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App name
Domino's Pizza USA
Description
Conveniently order Domino’s Pizza from anywhere on your iPhone, iPad or iPod touch. Build your pizza just the way you like it or choose one of our specialty pizzas. Add items from the rest of our oven-baked menu including chicken, pasta, sandwiches, bread, drinks and desserts. And with the Domino’s Tracker ® you can follow your order from the moment you place it until it’s out for delivery or ready for pickup! To install Domino’s for Apple Watch: After installing Domino’s for iPhone, open the Watch app on your iPhone, scroll down, and tap on the Domino’s entry. Make sure “Show App on Apple Watch” is enabled. Use the Domino’s app to order pizza from locations in the United States, not including Puerto Rico. To place an order in Puerto Rico, visit www.DominosPR.com. ¡Pide Domino’s en inglés o en español! Nuestra app se configura automáticamente con el idioma que has escogido para tu smartphone o tableta. Utiliza la applicación de Domino’s para ordenar en los Estados Unidos, no incluido Puerto Rico. Para ordernar en Puerto Rico, visita www.DominosPR.com. FEATURES: · Create a Pizza Profile to easily access to your saved info and recent orders (not required) · Order faster than ever by creating an Easy Order! · Sign up for Domino’s Piece of the Pie Rewards® and earn points toward free pizza! · Pay with cash, credit card, debit card or Domino’s gift card. You’ll also have access to the best pizza coupons and deals. · Use our voice ordering assistant, Dom, to add items to your cart and to select a coupon (iPhone only) · Use Apple Watch to track orders, or place an Easy Order or Recent Order right from your wrist! · Use Domino’s Tracker notifications to follow your pizza order until it’s out for delivery or ready for pickup!
Good
by Broccolifacebleedem on 2019/10/20 06:43
Best app
We Stan
by RFSAGUnebcs on 2019/10/20 06:39
The lava cakses can get it
Love it
by kodi228 on 2019/10/20 06:11
Love it
THE DANKUMS!!
by dankfank on 2019/10/20 05:40
Fire SF!!!!
Fantastic App With Optimization issues
by [rS]Aizen on 2019/10/20 05:23
Overall this app is extremely well designed. One of my favorite layouts of the food delivery apps I use. I give it 4 stars because things are frequently unresponsive. After expanding a tab I’m not able to scroll up and down until I collapse the tab. If improvements were made to responsiveness like that, this app would be perfecto!
Thanks Dominos on Bell !
by Queens Law on 2019/10/20 04:58
ThisBeen ordering from you guys for like 15 years and it’s always been a good experience. Thanks again Happt Holidays !
Woohoo Guy
by Woohoo Guy1 on 2019/10/20 04:21
Dominos is Fantastic!
👍🏿
by Pharmer111111 on 2019/10/20 04:18
👍🏿good
5 stars
by Mrs. Outlaw on 2019/10/20 03:57
Great app!
If you’re drunk
by Domino's Lova fo' Life on 2019/10/20 03:37
Now’s the time to order your pizza, bish. It’s legit awesome. No drunk-y, no drive-y. Yay pizza.
Very confusing
by Kel 67 on 2019/10/20 03:29
Why cat you have supreme, ore cheese, or pepperoni, building is confusing and the list of pizzas you have dont tell what's on them! People have allergies!
Excellent customer service
by CogBurn32 on 2019/10/20 03:21
Always and consistently on point. Hot pizza, pleasant delivery never have issues.
horrible
by w m 3 on 2019/10/20 03:12
takes 15 min to order a pizza🙄
Great!
by S. Jason B. on 2019/10/20 03:07
Gets the message across and my orders don’t get messed up!
Dominos by bundy
by bundzz on 2019/10/20 03:02
Good service and food!!
Domino’s
by shellybpensacola on 2019/10/20 02:23
Domino’s has become my favorite Pizza delivery place! After Papa Johns on Fairfield could not make A half pepperoni and half cheese Pizza and Dominos had just opened on hwy 98 so I started ordering and now I don’t order from anybody anymore!! The pizza and staff are great!!!!!!
Domino’s App
by Sid McT on 2019/10/20 02:20
Such a great experience with the app. It was very easy and effective vs in the past when we would be put on hold for a long waiting to place order. Thank Dominos.
Super
by ebizael on 2019/10/20 02:12
Nice and easy to use
Good app
by Netteee__ on 2019/10/20 02:03
I like pizza. This app makes it easier for pizza to get to my tummy. That’s it.
Domino Delivers!!
by Didninmom on 2019/10/20 02:03
I am hungry and don’t want to drive!!! Thx goodness, domino delivers!!!
The day of the pepperoni
by Knightlysir on 2019/10/20 01:52
Soon brother
Ty
by Sam B 3185 on 2019/10/20 01:50
Food was so a good always could u throw in a extra ranch
Good app with good deals
by RockyRyno42 on 2019/10/20 01:35
I extra super love that they let us pay with cash.
Dude
by dean and lucas on 2019/10/20 01:34
Sweet!
NOT able to add “MY OWN” special instructions - ie, “Well Done”
by GB from LV on 2019/10/20 01:24
I am trying Dominos for the first time in about a decade - The non pizza menu items have no descriptions to describe and temp me into choosing one. I can’t give special instructions - i.e. I like my pizza Very-Very Well done (some burn on the crust and browning of cheese) but I can only choose “well done” and can’t even do that on the thin and crispy crust (not an option). I will say this - If my pies don’t arrive very well done, it’s back to Pizza Hut where I can tell them to “burn it!”
Dope app
by chicagopizzaguy on 2019/10/20 01:01
This app rocks. It just works. They always got the coups
Tracker
by terry bray on 2019/10/20 01:00
I like the idea but when I’m notified my order is ready and it sits for 30 plus minutes before it leaves for delivery is frustrating
Kathleen GANDY
by GDRoman on 2019/10/20 00:54
I keep having to enter the same information with every order. This is very annoying!
Amazing
by PAblosocool on 2019/10/20 00:52
Amazing!!!
Amazing
by niinixoxo on 2019/10/20 00:46
Amazinggg
Payment issue
by xyzcdfs on 2019/10/20 00:43
Payment issue
Great service
by Mosbbberg420 on 2019/10/20 00:42
Though at times they have gotten my order wrong they have taken care of me every single time they work hard and deliver great high quality taste love the cinnamon twist
You should sponsor my band
by The dead rabbits on 2019/10/20 00:32
Hey I think u should sponsor my band we’re called BrBra bush and that’s something to be proud of.
Good app
by Lovetime on 2019/10/20 00:21
Good app
Great, consistent pizza. Well designed app.
by Waferton on 2019/10/20 00:21
I order Domino’s all the time and the pizza is always consistently good. Sometimes pretty good, sometimes very good. The app makes it super easy to place an order in only a few minutes and I love the Pizza Profile addition. Overall, well designed, easy to use app and good pizza with good service as well!
Gift cards are hard to use on the app.
by RahulC on 2019/10/20 00:17
“I am not a robot” part hangs and is hit or miss making it very hard to order using a gift. Good luck if you have more than one gift card to use in one transaction. There is no way to simply add gift card to your account. Dominos, learn from Amazon.
Excelente
by dionycham on 2019/10/20 00:15
Buen servicio rápido
Always easy
by Bbynestle on 2019/10/20 00:10
Online order to the door I LOVE IT
Login
by Johnmc1234 on 2019/10/19 23:55
Do not know why you have to login again and again. Hard to order quickly
It never fails
by gr8smile00 on 2019/10/19 23:50
Great app! I love how easy it is to order my favorite things
Difficult
by Cuco's iPhone on 2019/10/19 23:47
This app is not user friendly. Completely difficult to use.
Always a lifesaver
by Verydoge310 on 2019/10/19 23:45
10/10
Awesome pizza.
by TNT Dynamite 27 on 2019/10/19 23:38
Easiest pizza app out there.
great service and
by hfdddvh on 2019/10/19 23:37
great staff and very well made pizza
I do it fo
by Lee Coretta on 2019/10/19 23:30
Dominos and dem domihoes!!
Payment
by payment 123 on 2019/10/19 23:28
Not accepting debit card, had to pay with a credit card, now will have to pay interest, good job
Great service
by kersting! on 2019/10/19 23:24
We just love Dominos love the service the smile on there face ! We have been 18 years customer.
Great
by trejo77 on 2019/10/19 23:21
Great app really easy to use
Great service
by trevorsautohaus on 2019/10/19 23:17
My order is always correct, hot and fresh when I pick it up. Great customer service. One bad thing is their delivery drivers, drive very aggressively and pull out in front of you, ride your bumper or blow your doors off doing over 60mph in a 40mph zone. The blue and red dominos sign on the roof doesn’t mean you are able to speed and drive like Mario Andretti. Pizza isn’t worth a ticket or your life or an innocent motorists life. Slow it down a bit.
Great App! Fast Delivery! Excellent Pizza!
by pizzapizza546789 on 2019/10/19 23:06
The best delivery in the game today!
Pizza
by Palomacaancer on 2019/10/19 22:58
I love the pizza
Frustrating
by Justin0312 on 2019/10/19 22:44
When checking out, it will never work. Always tells me to call the store. Also, the tracker is useless. No matter what the store will say is in the oven. I will go for pick up (because the app won’t work with delivery) and even though the tracker says it’s done, it isn’t. Just my 2 cents.
Super Easy
by Jen G in NC on 2019/10/19 22:35
Easiest food delivery app I’ve got!
Super easy ordering
by bb52005 on 2019/10/19 22:31
The app saves my previous orders. Always deals and coupons I do not save. Y cc but it’s an option
Easy
by ray ray q on 2019/10/19 22:29
Easy
This app is easy to use
by thmcdaniel on 2019/10/19 22:22
Great Job
Ligma balls
by mike big who cheese hairy on 2019/10/19 22:20
3====D
Best pizza and wings
by gatrnoles on 2019/10/19 22:14
Best food around quick delivery and still cheap.
Store can’t help with app
by JMHTWH on 2019/10/19 22:11
If the app doesn’t work, the actual store is unable to assist
Auburn, CA Dominos is the best
by Deep Dish Champion on 2019/10/19 22:00
The Auburn, CA Dominos is hands down the best Dominos in the country!!!!
Pizza and pasta
by Somones nana on 2019/10/19 21:43
Always fresh and hot. A weekend tradition.
Fantastic job
by Baller9612 on 2019/10/19 21:39
Very amazing and fast service!
Dominos is fantastic
by Chasusame on 2019/10/19 21:34
Have had a rebirth of our Dominos pizza Friday fix. You have reconnected us. Thanks for the good tasty food. And we don’t always get a pizza😳
Coupon codes do not work
by fritz mcgillicutty on 2019/10/19 21:28
Mailed us coupons but app would not accept them. Other than that it works great.
Dominos
by DanoldTurmp on 2019/10/19 21:28
So convenient!!
It’s easy. I like it. Plus rewards!
by Walt1331 on 2019/10/19 21:25
If I could add preferences on each item than it'd be 5 stars
Great app
by dj bunny1376 on 2019/10/19 21:24
That simple great app
Best App
by Baseball Momma Mc on 2019/10/19 21:17
Love the Dominos app. It’s easy to use and never glitches.
Our family’s favorite place
by ccu1990 on 2019/10/19 21:09
Love this little store.. they have always delivered to us in a timely manner and the pizza/ wings are always good... Staff is also amazing thank you for all you do..... We’re always so pleased....
Delivery
by Nacikurc on 2019/10/19 21:03
I like when they have 5,99 pizza but they do charge a lot for delivery ! Plus the people delivering expecting tip ! So it should be free delivery !!!!!!! You will get more customers
Great app
by El General68 on 2019/10/19 20:59
I find this app great! So far,every time I placed an order is delivered as shown in the app. No complaints!
Crash!
by Zaxism on 2019/10/19 20:44
App always has a network error. The only app that does on my phone.
Best Pizza App
by DahliaMamba on 2019/10/19 20:31
Dominoes is the only app I use to order pizza. The navigation is easy and edits are simple. Thank you for letting me order because the other apps have never let me because of my last name. I will always choose Dominoes.
The best pizza place requires the best pizza app
by CodyBug92 on 2019/10/19 20:07
Super easy to use, I always use this app whenever I order a pizza. Plus it keeps track of my orders so I can re order something and it keeps up with the piece of the pie rewards.
Messed up my order + feedback doesn’t work
by corinne2665 on 2019/10/19 19:57
Part of my order got messed up, and the feedback section on the app does not work. Plus the salad I did get had several bad lettuce pieces in it, and tomatoes that were overripe to the point were they tasted funky.
$5.99 deal misleading
by JMaster92 on 2019/10/19 19:55
If your going to offer a deal for $5.99 you need to be more specific on what that means such a picking the right crust.
They need more condiments to add to pizza
by hahizbdhsb on 2019/10/19 19:36
There is no ranch option to add to pizza
Great service
by KPM64 on 2019/10/19 19:27
Great app and great service. Since I like my pizza well done I wished the app had a well done selection. It would be a Five Star then
las mejores pizzas
by mig553 on 2019/10/19 18:59
son la mejores pizzas. me gustan mucho
Great app easy to use
by Dondpapa on 2019/10/19 18:40
This app is so easy to use and I live the feedback of where the order is.
Coupon.
by Mangalll on 2019/10/19 18:21
The coupons are saying a lot.
Dominos Delivery
by Xenolioth on 2019/10/19 18:09
Great service and food, don’t forget to tip!!
Pizza Time
by youngmanninja on 2019/10/19 18:08
THE GOAT!!
Love the app
by Pandamls on 2019/10/19 17:54
Domino’s used to be the worst delivery pizza. They humbled themselves and asked for feedback. They wanted the good, the bad and the ugly and they have used that feedback exactly how it should have been used; to get better. The pizza is always hot, the garlicy crust is great, a reasonable amount of toppings even when you get the 2 or more at $5.99. I’m really impressed by their turn around and if you haven’t given them another chance you should. I don’t order pizza from anywhere else. As far as the app (since that is what the review is actually for) it works very well, you can save credit card information, save multiple addresses, it gives you real time updates, you earn rewards for free pizza... I mean, what is not to like. The only thing I would suggest is the ability to Apple Pay or pay with PayPal. P.S. I’m sure all stores are different but the customer service at the store in Watauga, TX is phenomenal. I order pizza for my husband who works at home and forgets to eat frequently and the driver can hear him recording music and has learned to walk around and bang on the garage door, I order pizza for my teenage daughter at her friends house and I request that they text me when they drop it off and they do every time, I got the wrong order once and I called just to let them know (the order was almost exactly the same as mine and the driver just mixed them up) and even though I told them I didn’t mind the mix up they sent me out the correct order, they never forget my drinks or my sauces and the one time I was legitimately upset by the quality of my pizza, they replaced it so quickly, with no issue, that I was still able to eat with my family. That level of customer service is rare and I just wanted to make sure I let y’all know how great they were.
