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App name
Domino's Pizza USA
Description
Conveniently order Domino’s Pizza from anywhere on your iPhone, iPad or iPod touch. Build your pizza just the way you like it or choose one of our specialty pizzas. Add items from the rest of our oven-baked menu including chicken, pasta, sandwiches, bread, drinks and desserts. And with the Domino’s Tracker ® you can follow your order from the moment you place it until it’s out for delivery or ready for pickup! To install Domino’s for Apple Watch: After installing Domino’s for iPhone, open the Watch app on your iPhone, scroll down, and tap on the Domino’s entry. Make sure “Show App on Apple Watch” is enabled. Use the Domino’s app to order pizza from locations in the United States, not including Puerto Rico. To place an order in Puerto Rico, visit www.DominosPR.com. ¡Pide Domino’s en inglés o en español! Nuestra app se configura automáticamente con el idioma que has escogido para tu smartphone o tableta. Utiliza la applicación de Domino’s para ordenar en los Estados Unidos, no incluido Puerto Rico. Para ordernar en Puerto Rico, visita www.DominosPR.com. FEATURES: · Create a Pizza Profile to easily access to your saved info and recent orders (not required) · Order faster than ever by creating an Easy Order! · Sign up for Domino’s Piece of the Pie Rewards® and earn points toward free pizza! · Pay with cash, credit card, debit card or Domino’s gift card. You’ll also have access to the best pizza coupons and deals. · Use our voice ordering assistant, Dom, to add items to your cart and to select a coupon (iPhone only) · Use Apple Watch to track orders, or place an Easy Order or Recent Order right from your wrist! · Use Domino’s Tracker notifications to follow your pizza order until it’s out for delivery or ready for pickup!
Needs Apple Pay for Purchases
by drumdude9403 on 2019/11/17 23:12
Credit card payment is buggy at best. Please add Apple Pay!
Not user friendly
by jimmyg4425 on 2019/11/17 23:10
Nnnn
Inconsistent
by Lskvuejdx on 2019/11/17 23:04
Only works half of the time. I’m just tryna order food
Can’t add tip
by PassC13 on 2019/11/17 22:52
The app doesn’t allow me to add a tip.
6 stars
by theycallhimfrog on 2019/11/17 22:50
Freakin love this app
Great
by al_calone_97 on 2019/11/17 22:49
Domino’s is always reliable and efficient when it comes to buying pizza and getting it delivered fast
What’s with this bs guarantee
by Wake up daily with it on 2019/11/17 22:47
I ordered a delivery since y’all had sent me a free pizza coupon, but my order never came and there was no opportunity for getting My time wasted again, I hate when people don’t keep their promises
Donations are crap
by MrBoh1885 on 2019/11/17 22:29
Mobile app donations should be an opt in and not an opt out. Hiding the No option at the bottom is not cool. Really makes me want to spend my money at Papa John’s!
Domino’s
by BSH45 on 2019/11/17 21:45
I use this app all the time and find it very easy to use!
Great Service
by 71TheRog99 on 2019/11/17 21:40
I order from this store both delivered and pickup. Everything thing is always good.
So close from perfect!!
by Vini Ottoni on 2019/11/17 21:20
This is by far the best app for ordering food online. The only thing is that from time to time the app will crash and don’t accept my order, but it’s still worth 5 stars in my opinion. Great job guys!
Need work on site
by SHAWK ATTACK on 2019/11/17 21:18
I love Dominos and have even worked there twice. I think the site needs an update and can be hard to navigate. I still don’t know how to remove old cards. But the pizza is amazing so it’s worth it.
Online Order
by Dallasite2 on 2019/11/17 21:13
Absolutely the easiest online website on the net. Even better than Amazon and that’s hard to beat. Thanks guys.
Love it
by Prsstige on 2019/11/17 20:53
It’s way easier and faster than going online!!!!
GIVE APPLE PAY
by Em2670 on 2019/11/17 20:31
Trkrjsjsksms
Great stuff
by PizzaMans Brother on 2019/11/17 19:51
Simple and easy.
Not able to put. Message anywhere
by Lauvid on 2019/11/17 19:50
I like my pizzas cooked a little bit more then all places do. I like. Crunchy crust an I would like to put a message to tell you this instead of calling
Where i can place my code of 20%off?
by alinajsdl on 2019/11/17 18:57
Where?
Pain
by B B Bear on 2019/11/17 18:40
What happened to calling and getting a pizza and not dealing with errors on an app.
No me dejo pagar con TDC
by Juanmabelloso on 2019/11/17 18:40
Intente con varias tarjetas y no pude ordenar si no solo cancelando en efectivo
The best I’ve had
by bmack0140 on 2019/11/17 17:22
I had dominos once about 8 years ago in Clinton, Pa & experienced terrible service and cold pizza. I moved to the area I’m in a few months ago and this Dominos in follansbee has made me a HUGE dominos fan. Excellent food, excellent delivery times, & friendly, professional drivers. :)
Bad time
by Gee22DuB on 2019/11/17 17:11
Had a horrible time with the app linking to and old profile. Took me 20 minute to order a pizza because the system kept telling me I had no profile but it let me reset my password. Weird!
A financial scam
by Betti Spaghetti on 2019/11/17 07:16
Will charge your card whether they are able to process your order or not
Thank You.
by ImMeTho on 2019/11/17 06:12
Fast, Easy & Fully Detailed. Great App. i Love DOMINOS
Delivery
by hurricane 33 on 2019/11/17 05:13
Couldn’t believe that I placed an order and within seconds it was in the oven. 7 mins later it was completed and out the door and to my door within 8 mins. So total time was honestly less than 16 mins. I CANT THANK YOU ENOUGH!!!!!!!
Easy and good customer service.
by acamelo27 on 2019/11/17 04:59
I’ve been using this app fo years and it is great. On the maybe one of two times that things aren’t correct, I always get a fixed order sent to me. Thanks dominos!
Works right when used right
by MrMuzzix on 2019/11/17 04:43
So my “pizza tracker” keeps showing my pizza as delivered 30-40 mins before it actually gets here. I asked the driver why is this, her response “our shift managers enters it as “delivered” whenever we leave the store to keep delivery times down”. Sometimes there’s several deliveries before they get to me...Then why even have an app that shows delivery time???
Domino’s is the bomb diggity!!!
by Qetyipkhfsxvhreru on 2019/11/17 04:24
We love dominoes so so so so so so so so so so so so so so so Deliciously marvelous hot and cheesy! What could be better than that?! o so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so Deliciously marvelous hot and cheesy! What could be better than that?! so so so so much!!!!!!!😁😁😁😁😁😁😁😁😁
Extra charges
by sadPizzaLover on 2019/11/17 04:20
Two half toppings should be equal to one topping.
Customer service
by sandylynn0716 on 2019/11/17 03:19
Alwayz in time and good customer service
Slow
by JJack! on 2019/11/17 02:55
It’s working laborious process!
Crazy good
by pepperonijoe on 2019/11/17 02:46
This app keeps you way-up-to-date. Really cool
The best!
by Penny1ane on 2019/11/17 02:24
Love Dominos!!!
Domino’s is the GOAT
by dapepsiman23 on 2019/11/17 02:03
App is pretty easy to use, dominos has great deals as well as food. I usually don’t write reviews but I’ve been eating Domino’s for years And they are just very dependable and fast I can’t recommend this enough.
Easy Peasy
by Jackhump on 2019/11/17 01:52
I love how easy it is to use. Family dinner at your fingertips
Indymarie
by Inymarie02142001 on 2019/11/17 01:49
Since your local TUJUNGA Dominos feels compellled NOT to make sure drivers are trained not to provide good service and allow smashed in pizza without replacements, do not expect good ratings - ever!
Error with CC Payment
by iBoredmyself on 2019/11/17 01:48
Error with CC Payment 100% of the time. Why is it an option?
Super Star
by flowersue2002 on 2019/11/17 01:37
Very convenient and easy to use!
Credit jot reflecting on account and payment issue
by xyzcdfs on 2019/11/17 01:35
Payment issue
Review
by OkamiDin on 2019/11/17 01:28
App doesn’t track correctly. Tells me driver is on his way after I got my food already, ect. Outside of that it is functional
This app is frustrating
by thewg on 2019/11/17 01:25
Nothing works well and the whole process is frustrating
Always great service!!!
by gma cari on 2019/11/17 01:24
We order frequently and always have the best service!!! Thank you!
Service
by peanut25$ on 2019/11/17 01:24
Always fast and friendly
App does not coincide with telephone ordering
by LenoreO on 2019/11/17 01:23
Okay!! I really enjoy Domino’s!! However, every time I try to order from this app it tells me the there is no delivery available in my area!! NOT TRUE!! I call the Domino’s at 1-630-515-1700 and order pizzas for delivery!! WHY AM I NOT ABLE TO DO THIS ON THIS APP?!
Live this app
by eny_03 on 2019/11/17 01:18
I totally love this app. Never had a problem. The Donna dominos store is awesome and always gets it right. When in doubt, they do not hesitate to call me to clarify. Two thumbs up guys.
Exelente servicio
by lupitass1 on 2019/11/17 00:47
Magnifico
Needs Special Instructions Option
by Vi Tenea on 2019/11/17 00:36
There is no option to request my wings to be well done. I have to order on the app and then call and wait on hold for 20 minutes to request it and it's annoying. Fix that. Please.
Recent improvements are improvements
by loriswill on 2019/11/17 00:27
I used to love this app. Believe it or not, the app made me want to order Dominos. Some changes to the app brought hassles and omissions that made it less fun.
No son buenos para entregar tuve que hacer mi orden dos veces.
by mariguanito on 2019/11/17 00:26
😡😡😡😡😡😡
Love the Domino’s App!
by Jimdavis1984 on 2019/11/17 00:25
This app works great and is so much better than calling in. There’s even a few coupons you can use. I did the pick 3 tonight, but saw my last two orders and it gave me the option to reorder. The ordering process after you save a card on file is super fast. I like the updates, last time it told me the delivery drivers name. She was really nice young lady. The app is what impulses me to order instead of cooking after being gone all week. Game is about to start. Go Cocks!
Your website cheated me.
by IDONTCARE!!! 😡😡 on 2019/11/17 00:18
You guys sent me an email, at my email address, offering me a free medium pizza. I tried to order it but could never get it ordered because I was trying to get both the points pizza that you have indicated I am entitled to, as well as the free pizza you sent me by email, and could get neither ordered. In the end I bought the pizza and feel resentful of your promotional efforts. Your website is as ridiculous to navigate. 😡
Dominos to the rescue
by sms.88 on 2019/11/17 00:07
Dominos always delivers...DoorDash doesn’t...
Quick and Easy pizza
by jimmy johns fast subs on 2019/11/16 23:57
Havent had an issue yet with this app. Great if you are in the barracks.
Great app, but!
by Gideon Naylor on 2019/11/16 23:54
Great app, but could use some organizing and better user compatibility
Saved credit cards never work
by Critter2612 on 2019/11/16 23:53
Apps made for convenience rock my world, however, any time I try to use a saved card I get an error. I’d rather not have the option to save my card if I can’t use it.
Great pizzas
by Proud 53 on 2019/11/16 23:46
Always freshly made and cooked to perfection... love this app, easy to use and very convenient... love love love...
Apple Pay
by perugaijin on 2019/11/16 23:34
Apple pay functionality please?
UX challenging
by ssegeo on 2019/11/16 23:29
I like dominos pizzas, especially memphis bbq chicken but its tricky using the app, its not easy adding payment methods and changing delivery modes is hard.
Good App. They’ve improved a ton.
by PWaqua on 2019/11/16 23:27
App is good and fairly easy to use.
Muy buena
by Edrian's on 2019/11/16 23:19
Muy buena
Payment
by Gibmodinero66 on 2019/11/16 23:18
The payment system is always horrible. I can never pay through the app
Not crazy about the hand tossed crust
by Pattyann06 on 2019/11/16 23:05
I’ve enjoyed every order I’ve ever had at dominos. Until I tried the hand tossed crust. It was very tough and chewy. The flavor of the pizza was really good as usual though
Easy to use app.
by DPP4975 on 2019/11/16 22:53
Easy to use app love how it keeps you informed of progress with order. Thank you.
5 star
by Evanwright23553 on 2019/11/16 22:48
Great pizza and great service 👍🏼
Awesome!
by FigureGrlNash on 2019/11/16 22:46
Love these guys in Winston on 4th! Super nice and always fast! Thanks y’all!
Todo bien solo que en la tienda hay muchos errores
by Gaboykeny on 2019/11/16 22:42
Se equivocan y se tardan mucho tiempo
Service
by Mikenval71 on 2019/11/16 22:28
I love Dominos! The menu app is super easy to order from! The delivery always comes in a timely manner and with a smiling friendly face.
Should be a 4
by IvoryApe on 2019/11/16 21:52
Can’t see what your writing in delivery instruction box. Keyboard covers field app doesn’t adjust
It works!
by fgffhhdfh on 2019/11/16 21:51
Very easy
Dominos ROCK!!!!
by QU33N T on 2019/11/16 21:38
They pizza always good and fresh just how my family like it! #1 choice of pizza. Their app is also very convenient w/ the reward system you can’t beat that!!!
It’s getting better
by Tennage Mutant Ninja on 2019/11/16 21:25
You guys are getting better. The Brooklyn crust is spectacular. Love the bread bites but always have to ask for marinara and it’s not enough, need two.
Update upset
by PrincesaMel '95 on 2019/11/16 21:21
I don’t really mind the update, it’s really nice, but now I can’t add my a top to my payment. Not so great.
Payment screen is terrible!
by CEHepp on 2019/11/16 21:18
I usually pay with the app. But now that I use an Apple Card, which doesn’t have a number on the card, you have to get the number from the wallet app. It when you switch apps, the dominos app kicks you out of the payment screen and erases all of the payment information you transferred. Can we get some Apple Pay support?
it's lit
by Mister Nicholas Name on 2019/11/16 21:15
my fav pizza place 🤙🏻
💪🏼
by isiaci on 2019/11/16 21:09
Good
Good but not great
by RetiredMac on 2019/11/16 21:01
Would be great if they worked ApplePay into the payment steps
Super Convenient
by Seb Nef on 2019/11/16 20:35
I use this app all the time. It is the easiest way to get a pizza!
Almost
by Aceram on 2019/11/16 19:18
I was super impressed until I needed to add more to my order after selecting view cart. Can’t go back! Essentially you have to place your order perfectly before you view cart. Unless I’m missing something it was frustrating. I can edit existing items but if you wanted add more it is not possible.
