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The Best and Most private photo and Video App for iPhone/iPad/iPod touch. Millions of people trust private photo Vault® to keep their photos hidden. Top 100 Photography App in USA, Korea, Japan, Taiwan, India, Italy, Finland, UK, South Africa, Egypt, Mexico, Malaysia, Australia, Hong Kong, France, Ireland, Germany and many more countries. Reviews: * * * * * "Wow, I have been wanting a way to hide some of my photos for a while, this is a perfect solution." * * * * * "Exactly what I'm looking for, can organize albums and even 'hide' others that I feel I need to." PROTECT YOUR "SPECIAL" PHOTOS + VIDEOS • Password Protected App Entry       • Pin Lock       • Pattern/Dot Lock • Password Protected Photo Albums       (Keep people out of your private albums) • Break-in Report: Photo + GPS • Decoy Password PHOTO MANAGEMENT • Create Albums right in the App • Import/Export from Photo App • iTunes Syncing • Wireless Photo Transfer • Email Photos • Text Message Photos PHOTO VIEWING • Image Gallery • Slideshow • Intuitive Interface just like Photo App VIDEO SUPPORT • Import/Export from Photo App • Watch Videos PRIVATE WEB BROWSER • Browse the Internet Privately • Download Photos directly to the app * * * * * * All your photos stored in private photo Vault are 100% private. Your photos are only stored on your device and are never uploaded to our servers. We have no ability to remotely access your photos.
Amazing app
by WormWza on 2020/05/29 06:25
I wrote amazing app and put 4 star because my photos don’t upload I have to screenshot them and then import my my camera the hold picture thing always doesn’t downloads
add email
by rawezh akki on 2020/05/29 03:23
try to setup the app with email to recover the things
New uploads
by LuckyJ74 on 2020/05/29 01:33
Would be better if new uploads where on top when opening app. But it’s still a good app.
Mis fotos
by ironz28 on 2020/05/28 21:29
Cambie de celular y cuando abrí la app perdí todo lo que tenía guardado aquí
Can’t think of a better app
by Bsjdhemrbrujdhdh on 2020/05/28 20:26
I don’t use all the features because it honestly works so well with just a few of them def glad I bought
Best app, thank you!
by Malexiphoto on 2020/05/28 03:44
Sorry it took so long to review...hella worth it!
Great
by SecSek on 2020/05/28 01:15
Great for personal secrets!
Perfect App
by DJ Fancy Ken on 2020/05/27 21:26
Good
Awesome 👍🏻
by Leia4582 on 2020/05/27 16:01
I got this app, to hide stuff like YouTube videos I didn’t want my mom to see. But then that turned it to having 5 albums with lots in them. Over all great app!
No customer support
by Charleypazos on 2020/05/27 08:23
Got locked out and have had no response from the developers
Great App!
by Semper Cop on 2020/05/27 07:37
Great app!
Good program
by hoars2006 on 2020/05/26 22:49
Very very nice program
Upset
by PCM26 on 2020/05/26 17:59
I’ve had this app for years. With several phones, and even my ipad. but all of a sudden, all the photos are gone from the ipad, it’s as if I this is a new install. Zip. Zilch. Nada. I’ve written to support, gotten no answer.
Back Up
by sarahcutiee3 on 2020/05/26 17:13
I’ve lost half of my photos because they aren’t backing up on here
please help?
by Mak Raine😘 on 2020/05/26 15:38
this app has been working good for me. my only issue is that i save photos or quotes i have saved to post. it does show up in my camera roll, BUT it doesn’t show up when i try to post on instagram or snapchat.
Great app
by Ak john 1981 on 2020/05/26 15:15
But why is the app picture or display sooo obvious the point is to hide and hide and show we got stuff lock in the app
Great one issue
by Bahala00 on 2020/05/26 12:39
When ever I back up app to ICloud or my computer. Which I back up on a regular. App does not sync pics. I have my pic more and more ever day that a blank. Why is that? What’s going on.
Passcode recovery
by juda Hernandez on 2020/05/26 04:49
I’ve been trying to recover my passcode but I can’t seem to get a hold of any a support team. Please help me with this issue
Best photo vault app
by Cashhman on 2020/05/26 04:23
Worth the $2 or $3 I paid for pro. Can even set a decoy password. Lots of other backup features too.
Good but updates are downdates
by u77 on 2020/05/26 04:13
I enjoy this app since the beginning, I even go pro and paid the full version. To my surprise the “retouch” feature in the editing has been removed, as few other esiting tools. Whats the idea to pay in order to get less??? Hope the next updates bring the retouch feature and many more
Don’t trust this app
by Staycme on 2020/05/25 23:30
I’ve used this app for at least 8 years and never had a problem until this past year. I lost picture of my daughter that past away that I can never replace and I’ve tried to email for support a couple of times and they will not even respond. Every single photo from all these years are gone. I’ve switch phones over the years and it was always backed up, but this time they were just gone. It’s like I started a brand new photo vault. Very very disappointing.
Confidence!!
by Stndt Concerned on 2020/05/25 11:04
That is my definition or my thoughts when I think about this application is a sense of confidence that my pictures are well protected 100%.
I can’t open my app idk why
by nooo a on 2020/05/25 00:20
Can u plz help me
hacked my phone
by bull💩💩 on 2020/05/24 21:45
this app caused a virus.
Important. plz help me
by Rezzza719 on 2020/05/24 13:55
I had a video in this app that i hiddend it. That video is very very important for my life. if i cant fix that video i will lost my life. I need that video for the court to show my innocent. Plz help me how can i fix that video??? When i want to export it i see this error : PHPhotosdomain error -1
The best app !!
by ricky619mx on 2020/05/23 00:40
So happy with this app.
Free and awsome
by 69439 jej on 2020/05/22 23:54
It’s free zero charge and amazing
Excelente
by Louuuuis on 2020/05/22 23:25
Me gusta mucho esta aplicación
Doesn’t work anymore
by INeedToUnsubscrive on 2020/05/22 06:31
It crashes upon launch
iCloud Sync Support PLEASE!!!
by jonnswift13 on 2020/05/21 19:05
Please update to allow iCloud sync so I can access my albums on my other devices!! Please!!
Opinion
by wiijji on 2020/05/21 06:42
Great app
My hiding spot
by little hellion on 2020/05/20 23:07
I like to hide pictures I don’t want certain people to see till I’m ready.😡😡😡
Thank u
by sow nice on 2020/05/20 18:35
Thnx
Finally, A BB-Proof Photo App
by Jonathan_Appleseed,003071778 on 2020/05/20 16:11
I ❤️ that this app enables users to preserve their pictures in an app free of government-spying.
Bug Issues
by Anglexial on 2020/05/20 14:53
This is overall a pretty amazing app, although there’s a few issues. When importing images into folders sometimes the images are imported into the beginning of the folder or in a random place in the middle not at the end. This means I have to slowly drag every image I imported to the end to keep consistency. Also as well when playing videos the UI pops up every time the video replays and blocks out parts of videos if the video is short which is kind of annoying (might be fixable with premium version).
Love it
by Akilah31 on 2020/05/20 02:46
Keeps what I need private private 👏🏾
YOU WILL LOOSE YOUR PHOTOS 👎🏽
by NIKO2C on 2020/05/19 17:40
Don’t use this app unless you it doesn’t matter to you if you completely loose all your photos. My iPhone dropped and so I had to buy a new one.. my phone was backed up daily.. but when all my apps loaded photo vault didn’t reload any of my years of pictures and my passcode doesn’t work and I have the “pro version”. I reached out to the developer numerous times and they have not reciprocated my emails. Don’t be fooled by all the we have thousands of users. After reaching out to them they recharged me $4.99.
Love it but
by YellaBoii on 2020/05/19 06:36
I decided to try a different app out. I reached out in regards to my app crashing on my iPhone 6 and they have yet to respond. I’ve used this app for years, and think it’s time to part ways.
Erases your things and downloads back to phone are a nightmare
by antoquinones on 2020/05/19 04:02
I once used to love this app, now is the last thing I would download. It has erased numerous videos that I stored without a backup. Also tried downloading all my photos to change this sh**ty app to another one and I could not pick more than 5 photos to download without the app crashing. There were times I could only download 1 photo at a time. Horrible
Unsatisfied
by tiiiiiikkkkkkkaaaaa on 2020/05/18 20:42
I have had this app for years and the back up from phone to phone had never been an issue. I am sure I have my email as backup bc I have received password recoveries before. However now it seems to be a problem due to the new 4 digit pin. I have reached out to the developer many times through email and have not even received a response. I have saved sensitive pictures there which I had hidden for a reason and now I can not get them back and the developer has not given it the importance necessary. If the developer is not a serious business man then this app losses a lot of credit.
Lost tons of Pictures
by gymnogirl on 2020/05/18 19:11
I’ve been using this app for years and have loved it until one day i logged in and got some error message about not being able to decrypt my images and now most of my pictures/videos don’t load and just show up as grey boxes. Pretty upset I lost hundreds of pictures/videos.
I love it!
by Cherryavery on 2020/05/18 13:42
Very nice app......
:)
by inosuke:) on 2020/05/18 05:56
:)
It does everything it’s supposed to do. Works well.
by Kandisd on 2020/05/17 23:31
Works very well.
2019March App Crash
by Ousar on 2020/05/17 23:23
Please guys who had the problem with loose of all photo and videos in march 2019 and solved the problem please help me to find out how to restore all of them , i had 1000+ pictures in this app and suddenly they all was showing lile a black picktures , all of them , i keep trying to solve it, but i cant SOS HELP
Lost my picture
by lost ny pictures on 2020/05/17 21:08
Hello, I’ve used this app for years and had no issues up until a few months ago, I had around 1000 pictures that are not Abel to load, and I’ve tried everything to get them and I can’t....help
Favorite
by azeerz on 2020/05/17 20:34
Favorite
Good
by sharyty200979 on 2020/05/17 02:58
Very good app
I love it
by برنامج رائع يستاهل ٥ نجوم on 2020/05/16 23:35
I love it
Not backing up pictures
by deefore73 on 2020/05/16 05:18
I keep losing all my pictures anytime I get a new phone. I recently got the iPhone 11 and I lost all the pictures I had saved.
recavery password
by leila.65 on 2020/05/16 02:04
hi . i have this app for years but suddenly when i was enter a password this app told me your password is wrong,while my password correct!!Why doesn't the backup option allow me to back up my password? why didnt have option to suuport until i recovery that my information????Please help me ihave a lot of important information
Started using this app this week
by tascholl on 2020/05/16 00:50
Started using this app this week. App looks great but have noticed two problems copying photos to other apps. TextNow the text you enter gets sent but the photo doesn’t. With Kik it gives you an error msg in the app and says try again. Any help appreciated.
