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App name
Yandex Go — taxi and delivery
Description
Yandex Go is an app to request rides, order food from restaurants or send items across town. Request a ride or delivery with just a tap and track your driver in real time. Never waste time again with another call center or parking problem. • AFFORDABLE FARES Choose a service class for any occasion. Ride Economy for everyday errands, treat yourself to Comfort and Comfort+ to relax in a more spacious car, or go with Business when every detail counts. Use Delivery to ship items of any size by car. Fares and available service classes vary by location, but we always show the exact price (or a fair estimate) before you request a ride. • PAY BY CARD OR CASH You can pay for rides automatically if you add your card in the app, but drivers also accept cash. Payment method availability may vary depending on location. • A SMART APP THAT SAVES YOU TIME Yandex Go uses smart algorithms built on live traffic data to connect riders with drivers who can reach them fastest. Depending on your location, the app will also suggest alternative pickup points to help lower your fare. • RIDES WITH MULTIPLE STOPS Request a ride with multiple destinations, like if you’re dropping your kids off at school, picking up a friend on the way, or need to run a quick errand. Yandex Go maps all your stops on one route and calculates the fare for the entire trip upfront. • CHILD SAFETY SEATS Choose the Kids service class to ride safely with your child in a safety or booster seat. Currently available in the capitals of Armenia, Georgia, Estonia and Latvia, as well as 13 cities across Russia. • FOOD FROM RESTAURANTS Order food from local cafes and restaurants. Just enter your address and we’ll show you everything that’s available nearby. Narrow down your search with filters and find your favorites or try something new. Currently available in Russia and Kazakhstan. • SCOOTERS Shiny yellow and charged up, you can find them in Moscow and Krasnodar. To see where and how to rent scooters, tap the City or Scooters button on the app home screen. • AVAILABLE IN 12 COUNTRIES Russia, Armenia, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Uzbekistan, Latvia, Lithuania, Estonia, Serbia and Moldova. Visit https://taxi.yandex.com to see rates and availability in your city. If you’d like to share your opinion about our app, a driver or company that handled your ride, please send us feedback in the app.
!!!!
by djdkelmdjxks on 2021/12/05 20:56
ვარკეთილის მეტროსთან გამოვიძახე ტაქსი, თავიდან რამდენიმე წუთი დამიწერა მაგრამ ყინვაში გარეთ სრულიად მარტო ველოდე 14 წუთი, ტელეფონი 13 პროცენტზე მქონდა და სიცივის გამო ძალიან მალე აკლდებოდა, ნავიგაციაზე ვნახე რო ტაქსი გამცდა და დავურეკე ვკითხე რახდებოდა და მეუბნება “მეგობარს მანქანის დაქოქვაში უნდა დავეხმარო და კიდევ ცოტახანს თუ დამელოდებით უცებ მოვრჩები ამ საქმეს და მოვალო” ამაზე ავუხსენი რომ ისედაც დიდხანს ველოდე, ვიყინებოდი და პასუხად მივიღე რომ გამეუქმებინა. ბოლო 3% ით გამოვიძახე სხვა ტაქსი და იანდექსს ძალიან დიდი მინუსი ასეთი უპასუხისმგებლო თანამშრომლების გაკონტროლების სისტემის არარსებობის გამო რისგამოც აღმოვჩნდი ამ სიტუაციაში, მანქანის ნომერი 250 იყო და ამ ადამიანს თუ არ ვცდები გურამი ერქვა, დაზუსტებით არ მახსოვს.
❤️
by ანანოოო on 2021/12/04 16:19
უსაფრთხო და კარგი მძღოლი❤️
Отличный Водитель
by Андрей Кипор on 2021/12/04 15:34
Спасибо
Мошенники. Осторожней с банковской картой
by Robiqq on 2021/12/03 09:25
Привязал карту. Оплатил поездку согласно тарифа, Через двое суток пытаются дополнительно списывать деньги. Аферисты
პირველად
by Irakli14 on 2021/12/01 18:48
პირველად შემხვდა ასეთი კრგი ტაქსისტი , ძალიან მოწესრიგებული 100ლარის ხურდაც ქონდა სულ რო წუწუნებს ხოლმე სხვები უფრო მეტი ასეთიტაქსი იანდექსს!!
The best
by Lizabakradze123 on 2021/11/17 20:23
ყველა ამ ადამიანის მსგავს პერსონალი უნდა გყავდეთ😇😇😇😇😇😇ნამდვილად მისაბაძი ადამიანია 🤩🤩🤩🤩🤩🤩🤩🤩
Хорошо
by lisardking on 2021/11/17 12:15
Спасибо большое за всё и продолжайте искать смысл жизни
Great driver and clean car
by yuri2 on 2021/11/09 04:55
We have been using Bolt and at times we use Panda. We scheduled a pick up with Panda for 0400 and at 0355 they call to say there are no cars available!! totally Lame I went in Yandex app, set it up and had a car within 15 minutes The driver stepped out if the car and helped me with every one of our heavy bags Same when we go to the airport Yandex is our new favorite service!
