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App name
Citymapper: All Your Transit
Description
The ultimate transit app: instantly compare all travel options in real-time across all transport modes! Find alternative (more socially distanced) routes to safely navigate your city. Let our revamped GO assistant guide you turn-by-turn on all your transportation, walking, cycling, and scooter trips so you can enjoy the ride. THOUSANDS OF 5 STAR REVIEWS * "This is my favorite transit app. Full-featured and a breeze to use. I really appreciate the Uber integration" * "Only way to get around NYC and Chicago. Easy and accurate. Download this one NOW" * "I love it. It’s the best thing since zippers, peanut and jelly and 1 TB thumb drives" * "Support for the SF Bay Area is particularly impressive because it aggregates all transit systems imaginable (BART, Caltrain, MUNI, VTA, etc.) into one seamless app" FIND THE BEST ROUTE ► Simple trip planning combining all transport modes: bus, subway, train, ferry, cabs, ride share, car share, bike share, e-scooters and walking. Discover routes you never knew existed HIT THE GO BUTTON FOR STEP-BY-STEP DIRECTIONS ► Turn-by-turn navigation for all your transit, walking, personal cycling, bike shares and scooter trips. Choose between 3 different map views, see the charge levels of e-scooters and e-bikes around you, we even help you avoid no-parking zones. We take care of the logistical thinking so you are free to enjoy the ride EXPERIENCE ONE-STOP-SHOP MOBILITY ► Compare cab fares, hail a ride, hop on a shared bike or find the nearest e-scooter all from within the app. Our partners include: Uber, Lyft, JUMP, Lime, Bird, Spin, Skip, Scoot, Citi Bike, JerseryBike, Bluebikes, Indego, CaBi, Divvy, Metro Bike, Breeze, Bay Wheels, Healthy Ride, Relay, BCycle, SA Bike Share, GREENbike, Grid, RTC Bike, BIKETOWN, Biki BEAT THE RUSH HOUR CROWD ► Live wait times and ETA so you'll never miss a bus, train or ferry again. Follow your bus / train as it's approaching on a real-time map, see the best train car to board, get alerted when it's time to get off, and get in and out from the best exit at any subway / train station PERSONALIZE YOUR CITY ► Save Home, Work and your go-to stops or stations for lightning fast trip planning. Subscribe to your favorite subway, train, bus or ferry line for automatic disruption, delay, and status alerts GET SOCIAL ► Share your live trip: let friends follow your live trip to know when you'll arrive. Share any location or address: one tap for others to get directions TRAVEL OFFLINE ► Access offline the official NYC subway map, Manhattan bus map, Brooklyn bus map, Queens bus map, DC metro map, Muni Metro map, and more CITY COVERAGE ► New York City | Chicago | Los Angeles | San Francisco | Washington DC | Boston | Philadelphia | Seattle | Miami | Atlanta | Portland | Denver | Baltimore | San Diego | Minneapolis | Houston | Phoenix | Dallas | Las Vegas | Pittsburgh | Honolulu | Salt Lake City | San Antonio | St. Louis | Cleveland | Austin + Many more worldwide! See the full list and vote for the next one in the app or at https://citymapper.com/cities TRANSIT AGENCIES ► We use open data from transit agencies in the cities we cover, including: MTA | CTA | LA Metro | MBTA | WMATA | SEPTA | NJ Transit | Muni | BART | King Bus | MARTA | LIRR | RTD | TriMet | Metro-North Railroad | PATH | Houston METRO | San Diego MTS | Miami-Dade Transit | Metro Transit | METRA | RTC Bus | TheBus | Port Authority | DART | AC Transit | Sound Transit | UTA | OCTA | VIA | PTD | Metro Transit | RTA | Capital Metro | Broward County Transit Division | NY Waterway Ferries | Washington State Ferries | LBT | Nassau Inter County Express (NICE)| Valley Metro | Metrolink | Santa Monica Big Blue Bus (BBB) KEEP IN TOUCH ► If you have questions or feedback or something we may have missed in your city email us at support@citymapper.com Like us on Facebook: http://facebook.com/thecitymapper Follow us on Twitter: http://twitter.com/Citymapper Visit our website: http://citymapper.com
This is my first 5 star rating
by MichaelCorrao on 2020/09/24 00:13
This app deserves it. It’s awesome.
Overall pleasing experience.
by lilbedhead420 on 2020/09/16 19:27
kinda bummy that you have to pay for the vocal turn-by-turn directions, but i’ll take it considering this is the only app of its kind.
The worse and irresponsible
by Dan Smükke on 2020/08/20 08:07
Sometimes you will just believe in this app that will take you to a far away place. I must yo procesa u
Quirky excellence
by asher519 on 2020/08/15 08:21
This is, hands down, the best transit app I’ve ever used, and I’ve used quite a few. It provides a surprisingly detailed understanding of your city; covers all modes of local transportation from traditional (bus & rail) to newfangled (Uber & scooters) and the very best of human-powered (walking & cycling); and offers up highly accurate and intuitive directions (tho I have noticed, at least in Chicago, some obvious route options missing from bussing suggestions)... And all of this excellent info is staged with a welcome sense of whimsy. Citymapper is a must-have (at least a must-try) for every wayfarer, pedalist, and straphanger.
Good
by zone123$ on 2020/08/14 02:31
Easy to plan routes and we can choose three line go
Poor accessibility
by paintperson on 2020/08/12 09:11
Does not work well with VoiceOver.
Useful
by Elainereviewsgames on 2020/08/12 02:45
Have had many issues with it and find it to be more accurate than google maps, but it does drain battery pretty quickly
Excellent and fun
by mindcetpa on 2020/08/09 16:14
I love using this app
Best app for transportation
by Diego ynfante on 2020/08/08 22:04
Best transportation app. I’ve been looking for these kinds of apps, anyways I’ve been using this app to go to middle school it was absolutely impressive, it gave me accurate directions to bus stops, the time where it comes but not that accurate it didn’t give me clear results of where the bus comes but hey this is still the best app to have. I recommend getting this app if your like me who goes to middle school for transportation alot.
No better app
by CoclicoUsername on 2020/08/07 21:39
Just moved to NYC. Can’t do without this genius thing. THANK YOU!
Great app. Worthless support
by Ismarketing on 2020/08/03 20:57
Love the app proper and rely on it. Watch and shortcut support has be flakey for months. Multiple emails and tweets to support are ignored. Can’t imagine relying on these folks to handle transactions with transit companies. Update - after trying to reach support on Twitter, Facebook, and email again over the past 10 days, responses are MIA. Just baffled and frustrated. Update 2. A week after receiving a developer comment on this review promising I would be contacted by Support, I’m still waiting to hear from someone. Hello Citymapper? This is a user calling looking for help. Update 3. I did finally hear from the developer this weekend. They essentially acknowledged. that the watch complication is broken. I first reported the issue last November.