التطبيق جميل جدًا ولكن نريد الخدمات السحابية حتى لاتخف من ضياع الفيديوهات و الصور المميزة Good
by MR.M66 on 2020/05/15 20:49
Good
help!!
by t-t-t-TodayJr on 2020/05/15 13:47
i had over 100 pictures and i got with my ex and deleted the app i had my email put in can i get them back?!!
Really good. But ...
by seth levine on 2020/05/15 06:50
I love all the features this app has and i think it's definitely worth the upgraded pro version. But i do have some problems. One is while the inclusion of a built in browser is amazing. I wish it had a tab system. At the moment you can only have one site open at a time. Another one is kind of a nitpick but when I'm screen recording with my phone i wish it recorded audio. Now i know this is probably a security measure but nevertheless. I used it before they took it away and it was useful.
Why don't you add A iCloud Sync ?
by sji7272: on 2020/05/15 05:14
Why don't you add A iCloud Sync ?
Reliably Keeps Photos Safe and Secret
by HeyThereHoThereHiThere on 2020/05/14 22:02
This app has done a great job of keeping every single one of my photos safe for about 6 years now. So I thought it finally deserved the 5 stars. Thank you for a reliable place to store my most treasured photos.
Love the privacy
by Story line, Chapter flaw on 2020/05/14 20:48
I love how I can put what I need away and no one can tell. Don’t like the ads.. I dont think putting pictures of ur loved ones or family or friends needs to have ads pop up or scroll by. Unnecessary to have... So that’s why u get a 4star! Get rid of the ads... it would b better!
Mohamed
by mkhokha on 2020/05/14 18:10
I like this app
LOVE IT
by Omaha me on 2020/05/14 15:35
totally in love with it. but i locked myself out of a folder i didn’t mean to make and i can’t delete it or anything. other than that i LOVE the app. i definitely recommend
This application randomly disappeared one day.
by i002101 on 2020/05/14 14:39
Cannot get this app maker to respond to two separate inquiries as to what happened so I’m now out a good 80 pictures and cannot see where/to get them back. App doesn’t have a login option once deleted. It asks you to register as a new user and never gives an option to sync from from iCloud. Please respond to my previous two contact attempts!!!! Very bizarre and suspicious way to manage users pictures, to delete the users app on the iPhone without asking.
It's great!
by Austinite29 on 2020/05/14 14:15
Just an amazing app! So easy to use!
Won't restore my previous purchase but otherwise ok
by Nic.treynolds on 2020/05/14 08:02
Won't restore my previous purchase!!!! Other then that
It’s been 1 year
by NikCubi on 2020/05/13 21:19
1 year since your update ruined 100s if people photos with no resolution of even attempting to give a s%!t. Thanks for not caring or getting back to the emails.
Still the best available
by ForgottenNombre on 2020/05/13 20:59
Update 5/2020: still the best and simplest app available for what I wanted. I’ve tried all the apps, and none are as simple at straightforward as this, a repository for private photos and videos. Glad to see the iTunes transfer return. Thanks.
Love it
by Prettyboyww on 2020/05/13 20:08
👌🏾👌🏾
Excelente
by Emmgt on 2020/05/13 14:07
Excelente
I need help
by mochaamorocha on 2020/05/13 13:35
Like 2or 3 years ago I create im1 account with u guys and I used to have a lot of pictures there but I deleted he app and now I’m trying to get back because I need one pic the I have there but I can’t see it because when I put the email u guys just give me a new account 😔
Edited videos revert back to original when saved in vault
by adam5543 on 2020/05/13 12:56
I like the app. It does what I need it to for the most part. However, there is one big problem. When I edit a video using the iPhone photo edit feature, and save it into the vault, it reverts back to the original unedited version in the vault. I can save a new clip of a video on my phone and put the clipped version in the vault and that solves that particular issue, but I can’t edit the lighting or anything in a video because the app will revert it back to the original in the vault. I emailed the developer about this issue several months ago and got no response. It’s a shame; I paid for the app, and I’d like to keep using it but this is a big problem for me.
Dark mode
by King_sean365 on 2020/05/13 06:31
I would really appreciate it if there’s was a dark mode version of this app.
شكرًا
by قلب اسد on 2020/05/13 05:11
شكرًا
Great app
by ashik734 on 2020/05/13 05:01
Great place to hide pics
Lost all my photos
by Laurenc16 on 2020/05/13 04:50
I’ve used this app for years then one day it acted as if I didn’t have an account. Then my husband’s app did the same thing. Very disappointed!!
Great
by tony 1927 on 2020/05/13 04:14
I love this app, it always runs smooth and I never have any problems with it!!
Excelente app
by Proyecrpq on 2020/05/12 18:08
Sirve para guardar imagenes como tarjetas de Crédito y otras imágenes importantes la uso a diario y es rapidísima
Amazing!
by grintone on 2020/05/12 11:49
Love this apo
Does the job!
by The_Ninjaneer on 2020/05/11 05:02
Simple app that is good to keep sensitive documents on your phone
Lost pics/vids after update!
by Thegenius717 on 2020/05/10 22:09
I updated to the newest iso i check the vault and pics/vids were there, i even exported some of them. i check the vault at a later time and they were all gone. lost my pics/videos, is it anyway to get them back?
Restore!!!!
by REZA YAREMZAHI on 2020/05/10 16:16
Some guys lost their things on restoring thier moble! But not for me, i have changed my phone from iphone 5se to iphoneX and then iphone 11pro max, but my all documents and all pics completly restored, And more important i have lost my iphoneX, but i haved backup file of my lost iphonex on my laptop which was 6 month old, then i buyed i new iphone wich was iphone 11 pro max then i restored the file to the new phone, Gues what guys my all files and folder come backed!!! And i found my all things again, thank to photo vault, But a am sorry for guys who has lost thier all files, and i know how at sound, and i dont want to be in thier place, But i love this app and every time its work not good but great for me, si thank u alot for this app, and i also use pro version of this app, and its 4 year i think, So 5 star from me....
Says “Free” But Is It?
by NessContre on 2020/05/10 03:35
The ability of biometrics or Face ID is phenomenal, it makes logging in a breeze. I just wished I could choose whether or not I need to enter a pin to get into my files. It becomes a little tiresome after a couple times. On an another note, the decoy vault concept is very intelligent because someone nosy that’s close to you could easily guess the pin and get in. Or at least that’s how I use it. And I believe it cost extra, like $5 which less than what I spend on a crappy coffee at Starbucks and I bought it without hesitation. It could have been $15 dollars. I love the decoy mode. P E R I O D.
Great app but a few suggestions
by Drake2535 on 2020/05/09 22:47
I like all the features this app has so far, like a decoy password, a built in browser, locking individual albums, etc. but there are a few things I would also like to see. I would like to see a dark mode, because the white background is too bright, especially at night, a private browsing mode, so it doesn’t save your history at all, and finally a place for notes. I know that this is really only meant for pictures and videos, but if all these things could be added in the future, this would easily be the greatest app like this I have ever downloaded. 👍
Help
by Temi83 on 2020/05/09 18:17
I did a reset and delete on my old iPhone and now can’t find all my pictures on this app again some help .
Es buena por ahora me ha funcionado bien
by Apokalipzis on 2020/05/09 17:23
Y es gratis
Pah la er
by be na day on 2020/05/09 07:49
Hahaha
Videos won’t play anymore
by thermokool on 2020/05/09 06:39
Can’t play all the videos I stored in the app anymore.
LOSS OF FILES
by Tony721 on 2020/05/08 23:34
I’ve been using PhotoVault for the last year. I’ve been using PhotoVault of course for the safety and privacy of ourselves and those that our close to us. But the recent update has been left me unable to even use the application let alone access the data within it. If there’s a chance that a new update can protect the previous, I’d go back to recommending the application but if not I will be forced to switch to something with more security and reliability.
Super cool pour mes photos
by serge froid on 2020/05/08 17:02
C’est propre
I got hacked
by cgjj mloh. m on 2020/05/08 06:04
I wish I could give no stars I downloaded it because of all its good reviews but it ended up hacking me my apps started glitching but I thought it was just my phone but no the app made my apps glitch and wouldn’t let any other apps access my camera I uninstalled it but didn’t change anything everything was still not working so I had to fix my phone just don’t get it unless u have a phone u don’t use if u do install it you will probably get hacked
Frustrating
by Justanickname3 on 2020/05/08 02:15
Tried the free version first, seemed to work ok but would not play videos, they crashed the app. Decided to try the pro version and instead of updating the free version it installed a separate app so now I have to figure out how to get my pics and videos out of the free one to the pro one. Don’t know if it will play videos yet.
Please I need someone to answer me
by Seetah8 on 2020/05/07 02:42
Most of my pictures are disappeared I don’t now why I have been sent lots of emails but no one answer!!
Beware
by muaz abdul on 2020/05/07 02:09
Lost everything inside as it said password is incorrect. Tried resetting never received a password 🥵🥵
Lost 100s of photos
by Seetom on 2020/05/06 19:11
A recent version of PhotoVault has resulted in not being able to open 100s of my photos and videos in dozens of albums I have created over several years. Developer has not replied to my last 2 communications. WARNING TO ANYONE USING PHOTOVAULT: you better have reliable recent backups of every image you put in PhotoVault AND YOU BETTER BE PREPARED TO SPEND MANY HOURS TRYING TO REBUILD YOUR ALBUMS IF YOU USE THIS APP. Not for me anymore.
Recover My Photos
by Missing Pics on 2020/05/06 18:25
DO NOT USE THIS APP. I did an update a year ago and lost all my pics. I have contacted Photo Vault 37 times requesting that they restore my pics. Nothing from them. I received an update which I did and pics are still not there. Please provide some customer service and restore my pics please. DO NOT USE THIS APP!
Lost every
by dopechevy on 2020/05/06 02:36
Please help ive had the app for years since like 2016 or more today i got on it and everything was gone i hd very important photos about 300+ photos and now i have nothing
Fake reviews for this app, don’t trust!!!!!!!
by RonBritton on 2020/05/06 01:17
You’re better off buying a flash drive than this piece of crap! Payed for it, then a couple of years later they had an update and suddenly I was spammed with ads. It’s supposed to save to the cloud, but with new phone content was not retrievable. Now all of my videos with new phone have disappeared (with however many pics). God knows where they ended up.
Pattern Lock and passcode
by iamhasan7 on 2020/05/05 23:52
I forget my passcode and pattern. Now I can't open the app. So how can I get rid of the problem. Please help.
