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App name
LINE
Description
LINE reshapes communication around the globe, bringing you closer to your family, friends, and loved ones—for free. With voice and video calls, messages, and a limitless variety of exciting stickers, you’ll be able to express yourself in ways that you’ve never thought possible. With over 600 million users worldwide, LINE’s constantly expanding platform will continue to provide exciting new experiences and convenience. NOTICE: LINE Pay services in Singapore, LINE Biz+ Pte. Ltd. ("LINE Biz+") discontinued its provision of the LINE Pay services from 8 February 2018 onwards. LINE’s Main Features Free voice and video calls: Use your PC or smartphone to keep in touch with friends and family both at home and abroad, or hold a business meeting on the go! Instant messaging anywhere: Conversation is just a tap away. Spice it up with LINE’s exciting collection of stickers or send pictures, videos, and even GPS coordinates to let your friends know what you’re up to. A full-featured social networking service: Post your day-to-day activities to your Timeline or comment on your friends’ posts. Group chats: Share important information with your co-workers or talk about mutual interests with your closest friends. Find new expressions in the Sticker Shop: The world’s largest collection of stickers features famous and unique characters from around the world to let you express yourself just the way you want to. Stay informed with LINE official accounts: Connect directly with your favorite celebrities and companies by friending their official accounts. Make international calls with LINE Out: Make international calls to mobile phones and landlines at competitively low rates. You can even call friends who aren't LINE users (available in certain countries only). Get connected to new apps: LINE provides a gateway to entertainment and lifestyle apps that will keep you entertained and bring new convenience to your life. ◆LINE Stickers Premium: unlimited access to selected creators' stickers for a flat rate Price plans: ・Monthly plan Price: JPY 240 (tax included) Duration: One month ・Yearly plan Price: JPY 2,400 (tax included) Duration: One year ・Student plan Price: JPY 120 (tax included) Duration: One month Purchasing a plan: ・Your iTunes account will be charged at the time of purchase. ・Your plan will be automatically renewed and your iTunes account charged 24 hours before your plan's expiration date. ・First-time subscribers can try out LINE Stickers Premium for free during a limited trial period. ・The length of the free trial period depends on when you subscribe. You won't be charged if you cancel your plan before the end of the free trial. Canceling auto-renewal: ・To prevent your plan from renewing itself automatically, please turn off the auto-renewal option at least 24 hours before your plan's expiration date. ・You can still use your plan until it expires after canceling auto-renewal. Viewing or canceling your plan: ・To view or cancel an existing plan, check your App Store purchase history from your device's settings. ・You can cancel at any time. ・If you cancel your plan in the middle of a payment period, you won't be refunded the last payment you made. (We also don't accept partial refund requests.) How we use your information: ・https://terms2.line.me/line_stickerspremium_terms Privacy Policy: ・https://terms.line.me/line_rules We recommend that you use LINE with iOS versions 10.0 or higher with an iPhone 5 or above. For more information about LINE, check out our official website. http://line.me/en/
DO NOT USE THIS APP
by Anninka on 2021/04/10 15:12
I’ve been using this app for almost 2 yrs to send and receive extremely private data, emails, contracts etc. One day I logged in and out too many times, which is odd in itself given I should be able to do that, resulting in me being locked out of my account for an unforeseen amount of time. After emailing customer service I was told it was now a security issue and no further details can be shared with me. It’s been a week and not only am I unable to access my account and all of the saved info I need I’m also being told that details of when I will be able to access my account can not be shared with me. So maybe another week. Maybe another month. Maybe never. 2 years of Contacts, messages, and essential information gone just like that. An app so secure not even the account holder can access it and a support team unwilling to help past a generic email. What a total fail
Problem
by SuZeNK on 2021/04/10 10:44
I can't join Thailand group from other country...That's a little annoyed for me..Can you fix that?I want to join Thai group.
Voice messages cut off
by Loved by Daddy on 2021/04/09 15:45
I really like this app but a big problem is that whenever I’m creating a voice message and a phone call comes in or my alarm goes off it cuts off the message and I lose it completely and have to start all over which is frustrating. Same thing happens when I’m listening to a voice message: if a call comes in or my alarm goes off it cuts it off and I have to start over from the beginning to listen to the whole thing again which is repetitive. I would like to request that if, when creating a voice message, it gets cut off, that the app would retain the part that has been recorded up until the interruption instead of losing it. And I would like to request that you create a slider for listening to voice messages so you can start in the middle instead of starting all over again. Thank you for an otherwise great app!
I really miss the presence indicator
by BanzaiBillster on 2021/04/09 02:00
This has been a solid app for years, but recently the presence indicator (...) has disappeared. That was really helpful and everyone else does it. Blerg. Please add that back!
Tyging function
by Yo__from_here on 2021/04/08 16:42
I want the function to see ppl're typing. LINE had it before but now it doesn't
Typing option on chat
by simblissity24 on 2021/04/08 16:40
Recently they took away the feature when you can see your friend typing. This has created an inconvenience and disruption to the flow of immediate back and forth text conversations. All messaging apps have this feature for a reason, and it’s odd that they would discontinue such an important part of texting conversations.
Blocked
by smallonions on 2021/04/07 00:29
I have been blocked for some reason. I downloaded the app and I had chatted in a group chat maybe 3 times then all of the sudden my account quit working. I asked their support and they say I am banned for breaking their rules. I literally maybe responded to chats with “yes” or simple responses and nothing strange. I am not sure why they claim I broke their rules. They must have some interesting rules...
Upset
by Kelly Chen 🐰🌈 on 2021/04/06 00:49
I don’t like how I needed to verify my phone number during sign up. My phone number is valid. Very ANNOYING!
Terrible experience
by VZ-01 on 2021/04/03 18:09
After I bought a new phone and tried log in, they asked me to get a code from my previous phone. I already sold it. Then they said I can not transfer my old account. I need to make a new one even I have the phone number that relative to my old account. I can not find a technical support to help me solve it. Please Do Not Download This APP! The Most Terrible and Stupid APP.
They’re selling your data to China
by 808bangah808x on 2021/04/02 22:49
They gave access to your info to Chinese workers.
Transfer account is bad!!!
by llraizenll on 2021/04/01 22:39
This is the third time that I have to create a new account because in order to transfer your old account you need the same phone number so If you don’t have the old phone number your pretty much screw
Problem
by m.sepanta on 2021/04/01 09:22
There is still a problem. The typing option is not displayed when typing
Try wechat app instead.
by Run away while you can on 2021/04/01 02:23
Line is run by double standard hypocrites. You will likely find yourself suspended for posting much less horrendous than others, while those others still post. Wechat is very fair across the board.
Where are my stickers?
by Lizzilo on 2021/03/31 01:24
😭😭😭😭😭😭
Cleared Chat Data but still 2.24GB
by owbert on 2021/03/30 20:50
Cleared chat data (photo. Video. Voice) but app is still taking 1.8GB of storage. Not great.
Black theme
by a r a t on 2021/03/29 02:38
First of all, I have been using LINE for YEARS now, and I love it. It’s wonderful for communicating with people from across the world! You can have group chats with over 50 people in it! And calls that include so many people as well! That’s why I gave y’all 5 stars! Now, I have a bit of a request from the LINE team.... I have bought a theme that I enjoy, (Winnie The Pooh, in case you were wondering) but lately I changed it to the default black theme because I have many migraines coming on. I have come to request that the LINE team update the default black theme so that EVERYTHING has a black background when using it: The timeline, searching, in the theme store, etc. Because of my migraines I have a sore head a lot, and seeing the bright white makes it a lot worse. I have to be on LINE a lot though, so I’d REALLY appreciate this implementation!!! Thank you so much for your time Most sincerest regards, Tara 💙
Mamason
by Kasamsook on 2021/03/28 10:48
I have lines in the last 5 years I’m paying $2.99/$6.41 a month later I got charge more like this month charged me $2.99 /39.95 / I have my Debit card on files Master card and Visa card
Can not sign up
by water mark remove free- thanks on 2021/03/26 15:16
I don’t receive verification code, I want to know the method of filling Phone number to sign up new account. I mean country code need or not? Show me sample
Worst app I have ever used
by ChalresONE on 2021/03/26 04:39
Worst app I have ever used, tons of unwanted options and ads.
Stop selling users date to Chinese company
by yellllllllllllllllllllo on 2021/03/25 09:30
What a senseless company.
New device setup needs improvement
by raindropsonr0ses on 2021/03/25 02:35
I got a new phone recently and when I went to set up line, it had me enter my number and then enter a code sent to my device. Pretty standard. Then it needed to verify my identity so it sent a link to line on my previous device. Since I have a brand new phone I have no need for my previous device and no longer have it...the only other option is to create a new account. Please come up with a better way.
Line was feeding info to CCP
by Eijh on 2021/03/25 00:50
Just saw breaking news Line was feeding info to Chinese government. User beware.
为啥子中国区域使用不了呢
by qwedfhkg on 2021/03/23 09:38
害~
fix this problem! add this option
by Rosemary Lavender on 2021/03/22 16:15
I moved to another country & bought new phone number, so I want to update my phone number in LINE. When I go to settings, account, and try to change my number, I can't change the country code. plz add option change the country code. I don't want to lose my account, my memories, my photos & my friends.
Problem after updating?!
by SloppyFloppyFlopper on 2021/03/22 09:39
Why cant I use my theme. I bought it. But I cant “apply” it to the app???! What is wrong???!
Thumbs down
by kirce1316 on 2021/03/21 20:34
This is a terrible app. I switched from Android to iPhone and when I installed and logged into it on my iPhone, all my previous chats show, “ Letter Sealing. Unable to display message as it couldn't be decrypted. Please ask your friend to resend the message.” Now I can’t access my old chat messages on my old Android, the pc version, or anywhere. My Android backup disappeared. Terrible app.
So-so
by Catzcomm on 2021/03/19 02:37
Can’t keep messages straight between devices to save its life. Also it’s basically a stream of consciousness flow (pukefest). No real manner of organization between different topics. If you want that, go elsewhere. For a simple chat it’s good. But ppl often don’t use it as a simple chat, so... then the software fails cuz it won’t do what ppl want it to do. 🙄🙈
Line gave all of the datas to chinese government
by vivian wong1212 on 2021/03/18 08:08
I just noticed that line has gave all of the datas to Chinese government to manage. It is dangerous to use this app and i am going to uninstall It.
No longer use
by Wolfe970 on 2021/03/16 02:41
Decent app that I no longer use because they require a mobile phone number. I assume so they can sell your information for more money.
Hi
by CAKufuor on 2021/03/16 01:21
Line is the best app so far. Please can we have a feature on line where you can MUTE people in a group call and also RECORD our meetings for future use? Please work on this for us. Thank you.
Delete announcements
by Rehab Sayed on 2021/03/16 00:03
Need to know how to delete announcements from message! Tried to delete app but it still there
help
by yunniehgg on 2021/03/14 15:48
for some reason my card won’t work to purchase
Unsatisfactory
by gfuhhjh on 2021/03/14 04:41
Why did you take the dots away when replying to message , very unhappy
Does not work on iPad without phone number.
by DragonTBear on 2021/03/14 01:50
My iPad does not have a phone number, and my phone already has its own Line account, and Line does not allow virtual phone numbers (like google voice).... Sooo... I can’t create an account on my iPad ... so can’t play games like Disney Tsum Tsum on iPad with friends.
Invasive
by zeph13 on 2021/03/13 23:19
Now asks me every time I open the app to select more photos to give permission. No, I don’t want my whole library shared...
Great!
by RavPavus on 2021/03/13 20:56
Its a great chatting app and i adore it but i sure do hope they can add a " typing " feature so i can know whenever the person I'm texting is typing or not :)
Worst communication app
by Desmond369 on 2021/03/12 19:08
Horrible.
Love LINE, but needs minor improvements
by OrthodoxCincinnati on 2021/03/11 19:27
LINE was one the best things I’ve ever discovered. If you live outside Japan or Thailand I feel like you can’t fully utilize all its features. But it still a great app for texting or calling. The stickers are fun and the camera is really good too. My only compliant would be sometimes it can run slow bringing up your stickers, and the screen sharing could be more user friendly. I still haven’t figured out how to share audio when screen sharing. Besides that though I wouldn’t use any other texting app but LINE
Account suspended immediately after registering
by Nyohira on 2021/03/11 16:56
Context: I will be relocating to Japan soon, and as part of Japan’s quarantine measures, immigration officials will require me to download and update them on my health status via Line. Upon downloading Line and registering for the first time, my account was IMMEDIATELY suspended. The majority of features showed errors, such as adding a profile picture or viewing the sticker store. I attempted to uninstall and redownload, but upon attempting to log in I was greeted by a message saying Line verification is temporarily unavailable. Several weeks later, I emailed support, only for them to respond that my account was in fact suspended for violating their terms of service. How could this be, when the only thing I have managed to accomplish on the app is add a profile picture, the same picture that I use for services such as LinkedIn? I am at a complete loss, as customer service told me that there is nothing they can do. So now, I am unsure of how the Japan immigration process will unfold seeing as how I have been banned from the app they use to monitor COVID-19, despite me having done absolutely nothing! I have spent mere minutes in the app, added no one, messaged no one, and called no one. I am beyond bewildered and am incredibly disappointed in this app.
C
by G.pers on 2021/03/11 05:18
Seems to be getting less intuitive, harder to use. Busy adding features I never use while the basics are languishing. Avoid using video.
This not good app
by Mubko on 2021/03/10 14:00
Not good app
Give my money back!!!
by RJ-7298-7203 on 2021/03/08 03:27
I bought line sticker for 11.99$ for 800 token but I got message from Apple.com/bill $40.24 !!! After purchased token!!!
Backup Support or recovery
by hotdeo on 2021/03/08 01:59
Not being able to transfer line history between Android and iOS and not being able to recover your account if you lose access to your phone number make this app essentially pointless and unusable. For a company of this size you would think the recovery process for both chat history and your own account would be simple but I guess not.
1 star for the smartphone app
by Redice1212 on 2021/03/07 08:35
Smartphone app keeps telling me that my email doesn’t exist yet it works just fine when logging in to PC. Please fix this. I can’t even change my number on my PC or iPad app as for whatever reason such a simple feature is disabled. Please understand that for many of my contacts, LINE is the only way to contact. I lose access to it and I’m pretty much losing people.
Signing Up Issue
by JXLZ22 on 2021/03/05 14:43
I tried to sign up about a month ago. There was some kind of issue, so I deleted my account and was going to try again. Since I keep getting an error that says, “verification is temporarily blocked. Please try again later.” Would be nice to try the app, but I can’t even create an account, now.
Incompetence
by FP__14 on 2021/03/04 14:00
I’ve used the same line account since 2014. I moved from Japan to the US recently and had to reinstall the app. Without my Japanese number which I no longer have, I can’t log in as I need an authorisation text. My LINE account is connected to my email address but that makes no difference. I’ve contacted them but they will not move and gave me a robot like reply. Thanks LINE, I’ve lost contact with many people because of your incompetence.
Bad bad bad
by daisyclovers on 2021/02/28 23:18
The app was okay for the two days I had it, but then my account was blocked for no reason. I tried to reach out to customer service who could not give me a reason. Upon further attempts to reach out, I was ignored. Terrible customer service.
Loved this app until...
by Amaris Julee Gould on 2021/02/28 18:36
Loved this app and have both iPhone and iPad version. The iPhone version is great but in an update, the iPad version no longer offers filters or faces. That was part of the fun! Deducted a star for the iPad version. Please include filters, background and faces for iPad version! Great speaking to groups both domestically and internationally!
deleted chat history
by lapskdmdjejsnsow on 2021/02/28 17:28
the app kicked me out of my acc and then when i logged back in, it deleted all of my chat history like ??? for what 🤨 i can’t find any of my groupchats now
There’s some bugs need to be fixed.
by Tandompoe on 2021/02/28 02:45
I changed a new phone but forgot my password. Following the ‘forgot the password’ steps, changing password then signing in with it, I always got ‘ wrong password’ response. I checked new password again and again, am pretty sure the password was correct and sent emails back and forth to the customer service, explained the issue several times, but it seemed they always responded like robots, they ended up saying they could not fix the issue. Very disappointed.
the worst chatting app
by Hill2009 on 2021/02/27 07:43
So wired Interface, hard to use, can’t find how to send pictures
Unable to call out
by ssm1942 on 2021/02/27 06:35
Just bought new iPhone and transferred all my old phone data to new iPhone with no problems. Now I can receive calls, texts and video calls with no problems BUT I cannot call, text, or video call anyone!!! All settings appear ok. So what gives? Love the app for its versatility but with these problems , I‘ll probably drop it and go to Viber or whatever
離開鍵很難按 請改善
by angry policy holder on 2021/02/26 13:10
離開鍵很難按 請改善
Stickers
by Andimmintyfresh on 2021/02/26 03:20
Where did my stickers go?
