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CheapOair: Cheap Flight Deals

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CheapOair: cheap flight Deals
Description
Save up to 40% on your next flight! CheapOair lets you know when to buy. Simply watch a flight and get a notification when the price drops! CheapOair is like having your own super-fast, all-knowing travel agent that analyzes up to 20 billion flights daily, and lets you know the best time to book. KNOW the best time to fly and buy! WATCH a trip to receive price alerts. BUY in a single tap with Apple Pay. FLY with extra savings in your wallet. CheapOair is an award-winning travel app. No spam. No ads. No popups. Just the confidence you’re booking smartly. • Free 24/7 phone & chat support. • Save on last minute and hacker fares. • Pick your favorite seats on the go. • Share your trips directly in iMessage. • Earn up to 3X points in the app! CheapOair Credit Card Get and manage your CheapOair Visa Credit Card right in the app and earn 7x Reward Points on all bookings! CheapOair Love - Travel Weekly Magellan Award – 2018 Silver Winner - AVA Digital Awards –- 2018 Gold Winner - OMMA Awards – 2018 Winner: Online Advertising Creativity - American Business Awards – 2018 Bronze Winner: Most Innovative Company of the Year - Hermes Creative Awards – 2018 Gold Award: Social Media Valentine’s Day Fiji Sweepstakes Campaign Say Hello! Facebook.com/CheapOair Instagram @CheapOair Twitter @CheapOair
Fake Adds/Scammer
by Poor Passenger on 2019/05/21 00:49
I had been calling and trying to chat with your office , but it seems no one wants to help me solve my problem with you and American Airlines. You encourage me to buy a Travel Plan protection plan but no one seems want to assist me with my 3 missing baggages since last Friday. Anyway pls call me at this number if you guys are willing to help me or else I will just call my lawyer to take care of this matter coz I’m tired already tired going around and I lost my voice already thinking of this experience I had with American Airlines and Cheapoticket.com
Garbage
by Mrinprophet on 2019/05/18 02:49
I tried to call twice, waited 20 mins and 25 mins respectively, thought I’d have better luck with the chat feature but it said there were 27 people in the queue ahead of me for an entire hour.
Never ever will
by eenqu on 2019/05/17 00:06
I booked a ticket and they don’t send me my flight ticket number. I can’t check in and I don’t get my refund back. One start is a lot to give.
So easy & convenient!
by StephanieAnahis on 2019/05/15 02:06
Easiest & most convenient app to book a multi-city flight through.
Booked flight twice
by boney_32 on 2019/05/14 14:31
I booked a flight with them and charged me for the same flight twice!! And I’ve been on the phone with them for a hour and still haven’t talked to a representative this is ridiculous
Worst customer service
by Nary2015061 on 2019/05/12 04:35
Worst customer service, I had to spend full day to take care of my issue on flight cancellation
Awesome
by MB&DJ on 2019/05/11 10:21
I booked a flight and couldn’t be happier. The whole process was smooth. Will definitely use this again!
Charging for free items
by kskeiidh on 2019/05/09 23:25
I’ve used them twice now, first trip was ok. Second my laptop autocorrected my short version of my name. I booked my flight and then a few day later when I realized my name was shorted I called to have my name match my passport. They told me it would be a $300 charge to change my name!!! Also I had called to add a checked bag since I originally only had a carry on. They wanted $60 for the first checked bag when it was already FREE!!! Everyone- check the airlines website on bags before paying on cheapo, you might pay for something that is already free. And my name change? I went onto the airlines website and did it for free.
I just needed to get away
by The Bibbz on 2019/05/09 00:06
Was good for last min flight wasn’t cheap lol...
I’m trying to cancel
by Ashley Mercedes Roman on 2019/05/07 19:16
I want to cancel but it’s not letting me. I’m still in the 24 hour period. Please let me cancel
Nothing But Positivity
by mikethorwart on 2019/05/03 22:16
Honestly since I started using CheapOair I’ve had nothing but success and a great experience. They offer things other site don’t, including an option to pay over time if you wish. Great prices, great service.
Great Service
by Yarelove22 on 2019/05/02 18:39
Best Traveling App Never had issues 🤗
Awesome
by July0321 on 2019/05/02 14:52
Good service, good deals and hassle-free
a nightmare
by hdhdhebdn on 2019/05/02 12:39
my flights were somehow not even booked but all paid for and i found out at the airport, yea denied, super bad... customer service is a joke
Update App
by pamseya on 2019/05/02 04:51
The update for app is not working.it is been hours, it just revolving without any sign of update on the App Store.if that is the case just remove the app from the AppStore.So that propel will it care about this app.
Can not cancel the booking
by Culalam on 2019/05/01 20:30
I booked flights and 1 hour later I realized that I had selected wrong date. I tried the “ manage my booking” to cancel my booking. It’s didn’t work. I called customer service and on hold for 1 hour 23 mins. The representative told me that I would be charged for cancellation fee of $25. I told him that when I booked, there were the message showed that “ no cancellation fee with 24 hours”. I also told him the US law allows 24 hours period, therefore, I will bring this to the court if CheapOair charge me. Then he put me on hold for another 15 minutes. After the wait, he said that his manager have approved the fee waiver or $0 cancellation fee will be applied. He asked me for 1 time password so he could cancel my booking. However, when I asked for cancellation confirmation, he didn’t provide me. He said that was it and I should be fine. One hour later, I checked the app, my booking information still there. I also use computer to check for my flight and the information still there. When I called the customer again, no one picked up the phone and I was on the line for more than 2 hours. I will file a faulty report so other people can be aware of this company.
Hello
by Rami Ajram on 2019/05/01 19:59
The problem very flexible to use.. I love it
Terrible
by Cmax0744 on 2019/05/01 16:22
We booked a flight with cheapo air after we book the flight we noticed that everything that we had said ForeFlight have been changed to different days. We called to try to correct the problem and they told me that any changes with cost me $50. The customer service agents are rude. None of them are in the United States you’re always calling somewhere in the Philippines. Then after looking on priceline I found the flights for cheaper than what cheap O air was saying was the best deal. I would never never download or use this company
Favorite booking app ever
by Dksisbas on 2019/04/30 17:11
I absolutely love Cheap O Air! I have taken numerous flights to Arizona since December and not once had I ever had a problem. This app is very easy and very affordable AND they even give you points you can later use for flights. Absolutely love and will continue to use this app.
App doesn’t sign in
by jkFxto on 2019/04/30 06:57
I use cheapoair but the app or the website won’t let me log in, if you guys can fix that I’ll change the review
Forever my favorite booking app
by Loalmod on 2019/04/28 18:15
I’ve been using CheapOAir for years. I always find the lowest prices here. Everything is so easy and convenient. I earn points that I can later use for flights or hotels. The only setback is that different than most of the loyalty programs out there, points do expire with ChOA. I’ve recommended this app to every single family member and coworker, they tried it themselves and they all love it! I don’t put myself into the hassle of having to navigate a million pages comparing prices, I know I’ll end up finding the cheapest price here. Forget about Kayak, forget about that Hopper website, CheapOAir is the real deal. I am forever grateful for the people that founded this platform, it allowed my wife and I fulfill many travel dreams/goals.
Nice app
by BinBillion on 2019/04/28 08:08
That easy to book a ticket, I try 1 time to take a ticket to go back to my country, the people out there was very nice and helpful.
Price game
by ToxAxe on 2019/04/26 20:30
This service will play a game of a price all the time. App removed, account deleted. Use momondo for cheapest flights👍
Started Out So Well
by IsamAriz on 2019/04/21 22:22
Frustrating, listen to this - Booked a flight for me an my family coming home after my 50th Birthday with my twin brother in Tennessee and got a great deal show up as my first option from Frontier Airlines. Great price, only problem was was on the day before we wanted to leave and no substitutions flights until 4 days later. Customer service was nice when I called and discounted the cancellation fee by $50.00 but still charged me $150.00. Be careful wouldn’t recommend it, seems like they are trying to fool you. I really want my $150 back and there should be some protections for consumers in this regard.
Yooo
by Joka34 on 2019/04/20 13:56
Time for vaca
Cheap oair
by saharatraqchi on 2019/04/16 14:03
I Have been with cheap oair for 4years they are the best app to book for a flight allover the world. Thanks you are honest helpful lowest prices accurate ❤️❤️❤️❤️❤️❤️
STAY AWAY
by jphilo2 on 2019/04/15 18:08
This app is designed to mislead you and get you to buy things you didn't want-- travel on days of no interest as well as insurance products not desired. Stay away- they offer no value! I'd give this appp zero stars if it were possible.
Such a scammer, un reliable, un truthful people.
by Phuongny on 2019/04/14 02:42
I booked a ticket from this app but when I was unsure about the visa situation, I did not want to proceed. The person on the phone was telling me that I should book a ticket now and if I want to cancel with in 24 hrs, there will be no charge. So I did. When I found out that he over charged me, I called back a few minutes later to cancel. They said there will be $75 charge and that the previous person did not know what he was talking about. This is bad service, they have no integrity. Stay away from booking ticket through this app.
Great app and best prices
by johncarva96 on 2019/04/13 18:24
I been using cheapoair before they even had an app, they have the best prices out there I have check many other and this app always delivers the best results.
Problem not solve
by crazyricks21 on 2019/04/11 21:04
I love booking here till I had an issue just two weeks ago. I was booking a one way ticket for my daughter and the agent told me it’s better to booked two way even though she won’t use the other way ticket it’s cheaper he said so I did what he told me then when I went to the airport to pick up my daughter they told me that the ticket will be canceled because my daughter is ng with me yet, no one told me that will happen so I was furious and called them and that’s what they told me the same thing so here I was waiting for my flight at the airport and arguing with the agent and she told me that I have to buy another ticket for my daughter so I didn’t have a choice but to get another ticket and she told me that they’ll review the problem and will get a refund from them. Till now didn’t here anything from them. I’ve been using this website for awhile and love it now I don’t even know if I should trust them again. I bought so many tickets from them coz it was easy now no clue if I still use it. I was really disappointed after that plus not hearing from them.
It has always worked
by SusieHereVery on 2019/04/11 19:21
It gives me an email anytime the airlines has cancelled my return flight. Or if there has been any flight delay or changes. Even the day of my flight, it has sent me up to the minute flight changes. I just wish it worked with more airlines, particularly with Delta. The purchase of tickets, the website and app are very easy to use.
Is a excellent airline for book
by empelotado on 2019/04/11 10:40
Excellent
Extremely disappointed
by marine 2019 on 2019/04/10 14:20
This is absolutely terrible I am an e-3 in the United States marine corps and I haven’t seen my family in over 8 months I finally get the opportunity to see them and go home I use this app to get tickets to see them I even purchased extra protection and I was charged 900 dollars for the two trips only to not get any information about them the app says I have no flights booked at all I was charged though and I can’t get any help at all NEVER USE THIS COMPANY EVER!!! Now I’m out a whole paycheck and I can’t see my wife and kids so thank you very much cheap o air
Great rates to great places!!!
by Sober Bot 1000 on 2019/04/09 23:00
I have traveled within the USA and abroad multiple times now and have had only positive experiences with great savings on package deals. No problems in my opinion.
Couldn’t cancel my booking
by Amytran113 on 2019/04/09 15:41
I have booked the Cheapoair before, it was good. I booked an international flight, and I recognize that I booked the wrong one. So i called them back to cancel it so I can rebook it online again. When I contact to customer care. They was trying to get me a new one even though I didn’t cancel my old one. And then They put me on hold for a cancellation department like an hour but still couldn’t talk to a representative.
A TOTAL RIP OFF
by GymKnightsLeader on 2019/04/09 11:39
I tried to book a ticket but immediately was informed that seat was not available, the website suggested me some cheaper prices as soon as I clicked on it without my consent it automatically booked it for me without letting me see the destinations. I called their agent twice and each time they charged me $75 for $150 for rescheduling. Pease DO NOT BOOK THROUY THIS FRAUDULENT website!!!
Mislead!
by ricardohmatos on 2019/04/08 05:26
Be careful when selecting the destination, the site changes the airport without your permission and when you ask to cancel, they charge $50!
Great
by gcoral58 on 2019/04/08 02:41
I love CHEAPOAIR!! I have saved so much money. I enjoy using this website. My husband and I have been able to travel to many places around the world with amazing ,reliable, experiences thanks to CheapOair.
Worst Customer service ever
by Cjalldjjj on 2019/04/06 12:42
You will know exactly what kind of company this is, once you have a problem with your flight.
Very good
by altamiranoyelitza on 2019/04/04 18:19
Very good app
Old faithful
by ZippyShuttle on 2019/04/03 21:21
CheapOair has always come thru for me, very reliable. And they were very nice and fast when an airplane got canceled to help us.
Great Travel Service
by bencher446 on 2019/04/03 03:24
This is my 3rd booking with CheapOair and never have a problem. The reason for only 4 Stars is the extra charges compared to the individual airline sites but I do understand that they have to be profitable.
It’s a shame
by HDTTS on 2019/04/02 22:51
I booked a domestic flight from NY to Wisconsin. As soon as I checked out, I realized that I picked the wrong flight time. I admit that’s my fault. So, I tried to cancel that flight right away. Cancellation Fees of 50$ was charged. I understand there are terms and conditions (which nobody reads). But come on, really? Why there’s no grace period for a cancellation or even change the flight? Initially, I was thinking about picking the correct flight and book again with Cheap O air, but after knowing that there will be 50$ cancellation fees for a cancellation made within a minute of purchase, I asked myself, Is “Cheap-o-air” the only place where you can get a flight ticket?
HORRIBLE!
by madi0000089 on 2019/04/01 19:33
I purchased two flights, two rental cars, and 3 hotels for the trips I’m going on. This app has deleted one of my cars and all of my hotels and WILL NOT let me purchase any other hotel. Or any other car. This is ridiculous. Do not book with them!
Horrible service
by Nobi1996 on 2019/03/30 21:37
So bad service 40 minutes on holds and no one helped me for anyone think to book a ticket don't do it on one travel you will lose your time and maybe your ticket 👿👿👿
Multi-City Malfunctions
by Sam2000n3 on 2019/03/30 20:58
When doing a Multi-City search, the app automatically populates a 3rd airplane trip with the same airport used in plane #2. There is no way to remove the 3rd airplane airport, and the app will not search until complete information is entered for flight #3. Well, I only have TWO flights, so this is pointless on the app.
super
by Anamolbm on 2019/03/29 18:38
good company and great service
Love it
by NivaaaGunz on 2019/03/29 16:55
The best app ever ! I always use it to travel. It’s no scam at all.
