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App name
HP Smart
Description
Print, scan, and share files by using HP Smart with your HP Printer. HP Smart makes it easy to get started and keeps you going with features like Print Anywhere or Mobile Fax! · Start with a hassle-free set up, then print, scan, copy, and share files directly from your mobile device to your friends, co-workers, or a linked cloud account · Manage or print to your printer using any network connection · Order supplies, get support, and manage your HP account straight from the app · Create high-quality scans with your mobile device’s camera or import existing files, then preview, edit, and save them as PDFs and JPEGs or send them in your favorite cloud storage account · Edit and enhance your photos by adding filters and text, cropping, and adjusting the saturation, contrast, or brightness · It’s easy to send secure faxes from the app with Mobile Fax · Be more productive with Smart Tasks—customizable one-touch shortcuts · Access hundreds of printable crafts, cards, and learning activities for free with Printables! Get involved and get your family creating together! Some HP Smart features require a network connection and an HP account for full functionality. Certain features/software are available in English language only. For a full list of supported printers, visit: http://support.hp.com/us-en/document/c03722645?openCLC=true
Never prints right from phone
by jb8282828282 on 2021/03/01 04:51
Almost never prints a file that’s been saved to the app. Always prints blank white sheet
Easy set up took 10min
by AMaessr on 2021/03/01 03:14
Great
No service when you need help.
by amny65 on 2021/03/01 01:44
I bought a 2700 series printer. The machine comes with no instruction. So the idea is to handle everything on HP Smart. Problem is the software works exceptionally slow, and it kept telling me it can’t find the printer. You have no 800 number, no live chat, your chat bot kept telling me to check my WiFi, which has no issues... the instructions only takes care of the happy path, and customers have nowhere to go when they encounter an edge case.
Simple and easy to use
by YesIzzy on 2021/03/01 00:42
Great when I don't have access to my computer
HP offline
by 7AngryCustomers100 on 2021/03/01 00:15
Ever since I’ve gotten it- 5 days now it won’t print it keeps saying it’s offline.
Hp jet printer 2700 series
by AuntieTammie on 2021/02/28 23:25
I bought this printer from Bestbuy on sale for a little of nothing & I must say I had a problem try to connect to the wireless internet connection. It’s wasn’t the product lol it was me but I continue to watch the HP jet printer video & app that help thru my issue and my problem was resolved. Printer is working Great & I love it. Thank you
Desk jet plus 4152
by Thiswhitegirl8876 on 2021/02/28 23:22
I give it a 4 star rating due to having issues hooking up but after hook up was complete, printer works great! Hooked up to 2 mobile devices and a laptop and we can print with just a click of a button.
can’t use to scan
by Ny151 on 2021/02/28 23:00
Apparently I need to create an HP account to scan. But when I attempt to create an account, it says “BADREQUEST”. Awesome.
EZ set up
by Pay it easy on 2021/02/28 22:33
This printer meets and exceeds my expectations
Took some work but once done works great! Thanks
by D C Lemley on 2021/02/28 22:01
Was difficult to get operational but once I got it working it works well.
HP ENVY 6455
by Umpaqa on 2021/02/28 21:48
Not very envyable! It never wants to connect!! I have to unplug and reboot every time I want to print something. I think it’s a lemon.
This is great!
by BrooklynSunset on 2021/02/28 20:43
Ok, ok... I know everyone’s been doing this for awhile. But not me! I’m a senior citizen and I just love how this app makes it so easy for me to print right from my phone! Just fantastic!
Black poor quality
by sherbuddy on 2021/02/28 19:47
With a new HP cartridge my quality never was good. What the heck?
Printing Issue
by KillaBinKY on 2021/02/28 18:27
I’m unable to print even with the HP Smart App.
Like a charm
by BKT120 on 2021/02/28 18:19
Open the box. Plug it in. Download the app and voila! Awesome printer!
Seems easy, but too complicated.
by Ruby's Aunt on 2021/02/28 16:24
Please just give me buttons that are useful, not all these digital icons that confuse. And, the Ink Program is simply awful. I don’t want an unseen algorithm or robot telling me how many “sheets” I can print. I’ll just buy the ink and use what I want.
App can’t see printer all of a sudden
by Lenny706-1980 on 2021/02/28 16:03
Worked fine until update, now printer only stay connected for one task, then disappears. Power cycled everything and it still happens with the app on multiple devices, android or iOS.
No connection with the printer
by JHabib74 on 2021/02/28 14:25
Not easily connected to the printer.... At all
Ink doesn’t last long
by bioubu on 2021/02/28 14:20
I replaced the ink on this printer a month ago. I must’ve made 10 copies and now it tells me I need to replace it again. Ink should last longer than that.
Smart technology makes the user feel dumb
by buckshot7070 on 2021/02/28 14:06
See title
Robert Gomez
by Boomerbeats on 2021/02/28 06:37
The H P Smart 6000 is easy to set up , very good quality printer, well worth the cost to get my printings documents done
Zero stars
by Posyeah on 2021/02/28 01:57
Gonna Office Space this p o s ... worst printer ever!!! Every time I want to print I must uninstall and reinstall the printer from my computer.
Ink no ink and printing blank sheets
by davenellie on 2021/02/27 23:49
We’re Dave
Printing from the app is great! Except when it’s not
by prispanic on 2021/02/27 22:41
my printer is NEVER online and i can barely get it to print from my iphone, but never from my computer? don’t get an hp printer folks, go return that sucker right now.
Nice!
by Tammyo43 on 2021/02/27 21:48
Just got this printer today and I’m really liking it printing out very nice very nice sheets would recommend this printer!
Love my new HP DeskJet 3755😍
by LiShenPA on 2021/02/27 21:25
I bought it for weeks with a great deal and didn’t have time to install. Finally, I spent around 20 minutes set everything up and voilà! I have been enjoying printing and scanning since!
Love this printer
by mari12$ on 2021/02/27 20:35
It is the best money I have spent it is so easy to use and the prints come out beautifully in black in white as they do in color I love it
Cannot make this work on Mac OS
by Ron Hoffman on 2021/02/27 20:11
Terrible. Can’t find printer
Really!
by Thejillibean on 2021/02/27 20:06
I wanted a printer, not another ap. It’s frustrating that you can’t print without going through it.
Trouble
by crafton300 on 2021/02/27 19:45
I have had more trouble with this printer than carter has pills. It was running ok until I needed to replace the inkjet cartridge, then the black inkjet cartridge they sent me was defective and they said they would replace it. I never received the replacement. I guess they finally remembered. I got an email stating it was shipped and I should receive it Monday.
Get printer but...
by D2F2780070 on 2021/02/27 19:40
My old hp printer I could print from my phone or iPad simply using icon on the phone to print...simple, it always found the printer and printed what I needed. But finally after years of service it was time to replace. I chose hp envy 6000. At first it printed like a dream, now it doesn’t. Phone can’t find it saying it off line...the printer says it online and ready to go... classic!!! Hp has a very cumbersome app that I would not recommend using but am forced to...saving item to be printed to a downloaded file on phone then using the cumbersome app the download to print, (words only...no graphics, no pictures) something simple takes several minutes to download to the app, then several more minutes to download to the printer...awesome, I wish I would have bought several more of these fantastic machines (please note the incredible amount on sarcasm in that last part).
Happy
by greybeard51 on 2021/02/27 19:40
Works well
HP’s new business: data mining
by Fernporker on 2021/02/27 19:10
Used to be a good app. Does what it should, scan or print from the HP device purchased. Now it will not do anything until you sign up and create some HP account. Why can’t I just scan and print to my device that I paid for sitting on my desk? Way to miss the mark HP.
Simple
by Petpassions on 2021/02/27 18:32
Once you have it all hooked up it’s very easy to get copies from all my devices printed out.
HP printer
by annamore1 on 2021/02/27 15:22
Love my printer and all the options available. Where have you been all my life???
Love this app!
by C2cs on 2021/02/27 13:32
Love this
The coloring..
by αℓιуαн on 2021/02/27 02:27
This app it nice and all but....how the coloring is just awful. I printed something that has pink blue and all that stuff then when I printed it out, it came out terrible. It came out brown and a reddish color. I was very sad to experience this cause I wasted my ink for it to come out bad? Like?? Please fix this. This is just awful for me to go through this...
Very frustrating
by Mohan C Borade on 2021/02/27 02:20
Very unpredictable printer. Can’t switch off as well. Very frustrating.
Satisfied customer
by Dafusher on 2021/02/26 23:56
Good job
Good to have.
by ahhhhhnonickname on 2021/02/26 23:16
Allows things to be scanned and saved to the smart phone, copy’s and more. Good to have around the house
Printer
by Tom Boles on 2021/02/26 21:28
I have had 3 HP printers over the last 3-5 years. I believe they have been the same model number or 2 the same and the oldest another. The fist page of most documents sent to the printer come out blurred. I should had left HP a long time ago, but did not. I am a creature of habit. Next time I need a printer it will not be an HP. Yes I spent hours with your customer service. I am a Johnson & Johnson employee. I am letting IT know as well. FYI.
HP's printer app
by From Visalia Ca on 2021/02/26 21:19
I love the HP printer app. I have never had an issue with anything which is NOT the case with another printer I have. The connection is always there and the print quality is great 👍
Happy hp guy
by Knottyoak13 on 2021/02/26 20:00
After our chasing two brother printers and not being happy from the day I bought now happy for the ease of use with the HO brand. Thank yiu
Eprint
by Bub6200 on 2021/02/26 18:56
Blazing fast. Wow. Set up was medium difficulty but after that it was worth the time. Great options and capabilities. Thanks HP!
Better Quality picture.
by StarComedianVEVO Entertainment on 2021/02/26 18:05
Thanks for your help for over 5th years until Canon Printer is gone now, Thanks for visiting!!!
Difficult to print photos
by wagn66 on 2021/02/26 17:52
I’m having great difficulty printing a photo
Using my HP
by MaryBosslady67 on 2021/02/26 15:30
I love my new printer and I absolutely love the convenience of sitting in my chair and printing what I need. Ya hoo!!
Best scanning and printing app
by Ermalinho on 2021/02/26 12:32
Never falters and one of the most reliable apps out there, whether you want to scan or print, it’s my go to application
Awesome
by hayescasey on 2021/02/26 10:57
HP is the best with mobile fax and instant ink
Didn’t allow me to print selected pages, had to print all pages again
by Love you Logan on 2021/02/26 06:43
not able to choose what pages to print. It stoped printing and then I had to print all the pages again.
Just wasted expensive ink
by cricelias closet on 2021/02/26 04:54
First time using this app. I printed a picture and it’s missing half a person yet it was cropped and set to print and it came out wrong. What are settings and droppings for if they don’t work.
Hard to connect
by saipolar on 2021/02/26 04:25
Not easy to connect
Doesn’t Print
by Savvys Dad on 2021/02/26 03:18
It never prints the whole lage
Go envy pro 6458
by Time wa$ted on 2021/02/26 02:21
This is a great concept however this machine is entirely to sensitive. I can’t understand how every time I attempt to use this app with my printer it never works. It’s currently reading that the tray is open but in reality the try isn’t open. When you attempt to get direct help the virtual assistant has no idea about this error or how to correct it. This is ridiculous. I’ve only had this machine for less than three months and it has given me more grief then I care it explain. I know that we are in the new age of technology but this is totally unrealistic. You can’t get a human to assist and the computerized system can’t even help. I’m over it. Thanks HP for nothing.
WONDERFUL 🌟🌟🌟🌟🌟
by Ana Paula :) on 2021/02/26 01:51
I absolutely LOVE this app!!!
Working like charm!!
by Vaiyra on 2021/02/26 01:46
Simply excellent and awesome app!!
Easy to use
by dcftgvbhyujn on 2021/02/26 00:25
For free software and relatively affordable products, this app is great. Just being able to scan without having to deal with the scanner on the cheaper models is great.
Awesome
by fishhuntcamp on 2021/02/25 23:02
So nice
All the things!
by Saffirechick on 2021/02/25 23:00
I absolutely love this all-in-one machine! For such a small machine, it does a lot of big things- scan, copy and print. I love using the app with it. It doesn’t get any better than the ease and convenience of this machine.
Awesome
by griselda 1111 on 2021/02/25 22:35
Easy straight forward and simple directions very accessible to mobile and any device WiFi capable
Can’t find how to scan from doc feeder
by Mushin_maai on 2021/02/25 21:57
Not enough documentation on the website in order to figure out how to use the automatic document feeder
In happy
by vurgjbdtbvrijvrrobfujfeejbby on 2021/02/25 21:51
I’ve had more problems with this printer. It doesn’t want to connect to internet. It won’t let me do anything if I’m not connected to internet. Which is ridiculous. It’s a printer. I should be able to plug it in and scan and print something. If I didn’t just buy like $200 worth of ink I would junk it. And I’m trying to send this to you right now and you want a nick name and keep telling me it’s taken. Don’t believe you.
No direct fax just by wasting precious paper/ink except by HP company fax machines.
by ArchtctrlConstEng/Paramedic on 2021/02/25 21:45
Too bad they did not allow software to send from compute/phone to fax from fax/printer machine.
Útil
by LuliRm on 2021/02/25 21:12
Muy útil la aplicación para todo lo de imprimir, fax etc
Print with EASE
by YaFriend! on 2021/02/25 21:09
1st time using, I thought I would run into problems, but no! It Prints with EASE!!
Stupid App
by 113528 on 2021/02/25 20:54
They could have done a good job by adding an app that helps you access your printer from remote locations or to make it simpler. Instead they make you go through the app to do anything making the printer not just a printer but a printer and phone which can be super annoying...
Bloody useless. Printer status unknown all the time.
by failhr on 2021/02/25 19:46
The printer that won’t print. Useless.