Yaul
by Yaul_88 on 2021/11/05 08:53
Очень приятный молодой человек, быстро довез до пункта назначения
Terrible service
by ChiefNoir on 2021/10/30 16:17
I ordered some food, after 2 hours of wait got nothing.
Отзыв о поездке
by enavon on 2021/10/24 11:19
Очень приятная поездка.благодарю
Водитель Руслан
by Natalya Zvorono on 2021/10/23 22:06
Вёз нас из Тарасово в Минск, водитель просто невероятный, он, не смотря на ограниченный слух, обладает волшебной энергетикой! Машина чистая, без плмторонних запахов. Сам водитель излучает позитив и положительную энергетику. Восторг от поездки!!!!!!Natalya Zvorono
Rush hour
by Godhavesins on 2021/10/23 03:53
ჩემს სამსახურამდე 822 მეტრია 2.2 ლარი დაწერა, არ მოვიდა და როცა თავიდან გამოვიძახე 4,4 დაწერა. wth
Great ride!
by Kabulik on 2021/10/22 14:39
Definitely recommend.
Select driver
by TechnicallyAdvanced on 2021/10/21 10:30
1. Driver arrived with hoodie and mask, app shows no photo of the driver. Wish app allow selecting only drivers with photo. 2. Lots of drivers without masks. Wish app allow selecting only masked drivers. Yes, I can leave review to driver without a mask. But I do not want COVID from drivers.
Быстрое приложение
by ажул on 2021/10/20 11:53
Удалось поменять адрес за секунды
ყველაზე ყურადღებიანი მძღოლია, ვისთანაც აქამდე მქონია შეხება
by ელზა ტოროლოვი on 2021/10/18 07:19
დავურეკე, რადგან ბავშვი უნდა დახვედროდა მარტო და მიეყვანა შესაბამის მისამართზე. ბავშვი რომ ჩაუჯდა, დამირეკე და მისამართზე რომ მიიყავანა კიდევ დამირეკა.
horrible app and horrible untrained drivers
by thedogman96 on 2021/10/13 16:33
yandex has the most unprofessional and rude and horrible drivers and their customer support is a joke i would advice uninstalling this app for your peace of mind and safety and please train your drivers to use the navigation
Pets
by teki123321 on 2021/10/11 20:10
Add some paragraph for pets. Many drivers wont drive pets, so let them know if some people have pets. Thanks
Супер Доставка спасибо
by акррп on 2021/10/06 10:36
Спасибо
.
by ანი;) on 2021/10/02 19:40
ყველაზე მეგობრული და გულკეთილი მძღოლი
👍👍👍
by nikato12345 on 2021/09/30 19:29
👍👍
Holy water
by 696969cuni69cunibj on 2021/09/28 19:44
Horrible feed back. Drivers some are liars and thieves. And yOU don’t return funds which are miss used. App made to cheat people if when ordering more than 1 car at same time. Not user friendly. Сбер банк #1 in Russia take example DO BETTER
Dark Mode и заказ такси другому
by Braviken on 2021/09/25 22:39
Нужна поддержка Dark Mode. Нужна возможность вызвать такси другому человеку, что бы он мог делиться геопозицией. Например, пожилой родственник сам заказать не может, но нажать кнопку поделиться геопозицией в приложении в рамках семейной группы. А далее заказ делает кто-то другой из семейной группы.
B
by gujjhgfdry on 2021/09/25 16:06
high prices
Ms Tiko
by Ms Tiko on 2021/09/23 10:13
Super car super driver 👍✌️
Can’t register from US..
by Ktol77 on 2021/09/22 04:26
Was told it’s popular in Georgia and decided to set it up prior to my upcoming trip , however it won’t let you register without providing phone number which I did, but the confirmation text (SMS) never comes thru to US cell number… I’m not planing to get local SIM card with a loca number so, I guess I’m out of luck.. that leaves me with Uber, I guess.. 👎🏻
problem with apple pay
by zenvoy on 2021/09/11 13:52
they don’t let use apple pay outside of russia..
დედამოტყნულო იანტექსოო
by ყლე იანდექსი on 2021/09/10 20:42
შენი გამგეთებელს დედის ბირში შევეცი შე ყლეო მაქსიმი უფრო იაფია ხალხო გაიყვიძეთ ამათი ნაბოზვარი დედაც მოვტყან მე პირადად
Spanish Language please
by Aramis91.Cuba on 2021/09/10 08:44
Spanish Language please
The driver l
by Jenga Z on 2021/09/07 11:49
Very polite , welcoming. Careful driving. Very attentive.
Повышенный тариф
by Avai7 on 2021/09/06 18:12
24/7 повышенный тариф за поездку за 3км. Недоволен
Hi
by vache1234 on 2021/09/02 22:02
Great guy, we enjoyed the ride
Surendra Mahakalkar
by Surendra Mahakalkar on 2021/09/01 01:02
Excellent Drivers driving.