BAD APP
by f.b.19@2022 on 2020/05/05 13:12
This app has a bad quality, When i wanted to log in the app refused to logged me in. However my photos are there and my memories aslo. What can i do to fix this problem??????
Wow man
by texasgamerguy on 2020/05/05 03:51
So I’ve had this app for a long time, around 2 years now. I’ve deleted it once before but I brought it back because of how good it was. Well I logged in the other day and the entire app was just gone. I was like “wth” so I decided to load a backup to try and bring it back. The first backup is from 3 days earlier and the app isn’t anywhere to be seen. I do it again with one from 2 months back, and this time the app appears, gets a little over halfway on downloading and just poofs away. I even took a SS of its status before it disappeared, but it only showed it in the App Store and not in the home screen. I was using my old iPad mini for all this, and never had a problem before!
Help
by magddalinna on 2020/05/04 20:20
I can’t open and please help me😭😭😭😭
Don't trust this app to make backups to iCloud.
by Nickname1122339 on 2017/07/29 20:58
I've been using the pro version of this app for about 4 years. Currently it's pretty well developed. The only issue I've ever had was losing 400+ pictures/videos due to the app not backing up to iCloud (2 years ago). I lost my phone while on a trip in Europe, after returning I tried a backup only to find that all data within the app was lost (literally as if I had never used the app before). I tried a fresh backup several times, each with the same results. Going into detail: I used photo vault for 2 years prior to the loss of the phone. I had pictures in my stock photo album that were dated same as some photos in the photo vault. The backup recovered 700+ pictures that were in my photo album (and other apps/app data) ... some dating up to just a couple weeks before I lost the phone. Basically I guess photo vault was never backed up, while just about everything else was? You'd think after paying for the pricey Pro Version and 2 years of constant use, there would be some element of assurance... I have had little use for this app since losing everything.
Great App Until You Lose your Phone and all Pictures are Lost
by Brytalozy on 2019/09/09 18:31
I have been a regular user of photo vault. I started with the regular version and then paid to get upgraded to the pro version. Everything seemed fine even until I lost my iPhone in summer 2019 during my research trip and had to restore/recover lost data. Lol and behold, not even a single one of the over 3,000 archival/research document pics that I got and moved to the vault were restored; I mean, not even a single one. I tried restoring from my itunes and iCloud yet no way. Never trust this app to recover your lost photo files. To make matters worse, I wrote several emails to the developers and even went to their company website to lodge a request to Legendary Software Labs LLC and not even a single response. At least, if you cannot solve the situation, calm your clients and respond to a single request. I cannot believe that after paying the monthly fee, I cannot even recover any thing. I felt frustrated because I so much believed in this app and even got my friends to get it. Now, I am lost and disappointed to say the least. Thanks but no thanks.
Tech Support will not reply
by Vin_D on 2019/04/06 03:53
First off I’ve used this product for years without any issues. Recently they released Ver 10.3 I believe and it was automatically downloaded and updated my app. I noticed there must have been an update after seeing a much improved editor when I edited a vid. I closed the app, reopened it 15 minutes later and all of my files were encrypted or at least I’m assuming that because over 3,000 pics & vids showed nothing but the grayscale wave in all the directories. That’s it, the only viewable file out of almost 3,000 was the one I edited. I’ve tried texting, emailing, copying, etc out of the app but nadda! I have pics of everything critical in there. My last backup was over 3 months ago. That puts me out of almost a thousand pics & vids. I can’t get a Tech support reply, I’ve sent multiple request for help but nothing. I’m very frustrated that their success has given them a sense of complacency to my need for help. I have almost 75gb of data (+-3000 files)that only shows up as a defective wave. I need those pics to access accounts created in the past few months. BE WARNED-Back up you iPhone on a frequent basis. Help!!!!!!!
Photos disappeared then got restored
by natasha-k on 2017/06/01 02:44
Just like another user who seems to have just reported the same problem on March 17, I've used this app for years without any issues. Then one day I logged in and the app acted like I had just downloaded it, and all my photos were gone -- same exact story as "Thedoomsong" user described. I also never deleted and reinstalled, no issues with my Apple account. iOS still thinks that the app has my photos based on the total amount of storage used by Photo Vault, but the app doesn't see them. I've reached out to customer service twice to see if I could salvage the photos and got no response. To say that I am frustrated is an understatement. UPDATE: I never heard back from customer service, but the app did get fixed. I saw a note about a bug fix in the latest release and, thankfully, my photos are back. The folder names are gone, but that's nothing in comparison. Thank you, app developers!! I really appreciate that you got it fixed!
Not a good look
by Mondo Rondo on 2019/08/08 07:43
Since starting high school I’ve had a lot of use for this app. Starting in 9th grade I asked my friends what app I should use to store photos and they recommend this however, I wish they didn’t. I went along my high school journey quite smoothly using the app with minor or little problems but now I just finished my senior year and I am about to enter college and my photos are completely erased. It’s been like this for at least 8 months maybe a year. I had two albums inside the app. One for videos and one for pictures. All 600 pictures in the picture album have become corrupted because they all show a standard image. However with my videos I can say that around only 30 out of 130 videos are corrupted. I don’t know how this occurred and I’ve Tried everything to get them back but nothing has worked. Keep in mind when you add any photo or video to an album they give you the option to delete it from your camera roll. I did this and now the pictures and videos are lost forever I guess. So if you plan on using this long term I would suggest finding another app because you will be heartbroken once you see everything is corrupted. :(
Cool if it worked
by Musaabo on 2019/09/23 22:50
I use this all the same way everyone else does. Needless to say after an updated about a year ago, all the photos and videos I had disappeared. The photos and videos are still there but they don’t show and causes the app to crash. I reached out to support and they informed me that this was an issue <300 of a million people were experiencing and that an update was coming. After no luck I figured id upgrade to the premium app hoping I can restore the pics. After a year and several phones, the issue still persists. I figured I’d try the WiFi sync which I got to login but once I click the album, the app crashes on my phone and the page won’t load. I tried to export the photos and the same thing. Needless to say the developers have yet to address this issue and are blaming the way the phone is backed up, yet all my other apps seem to be working. If the photos are still there, it seems the app is failing to open them correctly. Hopefully they find a solution or a work around. Avoid the “first of all I’m sorry you’re experiencing this issue” response and resolve the issue or provide me on away to recover my stuff.
Great App
by Hi surfer on 2018/10/08 21:11
I just purchased this because the one I was using will not work with iOS11 beta. Photo Vault does everything pretty well including getting my photos imported easily from the camera roll on my phone as well as importing photos from my Mac using iTunes which is the way I always imported large numbers of photos from the Mac. The Touch ID is also greatly appreciated. As a major improvement I would like to see the library separated into a "local" and "iCloud" libraries so the cloud version is automatically and always synced with your iPad. Overall I'm very pleased with Photo Vault. Since I wrote this, I’m finding that my new iPhone XS on iOS12 refuses to work when using iTunes sync. It downloads the photos into the iPhone as if it’s working properly(and taking up space)but the photos don’t show up within the app. Right now the only way I can transfer photos and videos from my iMac is via WiFi sync.
Torn About This App
by Major_Ursa on 2019/03/27 15:06
The update to 10.x seems to have corrupted all my photos on my iPad. I had a lot of photos on there but now they just show white squares that won’t open and I can’t export. I’ve been using this app for 3+ years without issue before this update and it’s been great but now I’m really concerned about sticking with it. However - on my iPhone, the update to 10.x hasn’t messed anything up (yet, fingers crossed). Maybe it’s because I haven’t opened it as much or at all between minor updates in the versions 10+ and onward or maybe it’s because I only have 3 albums and a much smaller number of photos. Also it could be that all my iPhone pictures were imported through app extensions while on my iPad I used the web import feature a ton. I honestly have no clue why one device works and the other doesn’t. For reference: my devices are an iPhone XR and iPad Pro 10.5” both running the latest version of iOS and this app (10.3). Hopefully this info can help the developer nail down these issues
Awesome app, just one little thing missing!
by Lett2icia Freitas on 2019/02/11 00:00
This app is great. It’s extremely safe because you need a password to open the app and another password to open the hidden albums (if you want to be 100% safe, you don’t necessarily have to). The only thing I think is missing is that I wish the app would save my pictures on my “profile”. Since it’s deleted from my phone and hidden inside the app, you would think that the pictures are saved on some type of cloud or inside the app itself but it isn’t. I switched phones and lost many pictures and videos because I didn’t think of downloading them onto my computer before switching phones. I also hoped that since I use an email and password it would save them somehow but it’s not the case. Regardless I still have the app on my new phone and at least now I’m aware of that so I can take care of it before I ever switch my phone again.
Great app! I’ve been using it for years, but...
by Rafy jr on 2018/06/11 05:52
The app is definitely great! I have used it since 2013. Here’s my thing though: I downloaded it for the first time on my dad’s account. Later on i created one of my own, which was no problem. I’d just go into my dad’s account to download it and that’s it. Last time i changed phones, i had been with my old one for a long time. I downloaded the app from my account but it gave me no option to retrieve the pictures (that, by the way, i had not saved anywhere else) unless it had been downloaded from the same account. I thought it was safe and put it off because i had forgotten my dad’s password. I just re-downloaded the app, from my dad’s account this time, and i cannot find an option to retrieve those pictures. And I cannot find a “Contact us” option. I’d appreciate if something could be done about this. I’m sure i’m not the only person this has happened to. If you, developers, could contact me, please do so.
Great app
by agamemnoch on 2017/05/19 14:01
Great free app for those photos and videos you want to keep private. Easy to use interface. Auto delete option for photos your switching from your camera roll to the photo vault. Pay a smallish fee if you want to add more than two folders or just do like I do and put everything in those one or two free folders Since their doesn't seem to be a limit on how many photos or videos you can place in a single folder. Never used the I-Tunes folder option so I'm not sure how that works but the basic use of keeping those private photos and videos locked up and hidden is great. Also when activating your app usage by the home button double tap the last photo you accessed is sometimes temporarily displayed on the screen before it switches to the password enter screen. I believe they fixed this though.
Great app for hiding photos and videos
by Wsidell on 2017/05/17 23:26
This app is pretty much the original app to password protect photos and videos on iPhone. I have had it since the beginning and the password protection is a really nice thing to have on your phone. I highly recommend this app to everyone. The animated gifs work really well, photos load quickly, and I no no longer have to worry about anyone looking at my private pics. I also like how you can rearrange photos in the app within albums and the albums themselves. Additionally, in the latest version, the UI has been beautified and works better than ever. The new wireless photo transfer is great now that it supports batch upload and download. Touch ID is nice as well. Please, do yourself a favor, if you are looking for an app to hide photos, look no further. Private photo vault is the best. Highly recommended. There was recently a bug that caused the app to crashed and it was fixed extremely quickly. Update: live photo support is great. Highly recommend Another great update, the team at Private Photo Vault always does a good job. I saw a review mentioning the privacy policy, and it protects the users privacy very well and does not share data with any 3rd parties. A+, keep up do the good work. Thanks for keeping up the updates!
