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App name
Gmail - Email by Google
Description
The official gmail app brings the best of Gmail to your iPhone or iPad with real-time notifications, multiple account support and search that works across all your mail. With the Gmail app, you can: • Undo Send, to prevent embarrassing mistakes • Switch between multiple accounts • Get notified of new mail fast, with notification center, badge and lock screen options • Search your mail faster with instant results, predictions as you type & spelling suggestions • Swipe to archive/delete, to quickly clear out your inbox • Read your mail with threaded conversations • Auto-complete contact names as you type from your Google contacts or your phone • Respond to Google Calendar invites right from the app • Organize your mail by archiving, labeling, starring, deleting and reporting spam • Send and receive attachments • See profile pictures as part of the conversation
Keeps crashing
by giavictoria on 2020/06/03 22:26
As soon as i open it, the window just crashes will have to take it off my phone and try using a browser instead of this app
You’ve Convinced me to Switch Apps
by jkcostie on 2020/06/03 22:20
App is unusable after recent update. It crashes every time it’s opened. One week later I’m looking for an alternate email app. No fix. No update. No communication via your twitter. It’s clear you don’t care about this product and aren’t going to spend the resources to meaningfully engage with the community that uses it. I’ll take my business elsewhere.
Help
by hdudbbdhdb on 2020/06/03 20:20
I can’t get my gmail back I deleted it and I tried to get it back I could download other apps but why can’t I get this app back someone’s pls help:(
Entire app shutting down after it loads
by Edeedee on 2020/06/03 20:18
The app won’t even stay open long enough for me to open an email now before closing
Crashes, unuseable
by k3r1pp on 2020/06/03 20:10
Sometimes when the iOS updates, gmail will dig their heels on updating the app. Makes it unuseable. Basically crashes after a few seconds of opening the app.
Time to teach Google a lesson for being CCP puppet
by Frustrated User 0909 on 2020/06/03 19:50
It is becoming increasingly evident that Google is the puppet of Chinese communist party trying to clean up all that’s against them from the internet. So let’s teach them a lesson by bringing down their reviews
Translator
by @Iam_andreee on 2020/06/03 17:30
We need translator on this app.
Mark All- Please Add
by GTALK88 on 2020/06/03 16:21
If I’m wrong please correct me, but there doesn’t seem to be a “mark all” function in the app. I’ve looked around, and you either have to use the browser or a weird shortcut to accomplish this function. This seems a little crazy to me. It’s pretty much the only function I use across all my email accounts, and it’s a no brainer that a premier email app should have it. I had to spend 10 minutes marking 300 individual emails as “read.” Please add a “Mark all” function on the app.
Boo hooo
by Slol1223 on 2020/06/03 14:42
I can even sign in
Please fix this app asap
by artificiallysweet on 2020/06/03 14:35
When searching for older emails, the app crashes and now it’s beginning to crash when attempting to open the app.
No Notifications
by Chronos825 on 2020/06/03 14:25
I like the features that this app has but I don’t get any notifications in iOS when I have new mail. Have to go back to the stock mail app.
Closing
by chickencamef1rst on 2020/06/03 13:09
closes every time i open it, it’s not my phone as it doesn’t happen with any other app
Archived Emails
by annaswims24 on 2020/06/03 12:45
All of the emails that I have archived don’t come up when I search for them, so I have lost a lot of important emails since I got the app.
TERRIBLE
by Imani(thatNigga)1124 on 2020/06/03 12:30
APP KEEPS CRASHING. I don’t have time for this. It’s trash
App keeps crashing
by moopg on 2020/06/03 11:06
Over the past week the app continues to crash upon opening
No notification - You still have not fixed yet! OMG
by nguyenvuhuy on 2020/06/03 09:47
New version don't have notification for new email. This problem was happened in long time and was not fixed yet I removed & install again but it dont have notification too Please fix it soon Thanks
Keep crashing after the last upgrade
by lll2020321 on 2020/06/03 09:20
Whatever the most recent upgrade, the app crashes right after being launched
Keeps crashing
by nickname264 on 2020/06/03 06:34
I can’t even open the app to use it.
App closing
by JaneSDA on 2020/06/03 04:51
The app closes almost immediately after it’s been opened. This started happening a few hours ago. Help!
Used to be great
by bea_mo on 2020/06/03 04:48
I don’t know what has happened in the past two months, but the app isn’t the same. Every other day I’ll realize that I’m not getting emails like I normally do, and then I see that my accounts are logged out.
NOTIFICATION ISSUES!!! 🤬
by Tny.xo on 2020/06/03 04:13
I have been having issues for MONTHS with this app regarding my notifications. It stays stuck on 10 emails, I do not receive any new notifications I don’t know when I have an email unless I manually check. I have to constantly delete and install the app and after a few days it goes back to the same stupid 10 notification that won’t go away. I have multiple email accounts and this is extremely annoying considering that it’s Google! I would assume you’d have a much better tech team working on this and the various other issues the app has. This is my last resort if this issue isn’t resolved I’ll be deleting this app along with all my other Google ones. It’s just simply unacceptable a crappy app for such big company. If I could give it 0 stars I would!!!
trash
by Hibyehappysad on 2020/06/03 01:13
new update is absolute trash. cannot send a single email. You can press the send button all you want but that stupid email won’t sent and you can’t exit out until you reload the app.
use icloud instead
by gryihhutuihgdbiughiutrgijffhhg on 2020/06/02 23:41
keeps onputing me to do a human vevcation.
Unusable
by HEO511 on 2020/06/02 23:28
The app has been crashing immediately after opening for almost a week.
App keeps crashing
by mlserra on 2020/06/02 22:03
Every time I open the app is crashes. Tried closing the app, restarting the phone, just keeps crashing. Super frustrating. Hope this gets fixed soon.
Crashes
by Jillybean55 on 2020/06/02 19:31
I can’t do anything. I open and it crashes.
No access to my account 😡😡😡
by EUDora$$ on 2020/06/02 19:00
Why can’t I open my account? It’s been like this for the last two weeks it was working fine, what happened?😡
Crashing
by marisoltorres014 on 2020/06/02 18:08
The gmail app has been crashing for 2 days straight, im unable to check important email, when will it be fixed and why has it been 2 days and nothing has changed, unacceptable.
Bugs in Ipad version
by DJ.77 on 2020/06/02 17:37
The screen goes black if you swipe to the left from the edge since the last update. Need to close the app then. iPhone version is fine. Lets us control notification for all categories. At the moment, only primary or priority or for all emails can have notifications. Also let us create or change categories, label is not enough. Subpar email client. Really miss the inbox application which is much more orgnised.
Bugs
by Rhino963 on 2020/06/02 16:57
UPDATE: yesterday I received a very important email about a job offer. I immediately responded (on my phone) accepting it. It required a very quick response time to secure the offer. However, today I opened gmail on my computer to see that THE APP DIDN’T SEND MY MESSAGE. I may lose this much-needed opportunity due to this app. I have never been so upset with an app in my life. PLEASE FIX IT. I’ve only used gmail before but I need to be able to access and send emails via the app. If these problems continue I will have to find a new email provider. Original: I never write reviews but this update is very frustrating. The app doesn’t register when I open or delete emails, so it shows new email notifications even when I don’t have any. It also doesn’t register or save drafts I write. Please fix it! My family and I used this app but the update makes it impossible.
Crashing
by Ndotwoods on 2020/06/02 16:44
Can not open. Instantly crashes.
Notifications
by Bhtazbudy on 2020/06/02 16:24
Notifications remain on the icon no matter what, no new emails but the counter will not go away! Getting on my nerves
Fix!!
by xoKasixo on 2020/06/02 16:17
App has been crashing for a few days now, Fix it
Constant Crashes
by Deponex on 2020/06/02 16:15
My app keeps crashing every time I try to enter...
STILL CRASHING
by Peoplesoft47 on 2020/06/02 15:19
For 3 days the app has been failing to open and force closing any time I try to use it rendering me unable to view my emails in the app or send etc. I have restarted my phone multiple times and there seems to be no update waiting either with a bug fix for this.
Almost perfect for my needs.
by Hate current app on 2020/06/02 15:00
I love the app and it’s speed capability to load all my emails so quickly. I would just love to be able to mark all as read.
Frequent badge notification bug
by rootulp on 2020/06/02 14:28
Gmail frequently displays a badge notification when no unread email exists
Keeps crashing when opening.
by That one guy from Iowa on 2020/06/02 14:19
Keeps crashing when opening.
Crashing
by [k]ase on 2020/06/02 13:22
For the past two days my app just crashes.
App crashes and is useless
by hatherlee on 2020/06/02 13:18
I have submitted a ticket with issues and still nothing. Open it just to have it crash before I can do anything. Have to go on my web browser to delete emails.
App crashes
by Lorimh77 on 2020/06/02 13:17
Since the last update the gmail app crashes just after opening. Please fix!
Crashes immediately
by Polajenko on 2020/06/02 12:41
The app crashes immediately upon opening.
Crash
by Met701 on 2020/06/02 09:38
Gmail keeps crashing. It’s been happening for the last two days on my iPhone.
Crashing!!
by Mizz moon on 2020/06/02 09:20
Crashes upon opening.
App keeps crashing, can’t open at all
by Sc54hi on 2020/06/02 08:28
This has been happening for 3-4 days now. Get on the stick, Google, and FIX it.
Fix this app
by bear81992 on 2020/06/02 08:03
Please fix the glitch that causes the app to crash as soon as it opens. I would like to be able to easily check my email from my phone without having to open Safari
Thank You Google!!!
by pubg is way better on 2020/06/02 06:09
I was having issues longing into Mail, so I downloaded this app as an alternative. It is so much better, and sorts the mail into different categories, it blocks out scam mail and only notifies on addresses that I prioritize!
Crashing all day
by Korean fried chicken 233 on 2020/06/02 04:58
Closes right away after opening. What’s so hard about fixing? Just rollback!
App crashes immediately
by Sixela.veggie on 2020/06/02 03:57
App crashes immediately after opening. Sometimes I can get a quick peak of any new emails, but it crashes before I can open any
Split view!!
by Mgnugget on 2020/06/02 02:54
Split view for iPad please. The iPad is starting to become my favorite device to use. I can’t use gmail and another app at the same time until this gets updated.
Mostly good
by dreadview on 2020/06/02 02:39
I have never had a poor experience with this app until recently and it will not even open. I have been without the app for over a week now. If I try to open it, it shuts out immediately. I can’t even figure out where to report the issue. I’m 23, I should not be having this much of a problem with it. Get it together.
Terrible app
by siasauras on 2020/06/02 01:29
Gmail is the worst
Shadow notification badges.
by YeOldSmith on 2020/06/02 00:32
I open my app when I have an email, I read/delete said email. The app still has a badge notification for the same email. After reloading the app re-fetching, the badge will seemingly disappear until the next email. Please fix this issue.
Will not download
by Definitely not happy on 2020/06/02 00:32
Can't get my email. Will not download app.
I don’t get notifications
by OGLOCO83 on 2020/06/01 23:49
For some strange reason when someone gmails me I don’t get the notification so I don’t know if they sent me one.
Attachments
by Chloe Petzold on 2020/06/01 23:42
Gmail is literally the worst email app EVER. DO NOT get it. The setup is hard to understand, and you can’t send attachment over 25MB which is so stupid. I do NOT recommend
Crashes
by Thamaineevent on 2020/06/01 22:03
My App has been crashing the last 2 weeks , when opening app it closes right back out
Problems
by viviwar12 on 2020/06/01 21:28
I have had so many problems with this app!
Terrible App
by $:!;;:/ on 2020/06/01 20:57
IM GETTING NO EMAILS!!! I’m deleting this
Dark mode??
by Dr.DLL on 2020/06/01 20:18
Fixed the crash problem after reinstalling it, but now the dark mode’s gone. What in the world were the developers on?? Seriously get a grip!
Terrific when it doesn’t crash
by Greg-b45 on 2020/06/01 20:11
Not sure what changed but the app decided to start crashing right after launching. Restarting my phone doesn’t seem to fix the problem. Perhaps some local configuration was corrupted. I’ll try reinstalling the app but otherwise it’s been working flawlessly.
App crashing
by gpm89 on 2020/06/01 18:54
Used to work great, now for some reason the app crashes immediately after I open it. Please fix this.
Crashing
by nocpls on 2020/06/01 18:36
Crashing on iPhone pro, cant even start the app
App keeps crashing
by Neave320 on 2020/06/01 18:34
Updated my app today and now it won’t stop crashing. I never had an issue before.
Does not notify Gmail app new email
by Smile666hhh on 2020/06/01 17:00
Need to update, doesn’t notify anymore new email. Before it was notified with sound, now it won’t, have done everything notifications check mark, as well, Gmail app has notifications check mark for all email notifications. Need to update new software
app keeps crashing
by kitsunedes on 2020/06/01 16:43
about a week or two ago, my app kept crashing once i opened it and sometimes it wouldn’t load at all and i’d just look at a white screen with a loading cursor. it’s been really annoying because i need my emails to be accessible a lot simpler than using a web browser. please fix this gmail!! seems like a problem many other have at some point too
Bugs
by MohammadUsman on 2020/06/01 15:37
Not able to scroll, Open, change the tab.
Crashes
by Beck0899 on 2020/06/01 15:08
App has crashed for the past 4 days. When I open it, it force closes, then won’t launch. I have done everything support says to do: delete then reinstall, tried clearing cache on my device, and still no success. Almost all of the reviews this past week talk about the same problem. This is a major bug. Please fix this.
6/1/2020
by KingsKid1101 on 2020/06/01 15:06
Did update and app closes each time I try to access my mail :( It was great before this but I was forced to update the app because it was no longer working.
I hate the new update
by Apple0fGoldenKittens 🍎🐱 on 2020/06/01 14:34
1. The old layout was so much better. Now it just feels odd (and is harder) to use 2. Every 5 seconds I am on the app, I get a pop up talking about how something has failed, but it doesn’t tell me what the problem is. 3. If I get a notification and then go to the app to look for the email, I cannot find it. I can’t access any of my new emails from the app. 4. None of my emails send if I send them through the app. This has caused problems in sending imaged taken on my phone to a recipient
My emails keep closing
by Lipstick804 on 2020/06/01 14:26
What is going on my emails keeps closing ... what’s going on ?
Crash
by BlueSkies12345 on 2020/06/01 12:41
App keeps crashing. Been going on for 3+ weeks now
Crashing
by tayoakin on 2020/06/01 11:06
Keeps crashing
Ap is crashing. Please fix
by Dogdad Here on 2020/06/01 09:40
With the newest update. The app now crashes each time you open it.
Once Used to Amazing App
by 😁Cedrice😡 on 2020/06/01 05:40
Once you get the hang of this app it’s really amazing and now has google meetings on it too so you can chat with your friends if you don’t have FaceTime. I love how you can sort certain emails into different tabs. This makes everything a lot more organized and easier to find.
AMAZING
by Elle Bilavanh on 2020/06/01 01:19
This app is amazing I can see everything and all the notifications that are important!
App has been crashing all day
by Thompsoncj1 on 2020/06/01 01:08
App won’t load, just spins then crashes
Crashes crashes crashes
by Abdullahwulayi on 2020/05/31 23:25
I need to use my email properly, It keeps crashing every minute!!
Crashing
by mikpanko on 2020/05/31 23:24
The app started to crash on open.
Useless
by Madderthanheck on 2020/05/31 21:57
This app crashes immediately after opening and is completely useless. It’s been like this for days.