Love this app!
by Goose20060805 on 2020/07/28 13:13
I recently went on a trip to New York and you know how confusing the subway is. It was a great tool to use to get around quickly by finding the fastest route. I never got lost and would use this app again for any trip they have available. Now I’m back home and at first they didn’t have my city but I suggested making one for it because it is a large city and they did! It’s now even easier for me to get around downtown using metro systems and walking around. Thank you city mapper!!!
Handy little app
by Jagr17 on 2020/07/20 20:38
Must have for any city
Houston tunnel directions
by shadowofjazz on 2020/07/20 16:15
Please include tunnel directions for Houston
Hands down the best
by thisis_janekim on 2020/07/16 02:32
I’m a daily user in nyc for subways and buses. I’ve also used it traveling in Seoul, Madrid, Barcelona. From train to subway to bus to cable cars — this thing is SO accurate. Globally. It’s amazing.
I love this app but... Chicago
by Joseph_mt on 2020/07/14 21:03
Please fix Chicago. The train lines for the “L” look like scribbles across the entire map when in “Go” mode. It makes it harder to understand and see where I need to go.
The essentials
by Arbogastt on 2020/07/07 13:19
I use this app in both Paris and NYC and it’s working even much better than Maps(better for the car gps in my opinion). Thanks to the team 🎈
Add Pittsburgh, please.
by Moonlightscribbler on 2020/07/02 01:29
Please add Pittsburgh...
AMAZING APP
by mx bujohole on 2020/06/24 16:34
This app gets me everywhere I need to go. It feels like there’s a guide of the town who knows every street corner. Highly recommend!
Citibike
by Bethpage playa on 2020/06/10 15:32
Why is ur nyc citibike section so inaccurate lately
Not recommended
by Rashed Abdullah Anu on 2020/05/23 08:42
It’s not accurate always, very mediocre apps. Apple map & google maps are way better than this . Disappointed with glitches and limitations.
垃圾
by cy12234532 on 2020/04/01 15:33
超垃圾
Must be used in conjunction with other mapping apps for best results
by ignutzz on 2020/03/23 00:55
Most of the time this is a pretty good app for finding directions around NYC. However it’s useless for some common sense connections and transfers and instead suggests you hike across manhattan or queens to get to your destination. I typically end up cross checking my options with Google and Transit to end up with the best option. One thing is gets right, almost to the second, is how long a trip will take.
Must have app when in Paris
by MenaceTX on 2020/03/05 14:58
A trip to the Cory of lights isn’t complete without this amazing app. I don’t know how I ever managed before. Thank you thank you thank you for this app!
Excellent app
by MaggieNYC on 2020/03/02 15:23
This app is majorly helpful getting around town and especially navigating around those frequent pesky line shutdowns. I primarily use in NYC but I’ve used Citymapper in various cities and it’s been absolutely fab.
Fantastic
by Thankzalotz on 2020/03/02 06:14
I use it every day. It’s fantastic.
A LIFE SAVER WHILE TRAVELING!!
by Talarlasa6 on 2020/03/01 00:59
I’ve been abroad for the past year visiting various cities and countries for the first time and this app has made my life so much easier. It’s very accurate and so helpful while navigating a new city. I’ve used it so far in London, Amsterdam, Barcelona, and Paris. Perfect for anyone who struggles to read metro maps or just wants it as a simplified mobile version.
Zero Stars if I Could
by jdm071 on 2020/02/28 23:51
Use to be my favorite go to app. Now I only see recommended routes instead of all options like I use to (specifically busses). Appears more robust features require an account. I’ll gladly correct or update this review if I get help.
Sauvetage de galères idéal !
by Will0decène on 2020/02/28 06:19
Pratique et toujours dispo pour donner des alternatives en cas d’incident dans les transports
Bogged down with unnecessary features
by mycoolalley on 2020/02/27 16:27
Recent updates have slowly ruined this app, pop ups for a customizable location dot and joining memberships makes the app feel tacky and poorly designed. The app is also noticeably slower than other transit apps.
Amazing. Magic.
by Neil😀 on 2020/02/25 20:53
I have no idea how they do it. It not only had the exact time of every subway and bus but even tells you which subway car to get on to in order to ensure you have the smoothest transfer. Amazing. Magic.
Great improvements
by moises333 on 2020/02/25 06:46
I hadn’t used this app in a while. I can see you guys have been working hard in it. Thanks
Wow! Subway Stairwells are Labelled!!
by Hooseahmagomewatsi on 2020/02/20 02:22
I think this is the first transit app I have used where subway exit stairwells are labeled and easily accessible. Other apps require a series of route map entries and transit option selections just to get a stairwell name. Shouldn’t be that difficult just to get a name. Citymapper solved this with only a few taps. Great job!
So helpful and accurate
by shelbydanae on 2020/02/20 01:04
This app has helped me so much. I used to not know the schedule and found myself waiting for long times at bus stops. I love this app and use it at least 4x a day. Easy to use and understand
My go-to
by Dani_EG on 2020/02/19 15:29
Love that it can mix train and biking directions. I mix skateboarding and the train on my commute, and this is really helpful. Wish it didn't assume I needed a citibike to do this though, but people shouldn't be bringing bikes on the train, and it's not as though it has a skateboarding mode. My real problem is that the latest update activated location in the background often, even when your force quit it and even when you have location privacy set to "only while using." That feels dishonest if it's running in the background even after I've quit the app.
So far, so good!
by Lestoil2003 on 2020/02/18 17:39
Used it in Paris this weekend and it was very good! It did take me up a street one block from my hotel, but everything else was spot on! Awesome for help navigating the coty with the Metro. Tells you the right lines to use, which stops to get off, where your connection is, number of stops and time until the next train. I’ll give it a workout in other cities in the future.
This app gives inaccurate public transportation information
by Queen Mary II on 2020/02/18 13:45
Do not rely on this app for public transportation information. It is not reliable The bus information crashes when needed The app will recommend directions that only a person very familiar with the area would be able to find It will direct you to areas far away from your destination etc
ESSENTIAL
by LaurenRexxy on 2020/02/17 18:14
I’m a born and bred New Yorker and I know the subway like the back of my hand. Even so, this app is the MOST important app on my phone. It gives me routes I’ve never considered or thought of and gets me places in half the time. I’m currently on my way to jersey from Bushwick and I know exactly where to go thanks to Citimapper!!! I feel like my independence has skyrocketed from this app. In ANY city! Love this app
Lifesaver!
by Elsaisawesome on 2020/02/17 16:58
Brilliant! Very clever and huge help when minutes count! Love this app!
Best NYC commuting app around hands down!
by JshReynolds on 2020/02/17 15:40
I’ve loved this app since I first saw it. It’s provided me so much value that I just opted in it pay an annual subscription for no benefit other than to give my support to the team! Thanks, y’all!
Simplistic
by IromAddict on 2020/02/17 03:03
Excellent app, used it to easily navigate NYC subway.
I hate hate hate the latest version!!!!
by Mr.B on 2020/02/16 19:10
don’t have words to describe hoe much I dislike the lastest version and “join the club” rubbish. I had been using this app in london for the past 4 years but now their desire for money has put me off this app completely. I thought that the add spamming was going to be enough for them. disgrace
My Go To for NYC
by GothamGui on 2020/02/15 13:15
Love the simplicity, clarity and ease of use!
