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App name
HP Smart
Description
Print, scan, and share files by using HP Smart with your HP Printer. HP Smart makes it easy to get started and keeps you going with features like Print Anywhere or Mobile Fax! · Start with a hassle-free set up, then print, scan, copy, and share files directly from your mobile device to your friends, co-workers, or a linked cloud account · Manage or print to your printer using any network connection · Order supplies, get support, and manage your HP account straight from the app · Create high-quality scans with your mobile device’s camera or import existing files, then preview, edit, and save them as PDFs and JPEGs or send them in your favorite cloud storage account · Edit and enhance your photos by adding filters and text, cropping, and adjusting the saturation, contrast, or brightness · It’s easy to send secure faxes from the app with Mobile Fax · Be more productive with Smart Tasks—customizable one-touch shortcuts · Access hundreds of printable crafts, cards, and learning activities for free with Printables! Get involved and get your family creating together! Some HP Smart features require a network connection and an HP account for full functionality. Certain features/software are available in English language only. For a full list of supported printers, visit: http://support.hp.com/us-en/document/c03722645?openCLC=true
Stupid connection requirements
by Asfsdgsdgsrsdfsefsr on 2020/10/27 06:07
Why in Blazes do I need to sign up for hp services to access my printer 2 rooms in my house away, to print a document or to scan one? I didn't try every option in the app. But assume anything you want to do requires that. And why in blazes is there no simple SCAN option? And without the need to contact hp services. And why will it not use my existing hp account i created when i set the printer up? Or did HP already delete that account because i havent used it in 30 days? This app used to work just a few weeks ago. Now, no more. AS USUAL youve improved it to the point of non-useability. I used to love HP products. Now will not buy another! Add to that, now impossible to sign in because your app doesnt properly interact with ipad. Used to be all i gad to do was be on the same network with my printer. This app is TRASH!
Easy to use
by Timecone on 2020/10/27 03:20
Great interface
HP and their Apps HP Plus 4152
by Ahmuq on 2020/10/27 01:35
This printer is difficult to set up and all but requires the app. I am fairly computer literate and had to wrestle with it for over an hour. This should be far simpler to connect and get up and running.
Always An Issue
by exhausted100 on 2020/10/26 23:59
The printer never stays connected. There is always a problem when I try to print. I always yes always have to go through some kind of problem shooting or set up to get a quick print. I shouldn’t say quick because I spend at least 30 mins trying to get the printer set up. WASTE OF TIME, RESOURCES AND MONEY.
IMPRESORA
by @ntonio2020 on 2020/10/26 23:41
Desde que tengo mi IPad no había tenido la necesidad de imprimir algún documento hasta hoy. La configuración del equipo fue bastante rápido y pude imprimir sin problemas.
App is bad
by husker990 on 2020/10/26 22:57
Crappy app. Constantly causing issues. Will never buy another hp printer.
Printer and app are weird
by twanisham on 2020/10/26 22:20
The printer goes offline quite often, and I have to reboot it all the time because it doesn’t “remember” me. Same thing for the app. Less than stellar. Why haven’t these issues been fixed? It’s literally been years.
HP wireless printing saved my butt!
by fixierider0204 on 2020/10/26 21:46
So my computer was out for a few days and I didn’t have a way to print shipping labels and the HP5055 was able to print from my iPhone and so my labels didn’t even have to take a break nor I have to take a break from my work, thank you guys
Love this printer
by 2treks on 2020/10/26 21:36
I am a grandma who is not very tech savvy. I love this printer. I was able to unbox it, set It up and start printing with minimal difficulty! It does everything I want it to do- copy, print from phone and laptop, scan, print photos. It’s fast and quiet compared to my old printer. I love the instaprint ink replacement program. I’ve been printing a lot of projects and “voila” my replaying arrived today just as my cartridges were getting low. What’s not to love?
Don’t buy
by MeOct2020 on 2020/10/26 21:12
Printer works ok but the app is TERRIBLE
Great
by akrundustin on 2020/10/26 21:04
Great product
Hp app is awesome
by tandjuana on 2020/10/26 20:56
Having the HP app on the iPhone is great interface with my old HP printer
HP smart app
by Santee1978 on 2020/10/26 20:46
This app is awesome. It is easy to use and makes life easier.
Printer rating
by larstah on 2020/10/26 20:23
Worst printer ever....
Nice
by Dot2811 on 2020/10/26 19:47
Nice
HP Smart App Review
by brynlee ann fitzgerald on 2020/10/26 19:46
It’s great but a little slow I would say.
Headache
by rdt% on 2020/10/26 19:17
I bought this printer thinking since it is an HP it will be great. I only actually am able to print about one item out of about 15 attempts. I constantly get error messages saying I don’t have enough memory. I am using a IPad Air and memory has nothing to do with it. I like to print recipes from YouTube but I can’t print any of them. I am deeply disappointed with this printer.
Easy set up
by Arla girl USA on 2020/10/26 16:35
Very good quick, quality print and set up. Well done.
have to create an account to print
by DKinnyc on 2020/10/26 15:39
have to create an account to print. you have to go through all the hoops to create an account, verify account, share personal info with HP and others. Just to use printer.
Mobile Fax
by razzpat on 2020/10/26 09:54
Does not work. It says my printer is ready. I push mobile fax. It proceeds to process then says my printer is not available. But is shows my printer when I push the + and says it is ready but then says printer is not available. They say free trial but you get nothing. It does not work. Do not recommend.
Ditch the app!
by bethy122782 on 2020/10/26 00:25
I am have a nightmare setting up my new house printer! I already have one and set up was great. Three hours so far and still not set up!
Mejor de lo que pensaba es esta app
by 1234568642846444 on 2020/10/26 00:02
Lo ame
Canceling
by Mozart-2012 on 2020/10/25 23:27
I have tried several times to cancel this account. Printer has not worked for over 4 months and I’m being billed for a service I don’t receive or the ink cartridges either. Please cancel My account today I am very disappointed
Support
by 5starfun4me on 2020/10/25 23:26
Support had to help me set up my printer and did a fantastic job!
Great
by Foodpopcornstyle on 2020/10/25 21:54
Awesome!!!!!!!
Simple Setup
by baker127860 on 2020/10/25 20:33
Working within 5 minutes from out of the box - Great Printer
Too easy - set up and printing from my iPhone in ended 10 minutes. Nice work HP
by jqine on 2020/10/25 19:51
.
Way to much work
by netdji on 2020/10/25 19:23
You have to Create an account to use this app wait to much work just to bring some paperwork
Faxing
by Rossi uk in Tx on 2020/10/25 18:23
I spent several hours on the phone with Hp trying to get answers, after I finally talked to a guy he told me I couldn't fax a document without a working landline, I disagreed, I researched it more on my own and sure enough i sent the fax sitting on my couch using my iPhone and the HP Officejet Pro 6975 that is connected through suddenlink internet, i was happy to prove that he didn't even try to help me figure it out, the 5 stars are for the app and myself. Richard E Rosbottom. Rossi as my friends call me
Stupid app
by rlguth on 2020/10/25 17:52
This thing is barely acessable a really unfriendly app. Last HP product I will ever purchase.
Nice casing lousy instructions.
by PerinL on 2020/10/25 17:10
No instructions. First rule for new gadgets RTFM. “read the F@$@& Manual There ain’t no manual.
Kevin C.
by cookdat on 2020/10/25 17:07
I use this app everyday for scanning documents it works awesome!
Cannot print
by 81LTD2002 on 2020/10/25 02:33
I downloaded this “app” hoping it was a printer driver that would allow me to print to my home network printer like on any other device. Wrong! There is something about creating an account in order to print? And what’s this about “setting up” my printer? It doesn’t need setting up, it works fine! I don’t want to have to use an Internet account in order to print on my printer on my private home network!
Go smart app
by azdiver on 2020/10/24 23:23
I’m loving this app! I never knew it was available
Great!!
by AllHailQueenTab on 2020/10/24 23:02
I love this app it makes it so much easier to use my printer.
Now requires HP account
by Uneccesary on 2020/10/24 22:19
The new version now requires you to sign in with an account. This should be listed with the changes, not sure why it’s not.
Pictures
by Valarua on 2020/10/24 21:12
Perfect print
Not friendly
by jnkjnmkl on 2020/10/24 20:30
.... but will keep trying
Free at last, free at last!!
by Angelo Muccio on 2020/10/24 19:44
I can print anytime, anywhere! I don’t have to be in the house, go to my printer, turn it on and wait for it to get ready...!! Now it does not just tell me I need ink it sends it to me, when I need it !! This is a mobile device! Not a clunky printer sitting on my desk! My wife and I are thrilled! Thank you HP folks! Angelo and Gina Muccio - Northborough, MA
Can t scan anymore
by my opinion 2009 on 2020/10/24 08:59
Scanning was great from the App. Now I can only print from my iPhone, but I can not scan anymore with the new update
SIMPLY AMAZING UPDATE
by Meka0521 on 2020/10/24 05:00
I can’t begin to tell you how much I love this update! Everything you need is right at the tip of your fingers! Combined social media apps/photo’s all in one place finally!
Great App
by Arshy on 2020/10/24 02:37
All in o e!
Ease of use
by Soymilk2585 on 2020/10/24 02:33
Wow! Easy to set up. I love It!
Grateful
by Ms.Sassafras on 2020/10/24 01:21
I didn’t know how much I would enjoy having My own copier at home, this is the bees knees and bees don’t have knees Outstanding🎉🎊
Very easy
by VicRae54 on 2020/10/24 01:13
Love the app on my iPhone. Makes printing effortlessly simple
HP smart app
by yogi 88 on 2020/10/24 01:12
Was very happy with the app until now. I tried to print something today and a sharing usage data screen came up but it’s frozen. Can’t press yes or no, nothing happens. Will have to delete and use another app.
Please stay away from these printers
by Dboiistough on 2020/10/24 01:07
Worst printers I’ve ever encountered
Useless
by RAC33 on 2020/10/24 00:59
Nothing but problems with this app, don’t waste your time. Very disappointed in HP
Easy and Convenient
by PJLakeAgent on 2020/10/23 23:10
It is so nice to have your ink automatically mailed to you when your ink is low and you do not even have to go out to the office supply store to buy it and you never run out of ink. This has saved me lots of money too! Phyllis J
worthless app
by TimmyMcSpeed on 2020/10/23 22:31
This app requires that you sign in to your hp account in order to use it. Why? What difference could that possibly make? I have an account, but of course I don’t remember the password, because who would? No problem, if you just reset your password, right? Well, no. Tried to reset the password 3 times, and got no email sent to me. All of this to scan one freakin’ document. Just make an app that works with a printer on the same network, and stop insisting on collecting data from everybody.
Mobile app is so useful!!
by SDCWinchester on 2020/10/23 19:53
Works great on the mobile app too!
Stuck on stupid
by KTdidit87 on 2020/10/23 19:25
Can’t get it to let me create a new account or let me login. It won’t send email verification and it’s stuck on that screen no matter what I try to do to get past it it won’t let me. What a waste of time
Easy set up and use!
by Winner 2117 on 2020/10/23 18:28
Very
Easy peasy
by Moenkopi1203 on 2020/10/23 17:23
The HP Smart app is efficient and very straight forward
10 out of 10, would recommend!
by Booderized on 2020/10/23 17:23
It’s really convenient to be able to print from your phone. It gives me good service every time I print.
Review
by jlass55 on 2020/10/23 17:08
I think this app is excellent and I enjoy using it. I will recommend this application to my family and friend.
HP 8020 Series
by mikeclemen on 2020/10/23 16:56
Great printer. Remote access from anywhere Low cost for
HP REVIEW 10/2020
by Mitch iPod on 2020/10/23 16:07
Awesome!
I love it
by bamikha on 2020/10/23 15:07
It’s the best
Wouldn’t install on iPhone
by igoyskuraliyaykeZlutd on 2020/10/23 14:59
Couldn’t get past the screen to not share diagnostics. Deleted app.
No where on the mobile app to see how many pages i printed so far
by nothappyusernow on 2020/10/23 13:26
No where in my mobile app can i find how many pages i printed so far vs. my plan.
Useless app
by khalid202020 on 2020/10/23 06:58
Very disappointed about this app
Love this Printer
by kesh 41 on 2020/10/23 03:48
This was very easy setup! With updated features! Love it!💕
Good printer, bad app
by 20questions on 2020/10/23 02:01
Setup across multiple devises was a nightmare, but at least it prints really spectacular test pages.
its just to epic 😎😎😎😎
by hendjnlklwdbioadiwuddhiouwd on 2020/10/23 01:03
its to epic 😎😎😎😎😎
Getting started was terrible!
by 1Ravari on 2020/10/22 23:57
I am not very computer smart so the set up on this took me three hours to try to figure it out which was very upsetting. So I wish that the virtual help center was more helpful because it absolutely did not help me at all. But after I finally got it up and running I’m very pleased. Just need simpler directions. Thank you.
Like most HP software - imbecilic
by Aponkey on 2020/10/22 22:08
Works great for a few days. The constantly disconnects - either because HP wants you to accept new T&C or because the weather changed. It’s been horrible for a year now. Printer is decent, W software is not.
Disappointed
by Marcell2231 on 2020/10/22 22:05
Cannot get AirPrint to work!