Don't buy the printer, nothing works
by pac42 on 2021/02/25 17:46
The app won't work with the printer. The printer won't talk to anything. Even the box I am trying to type in now won't show what I have written. Nothing works. Just say No to HP.
scanning
by justdating on 2021/02/25 17:32
hate it for office work i just want to go to the printer hit buttons to scan email etc. using my phone is ridiculous
HP is Primo
by Divaprof on 2021/02/25 14:56
I have bought over my lifetime every printer type available. It didn’t take long for me to settle with HP. HP is reliable and very user-friendly. The app for connecting to the printer is easy on your phone or computer. This is an honest review.
printing options
by dlease on 2021/02/25 14:39
I’d like to print 2 pages to one back to back and not color sometimes but I’m not giving these options before printing
The Greatest Application
by Tmanbigdog on 2021/02/25 14:11
I love this App it saves time and a lot of money thank you so much
Have to set up printer each time I use it
by Macey 2 on 2021/02/25 13:38
Horrible!!!
Great
by Rnava88 on 2021/02/25 13:25
Easy to use , handy
HP Smart App
by Hp Quirks on 2021/02/25 13:07
I find this to be a very non-intuitive platform. Wasted lots of time figuring out how to print greyscale, for example. Also did not like having to make an account to access the most used features.
Trabajo fabulosamente
by Lechuza21 on 2021/02/25 11:29
Trabajo fabulosamente
Rarely works
by DJ Trackstar on 2021/02/25 07:29
The printer rarely works. I’m constantly unplugging it and pressing a lot of buttons frantically trying to get it to work
The Worst
by forcelandl15 on 2021/02/25 01:34
The app does not work on my computer or phone. It takes hours to print, if it even does. I also can’t print from my email, it has to be in the app which is not what I need for work. I need to be able to print at all times.
This company just wants to gather your private information
by Astadiablo on 2021/02/25 01:33
All I want to do is use the printer to scan a document and I have to give HP all kinds of personal information to use this feature. Outrageous! I don’t want to give any information! I just want to use the product I paid for!
When’s the ios14 update?!
by drew6theman1 on 2021/02/25 00:25
Can’t get printer to connect with the new iOS software! Such a pain!
Thank you
by dsantaella on 2021/02/25 00:02
Really nice and easy to use. I love this hp
Works great, thank you.
by Conguero#1 on 2021/02/24 22:11
Great solution for image scanning and transfers.
The best
by hp vick on 2021/02/24 21:26
Does everything. It’s djis perfect
Reliable! Easy to use!
by d kirkendall on 2021/02/24 20:55
One of the BEST COPIERS I've ever had!
Good app.
by natv722 on 2021/02/24 20:48
When printing photos wish I could print multiple pictures on one 81/2 x 11
Minimal features so not useful
by Differentways on 2021/02/24 20:41
You cant alter size only paper size, all the edit features are native to the computer or smart phone. Waste of time
Disappointed
by Jetta Jedi on 2021/02/24 19:45
Brand new, and it stops working. Prints blank pages, with a new ink cartridge. Very disappointed with this machine.
HP SMART!
by Aquitaine77 on 2021/02/24 18:29
NOT til I find where the heck this program SAVED on my iPad!!!! But the scan was great.....NOW I need to re-access the program!!! Which I so far can’t find!!!
This is ridiculous
by Ja'Swayla on 2021/02/24 17:42
The app is not letting me know won’t from my BRAND NEW IPHONE 12
Integration with Cell Phone
by Ja202141 on 2021/02/24 16:42
I really like the easy integration with my cell phone.
Perfect
by culvercrajk on 2021/02/24 16:22
Perfect
Great app
by miranda581582 on 2021/02/24 16:22
I have been using it for a long time. Great app.
Great Printer
by sagittarius42 on 2021/02/24 15:14
My 1st time purchasing a wireless printer & I love it, it has a easy set up app using HP Print app on your phone, makes less noise than my old printer & it print beautifully in color & black & white. This printer also has a HP refill ink program that you can purchase & set up from your phone/ipad/ or computer that will charge your card for the plan you choose. If you want this you have to pick a plan that right for you & It will be delivered right to your door without you having to worry about running out of printer ink , or if you don't want to use the program you can purchase it from store that sells printer ink for your HP printer
Crap
by Usucatgolf on 2021/02/24 15:14
It’s crap half the time so you can’t get more than this. Unless I have the app on my phone, it won’t print on my printer. Also it will not print more than 1 scan from my phone when I need to scans something. Do you know how annoying that is? Of course you do because you made it and are that annoying kid from school that got beat up. Make better products that work like the printers use to! It’s not rocket science guys, come on! You all have community college degrees?
Connecting to WiFi
by Lingelbeast on 2021/02/24 15:01
The directions are very unclear. No where does it say go to settings first. It says click on the WiFi icon. Aggravating
Found bug
by Danmansyx9 on 2021/02/24 14:50
When saving a scan as JPG, the file gets named “.jpg.jpeg” making the file unusable until I manually fix it. iOS 14.2 Edit: update today (12/17/20) did not address this problem. This is causing ridiculous downtime for us. Having to change each files extension not feasible here. Edit#2 Still not fixed after last update. (2/24/21)
Not connecting to devices sometimes
by ktrrang on 2021/02/24 13:15
Printer is not connecting to devices sometimes
Sleep mode
by crabapple968 on 2021/02/24 12:27
Sorry but for right now I give this printer just one star because I admit that I don’t use it very often but when it goes into sleep mode it doesn’t wake up for printing unless I completely unplug it and wait a few minutes while it comes back. Once it starts printing it’s fantastic. If I can get some help on a better way to wake it up without unplugging it I’m sure I would give it a better review!
Amazing printer
by ourTime2020 on 2021/02/24 10:08
We absolutely love our new printer it prints from our phones too !!!
HP Printing Review
by spranks347 on 2018/01/15 21:25
This app is amazing! Here there are 5 people in my house, and only 1 working computer! As my sister is working on her Spanish project, I have to work on Science Fair, and my brother working on his Heritage project, we’re all fighting for the computer. I need to print out my graphs and photos and data tables, and this app makes it easy for my to do that. This app is very accessible and has many features provided. I will definitely be using this app 24/7! I think this app is only for HP printers (because of the app title), but I don’t think it has to be a color printer. My printer is a color printer so I’m not very sure, but if you have a HP printer, I 100% advise you to get this app! This app is free and you don’t have to pay anything to extra features. I love this app and I’ve LITERALLY had it for not even 5 minutes. I got to resize my photo and in one button press print! This app is phenomenal and it is extremely helpful for those with a single computer and struggles around their home.
Sleek but Awful
by saysay123456789010 on 2021/02/04 05:17
I logged in, which all on its own was not the best because multiple times it gave me an error message that was the equivalent of “something went wrong” without any explanation, after struggling with the app for 20min it finally connected at which point the instructions, which are repetitive and clear as mud, were to close the printer door which I did admittedly closed the wrong door and struggled for another 5 minutes. Finally, after going through all that the printer printed the first side of my sheet fine and then proceeded to print some sort of HP tester page on the other side (it held no information by the way) so I reprinted that sheet and moved on to the next which printed the first side fine but for the back side IT PRINTED IN TINY FONT I never figured out why, never changed the settings, never moved anything but the sheets and this happened twice then it printed the sheet right but was missing parts at the bottom so I tried again and yet again it printed in tiny font and then I ended up using 2 sheets of paper which for what ever reason worked and finally finished it up after and hour of struggle (this process started at 9:40 and ended at 11:10). I’ve struggled before with other hp stuff and the customer service are awful and I will NEVER be buying from these people again.
Troubles with scanning
by MTguy23 on 2020/09/27 06:15
When I start a scan job that is supposed to scan several pages, process them, and then upload them to Dropbox the job never finishes. It just spins on “Processing page x”, where x is the last page. Just keeps spinning. Never quits. I just have to force-kill the app. I’ve had to disable the final upload step and do it manually. It had previously been a really efficient way to process a bunch of multi-page scans. Today the printer/scanner had a real fit. It kept “processing” even after I force-killed it. I’d restart it, still “processing”. It finally lost network connectivity. I tried to get to the web interface to cycle power but the pages took forever to load and then wouldn’t execute correctly. Finally all connectivity disappeared, and the front screen went blank. After several tries I finally was able to get it to shut down. Started it up and tried scanning with manual processing and what I did worked fine. Seems like a race/memory leak or something. Is anyone else now having problems? I just upgraded to iPadOS 14.0.0. Five stars if it would work correctly again.
My beautiful, useful and user friendly all in all printer
by SANDRA B 007 on 2021/01/28 09:44
This is the best, most user friendly printing experience I’ve ever had! I love this little machine. Everything is so simplistic. I never have to worry about ink, it actually tells my suppliers when it’s running low and they just send the ink to me in the mail! I love my beautiful, useful, user friendly all in all printer! I’ve done it all with this one machine! I have faxed, scanned, copied, printed, stored documents, edited and uploaded them to others all on this all and all printer. I’m not very computer literate but it easily syncs with my phone and laptop. I have gained so much confidence in my office skills, I now want to further my educational experience! Everything is online, now I feel that I can very successfully complete all of my goals! Thanks so much! Oh yes, last but not least the price is so reasonable. It will pay for itself within the first month! -especially if you like to print your own photos!
I am back HP!
by MattyEMT on 2017/11/26 21:37
I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthew
I’m only writing a review because they keep asking me to write a review so I’ll be honest
by Anderson the awesome on 2020/12/07 20:25
I’m not one to write reviews because I don’t care enough but since the app wanted me to write a review so bad here you go. This app/printer is terrible. Every time, not once not twice, EVERY TIME I try to print something with this app it can’t find my printer. Every single time I have to reset the connection on the printer or restart the app on my phone because for some odd reason the app can’t find the flipping printer ever. If this only would happen occasionally that would be a different story but no this happens every time. It’s my grandparents printer so every time they need something printed I need to do it because there’s no way they could figure it out. The app is supposed to be easy, which it is, only if it could actually find the printer the first time. They need to update the app so that it works with the printer most of the times (note I didn’t say always just most of the times please) instead of me having to screw with this printer every time they need something printed. Hint: I only said the word screw because I’m sure Apple wouldn’t like the f word. Do better developers!!
Finally a printer that I can rely on
by Hppygirl32 on 2020/02/02 22:36
I’ve had all sorts of printers, single printers, multi function monster of Printers and now I have an HP Officejet 5200 all in one. When I bought this I downloaded the app and thought ok now what? I usually just print from my computer or scan from the printer. I never had an app where I can print scan fax or create things from an app right on my phone. Everyone In Our house uses the app for school, work and personal business. I think my fav feature is the ability to scan from my phone multiple pages just by taking a picture of the pages. Then I can email, text, fax save all from my phone! It comes out like I ran it through the printer directly. This app is easy to use! I also signed up for the instant ink program right from the app which is a really great deal, and it is all managed from the app. Never run out of ink again! Download this app
PERFECT!!!
by fb: Kord Inkmasta Berry on 2017/10/02 18:00
Hi, I am a self-employed Tattoo Artist. I have tried several brands of printers along with the apps that come with them. I have an iphone 6s plus. I just recently purchased the HP Envy 4512 for quick use while out of town. This is my first hp printer in about 10 years. Epson printer app works great for my use, well at least i have gotten use to its minimal customization. I was blown away when i tested the direct mobile-to-printer capability because i wanted to print something really small to not waste ink. I could literally manually rotate and resize the image to my specification. I am absolutely so satisfied. Wow. I always wondered why these companies make an app for the products and you cant hardly do nothing on it. Technology is how we live now days and I'm so excited about this app. This is my first time doing a real review but i had to take the time out of day to let others know. Super excited!!!!!
If it is business critical, get an Epsom.
by RedRoseAlways on 2018/02/15 15:50
If you need a reliable printer that is business critical, return the hp while you can. Cute for home or casual college use but if you need it to be reliable for critical tasks, do not risk this product line. The app should clearly be called hpStupid, not hpSmart. I laugh at that welcome screen. I had just enough time to scan one very important, business critical document before work that was 15 pages long. Not too complicated of a task. So I scanned it with just seconds to spare before my ride to work. I first tapped share and save 15 images to phone so they would be safe. POOF. ALL GONE. The app went back to the main menu and my document was GONE. Well, at least it saved pictures of my .pdf to my photos so it's SOMEWHERE, that's why I clicked that option first below saving it to a.pdf. NOPE! It randomly threw the first three introductory pages in there that I DIDN'T need as much, but the important stuff: DEFINITELY NOT THERE. GONE. No time to rescan it all now, I'm at work without it using their epsom printer to get the job done right and on my lunch break I'll be shopping for a new epsom printer and tonight I'll be returning that crappy hp system.
Can’t print from iPhone 12
by sha-BLAM on 2020/11/08 03:10
This app was functional on the iPhone 7 I had. The only issue was I wish I could print directly from gmail attachments but I have to pull everything into google drive to print. If there’s a way to print through gmail and I missed it...then I think it should be easier to figure out how to print from gmail so that’s still an issue to me. Beyond this though, I am now on an iPhone 12 and this app is basically useless. It’s connected to the printer but every time I try to print I get an error message telling me there’s something wrong with my internet connection. This is the only thing on my phone where I have trouble with the “internet” so I’m positive it’s not my internet connection. I switched back to my iPhone 7 to try it out and was able to print just fine. The support experience through the app is terrible, so that’s why I’m writing a review here. If whatever bug with the app on iPhone 12 is resolved, I’ll adjust my review but for now this app is totally useless to me and I can’t print anything.
