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App name
DocuSign - Upload & Sign Docs
Description
DocuSign eSignature is the world’s #1 way to send and sign agreements from practically anywhere, at any time. Your signature is your word, so no wonder millions of people around the world trust our eSignature solution. From any device and anywhere, streamline how business gets done with the free DocuSign mobile app. Send documents from anywhere, on any device. In a bind? Upload your document to the DocuSign mobile app, and with a few taps collect legally binding signatures from anywhere. Send the complete document to anyone via email, Dropbox, Box, Evernote, Google Drive, and more. Sign documents for free. Signing is free with DocuSign. Simply upload the document, select yourself as the signer, and create your own signature. Manage agreements on the go. Check signing status, remind parties to sign and void agreements—all from your mobile device. Stay on top of your workflows from anywhere. Real-time updates. Receive real-time push notifications when a document has been signed. Stay in the loop even when not in the office. Multiple signers? No problem. Tag your document for signature from a select number of fields by simply dragging and dropping the tags. With our updated sending experience, preparing a document for signature just got easier. Legally binding. See why hundreds of millions of users trust DocuSign to collect signatures on agreements. With a complete audit trail, you can see who signed when and where. Documents are encrypted, which means it’s safer and more secure than paper. DocuSign is ISO 27001 SSAE16 compliant. For legacy customers using offline signing, download our app “DS - Legacy” from the App Store. Sign up for a FREE plan and send your first 3 documents for FREE. Purchasing a DocuSign plan is easy on mobile. Choose from the premium plans below that include more features & document sends. Tap the “upgrade” button in-app to access more information. Personal Plan • Limited document sending. Send up to 5 documents monthly. • Access to essential fields. Request signature, date, and name. • $119.99/year or $14.99/month Standard Plan • Send documents out for eSignature. • Access to advanced fields including DocuSign’s most popular. Remind, void, in-person signing, and reusable templates on-the-go. • $299.99/year or $39.99/month DocuSign for REALTORS® • NAR Member Exclusive • Powerful features for REALTORS®, including zipForm Plus® integration and branding options. • Manage signing on-the-go. Remind, void, in-person signing and reusable templates. • $239.99/year or $34.99/month Real Estate Plan • Send documents out for eSignature. • Powerful real estate features including zipForm Plus® integration and branding options. • Managing signing on-the-go. Remind, void, in-person signing, and reusable templates. • $299.99/year or $39.99/month Business Pro Plan • Send documents out for eSignature. • Access to advanced fields, plus payments, bulk send, and powerforms. Remind, void, in-person signing, and reusable templates on-the-go. • $59.99/month Subscription information: Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period. Find out more about DocuSign and electronic signatures at https://www.docusign.com/products/electronic-signature DocuSign Privacy Policy: https://www.docusign.com/company/privacy-policy DocuSign Terms of Use: https://www.docusign.com/company/terms-of-use
Cannot login. App freezes.
by SkiBus on 2020/09/24 17:26
Title. Don't have time to CALL tech support. An email would suffice.
Poor Support
by paidtowake on 2020/09/23 15:42
Have sent documents that once sent places signatures & initials in the wrong place. Try to contact support to try & fix the problem but nonexistent.
Completely ruined this app
by Jan sd on 2020/09/22 23:20
Why, Docusign, Why? You have completely ruined this app. You have made it cumbersome. It just took me 30 minutes to place 8 signatures and 6 initials when it used to take me 5 minutes. Glitchy - it will place a signature or initial someplace random that you can’t remove. HORRIBLE!
New update is terrible
by Stase M on 2020/09/22 14:01
I loved the old version of this app. Now most files come in as “corrupt” or wont load at all. Also not as user friendly.
New Update Not Working
by NYY1974 on 2020/09/22 00:22
The new version will not let me move or resize tags. It throws tags in the middle of the page and it just stays there. This has now made the app completely useless for me. I need a fix quickly or need to find new software.
Needs ability to see if they viewed it
by cynamin on 2020/09/21 21:41
Bring back the ability to see if the customer viewed the document in the app. This change really affects us. We used to be able to see in the app if and when they viewed it. Then the update loss this feature.
Wow... in person signing is GONE.
by jimmy_pop89 on 2020/09/21 20:21
I have been using DocuSign almost exclusively for signatures at my practice for the last couple years. This has been a DREAM for eliminating paper as we have been able to complete all signatures on my iPad Pro with in person signing through the DocuSign app. That is until last week with the newest update. In person signing is completely gone as an option from the app now. I called customer service and was on the phone with this poor lady for almost an hour trying to figure out how to sign a document from the app and she was as lost as I was. At one point, she had me deleting cookies from the web browser on my desktop to try and fix the in person signing on my iPad app. Thankfully, in tiny print in some random submenu, I found mention of the DocuSign Legacy app. When I looked the app up, the first thing it mentions is “hey, use this version of the app for offline signing because we haven’t built it into the new app yet.” Beautiful. The DS - Legacy app still works like a dream for in person signing and I’m back up and running again. But DocuSign, sheesh... you could have mentioned SOMEWHERE in the app notes that offline signing was being removed in this app update. You could have also mentioned it to your customer service reps.... that poor girl would have only had to listen to me complain for like two seconds instead of spending an hour with me on the phone. “Oh yeah... just download the Legacy app and that will fix the problem you’re having.” So this app gets a one star from me because it completely broke the main thing I use it for and is totally useless to me now. However, I will happily give the DS - Legacy app a shining five star review.
Convenient
by Bigbad AL on 2020/09/21 17:52
Awesomely addictive!!!
Love it, but bright yellow icon.. not so much
by Jeff1372 on 2020/09/19 01:00
App works wonderfully. I've used it a lot and absolutely love it. However not a fan of the new icon. Too yellow and obnoxious on my home screen. Had to throw it in a folder.
Horrible update
by JDAhiker on 2020/09/18 15:35
The most recent update has added way to many clicks to get a doc signed. Prior version I opened from email, it allowed me to click to sign with app, signed and then when finished prompted to send in email. Now I have to open the doc, save the doc, open the app, find the doc, a couple more clicks to get to actually sign and the email, which it never emailed to my work email had to send it to my personal email and the forward. Very frustrating!
Dead in the water
by 468727)$ on 2020/09/18 07:16
At work on a job, can’t even access the app for business, what a joke
You had one job....
by App Reviewer 4726493039 on 2020/09/18 05:16
Literally just needed to add a signature to a document & DocuSign attaches a serial number onto the signature that can’t be removed for no reason whatsoever. Complete morons.
Recent Update - Garbage
by Seonac on 2020/09/17 20:13
Everytime there’s an update to the app, they end up botching the user experience or useful functions, while trying to fix other issues. Also, User Experience over a pretty facelift. Basic business 101. Get this app back to being user-friendly, able to scan and link to other apps without a problem (half the time it won’t read google drive), and being able to swiftly perform functions like document review and placing signature lines. There’s so much work to be done to make this app as wonderful as it once was.
Just use something else!
by Flipcup6254 on 2020/09/16 23:08
Far too complicated. Incredibly frustrating. Highly recommend you get a different program. This app has made me look like a fool at work on more than one occasion. There a far better solutions out there.
Great App ❤️
by My2b4you on 2020/09/16 18:10
This app is so fast inconvenient I love it
So easy, while out and about!
by Calamity pv on 2020/09/16 04:16
Gets the job done allowing ease and peace of mind.
A Mockery of Reading Your Contracts
by @AtahualpaGroup on 2020/09/15 23:35
A horrible tool for anyone who seeks to actually read or understand their deal. Heaven to the real estate industry that thrives on ill informed clients.
Signing
by stilleto~butterfly on 2020/09/14 15:30
Would not allow two different signatures.
Total garbage, it doesnt work
by mjcramer on 2020/09/11 17:23
App has a hard time loading documents and i am unable to sign anything. Start button does nothing. Waste of time.
Best
by harjit b on 2020/09/10 14:55
Woo customer service Very helpful Thanks
Cancel
by danawitfame on 2020/09/06 13:57
The ad said free by it appears that my card will be charged. Delete and do not charge my card. I will not be using the app as it is not free. Only the first three uses are free. How do I terminate?!
Very useful app
by Sasha_JMD on 2020/09/03 16:51
Love it!
Used to be a great app, then came the dreaded update
by rodolfo sar on 2020/09/02 16:09
It used to be a truly great app and now that they’ve updated it, it’s clunky, it crashes constantly, and it takes forever to sign a document. They truly ruined it.
IT DOESNT WORK
by Xoxo_samiralove1 on 2020/09/01 17:02
I can’t even use it
DocuSign
by ant-777 on 2020/09/01 15:23
Excellent app application
Lease 2020
by turanasalamova92 on 2020/08/29 02:21
Thanks
No activation emails
by Mtmurat on 2020/08/26 15:58
Really need this app for work, but they don’t send email activation link. Correct email, checked junk and spam folders, nothing.
Perfect
by saxtoninvestors on 2020/08/24 22:54
Perfect
Signature
by Neing on 2020/08/24 12:01
Can’t enlarge photo to review signature
Good but
by Tiffertard on 2020/08/18 18:46
When signing on phone too small to read.
Docusign
by Jorge Avitia on 2020/08/14 20:58
App Friendly and easy to use !!!
Not for IPhone
by Fun4J on 2020/08/13 19:57
This app is pointless on my iPhone other then an alert once something is signed. I can’t make corrections. I can’t download completed documents. Works well on my Android. But should be advertised as not compatible for iPhone.
Templates are gone
by Vixxen1 on 2020/08/13 00:21
Spent a lot of time working on my templates to send to clients for them to disappear especially paying for this app. I emailed support with no response.
I love it!
by dhfbbg on 2020/08/11 02:27
Great app for documents! Very easy to use
No idea what is happening
by okletsroll on 2020/08/06 03:19
What’s next
CEO
by canes cay on 2020/08/03 21:52
Makes life and business so efficient!
Size
by bfiskehdgck on 2020/07/31 18:06
Can’t ever get the right size, it’s the worst to control size.
Annoyed
by Kobe_for_short on 2020/07/30 17:33
I can’t email any of these documents out
CEO a of fundealus.com
by lucky the tiger on 2020/07/29 13:48
Great to use ., fast and easy
Love it !!
by Dannyimpreza on 2020/07/24 00:19
Love it !!
Not the easiest to use
by AvdocnsiBgjxyxh j hxisuh on 2020/07/20 02:52
Over all it’s “easy” to use but when trying to enter in information or move the boxes the keyboard and screen bounce around a bit and get frustrating.