Fast and Friendly Service
by Samaira on 2019/10/19 17:29
My son and I love dominos pizza, we haven’t experienced any issues and love being surprised when our order arrives before tracker shows on its way. The pizzas we order is beyond exceptional and always fresh. Thank you guys for keeping us happy customers. Sami & Sebastian
Awesome pizza
by Terriwriter on 2019/10/19 17:18
Great pizza’s great coupons.
Inaccurate
by Artexas on 2019/10/19 17:06
Inaccurate information on delivery and driver advised yes the system does not work. So my advise is try at your own risk I just don’t trust it.
Great staff
by Real Cowboy Mike on 2019/10/19 16:32
Always ready and right
Buena comida
by 504yan on 2019/10/19 16:25
Es excelente
Easy as pie
by Big Rich from the coast on 2019/10/19 16:19
Very nice intuitive design. Very smooth to operate. Perfect!
Awesome pizza
by CFA boy! on 2019/10/19 15:58
This is the best fast food pizza money can buy
An inspired app experience
by We Tarred It on 2019/10/19 06:22
Many a night the dominos app has been more than a way to order pizza. It’s been a trusted friend and confidante. The interaction with the delivery person is often times the only significant interaction I have with a people. Excelsior to the developers and the cooks and the delivery crew. Godspeed.
Love this Domino’s app
by devildogbi on 2019/10/19 06:12
It’s so easy to use!
Needles Dominos !
by Tyler.Rowan24 on 2019/10/19 06:12
This location is on top of its game! Even with the most complicated orders from me alone, they never fail us. The wait is never an unpleasant one.
Great service
by DenAli21slance on 2019/10/19 05:32
Always have good service and quality food
Amazon g
by Harry Potter addict! on 2019/10/19 05:32
Have you every been looking at white blank spots and thinking what a. I righting!??? Well you wrote writing. Wrong
Actually a good pizza app
by lilnavysailor on 2019/10/19 04:56
Surprisingly this app gets the job done and there’s a ton of good coupons for pizza
Good food
by pizzalord01 on 2019/10/19 04:55
This chit bananas s lettts goooo
Pizza.
by dark tanyon on 2019/10/19 04:50
Pizza, pizza pizza pizza pizza pizza. Pizza pizza pizza pizza pizza pizza, pizza. Pizza pizza pizza pizza, pizza pizza pizza pizza. Pizza pizza, pizza. Pizza!
How can pizza be this Good!?
by Camila Camilo on 2017/12/02 23:45
I’ll tell you how; You want a delivery driver that’s willing to battle the unstable elements of blistering winds and sheer cold late at night against terrible drivers that impede their journey to deliver said treasure politely and elegantly at your door without breaking so much as a sweat to save your relationship when your significant other complains there’s nothing to eat since you couldn’t get the groceries and all the stores are closed? Yes you do. You DO want the blessings of humanity to ring your doorbell and support your relationship like Atlas holds up the world on his rippling shoulders all the while enjoying the very pizza you ordered in a cozy warm living room while the champions that brought upon a new form of nirvana accept your shillings and tip their cap looking over their shoulder dramatically in the night like Ryan Gosling in ‘Drive’; KNOWING FULL WELL that they are the real heroes and live a life of danger and unprecedented hazards that live on the edge like a 1970s action flick with unnecessary explosions because not all heroes wear capes but all heroes have a uniforms. I PROPOSE A TOAST! TO THE TRUE CHAMPIONS OF FLAVOR ! HUZZAH BRAVE WINNERS! HUZZAH!! - A pleased Customer
Had to remove a star...
by harry_pitz on 2018/05/22 02:34
This app used to be a five star piece of technology. Recently, they’ve made it to where I can’t see who is cooking my food. I liked this. Besides the obvious argument for quality control this feature provides, it also let me know when Facundo was cooking my pizza. At my local Dominos in Jacksonville, my pizza chef is 90% of the time named Facundo. This dude takes pride in his work. I can tell. His pizzas are amazing pieces of work. Pepperonis perfectly space around the pizza; crust always exceptionally consistent in both diameter and doneness. Facundo could be a true example for any Dominos employees, but I believe most don’t care enough to have an example to look up to (based on the 10% of my orders that weren’t cooked by Facundo). Anyway, bring this feature back because whenever Facundo was my cook I would thank him for making my dinner. I always tell my friends that if I open a pizza parlor one day, the first thing I’m going to do is walk in there and poach him off of Dominos’ hands and make him my head chef. Anyway. I hope this review makes it back to him somehow. I’d be more specific of the location he works, but I feel that’s a violation of his privacy. If you ever read this, Facundo, you’re the man. ‘Thank you for making my dinner.’ A million times. So long <3
Slowly Going Downhill for me
by Vicki75006 on 2019/04/20 19:35
Pizza building is sloppy and inconsistent, I almost always order the same pizza, but it doesn’t seem to be made the same way every time. Mostly, it’s not about the amount of ingredients, but the way the pizza is put together. My pizzas have been looking a bit lopsided recently. The Ingredients are not always dispersed evenly, in that there might be an inch or two of lonely crust or the toppings are not evenly placed. And the crust? Sometimes it’s perfection, most times undercooked. And I just do not understand delivery time...I live about 5 minutes away, so why does it always take 30 minutes or more, regardless of day or time? As to the app itself, please quit changing it. I used to know who was making or baking or quality checking, now the person is simply identified as ‘a team member’. And no longer do you have options for extra or light cheese or sauce. That is VERY important to me, since your regular portion of sauce is overwhelming to me and I liked being able to order light sauce. I’m disabled and live in a very small town, so perhaps I should just be grateful to have a Dominoes that delivers. But, y’all gotta get better, cause PB&J sandwiches are sounding better al the time.
Dominos has outdone themselves
by SilasZB on 2017/09/23 05:06
Now as I'm sure many of us know, Dominos used to have a rap for being "cheap and inauthentic" pizza. As someone who orders Dominos a lot, I agree, it was definitely nothing compared to now. In my past 12 orders, I have received extremely great customer service, expedition of delivery, great deals, and AMAZING food. I regularly tell people to order from them more, no matter what their opinion of what their last experience might've been. Dominos to me, is a leader and example of how a business should progress in the 21st century. Everything that Dominos has done in the recent decade has been a groundbreaking improvement for the company. I only order from Dominos and will continue to until the day I die. I love you Dominos. Thank-you. Side note: the app is awesome. They keep you 100% updated the entire way through the order and very happy, friendly reminders from the employees when they're on their way and outside. Update: I've probably made around 40-50 orders in the past year using the app. Absolutely still the best way to get the best pizza!
Greatest Service in a long time!
by Jacob0032 on 2018/07/01 05:40
We’ve lived in the Lent’s area of Portland Oregon for the better part of about 40 years now. We’ve ordered Dominos about once a month for the majority of the past about 10 years. Our home store is the one near Eastport Plaza. Until recently there’s always seemed to have been something wrong with our order; wrong order, wrong toppings, items missing (like bread bites or soda.) we’re ordering again tonight because the last couple of months we’ve had incredibly great experiences! Nothing has been wrong and everything has been even better great! (I should also mention this is not only for delivery, but occasional carry out as well) Not sure if there’s a new manager, or a different crew (I do notice there’s usually someone training on something, so I’m guessing there may be a bit of quick turnover as is the case with most fast food type stores) Anyway! Whosever running things for the better there please keep on doing what you’re doing because it’s definitely working! Thanks
Used to be good
by a barracks marine on 2017/10/31 03:19
My last two deliveries was absolutely horrible. The app would say this person has left the store at this time but I wouldn’t get My pizzas until an hour later when it’s in between warm and cold. Three months ago was the worst where it took them 3 hours to get my pizzas delivered in two separate deliveries...I don’t know why I couldn’t get them in one delivery when I only put in one order. On that note one of the pizzas was wrong. I complained only to feel like I was being shrugged off to an excuse of “ we’re really busy on saturdays”. If that is so then hire some more people to work Saturday’s and give me my pizza in a timely manner! On top of that not all pizzas are consistent with one another in taste and quality. The first time I had break sticks here, it was absolutely amazing! Then the last two times it was mediocre so I never get them anymore. Sometimes there’s just enough sauce which is amazing and then other times the sauce is overflowing the pizza as if I ordered extra extra sauce and then there are times where I have to question myself whether or not they forgot the sauce.
The Pizza Is Suddenly Really Good
by Hartdoc on 2018/12/21 15:49
I have not ordered Domino’s for years because the product was no better than grocery store frozen pizza. I needed a pepperoni pizza for kids, and I decided to order one of the new pan pizzas for me. When I picked up the pizzas and opened the first box, I was so surprised by the appearance of the product. It was smoking hot, the pepperoni was crisp and sizzling, and the hand tossed crust was blistered, crackly and perfectly, very slightly, charred. It was magnificent! I opened my pan pizza (sausage, jalapeños, diced tomatoes, and onions). It was equally fantastic. A bit of the cheese, just the right amount, was all the way to the edges of the crust creating that yummy, chewy, crispy edge that is so addictive. Dominoes, I salute you. You figured out pizza is supposed to be amazing, and that is what you are selling now. I am back; I’m a Dominoes customer and even a fan now. If you have not tried Dominoes lately, roll the dice. You can afford six dollars. That’s all it takes (with the coupon) to get a pizza. No other pizza company is providing the value Dominoes does at the moment.
Palm Coast Florida Flagler plaza best in all of Florida!!
by My favorite game!! on 2019/10/17 03:18
I live in Seminole woods in Palm Coast, Florida. They are hands down THEE BEST IN THE STATE. And I never worked there, lol nor do I know anyone who does. But they are soooo clean. So efficient. Fast and prompt. Always courteous. I can’t say enough about them. I’m just glad they are in my delivery zone!!!! Hahahahah! P.S. tip ur drivers people. These guys u trust with ur food. So they trust u will help them make minimum wage with tips. I was surprised to find out tips are their primary income. They really don’t get an hourly wage. Again.....I’m a nurse. I’m not an owner of this restaurant and I honestly don’t know anyone who works there. I order frequently a few times a month but never caught names. It’s usually delivery. And always a different person at my house answering the door and a different delivery person. I just really feel credit should be given where it is deserved. They have never ceased to NOT impress me. And for me to leave a review is ....well let’s just say this was my first time. 👍👍👍👍👍. 👌👌👌👌👌. 💯💯💯💯💯 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Good pizza, outrageous delivery charge
by juvijul on 2018/12/04 17:23
My whole family really enjoys dominos but we only get it sometimes and only if we can do pick up. Last time we ordered it was a $2 charge not including drivers tip which we always tip between $3-$5 depending on how much food we get. Im talking normal amount for a family of 6. I just went to put in an order and Chose delivery because I have had multiple back surgeries and I’m having a very difficult day. I put the order in and it was going to cost almost $4 for delivery, not including drivers tip. The dominos is less the 5 minutes from my house with not even a busy street or a red light to separate us, the less than 5 minute includes us literally getting in and out of car. It would cost me more in delivery fee and tip for delivery today than to order another pizza. I am going to reluctantly pick up because I promised my daughter dominos to celebrate getting her braces off. I don’t know if I will be a returning customer ever again. As good and convenient they are for take out they are extremely overpriced for delivery. I feel bad for their drivers because I’m sure this fee is cutting into their tips.
Ordering experience
by Fifi & Lissa on 2018/07/19 02:45
We are here on vacation and my grandkids wanted pizza. So I looked up the number to Dominos and I was moved 3 times to 2 different stores. I finally was upset after being moved around for 45 minutes. Spoke to a VERT RUDE worker who called herself a manager named Jessica. If she worked for me I would have to let her go as she didn’t care if I got pizza for my family. I then ask for her manager and was told very worker there was a manager except drivers. I was very upset because she told me she couldn’t and wouldn’t help me place my order. I needed to order online so they would know who’s store delivers to the hotel we are staying at. I own a business for 31 years and is a delivery company I would never speak or allow any of my workers to speak to my customers the way Jessica spoke to me. I will call her owner of that store tomorrow and have a few words with Manny as she told me that was her manager. I love the app so I never have to deal with a RUDE PERSON LIKE JESSICA AGAIN WHEN I AM ORDERING MY PIZZA.
The home of Awesomeness
by Depoppy on 2019/07/07 22:05
The changes that they have made with all of their food options and recipes have made them a favorite option for when we don’t want to cook or are craving pizza, pasta and their heavenly cheesy breads. We stopped ordering from them 20+ years ago and never considered trying them again until they started advertising all of the changes they had made. We were amazed at how much they had improved everything on their menu and added in so many new items. The only thing I don’t like about the app is that you can’t go in and edit or remove expired methods for payment . When checking out there isn’t a place to include a tip which is frustrating when you don’t have smaller denominations of cash on hand and they can’t make change. They fixed the problem on the online site, but have yet to do it on the app. If they would fix those issues they would have one of the better ordering apps out there.
Fab customer service! Check this out... WOW!
by AppAid on 2017/10/20 20:42
We ordered 2 pies (always thin crust) and as usual they were delivered promptly. After the delivery person left we noticed that one of the pies wasn’t the right crust (wasn’t thin crust) We called and they read the order back saying that only one of them was ordered with thin crust. We checked the app that we ordered it on and sure enough, THEY were correct. In spite of it being our mistake (we forgot to add thin crust) they immediately put the manager on the phone and he told us “no problem, we will send another pizza out with thin crust at no charge!!” We told him that it was ok and not to go to any trouble... we will eat the pie because it was our mistake. He said “No, it’s no problem I see here in your history that you always get thin crust and are loyal customers, so keep the pizza that was sent and the thin crust is on the way” We were happily surprised and grateful! Way to go Domino’s! Thank you! That is customer service at its best!👍👍
Kasson, MN - hard workers
by Mplagge on 2019/06/06 01:36
First - this app is really intuitive and easy to use in comparison to others I’ve used. Second, I was in the store the last time I ordered and waited for my meal. It was incredibly busy. The owner or manager was there working right along with his employees. It was impressive to see him keep an eye on every moving piece and help those that were struggling. I noticed that he moved a few people around to different stations, so I was assuming he really knows his employees and what they do well. The drivers would come in for more orders and he was making sure everything was going well for them. The store had a handful waiting, and he’d keep having his workers check for our order. He was also motivating them to keep moving. He said to them “if you stop moving or slow down, we are going to get way behind.” He was so nice but yet being great at keeping them on pace. He seems like a great manager for these high school students.
