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DocuSign - Upload & Sign Docs

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Screenshots
Keyword Volume Hits KEI Rank
document
14.55
24
signature maker
26.99
23
5
signature app
27.70
7
signature
21.70
7
sign easy
37.07
5
1
digital signature
27.45
5
email signature free
38.56
3
electronic signature
309
3
esignature
22.78
3
a signature
0.00
2
2
docusign
829
1
Search Visibility
App name
docusign - Upload & Sign Docs
Description
Electronically sign and send documents to deliver great experiences for your customers and employees. With docusign's mobile app, you have the ability to complete contracts, approvals, and other agreements in minutes from almost anywhere. Do business faster and be more efficient with the esignature solution that's trusted by hundreds of millions of users around the world. • Fill out and eSign documents for free, there is no monthly limit. • Send documents for others to sign. • Securely store, manage, and access your documents from anywhere. Common documents to sign with docusign • NDAs • Sales contracts • Health care documents • Financial agreements • Waivers • Permission slips • Lease agreements Key Features: Signing Documents • Fill out and eSign documents for free, there is no monthly limit. • Send the complete document to anyone via email, Dropbox, Box, Evernote, Google Drive, and more. • Create and customize your personalized signature right from your iPhone or iPad. • Supports PDF, Word, Excel, Images (JPEG, PNG, TIFF), Text, and more. • Open an email attachment in docusign or important documents from cloud services including Dropbox, Box, Google Drive, Evernote, and Salesforce. • Offline access allows you to sign even when there isn’t internet connection – even on a plane. Sending Documents • On-the-go features allow you to import and prepare a document entirely on your device. • Guide your signers with “Sign Here” tags that show precisely where to sign, initial, or add additional information. • Set the signing order and workflow for multiple signers. • Receive real-time push notifications when a document has been signed. • Remind signers a document is waiting for them to sign with a single tap. • Void documents already out for signature. • Supports both in-person and remote signing options. Legality & Security : • Legally binding—docusign’s legal signatures comply with the eSign Act. • Complete audit trail to see who signed when and where. • Documents are encrypted—safer and more secure than paper. • docusign is ISO 27001 SSAE16 compliant. In addition to our free plan, which includes unlimited signing, we also offer several premium plans that include more features & document sends. You can access information regarding our premium plans by tapping the “upgrade” button in app. Standard Plan: • Send documents out for signature. • Access to advanced fields including docusign’s most popular. • Manage signing on-the-go. Remind, void, in-person signing, and reusable templates. • $299.99/year or $39.99/month Real Estate Plan • Send documents out for signature. • Powerful real estate features including zipForm(r) Plus integration and web branding. • Managing signing on-the-go. Remind, void, in-person signing, and reusable templates. • $299.99/year or $39.99/month Personal Plan • Limited document sending. Send up to 10 documents monthly. • Access to essential fields. Request signature, date, and name. • Reusable templates so you can standardize your documents. • $119.99/year or $14.99/month Subscription information: Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period For questions or feedback email us @ mobilefeedback@docusign.com. Find out more about docusign and electronic signatures at https://www.docusign.com/how-it-works. docusign Privacy Policy: https://www.docusign.com/company/privacy-policy docusign Terms of Use: https://www.docusign.com/company/terms-of-use
WILL NOT LOAD DOCS ONCE THEY’RE SIGNED
by sixsix250 on 2020/02/20 01:31
Every time I receive a completed document and try to load it, it states, “Error Loading Document.” This is unacceptable and frustrating. I’m forced to go online to their website and retrieve the document. I’ve utilized this app for awhile, and never had this problem until this week. What gives?!?
Does not work!
by Juristdoctor on 2020/02/19 22:56
Whenever I attempt to email a document I have signed, I get a “communication error” followed by: “The URL provided does not resolve to a resource.” Have reinstalled and restarted. Nothing helps. App useless.
App NOT WORKING
by 123srs on 2020/02/19 04:31
As the others have stated, the app is not currently working. It allows you to sign but you can’t send it thru email or other apps! Frustrating!!!
Great app
by Donaboy on 2020/02/17 06:00
This is really handy app really great
No “correct” option...?
by PelicanPio on 2020/02/16 03:00
Any chance you create the “correct” Option on the app? I have to use the desktop version if I’m correcting any initials or changing an email.
Doesn’t work
by ThGdFathr on 2020/02/15 16:23
Keeps giving me an error “the URL provided does not resolve to a resource” with no further explanation on my first signature. Useless so far.
Get ready for the flood of 1-Star Reviews and cancellations.
by Seonac on 2020/02/12 16:38
The app is currently broken and the support department has no idea how to fix it. Can send forms but can’t email or print them when completed. Also, can’t see status. Will fix review back to 5-star if ever fixed.
Awful Customer Support
by zeek55555 on 2020/02/12 10:51
I like DocuSign, but after 5 calls to support department and numerous email, I have a support issue that has not been resolved. I was hung up on 3 times and have wasted several hours on the phone trying to work through an issue that has not been resolved yet. They closed my support case before it was actually fixed. I’ll be happy to revise my review once my issue is fixed, but for now, I have reservations about renewing my DocuSign subscription. DocuSign, please contact me to resolve this issue once and for all. Thank you.
Bug issues
by Meme2230 on 2020/02/12 04:45
I have documents in the app that I have been able to complete signature on but the app does not allow you to email the signed documents back. It just continues to say trouble connecting to server even when you are connected to WiFi.
Can’t see status of documents
by Debs1364 on 2020/02/08 02:54
I downloaded the app so I could see if an offer I had made on a home had been read by the list broker. I couldn’t drill down into the details at all and had to use my laptop computer instead. I deleted the app as it was useless.
The app doesn’t work
by Steve9876# on 2020/02/07 18:08
After signing a document in the app, when you click on the envelope or send buttons at the bottom of the screen, a spinner displays and then an error message “The URL provided does not resolve to a resource.” I called DocuSign support. They agreed the app doesn’t work and there is no timeline for when it will work. They said they have higher priorities and have no plans to fix it. They recommended that I use the browser and avoid the app. The app does not work.
Amazing app
by TheOriginal323 on 2020/02/07 05:18
This app is so awesome, I don’t have to print any paper to sign, all electronically and neat! Thank you
Misleading limitations
by AlienFX on 2020/01/29 05:10
What a scam program. You can only send 100 documents (packets) a year. They want 2.88-3.88 per envelope!
Works great but too expensive for my purposes
by Medic4ever on 2020/01/28 21:40
DocuSign is a great service. However I only use it occasionally. Like one month I may use it twice and then not again for several months. $39.99 a month is quote expensive for just a couple of uses. I would be glad to pay $4-6 per use for a per use fee. Please consider having an option for credits instead of a subscription. Thanks
Help!!
by Jj2palmer on 2020/01/27 21:46
I downloaded this by accident thinking I needed it to sign a contract but I didn’t -the creator sent one from his account. I deleted it immediately but while it was downloading it said my account was being charged. Charged for what? I didn’t use it. I didn’t sign in. I didn’t create anything. Please tell me I don’t now have an auto renewal subscription for nothing.
Saved the sale of my home
by AtuRad on 2020/01/19 02:21
Had to figure out how to get something signed asap— my laptop was down...my realtor didn’t know how to get it electronically to us...I used Docusign from my smartphone. Boom Done. Best APP ever!
This is a game chager
by Acelawayane on 2020/01/18 19:19
I love this app I went from having to sign here to here to here and also here to sign once to click to sign all the other documents saves times Easy to use Wish I knew before but the timing is still right anyways!!
App went from great to BS
by Kevy8534 on 2020/01/17 18:44
This app 3 years ago was fabulous. Since then they’ve made to it making it the most worthless app on the planet. Keep it simple
Best App ever!!!
by Missmel23 on 2020/01/15 04:19
I hai
Love it
by IvanGuerero1 on 2020/01/10 06:05
Love it
Me
by extraslimey on 2020/01/09 15:15
Thanks
Awesome!
by Ileliyah on 2020/01/06 15:48
Thank you for creating this app!!! So very AWESOME!!!
Fhfg
by shafloo2020 on 2020/01/01 11:10
Such a great app so convenient and easy to use love it open It up and no problems. Bbbbbbjjghhhhgghhhhggghhhjhhgg
Can’t login - password from Keychain
by Olоlо on 2019/12/30 22:27
First time ever I downloaded this app. Registered by entering name and e-mail credentials. Password was auto generated by iOS as use recommended strong password. Ok. Then got activation link and activated my account. Tried to login in the app: there is no such password for this app/site. Even by search there is no doc or whatever. Just check how your app works with iOS keychain, both registration and login. Currently it’s not working at all. Upd. And even more wrong thing in the app: 1. I cant select my signature as PNG files I already have it scanned. 2. When I tap button in Settings: “Send us Feedback” - nothing happens, at all.
Not functional on latest iPhone
by BHKansas on 2019/12/21 19:10
I love the PC version of DocuSign but the iPhone app lacks any features that makes it usable for me in my real estate sales business. I particularly need to search prior completed documents so I can quickly copy that document to edit and send it to the same client with different terms. The DocuSign app simply does not have a search button for prior completed documents and it doesn’t work to copy a prior document so I have to put the phone down go find my PC and use that feature on the PC which makes the app pointless. If they fix these features, then it would be much more useful. They claim it works on iPhones but often gives the message “you need a bigger screen”. That is ridiculous!
Decent
by Jacob&Dad on 2019/12/18 16:31
Hard to keep things organized like Dotloop but mobile signing feature easier to use.
Love it!
by biggj0sh on 2019/12/17 23:39
I absolutely love this app!
It is so easy
by JEANENEMX on 2019/12/16 19:33
Even I can do it!
Add multiple accounts
by CartmanSPC on 2019/12/15 03:31
Please allow the option to have multiple accounts. I would like to keep work and person separate.
Yeah
by darkeycaine on 2019/12/13 16:07
Best app
No good
by sgsthddjdghfgjgf on 2019/12/12 23:56
Muy complejo
Five stars
by 1VickiB on 2019/12/11 07:03
It works great and it’s super convenient
Took awhile to figure out but it works
by inquiringmindjr on 2019/12/11 06:09
When there is nowhere to sign and send
Solid app - Terrible instructions
by MrJetSetter301 on 2019/12/05 14:49
Nearly impossible to execute small functions and there is no tutorial how to do most of the stuff which just made me furious
Amazing
by Duron Mayra on 2019/12/03 20:17
I freaking love you guys! You saved me an hour trip!!!
Great Software
by kgm2010 on 2019/11/25 18:27
I love it! Best thing ever!
