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Description
suncoast Credit Union’s FREE Mobile Banking Application for the iPhone, iPad and iPod Touch. BANK 24/7 Manage your accounts, view copies of cleared checks view transaction history, make quick transfers between suncoast accounts and find the closest branch or ATM in our network. SAFE and SECURE suncoast uses SSL (Secure Socket Layer) to communicate securely through all mobile service providers. LOCATE With a single click, you can find the fee-free ATMs near you and locate the closest suncoast branch. Our search map provides addresses and branch contact information. FREE All suncoast members may use our sunmobile Application for no charge. Your wireless provider’s messaging and data rates may apply. ANSWERS Consult our Frequently Asked Questions for quick answers about sunmobile. COMING SOON Look for many of the same features available via SunNet Online Banking.
Great improvements!
by Space wizz on 2019/05/15 10:19
The app has been getting better with numerous improvements. One feature added of saving check images causes the app to crash so I needed to save the screen to do that.
Best way to bank
by D.j.daniels on 2019/05/13 23:39
The app is incredibly easy to use, quick and accurate. So great not to be required to go to the bank!
Mobile Banking
by squiter66 on 2019/05/13 21:31
I Always have an easy time doing my online banking wit Suncoast!!!
Simple and easy
by JHaley10 on 2019/05/11 13:10
Love the app and it allows me to do everything I need without going to the bank. Deposits, transfers, send checks, pay bills online...very easy! Keep making improvements.
None Better!
by JTrace15 on 2019/05/08 16:17
I have been using this app for years and I cannot think of a single thing I would change.
Best bank in town
by Martrish on 2019/05/07 22:31
I’m very to have business with SunCoast credit union. Their rates are great.
Ez
by paultime on 2019/05/04 21:01
Very ez to use
So easy
by ms able on 2019/05/03 14:05
Suncoast mobile app makes it easy for me to transfer money, check my balances. Sun coast is the best bank. I have had other banks for 30 years but suncoast by far exceeds in customer service and ease of use.
One of the BEST Banking Apps
by hotboxtattoos on 2019/05/03 04:53
!!!EXCELLENT!!! Other Banks and Credit Card Companies need to follow SCFU’s lead and make their Mobile Apps as nice as the SunMobile App. SCFU’s Mobile App is Very User Friendly and Easy to Navigate. With SCFU’s SunMobile App Everything you need to Manage your Account is right at your fingertips 24/7.
Suncoast FCU App
by 07megacab on 2019/05/02 14:32
Great features and easy to use!
Easy!
by babyjaimie on 2019/05/01 20:57
This app is easy, clear, and super user friendly. I love it!
Black screen and clunky interface for disputes
by JedJak on 2019/04/27 01:23
Spent 5 minutes filling in all the information required for a dispute. Then went to include documentation for the case, but needed to take pictures. There’s no option to take a picture in-app, so I switched to the camera, took the picture, and switched back. When I came back to the app moments after taking the picture it had logged me out. Upon logging in all of my case details were now gone. There should be an auto-save feature on case details or at least a warning to take case pictures before filling out the information. I then began the process of retyping the information and it proceeded to suddenly display a black screen which once it fixed itself had logged me out again. I already don’t like mobile experiences and this another app to add to the list. Back to the desktop PC...
Great
by powerhouse44 on 2019/04/25 16:13
Easy, quick, convenient. I’ve had this app for 3 years
Bank transfers
by ygcvhzhkc on 2019/04/24 21:21
I have been trying to setup bank transfers with no luck. I’m not very happy with my current bank and was thinking about switching everything to Suncoast but I’m getting a little concerned. Thx Brad 502 649-9544
Great app
by El cucy on 2019/04/24 12:44
Thanks for your business great app very good company
Easy and Convenient, enough said.
by nyyankeeben on 2019/04/22 22:37
See title.
All Accounts Access
by DG&TG on 2019/04/22 11:22
This day in age. We should be able to see and manage all accounts on one log in. This makes it extremely inconvenient with security.
Easy Money
by Out House Rat on 2019/04/20 02:25
Sure beats waiting in line.
Great way to manage your money
by soerra7 on 2019/04/16 20:25
Extremely convenient and works very well. My only complaint is that I can’t send money directly from my account to another person‘s account, I must use a third-party provider.
Great reliable app
by Zena Jade on 2019/04/07 01:52
Love it
I love it
by Ill seashell on 2019/04/04 13:25
I do love the app. Only problem is with deposit
Easy to use
by Micked1965 on 2019/03/31 22:39
I find it user friendly and quite simple. Really like the text alert informing us of charges on Visa card which saved us over 700.00 and the hassle of trying to recover it!
Transfers
by Romy Jo on 2019/03/28 14:02
I would like to be able to set up a transfer with an advanced date similar to bill pay. Right now you can only transfer on the day you are entering it. Would be so much more convenient. Thank you
Slow and out dated
by Mstt3 on 2019/03/26 19:55
Compared to its competitors the app is slow and is in desperate need of an upgrade.
The bank in New port Richey Florida needs to replace their ATM macheins
by Jimmy Hendren on 2019/03/26 03:34
Their ATM macheins are constantly broke down. I tried for 2 days to make a deposit and my car payment came out and over drafted me.
Mobil app
by holdiness on 2019/03/25 11:50
First time using Mobil app. LOVE IT easy to transfer, pay bills etc. Brenda
SunMobile app
by Lisastrada on 2019/03/22 17:47
I only have good things to say about this app after comparing it with my previous credit union’s app! Whom shall remain nameless.
Love Suncoast!!
by Schellef on 2019/03/21 22:55
The best credit union and best app ever!! Thank you for being a great business!
BEST APP SINCE THE INVENTION OF APPS
by Miami princess on 2019/03/20 13:09
HANDS DOWN BEST APP EVER...
John S
by Jrsfl on 2019/03/16 20:23
Really full featured and easy to use.
Could be better
by WACKEM on 2019/03/16 15:16
A feature I would like to see, calculate payments left on loans would be nice!
Gratitude
by Eukaristos on 2019/03/16 02:37
I wanted to have the opportunity to express my profound gratitude to Suncoast Credit Union. We simply couldn’t live without your great help: Thank you!!! Mardo Jimenez
Ease of banking
by Do Op concert on 2019/03/14 12:50
So convenient and easy to move money from one account to another. Excellent customer care.
Good capabilities but...
by Jeanne_Indiana on 2019/03/10 12:53
Very easy to do my banking needs except for being able to pay extra money on mortgage principal. Would be great to be able to have this feature.
Convenient
by *Palmtree63 on 2019/03/09 00:44
Suncoast Mobile APP is GREAT!!!
Love it
by Ms Lady Rivers on 2019/03/08 11:20
It’s so simple to follow and all your information is right at your finger tips
Excellent service
by Gary Pags on 2019/03/07 18:49
Everything I need. You will not be disappointed.
Sun coast credit unión.
by momposino on 2019/03/06 11:59
La mejor entidad bancaria de EEUU.
This app is very convenience jst get some more banks to work with Zelle ty
by babylov39 on 2019/03/05 12:19
For everything
Best mobile banking app
by Clairededow on 2019/03/04 21:06
My other credit union is. It as sharp or easy to use as this one. Makes depositing checks a breeze and all information you need is readily available.
Gracias!!
by Umirde on 2019/03/02 19:23
Estoy con ustedes por más de 10 años y los amo por ser el Banco perfecto,yo anterior mente tube otros bancos pero ustedes son los mejores❤️❤️❤️.
Suncoast
by Captain B737 on 2019/02/28 19:29
Easy to use, easy to navigate, convenient.
Sub Mobile dependability
by done with tis app on 2019/02/28 14:10
Crummy app, not dependable. 👎
DJS
by WMSDJS on 2019/02/27 10:10
Easy to use. Basic but good.
Ok but not great
by skyscag on 2019/02/27 00:27
No quick sign in. So you have to type in 8 characters every time you sign in. Annoying
Easy
by Nurse with a purse on 2019/02/22 20:44
Easy to use - no frills . Love it .
Awesome
by smackergirl on 2019/02/21 22:27
Love pay bills and check my account right at my fingertips!
So easy!
by lettyskeys on 2019/02/20 15:27
I love being able to do everything in my phone like I can on a computer! Easy to manage and quick.
Always hold checks
by ErinT22 on 2019/02/19 20:17
Been with this bank forever and they still hold my checks. I have been depositing checks from the same companies for almost 5 months now. The account is almost 90 days old and they still hold them all.