Terrible app
by OliShah on 2020/12/26 18:16
This app DOES NOT WORK, nor it is required in order to use HP wireless printer. I finally figured it out. I was trying to set up my new hp printer and followed instructions that came with it. Second step was to download the app than everything else would be set up from the app. After connecting my printer to my WiFi next step would be to set up printer in the app. It would not work. It kept popping a window saying No network connection, try again. EVERY SINGLE TIME. I finally contacted customer support, which halos was useless. They wouldn’t know what the problem was either and couldn’t help me. Finally after a couple of hours of frustration and almost decided to return the printer I decided to just try printing something from my phone. iPhone had an option to print from every photo, document and everything. I started printing everything from my phone, pictures, emails etc just to make sure it works and it did!!!! I don’t need to use this useless app at all. As long as my phone and printer connected to the same WiFi, it prints just fine. I deleted this “smart” app. Can’t believe I was blaming my printer!!!
Very Useful App
by Zach the Apple User on 2018/02/09 04:31
I find this app to be quite useful as it gives me a variety of options of printing from my phone. One feature I just took advantage of was the ability to link to Google Drive. This is useful to me because my school uses Google drive heavily, and my school laptop only prints on school network printers. This app allows me to access my drive and print at home through my phone. My only complaint with the app is that when I am on the preview to print a document, it takes awhile for it to be ready to print as if it’s not connected. In a minute or two it will give me the option to print as its ready. This could be reasons other than the app though, as I have an older HP printer, and my home network can also factor in. If you have an HP printer, I definitely recommend trying this app. I don’t regret it.
It’s better but not great. Still very clunky but at least a step in the right direction
by EponineB on 2020/01/09 21:51
The most recent update seems to be better and easier to change page size, certain pages etc. However the app gives no real direction on how to actually do it and their online support is subpar at best. A few tips for i-phone users, but make work for others: Changing document size: Select your document or let automatically pull up from your phone. Select the circle on the bottom that says print to pull up the print preview. Then click on the document to pull up the submenu on the bottom that allows you to resize and move. Click buttons that says resize and move to see options. When finished select done at the top of the screen to save changes. Printing page range, quality, color, quantity, 2-sided etc: Select your document or let automatically open from your phone. Select the circle on the bottom that says print to pull up the print preview. Go to the bottom of the screen to the little line above the printer name and swipe up. This pulls up the menu with the other available options for printing. Swipe back down to close menu. Hopefully this helps as the app is not very intuitive. I don’t understand why the size changing function is not on the slide up menu with the rest of the options but at least it is an option again.
Decent app
by KillThrillKult on 2020/02/10 10:00
I like the app its fairly easy to navigate. The printer is ok it uses a ton of ink and the low ink indicator is not very accurate I threw away a couple cartridges before figuring the stupid pop up was not very accurate it will print a lot more before needing to change it out and even after I put a new one it still pops up when I print from certain devices. And last it’s not compatible with a lot devices. Not sure if I just bought an odd model or what but the model above and below this model number seem to be compatible with everything. Guess I’m just not lucky with HP printers. Last one I bought was a diff. brand but it worked with all my laptops , phones and iPad. And didn’t beg for ink every two weeks. But it did break in about a year so. I guess this one with its faults is the best choice
Disappointing
by TedVTedV123456789 on 2020/09/17 17:15
I can understand the ease of setting a device like a printer up with a phone. It’s a great idea, unfortunately it doesn’t actually work. I went through all the steps as outlined in the app when prompted ... and the process timed out. When I tried to redo it, the app said my printer was ready to go; it wasn’t and I couldn’t print anything. So I switched to my laptop, which I’d be printing with anyway. The software told me no ink was installed, because ... duh, the program on my phone hadn’t had a chance to even get that far. Anyway, the desktop app told me what was wrong, but not how to fix it. I opened a panel on the front of the printer and took care of it myself. Since then I’ve had any number of problems, from the printer not connecting to the app, to it printing test sheets for no reason, to it printing the same page multiple times despite my having set copies to “1” and clearing the job list. Long story short, this app would be great if it worked, but it doesn’t, and while I can get my printer to work (sort of), it doesn’t work very well...
Very Dissapointed
by Dissapointed in Detroit on 2019/11/04 01:11
I am very disappointed with the ink program. Upon starting I received two large cartridges. I didn’t print out ten pages when the color cartridge would not work. I kept getting an error message and though I would be contacted by HP. Then a week later my son needed something printed out for school. I would up going to the store and purchasing an ink cartridge so he could do his assignment. My credit card I used for the ink program expired about the same time and I did not respond to the emails they sent me regarding payment due and found out quickly that they take over your printer and you cannot use it until you are paid up. So all in all I’m paying them even though the cartridge they sent me was very short lived. I guess I’ll have to call them up and find out when I can get out of this program without them shutting down my printer. This program is nothing like I expected and in the long run I am paying much more than if I had just purchased cartridges from a local store.
Easy to use
by EnsureMax on 2020/02/13 06:20
I enjoy using my hp printer, scanner and copier. Everything is literally at the palms of your hands. I mainly use it from my mobile app, instead from a laptop or desktop. To avoid going through all the steps of starting up a laptop or desktop. The only reason I gave it 4 stars, because I really don’t care for the company charging for papers that’s printed. I can go to the library to print papers because it’s the same amount of .10 per page when ordering HP’s ink refill service. I have to pay for my own paper and pay for my documents to be printed after paying for the printer. The only reason I might still use the service because I’m always forgetting to buy ink when it’s needed during the middle of the night. HP sends ink to your mailbox automatically when ink is getting low in the printer. Do some better about the price of paper being printed!!!
3 for setup 5 for function
by Heidide on 2018/07/30 19:15
The setup was a bit of a pain and at times confusing in regards to the wifi requirements. I realize that it could’ve been entirely due to me, but keeping that in mind I do think the app’s user interface should be considered despite experience level. I am no expert, but also not a novice. That’s my very minor complaint and it doesn’t affect its rating so far. It’s been great for remotely scanning documents from the printer to my phone, printing, and even allows for some readjustment for size. That’s been a great feature when I’ve used it for art projects. I would love to see more customization for sizing, positioning, and preview, but I haven’t fully toyed with the app yet and it may be there. If not, that would be a request and still doesn’t take away from the 5 stars.
Cartridge Hostage Crisis
by cool your jers on 2020/03/23 17:33
I have had my HP7850 for about 1.5 years. In that time I have printed a small number of documents. Some for school and some personal. I am on my third set of cartridges due to printer not working properly. The tech support had me run several cleaning cycles to get it online the first time. It wasted all my ink on cling on a new printer. After that I could not even print black and white because the color cartridge was out of ink. I’m on my fourth set of cartridges, and have barely printed anything. And there is a problem with the color cartridge. If I print quickly after reinstalling, then it prints. If I wait a couple minutes the printer reports an error with the cartridge on the printer and my phone app says the color is out. Obviously it is not out. This is due to the computer chips on the ink so HP can hold you hostage and rake in money selling you cartridges that cost them pennies to produce. Give me a printer from 10 years ago. I did not have these issues. The technology hasn’t changed much mechanical for a long time. It’s all in the software.
APP to the Rescue!
by Yikes Tykes on 2018/08/12 00:27
I have a 2year old $400 HP Color Laserjet Pro MFP M277dw that suffered a hardware failure (nothing that I did) and now the display screen is blank. I spoke with HP customer service who diagnosed this problem and said that there was nothing they could do and I’d have to buy a new machine. WHAT?! They only warranty their products for 1 year and the extra coverage that I had purchased through Staples expired just days before this happened. NOT HAPPY... I had a $400 machine that was essentially a paper weight. With this APP, I have regained some control of my machine since I can no longer use the touchscreen on the actual printer. (Btw, HP did not suggest the APP as an alternative control, I found the APP by talking to a friend.) I have given only 4stars, because although the APP works great, I’m disappointed in HP and their product and the APP does not control ALL of the functions of my All-in-one.
Extortion!!!
by Baby Konz on 2020/12/01 21:46
First of all, the App is entirely too busy and needlessly complicated when every picture or document on your phone has the ability to be printed from its original application. Then, you can scan documents if you have iPhone “Notes” without having to go the app. Besides, HP still stores the information you scan. Furthermore...I used the instant Ink program and got my first one in the mail. Somehow a glitch in that particular cartridge made me call support because I couldn’t use it with my printer. After an hour and a half, resetting my printer and uploading new software to the printer, I couldn’t get my printer working. It’s extortion when you can’t use the printer you purchased with the ink you purchased and you’re forced to spend more money to get it to work. I bought all I needed and I’ll never go back to HP, of that ridiculous application. Oh, and don’t get me started on outsourced customers service. Nothing better than being frustrated and having to speak to someone who is incredibly hard to understand.
Nice printer
by DS Johnson on 2020/06/18 02:28
So far so good. I pick this printer because I needed one and having a hard time trying to find them online or in the store. I also wanted to try Insta ink. I dread going to the store purchasing ink so knowing it will be shipped based on usage is a win win for me. Very easy set up to get printing, easy registration for Insta ink. I like that it doesn’t have a lot of buttons pretty much a clean printer. I want to use for printing on iron on transfer and other various craft projects. I will see how it does for photos as that is important. The scan process was beautiful but I was a little confused at first how to work it but figured it out. When I was searching for printers I didn’t even look at the details for this one, glad I chose it. I will try to remember to edit after I print photos to review.
New Beginnings
by swimtwome on 2020/04/14 13:57
I am so happy with my new printer especially after being able to it set up and print my first page today. We are all emotionally mentally and physically going through a hard time in our lives with the Coronavirus pandemic and it can be very overwhelming and hard to concentrate which has been my situation. This is the first step towards me becoming a small business owner, a side gig until I am back at work and when I am blessed to retire early in the next 4-5 years this will be my full time gig. Starting out with a small budget the cost of this printer did not set me back financially and for that I am appreciative. Going forward I will not take “time” for granted. Everyone reading this review no matter what your faith let’s keep pushing.
HP Quality isn’t what it use to be!
by Nik-Nik3 on 2019/03/26 18:37
HP has gone down hill. I spend a ton of cash buying their brand computers & all in one printers & they NEVER hold up anymore. Computer was bought brand new at same time & recently the hard drive failed. & it barely got used. This printer is crap & this app isn’t any better. Why can I not print multiple pics on one page?! Back in the day they had that feature. I will NEVER buy anything HP brand from here on out! this printer has too many issues & it’s not but a few years old. Nothing they make is made to last; like it was in the past. I have always been a huge #1 fan, not anymore. HP was the only brand I’ve ever bought. That ends now! & ink should never be as expensive as HP demands. For now on out; if companies want my business they will have to earn it by making quality products & I will never buy anything else with such a short warranty. If you believe in your products then you will stand behind them.
I love this printer
by Evon Jennnings on 2020/03/28 04:12
I have always loved HP products but is wasn’t until recently when I tried to be cheap and buy an Epson product that I realized how much I missed and love HP. I brought an Epson all in one WF 2540 at least 5 years ago and I didn’t really start using it until about 3 years ago. It could have been the fact that the technology was out dated but I don’t want to give them any excuses because I had my HP for 10 years before she died on me. There was always a problem and their printer always found away to annoy me. I have found a new love with the HP Printer and their app it makes everything so easy. Plus, I get to do most of my work on the one thing that stays in my hand and that’s my cellphone. The app is extremely useful as well.
Simple and Easy To Use But...
by skillymcmyles on 2017/10/27 23:57
I needed to scan and email some documents and the app was nearly perfect in helping me succeed however I made the error of adding too many documents to one pdf. You would think a simple fix would be found within the app, however, once you scan a document and save a file as a pdf you can not separate the images. They are saved as one slide show and you would have to go back and rescan each item and save each item as a downsized image that way. If one could simply edit the saved pdf after within the app after a save, I would rate this 5 stars but it inconvenienced me snd caused me to have to use an external source to achieve my goal. Emailers be mindful and check your Pdf sizes before considering yourself safe to save all those scanned documents and go about your business with this easy to use and confuse app.
Clunky
by Sandipez on 2018/12/08 19:06
It works but initial printer setup was painful and slow. App menus pretended to go to another menu but sat on existing menu with title changed. Rebooted printer and app and things worked better. No back option when going to send a link to someone else. Option to change auto off timing but is preset? Still shows greyed drop down. This is somewhat outside of the app but when ordering ink the app opens a browser. It does automatically send the printer model but the site doesn’t actually show ink for your printer. It seems to try and then gives up, showing the generic options like you didn’t search at all. For our printer if it auto shuts off there is no printing to it until someone gets up and turns it on again. Probably more a printer feature issue but app could have wake up in it. PCs have had the option for over 2 decades.
I’m LIVID!
by Utility68 on 2018/11/29 18:25
Clearly, they make their money by selling ink, so they want the printer connected to every device, web service and potential user imaginable. That capability is great, but if you unknowingly check a box that gives them the right, you’ll come into your room/office (like I did) to find a PRINTED notice that my FIRMWARE had received and installed an update while I was away. You HAVE MY EMAIL ADDRESS! You have access to my phone AND Mac apps, but I need a color page with about 300 words telling me that a firmware update occurred? Well OF COURSE THEY THINK I DO... just waste away my ink AND paper notifying me of something that 52 million other apps/devices/operating systems do JUST FINE WITHOUT USING PAPER AND INK! Ugh. So now I’ve shut off virtually EVERY ASPECT of this printer’s connectivity, because I STILL don’t feel comfortable that I actually know where or what I checked giving them the right to print things on my printer while I’m not even there... OR AM THERE and have the misfortune of leaving paper in the machine!
WOW
by onoyoudont on 2020/04/02 02:59
I was just commenting to my husband about the ease of setup for this Envy printer by HP. Just plug it in, choose language and country, download app suggested on my phone and the directions are so easy, It basically does it all by itself. In no time it was working off any device. Also the print quality is excellent!! Absolutely clear, in sync and good color depth. I am very impressed since my last printer like this with all my needed bells and whistles required hard wire set up before wireless, driver installation by me and multiple pages of printing calibration. Just a note on the price: $30 trade in on an older printer trade in and $100 sale off original price as well. Less than $150 for printer and 2 new ink cartridges, for after the demo ink runs dry!! Thank you!
