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App name
HP Smart
Description
Print, scan, and share with your HP Printer anytime, anywhere! HP Smart makes printing easier than ever and puts the tools you need in the palm of your hand: ·         Set up and manage your HP printer directly from the app ·         View printer status and send prints on the go ·         Print, copy, scan and share documents and images directly from your mobile device ·         Use your mobile device’s camera to create high-quality scans, then preview/edit/save them as PDFs and JPEGs ·         Order supplies and get support straight from the app HP Smart is formerly known as HP All-in-One Printer Remote. For a full list of supported printers, visit: http://support.hp.com/us-en/document/c03722645?openCLC=true Some HP Smart functionality requires you to have either internet or cellular service.
Print from Phone
by ImBobFry on 2019/12/13 06:24
Good interaction with printer
Pastor Randall Bittle
by Randy@316 on 2019/12/13 03:18
Having my printer at the tip of my fingers. Is a great ministry tool. Thank you/God Bless
Always have to reset
by emmyfromcolumbus on 2019/12/13 02:59
I have to reset the printer EVERY TIME Iwant to print something. If I don’t print something in a day, then I try to print something the next day, it’s “unplug, unplug, start again.” It’s beyond annoying. It also runs out of ink VERY quickly. I bought the EXACT INK for the EXACT printer I have, but nothing would print because even though the new cartridges snapped in PERFECTLY, I kept getting the message that my printer “was not configured” for the cartridges. WHY? Because the ones I was trying to use had SLIGHTLY MORE INK IN THEM. Other than these issues, gee, it’s great.
Office jet Pro 8050
by ImgMkr3 on 2019/12/12 22:57
The old 3050 died and we opted to get the 8050. Printer is easy to set up, but the real wow is the app for Windows and iPhone, HP Smart. Killer app that makes the wi-fi confit a breeze. Good job HP!
Love the app
by Osu Love on 2019/12/12 22:05
Easy Printing and crisp wording.
Solid A__ Saver multiple occasions
by PorscheFleet on 2019/12/12 17:56
Hh
Perfect
by yo yo yo mo on 2019/12/12 14:16
I was initially frustrated at the update, as I wasn’t able to figure out basic photo resize tools- however- this recent update is very intuitive & works great, provides on screen instructions and very sleek, organized format. I use the app often to size photos for projects- thanks, Hp! :-)
HP Smart
by AZ Bad Boy on 2019/12/12 06:15
Once you figure it out it works well
Handy app to print away from home/work!
by Medic7245 on 2019/12/12 04:26
I love this app because I can print items from work or hone and get stuff done!!
Black and white and slow
by Emmi_lovee on 2019/12/12 03:50
This is the worst app. It makes any thing black and white when I have a brand new full color cartridge in it and I’m about to return my printer .
Printing
by Babygurl315 on 2019/12/12 03:31
Does not allow me to choose specific pages to print
Ink
by wizthis on 2019/12/12 03:26
I’m in the ink club but can’t get you all to honor your agreement You can contact me at this phone number 502-367-9700 Jim
Setup
by Jacknotofalltrades on 2019/12/12 02:49
Setup is very confusing, I started to take the printer back and get a refund. Setup is NOT easy, this is a selling ploy to get you to buy this cheap printer. Still having trouble with setup, I’ve been at this for over 2hrs. HP just blowssssssssssssss!!!!!
1 freakin page at a time
by arunmllr on 2019/12/12 01:21
👎used to be a great app
Awesome
by sylgtz on 2019/12/11 22:35
This was my 1st time trying to fax without being in front of the fax machine and it worked. I’m so excited and hope the receiver is able to receive the fax sent.
Newbie
by Grampa Gary on 2019/12/11 22:34
Just downloaded the new app to install my new HP printer. It worked quite well. Gary S in Boynton Beach Florida
Very Handy
by gtrmain on 2019/12/11 22:24
Prints from my iPad and Samsung tablets, no problems. I dig it.
Printer
by hvccgj on 2019/12/11 22:07
Amazing and was to function.
awesome printer
by Saddiebaby on 2019/12/11 20:23
downloaded app on my iPhone and printed photo within 5 minutes after purchasing printer
Works great!
by Whydoi havtahave anickname on 2019/12/11 19:39
Ok, I just got the printer and the app today, but so far, everything is working as expected!
Never have to leave your phone! 😊
by Money💜 on 2019/12/11 19:12
😊
Simply print my pictures
by Ohitcantbetaken on 2019/12/11 18:47
When I first used your app to print my pictures it was so easy but now I go in circles. I do the edits from my phone and then I just want it to print and nothing more. It’s hard to find the section for size and type of paper. Please make it easier for simple projects.
my printer works again
by RootyMollison on 2019/12/11 18:10
thist app this app
HP 2640 Wireless Printer
by Ocean Lover60 on 2019/12/11 15:52
I am not savvy with electronics that are compatible with the internet; however, I took a chance on this printer because I needed to print documents and pictures from my photo gallery. The instructions were so easy to follow and my documents and pictures are printing to my satisfaction. I purchased this product for $24.00 on sale at Wal-Mart. I am so proud of myself!😊
FIX APP PLEASE
by Trangerine123 on 2019/12/11 06:57
Ever since the new update, I can no longer print certain pages.. I also can’t choose which type of paper size I can print,,,please fix your app
Not good
by hova on 2019/12/11 04:48
Doesn’t work with Mac Catalina OS. Completely disappointing. A waste of time and money buying a new printer.
Easy Peasy
by NASCAR HAWGS on 2019/12/11 03:03
Being an old cowboy, one who usually doesn’t get along with technology, I would recommend simply due to the ease of setting up.
Dain in the Pick
by Angry Purchase on 2019/12/11 02:58
Absolute garbage, not easy at all very frustrated. Trying to hook it up to an iPad they say to go in and click on HP connect but there’s no option for that very dissatisfied with the poor programming. What happened to the good old days when you just plug in the cord and Bobs your uncle.
Good hp printer
by nilesh9297 on 2019/12/11 02:14
I am very happy to buy this hp printer its very good printer
Poor print quality
by daisymay77 on 2019/12/11 01:05
It was more difficult to set up than my previous HO printer, and the quality of the print itself is poor.
Size
by wnala on 2019/12/10 22:27
It would be good to be able to set the photo print size
Great!
by marcastellanosalvarez on 2019/12/10 22:06
Works great and smooth for basic printing. I recommend.
So so
by not very good to use on 2019/12/10 21:00
It is always hard to get the right color print.
A Disappointment
by Dr Jeff L. on 2019/12/10 20:10
This machine is inexpensive. But you’re giving up ease of use for a clunky printer with low-quality drivers (MAC OS).
Love this printer!
by TheRealEmC on 2019/12/10 18:17
Prints pictures fast and clear! So easy to use and print directly from my phone!
Easy
by A Qualitu on 2019/12/10 17:40
I am not computer/electronic smart but this was super easy to install and use!
Easy and smart
by adrienne 0001 on 2019/12/10 16:32
This application is easy to use and allows me to utilize it on my phone as well as my computer. I absolutely love it.
hp smart
by Joywinner on 2019/12/10 12:26
HP Smart is very reliable and easy to use. I am very happy with this service/ app etc
Better than expected
by pivoboy23 on 2019/12/10 03:06
Setup instructions weren’t great. Ended up setting WiFi up manually. Photos on ‘best’ quality are very good ! iPhone app is super
Print Preview not the same for photo
by JIRDO on 2019/12/10 03:06
Would of gave better rating but the only issue I got is that whenever I try printing some photos whatever is saids its gonna print on the preview gets cropped out and this is even when you select the photo size. Also there’s a bug when you hit the print then you try cancelling it causes a message to be displayed if trying to print again saying “printer busy” even though nothing printing.
Stupendous
by Mrs.Lindo on 2019/12/10 02:18
I really enjoy this app
Sizing and multiple photos
by bihfogs on 2019/12/10 02:13
It would be nice to be able to select several photos and size them to fit the page. Six small photos on one page. I hate wasting photo paper. I used to be able to crop, size and print, but now I find this cannot be done.
Has good potential
by mraecud on 2019/12/10 02:03
MAY just be my printer but never reads that it’s connect even though it always is. Works maybe 2/12 times I use it
The printer
by coolest printer ever on 2019/12/10 01:31
It’s probably the coolest way to print your work ever with a device
Awesome
by ljdkdirhbrbf on 2019/12/10 01:21
Love this app !! You change the size very easily . Love it
Does not print from my computer.
by jerko288 on 2019/12/09 23:15
And this whole system of replacement cartridges is a con. Next time I will buy a different brand.
It used to be great until the update recently
by but it GOO on 2019/12/09 20:31
There are now no options to resize your documents for printing. My printer is now useless and I have to go to Staples to resize and print. Waste of money.
Terrible! Just like all HP products
by IhateHP! on 2019/12/09 19:47
Nothing works, ever?!? Just like every HP I’ve ever had.
The best and smartest printer
by rezaah on 2019/12/09 18:32
I have had a few printers and this is the smartest and easy to use. Highly recommended. I have changed locations for this printer several times. I have changed phones a couple of times. It was easy to reconnect. It does use a lot of color ink. I may have to print more monochrome 😂.
Awesome
by hayden dad on 2019/12/09 18:13
I love it
Why won’t it print I have ink
by blake1540 on 2019/12/09 16:36
Bs
Simplicity
by yellow_flower.13 on 2019/12/09 15:55
Simple and easy to use best app ever!
Awesome app
by ohanavb on 2019/12/09 14:33
I have been trying to connect my printer since I moved. With no luck multiple frustrations. I just downloaded the app. Too a picture from my laptop and a couple clicks printed a much needed document from my phone!!! Love it !!
HP Printer
by FN Dan on 2019/12/09 08:25
It is vary fast highly recommend
Fix the missing button to Resize & Move!!!!!
by RebelYell69 on 2019/12/09 05:41
Since the last update, the Resize button is missing. No, I’ve read the “help” suggestion to tap on the photo, but it still doesn’t show the “Resize” button to adjust the photo. Every time I try to print my photo Christmas card, it cuts off the edges of my family’s faces!!!! All the other options are there (copy numbers, color & quality, rotate, etc) except the resize button that the old version of this app had. JUST FIX IT!!!!!
👍👍👍👍
by BigT1900 on 2019/12/09 04:09
EZ set up even for a dummy like me
hp printer
by Masoud soozandeh on 2019/12/09 04:04
It took time to print via Wi-Fi
Printing
by spot and bently 2019 on 2019/12/09 02:09
Fast accurate and very reliable
Cartridge problem
by flibt on 2019/12/09 01:55
I
App quality
by Rhonda210 on 2019/12/09 00:43
It looks so generic. Why cant we print a 5x 7 or other sizes? Its silly to have just full size 8x11 or 4x6
College professor
by alphajello on 2019/12/08 23:52
The best of all
App is non-functional
by CrusherMD.LAW on 2019/12/08 23:10
App and remote printing don’t work at all. Instructions are confusing and don’t work. Taking this printer back - it doesn’t work unless connected by wire despite being a wireless printer. And app doesn’t do anything.
Best printer
by moe$&88 on 2019/12/08 22:56
I like the best printer in the world
Great App
by Pappy33170326 on 2019/12/08 22:30
This App and printer are a welcomed change to what I was use to.
It’s great
by David121212121212 on 2019/12/08 21:39
It’s great
Hp smart
by waves of gray on 2019/12/08 21:09
Was not sure if it would print but it worked beautifully thanks and I’m a older senior.
Using for DesignJet T100
by editboy23 on 2019/12/08 20:14
I’ll start off by saying I’m not working with a normal printer. It’s a large format DesignJet. This app has zero resizing features. It prints to the max size of the paper no matter what. It doesn’t matter if you rotate to fit it within the 24” width, it keeps the same orientation and cuts off every time. I even rotated the photo 90 degrees inside photoshop but it printed the exact same way. I’m super frustrated with the lack of features and even simple size editing.
App usage
by BlackMurphy on 2019/12/08 19:16
I sincerely resent the fact that I had to download an app to print wirelessly. I guess I’m old and don’t want to share my usage, I just want to connect via Bluetooth and print my documents like we did in the old days of 7 years ago.