DocuSign the best.
by eltonjd04 on 2019/11/23 07:33
‘‘Tis is great. Now I can sign it from a distrancs. Grateful. JDE
President
by Progressive demo on 2019/11/22 20:38
Love this app, so easy to use too🙏
Very hard to operate on an iPad
by alenaitkin on 2019/11/22 04:35
Only 2 options : me signing or others Can not input together myself and other signors at one time with set up signing order
Agreed as no longer useable..
by T.y.t on 2019/11/18 06:16
The app has significantly changed... in a sense where you can’t do any kind of changes to an existing envelope and dragging signature boxes and text boxes are super inaccurate. You used to be able to login to DocuSign via Safari to make changes to an existing document that was already sent for signatures. Now the website version via safari forces you to go to use the app- but then the app doesn’t allow you to make changes! It’s frustrating because having an app, more than often times means you’re not near a desktop/laptop!
No longer useable
by Clive Jacobs on 2019/11/16 13:20
They ruined it with their latest update. It’s no longer useable on mobile. You can‘t edit templates, change custom contracts, copy contracts, you basically can’t do anything on mobile at all except send the same contract with different name on it. Absolutely useless. Our company used their service for 7 years, it was great, but we had to cancel today because it’s useless now to anyone who needs to change the contract information. Great job Docusign. I’m sure your users enjoy needing to bring a computer everywhere they go in order to send a custom contract.
Password nonsense
by gggkuygnkh on 2019/11/13 04:49
I didn’t ask to change my password, hate being forced to do it, and not being able to use even parts of the old one is ridiculous. Thanks
Amazing
by nessiieeeee on 2019/11/09 17:34
I love this app! So convenient!
No accessibility no email
by tattoojon145 on 2019/11/06 14:57
No accessibility and no way to email. Very crappy app.
Very easy to use ..Great app very!!!
by Not good 1 on 2019/10/26 18:36
A must have
LOVE
by Accrealestate on 2019/10/25 12:40
LOVE LOVE LOVE 🙏🏾❤️🙏🏾
Awesome App
by Joe555555gggggggggg on 2019/10/18 09:33
DocuSign is an awesome app. It save later a lot of time and and is easy to use
Can’t open it
by Signerbuddy on 2019/10/16 23:22
The latest available version V2.24.x crashes on my iOS 12.4.1 every time I opens it.
Excellent application
by sonofshalom on 2019/10/16 22:33
Easy to work with, efficient. Excellent resource to work !
Great services! So convenient!!!
by barbee92 on 2019/10/13 12:29
Thank you
The best app easy and breezy
by Pinkcandychic on 2019/10/09 13:34
Thanku for making this app for people like me 😘
Best signing app! Truly makes it so much easier for my business!
by Gina2kool on 2019/10/07 19:28
Helped me lots of times while I am travelling! Do easy to use!
Not so great.
by Brandon Shaw on 2019/10/04 22:02
DOCUSIGN is a user friendly but the app needs updating. When you go to type in a name the email addresses doesn’t auto fill like if you use the desktop webs page version which is very irritating because you have to enter their email in every time. Sharing is also very slow and takes forever to load.
Simply the Best
by Lord Headsdhot on 2019/10/03 18:38
This is ABSOLUTELY the best app for signing documents. Extremely easy to use I tried several others and they were very difficult to navigate this app is truly 🎶SIMPLY THE BEST 🎶
Great App
by pwalden on 2019/10/02 17:12
I loaded docuSign. Created account. Uploaded and signed court docs and doc was send within minutes! Thanks docuSign!
Awesome App
by Epatermo on 2019/10/02 09:48
This is one of the few business apps that has never ever failed me. And one I use more than I ever thought.
Great convenience!
by da1unicorn on 2019/10/01 19:19
Very intuitive, user friendly. Convenient to business productivity! Thanks DocuSign!
Awesome
by The creator Rox on 2019/09/30 20:07
It’s super convenient and really easy to use.
Review
by Amazing by on 2019/09/28 18:25
Love this app, very user friendly! Been using for years! Highly recommended!
First time user
by Happy Genius User on 2019/09/27 13:46
DocuSign was simple to sign up for and simple to navigate. Saved me a bunch of time! Try it.
Awesome service
by basbalmum on 2019/09/27 01:59
So easy and convenient!
Software
by very super annoyed on 2019/09/25 00:47
Super complicated
Docu sign
by HattonBoy on 2019/09/24 15:43
Clutch!!!!!
Time Saving Device
by Sofla Steve on 2019/09/23 20:07
Excellent APP! Easy to use and permits you to deal with important Documents on the Fly!
Administrator
by $Rob G on 2019/09/23 14:43
Great help...this app is so convenient
Review
by Dadzak on 2019/09/22 10:15
Great application. Saves so much time and trouble authorizing documents over long distances.
Saludos
by mcrescio on 2019/09/22 01:09
Excelente herramienta, es de gran utilidad.
Awesome!
by Lo$oDaprince on 2019/09/21 00:08
I love This app, it’s convenient and easy!
This app is indispensable.
by Bulbinator on 2019/09/19 16:04
I use this app all the time and mostly love it. I do wish it had a few more features which would make my life easier like being able to save more personal info (address, SSN, phone# etc). Also some kind of auto fill feature or at least something that recognizes where I need to fill in information.
Five ⭐️
by Elshadai$ on 2019/09/15 21:14
Excellent app
Saving Grace
by YCBTT on 2019/09/15 11:55
This app has been a saving grace..!
Frustrated with the screen
by forgetallthis12345 on 2019/09/14 18:25
Kept screen shifting on me when I was trying to place text in a specific spot
Awful, extremely limited
by Misskaseynicole on 2019/09/13 19:34
As the sender, you can not edit or correct a document AT ALL on the mobile app version. This strictly requires desktop use.
Mobile app is fan
by Chicago Home Inspector on 2019/09/13 14:17
When you’re on the road, Accessing documents for a last-minute inspections, reports or clients this is a great help no need to go back to the office or fax machine. I give this app 10+ rating for its ease and use. Great job
Not working on iPad..
by Genevieve Andre de on 2019/09/12 23:08
The app is not entering my signature on a regular document where it should be easy. Perhaps it’s an iPad problem? It will allow me to click Signature but then it just looks like its processing but never enters it.
My life is easier.
by cmac49er on 2019/09/12 22:06
Thanks
Great Product!
by Team Powerhouse David Lemel on 2019/09/11 15:05
I love how easy and fast this product is for my work!
Easy to use
by LGC TRANSPORT LLC on 2019/09/05 16:31
Awesome app.. Highly recommended LGC TRANSPORT LLC
The only app that works
by insert signature here on 2019/09/04 17:28
I’ve entrusted DocuSign to legal and employment documents. I used it on both my android and iPhone. It’s the only one that maintains the integrity of the document and allows me to sign and date, and it’s free.
President
by adam K money on 2019/09/01 12:04
Amazing app
Signing made easy
by Ron1802 on 2019/08/31 13:20
What a great app!!
Solves the problem but not in the best possible way
by MadTypewriter on 2019/08/30 02:27
Signing documents through this app is very convenient but if you need to type your name and date, the free version of it creates stupid frames you can’t get rid of. It’s very inconsistent when you work with a PDF version of a document on your smartphone and do not have access to your laptop. Advice: if you have access to your laptop, type your name and date first and then use the app for signing things.
Tiny signature
by CharlieO8216 on 2019/08/28 23:51
Wish I could make it bigger
Frustrating
by Keila526 on 2019/08/26 16:05
Trying to learn how to use the app so I called support and the one who answers is not very fluent in English so I constantly have to repeat my question and I keep being put on hold so she can figure out what I’m asking. So frustrating to take 2-3 times longer on this than it should.
Doesn’t work!
by !;8,'eishfoekhwwn on 2019/08/26 14:11
I downloaded and it took forever to work!
Love DocuSign
by Emmett Family Real estate on 2019/08/25 20:51
My company paid for us to use a competitor of DocuSign and I just can’t make the switch! I just did an entire offer from an open house and it was seamless and time efficient. What I spend in dollars, I save in time.
Superb application on the go
by Xicanarider on 2019/08/23 21:04
As a busy Realtor on the go, it is imperative that I’m able to not only give a quick signature but also obtain one from my clients. Thank you for making it so easy to do business in the car. 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽
Armando’s Tile and Stone Cleaning
by amansojr on 2019/08/23 12:45
Excellent app and it’s easy to drive to sign a document.
Does it matter?
by Does it matter? this one does on 2019/08/22 22:01
Awesome.
Saves time
by Awesomely cool game1117 on 2019/08/22 15:53
My printer scanner broke and this saved me so much time
Docusign
by Cubular2 on 2019/08/20 21:51
Very cool program, I have been waiting for this type of technology advancement for a long time. Thank you. Only glich I had that I couldn't get my printed name box to become bigger so it fit the document and there are no directions that I found that explains how to make my signature bigger to fit the documents
Security threat
by Halkatib on 2019/08/20 13:42
I have been getting pop up on my iPhone whit a message that some other email trying to manage my DocuSign account and controls on my behalf very alarming can someone look at this or call me @ 614-329-2969
DocuSign
by Longevity 10 on 2019/08/17 15:46
Great tool.
Satisfied cx
by dannyg2692 on 2019/08/16 17:51
Loving the app , y’all
Easy to Use
by Erickson1092 on 2019/08/16 16:17
I love Docu Sign to conduct my business. I can review and sign documents from anywhere.
Bad bad bad
by letsgetdisbred on 2019/08/15 21:59
This is not working please don’t download this app because it’s horrible thanks!
Evelyjean
by Evelyjean on 2019/08/15 19:42
Am I done
Offline signing doesn’t work - frustrating
by JesseHarlan on 2019/08/15 16:03
The concept seems simple, and DocuSign professes to make it simple, but in practice it is buggy, difficult, and nearly useless. In-person signing should be simple, right? I followed all the steps, client signed, we were offline but I had downloaded for offline use. Nope - “sync failed” comes through in email. So now I have to bother my client with an email request for signature, which defeats the entire purpose of in-person. Come on, DocuSign, this is 2019!
Luv it
by alisglov70 on 2019/08/14 17:36
This app has saved me so much time and effort on many occasions. So simple to use
Great app but needs “Strikethrough” feature
by Mat 0679369 on 2019/05/09 03:27
I love this app as a real estate agent. I use it all the time, primarily on my iPad Pro, because I’m always on the go. However, I wish it had a “strikethrough” feature like it does on the desktop version. Also, I wish you could resize the signature and initial prompt like you can on the desktop version. One workaround I found for strikethrough is to make the strikethrough on Preview from Files on iOS. Then upload it from mobile Safari web version of DocuSign. Save and close. Then, open it on app. The strikethrough is there. Seems to work but wish it worked on app itself.
