Exhausted Nurse on 2020/01/20 19:44
❤️
Love, love Etsy
by BirdiB on 2020/01/20 18:33
I love the variety offered by Etsy merchants and the ease of use!
Scrubnogginz
by choajamie on 2020/01/20 18:22
I love all of the scrub hats, they’re well made and fit perfectly. The elastic securement around the head really helps to keep hat in place.
Roberta makes it so easy.
by DavidAsBiggestFan on 2020/01/20 17:03
She took my ideas and made a sketch that was exactly what I had in mind. I’m looking forward to receiving and seeing it in my garden when it start to bloom .
Love it !
by Germotts on 2020/01/20 16:42
Love the variety and availability to shop around the globe !!!!
Orders
by mariquickie on 2020/01/20 14:49
Excellent merchandise
Beautiful paintings
by 22626*&**&(3$&=1$(1 on 2020/01/20 12:52
These beautiful paintings bring such sunshine into your home! Highly recommend them!!!
Love it!
by Sherry Lauer on 2020/01/20 04:32
I love being able to shop from makers around the world! I find the greatest gifts or things for myself. So many “craft shows” are no longer filled with handmade items and are typically “as seen on television” booths so I find myself coming here instead.
Love ETSY
by Barn D on 2020/01/20 02:32
This is absolutely the best place to shop. Everything you could need in one place.
Beautiful macramé pieces!!
by AnnaM921 on 2020/01/19 23:41
I am a Sue I I love every I love every
Everything.
by Bigbenparl on 2020/01/19 22:45
I absolutely love Etsy. I find all of my gifts to give on this site. Supporting small businesses is very important to us and this is a perfect way to do so.
Puppy
by NickieTaffy2 on 2020/01/19 20:45
I can hardly wait for the little puppy to come. Do you make Yorkies? I would like one of those two. Thanks, Brenda
Wow
by IAB mommy on 2020/01/19 20:14
Very convenient
Bob Krause
by bobkrause14 on 2020/01/19 17:27
Great service and easy to order
Art supplies
by rabrams27 on 2020/01/19 17:14
Very helpful in the products that o needed. Easy to deal with.
Always a smooth transaction
by dawlyx on 2020/01/19 16:45
I’ve never had a problem using the app to shop on Etsy
Etsy is the place to go!!!!!
by bubbles1761 on 2020/01/19 16:17
If you can’t find what you are looking for in stores close to you, always go to Etsy for all your craft needs. There isn’t anything you can’t find on Etsy!!!!!!
Love this site
by Thatcrazyaries on 2020/01/19 15:05
So many thin
Don’t complete purchases in app
by Jenny Aloha on 2020/01/19 14:28
Etsy has no problem with you updating a credit card in app but you can’t update shipping address. You aren’t given a chance too. I didn’t realize the problem until I started tracking my item. I won’t be using their mobile app anymore. Update! Still can’t update address in app which makes the app completely useless for anything besides browsing. Help your vendors and correct this issue please.
Unique
by anniechapp on 2020/01/19 05:32
I love that I can find unique, customizable pieces on here that I cannot find anywhere else!
My Favorite App.....EVER.
by RiotGirl95 on 2018/01/18 03:19
I use Etsy for 90% of my gifts I give for birthdays, Christmas and any other gift giving holiday. As long as you do your research about a shop (have a look at their reviews see what people say, how long have they been a seller, how many things have they sold, picture quality etc.) to see that they are a quality seller you should have no problems. You can find a vast array of things from allover the world (though be weary of things from the China region, a lot of those items are cheap and poorly made). Lots of beauty sellers include free samples of their other products when you buy something, which is amazing. (Who doesn't love free stuff to try) And I could fill a box of thank you cards, hand written notes and messages from sellers thanking me for my order. It makes it feel like you ordered from your neighbor down the street not someone six states away or half way across the world. I have bought nearly a hundred things from different shops if not more and will continue to do so because where else can you find amazing cool things made/sold by equally amazing people.
I would give it five stars but
by ShopaholicOnABudget, UMad? on 2018/05/04 04:06
It’s a great app. You can find wonderful things there, but why don’t they make the reviews to be item-specific. For example, you’re looking at a product, and on the screen of the product it shows all the stars it has received (and number of people). Though that number of stars and the amount of customers that bought weren’t specifically to the item you are viewing, rather it’s for the shop (and all the items it offers). I wanted to read reviews on a product I was looking at and when I wanted to see why this product had hundreds of reviews, I realized that the hundreds of reviews were all from different items that the shop sold... not to the specific item I was interested in. I had to go through so many of the shops reviews to finally find a comment about the item I wanted. The only reason I buy a product is because of its reviews. This makes it frustrating to purchase an item when you literally have to scroll through reviews just to find one of the products you’re buying. Also, you can’t add or change the email you originally signed up with through the app. I believe you have to get onto a web browser for that. Just another lacking detail. One more thing, even if you get on the app three days consecutively, your “home” tab with the recommendations “for you”, the “Etsy picks”, and the “local” will still show the same items. It needs to be more discover-friendly.