Don’t buy the wireless hp computer
by niyah😘 on 2019/12/08 16:07
My computer connects and disconnects when ever it wants and I tried to go to the support thing on this app and it did not help me at all save yourself money and your time
So User-Friendly!
by Caliche19 on 2019/12/08 15:07
Even this technologically challenged person can easily figure this out...helped me immensely to scan and send a multi-page document effortlessly and print edited pictures professionally. Recommend!
Just shy of the best user experience
by JBofMA on 2019/12/08 13:31
On my iPhone, it takes 3 or 4 steps to print anything as it is a “suggested” action and not at all prominent. I like the ability to print, but find using the ePrint service easier, even if it takes a minute or two to get the printout.
Hp smart desk jet printer
by amitu47 on 2019/12/08 12:03
I’ve had many printers and this is a good one it’s small and fits any where and I can take it with me anywhere!
I love this app and my new printer!
by Julz8318 on 2019/12/08 02:34
Super easy to setup and install! Thank you!
Dawn White
by DCGIRL41 on 2019/12/08 02:26
Awesome service all around the board 👍🏾👍🏾👍🏾
Really excellent, except that
by Starfaced5 on 2019/12/07 22:42
Terrific at what it does, but a wee bit hard on the learning curve with regard to SAVING documents. Just best to EMAIL your scanned results to yourself. THEN work with document storage in your normal way, using your own, preferred, naming convention. Too much trouble when you're on the fly. Wait 'til you have a moment to name the file. Pull up the email you sent to yourself—-now name the documents from there, and file it where you like. App works great with my Envy 5660. Before installing app, I was printing bedsheets—-wall graphics——uhhhh, no. This app tamed the beast, brought everything down to size. Have recommended this app to friends and everybody likes it. Actually works hand in glove with this Envy 5660.
Customer service is rude
by disney member on 2019/12/07 20:59
Not polite at all very rude my app want let me see how much I’ve printed or use my scanner and I use an iPhone and Apple tablet and it’s been working till now and I can’t get it to work
Cool!
by David&Bonnie on 2019/12/07 20:23
Better than was imagined!
Rating
by 14ashleyann on 2019/12/07 18:50
Terrible setup instructions. So such a simple printer it's taken more than a weeontoneet up. I still cannot print from my laptop, only my phone. And the colors are way off!
Will not regret purchasing!
by LuvableMuffins on 2019/12/07 18:38
It was on sale only $20 dollars. It was an easy set up and the printed picture quality was amazing!
Bad
by mghjkkk on 2019/12/07 18:25
I have used HP printers with my OS devices for years. The printers are ok but don’t last long. What was useful was the apps that helped me scan, print , email and save documents to PDFs. However this app is garbage. I am guessing the object is to allow users the ability to complete similar task, only, why not make getting there a Road Trip. Why not instead of a flow from one task to another, we can put the task in picture boxes that have no connection to the other. That way, I will have a job fixing things to an even worst flow than before. That’s a plan
Printing was very bad..
by Kumsat on 2019/12/07 18:14
Printing was very bad
Print is not size I wAnt and i can’t adjust anything.
by crappyprint? on 2019/12/07 17:45
Can’t
Wonderful Printer
by Amexshanna on 2019/12/07 17:09
Awesome
Yay!
by Cool kid 😋😋😋👍👍💗 on 2019/12/07 16:14
I love it! It’s great! I can easily print anything I need quick!
Great app
by Slug rat on 2019/12/07 14:34
Great app works very well
Worked quickly
by Math fun on 2019/12/07 14:14
Beat my wife printing at UPS store
Just Perfect!
by tnb422 on 2019/12/07 13:10
I love this app! Makes my life so simple. I can do it all.
La mejor opción
by Elderjuarez on 2019/12/07 04:53
Es un poco grande pero muy buena los dibujos son sorprendentes sin duda alguna es la mejor de las impresoras ho que he usado
Photo printing nightmare
by megannnnnxo on 2019/12/07 00:19
Why have a photo printing option and a photo paper slot if you will not allow the app to print photos? I’ve updated and checked everywhere and not an option to print photos out - keeps telling me to insert paper. I inserted photo paper and it keeps erroring out
Comment
by gemboras on 2019/12/06 23:28
This was the first time I used it and it was very very
It’s awesome
by Zen StarStorm on 2019/12/06 22:04
My only complaint is that the printer will sometimes disconnect from my phone. That’s a bug fix that would greatly improve this product.
Chica4970
by chica4970 on 2019/12/06 17:52
#loveitouse#
Easy printing
by 2019dmg on 2019/12/06 16:35
I can be busy and quickly print things from my phone. This is so cool and super easy.
Options not available
by Pschott on 2019/12/06 15:50
This app does not give me all the options I can normally get on the computer.
Easy peezy!
by cogg31893 on 2019/12/06 15:22
Best experience ever printing right from phone lol idk not to tech savvy and was super easy to install use everything great about it!!! Thanks HP
The ease of this app is great!
by T Nicola on 2019/12/06 15:19
Love this app it’s so easy and convenient to use!
Love this app!
by crazy family1 on 2019/12/06 13:50
I can print pics out smaller!
Good, But...
by Maricela87 on 2019/12/06 02:29
I like this app but what happened to being able to resize files/photos? Now you can’t do that. I had to buy another app to be able to do it. !
In love with a printer
by livin lrg on 2019/12/06 00:48
Easy setup, it’s been working flawless from day one. Print, copy, or scan. From multiple devices
HP Printing Review
by spranks347 on 2018/01/15 21:25
This app is amazing! Here there are 5 people in my house, and only 1 working computer! As my sister is working on her Spanish project, I have to work on Science Fair, and my brother working on his Heritage project, we’re all fighting for the computer. I need to print out my graphs and photos and data tables, and this app makes it easy for my to do that. This app is very accessible and has many features provided. I will definitely be using this app 24/7! I think this app is only for HP printers (because of the app title), but I don’t think it has to be a color printer. My printer is a color printer so I’m not very sure, but if you have a HP printer, I 100% advise you to get this app! This app is free and you don’t have to pay anything to extra features. I love this app and I’ve LITERALLY had it for not even 5 minutes. I got to resize my photo and in one button press print! This app is phenomenal and it is extremely helpful for those with a single computer and struggles around their home.
I am back HP!
by MattyEMT on 2017/11/26 21:37
I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthew
PERFECT!!!
by fb: Kord Inkmasta Berry on 2017/10/02 18:00
Hi, I am a self-employed Tattoo Artist. I have tried several brands of printers along with the apps that come with them. I have an iphone 6s plus. I just recently purchased the HP Envy 4512 for quick use while out of town. This is my first hp printer in about 10 years. Epson printer app works great for my use, well at least i have gotten use to its minimal customization. I was blown away when i tested the direct mobile-to-printer capability because i wanted to print something really small to not waste ink. I could literally manually rotate and resize the image to my specification. I am absolutely so satisfied. Wow. I always wondered why these companies make an app for the products and you cant hardly do nothing on it. Technology is how we live now days and I'm so excited about this app. This is my first time doing a real review but i had to take the time out of day to let others know. Super excited!!!!!
If it is business critical, get an Epsom.
by RedRoseAlways on 2018/02/15 15:50
If you need a reliable printer that is business critical, return the hp while you can. Cute for home or casual college use but if you need it to be reliable for critical tasks, do not risk this product line. The app should clearly be called hpStupid, not hpSmart. I laugh at that welcome screen. I had just enough time to scan one very important, business critical document before work that was 15 pages long. Not too complicated of a task. So I scanned it with just seconds to spare before my ride to work. I first tapped share and save 15 images to phone so they would be safe. POOF. ALL GONE. The app went back to the main menu and my document was GONE. Well, at least it saved pictures of my .pdf to my photos so it's SOMEWHERE, that's why I clicked that option first below saving it to a.pdf. NOPE! It randomly threw the first three introductory pages in there that I DIDN'T need as much, but the important stuff: DEFINITELY NOT THERE. GONE. No time to rescan it all now, I'm at work without it using their epsom printer to get the job done right and on my lunch break I'll be shopping for a new epsom printer and tonight I'll be returning that crappy hp system.
Very Useful App
by Zach the Apple User on 2018/02/09 04:31
I find this app to be quite useful as it gives me a variety of options of printing from my phone. One feature I just took advantage of was the ability to link to Google Drive. This is useful to me because my school uses Google drive heavily, and my school laptop only prints on school network printers. This app allows me to access my drive and print at home through my phone. My only complaint with the app is that when I am on the preview to print a document, it takes awhile for it to be ready to print as if it’s not connected. In a minute or two it will give me the option to print as its ready. This could be reasons other than the app though, as I have an older HP printer, and my home network can also factor in. If you have an HP printer, I definitely recommend trying this app. I don’t regret it.
Very Dissapointed
by Dissapointed in Detroit on 2019/11/04 01:11
I am very disappointed with the ink program. Upon starting I received two large cartridges. I didn’t print out ten pages when the color cartridge would not work. I kept getting an error message and though I would be contacted by HP. Then a week later my son needed something printed out for school. I would up going to the store and purchasing an ink cartridge so he could do his assignment. My credit card I used for the ink program expired about the same time and I did not respond to the emails they sent me regarding payment due and found out quickly that they take over your printer and you cannot use it until you are paid up. So all in all I’m paying them even though the cartridge they sent me was very short lived. I guess I’ll have to call them up and find out when I can get out of this program without them shutting down my printer. This program is nothing like I expected and in the long run I am paying much more than if I had just purchased cartridges from a local store.
3 for setup 5 for function
by Heidide on 2018/07/30 19:15
The setup was a bit of a pain and at times confusing in regards to the wifi requirements. I realize that it could’ve been entirely due to me, but keeping that in mind I do think the app’s user interface should be considered despite experience level. I am no expert, but also not a novice. That’s my very minor complaint and it doesn’t affect its rating so far. It’s been great for remotely scanning documents from the printer to my phone, printing, and even allows for some readjustment for size. That’s been a great feature when I’ve used it for art projects. I would love to see more customization for sizing, positioning, and preview, but I haven’t fully toyed with the app yet and it may be there. If not, that would be a request and still doesn’t take away from the 5 stars.
APP to the Rescue!
by Yikes Tykes on 2018/08/12 00:27
I have a 2year old $400 HP Color Laserjet Pro MFP M277dw that suffered a hardware failure (nothing that I did) and now the display screen is blank. I spoke with HP customer service who diagnosed this problem and said that there was nothing they could do and I’d have to buy a new machine. WHAT?! They only warranty their products for 1 year and the extra coverage that I had purchased through Staples expired just days before this happened. NOT HAPPY... I had a $400 machine that was essentially a paper weight. With this APP, I have regained some control of my machine since I can no longer use the touchscreen on the actual printer. (Btw, HP did not suggest the APP as an alternative control, I found the APP by talking to a friend.) I have given only 4stars, because although the APP works great, I’m disappointed in HP and their product and the APP does not control ALL of the functions of my All-in-one.
Accidentally found this app
by cantwait2retire on 2018/07/09 00:55
I have been looking for an app that scans and emails, straightens out scans, etc. After reading reviews, downloading a few and trying them, and so on, which by the way, was disappointing because most of them have subscriptions. I will not pay for any subscriptions for a scanning app. If I found one that was good enough I wouldn’t have minded paying for the app but not a subscription. However, Apple does not allow you try apps like I was able to with a past phone I owned. I have an HP printer and when this one popped up while I was doing another search I was pleasantly surprised after downloading it and giving it a try. If you have an HP printer give this a shot. I don’t believe you will be disappointed.
HP Quality isn’t what it use to be!
by Nik-Nik3 on 2019/03/26 18:37
HP has gone down hill. I spend a ton of cash buying their brand computers & all in one printers & they NEVER hold up anymore. Computer was bought brand new at same time & recently the hard drive failed. & it barely got used. This printer is crap & this app isn’t any better. Why can I not print multiple pics on one page?! Back in the day they had that feature. I will NEVER buy anything HP brand from here on out! this printer has too many issues & it’s not but a few years old. Nothing they make is made to last; like it was in the past. I have always been a huge #1 fan, not anymore. HP was the only brand I’ve ever bought. That ends now! & ink should never be as expensive as HP demands. For now on out; if companies want my business they will have to earn it by making quality products & I will never buy anything else with such a short warranty. If you believe in your products then you will stand behind them.
