Screenshots
Keyword Volume Hits KEI Rank
easy taxy
0.00
5
hail a cab
146
5
radio sity
0.00
4
taxi satelital
0.00
3
1
hailo home
0.01
3
ride share
62.90
3
viajar seguro
0.00
2
peoria taxi
0.36
2
cab finder
0.00
2
taxi segers
0.04
1
taxi beat
1.91
1
taxibeat ltd.
0.00
1
Search Visibility
App name
Beat - Ride app
Description
Beat changes the way you move around the city. Choose your destination, check the fare and let’s go! Download, register and request a Beat driver at the touch of a button. Pay easily with card or cash, 24 hours a day, 7 days a week, with no hidden fees. Beat drivers are verified and rated by the entire community and will offer you a 5-star experience. Enjoy your trip! It’s this simple: - Let the application locate you, then choose your destination and press the green button to find a driver. - On the map, you can see the car approaching. - Board the Beat and enjoy the journey! - At the end, rate the service. We need your help so you always have the best experience! Do you have questions or suggestions? Find us on Facebook: https://www.facebook.com/TheBEATappPeru/ https://www.facebook.com/TheBEATappChile/ https://www.facebook.com/TheBEATappColombia/ https://www.facebook.com/TheBEATappMexico/ https://www.facebook.com/TheBEATappArgentina/ Beat is comfort, efficiency and quality. Continued use of GPS running in the background can dramatically decrease battery life.
Not enough drivers
by wigwamtupac on 2021/10/12 11:42
I love the app when it’s working properly, but it is too unreliable to count on, especially during peak traffic times and in some locations outside Athens center. It is quite stressful when you only have a limited time to get somewhere and you try again and again but all drivers are busy and no further insight is provided. There is no transparency and this undermines trust in the platform. Some suggestions for developers: 1: A feature that tells you how many drivers are active/available in your area at a certain time BEFORE you make your request. I shouldn’t have to request a ride just to learn that no rides are possible at a certain time or location. Knowing what percentage of drivers are idle for example, gives users a feeling of trust and security in Beat. “Is it worth it to try again or should I not bother and find another solution.” A color code system could help. Red means all drivers are busy. I could see this at a glance. Imagine going to a store that has random opening hours and no phone number or website to call to find out if they are even open. Would you bother going there knowing there is a 50% chance it’s closed? 2. Offering an appointment/ schedule ahead feature. Even for an extra cost this is important feature. I have begun giving most of my business to traditional taxi companies that allow appointments because I can’t rely on Beat finding drivers when and where I need them. Hope this helps!
Needs improvement
by Koea1986 on 2021/10/11 13:28
I can take a taxi from Athens to my home outside the city. But the other way around does not work, because there are no drivers around. I am willing to wait for the taxi to come from Athens, or even better to have the option of scheduling a taxi ahead of time.
HORRIBLE!
by Haly2820 on 2021/10/08 00:32
I spent 2 hours waiting for someone to get my ride. I even got my husband to help me out on his phone and the same happened! This is just crazy! The stupidest thing ever. Definitely not using you ever again.
Cannot even send SMS
by Zcopbgyt on 2021/09/24 21:13
Yep the phone is correct. SMS code never received. Immediate app Delete
Great Service
by McClaneFM on 2021/09/21 13:00
Great Service/Great fares!!
Gets worse and worse
by Harossi on 2021/09/20 10:20
This app used to be great but keeps getting worse and worse! 1) waiting times (if you are lucky to find a cab available) have been going up and up and I talking about suburbs around the center of Athens. 2) cab drivers can cancel the ride even though they were on their way to you, without any explanation and Beat doesn’t give you the option to leave negative feedback on them.
The best ride in town
by Amayala on 2021/09/16 05:27
Never use anything else!
Not intuitive
by JD1319 on 2021/09/02 20:06
This review isn’t for the service but the app itself. Traveling to Greece in a few weeks but once it sees I’m in US it defaults to there and no option to search or save locations outside of US. With Uber and Lyft you can. I deleted it and will use another service.
Doesn’t work!!
by ty1249 on 2021/08/28 21:19
Never receive my SMS to create my account. Tried doing the chat and no one responds!
Not in US
by DickieDFlicks on 2021/08/23 04:43
Us Market needs more competition lyft and Uber are to over priced
Good service
by AZCat4023 on 2021/08/17 23:48
The Beat service is great. The app has some issues crashing and seizing up, but is functional a majority of the time.
Driver did not arrive
by Janeyte on 2021/08/07 17:17
Driver did not enter using correct entrance and cancelled without contacting me
Driver.
by Bubuna22 on 2021/08/03 07:18
Today I meet very nice driver. His name is Gorge. He is good talker and very intelligent 💗 wish you good luck men 👋🏻
Awful non caring support all levels from top to bottom
by Danny Trestian on 2021/08/03 00:12
Managed to use it once in Mexico City It seems a wonderful initiative Then could not log back in. There is no support The support is lazy and non professional. I wrote to all the senior managers via LinkedIn. They seemed to not care and have not been responsive. Hope the founders wake up urgently !!! Otherwise this wonderful venture can disappear very fast with the wrong non responsive non caring attitude and this is a start up ... imagine it becomes a long established venture. It will put its users and customers last ... Hope they are able to fix the very bad impression urgently!!