Accidentally found this app
by cantwait2retire on 2018/07/09 00:55
I have been looking for an app that scans and emails, straightens out scans, etc. After reading reviews, downloading a few and trying them, and so on, which by the way, was disappointing because most of them have subscriptions. I will not pay for any subscriptions for a scanning app. If I found one that was good enough I wouldn’t have minded paying for the app but not a subscription. However, Apple does not allow you try apps like I was able to with a past phone I owned. I have an HP printer and when this one popped up while I was doing another search I was pleasantly surprised after downloading it and giving it a try. If you have an HP printer give this a shot. I don’t believe you will be disappointed.
Finally figured out how to resize photos on updated app
by Marna3 on 2019/11/11 21:22
I finally figured out how to resize photos with the updated version of the hp smart app on my i phone. The hp community wasn’t able to help but after many attempts I accidentally got it to resize. You click on the blue square that says print. The select your photo and click print. Then click the tiny arrow in the upper left corner of your photo. If you don’t see the arrow, click the upset left corner of the photo anyway. At the bottom of your screen, click the icon labeled manual. That will allow you to resize the photo with your fingers. So glad to find this feature did not disappear with the update. It was just difficult to find. Great app and I use it all the time!
Absolute trash.
by BethP1394727 on 2020/12/21 23:00
HP’s services are an absolute joke. I cannot get support on my printer because it’s out of warranty? You have to call, go on the website, call again, visit the website. You get directed in a million circles. My printer is two years old and does not print after first and second level cleaning it advises me to visit the website for support which I am unable to access since my warranty is out of date. I have to pay a monthly fee for “services” to send me new ink when I run out but I can’t even get through a cartridge without issues printing. As if 2020 hasn’t sucked enough the lack of quality in their overpriced products and run around so-called “services” are the cherry on top. Working from home is usually a breeze but since I am unable to print quality pages my job has become far more complicated. The last time I needed help with my printer their “support team” was condescending rude and provided no real solutions. thanks for nothing HP.
Five Star Fax
by jsjacksgirl on 2021/01/06 22:05
I had a important document to send to IRS regarding a stimulus check going to a closed bank account. I tried 3 different apps on the IOS App Store and all three offered free trials that tried to charge me when the fax was actually sent. I have a HP WiFi printer and decided to try the HP Smart App to see if it possibly sent faxes. Not only did it send faxes, it gave me a 30 day trial without trying to get money out of my pocket today. I realize people use free trials for a one time fax, however the next time they need to fax something they would remember the free trial that went so smoothly. That being said, HP is now my go to app for printing and faxing. I have used Hewlett-Packard Packard since it’s inception and love them even more if it’s possible.
HP means “Highly Professional.”
by kool kit on 2021/01/17 03:38
I have been very pleased with my HP Envy series home printer. It is very easy to use and my favorite fact is that is very easy to print from my phone app as well as from my laptop. It is a very useful copier. I do not use the scanner feature very often, but it is also helpful, and I am glad to have that feature. I would highly recommend this for a general use home printer, but I wish that this unit had the capability to zoom or minimize images. I rarely use the color printing, so my color ink cartridges just dry up and the color balance is not very consistent or accurate. Also, it does not have the capacity to do multiple copies of “back to back” (2-sided to 2-sided) copies.
What a horrible user experience!
by SendingOutAnSOS on 2021/01/16 16:15
First, if one is using an iOS device, they do not need this app to print docs (thank goodness!). This app is simply put, a money grab by HP to push their awful monthly plan on customers who already purchased their printers. They do NOT accurately describe monthly plans (there are none starting as low as $.99). But let’s get back to what the app should do but doesn’t... how about giving the user the ability to check ink levels??? Nope. How about a quick easy link to the HP store to order replacement ink cartridges? Nope. When hitting the link I’m presented with the wrong printer model and mine isn’t anywhere on the store’s site. Then the ink cartilages do nothing to provide useful information (such as what color cartridges are included). Instead it’s just a pitch about the great quality of HP ink. Guess what? I’m now more determined to find alternative ink solutions other than HP. This reminded me why I didn’t bother a printer for so many years.
Good Functionality
by Ruth NYC on 2019/11/06 15:42
The convenience of being able to wirelessly connect all my devices to the printer via the HP Smart app is amazing. And even better, the app allows me to do so much more. I really like the possibilities it offers even though I haven’t had the opportunity to explore most of the other features as yet. One thing that struck me as odd, however, about the print feature is that when I sent a print job from my iPad instead of my laptop computer, the font was increased turning a one-page document into a two-page print job. I printed the same document again from my laptop computer to see if the same issue would occur but the document printed just fine that time . I didn’t test the print quality from my phone but I wonder if the issue impacts all non-computer-initiated print jobs.
Overcame relocation issues with great response
by IInvest on 2020/12/19 14:18
Not very long after obtaining my HP ink less printer, we packed up and moved from our home of 15 years and relocated to a senior living facility 8 miles away. Re-establishing our connections proved to be very difficult as the installation disk and instructions failed to accompany us. In this pandemic time getting support proved difficult. Fortunately our son had been a pioneer with me of entering Apple products in 1974. As an undergraduate at Duke University one of his majors was electrical engineering. He has gone on to medical school , residency and practice as a heart and lung surgeon , including transplants. Without him I would not be in a position to function in supporting COVID-19 medical support and writing some history.
Persistent Printing and Scanning
by Valid ode on 2020/12/11 19:30
I have had nothing but problems printing and scanning since purchasing the HP 5200 Series All-In-One Printer for the past year. Because of Covid it was nearly impossible to reach technical support without first having opened a ticket. When I finally was able to reach someone it took 4 hours for tech support to get the printer to print and scan. Also the tech told me there was an unrelated problem with my computer which he could fix for $100. It’s important to note that I never had issues before with my Mac laptop prior to this call. Problems still persist to this day with the unit which must be unplugged each time to get it online so it will print or scan. I am totally disgusted and would not recommend any HP products based on my experience. In the past, HP was known for the quality of their products and support. My question is simply what happened?.
Wow.
by Gjoliver on 2020/07/11 04:25
So I knew about the B.S. that it is to use HP Brand ink figured work around it with 3rd party inks fine whatever I’ll bite for a 50$ printer. Buy the printer and install this smooth looking app cool seems neat have some cool features which would be great if the thing would actually work. The app fails to connect forces you into command screens to get anything done then makes you jump through 30 hoops just to find out that your setup failed and gives you no ability to connect again, besides a useless retry button. You have to force reset the thing to attempt the disaster that is an HP all over again. The people can’t even print you an instruction booklet and instead force you to print it yourself. TLDR: HP is literally the worst. I’d rather stick a cactus in my anus then ever use this gigantic 50$ paperweight ever again. Thanks for the headache HP please continue dying a slow painful death I hope you get replaced by a cheap knockoff Chinese company.
Never works
by John Jerackas on 2019/10/25 03:19
I have to keep unplugging and plugging it back in so it will say it it connected to our internet, so can’t use app and most time on our phones or tablets it says no printer found whenever we need to print something. So far I hate this printer because it never will find the printer when needed and actually print something. Our old HP printer never did this, this new printer 9010pro series never ever works when needed, our laptop won’t hook up to it either, it says it did but when you try to print it says error, or need to download driver on computer which it says we already did, getting very frustrated !!! Tried to use the app to print and it said no air printer found!! Please fix, a direct response by email would be nice with a solution, I’m ready to get rid of our HP printer and computer and try a different company brand, we are tired of it never working when we need it to.
Well done, HP Devs!
by GreatBritain87 on 2017/10/30 14:56
I wanted to print something but did not have my laptop handy. On a whim, I searched for an app that would allow me to print directly from my phone to my HP D110 series printer. This app was incredibly easy to set up. A couple of clicks, and it had automatically detected my printer. I love that it displays estimated ink levels. Honestly, the longest part of the process was finding the document I wanted to print from my gmail inbox, and that is just down to my own search speed. I've only used the app to do one thing, but it did that one thing quickly and with absolutely no fuss. If my other experiences using the app are like this one, a five star rating will be well deserved. Well done, HP devs!
Really excellent, except that
by Starfaced5 on 2021/01/27 20:43
Terrific at what it does, but a wee bit hard on the learning curve with regard to SAVING documents. Just best to EMAIL your scanned results to yourself. THEN work with document storage in your normal way, using your own, your preferred, naming convention. Too much trouble when you're on the fly. Wait 'til you have a moment to name the file. Pull up the email you sent to yourself—- now name the documents from there, and file it where you like. App works great with my Envy 5660. Before installing this HP app, I was printing bedsheets—-wall graphics——uhhhh, no. HP app tamed the beast, brought everything down to size. Have recommended this app to friends and everybody likes it. Actually works hand in glove with this Envy 5660.
Amazing quality
by yoleezzy on 2020/07/21 19:25
The HP smart app works so well I found myself at the ease of comfort with the joys of simplicity the printer practically set everything up for me I had a minimum amount of stuff to do it was so comfortable it was so familiar it was so absolutely and positively inspiring and enlightening the experience must be tried by one and all you will never know just how great it is to have this app unless you have an HP printer to complement the app itself it is so user-friendly did a four-year-old could do it from anywhere in the world my dad this thing is Bluetooth and Wi-Fi direct thank you HP for your outstanding quality and your customer service and for all you do for us thank you Monte Luker.
Best printer and easiest set up ever
by JoanieCoxHenry on 2020/07/19 22:13
I’m a total Apple person and I have always hated that Apple doesn’t make its own printers. Well, if Apple made a printer, it would be the HP Tango. This sleek printer was a dream to open and set up. The HP Smart App streamlines the set up process. I was printing in less that two minutes after taking this magical machine out of the box. And to further make my life easier I have also signed up for the HP printer cartridge service so I will never run out of ink. Now that many of us are stuck home, having a home office printer has never been more essential. If you’re in the market for a printer that is beautiful to look at and also prints beautiful products, this is the one.
Easy, fast, prints full image on a page
by Jwolve614 on 2018/12/01 11:22
I have been looking for some kind of tool, app, workaround, or printer adjustment I could use to make my HP OfficeJet Pro 8610 print as I want. When making a screen capture image of text Air Print truncates the image and crops off part of the image; usually the bottom. It does not print the full page. Admittedly, Air Print works correctly for all other type files I’ve tried to print, but for some reason, images are a problem. At last, I’ve found HP Smart is the answer to my problem. It was amazingly simple to install; I downloaded it, opened the app and it found my printer on its own, read the status of my ink and offered several other options with which I could experiment and examine. But, I was thrilled when it asked for permission to access my photo file and then printed my selected images faster, cleaner, and correctly; displaying the full image to print. So, if anyone is looking to have their HP printer printer images correctly, this is a FREE app to download and provide answers to this Air Print issue.
New HP 6055
by beeboperoo on 2021/01/16 19:40
I wish I could love this printer. I wish it came with a printed manual. I had to search on You Tube to find the set up instructions. Couldn’t even find the paper tray without that video👎It works fine now that I have spent nearly 3 hours setting it up. The initial problem was the short electric cord. I had to reconfigure my extension arrangements because I’m also using the space for my Ham Radios! My 14 year old HP printer no longer had drivers for MacOS 11.1, but it had a very long electric cord. I love(d) that printer. I do like the WiFi and remote printing because I use my iPad nearly exclusively. Now I no longer have to send the print to my lap top email to print it. That in itself is a plus. I’ll simply get used to it at my very ripe old age!
First use, already glitchy
by KSC1234 on 2020/12/07 15:59
I’m setting up my printer for the first time using the app. Things were going well until I got to the install the ink section. The app froze for a while, then said there was a problem with the printer. I checked the printer and there appears to be nothing wrong. I restarted the app to try again. It froze again, then said there was a problem with the printer. This time I just bypassed the install section and just tried printing a test page without any direction from the app. The page printed without any issues. So, I’m not sure why the app keeps freezing and telling me there’s an issue with the printer. I want to sign up for the ink refills, but I’m hesitant to put my personal information in an app that is already being glitchy on my first install.
For business anywhere you go!
by Chocolatenova on 2019/03/10 16:40
Hi all, it’s not often I rate an app. So if I gave it a rating that means it’s really useful and gets the job done. I work with various contractors and I’m a very organized person. If you need to take a picture (or multiple) and converted it into a .pdf format (you can also name it) and saved to different accounts such as a OneDrive account, google drive account, iCloud account, etc... You have chosen the perfect app! Lastly, if you have a printer in your home or whatever network your on, that is an HP printer, the app will pick it up or you can add the printer to the app for direct printing! Btw it will show you the level of ink the printer has. My only problem with this app is that it doesn’t have an icon or auto setup for Onedrive however you can still send your PDFs/documents to the account. The other accounts such as google drive, facebook and Dropbox is readily available. Again this is not a set back on the apps capabilities to get the job done, it’s just extra if they had it and would make it easier for those like myself who utilizes one drive. Great app! Good job HP Thanks for reading.
Love it!
by TitiasReviews on 2020/03/03 17:28
This app makes it so easy to use my printer wirelessly! I once scanned a 150 page document with No Issues! It allows re-ordering of the scanned pages and allows me to easily send the documents to any media of my choice. I like the updates about my printer’s ink levels. I love how I can conduct my business using this app from my phone. The app appears as an option to print from my iphone and within other apps, which I love. It is consistent and reliable! I like the printing options within the app so that I can avoid wasting paper. Meets my needs for larger and smaller projects. The imagery of print/scanned documents in the app is also very clear.
