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Description
suncoast Credit Union’s FREE Mobile Banking Application for the iPhone™ and iPod® Touch BANK 24/7 Manage your accounts, view copies of cleared checks view transaction history, make quick transfers between suncoast accounts and find the closest branch or ATM in our network. SAFE and SECURE suncoast uses SSL (Secure Socket Layer) to communicate securely through all mobile service providers. LOCATE With a single click, you can find the fee-free ATMs near you and locate the closest suncoast branch. Our search map provides addresses and branch contact information. FREE All suncoast members may use our sunmobile Application for no charge. Your wireless provider’s messaging and data rates may apply. ANSWERS Consult our Frequently Asked Questions for quick answers about sunmobile. COMING SOON Look for many of the same features available via SunNet Online Banking.
Love the app BUT...
by EmJaeCeez on 2018/08/03 21:53
My only main complaint is that the acct number is visible before you even sign in. So it’s not very secure if u lose your phone or something of the sort, anyone can see it as long as they open up the app. Otherwise I like the app. It serves its purpose.
Not easy to use
by Bluphi1 on 2018/08/01 22:13
If you forget your password, the app doesn’t allow for you to change or reset it. You must call customer service to unlock. Should be more user friendly allowing for changing and resetting thru email.
Avoid Suncoast entirely
by disgruntled usee on 2018/07/21 03:53
Worst financial app I have ever used. Downloaded it and tried to log in to receive unexpected network error. I only downloaded the app because the browser would not let me get past a pop up by them advertising their new secure e-notices. The window did not include a way to close it, and now I can’t even get to my accounts to review.
Crashes
by REN.bby on 2018/05/22 15:59
This app crashes before you can even sign in.
So far, so good
by edmtechnole on 2018/05/21 04:44
The app seems to work pretty well and I haven’t come across any major issues. In the future, I would like to see more of a design overhaul though to make the experience more user friendly. Suggestions include: adding card lock in the app, ability to schedule recurring transfers and a balance total for all accounts.
Great app
by bottlecap23 on 2018/05/20 01:17
This app is great for people who still love simplicity with just a hint of the modern touch ! I love that they incorporated the Touch ID unlock❤️ and I love how I can easily navigate my accounts without all the extra nonsense of today’s similar bank apps
Always Down
by cass- terrible online banking on 2018/05/19 01:48
This application is constantly down or having issues. Ready to switch to another Credit Union with more reliable online banking.
Love the bank, but the app needs some work
by BullNurse on 2018/04/14 14:57
I love Suncoast, but the app could use some updates. I would like the ability to write notes/memos for the transactions. For example, if I send another member money, I could “label” the transaction.
Still not able to deposit
by Disappointed_Nov_2014 on 2018/04/12 12:58
Your workaround for depositing funds and the latest build is not allowing deposits from iPhone X or iPad Pro. Major hassle and taking way too long to fix.
-2
by Cholotic on 2018/04/06 14:33
This app is the slowest I have Ever Had in my cellphone. Today I have been 2 hour to make 2 payments.
Keeps crashing on iPhone
by The real sauce on 2018/04/06 12:33
Was working great but has days where it would login on iPhone...
App not working on iPad since updating
by Wish i had not updated the app on 2018/03/31 02:41
I was able to use the app on my iPad. After updating the app, now I receive a network error message.
0 stars if I could:
by cmgude on 2018/03/30 20:54
Can’t even log in. No matter how many times I uninstall and redownload it says “an unexpected network error” before I can even log in. This update is horrible.
Takes to long to load
by Crazylocainlove on 2018/03/30 19:35
The update from today is not allowing me to log in. I can log in & it’s very frustrating
Will not connect
by Miadolfan13 on 2018/03/30 19:06
Do you test this app before deploying?
Great when it works, unbelievably bad when it doesn’t!!!
by Cyan64 on 2018/03/30 16:57
Sadly, of late, it doesn’t more than it does. Very much an inconvenience and extremely disappointing. Updates are only useful if they improve things. The latest updates have only served to make the app unusable. Hey folks, PLEASE fix it right. It used to work so well, never a problem. Perhaps you should take it back a few notches to when it was great?! And leave it that way!!’
Not Working
by Kenishiwhaaa on 2018/03/30 16:56
It’s not allowing to take my fingerprint - it always says an error logging in. Fix this please!
not working
by debo221 on 2018/03/30 14:18
3/30/18 New update is nonfunctional again. 😐
Down
by Odie And Heather on 2018/03/30 12:42
When are you guys suppose to be getting your system back up
Love the app and the bank
by Mikey892 on 2018/03/26 03:01
Great app
Good App, Bad Bugs
by Consummate Professional on 2018/03/25 14:45
An otherwise great app that is hampered by a major bug that crashes the camera every time I try to make a mobile check deposit!
Deposits not working
by 02ws6 on 2018/03/20 01:12
Been using the app for a while now. Never had any real issues. But now the deposit feature doesn’t work. The response to this has been to do the deposits in a certain order and the app won’t crash. That is not the case. The app crashes for me no matter what sequence I use when trying to make a deposit. I really hope an actual fix is done for this soon.
Keeps crashing after recent update
by Amberh1592 on 2018/03/18 00:06
Every single time I try to deposit a check the app crashes. I’ve never had this issue before.
Mobile Deposit not working
by Melanin Nic on 2018/03/16 16:18
Ever since the update mobile deposit doesn’t work. It’s a inconvenience to try to go the bank directly especially when locations are limited.
Bug after recent update
by Flaboater on 2018/03/15 21:27
I’ve used this app dozens of times to deposit checks but after the update two days ago, it is now crashing after I take a photo of the front of the check. Please fix this.
Check deposit not working
by Svcast99 on 2018/03/14 17:14
I’ve loved this app. It’s made my life so much easier and way fewer trips to the bank, because my work does not offer direct deposit and pays weekly. However, for some reason for the last week, the direct deposit has not been working and shuts me out of the program each time. I’ve rebooted my phone, uninstalled the app and reinstalled, Ive closed the program completely and opened it again. Nothing is fixing this issue.
Unable to open camera error
by Jharvey922 on 2018/03/08 01:22
Cannot cash a check because it keeps saying my camera can not open. Also when you attempt to input the amount on the check it crashes immediately. My camera works fine outside of the app so I don’t understand why this is happening other than it being a bug.
Touch ID Stopped working but now works
by Space wizz on 2018/03/07 00:27
When I first tried to login, the Touch ID icon was displayed but it didn’t work. I logged in entering the password, then FaceID icon showed up instead of the Touch ID icon. When I deleted and reinstalled the app, Touch ID is not displayed. Then an hour or so later, when I tried it, it now shows the Touch ID enable button. Weird. Have iPhone 8 Plus with the latest iOS.
App is decent but it should allow for payment from outside.
by Djsl1 on 2018/03/06 11:24
You guys should allow payments to loan or credit card from outside source. I think it’s a hassle and quite ridiculous that I have to transfer money to the bank wait for that to happen and then pay my account. I understand you guys are probably doing it to make people use suncoast as a main bank and do direct deposit for me me it pushes me away from having suncoast as a main bank. I need features and services now I can’t hope that you guys would do it when other people already are.
Depositing Checks Is A Hassle
by Messi10Leo on 2018/03/01 21:40
The worst part about this app is depositing checks or money orders. I live out of state at the moment and I thought this would be an easy way to deposit into my account. I’ve been taking crystal clear pictures and it still says “Deposit failed” or “MICR line compromised”.
Great App
by Tsf1892 on 2018/02/15 17:48
I use it almost every day
Touch ID option taken away
by Virtua Brono on 2018/02/10 00:17
I can’t be lead to believe Apple will not allow Face ID or Touch ID at the same time for an app. It always seems like Suncoast updates the app without thinking.
Great job, simple to use
by AmyJoLo on 2018/02/06 01:43
I’ve never had any issues with the app and I think it works great. I pay my bills, see all my txns, make deposits - perfect for me.
Long login
by Ender1985 on 2018/02/05 22:01
This was a great app, but after the last update logging in with your finger print isn’t an option any more. Now it’s face recognition or password and since I don’t have a a fancy new phone I have to manually enter my password every time. Also if I accidentally hit the Face ID button (which is directly under the login button) the app locks up and I have to hard close out of the app to try logging in again.
Needs UI Improvements
by Thatxjguy on 2018/01/26 04:05
This app needs to be given a visual overhaul. As of the latest update, the transfer funds interface isn’t as intuitive and gets cut off at the top and bottom of the iPhone X screen. This app could use some improved aesthetics and more user-friendliness. It’s very barebones in its current form and this makes it cumbersome to use. Perhaps hire a designer?
Gary
by Gary WM on 2018/01/08 16:02
Just opened my account. Lady in credit union was beyond superb. The app however, disappoints. My download froze as we speak ( I have a brand new iPad) , so you guess where the problem lies.