The worst app ever
by Zebrooooooo on 2019/11/25 07:56
This app seriously ruined my life. Etsy doesn’t give a crap about sellers as long as they are making money by pulling in enough buyers. Every time a case is opened against you they ALWAYS choose the side of the buyer and take money from your account without permission. All 3 cases I had against me were not my fault. The first one was a customer being unhappy with a product 3 months after receiving it when my return policy clearly states send me a message within 1 week and mail back within 2 weeks. I refused to accept the item after 3 months and they opened a case and I didn’t give them a refund and Etsy took the money straight out of my account. The second time was a customer demanding a refund saying they never received their item when their tracking number clearly stated that it had been delivered weeks ago, and Etsy once again took money from me without my permission. They also don’t take into account that items cannot be shipped on Sunday so customers get mad when their item is shipped a day late. Now they have a new policy where if you don’t offer free shipping your items will not pop up at the top of the list for customers, so you are basically forced into free shipping and lose customers by increasing your prices for no reason. Etsy is a waste of time and money and I’m upset I ever wasted putting energy into it.
Bugs in “Favorites”
by Hdope on 2019/08/28 04:14
Updating review to reflect how much I love Etsy and its app. The company also reached out to me based on my review. This is the first time a company has reached out based on a review and I’m very impressed with the personalized service. (Kind of thought no one would ever read my review). I really like the keep my favorites pages organized and right now I’m so frustrated I don’t even want to get on the app. The items show up duplicated either next to each other or as I scroll. If I try to “unheart” an item that has sold to remove it from my favorites page, the whole page scrolls me back to the top of my list (super frustrating when trying to organize hundreds of favorites to have on hand for social media). It’s an eyesore trying to navigate. Please fix this! Also, while I’m here, could you please offer a Poshmark style organizer that will allow me to “refine” my favorites list to show “sold” items so I can declutter my lists faster? Thank you!
No Accountability
by Tritones on 2018/02/26 18:03
I really loved Etsy because of all the creative variety of hand-crafted products. However, the past few orders I have placed have been massively overdue. I bought a Christmas gift for a friend in early December; it had an ETA if 2-3 weeks yet it JUST arrived mid February. There needs to be some sort of system of accountability that penalizes business owners if they take longer than the projected dates posted on their page - some sort of incentive for them to make sure they meet their own deadlines. Perhaps refunding a percentage of the cost of the item back to the buyer after a certain amount of time? If you claim that your products ship within two to three weeks, and it takes two MONTHS on more than one separate occasion, it is a huge deterrent to me from wanting to buy anything else from here again. I understand life happens, and some things are out of their control; I’m completely okay if it’s a few days (or even a week) past when they said I would get it, as long as they keep me updated. But that rarely happens. Most of the time I just get no response until I finally open a claim, which I really don’t like doing. Please develop a better system of accountability to make it less frustrating for your consumers! Thank you!
I got scammed and there is nothing anybody can do
by Maryl p on 2018/02/10 16:08
I downloaded Etsy super excited to see what I could find and how to improve my cosplays and all. I take partial blame for not doing more research before I committed. I found a listing on Etsy from “Cosplay Dream Shop” that promoted cheap commissions and I though I’d give it a whirl. Set up a payment system and I sent my payment through PayPal (what the seller told me to do) and what turned to months of messages of “when will it arrive?” to “I need my money back because you violated our agreement.” Commissioner stopped replying on the Etsy chat and I found her on Facebook and started messaging her there and she said she’d get my cosplay to me. I contacted Etsy to see what could be done and they said to call PayPal since that’s where the transaction happed so I called PayPal and they told me to call my bank because there was utterly nothing they could do. I call my bank and they inform me they also can’t do anything because the transaction was over 150 days or something and the only thing I can do is continue to message the seller on Etsy. It has been an utter nightmare and I’m angry and upset that no one can do anything. So in other words, Etsy is a platform for easy scams and trickery to occur. What makes me even more mad is that her shop still exists on Etsy! Thanks Etsy, for nothing.
Difficult
by Taylor Koehler on 2017/10/26 23:34
Etsy has become very difficult over the past couple years I’ve used it. I recently bought a charger on here and when it showed up the item didn’t work at all. Contacting the shop first I asked for the issue to be solved. I checked to make sure it wasn’t my phone and when done I asked the shop for a new charger (they state this is not an issue even if I was the one to break it) I contacted Etsy and opened a case. Eventually after some time the seller stopped replying and ignored me. This raised a red flag. I escalated the case with Etsy as to have them over look it and the replies take forever, they also aren’t fixing the issue. First, they ask for photos which I can not supply because how do you take a photo of your phone not charging? Thy also don’t realize even if it was my fault for breaking it, the seller states in their about, that they will replace it, no questions, no returns, and quickly. I’m deeply disappointed and awaiting for my last order to arrive so I am able to delete the app. ****Update: recently Etsy closed my case and refused to fix the issue, The shop also decided to change their warranty facts so I can not in anyway get my item replaced. I’m saddened how poor of a system Etsy runs and how disappointing some of the people on there are.
Overwhelmed by ads
by msg-b on 2019/01/03 20:32
I love Etsy and I’ve used this app for years. I was SO happy when they finally updated the options for search filtering because that was a long long time coming, but recently my searches are dominated by ads paid for by the stores owner. I’m used to Etsy ads and they’ve even helped me find new favorites. However, most of my search results are now ads, and they’re ads that are no longer even pertinent to what I’m looking for. If I’ve searched for sunflower necklaces, adjusted the filters to what I want, I don’t want to see sunflower wedding invitations suggested, or sunflower art prints being suggested. Seriously?! At least suggest the same thing I’m looking for, even if it’s a $200 item and my search criteria is the $0-$50 range. That at least I understand. Mixing completely different categories is obnoxious and makes it hard for me to see what I’m looking for. The second problem with the ads lately is the quantity. I’m used to seeing 2 ads every so often, but I’m seeing 4-6 ads clumped together now and coming up so often I don’t know if it’s still on my search at all. This is ridiculous, I want this fixed ASAP please.