Old UI
by josei.ruizv on 2020/07/15 00:22
This app looks old and the UI is nonsense. The web app works 10 times better even if it’s not fully optimized for mobile phones. DocuSign need to adapt to a mobile world. The app has the tools but I spent time trying to find what I needed and it’s quicker to go to the web app. So, not worth it. Uninstalled and went straight to the web app.
Thankyou!!
by FaithimusTM on 2020/07/09 18:10
You’re the best app ever, I don’t have a printer so it saves me a lot of trouble just fixing forms and emailing the again! ❤️🥰 You’re the best!
Awesome
by woodsman2442 on 2020/07/09 16:59
Awesome!!
They used to be good
by Jawaddd on 2020/07/07 20:07
YOU GUYS CHARGED ME AGAIN AND I CANCELLED MY REGISTRATION ? This is pure stealing Above that you caused me so much damage with ur servers down and me not able to signin !!! I couldn’t log in because of a system error - I cancelled my subscription and they still charged me - it has been a disaster for me
Love this app
by Ffffffffvvvvvvfffffttt on 2020/07/07 14:52
I have used this app over and over again. Makes life so easy.
Terrible Ease of Access
by TheBlodge35 on 2020/07/05 18:43
App is extremely difficult to maneuver and leaves an incredibly small signature.
Slow to sign and send documents
by Maggie89@ on 2020/07/03 17:08
Everytime i open up documents to sign it takes forever to sign it and to send it through email its always loading for a long time.Fix this!
So frustrating
by Jessyka Armsteadeon on 2020/07/03 05:16
Every time I try to save a document for "sign later" my document disappears. Also I'd like to add that the reason I have to the"sign later" option is because whenever I try to use the app with a client present it is never a seemless process and I never to troubleshoot while they sit there waiting. So embarrassing. So I tried setting up any docs the day before so I can have it ready. It worked once. Now it's not working anymore. I pay for this app and it's always something.
Horrible
by tab306 on 2020/06/22 23:04
And when you decided to delete the account or down grade good luck!
Worst app ever
by leslooooo on 2020/06/20 14:44
Needed to sign a doc before my shift today and this app is not working at all whatsoever so yeah. Thanks .................not
Nothing Works
by Temocinaslan on 2020/06/19 19:22
I have the newest i pad and nothing works proper !!!
Very Responsive and Hands On!
by Apostle Penny B on 2020/06/19 06:07
This is very responsive Program to assist with various documents and business planning! DocuSign is Awesome!!!
Good but cumbersome for some reason
by Elesun on 2020/06/16 01:35
Not sure why but I find it is frustrating as it’s not acting that well. It’s downloading the document with distortions, spent tons of time to adjust the document for it to look right in the DocuSign. As soon as I needed to replace the document same thing happened with the next document. The customer at time doesn’t receive the document, I’m trying to find out what is the issue and renter the email and there is no option for that. Trying to add as an additional email and can’t do they other. The Sent folder keeps missing the envelop I sent twice from the moble app. Not even sure if went out to the customer. Confusing, given great reviews for the app. The Moble version is even harder to work with, it lacks the functionality. Tried to use the website mode on my phone, it still tells me to use the computer. Not very practical dealing with customers on the go. There is no option to cancel the additional signing request, but only voiding the entire document. Not helpful. Can’t add the CC email while sending the template to the customer from the phone, another inconvenience. Also the website is not that intuitive and there are no easy folders to sort documents for easy navigation. Still yet to understand why the folders are working the way they are working, if nothing gets sorted clearly. Frustrating. Useful but frustrating. Hope there is an answer for those issues.
A++++
by jb momx5 on 2020/06/12 21:15
This app makes my life so much easier
Ease of use with DocuSign
by KayBest1 on 2020/06/12 18:44
This app is excellent for documents and completing forms.
I couldn’t log in
by Bmac1111 on 2020/06/10 22:55
Downloaded the app and set up a profile. An email should be sent to confirm the account but after two times I requested the email and didn’t receive one I deleted the app.
Docu sign is a great app.
by alsquaresr on 2020/06/10 02:25
Love this app. Very easy to work wi
I would rate this zero if I could
by Ed Shea 4 on 2020/06/09 20:21
Does DocuSign have a quality user interface? No. It is terrible. 0/10 redo it. Does DocuSign work? No. It does not let you sign documents without jumping through every hoop to not let you sign. 0/10 0/10 does not let you sign. Do not buy this it is a SCAM
Essential, but a little buggy
by Kaliban2 on 2020/06/08 18:04
The placing of the fields isn’t exact.
Easy app to use
by Bsan7815 on 2020/06/05 18:21
I’ve had this app for a year or so now and it is quite easy to use. Once you set up your signature you can download and sign documents fairly quickly. It is also easy to save them or send right back through email. I highly recommend this app.
Need to allow more on the app
by sal12334 on 2020/06/01 01:19
I cant edit an incorrect email address on the app. Allow to use on a phone
Never Using Again
by Recording Artist Vontavius on 2020/05/31 02:33
In there photos it show’s DocuSign as a simple signature app that allows for everyone to use. In reality I’ve lost over $780 dollars in clients who were unable to sign the documents due to the complicated UI
Templates don’t load
by cstna123456 on 2020/05/29 22:33
My job requires signatures on the go and I depend on templates to streamline the process. I can not access my own templates or shared templates on the mobile app. The rest of the app works great as long as I input everything manually.
Excellent
by H4nnah_78 on 2020/05/26 09:08
This is the best app ever for you signature I use this to sign my documents for my bank etc I definitely recommend it.
Excelente
by NicolleMejia on 2020/05/23 02:25
Me encanta esta app
Good
by blmdpc on 2020/05/22 20:10
Thanks
No verification email received
by John_Mario 2011 on 2020/05/16 04:09
You can’t use this app without verification email. If you sign up or request verification code using app then it won’t work. You will get the verification code only if you attempt to get it using their website. So it’s a headache. Their developers are responding to the reviews without even proper investigations in the matter.
Crashes
by Jaydub031 on 2020/05/13 18:19
The app crashes when trying to sign
Not super impressed
by ,nmill on 2020/05/12 16:13
For
Does not work with Cellular Data
by tcs77 on 2020/05/12 14:37
Why do I have to be on Wifi to use this mobile app? Every other app on my iPhone works without wifi, accept this one. And I have a ton of apps on my phone. I have used Desktop Docusign for Decades but it seems that if I want to send docs for e-signature via mobile, I will have to use another program. Very sad.
C.E.O C2C
by Spiritual Rain on 2020/05/12 13:58
This is awesome to use,
Rate it 5 diamonds
by Wilmer Blasini on 2020/05/10 23:57
Love this app
Psychologist
by khrsvbyc on 2020/05/09 19:34
It’s the greatest
Signature
by bethanyjohnsonrowe on 2020/05/09 18:40
Every attempt I made to sign failed
DocuSign
by guinaguina on 2020/05/09 17:48
A word trash
Danger Will Robinson
by JazzyChazzy on 2020/05/09 01:50
App on iPhone xi importing a doc from an email often adds the prior doc I last uploaded in addition to the new one. Have to exit program and reload. Then sometimes even though I set up the new doc for signature, it instead actually sends out (with the correct new doc and but wrong doc) the old last doc mentioned above. That’s pretty dangerous! Sticking to desktop version since the iOS app is unreliable and dangerous. Beware!
Great App
by CrisArnieCab on 2020/05/08 03:34
This app is super easy to use and helps me get things done when I cant be in front of a computer!
Terrible company
by deadweightgone on 2020/05/05 22:57
They are impossible to deal with or resolving any problems you contact them about and can give you any information to contact any one above them to maybe get something done
Completion
by Guy_good on 2020/05/05 14:43
Great app, clear fonts
10 out of 10 review
by lawwritter on 2020/05/01 22:44
Love the app!
Not happy anymore
by Jillpopcorn on 2020/04/29 22:58
I used to love this app But now Screen jumps around as your trying to fill in lines.
This will do in a pinch
by GeorgeWBushUS1 on 2020/04/29 16:58
Very difficult two line up all the box as needed
Simple and Effective
by SB Cutter on 2020/04/28 17:29
DocuSign is the Ali of digital Signiture apps.
Terrible interface
by Parsa Basseri on 2020/04/26 21:47
Objectively, the app is vestigial as it keeps returning failure to generate an “envelope.” This developer has inadequately coded for simple permission to access PDF documents and importing. Do not download, there are several free solutions that will not drive you crazy for something these apps try to capitalize on...
This app is unapproved by me.
by hdnd or wf on 2020/04/25 04:11
Poorly made and not very functional, just disappointing. I wish I used a different application.
Easy
by Uebh on 2020/04/24 16:17
Easy to use
So Convenient
by Andrew9667 on 2020/04/23 20:28
DocuSign will ma
🙏
by rijallun qawi on 2020/04/20 15:38
Excellent.. it work super good and make things more easy and reliable. Thank you so much for providing updated technology. Ismail
Good iPad app
by barron600 on 2020/04/19 19:35
Easy to use
Lovvvee. Ittt!!!
by mike document king on 2020/04/19 16:03
This app saves time and gets business done
My documents
by 112Rick211 on 2020/04/18 15:06
As always been of greatest assistance
Poor customer support
by joedavis907 on 2020/04/18 01:15
Double billed and then when I called they could not figure out how to fix it. Their solution is to charge me additional on top of the problem. I have been using DocuSign for years, but we are all moving to another platform.
Excellent service
by Dan Fodio on 2020/04/16 02:19
I recommend this app to all my family and friends.
Unsatisfied user
by senegaldoll on 2020/04/15 13:03
Although it is convenient, it is annoying as well! I did not enjoy my experience using it but bc it was essential that I fill out the forms in needed, I had to endure the agony of this app. It sucked
Small business
by Bee2549!! on 2020/04/14 16:02
Fantastic App !!!
A
by tkuhnh on 2020/04/12 05:04
This is a wonderful tool thank you
Not satisfied
by meddieb on 2020/04/10 22:23
I really don’t want to say anything negative about this product because it is a app that I’m able to sign documents over online for however the convenience of it after having to start over 1415 times yeah I would recommend this one though only for signatures not this program is not for filling out forms
Verification email
by JHH Fellow on 2020/04/08 20:16
Downloaded the app and registered. Despite several requests, never received a verification email. Nothing even in junk mail. Frustrating.
Great app but needs “Strikethrough” feature
by Mat 0679369 on 2019/05/09 03:27
I love this app as a real estate agent. I use it all the time, primarily on my iPad Pro, because I’m always on the go. However, I wish it had a “strikethrough” feature like it does on the desktop version. Also, I wish you could resize the signature and initial prompt like you can on the desktop version. One workaround I found for strikethrough is to make the strikethrough on Preview from Files on iOS. Then upload it from mobile Safari web version of DocuSign. Save and close. Then, open it on app. The strikethrough is there. Seems to work but wish it worked on app itself.