Was awesome.
by MightyJoeFrank on 2017/12/28 16:24
Thanks for fixing to where I can use my thumb to sign in. Love it again.
New update stopped working
by Trip2stephan on 2017/12/15 10:19
How about not releasing to the App Store before testing? Second update in a row that renders the app useless.
Great
by Malcolm N the middle on 2017/11/14 03:51
Been using this app for years works great always have but I always update my phone also long as i do that the app works great
Crash fixed
by Jonathan 410 on 2017/11/13 16:31
After the 11/3 updates it crashes at the logo screen. Edit: Updated my phone and the crashes stopped, thanks devs
App crashing repeatedly
by Was great initially... on 2017/11/13 01:11
The app is crashing repeatedly since the latest update. I've never had issues like this before. Please fix! 11/12/17 update: I updated the app again and was very excited to see that it no longer immediately crashes. The latest update apparently erased anything that was saved regarding account numbers and Touch ID, though, so be sure you know what your actual password is before trying to log in.
Working again
by sc gamer on 2017/11/10 15:50
Thanks for fixing the app crash issue.
Update Is Now Fixed
by Ayeeeyasmin on 2017/11/10 15:16
Since it was updated it would automatically crash with just entering the app this was continuous for a couple days after the update. I deleted it turned off my phone and re downloaded it. It would still not work so I gave up. But today I downloaded it and the app is now FIXED! So yeah its fixed now.
Problem fixed
by Jfully on 2017/11/10 08:21
Great bank and great service. App update fixed the issue of crashing, hopefully won’t have any more issues on future updates
App will not open
by Daleymike on 2017/11/09 23:08
I've had this app for about a year and it worked perfectly. I just got the new update and now everytime I click on the app it opens and instantly closes. I have tried restarting my phone, deleting the app and re downloading, and a few other solutions but none have worked. Edit: they have released a new update that fixed the problem and the app is working good as new
Crashing
by ganDINGO on 2017/11/09 18:57
Upgraded and now app won't open. I have to use safari browser to see my account.
App currently crashing
by Accessbowtie on 2017/11/09 18:28
The Suncoast app is currently crashing. Please do another update and fix the problem. App works again with iOS 10.3.3. Dear Developer; I should not have to update the iOS for your app to work properly.
Super convenient
by Loritris1970 on 2017/11/09 11:07
Love being able to make transfers, check my accounts, and deposit checks from my phone. There was a "bug" but it's been corrected!
It's working now
by Caseyf1889 on 2017/11/09 10:34
It's working now. Thank you
App restored/Great app.
by DemonHunter022 on 2017/11/09 09:15
My love for this bank just keeps growing. The app had an unstable update no more than a week and now it's latest update has restored the app to its original working condition. Suncoast is quick to resolve issues even with their app and for that, I absolutely love banking with them. They really are for helping people. This app is great though, I can seamlessly switch to any account for more details and direct deposit for checks is fast and easy. No more problems. All your credit cards and loans through them show up on one page and you can toggle those on or off to view additional accounts linked up. Transferring funds is easy and always works. I use this app every day so thank you for restoring the app! You guys are the best!
Won't open
by Tpa_Chl on 2017/11/09 07:23
Just updated app a couple days ago 11/02/17 and now app will not even open. Please fix as soon as possible. Update 11/07/17 apparently update to fix bugs. App still crashing after today's update. I uninstalled app, powered off phone and then reinstalled app. Loads through new functions then crashes. Update 11/09/17. We're back...app opens and works again. Latest update works on iOS 10.3.3! Thank you!
Unable to use after update
by Xapmat on 2017/11/08 23:57
Updated over the weekend. App crashes immediately after start on iOS 10.3.3 on both my wife's phone and mine. New update on Nov 7. Still crashes on opening. Lowering rating. Two emails and they tell me it has comparability issues with 10.3.3 and 10.3.2. Solution is to upgrade ios or contact them. They for got the 3rd solution; open an account with another bank.
Terrible!!!
by Inzo_thebaker on 2017/11/08 23:24
Forcing everyone to upgrade to iOS 11 isn't right.. especially to view bank account info/ transfers/ funds. Just ain't right.
App crashing/unable to open
by Massivarcupcakes on 2017/11/08 21:26
I can't access my banking funds because I don't update my phone. I don't like new updates, the app updated automatically. Now I can't access anything. This is a huge problem/dilemma. Developers should be smart enough to make the app work for older versions.
App crashes on launch
by Skyler_A on 2017/11/08 20:32
Since the newest update, the app crashes on launch. I have the most current update on my iPhone 6s and have uninstalled and reinstalled the app, turned my phone on and off. Still not working.
Repeatedly crashing.
by Ocxtjn on 2017/11/08 12:56
App has been repeatedly crashing.
Crashing
by sclairej on 2017/11/08 12:20
The app keeps crashing
Crashes
by Supercerealsadpanda on 2017/11/08 11:56
All aboard the crash train. Destination: screwed.
Not Working
by ChrisH526 on 2017/11/08 04:14
After I updated the app, it crashes every time I open it.
Pretty good app
by Disneyvinylmation on 2017/11/08 04:02
I use it everyday to keep up with finances.
Broken in iOS 10.2 and 10.3.3
by Schnellmedic on 2017/11/08 02:39
Developers Please don't ask users to update their iOS just to support your app, Not everyone wants to use ios11 because your app doesn't function on iOS10. New update crashes immediately after opening tutorial and then crashes immediately ever after PLEASE FIX!!
Can't get in the app
by zachariah k on 2017/11/08 00:20
I click on the app and it instantly goes back to my home screen didn't have a problem till this update 😠
Crashing
by Hermúsico on 2017/11/07 20:21
I am having the same issue as Keith49 for the past 3 days. This is even after doing what was suggested as the developers suggestion of updating the app. After and update, restarting my phone, deleting and reinstalling the app, the issue continues.
App crashing
by oscarmsp on 2017/11/07 19:49
To the developers... Stop telling people they need to have the latest and greatest iOS. When you develop an app you have to make sure it also works with some previous version. Not everybody has the latest iPhone and newer versions sometime cause slowness. Also I don't update my iPhone right away cuz most of the latest OS always comes with bugs. As a developer you know that. I am currently running 10.3.3 and the app still crashing. I'll do the iOS update later. But seriously an app that only works in the laters iOS.... Really!!!!
Crashing after both updates
by Tonymach1ne on 2017/11/07 18:53
This app still crashes instantly after opening from the last two app updates.
Will not open
by Snazzyboxers123 on 2017/11/07 18:28
Have been trying to open this app for the last few days and it keeps crashing. Tried a restart, uninstalled and reinstalled a few times with no luck. Love this app and makes it super convenient when depositing checks and transferring money, but I can't pay any of my bills right now 😡
Stopped working
by Aejeck on 2017/11/07 18:08
App opens and then immediately crashes with the new update.
Crash
by step and nikki on 2017/11/07 17:10
Was great now terrible. Wanted to leave no stars but it wouldn't let me. Just consider this NO STARS
Update not working
by Zombie queen99 on 2017/11/07 17:06
Did the update and app is still not working. Help!
Crashed on open (IOS 10)
by Good guy6387;)7 on 2017/11/07 17:05
App crashes when you open it. I'm running IOS 10.
Crashing. Unusable
by gdhgfgfgdh on 2017/11/07 16:21
Started crashing late last week. New update today still crashes. Won't even load.
STILL Busted
by Xianan on 2017/11/07 15:39
Even after another update the app is unusable. Once you press the skip button on your service banners, it just boots and immediately crashes. I need my app back!
Crashing
by jeffdb213 on 2017/11/07 15:19
App is crashing and is unusable since update.
Used to work great
by suncoastmember on 2017/11/07 14:20
After the recent update this app is unusable. It crashes after opening. I have also tried restarting the phone and reinstalling the app.
Crashing
by CDF90622 on 2017/11/07 12:53
The app is crashing every time I tap on it to open it. I just want to check my accounts.. I shut my phone on and off and have deleted and re-downloaded the app several times. Nothing is working.
App not working
by Jasont00000000000 on 2017/11/07 12:14
Keeps crashing whenever i click on the app
App no longer works
by TaxAngel on 2017/11/07 12:12
The app worked great for years on my iPhone. I have an iPhone 6 and recently the app quit working. It will open but never gets to the log-in screen and just shuts down. I've tried deleting and reinstalling the app and have tried restarting my phone but the app still shuts down immediately after opening it.
Won't open
by Topherk13 on 2017/11/07 11:05
Same as recent review. App crashes when it tries to open.
Update
by Lacynicole0320 on 2017/11/07 07:39
Ever since the update the app crashes as soon as I try to open it. It's been like this for days and nothing helps. Please fix this
Doesn't open at all
by Xfinity Reviewer on 2017/11/07 07:29
After installing version 3.5.1 the app crashes immediately upon opening. iPhone 6S running iOS 10.3.3. Please fix this!
