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App name
DocuSign - Upload & Sign Docs
Description
DocuSign eSignature is the world’s #1 way to send and sign agreements from practically anywhere, at any time. Your signature is your word, so no wonder millions of people around the world trust our eSignature solution. From any device and anywhere, streamline how business gets done with the free DocuSign mobile app. Send documents from anywhere, on any device. In a bind? Upload your document to the DocuSign mobile app, and with a few taps collect legally binding signatures from anywhere. Send the complete document to anyone via email, Dropbox, Box, Evernote, Google Drive, and more. Sign documents for free. Signing is free with DocuSign. Simply upload the document, select yourself as the signer, and create your own signature. Manage agreements on the go. Check signing status, remind parties to sign and void agreements—all from your mobile device. Stay on top of your workflows from anywhere. Real-time updates. Receive real-time push notifications when a document has been signed. Stay in the loop even when not in the office. Multiple signers? No problem. Tag your document for signature from a select number of fields by simply dragging and dropping the tags. With our updated sending experience, preparing a document for signature just got easier. Legally binding. See why hundreds of millions of users trust DocuSign to collect signatures on agreements. With a complete audit trail, you can see who signed when and where. Documents are encrypted, which means it’s safer and more secure than paper. DocuSign is ISO 27001 SSAE16 compliant. For legacy customers using offline signing, download our app “DS - Legacy” from the App Store. Sign up for a FREE plan and send your first 3 documents for FREE. Purchasing a DocuSign plan is easy on mobile. Choose from the premium plans below that include more features & document sends. Tap the “upgrade” button in-app to access more information. Personal Plan • Limited document sending. Send up to 5 documents monthly. • Access to essential fields. Request signature, date, and name. • $119.99/year or $14.99/month Standard Plan • Send documents out for eSignature. • Access to advanced fields including DocuSign’s most popular. Remind, void, in-person signing, and reusable templates on-the-go. • $299.99/year or $39.99/month DocuSign for REALTORS® • NAR Member Exclusive • Powerful features for REALTORS®, including zipForm Plus® integration and branding options. • Manage signing on-the-go. Remind, void, in-person signing and reusable templates. • $239.99/year or $34.99/month Real Estate Plan • Send documents out for eSignature. • Powerful real estate features including zipForm Plus® integration and branding options. • Managing signing on-the-go. Remind, void, in-person signing, and reusable templates. • $299.99/year or $39.99/month Business Pro Plan • Send documents out for eSignature. • Access to advanced fields, plus payments, bulk send, and powerforms. Remind, void, in-person signing, and reusable templates on-the-go. • $59.99/month Subscription information: Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period. Find out more about DocuSign and electronic signatures at https://www.docusign.com/products/electronic-signature DocuSign Privacy Policy: https://www.docusign.com/company/privacy-policy DocuSign Terms of Use: https://www.docusign.com/company/terms-of-use
How Efficient
by Fisrt Haute Yoga on 2021/10/20 16:35
Im enjoying the convenience and efficiency of this site👍🏽👍🏽👍🏽
Lo maximo esta Aplicación
by nelsy1 on 2021/10/20 05:02
Lo maximo de excelente esta aplicación
The pleasure of being at home.
by Shelita Law on 2021/10/19 17:48
DocuSign is so awesome! I work from home and having the convenience of sending documents via email for signature oppose to sending through the Mail is great the timeline is perfect. Whoever the person is that designed this app bravo to you!
Very easy
by Doc GM on 2021/10/19 15:16
Simple
It’s ok
by mamayaa on 2021/10/19 10:49
When you understand how it works is awesome
What a breeze!
by vettesini on 2021/10/19 02:05
Moves the document with easy and accuracy. What a way to simplify business.
Hard to use
by Snow41688 on 2021/10/18 18:57
I was trying to add more text but it said to drag my previous message to add text. Did just that and nothing.
Extremely Helpful
by rikkib. on 2021/10/18 17:52
This app has helped me tremendously and I am love the services. Continue making a difference in my life. Thank you
Dudley Duncan
by SwimQuest on 2021/10/18 16:00
I needed a document signed quickly this morning. I updated my account, got the app and was able to get it done quickly.
Challenging
by Kimberlee Hernandez on 2021/10/18 15:15
The program is not user friendly? It’s frustrating when it removes the decimals and commas when entering dollar amounts. And a new document is created when changes are made.
App leaves a lot to be desired
by Fdsthvsghouhbdsxvhghjhfvvf on 2021/10/17 02:18
Templates are virtually useless on this app. Can’t check checkboxes. Can’t fill in text fields. Can’t edit templates anymore. Can’t add a . to a name to establish an initial. Can’t add more than one document at a time. Can’t edit drafts that were started on a desk top. Can’t copy and paste fields. Can’t strike things out. Basically all you can do is load one document, assign a field, and send for signature. When I had dotloop I was able to do nearly everything the app that I could do on my desktop. I shouldn’t have to pull out my computer to edit things.
Docent
by jslutttttt on 2021/10/16 21:29
Bbdbd
Great app
by Bunniemae on 2021/10/16 02:18
Worked fast and easy
Awesome
by cruz1 on 2021/10/15 20:03
This is really awesome
Great App!
by AudieHM on 2021/10/15 15:14
Makes signing easy!
Andrea Barker Review
by mnmlm on 2021/10/14 20:35
Michelle is very helpful and knowledgeable. Throughout the many times I’ve spoken with her, she has always been very professional and helpful to keep me on track. I appreciate all the help!! She never makes me feel like I need to dodge the Ford phone call. :) it’s always a pleasure to speak with her!! Thank you Andrea Barker
Crystal Johnson
by SATIVA360 on 2021/10/14 19:40
Best app for filling out and signing legal documents ❤️
Legal docs
by flowerjoan on 2021/10/14 18:17
The best makes life easy.
VP
by mAisonderêbe on 2021/10/14 16:54
Very efficient and 100 % reliable. Great product
Very nice
by Taylor Dora on 2021/10/14 03:56
Very very
Easy To Use LOVE IT
by yoshi123? on 2021/10/14 01:57
I
Needs reformatting
by Working4Family on 2021/10/14 01:21
Didn't function correctly on ios. Many items were too small to be functional. No keyboard pop up. Resign in Then resign in Then re Then re Oh your on a new device Closing screen to see new device code = start over Re log in Re log in Please remit $95 for labor fees + pain and suffering!
No In-Person Signature on IOS…
by bentricks on 2021/10/13 21:17
You can’t have customers sign documents in-person on your mobile device, only your desktop. How does Docusign have less features than free competitor software?? I went with the reputable company for security reasons but the fact that you literally cannot collect signatures in the application itself seems to be a pretty egregious oversight for a company that supposedly specializes in signature collection. It is clear that nobody at Docusign actually tests their application in real settings because it would be obvious that their software cannot perform the single most important task they advertise.
Docu sign
by Haley2009 on 2021/10/13 20:59
Wonderful program you are the greatest
Thank you note!
by Leylazim on 2021/10/13 20:08
I really enjoy this awesome application!
Good app for business expensive though
by Mike Fels on 2021/10/12 21:40
It is 30 days free … goos for that group project especially in covid
Signing documents
by tone782 on 2021/10/12 03:52
Great app I give it an 8
Best of the best!
by grizzly1611 on 2021/10/11 23:18
There is no better document sign app I promise you try it you will be amazed!
User Friendly
by psu10024 on 2021/10/11 14:39
Easy to use
To many layers
by TnBev on 2021/10/09 15:17
To difficult to use
Easy
by Alita T on 2021/10/08 17:16
Great
Efficiency
by TWW7479 on 2021/10/08 09:25
DocuSign is a useful tool. I highly recommend.
Great app
by catrina2010 on 2021/10/07 17:34
So simple and convenient.
The best
by legend0904 on 2021/10/07 15:49
Great signing app
Awesome
by Marcia E Bey on 2021/10/07 15:30
Great business tool
Amazing!
by Elise808 on 2021/10/07 05:40
What a time saver and easy to use!! iPad and iPhone friendly too!
Very Intuitive
by Lucas mikey on 2021/10/06 21:52
I like the IPad version I am using as much if not more than the desktop…. Very well done. Only issue if you drop a field and it is not in the right spot I don’t see a back button to correct.
Love
by bwir10n on 2021/10/06 20:33
This app is so helpful
Great App
by mightycool on 2021/10/06 18:45
Convenience, User Friendly and secure.
This version does not work
by FinallyFree11 on 2021/10/06 08:27
Can no longer resize signature boxes, so my signature is too tiny to be usable…
Doc u sign
by kmama12468$&):; on 2021/10/06 04:38
Love, love, love 🙌
The best signature app
by Dini Chats het dich ufgesse on 2021/10/06 02:11
Super convenient for contracts etc.
Love this intelligent app!
by janemusicjane on 2021/10/05 17:25
Love!
I thought I was finished
by ky jis on 2021/10/05 15:15
I thought I was finished days ago. The finish button is confusing
Mentourme
by mentourme on 2021/10/05 13:51
Great tool to have a as a business professional I’ve been a fan since day own of using DocuSign can’t live without it
So much better than Dotloop
by bhansingh on 2021/10/05 01:03
A lot more convincinent than the other ensign software out there.
Best app ever
by HollyRaee on 2021/10/04 20:39
Love the app very very perfect
User
by 4U8te on 2021/10/04 17:02
The end result was great however need more directions for editing signature when a new document is required
Useful
by fluffyspacegirl on 2021/10/03 16:31
This has been a great and useful app, download it several different apps this morning and could not get my stuff done for my new job. Thank you so much Doc you sign for making this process easy! They also have different options that are prefilled so you just have to click and then drag over to the appropriate section! Love this app thank you again
Great
by Veyceh on 2021/10/02 15:41
Simply awesome app
Joseph Hussey
by pilimailani on 2021/10/02 04:11
These are a great service company thank you!!
Efficiency
by MARI People Ops on 2021/10/01 21:01
Switching from actual signatures to DocuSign has streamlined communication and significantly reduced the length of time spent getting signatures.
Version 3.6
by yanni2222 on 2021/10/01 02:59
Allow users to reverse a previously voided envelope, due to error or otherwise.
Nightmare
by Darling Princess J on 2021/09/30 22:22
Complete nightmare. I tried signing a document that was emailed to me, and every time I enter the code it said incorrect even though it’s correct. After trying a few times it block my access and require me to get a new authentication code email to me. Ugh
Bad News
by 270Sand on 2021/09/30 21:55
It is almost impossible to get a new password if you forget the old one! I had to try snout 20 times today to sign my name once. 2 hours wasted! Hate your site. Hope u get competition soon!
Perfect
by Funb_Online on 2021/09/30 14:57
Perfect document signing app
Like child’s play
by Brutus Walker on 2021/09/30 14:32
It’s so easy anybody can do it thank you Doc you sign for making my life a little easier!!!brutus
Review
by Charlie57pr on 2021/09/29 23:38
It’s a friendly must have application.
Great
by Martha & Peter K on 2021/09/29 23:10
Very easy to use
Difficult to understand.
by Wykeamania on 2021/09/29 18:44
What is the difference between a field of grass and a magnetic field. Why do you call places to put signatures “fields”.