User friendly!
by evesanz on 2019/02/18 18:45
Love this app! So user friendly and fast!
I wouldn't bank anywhere else
by Tink211 on 2019/02/18 15:56
I've been with Suncoast for 15 years and wouldn't think about being anywhere else. I have financed my house and all my cards through them!!
Minimums to small
by eom71 on 2019/02/17 14:05
The $ limits set on moving funds and depositing checks is way to low and far below my other banking partners. Received a check way exceeding the $2500 mobile Ck deposit limit so had to deposit it else where.
Due dates
by booker11531153 on 2019/02/16 19:47
I would have given 5 stars but I transferred funds from checking to my credit card but due date has not change. Please explain this. Thank you
Lite app
by Gxskillz on 2019/02/16 04:53
The UI is sleek and lite. Load times are excellent. Navigation is very simple and user friendly. If you need to make a quick deposit or a transfer this app does it on the fly.
Great App / Bank
by Ninnaaaaaaaaaaaaaaaaaa on 2019/02/15 12:52
Great App to conveniently check my account and pay loans, Also love Suncoast Credit Union Bank , They are amazing and always provide excellent customer service, I have all of my loans through them.
Camera - Deposit issues
by abc-deposit on 2019/02/14 16:58
The application works good for the most part. But I have been on able to use the Deposit functionality. The camera connection never works.
Deposits easily!
by Mommyno1 on 2019/02/12 16:19
The sun mobile app. Allows you to deposit funds super fast and accurately!
No Automatic Transfer Capabilities
by jsx291 on 2019/02/12 12:22
It’s been over 10 years since I opened this account. When I did, the bank representative told me: “Sure, automatic transfers will be available soon...” I’m still waiting... this credit union is great, but technologically behind the curve in every aspect imaginable.
Crashtastic
by YMKG on 2019/02/10 15:16
App keeps crashing upon launch. It is still open in the background, however, so if you navigate to the open app you can get it to open. Just don’t expect it to open by selecting it from the home screen.
App
by ineedtogetthisdone on 2019/02/09 15:22
App is good..does everything I need...only suggestion I have is alerts for activity. Someone used my debit card# for an online purchase for over $500 and I got no notification.
App User Friendly
by 56Miller on 2019/02/09 14:29
Love this Bank APP. I have used others but the setup of this is great! Suncoast Credit Union is awesome.
Suncoast
by KevonJohnson on 2019/02/09 03:26
Can we have some type of alert to know the remaining balance or even every time we spend something? Other than that , it’s a wonderful app and bank.
We Love Suncoast
by jreson1 on 2019/02/07 21:59
Thank you for your excellent service and for providing human personal touches to our banking experience!!! You guys are the BEST!!! We have been with you for many years and WILL be with you for many more!!!
Great staff
by Marty Duval on 2019/02/07 17:38
Incredible service!!!😎🤙!!!
Bill Pay
by Crzyirshmn on 2019/02/06 15:27
Bill pay option is terrible for banking. It should take 6 days to a payment from the bank to a credit card company. Two business days is plenty of time.
THANK YOU
by red pill grannie on 2019/02/06 13:57
easy to follow instructions to navigate from page to page Associates always willing to help and very patient Conveniently located branch Excellent policies
It’s better that not having one...
by DaveSUPs on 2019/02/05 13:19
This /works/ fine and haven’t encountered any bugs. If you just want to check balances, transfer funds or mobile deposit, it’s perfect. BUT it’s not very robust. There is no search feature within an account so if you’re looking for something go on the desktop version or be prepared to do a lot of scrolling.
Love this App
by Gacgiv on 2019/02/05 12:41
I love this app. Makes all my banking needs so easy. A must have.
Great bank, amazing rates but the needs some work
by PabloVLP16 on 2019/02/05 07:43
I haven’t had a bad experience with the bank it self but I do think customers would appreciate an app redesign. It does not look pleasing, and for new people it could be confusing honestly. I hope to see some changes in the near future.
My Suncoast
by Manguaa1 on 2019/02/03 17:47
I love my Bank!!
Rob
by kvng.alx on 2019/02/01 13:11
Call fraud prevention every time I want something 😤
Flexibility
by TeacherJJP on 2019/01/31 13:56
I’m a retired teacher living 500 miles from the Florida Suncoast now for over 10 years and SCU is still my “financial go-to” for all my needs including loans, automatic bill payments, credit cards, debit cards, IRA activities, and ATM transactions. Any questions are taken care of through telephone calls but mostly through email contact in timely fashion. SCU has been my main financial institution since 1971. My spouses and extended family members began using SCU when they came into my life. To say I am satisfied with SCU is an understatement.
Sun Mobile Needs ACH Improvement
by time saver2 on 2019/01/28 21:57
I love the ability of paying my bills using my iPhone. But the one task I still need to perform from my laptop is an ACH transfer from a Suncoast account to another account at a different financial institution. Please provide that service soon. Thanks
GUI Upgrade.
by Dj Airs on 2019/01/28 21:24
The little upgrades that this app gets are always useful. What I only do recommend is having to upgrade its UI interface. On my x it seems a little blurry and a makeover can potentially bring in more online users.
Rate
by cwally51 on 2019/01/25 22:33
I use this application regularly and love it, however I do not like the new updated version. It is more complicated. Just my opinion. Best, Cody Waldrop
Suncoast Mobile
by Pball4911 on 2019/01/25 15:04
Fast, efficient, professional service!
Functional & User Friendly
by scrotumboy on 2019/01/21 02:10
Easy navigation to all of my accounts and ability to access any document.
Excellent Credit Union App
by Lecanto news reader on 2019/01/19 20:19
I have been with this credit union since 1981 and I love it and this app makes it so easy now I seldom have to go to the office!!! Thanks Suncoast!!
Suncoast Credit Union is the best👏🏽👏🏽
by neudevanesc on 2019/01/19 02:41
Suncoast Credit Union is the best👏🏽👏🏽
Awesome
by Superlinkca on 2019/01/18 22:48
Awesome
Great I
by ABDONLAZARRE on 2019/01/18 01:01
Easy to use .
Mobile
by sperk38 on 2019/01/17 10:05
Very easy to use . I can do almost everything from the comfort of my home
Best place to ‘bank’
by applegryff on 2019/01/16 22:00
Best interest rates for that car loan
Too many hoops
by sqrrtplp1 on 2019/01/16 13:35
A mobile banking solution should be just that- a solution. I find myself having to go to the ATM and branches to successfully execute transactions. I Have contacted customer support saying I should have full access to mobile banking but as of now it’s still pretty much only good for looking at account balances. I still have to run to the bank anytime I want anything more.
Amazing
by Caveman.ty on 2019/01/15 05:14
Amazing
Super Slow
by Randahhh on 2019/01/13 03:08
This app is super slow and almost useless at times when it lags out or has “unexpected errors” which has me coming back to the app store in search of a different app for use with Suncoast Credit Union to no avail. I cant even really search for specific transactions because it is so slow. I usually just end up on the website which deems this app pointless. I wish it were better and more updated as its super important for tracking expenses.
Should have a nicer theme or display
by jonathan4047 on 2019/01/13 02:28
The display it looks old fashioned it should look nicer also it should be easier to transfer money from on bank to another
I love my Bank !
by modadaw on 2019/01/12 11:54
I use to bank elsewhere but I made the change to come to Suncoast Credit Union and it was the Best decision I made ,the staff is always so helpful & friendly, if there is a question or an issue it resolved with top priority. Make the change in your banking and you will see the difference! Suncoast Credit Union is the BEST!!!
I love my Suncoast Credit Union
by Icablitey on 2019/01/11 04:20
This app is great it allows me to manage my finances quick and easy. I can transfer monies and pay my bills with just a few clicks. Thank you for the simplicity.
User friendly
by CEK2019 on 2019/01/11 01:24
I love the rad of using it on my phone. It is super easy to transfer, pay bills and check balances.😀
Thanks For This App!
by Kamo Kruger on 2019/01/10 20:22
If it wasn’t for SunMobile I wouldn’t be able to transfer neither check balance there’s a lot more that comes with this as well. I just want to let you guys know I’m thankful for your app service! ...Well to whom this may concern...
Easy and Accurate
by Texandking on 2019/01/10 16:38
This app is convenient- easy to use and accurate. Makes banking on mobile a breeze.
Phone app
by Qmc c on 2019/01/10 05:06
Very generic, awesome credit union bad phone app.