Doesn’t work
by t4sso on 2021/07/16 09:01
Just a waste of time. You can never get a taxi. Estimated wait time is infinity.
Poor
by Badawii on 2021/07/13 15:51
After downloading the app didn’t send me the code to activate. The start is poor.
No confirmation code
by BananaStar on 2021/07/08 15:06
I loaded the app and never got the pin to set it up. Customer service chat is non responsive. Useless…
U.S number doesn’t receive the pin code
by BnG89 on 2021/07/03 14:51
Tried both the sms and voice call options but neither worked.
Cannot even get SMS pin code
by Esgloo on 2021/07/02 14:26
I tried downloading the app for future trip . To check out the features and get familiar with the app. I downloaded it off the apple store , and I got to the part where you enter your phone number . I selected my country from where my phone number is from . I didn’t get a pin code to enter to even view the app . I’m so disappointed. I wish I could have downloaded this app without any issues , it would have been a lovely app.
Us number doesn’t receive confirmation code
by RenzoCastagnino on 2021/07/01 22:07
If you have a U.S. number, you won’t receive any confirmation code neither a voice call. Chat support never were able to help. Pretty much I couldn’t even use the app.
Didn’t work in Florida
by maverik7019 on 2021/07/01 10:11
tried to install the app but never got the sms to finish the process
Buen servicio y excelente precio
by Agus de san isidro on 2021/07/01 02:45
El servicio me pareció muy bueno. Los autos cumplen con mis expectativas y siempre vienen puntual y no me cancelan sobre la marcha , como otras apps. Lo súper recomiendo. Sumado a que el precio es super accessible
Pésimo servicio
by fhanflam on 2021/06/30 20:28
Sale un servicio muy muy de vez en cuando, y cuando sale el conductor coge otra ruta y no llega, la aplicación era excelente pero en la actualidad es pésimo y ya no es un medio de transporte confiable.
Does not work
by CJ 😎🍩 on 2021/06/29 21:26
Not only does the app no longer work, but customer support is nonexistent. Disappointing.
Worst ride hailing app
by Ploutsos on 2021/06/29 19:19
This is probably the worst ride hailing app I’ve ever used. Not only is the interface and the system poorly designed, but also the network of drivers using it is at a constant decline. Avoid at all costs
La nueva actualización no me deja usar la app, en cuanto intento ingresar se sale
by Clau Castro on 2021/06/26 17:22
La nueva actualización no me deja usar la app, en cuanto intento ingresar se sale
Exavier Enrique Sarmiento Parra
by Katherin López on 2021/06/26 01:46
Chevrolet Spark 2011 KBP274 Bucaramanga Acosador. Durante todo el trayecto no paró de mirar hacia mis piernas, prendió las luces para poderlas ver y con todo el descaro del mundo me miraba. Este tipo de señores asquerosos no deberían trabajar como conductores de esta app, siendo tan conocida actualmente.
Worse service ever
by erikamarcano on 2021/06/24 01:59
Don’t waste your time!!! If you are using this app in Mexico City is a pain in the ….. they don’t have a clear contact info to find answer…. Allllll bad!!
Ha
by Kimrose123489 on 2021/06/21 21:34
Didn’t even get the pin 🤣😂. Deleted.
Never received the activation SMS
by raulrinc on 2021/06/19 16:55
I tried various ways. Resetting the phone, re-installing the app, and nothing. Never got the SMS not the phone call with the activation code
Can’t activate account with US cellphone
by Diagger on 2021/06/10 13:15
If I could just activate my account I could give more insight, but with a US number there seems to be a bug where they cant send you the activation code via SMS nor by call.
Unable to get a pin code
by RGF2021 on 2021/06/07 02:59
Worthless app, worthless customer service. I’ve tried several times to get a pin code in two different phones and they never send me one. I’ve tried the “chat with us”, but that is just as worthless and they never send you a code.
Empeorando
by MC8111 on 2021/06/07 02:19
Cada día hay menos conductores disponibles. La App se congela al intentar cancelar y no cancela la búsqueda sino que acepta el viaje sin notificarte. Tiene muchos bugs…
No se puede facturar
by cp normando on 2021/05/28 11:36
Cuidado con estos colombianos ... dicen que se puede facturar desde el app al escoger cada viaje y seleccionar opción facturar, pero es falso... una vez más colombianos defraudadores. Ahí está la respuesta de Beat: no lo niego, es cierto, los defraudamos cínicamente. Es imposible facturar en Mexico. Pero de consolación puedes ir al menú de ayuda en el app.... jajaja COLOMBIANOS DEFRAUDADORES COMO SIEMPRE
Never Received Pin
by raptor9g on 2021/05/25 05:28
Does not work. Never received been contacted support support never contacted me. Multiple attempts spread of multiple weeks both with a phone and text message request.
Opinion
by Will Salguero on 2021/05/19 06:22
Good prices and great service 😄
Clean
by EcMia on 2021/05/12 16:36
Cars are clean and drivers are usually quite nice. GPS locations need improvement
Never received pin
by GJC503 on 2021/04/15 05:33
Tried both sms and voicemail options
Servicio excelente
by Markdeni on 2021/04/06 17:56
Servicio excelente
No Apple Pay!
by scastelazo on 2021/03/31 19:39
This app does not support Apple Pay as a payment option, at least in Mexico, where the service has been available since late February 2021. When they add support for it in Mexico, I will update my review with 5 stars. For now, this app gets 1 star.
very disappointed
by fernoriegap on 2021/03/23 17:38
a lot of problems with the location and the map that the platform uses,
Won’t authenticate my account
by Just use Uber on 2021/03/17 04:28
I visited Mexico City and wanted to use this service, but for some reason it wont authenticate my American phone, seems like it’s an app only for locals. I’ll stick with Uber since I’m able to use it everywhere.