This app
by Commanderkhaos on 2020/10/22 21:56
I just want to say screw yall for making it to where I can only use most functions if I make an account, and screw yall for wanting access to information on my phone that a printer shouldn’t need
Why do I need an account?
by fiehhsosv FYI HA s I sk on 2020/10/22 21:48
I’m trying to scan my schoolwork but it turns out I need an HP account? Why?
Works half the time!
by Pebbies on 2020/10/22 20:46
Stop and starts. Not worth the effort!!
Painful
by vcbxnejgfjfjxhdndk on 2020/10/22 20:27
The app is cumbersome and painful to use.
One of the best affordable choices I’ve made
by Liz 1978 on 2020/10/22 19:58
I am so happy with this purchase. Not only is this affordable but it prints well and clearly. As soon as I began to use it I was stunned and happy. Glad that I didn’t listen to those bad reviews but I guess not every can share the same experience.
Loving the wireless printing
by Fmwils on 2020/10/22 19:43
I s
Too complicated
by cashflow61 on 2020/10/22 18:32
Trying to print between documents and photos is much too complicated and misleading. Ads say the printer automatically chooses between phot and documented papers. No! Document paper tray has to be removed. Very clumsy.
Great idea
by control mom on 2020/10/22 18:29
Easy to use
Hard to print!
by Letyrocha on 2020/10/22 18:21
When I try to print the on/off button is always blinking and won’t print!! I have to disconnect and wait a while till it works!!!
Amazing printer best money spent
by martinez3P on 2020/10/22 17:19
Awesome
Love my new HP
by CT Real Estate Agent on 2020/10/22 15:23
Very easy to set up and extremely easy to use!! Highly recommend for home office.
HP Envy 5055
by 2 scoops on 2020/10/22 13:40
It had been great during this virtual year we seem to be having.
Takes to long to print
by dee214677 on 2020/10/22 04:44
Takes too l
Wireless direct and Wireless LAN connections
by Reidrat1967 on 2020/10/22 04:00
Set up on wireless direct and wireless LAN Is a little hard but once you get it it’s great. Also learning this app is the same a little complicated but once you get it, what can I say!!!!!.
Love Hate Relationship
by Queen Owens on 2020/10/22 02:56
It is so annoying right now! Beginners Luck I guess. It works and connects and then it don’t so I’m using unnecessary ink and it’s driving me nuts. It shouldn’t have to be this hard to connect when needed! I’ll keep trying. I’m really shooting to take it back. Have a hop chrome book and it’s even harder to connect to That!!
Nice experience
by zyohay on 2020/10/22 02:46
Easy and very versatile uses. Definitely recommend.
Works perfect
by ToneStruck on 2020/10/22 01:02
I’m LOVING this PRINTER!!!!
HP Smart
by Walkden99 on 2020/10/22 00:37
HP Smart is a huge improvement over HP’s previous scanner software and as far as I can tell has every function that I might ever need to use!
Hp
by Fangboy on 2020/10/21 23:40
Works well
App not working
by TireRich on 2020/10/21 23:06
I tried to contact support but it’s asking for my model number before it will allow me to continue. My issue isn’t with a particular model my issue is with the app itself. In the very beginning where it’s asking if it’s okay to share my information for whatever reason I’m giving an option of yes or no and either option is working. Also on the same screen there are tiny blue words that are blurred however those do work but it’s just additional info that doesn’t help me to continue with the app setup. I don’t want to give a bad review but I can’t seem to find any help to get this resolved
HP Smatt
by Jesus for me on 2020/10/21 22:23
I am NOT tech savvy at all. HP Smart did the thinking for me and made printing very easy (finally!!!!) from our iPhone and android.
Lifesaver
by Inamorata_one on 2020/10/21 22:21
Just so convenient!!!
Baby
by bcberg on 2020/10/21 21:37
Good clarity but face was a little orange.
Scanning
by JustScanAlready on 2020/10/21 20:55
Why make a basic function like scanning dependent upon the machine logging into an account? My printer cannot access my account so scanning no longer works from my laptop. I️ now have to log into the app, scan and email the doc to myself.
HP smart app
by Reyes - 7 on 2020/10/21 19:10
LifeSaver
Complicated and poor result. Plug and play is not an apt title
by DBailey101 on 2020/10/21 19:06
I’m so disappointed. 4 out of 5 pages print awfully. Unreadable.
HP smart app Camera scanner
by classy class on 2020/10/21 19:01
When you have like the screenshot you want to edit it it’s like just how it came out on your phone this is really accurate
Improves Documents Management & Increases My Productivity
by HenryMang on 2020/10/21 17:29
The title says it all, Improves Documents Management & Increases My Productivity. I’m now using my HP printer to scan documents, something I did exclusively with a cumbersome scanning app. And now my printer, through HP Smart, is even more connected to my iPad. And in the coming weeks, I’ll learn more about what I can do with my printer, with HP Smart helping me, to be even more efficient in managing the ever increasing documents that is now a big part my job responsibilities working from home.
Did what I needed
by Sharbi27 on 2020/10/21 17:20
I needed to scan directly from my scanner to my iPhone and this made it SO easy. Fast and user friendly. You do have to make an account to use the features even though it finds your printer right away.
Stupid not Smart
by carpizza on 2020/10/21 16:31
In HPs efforts to make things “smart“ they made a dumb machine. The app is difficult to figure out and you cannot do simple printing jobs without going through a lot of garbage. Bring back simplicity!
Jams
by leandria berry on 2020/10/21 16:02
It jams a lot but if you only print 2 to 3 pages at a time it works perfectly
HP Printing Review
by spranks347 on 2018/01/15 21:25
This app is amazing! Here there are 5 people in my house, and only 1 working computer! As my sister is working on her Spanish project, I have to work on Science Fair, and my brother working on his Heritage project, we’re all fighting for the computer. I need to print out my graphs and photos and data tables, and this app makes it easy for my to do that. This app is very accessible and has many features provided. I will definitely be using this app 24/7! I think this app is only for HP printers (because of the app title), but I don’t think it has to be a color printer. My printer is a color printer so I’m not very sure, but if you have a HP printer, I 100% advise you to get this app! This app is free and you don’t have to pay anything to extra features. I love this app and I’ve LITERALLY had it for not even 5 minutes. I got to resize my photo and in one button press print! This app is phenomenal and it is extremely helpful for those with a single computer and struggles around their home.
Troubles with scanning
by MTguy23 on 2020/09/27 06:15
When I start a scan job that is supposed to scan several pages, process them, and then upload them to Dropbox the job never finishes. It just spins on “Processing page x”, where x is the last page. Just keeps spinning. Never quits. I just have to force-kill the app. I’ve had to disable the final upload step and do it manually. It had previously been a really efficient way to process a bunch of multi-page scans. Today the printer/scanner had a real fit. It kept “processing” even after I force-killed it. I’d restart it, still “processing”. It finally lost network connectivity. I tried to get to the web interface to cycle power but the pages took forever to load and then wouldn’t execute correctly. Finally all connectivity disappeared, and the front screen went blank. After several tries I finally was able to get it to shut down. Started it up and tried scanning with manual processing and what I did worked fine. Seems like a race/memory leak or something. Is anyone else now having problems? I just upgraded to iPadOS 14.0.0. Five stars if it would work correctly again.
I am back HP!
by MattyEMT on 2017/11/26 21:37
I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthew
Finally a printer that I can rely on
by Hppygirl32 on 2020/02/02 22:36
I’ve had all sorts of printers, single printers, multi function monster of Printers and now I have an HP Officejet 5200 all in one. When I bought this I downloaded the app and thought ok now what? I usually just print from my computer or scan from the printer. I never had an app where I can print scan fax or create things from an app right on my phone. Everyone In Our house uses the app for school, work and personal business. I think my fav feature is the ability to scan from my phone multiple pages just by taking a picture of the pages. Then I can email, text, fax save all from my phone! It comes out like I ran it through the printer directly. This app is easy to use! I also signed up for the instant ink program right from the app which is a really great deal, and it is all managed from the app. Never run out of ink again! Download this app
PERFECT!!!
by fb: Kord Inkmasta Berry on 2017/10/02 18:00
Hi, I am a self-employed Tattoo Artist. I have tried several brands of printers along with the apps that come with them. I have an iphone 6s plus. I just recently purchased the HP Envy 4512 for quick use while out of town. This is my first hp printer in about 10 years. Epson printer app works great for my use, well at least i have gotten use to its minimal customization. I was blown away when i tested the direct mobile-to-printer capability because i wanted to print something really small to not waste ink. I could literally manually rotate and resize the image to my specification. I am absolutely so satisfied. Wow. I always wondered why these companies make an app for the products and you cant hardly do nothing on it. Technology is how we live now days and I'm so excited about this app. This is my first time doing a real review but i had to take the time out of day to let others know. Super excited!!!!!
If it is business critical, get an Epsom.
by RedRoseAlways on 2018/02/15 15:50
If you need a reliable printer that is business critical, return the hp while you can. Cute for home or casual college use but if you need it to be reliable for critical tasks, do not risk this product line. The app should clearly be called hpStupid, not hpSmart. I laugh at that welcome screen. I had just enough time to scan one very important, business critical document before work that was 15 pages long. Not too complicated of a task. So I scanned it with just seconds to spare before my ride to work. I first tapped share and save 15 images to phone so they would be safe. POOF. ALL GONE. The app went back to the main menu and my document was GONE. Well, at least it saved pictures of my .pdf to my photos so it's SOMEWHERE, that's why I clicked that option first below saving it to a.pdf. NOPE! It randomly threw the first three introductory pages in there that I DIDN'T need as much, but the important stuff: DEFINITELY NOT THERE. GONE. No time to rescan it all now, I'm at work without it using their epsom printer to get the job done right and on my lunch break I'll be shopping for a new epsom printer and tonight I'll be returning that crappy hp system.
It’s better but not great. Still very clunky but at least a step in the right direction
by EponineB on 2020/01/09 21:51
The most recent update seems to be better and easier to change page size, certain pages etc. However the app gives no real direction on how to actually do it and their online support is subpar at best. A few tips for i-phone users, but make work for others: Changing document size: Select your document or let automatically pull up from your phone. Select the circle on the bottom that says print to pull up the print preview. Then click on the document to pull up the submenu on the bottom that allows you to resize and move. Click buttons that says resize and move to see options. When finished select done at the top of the screen to save changes. Printing page range, quality, color, quantity, 2-sided etc: Select your document or let automatically open from your phone. Select the circle on the bottom that says print to pull up the print preview. Go to the bottom of the screen to the little line above the printer name and swipe up. This pulls up the menu with the other available options for printing. Swipe back down to close menu. Hopefully this helps as the app is not very intuitive. I don’t understand why the size changing function is not on the slide up menu with the rest of the options but at least it is an option again.
Very Useful App
by Zach the Apple User on 2018/02/09 04:31
I find this app to be quite useful as it gives me a variety of options of printing from my phone. One feature I just took advantage of was the ability to link to Google Drive. This is useful to me because my school uses Google drive heavily, and my school laptop only prints on school network printers. This app allows me to access my drive and print at home through my phone. My only complaint with the app is that when I am on the preview to print a document, it takes awhile for it to be ready to print as if it’s not connected. In a minute or two it will give me the option to print as its ready. This could be reasons other than the app though, as I have an older HP printer, and my home network can also factor in. If you have an HP printer, I definitely recommend trying this app. I don’t regret it.
Very Dissapointed
by Dissapointed in Detroit on 2019/11/04 01:11
I am very disappointed with the ink program. Upon starting I received two large cartridges. I didn’t print out ten pages when the color cartridge would not work. I kept getting an error message and though I would be contacted by HP. Then a week later my son needed something printed out for school. I would up going to the store and purchasing an ink cartridge so he could do his assignment. My credit card I used for the ink program expired about the same time and I did not respond to the emails they sent me regarding payment due and found out quickly that they take over your printer and you cannot use it until you are paid up. So all in all I’m paying them even though the cartridge they sent me was very short lived. I guess I’ll have to call them up and find out when I can get out of this program without them shutting down my printer. This program is nothing like I expected and in the long run I am paying much more than if I had just purchased cartridges from a local store.
Decent app
by Cavan Stuntz on 2020/02/10 10:00
I like the app its fairly easy to navigate. The printer is ok it uses a ton of ink and the low ink indicator is not very accurate I threw away a couple cartridges before figuring the stupid pop up was not very accurate it will print a lot more before needing to change it out and even after I put a new one it still pops up when I print from certain devices. And last it’s not compatible with a lot devices. Not sure if I just bought an odd model or what but the model above and below this model number seem to be compatible with everything. Guess I’m just not lucky with HP printers. Last one I bought was a diff. brand but it worked with all my laptops , phones and iPad. And didn’t beg for ink every two weeks. But it did break in about a year so. I guess this one with its faults is the best choice
Disappointing
by TedVTedV123456789 on 2020/09/17 17:15
I can understand the ease of setting a device like a printer up with a phone. It’s a great idea, unfortunately it doesn’t actually work. I went through all the steps as outlined in the app when prompted ... and the process timed out. When I tried to redo it, the app said my printer was ready to go; it wasn’t and I couldn’t print anything. So I switched to my laptop, which I’d be printing with anyway. The software told me no ink was installed, because ... duh, the program on my phone hadn’t had a chance to even get that far. Anyway, the desktop app told me what was wrong, but not how to fix it. I opened a panel on the front of the printer and took care of it myself. Since then I’ve had any number of problems, from the printer not connecting to the app, to it printing test sheets for no reason, to it printing the same page multiple times despite my having set copies to “1” and clearing the job list. Long story short, this app would be great if it worked, but it doesn’t, and while I can get my printer to work (sort of), it doesn’t work very well...