Can be Trricky
by aamamommie on 2019/10/30 14:54
I have been an avid Etsy customer for about 2 years. I suffered a travesty to my home, and have had to replace literally everything that I have owned. Etsy shops have provided a great help in that regard. It is difficult to reaquire 60 years worth of possessions. Most of Etsy’s merchants are honorable, and pleasant people; however, there are some who practice unethical business. These tend to be the some of the most rude, and inappropriate people that I have ever encountered. I could give multiple examples, but because I am writing a brief review, I shall not. The only other weakness with Etsy is their poor customer service practices. They also allow, I am told , by more than one of the merchants. that Etsy will remove any negative reviews to assist their merchants. Those things being said, the good does outweigh the bad. Most purchases that I have made have been smooth. Most merchants stand behind their products, and practice well. Make sure to read policies carefully, as they often provide hints, and always, always read reviews. And remember that average to negative reviews can be removed .
Very difficult to leave a review
by Bonnsell on 2017/09/27 11:13
I am a buyer and seller on Etsy. It is important that my clients be able to leave reviews of my products, and important that I leave reviews of products I have purchased. Several of my buyers have said they cannot find where to leave me a review and also I have not been able to leave reviews of items I've purchased. As a buyer, when told to go to your "purchases and review" page, there is no place to respond. However, I see that I have left reviews of some items I have bought, and also some folks have left reviews for me.......yet it is not consistent. Also when trying to contact Etsy directly for support, I am given a menu to choose from with pre-selected topics........not what I am looking for!!! There is more information when digging into the site than I need or want, yet I cannot get my question answered, nor find a place to ask it!
Misleading marketing
by pgreer3708 on 2019/09/30 18:43
I don’t know why people ruin a good thing especially for those whose are honest and have faith in their product. I loved Etsy! I had used it for a long time but not so anymore!! I’m finding this happens a lot more now than ever. I don’t use it as a first go to like before and I am to the point of not even opening a site if the search comes up with Etsy on the address. I think it’s nothing but a marketing scam! Not all, but many, more than likely when you’re looking for an item and the results come up it isn’t the price for what you searched but a price for something else. Example: a simple cape with your favorite sesame character, personalized, comes up $2 and I when you click on it again it shows a picture of cape with $2 BUT the drop down defines it and it’s really $12. The little mask is $2. They used to call this false advertising but my question is if you have a good product at a reasonable why do you feel the need to scam people, tryingthe price is altered who knows what the product is or looks like? Don’t ruin a good thing like you did for me!! Have some faith in your product and price your asking for it!!!
Shops/Shop Owners very Accommodating/Issue: App Crashes
by cyndy88121 on 2018/05/02 05:57
I love Etsy and use it frequently for myself and for others since it’s easily accessible and I can mail gifts directly to another friend or family and be done. The one issue I’ve experienced is that the app crashes; the app typically crashes after about 30 mins or it becomes “choppy” and there are delays when navigating through the app to different shops, etc. I have about 6 apps that I use on my iPad; I’ve tried to troubleshoot (I.e. delete and download again; utilize updates all the time), but it still occurs. My other apps do not crash or have a similar pattern in any way. I clearly still use it, despite this. Would recommend to anyone. No delays with delivery dates, shop owners very accommodating when I’ve had gifts and inquired about personalizing/changing something that are not even listed with details/rush shipping for last minute gifts.
Awesome
by suz perides on 2017/11/15 04:29
I read that other people are having issues, but I'm not experiencing any of them. The app is easy to navigate, filtering searches is extremely easy, and making purchases is a cinch. I do wish that items from the same shop were grouped together in the cart. Also the I've found the shipping to be pretty high, especially on small items. I was going to buy a $0.75 item, and the cost of shipping was $3.99, I couldn't justify paying that much money, I was bummed because I really liked the item. Etsy has SO many sellers and people making often costly purchases..the high cost of shipping for many, many shops is often the dealbtraker for me and ill decide against making that/those purchases. Besides that, I absolutely love the app and how it gives me access to SO many awesome shops and exposes me to an extremely wide range of products I wouldn't seen without it.
Refreshing a page
by estanisloa on 2019/08/12 01:28
I have been shopping on Etsy for quite a while now and there is one seller in particular which I like buying things from her work is amazing and beautiful and she post items as she finishes them. With that being said her items are also very popular so once her items are posted you instantly have to try and purchase it or it’s gone, but it is hard to do that when her shop has multiple items up for sale, and you can’t see any of them. Within seconds those few items she listed are sold. With not being able to see what was sold. Unfortunately every single time I get on there and she post three or four items at once and you go to refresh the page to see the items that were posted there’s nowhere to refresh there’s no refresh button you cannot slide the screen down to refresh I don’t understand this issue, please fix it!!! I’ve reached out to Etsy a few times and have been told I have to many windows open. That is not the case, I have cleared my browser history and only opened the Etsy website and still the same issue, so very frustrating!!!