Simple and Easy To Use But...
by skillymcmyles on 2017/10/27 23:57
I needed to scan and email some documents and the app was nearly perfect in helping me succeed however I made the error of adding too many documents to one pdf. You would think a simple fix would be found within the app, however, once you scan a document and save a file as a pdf you can not separate the images. They are saved as one slide show and you would have to go back and rescan each item and save each item as a downsized image that way. If one could simply edit the saved pdf after within the app after a save, I would rate this 5 stars but it inconvenienced me snd caused me to have to use an external source to achieve my goal. Emailers be mindful and check your Pdf sizes before considering yourself safe to save all those scanned documents and go about your business with this easy to use and confuse app.
I’m LIVID!
by Utility68 on 2018/11/29 18:25
Clearly, they make their money by selling ink, so they want the printer connected to every device, web service and potential user imaginable. That capability is great, but if you unknowingly check a box that gives them the right, you’ll come into your room/office (like I did) to find a PRINTED notice that my FIRMWARE had received and installed an update while I was away. You HAVE MY EMAIL ADDRESS! You have access to my phone AND Mac apps, but I need a color page with about 300 words telling me that a firmware update occurred? Well OF COURSE THEY THINK I DO... just waste away my ink AND paper notifying me of something that 52 million other apps/devices/operating systems do JUST FINE WITHOUT USING PAPER AND INK! Ugh. So now I’ve shut off virtually EVERY ASPECT of this printer’s connectivity, because I STILL don’t feel comfortable that I actually know where or what I checked giving them the right to print things on my printer while I’m not even there... OR AM THERE and have the misfortune of leaving paper in the machine!
Finally figured out how to resize photos on updated app
by Marna3 on 2019/11/11 21:22
I finally figured out how to resize photos with the updated version of the hp smart app on my i phone. The hp community wasn’t able to help but after many attempts I accidentally got it to resize. You click on the blue square that says print. The select your photo and click print. Then click the tiny arrow in the upper left corner of your photo. If you don’t see the arrow, click the upset left corner of the photo anyway. At the bottom of your screen, click the icon labeled manual. That will allow you to resize the photo with your fingers. So glad to find this feature did not disappear with the update. It was just difficult to find. Great app and I use it all the time!
Clunky
by Sandipez on 2018/12/08 19:06
It works but initial printer setup was painful and slow. App menus pretended to go to another menu but sat on existing menu with title changed. Rebooted printer and app and things worked better. No back option when going to send a link to someone else. Option to change auto off timing but is preset? Still shows greyed drop down. This is somewhat outside of the app but when ordering ink the app opens a browser. It does automatically send the printer model but the site doesn’t actually show ink for your printer. It seems to try and then gives up, showing the generic options like you didn’t search at all. For our printer if it auto shuts off there is no printing to it until someone gets up and turns it on again. Probably more a printer feature issue but app could have wake up in it. PCs have had the option for over 2 decades.
Well done, HP Devs!
by GreatBritain87 on 2017/10/30 14:56
I wanted to print something but did not have my laptop handy. On a whim, I searched for an app that would allow me to print directly from my phone to my HP D110 series printer. This app was incredibly easy to set up. A couple of clicks, and it had automatically detected my printer. I love that it displays estimated ink levels. Honestly, the longest part of the process was finding the document I wanted to print from my gmail inbox, and that is just down to my own search speed. I've only used the app to do one thing, but it did that one thing quickly and with absolutely no fuss. If my other experiences using the app are like this one, a five star rating will be well deserved. Well done, HP devs!
Good Functionality
by Ruth NYC on 2019/11/06 15:42
The convenience of being able to wirelessly connect all my devices to the printer via the HP Smart app is amazing. And even better, the app allows me to do so much more. I really like the possibilities it offers even though I haven’t had the opportunity to explore most of the other features as yet. One thing that struck me as odd, however, about the print feature is that when I sent a print job from my iPad instead of my laptop computer, the font was increased turning a one-page document into a two-page print job. I printed the same document again from my laptop computer to see if the same issue would occur but the document printed just fine that time . I didn’t test the print quality from my phone but I wonder if the issue impacts all non-computer-initiated print jobs.
Easy, fast, prints full image on a page
by Jwolve614 on 2018/12/01 11:22
I have been looking for some kind of tool, app, workaround, or printer adjustment I could use to make my HP OfficeJet Pro 8610 print as I want. When making a screen capture image of text Air Print truncates the image and crops off part of the image; usually the bottom. It does not print the full page. Admittedly, Air Print works correctly for all other type files I’ve tried to print, but for some reason, images are a problem. At last, I’ve found HP Smart is the answer to my problem. It was amazingly simple to install; I downloaded it, opened the app and it found my printer on its own, read the status of my ink and offered several other options with which I could experiment and examine. But, I was thrilled when it asked for permission to access my photo file and then printed my selected images faster, cleaner, and correctly; displaying the full image to print. So, if anyone is looking to have their HP printer printer images correctly, this is a FREE app to download and provide answers to this Air Print issue.
Never works
by John Jerackas on 2019/10/25 03:19
I have to keep unplugging and plugging it back in so it will say it it connected to our internet, so can’t use app and most time on our phones or tablets it says no printer found whenever we need to print something. So far I hate this printer because it never will find the printer when needed and actually print something. Our old HP printer never did this, this new printer 9010pro series never ever works when needed, our laptop won’t hook up to it either, it says it did but when you try to print it says error, or need to download driver on computer which it says we already did, getting very frustrated !!! Tried to use the app to print and it said no air printer found!! Please fix, a direct response by email would be nice with a solution, I’m ready to get rid of our HP printer and computer and try a different company brand, we are tired of it never working when we need it to.
I love love love this guy😊❤️
by Monyonia.S on 2019/09/23 00:32
So..I sell a lot of stuff online and got so tired of runnin back and forth to Walgreens to print labels... this makes it so so simple and no more wasting my gas and making time consuming trips before heading to post office!!:) Now I make a sell,print label,pack item,and go!!:) Mot to mention the money I’ll save yearly in gas and price of labels alone is gonna be well worth Also!!:) Thanks HP.. thanks a million!!💋 P.S. The photos I’ve been needing to print and can now and have to pay a fortune for is the extra bonus I absolutely appreciate and love even more!!:) Can’t wait to discover what else my new printer can do I’m sure it will make all that much more worth buying!!:)❤️💋
For business anywhere you go!
by Chocolatenova on 2019/03/10 16:40
Hi all, it’s not often I rate an app. So if I gave it a rating that means it’s really useful and gets the job done. I work with various contractors and I’m a very organized person. If you need to take a picture (or multiple) and converted it into a .pdf format (you can also name it) and saved to different accounts such as a OneDrive account, google drive account, iCloud account, etc... You have chosen the perfect app! Lastly, if you have a printer in your home or whatever network your on, that is an HP printer, the app will pick it up or you can add the printer to the app for direct printing! Btw it will show you the level of ink the printer has. My only problem with this app is that it doesn’t have an icon or auto setup for Onedrive however you can still send your PDFs/documents to the account. The other accounts such as google drive, facebook and Dropbox is readily available. Again this is not a set back on the apps capabilities to get the job done, it’s just extra if they had it and would make it easier for those like myself who utilizes one drive. Great app! Good job HP Thanks for reading.
Ok printer if it didn’t stop losing the WiFi connection
by itswrtn on 2019/07/14 03:26
This has been a far better printer than others I’ve recently purchased. The epson printing line were cheaper but the ink was ridiculously expensive and lasted less than half as long. My family is reasonably happy with this printer if only it didn’t continually lose the connection to WiFi. Not that the WiFi doesn’t have issues but it’s like the printer can’t reconnect to it with the password and network previously used. I’ve tried all I know to prevent it from reoccurring but it seems it’s just beyond my capabilities as a genetic engineer scientist and unfortunately those of my family members. Thinking of returning but haven’t found a better deal yet and it works well when it does. There are worse options.
Awesome!!
by HP Fanstic on 2018/12/08 18:43
I've always been an HP lover. I’ve had an HP Deskjet 920c printer for more than 10 years and never had a problem with it. But it is very old and with the new products that HP has created, I’ve decided it was time for an upgrade. I must admit it has been a very hard decision, for I am very attached to my belongings especially since I’ve had it for a very long time. But I must say I am in love with my new HP Deskjet 2622 All-In-One Series!! I had read bad reviews but after trying it myself I must admit some reviews are not always accurate. It is so easy to use. I love that I am able to prink without the hassle of a USB connection. I will highly recommend this HP product to anyone.
This amazing app can replace 3 basic apps!!!!!
by Valentina Brittney Doll on 2017/10/05 02:03
This is awesomely awesome! Lol! It is intuitive, functional, and helps streamline business operations by making everything you need to do an all-in-one step in the process. You can replace the single scan and fax apps. It even facilitates use through its interface with Google Drive, Instagram, your photos from your phone, and many many others!!! I love it!!! And, as if that weren’t already making it one of the top apps out there for simple business and document storage, it will order your HP ink for you! Making those several trips to replace ink cartridges a thing of the past! I love it! I use it daily!
Good quality prints, don’t like auto printing
by AMBER_1701 on 2019/01/06 22:01
I really like this printer so far, especially the fact that it came with ink cartridges. I paid $19 which included shipping. It was definitely cheaper than buying even the ink for my old printer. I really like being able to print wirelessly from our mobile devices. I also like having the scan capability as well since previously I had to have a separate scanner. The biggest drawback for this printer to me, is that when it’s connected to Wi-Fi, it will print out sheets all on its own. I have had a print up to five sheets with ink level updates and different status updates which is kind of annoying since that also uses a decent amount of ink.
Really excellent, except that
by Starfaced5 on 2019/12/07 22:42
Terrific at what it does, but a wee bit hard on the learning curve with regard to SAVING documents. Just best to EMAIL your scanned results to yourself. THEN work with document storage in your normal way, using your own, preferred, naming convention. Too much trouble when you're on the fly. Wait 'til you have a moment to name the file. Pull up the email you sent to yourself—-now name the documents from there, and file it where you like. App works great with my Envy 5660. Before installing app, I was printing bedsheets—-wall graphics——uhhhh, no. This app tamed the beast, brought everything down to size. Have recommended this app to friends and everybody likes it. Actually works hand in glove with this Envy 5660.
Love Insta Ink
by Nina04Lee on 2019/07/16 11:47
It’s amazing. It comes with an app you can download to your phone. The app allows you to print from my phone, scan from my phone, and probably then some. I haven’t explored everything but I have never had a printer come with any of those qualities. I can even see my ink levels, and when my ink levels are low, more ink is shipped immediately so I never run out. Down side is if you are like me, and you don’t have to print every month, then you lose. But the plus side is the ink isn’t that expensive. I pay less than 5 bucks a month and I had peace of mind knowing that all my printer needs are only a click away.😉
So far so good
by Tincan53 on 2018/12/07 06:01
Just purchase the HP ENVY 5055 today because the old printer we had died. I had a slew of papers that required printing today for presentation tomorrow. Once everything was loaded and connected to my system, the printing was complete in minutes. Love it. Interesting issue though. I was unable to load the printer into my iMac. The iMac couldn’t locate it. So I just loaded it up with my phone and now all devices in the house are working perfectly. Oh and that 5 feet business for iPad or smart phones. Not likely. I was almost 20 feet from it and not in line of sight, either with my iPad and it printed a document as if I were right next to it.
Fantastic, trouble-free set up
by Victoria Ferrell on 2019/07/28 17:09
I bought my HP printer to replace a Canon which had suddenly stopped printing correctly, if at all. I treat my printers well and do all the recommended troubleshooting and maintenance. Still, that printer made everything print related difficult. When I purchased my HP, I could not have been more pleased. It was the easiest setup I have ever experienced and the print quality is outstanding. The app itself is wonderful if you are working with mobile devices. I use it to print from my iPad and my iPhone with great results. It has a user-friendly interface and gets the job done beautifully! Highly recommend.