Love It
by ReseeC on 2021/09/29 15:47
This is a pretty nice and I love that I can just sign and send 🥰
Nice.
by M.C. Waffle on 2021/09/28 18:49
Quick and easy. 👍
Terrible support
by StuSimpson on 2021/09/28 17:15
After hours of texting with support to just sign up for my new subscription it said 2 of 6 envelopes. Messaged again and guy said he could give refund. He gave me a phone number where no one ever picked up the phone. Called another number I found on internet as it is not on their site. Took some time to get another rude guy on the phone and he kept trying to send me an email to cancel but, of course they were have issues with their system and I had to go to their site and reply to the actual help desk. Maybe I’ll get my money back? Time will tell.
Thanks
by LoveBuford on 2021/09/28 15:34
Very understanding!
Life Talks
by Redmond 3 on 2021/09/28 14:36
Always good!
Max
by brothergail on 2021/09/28 00:44
I had a lot of difficulty with doc you sign today. I’m working from my phone. Every time I would go to retrieve my code I would have to close the email in order to get a new email, and then when I went back to do the code it was invalid, apparently because I was re-opening the first email. I found a solution which was to ask Siri to re-open or to open doc you sign, which put me back in touch with the original email and opening parentheses I’m dictating if this and it’s not coming out well and parentheses. Anyway I finally got it solved but that’s a problem if getting my code via email it’s me out of touch with the original opening of the the document I’ve been sent. Is it possible to have the code sent via text which makes this kind of situation very easy? Thank you
It does not properly work in Ipad
by Very Angry Realtor on 2021/09/28 00:17
The normal functions such as adding initials or adding checkboxes, does not properly work on my Ipad Pro 12. I can work without issues on my Mac Pro but the Ipad does not properly work…not in the app and neither on Web. How is that even possible?
Game changer
by ksbigler on 2021/09/27 19:55
DocuSign is a game changer for anyone in a paperwork-intensive industry. It can require a little bit of hand-holding with clients the first time or two they e-sign, but any effort pays off big time in the long run as clients become accustomed to signing via DocuSign. It’s so nice that we don’t need to set up in-person meetings to get signatures every time. Saves us and our clients a TON of time. For the most part, it’s very intuitive and easy for clients to use, regardless of how tech-savvy they are and it’s allowed us to maintain the same (or greater) level of business we had prior to covid.
Unauthorized charge cancel subscription Refund
by unhappy unauthorized rating -0 on 2021/09/25 14:10
Want a refund!!! I didn’t download the app that cost. I got an email that my attorney sent me and I had to download as instructed, there was no importation from what I read stating it was only a free trial for however many days. I was charged 9.00. I’m highly unsatisfied I want my money back I didn’t authorize any charges nor did I opt in for it Cancel this subscription
Sign in
by LanaCristina on 2021/09/24 23:34
I don’t understand why it keeps logging me out and not taking the correct credentials
DocuSign alone
by ddgemini5382 on 2021/09/24 21:01
Convenience of DocuSign is great. It just has to be submitted for signatures accurately. That is the most frustrating part. Nothing DocuSign can control sadly.
Easy to use
by ag0921 on 2021/09/23 16:28
Great app
Great app
by traderking1 on 2021/09/23 15:53
Great and user friendly! Most electronic signature platforms require desktop…this can be done by mobile.
Unable to complete docs without red banner
by nicferg79 on 2021/09/23 14:57
This app is TOO glitchy. You can’t complete a doc without it finishing prematurely because of the red banner advising to add, move, or drag. If you click on it or on the x to close it, the document will finish.
Excellent
by yeliast on 2021/09/23 00:46
Great app to signed online
Review
by G24 on 2021/09/22 19:11
Very Frustrating..did not populate a return email address!!!!
The best for business
by Crconsole on 2021/09/22 17:09
The ease of use makes it the best for business transactions
DocuSign
by PaDre Smith on 2021/09/22 15:04
This app is covent amazing and helps you get the job doneImmediately
I love you
by dhdfgbjhgu on 2021/09/21 08:31
Whoever created this app … you the goat fr. I love you
Review awesomeness she took her time to help me she deserves a 10% raise
by smartgirl!! on 2021/09/21 07:54
Maria awesome
Using DocuSign
by Jaxxs1 on 2021/09/20 18:46
So easy to use!! Makes life so much easier!
Lacking instructions
by Mayesmp on 2021/09/20 13:33
There don’t seem to be instructional videos or training of any kind. If it’s there, I don’t find it. I just have to figure stuff out, and it’s a bit taxing.
Updates ruined it
by Crash test reviewer on 2021/09/20 00:12
Used to be great. They made updates and nothing works now. Can’t make signatures stretch larger to fit the right size, and when they populate they are tiny. Useless. Pain to add documents now too.
The best digital application
by Philly602 on 2021/09/19 23:53
DocuSign is one the best applications for my start up! It has been extremely helpful and it the best tool to streamline new contracts.
Great Improvement
by 7series4life on 2021/09/18 19:24
Glad I’m able to sign forms without any complications
Signing PDF Document
by Uncle Pastor on 2021/09/18 02:09
It is user friendly, quick and has enough options to keep you up to date. Great addiction to your document library.
Expensive…similar services are available for cheaper now
by AleksRun on 2021/09/17 19:23
Expensive…similar services are available for cheaper now
Why??
by $cottybuck$ on 2021/09/17 17:30
Stop changing the site! It was so easy and straight forward.
Quick and easy
by Tinytim1234566732 on 2021/09/17 15:59
Thanks!
Bad UX both mobile and desktop
by xerxes1492 on 2021/09/16 22:04
You go to add initials and the prompt doesn’t ask you whether to use an existing set of signatures, or create a new one. It also doesn’t clarify which one, full signature or initials, it’s prompting you for. It doesn’t even have a call to action, telling you at the very least to write much less what to write. If it did either, you would be less likely to add a full signature where you were asked for initials. The same happens on the desktop app. Such a mistake can void important documents and takes up valuable time to correct if it’s submitted as-is. Of course, submitting it as-is is the only recourse you’re left with once the “human error” is made b/c DocuSign doesn’t allow you to reset the document and enter a different set of signature and initials. The UX team hasn’t seemed to have taken into account the first rule of human factors: all “human error” is design error. Systems should ideally be designed such that errors are not just unlikely but impossible. Where errors are impossible to avoid, they should be simple and effortless to undo. DocuSign’s user experience is terrible in many other ways, but they haven’t seemed to notice b/c they see themselves as a business product. Even though many, if not most, end-users are average consumers, we’re seemingly ignored b/c we’re not the one’s getting billed and businesses often don’t escalate their employees’ and customers’ complaints about the usability of their systems to the respective vendors. Reputations, careers, deadlines, thousands and millions of dollars, even court cases, depend on this application. It needs to more than foolproof; it needs to be human-proof.
Love it!
by lliss75 on 2021/09/16 21:47
Very easy to use right from my mobile device. Makes it extremely easy to send docs.
Docu sign
by 5254716 on 2021/09/16 20:58
Complicated
It works
by Lanebird on 2021/09/16 03:04
I’ve been using for years. It works
DocuSign is great!
by Synesha Parish on 2021/09/15 23:01
DocuSign is extremely convenient and I love the Mobil app!!!! Thank you
Fraudulent Charges
by DH-Smitty on 2021/09/15 18:37
This company is truly awful and I believe they're fraudulently charging their customers. I've been a client for 6+ years and every renewal period I'm contacted to be sure the numbers of active users is correct before they charge my credit card. This did not happen this year and I was overcharged for inactive users. I've tried and tried to contact them with no response. Their online support system is a total joke. All I get are emails from "Mark" saying that he's tried to contact me and the case will be closed in 5 days. Mark has NEVER contacted me. After an hour phone call today I'll apparently be getting a phone from a supervisor within 24-48 hours. I can almost guaranty that won't happen.
User friendly
by MDerrick97 on 2021/09/15 01:36
Very easy to use and sign documents.
Login
by #####%%%%%^^^^* on 2021/09/14 20:51
Login and getting new password are a bit difficult. Everything else is very easy.
Love
by Queen of rap????? on 2021/09/14 19:32
Such an easy app to use ! Love it !
-owner
by 'teeeet on 2021/09/14 18:47
Very difficult to operate on my iPad.
Great app but needs “Strikethrough” feature
by Mat 0679369 on 2019/05/09 03:27
I love this app as a real estate agent. I use it all the time, primarily on my iPad Pro, because I’m always on the go. However, I wish it had a “strikethrough” feature like it does on the desktop version. Also, I wish you could resize the signature and initial prompt like you can on the desktop version. One workaround I found for strikethrough is to make the strikethrough on Preview from Files on iOS. Then upload it from mobile Safari web version of DocuSign. Save and close. Then, open it on app. The strikethrough is there. Seems to work but wish it worked on app itself.
Spotty function and support
by cvonline on 2019/04/01 14:51
UPDATE: I received a reply from development. That’s a good sign. I am updating to four stars. It could benefit from a freehand option and a snail mail field. There is no multiple signer option when they’re all in the same room. Those would make a five star app. I am testing DocuSign as an alternative to SignEasy, which I have used for years. There is no freehand option on DocuSign. When DocuSign works, it works well. However, the real problem began when I received an email with a pdf, and DocuSign failed to import it. When I contacted support it took an hour for them to tell me that that’s not how the app works (incorrect). If I had not been able to use SignEasy to sign the PDF, it would have been a serious problem for me. I need to be able to rely on a signing platform, and so far I can’t rely on DocuSign or SignEasy. This review seems to be the only way to alert DocuSign to the problem, as support was a waste of time.
Can’t finish and send
by Data Flunky on 2017/12/07 19:46
I received a document to sign using Docusign. I followed the instructions, although very few were provided. After signing, I hit Next at the top of the page — and hit Next at the top of the next page over and over (it was only a 3 page docuent!) until I gave up. Then I found the menu but there was no option to finish. The first option on the list was to Finish and Sign Later. After selecting that option, I thought maybe it didn’t work was because I had not downloaded the app, although I had not been told to do so and, upon finding the app and reading information, I learned that it should not be necessary to download and install the app if trying to sign something sent to me. Nevertheless I downloaded the app and tried again — with the same results. Needless to say, I do not plan to purchase this app. I also told the sender of my problems and was told they would send a printed document in the mail — and I was told they had also had problems. Piece of junk!
Not secure signatures, lacks core functionality
by HPIMF on 2021/08/17 04:04
Unfortunately, the app lacks the most essential function you expect from DocuSign; secure digital signatures. Unlike the robust web based version, your signatures will not include the DocuSign box around them or a unique identifier below the signature or on the header/footer of the page. This functionality is the foundation of DocuSign as it provides 1.) transparency that its a digital signature and 2.) the ability to confirm/trace the authenticity of the signature through the unique identifier. Instead, the app falls far short of its mission in only offering a basic signature; something that can be done for free through many other apps/software/websites. Customer service confirmed the app doesn’t have this functionality and directed me to use the website. When you pay hundreds to thousands of dollars per year in fees for your organization to use a secure digital signature solution, you expect the core functions to also be present in the mobile app.