Spotty function and support
by cvonline on 2019/04/01 14:51
UPDATE: I received a reply from development. That’s a good sign. I am updating to four stars. It could benefit from a freehand option and a snail mail field. There is no multiple signer option when they’re all in the same room. Those would make a five star app. I am testing DocuSign as an alternative to SignEasy, which I have used for years. There is no freehand option on DocuSign. When DocuSign works, it works well. However, the real problem began when I received an email with a pdf, and DocuSign failed to import it. When I contacted support it took an hour for them to tell me that that’s not how the app works (incorrect). If I had not been able to use SignEasy to sign the PDF, it would have been a serious problem for me. I need to be able to rely on a signing platform, and so far I can’t rely on DocuSign or SignEasy. This review seems to be the only way to alert DocuSign to the problem, as support was a waste of time.
Can’t finish and send
by Data Flunky on 2017/12/07 19:46
I received a document to sign using Docusign. I followed the instructions, although very few were provided. After signing, I hit Next at the top of the page — and hit Next at the top of the next page over and over (it was only a 3 page docuent!) until I gave up. Then I found the menu but there was no option to finish. The first option on the list was to Finish and Sign Later. After selecting that option, I thought maybe it didn’t work was because I had not downloaded the app, although I had not been told to do so and, upon finding the app and reading information, I learned that it should not be necessary to download and install the app if trying to sign something sent to me. Nevertheless I downloaded the app and tried again — with the same results. Needless to say, I do not plan to purchase this app. I also told the sender of my problems and was told they would send a printed document in the mail — and I was told they had also had problems. Piece of junk!
A lifesaver!!
by Trinity 147 on 2018/10/28 15:58
Great little app. It’s a lifesaver when you need to e-sign something & don’t have access to a computer. I gave 4 stars instead of 5 because l think there is still room for improvement. I have iPhone. Filling out forms using the text box is a little cumbersome & sometimes downright frustrating. Trying to place text boxes, sometimes they are too sensitive (moving about when trying to type or erasing previous entries) & sometimes not responsive enough (I have to tap many times to get options to pop up or remain on screen). So far, though, I’m a fan. It’s the best thing I’ve found for mobile signing. So keeping my fingers crossed, hoping the developers will make a great little app even better.
You had ONE job …
by Nino186 on 2019/05/31 20:46
I don‘t normally write reviews, but this app is so bad that I feel compelled to share my frustration. The only use case of this app for me is to sign documents other people send me. I can never manage to get a decent looking signature into any of the documents. There’s two options for me: the “scan” feature, which keeps cutting off parts of my signature, or embeds my signature in a huge amount of white space for no reason. I can scan my signature just fine in any other app, like “Scanner Pro” for example. Why can’t this work reliably in this app? The other option is to “hand-draw” a signature, which never looks like my real signature if I draw it by hand. I do have an iPad Pro with Pencil, but the only choice for a virtual pen there is way too thick. So even though I can draw my signature reasonably well, it looks like I drew it with a Sharpie. Why does this app not support the Apple Pencil? I can draw my signature perfectly in dozens of other apps, only in this one it ends up looking like sh*t. This app has one job, to collect signatures, and any other *general purpose* scanning or drawing app works better for this. Except of course, there is NO WAY for me to import a scanned or drawn signature from another app. Has anyone at DocuSign actually ever tried using their own app?
DocuSign is the Best and it's simple
by Curran24 on 2018/01/18 17:16
One of my favorite apps! I've been using DocuSign for years and have had no complaints. It's simple and user friendly. If you can't figure it out, then it probably has something to do with you and not the app or service itself. I use this a lot with my job and also with my family and friends. Signing documents can't get any easier. It literally take me less than a few minutes to import a document into DocuSign, place signature and/or other necessary fill-in’s, and email the signed copy right back to myself, or necessary party.
Can’t log in... need SSO option (Okta etc)
by Mikemike20 on 2017/10/29 19:29
Can’t log in. Need to add integration for SSO solutions like okta on mobile. This will not take my normal SSO password and so have no idea what my actual DocuSign password is since on desktop it is always passed through via SSO. SSO is mandates by our organization. I also tried the log-in with salesforce option, did that, successfully logged in (with SSO) and when it passed the info over it said “name and email combination already exists for this account” - no kidding, I’m trying to log in (existing user) and instead it is trying to create an account. I’m actually a big fan of docusign and the desktop app is amazing, new UI is nice - but when I can’t even log in on mobile to check on documents over the weekend it’s pretty darn frustrating. Please add better way to log in (SSO support) and I will change to 5 stars.
Everything works except notifications
by iforg0t on 2019/03/07 23:23
Creating a signature and signing is easy. Signing and finishing the doc is quick if I’ve already read it. However, I like to read the document as I sign, so I wish it were easier to sign inline while reading the doc, instead of the app immediately skipping to the next place to sign, sometimes several pages further down. The app does not know or notify me when someone sends me a document. I have to first open the app, and then it finds new entries. Shouldn’t it be getting them by push notification without me having the app open? I have all notifications enabled for this app.
Great app but could use some tweaking
by NoahIan on 2019/03/27 14:31
I have been using the DocuSign app for years now for my business. It’s nice but would love to be able to make strike thru and changes to emails and documents if mistakes are made. As of now, if I make a mistake Lets say in the signer’s email. I have to reload the documents and do it all over again. After someone has signed and they need to make a change. I have to send the document to another app to make changes, then send back to DocuSign to have them initial those changes. It would be nice not to have to send to another app to make changes and just do it directly from DocuSign. Call me if you want help to improve the app. As I use it several times a week.
Latest update rocks
by ilikeapu on 2019/02/02 21:50
I’ve been using this app for the last year and a half. Typically it’s a last resort because it was clunky and didn’t have all the features I needed so I’d generally prefer to wait til I was at my laptop. The most recent updates (which I discovered just now by accident) have made me VERY happy. Able to edit/send drafts now. Easier to change between signers. Easier to add documents. I suspect there are other changes as well but I am satisfied with those I mentioned. Much needed improvements are going to make my work life a little easier.
Amazing app
by Julie Juliano on 2018/08/17 04:28
Coming from a hi tech career and into Real estate I was disappointed with the technology or lack there of. However, Docusign has truly transformed my business and the ease of use for my clients - even the not so tech savvy. I am able to do anything anytime from my phone or laptop. It is a phenomenal app and I give it my highest accolades and strongly recommend for any agent. Being a Masters club member I appreciate any app that makes me more efficient and helps my clients.
Issue Finish and Close
by Hardwork316 on 2018/04/11 05:21
I have been using this app for years. And now there’s a major bug! I wasted 2 hours trying to sign one document. Apparently after signing a document, if you choose Finish and Close, the document does not show up in the list of documents. Frustrating. I also deleted my entire list of previous documents and they keep coming back. I have uninstalled and installed and no luck. I have imported from Dropbox and email, sign and close. No luck. HOWEVER, it did work... after I signed, selected Finish and Email. After emailing, I got the document finally in my list along with all the duplicates of trying to sign Finish and close before. So frustrating. 1 star review until I see this fixed.
Deleted without Using
by TimothyE on 2019/01/24 15:14
Well, I thought this might be useful on occasion to transmit documents and get signatures, so I downloaded it and was told to sign in after agreeing to terms and conditions. I started reading the terms and conditions which carefully lay out the rights of Docusign and should list the rights of subscribers, but I couldn’t find subscribers had a right to anything. They don’t have a right to sue, and apparently don’t even have a right to clearly know what they will be charged before agreeing to a binding contract. I decided my life would be simplified and potentially less aggravating without Docusign so I deleted it. Better to just email documents and have FEDEX bring them to me signed the old ironed way.
MAKES LIFE SIMPLE!
by texasguppie on 2018/07/27 13:58
When a document arrives that needs immediate attention and I’m not at home or in the office, DocuSign makes taking care of business a piece of cake! If you don’t have DocuSign you’re probably still wearing a powder blue leisure suit, white shoes and matching belt! Step into this century and download DocuSign (you can still allow BeeGees music to play in the background as you take that step but get rid of the gold chains and 8-track player!)
Not iPad Pro - iPhone friendly for Real Estate
by SLC UT on 2018/05/07 02:29
I’ve been using DocuSign for several years. Recently I upgraded to an iPad Pro after being told at the Apple Store I could do anything on the iPad Pro I did on my MacBook Pro. I am able to do almost everything, except DocuSign. More often than not I need to drag and drop an additional signature, initial or other field elsewhere on the document. I have tried EVERYTHING! My finger, my apple pen nothing works. Can’t drag and drop. Then after fighting with it for 10 minutes FOR ONE FIELD- out of nowhere DocuSign just drops the field somewhere else on the page and you cant move it where you need it to go. Total garbage!
Necessary update
by Just wanna write a review on 2019/03/04 15:36
App works pretty well but needs to have the ability to remote sign after the document has been submitted for signature. For example, I use the Docusign TR and there is no ability to upload docs to sign on Docusign app from the DTR without submitting an envelope which locks it. As a real estate professional I need to be able to have clients sign in person and the documents sent to their email once complete. It’s a more fluid process if it interacted with DTR and DTR app. Thanks.
A Must for Digital Offices
by jelewis on 2017/11/22 20:53
I am trying to go paperless, and this program has become a must. I use it at least 2-3 times a day. It works seamlessly with DropBox and my other most-often-used document handling apps. I'd recommend it to anyone. Updated: The current version is unusable. Will not export documents to DropBox or email. Let me know when you fix it, so I can use it again.
So simple to use
by MrSandman996 on 2018/06/27 13:17
Had to fill out and sign an insurance form that l received as a PDF file in my email. Opened it up right there on my smart phone using Docusign and the squares were easy to fill in, move around, and the options with my name and signature were all there nice and crisp and neat. Took me less than two minutes to email back the finished form. Thanx for a great app. Male, 55, FL
Amazing! Amazing! Amazing!
by Prettyboyz402 on 2018/11/28 18:07
This application has been so wonderful getting the job done as far as signing documents without being in person and also made things more convenient for me and I’m pretty sure others that we can get things signed without being there in person thanks so much And I would recommend this app for anyone use
No longer useable
by Clive Jacobs on 2019/11/16 13:20
They ruined it with their latest update. It’s no longer useable on mobile. You can‘t edit templates, change custom contracts, copy contracts, you basically can’t do anything on mobile at all except send the same contract with different name on it. Absolutely useless. Our company used their service for 7 years, it was great, but we had to cancel today because it’s useless now to anyone who needs to change the contract information. Great job Docusign. I’m sure your users enjoy needing to bring a computer everywhere they go in order to send a custom contract.