Glitch
by Paris Pee on 2020/05/31 20:33
Gmail opens the automatically close on iPhone 11. Some type of glitch
Crashes
by Elliki. on 2020/05/31 20:05
App is currently unusable. It has crashed every time I try to open it over the last 24 hours.
Keeps crashing in iPhone
by clarishnish on 2020/05/31 18:47
I don’t usually leave reviews, but has not been able to use the app at all because it keeps crashing.
Latest app update crashes on opening
by Snowman123456 on 2020/05/31 18:28
Google needs a better way to report app crashes
Gmail App
by AT559 on 2020/05/31 17:45
Ever since the new Gmail Update I haven’t been able to use my Gmail app. When I click the app it opens up and closes immediately no matter how many times I try
Not functioning right now
by pepmom34 on 2020/05/31 16:41
My gmail isn’t functioning right now AT ALL SO ANGRY PLEASE FIX
Won't load now, crashes every time it opens
by BriBot3000 on 2020/05/31 16:32
Tried restarting phone
this is annoying
by Evie_17 on 2020/05/31 16:31
so my. notifications are not coming through and it’s not. making any sense and it’s very very annoying and i don’t want to just check my emails without knowing what’s in it u guys need to fix ur app pls help!!!!
Notifications Glitch
by accs1111 on 2020/05/31 15:50
30 May 2020: for the most part this app is great. Much better than the iPhone mail app. For years, though, I’ve had notification issues pertaining to unread emails. I’ve learned that deleting and reinstalling the app fixes the problem but that shouldn’t need to be done. As of today, I’ve reinstalled the app four times and that no longer works. The app shows I have 12 unread emails but that’s not the case. If this problem ever gets fixed it would be perfect. The app continuously shows one unread e-mail, whether I have zero, one, or more. That’s really frustrating! Also, it would be nice if I had the ability to quickly return to the inbox from the deleted items folder when it’s empty without having to navigate to the menu. Other e-mail apps offer this option.
Was a good app at first
by CNoALoC on 2020/05/31 15:39
It will not let me in. I can’t check my emails, and I can’t even get to the app. It crashes every time I go in. I’ve done everything I can, like deleting and redownloading. I don’t know what to do. I had to get a yahoo account, and frankly, I’m disappointed in this app.
Gmail no longer loads
by CO Obs on 2020/05/31 15:23
Gmail on the Apple Store no longer downloads. The little circle just sits there; impossible to activate.
Crashing Bug
by alex10294 on 2020/05/31 15:14
The app keeps crashing whenever I want to open. Please fix!
iOS Files
by GiddyDigs on 2020/05/31 13:47
Still not able to access iOS file system to attach files to emails.
App crashes in open
by Rrhodges on 2020/05/31 13:28
Been crashing on open for 2 days. Please fix.
Cannot attach files from Files app
by cxu12 on 2020/05/31 07:48
I can only attach files from google drive or camera roll which is very inconvenient. Please let us attach files that are saved on device
Won’t stay open.
by D. G. Torres on 2020/05/31 06:23
The app will not stay open. It keeps closing whenever I try to use it.
Lacking Features
by Anotherlabel on 2020/05/31 04:04
Pleeeease make labels a searchable feature on the app. My work requires hundreds of labels for organization and I have to scroll down FOREVER instead of just searching! Pleeeeas!
Has bugs
by gargoyle999 on 2020/05/31 03:07
I don’t have the crash issues many recent reviews claim. But the app is terrible at syncing emails. If I delete them on the web they still show on the app. If I delete on the iPad app they still show on my iPhone app. Very annoying. Also the app button frequently shows a number as if I have unread email but I do not.
Crashing
by ummmnuhuh on 2020/05/31 00:40
Since yesterday it has crashed whenever I’ve opened it. It has become completely unusable.
Still having notification issues with latest iOS 13.
by Louis.Branco on 2019/12/04 12:28
iOS 13 has screwed up notifications with Gmail. No badges showing me unread messages. I have to go into the app to know that. New emails don’t trigger any notifications and my job is email dependent. I’ve turning every setting off & back on, cycling the power, getting the latest iOS 13, checking for the latest Gmail update, plus I read that another user tried restoring their iPhone to no avail. Lastly, there was a strange few days, before the last Gmail update that supposedly fixed the problem, where Gmail notifications were working just fine. On it’s own. Just decided to work again. Then it went back to the same issues for no reason. This reminds me... seems like the trigger for these issues started when I finally deleted over 100 unread messages, digging back a few months & having to use the search bar to get them all together for a marathon deletion of swipe after swipe. So maybe that shakes the iOS or the app up enough to try to figure out how many unread msgs there are ... for better or for worse. Maybe if I let it build up again, it’ll be for the better? Here’s to hoping. Google!! Please fix this mess! It’s 2019, for crying out loud. Go back to basic, reliable functionality! You too, Apple! :/
Severely limited functionality
by bigshot_bob on 2018/08/27 14:10
I use my iPad for work, as I need to take high resolution videos and have quick access to apps. The Gmail app has such terribly limited usability in key areas. First, it is crazy that I cannot create bulleted or numbered lists. This seems like a key component to writing succinct emails and I am not sure why this is not included. Second, I cannot copy and paste tables from other Google apps and keep the formatting! We send programs to clients that we create in Google sheets, but we do not need to send the entire sheet at one time, only a part. You simply cannot do this without creating an entirely new sheet, and then sharing it with them, which is simply not functional. I would rather be able to copy and paste the section of the sheet that is necessary to use. Lastly, the emails I send from my iPad do not have the same formatting as the desktop site. Again, I am at a loss as to why this is the case. We have a specific signature that we need to use in order to send protected information, and I have to set this signature up again instead of it carrying over from my desktop accessibility. The only good thing about this app is that I can access my email from it. However, it severely limits my ability to send useful emails and this kills my productivity during work hours with my iPad.
Why does gmail have a web browser?
by p m 8 8 on 2019/01/23 16:13
Why does this app have a built in web browser? If you click on a link in an email a little window comes up that asks if you want to open it in chrome or safari. I don't have chrome installed because I feel that google harvests enough information about me as it is. So i select open in safari. However when I do this it does not open safari. It opens this miniature web browser that is baked into gmail, there is a button on the bottom of the screen that forwards you to safari. But its too late. The link has been opened in a google made web browser. This is annoying and deceitful. If its a link that can only be used once, then opening it in this mini browser has just ruined the link so that I would have do whenever it is in this built in browser. I would say its okay if I could just delete all cookies and such from this mini bowser but there is no option. And even even if i could delete the information its too late because google already saw what I was doing in that session. I can only assume that google now has any and all information that has been put into the mini browser. I would use a different email app however google has made it so that I cant use any other email app with a gmail account... so I guess I’m just screwed.
Great functionality with few flaws
by Evil on the Wwweb on 2018/04/23 16:10
In the corporate world I am forced to use Microsoft Outlook as my primary email client. In the private sector, i use Gmail for almost everything else. Gmail has become a standard that other email sites attempt to emulate. The integration of its own suite of office programs has eliminated the need for more costly applications for senior users and youngsters. Google has learned from Apple in placing Gmail and Google Docs on entry level tablets and Chrome Books. I could continue this thread but I mentioned “flaws” in the title. Some people complain about the steady stream of bug fixes and see it as evidence of how poorly Gmail and other Google products were written. This is a false impression. What it does show is the speed with which the technical teams that Support Gmail and Google are adapting to the ever-changing environment of hackers spammers and other nefarious groups that are attempting to disrupt our lives. Most things that appear as flaws are really undocumented tools. —- 30 —-
Inferior to “Inbox” (updated after a feed days of use)
by N/a duh74 on 2019/04/07 00:51
Inbox was my favorite email experience I’ve had since the glory days of BlackBerry, but as others have pointed out, it was a huge disappointment having it taken away. After a few days of use, my opinion has not changed. Organization is painfully lacking compared to Inbox, both in visual style and feature set. I loved how finance and purchase categories were built in to the experience. Gone. Now a lack of visual divide between emails and the inclusion of ads in my inbox has me hating the email experience altogether. I have no interest in using this app for much longer and will be seeking alternatives. I don’t care much about this stuff, but google had a solid program in Inbox, and I would go back without hesitation if I could. Seriously, ads at the top of my mailbox? I actually got a pop up message after deleting one that they would “try not to include ads like that,” but there’s always ads. I would pay not to have ads, but that’s where google makes their money I guess. I’ll go somewhere else. Inbox was wonderful from the moment I first installed it, and the gmail app? It’s like going from freshly made lemonade to Minute Maid. Leaves a bad taste in my mouth.
Warning about adding emails to your gmail
by Cuchabybaby on 2018/01/20 16:24
You will run out of memory faster because the other accounts you can add will add to your memory with ALL google products. I was enticed to add my yahoo account to a gmail address last year. What happened is that I’ve had gmail since 2005 and love it. I lost my free “legacy” added memory because I had to upgrade or I’d lose my emails.I spent hours going through my messages and deleting them because I received warnings if I didn’t upgrade soon, messages would disappear and if I did upgrade I’d lose my free space. I upgraded and I have my memory back on Apple products but for about a month or two on my Windows 10 laptop that I use for business, it was still showing that warning. Eventually it synced. So before you put all your emails in your gmail feed, check out if the “new gmail”will eat your memory and force an upgrade $$$$ before memory runs out and it’s pay to play. I’ve been a huge fan but I didn’t understand the takeaway of legacy memory. It was supposed to be lifetime but if I added on, it was gone and that’s what happened to “do no harm”
Best Free Email Tool
by SZTC on 2017/11/16 11:37
To me, nothing beats MS Outlook for ease, functionality, integration, calendar, etc. However, Gmail is generally easy, they don’t bombard users with ads, the app is terrific - it’s simply straightforward and not overly complicated or engineered like many tech organizations tend to do. Meaning, keep it simple and friendly to all generations. The cons are; can’t create or change the name of a folder via the app; no calendar invite (accept, decline, tentative feature), add alert to your smartphone calendar (or at least an easy to find and use); Gmail arbitrarily disappears from Google Home page. Again, I’m happy with the app, just spoiled with Outlook and most corporate servers now block all online email tools for security reasons. Google and Google Chrome - to me - are hands down the cleanest and best. Other browsers pepper a user with tons of pop ups, videos... I know my mother and in laws fear using other browsers. I hope Google remembers that they can continue to dominate and grab more market share by building their tools for all generations. Fast, simple, obvious and easy.
One of the best apps ever
by juniper hoffman on 2019/07/15 11:39
This app is one of the best apps I’ve ever used! It has almost everything that I could’ve ever imagined an app even having! I mean... you can EMAIL people with it, you can also RECEIVE emails from different people, and so much more! If I was to be asked what app would I recommend to anyone that lets you email people, I would most DEFINITELY say that I would recommend THIS app to about almost ANYONE! Since I’ve had this app I have NOT had ANY problems with it at all really. Except for that ONE time where I could not really receive any emails from anyone. But I was kinda glad that I couldn’t really receive any emails from anyone cause I have KINDA been getting some random emails from people. Other than that... I would give this app a five star rating. Thank you, gmail creators, for creating an app that lets me be able to email different people. 📧 I don’t really know what I would do without this app. ESPECIALLY for those people who I can’t really text their phone numbers.
New Update Hurts My Eyes
by Mrs. Jxson on 2019/02/23 00:30
I have migraine and vision issues. The new, jarring, super white look makes my eyes hurt, especially when I have a migraine. With no color separation or clear boundary demarcation, it strains my eyes, if I have to spend any real time checking my email. I no longer use a desktop or laptop computer, so I depend on using the app. The new changes make it almost impossible for me to use, though, because it literally hurts my eyes and causes my vision to blur. Additionally, the placement of the option to change accounts in the previous version made sense. Where it is placed in the new version is not intuitive or user friendly. It now takes extra steps to pull up a separate screen in order to switch between accounts. This means I have to spend additional time on the stark white, visually unappealing app, which literally causes me pain, if I want to check my mail. This is a HORRIBLE update, that does not give any consideration for those with eye strain or vision problems. I won’t even go into the serious need to add options for color coding, for people who rely on visual cues to stay organized. Or the fact that nearly every other email app had a dark mode, at the very least. Please, please, PLEASE fix this!
Frustrated
by vanaty24 on 2019/03/11 10:48
I’ve used gmail and it’s app for yrs. However with these resent new updates it’s been frustrating. For yrs I’ve always had it linked to my yahoo email and it was super convenient and easy for me to navigate through the different emails. But with this new update it’s like it’s syncing all of my email accounts together. So now my yahoo email is now synced with gmail, and my yahoo email is my priority account... I can’t tell my emails apart from one another because now it’s all under 1 email account which is the gmail account. There’s no option to separate the two (I’ve tried everything) I even deleted my yahoo account off gmail and placing it back on as a separate account and it still linked all the yahoo emails with my gmail account email. This is frustrating I can’t tell my emails apart because it’s like everything is under that one gmail account smh, it has to be another way..maybe something more simple an easy. Out of all the yrs I’ve had this app an linked emails this has NEVER happened before until now. This used to be my fav email app, there was never a problem in the past so why fix what wasn’t broken.
Pretty sad response time from Google
by Vandill on 2017/10/12 12:21
This is a pretty good app by Google. Currently there is a problem that I'm seeing with badge notifications not properly updating. I've tried to remove the app from my phone and reinstall it but that didn't solve the issue. Started with iOS11 so I'm guessing it is related. I would like an option to mark something as read from the notification screen instead of, or in addition to archiving. Maybe I'm alone in this but I don't really use the archive feature. Anyway, 3 stars until the badges issue is resolved. It lets you check your email so it does its job. Nothing flashy or special. Like most of Google's apps. It's functional which is good enough. Dropping rating to 1 star and uninstalling in a week if Google, one of the biggest tech companies in the world, can't fix a notification bug. I mean come on. I'm guessing that at least 1 guys job at Google is to care about the app working. Even if it's just 1 guy he could have already fixed this in a day. Get it together. We give you all our private information willingly and you can't have a guy fix the red badge that a 13 year old kid that is learning to make apps for the first time can edit and change?
Great mail app except for browser preference
by AEOHP on 2018/03/02 12:26
In general I like this mail app a lot. I am happy to have my inbox sorted as it is on the desktop. I wish it was easier to attach documents from “Pages” and “Files” instead of only from the camera, recent attachments and drive. But my biggest complaint is this: When I go to open a link from an email and it asks if I want to use chrome or safari, I choose safari because that is my preference on my iPhone. I switch off the little “ask me every time” button. The very next time I go to open a link from an email, it could be the exact same link one second later, the browser preference window opens again, with the button switched on. It adds an unnecessary step every time I look at things from an email. Also, my saved safari things don’t all translate over to the safari that pops up within the app. I know you want me to use chrome because it is your product, but you offer a choice so it would be nice if that choice worked 😊
I MISS “INBOX!!!”
by Greniersara on 2019/05/03 01:10
I am so very frustrated as a long time “inbox” app user. I have been dreading the day that it actually went away, and now it has! After a Month of it being gone, and countless days and hours of trying other apps and researching how to get the same type of experience through the gmail app, or the iPhone mail app, or pretty much any other app... I can NOT seem get the right amount of notifications! I am flooded with garbage “promotions” constantly coming through my phone, and spent a week straight “unsubscribing” just to avoid this, but there are just too many to keep up. Or I change the settings and am missing emails that I want to be notified for, but also are not extremely important. I do not want to have to go in to my email and mark every single person or place as important, that’s just inconvenient and very time consuming. There needs to be more flexibility with the notification settings. If I want to receive “Primary” & “Updates” I should be able to check off those 2 categories, not just All Mail, Primary only, or None. Somethings got to give. I want Inbox back! :( So frustrated.