Terrible support for the app and iPads
by Cassparilla on 2021/04/07 19:42
One example of my continued frustration with this company: When I try to edit a normal document to resize the fields of a text box (because for some reason the website is so bad that I have to use the app on my iPad Pro to do that) the app is claiming that the page contains some fields are not supported by this device.. so I can’t edit it at all. This never used to be an issue. They have reduced the support staff who was never great to begin with as well. This company is getting worse and worse and I hope you will think twice about getting a subscription if you are considering it. Go with Adobe instead. Or anyone else who will actually care about your issues and try to solve them. My iPad Pro is a computer replacement and I shouldn’t need to use my laptop just for this app... that should be mobile friendly due to the nature of the need for this business. I would give them zero stars if I could.
Okay but could be better.
by SyncereTheRealtor on 2020/11/16 20:54
As A Realtor with Keller Williams. This software is our default software. So when providing contracts for clients we have the tedious challenge of filling in templates. Some templates. Very well, others like sellers disclosure templates are ridiculously difficult to do. Because there’s probably 60 or more boxes that the client has the choice of checking. As the realtor we have to put the check boxes there for them to check. One simple update which could improve the usability. Is you did not have to go back to the menu to retrieve another checkbox or any other duplicate action. This would save so much time, having the option to just click click click click. That would be a mild positive update. Now if they came up with a way to auto populate vital information from whether the MLS or other sources would be extremely helpful.
A lifesaver!!
by Trinity 147 on 2018/10/28 15:58
Great little app. It’s a lifesaver when you need to e-sign something & don’t have access to a computer. I gave 4 stars instead of 5 because l think there is still room for improvement. I have iPhone. Filling out forms using the text box is a little cumbersome & sometimes downright frustrating. Trying to place text boxes, sometimes they are too sensitive (moving about when trying to type or erasing previous entries) & sometimes not responsive enough (I have to tap many times to get options to pop up or remain on screen). So far, though, I’m a fan. It’s the best thing I’ve found for mobile signing. So keeping my fingers crossed, hoping the developers will make a great little app even better.
You had ONE job …
by Nino186 on 2019/05/31 20:46
I don‘t normally write reviews, but this app is so bad that I feel compelled to share my frustration. The only use case of this app for me is to sign documents other people send me. I can never manage to get a decent looking signature into any of the documents. There’s two options for me: the “scan” feature, which keeps cutting off parts of my signature, or embeds my signature in a huge amount of white space for no reason. I can scan my signature just fine in any other app, like “Scanner Pro” for example. Why can’t this work reliably in this app? The other option is to “hand-draw” a signature, which never looks like my real signature if I draw it by hand. I do have an iPad Pro with Pencil, but the only choice for a virtual pen there is way too thick. So even though I can draw my signature reasonably well, it looks like I drew it with a Sharpie. Why does this app not support the Apple Pencil? I can draw my signature perfectly in dozens of other apps, only in this one it ends up looking like sh*t. This app has one job, to collect signatures, and any other *general purpose* scanning or drawing app works better for this. Except of course, there is NO WAY for me to import a scanned or drawn signature from another app. Has anyone at DocuSign actually ever tried using their own app?
Nice try!
by shwenger on 2021/01/29 22:05
Somehow the check marks never show up on the final copy, you CANNOT write anything in a text box, and everything is very hard to place. It would be worth it to be able to do at all on the road, if only they could fix these glitches! I’ve also had glitches keep occurring where my signer cannot “finish” the document; it just keeps cycling back to the same pages over and over again. I’ve been on the phone with customer support several times, and no one seems to know why this is happening, in fact they implied it was my fault somehow, but have no suggestions for a way to fix it. After having this problem multiple times with multiple customers, I am sadly going to have to find another service, since you don’t seem to have a fix for it and it is seriously impacting my business!
DocuSign is the Best and it's simple
by Curran24 on 2018/01/18 17:16
One of my favorite apps! I've been using DocuSign for years and have had no complaints. It's simple and user friendly. If you can't figure it out, then it probably has something to do with you and not the app or service itself. I use this a lot with my job and also with my family and friends. Signing documents can't get any easier. It literally take me less than a few minutes to import a document into DocuSign, place signature and/or other necessary fill-in’s, and email the signed copy right back to myself, or necessary party.
Can’t log in... need SSO option (Okta etc)
by Mik3mitts on 2017/10/29 19:29
Can’t log in. Need to add integration for SSO solutions like okta on mobile. This will not take my normal SSO password and so have no idea what my actual DocuSign password is since on desktop it is always passed through via SSO. SSO is mandates by our organization. I also tried the log-in with salesforce option, did that, successfully logged in (with SSO) and when it passed the info over it said “name and email combination already exists for this account” - no kidding, I’m trying to log in (existing user) and instead it is trying to create an account. I’m actually a big fan of docusign and the desktop app is amazing, new UI is nice - but when I can’t even log in on mobile to check on documents over the weekend it’s pretty darn frustrating. Please add better way to log in (SSO support) and I will change to 5 stars.
Everything works except notifications
by iforg0t on 2019/03/07 23:23
Creating a signature and signing is easy. Signing and finishing the doc is quick if I’ve already read it. However, I like to read the document as I sign, so I wish it were easier to sign inline while reading the doc, instead of the app immediately skipping to the next place to sign, sometimes several pages further down. The app does not know or notify me when someone sends me a document. I have to first open the app, and then it finds new entries. Shouldn’t it be getting them by push notification without me having the app open? I have all notifications enabled for this app.
Updates needed to save time when creating a contract
by DMGUxoxoxo on 2020/12/27 03:39
When i create a docusign agreement, the old version of the app was much better. What i mean is that when I tap the signature button, it places the signature icon in the middle of the screen and I am forced to then grab that icon and move it to the necessary location. In the old version, all I had to do was tap the screen in the location I wanted place the icon. With the new version, takes me twice as long to create a docusign agreement because I am touching the icon twice for every signature. iIf you could change it back to where we can just tap the screen on the place we want to place the signature, that would be great!! Otherwise, I love the app!!
Great app but could use some tweaking
by NoahIan on 2019/03/27 14:31
I have been using the DocuSign app for years now for my business. It’s nice but would love to be able to make strike thru and changes to emails and documents if mistakes are made. As of now, if I make a mistake Lets say in the signer’s email. I have to reload the documents and do it all over again. After someone has signed and they need to make a change. I have to send the document to another app to make changes, then send back to DocuSign to have them initial those changes. It would be nice not to have to send to another app to make changes and just do it directly from DocuSign. Call me if you want help to improve the app. As I use it several times a week.
Latest update rocks
by ilikeapu on 2019/02/02 21:50
I’ve been using this app for the last year and a half. Typically it’s a last resort because it was clunky and didn’t have all the features I needed so I’d generally prefer to wait til I was at my laptop. The most recent updates (which I discovered just now by accident) have made me VERY happy. Able to edit/send drafts now. Easier to change between signers. Easier to add documents. I suspect there are other changes as well but I am satisfied with those I mentioned. Much needed improvements are going to make my work life a little easier.
HELP
by Melizarr1 on 2021/05/12 15:52
I’m giving this 2 stars so I can get someone’s attention in the support center. I have an account with an email address at my old brokerage. That email address has been closed out so I need to update my email. I sent in a support ticket explaining this and YOU GUYS EMAILED THE OLD EMAIL ADDRESS. I already paid $200+ in December 2020 for this and now I can’t access this or change/update my email address. The customer service on the phone said he didn’t have access to update accounts. There has got to be someone who can change an email address or remove the 2-Step verification on my account so I don’t loose all my documents or the $200 I already paid for. He suggested a refund and to start a brand new account. Can someone else please help me?
Game changer
by ksbigler on 2021/09/27 19:55
DocuSign is a game changer for anyone in a paperwork-intensive industry. It can require a little bit of hand-holding with clients the first time or two they e-sign, but any effort pays off big time in the long run as clients become accustomed to signing via DocuSign. It’s so nice that we don’t need to set up in-person meetings to get signatures every time. Saves us and our clients a TON of time. For the most part, it’s very intuitive and easy for clients to use, regardless of how tech-savvy they are and it’s allowed us to maintain the same (or greater) level of business we had prior to covid.
DocuSign Got Your Back!!
by Queen Loyal on 2020/12/01 11:39
As a police officer working long hours the thought of getting dress, switching cars, losing much needed sleep just to sign paperwork was a mess for me. When I downloaded DocuSign and was able to sign my paperwork while in my PJs and get the much deserved sleep I needed to be productive I became a appreciative customer!! But now with with the Coronavirus Pandemic folks can stay out of crowded places, transportation, crowded offices, crowded elevators, infected folks, contact on unsanitary devices etc.! This business is clearly innovative and possesses great intuition for Society to continue to maintain and thrive!! I salute you!
A life Line
by TRACO MEDIA on 2021/04/29 12:09
This process is moving according to the outline, but I was surprised to received, the email to sign- trying not to reply on negative comments on the internet and out of mouths of people that are unsatisfied with their situation, just hold on this is your help coming. The light in darkness. Your business has a life line, just sit tight and let the process work, I have not received a dime yet, but do believe it’s coming, I have worked hard All my life and so have you, just hold on. I know you on the edge this your help line for your Business!
Hate the app-Risk to personal data
by MatCan28 on 2021/02/25 04:31
Please tell me how to remove the app from my phone. I have gotten random calls about docs for my signature. This is NOT true. I added the app for the purpose of signing a single doc. My signature on that doc proved to be unnecessary I believe Your app has opened up my information to fraudsters I demand that you remove my information (including my signature) from DocuSign immediately. I don’t need your app I plan to inform the US Govt regulators about the problem that your app has caused me
Issue Finish and Close
by Hardwork316 on 2018/04/11 05:21
I have been using this app for years. And now there’s a major bug! I wasted 2 hours trying to sign one document. Apparently after signing a document, if you choose Finish and Close, the document does not show up in the list of documents. Frustrating. I also deleted my entire list of previous documents and they keep coming back. I have uninstalled and installed and no luck. I have imported from Dropbox and email, sign and close. No luck. HOWEVER, it did work... after I signed, selected Finish and Email. After emailing, I got the document finally in my list along with all the duplicates of trying to sign Finish and close before. So frustrating. 1 star review until I see this fixed.
Can’t get account set up.
by Stumped3000 on 2021/03/04 22:54
I’m on the “Create your signature” page. I tried the Draw option and the scratch across the screen did not look like my signature. I tried the Upload option but I could not resize the signature on the signature line. The uploaded signature also looked like a signature on a post it note stuck on the signature line and not like a signature with a transparent back ground placed on the page. Then I created an acceptable signature in the Choose option. However, the page isn’t allowing me to scroll to the bottom of the page to press the create button. I’m probably doing a lot of things wrong but I’m having a real hard time working with this app. Any help you can give would be appreciated.
Fraudulent Charges
by DH-Smitty on 2021/09/15 18:37
This company is truly awful and I believe they're fraudulently charging their customers. I've been a client for 6+ years and every renewal period I'm contacted to be sure the numbers of active users is correct before they charge my credit card. This did not happen this year and I was overcharged for inactive users. I've tried and tried to contact them with no response. Their online support system is a total joke. All I get are emails from "Mark" saying that he's tried to contact me and the case will be closed in 5 days. Mark has NEVER contacted me. After an hour phone call today I'll apparently be getting a phone from a supervisor within 24-48 hours. I can almost guaranty that won't happen.