Great pizza and flawless app functionality
by Azrael Park on 2019/05/02 02:09
I applaud Dominos for their various creative methods of gaining ground in the real estate of pizza delivery in ways that are innovative and based on classic customer service. I'm glad their app delivers these features in a clear and accessible layout without hype or confusing technical issues. They let you earn free points for pizza you buy from anyone (direct approach to market research rewards). They throw up 'pizza hotspots' for deliveries because now a days people aren't always stationary. They insure carry out orders against just about anything. The Domino's Tracker, which is a trademarked progress bar for your pizza order, gives you realtime info that helps to know that you're being taken care of. And I learned all the above while placing an order. The app is quick to use and does have lots of 'save this...' checkboxes for your orders, locations, etc. which are, at first a little visually overwhelming but is well explained and makes a ton a sense to save time. I don't keep many restaurant apps on my phone because they usually abuse the few bucks they save you to see you as a spam bucket, but the dominos app has been great. The only feature I feel is missing is a rough ETA on the final Tracker page - however I'm sure some people get too edgy about the exact time. The estimated time is shown at the final ordering screen. Keep up the great dev work!
Five to one stars - WRONG location
by Insulted and Cured on 2018/11/10 02:32
If you change the location after loading the cart and then use the easy reorder button it will place the order to the original location not the one you just tried changing it to and not warn you so your pizza will be one place and you another. Then when you arrive to pickup they’ll tell you it’ll be ready in 10. You’ll wait 20 they’ll finally figure out your pizza is across town. You’ll reorder and pay a second time at the Carryout location and you’ll call the store across town to try to cancel your wrong order. You’ll then sit on hold for 15 minutes and the manager well then call you a liar, say “well you should be more careful next time ordering online” and then he’ll hang up on you. That’s all he’ll say that’s it and then he’ll freaking hang up on you. You’ll walk out totally astounded totally forgetting you ever wanted pizza in the first place. Five stars for Dominies new weight loss program. I’m actually cured of pizza cravings now for like several months. But Dominies, your service and app have major glitches. Oh and I’m selling all my Dominies stock at market open on Monday. It’s my way of hanging up on you. You can keep my $18.
Domino’s Won
by JacquelineKennedy on 2019/09/21 23:09
I was a hardcore Pi*za H*t fan for a number of years as it was all that was offered in my hometown. They were outrageously priced and didn’t deliver to my home, but it was pizza and it was what I thought was good. When I moved to the ‘big city’ I finally learned what pizza-making and delivery is supposed to taste like. Domino’s has an insane menu and I was a bit overwhelmed at first because as a child because then it was just simple pepperoni and cheese. They have SO MANY options and pairings I’d love to know just how many combinations there are. On top of being able to get so many different types of pie, there’s additional delicious food to choose from. Then the best part— the Tracker. It’s the coolest thing ever. I love being able to check and see where my pizza is in the store and knowing who’s doing an amazing job at it. The delivery is quick and painless and I love all the drivers. Most importantly, I love you Domino’s, you’re so good to me.
Piece of My Heart
by IvyGirl6 on 2019/03/31 01:28
Not even mad that Domino’s is the only pizza place that delivers to my house. The app makes me want to be the one to order when somebody wants pizza because I gotta get those pieces any chance I get. My friends can Venmo me the money for their pizza as long as I get my free pie reward. The access to coupons is simply amazing, there’s always a deal on something delicious that everybody wants. My one and only problem is that there is no estimated delivery time. I only live 5 minutes from a Domino’s, and as helpful as it is to know when my driver left the store, it would be even nicer to know if it’s going to be 15 minutes between my order being completed and a hot pizza in my hand or 45 minutes because the store is slammed or my driver is making multiple stops. As long as I get my piece of the pie rewards, Domino’s will have a piece of my heart. I 🍕 U 4ever Domino’s.
Amazing app, but I just wish it had this one thing
by RaphaelTK on 2019/04/08 03:06
I love this app for dominos. It just feels so much better to use than the website, which sometimes gets errors. I order pizza essentially every week and I never use this app for one simple reason. You can’t tip through the app. That’s literally the only reason why this isn’t 5 stars. Despite this being better than the website, I almost never use it. I’ve tried multiple times and can’t figure out a way to be able to tip the delivery driver through the app, so I only use the app when I order for pickup. I love dominos food and I love this app, and maybe it could use some updates to make the font and user interface a bit cleaner and more modern, but I would definitely use this app over the website if I could just tip through it. It’s an amazing app that they did a great job on, they just haven’t updated it with this crucial feature that’s on the website, at least to my knowledge.
CRASH CRASH CRASH CRASH.....
by Scott_Davidson on 2018/08/25 22:32
Hire better developers. It crashes and crashes and crashes and now I don’t even know if Dominos even took my money or if my order is on the way or not. I can’t open the app or reinstall it to restart it from the beginning because it crashed at checkout amongst all the other previous crashes making me have to change my location and refill my cart several times, I couldn’t believe I finally got so far as the checkout screen, then you didn’t even give me an option in the GUI to add a tip so now I have to figure out how to pay a cash tip to your driver. I’ll walk to an atm somewhere nearby, hopefully they can break a 20. You just keep crashing and won’t let me start over. Garbage. Apps don’t crash this consistently and in this many different places in the app with decent, experienced, and skilled developers working on it. Millennials now get a 2 year computer programming degree or teach themselves Swift over the summer and all of a sudden they think they can and want to build apps for multi million dollar corporations. Dominos needs to rebuild the app and possibly something on their servers.
I wish it were better
by Jellafish on 2019/10/02 01:53
Not often than not I end up having to call. Either the order won’t go through or the app won’t support a change I want to make. I usually get the chicken bacon ranch sandwich and ad mushrooms. It’s entirely impossible to make changes to sandwiches on the app, not possible to add or remove anything. It doesn’t want to connect to my rewards account so that I earn points, when it is actually functioning, or I don’t want an unsupported change to an item. I haven’t even used the app in months. Decided, after a stressful day of work, to relax and order in. I told my boyfriend to call Domino’s. He asks me why I don’t just use the app... So I opened it and remembered immediately why I haven’t used it in so long. Legitimately, I was so frustrated that we decided to just do something else for dinner. Think I’ll just delete at this point. The only really good thing about the app, when it works for my needs, is that you can see by the minute what’s happening to your order. That’s the only reason this is a two star and not a one star review.
The app does not align with the actual output of my delivering store
by Holyfishpast on 2019/04/02 01:41
It seems as though The Dominos location that my order defaults to is unable to handle the orders that are placed. I’ve given the app and my local Dominos quite a few chances. Each time, the app estimates 20-30 minutes for delivery, yet my pizza takes well over an hour to arrive. The app will also “track” my order, but will tell me that my order has been delivered long before my order has even left the store. There are other locations nearby, but I have yet to locate an ability in the app to select my location of choice. I would appreciate the ability to choose my store since my “neighborhood Dominos” cannot keep up with demand. The associates are also no help and are very quick to answer a phone call with “your order has already left the store” (with no estimated time known ) after I’ve already spent 90 minutes waiting on one pie that I was quoted 30 minutes for. Please, make your tracker accurate, and if it doesn’t already exist, add the function to choose your store location.
Why do I waste my time with this company?
by Invictus4747 on 2019/09/02 03:44
I tried to order something about an hour before close, and they canceled my order. I didn’t receive a call about it so I tried to call and they hung up the phone 3 times rather than answering. I was going to be polite and ask why they canceled my order. The 4th time I called, yes I was being that petty, the lady answered and I asked why my order was canceled. She said they were closing early because they ran out of food. Doubtful, but whatever. Then I said that in the future they should call when they cancel an order, because they never do (yes this has happened more than once). Then she told me they did. I never received a call and if they did call, why would they end my first 3 calls? This company clearly doesn’t take the time to train their employees on basic customer service, or common courtesy, and I’m beyond disappointed that this keeps happening. It’s obviously just about the bottom line and not the customers. I hate being this person and putting only one star, but this ridiculous and I’m done with this company’s crap.
Worst Customer Service
by Hhcfcjycf on 2019/04/17 22:04
Not only do they not have a direct number to any sort of customer service line, but they also don’t say anywhere that if you pay through the app that you will have to give them your ID for payment. So, after leaving the note on the order “don’t knock, leave at door”, they cancelled my order. And I can’t answer the door because of severe anxiety. Oh, and that’s not all, because my ex used to be the one to have his phone number listed, and answer the door, due to my severe anxiety, they didn’t call me to tell me they cancelled the order. Nope. I had to call the store, another incredibly difficult thing for me to do, and find out they not only cancelled my order but called my ex as well. You’d think that’d be everything but nope. I ordered it using points so I only had to pay for the delivery charge and those weren’t reimbursed. When I called the store I got some snotty girl too who was all “you can reorder but yeah we had to cancel your original one”. The only decent pizza place that delivers, and I don’t ever want to order from them again. Thanks for nothing.
My night in a nutshell.
by Golfey97 on 2019/10/05 04:31
So tonight I went to the joker. It was a pretty good movie I’ll give it a 7.5. Afterwords came back to my house with my buddies and my wife, she’s in the basement watching our TV show without me. #Bummer So me my buddies end up sitting in the kitchen we’re drinking bourbon and we think to ourselves dang we’re hungry. So what’s the next logical step either we’re making a crème brûlée or we’re ordering a pizza. Guess what guys, we ordered a pizza on this fantastic app! Needless to say if your wife is ever watching the show that you’ve been wanting to watch with her without you and you end up in the kitchen hungry as could be drinking bourbon with your buddies, this is the app for you because the pizza from Domino’s pizza is the best. The best in the west or in this case the Midwest. #htown #kansas #werethethreebestfriends #pizzahutsuck #lactoseintolerance #shouldwehavetippedmore #beansfodayz
AVG But time to be more inventive
by Devontey Lee on 2018/09/30 18:51
Pretty good experience. Rewards is good but a modification to it like double the rewards during football Sunday would amp the sales up. Person who continue to order during Football days usually buy a decent amount of pizza. Being rewarded double or an extra for a purchase limit ie($25 or more) during Sunday should give you an extra 10points or something. To be honest if Pizza Hut delivered in my area it would be tough competition being that they have the same deal. If you want to demolish Pizza Hut into the ground then you have to adapt to the changing factors like they did. They seem that Dominoes was getting more order due to a dollar difference in their pizza deal from 6.99 for each product of select items to dominoes deal of 5.99. Hopefully some reads the review and thinks about cashing in on promotions with potential partners like NFL. Especially during breast cancer awareness month.
Always fantastic experience
by kaitlyn&sam on 2019/03/10 06:54
I order pretty often and I have never had a bad experience. One time they forgot my sauces which really wasn’t that big of a deal. Food is always delicious. Drivers always friendly. Almost always super quick. The app is great. Super easy to navigate and use. Never have had any network issues or anything of that sort. Love the different features that make ordering online easy and efficient. Not to mention just feeling comfortable with the fact that you know you’re getting what you paid for, having it delivered by a friendly and well kept/ clean person, it will be quick, and the most important, knowing that in the rare occasion that there is a mistake, you will be taken care of no questions asked. Oh can’t forget the tracker. Gotta love the tracker. Honestly, hands down, BEST FEATURE.
The Best Pizza Lady Ever!
by Louie Conner on 2018/12/19 22:32
Joanie is so good to my daughter! We of course are regular customers but we are because of the way she manages this store. In fact the entire staff is great but I would guess it’s because she leads by example. She always goes the extra mile and for even the simplest order there’s something extra or special put into the transaction. She noticed my daughter and complimented her behavior once and afterward my daughter just came to love her, we both do and live the store. We won’t get pizza anywhere else. An example of the extra effort she puts into things is like for my daughter’s birthday I ordered I guess around 20 pizzas. When we got to the party every single box had a special birthday wish to my daughter. All unique and all extremely thoughtful. I can’t say enough good things and I’d like to be clear that we only came to know her through doing business at this store so it’s not like we’re friends outside the store or neighbors. Another example is once I made a comment that my daughter didn’t feel well and when we got home there was a special message for my daughter again from Joanie. She’s the best and deserves far more accolades than I could ever write here. Please treat her well and commend her and her store! Thank you, Louie & Irelyn Conner (daddy & daughter)
OK app. Please fix a couple of things.
by Randall King on 2017/11/19 22:11
It accomplishes its purpose. Good app overall. The first request I have is that you add Apple Pay support to the app. I am not going to save my credit card info with every merchant with whom I make a purchase (including Domino’s), and it’s inconvenient to have to type it every time. Plus, Apple Pay is more secure. If not this, then please add the ability to auto-fill my credit card information that’s saved in Safari (iCloud Keychain). Next, the app should have configurable notification settings. I enabled notifications so that I can be notified about orders I place. The app subsequently sent me spam notifications about deals they have. Please add granular controls so we can disable notifications about specific things like deals. I had to disable notifications completely in the meantime.
Dominos Delivery
by Mel Mae on 2018/07/14 20:46
For the last few years, on an almost weekly basis, I’ve ordered pizza delivery from Dominos for the family. Each time I pay an additional $1.50 for ranch dressing PACKETS. I buy the packets over the cups, paying the extra $1.00 fee for each, because they are Ken’s ranch dressing, which everyone prefers. This worked fine while I lived in Dallas. However, since moving to Fort Lauderdale, I’ve received the packets maybe twice. Each time the driver apologizes for the mistake, tells me the packets “are for salads,” or offers to return to the store and deliver later (once the pizza is cold and/or already eaten). Occasionally, they’ll offer to refund my money, which NEVER happens. I’ve spent several hours on the phone waiting to speak to a manager about this issue and even filed formal complaints with corporate to no avail. I estimate Dominos has stolen over $50 of my hard earned money by not delivering my order correctly or refunding my undelivered items. Thus, my two star rating for decent pizza, but horrible customer service!
The food is good...but the app is awful
by MamaGr on 2019/08/13 02:41
This app makes no sense. They made it to be dynamic and nice to look at, but in doing so, they circumvented their primary goal of making it easy to order their food. I found many examples of this in the 10 minutes it took to order a pizza - the coupons slide across the screen with no warning, the text is far too small and has poor contrast (so you can’t read it), the lists of toppings should be visible at all times (like on a normal paper menu) without having to scroll, the sauces add-ons for the breadsticks and wings are not set against a contrasting background (so you can’t see them), the sub menus are infuriating... I could go on and on. Then when I was finally ready to check out, I entered my card info and could not click the ‘continue’ button! By the end of my app experience, I was so hungry that I just clicked cash because I honestly just wanted to be finished with this app. Maybe the real purpose of the app is to make you so frustrated that you want to use your phone to call and talk to an actual person...