App crashes
by I sleepy on 2017/11/07 05:17
I've been trying for three days to use the app. A couple of times it's opened and has pages that tout the new improvements, but when you skip then the whole thing closes down. I've tried deleting and reloading it, restarting my phone. Now it just won't even load.
Unusable
by mariolest on 2017/11/07 04:17
I can't even open the app anymore but it did work great before the recent update please fix it.
Not working!
by Teemoney239 on 2017/11/07 01:33
The app isn't working after latest update! I'm using an iPhone 7 on iOS 10.2.
Will not open anymore...
by jdetringo on 2017/11/07 01:07
App crashes before it even loads. Cannot even get to the login page...disappointing.
App unstable
by Calryan284 on 2017/11/07 00:34
I haven't had any issues with the app until a couple days ago, when I open app, it goes through first time start up screen again and when you click skip or scroll over, app crashes and you can't open up. I've tried to restart phone and re install app and still nothing! Please fix, I work nights and do not have a debit card so this is only way I can deposit checks.
No access
by I'm right. Just go with it. on 2017/11/06 22:39
Can no longer use this this, have already tried powering down my phone...any suggestions?
Keeps crashing
by Pam9812 on 2017/11/06 21:07
I can not make a deposit because the app keeps crashing.
Unusable
by Anthony313 on 2017/11/06 20:32
Been using the app no major bugginess for like a year but now new update comes out a few days ago and unless all permissions are accepted app goes into constant auto crash uninstalled very POed
App keeps crashing
by Sankyyyy on 2017/11/06 20:09
I've been trying to use the app for the past couple of days and it keeps crashing each time. Tried to delete it and download it again with no change. I'm using an iPhone 6 Plus. Really need it to deposit a check since I'm not near a suncoast bank
App crashing!!
by Em haddy on 2017/11/06 18:53
The app is crashing every time I go to open even after deleting and reinstalling, I hope it gets fixed very soon!!
Developers Need to fix ASAP!!
by Nat227 on 2017/11/06 18:36
I use this app to do everything and worked until the update recently now it just keeps crashing without even opening. Someone please fix this! I understand implementations don't always go as planned but communication is key and there has been no email messages letting users know when app will be available.
App won't load
by mchrankin on 2017/11/06 18:30
The app no longer loads and will crash within seconds of opening. Prior versions were very user friendly but now it cannot even be used
Crashes
by Fbwofbcmao on 2017/11/06 18:12
It's been crashing whenever I try to open it for the past few days. Restarted app-that didn't work. Restarted phone-that didn't work either. It's quite frustrating.
Won't stop crashing
by thedivinetreasury on 2017/11/06 18:01
Since the update I haven't been able to use it
Suncoast credit
by slohmiller on 2017/11/06 16:11
Why isn't this app working. I've had it on my ph for a long time now it won't download
Keeps crashing won't open
by AmandaSkolnik on 2017/11/06 15:31
I get the welcome screen for about half a second then it crashes. Used to use this app all the time.
Last Update Unusable
by North PortX on 2017/11/06 14:49
Last update is no good. Trying to open app it crashes every time. Unable to view accounts. Please update again
app won't open
by rutherford b. hayes' left foot on 2017/11/06 14:32
this is normally a great app. recently though, the app doesn't even open. very frustating.
Was good
by Johnathanboy22138 on 2017/11/06 13:13
Was an okay app that got the job done but since the update it crashes which I guess is everyone's problem too.. how long does it take to fix your app people need to get into their banks
App is decent but it should allow for payment from outside.
by Djsl1 on 2018/03/06 11:24
You guys should allow payments to loan or credit card from outside source. I think it’s a hassle and quite ridiculous that I have to transfer money to the bank wait for that to happen and then pay my account. I understand you guys are probably doing it to make people use suncoast as a main bank and do direct deposit for me me it pushes me away from having suncoast as a main bank. I need features and services now I can’t hope that you guys would do it when other people already are.
Check deposit not working
by Svcast99 on 2018/03/14 17:14
I’ve loved this app. It’s made my life so much easier and way fewer trips to the bank, because my work does not offer direct deposit and pays weekly. However, for some reason for the last week, the direct deposit has not been working and shuts me out of the program each time. I’ve rebooted my phone, uninstalled the app and reinstalled, Ive closed the program completely and opened it again. Nothing is fixing this issue.
So far, so good
by edmtechnole on 2018/05/21 04:44
The app seems to work pretty well and I haven’t come across any major issues. In the future, I would like to see more of a design overhaul though to make the experience more user friendly. Suggestions include: adding card lock in the app, ability to schedule recurring transfers and a balance total for all accounts.
Long login
by Ender1985 on 2018/02/05 22:01
This was a great app, but after the last update logging in with your finger print isn’t an option any more. Now it’s face recognition or password and since I don’t have a a fancy new phone I have to manually enter my password every time. Also if I accidentally hit the Face ID button (which is directly under the login button) the app locks up and I have to hard close out of the app to try logging in again.
Touch ID Stopped working but now works
by Space wizz on 2018/03/07 00:27
When I first tried to login, the Touch ID icon was displayed but it didn’t work. I logged in entering the password, then FaceID icon showed up instead of the Touch ID icon. When I deleted and reinstalled the app, Touch ID is not displayed. Then an hour or so later, when I tried it, it now shows the Touch ID enable button. Weird. Have iPhone 8 Plus with the latest iOS.
Great when it works, unbelievably bad when it doesn’t!!!
by Cyan64 on 2018/03/30 16:57
Sadly, of late, it doesn’t more than it does. Very much an inconvenience and extremely disappointing. Updates are only useful if they improve things. The latest updates have only served to make the app unusable. Hey folks, PLEASE fix it right. It used to work so well, never a problem. Perhaps you should take it back a few notches to when it was great?! And leave it that way!!’
Unable to open camera error
by Jharvey922 on 2018/03/08 01:22
Cannot cash a check because it keeps saying my camera can not open. Also when you attempt to input the amount on the check it crashes immediately. My camera works fine outside of the app so I don’t understand why this is happening other than it being a bug.
Deposits not working
by 02ws6 on 2018/03/20 01:12
Been using the app for a while now. Never had any real issues. But now the deposit feature doesn’t work. The response to this has been to do the deposits in a certain order and the app won’t crash. That is not the case. The app crashes for me no matter what sequence I use when trying to make a deposit. I really hope an actual fix is done for this soon.
Great app
by bottlecap23 on 2018/05/20 01:17
This app is great for people who still love simplicity with just a hint of the modern touch ! I love that they incorporated the Touch ID unlock❤️ and I love how I can easily navigate my accounts without all the extra nonsense of today’s similar bank apps
Love the app BUT...
by EmJaeCeez on 2018/08/03 21:53
My only main complaint is that the acct number is visible before you even sign in. So it’s not very secure if u lose your phone or something of the sort, anyone can see it as long as they open up the app. Otherwise I like the app. It serves its purpose.
Needs UI Improvements
by Thatxjguy on 2018/01/26 04:05
This app needs to be given a visual overhaul. As of the latest update, the transfer funds interface isn’t as intuitive and gets cut off at the top and bottom of the iPhone X screen. This app could use some improved aesthetics and more user-friendliness. It’s very barebones in its current form and this makes it cumbersome to use. Perhaps hire a designer?
Bug after recent update
by Flaboater on 2018/03/15 21:27
I’ve used this app dozens of times to deposit checks but after the update two days ago, it is now crashing after I take a photo of the front of the check. Please fix this.
Great job, simple to use
by AmyJoLo on 2018/02/06 01:43
I’ve never had any issues with the app and I think it works great. I pay my bills, see all my txns, make deposits - perfect for me.
Depositing Checks Is A Hassle
by Messi10Leo on 2018/03/01 21:40
The worst part about this app is depositing checks or money orders. I live out of state at the moment and I thought this would be an easy way to deposit into my account. I’ve been taking crystal clear pictures and it still says “Deposit failed” or “MICR line compromised”.
Avoid Suncoast entirely
by disgruntled usee on 2018/07/21 03:53
Worst financial app I have ever used. Downloaded it and tried to log in to receive unexpected network error. I only downloaded the app because the browser would not let me get past a pop up by them advertising their new secure e-notices. The window did not include a way to close it, and now I can’t even get to my accounts to review.
Love the bank, but the app needs some work
by BullNurse on 2018/04/14 14:57
I love Suncoast, but the app could use some updates. I would like the ability to write notes/memos for the transactions. For example, if I send another member money, I could “label” the transaction.
Mobile Deposit not working
by Melanin Nic on 2018/03/16 16:18
Ever since the update mobile deposit doesn’t work. It’s a inconvenience to try to go the bank directly especially when locations are limited.
Not easy to use
by Bluphi1 on 2018/08/01 22:13
If you forget your password, the app doesn’t allow for you to change or reset it. You must call customer service to unlock. Should be more user friendly allowing for changing and resetting thru email.