Good applications
by bin_oun on 2021/08/28 06:12
Nice app
Visa or MasterCard not work with me
by علي -قطر on 2021/08/26 14:14
Always payment declined woth using visa or MasterCard
Great taxi app to use while traveling in Russia!
by Linux is better on 2021/08/26 13:10
Yandex Go (formerly Yandex Taxi) is an easy-to-use app developed by Russians for use in Russia. Wouldn’t go anywhere in St. Petersburg, Russia without it. Prefer using an app developed by Russians than an “Anerican” app like Uber developed by low-paid H-1B workers from India. Yandex makes great products for Russia!
Raising Prices
by xXBeastXx101 on 2021/08/26 07:59
I will stop using this service since they have taken extra money from my account and claim they have returned it but I have not received anything back. This is completely unacceptable. The service also takes advantage of the prices. Sadly, the taxi’s parked outside waiting to pick up clients are cheaper now than ordering a taxi. The rate can change every second. It’ll show a high price and if you change the payment method, regardless card to card or cash, It’ll change the price. Sometimes, when you think you have a cheaper ride, it’ll kick you out and have you reorder.
Constant bugs
by Victor_Davis on 2021/08/24 07:18
Issues everywhere. Us Credit cards were getting declined despite them working just moment ago at stores, taxi rides wouldn't get completed at all, the app would just say "you can order in 1 minute"... buggy app and service
👌
by oxanaivanova on 2021/08/22 02:30
Всё отлично ! Быстро привёз в аэропорт
Лучший
by подруга- ночь on 2021/08/21 19:31
Водитель шикарный, позитивный. Спасибо за поездку!
Задирает цены в Томске и Северске
by mikhaaaail on 2021/08/21 07:42
Из-за повышенных цен водители переходят на Яндекс и отказываются везти в других такси. Искренне надеюсь, что slaboviki устроят маски шоу и отожмут у вас бизнес
Шаттл
by daniaaaaaaaapark on 2021/08/19 12:48
Запустите пожалуйста шаттл с 6-7 утра
No interface for deleting/adding cards
by RoxBredi on 2021/08/19 10:48
Once you added card for your account, there is no way to delete it. Not in menu, not in settings, nowhere. That’s a shame.
Бля
by кс го глоба on 2021/08/18 09:23
Вы бля заебали цены поднимать
First time using Yandex
by Garooni on 2021/08/17 13:54
I enjoyed trip and the driver was very punctual and friendly !
Double charged scam
by MhBars on 2021/08/17 07:48
Application itself changed the payment method to cash. Then it turned out, that it charged my credit card as well. Customer support said you should not pay the cash. Not going to use the service again.
good
by algharafa on 2021/08/15 16:00
thanks
Yandex is worse than the Holocaust
by Christian Hamlet on 2021/08/14 18:58
They stole an item from me a few days after I returned to Russia, in October of 2018. I asked them to resolve it. They said they’d deal with it; but of course they didn’t. They jerked me off scores of times, when I was spending 83,000 rubles per month on their horrible service. I ended up renting a car long term; but I continued to use them; I still use them; I used it twice today. Every time I ask them about a problem, they promise (in writing) to contact me about the problem that they caused or created; but they never, ever, ever contacted me once, as promised. They break their written promise every single time. I don’t even complain every single time. but I have complained scores and scores of times about problems that they have; and they have told me-in writing, on every occasion-that they will get back to me; and they never-one time-got back to me. And no one I ever meet at Yandex will even discuss the subject. it’s a horribly run company; horribly, horribly run company. they lie routinely and it’s all on the record. The drivers are almost always perfect; but the software and customer service are far worse than the Holocaust.
Too expensive
by shakoshakuna on 2021/08/14 18:15
When public transport is not available don’t use this app. They doubled prices 😡
Worst Taxi app ever
by Kadosh Prikin on 2021/08/13 18:24
worst dirver in the world, don’t use this service!
Отвратительный сервис
by ExrtDrum08 on 2021/08/12 19:28
Водитель уехал без меня. С меня списали деньги и никакой отвественности! Потерю времени и нервов вообще никак не компенсировали! Раньше хоть купон на скидку при своих ошибках давали, а сейчас клиент для них просто ничтожество без правное!!!
Отлично
by Ом369 on 2021/08/12 07:27
Все понравилось, благодарю!
Такси
by Yougene369 on 2021/08/11 07:17
Как Яндекс делает дорогу дороже домой ???? Вызываете такси на свой домашний адрес(рабочий, тренажёрный зал итд). Алгоритмы Яндекса запоминают и дают завышенную цену. Гениально
თავხედური ფასებია მუდმივად
by ბაკურრი on 2021/08/09 07:59
ტყუილი
Очень вежливый и безопасный водитель
by RoccoOscar on 2021/08/05 22:11
Водитель приехал незамедлительно, вёл машину осторожно. Был знаком с городом
One of the wrost service
by acess 123 on 2021/08/05 13:25
Taking extra money and the service is very bad no aircondition not talk polite as soon as possible another company should be lanuched against them
Money and nothing else
by Ретрика on 2021/08/04 19:03
These guys don’t care about their customers as wells about the drivers. Waiting for my car for 10 mins on average. Lol - what a service
Чистота
by Becksultan77 on 2021/07/31 06:30
Чистая машина, воспитанный хороший водитель.