Useless.
by Groovy gravy on 2017/11/28 23:03
The app is fine. The pizza is decent, but the service is pathetic. I will no longer order from a place that is unable to read simple instructions. They charge you for sauces that they never bring even though they should be double checking their orders before the driver takes off for delivery. I even write in the special notes section “double check the order for accuracy“. The manager says it’s the driver’s responsibility to double check the order and the driver claims it’s the cashier’s responsibility to double check the order, but all I know is that I’m the customer and it’s not my responsibility to make sure they got my order correct. I’m deleting the app because I’m no longer spending money with these morons that cannot follow simple instructions. Collecting money on an order that was not for filled is basically theft. The support they give to the NFL is also another fine reason I’m looking forward to no longer spending any money with them, if you don’t like this country get the out and go wherever you think is better.
Love it but
by LidlBob on 2019/04/27 00:01
I love this app, and dominos, and especially my local dominos. Easy ordering, A+. Two things would be super helpful, though. It would be nice to be able to see the price of items before you add them, and as you go, like how much am I raising the price of this pizza by adding additional toppings. The biggest problem is there doesn’t seem to be any option to add a tip when you pay with a card, not at checkout, nor on a receipt when the pizza arrives. I’m sure this issue leaves a lot of drivers tipless, and that is a massive bummer. If I didn’t think about this, and it was one of the many days I don’t have any cash on me, idk I’d feel awful and have to offer my pal some candy, a back rub, something. Y’all don’t want me down at the store trying to insist they let me help mop. Too many people don’t tip properly as it is. It’s so sad, please don’t make it easy for the non-tippers!
Needs a new update
by Nick Gianna on 2019/03/04 19:35
This will be the 4th time I’m trying to place an order through the app. After adding what I wanted and I get to the checkout part, I place the order and it tells me that there was an issue with the payment. Which there shouldn’t be because I do have the funds. In the same message it gives me a number to call and it turns out to be one of the stores, which turned out to be ZERO help. I try telling the guy on the phone what’s happening and he simply hangs up. I call again about just placing my order and as soon as I mention the free pizza I earned he hangs up! Now I’m of course gonna order more than the free pizza and I love dominoes, but if this problem is going to keep happening to me well I’m sorry but you guys are going to loose a loyal customer. Please can we rectify this issue???
Saved our marriage!
by SDManthey on 2018/03/11 00:58
This app is very easy to use and the ability to schedule a delivery for later is genius! With my wife hard at work in the kitchen, I can smell disaster coming. This app allows me to schedule the pizza for 20 minutes after she says dinner will be done. We all sit at the table and poke inquisitively at a main course that is so over-cooked that it is not recognizable anymore. This is balanced by the still frozen in the center side dish and nearly raw vegetables. But wait, who is that at the door? The delivery driver! He saves me from what is sure to be a trip to the ER and months of abuse investigations from child services for making my children eat what we lovingly call my wife’s gourmet feast. Thank you dominos! Saved by the app and not having to hide in the garage while I call dominos on the phone!
Was a good app until now.
by eeeeeeee-money on 2018/10/04 22:09
I have been using this app for years now. I tried placing an order online using a debit card with sufficient funds and when I tried to finalize everything told me that there was an error. So I was like “ok maybe I didn’t add enough money to my card” but that wasn’t the case. After it told me that there was a card error the only option to click next was “Okay”. So I tried to re-order and use my debit card once more, and it still said it failed. At this point I figured it was something to do with my bank, maybe a bill hit me at a coincidental time. But nope, I just see that I was billed twice and over $40 had been taken out of my account. I called my bank to try to file a dispute. When I had told her the situation she told me that she was only seeing one transaction bounce back, however she did see the one failed attempt go through. After she told me that and I had filed the one claim I called my local Domino’s to see if they had received the money and or my order. They told me they haven’t received either. This has been my only issue with this app, I have had no other complaints or disappointments up until now. I would recommend adding a feature that says “Please do not try to pay again, for it might make a duplicate charge” like I know most apps do. Please don’t overlook this. I am extremely upset.
Love the tracker!
by Miss Brazeau on 2019/01/18 00:01
I do enjoy watching my meal’s progress! And I don’t have to worry that my order was misunderstood. In the past month or so; however, I have had trouble logging in (it doesn’t recognize my email when I use the @ from the numbers keyboard) AND once I do get in I have only been able to order using my previous orders - the app crashes (looks like it is going to a website and hangs on a blank page) when I try to create or edit a pizza. Thankfully, I usually order the same thing. I won’t just call the store, because I want to earn rewards. Also, there are better pizza places that deliver in my area... the convenience of the app is the only reason I buy Domino’s. January 2019 and I still cannot create a new pizza! Once this order is done I will have earned a free pizza. I will get that and quit Domino’s. There are several pizza places in the area that have much better quality, and the gas will be a lot less than a $3.99 delivery charge. It’s too bad that the company doesn’t monitor their reviews and fix the problem.
Very Convenient but App Could Be Better
by Chris Giddings on 2019/01/06 22:04
The app is decent. It's great for placing orders and I love how it let's me know through my Apple Watch that my order is being made or is on its way for delivery. The UI could use some work though, and the app often forgets my login details after new versions get downloaded. I think the ordering process in the app is the minimum of what I expect. I think improvements can be made which would greatly increase my satis-app-tion. 1) A visual representation of my pizza would be nice. I like how Subway's recent app update presents my subs and lets me adjust toppings and the like. 2) An AppleTV app would be awesome so I can order using my Siri Remote and get notifications on my watch, phone, tablet and laptop at the various stages of my order. 3) It would be great to see some details on my pizza delivery person, similar to how Uber gives me details I can confirm with my Uber driver. 4) Some iOS specific touches would be nice. Swipe to remove an expired card for example… 3D Touch to see ingredients on a pizza before I tap six times to order the damned thing… Even an Easy Order button in the iOS dashboard (with weather and news) to let me order my Easy Order with one touch. All of these would be much more helpful from my pizza app than the digital assistant bot they added…
Great store!
by bbbkelly on 2018/10/13 21:32
I love this store. Pizza is always ready quick and good just like I like it. I do have one problem. I actually worked in a dominos as a teenager as a customer service rep. I liked it a lot but always tried to be polite to my customers. BUT When I use the drive through at this particular dominos they literally just look at me and same “what was the name...?” In stead of “welcome to Dominos how can I help you?” This seems picky but it’s just rude for them to be so brash. I know working in fast food can be one of efficiency but you gotta have good customer service to keep your customers. Please work on this. It gets more annoying the more I go. I am a business owner myself. So I know how important this is. I fully support this store. I know this can be fixed. Please fix it from a valued customer. Thank you!
Not accurate with delivery
by disappointedGreg on 2018/06/12 22:27
The app claims to tell you where your pizza is, but this is not always the case. Multiple times this has happened where the app says that my pizza has been delivered, but it is still another 30-40 minutes before my pizza arrives tasting like a cardboard box. I have even called the store to ask where my pizza is and they simply tell me it’s on its way. I would order from Dominos more but after the third time this has happened, it’s just not worth it. In total, my last order took an hour to arrive even though the app said it was delivered about 40 minutes earlier. Overall, the app is great and when the pizza tracker used to work for me, I loved the app, even telling friends to try it because it’s so cool, but if slow drivers are just going to mark my pizza delivered as soon as they leave the store, then what’s the point? Try the app out if you want, hopefully you have a better experience, but I’m really dissatisfied with Dominos.
Horrible app; deceptive “rewards program”
by Seashellstew on 2018/12/27 02:58
I’ve had this app for a while and it’s not well managed or thought through by Dominoes - shame on them! They are too big a company to have issues like changing the delivery location, yet the app won’t sync or allow you to change it, and will not allow you to order from the location set by “them” in the app. Don’t bother using their chat feature. It’s a “bot” that can only take an order and is not a real person answering questions. Also, don’t bother calling to use or redeem points that you’ve spend your hard earned money to save. I was told they didn’t know what our rewards were, and to call customer service, but they can’t transfer me because it’s a different number and they don’t know it. This is the most unorganized app & company out there. I doubt they even have real “developers” working on this app much less managing it. Horrible interface and deceiving to tell you to use your points! I’m calling Pizza Hut, then after that I’m calling consumer affairs!!!
Easy, User-Friendly, No Hassle
by WLMSx4 on 2018/03/15 23:23
This is the best app. It’s completely user-friendly, it saves your ‘easy order’ and with a few simple steps you’ll have fresh, hot pizza at your doorstep. I think the app has nailed it with its ability to choose from so many options, from sauces, to cheeses, to topping all with the option to divide pizza with one side with certain toppings and the other side with other toppings. You get a great selection without the hassle of not being to make the choices you want or the app not letting you do something, etc. This is my family’s go-to dinner when practices run long, or homework piles up and there’s nothing to eat. The best part is that they support St. Jude Children’s Research Hospital and with one more step you can (if you wish) donate money to this amazing charity!
Great pizza
by Lost in letters on 2018/12/20 22:58
My husband and I love Domino’s pizza. We’ve ordered pizza to be delivered at least every week-and-a-half to two weeks since we moved to this area seven years ago. We’ve always had great service, yummy pizza and prompt delivery— that is, until recently. For the past couple of months, when we watch the tracker after ordering, it “stalls” at Quality Check and sometimes stays there for a half hour before it tells us that it’s out for delivery. Needless to say, the pizza isn’t at its best when it finally arrives. We understand that there are busy times and we don’t mind waiting when it is busy. This seems to be a regular occurrence now though, week night or weekend. Last week we tried a different pizza place and it came much faster; but it wasn’t even close to being as good as Domino’s. Please, Domino’s, get your act together!
Great Pizza and Great app
by Paulie V2012 on 2018/02/26 03:29
App is easy to use, so I think about what I want to eat and not how to maneuver the app. I like that it stores my last orders (5 so far) and that you can just pick one of those previous orders and then you have a chance to modify it (add a pizza, remove the soda, etc), but it still saves time since I highly customize my pizza. And the pizza is great... I’m Italian and very fussy about my Italian food. Dominos did not used to be my favorite, but they’ve really come along in the last few years. We like the deep dish with zesty sauce and a few of our favorite toppings. This is now our go-to pizza and app for an easy meal. No, it’s not New York pizza (and I don’t order Dominos when I’m in NYC), but that’s okay with me. It’s different from NY pizza, has a lot of flavor and fills the bill here in Florida.
Best restaurant app!
by Miss_Creant on 2018/02/12 03:29
It is so easy to select your items and place your order. You can save your previous orders so that you can re-order them with just a mouse click or two, even applying the coupons you used in the past. The real time tracker is a great idea, but doesn't always seem that accurate. It would be neat to see something more real time visual like a GPS tracker that shows where the driver is on a map like Uber does. I didn't used to eat Dominos pizza, but they made it so easy to order that I order every week now. I also really like their rewards program. The app tracks that too so you don't have to wonder how many points you have and then have to log into a different app. And also reminds you when you have free pizzas, which is really cool.
GREAT SERVICE
by An appreciative customer on 2019/05/20 22:00
I stopped at this store today and asked what the specials were for the day. A very nice and professional woman by the name of Victoria explained the options of the day. When I started to place the order, it indicated that for that special it had to be placed online. So, I downloaded the dominos app and Victoria helped me navigate to save time and since I had never used the app before. I can easily say that it is due to employees like Victoria, that an impression of dominos results in a positive or negative experience. It is the way you are treated with any business, that makes a positive or negative impression of the name. I will definitely be back often, due to the professional and courteous manner that Victoria treated me. I hope dominos recognizes the value they have in such a dedicated employee as Victoria.
USEFUL AND HELPFUL APP!!
by Fenderstratguy on 2019/09/22 04:18
We aren’t rating the pizza here. This review is for the app. I find it very useful, and I use it equally well from iphone or PC. I really like two of the features: 1) ORDER HISTORY - The app keeps a recent order history and lets you resubmit a previous order with the same menu options and payment info. We happen to like our custom orders, so we tend to repeat the identical order time after time. For us, this app is a big timesaver ....brilliant! Without getting out of my chair I placed our usual 2-pizza carryout order in about two minutes. 2) TRACKER - This app shows the status of your food order. Is it ready for pickup? Is it going to be awhile yet? Helps me get to the carryout counter usually right about the time my pies are coming out of the oven.
It’s fair
by backwheelman on 2019/04/07 02:20
So I been using this app for a very long time and honestly dislike the small fact that you can’t make a comment about your order for example I just ordered 3 pizza 3 garlic butter dips,bread bites and a 2 letter of coke it was about 40 buck so it was a great deal till I got ranch instead of garlic butter dip for my bread, I didn’t get my soda at and to top it off one of my pizzas were cold and while one was kinda warm and the other was oddly extremely hot and that would be undesirable if I was a far distance away but google maps say it’s a 3 minute drive from the dominos I was thinking darn I gave the guy a tip to lol next but honestly it’s quite often a problem where I’m told oh sorry I forgot you soda (and or)dipping sauce and etc maybe I’m just ordering from the wrong pizza place I mean Rocky’s pizza joint is just down the street it’s a bit more pricey but I guess the story is you get what you pay for
Online order is the Baum
by MickyD1957 on 2019/05/22 02:20
I had a Dominos Pizza while station at Fort Lee VA. in the 1975 and it tasted like the box. We Order the 2 for $5.99 two topping pizza’s and they were delivered by a very friendly professional Driver and the Pizza taste great compared to other competitors. I downloaded the app today and ordered the 3 topping $7.99 Pizza and found it very easy to make a 1/2 & 1/2 Pizza that my wife and love and nicked named it after our names. Dominos for low cost Pizza is our first choice. At check we paid $2.00 more for some premium toppings we selected, but that was fine. Tip to see the advertised specials in the app, select add coupon and then you can select the special and create your Pizza. While I wrote this review, I have been sent two status messages. Got to go and get that pie.