Can’t believe how easy it was to use and setup a printer
by BungalowBill143 on 2018/07/06 18:35
This was probably the easiest setup I’ve ever had to do. I’ve been in the computer industry seems like forever in various capacities including support, installations, and repairs. I always cringe installing printers. They can be a pain in the rump to setup. However, using this software to setup the HP Envy 7858 was so smooth I actually felt I didn’t do something right. I was waiting for that sinking feeling that setting up a printer was going to be a half day setup but this was different. General setup was smooth, the wireless setup was smooth, and printing from Apple or Windows based devices went so smooth! Unbelievable.
SO Convenient
by PorcelainInkDoll on 2019/04/01 20:23
My dad just bought an HP DeskJet and asked me to set it up for him. He doesn’t care about smart anything. Smart phones, smart TVs, forget it. But when I’m visiting it’s so convenient when I remember I need to print a document. I can save a document from online to this app, edit within the app to print a single page, multiple copies, etc., and print directly from my phone without having to figure out his computer setup. As a 25 year old trying to figure out adulting, this is a pretty exciting device and app combo. 5 stars from me, and I still haven’t figured out half of what this printer does. 😁
App is Terrible
by Shandor1280 on 2019/04/14 22:11
The HP smart app with Print Direct is not smart. It’s horrible and won’t work consistently on my iPhone 8 Plus. It can’t find the printer’s wifi at first, then finds it, but there’s no progress bar or warning. Then it often prints only part of the pages. Even the regular WiFi printing through the computer has always been terrible and a burden, making us run from the computer to the printer and back to scan; it’s an idiotic system which obviously you haven’t actually used. I am now trying to print to my HP Officejet Pro 8600 Plus from iPhone 8 Plus. The fact is that this has been a durable, good resolution and color printer for us for years, but I’m going to throw it away and get another brand if you gave no way to print wirelessly from the iPhone, without a computer in the mix.
HP Envy 4500
by 12-3husky on 2018/08/04 01:42
I’m frustrated with mine. It doesn’t always print the first time I want to print. Sometimes I have to back out and hit the box to print again and again. Sometimes I just go back to it later. My biggest problem is when trying to print off things in my family tree in Ancestry. But we have it acting out in other things too. I think it started when we went from the initial setup to the new HP Smart print. If it comes up with the print icon it works. If it comes up to the HP eprint icon, more than half the time, it won’t print the first time, or not at all. I have to print screen, then go to photos and print from there. Then it uses more paper and prints in bigger font. There isn’t as much printed on a sheet.
Does okay
by mtw713 on 2018/01/20 23:11
I have an HP Envy. That’s a poor name. The first Envy didn’t last long at all. The touch panel stopped working. HP sent me another. The second Envy touch panel stopped working 10-12 months ago, so I’ve had to use the app to run the printer. For the last couple weeks, we would get a notification that a cartridge was running low. I tried checking the level using the app, couldn’t find a way to do so. It wasn’t until today that there was an indicator in the notification bulb that listed the cartridge needing to be changed, Bingo! After clearing that item out, it came up saying it needed alignment. Said to have paper in the tray, tap on continue, then tap on align. Paper - check, taped on continue - NOTHING. Learning not to count on App......
Great App
by Suzmae73 on 2018/05/23 22:37
I have an HP envy 7643 printer (color b&w photos etc) And the simplistic ease of using the app to print pictures from the printer is fantastic!! I would highly recommend HP printing products to anyone. The Bluetooth is a wonderful touch because I can load my photo paper in then just turn on the Bluetooth and sit in the convenience of my bedroom and send pictures right to the printer and it tells you when they’re done and when you’re ready to print more just selected and go!! I love the app I love the printer. Thank you HP for such a user friendly device. Even my 71-year-old mother can use it with these
Worked fine for 3 months ... now endless issues
by Poepol2 on 2018/08/06 06:36
I’ve finally managed to get it to work and it worked fine. I mainly print shipping labels from my phone. Suddenly it won’t “find the printer”. Every single time and it drives me crazy!!! I’ve now uninstalled the app and reinstalled. So far no luck. It takes me endless tome each time this happens and it happens every day now. This time I have 3 labels. First two printed, but the 3rd won’t. I’m losing my mind here! My printer is less than a year old and works perfectly with laptop. But I’m using my phone now and this is sooooo frustrating!! For that reason I give it 3 stars only. HP, feel free to give me some help here, I’m desperate!
HP Desk Jet 2652
by Manrus2u on 2018/09/06 18:54
Printer is small/compact, light in weight & almost noiseless. Set up was a breeze, until you get to the wireless function. On the quick set up it doesn’t say about pushing the WPS on your server. So need to read the manual. It was done after awhile. So far I’m happy with the results i did print, & scanned some documents and is working just fine. Hope when is time to buy ink, is NOT so expensive. On my old printer the ink was all together (black, & color), over $40. Your printer is less than $40, before taxes. So I got myself a brand new printer, with the HP Quality, one of the best in the market.
Awkward but effective
by TheReflex65 on 2019/02/22 18:01
Sometimes I really need to print from my iPad. However, none of my printers are official AirPrint compatible. This app is the only way I’ve been able to print from my phone or tablet without having to buy a new printer. It takes a few steps, though. I often want to print an email. I save it as a photo into the HPPrint folder, then print it from there. It won’t necessarily print right away, it has to be saved or something before the print button will be active. Like I said, it’s a few steps, but I eventually get it to my WiFi printer. It takes some effort, but it does work, and that’s really helpful.
Half baked
by Gally 99 on 2018/04/10 18:14
Appears to be geared to try to sell you additional services or ink. User interface is clunky and not configurable. I don’t want to print color documents from Google drive with giant button occupying a 1/8 of the screen… I would like to use that space for something more useful. But you cannot edit the screen. The main thing that I was trying to accomplish was scanning since the HP Capture app is not very good, But the scanning function here has all of the shortcomings of the capture app and even fewer features. Completely useless. I really don’t need this complicated app To print when air print is sufficient, I don’t need it to be able to configure my printer when the built-in web UI is just fine, and scanning appears to be pretty much an afterthought.
Fantastic
by muth5 on 2019/03/09 21:33
I just bought this printer came home plugged it in turn it on, push the Wi-Fi button. The Wi-Fi Wizard popped up, set it up. I did the app to my phone press print and boom I’m done. Works fantastic. Less than five minutes to set this thing up. The hardest thing I had to do was take it out of the box. I just Bought a brother printer brought it home and the stupid thing didn’t work. There was no way to set up the Wi-Fi. Then it said I had connected it to with the cable but I couldn’t print a report to prove that it was set up. What a piece of crap. I will stick with HP from now on.
HP 3rd party review
by train guy pete on 2019/12/04 22:08
When setting up a printer HP will refer you to a 3rd party phone number to install drivers for your device. On one occasion this was a total scam. They remote access your device & I could not disconnect fast enough as they downloaded my financial & other files. I then received follow up calls for several years telling me my laptop was signaling a virus to them that they could fix for about $600. On my newest HP 7858 I was again referred to a 3rd party phone number. He wanted remote access & would install the driver on one laptop only for $176. I said no & called a local tech who set up 2 laptops & 2 IPhones to print.
Finally you came through for us!
by Max A-Million on 2018/06/14 17:36
I’m not really one to review much ... or ever. However I felt compelled bc HP has finally shown they care by introducing this app. I was on the brink of taking a hammer to my printer bc After endless attempts I couldn’t get it to link to wireless printing from any device we have. I gave them one last shot not expecting much. I was pleasantly surprised when I realized after Re-downloading the app it automatically connected to my printer and I was able to scan print and do whatever I needed to do so thanks for finally caring about your customers;)
Awesome machine
by KTNick81 on 2018/03/10 02:39
I just bought the HP 7855. Set up was very easy. (Wireless). I can print using my iPhone, iPad, windows computer and my MacBook Pro. I have 1 issue, and that is with my MacBook Pro, it defaults to my old printer. I have spent no time yet to correct that, I am sure I will be able to, I just have to put a bit of time into trying to find out how to set it. My little MacBook knowledge is causing that issue, not the printer. I just printed out a picture and it was beautiful. I’m not sure why some do not like this machine. I’m very happy with it recommend it to all looking to buy a new printer.
HP Envy 5530: HP Smart App
by Charlie-Oh! on 2018/08/28 00:41
I am like a kid in the candy store. I used to send documents to my Mom to print for me. When she would go away I would go to Staples which I was grateful for yet would cost me time and energy. Not to mention it’s best to invest in a home printer be it for whatever because it saves money. 2.00 per page especially when in school or business is no joke. Moving forward she called HP and reset her password and placed me on her Acct. I downloaded the HP Smart App, followed directions and did a test run. Wella!!! I’m in business. It’s easy and the prints come out well. Awesome sauce for certain✨🦋💫 Charlie
Sweet little printer !
by Z1Chuckster on 2018/06/20 01:01
It was so easy setting up this printer ! I stumbled a bit when it came to hooking it up to my WiFi unit until I realized that the password needed was not my WiFi password, but the password that is printed up when you press the WiFi button and the information button simultaneously while holding both buttons down for 3 seconds . The printer information page was a great help, the password was right there. Presto, my printer is up and functioning with no problem. Now I can print pictures from my phone easily . Two thumbs up HP !
Wonderful product!
by opi24 on 2018/02/06 02:38
This printer and the wireless connection to iPad are fantastic! Wonderful product! I have one comment that might help someone: the prompts and displays within the “set-up” do not accurately depict how it happened with my iPad. At first the connection would not happen. Then when, as instructed in the “assistant,” I unplugged the router, and turned off the printer, and restarted them both2 min later, the connection made itself. I got no notification that this had happened. I jumped to the iPad “print mode” and the printer sprang into action. A surprise. All good now. Good quality prints too.
WAYCOOOL
by LvMajorLeagueCurves on 2018/11/29 03:23
I absolutely love how convenient and efficient my HP wireless printer has been without the app i would have been so frustrated and honestly wouldn’t of made much progress trying to get this thing to print anything from my phone out! But that hasn’t been the case at all the app has helped me out in sooo many ways to figuring out how the wireless setup works to understanding my printers ink cartridges lol! I’m very grateful for this app! It did more than I honestly expected from it! Took me less than a day if that to get everything up and running and printing way way cool!!!
Great app - simplifies HP printing process
by jazz_Oscar on 2017/09/17 20:31
With our phones becoming another appendage, this app allows you to more easily access your phone's photos, your cloud docs (in Dropbox, Drive, OneDrive, etc.) and then immediately print them. Boom! For scanning you don't really need to place your doc on the glass screen anymore if you don't want to. Instead, you can accomplish the same thing by taking a photo or letting the app auto scan your doc, then immediately send to print. 😀 HP keeps making great products and this app makes my printing activities, easier.
Auto-Ink Renewal Service is Unreliable
by Bmoretoo on 2018/12/16 21:48
I signed up for the automatic ink renewal program and it’s not very reliable. The printer’s ink levels are supposed to sync with their service to automatically send ink cartridges when it’s low. The program worked great at first and then I just stopped receiving ink, although the ink levels were low. After 2 months of receiving no ink, I contacted HP customer service and learned that they are not open on the weekends. In addition to that, they have limited hours to contact a live representative, if you can figure out how to maneuver through the phone system. HP encourages you to use the chat feature, but it is very basic and not really helpful.
Really Good with One Exception
by ProlificPrinter on 2018/05/06 21:27
Set and getting to print a document/photo went smoothly. However after each print, the app sent me back to the home screen which forced me to repeat the printing process from the beginning each time. I had to go back into selecting from where I wanted to print. I was trying to print a series of pictures and had to select to get back into my photo library for every picture. Wasted a lot of time. Why not let me get out when I’m done and not have me select the file location every time? Otherwise, so far it’s working mostly as expected.