Spotty function and support
by cvonline on 2019/04/01 14:51
UPDATE: I received a reply from development. That’s a good sign. I am updating to four stars. It could benefit from a freehand option and a snail mail field. There is no multiple signer option when they’re all in the same room. Those would make a five star app. I am testing DocuSign as an alternative to SignEasy, which I have used for years. There is no freehand option on DocuSign. When DocuSign works, it works well. However, the real problem began when I received an email with a pdf, and DocuSign failed to import it. When I contacted support it took an hour for them to tell me that that’s not how the app works (incorrect). If I had not been able to use SignEasy to sign the PDF, it would have been a serious problem for me. I need to be able to rely on a signing platform, and so far I can’t rely on DocuSign or SignEasy. This review seems to be the only way to alert DocuSign to the problem, as support was a waste of time.
Good but cumbersome for some reason
by Elesun on 2020/06/16 01:35
Not sure why but I find it is frustrating as it’s not acting that well. It’s downloading the document with distortions, spent tons of time to adjust the document for it to look right in the DocuSign. As soon as I needed to replace the document same thing happened with the next document. The customer at time doesn’t receive the document, I’m trying to find out what is the issue and renter the email and there is no option for that. Trying to add as an additional email and can’t do they other. The Sent folder keeps missing the envelop I sent twice from the moble app. Not even sure if went out to the customer. Confusing, given great reviews for the app. The Moble version is even harder to work with, it lacks the functionality. Tried to use the website mode on my phone, it still tells me to use the computer. Not very practical dealing with customers on the go. There is no option to cancel the additional signing request, but only voiding the entire document. Not helpful. Can’t add the CC email while sending the template to the customer from the phone, another inconvenience. Also the website is not that intuitive and there are no easy folders to sort documents for easy navigation. Still yet to understand why the folders are working the way they are working, if nothing gets sorted clearly. Frustrating. Useful but frustrating. Hope there is an answer for those issues.
Can’t finish and send
by Data Flunky on 2017/12/07 19:46
I received a document to sign using Docusign. I followed the instructions, although very few were provided. After signing, I hit Next at the top of the page — and hit Next at the top of the next page over and over (it was only a 3 page docuent!) until I gave up. Then I found the menu but there was no option to finish. The first option on the list was to Finish and Sign Later. After selecting that option, I thought maybe it didn’t work was because I had not downloaded the app, although I had not been told to do so and, upon finding the app and reading information, I learned that it should not be necessary to download and install the app if trying to sign something sent to me. Nevertheless I downloaded the app and tried again — with the same results. Needless to say, I do not plan to purchase this app. I also told the sender of my problems and was told they would send a printed document in the mail — and I was told they had also had problems. Piece of junk!
A lifesaver!!
by Trinity 147 on 2018/10/28 15:58
Great little app. It’s a lifesaver when you need to e-sign something & don’t have access to a computer. I gave 4 stars instead of 5 because l think there is still room for improvement. I have iPhone. Filling out forms using the text box is a little cumbersome & sometimes downright frustrating. Trying to place text boxes, sometimes they are too sensitive (moving about when trying to type or erasing previous entries) & sometimes not responsive enough (I have to tap many times to get options to pop up or remain on screen). So far, though, I’m a fan. It’s the best thing I’ve found for mobile signing. So keeping my fingers crossed, hoping the developers will make a great little app even better.
You had ONE job …
by Nino186 on 2019/05/31 20:46
I don‘t normally write reviews, but this app is so bad that I feel compelled to share my frustration. The only use case of this app for me is to sign documents other people send me. I can never manage to get a decent looking signature into any of the documents. There’s two options for me: the “scan” feature, which keeps cutting off parts of my signature, or embeds my signature in a huge amount of white space for no reason. I can scan my signature just fine in any other app, like “Scanner Pro” for example. Why can’t this work reliably in this app? The other option is to “hand-draw” a signature, which never looks like my real signature if I draw it by hand. I do have an iPad Pro with Pencil, but the only choice for a virtual pen there is way too thick. So even though I can draw my signature reasonably well, it looks like I drew it with a Sharpie. Why does this app not support the Apple Pencil? I can draw my signature perfectly in dozens of other apps, only in this one it ends up looking like sh*t. This app has one job, to collect signatures, and any other *general purpose* scanning or drawing app works better for this. Except of course, there is NO WAY for me to import a scanned or drawn signature from another app. Has anyone at DocuSign actually ever tried using their own app?
DocuSign is the Best and it's simple
by Curran24 on 2018/01/18 17:16
One of my favorite apps! I've been using DocuSign for years and have had no complaints. It's simple and user friendly. If you can't figure it out, then it probably has something to do with you and not the app or service itself. I use this a lot with my job and also with my family and friends. Signing documents can't get any easier. It literally take me less than a few minutes to import a document into DocuSign, place signature and/or other necessary fill-in’s, and email the signed copy right back to myself, or necessary party.
Can’t log in... need SSO option (Okta etc)
by Mik3mitts on 2017/10/29 19:29
Can’t log in. Need to add integration for SSO solutions like okta on mobile. This will not take my normal SSO password and so have no idea what my actual DocuSign password is since on desktop it is always passed through via SSO. SSO is mandates by our organization. I also tried the log-in with salesforce option, did that, successfully logged in (with SSO) and when it passed the info over it said “name and email combination already exists for this account” - no kidding, I’m trying to log in (existing user) and instead it is trying to create an account. I’m actually a big fan of docusign and the desktop app is amazing, new UI is nice - but when I can’t even log in on mobile to check on documents over the weekend it’s pretty darn frustrating. Please add better way to log in (SSO support) and I will change to 5 stars.
Everything works except notifications
by iforg0t on 2019/03/07 23:23
Creating a signature and signing is easy. Signing and finishing the doc is quick if I’ve already read it. However, I like to read the document as I sign, so I wish it were easier to sign inline while reading the doc, instead of the app immediately skipping to the next place to sign, sometimes several pages further down. The app does not know or notify me when someone sends me a document. I have to first open the app, and then it finds new entries. Shouldn’t it be getting them by push notification without me having the app open? I have all notifications enabled for this app.
Great app but could use some tweaking
by NoahIan on 2019/03/27 14:31
I have been using the DocuSign app for years now for my business. It’s nice but would love to be able to make strike thru and changes to emails and documents if mistakes are made. As of now, if I make a mistake Lets say in the signer’s email. I have to reload the documents and do it all over again. After someone has signed and they need to make a change. I have to send the document to another app to make changes, then send back to DocuSign to have them initial those changes. It would be nice not to have to send to another app to make changes and just do it directly from DocuSign. Call me if you want help to improve the app. As I use it several times a week.
Latest update rocks
by ilikeapu on 2019/02/02 21:50
I’ve been using this app for the last year and a half. Typically it’s a last resort because it was clunky and didn’t have all the features I needed so I’d generally prefer to wait til I was at my laptop. The most recent updates (which I discovered just now by accident) have made me VERY happy. Able to edit/send drafts now. Easier to change between signers. Easier to add documents. I suspect there are other changes as well but I am satisfied with those I mentioned. Much needed improvements are going to make my work life a little easier.
Amazing app
by Julie Juliano on 2018/08/17 04:28
Coming from a hi tech career and into Real estate I was disappointed with the technology or lack there of. However, Docusign has truly transformed my business and the ease of use for my clients - even the not so tech savvy. I am able to do anything anytime from my phone or laptop. It is a phenomenal app and I give it my highest accolades and strongly recommend for any agent. Being a Masters club member I appreciate any app that makes me more efficient and helps my clients.
Issue Finish and Close
by Hardwork316 on 2018/04/11 05:21
I have been using this app for years. And now there’s a major bug! I wasted 2 hours trying to sign one document. Apparently after signing a document, if you choose Finish and Close, the document does not show up in the list of documents. Frustrating. I also deleted my entire list of previous documents and they keep coming back. I have uninstalled and installed and no luck. I have imported from Dropbox and email, sign and close. No luck. HOWEVER, it did work... after I signed, selected Finish and Email. After emailing, I got the document finally in my list along with all the duplicates of trying to sign Finish and close before. So frustrating. 1 star review until I see this fixed.
Deleted without Using
by TimothyE on 2019/01/24 15:14
Well, I thought this might be useful on occasion to transmit documents and get signatures, so I downloaded it and was told to sign in after agreeing to terms and conditions. I started reading the terms and conditions which carefully lay out the rights of Docusign and should list the rights of subscribers, but I couldn’t find subscribers had a right to anything. They don’t have a right to sue, and apparently don’t even have a right to clearly know what they will be charged before agreeing to a binding contract. I decided my life would be simplified and potentially less aggravating without Docusign so I deleted it. Better to just email documents and have FEDEX bring them to me signed the old ironed way.
MAKES LIFE SIMPLE!
by texasguppie on 2018/07/27 13:58
When a document arrives that needs immediate attention and I’m not at home or in the office, DocuSign makes taking care of business a piece of cake! If you don’t have DocuSign you’re probably still wearing a powder blue leisure suit, white shoes and matching belt! Step into this century and download DocuSign (you can still allow BeeGees music to play in the background as you take that step but get rid of the gold chains and 8-track player!)
Not iPad Pro - iPhone friendly for Real Estate
by SLC UT on 2018/05/07 02:29
I’ve been using DocuSign for several years. Recently I upgraded to an iPad Pro after being told at the Apple Store I could do anything on the iPad Pro I did on my MacBook Pro. I am able to do almost everything, except DocuSign. More often than not I need to drag and drop an additional signature, initial or other field elsewhere on the document. I have tried EVERYTHING! My finger, my apple pen nothing works. Can’t drag and drop. Then after fighting with it for 10 minutes FOR ONE FIELD- out of nowhere DocuSign just drops the field somewhere else on the page and you cant move it where you need it to go. Total garbage!
A Must for Digital Offices
by jelewis on 2017/11/22 20:53
I am trying to go paperless, and this program has become a must. I use it at least 2-3 times a day. It works seamlessly with DropBox and my other most-often-used document handling apps. I'd recommend it to anyone. Updated: The current version is unusable. Will not export documents to DropBox or email. Let me know when you fix it, so I can use it again.