The App is Garbage
by ANGRY COLLEGE FOOTBALL FAN on 2019/11/16 18:51
I made a order through the app waited 40 minutes the tracker said they took it out the oven waited 20 more minutes then the tracker said they took it out the oven they was checking for perfection I called waited 20 cause I live 6 minutes from the store so I called the store to inquire about my order they told me they never receive a order through the app then told me to wait another 45 minutes so to cut it off I’m glad I was paying with cash cause I cancel the order took my money to PIZZA HUT
Order
by hooters24 on 2019/11/16 18:47
Your app is great easy to use
Works well! Suggestion though
by Questions101 on 2019/11/16 08:56
Everything with the app works just fine, but I think a nice feature would be if the company added a way for you to see the car itself on a map, like you can with Uber or Lyft. I’m well aware that it would take a lot of effort for that to happen but it’s something to think about doing since it would be very beneficial for the customers :)
Good service
by Tostilocos_ on 2019/11/16 07:53
The workers are always nice in in the late night deliveries
Awesome Everytime
by JONZEY59270 on 2019/11/16 07:28
Love this Dominos :) Always good service and food . Great job
Loading
by TexasTrump2024 on 2019/11/16 05:45
I try to order sometimes and it will act like I don’t have service, I try on WiFi and cell Data and won’t bring up prices. Then if it does populate the pricing, once I try to check out it tells me failure generic pricing and tells me to call. When it is working it does pretty good though.
❤️
by Iiacono on 2019/11/16 05:23
Always come in cluch thankyou
Idk
by gibbygabz on 2019/11/16 05:15
Love the app. Saves me from having to call and interact with people
Lots of glitches in the online app, for starters I can’t see what I type in the review body
by DavidVShaw on 2019/11/16 04:53
Lots of glitches
Didn’t use my card
by DarthHill on 2019/11/16 03:51
The last time I used the app, I had to give my card to the delivery person. I knew she was on the up-and-up, but I was uncomfortable.
Sick and d@mn tired of being asked to rate this app each and ever time I use it!
by slarkoo on 2019/11/16 03:01
The first time I rated it, I gave it four stars. Now after being asked to re-rated it for the upteenth bizzilintieth time, she gets uno estrella! Thanks for letting me vent, people. Had to.
App issues
by Gmanlou on 2019/11/16 02:50
When using my debit card, the app asked me to enter my password. I entered it correctly but it kept prompting me. Very annoying when you’re hungry!
Live Dominos
by Acedillo6 on 2019/11/16 02:49
I love Dominos. My order is always fast and never had major issues. I enjoy ordering from this location often. Thank you. Great work.
Dominos Dominates
by Superman2461 on 2019/11/16 02:35
Awesome app and delicious food,there’s literally no way you can go wrong with this app or their food...
Zero effort junk food
by Atothebberry on 2019/11/16 02:32
Prevents so much drunk driving. You’d be surprised how way saying “pizza’s on the way keeps car keys in pockets.
Excellent Everything!
by Ffgtjhsjjufhj on 2019/11/16 02:23
Love the food. Love the delivery. Love the tracker. Love it all.
Ordering pizza with your phone
by derevere on 2019/11/16 02:11
I mean, it’s alright. Nothing to leave your girlfriend over.
Awesome app
by bcro2019 on 2019/11/16 01:50
Awesome app. Easy to use!
Always fresh
by Texan10 on 2019/11/16 01:33
Love this pizza. The ingredients are always fresh and the pizza isn’t greasy.
My review
by kiahowell3 on 2019/11/16 01:33
The best always , on time ! hot, and pizza is cut great !!!!
Pizza
by pizzablahblaj on 2019/11/16 01:31
Haii
Had to remove a star...
by harry_pitz on 2018/05/22 02:34
This app used to be a five star piece of technology. Recently, they’ve made it to where I can’t see who is cooking my food. I liked this. Besides the obvious argument for quality control this feature provides, it also let me know when Facundo was cooking my pizza. At my local Dominos in Jacksonville, my pizza chef is 90% of the time named Facundo. This dude takes pride in his work. I can tell. His pizzas are amazing pieces of work. Pepperonis perfectly space around the pizza; crust always exceptionally consistent in both diameter and doneness. Facundo could be a true example for any Dominos employees, but I believe most don’t care enough to have an example to look up to (based on the 10% of my orders that weren’t cooked by Facundo). Anyway, bring this feature back because whenever Facundo was my cook I would thank him for making my dinner. I always tell my friends that if I open a pizza parlor one day, the first thing I’m going to do is walk in there and poach him off of Dominos’ hands and make him my head chef. Anyway. I hope this review makes it back to him somehow. I’d be more specific of the location he works, but I feel that’s a violation of his privacy. If you ever read this, Facundo, you’re the man. ‘Thank you for making my dinner.’ A million times. So long <3
How can pizza be this Good!?
by Camila Camilo on 2017/12/02 23:45
I’ll tell you how; You want a delivery driver that’s willing to battle the unstable elements of blistering winds and sheer cold late at night against terrible drivers that impede their journey to deliver said treasure politely and elegantly at your door without breaking so much as a sweat to save your relationship when your significant other complains there’s nothing to eat since you couldn’t get the groceries and all the stores are closed? Yes you do. You DO want the blessings of humanity to ring your doorbell and support your relationship like Atlas holds up the world on his rippling shoulders all the while enjoying the very pizza you ordered in a cozy warm living room while the champions that brought upon a new form of nirvana accept your shillings and tip their cap looking over their shoulder dramatically in the night like Ryan Gosling in ‘Drive’; KNOWING FULL WELL that they are the real heroes and live a life of danger and unprecedented hazards that live on the edge like a 1970s action flick with unnecessary explosions because not all heroes wear capes but all heroes have a uniforms. I PROPOSE A TOAST! TO THE TRUE CHAMPIONS OF FLAVOR ! HUZZAH BRAVE WINNERS! HUZZAH!! - A pleased Customer
Slowly Going Downhill for me
by Vicki75006 on 2019/04/20 19:35
Pizza building is sloppy and inconsistent, I almost always order the same pizza, but it doesn’t seem to be made the same way every time. Mostly, it’s not about the amount of ingredients, but the way the pizza is put together. My pizzas have been looking a bit lopsided recently. The Ingredients are not always dispersed evenly, in that there might be an inch or two of lonely crust or the toppings are not evenly placed. And the crust? Sometimes it’s perfection, most times undercooked. And I just do not understand delivery time...I live about 5 minutes away, so why does it always take 30 minutes or more, regardless of day or time? As to the app itself, please quit changing it. I used to know who was making or baking or quality checking, now the person is simply identified as ‘a team member’. And no longer do you have options for extra or light cheese or sauce. That is VERY important to me, since your regular portion of sauce is overwhelming to me and I liked being able to order light sauce. I’m disabled and live in a very small town, so perhaps I should just be grateful to have a Dominoes that delivers. But, y’all gotta get better, cause PB&J sandwiches are sounding better al the time.
Dominos has outdone themselves
by SilasZB on 2017/09/23 05:06
Now as I'm sure many of us know, Dominos used to have a rap for being "cheap and inauthentic" pizza. As someone who orders Dominos a lot, I agree, it was definitely nothing compared to now. In my past 12 orders, I have received extremely great customer service, expedition of delivery, great deals, and AMAZING food. I regularly tell people to order from them more, no matter what their opinion of what their last experience might've been. Dominos to me, is a leader and example of how a business should progress in the 21st century. Everything that Dominos has done in the recent decade has been a groundbreaking improvement for the company. I only order from Dominos and will continue to until the day I die. I love you Dominos. Thank-you. Side note: the app is awesome. They keep you 100% updated the entire way through the order and very happy, friendly reminders from the employees when they're on their way and outside. Update: I've probably made around 40-50 orders in the past year using the app. Absolutely still the best way to get the best pizza!
Greatest Service in a long time!
by Jacob0032 on 2018/07/01 05:40
We’ve lived in the Lent’s area of Portland Oregon for the better part of about 40 years now. We’ve ordered Dominos about once a month for the majority of the past about 10 years. Our home store is the one near Eastport Plaza. Until recently there’s always seemed to have been something wrong with our order; wrong order, wrong toppings, items missing (like bread bites or soda.) we’re ordering again tonight because the last couple of months we’ve had incredibly great experiences! Nothing has been wrong and everything has been even better great! (I should also mention this is not only for delivery, but occasional carry out as well) Not sure if there’s a new manager, or a different crew (I do notice there’s usually someone training on something, so I’m guessing there may be a bit of quick turnover as is the case with most fast food type stores) Anyway! Whosever running things for the better there please keep on doing what you’re doing because it’s definitely working! Thanks
Used to be good
by a barracks marine on 2017/10/31 03:19
My last two deliveries was absolutely horrible. The app would say this person has left the store at this time but I wouldn’t get My pizzas until an hour later when it’s in between warm and cold. Three months ago was the worst where it took them 3 hours to get my pizzas delivered in two separate deliveries...I don’t know why I couldn’t get them in one delivery when I only put in one order. On that note one of the pizzas was wrong. I complained only to feel like I was being shrugged off to an excuse of “ we’re really busy on saturdays”. If that is so then hire some more people to work Saturday’s and give me my pizza in a timely manner! On top of that not all pizzas are consistent with one another in taste and quality. The first time I had break sticks here, it was absolutely amazing! Then the last two times it was mediocre so I never get them anymore. Sometimes there’s just enough sauce which is amazing and then other times the sauce is overflowing the pizza as if I ordered extra extra sauce and then there are times where I have to question myself whether or not they forgot the sauce.
The Pizza Is Suddenly Really Good
by Hartdoc on 2018/12/21 15:49
I have not ordered Domino’s for years because the product was no better than grocery store frozen pizza. I needed a pepperoni pizza for kids, and I decided to order one of the new pan pizzas for me. When I picked up the pizzas and opened the first box, I was so surprised by the appearance of the product. It was smoking hot, the pepperoni was crisp and sizzling, and the hand tossed crust was blistered, crackly and perfectly, very slightly, charred. It was magnificent! I opened my pan pizza (sausage, jalapeños, diced tomatoes, and onions). It was equally fantastic. A bit of the cheese, just the right amount, was all the way to the edges of the crust creating that yummy, chewy, crispy edge that is so addictive. Dominoes, I salute you. You figured out pizza is supposed to be amazing, and that is what you are selling now. I am back; I’m a Dominoes customer and even a fan now. If you have not tried Dominoes lately, roll the dice. You can afford six dollars. That’s all it takes (with the coupon) to get a pizza. No other pizza company is providing the value Dominoes does at the moment.
Palm Coast Florida Flagler plaza best in all of Florida!!
by My favorite game!! on 2019/10/17 03:18
I live in Seminole woods in Palm Coast, Florida. They are hands down THEE BEST IN THE STATE. And I never worked there, lol nor do I know anyone who does. But they are soooo clean. So efficient. Fast and prompt. Always courteous. I can’t say enough about them. I’m just glad they are in my delivery zone!!!! Hahahahah! P.S. tip ur drivers people. These guys u trust with ur food. So they trust u will help them make minimum wage with tips. I was surprised to find out tips are their primary income. They really don’t get an hourly wage. Again.....I’m a nurse. I’m not an owner of this restaurant and I honestly don’t know anyone who works there. I order frequently a few times a month but never caught names. It’s usually delivery. And always a different person at my house answering the door and a different delivery person. I just really feel credit should be given where it is deserved. They have never ceased to NOT impress me. And for me to leave a review is ....well let’s just say this was my first time. 👍👍👍👍👍. 👌👌👌👌👌. 💯💯💯💯💯 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Good pizza, outrageous delivery charge
by juvijul on 2018/12/04 17:23
My whole family really enjoys dominos but we only get it sometimes and only if we can do pick up. Last time we ordered it was a $2 charge not including drivers tip which we always tip between $3-$5 depending on how much food we get. Im talking normal amount for a family of 6. I just went to put in an order and Chose delivery because I have had multiple back surgeries and I’m having a very difficult day. I put the order in and it was going to cost almost $4 for delivery, not including drivers tip. The dominos is less the 5 minutes from my house with not even a busy street or a red light to separate us, the less than 5 minute includes us literally getting in and out of car. It would cost me more in delivery fee and tip for delivery today than to order another pizza. I am going to reluctantly pick up because I promised my daughter dominos to celebrate getting her braces off. I don’t know if I will be a returning customer ever again. As good and convenient they are for take out they are extremely overpriced for delivery. I feel bad for their drivers because I’m sure this fee is cutting into their tips.
Ordering experience
by Fifi & Lissa on 2018/07/19 02:45
We are here on vacation and my grandkids wanted pizza. So I looked up the number to Dominos and I was moved 3 times to 2 different stores. I finally was upset after being moved around for 45 minutes. Spoke to a VERT RUDE worker who called herself a manager named Jessica. If she worked for me I would have to let her go as she didn’t care if I got pizza for my family. I then ask for her manager and was told very worker there was a manager except drivers. I was very upset because she told me she couldn’t and wouldn’t help me place my order. I needed to order online so they would know who’s store delivers to the hotel we are staying at. I own a business for 31 years and is a delivery company I would never speak or allow any of my workers to speak to my customers the way Jessica spoke to me. I will call her owner of that store tomorrow and have a few words with Manny as she told me that was her manager. I love the app so I never have to deal with a RUDE PERSON LIKE JESSICA AGAIN WHEN I AM ORDERING MY PIZZA.
The home of Awesomeness
by Depoppy on 2019/07/07 22:05
The changes that they have made with all of their food options and recipes have made them a favorite option for when we don’t want to cook or are craving pizza, pasta and their heavenly cheesy breads. We stopped ordering from them 20+ years ago and never considered trying them again until they started advertising all of the changes they had made. We were amazed at how much they had improved everything on their menu and added in so many new items. The only thing I don’t like about the app is that you can’t go in and edit or remove expired methods for payment . When checking out there isn’t a place to include a tip which is frustrating when you don’t have smaller denominations of cash on hand and they can’t make change. They fixed the problem on the online site, but have yet to do it on the app. If they would fix those issues they would have one of the better ordering apps out there.
Fab customer service! Check this out... WOW!
by AppAid on 2017/10/20 20:42
We ordered 2 pies (always thin crust) and as usual they were delivered promptly. After the delivery person left we noticed that one of the pies wasn’t the right crust (wasn’t thin crust) We called and they read the order back saying that only one of them was ordered with thin crust. We checked the app that we ordered it on and sure enough, THEY were correct. In spite of it being our mistake (we forgot to add thin crust) they immediately put the manager on the phone and he told us “no problem, we will send another pizza out with thin crust at no charge!!” We told him that it was ok and not to go to any trouble... we will eat the pie because it was our mistake. He said “No, it’s no problem I see here in your history that you always get thin crust and are loyal customers, so keep the pizza that was sent and the thin crust is on the way” We were happily surprised and grateful! Way to go Domino’s! Thank you! That is customer service at its best!👍👍
Kasson, MN - hard workers
by Mplagge on 2019/06/06 01:36
First - this app is really intuitive and easy to use in comparison to others I’ve used. Second, I was in the store the last time I ordered and waited for my meal. It was incredibly busy. The owner or manager was there working right along with his employees. It was impressive to see him keep an eye on every moving piece and help those that were struggling. I noticed that he moved a few people around to different stations, so I was assuming he really knows his employees and what they do well. The drivers would come in for more orders and he was making sure everything was going well for them. The store had a handful waiting, and he’d keep having his workers check for our order. He was also motivating them to keep moving. He said to them “if you stop moving or slow down, we are going to get way behind.” He was so nice but yet being great at keeping them on pace. He seems like a great manager for these high school students.