Best bank I’ve been with
by Heaven_14 on 2019/01/09 20:52
They handle every single issue with speed and care. Whether it’s a stolen card, to incorrect fees taken out they work with you so well to resolve the issues
Family bank
by thioreacnoitfhkotdfjl on 2019/01/09 14:40
You are like family when you do business with this bank.
Can’t figure out how to order checks
by :( No Checks on 2019/01/08 23:51
The app is easy to use/easy to navigate but I am unable to figure out how to order checks. For that, I am giving it four stars-checks are just as important as everything else.
Best Bank ever
by ReddRolls on 2019/01/08 15:20
I’ve been with Suncoast for 15y.I love my bank and the people.Any issues they’re their to help
Menu
by WBehringer on 2019/01/07 23:27
I use my apple iPad and most of the time the menu does not come up. This is terrible to try and do anything.
Trustworthy
by cool wes on 2019/01/04 18:29
Suncoast credit union always has my back
Black screen and clunky interface for disputes
by JedJak on 2019/04/27 01:23
Spent 5 minutes filling in all the information required for a dispute. Then went to include documentation for the case, but needed to take pictures. There’s no option to take a picture in-app, so I switched to the camera, took the picture, and switched back. When I came back to the app moments after taking the picture it had logged me out. Upon logging in all of my case details were now gone. There should be an auto-save feature on case details or at least a warning to take case pictures before filling out the information. I then began the process of retyping the information and it proceeded to suddenly display a black screen which once it fixed itself had logged me out again. I already don’t like mobile experiences and this another app to add to the list. Back to the desktop PC...
App is decent but it should allow for payment from outside.
by Djsl1 on 2018/03/06 11:24
You guys should allow payments to loan or credit card from outside source. I think it’s a hassle and quite ridiculous that I have to transfer money to the bank wait for that to happen and then pay my account. I understand you guys are probably doing it to make people use suncoast as a main bank and do direct deposit for me me it pushes me away from having suncoast as a main bank. I need features and services now I can’t hope that you guys would do it when other people already are.
Flexibility
by TeacherJJP on 2019/01/31 13:56
I’m a retired teacher living 500 miles from the Florida Suncoast now for over 10 years and SCU is still my “financial go-to” for all my needs including loans, automatic bill payments, credit cards, debit cards, IRA activities, and ATM transactions. Any questions are taken care of through telephone calls but mostly through email contact in timely fashion. SCU has been my main financial institution since 1971. My spouses and extended family members began using SCU when they came into my life. To say I am satisfied with SCU is an understatement.
Main features work...
by jtnaples on 2018/11/28 07:14
Main features work... its the SunMoney budget system that could use work on both online/emails and through the app to update on purchases. Because it’s not the most reliable and I just end up keeping track pen and pencil. The Category spending needs a better UI for how much is spent for each category and changing labels/ it should remember the category I’ve changed for a particular store (ei grocery vs. dinning out for Walmart). It could be a really useful tool but it’s just not quite user friendly or consistent with how it updates you on your spending.
Amazing
by JWasson on 2018/09/20 12:44
I started with Sun Coast because my son loved them so much. They have been absolutely amazing. I have everything at my fingertips, and have been able to continue banking with them even though I moved to another state and then returned. It is the truest version of customer service I have experienced. They answer my questions, provide real life suggestions to my issues, but most of all they know who I am when I call. The Chiefland branch has the best staff, hands down!!
Self employed
by love is always on 2018/10/09 22:35
I have a small business for 27 years and I managed my money very carefully, but sometime I need a little personal loans and sun coast make so easy for me to get on top of my bills, and when the hurricane hit fort Myers in 2017 and I broke my shoulder and not working for two weeks!! Oh my I just pray and I got a notas from the bank offering they clients a emergency loan. Thank you for your help, thanks so much for your help when I need it the most.
Best banking experience!
by Imaginewina on 2018/09/28 13:51
My late husband and I joined in 2008 or 09, and I have continued my account there! Though we opened it in Tampa, Florida, I kept it as my bank after moving to Plymouth, Massachusetts and now Sedona, AZ. The service is excellent, whether in person or phone. They work to solve any issues you present, and best of all they Listen and do whatever they can to solve your issue. So much more preferable to a large bank!!
User friendly efficiency
by vlhnaples on 2018/11/06 01:29
This is a very intuitive app that makes banking easy to do online. The ability to do fund transfers, bank deposits from checks, and Bill pay are all easy to access from home. The only thing I would like is to be able to set up bill pay on this app and not have to use my computer to do that. Suncoast is a great benefit for its members.
Simple interface. Easy to use.
by Shane M57 on 2018/09/13 18:05
SunMobile is very easy to use. Not too much involved with seeing your account info and even managing your money. Only thing I wish “suncoast banks” would get involved in is being compatible with apps such as Acorn. I know this isn’t a SunMobile issue. Just felt it was Info worth sharing. Other than that non issue the App is fantastic and it makes me happy I’m with Suncoast Credit Union.
10/10 Bank Mobil App
by shanslew on 2018/09/13 18:51
Suncoast is hands down the best mobile app I have ever seen or used. This app is easy to use and gives you almost any option you could think of to simplify your life. I can transfer money instantly, view my loans/status’, deposit checks, etc. Especially based on the other mobile banking apps I’ve used, Suncoast is by far superior.
Review
by bluetick813 on 2018/09/16 01:39
Have always been able to access my accounts, There have been a few times you guys worked on the App but there was always a heads up notice prior and it is always done at a good time. Keep up the good work! Best bank/ credit union I’ve ever Done business with.I went through 5 banks before I found yours have been pleased with everything!
All the features I need
by Sharky227 on 2018/11/05 15:00
Thank you for the ability to deposit checks via the app, transferring money between accounts, bill pay, and for integrating with the Every Dollar budgeting app. I have another account at a different credit union and can’t do any of these things there, so I really appreciate the functionality you offer.
Great app
by Bamaonmymind on 2018/10/04 14:21
My wife and I are retired and have to manage a modest monthly income, each month. Sun net makes it easier because it gives us instant up to date access to our balances and the activities in almost real ( pending info) time. We also enjoy the auto transfer to checking from savings when we overdraft checking. Great service...
Wonderland
by moyiccruz on 2018/12/13 22:35
Having to see all that it offers and how simple it is to make transactions, deposits, look up loan Dept, credit and all them little things that matters is a great thing to have at the reach of my fingers. What I had before SUNCOAST was such a stressful banking that I know why now am here to stay....every time you think it’s easy they come out with more! MC
Extremely happy customer
by patriots Fan 4ever on 2018/09/22 12:30
I really have to say at this bank is the best bank I have ever dealt with every person I have talk to whether it be on the phone or in person has been outstanding knowledgeable and extremely helpful I look forward to always doing business with this bank, thank you for the great experience
Review
by myring2018 on 2018/10/20 11:47
I have been banking with Suncoast Federal Credit Union since 2007. I adore their staff members especially at the New Tampa branch off of Dona Michelle. This Sun mobile app is simply phenomenal, I am currently living where there is not a branch in my city and to be able to manage all of my transactions through this app is wonderful. Thank you Suncoast for making my life through this app seamless.
Versatile and robust
by lrober19 on 2018/10/13 14:18
Everything that I need for mobile banking is here and always works well. I love the deposit function because it saves me a trip to the bank and I love the mobile transfer of funds between accounts and across accounts that allows me to send money to my daughter easily and quickly.
Great when it works, unbelievably bad when it doesn’t!!!
by Cyan64 on 2018/03/30 16:57
Sadly, of late, it doesn’t more than it does. Very much an inconvenience and extremely disappointing. Updates are only useful if they improve things. The latest updates have only served to make the app unusable. Hey folks, PLEASE fix it right. It used to work so well, never a problem. Perhaps you should take it back a few notches to when it was great?! And leave it that way!!’
Long login
by Ender1985 on 2018/02/05 22:01
This was a great app, but after the last update logging in with your finger print isn’t an option any more. Now it’s face recognition or password and since I don’t have a a fancy new phone I have to manually enter my password every time. Also if I accidentally hit the Face ID button (which is directly under the login button) the app locks up and I have to hard close out of the app to try logging in again.
How about the ability to add a nickname to each account.
by ApolloBeach Bum on 2018/12/10 19:15
I love everything about this app!! I just wish I had the ability to add a nickname to each account AND debit/credit cards instead of by just the account number. I have multiple accounts and it’s hard to distinguish them at first glance.