Necessary update
by Just wanna write a review on 2019/03/04 15:36
App works pretty well but needs to have the ability to remote sign after the document has been submitted for signature. For example, I use the Docusign TR and there is no ability to upload docs to sign on Docusign app from the DTR without submitting an envelope which locks it. As a real estate professional I need to be able to have clients sign in person and the documents sent to their email once complete. It’s a more fluid process if it interacted with DTR and DTR app. Thanks.
So simple to use
by MrSandman996 on 2018/06/27 13:17
Had to fill out and sign an insurance form that l received as a PDF file in my email. Opened it up right there on my smart phone using Docusign and the squares were easy to fill in, move around, and the options with my name and signature were all there nice and crisp and neat. Took me less than two minutes to email back the finished form. Thanx for a great app. Male, 55, FL
So frustrating
by Jessyka Armsteadeon on 2020/07/03 05:16
Every time I try to save a document for "sign later" my document disappears. Also I'd like to add that the reason I have to the"sign later" option is because whenever I try to use the app with a client present it is never a seemless process and I never to troubleshoot while they sit there waiting. So embarrassing. So I tried setting up any docs the day before so I can have it ready. It worked once. Now it's not working anymore. I pay for this app and it's always something.
Amazing! Amazing! Amazing!
by Prettyboyz402 on 2018/11/28 18:07
This application has been so wonderful getting the job done as far as signing documents without being in person and also made things more convenient for me and I’m pretty sure others that we can get things signed without being there in person thanks so much And I would recommend this app for anyone use
No longer useable
by Clive Jacobs on 2019/11/16 13:20
They ruined it with their latest update. It’s no longer useable on mobile. You can‘t edit templates, change custom contracts, copy contracts, you basically can’t do anything on mobile at all except send the same contract with different name on it. Absolutely useless. Our company used their service for 7 years, it was great, but we had to cancel today because it’s useless now to anyone who needs to change the contract information. Great job Docusign. I’m sure your users enjoy needing to bring a computer everywhere they go in order to send a custom contract.
Amazing app
by tme8907 on 2018/08/17 21:48
Didn’t have access to my printer/fax machine, so I literally downloaded this app because I was in a pinch for time and really needed to get a signature on a document. It was so easy to use and super convenient. There is even a option where you can insert your name and the date! I love this app and am keeping the app just in case I ever need it again. Highly recommend!!!
Great and extremely useful app!
by Languagelady on 2018/08/17 14:39
I just signed and emailed an important document that had to get out today although everyone in the office is not in today. Not getting it in promptly would have had unpleasant consequences. Process took less than a minute. I've been using it for more than a year. Fantastic when on the road!
Text boxes don’t not let you type they make the keyboard disappear
by Heightsbuyer on 2018/01/10 17:56
Text boxes don’t not let you type they make the keyboard disappear as soon as you touch. What should take five minutes to sign a document and add names to has now taken me 30 minutes playing with the text boxes to get the keyboard to stay up long enough for me to type.
Solves the problem but not in the best possible way
by MadTypewriter on 2019/08/30 02:27
Signing documents through this app is very convenient but if you need to type your name and date, the free version of it creates stupid frames you can’t get rid of. It’s very inconsistent when you work with a PDF version of a document on your smartphone and do not have access to your laptop. Advice: if you have access to your laptop, type your name and date first and then use the app for signing things.
Perfect for ANY docs
by ettoten13 on 2018/01/24 21:33
Love it! It works perfect for all the docs I have needed to sign, date, check mark, etc., since I was made aware of this app (2012). Love that I can make MY signature & have it set for every time I need to sign something. I guess you can say the only downfall is that when people receive your signed doc, the signature doesn’t always show on the dotted line. But so far no one has had an issue with that.
Quit working around 7/9/19
by Raazmataz on 2019/07/13 13:38
After updating the app, unfortunately it now only says no data available and refuses to see any recent contracts I am working on-which obviously is no good. Have checked three times for a new update and no dice-Really unfortunate when I was getting to be really reliant on this for mobile updates
Can’t use the app
by jackie_1818 on 2018/11/29 16:48
I have been using the app for a few months without problems. Yesterday I found I can’t get over the Important Updates page. It’s the first page when you open the app. It has 2 links to view 2 legal documents. I clicked the links and viewed the 2 documents multiple times. But even after you viewed the documents again and again, the OK button on this page does nothing. I’m stuck on this page! I can’t imagine they released such a non functioning version of the app. Please fix it so people can actually use the app!
Agreed as no longer useable..
by T.y.t on 2019/11/18 06:16
The app has significantly changed... in a sense where you can’t do any kind of changes to an existing envelope and dragging signature boxes and text boxes are super inaccurate. You used to be able to login to DocuSign via Safari to make changes to an existing document that was already sent for signatures. Now the website version via safari forces you to go to use the app- but then the app doesn’t allow you to make changes! It’s frustrating because having an app, more than often times means you’re not near a desktop/laptop!
Love this App
by Frigid313 on 2017/11/28 13:43
This app is so convenient. I was in the middle of moving so didn't have access to my scanner or printer. I had deadlines to meet at work and things that needed to be completed, signed and sent back. Thankfully I stumbled upon this app that allowed me to do all of the above in a matter of seconds. It's so quick and easy and best of all free. Best find ever!
A great app and easy to use
by Louisabt on 2019/03/02 00:11
I like like how it works, and was able to sign a trial document and email it to myself. I do need to learn how to make my signature larger. I also like that I could insert my typed name as well as the date. Icons and instruction are straightforward and easy to follow. I would recommend this app highly to my friends.
Offline signing doesn’t work - frustrating
by JesseHarlan on 2019/08/15 16:03
The concept seems simple, and DocuSign professes to make it simple, but in practice it is buggy, difficult, and nearly useless. In-person signing should be simple, right? I followed all the steps, client signed, we were offline but I had downloaded for offline use. Nope - “sync failed” comes through in email. So now I have to bother my client with an email request for signature, which defeats the entire purpose of in-person. Come on, DocuSign, this is 2019!
Was perfect until recent updates
by chukk p on 2019/03/20 14:28
This app was perfect! You clicked once and the first letter would automatically show the address or name or most recent thing typed. This made it very easy for sign an app. Now you have to click on the location would you want to type on that it will give you options then you will have to press tax and then struggle to get in the right location and size. Also once the document is “completed” you cannot go back to edit! Someone really failed on this update...
This app is indispensable.
by Bulbinator on 2019/09/19 16:04
I use this app all the time and mostly love it. I do wish it had a few more features which would make my life easier like being able to save more personal info (address, SSN, phone# etc). Also some kind of auto fill feature or at least something that recognizes where I need to fill in information.
Doesn’t allow me to change my signature
by aaronchow0727 on 2018/02/19 23:48
Someone sent me a document to sign. After I signed and sent the document, I requested to sign the same form again as I used the wrong signature. However, it doesn’t allow me to change my previously sent signature. They suggested that I create a free account. However, the document doesn’t show up in my account, so I can’t change my signature. So I decided to print, sign the form and fax it back. I’ll stay away from this service until they figure out how to do this simple step.
Easy app to use
by Bsan7815 on 2020/06/05 18:21
I’ve had this app for a year or so now and it is quite easy to use. Once you set up your signature you can download and sign documents fairly quickly. It is also easy to save them or send right back through email. I highly recommend this app.
User friendly
by MJ Quin on 2018/09/19 19:30
It is very user-friendly compared to others that I have tried the interface is great and amazing easy and quick and access is your documents that you have wherever you’ve saved them. Recommend this to anybody and everybody.
Easy to use and super convenient
by LiloDubs on 2017/10/05 22:54
I love that I can sign and send documents on the go. The app is simple to use. (The only issue I've had is sometimes the cursor in the text box disappears before I can start typing, but it works eventually). On of the most useful apps on my phone.
Easy for the inexperienced
by grateful and relieved on 2018/08/24 13:54
I needed a document signed and the company expected me to email it back to them. I figured it out after reading the information given on DocuSign. I can learn, but I have mainly perseverance to account for learning this. I hope to enjoy this in the future.
Techno challenged— no help
by mdidiva on 2019/02/05 20:47
Miserable two day torture navigating your site for signature on document. Submitted numerous requests for support and no response to any. Techno challenged — and site prevented input from logging in— transfer of document, picture of signature ...and a day later, informed that I already had the account from a previous time. Site should have picked up on that right away and saved me the torment. Needed this yesterday and had the document ready. This is unacceptable. I dread ever having to go through again. Zero customer support. Marilyn Land
So convenient
by myagentkristine on 2018/06/28 14:38
Great that we can sign on the go and the convenience of at-a-glance updates for what isn’t signed makes a big difference. Hoping for improvement in one area: at times the documents get shrunk when they’re uploaded from the phone.
User Friendly
by onke-tonk on 2018/02/07 14:55
I use DocuSign on a regular basis, it makes doing business convenient and efficient. I've been using DocuSign from my computer for years, but now have started using the app from my phone which makes multitasking that much easier!
So helpful
by kaylaJF on 2018/11/20 17:31
This app works well for times when a document needs to quickly be signed and filled out!!! It’s so great it can be done online rather than having to print it out and then scan it back in again.
Make the setup more complicated
by afvf on 2019/03/21 14:54
This is such a bad app. I have seen a lot, but something this straight forward to take 45 min to setup, because between web browser and in app registration the effort is just not worth it. Furthermore, the handling of signatures is done so bad that I can no longer read my signature, since it comes out so small after signing that only with largest enlargement allows me to read it... they have a long way to go and should not release some kind of beta version to the public. I REFUSE TO BE GINNY PIG THE DEVELOPER!
Proprietor
by DLSrls on 2018/04/05 16:12
After you have it set up and learn how to transfer documents in and return to sender or you can send your business document for signature it becomes easy. At first make sure you verify the other party has received it. Great for on the go ASAP business contracts
Needs ability to see if they viewed it
by cynamin on 2020/09/21 21:41
Bring back the ability to see if the customer viewed the document in the app. This change really affects us. We used to be able to see in the app if and when they viewed it. Then the update loss this feature.
Nope
by Stone Tone on 2018/10/30 18:45
It’s slow. Downloading a document and then sending it takes forever. It is NIT a user friendly. It cannot find a signature line on a scanned document on its own. Scanned photos are often blurry. Scanned photos are downgraded in quality to compress the image so it downloads faster (which is already incredibly slow), so the image you see and the image you send are different. Try TurboScan instead. It’s free, faster, more user friendly, and has all the bugs worked out.
I’m not sure about this app
by trishgreg on 2018/07/20 01:41
The app gives almost no instructions, but I finally figured out how to add a signature- it was very small and could only increase the size just a little- but was never able to add the date. I tried to email it anyway, but have no idea if it went through. More specific instructions would be greatly appreciated.