So glad I switched to Google Mail
by Shonziola on 2018/09/12 12:14
Update: I continue to be impressed. I’ve learned the ins and outs of how Google does things, and find it vastly superior to others. I cannot tell you how nice it is to not have a mailbox full of junk and spam. Thank you Thank you Thank you. Previous review: I am so pleased with my new Google email account! I switched from hotmail about two weeks ago because I had gotten so frustrated. An account I had had for ten years. It was an intimidating thought to have to handle switching my email and handling all the changes to my financial, business, personal contacts. But I am so glad I took the leap. And your suggestions of how to create a more private and secure email were very helpful. Instead of getting about a hundred junk, phishing, spam mail I had to sort through every day, I rarely have a single one. The way Google has improved my email experience is beyond my expectations. Just wanted to say thanks!
Much improved since v5
by baiji888 on 2019/09/06 06:12
UPDATE for v6: The angry red banner is gone. And now we can turn off auto loading of external images. Keep going like that, Gmail app developers! OLD 1-STAR REVIEW: A real step down from v4. I’ve been clinging to v4 since v5 was foisted on us almost a year ago. Unfortunately, iOS 11 broke v4. So here we go... Ridiculous amount of wasted space in user interface. Who decided that “modern” app layout aesthetic is as much unused white space as possible, to the point where app usability is seriously degraded? (I’m also talking to you, iOS 11 App Store.) Why does even a basic productivity app have to be turned into an “experience” at the expense of productivity? (I’m also talking to you, latest iOS version of Skype app.) Wish I could see more than 5 email summaries at a time in Inbox. Huge red banner makes me feel angry and violent about my email. Why did gmail get saddled with suckiest of google logo colors? Also: STOP LOADING REMOTE IMAGES BY DEFAULT!
This App Needs Some Help!
by Debhem on 2017/11/04 21:22
I’ve been using this app for several years now so I have noticed a few things that could be improved. #1. The ability to disable conversation “threads” for those of us who dislike how our emails behave when there are several responses to a particular email. #2. Recently, my Inboxes have been getting emails that are clearly Spam emails! Why is this happening? I would like to be able to select these emails, without opening them, and put them into the Spam folder. Unfortunately, I can’t select any of those emails! Currently, I have to do that from my computer instead of from my iPhone! That’s a major inconvenience! #3. Since the launch of iPhone 11.0 update, my phone alerts me that I have a new email, but it turns out that I really don’t. I end up wasting time logging on to my phone only to find out that the sound notification was erroneous. #4. As others have mentioned, the red notification flag isn’t always responsive when all new emails has been read. Fixing these issues would make my use of Gmail much more effective and enjoyable!
People Have Different Needs
by DellBell16 on 2018/07/31 04:57
I was ok with this account when I first joined a few years ago. I usually log on via my phone. When I use the library or my laptop the format seems different. Each time they make improvements I like it less. Perhaps this is not for me or I need to take some Tito arrange my account in a way that suits me, if this is possible. I am quite frustrated with it. I want to get rid of junk mail and trash. I believe I finally found out how to not have archived mail. When I open my email and ask for current mail, hundreds of old mail that I have tried many times before, appear right back in. What is going on? My daughter doesn't understand what I am trying to explain to her. Although she does ask me why I have so much mail. I would like the space on my cell phone to be freed up from those unnecessary emails. Any advice? I have not taken the time to set up a new email account someplace else. If they could help me understand how to maneuver maybe I won't have to contact all my contacts with a new mail address. Right now I hate my account!!
No it’s not missing basic functions
by bcrum2 on 2018/04/08 10:44
There is an undue function and you can move it to archive. Your main gmail settings in app allow you to determine what happens to an email when you swipe it. Default is to archive but you can also set it to delete. Both of which populate an undo button at the bottom of the screen. Also while some config settings must be done from the full web version you can determine if mails are organized in a conversation thread or individual and even still you can mark them both as a thread or individually as un read etc. I guess what I am saying is the guy whining is just suffering operator error due to him suffering mental ID 10 T errors. Seriously don’t get in a wad because you can’t be bothered to learn an app. All that said I give it a four because I feel that google has gone for form over function and that the earlier versions say from the iOS 6 or pre ice cream sandwich days was far better and far more functional.
Minimalist design, minimalist features
by Gleep52 on 2019/01/30 18:16
This is an email app by the biggest email host ever right? Why isn’t there a swipe to move feature? And the “move to” feature is buried under a menu instead of just out in the open. Everyone I know who has this app complains about this - how is it not added yet? I have yet to find any email app that doesn’t have this feature. It’s just basic email organization. Also, as with most apps sadly, developers haven’t caught on that putting the buttons at the top makes their app two handed or burdensome by hand occlusion or multiple swipes and taps to achieve the same thing if the navigation/buttons were at the bottom of the screen. Leave the top blank and empty - keep that minimal and bring the interactive parts of the app within one handed easy reach (bottom). Lastly, the shake to undo feature is missing which is a basic iPhone feature every app should be held accountable for... not sure how this made it though the App Store approval process with out “shake to undo”, but be warned - this app doesn’t have that cool and useful feature.
Inbox app better than gmail but it’s being taken away. 😔
by heythereterry on 2019/03/05 01:47
I’ve been using Inbox since it was created. Now it’s going away this month, forcing me to go back to the Gmail app, but without all the features of Inbox. The biggest thing Inbox has that Gmail doesn’t is the ability to bulk delete/archive the tab groups. It groups Promotions and other tabs, but with Gmail, swiping simply hides the group until next time. I still have to swipe each individual email to delete. With Inbox, I could delete or archive the entire group with 1 swipe. Inbox also let me pin emails to the inbox, rather than just starring them. I also want to see the Gmail app have swipe options. Currently, it is either archive or delete no matter if you swipe to the left of right. I want both where I can choose the function for each swipe direction. Outlook also has this feature. Wish you wouldn’t ask us to switch to Gmail when you haven’t added all the same features. Got some work to do Gmail Developers!!
Google wrecked a good thing
by chimerand on 2019/04/04 21:07
Former inbox user. I understand and a smaller user base can drive a product to be shut down. That’s not my issue-my (among many others) issue is that Google has assured customers that they were putting “the best” of Inbox’s features into Gmail to give everyone a more modern look and much better functionality. When they say that then it gives users the impression they would actually do what they said. Instead of upgrading Gmail they decided to put a couple minor features into Gmail and leaving the better options such as automatic grouping based on promotional, purchases, etc along with your main mailbox for the information you want to see. What we’re left with is an inferior product with the look and functionality of 2005 and even include forced advertising in the main mailbox. That said, they’ve done a great job at losing a longtime user and until they hold up to their promise of giving us a mail app that functions well in the year 2019 I will not return to using these or any of their products. As of now I’m removing their suite of products from my phone and and computers.
Notifications not working
by Keith Nerdin on 2017/10/23 14:07
I’m not sure if this is an iOS 11 issue or what, but notifications are no longer working properly. I’ve used (and loved) the gmail app for a long time, but recently it’s become a big enough pain I’m considering switching to a different app. I’m an “inbox zero” kind of guy. So when I go in and check all my emails and archive them and leave nothing in my inbox and close my app and it still shows a red badge on the gmail icon with 3 or so unread emails, it’s maddening. Sometimes I’ll pull my phone out 20 minutes later and it will still show unread emails, I’ll check, and it’ll still be zero. Ack!! Totally defeats the purpose of a badge icon with number indicators. It’s making me waste so much time, feel so inefficient, and making me question why I continue using what feels like a broken app. I close the app often, regularly keep the app and my iOS updated, and power off my phone frequently. And none of it seems to help.
Fix your Contacts System!!
by New iPad IOS User 2020 on 2020/01/01 00:32
I just bought an iPad Pro from a 2011 MacBook Pro to do all of my business work on and Gmail is the mail business email I use. As I’m working on my iPad, I notice that I cannot send an email to the labeled contacts I have in my google account. I have 30 different people in that label and I cannot keep track of them all unless they have that label which was the main reason I switch to gmail for my business. I figured it was fine and I would just use gmail on Chrome since there is NO APP for Contacts on the iPad. Because iPad is an iOS device, google showed me a very outdated and unuseful verson of gmail to get me to download the app that I already have, and I ALSO couldn’t email everyone in my labeled contacts. I had to actually open up my 2011 computer to get the job done, and I have to open up Chrome to even view my organized google contacts. Google, this is not ok. Give me an app or just let me see and use my CONTACTS in GMAIL! This should be a no brainer! FIX YOUR CONTACTS SYSTEM!
I need better options for deleting my emails
by dez1315 on 2019/11/18 15:04
I’ve been trying to figure out the easiest way to delete messages from months weeks years ago but I had to individually text each one to get rid of them and it will be so much easier if I could actually categorize them by months weeks years headings for example if I were to type in my search bar Walmart nothing but emails with the Walmart heading would pop up and I will be in the select them all and delete them all at one time or another example is if I have emails from like 2016 which I do I will be able to type in year 2016 and all of those emails with Papa once again I’ll be able to select them all and delete them instead of going each individual email because a lot of my emails I don’t read and it’s mostly junk And I’m hoping that those developers that Google can actually come up with something that’s as close to this as possible because trying to delete 9000+ emails one at a time is not working
Down, your out!!
by Lilnic46 on 2017/09/14 04:46
I loaded this app with my previous iPhone and was discussed with google was presenting to us as gmail!!! I already automatically get my gmail through my phones email settings. It works great except you need to make preferences on a computer. This app doesn't even allow you to group your emails into sub categories only conversations. I had given up on this program the first time I downloaded it because of how much of a pain it was. I was just prompted by my gmail to download this app for reasons that sounded good. Unfortunately when I went to the play store it showed that this app was already downloaded. If I left because I was disappointed and your updates all say the same things and don't address the problems, why would I waste my time and put it back on my phone??? My gmail that is through my phones settings for gmail is excellent. I have all the options I need!!! Why doesn't google partner with apple to get some pointers on how a good email program should behave and what it should offer!!! Terrible app!!! Don't waste your time!!!
I’m hating my GMail Account, but feel stuck
by Cobybeach on 2019/09/27 20:29
Ok, now I’m really upset. My main email address will no longer show me my emails on my main work device, my iPad. I have left questions through the website, have tried calling, have emailed them, and nothing. Seems a multi-million (billion?) dollar company could certainly afford a switchboard operator and some techies on staff? I do too many things I don’t want to lose in my emails, and I’m afraid Google is not longer reliable. And...once again, I don’t expect a reply. Absolutely hate the update since “All Inboxes” arrived. Since then, Google Mail has decided that my two alternative accounts are the only ones I need to see. My default (for about 12 years now) email account is only visible to me on my phone, and no longer on my iPad. I have sent emails, chatted, attempted to find a phone number 😂😂😂🤣🤣🤣😅😂😂🤣😅, and all to no avail. I do business on the email account, and now it has to be done on my phone. I have emails I’m missing that will ultimately cost me business. I need a mail server that is reliable. Anyone have any suggestions? Because Google is not reliable.
Down graded a perfectly good product
by Floyd1776 on 2019/04/22 18:28
The old email app was perfect in my opinion, this new one is awful. I tried to send a simple business email through it, and it opened my drive, and google docs just to load the thing into my email which the file was already attached to. Also now I cannot even read any of the attachments I am sending to double check if they are correct, I have to open other apps to read a file loaded already on this one. So far after loving the convenience and simplicity of the old version for many years, this new one is absolute garbage. The main problem is I send most of my business emails through my phone because my computer is slow and mainly stays at home, so this extremely hinders my ability for this process because doing this through the phone is just frustrating. So recap, the old version was great and easy to use, the new version took me almost ten minutes to send a paragraph with an attachment to someone I regularly email for work. That includes several emails which sent the wrong attachment because I couldn’t open it in the app to read it.
Forced to use Gmail. Farewell Inbox.
by mattsmee on 2018/09/15 15:01
Been using Gmail since beta. Inbox came along and it quickly became the only client I used daily. I understand that without Gmail as a solid foundation/backbone, there wouldn’t be Inbox. However, Inbox’s features are not something you can just unlearned immediately. I really hope Google Gmail/Inbox Team could see this message. The feature that I will miss the most is Bundle. Behind the scene Gmail uses labels. It’s not easy to simply bring Bundle to Gmail because it already has the feature called Category, which is too similar. If there could be one feature I want to see in Gmail from Inbox is Bundle. Why? It does a very good job grouping mails (customizable) into my Bundles. I can quickly open up each, scan though mails that I care, then archive the entire bundle in one tap/click/swipe. No better/quicker way to have a clean mailbox like Bundle enables. Thank you for your service, Inbox. Farewell!
Can’t secure the app or use settings properly.
by The King5625 on 2018/05/10 01:52
While this review will most likely be ignored, I figured I would let those that want a secure app to avoid Google’s Gmail app. I was downloading this app to secure my Gmail email. I was trying to see if there was an option to secure the app with Touch ID and I was unable to see all the app settings. When I went to the Google app settings I scrolled to the bottom to see if I could secure the app in the “Other settings” section. Unfortunately the “Other settings” section didn’t work. What is the point of using the Gmail app rather than the iOS mail app when neither can be secured. I work at a school and I want to secure my work email since the information contained in it is extremely sensitive and confidential. Microsoft’s Outlook app can secure itself with Touch ID why can’t Google? I can also use Microsoft’s Outlook app for my Gmail account. What’s the point of using Google’s app when Microsoft’s Outlook app is better with security? If this problem is addressed then I’ll remove this review if I can. If I can’t remove it then I’ll add another review posting the responsiveness of Google.
Notifications broken?
by PshThisKid on 2017/10/30 01:44
I love this app. With each update it’s become so streamlined and efficient. I love that I can switch between email accounts with ease. And as a person who constantly hits the wrong button, having an “undo” for every action is extremely helpful. I also really like being able to delete an email from the notification banner so I don’t have to waste time opening the app and reading it if it’s unimportant. My one issue has been the notifications, specifically the red badge when you have new mail. I keep a clean inbox and it’s always satisfying when I have no new mail. I’m not sure if the newest update has a mistake or maybe it’s the new iOS, but the badges have been stuck and take a few days to catch up to reflect on actual new mail. It’s frustrating to see the app icon and think “oh I have mail” then open it and find no, that is incorrect. I’m hoping the issue will be fixed soon.
Great but just one thing
by Smileybrewster on 2019/11/29 06:41
I’ve been using Gmail for as long as I can remember. There is no better email service and I’m convinced of this. That being said I have one complaint. I’m one of those people that hate seeing the little red number on his apps. So I constantly check my notifications and read my emails and stuff to make sure it goes away. However, about 80% of the time, I’ll get a number, and I’ll go in and it matches the number of unopened emails. I’ll read them all, 1 at a time, and after I exit the app, it still has a red 1. And it will stay there unless I delete and re-download the app. Or if I wait long enough for another email to come in and I read that one, then *sometimes* it will go away. Anyway, I realize it may seem small, but it really gets under my skin. It’s been doing it for months now. If that were fixed, it would turn my 4-star review into a 5-star review. I hope you see this Google.