I love my Bank !
by modadaw on 2019/01/12 11:54
I use to bank elsewhere but I made the change to come to Suncoast Credit Union and it was the Best decision I made ,the staff is always so helpful & friendly, if there is a question or an issue it resolved with top priority. Make the change in your banking and you will see the difference! Suncoast Credit Union is the BEST!!!
Great banking app
by madysgrany on 2018/10/10 03:46
I really find this app to be very easy to navigate and understand. I do 95%of my banking on it and go to the bank only once in a while if I need to speak with an officer of the bank. My only problem is the ads for banking specials that won’t go away until I lower my keyboard and click off the ad.
Happy
by Perdic on 2018/09/16 11:57
I’m not an online user for bills but suncoast makes it more comfortable and I can trust the site so always paying by check this is so much easier and if I have a problem the agents are always there to help me so thankyou so much I switched from another bank a few years back I’m happy I did thumbs up ty
Suncoast App
by SkychaserJeff on 2018/09/19 13:30
I have been using the app for a couple years now and the addition of fingerprint access makes it a whole lot easier to access my accounts. Transfer to and from accounts and towards credit accounts within seconds.
Somewhat satisfied, somewhat not satisfied
by Floyd Illinois on 2018/09/16 23:28
I enjoy the app for the most part. It’s very convenient to be able to transfer funds and do certain aspects of banking like deposit checks via the phone. I actually switched my direct deposit into Suncoast just because of the ease of accessibility to be able to do so and also to check balances on several accounts. But, it seems like every time I really need to transfer money there are system updates or the sunnet system is down and I can’t use the application ...and it seems to be only on weekends that this happens. That is the reason I only gave it three stars. I will give it five stars if it works every time I need to use it, until then it’ll remain three.
Paying bills
by drock239 on 2018/09/18 14:57
I wish there was a way to pay some of my bills from other banks credit cards so I can cycle my cards without having to spend money on random stuff like to pay a personal loan and then pay the credit card off after.
AWESOME!
by Poohlita on 2018/10/07 05:41
In 2005 I had to change my money into a different bank because someone had all my numbers and took what little money I had. I was told to go to SunCoast Federal Credit Union. That was the best advice I have ever been given! Never have had a problem yet w this bank! And the app on my phone is super great too!
Ton of Features
by Glotfeltya on 2018/09/14 22:36
All the features that this credit union gives you will blow your mind. Big banks can’t even come close to this level of service, benefits and features the bank offers in person, website and on the smart phone app.
Absolutely Great!!!
by Sassy Dee on 2018/09/25 13:34
This Sun Mobile is the best thing that could have happened to the credit union!!! I love it!!! I have not had any issues at all since it started. I’m checking my account, going on vacation and notifying through the app, transferring funds!!! This is just greatness in full effect.
Good app, but can use an update
by Me-iz-I on 2018/09/22 14:48
I love using the app for my online banking, however, I do believe that the online deposit feature could be a bit more developed to track where a check is when trying to take a photo of it or to assist in getting better lighting by using the phones flashlight.
Check picture deposits
by Quin1111 on 2018/12/28 21:09
I keep having trouble with taking a picture of a check and it going through to my account. I’ve been by the suncoast in my hometown multiple times to have it fixed, however it manages to keep messing up again. Other than that excellent
Easy and convenient but could still use improvements
by BoltzFan92 on 2018/09/19 15:25
SunMobile is easy to use for most banking needs. The budgeting and savings tool could be simpler to use and I don’t like that I can only mobile deposit $3,000 a day (sometimes I have lager checks and do not live close to a branch). Overall, however, it is a good banking app.
So convenient
by sheshelu on 2018/10/23 11:39
We use this website every day to check our credit card, checking account and loans. We use this website when we are out of town and it’s very comforting that I can access from anywhere.
It’s better that not having one...
by DaveSUPs on 2019/02/05 13:19
This /works/ fine and haven’t encountered any bugs. If you just want to check balances, transfer funds or mobile deposit, it’s perfect. BUT it’s not very robust. There is no search feature within an account so if you’re looking for something go on the desktop version or be prepared to do a lot of scrolling.
Transfers
by Romy Jo on 2019/03/28 14:02
I would like to be able to set up a transfer with an advanced date similar to bill pay. Right now you can only transfer on the day you are entering it. Would be so much more convenient. Thank you
Transfer money
by Jarvi on 2018/10/19 14:27
It would be nice if favorites showed up when you are choosing who to send to. Or, if we could save member name with acct # of at least 10 people to be a choice of who to send too, then we could add money amount. If you could fix this, definitely would be 5 stars! Love everything else!!!
The best, bar none!
by Lousy email experience on 2018/09/27 13:48
Not only is Suncoast Credit Union the best in customer service, but the mobile app is fantastic! I will never bank anywhere else! From the tellers to the people on the phone to the drive through, all A-1 experiences! Keep up the fantastic work!
Sun coast app A++
by D boy54 on 2018/11/29 18:07
If you are a member of suncoast schools and not using the app I feel sorry for you! This app is easy to navigate and I personally love to deposit checks by taking a picture and if my kids need a little money transfers and cross transfers at the snap of a finger. Sincerely, Life time member (20+years)
Rating
by Vickigolf on 2018/10/02 21:36
I love this on line program. I would like to be able to do recurring payments on my iPad which I cannot do now. That would be a great change if you could make that possible. I have been with SunCoast for over 30 years.
Unable to open camera error
by Jharvey922 on 2018/03/08 01:22
Cannot cash a check because it keeps saying my camera can not open. Also when you attempt to input the amount on the check it crashes immediately. My camera works fine outside of the app so I don’t understand why this is happening other than it being a bug.
Super Slow
by Randahhh on 2019/01/13 03:08
This app is super slow and almost useless at times when it lags out or has “unexpected errors” which has me coming back to the app store in search of a different app for use with Suncoast Credit Union to no avail. I cant even really search for specific transactions because it is so slow. I usually just end up on the website which deems this app pointless. I wish it were better and more updated as its super important for tracking expenses.
Great app overall
by snnandnkcdmmas on 2018/09/15 11:04
I love this app except for how long it takes to update credit limit and balances. Everything else is great. Getting used to the new account transactions (not so easy to individualize which account each transaction is being taken from though ) .
Easy to use!
by DeeceeRN on 2018/10/04 12:54
Love being able to take care of my accounts from anywhere I am. I moved to an area where the nearest office is 30 miles away, so online banking really helps. I’ve been with Suncoast since 1996...I don’t plan to ever change.
Very good
by goldiie locks satgent (Amber) on 2018/09/21 23:41
I’m very glad I decided to Go with sun coast credit union! They are awesome I have never had a problem with them at all .. every sun coast I have been to I always get awesome help ! I have never had bad service... I would recommend this bank to any and every body !
Deposits not working
by 02ws6 on 2018/03/20 01:12
Been using the app for a while now. Never had any real issues. But now the deposit feature doesn’t work. The response to this has been to do the deposits in a certain order and the app won’t crash. That is not the case. The app crashes for me no matter what sequence I use when trying to make a deposit. I really hope an actual fix is done for this soon.
Great way to manage your money
by soerra7 on 2019/04/16 20:25
Extremely convenient and works very well. My only complaint is that I can’t send money directly from my account to another person‘s account, I must use a third-party provider.
Amazing
by cbeuevf on 2018/09/28 13:58
Suncoast is the best bank in the world. Customer service is my favorite I love the rewards programs, and the app works perfectly! Especially for checks to be uploaded through the phone :)! It’s simple easy and you can’t go wrong with the app
Has everything you may need
by bronzbelle on 2018/09/18 16:46
You can file a dispute, deposit a check, balance all accounts, and keep track of everything. I wouldn’t be where I am without mobile banking!
The Switch
by Zenmama3x3 on 2018/12/01 02:04
My husband and I switched from chase bank to suncoast this week for a few reasons. All direct deposits should be done by end of December. We feel good about the decision and will never go back to regular banks again. Nice debit cards too. 👍
Rating Trends
41,33,36,0,111,27,34,0,57,0,130,48,0,70,53,48,49,43,52,25,39,38,41,45,60,46,28,31,14,51,35,0,77,15,0,58,0,67,0,78,26,0,63,41,37,49,30,28,37,38,15,0,0,0,134,31,35,47,28,39,29,22,27,39,0,70,0,63,25,25,0,65,0,75,0,57,0,56,0,41,45,23,0,53,0,34,0,84,29,0
All Versions
5.0
23,148 total
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20,216
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1,711
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515
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235
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Current Version (3.6.6)
5.0
22,713 total
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20,083
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181
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Version History
More...