Amazing app
by tme8907 on 2018/08/17 21:48
Didn’t have access to my printer/fax machine, so I literally downloaded this app because I was in a pinch for time and really needed to get a signature on a document. It was so easy to use and super convenient. There is even a option where you can insert your name and the date! I love this app and am keeping the app just in case I ever need it again. Highly recommend!!!
Great and extremely useful app!
by Languagelady on 2018/08/17 14:39
I just signed and emailed an important document that had to get out today although everyone in the office is not in today. Not getting it in promptly would have had unpleasant consequences. Process took less than a minute. I've been using it for more than a year. Fantastic when on the road!
Quit working around 7/9/19
by Raazmataz on 2019/07/13 13:38
After updating the app, unfortunately it now only says no data available and refuses to see any recent contracts I am working on-which obviously is no good. Have checked three times for a new update and no dice-Really unfortunate when I was getting to be really reliant on this for mobile updates
Solves the problem but not in the best possible way
by MadTypewriter on 2019/08/30 02:27
Signing documents through this app is very convenient but if you need to type your name and date, the free version of it creates stupid frames you can’t get rid of. It’s very inconsistent when you work with a PDF version of a document on your smartphone and do not have access to your laptop. Advice: if you have access to your laptop, type your name and date first and then use the app for signing things.
Perfect for ANY docs
by ettoten13 on 2018/01/24 21:33
Love it! It works perfect for all the docs I have needed to sign, date, check mark, etc., since I was made aware of this app (2012). Love that I can make MY signature & have it set for every time I need to sign something. I guess you can say the only downfall is that when people receive your signed doc, the signature doesn’t always show on the dotted line. But so far no one has had an issue with that.
Can’t use the app
by jackie_1818 on 2018/11/29 16:48
I have been using the app for a few months without problems. Yesterday I found I can’t get over the Important Updates page. It’s the first page when you open the app. It has 2 links to view 2 legal documents. I clicked the links and viewed the 2 documents multiple times. But even after you viewed the documents again and again, the OK button on this page does nothing. I’m stuck on this page! I can’t imagine they released such a non functioning version of the app. Please fix it so people can actually use the app!
Agreed as no longer useable..
by T.y.t on 2019/11/18 06:16
The app has significantly changed... in a sense where you can’t do any kind of changes to an existing envelope and dragging signature boxes and text boxes are super inaccurate. You used to be able to login to DocuSign via Safari to make changes to an existing document that was already sent for signatures. Now the website version via safari forces you to go to use the app- but then the app doesn’t allow you to make changes! It’s frustrating because having an app, more than often times means you’re not near a desktop/laptop!
Love this App
by Frigid313 on 2017/11/28 13:43
This app is so convenient. I was in the middle of moving so didn't have access to my scanner or printer. I had deadlines to meet at work and things that needed to be completed, signed and sent back. Thankfully I stumbled upon this app that allowed me to do all of the above in a matter of seconds. It's so quick and easy and best of all free. Best find ever!
A great app and easy to use
by Louisabt on 2019/03/02 00:11
I like like how it works, and was able to sign a trial document and email it to myself. I do need to learn how to make my signature larger. I also like that I could insert my typed name as well as the date. Icons and instruction are straightforward and easy to follow. I would recommend this app highly to my friends.
Offline signing doesn’t work - frustrating
by JesseHarlan on 2019/08/15 16:03
The concept seems simple, and DocuSign professes to make it simple, but in practice it is buggy, difficult, and nearly useless. In-person signing should be simple, right? I followed all the steps, client signed, we were offline but I had downloaded for offline use. Nope - “sync failed” comes through in email. So now I have to bother my client with an email request for signature, which defeats the entire purpose of in-person. Come on, DocuSign, this is 2019!
Was perfect until recent updates
by chukk p on 2019/03/20 14:28
This app was perfect! You clicked once and the first letter would automatically show the address or name or most recent thing typed. This made it very easy for sign an app. Now you have to click on the location would you want to type on that it will give you options then you will have to press tax and then struggle to get in the right location and size. Also once the document is “completed” you cannot go back to edit! Someone really failed on this update...
This app is indispensable.
by Bulbinator on 2019/09/19 16:04
I use this app all the time and mostly love it. I do wish it had a few more features which would make my life easier like being able to save more personal info (address, SSN, phone# etc). Also some kind of auto fill feature or at least something that recognizes where I need to fill in information.
User friendly
by MJ Quin on 2018/09/19 19:30
It is very user-friendly compared to others that I have tried the interface is great and amazing easy and quick and access is your documents that you have wherever you’ve saved them. Recommend this to anybody and everybody.
Doesn’t allow me to change my signature
by aaronchow0727 on 2018/02/19 23:48
Someone sent me a document to sign. After I signed and sent the document, I requested to sign the same form again as I used the wrong signature. However, it doesn’t allow me to change my previously sent signature. They suggested that I create a free account. However, the document doesn’t show up in my account, so I can’t change my signature. So I decided to print, sign the form and fax it back. I’ll stay away from this service until they figure out how to do this simple step.
Easy to use and super convenient
by LiloDubs on 2017/10/05 22:54
I love that I can sign and send documents on the go. The app is simple to use. (The only issue I've had is sometimes the cursor in the text box disappears before I can start typing, but it works eventually). On of the most useful apps on my phone.
Easy for the inexperienced
by grateful and relieved on 2018/08/24 13:54
I needed a document signed and the company expected me to email it back to them. I figured it out after reading the information given on DocuSign. I can learn, but I have mainly perseverance to account for learning this. I hope to enjoy this in the future.
Techno challenged— no help
by mdidiva on 2019/02/05 20:47
Miserable two day torture navigating your site for signature on document. Submitted numerous requests for support and no response to any. Techno challenged — and site prevented input from logging in— transfer of document, picture of signature ...and a day later, informed that I already had the account from a previous time. Site should have picked up on that right away and saved me the torment. Needed this yesterday and had the document ready. This is unacceptable. I dread ever having to go through again. Zero customer support. Marilyn Land
So convenient
by myagentkristine on 2018/06/28 14:38
Great that we can sign on the go and the convenience of at-a-glance updates for what isn’t signed makes a big difference. Hoping for improvement in one area: at times the documents get shrunk when they’re uploaded from the phone.
User Friendly
by onke-tonk on 2018/02/07 14:55
I use DocuSign on a regular basis, it makes doing business convenient and efficient. I've been using DocuSign from my computer for years, but now have started using the app from my phone which makes multitasking that much easier!
So helpful
by kaylaJF on 2018/11/20 17:31
This app works well for times when a document needs to quickly be signed and filled out!!! It’s so great it can be done online rather than having to print it out and then scan it back in again.
Make the setup more complicated
by afvf on 2019/03/21 14:54
This is such a bad app. I have seen a lot, but something this straight forward to take 45 min to setup, because between web browser and in app registration the effort is just not worth it. Furthermore, the handling of signatures is done so bad that I can no longer read my signature, since it comes out so small after signing that only with largest enlargement allows me to read it... they have a long way to go and should not release some kind of beta version to the public. I REFUSE TO BE GINNY PIG THE DEVELOPER!
Proprietor
by DLSrls on 2018/04/05 16:12
After you have it set up and learn how to transfer documents in and return to sender or you can send your business document for signature it becomes easy. At first make sure you verify the other party has received it. Great for on the go ASAP business contracts
Nope
by Stone Tone on 2018/10/30 18:45
It’s slow. Downloading a document and then sending it takes forever. It is NIT a user friendly. It cannot find a signature line on a scanned document on its own. Scanned photos are often blurry. Scanned photos are downgraded in quality to compress the image so it downloads faster (which is already incredibly slow), so the image you see and the image you send are different. Try TurboScan instead. It’s free, faster, more user friendly, and has all the bugs worked out.
I’m not sure about this app
by trishgreg on 2018/07/20 01:41
The app gives almost no instructions, but I finally figured out how to add a signature- it was very small and could only increase the size just a little- but was never able to add the date. I tried to email it anyway, but have no idea if it went through. More specific instructions would be greatly appreciated.
A Great App
by DACAKELADY on 2019/02/02 05:14
So this app is wonderful. I can’t begin to tell you the money you can save by not having to go to places like FedEx just to print/scan/fax documents when necessary. It’ll take a bit to get used to but it’s worth its weight in gold. I highly recommend it!
Perfect solution.
by jeffkaustin on 2018/05/23 23:53
I am so pleased with the ease of getting things signed while I am out in the field. It keeps me from having to sit in the office and complete my transactions. It’s almost easier signing contracts from my phone than it is to sit face to face and make the deal!
First time using it
by Papa_Bagel on 2018/06/06 19:38
First time using it and it worked flawlessly. I opened up an email document then signed, printed my name and dated the attachment within a matter of minutes. If it works the same going forward it will truly deserve the five star rating.
Could be better
by Thmper88 on 2018/11/12 15:40
Good app. Would be more user friendly if you didn’t have to manually size and align every text box to every line needing text. And everything is so small, it’s hard to maneuver on the screen; especially if you’re a perfectionist and want things neat. When that’s the case, you might as well just print, sign and scan it yourself.
What happened?
by KCAndroid1 on 2018/02/10 00:13
What is wrong with the app? For a couple of weeks, after I sign and click finish, it takes forever. Then when I try to email the signed document, it gives me a screen to fill out an email. It used to access my contacts, what happened? After years of using this successfully, it is currently awful.