Cartridge Hostage Crisis
by cool your jers on 2020/03/23 17:33
I have had my HP7850 for about 1.5 years. In that time I have printed a small number of documents. Some for school and some personal. I am on my third set of cartridges due to printer not working properly. The tech support had me run several cleaning cycles to get it online the first time. It wasted all my ink on cling on a new printer. After that I could not even print black and white because the color cartridge was out of ink. I’m on my fourth set of cartridges, and have barely printed anything. And there is a problem with the color cartridge. If I print quickly after reinstalling, then it prints. If I wait a couple minutes the printer reports an error with the cartridge on the printer and my phone app says the color is out. Obviously it is not out. This is due to the computer chips on the ink so HP can hold you hostage and rake in money selling you cartridges that cost them pennies to produce. Give me a printer from 10 years ago. I did not have these issues. The technology hasn’t changed much mechanical for a long time. It’s all in the software.
Easy to use
by EnsureMax on 2020/02/13 06:20
I enjoy using my hp printer, scanner and copier. Everything is literally at the palms of your hands. I mainly use it from my mobile app, instead from a laptop or desktop. To avoid going through all the steps of starting up a laptop or desktop. The only reason I gave it 4 stars, because I really don’t care for the company charging for papers that’s printed. I can go to the library to print papers because it’s the same amount of .10 per page when ordering HP’s ink refill service. I have to pay for my own paper and pay for my documents to be printed after paying for the printer. The only reason I might still use the service because I’m always forgetting to buy ink when it’s needed during the middle of the night. HP sends ink to your mailbox automatically when ink is getting low in the printer. Do some better about the price of paper being printed!!!
3 for setup 5 for function
by Heidide on 2018/07/30 19:15
The setup was a bit of a pain and at times confusing in regards to the wifi requirements. I realize that it could’ve been entirely due to me, but keeping that in mind I do think the app’s user interface should be considered despite experience level. I am no expert, but also not a novice. That’s my very minor complaint and it doesn’t affect its rating so far. It’s been great for remotely scanning documents from the printer to my phone, printing, and even allows for some readjustment for size. That’s been a great feature when I’ve used it for art projects. I would love to see more customization for sizing, positioning, and preview, but I haven’t fully toyed with the app yet and it may be there. If not, that would be a request and still doesn’t take away from the 5 stars.
APP to the Rescue!
by Yikes Tykes on 2018/08/12 00:27
I have a 2year old $400 HP Color Laserjet Pro MFP M277dw that suffered a hardware failure (nothing that I did) and now the display screen is blank. I spoke with HP customer service who diagnosed this problem and said that there was nothing they could do and I’d have to buy a new machine. WHAT?! They only warranty their products for 1 year and the extra coverage that I had purchased through Staples expired just days before this happened. NOT HAPPY... I had a $400 machine that was essentially a paper weight. With this APP, I have regained some control of my machine since I can no longer use the touchscreen on the actual printer. (Btw, HP did not suggest the APP as an alternative control, I found the APP by talking to a friend.) I have given only 4stars, because although the APP works great, I’m disappointed in HP and their product and the APP does not control ALL of the functions of my All-in-one.
Nice printer
by DS Johnson on 2020/06/18 02:28
So far so good. I pick this printer because I needed one and having a hard time trying to find them online or in the store. I also wanted to try Insta ink. I dread going to the store purchasing ink so knowing it will be shipped based on usage is a win win for me. Very easy set up to get printing, easy registration for Insta ink. I like that it doesn’t have a lot of buttons pretty much a clean printer. I want to use for printing on iron on transfer and other various craft projects. I will see how it does for photos as that is important. The scan process was beautiful but I was a little confused at first how to work it but figured it out. When I was searching for printers I didn’t even look at the details for this one, glad I chose it. I will try to remember to edit after I print photos to review.
New Beginnings
by swimtwome on 2020/04/14 13:57
I am so happy with my new printer especially after being able to it set up and print my first page today. We are all emotionally mentally and physically going through a hard time in our lives with the Coronavirus pandemic and it can be very overwhelming and hard to concentrate which has been my situation. This is the first step towards me becoming a small business owner, a side gig until I am back at work and when I am blessed to retire early in the next 4-5 years this will be my full time gig. Starting out with a small budget the cost of this printer did not set me back financially and for that I am appreciative. Going forward I will not take “time” for granted. Everyone reading this review no matter what your faith let’s keep pushing.
HP Quality isn’t what it use to be!
by Nik-Nik3 on 2019/03/26 18:37
HP has gone down hill. I spend a ton of cash buying their brand computers & all in one printers & they NEVER hold up anymore. Computer was bought brand new at same time & recently the hard drive failed. & it barely got used. This printer is crap & this app isn’t any better. Why can I not print multiple pics on one page?! Back in the day they had that feature. I will NEVER buy anything HP brand from here on out! this printer has too many issues & it’s not but a few years old. Nothing they make is made to last; like it was in the past. I have always been a huge #1 fan, not anymore. HP was the only brand I’ve ever bought. That ends now! & ink should never be as expensive as HP demands. For now on out; if companies want my business they will have to earn it by making quality products & I will never buy anything else with such a short warranty. If you believe in your products then you will stand behind them.
I love this printer
by Evon Jennnings on 2020/03/28 04:12
I have always loved HP products but is wasn’t until recently when I tried to be cheap and buy an Epson product that I realized how much I missed and love HP. I brought an Epson all in one WF 2540 at least 5 years ago and I didn’t really start using it until about 3 years ago. It could have been the fact that the technology was out dated but I don’t want to give them any excuses because I had my HP for 10 years before she died on me. There was always a problem and their printer always found away to annoy me. I have found a new love with the HP Printer and their app it makes everything so easy. Plus, I get to do most of my work on the one thing that stays in my hand and that’s my cellphone. The app is extremely useful as well.
Simple and Easy To Use But...
by skillymcmyles on 2017/10/27 23:57
I needed to scan and email some documents and the app was nearly perfect in helping me succeed however I made the error of adding too many documents to one pdf. You would think a simple fix would be found within the app, however, once you scan a document and save a file as a pdf you can not separate the images. They are saved as one slide show and you would have to go back and rescan each item and save each item as a downsized image that way. If one could simply edit the saved pdf after within the app after a save, I would rate this 5 stars but it inconvenienced me snd caused me to have to use an external source to achieve my goal. Emailers be mindful and check your Pdf sizes before considering yourself safe to save all those scanned documents and go about your business with this easy to use and confuse app.
Clunky
by Sandipez on 2018/12/08 19:06
It works but initial printer setup was painful and slow. App menus pretended to go to another menu but sat on existing menu with title changed. Rebooted printer and app and things worked better. No back option when going to send a link to someone else. Option to change auto off timing but is preset? Still shows greyed drop down. This is somewhat outside of the app but when ordering ink the app opens a browser. It does automatically send the printer model but the site doesn’t actually show ink for your printer. It seems to try and then gives up, showing the generic options like you didn’t search at all. For our printer if it auto shuts off there is no printing to it until someone gets up and turns it on again. Probably more a printer feature issue but app could have wake up in it. PCs have had the option for over 2 decades.
I’m LIVID!
by Utility68 on 2018/11/29 18:25
Clearly, they make their money by selling ink, so they want the printer connected to every device, web service and potential user imaginable. That capability is great, but if you unknowingly check a box that gives them the right, you’ll come into your room/office (like I did) to find a PRINTED notice that my FIRMWARE had received and installed an update while I was away. You HAVE MY EMAIL ADDRESS! You have access to my phone AND Mac apps, but I need a color page with about 300 words telling me that a firmware update occurred? Well OF COURSE THEY THINK I DO... just waste away my ink AND paper notifying me of something that 52 million other apps/devices/operating systems do JUST FINE WITHOUT USING PAPER AND INK! Ugh. So now I’ve shut off virtually EVERY ASPECT of this printer’s connectivity, because I STILL don’t feel comfortable that I actually know where or what I checked giving them the right to print things on my printer while I’m not even there... OR AM THERE and have the misfortune of leaving paper in the machine!
Accidentally found this app
by cantwait2retire on 2018/07/09 00:55
I have been looking for an app that scans and emails, straightens out scans, etc. After reading reviews, downloading a few and trying them, and so on, which by the way, was disappointing because most of them have subscriptions. I will not pay for any subscriptions for a scanning app. If I found one that was good enough I wouldn’t have minded paying for the app but not a subscription. However, Apple does not allow you try apps like I was able to with a past phone I owned. I have an HP printer and when this one popped up while I was doing another search I was pleasantly surprised after downloading it and giving it a try. If you have an HP printer give this a shot. I don’t believe you will be disappointed.
WOW
by onoyoudont on 2020/04/02 02:59
I was just commenting to my husband about the ease of setup for this Envy printer by HP. Just plug it in, choose language and country, download app suggested on my phone and the directions are so easy, It basically does it all by itself. In no time it was working off any device. Also the print quality is excellent!! Absolutely clear, in sync and good color depth. I am very impressed since my last printer like this with all my needed bells and whistles required hard wire set up before wireless, driver installation by me and multiple pages of printing calibration. Just a note on the price: $30 trade in on an older printer trade in and $100 sale off original price as well. Less than $150 for printer and 2 new ink cartridges, for after the demo ink runs dry!! Thank you!
Finally figured out how to resize photos on updated app
by Marna3 on 2019/11/11 21:22
I finally figured out how to resize photos with the updated version of the hp smart app on my i phone. The hp community wasn’t able to help but after many attempts I accidentally got it to resize. You click on the blue square that says print. The select your photo and click print. Then click the tiny arrow in the upper left corner of your photo. If you don’t see the arrow, click the upset left corner of the photo anyway. At the bottom of your screen, click the icon labeled manual. That will allow you to resize the photo with your fingers. So glad to find this feature did not disappear with the update. It was just difficult to find. Great app and I use it all the time!
Really excellent, except that
by Starfaced5 on 2020/01/31 23:05
Terrific at what it does, but a wee bit hard on the learning curve with regard to SAVING documents. Just best to EMAIL your scanned results to yourself. THEN work with document storage in your normal way, using your own, your preferred, naming convention. Too much trouble when you're on the fly. Wait 'til you have a moment to name the file. Pull up the email you sent to yourself—-now name the documents from there, and file it where you like. App works great with my Envy 5660. Before installing this HP app, I was printing bedsheets—-wall graphics——uhhhh, no. HP app tamed the beast, brought everything down to size. Have recommended this app to friends and everybody likes it. Actually works hand in glove with this Envy 5660.
Well done, HP Devs!
by GreatBritain87 on 2017/10/30 14:56
I wanted to print something but did not have my laptop handy. On a whim, I searched for an app that would allow me to print directly from my phone to my HP D110 series printer. This app was incredibly easy to set up. A couple of clicks, and it had automatically detected my printer. I love that it displays estimated ink levels. Honestly, the longest part of the process was finding the document I wanted to print from my gmail inbox, and that is just down to my own search speed. I've only used the app to do one thing, but it did that one thing quickly and with absolutely no fuss. If my other experiences using the app are like this one, a five star rating will be well deserved. Well done, HP devs!
Good Functionality
by Ruth NYC on 2019/11/06 15:42
The convenience of being able to wirelessly connect all my devices to the printer via the HP Smart app is amazing. And even better, the app allows me to do so much more. I really like the possibilities it offers even though I haven’t had the opportunity to explore most of the other features as yet. One thing that struck me as odd, however, about the print feature is that when I sent a print job from my iPad instead of my laptop computer, the font was increased turning a one-page document into a two-page print job. I printed the same document again from my laptop computer to see if the same issue would occur but the document printed just fine that time . I didn’t test the print quality from my phone but I wonder if the issue impacts all non-computer-initiated print jobs.
Wow.
by Gjoliver on 2020/07/11 04:25
So I knew about the B.S. that it is to use HP Brand ink figured work around it with 3rd party inks fine whatever I’ll bite for a 50$ printer. Buy the printer and install this smooth looking app cool seems neat have some cool features which would be great if the thing would actually work. The app fails to connect forces you into command screens to get anything done then makes you jump through 30 hoops just to find out that your setup failed and gives you no ability to connect again, besides a useless retry button. You have to force reset the thing to attempt the disaster that is an HP all over again. The people can’t even print you an instruction booklet and instead force you to print it yourself. TLDR: HP is literally the worst. I’d rather stick a cactus in my anus then ever use this gigantic 50$ paperweight ever again. Thanks for the headache HP please continue dying a slow painful death I hope you get replaced by a cheap knockoff Chinese company.