Not ready to replace inbox (yet)
by cmartss on 2019/03/12 06:17
Gmail is ok. It does the job. It is not yet, however, nearly as good as the Google Inbox app that they recently announced they have killed off. You can snooze emails in gmail, but you have to open the email, clock the menu, then select snooze, and then pick the snooze value. So many actions required! With Inbox, you just slid to snooze, which is much easier. Inexplicably, the slide feature in Gmail just lets you archive, and it's the same action whether you slide left or right. Redundant, and one of which could do easily be replaced with snooze. Inbox also has a great feature where it groups all your trip emails into a single menu item. Not so with Gmail. Switching to Gmail after inbox feels like going back to an app from 5 or 6 years ago. Gmail has a number of improvements to make to this app if it is meant to properly replace inbox. Hopefully they make these necessary improvements in the months ahead. Otherwise the overall Google email experience will have taken a fairly sizable step backwards.
Overall a great app with a few flaws
by Ltrainlj33 on 2018/01/09 21:12
Gmail delivers a good email experience free of glitches and bugs that have plagued competitors that I've tested. The only issues I have with the app are: 1) too many ads 2) mediocre file attachment system. Just look at Outlook mobile. Then copy it. For example, why can't we look through the different photo albums on our iPhones when attaching photos? Instead it forces us into the Moments album only. Where's the support for attaching from other cloud services? Google drive is the only option. 3) not enough control over notifications. I'd like to be able to mute all email notifications except for messages that come from a certain person or are sent to a certain label (Google's name for inbox subfolders). Instead, the options for notifications are: all new mail, primary only or none. Why not give us more control? I only want to be notified of an email from my immediate family and a handful of others. Besides them everyone else can kindly wait until I choose to actively check my own email. I'd rather not be bombarded with constant notifications on my phone, tablet and watch for promotions, newsletters, etc.. And the "primary only" option relies on Google's ability to decide which of my messages are high priority, which Google isn't very good at. Resolve these three issues and this app gets 5 starts! Thanks!
Interface could use improvement
by The.Lone.Ranger on 2019/05/15 23:14
I’ve been using the Gmail app for years now, both on my phone and my 9.7” iPad. It's mostly good, and I really like being able to tap directly into Gmail's powerful search capabilities. However, the UI changes I’ve seen on my iPad in recent updates has me reluctant to update my iPhone app. First, the handful of buttons on the left side of the iPad version wastes valuable horizontal screen space. You can see this clearly in the first screenshot currently shown on Gmail's App Store page. Below those buttons there's a strip of never-used white space that could otherwise be used for a wider messages list. My second UI complaint is with the messages list itself. Referring back to that same screenshot, I don't know how they got it to show all that information! Maybe it's the jumbo-sized iPad. On my 9.7" screen, I rarely see the full subject line (it disappears into a "..."), and the list of senders involved in a thread often disappears into a "..." as well. This makes it really frustrating to scan the list of emails for basic information. If those aforementioned side buttons were moved elsewhere, that strip of unused space on the left could be conscripted to make much of that more visible. Bottom line: I find the app really useful, but some UI optimizations could make it a much better place to manage email without resorting to the desktop app!
Needs some major quality of life updates.
by EN-7084-7306 on 2019/04/25 15:05
I love Gmail, I really do, but the app leaves a bit to be desired. It’s not the most streamlined thing in the world and it’s often difficult to figure out where you need to go to make certain changes to things like where mail goes if you swipe it a certain way, etc. My biggest problem with this app, though, is that there’s no way to delete the contents of an inbox all at once. You can delete one by one, or select one page at a time item by item and then hit the delete button, both of which would take forever with a folder of more than 1,000 emails like my overstuffed Promotions category. This is such an obvious feature. The fact that this app has been around for years and has never had it is unbelievable to me. I can always delete the contents from my computer, but why not just give the app this really basic ability and call it a day? I’m sure I wouldn’t be the only one to appreciate it.
The worst email app available
by achanelc on 2019/04/08 16:36
I was forced into switching back over to Gmail after I was kicked off Inbox. I used inbox as my main work account for my freelance projects (subscribed to Google Work account, paid user) and when I switched back to Gmail it makes me want to give Google up completely. Even Outlook is has way better features than Gmail, but nothing beats the amazing features in Inbox. What now takes me 26 steps to search for an email in Gmail (typing credentials in search, infinite scrolling and looking for that email) Inbox would only take 2 steps (filter pinned emails, then quickly find and open). Now with Gmail I have to delete and archive emails one by one, when I use to do sweeps of archive / delete with Inbox with one click (categories and marked as complete). I’m so disappointed with Google... and I honestly can’t trust any of the products anymore because by killing Inbox Google has showed they will kill any essential app at any moment. My trust in Google is gone. I’m so very saddened and disappointed with the company. Sincerely, Sad Inbox customer and friend 🥺
Functional, but neglected
by LightrodSilver on 2020/01/25 20:09
This app serves its purpose for those who have use gmail as their primary email, it offers categories for promotions, social, and primary to allow separation from important and not. Being a Google app however, they do not prioritize us on iOS and overall we are neglected as users by the lack of care they show. Google had announced dark mode back in October for its gmail app, and it was supposed to be an easy update, I’ve seen people around saying it works when they use a newer account, but doesn’t the rest of the tome. It is very disappointing how far they will lack care for us consumers who buy their products. This is a childish game of platform choice and there willingness to provide for us. I have moved on for now from using this app, there are plenty of alternatives that I find similar like Spark, Edison, or even the stock Email application. Google needs to grow up and treat their customers equally and not play favorites because of their OS
Why have ‘social’ & ‘promotions’ anymore?
by SublimeCalliope on 2020/01/12 16:35
Right before the holidays, I started getting a bunch of promotional emails in my primary inbox. These emails are from sites that I’ve subscribed to for YEARS. And since gmail switched to separate into categories (which I have enjoyed!), it has ALWAYS gone to my promotion inbox. UNTIL RECENTLY! I recently subscribed to a social item, and now that is going to my primary inbox as well. I move these items to their appropriate inboxes, just to have any/all new emails from these companies (and a few others) pop up in my primary with the next set I get sent. This makes going through my emails increasingly frustrating and longer than needed. I have checked the individual emails to see if there is something I can do to get them to go to the appropriate place, and I’ve got nothing. None are marked “important” upon arrival... I see nothing that can fix these items so I don’t keep getting bombarded and have to sift through to find items I actually NEED to see in a timely manner!
Little benefit over using Mail
by knowlovetruth on 2019/02/23 16:03
I want to preface this by saying I used Inbox for many years, which was a far superior app to the Gmail app, and I was upset to hear it would no longer be supported. Essentially, the app allows me to read/send mail and bundles/sorts it to a limited extent. With so many companies changing info with each email blast, it’s nearly impossible to appropriately filter with this app, whereas Inbox bundled with ease and learned very well. I am able to turn on confidential mode, which I seem unable to do from an IPad through the browser. However, attachments are limited to camera roll, recent Gmail attachments and Google drive. I’m unable to attach files from my IPad without first moving that information to Drive, which for many sensitive things, I would prefer not to do. I would suggest using Mail for the benefit of integration with other Apple products, but encryption/confidentiality seems even more difficult to achieve that route.
It’s okay but could use some updates
by thebeckymonster on 2020/04/24 12:31
For the amount of money and intelligence the google team has, I’m actually quite surprised this email app isn’t off the charts awesome. For starters, they need to create a summary screen of all of your different email accounts similar to the iPhone email app. Right now it’s to cumbersome to see which account you are getting a notification for when you receive a new message. Apple does way better with their home screen. I do think the gmail app is better for setting up a professional signature, but that needs improvement too. There should be a function to change the font and to make letters bold and add variety like in the web version. Also, why can’t you pick a default font for the phone app (like the web version) for the body of the email? Strange. I’m hoping to see gmail come out with a much better version of this app soon considering how many people work from their phones anymore!
Swipe Function Lost
by KNW53 on 2020/05/21 15:00
First of all I like Gmail and use it on a number of devices with different platforms. I like being able to use one email program for all of my email accounts, which includes other email accounts other than gmail accounts. An annoying bug just started a couple days ago on my iPad Pro 10.5”, thus the three star rating. I can no longer swipe from the left hand side of the screen to open the folders view. When I do this all that appears is a white screen and the app is from then on stuck on a white screen. The app is recoverable by closing it, removing it from the open app view and then restarting the app. I am able to open the folder view by tapping on the hamburger In the top left part of the screen, so the app is useable with a workaround. Deleting the app and reinstalling it fixed the problem for less than a day. Subsequent reinstalls have had no affect on fixing the problem.
Our real CampusWeb
by Johnny Days on 2018/04/30 13:28
It is safe to say that after all these years being on the Google platform out in a Pacific Island dot on the World Atlas, I cannot express enough gratitude for all the wonderful strides at Google Headquarters that jettisoned many useful apps today! As a public school teacher on Guam, I tried to use my Google Classroom but the ball fell at The Guam Public School systems' headquarters after several attempts not only contacting IT department, but also going physically before its appointed liaison in order to digitize my classroom. It did not go live which sucked major although no fault whatsoever on Google, Inc. Maybe one day I may learn all the different apps you've created but I crave tutorials less than 3 minutes since that is the attention span of our students today no matter where the are located. My thanks and appreciation always Google!
Not ready for Inbox users until remainder show up inline with email
by camyoshi123 on 2018/10/27 22:04
I totally get why Google is killing Inbox for Gmail. Inbox was a test bed for features that would eventually make it into Gmail, and now that the test is done, it’s much more efficient to support a single email product. I believe in the long run the long run, this will be a win/win for everybody. Unfortunately, they left out a feature that is critical to my and other users’ workflows. My email inbox is my to do list. I only look there to decide what I need to do. Inbox for Gmail engrained this workflow and it is close to flawless. Google suggests to use Tasks for a workaround. This is not close to the same. Now I have to look at two places and triage what is the most important thing to work on. With Inbox, it takes just a couple of clicks to add a reminder. Once saved, it shows up in your inbox in line with the other emails. Or you can set a future date and it will be hidden until that time. The only true workaround I’ve found is to email myself whenever I need a reminder. This takes several more steps (New email, to: me, subject: something to do, Send, when email arrives, click it and snooze until the appropriate time). This takes more effort and feels like a hacky solution. Google, please, for the love of every one of your loyal guinea pigs who helped to improve Gmail’s usability, add the reminder feature before cutting off access to Inbox!
Near perfect!
by pgib9981 on 2018/08/25 05:08
This app is very much improved, and I'm actually starting to really like it! I love that you can disable Conversation View and can easily swipe to delete/archive a message. It's colorful and easy to use, and has lots of options that it didn't use to have. There's only one thing that would really improve it... In the iPhone settings (Settings —>Notifications —>Show Previews), I'd love for there to be an option to show previews, but to only be able to see the sender while on the lock screen, and not the subject or body of the message. That's the way my old email app was, and it was so useful. (You’re able to know who’s sending the message, but don’t have to worry about other people reading it.) But other than that, I'm really loving this app! Kudos to all the people working to make it great!
Almost Perfect
by Yeah, You Know on 2018/02/02 14:17
The app loads very quickly, and hasn’t crashed on me yet. I manage three different e-mails as well, and it’s very easy to switch between them and see which ones have new messages. The spam and trash folders empty automatically after 30 days which is also a nice feature. The one problem I have with the app, is there is no select all button. Sometimes I will archive e-mails instead of deleting them, or will simply have them in my inbox and need to delete them. When this happens, usually I want to delete 95% of my messages in the inbox or all mail folder. It would be easier to select all and then deselect the few messages I need to keep rather than meticulously select each individual message. It’s kind of silly that you have this amazing company known for their technological prowess, but they can’t put a simple select all button in.
Best mail app in a weak field - could be awesome
by Artappstore on 2017/09/29 09:17
I’ve tried every mail app out there and while some have better features than gmail (snooze messages, Dropbox integration) most of them have fatal flaws around performance, reliability of syncing message or search changes that render them unusable- including apple’s iOS mail client. Gmail is the best of the field because it is fast and the most reliable. That said, it has a few things I’d love to see addressed to make it 5 stars: 1) Freezing - the app occasionally hangs on the message list page, especially when going from landscape to portrait mode. Sometimes it recovers, other times you have to kill it. My guess is that it’s doing a remote call and the UI is waiting on it to finish when it shouldn’t be 2) drilling into the to and from fields. Apple iOS makes this easy - you can click someone’s name to find their phone number from you contacts and call or text them. 3) replying or forwarding specific threads in messages is cumbersome. Gmail buries this action in an ellipsis when it needs its own small icon. Apples iOS app does this well 4) unified inbox, starred and sent messages for multiple accounts - all the other apps do this well 5) message snoozing - outlook for iOS and mail (fka gladly do) do this well 6) Dropbox integration for file attachments
NEW VERSION IS FRUSTRATING!
by AmyPiac on 2017/09/22 15:38
I procrastinated updating to the new style version for months, because I depended heavily on this app and loved it. I finally caved and have been using it for about a month now. And it just frustrates me! The badge notification for new mail doesn't always go away after all messages are read. Adding attachments is cumbersome now; it automatically imbeds them in your message and you have to individually select each to make it an actual attachment - and the app always freezes; I have to close it out and reopen it to get them attached properly. The option of "mark as unread/read" no longer exists (SINCERELY miss that). Also, if I open a new email from iPhone's drop-down notifications (banner), I can read it in the gmail app fine - but the app keeps it as unread until I re-open the app from the home screen and view the email again. I don't get it?! Those are my biggest complaints. I like just being able to swipe to delete, but that convenience isn't worth the loss of the other features and the frustration.
A truly terrible app
by Lkanapp on 2018/05/26 17:57
I don’t write reviews but the gmail team sent me email saying Big Brother had seen I wasn’t using their app, so I had to try it. I use Apple email so I will compare. I have six email accounts (3 google, yahoo, att, Apple). Apple lets me see one integrated inbox or I can choose just one. Gmail makes you switch between each one every time by selecting a tiny circle on the bottom left or three lines at the upper left. Very cumbersome. Apple uses Settings for my email accounts, all easy to use and all the same to create. Gmail makes me go through hoops to attach the other accounts and the inbox for each account is tied to one of my google accounts, so they share inboxes and I have to decide which of my 3 gmails to use and remember for the other 3. Apple lets me see all the folders of all my email accounts and select them by showing a third window pane on the left. Gmail doesn’t do this at all. The list that comes up is only for the current of my 3 gmails. No folders from other accounts. Apple pops up a window for new email that fills middle third of screen with the inbox/email shown greyed out in background, a nice reminder of what I might be creating a new email for. Gmail fills the entire screen with a new email and on my large iPad Pro it is very, very annoying and jolts me so, I have to close it to remember what I was thinking. This was all in the first five minutes. I didn’t waste any more time, so look elsewhere for an in-depth review.