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889,330 total
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784,280
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Current Version (7.0.1)
5.0
821,905 total
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726,802
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4,823
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12,988
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App name
HP Smart
Description
Print, scan, and share with your HP Printer anytime, anywhere! HP Smart makes printing easier than ever and puts the tools you need in the palm of your hand: ·         Set up and manage your HP printer directly from the app ·         View printer status and send prints on the go ·         Print, copy, scan and share documents and images directly from your mobile device ·         Use your mobile device’s camera to create high-quality scans, then preview/edit/save them as PDFs and JPEGs ·         Order supplies and get support straight from the app HP Smart is formerly known as HP All-in-One Printer Remote. For a full list of supported printers, visit: http://support.hp.com/us-en/document/c03722645?openCLC=true Some HP Smart functionality requires you to have either internet or cellular service.
Print from Phone
by ImBobFry on 2019/12/13 06:24
Good interaction with printer
Pastor Randall Bittle
by Randy@316 on 2019/12/13 03:18
Having my printer at the tip of my fingers. Is a great ministry tool. Thank you/God Bless
Always have to reset
by emmyfromcolumbus on 2019/12/13 02:59
I have to reset the printer EVERY TIME Iwant to print something. If I don’t print something in a day, then I try to print something the next day, it’s “unplug, unplug, start again.” It’s beyond annoying. It also runs out of ink VERY quickly. I bought the EXACT INK for the EXACT printer I have, but nothing would print because even though the new cartridges snapped in PERFECTLY, I kept getting the message that my printer “was not configured” for the cartridges. WHY? Because the ones I was trying to use had SLIGHTLY MORE INK IN THEM. Other than these issues, gee, it’s great.
Office jet Pro 8050
by ImgMkr3 on 2019/12/12 22:57
The old 3050 died and we opted to get the 8050. Printer is easy to set up, but the real wow is the app for Windows and iPhone, HP Smart. Killer app that makes the wi-fi confit a breeze. Good job HP!
Love the app
by Osu Love on 2019/12/12 22:05
Easy Printing and crisp wording.
Solid A__ Saver multiple occasions
by PorscheFleet on 2019/12/12 17:56
Hh
Perfect
by yo yo yo mo on 2019/12/12 14:16
I was initially frustrated at the update, as I wasn’t able to figure out basic photo resize tools- however- this recent update is very intuitive & works great, provides on screen instructions and very sleek, organized format. I use the app often to size photos for projects- thanks, Hp! :-)
HP Smart
by AZ Bad Boy on 2019/12/12 06:15
Once you figure it out it works well
Handy app to print away from home/work!
by Medic7245 on 2019/12/12 04:26
I love this app because I can print items from work or hone and get stuff done!!
Black and white and slow
by Emmi_lovee on 2019/12/12 03:50
This is the worst app. It makes any thing black and white when I have a brand new full color cartridge in it and I’m about to return my printer .
Printing
by Babygurl315 on 2019/12/12 03:31
Does not allow me to choose specific pages to print
Ink
by wizthis on 2019/12/12 03:26
I’m in the ink club but can’t get you all to honor your agreement You can contact me at this phone number 502-367-9700 Jim
Setup
by Jacknotofalltrades on 2019/12/12 02:49
Setup is very confusing, I started to take the printer back and get a refund. Setup is NOT easy, this is a selling ploy to get you to buy this cheap printer. Still having trouble with setup, I’ve been at this for over 2hrs. HP just blowssssssssssssss!!!!!
1 freakin page at a time
by arunmllr on 2019/12/12 01:21
👎used to be a great app
Awesome
by sylgtz on 2019/12/11 22:35
This was my 1st time trying to fax without being in front of the fax machine and it worked. I’m so excited and hope the receiver is able to receive the fax sent.
Newbie
by Grampa Gary on 2019/12/11 22:34
Just downloaded the new app to install my new HP printer. It worked quite well. Gary S in Boynton Beach Florida
Very Handy
by gtrmain on 2019/12/11 22:24
Prints from my iPad and Samsung tablets, no problems. I dig it.
Printer
by hvccgj on 2019/12/11 22:07
Amazing and was to function.
awesome printer
by Saddiebaby on 2019/12/11 20:23
downloaded app on my iPhone and printed photo within 5 minutes after purchasing printer
Works great!
by Whydoi havtahave anickname on 2019/12/11 19:39
Ok, I just got the printer and the app today, but so far, everything is working as expected!
Never have to leave your phone! 😊
by Money💜 on 2019/12/11 19:12
😊
Simply print my pictures
by Ohitcantbetaken on 2019/12/11 18:47
When I first used your app to print my pictures it was so easy but now I go in circles. I do the edits from my phone and then I just want it to print and nothing more. It’s hard to find the section for size and type of paper. Please make it easier for simple projects.
my printer works again
by RootyMollison on 2019/12/11 18:10
thist app this app
HP 2640 Wireless Printer
by Ocean Lover60 on 2019/12/11 15:52
I am not savvy with electronics that are compatible with the internet; however, I took a chance on this printer because I needed to print documents and pictures from my photo gallery. The instructions were so easy to follow and my documents and pictures are printing to my satisfaction. I purchased this product for $24.00 on sale at Wal-Mart. I am so proud of myself!😊
FIX APP PLEASE
by Trangerine123 on 2019/12/11 06:57
Ever since the new update, I can no longer print certain pages.. I also can’t choose which type of paper size I can print,,,please fix your app
Not good
by hova on 2019/12/11 04:48
Doesn’t work with Mac Catalina OS. Completely disappointing. A waste of time and money buying a new printer.
Easy Peasy
by NASCAR HAWGS on 2019/12/11 03:03
Being an old cowboy, one who usually doesn’t get along with technology, I would recommend simply due to the ease of setting up.
Dain in the Pick
by Angry Purchase on 2019/12/11 02:58
Absolute garbage, not easy at all very frustrated. Trying to hook it up to an iPad they say to go in and click on HP connect but there’s no option for that very dissatisfied with the poor programming. What happened to the good old days when you just plug in the cord and Bobs your uncle.
Good hp printer
by nilesh9297 on 2019/12/11 02:14
I am very happy to buy this hp printer its very good printer
Poor print quality
by daisymay77 on 2019/12/11 01:05
It was more difficult to set up than my previous HO printer, and the quality of the print itself is poor.
Size
by wnala on 2019/12/10 22:27
It would be good to be able to set the photo print size
Great!
by marcastellanosalvarez on 2019/12/10 22:06
Works great and smooth for basic printing. I recommend.
So so
by not very good to use on 2019/12/10 21:00
It is always hard to get the right color print.
A Disappointment
by Dr Jeff L. on 2019/12/10 20:10
This machine is inexpensive. But you’re giving up ease of use for a clunky printer with low-quality drivers (MAC OS).
Love this printer!
by TheRealEmC on 2019/12/10 18:17
Prints pictures fast and clear! So easy to use and print directly from my phone!
Easy
by A Qualitu on 2019/12/10 17:40
I am not computer/electronic smart but this was super easy to install and use!
Easy and smart
by adrienne 0001 on 2019/12/10 16:32
This application is easy to use and allows me to utilize it on my phone as well as my computer. I absolutely love it.
hp smart
by Joywinner on 2019/12/10 12:26
HP Smart is very reliable and easy to use. I am very happy with this service/ app etc
Better than expected
by pivoboy23 on 2019/12/10 03:06
Setup instructions weren’t great. Ended up setting WiFi up manually. Photos on ‘best’ quality are very good ! iPhone app is super
Print Preview not the same for photo
by JIRDO on 2019/12/10 03:06
Would of gave better rating but the only issue I got is that whenever I try printing some photos whatever is saids its gonna print on the preview gets cropped out and this is even when you select the photo size. Also there’s a bug when you hit the print then you try cancelling it causes a message to be displayed if trying to print again saying “printer busy” even though nothing printing.
Stupendous
by Mrs.Lindo on 2019/12/10 02:18
I really enjoy this app
Sizing and multiple photos
by bihfogs on 2019/12/10 02:13
It would be nice to be able to select several photos and size them to fit the page. Six small photos on one page. I hate wasting photo paper. I used to be able to crop, size and print, but now I find this cannot be done.
Has good potential
by mraecud on 2019/12/10 02:03
MAY just be my printer but never reads that it’s connect even though it always is. Works maybe 2/12 times I use it
The printer
by coolest printer ever on 2019/12/10 01:31
It’s probably the coolest way to print your work ever with a device
Awesome
by ljdkdirhbrbf on 2019/12/10 01:21
Love this app !! You change the size very easily . Love it
Does not print from my computer.
by jerko288 on 2019/12/09 23:15
And this whole system of replacement cartridges is a con. Next time I will buy a different brand.
It used to be great until the update recently
by but it GOO on 2019/12/09 20:31
There are now no options to resize your documents for printing. My printer is now useless and I have to go to Staples to resize and print. Waste of money.
Terrible! Just like all HP products
by IhateHP! on 2019/12/09 19:47
Nothing works, ever?!? Just like every HP I’ve ever had.
The best and smartest printer
by rezaah on 2019/12/09 18:32
I have had a few printers and this is the smartest and easy to use. Highly recommended. I have changed locations for this printer several times. I have changed phones a couple of times. It was easy to reconnect. It does use a lot of color ink. I may have to print more monochrome 😂.
Awesome
by hayden dad on 2019/12/09 18:13
I love it
Why won’t it print I have ink
by blake1540 on 2019/12/09 16:36
Bs
Simplicity
by yellow_flower.13 on 2019/12/09 15:55
Simple and easy to use best app ever!
Awesome app
by ohanavb on 2019/12/09 14:33
I have been trying to connect my printer since I moved. With no luck multiple frustrations. I just downloaded the app. Too a picture from my laptop and a couple clicks printed a much needed document from my phone!!! Love it !!
HP Printer
by FN Dan on 2019/12/09 08:25
It is vary fast highly recommend
Fix the missing button to Resize & Move!!!!!
by RebelYell69 on 2019/12/09 05:41
Since the last update, the Resize button is missing. No, I’ve read the “help” suggestion to tap on the photo, but it still doesn’t show the “Resize” button to adjust the photo. Every time I try to print my photo Christmas card, it cuts off the edges of my family’s faces!!!! All the other options are there (copy numbers, color & quality, rotate, etc) except the resize button that the old version of this app had. JUST FIX IT!!!!!
👍👍👍👍
by BigT1900 on 2019/12/09 04:09
EZ set up even for a dummy like me
hp printer
by Masoud soozandeh on 2019/12/09 04:04
It took time to print via Wi-Fi
Printing
by spot and bently 2019 on 2019/12/09 02:09
Fast accurate and very reliable
Cartridge problem
by flibt on 2019/12/09 01:55
I
App quality
by Rhonda210 on 2019/12/09 00:43
It looks so generic. Why cant we print a 5x 7 or other sizes? Its silly to have just full size 8x11 or 4x6
College professor
by alphajello on 2019/12/08 23:52
The best of all
App is non-functional
by CrusherMD.LAW on 2019/12/08 23:10
App and remote printing don’t work at all. Instructions are confusing and don’t work. Taking this printer back - it doesn’t work unless connected by wire despite being a wireless printer. And app doesn’t do anything.
Best printer
by moe$&88 on 2019/12/08 22:56
I like the best printer in the world
Great App
by Pappy33170326 on 2019/12/08 22:30
This App and printer are a welcomed change to what I was use to.
It’s great
by David121212121212 on 2019/12/08 21:39
It’s great
Hp smart
by waves of gray on 2019/12/08 21:09
Was not sure if it would print but it worked beautifully thanks and I’m a older senior.
Using for DesignJet T100
by editboy23 on 2019/12/08 20:14
I’ll start off by saying I’m not working with a normal printer. It’s a large format DesignJet. This app has zero resizing features. It prints to the max size of the paper no matter what. It doesn’t matter if you rotate to fit it within the 24” width, it keeps the same orientation and cuts off every time. I even rotated the photo 90 degrees inside photoshop but it printed the exact same way. I’m super frustrated with the lack of features and even simple size editing.