Faithful flyer
by Grteful on 2019/03/29 05:40
Love..love..did I say Love this app.. Have been using for over 3 years and have booked several trips using the app... just recently booked a true budget friendly flight from North Carolina to Florida... will remain a loyal user.. thank you
Some people just shouldn’t fly
by Jimmyodash on 2019/03/29 03:35
Cheap flights are great... but one problem is that people you couldn’t afford to fly before are now able to fly! Many people who couldn’t afford to fly before have zero experience with even going to an airport! Some of these people then have a bad day and they will feel it’s the app’s fault for not telling them that it requires at least 4 hours to drive the 200 miles from their house in the mountains to the city airport !!
Update loop
by 1heavanly.flower on 2019/03/28 23:04
I downloaded this ago to try to find cheap airfare and all I get is a contunuous loop. I open the app which tells me to update which takes me to the app store which tells me to open the app and repeat! Not a good start at all!
Guaranteed price match!
by Pineapple312 on 2019/03/28 15:57
Great service! ‘ Wish you could give me more discount is prices drop after booking. Thanks
CheapOair to the world says Dia Warrior.
by Dia Warrior on 2019/03/26 14:02
Really love CheapOair. I don’t use nothing else because it’s a waste of time. CheapOair give the best price. You just have to remember to have your money ready so the first time you see a deal that work for you. Grab it right away because the price with change in minutes. I’ve been using it for years and that’s my experience. Still love them. Bless. Anybody know of anything better let me know.
Last min hoo-rah!
by Vikingz.manz on 2019/03/25 18:19
I needed to Fly from Tampa to Newark at the last minute & I booked my ticket on a Sunday to fly Wed for about $112 one way! And signing up for the app just doubles my rewards points. Not sure what those points will get me as of yet, but just the thought of reward & not paying through the nose was reward-enough, at least to my bank acct! Haha! Thanks CheapoAir! (Tho I’ll post again AFTER my flight -see how it all goes!!!)
Flights
by cheapoair2 on 2019/03/22 20:59
I did not encounter any incidents while flying to or from my destination. Things went smoother than I expected.
Wrongfully Charged
by lizKuy on 2019/03/21 01:02
My husband called to get a flight booked to Canada and from Alaska for the two of us for a cruise. They booked a flight to and from the same location but gave us two booking numbers. When we got on line to check the flights after we hung up we realized they were wrong so called back immediately. Of course we were with an agent who was trying his best to speak English on both occasions but couldn’t get a full refund. I called back two weeks later after checking our credit card and still did not have a full refund. 15-30 minutes after booking and they messed up, we feel they should at least refund us since they couldn’t get us a correct flight. After asking for an English in speaking person and waiting for 20 minutes on hold, I received another foreigner who was rude and wouldn’t let me explain what happened. While letting him talk he faded out. I waited another 5 minutes before hanging up because he obviously wasn’t coming back. I’m very disappointed with this type of customer service and will not be using them again. Booking # 57475947 and 57476188
Feel very not happy
by wll9393 on 2019/03/20 12:37
Stop call back to sell insurance package ! That customer care lady keep calling to sell insurance package . I told her I am using Toilet. Please don’t talk other things too much . She non stop! Makes me very not happy on morning first stool !
Amazing app!
by Rossanags on 2019/03/19 05:57
It found the best deal online and it was fast and easy to book! Loved it.
It’s a trap be aware ...poor customer support
by jufdch on 2019/03/17 23:32
Today I went to SFO airport and right at the time of my return flight check in the airline said the flight is canceled by airline for some reason and they cannot help and I have to contact cheapoair. I called them and I have to wait for several times by different customer support agents. The customer service rep said they can’t help me as the airline made some changes and they don’t have any access on my ticket. And I have to contact the airline in China at a number . When I called there their office is closed. I traveled 2 hours to San Francisco airport and then I have to drive back home. One of the customer service agent sounds like India has dropped my call as I was insisting him to contact the airline but he insisted that I should call them. They did it even bother to inform me of the flight cancellation. Please don’t waste your money and time by using this cheap cheapoair. That’s what the response I get on formal written refund request on cheapoair website Your request (1032117) has been updated. To add additional comments, reply to this email. Gazal Jaiswal (Cheapoair) Mar 17, 18:47 EDT Dear Muhammad, Thank you for contacting CheapOair.com This is with reference to your booking # 56280497. We understand your concern regarding your flight. As per our records, your tickets were exchanged by the airlines and it is now in control with the airlines. Hence, we request you to please contact the airlines as we do not have access to your booking. Details for your reference are given below: Airline reservation id: MCQ613 Airline contact number: 888-338-8988 Thank you for your understanding. We appreciate your business and thank you for choosing CheapOair. Thank you, Gilda Email Customer Support
It’s not as bad as some say
by okazaki365 on 2019/03/16 06:04
I didn’t have a problem, so far I wish I could just book a day at a hotel, not the entire vacation. But whatever just a heads up, also I have no idea what the chat is for. Cause everyone keeps telling me too call, a bunch of numbers, witch someone always helps. Just wanted to do through a chat to make my day a little easier. Other then that it’s fine
Customer service is lacking
by smokediver68 on 2019/03/16 03:30
I got this app years ago but never booked until today. I do not use the email address associated with my Facebook account and cannot access it. While I did get a confirmation sent to an email I can use, since it was different than the one I used to log into the account (by way of that little Facebook button) not only can I not get the rewards, I also cannot see the trip I booked within the app. Customer service does nothing but give you email addresses and cannot help. The idea behind customer service is to help, not just provide the buyer with multiple paths to create more effort on their part. When you do that, customers are more likely to spend that energy in, say, writing an app review telling people to use Travelocity or Expedia instead. I’m not bothering with emailing people to get rewards bc I don’t need rewards points for something I will never use again!
Love cheapoair!!!
by S L S T on 2019/03/14 10:14
My first flight from CLT to JFK and then back was great no problems at all!!! Will continue using Cheapoair
So far so good......
by ruth122969 on 2019/03/13 17:19
I booked a round trip ticket for my husband to Daytona, FL. We could not have had a better experience, he said the flight down was the best ever. Due to unforeseen circumstances we had to change his return date. CheapOair customer service made the process hassle free. I just booked round trip tickets to Denver, CO and hopefully my trip will go off without a hitch!!
Thorough and Efficient
by the worldsin on 2019/03/11 01:34
After trying multiplayer options online, this was the easiest! There are detailed filters, quick comparison charts, and great deals. Definitely recommend!!
Punta Cana
by Elsa Rein on 2019/03/10 00:52
I was very satisfied with my trip to the DR. Thank you
Must pay for seats
by Ehssan.S on 2019/03/09 17:32
I’ve been booking tickets from Cheapoair website in last 4 years, It was all good specially seat selection option but from last year I have to pay for seat selection and that’s a weak policy to earn money. It won’t get 5 star just for that reason.
Stay away from this company
by Oue1990 on 2019/03/08 17:46
This is a fake company. All tickets are not refundable. When we came to the airport we have figured out that there were not any tickets on our name. And the administration of the airport said that are not familiar with this app.
Love this site
by Griffeypoo on 2019/03/07 12:17
Round trip to China. $610.
Skimmed
by joeThoma on 2019/03/06 13:22
Displayed $843 for round trip but when purchased it went up to $1430. When called they it was changed by airline companies. No accountability. It is operated by foreign companies and has no guarantee that you would be extra charged on credit card.
Great deals
by Nancyzogh on 2019/03/06 12:51
I always find great deals with cheapoair
Awful
by Anonymous_._._._ on 2019/03/06 03:51
They canceled our flight for no reason, did not tell us, and we were almost unable to board the plane. Awful experience.
Flight booking
by gazi786 on 2019/03/05 00:28
Very easy and simple thanks
Awesome!
by Music Minja on 2019/03/03 15:19
Planned a trip from Maine to Louisiana and had zero issues with CheapOair. Thank you! Very easy to use and navigate.
Cannot see upcoming flight on the APP!!!!!!
by kkssmj on 2019/03/02 17:00
The BASIC feature is not there!!!!!!!!
Haven’t Had An Issues
by GGHHDD56 on 2019/02/28 20:35
My first time using CheapOAir and I was surprised with how fast they called me to help me book my flight and get the lowest price possible. Friendly, good customer service.
Best deals
by Katty Hurtado on 2019/02/19 19:18
I always use this app to book a flight. Best deals
Stacy Cards
by scardschormicle on 2019/02/18 17:11
I can’t use the bonus miles I got unless I book a flight, I can’t add to it
My first experience
by spacious lady on 2019/02/16 22:07
Just had my first experience with CheapOair and I must say it was awesome! The website was very easy to use and my flight scheduling took up very little of my time. I flew from Memphis, TN to Raleigh-Durham, North Carolina. The only glitch I had was the connecting flight in Charlotte! There was not enough time allotted to get from one gate to the next! But I understand that this was not CheapOair’s fault!
Great service
by hainero 1 on 2019/02/16 11:33
Very knowledgeable and courteous people They did it all fir me, and everything happens the exact way they say, will always book my flights with them. Eliseo c. Pennsylvania USA.
Convenient
by Ricci rich on 2019/02/15 11:27
Easy
Love my CheapOair app.
by nickdogg3 on 2019/02/14 19:00
Great service. My wife and I have always been able to find an affordable flight to where we need to go quickly with CheapOair. Thanks
Not really worth it
by beechill247 on 2019/02/14 11:34
We’ve booked a few flights with them. The rates were low and they also say luggage is included but it’s not. Customer service is horrible. If you ever need to change your flight, don’t. They will screw up your itinerary and blame it on you. There are other brokers but this one is not a good one.
Waiting time (tickets sold out)
by 1980777tt on 2019/02/14 03:18
Everything when you booked a fight it sold. Terrible
Important Revision
by AmiXxFaithbreaker on 2019/02/11 05:11
Using this app with the dedicated credit card rewards program is broken... I can log in on my pc fine but the app interface is broke. Please fix!!!
Easy to use
by sagi G on 2019/02/10 18:33
It's a great app to use for booking flights. I like the companies ability to partner with airlines in terms of seat allocation etc. Moreover, the customer care is good.
No problems at all
by Teacher City on 2019/02/10 15:53
I booked my trip to Florida through here. Never been able to get a flight to Florida for under $200 round trip. Of course I knew if I wanted cheap I was gonna have to deal a lay over some where and deal with a red eye. But it all went smoothly. I even got zone 1 boarding for paying for my luggage online and I got all isle seats which is what I prefer. Even my cheap car from ACE went without hassle. I will be using CheapOair again for my next trip to Alaska in May.
Buyers Beware!
by LubbyDubby on 2019/02/10 10:47
Before booking your flight, double check and make sure they’re giving you the actual dates you selected!! If you book for the “alternate dates”, which aren’t always clear.. you will be charged a $50 cancellation fee for each ticket purchased. If you call customer service, be prepared to speak to someone in the Middle East. My experience sucked. They were arrogant and rude. One guy talked over me the entire time. I had to request to speak to someone else. Save yourself some trouble by triple checking the dates before finalizing. Unfortunately, the “alternate dates” aren’t always clear.
I don’t like it...
by Btrnb4 on 2019/02/08 14:18
I frequently use the ‘actual’ cheapoair website. Yet, when I downloaded the app to receive a promotion and extra points, the app would only give me alternate dates for travel. Even upon selecting all of the different tabs, such as shortest, lowest price, etc, I still was unable to get it to show me ANY flights on my ACTUAL travel dates!! I even clicked on the ‘alternate dates’ tab, hoping that it would reset the flights. But NOPE! I don’t like the app, so I’ll stick to the website.
They lie, not free cancellation within 24 hours
by trivel family on 2019/02/07 03:38
They lie, it’s not free cancel within 24 hours, my family been used they for years, we booked an international flight for this summer, after 12 hours since we booked, I found out another one more convenient , so we made another booking. I called the customer service to canceled my first booking, they told me they can do full refund on my flight ticket, but there’s a cancellation fee. I said your website says free cancellation in 24 hours, it just been 12 hours. They said they must charge that, $75 dollars per ticket, I was so mad, it is not free cancellation, their supervisors said the lowest can go is $35 per ticket, can not wave. Don’t believe them . It is not free cancellation.
Traveling Made Easy
by Lala14317 on 2019/02/01 21:57
Every since I’ve began my travel adventures I’ve booked through cheapOair. I usually fly American or United and have always receive kindness and love from the airlines host. I definitely recommend CheapOAir!
Always satisfied.
by Bigmomma55 on 2019/01/31 03:32
I’ve been using CheapOair for several years now and have always found them to have great ticket prices.
Broken link
by Jess_lo on 2019/01/30 16:00
I am unable to manage my CheapoAir account on the app. Link is not supported.
Easy and Cheapo!!
by Pjack310 on 2019/01/30 13:41
Love it and have been using it for years
Customer Service Expertize
by Shootthejay on 2019/01/30 06:48
My Uncle who worked for United recommended this app to me. I have been satisfied with all of my flight experiences since I registered my own account. CheapOair is the way to go. No gimmicks.
Trustworthy
by Slumkid559 on 2019/01/26 16:12
Every flight / hotel I need I know I can look up on this app an get the cheapest an best results ! Highly must get !
Bought a ticket through these guys and got hit with extra charges
by New apple on 2019/01/26 08:14
First I got round trip tickets through united airlines and the quoted price was billed. No problems. Easy. Next flight I got the tickets for united airlines but this time with these guys and I got hit with an extra $100 charge aside from the ticket price and also for every seat I chose in the airplane they charged fees also. As if the ticket didn’t have the fees included. It’s like going to the movies and after you buy the movie ticket you have to pay for your seat as well. Either way just buy directly from the airline there’s no reason to buy from a middleman that charges more for no reason.
Great app!!!
by spongebob13taylor on 2019/01/25 14:10
we booked a flight to Vegas & LA it is pretty smooth transaction except that they didn't inform us that the Spirit will charge us the baggage even the only bag which is a hand carry that we have got charge for $50-$55 they should inform us. Because that ws the cheaper rate that we have if we knew we will get charge we should've book the next rate. But all in all it was still great. It's convenience for everyone you don't have to print anything just email and good to go.