Malísimo
by francisca pienovi on 2021/03/11 10:45
Siempre que quiero pedir un beat nunca hay autos disponibles
Beat review
by Polanco2021 on 2021/02/23 01:34
I recently started using Beat in Mexico City and I’ve been impressed with the quality drivers, their hospitality, and overall professionalism. The service is very reasonably priced and the Tesla cars are awesome!
Cant receive sms
by BrandynLBC on 2021/02/14 03:12
I tried over the last few months to get a ride with my USA number in Mexico City. I enter my number and never receive an sms, or phone call. I chat with support and no one even responds. Ridiculous.
Esta molestando
by aniicaro on 2021/01/05 12:47
Para mi beat era la mejor app para movilizarme, Rápida y segura pero ha venido presentando muchas fallas, se queda cargando como si nadie aceptara y de repente el carro llega a recogerte y es cuando la app actualiza que alguien aceptó tu solicitud, revisé a ver si habían mas actualizaciones pero nada. Por favor intenten arreglarlo
Broken, buggy, awful support
by cbfx1 on 2020/12/29 14:42
I used the app once and then it wouldn't let me in again after. I can't get past the SMS one-time code screen and the support staff just simply doesn't care. They close tickets before resolving the issue, effectively ignoring me.
Caro
by julian guer on 2020/12/20 02:35
Cada vez más costoso y servicios pésimos
No sirve (doesn’t work)
by ernesto_pdc on 2020/12/17 00:47
Nunca hay conductores disponibles Very difficult to find drivers available Add more cars
Súper bien
by Nonstoic on 2020/12/11 20:54
Todo muy bien
SMS code will never send
by Silentassassin2 on 2020/11/29 22:36
I’ve been periodically trying to set up an account with my number from the United States and it never sends the code to my phone. I’ve tried to get the code by voice message and it won’t work either. I even tried to chat with you guys but I have not received a message back.
Full of bugs unusuable
by Samsungtvvv on 2020/11/25 18:02
Have not been able to use the app. Constant bugs and 500 errors.
Must be fake reviews
by nickname my a__ on 2020/11/13 06:51
It’s very rare that even the greatest apps have 5 stars. But for me to not even be able to get get into the app and it’s rated so high makes it even more iffy. How many times must I request for a code or a call and nothing happen ?
No cumplen protocolo de Cov19
by Mmannyh on 2020/11/02 19:55
Muchos conductores no tienen el equipo de seguridad por Corona Virus , no proteccion , ni alcohol, Máscara colgada al cuello ,
Conforme
by juliaceniz on 2020/10/22 16:56
No tuve inconvenientes al día práctico muy practico recomiendo
Horrible support for US numbers
by Josee_4 on 2020/10/22 16:01
Keep getting code texted, keeps saying combination and code are wrong... lol come on man
Privacy concerns!!!
by Lo DLG on 2020/10/17 18:14
I signed up using my number and received a verification code. It asked me for email (optional) and name, then prompted me to enter my billing info which I did... all of it! Then when my account was created, someone else’s photo popped up as my profile picture and when I tried to change the information, I realized the account had changed my number to another number from a different country!! I tried to update my phone number thinking it was probably a glitch and it wouldn’t send the verification number any more... then I tried to change the photo and you have to request for the photo to be removed BUT it doesn’t give you an option to add a comment so that I can say something like “Emergency!! Glitch alert!!” Or explain that the profile is half mine and half someone else’s... after not being able to change ANYTHING to be accurate, I tried to contact customer service to explain, but it seems to be a bit and when you leave the chat page, it resets so it’s like you never started a convo... also NEVER got a reply... so I logged out thinking if I start again, maybe it’ll be fixed and completely forgot that my billing info is still in the other persons account!!! A TOTAL STRANGER STILL HAS MY BILLING INFO AND I CANT GET AHOLD OF ANYONE!! I do NOT recommend it as this platform is not secure or reliable!!!
Logistical nightmare of an app-TERRIBLE!
by Franco7093 on 2020/10/13 17:30
If I could give it 0 stars I would. The Tesla concept made it attractive to me while visiting Mexico but the verification process is an absolute nightmare and customer service is non existent. 100% would recommend Uber/Didi over this dumpster fire of an application if you value a coherent app interface and actual customer support.
Great at first, breaks after verification
by Eosos93 on 2020/10/08 00:36
Really had a nice Tesla ride after downloading the first time. However it does not start up anymore. It gets stuck at the SMS verification part and doesn’t send me a code. No idea why. Chat and the voice call don’t work either. Back to Uber 👋
Αξιοπρεπές
by Yon17 on 2020/10/06 04:15
Ο Γιώργος αξιοπρεπές και στην ώρα του. Ευγενέστατος, με βοήθησε την πόρτα, έχω θέμα όρασης και είμαι ΑμεΑ.