Suggestion
by loyalcustomer19 on 2018/12/29 19:23
I would order Waymore than when I normally do and I’ve been a loyal customer for a while but these prices after delivery are too expensive especially for customers who don’t have transportation for the price I paid for one pizza after delivery I could’ve bought two from Little Caesars or three from Pizza patron I really think that y’all should work on the prices after delivery because you’re making it really expensive for a customers and I really think if you Caint discount all of them then use your discount loyal customers or after so many orders that would make you a lot more money been a lot more business or just discounting a few dollars it would make a big difference and I would be ordering way more
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App name
Domino's Pizza USA
Description
Conveniently order Domino’s Pizza from anywhere on your iPhone, iPad or iPod touch. Build your pizza just the way you like it or choose one of our specialty pizzas. Add items from the rest of our oven-baked menu including chicken, pasta, sandwiches, bread, drinks and desserts. And with the Domino’s Tracker ® you can follow your order from the moment you place it until it’s out for delivery or ready for pickup! To install Domino’s for Apple Watch: After installing Domino’s for iPhone, open the Watch app on your iPhone, scroll down, and tap on the Domino’s entry. Make sure “Show App on Apple Watch” is enabled. Use the Domino’s app to order pizza from locations in the United States, not including Puerto Rico. To place an order in Puerto Rico, visit www.DominosPR.com. ¡Pide Domino’s en inglés o en español! Nuestra app se configura automáticamente con el idioma que has escogido para tu smartphone o tableta. Utiliza la applicación de Domino’s para ordenar en los Estados Unidos, no incluido Puerto Rico. Para ordernar en Puerto Rico, visita www.DominosPR.com. FEATURES: · Create a Pizza Profile to easily access to your saved info and recent orders (not required) · Order faster than ever by creating an Easy Order! · Sign up for Domino’s Piece of the Pie Rewards® and earn points toward free pizza! · Pay with cash, credit card, debit card or Domino’s gift card. You’ll also have access to the best pizza coupons and deals. · Use our voice ordering assistant, Dom, to add items to your cart and to select a coupon (iPhone only) · Use Apple Watch to track orders, or place an Easy Order or Recent Order right from your wrist! · Use Domino’s Tracker notifications to follow your pizza order until it’s out for delivery or ready for pickup!
Good
by Broccolifacebleedem on 2019/10/20 06:43
Best app
We Stan
by RFSAGUnebcs on 2019/10/20 06:39
The lava cakses can get it
Love it
by kodi228 on 2019/10/20 06:11
Love it
THE DANKUMS!!
by dankfank on 2019/10/20 05:40
Fire SF!!!!
Fantastic App With Optimization issues
by [rS]Aizen on 2019/10/20 05:23
Overall this app is extremely well designed. One of my favorite layouts of the food delivery apps I use. I give it 4 stars because things are frequently unresponsive. After expanding a tab I’m not able to scroll up and down until I collapse the tab. If improvements were made to responsiveness like that, this app would be perfecto!
Thanks Dominos on Bell !
by Queens Law on 2019/10/20 04:58
ThisBeen ordering from you guys for like 15 years and it’s always been a good experience. Thanks again Happt Holidays !
Woohoo Guy
by Woohoo Guy1 on 2019/10/20 04:21
Dominos is Fantastic!
👍🏿
by Pharmer111111 on 2019/10/20 04:18
👍🏿good
5 stars
by Mrs. Outlaw on 2019/10/20 03:57
Great app!
If you’re drunk
by Domino's Lova fo' Life on 2019/10/20 03:37
Now’s the time to order your pizza, bish. It’s legit awesome. No drunk-y, no drive-y. Yay pizza.
Very confusing
by Kel 67 on 2019/10/20 03:29
Why cat you have supreme, ore cheese, or pepperoni, building is confusing and the list of pizzas you have dont tell what's on them! People have allergies!
Excellent customer service
by CogBurn32 on 2019/10/20 03:21
Always and consistently on point. Hot pizza, pleasant delivery never have issues.
horrible
by w m 3 on 2019/10/20 03:12
takes 15 min to order a pizza🙄
Great!
by S. Jason B. on 2019/10/20 03:07
Gets the message across and my orders don’t get messed up!
Dominos by bundy
by bundzz on 2019/10/20 03:02
Good service and food!!
Domino’s
by shellybpensacola on 2019/10/20 02:23
Domino’s has become my favorite Pizza delivery place! After Papa Johns on Fairfield could not make A half pepperoni and half cheese Pizza and Dominos had just opened on hwy 98 so I started ordering and now I don’t order from anybody anymore!! The pizza and staff are great!!!!!!
Domino’s App
by Sid McT on 2019/10/20 02:20
Such a great experience with the app. It was very easy and effective vs in the past when we would be put on hold for a long waiting to place order. Thank Dominos.
Super
by ebizael on 2019/10/20 02:12
Nice and easy to use
Good app
by Netteee__ on 2019/10/20 02:03
I like pizza. This app makes it easier for pizza to get to my tummy. That’s it.
Domino Delivers!!
by Didninmom on 2019/10/20 02:03
I am hungry and don’t want to drive!!! Thx goodness, domino delivers!!!
The day of the pepperoni
by Knightlysir on 2019/10/20 01:52
Soon brother
Ty
by Sam B 3185 on 2019/10/20 01:50
Food was so a good always could u throw in a extra ranch
Good app with good deals
by RockyRyno42 on 2019/10/20 01:35
I extra super love that they let us pay with cash.
Dude
by dean and lucas on 2019/10/20 01:34
Sweet!
NOT able to add “MY OWN” special instructions - ie, “Well Done”
by GB from LV on 2019/10/20 01:24
I am trying Dominos for the first time in about a decade - The non pizza menu items have no descriptions to describe and temp me into choosing one. I can’t give special instructions - i.e. I like my pizza Very-Very Well done (some burn on the crust and browning of cheese) but I can only choose “well done” and can’t even do that on the thin and crispy crust (not an option). I will say this - If my pies don’t arrive very well done, it’s back to Pizza Hut where I can tell them to “burn it!”
Dope app
by chicagopizzaguy on 2019/10/20 01:01
This app rocks. It just works. They always got the coups
Tracker
by terry bray on 2019/10/20 01:00
I like the idea but when I’m notified my order is ready and it sits for 30 plus minutes before it leaves for delivery is frustrating
Kathleen GANDY
by GDRoman on 2019/10/20 00:54
I keep having to enter the same information with every order. This is very annoying!
Amazing
by PAblosocool on 2019/10/20 00:52
Amazing!!!
Amazing
by niinixoxo on 2019/10/20 00:46
Amazinggg
Payment issue
by xyzcdfs on 2019/10/20 00:43
Payment issue
Great service
by Mosbbberg420 on 2019/10/20 00:42
Though at times they have gotten my order wrong they have taken care of me every single time they work hard and deliver great high quality taste love the cinnamon twist
You should sponsor my band
by The dead rabbits on 2019/10/20 00:32
Hey I think u should sponsor my band we’re called BrBra bush and that’s something to be proud of.
Good app
by Lovetime on 2019/10/20 00:21
Good app
Great, consistent pizza. Well designed app.
by Waferton on 2019/10/20 00:21
I order Domino’s all the time and the pizza is always consistently good. Sometimes pretty good, sometimes very good. The app makes it super easy to place an order in only a few minutes and I love the Pizza Profile addition. Overall, well designed, easy to use app and good pizza with good service as well!
Gift cards are hard to use on the app.
by RahulC on 2019/10/20 00:17
“I am not a robot” part hangs and is hit or miss making it very hard to order using a gift. Good luck if you have more than one gift card to use in one transaction. There is no way to simply add gift card to your account. Dominos, learn from Amazon.
Excelente
by dionycham on 2019/10/20 00:15
Buen servicio rápido
Always easy
by Bbynestle on 2019/10/20 00:10
Online order to the door I LOVE IT
Login
by Johnmc1234 on 2019/10/19 23:55
Do not know why you have to login again and again. Hard to order quickly
It never fails
by gr8smile00 on 2019/10/19 23:50
Great app! I love how easy it is to order my favorite things
Difficult
by Cuco's iPhone on 2019/10/19 23:47
This app is not user friendly. Completely difficult to use.
Always a lifesaver
by Verydoge310 on 2019/10/19 23:45
10/10
Awesome pizza.
by TNT Dynamite 27 on 2019/10/19 23:38
Easiest pizza app out there.
great service and
by hfdddvh on 2019/10/19 23:37
great staff and very well made pizza
I do it fo
by Lee Coretta on 2019/10/19 23:30
Dominos and dem domihoes!!
Payment
by payment 123 on 2019/10/19 23:28
Not accepting debit card, had to pay with a credit card, now will have to pay interest, good job
Great service
by kersting! on 2019/10/19 23:24
We just love Dominos love the service the smile on there face ! We have been 18 years customer.
Great
by trejo77 on 2019/10/19 23:21
Great app really easy to use
Great service
by trevorsautohaus on 2019/10/19 23:17
My order is always correct, hot and fresh when I pick it up. Great customer service. One bad thing is their delivery drivers, drive very aggressively and pull out in front of you, ride your bumper or blow your doors off doing over 60mph in a 40mph zone. The blue and red dominos sign on the roof doesn’t mean you are able to speed and drive like Mario Andretti. Pizza isn’t worth a ticket or your life or an innocent motorists life. Slow it down a bit.
Great App! Fast Delivery! Excellent Pizza!
by pizzapizza546789 on 2019/10/19 23:06
The best delivery in the game today!
Pizza
by Palomacaancer on 2019/10/19 22:58
I love the pizza
Frustrating
by Justin0312 on 2019/10/19 22:44
When checking out, it will never work. Always tells me to call the store. Also, the tracker is useless. No matter what the store will say is in the oven. I will go for pick up (because the app won’t work with delivery) and even though the tracker says it’s done, it isn’t. Just my 2 cents.
Super Easy
by Jen G in NC on 2019/10/19 22:35
Easiest food delivery app I’ve got!
Super easy ordering
by bb52005 on 2019/10/19 22:31
The app saves my previous orders. Always deals and coupons I do not save. Y cc but it’s an option
Easy
by ray ray q on 2019/10/19 22:29
Easy
This app is easy to use
by thmcdaniel on 2019/10/19 22:22
Great Job
Ligma balls
by mike big who cheese hairy on 2019/10/19 22:20
3====D
Best pizza and wings
by gatrnoles on 2019/10/19 22:14
Best food around quick delivery and still cheap.
Store can’t help with app
by JMHTWH on 2019/10/19 22:11
If the app doesn’t work, the actual store is unable to assist
Auburn, CA Dominos is the best
by Deep Dish Champion on 2019/10/19 22:00
The Auburn, CA Dominos is hands down the best Dominos in the country!!!!
Pizza and pasta
by Somones nana on 2019/10/19 21:43
Always fresh and hot. A weekend tradition.
Fantastic job
by Baller9612 on 2019/10/19 21:39
Very amazing and fast service!
Dominos is fantastic
by Chasusame on 2019/10/19 21:34
Have had a rebirth of our Dominos pizza Friday fix. You have reconnected us. Thanks for the good tasty food. And we don’t always get a pizza😳
Coupon codes do not work
by fritz mcgillicutty on 2019/10/19 21:28
Mailed us coupons but app would not accept them. Other than that it works great.
Dominos
by DanoldTurmp on 2019/10/19 21:28
So convenient!!
It’s easy. I like it. Plus rewards!
by Walt1331 on 2019/10/19 21:25
If I could add preferences on each item than it'd be 5 stars
Great app
by dj bunny1376 on 2019/10/19 21:24
That simple great app
Best App
by Baseball Momma Mc on 2019/10/19 21:17
Love the Dominos app. It’s easy to use and never glitches.
Our family’s favorite place
by ccu1990 on 2019/10/19 21:09
Love this little store.. they have always delivered to us in a timely manner and the pizza/ wings are always good... Staff is also amazing thank you for all you do..... We’re always so pleased....
Delivery
by Nacikurc on 2019/10/19 21:03
I like when they have 5,99 pizza but they do charge a lot for delivery ! Plus the people delivering expecting tip ! So it should be free delivery !!!!!!! You will get more customers
Great app
by El General68 on 2019/10/19 20:59
I find this app great! So far,every time I placed an order is delivered as shown in the app. No complaints!
Crash!
by Zaxism on 2019/10/19 20:44
App always has a network error. The only app that does on my phone.
Best Pizza App
by DahliaMamba on 2019/10/19 20:31
Dominoes is the only app I use to order pizza. The navigation is easy and edits are simple. Thank you for letting me order because the other apps have never let me because of my last name. I will always choose Dominoes.
The best pizza place requires the best pizza app
by CodyBug92 on 2019/10/19 20:07
Super easy to use, I always use this app whenever I order a pizza. Plus it keeps track of my orders so I can re order something and it keeps up with the piece of the pie rewards.
Messed up my order + feedback doesn’t work
by corinne2665 on 2019/10/19 19:57
Part of my order got messed up, and the feedback section on the app does not work. Plus the salad I did get had several bad lettuce pieces in it, and tomatoes that were overripe to the point were they tasted funky.
$5.99 deal misleading
by JMaster92 on 2019/10/19 19:55
If your going to offer a deal for $5.99 you need to be more specific on what that means such a picking the right crust.
They need more condiments to add to pizza
by hahizbdhsb on 2019/10/19 19:36
There is no ranch option to add to pizza
Great service
by KPM64 on 2019/10/19 19:27
Great app and great service. Since I like my pizza well done I wished the app had a well done selection. It would be a Five Star then
las mejores pizzas
by mig553 on 2019/10/19 18:59
son la mejores pizzas. me gustan mucho
Great app easy to use
by Dondpapa on 2019/10/19 18:40
This app is so easy to use and I live the feedback of where the order is.
Coupon.
by Mangalll on 2019/10/19 18:21
The coupons are saying a lot.
Dominos Delivery
by Xenolioth on 2019/10/19 18:09
Great service and food, don’t forget to tip!!
Pizza Time
by youngmanninja on 2019/10/19 18:08
THE GOAT!!
Love the app
by Pandamls on 2019/10/19 17:54
Domino’s used to be the worst delivery pizza. They humbled themselves and asked for feedback. They wanted the good, the bad and the ugly and they have used that feedback exactly how it should have been used; to get better. The pizza is always hot, the garlicy crust is great, a reasonable amount of toppings even when you get the 2 or more at $5.99. I’m really impressed by their turn around and if you haven’t given them another chance you should. I don’t order pizza from anywhere else. As far as the app (since that is what the review is actually for) it works very well, you can save credit card information, save multiple addresses, it gives you real time updates, you earn rewards for free pizza... I mean, what is not to like. The only thing I would suggest is the ability to Apple Pay or pay with PayPal. P.S. I’m sure all stores are different but the customer service at the store in Watauga, TX is phenomenal. I order pizza for my husband who works at home and forgets to eat frequently and the driver can hear him recording music and has learned to walk around and bang on the garage door, I order pizza for my teenage daughter at her friends house and I request that they text me when they drop it off and they do every time, I got the wrong order once and I called just to let them know (the order was almost exactly the same as mine and the driver just mixed them up) and even though I told them I didn’t mind the mix up they sent me out the correct order, they never forget my drinks or my sauces and the one time I was legitimately upset by the quality of my pizza, they replaced it so quickly, with no issue, that I was still able to eat with my family. That level of customer service is rare and I just wanted to make sure I let y’all know how great they were.