Erasing emails
by Cali49erFan on 2020/01/05 05:12
The only thing I have against gmail is you can’t delete multiple emails at the same time am talking about the mobile/app version. It would be cool to have an option to delete multiple emails at the same time. I’ve had gmail for 10 years now since 2010 I believe and it’s alittle annoying but not that big of a deal....you can’t delete multiple emails at the same time. Is there a reason why you guys don’t have that option?? Other thank that gmail is the email option to have. I had yahoo as well but my account was hacked and my password was changed that was the second problem I had with yahoo so I stuck with gmail as my primary and there hasn’t been any one mess with my account. Thank you hope you guys had that option in the future am sure that would help out a decent amount of people. Thank you
Rating Trends
0,1964,0,298,176,0,2689,180,100,1,0,2,422,694,172,279,174,166,165,251,190,209,196,162,187,212,205,251,193,183,155,148,128,234,223,255,165,180,120,219,213,223,203,189,98,141,172,226,240,145,183,115,158,209,197,148,182,152,210,170,225,129,214,181,169,0,0,405,228,207,179,222,152,141,150,195,191,211,116,108,98,132,165,162,157,172,87,117,109,165
All Versions
4.0
323,464 total
 5
206,667
 4
50,904
 3
20,070
 2
14,144
 1
31,679
Current Version (6.0.200412)
4.0
184,142 total
 5
125,300
 4
25,371
 3
10,284
 2
7,013
 1
16,174
Version History
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App name
Gmail - Email by Google
Description
The official gmail app brings the best of Gmail to your iPhone or iPad with real-time notifications, multiple account support and search that works across all your mail. With the Gmail app, you can: • Undo Send, to prevent embarrassing mistakes • Switch between multiple accounts • Get notified of new mail fast, with notification center, badge and lock screen options • Search your mail faster with instant results, predictions as you type & spelling suggestions • Swipe to archive/delete, to quickly clear out your inbox • Read your mail with threaded conversations • Auto-complete contact names as you type from your Google contacts or your phone • Respond to Google Calendar invites right from the app • Organize your mail by archiving, labeling, starring, deleting and reporting spam • Send and receive attachments • See profile pictures as part of the conversation
Keeps crashing
by giavictoria on 2020/06/03 22:26
As soon as i open it, the window just crashes will have to take it off my phone and try using a browser instead of this app
You’ve Convinced me to Switch Apps
by jkcostie on 2020/06/03 22:20
App is unusable after recent update. It crashes every time it’s opened. One week later I’m looking for an alternate email app. No fix. No update. No communication via your twitter. It’s clear you don’t care about this product and aren’t going to spend the resources to meaningfully engage with the community that uses it. I’ll take my business elsewhere.
Help
by hdudbbdhdb on 2020/06/03 20:20
I can’t get my gmail back I deleted it and I tried to get it back I could download other apps but why can’t I get this app back someone’s pls help:(
Entire app shutting down after it loads
by Edeedee on 2020/06/03 20:18
The app won’t even stay open long enough for me to open an email now before closing
Crashes, unuseable
by k3r1pp on 2020/06/03 20:10
Sometimes when the iOS updates, gmail will dig their heels on updating the app. Makes it unuseable. Basically crashes after a few seconds of opening the app.
Time to teach Google a lesson for being CCP puppet
by Frustrated User 0909 on 2020/06/03 19:50
It is becoming increasingly evident that Google is the puppet of Chinese communist party trying to clean up all that’s against them from the internet. So let’s teach them a lesson by bringing down their reviews
Translator
by @Iam_andreee on 2020/06/03 17:30
We need translator on this app.
Mark All- Please Add
by GTALK88 on 2020/06/03 16:21
If I’m wrong please correct me, but there doesn’t seem to be a “mark all” function in the app. I’ve looked around, and you either have to use the browser or a weird shortcut to accomplish this function. This seems a little crazy to me. It’s pretty much the only function I use across all my email accounts, and it’s a no brainer that a premier email app should have it. I had to spend 10 minutes marking 300 individual emails as “read.” Please add a “Mark all” function on the app.
Boo hooo
by Slol1223 on 2020/06/03 14:42
I can even sign in
Please fix this app asap
by artificiallysweet on 2020/06/03 14:35
When searching for older emails, the app crashes and now it’s beginning to crash when attempting to open the app.
No Notifications
by Chronos825 on 2020/06/03 14:25
I like the features that this app has but I don’t get any notifications in iOS when I have new mail. Have to go back to the stock mail app.
Closing
by chickencamef1rst on 2020/06/03 13:09
closes every time i open it, it’s not my phone as it doesn’t happen with any other app
Archived Emails
by annaswims24 on 2020/06/03 12:45
All of the emails that I have archived don’t come up when I search for them, so I have lost a lot of important emails since I got the app.
TERRIBLE
by Imani(thatNigga)1124 on 2020/06/03 12:30
APP KEEPS CRASHING. I don’t have time for this. It’s trash
App keeps crashing
by moopg on 2020/06/03 11:06
Over the past week the app continues to crash upon opening
No notification - You still have not fixed yet! OMG
by nguyenvuhuy on 2020/06/03 09:47
New version don't have notification for new email. This problem was happened in long time and was not fixed yet I removed & install again but it dont have notification too Please fix it soon Thanks
Keep crashing after the last upgrade
by lll2020321 on 2020/06/03 09:20
Whatever the most recent upgrade, the app crashes right after being launched
Keeps crashing
by nickname264 on 2020/06/03 06:34
I can’t even open the app to use it.
App closing
by JaneSDA on 2020/06/03 04:51
The app closes almost immediately after it’s been opened. This started happening a few hours ago. Help!
Used to be great
by bea_mo on 2020/06/03 04:48
I don’t know what has happened in the past two months, but the app isn’t the same. Every other day I’ll realize that I’m not getting emails like I normally do, and then I see that my accounts are logged out.
NOTIFICATION ISSUES!!! 🤬
by Tny.xo on 2020/06/03 04:13
I have been having issues for MONTHS with this app regarding my notifications. It stays stuck on 10 emails, I do not receive any new notifications I don’t know when I have an email unless I manually check. I have to constantly delete and install the app and after a few days it goes back to the same stupid 10 notification that won’t go away. I have multiple email accounts and this is extremely annoying considering that it’s Google! I would assume you’d have a much better tech team working on this and the various other issues the app has. This is my last resort if this issue isn’t resolved I’ll be deleting this app along with all my other Google ones. It’s just simply unacceptable a crappy app for such big company. If I could give it 0 stars I would!!!
trash
by Hibyehappysad on 2020/06/03 01:13
new update is absolute trash. cannot send a single email. You can press the send button all you want but that stupid email won’t sent and you can’t exit out until you reload the app.
use icloud instead
by gryihhutuihgdbiughiutrgijffhhg on 2020/06/02 23:41
keeps onputing me to do a human vevcation.
Unusable
by HEO511 on 2020/06/02 23:28
The app has been crashing immediately after opening for almost a week.
App keeps crashing
by mlserra on 2020/06/02 22:03
Every time I open the app is crashes. Tried closing the app, restarting the phone, just keeps crashing. Super frustrating. Hope this gets fixed soon.
Crashes
by Jillybean55 on 2020/06/02 19:31
I can’t do anything. I open and it crashes.
No access to my account 😡😡😡
by EUDora$$ on 2020/06/02 19:00
Why can’t I open my account? It’s been like this for the last two weeks it was working fine, what happened?😡
Crashing
by marisoltorres014 on 2020/06/02 18:08
The gmail app has been crashing for 2 days straight, im unable to check important email, when will it be fixed and why has it been 2 days and nothing has changed, unacceptable.
Bugs in Ipad version
by DJ.77 on 2020/06/02 17:37
The screen goes black if you swipe to the left from the edge since the last update. Need to close the app then. iPhone version is fine. Lets us control notification for all categories. At the moment, only primary or priority or for all emails can have notifications. Also let us create or change categories, label is not enough. Subpar email client. Really miss the inbox application which is much more orgnised.
Bugs
by Rhino963 on 2020/06/02 16:57
UPDATE: yesterday I received a very important email about a job offer. I immediately responded (on my phone) accepting it. It required a very quick response time to secure the offer. However, today I opened gmail on my computer to see that THE APP DIDN’T SEND MY MESSAGE. I may lose this much-needed opportunity due to this app. I have never been so upset with an app in my life. PLEASE FIX IT. I’ve only used gmail before but I need to be able to access and send emails via the app. If these problems continue I will have to find a new email provider. Original: I never write reviews but this update is very frustrating. The app doesn’t register when I open or delete emails, so it shows new email notifications even when I don’t have any. It also doesn’t register or save drafts I write. Please fix it! My family and I used this app but the update makes it impossible.
Crashing
by Ndotwoods on 2020/06/02 16:44
Can not open. Instantly crashes.
Notifications
by Bhtazbudy on 2020/06/02 16:24
Notifications remain on the icon no matter what, no new emails but the counter will not go away! Getting on my nerves
Fix!!
by xoKasixo on 2020/06/02 16:17
App has been crashing for a few days now, Fix it
Constant Crashes
by Deponex on 2020/06/02 16:15
My app keeps crashing every time I try to enter...
STILL CRASHING
by Peoplesoft47 on 2020/06/02 15:19
For 3 days the app has been failing to open and force closing any time I try to use it rendering me unable to view my emails in the app or send etc. I have restarted my phone multiple times and there seems to be no update waiting either with a bug fix for this.
Almost perfect for my needs.
by Hate current app on 2020/06/02 15:00
I love the app and it’s speed capability to load all my emails so quickly. I would just love to be able to mark all as read.
Frequent badge notification bug
by rootulp on 2020/06/02 14:28
Gmail frequently displays a badge notification when no unread email exists
Keeps crashing when opening.
by That one guy from Iowa on 2020/06/02 14:19
Keeps crashing when opening.
Crashing
by [k]ase on 2020/06/02 13:22
For the past two days my app just crashes.
App crashes and is useless
by hatherlee on 2020/06/02 13:18
I have submitted a ticket with issues and still nothing. Open it just to have it crash before I can do anything. Have to go on my web browser to delete emails.
App crashes
by Lorimh77 on 2020/06/02 13:17
Since the last update the gmail app crashes just after opening. Please fix!
Crashes immediately
by Polajenko on 2020/06/02 12:41
The app crashes immediately upon opening.
Crash
by Met701 on 2020/06/02 09:38
Gmail keeps crashing. It’s been happening for the last two days on my iPhone.
Crashing!!
by Mizz moon on 2020/06/02 09:20
Crashes upon opening.
App keeps crashing, can’t open at all
by Sc54hi on 2020/06/02 08:28
This has been happening for 3-4 days now. Get on the stick, Google, and FIX it.
Fix this app
by bear81992 on 2020/06/02 08:03
Please fix the glitch that causes the app to crash as soon as it opens. I would like to be able to easily check my email from my phone without having to open Safari
Thank You Google!!!
by pubg is way better on 2020/06/02 06:09
I was having issues longing into Mail, so I downloaded this app as an alternative. It is so much better, and sorts the mail into different categories, it blocks out scam mail and only notifies on addresses that I prioritize!
Crashing all day
by Korean fried chicken 233 on 2020/06/02 04:58
Closes right away after opening. What’s so hard about fixing? Just rollback!
App crashes immediately
by Sixela.veggie on 2020/06/02 03:57
App crashes immediately after opening. Sometimes I can get a quick peak of any new emails, but it crashes before I can open any
Split view!!
by Mgnugget on 2020/06/02 02:54
Split view for iPad please. The iPad is starting to become my favorite device to use. I can’t use gmail and another app at the same time until this gets updated.
Mostly good
by dreadview on 2020/06/02 02:39
I have never had a poor experience with this app until recently and it will not even open. I have been without the app for over a week now. If I try to open it, it shuts out immediately. I can’t even figure out where to report the issue. I’m 23, I should not be having this much of a problem with it. Get it together.
Terrible app
by siasauras on 2020/06/02 01:29
Gmail is the worst
Shadow notification badges.
by YeOldSmith on 2020/06/02 00:32
I open my app when I have an email, I read/delete said email. The app still has a badge notification for the same email. After reloading the app re-fetching, the badge will seemingly disappear until the next email. Please fix this issue.
Will not download
by Definitely not happy on 2020/06/02 00:32
Can't get my email. Will not download app.
I don’t get notifications
by OGLOCO83 on 2020/06/01 23:49
For some strange reason when someone gmails me I don’t get the notification so I don’t know if they sent me one.
Attachments
by Chloe Petzold on 2020/06/01 23:42
Gmail is literally the worst email app EVER. DO NOT get it. The setup is hard to understand, and you can’t send attachment over 25MB which is so stupid. I do NOT recommend
Crashes
by Thamaineevent on 2020/06/01 22:03
My App has been crashing the last 2 weeks , when opening app it closes right back out
Problems
by viviwar12 on 2020/06/01 21:28
I have had so many problems with this app!
Terrible App
by $:!;;:/ on 2020/06/01 20:57
IM GETTING NO EMAILS!!! I’m deleting this
Dark mode??
by Dr.DLL on 2020/06/01 20:18
Fixed the crash problem after reinstalling it, but now the dark mode’s gone. What in the world were the developers on?? Seriously get a grip!
Terrific when it doesn’t crash
by Greg-b45 on 2020/06/01 20:11
Not sure what changed but the app decided to start crashing right after launching. Restarting my phone doesn’t seem to fix the problem. Perhaps some local configuration was corrupted. I’ll try reinstalling the app but otherwise it’s been working flawlessly.
App crashing
by gpm89 on 2020/06/01 18:54
Used to work great, now for some reason the app crashes immediately after I open it. Please fix this.
Crashing
by nocpls on 2020/06/01 18:36
Crashing on iPhone pro, cant even start the app
App keeps crashing
by Neave320 on 2020/06/01 18:34
Updated my app today and now it won’t stop crashing. I never had an issue before.
Does not notify Gmail app new email
by Smile666hhh on 2020/06/01 17:00
Need to update, doesn’t notify anymore new email. Before it was notified with sound, now it won’t, have done everything notifications check mark, as well, Gmail app has notifications check mark for all email notifications. Need to update new software
app keeps crashing
by kitsunedes on 2020/06/01 16:43
about a week or two ago, my app kept crashing once i opened it and sometimes it wouldn’t load at all and i’d just look at a white screen with a loading cursor. it’s been really annoying because i need my emails to be accessible a lot simpler than using a web browser. please fix this gmail!! seems like a problem many other have at some point too
Bugs
by MohammadUsman on 2020/06/01 15:37
Not able to scroll, Open, change the tab.
Crashes
by Beck0899 on 2020/06/01 15:08
App has crashed for the past 4 days. When I open it, it force closes, then won’t launch. I have done everything support says to do: delete then reinstall, tried clearing cache on my device, and still no success. Almost all of the reviews this past week talk about the same problem. This is a major bug. Please fix this.
6/1/2020
by KingsKid1101 on 2020/06/01 15:06
Did update and app closes each time I try to access my mail :( It was great before this but I was forced to update the app because it was no longer working.
I hate the new update
by Apple0fGoldenKittens 🍎🐱 on 2020/06/01 14:34
1. The old layout was so much better. Now it just feels odd (and is harder) to use 2. Every 5 seconds I am on the app, I get a pop up talking about how something has failed, but it doesn’t tell me what the problem is. 3. If I get a notification and then go to the app to look for the email, I cannot find it. I can’t access any of my new emails from the app. 4. None of my emails send if I send them through the app. This has caused problems in sending imaged taken on my phone to a recipient
My emails keep closing
by Lipstick804 on 2020/06/01 14:26
What is going on my emails keeps closing ... what’s going on ?
Crash
by BlueSkies12345 on 2020/06/01 12:41
App keeps crashing. Been going on for 3+ weeks now
Crashing
by tayoakin on 2020/06/01 11:06
Keeps crashing
Ap is crashing. Please fix
by Dogdad Here on 2020/06/01 09:40
With the newest update. The app now crashes each time you open it.
Once Used to Amazing App
by 😁Cedrice😡 on 2020/06/01 05:40
Once you get the hang of this app it’s really amazing and now has google meetings on it too so you can chat with your friends if you don’t have FaceTime. I love how you can sort certain emails into different tabs. This makes everything a lot more organized and easier to find.
AMAZING
by Elle Bilavanh on 2020/06/01 01:19
This app is amazing I can see everything and all the notifications that are important!
App has been crashing all day
by Thompsoncj1 on 2020/06/01 01:08
App won’t load, just spins then crashes
Crashes crashes crashes
by Abdullahwulayi on 2020/05/31 23:25
I need to use my email properly, It keeps crashing every minute!!