Went from best to worst!
by gnn62 on 2020/08/20 12:17
It’s really sad how one of the top Uber competitors in many countries just became impotent after the founders sold it. They used to rate drivers and eliminate the bad ones; no more. Drivers abandon rides if they find a better deal in the street, with no consequences. It is a crap service, with no intention of becoming better
Felicitación
by rfperez2020 on 2020/08/13 13:45
Excelente servicio y muy buena atención
Sugestiones
by BBamstel on 2020/08/04 13:29
El sistema no permite corregir direcciones, el GPS posiciona bien pero la altura de la calle erra en 400mt. El autito del simulador juega al autito loco. Pequeños ajustes del sistema. La calificación del vehículo/conductor debería ofrecer y considerar mas aspectos de la calidad del viaje. Sigan mejorando. La competencia nos hace bien.
American Express Payment
by R2D2 USA on 2020/07/29 08:29
Why is AMEX not a valid card for payment?
Can’t get passed the access code
by grim2417 on 2020/07/04 10:14
I have tried multiple times and sent a request to the customer service and didn’t get no help on trying to set up my personal account with beat
Disappointed
by Everybodys favorite on 2020/06/30 19:06
I was excited to try a new app that offers this service but I couldn’t even finish setting up my account because it was sending me the verification code through call or text
Excelente
by Corindediego on 2020/06/08 04:05
Excelente servicio muy amable los conductores servicio a tiempo
Reviewing
by drive harder on 2020/05/17 07:27
Beat is trash, why have an app to get picked up like Uber and Lyft, but have certain times u can use it. Not good fix now
Unable to signup
by Bill Cousert on 2020/03/22 10:32
Could not get a pin to complete signup process.
Mr Saenz
by johnnypru on 2020/03/09 02:40
Try to install the app but I couldn’t get my pin try in many ways never a answer poor service you Gus have my phone number and my email and still nothing
Precio
by aguspintos99 on 2020/03/06 01:09
Te dicen un precio inicial y terminas pagando más (no es mucha diferencia) pero estaría bueno que aclaren el número y no lo cambien
Does not send pin
by Pyrgos22 on 2020/03/04 17:28
Worked great. Now doesn’t send pin to set up. Messaged company. Said will sent. Never did.
Turning to the worst
by Joell Apple on 2020/02/28 12:36
In one of my recent trips I asked the driver if he could drive me back to the same area(point A) he picked me up from for the same price he brought me to (point b) and he refused he actually said “sorry I’m only looking for services around this area (point b)”. Not only that prices are starting to get ridiculously high in the city and yes it’s high demand.. so get more drivers. This happened in Bogota, CO
The app won’t work at all for me
by jayvon wistin on 2020/02/25 00:06
Gotta give it a 1 star or zero if I can. The app wouldn’t even let me use my number to make an account
4
by Underpaid driver on 2020/02/23 19:10
Comodo el caero pero tiene que acomodar mejor las sillas de atras para uno ir mas comodo
Excelent drivers but the gps fails
by lucybogota on 2020/02/23 13:47
4
Buen servicio
by Gervec on 2020/02/22 21:57
El servicio hasta ahora ha sido excelente
Can’t get a pin code
by Cbaroque on 2020/02/21 20:05
They never responded to my email and I was unable to get a pin trying on different phones.
Excelente servicio
by TelCast on 2020/02/20 17:52
Quiero exteriorizar mi reconocimiento por el excelente servicio recibido ya que, tanto la condición excelente de la unidad como el trato cordial y de buen nivel recibido por parte de Guillermo, son dignos de reconocer y apreciar.
Servicio pésimo
by MarcoLastre on 2020/02/16 02:47
El servicio es realmente lento . Los choferes te llaman para pedirte sólo pago en efectivo es una Vergüenza. No vale la pena
Excelentes precios
by andresr255 on 2020/02/15 16:46
Haría falta una opción para hacer paradas antes de llegar al destino Un conductor me cuenta que él solo cobra según los km que recorra después de recogerme a mi, mi viaje fue de 3 km pero él tuvo que recorrer 5 para buscarme :/
Broken
by Jberkey on 2020/02/15 03:53
1. The SMS verification doesn’t work when you’re in the location you want to use the app, despite setting it up prior to travel 2. Your authentication process is a joke. I logged in with my other +1 cell number (since the first one I pre set up magically wouldn’t work) in Colombia and someone had that “account” (aka had registered my number) and had been using it for a while. This had no impact to me as it was just a phone number and tied to my finances or cards, but once I logged in I instantly had access to their entire account and could have used their card for “free” rides. Realized at that point this whole thing is a joke and deleted it immediately. FYI for anyone reading this and traveling in South America where uber no longer works— Download DiDi. It works just fine, and it’s at least a bit more secure. Don’t let Beat beat you.
This app is a scam
by ChloePaige90 on 2020/02/14 15:35
I never received an SMS to verify, ASR’s for a call and the app said I would receive a phone call and voicemail with my verification code - nothing. My boyfriend had the same issue, then the next morning, there were a dozen rides under his account that we DID NOT TAKE! This app is a scam and does NOT work.
App aún con limitaciones
by Mary0884 on 2020/02/11 18:09
Esta app es de gran ayuda al momento de movilizarse, pero aún el GPS o el personal taxista no llegan a los puntos específicos donde se solicita, además de esto no cuenta con mensajería al conductor, solo llamadas y mensajes poco utilizados ya predeterminados. Espero que sigan mejorando.