Ok for Cheap!
by Kimasuda on 2019/01/24 16:46
The flights have been ok so far. The first one with CheapOAir was bad. The flight was late/cancelled due to weather, and therefore missed my connecting flight. None wanted to help me because I got Basic economy which is the lowest! Get the step above! The worst is the ‘Travel Mate’ Tavel insurance!! For a lousy $40-$50 for snacks and dinner that I charged due to being stranded at the airport, they wanted a personal written letter from the American Airlines about the delayed flight! It took months to get that. I got a legal service, faxed all my paperwork, and then Travel Mate wanted more plus the tiny receipt (1”x1.5”) for dinner, etc. I didn’t get a receipt for coffee, water, etc. By this time, I couldn’t find the tiny receipt, they never paid a penny! In fact, each time they stated they needed more paperwork, incomplete, etc!! Travel Mate is the worst!!!😩😡
Best $$$ saver
by kfoxxy29 on 2019/01/19 04:31
I will forever book my international flight through CheapOAir. They really are the cheapest! Just make sure that whatever airline they match you with is a good reputable company and you will be good. :)
Such a scam
by one scammed customer on 2018/07/27 15:41
After saving for a trip to Arizona and Mexico for 3 years, me and my family were excited for our trip and happy that we got a good deal from this website. This ended when we got to the airport and found out that there was no record of our flight and that a flight going to the city we were going to has not existed for more than 6 months. In shock, we tried to call customer service. We have currently been on hold with them for more than 3 hours. A man picked up, said he could not help us, put us back on hold and that is where we are now. When we talked to the management of the airport they informed us that they have no affiliation to this app and that what they do is often sell regular priced. When we finally got put through, they took an extra 30 minuets to pull up our “itinerary” that we already told them does not exist. We had booked activities in Arizona and because of our non-existent flight were not able to attend them. Altogether, we wasted over 3000 dollars on these flights and don’t even know if we can go to Mexico and if that flight doesn’t exist too. I you account the activities and hotel we would not use, it is actually so much more. I recommend using any other service or just buying through the actual airline. This whole experience has been extremely stressful and heartbreaking for us because we worked so hard for this vacation and we might have just been completely robbed by this fake company that might just be a scam.
Problem not solve
by crazyricks21 on 2019/04/11 21:04
I love booking here till I had an issue just two weeks ago. I was booking a one way ticket for my daughter and the agent told me it’s better to booked two way even though she won’t use the other way ticket it’s cheaper he said so I did what he told me then when I went to the airport to pick up my daughter they told me that the ticket will be canceled because my daughter is ng with me yet, no one told me that will happen so I was furious and called them and that’s what they told me the same thing so here I was waiting for my flight at the airport and arguing with the agent and she told me that I have to buy another ticket for my daughter so I didn’t have a choice but to get another ticket and she told me that they’ll review the problem and will get a refund from them. Till now didn’t here anything from them. I’ve been using this website for awhile and love it now I don’t even know if I should trust them again. I bought so many tickets from them coz it was easy now no clue if I still use it. I was really disappointed after that plus not hearing from them.
Can not cancel the booking
by Culalam on 2019/05/01 20:30
I booked flights and 1 hour later I realized that I had selected wrong date. I tried the “ manage my booking” to cancel my booking. It’s didn’t work. I called customer service and on hold for 1 hour 23 mins. The representative told me that I would be charged for cancellation fee of $25. I told him that when I booked, there were the message showed that “ no cancellation fee with 24 hours”. I also told him the US law allows 24 hours period, therefore, I will bring this to the court if CheapOair charge me. Then he put me on hold for another 15 minutes. After the wait, he said that his manager have approved the fee waiver or $0 cancellation fee will be applied. He asked me for 1 time password so he could cancel my booking. However, when I asked for cancellation confirmation, he didn’t provide me. He said that was it and I should be fine. One hour later, I checked the app, my booking information still there. I also use computer to check for my flight and the information still there. When I called the customer again, no one picked up the phone and I was on the line for more than 2 hours. I will file a faulty report so other people can be aware of this company.
Cheapoair!
by rinasaengkeo on 2018/08/25 06:14
I used this app once last year when I booked the flight to Minnesota from California. I was skeptical at the first while using this app. I was like it was cheap flight ticket ever I got for the one way. Cheapoair showed what seats I wanted to take and I chosen the seat by the window. They asked me if I bring the bag and it cost free because the bag was under 25 pounds. After I paid the flight ticket,I received a confirmation purchase through the email. Few weeks later, I got there at the airport and didn’t know what to do. I went through the email. Cheapoair showed me what number flight ticket to print out at the airport. I got to the gate and got ready to fly then the email popped and said the flight was delayed. I was staying at the airport for an hour til the flight arrived and I got on the flight to find the seat. I got no problem when I was on the flight. It was easy to use this app. Thank you Cheapoair so much!!!
Stay away from this company
by Khashook on 2018/10/26 07:22
I booked our vacation tickets 40 days in advance before my vacation, a week before trip Cheapoair called and told me airline changed the schedule. I asked them to let me research and I'll get back to them. I called them, I was on hold for 25 minutes and then they said I have to pick the new schedule that they force me to take with layover time of 25 hours! after being on the phone for 2 days each time average 2 hours they didn't do anything, they didn't take responsibility or find me a ticket with better hours, dates or airline. They have untrained staff, supervisors with no power and poor customer service. Anytime you call you have to waste minimum 2 hours of your time. They insisted to give my money back and full refund me to not take the responsibility. I told them you canceled my flight a week before the flight and you want to refund me? what can I buy with that money a week before my vacation? Wrote the email for CEO and no answer either. I found my ticket somewhere else and asked for full refund and guess what? it takes two months to give my money back. I want to sue them.
Forever my favorite booking app
by Loalmod on 2019/04/28 18:15
I’ve been using CheapOAir for years. I always find the lowest prices here. Everything is so easy and convenient. I earn points that I can later use for flights or hotels. The only setback is that different than most of the loyalty programs out there, points do expire with ChOA. I’ve recommended this app to every single family member and coworker, they tried it themselves and they all love it! I don’t put myself into the hassle of having to navigate a million pages comparing prices, I know I’ll end up finding the cheapest price here. Forget about Kayak, forget about that Hopper website, CheapOAir is the real deal. I am forever grateful for the people that founded this platform, it allowed my wife and I fulfill many travel dreams/goals.
Customer service is lacking
by smokediver68 on 2019/03/16 03:30
I got this app years ago but never booked until today. I do not use the email address associated with my Facebook account and cannot access it. While I did get a confirmation sent to an email I can use, since it was different than the one I used to log into the account (by way of that little Facebook button) not only can I not get the rewards, I also cannot see the trip I booked within the app. Customer service does nothing but give you email addresses and cannot help. The idea behind customer service is to help, not just provide the buyer with multiple paths to create more effort on their part. When you do that, customers are more likely to spend that energy in, say, writing an app review telling people to use Travelocity or Expedia instead. I’m not bothering with emailing people to get rewards bc I don’t need rewards points for something I will never use again!
UPDATE:
by 9thLife on 2017/11/30 15:40
Original review below. Thanks to developers for the response, better late than never. Your whole response could’ve been simply , “no, the app cant do that” as opposed to repeating what I stated already as the entire POINT of the concept; that groups of people flying all together sometimes find it easier to book all tickets at once, but unless you book your own single flight you cannot access the info on the app, so this app is NOT for your needs. Great. Got it. Sheesh. Original review: It looks like I cannot use the app to track my booking because I wasn't the one that bought it. Under "My Trips" the screen pops up as "No Trips Found" with no place to input a booking conf number which I have because my kid bought my plane ticket for me. So maybe the app would be great if I could use it... We did find the cheapest tickets via CheapOair but the app seems to have this one loophole for me or anyone else who didn't buy their own ticket.
Ok for Cheap!
by Kimasuda on 2019/01/24 16:46
The flights have been ok so far. The first one with CheapOAir was bad. The flight was late/cancelled due to weather, and therefore missed my connecting flight. None wanted to help me because I got Basic economy which is the lowest! Get the step above! The worst is the ‘Travel Mate’ Tavel insurance!! For a lousy $40-$50 for snacks and dinner that I charged due to being stranded at the airport, they wanted a personal written letter from the American Airlines about the delayed flight! It took months to get that. I got a legal service, faxed all my paperwork, and then Travel Mate wanted more plus the tiny receipt (1”x1.5”) for dinner, etc. I didn’t get a receipt for coffee, water, etc. By this time, I couldn’t find the tiny receipt, they never paid a penny! In fact, each time they stated they needed more paperwork, incomplete, etc!! Travel Mate is the worst!!!😩😡
Last minute flight out of NYC
by wifey1991 on 2018/07/23 21:54
I needed a last minute, same day, one way flight from LGA to DEN. As I was looking at your app and entering my credit card, I was told the flight was sold out. I bailed on entering the rest of my info. A customer service rep called me back immediately to see why I didn’t finish with the reservation. The gentleman found me a flight out of JFK (no more available at my price point at LGA) at a reasonable price. He worked with me for 20 mins while I verified information and asked a lot of questions. He was amazing and very thorough. He even gave me a few reward points for booking with them on the phone. You now have a user for life.
Horrible experience
by Vlad_dotsik on 2018/06/26 20:02
Do not get anything through this company they costed me so much of my time and money and running around it’s insane! I got insurance on both my flights just in case something went wrong, booked my rental (payed for it), booked an air bnb (payed for it) and the tickets (payed for it). 3 flight cancelations, spent 5 hrs sleeping on a floor of an airport then another hour in a plane that wouldn’t move, arriving 10 hrs later then I was suppose to so I go to ask them to reschedule my flight back due to me being extremely late and they tell me it’s not their jurisdiction talk to our insurance company, they say I won’t get my money for 30-60 days mind this I just spent over $1000 and they are telling me that there is no way to change the flights or anything like that smh also spent like 5 hours with them on the phone trying to get all these issues resolved... never again
My Milwaukee Trip
by OkenSue on 2018/06/21 20:17
I didn’t know I would need to download United’s Ap to receive notifications of flight changes. I signed up with CheapoAir for updates and received none! Our flight out of Milwaukee was cancelled and we were rerouted but I had no notification! Not from CheapoAir and not from United! I don’t know if this is CheapoAir’s fault or United. Everyone that had the United Ap was notified apparently. And I’m not a big fan of United. Been stranded by them before. Loved our Alaska Air flight however! The one thing that I liked about CheapoAir was the guy calling and asking if I wanted to select our seats. On the way back those seats didn’t matter though with our cancellation. We were at the mercy of the airline and we had our 4 yr old granddaughter with us.
Sick over this
by Dancergrrl054 on 2018/09/12 11:16
If I could give them 0 stars I would. We bought airline tickets from cheap o air for my father in law to come to visit last month. His flight from Chicago to NY was delayed for over 7 hrs leaving him sitting on the closed airplane until spirit airlines finally cancelled the flight. Sitting on that plane for so long made my father in laws asthma act up and he was so sick he could no longer travel to come and see us. When we called cheap o air to get a refund, they refunded only the portion of he trip That THEY cancelled. They would not even allow us to change the date of his return ticket with American Airlines. He was too sick to travel because of them leaving him sitting in a plane for so long and then they cost us over $200 for a ticket they wouldn’t even allow us to transfer to someone else or change the date until he felt better. Shame on them.
Very unhappy - want $ back to purchase GC elsewhere
by Blah blah blah X6 on 2018/04/30 12:57
I recently bought 9 $1000 gift cards for my team members as a sales gift. Two of the tried using them online and your system said it worked when they checked out you charged their credit cards the entire cost of the trip they called your service team and had a terrible experience. Your service team would not apply the GC to their purchase. Was I scammed!!! Another team member tried to apply it to a bundle trip called your service team and was told they could only use it towards air. This has been the most embarrassing experience for our company. I want to@return all these GC and purchase somewhere else. This suppose to be an award that they could use for wining s sales contest and has turned out to a nightmare. I want to return the 9 GC I purchased for 1000 they are worthless.
READ 1 star REVIEWS
by TaylorMGK on 2017/11/08 00:40
Initially when you enter your destination, the 1st option on the site seems to be the cheapest. I selected this option because duh "CHEAP-O-AIR" right ? Wrong this flight had a different date & location which I was not aware of until I received an email confirmation after my account had been charged. I called to explain my mistake & see if they could change the date but I would be charged a fee to change the date or a $50 fee to cancel all together. How does a business operate like this? The location I entered should have been the suggested flight option this is very upsetting & I cannot afford to do either option at the moment so I am hoping I can dispute this charge & find a flight elsewhere. After readying more reviews they apparently change the dates of your flight all the time
Lifesaver
by Penguingirl322 on 2018/12/05 11:32
When I had to find two separate flights for two holidays and all I could find through the airlines was too expensive, I turned to CheapOair and got a great rate on one flight and a decent rate on the other. For years I haven’t been able to get an acceptable rate at the local, regional airport, but this time I was able to get two. Not having to drive two hours or more to a larger airport has taken a tremendous burden off of me. Thank you for making that happen. I highly recommend this app.
Happy with the price, but the app should be fixed
by 22-89 on 2018/08/07 17:00
I purchased two tickets from Chicago to Changsha, China. The price was almost unbeatable. I am living in Ann Arbor, MI, so I should depart at Detroit airport, but on June, Delta’s official price is almost hit $1000 per person. Then I found the ticket from Alaska Airlines at here. Although I need to pay Amtrak for Ann Arbor to Chicago, it was still a great deal! But the problem is the app, on App Store’s preview, it shown as optimized for iPhone X screen, but the fact is it didn’t. So I want the programmer to fix the problem, so I and so many other iPhone X users will be happy with it.
Excellent Service!
by mapudayo on 2018/05/20 14:23
I’ve used this service twice now and they’ve won me over as a customer for life. Great prices both times, but the second time, there was some kind of problem with my online booking. They called me and rearranged everything for me over the phone for even better flight times than I originally had AND for $300 LESS than before! I mean, what kind of company does this nowadays?! Excellent customer service. I’m telling everyone about them. Simply awesome.