Amazing quality
by yoleezzy on 2020/07/21 19:25
The HP smart app works so well I found myself at the ease of comfort with the joys of simplicity the printer practically set everything up for me I had a minimum amount of stuff to do it was so comfortable it was so familiar it was so absolutely and positively inspiring and enlightening the experience must be tried by one and all you will never know just how great it is to have this app unless you have an HP printer to complement the app itself it is so user-friendly did a four-year-old could do it from anywhere in the world my dad this thing is Bluetooth and Wi-Fi direct thank you HP for your outstanding quality and your customer service and for all you do for us thank you Monte Luker.
Best printer and easiest set up ever
by JoanieCoxHenry on 2020/07/19 22:13
I’m a total Apple person and I have always hated that Apple doesn’t make its own printers. Well, if Apple made a printer, it would be the HP Tango. This sleek printer was a dream to open and set up. The HP Smart App streamlines the set up process. I was printing in less that two minutes after taking this magical machine out of the box. And to further make my life easier I have also signed up for the HP printer cartridge service so I will never run out of ink. Now that many of us are stuck home, having a home office printer has never been more essential. If you’re in the market for a printer that is beautiful to look at and also prints beautiful products, this is the one.
Easy, fast, prints full image on a page
by Jwolve614 on 2018/12/01 11:22
I have been looking for some kind of tool, app, workaround, or printer adjustment I could use to make my HP OfficeJet Pro 8610 print as I want. When making a screen capture image of text Air Print truncates the image and crops off part of the image; usually the bottom. It does not print the full page. Admittedly, Air Print works correctly for all other type files I’ve tried to print, but for some reason, images are a problem. At last, I’ve found HP Smart is the answer to my problem. It was amazingly simple to install; I downloaded it, opened the app and it found my printer on its own, read the status of my ink and offered several other options with which I could experiment and examine. But, I was thrilled when it asked for permission to access my photo file and then printed my selected images faster, cleaner, and correctly; displaying the full image to print. So, if anyone is looking to have their HP printer printer images correctly, this is a FREE app to download and provide answers to this Air Print issue.
Never works
by John Jerackas on 2019/10/25 03:19
I have to keep unplugging and plugging it back in so it will say it it connected to our internet, so can’t use app and most time on our phones or tablets it says no printer found whenever we need to print something. So far I hate this printer because it never will find the printer when needed and actually print something. Our old HP printer never did this, this new printer 9010pro series never ever works when needed, our laptop won’t hook up to it either, it says it did but when you try to print it says error, or need to download driver on computer which it says we already did, getting very frustrated !!! Tried to use the app to print and it said no air printer found!! Please fix, a direct response by email would be nice with a solution, I’m ready to get rid of our HP printer and computer and try a different company brand, we are tired of it never working when we need it to.
Love it!
by TitiasReviews on 2020/03/03 17:28
This app makes it so easy to use my printer wirelessly! I once scanned a 150 page document with No Issues! It allows re-ordering of the scanned pages and allows me to easily send the documents to any media of my choice. I like the updates about my printer’s ink levels. I love how I can conduct my business using this app from my phone. The app appears as an option to print from my iphone and within other apps, which I love. It is consistent and reliable! I like the printing options within the app so that I can avoid wasting paper. Meets my needs for larger and smaller projects. The imagery of print/scanned documents in the app is also very clear.
Ok printer if it didn’t stop losing the WiFi connection
by itswrtn on 2019/07/14 03:26
This has been a far better printer than others I’ve recently purchased. The epson printing line were cheaper but the ink was ridiculously expensive and lasted less than half as long. My family is reasonably happy with this printer if only it didn’t continually lose the connection to WiFi. Not that the WiFi doesn’t have issues but it’s like the printer can’t reconnect to it with the password and network previously used. I’ve tried all I know to prevent it from reoccurring but it seems it’s just beyond my capabilities as a genetic engineer scientist and unfortunately those of my family members. Thinking of returning but haven’t found a better deal yet and it works well when it does. There are worse options.
For business anywhere you go!
by Chocolatenova on 2019/03/10 16:40
Hi all, it’s not often I rate an app. So if I gave it a rating that means it’s really useful and gets the job done. I work with various contractors and I’m a very organized person. If you need to take a picture (or multiple) and converted it into a .pdf format (you can also name it) and saved to different accounts such as a OneDrive account, google drive account, iCloud account, etc... You have chosen the perfect app! Lastly, if you have a printer in your home or whatever network your on, that is an HP printer, the app will pick it up or you can add the printer to the app for direct printing! Btw it will show you the level of ink the printer has. My only problem with this app is that it doesn’t have an icon or auto setup for Onedrive however you can still send your PDFs/documents to the account. The other accounts such as google drive, facebook and Dropbox is readily available. Again this is not a set back on the apps capabilities to get the job done, it’s just extra if they had it and would make it easier for those like myself who utilizes one drive. Great app! Good job HP Thanks for reading.
I love love love this guy😊❤️
by Monyonia.S on 2019/09/23 00:32
So..I sell a lot of stuff online and got so tired of runnin back and forth to Walgreens to print labels... this makes it so so simple and no more wasting my gas and making time consuming trips before heading to post office!!:) Now I make a sell,print label,pack item,and go!!:) Mot to mention the money I’ll save yearly in gas and price of labels alone is gonna be well worth Also!!:) Thanks HP.. thanks a million!!💋 P.S. The photos I’ve been needing to print and can now and have to pay a fortune for is the extra bonus I absolutely appreciate and love even more!!:) Can’t wait to discover what else my new printer can do I’m sure it will make all that much more worth buying!!:)❤️💋
Awesome!!
by HP Fanstic on 2018/12/08 18:43
I've always been an HP lover. I’ve had an HP Deskjet 920c printer for more than 10 years and never had a problem with it. But it is very old and with the new products that HP has created, I’ve decided it was time for an upgrade. I must admit it has been a very hard decision, for I am very attached to my belongings especially since I’ve had it for a very long time. But I must say I am in love with my new HP Deskjet 2622 All-In-One Series!! I had read bad reviews but after trying it myself I must admit some reviews are not always accurate. It is so easy to use. I love that I am able to prink without the hassle of a USB connection. I will highly recommend this HP product to anyone.
I am only able to print from screenshots?
by FedUpWithTech! on 2020/07/18 21:29
I have newest iPhone and updated software in HP printer and in iPhone!! But, no matter how many ways I attempt to print a return label from my phone from any site or App that is displaying a label ready to print.. even sending the email of the label to the direct email on our HP printer, it only shows a message each time, but no label? Not can I print using HP Smart from email on my phone or another device with HP Smart open and updated and all necessary settings all "ON" or from either the mobile or PC desktop websites, am on same WiFi network as the printer ~ It will never show in my list of available printers and I CANNOT PRINT??? I'm just glad that I was able to print from the intuitive software of my iPhone from a screenshot that finally allows me to print a dang label?!!!
Worked fine for 3 months ... now endless issues
by Poepol2 on 2018/08/06 06:36
I’ve finally managed to get it to work and it worked fine. I mainly print shipping labels from my phone. Suddenly it won’t “find the printer”. Every single time and it drives me crazy!!! I’ve now uninstalled the app and reinstalled. So far no luck. It takes me endless tome each time this happens and it happens every day now. This time I have 3 labels. First two printed, but the 3rd won’t. I’m losing my mind here! My printer is less than a year old and works perfectly with laptop. But I’m using my phone now and this is sooooo frustrating!! For that reason I give it 3 stars only. HP, feel free to give me some help here, I’m desperate!
easiser than my expectation
by Yang town on 2020/04/08 04:36
First, the printing function is all good for me (mac/Apple user, not sure about PC), easy to add, easy to print. And even for the simple add-on scanning, it amazes me: I know the scanning for this printer is only a simple plate scan which does not allow multiple pages to scan together. However the App will allow you to put multiple scan into a single file like pdf. So besides it is slow and you have to manually feeding the pages, it is actually sufficient enough for some small docs scanning and sending. You got a single file containing all pages which serve your goal without additional softwares like adobe.
This amazing app can replace 3 basic apps!!!!!
by Valentina Brittney Doll on 2017/10/05 02:03
This is awesomely awesome! Lol! It is intuitive, functional, and helps streamline business operations by making everything you need to do an all-in-one step in the process. You can replace the single scan and fax apps. It even facilitates use through its interface with Google Drive, Instagram, your photos from your phone, and many many others!!! I love it!!! And, as if that weren’t already making it one of the top apps out there for simple business and document storage, it will order your HP ink for you! Making those several trips to replace ink cartridges a thing of the past! I love it! I use it daily!
So far so good
by Tincan53 on 2018/12/07 06:01
Just purchase the HP ENVY 5055 today because the old printer we had died. I had a slew of papers that required printing today for presentation tomorrow. Once everything was loaded and connected to my system, the printing was complete in minutes. Love it. Interesting issue though. I was unable to load the printer into my iMac. The iMac couldn’t locate it. So I just loaded it up with my phone and now all devices in the house are working perfectly. Oh and that 5 feet business for iPad or smart phones. Not likely. I was almost 20 feet from it and not in line of sight, either with my iPad and it printed a document as if I were right next to it.
I Highly Recommend this Useful, Efficient App.
by Jbambamtex on 2020/03/27 16:00
This is a wonderful app. Quick setup and easy to navigate. I use it multiple times a day (even when I’m not close to an HP brand printer), via wi-if, cellular, or air print(iPhone), I can still scan documents to files folders, email, or to print. Using your phones’s camera take a quick snapshot and save as PDF, Word, Doc., etc., then use the included tools to edit the text or image, reshape, resize, or save multiple documents to one file. This app also provides an additional folder system to/from which you can save, edit, or change the format of documents, etc.
Love Insta Ink
by Nina04Lee on 2019/07/16 11:47
It’s amazing. It comes with an app you can download to your phone. The app allows you to print from my phone, scan from my phone, and probably then some. I haven’t explored everything but I have never had a printer come with any of those qualities. I can even see my ink levels, and when my ink levels are low, more ink is shipped immediately so I never run out. Down side is if you are like me, and you don’t have to print every month, then you lose. But the plus side is the ink isn’t that expensive. I pay less than 5 bucks a month and I had peace of mind knowing that all my printer needs are only a click away.😉
Can’t believe how easy it was to use and setup a printer
by BungalowBill143 on 2018/07/06 18:35
This was probably the easiest setup I’ve ever had to do. I’ve been in the computer industry seems like forever in various capacities including support, installations, and repairs. I always cringe installing printers. They can be a pain in the rump to setup. However, using this software to setup the HP Envy 7858 was so smooth I actually felt I didn’t do something right. I was waiting for that sinking feeling that setting up a printer was going to be a half day setup but this was different. General setup was smooth, the wireless setup was smooth, and printing from Apple or Windows based devices went so smooth! Unbelievable.
HP 9610 Premier printer
by DGMills on 2020/09/26 03:23
I’ve read a lot of reviews for all printers available in this category of inkjets. The HP seems to be one of the better built and better quality printers. Now after receiving it and setting it up it seems to be very high-quality and excellent product. I think that many people are not able to have the ability to get the printer set up and working for them right out of the box, I found it to be quite simple and once going it’s a great product! Since I have not owned it for very long I will not put together a true user review. But so far it’s very high-quality and well-built and intelligently
Fantastic, trouble-free set up
by Victoria Ferrell on 2019/07/28 17:09
I bought my HP printer to replace a Canon which had suddenly stopped printing correctly, if at all. I treat my printers well and do all the recommended troubleshooting and maintenance. Still, that printer made everything print related difficult. When I purchased my HP, I could not have been more pleased. It was the easiest setup I have ever experienced and the print quality is outstanding. The app itself is wonderful if you are working with mobile devices. I use it to print from my iPad and my iPhone with great results. It has a user-friendly interface and gets the job done beautifully! Highly recommend.
HP Envy 5000
by MamaLunaRN on 2020/08/25 00:08
This was the easiest setup I’ve ever had! This printer and the app was so user friendly. I can’t even say enough about the app! I was able to organize a file to upload. I scanned 17 pages and forgot to add two pages at the end after I had originally sent it to myself. I went back into the app and was able to scan the two pages and rearrange the order with the touch of my finger! This! Wow! I’m so impressed how easy this was! It saved so much time and energy and not to mention saved me all future headaches! Thank you HP! I love your products and will continue to explore all the features of this printer and app!