Love soooo much💕
by Kclarkie7114 on 2017/12/12 00:52
I can’t say enough about how amazing Etsy is... it’s so safe to you can pay with PayPal or use your card and Etsy does not share your card information with the shop you buy from keeping you safe as the buyer! On here you can find so many gorgeous and fabulous things. I’ve ordered fine jewelry and live plants, antiques, personalized items, gaming items, a gorgeous collar for my dog who is large and hard to purchase her size. I fell in love with Etsy and many shops on Etsy and as time goes on and occasions come up to buy for people I can always count on going on Etsy to find the most perfect thoughtful gift ever! I did about 90% of my Christmas shopping on Etsy and I have had no issues and things come in a timely fashion sometimes even super quickly. Etsy, I love this site!!!! 💕 Thanks, Katie 💫
New checkout has one problem...
by MyLilSquirrel on 2018/07/25 01:28
I’ve had this app for ages and I love it, the only problem I have is with the “new and improved” checkout. I often add things to my checkout from from multiple sellers at once, but I like to make my purchases from the different sellers individually. It makes more sense, since they all charge for shipping separately and many have different shipping times. The concept of merging all the purchases together is a good one, if that is how you prefer to pay, but it’s not good for everyone. On the web version, you can choose to check out from different shops individually, so I find I do my “window shopping” and adding stuff to my cart from my phone but then making my actual purchases from a computer. It’s a little inconvenient that way. It would be nice if the phone version offered the “check out from this shop” feature, or allow you to select the old checkout style.
Never received my order
by LondonQueen95 on 2019/03/15 23:18
I used to love Etsy and order items from here on a regular basis, but they’ve really gone down hill. I ordered a necklace from a shop and it never arrived. I messaged the shop owner and she never responded to my message. This was a week after my order was supposed to ship. Because she didn’t reply, I called Etsy support and was told they couldn’t do anything and I’d have to wait another week before I could file a claim. The following week I filed a claim because I still hadn’t received my order or heard from the shop owner. I called again to see if I could get a refund and was told there was nothing they could do right now and that I’d have to wait ANOTHER WEEK before I could be issued a refund from Etsy. The shop owner is MIA and Etsy keeps making me wait a full week before I can do anything. I placed my order almost 2 weeks ago. By the time I get a refund, it will have been almost 3+ weeks since I placed my order. I will be making my own necklaces from now on because it takes way too long to get a refund/any help from Etsy themselves. Won’t be ordering again.
Bug report
by Giasb on 2018/08/01 14:24
First and foremost: the site is difficult to search. I love what I find here, but it is just so hard to sort. Search on Boho necklace and you find necklaces that are anything but boho, beads suitable for making a necklace, necklaces that are neither vintage nor handmade, non-necklaces that could be worn around a neck maybe, a clasp without a necklace and so on. (And yes, I know how to use a search engine.) And now there’s a new wrinkle. The Etsy app and the Etsy seller app are not communicating with each other. On my Etsy seller app, I saw recent activity that showed me something interesting on the Etsy app. When I clicked on it, I was told I must be signed in to see that listing...but I was already signed in. I went through a frustrating loop numerous times. It simply would not show me that article in that shop. So I searched the Etsy app on the name of the store instead, and it told me there was no such store. I tried this repeatedly, but it failed. My spelling was correct. I clicked on SHOPS. All my efforts failed. I was on the verge of buying something!
Leaving Reviews on App is Almost Impossible
by Ouroborosaurus on 2019/01/07 17:16
The app works fine when searching for/buying things. However, the feature to leave reviews for items you’ve purchased is severely broken. I always like to leave photo reviews to benefit the shops I buy from, and I feel like taking a picture on my phone then posting it with a review all from the same device should be super simple. This is not the case: when you select a photo and adjust the borders, the area of the photo changes by selecting an area down and to the right of what you selected, sometimes even zooming out. Then when you go to type up the review, the page does not scroll down to allow you to read what you’ve written. The phone keyboard covers almost all of the review making it hard to type at all, let alone proofread/edit. If they fix this issue, I will update my review. The option to leave detailed reviews is central to the whole Etsy experience and benefits the entire site, so I hope someone can make it work.
Not user friendly
by KendralynForest on 2019/11/22 06:13
I gave a one star rating because the app and site are not that user friendly. I’ve been using Etsy for so long, but a few things make no sense. There is no real way to edit your lists. There is no seamless way to mass delete items, you have to do it one by one and if the item is sold out or delisted, you have to go into the app, find the item then select edit lists and scroll to deselect the list in order to delete it. Etsy should take a few pages from Pinterest who have made using their site and editing your boards very user friendly. Etsy also automatically adds everything to your favorites first, then you have to click the heart again to deselect it and then a THIRD time just to add the item to the list you actually want it in. I hate using Etsy nowadays, it shouldn’t be a chore to shop their site, there is nothing casual about it. It’s great for finding unique items, but so annoying to use the site or app. Sometimes when I search things, items and shops I KNOW are there, won’t show up in my search. Get it together Etsy.