Thank you so much
by Quez88 on 2018/12/01 02:47
I want to thank cheapoair for everything. I have booked two round trip flights with them in different months of 2018. It was my first time flying in June and I was so nervous. I never seem to have a problem when I get to the airport I just hand them my passport and everything is taken care of. I will recommend them to anyone and I will always use them. Depends on my girlfriend schedule I will book a trip to china again or Thailand in 2019. I appreciate everything.
No problems at all
by Teacher City on 2019/02/10 15:53
I booked my trip to Florida through here. Never been able to get a flight to Florida for under $200 round trip. Of course I knew if I wanted cheap I was gonna have to deal a lay over some where and deal with a red eye. But it all went smoothly. I even got zone 1 boarding for paying for my luggage online and I got all isle seats which is what I prefer. Even my cheap car from ACE went without hassle. I will be using CheapOair again for my next trip to Alaska in May.
Found a great rate - see more...
by courter_dave on 2018/04/15 15:25
This was my first time using the app to book a trip, and the concept and execution were very good. 4 stars overall in my book which is very good for me but I gave 5 instead because of 9thLife’s pathetic review as a non-purchaser. There are other ways to check on your flights, and the dev’s response was appropriate by any measure but yours apparently. We found flights to Sacramento from Chicago for a great price and had a very nice trip. Thanks for providing this service.
They lie, not free cancellation within 24 hours
by trivel family on 2019/02/07 03:38
They lie, it’s not free cancel within 24 hours, my family been used they for years, we booked an international flight for this summer, after 12 hours since we booked, I found out another one more convenient , so we made another booking. I called the customer service to canceled my first booking, they told me they can do full refund on my flight ticket, but there’s a cancellation fee. I said your website says free cancellation in 24 hours, it just been 12 hours. They said they must charge that, $75 dollars per ticket, I was so mad, it is not free cancellation, their supervisors said the lowest can go is $35 per ticket, can not wave. Don’t believe them . It is not free cancellation.
Bad App
by NoGameLost on 2018/09/18 10:49
I booked my flight in a computer as I usually did in the past, but this time though it might be good to have the App on my phone as well so I can have my schedule and also book hotel or other flights on the road as I am touring Europe. The App is not functional and when I contact support through chat, they have no clue what to say. They recommended to reinstall it which I did and telling me wait a couple of hours, which I have. Needless to say, I wasted so much time for the last 24 hours still not able to login. Developers are you looking at this? You have work to do. Seriously, I do not recommend this App. It’s a waste of time. I may look into other Apps just to make life easier.
Some people just shouldn’t fly
by Jimmyodash on 2019/03/29 03:35
Cheap flights are great... but one problem is that people you couldn’t afford to fly before are now able to fly! Many people who couldn’t afford to fly before have zero experience with even going to an airport! Some of these people then have a bad day and they will feel it’s the app’s fault for not telling them that it requires at least 4 hours to drive the 200 miles from their house in the mountains to the city airport !!
Great app!!!
by spongebob13taylor on 2019/01/25 14:10
we booked a flight to Vegas & LA it is pretty smooth transaction except that they didn't inform us that the Spirit will charge us the baggage even the only bag which is a hand carry that we have got charge for $50-$55 they should inform us. Because that ws the cheaper rate that we have if we knew we will get charge we should've book the next rate. But all in all it was still great. It's convenience for everyone you don't have to print anything just email and good to go.
Please Be Wary
by TravelGuy20 on 2018/04/17 16:06
CheapOair, in the only words I can think of, is fraudulent but still barely legal. They lie about their reviews and ratings (claiming on their website that this app is 5 stars on 23,000 reviews, when it is below 5 stars on only 900 reviews). They make it very difficult to get a hold of your boarding pass and flight confirmation; they would rather you go through their own pages which insistently tries to sell you “CHEAP HOTEL AND CAR DEALS”. Their website in of itself seems like a deceiving leather market in an underdeveloped country Their website is very poorly made—twice it has occurred where I could not log into “my bookings” as the website claimed that my email address was not in their system. Surely it was. This took several hours of trying to reach an agent (“that are available at all times”). They are dishonest about your baggage policies and hidden fees. They charge $59 for seat selection. Overall, they were a nightmare travel service and I urge all potential users to book flights through the airline itself.
Total Scam - Stay away!
by Santakrooz on 2018/03/18 06:19
Here's your feedback. A complete SCAM. If I could rate this 0 stars I would. We were trying to book online and someone from Cheapoair called us to book. They made a mistake in the booking, and required a $450 cancellation fee to fix. We found this mistake while we were still on the phone with the booking agent! And then were passed between 6 different agents for close to 4 hours before they finally refused to fix without the $450 charge. Absolute worst customer service. On top of it after checking with the airline, they upcharged the airfare 30% - we would have been able to book thru the airline directly for 30% less. Worst experience ever.
Bought a ticket through these guys and got hit with extra charges
by New apple on 2019/01/26 08:14
First I got round trip tickets through united airlines and the quoted price was billed. No problems. Easy. Next flight I got the tickets for united airlines but this time with these guys and I got hit with an extra $100 charge aside from the ticket price and also for every seat I chose in the airplane they charged fees also. As if the ticket didn’t have the fees included. It’s like going to the movies and after you buy the movie ticket you have to pay for your seat as well. Either way just buy directly from the airline there’s no reason to buy from a middleman that charges more for no reason.
CheapOair to the world says Dia Warrior.
by Dia Warrior on 2019/03/26 14:02
Really love CheapOair. I don’t use nothing else because it’s a waste of time. CheapOair give the best price. You just have to remember to have your money ready so the first time you see a deal that work for you. Grab it right away because the price with change in minutes. I’ve been using it for years and that’s my experience. Still love them. Bless. Anybody know of anything better let me know.
It’s a shame
by HDTTS on 2019/04/02 22:51
I booked a domestic flight from NY to Wisconsin. As soon as I checked out, I realized that I picked the wrong flight time. I admit that’s my fault. So, I tried to cancel that flight right away. Cancellation Fees of 50$ was charged. I understand there are terms and conditions (which nobody reads). But come on, really? Why there’s no grace period for a cancellation or even change the flight? Initially, I was thinking about picking the correct flight and book again with Cheap O air, but after knowing that there will be 50$ cancellation fees for a cancellation made within a minute of purchase, I asked myself, Is “Cheap-o-air” the only place where you can get a flight ticket?
It’s not as bad as some say
by okazaki365 on 2019/03/16 06:04
I didn’t have a problem, so far I wish I could just book a day at a hotel, not the entire vacation. But whatever just a heads up, also I have no idea what the chat is for. Cause everyone keeps telling me too call, a bunch of numbers, witch someone always helps. Just wanted to do through a chat to make my day a little easier. Other then that it’s fine
Awesome !
by mirash delijaj on 2018/12/30 01:47
This app is one the most convenient tickets seller. I travel to EU and everything was Ok .On the beginning i was skeptic basing on the reviews but it went very well. I will keep using this app again and also i will highly recommended to everyone. For the people who have complains ( Maybe is better have a conversation with costumer service 2 ,3 days before the trip to Make sure that everything is good )
Fast and better prices
by Madbear66 on 2018/08/08 22:30
I like cheapo air because they are fast their application on my phone and computer work just as good as all the other airfare companies and they had lower cost for the same flights so what’s to give. I have used CheapOair before and they did a great job following me to the airport with my flight information updates just like all the other carriers on the airline booking sites
Last min hoo-rah!
by Vikingz.manz on 2019/03/25 18:19
I needed to Fly from Tampa to Newark at the last minute & I booked my ticket on a Sunday to fly Wed for about $112 one way! And signing up for the app just doubles my rewards points. Not sure what those points will get me as of yet, but just the thought of reward & not paying through the nose was reward-enough, at least to my bank acct! Haha! Thanks CheapoAir! (Tho I’ll post again AFTER my flight -see how it all goes!!!)
Great app but has a glitch
by Bpb0687 on 2018/06/02 11:42
I just recently got a new phone iphoneX and every time I open the app it brings up the link for EU members and the privacy policy. I’m not EU. I can go online and check it and that’s fine but the app was so much easier to use. I really enjoyed it but now i cannot even access the app. Hope y’all fix this issue! I’ve really enjoy booking our flight with y’all. Thanks and have a blessed day! Bethany Yes, Terry. I’m in the US and yes, I use WIFI and network.
No more Expedia
by exValhalla on 2018/10/01 03:56
After dumping all types of money into Expedia over the last year and receiving the most God awful customer service (and as a recognized Gold “elite” member) I’ve dumped Expedia. Forever. I come from a world where the customer is always right. And if I spend thousands of dollars for your service, I will not tolerate snarky disrespectful customer service reps. Fingers crossed cheapoair isn’t a listless novelty like Expedia. Time will tell.
It used to be better
by BIBTI on 2018/07/03 17:49
In the past, I used this app for all of my bookings. Unfortunately, they continued to update the app until they made it useless. When you put specific dates for your trip, they give results with different dates. You should not do that making me scroll 20-30 flights until I get to my exact dates unless I put flexible dates but I guess maybe they are showing the flights that they had certain deals with the airlines. If it’s not broken don’t fix it but maybe now all companies are insisting on breaking their product from Apple updates to snapchat etc etc ..
Buyers Beware!
by LubbyDubby on 2019/02/10 10:47
Before booking your flight, double check and make sure they’re giving you the actual dates you selected!! If you book for the “alternate dates”, which aren’t always clear.. you will be charged a $50 cancellation fee for each ticket purchased. If you call customer service, be prepared to speak to someone in the Middle East. My experience sucked. They were arrogant and rude. One guy talked over me the entire time. I had to request to speak to someone else. Save yourself some trouble by triple checking the dates before finalizing. Unfortunately, the “alternate dates” aren’t always clear.
booked a flight no seat 💺
by Zbity on 2018/03/23 12:42
thank you for response calling them did not help. but why i downloaded app one I download app for free update the advertising said free with down load the app charges 2.99 so i went to the flight company and it was as free. developer just take advertising off and let people know upfront if charge. there is no perk for app. Also i called no more pay pal this is why i went there i use pay pal. it was advertised. but it made it to easier for a unhappy customer to get a refund so they stopped pay pal. it’s ok now i know. i wrote before: i will keep you updated to see if i can axis my flight on the airline service to get proof of flight. well it did not work so i went to airline and used there service maybe app cannot do that. they offer low prices like others
My first experience
by spacious lady on 2019/02/16 22:07
Just had my first experience with CheapOair and I must say it was awesome! The website was very easy to use and my flight scheduling took up very little of my time. I flew from Memphis, TN to Raleigh-Durham, North Carolina. The only glitch I had was the connecting flight in Charlotte! There was not enough time allotted to get from one gate to the next! But I understand that this was not CheapOair’s fault!
Wrong prices advertised
by Erwinooo on 2018/04/01 16:29
Tried to purchase a ticket on two separate occasions and both times the flight went up ~$500 after checking out. The first time I thought I took too long to input my information and payment. The second time everything was saved and I checked out about a minute after I selected the flight and price still increased about $500. Called customer service and long story short they pull prices from the airline after you check out, not while searching prices which seems like the intelligent thing to do...
Such a scammer, un reliable, un truthful people.
by Phuongny on 2019/04/14 02:42
I booked a ticket from this app but when I was unsure about the visa situation, I did not want to proceed. The person on the phone was telling me that I should book a ticket now and if I want to cancel with in 24 hrs, there will be no charge. So I did. When I found out that he over charged me, I called back a few minutes later to cancel. They said there will be $75 charge and that the previous person did not know what he was talking about. This is bad service, they have no integrity. Stay away from booking ticket through this app.
It has always worked
by SusieHereVery on 2019/04/11 19:21
It gives me an email anytime the airlines has cancelled my return flight. Or if there has been any flight delay or changes. Even the day of my flight, it has sent me up to the minute flight changes. I just wish it worked with more airlines, particularly with Delta. The purchase of tickets, the website and app are very easy to use.
Useless APP
by Gutieri on 2018/03/14 05:01
I downloaded this app for easier tracking of my itinerary. I purchased my tickets on the desktop with the account log in and when I signed into the app it shows that I have “no upcoming trips”. The app at this point is practically useless because it can’t even be used for what it is advertised. I called their customer support line and wasted 30 mins getting transferred around trying to find a resolution. When I finally was finally connected to the “appropriate” representative he said that it was not something that they could look into for me...
Enjoyable booking experience
by DaveMS81 on 2017/10/11 15:00
Just wanted to leave some positive feedback regarding my recent experience booking with the updated CheapOair app. The app is fast and easy to use and the prices are wallet friendly. Just used it again for my upcoming trip - worked perfectly. Highly recommend, my favorite booking app by far!
Terrible
by Cmax0744 on 2019/05/01 16:22
We booked a flight with cheapo air after we book the flight we noticed that everything that we had said ForeFlight have been changed to different days. We called to try to correct the problem and they told me that any changes with cost me $50. The customer service agents are rude. None of them are in the United States you’re always calling somewhere in the Philippines. Then after looking on priceline I found the flights for cheaper than what cheap O air was saying was the best deal. I would never never download or use this company
Extremely disappointed
by marine 2019 on 2019/04/10 14:20
This is absolutely terrible I am an e-3 in the United States marine corps and I haven’t seen my family in over 8 months I finally get the opportunity to see them and go home I use this app to get tickets to see them I even purchased extra protection and I was charged 900 dollars for the two trips only to not get any information about them the app says I have no flights booked at all I was charged though and I can’t get any help at all NEVER USE THIS COMPANY EVER!!! Now I’m out a whole paycheck and I can’t see my wife and kids so thank you very much cheap o air
Amazing Service
by Congratulations covert on 2017/09/30 18:08
I booked my flight for Dubai and they had everything our flight was cancelled but cheap o air contacted me with new flight details. Everything was great and the prices are amazing I even booked a last minute flight and still got an awesome deal 5stars thank you I will book my next trip through here.
Professional from start to finish
by Rosie01-02 on 2018/01/20 19:59
The greatest compliment you can offer a company is to tell tell family and friends about choosing 1 Company over another. My last 2 Flights have been booked through CheapOair and I’ve recommended CheapOair to all my family and friends. Thank you for providing a great Service!