Great pizza and flawless app functionality
by Azrael Park on 2019/05/02 02:09
I applaud Dominos for their various creative methods of gaining ground in the real estate of pizza delivery in ways that are innovative and based on classic customer service. I'm glad their app delivers these features in a clear and accessible layout without hype or confusing technical issues. They let you earn free points for pizza you buy from anyone (direct approach to market research rewards). They throw up 'pizza hotspots' for deliveries because now a days people aren't always stationary. They insure carry out orders against just about anything. The Domino's Tracker, which is a trademarked progress bar for your pizza order, gives you realtime info that helps to know that you're being taken care of. And I learned all the above while placing an order. The app is quick to use and does have lots of 'save this...' checkboxes for your orders, locations, etc. which are, at first a little visually overwhelming but is well explained and makes a ton a sense to save time. I don't keep many restaurant apps on my phone because they usually abuse the few bucks they save you to see you as a spam bucket, but the dominos app has been great. The only feature I feel is missing is a rough ETA on the final Tracker page - however I'm sure some people get too edgy about the exact time. The estimated time is shown at the final ordering screen. Keep up the great dev work!
Five to one stars - WRONG location
by Insulted and Cured on 2018/11/10 02:32
If you change the location after loading the cart and then use the easy reorder button it will place the order to the original location not the one you just tried changing it to and not warn you so your pizza will be one place and you another. Then when you arrive to pickup they’ll tell you it’ll be ready in 10. You’ll wait 20 they’ll finally figure out your pizza is across town. You’ll reorder and pay a second time at the Carryout location and you’ll call the store across town to try to cancel your wrong order. You’ll then sit on hold for 15 minutes and the manager well then call you a liar, say “well you should be more careful next time ordering online” and then he’ll hang up on you. That’s all he’ll say that’s it and then he’ll freaking hang up on you. You’ll walk out totally astounded totally forgetting you ever wanted pizza in the first place. Five stars for Dominies new weight loss program. I’m actually cured of pizza cravings now for like several months. But Dominies, your service and app have major glitches. Oh and I’m selling all my Dominies stock at market open on Monday. It’s my way of hanging up on you. You can keep my $18.
Domino’s Won
by JacquelineKennedy on 2019/09/21 23:09
I was a hardcore Pi*za H*t fan for a number of years as it was all that was offered in my hometown. They were outrageously priced and didn’t deliver to my home, but it was pizza and it was what I thought was good. When I moved to the ‘big city’ I finally learned what pizza-making and delivery is supposed to taste like. Domino’s has an insane menu and I was a bit overwhelmed at first because as a child because then it was just simple pepperoni and cheese. They have SO MANY options and pairings I’d love to know just how many combinations there are. On top of being able to get so many different types of pie, there’s additional delicious food to choose from. Then the best part— the Tracker. It’s the coolest thing ever. I love being able to check and see where my pizza is in the store and knowing who’s doing an amazing job at it. The delivery is quick and painless and I love all the drivers. Most importantly, I love you Domino’s, you’re so good to me.
Always fast, fresh
by SweetT789 on 2019/10/23 03:35
Working night shift I have limited choices for “lunch”. I love that this store delivers later than most, the food and service is always great. The new drivers seem to struggle to find our unit entrances and we are a small campus so my only suggestion would be to maybe pay attention the first time and/or to the special directions provided as most of us try to spell out our location on campus, it is very inconvenient to leave our floor to meet a driver, that’s why we order delivery. There are only two places to enter after 10pm so it should be simple to figure that out. Maybe come drive around during the daylight hours and get more familiar with the situation. Like I said, the drivers and staff are always friendly and I have zero complaints, just a suggestion to improve service to our particular site. We eat a lot of pizza! Lol.
Amazing app, but I just wish it had this one thing
by RaphaelTK on 2019/04/08 03:06
I love this app for dominos. It just feels so much better to use than the website, which sometimes gets errors. I order pizza essentially every week and I never use this app for one simple reason. You can’t tip through the app. That’s literally the only reason why this isn’t 5 stars. Despite this being better than the website, I almost never use it. I’ve tried multiple times and can’t figure out a way to be able to tip the delivery driver through the app, so I only use the app when I order for pickup. I love dominos food and I love this app, and maybe it could use some updates to make the font and user interface a bit cleaner and more modern, but I would definitely use this app over the website if I could just tip through it. It’s an amazing app that they did a great job on, they just haven’t updated it with this crucial feature that’s on the website, at least to my knowledge.
CRASH CRASH CRASH CRASH.....
by Scott_Davidson on 2018/08/25 22:32
Hire better developers. It crashes and crashes and crashes and now I don’t even know if Dominos even took my money or if my order is on the way or not. I can’t open the app or reinstall it to restart it from the beginning because it crashed at checkout amongst all the other previous crashes making me have to change my location and refill my cart several times, I couldn’t believe I finally got so far as the checkout screen, then you didn’t even give me an option in the GUI to add a tip so now I have to figure out how to pay a cash tip to your driver. I’ll walk to an atm somewhere nearby, hopefully they can break a 20. You just keep crashing and won’t let me start over. Garbage. Apps don’t crash this consistently and in this many different places in the app with decent, experienced, and skilled developers working on it. Millennials now get a 2 year computer programming degree or teach themselves Swift over the summer and all of a sudden they think they can and want to build apps for multi million dollar corporations. Dominos needs to rebuild the app and possibly something on their servers.
Made to order cut crazy
by Mommy 5+ on 2019/10/21 21:18
Made to order pizza but cut uneven. I received my last pizza with both big slices and baby sized slices. How can you share a pizza cut like that when most people in your family will grab the biggest slices? You know exactly how I feel because either you are the person who wants the biggest slices or you have at least once got stuck with the smallest slice in the box. If I were a secret pizza shopper points would have definitely been taken off for my last pizza. It’s not rocket science literally cut it in half one way and then half the other way and all that is left is cutting those 4 slices in half again. The only explanation for this is the employee manning the oven is in too much of a rush. A great pizza is a work of art so also please stop dumping the pineapple just in one spot on the pizza- you’re driving my OCD crazy. I know that some people think oh it’s just pizza but I am sure that the founder of Domino’s would disagree like I do.
I wish it were better
by Jellafish on 2019/10/02 01:53
Not often than not I end up having to call. Either the order won’t go through or the app won’t support a change I want to make. I usually get the chicken bacon ranch sandwich and ad mushrooms. It’s entirely impossible to make changes to sandwiches on the app, not possible to add or remove anything. It doesn’t want to connect to my rewards account so that I earn points, when it is actually functioning, or I don’t want an unsupported change to an item. I haven’t even used the app in months. Decided, after a stressful day of work, to relax and order in. I told my boyfriend to call Domino’s. He asks me why I don’t just use the app... So I opened it and remembered immediately why I haven’t used it in so long. Legitimately, I was so frustrated that we decided to just do something else for dinner. Think I’ll just delete at this point. The only really good thing about the app, when it works for my needs, is that you can see by the minute what’s happening to your order. That’s the only reason this is a two star and not a one star review.
Piece of My Heart
by IvyGirl6 on 2019/03/31 01:28
Not even mad that Domino’s is the only pizza place that delivers to my house. The app makes me want to be the one to order when somebody wants pizza because I gotta get those pieces any chance I get. My friends can Venmo me the money for their pizza as long as I get my free pie reward. The access to coupons is simply amazing, there’s always a deal on something delicious that everybody wants. My one and only problem is that there is no estimated delivery time. I only live 5 minutes from a Domino’s, and as helpful as it is to know when my driver left the store, it would be even nicer to know if it’s going to be 15 minutes between my order being completed and a hot pizza in my hand or 45 minutes because the store is slammed or my driver is making multiple stops. As long as I get my piece of the pie rewards, Domino’s will have a piece of my heart. I 🍕 U 4ever Domino’s.
The app does not align with the actual output of my delivering store
by Holyfishpast on 2019/04/02 01:41
It seems as though The Dominos location that my order defaults to is unable to handle the orders that are placed. I’ve given the app and my local Dominos quite a few chances. Each time, the app estimates 20-30 minutes for delivery, yet my pizza takes well over an hour to arrive. The app will also “track” my order, but will tell me that my order has been delivered long before my order has even left the store. There are other locations nearby, but I have yet to locate an ability in the app to select my location of choice. I would appreciate the ability to choose my store since my “neighborhood Dominos” cannot keep up with demand. The associates are also no help and are very quick to answer a phone call with “your order has already left the store” (with no estimated time known ) after I’ve already spent 90 minutes waiting on one pie that I was quoted 30 minutes for. Please, make your tracker accurate, and if it doesn’t already exist, add the function to choose your store location.
Why do I waste my time with this company?
by Invictus4747 on 2019/09/02 03:44
I tried to order something about an hour before close, and they canceled my order. I didn’t receive a call about it so I tried to call and they hung up the phone 3 times rather than answering. I was going to be polite and ask why they canceled my order. The 4th time I called, yes I was being that petty, the lady answered and I asked why my order was canceled. She said they were closing early because they ran out of food. Doubtful, but whatever. Then I said that in the future they should call when they cancel an order, because they never do (yes this has happened more than once). Then she told me they did. I never received a call and if they did call, why would they end my first 3 calls? This company clearly doesn’t take the time to train their employees on basic customer service, or common courtesy, and I’m beyond disappointed that this keeps happening. It’s obviously just about the bottom line and not the customers. I hate being this person and putting only one star, but this ridiculous and I’m done with this company’s crap.
Worst Customer Service
by Hhcfcjycf on 2019/04/17 22:04
Not only do they not have a direct number to any sort of customer service line, but they also don’t say anywhere that if you pay through the app that you will have to give them your ID for payment. So, after leaving the note on the order “don’t knock, leave at door”, they cancelled my order. And I can’t answer the door because of severe anxiety. Oh, and that’s not all, because my ex used to be the one to have his phone number listed, and answer the door, due to my severe anxiety, they didn’t call me to tell me they cancelled the order. Nope. I had to call the store, another incredibly difficult thing for me to do, and find out they not only cancelled my order but called my ex as well. You’d think that’d be everything but nope. I ordered it using points so I only had to pay for the delivery charge and those weren’t reimbursed. When I called the store I got some snotty girl too who was all “you can reorder but yeah we had to cancel your original one”. The only decent pizza place that delivers, and I don’t ever want to order from them again. Thanks for nothing.
My night in a nutshell.
by Golfey97 on 2019/10/05 04:31
So tonight I went to the joker. It was a pretty good movie I’ll give it a 7.5. Afterwords came back to my house with my buddies and my wife, she’s in the basement watching our TV show without me. #Bummer So me my buddies end up sitting in the kitchen we’re drinking bourbon and we think to ourselves dang we’re hungry. So what’s the next logical step either we’re making a crème brûlée or we’re ordering a pizza. Guess what guys, we ordered a pizza on this fantastic app! Needless to say if your wife is ever watching the show that you’ve been wanting to watch with her without you and you end up in the kitchen hungry as could be drinking bourbon with your buddies, this is the app for you because the pizza from Domino’s pizza is the best. The best in the west or in this case the Midwest. #htown #kansas #werethethreebestfriends #pizzahutsuck #lactoseintolerance #shouldwehavetippedmore #beansfodayz
AVG But time to be more inventive
by Devontey Lee on 2018/09/30 18:51
Pretty good experience. Rewards is good but a modification to it like double the rewards during football Sunday would amp the sales up. Person who continue to order during Football days usually buy a decent amount of pizza. Being rewarded double or an extra for a purchase limit ie($25 or more) during Sunday should give you an extra 10points or something. To be honest if Pizza Hut delivered in my area it would be tough competition being that they have the same deal. If you want to demolish Pizza Hut into the ground then you have to adapt to the changing factors like they did. They seem that Dominoes was getting more order due to a dollar difference in their pizza deal from 6.99 for each product of select items to dominoes deal of 5.99. Hopefully some reads the review and thinks about cashing in on promotions with potential partners like NFL. Especially during breast cancer awareness month.
Always fantastic experience
by kaitlyn&sam on 2019/03/10 06:54
I order pretty often and I have never had a bad experience. One time they forgot my sauces which really wasn’t that big of a deal. Food is always delicious. Drivers always friendly. Almost always super quick. The app is great. Super easy to navigate and use. Never have had any network issues or anything of that sort. Love the different features that make ordering online easy and efficient. Not to mention just feeling comfortable with the fact that you know you’re getting what you paid for, having it delivered by a friendly and well kept/ clean person, it will be quick, and the most important, knowing that in the rare occasion that there is a mistake, you will be taken care of no questions asked. Oh can’t forget the tracker. Gotta love the tracker. Honestly, hands down, BEST FEATURE.
The Best Pizza Lady Ever!
by Louie Conner on 2018/12/19 22:32
Joanie is so good to my daughter! We of course are regular customers but we are because of the way she manages this store. In fact the entire staff is great but I would guess it’s because she leads by example. She always goes the extra mile and for even the simplest order there’s something extra or special put into the transaction. She noticed my daughter and complimented her behavior once and afterward my daughter just came to love her, we both do and live the store. We won’t get pizza anywhere else. An example of the extra effort she puts into things is like for my daughter’s birthday I ordered I guess around 20 pizzas. When we got to the party every single box had a special birthday wish to my daughter. All unique and all extremely thoughtful. I can’t say enough good things and I’d like to be clear that we only came to know her through doing business at this store so it’s not like we’re friends outside the store or neighbors. Another example is once I made a comment that my daughter didn’t feel well and when we got home there was a special message for my daughter again from Joanie. She’s the best and deserves far more accolades than I could ever write here. Please treat her well and commend her and her store! Thank you, Louie & Irelyn Conner (daddy & daughter)
OK app. Please fix a couple of things.
by Randall King on 2017/11/19 22:11
It accomplishes its purpose. Good app overall. The first request I have is that you add Apple Pay support to the app. I am not going to save my credit card info with every merchant with whom I make a purchase (including Domino’s), and it’s inconvenient to have to type it every time. Plus, Apple Pay is more secure. If not this, then please add the ability to auto-fill my credit card information that’s saved in Safari (iCloud Keychain). Next, the app should have configurable notification settings. I enabled notifications so that I can be notified about orders I place. The app subsequently sent me spam notifications about deals they have. Please add granular controls so we can disable notifications about specific things like deals. I had to disable notifications completely in the meantime.