Rating Trends
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All Versions
5.0
1,925,951 total
 5
1,700,357
 4
138,432
 3
37,533
 2
12,454
 1
37,175
Current Version (8.3.1.1556)
5.0
1,858,752 total
 5
1,642,942
 4
132,300
 3
36,008
 2
11,897
 1
35,605
Version History
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App name
HP Smart
Description
Print, scan, and share files by using HP Smart with your HP Printer. HP Smart makes it easy to get started and keeps you going with features like Print Anywhere or Mobile Fax! · Start with a hassle-free set up, then print, scan, copy, and share files directly from your mobile device to your friends, co-workers, or a linked cloud account · Manage or print to your printer using any network connection · Order supplies, get support, and manage your HP account straight from the app · Create high-quality scans with your mobile device’s camera or import existing files, then preview, edit, and save them as PDFs and JPEGs or send them in your favorite cloud storage account · Edit and enhance your photos by adding filters and text, cropping, and adjusting the saturation, contrast, or brightness · It’s easy to send secure faxes from the app with Mobile Fax · Be more productive with Smart Tasks—customizable one-touch shortcuts · Access hundreds of printable crafts, cards, and learning activities for free with Printables! Get involved and get your family creating together! Some HP Smart features require a network connection and an HP account for full functionality. Certain features/software are available in English language only. For a full list of supported printers, visit: http://support.hp.com/us-en/document/c03722645?openCLC=true
Never prints right from phone
by jb8282828282 on 2021/03/01 04:51
Almost never prints a file that’s been saved to the app. Always prints blank white sheet
Easy set up took 10min
by AMaessr on 2021/03/01 03:14
Great
No service when you need help.
by amny65 on 2021/03/01 01:44
I bought a 2700 series printer. The machine comes with no instruction. So the idea is to handle everything on HP Smart. Problem is the software works exceptionally slow, and it kept telling me it can’t find the printer. You have no 800 number, no live chat, your chat bot kept telling me to check my WiFi, which has no issues... the instructions only takes care of the happy path, and customers have nowhere to go when they encounter an edge case.
Simple and easy to use
by YesIzzy on 2021/03/01 00:42
Great when I don't have access to my computer
HP offline
by 7AngryCustomers100 on 2021/03/01 00:15
Ever since I’ve gotten it- 5 days now it won’t print it keeps saying it’s offline.
Hp jet printer 2700 series
by AuntieTammie on 2021/02/28 23:25
I bought this printer from Bestbuy on sale for a little of nothing & I must say I had a problem try to connect to the wireless internet connection. It’s wasn’t the product lol it was me but I continue to watch the HP jet printer video & app that help thru my issue and my problem was resolved. Printer is working Great & I love it. Thank you
Desk jet plus 4152
by Thiswhitegirl8876 on 2021/02/28 23:22
I give it a 4 star rating due to having issues hooking up but after hook up was complete, printer works great! Hooked up to 2 mobile devices and a laptop and we can print with just a click of a button.
can’t use to scan
by Ny151 on 2021/02/28 23:00
Apparently I need to create an HP account to scan. But when I attempt to create an account, it says “BADREQUEST”. Awesome.
EZ set up
by Pay it easy on 2021/02/28 22:33
This printer meets and exceeds my expectations
Took some work but once done works great! Thanks
by D C Lemley on 2021/02/28 22:01
Was difficult to get operational but once I got it working it works well.
HP ENVY 6455
by Umpaqa on 2021/02/28 21:48
Not very envyable! It never wants to connect!! I have to unplug and reboot every time I want to print something. I think it’s a lemon.
This is great!
by BrooklynSunset on 2021/02/28 20:43
Ok, ok... I know everyone’s been doing this for awhile. But not me! I’m a senior citizen and I just love how this app makes it so easy for me to print right from my phone! Just fantastic!
Black poor quality
by sherbuddy on 2021/02/28 19:47
With a new HP cartridge my quality never was good. What the heck?
Printing Issue
by KillaBinKY on 2021/02/28 18:27
I’m unable to print even with the HP Smart App.
Like a charm
by BKT120 on 2021/02/28 18:19
Open the box. Plug it in. Download the app and voila! Awesome printer!
Seems easy, but too complicated.
by Ruby's Aunt on 2021/02/28 16:24
Please just give me buttons that are useful, not all these digital icons that confuse. And, the Ink Program is simply awful. I don’t want an unseen algorithm or robot telling me how many “sheets” I can print. I’ll just buy the ink and use what I want.
App can’t see printer all of a sudden
by Lenny706-1980 on 2021/02/28 16:03
Worked fine until update, now printer only stay connected for one task, then disappears. Power cycled everything and it still happens with the app on multiple devices, android or iOS.
No connection with the printer
by JHabib74 on 2021/02/28 14:25
Not easily connected to the printer.... At all
Ink doesn’t last long
by bioubu on 2021/02/28 14:20
I replaced the ink on this printer a month ago. I must’ve made 10 copies and now it tells me I need to replace it again. Ink should last longer than that.
Smart technology makes the user feel dumb
by buckshot7070 on 2021/02/28 14:06
See title
Robert Gomez
by Boomerbeats on 2021/02/28 06:37
The H P Smart 6000 is easy to set up , very good quality printer, well worth the cost to get my printings documents done
Zero stars
by Posyeah on 2021/02/28 01:57
Gonna Office Space this p o s ... worst printer ever!!! Every time I want to print I must uninstall and reinstall the printer from my computer.
Ink no ink and printing blank sheets
by davenellie on 2021/02/27 23:49
We’re Dave
Printing from the app is great! Except when it’s not
by prispanic on 2021/02/27 22:41
my printer is NEVER online and i can barely get it to print from my iphone, but never from my computer? don’t get an hp printer folks, go return that sucker right now.
Nice!
by Tammyo43 on 2021/02/27 21:48
Just got this printer today and I’m really liking it printing out very nice very nice sheets would recommend this printer!
Love my new HP DeskJet 3755😍
by LiShenPA on 2021/02/27 21:25
I bought it for weeks with a great deal and didn’t have time to install. Finally, I spent around 20 minutes set everything up and voilà! I have been enjoying printing and scanning since!
Love this printer
by mari12$ on 2021/02/27 20:35
It is the best money I have spent it is so easy to use and the prints come out beautifully in black in white as they do in color I love it
Cannot make this work on Mac OS
by Ron Hoffman on 2021/02/27 20:11
Terrible. Can’t find printer
Really!
by Thejillibean on 2021/02/27 20:06
I wanted a printer, not another ap. It’s frustrating that you can’t print without going through it.
Trouble
by crafton300 on 2021/02/27 19:45
I have had more trouble with this printer than carter has pills. It was running ok until I needed to replace the inkjet cartridge, then the black inkjet cartridge they sent me was defective and they said they would replace it. I never received the replacement. I guess they finally remembered. I got an email stating it was shipped and I should receive it Monday.
Get printer but...
by D2F2780070 on 2021/02/27 19:40
My old hp printer I could print from my phone or iPad simply using icon on the phone to print...simple, it always found the printer and printed what I needed. But finally after years of service it was time to replace. I chose hp envy 6000. At first it printed like a dream, now it doesn’t. Phone can’t find it saying it off line...the printer says it online and ready to go... classic!!! Hp has a very cumbersome app that I would not recommend using but am forced to...saving item to be printed to a downloaded file on phone then using the cumbersome app the download to print, (words only...no graphics, no pictures) something simple takes several minutes to download to the app, then several more minutes to download to the printer...awesome, I wish I would have bought several more of these fantastic machines (please note the incredible amount on sarcasm in that last part).
Happy
by greybeard51 on 2021/02/27 19:40
Works well
HP’s new business: data mining
by Fernporker on 2021/02/27 19:10
Used to be a good app. Does what it should, scan or print from the HP device purchased. Now it will not do anything until you sign up and create some HP account. Why can’t I just scan and print to my device that I paid for sitting on my desk? Way to miss the mark HP.
Simple
by Petpassions on 2021/02/27 18:32
Once you have it all hooked up it’s very easy to get copies from all my devices printed out.
HP printer
by annamore1 on 2021/02/27 15:22
Love my printer and all the options available. Where have you been all my life???
Love this app!
by C2cs on 2021/02/27 13:32
Love this
The coloring..
by αℓιуαн on 2021/02/27 02:27
This app it nice and all but....how the coloring is just awful. I printed something that has pink blue and all that stuff then when I printed it out, it came out terrible. It came out brown and a reddish color. I was very sad to experience this cause I wasted my ink for it to come out bad? Like?? Please fix this. This is just awful for me to go through this...
Very frustrating
by Mohan C Borade on 2021/02/27 02:20
Very unpredictable printer. Can’t switch off as well. Very frustrating.
Satisfied customer
by Dafusher on 2021/02/26 23:56
Good job
Good to have.
by ahhhhhnonickname on 2021/02/26 23:16
Allows things to be scanned and saved to the smart phone, copy’s and more. Good to have around the house
Printer
by Tom Boles on 2021/02/26 21:28
I have had 3 HP printers over the last 3-5 years. I believe they have been the same model number or 2 the same and the oldest another. The fist page of most documents sent to the printer come out blurred. I should had left HP a long time ago, but did not. I am a creature of habit. Next time I need a printer it will not be an HP. Yes I spent hours with your customer service. I am a Johnson & Johnson employee. I am letting IT know as well. FYI.
HP's printer app
by From Visalia Ca on 2021/02/26 21:19
I love the HP printer app. I have never had an issue with anything which is NOT the case with another printer I have. The connection is always there and the print quality is great 👍
Happy hp guy
by Knottyoak13 on 2021/02/26 20:00
After our chasing two brother printers and not being happy from the day I bought now happy for the ease of use with the HO brand. Thank yiu
Eprint
by Bub6200 on 2021/02/26 18:56
Blazing fast. Wow. Set up was medium difficulty but after that it was worth the time. Great options and capabilities. Thanks HP!
Better Quality picture.
by StarComedianVEVO Entertainment on 2021/02/26 18:05
Thanks for your help for over 5th years until Canon Printer is gone now, Thanks for visiting!!!
Difficult to print photos
by wagn66 on 2021/02/26 17:52
I’m having great difficulty printing a photo
Using my HP
by MaryBosslady67 on 2021/02/26 15:30
I love my new printer and I absolutely love the convenience of sitting in my chair and printing what I need. Ya hoo!!
Best scanning and printing app
by Ermalinho on 2021/02/26 12:32
Never falters and one of the most reliable apps out there, whether you want to scan or print, it’s my go to application
Awesome
by hayescasey on 2021/02/26 10:57
HP is the best with mobile fax and instant ink
Didn’t allow me to print selected pages, had to print all pages again
by Love you Logan on 2021/02/26 06:43
not able to choose what pages to print. It stoped printing and then I had to print all the pages again.
Just wasted expensive ink
by cricelias closet on 2021/02/26 04:54
First time using this app. I printed a picture and it’s missing half a person yet it was cropped and set to print and it came out wrong. What are settings and droppings for if they don’t work.
Hard to connect
by saipolar on 2021/02/26 04:25
Not easy to connect
Doesn’t Print
by Savvys Dad on 2021/02/26 03:18
It never prints the whole lage
Go envy pro 6458
by Time wa$ted on 2021/02/26 02:21
This is a great concept however this machine is entirely to sensitive. I can’t understand how every time I attempt to use this app with my printer it never works. It’s currently reading that the tray is open but in reality the try isn’t open. When you attempt to get direct help the virtual assistant has no idea about this error or how to correct it. This is ridiculous. I’ve only had this machine for less than three months and it has given me more grief then I care it explain. I know that we are in the new age of technology but this is totally unrealistic. You can’t get a human to assist and the computerized system can’t even help. I’m over it. Thanks HP for nothing.
WONDERFUL 🌟🌟🌟🌟🌟
by Ana Paula :) on 2021/02/26 01:51
I absolutely LOVE this app!!!
Working like charm!!
by Vaiyra on 2021/02/26 01:46
Simply excellent and awesome app!!
Easy to use
by dcftgvbhyujn on 2021/02/26 00:25
For free software and relatively affordable products, this app is great. Just being able to scan without having to deal with the scanner on the cheaper models is great.
Awesome
by fishhuntcamp on 2021/02/25 23:02
So nice
All the things!
by Saffirechick on 2021/02/25 23:00
I absolutely love this all-in-one machine! For such a small machine, it does a lot of big things- scan, copy and print. I love using the app with it. It doesn’t get any better than the ease and convenience of this machine.
Awesome
by griselda 1111 on 2021/02/25 22:35
Easy straight forward and simple directions very accessible to mobile and any device WiFi capable
Can’t find how to scan from doc feeder
by Mushin_maai on 2021/02/25 21:57
Not enough documentation on the website in order to figure out how to use the automatic document feeder
In happy
by vurgjbdtbvrijvrrobfujfeejbby on 2021/02/25 21:51
I’ve had more problems with this printer. It doesn’t want to connect to internet. It won’t let me do anything if I’m not connected to internet. Which is ridiculous. It’s a printer. I should be able to plug it in and scan and print something. If I didn’t just buy like $200 worth of ink I would junk it. And I’m trying to send this to you right now and you want a nick name and keep telling me it’s taken. Don’t believe you.
No direct fax just by wasting precious paper/ink except by HP company fax machines.
by ArchtctrlConstEng/Paramedic on 2021/02/25 21:45
Too bad they did not allow software to send from compute/phone to fax from fax/printer machine.
Útil
by LuliRm on 2021/02/25 21:12
Muy útil la aplicación para todo lo de imprimir, fax etc
Print with EASE
by YaFriend! on 2021/02/25 21:09
1st time using, I thought I would run into problems, but no! It Prints with EASE!!
Stupid App
by 113528 on 2021/02/25 20:54
They could have done a good job by adding an app that helps you access your printer from remote locations or to make it simpler. Instead they make you go through the app to do anything making the printer not just a printer but a printer and phone which can be super annoying...
Bloody useless. Printer status unknown all the time.
by failhr on 2021/02/25 19:46
The printer that won’t print. Useless.