Extremely unhappy
by ehitsalight on 2019/06/19 16:12
I am extremely unhappy I have been dealing with the supplier LoveJilty, since I’ve paid for my items I haven’t received any information regarding why my payment has not gone through on THERE part. I was supposed to receive a bra top and a garter bottom and was told that my items was marked as unpaid because of being shipped internationally and that additional charges may apply that I was okay with what I’m not Okay with is the fact that I got a message from LoveJilty saying they need me to pay again for what I already bought and have a receipt for ! Which is 85$ extra! I have tried to open a case but cannot because it says that my items will not be shipped until July 12 which is a lie because I will not be receiving my items because they have told me I need to pay more money. They also sent me a one additional message saying that they would check the bank as to why my payment didn’t go through and they never got back with me I want a refund and have not heard back and I am extremely disappointed and unsatisfied
Coco and Juan Have Beautiful Clothing
by Lucybel on 2019/11/02 18:02
Betty, owner of Coco and Juan, has been making beautiful plus sized tunics and pants for many years and her design talent, professionalism and excellent manufacturing ability of her lovely product make her a leader and a legend on ETSY!! I get compliments each and every time I wear one of her creations! The fabric Betty uses is a very comfortable and easy to care for stretchy polyester. It does NOT cling but rather it hangs gently making you look slim and fashionable! Amazingly enough, I have never had cause to return anything! Everything I order fits perfectly and it looks exactly like the picture! Pick out something fun and order it today! Yo will be so happy you did!!!!November is the perfect month to get ready for the holidays with a brand new party tunic, snazzy vest or classic pair of pants! And animal print is always on my mind... How about you?!!!!
Best prices anywhere - Snowboarding gear, jewelry, home goods
by Jamesdolly1315 on 2019/11/06 07:46
Oh sure, you have to watch out for the few ones that are really priced high, but for the most part Etsy prices utterly rock! I have been 100% satisfied on every single item I’ve ordered. I’ve ordered home goods, for example hanging ceramic pots that really jazz up my kitchen, jewelry that I love, towels (greattttt quality, low cost.) I just ordered a (used) XL snowboarding jacket and pants for my teenage son. (He does already have a snowboard; thank God for small favors! ) Pants + jacket are wrapped in plastic and have tags on them! None of the colors are faded or stained or in any way not new looking. These clothes were 1/4 the cost of new items. Also ordered used snowboarding boots in my son’s 11.5 shoe size, and I spent $29. They are a name brand that I just don’t recall but you all would recognize. I am too tired to go look it up… It If the boots, which aren’t here yet, are as good as the clothes. I will have spent under $110 total. When he asked for snowboarding clothes and boots all I could think to myself was that I’d never be able to afford it! I hope the boots are as good as the other stuff! I will post another review if the quality of the boots is amazing like everything else from Etsy.
Please don’t delete my profile anymore
by Petrofunk on 2019/10/24 01:35
Etsy has deleted my original profile twice since I became a member in 2007. They were able to reset my password so I can now access an account I created in 2017 to address the first time they deleted my account. In 2017 they restored my 2007 account and then in 2019 they deleted my account again. No one has ever explained why my account keeps getting erased. I had to write a one star review on the App Store to get in contact with their support team. They have now restored the 2017 account and I’m just so sick of trying to get my old profile back that I’ve given up on it. I wish I could view my old favorite stores and items but I don’t trust them to not delete my account. I’m just not going to get too attached to this profile. I gave this app two stars instead of one because I think it’s a really good idea for a homemade and vintage online store with small sellers. Unfortunately the platform has some real issues.
Great app but with a couple issues
by edie713 on 2018/09/27 02:07
I love Etsy and I love the app, but there’s a couple of things that consistently frustrate me. One is that you can’t filter your “loved items” by category. Over the years I’ve “loved” dozens of items, but when I want to go back and find something I have to scroll through the whole list instead of being able to filter the list to narrow it down. Also, this is for Etsy in general and not the app specifically, but the reviews on a product aren’t for that specific product, but for all the products sold by that seller. I was excited to find a phone case that I loved with tons of great reviews, but then realized that all the great reviews were for other products, and couldn’t find a single review for the phone case. If they could fix those two issues, Etsy would be near perfect!
Disappointed.
by CariLinKing on 2018/01/20 21:47
I have been an Etsy shopper for several years now, and enjoy using the site and love being able to support small businesses. The 2 star rating is for the app software itself. I have an iPhone 7 running iOS 10.0. I refuse to update to 11.0 because of the well-known slowdowns it brings to "older" phones. Upon launching the app today, I got a notification saying that the Etsy app would no longer support iOS 10.0, and that I needed to update my phone software to 11.0 for new features. I understand that under normal circumstances, updates are crucial, but when Apple has admitted to slowing down older phones, I think it's ridiculous to have to upgrade. I hope to be able to use my 7 for as long as possible, and it runs way faster than other phones of the same model which are updated. I'm disappointed I won't be able to use the Etsy mobile app anymore and will be accessing the site through browser, if it allows me to.