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App name
DocuSign - Upload & Sign Docs
Description
DocuSign eSignature is the world’s #1 way to send and sign agreements from practically anywhere, at any time. Your signature is your word, so no wonder millions of people around the world trust our eSignature solution. From any device and anywhere, streamline how business gets done with the free DocuSign mobile app. Send documents from anywhere, on any device. In a bind? Upload your document to the DocuSign mobile app, and with a few taps collect legally binding signatures from anywhere. Send the complete document to anyone via email, Dropbox, Box, Evernote, Google Drive, and more. Sign documents for free. Signing is free with DocuSign. Simply upload the document, select yourself as the signer, and create your own signature. Manage agreements on the go. Check signing status, remind parties to sign and void agreements—all from your mobile device. Stay on top of your workflows from anywhere. Real-time updates. Receive real-time push notifications when a document has been signed. Stay in the loop even when not in the office. Multiple signers? No problem. Tag your document for signature from a select number of fields by simply dragging and dropping the tags. With our updated sending experience, preparing a document for signature just got easier. Legally binding. See why hundreds of millions of users trust DocuSign to collect signatures on agreements. With a complete audit trail, you can see who signed when and where. Documents are encrypted, which means it’s safer and more secure than paper. DocuSign is ISO 27001 SSAE16 compliant. For legacy customers using offline signing, download our app “DS - Legacy” from the App Store. Sign up for a FREE plan and send your first 3 documents for FREE. Purchasing a DocuSign plan is easy on mobile. Choose from the premium plans below that include more features & document sends. Tap the “upgrade” button in-app to access more information. Personal Plan • Limited document sending. Send up to 5 documents monthly. • Access to essential fields. Request signature, date, and name. • $119.99/year or $14.99/month Standard Plan • Send documents out for eSignature. • Access to advanced fields including DocuSign’s most popular. Remind, void, in-person signing, and reusable templates on-the-go. • $299.99/year or $39.99/month DocuSign for REALTORS® • NAR Member Exclusive • Powerful features for REALTORS®, including zipForm Plus® integration and branding options. • Manage signing on-the-go. Remind, void, in-person signing and reusable templates. • $239.99/year or $34.99/month Real Estate Plan • Send documents out for eSignature. • Powerful real estate features including zipForm Plus® integration and branding options. • Managing signing on-the-go. Remind, void, in-person signing, and reusable templates. • $299.99/year or $39.99/month Business Pro Plan • Send documents out for eSignature. • Access to advanced fields, plus payments, bulk send, and powerforms. Remind, void, in-person signing, and reusable templates on-the-go. • $59.99/month Subscription information: Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period. Find out more about DocuSign and electronic signatures at https://www.docusign.com/products/electronic-signature DocuSign Privacy Policy: https://www.docusign.com/company/privacy-policy DocuSign Terms of Use: https://www.docusign.com/company/terms-of-use
Cannot login. App freezes.
by SkiBus on 2020/09/24 17:26
Title. Don't have time to CALL tech support. An email would suffice.
Poor Support
by paidtowake on 2020/09/23 15:42
Have sent documents that once sent places signatures & initials in the wrong place. Try to contact support to try & fix the problem but nonexistent.
Completely ruined this app
by Jan sd on 2020/09/22 23:20
Why, Docusign, Why? You have completely ruined this app. You have made it cumbersome. It just took me 30 minutes to place 8 signatures and 6 initials when it used to take me 5 minutes. Glitchy - it will place a signature or initial someplace random that you can’t remove. HORRIBLE!
New update is terrible
by Stase M on 2020/09/22 14:01
I loved the old version of this app. Now most files come in as “corrupt” or wont load at all. Also not as user friendly.
New Update Not Working
by NYY1974 on 2020/09/22 00:22
The new version will not let me move or resize tags. It throws tags in the middle of the page and it just stays there. This has now made the app completely useless for me. I need a fix quickly or need to find new software.
Needs ability to see if they viewed it
by cynamin on 2020/09/21 21:41
Bring back the ability to see if the customer viewed the document in the app. This change really affects us. We used to be able to see in the app if and when they viewed it. Then the update loss this feature.
Wow... in person signing is GONE.
by jimmy_pop89 on 2020/09/21 20:21
I have been using DocuSign almost exclusively for signatures at my practice for the last couple years. This has been a DREAM for eliminating paper as we have been able to complete all signatures on my iPad Pro with in person signing through the DocuSign app. That is until last week with the newest update. In person signing is completely gone as an option from the app now. I called customer service and was on the phone with this poor lady for almost an hour trying to figure out how to sign a document from the app and she was as lost as I was. At one point, she had me deleting cookies from the web browser on my desktop to try and fix the in person signing on my iPad app. Thankfully, in tiny print in some random submenu, I found mention of the DocuSign Legacy app. When I looked the app up, the first thing it mentions is “hey, use this version of the app for offline signing because we haven’t built it into the new app yet.” Beautiful. The DS - Legacy app still works like a dream for in person signing and I’m back up and running again. But DocuSign, sheesh... you could have mentioned SOMEWHERE in the app notes that offline signing was being removed in this app update. You could have also mentioned it to your customer service reps.... that poor girl would have only had to listen to me complain for like two seconds instead of spending an hour with me on the phone. “Oh yeah... just download the Legacy app and that will fix the problem you’re having.” So this app gets a one star from me because it completely broke the main thing I use it for and is totally useless to me now. However, I will happily give the DS - Legacy app a shining five star review.
Convenient
by Bigbad AL on 2020/09/21 17:52
Awesomely addictive!!!
Love it, but bright yellow icon.. not so much
by Jeff1372 on 2020/09/19 01:00
App works wonderfully. I've used it a lot and absolutely love it. However not a fan of the new icon. Too yellow and obnoxious on my home screen. Had to throw it in a folder.
Horrible update
by JDAhiker on 2020/09/18 15:35
The most recent update has added way to many clicks to get a doc signed. Prior version I opened from email, it allowed me to click to sign with app, signed and then when finished prompted to send in email. Now I have to open the doc, save the doc, open the app, find the doc, a couple more clicks to get to actually sign and the email, which it never emailed to my work email had to send it to my personal email and the forward. Very frustrating!
Dead in the water
by 468727)$ on 2020/09/18 07:16
At work on a job, can’t even access the app for business, what a joke
You had one job....
by App Reviewer 4726493039 on 2020/09/18 05:16
Literally just needed to add a signature to a document & DocuSign attaches a serial number onto the signature that can’t be removed for no reason whatsoever. Complete morons.
Recent Update - Garbage
by Seonac on 2020/09/17 20:13
Everytime there’s an update to the app, they end up botching the user experience or useful functions, while trying to fix other issues. Also, User Experience over a pretty facelift. Basic business 101. Get this app back to being user-friendly, able to scan and link to other apps without a problem (half the time it won’t read google drive), and being able to swiftly perform functions like document review and placing signature lines. There’s so much work to be done to make this app as wonderful as it once was.
Just use something else!
by Flipcup6254 on 2020/09/16 23:08
Far too complicated. Incredibly frustrating. Highly recommend you get a different program. This app has made me look like a fool at work on more than one occasion. There a far better solutions out there.
Great App ❤️
by My2b4you on 2020/09/16 18:10
This app is so fast inconvenient I love it
So easy, while out and about!
by Calamity pv on 2020/09/16 04:16
Gets the job done allowing ease and peace of mind.
A Mockery of Reading Your Contracts
by @AtahualpaGroup on 2020/09/15 23:35
A horrible tool for anyone who seeks to actually read or understand their deal. Heaven to the real estate industry that thrives on ill informed clients.
Signing
by stilleto~butterfly on 2020/09/14 15:30
Would not allow two different signatures.
Total garbage, it doesnt work
by mjcramer on 2020/09/11 17:23
App has a hard time loading documents and i am unable to sign anything. Start button does nothing. Waste of time.
Best
by harjit b on 2020/09/10 14:55
Woo customer service Very helpful Thanks
Cancel
by danawitfame on 2020/09/06 13:57
The ad said free by it appears that my card will be charged. Delete and do not charge my card. I will not be using the app as it is not free. Only the first three uses are free. How do I terminate?!
Very useful app
by Sasha_JMD on 2020/09/03 16:51
Love it!
Used to be a great app, then came the dreaded update
by rodolfo sar on 2020/09/02 16:09
It used to be a truly great app and now that they’ve updated it, it’s clunky, it crashes constantly, and it takes forever to sign a document. They truly ruined it.
IT DOESNT WORK
by Xoxo_samiralove1 on 2020/09/01 17:02
I can’t even use it
DocuSign
by ant-777 on 2020/09/01 15:23
Excellent app application
Lease 2020
by turanasalamova92 on 2020/08/29 02:21
Thanks
No activation emails
by Mtmurat on 2020/08/26 15:58
Really need this app for work, but they don’t send email activation link. Correct email, checked junk and spam folders, nothing.
Perfect
by saxtoninvestors on 2020/08/24 22:54
Perfect
Signature
by Neing on 2020/08/24 12:01
Can’t enlarge photo to review signature
Good but
by Tiffertard on 2020/08/18 18:46
When signing on phone too small to read.
Docusign
by Jorge Avitia on 2020/08/14 20:58
App Friendly and easy to use !!!
Not for IPhone
by Fun4J on 2020/08/13 19:57
This app is pointless on my iPhone other then an alert once something is signed. I can’t make corrections. I can’t download completed documents. Works well on my Android. But should be advertised as not compatible for iPhone.
Templates are gone
by Vixxen1 on 2020/08/13 00:21
Spent a lot of time working on my templates to send to clients for them to disappear especially paying for this app. I emailed support with no response.
I love it!
by dhfbbg on 2020/08/11 02:27
Great app for documents! Very easy to use
No idea what is happening
by okletsroll on 2020/08/06 03:19
What’s next
CEO
by canes cay on 2020/08/03 21:52
Makes life and business so efficient!
Size
by bfiskehdgck on 2020/07/31 18:06
Can’t ever get the right size, it’s the worst to control size.
Annoyed
by Kobe_for_short on 2020/07/30 17:33
I can’t email any of these documents out
CEO a of fundealus.com
by lucky the tiger on 2020/07/29 13:48
Great to use ., fast and easy
Love it !!
by Dannyimpreza on 2020/07/24 00:19
Love it !!
Not the easiest to use
by AvdocnsiBgjxyxh j hxisuh on 2020/07/20 02:52
Over all it’s “easy” to use but when trying to enter in information or move the boxes the keyboard and screen bounce around a bit and get frustrating.