Impressive...very impressive
by TheTrackGuru on 2020/02/15 10:36
Title says it all
Love this app
by Callista Sparks on 2020/02/14 22:12
Great multimodal map that works amazingly in the cities I travel in. Plus it’s run by a group that’s not selling my data to advertises. What’s not to love?
Awesome
by Oriongus on 2020/02/14 15:42
Came to New York and subways were so confusing. This app makes it safe and easy! Definitely recommend this app to anybody that is visiting big cities
Just okay
by 吴咏儒 on 2020/02/14 14:07
Not bad, not good, just okay. It does the basic job by providing real time schedule (most of time, not all the time) and right route. But it is not smart enough to suggest the best route, especially if under tight schedule.
“Vote for your city”
by cktdjtxkgxitdkyc on 2020/02/14 07:14
Sweet Jesus what a pointless app. No Denver, the capital city of Colorado. No Colorado cities either, but hey, you can vote for it... you know, be a sport and do the leg work for a half-developed app for no pay. If you’re really excited about that, you can tell them all about yourself and do more work for free! Don’t waste your time or storage space.
This app is amazing!!!
by Humptyman on 2020/02/13 18:21
This app is an amazing commuter tool. Hoping the add Amtrak to the list in the future.
EXTREMELY HELPFUL APP
by HOTMOFO on 2020/02/13 01:36
I love this app. It has helped me navigate faster and much more efficient around the city. There are many public transit buses and routes I would have never known existed. It has made my morning and evening commutes that much more Interesting as I explore different routes depending on the traffic and time of day. It comes HIGHLY recommended by me.
Best app I’ve ever downloaded! Fantastic!
by kcay94 on 2020/02/09 01:26
So easy to use and very accurate! Made our NYC trip a breeze! Thanks for a wonderful app!
Great idea. Need improvement
by Nicolas I on 2020/02/05 16:53
It is a great idea, have the option to choose a quiet route vr regular or fast, unfortunately, orientation does not really work so you see the indicator going in randoms directions. Also when you are navigating you need the screen to stay on, well this app does not keep the screen on!
Incorrect bus times
by Waiter of busses on 2020/02/02 18:38
Doesn’t seem to have correct data on bus schedules for London. Don’t rely on it if you have somewhere to be quickly.
Good in NYC
by Flappy of the Tucker on 2020/01/23 01:23
Used in NYC and worked perfectly for navigating the subway. Haven’t tried for the train, bus, etc.
Great for NYC
by ilovejellies123 on 2020/01/22 19:36
My favorite thing is that the compass on it is always accurate. It doesn’t make me spin around like Google Maps does. Love the ‘fast’ and ‘main ‘roads’ feature as well.
Thank you from Paris!!!
by Yanchao on 2020/01/18 08:56
You are a life saver with all the strike information included !!
Phenomenal
by GreenT26 on 2020/01/15 16:01
Priceless for navigating large cities. The directional point of gps is more accurate than other big name apps. Very great user experience- I especially appreciate the built-in service messages, stop reminders, and tips on where to exit out of subway stations that put you closest to your endpoint.
The best walking directions
by RolandRS on 2020/01/15 09:02
Citymapper does walking directions the right way! It faces the way you are walking and doesn’t spin around endlessly like Google Maps. It’s zoom setting for walking directions sets the perfect amount so you can see where you are going but not too far away. There is a quick toggle between close up and the whole route that is useful.
Fun night!
by mercy1913 on 2020/01/15 04:57
Awesome experience.
magic
by mooringtroll on 2020/01/15 00:42
I couldn’t find my way out of a cardboard box and somehow this app has gotten me around London (almost) perfectly every time.
Immensely helpful app
by 3 Travelers on 2020/01/13 11:19
This app was invaluable for helping me get around Milan, Italy. Knew all the metro lines and stops, got us home on foot at 11pm from San Siro Stadium to our rented apartment almost 2 miles away. Great app. Now it needs to add Florence, Italy to the roster!
Best Navigation App
by eduardaserafim on 2020/01/11 05:03
Honestly the best app I’ve ever used to get around a city. I was recommended it by my orientation leader when I got to college—I go to AU in Washington, DC—and it has made my life 100x better when it comes to getting around a new city. I even use it when I go home in New York City because of how amazing it is wi try showing updated information on trains and busses. Everyone should use this app I recommend it to every person I meet when I notice they’re not using it to get around. We should all take more public transportation and less single person vehicles! Also they’re design gimmick is super cute 10/10
Invaluable!
by lee naa kaa on 2020/01/04 12:42
Just returned from visit to NYC for 2020 New Years celebrations. This app was amazing and absolutely gave us confidence to visit many places that we would not normally have attempted to go to. Very concise options and instructions regarding length of walking vs bus/subway travel etc Will keep this app on my phone for future travel plans! Thank you for making this mini vacation to one of the busiest places on the planet a total success!
Lifesaver
by Omgthisgameissoawesome cow on 2020/01/04 06:06
As someone whose been navigating the subway for decades, this app is a game changer.
best release notes in the business.
by mills29 on 2020/01/04 05:05
anybody who lives in new york and doesn't have this app is a dumb person.
Always right!!
by prok3000 on 2020/01/03 03:20
Used the app fir NYC, it was a spot on guide fir our travels around the city
Not Enough Locations/Cities
by L e s on 2020/01/02 17:04
The app would be better if it had more US Cities. Will update when more cities/locations are added.
awesome app
by DankMemes&DeadDreams on 2019/12/30 23:19
best app ever!!! very very useful when youre abroad!
Gear App
by Nurseusa02 on 2019/12/29 22:02
I used this App to navigate around NYC. This app made it so easy! I was able to ride the subways for the first time without any major difficulty. I was able to walk places that were within walking distance. Invaluable!!
One problem
by nnnosh on 2019/12/28 14:35
Love the app, it’s the best mapping app in the DC metro area. One problem: the watch app just gets stuck on a progress screen instead of giving directions. Has anyone experienced this?
Most useful app
by Myberger on 2019/12/28 13:18
This app is awesome. I’m surprised more people don’t know about how concise and useful this app is. Tells your what part of the train to sit on. Times trains for connections. Works mostly in larger cities and I sometimes forget it doesn’t work in upstate New York. Easy to use and maneuver. Very well designed. Love it.
Awesome
by UserReview187 on 2019/12/28 09:03
Used this app in Chicago, NYC, and Philadelphia and it never steered me wrong. Times are nearly dead on and directions are easy to follow. From La Guardia, instead of paying $65 for an Uber to Times Square, I paid $2.50 for the bus/Subway. Both options would have taken the same amount of time.
The times are not reliable
by Smoothrobbase53 on 2019/12/28 00:32
The times that they have down for the buses arrival are not accurate
Can’t change arrival time
by EmpressOfFabulousness on 2019/12/26 16:48
Have loved this app for years. New Problem: can’t change arrival or departure time. Trying to leave at 1 to arrive some point in the future at 3, keeps changing to the current time. (The date is changeable.) Didn’t used to be that way. Please fix.