Rating Trends
80,52,33,46,80,73,35,23,25,14,47,97,50,44,52,36,30,47,51,112,76,88,54,25,39,70,53,94,70,48,18,33,28,29,24,40,34,25,36,65,25,42,43,35,23,35,54,38,67,59,42,30,32,74,52,60,49,44,21,35,48,66,59,52,36,13,34,59,53,48,51,34,24,34,58,61,68,57,49,18,29,66,53,47,48,34,20,31,43,50
All Versions
5.0
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Current Version (2.24.3)
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131,393 total
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Version History
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Keyword Volume Hits KEI Rank
document
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signature maker
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signature
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signature app
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sign easy
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digital signature
27.45
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email signature free
38.56
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esignature
22.78
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electronic signature
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docusign
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documentos rne
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fax app
65.94
easy signs
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my legal shield
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legal zoom
12.32
digital signage software
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digitap free
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landtech esign
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fax apps
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Screenshots
Keyword Volume Hits KEI Rank
document
14.55
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signature maker
26.99
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signature
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digital signature
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esignature
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sign easy
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email signature free
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signature app
27.70
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electronic signature
309
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a signature
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docusign
829
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Search Visibility
App name
docusign - Upload & Sign Docs
Description
Electronically sign and send documents to deliver great experiences for your customers and employees. With docusign's mobile app, you have the ability to complete contracts, approvals, and other agreements in minutes from almost anywhere. Do business faster and be more efficient with the esignature solution that's trusted by hundreds of millions of users around the world. • Fill out and eSign documents for free, there is no monthly limit. • Send documents for others to sign. • Securely store, manage, and access your documents from anywhere. Common documents to sign with docusign • NDAs • Sales contracts • Health care documents • Financial agreements • Waivers • Permission slips • Lease agreements Key Features: Signing Documents • Fill out and eSign documents for free, there is no monthly limit. • Send the complete document to anyone via email, Dropbox, Box, Evernote, Google Drive, and more. • Create and customize your personalized signature right from your iPhone or iPad. • Supports PDF, Word, Excel, Images (JPEG, PNG, TIFF), Text, and more. • Open an email attachment in docusign or important documents from cloud services including Dropbox, Box, Google Drive, Evernote, and Salesforce. • Offline access allows you to sign even when there isn’t internet connection – even on a plane. Sending Documents • On-the-go features allow you to import and prepare a document entirely on your device. • Guide your signers with “Sign Here” tags that show precisely where to sign, initial, or add additional information. • Set the signing order and workflow for multiple signers. • Receive real-time push notifications when a document has been signed. • Remind signers a document is waiting for them to sign with a single tap. • Void documents already out for signature. • Supports both in-person and remote signing options. Legality & Security : • Legally binding—docusign’s legal signatures comply with the eSign Act. • Complete audit trail to see who signed when and where. • Documents are encrypted—safer and more secure than paper. • docusign is ISO 27001 SSAE16 compliant. In addition to our free plan, which includes unlimited signing, we also offer several premium plans that include more features & document sends. You can access information regarding our premium plans by tapping the “upgrade” button in app. Standard Plan: • Send documents out for signature. • Access to advanced fields including docusign’s most popular. • Manage signing on-the-go. Remind, void, in-person signing, and reusable templates. • $299.99/year or $39.99/month Real Estate Plan • Send documents out for signature. • Powerful real estate features including zipForm(r) Plus integration and web branding. • Managing signing on-the-go. Remind, void, in-person signing, and reusable templates. • $299.99/year or $39.99/month Personal Plan • Limited document sending. Send up to 10 documents monthly. • Access to essential fields. Request signature, date, and name. • Reusable templates so you can standardize your documents. • $119.99/year or $14.99/month Subscription information: Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period For questions or feedback email us @ mobilefeedback@docusign.com. Find out more about docusign and electronic signatures at https://www.docusign.com/how-it-works. docusign Privacy Policy: https://www.docusign.com/company/privacy-policy docusign Terms of Use: https://www.docusign.com/company/terms-of-use
WILL NOT LOAD DOCS ONCE THEY’RE SIGNED
by sixsix250 on 2020/02/20 01:31
Every time I receive a completed document and try to load it, it states, “Error Loading Document.” This is unacceptable and frustrating. I’m forced to go online to their website and retrieve the document. I’ve utilized this app for awhile, and never had this problem until this week. What gives?!?
Does not work!
by Juristdoctor on 2020/02/19 22:56
Whenever I attempt to email a document I have signed, I get a “communication error” followed by: “The URL provided does not resolve to a resource.” Have reinstalled and restarted. Nothing helps. App useless.
App NOT WORKING
by 123srs on 2020/02/19 04:31
As the others have stated, the app is not currently working. It allows you to sign but you can’t send it thru email or other apps! Frustrating!!!
Great app
by Donaboy on 2020/02/17 06:00
This is really handy app really great
No “correct” option...?
by PelicanPio on 2020/02/16 03:00
Any chance you create the “correct” Option on the app? I have to use the desktop version if I’m correcting any initials or changing an email.
Doesn’t work
by ThGdFathr on 2020/02/15 16:23
Keeps giving me an error “the URL provided does not resolve to a resource” with no further explanation on my first signature. Useless so far.
Get ready for the flood of 1-Star Reviews and cancellations.
by Seonac on 2020/02/12 16:38
The app is currently broken and the support department has no idea how to fix it. Can send forms but can’t email or print them when completed. Also, can’t see status. Will fix review back to 5-star if ever fixed.
Awful Customer Support
by zeek55555 on 2020/02/12 10:51
I like DocuSign, but after 5 calls to support department and numerous email, I have a support issue that has not been resolved. I was hung up on 3 times and have wasted several hours on the phone trying to work through an issue that has not been resolved yet. They closed my support case before it was actually fixed. I’ll be happy to revise my review once my issue is fixed, but for now, I have reservations about renewing my DocuSign subscription. DocuSign, please contact me to resolve this issue once and for all. Thank you.
Bug issues
by Meme2230 on 2020/02/12 04:45
I have documents in the app that I have been able to complete signature on but the app does not allow you to email the signed documents back. It just continues to say trouble connecting to server even when you are connected to WiFi.
Can’t see status of documents
by Debs1364 on 2020/02/08 02:54
I downloaded the app so I could see if an offer I had made on a home had been read by the list broker. I couldn’t drill down into the details at all and had to use my laptop computer instead. I deleted the app as it was useless.
The app doesn’t work
by Steve9876# on 2020/02/07 18:08
After signing a document in the app, when you click on the envelope or send buttons at the bottom of the screen, a spinner displays and then an error message “The URL provided does not resolve to a resource.” I called DocuSign support. They agreed the app doesn’t work and there is no timeline for when it will work. They said they have higher priorities and have no plans to fix it. They recommended that I use the browser and avoid the app. The app does not work.
Amazing app
by TheOriginal323 on 2020/02/07 05:18
This app is so awesome, I don’t have to print any paper to sign, all electronically and neat! Thank you
Misleading limitations
by AlienFX on 2020/01/29 05:10
What a scam program. You can only send 100 documents (packets) a year. They want 2.88-3.88 per envelope!
Works great but too expensive for my purposes
by Medic4ever on 2020/01/28 21:40
DocuSign is a great service. However I only use it occasionally. Like one month I may use it twice and then not again for several months. $39.99 a month is quote expensive for just a couple of uses. I would be glad to pay $4-6 per use for a per use fee. Please consider having an option for credits instead of a subscription. Thanks
Help!!
by Jj2palmer on 2020/01/27 21:46
I downloaded this by accident thinking I needed it to sign a contract but I didn’t -the creator sent one from his account. I deleted it immediately but while it was downloading it said my account was being charged. Charged for what? I didn’t use it. I didn’t sign in. I didn’t create anything. Please tell me I don’t now have an auto renewal subscription for nothing.
Saved the sale of my home
by AtuRad on 2020/01/19 02:21
Had to figure out how to get something signed asap— my laptop was down...my realtor didn’t know how to get it electronically to us...I used Docusign from my smartphone. Boom Done. Best APP ever!
This is a game chager
by Acelawayane on 2020/01/18 19:19
I love this app I went from having to sign here to here to here and also here to sign once to click to sign all the other documents saves times Easy to use Wish I knew before but the timing is still right anyways!!
App went from great to BS
by Kevy8534 on 2020/01/17 18:44
This app 3 years ago was fabulous. Since then they’ve made to it making it the most worthless app on the planet. Keep it simple
Best App ever!!!
by Missmel23 on 2020/01/15 04:19
I hai
Love it
by IvanGuerero1 on 2020/01/10 06:05
Love it
Me
by extraslimey on 2020/01/09 15:15
Thanks
Awesome!
by Ileliyah on 2020/01/06 15:48
Thank you for creating this app!!! So very AWESOME!!!
Fhfg
by shafloo2020 on 2020/01/01 11:10
Such a great app so convenient and easy to use love it open It up and no problems. Bbbbbbjjghhhhgghhhhggghhhjhhgg
Can’t login - password from Keychain
by Olоlо on 2019/12/30 22:27
First time ever I downloaded this app. Registered by entering name and e-mail credentials. Password was auto generated by iOS as use recommended strong password. Ok. Then got activation link and activated my account. Tried to login in the app: there is no such password for this app/site. Even by search there is no doc or whatever. Just check how your app works with iOS keychain, both registration and login. Currently it’s not working at all. Upd. And even more wrong thing in the app: 1. I cant select my signature as PNG files I already have it scanned. 2. When I tap button in Settings: “Send us Feedback” - nothing happens, at all.
Not functional on latest iPhone
by BHKansas on 2019/12/21 19:10
I love the PC version of DocuSign but the iPhone app lacks any features that makes it usable for me in my real estate sales business. I particularly need to search prior completed documents so I can quickly copy that document to edit and send it to the same client with different terms. The DocuSign app simply does not have a search button for prior completed documents and it doesn’t work to copy a prior document so I have to put the phone down go find my PC and use that feature on the PC which makes the app pointless. If they fix these features, then it would be much more useful. They claim it works on iPhones but often gives the message “you need a bigger screen”. That is ridiculous!
Decent
by Jacob&Dad on 2019/12/18 16:31
Hard to keep things organized like Dotloop but mobile signing feature easier to use.
Love it!
by biggj0sh on 2019/12/17 23:39
I absolutely love this app!
It is so easy
by JEANENEMX on 2019/12/16 19:33
Even I can do it!
Add multiple accounts
by CartmanSPC on 2019/12/15 03:31
Please allow the option to have multiple accounts. I would like to keep work and person separate.
Yeah
by darkeycaine on 2019/12/13 16:07
Best app
No good
by sgsthddjdghfgjgf on 2019/12/12 23:56
Muy complejo
Five stars
by 1VickiB on 2019/12/11 07:03
It works great and it’s super convenient
Took awhile to figure out but it works
by inquiringmindjr on 2019/12/11 06:09
When there is nowhere to sign and send
Solid app - Terrible instructions
by MrJetSetter301 on 2019/12/05 14:49
Nearly impossible to execute small functions and there is no tutorial how to do most of the stuff which just made me furious
Amazing
by Duron Mayra on 2019/12/03 20:17
I freaking love you guys! You saved me an hour trip!!!
Great Software
by kgm2010 on 2019/11/25 18:27
I love it! Best thing ever!