Screenshots
Search Visibility
App name
Description
suncoast Credit Union’s FREE Mobile Banking Application for the iPhone, iPad and iPod Touch. BANK 24/7 Manage your accounts, view copies of cleared checks view transaction history, make quick transfers between suncoast accounts and find the closest branch or ATM in our network. SAFE and SECURE suncoast uses SSL (Secure Socket Layer) to communicate securely through all mobile service providers. LOCATE With a single click, you can find the fee-free ATMs near you and locate the closest suncoast branch. Our search map provides addresses and branch contact information. FREE All suncoast members may use our sunmobile Application for no charge. Your wireless provider’s messaging and data rates may apply. ANSWERS Consult our Frequently Asked Questions for quick answers about sunmobile. COMING SOON Look for many of the same features available via SunNet Online Banking.
Great improvements!
by Space wizz on 2019/05/15 10:19
The app has been getting better with numerous improvements. One feature added of saving check images causes the app to crash so I needed to save the screen to do that.
Best way to bank
by D.j.daniels on 2019/05/13 23:39
The app is incredibly easy to use, quick and accurate. So great not to be required to go to the bank!
Mobile Banking
by squiter66 on 2019/05/13 21:31
I Always have an easy time doing my online banking wit Suncoast!!!
Simple and easy
by JHaley10 on 2019/05/11 13:10
Love the app and it allows me to do everything I need without going to the bank. Deposits, transfers, send checks, pay bills online...very easy! Keep making improvements.
None Better!
by JTrace15 on 2019/05/08 16:17
I have been using this app for years and I cannot think of a single thing I would change.
Best bank in town
by Martrish on 2019/05/07 22:31
I’m very to have business with SunCoast credit union. Their rates are great.
Ez
by paultime on 2019/05/04 21:01
Very ez to use
So easy
by ms able on 2019/05/03 14:05
Suncoast mobile app makes it easy for me to transfer money, check my balances. Sun coast is the best bank. I have had other banks for 30 years but suncoast by far exceeds in customer service and ease of use.
One of the BEST Banking Apps
by hotboxtattoos on 2019/05/03 04:53
!!!EXCELLENT!!! Other Banks and Credit Card Companies need to follow SCFU’s lead and make their Mobile Apps as nice as the SunMobile App. SCFU’s Mobile App is Very User Friendly and Easy to Navigate. With SCFU’s SunMobile App Everything you need to Manage your Account is right at your fingertips 24/7.
Suncoast FCU App
by 07megacab on 2019/05/02 14:32
Great features and easy to use!
Easy!
by babyjaimie on 2019/05/01 20:57
This app is easy, clear, and super user friendly. I love it!
Black screen and clunky interface for disputes
by JedJak on 2019/04/27 01:23
Spent 5 minutes filling in all the information required for a dispute. Then went to include documentation for the case, but needed to take pictures. There’s no option to take a picture in-app, so I switched to the camera, took the picture, and switched back. When I came back to the app moments after taking the picture it had logged me out. Upon logging in all of my case details were now gone. There should be an auto-save feature on case details or at least a warning to take case pictures before filling out the information. I then began the process of retyping the information and it proceeded to suddenly display a black screen which once it fixed itself had logged me out again. I already don’t like mobile experiences and this another app to add to the list. Back to the desktop PC...
Great
by powerhouse44 on 2019/04/25 16:13
Easy, quick, convenient. I’ve had this app for 3 years
Bank transfers
by ygcvhzhkc on 2019/04/24 21:21
I have been trying to setup bank transfers with no luck. I’m not very happy with my current bank and was thinking about switching everything to Suncoast but I’m getting a little concerned. Thx Brad 502 649-9544
Great app
by El cucy on 2019/04/24 12:44
Thanks for your business great app very good company
Easy and Convenient, enough said.
by nyyankeeben on 2019/04/22 22:37
See title.
All Accounts Access
by DG&TG on 2019/04/22 11:22
This day in age. We should be able to see and manage all accounts on one log in. This makes it extremely inconvenient with security.
Easy Money
by Out House Rat on 2019/04/20 02:25
Sure beats waiting in line.
Great way to manage your money
by soerra7 on 2019/04/16 20:25
Extremely convenient and works very well. My only complaint is that I can’t send money directly from my account to another person‘s account, I must use a third-party provider.
Great reliable app
by Zena Jade on 2019/04/07 01:52
Love it
I love it
by Ill seashell on 2019/04/04 13:25
I do love the app. Only problem is with deposit
Easy to use
by Micked1965 on 2019/03/31 22:39
I find it user friendly and quite simple. Really like the text alert informing us of charges on Visa card which saved us over 700.00 and the hassle of trying to recover it!
Transfers
by Romy Jo on 2019/03/28 14:02
I would like to be able to set up a transfer with an advanced date similar to bill pay. Right now you can only transfer on the day you are entering it. Would be so much more convenient. Thank you
Slow and out dated
by Mstt3 on 2019/03/26 19:55
Compared to its competitors the app is slow and is in desperate need of an upgrade.
The bank in New port Richey Florida needs to replace their ATM macheins
by Jimmy Hendren on 2019/03/26 03:34
Their ATM macheins are constantly broke down. I tried for 2 days to make a deposit and my car payment came out and over drafted me.
Mobil app
by holdiness on 2019/03/25 11:50
First time using Mobil app. LOVE IT easy to transfer, pay bills etc. Brenda
SunMobile app
by Lisastrada on 2019/03/22 17:47
I only have good things to say about this app after comparing it with my previous credit union’s app! Whom shall remain nameless.
Love Suncoast!!
by Schellef on 2019/03/21 22:55
The best credit union and best app ever!! Thank you for being a great business!
BEST APP SINCE THE INVENTION OF APPS
by Miami princess on 2019/03/20 13:09
HANDS DOWN BEST APP EVER...
John S
by Jrsfl on 2019/03/16 20:23
Really full featured and easy to use.
Could be better
by WACKEM on 2019/03/16 15:16
A feature I would like to see, calculate payments left on loans would be nice!
Gratitude
by Eukaristos on 2019/03/16 02:37
I wanted to have the opportunity to express my profound gratitude to Suncoast Credit Union. We simply couldn’t live without your great help: Thank you!!! Mardo Jimenez
Ease of banking
by Do Op concert on 2019/03/14 12:50
So convenient and easy to move money from one account to another. Excellent customer care.
Good capabilities but...
by Jeanne_Indiana on 2019/03/10 12:53
Very easy to do my banking needs except for being able to pay extra money on mortgage principal. Would be great to be able to have this feature.
Convenient
by *Palmtree63 on 2019/03/09 00:44
Suncoast Mobile APP is GREAT!!!
Love it
by Ms Lady Rivers on 2019/03/08 11:20
It’s so simple to follow and all your information is right at your finger tips
Excellent service
by Gary Pags on 2019/03/07 18:49
Everything I need. You will not be disappointed.
Sun coast credit unión.
by momposino on 2019/03/06 11:59
La mejor entidad bancaria de EEUU.
This app is very convenience jst get some more banks to work with Zelle ty
by babylov39 on 2019/03/05 12:19
For everything
Best mobile banking app
by Clairededow on 2019/03/04 21:06
My other credit union is. It as sharp or easy to use as this one. Makes depositing checks a breeze and all information you need is readily available.
Gracias!!
by Umirde on 2019/03/02 19:23
Estoy con ustedes por más de 10 años y los amo por ser el Banco perfecto,yo anterior mente tube otros bancos pero ustedes son los mejores❤️❤️❤️.
Suncoast
by Captain B737 on 2019/02/28 19:29
Easy to use, easy to navigate, convenient.
Sub Mobile dependability
by done with tis app on 2019/02/28 14:10
Crummy app, not dependable. 👎
DJS
by WMSDJS on 2019/02/27 10:10
Easy to use. Basic but good.
Ok but not great
by skyscag on 2019/02/27 00:27
No quick sign in. So you have to type in 8 characters every time you sign in. Annoying
Easy
by Nurse with a purse on 2019/02/22 20:44
Easy to use - no frills . Love it .
Awesome
by smackergirl on 2019/02/21 22:27
Love pay bills and check my account right at my fingertips!
So easy!
by lettyskeys on 2019/02/20 15:27
I love being able to do everything in my phone like I can on a computer! Easy to manage and quick.
Always hold checks
by ErinT22 on 2019/02/19 20:17
Been with this bank forever and they still hold my checks. I have been depositing checks from the same companies for almost 5 months now. The account is almost 90 days old and they still hold them all.