Down
by Odie And Heather on 2018/03/30 12:42
When are you guys suppose to be getting your system back up
Always Down
by cass- terrible online banking on 2018/05/19 01:48
This application is constantly down or having issues. Ready to switch to another Credit Union with more reliable online banking.
Good App, Bad Bugs
by Consummate Professional on 2018/03/25 14:45
An otherwise great app that is hampered by a major bug that crashes the camera every time I try to make a mobile check deposit!
Still not able to deposit
by Disappointed_Nov_2014 on 2018/04/12 12:58
Your workaround for depositing funds and the latest build is not allowing deposits from iPhone X or iPad Pro. Major hassle and taking way too long to fix.
Keeps crashing after recent update
by Amberh1592 on 2018/03/18 00:06
Every single time I try to deposit a check the app crashes. I’ve never had this issue before.
0 stars if I could:
by cmgude on 2018/03/30 20:54
Can’t even log in. No matter how many times I uninstall and redownload it says “an unexpected network error” before I can even log in. This update is horrible.
Great App
by Tsf1892 on 2018/02/15 17:48
I use it almost every day
Not Working
by Kenishiwhaaa on 2018/03/30 16:56
It’s not allowing to take my fingerprint - it always says an error logging in. Fix this please!
Touch ID option taken away
by Virtua Brono on 2018/02/10 00:17
I can’t be lead to believe Apple will not allow Face ID or Touch ID at the same time for an app. It always seems like Suncoast updates the app without thinking.
Takes to long to load
by Crazylocainlove on 2018/03/30 19:35
The update from today is not allowing me to log in. I can log in & it’s very frustrating
Keeps crashing on iPhone
by The real sauce on 2018/04/06 12:33
Was working great but has days where it would login on iPhone...
App not working on iPad since updating
by Wish i had not updated the app on 2018/03/31 02:41
I was able to use the app on my iPad. After updating the app, now I receive a network error message.
-2
by Cholotic on 2018/04/06 14:33
This app is the slowest I have Ever Had in my cellphone. Today I have been 2 hour to make 2 payments.
Crashes
by REN.bby on 2018/05/22 15:59
This app crashes before you can even sign in.
Love the app and the bank
by Mikey892 on 2018/03/26 03:01
Great app
Will not connect
by Miadolfan13 on 2018/03/30 19:06
Do you test this app before deploying?
App restored/Great app.
by DemonHunter022 on 2017/11/09 09:15
My love for this bank just keeps growing. The app had an unstable update no more than a week and now it's latest update has restored the app to its original working condition. Suncoast is quick to resolve issues even with their app and for that, I absolutely love banking with them. They really are for helping people. This app is great though, I can seamlessly switch to any account for more details and direct deposit for checks is fast and easy. No more problems. All your credit cards and loans through them show up on one page and you can toggle those on or off to view additional accounts linked up. Transferring funds is easy and always works. I use this app every day so thank you for restoring the app! You guys are the best!
Great look, amazing
by DarkCCGaming on 2015/09/18 03:55
This newer update looks amazing to me. Very nice and clean a lot better then the previous look in my opinion. It's easy to manage and very reliable. I have no bugs or issues with this new update whatsoever. Personally I recommend to update to this newer update I bet you won't regret it because last look was pretty decent but I just really like this look. I've been with suncoast for about 5 months now I'm 17 saving up my money and just this app and bank is truly great fast transfers from one account to another, no waiting at all. And this app truly helps me. Besides that I recommend this update it's been going better for me and i hope it does for you to !
Great App, Still Developing
by jak92 on 2017/04/17 14:32
This app makes checking account balances very convenient. It is also great for transferring money between accounts and depositing checks. One feature that is missing is the ability to view Credit Card eStatements. This is confusing because it is possible to view Account eStatements. Unfortunately this means that the statement balance (the amount that needs to be paid from the previous billing cycle) for the credit card is not available anywhere on the app so the full site has to be used to get the information needed to pay a credit card bill.
App will not open
by Daleymike on 2017/11/09 23:08
I've had this app for about a year and it worked perfectly. I just got the new update and now everytime I click on the app it opens and instantly closes. I have tried restarting my phone, deleting the app and re downloading, and a few other solutions but none have worked. Edit: they have released a new update that fixed the problem and the app is working good as new
DOES it work??
by Picknewname on 2011/05/07 21:39
I couldn't tell you. I was so excited to find that SSFCU had this app. Even with some of the limitations that others mentioned like no billpay or cross account transfer yet, and having to use account number instead of a user ID, this sounded like such a handy app, and would be so easy to access my account information literally from anywhere. Guess again. I downloaded the app, logged in, and the log in box immediately popped back up. Half a dozen times I did this. Deleted the app and downloaded it again. Same thing every single time another half a dozen times. Turned my phone off and tried again. Same thing. I REALLY want this to work!
Great app but not efficient to enter multiple checks
by LadyRed916 on 2016/01/29 15:13
I love the app...I can check my accounts, transfer balances to other accounts and other members, and enter checks. But when you have to enter multiple checks each time a check is deposited it takes you to that account. It would be easier to enter a check then be able to enter the next check without having to go through the menus to deposit. This would save time and require less finger pushing.
Log in Issues
by canduce on 2016/09/06 14:31
This app used to be great, but as of at least 2 months ago it has been giving me a serious log in error. I am only able to log in to the app once before I have to remove it and reinstall it to log back in again. I called customer support and that is what I was told to do. This has been an ongoing problem that they are aware of, and it has no resolution in sight. I spoke with a customer service rep again today and she informed me they knew of the issue-- not even that they were working on it, just that they know about it.
no longer deposits checks on ipad, ipod, or iphone.
by alabemos on 2015/04/20 03:57
Stopped working on all devices; Would it convince you to fix this if I told you I was changing banks unless you do, and soon? perhaps some of the other users will join me. I am serious about online banking. There is no excuse for this app being unable to make a simple deposit. Other banks have this functionality. We've been waiting for this to be fixed for a few months now. Every time I need to make a deposit I have to drive all the way across town? I don't think so. Get your act together folks. Fix the app or count me out.
UPDATE EXCELLENT;Check Deposit works again
by Casey001a on 2015/10/08 20:24
Update- check depositing feature is working again (iPhone 6 plus & iPad) & is better than the previous version! Thank you!! previous review: Check deposit stopped working. I'm living out of state now & wanted to keep banking with you. That will have to change, if you can't fix this problem.
Spectacular
by Sashadqaf on 2015/09/26 05:22
I love this app ! I am a neat freak when it comes to my money . I'm super strict with it and love to keep track of it all the time . So it's amazing how organized this app is . It has never given me problems . It's really easy to transfer money and see everything . It has alerts and budgets and everything ! I think this app deserves 5 stars for everything .
Update Is Now Fixed
by Ayeeeyasmin on 2017/11/10 15:16
Since it was updated it would automatically crash with just entering the app this was continuous for a couple days after the update. I deleted it turned off my phone and re downloaded it. It would still not work so I gave up. But today I downloaded it and the app is now FIXED! So yeah its fixed now.
Love it; BUT.....
by Sailgirl12 on 2016/12/31 17:11
Touch ID login no longer working. Customer service rep says just uninstall the app, restart phone, reinstall and all will be good. Not as easy as it sounds. Apparently when you uninstall the app stays in your Cloud so I'm only reinstalling the same problem. No idea how to get it out of the Cloud so I can start over. Looks like a trip to Apple Store for help. Ugh. Once I'm manually logged in I love the capability of the app.
Check deposit has a bug
by TampaMan on 2014/09/27 14:19
This app used to work fine for me but recently it has become impossible to deposit a check. The part where you have to take a picture of the check does not work properly anymore and the picture is not recognized -- stuck. This is extremely frustrating. I suspect that the app has a conflict after an iOS update (I use 7.1.2) . Be that as it may, I used the contact support link in the app to report this and the mail bounced back as undeliverable. This is unacceptable. They need to get their act together.
Still needs more features...
by Crys1985 on 2014/03/29 08:44
I would like the app to show pending transactions like website shows. all that shows up is balances and what transactions have cleared. my C.C. payment balance is never right because if i miss 1 it still only shows I have 1 pymt to pay. I've only tried 1x to use the transfer funds part of the app but said it transferred and then didn't so my C.C. payment was late. If these are addressed then the app would be as good as the site to me.
Yay!
by LovedLakeTahoe on 2011/04/16 02:59
I've waited soo long for Suncoast to develop an app! It looks great although instead of entering the account number, I'd like to have the option of a sign-in name but with same password as if signing into the actual suncoast website...just for privacy purposes. I don't want to have to worry about the possibility of loosing my phone & someone to find & know my acct #. Thanks!!!