DocuSign the best.
by eltonjd04 on 2019/11/23 07:33
‘‘Tis is great. Now I can sign it from a distrancs. Grateful. JDE
President
by Progressive demo on 2019/11/22 20:38
Love this app, so easy to use too🙏
Very hard to operate on an iPad
by alenaitkin on 2019/11/22 04:35
Only 2 options : me signing or others Can not input together myself and other signors at one time with set up signing order
Agreed as no longer useable..
by T.y.t on 2019/11/18 06:16
The app has significantly changed... in a sense where you can’t do any kind of changes to an existing envelope and dragging signature boxes and text boxes are super inaccurate. You used to be able to login to DocuSign via Safari to make changes to an existing document that was already sent for signatures. Now the website version via safari forces you to go to use the app- but then the app doesn’t allow you to make changes! It’s frustrating because having an app, more than often times means you’re not near a desktop/laptop!
No longer useable
by Clive Jacobs on 2019/11/16 13:20
They ruined it with their latest update. It’s no longer useable on mobile. You can‘t edit templates, change custom contracts, copy contracts, you basically can’t do anything on mobile at all except send the same contract with different name on it. Absolutely useless. Our company used their service for 7 years, it was great, but we had to cancel today because it’s useless now to anyone who needs to change the contract information. Great job Docusign. I’m sure your users enjoy needing to bring a computer everywhere they go in order to send a custom contract.
Password nonsense
by gggkuygnkh on 2019/11/13 04:49
I didn’t ask to change my password, hate being forced to do it, and not being able to use even parts of the old one is ridiculous. Thanks
Amazing
by nessiieeeee on 2019/11/09 17:34
I love this app! So convenient!
No accessibility no email
by tattoojon145 on 2019/11/06 14:57
No accessibility and no way to email. Very crappy app.
Very easy to use ..Great app very!!!
by Not good 1 on 2019/10/26 18:36
A must have
LOVE
by Accrealestate on 2019/10/25 12:40
LOVE LOVE LOVE 🙏🏾❤️🙏🏾
Awesome App
by Joe555555gggggggggg on 2019/10/18 09:33
DocuSign is an awesome app. It save later a lot of time and and is easy to use
Can’t open it
by Signerbuddy on 2019/10/16 23:22
The latest available version V2.24.x crashes on my iOS 12.4.1 every time I opens it.
Excellent application
by sonofshalom on 2019/10/16 22:33
Easy to work with, efficient. Excellent resource to work !
Great services! So convenient!!!
by barbee92 on 2019/10/13 12:29
Thank you
The best app easy and breezy
by Pinkcandychic on 2019/10/09 13:34
Thanku for making this app for people like me 😘
Best signing app! Truly makes it so much easier for my business!
by Gina2kool on 2019/10/07 19:28
Helped me lots of times while I am travelling! Do easy to use!
Not so great.
by Brandon Shaw on 2019/10/04 22:02
DOCUSIGN is a user friendly but the app needs updating. When you go to type in a name the email addresses doesn’t auto fill like if you use the desktop webs page version which is very irritating because you have to enter their email in every time. Sharing is also very slow and takes forever to load.
Simply the Best
by Lord Headsdhot on 2019/10/03 18:38
This is ABSOLUTELY the best app for signing documents. Extremely easy to use I tried several others and they were very difficult to navigate this app is truly 🎶SIMPLY THE BEST 🎶
Great App
by pwalden on 2019/10/02 17:12
I loaded docuSign. Created account. Uploaded and signed court docs and doc was send within minutes! Thanks docuSign!
Awesome App
by Epatermo on 2019/10/02 09:48
This is one of the few business apps that has never ever failed me. And one I use more than I ever thought.
Great convenience!
by da1unicorn on 2019/10/01 19:19
Very intuitive, user friendly. Convenient to business productivity! Thanks DocuSign!
Awesome
by The creator Rox on 2019/09/30 20:07
It’s super convenient and really easy to use.
Review
by Amazing by on 2019/09/28 18:25
Love this app, very user friendly! Been using for years! Highly recommended!
First time user
by Happy Genius User on 2019/09/27 13:46
DocuSign was simple to sign up for and simple to navigate. Saved me a bunch of time! Try it.
Awesome service
by basbalmum on 2019/09/27 01:59
So easy and convenient!
Software
by very super annoyed on 2019/09/25 00:47
Super complicated
Docu sign
by HattonBoy on 2019/09/24 15:43
Clutch!!!!!
Time Saving Device
by Sofla Steve on 2019/09/23 20:07
Excellent APP! Easy to use and permits you to deal with important Documents on the Fly!
Administrator
by $Rob G on 2019/09/23 14:43
Great help...this app is so convenient
Review
by Dadzak on 2019/09/22 10:15
Great application. Saves so much time and trouble authorizing documents over long distances.
Saludos
by mcrescio on 2019/09/22 01:09
Excelente herramienta, es de gran utilidad.
Awesome!
by Lo$oDaprince on 2019/09/21 00:08
I love This app, it’s convenient and easy!
This app is indispensable.
by Bulbinator on 2019/09/19 16:04
I use this app all the time and mostly love it. I do wish it had a few more features which would make my life easier like being able to save more personal info (address, SSN, phone# etc). Also some kind of auto fill feature or at least something that recognizes where I need to fill in information.
Five ⭐️
by Elshadai$ on 2019/09/15 21:14
Excellent app
Saving Grace
by YCBTT on 2019/09/15 11:55
This app has been a saving grace..!
Frustrated with the screen
by forgetallthis12345 on 2019/09/14 18:25
Kept screen shifting on me when I was trying to place text in a specific spot
Awful, extremely limited
by Misskaseynicole on 2019/09/13 19:34
As the sender, you can not edit or correct a document AT ALL on the mobile app version. This strictly requires desktop use.
Mobile app is fan
by Chicago Home Inspector on 2019/09/13 14:17
When you’re on the road, Accessing documents for a last-minute inspections, reports or clients this is a great help no need to go back to the office or fax machine. I give this app 10+ rating for its ease and use. Great job
Not working on iPad..
by Genevieve Andre de on 2019/09/12 23:08
The app is not entering my signature on a regular document where it should be easy. Perhaps it’s an iPad problem? It will allow me to click Signature but then it just looks like its processing but never enters it.
My life is easier.
by cmac49er on 2019/09/12 22:06
Thanks
Great Product!
by Team Powerhouse David Lemel on 2019/09/11 15:05
I love how easy and fast this product is for my work!
Easy to use
by LGC TRANSPORT LLC on 2019/09/05 16:31
Awesome app.. Highly recommended LGC TRANSPORT LLC
The only app that works
by insert signature here on 2019/09/04 17:28
I’ve entrusted DocuSign to legal and employment documents. I used it on both my android and iPhone. It’s the only one that maintains the integrity of the document and allows me to sign and date, and it’s free.
President
by adam K money on 2019/09/01 12:04
Amazing app
Signing made easy
by Ron1802 on 2019/08/31 13:20
What a great app!!
Solves the problem but not in the best possible way
by MadTypewriter on 2019/08/30 02:27
Signing documents through this app is very convenient but if you need to type your name and date, the free version of it creates stupid frames you can’t get rid of. It’s very inconsistent when you work with a PDF version of a document on your smartphone and do not have access to your laptop. Advice: if you have access to your laptop, type your name and date first and then use the app for signing things.
Tiny signature
by CharlieO8216 on 2019/08/28 23:51
Wish I could make it bigger
Frustrating
by Keila526 on 2019/08/26 16:05
Trying to learn how to use the app so I called support and the one who answers is not very fluent in English so I constantly have to repeat my question and I keep being put on hold so she can figure out what I’m asking. So frustrating to take 2-3 times longer on this than it should.
Doesn’t work!
by !;8,'eishfoekhwwn on 2019/08/26 14:11
I downloaded and it took forever to work!
Love DocuSign
by Emmett Family Real estate on 2019/08/25 20:51
My company paid for us to use a competitor of DocuSign and I just can’t make the switch! I just did an entire offer from an open house and it was seamless and time efficient. What I spend in dollars, I save in time.
Superb application on the go
by Xicanarider on 2019/08/23 21:04
As a busy Realtor on the go, it is imperative that I’m able to not only give a quick signature but also obtain one from my clients. Thank you for making it so easy to do business in the car. 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽
Armando’s Tile and Stone Cleaning
by amansojr on 2019/08/23 12:45
Excellent app and it’s easy to drive to sign a document.
Does it matter?
by Does it matter? this one does on 2019/08/22 22:01
Awesome.
Saves time
by Awesomely cool game1117 on 2019/08/22 15:53
My printer scanner broke and this saved me so much time
Docusign
by Cubular2 on 2019/08/20 21:51
Very cool program, I have been waiting for this type of technology advancement for a long time. Thank you. Only glich I had that I couldn't get my printed name box to become bigger so it fit the document and there are no directions that I found that explains how to make my signature bigger to fit the documents
Security threat
by Halkatib on 2019/08/20 13:42
I have been getting pop up on my iPhone whit a message that some other email trying to manage my DocuSign account and controls on my behalf very alarming can someone look at this or call me @ 614-329-2969
DocuSign
by Longevity 10 on 2019/08/17 15:46
Great tool.
Satisfied cx
by dannyg2692 on 2019/08/16 17:51
Loving the app , y’all
Easy to Use
by Erickson1092 on 2019/08/16 16:17
I love Docu Sign to conduct my business. I can review and sign documents from anywhere.
Bad bad bad
by letsgetdisbred on 2019/08/15 21:59
This is not working please don’t download this app because it’s horrible thanks!
Evelyjean
by Evelyjean on 2019/08/15 19:42
Am I done
Offline signing doesn’t work - frustrating
by JesseHarlan on 2019/08/15 16:03
The concept seems simple, and DocuSign professes to make it simple, but in practice it is buggy, difficult, and nearly useless. In-person signing should be simple, right? I followed all the steps, client signed, we were offline but I had downloaded for offline use. Nope - “sync failed” comes through in email. So now I have to bother my client with an email request for signature, which defeats the entire purpose of in-person. Come on, DocuSign, this is 2019!
Luv it
by alisglov70 on 2019/08/14 17:36
This app has saved me so much time and effort on many occasions. So simple to use
Great app but needs “Strikethrough” feature
by Mat 0679369 on 2019/05/09 03:27
I love this app as a real estate agent. I use it all the time, primarily on my iPad Pro, because I’m always on the go. However, I wish it had a “strikethrough” feature like it does on the desktop version. Also, I wish you could resize the signature and initial prompt like you can on the desktop version. One workaround I found for strikethrough is to make the strikethrough on Preview from Files on iOS. Then upload it from mobile Safari web version of DocuSign. Save and close. Then, open it on app. The strikethrough is there. Seems to work but wish it worked on app itself.