Best app ever
by THJGYTDJIVFKGKBFO on 2019/12/25 22:07
I went to New York she I couldn’t do it without this app, thank you so much to those developers
Love this app!
by 22&55 on 2019/12/25 00:49
Able to get around London like a local using this app! Fantastic!
Amazing for first time travelers
by Penden1798 on 2019/12/23 21:23
I just got back from a trip to New York City, and there is no way I could have survived without this app. From riding the subway to walking, this app gave me accurate times to get places (especially when taking the subway) and was constantly updated. I live it. I didn’t get lost once because of it. Thank you citymapper team!!
Ignores public transport!!!
by pi314 on 2019/12/21 14:35
I asked a simple question: how to get from my house in Oxnard to Los Angeles Union Station. It gave me the choice to walk for more than two days, ride a bike for more than 12 hours, or take either Lyft or Uber for more than $80. It ignored ALL public transportation: busses, Amtrak, the Metro. Any of which could get me there in less than four hours for less than $30.
Could be better
by Dfghdegvnjdxv on 2019/12/19 14:50
It would be awesome if this app also showed a live map of all subway train traffic (like in Google maps, green, yellow, red).
Ether than google map
by Cloudlulu on 2019/12/18 18:48
More accurate time estimation and more reasonable rout planning. This app is a must have if you live in cities and use public transportation.
Helpful
by Laulbabe1 on 2019/12/16 10:43
This app has been a life saver when I travel
Car route option
by Secret Hymns on 2019/12/14 05:43
Very good app. Would love it if it I had just one more thing, a car route option
Why?
by Unhappy worthless ap on 2019/12/12 14:12
Why would editors Choice make this one of their top apps. City mapper IS NOT IN MANY LARGE CITIES. Another garbage app.
Love this app and...
by Paradigm on 2019/12/10 15:53
I’ve been using CityMapper for some time. It’s worked for me in my native Brooklyn and when I’ve traveled to Paris, and other cities in the US. I’m temporarily living in ATL and am sad I don’t have CityMapper there (I’m using Whiz). It’s my go-to travel app. Thanks for making it such a great product! The main reason I’m not giving this app 5 stars is that the times are often much longer (sometimes 2x as long) as it takes to actually travel. For instance, it will say a stop 3 stops away takes 29 minutes no matter what time of day (not including wait time). It takes 10 (including walking time). I’m not sure if they are playing the airline game wherein they give you a longer time to that their “on time” date is higher, but I find it incredibly frustrating if I’m going somewhere else and I leave a lot of extra time and it takes half of it. I would love for CM to tweak their algorithm to be more accurate.
Great app
by travelhive on 2019/12/08 19:00
Best app ever for deterring the best route, connections and travel time.
Great app
by Vandrklw on 2019/12/08 15:05
CityMapper has an intuitive interface, great choice of cities and lots of offline tools.
Reliable, great UI.
by vbMikero on 2019/12/06 03:33
I rarely have a negative experience with this app, but please allow me to remove specific transit authorities from route suggestions! Other transit apps have this function and it can be super useful.
Lifesaver!!!
by genesis0293 on 2019/12/05 23:26
As a NYC first timer this was a lifesaver and is so easy to use and understand. Would recommend to anyone visiting or just needs help understanding how to get around.
The Only Transit App You’ll Need in SF
by DarfNader on 2019/12/04 20:55
I’ve lived in San Francisco since before there was even NextBus (dark, dark times) and since it came to be, I must have tried a dozen apps for years before I discovered CityMapper. The key is that it calculates the ideal route for you taking into account time to walk to stops, when you need to be somewhere, or whether you want to get there fast or walk the least. It also has every transit system, including ferries and county bus lines like Sam Trans and Golden Gate Transit. Finally, the Apple watch app works very well by alerting you when the bus is coming or when your stop is next. I can’t find a single thing about it I don’t like except that the watch app sometimes needs to be manually started to connect, but that’s really it.
Useful and accurate in 3 continents so far
by rubberburger on 2019/12/04 15:16
I’ve used the app several times over the last 5 years in Asia, N.American, and Europe and it’s still the best commuting apps for dummies like me. Quite accurate and very easy to follow. I’ve used it in New York, SFO, Seoul, Barcelona, Milan, and London and it’s never failed me to get to my destination. Highly recommend this app!
What a help this was!
by PacWho on 2019/12/03 01:33
First time visiting New York City, I had no idea how to get around. This definitely is a lifesaver and such a huge help. Highly recommended. Super dependable
turn off calorie counts
by sylvia3018 on 2019/12/01 17:12
I’m in the DC area and love that this app has local buses like the circuit bus that Google Maps doesn’t have, as well as the more accurate times and displays of route disruption (our Metro is undergoing a LOT of construction right now so this is incredibly helpful). I wish that the calorie counter could be disabled. I imagine it’s only useful for a few people (this is a transit app, not a workout one!) and could be very upsetting for people in recovery from eating disorders. If that feature was able to be turned off I would recommend this app to everyone!
The worst possible routes
by dosa's v HA on 2019/12/01 10:43
Shows the worst possible routes to take always ends up taking longer than it should, if a person didn’t know there way around the city they would end up lost, only reason to use this app is for the bus and train times, if it wasn’t for that I would of been deleted this app
Outstanding app for visitors to Paris and London!
by AngryAppUser29 on 2019/11/30 21:33
Heard about this app from the forums on Trip Advisor, and I want to buy a drink for the person who recommended it! Coming from a city with little/non-existent public transit options, City Mapper made it super easy to get around both London and Paris on our recent holiday. Love the variety of route options, the cost and time estimators, and the tips about best cars, etc. Will absolutely be sharing with friends/family who might be traveling to a supported city!
Best overall Transit app
by Gordon142 on 2019/11/26 08:46
Assuming you live in a supported city, I have found Citymapper to be the best transit app out there. Its algorithms consistently pick good routes, the UI is very clear and easy to follow, and it provides a level of detail (best station entrances/exits, best places to sit) that I haven’t found in any other app.
To more buses?!
by no buses?! on 2019/11/23 11:01
After the most recent update, this app seems to think no one uses buses anymore... Absolutely love city mapper in general, but I totally rely on it as a vital part of my commute including all bus options, and I am def not the only person in BK in the middle of a subway desert. Why are you no longer displaying bus options or allowing users to specify a preference for it? Please fix ASAP. Not cool.
Slick app
by SamC08080 on 2019/11/22 22:44
So far, no glitches or hangs. Came thru at finding a drive time to a place in Philly.
Citymapper’s Great For the Navigational Challenged
by STRINGR45 on 2019/11/19 20:22
This app is the best. I no longer have to worry about asking anyone for directions. Citymapper gives step by step directions. I love it. It’s the best thing since zippers, peanut and jelly and 1 TB thumb drives. Vance Green
Great app
by JCN132 on 2019/11/17 19:50
Always good to find apps that are really helpful. Whenever I travel I always download the map I need. Awesome!!