Rating Trends
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All Versions
3.0
517 total
 5
131
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61
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 1
189
Current Version (3.6.0)
4.0
75 total
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Version History
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Screenshots
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App name
Description
suncoast Credit Union’s FREE Mobile Banking Application for the iPhone™ and iPod® Touch BANK 24/7 Manage your accounts, view copies of cleared checks view transaction history, make quick transfers between suncoast accounts and find the closest branch or ATM in our network. SAFE and SECURE suncoast uses SSL (Secure Socket Layer) to communicate securely through all mobile service providers. LOCATE With a single click, you can find the fee-free ATMs near you and locate the closest suncoast branch. Our search map provides addresses and branch contact information. FREE All suncoast members may use our sunmobile Application for no charge. Your wireless provider’s messaging and data rates may apply. ANSWERS Consult our Frequently Asked Questions for quick answers about sunmobile. COMING SOON Look for many of the same features available via SunNet Online Banking.
Love the app BUT...
by EmJaeCeez on 2018/08/03 21:53
My only main complaint is that the acct number is visible before you even sign in. So it’s not very secure if u lose your phone or something of the sort, anyone can see it as long as they open up the app. Otherwise I like the app. It serves its purpose.
Not easy to use
by Bluphi1 on 2018/08/01 22:13
If you forget your password, the app doesn’t allow for you to change or reset it. You must call customer service to unlock. Should be more user friendly allowing for changing and resetting thru email.
Avoid Suncoast entirely
by disgruntled usee on 2018/07/21 03:53
Worst financial app I have ever used. Downloaded it and tried to log in to receive unexpected network error. I only downloaded the app because the browser would not let me get past a pop up by them advertising their new secure e-notices. The window did not include a way to close it, and now I can’t even get to my accounts to review.
Crashes
by REN.bby on 2018/05/22 15:59
This app crashes before you can even sign in.
So far, so good
by edmtechnole on 2018/05/21 04:44
The app seems to work pretty well and I haven’t come across any major issues. In the future, I would like to see more of a design overhaul though to make the experience more user friendly. Suggestions include: adding card lock in the app, ability to schedule recurring transfers and a balance total for all accounts.
Great app
by bottlecap23 on 2018/05/20 01:17
This app is great for people who still love simplicity with just a hint of the modern touch ! I love that they incorporated the Touch ID unlock❤️ and I love how I can easily navigate my accounts without all the extra nonsense of today’s similar bank apps
Always Down
by cass- terrible online banking on 2018/05/19 01:48
This application is constantly down or having issues. Ready to switch to another Credit Union with more reliable online banking.
Love the bank, but the app needs some work
by BullNurse on 2018/04/14 14:57
I love Suncoast, but the app could use some updates. I would like the ability to write notes/memos for the transactions. For example, if I send another member money, I could “label” the transaction.
Still not able to deposit
by Disappointed_Nov_2014 on 2018/04/12 12:58
Your workaround for depositing funds and the latest build is not allowing deposits from iPhone X or iPad Pro. Major hassle and taking way too long to fix.
-2
by Cholotic on 2018/04/06 14:33
This app is the slowest I have Ever Had in my cellphone. Today I have been 2 hour to make 2 payments.
Keeps crashing on iPhone
by The real sauce on 2018/04/06 12:33
Was working great but has days where it would login on iPhone...
App not working on iPad since updating
by Wish i had not updated the app on 2018/03/31 02:41
I was able to use the app on my iPad. After updating the app, now I receive a network error message.
0 stars if I could:
by cmgude on 2018/03/30 20:54
Can’t even log in. No matter how many times I uninstall and redownload it says “an unexpected network error” before I can even log in. This update is horrible.
Takes to long to load
by Crazylocainlove on 2018/03/30 19:35
The update from today is not allowing me to log in. I can log in & it’s very frustrating
Will not connect
by Miadolfan13 on 2018/03/30 19:06
Do you test this app before deploying?
Great when it works, unbelievably bad when it doesn’t!!!
by Cyan64 on 2018/03/30 16:57
Sadly, of late, it doesn’t more than it does. Very much an inconvenience and extremely disappointing. Updates are only useful if they improve things. The latest updates have only served to make the app unusable. Hey folks, PLEASE fix it right. It used to work so well, never a problem. Perhaps you should take it back a few notches to when it was great?! And leave it that way!!’
Not Working
by Kenishiwhaaa on 2018/03/30 16:56
It’s not allowing to take my fingerprint - it always says an error logging in. Fix this please!
not working
by debo221 on 2018/03/30 14:18
3/30/18 New update is nonfunctional again. 😐
Down
by Odie And Heather on 2018/03/30 12:42
When are you guys suppose to be getting your system back up
Love the app and the bank
by Mikey892 on 2018/03/26 03:01
Great app
Good App, Bad Bugs
by Consummate Professional on 2018/03/25 14:45
An otherwise great app that is hampered by a major bug that crashes the camera every time I try to make a mobile check deposit!
Deposits not working
by 02ws6 on 2018/03/20 01:12
Been using the app for a while now. Never had any real issues. But now the deposit feature doesn’t work. The response to this has been to do the deposits in a certain order and the app won’t crash. That is not the case. The app crashes for me no matter what sequence I use when trying to make a deposit. I really hope an actual fix is done for this soon.
Keeps crashing after recent update
by Amberh1592 on 2018/03/18 00:06
Every single time I try to deposit a check the app crashes. I’ve never had this issue before.
Mobile Deposit not working
by Melanin Nic on 2018/03/16 16:18
Ever since the update mobile deposit doesn’t work. It’s a inconvenience to try to go the bank directly especially when locations are limited.
Bug after recent update
by Flaboater on 2018/03/15 21:27
I’ve used this app dozens of times to deposit checks but after the update two days ago, it is now crashing after I take a photo of the front of the check. Please fix this.
Check deposit not working
by Svcast99 on 2018/03/14 17:14
I’ve loved this app. It’s made my life so much easier and way fewer trips to the bank, because my work does not offer direct deposit and pays weekly. However, for some reason for the last week, the direct deposit has not been working and shuts me out of the program each time. I’ve rebooted my phone, uninstalled the app and reinstalled, Ive closed the program completely and opened it again. Nothing is fixing this issue.
Unable to open camera error
by Jharvey922 on 2018/03/08 01:22
Cannot cash a check because it keeps saying my camera can not open. Also when you attempt to input the amount on the check it crashes immediately. My camera works fine outside of the app so I don’t understand why this is happening other than it being a bug.
Touch ID Stopped working but now works
by Space wizz on 2018/03/07 00:27
When I first tried to login, the Touch ID icon was displayed but it didn’t work. I logged in entering the password, then FaceID icon showed up instead of the Touch ID icon. When I deleted and reinstalled the app, Touch ID is not displayed. Then an hour or so later, when I tried it, it now shows the Touch ID enable button. Weird. Have iPhone 8 Plus with the latest iOS.
App is decent but it should allow for payment from outside.
by Djsl1 on 2018/03/06 11:24
You guys should allow payments to loan or credit card from outside source. I think it’s a hassle and quite ridiculous that I have to transfer money to the bank wait for that to happen and then pay my account. I understand you guys are probably doing it to make people use suncoast as a main bank and do direct deposit for me me it pushes me away from having suncoast as a main bank. I need features and services now I can’t hope that you guys would do it when other people already are.
Depositing Checks Is A Hassle
by Messi10Leo on 2018/03/01 21:40
The worst part about this app is depositing checks or money orders. I live out of state at the moment and I thought this would be an easy way to deposit into my account. I’ve been taking crystal clear pictures and it still says “Deposit failed” or “MICR line compromised”.
Great App
by Tsf1892 on 2018/02/15 17:48
I use it almost every day
Touch ID option taken away
by Virtua Brono on 2018/02/10 00:17
I can’t be lead to believe Apple will not allow Face ID or Touch ID at the same time for an app. It always seems like Suncoast updates the app without thinking.
Great job, simple to use
by AmyJoLo on 2018/02/06 01:43
I’ve never had any issues with the app and I think it works great. I pay my bills, see all my txns, make deposits - perfect for me.
Long login
by Ender1985 on 2018/02/05 22:01
This was a great app, but after the last update logging in with your finger print isn’t an option any more. Now it’s face recognition or password and since I don’t have a a fancy new phone I have to manually enter my password every time. Also if I accidentally hit the Face ID button (which is directly under the login button) the app locks up and I have to hard close out of the app to try logging in again.
Needs UI Improvements
by Thatxjguy on 2018/01/26 04:05
This app needs to be given a visual overhaul. As of the latest update, the transfer funds interface isn’t as intuitive and gets cut off at the top and bottom of the iPhone X screen. This app could use some improved aesthetics and more user-friendliness. It’s very barebones in its current form and this makes it cumbersome to use. Perhaps hire a designer?
Gary
by Gary WM on 2018/01/08 16:02
Just opened my account. Lady in credit union was beyond superb. The app however, disappoints. My download froze as we speak ( I have a brand new iPad) , so you guess where the problem lies.