Amazing app
by Julie Juliano on 2018/08/17 04:28
Coming from a hi tech career and into Real estate I was disappointed with the technology or lack there of. However, Docusign has truly transformed my business and the ease of use for my clients - even the not so tech savvy. I am able to do anything anytime from my phone or laptop. It is a phenomenal app and I give it my highest accolades and strongly recommend for any agent. Being a Masters club member I appreciate any app that makes me more efficient and helps my clients.
Customer Service
by jeremy1927 on 2021/07/02 00:55
Unfortunately this is a company that has also suffered from the loss of employees in 2021. Currently the worst customer service experience ever. I only wished to upgrade but 3 individuals on chat had the wrong answers about steps on their website and tabs that don’t exist. until finally the chat transferred to a 4th person. The fourth person didn’t exist and the chat ended. So I called . Twice. Each time I held for almost 20 minutes before hanging up. So in my opinion DocuSign is useless after paying a year in advance, you get zero service. One Chat person suggested I call in. I tried that and it didn’t work that’s why I waited patiently for 15 minutes to get a chat answer.
Great, except one big thing.
by benglencrab on 2021/02/27 16:13
The button on the contract detail page that says “Sign” gives me anxiety because I haven’t looked at the agreement yet, and it appears that tapping “Sign” would sign it without me having had a chance to review it. The button would better if it were “review and sign” , or, “Begin signing”. I wanted to know that tapping sign didn’t automatically sign the doc before I had the chance to read it. Disregard any spelling errors in this post—if any—because the text in the review box is white on a white background. (That might be another bug to look at.
Deleted without Using
by TimothyE on 2019/01/24 15:14
Well, I thought this might be useful on occasion to transmit documents and get signatures, so I downloaded it and was told to sign in after agreeing to terms and conditions. I started reading the terms and conditions which carefully lay out the rights of Docusign and should list the rights of subscribers, but I couldn’t find subscribers had a right to anything. They don’t have a right to sue, and apparently don’t even have a right to clearly know what they will be charged before agreeing to a binding contract. I decided my life would be simplified and potentially less aggravating without Docusign so I deleted it. Better to just email documents and have FEDEX bring them to me signed the old ironed way.
Useful app
by DezTheAries on 2021/09/13 20:19
I love me some DocuSign! It definitely helps when you can’t print a paper and fill it out when u want too. My only complaint is that some times it does not save your progress when you leave you document half filled out then try to come back and finish it. I’ve found that when you do that it makes u start all the way over, or when you try to save your spot it MAKES you finish it and when you do that you can’t edit it. Other than that tho it’s a great app!
Glad I found this app
by unity4all on 2021/05/24 22:23
So far so good. I spent an hour on this other site. I was so mad. What if this document that I need to signed was very important, or a life threatening matter ? So I went and searched again, and found this site. Very easy to use, very easy to understand. Just simply to the point. Whoever designed this did a very good job. I only gave 4 stars because I was just a little confused at the end. I didn’t need to sign any documents maybe out of frustration I didn’t fully understand. Thank you
Easy to Use, and Convenient
by TheAmazingZolton on 2020/10/21 18:50
DocuSign helped make the often painful and time-consuming process of signing documents - a breeze!! One an account is made, and you can get the app(!), your initials and signature are automatically saved to use for future document signings. It’s all easy to do, right from your phone. I just signed a document in less time than it takes to log into my email account. Thank you DocuSign!
Makes signing things easier
by ThisIsMyStupidNickname on 2021/05/25 02:43
When I get papers from my bank instead of having to print them out sign them then fax them over. I can simply get them to email it to me, I share it to DocuSign, it gives me suggestions such as Name, Date, Signature, text box, check mark. I love that i can sign my name on the app and stamp my real signature on the document. Then I can email it through DocuSign. 😁 10/10 would recommend.
Easier identity validation this time
by Zellywag on 2021/04/27 03:28
Usually I had to answer obscure questions about what color one of my previous automobiles was from twenty years ago (I’ve had about 38 over my life to this point) which took me about ten tries. Infuriating! But somehow, this time, via my access to my phone and geo-location, DocuSign was able to trust me and allow me to sign my documents without the non ADA compliant means of relying on senior memory.
Update the app, Developers
by bilambilam on 2021/05/12 13:37
Please allow me to change my signature in the app. As well, when checking boxes, I noticed the checkmark can sometimes be hidden behind the box. Please make it so the checkmark sits on top the box, if you can. Otherwise I have to check the box after emailing it to myself, in the email. I think I have to make sure I allow others to sign it. Lastly, make it so I have the option to change who can/can’t sign a document in the app. Please make it so we have the option to save the document in app
MAKES LIFE SIMPLE!
by texasguppie on 2018/07/27 13:58
When a document arrives that needs immediate attention and I’m not at home or in the office, DocuSign makes taking care of business a piece of cake! If you don’t have DocuSign you’re probably still wearing a powder blue leisure suit, white shoes and matching belt! Step into this century and download DocuSign (you can still allow BeeGees music to play in the background as you take that step but get rid of the gold chains and 8-track player!)
Not iPad Pro - iPhone friendly for Real Estate
by SLC UT on 2018/05/07 02:29
I’ve been using DocuSign for several years. Recently I upgraded to an iPad Pro after being told at the Apple Store I could do anything on the iPad Pro I did on my MacBook Pro. I am able to do almost everything, except DocuSign. More often than not I need to drag and drop an additional signature, initial or other field elsewhere on the document. I have tried EVERYTHING! My finger, my apple pen nothing works. Can’t drag and drop. Then after fighting with it for 10 minutes FOR ONE FIELD- out of nowhere DocuSign just drops the field somewhere else on the page and you cant move it where you need it to go. Total garbage!
Excellent App for on the go Business People
by Jeremy Bill on 2021/07/09 12:38
DocuSign has become an app that I cannot live without. I’ve been using it for years signing documents when getting together for a wet signature seems impossible. The user interface is very friendly and continually updated. I’d recommend this to anyone looking for a document signing application. It works well with all my devices.
A Must for Digital Offices
by jelewis on 2017/11/22 20:53
I am trying to go paperless, and this program has become a must. I use it at least 2-3 times a day. It works seamlessly with DropBox and my other most-often-used document handling apps. I'd recommend it to anyone. Updated: The current version is unusable. Will not export documents to DropBox or email. Let me know when you fix it, so I can use it again.
Necessary update
by Just wanna write a review on 2019/03/04 15:36
App works pretty well but needs to have the ability to remote sign after the document has been submitted for signature. For example, I use the Docusign TR and there is no ability to upload docs to sign on Docusign app from the DTR without submitting an envelope which locks it. As a real estate professional I need to be able to have clients sign in person and the documents sent to their email once complete. It’s a more fluid process if it interacted with DTR and DTR app. Thanks.
Useful
by fluffyspacegirl on 2021/10/03 16:31
This has been a great and useful app, download it several different apps this morning and could not get my stuff done for my new job. Thank you so much Doc you sign for making this process easy! They also have different options that are prefilled so you just have to click and then drag over to the appropriate section! Love this app thank you again
Perfect App- It’s easy & convenient
by Gloryrevealed7 on 2021/01/19 19:04
This is the greatest app ever. I don’t have to go anywhere in order to conduct business. I’m able to communicate with my Dr’s etc when they send me a form to sign but nothing populates. So, I downloaded Docu Sign so that I can fill the form out & it allows you to send immediately to the recipients. The document is also saved in your files. Great job to the creators of this app.
So simple to use
by MrSandman996 on 2018/06/27 13:17
Had to fill out and sign an insurance form that l received as a PDF file in my email. Opened it up right there on my smart phone using Docusign and the squares were easy to fill in, move around, and the options with my name and signature were all there nice and crisp and neat. Took me less than two minutes to email back the finished form. Thanx for a great app. Male, 55, FL
Still waiting for DocuSign to auto date Initials should be dated
by RoboLoan on 2020/12/10 23:38
DocuSign is missing a key feature and that is automatically dating initials. This is very important when it comes to changes in a contract or proving the actual effective date after final changes to a contract. Adding extra fields can make the document very cumbersome and cluttered looking, not to mention forgetting to add a date with initials doesn’t show date of last change. There are several other services that do, such as DotLoop.
No In-Person Signature on IOS…
by bentricks on 2021/10/13 21:17
You can’t have customers sign documents in-person on your mobile device, only your desktop. How does Docusign have less features than free competitor software?? I went with the reputable company for security reasons but the fact that you literally cannot collect signatures in the application itself seems to be a pretty egregious oversight for a company that supposedly specializes in signature collection. It is clear that nobody at Docusign actually tests their application in real settings because it would be obvious that their software cannot perform the single most important task they advertise.
So frustrating
by Jessyka Armsteadeon on 2020/07/03 05:16
Every time I try to save a document for "sign later" my document disappears. Also I'd like to add that the reason I have to the"sign later" option is because whenever I try to use the app with a client present it is never a seemless process and I never to troubleshoot while they sit there waiting. So embarrassing. So I tried setting up any docs the day before so I can have it ready. It worked once. Now it's not working anymore. I pay for this app and it's always something.
Amazing! Amazing! Amazing!
by Prettyboyz402 on 2018/11/28 18:07
This application has been so wonderful getting the job done as far as signing documents without being in person and also made things more convenient for me and I’m pretty sure others that we can get things signed without being there in person thanks so much And I would recommend this app for anyone use
No longer useable
by Clive Jacobs on 2019/11/16 13:20
They ruined it with their latest update. It’s no longer useable on mobile. You can‘t edit templates, change custom contracts, copy contracts, you basically can’t do anything on mobile at all except send the same contract with different name on it. Absolutely useless. Our company used their service for 7 years, it was great, but we had to cancel today because it’s useless now to anyone who needs to change the contract information. Great job Docusign. I’m sure your users enjoy needing to bring a computer everywhere they go in order to send a custom contract.
Great and extremely useful app!
by Languagelady on 2018/08/17 14:39
I just signed and emailed an important document that had to get out today although everyone in the office is not in today. Not getting it in promptly would have had unpleasant consequences. Process took less than a minute. I've been using it for more than a year. Fantastic when on the road!
Amazing app
by tme8907 on 2018/08/17 21:48
Didn’t have access to my printer/fax machine, so I literally downloaded this app because I was in a pinch for time and really needed to get a signature on a document. It was so easy to use and super convenient. There is even a option where you can insert your name and the date! I love this app and am keeping the app just in case I ever need it again. Highly recommend!!!
Terrible support
by StuSimpson on 2021/09/28 17:15
After hours of texting with support to just sign up for my new subscription it said 2 of 6 envelopes. Messaged again and guy said he could give refund. He gave me a phone number where no one ever picked up the phone. Called another number I found on internet as it is not on their site. Took some time to get another rude guy on the phone and he kept trying to send me an email to cancel but, of course they were have issues with their system and I had to go to their site and reply to the actual help desk. Maybe I’ll get my money back? Time will tell.