Love this app and...
by Paradigm on 2019/12/10 15:53
I’ve been using CityMapper for some time. It’s worked for me in my native Brooklyn and when I’ve traveled to Paris, and other cities in the US. I’m temporarily living in ATL and am sad I don’t have CityMapper there (I’m using Whiz). It’s my go-to travel app. Thanks for making it such a great product! The main reason I’m not giving this app 5 stars is that the times are often much longer (sometimes 2x as long) as it takes to actually travel. For instance, it will say a stop 3 stops away takes 29 minutes no matter what time of day (not including wait time). It takes 10 (including walking time). I’m not sure if they are playing the airline game wherein they give you a longer time to that their “on time” date is higher, but I find it incredibly frustrating if I’m going somewhere else and I leave a lot of extra time and it takes half of it. I would love for CM to tweak their algorithm to be more accurate.
Recently has become less reliable
by Rissa_L_H on 2019/03/23 15:05
I have used this app and raved about it for years. I recently moved to a new part of Brooklyn and am using a whole new set of subway lines and I’ve had to come to terms with knowing that if I follow this app, I will always be about 10 minutes late.. so I plan accordingly and set my arrival time to be 10 mins earlier than I need to be. Last night I left my apt 5 mins later than the app told me to and arrived at my destination 20 mins late... those 5 minutes might have accounted for me missing a train but it is just incredibly frustrating. Also I don’t know if this is a setting on my phone but the blue dot on my map that tracks my location has also become unreliable. It consistently points me in the wrong direction so I now go the opposite way of where it tells me to go.
Not as efficient as Google Maps
by travelwitheric2 on 2019/05/19 05:28
At first I was excited to use this app. Visiting NYC for the first time was a great opportunity to try this out. I thought it would be great to navigate the subway system and occasionally the bus. It had useful features such as which cars to board for the subway and which station exits to use. Unfortunately, none of these features save you any time or walking. It displays too many route options, and they’re only sorted by how much time they take. The best routes with the least walking aren’t even shown. And if you follow the recommendations for which section to board or which station exit to use, you’ll end up walking even more. If I plug the same destination into Google Maps, it recommends the best route or quickest route, and it uses connections to save steps walking. The only time it came out ahead of google was find a route to JFK. Otherwise, not worth the download.
LOVE this app
by Rosie From Boston on 2018/10/11 19:39
I recently went to NYC for a long weekend and though I know my way around the city pretty well I explored this visit to places I haven’t been, enter the Citymapper app. You put in where you want to and it shows you how to get there and a multitude of ways. Whether it be walking taking the train or taking the bus or taking a cab or taking an Uber or Lyft. It gives you the time of each method of transportation how long it will take you to get there and it even gives you an estimated cab and Uber/Lyft fares. If you opt to take the train like I did it tells what car to get on to be closest to an exit and it even gives you walking directions when exiting the train to reach your final destination. This app is AWESOME! I highly recommend and will use it for years to come. Thank You Citymapper.
Cross-metro area support badly needed
by Psghosh on 2017/10/03 23:05
With RailBandit no longer an option (development stopped - no 64-bit support), I have been reviewing various apps to help me with my commutes to downtown Philly and NYC. This app has easy to follow directions, watch support, and optimal routing. It saves me a considerable amount of time by even telling me what subway car is optimal (crucial to an efficient commute when transitioning from the train to the subway). It also has a good live data feed to let me know platform and boarding info. The only reason preventing the 5th star is the fact that I need to manually switch metro areas in the app when going to NYC vs Philadelphia. Devs, these regions border each other and many people traverse the two in a daily commute!
The Only Transit App You’ll Need in SF
by DarfNader on 2019/12/04 20:55
I’ve lived in San Francisco since before there was even NextBus (dark, dark times) and since it came to be, I must have tried a dozen apps for years before I discovered CityMapper. The key is that it calculates the ideal route for you taking into account time to walk to stops, when you need to be somewhere, or whether you want to get there fast or walk the least. It also has every transit system, including ferries and county bus lines like Sam Trans and Golden Gate Transit. Finally, the Apple watch app works very well by alerting you when the bus is coming or when your stop is next. I can’t find a single thing about it I don’t like except that the watch app sometimes needs to be manually started to connect, but that’s really it.
This app made me love city travel again
by Juper2356678990 on 2019/07/13 17:50
Recently I visited NYC for 4 days. I have been there three times and each time I was a stressful ball of mess that would be switching back and forth between three different apps and still managing to get lost. NOT ANYMORE !! Citymapper is the best app on the market for nagavating a big city. It took a few trail and errors to get the hang of it but once I got the gist of the app it was super easy . I love the fact that it gives you multiple options for getting to your destination and you just pick the one that works best for you. My preferences was buses with no transfers . So I found it and picked . I didn’t get lost not one time with citymapper and it actually made traveling the city seem like a breeze .
My go-to transit app
by ChipperChelseaK on 2018/10/09 18:39
With constant updates, added features, and improvements, this is my go-to app. I use it hand in hand with Google Maps. Each have features I like that the other doesn’t. Transportation is a breeze with this app. I’ve used it in both NYC where I live and in London when I went to visit (the offline feature is wonderful as I didn’t have cell service. I would use the WiFi and plan out my trips and save them in the hotel and was able to access my transit directions on the go) I feel as though there could be some work with the LIRR directions. My commute has a simpler route than suggested and when the app shows it, it’s inconsistently there. Love this app though!
This app is like having a super power in your pocket
by sailorboy1987 on 2018/02/16 14:36
This app is hands down without question the best thing for a commuter since the invention of transit cards! My commute consists of the following; personal vehicle> bus>ferry>bus>shuttle!!! Before this app I had to wrangle 2-4 apps all with varying degrees of reliability to get this mess figured out if I was late or if I was coming home from a different part of the city. Now all I need is ONE!!! I couldn’t be more happy, the interface is amazing and the data provided has been 100% accurate for me everyday. All I can say is keep up the great work and I share this app with everyone I meet since I travel frequently for work and I look forward to this app taking on more cities!
Get this app!
by TitanArt on 2018/09/29 19:09
I don’t write reviews, but I went out of my way to do this. You can pick your time of day of travel and it will tell you how long it will take to get from you start point to your finish point, including where to walk, Which subway exit to take, and even how many calories you will burn. You have multiple options that you can choose for your route and for your method of travel. It’s just awesome. it was my lifeline when traveling in New York City for the first time alone. I can’t recommend it highly enough. Only con is that it can’t pinpoint your current location as accurately as I would like, so I had to wander around a little bit as I neared my Destiination while walking.
A million times better than google maps
by Pepepepezzz on 2019/04/15 11:50
So far I’ve found this app incredibly helpful and accurate in providing the best options for getting somewhere. It includes suggestions of where to be on the train, reminds you when to get off the train, has a helpful map to show you where to walk to/from the train, and even trip costs! I’m curious where they got their train arrival times from, because even the MTA sometimes displays different arrival times on their own different systems. But so far I have not encountered anything particularly incorrect in the info the app provides. The app even includes service changes on lines/buses. So glad someone told me about this app.