Dominos Delivery
by Mel Mae on 2018/07/14 20:46
For the last few years, on an almost weekly basis, I’ve ordered pizza delivery from Dominos for the family. Each time I pay an additional $1.50 for ranch dressing PACKETS. I buy the packets over the cups, paying the extra $1.00 fee for each, because they are Ken’s ranch dressing, which everyone prefers. This worked fine while I lived in Dallas. However, since moving to Fort Lauderdale, I’ve received the packets maybe twice. Each time the driver apologizes for the mistake, tells me the packets “are for salads,” or offers to return to the store and deliver later (once the pizza is cold and/or already eaten). Occasionally, they’ll offer to refund my money, which NEVER happens. I’ve spent several hours on the phone waiting to speak to a manager about this issue and even filed formal complaints with corporate to no avail. I estimate Dominos has stolen over $50 of my hard earned money by not delivering my order correctly or refunding my undelivered items. Thus, my two star rating for decent pizza, but horrible customer service!
The food is good...but the app is awful
by MamaGr on 2019/08/13 02:41
This app makes no sense. They made it to be dynamic and nice to look at, but in doing so, they circumvented their primary goal of making it easy to order their food. I found many examples of this in the 10 minutes it took to order a pizza - the coupons slide across the screen with no warning, the text is far too small and has poor contrast (so you can’t read it), the lists of toppings should be visible at all times (like on a normal paper menu) without having to scroll, the sauces add-ons for the breadsticks and wings are not set against a contrasting background (so you can’t see them), the sub menus are infuriating... I could go on and on. Then when I was finally ready to check out, I entered my card info and could not click the ‘continue’ button! By the end of my app experience, I was so hungry that I just clicked cash because I honestly just wanted to be finished with this app. Maybe the real purpose of the app is to make you so frustrated that you want to use your phone to call and talk to an actual person...
Useless.
by Groovy gravy on 2017/11/28 23:03
The app is fine. The pizza is decent, but the service is pathetic. I will no longer order from a place that is unable to read simple instructions. They charge you for sauces that they never bring even though they should be double checking their orders before the driver takes off for delivery. I even write in the special notes section “double check the order for accuracy“. The manager says it’s the driver’s responsibility to double check the order and the driver claims it’s the cashier’s responsibility to double check the order, but all I know is that I’m the customer and it’s not my responsibility to make sure they got my order correct. I’m deleting the app because I’m no longer spending money with these morons that cannot follow simple instructions. Collecting money on an order that was not for filled is basically theft. The support they give to the NFL is also another fine reason I’m looking forward to no longer spending any money with them, if you don’t like this country get the out and go wherever you think is better.
Love it but
by LidlBob on 2019/04/27 00:01
I love this app, and dominos, and especially my local dominos. Easy ordering, A+. Two things would be super helpful, though. It would be nice to be able to see the price of items before you add them, and as you go, like how much am I raising the price of this pizza by adding additional toppings. The biggest problem is there doesn’t seem to be any option to add a tip when you pay with a card, not at checkout, nor on a receipt when the pizza arrives. I’m sure this issue leaves a lot of drivers tipless, and that is a massive bummer. If I didn’t think about this, and it was one of the many days I don’t have any cash on me, idk I’d feel awful and have to offer my pal some candy, a back rub, something. Y’all don’t want me down at the store trying to insist they let me help mop. Too many people don’t tip properly as it is. It’s so sad, please don’t make it easy for the non-tippers!
Needs a new update
by Nick Gianna on 2019/03/04 19:35
This will be the 4th time I’m trying to place an order through the app. After adding what I wanted and I get to the checkout part, I place the order and it tells me that there was an issue with the payment. Which there shouldn’t be because I do have the funds. In the same message it gives me a number to call and it turns out to be one of the stores, which turned out to be ZERO help. I try telling the guy on the phone what’s happening and he simply hangs up. I call again about just placing my order and as soon as I mention the free pizza I earned he hangs up! Now I’m of course gonna order more than the free pizza and I love dominoes, but if this problem is going to keep happening to me well I’m sorry but you guys are going to loose a loyal customer. Please can we rectify this issue???
Gluten free for the win!
by dkfpl5 on 2018/01/02 01:57
This is the best delivery gluten free pizza! I almost like it better than the original crust. It's a real treat for my daughter and a huge convenience for us as a family to be able to order a delicious gluten free product delivered to our door. We also love the sandwiches and of course the bread twists. I really like how easy the app makes ordering. The text alert and call reminder to let me know the driver is on their way is very helpful as our home is hard to spot from the street. This way we can know when to look for the driver in case we need to flag them down and I am not alarmed by an unexpected knock at my door, especially if I am not feeling well and a kid has to answer. The pizza points are a nice bonus to earn free pizza. We order regularly so this is a nice perk that I truly appreciate. Thanks Domino's 😊
Was a good app until now.
by eeeeeeee-money on 2018/10/04 22:09
I have been using this app for years now. I tried placing an order online using a debit card with sufficient funds and when I tried to finalize everything told me that there was an error. So I was like “ok maybe I didn’t add enough money to my card” but that wasn’t the case. After it told me that there was a card error the only option to click next was “Okay”. So I tried to re-order and use my debit card once more, and it still said it failed. At this point I figured it was something to do with my bank, maybe a bill hit me at a coincidental time. But nope, I just see that I was billed twice and over $40 had been taken out of my account. I called my bank to try to file a dispute. When I had told her the situation she told me that she was only seeing one transaction bounce back, however she did see the one failed attempt go through. After she told me that and I had filed the one claim I called my local Domino’s to see if they had received the money and or my order. They told me they haven’t received either. This has been my only issue with this app, I have had no other complaints or disappointments up until now. I would recommend adding a feature that says “Please do not try to pay again, for it might make a duplicate charge” like I know most apps do. Please don’t overlook this. I am extremely upset.
Love the tracker!
by Miss Brazeau on 2019/01/18 00:01
I do enjoy watching my meal’s progress! And I don’t have to worry that my order was misunderstood. In the past month or so; however, I have had trouble logging in (it doesn’t recognize my email when I use the @ from the numbers keyboard) AND once I do get in I have only been able to order using my previous orders - the app crashes (looks like it is going to a website and hangs on a blank page) when I try to create or edit a pizza. Thankfully, I usually order the same thing. I won’t just call the store, because I want to earn rewards. Also, there are better pizza places that deliver in my area... the convenience of the app is the only reason I buy Domino’s. January 2019 and I still cannot create a new pizza! Once this order is done I will have earned a free pizza. I will get that and quit Domino’s. There are several pizza places in the area that have much better quality, and the gas will be a lot less than a $3.99 delivery charge. It’s too bad that the company doesn’t monitor their reviews and fix the problem.
Great store!
by bbbkelly on 2018/10/13 21:32
I love this store. Pizza is always ready quick and good just like I like it. I do have one problem. I actually worked in a dominos as a teenager as a customer service rep. I liked it a lot but always tried to be polite to my customers. BUT When I use the drive through at this particular dominos they literally just look at me and same “what was the name...?” In stead of “welcome to Dominos how can I help you?” This seems picky but it’s just rude for them to be so brash. I know working in fast food can be one of efficiency but you gotta have good customer service to keep your customers. Please work on this. It gets more annoying the more I go. I am a business owner myself. So I know how important this is. I fully support this store. I know this can be fixed. Please fix it from a valued customer. Thank you!
Very Convenient but App Could Be Better
by Chris Giddings on 2019/01/06 22:04
The app is decent. It's great for placing orders and I love how it let's me know through my Apple Watch that my order is being made or is on its way for delivery. The UI could use some work though, and the app often forgets my login details after new versions get downloaded. I think the ordering process in the app is the minimum of what I expect. I think improvements can be made which would greatly increase my satis-app-tion. 1) A visual representation of my pizza would be nice. I like how Subway's recent app update presents my subs and lets me adjust toppings and the like. 2) An AppleTV app would be awesome so I can order using my Siri Remote and get notifications on my watch, phone, tablet and laptop at the various stages of my order. 3) It would be great to see some details on my pizza delivery person, similar to how Uber gives me details I can confirm with my Uber driver. 4) Some iOS specific touches would be nice. Swipe to remove an expired card for example… 3D Touch to see ingredients on a pizza before I tap six times to order the damned thing… Even an Easy Order button in the iOS dashboard (with weather and news) to let me order my Easy Order with one touch. All of these would be much more helpful from my pizza app than the digital assistant bot they added…
Saved our marriage!
by SDManthey on 2018/03/11 00:58
This app is very easy to use and the ability to schedule a delivery for later is genius! With my wife hard at work in the kitchen, I can smell disaster coming. This app allows me to schedule the pizza for 20 minutes after she says dinner will be done. We all sit at the table and poke inquisitively at a main course that is so over-cooked that it is not recognizable anymore. This is balanced by the still frozen in the center side dish and nearly raw vegetables. But wait, who is that at the door? The delivery driver! He saves me from what is sure to be a trip to the ER and months of abuse investigations from child services for making my children eat what we lovingly call my wife’s gourmet feast. Thank you dominos! Saved by the app and not having to hide in the garage while I call dominos on the phone!
It’s a great app except for one thing...
by mothercarey on 2017/12/05 01:18
... on my iPhone 7 I can’t delete things off my order. It’s a great app otherwise, but that element is so frustrating that it loses two stars in my book. I mean, I just ordered dinner and I had to close the app twice and start over because people changed there minds on what they wanted and I COULDN’T remove those items no matter how hard I tried! One other thing that frustrates me is that when you order something that comes with a dipping sauce, they only give you a few preselected options to choose from. Like I can’t order plain wings and get the garlic dipping sauce with it (so good by the way!). So I’m stuck with a random sauce I won’t use and I have to pay for a garlic dipping sauce separate. They need to make all sauces available to pick from.
Not accurate with delivery
by disappointedGreg on 2018/06/12 22:27
The app claims to tell you where your pizza is, but this is not always the case. Multiple times this has happened where the app says that my pizza has been delivered, but it is still another 30-40 minutes before my pizza arrives tasting like a cardboard box. I have even called the store to ask where my pizza is and they simply tell me it’s on its way. I would order from Dominos more but after the third time this has happened, it’s just not worth it. In total, my last order took an hour to arrive even though the app said it was delivered about 40 minutes earlier. Overall, the app is great and when the pizza tracker used to work for me, I loved the app, even telling friends to try it because it’s so cool, but if slow drivers are just going to mark my pizza delivered as soon as they leave the store, then what’s the point? Try the app out if you want, hopefully you have a better experience, but I’m really dissatisfied with Dominos.
Horrible app; deceptive “rewards program”
by Seashellstew on 2018/12/27 02:58
I’ve had this app for a while and it’s not well managed or thought through by Dominoes - shame on them! They are too big a company to have issues like changing the delivery location, yet the app won’t sync or allow you to change it, and will not allow you to order from the location set by “them” in the app. Don’t bother using their chat feature. It’s a “bot” that can only take an order and is not a real person answering questions. Also, don’t bother calling to use or redeem points that you’ve spend your hard earned money to save. I was told they didn’t know what our rewards were, and to call customer service, but they can’t transfer me because it’s a different number and they don’t know it. This is the most unorganized app & company out there. I doubt they even have real “developers” working on this app much less managing it. Horrible interface and deceiving to tell you to use your points! I’m calling Pizza Hut, then after that I’m calling consumer affairs!!!
Easy, User-Friendly, No Hassle
by WLMSx4 on 2018/03/15 23:23
This is the best app. It’s completely user-friendly, it saves your ‘easy order’ and with a few simple steps you’ll have fresh, hot pizza at your doorstep. I think the app has nailed it with its ability to choose from so many options, from sauces, to cheeses, to topping all with the option to divide pizza with one side with certain toppings and the other side with other toppings. You get a great selection without the hassle of not being to make the choices you want or the app not letting you do something, etc. This is my family’s go-to dinner when practices run long, or homework piles up and there’s nothing to eat. The best part is that they support St. Jude Children’s Research Hospital and with one more step you can (if you wish) donate money to this amazing charity!
Great pizza
by Lost in letters on 2018/12/20 22:58
My husband and I love Domino’s pizza. We’ve ordered pizza to be delivered at least every week-and-a-half to two weeks since we moved to this area seven years ago. We’ve always had great service, yummy pizza and prompt delivery— that is, until recently. For the past couple of months, when we watch the tracker after ordering, it “stalls” at Quality Check and sometimes stays there for a half hour before it tells us that it’s out for delivery. Needless to say, the pizza isn’t at its best when it finally arrives. We understand that there are busy times and we don’t mind waiting when it is busy. This seems to be a regular occurrence now though, week night or weekend. Last week we tried a different pizza place and it came much faster; but it wasn’t even close to being as good as Domino’s. Please, Domino’s, get your act together!
Decent food. Issue with app
by Phc2speedy on 2017/11/02 21:42
I Order Domino’s quite a bit. My kid loves their pizza so I probably order delivery 1 to 2 times a week. I usually order an Italian sandwich. They have a selection to remove the veggies but if you want extra peppers or one of the other veggies even though the plus sign is there it doesn’t work. They barely put any on there to start with and when I order no banana peppers and no onions I see just a few little green spots that I assume are green peppers. I think the receipt should call for more to begin with but lacking that I’d like the option to add more. I can’t. So I order online then call in to have them add them. I’m sure they hate that as much as I do. If someone from Domino’s actually reads these reviews it wouldn’t take a lot to update the app.
Used app a few times
by Kat101907 on 2019/11/13 00:55
So far seems to be working well. Had an issue adding another form of payment, the app said that I had already entered it, but it was not there so when I entered it again it said that it was a duplicate? Maybe it was a user error? I am hungry and ordering pizza through an app - I can’t complain too much, can I? 30 years ago I would have had to pick up my rotary phone and call in to Dominos be put on hold for 10-15 minutes (while they helped other callers), then place my order from a paper menu that I had on my fridge. The one thing that I do miss from back then is the guaranteed 30 minute delivery. Oh well, life goes on. This review took longer than ordering and paying for my pizza. Hopefully my pizza is out for delivery now ;-)
Great Pizza and Great app
by Paulie V2012 on 2018/02/26 03:29
App is easy to use, so I think about what I want to eat and not how to maneuver the app. I like that it stores my last orders (5 so far) and that you can just pick one of those previous orders and then you have a chance to modify it (add a pizza, remove the soda, etc), but it still saves time since I highly customize my pizza. And the pizza is great... I’m Italian and very fussy about my Italian food. Dominos did not used to be my favorite, but they’ve really come along in the last few years. We like the deep dish with zesty sauce and a few of our favorite toppings. This is now our go-to pizza and app for an easy meal. No, it’s not New York pizza (and I don’t order Dominos when I’m in NYC), but that’s okay with me. It’s different from NY pizza, has a lot of flavor and fills the bill here in Florida.
Rating Trends
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All Versions
5.0
3,934,625 total
 5
3,345,370
 4
417,448
 3
112,460
 2
22,376
 1
36,971
Current Version (6.8.0)
5.0
3,672,512 total
 5
3,119,486
 4
391,253
 3
107,454
 2
20,519
 1
33,800
Version History
More...