Great rates but app doesn’t work 70% of time
by Medellin rider no 1 on 2020/02/10 12:36
I like the rates and drivers but seems like always connection issues, no confirmation from drivers they coming but they usually show. Now I can’t even log in, requested a new pin several times now after reinstalling app.
Servicio mediocre
by jdelosr on 2020/02/08 14:16
Lo uso solo por que Uber ya no está pero el servicio malísimo
Excelente aplicación
by MatiAriza on 2020/02/07 20:18
Es una idea genial como motivan sus conductores con los bonos, se presta para: - Gran motivación - Excelente servicio - Amabilidad - amor y aprecio a la aplicación y trabajo
Need improvement
by Manuel Fabian Ruiz on 2020/02/06 15:32
Cancellations are not taken Location is erratic Changes on destination from the app, unexplained
Reliable in Bogota
by g8trgrad on 2020/02/05 16:51
My only complaint is not being able to save my US credit card in the app. If I could do that, the service would be 5 stars. I like the option of Plus to get a nicer car... Similar to Uber Black.
Family members in my account
by sandrabxuabacca on 2020/02/04 03:18
I used Uber in Colombia, which allowed me to pay for my sister drives, but now Uber is retired from Colombia, and Beat does not have that option that it is so helpful when you want to pay to another country for someone else.
It does not receive Amex CC
by Jhidalgos on 2020/02/02 20:40
Amex does not work here
Won’t accept a single one of my credit cards and doesn’t take Amex
by no-uber-in-colombia on 2020/02/02 18:42
I keep getting an error that says my card details are invalid. The cards are good.
Puede mejorar
by diegogoor on 2020/01/22 07:04
Es una buena aplicación. Sencilla, económica, pero hay dos aspectos que puede mejorar: poner direcciones exactas y enviar mensajes de texto personalizados, por ejemplo, con la dirección exacta de la recogida.
Limpieza
by Damaweiss on 2020/01/15 18:42
El servicio es bueno , pero los autos generalmente no están muy limpios.
Safety
by Ridesafe1 on 2020/01/14 14:43
Sometimes the driver is not the same as the photo and that’s dangerous. Many Venezuela are renting the app and cars from Peruvians and this is not the way drivers should operate and work for this company. DO SOMETHING ABOUT IT!
Lo mejor
by trollmine on 2019/12/30 19:43
Es una aplicacion muy buena, tiene los mejores precios y los conductores son amables.
It’s the best ❤️
by yiss1999 on 2019/12/28 17:44
Lo mejor
Beat Mexico
by baptistapablo on 2019/12/24 00:20
Les cars than Cabify and that’s saying something
ECONÓMICA
by ANGELARCANGEL on 2019/12/10 16:08
Aplicación cobra lo estipulado al momento de reservar el viaje,excelente.
Pretty Much Satisfied
by RichardGuillen on 2019/02/13 15:41
I gotta say that the service is great, I mean, different than Uber of Lyft (in US) is quite fast & never have to wait more than 10 minutes and that is a lot. Beat is nice I like it, however I’ve got some repeated experiences with most of the drivers in Bogota that I have no idea why, still 2 blocks away or 2 minutes away from pickup point, text they have arrived when you CAN see them in the map they have NOT. I cannot understand why would they do that but still happens and you ask them and they come with the “ oh really?? I didn’t realize it or I don’t know..” Other than that, I’m happy with it and recommend it to everyone at least here in Bogota. It’s affordable and drivers are pretty nice & respectful.
Recent changes in Beat
by Küke on 2019/06/21 09:53
The app was great and offered many advantages which through the recent changes were all negated. One can not choose a ride anymore. It was not a beauty contest but things like “are pets allowed, how big is the car can it accommodate many luggages and people is there an airconditioning and so on” are not known since randomly a driver is assigned. What’s the point then to use the app one. Am just as randomly hail one on the street or call a radio taxi. Car sharing to common destinations is also not a good idea. One may NOT want to share his cab!!! Or if 2 people are in a cab and 3 are looking for a ride and the driver gets assigned to this group one gets left out???? How does this work? And finally mandatory to give the exact destination which the driver does not see hmm I don’t believe that. Secondly why should there a database exist that registers where I go with a cab how often and so on.... that is similar to a police state. I am sorry but the changes make use of this app not particularly attractive definitely worse than the app of the parent company in Germany which kept all the attractive features !!!
Fixed prices but never available
by Ku--luv on 2019/04/11 13:22
It’s a good app because the prices are fixed, but a lot of times the taxi drivers “confirm arrival” when it’s obvious that we haven’t even started the ride. It seems like the driver does this to avoid getting a negative rating from the app? I don’t understand how they can do this when by GPS it’s obvious that we haven’t even arrived to location. Sometimes taxis can even confirm arrival when they are far away... It also takes forever in the mornings to find a taxi in Peru. For example, I’ve been requesting since 7:05am and finally at 7:36 I was able to get a taxi when the price has jumped by almost 50% because it’s now traffic hour. They should respect the price we were given since it’s quite frustrating when obviously I had been requesting at an early time to avoid this price. Quite disappointing. Beat doesn’t check the cars of the drivers. In order to get the better rate, the drivers lie about their cars. Seems like beat doesn’t check the drivers information.