Can no longer use line or sign up for new account
by bigblitz on 2021/02/24 22:25
So line blocks you if you don’t change your account over when you get a new phone. This is about the dumbest thing ever. Should be a better way to fix this! Get it together, or put out an update to fix this.
Long time user.
by SuperHyphy on 2021/02/24 18:54
I been using Line for over seven years. All my overseas girlfriends use it too. I love it.
AWESOME!!
by Turdburgler1 on 2021/02/23 23:19
One day, I had a friend over and we didn’t have contact with each other, except roblox (which you should totally download) which had tags and had more stuff to deal with. But LINE, LINE is just awesome. She told me about this app that had cool filters, texting stickers, and more! This is what I use to text almost all of my friends! It is so simple and it even tells you when someone’s birthday is coming up and when to say happy birthday. Sign up now and join the LINE party!
Help
by fuketecht on 2021/02/21 06:13
I can’t send videos I have uninstalled and than reinstalled it but it says I have an error
CANT VERIFY! NO VERIFICATION CODE AND THERE IS NO CALL ME OPTION
by daveyebdj on 2021/02/20 23:31
Been trying to verify my line account just to signup for ages and i haven’t been receiving any verification code
Cannot control volume
by Jk0987456 on 2021/02/20 02:51
This should be a simple feature, that allow users to control the volume of the ringtones and notification.
Great app, just one question
by wwwwwwttttttffffff on 2021/02/19 23:31
This app is a great way to stay in touch. However I was wondering how to get line points
idk i’m sad
by GL17CHY on 2021/02/18 14:22
i don’t like the fact that you can’t make accounts with facebook anymore. i got logged out randomly (might be because my previous account was made with facebook?) and i live in japan so everybody uses line and i’m the only one who can’t communicate with my japanese friends and i find it super inconvenient
Need more improvement
by Darknezzzz on 2021/02/16 16:05
There is a variety of stickers. That’s good. The app needs to stop asking users to access to their photos every time they enter their chat group. This is annoying. 2 stars until it’s fixed.
New inconvenience
by Dreaming.wake on 2021/02/15 13:39
Until the latest update I was able to share files and photos from other apps worth contracts on LINE. This stopped the last update. I hope this is a glitch and will be fixed soon.
Now receiving app messages on phone
by Percy Cramer on 2021/02/13 20:57
Now receiving app messages on phone. Update please.
Great app but latest update is frustrating
by Kahlula on 2021/02/11 20:17
Please let us rearrange our stickers again and remove what we don’t use. It’s frustrating to matter how many times I rearrange or delete them they keep coming back and won’t stay sorted the way I want it to. :( Please also let us bulk delete stickers instead of one at a time. Apart from that this app is really great. Have been using it for many years now. Will update review and rating to more positive once this sticker problem has been addressed. Thank you!
Temporary blocked
by Asiananna86 on 2021/02/11 06:08
I can’t log in my account so what I do now?
Perfect
by Queen of Sorrow on 2021/02/10 03:24
I’ve used this app for many years; it’s arguably as good as the iMessage app, if not better mostly for how customizable it is. From buying themes and stickers off the store to even making your own; I love the creative freedom the app has just for what’s on the screen. My one gripe is that once you buy stickers and themes, you can uninstall them from your phone; but you can’t delete them permanently off your account. I personally would want to get rid of stickers I don’t use or get rid of themes I don’t want permanently off my account.
Malperformance
by Ziusudrá on 2021/02/09 13:09
Thereafter its recent considerably large update that had rendered a different UI look to Line, as well as other “performance tweaks” and what not, this app starkly contrasts its previous versions which were much better than its current one; server-wise and performance-wise too. It’s laggy, glitchy and frequently doesn’t deliver the call notifications that I get from my GF. Not to mention issues of latency during calls. Whatever you did to this app, undo it. I’ve been a longtime user of this app and it’s frustrating to see it’s behaving as such.
Terrible,
by exoliby on 2021/02/08 05:30
The app just deleted my account randomly. Now all of my Japanese contacts are lost.
Disable CN tel. without notice
by Yasha_. on 2021/02/07 09:11
Originally I used a Chinese number to register LINE and everything works fine, till I recently update my phone and thought my old number would works as usual. However, when I tried to log in, I couldn’t receive the validation code. I’ve emailed the customer team and their response was very robotic and unhelpful. So I cannot log back in even tho I have the password and registered email and have lost all my contacts and purchased emojis in LINE. Great! 🙃🙃🙃
Great but ....
by Pross57japan on 2021/02/06 09:30
I really like this app, and it’s very popular in Japan, where I live. However, a recent update randomly reshuffled the order of my stickers after I had put a lot of work into organising them. Aargh!
Sticker line up is broken
by bsjsbbehd on 2021/02/05 23:55
It shows every sticker I own even if I don’t have them downloaded no matter how many times I delete them
LINE is super horrible
by E13134 on 2021/02/05 14:09
On my old ip5 , i uninstalled and i couldnt login bc i didnt have phone number to login, only Email. And until now i cant login and access my Line acc. I did sent inquiry to Line but they cant fix it , they cant even detect mt Line acc, well of course they cant bc i cant even login. Terrible terrible chat app! 👎🏻
Awful
by breslerlyke on 2021/02/04 04:52
They updated and it’s horrible. We are gonna use another app I will never understand why they always try to get fancy but don’t think of the users
Fix the Japanese Keyboard
by ~kittykat~ on 2021/02/02 17:22
Every time I hit send with the Japanese keyboard open, the keyboard disappears and reappears. It gets annoying when I’m trying to send multiple messages in a row. Please fix this.
Blocked
by amy2032647473 on 2021/02/02 16:09
It says verification blocked and won’t let me sign up or sign in . I use it for work and want it to work ASAP !!!
Crap App
by SMS909 on 2021/02/02 14:57
Warning. If you ever upgrade your phone you wont be able to log back in to your account unless you link it to Facebook or your Apple ID apparently ..... having log in info isnt good enough even though every other app can allow you to log back into your account on a new device. This is the only app ive ever had this problem with and not sure why the maker chooses to do this. Be warned. This is garbage.......
Does not allow you to delete account
by Girl57 on 2021/02/02 04:57
Does not allow you to delete account
Newest update
by QueenWhiskey69 on 2021/02/01 22:32
The newest update is complete trash. Loved the app up until the latest update. Now it’s trash.
Need a mention all!
by Booboocj on 2021/02/01 18:34
Please create a way to tag all in group. It’s really a pain to tag each person just to send out an easy message. Then I’ll change to 5*
Bug
by afry87 on 2021/02/01 14:05
I updated mid-day, but now my OpenChat messages won’t appear. In the message preview and icon for new messages, I can see there are new ones. When I open the OpenChat group, I can only see the ones from before the update. I’ve force quit and restarted LINE but it didn’t help at all.
Don’t use it
by CaliSteve54 on 2021/01/31 16:13
So I have a few friends that use this. Mainly to discuss games we play and strategies, for some reason it never let me send a message, I could only view what everyone was saying. I wrote to them and asked for help, they literally wrote me saying that I had been banned for giving info out?????? How is that even possible? No one could ever see what I wrote so how did that happen?? Obviously they don’t know how to monitor there own app, I recommend using anything else other than this garbage app. Shoot even MySpace was better than this garbage
.. Original characters
by hyshukai on 2021/01/31 05:05
All good, my friends have been using this to chat for years and it’s certainly better than standard iMessage... I love the translators the mossssstt *my only complaint is could you guys add more original Line character merch to the stores (specifically Ny) . K that’s all:)
Changing devices.
by guernica12 on 2021/01/30 08:57
While line is typically a good way for communicating with people, and has many good aspects, there is nothing more infuriating to me than how they think it’s a good idea to delete every single conversation or chat just because you sign in on a second device. I bought a new iPad, thought it might be cool to have line one it. Nope. What does Line think? Automatically deleting all of my chat history on my iPhone, the device that I carry with me at all times? This makes no sense, and is the dumbest feature about line. I have a line account for a reason, why do they think I want all of my chats deleted just because I sign in on a second account? Not happy, and many lost conversations.
If you can’t get the verification code there is no hope.
by JxSoap on 2021/01/29 08:44
Sadly after 2 years of using the app it started to have issues, after reinstalling I was unable to get the verification code and they are not customer friendly AT ALL. provide little to no help is resolving you issue unless a sorry excuse is what you are looking for.
App doesn’t work well with latest update for iOS 14.x
by gamenwatch2.0 on 2021/01/28 06:24
The audio / video screen doesn’t pop up when someone call. No way to tap on the audio/video button at controls. Bad update. Please fix.
Have reset password 3x, still can’t login
by agwtywgdhd on 2021/01/27 16:24
So f-ing annoying. Got a new phone, reset my password 3x and it never registers my new password so I can’t login. Also nowhere to go for support since it forces you to login first. So the only option I had was to leave this review
Line Pay Issue
by PJ.Lee on 2021/01/27 06:38
Please Make the US version Line has the same function like Taiwan version for Line Pay. It’s been really difficult to travel around Taiwan and have no access to this Line Pay function. Thank you!
Concerned
by C&TP on 2021/01/26 22:04
Im giving one star because I have used Line for several years. Done many updates. Now it’s constantly kicking me off Line app.
Video calls cannot be silenced
by Ca_jeffo on 2021/01/26 06:33
Line is a great app, but it is incredibly irritating that calls are so loud. There is no way to mute a video call, and even in the softest possible volume setting, whispers are loud enough to wake the dead.
Natural view
by Hanhru on 2021/01/25 15:18
I don't know why this social app isn't famous for now. Most people are using facebook thinking themself as their lives.Facebook is just an economic app not social app. If you want don't want to waste any time ,you should use this line app. Better than facebook!!!.
Picture in Picture
by BonafideRides on 2021/01/24 23:10
Many people use this app for networking from various gaming apps. Picture in Picture would be very valuable to how we use your app. Also allowing people to search for types of groups would be greatly beneficial.
Horrible
by Nizzles84 on 2021/01/24 19:04
Absolutely horrible. So many error messages. And it seems so arbitrary. One minute I can access my chats, the next, there is “an unexpected error occurred” message. Good luck verifying phone numbers and setting your line ID. Freeze and crash. This app is freaking ridiculous. Like a bunch of kids set it up as a school project and they didn’t care if Mr. Rogers gave them an F. All they cared about was the assignment was turned in. Because who cares? Spring break is coming up. That’s the level of professionalism that’s in this app. Disgusting. Switched to another app completely. That meant over 20 employees and coworkers switched. Every. Single. One. Had the same issues. Lost our business. Fix this. It was too promising to be true..
Charged
by ca7987 on 2021/01/24 03:12
I got charged on my carrier
Privacy!
by Kid Chang on 2021/01/22 09:04
Always asks to access my photos when I open the app. Buggy app!
Can’t get back my account
by LeanoJL on 2021/01/21 06:34
I can’t get back my account since my phone was broken and no way to receive the verification code while trying to login with the new phone. Once I contacted Line customer service, they just said I have to create a new account if my previous phone was broken. This doesn’t make sense for this case. There are many social apps and only Line has such weird limitation. I lost many social groups and friends in Line account. I won’t trust and use Line anymore.
Too. Complicated
by 真希¥007 on 2021/01/21 04:47
When log in to other device all my message was deleted even it is save to my account..just hope that it will be like more messenger that if you’ll log in your account to other devices all my messages will still be there but in line app all of it will be gone and for that not to happen you’ll need to back up all of your file to old device before logging in to new device which is very complicated
👎🙄This App is “NOT User Friendly”
by michellygrc on 2021/01/20 15:05
I erased the LINE App and downloaded again, and every time I put in my phone #. “Verification is temporarily blocked. Please try again later”. So I contacted line Customer Service and they are not able to assist me, this is what they wrote: Thank you for contacting LINE Customer Care. It is possible that there may be issues with your device or phone number. In order for us to look into the matter in more detail, we ask that you contact us with the following via the Reply URL at the end of this email. We will not be able to continue our investigation if you do not answer all of the questions.
Dissapointed..
by Artemis_Yul on 2019/12/03 17:15
I havent felt the need to complain about this app cause ive loved it since it came out but im supper dissapointed that whenever you guy’s launch cool free stickers, Im not able to download cause probably the region or whatever which is super unffair cause now you guy’s launch free Brawl Stars line stickers and the worst feeling ever not being able to download them whatsoever. That’s just not right. I remember when there would be free stickers once in a while and id get them, ive even put some money into this app cause i love the stickers but its super dissapointing that i can’t even download the stickers of my favorite game app.. it’s just really wrong.. You guy’s should be fair and if it’s free, let it be on every region that people do use the app cause im from the US and now im in NL but i still use my US acc so i just dont understand why i can’t download it...its really messed up. I got all happy when i saw the pop up of the stickers hoping id be able to get them and nope..i got my hopes up for nothing..not right guy’s not right at all. You should go back to how it was when you’s would let everyone download the free stickers for a limited time when you’s announce it’s free. Shoot just heartbroken by this..
Neat Messaging App
by gacha_girl_jenelle on 2019/08/21 01:32
LINE is a great messaging app in my opinion for if you don't want to continue using the same old boring messaging app (no offense ;)) The fact that you can actually personalize chats is really cool so you can make it look how ever you want it to look like. Also that you can post things and edit your account so you don't have just one boring messaging app. This feauture helps others socialize not just by texting but also by looking at their daily life and favorites in a more fun way! I also really like the fact that LINE also made games associated with LINE so you could also have something fun to do if you're bored of texting and want to show off your gaming skills! I've heard of this app long before too, tried it, and also had great results! This isn't really a negative thing but I wish when you chat with official accounts they don't repeat the same thing(s) and that you can actually message them because of course no one would like to keep getting the same message(s) it would be very irritating! Overall though this app is great and I recommend it for those who want to socialize with others in a more cuter way. Download it and try LINE for yourself!
Pretty good.
by doglover9754 on 2018/10/23 16:32
So I’d say Line is like the best thing that has ever happened to me since I’m not allowed to have a social media account. It’s easy to use, I can stay in touch with all my friends and family who have the app themselves, and hey, who doesn’t like personalization?! Line allows you to personalize your app so it’s looks are to your liking and you can even add in some stickers. On that note, let me just say. LINE POINTS ARE IMPOSSIBLE TO GET. You NEED Line points to get those personalized themes and stickers. You NEED Line points for your Line to not be boring. But there’s like NO WAY for you to get Line points. Of course there is the option of “follow the Line Points account for free Line points”. I tried and then realized that there is an EXPIRATION date to how long your point activation lasts. And this can only be done ONCE. What’s worse? They only give you 5. It says 20! What can you do with 5 points? It’s pretty much like “I’ll give you 20 points but I didn’t feel like it so I’ll give you 5”. There is no system where you can accumulate more points over time which I think is needed. The only way to get points is from gift cards or hacking. And we all know you don’t want any of your personal info to be leaked right?
A few annoying things
by mn2014 on 2020/07/05 07:06
I've been using line for about a year. There's really a few things I really can't stand. There's so many stickers and there's no way I am scrolling for 60 hours to see them all - they need to categorize them better and make it easier to find the ones you want. I was looking for a set of stickers and finally just gave up even though I know it was there. Second thing is your stickers and everything else you bought needs to transfer to all your devices with just your phone number because I don't want to make an account, I'm sick of making accounts for everything, a phone number with a pin should be enough. Cause I just lost $30 worth of stuff. Also come on, 600 MILLION users and no way to meet new people. There are no chatrooms or groups you can join to meet new people. It’s all by invite/you have to know them already. I want the ability to meet NEW people by joining groups or chatrooms.