User friendly!
by evesanz on 2019/02/18 18:45
Love this app! So user friendly and fast!
I wouldn't bank anywhere else
by Tink211 on 2019/02/18 15:56
I've been with Suncoast for 15 years and wouldn't think about being anywhere else. I have financed my house and all my cards through them!!
Minimums to small
by eom71 on 2019/02/17 14:05
The $ limits set on moving funds and depositing checks is way to low and far below my other banking partners. Received a check way exceeding the $2500 mobile Ck deposit limit so had to deposit it else where.
Due dates
by booker11531153 on 2019/02/16 19:47
I would have given 5 stars but I transferred funds from checking to my credit card but due date has not change. Please explain this. Thank you
Lite app
by Gxskillz on 2019/02/16 04:53
The UI is sleek and lite. Load times are excellent. Navigation is very simple and user friendly. If you need to make a quick deposit or a transfer this app does it on the fly.
Great App / Bank
by Ninnaaaaaaaaaaaaaaaaaa on 2019/02/15 12:52
Great App to conveniently check my account and pay loans, Also love Suncoast Credit Union Bank , They are amazing and always provide excellent customer service, I have all of my loans through them.
Camera - Deposit issues
by abc-deposit on 2019/02/14 16:58
The application works good for the most part. But I have been on able to use the Deposit functionality. The camera connection never works.
Deposits easily!
by Mommyno1 on 2019/02/12 16:19
The sun mobile app. Allows you to deposit funds super fast and accurately!
No Automatic Transfer Capabilities
by jsx291 on 2019/02/12 12:22
It’s been over 10 years since I opened this account. When I did, the bank representative told me: “Sure, automatic transfers will be available soon...” I’m still waiting... this credit union is great, but technologically behind the curve in every aspect imaginable.
Crashtastic
by YMKG on 2019/02/10 15:16
App keeps crashing upon launch. It is still open in the background, however, so if you navigate to the open app you can get it to open. Just don’t expect it to open by selecting it from the home screen.
App
by ineedtogetthisdone on 2019/02/09 15:22
App is good..does everything I need...only suggestion I have is alerts for activity. Someone used my debit card# for an online purchase for over $500 and I got no notification.
App User Friendly
by 56Miller on 2019/02/09 14:29
Love this Bank APP. I have used others but the setup of this is great! Suncoast Credit Union is awesome.
Suncoast
by KevonJohnson on 2019/02/09 03:26
Can we have some type of alert to know the remaining balance or even every time we spend something? Other than that , it’s a wonderful app and bank.
We Love Suncoast
by jreson1 on 2019/02/07 21:59
Thank you for your excellent service and for providing human personal touches to our banking experience!!! You guys are the BEST!!! We have been with you for many years and WILL be with you for many more!!!
Great staff
by Marty Duval on 2019/02/07 17:38
Incredible service!!!😎🤙!!!
Bill Pay
by Crzyirshmn on 2019/02/06 15:27
Bill pay option is terrible for banking. It should take 6 days to a payment from the bank to a credit card company. Two business days is plenty of time.
THANK YOU
by red pill grannie on 2019/02/06 13:57
easy to follow instructions to navigate from page to page Associates always willing to help and very patient Conveniently located branch Excellent policies
It’s better that not having one...
by DaveSUPs on 2019/02/05 13:19
This /works/ fine and haven’t encountered any bugs. If you just want to check balances, transfer funds or mobile deposit, it’s perfect. BUT it’s not very robust. There is no search feature within an account so if you’re looking for something go on the desktop version or be prepared to do a lot of scrolling.
Love this App
by Gacgiv on 2019/02/05 12:41
I love this app. Makes all my banking needs so easy. A must have.
Great bank, amazing rates but the needs some work
by PabloVLP16 on 2019/02/05 07:43
I haven’t had a bad experience with the bank it self but I do think customers would appreciate an app redesign. It does not look pleasing, and for new people it could be confusing honestly. I hope to see some changes in the near future.
My Suncoast
by Manguaa1 on 2019/02/03 17:47
I love my Bank!!
Rob
by kvng.alx on 2019/02/01 13:11
Call fraud prevention every time I want something 😤
Flexibility
by TeacherJJP on 2019/01/31 13:56
I’m a retired teacher living 500 miles from the Florida Suncoast now for over 10 years and SCU is still my “financial go-to” for all my needs including loans, automatic bill payments, credit cards, debit cards, IRA activities, and ATM transactions. Any questions are taken care of through telephone calls but mostly through email contact in timely fashion. SCU has been my main financial institution since 1971. My spouses and extended family members began using SCU when they came into my life. To say I am satisfied with SCU is an understatement.
Sun Mobile Needs ACH Improvement
by time saver2 on 2019/01/28 21:57
I love the ability of paying my bills using my iPhone. But the one task I still need to perform from my laptop is an ACH transfer from a Suncoast account to another account at a different financial institution. Please provide that service soon. Thanks
GUI Upgrade.
by Dj Airs on 2019/01/28 21:24
The little upgrades that this app gets are always useful. What I only do recommend is having to upgrade its UI interface. On my x it seems a little blurry and a makeover can potentially bring in more online users.
Rate
by cwally51 on 2019/01/25 22:33
I use this application regularly and love it, however I do not like the new updated version. It is more complicated. Just my opinion. Best, Cody Waldrop
Suncoast Mobile
by Pball4911 on 2019/01/25 15:04
Fast, efficient, professional service!
Functional & User Friendly
by scrotumboy on 2019/01/21 02:10
Easy navigation to all of my accounts and ability to access any document.
Excellent Credit Union App
by Lecanto news reader on 2019/01/19 20:19
I have been with this credit union since 1981 and I love it and this app makes it so easy now I seldom have to go to the office!!! Thanks Suncoast!!
Suncoast Credit Union is the best👏🏽👏🏽
by neudevanesc on 2019/01/19 02:41
Suncoast Credit Union is the best👏🏽👏🏽
Awesome
by Superlinkca on 2019/01/18 22:48
Awesome
Great I
by ABDONLAZARRE on 2019/01/18 01:01
Easy to use .
Mobile
by sperk38 on 2019/01/17 10:05
Very easy to use . I can do almost everything from the comfort of my home
Best place to ‘bank’
by applegryff on 2019/01/16 22:00
Best interest rates for that car loan
Too many hoops
by sqrrtplp1 on 2019/01/16 13:35
A mobile banking solution should be just that- a solution. I find myself having to go to the ATM and branches to successfully execute transactions. I Have contacted customer support saying I should have full access to mobile banking but as of now it’s still pretty much only good for looking at account balances. I still have to run to the bank anytime I want anything more.
Amazing
by Caveman.ty on 2019/01/15 05:14
Amazing
Super Slow
by Randahhh on 2019/01/13 03:08
This app is super slow and almost useless at times when it lags out or has “unexpected errors” which has me coming back to the app store in search of a different app for use with Suncoast Credit Union to no avail. I cant even really search for specific transactions because it is so slow. I usually just end up on the website which deems this app pointless. I wish it were better and more updated as its super important for tracking expenses.
Should have a nicer theme or display
by jonathan4047 on 2019/01/13 02:28
The display it looks old fashioned it should look nicer also it should be easier to transfer money from on bank to another
I love my Bank !
by modadaw on 2019/01/12 11:54
I use to bank elsewhere but I made the change to come to Suncoast Credit Union and it was the Best decision I made ,the staff is always so helpful & friendly, if there is a question or an issue it resolved with top priority. Make the change in your banking and you will see the difference! Suncoast Credit Union is the BEST!!!
I love my Suncoast Credit Union
by Icablitey on 2019/01/11 04:20
This app is great it allows me to manage my finances quick and easy. I can transfer monies and pay my bills with just a few clicks. Thank you for the simplicity.
User friendly
by CEK2019 on 2019/01/11 01:24
I love the rad of using it on my phone. It is super easy to transfer, pay bills and check balances.😀
Thanks For This App!
by Kamo Kruger on 2019/01/10 20:22
If it wasn’t for SunMobile I wouldn’t be able to transfer neither check balance there’s a lot more that comes with this as well. I just want to let you guys know I’m thankful for your app service! ...Well to whom this may concern...
Easy and Accurate
by Texandking on 2019/01/10 16:38
This app is convenient- easy to use and accurate. Makes banking on mobile a breeze.
Phone app
by Qmc c on 2019/01/10 05:06
Very generic, awesome credit union bad phone app.