Fast and Friendly Service
by Samaira on 2019/10/19 17:29
My son and I love dominos pizza, we haven’t experienced any issues and love being surprised when our order arrives before tracker shows on its way. The pizzas we order is beyond exceptional and always fresh. Thank you guys for keeping us happy customers. Sami & Sebastian
Awesome pizza
by Terriwriter on 2019/10/19 17:18
Great pizza’s great coupons.
Inaccurate
by Artexas on 2019/10/19 17:06
Inaccurate information on delivery and driver advised yes the system does not work. So my advise is try at your own risk I just don’t trust it.
Great staff
by Real Cowboy Mike on 2019/10/19 16:32
Always ready and right
Buena comida
by 504yan on 2019/10/19 16:25
Es excelente
Easy as pie
by Big Rich from the coast on 2019/10/19 16:19
Very nice intuitive design. Very smooth to operate. Perfect!
Awesome pizza
by CFA boy! on 2019/10/19 15:58
This is the best fast food pizza money can buy
An inspired app experience
by We Tarred It on 2019/10/19 06:22
Many a night the dominos app has been more than a way to order pizza. It’s been a trusted friend and confidante. The interaction with the delivery person is often times the only significant interaction I have with a people. Excelsior to the developers and the cooks and the delivery crew. Godspeed.
Love this Domino’s app
by devildogbi on 2019/10/19 06:12
It’s so easy to use!
Needles Dominos !
by Tyler.Rowan24 on 2019/10/19 06:12
This location is on top of its game! Even with the most complicated orders from me alone, they never fail us. The wait is never an unpleasant one.
Great service
by DenAli21slance on 2019/10/19 05:32
Always have good service and quality food
Amazon g
by Harry Potter addict! on 2019/10/19 05:32
Have you every been looking at white blank spots and thinking what a. I righting!??? Well you wrote writing. Wrong
Actually a good pizza app
by lilnavysailor on 2019/10/19 04:56
Surprisingly this app gets the job done and there’s a ton of good coupons for pizza
Good food
by pizzalord01 on 2019/10/19 04:55
This chit bananas s lettts goooo
Pizza.
by dark tanyon on 2019/10/19 04:50
Pizza, pizza pizza pizza pizza pizza. Pizza pizza pizza pizza pizza pizza, pizza. Pizza pizza pizza pizza, pizza pizza pizza pizza. Pizza pizza, pizza. Pizza!
How can pizza be this Good!?
by Camila Camilo on 2017/12/02 23:45
I’ll tell you how; You want a delivery driver that’s willing to battle the unstable elements of blistering winds and sheer cold late at night against terrible drivers that impede their journey to deliver said treasure politely and elegantly at your door without breaking so much as a sweat to save your relationship when your significant other complains there’s nothing to eat since you couldn’t get the groceries and all the stores are closed? Yes you do. You DO want the blessings of humanity to ring your doorbell and support your relationship like Atlas holds up the world on his rippling shoulders all the while enjoying the very pizza you ordered in a cozy warm living room while the champions that brought upon a new form of nirvana accept your shillings and tip their cap looking over their shoulder dramatically in the night like Ryan Gosling in ‘Drive’; KNOWING FULL WELL that they are the real heroes and live a life of danger and unprecedented hazards that live on the edge like a 1970s action flick with unnecessary explosions because not all heroes wear capes but all heroes have a uniforms. I PROPOSE A TOAST! TO THE TRUE CHAMPIONS OF FLAVOR ! HUZZAH BRAVE WINNERS! HUZZAH!! - A pleased Customer
Had to remove a star...
by harry_pitz on 2018/05/22 02:34
This app used to be a five star piece of technology. Recently, they’ve made it to where I can’t see who is cooking my food. I liked this. Besides the obvious argument for quality control this feature provides, it also let me know when Facundo was cooking my pizza. At my local Dominos in Jacksonville, my pizza chef is 90% of the time named Facundo. This dude takes pride in his work. I can tell. His pizzas are amazing pieces of work. Pepperonis perfectly space around the pizza; crust always exceptionally consistent in both diameter and doneness. Facundo could be a true example for any Dominos employees, but I believe most don’t care enough to have an example to look up to (based on the 10% of my orders that weren’t cooked by Facundo). Anyway, bring this feature back because whenever Facundo was my cook I would thank him for making my dinner. I always tell my friends that if I open a pizza parlor one day, the first thing I’m going to do is walk in there and poach him off of Dominos’ hands and make him my head chef. Anyway. I hope this review makes it back to him somehow. I’d be more specific of the location he works, but I feel that’s a violation of his privacy. If you ever read this, Facundo, you’re the man. ‘Thank you for making my dinner.’ A million times. So long <3
Slowly Going Downhill for me
by Vicki75006 on 2019/04/20 19:35
Pizza building is sloppy and inconsistent, I almost always order the same pizza, but it doesn’t seem to be made the same way every time. Mostly, it’s not about the amount of ingredients, but the way the pizza is put together. My pizzas have been looking a bit lopsided recently. The Ingredients are not always dispersed evenly, in that there might be an inch or two of lonely crust or the toppings are not evenly placed. And the crust? Sometimes it’s perfection, most times undercooked. And I just do not understand delivery time...I live about 5 minutes away, so why does it always take 30 minutes or more, regardless of day or time? As to the app itself, please quit changing it. I used to know who was making or baking or quality checking, now the person is simply identified as ‘a team member’. And no longer do you have options for extra or light cheese or sauce. That is VERY important to me, since your regular portion of sauce is overwhelming to me and I liked being able to order light sauce. I’m disabled and live in a very small town, so perhaps I should just be grateful to have a Dominoes that delivers. But, y’all gotta get better, cause PB&J sandwiches are sounding better al the time.
Dominos has outdone themselves
by SilasZB on 2017/09/23 05:06
Now as I'm sure many of us know, Dominos used to have a rap for being "cheap and inauthentic" pizza. As someone who orders Dominos a lot, I agree, it was definitely nothing compared to now. In my past 12 orders, I have received extremely great customer service, expedition of delivery, great deals, and AMAZING food. I regularly tell people to order from them more, no matter what their opinion of what their last experience might've been. Dominos to me, is a leader and example of how a business should progress in the 21st century. Everything that Dominos has done in the recent decade has been a groundbreaking improvement for the company. I only order from Dominos and will continue to until the day I die. I love you Dominos. Thank-you. Side note: the app is awesome. They keep you 100% updated the entire way through the order and very happy, friendly reminders from the employees when they're on their way and outside. Update: I've probably made around 40-50 orders in the past year using the app. Absolutely still the best way to get the best pizza!
Greatest Service in a long time!
by Jacob0032 on 2018/07/01 05:40
We’ve lived in the Lent’s area of Portland Oregon for the better part of about 40 years now. We’ve ordered Dominos about once a month for the majority of the past about 10 years. Our home store is the one near Eastport Plaza. Until recently there’s always seemed to have been something wrong with our order; wrong order, wrong toppings, items missing (like bread bites or soda.) we’re ordering again tonight because the last couple of months we’ve had incredibly great experiences! Nothing has been wrong and everything has been even better great! (I should also mention this is not only for delivery, but occasional carry out as well) Not sure if there’s a new manager, or a different crew (I do notice there’s usually someone training on something, so I’m guessing there may be a bit of quick turnover as is the case with most fast food type stores) Anyway! Whosever running things for the better there please keep on doing what you’re doing because it’s definitely working! Thanks
Used to be good
by a barracks marine on 2017/10/31 03:19
My last two deliveries was absolutely horrible. The app would say this person has left the store at this time but I wouldn’t get My pizzas until an hour later when it’s in between warm and cold. Three months ago was the worst where it took them 3 hours to get my pizzas delivered in two separate deliveries...I don’t know why I couldn’t get them in one delivery when I only put in one order. On that note one of the pizzas was wrong. I complained only to feel like I was being shrugged off to an excuse of “ we’re really busy on saturdays”. If that is so then hire some more people to work Saturday’s and give me my pizza in a timely manner! On top of that not all pizzas are consistent with one another in taste and quality. The first time I had break sticks here, it was absolutely amazing! Then the last two times it was mediocre so I never get them anymore. Sometimes there’s just enough sauce which is amazing and then other times the sauce is overflowing the pizza as if I ordered extra extra sauce and then there are times where I have to question myself whether or not they forgot the sauce.
The Pizza Is Suddenly Really Good
by Hartdoc on 2018/12/21 15:49
I have not ordered Domino’s for years because the product was no better than grocery store frozen pizza. I needed a pepperoni pizza for kids, and I decided to order one of the new pan pizzas for me. When I picked up the pizzas and opened the first box, I was so surprised by the appearance of the product. It was smoking hot, the pepperoni was crisp and sizzling, and the hand tossed crust was blistered, crackly and perfectly, very slightly, charred. It was magnificent! I opened my pan pizza (sausage, jalapeños, diced tomatoes, and onions). It was equally fantastic. A bit of the cheese, just the right amount, was all the way to the edges of the crust creating that yummy, chewy, crispy edge that is so addictive. Dominoes, I salute you. You figured out pizza is supposed to be amazing, and that is what you are selling now. I am back; I’m a Dominoes customer and even a fan now. If you have not tried Dominoes lately, roll the dice. You can afford six dollars. That’s all it takes (with the coupon) to get a pizza. No other pizza company is providing the value Dominoes does at the moment.
Palm Coast Florida Flagler plaza best in all of Florida!!
by My favorite game!! on 2019/10/17 03:18
I live in Seminole woods in Palm Coast, Florida. They are hands down THEE BEST IN THE STATE. And I never worked there, lol nor do I know anyone who does. But they are soooo clean. So efficient. Fast and prompt. Always courteous. I can’t say enough about them. I’m just glad they are in my delivery zone!!!! Hahahahah! P.S. tip ur drivers people. These guys u trust with ur food. So they trust u will help them make minimum wage with tips. I was surprised to find out tips are their primary income. They really don’t get an hourly wage. Again.....I’m a nurse. I’m not an owner of this restaurant and I honestly don’t know anyone who works there. I order frequently a few times a month but never caught names. It’s usually delivery. And always a different person at my house answering the door and a different delivery person. I just really feel credit should be given where it is deserved. They have never ceased to NOT impress me. And for me to leave a review is ....well let’s just say this was my first time. 👍👍👍👍👍. 👌👌👌👌👌. 💯💯💯💯💯 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Good pizza, outrageous delivery charge
by juvijul on 2018/12/04 17:23
My whole family really enjoys dominos but we only get it sometimes and only if we can do pick up. Last time we ordered it was a $2 charge not including drivers tip which we always tip between $3-$5 depending on how much food we get. Im talking normal amount for a family of 6. I just went to put in an order and Chose delivery because I have had multiple back surgeries and I’m having a very difficult day. I put the order in and it was going to cost almost $4 for delivery, not including drivers tip. The dominos is less the 5 minutes from my house with not even a busy street or a red light to separate us, the less than 5 minute includes us literally getting in and out of car. It would cost me more in delivery fee and tip for delivery today than to order another pizza. I am going to reluctantly pick up because I promised my daughter dominos to celebrate getting her braces off. I don’t know if I will be a returning customer ever again. As good and convenient they are for take out they are extremely overpriced for delivery. I feel bad for their drivers because I’m sure this fee is cutting into their tips.
Ordering experience
by Fifi & Lissa on 2018/07/19 02:45
We are here on vacation and my grandkids wanted pizza. So I looked up the number to Dominos and I was moved 3 times to 2 different stores. I finally was upset after being moved around for 45 minutes. Spoke to a VERT RUDE worker who called herself a manager named Jessica. If she worked for me I would have to let her go as she didn’t care if I got pizza for my family. I then ask for her manager and was told very worker there was a manager except drivers. I was very upset because she told me she couldn’t and wouldn’t help me place my order. I needed to order online so they would know who’s store delivers to the hotel we are staying at. I own a business for 31 years and is a delivery company I would never speak or allow any of my workers to speak to my customers the way Jessica spoke to me. I will call her owner of that store tomorrow and have a few words with Manny as she told me that was her manager. I love the app so I never have to deal with a RUDE PERSON LIKE JESSICA AGAIN WHEN I AM ORDERING MY PIZZA.
The home of Awesomeness
by Depoppy on 2019/07/07 22:05
The changes that they have made with all of their food options and recipes have made them a favorite option for when we don’t want to cook or are craving pizza, pasta and their heavenly cheesy breads. We stopped ordering from them 20+ years ago and never considered trying them again until they started advertising all of the changes they had made. We were amazed at how much they had improved everything on their menu and added in so many new items. The only thing I don’t like about the app is that you can’t go in and edit or remove expired methods for payment . When checking out there isn’t a place to include a tip which is frustrating when you don’t have smaller denominations of cash on hand and they can’t make change. They fixed the problem on the online site, but have yet to do it on the app. If they would fix those issues they would have one of the better ordering apps out there.
Fab customer service! Check this out... WOW!
by AppAid on 2017/10/20 20:42
We ordered 2 pies (always thin crust) and as usual they were delivered promptly. After the delivery person left we noticed that one of the pies wasn’t the right crust (wasn’t thin crust) We called and they read the order back saying that only one of them was ordered with thin crust. We checked the app that we ordered it on and sure enough, THEY were correct. In spite of it being our mistake (we forgot to add thin crust) they immediately put the manager on the phone and he told us “no problem, we will send another pizza out with thin crust at no charge!!” We told him that it was ok and not to go to any trouble... we will eat the pie because it was our mistake. He said “No, it’s no problem I see here in your history that you always get thin crust and are loyal customers, so keep the pizza that was sent and the thin crust is on the way” We were happily surprised and grateful! Way to go Domino’s! Thank you! That is customer service at its best!👍👍
Kasson, MN - hard workers
by Mplagge on 2019/06/06 01:36
First - this app is really intuitive and easy to use in comparison to others I’ve used. Second, I was in the store the last time I ordered and waited for my meal. It was incredibly busy. The owner or manager was there working right along with his employees. It was impressive to see him keep an eye on every moving piece and help those that were struggling. I noticed that he moved a few people around to different stations, so I was assuming he really knows his employees and what they do well. The drivers would come in for more orders and he was making sure everything was going well for them. The store had a handful waiting, and he’d keep having his workers check for our order. He was also motivating them to keep moving. He said to them “if you stop moving or slow down, we are going to get way behind.” He was so nice but yet being great at keeping them on pace. He seems like a great manager for these high school students.