Driver
by bea_lene on 2021/07/30 17:19
Good and polite driver!
Виджет и кредитки
by Henessy on 2021/07/29 03:07
Виджет не работает. А кредитки пора принимать уже иностранные. Я открыл специально русскую, но мне не удобно. Поэтому пользуюсь много Геттом, который принимает всё
Отличный водитель и человек!
by Yu108484 on 2021/07/27 04:24
Прекрасный сервис - обязательно воспользуюсь услугами в будущем !
planeta hotel
by lion baghdad on 2021/07/26 14:06
good drivers as well
Gerazanc spasarkum
by Vahag2021 on 2021/07/23 07:08
Gerazanc spasarkum .
Taxi not coming for the place
by @TonyK on 2021/07/22 11:17
You order taxi and they didn’t coming and if the taxi was in high price is not coming and they cancel the search because didn’t accept me any car and they made you to search again and the price going higher more and the support team didn’t help me .
dont use this app
by be safty on 2021/07/20 20:16
the worest company in georgia When the driver sees you speaking another language, he tries to defraud you and asks for high money in dollars. If you do not give leave in the middle of the road, agree with other drivers so that you do not ride with them be safe and dont choose this compant
Location function works awful
by Vjkkjgff on 2021/07/18 09:17
The location function of app works awful, rarely finds right location
❤️🤩
by ლევანსკ on 2021/07/17 13:15
ძალიან თავაზიანი და ადამიანი, რომელიც კონფორტზე უფრო მეტია🤟🏿❤️
Супер
by Titrcvbj on 2021/07/14 15:51
Супер водитель!!!
I can’t active this app! Its messge: no internet
by nastaranbl on 2021/07/13 20:07
I don’t know why I cannot use this app after install
Crappy app, use an alternative
by jnarvil on 2021/07/13 13:18
Taxis are consistently 5 minutes late, app doesn’t take any cards, they cancel rides sometimes out of the blue, overall just a crappy app with zero regard for customer service.
Sweetheart
by ketts.b on 2021/07/10 22:04
იმედია პოლიტიკით ტვინი არ ვატკინეთ 😅 მადლობა ❤️
Shameful
by decent07 on 2021/07/08 16:50
I really enjoyed the experience at first but after that some problems aquired. I payed double on two occasions and i contacted the support and they never responded and i never got my money back disgraceful company trying to scam people at any chance they get. Never download this
Татьяна
by alex34443 on 2021/07/07 18:40
Быстрая доставка, вежливый водитель
Great service
by Karinochka ) on 2021/07/05 18:04
Super clean car & very nice & careful driver 👍💙
Спасибо
by Jasur2210 on 2021/07/01 05:59
Советую. Водитель профессионал!
Very professional service
by mivomen on 2021/06/30 20:33
Our driver was respectful, professional amd pleasant! Thank you!
Excellent
by Jahid1833 on 2021/06/28 12:29
The driver is very well behaved. Thank you.
Самые лучшие и современные
by great video alp on 2021/06/28 07:34
Жила в Америке, пользовалась Убер. В Казахстане Яндекс предоставляет быстрые современные услуги, очень удобно, отличный сервис на разный запрос и бюджет и быстрая реакция на любой запрос. Плюс есть доставка, курьеры, еда, в общем молодцы, только вперед!
Ольга
by Lyelka on 2021/06/25 07:07
Хороший Водитель и Машина
все хорошо
by Fabio Aneli on 2021/06/24 10:41
все супер
X
by Setsa2323 on 2021/06/20 17:33
Great driver! Provided excellent customer service.
Говно
by Sevest 666 on 2021/06/18 11:44
Постоянные глюки с определением локации, водители динамят, уезжают, а приложение так и показывает что якобы он меня ждёт прям там где я сейчас нахожусь. Никакой уверенности что уедешь вовремя.
Отвратительно
by irina_m_a on 2021/06/18 04:03
Узбекистан. Сервис отвратительный . Водители с областей - нет ни знания города, ни манер, ни вежливости
Best taxi service on this planet
by TheCarLoverCA on 2021/06/16 15:43
I have used Yandex taxis a lot in Minsk and by far they have been way better than anything else I come across anywhere else on the planet. Please keep up the good work.
ჰელოუ
by ტტტტტტ on 2021/06/15 17:09
უსაყვარლესი ბიჭი
bus stops
by aaalaalkfhsbwbw on 2021/06/14 13:43
pls do not zoom in when user click back button during viewing different buses. Also it will be better f you add function "where to" work with buses as well. Thank hou
სუპერ
by რად on 2021/06/14 08:54
ნეტა ყველა ესეთი მძღოლი იყოს
Charged the full payment but ride didn’t happen
by Javohir Karimov on 2021/06/11 12:09
I ordered a taxi with a credit card. But the driver left when I was at the pickup point. He started and completed the drive. And I was charged the full price. But the ride never took place.