Rating Trends
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App name
CheapOair: cheap flight Deals
Description
Save up to 40% on your next flight! CheapOair lets you know when to buy. Simply watch a flight and get a notification when the price drops! CheapOair is like having your own super-fast, all-knowing travel agent that analyzes up to 20 billion flights daily, and lets you know the best time to book. KNOW the best time to fly and buy! WATCH a trip to receive price alerts. BUY in a single tap with Apple Pay. FLY with extra savings in your wallet. CheapOair is an award-winning travel app. No spam. No ads. No popups. Just the confidence you’re booking smartly. • Free 24/7 phone & chat support. • Save on last minute and hacker fares. • Pick your favorite seats on the go. • Share your trips directly in iMessage. • Earn up to 3X points in the app! CheapOair Credit Card Get and manage your CheapOair Visa Credit Card right in the app and earn 7x Reward Points on all bookings! CheapOair Love - Travel Weekly Magellan Award – 2018 Silver Winner - AVA Digital Awards –- 2018 Gold Winner - OMMA Awards – 2018 Winner: Online Advertising Creativity - American Business Awards – 2018 Bronze Winner: Most Innovative Company of the Year - Hermes Creative Awards – 2018 Gold Award: Social Media Valentine’s Day Fiji Sweepstakes Campaign Say Hello! Facebook.com/CheapOair Instagram @CheapOair Twitter @CheapOair
Fake Adds/Scammer
by Poor Passenger on 2019/05/21 00:49
I had been calling and trying to chat with your office , but it seems no one wants to help me solve my problem with you and American Airlines. You encourage me to buy a Travel Plan protection plan but no one seems want to assist me with my 3 missing baggages since last Friday. Anyway pls call me at this number if you guys are willing to help me or else I will just call my lawyer to take care of this matter coz I’m tired already tired going around and I lost my voice already thinking of this experience I had with American Airlines and Cheapoticket.com
Garbage
by Mrinprophet on 2019/05/18 02:49
I tried to call twice, waited 20 mins and 25 mins respectively, thought I’d have better luck with the chat feature but it said there were 27 people in the queue ahead of me for an entire hour.
Never ever will
by eenqu on 2019/05/17 00:06
I booked a ticket and they don’t send me my flight ticket number. I can’t check in and I don’t get my refund back. One start is a lot to give.
So easy & convenient!
by StephanieAnahis on 2019/05/15 02:06
Easiest & most convenient app to book a multi-city flight through.
Booked flight twice
by boney_32 on 2019/05/14 14:31
I booked a flight with them and charged me for the same flight twice!! And I’ve been on the phone with them for a hour and still haven’t talked to a representative this is ridiculous
Worst customer service
by Nary2015061 on 2019/05/12 04:35
Worst customer service, I had to spend full day to take care of my issue on flight cancellation
Awesome
by MB&DJ on 2019/05/11 10:21
I booked a flight and couldn’t be happier. The whole process was smooth. Will definitely use this again!
Charging for free items
by kskeiidh on 2019/05/09 23:25
I’ve used them twice now, first trip was ok. Second my laptop autocorrected my short version of my name. I booked my flight and then a few day later when I realized my name was shorted I called to have my name match my passport. They told me it would be a $300 charge to change my name!!! Also I had called to add a checked bag since I originally only had a carry on. They wanted $60 for the first checked bag when it was already FREE!!! Everyone- check the airlines website on bags before paying on cheapo, you might pay for something that is already free. And my name change? I went onto the airlines website and did it for free.
I just needed to get away
by The Bibbz on 2019/05/09 00:06
Was good for last min flight wasn’t cheap lol...
I’m trying to cancel
by Ashley Mercedes Roman on 2019/05/07 19:16
I want to cancel but it’s not letting me. I’m still in the 24 hour period. Please let me cancel
Nothing But Positivity
by mikethorwart on 2019/05/03 22:16
Honestly since I started using CheapOair I’ve had nothing but success and a great experience. They offer things other site don’t, including an option to pay over time if you wish. Great prices, great service.
Great Service
by Yarelove22 on 2019/05/02 18:39
Best Traveling App Never had issues 🤗
Awesome
by July0321 on 2019/05/02 14:52
Good service, good deals and hassle-free
a nightmare
by hdhdhebdn on 2019/05/02 12:39
my flights were somehow not even booked but all paid for and i found out at the airport, yea denied, super bad... customer service is a joke
Update App
by pamseya on 2019/05/02 04:51
The update for app is not working.it is been hours, it just revolving without any sign of update on the App Store.if that is the case just remove the app from the AppStore.So that propel will it care about this app.
Can not cancel the booking
by Culalam on 2019/05/01 20:30
I booked flights and 1 hour later I realized that I had selected wrong date. I tried the “ manage my booking” to cancel my booking. It’s didn’t work. I called customer service and on hold for 1 hour 23 mins. The representative told me that I would be charged for cancellation fee of $25. I told him that when I booked, there were the message showed that “ no cancellation fee with 24 hours”. I also told him the US law allows 24 hours period, therefore, I will bring this to the court if CheapOair charge me. Then he put me on hold for another 15 minutes. After the wait, he said that his manager have approved the fee waiver or $0 cancellation fee will be applied. He asked me for 1 time password so he could cancel my booking. However, when I asked for cancellation confirmation, he didn’t provide me. He said that was it and I should be fine. One hour later, I checked the app, my booking information still there. I also use computer to check for my flight and the information still there. When I called the customer again, no one picked up the phone and I was on the line for more than 2 hours. I will file a faulty report so other people can be aware of this company.
Hello
by Rami Ajram on 2019/05/01 19:59
The problem very flexible to use.. I love it
Terrible
by Cmax0744 on 2019/05/01 16:22
We booked a flight with cheapo air after we book the flight we noticed that everything that we had said ForeFlight have been changed to different days. We called to try to correct the problem and they told me that any changes with cost me $50. The customer service agents are rude. None of them are in the United States you’re always calling somewhere in the Philippines. Then after looking on priceline I found the flights for cheaper than what cheap O air was saying was the best deal. I would never never download or use this company
Favorite booking app ever
by Dksisbas on 2019/04/30 17:11
I absolutely love Cheap O Air! I have taken numerous flights to Arizona since December and not once had I ever had a problem. This app is very easy and very affordable AND they even give you points you can later use for flights. Absolutely love and will continue to use this app.
App doesn’t sign in
by jkFxto on 2019/04/30 06:57
I use cheapoair but the app or the website won’t let me log in, if you guys can fix that I’ll change the review
Forever my favorite booking app
by Loalmod on 2019/04/28 18:15
I’ve been using CheapOAir for years. I always find the lowest prices here. Everything is so easy and convenient. I earn points that I can later use for flights or hotels. The only setback is that different than most of the loyalty programs out there, points do expire with ChOA. I’ve recommended this app to every single family member and coworker, they tried it themselves and they all love it! I don’t put myself into the hassle of having to navigate a million pages comparing prices, I know I’ll end up finding the cheapest price here. Forget about Kayak, forget about that Hopper website, CheapOAir is the real deal. I am forever grateful for the people that founded this platform, it allowed my wife and I fulfill many travel dreams/goals.
Nice app
by BinBillion on 2019/04/28 08:08
That easy to book a ticket, I try 1 time to take a ticket to go back to my country, the people out there was very nice and helpful.
Price game
by ToxAxe on 2019/04/26 20:30
This service will play a game of a price all the time. App removed, account deleted. Use momondo for cheapest flights👍
Started Out So Well
by IsamAriz on 2019/04/21 22:22
Frustrating, listen to this - Booked a flight for me an my family coming home after my 50th Birthday with my twin brother in Tennessee and got a great deal show up as my first option from Frontier Airlines. Great price, only problem was was on the day before we wanted to leave and no substitutions flights until 4 days later. Customer service was nice when I called and discounted the cancellation fee by $50.00 but still charged me $150.00. Be careful wouldn’t recommend it, seems like they are trying to fool you. I really want my $150 back and there should be some protections for consumers in this regard.
Yooo
by Joka34 on 2019/04/20 13:56
Time for vaca
Cheap oair
by saharatraqchi on 2019/04/16 14:03
I Have been with cheap oair for 4years they are the best app to book for a flight allover the world. Thanks you are honest helpful lowest prices accurate ❤️❤️❤️❤️❤️❤️
STAY AWAY
by jphilo2 on 2019/04/15 18:08
This app is designed to mislead you and get you to buy things you didn't want-- travel on days of no interest as well as insurance products not desired. Stay away- they offer no value! I'd give this appp zero stars if it were possible.
Such a scammer, un reliable, un truthful people.
by Phuongny on 2019/04/14 02:42
I booked a ticket from this app but when I was unsure about the visa situation, I did not want to proceed. The person on the phone was telling me that I should book a ticket now and if I want to cancel with in 24 hrs, there will be no charge. So I did. When I found out that he over charged me, I called back a few minutes later to cancel. They said there will be $75 charge and that the previous person did not know what he was talking about. This is bad service, they have no integrity. Stay away from booking ticket through this app.
Great app and best prices
by johncarva96 on 2019/04/13 18:24
I been using cheapoair before they even had an app, they have the best prices out there I have check many other and this app always delivers the best results.
Problem not solve
by crazyricks21 on 2019/04/11 21:04
I love booking here till I had an issue just two weeks ago. I was booking a one way ticket for my daughter and the agent told me it’s better to booked two way even though she won’t use the other way ticket it’s cheaper he said so I did what he told me then when I went to the airport to pick up my daughter they told me that the ticket will be canceled because my daughter is ng with me yet, no one told me that will happen so I was furious and called them and that’s what they told me the same thing so here I was waiting for my flight at the airport and arguing with the agent and she told me that I have to buy another ticket for my daughter so I didn’t have a choice but to get another ticket and she told me that they’ll review the problem and will get a refund from them. Till now didn’t here anything from them. I’ve been using this website for awhile and love it now I don’t even know if I should trust them again. I bought so many tickets from them coz it was easy now no clue if I still use it. I was really disappointed after that plus not hearing from them.
It has always worked
by SusieHereVery on 2019/04/11 19:21
It gives me an email anytime the airlines has cancelled my return flight. Or if there has been any flight delay or changes. Even the day of my flight, it has sent me up to the minute flight changes. I just wish it worked with more airlines, particularly with Delta. The purchase of tickets, the website and app are very easy to use.
Is a excellent airline for book
by empelotado on 2019/04/11 10:40
Excellent
Extremely disappointed
by marine 2019 on 2019/04/10 14:20
This is absolutely terrible I am an e-3 in the United States marine corps and I haven’t seen my family in over 8 months I finally get the opportunity to see them and go home I use this app to get tickets to see them I even purchased extra protection and I was charged 900 dollars for the two trips only to not get any information about them the app says I have no flights booked at all I was charged though and I can’t get any help at all NEVER USE THIS COMPANY EVER!!! Now I’m out a whole paycheck and I can’t see my wife and kids so thank you very much cheap o air
Great rates to great places!!!
by Sober Bot 1000 on 2019/04/09 23:00
I have traveled within the USA and abroad multiple times now and have had only positive experiences with great savings on package deals. No problems in my opinion.
Couldn’t cancel my booking
by Amytran113 on 2019/04/09 15:41
I have booked the Cheapoair before, it was good. I booked an international flight, and I recognize that I booked the wrong one. So i called them back to cancel it so I can rebook it online again. When I contact to customer care. They was trying to get me a new one even though I didn’t cancel my old one. And then They put me on hold for a cancellation department like an hour but still couldn’t talk to a representative.
A TOTAL RIP OFF
by GymKnightsLeader on 2019/04/09 11:39
I tried to book a ticket but immediately was informed that seat was not available, the website suggested me some cheaper prices as soon as I clicked on it without my consent it automatically booked it for me without letting me see the destinations. I called their agent twice and each time they charged me $75 for $150 for rescheduling. Pease DO NOT BOOK THROUY THIS FRAUDULENT website!!!
Mislead!
by ricardohmatos on 2019/04/08 05:26
Be careful when selecting the destination, the site changes the airport without your permission and when you ask to cancel, they charge $50!
Great
by gcoral58 on 2019/04/08 02:41
I love CHEAPOAIR!! I have saved so much money. I enjoy using this website. My husband and I have been able to travel to many places around the world with amazing ,reliable, experiences thanks to CheapOair.
Worst Customer service ever
by Cjalldjjj on 2019/04/06 12:42
You will know exactly what kind of company this is, once you have a problem with your flight.
Very good
by altamiranoyelitza on 2019/04/04 18:19
Very good app
Old faithful
by ZippyShuttle on 2019/04/03 21:21
CheapOair has always come thru for me, very reliable. And they were very nice and fast when an airplane got canceled to help us.
Great Travel Service
by bencher446 on 2019/04/03 03:24
This is my 3rd booking with CheapOair and never have a problem. The reason for only 4 Stars is the extra charges compared to the individual airline sites but I do understand that they have to be profitable.
It’s a shame
by HDTTS on 2019/04/02 22:51
I booked a domestic flight from NY to Wisconsin. As soon as I checked out, I realized that I picked the wrong flight time. I admit that’s my fault. So, I tried to cancel that flight right away. Cancellation Fees of 50$ was charged. I understand there are terms and conditions (which nobody reads). But come on, really? Why there’s no grace period for a cancellation or even change the flight? Initially, I was thinking about picking the correct flight and book again with Cheap O air, but after knowing that there will be 50$ cancellation fees for a cancellation made within a minute of purchase, I asked myself, Is “Cheap-o-air” the only place where you can get a flight ticket?
HORRIBLE!
by madi0000089 on 2019/04/01 19:33
I purchased two flights, two rental cars, and 3 hotels for the trips I’m going on. This app has deleted one of my cars and all of my hotels and WILL NOT let me purchase any other hotel. Or any other car. This is ridiculous. Do not book with them!
Horrible service
by Nobi1996 on 2019/03/30 21:37
So bad service 40 minutes on holds and no one helped me for anyone think to book a ticket don't do it on one travel you will lose your time and maybe your ticket 👿👿👿
Multi-City Malfunctions
by Sam2000n3 on 2019/03/30 20:58
When doing a Multi-City search, the app automatically populates a 3rd airplane trip with the same airport used in plane #2. There is no way to remove the 3rd airplane airport, and the app will not search until complete information is entered for flight #3. Well, I only have TWO flights, so this is pointless on the app.
super
by Anamolbm on 2019/03/29 18:38
good company and great service
Love it
by NivaaaGunz on 2019/03/29 16:55
The best app ever ! I always use it to travel. It’s no scam at all.