Been a Line User since 2012 I love it but...
by AruZhu on 2019/02/25 18:47
I’ve been using Line since 2012 and it’s my #1 SNS app to chat with my friends I prefer it vastly over Whatsapp (which I only use with my family). Also since I moved back home last April I was relieved to transfer my account to my new number and see everything was left as if I’ve never changed my number, my chat history was there and all even my photos! However it might’ve been changed recently or I haven’t noticed but do you guys remember we could follow Official Accounts from other parts of the world? That’s how I came across Gackt, Flumpool and Uverworld etc (I’ve already been a fan of them I was just happy to find their Line accounts and announcements!) and right now as I was checking to see if I could add more J-Rock bands’ accounts I saw that the ‘change region’ button on the Official Accounts interface disappeared? What’s up with that? I can’t see new accounts from Japan anymore! And honestly the ones from my home country Ecuador are...nothing exciting...therefore could Line bring that back?? Please? Otherwise you would’ve gotten fully 5✨’s from me...
Account suspended immediately after registering
by Nyohira on 2021/03/11 16:56
Context: I will be relocating to Japan soon, and as part of Japan’s quarantine measures, immigration officials will require me to download and update them on my health status via Line. Upon downloading Line and registering for the first time, my account was IMMEDIATELY suspended. The majority of features showed errors, such as adding a profile picture or viewing the sticker store. I attempted to uninstall and redownload, but upon attempting to log in I was greeted by a message saying Line verification is temporarily unavailable. Several weeks later, I emailed support, only for them to respond that my account was in fact suspended for violating their terms of service. How could this be, when the only thing I have managed to accomplish on the app is add a profile picture, the same picture that I use for services such as LinkedIn? I am at a complete loss, as customer service told me that there is nothing they can do. So now, I am unsure of how the Japan immigration process will unfold seeing as how I have been banned from the app they use to monitor COVID-19, despite me having done absolutely nothing! I have spent mere minutes in the app, added no one, messaged no one, and called no one. I am beyond bewildered and am incredibly disappointed in this app.
WHAT??!!!
by adcgscvjhb on 2020/11/02 05:36
Ok so, first of all Line is my favourite texting app and I’ve been using it for YEARS. I’ve had no problems with it up until like 5 minutes ago. It was working fine since I was able to chat and video call with my friends about an hour ago. I hung up and left the app and I was going back and I went to the chats place and it’s just showing me a loading circle and nothing happening. When I press anything nothing works and the app just closes itself and takes me to my Home Screen. My friend sent me a message that she is having the same problem with line. I was thinking of deleting it and reinstalling it but that would mean I lose all my texts and data on it. My friend said she restarted her phone but the problem was still there. Please fix this cuz I don’t want to lose anything. PLEASE PLEASE HELP ME AND PLEASE FIX THIS 😭😭😭😭😭😭😭. I can’t even back up the messages since it won’t let me do anything on the app. The page is just frozen and just keeps loading. That’s all and I’m so stressed from this.
Unbelievable!
by Kohinoor09 on 2019/09/11 03:25
I cannot believe how careless the creators can be! They have updated the app, yes! But not the help articles! I just changed my country and wasn’t able to log in! First thing, they don’t have customer support service. It is very non-professional. If their customer are trying to get help there is no body they can email/call. Now you can only login via number and fb. I didn’t have my Facebook linked and since I changed the country, I wasn’t able to get any text. They should have provided the option with the email. Also, a new account was made when i tried to sign in using my current number and i put my old email. The instructions from app told me to reinstall and select the option “existing user” and guess what? There was no option! How can you update the app but your manual for customers is for old versions!! Is this a way you are trying to make money? Because all those expensive stickers can just be gone? This is seriously unbelievable! Now i am not able to change my phone number because it is stuck to the same country I had before. They really need to work on their app and make it easily usable for everyone!
Great app, however...
by Dragon Lover 18 on 2018/12/06 05:22
It’s a really good app and has quite a few good features, but the LINE points promotions aren’t working for me? I have yet to see any promotions on the page, and it’s frustrating me because there seems to be no other way to get points. The help menus continually tell me to register a phone number to get points whenever I search for a possible solution, but I already have. I don’t know what kind of issue this is or if it can be fixed but I’d like it to be resolved. On a different note, when you type in a chat, related stickers pop up with certain words (like the word can has stickers of tin cans), and while that’s sometimes helpful, it also somewhat frustrates me. When you chose a sticker, it replaces the related word (it highlights the word so you know which one it’s referencing, thankfully). Another thing is that the thing that pops up with the stickers blocks you from seeing the chat if you want to read what someone else sent as you’re typing.
Mobile to mobile issues
by LordAzdrin on 2018/04/11 17:21
Over the 2 years I’ve been using LINE now I have liked it better than other chat apps, however, whenever I switch phones and try to log In it tells me that either my email or password is unrecognizable. So I tap the forgot password link and enter my email to reset it. BUT! LINE has no record of my email ever existing?!? 🤬 twice now it has done this. I’ve had the same and ONLY email for 15 years. Used it both times to open new accounts so I could chat with my buddies halfway across the world but I swear. One of my games has switched to discord over these issues and if the other one does I’m dropping line completely. Listen to me, you are losing customers over stupid issues. This is neither a new problem nor a complicated problem. I already refuse to spend money on your app anymore where I used to buy stickers left right now I am considering dropping you completely as have many that I know over these very simple and yet continually ignored problems. Fix your house LINE Or soon you’ll find you have no customers at all
New Update
by Red Lawliet on 2019/07/31 08:38
I’ve been using this app on and off for almost 5 years, one of my favorite features has always been the ability to swipe to see chat albums and chat notes, it made everything so simple and comprehensive, as notes have always been very important in the chats I am in. Unfortunately, the newest update removes that feature to favor a “swipe to reply” system, which I have found to be completely unnecessary and rather frustrating to use. Nearly nobody that I know ever even uses the reply feature, all important inquiries are usually found in notes, which were once easily accessible with just a swipe. Additionally, any “replies” to inquiries made in chat would just be responses to the conversation, you know, like how normal people talk. The unique feature of even having notes is what drew me to Line in the first place, and making it more difficult to reach those notes really discourages me from using the app. This update got rid of the most important aspect of Line, and will prevent me from using their services in the future.
Started off great but now some weirdness.
by Mospiritu on 2019/07/12 20:56
I’ve been using Line with my family and some friends for a while and it’s worked nicely, especially when we’re connecting from abroad. The emojis and filters are fun for messaging. The messaging features have worked really well consistently. Unfortunately, the app stopped working with my phone’s notification features so it doesn’t ring or display a banner for Line calls the way it did before. I’ve checked my settings in both the app itself and on my phone, and have tried deleting then reloading the app as well. None of that resolved the issue. Now today, I received a Line notification banner and ring from the last Line user who called me via the app but the call was actually a regular iPhone call from someone who isn’t a Line user at all. (I never received a notification from the Line caller.) Looks like my app version is up to date. What gives, Line developers?
Chat data
by Prime32 on 2018/04/21 14:13
So earlier today I was on my iPod but had to run an errand so to stay in touch I got the app on my phone. What the heck is the point of me having to log in and etc if you just DELETE all my chat info anyway. I don't know any other kind of social app that doesn't keep msg data if logging in with the same acc. The chat back up is cool but that shouldn't be necessary to not lose chat info, or make it so it does that automatically. Apple products have automatic back up, you guys should do the same. I mean frankly I'm vexed right now but that doesn't change the fact this is an issue you guys should work on. Also stop getting rid of free stickers you guys have had forever (years). When you take away from what you have, you just make yourself less valuable. I joke fight my friends because they prefer Discord over this and honestly I can’t blame them. Stop taking away from the little you have to compete with. Oh and I’ve bought stickers through the years, so I’m a customer, not just a free-loading opinion.
Tons of bugs iPad review
by aquablastxyxy on 2017/10/30 01:20
***changing my review to 1 star because I’m tired of logging in over and over on my iPad. FIX YOUR APP!!!! I have spent over $40 on stickers and have used this app for over 3 years. Here are my complaints: As others have noted, stickers that used to show up as suggestions DISAPPEAR until you delete and re-download the sticker set. Lousy way to sort sticker sets. I have 90+ sticker sets and sorting them manually one by one using the cumbersome tool literally take 20 minutes. No way to assign your own stickers a text shortcut so they will pop up as suggestion. Seriously, it’s been years already and this is an incredibly basic feature. iPad app doesn’t log you in automatically like the iPhone version. Seriously? It doesn’t even have option to remember th email address\username either? No way to synchronize chat history across iOS devices? Really? Even aol instant messenger has this basic feature. Sticker packs completely disappear sometimes. I know for a FACT I have purchased and used the stickers from the sticker set, have chat history to prove it. But it disappeared from my list of purchased stickers with an option to purchase again? Lame. This is overall a great app, so I will give 2 stars instead of 1 but you seriously need to fix the bugs and provide the basic features. Especially the stickers disappearing until you redownload them. Not everyone wants to go through your insanely clumsy sticker sorting process over and over.
Love the stickers, but...
by saranghate on 2017/09/27 06:24
My boyfriend and I love to use LINE for its stickers! It’s the only app we use to message each other, and there’s so many stickers to choose from. I admit I’ve spent more on stickers than I should have, but I can’t help it!! They’re too cute! I do wish that there weren’t region locked stickers... I recently bought an Apple Watch and am very disappointed in the watch app... Not being able to view read messages has really gotten annoying, because I tend to send stickers and respond. Also, not being able to use scribble has made it difficult for me to reply to any messages at work. Another issue is the fact that I cannot use the stickers I paid for. Understandably it may take some time to be able to configure it to share the stickers, but I would love to at least be able to choose a set that I can use... the default ones aren’t exactly my favorite.. I hope one day they will be able to update it but as of now I’m stuck using KakaoTalk if I want to message friends via my Watch.
Voice messages cut off
by Loved by Daddy on 2021/04/09 15:45
I really like this app but a big problem is that whenever I’m creating a voice message and a phone call comes in or my alarm goes off it cuts off the message and I lose it completely and have to start all over which is frustrating. Same thing happens when I’m listening to a voice message: if a call comes in or my alarm goes off it cuts it off and I have to start over from the beginning to listen to the whole thing again which is repetitive. I would like to request that if, when creating a voice message, it gets cut off, that the app would retain the part that has been recorded up until the interruption instead of losing it. And I would like to request that you create a slider for listening to voice messages so you can start in the middle instead of starting all over again. Thank you for an otherwise great app!
Best chat app
by A2009 on 2018/08/30 02:42
Update: I’ve been using Line for years, but I don’t like it as much as I used to. First, the spam problem is out of control, I constantly get added and messaged by fake accounts and Line seems to have no way to address it. And second, when friends add you they show up in a tiny screen all mixed together with the spam adds and recommended friends. It’s so easy to miss the initial request, and then later have no idea who is a real friend or not, so I allow non-friends to send me messages. Which of course contributes to the spam problem. Line needs a clean way of dealing with friend requests, like Facebook. Original: I just started using Line and now prefer it to Whatsapp, Viber, etc. I have had several int'l phone calls- even without wifi its super clear and of course free! The stickers are also cute and fun to use. I don't get nagged to log in like other people, lucky me I guess. Great app!
What?
by pokeopeth on 2019/08/21 15:13
Not sure how this subpar app with absolutely no helpful customer service took over all of Japan, but it’s been a frustrating run with this thing. I’m currently completely unable to log in on my phone, so I tried the desktop app, which is impossible to log in to....without your phone? Isn’t that pretty illogical? I would imagine that using the desktop version would be a telltale sign that the phone app isn’t working. So now I have zero contact with all my Japanese friends I met during study abroad. Not only that, but before I got logged out, it inexplicably just stopped delivering my messages for three months. What’s that all about? Everyone thought I was reading their messages but just being a schlub and not responding. This app is subpar at best when it’s working, and just a nightmare when you need help. Send an email to the support line and you’ll get a completely automated response, with no option to talk to a human. At a loss for what to do about this. Meet new friends I guess?
Unimpressed with an unnecessary glitch
by whyineedanicknametf on 2019/02/28 07:50
After one of the recent big updates, the quality of the app deteriorated in my opinion. While I can still receive videos and pictures, I can’t send any of my own. It takes over 30 minutes over resending before they finally go through, if they ever go through at all. I’ve used this app for over two years now and this is the first time I’ve had this issue, and it only came after an update. I’m without wifi in my current situation, but my other apps send and receive pictures and videos just find on my data so the problem isn’t caused by the lack of wifi. When I finally had a wifi connection a few days ago, the problem persisted. This is an in app issue that shouldn’t have been a problem to begin with. Whatever was changed that may have caused that shouldn’t have been changed at all.
Love the App
by iloverewards123456 on 2018/01/21 03:05
I don’t know why lots of people are giving bad reviews on this app. I haven’t had any issues. I love the animated stickers a lot as well as the animated stickers with sound. I would really like to see lots more Disney animated stickers with sound in the future, due to those being my favorite stickers to buy. And there is very good deals on token prices and really love that. I’m not much of a big spender but when I see something I really like and can get it for cheap I always go for it but still careful not to go to crazy at the same time lol. Thanks so much for this awesome app! I was very hesitant at first but had lots of people persuade me to get this app. So I downloaded it and haven’t stopped loving it since I downloaded it. Keep up the good work!!!! And I look forward to any new and exciting updates.
Forward Thinking
by carlogbaltazar on 2018/08/25 17:23
Out of all the messaging company apps and having been able to use all of them quite extensively, the verdict for me would be that Line is the most forward thinking and practical out of all of them. The things that Line offers really targets the global market unlike the others. WeChat only focuses on China, KakaoTalk is very much popular only in Korea, WhatsApp and Messenger are well, on targeted to US and European consumers because it’s hardly ever used in Asia. Line on the other hand has a very even consumer base and this is what stands out with them. They are a Japanese base company but targets the entire market which is always good. Their camera is also quite feature rich and very fun to use. It can practically replace the default camera app of the iPhone. Japan always gets it right, man.
Don’t use app on multiple devices
by NFB72 on 2019/10/31 03:04
Been using this app for years never had a problem until today. I downloaded line on my chrome book and when i signed in it booted me out of the app on my iPhone. When i logged back into my iPhone all of my chat history was gone. Years of messages that i didn't want to lose. I understand not being able to use it on two different devices at the same time but if it kicks you off it shouldn't delete everything. I googled the problem to see if there was a solution, but no there is not. Seems like a common problem and i wasn't the first it has happened to. You can backup your chat in the settings but it is too late for me now (also i shouldnt have to backup my history in the first place) This has never happened to me with any app before it needs to change. Hope the developers see this and do something about it. Fb messenger and discord do not have this problem. If changes are made ill change/edit my review.
Great and all but some minor problems and horrible customer support
by Peekichuu on 2019/12/16 12:45
I’ve been using the app for years now, it’s my #1 messaging app instead of iMessage because of the cute themes and stickers it has. Just recently, I’ve had problems when I reply on my lock screen on my phone, sometimes my messages don’t send at all. So I would have to log into my phone and then go into the app and reply again just for it to send. It’s quite the hassle and sometimes it does not notify me when I receive a message... I’ve uninstalled and reinstalled the app a few times and same issue occurs.. contacted customer support and it literally took them a week before answering back to me and made me take a survey and answer questions. I waited yet another week just to get a reply saying that it is a problem with my OS on my phone and told me to update to the latest IOS update. Which I already am on. I even went to apple and got a replacement phone and it’s still happening. Please look into it and fix this issue.