Good
by AHsu42388 on 2018/04/14 22:53
I wish that when I re-add photos to my photo album that it would keep the original date the photos were taken. I use this app to store my work out progress photos and when I pull them out some keep the original date and some just bring it back like I just took it today. I don’t know why some save and some don’t. Regardless, I like this app the best out of all the rest because when I save to it, it asks me if I want to delete the one from my iOS photos app, which I 99% if the time do. It’s more convenient than having to switch back to the app and deleting the photo. It does the job but the ads are super annoying so I ended up just spending the $3.99 to upgrade it to pro. I don’t really need to store videos or the other features it offers, I just really wanted the long ads to stop popping up after trying to view or download every few pics.
Best photo app ever!
by Dane Charles Crawford on 2018/09/22 01:19
You can set passwords for everything and finally have your privacy! You don't have to pay for anything and you get all these epic abillities! You have 3GB to make like thousands of albums and add millions of photos, and if you delete any of your photos by accsedent and you don't use recently deletes in Photos on Iphone and maybe IOS/Android. YOU DONT HAVE TO WORRY! You don't loose any of you photos in this app! It also gives you the choice to delete those photos from camera roll, while you add them to your album! That's some juicy proof. You make you albums by typing the password and the name then adding photos and finally your done. Basically 10 clicks to save all of your videos and photos. Anyone can afford this! Anyone can use it! And anyone can have personal privacy! All with a completely free app.
Love it so far
by Grizzleebare on 2018/11/09 18:09
The Ap Opens lightning fast unlike the calculator vault that takes forever to open if it does at all and usually takes multiple tries. You do have to upgrade this Ap if you want the Ap to do what you downloaded it for, but that's just business. So far I am very pleased so far. I also like that I can move pics in the folders and edit them there and it's all seamless and very easy, also not available on the previously mentioned Ap. A nice upgrade/Fix would be to have the option to see the folders in a Grid/Window option along with the default vertical folder view and folder auto-alphabetic orginizing would be Stupid proofing what I already do myself. NO COMPLAINTS thus far, I highly recommend this Ap!
Love this app.
by Morzillian on 2017/10/05 01:19
This app does anything you could ever hope to have in a photo vault app. It has a Password lock, it locks whenever you leave the app, it even has a DECOY so you can, if you want, tell people about it and have innocent pictures in the decoy section. Sort of a “hidden-in-plain-sight” thing. It allows you to delete the pictures you import directly from the app, and it saves their original quality. Their support website is helpful and to the point, and very easy to navigate, just like the app. I have very strict parents tbh, and that’s why I use this app. It’s by FAR the best out there. I have a really, really big amount of appreciation for this app and I would totally donate a few bucks via in-app-purchase to ensure it stays awesome.
Does the job
by exzisd on 2018/01/10 19:57
I have been using this app since the iPhone 5S and recently upgraded to the iPhone 7 and the app works great on both but even faster on the 7. It’s a great way to organize your photos into folders and keep your camera roll clear. I often take photos for reminders or save screenshots and quotes to my camera roll so with this app I can keep those saved while keeping my camera roll reserved for photos and videos I take. I can also keep photos I don’t want others to see locked in this app. I like the added layer of security so that if your phone goes to sleep or you change apps it is automatically locked. On your multitask screen you will only see the lock screen of the app if you exit out.
Update
by Ihatemosquitos1968 on 2019/04/16 21:16
Upon updating to 10.3, no longer able to transfer photos from pc to iPhone via lightening cord, via iTunes. Prior to the latest update, there was an “iTunes Album” where the photos would be transferred but that is gone. Now, there is only a “main album“ but photos can’t be transferred there with cord. The only option for transferring photos from PC is via Internet, which defeats the purpose of privacy in “private photo vault“. Hopefully, this is a mistake and will be fixed but until then, very disappointed. Update: Received reply reference this issue. The iTunes folder will be added for the next update allowing transfer of files via lightening cord. Great attention from app developer. Thank you!
Lost Data !!!
by Gotu6665543 on 2019/04/08 12:09
I have the Private Photo Vault Pro version and it worked great for a couple of years, but since the recent update I have lost about half of my data. The data lost now appears as a white square with no thumbnail image. When I tap it, it opens to a grey and black background with a wavy line. Another review posted 3 days ago mentions the same issue after the recent update. This is true for about half my folders while the other half are still good. This took place directly after the recent update. There has been another recent review posted saying how someone after the recent update also noticed white squares instead of thumbnail images but was able to resolve them by scrolling up and down, I also noticed this at first but then those stopped working and half my data is unviewable. Is there a resolution to this? I do not have a backup. I also noticed the itunes share option is missing since this recent update.
Upload via iTunes?
by Alejobulala on 2019/05/29 21:40
I’ve had this app for quite awhile and it usually worked well. Now I noticed that much of my saved data will not open. It’s as if the encryption change rendered much of my library useless. I have since deleted and reinstalled the app to my phone and iPad, but now I’m noticing that when I try to upload my data back into the app via iTunes it does not show that anything was added. The app is definitely holding 20+GB of data (at least it shows it is holding that much when I check individual app storage) but it is not in the “main album”. Is sharing via iTunes still an option or is it only via wireless upload that the data will actually take and show in the app?
Excellent, but needs a more conspicuous app icon name
by Jim165 on 2018/07/12 18:46
Been using this app for 1.5 years. Never really had a problem with it during that time and the methods of moving stuff from web/storage directly to the app is good, especially if you are connected to iTunes. Ideally, it would be great to have the app included in the bottom drawer so we could possibly save stuff directly and bypass the photo library...that would be huge. Finally, for those that lose pics when a new phone is obtained, all you have to do is do a full backup of your phone to iTunes manually before switching phones....you won’t lose anything then, but it would be nice to have iCloud backup for those not using iTunes.
Love the pro version
by Calatelpe on 2018/04/15 12:28
The free version is good enough, but I really like the pro version. While the security features are nice, and top notch, I’m more into the way I can organize everything versus Apple’s native Photos app. You can’t cloud anything, but there’s a way to run a temporary link through your device and laptop/desktop. It’s a little more involved (for security reasons), but it works. It just doesn’t remember custom ordering (you’d have to rename anything downloaded to do that). While I do not anticipate needing it, I do like the idea of a fake password to open up a private album so that alternate photos show up instead. I highly approve of that form of deception. It’s really not a bad price for all that you get.
Honestly The Best App in the Whole Store
by JCrew32 on 2018/06/28 22:05
I doubt anyone is going to read this but for my own conscience I need to say that this app is hands down the greatest thing I’ve ever used. It’s beyond simple and is a much much much better alternative to storing your photos in the normal “photos” app on your iPhone. I can make as many folders as I want, transfer photos between folders, move photos to further organize them when I feel the need to be OCD + the best best best part is that it gives you the option to delete photos from the photo folder once you’ve uploaded them to the app, which is so simple yet such an amazing feature. I don’t know who created this but Thank You Thank You THANK YOU!
NormalOne
by NormaLNorma on 2017/09/19 08:51
I love this app. You can make different files and organize your photos. Being able to go into a file, putting my finger on a photo then pushing it where I want it is a really big plus. Helps me organize them. Only problem I have ever had was clicking on a photo, after it had been downloaded, and seeing a gray screen instead of the photo. Solution was to screenshot the photo, before tapping on it, then crop it from the others and reload it to Photo Vault without deleting it. Gives you that option. I am going through all my photos now and making sure they are not gray after I click on them. Other than that, I love Photo Vault. Highly recommended.
Kara
by Bakeryyyy!!!!! on 2017/07/10 11:43
I have been using this app for quite a while now and i just recently saw the option to put a password on individual folders, so i decided to try it out and made the password very simple just so i could see how it worked, i then backed my password up to my email. The next day i went in and tried to get into the folder and i can't, i had them send "back up" to my email which sent me what the password is, and it's the same thing i had been typing in. Thanks to the app i might never see those pictures again, there's no option to change the password or a reset. i have to say i was thrilled with the app up until this point. if anyone has ever had this issue and figured it out please let me know because i would hate for all my pictures to be gone like that
Video Play back!?
by Dcurtis04172 on 2018/12/22 13:33
First off, the app is great! would and have recommended to people. However, recently I’ve noticed that when I add a new video(s) to a new folder it appears in the folder like normal but when I hit the “Play” button the video screen comes on but there’s a slash through the play button“\” and it doesn’t play. That never use to happen before. So before I give a full five stars, Can you tell me why this is happening and how you and or I can fix the problem? Thank goodness my videos are sent to the “Recently Deleted” folder on my tablet or I would have lost a lot of videos if this is not fixable. But hopefully It’s probably an easy fix so please help.
Great app so far!
by namastenim on 2017/12/03 12:35
I’ve been using this app for a while and still loving it! One thing that I wasn’t sure is to back up to iCloud. I just switched to iphone X and all my photo vault pictures were transferred perfectly although it doesn’t say it supports icloud back up! It was kind of dangerous to change my phone without checking my private pictures will be safe, I was lucky that everything was intact on my new phone. I checked my phone settings to find the Photo vault will be backed up by icloud but could not find it. I’m wondering how did it happen? Maybe I’m using the Pro version? If the developer sees this posting, please verify it supports icloud back up. Thanks!
WARNING: Data Loss VERY Possible!
by kernelpickle on 2017/10/12 09:07
I used this App for years to keep a small number of photos private, and never had any issues--until I had to replace a damaged phone, and restore it from an iCloud backup. For some strange reason, the App wasn't restored and upon re-downloading the App, realized there was no way to restore my data. I realize that guys who are stepping out on their lady, might appreciate the fact that nothing is store anywhere but their device, and are willing to take the risk of data loss--because the risk of getting caught is a far worse than data loss. I on the other hand, simply wanted a private storage area for photos that was kept separate, and wouldn't be synced to every device I own or log into! Now I've got the wonderful task of trying to recover a ton of login information, account numbers, and other sensitive info that I stored as "photos" instead of text (for an added layer of security by obscurity.) I really wish I would have thought about manually backing up that information somewhere, BEFORE I wiped my old phone, and returned it to Apple--but again, I didn't know that it wasn't part of my iCloud backup, and never even thought to check! So, just a heads up to anyone else that actually cares about their data AND their privacy--you may want to find an alternative solution!