Screenshots
Search Visibility
App name
Domino's Pizza USA
Description
Conveniently order Domino’s Pizza from anywhere on your iPhone, iPad or iPod touch. Build your pizza just the way you like it or choose one of our specialty pizzas. Add items from the rest of our oven-baked menu including chicken, pasta, sandwiches, bread, drinks and desserts. And with the Domino’s Tracker ® you can follow your order from the moment you place it until it’s out for delivery or ready for pickup! To install Domino’s for Apple Watch: After installing Domino’s for iPhone, open the Watch app on your iPhone, scroll down, and tap on the Domino’s entry. Make sure “Show App on Apple Watch” is enabled. Use the Domino’s app to order pizza from locations in the United States, not including Puerto Rico. To place an order in Puerto Rico, visit www.DominosPR.com. ¡Pide Domino’s en inglés o en español! Nuestra app se configura automáticamente con el idioma que has escogido para tu smartphone o tableta. Utiliza la applicación de Domino’s para ordenar en los Estados Unidos, no incluido Puerto Rico. Para ordernar en Puerto Rico, visita www.DominosPR.com. FEATURES: · Create a Pizza Profile to easily access to your saved info and recent orders (not required) · Order faster than ever by creating an Easy Order! · Sign up for Domino’s Piece of the Pie Rewards® and earn points toward free pizza! · Pay with cash, credit card, debit card or Domino’s gift card. You’ll also have access to the best pizza coupons and deals. · Use our voice ordering assistant, Dom, to add items to your cart and to select a coupon (iPhone only) · Use Apple Watch to track orders, or place an Easy Order or Recent Order right from your wrist! · Use Domino’s Tracker notifications to follow your pizza order until it’s out for delivery or ready for pickup!
Needs Apple Pay for Purchases
by drumdude9403 on 2019/11/17 23:12
Credit card payment is buggy at best. Please add Apple Pay!
Not user friendly
by jimmyg4425 on 2019/11/17 23:10
Nnnn
Inconsistent
by Lskvuejdx on 2019/11/17 23:04
Only works half of the time. I’m just tryna order food
Can’t add tip
by PassC13 on 2019/11/17 22:52
The app doesn’t allow me to add a tip.
6 stars
by theycallhimfrog on 2019/11/17 22:50
Freakin love this app
Great
by al_calone_97 on 2019/11/17 22:49
Domino’s is always reliable and efficient when it comes to buying pizza and getting it delivered fast
What’s with this bs guarantee
by Wake up daily with it on 2019/11/17 22:47
I ordered a delivery since y’all had sent me a free pizza coupon, but my order never came and there was no opportunity for getting My time wasted again, I hate when people don’t keep their promises
Donations are crap
by MrBoh1885 on 2019/11/17 22:29
Mobile app donations should be an opt in and not an opt out. Hiding the No option at the bottom is not cool. Really makes me want to spend my money at Papa John’s!
Domino’s
by BSH45 on 2019/11/17 21:45
I use this app all the time and find it very easy to use!
Great Service
by 71TheRog99 on 2019/11/17 21:40
I order from this store both delivered and pickup. Everything thing is always good.
So close from perfect!!
by Vini Ottoni on 2019/11/17 21:20
This is by far the best app for ordering food online. The only thing is that from time to time the app will crash and don’t accept my order, but it’s still worth 5 stars in my opinion. Great job guys!
Need work on site
by SHAWK ATTACK on 2019/11/17 21:18
I love Dominos and have even worked there twice. I think the site needs an update and can be hard to navigate. I still don’t know how to remove old cards. But the pizza is amazing so it’s worth it.
Online Order
by Dallasite2 on 2019/11/17 21:13
Absolutely the easiest online website on the net. Even better than Amazon and that’s hard to beat. Thanks guys.
Love it
by Prsstige on 2019/11/17 20:53
It’s way easier and faster than going online!!!!
GIVE APPLE PAY
by Em2670 on 2019/11/17 20:31
Trkrjsjsksms
Great stuff
by PizzaMans Brother on 2019/11/17 19:51
Simple and easy.
Not able to put. Message anywhere
by Lauvid on 2019/11/17 19:50
I like my pizzas cooked a little bit more then all places do. I like. Crunchy crust an I would like to put a message to tell you this instead of calling
Where i can place my code of 20%off?
by alinajsdl on 2019/11/17 18:57
Where?
Pain
by B B Bear on 2019/11/17 18:40
What happened to calling and getting a pizza and not dealing with errors on an app.
No me dejo pagar con TDC
by Juanmabelloso on 2019/11/17 18:40
Intente con varias tarjetas y no pude ordenar si no solo cancelando en efectivo
The best I’ve had
by bmack0140 on 2019/11/17 17:22
I had dominos once about 8 years ago in Clinton, Pa & experienced terrible service and cold pizza. I moved to the area I’m in a few months ago and this Dominos in follansbee has made me a HUGE dominos fan. Excellent food, excellent delivery times, & friendly, professional drivers. :)
Bad time
by Gee22DuB on 2019/11/17 17:11
Had a horrible time with the app linking to and old profile. Took me 20 minute to order a pizza because the system kept telling me I had no profile but it let me reset my password. Weird!
A financial scam
by Betti Spaghetti on 2019/11/17 07:16
Will charge your card whether they are able to process your order or not
Thank You.
by ImMeTho on 2019/11/17 06:12
Fast, Easy & Fully Detailed. Great App. i Love DOMINOS
Delivery
by hurricane 33 on 2019/11/17 05:13
Couldn’t believe that I placed an order and within seconds it was in the oven. 7 mins later it was completed and out the door and to my door within 8 mins. So total time was honestly less than 16 mins. I CANT THANK YOU ENOUGH!!!!!!!
Easy and good customer service.
by acamelo27 on 2019/11/17 04:59
I’ve been using this app fo years and it is great. On the maybe one of two times that things aren’t correct, I always get a fixed order sent to me. Thanks dominos!
Works right when used right
by MrMuzzix on 2019/11/17 04:43
So my “pizza tracker” keeps showing my pizza as delivered 30-40 mins before it actually gets here. I asked the driver why is this, her response “our shift managers enters it as “delivered” whenever we leave the store to keep delivery times down”. Sometimes there’s several deliveries before they get to me...Then why even have an app that shows delivery time???
Domino’s is the bomb diggity!!!
by Qetyipkhfsxvhreru on 2019/11/17 04:24
We love dominoes so so so so so so so so so so so so so so so Deliciously marvelous hot and cheesy! What could be better than that?! o so so so so so so so so so so so so so so so so so so so so so so so so so so so so so so Deliciously marvelous hot and cheesy! What could be better than that?! so so so so much!!!!!!!😁😁😁😁😁😁😁😁😁
Extra charges
by sadPizzaLover on 2019/11/17 04:20
Two half toppings should be equal to one topping.
Customer service
by sandylynn0716 on 2019/11/17 03:19
Alwayz in time and good customer service
Slow
by JJack! on 2019/11/17 02:55
It’s working laborious process!
Crazy good
by pepperonijoe on 2019/11/17 02:46
This app keeps you way-up-to-date. Really cool
The best!
by Penny1ane on 2019/11/17 02:24
Love Dominos!!!
Domino’s is the GOAT
by dapepsiman23 on 2019/11/17 02:03
App is pretty easy to use, dominos has great deals as well as food. I usually don’t write reviews but I’ve been eating Domino’s for years And they are just very dependable and fast I can’t recommend this enough.
Easy Peasy
by Jackhump on 2019/11/17 01:52
I love how easy it is to use. Family dinner at your fingertips
Indymarie
by Inymarie02142001 on 2019/11/17 01:49
Since your local TUJUNGA Dominos feels compellled NOT to make sure drivers are trained not to provide good service and allow smashed in pizza without replacements, do not expect good ratings - ever!
Error with CC Payment
by iBoredmyself on 2019/11/17 01:48
Error with CC Payment 100% of the time. Why is it an option?
Super Star
by flowersue2002 on 2019/11/17 01:37
Very convenient and easy to use!
Credit jot reflecting on account and payment issue
by xyzcdfs on 2019/11/17 01:35
Payment issue
Review
by OkamiDin on 2019/11/17 01:28
App doesn’t track correctly. Tells me driver is on his way after I got my food already, ect. Outside of that it is functional
This app is frustrating
by thewg on 2019/11/17 01:25
Nothing works well and the whole process is frustrating
Always great service!!!
by gma cari on 2019/11/17 01:24
We order frequently and always have the best service!!! Thank you!
Service
by peanut25$ on 2019/11/17 01:24
Always fast and friendly
App does not coincide with telephone ordering
by LenoreO on 2019/11/17 01:23
Okay!! I really enjoy Domino’s!! However, every time I try to order from this app it tells me the there is no delivery available in my area!! NOT TRUE!! I call the Domino’s at 1-630-515-1700 and order pizzas for delivery!! WHY AM I NOT ABLE TO DO THIS ON THIS APP?!
Live this app
by eny_03 on 2019/11/17 01:18
I totally love this app. Never had a problem. The Donna dominos store is awesome and always gets it right. When in doubt, they do not hesitate to call me to clarify. Two thumbs up guys.
Exelente servicio
by lupitass1 on 2019/11/17 00:47
Magnifico
Needs Special Instructions Option
by Vi Tenea on 2019/11/17 00:36
There is no option to request my wings to be well done. I have to order on the app and then call and wait on hold for 20 minutes to request it and it's annoying. Fix that. Please.
Recent improvements are improvements
by loriswill on 2019/11/17 00:27
I used to love this app. Believe it or not, the app made me want to order Dominos. Some changes to the app brought hassles and omissions that made it less fun.
No son buenos para entregar tuve que hacer mi orden dos veces.
by mariguanito on 2019/11/17 00:26
😡😡😡😡😡😡
Love the Domino’s App!
by Jimdavis1984 on 2019/11/17 00:25
This app works great and is so much better than calling in. There’s even a few coupons you can use. I did the pick 3 tonight, but saw my last two orders and it gave me the option to reorder. The ordering process after you save a card on file is super fast. I like the updates, last time it told me the delivery drivers name. She was really nice young lady. The app is what impulses me to order instead of cooking after being gone all week. Game is about to start. Go Cocks!
Your website cheated me.
by IDONTCARE!!! 😡😡 on 2019/11/17 00:18
You guys sent me an email, at my email address, offering me a free medium pizza. I tried to order it but could never get it ordered because I was trying to get both the points pizza that you have indicated I am entitled to, as well as the free pizza you sent me by email, and could get neither ordered. In the end I bought the pizza and feel resentful of your promotional efforts. Your website is as ridiculous to navigate. 😡
Dominos to the rescue
by sms.88 on 2019/11/17 00:07
Dominos always delivers...DoorDash doesn’t...
Quick and Easy pizza
by jimmy johns fast subs on 2019/11/16 23:57
Havent had an issue yet with this app. Great if you are in the barracks.
Great app, but!
by Gideon Naylor on 2019/11/16 23:54
Great app, but could use some organizing and better user compatibility
Saved credit cards never work
by Critter2612 on 2019/11/16 23:53
Apps made for convenience rock my world, however, any time I try to use a saved card I get an error. I’d rather not have the option to save my card if I can’t use it.
Great pizzas
by Proud 53 on 2019/11/16 23:46
Always freshly made and cooked to perfection... love this app, easy to use and very convenient... love love love...
Apple Pay
by perugaijin on 2019/11/16 23:34
Apple pay functionality please?
UX challenging
by ssegeo on 2019/11/16 23:29
I like dominos pizzas, especially memphis bbq chicken but its tricky using the app, its not easy adding payment methods and changing delivery modes is hard.
Good App. They’ve improved a ton.
by PWaqua on 2019/11/16 23:27
App is good and fairly easy to use.
Muy buena
by Edrian's on 2019/11/16 23:19
Muy buena
Payment
by Gibmodinero66 on 2019/11/16 23:18
The payment system is always horrible. I can never pay through the app
Not crazy about the hand tossed crust
by Pattyann06 on 2019/11/16 23:05
I’ve enjoyed every order I’ve ever had at dominos. Until I tried the hand tossed crust. It was very tough and chewy. The flavor of the pizza was really good as usual though
Easy to use app.
by DPP4975 on 2019/11/16 22:53
Easy to use app love how it keeps you informed of progress with order. Thank you.
5 star
by Evanwright23553 on 2019/11/16 22:48
Great pizza and great service 👍🏼
Awesome!
by FigureGrlNash on 2019/11/16 22:46
Love these guys in Winston on 4th! Super nice and always fast! Thanks y’all!
Todo bien solo que en la tienda hay muchos errores
by Gaboykeny on 2019/11/16 22:42
Se equivocan y se tardan mucho tiempo
Service
by Mikenval71 on 2019/11/16 22:28
I love Dominos! The menu app is super easy to order from! The delivery always comes in a timely manner and with a smiling friendly face.
Should be a 4
by IvoryApe on 2019/11/16 21:52
Can’t see what your writing in delivery instruction box. Keyboard covers field app doesn’t adjust
It works!
by fgffhhdfh on 2019/11/16 21:51
Very easy
Dominos ROCK!!!!
by QU33N T on 2019/11/16 21:38
They pizza always good and fresh just how my family like it! #1 choice of pizza. Their app is also very convenient w/ the reward system you can’t beat that!!!
It’s getting better
by Tennage Mutant Ninja on 2019/11/16 21:25
You guys are getting better. The Brooklyn crust is spectacular. Love the bread bites but always have to ask for marinara and it’s not enough, need two.
Update upset
by PrincesaMel '95 on 2019/11/16 21:21
I don’t really mind the update, it’s really nice, but now I can’t add my a top to my payment. Not so great.
Payment screen is terrible!
by CEHepp on 2019/11/16 21:18
I usually pay with the app. But now that I use an Apple Card, which doesn’t have a number on the card, you have to get the number from the wallet app. It when you switch apps, the dominos app kicks you out of the payment screen and erases all of the payment information you transferred. Can we get some Apple Pay support?
it's lit
by Mister Nicholas Name on 2019/11/16 21:15
my fav pizza place 🤙🏻
💪🏼
by isiaci on 2019/11/16 21:09
Good
Good but not great
by RetiredMac on 2019/11/16 21:01
Would be great if they worked ApplePay into the payment steps
Super Convenient
by Seb Nef on 2019/11/16 20:35
I use this app all the time. It is the easiest way to get a pizza!
Almost
by Aceram on 2019/11/16 19:18
I was super impressed until I needed to add more to my order after selecting view cart. Can’t go back! Essentially you have to place your order perfectly before you view cart. Unless I’m missing something it was frustrating. I can edit existing items but if you wanted add more it is not possible.