შეფასება
by aalomeee on 2021/06/08 15:10
ძალიან კარგიიი მძღოლია
Asks contact permission for delivery
by Tashkent Yandex on 2021/06/08 05:54
Good app but forces me accept contacts share permission for delivery service which I don’t want to share. Please remove contact share permission.
Цены по факту другие
by bjaska on 2021/06/08 04:59
Цены при заказе и по факту совершенно разные
Оценка поездки
by свелана шредер on 2021/06/04 00:54
Если б можно было поставить 10 звёзд то это была бы правильная оценка. Быстро, грамотное вождение, очень чистая машина, вежливые манеры водителя.
მძღოლს
by ნინიკ on 2021/06/02 17:13
სასწაული მძღოლი,სასწაული ხმით
Отзыв
by katecat22 on 2021/05/31 09:08
Очень хороший отвественный и профессиональный!
Review
by Alexlucky213 on 2021/05/22 09:25
Very professional driver, had a great conversation and he is a never nice guy.
good drive
by absudidbdbs on 2021/05/21 14:54
was a very good drive with a very good driver 👏🏻
Не рекомендую
by skondratov on 2021/05/20 15:58
Нет возможности позвонить и объяснить проблему. Ждал 10 минут такси, водитель просто проехал мимо и отменил заказ. Потерял время и опоздал. Выбирал специально тариф комфорт в итоге с комфортом прождал 20 минут на холоде. Если у вас в приложении можно отменить заказ через 10 минут ожидания клиента это полный fail. 1 звезда вам заслуженно.
Wonderful
by BillieSpB on 2021/05/12 12:26
Best Driving in SBP
Misleading
by l27_0_0_1 on 2019/07/23 10:29
The app is ok but I have a bone to pick with the newest feature added - it seems to be disallowing usage with vpn active. Every time I try to order taxi with apple pay it deadlocks by requiring user input on modal about “unsecure” (yeah, I’m gonna be judge of that) connection below apple pay modal, which seems to be waiting for modal. This suggests apparent lack of qa or maybe malicious intent. But I’m not even mad about that, but the fact that taxi app seems to have taken responsibility to police my connection on my own device? Yeah no, that’s a no from me dawg.
Yandex is worse than the Holocaust
by Christian Hamlet on 2021/08/14 18:58
They stole an item from me a few days after I returned to Russia, in October of 2018. I asked them to resolve it. They said they’d deal with it; but of course they didn’t. They jerked me off scores of times, when I was spending 83,000 rubles per month on their horrible service. I ended up renting a car long term; but I continued to use them; I still use them; I used it twice today. Every time I ask them about a problem, they promise (in writing) to contact me about the problem that they caused or created; but they never, ever, ever contacted me once, as promised. They break their written promise every single time. I don’t even complain every single time. but I have complained scores and scores of times about problems that they have; and they have told me-in writing, on every occasion-that they will get back to me; and they never-one time-got back to me. And no one I ever meet at Yandex will even discuss the subject. it’s a horribly run company; horribly, horribly run company. they lie routinely and it’s all on the record. The drivers are almost always perfect; but the software and customer service are far worse than the Holocaust.
Random charges and Terrible app use and customer experience
by AppUser-xyz on 2019/04/08 21:55
The app keeps failing to derive payment from Apple Pay. I had to finally install a credit card directly. Even then it would sometimes work and sometimes not. When I called my bank, thinking they might be the problem, they said they see changes coming through form Yandex, which they approve but the merchant keeps declining. Randomly I would see a charge appear stating I have balance due and I can’t use the app until I pay it off. Not having an alternative, I would pay the stated balance and write a note to customer service, who don’t get back for days, if at all. Also, the app often picks up incorrect “current location” for user. The estimated arrival timings for cabs are often incorrect. And above all, the shown estimated for requesting is cab is almost always less than what is actually charged by almost 30-50%! I feel cheated and I would never use this app if I had or knew of alternatives while visiting Moscow on a short trip.
The worst customer service ever
by O111L222 on 2018/11/07 19:05
It doesn’t deserve even 1 star. I was charged wrong amount and I had to call customer service to get that charge adjusted. They couldn’t help me by phone so I sent request to a specialist. In a week I got an answer by email but it didn’t actually mean anything, it was not helpful, kinda “sorry for the inconvenience” but the price was not adjusted. So I called again, sent another request which was not answered at all. After all I called 3d time and asked to talk to a specialist or customer service manager. I was told that they don’t have that kind of service. What do you mean “don’t have”???? It’s ridiculous, they asked me to wait 2 more days for specialist to call me... and it’s been 2 weeks since I called last time. Bad bad bad ugly service!!!! I regret yandex bought Uber, cause Uber has better customer service for sure!