I love this app!
by AllyS36 on 2017/11/30 00:37
This is a great app for those who are directionally challenged and would get lost in their own backyard. I love the fact that there is a feature that signals you when it’s time to get off at your stop. I never go anywhere without using Citymapper! It’s also great that the app gives you at least 5 different ways to get anywhere and it includes all modes of transportation. The walking feature is great because it has a blue dot that lets you know if your walking in the right direction or not. Since using this app I’ve never gotten lost and I usually get to my destination faster than the app estimates. This is an essential app for those who travel regularly.
I Don’t Review Apps
by DMyfelt on 2018/05/02 21:06
I don’t review apps. Ever. Unless I have to. Until now. CitiMapper is the single greatest app for getting around a city you do not know. I used it in New York recently and was just stunned. You have to use it to believe it. Tell it where you want to go and it gives you several options for transportation then tells you step by step what to do. With a map to guide you as you go. “Head to the 49th street subway station. Buy a ticket. Go to the platform that says uptown. Etc.” Then it tells you how long until the next train is coming. Updates you for each stop on the train. It really is amazing. Awesome! I have told ten friends about this app already. A must have!
Indispensable!
by Leah R on 2019/02/16 15:14
This is by far the best transit app I’ve ever used. Syncs with my Apple Watch so I get a buzz when I’m one stop away from where I need to get off, so no more missed stops! I work in an area where there are multiple modes of public transport so at any given time I have access to bus predictions, locations and stats of bike share stations, locations of electric scooters and station-less electric bikes. I am able to send a link to friends so that they can track my location during a trip. I can also track the shuttles that are in my hospital’s system. I don’t usually write reviews but I just have to share how awesome this app is!! There is a new feature for Siri shortcuts too.
Great for Public Transit when traveling
by Bldxyz on 2019/06/29 02:17
Visited Chicago for a week and bought a 1 week CTA Pass: Citymapper was the primary way I understood how to get from place to place! Not only did it show me multiple options, but it also altered me when my stop was coming up! Alerts and status even showed up on my Apple Watch! Really, it was an indispensable tool for that trip. It’s overall usefulness is not much diminished by the fact that I could not initiate a trip on my watch. I could follow all steps of a trip that I had initiated on my phone, though, and that was very useful: I could keep my iPhone in my pocket while checking status on my watch. Really useful app!
Useful and largely accurate for SF and Seattle
by Thourdin on 2019/05/11 19:19
This has been a useful app for transporting myself around San Francisco Bay Area and Seattle area; I haven’t tried it at other major metropolises. I find the use of minutes left before the next train to not be useful when it comes to connecting transportations. For example, minutes left in the current train/bus is useful, but when I swipe left to see next transfer, it’ll tell me I have one minute to the connecting train when I still have 20 minutes to ride, which doesn’t help me because I would rather know what time I can expect to arrive and what time is the train i should expect to get on.
Best App for Traveling
by Nairoko on 2018/04/01 09:26
I am currently traveling through London on spring break with my family and I gotta say this app is the best thing for getting around anywhere. I’d be lost already if it wasn’t for this app. Usually what I have to do to get around would take me 2-4 apps with what this one app does. If you plan on traveling anywhere in the world I highly recommend you download this app. It’s very convenient and offers a ton of options for different modes of transportation. At first it will seem intimidating and a bit overwhelming with all of the ways you can travel but I can guarantee that with a bit of practice this app it can serve you at top notch quality.
Feel confident with this app!
by ELOgle on 2018/05/27 11:23
As a female solo traveler, this app definitely saved my life while traveling in NYC! If you are ever traveling in New York City, I highly suggest the Citymapper app. I’m from an area in the South where public transportation is simply an idea not a reality. I was very nervous about navigating NYC alone using public transit. This app was extremely helpful, and I managed to travel all over Manhattan, Brooklyn, Roosevelt Island, and parts of New Jersey without getting lost (not even once)! I mainly used the app to navigate the subway system. This app helped me feel safe and confident while traveling alone!! I cannot speak highly enough of this app!! Thank you so much, Citymapper!!!!
Best Navigation App
by eduardaserafim on 2020/01/11 05:03
Honestly the best app I’ve ever used to get around a city. I was recommended it by my orientation leader when I got to college—I go to AU in Washington, DC—and it has made my life 100x better when it comes to getting around a new city. I even use it when I go home in New York City because of how amazing it is wi try showing updated information on trains and busses. Everyone should use this app I recommend it to every person I meet when I notice they’re not using it to get around. We should all take more public transportation and less single person vehicles! Also they’re design gimmick is super cute 10/10
Best Navigation App for NYC
by xosammiejean on 2018/04/25 00:56
I live in NYC, and this app has been by far the best in helping me get where I need to go. When I first moved here, understanding the city’s transportation was difficult. But Citymapper makes it so easy! Not only have I learned the transportation system while using it, I also am able to keep up in real-time with trains and buses. The software is outstanding, and it’s super easy to use. There are so many transportation apps out there, so you have to find what works for you. My suggest, try them all! See what fits with your schedule and life, and I’m sure you’ll understand why Citymapper is the way to go. :)
Good, but has a big flaw
by skwnxnf on 2018/08/05 23:29
I usually love this app. It stays up to date and gives me pretty detailed and accurate information. But I do have a major issue with it. I’ll check the app when I’m leaving for the subway fairly often to plan on arriving at the time they tell me is accurate for the subway. Fairly often, the time will be incorrect, and the train will arrive much earlier than listed, so I miss my train, which is incredibly frustrating. I understand that things change, but when I check the app 10 minutes before I leave seeing a certain time, and walk up seeing that the app was incorrect, it gets old.
Useful but a bit complicated
by OkGoDoIt on 2018/08/26 00:43
Somewhat confusing app but useful. Often feels like it takes way too many taps to get what I want. The interface for live “go” trip mode is especially confusing. It’s often hard to tell if I’m currently tracking a live trip or not (which has battery implications). Also I wish there were options for more walking. For example, I’m willing to walk half an hour rather than transferring between 3 buses, but the routing algorithm seems to be very biased against excessive walking. I understand everyone has their limits, but ideally this would be configurable.
Like having a local in your pocket
by Crashes entwined on 2018/06/01 01:30
Fantastic experience with this so far. Everything has been very reliable and up to date so I didn’t have to wonder where my bus or train or subway was. Directions are easy to follow and accurate, and it seamlessly helps you between different forms of transit. I love that it shows you estimated time of travel for each method it suggests. I do wish it was more offline compatible for if I didn’t have reliable cell service. That’s the only thing I would change though. So happy to have found this app! Made navigating New York as easy as it can be.