Don't buy the printer, nothing works
by pac42 on 2021/02/25 17:46
The app won't work with the printer. The printer won't talk to anything. Even the box I am trying to type in now won't show what I have written. Nothing works. Just say No to HP.
scanning
by justdating on 2021/02/25 17:32
hate it for office work i just want to go to the printer hit buttons to scan email etc. using my phone is ridiculous
HP is Primo
by Divaprof on 2021/02/25 14:56
I have bought over my lifetime every printer type available. It didn’t take long for me to settle with HP. HP is reliable and very user-friendly. The app for connecting to the printer is easy on your phone or computer. This is an honest review.
printing options
by dlease on 2021/02/25 14:39
I’d like to print 2 pages to one back to back and not color sometimes but I’m not giving these options before printing
The Greatest Application
by Tmanbigdog on 2021/02/25 14:11
I love this App it saves time and a lot of money thank you so much
Have to set up printer each time I use it
by Macey 2 on 2021/02/25 13:38
Horrible!!!
Great
by Rnava88 on 2021/02/25 13:25
Easy to use , handy
HP Smart App
by Hp Quirks on 2021/02/25 13:07
I find this to be a very non-intuitive platform. Wasted lots of time figuring out how to print greyscale, for example. Also did not like having to make an account to access the most used features.
Trabajo fabulosamente
by Lechuza21 on 2021/02/25 11:29
Trabajo fabulosamente
Rarely works
by DJ Trackstar on 2021/02/25 07:29
The printer rarely works. I’m constantly unplugging it and pressing a lot of buttons frantically trying to get it to work
The Worst
by forcelandl15 on 2021/02/25 01:34
The app does not work on my computer or phone. It takes hours to print, if it even does. I also can’t print from my email, it has to be in the app which is not what I need for work. I need to be able to print at all times.
This company just wants to gather your private information
by Astadiablo on 2021/02/25 01:33
All I want to do is use the printer to scan a document and I have to give HP all kinds of personal information to use this feature. Outrageous! I don’t want to give any information! I just want to use the product I paid for!
When’s the ios14 update?!
by drew6theman1 on 2021/02/25 00:25
Can’t get printer to connect with the new iOS software! Such a pain!
Thank you
by dsantaella on 2021/02/25 00:02
Really nice and easy to use. I love this hp
Works great, thank you.
by Conguero#1 on 2021/02/24 22:11
Great solution for image scanning and transfers.
The best
by hp vick on 2021/02/24 21:26
Does everything. It’s djis perfect
Reliable! Easy to use!
by d kirkendall on 2021/02/24 20:55
One of the BEST COPIERS I've ever had!
Good app.
by natv722 on 2021/02/24 20:48
When printing photos wish I could print multiple pictures on one 81/2 x 11
Minimal features so not useful
by Differentways on 2021/02/24 20:41
You cant alter size only paper size, all the edit features are native to the computer or smart phone. Waste of time
Disappointed
by Jetta Jedi on 2021/02/24 19:45
Brand new, and it stops working. Prints blank pages, with a new ink cartridge. Very disappointed with this machine.
HP SMART!
by Aquitaine77 on 2021/02/24 18:29
NOT til I find where the heck this program SAVED on my iPad!!!! But the scan was great.....NOW I need to re-access the program!!! Which I so far can’t find!!!
This is ridiculous
by Ja'Swayla on 2021/02/24 17:42
The app is not letting me know won’t from my BRAND NEW IPHONE 12
Integration with Cell Phone
by Ja202141 on 2021/02/24 16:42
I really like the easy integration with my cell phone.
Perfect
by culvercrajk on 2021/02/24 16:22
Perfect
Great app
by miranda581582 on 2021/02/24 16:22
I have been using it for a long time. Great app.
Great Printer
by sagittarius42 on 2021/02/24 15:14
My 1st time purchasing a wireless printer & I love it, it has a easy set up app using HP Print app on your phone, makes less noise than my old printer & it print beautifully in color & black & white. This printer also has a HP refill ink program that you can purchase & set up from your phone/ipad/ or computer that will charge your card for the plan you choose. If you want this you have to pick a plan that right for you & It will be delivered right to your door without you having to worry about running out of printer ink , or if you don't want to use the program you can purchase it from store that sells printer ink for your HP printer
Crap
by Usucatgolf on 2021/02/24 15:14
It’s crap half the time so you can’t get more than this. Unless I have the app on my phone, it won’t print on my printer. Also it will not print more than 1 scan from my phone when I need to scans something. Do you know how annoying that is? Of course you do because you made it and are that annoying kid from school that got beat up. Make better products that work like the printers use to! It’s not rocket science guys, come on! You all have community college degrees?
Connecting to WiFi
by Lingelbeast on 2021/02/24 15:01
The directions are very unclear. No where does it say go to settings first. It says click on the WiFi icon. Aggravating
Found bug
by Danmansyx9 on 2021/02/24 14:50
When saving a scan as JPG, the file gets named “.jpg.jpeg” making the file unusable until I manually fix it. iOS 14.2 Edit: update today (12/17/20) did not address this problem. This is causing ridiculous downtime for us. Having to change each files extension not feasible here. Edit#2 Still not fixed after last update. (2/24/21)
Not connecting to devices sometimes
by ktrrang on 2021/02/24 13:15
Printer is not connecting to devices sometimes
Sleep mode
by crabapple968 on 2021/02/24 12:27
Sorry but for right now I give this printer just one star because I admit that I don’t use it very often but when it goes into sleep mode it doesn’t wake up for printing unless I completely unplug it and wait a few minutes while it comes back. Once it starts printing it’s fantastic. If I can get some help on a better way to wake it up without unplugging it I’m sure I would give it a better review!
Amazing printer
by ourTime2020 on 2021/02/24 10:08
We absolutely love our new printer it prints from our phones too !!!
HP Printing Review
by spranks347 on 2018/01/15 21:25
This app is amazing! Here there are 5 people in my house, and only 1 working computer! As my sister is working on her Spanish project, I have to work on Science Fair, and my brother working on his Heritage project, we’re all fighting for the computer. I need to print out my graphs and photos and data tables, and this app makes it easy for my to do that. This app is very accessible and has many features provided. I will definitely be using this app 24/7! I think this app is only for HP printers (because of the app title), but I don’t think it has to be a color printer. My printer is a color printer so I’m not very sure, but if you have a HP printer, I 100% advise you to get this app! This app is free and you don’t have to pay anything to extra features. I love this app and I’ve LITERALLY had it for not even 5 minutes. I got to resize my photo and in one button press print! This app is phenomenal and it is extremely helpful for those with a single computer and struggles around their home.
Sleek but Awful
by saysay123456789010 on 2021/02/04 05:17
I logged in, which all on its own was not the best because multiple times it gave me an error message that was the equivalent of “something went wrong” without any explanation, after struggling with the app for 20min it finally connected at which point the instructions, which are repetitive and clear as mud, were to close the printer door which I did admittedly closed the wrong door and struggled for another 5 minutes. Finally, after going through all that the printer printed the first side of my sheet fine and then proceeded to print some sort of HP tester page on the other side (it held no information by the way) so I reprinted that sheet and moved on to the next which printed the first side fine but for the back side IT PRINTED IN TINY FONT I never figured out why, never changed the settings, never moved anything but the sheets and this happened twice then it printed the sheet right but was missing parts at the bottom so I tried again and yet again it printed in tiny font and then I ended up using 2 sheets of paper which for what ever reason worked and finally finished it up after and hour of struggle (this process started at 9:40 and ended at 11:10). I’ve struggled before with other hp stuff and the customer service are awful and I will NEVER be buying from these people again.
Troubles with scanning
by MTguy23 on 2020/09/27 06:15
When I start a scan job that is supposed to scan several pages, process them, and then upload them to Dropbox the job never finishes. It just spins on “Processing page x”, where x is the last page. Just keeps spinning. Never quits. I just have to force-kill the app. I’ve had to disable the final upload step and do it manually. It had previously been a really efficient way to process a bunch of multi-page scans. Today the printer/scanner had a real fit. It kept “processing” even after I force-killed it. I’d restart it, still “processing”. It finally lost network connectivity. I tried to get to the web interface to cycle power but the pages took forever to load and then wouldn’t execute correctly. Finally all connectivity disappeared, and the front screen went blank. After several tries I finally was able to get it to shut down. Started it up and tried scanning with manual processing and what I did worked fine. Seems like a race/memory leak or something. Is anyone else now having problems? I just upgraded to iPadOS 14.0.0. Five stars if it would work correctly again.
My beautiful, useful and user friendly all in all printer
by SANDRA B 007 on 2021/01/28 09:44
This is the best, most user friendly printing experience I’ve ever had! I love this little machine. Everything is so simplistic. I never have to worry about ink, it actually tells my suppliers when it’s running low and they just send the ink to me in the mail! I love my beautiful, useful, user friendly all in all printer! I’ve done it all with this one machine! I have faxed, scanned, copied, printed, stored documents, edited and uploaded them to others all on this all and all printer. I’m not very computer literate but it easily syncs with my phone and laptop. I have gained so much confidence in my office skills, I now want to further my educational experience! Everything is online, now I feel that I can very successfully complete all of my goals! Thanks so much! Oh yes, last but not least the price is so reasonable. It will pay for itself within the first month! -especially if you like to print your own photos!
I am back HP!
by MattyEMT on 2017/11/26 21:37
I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthew
I’m only writing a review because they keep asking me to write a review so I’ll be honest
by Anderson the awesome on 2020/12/07 20:25
I’m not one to write reviews because I don’t care enough but since the app wanted me to write a review so bad here you go. This app/printer is terrible. Every time, not once not twice, EVERY TIME I try to print something with this app it can’t find my printer. Every single time I have to reset the connection on the printer or restart the app on my phone because for some odd reason the app can’t find the flipping printer ever. If this only would happen occasionally that would be a different story but no this happens every time. It’s my grandparents printer so every time they need something printed I need to do it because there’s no way they could figure it out. The app is supposed to be easy, which it is, only if it could actually find the printer the first time. They need to update the app so that it works with the printer most of the times (note I didn’t say always just most of the times please) instead of me having to screw with this printer every time they need something printed. Hint: I only said the word screw because I’m sure Apple wouldn’t like the f word. Do better developers!!
Finally a printer that I can rely on
by Hppygirl32 on 2020/02/02 22:36
I’ve had all sorts of printers, single printers, multi function monster of Printers and now I have an HP Officejet 5200 all in one. When I bought this I downloaded the app and thought ok now what? I usually just print from my computer or scan from the printer. I never had an app where I can print scan fax or create things from an app right on my phone. Everyone In Our house uses the app for school, work and personal business. I think my fav feature is the ability to scan from my phone multiple pages just by taking a picture of the pages. Then I can email, text, fax save all from my phone! It comes out like I ran it through the printer directly. This app is easy to use! I also signed up for the instant ink program right from the app which is a really great deal, and it is all managed from the app. Never run out of ink again! Download this app
PERFECT!!!
by fb: Kord Inkmasta Berry on 2017/10/02 18:00
Hi, I am a self-employed Tattoo Artist. I have tried several brands of printers along with the apps that come with them. I have an iphone 6s plus. I just recently purchased the HP Envy 4512 for quick use while out of town. This is my first hp printer in about 10 years. Epson printer app works great for my use, well at least i have gotten use to its minimal customization. I was blown away when i tested the direct mobile-to-printer capability because i wanted to print something really small to not waste ink. I could literally manually rotate and resize the image to my specification. I am absolutely so satisfied. Wow. I always wondered why these companies make an app for the products and you cant hardly do nothing on it. Technology is how we live now days and I'm so excited about this app. This is my first time doing a real review but i had to take the time out of day to let others know. Super excited!!!!!
If it is business critical, get an Epsom.
by RedRoseAlways on 2018/02/15 15:50
If you need a reliable printer that is business critical, return the hp while you can. Cute for home or casual college use but if you need it to be reliable for critical tasks, do not risk this product line. The app should clearly be called hpStupid, not hpSmart. I laugh at that welcome screen. I had just enough time to scan one very important, business critical document before work that was 15 pages long. Not too complicated of a task. So I scanned it with just seconds to spare before my ride to work. I first tapped share and save 15 images to phone so they would be safe. POOF. ALL GONE. The app went back to the main menu and my document was GONE. Well, at least it saved pictures of my .pdf to my photos so it's SOMEWHERE, that's why I clicked that option first below saving it to a.pdf. NOPE! It randomly threw the first three introductory pages in there that I DIDN'T need as much, but the important stuff: DEFINITELY NOT THERE. GONE. No time to rescan it all now, I'm at work without it using their epsom printer to get the job done right and on my lunch break I'll be shopping for a new epsom printer and tonight I'll be returning that crappy hp system.
Can’t print from iPhone 12
by sha-BLAM on 2020/11/08 03:10
This app was functional on the iPhone 7 I had. The only issue was I wish I could print directly from gmail attachments but I have to pull everything into google drive to print. If there’s a way to print through gmail and I missed it...then I think it should be easier to figure out how to print from gmail so that’s still an issue to me. Beyond this though, I am now on an iPhone 12 and this app is basically useless. It’s connected to the printer but every time I try to print I get an error message telling me there’s something wrong with my internet connection. This is the only thing on my phone where I have trouble with the “internet” so I’m positive it’s not my internet connection. I switched back to my iPhone 7 to try it out and was able to print just fine. The support experience through the app is terrible, so that’s why I’m writing a review here. If whatever bug with the app on iPhone 12 is resolved, I’ll adjust my review but for now this app is totally useless to me and I can’t print anything.