Rating Trends
2638,2604,0,3641,2343,2793,2647,2712,2761,2118,1761,117,2562,2988,3092,2902,3006,2152,1912,0,0,9338,3089,2911,2173,1923,2960,3223,3194,3161,2896,2200,1873,3031,3524,3362,3140,2962,1936,1647,2065,3021,3436,3323,2923,2205,1898,2899,3221,2996,3230,2893,2166,1926,2933,3283,3153,3092,2831,1953,1882,0,70583,3125,2783,3005,1975,1193,3316,3037,2669,2298,1864,1625,1463,2155,2486,2394,1691,2851,1529,681,2289,2803,1824,2724,2188,1563,1471,2071
All Versions
5.0
1,654,782 total
 5
1,463,684
 4
119,616
 3
31,732
 2
10,206
 1
29,544
Current Version (8.0)
5.0
1,587,487 total
 5
1,406,209
 4
113,480
 3
30,198
 2
9,647
 1
27,953
Version History
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App name
HP Smart
Description
Print, scan, and share files by using HP Smart with your HP Printer. HP Smart makes it easy to get started and keeps you going with features like Print Anywhere or Mobile Fax! · Start with a hassle-free set up, then print, scan, copy, and share files directly from your mobile device to your friends, co-workers, or a linked cloud account · Manage or print to your printer using any network connection · Order supplies, get support, and manage your HP account straight from the app · Create high-quality scans with your mobile device’s camera or import existing files, then preview, edit, and save them as PDFs and JPEGs or send them in your favorite cloud storage account · Edit and enhance your photos by adding filters and text, cropping, and adjusting the saturation, contrast, or brightness · It’s easy to send secure faxes from the app with Mobile Fax · Be more productive with Smart Tasks—customizable one-touch shortcuts · Access hundreds of printable crafts, cards, and learning activities for free with Printables! Get involved and get your family creating together! Some HP Smart features require a network connection and an HP account for full functionality. Certain features/software are available in English language only. For a full list of supported printers, visit: http://support.hp.com/us-en/document/c03722645?openCLC=true
Stupid connection requirements
by Asfsdgsdgsrsdfsefsr on 2020/10/27 06:07
Why in Blazes do I need to sign up for hp services to access my printer 2 rooms in my house away, to print a document or to scan one? I didn't try every option in the app. But assume anything you want to do requires that. And why in blazes is there no simple SCAN option? And without the need to contact hp services. And why will it not use my existing hp account i created when i set the printer up? Or did HP already delete that account because i havent used it in 30 days? This app used to work just a few weeks ago. Now, no more. AS USUAL youve improved it to the point of non-useability. I used to love HP products. Now will not buy another! Add to that, now impossible to sign in because your app doesnt properly interact with ipad. Used to be all i gad to do was be on the same network with my printer. This app is TRASH!
Easy to use
by Timecone on 2020/10/27 03:20
Great interface
HP and their Apps HP Plus 4152
by Ahmuq on 2020/10/27 01:35
This printer is difficult to set up and all but requires the app. I am fairly computer literate and had to wrestle with it for over an hour. This should be far simpler to connect and get up and running.
Always An Issue
by exhausted100 on 2020/10/26 23:59
The printer never stays connected. There is always a problem when I try to print. I always yes always have to go through some kind of problem shooting or set up to get a quick print. I shouldn’t say quick because I spend at least 30 mins trying to get the printer set up. WASTE OF TIME, RESOURCES AND MONEY.
IMPRESORA
by @ntonio2020 on 2020/10/26 23:41
Desde que tengo mi IPad no había tenido la necesidad de imprimir algún documento hasta hoy. La configuración del equipo fue bastante rápido y pude imprimir sin problemas.
App is bad
by husker990 on 2020/10/26 22:57
Crappy app. Constantly causing issues. Will never buy another hp printer.
Printer and app are weird
by twanisham on 2020/10/26 22:20
The printer goes offline quite often, and I have to reboot it all the time because it doesn’t “remember” me. Same thing for the app. Less than stellar. Why haven’t these issues been fixed? It’s literally been years.
HP wireless printing saved my butt!
by fixierider0204 on 2020/10/26 21:46
So my computer was out for a few days and I didn’t have a way to print shipping labels and the HP5055 was able to print from my iPhone and so my labels didn’t even have to take a break nor I have to take a break from my work, thank you guys
Love this printer
by 2treks on 2020/10/26 21:36
I am a grandma who is not very tech savvy. I love this printer. I was able to unbox it, set It up and start printing with minimal difficulty! It does everything I want it to do- copy, print from phone and laptop, scan, print photos. It’s fast and quiet compared to my old printer. I love the instaprint ink replacement program. I’ve been printing a lot of projects and “voila” my replaying arrived today just as my cartridges were getting low. What’s not to love?
Don’t buy
by MeOct2020 on 2020/10/26 21:12
Printer works ok but the app is TERRIBLE
Great
by akrundustin on 2020/10/26 21:04
Great product
Hp app is awesome
by tandjuana on 2020/10/26 20:56
Having the HP app on the iPhone is great interface with my old HP printer
HP smart app
by Santee1978 on 2020/10/26 20:46
This app is awesome. It is easy to use and makes life easier.
Printer rating
by larstah on 2020/10/26 20:23
Worst printer ever....
Nice
by Dot2811 on 2020/10/26 19:47
Nice
HP Smart App Review
by brynlee ann fitzgerald on 2020/10/26 19:46
It’s great but a little slow I would say.
Headache
by rdt% on 2020/10/26 19:17
I bought this printer thinking since it is an HP it will be great. I only actually am able to print about one item out of about 15 attempts. I constantly get error messages saying I don’t have enough memory. I am using a IPad Air and memory has nothing to do with it. I like to print recipes from YouTube but I can’t print any of them. I am deeply disappointed with this printer.
Easy set up
by Arla girl USA on 2020/10/26 16:35
Very good quick, quality print and set up. Well done.
have to create an account to print
by DKinnyc on 2020/10/26 15:39
have to create an account to print. you have to go through all the hoops to create an account, verify account, share personal info with HP and others. Just to use printer.
Mobile Fax
by razzpat on 2020/10/26 09:54
Does not work. It says my printer is ready. I push mobile fax. It proceeds to process then says my printer is not available. But is shows my printer when I push the + and says it is ready but then says printer is not available. They say free trial but you get nothing. It does not work. Do not recommend.
Ditch the app!
by bethy122782 on 2020/10/26 00:25
I am have a nightmare setting up my new house printer! I already have one and set up was great. Three hours so far and still not set up!
Mejor de lo que pensaba es esta app
by 1234568642846444 on 2020/10/26 00:02
Lo ame
Canceling
by Mozart-2012 on 2020/10/25 23:27
I have tried several times to cancel this account. Printer has not worked for over 4 months and I’m being billed for a service I don’t receive or the ink cartridges either. Please cancel My account today I am very disappointed
Support
by 5starfun4me on 2020/10/25 23:26
Support had to help me set up my printer and did a fantastic job!
Great
by Foodpopcornstyle on 2020/10/25 21:54
Awesome!!!!!!!
Simple Setup
by baker127860 on 2020/10/25 20:33
Working within 5 minutes from out of the box - Great Printer
Too easy - set up and printing from my iPhone in ended 10 minutes. Nice work HP
by jqine on 2020/10/25 19:51
.
Way to much work
by netdji on 2020/10/25 19:23
You have to Create an account to use this app wait to much work just to bring some paperwork
Faxing
by Rossi uk in Tx on 2020/10/25 18:23
I spent several hours on the phone with Hp trying to get answers, after I finally talked to a guy he told me I couldn't fax a document without a working landline, I disagreed, I researched it more on my own and sure enough i sent the fax sitting on my couch using my iPhone and the HP Officejet Pro 6975 that is connected through suddenlink internet, i was happy to prove that he didn't even try to help me figure it out, the 5 stars are for the app and myself. Richard E Rosbottom. Rossi as my friends call me
Stupid app
by rlguth on 2020/10/25 17:52
This thing is barely acessable a really unfriendly app. Last HP product I will ever purchase.
Nice casing lousy instructions.
by PerinL on 2020/10/25 17:10
No instructions. First rule for new gadgets RTFM. “read the F@$@& Manual There ain’t no manual.
Kevin C.
by cookdat on 2020/10/25 17:07
I use this app everyday for scanning documents it works awesome!
Cannot print
by 81LTD2002 on 2020/10/25 02:33
I downloaded this “app” hoping it was a printer driver that would allow me to print to my home network printer like on any other device. Wrong! There is something about creating an account in order to print? And what’s this about “setting up” my printer? It doesn’t need setting up, it works fine! I don’t want to have to use an Internet account in order to print on my printer on my private home network!
Go smart app
by azdiver on 2020/10/24 23:23
I’m loving this app! I never knew it was available
Great!!
by AllHailQueenTab on 2020/10/24 23:02
I love this app it makes it so much easier to use my printer.
Now requires HP account
by Uneccesary on 2020/10/24 22:19
The new version now requires you to sign in with an account. This should be listed with the changes, not sure why it’s not.
Pictures
by Valarua on 2020/10/24 21:12
Perfect print
Not friendly
by jnkjnmkl on 2020/10/24 20:30
.... but will keep trying
Free at last, free at last!!
by Angelo Muccio on 2020/10/24 19:44
I can print anytime, anywhere! I don’t have to be in the house, go to my printer, turn it on and wait for it to get ready...!! Now it does not just tell me I need ink it sends it to me, when I need it !! This is a mobile device! Not a clunky printer sitting on my desk! My wife and I are thrilled! Thank you HP folks! Angelo and Gina Muccio - Northborough, MA
Can t scan anymore
by my opinion 2009 on 2020/10/24 08:59
Scanning was great from the App. Now I can only print from my iPhone, but I can not scan anymore with the new update
SIMPLY AMAZING UPDATE
by Meka0521 on 2020/10/24 05:00
I can’t begin to tell you how much I love this update! Everything you need is right at the tip of your fingers! Combined social media apps/photo’s all in one place finally!
Great App
by Arshy on 2020/10/24 02:37
All in o e!
Ease of use
by Soymilk2585 on 2020/10/24 02:33
Wow! Easy to set up. I love It!
Grateful
by Ms.Sassafras on 2020/10/24 01:21
I didn’t know how much I would enjoy having My own copier at home, this is the bees knees and bees don’t have knees Outstanding🎉🎊
Very easy
by VicRae54 on 2020/10/24 01:13
Love the app on my iPhone. Makes printing effortlessly simple
HP smart app
by yogi 88 on 2020/10/24 01:12
Was very happy with the app until now. I tried to print something today and a sharing usage data screen came up but it’s frozen. Can’t press yes or no, nothing happens. Will have to delete and use another app.
Please stay away from these printers
by Dboiistough on 2020/10/24 01:07
Worst printers I’ve ever encountered
Useless
by RAC33 on 2020/10/24 00:59
Nothing but problems with this app, don’t waste your time. Very disappointed in HP
Easy and Convenient
by PJLakeAgent on 2020/10/23 23:10
It is so nice to have your ink automatically mailed to you when your ink is low and you do not even have to go out to the office supply store to buy it and you never run out of ink. This has saved me lots of money too! Phyllis J
worthless app
by TimmyMcSpeed on 2020/10/23 22:31
This app requires that you sign in to your hp account in order to use it. Why? What difference could that possibly make? I have an account, but of course I don’t remember the password, because who would? No problem, if you just reset your password, right? Well, no. Tried to reset the password 3 times, and got no email sent to me. All of this to scan one freakin’ document. Just make an app that works with a printer on the same network, and stop insisting on collecting data from everybody.
Mobile app is so useful!!
by SDCWinchester on 2020/10/23 19:53
Works great on the mobile app too!
Stuck on stupid
by KTdidit87 on 2020/10/23 19:25
Can’t get it to let me create a new account or let me login. It won’t send email verification and it’s stuck on that screen no matter what I try to do to get past it it won’t let me. What a waste of time
Easy set up and use!
by Winner 2117 on 2020/10/23 18:28
Very
Easy peasy
by Moenkopi1203 on 2020/10/23 17:23
The HP Smart app is efficient and very straight forward
10 out of 10, would recommend!
by Booderized on 2020/10/23 17:23
It’s really convenient to be able to print from your phone. It gives me good service every time I print.
Review
by jlass55 on 2020/10/23 17:08
I think this app is excellent and I enjoy using it. I will recommend this application to my family and friend.
HP 8020 Series
by mikeclemen on 2020/10/23 16:56
Great printer. Remote access from anywhere Low cost for
HP REVIEW 10/2020
by Mitch iPod on 2020/10/23 16:07
Awesome!
I love it
by bamikha on 2020/10/23 15:07
It’s the best
Wouldn’t install on iPhone
by igoyskuraliyaykeZlutd on 2020/10/23 14:59
Couldn’t get past the screen to not share diagnostics. Deleted app.
No where on the mobile app to see how many pages i printed so far
by nothappyusernow on 2020/10/23 13:26
No where in my mobile app can i find how many pages i printed so far vs. my plan.
Useless app
by khalid202020 on 2020/10/23 06:58
Very disappointed about this app
Love this Printer
by kesh 41 on 2020/10/23 03:48
This was very easy setup! With updated features! Love it!💕
Good printer, bad app
by 20questions on 2020/10/23 02:01
Setup across multiple devises was a nightmare, but at least it prints really spectacular test pages.
its just to epic 😎😎😎😎
by hendjnlklwdbioadiwuddhiouwd on 2020/10/23 01:03
its to epic 😎😎😎😎😎
Getting started was terrible!
by 1Ravari on 2020/10/22 23:57
I am not very computer smart so the set up on this took me three hours to try to figure it out which was very upsetting. So I wish that the virtual help center was more helpful because it absolutely did not help me at all. But after I finally got it up and running I’m very pleased. Just need simpler directions. Thank you.
Like most HP software - imbecilic
by Aponkey on 2020/10/22 22:08
Works great for a few days. The constantly disconnects - either because HP wants you to accept new T&C or because the weather changed. It’s been horrible for a year now. Printer is decent, W software is not.
Disappointed
by Marcell2231 on 2020/10/22 22:05
Cannot get AirPrint to work!