Was awesome.
by MightyJoeFrank on 2017/12/28 16:24
Thanks for fixing to where I can use my thumb to sign in. Love it again.
New update stopped working
by Trip2stephan on 2017/12/15 10:19
How about not releasing to the App Store before testing? Second update in a row that renders the app useless.
Great
by Malcolm N the middle on 2017/11/14 03:51
Been using this app for years works great always have but I always update my phone also long as i do that the app works great
Crash fixed
by Jonathan 410 on 2017/11/13 16:31
After the 11/3 updates it crashes at the logo screen. Edit: Updated my phone and the crashes stopped, thanks devs
App crashing repeatedly
by Was great initially... on 2017/11/13 01:11
The app is crashing repeatedly since the latest update. I've never had issues like this before. Please fix! 11/12/17 update: I updated the app again and was very excited to see that it no longer immediately crashes. The latest update apparently erased anything that was saved regarding account numbers and Touch ID, though, so be sure you know what your actual password is before trying to log in.
Working again
by sc gamer on 2017/11/10 15:50
Thanks for fixing the app crash issue.
Update Is Now Fixed
by Ayeeeyasmin on 2017/11/10 15:16
Since it was updated it would automatically crash with just entering the app this was continuous for a couple days after the update. I deleted it turned off my phone and re downloaded it. It would still not work so I gave up. But today I downloaded it and the app is now FIXED! So yeah its fixed now.
Problem fixed
by Jfully on 2017/11/10 08:21
Great bank and great service. App update fixed the issue of crashing, hopefully won’t have any more issues on future updates
App will not open
by Daleymike on 2017/11/09 23:08
I've had this app for about a year and it worked perfectly. I just got the new update and now everytime I click on the app it opens and instantly closes. I have tried restarting my phone, deleting the app and re downloading, and a few other solutions but none have worked. Edit: they have released a new update that fixed the problem and the app is working good as new
Crashing
by ganDINGO on 2017/11/09 18:57
Upgraded and now app won't open. I have to use safari browser to see my account.
App currently crashing
by Accessbowtie on 2017/11/09 18:28
The Suncoast app is currently crashing. Please do another update and fix the problem. App works again with iOS 10.3.3. Dear Developer; I should not have to update the iOS for your app to work properly.
Super convenient
by Loritris1970 on 2017/11/09 11:07
Love being able to make transfers, check my accounts, and deposit checks from my phone. There was a "bug" but it's been corrected!
It's working now
by Caseyf1889 on 2017/11/09 10:34
It's working now. Thank you
App restored/Great app.
by DemonHunter022 on 2017/11/09 09:15
My love for this bank just keeps growing. The app had an unstable update no more than a week and now it's latest update has restored the app to its original working condition. Suncoast is quick to resolve issues even with their app and for that, I absolutely love banking with them. They really are for helping people. This app is great though, I can seamlessly switch to any account for more details and direct deposit for checks is fast and easy. No more problems. All your credit cards and loans through them show up on one page and you can toggle those on or off to view additional accounts linked up. Transferring funds is easy and always works. I use this app every day so thank you for restoring the app! You guys are the best!
Won't open
by Tpa_Chl on 2017/11/09 07:23
Just updated app a couple days ago 11/02/17 and now app will not even open. Please fix as soon as possible. Update 11/07/17 apparently update to fix bugs. App still crashing after today's update. I uninstalled app, powered off phone and then reinstalled app. Loads through new functions then crashes. Update 11/09/17. We're back...app opens and works again. Latest update works on iOS 10.3.3! Thank you!
Unable to use after update
by Xapmat on 2017/11/08 23:57
Updated over the weekend. App crashes immediately after start on iOS 10.3.3 on both my wife's phone and mine. New update on Nov 7. Still crashes on opening. Lowering rating. Two emails and they tell me it has comparability issues with 10.3.3 and 10.3.2. Solution is to upgrade ios or contact them. They for got the 3rd solution; open an account with another bank.
Terrible!!!
by Inzo_thebaker on 2017/11/08 23:24
Forcing everyone to upgrade to iOS 11 isn't right.. especially to view bank account info/ transfers/ funds. Just ain't right.
App crashing/unable to open
by Massivarcupcakes on 2017/11/08 21:26
I can't access my banking funds because I don't update my phone. I don't like new updates, the app updated automatically. Now I can't access anything. This is a huge problem/dilemma. Developers should be smart enough to make the app work for older versions.
App crashes on launch
by Skyler_A on 2017/11/08 20:32
Since the newest update, the app crashes on launch. I have the most current update on my iPhone 6s and have uninstalled and reinstalled the app, turned my phone on and off. Still not working.
Repeatedly crashing.
by Ocxtjn on 2017/11/08 12:56
App has been repeatedly crashing.
Crashing
by sclairej on 2017/11/08 12:20
The app keeps crashing
Crashes
by Supercerealsadpanda on 2017/11/08 11:56
All aboard the crash train. Destination: screwed.
Not Working
by ChrisH526 on 2017/11/08 04:14
After I updated the app, it crashes every time I open it.
Pretty good app
by Disneyvinylmation on 2017/11/08 04:02
I use it everyday to keep up with finances.
Broken in iOS 10.2 and 10.3.3
by Schnellmedic on 2017/11/08 02:39
Developers Please don't ask users to update their iOS just to support your app, Not everyone wants to use ios11 because your app doesn't function on iOS10. New update crashes immediately after opening tutorial and then crashes immediately ever after PLEASE FIX!!
Can't get in the app
by zachariah k on 2017/11/08 00:20
I click on the app and it instantly goes back to my home screen didn't have a problem till this update 😠
Crashing
by Hermúsico on 2017/11/07 20:21
I am having the same issue as Keith49 for the past 3 days. This is even after doing what was suggested as the developers suggestion of updating the app. After and update, restarting my phone, deleting and reinstalling the app, the issue continues.
App crashing
by oscarmsp on 2017/11/07 19:49
To the developers... Stop telling people they need to have the latest and greatest iOS. When you develop an app you have to make sure it also works with some previous version. Not everybody has the latest iPhone and newer versions sometime cause slowness. Also I don't update my iPhone right away cuz most of the latest OS always comes with bugs. As a developer you know that. I am currently running 10.3.3 and the app still crashing. I'll do the iOS update later. But seriously an app that only works in the laters iOS.... Really!!!!
Crashing after both updates
by Tonymach1ne on 2017/11/07 18:53
This app still crashes instantly after opening from the last two app updates.
Will not open
by Snazzyboxers123 on 2017/11/07 18:28
Have been trying to open this app for the last few days and it keeps crashing. Tried a restart, uninstalled and reinstalled a few times with no luck. Love this app and makes it super convenient when depositing checks and transferring money, but I can't pay any of my bills right now 😡
Stopped working
by Aejeck on 2017/11/07 18:08
App opens and then immediately crashes with the new update.
Crash
by step and nikki on 2017/11/07 17:10
Was great now terrible. Wanted to leave no stars but it wouldn't let me. Just consider this NO STARS
Update not working
by Zombie queen99 on 2017/11/07 17:06
Did the update and app is still not working. Help!
Crashed on open (IOS 10)
by Good guy6387;)7 on 2017/11/07 17:05
App crashes when you open it. I'm running IOS 10.
Crashing. Unusable
by gdhgfgfgdh on 2017/11/07 16:21
Started crashing late last week. New update today still crashes. Won't even load.
STILL Busted
by Xianan on 2017/11/07 15:39
Even after another update the app is unusable. Once you press the skip button on your service banners, it just boots and immediately crashes. I need my app back!
Crashing
by jeffdb213 on 2017/11/07 15:19
App is crashing and is unusable since update.
Used to work great
by suncoastmember on 2017/11/07 14:20
After the recent update this app is unusable. It crashes after opening. I have also tried restarting the phone and reinstalling the app.
Crashing
by CDF90622 on 2017/11/07 12:53
The app is crashing every time I tap on it to open it. I just want to check my accounts.. I shut my phone on and off and have deleted and re-downloaded the app several times. Nothing is working.
App not working
by Jasont00000000000 on 2017/11/07 12:14
Keeps crashing whenever i click on the app
App no longer works
by TaxAngel on 2017/11/07 12:12
The app worked great for years on my iPhone. I have an iPhone 6 and recently the app quit working. It will open but never gets to the log-in screen and just shuts down. I've tried deleting and reinstalling the app and have tried restarting my phone but the app still shuts down immediately after opening it.
Won't open
by Topherk13 on 2017/11/07 11:05
Same as recent review. App crashes when it tries to open.
Update
by Lacynicole0320 on 2017/11/07 07:39
Ever since the update the app crashes as soon as I try to open it. It's been like this for days and nothing helps. Please fix this
Doesn't open at all
by Xfinity Reviewer on 2017/11/07 07:29
After installing version 3.5.1 the app crashes immediately upon opening. iPhone 6S running iOS 10.3.3. Please fix this!