Best bank I’ve been with
by Heaven_14 on 2019/01/09 20:52
They handle every single issue with speed and care. Whether it’s a stolen card, to incorrect fees taken out they work with you so well to resolve the issues
Family bank
by thioreacnoitfhkotdfjl on 2019/01/09 14:40
You are like family when you do business with this bank.
Can’t figure out how to order checks
by :( No Checks on 2019/01/08 23:51
The app is easy to use/easy to navigate but I am unable to figure out how to order checks. For that, I am giving it four stars-checks are just as important as everything else.
Best Bank ever
by ReddRolls on 2019/01/08 15:20
I’ve been with Suncoast for 15y.I love my bank and the people.Any issues they’re their to help
Menu
by WBehringer on 2019/01/07 23:27
I use my apple iPad and most of the time the menu does not come up. This is terrible to try and do anything.
Trustworthy
by cool wes on 2019/01/04 18:29
Suncoast credit union always has my back
Black screen and clunky interface for disputes
by JedJak on 2019/04/27 01:23
Spent 5 minutes filling in all the information required for a dispute. Then went to include documentation for the case, but needed to take pictures. There’s no option to take a picture in-app, so I switched to the camera, took the picture, and switched back. When I came back to the app moments after taking the picture it had logged me out. Upon logging in all of my case details were now gone. There should be an auto-save feature on case details or at least a warning to take case pictures before filling out the information. I then began the process of retyping the information and it proceeded to suddenly display a black screen which once it fixed itself had logged me out again. I already don’t like mobile experiences and this another app to add to the list. Back to the desktop PC...
App is decent but it should allow for payment from outside.
by Djsl1 on 2018/03/06 11:24
You guys should allow payments to loan or credit card from outside source. I think it’s a hassle and quite ridiculous that I have to transfer money to the bank wait for that to happen and then pay my account. I understand you guys are probably doing it to make people use suncoast as a main bank and do direct deposit for me me it pushes me away from having suncoast as a main bank. I need features and services now I can’t hope that you guys would do it when other people already are.
Flexibility
by TeacherJJP on 2019/01/31 13:56
I’m a retired teacher living 500 miles from the Florida Suncoast now for over 10 years and SCU is still my “financial go-to” for all my needs including loans, automatic bill payments, credit cards, debit cards, IRA activities, and ATM transactions. Any questions are taken care of through telephone calls but mostly through email contact in timely fashion. SCU has been my main financial institution since 1971. My spouses and extended family members began using SCU when they came into my life. To say I am satisfied with SCU is an understatement.
Main features work...
by jtnaples on 2018/11/28 07:14
Main features work... its the SunMoney budget system that could use work on both online/emails and through the app to update on purchases. Because it’s not the most reliable and I just end up keeping track pen and pencil. The Category spending needs a better UI for how much is spent for each category and changing labels/ it should remember the category I’ve changed for a particular store (ei grocery vs. dinning out for Walmart). It could be a really useful tool but it’s just not quite user friendly or consistent with how it updates you on your spending.
Amazing
by JWasson on 2018/09/20 12:44
I started with Sun Coast because my son loved them so much. They have been absolutely amazing. I have everything at my fingertips, and have been able to continue banking with them even though I moved to another state and then returned. It is the truest version of customer service I have experienced. They answer my questions, provide real life suggestions to my issues, but most of all they know who I am when I call. The Chiefland branch has the best staff, hands down!!
Self employed
by love is always on 2018/10/09 22:35
I have a small business for 27 years and I managed my money very carefully, but sometime I need a little personal loans and sun coast make so easy for me to get on top of my bills, and when the hurricane hit fort Myers in 2017 and I broke my shoulder and not working for two weeks!! Oh my I just pray and I got a notas from the bank offering they clients a emergency loan. Thank you for your help, thanks so much for your help when I need it the most.
Best banking experience!
by Imaginewina on 2018/09/28 13:51
My late husband and I joined in 2008 or 09, and I have continued my account there! Though we opened it in Tampa, Florida, I kept it as my bank after moving to Plymouth, Massachusetts and now Sedona, AZ. The service is excellent, whether in person or phone. They work to solve any issues you present, and best of all they Listen and do whatever they can to solve your issue. So much more preferable to a large bank!!
User friendly efficiency
by vlhnaples on 2018/11/06 01:29
This is a very intuitive app that makes banking easy to do online. The ability to do fund transfers, bank deposits from checks, and Bill pay are all easy to access from home. The only thing I would like is to be able to set up bill pay on this app and not have to use my computer to do that. Suncoast is a great benefit for its members.
Simple interface. Easy to use.
by Shane M57 on 2018/09/13 18:05
SunMobile is very easy to use. Not too much involved with seeing your account info and even managing your money. Only thing I wish “suncoast banks” would get involved in is being compatible with apps such as Acorn. I know this isn’t a SunMobile issue. Just felt it was Info worth sharing. Other than that non issue the App is fantastic and it makes me happy I’m with Suncoast Credit Union.
10/10 Bank Mobil App
by shanslew on 2018/09/13 18:51
Suncoast is hands down the best mobile app I have ever seen or used. This app is easy to use and gives you almost any option you could think of to simplify your life. I can transfer money instantly, view my loans/status’, deposit checks, etc. Especially based on the other mobile banking apps I’ve used, Suncoast is by far superior.
Review
by bluetick813 on 2018/09/16 01:39
Have always been able to access my accounts, There have been a few times you guys worked on the App but there was always a heads up notice prior and it is always done at a good time. Keep up the good work! Best bank/ credit union I’ve ever Done business with.I went through 5 banks before I found yours have been pleased with everything!
All the features I need
by Sharky227 on 2018/11/05 15:00
Thank you for the ability to deposit checks via the app, transferring money between accounts, bill pay, and for integrating with the Every Dollar budgeting app. I have another account at a different credit union and can’t do any of these things there, so I really appreciate the functionality you offer.
Great app
by Bamaonmymind on 2018/10/04 14:21
My wife and I are retired and have to manage a modest monthly income, each month. Sun net makes it easier because it gives us instant up to date access to our balances and the activities in almost real ( pending info) time. We also enjoy the auto transfer to checking from savings when we overdraft checking. Great service...
Wonderland
by moyiccruz on 2018/12/13 22:35
Having to see all that it offers and how simple it is to make transactions, deposits, look up loan Dept, credit and all them little things that matters is a great thing to have at the reach of my fingers. What I had before SUNCOAST was such a stressful banking that I know why now am here to stay....every time you think it’s easy they come out with more! MC
Extremely happy customer
by patriots Fan 4ever on 2018/09/22 12:30
I really have to say at this bank is the best bank I have ever dealt with every person I have talk to whether it be on the phone or in person has been outstanding knowledgeable and extremely helpful I look forward to always doing business with this bank, thank you for the great experience
Review
by myring2018 on 2018/10/20 11:47
I have been banking with Suncoast Federal Credit Union since 2007. I adore their staff members especially at the New Tampa branch off of Dona Michelle. This Sun mobile app is simply phenomenal, I am currently living where there is not a branch in my city and to be able to manage all of my transactions through this app is wonderful. Thank you Suncoast for making my life through this app seamless.
Versatile and robust
by lrober19 on 2018/10/13 14:18
Everything that I need for mobile banking is here and always works well. I love the deposit function because it saves me a trip to the bank and I love the mobile transfer of funds between accounts and across accounts that allows me to send money to my daughter easily and quickly.
Great when it works, unbelievably bad when it doesn’t!!!
by Cyan64 on 2018/03/30 16:57
Sadly, of late, it doesn’t more than it does. Very much an inconvenience and extremely disappointing. Updates are only useful if they improve things. The latest updates have only served to make the app unusable. Hey folks, PLEASE fix it right. It used to work so well, never a problem. Perhaps you should take it back a few notches to when it was great?! And leave it that way!!’
Long login
by Ender1985 on 2018/02/05 22:01
This was a great app, but after the last update logging in with your finger print isn’t an option any more. Now it’s face recognition or password and since I don’t have a a fancy new phone I have to manually enter my password every time. Also if I accidentally hit the Face ID button (which is directly under the login button) the app locks up and I have to hard close out of the app to try logging in again.
How about the ability to add a nickname to each account.
by ApolloBeach Bum on 2018/12/10 19:15
I love everything about this app!! I just wish I had the ability to add a nickname to each account AND debit/credit cards instead of by just the account number. I have multiple accounts and it’s hard to distinguish them at first glance.