This app
by Commanderkhaos on 2020/10/22 21:56
I just want to say screw yall for making it to where I can only use most functions if I make an account, and screw yall for wanting access to information on my phone that a printer shouldn’t need
Why do I need an account?
by fiehhsosv FYI HA s I sk on 2020/10/22 21:48
I’m trying to scan my schoolwork but it turns out I need an HP account? Why?
Works half the time!
by Pebbies on 2020/10/22 20:46
Stop and starts. Not worth the effort!!
Painful
by vcbxnejgfjfjxhdndk on 2020/10/22 20:27
The app is cumbersome and painful to use.
One of the best affordable choices I’ve made
by Liz 1978 on 2020/10/22 19:58
I am so happy with this purchase. Not only is this affordable but it prints well and clearly. As soon as I began to use it I was stunned and happy. Glad that I didn’t listen to those bad reviews but I guess not every can share the same experience.
Loving the wireless printing
by Fmwils on 2020/10/22 19:43
I s
Too complicated
by cashflow61 on 2020/10/22 18:32
Trying to print between documents and photos is much too complicated and misleading. Ads say the printer automatically chooses between phot and documented papers. No! Document paper tray has to be removed. Very clumsy.
Great idea
by control mom on 2020/10/22 18:29
Easy to use
Hard to print!
by Letyrocha on 2020/10/22 18:21
When I try to print the on/off button is always blinking and won’t print!! I have to disconnect and wait a while till it works!!!
Amazing printer best money spent
by martinez3P on 2020/10/22 17:19
Awesome
Love my new HP
by CT Real Estate Agent on 2020/10/22 15:23
Very easy to set up and extremely easy to use!! Highly recommend for home office.
HP Envy 5055
by 2 scoops on 2020/10/22 13:40
It had been great during this virtual year we seem to be having.
Takes to long to print
by dee214677 on 2020/10/22 04:44
Takes too l
Wireless direct and Wireless LAN connections
by Reidrat1967 on 2020/10/22 04:00
Set up on wireless direct and wireless LAN Is a little hard but once you get it it’s great. Also learning this app is the same a little complicated but once you get it, what can I say!!!!!.
Love Hate Relationship
by Queen Owens on 2020/10/22 02:56
It is so annoying right now! Beginners Luck I guess. It works and connects and then it don’t so I’m using unnecessary ink and it’s driving me nuts. It shouldn’t have to be this hard to connect when needed! I’ll keep trying. I’m really shooting to take it back. Have a hop chrome book and it’s even harder to connect to That!!
Nice experience
by zyohay on 2020/10/22 02:46
Easy and very versatile uses. Definitely recommend.
Works perfect
by ToneStruck on 2020/10/22 01:02
I’m LOVING this PRINTER!!!!
HP Smart
by Walkden99 on 2020/10/22 00:37
HP Smart is a huge improvement over HP’s previous scanner software and as far as I can tell has every function that I might ever need to use!
Hp
by Fangboy on 2020/10/21 23:40
Works well
App not working
by TireRich on 2020/10/21 23:06
I tried to contact support but it’s asking for my model number before it will allow me to continue. My issue isn’t with a particular model my issue is with the app itself. In the very beginning where it’s asking if it’s okay to share my information for whatever reason I’m giving an option of yes or no and either option is working. Also on the same screen there are tiny blue words that are blurred however those do work but it’s just additional info that doesn’t help me to continue with the app setup. I don’t want to give a bad review but I can’t seem to find any help to get this resolved
HP Smatt
by Jesus for me on 2020/10/21 22:23
I am NOT tech savvy at all. HP Smart did the thinking for me and made printing very easy (finally!!!!) from our iPhone and android.
Lifesaver
by Inamorata_one on 2020/10/21 22:21
Just so convenient!!!
Baby
by bcberg on 2020/10/21 21:37
Good clarity but face was a little orange.
Scanning
by JustScanAlready on 2020/10/21 20:55
Why make a basic function like scanning dependent upon the machine logging into an account? My printer cannot access my account so scanning no longer works from my laptop. I️ now have to log into the app, scan and email the doc to myself.
HP smart app
by Reyes - 7 on 2020/10/21 19:10
LifeSaver
Complicated and poor result. Plug and play is not an apt title
by DBailey101 on 2020/10/21 19:06
I’m so disappointed. 4 out of 5 pages print awfully. Unreadable.
HP smart app Camera scanner
by classy class on 2020/10/21 19:01
When you have like the screenshot you want to edit it it’s like just how it came out on your phone this is really accurate
Improves Documents Management & Increases My Productivity
by HenryMang on 2020/10/21 17:29
The title says it all, Improves Documents Management & Increases My Productivity. I’m now using my HP printer to scan documents, something I did exclusively with a cumbersome scanning app. And now my printer, through HP Smart, is even more connected to my iPad. And in the coming weeks, I’ll learn more about what I can do with my printer, with HP Smart helping me, to be even more efficient in managing the ever increasing documents that is now a big part my job responsibilities working from home.
Did what I needed
by Sharbi27 on 2020/10/21 17:20
I needed to scan directly from my scanner to my iPhone and this made it SO easy. Fast and user friendly. You do have to make an account to use the features even though it finds your printer right away.
Stupid not Smart
by carpizza on 2020/10/21 16:31
In HPs efforts to make things “smart“ they made a dumb machine. The app is difficult to figure out and you cannot do simple printing jobs without going through a lot of garbage. Bring back simplicity!
Jams
by leandria berry on 2020/10/21 16:02
It jams a lot but if you only print 2 to 3 pages at a time it works perfectly
HP Printing Review
by spranks347 on 2018/01/15 21:25
This app is amazing! Here there are 5 people in my house, and only 1 working computer! As my sister is working on her Spanish project, I have to work on Science Fair, and my brother working on his Heritage project, we’re all fighting for the computer. I need to print out my graphs and photos and data tables, and this app makes it easy for my to do that. This app is very accessible and has many features provided. I will definitely be using this app 24/7! I think this app is only for HP printers (because of the app title), but I don’t think it has to be a color printer. My printer is a color printer so I’m not very sure, but if you have a HP printer, I 100% advise you to get this app! This app is free and you don’t have to pay anything to extra features. I love this app and I’ve LITERALLY had it for not even 5 minutes. I got to resize my photo and in one button press print! This app is phenomenal and it is extremely helpful for those with a single computer and struggles around their home.
Troubles with scanning
by MTguy23 on 2020/09/27 06:15
When I start a scan job that is supposed to scan several pages, process them, and then upload them to Dropbox the job never finishes. It just spins on “Processing page x”, where x is the last page. Just keeps spinning. Never quits. I just have to force-kill the app. I’ve had to disable the final upload step and do it manually. It had previously been a really efficient way to process a bunch of multi-page scans. Today the printer/scanner had a real fit. It kept “processing” even after I force-killed it. I’d restart it, still “processing”. It finally lost network connectivity. I tried to get to the web interface to cycle power but the pages took forever to load and then wouldn’t execute correctly. Finally all connectivity disappeared, and the front screen went blank. After several tries I finally was able to get it to shut down. Started it up and tried scanning with manual processing and what I did worked fine. Seems like a race/memory leak or something. Is anyone else now having problems? I just upgraded to iPadOS 14.0.0. Five stars if it would work correctly again.
I am back HP!
by MattyEMT on 2017/11/26 21:37
I thought HP had abandoned its LOYAL customers when it discontinued the HPeprint application. While shopping today, I met an HP Rep who explained that I could continue to remote print using this new App! I can't tell you how relieved I was to learn how easy it was to setup remote printing again. I had set up a printer at grandma's house. She does not have a local computer to serve as a print server. I thought I had lost the ability to send her photos of her grandchild. This is a really big deal for so many HP customers. While the functionality is not identical, people who place printers on remote networks can with little effort continue to remotely print HURRAY!! For customers who swore to never purchase another HP product, you like I can feel better about HP. As for HP, always do your best to continue to support legacy products you have sold to your loyal customers. We buy printers for many decades. Thank you from the bottom (ventricles) of my heart. Matthew
Finally a printer that I can rely on
by Hppygirl32 on 2020/02/02 22:36
I’ve had all sorts of printers, single printers, multi function monster of Printers and now I have an HP Officejet 5200 all in one. When I bought this I downloaded the app and thought ok now what? I usually just print from my computer or scan from the printer. I never had an app where I can print scan fax or create things from an app right on my phone. Everyone In Our house uses the app for school, work and personal business. I think my fav feature is the ability to scan from my phone multiple pages just by taking a picture of the pages. Then I can email, text, fax save all from my phone! It comes out like I ran it through the printer directly. This app is easy to use! I also signed up for the instant ink program right from the app which is a really great deal, and it is all managed from the app. Never run out of ink again! Download this app
PERFECT!!!
by fb: Kord Inkmasta Berry on 2017/10/02 18:00
Hi, I am a self-employed Tattoo Artist. I have tried several brands of printers along with the apps that come with them. I have an iphone 6s plus. I just recently purchased the HP Envy 4512 for quick use while out of town. This is my first hp printer in about 10 years. Epson printer app works great for my use, well at least i have gotten use to its minimal customization. I was blown away when i tested the direct mobile-to-printer capability because i wanted to print something really small to not waste ink. I could literally manually rotate and resize the image to my specification. I am absolutely so satisfied. Wow. I always wondered why these companies make an app for the products and you cant hardly do nothing on it. Technology is how we live now days and I'm so excited about this app. This is my first time doing a real review but i had to take the time out of day to let others know. Super excited!!!!!
If it is business critical, get an Epsom.
by RedRoseAlways on 2018/02/15 15:50
If you need a reliable printer that is business critical, return the hp while you can. Cute for home or casual college use but if you need it to be reliable for critical tasks, do not risk this product line. The app should clearly be called hpStupid, not hpSmart. I laugh at that welcome screen. I had just enough time to scan one very important, business critical document before work that was 15 pages long. Not too complicated of a task. So I scanned it with just seconds to spare before my ride to work. I first tapped share and save 15 images to phone so they would be safe. POOF. ALL GONE. The app went back to the main menu and my document was GONE. Well, at least it saved pictures of my .pdf to my photos so it's SOMEWHERE, that's why I clicked that option first below saving it to a.pdf. NOPE! It randomly threw the first three introductory pages in there that I DIDN'T need as much, but the important stuff: DEFINITELY NOT THERE. GONE. No time to rescan it all now, I'm at work without it using their epsom printer to get the job done right and on my lunch break I'll be shopping for a new epsom printer and tonight I'll be returning that crappy hp system.
It’s better but not great. Still very clunky but at least a step in the right direction
by EponineB on 2020/01/09 21:51
The most recent update seems to be better and easier to change page size, certain pages etc. However the app gives no real direction on how to actually do it and their online support is subpar at best. A few tips for i-phone users, but make work for others: Changing document size: Select your document or let automatically pull up from your phone. Select the circle on the bottom that says print to pull up the print preview. Then click on the document to pull up the submenu on the bottom that allows you to resize and move. Click buttons that says resize and move to see options. When finished select done at the top of the screen to save changes. Printing page range, quality, color, quantity, 2-sided etc: Select your document or let automatically open from your phone. Select the circle on the bottom that says print to pull up the print preview. Go to the bottom of the screen to the little line above the printer name and swipe up. This pulls up the menu with the other available options for printing. Swipe back down to close menu. Hopefully this helps as the app is not very intuitive. I don’t understand why the size changing function is not on the slide up menu with the rest of the options but at least it is an option again.
Very Useful App
by Zach the Apple User on 2018/02/09 04:31
I find this app to be quite useful as it gives me a variety of options of printing from my phone. One feature I just took advantage of was the ability to link to Google Drive. This is useful to me because my school uses Google drive heavily, and my school laptop only prints on school network printers. This app allows me to access my drive and print at home through my phone. My only complaint with the app is that when I am on the preview to print a document, it takes awhile for it to be ready to print as if it’s not connected. In a minute or two it will give me the option to print as its ready. This could be reasons other than the app though, as I have an older HP printer, and my home network can also factor in. If you have an HP printer, I definitely recommend trying this app. I don’t regret it.
Very Dissapointed
by Dissapointed in Detroit on 2019/11/04 01:11
I am very disappointed with the ink program. Upon starting I received two large cartridges. I didn’t print out ten pages when the color cartridge would not work. I kept getting an error message and though I would be contacted by HP. Then a week later my son needed something printed out for school. I would up going to the store and purchasing an ink cartridge so he could do his assignment. My credit card I used for the ink program expired about the same time and I did not respond to the emails they sent me regarding payment due and found out quickly that they take over your printer and you cannot use it until you are paid up. So all in all I’m paying them even though the cartridge they sent me was very short lived. I guess I’ll have to call them up and find out when I can get out of this program without them shutting down my printer. This program is nothing like I expected and in the long run I am paying much more than if I had just purchased cartridges from a local store.