Good for both passenger and driver
by MJSBry on 2018/01/04 14:48
Not quite like Uber, it just sets up a match between passenger and driver. The driver apparently knows in advance where he is being asked to go, so that makes drivers happy, and they can ignore requests they don’t like. Two different countries, but the TaxiBeat drivers in Lima seem less downtrodden and more committed than the Uber drivers in Washington DC.
Broken
by Jberkey on 2020/02/15 03:53
1. The SMS verification doesn’t work when you’re in the location you want to use the app, despite setting it up prior to travel 2. Your authentication process is a joke. I logged in with my other +1 cell number (since the first one I pre set up magically wouldn’t work) in Colombia and someone had that “account” (aka had registered my number) and had been using it for a while. This had no impact to me as it was just a phone number and tied to my finances or cards, but once I logged in I instantly had access to their entire account and could have used their card for “free” rides. Realized at that point this whole thing is a joke and deleted it immediately. FYI for anyone reading this and traveling in South America where uber no longer works— Download DiDi. It works just fine, and it’s at least a bit more secure. Don’t let Beat beat you.
App needs work
by chasewerther on 2019/06/11 16:11
I left my phone in a taxi earlier today and haven’t been able to get in contact with the driver. The number I called for the beat help desk hung up on me twice. The “left something in the taxi” section of the help area of their website explains that you need the app to be able to contact the driver. Haven’t gotten an email back to be able to get the pin required to get in the app on my friends phone, and the pin can only be sent to my phone. Only 8 out of 30 people found this advice helpful on their website, yet it hasn’t been updated. Was in a taxi with Florian T. And the license plate was TAB6765 if anyone here decides to help me. I made a dumb mistake in leaving my phone but I cannot be the only person to have done this. Will compensate the driver for returning my phone if anyone can help me get in contact with him. Very stressful situation.
Awful experience
by Kimmyarosales on 2018/08/29 16:12
We had a terrible experience using this app. Our driver intentionally went the wrong way to increase the meter and then got upset with us when we told him he was going the wrong way. He went 10 minutes out of the way and Then after we corrected him he said he didn’t know the way to our hotel, even though he was following his GPS which was telling him the correct route... I realize the app doesn’t control the taxi driver but the driver tried to charge us 10€ more than the Beat estimate. When we got to the hotel he got upset when we told him we were not going to pay for his mistake. He began yelling at us and swearing in Greek. He acted like a Child. It was by far the worst taxi experience of my life. My advice- have your own GPS on to make sure the taxi driver isn’t going the wrong way.
Too many recent glitches
by LolosAthens on 2019/06/27 06:52
This used to be my go to app for taxi hailing. However, in the past months I’ve encountered many glitches for this to be helpful. For example, after I initiated looking for a cab, it remains in search mode until no cabs can be found, and yet a few minutes later I get a sms msg saying that a cab has arrived. The transaction is no where found on the app so I had no idea that a match happened nor do I have any idea which car, it’s location and who is the driver. It happened at least 4 times in the past month, once after I already got another taxi via Uber. Also the fact that they removed the ability to select users, a feature that distinguished Beat from all the other services is not well thought out. Will move to Uber for my future rides.
Beat in Lima: Update needed
by PESista99 on 2018/11/30 08:45
I’ve been using this app in Lima for over a year and it’s been pretty decent so far. I’ve had very good drivers and maybe a couple that weren’t good enough for different reasons. However, what I’d love to is the option to add stops. In the mornings I usually have to take a cab since I have to go with another person because we work very close to each other. The problem is that I can’t use Beat until the night, because there’s no option to add stops and simply I don’t trust any other app. Any other new feature would be nice, but I think this is the one I expect the most.
Great price, but with some bugs
by lifeoverstuff on 2019/03/20 18:00
I love how much cheaper the app is than Uber and have been solely using it for that reason, but I’ve been having a lot of issues with it not picking up my correct location and sending the driver to the wrong place. And if I don’t lock my phone, the address will sometimes change in my pocket and I’ll end up in the totally wrong place! I’ve never had these issues with other apps so hopefully they can fix these issues soon cause otherwise it’s great!
No connection and phantom charges
by tf484848 on 2019/03/07 00:13
I always have a hard time getting the app to work, I get a ‘no connection’ message and I’ve recently been charged for a trip I didn’t make. I tried getting a beat but nothing happened for a couple of minutes, then I cancelled and surprisingly enough I got an e-mail about my “last trip”. I was never notified that someone was on the way and I even accessed the app again and it didn’t seem like I was on a trip nor waiting for a taxi. Then, I had to rate the driver of this phantom trip in order to be able to write a complaint. I will not be using this app anymore and I do not recommend it.
OK, but idiotic credit card policies ruin it for me
by J D P S on 2018/12/14 05:07
It’s almost 2019, and this app won’t take my credit card simply because it wasn’t issued locally. What? So if you’re a tourist or travel around Latin America for business, you better get a different credit card in each country you visit. What a stupid policy! Use a better payment processing platform. Also, let me schedule stops along the way. And will you just drop your in-app calls system? It’s slow, unreliable, and buggy. Let me just text or call the driver directly.
Disappointing changes
by General DK on 2018/09/20 21:29
Used to use the app and the service a lot, recent changes however are not allowing users to choose the driver they want (why have ratings and show other details if I can’t use them I wonder)? Claiming that demand is high doesn’t mean that o cannot choose the driver I want and definitely doesn’t improve my experience. Also recently it is becoming increasingly difficult to get a driver (any) using the app, I assume because less drivers use Beat as their primary channel! Overall very disappointed and looking for alternatives!! Beat wake up!!!!