Great app but a few bugs and glitches
by BAMFMMA on 2019/03/13 17:15
I don’t understand why I am not able to use the app on my tablet and phone is the first programming error keeps wanting to delete my information and When I am on the go I use my phone but when I am home I use my tablet this issue needs to be fixed ASAP. The other issue I am having is that the photos I receive it won’t allow me to save them to my photo album on either device it just says loading and the spinning wheel of death just stays on the screen. I am also having issues with the program staying open and sending me updates of a new message being received have to periodically check to see if I have a new message. I am using all apple products and have most recent operating system iPhone XR and iPad Pro are the devices that I am using.
Suggestion
by Sumeil on 2019/10/10 17:46
Okay to start off, I LOVE this app. It’s adorable and efficient and my friends and I have used it for years. I don’t usually leave reviews but I’m leaving one today because I have a suggestion and I can’t find a suggestion box or email or anything to leave it anywhere else. It’s a super simple suggestion, I just want to be able to see my own profile picture when sending messages. I can see everyone’s that I’m receiving in my group chat, I want to be able to see mine when I’m replying too. Maybe make it a feature you can turn on an off? I have wanted this for years and I’m finally trying to suggest it. I want to see my own chat icon in chat settings. PLEASE. I will give you my money! I just really want this.
-
by ElementalWolf18 on 2017/10/23 17:03
Overall a fantastic app, I much prefer it over discord. However, with the new update I've found it's much clunkier to type, and autocorrect doesn't seem to work nearly as well as before. I find that it takes much longer to type because of that which is annoying. I also don't like that it seems like I can't see as much on a line when I'm typing as before. One of the things I hate about the messaging for iPhones is how they set up the text bar with the photos and the like available right away, and I loved LINE since they didn't do that, but now that they've implemented a similar feature, I've found it very inconvenient. I did like that they changed where the microphone option was so if I want to send messages really fast I'm not missing the send button to accidentally press the mic button.
What a shame...
by MisterEBox on 2018/05/29 19:31
This has been my favourite chat app for many years now. So impressed have I been with it that I recommend it to nearly everyone I meet who uses social media. Its easy to use, has a simple layout, and yet is packed full of features that make it a ‘must have’ app for anyone who chats online. BUT!! For the first time the latest update has taken the app in a backwards direction. It has always been a great benefit to be able to open the app when offline and read any messages that may have downloaded while online or compose a message to be sent when you have WiFi once again....or indeed just to read through a previous conversation or look at posts. It seems that with the latest update you can no longer open the app at all when not online as your access is blocked by an error message with a retry button. Please fix this, it’s a huge mistake to do this. We need to be able to read our conversations when offline as well as online. I have spent a lot of time promoting Line to people, I don’t want to have to move to another platform that allows offline access. Thank you
New Photo Filters Please 🥺
by Awesome Anna 100 on 2020/03/12 00:52
I love this app so much and it’s pretty much my only social media and I love all the features and little bunnies and bears. All I would like to add is to make the app more like SnapChat for the photos and time lines. Like maybe adding that dark line of text like in SnapChat because I think it’s superrrrr cute and retro and I think it’d be so cool if you could add like an add on to make your eye lashes longer. Because being a girl and using those filers don’t always look so good and I want my eye lashes to be more pronounced. And more filters like SnapChat. And I know I could just use Snapchat but I think I like this app better but I would just like better photo options. Otherwise great app thanks!
1 thought to make line even better!
by Mr.heath44 on 2018/05/18 08:39
This is an amazing app! I use LINE every single day for incredibly fast and instant communication between friends, teammates, or other players on a “real-time” or “live” multiplayer game that i play. I am constantly engaged in and/or involved with multiple different group messages and single conversations and never had a problem. Cant think of a single complaint i have ever had. The only thing there is, the one and only thing that could possibly ever make this app any better then it already is, is this: (within group messages) From the very second you send a message in a group chat, your able to see how many people have read your message via the “read by” icon, followed by a number. That number is the actual number of people that have seen your message. That one thing to make this app better is to make the icon that shows the number of people your message has been “read by” a clickable button/link that brings up and shows who the actual people are that have read your message.
DO NOT USE THIS APP
by Anninka on 2021/04/10 15:12
I’ve been using this app for almost 2 yrs to send and receive extremely private data, emails, contracts etc. One day I logged in and out too many times, which is odd in itself given I should be able to do that, resulting in me being locked out of my account for an unforeseen amount of time. After emailing customer service I was told it was now a security issue and no further details can be shared with me. It’s been a week and not only am I unable to access my account and all of the saved info I need I’m also being told that details of when I will be able to access my account can not be shared with me. So maybe another week. Maybe another month. Maybe never. 2 years of Contacts, messages, and essential information gone just like that. An app so secure not even the account holder can access it and a support team unwilling to help past a generic email. What a total fail
Amazing!
by CCB3ST on 2018/06/17 17:19
This is by far the best messaging app I’ve ever used! I haven’t had any difficulty with it on my iPhone 7+ and it makes your messaging experience extremely personalized. You can chose from a variety of stickers and you can even change your theme. There is also a function that lets you lock the app so it requires a password to keep your conversations private. Since I’ve used mainstream messaging apps so far it’s really nice to see so much variety and ways in which I can make this app personal to me. It makes the conversations on here personalized too so you feel like you are closer than just chatting with them other person/s
The "forgot password" system is awful
by Karta 安岳 on 2017/12/16 02:39
I used LINE a while ago and uninstalled. Just recently, I wanted to log in LINE Webtoon using my LINE account on my laptop since I had previously used my LINE account to log in and save comics. However, I forgot my password, and strangely, there wasn't any "forgot password" button on the laptop. The page only mentioned to use the app to ensure that logging in was enabled. I decided to redownload the app and see if it could be of any help, but when I tapped "forgot password," it told me to check my app settings to reset my password. I don't understand how I'm supposed to go to my app settings if I can't even log in. I googled for help, but I was unable to find anything of help. I'm not sure if I missed something, but if I didn't and this is truly how the forgot password system works, then I am appalled and flabbergasted. Please fix and improve this system if this is really how it works.
Disappointed
by Siloquinn on 2017/11/10 20:49
I’ve been using LINE app for iphone for years now and i never had a single problem with it, well not until i switched my phone to iPhoneX. Calls were working normally for a while until it suddenly gave the “microphone is not working” issue. First i thought it was the phone’s problem but i tried the phone on a normal call and it worked just fine. I thought maybe i should just restart? So i did restart, but still got the same error which is prohibiting me to start a call. I thought maybe i should just reinstall. So thats what i did, but still got the same error. I really dont know what to do and this app has been almost unusable for me. If there is an update requirement for the new iPhone hopefully it fixes this issue. If there is a fix i hope someone can help me with this. Until then i will rate it as i ser fit.
HD voice
by Pengwin Demon on 2018/10/09 23:31
The quality of the phone calls used to be stellar on this app its what got me to switch from skype to LINE however this recent update now offers an “HD Voice” that I cannot get on board with. Why the quotations? You may ask and the reasoning is simple there’s nothing HD about it. It’s more like some cheap equalizing trick that makes all phone calls sound like you’re communicating with two tin cans and a string. As far as I can tell the audio quality is a massive drop as to what it used to be, to the point that you can forget about having an understandable conversation while on speaker or at all if you’re using anything but earbuds DIRECTLY in your ear. Plainly put this new update might need to have this feature omitted or at the very least come with clear instructions as to how to turn it off. Not impressed and I stand by my 2/5 stars.
Great app just one request
by dwpallday on 2018/09/03 15:57
I thoroughly have enjoyed my time using this app. It's smooth and the stickers are my favorite. I own over twenty five sets. That said...I have one issue with the app. When the "unsend" feature was made available I thought it was great for those times you say something maybe you shouldn't have to someone. But it notifies them that you Unsent a message. So what is the point of unsending if they'll know you did so, which in turn will make them question and hound you over what you unsent? Please remove the "...unsent a message". It makes it pointless as they question you about what you said then you have to tell them.
Worst customer service ever
by Junji~ on 2018/04/08 21:10
The app for iPad is always left on the side. All the bugs are still going on and, the worst of all, if I exit the app by pressing the home screen and/or force quit, it automatically log out of my account. It’s extremely annoying to always do the login, especially if I change to safari to check a webpage (btw, don’t come with an update just fixing one of those mentioned problems, solve BOTH). I sent an email to the company and what i get in return is “If you enter in contact again we will take more time to solve your problem, dear costumer”. In other words “don’t bother us sending more emails cause we don’t care who you are and we don’t mind solving it”. I’ve been a loyal costumers for years on the iPhone app, music app and the physical store, but the company’s costumer service S*CKS and don’t care about the ones who support it. If I could rate this app minus ten stars, I’d gladly do so.
Latest Update Ruined the App
by Angrier Bird 75 on 2017/11/05 20:53
Loved the app for years until the latest update. You used to be able to send voice messages via holding down a large button in the bottom middle of the screen. On the latest update, some genius decided the button should be much smaller and off to the right side. If you're right handed like most of the planet, forget trying to use the app for voice messaging. You will either: A) Have your thumb slip off the button from having to hold it in an awkward position. B) Drop your phone from having to hold it in an awkward position. C) Give up and use two hands which defeats the purpose of voice messaging to begin with. Fix your app and fire the genius who obviously didn't think this through. Why screw up a perfectly fine working app? Obviously some people are trying to justify having a job by "fixing" things that didn't need to be fixed.
This year’s chat history deleted again...
by Peyu39 on 2018/09/29 17:48
I want to love Line. But since I started using the app to chat with friends in 2012, it’s always a terrible experience when it comes to managing my account. Including now in 2018! When I got a new phone I tried logging in to line and get a warning that I can’t be logged in to 2 devices and my old device’s chat history would be deleted. I forgot about that limitation, and of course don’t want that to happen so I quit the app and try to figure out how to back up my old app’s history. When I check my old phone it says my account is now in use by another device and proceeds to delete everything before I have the chance to backup my data! So I’ve lost all this year’s chat history for no good reason. How about a daily automatic backup? Or an option to allow multiple devices to save chat history? This is our data!
All around great app BUT one thing...
by Numberonejbfan on 2020/03/10 01:28
This app is fantastic. I can call home while I’m living abroad in Japan for free. I’ve used this app for years as my main source of online communication with family and friends in and out of the country :) BUT I have one problem with it, as of recently. If anyone can shed light on this issue, it would be greatly appreciated. Ever since updating Line about a week ago, I have not been receiving call/missed call notifications.. like a call screen on the lock screen. It’s kinda hard to explain but when I open the app is only when I notice I have a missed call, like hours later! Anybody have the same issue with this or some tips/advice? Thank you!
Horrible Support
by PCDixon52 on 2018/05/03 10:59
This is a great and fun communication app, especially if you have friends in Japan, where it is widely used. However, the customer support is atrocious. I’ve had an issue with LINE on my iPad for mo this. That is, every time I open the app first thing in the morning, it asks for my account credentials. Every day I have to re-enter my user name and password. I’ve submitted the issue to tech support, but I’m convinced a human being never sees any of my submissions. I constantly get the same canned response, none of which solves the problem. Also, the response emails come from a “do not reply” email address so you cannot carry on a “conversation“ with their support. You have to constantly restart a new submission. It is impossible to get personalized help. I’ve given up on getting my issue but I’m forced to use the app because I have so many contacts in Japan who use the app.
Sticker suggestion not working
by Baobaozji on 2018/12/08 19:01
Line app is convenient allowing me to connect with my friends and family. It has many sticker options to use (used to have more free ones but now more just in-app purchase). Been having many issues with sticker suggestion not working throughout the whole time I’m using the app. Sometimes it works sometimes it doesn’t, making it kinda annoying... Now after multiple updates it just still isn’t working at all no matter what I do (turning digestion on and off, restart app, deleting the language and redownloading) ... I have hundreds of stickers and it’s impossible to search through them one by one when I’m chatting ... huge disappointment
Amazing app!! Please update for iPhone X!!
by Jake2307 on 2017/11/09 22:02
Line is absolutely incredible. I’m someone who literally HATES texting, but, Line makes it fun what with all their stickers available. The various options for chats and even private messages are awesome. Line will always top any other messaging service, even the stock iMessage. The only complaint I have is a slightly petty one, please, please, please, update for the new iPhone X screen. It’s so annoying to have the top and bottom cut off. Other than that, this app is perfect. Don’t listen to these other dumb reviews that give it one or two stars for a single flaw that’s just a petty annoyance.
No auto-backup
by xHyper] on 2020/11/02 12:55
LINE is an amazing app. Everything is easy to use, high quality. Recently, I had to delete the app and re-download it due to problems with the app repeatedly crashing (also an annoying bug). When i re-downloaded it, I found that because i hadn’t backed up my data, everything was gone. All my messages. All my pictures and videos. All my stickers, i even had to download my stickers again. It’s so stupid that LINE doesn’t auto-backup straight from opening the app. You have to go into the settings, and setup a horrible auto-backup system. Just because of this and how angered I am, I will take off two stars.
Best when used in Japan
by Mrgoham on 2018/02/19 13:51
This app is actually incredible in Japan. Awesome job fast with wifi or mobile. Good for talk video or audio no static crap. It’s not so good for the Apple Watch limited responses but you can use audio to tell Siri. I will admit this app does have its short comings in the US. Using it on a tablet or computer apps just doesn’t work it’s a cellphone app nothing more. But it’s free and fast so in japan if you don’t want to get a cellphone plan just add people on line and use wifi you can’t fail. They also have a cellphone plan which I have for $42 in japan great service and app works the same no difference.
Constant large updates is beyond annoying
by Holy Crapberry on 2018/08/20 23:35
I only use Line to keep in touch with family overseas. If not for that, I would gladly delete the app. The developers keep rolling out updates, not necessarily to fix bugs or improve the user experience, but to add crap like stickers and other commercial products. The updates are often in the 125+mb range, even as today’s update exceeded 200mb! As an adult, I don’t give a flying fart about stickers or any of the other crap in Line other than the capability of communicating instantaneously with others. As such, I have no need nor desire to waste my allotted monthly data allowance on crap I neither need nor want. Unless you absolutely need Line for some reason, do yourself a favor and give a hard pass on this app.
Privacy concern
by liserrr on 2018/07/28 14:39
This app is suggesting a wide range of friends to me ranging from a bad ex-employee to work acquaintances to people from hobbies I'm connected to only on Facebook. It is possible they extrapolated my connection to them through the degrees of separation, but I'm left with the lingering question of whether they've accessed my Facebook app without my permission. There are people I want no personal connection to outside of work, and this makes it awkward. I feel my privacy has been invaded and I'm creeped out. People can find their own friends. Digging through their contacts and suggesting them is obtrusive and annoying. I do not want companies uploading information from my phone and using it to interfere in who I connect with. Nothing in your terms of service suggests users might be subjected to that.
LINE accounts
by Lil' Cheri on 2019/07/04 09:37
There should be an option where line users who deleted their LINE accounts and bought stickers and themes, etc. Should get their deleted LINE account restored because of all of those stickers and themes we spent on, would be sad :/ Or just restore the line accounts that been deleted and keep the friends we have there including things we bought. I think that‘d be good cause sometimes users just accidentally deleted their accounts and now they can‘t get it back. I‘d really like that if they have an option or at least email LINE developers about it.
Green stuff...
by Mohammabbas2010 on 2020/11/25 16:51
Line is a great app but.. one problem... random green chunks are appearing everywhere, for me and my friend!, I was watching a video the one of my friends sent, but there was a green Block taking 3/4 of the screen!, and my friend and me are chatting on video call, but when he opened his camera, there was a green block (again) but this time it was taking all of the screen!!, and he can see it to! so I’m hoping u are going to fix that, thx. P.S. : and it wasn’t my friend Device that wasn’t working well, it was Line that wasn’t working, even after even after he did a shut down, it still was there...
Great app! But be careful there are information gathering bots
by Irishmark1 on 2018/09/09 23:13
Watch who you friend and invite to your chats it will archive all posts, pictures and data it can. But so can everyone else the difference imo is what purpose this data collection is used for gathered under nefarious disguise of an actual living person but in actuality is a program. Without asking for consent as all apps do i feel the line developers should tag or force all bot creators to clearly state when entering a group chat a bot is present and will store and monitor all communications for future financial gain.