Decent app
by Cavan Stuntz on 2020/02/10 10:00
I like the app its fairly easy to navigate. The printer is ok it uses a ton of ink and the low ink indicator is not very accurate I threw away a couple cartridges before figuring the stupid pop up was not very accurate it will print a lot more before needing to change it out and even after I put a new one it still pops up when I print from certain devices. And last it’s not compatible with a lot devices. Not sure if I just bought an odd model or what but the model above and below this model number seem to be compatible with everything. Guess I’m just not lucky with HP printers. Last one I bought was a diff. brand but it worked with all my laptops , phones and iPad. And didn’t beg for ink every two weeks. But it did break in about a year so. I guess this one with its faults is the best choice
Disappointing
by TedVTedV123456789 on 2020/09/17 17:15
I can understand the ease of setting a device like a printer up with a phone. It’s a great idea, unfortunately it doesn’t actually work. I went through all the steps as outlined in the app when prompted ... and the process timed out. When I tried to redo it, the app said my printer was ready to go; it wasn’t and I couldn’t print anything. So I switched to my laptop, which I’d be printing with anyway. The software told me no ink was installed, because ... duh, the program on my phone hadn’t had a chance to even get that far. Anyway, the desktop app told me what was wrong, but not how to fix it. I opened a panel on the front of the printer and took care of it myself. Since then I’ve had any number of problems, from the printer not connecting to the app, to it printing test sheets for no reason, to it printing the same page multiple times despite my having set copies to “1” and clearing the job list. Long story short, this app would be great if it worked, but it doesn’t, and while I can get my printer to work (sort of), it doesn’t work very well...
Cartridge Hostage Crisis
by cool your jers on 2020/03/23 17:33
I have had my HP7850 for about 1.5 years. In that time I have printed a small number of documents. Some for school and some personal. I am on my third set of cartridges due to printer not working properly. The tech support had me run several cleaning cycles to get it online the first time. It wasted all my ink on cling on a new printer. After that I could not even print black and white because the color cartridge was out of ink. I’m on my fourth set of cartridges, and have barely printed anything. And there is a problem with the color cartridge. If I print quickly after reinstalling, then it prints. If I wait a couple minutes the printer reports an error with the cartridge on the printer and my phone app says the color is out. Obviously it is not out. This is due to the computer chips on the ink so HP can hold you hostage and rake in money selling you cartridges that cost them pennies to produce. Give me a printer from 10 years ago. I did not have these issues. The technology hasn’t changed much mechanical for a long time. It’s all in the software.
Easy to use
by EnsureMax on 2020/02/13 06:20
I enjoy using my hp printer, scanner and copier. Everything is literally at the palms of your hands. I mainly use it from my mobile app, instead from a laptop or desktop. To avoid going through all the steps of starting up a laptop or desktop. The only reason I gave it 4 stars, because I really don’t care for the company charging for papers that’s printed. I can go to the library to print papers because it’s the same amount of .10 per page when ordering HP’s ink refill service. I have to pay for my own paper and pay for my documents to be printed after paying for the printer. The only reason I might still use the service because I’m always forgetting to buy ink when it’s needed during the middle of the night. HP sends ink to your mailbox automatically when ink is getting low in the printer. Do some better about the price of paper being printed!!!
3 for setup 5 for function
by Heidide on 2018/07/30 19:15
The setup was a bit of a pain and at times confusing in regards to the wifi requirements. I realize that it could’ve been entirely due to me, but keeping that in mind I do think the app’s user interface should be considered despite experience level. I am no expert, but also not a novice. That’s my very minor complaint and it doesn’t affect its rating so far. It’s been great for remotely scanning documents from the printer to my phone, printing, and even allows for some readjustment for size. That’s been a great feature when I’ve used it for art projects. I would love to see more customization for sizing, positioning, and preview, but I haven’t fully toyed with the app yet and it may be there. If not, that would be a request and still doesn’t take away from the 5 stars.
APP to the Rescue!
by Yikes Tykes on 2018/08/12 00:27
I have a 2year old $400 HP Color Laserjet Pro MFP M277dw that suffered a hardware failure (nothing that I did) and now the display screen is blank. I spoke with HP customer service who diagnosed this problem and said that there was nothing they could do and I’d have to buy a new machine. WHAT?! They only warranty their products for 1 year and the extra coverage that I had purchased through Staples expired just days before this happened. NOT HAPPY... I had a $400 machine that was essentially a paper weight. With this APP, I have regained some control of my machine since I can no longer use the touchscreen on the actual printer. (Btw, HP did not suggest the APP as an alternative control, I found the APP by talking to a friend.) I have given only 4stars, because although the APP works great, I’m disappointed in HP and their product and the APP does not control ALL of the functions of my All-in-one.
Nice printer
by DS Johnson on 2020/06/18 02:28
So far so good. I pick this printer because I needed one and having a hard time trying to find them online or in the store. I also wanted to try Insta ink. I dread going to the store purchasing ink so knowing it will be shipped based on usage is a win win for me. Very easy set up to get printing, easy registration for Insta ink. I like that it doesn’t have a lot of buttons pretty much a clean printer. I want to use for printing on iron on transfer and other various craft projects. I will see how it does for photos as that is important. The scan process was beautiful but I was a little confused at first how to work it but figured it out. When I was searching for printers I didn’t even look at the details for this one, glad I chose it. I will try to remember to edit after I print photos to review.
New Beginnings
by swimtwome on 2020/04/14 13:57
I am so happy with my new printer especially after being able to it set up and print my first page today. We are all emotionally mentally and physically going through a hard time in our lives with the Coronavirus pandemic and it can be very overwhelming and hard to concentrate which has been my situation. This is the first step towards me becoming a small business owner, a side gig until I am back at work and when I am blessed to retire early in the next 4-5 years this will be my full time gig. Starting out with a small budget the cost of this printer did not set me back financially and for that I am appreciative. Going forward I will not take “time” for granted. Everyone reading this review no matter what your faith let’s keep pushing.
HP Quality isn’t what it use to be!
by Nik-Nik3 on 2019/03/26 18:37
HP has gone down hill. I spend a ton of cash buying their brand computers & all in one printers & they NEVER hold up anymore. Computer was bought brand new at same time & recently the hard drive failed. & it barely got used. This printer is crap & this app isn’t any better. Why can I not print multiple pics on one page?! Back in the day they had that feature. I will NEVER buy anything HP brand from here on out! this printer has too many issues & it’s not but a few years old. Nothing they make is made to last; like it was in the past. I have always been a huge #1 fan, not anymore. HP was the only brand I’ve ever bought. That ends now! & ink should never be as expensive as HP demands. For now on out; if companies want my business they will have to earn it by making quality products & I will never buy anything else with such a short warranty. If you believe in your products then you will stand behind them.
I love this printer
by Evon Jennnings on 2020/03/28 04:12
I have always loved HP products but is wasn’t until recently when I tried to be cheap and buy an Epson product that I realized how much I missed and love HP. I brought an Epson all in one WF 2540 at least 5 years ago and I didn’t really start using it until about 3 years ago. It could have been the fact that the technology was out dated but I don’t want to give them any excuses because I had my HP for 10 years before she died on me. There was always a problem and their printer always found away to annoy me. I have found a new love with the HP Printer and their app it makes everything so easy. Plus, I get to do most of my work on the one thing that stays in my hand and that’s my cellphone. The app is extremely useful as well.
Simple and Easy To Use But...
by skillymcmyles on 2017/10/27 23:57
I needed to scan and email some documents and the app was nearly perfect in helping me succeed however I made the error of adding too many documents to one pdf. You would think a simple fix would be found within the app, however, once you scan a document and save a file as a pdf you can not separate the images. They are saved as one slide show and you would have to go back and rescan each item and save each item as a downsized image that way. If one could simply edit the saved pdf after within the app after a save, I would rate this 5 stars but it inconvenienced me snd caused me to have to use an external source to achieve my goal. Emailers be mindful and check your Pdf sizes before considering yourself safe to save all those scanned documents and go about your business with this easy to use and confuse app.
Clunky
by Sandipez on 2018/12/08 19:06
It works but initial printer setup was painful and slow. App menus pretended to go to another menu but sat on existing menu with title changed. Rebooted printer and app and things worked better. No back option when going to send a link to someone else. Option to change auto off timing but is preset? Still shows greyed drop down. This is somewhat outside of the app but when ordering ink the app opens a browser. It does automatically send the printer model but the site doesn’t actually show ink for your printer. It seems to try and then gives up, showing the generic options like you didn’t search at all. For our printer if it auto shuts off there is no printing to it until someone gets up and turns it on again. Probably more a printer feature issue but app could have wake up in it. PCs have had the option for over 2 decades.
I’m LIVID!
by Utility68 on 2018/11/29 18:25
Clearly, they make their money by selling ink, so they want the printer connected to every device, web service and potential user imaginable. That capability is great, but if you unknowingly check a box that gives them the right, you’ll come into your room/office (like I did) to find a PRINTED notice that my FIRMWARE had received and installed an update while I was away. You HAVE MY EMAIL ADDRESS! You have access to my phone AND Mac apps, but I need a color page with about 300 words telling me that a firmware update occurred? Well OF COURSE THEY THINK I DO... just waste away my ink AND paper notifying me of something that 52 million other apps/devices/operating systems do JUST FINE WITHOUT USING PAPER AND INK! Ugh. So now I’ve shut off virtually EVERY ASPECT of this printer’s connectivity, because I STILL don’t feel comfortable that I actually know where or what I checked giving them the right to print things on my printer while I’m not even there... OR AM THERE and have the misfortune of leaving paper in the machine!
Accidentally found this app
by cantwait2retire on 2018/07/09 00:55
I have been looking for an app that scans and emails, straightens out scans, etc. After reading reviews, downloading a few and trying them, and so on, which by the way, was disappointing because most of them have subscriptions. I will not pay for any subscriptions for a scanning app. If I found one that was good enough I wouldn’t have minded paying for the app but not a subscription. However, Apple does not allow you try apps like I was able to with a past phone I owned. I have an HP printer and when this one popped up while I was doing another search I was pleasantly surprised after downloading it and giving it a try. If you have an HP printer give this a shot. I don’t believe you will be disappointed.
WOW
by onoyoudont on 2020/04/02 02:59
I was just commenting to my husband about the ease of setup for this Envy printer by HP. Just plug it in, choose language and country, download app suggested on my phone and the directions are so easy, It basically does it all by itself. In no time it was working off any device. Also the print quality is excellent!! Absolutely clear, in sync and good color depth. I am very impressed since my last printer like this with all my needed bells and whistles required hard wire set up before wireless, driver installation by me and multiple pages of printing calibration. Just a note on the price: $30 trade in on an older printer trade in and $100 sale off original price as well. Less than $150 for printer and 2 new ink cartridges, for after the demo ink runs dry!! Thank you!
Finally figured out how to resize photos on updated app
by Marna3 on 2019/11/11 21:22
I finally figured out how to resize photos with the updated version of the hp smart app on my i phone. The hp community wasn’t able to help but after many attempts I accidentally got it to resize. You click on the blue square that says print. The select your photo and click print. Then click the tiny arrow in the upper left corner of your photo. If you don’t see the arrow, click the upset left corner of the photo anyway. At the bottom of your screen, click the icon labeled manual. That will allow you to resize the photo with your fingers. So glad to find this feature did not disappear with the update. It was just difficult to find. Great app and I use it all the time!
Really excellent, except that
by Starfaced5 on 2020/01/31 23:05
Terrific at what it does, but a wee bit hard on the learning curve with regard to SAVING documents. Just best to EMAIL your scanned results to yourself. THEN work with document storage in your normal way, using your own, your preferred, naming convention. Too much trouble when you're on the fly. Wait 'til you have a moment to name the file. Pull up the email you sent to yourself—-now name the documents from there, and file it where you like. App works great with my Envy 5660. Before installing this HP app, I was printing bedsheets—-wall graphics——uhhhh, no. HP app tamed the beast, brought everything down to size. Have recommended this app to friends and everybody likes it. Actually works hand in glove with this Envy 5660.
Well done, HP Devs!
by GreatBritain87 on 2017/10/30 14:56
I wanted to print something but did not have my laptop handy. On a whim, I searched for an app that would allow me to print directly from my phone to my HP D110 series printer. This app was incredibly easy to set up. A couple of clicks, and it had automatically detected my printer. I love that it displays estimated ink levels. Honestly, the longest part of the process was finding the document I wanted to print from my gmail inbox, and that is just down to my own search speed. I've only used the app to do one thing, but it did that one thing quickly and with absolutely no fuss. If my other experiences using the app are like this one, a five star rating will be well deserved. Well done, HP devs!
Good Functionality
by Ruth NYC on 2019/11/06 15:42
The convenience of being able to wirelessly connect all my devices to the printer via the HP Smart app is amazing. And even better, the app allows me to do so much more. I really like the possibilities it offers even though I haven’t had the opportunity to explore most of the other features as yet. One thing that struck me as odd, however, about the print feature is that when I sent a print job from my iPad instead of my laptop computer, the font was increased turning a one-page document into a two-page print job. I printed the same document again from my laptop computer to see if the same issue would occur but the document printed just fine that time . I didn’t test the print quality from my phone but I wonder if the issue impacts all non-computer-initiated print jobs.