Web view crashes too often
by Zx5000 on 2019/01/06 12:13
I bought the pro version ($3.99) a long time ago and this issue is always there with every release. Many times have I written to the app support email but never any response. The developer needs to look at the crash logs occasionally. It always crashes if a pop up ad appears and is then closed (swipe down). It will then crash either immediately or a few seconds later. Other issues are the top of the web window is hidden so that toolbars can’t be tapped, the screen also gets overlaid with a blue select layer over and over again. The workaround is to switch tabs then go back.
Lost iPhone and can’t recover photos
by Jamesrg1234 on 2019/08/29 08:26
Hi all, so I recently dropped my phone in the ocean and had to buy a new one. I bought a new phone and began downloading all of my apps over again, “photo vault” being one of them however none of my photos appear in the vault anymore. I’ve used this app for years and even bought the pro version since I enjoyed it so much however it’s a bit of a bummer I’m not able to recover my photos as I had over 3k photos in the app. The app advertises ITunes syncing so I’m wondering if maybe anyone has a solution for me? I saw people’s reviews with similar issues and the app had told them an update would be soon to fix this... that was years ago so I’m hoping there’s a solution now? It also wants me to repurchase the app. Support has not replied.
Review
by Roadking1966 on 2019/04/29 02:31
I have used this app. for years. It was easy to use and worked well. The last update has changed my opinion. It will definitely hide your photos and keep them away from the people you don't want to see them. The edit feature was easy to use and worked effortlessly. The update now has the edit words deep blue against a black background making them difficult to read. There also is less ability to edit your pics and it is more difficult now to manipulate a photo. You might want to look for a program that makes it easier to read the lettering and better edit options.
Need recovery!
by Babyraquel711 on 2018/10/19 01:24
This app is great except when you delete it or get a new phone the app doesn’t save your photos. I thought that’s what the purpose of having the app saved in iCloud and a password is for. I had hoped if I downloaded the app again and used the same password all would be restored. Not the case. I literally lost everything on 2 separate occasions having to delete the app and then getting a new iPhone upgrade. I even backed up everything with iCloud and still the app reset. I lost so much important info and photos, screenshots and more because of this. This app needs a backup app to restore what was lost - I’d have even paid for that! Thank you :(
What happened?!?!
by Legalchick627 on 2017/09/25 18:14
I’ve used Private Photo Vault for a couple of years and found it to be awesome. However now I find I can no longer export pics to my regular photo album. I watched the tutorial and followed it...I can move pics inside PPV but can’t export any to my camera roll. The screen just goes black, no “complete” showing. What happened?!?!?!? AHA!!! Update! I received a response from the developer telling me to make sure I have the most current PPV. I checked my updates in App Store and there WAS one. I updated and everything works fine. This is a great app!!!! I just wish I could change my one star rating to a 5 star...it totally deserves it!
Outstanding
by Cloudy Shelton on 2017/05/18 23:20
I've been using this app for close to two years and I've never had a problem. It's simple to use, but it's not a simple app. The only thing I have an issue with is when editing (cropping) and you hit the done button, you don't see the final image. You have to save it and then you get the final image. Size does count. Images get fuzzy when blown-up. I always save it to a copy to see how it'll turn out. If I like it, I delete the original. If not, I delete it and tweak the original until I get what I want. As far as complaints go that is seriously minor. I would highly recommend this app. It won't disappoint.
Amazing app
by OAKWOODCRES on 2019/10/22 13:25
This app is a godsend, it allows me to store my personal photos and videos of my family and friends and they aren’t out there floating around in some cloud. It allows me to sort the photos into multiple files to separate them into different topics such as Sporting Events, Family, Interests, Misc. Photos, Etc.... I’ve used this app for at least a few years now and I have never had a single problem with it. I advise that all users pay the small monthly fee to enlarge their storage capacity, it is well worth the money. Thanks again to the makers of this app for helping make photo storing a safe and much appreciated app to have.
Amazing
by BubblesTheOne on 2019/10/27 19:38
I love this app and use it all the time. There are 2 small issues with it though... The first one is that when I am scrolling through folders some photos appear white and I can’t see them. Which brings me to my next problem. You guys really need to add sub folders. I know that I’m kinda a nerd when it comes to organizing things but still I would love it you could make a Folder inside another folder. Honestly, I love this app and I think that it is worth fixing so If you fix these small issues I will definitely change to 5 stars. Thank you for taking the time to read this and I hope that this app grows to reach its full potential. Sincerely, ya boi Bubbles
Friggin’ AWESOME APP!!!
by Jellisedd on 2018/08/18 05:04
Hide the photos of your mistress from your wife!!! Noooooo problem!!!! Got x-rated pics to hide from the kids??? Perfect!!! Got selfies of yourself naked!!! Got ‘em secured!!! NO one will EVER see ‘em if they don’t know your 4-digit pin! Easily put pics in individually labeled folders! (Keep multiple babes separate!) Transfer them back to your phone’s photos without deleting them in Photo Vault. Multiple editing features are terrific! Save edited photo pics without bumping originals. PLUS... if someone tries to tap in a pin and it’s wrong? The app takes THEIR pic... sooooo you know who’s tampering with it! AWESOME all the way around!! LOVE IT!!!
I love this app, and I'd like a new feature for ease and convenience.
by Essence24 on 2017/12/05 00:57
I use this app all the time, and I love how secure it is. I've bought the premium version In app purchase, and I'm glad I did. But the new feature I'd like to propose is a wireless copy / transfer directly between devices with the app installed via local network or Bluetooth. Copying all of my private photos between devices was and still is a huge chore or copying, moving, uploading and whatever else. And the photos get out of order and disorganized. So this little feature could help tremendously. That's all. Get this app, buy the premium mode, and enjoy. It's great.
Really? No encryption?!!
by Expat99 on 2019/05/19 13:14
As far as I can tell there is no encryption of your photos. So if someone can access the files via your iCloud or iOS backup then they have unencrypted files that they can access and distribute. I hope I’m wrong but other apps with encryption always note that as a selling point and some link to a white paper that clearly explains how and where there encryption works. Also missing is folder within a folder (nested folders) so that you can more easily catalogue and organize photos. I like to store my images by year and within year by month or sometimes by location. I don’t want to have 60 folders when I can have 5 year folders with 12 months inside each annual folder. Really wish they would bring this feature.
Edited videos revert back to original when saved in vault
by adam5543 on 2020/05/13 12:56
I like the app. It does what I need it to for the most part. However, there is one big problem. When I edit a video using the iPhone photo edit feature, and save it into the vault, it reverts back to the original unedited version in the vault. I can save a new clip of a video on my phone and put the clipped version in the vault and that solves that particular issue, but I can’t edit the lighting or anything in a video because the app will revert it back to the original in the vault. I emailed the developer about this issue several months ago and got no response. It’s a shame; I paid for the app, and I’d like to keep using it but this is a big problem for me.
Cool App but a ripoff
by j90skid99 on 2018/04/30 03:07
As much as I do like this app, a lot, it’s a freaking rip off. You can only create 1 album? And only 2 on the deluxe one that’s worth nearly $4? Really? For as much money as I paid for this, I should be able to create as many albums as I please. This app has some great features. For example, I absolutely love that you can save photos from the web and put them into folders. It’s great for ideas you have for things in your life. It’s just that as good as its features are, it’s quite limited! And that’s really disappointing. Photo Vault it’s time to step up your game, cause I am not spending more $4 on this to able to have one more feature.
Don’t waste your click
by Tip pon yuh toe on 2019/07/02 13:24
I would’ve given the app 5 stars if it saved all my pictures. I’ve gotten 2 iPhones after downloading the app the first time and all my memories are gone. A real slap to the face because I lost the first phone the app was on and lost all my pictures when it happened and the best memories were in that app and I can’t get them back. With that being said, what’s the point of having the app that only saves pictures for that particular phone? I want to be able to open the app and have all my pictures backed up. Or at least have an option to access it another way. Free or not, the app has lots of flaws. Plus reading the pro, I didn’t sense you’d get your pictures back when downloading the app to a new iPhone either. Will not be using this app again on a new iPhone 🤷🏾‍♀️
Gives good peace of mind
by CAV024 on 2017/05/25 04:26
This app is top notch, even in the free version. I'd say the decoy passcode is my favorite feature. I gave the free version a shot, then watched the ads to get free access to the premium features (not sure if that deal is still going on, had this app for ages). Either way, I'd gladly buy the app at full price for the peace of mind it gives me. Being able to store away anything I'd like to keep private and being able to trust the program it's in, is priceless. Photo Vault and Telegram are my 2 favorite security related apps on iPhone and I haven't seen any yet that top them.
Lost pics and videos! Support is AWFUL!!!
by MacDzl440 on 2019/05/24 16:33
Had to do a restore on iPhone 6plus. All my other Apps came back with their content. The Photo Vault did not.. All pics and videos lost!! And, this happened with the Premium Version!!! Support will not respond to my numerous emails on possibly restoring my content after over 3 weeks! This is ridiculous! They had no problem taking my money though. Beware and take notes. Don't loose your precious pics and videos on this inferior App.. Their support team doesn't care. They only want your money. Sure it works okay til you have a problem. When you do, support won't respond. So don't take a chance on losing valuable information. I still haven't heard from them..Actually, They DON’T Deserve 1 Star!!! Do Not Trust Your Valuable Pics And Videos To these People!!!
Great but...
by bones9812 on 2017/09/30 05:58
...when an album gets close to reaching max capacity, the app will periodically import random pics from my phone, instead of the ones I'm choosing to put in. Or I will click on a thumbnail pic and the one that enlarges will be another random shot. Since I use this app exclusively for adult pics, I find it odd that the random ones uploaded and enlarged are always non-adult shots. I've tried to delete pics to decrease the number of photos to improve the accuracy but it doesn't work. Otherwise, it's privacy feature and editing options are exactly as promoted
Great app but a few suggestions
by Drake2535 on 2020/05/09 22:47
I like all the features this app has so far, like a decoy password, a built in browser, locking individual albums, etc. but there are a few things I would also like to see. I would like to see a dark mode, because the white background is too bright, especially at night, a private browsing mode, so it doesn’t save your history at all, and finally a place for notes. I know that this is really only meant for pictures and videos, but if all these things could be added in the future, this would easily be the greatest app like this I have ever downloaded. 👍
geoMan
by Tbilisigeo on 2017/11/09 02:14
Just downloaded pro version since it supports Live Photo’s, but still far from perfect. I hope developers improve this app to display and import/export Live Photo with bounce or loop feature. If you import Live Photo with bounce or loop it does not show image, just black screen. And second very important feature is to play slow-mo videos, this app doesn’t not support slow motion, it says unsupported video format. So far those two bugs found will update my reviews later. ...I tried 4K video back up it says unsupported format, I am removing another star for that. It is not optimized for iPhone X. Will wait month or so for update and after will update my review with more or less stars..