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App name
LINE
Description
LINE reshapes communication around the globe, bringing you closer to your family, friends, and loved ones—for free. With voice and video calls, messages, and a limitless variety of exciting stickers, you’ll be able to express yourself in ways that you’ve never thought possible. With over 600 million users worldwide, LINE’s constantly expanding platform will continue to provide exciting new experiences and convenience. NOTICE: LINE Pay services in Singapore, LINE Biz+ Pte. Ltd. ("LINE Biz+") discontinued its provision of the LINE Pay services from 8 February 2018 onwards. LINE’s Main Features Free voice and video calls: Use your PC or smartphone to keep in touch with friends and family both at home and abroad, or hold a business meeting on the go! Instant messaging anywhere: Conversation is just a tap away. Spice it up with LINE’s exciting collection of stickers or send pictures, videos, and even GPS coordinates to let your friends know what you’re up to. A full-featured social networking service: Post your day-to-day activities to your Timeline or comment on your friends’ posts. Group chats: Share important information with your co-workers or talk about mutual interests with your closest friends. Find new expressions in the Sticker Shop: The world’s largest collection of stickers features famous and unique characters from around the world to let you express yourself just the way you want to. Stay informed with LINE official accounts: Connect directly with your favorite celebrities and companies by friending their official accounts. Make international calls with LINE Out: Make international calls to mobile phones and landlines at competitively low rates. You can even call friends who aren't LINE users (available in certain countries only). Get connected to new apps: LINE provides a gateway to entertainment and lifestyle apps that will keep you entertained and bring new convenience to your life. ◆LINE Stickers Premium: unlimited access to selected creators' stickers for a flat rate Price plans: ・Monthly plan Price: JPY 240 (tax included) Duration: One month ・Yearly plan Price: JPY 2,400 (tax included) Duration: One year ・Student plan Price: JPY 120 (tax included) Duration: One month Purchasing a plan: ・Your iTunes account will be charged at the time of purchase. ・Your plan will be automatically renewed and your iTunes account charged 24 hours before your plan's expiration date. ・First-time subscribers can try out LINE Stickers Premium for free during a limited trial period. ・The length of the free trial period depends on when you subscribe. You won't be charged if you cancel your plan before the end of the free trial. Canceling auto-renewal: ・To prevent your plan from renewing itself automatically, please turn off the auto-renewal option at least 24 hours before your plan's expiration date. ・You can still use your plan until it expires after canceling auto-renewal. Viewing or canceling your plan: ・To view or cancel an existing plan, check your App Store purchase history from your device's settings. ・You can cancel at any time. ・If you cancel your plan in the middle of a payment period, you won't be refunded the last payment you made. (We also don't accept partial refund requests.) How we use your information: ・https://terms2.line.me/line_stickerspremium_terms Privacy Policy: ・https://terms.line.me/line_rules We recommend that you use LINE with iOS versions 10.0 or higher with an iPhone 5 or above. For more information about LINE, check out our official website. http://line.me/en/
DO NOT USE THIS APP
by Anninka on 2021/04/10 15:12
I’ve been using this app for almost 2 yrs to send and receive extremely private data, emails, contracts etc. One day I logged in and out too many times, which is odd in itself given I should be able to do that, resulting in me being locked out of my account for an unforeseen amount of time. After emailing customer service I was told it was now a security issue and no further details can be shared with me. It’s been a week and not only am I unable to access my account and all of the saved info I need I’m also being told that details of when I will be able to access my account can not be shared with me. So maybe another week. Maybe another month. Maybe never. 2 years of Contacts, messages, and essential information gone just like that. An app so secure not even the account holder can access it and a support team unwilling to help past a generic email. What a total fail
Problem
by SuZeNK on 2021/04/10 10:44
I can't join Thailand group from other country...That's a little annoyed for me..Can you fix that?I want to join Thai group.
Voice messages cut off
by Loved by Daddy on 2021/04/09 15:45
I really like this app but a big problem is that whenever I’m creating a voice message and a phone call comes in or my alarm goes off it cuts off the message and I lose it completely and have to start all over which is frustrating. Same thing happens when I’m listening to a voice message: if a call comes in or my alarm goes off it cuts it off and I have to start over from the beginning to listen to the whole thing again which is repetitive. I would like to request that if, when creating a voice message, it gets cut off, that the app would retain the part that has been recorded up until the interruption instead of losing it. And I would like to request that you create a slider for listening to voice messages so you can start in the middle instead of starting all over again. Thank you for an otherwise great app!
I really miss the presence indicator
by BanzaiBillster on 2021/04/09 02:00
This has been a solid app for years, but recently the presence indicator (...) has disappeared. That was really helpful and everyone else does it. Blerg. Please add that back!
Tyging function
by Yo__from_here on 2021/04/08 16:42
I want the function to see ppl're typing. LINE had it before but now it doesn't
Typing option on chat
by simblissity24 on 2021/04/08 16:40
Recently they took away the feature when you can see your friend typing. This has created an inconvenience and disruption to the flow of immediate back and forth text conversations. All messaging apps have this feature for a reason, and it’s odd that they would discontinue such an important part of texting conversations.
Blocked
by smallonions on 2021/04/07 00:29
I have been blocked for some reason. I downloaded the app and I had chatted in a group chat maybe 3 times then all of the sudden my account quit working. I asked their support and they say I am banned for breaking their rules. I literally maybe responded to chats with “yes” or simple responses and nothing strange. I am not sure why they claim I broke their rules. They must have some interesting rules...
Upset
by Kelly Chen 🐰🌈 on 2021/04/06 00:49
I don’t like how I needed to verify my phone number during sign up. My phone number is valid. Very ANNOYING!
Terrible experience
by VZ-01 on 2021/04/03 18:09
After I bought a new phone and tried log in, they asked me to get a code from my previous phone. I already sold it. Then they said I can not transfer my old account. I need to make a new one even I have the phone number that relative to my old account. I can not find a technical support to help me solve it. Please Do Not Download This APP! The Most Terrible and Stupid APP.
They’re selling your data to China
by 808bangah808x on 2021/04/02 22:49
They gave access to your info to Chinese workers.
Transfer account is bad!!!
by llraizenll on 2021/04/01 22:39
This is the third time that I have to create a new account because in order to transfer your old account you need the same phone number so If you don’t have the old phone number your pretty much screw
Problem
by m.sepanta on 2021/04/01 09:22
There is still a problem. The typing option is not displayed when typing
Try wechat app instead.
by Run away while you can on 2021/04/01 02:23
Line is run by double standard hypocrites. You will likely find yourself suspended for posting much less horrendous than others, while those others still post. Wechat is very fair across the board.
Where are my stickers?
by Lizzilo on 2021/03/31 01:24
😭😭😭😭😭😭
Cleared Chat Data but still 2.24GB
by owbert on 2021/03/30 20:50
Cleared chat data (photo. Video. Voice) but app is still taking 1.8GB of storage. Not great.
Black theme
by a r a t on 2021/03/29 02:38
First of all, I have been using LINE for YEARS now, and I love it. It’s wonderful for communicating with people from across the world! You can have group chats with over 50 people in it! And calls that include so many people as well! That’s why I gave y’all 5 stars! Now, I have a bit of a request from the LINE team.... I have bought a theme that I enjoy, (Winnie The Pooh, in case you were wondering) but lately I changed it to the default black theme because I have many migraines coming on. I have come to request that the LINE team update the default black theme so that EVERYTHING has a black background when using it: The timeline, searching, in the theme store, etc. Because of my migraines I have a sore head a lot, and seeing the bright white makes it a lot worse. I have to be on LINE a lot though, so I’d REALLY appreciate this implementation!!! Thank you so much for your time Most sincerest regards, Tara 💙
Mamason
by Kasamsook on 2021/03/28 10:48
I have lines in the last 5 years I’m paying $2.99/$6.41 a month later I got charge more like this month charged me $2.99 /39.95 / I have my Debit card on files Master card and Visa card
Can not sign up
by water mark remove free- thanks on 2021/03/26 15:16
I don’t receive verification code, I want to know the method of filling Phone number to sign up new account. I mean country code need or not? Show me sample
Worst app I have ever used
by ChalresONE on 2021/03/26 04:39
Worst app I have ever used, tons of unwanted options and ads.
Stop selling users date to Chinese company
by yellllllllllllllllllllo on 2021/03/25 09:30
What a senseless company.
New device setup needs improvement
by raindropsonr0ses on 2021/03/25 02:35
I got a new phone recently and when I went to set up line, it had me enter my number and then enter a code sent to my device. Pretty standard. Then it needed to verify my identity so it sent a link to line on my previous device. Since I have a brand new phone I have no need for my previous device and no longer have it...the only other option is to create a new account. Please come up with a better way.
Line was feeding info to CCP
by Eijh on 2021/03/25 00:50
Just saw breaking news Line was feeding info to Chinese government. User beware.
为啥子中国区域使用不了呢
by qwedfhkg on 2021/03/23 09:38
害~
fix this problem! add this option
by Rosemary Lavender on 2021/03/22 16:15
I moved to another country & bought new phone number, so I want to update my phone number in LINE. When I go to settings, account, and try to change my number, I can't change the country code. plz add option change the country code. I don't want to lose my account, my memories, my photos & my friends.
Problem after updating?!
by SloppyFloppyFlopper on 2021/03/22 09:39
Why cant I use my theme. I bought it. But I cant “apply” it to the app???! What is wrong???!
Thumbs down
by kirce1316 on 2021/03/21 20:34
This is a terrible app. I switched from Android to iPhone and when I installed and logged into it on my iPhone, all my previous chats show, “ Letter Sealing. Unable to display message as it couldn't be decrypted. Please ask your friend to resend the message.” Now I can’t access my old chat messages on my old Android, the pc version, or anywhere. My Android backup disappeared. Terrible app.
So-so
by Catzcomm on 2021/03/19 02:37
Can’t keep messages straight between devices to save its life. Also it’s basically a stream of consciousness flow (pukefest). No real manner of organization between different topics. If you want that, go elsewhere. For a simple chat it’s good. But ppl often don’t use it as a simple chat, so... then the software fails cuz it won’t do what ppl want it to do. 🙄🙈
Line gave all of the datas to chinese government
by vivian wong1212 on 2021/03/18 08:08
I just noticed that line has gave all of the datas to Chinese government to manage. It is dangerous to use this app and i am going to uninstall It.
No longer use
by Wolfe970 on 2021/03/16 02:41
Decent app that I no longer use because they require a mobile phone number. I assume so they can sell your information for more money.
Hi
by CAKufuor on 2021/03/16 01:21
Line is the best app so far. Please can we have a feature on line where you can MUTE people in a group call and also RECORD our meetings for future use? Please work on this for us. Thank you.
Delete announcements
by Rehab Sayed on 2021/03/16 00:03
Need to know how to delete announcements from message! Tried to delete app but it still there
help
by yunniehgg on 2021/03/14 15:48
for some reason my card won’t work to purchase
Unsatisfactory
by gfuhhjh on 2021/03/14 04:41
Why did you take the dots away when replying to message , very unhappy
Does not work on iPad without phone number.
by DragonTBear on 2021/03/14 01:50
My iPad does not have a phone number, and my phone already has its own Line account, and Line does not allow virtual phone numbers (like google voice).... Sooo... I can’t create an account on my iPad ... so can’t play games like Disney Tsum Tsum on iPad with friends.
Invasive
by zeph13 on 2021/03/13 23:19
Now asks me every time I open the app to select more photos to give permission. No, I don’t want my whole library shared...
Great!
by RavPavus on 2021/03/13 20:56
Its a great chatting app and i adore it but i sure do hope they can add a " typing " feature so i can know whenever the person I'm texting is typing or not :)
Worst communication app
by Desmond369 on 2021/03/12 19:08
Horrible.
Love LINE, but needs minor improvements
by OrthodoxCincinnati on 2021/03/11 19:27
LINE was one the best things I’ve ever discovered. If you live outside Japan or Thailand I feel like you can’t fully utilize all its features. But it still a great app for texting or calling. The stickers are fun and the camera is really good too. My only compliant would be sometimes it can run slow bringing up your stickers, and the screen sharing could be more user friendly. I still haven’t figured out how to share audio when screen sharing. Besides that though I wouldn’t use any other texting app but LINE
Account suspended immediately after registering
by Nyohira on 2021/03/11 16:56
Context: I will be relocating to Japan soon, and as part of Japan’s quarantine measures, immigration officials will require me to download and update them on my health status via Line. Upon downloading Line and registering for the first time, my account was IMMEDIATELY suspended. The majority of features showed errors, such as adding a profile picture or viewing the sticker store. I attempted to uninstall and redownload, but upon attempting to log in I was greeted by a message saying Line verification is temporarily unavailable. Several weeks later, I emailed support, only for them to respond that my account was in fact suspended for violating their terms of service. How could this be, when the only thing I have managed to accomplish on the app is add a profile picture, the same picture that I use for services such as LinkedIn? I am at a complete loss, as customer service told me that there is nothing they can do. So now, I am unsure of how the Japan immigration process will unfold seeing as how I have been banned from the app they use to monitor COVID-19, despite me having done absolutely nothing! I have spent mere minutes in the app, added no one, messaged no one, and called no one. I am beyond bewildered and am incredibly disappointed in this app.
C
by G.pers on 2021/03/11 05:18
Seems to be getting less intuitive, harder to use. Busy adding features I never use while the basics are languishing. Avoid using video.
This not good app
by Mubko on 2021/03/10 14:00
Not good app
Give my money back!!!
by RJ-7298-7203 on 2021/03/08 03:27
I bought line sticker for 11.99$ for 800 token but I got message from Apple.com/bill $40.24 !!! After purchased token!!!
Backup Support or recovery
by hotdeo on 2021/03/08 01:59
Not being able to transfer line history between Android and iOS and not being able to recover your account if you lose access to your phone number make this app essentially pointless and unusable. For a company of this size you would think the recovery process for both chat history and your own account would be simple but I guess not.
1 star for the smartphone app
by Redice1212 on 2021/03/07 08:35
Smartphone app keeps telling me that my email doesn’t exist yet it works just fine when logging in to PC. Please fix this. I can’t even change my number on my PC or iPad app as for whatever reason such a simple feature is disabled. Please understand that for many of my contacts, LINE is the only way to contact. I lose access to it and I’m pretty much losing people.
Signing Up Issue
by JXLZ22 on 2021/03/05 14:43
I tried to sign up about a month ago. There was some kind of issue, so I deleted my account and was going to try again. Since I keep getting an error that says, “verification is temporarily blocked. Please try again later.” Would be nice to try the app, but I can’t even create an account, now.
Incompetence
by FP__14 on 2021/03/04 14:00
I’ve used the same line account since 2014. I moved from Japan to the US recently and had to reinstall the app. Without my Japanese number which I no longer have, I can’t log in as I need an authorisation text. My LINE account is connected to my email address but that makes no difference. I’ve contacted them but they will not move and gave me a robot like reply. Thanks LINE, I’ve lost contact with many people because of your incompetence.
Bad bad bad
by daisyclovers on 2021/02/28 23:18
The app was okay for the two days I had it, but then my account was blocked for no reason. I tried to reach out to customer service who could not give me a reason. Upon further attempts to reach out, I was ignored. Terrible customer service.
Loved this app until...
by Amaris Julee Gould on 2021/02/28 18:36
Loved this app and have both iPhone and iPad version. The iPhone version is great but in an update, the iPad version no longer offers filters or faces. That was part of the fun! Deducted a star for the iPad version. Please include filters, background and faces for iPad version! Great speaking to groups both domestically and internationally!
deleted chat history
by lapskdmdjejsnsow on 2021/02/28 17:28
the app kicked me out of my acc and then when i logged back in, it deleted all of my chat history like ??? for what 🤨 i can’t find any of my groupchats now
There’s some bugs need to be fixed.
by Tandompoe on 2021/02/28 02:45
I changed a new phone but forgot my password. Following the ‘forgot the password’ steps, changing password then signing in with it, I always got ‘ wrong password’ response. I checked new password again and again, am pretty sure the password was correct and sent emails back and forth to the customer service, explained the issue several times, but it seemed they always responded like robots, they ended up saying they could not fix the issue. Very disappointed.
the worst chatting app
by Hill2009 on 2021/02/27 07:43
So wired Interface, hard to use, can’t find how to send pictures
Unable to call out
by ssm1942 on 2021/02/27 06:35
Just bought new iPhone and transferred all my old phone data to new iPhone with no problems. Now I can receive calls, texts and video calls with no problems BUT I cannot call, text, or video call anyone!!! All settings appear ok. So what gives? Love the app for its versatility but with these problems , I‘ll probably drop it and go to Viber or whatever
離開鍵很難按 請改善
by angry policy holder on 2021/02/26 13:10
離開鍵很難按 請改善
Stickers
by Andimmintyfresh on 2021/02/26 03:20
Where did my stickers go?