The best in Greece
by RashedAFAlnoaimi on 2019/08/11 19:52
The best application to use in Greece .. the application save you more than 60% of the cost that normal Taxi will ask for.. for example when I came to athens the taxi took 78€ from the airport to the hotel .. when Checked out from hotel to the airport I used Beat .. I only paid 31€
Worst hailing app to use
by Rkme1389 on 2019/07/01 07:46
I give it 3 star because it’s the only way it will show up for users to read how horrible this app is. I cannot only not see my driver or had to wait 30 min to ride horrible crazy drivers in Greece but I had to pay in cash. It seems this app has bend down over backwards for local taxis just to make money. Definitely compared to Uber or Lyft this is an app to avoid in a country that doesn’t embrace competition.
Almost great
by inprcdmx on 2019/05/31 03:13
Drivers are great, prices are very good, but app sometimes doesn’t work it gets stuck thinking.... Pick up times keep changing. Sometimes it shows driver arriving in 2 minutes and will change to 8min once you are already outside on the street waiting, coupled with Changes in location of driver. There might ne a glitch sincronizing with waze or google maps.
Got cheated out of extra money from driver with no way to stop it
by John K MA on 2018/06/26 22:51
I just got picked up from the airport with the meter on but after the drop off the driver just charged me and extra $10 Euros above the meter. It was late and he just did the extra charge after I got into the hotel. This is just an easier way to scam riders when the ride is over. I assumed they would put in the meter rate but I was wrong and shouldn’t have made that assumption. He was a nice driver but just took advantage of a tourist coming in from the airport. Really bad first impression of the country straight from the airport.
Gets worse and worse
by Harossi on 2021/09/20 10:20
This app used to be great but keeps getting worse and worse! 1) waiting times (if you are lucky to find a cab available) have been going up and up and I talking about suburbs around the center of Athens. 2) cab drivers can cancel the ride even though they were on their way to you, without any explanation and Beat doesn’t give you the option to leave negative feedback on them.
Family members in my account
by sandrabxuabacca on 2020/02/04 03:18
I used Uber in Colombia, which allowed me to pay for my sister drives, but now Uber is retired from Colombia, and Beat does not have that option that it is so helpful when you want to pay to another country for someone else.
Great taxi service in Lima
by Hobss on 2017/12/26 22:45
Love the option to select a driver out of a list of 4 nearby drivers. I then can choose based on car, car features (air conditioning!) and rating. Killer feature that none of the other apps has.
Satisfied but with bugs
by iezban on 2019/05/28 13:37
It’s a good service. But the app has room for improvement. Example: can’t order a ride if you don’t know the address where you are. In other apps you just drop the pin and done. Also, the time for a driver to arrive shown at the beginning is rarely achieved
Good Service
by 1madgreek on 2019/01/28 06:01
Fast Friendly & Efficient Driver! Ever since Uber was pushed out by the corrupt Greek government Beats is a good alternative, it’s a taxi service but they follow the Uber model so you know ahead of time your cost so there’s no gouging of tourists that is sometimes typical of certain drivers!
Never know what is going on
by Livin in Lima on 2018/11/15 16:43
We have been using Taxi Beat for over a year in Lima. Sometimes it is awesome! We have had GREAT drivers. But, lately, the app has been crazy, driver position has been bad, and sometimes the drivers never show up. And if there are weeks of special offers on prices- there are no drivers available.
Amazing
by PeanutD1961 on 2019/05/28 20:36
My friend and I were backpacking through Europe when the man at our hostel told us about this app!! Amazing drivers and we have not had a bad experience. Gives you the profile and photo of each driver!!
Apps only good as the driver
by Bigmac12126565999 on 2018/06/21 14:30
If you can manage to actually get your driver to pick you up and not just the first person to get in, then it’s alright. The app won’t let you cancel a ride you are not on, so you can just watch as the person enjoys your free ride before you can try and get lucky with another ride. Apps a crap shoot which is what I was trying to avoid with taxis in the first place. Also kills data when looking at location.
Love this app
by sherieme on 2018/03/26 07:28
I use this app every time I’m in Greece. Works like a charm. I love the option to pay with card or cash. App shows you where driver is, how long it should take to get to your next destination and how much it should cost.
Beat review
by Polanco2021 on 2021/02/23 01:34
I recently started using Beat in Mexico City and I’ve been impressed with the quality drivers, their hospitality, and overall professionalism. The service is very reasonably priced and the Tesla cars are awesome!
Totally wrong the way to cancel a travel
by Andretom2629 on 2019/10/22 14:04
If the driver cancel the travel when you pay with credit card Beat charge you no Matter what instead the app connect you with other drivers, they dont do nothing o but they say thats is the bank how holds the money for 30 days..uber dont do that they give you back de money at the same time they connect you with other driver and when the driver is done they charge you!!!
Lost in Athens
by Tnorland on 2019/05/31 19:18
Got a ride easily from our hotel to the beach in Athens, Greece, so figured it would be just as easy getting back. Nope. The app could not find any available drivers even though we were watching several pass by us per minute. Ended up walking halfway back as night fell and eventually stumbled upon one of the few available taxis. Also, FYI, any taxi service you try in to call in Athens is only to the airport.