Very unsatisfied
by ŁIGHETINING STRIKER on 2019/06/15 01:10
Previously I had used this app as my go-to itunes photo sharing app. It used to be very easy to transfer photos from my phone to my PC and vice versa without using the internet. Now after a recent update, there is no longer an “iTunes album” option available in the app. The app works well otherwise, but one of its main advantages is no longer accessible. Edit: I have realized after reading other reviews that I have also lost hundreds of my photos that I previously had in my itunes album within the app. I had very important images there that I did not have backed up anywhere else yet. After the update they were nowhere to be found, not even through itunes file sharing on my PC. I am very unsatisfied, as there was no warning that the features would be removed, or (**more importantly**) that an entire album of my photos would be deleted with no visible method of recovery. One of the app’s strongest features was the ability to move pictures via a USB cable; there’re plenty of other apps that can be used to privately store photos. If you’d like to regain a user, please bring back the itunes file sharing functionality.
RIDICULOUS..
by Jojo rain puppy on 2018/03/08 02:56
You will be hit with an advertisement EVERY 4th IMAGE! They are strategically placed to make it difficult to exit without inadvertently opening whatever crap you're trying to remove. In particular is the HORRIBLE Final Fantasy, which you cannot exit for 20 seconds! You can upgrade without advertisements for an additional $5.00. They have already taken enough money thank you very much. I have filed 2 complaints with no response. RIP OFF Time to fix this! Why am I supposed to pay AN ADDITIONAL FEE to make app worthwhile?! I am upgrading my phone and IT IS UP TO YOU as to whether I dump this app. You really should be ashamed of this! It will take more effort than I care for to download my images to a new platform for which I have you to thank. I would like a response to this.... repeat, I WOULD LIKE A RESPONSE TO THIS..
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All Versions
5.0
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 5
530,527
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53,979
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6,297
Current Version (10.6)
5.0
544,196 total
 5
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App name
Description
The Best and Most private photo and Video App for iPhone/iPad/iPod touch. Millions of people trust private photo Vault® to keep their photos hidden. Top 100 Photography App in USA, Korea, Japan, Taiwan, India, Italy, Finland, UK, South Africa, Egypt, Mexico, Malaysia, Australia, Hong Kong, France, Ireland, Germany and many more countries. Reviews: * * * * * "Wow, I have been wanting a way to hide some of my photos for a while, this is a perfect solution." * * * * * "Exactly what I'm looking for, can organize albums and even 'hide' others that I feel I need to." PROTECT YOUR "SPECIAL" PHOTOS + VIDEOS • Password Protected App Entry       • Pin Lock       • Pattern/Dot Lock • Password Protected Photo Albums       (Keep people out of your private albums) • Break-in Report: Photo + GPS • Decoy Password PHOTO MANAGEMENT • Create Albums right in the App • Import/Export from Photo App • iTunes Syncing • Wireless Photo Transfer • Email Photos • Text Message Photos PHOTO VIEWING • Image Gallery • Slideshow • Intuitive Interface just like Photo App VIDEO SUPPORT • Import/Export from Photo App • Watch Videos PRIVATE WEB BROWSER • Browse the Internet Privately • Download Photos directly to the app * * * * * * All your photos stored in private photo Vault are 100% private. Your photos are only stored on your device and are never uploaded to our servers. We have no ability to remotely access your photos.
Amazing app
by WormWza on 2020/05/29 06:25
I wrote amazing app and put 4 star because my photos don’t upload I have to screenshot them and then import my my camera the hold picture thing always doesn’t downloads
add email
by rawezh akki on 2020/05/29 03:23
try to setup the app with email to recover the things
New uploads
by LuckyJ74 on 2020/05/29 01:33
Would be better if new uploads where on top when opening app. But it’s still a good app.
Mis fotos
by ironz28 on 2020/05/28 21:29
Cambie de celular y cuando abrí la app perdí todo lo que tenía guardado aquí
Can’t think of a better app
by Bsjdhemrbrujdhdh on 2020/05/28 20:26
I don’t use all the features because it honestly works so well with just a few of them def glad I bought
Best app, thank you!
by Malexiphoto on 2020/05/28 03:44
Sorry it took so long to review...hella worth it!
Great
by SecSek on 2020/05/28 01:15
Great for personal secrets!
Perfect App
by DJ Fancy Ken on 2020/05/27 21:26
Good
Awesome 👍🏻
by Leia4582 on 2020/05/27 16:01
I got this app, to hide stuff like YouTube videos I didn’t want my mom to see. But then that turned it to having 5 albums with lots in them. Over all great app!
No customer support
by Charleypazos on 2020/05/27 08:23
Got locked out and have had no response from the developers
Great App!
by Semper Cop on 2020/05/27 07:37
Great app!
Good program
by hoars2006 on 2020/05/26 22:49
Very very nice program
Upset
by PCM26 on 2020/05/26 17:59
I’ve had this app for years. With several phones, and even my ipad. but all of a sudden, all the photos are gone from the ipad, it’s as if I this is a new install. Zip. Zilch. Nada. I’ve written to support, gotten no answer.
Back Up
by sarahcutiee3 on 2020/05/26 17:13
I’ve lost half of my photos because they aren’t backing up on here
please help?
by Mak Raine😘 on 2020/05/26 15:38
this app has been working good for me. my only issue is that i save photos or quotes i have saved to post. it does show up in my camera roll, BUT it doesn’t show up when i try to post on instagram or snapchat.
Great app
by Ak john 1981 on 2020/05/26 15:15
But why is the app picture or display sooo obvious the point is to hide and hide and show we got stuff lock in the app
Great one issue
by Bahala00 on 2020/05/26 12:39
When ever I back up app to ICloud or my computer. Which I back up on a regular. App does not sync pics. I have my pic more and more ever day that a blank. Why is that? What’s going on.
Passcode recovery
by juda Hernandez on 2020/05/26 04:49
I’ve been trying to recover my passcode but I can’t seem to get a hold of any a support team. Please help me with this issue
Best photo vault app
by Cashhman on 2020/05/26 04:23
Worth the $2 or $3 I paid for pro. Can even set a decoy password. Lots of other backup features too.
Good but updates are downdates
by u77 on 2020/05/26 04:13
I enjoy this app since the beginning, I even go pro and paid the full version. To my surprise the “retouch” feature in the editing has been removed, as few other esiting tools. Whats the idea to pay in order to get less??? Hope the next updates bring the retouch feature and many more
Don’t trust this app
by Staycme on 2020/05/25 23:30
I’ve used this app for at least 8 years and never had a problem until this past year. I lost picture of my daughter that past away that I can never replace and I’ve tried to email for support a couple of times and they will not even respond. Every single photo from all these years are gone. I’ve switch phones over the years and it was always backed up, but this time they were just gone. It’s like I started a brand new photo vault. Very very disappointing.
Confidence!!
by Stndt Concerned on 2020/05/25 11:04
That is my definition or my thoughts when I think about this application is a sense of confidence that my pictures are well protected 100%.
I can’t open my app idk why
by nooo a on 2020/05/25 00:20
Can u plz help me
hacked my phone
by bull💩💩 on 2020/05/24 21:45
this app caused a virus.
Important. plz help me
by Rezzza719 on 2020/05/24 13:55
I had a video in this app that i hiddend it. That video is very very important for my life. if i cant fix that video i will lost my life. I need that video for the court to show my innocent. Plz help me how can i fix that video??? When i want to export it i see this error : PHPhotosdomain error -1
The best app !!
by ricky619mx on 2020/05/23 00:40
So happy with this app.
Free and awsome
by 69439 jej on 2020/05/22 23:54
It’s free zero charge and amazing
Excelente
by Louuuuis on 2020/05/22 23:25
Me gusta mucho esta aplicación
Doesn’t work anymore
by INeedToUnsubscrive on 2020/05/22 06:31
It crashes upon launch
iCloud Sync Support PLEASE!!!
by jonnswift13 on 2020/05/21 19:05
Please update to allow iCloud sync so I can access my albums on my other devices!! Please!!
Opinion
by wiijji on 2020/05/21 06:42
Great app
My hiding spot
by little hellion on 2020/05/20 23:07
I like to hide pictures I don’t want certain people to see till I’m ready.😡😡😡
Thank u
by sow nice on 2020/05/20 18:35
Thnx
Finally, A BB-Proof Photo App
by Jonathan_Appleseed,003071778 on 2020/05/20 16:11
I ❤️ that this app enables users to preserve their pictures in an app free of government-spying.
Bug Issues
by Anglexial on 2020/05/20 14:53
This is overall a pretty amazing app, although there’s a few issues. When importing images into folders sometimes the images are imported into the beginning of the folder or in a random place in the middle not at the end. This means I have to slowly drag every image I imported to the end to keep consistency. Also as well when playing videos the UI pops up every time the video replays and blocks out parts of videos if the video is short which is kind of annoying (might be fixable with premium version).
Love it
by Akilah31 on 2020/05/20 02:46
Keeps what I need private private 👏🏾
YOU WILL LOOSE YOUR PHOTOS 👎🏽
by NIKO2C on 2020/05/19 17:40
Don’t use this app unless you it doesn’t matter to you if you completely loose all your photos. My iPhone dropped and so I had to buy a new one.. my phone was backed up daily.. but when all my apps loaded photo vault didn’t reload any of my years of pictures and my passcode doesn’t work and I have the “pro version”. I reached out to the developer numerous times and they have not reciprocated my emails. Don’t be fooled by all the we have thousands of users. After reaching out to them they recharged me $4.99.
Love it but
by YellaBoii on 2020/05/19 06:36
I decided to try a different app out. I reached out in regards to my app crashing on my iPhone 6 and they have yet to respond. I’ve used this app for years, and think it’s time to part ways.
Erases your things and downloads back to phone are a nightmare
by antoquinones on 2020/05/19 04:02
I once used to love this app, now is the last thing I would download. It has erased numerous videos that I stored without a backup. Also tried downloading all my photos to change this sh**ty app to another one and I could not pick more than 5 photos to download without the app crashing. There were times I could only download 1 photo at a time. Horrible
Unsatisfied
by tiiiiiikkkkkkkaaaaa on 2020/05/18 20:42
I have had this app for years and the back up from phone to phone had never been an issue. I am sure I have my email as backup bc I have received password recoveries before. However now it seems to be a problem due to the new 4 digit pin. I have reached out to the developer many times through email and have not even received a response. I have saved sensitive pictures there which I had hidden for a reason and now I can not get them back and the developer has not given it the importance necessary. If the developer is not a serious business man then this app losses a lot of credit.