Work great for our stay in Russia
by sonja1255 on 2018/06/17 23:35
If the app won’t process your Card or Apple Pay it’s because it can’t connect to the server. If you’re on WiFi it will connect and you can use the credit card or Apple Pay feature after the first connection. Also Iike the map feature to let you select pick up and drop off points without typing in the address. Came in very handy since I can’t type Russian. In all the app works great.
Ignorance of drivers during pandemic
by elchyan on 2020/09/05 10:44
I’ve been using Yandex for a while now and I’m really disappointed with the ignorance I see from the side of drivers during this pandemic. If I would not comment that I need from driver to wear a mask, then there’s a 99% chance that he wouldn’t. Even if I do write a comment there’s still no guarantee that the mask would be on. Sometimes drivers even take my polite request to wear a mask as an offense (I mean what is wrong with these people?). This can only mean ignorance from the side of the company itself. Hope my review wasn’t simply waste of my time.
Payment service
by Robert Kitis on 2018/09/07 06:37
Well, most drivers are cheapskates and withdraw a money without any apriori notice about it. So I had bad experience and impression about them. Yandex Is the worst Taxi service I’ve ever seen&gotten... The Company even did not react on my message and contact to me. I guess never try that service more and hope You will take security measures. Thank for attention.
Raising Prices
by xXBeastXx101 on 2021/08/26 07:59
I will stop using this service since they have taken extra money from my account and claim they have returned it but I have not received anything back. This is completely unacceptable. The service also takes advantage of the prices. Sadly, the taxi’s parked outside waiting to pick up clients are cheaper now than ordering a taxi. The rate can change every second. It’ll show a high price and if you change the payment method, regardless card to card or cash, It’ll change the price. Sometimes, when you think you have a cheaper ride, it’ll kick you out and have you reorder.
Works with a credit cards in only about 50% cases
by koi8r on 2018/08/08 17:54
It is ok when it works. It does not work with credit cards on every level other day. And it happens when you are already riding in the taxi, switching payment method to cash - not cool at all. Same via Apple Pay. Test charges on credit cards appear just fine. Support is ignorant keep saying about not enough money on the account which is noncence for credit cards and since the just charged test charge few minutes before that.
Credit cards and fares
by Mike Janela on 2018/06/27 04:07
Beware if you’re not Russian: the app only accepts credit cards linked to Russian banks. If you link a foreign card (like my U.S. cards), it’ll tell you they’re linked for payment but then tell you mid-ride that the card doesn’t work and you’ll need to pay cash. So carry cash! Also, multiple times did the fare I was quoted shoot up by an extra couple hundred rubles mid-ride. This isn’t Uber/Lyft where they quote you a fixed price, so beware of that during rush hours, airport runs, etc.
Awful
by riginetoo on 2019/05/10 19:24
The app is working very bad, you can’t see the car if it’s coming or not. App doesn’t show correctly your actual location and not shows right location of your destination. All the time drivers choose the longest way to your destination. Most of the drivers are from Uzbekistan and Azerbaijan. I had an episode when the driver was going the opposite way I needed and when I started to complain about it he blocked the doors and asked for more money. I wouldn’t recommend to use this app, especially for the girls that travel alone. It is simply dangerous!!!
Great taxi app to use while traveling in Russia!
by Linux is better on 2021/08/26 13:10
Yandex Go (formerly Yandex Taxi) is an easy-to-use app developed by Russians for use in Russia. Wouldn’t go anywhere in St. Petersburg, Russia without it. Prefer using an app developed by Russians than an “Anerican” app like Uber developed by low-paid H-1B workers from India. Yandex makes great products for Russia!
Belgrade
by Pink Alligator on 2018/06/21 14:45
Promo codes are nowhere to be found, and that makes it slightly less expensive than a regular taxi. Maybe 10 percent. Taxi never arrives on time as the app often says 2-3 minutes when in reality it is almost 20 and cost states when booking a ride is not the same as what you will be charged by the driver. In fact it can be much higher. Couple that with the fact that you need to have cash, and actual small bills makes it no better then any other regular taxi. Fail
Don’t save your card in this app
by llunnaz on 2020/10/27 13:34
The app is absolutely terrible. After a month usage, I discovered that a random phone number got attached to my account, with it’s ride history. Now I can’t delete my credit card info and can’t use the app. Emailed multiple times to support but no one replied. Also, it turned out they don’t have customer support number in Belarus. Which is ridiculous, because the company is crazy big and popular. Don’t trust then with your payment information ever
Terrible option for international Travelers
by The Chopper on 2019/06/02 08:58
I am an Indian national. As soon as I landed in St Petersburg, I downloaded the Yandex app and tried to register with my Indian cell phone, which did not work. After that, I bought a Russian sim card, and thankfully, the app started working. The problems didn't end there. I tried adding my Indian credit card(Visa), but the Yandex application failed to verify the card. It's been five days I have been trying to contact the support, but they don't seem to comprehend my problems, let alone solve them.