Spotty function and support
by cvonline on 2019/04/01 14:51
UPDATE: I received a reply from development. That’s a good sign. I am updating to four stars. It could benefit from a freehand option and a snail mail field. There is no multiple signer option when they’re all in the same room. Those would make a five star app. I am testing DocuSign as an alternative to SignEasy, which I have used for years. There is no freehand option on DocuSign. When DocuSign works, it works well. However, the real problem began when I received an email with a pdf, and DocuSign failed to import it. When I contacted support it took an hour for them to tell me that that’s not how the app works (incorrect). If I had not been able to use SignEasy to sign the PDF, it would have been a serious problem for me. I need to be able to rely on a signing platform, and so far I can’t rely on DocuSign or SignEasy. This review seems to be the only way to alert DocuSign to the problem, as support was a waste of time.
Can’t finish and send
by Data Flunky on 2017/12/07 19:46
I received a document to sign using Docusign. I followed the instructions, although very few were provided. After signing, I hit Next at the top of the page — and hit Next at the top of the next page over and over (it was only a 3 page docuent!) until I gave up. Then I found the menu but there was no option to finish. The first option on the list was to Finish and Sign Later. After selecting that option, I thought maybe it didn’t work was because I had not downloaded the app, although I had not been told to do so and, upon finding the app and reading information, I learned that it should not be necessary to download and install the app if trying to sign something sent to me. Nevertheless I downloaded the app and tried again — with the same results. Needless to say, I do not plan to purchase this app. I also told the sender of my problems and was told they would send a printed document in the mail — and I was told they had also had problems. Piece of junk!
A lifesaver!!
by Trinity 147 on 2018/10/28 15:58
Great little app. It’s a lifesaver when you need to e-sign something & don’t have access to a computer. I gave 4 stars instead of 5 because l think there is still room for improvement. I have iPhone. Filling out forms using the text box is a little cumbersome & sometimes downright frustrating. Trying to place text boxes, sometimes they are too sensitive (moving about when trying to type or erasing previous entries) & sometimes not responsive enough (I have to tap many times to get options to pop up or remain on screen). So far, though, I’m a fan. It’s the best thing I’ve found for mobile signing. So keeping my fingers crossed, hoping the developers will make a great little app even better.
You had ONE job …
by Nino186 on 2019/05/31 20:46
I don‘t normally write reviews, but this app is so bad that I feel compelled to share my frustration. The only use case of this app for me is to sign documents other people send me. I can never manage to get a decent looking signature into any of the documents. There’s two options for me: the “scan” feature, which keeps cutting off parts of my signature, or embeds my signature in a huge amount of white space for no reason. I can scan my signature just fine in any other app, like “Scanner Pro” for example. Why can’t this work reliably in this app? The other option is to “hand-draw” a signature, which never looks like my real signature if I draw it by hand. I do have an iPad Pro with Pencil, but the only choice for a virtual pen there is way too thick. So even though I can draw my signature reasonably well, it looks like I drew it with a Sharpie. Why does this app not support the Apple Pencil? I can draw my signature perfectly in dozens of other apps, only in this one it ends up looking like sh*t. This app has one job, to collect signatures, and any other *general purpose* scanning or drawing app works better for this. Except of course, there is NO WAY for me to import a scanned or drawn signature from another app. Has anyone at DocuSign actually ever tried using their own app?
DocuSign is the Best and it's simple
by Curran24 on 2018/01/18 17:16
One of my favorite apps! I've been using DocuSign for years and have had no complaints. It's simple and user friendly. If you can't figure it out, then it probably has something to do with you and not the app or service itself. I use this a lot with my job and also with my family and friends. Signing documents can't get any easier. It literally take me less than a few minutes to import a document into DocuSign, place signature and/or other necessary fill-in’s, and email the signed copy right back to myself, or necessary party.
Can’t log in... need SSO option (Okta etc)
by Mikemike20 on 2017/10/29 19:29
Can’t log in. Need to add integration for SSO solutions like okta on mobile. This will not take my normal SSO password and so have no idea what my actual DocuSign password is since on desktop it is always passed through via SSO. SSO is mandates by our organization. I also tried the log-in with salesforce option, did that, successfully logged in (with SSO) and when it passed the info over it said “name and email combination already exists for this account” - no kidding, I’m trying to log in (existing user) and instead it is trying to create an account. I’m actually a big fan of docusign and the desktop app is amazing, new UI is nice - but when I can’t even log in on mobile to check on documents over the weekend it’s pretty darn frustrating. Please add better way to log in (SSO support) and I will change to 5 stars.
Everything works except notifications
by iforg0t on 2019/03/07 23:23
Creating a signature and signing is easy. Signing and finishing the doc is quick if I’ve already read it. However, I like to read the document as I sign, so I wish it were easier to sign inline while reading the doc, instead of the app immediately skipping to the next place to sign, sometimes several pages further down. The app does not know or notify me when someone sends me a document. I have to first open the app, and then it finds new entries. Shouldn’t it be getting them by push notification without me having the app open? I have all notifications enabled for this app.
Great app but could use some tweaking
by NoahIan on 2019/03/27 14:31
I have been using the DocuSign app for years now for my business. It’s nice but would love to be able to make strike thru and changes to emails and documents if mistakes are made. As of now, if I make a mistake Lets say in the signer’s email. I have to reload the documents and do it all over again. After someone has signed and they need to make a change. I have to send the document to another app to make changes, then send back to DocuSign to have them initial those changes. It would be nice not to have to send to another app to make changes and just do it directly from DocuSign. Call me if you want help to improve the app. As I use it several times a week.
Latest update rocks
by ilikeapu on 2019/02/02 21:50
I’ve been using this app for the last year and a half. Typically it’s a last resort because it was clunky and didn’t have all the features I needed so I’d generally prefer to wait til I was at my laptop. The most recent updates (which I discovered just now by accident) have made me VERY happy. Able to edit/send drafts now. Easier to change between signers. Easier to add documents. I suspect there are other changes as well but I am satisfied with those I mentioned. Much needed improvements are going to make my work life a little easier.
Amazing app
by Julie Juliano on 2018/08/17 04:28
Coming from a hi tech career and into Real estate I was disappointed with the technology or lack there of. However, Docusign has truly transformed my business and the ease of use for my clients - even the not so tech savvy. I am able to do anything anytime from my phone or laptop. It is a phenomenal app and I give it my highest accolades and strongly recommend for any agent. Being a Masters club member I appreciate any app that makes me more efficient and helps my clients.
Issue Finish and Close
by Hardwork316 on 2018/04/11 05:21
I have been using this app for years. And now there’s a major bug! I wasted 2 hours trying to sign one document. Apparently after signing a document, if you choose Finish and Close, the document does not show up in the list of documents. Frustrating. I also deleted my entire list of previous documents and they keep coming back. I have uninstalled and installed and no luck. I have imported from Dropbox and email, sign and close. No luck. HOWEVER, it did work... after I signed, selected Finish and Email. After emailing, I got the document finally in my list along with all the duplicates of trying to sign Finish and close before. So frustrating. 1 star review until I see this fixed.
Deleted without Using
by TimothyE on 2019/01/24 15:14
Well, I thought this might be useful on occasion to transmit documents and get signatures, so I downloaded it and was told to sign in after agreeing to terms and conditions. I started reading the terms and conditions which carefully lay out the rights of Docusign and should list the rights of subscribers, but I couldn’t find subscribers had a right to anything. They don’t have a right to sue, and apparently don’t even have a right to clearly know what they will be charged before agreeing to a binding contract. I decided my life would be simplified and potentially less aggravating without Docusign so I deleted it. Better to just email documents and have FEDEX bring them to me signed the old ironed way.
MAKES LIFE SIMPLE!
by texasguppie on 2018/07/27 13:58
When a document arrives that needs immediate attention and I’m not at home or in the office, DocuSign makes taking care of business a piece of cake! If you don’t have DocuSign you’re probably still wearing a powder blue leisure suit, white shoes and matching belt! Step into this century and download DocuSign (you can still allow BeeGees music to play in the background as you take that step but get rid of the gold chains and 8-track player!)
Not iPad Pro - iPhone friendly for Real Estate
by SLC UT on 2018/05/07 02:29
I’ve been using DocuSign for several years. Recently I upgraded to an iPad Pro after being told at the Apple Store I could do anything on the iPad Pro I did on my MacBook Pro. I am able to do almost everything, except DocuSign. More often than not I need to drag and drop an additional signature, initial or other field elsewhere on the document. I have tried EVERYTHING! My finger, my apple pen nothing works. Can’t drag and drop. Then after fighting with it for 10 minutes FOR ONE FIELD- out of nowhere DocuSign just drops the field somewhere else on the page and you cant move it where you need it to go. Total garbage!
Necessary update
by Just wanna write a review on 2019/03/04 15:36
App works pretty well but needs to have the ability to remote sign after the document has been submitted for signature. For example, I use the Docusign TR and there is no ability to upload docs to sign on Docusign app from the DTR without submitting an envelope which locks it. As a real estate professional I need to be able to have clients sign in person and the documents sent to their email once complete. It’s a more fluid process if it interacted with DTR and DTR app. Thanks.
A Must for Digital Offices
by jelewis on 2017/11/22 20:53
I am trying to go paperless, and this program has become a must. I use it at least 2-3 times a day. It works seamlessly with DropBox and my other most-often-used document handling apps. I'd recommend it to anyone. Updated: The current version is unusable. Will not export documents to DropBox or email. Let me know when you fix it, so I can use it again.
So simple to use
by MrSandman996 on 2018/06/27 13:17
Had to fill out and sign an insurance form that l received as a PDF file in my email. Opened it up right there on my smart phone using Docusign and the squares were easy to fill in, move around, and the options with my name and signature were all there nice and crisp and neat. Took me less than two minutes to email back the finished form. Thanx for a great app. Male, 55, FL
Amazing! Amazing! Amazing!
by Prettyboyz402 on 2018/11/28 18:07
This application has been so wonderful getting the job done as far as signing documents without being in person and also made things more convenient for me and I’m pretty sure others that we can get things signed without being there in person thanks so much And I would recommend this app for anyone use
No longer useable
by Clive Jacobs on 2019/11/16 13:20
They ruined it with their latest update. It’s no longer useable on mobile. You can‘t edit templates, change custom contracts, copy contracts, you basically can’t do anything on mobile at all except send the same contract with different name on it. Absolutely useless. Our company used their service for 7 years, it was great, but we had to cancel today because it’s useless now to anyone who needs to change the contract information. Great job Docusign. I’m sure your users enjoy needing to bring a computer everywhere they go in order to send a custom contract.