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App name
DocuSign - Upload & Sign Docs
Description
DocuSign eSignature is the world’s #1 way to send and sign agreements from practically anywhere, at any time. Your signature is your word, so no wonder millions of people around the world trust our eSignature solution. From any device and anywhere, streamline how business gets done with the free DocuSign mobile app. Send documents from anywhere, on any device. In a bind? Upload your document to the DocuSign mobile app, and with a few taps collect legally binding signatures from anywhere. Send the complete document to anyone via email, Dropbox, Box, Evernote, Google Drive, and more. Sign documents for free. Signing is free with DocuSign. Simply upload the document, select yourself as the signer, and create your own signature. Manage agreements on the go. Check signing status, remind parties to sign and void agreements—all from your mobile device. Stay on top of your workflows from anywhere. Real-time updates. Receive real-time push notifications when a document has been signed. Stay in the loop even when not in the office. Multiple signers? No problem. Tag your document for signature from a select number of fields by simply dragging and dropping the tags. With our updated sending experience, preparing a document for signature just got easier. Legally binding. See why hundreds of millions of users trust DocuSign to collect signatures on agreements. With a complete audit trail, you can see who signed when and where. Documents are encrypted, which means it’s safer and more secure than paper. DocuSign is ISO 27001 SSAE16 compliant. For legacy customers using offline signing, download our app “DS - Legacy” from the App Store. Sign up for a FREE plan and send your first 3 documents for FREE. Purchasing a DocuSign plan is easy on mobile. Choose from the premium plans below that include more features & document sends. Tap the “upgrade” button in-app to access more information. Personal Plan • Limited document sending. Send up to 5 documents monthly. • Access to essential fields. Request signature, date, and name. • $119.99/year or $14.99/month Standard Plan • Send documents out for eSignature. • Access to advanced fields including DocuSign’s most popular. Remind, void, in-person signing, and reusable templates on-the-go. • $299.99/year or $39.99/month DocuSign for REALTORS® • NAR Member Exclusive • Powerful features for REALTORS®, including zipForm Plus® integration and branding options. • Manage signing on-the-go. Remind, void, in-person signing and reusable templates. • $239.99/year or $34.99/month Real Estate Plan • Send documents out for eSignature. • Powerful real estate features including zipForm Plus® integration and branding options. • Managing signing on-the-go. Remind, void, in-person signing, and reusable templates. • $299.99/year or $39.99/month Business Pro Plan • Send documents out for eSignature. • Access to advanced fields, plus payments, bulk send, and powerforms. Remind, void, in-person signing, and reusable templates on-the-go. • $59.99/month Subscription information: Payment will be charged to iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. No cancellation of the current subscription is allowed during active subscription period. Find out more about DocuSign and electronic signatures at https://www.docusign.com/products/electronic-signature DocuSign Privacy Policy: https://www.docusign.com/company/privacy-policy DocuSign Terms of Use: https://www.docusign.com/company/terms-of-use
How Efficient
by Fisrt Haute Yoga on 2021/10/20 16:35
Im enjoying the convenience and efficiency of this site👍🏽👍🏽👍🏽
Lo maximo esta Aplicación
by nelsy1 on 2021/10/20 05:02
Lo maximo de excelente esta aplicación
The pleasure of being at home.
by Shelita Law on 2021/10/19 17:48
DocuSign is so awesome! I work from home and having the convenience of sending documents via email for signature oppose to sending through the Mail is great the timeline is perfect. Whoever the person is that designed this app bravo to you!
Very easy
by Doc GM on 2021/10/19 15:16
Simple
It’s ok
by mamayaa on 2021/10/19 10:49
When you understand how it works is awesome
What a breeze!
by vettesini on 2021/10/19 02:05
Moves the document with easy and accuracy. What a way to simplify business.
Hard to use
by Snow41688 on 2021/10/18 18:57
I was trying to add more text but it said to drag my previous message to add text. Did just that and nothing.
Extremely Helpful
by rikkib. on 2021/10/18 17:52
This app has helped me tremendously and I am love the services. Continue making a difference in my life. Thank you
Dudley Duncan
by SwimQuest on 2021/10/18 16:00
I needed a document signed quickly this morning. I updated my account, got the app and was able to get it done quickly.
Challenging
by Kimberlee Hernandez on 2021/10/18 15:15
The program is not user friendly? It’s frustrating when it removes the decimals and commas when entering dollar amounts. And a new document is created when changes are made.
App leaves a lot to be desired
by Fdsthvsghouhbdsxvhghjhfvvf on 2021/10/17 02:18
Templates are virtually useless on this app. Can’t check checkboxes. Can’t fill in text fields. Can’t edit templates anymore. Can’t add a . to a name to establish an initial. Can’t add more than one document at a time. Can’t edit drafts that were started on a desk top. Can’t copy and paste fields. Can’t strike things out. Basically all you can do is load one document, assign a field, and send for signature. When I had dotloop I was able to do nearly everything the app that I could do on my desktop. I shouldn’t have to pull out my computer to edit things.
Docent
by jslutttttt on 2021/10/16 21:29
Bbdbd
Great app
by Bunniemae on 2021/10/16 02:18
Worked fast and easy
Awesome
by cruz1 on 2021/10/15 20:03
This is really awesome
Great App!
by AudieHM on 2021/10/15 15:14
Makes signing easy!
Andrea Barker Review
by mnmlm on 2021/10/14 20:35
Michelle is very helpful and knowledgeable. Throughout the many times I’ve spoken with her, she has always been very professional and helpful to keep me on track. I appreciate all the help!! She never makes me feel like I need to dodge the Ford phone call. :) it’s always a pleasure to speak with her!! Thank you Andrea Barker
Crystal Johnson
by SATIVA360 on 2021/10/14 19:40
Best app for filling out and signing legal documents ❤️
Legal docs
by flowerjoan on 2021/10/14 18:17
The best makes life easy.
VP
by mAisonderêbe on 2021/10/14 16:54
Very efficient and 100 % reliable. Great product
Very nice
by Taylor Dora on 2021/10/14 03:56
Very very
Easy To Use LOVE IT
by yoshi123? on 2021/10/14 01:57
I
Needs reformatting
by Working4Family on 2021/10/14 01:21
Didn't function correctly on ios. Many items were too small to be functional. No keyboard pop up. Resign in Then resign in Then re Then re Oh your on a new device Closing screen to see new device code = start over Re log in Re log in Please remit $95 for labor fees + pain and suffering!
No In-Person Signature on IOS…
by bentricks on 2021/10/13 21:17
You can’t have customers sign documents in-person on your mobile device, only your desktop. How does Docusign have less features than free competitor software?? I went with the reputable company for security reasons but the fact that you literally cannot collect signatures in the application itself seems to be a pretty egregious oversight for a company that supposedly specializes in signature collection. It is clear that nobody at Docusign actually tests their application in real settings because it would be obvious that their software cannot perform the single most important task they advertise.
Docu sign
by Haley2009 on 2021/10/13 20:59
Wonderful program you are the greatest
Thank you note!
by Leylazim on 2021/10/13 20:08
I really enjoy this awesome application!
Good app for business expensive though
by Mike Fels on 2021/10/12 21:40
It is 30 days free … goos for that group project especially in covid
Signing documents
by tone782 on 2021/10/12 03:52
Great app I give it an 8
Best of the best!
by grizzly1611 on 2021/10/11 23:18
There is no better document sign app I promise you try it you will be amazed!
User Friendly
by psu10024 on 2021/10/11 14:39
Easy to use
To many layers
by TnBev on 2021/10/09 15:17
To difficult to use
Easy
by Alita T on 2021/10/08 17:16
Great
Efficiency
by TWW7479 on 2021/10/08 09:25
DocuSign is a useful tool. I highly recommend.
Great app
by catrina2010 on 2021/10/07 17:34
So simple and convenient.
The best
by legend0904 on 2021/10/07 15:49
Great signing app
Awesome
by Marcia E Bey on 2021/10/07 15:30
Great business tool
Amazing!
by Elise808 on 2021/10/07 05:40
What a time saver and easy to use!! iPad and iPhone friendly too!
Very Intuitive
by Lucas mikey on 2021/10/06 21:52
I like the IPad version I am using as much if not more than the desktop…. Very well done. Only issue if you drop a field and it is not in the right spot I don’t see a back button to correct.
Love
by bwir10n on 2021/10/06 20:33
This app is so helpful
Great App
by mightycool on 2021/10/06 18:45
Convenience, User Friendly and secure.
This version does not work
by FinallyFree11 on 2021/10/06 08:27
Can no longer resize signature boxes, so my signature is too tiny to be usable…
Doc u sign
by kmama12468$&):; on 2021/10/06 04:38
Love, love, love 🙌
The best signature app
by Dini Chats het dich ufgesse on 2021/10/06 02:11
Super convenient for contracts etc.
Love this intelligent app!
by janemusicjane on 2021/10/05 17:25
Love!
I thought I was finished
by ky jis on 2021/10/05 15:15
I thought I was finished days ago. The finish button is confusing
Mentourme
by mentourme on 2021/10/05 13:51
Great tool to have a as a business professional I’ve been a fan since day own of using DocuSign can’t live without it
So much better than Dotloop
by bhansingh on 2021/10/05 01:03
A lot more convincinent than the other ensign software out there.
Best app ever
by HollyRaee on 2021/10/04 20:39
Love the app very very perfect
User
by 4U8te on 2021/10/04 17:02
The end result was great however need more directions for editing signature when a new document is required
Useful
by fluffyspacegirl on 2021/10/03 16:31
This has been a great and useful app, download it several different apps this morning and could not get my stuff done for my new job. Thank you so much Doc you sign for making this process easy! They also have different options that are prefilled so you just have to click and then drag over to the appropriate section! Love this app thank you again
Great
by Veyceh on 2021/10/02 15:41
Simply awesome app
Joseph Hussey
by pilimailani on 2021/10/02 04:11
These are a great service company thank you!!
Efficiency
by MARI People Ops on 2021/10/01 21:01
Switching from actual signatures to DocuSign has streamlined communication and significantly reduced the length of time spent getting signatures.
Version 3.6
by yanni2222 on 2021/10/01 02:59
Allow users to reverse a previously voided envelope, due to error or otherwise.
Nightmare
by Darling Princess J on 2021/09/30 22:22
Complete nightmare. I tried signing a document that was emailed to me, and every time I enter the code it said incorrect even though it’s correct. After trying a few times it block my access and require me to get a new authentication code email to me. Ugh
Bad News
by 270Sand on 2021/09/30 21:55
It is almost impossible to get a new password if you forget the old one! I had to try snout 20 times today to sign my name once. 2 hours wasted! Hate your site. Hope u get competition soon!
Perfect
by Funb_Online on 2021/09/30 14:57
Perfect document signing app
Like child’s play
by Brutus Walker on 2021/09/30 14:32
It’s so easy anybody can do it thank you Doc you sign for making my life a little easier!!!brutus
Review
by Charlie57pr on 2021/09/29 23:38
It’s a friendly must have application.
Great
by Martha & Peter K on 2021/09/29 23:10
Very easy to use
Difficult to understand.
by Wykeamania on 2021/09/29 18:44
What is the difference between a field of grass and a magnetic field. Why do you call places to put signatures “fields”.