Crashing
by mikpanko on 2020/05/31 23:24
The app started to crash on open.
Useless
by Madderthanheck on 2020/05/31 21:57
This app crashes immediately after opening and is completely useless. It’s been like this for days.
Glitch
by Paris Pee on 2020/05/31 20:33
Gmail opens the automatically close on iPhone 11. Some type of glitch
Crashes
by Elliki. on 2020/05/31 20:05
App is currently unusable. It has crashed every time I try to open it over the last 24 hours.
Keeps crashing in iPhone
by clarishnish on 2020/05/31 18:47
I don’t usually leave reviews, but has not been able to use the app at all because it keeps crashing.
Latest app update crashes on opening
by Snowman123456 on 2020/05/31 18:28
Google needs a better way to report app crashes
Gmail App
by AT559 on 2020/05/31 17:45
Ever since the new Gmail Update I haven’t been able to use my Gmail app. When I click the app it opens up and closes immediately no matter how many times I try
Not functioning right now
by pepmom34 on 2020/05/31 16:41
My gmail isn’t functioning right now AT ALL SO ANGRY PLEASE FIX
Won't load now, crashes every time it opens
by BriBot3000 on 2020/05/31 16:32
Tried restarting phone
this is annoying
by Evie_17 on 2020/05/31 16:31
so my. notifications are not coming through and it’s not. making any sense and it’s very very annoying and i don’t want to just check my emails without knowing what’s in it u guys need to fix ur app pls help!!!!
Notifications Glitch
by accs1111 on 2020/05/31 15:50
30 May 2020: for the most part this app is great. Much better than the iPhone mail app. For years, though, I’ve had notification issues pertaining to unread emails. I’ve learned that deleting and reinstalling the app fixes the problem but that shouldn’t need to be done. As of today, I’ve reinstalled the app four times and that no longer works. The app shows I have 12 unread emails but that’s not the case. If this problem ever gets fixed it would be perfect. The app continuously shows one unread e-mail, whether I have zero, one, or more. That’s really frustrating! Also, it would be nice if I had the ability to quickly return to the inbox from the deleted items folder when it’s empty without having to navigate to the menu. Other e-mail apps offer this option.
Was a good app at first
by CNoALoC on 2020/05/31 15:39
It will not let me in. I can’t check my emails, and I can’t even get to the app. It crashes every time I go in. I’ve done everything I can, like deleting and redownloading. I don’t know what to do. I had to get a yahoo account, and frankly, I’m disappointed in this app.
Gmail no longer loads
by CO Obs on 2020/05/31 15:23
Gmail on the Apple Store no longer downloads. The little circle just sits there; impossible to activate.
Crashing Bug
by alex10294 on 2020/05/31 15:14
The app keeps crashing whenever I want to open. Please fix!
iOS Files
by GiddyDigs on 2020/05/31 13:47
Still not able to access iOS file system to attach files to emails.
App crashes in open
by Rrhodges on 2020/05/31 13:28
Been crashing on open for 2 days. Please fix.
Cannot attach files from Files app
by cxu12 on 2020/05/31 07:48
I can only attach files from google drive or camera roll which is very inconvenient. Please let us attach files that are saved on device
Won’t stay open.
by D. G. Torres on 2020/05/31 06:23
The app will not stay open. It keeps closing whenever I try to use it.
Lacking Features
by Anotherlabel on 2020/05/31 04:04
Pleeeease make labels a searchable feature on the app. My work requires hundreds of labels for organization and I have to scroll down FOREVER instead of just searching! Pleeeeas!
Has bugs
by gargoyle999 on 2020/05/31 03:07
I don’t have the crash issues many recent reviews claim. But the app is terrible at syncing emails. If I delete them on the web they still show on the app. If I delete on the iPad app they still show on my iPhone app. Very annoying. Also the app button frequently shows a number as if I have unread email but I do not.
Crashing
by ummmnuhuh on 2020/05/31 00:40
Since yesterday it has crashed whenever I’ve opened it. It has become completely unusable.
Still having notification issues with latest iOS 13.
by Louis.Branco on 2019/12/04 12:28
iOS 13 has screwed up notifications with Gmail. No badges showing me unread messages. I have to go into the app to know that. New emails don’t trigger any notifications and my job is email dependent. I’ve turning every setting off & back on, cycling the power, getting the latest iOS 13, checking for the latest Gmail update, plus I read that another user tried restoring their iPhone to no avail. Lastly, there was a strange few days, before the last Gmail update that supposedly fixed the problem, where Gmail notifications were working just fine. On it’s own. Just decided to work again. Then it went back to the same issues for no reason. This reminds me... seems like the trigger for these issues started when I finally deleted over 100 unread messages, digging back a few months & having to use the search bar to get them all together for a marathon deletion of swipe after swipe. So maybe that shakes the iOS or the app up enough to try to figure out how many unread msgs there are ... for better or for worse. Maybe if I let it build up again, it’ll be for the better? Here’s to hoping. Google!! Please fix this mess! It’s 2019, for crying out loud. Go back to basic, reliable functionality! You too, Apple! :/
Severely limited functionality
by bigshot_bob on 2018/08/27 14:10
I use my iPad for work, as I need to take high resolution videos and have quick access to apps. The Gmail app has such terribly limited usability in key areas. First, it is crazy that I cannot create bulleted or numbered lists. This seems like a key component to writing succinct emails and I am not sure why this is not included. Second, I cannot copy and paste tables from other Google apps and keep the formatting! We send programs to clients that we create in Google sheets, but we do not need to send the entire sheet at one time, only a part. You simply cannot do this without creating an entirely new sheet, and then sharing it with them, which is simply not functional. I would rather be able to copy and paste the section of the sheet that is necessary to use. Lastly, the emails I send from my iPad do not have the same formatting as the desktop site. Again, I am at a loss as to why this is the case. We have a specific signature that we need to use in order to send protected information, and I have to set this signature up again instead of it carrying over from my desktop accessibility. The only good thing about this app is that I can access my email from it. However, it severely limits my ability to send useful emails and this kills my productivity during work hours with my iPad.
Why does gmail have a web browser?
by p m 8 8 on 2019/01/23 16:13
Why does this app have a built in web browser? If you click on a link in an email a little window comes up that asks if you want to open it in chrome or safari. I don't have chrome installed because I feel that google harvests enough information about me as it is. So i select open in safari. However when I do this it does not open safari. It opens this miniature web browser that is baked into gmail, there is a button on the bottom of the screen that forwards you to safari. But its too late. The link has been opened in a google made web browser. This is annoying and deceitful. If its a link that can only be used once, then opening it in this mini browser has just ruined the link so that I would have do whenever it is in this built in browser. I would say its okay if I could just delete all cookies and such from this mini bowser but there is no option. And even even if i could delete the information its too late because google already saw what I was doing in that session. I can only assume that google now has any and all information that has been put into the mini browser. I would use a different email app however google has made it so that I cant use any other email app with a gmail account... so I guess I’m just screwed.
Great functionality with few flaws
by Evil on the Wwweb on 2018/04/23 16:10
In the corporate world I am forced to use Microsoft Outlook as my primary email client. In the private sector, i use Gmail for almost everything else. Gmail has become a standard that other email sites attempt to emulate. The integration of its own suite of office programs has eliminated the need for more costly applications for senior users and youngsters. Google has learned from Apple in placing Gmail and Google Docs on entry level tablets and Chrome Books. I could continue this thread but I mentioned “flaws” in the title. Some people complain about the steady stream of bug fixes and see it as evidence of how poorly Gmail and other Google products were written. This is a false impression. What it does show is the speed with which the technical teams that Support Gmail and Google are adapting to the ever-changing environment of hackers spammers and other nefarious groups that are attempting to disrupt our lives. Most things that appear as flaws are really undocumented tools. —- 30 —-
Inferior to “Inbox” (updated after a feed days of use)
by N/a duh74 on 2019/04/07 00:51
Inbox was my favorite email experience I’ve had since the glory days of BlackBerry, but as others have pointed out, it was a huge disappointment having it taken away. After a few days of use, my opinion has not changed. Organization is painfully lacking compared to Inbox, both in visual style and feature set. I loved how finance and purchase categories were built in to the experience. Gone. Now a lack of visual divide between emails and the inclusion of ads in my inbox has me hating the email experience altogether. I have no interest in using this app for much longer and will be seeking alternatives. I don’t care much about this stuff, but google had a solid program in Inbox, and I would go back without hesitation if I could. Seriously, ads at the top of my mailbox? I actually got a pop up message after deleting one that they would “try not to include ads like that,” but there’s always ads. I would pay not to have ads, but that’s where google makes their money I guess. I’ll go somewhere else. Inbox was wonderful from the moment I first installed it, and the gmail app? It’s like going from freshly made lemonade to Minute Maid. Leaves a bad taste in my mouth.
Warning about adding emails to your gmail
by Cuchabybaby on 2018/01/20 16:24
You will run out of memory faster because the other accounts you can add will add to your memory with ALL google products. I was enticed to add my yahoo account to a gmail address last year. What happened is that I’ve had gmail since 2005 and love it. I lost my free “legacy” added memory because I had to upgrade or I’d lose my emails.I spent hours going through my messages and deleting them because I received warnings if I didn’t upgrade soon, messages would disappear and if I did upgrade I’d lose my free space. I upgraded and I have my memory back on Apple products but for about a month or two on my Windows 10 laptop that I use for business, it was still showing that warning. Eventually it synced. So before you put all your emails in your gmail feed, check out if the “new gmail”will eat your memory and force an upgrade $$$$ before memory runs out and it’s pay to play. I’ve been a huge fan but I didn’t understand the takeaway of legacy memory. It was supposed to be lifetime but if I added on, it was gone and that’s what happened to “do no harm”
Best Free Email Tool
by SZTC on 2017/11/16 11:37
To me, nothing beats MS Outlook for ease, functionality, integration, calendar, etc. However, Gmail is generally easy, they don’t bombard users with ads, the app is terrific - it’s simply straightforward and not overly complicated or engineered like many tech organizations tend to do. Meaning, keep it simple and friendly to all generations. The cons are; can’t create or change the name of a folder via the app; no calendar invite (accept, decline, tentative feature), add alert to your smartphone calendar (or at least an easy to find and use); Gmail arbitrarily disappears from Google Home page. Again, I’m happy with the app, just spoiled with Outlook and most corporate servers now block all online email tools for security reasons. Google and Google Chrome - to me - are hands down the cleanest and best. Other browsers pepper a user with tons of pop ups, videos... I know my mother and in laws fear using other browsers. I hope Google remembers that they can continue to dominate and grab more market share by building their tools for all generations. Fast, simple, obvious and easy.
One of the best apps ever
by juniper hoffman on 2019/07/15 11:39
This app is one of the best apps I’ve ever used! It has almost everything that I could’ve ever imagined an app even having! I mean... you can EMAIL people with it, you can also RECEIVE emails from different people, and so much more! If I was to be asked what app would I recommend to anyone that lets you email people, I would most DEFINITELY say that I would recommend THIS app to about almost ANYONE! Since I’ve had this app I have NOT had ANY problems with it at all really. Except for that ONE time where I could not really receive any emails from anyone. But I was kinda glad that I couldn’t really receive any emails from anyone cause I have KINDA been getting some random emails from people. Other than that... I would give this app a five star rating. Thank you, gmail creators, for creating an app that lets me be able to email different people. 📧 I don’t really know what I would do without this app. ESPECIALLY for those people who I can’t really text their phone numbers.
New Update Hurts My Eyes
by Mrs. Jxson on 2019/02/23 00:30
I have migraine and vision issues. The new, jarring, super white look makes my eyes hurt, especially when I have a migraine. With no color separation or clear boundary demarcation, it strains my eyes, if I have to spend any real time checking my email. I no longer use a desktop or laptop computer, so I depend on using the app. The new changes make it almost impossible for me to use, though, because it literally hurts my eyes and causes my vision to blur. Additionally, the placement of the option to change accounts in the previous version made sense. Where it is placed in the new version is not intuitive or user friendly. It now takes extra steps to pull up a separate screen in order to switch between accounts. This means I have to spend additional time on the stark white, visually unappealing app, which literally causes me pain, if I want to check my mail. This is a HORRIBLE update, that does not give any consideration for those with eye strain or vision problems. I won’t even go into the serious need to add options for color coding, for people who rely on visual cues to stay organized. Or the fact that nearly every other email app had a dark mode, at the very least. Please, please, PLEASE fix this!
Frustrated
by vanaty24 on 2019/03/11 10:48
I’ve used gmail and it’s app for yrs. However with these resent new updates it’s been frustrating. For yrs I’ve always had it linked to my yahoo email and it was super convenient and easy for me to navigate through the different emails. But with this new update it’s like it’s syncing all of my email accounts together. So now my yahoo email is now synced with gmail, and my yahoo email is my priority account... I can’t tell my emails apart from one another because now it’s all under 1 email account which is the gmail account. There’s no option to separate the two (I’ve tried everything) I even deleted my yahoo account off gmail and placing it back on as a separate account and it still linked all the yahoo emails with my gmail account email. This is frustrating I can’t tell my emails apart because it’s like everything is under that one gmail account smh, it has to be another way..maybe something more simple an easy. Out of all the yrs I’ve had this app an linked emails this has NEVER happened before until now. This used to be my fav email app, there was never a problem in the past so why fix what wasn’t broken.
Pretty sad response time from Google
by Vandill on 2017/10/12 12:21
This is a pretty good app by Google. Currently there is a problem that I'm seeing with badge notifications not properly updating. I've tried to remove the app from my phone and reinstall it but that didn't solve the issue. Started with iOS11 so I'm guessing it is related. I would like an option to mark something as read from the notification screen instead of, or in addition to archiving. Maybe I'm alone in this but I don't really use the archive feature. Anyway, 3 stars until the badges issue is resolved. It lets you check your email so it does its job. Nothing flashy or special. Like most of Google's apps. It's functional which is good enough. Dropping rating to 1 star and uninstalling in a week if Google, one of the biggest tech companies in the world, can't fix a notification bug. I mean come on. I'm guessing that at least 1 guys job at Google is to care about the app working. Even if it's just 1 guy he could have already fixed this in a day. Get it together. We give you all our private information willingly and you can't have a guy fix the red badge that a 13 year old kid that is learning to make apps for the first time can edit and change?
Great mail app except for browser preference
by AEOHP on 2018/03/02 12:26
In general I like this mail app a lot. I am happy to have my inbox sorted as it is on the desktop. I wish it was easier to attach documents from “Pages” and “Files” instead of only from the camera, recent attachments and drive. But my biggest complaint is this: When I go to open a link from an email and it asks if I want to use chrome or safari, I choose safari because that is my preference on my iPhone. I switch off the little “ask me every time” button. The very next time I go to open a link from an email, it could be the exact same link one second later, the browser preference window opens again, with the button switched on. It adds an unnecessary step every time I look at things from an email. Also, my saved safari things don’t all translate over to the safari that pops up within the app. I know you want me to use chrome because it is your product, but you offer a choice so it would be nice if that choice worked 😊
I MISS “INBOX!!!”
by Greniersara on 2019/05/03 01:10
I am so very frustrated as a long time “inbox” app user. I have been dreading the day that it actually went away, and now it has! After a Month of it being gone, and countless days and hours of trying other apps and researching how to get the same type of experience through the gmail app, or the iPhone mail app, or pretty much any other app... I can NOT seem get the right amount of notifications! I am flooded with garbage “promotions” constantly coming through my phone, and spent a week straight “unsubscribing” just to avoid this, but there are just too many to keep up. Or I change the settings and am missing emails that I want to be notified for, but also are not extremely important. I do not want to have to go in to my email and mark every single person or place as important, that’s just inconvenient and very time consuming. There needs to be more flexibility with the notification settings. If I want to receive “Primary” & “Updates” I should be able to check off those 2 categories, not just All Mail, Primary only, or None. Somethings got to give. I want Inbox back! :( So frustrated.