Can no longer use line or sign up for new account
by bigblitz on 2021/02/24 22:25
So line blocks you if you don’t change your account over when you get a new phone. This is about the dumbest thing ever. Should be a better way to fix this! Get it together, or put out an update to fix this.
Long time user.
by SuperHyphy on 2021/02/24 18:54
I been using Line for over seven years. All my overseas girlfriends use it too. I love it.
AWESOME!!
by Turdburgler1 on 2021/02/23 23:19
One day, I had a friend over and we didn’t have contact with each other, except roblox (which you should totally download) which had tags and had more stuff to deal with. But LINE, LINE is just awesome. She told me about this app that had cool filters, texting stickers, and more! This is what I use to text almost all of my friends! It is so simple and it even tells you when someone’s birthday is coming up and when to say happy birthday. Sign up now and join the LINE party!
Help
by fuketecht on 2021/02/21 06:13
I can’t send videos I have uninstalled and than reinstalled it but it says I have an error
CANT VERIFY! NO VERIFICATION CODE AND THERE IS NO CALL ME OPTION
by daveyebdj on 2021/02/20 23:31
Been trying to verify my line account just to signup for ages and i haven’t been receiving any verification code
Cannot control volume
by Jk0987456 on 2021/02/20 02:51
This should be a simple feature, that allow users to control the volume of the ringtones and notification.
Great app, just one question
by wwwwwwttttttffffff on 2021/02/19 23:31
This app is a great way to stay in touch. However I was wondering how to get line points
idk i’m sad
by GL17CHY on 2021/02/18 14:22
i don’t like the fact that you can’t make accounts with facebook anymore. i got logged out randomly (might be because my previous account was made with facebook?) and i live in japan so everybody uses line and i’m the only one who can’t communicate with my japanese friends and i find it super inconvenient
Need more improvement
by Darknezzzz on 2021/02/16 16:05
There is a variety of stickers. That’s good. The app needs to stop asking users to access to their photos every time they enter their chat group. This is annoying. 2 stars until it’s fixed.
New inconvenience
by Dreaming.wake on 2021/02/15 13:39
Until the latest update I was able to share files and photos from other apps worth contracts on LINE. This stopped the last update. I hope this is a glitch and will be fixed soon.
Now receiving app messages on phone
by Percy Cramer on 2021/02/13 20:57
Now receiving app messages on phone. Update please.
Great app but latest update is frustrating
by Kahlula on 2021/02/11 20:17
Please let us rearrange our stickers again and remove what we don’t use. It’s frustrating to matter how many times I rearrange or delete them they keep coming back and won’t stay sorted the way I want it to. :( Please also let us bulk delete stickers instead of one at a time. Apart from that this app is really great. Have been using it for many years now. Will update review and rating to more positive once this sticker problem has been addressed. Thank you!
Temporary blocked
by Asiananna86 on 2021/02/11 06:08
I can’t log in my account so what I do now?
Perfect
by Queen of Sorrow on 2021/02/10 03:24
I’ve used this app for many years; it’s arguably as good as the iMessage app, if not better mostly for how customizable it is. From buying themes and stickers off the store to even making your own; I love the creative freedom the app has just for what’s on the screen. My one gripe is that once you buy stickers and themes, you can uninstall them from your phone; but you can’t delete them permanently off your account. I personally would want to get rid of stickers I don’t use or get rid of themes I don’t want permanently off my account.
Malperformance
by Ziusudrá on 2021/02/09 13:09
Thereafter its recent considerably large update that had rendered a different UI look to Line, as well as other “performance tweaks” and what not, this app starkly contrasts its previous versions which were much better than its current one; server-wise and performance-wise too. It’s laggy, glitchy and frequently doesn’t deliver the call notifications that I get from my GF. Not to mention issues of latency during calls. Whatever you did to this app, undo it. I’ve been a longtime user of this app and it’s frustrating to see it’s behaving as such.
Terrible,
by exoliby on 2021/02/08 05:30
The app just deleted my account randomly. Now all of my Japanese contacts are lost.
Disable CN tel. without notice
by Yasha_. on 2021/02/07 09:11
Originally I used a Chinese number to register LINE and everything works fine, till I recently update my phone and thought my old number would works as usual. However, when I tried to log in, I couldn’t receive the validation code. I’ve emailed the customer team and their response was very robotic and unhelpful. So I cannot log back in even tho I have the password and registered email and have lost all my contacts and purchased emojis in LINE. Great! 🙃🙃🙃
Great but ....
by Pross57japan on 2021/02/06 09:30
I really like this app, and it’s very popular in Japan, where I live. However, a recent update randomly reshuffled the order of my stickers after I had put a lot of work into organising them. Aargh!
Sticker line up is broken
by bsjsbbehd on 2021/02/05 23:55
It shows every sticker I own even if I don’t have them downloaded no matter how many times I delete them
LINE is super horrible
by E13134 on 2021/02/05 14:09
On my old ip5 , i uninstalled and i couldnt login bc i didnt have phone number to login, only Email. And until now i cant login and access my Line acc. I did sent inquiry to Line but they cant fix it , they cant even detect mt Line acc, well of course they cant bc i cant even login. Terrible terrible chat app! 👎🏻
Awful
by breslerlyke on 2021/02/04 04:52
They updated and it’s horrible. We are gonna use another app I will never understand why they always try to get fancy but don’t think of the users
Fix the Japanese Keyboard
by ~kittykat~ on 2021/02/02 17:22
Every time I hit send with the Japanese keyboard open, the keyboard disappears and reappears. It gets annoying when I’m trying to send multiple messages in a row. Please fix this.
Blocked
by amy2032647473 on 2021/02/02 16:09
It says verification blocked and won’t let me sign up or sign in . I use it for work and want it to work ASAP !!!
Crap App
by SMS909 on 2021/02/02 14:57
Warning. If you ever upgrade your phone you wont be able to log back in to your account unless you link it to Facebook or your Apple ID apparently ..... having log in info isnt good enough even though every other app can allow you to log back into your account on a new device. This is the only app ive ever had this problem with and not sure why the maker chooses to do this. Be warned. This is garbage.......
Does not allow you to delete account
by Girl57 on 2021/02/02 04:57
Does not allow you to delete account
Newest update
by QueenWhiskey69 on 2021/02/01 22:32
The newest update is complete trash. Loved the app up until the latest update. Now it’s trash.
Need a mention all!
by Booboocj on 2021/02/01 18:34
Please create a way to tag all in group. It’s really a pain to tag each person just to send out an easy message. Then I’ll change to 5*
Bug
by afry87 on 2021/02/01 14:05
I updated mid-day, but now my OpenChat messages won’t appear. In the message preview and icon for new messages, I can see there are new ones. When I open the OpenChat group, I can only see the ones from before the update. I’ve force quit and restarted LINE but it didn’t help at all.
Don’t use it
by CaliSteve54 on 2021/01/31 16:13
So I have a few friends that use this. Mainly to discuss games we play and strategies, for some reason it never let me send a message, I could only view what everyone was saying. I wrote to them and asked for help, they literally wrote me saying that I had been banned for giving info out?????? How is that even possible? No one could ever see what I wrote so how did that happen?? Obviously they don’t know how to monitor there own app, I recommend using anything else other than this garbage app. Shoot even MySpace was better than this garbage
.. Original characters
by hyshukai on 2021/01/31 05:05
All good, my friends have been using this to chat for years and it’s certainly better than standard iMessage... I love the translators the mossssstt *my only complaint is could you guys add more original Line character merch to the stores (specifically Ny) . K that’s all:)
Changing devices.
by guernica12 on 2021/01/30 08:57
While line is typically a good way for communicating with people, and has many good aspects, there is nothing more infuriating to me than how they think it’s a good idea to delete every single conversation or chat just because you sign in on a second device. I bought a new iPad, thought it might be cool to have line one it. Nope. What does Line think? Automatically deleting all of my chat history on my iPhone, the device that I carry with me at all times? This makes no sense, and is the dumbest feature about line. I have a line account for a reason, why do they think I want all of my chats deleted just because I sign in on a second account? Not happy, and many lost conversations.
If you can’t get the verification code there is no hope.
by JxSoap on 2021/01/29 08:44
Sadly after 2 years of using the app it started to have issues, after reinstalling I was unable to get the verification code and they are not customer friendly AT ALL. provide little to no help is resolving you issue unless a sorry excuse is what you are looking for.
App doesn’t work well with latest update for iOS 14.x
by gamenwatch2.0 on 2021/01/28 06:24
The audio / video screen doesn’t pop up when someone call. No way to tap on the audio/video button at controls. Bad update. Please fix.
Have reset password 3x, still can’t login
by agwtywgdhd on 2021/01/27 16:24
So f-ing annoying. Got a new phone, reset my password 3x and it never registers my new password so I can’t login. Also nowhere to go for support since it forces you to login first. So the only option I had was to leave this review
Line Pay Issue
by PJ.Lee on 2021/01/27 06:38
Please Make the US version Line has the same function like Taiwan version for Line Pay. It’s been really difficult to travel around Taiwan and have no access to this Line Pay function. Thank you!
Concerned
by C&TP on 2021/01/26 22:04
Im giving one star because I have used Line for several years. Done many updates. Now it’s constantly kicking me off Line app.
Video calls cannot be silenced
by Ca_jeffo on 2021/01/26 06:33
Line is a great app, but it is incredibly irritating that calls are so loud. There is no way to mute a video call, and even in the softest possible volume setting, whispers are loud enough to wake the dead.
Natural view
by Hanhru on 2021/01/25 15:18
I don't know why this social app isn't famous for now. Most people are using facebook thinking themself as their lives.Facebook is just an economic app not social app. If you want don't want to waste any time ,you should use this line app. Better than facebook!!!.
Picture in Picture
by BonafideRides on 2021/01/24 23:10
Many people use this app for networking from various gaming apps. Picture in Picture would be very valuable to how we use your app. Also allowing people to search for types of groups would be greatly beneficial.
Horrible
by Nizzles84 on 2021/01/24 19:04
Absolutely horrible. So many error messages. And it seems so arbitrary. One minute I can access my chats, the next, there is “an unexpected error occurred” message. Good luck verifying phone numbers and setting your line ID. Freeze and crash. This app is freaking ridiculous. Like a bunch of kids set it up as a school project and they didn’t care if Mr. Rogers gave them an F. All they cared about was the assignment was turned in. Because who cares? Spring break is coming up. That’s the level of professionalism that’s in this app. Disgusting. Switched to another app completely. That meant over 20 employees and coworkers switched. Every. Single. One. Had the same issues. Lost our business. Fix this. It was too promising to be true..
Charged
by ca7987 on 2021/01/24 03:12
I got charged on my carrier
Privacy!
by Kid Chang on 2021/01/22 09:04
Always asks to access my photos when I open the app. Buggy app!
Can’t get back my account
by LeanoJL on 2021/01/21 06:34
I can’t get back my account since my phone was broken and no way to receive the verification code while trying to login with the new phone. Once I contacted Line customer service, they just said I have to create a new account if my previous phone was broken. This doesn’t make sense for this case. There are many social apps and only Line has such weird limitation. I lost many social groups and friends in Line account. I won’t trust and use Line anymore.
Too. Complicated
by 真希¥007 on 2021/01/21 04:47
When log in to other device all my message was deleted even it is save to my account..just hope that it will be like more messenger that if you’ll log in your account to other devices all my messages will still be there but in line app all of it will be gone and for that not to happen you’ll need to back up all of your file to old device before logging in to new device which is very complicated
👎🙄This App is “NOT User Friendly”
by michellygrc on 2021/01/20 15:05
I erased the LINE App and downloaded again, and every time I put in my phone #. “Verification is temporarily blocked. Please try again later”. So I contacted line Customer Service and they are not able to assist me, this is what they wrote: Thank you for contacting LINE Customer Care. It is possible that there may be issues with your device or phone number. In order for us to look into the matter in more detail, we ask that you contact us with the following via the Reply URL at the end of this email. We will not be able to continue our investigation if you do not answer all of the questions.
Dissapointed..
by Artemis_Yul on 2019/12/03 17:15
I havent felt the need to complain about this app cause ive loved it since it came out but im supper dissapointed that whenever you guy’s launch cool free stickers, Im not able to download cause probably the region or whatever which is super unffair cause now you guy’s launch free Brawl Stars line stickers and the worst feeling ever not being able to download them whatsoever. That’s just not right. I remember when there would be free stickers once in a while and id get them, ive even put some money into this app cause i love the stickers but its super dissapointing that i can’t even download the stickers of my favorite game app.. it’s just really wrong.. You guy’s should be fair and if it’s free, let it be on every region that people do use the app cause im from the US and now im in NL but i still use my US acc so i just dont understand why i can’t download it...its really messed up. I got all happy when i saw the pop up of the stickers hoping id be able to get them and nope..i got my hopes up for nothing..not right guy’s not right at all. You should go back to how it was when you’s would let everyone download the free stickers for a limited time when you’s announce it’s free. Shoot just heartbroken by this..
Neat Messaging App
by gacha_girl_jenelle on 2019/08/21 01:32
LINE is a great messaging app in my opinion for if you don't want to continue using the same old boring messaging app (no offense ;)) The fact that you can actually personalize chats is really cool so you can make it look how ever you want it to look like. Also that you can post things and edit your account so you don't have just one boring messaging app. This feauture helps others socialize not just by texting but also by looking at their daily life and favorites in a more fun way! I also really like the fact that LINE also made games associated with LINE so you could also have something fun to do if you're bored of texting and want to show off your gaming skills! I've heard of this app long before too, tried it, and also had great results! This isn't really a negative thing but I wish when you chat with official accounts they don't repeat the same thing(s) and that you can actually message them because of course no one would like to keep getting the same message(s) it would be very irritating! Overall though this app is great and I recommend it for those who want to socialize with others in a more cuter way. Download it and try LINE for yourself!
Pretty good.
by doglover9754 on 2018/10/23 16:32
So I’d say Line is like the best thing that has ever happened to me since I’m not allowed to have a social media account. It’s easy to use, I can stay in touch with all my friends and family who have the app themselves, and hey, who doesn’t like personalization?! Line allows you to personalize your app so it’s looks are to your liking and you can even add in some stickers. On that note, let me just say. LINE POINTS ARE IMPOSSIBLE TO GET. You NEED Line points to get those personalized themes and stickers. You NEED Line points for your Line to not be boring. But there’s like NO WAY for you to get Line points. Of course there is the option of “follow the Line Points account for free Line points”. I tried and then realized that there is an EXPIRATION date to how long your point activation lasts. And this can only be done ONCE. What’s worse? They only give you 5. It says 20! What can you do with 5 points? It’s pretty much like “I’ll give you 20 points but I didn’t feel like it so I’ll give you 5”. There is no system where you can accumulate more points over time which I think is needed. The only way to get points is from gift cards or hacking. And we all know you don’t want any of your personal info to be leaked right?
A few annoying things
by mn2014 on 2020/07/05 07:06
I've been using line for about a year. There's really a few things I really can't stand. There's so many stickers and there's no way I am scrolling for 60 hours to see them all - they need to categorize them better and make it easier to find the ones you want. I was looking for a set of stickers and finally just gave up even though I know it was there. Second thing is your stickers and everything else you bought needs to transfer to all your devices with just your phone number because I don't want to make an account, I'm sick of making accounts for everything, a phone number with a pin should be enough. Cause I just lost $30 worth of stuff. Also come on, 600 MILLION users and no way to meet new people. There are no chatrooms or groups you can join to meet new people. It’s all by invite/you have to know them already. I want the ability to meet NEW people by joining groups or chatrooms.