The App is Garbage
by ANGRY COLLEGE FOOTBALL FAN on 2019/11/16 18:51
I made a order through the app waited 40 minutes the tracker said they took it out the oven waited 20 more minutes then the tracker said they took it out the oven they was checking for perfection I called waited 20 cause I live 6 minutes from the store so I called the store to inquire about my order they told me they never receive a order through the app then told me to wait another 45 minutes so to cut it off I’m glad I was paying with cash cause I cancel the order took my money to PIZZA HUT
Order
by hooters24 on 2019/11/16 18:47
Your app is great easy to use
Works well! Suggestion though
by Questions101 on 2019/11/16 08:56
Everything with the app works just fine, but I think a nice feature would be if the company added a way for you to see the car itself on a map, like you can with Uber or Lyft. I’m well aware that it would take a lot of effort for that to happen but it’s something to think about doing since it would be very beneficial for the customers :)
Good service
by Tostilocos_ on 2019/11/16 07:53
The workers are always nice in in the late night deliveries
Awesome Everytime
by JONZEY59270 on 2019/11/16 07:28
Love this Dominos :) Always good service and food . Great job
Loading
by TexasTrump2024 on 2019/11/16 05:45
I try to order sometimes and it will act like I don’t have service, I try on WiFi and cell Data and won’t bring up prices. Then if it does populate the pricing, once I try to check out it tells me failure generic pricing and tells me to call. When it is working it does pretty good though.
❤️
by Iiacono on 2019/11/16 05:23
Always come in cluch thankyou
Idk
by gibbygabz on 2019/11/16 05:15
Love the app. Saves me from having to call and interact with people
Lots of glitches in the online app, for starters I can’t see what I type in the review body
by DavidVShaw on 2019/11/16 04:53
Lots of glitches
Didn’t use my card
by DarthHill on 2019/11/16 03:51
The last time I used the app, I had to give my card to the delivery person. I knew she was on the up-and-up, but I was uncomfortable.
Sick and d@mn tired of being asked to rate this app each and ever time I use it!
by slarkoo on 2019/11/16 03:01
The first time I rated it, I gave it four stars. Now after being asked to re-rated it for the upteenth bizzilintieth time, she gets uno estrella! Thanks for letting me vent, people. Had to.
App issues
by Gmanlou on 2019/11/16 02:50
When using my debit card, the app asked me to enter my password. I entered it correctly but it kept prompting me. Very annoying when you’re hungry!
Live Dominos
by Acedillo6 on 2019/11/16 02:49
I love Dominos. My order is always fast and never had major issues. I enjoy ordering from this location often. Thank you. Great work.
Dominos Dominates
by Superman2461 on 2019/11/16 02:35
Awesome app and delicious food,there’s literally no way you can go wrong with this app or their food...
Zero effort junk food
by Atothebberry on 2019/11/16 02:32
Prevents so much drunk driving. You’d be surprised how way saying “pizza’s on the way keeps car keys in pockets.
Excellent Everything!
by Ffgtjhsjjufhj on 2019/11/16 02:23
Love the food. Love the delivery. Love the tracker. Love it all.
Ordering pizza with your phone
by derevere on 2019/11/16 02:11
I mean, it’s alright. Nothing to leave your girlfriend over.
Awesome app
by bcro2019 on 2019/11/16 01:50
Awesome app. Easy to use!
Always fresh
by Texan10 on 2019/11/16 01:33
Love this pizza. The ingredients are always fresh and the pizza isn’t greasy.
My review
by kiahowell3 on 2019/11/16 01:33
The best always , on time ! hot, and pizza is cut great !!!!
Pizza
by pizzablahblaj on 2019/11/16 01:31
Haii
Had to remove a star...
by harry_pitz on 2018/05/22 02:34
This app used to be a five star piece of technology. Recently, they’ve made it to where I can’t see who is cooking my food. I liked this. Besides the obvious argument for quality control this feature provides, it also let me know when Facundo was cooking my pizza. At my local Dominos in Jacksonville, my pizza chef is 90% of the time named Facundo. This dude takes pride in his work. I can tell. His pizzas are amazing pieces of work. Pepperonis perfectly space around the pizza; crust always exceptionally consistent in both diameter and doneness. Facundo could be a true example for any Dominos employees, but I believe most don’t care enough to have an example to look up to (based on the 10% of my orders that weren’t cooked by Facundo). Anyway, bring this feature back because whenever Facundo was my cook I would thank him for making my dinner. I always tell my friends that if I open a pizza parlor one day, the first thing I’m going to do is walk in there and poach him off of Dominos’ hands and make him my head chef. Anyway. I hope this review makes it back to him somehow. I’d be more specific of the location he works, but I feel that’s a violation of his privacy. If you ever read this, Facundo, you’re the man. ‘Thank you for making my dinner.’ A million times. So long <3
How can pizza be this Good!?
by Camila Camilo on 2017/12/02 23:45
I’ll tell you how; You want a delivery driver that’s willing to battle the unstable elements of blistering winds and sheer cold late at night against terrible drivers that impede their journey to deliver said treasure politely and elegantly at your door without breaking so much as a sweat to save your relationship when your significant other complains there’s nothing to eat since you couldn’t get the groceries and all the stores are closed? Yes you do. You DO want the blessings of humanity to ring your doorbell and support your relationship like Atlas holds up the world on his rippling shoulders all the while enjoying the very pizza you ordered in a cozy warm living room while the champions that brought upon a new form of nirvana accept your shillings and tip their cap looking over their shoulder dramatically in the night like Ryan Gosling in ‘Drive’; KNOWING FULL WELL that they are the real heroes and live a life of danger and unprecedented hazards that live on the edge like a 1970s action flick with unnecessary explosions because not all heroes wear capes but all heroes have a uniforms. I PROPOSE A TOAST! TO THE TRUE CHAMPIONS OF FLAVOR ! HUZZAH BRAVE WINNERS! HUZZAH!! - A pleased Customer
Slowly Going Downhill for me
by Vicki75006 on 2019/04/20 19:35
Pizza building is sloppy and inconsistent, I almost always order the same pizza, but it doesn’t seem to be made the same way every time. Mostly, it’s not about the amount of ingredients, but the way the pizza is put together. My pizzas have been looking a bit lopsided recently. The Ingredients are not always dispersed evenly, in that there might be an inch or two of lonely crust or the toppings are not evenly placed. And the crust? Sometimes it’s perfection, most times undercooked. And I just do not understand delivery time...I live about 5 minutes away, so why does it always take 30 minutes or more, regardless of day or time? As to the app itself, please quit changing it. I used to know who was making or baking or quality checking, now the person is simply identified as ‘a team member’. And no longer do you have options for extra or light cheese or sauce. That is VERY important to me, since your regular portion of sauce is overwhelming to me and I liked being able to order light sauce. I’m disabled and live in a very small town, so perhaps I should just be grateful to have a Dominoes that delivers. But, y’all gotta get better, cause PB&J sandwiches are sounding better al the time.
Dominos has outdone themselves
by SilasZB on 2017/09/23 05:06
Now as I'm sure many of us know, Dominos used to have a rap for being "cheap and inauthentic" pizza. As someone who orders Dominos a lot, I agree, it was definitely nothing compared to now. In my past 12 orders, I have received extremely great customer service, expedition of delivery, great deals, and AMAZING food. I regularly tell people to order from them more, no matter what their opinion of what their last experience might've been. Dominos to me, is a leader and example of how a business should progress in the 21st century. Everything that Dominos has done in the recent decade has been a groundbreaking improvement for the company. I only order from Dominos and will continue to until the day I die. I love you Dominos. Thank-you. Side note: the app is awesome. They keep you 100% updated the entire way through the order and very happy, friendly reminders from the employees when they're on their way and outside. Update: I've probably made around 40-50 orders in the past year using the app. Absolutely still the best way to get the best pizza!
Greatest Service in a long time!
by Jacob0032 on 2018/07/01 05:40
We’ve lived in the Lent’s area of Portland Oregon for the better part of about 40 years now. We’ve ordered Dominos about once a month for the majority of the past about 10 years. Our home store is the one near Eastport Plaza. Until recently there’s always seemed to have been something wrong with our order; wrong order, wrong toppings, items missing (like bread bites or soda.) we’re ordering again tonight because the last couple of months we’ve had incredibly great experiences! Nothing has been wrong and everything has been even better great! (I should also mention this is not only for delivery, but occasional carry out as well) Not sure if there’s a new manager, or a different crew (I do notice there’s usually someone training on something, so I’m guessing there may be a bit of quick turnover as is the case with most fast food type stores) Anyway! Whosever running things for the better there please keep on doing what you’re doing because it’s definitely working! Thanks
Used to be good
by a barracks marine on 2017/10/31 03:19
My last two deliveries was absolutely horrible. The app would say this person has left the store at this time but I wouldn’t get My pizzas until an hour later when it’s in between warm and cold. Three months ago was the worst where it took them 3 hours to get my pizzas delivered in two separate deliveries...I don’t know why I couldn’t get them in one delivery when I only put in one order. On that note one of the pizzas was wrong. I complained only to feel like I was being shrugged off to an excuse of “ we’re really busy on saturdays”. If that is so then hire some more people to work Saturday’s and give me my pizza in a timely manner! On top of that not all pizzas are consistent with one another in taste and quality. The first time I had break sticks here, it was absolutely amazing! Then the last two times it was mediocre so I never get them anymore. Sometimes there’s just enough sauce which is amazing and then other times the sauce is overflowing the pizza as if I ordered extra extra sauce and then there are times where I have to question myself whether or not they forgot the sauce.
The Pizza Is Suddenly Really Good
by Hartdoc on 2018/12/21 15:49
I have not ordered Domino’s for years because the product was no better than grocery store frozen pizza. I needed a pepperoni pizza for kids, and I decided to order one of the new pan pizzas for me. When I picked up the pizzas and opened the first box, I was so surprised by the appearance of the product. It was smoking hot, the pepperoni was crisp and sizzling, and the hand tossed crust was blistered, crackly and perfectly, very slightly, charred. It was magnificent! I opened my pan pizza (sausage, jalapeños, diced tomatoes, and onions). It was equally fantastic. A bit of the cheese, just the right amount, was all the way to the edges of the crust creating that yummy, chewy, crispy edge that is so addictive. Dominoes, I salute you. You figured out pizza is supposed to be amazing, and that is what you are selling now. I am back; I’m a Dominoes customer and even a fan now. If you have not tried Dominoes lately, roll the dice. You can afford six dollars. That’s all it takes (with the coupon) to get a pizza. No other pizza company is providing the value Dominoes does at the moment.
Palm Coast Florida Flagler plaza best in all of Florida!!
by My favorite game!! on 2019/10/17 03:18
I live in Seminole woods in Palm Coast, Florida. They are hands down THEE BEST IN THE STATE. And I never worked there, lol nor do I know anyone who does. But they are soooo clean. So efficient. Fast and prompt. Always courteous. I can’t say enough about them. I’m just glad they are in my delivery zone!!!! Hahahahah! P.S. tip ur drivers people. These guys u trust with ur food. So they trust u will help them make minimum wage with tips. I was surprised to find out tips are their primary income. They really don’t get an hourly wage. Again.....I’m a nurse. I’m not an owner of this restaurant and I honestly don’t know anyone who works there. I order frequently a few times a month but never caught names. It’s usually delivery. And always a different person at my house answering the door and a different delivery person. I just really feel credit should be given where it is deserved. They have never ceased to NOT impress me. And for me to leave a review is ....well let’s just say this was my first time. 👍👍👍👍👍. 👌👌👌👌👌. 💯💯💯💯💯 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Good pizza, outrageous delivery charge
by juvijul on 2018/12/04 17:23
My whole family really enjoys dominos but we only get it sometimes and only if we can do pick up. Last time we ordered it was a $2 charge not including drivers tip which we always tip between $3-$5 depending on how much food we get. Im talking normal amount for a family of 6. I just went to put in an order and Chose delivery because I have had multiple back surgeries and I’m having a very difficult day. I put the order in and it was going to cost almost $4 for delivery, not including drivers tip. The dominos is less the 5 minutes from my house with not even a busy street or a red light to separate us, the less than 5 minute includes us literally getting in and out of car. It would cost me more in delivery fee and tip for delivery today than to order another pizza. I am going to reluctantly pick up because I promised my daughter dominos to celebrate getting her braces off. I don’t know if I will be a returning customer ever again. As good and convenient they are for take out they are extremely overpriced for delivery. I feel bad for their drivers because I’m sure this fee is cutting into their tips.
Ordering experience
by Fifi & Lissa on 2018/07/19 02:45
We are here on vacation and my grandkids wanted pizza. So I looked up the number to Dominos and I was moved 3 times to 2 different stores. I finally was upset after being moved around for 45 minutes. Spoke to a VERT RUDE worker who called herself a manager named Jessica. If she worked for me I would have to let her go as she didn’t care if I got pizza for my family. I then ask for her manager and was told very worker there was a manager except drivers. I was very upset because she told me she couldn’t and wouldn’t help me place my order. I needed to order online so they would know who’s store delivers to the hotel we are staying at. I own a business for 31 years and is a delivery company I would never speak or allow any of my workers to speak to my customers the way Jessica spoke to me. I will call her owner of that store tomorrow and have a few words with Manny as she told me that was her manager. I love the app so I never have to deal with a RUDE PERSON LIKE JESSICA AGAIN WHEN I AM ORDERING MY PIZZA.
The home of Awesomeness
by Depoppy on 2019/07/07 22:05
The changes that they have made with all of their food options and recipes have made them a favorite option for when we don’t want to cook or are craving pizza, pasta and their heavenly cheesy breads. We stopped ordering from them 20+ years ago and never considered trying them again until they started advertising all of the changes they had made. We were amazed at how much they had improved everything on their menu and added in so many new items. The only thing I don’t like about the app is that you can’t go in and edit or remove expired methods for payment . When checking out there isn’t a place to include a tip which is frustrating when you don’t have smaller denominations of cash on hand and they can’t make change. They fixed the problem on the online site, but have yet to do it on the app. If they would fix those issues they would have one of the better ordering apps out there.
Fab customer service! Check this out... WOW!
by AppAid on 2017/10/20 20:42
We ordered 2 pies (always thin crust) and as usual they were delivered promptly. After the delivery person left we noticed that one of the pies wasn’t the right crust (wasn’t thin crust) We called and they read the order back saying that only one of them was ordered with thin crust. We checked the app that we ordered it on and sure enough, THEY were correct. In spite of it being our mistake (we forgot to add thin crust) they immediately put the manager on the phone and he told us “no problem, we will send another pizza out with thin crust at no charge!!” We told him that it was ok and not to go to any trouble... we will eat the pie because it was our mistake. He said “No, it’s no problem I see here in your history that you always get thin crust and are loyal customers, so keep the pizza that was sent and the thin crust is on the way” We were happily surprised and grateful! Way to go Domino’s! Thank you! That is customer service at its best!👍👍
Kasson, MN - hard workers
by Mplagge on 2019/06/06 01:36
First - this app is really intuitive and easy to use in comparison to others I’ve used. Second, I was in the store the last time I ordered and waited for my meal. It was incredibly busy. The owner or manager was there working right along with his employees. It was impressive to see him keep an eye on every moving piece and help those that were struggling. I noticed that he moved a few people around to different stations, so I was assuming he really knows his employees and what they do well. The drivers would come in for more orders and he was making sure everything was going well for them. The store had a handful waiting, and he’d keep having his workers check for our order. He was also motivating them to keep moving. He said to them “if you stop moving or slow down, we are going to get way behind.” He was so nice but yet being great at keeping them on pace. He seems like a great manager for these high school students.