Faithful flyer
by Grteful on 2019/03/29 05:40
Love..love..did I say Love this app.. Have been using for over 3 years and have booked several trips using the app... just recently booked a true budget friendly flight from North Carolina to Florida... will remain a loyal user.. thank you
Some people just shouldn’t fly
by Jimmyodash on 2019/03/29 03:35
Cheap flights are great... but one problem is that people you couldn’t afford to fly before are now able to fly! Many people who couldn’t afford to fly before have zero experience with even going to an airport! Some of these people then have a bad day and they will feel it’s the app’s fault for not telling them that it requires at least 4 hours to drive the 200 miles from their house in the mountains to the city airport !!
Update loop
by 1heavanly.flower on 2019/03/28 23:04
I downloaded this ago to try to find cheap airfare and all I get is a contunuous loop. I open the app which tells me to update which takes me to the app store which tells me to open the app and repeat! Not a good start at all!
Guaranteed price match!
by Pineapple312 on 2019/03/28 15:57
Great service! ‘ Wish you could give me more discount is prices drop after booking. Thanks
CheapOair to the world says Dia Warrior.
by Dia Warrior on 2019/03/26 14:02
Really love CheapOair. I don’t use nothing else because it’s a waste of time. CheapOair give the best price. You just have to remember to have your money ready so the first time you see a deal that work for you. Grab it right away because the price with change in minutes. I’ve been using it for years and that’s my experience. Still love them. Bless. Anybody know of anything better let me know.
Last min hoo-rah!
by Vikingz.manz on 2019/03/25 18:19
I needed to Fly from Tampa to Newark at the last minute & I booked my ticket on a Sunday to fly Wed for about $112 one way! And signing up for the app just doubles my rewards points. Not sure what those points will get me as of yet, but just the thought of reward & not paying through the nose was reward-enough, at least to my bank acct! Haha! Thanks CheapoAir! (Tho I’ll post again AFTER my flight -see how it all goes!!!)
Flights
by cheapoair2 on 2019/03/22 20:59
I did not encounter any incidents while flying to or from my destination. Things went smoother than I expected.
Wrongfully Charged
by lizKuy on 2019/03/21 01:02
My husband called to get a flight booked to Canada and from Alaska for the two of us for a cruise. They booked a flight to and from the same location but gave us two booking numbers. When we got on line to check the flights after we hung up we realized they were wrong so called back immediately. Of course we were with an agent who was trying his best to speak English on both occasions but couldn’t get a full refund. I called back two weeks later after checking our credit card and still did not have a full refund. 15-30 minutes after booking and they messed up, we feel they should at least refund us since they couldn’t get us a correct flight. After asking for an English in speaking person and waiting for 20 minutes on hold, I received another foreigner who was rude and wouldn’t let me explain what happened. While letting him talk he faded out. I waited another 5 minutes before hanging up because he obviously wasn’t coming back. I’m very disappointed with this type of customer service and will not be using them again. Booking # 57475947 and 57476188
Feel very not happy
by wll9393 on 2019/03/20 12:37
Stop call back to sell insurance package ! That customer care lady keep calling to sell insurance package . I told her I am using Toilet. Please don’t talk other things too much . She non stop! Makes me very not happy on morning first stool !
Amazing app!
by Rossanags on 2019/03/19 05:57
It found the best deal online and it was fast and easy to book! Loved it.
It’s a trap be aware ...poor customer support
by jufdch on 2019/03/17 23:32
Today I went to SFO airport and right at the time of my return flight check in the airline said the flight is canceled by airline for some reason and they cannot help and I have to contact cheapoair. I called them and I have to wait for several times by different customer support agents. The customer service rep said they can’t help me as the airline made some changes and they don’t have any access on my ticket. And I have to contact the airline in China at a number . When I called there their office is closed. I traveled 2 hours to San Francisco airport and then I have to drive back home. One of the customer service agent sounds like India has dropped my call as I was insisting him to contact the airline but he insisted that I should call them. They did it even bother to inform me of the flight cancellation. Please don’t waste your money and time by using this cheap cheapoair. That’s what the response I get on formal written refund request on cheapoair website Your request (1032117) has been updated. To add additional comments, reply to this email. Gazal Jaiswal (Cheapoair) Mar 17, 18:47 EDT Dear Muhammad, Thank you for contacting CheapOair.com This is with reference to your booking # 56280497. We understand your concern regarding your flight. As per our records, your tickets were exchanged by the airlines and it is now in control with the airlines. Hence, we request you to please contact the airlines as we do not have access to your booking. Details for your reference are given below: Airline reservation id: MCQ613 Airline contact number: 888-338-8988 Thank you for your understanding. We appreciate your business and thank you for choosing CheapOair. Thank you, Gilda Email Customer Support
It’s not as bad as some say
by okazaki365 on 2019/03/16 06:04
I didn’t have a problem, so far I wish I could just book a day at a hotel, not the entire vacation. But whatever just a heads up, also I have no idea what the chat is for. Cause everyone keeps telling me too call, a bunch of numbers, witch someone always helps. Just wanted to do through a chat to make my day a little easier. Other then that it’s fine
Customer service is lacking
by smokediver68 on 2019/03/16 03:30
I got this app years ago but never booked until today. I do not use the email address associated with my Facebook account and cannot access it. While I did get a confirmation sent to an email I can use, since it was different than the one I used to log into the account (by way of that little Facebook button) not only can I not get the rewards, I also cannot see the trip I booked within the app. Customer service does nothing but give you email addresses and cannot help. The idea behind customer service is to help, not just provide the buyer with multiple paths to create more effort on their part. When you do that, customers are more likely to spend that energy in, say, writing an app review telling people to use Travelocity or Expedia instead. I’m not bothering with emailing people to get rewards bc I don’t need rewards points for something I will never use again!
Love cheapoair!!!
by S L S T on 2019/03/14 10:14
My first flight from CLT to JFK and then back was great no problems at all!!! Will continue using Cheapoair
So far so good......
by ruth122969 on 2019/03/13 17:19
I booked a round trip ticket for my husband to Daytona, FL. We could not have had a better experience, he said the flight down was the best ever. Due to unforeseen circumstances we had to change his return date. CheapOair customer service made the process hassle free. I just booked round trip tickets to Denver, CO and hopefully my trip will go off without a hitch!!
Thorough and Efficient
by the worldsin on 2019/03/11 01:34
After trying multiplayer options online, this was the easiest! There are detailed filters, quick comparison charts, and great deals. Definitely recommend!!
Punta Cana
by Elsa Rein on 2019/03/10 00:52
I was very satisfied with my trip to the DR. Thank you
Must pay for seats
by Ehssan.S on 2019/03/09 17:32
I’ve been booking tickets from Cheapoair website in last 4 years, It was all good specially seat selection option but from last year I have to pay for seat selection and that’s a weak policy to earn money. It won’t get 5 star just for that reason.
Stay away from this company
by Oue1990 on 2019/03/08 17:46
This is a fake company. All tickets are not refundable. When we came to the airport we have figured out that there were not any tickets on our name. And the administration of the airport said that are not familiar with this app.
Love this site
by Griffeypoo on 2019/03/07 12:17
Round trip to China. $610.
Skimmed
by joeThoma on 2019/03/06 13:22
Displayed $843 for round trip but when purchased it went up to $1430. When called they it was changed by airline companies. No accountability. It is operated by foreign companies and has no guarantee that you would be extra charged on credit card.
Great deals
by Nancyzogh on 2019/03/06 12:51
I always find great deals with cheapoair
Awful
by Anonymous_._._._ on 2019/03/06 03:51
They canceled our flight for no reason, did not tell us, and we were almost unable to board the plane. Awful experience.
Flight booking
by gazi786 on 2019/03/05 00:28
Very easy and simple thanks
Awesome!
by Music Minja on 2019/03/03 15:19
Planned a trip from Maine to Louisiana and had zero issues with CheapOair. Thank you! Very easy to use and navigate.
Cannot see upcoming flight on the APP!!!!!!
by kkssmj on 2019/03/02 17:00
The BASIC feature is not there!!!!!!!!
Haven’t Had An Issues
by GGHHDD56 on 2019/02/28 20:35
My first time using CheapOAir and I was surprised with how fast they called me to help me book my flight and get the lowest price possible. Friendly, good customer service.
Best deals
by Katty Hurtado on 2019/02/19 19:18
I always use this app to book a flight. Best deals
Stacy Cards
by scardschormicle on 2019/02/18 17:11
I can’t use the bonus miles I got unless I book a flight, I can’t add to it
My first experience
by spacious lady on 2019/02/16 22:07
Just had my first experience with CheapOair and I must say it was awesome! The website was very easy to use and my flight scheduling took up very little of my time. I flew from Memphis, TN to Raleigh-Durham, North Carolina. The only glitch I had was the connecting flight in Charlotte! There was not enough time allotted to get from one gate to the next! But I understand that this was not CheapOair’s fault!
Great service
by hainero 1 on 2019/02/16 11:33
Very knowledgeable and courteous people They did it all fir me, and everything happens the exact way they say, will always book my flights with them. Eliseo c. Pennsylvania USA.
Convenient
by Ricci rich on 2019/02/15 11:27
Easy
Love my CheapOair app.
by nickdogg3 on 2019/02/14 19:00
Great service. My wife and I have always been able to find an affordable flight to where we need to go quickly with CheapOair. Thanks
Not really worth it
by beechill247 on 2019/02/14 11:34
We’ve booked a few flights with them. The rates were low and they also say luggage is included but it’s not. Customer service is horrible. If you ever need to change your flight, don’t. They will screw up your itinerary and blame it on you. There are other brokers but this one is not a good one.
Waiting time (tickets sold out)
by 1980777tt on 2019/02/14 03:18
Everything when you booked a fight it sold. Terrible
Important Revision
by AmiXxFaithbreaker on 2019/02/11 05:11
Using this app with the dedicated credit card rewards program is broken... I can log in on my pc fine but the app interface is broke. Please fix!!!
Easy to use
by sagi G on 2019/02/10 18:33
It's a great app to use for booking flights. I like the companies ability to partner with airlines in terms of seat allocation etc. Moreover, the customer care is good.
No problems at all
by Teacher City on 2019/02/10 15:53
I booked my trip to Florida through here. Never been able to get a flight to Florida for under $200 round trip. Of course I knew if I wanted cheap I was gonna have to deal a lay over some where and deal with a red eye. But it all went smoothly. I even got zone 1 boarding for paying for my luggage online and I got all isle seats which is what I prefer. Even my cheap car from ACE went without hassle. I will be using CheapOair again for my next trip to Alaska in May.
Buyers Beware!
by LubbyDubby on 2019/02/10 10:47
Before booking your flight, double check and make sure they’re giving you the actual dates you selected!! If you book for the “alternate dates”, which aren’t always clear.. you will be charged a $50 cancellation fee for each ticket purchased. If you call customer service, be prepared to speak to someone in the Middle East. My experience sucked. They were arrogant and rude. One guy talked over me the entire time. I had to request to speak to someone else. Save yourself some trouble by triple checking the dates before finalizing. Unfortunately, the “alternate dates” aren’t always clear.
I don’t like it...
by Btrnb4 on 2019/02/08 14:18
I frequently use the ‘actual’ cheapoair website. Yet, when I downloaded the app to receive a promotion and extra points, the app would only give me alternate dates for travel. Even upon selecting all of the different tabs, such as shortest, lowest price, etc, I still was unable to get it to show me ANY flights on my ACTUAL travel dates!! I even clicked on the ‘alternate dates’ tab, hoping that it would reset the flights. But NOPE! I don’t like the app, so I’ll stick to the website.
They lie, not free cancellation within 24 hours
by trivel family on 2019/02/07 03:38
They lie, it’s not free cancel within 24 hours, my family been used they for years, we booked an international flight for this summer, after 12 hours since we booked, I found out another one more convenient , so we made another booking. I called the customer service to canceled my first booking, they told me they can do full refund on my flight ticket, but there’s a cancellation fee. I said your website says free cancellation in 24 hours, it just been 12 hours. They said they must charge that, $75 dollars per ticket, I was so mad, it is not free cancellation, their supervisors said the lowest can go is $35 per ticket, can not wave. Don’t believe them . It is not free cancellation.
Traveling Made Easy
by Lala14317 on 2019/02/01 21:57
Every since I’ve began my travel adventures I’ve booked through cheapOair. I usually fly American or United and have always receive kindness and love from the airlines host. I definitely recommend CheapOAir!
Always satisfied.
by Bigmomma55 on 2019/01/31 03:32
I’ve been using CheapOair for several years now and have always found them to have great ticket prices.
Broken link
by Jess_lo on 2019/01/30 16:00
I am unable to manage my CheapoAir account on the app. Link is not supported.
Easy and Cheapo!!
by Pjack310 on 2019/01/30 13:41
Love it and have been using it for years
Customer Service Expertize
by Shootthejay on 2019/01/30 06:48
My Uncle who worked for United recommended this app to me. I have been satisfied with all of my flight experiences since I registered my own account. CheapOair is the way to go. No gimmicks.
Trustworthy
by Slumkid559 on 2019/01/26 16:12
Every flight / hotel I need I know I can look up on this app an get the cheapest an best results ! Highly must get !
Bought a ticket through these guys and got hit with extra charges
by New apple on 2019/01/26 08:14
First I got round trip tickets through united airlines and the quoted price was billed. No problems. Easy. Next flight I got the tickets for united airlines but this time with these guys and I got hit with an extra $100 charge aside from the ticket price and also for every seat I chose in the airplane they charged fees also. As if the ticket didn’t have the fees included. It’s like going to the movies and after you buy the movie ticket you have to pay for your seat as well. Either way just buy directly from the airline there’s no reason to buy from a middleman that charges more for no reason.
Great app!!!
by spongebob13taylor on 2019/01/25 14:10
we booked a flight to Vegas & LA it is pretty smooth transaction except that they didn't inform us that the Spirit will charge us the baggage even the only bag which is a hand carry that we have got charge for $50-$55 they should inform us. Because that ws the cheaper rate that we have if we knew we will get charge we should've book the next rate. But all in all it was still great. It's convenience for everyone you don't have to print anything just email and good to go.