Lost tons of Pictures
by gymnogirl on 2020/05/18 19:11
I’ve been using this app for years and have loved it until one day i logged in and got some error message about not being able to decrypt my images and now most of my pictures/videos don’t load and just show up as grey boxes. Pretty upset I lost hundreds of pictures/videos.
I love it!
by Cherryavery on 2020/05/18 13:42
Very nice app......
:)
by inosuke:) on 2020/05/18 05:56
:)
It does everything it’s supposed to do. Works well.
by Kandisd on 2020/05/17 23:31
Works very well.
2019March App Crash
by Ousar on 2020/05/17 23:23
Please guys who had the problem with loose of all photo and videos in march 2019 and solved the problem please help me to find out how to restore all of them , i had 1000+ pictures in this app and suddenly they all was showing lile a black picktures , all of them , i keep trying to solve it, but i cant SOS HELP
Lost my picture
by lost ny pictures on 2020/05/17 21:08
Hello, I’ve used this app for years and had no issues up until a few months ago, I had around 1000 pictures that are not Abel to load, and I’ve tried everything to get them and I can’t....help
Favorite
by azeerz on 2020/05/17 20:34
Favorite
Good
by sharyty200979 on 2020/05/17 02:58
Very good app
I love it
by برنامج رائع يستاهل ٥ نجوم on 2020/05/16 23:35
I love it
Not backing up pictures
by deefore73 on 2020/05/16 05:18
I keep losing all my pictures anytime I get a new phone. I recently got the iPhone 11 and I lost all the pictures I had saved.
recavery password
by leila.65 on 2020/05/16 02:04
hi . i have this app for years but suddenly when i was enter a password this app told me your password is wrong,while my password correct!!Why doesn't the backup option allow me to back up my password? why didnt have option to suuport until i recovery that my information????Please help me ihave a lot of important information
Started using this app this week
by tascholl on 2020/05/16 00:50
Started using this app this week. App looks great but have noticed two problems copying photos to other apps. TextNow the text you enter gets sent but the photo doesn’t. With Kik it gives you an error msg in the app and says try again. Any help appreciated.
التطبيق جميل جدًا ولكن نريد الخدمات السحابية حتى لاتخف من ضياع الفيديوهات و الصور المميزة Good
by MR.M66 on 2020/05/15 20:49
Good
help!!
by t-t-t-TodayJr on 2020/05/15 13:47
i had over 100 pictures and i got with my ex and deleted the app i had my email put in can i get them back?!!
Really good. But ...
by seth levine on 2020/05/15 06:50
I love all the features this app has and i think it's definitely worth the upgraded pro version. But i do have some problems. One is while the inclusion of a built in browser is amazing. I wish it had a tab system. At the moment you can only have one site open at a time. Another one is kind of a nitpick but when I'm screen recording with my phone i wish it recorded audio. Now i know this is probably a security measure but nevertheless. I used it before they took it away and it was useful.
Why don't you add A iCloud Sync ?
by sji7272: on 2020/05/15 05:14
Why don't you add A iCloud Sync ?
Reliably Keeps Photos Safe and Secret
by HeyThereHoThereHiThere on 2020/05/14 22:02
This app has done a great job of keeping every single one of my photos safe for about 6 years now. So I thought it finally deserved the 5 stars. Thank you for a reliable place to store my most treasured photos.
Love the privacy
by Story line, Chapter flaw on 2020/05/14 20:48
I love how I can put what I need away and no one can tell. Don’t like the ads.. I dont think putting pictures of ur loved ones or family or friends needs to have ads pop up or scroll by. Unnecessary to have... So that’s why u get a 4star! Get rid of the ads... it would b better!
Mohamed
by mkhokha on 2020/05/14 18:10
I like this app
LOVE IT
by Omaha me on 2020/05/14 15:35
totally in love with it. but i locked myself out of a folder i didn’t mean to make and i can’t delete it or anything. other than that i LOVE the app. i definitely recommend
This application randomly disappeared one day.
by i002101 on 2020/05/14 14:39
Cannot get this app maker to respond to two separate inquiries as to what happened so I’m now out a good 80 pictures and cannot see where/to get them back. App doesn’t have a login option once deleted. It asks you to register as a new user and never gives an option to sync from from iCloud. Please respond to my previous two contact attempts!!!! Very bizarre and suspicious way to manage users pictures, to delete the users app on the iPhone without asking.
It's great!
by Austinite29 on 2020/05/14 14:15
Just an amazing app! So easy to use!
Won't restore my previous purchase but otherwise ok
by Nic.treynolds on 2020/05/14 08:02
Won't restore my previous purchase!!!! Other then that
It’s been 1 year
by NikCubi on 2020/05/13 21:19
1 year since your update ruined 100s if people photos with no resolution of even attempting to give a s%!t. Thanks for not caring or getting back to the emails.
Still the best available
by ForgottenNombre on 2020/05/13 20:59
Update 5/2020: still the best and simplest app available for what I wanted. I’ve tried all the apps, and none are as simple at straightforward as this, a repository for private photos and videos. Glad to see the iTunes transfer return. Thanks.
Love it
by Prettyboyww on 2020/05/13 20:08
👌🏾👌🏾
Excelente
by Emmgt on 2020/05/13 14:07
Excelente
I need help
by mochaamorocha on 2020/05/13 13:35
Like 2or 3 years ago I create im1 account with u guys and I used to have a lot of pictures there but I deleted he app and now I’m trying to get back because I need one pic the I have there but I can’t see it because when I put the email u guys just give me a new account 😔
Edited videos revert back to original when saved in vault
by adam5543 on 2020/05/13 12:56
I like the app. It does what I need it to for the most part. However, there is one big problem. When I edit a video using the iPhone photo edit feature, and save it into the vault, it reverts back to the original unedited version in the vault. I can save a new clip of a video on my phone and put the clipped version in the vault and that solves that particular issue, but I can’t edit the lighting or anything in a video because the app will revert it back to the original in the vault. I emailed the developer about this issue several months ago and got no response. It’s a shame; I paid for the app, and I’d like to keep using it but this is a big problem for me.
Dark mode
by King_sean365 on 2020/05/13 06:31
I would really appreciate it if there’s was a dark mode version of this app.
شكرًا
by قلب اسد on 2020/05/13 05:11
شكرًا
Great app
by ashik734 on 2020/05/13 05:01
Great place to hide pics
Lost all my photos
by Laurenc16 on 2020/05/13 04:50
I’ve used this app for years then one day it acted as if I didn’t have an account. Then my husband’s app did the same thing. Very disappointed!!
Great
by tony 1927 on 2020/05/13 04:14
I love this app, it always runs smooth and I never have any problems with it!!
Excelente app
by Proyecrpq on 2020/05/12 18:08
Sirve para guardar imagenes como tarjetas de Crédito y otras imágenes importantes la uso a diario y es rapidísima
Amazing!
by grintone on 2020/05/12 11:49
Love this apo
Does the job!
by The_Ninjaneer on 2020/05/11 05:02
Simple app that is good to keep sensitive documents on your phone
Lost pics/vids after update!
by Thegenius717 on 2020/05/10 22:09
I updated to the newest iso i check the vault and pics/vids were there, i even exported some of them. i check the vault at a later time and they were all gone. lost my pics/videos, is it anyway to get them back?
Restore!!!!
by REZA YAREMZAHI on 2020/05/10 16:16
Some guys lost their things on restoring thier moble! But not for me, i have changed my phone from iphone 5se to iphoneX and then iphone 11pro max, but my all documents and all pics completly restored, And more important i have lost my iphoneX, but i haved backup file of my lost iphonex on my laptop which was 6 month old, then i buyed i new iphone wich was iphone 11 pro max then i restored the file to the new phone, Gues what guys my all files and folder come backed!!! And i found my all things again, thank to photo vault, But a am sorry for guys who has lost thier all files, and i know how at sound, and i dont want to be in thier place, But i love this app and every time its work not good but great for me, si thank u alot for this app, and i also use pro version of this app, and its 4 year i think, So 5 star from me....
Says “Free” But Is It?
by NessContre on 2020/05/10 03:35
The ability of biometrics or Face ID is phenomenal, it makes logging in a breeze. I just wished I could choose whether or not I need to enter a pin to get into my files. It becomes a little tiresome after a couple times. On an another note, the decoy vault concept is very intelligent because someone nosy that’s close to you could easily guess the pin and get in. Or at least that’s how I use it. And I believe it cost extra, like $5 which less than what I spend on a crappy coffee at Starbucks and I bought it without hesitation. It could have been $15 dollars. I love the decoy mode. P E R I O D.
Great app but a few suggestions
by Drake2535 on 2020/05/09 22:47
I like all the features this app has so far, like a decoy password, a built in browser, locking individual albums, etc. but there are a few things I would also like to see. I would like to see a dark mode, because the white background is too bright, especially at night, a private browsing mode, so it doesn’t save your history at all, and finally a place for notes. I know that this is really only meant for pictures and videos, but if all these things could be added in the future, this would easily be the greatest app like this I have ever downloaded. 👍
Help
by Temi83 on 2020/05/09 18:17
I did a reset and delete on my old iPhone and now can’t find all my pictures on this app again some help .
Es buena por ahora me ha funcionado bien
by Apokalipzis on 2020/05/09 17:23
Y es gratis
Pah la er
by be na day on 2020/05/09 07:49
Hahaha
Videos won’t play anymore
by thermokool on 2020/05/09 06:39
Can’t play all the videos I stored in the app anymore.
LOSS OF FILES
by Tony721 on 2020/05/08 23:34
I’ve been using PhotoVault for the last year. I’ve been using PhotoVault of course for the safety and privacy of ourselves and those that our close to us. But the recent update has been left me unable to even use the application let alone access the data within it. If there’s a chance that a new update can protect the previous, I’d go back to recommending the application but if not I will be forced to switch to something with more security and reliability.
Super cool pour mes photos
by serge froid on 2020/05/08 17:02
C’est propre
I got hacked
by cgjj mloh. m on 2020/05/08 06:04
I wish I could give no stars I downloaded it because of all its good reviews but it ended up hacking me my apps started glitching but I thought it was just my phone but no the app made my apps glitch and wouldn’t let any other apps access my camera I uninstalled it but didn’t change anything everything was still not working so I had to fix my phone just don’t get it unless u have a phone u don’t use if u do install it you will probably get hacked
Frustrating
by Justanickname3 on 2020/05/08 02:15
Tried the free version first, seemed to work ok but would not play videos, they crashed the app. Decided to try the pro version and instead of updating the free version it installed a separate app so now I have to figure out how to get my pics and videos out of the free one to the pro one. Don’t know if it will play videos yet.