Great pizza and flawless app functionality
by Azrael Park on 2019/05/02 02:09
I applaud Dominos for their various creative methods of gaining ground in the real estate of pizza delivery in ways that are innovative and based on classic customer service. I'm glad their app delivers these features in a clear and accessible layout without hype or confusing technical issues. They let you earn free points for pizza you buy from anyone (direct approach to market research rewards). They throw up 'pizza hotspots' for deliveries because now a days people aren't always stationary. They insure carry out orders against just about anything. The Domino's Tracker, which is a trademarked progress bar for your pizza order, gives you realtime info that helps to know that you're being taken care of. And I learned all the above while placing an order. The app is quick to use and does have lots of 'save this...' checkboxes for your orders, locations, etc. which are, at first a little visually overwhelming but is well explained and makes a ton a sense to save time. I don't keep many restaurant apps on my phone because they usually abuse the few bucks they save you to see you as a spam bucket, but the dominos app has been great. The only feature I feel is missing is a rough ETA on the final Tracker page - however I'm sure some people get too edgy about the exact time. The estimated time is shown at the final ordering screen. Keep up the great dev work!
Five to one stars - WRONG location
by Insulted and Cured on 2018/11/10 02:32
If you change the location after loading the cart and then use the easy reorder button it will place the order to the original location not the one you just tried changing it to and not warn you so your pizza will be one place and you another. Then when you arrive to pickup they’ll tell you it’ll be ready in 10. You’ll wait 20 they’ll finally figure out your pizza is across town. You’ll reorder and pay a second time at the Carryout location and you’ll call the store across town to try to cancel your wrong order. You’ll then sit on hold for 15 minutes and the manager well then call you a liar, say “well you should be more careful next time ordering online” and then he’ll hang up on you. That’s all he’ll say that’s it and then he’ll freaking hang up on you. You’ll walk out totally astounded totally forgetting you ever wanted pizza in the first place. Five stars for Dominies new weight loss program. I’m actually cured of pizza cravings now for like several months. But Dominies, your service and app have major glitches. Oh and I’m selling all my Dominies stock at market open on Monday. It’s my way of hanging up on you. You can keep my $18.
Domino’s Won
by JacquelineKennedy on 2019/09/21 23:09
I was a hardcore Pi*za H*t fan for a number of years as it was all that was offered in my hometown. They were outrageously priced and didn’t deliver to my home, but it was pizza and it was what I thought was good. When I moved to the ‘big city’ I finally learned what pizza-making and delivery is supposed to taste like. Domino’s has an insane menu and I was a bit overwhelmed at first because as a child because then it was just simple pepperoni and cheese. They have SO MANY options and pairings I’d love to know just how many combinations there are. On top of being able to get so many different types of pie, there’s additional delicious food to choose from. Then the best part— the Tracker. It’s the coolest thing ever. I love being able to check and see where my pizza is in the store and knowing who’s doing an amazing job at it. The delivery is quick and painless and I love all the drivers. Most importantly, I love you Domino’s, you’re so good to me.
Always fast, fresh
by SweetT789 on 2019/10/23 03:35
Working night shift I have limited choices for “lunch”. I love that this store delivers later than most, the food and service is always great. The new drivers seem to struggle to find our unit entrances and we are a small campus so my only suggestion would be to maybe pay attention the first time and/or to the special directions provided as most of us try to spell out our location on campus, it is very inconvenient to leave our floor to meet a driver, that’s why we order delivery. There are only two places to enter after 10pm so it should be simple to figure that out. Maybe come drive around during the daylight hours and get more familiar with the situation. Like I said, the drivers and staff are always friendly and I have zero complaints, just a suggestion to improve service to our particular site. We eat a lot of pizza! Lol.
Amazing app, but I just wish it had this one thing
by RaphaelTK on 2019/04/08 03:06
I love this app for dominos. It just feels so much better to use than the website, which sometimes gets errors. I order pizza essentially every week and I never use this app for one simple reason. You can’t tip through the app. That’s literally the only reason why this isn’t 5 stars. Despite this being better than the website, I almost never use it. I’ve tried multiple times and can’t figure out a way to be able to tip the delivery driver through the app, so I only use the app when I order for pickup. I love dominos food and I love this app, and maybe it could use some updates to make the font and user interface a bit cleaner and more modern, but I would definitely use this app over the website if I could just tip through it. It’s an amazing app that they did a great job on, they just haven’t updated it with this crucial feature that’s on the website, at least to my knowledge.
CRASH CRASH CRASH CRASH.....
by Scott_Davidson on 2018/08/25 22:32
Hire better developers. It crashes and crashes and crashes and now I don’t even know if Dominos even took my money or if my order is on the way or not. I can’t open the app or reinstall it to restart it from the beginning because it crashed at checkout amongst all the other previous crashes making me have to change my location and refill my cart several times, I couldn’t believe I finally got so far as the checkout screen, then you didn’t even give me an option in the GUI to add a tip so now I have to figure out how to pay a cash tip to your driver. I’ll walk to an atm somewhere nearby, hopefully they can break a 20. You just keep crashing and won’t let me start over. Garbage. Apps don’t crash this consistently and in this many different places in the app with decent, experienced, and skilled developers working on it. Millennials now get a 2 year computer programming degree or teach themselves Swift over the summer and all of a sudden they think they can and want to build apps for multi million dollar corporations. Dominos needs to rebuild the app and possibly something on their servers.
Made to order cut crazy
by Mommy 5+ on 2019/10/21 21:18
Made to order pizza but cut uneven. I received my last pizza with both big slices and baby sized slices. How can you share a pizza cut like that when most people in your family will grab the biggest slices? You know exactly how I feel because either you are the person who wants the biggest slices or you have at least once got stuck with the smallest slice in the box. If I were a secret pizza shopper points would have definitely been taken off for my last pizza. It’s not rocket science literally cut it in half one way and then half the other way and all that is left is cutting those 4 slices in half again. The only explanation for this is the employee manning the oven is in too much of a rush. A great pizza is a work of art so also please stop dumping the pineapple just in one spot on the pizza- you’re driving my OCD crazy. I know that some people think oh it’s just pizza but I am sure that the founder of Domino’s would disagree like I do.
I wish it were better
by Jellafish on 2019/10/02 01:53
Not often than not I end up having to call. Either the order won’t go through or the app won’t support a change I want to make. I usually get the chicken bacon ranch sandwich and ad mushrooms. It’s entirely impossible to make changes to sandwiches on the app, not possible to add or remove anything. It doesn’t want to connect to my rewards account so that I earn points, when it is actually functioning, or I don’t want an unsupported change to an item. I haven’t even used the app in months. Decided, after a stressful day of work, to relax and order in. I told my boyfriend to call Domino’s. He asks me why I don’t just use the app... So I opened it and remembered immediately why I haven’t used it in so long. Legitimately, I was so frustrated that we decided to just do something else for dinner. Think I’ll just delete at this point. The only really good thing about the app, when it works for my needs, is that you can see by the minute what’s happening to your order. That’s the only reason this is a two star and not a one star review.
Piece of My Heart
by IvyGirl6 on 2019/03/31 01:28
Not even mad that Domino’s is the only pizza place that delivers to my house. The app makes me want to be the one to order when somebody wants pizza because I gotta get those pieces any chance I get. My friends can Venmo me the money for their pizza as long as I get my free pie reward. The access to coupons is simply amazing, there’s always a deal on something delicious that everybody wants. My one and only problem is that there is no estimated delivery time. I only live 5 minutes from a Domino’s, and as helpful as it is to know when my driver left the store, it would be even nicer to know if it’s going to be 15 minutes between my order being completed and a hot pizza in my hand or 45 minutes because the store is slammed or my driver is making multiple stops. As long as I get my piece of the pie rewards, Domino’s will have a piece of my heart. I 🍕 U 4ever Domino’s.
The app does not align with the actual output of my delivering store
by Holyfishpast on 2019/04/02 01:41
It seems as though The Dominos location that my order defaults to is unable to handle the orders that are placed. I’ve given the app and my local Dominos quite a few chances. Each time, the app estimates 20-30 minutes for delivery, yet my pizza takes well over an hour to arrive. The app will also “track” my order, but will tell me that my order has been delivered long before my order has even left the store. There are other locations nearby, but I have yet to locate an ability in the app to select my location of choice. I would appreciate the ability to choose my store since my “neighborhood Dominos” cannot keep up with demand. The associates are also no help and are very quick to answer a phone call with “your order has already left the store” (with no estimated time known ) after I’ve already spent 90 minutes waiting on one pie that I was quoted 30 minutes for. Please, make your tracker accurate, and if it doesn’t already exist, add the function to choose your store location.
Why do I waste my time with this company?
by Invictus4747 on 2019/09/02 03:44
I tried to order something about an hour before close, and they canceled my order. I didn’t receive a call about it so I tried to call and they hung up the phone 3 times rather than answering. I was going to be polite and ask why they canceled my order. The 4th time I called, yes I was being that petty, the lady answered and I asked why my order was canceled. She said they were closing early because they ran out of food. Doubtful, but whatever. Then I said that in the future they should call when they cancel an order, because they never do (yes this has happened more than once). Then she told me they did. I never received a call and if they did call, why would they end my first 3 calls? This company clearly doesn’t take the time to train their employees on basic customer service, or common courtesy, and I’m beyond disappointed that this keeps happening. It’s obviously just about the bottom line and not the customers. I hate being this person and putting only one star, but this ridiculous and I’m done with this company’s crap.
Worst Customer Service
by Hhcfcjycf on 2019/04/17 22:04
Not only do they not have a direct number to any sort of customer service line, but they also don’t say anywhere that if you pay through the app that you will have to give them your ID for payment. So, after leaving the note on the order “don’t knock, leave at door”, they cancelled my order. And I can’t answer the door because of severe anxiety. Oh, and that’s not all, because my ex used to be the one to have his phone number listed, and answer the door, due to my severe anxiety, they didn’t call me to tell me they cancelled the order. Nope. I had to call the store, another incredibly difficult thing for me to do, and find out they not only cancelled my order but called my ex as well. You’d think that’d be everything but nope. I ordered it using points so I only had to pay for the delivery charge and those weren’t reimbursed. When I called the store I got some snotty girl too who was all “you can reorder but yeah we had to cancel your original one”. The only decent pizza place that delivers, and I don’t ever want to order from them again. Thanks for nothing.
My night in a nutshell.
by Golfey97 on 2019/10/05 04:31
So tonight I went to the joker. It was a pretty good movie I’ll give it a 7.5. Afterwords came back to my house with my buddies and my wife, she’s in the basement watching our TV show without me. #Bummer So me my buddies end up sitting in the kitchen we’re drinking bourbon and we think to ourselves dang we’re hungry. So what’s the next logical step either we’re making a crème brûlée or we’re ordering a pizza. Guess what guys, we ordered a pizza on this fantastic app! Needless to say if your wife is ever watching the show that you’ve been wanting to watch with her without you and you end up in the kitchen hungry as could be drinking bourbon with your buddies, this is the app for you because the pizza from Domino’s pizza is the best. The best in the west or in this case the Midwest. #htown #kansas #werethethreebestfriends #pizzahutsuck #lactoseintolerance #shouldwehavetippedmore #beansfodayz
AVG But time to be more inventive
by Devontey Lee on 2018/09/30 18:51
Pretty good experience. Rewards is good but a modification to it like double the rewards during football Sunday would amp the sales up. Person who continue to order during Football days usually buy a decent amount of pizza. Being rewarded double or an extra for a purchase limit ie($25 or more) during Sunday should give you an extra 10points or something. To be honest if Pizza Hut delivered in my area it would be tough competition being that they have the same deal. If you want to demolish Pizza Hut into the ground then you have to adapt to the changing factors like they did. They seem that Dominoes was getting more order due to a dollar difference in their pizza deal from 6.99 for each product of select items to dominoes deal of 5.99. Hopefully some reads the review and thinks about cashing in on promotions with potential partners like NFL. Especially during breast cancer awareness month.
Always fantastic experience
by kaitlyn&sam on 2019/03/10 06:54
I order pretty often and I have never had a bad experience. One time they forgot my sauces which really wasn’t that big of a deal. Food is always delicious. Drivers always friendly. Almost always super quick. The app is great. Super easy to navigate and use. Never have had any network issues or anything of that sort. Love the different features that make ordering online easy and efficient. Not to mention just feeling comfortable with the fact that you know you’re getting what you paid for, having it delivered by a friendly and well kept/ clean person, it will be quick, and the most important, knowing that in the rare occasion that there is a mistake, you will be taken care of no questions asked. Oh can’t forget the tracker. Gotta love the tracker. Honestly, hands down, BEST FEATURE.
The Best Pizza Lady Ever!
by Louie Conner on 2018/12/19 22:32
Joanie is so good to my daughter! We of course are regular customers but we are because of the way she manages this store. In fact the entire staff is great but I would guess it’s because she leads by example. She always goes the extra mile and for even the simplest order there’s something extra or special put into the transaction. She noticed my daughter and complimented her behavior once and afterward my daughter just came to love her, we both do and live the store. We won’t get pizza anywhere else. An example of the extra effort she puts into things is like for my daughter’s birthday I ordered I guess around 20 pizzas. When we got to the party every single box had a special birthday wish to my daughter. All unique and all extremely thoughtful. I can’t say enough good things and I’d like to be clear that we only came to know her through doing business at this store so it’s not like we’re friends outside the store or neighbors. Another example is once I made a comment that my daughter didn’t feel well and when we got home there was a special message for my daughter again from Joanie. She’s the best and deserves far more accolades than I could ever write here. Please treat her well and commend her and her store! Thank you, Louie & Irelyn Conner (daddy & daughter)
OK app. Please fix a couple of things.
by Randall King on 2017/11/19 22:11
It accomplishes its purpose. Good app overall. The first request I have is that you add Apple Pay support to the app. I am not going to save my credit card info with every merchant with whom I make a purchase (including Domino’s), and it’s inconvenient to have to type it every time. Plus, Apple Pay is more secure. If not this, then please add the ability to auto-fill my credit card information that’s saved in Safari (iCloud Keychain). Next, the app should have configurable notification settings. I enabled notifications so that I can be notified about orders I place. The app subsequently sent me spam notifications about deals they have. Please add granular controls so we can disable notifications about specific things like deals. I had to disable notifications completely in the meantime.