I love my Bank !
by modadaw on 2019/01/12 11:54
I use to bank elsewhere but I made the change to come to Suncoast Credit Union and it was the Best decision I made ,the staff is always so helpful & friendly, if there is a question or an issue it resolved with top priority. Make the change in your banking and you will see the difference! Suncoast Credit Union is the BEST!!!
Great banking app
by madysgrany on 2018/10/10 03:46
I really find this app to be very easy to navigate and understand. I do 95%of my banking on it and go to the bank only once in a while if I need to speak with an officer of the bank. My only problem is the ads for banking specials that won’t go away until I lower my keyboard and click off the ad.
Happy
by Perdic on 2018/09/16 11:57
I’m not an online user for bills but suncoast makes it more comfortable and I can trust the site so always paying by check this is so much easier and if I have a problem the agents are always there to help me so thankyou so much I switched from another bank a few years back I’m happy I did thumbs up ty
Suncoast App
by SkychaserJeff on 2018/09/19 13:30
I have been using the app for a couple years now and the addition of fingerprint access makes it a whole lot easier to access my accounts. Transfer to and from accounts and towards credit accounts within seconds.
Somewhat satisfied, somewhat not satisfied
by Floyd Illinois on 2018/09/16 23:28
I enjoy the app for the most part. It’s very convenient to be able to transfer funds and do certain aspects of banking like deposit checks via the phone. I actually switched my direct deposit into Suncoast just because of the ease of accessibility to be able to do so and also to check balances on several accounts. But, it seems like every time I really need to transfer money there are system updates or the sunnet system is down and I can’t use the application ...and it seems to be only on weekends that this happens. That is the reason I only gave it three stars. I will give it five stars if it works every time I need to use it, until then it’ll remain three.
Paying bills
by drock239 on 2018/09/18 14:57
I wish there was a way to pay some of my bills from other banks credit cards so I can cycle my cards without having to spend money on random stuff like to pay a personal loan and then pay the credit card off after.
AWESOME!
by Poohlita on 2018/10/07 05:41
In 2005 I had to change my money into a different bank because someone had all my numbers and took what little money I had. I was told to go to SunCoast Federal Credit Union. That was the best advice I have ever been given! Never have had a problem yet w this bank! And the app on my phone is super great too!
Ton of Features
by Glotfeltya on 2018/09/14 22:36
All the features that this credit union gives you will blow your mind. Big banks can’t even come close to this level of service, benefits and features the bank offers in person, website and on the smart phone app.
Absolutely Great!!!
by Sassy Dee on 2018/09/25 13:34
This Sun Mobile is the best thing that could have happened to the credit union!!! I love it!!! I have not had any issues at all since it started. I’m checking my account, going on vacation and notifying through the app, transferring funds!!! This is just greatness in full effect.
Good app, but can use an update
by Me-iz-I on 2018/09/22 14:48
I love using the app for my online banking, however, I do believe that the online deposit feature could be a bit more developed to track where a check is when trying to take a photo of it or to assist in getting better lighting by using the phones flashlight.
Check picture deposits
by Quin1111 on 2018/12/28 21:09
I keep having trouble with taking a picture of a check and it going through to my account. I’ve been by the suncoast in my hometown multiple times to have it fixed, however it manages to keep messing up again. Other than that excellent
Easy and convenient but could still use improvements
by BoltzFan92 on 2018/09/19 15:25
SunMobile is easy to use for most banking needs. The budgeting and savings tool could be simpler to use and I don’t like that I can only mobile deposit $3,000 a day (sometimes I have lager checks and do not live close to a branch). Overall, however, it is a good banking app.
So convenient
by sheshelu on 2018/10/23 11:39
We use this website every day to check our credit card, checking account and loans. We use this website when we are out of town and it’s very comforting that I can access from anywhere.
It’s better that not having one...
by DaveSUPs on 2019/02/05 13:19
This /works/ fine and haven’t encountered any bugs. If you just want to check balances, transfer funds or mobile deposit, it’s perfect. BUT it’s not very robust. There is no search feature within an account so if you’re looking for something go on the desktop version or be prepared to do a lot of scrolling.
Transfers
by Romy Jo on 2019/03/28 14:02
I would like to be able to set up a transfer with an advanced date similar to bill pay. Right now you can only transfer on the day you are entering it. Would be so much more convenient. Thank you
Transfer money
by Jarvi on 2018/10/19 14:27
It would be nice if favorites showed up when you are choosing who to send to. Or, if we could save member name with acct # of at least 10 people to be a choice of who to send too, then we could add money amount. If you could fix this, definitely would be 5 stars! Love everything else!!!
The best, bar none!
by Lousy email experience on 2018/09/27 13:48
Not only is Suncoast Credit Union the best in customer service, but the mobile app is fantastic! I will never bank anywhere else! From the tellers to the people on the phone to the drive through, all A-1 experiences! Keep up the fantastic work!
Sun coast app A++
by D boy54 on 2018/11/29 18:07
If you are a member of suncoast schools and not using the app I feel sorry for you! This app is easy to navigate and I personally love to deposit checks by taking a picture and if my kids need a little money transfers and cross transfers at the snap of a finger. Sincerely, Life time member (20+years)
Rating
by Vickigolf on 2018/10/02 21:36
I love this on line program. I would like to be able to do recurring payments on my iPad which I cannot do now. That would be a great change if you could make that possible. I have been with SunCoast for over 30 years.
Unable to open camera error
by Jharvey922 on 2018/03/08 01:22
Cannot cash a check because it keeps saying my camera can not open. Also when you attempt to input the amount on the check it crashes immediately. My camera works fine outside of the app so I don’t understand why this is happening other than it being a bug.
Super Slow
by Randahhh on 2019/01/13 03:08
This app is super slow and almost useless at times when it lags out or has “unexpected errors” which has me coming back to the app store in search of a different app for use with Suncoast Credit Union to no avail. I cant even really search for specific transactions because it is so slow. I usually just end up on the website which deems this app pointless. I wish it were better and more updated as its super important for tracking expenses.
Great app overall
by snnandnkcdmmas on 2018/09/15 11:04
I love this app except for how long it takes to update credit limit and balances. Everything else is great. Getting used to the new account transactions (not so easy to individualize which account each transaction is being taken from though ) .
Easy to use!
by DeeceeRN on 2018/10/04 12:54
Love being able to take care of my accounts from anywhere I am. I moved to an area where the nearest office is 30 miles away, so online banking really helps. I’ve been with Suncoast since 1996...I don’t plan to ever change.
Very good
by goldiie locks satgent (Amber) on 2018/09/21 23:41
I’m very glad I decided to Go with sun coast credit union! They are awesome I have never had a problem with them at all .. every sun coast I have been to I always get awesome help ! I have never had bad service... I would recommend this bank to any and every body !
Deposits not working
by 02ws6 on 2018/03/20 01:12
Been using the app for a while now. Never had any real issues. But now the deposit feature doesn’t work. The response to this has been to do the deposits in a certain order and the app won’t crash. That is not the case. The app crashes for me no matter what sequence I use when trying to make a deposit. I really hope an actual fix is done for this soon.
Great way to manage your money
by soerra7 on 2019/04/16 20:25
Extremely convenient and works very well. My only complaint is that I can’t send money directly from my account to another person‘s account, I must use a third-party provider.
Amazing
by cbeuevf on 2018/09/28 13:58
Suncoast is the best bank in the world. Customer service is my favorite I love the rewards programs, and the app works perfectly! Especially for checks to be uploaded through the phone :)! It’s simple easy and you can’t go wrong with the app
Has everything you may need
by bronzbelle on 2018/09/18 16:46
You can file a dispute, deposit a check, balance all accounts, and keep track of everything. I wouldn’t be where I am without mobile banking!
The Switch
by Zenmama3x3 on 2018/12/01 02:04
My husband and I switched from chase bank to suncoast this week for a few reasons. All direct deposits should be done by end of December. We feel good about the decision and will never go back to regular banks again. Nice debit cards too. 👍
Rating Trends
41,33,36,0,111,27,34,0,57,0,130,48,0,70,53,48,49,43,52,25,39,38,41,45,60,46,28,31,14,51,35,0,77,15,0,58,0,67,0,78,26,0,63,41,37,49,30,28,37,38,15,0,0,0,134,31,35,47,28,39,29,22,27,39,0,70,0,63,25,25,0,65,0,75,0,57,0,56,0,41,45,23,0,53,0,34,0,84,29,0
All Versions
5.0
23,148 total
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Current Version (3.6.6)
5.0
22,713 total
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Version History
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