Great pizza and flawless app functionality
by Azrael Park on 2019/05/02 02:09
I applaud Dominos for their various creative methods of gaining ground in the real estate of pizza delivery in ways that are innovative and based on classic customer service. I'm glad their app delivers these features in a clear and accessible layout without hype or confusing technical issues. They let you earn free points for pizza you buy from anyone (direct approach to market research rewards). They throw up 'pizza hotspots' for deliveries because now a days people aren't always stationary. They insure carry out orders against just about anything. The Domino's Tracker, which is a trademarked progress bar for your pizza order, gives you realtime info that helps to know that you're being taken care of. And I learned all the above while placing an order. The app is quick to use and does have lots of 'save this...' checkboxes for your orders, locations, etc. which are, at first a little visually overwhelming but is well explained and makes a ton a sense to save time. I don't keep many restaurant apps on my phone because they usually abuse the few bucks they save you to see you as a spam bucket, but the dominos app has been great. The only feature I feel is missing is a rough ETA on the final Tracker page - however I'm sure some people get too edgy about the exact time. The estimated time is shown at the final ordering screen. Keep up the great dev work!
Five to one stars - WRONG location
by Insulted and Cured on 2018/11/10 02:32
If you change the location after loading the cart and then use the easy reorder button it will place the order to the original location not the one you just tried changing it to and not warn you so your pizza will be one place and you another. Then when you arrive to pickup they’ll tell you it’ll be ready in 10. You’ll wait 20 they’ll finally figure out your pizza is across town. You’ll reorder and pay a second time at the Carryout location and you’ll call the store across town to try to cancel your wrong order. You’ll then sit on hold for 15 minutes and the manager well then call you a liar, say “well you should be more careful next time ordering online” and then he’ll hang up on you. That’s all he’ll say that’s it and then he’ll freaking hang up on you. You’ll walk out totally astounded totally forgetting you ever wanted pizza in the first place. Five stars for Dominies new weight loss program. I’m actually cured of pizza cravings now for like several months. But Dominies, your service and app have major glitches. Oh and I’m selling all my Dominies stock at market open on Monday. It’s my way of hanging up on you. You can keep my $18.
Domino’s Won
by JacquelineKennedy on 2019/09/21 23:09
I was a hardcore Pi*za H*t fan for a number of years as it was all that was offered in my hometown. They were outrageously priced and didn’t deliver to my home, but it was pizza and it was what I thought was good. When I moved to the ‘big city’ I finally learned what pizza-making and delivery is supposed to taste like. Domino’s has an insane menu and I was a bit overwhelmed at first because as a child because then it was just simple pepperoni and cheese. They have SO MANY options and pairings I’d love to know just how many combinations there are. On top of being able to get so many different types of pie, there’s additional delicious food to choose from. Then the best part— the Tracker. It’s the coolest thing ever. I love being able to check and see where my pizza is in the store and knowing who’s doing an amazing job at it. The delivery is quick and painless and I love all the drivers. Most importantly, I love you Domino’s, you’re so good to me.
Piece of My Heart
by IvyGirl6 on 2019/03/31 01:28
Not even mad that Domino’s is the only pizza place that delivers to my house. The app makes me want to be the one to order when somebody wants pizza because I gotta get those pieces any chance I get. My friends can Venmo me the money for their pizza as long as I get my free pie reward. The access to coupons is simply amazing, there’s always a deal on something delicious that everybody wants. My one and only problem is that there is no estimated delivery time. I only live 5 minutes from a Domino’s, and as helpful as it is to know when my driver left the store, it would be even nicer to know if it’s going to be 15 minutes between my order being completed and a hot pizza in my hand or 45 minutes because the store is slammed or my driver is making multiple stops. As long as I get my piece of the pie rewards, Domino’s will have a piece of my heart. I 🍕 U 4ever Domino’s.
Amazing app, but I just wish it had this one thing
by RaphaelTK on 2019/04/08 03:06
I love this app for dominos. It just feels so much better to use than the website, which sometimes gets errors. I order pizza essentially every week and I never use this app for one simple reason. You can’t tip through the app. That’s literally the only reason why this isn’t 5 stars. Despite this being better than the website, I almost never use it. I’ve tried multiple times and can’t figure out a way to be able to tip the delivery driver through the app, so I only use the app when I order for pickup. I love dominos food and I love this app, and maybe it could use some updates to make the font and user interface a bit cleaner and more modern, but I would definitely use this app over the website if I could just tip through it. It’s an amazing app that they did a great job on, they just haven’t updated it with this crucial feature that’s on the website, at least to my knowledge.
CRASH CRASH CRASH CRASH.....
by Scott_Davidson on 2018/08/25 22:32
Hire better developers. It crashes and crashes and crashes and now I don’t even know if Dominos even took my money or if my order is on the way or not. I can’t open the app or reinstall it to restart it from the beginning because it crashed at checkout amongst all the other previous crashes making me have to change my location and refill my cart several times, I couldn’t believe I finally got so far as the checkout screen, then you didn’t even give me an option in the GUI to add a tip so now I have to figure out how to pay a cash tip to your driver. I’ll walk to an atm somewhere nearby, hopefully they can break a 20. You just keep crashing and won’t let me start over. Garbage. Apps don’t crash this consistently and in this many different places in the app with decent, experienced, and skilled developers working on it. Millennials now get a 2 year computer programming degree or teach themselves Swift over the summer and all of a sudden they think they can and want to build apps for multi million dollar corporations. Dominos needs to rebuild the app and possibly something on their servers.
I wish it were better
by Jellafish on 2019/10/02 01:53
Not often than not I end up having to call. Either the order won’t go through or the app won’t support a change I want to make. I usually get the chicken bacon ranch sandwich and ad mushrooms. It’s entirely impossible to make changes to sandwiches on the app, not possible to add or remove anything. It doesn’t want to connect to my rewards account so that I earn points, when it is actually functioning, or I don’t want an unsupported change to an item. I haven’t even used the app in months. Decided, after a stressful day of work, to relax and order in. I told my boyfriend to call Domino’s. He asks me why I don’t just use the app... So I opened it and remembered immediately why I haven’t used it in so long. Legitimately, I was so frustrated that we decided to just do something else for dinner. Think I’ll just delete at this point. The only really good thing about the app, when it works for my needs, is that you can see by the minute what’s happening to your order. That’s the only reason this is a two star and not a one star review.
The app does not align with the actual output of my delivering store
by Holyfishpast on 2019/04/02 01:41
It seems as though The Dominos location that my order defaults to is unable to handle the orders that are placed. I’ve given the app and my local Dominos quite a few chances. Each time, the app estimates 20-30 minutes for delivery, yet my pizza takes well over an hour to arrive. The app will also “track” my order, but will tell me that my order has been delivered long before my order has even left the store. There are other locations nearby, but I have yet to locate an ability in the app to select my location of choice. I would appreciate the ability to choose my store since my “neighborhood Dominos” cannot keep up with demand. The associates are also no help and are very quick to answer a phone call with “your order has already left the store” (with no estimated time known ) after I’ve already spent 90 minutes waiting on one pie that I was quoted 30 minutes for. Please, make your tracker accurate, and if it doesn’t already exist, add the function to choose your store location.
Why do I waste my time with this company?
by Invictus4747 on 2019/09/02 03:44
I tried to order something about an hour before close, and they canceled my order. I didn’t receive a call about it so I tried to call and they hung up the phone 3 times rather than answering. I was going to be polite and ask why they canceled my order. The 4th time I called, yes I was being that petty, the lady answered and I asked why my order was canceled. She said they were closing early because they ran out of food. Doubtful, but whatever. Then I said that in the future they should call when they cancel an order, because they never do (yes this has happened more than once). Then she told me they did. I never received a call and if they did call, why would they end my first 3 calls? This company clearly doesn’t take the time to train their employees on basic customer service, or common courtesy, and I’m beyond disappointed that this keeps happening. It’s obviously just about the bottom line and not the customers. I hate being this person and putting only one star, but this ridiculous and I’m done with this company’s crap.
Worst Customer Service
by Hhcfcjycf on 2019/04/17 22:04
Not only do they not have a direct number to any sort of customer service line, but they also don’t say anywhere that if you pay through the app that you will have to give them your ID for payment. So, after leaving the note on the order “don’t knock, leave at door”, they cancelled my order. And I can’t answer the door because of severe anxiety. Oh, and that’s not all, because my ex used to be the one to have his phone number listed, and answer the door, due to my severe anxiety, they didn’t call me to tell me they cancelled the order. Nope. I had to call the store, another incredibly difficult thing for me to do, and find out they not only cancelled my order but called my ex as well. You’d think that’d be everything but nope. I ordered it using points so I only had to pay for the delivery charge and those weren’t reimbursed. When I called the store I got some snotty girl too who was all “you can reorder but yeah we had to cancel your original one”. The only decent pizza place that delivers, and I don’t ever want to order from them again. Thanks for nothing.
My night in a nutshell.
by Golfey97 on 2019/10/05 04:31
So tonight I went to the joker. It was a pretty good movie I’ll give it a 7.5. Afterwords came back to my house with my buddies and my wife, she’s in the basement watching our TV show without me. #Bummer So me my buddies end up sitting in the kitchen we’re drinking bourbon and we think to ourselves dang we’re hungry. So what’s the next logical step either we’re making a crème brûlée or we’re ordering a pizza. Guess what guys, we ordered a pizza on this fantastic app! Needless to say if your wife is ever watching the show that you’ve been wanting to watch with her without you and you end up in the kitchen hungry as could be drinking bourbon with your buddies, this is the app for you because the pizza from Domino’s pizza is the best. The best in the west or in this case the Midwest. #htown #kansas #werethethreebestfriends #pizzahutsuck #lactoseintolerance #shouldwehavetippedmore #beansfodayz
AVG But time to be more inventive
by Devontey Lee on 2018/09/30 18:51
Pretty good experience. Rewards is good but a modification to it like double the rewards during football Sunday would amp the sales up. Person who continue to order during Football days usually buy a decent amount of pizza. Being rewarded double or an extra for a purchase limit ie($25 or more) during Sunday should give you an extra 10points or something. To be honest if Pizza Hut delivered in my area it would be tough competition being that they have the same deal. If you want to demolish Pizza Hut into the ground then you have to adapt to the changing factors like they did. They seem that Dominoes was getting more order due to a dollar difference in their pizza deal from 6.99 for each product of select items to dominoes deal of 5.99. Hopefully some reads the review and thinks about cashing in on promotions with potential partners like NFL. Especially during breast cancer awareness month.
Always fantastic experience
by kaitlyn&sam on 2019/03/10 06:54
I order pretty often and I have never had a bad experience. One time they forgot my sauces which really wasn’t that big of a deal. Food is always delicious. Drivers always friendly. Almost always super quick. The app is great. Super easy to navigate and use. Never have had any network issues or anything of that sort. Love the different features that make ordering online easy and efficient. Not to mention just feeling comfortable with the fact that you know you’re getting what you paid for, having it delivered by a friendly and well kept/ clean person, it will be quick, and the most important, knowing that in the rare occasion that there is a mistake, you will be taken care of no questions asked. Oh can’t forget the tracker. Gotta love the tracker. Honestly, hands down, BEST FEATURE.
The Best Pizza Lady Ever!
by Louie Conner on 2018/12/19 22:32
Joanie is so good to my daughter! We of course are regular customers but we are because of the way she manages this store. In fact the entire staff is great but I would guess it’s because she leads by example. She always goes the extra mile and for even the simplest order there’s something extra or special put into the transaction. She noticed my daughter and complimented her behavior once and afterward my daughter just came to love her, we both do and live the store. We won’t get pizza anywhere else. An example of the extra effort she puts into things is like for my daughter’s birthday I ordered I guess around 20 pizzas. When we got to the party every single box had a special birthday wish to my daughter. All unique and all extremely thoughtful. I can’t say enough good things and I’d like to be clear that we only came to know her through doing business at this store so it’s not like we’re friends outside the store or neighbors. Another example is once I made a comment that my daughter didn’t feel well and when we got home there was a special message for my daughter again from Joanie. She’s the best and deserves far more accolades than I could ever write here. Please treat her well and commend her and her store! Thank you, Louie & Irelyn Conner (daddy & daughter)
OK app. Please fix a couple of things.
by Randall King on 2017/11/19 22:11
It accomplishes its purpose. Good app overall. The first request I have is that you add Apple Pay support to the app. I am not going to save my credit card info with every merchant with whom I make a purchase (including Domino’s), and it’s inconvenient to have to type it every time. Plus, Apple Pay is more secure. If not this, then please add the ability to auto-fill my credit card information that’s saved in Safari (iCloud Keychain). Next, the app should have configurable notification settings. I enabled notifications so that I can be notified about orders I place. The app subsequently sent me spam notifications about deals they have. Please add granular controls so we can disable notifications about specific things like deals. I had to disable notifications completely in the meantime.
Dominos Delivery
by Mel Mae on 2018/07/14 20:46
For the last few years, on an almost weekly basis, I’ve ordered pizza delivery from Dominos for the family. Each time I pay an additional $1.50 for ranch dressing PACKETS. I buy the packets over the cups, paying the extra $1.00 fee for each, because they are Ken’s ranch dressing, which everyone prefers. This worked fine while I lived in Dallas. However, since moving to Fort Lauderdale, I’ve received the packets maybe twice. Each time the driver apologizes for the mistake, tells me the packets “are for salads,” or offers to return to the store and deliver later (once the pizza is cold and/or already eaten). Occasionally, they’ll offer to refund my money, which NEVER happens. I’ve spent several hours on the phone waiting to speak to a manager about this issue and even filed formal complaints with corporate to no avail. I estimate Dominos has stolen over $50 of my hard earned money by not delivering my order correctly or refunding my undelivered items. Thus, my two star rating for decent pizza, but horrible customer service!
The food is good...but the app is awful
by MamaGr on 2019/08/13 02:41
This app makes no sense. They made it to be dynamic and nice to look at, but in doing so, they circumvented their primary goal of making it easy to order their food. I found many examples of this in the 10 minutes it took to order a pizza - the coupons slide across the screen with no warning, the text is far too small and has poor contrast (so you can’t read it), the lists of toppings should be visible at all times (like on a normal paper menu) without having to scroll, the sauces add-ons for the breadsticks and wings are not set against a contrasting background (so you can’t see them), the sub menus are infuriating... I could go on and on. Then when I was finally ready to check out, I entered my card info and could not click the ‘continue’ button! By the end of my app experience, I was so hungry that I just clicked cash because I honestly just wanted to be finished with this app. Maybe the real purpose of the app is to make you so frustrated that you want to use your phone to call and talk to an actual person...