Etsy Lover
by revamped4you on 2018/05/13 18:18
As a Etsy Shopkeeper , ReVamped byTheodore, I have learned to become a business woman for the first time in my life . I was able to reinvent myself after my kids had grown and I found myself at a cross roads. Etsy gave me the chance to become a professional artist , able to showcase my pieces all over the world with out ever leaving home. I had sold internationally as well as all over the USA . Thanks to Etsy , I am proud of what I have built in just a few years . You can achieve any thing if you believe in yourself and with a lot of hard work. It’s never too late to discover just what you are capable of . Thank you Etsy for helping me prove that you are never too old to discover magic that lives within you .thanks for the journey we are taking together ! Sondra Theodore
ETSY IS ROTTEN UNETHICAL ILLEGAL COMPANY
by MomMe And More on 2018/06/12 14:47
Etsy is crooked, rotten and illegal. I had a beautiful shop on Etsy selling my mommy and me leggings. I found another Etsy seller using my photos and I sent them an email asking them to stop using my photos. The next day Casey from Etsy closed my shop without even reaching out to me first. She sent me my OWN photos that I took in my basement workshop of my products for sale and told me that I was using someone else’s photos!!! I then sent in pictures of my basement showing my mannequins and sewing machine etc. They still won’t reopen my store and they kept my balance which is over $100. I used to rave about how great Etsy was. Not anymore. Be warned if you are a seller. Casey is getting kick backs to get rid of competition. This company doesn’t even respond to emails and no phone number to call them and they steal your profits. DON’T SELL ON ETSY. You will be sorry if you do and to the jerk who stole my product images and got my shop closed down Karma will get you. Very Disappointed with ETSY aka THIEVES. Pam
HOW LONG DOES IT TAKE TO SEND A PREMADE PASSWORD RESET EMAIL!
by Gmus1 on 2019/07/01 18:26
It has been over an hour since I have requested an e-mail to reset my password and I have yet to see any e-mails from Etsy. Makes me seriously reconsider whether I want anything in my cart that bad, which is not fair to to the sellers. Aren’t those things supposed to be automated?? Usually by the time I open my e-mail from other sites, the reset e-mail is already in my inbox. Now it’s approaching 2 hours and still nothing!! I can’t sit around waiting for it. I have other things to do and if it doesn’t get sent right way, people are likely to forget about it or be unable to open it when it does come. And since some of the quantities are limited they are likely to miss out and get really frustrated (or angry). And there’s nowhere I can call that I can find. If I were a seller, I would be especially angry. Edit: Now approaching 3 hours!
Thankful for the great service.
by Elea G. on 2019/10/01 06:09
I have been a registered member & shopper of Etsy since 2011 and l have yet to find a shop owner who are not engaged in providing a good Service to their shoppers. But, for me, there is one shop that really stands out because the shop owners would send a note to the buyer through Etsy, to follow up on the shipment of the item - to check if the order/ free shipment has arrived as scheduled ...all the way from Marbella, Spain!! How cool is that!? StoneCraftsVintage is my go to shop for gifts to my family & friends because l trust & depend on the shop owners for a timely delivery. On top of that, the items are well protected & nicely packed at no shipping cost!! A proof of a good job well done!! Thank you 🙏💐🍀 & best wishes to the shop owners for more sales!!
Fix it please
by Desda9 on 2020/01/17 08:29
I just did the update and it’s not good. When I click on messages the app crashes. When I’m viewing an item and I click on the sellers shop to view more from seller, the app crashes. Also, please bring the “search”option back at the bottom of the screen, I used to go between “search” and “home” all the time and now they are the same thing, so if I want to go to “recently viewed” in the middle of a search, I lose my whole search and have to start over. Two more suggestions, first one (and this has needed to be fixed for a long time), the search needs fixing, when I search vintage my results should only be vintage not handmade and vintage. When I search a certain price range, my results should only be that price range etc. Second one, there should be a separate category that requires a passcode to access where sellers can sell all their adult items, if not, adult items should not be allowed. This stuff will pop up on innocent searches.
Great app but...
by aconibel on 2018/12/24 17:09
There isn’t any tech support features within the app, so I can’t offer feedback or seek help directly from etsy without going to their website and logging in (which is a pain because my account is linked to my Facebook, but the website doesn’t launch the Facebook app for me to sign in and I don’t want to sign in via web browser). Also, there aren’t any options for searching/shopping locally within the app, so I only get European and Asian results which is crazy frustrating since I live in USA! I made the mistake of ordering something from Ukraine before I realized this and it took a month to get to me when I needed it in a week or less. It would be really helpful to have these features available. Other than that, the app (so far) is easy to use and well organized!
Love Etsy
by Anukiss on 2019/12/11 15:01
I really like Etsy because it allows smaller businesses to showcase their talents and products that otherwise maybe hidden. It’s always something cool & odd to find on Etsy. I gave 4 stars because sometimes Etsy will over charge when it comes to shopping. $10 to ship something small is ridiculous! If I pay $10 I’m expecting to receive my items to have priority shipping. Usually the shop owners will lower the shipping cost to make it fair so it normally works out to the buyers advantage. Another draw back of having a shop on Etsy are their fees which from what I’ve been told by other shop owners are extremely expensive. All n all I love Etsy & as long as they continue to uphold the different sellers and allow for the shipping cost to be fair I’ll continue shopping with them
Best. App. Ever!
by NaughtyNice-T on 2018/01/20 00:03
If, like me, you have grown weary of living in a plastic world then Etsy is for you! I love to be different, so I turn to Etsy over and over again to buy unique handmade and vintage items that I won’t see everywhere (or in the Pottery Barn catalogue) and that will last as long as I continue to love and take care of them. And the app is so convenient and easy to navigate, making shopping on the go a snap! I Etsy shop while waiting for my kid’s sports practices, while in line at the grocery, while watching TV, anywhere and everywhere. It’s fabulous! So get it today! You know you want it, cuz in the immortal words of my 13-year-old: “You get really cool, custom stuff off of it!”