Love It
by ReseeC on 2021/09/29 15:47
This is a pretty nice and I love that I can just sign and send 🥰
Nice.
by M.C. Waffle on 2021/09/28 18:49
Quick and easy. 👍
Terrible support
by StuSimpson on 2021/09/28 17:15
After hours of texting with support to just sign up for my new subscription it said 2 of 6 envelopes. Messaged again and guy said he could give refund. He gave me a phone number where no one ever picked up the phone. Called another number I found on internet as it is not on their site. Took some time to get another rude guy on the phone and he kept trying to send me an email to cancel but, of course they were have issues with their system and I had to go to their site and reply to the actual help desk. Maybe I’ll get my money back? Time will tell.
Thanks
by LoveBuford on 2021/09/28 15:34
Very understanding!
Life Talks
by Redmond 3 on 2021/09/28 14:36
Always good!
Max
by brothergail on 2021/09/28 00:44
I had a lot of difficulty with doc you sign today. I’m working from my phone. Every time I would go to retrieve my code I would have to close the email in order to get a new email, and then when I went back to do the code it was invalid, apparently because I was re-opening the first email. I found a solution which was to ask Siri to re-open or to open doc you sign, which put me back in touch with the original email and opening parentheses I’m dictating if this and it’s not coming out well and parentheses. Anyway I finally got it solved but that’s a problem if getting my code via email it’s me out of touch with the original opening of the the document I’ve been sent. Is it possible to have the code sent via text which makes this kind of situation very easy? Thank you
It does not properly work in Ipad
by Very Angry Realtor on 2021/09/28 00:17
The normal functions such as adding initials or adding checkboxes, does not properly work on my Ipad Pro 12. I can work without issues on my Mac Pro but the Ipad does not properly work…not in the app and neither on Web. How is that even possible?
Game changer
by ksbigler on 2021/09/27 19:55
DocuSign is a game changer for anyone in a paperwork-intensive industry. It can require a little bit of hand-holding with clients the first time or two they e-sign, but any effort pays off big time in the long run as clients become accustomed to signing via DocuSign. It’s so nice that we don’t need to set up in-person meetings to get signatures every time. Saves us and our clients a TON of time. For the most part, it’s very intuitive and easy for clients to use, regardless of how tech-savvy they are and it’s allowed us to maintain the same (or greater) level of business we had prior to covid.
Unauthorized charge cancel subscription Refund
by unhappy unauthorized rating -0 on 2021/09/25 14:10
Want a refund!!! I didn’t download the app that cost. I got an email that my attorney sent me and I had to download as instructed, there was no importation from what I read stating it was only a free trial for however many days. I was charged 9.00. I’m highly unsatisfied I want my money back I didn’t authorize any charges nor did I opt in for it Cancel this subscription
Sign in
by LanaCristina on 2021/09/24 23:34
I don’t understand why it keeps logging me out and not taking the correct credentials
DocuSign alone
by ddgemini5382 on 2021/09/24 21:01
Convenience of DocuSign is great. It just has to be submitted for signatures accurately. That is the most frustrating part. Nothing DocuSign can control sadly.
Easy to use
by ag0921 on 2021/09/23 16:28
Great app
Great app
by traderking1 on 2021/09/23 15:53
Great and user friendly! Most electronic signature platforms require desktop…this can be done by mobile.
Unable to complete docs without red banner
by nicferg79 on 2021/09/23 14:57
This app is TOO glitchy. You can’t complete a doc without it finishing prematurely because of the red banner advising to add, move, or drag. If you click on it or on the x to close it, the document will finish.
Excellent
by yeliast on 2021/09/23 00:46
Great app to signed online
Review
by G24 on 2021/09/22 19:11
Very Frustrating..did not populate a return email address!!!!
The best for business
by Crconsole on 2021/09/22 17:09
The ease of use makes it the best for business transactions
DocuSign
by PaDre Smith on 2021/09/22 15:04
This app is covent amazing and helps you get the job doneImmediately
I love you
by dhdfgbjhgu on 2021/09/21 08:31
Whoever created this app … you the goat fr. I love you
Review awesomeness she took her time to help me she deserves a 10% raise
by smartgirl!! on 2021/09/21 07:54
Maria awesome
Using DocuSign
by Jaxxs1 on 2021/09/20 18:46
So easy to use!! Makes life so much easier!
Lacking instructions
by Mayesmp on 2021/09/20 13:33
There don’t seem to be instructional videos or training of any kind. If it’s there, I don’t find it. I just have to figure stuff out, and it’s a bit taxing.
Updates ruined it
by Crash test reviewer on 2021/09/20 00:12
Used to be great. They made updates and nothing works now. Can’t make signatures stretch larger to fit the right size, and when they populate they are tiny. Useless. Pain to add documents now too.
The best digital application
by Philly602 on 2021/09/19 23:53
DocuSign is one the best applications for my start up! It has been extremely helpful and it the best tool to streamline new contracts.
Great Improvement
by 7series4life on 2021/09/18 19:24
Glad I’m able to sign forms without any complications
Signing PDF Document
by Uncle Pastor on 2021/09/18 02:09
It is user friendly, quick and has enough options to keep you up to date. Great addiction to your document library.
Expensive…similar services are available for cheaper now
by AleksRun on 2021/09/17 19:23
Expensive…similar services are available for cheaper now
Why??
by $cottybuck$ on 2021/09/17 17:30
Stop changing the site! It was so easy and straight forward.
Quick and easy
by Tinytim1234566732 on 2021/09/17 15:59
Thanks!
Bad UX both mobile and desktop
by xerxes1492 on 2021/09/16 22:04
You go to add initials and the prompt doesn’t ask you whether to use an existing set of signatures, or create a new one. It also doesn’t clarify which one, full signature or initials, it’s prompting you for. It doesn’t even have a call to action, telling you at the very least to write much less what to write. If it did either, you would be less likely to add a full signature where you were asked for initials. The same happens on the desktop app. Such a mistake can void important documents and takes up valuable time to correct if it’s submitted as-is. Of course, submitting it as-is is the only recourse you’re left with once the “human error” is made b/c DocuSign doesn’t allow you to reset the document and enter a different set of signature and initials. The UX team hasn’t seemed to have taken into account the first rule of human factors: all “human error” is design error. Systems should ideally be designed such that errors are not just unlikely but impossible. Where errors are impossible to avoid, they should be simple and effortless to undo. DocuSign’s user experience is terrible in many other ways, but they haven’t seemed to notice b/c they see themselves as a business product. Even though many, if not most, end-users are average consumers, we’re seemingly ignored b/c we’re not the one’s getting billed and businesses often don’t escalate their employees’ and customers’ complaints about the usability of their systems to the respective vendors. Reputations, careers, deadlines, thousands and millions of dollars, even court cases, depend on this application. It needs to more than foolproof; it needs to be human-proof.
Love it!
by lliss75 on 2021/09/16 21:47
Very easy to use right from my mobile device. Makes it extremely easy to send docs.
Docu sign
by 5254716 on 2021/09/16 20:58
Complicated
It works
by Lanebird on 2021/09/16 03:04
I’ve been using for years. It works
DocuSign is great!
by Synesha Parish on 2021/09/15 23:01
DocuSign is extremely convenient and I love the Mobil app!!!! Thank you
Fraudulent Charges
by DH-Smitty on 2021/09/15 18:37
This company is truly awful and I believe they're fraudulently charging their customers. I've been a client for 6+ years and every renewal period I'm contacted to be sure the numbers of active users is correct before they charge my credit card. This did not happen this year and I was overcharged for inactive users. I've tried and tried to contact them with no response. Their online support system is a total joke. All I get are emails from "Mark" saying that he's tried to contact me and the case will be closed in 5 days. Mark has NEVER contacted me. After an hour phone call today I'll apparently be getting a phone from a supervisor within 24-48 hours. I can almost guaranty that won't happen.
User friendly
by MDerrick97 on 2021/09/15 01:36
Very easy to use and sign documents.
Login
by #####%%%%%^^^^* on 2021/09/14 20:51
Login and getting new password are a bit difficult. Everything else is very easy.
Love
by Queen of rap????? on 2021/09/14 19:32
Such an easy app to use ! Love it !
-owner
by 'teeeet on 2021/09/14 18:47
Very difficult to operate on my iPad.
Great app but needs “Strikethrough” feature
by Mat 0679369 on 2019/05/09 03:27
I love this app as a real estate agent. I use it all the time, primarily on my iPad Pro, because I’m always on the go. However, I wish it had a “strikethrough” feature like it does on the desktop version. Also, I wish you could resize the signature and initial prompt like you can on the desktop version. One workaround I found for strikethrough is to make the strikethrough on Preview from Files on iOS. Then upload it from mobile Safari web version of DocuSign. Save and close. Then, open it on app. The strikethrough is there. Seems to work but wish it worked on app itself.
Spotty function and support
by cvonline on 2019/04/01 14:51
UPDATE: I received a reply from development. That’s a good sign. I am updating to four stars. It could benefit from a freehand option and a snail mail field. There is no multiple signer option when they’re all in the same room. Those would make a five star app. I am testing DocuSign as an alternative to SignEasy, which I have used for years. There is no freehand option on DocuSign. When DocuSign works, it works well. However, the real problem began when I received an email with a pdf, and DocuSign failed to import it. When I contacted support it took an hour for them to tell me that that’s not how the app works (incorrect). If I had not been able to use SignEasy to sign the PDF, it would have been a serious problem for me. I need to be able to rely on a signing platform, and so far I can’t rely on DocuSign or SignEasy. This review seems to be the only way to alert DocuSign to the problem, as support was a waste of time.
Can’t finish and send
by Data Flunky on 2017/12/07 19:46
I received a document to sign using Docusign. I followed the instructions, although very few were provided. After signing, I hit Next at the top of the page — and hit Next at the top of the next page over and over (it was only a 3 page docuent!) until I gave up. Then I found the menu but there was no option to finish. The first option on the list was to Finish and Sign Later. After selecting that option, I thought maybe it didn’t work was because I had not downloaded the app, although I had not been told to do so and, upon finding the app and reading information, I learned that it should not be necessary to download and install the app if trying to sign something sent to me. Nevertheless I downloaded the app and tried again — with the same results. Needless to say, I do not plan to purchase this app. I also told the sender of my problems and was told they would send a printed document in the mail — and I was told they had also had problems. Piece of junk!
Not secure signatures, lacks core functionality
by HPIMF on 2021/08/17 04:04
Unfortunately, the app lacks the most essential function you expect from DocuSign; secure digital signatures. Unlike the robust web based version, your signatures will not include the DocuSign box around them or a unique identifier below the signature or on the header/footer of the page. This functionality is the foundation of DocuSign as it provides 1.) transparency that its a digital signature and 2.) the ability to confirm/trace the authenticity of the signature through the unique identifier. Instead, the app falls far short of its mission in only offering a basic signature; something that can be done for free through many other apps/software/websites. Customer service confirmed the app doesn’t have this functionality and directed me to use the website. When you pay hundreds to thousands of dollars per year in fees for your organization to use a secure digital signature solution, you expect the core functions to also be present in the mobile app.