Wow.
by Gjoliver on 2020/07/11 04:25
So I knew about the B.S. that it is to use HP Brand ink figured work around it with 3rd party inks fine whatever I’ll bite for a 50$ printer. Buy the printer and install this smooth looking app cool seems neat have some cool features which would be great if the thing would actually work. The app fails to connect forces you into command screens to get anything done then makes you jump through 30 hoops just to find out that your setup failed and gives you no ability to connect again, besides a useless retry button. You have to force reset the thing to attempt the disaster that is an HP all over again. The people can’t even print you an instruction booklet and instead force you to print it yourself. TLDR: HP is literally the worst. I’d rather stick a cactus in my anus then ever use this gigantic 50$ paperweight ever again. Thanks for the headache HP please continue dying a slow painful death I hope you get replaced by a cheap knockoff Chinese company.
Amazing quality
by yoleezzy on 2020/07/21 19:25
The HP smart app works so well I found myself at the ease of comfort with the joys of simplicity the printer practically set everything up for me I had a minimum amount of stuff to do it was so comfortable it was so familiar it was so absolutely and positively inspiring and enlightening the experience must be tried by one and all you will never know just how great it is to have this app unless you have an HP printer to complement the app itself it is so user-friendly did a four-year-old could do it from anywhere in the world my dad this thing is Bluetooth and Wi-Fi direct thank you HP for your outstanding quality and your customer service and for all you do for us thank you Monte Luker.
Best printer and easiest set up ever
by JoanieCoxHenry on 2020/07/19 22:13
I’m a total Apple person and I have always hated that Apple doesn’t make its own printers. Well, if Apple made a printer, it would be the HP Tango. This sleek printer was a dream to open and set up. The HP Smart App streamlines the set up process. I was printing in less that two minutes after taking this magical machine out of the box. And to further make my life easier I have also signed up for the HP printer cartridge service so I will never run out of ink. Now that many of us are stuck home, having a home office printer has never been more essential. If you’re in the market for a printer that is beautiful to look at and also prints beautiful products, this is the one.
Easy, fast, prints full image on a page
by Jwolve614 on 2018/12/01 11:22
I have been looking for some kind of tool, app, workaround, or printer adjustment I could use to make my HP OfficeJet Pro 8610 print as I want. When making a screen capture image of text Air Print truncates the image and crops off part of the image; usually the bottom. It does not print the full page. Admittedly, Air Print works correctly for all other type files I’ve tried to print, but for some reason, images are a problem. At last, I’ve found HP Smart is the answer to my problem. It was amazingly simple to install; I downloaded it, opened the app and it found my printer on its own, read the status of my ink and offered several other options with which I could experiment and examine. But, I was thrilled when it asked for permission to access my photo file and then printed my selected images faster, cleaner, and correctly; displaying the full image to print. So, if anyone is looking to have their HP printer printer images correctly, this is a FREE app to download and provide answers to this Air Print issue.
Never works
by John Jerackas on 2019/10/25 03:19
I have to keep unplugging and plugging it back in so it will say it it connected to our internet, so can’t use app and most time on our phones or tablets it says no printer found whenever we need to print something. So far I hate this printer because it never will find the printer when needed and actually print something. Our old HP printer never did this, this new printer 9010pro series never ever works when needed, our laptop won’t hook up to it either, it says it did but when you try to print it says error, or need to download driver on computer which it says we already did, getting very frustrated !!! Tried to use the app to print and it said no air printer found!! Please fix, a direct response by email would be nice with a solution, I’m ready to get rid of our HP printer and computer and try a different company brand, we are tired of it never working when we need it to.
Love it!
by TitiasReviews on 2020/03/03 17:28
This app makes it so easy to use my printer wirelessly! I once scanned a 150 page document with No Issues! It allows re-ordering of the scanned pages and allows me to easily send the documents to any media of my choice. I like the updates about my printer’s ink levels. I love how I can conduct my business using this app from my phone. The app appears as an option to print from my iphone and within other apps, which I love. It is consistent and reliable! I like the printing options within the app so that I can avoid wasting paper. Meets my needs for larger and smaller projects. The imagery of print/scanned documents in the app is also very clear.
Ok printer if it didn’t stop losing the WiFi connection
by itswrtn on 2019/07/14 03:26
This has been a far better printer than others I’ve recently purchased. The epson printing line were cheaper but the ink was ridiculously expensive and lasted less than half as long. My family is reasonably happy with this printer if only it didn’t continually lose the connection to WiFi. Not that the WiFi doesn’t have issues but it’s like the printer can’t reconnect to it with the password and network previously used. I’ve tried all I know to prevent it from reoccurring but it seems it’s just beyond my capabilities as a genetic engineer scientist and unfortunately those of my family members. Thinking of returning but haven’t found a better deal yet and it works well when it does. There are worse options.
For business anywhere you go!
by Chocolatenova on 2019/03/10 16:40
Hi all, it’s not often I rate an app. So if I gave it a rating that means it’s really useful and gets the job done. I work with various contractors and I’m a very organized person. If you need to take a picture (or multiple) and converted it into a .pdf format (you can also name it) and saved to different accounts such as a OneDrive account, google drive account, iCloud account, etc... You have chosen the perfect app! Lastly, if you have a printer in your home or whatever network your on, that is an HP printer, the app will pick it up or you can add the printer to the app for direct printing! Btw it will show you the level of ink the printer has. My only problem with this app is that it doesn’t have an icon or auto setup for Onedrive however you can still send your PDFs/documents to the account. The other accounts such as google drive, facebook and Dropbox is readily available. Again this is not a set back on the apps capabilities to get the job done, it’s just extra if they had it and would make it easier for those like myself who utilizes one drive. Great app! Good job HP Thanks for reading.
I love love love this guy😊❤️
by Monyonia.S on 2019/09/23 00:32
So..I sell a lot of stuff online and got so tired of runnin back and forth to Walgreens to print labels... this makes it so so simple and no more wasting my gas and making time consuming trips before heading to post office!!:) Now I make a sell,print label,pack item,and go!!:) Mot to mention the money I’ll save yearly in gas and price of labels alone is gonna be well worth Also!!:) Thanks HP.. thanks a million!!💋 P.S. The photos I’ve been needing to print and can now and have to pay a fortune for is the extra bonus I absolutely appreciate and love even more!!:) Can’t wait to discover what else my new printer can do I’m sure it will make all that much more worth buying!!:)❤️💋
Awesome!!
by HP Fanstic on 2018/12/08 18:43
I've always been an HP lover. I’ve had an HP Deskjet 920c printer for more than 10 years and never had a problem with it. But it is very old and with the new products that HP has created, I’ve decided it was time for an upgrade. I must admit it has been a very hard decision, for I am very attached to my belongings especially since I’ve had it for a very long time. But I must say I am in love with my new HP Deskjet 2622 All-In-One Series!! I had read bad reviews but after trying it myself I must admit some reviews are not always accurate. It is so easy to use. I love that I am able to prink without the hassle of a USB connection. I will highly recommend this HP product to anyone.
I am only able to print from screenshots?
by FedUpWithTech! on 2020/07/18 21:29
I have newest iPhone and updated software in HP printer and in iPhone!! But, no matter how many ways I attempt to print a return label from my phone from any site or App that is displaying a label ready to print.. even sending the email of the label to the direct email on our HP printer, it only shows a message each time, but no label? Not can I print using HP Smart from email on my phone or another device with HP Smart open and updated and all necessary settings all "ON" or from either the mobile or PC desktop websites, am on same WiFi network as the printer ~ It will never show in my list of available printers and I CANNOT PRINT??? I'm just glad that I was able to print from the intuitive software of my iPhone from a screenshot that finally allows me to print a dang label?!!!
Worked fine for 3 months ... now endless issues
by Poepol2 on 2018/08/06 06:36
I’ve finally managed to get it to work and it worked fine. I mainly print shipping labels from my phone. Suddenly it won’t “find the printer”. Every single time and it drives me crazy!!! I’ve now uninstalled the app and reinstalled. So far no luck. It takes me endless tome each time this happens and it happens every day now. This time I have 3 labels. First two printed, but the 3rd won’t. I’m losing my mind here! My printer is less than a year old and works perfectly with laptop. But I’m using my phone now and this is sooooo frustrating!! For that reason I give it 3 stars only. HP, feel free to give me some help here, I’m desperate!
easiser than my expectation
by Yang town on 2020/04/08 04:36
First, the printing function is all good for me (mac/Apple user, not sure about PC), easy to add, easy to print. And even for the simple add-on scanning, it amazes me: I know the scanning for this printer is only a simple plate scan which does not allow multiple pages to scan together. However the App will allow you to put multiple scan into a single file like pdf. So besides it is slow and you have to manually feeding the pages, it is actually sufficient enough for some small docs scanning and sending. You got a single file containing all pages which serve your goal without additional softwares like adobe.
This amazing app can replace 3 basic apps!!!!!
by Valentina Brittney Doll on 2017/10/05 02:03
This is awesomely awesome! Lol! It is intuitive, functional, and helps streamline business operations by making everything you need to do an all-in-one step in the process. You can replace the single scan and fax apps. It even facilitates use through its interface with Google Drive, Instagram, your photos from your phone, and many many others!!! I love it!!! And, as if that weren’t already making it one of the top apps out there for simple business and document storage, it will order your HP ink for you! Making those several trips to replace ink cartridges a thing of the past! I love it! I use it daily!
So far so good
by Tincan53 on 2018/12/07 06:01
Just purchase the HP ENVY 5055 today because the old printer we had died. I had a slew of papers that required printing today for presentation tomorrow. Once everything was loaded and connected to my system, the printing was complete in minutes. Love it. Interesting issue though. I was unable to load the printer into my iMac. The iMac couldn’t locate it. So I just loaded it up with my phone and now all devices in the house are working perfectly. Oh and that 5 feet business for iPad or smart phones. Not likely. I was almost 20 feet from it and not in line of sight, either with my iPad and it printed a document as if I were right next to it.
I Highly Recommend this Useful, Efficient App.
by Jbambamtex on 2020/03/27 16:00
This is a wonderful app. Quick setup and easy to navigate. I use it multiple times a day (even when I’m not close to an HP brand printer), via wi-if, cellular, or air print(iPhone), I can still scan documents to files folders, email, or to print. Using your phones’s camera take a quick snapshot and save as PDF, Word, Doc., etc., then use the included tools to edit the text or image, reshape, resize, or save multiple documents to one file. This app also provides an additional folder system to/from which you can save, edit, or change the format of documents, etc.
Love Insta Ink
by Nina04Lee on 2019/07/16 11:47
It’s amazing. It comes with an app you can download to your phone. The app allows you to print from my phone, scan from my phone, and probably then some. I haven’t explored everything but I have never had a printer come with any of those qualities. I can even see my ink levels, and when my ink levels are low, more ink is shipped immediately so I never run out. Down side is if you are like me, and you don’t have to print every month, then you lose. But the plus side is the ink isn’t that expensive. I pay less than 5 bucks a month and I had peace of mind knowing that all my printer needs are only a click away.😉
Can’t believe how easy it was to use and setup a printer
by BungalowBill143 on 2018/07/06 18:35
This was probably the easiest setup I’ve ever had to do. I’ve been in the computer industry seems like forever in various capacities including support, installations, and repairs. I always cringe installing printers. They can be a pain in the rump to setup. However, using this software to setup the HP Envy 7858 was so smooth I actually felt I didn’t do something right. I was waiting for that sinking feeling that setting up a printer was going to be a half day setup but this was different. General setup was smooth, the wireless setup was smooth, and printing from Apple or Windows based devices went so smooth! Unbelievable.
HP 9610 Premier printer
by DGMills on 2020/09/26 03:23
I’ve read a lot of reviews for all printers available in this category of inkjets. The HP seems to be one of the better built and better quality printers. Now after receiving it and setting it up it seems to be very high-quality and excellent product. I think that many people are not able to have the ability to get the printer set up and working for them right out of the box, I found it to be quite simple and once going it’s a great product! Since I have not owned it for very long I will not put together a true user review. But so far it’s very high-quality and well-built and intelligently
Fantastic, trouble-free set up
by Victoria Ferrell on 2019/07/28 17:09
I bought my HP printer to replace a Canon which had suddenly stopped printing correctly, if at all. I treat my printers well and do all the recommended troubleshooting and maintenance. Still, that printer made everything print related difficult. When I purchased my HP, I could not have been more pleased. It was the easiest setup I have ever experienced and the print quality is outstanding. The app itself is wonderful if you are working with mobile devices. I use it to print from my iPad and my iPhone with great results. It has a user-friendly interface and gets the job done beautifully! Highly recommend.
HP Envy 5000
by MamaLunaRN on 2020/08/25 00:08
This was the easiest setup I’ve ever had! This printer and the app was so user friendly. I can’t even say enough about the app! I was able to organize a file to upload. I scanned 17 pages and forgot to add two pages at the end after I had originally sent it to myself. I went back into the app and was able to scan the two pages and rearrange the order with the touch of my finger! This! Wow! I’m so impressed how easy this was! It saved so much time and energy and not to mention saved me all future headaches! Thank you HP! I love your products and will continue to explore all the features of this printer and app!
Rating Trends
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All Versions
5.0
1,654,782 total
 5
1,463,684
 4
119,616
 3
31,732
 2
10,206
 1
29,544
Current Version (8.0)
5.0
1,587,487 total
 5
1,406,209
 4
113,480
 3
30,198
 2
9,647
 1
27,953
Version History
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