Useless customer service!
by Sabrinasmith182 on 2018/04/11 12:57
I have never been so irritated over a company in my life. Its funny how you absolutely cannot contact etsy in any way over a problem because the app simply wont load for you to email them! I had a seller not ship both my items I purchased over two weeks ago when they had a processing time of 1-3 days and i emailed the seller asking when they would ship since they are for a bridal shower gift TOMORROW. Do i have them yet?? NO. Seller lied and never shipped when they said they were. But can i cancel my order? Of course not because Etsy is useless. All of the automated choices in the help center just bring you back to your purchases page! I will never purchase anything off Etsy again. And i am permanently closing my account. Correct your customer service and block sellers that aren't shipping (which by her reviews i now see is a COMMON issue) and maybe you would be half way decent. BEWARE OF SELLERS ON THIS APP.
Fix the way we do reviews for items!!
by Sushii/bloo on 2018/12/21 18:30
It’s very difficult to use the “write a review” function on the app because I am unable to see what I’m typing past a certain number of words so I have to copy my review, paste it in notes, finish my review on there and hope I haven’t hit the word limit for reviews on the app! Also I can’t submit a picture of the item unless it’s a five star review, what’s up with that?? I wanna be able to see what the actual products look like when customers receive it especially if it’s bad! Only being able to leave pictures with five star reviews makes me have to lie about their rating and leave a comment saying “it’s actually three stars but I have to give them five to show you how ugly this product is!” Let me give bad reviews and submit pictures of my bad products!!
It’s a little plain. No sorting feature?
by ray is that you on 2019/10/24 00:15
Nothing wrong with the functions of the app that I have come across. Or the results that pop up. When you want to look for something the search engine will find it or something close. The layout is pretty boring to look at. And I’m not judging it altogether based on the look of it, but there’s no real “replay value” in other words there is nothing that keeps me from coming back to it. But that can be seen as good when you consider every app has something made to be addictive to get people hooked and this app has an appeal with no strings attached, because it’s plain. The first thing I noticed is that it has no features or categories function. Big drawback. People usually look here because they are bored and want to find something. And that’s the keyword: find. Discover. Without a category function we have to KNOW what we’re looking for. It is slightly stressful because of it. It doesn’t beat google searching for these things for example. It doesn’t beat Pinterest. I would say this app is up to par with the ASOS, another shopping app, although less in a way because again there is no category function while ASOS does. You can’t narrow down your searches and that’s what is killing this app and it gets a 2/5.
Lots of connection issues
by Claudeacrunch on 2018/11/08 01:46
I wish I could use the app like I used to but since the last update I have had SOOO many issues with searching and even looking at things on the home page. i checked my connection at multiple different locations, even used my data. Nothing made it work. I then went to other shopping apps that I can search on and learned it wasn’t on my side since results came back quickly on WiFi and data, there is something wrong with how the app connects since the last update. Really upset about this since I wanted to use this app to buy from people who make their own things and personalize them instead of buying gifts from stores. Hopefully they’ll fix this issue, it has happened on more than one occasion in the past. I love the app when it works, but i can’t rate something that doesn’t work.
Nothing but LOVE (& an occasional UGH or a GRRR)
by RHogDizzyDoo on 2019/02/01 18:38
Nothing but LOVE (& an occasional UGH or a GRRR) I use both this app & the Sell on Etsy apps (for my handcrafted jewelry goodies) & I purchase a good majority of my jewelry supplies here. Yes I do love Etsy & yeah occasionally there may be an update that can have a few irritating features and/or changes (as with the most recent update) but I mean that’s life or wtvr right?!?! Ok so now that that’s out of the way,.. DUDE,.. would somebody *PLEASE* for the love of all things good & holy,.. fix the “add to cart” issue & *PLEASE* stop sending me to my cart each time I select “add to cart”,.. it’s frustrating,.. it’s time consuming,.. aaaaand it’s starting to make me cranky hahaha Also I agree with the many others who’ve left reviews pertaining to having the option of being able to purchase from an individual seller,.. rather than everything in my cart,.. all at once. I don’t know about you but I’m not exactly what you’d call,.. “rich” & I mean,.. I kinda really like to window shop,.. like a lot & the “saved” it save for later option just isn’t an adequate solution,.. at least in my opinion. But I’d still totally follow you to the ends of the earth Etsy ❤️
Updates hard to navigate
by 3EB groupee on 2019/12/27 02:36
I’ve been using this app for several years now. I hardly ever use the website because it’s not as easy as the app, and I rarely use my laptop anyway. However, I think that Etsy is trying to make the app more like the website. I really hate what they’ve done to the homepage and I wish there was some way to customize it. For example, I don’t need to see my recently favorited because there’s a tab for favorites/lists. I also don’t like that now when you go to a seller’s homepage, it doesn’t just show you the entirety of the shop, but gives you previews of the different categories. I see where some people might like that, but I really wish I could make it the way it was before. I’m just not sure that I like where Etsy is going with the app.
Beautiful Gift!
by BarbCarroll20 on 2020/01/02 09:46
I recently purchased 5 of these necklaces as Christmas gifts for my family with my brother’s fingerprint who passed away this past November. The necklaces arrived within a couple weeks, just in time for Christmas and there was not a dry eye in the room when they were opened on Christmas Day. The necklaces turned out beautifully and are such a perfect way to carry a part of my brother with them wherever they go. They loved them so much that they requested I order 2 more, and Tim was very quick to respond to my request. Throughout the entire ordering process the service has been exceptional and I am truly grateful. Will be ordering again from here soon!