Useless.
by Groovy gravy on 2017/11/28 23:03
The app is fine. The pizza is decent, but the service is pathetic. I will no longer order from a place that is unable to read simple instructions. They charge you for sauces that they never bring even though they should be double checking their orders before the driver takes off for delivery. I even write in the special notes section “double check the order for accuracy“. The manager says it’s the driver’s responsibility to double check the order and the driver claims it’s the cashier’s responsibility to double check the order, but all I know is that I’m the customer and it’s not my responsibility to make sure they got my order correct. I’m deleting the app because I’m no longer spending money with these morons that cannot follow simple instructions. Collecting money on an order that was not for filled is basically theft. The support they give to the NFL is also another fine reason I’m looking forward to no longer spending any money with them, if you don’t like this country get the out and go wherever you think is better.
Love it but
by LidlBob on 2019/04/27 00:01
I love this app, and dominos, and especially my local dominos. Easy ordering, A+. Two things would be super helpful, though. It would be nice to be able to see the price of items before you add them, and as you go, like how much am I raising the price of this pizza by adding additional toppings. The biggest problem is there doesn’t seem to be any option to add a tip when you pay with a card, not at checkout, nor on a receipt when the pizza arrives. I’m sure this issue leaves a lot of drivers tipless, and that is a massive bummer. If I didn’t think about this, and it was one of the many days I don’t have any cash on me, idk I’d feel awful and have to offer my pal some candy, a back rub, something. Y’all don’t want me down at the store trying to insist they let me help mop. Too many people don’t tip properly as it is. It’s so sad, please don’t make it easy for the non-tippers!
Needs a new update
by Nick Gianna on 2019/03/04 19:35
This will be the 4th time I’m trying to place an order through the app. After adding what I wanted and I get to the checkout part, I place the order and it tells me that there was an issue with the payment. Which there shouldn’t be because I do have the funds. In the same message it gives me a number to call and it turns out to be one of the stores, which turned out to be ZERO help. I try telling the guy on the phone what’s happening and he simply hangs up. I call again about just placing my order and as soon as I mention the free pizza I earned he hangs up! Now I’m of course gonna order more than the free pizza and I love dominoes, but if this problem is going to keep happening to me well I’m sorry but you guys are going to loose a loyal customer. Please can we rectify this issue???
Saved our marriage!
by SDManthey on 2018/03/11 00:58
This app is very easy to use and the ability to schedule a delivery for later is genius! With my wife hard at work in the kitchen, I can smell disaster coming. This app allows me to schedule the pizza for 20 minutes after she says dinner will be done. We all sit at the table and poke inquisitively at a main course that is so over-cooked that it is not recognizable anymore. This is balanced by the still frozen in the center side dish and nearly raw vegetables. But wait, who is that at the door? The delivery driver! He saves me from what is sure to be a trip to the ER and months of abuse investigations from child services for making my children eat what we lovingly call my wife’s gourmet feast. Thank you dominos! Saved by the app and not having to hide in the garage while I call dominos on the phone!
Was a good app until now.
by eeeeeeee-money on 2018/10/04 22:09
I have been using this app for years now. I tried placing an order online using a debit card with sufficient funds and when I tried to finalize everything told me that there was an error. So I was like “ok maybe I didn’t add enough money to my card” but that wasn’t the case. After it told me that there was a card error the only option to click next was “Okay”. So I tried to re-order and use my debit card once more, and it still said it failed. At this point I figured it was something to do with my bank, maybe a bill hit me at a coincidental time. But nope, I just see that I was billed twice and over $40 had been taken out of my account. I called my bank to try to file a dispute. When I had told her the situation she told me that she was only seeing one transaction bounce back, however she did see the one failed attempt go through. After she told me that and I had filed the one claim I called my local Domino’s to see if they had received the money and or my order. They told me they haven’t received either. This has been my only issue with this app, I have had no other complaints or disappointments up until now. I would recommend adding a feature that says “Please do not try to pay again, for it might make a duplicate charge” like I know most apps do. Please don’t overlook this. I am extremely upset.
Love the tracker!
by Miss Brazeau on 2019/01/18 00:01
I do enjoy watching my meal’s progress! And I don’t have to worry that my order was misunderstood. In the past month or so; however, I have had trouble logging in (it doesn’t recognize my email when I use the @ from the numbers keyboard) AND once I do get in I have only been able to order using my previous orders - the app crashes (looks like it is going to a website and hangs on a blank page) when I try to create or edit a pizza. Thankfully, I usually order the same thing. I won’t just call the store, because I want to earn rewards. Also, there are better pizza places that deliver in my area... the convenience of the app is the only reason I buy Domino’s. January 2019 and I still cannot create a new pizza! Once this order is done I will have earned a free pizza. I will get that and quit Domino’s. There are several pizza places in the area that have much better quality, and the gas will be a lot less than a $3.99 delivery charge. It’s too bad that the company doesn’t monitor their reviews and fix the problem.
Very Convenient but App Could Be Better
by Chris Giddings on 2019/01/06 22:04
The app is decent. It's great for placing orders and I love how it let's me know through my Apple Watch that my order is being made or is on its way for delivery. The UI could use some work though, and the app often forgets my login details after new versions get downloaded. I think the ordering process in the app is the minimum of what I expect. I think improvements can be made which would greatly increase my satis-app-tion. 1) A visual representation of my pizza would be nice. I like how Subway's recent app update presents my subs and lets me adjust toppings and the like. 2) An AppleTV app would be awesome so I can order using my Siri Remote and get notifications on my watch, phone, tablet and laptop at the various stages of my order. 3) It would be great to see some details on my pizza delivery person, similar to how Uber gives me details I can confirm with my Uber driver. 4) Some iOS specific touches would be nice. Swipe to remove an expired card for example… 3D Touch to see ingredients on a pizza before I tap six times to order the damned thing… Even an Easy Order button in the iOS dashboard (with weather and news) to let me order my Easy Order with one touch. All of these would be much more helpful from my pizza app than the digital assistant bot they added…
Great store!
by bbbkelly on 2018/10/13 21:32
I love this store. Pizza is always ready quick and good just like I like it. I do have one problem. I actually worked in a dominos as a teenager as a customer service rep. I liked it a lot but always tried to be polite to my customers. BUT When I use the drive through at this particular dominos they literally just look at me and same “what was the name...?” In stead of “welcome to Dominos how can I help you?” This seems picky but it’s just rude for them to be so brash. I know working in fast food can be one of efficiency but you gotta have good customer service to keep your customers. Please work on this. It gets more annoying the more I go. I am a business owner myself. So I know how important this is. I fully support this store. I know this can be fixed. Please fix it from a valued customer. Thank you!
Not accurate with delivery
by disappointedGreg on 2018/06/12 22:27
The app claims to tell you where your pizza is, but this is not always the case. Multiple times this has happened where the app says that my pizza has been delivered, but it is still another 30-40 minutes before my pizza arrives tasting like a cardboard box. I have even called the store to ask where my pizza is and they simply tell me it’s on its way. I would order from Dominos more but after the third time this has happened, it’s just not worth it. In total, my last order took an hour to arrive even though the app said it was delivered about 40 minutes earlier. Overall, the app is great and when the pizza tracker used to work for me, I loved the app, even telling friends to try it because it’s so cool, but if slow drivers are just going to mark my pizza delivered as soon as they leave the store, then what’s the point? Try the app out if you want, hopefully you have a better experience, but I’m really dissatisfied with Dominos.
Horrible app; deceptive “rewards program”
by Seashellstew on 2018/12/27 02:58
I’ve had this app for a while and it’s not well managed or thought through by Dominoes - shame on them! They are too big a company to have issues like changing the delivery location, yet the app won’t sync or allow you to change it, and will not allow you to order from the location set by “them” in the app. Don’t bother using their chat feature. It’s a “bot” that can only take an order and is not a real person answering questions. Also, don’t bother calling to use or redeem points that you’ve spend your hard earned money to save. I was told they didn’t know what our rewards were, and to call customer service, but they can’t transfer me because it’s a different number and they don’t know it. This is the most unorganized app & company out there. I doubt they even have real “developers” working on this app much less managing it. Horrible interface and deceiving to tell you to use your points! I’m calling Pizza Hut, then after that I’m calling consumer affairs!!!
Easy, User-Friendly, No Hassle
by WLMSx4 on 2018/03/15 23:23
This is the best app. It’s completely user-friendly, it saves your ‘easy order’ and with a few simple steps you’ll have fresh, hot pizza at your doorstep. I think the app has nailed it with its ability to choose from so many options, from sauces, to cheeses, to topping all with the option to divide pizza with one side with certain toppings and the other side with other toppings. You get a great selection without the hassle of not being to make the choices you want or the app not letting you do something, etc. This is my family’s go-to dinner when practices run long, or homework piles up and there’s nothing to eat. The best part is that they support St. Jude Children’s Research Hospital and with one more step you can (if you wish) donate money to this amazing charity!
Great pizza
by Lost in letters on 2018/12/20 22:58
My husband and I love Domino’s pizza. We’ve ordered pizza to be delivered at least every week-and-a-half to two weeks since we moved to this area seven years ago. We’ve always had great service, yummy pizza and prompt delivery— that is, until recently. For the past couple of months, when we watch the tracker after ordering, it “stalls” at Quality Check and sometimes stays there for a half hour before it tells us that it’s out for delivery. Needless to say, the pizza isn’t at its best when it finally arrives. We understand that there are busy times and we don’t mind waiting when it is busy. This seems to be a regular occurrence now though, week night or weekend. Last week we tried a different pizza place and it came much faster; but it wasn’t even close to being as good as Domino’s. Please, Domino’s, get your act together!
Great Pizza and Great app
by Paulie V2012 on 2018/02/26 03:29
App is easy to use, so I think about what I want to eat and not how to maneuver the app. I like that it stores my last orders (5 so far) and that you can just pick one of those previous orders and then you have a chance to modify it (add a pizza, remove the soda, etc), but it still saves time since I highly customize my pizza. And the pizza is great... I’m Italian and very fussy about my Italian food. Dominos did not used to be my favorite, but they’ve really come along in the last few years. We like the deep dish with zesty sauce and a few of our favorite toppings. This is now our go-to pizza and app for an easy meal. No, it’s not New York pizza (and I don’t order Dominos when I’m in NYC), but that’s okay with me. It’s different from NY pizza, has a lot of flavor and fills the bill here in Florida.
Best restaurant app!
by Miss_Creant on 2018/02/12 03:29
It is so easy to select your items and place your order. You can save your previous orders so that you can re-order them with just a mouse click or two, even applying the coupons you used in the past. The real time tracker is a great idea, but doesn't always seem that accurate. It would be neat to see something more real time visual like a GPS tracker that shows where the driver is on a map like Uber does. I didn't used to eat Dominos pizza, but they made it so easy to order that I order every week now. I also really like their rewards program. The app tracks that too so you don't have to wonder how many points you have and then have to log into a different app. And also reminds you when you have free pizzas, which is really cool.
GREAT SERVICE
by An appreciative customer on 2019/05/20 22:00
I stopped at this store today and asked what the specials were for the day. A very nice and professional woman by the name of Victoria explained the options of the day. When I started to place the order, it indicated that for that special it had to be placed online. So, I downloaded the dominos app and Victoria helped me navigate to save time and since I had never used the app before. I can easily say that it is due to employees like Victoria, that an impression of dominos results in a positive or negative experience. It is the way you are treated with any business, that makes a positive or negative impression of the name. I will definitely be back often, due to the professional and courteous manner that Victoria treated me. I hope dominos recognizes the value they have in such a dedicated employee as Victoria.
USEFUL AND HELPFUL APP!!
by Fenderstratguy on 2019/09/22 04:18
We aren’t rating the pizza here. This review is for the app. I find it very useful, and I use it equally well from iphone or PC. I really like two of the features: 1) ORDER HISTORY - The app keeps a recent order history and lets you resubmit a previous order with the same menu options and payment info. We happen to like our custom orders, so we tend to repeat the identical order time after time. For us, this app is a big timesaver ....brilliant! Without getting out of my chair I placed our usual 2-pizza carryout order in about two minutes. 2) TRACKER - This app shows the status of your food order. Is it ready for pickup? Is it going to be awhile yet? Helps me get to the carryout counter usually right about the time my pies are coming out of the oven.
It’s fair
by backwheelman on 2019/04/07 02:20
So I been using this app for a very long time and honestly dislike the small fact that you can’t make a comment about your order for example I just ordered 3 pizza 3 garlic butter dips,bread bites and a 2 letter of coke it was about 40 buck so it was a great deal till I got ranch instead of garlic butter dip for my bread, I didn’t get my soda at and to top it off one of my pizzas were cold and while one was kinda warm and the other was oddly extremely hot and that would be undesirable if I was a far distance away but google maps say it’s a 3 minute drive from the dominos I was thinking darn I gave the guy a tip to lol next but honestly it’s quite often a problem where I’m told oh sorry I forgot you soda (and or)dipping sauce and etc maybe I’m just ordering from the wrong pizza place I mean Rocky’s pizza joint is just down the street it’s a bit more pricey but I guess the story is you get what you pay for
Online order is the Baum
by MickyD1957 on 2019/05/22 02:20
I had a Dominos Pizza while station at Fort Lee VA. in the 1975 and it tasted like the box. We Order the 2 for $5.99 two topping pizza’s and they were delivered by a very friendly professional Driver and the Pizza taste great compared to other competitors. I downloaded the app today and ordered the 3 topping $7.99 Pizza and found it very easy to make a 1/2 & 1/2 Pizza that my wife and love and nicked named it after our names. Dominos for low cost Pizza is our first choice. At check we paid $2.00 more for some premium toppings we selected, but that was fine. Tip to see the advertised specials in the app, select add coupon and then you can select the special and create your Pizza. While I wrote this review, I have been sent two status messages. Got to go and get that pie.
Suggestion
by loyalcustomer19 on 2018/12/29 19:23
I would order Waymore than when I normally do and I’ve been a loyal customer for a while but these prices after delivery are too expensive especially for customers who don’t have transportation for the price I paid for one pizza after delivery I could’ve bought two from Little Caesars or three from Pizza patron I really think that y’all should work on the prices after delivery because you’re making it really expensive for a customers and I really think if you Caint discount all of them then use your discount loyal customers or after so many orders that would make you a lot more money been a lot more business or just discounting a few dollars it would make a big difference and I would be ordering way more
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