Reliable in Bogota
by g8trgrad on 2020/02/05 16:51
My only complaint is not being able to save my US credit card in the app. If I could do that, the service would be 5 stars. I like the option of Plus to get a nicer car... Similar to Uber Black.
Convenient
by mtngreek on 2018/05/06 17:24
Got rides from difficult locations. Drivers always polite. Like feature where I know who driver is and exact location.
Turning to the worst
by Joell Apple on 2020/02/28 12:36
In one of my recent trips I asked the driver if he could drive me back to the same area(point A) he picked me up from for the same price he brought me to (point b) and he refused he actually said “sorry I’m only looking for services around this area (point b)”. Not only that prices are starting to get ridiculously high in the city and yes it’s high demand.. so get more drivers. This happened in Bogota, CO
Needs an upgrade
by theodora456 on 2019/08/11 08:48
These last few months I’ve had so many problems with the app. First of all I don’t know if there’s a shortage of taxi drivers but there have been many occasions where I waited over 30 minutes for a confirmation. Some of those times I couldn’t get a taxi at all. Also the app has shut down on me many times while I was opening it.
Happy with the service
by miarengifo on 2018/09/15 14:32
Enjoy each ride however, notice that now any type of car can enroll what makes damaged, too small and dirty cars to participate.
Super helpful and easy to use
by mv.arms on 2018/06/08 17:00
Our family is vacationing in Athens. We don’t know the area at all. But this app made it super easy to hire a taxi in a city that is terrible to drive in.
Needs improvement
by Koea1986 on 2021/10/11 13:28
I can take a taxi from Athens to my home outside the city. But the other way around does not work, because there are no drivers around. I am willing to wait for the taxi to come from Athens, or even better to have the option of scheduling a taxi ahead of time.
Sugestions
by Steve Medellin on 2019/05/11 05:36
I would like to add stops to my rides like I can with other apps. The comunicatiom sistem you have is not good at all! Most times is hard to comunicate, I wish I could sent text tommy driver instead of pre-determined only text
Awesome App!
by DavidRAlvarado on 2019/12/03 03:46
This is my first time using this app and it’s really helpful in many ways. If you don’t want to spent a lot in Uber, this would be an amazing choice.
Awful non caring support all levels from top to bottom
by Danny Trestian on 2021/08/03 00:12
Managed to use it once in Mexico City It seems a wonderful initiative Then could not log back in. There is no support The support is lazy and non professional. I wrote to all the senior managers via LinkedIn. They seemed to not care and have not been responsive. Hope the founders wake up urgently !!! Otherwise this wonderful venture can disappear very fast with the wrong non responsive non caring attitude and this is a start up ... imagine it becomes a long established venture. It will put its users and customers last ... Hope they are able to fix the very bad impression urgently!!
Rarely even works anymore
by Frank_Dfvr on 2019/06/12 21:46
It takes me at least 20-30 minutes to get a ride nowadays regardless of what time of the day it is. It also takes 4-5 tries total. Even when a driver is on the way, I have no way of telling unless I restart the app. It’s that bad. Unless I close the app and restart it, I have no way of knowing if someone is coming. Using an iPhone XS Max, latest iOS, there’s no excuse. Using this app is stressing me out, as I need to carve time out of my day to enter my location, destination and search for a ride, then restart and do it all over again several times before I get a ride. Get it together Beat.
Mahesh
by Mike Rattan on 2019/10/16 17:33
Mostly everything is perfectly good Except time to arrive is really too long Rest all good m fine thanks
Save & Fast!
by Bertolini R on 2019/01/30 19:52
Any time I’ve used beat, I don’t have to spend time waiting for the car. Drivers are kind.
Multiple spot pick up
by butamagyar on 2019/06/14 20:45
Need to ad multiple spots like if someone wants to pick up another person in a different spot and then go to final destination
Bad drivers habits
by sjcp357 on 2019/07/21 00:33
A lot of times the rider will accept the ride and be busy with other ride and not even showing to the place to pick you up, making you canceling the ride wasting your time and meanwhile you wait for somebody else, annoying.
Awful
by majid kazemi khaledi on 2018/07/22 19:33
I Chang my sim card then It doesn’t work at all and nobody was responsible to solve the problem.
Bad experience in Athens
by Qasdfghjklyehbdichskd on 2018/06/23 12:15
Tried for first time. Car came late. Vehicle plates matched app, but driver was different. Driver tried to correct by making me cancel and select a different one. That failed. Couldn’t really communicate in English to figure what to do with the app. Ridiculous experience. Do not use this app till they figure the basics out with the drivers
Great App!
by Tuna him on 2018/06/22 13:37
Recommended by a YouTuber vlogger for my trip to Athens and it was great. Used it for getting around the city but it is not used in Santorini when I tried it.
Must use app when riding taxis in Athens
by Stycool24 on 2018/04/26 19:04
It’s been a great experience using this app. I got scammed by taxis with a meter when I didn’t use this app. Please don’t get scammed.
Logistical nightmare of an app-TERRIBLE!
by Franco7093 on 2020/10/13 17:30
If I could give it 0 stars I would. The Tesla concept made it attractive to me while visiting Mexico but the verification process is an absolute nightmare and customer service is non existent. 100% would recommend Uber/Didi over this dumpster fire of an application if you value a coherent app interface and actual customer support.
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