I know it sounds dramatic but this app is lifechanging
by Brischrader on 2018/07/22 16:08
I moved to a big city in another country a year ago and the official public transportation app for that city was horrible. Citymapper saves me so much time and effort, giving me multiple options for routes (like if I want to walk less or if I’m rushed for time and don’t want to transfer, etc.) and always updating me on times and delays. It’s an all-in-one app and even though I’m familiar with the city now, I use it daily for train and bus times because it’s so reliable. 10/10 I would legit be a brand rep if I could, that’s how much I love this app.
Quirky excellence
by asher519 on 2020/08/15 08:21
This is, hands down, the best transit app I’ve ever used, and I’ve used quite a few. It provides a surprisingly detailed understanding of your city; covers all modes of local transportation from traditional (bus & rail) to newfangled (Uber & scooters) and the very best of human-powered (walking & cycling); and offers up highly accurate and intuitive directions (tho I have noticed, at least in Chicago, some obvious route options missing from bussing suggestions)... And all of this excellent info is staged with a welcome sense of whimsy. Citymapper is a must-have (at least a must-try) for every wayfarer, pedalist, and straphanger.
London travel, sorted.
by cindatelis on 2019/05/02 23:44
My last trip to London was made so much more productive and enjoyable using this app opposed to all others available. Bus, Tube, and train times were instantly updated and the app follows the journey whilst on it. The ride share for £5 was a nice addition allowing the opportunity to get across the city in comfort for such a small fare (didn’t have to share the ride once, but paid as if I had). The option for regular commuters to buy passes seems a great perk for those living in the city. Definitely will continue to use whenever I am in any city that has Citymapper.
If you are traveling in a large city without a car, you need this
by McGoJ on 2018/07/24 18:48
I travelled with my wife and 3 year old son to Paris for the first time, and read about Citymapper on a travel website before we got there. Citymapper was easy to use (even has some built in intelligence tools to make finding addresses fast) and was accurate with its train/metro lines and times. I would use this app if it is available in any major city. My only request would be for the app to highlight areas (streets or districts) that out-of-towners should not walk through for safety reasons.
The Perfect Navigation App
by SilverScreenwriter on 2018/05/19 17:53
LOVE citymapper. It's easy to use, has all the information you need, multiple options for every kind of trip, has offline maps for when you're underground, even ferry options! I recommend the app to all my friends, people who've lived here in NYC for years and new arrivals. The train arrival times are accurate 90% of the time (and who could ask for more when you're dealing with the MTA) and the app also gives me options to get places that I hadn't considered that will be faster than my original plan. Highly recommend.
I have to rave about Citymapper
by Mopseyglimp on 2019/05/16 09:05
This app is absolutely fantastic. I live in NYC and use is almost daily to navigate all the various transit closures and problems. Now I am traveling and find it works just as well in an ever expanding number of cities, for example, London and Rome, two other difficult to navigate cities. It would not be an exaggeration to say that Citymapper has taken me places and helped me to have experiences that I wouldn’t have had otherwise. I’m a lover of public transit and this app is like a support system for helping to reduce driving. Basically the best app I have ever used.
Great for navigating public transport
by Skept_Guy on 2018/01/03 06:15
Since moving to a metropolitan area with solid public transportation options, I found myself frustrated with Google Maps’ limited functionality when navigating the city. So I downloaded several different apps that purportedly excelled in that particular area. Citymapper is the only one that I continue to use on a regular basis. A couple key features (but certainly not all of them: It provides important alerts about the bus/train lines I use frequently, lets me know how long until the next departure, and can show every station/stop in the vicinity (with excellent filters). It even tells me which metro exit to use in order to get me closer to my destination. Plus, there’s almost no learning curve. So if you’re visiting an unfamiliar city and don’t plan on driving, I’d highly recommend checking it out. I still use Google Maps for driving directions, but Citymapper wins for everything else.
The. Best. Hands. Down.
by Bees errors on 2018/07/19 22:40
We spent eight days in NYC recently. It wasn’t my first or second time in the city, but it had been awhile since I’ve used the NYC subway. It has become a “hot mess”....literally. I’m so grateful we found this app early enough to actually enjoy our trip rather than spend hours walking aimlessly around with a confused google map and the local transit map. This app reports shut downs and delays much faster than the local transit app and its user friendly platform makes it extremely easy for even a first time visitor to efficiently get around.
London, Los Angeles, Milan, oh my!
by DeeDee May on 2018/07/16 10:03
I absolutely love City Mapper and it’s features. Very easy to use, accurate, and FUN! Additionally, I admire the company for not only creating this app, but using the found data to creat a tangible solution. For example, in London, they created a bus system which ran in parts of the town there was high demand but the tube system missed. Furthermore, each big city has its own unique transit system and City Mapper puts all of the information is an easy-to-use platform every time. If you’re travelling between big cities or live in one, this app is important to have!
Finally and all in one app!
by Girlie NYC Traveler on 2018/11/28 01:36
Love the app and real-time data. I pair it with my Apple Watch and I am so in the know of my commute. The only thing missing is the ability to view upcoming trains if you’re far away on Apple Watch to plan if I should switch to the express or not. For example, I’d use this functionality on the 1 train at 125th street to see if an express 2/3 is coming to 96th before I get there. I’d like it as a way to meet the express train vs waiting up to 10 minutes for it. All in all it’s a great app and I’ll be forwarding my feedback to them.
Trip saver!
by Carolina_six on 2018/03/28 04:24
Downloaded and used this app for the first time on my FIRST time in New York. Omg. It literally saved my trip from having all the horror stories you hear about NY subways being difficult to understand and get around. It gives you very specific instructions that are very easy to understand. All you need to know is where ur going, be it the exact address or name of the location you are traveling to. Not once did I get lost! Will definitely use again any time I’m in a different city where I’ll be using public transportation.
Pretty amazing!!!!
by MastrCake on 2018/06/27 01:33
This app is amazing in Seattle, it’s my automatic go-to. Sometimes it’ll be a bit off (really don’t feel like 25 minute walks when there’s a good connecting bus right next to me), but it blows everything else out of the water. Apple Watch companion is beyond incredible. Biggest complaint is this app doesn’t seem to know when a line is rerouted (while others do). That alone makes me check multiple transit apps before hand. Would be nice if you could find a way to integrate this information (if Apple maps can do it, I would sure hope you guys could do it too!!)
Really great navigation app, but with annoying features
by Wapollard on 2018/09/13 22:46
I love this app both in Chicago and in London, it makes getting around really easy with super easy-to-follow direction. The cons are extra, unnecessary features like “trip receipts” that make the app skip around so I push wrong buttons while it loads a “you made it!” message and my “trip receipt” that I have absolutely no use for. It sounds petty but it gets really frustrating if I’m in a hurry, want to immediately check how close the bus is, or am in a sketchy part of town and don’t want to be looking down at my phone too long. I’d love a simpler version/update without unneeded personality that hinders performance.
“Jetpack” came to be useful
by Mac Norm on 2018/10/25 02:02
Hahaha love how you guys included jetpack traveling, you guys are funny and genius at the same time. This is what I wanna say... Basically, I’ve been using the app “Transit” for over a year now and I liked it so far especially after the recent UI updates it got cooler. However, I downloaded you app yesterday and gave it a try and oh boy it’s so comfy to use, because it has such a simple UI and functionality that I can’t resist but say “awesome” to it and get rid of the Transit app ;) you are the best, I wish you luck getting more ratings.