Worst app
by Innovat0r on 2018/09/17 21:34
So I payed with Apple Pay, and for some reason payment didn’t completed successfully, but I got information about from driver when we already started to drive. When I payed with Apple Pay it was 941 rub., so I payed 950 to taxi driver, as he does not have change (nothing new here, this is why I wanted to use Apple Pay). After trip, I’ve got an email that final trip price was 770rub., and when I was paying at the end of the trip, there were nothing there about the price.
Modern day Russian roulette
by william_schultz on 2019/08/29 08:17
After about 50 or more Yandex taxi rides, I can say there is about a 70% chance you will get a driver who has no regard for passenger safety. I’ve been in too many close calls over the years with these drivers. Things like rapidly weaving between lanes without a signal, speeding, trying to pass a car on the left and driving up on the sidewalk, near collisions, aggressive accelerating and braking are all commonplace. There are some good drivers and the app works decent though. I think Yandex needs to do a better job of vetting drivers. Or investing time in training the drivers they get who haven’t had a proper driving education. But until then, using Yandex taxi is a higher safety risk, if to benchmark taxi drivers in other developed global cities.
Best taxi service on this planet
by TheCarLoverCA on 2021/06/16 15:43
I have used Yandex taxis a lot in Minsk and by far they have been way better than anything else I come across anywhere else on the planet. Please keep up the good work.
Stupid rerouting - lost flight
by Toski1010 on 2019/10/02 05:23
Dear developers, due to your app changing routes for the taxi driver I lost my flight!! The problem is that yandex maps used for routing taxi drivers doesn’t take into account the number of lanes on the roads. In my case the app rerouted the map because of a possible shortcut, but due to bottleneck on the road caused by one lane, the rerouted route appeared to be 20 minutes longer than initial! So make your app take into account number of lanes on the road!!!!
The worst service in Tashkent
by akbar uz on 2019/05/15 06:20
I took Yandex taxi in Tashkent twice, first driver was alright but Yandex taxi app didn’t work properly and took us to a wrong location I got charged more. Second driver was horrible, he was driving like guys in action movies. Aggressive, reckless driving, driving in opposite way crossing 2 solid lanes, inpatient. Driving on speed bumps at 50 km. Such a Knucklehead. They should be deactivated right away. I don’t recommend to take this service. Don’t take that risk
Great app overall!
by TohirBoy on 2019/03/14 19:10
The UI is very easy to use, and the app overall is one of the better taxi apps I have used! It helps if you don’t really know your way around the city so thank you to the developers for this!
Worst customer service and driver
by Royal Anderson on 2020/09/03 16:57
I’ve experienced the worst drivers from the company . I’m not even sure you screen them . You put the lives of people’s t state with the type of people you choose as drivers . One of your drivers ran away with goods being delivered and money was lost ... and your support offered no help in return . I’m deleting your app . Other taxi companies offer way better services .
Always reliable
by ostlipa on 2020/10/04 12:05
As a business person from the US, Yandex provides a unique platform for transportation, food, other shopping. It is perfect! Thank you
This company treats drivers like s*%t
by art.orlov on 2020/06/12 01:35
This company just fired driver, now in pandemic, only for him not willing to get drunk black guy on board. I think this is true racism when same action against white guy would be ok. That is also ok to have drivers breaking traffic rules while driving (I was in a car and experienced it multiple times), so the all story is about perception of company in media, not safety of passenger or corporate culture.
Helpful Transportation Application
by Mr. & Mrs. J. W. on 2020/03/10 06:50
Appears to be an excellent application for reliable & dependable taxi transportation. One advantage for me was that the user does not need to speak ir even read Russian to use the application to arrange for immediate or future transportation.
Great driver and clean car
by yuri2 on 2021/11/09 04:55
We have been using Bolt and at times we use Panda. We scheduled a pick up with Panda for 0400 and at 0355 they call to say there are no cars available!! totally Lame I went in Yandex app, set it up and had a car within 15 minutes The driver stepped out if the car and helped me with every one of our heavy bags Same when we go to the airport Yandex is our new favorite service!
GPS problem
by Annaare96! on 2018/05/02 17:39
I don’t know what kind of GPS are your taxis using but almost all the time drivers don’t know where to come. It would be great if you’ll fix it somehow. And almost everytime there’s problem with the increased prices. It seems like increased prices are starting, not the other, low ones.
Blocked for no reason
by Kickapoo Doc on 2019/06/20 12:24
It worked well for one day but by evening I was blocked. Either Yandex Taxi or my bank declined a 55 cent tip. Multiple attempts to get unblocked through responding on the app or through the web site have failed even though I received a text message that it was fixed. They resolve a simple problem. If you chose the even the 15% tip small amounts may appear suspicious to a bank.
P Deker
by mehtery on 2020/09/27 16:55
GPS is never pin pointing my location ? I had to cancel few times for not been located correctly My attention was not to cancel but I had no choice as a tourist
Grear app!
by TheKianU on 2018/08/29 11:17
I’ve never used taxi apps, so i have nothing to compare with. Anyways it’s nice and easy. You don’t have to tell driver the place where you’re going, you just mark it on map. 5/5!