Ok for Cheap!
by Kimasuda on 2019/01/24 16:46
The flights have been ok so far. The first one with CheapOAir was bad. The flight was late/cancelled due to weather, and therefore missed my connecting flight. None wanted to help me because I got Basic economy which is the lowest! Get the step above! The worst is the ‘Travel Mate’ Tavel insurance!! For a lousy $40-$50 for snacks and dinner that I charged due to being stranded at the airport, they wanted a personal written letter from the American Airlines about the delayed flight! It took months to get that. I got a legal service, faxed all my paperwork, and then Travel Mate wanted more plus the tiny receipt (1”x1.5”) for dinner, etc. I didn’t get a receipt for coffee, water, etc. By this time, I couldn’t find the tiny receipt, they never paid a penny! In fact, each time they stated they needed more paperwork, incomplete, etc!! Travel Mate is the worst!!!😩😡
Best $$$ saver
by kfoxxy29 on 2019/01/19 04:31
I will forever book my international flight through CheapOAir. They really are the cheapest! Just make sure that whatever airline they match you with is a good reputable company and you will be good. :)
Such a scam
by one scammed customer on 2018/07/27 15:41
After saving for a trip to Arizona and Mexico for 3 years, me and my family were excited for our trip and happy that we got a good deal from this website. This ended when we got to the airport and found out that there was no record of our flight and that a flight going to the city we were going to has not existed for more than 6 months. In shock, we tried to call customer service. We have currently been on hold with them for more than 3 hours. A man picked up, said he could not help us, put us back on hold and that is where we are now. When we talked to the management of the airport they informed us that they have no affiliation to this app and that what they do is often sell regular priced. When we finally got put through, they took an extra 30 minuets to pull up our “itinerary” that we already told them does not exist. We had booked activities in Arizona and because of our non-existent flight were not able to attend them. Altogether, we wasted over 3000 dollars on these flights and don’t even know if we can go to Mexico and if that flight doesn’t exist too. I you account the activities and hotel we would not use, it is actually so much more. I recommend using any other service or just buying through the actual airline. This whole experience has been extremely stressful and heartbreaking for us because we worked so hard for this vacation and we might have just been completely robbed by this fake company that might just be a scam.
Problem not solve
by crazyricks21 on 2019/04/11 21:04
I love booking here till I had an issue just two weeks ago. I was booking a one way ticket for my daughter and the agent told me it’s better to booked two way even though she won’t use the other way ticket it’s cheaper he said so I did what he told me then when I went to the airport to pick up my daughter they told me that the ticket will be canceled because my daughter is ng with me yet, no one told me that will happen so I was furious and called them and that’s what they told me the same thing so here I was waiting for my flight at the airport and arguing with the agent and she told me that I have to buy another ticket for my daughter so I didn’t have a choice but to get another ticket and she told me that they’ll review the problem and will get a refund from them. Till now didn’t here anything from them. I’ve been using this website for awhile and love it now I don’t even know if I should trust them again. I bought so many tickets from them coz it was easy now no clue if I still use it. I was really disappointed after that plus not hearing from them.
Can not cancel the booking
by Culalam on 2019/05/01 20:30
I booked flights and 1 hour later I realized that I had selected wrong date. I tried the “ manage my booking” to cancel my booking. It’s didn’t work. I called customer service and on hold for 1 hour 23 mins. The representative told me that I would be charged for cancellation fee of $25. I told him that when I booked, there were the message showed that “ no cancellation fee with 24 hours”. I also told him the US law allows 24 hours period, therefore, I will bring this to the court if CheapOair charge me. Then he put me on hold for another 15 minutes. After the wait, he said that his manager have approved the fee waiver or $0 cancellation fee will be applied. He asked me for 1 time password so he could cancel my booking. However, when I asked for cancellation confirmation, he didn’t provide me. He said that was it and I should be fine. One hour later, I checked the app, my booking information still there. I also use computer to check for my flight and the information still there. When I called the customer again, no one picked up the phone and I was on the line for more than 2 hours. I will file a faulty report so other people can be aware of this company.
Cheapoair!
by rinasaengkeo on 2018/08/25 06:14
I used this app once last year when I booked the flight to Minnesota from California. I was skeptical at the first while using this app. I was like it was cheap flight ticket ever I got for the one way. Cheapoair showed what seats I wanted to take and I chosen the seat by the window. They asked me if I bring the bag and it cost free because the bag was under 25 pounds. After I paid the flight ticket,I received a confirmation purchase through the email. Few weeks later, I got there at the airport and didn’t know what to do. I went through the email. Cheapoair showed me what number flight ticket to print out at the airport. I got to the gate and got ready to fly then the email popped and said the flight was delayed. I was staying at the airport for an hour til the flight arrived and I got on the flight to find the seat. I got no problem when I was on the flight. It was easy to use this app. Thank you Cheapoair so much!!!
Stay away from this company
by Khashook on 2018/10/26 07:22
I booked our vacation tickets 40 days in advance before my vacation, a week before trip Cheapoair called and told me airline changed the schedule. I asked them to let me research and I'll get back to them. I called them, I was on hold for 25 minutes and then they said I have to pick the new schedule that they force me to take with layover time of 25 hours! after being on the phone for 2 days each time average 2 hours they didn't do anything, they didn't take responsibility or find me a ticket with better hours, dates or airline. They have untrained staff, supervisors with no power and poor customer service. Anytime you call you have to waste minimum 2 hours of your time. They insisted to give my money back and full refund me to not take the responsibility. I told them you canceled my flight a week before the flight and you want to refund me? what can I buy with that money a week before my vacation? Wrote the email for CEO and no answer either. I found my ticket somewhere else and asked for full refund and guess what? it takes two months to give my money back. I want to sue them.
Forever my favorite booking app
by Loalmod on 2019/04/28 18:15
I’ve been using CheapOAir for years. I always find the lowest prices here. Everything is so easy and convenient. I earn points that I can later use for flights or hotels. The only setback is that different than most of the loyalty programs out there, points do expire with ChOA. I’ve recommended this app to every single family member and coworker, they tried it themselves and they all love it! I don’t put myself into the hassle of having to navigate a million pages comparing prices, I know I’ll end up finding the cheapest price here. Forget about Kayak, forget about that Hopper website, CheapOAir is the real deal. I am forever grateful for the people that founded this platform, it allowed my wife and I fulfill many travel dreams/goals.
Customer service is lacking
by smokediver68 on 2019/03/16 03:30
I got this app years ago but never booked until today. I do not use the email address associated with my Facebook account and cannot access it. While I did get a confirmation sent to an email I can use, since it was different than the one I used to log into the account (by way of that little Facebook button) not only can I not get the rewards, I also cannot see the trip I booked within the app. Customer service does nothing but give you email addresses and cannot help. The idea behind customer service is to help, not just provide the buyer with multiple paths to create more effort on their part. When you do that, customers are more likely to spend that energy in, say, writing an app review telling people to use Travelocity or Expedia instead. I’m not bothering with emailing people to get rewards bc I don’t need rewards points for something I will never use again!
UPDATE:
by 9thLife on 2017/11/30 15:40
Original review below. Thanks to developers for the response, better late than never. Your whole response could’ve been simply , “no, the app cant do that” as opposed to repeating what I stated already as the entire POINT of the concept; that groups of people flying all together sometimes find it easier to book all tickets at once, but unless you book your own single flight you cannot access the info on the app, so this app is NOT for your needs. Great. Got it. Sheesh. Original review: It looks like I cannot use the app to track my booking because I wasn't the one that bought it. Under "My Trips" the screen pops up as "No Trips Found" with no place to input a booking conf number which I have because my kid bought my plane ticket for me. So maybe the app would be great if I could use it... We did find the cheapest tickets via CheapOair but the app seems to have this one loophole for me or anyone else who didn't buy their own ticket.
Ok for Cheap!
by Kimasuda on 2019/01/24 16:46
The flights have been ok so far. The first one with CheapOAir was bad. The flight was late/cancelled due to weather, and therefore missed my connecting flight. None wanted to help me because I got Basic economy which is the lowest! Get the step above! The worst is the ‘Travel Mate’ Tavel insurance!! For a lousy $40-$50 for snacks and dinner that I charged due to being stranded at the airport, they wanted a personal written letter from the American Airlines about the delayed flight! It took months to get that. I got a legal service, faxed all my paperwork, and then Travel Mate wanted more plus the tiny receipt (1”x1.5”) for dinner, etc. I didn’t get a receipt for coffee, water, etc. By this time, I couldn’t find the tiny receipt, they never paid a penny! In fact, each time they stated they needed more paperwork, incomplete, etc!! Travel Mate is the worst!!!😩😡
Last minute flight out of NYC
by wifey1991 on 2018/07/23 21:54
I needed a last minute, same day, one way flight from LGA to DEN. As I was looking at your app and entering my credit card, I was told the flight was sold out. I bailed on entering the rest of my info. A customer service rep called me back immediately to see why I didn’t finish with the reservation. The gentleman found me a flight out of JFK (no more available at my price point at LGA) at a reasonable price. He worked with me for 20 mins while I verified information and asked a lot of questions. He was amazing and very thorough. He even gave me a few reward points for booking with them on the phone. You now have a user for life.
Horrible experience
by Vlad_dotsik on 2018/06/26 20:02
Do not get anything through this company they costed me so much of my time and money and running around it’s insane! I got insurance on both my flights just in case something went wrong, booked my rental (payed for it), booked an air bnb (payed for it) and the tickets (payed for it). 3 flight cancelations, spent 5 hrs sleeping on a floor of an airport then another hour in a plane that wouldn’t move, arriving 10 hrs later then I was suppose to so I go to ask them to reschedule my flight back due to me being extremely late and they tell me it’s not their jurisdiction talk to our insurance company, they say I won’t get my money for 30-60 days mind this I just spent over $1000 and they are telling me that there is no way to change the flights or anything like that smh also spent like 5 hours with them on the phone trying to get all these issues resolved... never again
My Milwaukee Trip
by OkenSue on 2018/06/21 20:17
I didn’t know I would need to download United’s Ap to receive notifications of flight changes. I signed up with CheapoAir for updates and received none! Our flight out of Milwaukee was cancelled and we were rerouted but I had no notification! Not from CheapoAir and not from United! I don’t know if this is CheapoAir’s fault or United. Everyone that had the United Ap was notified apparently. And I’m not a big fan of United. Been stranded by them before. Loved our Alaska Air flight however! The one thing that I liked about CheapoAir was the guy calling and asking if I wanted to select our seats. On the way back those seats didn’t matter though with our cancellation. We were at the mercy of the airline and we had our 4 yr old granddaughter with us.
Sick over this
by Dancergrrl054 on 2018/09/12 11:16
If I could give them 0 stars I would. We bought airline tickets from cheap o air for my father in law to come to visit last month. His flight from Chicago to NY was delayed for over 7 hrs leaving him sitting on the closed airplane until spirit airlines finally cancelled the flight. Sitting on that plane for so long made my father in laws asthma act up and he was so sick he could no longer travel to come and see us. When we called cheap o air to get a refund, they refunded only the portion of he trip That THEY cancelled. They would not even allow us to change the date of his return ticket with American Airlines. He was too sick to travel because of them leaving him sitting in a plane for so long and then they cost us over $200 for a ticket they wouldn’t even allow us to transfer to someone else or change the date until he felt better. Shame on them.
Very unhappy - want $ back to purchase GC elsewhere
by Blah blah blah X6 on 2018/04/30 12:57
I recently bought 9 $1000 gift cards for my team members as a sales gift. Two of the tried using them online and your system said it worked when they checked out you charged their credit cards the entire cost of the trip they called your service team and had a terrible experience. Your service team would not apply the GC to their purchase. Was I scammed!!! Another team member tried to apply it to a bundle trip called your service team and was told they could only use it towards air. This has been the most embarrassing experience for our company. I want to@return all these GC and purchase somewhere else. This suppose to be an award that they could use for wining s sales contest and has turned out to a nightmare. I want to return the 9 GC I purchased for 1000 they are worthless.
READ 1 star REVIEWS
by TaylorMGK on 2017/11/08 00:40
Initially when you enter your destination, the 1st option on the site seems to be the cheapest. I selected this option because duh "CHEAP-O-AIR" right ? Wrong this flight had a different date & location which I was not aware of until I received an email confirmation after my account had been charged. I called to explain my mistake & see if they could change the date but I would be charged a fee to change the date or a $50 fee to cancel all together. How does a business operate like this? The location I entered should have been the suggested flight option this is very upsetting & I cannot afford to do either option at the moment so I am hoping I can dispute this charge & find a flight elsewhere. After readying more reviews they apparently change the dates of your flight all the time
Lifesaver
by Penguingirl322 on 2018/12/05 11:32
When I had to find two separate flights for two holidays and all I could find through the airlines was too expensive, I turned to CheapOair and got a great rate on one flight and a decent rate on the other. For years I haven’t been able to get an acceptable rate at the local, regional airport, but this time I was able to get two. Not having to drive two hours or more to a larger airport has taken a tremendous burden off of me. Thank you for making that happen. I highly recommend this app.
Happy with the price, but the app should be fixed
by 22-89 on 2018/08/07 17:00
I purchased two tickets from Chicago to Changsha, China. The price was almost unbeatable. I am living in Ann Arbor, MI, so I should depart at Detroit airport, but on June, Delta’s official price is almost hit $1000 per person. Then I found the ticket from Alaska Airlines at here. Although I need to pay Amtrak for Ann Arbor to Chicago, it was still a great deal! But the problem is the app, on App Store’s preview, it shown as optimized for iPhone X screen, but the fact is it didn’t. So I want the programmer to fix the problem, so I and so many other iPhone X users will be happy with it.
Excellent Service!
by mapudayo on 2018/05/20 14:23
I’ve used this service twice now and they’ve won me over as a customer for life. Great prices both times, but the second time, there was some kind of problem with my online booking. They called me and rearranged everything for me over the phone for even better flight times than I originally had AND for $300 LESS than before! I mean, what kind of company does this nowadays?! Excellent customer service. I’m telling everyone about them. Simply awesome.