Old UI
by josei.ruizv on 2020/07/15 00:22
This app looks old and the UI is nonsense. The web app works 10 times better even if it’s not fully optimized for mobile phones. DocuSign need to adapt to a mobile world. The app has the tools but I spent time trying to find what I needed and it’s quicker to go to the web app. So, not worth it. Uninstalled and went straight to the web app.
Thankyou!!
by FaithimusTM on 2020/07/09 18:10
You’re the best app ever, I don’t have a printer so it saves me a lot of trouble just fixing forms and emailing the again! ❤️🥰 You’re the best!
Awesome
by woodsman2442 on 2020/07/09 16:59
Awesome!!
They used to be good
by Jawaddd on 2020/07/07 20:07
YOU GUYS CHARGED ME AGAIN AND I CANCELLED MY REGISTRATION ? This is pure stealing Above that you caused me so much damage with ur servers down and me not able to signin !!! I couldn’t log in because of a system error - I cancelled my subscription and they still charged me - it has been a disaster for me
Love this app
by Ffffffffvvvvvvfffffttt on 2020/07/07 14:52
I have used this app over and over again. Makes life so easy.
Terrible Ease of Access
by TheBlodge35 on 2020/07/05 18:43
App is extremely difficult to maneuver and leaves an incredibly small signature.
Slow to sign and send documents
by Maggie89@ on 2020/07/03 17:08
Everytime i open up documents to sign it takes forever to sign it and to send it through email its always loading for a long time.Fix this!
So frustrating
by Jessyka Armsteadeon on 2020/07/03 05:16
Every time I try to save a document for "sign later" my document disappears. Also I'd like to add that the reason I have to the"sign later" option is because whenever I try to use the app with a client present it is never a seemless process and I never to troubleshoot while they sit there waiting. So embarrassing. So I tried setting up any docs the day before so I can have it ready. It worked once. Now it's not working anymore. I pay for this app and it's always something.
Horrible
by tab306 on 2020/06/22 23:04
And when you decided to delete the account or down grade good luck!
Worst app ever
by leslooooo on 2020/06/20 14:44
Needed to sign a doc before my shift today and this app is not working at all whatsoever so yeah. Thanks .................not
Nothing Works
by Temocinaslan on 2020/06/19 19:22
I have the newest i pad and nothing works proper !!!
Very Responsive and Hands On!
by Apostle Penny B on 2020/06/19 06:07
This is very responsive Program to assist with various documents and business planning! DocuSign is Awesome!!!
Good but cumbersome for some reason
by Elesun on 2020/06/16 01:35
Not sure why but I find it is frustrating as it’s not acting that well. It’s downloading the document with distortions, spent tons of time to adjust the document for it to look right in the DocuSign. As soon as I needed to replace the document same thing happened with the next document. The customer at time doesn’t receive the document, I’m trying to find out what is the issue and renter the email and there is no option for that. Trying to add as an additional email and can’t do they other. The Sent folder keeps missing the envelop I sent twice from the moble app. Not even sure if went out to the customer. Confusing, given great reviews for the app. The Moble version is even harder to work with, it lacks the functionality. Tried to use the website mode on my phone, it still tells me to use the computer. Not very practical dealing with customers on the go. There is no option to cancel the additional signing request, but only voiding the entire document. Not helpful. Can’t add the CC email while sending the template to the customer from the phone, another inconvenience. Also the website is not that intuitive and there are no easy folders to sort documents for easy navigation. Still yet to understand why the folders are working the way they are working, if nothing gets sorted clearly. Frustrating. Useful but frustrating. Hope there is an answer for those issues.
A++++
by jb momx5 on 2020/06/12 21:15
This app makes my life so much easier
Ease of use with DocuSign
by KayBest1 on 2020/06/12 18:44
This app is excellent for documents and completing forms.
I couldn’t log in
by Bmac1111 on 2020/06/10 22:55
Downloaded the app and set up a profile. An email should be sent to confirm the account but after two times I requested the email and didn’t receive one I deleted the app.
Docu sign is a great app.
by alsquaresr on 2020/06/10 02:25
Love this app. Very easy to work wi
I would rate this zero if I could
by Ed Shea 4 on 2020/06/09 20:21
Does DocuSign have a quality user interface? No. It is terrible. 0/10 redo it. Does DocuSign work? No. It does not let you sign documents without jumping through every hoop to not let you sign. 0/10 0/10 does not let you sign. Do not buy this it is a SCAM
Essential, but a little buggy
by Kaliban2 on 2020/06/08 18:04
The placing of the fields isn’t exact.
Easy app to use
by Bsan7815 on 2020/06/05 18:21
I’ve had this app for a year or so now and it is quite easy to use. Once you set up your signature you can download and sign documents fairly quickly. It is also easy to save them or send right back through email. I highly recommend this app.
Need to allow more on the app
by sal12334 on 2020/06/01 01:19
I cant edit an incorrect email address on the app. Allow to use on a phone
Never Using Again
by Recording Artist Vontavius on 2020/05/31 02:33
In there photos it show’s DocuSign as a simple signature app that allows for everyone to use. In reality I’ve lost over $780 dollars in clients who were unable to sign the documents due to the complicated UI
Templates don’t load
by cstna123456 on 2020/05/29 22:33
My job requires signatures on the go and I depend on templates to streamline the process. I can not access my own templates or shared templates on the mobile app. The rest of the app works great as long as I input everything manually.
Excellent
by H4nnah_78 on 2020/05/26 09:08
This is the best app ever for you signature I use this to sign my documents for my bank etc I definitely recommend it.
Excelente
by NicolleMejia on 2020/05/23 02:25
Me encanta esta app
Good
by blmdpc on 2020/05/22 20:10
Thanks
No verification email received
by John_Mario 2011 on 2020/05/16 04:09
You can’t use this app without verification email. If you sign up or request verification code using app then it won’t work. You will get the verification code only if you attempt to get it using their website. So it’s a headache. Their developers are responding to the reviews without even proper investigations in the matter.
Crashes
by Jaydub031 on 2020/05/13 18:19
The app crashes when trying to sign
Not super impressed
by ,nmill on 2020/05/12 16:13
For
Does not work with Cellular Data
by tcs77 on 2020/05/12 14:37
Why do I have to be on Wifi to use this mobile app? Every other app on my iPhone works without wifi, accept this one. And I have a ton of apps on my phone. I have used Desktop Docusign for Decades but it seems that if I want to send docs for e-signature via mobile, I will have to use another program. Very sad.
C.E.O C2C
by Spiritual Rain on 2020/05/12 13:58
This is awesome to use,
Rate it 5 diamonds
by Wilmer Blasini on 2020/05/10 23:57
Love this app
Psychologist
by khrsvbyc on 2020/05/09 19:34
It’s the greatest
Signature
by bethanyjohnsonrowe on 2020/05/09 18:40
Every attempt I made to sign failed
DocuSign
by guinaguina on 2020/05/09 17:48
A word trash
Danger Will Robinson
by JazzyChazzy on 2020/05/09 01:50
App on iPhone xi importing a doc from an email often adds the prior doc I last uploaded in addition to the new one. Have to exit program and reload. Then sometimes even though I set up the new doc for signature, it instead actually sends out (with the correct new doc and but wrong doc) the old last doc mentioned above. That’s pretty dangerous! Sticking to desktop version since the iOS app is unreliable and dangerous. Beware!
Great App
by CrisArnieCab on 2020/05/08 03:34
This app is super easy to use and helps me get things done when I cant be in front of a computer!
Terrible company
by deadweightgone on 2020/05/05 22:57
They are impossible to deal with or resolving any problems you contact them about and can give you any information to contact any one above them to maybe get something done
Completion
by Guy_good on 2020/05/05 14:43
Great app, clear fonts
10 out of 10 review
by lawwritter on 2020/05/01 22:44
Love the app!
Not happy anymore
by Jillpopcorn on 2020/04/29 22:58
I used to love this app But now Screen jumps around as your trying to fill in lines.
This will do in a pinch
by GeorgeWBushUS1 on 2020/04/29 16:58
Very difficult two line up all the box as needed
Simple and Effective
by SB Cutter on 2020/04/28 17:29
DocuSign is the Ali of digital Signiture apps.
Terrible interface
by Parsa Basseri on 2020/04/26 21:47
Objectively, the app is vestigial as it keeps returning failure to generate an “envelope.” This developer has inadequately coded for simple permission to access PDF documents and importing. Do not download, there are several free solutions that will not drive you crazy for something these apps try to capitalize on...
This app is unapproved by me.
by hdnd or wf on 2020/04/25 04:11
Poorly made and not very functional, just disappointing. I wish I used a different application.
Easy
by Uebh on 2020/04/24 16:17
Easy to use
So Convenient
by Andrew9667 on 2020/04/23 20:28
DocuSign will ma
🙏
by rijallun qawi on 2020/04/20 15:38
Excellent.. it work super good and make things more easy and reliable. Thank you so much for providing updated technology. Ismail
Good iPad app
by barron600 on 2020/04/19 19:35
Easy to use
Lovvvee. Ittt!!!
by mike document king on 2020/04/19 16:03
This app saves time and gets business done
My documents
by 112Rick211 on 2020/04/18 15:06
As always been of greatest assistance
Poor customer support
by joedavis907 on 2020/04/18 01:15
Double billed and then when I called they could not figure out how to fix it. Their solution is to charge me additional on top of the problem. I have been using DocuSign for years, but we are all moving to another platform.
Excellent service
by Dan Fodio on 2020/04/16 02:19
I recommend this app to all my family and friends.
Unsatisfied user
by senegaldoll on 2020/04/15 13:03
Although it is convenient, it is annoying as well! I did not enjoy my experience using it but bc it was essential that I fill out the forms in needed, I had to endure the agony of this app. It sucked
Small business
by Bee2549!! on 2020/04/14 16:02
Fantastic App !!!
A
by tkuhnh on 2020/04/12 05:04
This is a wonderful tool thank you
Not satisfied
by meddieb on 2020/04/10 22:23
I really don’t want to say anything negative about this product because it is a app that I’m able to sign documents over online for however the convenience of it after having to start over 1415 times yeah I would recommend this one though only for signatures not this program is not for filling out forms
Verification email
by JHH Fellow on 2020/04/08 20:16
Downloaded the app and registered. Despite several requests, never received a verification email. Nothing even in junk mail. Frustrating.
Great app but needs “Strikethrough” feature
by Mat 0679369 on 2019/05/09 03:27
I love this app as a real estate agent. I use it all the time, primarily on my iPad Pro, because I’m always on the go. However, I wish it had a “strikethrough” feature like it does on the desktop version. Also, I wish you could resize the signature and initial prompt like you can on the desktop version. One workaround I found for strikethrough is to make the strikethrough on Preview from Files on iOS. Then upload it from mobile Safari web version of DocuSign. Save and close. Then, open it on app. The strikethrough is there. Seems to work but wish it worked on app itself.