Terrible app
by OliShah on 2020/12/26 18:16
This app DOES NOT WORK, nor it is required in order to use HP wireless printer. I finally figured it out. I was trying to set up my new hp printer and followed instructions that came with it. Second step was to download the app than everything else would be set up from the app. After connecting my printer to my WiFi next step would be to set up printer in the app. It would not work. It kept popping a window saying No network connection, try again. EVERY SINGLE TIME. I finally contacted customer support, which halos was useless. They wouldn’t know what the problem was either and couldn’t help me. Finally after a couple of hours of frustration and almost decided to return the printer I decided to just try printing something from my phone. iPhone had an option to print from every photo, document and everything. I started printing everything from my phone, pictures, emails etc just to make sure it works and it did!!!! I don’t need to use this useless app at all. As long as my phone and printer connected to the same WiFi, it prints just fine. I deleted this “smart” app. Can’t believe I was blaming my printer!!!
Very Useful App
by Zach the Apple User on 2018/02/09 04:31
I find this app to be quite useful as it gives me a variety of options of printing from my phone. One feature I just took advantage of was the ability to link to Google Drive. This is useful to me because my school uses Google drive heavily, and my school laptop only prints on school network printers. This app allows me to access my drive and print at home through my phone. My only complaint with the app is that when I am on the preview to print a document, it takes awhile for it to be ready to print as if it’s not connected. In a minute or two it will give me the option to print as its ready. This could be reasons other than the app though, as I have an older HP printer, and my home network can also factor in. If you have an HP printer, I definitely recommend trying this app. I don’t regret it.
It’s better but not great. Still very clunky but at least a step in the right direction
by EponineB on 2020/01/09 21:51
The most recent update seems to be better and easier to change page size, certain pages etc. However the app gives no real direction on how to actually do it and their online support is subpar at best. A few tips for i-phone users, but make work for others: Changing document size: Select your document or let automatically pull up from your phone. Select the circle on the bottom that says print to pull up the print preview. Then click on the document to pull up the submenu on the bottom that allows you to resize and move. Click buttons that says resize and move to see options. When finished select done at the top of the screen to save changes. Printing page range, quality, color, quantity, 2-sided etc: Select your document or let automatically open from your phone. Select the circle on the bottom that says print to pull up the print preview. Go to the bottom of the screen to the little line above the printer name and swipe up. This pulls up the menu with the other available options for printing. Swipe back down to close menu. Hopefully this helps as the app is not very intuitive. I don’t understand why the size changing function is not on the slide up menu with the rest of the options but at least it is an option again.
Decent app
by KillThrillKult on 2020/02/10 10:00
I like the app its fairly easy to navigate. The printer is ok it uses a ton of ink and the low ink indicator is not very accurate I threw away a couple cartridges before figuring the stupid pop up was not very accurate it will print a lot more before needing to change it out and even after I put a new one it still pops up when I print from certain devices. And last it’s not compatible with a lot devices. Not sure if I just bought an odd model or what but the model above and below this model number seem to be compatible with everything. Guess I’m just not lucky with HP printers. Last one I bought was a diff. brand but it worked with all my laptops , phones and iPad. And didn’t beg for ink every two weeks. But it did break in about a year so. I guess this one with its faults is the best choice
Disappointing
by TedVTedV123456789 on 2020/09/17 17:15
I can understand the ease of setting a device like a printer up with a phone. It’s a great idea, unfortunately it doesn’t actually work. I went through all the steps as outlined in the app when prompted ... and the process timed out. When I tried to redo it, the app said my printer was ready to go; it wasn’t and I couldn’t print anything. So I switched to my laptop, which I’d be printing with anyway. The software told me no ink was installed, because ... duh, the program on my phone hadn’t had a chance to even get that far. Anyway, the desktop app told me what was wrong, but not how to fix it. I opened a panel on the front of the printer and took care of it myself. Since then I’ve had any number of problems, from the printer not connecting to the app, to it printing test sheets for no reason, to it printing the same page multiple times despite my having set copies to “1” and clearing the job list. Long story short, this app would be great if it worked, but it doesn’t, and while I can get my printer to work (sort of), it doesn’t work very well...
Very Dissapointed
by Dissapointed in Detroit on 2019/11/04 01:11
I am very disappointed with the ink program. Upon starting I received two large cartridges. I didn’t print out ten pages when the color cartridge would not work. I kept getting an error message and though I would be contacted by HP. Then a week later my son needed something printed out for school. I would up going to the store and purchasing an ink cartridge so he could do his assignment. My credit card I used for the ink program expired about the same time and I did not respond to the emails they sent me regarding payment due and found out quickly that they take over your printer and you cannot use it until you are paid up. So all in all I’m paying them even though the cartridge they sent me was very short lived. I guess I’ll have to call them up and find out when I can get out of this program without them shutting down my printer. This program is nothing like I expected and in the long run I am paying much more than if I had just purchased cartridges from a local store.
Easy to use
by EnsureMax on 2020/02/13 06:20
I enjoy using my hp printer, scanner and copier. Everything is literally at the palms of your hands. I mainly use it from my mobile app, instead from a laptop or desktop. To avoid going through all the steps of starting up a laptop or desktop. The only reason I gave it 4 stars, because I really don’t care for the company charging for papers that’s printed. I can go to the library to print papers because it’s the same amount of .10 per page when ordering HP’s ink refill service. I have to pay for my own paper and pay for my documents to be printed after paying for the printer. The only reason I might still use the service because I’m always forgetting to buy ink when it’s needed during the middle of the night. HP sends ink to your mailbox automatically when ink is getting low in the printer. Do some better about the price of paper being printed!!!
3 for setup 5 for function
by Heidide on 2018/07/30 19:15
The setup was a bit of a pain and at times confusing in regards to the wifi requirements. I realize that it could’ve been entirely due to me, but keeping that in mind I do think the app’s user interface should be considered despite experience level. I am no expert, but also not a novice. That’s my very minor complaint and it doesn’t affect its rating so far. It’s been great for remotely scanning documents from the printer to my phone, printing, and even allows for some readjustment for size. That’s been a great feature when I’ve used it for art projects. I would love to see more customization for sizing, positioning, and preview, but I haven’t fully toyed with the app yet and it may be there. If not, that would be a request and still doesn’t take away from the 5 stars.
Cartridge Hostage Crisis
by cool your jers on 2020/03/23 17:33
I have had my HP7850 for about 1.5 years. In that time I have printed a small number of documents. Some for school and some personal. I am on my third set of cartridges due to printer not working properly. The tech support had me run several cleaning cycles to get it online the first time. It wasted all my ink on cling on a new printer. After that I could not even print black and white because the color cartridge was out of ink. I’m on my fourth set of cartridges, and have barely printed anything. And there is a problem with the color cartridge. If I print quickly after reinstalling, then it prints. If I wait a couple minutes the printer reports an error with the cartridge on the printer and my phone app says the color is out. Obviously it is not out. This is due to the computer chips on the ink so HP can hold you hostage and rake in money selling you cartridges that cost them pennies to produce. Give me a printer from 10 years ago. I did not have these issues. The technology hasn’t changed much mechanical for a long time. It’s all in the software.
APP to the Rescue!
by Yikes Tykes on 2018/08/12 00:27
I have a 2year old $400 HP Color Laserjet Pro MFP M277dw that suffered a hardware failure (nothing that I did) and now the display screen is blank. I spoke with HP customer service who diagnosed this problem and said that there was nothing they could do and I’d have to buy a new machine. WHAT?! They only warranty their products for 1 year and the extra coverage that I had purchased through Staples expired just days before this happened. NOT HAPPY... I had a $400 machine that was essentially a paper weight. With this APP, I have regained some control of my machine since I can no longer use the touchscreen on the actual printer. (Btw, HP did not suggest the APP as an alternative control, I found the APP by talking to a friend.) I have given only 4stars, because although the APP works great, I’m disappointed in HP and their product and the APP does not control ALL of the functions of my All-in-one.
Extortion!!!
by Baby Konz on 2020/12/01 21:46
First of all, the App is entirely too busy and needlessly complicated when every picture or document on your phone has the ability to be printed from its original application. Then, you can scan documents if you have iPhone “Notes” without having to go the app. Besides, HP still stores the information you scan. Furthermore...I used the instant Ink program and got my first one in the mail. Somehow a glitch in that particular cartridge made me call support because I couldn’t use it with my printer. After an hour and a half, resetting my printer and uploading new software to the printer, I couldn’t get my printer working. It’s extortion when you can’t use the printer you purchased with the ink you purchased and you’re forced to spend more money to get it to work. I bought all I needed and I’ll never go back to HP, of that ridiculous application. Oh, and don’t get me started on outsourced customers service. Nothing better than being frustrated and having to speak to someone who is incredibly hard to understand.
Nice printer
by DS Johnson on 2020/06/18 02:28
So far so good. I pick this printer because I needed one and having a hard time trying to find them online or in the store. I also wanted to try Insta ink. I dread going to the store purchasing ink so knowing it will be shipped based on usage is a win win for me. Very easy set up to get printing, easy registration for Insta ink. I like that it doesn’t have a lot of buttons pretty much a clean printer. I want to use for printing on iron on transfer and other various craft projects. I will see how it does for photos as that is important. The scan process was beautiful but I was a little confused at first how to work it but figured it out. When I was searching for printers I didn’t even look at the details for this one, glad I chose it. I will try to remember to edit after I print photos to review.
New Beginnings
by swimtwome on 2020/04/14 13:57
I am so happy with my new printer especially after being able to it set up and print my first page today. We are all emotionally mentally and physically going through a hard time in our lives with the Coronavirus pandemic and it can be very overwhelming and hard to concentrate which has been my situation. This is the first step towards me becoming a small business owner, a side gig until I am back at work and when I am blessed to retire early in the next 4-5 years this will be my full time gig. Starting out with a small budget the cost of this printer did not set me back financially and for that I am appreciative. Going forward I will not take “time” for granted. Everyone reading this review no matter what your faith let’s keep pushing.
HP Quality isn’t what it use to be!
by Nik-Nik3 on 2019/03/26 18:37
HP has gone down hill. I spend a ton of cash buying their brand computers & all in one printers & they NEVER hold up anymore. Computer was bought brand new at same time & recently the hard drive failed. & it barely got used. This printer is crap & this app isn’t any better. Why can I not print multiple pics on one page?! Back in the day they had that feature. I will NEVER buy anything HP brand from here on out! this printer has too many issues & it’s not but a few years old. Nothing they make is made to last; like it was in the past. I have always been a huge #1 fan, not anymore. HP was the only brand I’ve ever bought. That ends now! & ink should never be as expensive as HP demands. For now on out; if companies want my business they will have to earn it by making quality products & I will never buy anything else with such a short warranty. If you believe in your products then you will stand behind them.
I love this printer
by Evon Jennnings on 2020/03/28 04:12
I have always loved HP products but is wasn’t until recently when I tried to be cheap and buy an Epson product that I realized how much I missed and love HP. I brought an Epson all in one WF 2540 at least 5 years ago and I didn’t really start using it until about 3 years ago. It could have been the fact that the technology was out dated but I don’t want to give them any excuses because I had my HP for 10 years before she died on me. There was always a problem and their printer always found away to annoy me. I have found a new love with the HP Printer and their app it makes everything so easy. Plus, I get to do most of my work on the one thing that stays in my hand and that’s my cellphone. The app is extremely useful as well.
Simple and Easy To Use But...
by skillymcmyles on 2017/10/27 23:57
I needed to scan and email some documents and the app was nearly perfect in helping me succeed however I made the error of adding too many documents to one pdf. You would think a simple fix would be found within the app, however, once you scan a document and save a file as a pdf you can not separate the images. They are saved as one slide show and you would have to go back and rescan each item and save each item as a downsized image that way. If one could simply edit the saved pdf after within the app after a save, I would rate this 5 stars but it inconvenienced me snd caused me to have to use an external source to achieve my goal. Emailers be mindful and check your Pdf sizes before considering yourself safe to save all those scanned documents and go about your business with this easy to use and confuse app.
Clunky
by Sandipez on 2018/12/08 19:06
It works but initial printer setup was painful and slow. App menus pretended to go to another menu but sat on existing menu with title changed. Rebooted printer and app and things worked better. No back option when going to send a link to someone else. Option to change auto off timing but is preset? Still shows greyed drop down. This is somewhat outside of the app but when ordering ink the app opens a browser. It does automatically send the printer model but the site doesn’t actually show ink for your printer. It seems to try and then gives up, showing the generic options like you didn’t search at all. For our printer if it auto shuts off there is no printing to it until someone gets up and turns it on again. Probably more a printer feature issue but app could have wake up in it. PCs have had the option for over 2 decades.
I’m LIVID!
by Utility68 on 2018/11/29 18:25
Clearly, they make their money by selling ink, so they want the printer connected to every device, web service and potential user imaginable. That capability is great, but if you unknowingly check a box that gives them the right, you’ll come into your room/office (like I did) to find a PRINTED notice that my FIRMWARE had received and installed an update while I was away. You HAVE MY EMAIL ADDRESS! You have access to my phone AND Mac apps, but I need a color page with about 300 words telling me that a firmware update occurred? Well OF COURSE THEY THINK I DO... just waste away my ink AND paper notifying me of something that 52 million other apps/devices/operating systems do JUST FINE WITHOUT USING PAPER AND INK! Ugh. So now I’ve shut off virtually EVERY ASPECT of this printer’s connectivity, because I STILL don’t feel comfortable that I actually know where or what I checked giving them the right to print things on my printer while I’m not even there... OR AM THERE and have the misfortune of leaving paper in the machine!
WOW
by onoyoudont on 2020/04/02 02:59
I was just commenting to my husband about the ease of setup for this Envy printer by HP. Just plug it in, choose language and country, download app suggested on my phone and the directions are so easy, It basically does it all by itself. In no time it was working off any device. Also the print quality is excellent!! Absolutely clear, in sync and good color depth. I am very impressed since my last printer like this with all my needed bells and whistles required hard wire set up before wireless, driver installation by me and multiple pages of printing calibration. Just a note on the price: $30 trade in on an older printer trade in and $100 sale off original price as well. Less than $150 for printer and 2 new ink cartridges, for after the demo ink runs dry!! Thank you!