App crashes
by I sleepy on 2017/11/07 05:17
I've been trying for three days to use the app. A couple of times it's opened and has pages that tout the new improvements, but when you skip then the whole thing closes down. I've tried deleting and reloading it, restarting my phone. Now it just won't even load.
Unusable
by mariolest on 2017/11/07 04:17
I can't even open the app anymore but it did work great before the recent update please fix it.
Not working!
by Teemoney239 on 2017/11/07 01:33
The app isn't working after latest update! I'm using an iPhone 7 on iOS 10.2.
Will not open anymore...
by jdetringo on 2017/11/07 01:07
App crashes before it even loads. Cannot even get to the login page...disappointing.
App unstable
by Calryan284 on 2017/11/07 00:34
I haven't had any issues with the app until a couple days ago, when I open app, it goes through first time start up screen again and when you click skip or scroll over, app crashes and you can't open up. I've tried to restart phone and re install app and still nothing! Please fix, I work nights and do not have a debit card so this is only way I can deposit checks.
No access
by I'm right. Just go with it. on 2017/11/06 22:39
Can no longer use this this, have already tried powering down my phone...any suggestions?
Keeps crashing
by Pam9812 on 2017/11/06 21:07
I can not make a deposit because the app keeps crashing.
Unusable
by Anthony313 on 2017/11/06 20:32
Been using the app no major bugginess for like a year but now new update comes out a few days ago and unless all permissions are accepted app goes into constant auto crash uninstalled very POed
App keeps crashing
by Sankyyyy on 2017/11/06 20:09
I've been trying to use the app for the past couple of days and it keeps crashing each time. Tried to delete it and download it again with no change. I'm using an iPhone 6 Plus. Really need it to deposit a check since I'm not near a suncoast bank
App crashing!!
by Em haddy on 2017/11/06 18:53
The app is crashing every time I go to open even after deleting and reinstalling, I hope it gets fixed very soon!!
Developers Need to fix ASAP!!
by Nat227 on 2017/11/06 18:36
I use this app to do everything and worked until the update recently now it just keeps crashing without even opening. Someone please fix this! I understand implementations don't always go as planned but communication is key and there has been no email messages letting users know when app will be available.
App won't load
by mchrankin on 2017/11/06 18:30
The app no longer loads and will crash within seconds of opening. Prior versions were very user friendly but now it cannot even be used
Crashes
by Fbwofbcmao on 2017/11/06 18:12
It's been crashing whenever I try to open it for the past few days. Restarted app-that didn't work. Restarted phone-that didn't work either. It's quite frustrating.
Won't stop crashing
by thedivinetreasury on 2017/11/06 18:01
Since the update I haven't been able to use it
Suncoast credit
by slohmiller on 2017/11/06 16:11
Why isn't this app working. I've had it on my ph for a long time now it won't download
Keeps crashing won't open
by AmandaSkolnik on 2017/11/06 15:31
I get the welcome screen for about half a second then it crashes. Used to use this app all the time.
Last Update Unusable
by North PortX on 2017/11/06 14:49
Last update is no good. Trying to open app it crashes every time. Unable to view accounts. Please update again
app won't open
by rutherford b. hayes' left foot on 2017/11/06 14:32
this is normally a great app. recently though, the app doesn't even open. very frustating.
Was good
by Johnathanboy22138 on 2017/11/06 13:13
Was an okay app that got the job done but since the update it crashes which I guess is everyone's problem too.. how long does it take to fix your app people need to get into their banks
App is decent but it should allow for payment from outside.
by Djsl1 on 2018/03/06 11:24
You guys should allow payments to loan or credit card from outside source. I think it’s a hassle and quite ridiculous that I have to transfer money to the bank wait for that to happen and then pay my account. I understand you guys are probably doing it to make people use suncoast as a main bank and do direct deposit for me me it pushes me away from having suncoast as a main bank. I need features and services now I can’t hope that you guys would do it when other people already are.
Check deposit not working
by Svcast99 on 2018/03/14 17:14
I’ve loved this app. It’s made my life so much easier and way fewer trips to the bank, because my work does not offer direct deposit and pays weekly. However, for some reason for the last week, the direct deposit has not been working and shuts me out of the program each time. I’ve rebooted my phone, uninstalled the app and reinstalled, Ive closed the program completely and opened it again. Nothing is fixing this issue.
So far, so good
by edmtechnole on 2018/05/21 04:44
The app seems to work pretty well and I haven’t come across any major issues. In the future, I would like to see more of a design overhaul though to make the experience more user friendly. Suggestions include: adding card lock in the app, ability to schedule recurring transfers and a balance total for all accounts.
Long login
by Ender1985 on 2018/02/05 22:01
This was a great app, but after the last update logging in with your finger print isn’t an option any more. Now it’s face recognition or password and since I don’t have a a fancy new phone I have to manually enter my password every time. Also if I accidentally hit the Face ID button (which is directly under the login button) the app locks up and I have to hard close out of the app to try logging in again.
Touch ID Stopped working but now works
by Space wizz on 2018/03/07 00:27
When I first tried to login, the Touch ID icon was displayed but it didn’t work. I logged in entering the password, then FaceID icon showed up instead of the Touch ID icon. When I deleted and reinstalled the app, Touch ID is not displayed. Then an hour or so later, when I tried it, it now shows the Touch ID enable button. Weird. Have iPhone 8 Plus with the latest iOS.
Great when it works, unbelievably bad when it doesn’t!!!
by Cyan64 on 2018/03/30 16:57
Sadly, of late, it doesn’t more than it does. Very much an inconvenience and extremely disappointing. Updates are only useful if they improve things. The latest updates have only served to make the app unusable. Hey folks, PLEASE fix it right. It used to work so well, never a problem. Perhaps you should take it back a few notches to when it was great?! And leave it that way!!’
Unable to open camera error
by Jharvey922 on 2018/03/08 01:22
Cannot cash a check because it keeps saying my camera can not open. Also when you attempt to input the amount on the check it crashes immediately. My camera works fine outside of the app so I don’t understand why this is happening other than it being a bug.
Deposits not working
by 02ws6 on 2018/03/20 01:12
Been using the app for a while now. Never had any real issues. But now the deposit feature doesn’t work. The response to this has been to do the deposits in a certain order and the app won’t crash. That is not the case. The app crashes for me no matter what sequence I use when trying to make a deposit. I really hope an actual fix is done for this soon.
Great app
by bottlecap23 on 2018/05/20 01:17
This app is great for people who still love simplicity with just a hint of the modern touch ! I love that they incorporated the Touch ID unlock❤️ and I love how I can easily navigate my accounts without all the extra nonsense of today’s similar bank apps
Love the app BUT...
by EmJaeCeez on 2018/08/03 21:53
My only main complaint is that the acct number is visible before you even sign in. So it’s not very secure if u lose your phone or something of the sort, anyone can see it as long as they open up the app. Otherwise I like the app. It serves its purpose.
Needs UI Improvements
by Thatxjguy on 2018/01/26 04:05
This app needs to be given a visual overhaul. As of the latest update, the transfer funds interface isn’t as intuitive and gets cut off at the top and bottom of the iPhone X screen. This app could use some improved aesthetics and more user-friendliness. It’s very barebones in its current form and this makes it cumbersome to use. Perhaps hire a designer?
Bug after recent update
by Flaboater on 2018/03/15 21:27
I’ve used this app dozens of times to deposit checks but after the update two days ago, it is now crashing after I take a photo of the front of the check. Please fix this.
Great job, simple to use
by AmyJoLo on 2018/02/06 01:43
I’ve never had any issues with the app and I think it works great. I pay my bills, see all my txns, make deposits - perfect for me.
Depositing Checks Is A Hassle
by Messi10Leo on 2018/03/01 21:40
The worst part about this app is depositing checks or money orders. I live out of state at the moment and I thought this would be an easy way to deposit into my account. I’ve been taking crystal clear pictures and it still says “Deposit failed” or “MICR line compromised”.
Avoid Suncoast entirely
by disgruntled usee on 2018/07/21 03:53
Worst financial app I have ever used. Downloaded it and tried to log in to receive unexpected network error. I only downloaded the app because the browser would not let me get past a pop up by them advertising their new secure e-notices. The window did not include a way to close it, and now I can’t even get to my accounts to review.
Love the bank, but the app needs some work
by BullNurse on 2018/04/14 14:57
I love Suncoast, but the app could use some updates. I would like the ability to write notes/memos for the transactions. For example, if I send another member money, I could “label” the transaction.
Mobile Deposit not working
by Melanin Nic on 2018/03/16 16:18
Ever since the update mobile deposit doesn’t work. It’s a inconvenience to try to go the bank directly especially when locations are limited.