Spotty function and support
by cvonline on 2019/04/01 14:51
UPDATE: I received a reply from development. That’s a good sign. I am updating to four stars. It could benefit from a freehand option and a snail mail field. There is no multiple signer option when they’re all in the same room. Those would make a five star app. I am testing DocuSign as an alternative to SignEasy, which I have used for years. There is no freehand option on DocuSign. When DocuSign works, it works well. However, the real problem began when I received an email with a pdf, and DocuSign failed to import it. When I contacted support it took an hour for them to tell me that that’s not how the app works (incorrect). If I had not been able to use SignEasy to sign the PDF, it would have been a serious problem for me. I need to be able to rely on a signing platform, and so far I can’t rely on DocuSign or SignEasy. This review seems to be the only way to alert DocuSign to the problem, as support was a waste of time.
Good but cumbersome for some reason
by Elesun on 2020/06/16 01:35
Not sure why but I find it is frustrating as it’s not acting that well. It’s downloading the document with distortions, spent tons of time to adjust the document for it to look right in the DocuSign. As soon as I needed to replace the document same thing happened with the next document. The customer at time doesn’t receive the document, I’m trying to find out what is the issue and renter the email and there is no option for that. Trying to add as an additional email and can’t do they other. The Sent folder keeps missing the envelop I sent twice from the moble app. Not even sure if went out to the customer. Confusing, given great reviews for the app. The Moble version is even harder to work with, it lacks the functionality. Tried to use the website mode on my phone, it still tells me to use the computer. Not very practical dealing with customers on the go. There is no option to cancel the additional signing request, but only voiding the entire document. Not helpful. Can’t add the CC email while sending the template to the customer from the phone, another inconvenience. Also the website is not that intuitive and there are no easy folders to sort documents for easy navigation. Still yet to understand why the folders are working the way they are working, if nothing gets sorted clearly. Frustrating. Useful but frustrating. Hope there is an answer for those issues.
Can’t finish and send
by Data Flunky on 2017/12/07 19:46
I received a document to sign using Docusign. I followed the instructions, although very few were provided. After signing, I hit Next at the top of the page — and hit Next at the top of the next page over and over (it was only a 3 page docuent!) until I gave up. Then I found the menu but there was no option to finish. The first option on the list was to Finish and Sign Later. After selecting that option, I thought maybe it didn’t work was because I had not downloaded the app, although I had not been told to do so and, upon finding the app and reading information, I learned that it should not be necessary to download and install the app if trying to sign something sent to me. Nevertheless I downloaded the app and tried again — with the same results. Needless to say, I do not plan to purchase this app. I also told the sender of my problems and was told they would send a printed document in the mail — and I was told they had also had problems. Piece of junk!
A lifesaver!!
by Trinity 147 on 2018/10/28 15:58
Great little app. It’s a lifesaver when you need to e-sign something & don’t have access to a computer. I gave 4 stars instead of 5 because l think there is still room for improvement. I have iPhone. Filling out forms using the text box is a little cumbersome & sometimes downright frustrating. Trying to place text boxes, sometimes they are too sensitive (moving about when trying to type or erasing previous entries) & sometimes not responsive enough (I have to tap many times to get options to pop up or remain on screen). So far, though, I’m a fan. It’s the best thing I’ve found for mobile signing. So keeping my fingers crossed, hoping the developers will make a great little app even better.
You had ONE job …
by Nino186 on 2019/05/31 20:46
I don‘t normally write reviews, but this app is so bad that I feel compelled to share my frustration. The only use case of this app for me is to sign documents other people send me. I can never manage to get a decent looking signature into any of the documents. There’s two options for me: the “scan” feature, which keeps cutting off parts of my signature, or embeds my signature in a huge amount of white space for no reason. I can scan my signature just fine in any other app, like “Scanner Pro” for example. Why can’t this work reliably in this app? The other option is to “hand-draw” a signature, which never looks like my real signature if I draw it by hand. I do have an iPad Pro with Pencil, but the only choice for a virtual pen there is way too thick. So even though I can draw my signature reasonably well, it looks like I drew it with a Sharpie. Why does this app not support the Apple Pencil? I can draw my signature perfectly in dozens of other apps, only in this one it ends up looking like sh*t. This app has one job, to collect signatures, and any other *general purpose* scanning or drawing app works better for this. Except of course, there is NO WAY for me to import a scanned or drawn signature from another app. Has anyone at DocuSign actually ever tried using their own app?
DocuSign is the Best and it's simple
by Curran24 on 2018/01/18 17:16
One of my favorite apps! I've been using DocuSign for years and have had no complaints. It's simple and user friendly. If you can't figure it out, then it probably has something to do with you and not the app or service itself. I use this a lot with my job and also with my family and friends. Signing documents can't get any easier. It literally take me less than a few minutes to import a document into DocuSign, place signature and/or other necessary fill-in’s, and email the signed copy right back to myself, or necessary party.
Can’t log in... need SSO option (Okta etc)
by Mik3mitts on 2017/10/29 19:29
Can’t log in. Need to add integration for SSO solutions like okta on mobile. This will not take my normal SSO password and so have no idea what my actual DocuSign password is since on desktop it is always passed through via SSO. SSO is mandates by our organization. I also tried the log-in with salesforce option, did that, successfully logged in (with SSO) and when it passed the info over it said “name and email combination already exists for this account” - no kidding, I’m trying to log in (existing user) and instead it is trying to create an account. I’m actually a big fan of docusign and the desktop app is amazing, new UI is nice - but when I can’t even log in on mobile to check on documents over the weekend it’s pretty darn frustrating. Please add better way to log in (SSO support) and I will change to 5 stars.
Everything works except notifications
by iforg0t on 2019/03/07 23:23
Creating a signature and signing is easy. Signing and finishing the doc is quick if I’ve already read it. However, I like to read the document as I sign, so I wish it were easier to sign inline while reading the doc, instead of the app immediately skipping to the next place to sign, sometimes several pages further down. The app does not know or notify me when someone sends me a document. I have to first open the app, and then it finds new entries. Shouldn’t it be getting them by push notification without me having the app open? I have all notifications enabled for this app.
Great app but could use some tweaking
by NoahIan on 2019/03/27 14:31
I have been using the DocuSign app for years now for my business. It’s nice but would love to be able to make strike thru and changes to emails and documents if mistakes are made. As of now, if I make a mistake Lets say in the signer’s email. I have to reload the documents and do it all over again. After someone has signed and they need to make a change. I have to send the document to another app to make changes, then send back to DocuSign to have them initial those changes. It would be nice not to have to send to another app to make changes and just do it directly from DocuSign. Call me if you want help to improve the app. As I use it several times a week.
Latest update rocks
by ilikeapu on 2019/02/02 21:50
I’ve been using this app for the last year and a half. Typically it’s a last resort because it was clunky and didn’t have all the features I needed so I’d generally prefer to wait til I was at my laptop. The most recent updates (which I discovered just now by accident) have made me VERY happy. Able to edit/send drafts now. Easier to change between signers. Easier to add documents. I suspect there are other changes as well but I am satisfied with those I mentioned. Much needed improvements are going to make my work life a little easier.
Amazing app
by Julie Juliano on 2018/08/17 04:28
Coming from a hi tech career and into Real estate I was disappointed with the technology or lack there of. However, Docusign has truly transformed my business and the ease of use for my clients - even the not so tech savvy. I am able to do anything anytime from my phone or laptop. It is a phenomenal app and I give it my highest accolades and strongly recommend for any agent. Being a Masters club member I appreciate any app that makes me more efficient and helps my clients.
Issue Finish and Close
by Hardwork316 on 2018/04/11 05:21
I have been using this app for years. And now there’s a major bug! I wasted 2 hours trying to sign one document. Apparently after signing a document, if you choose Finish and Close, the document does not show up in the list of documents. Frustrating. I also deleted my entire list of previous documents and they keep coming back. I have uninstalled and installed and no luck. I have imported from Dropbox and email, sign and close. No luck. HOWEVER, it did work... after I signed, selected Finish and Email. After emailing, I got the document finally in my list along with all the duplicates of trying to sign Finish and close before. So frustrating. 1 star review until I see this fixed.
Deleted without Using
by TimothyE on 2019/01/24 15:14
Well, I thought this might be useful on occasion to transmit documents and get signatures, so I downloaded it and was told to sign in after agreeing to terms and conditions. I started reading the terms and conditions which carefully lay out the rights of Docusign and should list the rights of subscribers, but I couldn’t find subscribers had a right to anything. They don’t have a right to sue, and apparently don’t even have a right to clearly know what they will be charged before agreeing to a binding contract. I decided my life would be simplified and potentially less aggravating without Docusign so I deleted it. Better to just email documents and have FEDEX bring them to me signed the old ironed way.
MAKES LIFE SIMPLE!
by texasguppie on 2018/07/27 13:58
When a document arrives that needs immediate attention and I’m not at home or in the office, DocuSign makes taking care of business a piece of cake! If you don’t have DocuSign you’re probably still wearing a powder blue leisure suit, white shoes and matching belt! Step into this century and download DocuSign (you can still allow BeeGees music to play in the background as you take that step but get rid of the gold chains and 8-track player!)
Not iPad Pro - iPhone friendly for Real Estate
by SLC UT on 2018/05/07 02:29
I’ve been using DocuSign for several years. Recently I upgraded to an iPad Pro after being told at the Apple Store I could do anything on the iPad Pro I did on my MacBook Pro. I am able to do almost everything, except DocuSign. More often than not I need to drag and drop an additional signature, initial or other field elsewhere on the document. I have tried EVERYTHING! My finger, my apple pen nothing works. Can’t drag and drop. Then after fighting with it for 10 minutes FOR ONE FIELD- out of nowhere DocuSign just drops the field somewhere else on the page and you cant move it where you need it to go. Total garbage!
A Must for Digital Offices
by jelewis on 2017/11/22 20:53
I am trying to go paperless, and this program has become a must. I use it at least 2-3 times a day. It works seamlessly with DropBox and my other most-often-used document handling apps. I'd recommend it to anyone. Updated: The current version is unusable. Will not export documents to DropBox or email. Let me know when you fix it, so I can use it again.