App usage
by BlackMurphy on 2019/12/08 19:16
I sincerely resent the fact that I had to download an app to print wirelessly. I guess I’m old and don’t want to share my usage, I just want to connect via Bluetooth and print my documents like we did in the old days of 7 years ago.
Don’t buy the wireless hp computer
by niyah😘 on 2019/12/08 16:07
My computer connects and disconnects when ever it wants and I tried to go to the support thing on this app and it did not help me at all save yourself money and your time
So User-Friendly!
by Caliche19 on 2019/12/08 15:07
Even this technologically challenged person can easily figure this out...helped me immensely to scan and send a multi-page document effortlessly and print edited pictures professionally. Recommend!
Just shy of the best user experience
by JBofMA on 2019/12/08 13:31
On my iPhone, it takes 3 or 4 steps to print anything as it is a “suggested” action and not at all prominent. I like the ability to print, but find using the ePrint service easier, even if it takes a minute or two to get the printout.
Hp smart desk jet printer
by amitu47 on 2019/12/08 12:03
I’ve had many printers and this is a good one it’s small and fits any where and I can take it with me anywhere!
I love this app and my new printer!
by Julz8318 on 2019/12/08 02:34
Super easy to setup and install! Thank you!
Dawn White
by DCGIRL41 on 2019/12/08 02:26
Awesome service all around the board 👍🏾👍🏾👍🏾
Really excellent, except that
by Starfaced5 on 2019/12/07 22:42
Terrific at what it does, but a wee bit hard on the learning curve with regard to SAVING documents. Just best to EMAIL your scanned results to yourself. THEN work with document storage in your normal way, using your own, preferred, naming convention. Too much trouble when you're on the fly. Wait 'til you have a moment to name the file. Pull up the email you sent to yourself—-now name the documents from there, and file it where you like. App works great with my Envy 5660. Before installing app, I was printing bedsheets—-wall graphics——uhhhh, no. This app tamed the beast, brought everything down to size. Have recommended this app to friends and everybody likes it. Actually works hand in glove with this Envy 5660.
Customer service is rude
by disney member on 2019/12/07 20:59
Not polite at all very rude my app want let me see how much I’ve printed or use my scanner and I use an iPhone and Apple tablet and it’s been working till now and I can’t get it to work
Cool!
by David&Bonnie on 2019/12/07 20:23
Better than was imagined!
Rating
by 14ashleyann on 2019/12/07 18:50
Terrible setup instructions. So such a simple printer it's taken more than a weeontoneet up. I still cannot print from my laptop, only my phone. And the colors are way off!
Will not regret purchasing!
by LuvableMuffins on 2019/12/07 18:38
It was on sale only $20 dollars. It was an easy set up and the printed picture quality was amazing!
Bad
by mghjkkk on 2019/12/07 18:25
I have used HP printers with my OS devices for years. The printers are ok but don’t last long. What was useful was the apps that helped me scan, print , email and save documents to PDFs. However this app is garbage. I am guessing the object is to allow users the ability to complete similar task, only, why not make getting there a Road Trip. Why not instead of a flow from one task to another, we can put the task in picture boxes that have no connection to the other. That way, I will have a job fixing things to an even worst flow than before. That’s a plan
Printing was very bad..
by Kumsat on 2019/12/07 18:14
Printing was very bad
Print is not size I wAnt and i can’t adjust anything.
by crappyprint? on 2019/12/07 17:45
Can’t
Wonderful Printer
by Amexshanna on 2019/12/07 17:09
Awesome
Yay!
by Cool kid 😋😋😋👍👍💗 on 2019/12/07 16:14
I love it! It’s great! I can easily print anything I need quick!
Great app
by Slug rat on 2019/12/07 14:34
Great app works very well
Worked quickly
by Math fun on 2019/12/07 14:14
Beat my wife printing at UPS store
Just Perfect!
by tnb422 on 2019/12/07 13:10
I love this app! Makes my life so simple. I can do it all.
La mejor opción
by Elderjuarez on 2019/12/07 04:53
Es un poco grande pero muy buena los dibujos son sorprendentes sin duda alguna es la mejor de las impresoras ho que he usado
Photo printing nightmare
by megannnnnxo on 2019/12/07 00:19
Why have a photo printing option and a photo paper slot if you will not allow the app to print photos? I’ve updated and checked everywhere and not an option to print photos out - keeps telling me to insert paper. I inserted photo paper and it keeps erroring out
Comment
by gemboras on 2019/12/06 23:28
This was the first time I used it and it was very very
It’s awesome
by Zen StarStorm on 2019/12/06 22:04
My only complaint is that the printer will sometimes disconnect from my phone. That’s a bug fix that would greatly improve this product.
Chica4970
by chica4970 on 2019/12/06 17:52
#loveitouse#
Easy printing
by 2019dmg on 2019/12/06 16:35
I can be busy and quickly print things from my phone. This is so cool and super easy.
Options not available
by Pschott on 2019/12/06 15:50
This app does not give me all the options I can normally get on the computer.
Easy peezy!
by cogg31893 on 2019/12/06 15:22
Best experience ever printing right from phone lol idk not to tech savvy and was super easy to install use everything great about it!!! Thanks HP
The ease of this app is great!
by T Nicola on 2019/12/06 15:19
Love this app it’s so easy and convenient to use!
Love this app!
by crazy family1 on 2019/12/06 13:50
I can print pics out smaller!
Good, But...
by Maricela87 on 2019/12/06 02:29
I like this app but what happened to being able to resize files/photos? Now you can’t do that. I had to buy another app to be able to do it. !
In love with a printer
by livin lrg on 2019/12/06 00:48
Easy setup, it’s been working flawless from day one. Print, copy, or scan. From multiple devices
HP Printing Review
by spranks347 on 2018/01/15 21:25
This app is amazing! Here there are 5 people in my house, and only 1 working computer! As my sister is working on her Spanish project, I have to work on Science Fair, and my brother working on his Heritage project, we’re all fighting for the computer. I need to print out my graphs and photos and data tables, and this app makes it easy for my to do that. This app is very accessible and has many features provided. I will definitely be using this app 24/7! I think this app is only for HP printers (because of the app title), but I don’t think it has to be a color printer. My printer is a color printer so I’m not very sure, but if you have a HP printer, I 100% advise you to get this app! This app is free and you don’t have to pay anything to extra features. I love this app and I’ve LITERALLY had it for not even 5 minutes. I got to resize my photo and in one button press print! This app is phenomenal and it is extremely helpful for those with a single computer and struggles around their home.
I am back HP!
by MattyEMT on 2017/11/26 21:37
I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthew
PERFECT!!!
by fb: Kord Inkmasta Berry on 2017/10/02 18:00
Hi, I am a self-employed Tattoo Artist. I have tried several brands of printers along with the apps that come with them. I have an iphone 6s plus. I just recently purchased the HP Envy 4512 for quick use while out of town. This is my first hp printer in about 10 years. Epson printer app works great for my use, well at least i have gotten use to its minimal customization. I was blown away when i tested the direct mobile-to-printer capability because i wanted to print something really small to not waste ink. I could literally manually rotate and resize the image to my specification. I am absolutely so satisfied. Wow. I always wondered why these companies make an app for the products and you cant hardly do nothing on it. Technology is how we live now days and I'm so excited about this app. This is my first time doing a real review but i had to take the time out of day to let others know. Super excited!!!!!
If it is business critical, get an Epsom.
by RedRoseAlways on 2018/02/15 15:50
If you need a reliable printer that is business critical, return the hp while you can. Cute for home or casual college use but if you need it to be reliable for critical tasks, do not risk this product line. The app should clearly be called hpStupid, not hpSmart. I laugh at that welcome screen. I had just enough time to scan one very important, business critical document before work that was 15 pages long. Not too complicated of a task. So I scanned it with just seconds to spare before my ride to work. I first tapped share and save 15 images to phone so they would be safe. POOF. ALL GONE. The app went back to the main menu and my document was GONE. Well, at least it saved pictures of my .pdf to my photos so it's SOMEWHERE, that's why I clicked that option first below saving it to a.pdf. NOPE! It randomly threw the first three introductory pages in there that I DIDN'T need as much, but the important stuff: DEFINITELY NOT THERE. GONE. No time to rescan it all now, I'm at work without it using their epsom printer to get the job done right and on my lunch break I'll be shopping for a new epsom printer and tonight I'll be returning that crappy hp system.
Very Useful App
by Zach the Apple User on 2018/02/09 04:31
I find this app to be quite useful as it gives me a variety of options of printing from my phone. One feature I just took advantage of was the ability to link to Google Drive. This is useful to me because my school uses Google drive heavily, and my school laptop only prints on school network printers. This app allows me to access my drive and print at home through my phone. My only complaint with the app is that when I am on the preview to print a document, it takes awhile for it to be ready to print as if it’s not connected. In a minute or two it will give me the option to print as its ready. This could be reasons other than the app though, as I have an older HP printer, and my home network can also factor in. If you have an HP printer, I definitely recommend trying this app. I don’t regret it.
Very Dissapointed
by Dissapointed in Detroit on 2019/11/04 01:11
I am very disappointed with the ink program. Upon starting I received two large cartridges. I didn’t print out ten pages when the color cartridge would not work. I kept getting an error message and though I would be contacted by HP. Then a week later my son needed something printed out for school. I would up going to the store and purchasing an ink cartridge so he could do his assignment. My credit card I used for the ink program expired about the same time and I did not respond to the emails they sent me regarding payment due and found out quickly that they take over your printer and you cannot use it until you are paid up. So all in all I’m paying them even though the cartridge they sent me was very short lived. I guess I’ll have to call them up and find out when I can get out of this program without them shutting down my printer. This program is nothing like I expected and in the long run I am paying much more than if I had just purchased cartridges from a local store.
3 for setup 5 for function
by Heidide on 2018/07/30 19:15
The setup was a bit of a pain and at times confusing in regards to the wifi requirements. I realize that it could’ve been entirely due to me, but keeping that in mind I do think the app’s user interface should be considered despite experience level. I am no expert, but also not a novice. That’s my very minor complaint and it doesn’t affect its rating so far. It’s been great for remotely scanning documents from the printer to my phone, printing, and even allows for some readjustment for size. That’s been a great feature when I’ve used it for art projects. I would love to see more customization for sizing, positioning, and preview, but I haven’t fully toyed with the app yet and it may be there. If not, that would be a request and still doesn’t take away from the 5 stars.
APP to the Rescue!
by Yikes Tykes on 2018/08/12 00:27
I have a 2year old $400 HP Color Laserjet Pro MFP M277dw that suffered a hardware failure (nothing that I did) and now the display screen is blank. I spoke with HP customer service who diagnosed this problem and said that there was nothing they could do and I’d have to buy a new machine. WHAT?! They only warranty their products for 1 year and the extra coverage that I had purchased through Staples expired just days before this happened. NOT HAPPY... I had a $400 machine that was essentially a paper weight. With this APP, I have regained some control of my machine since I can no longer use the touchscreen on the actual printer. (Btw, HP did not suggest the APP as an alternative control, I found the APP by talking to a friend.) I have given only 4stars, because although the APP works great, I’m disappointed in HP and their product and the APP does not control ALL of the functions of my All-in-one.
Accidentally found this app
by cantwait2retire on 2018/07/09 00:55
I have been looking for an app that scans and emails, straightens out scans, etc. After reading reviews, downloading a few and trying them, and so on, which by the way, was disappointing because most of them have subscriptions. I will not pay for any subscriptions for a scanning app. If I found one that was good enough I wouldn’t have minded paying for the app but not a subscription. However, Apple does not allow you try apps like I was able to with a past phone I owned. I have an HP printer and when this one popped up while I was doing another search I was pleasantly surprised after downloading it and giving it a try. If you have an HP printer give this a shot. I don’t believe you will be disappointed.