Been a Line User since 2012 I love it but...
by AruZhu on 2019/02/25 18:47
I’ve been using Line since 2012 and it’s my #1 SNS app to chat with my friends I prefer it vastly over Whatsapp (which I only use with my family). Also since I moved back home last April I was relieved to transfer my account to my new number and see everything was left as if I’ve never changed my number, my chat history was there and all even my photos! However it might’ve been changed recently or I haven’t noticed but do you guys remember we could follow Official Accounts from other parts of the world? That’s how I came across Gackt, Flumpool and Uverworld etc (I’ve already been a fan of them I was just happy to find their Line accounts and announcements!) and right now as I was checking to see if I could add more J-Rock bands’ accounts I saw that the ‘change region’ button on the Official Accounts interface disappeared? What’s up with that? I can’t see new accounts from Japan anymore! And honestly the ones from my home country Ecuador are...nothing exciting...therefore could Line bring that back?? Please? Otherwise you would’ve gotten fully 5✨’s from me...
Account suspended immediately after registering
by Nyohira on 2021/03/11 16:56
Context: I will be relocating to Japan soon, and as part of Japan’s quarantine measures, immigration officials will require me to download and update them on my health status via Line. Upon downloading Line and registering for the first time, my account was IMMEDIATELY suspended. The majority of features showed errors, such as adding a profile picture or viewing the sticker store. I attempted to uninstall and redownload, but upon attempting to log in I was greeted by a message saying Line verification is temporarily unavailable. Several weeks later, I emailed support, only for them to respond that my account was in fact suspended for violating their terms of service. How could this be, when the only thing I have managed to accomplish on the app is add a profile picture, the same picture that I use for services such as LinkedIn? I am at a complete loss, as customer service told me that there is nothing they can do. So now, I am unsure of how the Japan immigration process will unfold seeing as how I have been banned from the app they use to monitor COVID-19, despite me having done absolutely nothing! I have spent mere minutes in the app, added no one, messaged no one, and called no one. I am beyond bewildered and am incredibly disappointed in this app.
WHAT??!!!
by adcgscvjhb on 2020/11/02 05:36
Ok so, first of all Line is my favourite texting app and I’ve been using it for YEARS. I’ve had no problems with it up until like 5 minutes ago. It was working fine since I was able to chat and video call with my friends about an hour ago. I hung up and left the app and I was going back and I went to the chats place and it’s just showing me a loading circle and nothing happening. When I press anything nothing works and the app just closes itself and takes me to my Home Screen. My friend sent me a message that she is having the same problem with line. I was thinking of deleting it and reinstalling it but that would mean I lose all my texts and data on it. My friend said she restarted her phone but the problem was still there. Please fix this cuz I don’t want to lose anything. PLEASE PLEASE HELP ME AND PLEASE FIX THIS 😭😭😭😭😭😭😭. I can’t even back up the messages since it won’t let me do anything on the app. The page is just frozen and just keeps loading. That’s all and I’m so stressed from this.
Unbelievable!
by Kohinoor09 on 2019/09/11 03:25
I cannot believe how careless the creators can be! They have updated the app, yes! But not the help articles! I just changed my country and wasn’t able to log in! First thing, they don’t have customer support service. It is very non-professional. If their customer are trying to get help there is no body they can email/call. Now you can only login via number and fb. I didn’t have my Facebook linked and since I changed the country, I wasn’t able to get any text. They should have provided the option with the email. Also, a new account was made when i tried to sign in using my current number and i put my old email. The instructions from app told me to reinstall and select the option “existing user” and guess what? There was no option! How can you update the app but your manual for customers is for old versions!! Is this a way you are trying to make money? Because all those expensive stickers can just be gone? This is seriously unbelievable! Now i am not able to change my phone number because it is stuck to the same country I had before. They really need to work on their app and make it easily usable for everyone!
Great app, however...
by Dragon Lover 18 on 2018/12/06 05:22
It’s a really good app and has quite a few good features, but the LINE points promotions aren’t working for me? I have yet to see any promotions on the page, and it’s frustrating me because there seems to be no other way to get points. The help menus continually tell me to register a phone number to get points whenever I search for a possible solution, but I already have. I don’t know what kind of issue this is or if it can be fixed but I’d like it to be resolved. On a different note, when you type in a chat, related stickers pop up with certain words (like the word can has stickers of tin cans), and while that’s sometimes helpful, it also somewhat frustrates me. When you chose a sticker, it replaces the related word (it highlights the word so you know which one it’s referencing, thankfully). Another thing is that the thing that pops up with the stickers blocks you from seeing the chat if you want to read what someone else sent as you’re typing.
Mobile to mobile issues
by LordAzdrin on 2018/04/11 17:21
Over the 2 years I’ve been using LINE now I have liked it better than other chat apps, however, whenever I switch phones and try to log In it tells me that either my email or password is unrecognizable. So I tap the forgot password link and enter my email to reset it. BUT! LINE has no record of my email ever existing?!? 🤬 twice now it has done this. I’ve had the same and ONLY email for 15 years. Used it both times to open new accounts so I could chat with my buddies halfway across the world but I swear. One of my games has switched to discord over these issues and if the other one does I’m dropping line completely. Listen to me, you are losing customers over stupid issues. This is neither a new problem nor a complicated problem. I already refuse to spend money on your app anymore where I used to buy stickers left right now I am considering dropping you completely as have many that I know over these very simple and yet continually ignored problems. Fix your house LINE Or soon you’ll find you have no customers at all
New Update
by Red Lawliet on 2019/07/31 08:38
I’ve been using this app on and off for almost 5 years, one of my favorite features has always been the ability to swipe to see chat albums and chat notes, it made everything so simple and comprehensive, as notes have always been very important in the chats I am in. Unfortunately, the newest update removes that feature to favor a “swipe to reply” system, which I have found to be completely unnecessary and rather frustrating to use. Nearly nobody that I know ever even uses the reply feature, all important inquiries are usually found in notes, which were once easily accessible with just a swipe. Additionally, any “replies” to inquiries made in chat would just be responses to the conversation, you know, like how normal people talk. The unique feature of even having notes is what drew me to Line in the first place, and making it more difficult to reach those notes really discourages me from using the app. This update got rid of the most important aspect of Line, and will prevent me from using their services in the future.
Started off great but now some weirdness.
by Mospiritu on 2019/07/12 20:56
I’ve been using Line with my family and some friends for a while and it’s worked nicely, especially when we’re connecting from abroad. The emojis and filters are fun for messaging. The messaging features have worked really well consistently. Unfortunately, the app stopped working with my phone’s notification features so it doesn’t ring or display a banner for Line calls the way it did before. I’ve checked my settings in both the app itself and on my phone, and have tried deleting then reloading the app as well. None of that resolved the issue. Now today, I received a Line notification banner and ring from the last Line user who called me via the app but the call was actually a regular iPhone call from someone who isn’t a Line user at all. (I never received a notification from the Line caller.) Looks like my app version is up to date. What gives, Line developers?
Chat data
by Prime32 on 2018/04/21 14:13
So earlier today I was on my iPod but had to run an errand so to stay in touch I got the app on my phone. What the heck is the point of me having to log in and etc if you just DELETE all my chat info anyway. I don't know any other kind of social app that doesn't keep msg data if logging in with the same acc. The chat back up is cool but that shouldn't be necessary to not lose chat info, or make it so it does that automatically. Apple products have automatic back up, you guys should do the same. I mean frankly I'm vexed right now but that doesn't change the fact this is an issue you guys should work on. Also stop getting rid of free stickers you guys have had forever (years). When you take away from what you have, you just make yourself less valuable. I joke fight my friends because they prefer Discord over this and honestly I can’t blame them. Stop taking away from the little you have to compete with. Oh and I’ve bought stickers through the years, so I’m a customer, not just a free-loading opinion.
Tons of bugs iPad review
by aquablastxyxy on 2017/10/30 01:20
***changing my review to 1 star because I’m tired of logging in over and over on my iPad. FIX YOUR APP!!!! I have spent over $40 on stickers and have used this app for over 3 years. Here are my complaints: As others have noted, stickers that used to show up as suggestions DISAPPEAR until you delete and re-download the sticker set. Lousy way to sort sticker sets. I have 90+ sticker sets and sorting them manually one by one using the cumbersome tool literally take 20 minutes. No way to assign your own stickers a text shortcut so they will pop up as suggestion. Seriously, it’s been years already and this is an incredibly basic feature. iPad app doesn’t log you in automatically like the iPhone version. Seriously? It doesn’t even have option to remember th email address\username either? No way to synchronize chat history across iOS devices? Really? Even aol instant messenger has this basic feature. Sticker packs completely disappear sometimes. I know for a FACT I have purchased and used the stickers from the sticker set, have chat history to prove it. But it disappeared from my list of purchased stickers with an option to purchase again? Lame. This is overall a great app, so I will give 2 stars instead of 1 but you seriously need to fix the bugs and provide the basic features. Especially the stickers disappearing until you redownload them. Not everyone wants to go through your insanely clumsy sticker sorting process over and over.
Love the stickers, but...
by saranghate on 2017/09/27 06:24
My boyfriend and I love to use LINE for its stickers! It’s the only app we use to message each other, and there’s so many stickers to choose from. I admit I’ve spent more on stickers than I should have, but I can’t help it!! They’re too cute! I do wish that there weren’t region locked stickers... I recently bought an Apple Watch and am very disappointed in the watch app... Not being able to view read messages has really gotten annoying, because I tend to send stickers and respond. Also, not being able to use scribble has made it difficult for me to reply to any messages at work. Another issue is the fact that I cannot use the stickers I paid for. Understandably it may take some time to be able to configure it to share the stickers, but I would love to at least be able to choose a set that I can use... the default ones aren’t exactly my favorite.. I hope one day they will be able to update it but as of now I’m stuck using KakaoTalk if I want to message friends via my Watch.
Voice messages cut off
by Loved by Daddy on 2021/04/09 15:45
I really like this app but a big problem is that whenever I’m creating a voice message and a phone call comes in or my alarm goes off it cuts off the message and I lose it completely and have to start all over which is frustrating. Same thing happens when I’m listening to a voice message: if a call comes in or my alarm goes off it cuts it off and I have to start over from the beginning to listen to the whole thing again which is repetitive. I would like to request that if, when creating a voice message, it gets cut off, that the app would retain the part that has been recorded up until the interruption instead of losing it. And I would like to request that you create a slider for listening to voice messages so you can start in the middle instead of starting all over again. Thank you for an otherwise great app!
Best chat app
by A2009 on 2018/08/30 02:42
Update: I’ve been using Line for years, but I don’t like it as much as I used to. First, the spam problem is out of control, I constantly get added and messaged by fake accounts and Line seems to have no way to address it. And second, when friends add you they show up in a tiny screen all mixed together with the spam adds and recommended friends. It’s so easy to miss the initial request, and then later have no idea who is a real friend or not, so I allow non-friends to send me messages. Which of course contributes to the spam problem. Line needs a clean way of dealing with friend requests, like Facebook. Original: I just started using Line and now prefer it to Whatsapp, Viber, etc. I have had several int'l phone calls- even without wifi its super clear and of course free! The stickers are also cute and fun to use. I don't get nagged to log in like other people, lucky me I guess. Great app!
What?
by pokeopeth on 2019/08/21 15:13
Not sure how this subpar app with absolutely no helpful customer service took over all of Japan, but it’s been a frustrating run with this thing. I’m currently completely unable to log in on my phone, so I tried the desktop app, which is impossible to log in to....without your phone? Isn’t that pretty illogical? I would imagine that using the desktop version would be a telltale sign that the phone app isn’t working. So now I have zero contact with all my Japanese friends I met during study abroad. Not only that, but before I got logged out, it inexplicably just stopped delivering my messages for three months. What’s that all about? Everyone thought I was reading their messages but just being a schlub and not responding. This app is subpar at best when it’s working, and just a nightmare when you need help. Send an email to the support line and you’ll get a completely automated response, with no option to talk to a human. At a loss for what to do about this. Meet new friends I guess?
Unimpressed with an unnecessary glitch
by whyineedanicknametf on 2019/02/28 07:50
After one of the recent big updates, the quality of the app deteriorated in my opinion. While I can still receive videos and pictures, I can’t send any of my own. It takes over 30 minutes over resending before they finally go through, if they ever go through at all. I’ve used this app for over two years now and this is the first time I’ve had this issue, and it only came after an update. I’m without wifi in my current situation, but my other apps send and receive pictures and videos just find on my data so the problem isn’t caused by the lack of wifi. When I finally had a wifi connection a few days ago, the problem persisted. This is an in app issue that shouldn’t have been a problem to begin with. Whatever was changed that may have caused that shouldn’t have been changed at all.
Love the App
by iloverewards123456 on 2018/01/21 03:05
I don’t know why lots of people are giving bad reviews on this app. I haven’t had any issues. I love the animated stickers a lot as well as the animated stickers with sound. I would really like to see lots more Disney animated stickers with sound in the future, due to those being my favorite stickers to buy. And there is very good deals on token prices and really love that. I’m not much of a big spender but when I see something I really like and can get it for cheap I always go for it but still careful not to go to crazy at the same time lol. Thanks so much for this awesome app! I was very hesitant at first but had lots of people persuade me to get this app. So I downloaded it and haven’t stopped loving it since I downloaded it. Keep up the good work!!!! And I look forward to any new and exciting updates.
Forward Thinking
by carlogbaltazar on 2018/08/25 17:23
Out of all the messaging company apps and having been able to use all of them quite extensively, the verdict for me would be that Line is the most forward thinking and practical out of all of them. The things that Line offers really targets the global market unlike the others. WeChat only focuses on China, KakaoTalk is very much popular only in Korea, WhatsApp and Messenger are well, on targeted to US and European consumers because it’s hardly ever used in Asia. Line on the other hand has a very even consumer base and this is what stands out with them. They are a Japanese base company but targets the entire market which is always good. Their camera is also quite feature rich and very fun to use. It can practically replace the default camera app of the iPhone. Japan always gets it right, man.
Don’t use app on multiple devices
by NFB72 on 2019/10/31 03:04
Been using this app for years never had a problem until today. I downloaded line on my chrome book and when i signed in it booted me out of the app on my iPhone. When i logged back into my iPhone all of my chat history was gone. Years of messages that i didn't want to lose. I understand not being able to use it on two different devices at the same time but if it kicks you off it shouldn't delete everything. I googled the problem to see if there was a solution, but no there is not. Seems like a common problem and i wasn't the first it has happened to. You can backup your chat in the settings but it is too late for me now (also i shouldnt have to backup my history in the first place) This has never happened to me with any app before it needs to change. Hope the developers see this and do something about it. Fb messenger and discord do not have this problem. If changes are made ill change/edit my review.
Great and all but some minor problems and horrible customer support
by Peekichuu on 2019/12/16 12:45
I’ve been using the app for years now, it’s my #1 messaging app instead of iMessage because of the cute themes and stickers it has. Just recently, I’ve had problems when I reply on my lock screen on my phone, sometimes my messages don’t send at all. So I would have to log into my phone and then go into the app and reply again just for it to send. It’s quite the hassle and sometimes it does not notify me when I receive a message... I’ve uninstalled and reinstalled the app a few times and same issue occurs.. contacted customer support and it literally took them a week before answering back to me and made me take a survey and answer questions. I waited yet another week just to get a reply saying that it is a problem with my OS on my phone and told me to update to the latest IOS update. Which I already am on. I even went to apple and got a replacement phone and it’s still happening. Please look into it and fix this issue.