Communication
by vida g. on 2019/11/29 18:54
When there is an issue with a seller, it is really hard to get issues resolved once it has to go to the next level. I had two issues where I was owed money that I never received. I went through the proper process. In the end it looked I received my full order because I ordered more than one item from the seller. The seller contacted me and stated she would send my last item shortly as she was getting more in soon. I never received the item or my money. After trying to message the seller multiple times, it looked like the business shut down. Etsy saw as I received it due to me ordering multiple items from the same seller. I attempted to contact Etsy with no success. I never received the item or my money. It has to be a better way to communicate/contact Etsy when issues come up. This is a BIG problem.
Love the website, hate this app.
by Hi_its_ashley on 2019/11/05 17:33
I’ve been an Etsy user for several years. I loved that they came out with an app for convenience, and have used it for the past few years as well. However, this may be one of the glitchiest apps I’ve ever used. It wasn’t always like this, but in the last year or so it’s really gone downhill. It all looks fine until you try to access your saved lists. The favorites one is fine, but the list I created for my cat won’t load a single thing, and the one for home decor just shows one item over and over. If I go on the website it all looks fine! Also, the notifications don’t go away. You can click all you want but they just stay there. I even tried uninstalling and reinstalling and I’m having these same problems still.
Gone downhill....
by mlinaz22 on 2019/08/13 16:33
I was an avid Etsy shopper the last few years and am so disappointed in changes the app has made. (This review is for the App, not for Etsy itself.) My two complaints: now when I search for an item on the app, it doesn’t show me sellers’ names. I know in the industry I’m shopping the names that I particularly like or don’t like, who is in my country, etc. That change prompted me to look elsewhere in my shopping. The newer change is that now stores don’t show pricing for items unless I click the actual item. I went from purchasing items DAILY to having maybe half a dozen orders in this entire year. I noticed that these changes are not applicable on the actual Etsy website, so this isn’t across the board, but for someone who always used the app, it’s resulted in zero business from me. So, good for my pocketbook, I guess.
Needs some features
by SydtheSquid14 on 2017/12/05 16:53
Although extra features are available on the browser-version of Etsy, the app is lacking. Some suggestions are to add the extra filtering options like on your desktop site. Another huge missing feature is to sort reviews by picture. Seeing a picture of a product is very important in the purchase decision and often times shop photos look very different from review photos. I dislike scrolling endlessly to find a few pictures in the review sections. Etsy is honestly a wonderful website with lots to offer. I have spent countless hours and countless amounts of money on the variety of shops there. I think with a few small changes this app could have it all.
Garden Path Rosaries/Heavenly Brass
by L M 💒 on 2019/10/04 13:56
Mary, I’m very sadden that you are closing your shop. Your work in the rosary Industry have been outstanding. There will never be another rosary designer quite like you, you are outstanding. All the exquisite rosaries, beautiful chaplets, unique bracelets and your top-of-the-line brass metals will never be found anywhere else than from you. God has granted you a beautiful gift. I pray in the future you will reopen your shop if it’s his will. Thank you, for all you’ve done for me, my sister, and others who have purchased your rosaries, chaplets & brass metals over the years, as you have brought us comfort in our personal lives. You will be dearly missed. Take care and God Bless. ♥️💒 Lisa
I like it & use it, but there is one chronic bug...
by MTblueslover on 2018/01/20 16:27
This app works well. I don’t think it is as refined as the web application, but it is convenient to use with a phone or tablet. They need to fix the persistent overlay of descriptive text over shipping charges in the mobile app. This occurs when reviewing the details of an item. The shipping charges cannot be discerned until the item is added to the cart and the user navigates as though checking out. This is a big time drain to add and remove items any number of times from the cart just to see this information. Many sellers have excessive shipping costs over others for the same product or the charges as so excessive it isn’t worth purchasing the item. As an avid online shopper, i want to see all fees prior to adding an item to the cart & i am accustomed to this ability in the full web Etsy app. I have upgraded the app several times ‘for bugs’ but this has yet to be addressed. Platform is iphone7. I will see if the same issue lives on my ipad mini. It also runs this app. I just use my phone a lot because it is always with me.
Great, but could organize some areas better
by 12kirk12 on 2018/01/26 17:46
Etsy is a great app, I love using it, I find myself on it during my off time, but the only thing they could improve is the reviews. When you want to look at the reviews for an item, you get the reviews for every single item anyone has ever purchased and reviewed for that shop. So something like that makes it aggravating when you want to look at the reviews on a specific item from the shop and can’t find one because they’re all for other products from the shop. Over all the app is great, but if you’re someone who likes to check the reviews so you know you’re making a purchase from someone who is selling what’s in the picture, you have to work to find even one review on a specific item and it just becomes a hassle.
Etsy is terrible
by JayyyyEmmmmm on 2018/11/25 21:26
The app itself is fine. But Etsy allows their sellers to do whatever they want so beware! I’ve purchased a few things and had good results but my last purchase had a problem. The item I received didn’t look like the picture the seller had on their listing at all. I tried to get an exchange or refund and the seller refused. I opened an Etsy dispute and Etsy said that the differences weren’t significant enough to warrant a refund... say what?! Isn’t ANY difference enough of a reason? You go online and you buy something based on the pictures and you expect the item to look exactly like the picture. That’s how online shopping works. The seller doesn’t get to send whatever they want after the purchase. It needs to be exactly what is in their picture or you don’t have a happy customer. I will not purchase from Etsy again because of this.
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