Worth writing a review for
by luke293482452934582 on 2019/08/03 08:28
This ap was the most useful ap ever for travel in London. I felt like a local being able to use the tube (subway) and never once had to ask for directions. The ap is easy to use. One word, if you need to get someplace, make sure you go through the ap and have it give you directions and hit “start” before you go underground, because with no signal it will not be able to give you the helpful information and route plan. This is indispensable for traveling in a large city.
It Works
by taoistpage on 2019/05/09 15:32
It works better than any of the other options available here in Seattle, but it has one of the most annoying user interfaces. It uses the real time data made available by King County Metro, which is useful. I really wish I could disable or at least hide the parts of the app that aren't useful to me and clutter up the available screen: rideshares, GO stats, top nav bar, commute. I would also appreciate better shortcuts integration, specifically, I don't want to have to launch a trip to check when the next bus home/work is approaching. Despite all these frustrations, the app still works the best out of what's available.
turn off calorie counts
by sylvia3018 on 2019/12/01 17:12
I’m in the DC area and love that this app has local buses like the circuit bus that Google Maps doesn’t have, as well as the more accurate times and displays of route disruption (our Metro is undergoing a LOT of construction right now so this is incredibly helpful). I wish that the calorie counter could be disabled. I imagine it’s only useful for a few people (this is a transit app, not a workout one!) and could be very upsetting for people in recovery from eating disorders. If that feature was able to be turned off I would recommend this app to everyone!
Invaluable for tourists
by chayashida on 2017/11/16 20:07
We found this app to be *invaluable* when traveling around the London area on vacation. I don't think we would have been able to navigate the bus system on our own. (We exclusively used the Underground on our last trip.) There were two minor quirks that bugged me. include that the "flashlight" (showing the direction you are facing) was sometimes wrong when we first got off the Tube. It's possible that GPS isn't as reliable in downtown London with all of the highrises. The other issue is that the walking speeds were overestimated - we tended to arrive early, but it could be that we walk fast. Being early isn't an issue. :-) I highly recommend this app for traveling in London. I would use a different app if I were driving around town, but this is the easiest I've seen for navigating public transit. I have not tried it in other cities yet, but plan to on my next trip.
Great app, poor support
by fr33lance007 on 2019/05/23 22:32
In many ways this app is infinitely better than apple maps or google maps. On the other end, I have been reaching out to the support by email already twice about having the sharing of a current itinerary by iMessage not working properly and have received absolutely no answer. I am willing to help you and have spent time describing the bugs I encountered and I am sure I am not the only one to face them. So if you get feedback, please follow up. Also, fix this annoying bug that prevents sharing the current itinerary via iMessage (blank window appearing instead of the Map +ETA). Updated to 2 stars as there is still no answer from dev after 2 months and 2 emails.
Traded car for Citymapper in L.A.
by CuBOnica on 2018/07/05 14:38
For 25 years, a car was essential to living in Los Angeles. Then, public transportation improved enough and Uber/Lyft filled the gaps so that I could theoretically get around without my car. But Citymapper was the secret sauce: that’s when I got rid of my car. Having a car used to mean freedom of mobility in this sprawling city. Citymapper gave me the confidence to liberate myself from that mode, and I oddly feel more free. If i sounds like a plant for the app, I am not. It’s just that Citymapper has profoundly changed the way I live in my own city, 28 years later.
Love this app!
by Goose20060805 on 2020/07/28 13:13
I recently went on a trip to New York and you know how confusing the subway is. It was a great tool to use to get around quickly by finding the fastest route. I never got lost and would use this app again for any trip they have available. Now I’m back home and at first they didn’t have my city but I suggested making one for it because it is a large city and they did! It’s now even easier for me to get around downtown using metro systems and walking around. Thank you city mapper!!!
Please update for iPhone X/XS/XS Max Interface
by melissa.ams on 2018/12/05 22:10
LOVE this app - very reliable in NYC! The reason I’ve been using it over Google Maps is that I can view accurate wait times for the FUTURE and plan my trips accordingly. However, since upgrading to the iPhone XS Max, the button for this feature (as well as Settings and another icon I can’t make out) sits behind the battery, LTE indicator and camera “box” at the top of the screen, so I am unable to access any of them. Please please please release an update in which these icons are positioned lower on the screen!
Doesn’t update to account for service changes.
by mpoleman on 2019/10/26 04:20
This app would be great if it updated itself based on current circumstances. Trains in NYC are constantly off schedule or not running for track maintenance among other reasons. However the City Mapper app always assumes the trains are running and on time, often leaving you standing on a platform waiting for a train that isn’t coming. The thing is the app shows when there are service changes, and what exactly those changes are. But doesn’t use that info for trip planning. If the app used that data to accurately plan a trip it would be 5/5. But without that capability it’s a solid 2/5.
The most useful app for travel
by PLovePA on 2019/06/27 21:49
If you travel and use public transit in cities around the world, this app is indispensable. The user interface is fantastic. The ease of use is to be commended. We recently navigated all over Madrid and Barcelona with ease using various forms of public transit. I do feel that the walking portions could be improved, as using google maps often works better to actually get to the metro station, but once there this app is perfect. I wouldn’t leave home without it.
Made my 1st NYC trip fantastic!
by allawannadoiscook on 2018/10/23 12:21
I’ve had this app for awhile and wasn’t really able to use it until I recently took a trip to NYC. Holy cow is this amazing! Navigating the streets and transportation was easy. Plug in a destination and multiple suggestive ways to get there was at my fingers. Detailed down to what side the street to be on to how many stops was key for me, since I wasn’t sure how long to stay on a subway. Paired with the watch, I didn’t have to look like a complete tourist which is always an A+ for me.
Great for multiple transit types!
by Heatherlynnh on 2019/02/16 15:16
Being new in DC and knowing I would have to go from walking to metro to bus to walking was daunting, but this app pretty much saves my tail every time. All transit types are in one place with departure times for each for one total arrival time estate and it guides you between each transit types and pings you when you're about to get off at your specific bus or metro stop. I hardly ever write reviews, but thought this one really deserved an extra 5 I'm the books!
Rating Trends
2,0,0,1,0,0,1,0,2,1,0,1,0,0,3,0,0,1,1,1,1,0,1,0,0,6,0,0,0,0,0,0,1,0,1,3,0,0,0,0,0,1,0,1,1,0,2,1,2,0,0,0,3,0,0,0,1,1,1,0,1,4,0,0,1,1,0,0,1,0,0,0,1,1,0,0,1,0,1,0,0,0,0,2,0,1,0,0,0,0
All Versions
4.0
4,043 total
 5
3,121
 4
344
 3
164
 2
143
 1
271
Current Version (10.19)
4.0
2,025 total
 5
1,455
 4
203
 3
104
 2
86
 1
177
Version History
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