Terrible support for the app and iPads
by Cassparilla on 2021/04/07 19:42
One example of my continued frustration with this company: When I try to edit a normal document to resize the fields of a text box (because for some reason the website is so bad that I have to use the app on my iPad Pro to do that) the app is claiming that the page contains some fields are not supported by this device.. so I can’t edit it at all. This never used to be an issue. They have reduced the support staff who was never great to begin with as well. This company is getting worse and worse and I hope you will think twice about getting a subscription if you are considering it. Go with Adobe instead. Or anyone else who will actually care about your issues and try to solve them. My iPad Pro is a computer replacement and I shouldn’t need to use my laptop just for this app... that should be mobile friendly due to the nature of the need for this business. I would give them zero stars if I could.
Okay but could be better.
by SyncereTheRealtor on 2020/11/16 20:54
As A Realtor with Keller Williams. This software is our default software. So when providing contracts for clients we have the tedious challenge of filling in templates. Some templates. Very well, others like sellers disclosure templates are ridiculously difficult to do. Because there’s probably 60 or more boxes that the client has the choice of checking. As the realtor we have to put the check boxes there for them to check. One simple update which could improve the usability. Is you did not have to go back to the menu to retrieve another checkbox or any other duplicate action. This would save so much time, having the option to just click click click click. That would be a mild positive update. Now if they came up with a way to auto populate vital information from whether the MLS or other sources would be extremely helpful.
A lifesaver!!
by Trinity 147 on 2018/10/28 15:58
Great little app. It’s a lifesaver when you need to e-sign something & don’t have access to a computer. I gave 4 stars instead of 5 because l think there is still room for improvement. I have iPhone. Filling out forms using the text box is a little cumbersome & sometimes downright frustrating. Trying to place text boxes, sometimes they are too sensitive (moving about when trying to type or erasing previous entries) & sometimes not responsive enough (I have to tap many times to get options to pop up or remain on screen). So far, though, I’m a fan. It’s the best thing I’ve found for mobile signing. So keeping my fingers crossed, hoping the developers will make a great little app even better.
You had ONE job …
by Nino186 on 2019/05/31 20:46
I don‘t normally write reviews, but this app is so bad that I feel compelled to share my frustration. The only use case of this app for me is to sign documents other people send me. I can never manage to get a decent looking signature into any of the documents. There’s two options for me: the “scan” feature, which keeps cutting off parts of my signature, or embeds my signature in a huge amount of white space for no reason. I can scan my signature just fine in any other app, like “Scanner Pro” for example. Why can’t this work reliably in this app? The other option is to “hand-draw” a signature, which never looks like my real signature if I draw it by hand. I do have an iPad Pro with Pencil, but the only choice for a virtual pen there is way too thick. So even though I can draw my signature reasonably well, it looks like I drew it with a Sharpie. Why does this app not support the Apple Pencil? I can draw my signature perfectly in dozens of other apps, only in this one it ends up looking like sh*t. This app has one job, to collect signatures, and any other *general purpose* scanning or drawing app works better for this. Except of course, there is NO WAY for me to import a scanned or drawn signature from another app. Has anyone at DocuSign actually ever tried using their own app?
Nice try!
by shwenger on 2021/01/29 22:05
Somehow the check marks never show up on the final copy, you CANNOT write anything in a text box, and everything is very hard to place. It would be worth it to be able to do at all on the road, if only they could fix these glitches! I’ve also had glitches keep occurring where my signer cannot “finish” the document; it just keeps cycling back to the same pages over and over again. I’ve been on the phone with customer support several times, and no one seems to know why this is happening, in fact they implied it was my fault somehow, but have no suggestions for a way to fix it. After having this problem multiple times with multiple customers, I am sadly going to have to find another service, since you don’t seem to have a fix for it and it is seriously impacting my business!
DocuSign is the Best and it's simple
by Curran24 on 2018/01/18 17:16
One of my favorite apps! I've been using DocuSign for years and have had no complaints. It's simple and user friendly. If you can't figure it out, then it probably has something to do with you and not the app or service itself. I use this a lot with my job and also with my family and friends. Signing documents can't get any easier. It literally take me less than a few minutes to import a document into DocuSign, place signature and/or other necessary fill-in’s, and email the signed copy right back to myself, or necessary party.
Can’t log in... need SSO option (Okta etc)
by Mik3mitts on 2017/10/29 19:29
Can’t log in. Need to add integration for SSO solutions like okta on mobile. This will not take my normal SSO password and so have no idea what my actual DocuSign password is since on desktop it is always passed through via SSO. SSO is mandates by our organization. I also tried the log-in with salesforce option, did that, successfully logged in (with SSO) and when it passed the info over it said “name and email combination already exists for this account” - no kidding, I’m trying to log in (existing user) and instead it is trying to create an account. I’m actually a big fan of docusign and the desktop app is amazing, new UI is nice - but when I can’t even log in on mobile to check on documents over the weekend it’s pretty darn frustrating. Please add better way to log in (SSO support) and I will change to 5 stars.
Everything works except notifications
by iforg0t on 2019/03/07 23:23
Creating a signature and signing is easy. Signing and finishing the doc is quick if I’ve already read it. However, I like to read the document as I sign, so I wish it were easier to sign inline while reading the doc, instead of the app immediately skipping to the next place to sign, sometimes several pages further down. The app does not know or notify me when someone sends me a document. I have to first open the app, and then it finds new entries. Shouldn’t it be getting them by push notification without me having the app open? I have all notifications enabled for this app.
Updates needed to save time when creating a contract
by DMGUxoxoxo on 2020/12/27 03:39
When i create a docusign agreement, the old version of the app was much better. What i mean is that when I tap the signature button, it places the signature icon in the middle of the screen and I am forced to then grab that icon and move it to the necessary location. In the old version, all I had to do was tap the screen in the location I wanted place the icon. With the new version, takes me twice as long to create a docusign agreement because I am touching the icon twice for every signature. iIf you could change it back to where we can just tap the screen on the place we want to place the signature, that would be great!! Otherwise, I love the app!!
Great app but could use some tweaking
by NoahIan on 2019/03/27 14:31
I have been using the DocuSign app for years now for my business. It’s nice but would love to be able to make strike thru and changes to emails and documents if mistakes are made. As of now, if I make a mistake Lets say in the signer’s email. I have to reload the documents and do it all over again. After someone has signed and they need to make a change. I have to send the document to another app to make changes, then send back to DocuSign to have them initial those changes. It would be nice not to have to send to another app to make changes and just do it directly from DocuSign. Call me if you want help to improve the app. As I use it several times a week.
Latest update rocks
by ilikeapu on 2019/02/02 21:50
I’ve been using this app for the last year and a half. Typically it’s a last resort because it was clunky and didn’t have all the features I needed so I’d generally prefer to wait til I was at my laptop. The most recent updates (which I discovered just now by accident) have made me VERY happy. Able to edit/send drafts now. Easier to change between signers. Easier to add documents. I suspect there are other changes as well but I am satisfied with those I mentioned. Much needed improvements are going to make my work life a little easier.
HELP
by Melizarr1 on 2021/05/12 15:52
I’m giving this 2 stars so I can get someone’s attention in the support center. I have an account with an email address at my old brokerage. That email address has been closed out so I need to update my email. I sent in a support ticket explaining this and YOU GUYS EMAILED THE OLD EMAIL ADDRESS. I already paid $200+ in December 2020 for this and now I can’t access this or change/update my email address. The customer service on the phone said he didn’t have access to update accounts. There has got to be someone who can change an email address or remove the 2-Step verification on my account so I don’t loose all my documents or the $200 I already paid for. He suggested a refund and to start a brand new account. Can someone else please help me?
Game changer
by ksbigler on 2021/09/27 19:55
DocuSign is a game changer for anyone in a paperwork-intensive industry. It can require a little bit of hand-holding with clients the first time or two they e-sign, but any effort pays off big time in the long run as clients become accustomed to signing via DocuSign. It’s so nice that we don’t need to set up in-person meetings to get signatures every time. Saves us and our clients a TON of time. For the most part, it’s very intuitive and easy for clients to use, regardless of how tech-savvy they are and it’s allowed us to maintain the same (or greater) level of business we had prior to covid.
DocuSign Got Your Back!!
by Queen Loyal on 2020/12/01 11:39
As a police officer working long hours the thought of getting dress, switching cars, losing much needed sleep just to sign paperwork was a mess for me. When I downloaded DocuSign and was able to sign my paperwork while in my PJs and get the much deserved sleep I needed to be productive I became a appreciative customer!! But now with with the Coronavirus Pandemic folks can stay out of crowded places, transportation, crowded offices, crowded elevators, infected folks, contact on unsanitary devices etc.! This business is clearly innovative and possesses great intuition for Society to continue to maintain and thrive!! I salute you!
A life Line
by TRACO MEDIA on 2021/04/29 12:09
This process is moving according to the outline, but I was surprised to received, the email to sign- trying not to reply on negative comments on the internet and out of mouths of people that are unsatisfied with their situation, just hold on this is your help coming. The light in darkness. Your business has a life line, just sit tight and let the process work, I have not received a dime yet, but do believe it’s coming, I have worked hard All my life and so have you, just hold on. I know you on the edge this your help line for your Business!
Hate the app-Risk to personal data
by MatCan28 on 2021/02/25 04:31
Please tell me how to remove the app from my phone. I have gotten random calls about docs for my signature. This is NOT true. I added the app for the purpose of signing a single doc. My signature on that doc proved to be unnecessary I believe Your app has opened up my information to fraudsters I demand that you remove my information (including my signature) from DocuSign immediately. I don’t need your app I plan to inform the US Govt regulators about the problem that your app has caused me
Issue Finish and Close
by Hardwork316 on 2018/04/11 05:21
I have been using this app for years. And now there’s a major bug! I wasted 2 hours trying to sign one document. Apparently after signing a document, if you choose Finish and Close, the document does not show up in the list of documents. Frustrating. I also deleted my entire list of previous documents and they keep coming back. I have uninstalled and installed and no luck. I have imported from Dropbox and email, sign and close. No luck. HOWEVER, it did work... after I signed, selected Finish and Email. After emailing, I got the document finally in my list along with all the duplicates of trying to sign Finish and close before. So frustrating. 1 star review until I see this fixed.
Can’t get account set up.
by Stumped3000 on 2021/03/04 22:54
I’m on the “Create your signature” page. I tried the Draw option and the scratch across the screen did not look like my signature. I tried the Upload option but I could not resize the signature on the signature line. The uploaded signature also looked like a signature on a post it note stuck on the signature line and not like a signature with a transparent back ground placed on the page. Then I created an acceptable signature in the Choose option. However, the page isn’t allowing me to scroll to the bottom of the page to press the create button. I’m probably doing a lot of things wrong but I’m having a real hard time working with this app. Any help you can give would be appreciated.
Fraudulent Charges
by DH-Smitty on 2021/09/15 18:37
This company is truly awful and I believe they're fraudulently charging their customers. I've been a client for 6+ years and every renewal period I'm contacted to be sure the numbers of active users is correct before they charge my credit card. This did not happen this year and I was overcharged for inactive users. I've tried and tried to contact them with no response. Their online support system is a total joke. All I get are emails from "Mark" saying that he's tried to contact me and the case will be closed in 5 days. Mark has NEVER contacted me. After an hour phone call today I'll apparently be getting a phone from a supervisor within 24-48 hours. I can almost guaranty that won't happen.