So glad I switched to Google Mail
by Shonziola on 2018/09/12 12:14
Update: I continue to be impressed. I’ve learned the ins and outs of how Google does things, and find it vastly superior to others. I cannot tell you how nice it is to not have a mailbox full of junk and spam. Thank you Thank you Thank you. Previous review: I am so pleased with my new Google email account! I switched from hotmail about two weeks ago because I had gotten so frustrated. An account I had had for ten years. It was an intimidating thought to have to handle switching my email and handling all the changes to my financial, business, personal contacts. But I am so glad I took the leap. And your suggestions of how to create a more private and secure email were very helpful. Instead of getting about a hundred junk, phishing, spam mail I had to sort through every day, I rarely have a single one. The way Google has improved my email experience is beyond my expectations. Just wanted to say thanks!
Much improved since v5
by baiji888 on 2019/09/06 06:12
UPDATE for v6: The angry red banner is gone. And now we can turn off auto loading of external images. Keep going like that, Gmail app developers! OLD 1-STAR REVIEW: A real step down from v4. I’ve been clinging to v4 since v5 was foisted on us almost a year ago. Unfortunately, iOS 11 broke v4. So here we go... Ridiculous amount of wasted space in user interface. Who decided that “modern” app layout aesthetic is as much unused white space as possible, to the point where app usability is seriously degraded? (I’m also talking to you, iOS 11 App Store.) Why does even a basic productivity app have to be turned into an “experience” at the expense of productivity? (I’m also talking to you, latest iOS version of Skype app.) Wish I could see more than 5 email summaries at a time in Inbox. Huge red banner makes me feel angry and violent about my email. Why did gmail get saddled with suckiest of google logo colors? Also: STOP LOADING REMOTE IMAGES BY DEFAULT!
This App Needs Some Help!
by Debhem on 2017/11/04 21:22
I’ve been using this app for several years now so I have noticed a few things that could be improved. #1. The ability to disable conversation “threads” for those of us who dislike how our emails behave when there are several responses to a particular email. #2. Recently, my Inboxes have been getting emails that are clearly Spam emails! Why is this happening? I would like to be able to select these emails, without opening them, and put them into the Spam folder. Unfortunately, I can’t select any of those emails! Currently, I have to do that from my computer instead of from my iPhone! That’s a major inconvenience! #3. Since the launch of iPhone 11.0 update, my phone alerts me that I have a new email, but it turns out that I really don’t. I end up wasting time logging on to my phone only to find out that the sound notification was erroneous. #4. As others have mentioned, the red notification flag isn’t always responsive when all new emails has been read. Fixing these issues would make my use of Gmail much more effective and enjoyable!
People Have Different Needs
by DellBell16 on 2018/07/31 04:57
I was ok with this account when I first joined a few years ago. I usually log on via my phone. When I use the library or my laptop the format seems different. Each time they make improvements I like it less. Perhaps this is not for me or I need to take some Tito arrange my account in a way that suits me, if this is possible. I am quite frustrated with it. I want to get rid of junk mail and trash. I believe I finally found out how to not have archived mail. When I open my email and ask for current mail, hundreds of old mail that I have tried many times before, appear right back in. What is going on? My daughter doesn't understand what I am trying to explain to her. Although she does ask me why I have so much mail. I would like the space on my cell phone to be freed up from those unnecessary emails. Any advice? I have not taken the time to set up a new email account someplace else. If they could help me understand how to maneuver maybe I won't have to contact all my contacts with a new mail address. Right now I hate my account!!
No it’s not missing basic functions
by bcrum2 on 2018/04/08 10:44
There is an undue function and you can move it to archive. Your main gmail settings in app allow you to determine what happens to an email when you swipe it. Default is to archive but you can also set it to delete. Both of which populate an undo button at the bottom of the screen. Also while some config settings must be done from the full web version you can determine if mails are organized in a conversation thread or individual and even still you can mark them both as a thread or individually as un read etc. I guess what I am saying is the guy whining is just suffering operator error due to him suffering mental ID 10 T errors. Seriously don’t get in a wad because you can’t be bothered to learn an app. All that said I give it a four because I feel that google has gone for form over function and that the earlier versions say from the iOS 6 or pre ice cream sandwich days was far better and far more functional.
Minimalist design, minimalist features
by Gleep52 on 2019/01/30 18:16
This is an email app by the biggest email host ever right? Why isn’t there a swipe to move feature? And the “move to” feature is buried under a menu instead of just out in the open. Everyone I know who has this app complains about this - how is it not added yet? I have yet to find any email app that doesn’t have this feature. It’s just basic email organization. Also, as with most apps sadly, developers haven’t caught on that putting the buttons at the top makes their app two handed or burdensome by hand occlusion or multiple swipes and taps to achieve the same thing if the navigation/buttons were at the bottom of the screen. Leave the top blank and empty - keep that minimal and bring the interactive parts of the app within one handed easy reach (bottom). Lastly, the shake to undo feature is missing which is a basic iPhone feature every app should be held accountable for... not sure how this made it though the App Store approval process with out “shake to undo”, but be warned - this app doesn’t have that cool and useful feature.
Inbox app better than gmail but it’s being taken away. 😔
by heythereterry on 2019/03/05 01:47
I’ve been using Inbox since it was created. Now it’s going away this month, forcing me to go back to the Gmail app, but without all the features of Inbox. The biggest thing Inbox has that Gmail doesn’t is the ability to bulk delete/archive the tab groups. It groups Promotions and other tabs, but with Gmail, swiping simply hides the group until next time. I still have to swipe each individual email to delete. With Inbox, I could delete or archive the entire group with 1 swipe. Inbox also let me pin emails to the inbox, rather than just starring them. I also want to see the Gmail app have swipe options. Currently, it is either archive or delete no matter if you swipe to the left of right. I want both where I can choose the function for each swipe direction. Outlook also has this feature. Wish you wouldn’t ask us to switch to Gmail when you haven’t added all the same features. Got some work to do Gmail Developers!!
Google wrecked a good thing
by chimerand on 2019/04/04 21:07
Former inbox user. I understand and a smaller user base can drive a product to be shut down. That’s not my issue-my (among many others) issue is that Google has assured customers that they were putting “the best” of Inbox’s features into Gmail to give everyone a more modern look and much better functionality. When they say that then it gives users the impression they would actually do what they said. Instead of upgrading Gmail they decided to put a couple minor features into Gmail and leaving the better options such as automatic grouping based on promotional, purchases, etc along with your main mailbox for the information you want to see. What we’re left with is an inferior product with the look and functionality of 2005 and even include forced advertising in the main mailbox. That said, they’ve done a great job at losing a longtime user and until they hold up to their promise of giving us a mail app that functions well in the year 2019 I will not return to using these or any of their products. As of now I’m removing their suite of products from my phone and and computers.
Notifications not working
by Keith Nerdin on 2017/10/23 14:07
I’m not sure if this is an iOS 11 issue or what, but notifications are no longer working properly. I’ve used (and loved) the gmail app for a long time, but recently it’s become a big enough pain I’m considering switching to a different app. I’m an “inbox zero” kind of guy. So when I go in and check all my emails and archive them and leave nothing in my inbox and close my app and it still shows a red badge on the gmail icon with 3 or so unread emails, it’s maddening. Sometimes I’ll pull my phone out 20 minutes later and it will still show unread emails, I’ll check, and it’ll still be zero. Ack!! Totally defeats the purpose of a badge icon with number indicators. It’s making me waste so much time, feel so inefficient, and making me question why I continue using what feels like a broken app. I close the app often, regularly keep the app and my iOS updated, and power off my phone frequently. And none of it seems to help.
Fix your Contacts System!!
by New iPad IOS User 2020 on 2020/01/01 00:32
I just bought an iPad Pro from a 2011 MacBook Pro to do all of my business work on and Gmail is the mail business email I use. As I’m working on my iPad, I notice that I cannot send an email to the labeled contacts I have in my google account. I have 30 different people in that label and I cannot keep track of them all unless they have that label which was the main reason I switch to gmail for my business. I figured it was fine and I would just use gmail on Chrome since there is NO APP for Contacts on the iPad. Because iPad is an iOS device, google showed me a very outdated and unuseful verson of gmail to get me to download the app that I already have, and I ALSO couldn’t email everyone in my labeled contacts. I had to actually open up my 2011 computer to get the job done, and I have to open up Chrome to even view my organized google contacts. Google, this is not ok. Give me an app or just let me see and use my CONTACTS in GMAIL! This should be a no brainer! FIX YOUR CONTACTS SYSTEM!
I need better options for deleting my emails
by dez1315 on 2019/11/18 15:04
I’ve been trying to figure out the easiest way to delete messages from months weeks years ago but I had to individually text each one to get rid of them and it will be so much easier if I could actually categorize them by months weeks years headings for example if I were to type in my search bar Walmart nothing but emails with the Walmart heading would pop up and I will be in the select them all and delete them all at one time or another example is if I have emails from like 2016 which I do I will be able to type in year 2016 and all of those emails with Papa once again I’ll be able to select them all and delete them instead of going each individual email because a lot of my emails I don’t read and it’s mostly junk And I’m hoping that those developers that Google can actually come up with something that’s as close to this as possible because trying to delete 9000+ emails one at a time is not working
Down, your out!!
by Lilnic46 on 2017/09/14 04:46
I loaded this app with my previous iPhone and was discussed with google was presenting to us as gmail!!! I already automatically get my gmail through my phones email settings. It works great except you need to make preferences on a computer. This app doesn't even allow you to group your emails into sub categories only conversations. I had given up on this program the first time I downloaded it because of how much of a pain it was. I was just prompted by my gmail to download this app for reasons that sounded good. Unfortunately when I went to the play store it showed that this app was already downloaded. If I left because I was disappointed and your updates all say the same things and don't address the problems, why would I waste my time and put it back on my phone??? My gmail that is through my phones settings for gmail is excellent. I have all the options I need!!! Why doesn't google partner with apple to get some pointers on how a good email program should behave and what it should offer!!! Terrible app!!! Don't waste your time!!!
I’m hating my GMail Account, but feel stuck
by Cobybeach on 2019/09/27 20:29
Ok, now I’m really upset. My main email address will no longer show me my emails on my main work device, my iPad. I have left questions through the website, have tried calling, have emailed them, and nothing. Seems a multi-million (billion?) dollar company could certainly afford a switchboard operator and some techies on staff? I do too many things I don’t want to lose in my emails, and I’m afraid Google is not longer reliable. And...once again, I don’t expect a reply. Absolutely hate the update since “All Inboxes” arrived. Since then, Google Mail has decided that my two alternative accounts are the only ones I need to see. My default (for about 12 years now) email account is only visible to me on my phone, and no longer on my iPad. I have sent emails, chatted, attempted to find a phone number 😂😂😂🤣🤣🤣😅😂😂🤣😅, and all to no avail. I do business on the email account, and now it has to be done on my phone. I have emails I’m missing that will ultimately cost me business. I need a mail server that is reliable. Anyone have any suggestions? Because Google is not reliable.
Down graded a perfectly good product
by Floyd1776 on 2019/04/22 18:28
The old email app was perfect in my opinion, this new one is awful. I tried to send a simple business email through it, and it opened my drive, and google docs just to load the thing into my email which the file was already attached to. Also now I cannot even read any of the attachments I am sending to double check if they are correct, I have to open other apps to read a file loaded already on this one. So far after loving the convenience and simplicity of the old version for many years, this new one is absolute garbage. The main problem is I send most of my business emails through my phone because my computer is slow and mainly stays at home, so this extremely hinders my ability for this process because doing this through the phone is just frustrating. So recap, the old version was great and easy to use, the new version took me almost ten minutes to send a paragraph with an attachment to someone I regularly email for work. That includes several emails which sent the wrong attachment because I couldn’t open it in the app to read it.
Forced to use Gmail. Farewell Inbox.
by mattsmee on 2018/09/15 15:01
Been using Gmail since beta. Inbox came along and it quickly became the only client I used daily. I understand that without Gmail as a solid foundation/backbone, there wouldn’t be Inbox. However, Inbox’s features are not something you can just unlearned immediately. I really hope Google Gmail/Inbox Team could see this message. The feature that I will miss the most is Bundle. Behind the scene Gmail uses labels. It’s not easy to simply bring Bundle to Gmail because it already has the feature called Category, which is too similar. If there could be one feature I want to see in Gmail from Inbox is Bundle. Why? It does a very good job grouping mails (customizable) into my Bundles. I can quickly open up each, scan though mails that I care, then archive the entire bundle in one tap/click/swipe. No better/quicker way to have a clean mailbox like Bundle enables. Thank you for your service, Inbox. Farewell!
Can’t secure the app or use settings properly.
by The King5625 on 2018/05/10 01:52
While this review will most likely be ignored, I figured I would let those that want a secure app to avoid Google’s Gmail app. I was downloading this app to secure my Gmail email. I was trying to see if there was an option to secure the app with Touch ID and I was unable to see all the app settings. When I went to the Google app settings I scrolled to the bottom to see if I could secure the app in the “Other settings” section. Unfortunately the “Other settings” section didn’t work. What is the point of using the Gmail app rather than the iOS mail app when neither can be secured. I work at a school and I want to secure my work email since the information contained in it is extremely sensitive and confidential. Microsoft’s Outlook app can secure itself with Touch ID why can’t Google? I can also use Microsoft’s Outlook app for my Gmail account. What’s the point of using Google’s app when Microsoft’s Outlook app is better with security? If this problem is addressed then I’ll remove this review if I can. If I can’t remove it then I’ll add another review posting the responsiveness of Google.
Notifications broken?
by PshThisKid on 2017/10/30 01:44
I love this app. With each update it’s become so streamlined and efficient. I love that I can switch between email accounts with ease. And as a person who constantly hits the wrong button, having an “undo” for every action is extremely helpful. I also really like being able to delete an email from the notification banner so I don’t have to waste time opening the app and reading it if it’s unimportant. My one issue has been the notifications, specifically the red badge when you have new mail. I keep a clean inbox and it’s always satisfying when I have no new mail. I’m not sure if the newest update has a mistake or maybe it’s the new iOS, but the badges have been stuck and take a few days to catch up to reflect on actual new mail. It’s frustrating to see the app icon and think “oh I have mail” then open it and find no, that is incorrect. I’m hoping the issue will be fixed soon.
Great but just one thing
by Smileybrewster on 2019/11/29 06:41
I’ve been using Gmail for as long as I can remember. There is no better email service and I’m convinced of this. That being said I have one complaint. I’m one of those people that hate seeing the little red number on his apps. So I constantly check my notifications and read my emails and stuff to make sure it goes away. However, about 80% of the time, I’ll get a number, and I’ll go in and it matches the number of unopened emails. I’ll read them all, 1 at a time, and after I exit the app, it still has a red 1. And it will stay there unless I delete and re-download the app. Or if I wait long enough for another email to come in and I read that one, then *sometimes* it will go away. Anyway, I realize it may seem small, but it really gets under my skin. It’s been doing it for months now. If that were fixed, it would turn my 4-star review into a 5-star review. I hope you see this Google.