Dominos Delivery
by Mel Mae on 2018/07/14 20:46
For the last few years, on an almost weekly basis, I’ve ordered pizza delivery from Dominos for the family. Each time I pay an additional $1.50 for ranch dressing PACKETS. I buy the packets over the cups, paying the extra $1.00 fee for each, because they are Ken’s ranch dressing, which everyone prefers. This worked fine while I lived in Dallas. However, since moving to Fort Lauderdale, I’ve received the packets maybe twice. Each time the driver apologizes for the mistake, tells me the packets “are for salads,” or offers to return to the store and deliver later (once the pizza is cold and/or already eaten). Occasionally, they’ll offer to refund my money, which NEVER happens. I’ve spent several hours on the phone waiting to speak to a manager about this issue and even filed formal complaints with corporate to no avail. I estimate Dominos has stolen over $50 of my hard earned money by not delivering my order correctly or refunding my undelivered items. Thus, my two star rating for decent pizza, but horrible customer service!
The food is good...but the app is awful
by MamaGr on 2019/08/13 02:41
This app makes no sense. They made it to be dynamic and nice to look at, but in doing so, they circumvented their primary goal of making it easy to order their food. I found many examples of this in the 10 minutes it took to order a pizza - the coupons slide across the screen with no warning, the text is far too small and has poor contrast (so you can’t read it), the lists of toppings should be visible at all times (like on a normal paper menu) without having to scroll, the sauces add-ons for the breadsticks and wings are not set against a contrasting background (so you can’t see them), the sub menus are infuriating... I could go on and on. Then when I was finally ready to check out, I entered my card info and could not click the ‘continue’ button! By the end of my app experience, I was so hungry that I just clicked cash because I honestly just wanted to be finished with this app. Maybe the real purpose of the app is to make you so frustrated that you want to use your phone to call and talk to an actual person...
Useless.
by Groovy gravy on 2017/11/28 23:03
The app is fine. The pizza is decent, but the service is pathetic. I will no longer order from a place that is unable to read simple instructions. They charge you for sauces that they never bring even though they should be double checking their orders before the driver takes off for delivery. I even write in the special notes section “double check the order for accuracy“. The manager says it’s the driver’s responsibility to double check the order and the driver claims it’s the cashier’s responsibility to double check the order, but all I know is that I’m the customer and it’s not my responsibility to make sure they got my order correct. I’m deleting the app because I’m no longer spending money with these morons that cannot follow simple instructions. Collecting money on an order that was not for filled is basically theft. The support they give to the NFL is also another fine reason I’m looking forward to no longer spending any money with them, if you don’t like this country get the out and go wherever you think is better.
Love it but
by LidlBob on 2019/04/27 00:01
I love this app, and dominos, and especially my local dominos. Easy ordering, A+. Two things would be super helpful, though. It would be nice to be able to see the price of items before you add them, and as you go, like how much am I raising the price of this pizza by adding additional toppings. The biggest problem is there doesn’t seem to be any option to add a tip when you pay with a card, not at checkout, nor on a receipt when the pizza arrives. I’m sure this issue leaves a lot of drivers tipless, and that is a massive bummer. If I didn’t think about this, and it was one of the many days I don’t have any cash on me, idk I’d feel awful and have to offer my pal some candy, a back rub, something. Y’all don’t want me down at the store trying to insist they let me help mop. Too many people don’t tip properly as it is. It’s so sad, please don’t make it easy for the non-tippers!
Needs a new update
by Nick Gianna on 2019/03/04 19:35
This will be the 4th time I’m trying to place an order through the app. After adding what I wanted and I get to the checkout part, I place the order and it tells me that there was an issue with the payment. Which there shouldn’t be because I do have the funds. In the same message it gives me a number to call and it turns out to be one of the stores, which turned out to be ZERO help. I try telling the guy on the phone what’s happening and he simply hangs up. I call again about just placing my order and as soon as I mention the free pizza I earned he hangs up! Now I’m of course gonna order more than the free pizza and I love dominoes, but if this problem is going to keep happening to me well I’m sorry but you guys are going to loose a loyal customer. Please can we rectify this issue???
Gluten free for the win!
by dkfpl5 on 2018/01/02 01:57
This is the best delivery gluten free pizza! I almost like it better than the original crust. It's a real treat for my daughter and a huge convenience for us as a family to be able to order a delicious gluten free product delivered to our door. We also love the sandwiches and of course the bread twists. I really like how easy the app makes ordering. The text alert and call reminder to let me know the driver is on their way is very helpful as our home is hard to spot from the street. This way we can know when to look for the driver in case we need to flag them down and I am not alarmed by an unexpected knock at my door, especially if I am not feeling well and a kid has to answer. The pizza points are a nice bonus to earn free pizza. We order regularly so this is a nice perk that I truly appreciate. Thanks Domino's 😊
Was a good app until now.
by eeeeeeee-money on 2018/10/04 22:09
I have been using this app for years now. I tried placing an order online using a debit card with sufficient funds and when I tried to finalize everything told me that there was an error. So I was like “ok maybe I didn’t add enough money to my card” but that wasn’t the case. After it told me that there was a card error the only option to click next was “Okay”. So I tried to re-order and use my debit card once more, and it still said it failed. At this point I figured it was something to do with my bank, maybe a bill hit me at a coincidental time. But nope, I just see that I was billed twice and over $40 had been taken out of my account. I called my bank to try to file a dispute. When I had told her the situation she told me that she was only seeing one transaction bounce back, however she did see the one failed attempt go through. After she told me that and I had filed the one claim I called my local Domino’s to see if they had received the money and or my order. They told me they haven’t received either. This has been my only issue with this app, I have had no other complaints or disappointments up until now. I would recommend adding a feature that says “Please do not try to pay again, for it might make a duplicate charge” like I know most apps do. Please don’t overlook this. I am extremely upset.
Love the tracker!
by Miss Brazeau on 2019/01/18 00:01
I do enjoy watching my meal’s progress! And I don’t have to worry that my order was misunderstood. In the past month or so; however, I have had trouble logging in (it doesn’t recognize my email when I use the @ from the numbers keyboard) AND once I do get in I have only been able to order using my previous orders - the app crashes (looks like it is going to a website and hangs on a blank page) when I try to create or edit a pizza. Thankfully, I usually order the same thing. I won’t just call the store, because I want to earn rewards. Also, there are better pizza places that deliver in my area... the convenience of the app is the only reason I buy Domino’s. January 2019 and I still cannot create a new pizza! Once this order is done I will have earned a free pizza. I will get that and quit Domino’s. There are several pizza places in the area that have much better quality, and the gas will be a lot less than a $3.99 delivery charge. It’s too bad that the company doesn’t monitor their reviews and fix the problem.
Great store!
by bbbkelly on 2018/10/13 21:32
I love this store. Pizza is always ready quick and good just like I like it. I do have one problem. I actually worked in a dominos as a teenager as a customer service rep. I liked it a lot but always tried to be polite to my customers. BUT When I use the drive through at this particular dominos they literally just look at me and same “what was the name...?” In stead of “welcome to Dominos how can I help you?” This seems picky but it’s just rude for them to be so brash. I know working in fast food can be one of efficiency but you gotta have good customer service to keep your customers. Please work on this. It gets more annoying the more I go. I am a business owner myself. So I know how important this is. I fully support this store. I know this can be fixed. Please fix it from a valued customer. Thank you!
Very Convenient but App Could Be Better
by Chris Giddings on 2019/01/06 22:04
The app is decent. It's great for placing orders and I love how it let's me know through my Apple Watch that my order is being made or is on its way for delivery. The UI could use some work though, and the app often forgets my login details after new versions get downloaded. I think the ordering process in the app is the minimum of what I expect. I think improvements can be made which would greatly increase my satis-app-tion. 1) A visual representation of my pizza would be nice. I like how Subway's recent app update presents my subs and lets me adjust toppings and the like. 2) An AppleTV app would be awesome so I can order using my Siri Remote and get notifications on my watch, phone, tablet and laptop at the various stages of my order. 3) It would be great to see some details on my pizza delivery person, similar to how Uber gives me details I can confirm with my Uber driver. 4) Some iOS specific touches would be nice. Swipe to remove an expired card for example… 3D Touch to see ingredients on a pizza before I tap six times to order the damned thing… Even an Easy Order button in the iOS dashboard (with weather and news) to let me order my Easy Order with one touch. All of these would be much more helpful from my pizza app than the digital assistant bot they added…
Saved our marriage!
by SDManthey on 2018/03/11 00:58
This app is very easy to use and the ability to schedule a delivery for later is genius! With my wife hard at work in the kitchen, I can smell disaster coming. This app allows me to schedule the pizza for 20 minutes after she says dinner will be done. We all sit at the table and poke inquisitively at a main course that is so over-cooked that it is not recognizable anymore. This is balanced by the still frozen in the center side dish and nearly raw vegetables. But wait, who is that at the door? The delivery driver! He saves me from what is sure to be a trip to the ER and months of abuse investigations from child services for making my children eat what we lovingly call my wife’s gourmet feast. Thank you dominos! Saved by the app and not having to hide in the garage while I call dominos on the phone!
It’s a great app except for one thing...
by mothercarey on 2017/12/05 01:18
... on my iPhone 7 I can’t delete things off my order. It’s a great app otherwise, but that element is so frustrating that it loses two stars in my book. I mean, I just ordered dinner and I had to close the app twice and start over because people changed there minds on what they wanted and I COULDN’T remove those items no matter how hard I tried! One other thing that frustrates me is that when you order something that comes with a dipping sauce, they only give you a few preselected options to choose from. Like I can’t order plain wings and get the garlic dipping sauce with it (so good by the way!). So I’m stuck with a random sauce I won’t use and I have to pay for a garlic dipping sauce separate. They need to make all sauces available to pick from.
Not accurate with delivery
by disappointedGreg on 2018/06/12 22:27
The app claims to tell you where your pizza is, but this is not always the case. Multiple times this has happened where the app says that my pizza has been delivered, but it is still another 30-40 minutes before my pizza arrives tasting like a cardboard box. I have even called the store to ask where my pizza is and they simply tell me it’s on its way. I would order from Dominos more but after the third time this has happened, it’s just not worth it. In total, my last order took an hour to arrive even though the app said it was delivered about 40 minutes earlier. Overall, the app is great and when the pizza tracker used to work for me, I loved the app, even telling friends to try it because it’s so cool, but if slow drivers are just going to mark my pizza delivered as soon as they leave the store, then what’s the point? Try the app out if you want, hopefully you have a better experience, but I’m really dissatisfied with Dominos.
Horrible app; deceptive “rewards program”
by Seashellstew on 2018/12/27 02:58
I’ve had this app for a while and it’s not well managed or thought through by Dominoes - shame on them! They are too big a company to have issues like changing the delivery location, yet the app won’t sync or allow you to change it, and will not allow you to order from the location set by “them” in the app. Don’t bother using their chat feature. It’s a “bot” that can only take an order and is not a real person answering questions. Also, don’t bother calling to use or redeem points that you’ve spend your hard earned money to save. I was told they didn’t know what our rewards were, and to call customer service, but they can’t transfer me because it’s a different number and they don’t know it. This is the most unorganized app & company out there. I doubt they even have real “developers” working on this app much less managing it. Horrible interface and deceiving to tell you to use your points! I’m calling Pizza Hut, then after that I’m calling consumer affairs!!!
Easy, User-Friendly, No Hassle
by WLMSx4 on 2018/03/15 23:23
This is the best app. It’s completely user-friendly, it saves your ‘easy order’ and with a few simple steps you’ll have fresh, hot pizza at your doorstep. I think the app has nailed it with its ability to choose from so many options, from sauces, to cheeses, to topping all with the option to divide pizza with one side with certain toppings and the other side with other toppings. You get a great selection without the hassle of not being to make the choices you want or the app not letting you do something, etc. This is my family’s go-to dinner when practices run long, or homework piles up and there’s nothing to eat. The best part is that they support St. Jude Children’s Research Hospital and with one more step you can (if you wish) donate money to this amazing charity!
Great pizza
by Lost in letters on 2018/12/20 22:58
My husband and I love Domino’s pizza. We’ve ordered pizza to be delivered at least every week-and-a-half to two weeks since we moved to this area seven years ago. We’ve always had great service, yummy pizza and prompt delivery— that is, until recently. For the past couple of months, when we watch the tracker after ordering, it “stalls” at Quality Check and sometimes stays there for a half hour before it tells us that it’s out for delivery. Needless to say, the pizza isn’t at its best when it finally arrives. We understand that there are busy times and we don’t mind waiting when it is busy. This seems to be a regular occurrence now though, week night or weekend. Last week we tried a different pizza place and it came much faster; but it wasn’t even close to being as good as Domino’s. Please, Domino’s, get your act together!
Decent food. Issue with app
by Phc2speedy on 2017/11/02 21:42
I Order Domino’s quite a bit. My kid loves their pizza so I probably order delivery 1 to 2 times a week. I usually order an Italian sandwich. They have a selection to remove the veggies but if you want extra peppers or one of the other veggies even though the plus sign is there it doesn’t work. They barely put any on there to start with and when I order no banana peppers and no onions I see just a few little green spots that I assume are green peppers. I think the receipt should call for more to begin with but lacking that I’d like the option to add more. I can’t. So I order online then call in to have them add them. I’m sure they hate that as much as I do. If someone from Domino’s actually reads these reviews it wouldn’t take a lot to update the app.
Used app a few times
by Kat101907 on 2019/11/13 00:55
So far seems to be working well. Had an issue adding another form of payment, the app said that I had already entered it, but it was not there so when I entered it again it said that it was a duplicate? Maybe it was a user error? I am hungry and ordering pizza through an app - I can’t complain too much, can I? 30 years ago I would have had to pick up my rotary phone and call in to Dominos be put on hold for 10-15 minutes (while they helped other callers), then place my order from a paper menu that I had on my fridge. The one thing that I do miss from back then is the guaranteed 30 minute delivery. Oh well, life goes on. This review took longer than ordering and paying for my pizza. Hopefully my pizza is out for delivery now ;-)
Great Pizza and Great app
by Paulie V2012 on 2018/02/26 03:29
App is easy to use, so I think about what I want to eat and not how to maneuver the app. I like that it stores my last orders (5 so far) and that you can just pick one of those previous orders and then you have a chance to modify it (add a pizza, remove the soda, etc), but it still saves time since I highly customize my pizza. And the pizza is great... I’m Italian and very fussy about my Italian food. Dominos did not used to be my favorite, but they’ve really come along in the last few years. We like the deep dish with zesty sauce and a few of our favorite toppings. This is now our go-to pizza and app for an easy meal. No, it’s not New York pizza (and I don’t order Dominos when I’m in NYC), but that’s okay with me. It’s different from NY pizza, has a lot of flavor and fills the bill here in Florida.
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