HP Quality isn’t what it use to be!
by Nik-Nik3 on 2019/03/26 18:37
HP has gone down hill. I spend a ton of cash buying their brand computers & all in one printers & they NEVER hold up anymore. Computer was bought brand new at same time & recently the hard drive failed. & it barely got used. This printer is crap & this app isn’t any better. Why can I not print multiple pics on one page?! Back in the day they had that feature. I will NEVER buy anything HP brand from here on out! this printer has too many issues & it’s not but a few years old. Nothing they make is made to last; like it was in the past. I have always been a huge #1 fan, not anymore. HP was the only brand I’ve ever bought. That ends now! & ink should never be as expensive as HP demands. For now on out; if companies want my business they will have to earn it by making quality products & I will never buy anything else with such a short warranty. If you believe in your products then you will stand behind them.
Simple and Easy To Use But...
by skillymcmyles on 2017/10/27 23:57
I needed to scan and email some documents and the app was nearly perfect in helping me succeed however I made the error of adding too many documents to one pdf. You would think a simple fix would be found within the app, however, once you scan a document and save a file as a pdf you can not separate the images. They are saved as one slide show and you would have to go back and rescan each item and save each item as a downsized image that way. If one could simply edit the saved pdf after within the app after a save, I would rate this 5 stars but it inconvenienced me snd caused me to have to use an external source to achieve my goal. Emailers be mindful and check your Pdf sizes before considering yourself safe to save all those scanned documents and go about your business with this easy to use and confuse app.
I’m LIVID!
by Utility68 on 2018/11/29 18:25
Clearly, they make their money by selling ink, so they want the printer connected to every device, web service and potential user imaginable. That capability is great, but if you unknowingly check a box that gives them the right, you’ll come into your room/office (like I did) to find a PRINTED notice that my FIRMWARE had received and installed an update while I was away. You HAVE MY EMAIL ADDRESS! You have access to my phone AND Mac apps, but I need a color page with about 300 words telling me that a firmware update occurred? Well OF COURSE THEY THINK I DO... just waste away my ink AND paper notifying me of something that 52 million other apps/devices/operating systems do JUST FINE WITHOUT USING PAPER AND INK! Ugh. So now I’ve shut off virtually EVERY ASPECT of this printer’s connectivity, because I STILL don’t feel comfortable that I actually know where or what I checked giving them the right to print things on my printer while I’m not even there... OR AM THERE and have the misfortune of leaving paper in the machine!
Finally figured out how to resize photos on updated app
by Marna3 on 2019/11/11 21:22
I finally figured out how to resize photos with the updated version of the hp smart app on my i phone. The hp community wasn’t able to help but after many attempts I accidentally got it to resize. You click on the blue square that says print. The select your photo and click print. Then click the tiny arrow in the upper left corner of your photo. If you don’t see the arrow, click the upset left corner of the photo anyway. At the bottom of your screen, click the icon labeled manual. That will allow you to resize the photo with your fingers. So glad to find this feature did not disappear with the update. It was just difficult to find. Great app and I use it all the time!
Clunky
by Sandipez on 2018/12/08 19:06
It works but initial printer setup was painful and slow. App menus pretended to go to another menu but sat on existing menu with title changed. Rebooted printer and app and things worked better. No back option when going to send a link to someone else. Option to change auto off timing but is preset? Still shows greyed drop down. This is somewhat outside of the app but when ordering ink the app opens a browser. It does automatically send the printer model but the site doesn’t actually show ink for your printer. It seems to try and then gives up, showing the generic options like you didn’t search at all. For our printer if it auto shuts off there is no printing to it until someone gets up and turns it on again. Probably more a printer feature issue but app could have wake up in it. PCs have had the option for over 2 decades.
Well done, HP Devs!
by GreatBritain87 on 2017/10/30 14:56
I wanted to print something but did not have my laptop handy. On a whim, I searched for an app that would allow me to print directly from my phone to my HP D110 series printer. This app was incredibly easy to set up. A couple of clicks, and it had automatically detected my printer. I love that it displays estimated ink levels. Honestly, the longest part of the process was finding the document I wanted to print from my gmail inbox, and that is just down to my own search speed. I've only used the app to do one thing, but it did that one thing quickly and with absolutely no fuss. If my other experiences using the app are like this one, a five star rating will be well deserved. Well done, HP devs!
Good Functionality
by Ruth NYC on 2019/11/06 15:42
The convenience of being able to wirelessly connect all my devices to the printer via the HP Smart app is amazing. And even better, the app allows me to do so much more. I really like the possibilities it offers even though I haven’t had the opportunity to explore most of the other features as yet. One thing that struck me as odd, however, about the print feature is that when I sent a print job from my iPad instead of my laptop computer, the font was increased turning a one-page document into a two-page print job. I printed the same document again from my laptop computer to see if the same issue would occur but the document printed just fine that time . I didn’t test the print quality from my phone but I wonder if the issue impacts all non-computer-initiated print jobs.
Easy, fast, prints full image on a page
by Jwolve614 on 2018/12/01 11:22
I have been looking for some kind of tool, app, workaround, or printer adjustment I could use to make my HP OfficeJet Pro 8610 print as I want. When making a screen capture image of text Air Print truncates the image and crops off part of the image; usually the bottom. It does not print the full page. Admittedly, Air Print works correctly for all other type files I’ve tried to print, but for some reason, images are a problem. At last, I’ve found HP Smart is the answer to my problem. It was amazingly simple to install; I downloaded it, opened the app and it found my printer on its own, read the status of my ink and offered several other options with which I could experiment and examine. But, I was thrilled when it asked for permission to access my photo file and then printed my selected images faster, cleaner, and correctly; displaying the full image to print. So, if anyone is looking to have their HP printer printer images correctly, this is a FREE app to download and provide answers to this Air Print issue.
Never works
by John Jerackas on 2019/10/25 03:19
I have to keep unplugging and plugging it back in so it will say it it connected to our internet, so can’t use app and most time on our phones or tablets it says no printer found whenever we need to print something. So far I hate this printer because it never will find the printer when needed and actually print something. Our old HP printer never did this, this new printer 9010pro series never ever works when needed, our laptop won’t hook up to it either, it says it did but when you try to print it says error, or need to download driver on computer which it says we already did, getting very frustrated !!! Tried to use the app to print and it said no air printer found!! Please fix, a direct response by email would be nice with a solution, I’m ready to get rid of our HP printer and computer and try a different company brand, we are tired of it never working when we need it to.
I love love love this guy😊❤️
by Monyonia.S on 2019/09/23 00:32
So..I sell a lot of stuff online and got so tired of runnin back and forth to Walgreens to print labels... this makes it so so simple and no more wasting my gas and making time consuming trips before heading to post office!!:) Now I make a sell,print label,pack item,and go!!:) Mot to mention the money I’ll save yearly in gas and price of labels alone is gonna be well worth Also!!:) Thanks HP.. thanks a million!!💋 P.S. The photos I’ve been needing to print and can now and have to pay a fortune for is the extra bonus I absolutely appreciate and love even more!!:) Can’t wait to discover what else my new printer can do I’m sure it will make all that much more worth buying!!:)❤️💋
For business anywhere you go!
by Chocolatenova on 2019/03/10 16:40
Hi all, it’s not often I rate an app. So if I gave it a rating that means it’s really useful and gets the job done. I work with various contractors and I’m a very organized person. If you need to take a picture (or multiple) and converted it into a .pdf format (you can also name it) and saved to different accounts such as a OneDrive account, google drive account, iCloud account, etc... You have chosen the perfect app! Lastly, if you have a printer in your home or whatever network your on, that is an HP printer, the app will pick it up or you can add the printer to the app for direct printing! Btw it will show you the level of ink the printer has. My only problem with this app is that it doesn’t have an icon or auto setup for Onedrive however you can still send your PDFs/documents to the account. The other accounts such as google drive, facebook and Dropbox is readily available. Again this is not a set back on the apps capabilities to get the job done, it’s just extra if they had it and would make it easier for those like myself who utilizes one drive. Great app! Good job HP Thanks for reading.
Ok printer if it didn’t stop losing the WiFi connection
by itswrtn on 2019/07/14 03:26
This has been a far better printer than others I’ve recently purchased. The epson printing line were cheaper but the ink was ridiculously expensive and lasted less than half as long. My family is reasonably happy with this printer if only it didn’t continually lose the connection to WiFi. Not that the WiFi doesn’t have issues but it’s like the printer can’t reconnect to it with the password and network previously used. I’ve tried all I know to prevent it from reoccurring but it seems it’s just beyond my capabilities as a genetic engineer scientist and unfortunately those of my family members. Thinking of returning but haven’t found a better deal yet and it works well when it does. There are worse options.
Awesome!!
by HP Fanstic on 2018/12/08 18:43
I've always been an HP lover. I’ve had an HP Deskjet 920c printer for more than 10 years and never had a problem with it. But it is very old and with the new products that HP has created, I’ve decided it was time for an upgrade. I must admit it has been a very hard decision, for I am very attached to my belongings especially since I’ve had it for a very long time. But I must say I am in love with my new HP Deskjet 2622 All-In-One Series!! I had read bad reviews but after trying it myself I must admit some reviews are not always accurate. It is so easy to use. I love that I am able to prink without the hassle of a USB connection. I will highly recommend this HP product to anyone.
This amazing app can replace 3 basic apps!!!!!
by Valentina Brittney Doll on 2017/10/05 02:03
This is awesomely awesome! Lol! It is intuitive, functional, and helps streamline business operations by making everything you need to do an all-in-one step in the process. You can replace the single scan and fax apps. It even facilitates use through its interface with Google Drive, Instagram, your photos from your phone, and many many others!!! I love it!!! And, as if that weren’t already making it one of the top apps out there for simple business and document storage, it will order your HP ink for you! Making those several trips to replace ink cartridges a thing of the past! I love it! I use it daily!
Good quality prints, don’t like auto printing
by AMBER_1701 on 2019/01/06 22:01
I really like this printer so far, especially the fact that it came with ink cartridges. I paid $19 which included shipping. It was definitely cheaper than buying even the ink for my old printer. I really like being able to print wirelessly from our mobile devices. I also like having the scan capability as well since previously I had to have a separate scanner. The biggest drawback for this printer to me, is that when it’s connected to Wi-Fi, it will print out sheets all on its own. I have had a print up to five sheets with ink level updates and different status updates which is kind of annoying since that also uses a decent amount of ink.
Really excellent, except that
by Starfaced5 on 2019/12/07 22:42
Terrific at what it does, but a wee bit hard on the learning curve with regard to SAVING documents. Just best to EMAIL your scanned results to yourself. THEN work with document storage in your normal way, using your own, preferred, naming convention. Too much trouble when you're on the fly. Wait 'til you have a moment to name the file. Pull up the email you sent to yourself—-now name the documents from there, and file it where you like. App works great with my Envy 5660. Before installing app, I was printing bedsheets—-wall graphics——uhhhh, no. This app tamed the beast, brought everything down to size. Have recommended this app to friends and everybody likes it. Actually works hand in glove with this Envy 5660.
Love Insta Ink
by Nina04Lee on 2019/07/16 11:47
It’s amazing. It comes with an app you can download to your phone. The app allows you to print from my phone, scan from my phone, and probably then some. I haven’t explored everything but I have never had a printer come with any of those qualities. I can even see my ink levels, and when my ink levels are low, more ink is shipped immediately so I never run out. Down side is if you are like me, and you don’t have to print every month, then you lose. But the plus side is the ink isn’t that expensive. I pay less than 5 bucks a month and I had peace of mind knowing that all my printer needs are only a click away.😉
So far so good
by Tincan53 on 2018/12/07 06:01
Just purchase the HP ENVY 5055 today because the old printer we had died. I had a slew of papers that required printing today for presentation tomorrow. Once everything was loaded and connected to my system, the printing was complete in minutes. Love it. Interesting issue though. I was unable to load the printer into my iMac. The iMac couldn’t locate it. So I just loaded it up with my phone and now all devices in the house are working perfectly. Oh and that 5 feet business for iPad or smart phones. Not likely. I was almost 20 feet from it and not in line of sight, either with my iPad and it printed a document as if I were right next to it.