Amazing app
by Julie Juliano on 2018/08/17 04:28
Coming from a hi tech career and into Real estate I was disappointed with the technology or lack there of. However, Docusign has truly transformed my business and the ease of use for my clients - even the not so tech savvy. I am able to do anything anytime from my phone or laptop. It is a phenomenal app and I give it my highest accolades and strongly recommend for any agent. Being a Masters club member I appreciate any app that makes me more efficient and helps my clients.
Customer Service
by jeremy1927 on 2021/07/02 00:55
Unfortunately this is a company that has also suffered from the loss of employees in 2021. Currently the worst customer service experience ever. I only wished to upgrade but 3 individuals on chat had the wrong answers about steps on their website and tabs that don’t exist. until finally the chat transferred to a 4th person. The fourth person didn’t exist and the chat ended. So I called . Twice. Each time I held for almost 20 minutes before hanging up. So in my opinion DocuSign is useless after paying a year in advance, you get zero service. One Chat person suggested I call in. I tried that and it didn’t work that’s why I waited patiently for 15 minutes to get a chat answer.
Great, except one big thing.
by benglencrab on 2021/02/27 16:13
The button on the contract detail page that says “Sign” gives me anxiety because I haven’t looked at the agreement yet, and it appears that tapping “Sign” would sign it without me having had a chance to review it. The button would better if it were “review and sign” , or, “Begin signing”. I wanted to know that tapping sign didn’t automatically sign the doc before I had the chance to read it. Disregard any spelling errors in this post—if any—because the text in the review box is white on a white background. (That might be another bug to look at.
Deleted without Using
by TimothyE on 2019/01/24 15:14
Well, I thought this might be useful on occasion to transmit documents and get signatures, so I downloaded it and was told to sign in after agreeing to terms and conditions. I started reading the terms and conditions which carefully lay out the rights of Docusign and should list the rights of subscribers, but I couldn’t find subscribers had a right to anything. They don’t have a right to sue, and apparently don’t even have a right to clearly know what they will be charged before agreeing to a binding contract. I decided my life would be simplified and potentially less aggravating without Docusign so I deleted it. Better to just email documents and have FEDEX bring them to me signed the old ironed way.
Useful app
by DezTheAries on 2021/09/13 20:19
I love me some DocuSign! It definitely helps when you can’t print a paper and fill it out when u want too. My only complaint is that some times it does not save your progress when you leave you document half filled out then try to come back and finish it. I’ve found that when you do that it makes u start all the way over, or when you try to save your spot it MAKES you finish it and when you do that you can’t edit it. Other than that tho it’s a great app!
Glad I found this app
by unity4all on 2021/05/24 22:23
So far so good. I spent an hour on this other site. I was so mad. What if this document that I need to signed was very important, or a life threatening matter ? So I went and searched again, and found this site. Very easy to use, very easy to understand. Just simply to the point. Whoever designed this did a very good job. I only gave 4 stars because I was just a little confused at the end. I didn’t need to sign any documents maybe out of frustration I didn’t fully understand. Thank you
Easy to Use, and Convenient
by TheAmazingZolton on 2020/10/21 18:50
DocuSign helped make the often painful and time-consuming process of signing documents - a breeze!! One an account is made, and you can get the app(!), your initials and signature are automatically saved to use for future document signings. It’s all easy to do, right from your phone. I just signed a document in less time than it takes to log into my email account. Thank you DocuSign!
Makes signing things easier
by ThisIsMyStupidNickname on 2021/05/25 02:43
When I get papers from my bank instead of having to print them out sign them then fax them over. I can simply get them to email it to me, I share it to DocuSign, it gives me suggestions such as Name, Date, Signature, text box, check mark. I love that i can sign my name on the app and stamp my real signature on the document. Then I can email it through DocuSign. 😁 10/10 would recommend.
Easier identity validation this time
by Zellywag on 2021/04/27 03:28
Usually I had to answer obscure questions about what color one of my previous automobiles was from twenty years ago (I’ve had about 38 over my life to this point) which took me about ten tries. Infuriating! But somehow, this time, via my access to my phone and geo-location, DocuSign was able to trust me and allow me to sign my documents without the non ADA compliant means of relying on senior memory.
Update the app, Developers
by bilambilam on 2021/05/12 13:37
Please allow me to change my signature in the app. As well, when checking boxes, I noticed the checkmark can sometimes be hidden behind the box. Please make it so the checkmark sits on top the box, if you can. Otherwise I have to check the box after emailing it to myself, in the email. I think I have to make sure I allow others to sign it. Lastly, make it so I have the option to change who can/can’t sign a document in the app. Please make it so we have the option to save the document in app
MAKES LIFE SIMPLE!
by texasguppie on 2018/07/27 13:58
When a document arrives that needs immediate attention and I’m not at home or in the office, DocuSign makes taking care of business a piece of cake! If you don’t have DocuSign you’re probably still wearing a powder blue leisure suit, white shoes and matching belt! Step into this century and download DocuSign (you can still allow BeeGees music to play in the background as you take that step but get rid of the gold chains and 8-track player!)
Not iPad Pro - iPhone friendly for Real Estate
by SLC UT on 2018/05/07 02:29
I’ve been using DocuSign for several years. Recently I upgraded to an iPad Pro after being told at the Apple Store I could do anything on the iPad Pro I did on my MacBook Pro. I am able to do almost everything, except DocuSign. More often than not I need to drag and drop an additional signature, initial or other field elsewhere on the document. I have tried EVERYTHING! My finger, my apple pen nothing works. Can’t drag and drop. Then after fighting with it for 10 minutes FOR ONE FIELD- out of nowhere DocuSign just drops the field somewhere else on the page and you cant move it where you need it to go. Total garbage!
Excellent App for on the go Business People
by Jeremy Bill on 2021/07/09 12:38
DocuSign has become an app that I cannot live without. I’ve been using it for years signing documents when getting together for a wet signature seems impossible. The user interface is very friendly and continually updated. I’d recommend this to anyone looking for a document signing application. It works well with all my devices.
A Must for Digital Offices
by jelewis on 2017/11/22 20:53
I am trying to go paperless, and this program has become a must. I use it at least 2-3 times a day. It works seamlessly with DropBox and my other most-often-used document handling apps. I'd recommend it to anyone. Updated: The current version is unusable. Will not export documents to DropBox or email. Let me know when you fix it, so I can use it again.
Necessary update
by Just wanna write a review on 2019/03/04 15:36
App works pretty well but needs to have the ability to remote sign after the document has been submitted for signature. For example, I use the Docusign TR and there is no ability to upload docs to sign on Docusign app from the DTR without submitting an envelope which locks it. As a real estate professional I need to be able to have clients sign in person and the documents sent to their email once complete. It’s a more fluid process if it interacted with DTR and DTR app. Thanks.
Useful
by fluffyspacegirl on 2021/10/03 16:31
This has been a great and useful app, download it several different apps this morning and could not get my stuff done for my new job. Thank you so much Doc you sign for making this process easy! They also have different options that are prefilled so you just have to click and then drag over to the appropriate section! Love this app thank you again
Perfect App- It’s easy & convenient
by Gloryrevealed7 on 2021/01/19 19:04
This is the greatest app ever. I don’t have to go anywhere in order to conduct business. I’m able to communicate with my Dr’s etc when they send me a form to sign but nothing populates. So, I downloaded Docu Sign so that I can fill the form out & it allows you to send immediately to the recipients. The document is also saved in your files. Great job to the creators of this app.
So simple to use
by MrSandman996 on 2018/06/27 13:17
Had to fill out and sign an insurance form that l received as a PDF file in my email. Opened it up right there on my smart phone using Docusign and the squares were easy to fill in, move around, and the options with my name and signature were all there nice and crisp and neat. Took me less than two minutes to email back the finished form. Thanx for a great app. Male, 55, FL
Still waiting for DocuSign to auto date Initials should be dated
by RoboLoan on 2020/12/10 23:38
DocuSign is missing a key feature and that is automatically dating initials. This is very important when it comes to changes in a contract or proving the actual effective date after final changes to a contract. Adding extra fields can make the document very cumbersome and cluttered looking, not to mention forgetting to add a date with initials doesn’t show date of last change. There are several other services that do, such as DotLoop.
No In-Person Signature on IOS…
by bentricks on 2021/10/13 21:17
You can’t have customers sign documents in-person on your mobile device, only your desktop. How does Docusign have less features than free competitor software?? I went with the reputable company for security reasons but the fact that you literally cannot collect signatures in the application itself seems to be a pretty egregious oversight for a company that supposedly specializes in signature collection. It is clear that nobody at Docusign actually tests their application in real settings because it would be obvious that their software cannot perform the single most important task they advertise.
So frustrating
by Jessyka Armsteadeon on 2020/07/03 05:16
Every time I try to save a document for "sign later" my document disappears. Also I'd like to add that the reason I have to the"sign later" option is because whenever I try to use the app with a client present it is never a seemless process and I never to troubleshoot while they sit there waiting. So embarrassing. So I tried setting up any docs the day before so I can have it ready. It worked once. Now it's not working anymore. I pay for this app and it's always something.
Amazing! Amazing! Amazing!
by Prettyboyz402 on 2018/11/28 18:07
This application has been so wonderful getting the job done as far as signing documents without being in person and also made things more convenient for me and I’m pretty sure others that we can get things signed without being there in person thanks so much And I would recommend this app for anyone use
No longer useable
by Clive Jacobs on 2019/11/16 13:20
They ruined it with their latest update. It’s no longer useable on mobile. You can‘t edit templates, change custom contracts, copy contracts, you basically can’t do anything on mobile at all except send the same contract with different name on it. Absolutely useless. Our company used their service for 7 years, it was great, but we had to cancel today because it’s useless now to anyone who needs to change the contract information. Great job Docusign. I’m sure your users enjoy needing to bring a computer everywhere they go in order to send a custom contract.
Great and extremely useful app!
by Languagelady on 2018/08/17 14:39
I just signed and emailed an important document that had to get out today although everyone in the office is not in today. Not getting it in promptly would have had unpleasant consequences. Process took less than a minute. I've been using it for more than a year. Fantastic when on the road!
Amazing app
by tme8907 on 2018/08/17 21:48
Didn’t have access to my printer/fax machine, so I literally downloaded this app because I was in a pinch for time and really needed to get a signature on a document. It was so easy to use and super convenient. There is even a option where you can insert your name and the date! I love this app and am keeping the app just in case I ever need it again. Highly recommend!!!
Terrible support
by StuSimpson on 2021/09/28 17:15
After hours of texting with support to just sign up for my new subscription it said 2 of 6 envelopes. Messaged again and guy said he could give refund. He gave me a phone number where no one ever picked up the phone. Called another number I found on internet as it is not on their site. Took some time to get another rude guy on the phone and he kept trying to send me an email to cancel but, of course they were have issues with their system and I had to go to their site and reply to the actual help desk. Maybe I’ll get my money back? Time will tell.
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All Versions
5.0
402,633 total
 5
370,299
 4
21,897
 3
5,965
 2
1,557
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2,915
Current Version (3.6.0)
5.0
387,842 total
 5
357,434
 4
20,579
 3
5,724
 2
1,440
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2,665
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