Amazing app
by tme8907 on 2018/08/17 21:48
Didn’t have access to my printer/fax machine, so I literally downloaded this app because I was in a pinch for time and really needed to get a signature on a document. It was so easy to use and super convenient. There is even a option where you can insert your name and the date! I love this app and am keeping the app just in case I ever need it again. Highly recommend!!!
Great and extremely useful app!
by Languagelady on 2018/08/17 14:39
I just signed and emailed an important document that had to get out today although everyone in the office is not in today. Not getting it in promptly would have had unpleasant consequences. Process took less than a minute. I've been using it for more than a year. Fantastic when on the road!
Quit working around 7/9/19
by Raazmataz on 2019/07/13 13:38
After updating the app, unfortunately it now only says no data available and refuses to see any recent contracts I am working on-which obviously is no good. Have checked three times for a new update and no dice-Really unfortunate when I was getting to be really reliant on this for mobile updates
Solves the problem but not in the best possible way
by MadTypewriter on 2019/08/30 02:27
Signing documents through this app is very convenient but if you need to type your name and date, the free version of it creates stupid frames you can’t get rid of. It’s very inconsistent when you work with a PDF version of a document on your smartphone and do not have access to your laptop. Advice: if you have access to your laptop, type your name and date first and then use the app for signing things.
Perfect for ANY docs
by ettoten13 on 2018/01/24 21:33
Love it! It works perfect for all the docs I have needed to sign, date, check mark, etc., since I was made aware of this app (2012). Love that I can make MY signature & have it set for every time I need to sign something. I guess you can say the only downfall is that when people receive your signed doc, the signature doesn’t always show on the dotted line. But so far no one has had an issue with that.
Can’t use the app
by jackie_1818 on 2018/11/29 16:48
I have been using the app for a few months without problems. Yesterday I found I can’t get over the Important Updates page. It’s the first page when you open the app. It has 2 links to view 2 legal documents. I clicked the links and viewed the 2 documents multiple times. But even after you viewed the documents again and again, the OK button on this page does nothing. I’m stuck on this page! I can’t imagine they released such a non functioning version of the app. Please fix it so people can actually use the app!
Agreed as no longer useable..
by T.y.t on 2019/11/18 06:16
The app has significantly changed... in a sense where you can’t do any kind of changes to an existing envelope and dragging signature boxes and text boxes are super inaccurate. You used to be able to login to DocuSign via Safari to make changes to an existing document that was already sent for signatures. Now the website version via safari forces you to go to use the app- but then the app doesn’t allow you to make changes! It’s frustrating because having an app, more than often times means you’re not near a desktop/laptop!
Love this App
by Frigid313 on 2017/11/28 13:43
This app is so convenient. I was in the middle of moving so didn't have access to my scanner or printer. I had deadlines to meet at work and things that needed to be completed, signed and sent back. Thankfully I stumbled upon this app that allowed me to do all of the above in a matter of seconds. It's so quick and easy and best of all free. Best find ever!
A great app and easy to use
by Louisabt on 2019/03/02 00:11
I like like how it works, and was able to sign a trial document and email it to myself. I do need to learn how to make my signature larger. I also like that I could insert my typed name as well as the date. Icons and instruction are straightforward and easy to follow. I would recommend this app highly to my friends.
Offline signing doesn’t work - frustrating
by JesseHarlan on 2019/08/15 16:03
The concept seems simple, and DocuSign professes to make it simple, but in practice it is buggy, difficult, and nearly useless. In-person signing should be simple, right? I followed all the steps, client signed, we were offline but I had downloaded for offline use. Nope - “sync failed” comes through in email. So now I have to bother my client with an email request for signature, which defeats the entire purpose of in-person. Come on, DocuSign, this is 2019!
Was perfect until recent updates
by chukk p on 2019/03/20 14:28
This app was perfect! You clicked once and the first letter would automatically show the address or name or most recent thing typed. This made it very easy for sign an app. Now you have to click on the location would you want to type on that it will give you options then you will have to press tax and then struggle to get in the right location and size. Also once the document is “completed” you cannot go back to edit! Someone really failed on this update...
This app is indispensable.
by Bulbinator on 2019/09/19 16:04
I use this app all the time and mostly love it. I do wish it had a few more features which would make my life easier like being able to save more personal info (address, SSN, phone# etc). Also some kind of auto fill feature or at least something that recognizes where I need to fill in information.
User friendly
by MJ Quin on 2018/09/19 19:30
It is very user-friendly compared to others that I have tried the interface is great and amazing easy and quick and access is your documents that you have wherever you’ve saved them. Recommend this to anybody and everybody.
Doesn’t allow me to change my signature
by aaronchow0727 on 2018/02/19 23:48
Someone sent me a document to sign. After I signed and sent the document, I requested to sign the same form again as I used the wrong signature. However, it doesn’t allow me to change my previously sent signature. They suggested that I create a free account. However, the document doesn’t show up in my account, so I can’t change my signature. So I decided to print, sign the form and fax it back. I’ll stay away from this service until they figure out how to do this simple step.
Easy to use and super convenient
by LiloDubs on 2017/10/05 22:54
I love that I can sign and send documents on the go. The app is simple to use. (The only issue I've had is sometimes the cursor in the text box disappears before I can start typing, but it works eventually). On of the most useful apps on my phone.
Easy for the inexperienced
by grateful and relieved on 2018/08/24 13:54
I needed a document signed and the company expected me to email it back to them. I figured it out after reading the information given on DocuSign. I can learn, but I have mainly perseverance to account for learning this. I hope to enjoy this in the future.
Techno challenged— no help
by mdidiva on 2019/02/05 20:47
Miserable two day torture navigating your site for signature on document. Submitted numerous requests for support and no response to any. Techno challenged — and site prevented input from logging in— transfer of document, picture of signature ...and a day later, informed that I already had the account from a previous time. Site should have picked up on that right away and saved me the torment. Needed this yesterday and had the document ready. This is unacceptable. I dread ever having to go through again. Zero customer support. Marilyn Land
So convenient
by myagentkristine on 2018/06/28 14:38
Great that we can sign on the go and the convenience of at-a-glance updates for what isn’t signed makes a big difference. Hoping for improvement in one area: at times the documents get shrunk when they’re uploaded from the phone.
User Friendly
by onke-tonk on 2018/02/07 14:55
I use DocuSign on a regular basis, it makes doing business convenient and efficient. I've been using DocuSign from my computer for years, but now have started using the app from my phone which makes multitasking that much easier!
So helpful
by kaylaJF on 2018/11/20 17:31
This app works well for times when a document needs to quickly be signed and filled out!!! It’s so great it can be done online rather than having to print it out and then scan it back in again.
Make the setup more complicated
by afvf on 2019/03/21 14:54
This is such a bad app. I have seen a lot, but something this straight forward to take 45 min to setup, because between web browser and in app registration the effort is just not worth it. Furthermore, the handling of signatures is done so bad that I can no longer read my signature, since it comes out so small after signing that only with largest enlargement allows me to read it... they have a long way to go and should not release some kind of beta version to the public. I REFUSE TO BE GINNY PIG THE DEVELOPER!
Proprietor
by DLSrls on 2018/04/05 16:12
After you have it set up and learn how to transfer documents in and return to sender or you can send your business document for signature it becomes easy. At first make sure you verify the other party has received it. Great for on the go ASAP business contracts
Nope
by Stone Tone on 2018/10/30 18:45
It’s slow. Downloading a document and then sending it takes forever. It is NIT a user friendly. It cannot find a signature line on a scanned document on its own. Scanned photos are often blurry. Scanned photos are downgraded in quality to compress the image so it downloads faster (which is already incredibly slow), so the image you see and the image you send are different. Try TurboScan instead. It’s free, faster, more user friendly, and has all the bugs worked out.
I’m not sure about this app
by trishgreg on 2018/07/20 01:41
The app gives almost no instructions, but I finally figured out how to add a signature- it was very small and could only increase the size just a little- but was never able to add the date. I tried to email it anyway, but have no idea if it went through. More specific instructions would be greatly appreciated.
A Great App
by DACAKELADY on 2019/02/02 05:14
So this app is wonderful. I can’t begin to tell you the money you can save by not having to go to places like FedEx just to print/scan/fax documents when necessary. It’ll take a bit to get used to but it’s worth its weight in gold. I highly recommend it!
Perfect solution.
by jeffkaustin on 2018/05/23 23:53
I am so pleased with the ease of getting things signed while I am out in the field. It keeps me from having to sit in the office and complete my transactions. It’s almost easier signing contracts from my phone than it is to sit face to face and make the deal!
First time using it
by Papa_Bagel on 2018/06/06 19:38
First time using it and it worked flawlessly. I opened up an email document then signed, printed my name and dated the attachment within a matter of minutes. If it works the same going forward it will truly deserve the five star rating.
Could be better
by Thmper88 on 2018/11/12 15:40
Good app. Would be more user friendly if you didn’t have to manually size and align every text box to every line needing text. And everything is so small, it’s hard to maneuver on the screen; especially if you’re a perfectionist and want things neat. When that’s the case, you might as well just print, sign and scan it yourself.
What happened?
by KCAndroid1 on 2018/02/10 00:13
What is wrong with the app? For a couple of weeks, after I sign and click finish, it takes forever. Then when I try to email the signed document, it gives me a screen to fill out an email. It used to access my contacts, what happened? After years of using this successfully, it is currently awful.
Rating Trends
80,52,33,46,80,73,35,23,25,14,47,97,50,44,52,36,30,47,51,112,76,88,54,25,39,70,53,94,70,48,18,33,28,29,24,40,34,25,36,65,25,42,43,35,23,35,54,38,67,59,42,30,32,74,52,60,49,44,21,35,48,66,59,52,36,13,34,59,53,48,51,34,24,34,58,61,68,57,49,18,29,66,53,47,48,34,20,31,43,50
All Versions
5.0
146,261 total
 5
132,895
 4
9,187
 3
2,401
 2
623
 1
1,155
Current Version (2.24.3)
5.0
131,393 total
 5
119,976
 4
7,854
 3
2,159
 2
501
 1
903
Version History
More...
Keyword Volume Hits KEI Rank
document
14.55
27
signature maker
26.99
16
signature
21.70
7
1
digital signature
27.45
7
esignature
22.78
6
sign easy
37.07
4
email signature free
38.56
3
signature app
27.70
3
a signature
0.00
2
2
electronic signature
309
2
1
docusign
829
1
documentos rne
0.00
fax app
65.94
easy signs
231
my legal shield
12.30
legal zoom
12.32
digital signage software
0.00
digitap free
0.00
landtech esign
964
fax apps
86.56