Not ready to replace inbox (yet)
by cmartss on 2019/03/12 06:17
Gmail is ok. It does the job. It is not yet, however, nearly as good as the Google Inbox app that they recently announced they have killed off. You can snooze emails in gmail, but you have to open the email, clock the menu, then select snooze, and then pick the snooze value. So many actions required! With Inbox, you just slid to snooze, which is much easier. Inexplicably, the slide feature in Gmail just lets you archive, and it's the same action whether you slide left or right. Redundant, and one of which could do easily be replaced with snooze. Inbox also has a great feature where it groups all your trip emails into a single menu item. Not so with Gmail. Switching to Gmail after inbox feels like going back to an app from 5 or 6 years ago. Gmail has a number of improvements to make to this app if it is meant to properly replace inbox. Hopefully they make these necessary improvements in the months ahead. Otherwise the overall Google email experience will have taken a fairly sizable step backwards.
Overall a great app with a few flaws
by Ltrainlj33 on 2018/01/09 21:12
Gmail delivers a good email experience free of glitches and bugs that have plagued competitors that I've tested. The only issues I have with the app are: 1) too many ads 2) mediocre file attachment system. Just look at Outlook mobile. Then copy it. For example, why can't we look through the different photo albums on our iPhones when attaching photos? Instead it forces us into the Moments album only. Where's the support for attaching from other cloud services? Google drive is the only option. 3) not enough control over notifications. I'd like to be able to mute all email notifications except for messages that come from a certain person or are sent to a certain label (Google's name for inbox subfolders). Instead, the options for notifications are: all new mail, primary only or none. Why not give us more control? I only want to be notified of an email from my immediate family and a handful of others. Besides them everyone else can kindly wait until I choose to actively check my own email. I'd rather not be bombarded with constant notifications on my phone, tablet and watch for promotions, newsletters, etc.. And the "primary only" option relies on Google's ability to decide which of my messages are high priority, which Google isn't very good at. Resolve these three issues and this app gets 5 starts! Thanks!
Interface could use improvement
by The.Lone.Ranger on 2019/05/15 23:14
I’ve been using the Gmail app for years now, both on my phone and my 9.7” iPad. It's mostly good, and I really like being able to tap directly into Gmail's powerful search capabilities. However, the UI changes I’ve seen on my iPad in recent updates has me reluctant to update my iPhone app. First, the handful of buttons on the left side of the iPad version wastes valuable horizontal screen space. You can see this clearly in the first screenshot currently shown on Gmail's App Store page. Below those buttons there's a strip of never-used white space that could otherwise be used for a wider messages list. My second UI complaint is with the messages list itself. Referring back to that same screenshot, I don't know how they got it to show all that information! Maybe it's the jumbo-sized iPad. On my 9.7" screen, I rarely see the full subject line (it disappears into a "..."), and the list of senders involved in a thread often disappears into a "..." as well. This makes it really frustrating to scan the list of emails for basic information. If those aforementioned side buttons were moved elsewhere, that strip of unused space on the left could be conscripted to make much of that more visible. Bottom line: I find the app really useful, but some UI optimizations could make it a much better place to manage email without resorting to the desktop app!
Needs some major quality of life updates.
by EN-7084-7306 on 2019/04/25 15:05
I love Gmail, I really do, but the app leaves a bit to be desired. It’s not the most streamlined thing in the world and it’s often difficult to figure out where you need to go to make certain changes to things like where mail goes if you swipe it a certain way, etc. My biggest problem with this app, though, is that there’s no way to delete the contents of an inbox all at once. You can delete one by one, or select one page at a time item by item and then hit the delete button, both of which would take forever with a folder of more than 1,000 emails like my overstuffed Promotions category. This is such an obvious feature. The fact that this app has been around for years and has never had it is unbelievable to me. I can always delete the contents from my computer, but why not just give the app this really basic ability and call it a day? I’m sure I wouldn’t be the only one to appreciate it.
The worst email app available
by achanelc on 2019/04/08 16:36
I was forced into switching back over to Gmail after I was kicked off Inbox. I used inbox as my main work account for my freelance projects (subscribed to Google Work account, paid user) and when I switched back to Gmail it makes me want to give Google up completely. Even Outlook is has way better features than Gmail, but nothing beats the amazing features in Inbox. What now takes me 26 steps to search for an email in Gmail (typing credentials in search, infinite scrolling and looking for that email) Inbox would only take 2 steps (filter pinned emails, then quickly find and open). Now with Gmail I have to delete and archive emails one by one, when I use to do sweeps of archive / delete with Inbox with one click (categories and marked as complete). I’m so disappointed with Google... and I honestly can’t trust any of the products anymore because by killing Inbox Google has showed they will kill any essential app at any moment. My trust in Google is gone. I’m so very saddened and disappointed with the company. Sincerely, Sad Inbox customer and friend 🥺
Functional, but neglected
by LightrodSilver on 2020/01/25 20:09
This app serves its purpose for those who have use gmail as their primary email, it offers categories for promotions, social, and primary to allow separation from important and not. Being a Google app however, they do not prioritize us on iOS and overall we are neglected as users by the lack of care they show. Google had announced dark mode back in October for its gmail app, and it was supposed to be an easy update, I’ve seen people around saying it works when they use a newer account, but doesn’t the rest of the tome. It is very disappointing how far they will lack care for us consumers who buy their products. This is a childish game of platform choice and there willingness to provide for us. I have moved on for now from using this app, there are plenty of alternatives that I find similar like Spark, Edison, or even the stock Email application. Google needs to grow up and treat their customers equally and not play favorites because of their OS
Why have ‘social’ & ‘promotions’ anymore?
by SublimeCalliope on 2020/01/12 16:35
Right before the holidays, I started getting a bunch of promotional emails in my primary inbox. These emails are from sites that I’ve subscribed to for YEARS. And since gmail switched to separate into categories (which I have enjoyed!), it has ALWAYS gone to my promotion inbox. UNTIL RECENTLY! I recently subscribed to a social item, and now that is going to my primary inbox as well. I move these items to their appropriate inboxes, just to have any/all new emails from these companies (and a few others) pop up in my primary with the next set I get sent. This makes going through my emails increasingly frustrating and longer than needed. I have checked the individual emails to see if there is something I can do to get them to go to the appropriate place, and I’ve got nothing. None are marked “important” upon arrival... I see nothing that can fix these items so I don’t keep getting bombarded and have to sift through to find items I actually NEED to see in a timely manner!
Little benefit over using Mail
by knowlovetruth on 2019/02/23 16:03
I want to preface this by saying I used Inbox for many years, which was a far superior app to the Gmail app, and I was upset to hear it would no longer be supported. Essentially, the app allows me to read/send mail and bundles/sorts it to a limited extent. With so many companies changing info with each email blast, it’s nearly impossible to appropriately filter with this app, whereas Inbox bundled with ease and learned very well. I am able to turn on confidential mode, which I seem unable to do from an IPad through the browser. However, attachments are limited to camera roll, recent Gmail attachments and Google drive. I’m unable to attach files from my IPad without first moving that information to Drive, which for many sensitive things, I would prefer not to do. I would suggest using Mail for the benefit of integration with other Apple products, but encryption/confidentiality seems even more difficult to achieve that route.
It’s okay but could use some updates
by thebeckymonster on 2020/04/24 12:31
For the amount of money and intelligence the google team has, I’m actually quite surprised this email app isn’t off the charts awesome. For starters, they need to create a summary screen of all of your different email accounts similar to the iPhone email app. Right now it’s to cumbersome to see which account you are getting a notification for when you receive a new message. Apple does way better with their home screen. I do think the gmail app is better for setting up a professional signature, but that needs improvement too. There should be a function to change the font and to make letters bold and add variety like in the web version. Also, why can’t you pick a default font for the phone app (like the web version) for the body of the email? Strange. I’m hoping to see gmail come out with a much better version of this app soon considering how many people work from their phones anymore!
Swipe Function Lost
by KNW53 on 2020/05/21 15:00
First of all I like Gmail and use it on a number of devices with different platforms. I like being able to use one email program for all of my email accounts, which includes other email accounts other than gmail accounts. An annoying bug just started a couple days ago on my iPad Pro 10.5”, thus the three star rating. I can no longer swipe from the left hand side of the screen to open the folders view. When I do this all that appears is a white screen and the app is from then on stuck on a white screen. The app is recoverable by closing it, removing it from the open app view and then restarting the app. I am able to open the folder view by tapping on the hamburger In the top left part of the screen, so the app is useable with a workaround. Deleting the app and reinstalling it fixed the problem for less than a day. Subsequent reinstalls have had no affect on fixing the problem.
Our real CampusWeb
by Johnny Days on 2018/04/30 13:28
It is safe to say that after all these years being on the Google platform out in a Pacific Island dot on the World Atlas, I cannot express enough gratitude for all the wonderful strides at Google Headquarters that jettisoned many useful apps today! As a public school teacher on Guam, I tried to use my Google Classroom but the ball fell at The Guam Public School systems' headquarters after several attempts not only contacting IT department, but also going physically before its appointed liaison in order to digitize my classroom. It did not go live which sucked major although no fault whatsoever on Google, Inc. Maybe one day I may learn all the different apps you've created but I crave tutorials less than 3 minutes since that is the attention span of our students today no matter where the are located. My thanks and appreciation always Google!
Not ready for Inbox users until remainder show up inline with email
by camyoshi123 on 2018/10/27 22:04
I totally get why Google is killing Inbox for Gmail. Inbox was a test bed for features that would eventually make it into Gmail, and now that the test is done, it’s much more efficient to support a single email product. I believe in the long run the long run, this will be a win/win for everybody. Unfortunately, they left out a feature that is critical to my and other users’ workflows. My email inbox is my to do list. I only look there to decide what I need to do. Inbox for Gmail engrained this workflow and it is close to flawless. Google suggests to use Tasks for a workaround. This is not close to the same. Now I have to look at two places and triage what is the most important thing to work on. With Inbox, it takes just a couple of clicks to add a reminder. Once saved, it shows up in your inbox in line with the other emails. Or you can set a future date and it will be hidden until that time. The only true workaround I’ve found is to email myself whenever I need a reminder. This takes several more steps (New email, to: me, subject: something to do, Send, when email arrives, click it and snooze until the appropriate time). This takes more effort and feels like a hacky solution. Google, please, for the love of every one of your loyal guinea pigs who helped to improve Gmail’s usability, add the reminder feature before cutting off access to Inbox!
Near perfect!
by pgib9981 on 2018/08/25 05:08
This app is very much improved, and I'm actually starting to really like it! I love that you can disable Conversation View and can easily swipe to delete/archive a message. It's colorful and easy to use, and has lots of options that it didn't use to have. There's only one thing that would really improve it... In the iPhone settings (Settings —>Notifications —>Show Previews), I'd love for there to be an option to show previews, but to only be able to see the sender while on the lock screen, and not the subject or body of the message. That's the way my old email app was, and it was so useful. (You’re able to know who’s sending the message, but don’t have to worry about other people reading it.) But other than that, I'm really loving this app! Kudos to all the people working to make it great!
Almost Perfect
by Yeah, You Know on 2018/02/02 14:17
The app loads very quickly, and hasn’t crashed on me yet. I manage three different e-mails as well, and it’s very easy to switch between them and see which ones have new messages. The spam and trash folders empty automatically after 30 days which is also a nice feature. The one problem I have with the app, is there is no select all button. Sometimes I will archive e-mails instead of deleting them, or will simply have them in my inbox and need to delete them. When this happens, usually I want to delete 95% of my messages in the inbox or all mail folder. It would be easier to select all and then deselect the few messages I need to keep rather than meticulously select each individual message. It’s kind of silly that you have this amazing company known for their technological prowess, but they can’t put a simple select all button in.
Best mail app in a weak field - could be awesome
by Artappstore on 2017/09/29 09:17
I’ve tried every mail app out there and while some have better features than gmail (snooze messages, Dropbox integration) most of them have fatal flaws around performance, reliability of syncing message or search changes that render them unusable- including apple’s iOS mail client. Gmail is the best of the field because it is fast and the most reliable. That said, it has a few things I’d love to see addressed to make it 5 stars: 1) Freezing - the app occasionally hangs on the message list page, especially when going from landscape to portrait mode. Sometimes it recovers, other times you have to kill it. My guess is that it’s doing a remote call and the UI is waiting on it to finish when it shouldn’t be 2) drilling into the to and from fields. Apple iOS makes this easy - you can click someone’s name to find their phone number from you contacts and call or text them. 3) replying or forwarding specific threads in messages is cumbersome. Gmail buries this action in an ellipsis when it needs its own small icon. Apples iOS app does this well 4) unified inbox, starred and sent messages for multiple accounts - all the other apps do this well 5) message snoozing - outlook for iOS and mail (fka gladly do) do this well 6) Dropbox integration for file attachments
NEW VERSION IS FRUSTRATING!
by AmyPiac on 2017/09/22 15:38
I procrastinated updating to the new style version for months, because I depended heavily on this app and loved it. I finally caved and have been using it for about a month now. And it just frustrates me! The badge notification for new mail doesn't always go away after all messages are read. Adding attachments is cumbersome now; it automatically imbeds them in your message and you have to individually select each to make it an actual attachment - and the app always freezes; I have to close it out and reopen it to get them attached properly. The option of "mark as unread/read" no longer exists (SINCERELY miss that). Also, if I open a new email from iPhone's drop-down notifications (banner), I can read it in the gmail app fine - but the app keeps it as unread until I re-open the app from the home screen and view the email again. I don't get it?! Those are my biggest complaints. I like just being able to swipe to delete, but that convenience isn't worth the loss of the other features and the frustration.
A truly terrible app
by Lkanapp on 2018/05/26 17:57
I don’t write reviews but the gmail team sent me email saying Big Brother had seen I wasn’t using their app, so I had to try it. I use Apple email so I will compare. I have six email accounts (3 google, yahoo, att, Apple). Apple lets me see one integrated inbox or I can choose just one. Gmail makes you switch between each one every time by selecting a tiny circle on the bottom left or three lines at the upper left. Very cumbersome. Apple uses Settings for my email accounts, all easy to use and all the same to create. Gmail makes me go through hoops to attach the other accounts and the inbox for each account is tied to one of my google accounts, so they share inboxes and I have to decide which of my 3 gmails to use and remember for the other 3. Apple lets me see all the folders of all my email accounts and select them by showing a third window pane on the left. Gmail doesn’t do this at all. The list that comes up is only for the current of my 3 gmails. No folders from other accounts. Apple pops up a window for new email that fills middle third of screen with the inbox/email shown greyed out in background, a nice reminder of what I might be creating a new email for. Gmail fills the entire screen with a new email and on my large iPad Pro it is very, very annoying and jolts me so, I have to close it to remember what I was thinking. This was all in the first five minutes. I didn’t waste any more time, so look elsewhere for an in-depth review.
Erasing emails
by Cali49erFan on 2020/01/05 05:12
The only thing I have against gmail is you can’t delete multiple emails at the same time am talking about the mobile/app version. It would be cool to have an option to delete multiple emails at the same time. I’ve had gmail for 10 years now since 2010 I believe and it’s alittle annoying but not that big of a deal....you can’t delete multiple emails at the same time. Is there a reason why you guys don’t have that option?? Other thank that gmail is the email option to have. I had yahoo as well but my account was hacked and my password was changed that was the second problem I had with yahoo so I stuck with gmail as my primary and there hasn’t been any one mess with my account. Thank you hope you guys had that option in the future am sure that would help out a decent amount of people. Thank you
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