Thank you so much
by Quez88 on 2018/12/01 02:47
I want to thank cheapoair for everything. I have booked two round trip flights with them in different months of 2018. It was my first time flying in June and I was so nervous. I never seem to have a problem when I get to the airport I just hand them my passport and everything is taken care of. I will recommend them to anyone and I will always use them. Depends on my girlfriend schedule I will book a trip to china again or Thailand in 2019. I appreciate everything.
No problems at all
by Teacher City on 2019/02/10 15:53
I booked my trip to Florida through here. Never been able to get a flight to Florida for under $200 round trip. Of course I knew if I wanted cheap I was gonna have to deal a lay over some where and deal with a red eye. But it all went smoothly. I even got zone 1 boarding for paying for my luggage online and I got all isle seats which is what I prefer. Even my cheap car from ACE went without hassle. I will be using CheapOair again for my next trip to Alaska in May.
Found a great rate - see more...
by courter_dave on 2018/04/15 15:25
This was my first time using the app to book a trip, and the concept and execution were very good. 4 stars overall in my book which is very good for me but I gave 5 instead because of 9thLife’s pathetic review as a non-purchaser. There are other ways to check on your flights, and the dev’s response was appropriate by any measure but yours apparently. We found flights to Sacramento from Chicago for a great price and had a very nice trip. Thanks for providing this service.
They lie, not free cancellation within 24 hours
by trivel family on 2019/02/07 03:38
They lie, it’s not free cancel within 24 hours, my family been used they for years, we booked an international flight for this summer, after 12 hours since we booked, I found out another one more convenient , so we made another booking. I called the customer service to canceled my first booking, they told me they can do full refund on my flight ticket, but there’s a cancellation fee. I said your website says free cancellation in 24 hours, it just been 12 hours. They said they must charge that, $75 dollars per ticket, I was so mad, it is not free cancellation, their supervisors said the lowest can go is $35 per ticket, can not wave. Don’t believe them . It is not free cancellation.
Bad App
by NoGameLost on 2018/09/18 10:49
I booked my flight in a computer as I usually did in the past, but this time though it might be good to have the App on my phone as well so I can have my schedule and also book hotel or other flights on the road as I am touring Europe. The App is not functional and when I contact support through chat, they have no clue what to say. They recommended to reinstall it which I did and telling me wait a couple of hours, which I have. Needless to say, I wasted so much time for the last 24 hours still not able to login. Developers are you looking at this? You have work to do. Seriously, I do not recommend this App. It’s a waste of time. I may look into other Apps just to make life easier.
Some people just shouldn’t fly
by Jimmyodash on 2019/03/29 03:35
Cheap flights are great... but one problem is that people you couldn’t afford to fly before are now able to fly! Many people who couldn’t afford to fly before have zero experience with even going to an airport! Some of these people then have a bad day and they will feel it’s the app’s fault for not telling them that it requires at least 4 hours to drive the 200 miles from their house in the mountains to the city airport !!
Great app!!!
by spongebob13taylor on 2019/01/25 14:10
we booked a flight to Vegas & LA it is pretty smooth transaction except that they didn't inform us that the Spirit will charge us the baggage even the only bag which is a hand carry that we have got charge for $50-$55 they should inform us. Because that ws the cheaper rate that we have if we knew we will get charge we should've book the next rate. But all in all it was still great. It's convenience for everyone you don't have to print anything just email and good to go.
Please Be Wary
by TravelGuy20 on 2018/04/17 16:06
CheapOair, in the only words I can think of, is fraudulent but still barely legal. They lie about their reviews and ratings (claiming on their website that this app is 5 stars on 23,000 reviews, when it is below 5 stars on only 900 reviews). They make it very difficult to get a hold of your boarding pass and flight confirmation; they would rather you go through their own pages which insistently tries to sell you “CHEAP HOTEL AND CAR DEALS”. Their website in of itself seems like a deceiving leather market in an underdeveloped country Their website is very poorly made—twice it has occurred where I could not log into “my bookings” as the website claimed that my email address was not in their system. Surely it was. This took several hours of trying to reach an agent (“that are available at all times”). They are dishonest about your baggage policies and hidden fees. They charge $59 for seat selection. Overall, they were a nightmare travel service and I urge all potential users to book flights through the airline itself.
Total Scam - Stay away!
by Santakrooz on 2018/03/18 06:19
Here's your feedback. A complete SCAM. If I could rate this 0 stars I would. We were trying to book online and someone from Cheapoair called us to book. They made a mistake in the booking, and required a $450 cancellation fee to fix. We found this mistake while we were still on the phone with the booking agent! And then were passed between 6 different agents for close to 4 hours before they finally refused to fix without the $450 charge. Absolute worst customer service. On top of it after checking with the airline, they upcharged the airfare 30% - we would have been able to book thru the airline directly for 30% less. Worst experience ever.
Bought a ticket through these guys and got hit with extra charges
by New apple on 2019/01/26 08:14
First I got round trip tickets through united airlines and the quoted price was billed. No problems. Easy. Next flight I got the tickets for united airlines but this time with these guys and I got hit with an extra $100 charge aside from the ticket price and also for every seat I chose in the airplane they charged fees also. As if the ticket didn’t have the fees included. It’s like going to the movies and after you buy the movie ticket you have to pay for your seat as well. Either way just buy directly from the airline there’s no reason to buy from a middleman that charges more for no reason.
CheapOair to the world says Dia Warrior.
by Dia Warrior on 2019/03/26 14:02
Really love CheapOair. I don’t use nothing else because it’s a waste of time. CheapOair give the best price. You just have to remember to have your money ready so the first time you see a deal that work for you. Grab it right away because the price with change in minutes. I’ve been using it for years and that’s my experience. Still love them. Bless. Anybody know of anything better let me know.
It’s a shame
by HDTTS on 2019/04/02 22:51
I booked a domestic flight from NY to Wisconsin. As soon as I checked out, I realized that I picked the wrong flight time. I admit that’s my fault. So, I tried to cancel that flight right away. Cancellation Fees of 50$ was charged. I understand there are terms and conditions (which nobody reads). But come on, really? Why there’s no grace period for a cancellation or even change the flight? Initially, I was thinking about picking the correct flight and book again with Cheap O air, but after knowing that there will be 50$ cancellation fees for a cancellation made within a minute of purchase, I asked myself, Is “Cheap-o-air” the only place where you can get a flight ticket?
It’s not as bad as some say
by okazaki365 on 2019/03/16 06:04
I didn’t have a problem, so far I wish I could just book a day at a hotel, not the entire vacation. But whatever just a heads up, also I have no idea what the chat is for. Cause everyone keeps telling me too call, a bunch of numbers, witch someone always helps. Just wanted to do through a chat to make my day a little easier. Other then that it’s fine
Awesome !
by mirash delijaj on 2018/12/30 01:47
This app is one the most convenient tickets seller. I travel to EU and everything was Ok .On the beginning i was skeptic basing on the reviews but it went very well. I will keep using this app again and also i will highly recommended to everyone. For the people who have complains ( Maybe is better have a conversation with costumer service 2 ,3 days before the trip to Make sure that everything is good )
Fast and better prices
by Madbear66 on 2018/08/08 22:30
I like cheapo air because they are fast their application on my phone and computer work just as good as all the other airfare companies and they had lower cost for the same flights so what’s to give. I have used CheapOair before and they did a great job following me to the airport with my flight information updates just like all the other carriers on the airline booking sites
Last min hoo-rah!
by Vikingz.manz on 2019/03/25 18:19
I needed to Fly from Tampa to Newark at the last minute & I booked my ticket on a Sunday to fly Wed for about $112 one way! And signing up for the app just doubles my rewards points. Not sure what those points will get me as of yet, but just the thought of reward & not paying through the nose was reward-enough, at least to my bank acct! Haha! Thanks CheapoAir! (Tho I’ll post again AFTER my flight -see how it all goes!!!)
Great app but has a glitch
by Bpb0687 on 2018/06/02 11:42
I just recently got a new phone iphoneX and every time I open the app it brings up the link for EU members and the privacy policy. I’m not EU. I can go online and check it and that’s fine but the app was so much easier to use. I really enjoyed it but now i cannot even access the app. Hope y’all fix this issue! I’ve really enjoy booking our flight with y’all. Thanks and have a blessed day! Bethany Yes, Terry. I’m in the US and yes, I use WIFI and network.
No more Expedia
by exValhalla on 2018/10/01 03:56
After dumping all types of money into Expedia over the last year and receiving the most God awful customer service (and as a recognized Gold “elite” member) I’ve dumped Expedia. Forever. I come from a world where the customer is always right. And if I spend thousands of dollars for your service, I will not tolerate snarky disrespectful customer service reps. Fingers crossed cheapoair isn’t a listless novelty like Expedia. Time will tell.
It used to be better
by BIBTI on 2018/07/03 17:49
In the past, I used this app for all of my bookings. Unfortunately, they continued to update the app until they made it useless. When you put specific dates for your trip, they give results with different dates. You should not do that making me scroll 20-30 flights until I get to my exact dates unless I put flexible dates but I guess maybe they are showing the flights that they had certain deals with the airlines. If it’s not broken don’t fix it but maybe now all companies are insisting on breaking their product from Apple updates to snapchat etc etc ..
Buyers Beware!
by LubbyDubby on 2019/02/10 10:47
Before booking your flight, double check and make sure they’re giving you the actual dates you selected!! If you book for the “alternate dates”, which aren’t always clear.. you will be charged a $50 cancellation fee for each ticket purchased. If you call customer service, be prepared to speak to someone in the Middle East. My experience sucked. They were arrogant and rude. One guy talked over me the entire time. I had to request to speak to someone else. Save yourself some trouble by triple checking the dates before finalizing. Unfortunately, the “alternate dates” aren’t always clear.
booked a flight no seat 💺
by Zbity on 2018/03/23 12:42
thank you for response calling them did not help. but why i downloaded app one I download app for free update the advertising said free with down load the app charges 2.99 so i went to the flight company and it was as free. developer just take advertising off and let people know upfront if charge. there is no perk for app. Also i called no more pay pal this is why i went there i use pay pal. it was advertised. but it made it to easier for a unhappy customer to get a refund so they stopped pay pal. it’s ok now i know. i wrote before: i will keep you updated to see if i can axis my flight on the airline service to get proof of flight. well it did not work so i went to airline and used there service maybe app cannot do that. they offer low prices like others
My first experience
by spacious lady on 2019/02/16 22:07
Just had my first experience with CheapOair and I must say it was awesome! The website was very easy to use and my flight scheduling took up very little of my time. I flew from Memphis, TN to Raleigh-Durham, North Carolina. The only glitch I had was the connecting flight in Charlotte! There was not enough time allotted to get from one gate to the next! But I understand that this was not CheapOair’s fault!
Wrong prices advertised
by Erwinooo on 2018/04/01 16:29
Tried to purchase a ticket on two separate occasions and both times the flight went up ~$500 after checking out. The first time I thought I took too long to input my information and payment. The second time everything was saved and I checked out about a minute after I selected the flight and price still increased about $500. Called customer service and long story short they pull prices from the airline after you check out, not while searching prices which seems like the intelligent thing to do...
Such a scammer, un reliable, un truthful people.
by Phuongny on 2019/04/14 02:42
I booked a ticket from this app but when I was unsure about the visa situation, I did not want to proceed. The person on the phone was telling me that I should book a ticket now and if I want to cancel with in 24 hrs, there will be no charge. So I did. When I found out that he over charged me, I called back a few minutes later to cancel. They said there will be $75 charge and that the previous person did not know what he was talking about. This is bad service, they have no integrity. Stay away from booking ticket through this app.
It has always worked
by SusieHereVery on 2019/04/11 19:21
It gives me an email anytime the airlines has cancelled my return flight. Or if there has been any flight delay or changes. Even the day of my flight, it has sent me up to the minute flight changes. I just wish it worked with more airlines, particularly with Delta. The purchase of tickets, the website and app are very easy to use.
Useless APP
by Gutieri on 2018/03/14 05:01
I downloaded this app for easier tracking of my itinerary. I purchased my tickets on the desktop with the account log in and when I signed into the app it shows that I have “no upcoming trips”. The app at this point is practically useless because it can’t even be used for what it is advertised. I called their customer support line and wasted 30 mins getting transferred around trying to find a resolution. When I finally was finally connected to the “appropriate” representative he said that it was not something that they could look into for me...
Enjoyable booking experience
by DaveMS81 on 2017/10/11 15:00
Just wanted to leave some positive feedback regarding my recent experience booking with the updated CheapOair app. The app is fast and easy to use and the prices are wallet friendly. Just used it again for my upcoming trip - worked perfectly. Highly recommend, my favorite booking app by far!
Terrible
by Cmax0744 on 2019/05/01 16:22
We booked a flight with cheapo air after we book the flight we noticed that everything that we had said ForeFlight have been changed to different days. We called to try to correct the problem and they told me that any changes with cost me $50. The customer service agents are rude. None of them are in the United States you’re always calling somewhere in the Philippines. Then after looking on priceline I found the flights for cheaper than what cheap O air was saying was the best deal. I would never never download or use this company
Extremely disappointed
by marine 2019 on 2019/04/10 14:20
This is absolutely terrible I am an e-3 in the United States marine corps and I haven’t seen my family in over 8 months I finally get the opportunity to see them and go home I use this app to get tickets to see them I even purchased extra protection and I was charged 900 dollars for the two trips only to not get any information about them the app says I have no flights booked at all I was charged though and I can’t get any help at all NEVER USE THIS COMPANY EVER!!! Now I’m out a whole paycheck and I can’t see my wife and kids so thank you very much cheap o air
Amazing Service
by Congratulations covert on 2017/09/30 18:08
I booked my flight for Dubai and they had everything our flight was cancelled but cheap o air contacted me with new flight details. Everything was great and the prices are amazing I even booked a last minute flight and still got an awesome deal 5stars thank you I will book my next trip through here.
Professional from start to finish
by Rosie01-02 on 2018/01/20 19:59
The greatest compliment you can offer a company is to tell tell family and friends about choosing 1 Company over another. My last 2 Flights have been booked through CheapOair and I’ve recommended CheapOair to all my family and friends. Thank you for providing a great Service!
Rating Trends
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4.0
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933
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Current Version (3.23)
4.0
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3,241
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757
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