Fantastic, trouble-free set up
by Victoria Ferrell on 2019/07/28 17:09
I bought my HP printer to replace a Canon which had suddenly stopped printing correctly, if at all. I treat my printers well and do all the recommended troubleshooting and maintenance. Still, that printer made everything print related difficult. When I purchased my HP, I could not have been more pleased. It was the easiest setup I have ever experienced and the print quality is outstanding. The app itself is wonderful if you are working with mobile devices. I use it to print from my iPad and my iPhone with great results. It has a user-friendly interface and gets the job done beautifully! Highly recommend.
Can’t believe how easy it was to use and setup a printer
by BungalowBill143 on 2018/07/06 18:35
This was probably the easiest setup I’ve ever had to do. I’ve been in the computer industry seems like forever in various capacities including support, installations, and repairs. I always cringe installing printers. They can be a pain in the rump to setup. However, using this software to setup the HP Envy 7858 was so smooth I actually felt I didn’t do something right. I was waiting for that sinking feeling that setting up a printer was going to be a half day setup but this was different. General setup was smooth, the wireless setup was smooth, and printing from Apple or Windows based devices went so smooth! Unbelievable.
SO Convenient
by PorcelainInkDoll on 2019/04/01 20:23
My dad just bought an HP DeskJet and asked me to set it up for him. He doesn’t care about smart anything. Smart phones, smart TVs, forget it. But when I’m visiting it’s so convenient when I remember I need to print a document. I can save a document from online to this app, edit within the app to print a single page, multiple copies, etc., and print directly from my phone without having to figure out his computer setup. As a 25 year old trying to figure out adulting, this is a pretty exciting device and app combo. 5 stars from me, and I still haven’t figured out half of what this printer does. 😁
App is Terrible
by Shandor1280 on 2019/04/14 22:11
The HP smart app with Print Direct is not smart. It’s horrible and won’t work consistently on my iPhone 8 Plus. It can’t find the printer’s wifi at first, then finds it, but there’s no progress bar or warning. Then it often prints only part of the pages. Even the regular WiFi printing through the computer has always been terrible and a burden, making us run from the computer to the printer and back to scan; it’s an idiotic system which obviously you haven’t actually used. I am now trying to print to my HP Officejet Pro 8600 Plus from iPhone 8 Plus. The fact is that this has been a durable, good resolution and color printer for us for years, but I’m going to throw it away and get another brand if you gave no way to print wirelessly from the iPhone, without a computer in the mix.
HP Envy 4500
by 12-3husky on 2018/08/04 01:42
I’m frustrated with mine. It doesn’t always print the first time I want to print. Sometimes I have to back out and hit the box to print again and again. Sometimes I just go back to it later. My biggest problem is when trying to print off things in my family tree in Ancestry. But we have it acting out in other things too. I think it started when we went from the initial setup to the new HP Smart print. If it comes up with the print icon it works. If it comes up to the HP eprint icon, more than half the time, it won’t print the first time, or not at all. I have to print screen, then go to photos and print from there. Then it uses more paper and prints in bigger font. There isn’t as much printed on a sheet.
Does okay
by mtw713 on 2018/01/20 23:11
I have an HP Envy. That’s a poor name. The first Envy didn’t last long at all. The touch panel stopped working. HP sent me another. The second Envy touch panel stopped working 10-12 months ago, so I’ve had to use the app to run the printer. For the last couple weeks, we would get a notification that a cartridge was running low. I tried checking the level using the app, couldn’t find a way to do so. It wasn’t until today that there was an indicator in the notification bulb that listed the cartridge needing to be changed, Bingo! After clearing that item out, it came up saying it needed alignment. Said to have paper in the tray, tap on continue, then tap on align. Paper - check, taped on continue - NOTHING. Learning not to count on App......
Great App
by Suzmae73 on 2018/05/23 22:37
I have an HP envy 7643 printer (color b&w photos etc) And the simplistic ease of using the app to print pictures from the printer is fantastic!! I would highly recommend HP printing products to anyone. The Bluetooth is a wonderful touch because I can load my photo paper in then just turn on the Bluetooth and sit in the convenience of my bedroom and send pictures right to the printer and it tells you when they’re done and when you’re ready to print more just selected and go!! I love the app I love the printer. Thank you HP for such a user friendly device. Even my 71-year-old mother can use it with these
Worked fine for 3 months ... now endless issues
by Poepol2 on 2018/08/06 06:36
I’ve finally managed to get it to work and it worked fine. I mainly print shipping labels from my phone. Suddenly it won’t “find the printer”. Every single time and it drives me crazy!!! I’ve now uninstalled the app and reinstalled. So far no luck. It takes me endless tome each time this happens and it happens every day now. This time I have 3 labels. First two printed, but the 3rd won’t. I’m losing my mind here! My printer is less than a year old and works perfectly with laptop. But I’m using my phone now and this is sooooo frustrating!! For that reason I give it 3 stars only. HP, feel free to give me some help here, I’m desperate!
HP Desk Jet 2652
by Manrus2u on 2018/09/06 18:54
Printer is small/compact, light in weight & almost noiseless. Set up was a breeze, until you get to the wireless function. On the quick set up it doesn’t say about pushing the WPS on your server. So need to read the manual. It was done after awhile. So far I’m happy with the results i did print, & scanned some documents and is working just fine. Hope when is time to buy ink, is NOT so expensive. On my old printer the ink was all together (black, & color), over $40. Your printer is less than $40, before taxes. So I got myself a brand new printer, with the HP Quality, one of the best in the market.
Awkward but effective
by TheReflex65 on 2019/02/22 18:01
Sometimes I really need to print from my iPad. However, none of my printers are official AirPrint compatible. This app is the only way I’ve been able to print from my phone or tablet without having to buy a new printer. It takes a few steps, though. I often want to print an email. I save it as a photo into the HPPrint folder, then print it from there. It won’t necessarily print right away, it has to be saved or something before the print button will be active. Like I said, it’s a few steps, but I eventually get it to my WiFi printer. It takes some effort, but it does work, and that’s really helpful.
Half baked
by Gally 99 on 2018/04/10 18:14
Appears to be geared to try to sell you additional services or ink. User interface is clunky and not configurable. I don’t want to print color documents from Google drive with giant button occupying a 1/8 of the screen… I would like to use that space for something more useful. But you cannot edit the screen. The main thing that I was trying to accomplish was scanning since the HP Capture app is not very good, But the scanning function here has all of the shortcomings of the capture app and even fewer features. Completely useless. I really don’t need this complicated app To print when air print is sufficient, I don’t need it to be able to configure my printer when the built-in web UI is just fine, and scanning appears to be pretty much an afterthought.
Fantastic
by muth5 on 2019/03/09 21:33
I just bought this printer came home plugged it in turn it on, push the Wi-Fi button. The Wi-Fi Wizard popped up, set it up. I did the app to my phone press print and boom I’m done. Works fantastic. Less than five minutes to set this thing up. The hardest thing I had to do was take it out of the box. I just Bought a brother printer brought it home and the stupid thing didn’t work. There was no way to set up the Wi-Fi. Then it said I had connected it to with the cable but I couldn’t print a report to prove that it was set up. What a piece of crap. I will stick with HP from now on.
HP 3rd party review
by train guy pete on 2019/12/04 22:08
When setting up a printer HP will refer you to a 3rd party phone number to install drivers for your device. On one occasion this was a total scam. They remote access your device & I could not disconnect fast enough as they downloaded my financial & other files. I then received follow up calls for several years telling me my laptop was signaling a virus to them that they could fix for about $600. On my newest HP 7858 I was again referred to a 3rd party phone number. He wanted remote access & would install the driver on one laptop only for $176. I said no & called a local tech who set up 2 laptops & 2 IPhones to print.
Finally you came through for us!
by Max A-Million on 2018/06/14 17:36
I’m not really one to review much ... or ever. However I felt compelled bc HP has finally shown they care by introducing this app. I was on the brink of taking a hammer to my printer bc After endless attempts I couldn’t get it to link to wireless printing from any device we have. I gave them one last shot not expecting much. I was pleasantly surprised when I realized after Re-downloading the app it automatically connected to my printer and I was able to scan print and do whatever I needed to do so thanks for finally caring about your customers;)
Awesome machine
by KTNick81 on 2018/03/10 02:39
I just bought the HP 7855. Set up was very easy. (Wireless). I can print using my iPhone, iPad, windows computer and my MacBook Pro. I have 1 issue, and that is with my MacBook Pro, it defaults to my old printer. I have spent no time yet to correct that, I am sure I will be able to, I just have to put a bit of time into trying to find out how to set it. My little MacBook knowledge is causing that issue, not the printer. I just printed out a picture and it was beautiful. I’m not sure why some do not like this machine. I’m very happy with it recommend it to all looking to buy a new printer.
HP Envy 5530: HP Smart App
by Charlie-Oh! on 2018/08/28 00:41
I am like a kid in the candy store. I used to send documents to my Mom to print for me. When she would go away I would go to Staples which I was grateful for yet would cost me time and energy. Not to mention it’s best to invest in a home printer be it for whatever because it saves money. 2.00 per page especially when in school or business is no joke. Moving forward she called HP and reset her password and placed me on her Acct. I downloaded the HP Smart App, followed directions and did a test run. Wella!!! I’m in business. It’s easy and the prints come out well. Awesome sauce for certain✨🦋💫 Charlie
Sweet little printer !
by Z1Chuckster on 2018/06/20 01:01
It was so easy setting up this printer ! I stumbled a bit when it came to hooking it up to my WiFi unit until I realized that the password needed was not my WiFi password, but the password that is printed up when you press the WiFi button and the information button simultaneously while holding both buttons down for 3 seconds . The printer information page was a great help, the password was right there. Presto, my printer is up and functioning with no problem. Now I can print pictures from my phone easily . Two thumbs up HP !
Wonderful product!
by opi24 on 2018/02/06 02:38
This printer and the wireless connection to iPad are fantastic! Wonderful product! I have one comment that might help someone: the prompts and displays within the “set-up” do not accurately depict how it happened with my iPad. At first the connection would not happen. Then when, as instructed in the “assistant,” I unplugged the router, and turned off the printer, and restarted them both2 min later, the connection made itself. I got no notification that this had happened. I jumped to the iPad “print mode” and the printer sprang into action. A surprise. All good now. Good quality prints too.
WAYCOOOL
by LvMajorLeagueCurves on 2018/11/29 03:23
I absolutely love how convenient and efficient my HP wireless printer has been without the app i would have been so frustrated and honestly wouldn’t of made much progress trying to get this thing to print anything from my phone out! But that hasn’t been the case at all the app has helped me out in sooo many ways to figuring out how the wireless setup works to understanding my printers ink cartridges lol! I’m very grateful for this app! It did more than I honestly expected from it! Took me less than a day if that to get everything up and running and printing way way cool!!!
Great app - simplifies HP printing process
by jazz_Oscar on 2017/09/17 20:31
With our phones becoming another appendage, this app allows you to more easily access your phone's photos, your cloud docs (in Dropbox, Drive, OneDrive, etc.) and then immediately print them. Boom! For scanning you don't really need to place your doc on the glass screen anymore if you don't want to. Instead, you can accomplish the same thing by taking a photo or letting the app auto scan your doc, then immediately send to print. 😀 HP keeps making great products and this app makes my printing activities, easier.
Auto-Ink Renewal Service is Unreliable
by Bmoretoo on 2018/12/16 21:48
I signed up for the automatic ink renewal program and it’s not very reliable. The printer’s ink levels are supposed to sync with their service to automatically send ink cartridges when it’s low. The program worked great at first and then I just stopped receiving ink, although the ink levels were low. After 2 months of receiving no ink, I contacted HP customer service and learned that they are not open on the weekends. In addition to that, they have limited hours to contact a live representative, if you can figure out how to maneuver through the phone system. HP encourages you to use the chat feature, but it is very basic and not really helpful.
Really Good with One Exception
by ProlificPrinter on 2018/05/06 21:27
Set and getting to print a document/photo went smoothly. However after each print, the app sent me back to the home screen which forced me to repeat the printing process from the beginning each time. I had to go back into selecting from where I wanted to print. I was trying to print a series of pictures and had to select to get back into my photo library for every picture. Wasted a lot of time. Why not let me get out when I’m done and not have me select the file location every time? Otherwise, so far it’s working mostly as expected.
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