Necessary update
by Just wanna write a review on 2019/03/04 15:36
App works pretty well but needs to have the ability to remote sign after the document has been submitted for signature. For example, I use the Docusign TR and there is no ability to upload docs to sign on Docusign app from the DTR without submitting an envelope which locks it. As a real estate professional I need to be able to have clients sign in person and the documents sent to their email once complete. It’s a more fluid process if it interacted with DTR and DTR app. Thanks.
So simple to use
by MrSandman996 on 2018/06/27 13:17
Had to fill out and sign an insurance form that l received as a PDF file in my email. Opened it up right there on my smart phone using Docusign and the squares were easy to fill in, move around, and the options with my name and signature were all there nice and crisp and neat. Took me less than two minutes to email back the finished form. Thanx for a great app. Male, 55, FL
So frustrating
by Jessyka Armsteadeon on 2020/07/03 05:16
Every time I try to save a document for "sign later" my document disappears. Also I'd like to add that the reason I have to the"sign later" option is because whenever I try to use the app with a client present it is never a seemless process and I never to troubleshoot while they sit there waiting. So embarrassing. So I tried setting up any docs the day before so I can have it ready. It worked once. Now it's not working anymore. I pay for this app and it's always something.
Amazing! Amazing! Amazing!
by Prettyboyz402 on 2018/11/28 18:07
This application has been so wonderful getting the job done as far as signing documents without being in person and also made things more convenient for me and I’m pretty sure others that we can get things signed without being there in person thanks so much And I would recommend this app for anyone use
No longer useable
by Clive Jacobs on 2019/11/16 13:20
They ruined it with their latest update. It’s no longer useable on mobile. You can‘t edit templates, change custom contracts, copy contracts, you basically can’t do anything on mobile at all except send the same contract with different name on it. Absolutely useless. Our company used their service for 7 years, it was great, but we had to cancel today because it’s useless now to anyone who needs to change the contract information. Great job Docusign. I’m sure your users enjoy needing to bring a computer everywhere they go in order to send a custom contract.
Amazing app
by tme8907 on 2018/08/17 21:48
Didn’t have access to my printer/fax machine, so I literally downloaded this app because I was in a pinch for time and really needed to get a signature on a document. It was so easy to use and super convenient. There is even a option where you can insert your name and the date! I love this app and am keeping the app just in case I ever need it again. Highly recommend!!!
Great and extremely useful app!
by Languagelady on 2018/08/17 14:39
I just signed and emailed an important document that had to get out today although everyone in the office is not in today. Not getting it in promptly would have had unpleasant consequences. Process took less than a minute. I've been using it for more than a year. Fantastic when on the road!
Text boxes don’t not let you type they make the keyboard disappear
by Heightsbuyer on 2018/01/10 17:56
Text boxes don’t not let you type they make the keyboard disappear as soon as you touch. What should take five minutes to sign a document and add names to has now taken me 30 minutes playing with the text boxes to get the keyboard to stay up long enough for me to type.
Solves the problem but not in the best possible way
by MadTypewriter on 2019/08/30 02:27
Signing documents through this app is very convenient but if you need to type your name and date, the free version of it creates stupid frames you can’t get rid of. It’s very inconsistent when you work with a PDF version of a document on your smartphone and do not have access to your laptop. Advice: if you have access to your laptop, type your name and date first and then use the app for signing things.
Perfect for ANY docs
by ettoten13 on 2018/01/24 21:33
Love it! It works perfect for all the docs I have needed to sign, date, check mark, etc., since I was made aware of this app (2012). Love that I can make MY signature & have it set for every time I need to sign something. I guess you can say the only downfall is that when people receive your signed doc, the signature doesn’t always show on the dotted line. But so far no one has had an issue with that.
Quit working around 7/9/19
by Raazmataz on 2019/07/13 13:38
After updating the app, unfortunately it now only says no data available and refuses to see any recent contracts I am working on-which obviously is no good. Have checked three times for a new update and no dice-Really unfortunate when I was getting to be really reliant on this for mobile updates
Can’t use the app
by jackie_1818 on 2018/11/29 16:48
I have been using the app for a few months without problems. Yesterday I found I can’t get over the Important Updates page. It’s the first page when you open the app. It has 2 links to view 2 legal documents. I clicked the links and viewed the 2 documents multiple times. But even after you viewed the documents again and again, the OK button on this page does nothing. I’m stuck on this page! I can’t imagine they released such a non functioning version of the app. Please fix it so people can actually use the app!
Agreed as no longer useable..
by T.y.t on 2019/11/18 06:16
The app has significantly changed... in a sense where you can’t do any kind of changes to an existing envelope and dragging signature boxes and text boxes are super inaccurate. You used to be able to login to DocuSign via Safari to make changes to an existing document that was already sent for signatures. Now the website version via safari forces you to go to use the app- but then the app doesn’t allow you to make changes! It’s frustrating because having an app, more than often times means you’re not near a desktop/laptop!
Love this App
by Frigid313 on 2017/11/28 13:43
This app is so convenient. I was in the middle of moving so didn't have access to my scanner or printer. I had deadlines to meet at work and things that needed to be completed, signed and sent back. Thankfully I stumbled upon this app that allowed me to do all of the above in a matter of seconds. It's so quick and easy and best of all free. Best find ever!
A great app and easy to use
by Louisabt on 2019/03/02 00:11
I like like how it works, and was able to sign a trial document and email it to myself. I do need to learn how to make my signature larger. I also like that I could insert my typed name as well as the date. Icons and instruction are straightforward and easy to follow. I would recommend this app highly to my friends.
Offline signing doesn’t work - frustrating
by JesseHarlan on 2019/08/15 16:03
The concept seems simple, and DocuSign professes to make it simple, but in practice it is buggy, difficult, and nearly useless. In-person signing should be simple, right? I followed all the steps, client signed, we were offline but I had downloaded for offline use. Nope - “sync failed” comes through in email. So now I have to bother my client with an email request for signature, which defeats the entire purpose of in-person. Come on, DocuSign, this is 2019!
Was perfect until recent updates
by chukk p on 2019/03/20 14:28
This app was perfect! You clicked once and the first letter would automatically show the address or name or most recent thing typed. This made it very easy for sign an app. Now you have to click on the location would you want to type on that it will give you options then you will have to press tax and then struggle to get in the right location and size. Also once the document is “completed” you cannot go back to edit! Someone really failed on this update...
This app is indispensable.
by Bulbinator on 2019/09/19 16:04
I use this app all the time and mostly love it. I do wish it had a few more features which would make my life easier like being able to save more personal info (address, SSN, phone# etc). Also some kind of auto fill feature or at least something that recognizes where I need to fill in information.
Doesn’t allow me to change my signature
by aaronchow0727 on 2018/02/19 23:48
Someone sent me a document to sign. After I signed and sent the document, I requested to sign the same form again as I used the wrong signature. However, it doesn’t allow me to change my previously sent signature. They suggested that I create a free account. However, the document doesn’t show up in my account, so I can’t change my signature. So I decided to print, sign the form and fax it back. I’ll stay away from this service until they figure out how to do this simple step.
Easy app to use
by Bsan7815 on 2020/06/05 18:21
I’ve had this app for a year or so now and it is quite easy to use. Once you set up your signature you can download and sign documents fairly quickly. It is also easy to save them or send right back through email. I highly recommend this app.
User friendly
by MJ Quin on 2018/09/19 19:30
It is very user-friendly compared to others that I have tried the interface is great and amazing easy and quick and access is your documents that you have wherever you’ve saved them. Recommend this to anybody and everybody.
Easy to use and super convenient
by LiloDubs on 2017/10/05 22:54
I love that I can sign and send documents on the go. The app is simple to use. (The only issue I've had is sometimes the cursor in the text box disappears before I can start typing, but it works eventually). On of the most useful apps on my phone.
Easy for the inexperienced
by grateful and relieved on 2018/08/24 13:54
I needed a document signed and the company expected me to email it back to them. I figured it out after reading the information given on DocuSign. I can learn, but I have mainly perseverance to account for learning this. I hope to enjoy this in the future.
Techno challenged— no help
by mdidiva on 2019/02/05 20:47
Miserable two day torture navigating your site for signature on document. Submitted numerous requests for support and no response to any. Techno challenged — and site prevented input from logging in— transfer of document, picture of signature ...and a day later, informed that I already had the account from a previous time. Site should have picked up on that right away and saved me the torment. Needed this yesterday and had the document ready. This is unacceptable. I dread ever having to go through again. Zero customer support. Marilyn Land
So convenient
by myagentkristine on 2018/06/28 14:38
Great that we can sign on the go and the convenience of at-a-glance updates for what isn’t signed makes a big difference. Hoping for improvement in one area: at times the documents get shrunk when they’re uploaded from the phone.
User Friendly
by onke-tonk on 2018/02/07 14:55
I use DocuSign on a regular basis, it makes doing business convenient and efficient. I've been using DocuSign from my computer for years, but now have started using the app from my phone which makes multitasking that much easier!
So helpful
by kaylaJF on 2018/11/20 17:31
This app works well for times when a document needs to quickly be signed and filled out!!! It’s so great it can be done online rather than having to print it out and then scan it back in again.
Make the setup more complicated
by afvf on 2019/03/21 14:54
This is such a bad app. I have seen a lot, but something this straight forward to take 45 min to setup, because between web browser and in app registration the effort is just not worth it. Furthermore, the handling of signatures is done so bad that I can no longer read my signature, since it comes out so small after signing that only with largest enlargement allows me to read it... they have a long way to go and should not release some kind of beta version to the public. I REFUSE TO BE GINNY PIG THE DEVELOPER!
Proprietor
by DLSrls on 2018/04/05 16:12
After you have it set up and learn how to transfer documents in and return to sender or you can send your business document for signature it becomes easy. At first make sure you verify the other party has received it. Great for on the go ASAP business contracts
Needs ability to see if they viewed it
by cynamin on 2020/09/21 21:41
Bring back the ability to see if the customer viewed the document in the app. This change really affects us. We used to be able to see in the app if and when they viewed it. Then the update loss this feature.
Nope
by Stone Tone on 2018/10/30 18:45
It’s slow. Downloading a document and then sending it takes forever. It is NIT a user friendly. It cannot find a signature line on a scanned document on its own. Scanned photos are often blurry. Scanned photos are downgraded in quality to compress the image so it downloads faster (which is already incredibly slow), so the image you see and the image you send are different. Try TurboScan instead. It’s free, faster, more user friendly, and has all the bugs worked out.
I’m not sure about this app
by trishgreg on 2018/07/20 01:41
The app gives almost no instructions, but I finally figured out how to add a signature- it was very small and could only increase the size just a little- but was never able to add the date. I tried to email it anyway, but have no idea if it went through. More specific instructions would be greatly appreciated.
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