Accidentally found this app
by cantwait2retire on 2018/07/09 00:55
I have been looking for an app that scans and emails, straightens out scans, etc. After reading reviews, downloading a few and trying them, and so on, which by the way, was disappointing because most of them have subscriptions. I will not pay for any subscriptions for a scanning app. If I found one that was good enough I wouldn’t have minded paying for the app but not a subscription. However, Apple does not allow you try apps like I was able to with a past phone I owned. I have an HP printer and when this one popped up while I was doing another search I was pleasantly surprised after downloading it and giving it a try. If you have an HP printer give this a shot. I don’t believe you will be disappointed.
Finally figured out how to resize photos on updated app
by Marna3 on 2019/11/11 21:22
I finally figured out how to resize photos with the updated version of the hp smart app on my i phone. The hp community wasn’t able to help but after many attempts I accidentally got it to resize. You click on the blue square that says print. The select your photo and click print. Then click the tiny arrow in the upper left corner of your photo. If you don’t see the arrow, click the upset left corner of the photo anyway. At the bottom of your screen, click the icon labeled manual. That will allow you to resize the photo with your fingers. So glad to find this feature did not disappear with the update. It was just difficult to find. Great app and I use it all the time!
Absolute trash.
by BethP1394727 on 2020/12/21 23:00
HP’s services are an absolute joke. I cannot get support on my printer because it’s out of warranty? You have to call, go on the website, call again, visit the website. You get directed in a million circles. My printer is two years old and does not print after first and second level cleaning it advises me to visit the website for support which I am unable to access since my warranty is out of date. I have to pay a monthly fee for “services” to send me new ink when I run out but I can’t even get through a cartridge without issues printing. As if 2020 hasn’t sucked enough the lack of quality in their overpriced products and run around so-called “services” are the cherry on top. Working from home is usually a breeze but since I am unable to print quality pages my job has become far more complicated. The last time I needed help with my printer their “support team” was condescending rude and provided no real solutions. thanks for nothing HP.
Five Star Fax
by jsjacksgirl on 2021/01/06 22:05
I had a important document to send to IRS regarding a stimulus check going to a closed bank account. I tried 3 different apps on the IOS App Store and all three offered free trials that tried to charge me when the fax was actually sent. I have a HP WiFi printer and decided to try the HP Smart App to see if it possibly sent faxes. Not only did it send faxes, it gave me a 30 day trial without trying to get money out of my pocket today. I realize people use free trials for a one time fax, however the next time they need to fax something they would remember the free trial that went so smoothly. That being said, HP is now my go to app for printing and faxing. I have used Hewlett-Packard Packard since it’s inception and love them even more if it’s possible.
HP means “Highly Professional.”
by kool kit on 2021/01/17 03:38
I have been very pleased with my HP Envy series home printer. It is very easy to use and my favorite fact is that is very easy to print from my phone app as well as from my laptop. It is a very useful copier. I do not use the scanner feature very often, but it is also helpful, and I am glad to have that feature. I would highly recommend this for a general use home printer, but I wish that this unit had the capability to zoom or minimize images. I rarely use the color printing, so my color ink cartridges just dry up and the color balance is not very consistent or accurate. Also, it does not have the capacity to do multiple copies of “back to back” (2-sided to 2-sided) copies.
What a horrible user experience!
by SendingOutAnSOS on 2021/01/16 16:15
First, if one is using an iOS device, they do not need this app to print docs (thank goodness!). This app is simply put, a money grab by HP to push their awful monthly plan on customers who already purchased their printers. They do NOT accurately describe monthly plans (there are none starting as low as $.99). But let’s get back to what the app should do but doesn’t... how about giving the user the ability to check ink levels??? Nope. How about a quick easy link to the HP store to order replacement ink cartridges? Nope. When hitting the link I’m presented with the wrong printer model and mine isn’t anywhere on the store’s site. Then the ink cartilages do nothing to provide useful information (such as what color cartridges are included). Instead it’s just a pitch about the great quality of HP ink. Guess what? I’m now more determined to find alternative ink solutions other than HP. This reminded me why I didn’t bother a printer for so many years.
Good Functionality
by Ruth NYC on 2019/11/06 15:42
The convenience of being able to wirelessly connect all my devices to the printer via the HP Smart app is amazing. And even better, the app allows me to do so much more. I really like the possibilities it offers even though I haven’t had the opportunity to explore most of the other features as yet. One thing that struck me as odd, however, about the print feature is that when I sent a print job from my iPad instead of my laptop computer, the font was increased turning a one-page document into a two-page print job. I printed the same document again from my laptop computer to see if the same issue would occur but the document printed just fine that time . I didn’t test the print quality from my phone but I wonder if the issue impacts all non-computer-initiated print jobs.
Overcame relocation issues with great response
by IInvest on 2020/12/19 14:18
Not very long after obtaining my HP ink less printer, we packed up and moved from our home of 15 years and relocated to a senior living facility 8 miles away. Re-establishing our connections proved to be very difficult as the installation disk and instructions failed to accompany us. In this pandemic time getting support proved difficult. Fortunately our son had been a pioneer with me of entering Apple products in 1974. As an undergraduate at Duke University one of his majors was electrical engineering. He has gone on to medical school , residency and practice as a heart and lung surgeon , including transplants. Without him I would not be in a position to function in supporting COVID-19 medical support and writing some history.
Persistent Printing and Scanning
by Valid ode on 2020/12/11 19:30
I have had nothing but problems printing and scanning since purchasing the HP 5200 Series All-In-One Printer for the past year. Because of Covid it was nearly impossible to reach technical support without first having opened a ticket. When I finally was able to reach someone it took 4 hours for tech support to get the printer to print and scan. Also the tech told me there was an unrelated problem with my computer which he could fix for $100. It’s important to note that I never had issues before with my Mac laptop prior to this call. Problems still persist to this day with the unit which must be unplugged each time to get it online so it will print or scan. I am totally disgusted and would not recommend any HP products based on my experience. In the past, HP was known for the quality of their products and support. My question is simply what happened?.
Wow.
by Gjoliver on 2020/07/11 04:25
So I knew about the B.S. that it is to use HP Brand ink figured work around it with 3rd party inks fine whatever I’ll bite for a 50$ printer. Buy the printer and install this smooth looking app cool seems neat have some cool features which would be great if the thing would actually work. The app fails to connect forces you into command screens to get anything done then makes you jump through 30 hoops just to find out that your setup failed and gives you no ability to connect again, besides a useless retry button. You have to force reset the thing to attempt the disaster that is an HP all over again. The people can’t even print you an instruction booklet and instead force you to print it yourself. TLDR: HP is literally the worst. I’d rather stick a cactus in my anus then ever use this gigantic 50$ paperweight ever again. Thanks for the headache HP please continue dying a slow painful death I hope you get replaced by a cheap knockoff Chinese company.
Never works
by John Jerackas on 2019/10/25 03:19
I have to keep unplugging and plugging it back in so it will say it it connected to our internet, so can’t use app and most time on our phones or tablets it says no printer found whenever we need to print something. So far I hate this printer because it never will find the printer when needed and actually print something. Our old HP printer never did this, this new printer 9010pro series never ever works when needed, our laptop won’t hook up to it either, it says it did but when you try to print it says error, or need to download driver on computer which it says we already did, getting very frustrated !!! Tried to use the app to print and it said no air printer found!! Please fix, a direct response by email would be nice with a solution, I’m ready to get rid of our HP printer and computer and try a different company brand, we are tired of it never working when we need it to.
Well done, HP Devs!
by GreatBritain87 on 2017/10/30 14:56
I wanted to print something but did not have my laptop handy. On a whim, I searched for an app that would allow me to print directly from my phone to my HP D110 series printer. This app was incredibly easy to set up. A couple of clicks, and it had automatically detected my printer. I love that it displays estimated ink levels. Honestly, the longest part of the process was finding the document I wanted to print from my gmail inbox, and that is just down to my own search speed. I've only used the app to do one thing, but it did that one thing quickly and with absolutely no fuss. If my other experiences using the app are like this one, a five star rating will be well deserved. Well done, HP devs!
Really excellent, except that
by Starfaced5 on 2021/01/27 20:43
Terrific at what it does, but a wee bit hard on the learning curve with regard to SAVING documents. Just best to EMAIL your scanned results to yourself. THEN work with document storage in your normal way, using your own, your preferred, naming convention. Too much trouble when you're on the fly. Wait 'til you have a moment to name the file. Pull up the email you sent to yourself—- now name the documents from there, and file it where you like. App works great with my Envy 5660. Before installing this HP app, I was printing bedsheets—-wall graphics——uhhhh, no. HP app tamed the beast, brought everything down to size. Have recommended this app to friends and everybody likes it. Actually works hand in glove with this Envy 5660.
Amazing quality
by yoleezzy on 2020/07/21 19:25
The HP smart app works so well I found myself at the ease of comfort with the joys of simplicity the printer practically set everything up for me I had a minimum amount of stuff to do it was so comfortable it was so familiar it was so absolutely and positively inspiring and enlightening the experience must be tried by one and all you will never know just how great it is to have this app unless you have an HP printer to complement the app itself it is so user-friendly did a four-year-old could do it from anywhere in the world my dad this thing is Bluetooth and Wi-Fi direct thank you HP for your outstanding quality and your customer service and for all you do for us thank you Monte Luker.
Best printer and easiest set up ever
by JoanieCoxHenry on 2020/07/19 22:13
I’m a total Apple person and I have always hated that Apple doesn’t make its own printers. Well, if Apple made a printer, it would be the HP Tango. This sleek printer was a dream to open and set up. The HP Smart App streamlines the set up process. I was printing in less that two minutes after taking this magical machine out of the box. And to further make my life easier I have also signed up for the HP printer cartridge service so I will never run out of ink. Now that many of us are stuck home, having a home office printer has never been more essential. If you’re in the market for a printer that is beautiful to look at and also prints beautiful products, this is the one.
Easy, fast, prints full image on a page
by Jwolve614 on 2018/12/01 11:22
I have been looking for some kind of tool, app, workaround, or printer adjustment I could use to make my HP OfficeJet Pro 8610 print as I want. When making a screen capture image of text Air Print truncates the image and crops off part of the image; usually the bottom. It does not print the full page. Admittedly, Air Print works correctly for all other type files I’ve tried to print, but for some reason, images are a problem. At last, I’ve found HP Smart is the answer to my problem. It was amazingly simple to install; I downloaded it, opened the app and it found my printer on its own, read the status of my ink and offered several other options with which I could experiment and examine. But, I was thrilled when it asked for permission to access my photo file and then printed my selected images faster, cleaner, and correctly; displaying the full image to print. So, if anyone is looking to have their HP printer printer images correctly, this is a FREE app to download and provide answers to this Air Print issue.
New HP 6055
by beeboperoo on 2021/01/16 19:40
I wish I could love this printer. I wish it came with a printed manual. I had to search on You Tube to find the set up instructions. Couldn’t even find the paper tray without that video👎It works fine now that I have spent nearly 3 hours setting it up. The initial problem was the short electric cord. I had to reconfigure my extension arrangements because I’m also using the space for my Ham Radios! My 14 year old HP printer no longer had drivers for MacOS 11.1, but it had a very long electric cord. I love(d) that printer. I do like the WiFi and remote printing because I use my iPad nearly exclusively. Now I no longer have to send the print to my lap top email to print it. That in itself is a plus. I’ll simply get used to it at my very ripe old age!
First use, already glitchy
by KSC1234 on 2020/12/07 15:59
I’m setting up my printer for the first time using the app. Things were going well until I got to the install the ink section. The app froze for a while, then said there was a problem with the printer. I checked the printer and there appears to be nothing wrong. I restarted the app to try again. It froze again, then said there was a problem with the printer. This time I just bypassed the install section and just tried printing a test page without any direction from the app. The page printed without any issues. So, I’m not sure why the app keeps freezing and telling me there’s an issue with the printer. I want to sign up for the ink refills, but I’m hesitant to put my personal information in an app that is already being glitchy on my first install.
For business anywhere you go!
by Chocolatenova on 2019/03/10 16:40
Hi all, it’s not often I rate an app. So if I gave it a rating that means it’s really useful and gets the job done. I work with various contractors and I’m a very organized person. If you need to take a picture (or multiple) and converted it into a .pdf format (you can also name it) and saved to different accounts such as a OneDrive account, google drive account, iCloud account, etc... You have chosen the perfect app! Lastly, if you have a printer in your home or whatever network your on, that is an HP printer, the app will pick it up or you can add the printer to the app for direct printing! Btw it will show you the level of ink the printer has. My only problem with this app is that it doesn’t have an icon or auto setup for Onedrive however you can still send your PDFs/documents to the account. The other accounts such as google drive, facebook and Dropbox is readily available. Again this is not a set back on the apps capabilities to get the job done, it’s just extra if they had it and would make it easier for those like myself who utilizes one drive. Great app! Good job HP Thanks for reading.
Love it!
by TitiasReviews on 2020/03/03 17:28
This app makes it so easy to use my printer wirelessly! I once scanned a 150 page document with No Issues! It allows re-ordering of the scanned pages and allows me to easily send the documents to any media of my choice. I like the updates about my printer’s ink levels. I love how I can conduct my business using this app from my phone. The app appears as an option to print from my iphone and within other apps, which I love. It is consistent and reliable! I like the printing options within the app so that I can avoid wasting paper. Meets my needs for larger and smaller projects. The imagery of print/scanned documents in the app is also very clear.
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All Versions
5.0
1,925,951 total
 5
1,700,357
 4
138,432
 3
37,533
 2
12,454
 1
37,175
Current Version (8.3.1.1556)
5.0
1,858,752 total
 5
1,642,942
 4
132,300
 3
36,008
 2
11,897
 1
35,605
Version History
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