Not easy to use
by Bluphi1 on 2018/08/01 22:13
If you forget your password, the app doesn’t allow for you to change or reset it. You must call customer service to unlock. Should be more user friendly allowing for changing and resetting thru email.
Down
by Odie And Heather on 2018/03/30 12:42
When are you guys suppose to be getting your system back up
Always Down
by cass- terrible online banking on 2018/05/19 01:48
This application is constantly down or having issues. Ready to switch to another Credit Union with more reliable online banking.
Good App, Bad Bugs
by Consummate Professional on 2018/03/25 14:45
An otherwise great app that is hampered by a major bug that crashes the camera every time I try to make a mobile check deposit!
Still not able to deposit
by Disappointed_Nov_2014 on 2018/04/12 12:58
Your workaround for depositing funds and the latest build is not allowing deposits from iPhone X or iPad Pro. Major hassle and taking way too long to fix.
Keeps crashing after recent update
by Amberh1592 on 2018/03/18 00:06
Every single time I try to deposit a check the app crashes. I’ve never had this issue before.
0 stars if I could:
by cmgude on 2018/03/30 20:54
Can’t even log in. No matter how many times I uninstall and redownload it says “an unexpected network error” before I can even log in. This update is horrible.
Great App
by Tsf1892 on 2018/02/15 17:48
I use it almost every day
Not Working
by Kenishiwhaaa on 2018/03/30 16:56
It’s not allowing to take my fingerprint - it always says an error logging in. Fix this please!
Touch ID option taken away
by Virtua Brono on 2018/02/10 00:17
I can’t be lead to believe Apple will not allow Face ID or Touch ID at the same time for an app. It always seems like Suncoast updates the app without thinking.
Takes to long to load
by Crazylocainlove on 2018/03/30 19:35
The update from today is not allowing me to log in. I can log in & it’s very frustrating
Keeps crashing on iPhone
by The real sauce on 2018/04/06 12:33
Was working great but has days where it would login on iPhone...
App not working on iPad since updating
by Wish i had not updated the app on 2018/03/31 02:41
I was able to use the app on my iPad. After updating the app, now I receive a network error message.
-2
by Cholotic on 2018/04/06 14:33
This app is the slowest I have Ever Had in my cellphone. Today I have been 2 hour to make 2 payments.
Crashes
by REN.bby on 2018/05/22 15:59
This app crashes before you can even sign in.
Love the app and the bank
by Mikey892 on 2018/03/26 03:01
Great app
Will not connect
by Miadolfan13 on 2018/03/30 19:06
Do you test this app before deploying?
App restored/Great app.
by DemonHunter022 on 2017/11/09 09:15
My love for this bank just keeps growing. The app had an unstable update no more than a week and now it's latest update has restored the app to its original working condition. Suncoast is quick to resolve issues even with their app and for that, I absolutely love banking with them. They really are for helping people. This app is great though, I can seamlessly switch to any account for more details and direct deposit for checks is fast and easy. No more problems. All your credit cards and loans through them show up on one page and you can toggle those on or off to view additional accounts linked up. Transferring funds is easy and always works. I use this app every day so thank you for restoring the app! You guys are the best!
Great look, amazing
by DarkCCGaming on 2015/09/18 03:55
This newer update looks amazing to me. Very nice and clean a lot better then the previous look in my opinion. It's easy to manage and very reliable. I have no bugs or issues with this new update whatsoever. Personally I recommend to update to this newer update I bet you won't regret it because last look was pretty decent but I just really like this look. I've been with suncoast for about 5 months now I'm 17 saving up my money and just this app and bank is truly great fast transfers from one account to another, no waiting at all. And this app truly helps me. Besides that I recommend this update it's been going better for me and i hope it does for you to !
Great App, Still Developing
by jak92 on 2017/04/17 14:32
This app makes checking account balances very convenient. It is also great for transferring money between accounts and depositing checks. One feature that is missing is the ability to view Credit Card eStatements. This is confusing because it is possible to view Account eStatements. Unfortunately this means that the statement balance (the amount that needs to be paid from the previous billing cycle) for the credit card is not available anywhere on the app so the full site has to be used to get the information needed to pay a credit card bill.
App will not open
by Daleymike on 2017/11/09 23:08
I've had this app for about a year and it worked perfectly. I just got the new update and now everytime I click on the app it opens and instantly closes. I have tried restarting my phone, deleting the app and re downloading, and a few other solutions but none have worked. Edit: they have released a new update that fixed the problem and the app is working good as new
DOES it work??
by Picknewname on 2011/05/07 21:39
I couldn't tell you. I was so excited to find that SSFCU had this app. Even with some of the limitations that others mentioned like no billpay or cross account transfer yet, and having to use account number instead of a user ID, this sounded like such a handy app, and would be so easy to access my account information literally from anywhere. Guess again. I downloaded the app, logged in, and the log in box immediately popped back up. Half a dozen times I did this. Deleted the app and downloaded it again. Same thing every single time another half a dozen times. Turned my phone off and tried again. Same thing. I REALLY want this to work!
Great app but not efficient to enter multiple checks
by LadyRed916 on 2016/01/29 15:13
I love the app...I can check my accounts, transfer balances to other accounts and other members, and enter checks. But when you have to enter multiple checks each time a check is deposited it takes you to that account. It would be easier to enter a check then be able to enter the next check without having to go through the menus to deposit. This would save time and require less finger pushing.
Log in Issues
by canduce on 2016/09/06 14:31
This app used to be great, but as of at least 2 months ago it has been giving me a serious log in error. I am only able to log in to the app once before I have to remove it and reinstall it to log back in again. I called customer support and that is what I was told to do. This has been an ongoing problem that they are aware of, and it has no resolution in sight. I spoke with a customer service rep again today and she informed me they knew of the issue-- not even that they were working on it, just that they know about it.
no longer deposits checks on ipad, ipod, or iphone.
by alabemos on 2015/04/20 03:57
Stopped working on all devices; Would it convince you to fix this if I told you I was changing banks unless you do, and soon? perhaps some of the other users will join me. I am serious about online banking. There is no excuse for this app being unable to make a simple deposit. Other banks have this functionality. We've been waiting for this to be fixed for a few months now. Every time I need to make a deposit I have to drive all the way across town? I don't think so. Get your act together folks. Fix the app or count me out.
UPDATE EXCELLENT;Check Deposit works again
by Casey001a on 2015/10/08 20:24
Update- check depositing feature is working again (iPhone 6 plus & iPad) & is better than the previous version! Thank you!! previous review: Check deposit stopped working. I'm living out of state now & wanted to keep banking with you. That will have to change, if you can't fix this problem.
Spectacular
by Sashadqaf on 2015/09/26 05:22
I love this app ! I am a neat freak when it comes to my money . I'm super strict with it and love to keep track of it all the time . So it's amazing how organized this app is . It has never given me problems . It's really easy to transfer money and see everything . It has alerts and budgets and everything ! I think this app deserves 5 stars for everything .
Update Is Now Fixed
by Ayeeeyasmin on 2017/11/10 15:16
Since it was updated it would automatically crash with just entering the app this was continuous for a couple days after the update. I deleted it turned off my phone and re downloaded it. It would still not work so I gave up. But today I downloaded it and the app is now FIXED! So yeah its fixed now.
Love it; BUT.....
by Sailgirl12 on 2016/12/31 17:11
Touch ID login no longer working. Customer service rep says just uninstall the app, restart phone, reinstall and all will be good. Not as easy as it sounds. Apparently when you uninstall the app stays in your Cloud so I'm only reinstalling the same problem. No idea how to get it out of the Cloud so I can start over. Looks like a trip to Apple Store for help. Ugh. Once I'm manually logged in I love the capability of the app.
Check deposit has a bug
by TampaMan on 2014/09/27 14:19
This app used to work fine for me but recently it has become impossible to deposit a check. The part where you have to take a picture of the check does not work properly anymore and the picture is not recognized -- stuck. This is extremely frustrating. I suspect that the app has a conflict after an iOS update (I use 7.1.2) . Be that as it may, I used the contact support link in the app to report this and the mail bounced back as undeliverable. This is unacceptable. They need to get their act together.
Still needs more features...
by Crys1985 on 2014/03/29 08:44
I would like the app to show pending transactions like website shows. all that shows up is balances and what transactions have cleared. my C.C. payment balance is never right because if i miss 1 it still only shows I have 1 pymt to pay. I've only tried 1x to use the transfer funds part of the app but said it transferred and then didn't so my C.C. payment was late. If these are addressed then the app would be as good as the site to me.
Yay!
by LovedLakeTahoe on 2011/04/16 02:59
I've waited soo long for Suncoast to develop an app! It looks great although instead of entering the account number, I'd like to have the option of a sign-in name but with same password as if signing into the actual suncoast website...just for privacy purposes. I don't want to have to worry about the possibility of loosing my phone & someone to find & know my acct #. Thanks!!!
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