Great app but a few bugs and glitches
by BAMFMMA on 2019/03/13 17:15
I don’t understand why I am not able to use the app on my tablet and phone is the first programming error keeps wanting to delete my information and When I am on the go I use my phone but when I am home I use my tablet this issue needs to be fixed ASAP. The other issue I am having is that the photos I receive it won’t allow me to save them to my photo album on either device it just says loading and the spinning wheel of death just stays on the screen. I am also having issues with the program staying open and sending me updates of a new message being received have to periodically check to see if I have a new message. I am using all apple products and have most recent operating system iPhone XR and iPad Pro are the devices that I am using.
Suggestion
by Sumeil on 2019/10/10 17:46
Okay to start off, I LOVE this app. It’s adorable and efficient and my friends and I have used it for years. I don’t usually leave reviews but I’m leaving one today because I have a suggestion and I can’t find a suggestion box or email or anything to leave it anywhere else. It’s a super simple suggestion, I just want to be able to see my own profile picture when sending messages. I can see everyone’s that I’m receiving in my group chat, I want to be able to see mine when I’m replying too. Maybe make it a feature you can turn on an off? I have wanted this for years and I’m finally trying to suggest it. I want to see my own chat icon in chat settings. PLEASE. I will give you my money! I just really want this.
-
by ElementalWolf18 on 2017/10/23 17:03
Overall a fantastic app, I much prefer it over discord. However, with the new update I've found it's much clunkier to type, and autocorrect doesn't seem to work nearly as well as before. I find that it takes much longer to type because of that which is annoying. I also don't like that it seems like I can't see as much on a line when I'm typing as before. One of the things I hate about the messaging for iPhones is how they set up the text bar with the photos and the like available right away, and I loved LINE since they didn't do that, but now that they've implemented a similar feature, I've found it very inconvenient. I did like that they changed where the microphone option was so if I want to send messages really fast I'm not missing the send button to accidentally press the mic button.
What a shame...
by MisterEBox on 2018/05/29 19:31
This has been my favourite chat app for many years now. So impressed have I been with it that I recommend it to nearly everyone I meet who uses social media. Its easy to use, has a simple layout, and yet is packed full of features that make it a ‘must have’ app for anyone who chats online. BUT!! For the first time the latest update has taken the app in a backwards direction. It has always been a great benefit to be able to open the app when offline and read any messages that may have downloaded while online or compose a message to be sent when you have WiFi once again....or indeed just to read through a previous conversation or look at posts. It seems that with the latest update you can no longer open the app at all when not online as your access is blocked by an error message with a retry button. Please fix this, it’s a huge mistake to do this. We need to be able to read our conversations when offline as well as online. I have spent a lot of time promoting Line to people, I don’t want to have to move to another platform that allows offline access. Thank you
New Photo Filters Please 🥺
by Awesome Anna 100 on 2020/03/12 00:52
I love this app so much and it’s pretty much my only social media and I love all the features and little bunnies and bears. All I would like to add is to make the app more like SnapChat for the photos and time lines. Like maybe adding that dark line of text like in SnapChat because I think it’s superrrrr cute and retro and I think it’d be so cool if you could add like an add on to make your eye lashes longer. Because being a girl and using those filers don’t always look so good and I want my eye lashes to be more pronounced. And more filters like SnapChat. And I know I could just use Snapchat but I think I like this app better but I would just like better photo options. Otherwise great app thanks!
1 thought to make line even better!
by Mr.heath44 on 2018/05/18 08:39
This is an amazing app! I use LINE every single day for incredibly fast and instant communication between friends, teammates, or other players on a “real-time” or “live” multiplayer game that i play. I am constantly engaged in and/or involved with multiple different group messages and single conversations and never had a problem. Cant think of a single complaint i have ever had. The only thing there is, the one and only thing that could possibly ever make this app any better then it already is, is this: (within group messages) From the very second you send a message in a group chat, your able to see how many people have read your message via the “read by” icon, followed by a number. That number is the actual number of people that have seen your message. That one thing to make this app better is to make the icon that shows the number of people your message has been “read by” a clickable button/link that brings up and shows who the actual people are that have read your message.
DO NOT USE THIS APP
by Anninka on 2021/04/10 15:12
I’ve been using this app for almost 2 yrs to send and receive extremely private data, emails, contracts etc. One day I logged in and out too many times, which is odd in itself given I should be able to do that, resulting in me being locked out of my account for an unforeseen amount of time. After emailing customer service I was told it was now a security issue and no further details can be shared with me. It’s been a week and not only am I unable to access my account and all of the saved info I need I’m also being told that details of when I will be able to access my account can not be shared with me. So maybe another week. Maybe another month. Maybe never. 2 years of Contacts, messages, and essential information gone just like that. An app so secure not even the account holder can access it and a support team unwilling to help past a generic email. What a total fail
Amazing!
by CCB3ST on 2018/06/17 17:19
This is by far the best messaging app I’ve ever used! I haven’t had any difficulty with it on my iPhone 7+ and it makes your messaging experience extremely personalized. You can chose from a variety of stickers and you can even change your theme. There is also a function that lets you lock the app so it requires a password to keep your conversations private. Since I’ve used mainstream messaging apps so far it’s really nice to see so much variety and ways in which I can make this app personal to me. It makes the conversations on here personalized too so you feel like you are closer than just chatting with them other person/s
The "forgot password" system is awful
by Karta 安岳 on 2017/12/16 02:39
I used LINE a while ago and uninstalled. Just recently, I wanted to log in LINE Webtoon using my LINE account on my laptop since I had previously used my LINE account to log in and save comics. However, I forgot my password, and strangely, there wasn't any "forgot password" button on the laptop. The page only mentioned to use the app to ensure that logging in was enabled. I decided to redownload the app and see if it could be of any help, but when I tapped "forgot password," it told me to check my app settings to reset my password. I don't understand how I'm supposed to go to my app settings if I can't even log in. I googled for help, but I was unable to find anything of help. I'm not sure if I missed something, but if I didn't and this is truly how the forgot password system works, then I am appalled and flabbergasted. Please fix and improve this system if this is really how it works.
Disappointed
by Siloquinn on 2017/11/10 20:49
I’ve been using LINE app for iphone for years now and i never had a single problem with it, well not until i switched my phone to iPhoneX. Calls were working normally for a while until it suddenly gave the “microphone is not working” issue. First i thought it was the phone’s problem but i tried the phone on a normal call and it worked just fine. I thought maybe i should just restart? So i did restart, but still got the same error which is prohibiting me to start a call. I thought maybe i should just reinstall. So thats what i did, but still got the same error. I really dont know what to do and this app has been almost unusable for me. If there is an update requirement for the new iPhone hopefully it fixes this issue. If there is a fix i hope someone can help me with this. Until then i will rate it as i ser fit.
HD voice
by Pengwin Demon on 2018/10/09 23:31
The quality of the phone calls used to be stellar on this app its what got me to switch from skype to LINE however this recent update now offers an “HD Voice” that I cannot get on board with. Why the quotations? You may ask and the reasoning is simple there’s nothing HD about it. It’s more like some cheap equalizing trick that makes all phone calls sound like you’re communicating with two tin cans and a string. As far as I can tell the audio quality is a massive drop as to what it used to be, to the point that you can forget about having an understandable conversation while on speaker or at all if you’re using anything but earbuds DIRECTLY in your ear. Plainly put this new update might need to have this feature omitted or at the very least come with clear instructions as to how to turn it off. Not impressed and I stand by my 2/5 stars.
Great app just one request
by dwpallday on 2018/09/03 15:57
I thoroughly have enjoyed my time using this app. It's smooth and the stickers are my favorite. I own over twenty five sets. That said...I have one issue with the app. When the "unsend" feature was made available I thought it was great for those times you say something maybe you shouldn't have to someone. But it notifies them that you Unsent a message. So what is the point of unsending if they'll know you did so, which in turn will make them question and hound you over what you unsent? Please remove the "...unsent a message". It makes it pointless as they question you about what you said then you have to tell them.
Worst customer service ever
by Junji~ on 2018/04/08 21:10
The app for iPad is always left on the side. All the bugs are still going on and, the worst of all, if I exit the app by pressing the home screen and/or force quit, it automatically log out of my account. It’s extremely annoying to always do the login, especially if I change to safari to check a webpage (btw, don’t come with an update just fixing one of those mentioned problems, solve BOTH). I sent an email to the company and what i get in return is “If you enter in contact again we will take more time to solve your problem, dear costumer”. In other words “don’t bother us sending more emails cause we don’t care who you are and we don’t mind solving it”. I’ve been a loyal costumers for years on the iPhone app, music app and the physical store, but the company’s costumer service S*CKS and don’t care about the ones who support it. If I could rate this app minus ten stars, I’d gladly do so.
Latest Update Ruined the App
by Angrier Bird 75 on 2017/11/05 20:53
Loved the app for years until the latest update. You used to be able to send voice messages via holding down a large button in the bottom middle of the screen. On the latest update, some genius decided the button should be much smaller and off to the right side. If you're right handed like most of the planet, forget trying to use the app for voice messaging. You will either: A) Have your thumb slip off the button from having to hold it in an awkward position. B) Drop your phone from having to hold it in an awkward position. C) Give up and use two hands which defeats the purpose of voice messaging to begin with. Fix your app and fire the genius who obviously didn't think this through. Why screw up a perfectly fine working app? Obviously some people are trying to justify having a job by "fixing" things that didn't need to be fixed.
This year’s chat history deleted again...
by Peyu39 on 2018/09/29 17:48
I want to love Line. But since I started using the app to chat with friends in 2012, it’s always a terrible experience when it comes to managing my account. Including now in 2018! When I got a new phone I tried logging in to line and get a warning that I can’t be logged in to 2 devices and my old device’s chat history would be deleted. I forgot about that limitation, and of course don’t want that to happen so I quit the app and try to figure out how to back up my old app’s history. When I check my old phone it says my account is now in use by another device and proceeds to delete everything before I have the chance to backup my data! So I’ve lost all this year’s chat history for no good reason. How about a daily automatic backup? Or an option to allow multiple devices to save chat history? This is our data!
All around great app BUT one thing...
by Numberonejbfan on 2020/03/10 01:28
This app is fantastic. I can call home while I’m living abroad in Japan for free. I’ve used this app for years as my main source of online communication with family and friends in and out of the country :) BUT I have one problem with it, as of recently. If anyone can shed light on this issue, it would be greatly appreciated. Ever since updating Line about a week ago, I have not been receiving call/missed call notifications.. like a call screen on the lock screen. It’s kinda hard to explain but when I open the app is only when I notice I have a missed call, like hours later! Anybody have the same issue with this or some tips/advice? Thank you!
Horrible Support
by PCDixon52 on 2018/05/03 10:59
This is a great and fun communication app, especially if you have friends in Japan, where it is widely used. However, the customer support is atrocious. I’ve had an issue with LINE on my iPad for mo this. That is, every time I open the app first thing in the morning, it asks for my account credentials. Every day I have to re-enter my user name and password. I’ve submitted the issue to tech support, but I’m convinced a human being never sees any of my submissions. I constantly get the same canned response, none of which solves the problem. Also, the response emails come from a “do not reply” email address so you cannot carry on a “conversation“ with their support. You have to constantly restart a new submission. It is impossible to get personalized help. I’ve given up on getting my issue but I’m forced to use the app because I have so many contacts in Japan who use the app.
Sticker suggestion not working
by Baobaozji on 2018/12/08 19:01
Line app is convenient allowing me to connect with my friends and family. It has many sticker options to use (used to have more free ones but now more just in-app purchase). Been having many issues with sticker suggestion not working throughout the whole time I’m using the app. Sometimes it works sometimes it doesn’t, making it kinda annoying... Now after multiple updates it just still isn’t working at all no matter what I do (turning digestion on and off, restart app, deleting the language and redownloading) ... I have hundreds of stickers and it’s impossible to search through them one by one when I’m chatting ... huge disappointment
Amazing app!! Please update for iPhone X!!
by Jake2307 on 2017/11/09 22:02
Line is absolutely incredible. I’m someone who literally HATES texting, but, Line makes it fun what with all their stickers available. The various options for chats and even private messages are awesome. Line will always top any other messaging service, even the stock iMessage. The only complaint I have is a slightly petty one, please, please, please, update for the new iPhone X screen. It’s so annoying to have the top and bottom cut off. Other than that, this app is perfect. Don’t listen to these other dumb reviews that give it one or two stars for a single flaw that’s just a petty annoyance.
No auto-backup
by xHyper] on 2020/11/02 12:55
LINE is an amazing app. Everything is easy to use, high quality. Recently, I had to delete the app and re-download it due to problems with the app repeatedly crashing (also an annoying bug). When i re-downloaded it, I found that because i hadn’t backed up my data, everything was gone. All my messages. All my pictures and videos. All my stickers, i even had to download my stickers again. It’s so stupid that LINE doesn’t auto-backup straight from opening the app. You have to go into the settings, and setup a horrible auto-backup system. Just because of this and how angered I am, I will take off two stars.
Best when used in Japan
by Mrgoham on 2018/02/19 13:51
This app is actually incredible in Japan. Awesome job fast with wifi or mobile. Good for talk video or audio no static crap. It’s not so good for the Apple Watch limited responses but you can use audio to tell Siri. I will admit this app does have its short comings in the US. Using it on a tablet or computer apps just doesn’t work it’s a cellphone app nothing more. But it’s free and fast so in japan if you don’t want to get a cellphone plan just add people on line and use wifi you can’t fail. They also have a cellphone plan which I have for $42 in japan great service and app works the same no difference.
Constant large updates is beyond annoying
by Holy Crapberry on 2018/08/20 23:35
I only use Line to keep in touch with family overseas. If not for that, I would gladly delete the app. The developers keep rolling out updates, not necessarily to fix bugs or improve the user experience, but to add crap like stickers and other commercial products. The updates are often in the 125+mb range, even as today’s update exceeded 200mb! As an adult, I don’t give a flying fart about stickers or any of the other crap in Line other than the capability of communicating instantaneously with others. As such, I have no need nor desire to waste my allotted monthly data allowance on crap I neither need nor want. Unless you absolutely need Line for some reason, do yourself a favor and give a hard pass on this app.
Privacy concern
by liserrr on 2018/07/28 14:39
This app is suggesting a wide range of friends to me ranging from a bad ex-employee to work acquaintances to people from hobbies I'm connected to only on Facebook. It is possible they extrapolated my connection to them through the degrees of separation, but I'm left with the lingering question of whether they've accessed my Facebook app without my permission. There are people I want no personal connection to outside of work, and this makes it awkward. I feel my privacy has been invaded and I'm creeped out. People can find their own friends. Digging through their contacts and suggesting them is obtrusive and annoying. I do not want companies uploading information from my phone and using it to interfere in who I connect with. Nothing in your terms of service suggests users might be subjected to that.
LINE accounts
by Lil' Cheri on 2019/07/04 09:37
There should be an option where line users who deleted their LINE accounts and bought stickers and themes, etc. Should get their deleted LINE account restored because of all of those stickers and themes we spent on, would be sad :/ Or just restore the line accounts that been deleted and keep the friends we have there including things we bought. I think that‘d be good cause sometimes users just accidentally deleted their accounts and now they can‘t get it back. I‘d really like that if they have an option or at least email LINE developers about it.
Green stuff...
by Mohammabbas2010 on 2020/11/25 16:51
Line is a great app but.. one problem... random green chunks are appearing everywhere, for me and my friend!, I was watching a video the one of my friends sent, but there was a green Block taking 3/4 of the screen!, and my friend and me are chatting on video call, but when he opened his camera, there was a green block (again) but this time it was taking all of the screen!!, and he can see it to! so I’m hoping u are going to fix that, thx. P.S. : and it wasn’t my friend Device that wasn’t working well, it was Line that wasn’t working, even after even after he did a shut down, it still was there...
Great app! But be careful there are information gathering bots
by Irishmark1 on 2018/09/09 23:13
Watch who you friend and invite to your chats it will archive all posts, pictures and data it can. But so can everyone else the difference imo is what purpose this data collection is used for gathered under nefarious disguise of an actual living person but in actuality is a program. Without asking for consent as all apps do i feel the line developers should tag or force all bot creators to clearly state when entering a group chat a bot is present and will store and monitor all communications for future financial gain.
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