Recent update
by Student 12345 on 2020/06/04 16:31
After recent update around June 1 or 2, 2020 the app will not allow to choose a destination address from the list of saved addresses, as well as choose one on the map. Therefore you can’t input destination at all to move to the next screen of choosing a ride. Please fix it.. It’s sad that Uber app redirects to Yandex in the app store. Was much better service.
bus stops
by aaalaalkfhsbwbw on 2021/06/14 13:43
pls do not zoom in when user click back button during viewing different buses. Also it will be better f you add function "where to" work with buses as well. Thank hou
Can’t register from US..
by Ktol77 on 2021/09/22 04:26
Was told it’s popular in Georgia and decided to set it up prior to my upcoming trip , however it won’t let you register without providing phone number which I did, but the confirmation text (SMS) never comes thru to US cell number… I’m not planing to get local SIM card with a loca number so, I guess I’m out of luck.. that leaves me with Uber, I guess.. 👎🏻
Worst taxi service in Armenia
by user64975 on 2020/02/20 17:56
As the title says it’s one of the worst if not the worst taxi service in Armenia. Their drivers are always rude and often drive like crazy. But what made me write this review is when one of their criminal drivers threatened and demanded more money than was calculated by the app. This is just a warning for any foreigners or anyone caring about their safety to never use this service.
Car - Clean , quick service
by sophoka on 2020/09/05 10:33
Car - Clean , quick service
Constant bugs
by Victor_Davis on 2021/08/24 07:18
Issues everywhere. Us Credit cards were getting declined despite them working just moment ago at stores, taxi rides wouldn't get completed at all, the app would just say "you can order in 1 minute"... buggy app and service
Better than nothing
by BouxFaceBoux on 2019/10/16 03:54
When the app works correctly, it’s great. But when it doesn’t, you either have an angry driver waiting for you in their g place or you arrive at the completely wrong address.
Incorrect price
by Natalija222 on 2018/08/25 19:36
#Belgrade Although I had a coupon with 70% of discount for first two drives, on my second drive, price included 40% of discount. Driver was polite and he called the info center, but they werent so polite and they wanted me to pay requested amount ( they did’t ask for any other information about the coupon number or anything ). So, 5 stars for the driver and 0 for Yandex makes it 1 star #YandexCalculating
Taxi not coming for the place
by @TonyK on 2021/07/22 11:17
You order taxi and they didn’t coming and if the taxi was in high price is not coming and they cancel the search because didn’t accept me any car and they made you to search again and the price going higher more and the support team didn’t help me .
Scammers
by Lysergictear on 2020/08/28 05:47
scammers. prices are inflated at the moments when a taxi is most needed, they lie about demand. why if the goods run out in stores, then they do not raise the price for it, but sell it at the established one, and you have it ripped off. you do not care about the clints, the main thing is to rip off the money. if the trip is not natural or if no one can help, refer to the carriers.
Best taxi app in Moscow and Saint-Petersburg
by shamlan123321 on 2019/08/18 11:00
I used the app for my trip in Moscow and Saint-Petersburg what I can say the best app for taxi I have ever seen best prices and easy to use highly recommended
Worst taxi service
by Vova Rock on 2019/07/08 06:43
Lack of quality selection of drivers. Hence, poor service, not maintained cars. On top of this - poor customer service. If you are overcharged or something else, you will need to spend lots of time to prove that. They don’t even allow you to call customer service from the app!!! Guess why?
Clumsy interface
by Andy Koval on 2020/08/19 07:48
What used to be a more or less convenient taxi service has now become a clumsy entanglement of food delivery, car sharing etc. why? How can I have the old neat and simple taxi app?
Works for me in new Belgrade
by Ivana VIP on 2019/01/09 13:37
Helps me get to point a to point be with a nice log of activity Keeps the user in the loop On the straight and narrow I like it I use it as a daily driver
Awful drivers with this app
by US_Pilot on 2018/02/07 22:43
Used this app a couple of times. Drivers in Moscow don’t know the street layout, pass you and mark as you start the ride or arrive in another place, call you and ask you to cancel your order otherwise start the ride. Don’t use this app at least in Moscow. “Gett!” app is much better and the price is cheaper.
Disappointed
by OsipRub! on 2019/11/30 12:54
I started to hate this app because of your tarrifs. Like the actual tariff is 900AMD, it's not okay! The regular taxi costs 600AMD in Armenia, so no ones going to use this app with that high rate. P.S. there are 1000 of drivers who don't know to talk to a costumer, how to behave. Very disappointed in you guys. You were cool then. I hope this feedback will affect on you!
Weong GPS support
by feruz767 on 2018/12/26 18:42
It shows wrong location and navigation works very slow and always route recalculating!!!
Credit card payment
by ismk45 on 2021/03/13 15:05
Credit card or apple pay doesn’t work.
Van with schedule
by Nick_Potapov on 2019/06/26 20:44
Yandex. Please tell me how can I order 6-7 seat van scheduled to pick up me at at 6am for my flight at airport. Either add it to Yandex app or give me back my (original) Uber where everything works! Seriously!
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