Please I need someone to answer me
by Seetah8 on 2020/05/07 02:42
Most of my pictures are disappeared I don’t now why I have been sent lots of emails but no one answer!!
Beware
by muaz abdul on 2020/05/07 02:09
Lost everything inside as it said password is incorrect. Tried resetting never received a password 🥵🥵
Lost 100s of photos
by Seetom on 2020/05/06 19:11
A recent version of PhotoVault has resulted in not being able to open 100s of my photos and videos in dozens of albums I have created over several years. Developer has not replied to my last 2 communications. WARNING TO ANYONE USING PHOTOVAULT: you better have reliable recent backups of every image you put in PhotoVault AND YOU BETTER BE PREPARED TO SPEND MANY HOURS TRYING TO REBUILD YOUR ALBUMS IF YOU USE THIS APP. Not for me anymore.
Recover My Photos
by Missing Pics on 2020/05/06 18:25
DO NOT USE THIS APP. I did an update a year ago and lost all my pics. I have contacted Photo Vault 37 times requesting that they restore my pics. Nothing from them. I received an update which I did and pics are still not there. Please provide some customer service and restore my pics please. DO NOT USE THIS APP!
Lost every
by dopechevy on 2020/05/06 02:36
Please help ive had the app for years since like 2016 or more today i got on it and everything was gone i hd very important photos about 300+ photos and now i have nothing
Fake reviews for this app, don’t trust!!!!!!!
by RonBritton on 2020/05/06 01:17
You’re better off buying a flash drive than this piece of crap! Payed for it, then a couple of years later they had an update and suddenly I was spammed with ads. It’s supposed to save to the cloud, but with new phone content was not retrievable. Now all of my videos with new phone have disappeared (with however many pics). God knows where they ended up.
Pattern Lock and passcode
by iamhasan7 on 2020/05/05 23:52
I forget my passcode and pattern. Now I can't open the app. So how can I get rid of the problem. Please help.
BAD APP
by f.b.19@2022 on 2020/05/05 13:12
This app has a bad quality, When i wanted to log in the app refused to logged me in. However my photos are there and my memories aslo. What can i do to fix this problem??????
Wow man
by texasgamerguy on 2020/05/05 03:51
So I’ve had this app for a long time, around 2 years now. I’ve deleted it once before but I brought it back because of how good it was. Well I logged in the other day and the entire app was just gone. I was like “wth” so I decided to load a backup to try and bring it back. The first backup is from 3 days earlier and the app isn’t anywhere to be seen. I do it again with one from 2 months back, and this time the app appears, gets a little over halfway on downloading and just poofs away. I even took a SS of its status before it disappeared, but it only showed it in the App Store and not in the home screen. I was using my old iPad mini for all this, and never had a problem before!
Help
by magddalinna on 2020/05/04 20:20
I can’t open and please help me😭😭😭😭
Don't trust this app to make backups to iCloud.
by Nickname1122339 on 2017/07/29 20:58
I've been using the pro version of this app for about 4 years. Currently it's pretty well developed. The only issue I've ever had was losing 400+ pictures/videos due to the app not backing up to iCloud (2 years ago). I lost my phone while on a trip in Europe, after returning I tried a backup only to find that all data within the app was lost (literally as if I had never used the app before). I tried a fresh backup several times, each with the same results. Going into detail: I used photo vault for 2 years prior to the loss of the phone. I had pictures in my stock photo album that were dated same as some photos in the photo vault. The backup recovered 700+ pictures that were in my photo album (and other apps/app data) ... some dating up to just a couple weeks before I lost the phone. Basically I guess photo vault was never backed up, while just about everything else was? You'd think after paying for the pricey Pro Version and 2 years of constant use, there would be some element of assurance... I have had little use for this app since losing everything.
Great App Until You Lose your Phone and all Pictures are Lost
by Brytalozy on 2019/09/09 18:31
I have been a regular user of photo vault. I started with the regular version and then paid to get upgraded to the pro version. Everything seemed fine even until I lost my iPhone in summer 2019 during my research trip and had to restore/recover lost data. Lol and behold, not even a single one of the over 3,000 archival/research document pics that I got and moved to the vault were restored; I mean, not even a single one. I tried restoring from my itunes and iCloud yet no way. Never trust this app to recover your lost photo files. To make matters worse, I wrote several emails to the developers and even went to their company website to lodge a request to Legendary Software Labs LLC and not even a single response. At least, if you cannot solve the situation, calm your clients and respond to a single request. I cannot believe that after paying the monthly fee, I cannot even recover any thing. I felt frustrated because I so much believed in this app and even got my friends to get it. Now, I am lost and disappointed to say the least. Thanks but no thanks.
Tech Support will not reply
by Vin_D on 2019/04/06 03:53
First off I’ve used this product for years without any issues. Recently they released Ver 10.3 I believe and it was automatically downloaded and updated my app. I noticed there must have been an update after seeing a much improved editor when I edited a vid. I closed the app, reopened it 15 minutes later and all of my files were encrypted or at least I’m assuming that because over 3,000 pics & vids showed nothing but the grayscale wave in all the directories. That’s it, the only viewable file out of almost 3,000 was the one I edited. I’ve tried texting, emailing, copying, etc out of the app but nadda! I have pics of everything critical in there. My last backup was over 3 months ago. That puts me out of almost a thousand pics & vids. I can’t get a Tech support reply, I’ve sent multiple request for help but nothing. I’m very frustrated that their success has given them a sense of complacency to my need for help. I have almost 75gb of data (+-3000 files)that only shows up as a defective wave. I need those pics to access accounts created in the past few months. BE WARNED-Back up you iPhone on a frequent basis. Help!!!!!!!
Photos disappeared then got restored
by natasha-k on 2017/06/01 02:44
Just like another user who seems to have just reported the same problem on March 17, I've used this app for years without any issues. Then one day I logged in and the app acted like I had just downloaded it, and all my photos were gone -- same exact story as "Thedoomsong" user described. I also never deleted and reinstalled, no issues with my Apple account. iOS still thinks that the app has my photos based on the total amount of storage used by Photo Vault, but the app doesn't see them. I've reached out to customer service twice to see if I could salvage the photos and got no response. To say that I am frustrated is an understatement. UPDATE: I never heard back from customer service, but the app did get fixed. I saw a note about a bug fix in the latest release and, thankfully, my photos are back. The folder names are gone, but that's nothing in comparison. Thank you, app developers!! I really appreciate that you got it fixed!
Not a good look
by Mondo Rondo on 2019/08/08 07:43
Since starting high school I’ve had a lot of use for this app. Starting in 9th grade I asked my friends what app I should use to store photos and they recommend this however, I wish they didn’t. I went along my high school journey quite smoothly using the app with minor or little problems but now I just finished my senior year and I am about to enter college and my photos are completely erased. It’s been like this for at least 8 months maybe a year. I had two albums inside the app. One for videos and one for pictures. All 600 pictures in the picture album have become corrupted because they all show a standard image. However with my videos I can say that around only 30 out of 130 videos are corrupted. I don’t know how this occurred and I’ve Tried everything to get them back but nothing has worked. Keep in mind when you add any photo or video to an album they give you the option to delete it from your camera roll. I did this and now the pictures and videos are lost forever I guess. So if you plan on using this long term I would suggest finding another app because you will be heartbroken once you see everything is corrupted. :(
Cool if it worked
by Musaabo on 2019/09/23 22:50
I use this all the same way everyone else does. Needless to say after an updated about a year ago, all the photos and videos I had disappeared. The photos and videos are still there but they don’t show and causes the app to crash. I reached out to support and they informed me that this was an issue <300 of a million people were experiencing and that an update was coming. After no luck I figured id upgrade to the premium app hoping I can restore the pics. After a year and several phones, the issue still persists. I figured I’d try the WiFi sync which I got to login but once I click the album, the app crashes on my phone and the page won’t load. I tried to export the photos and the same thing. Needless to say the developers have yet to address this issue and are blaming the way the phone is backed up, yet all my other apps seem to be working. If the photos are still there, it seems the app is failing to open them correctly. Hopefully they find a solution or a work around. Avoid the “first of all I’m sorry you’re experiencing this issue” response and resolve the issue or provide me on away to recover my stuff.
Great App
by Hi surfer on 2018/10/08 21:11
I just purchased this because the one I was using will not work with iOS11 beta. Photo Vault does everything pretty well including getting my photos imported easily from the camera roll on my phone as well as importing photos from my Mac using iTunes which is the way I always imported large numbers of photos from the Mac. The Touch ID is also greatly appreciated. As a major improvement I would like to see the library separated into a "local" and "iCloud" libraries so the cloud version is automatically and always synced with your iPad. Overall I'm very pleased with Photo Vault. Since I wrote this, I’m finding that my new iPhone XS on iOS12 refuses to work when using iTunes sync. It downloads the photos into the iPhone as if it’s working properly(and taking up space)but the photos don’t show up within the app. Right now the only way I can transfer photos and videos from my iMac is via WiFi sync.
Torn About This App
by Major_Ursa on 2019/03/27 15:06
The update to 10.x seems to have corrupted all my photos on my iPad. I had a lot of photos on there but now they just show white squares that won’t open and I can’t export. I’ve been using this app for 3+ years without issue before this update and it’s been great but now I’m really concerned about sticking with it. However - on my iPhone, the update to 10.x hasn’t messed anything up (yet, fingers crossed). Maybe it’s because I haven’t opened it as much or at all between minor updates in the versions 10+ and onward or maybe it’s because I only have 3 albums and a much smaller number of photos. Also it could be that all my iPhone pictures were imported through app extensions while on my iPad I used the web import feature a ton. I honestly have no clue why one device works and the other doesn’t. For reference: my devices are an iPhone XR and iPad Pro 10.5” both running the latest version of iOS and this app (10.3). Hopefully this info can help the developer nail down these issues
Awesome app, just one little thing missing!
by Lett2icia Freitas on 2019/02/11 00:00
This app is great. It’s extremely safe because you need a password to open the app and another password to open the hidden albums (if you want to be 100% safe, you don’t necessarily have to). The only thing I think is missing is that I wish the app would save my pictures on my “profile”. Since it’s deleted from my phone and hidden inside the app, you would think that the pictures are saved on some type of cloud or inside the app itself but it isn’t. I switched phones and lost many pictures and videos because I didn’t think of downloading them onto my computer before switching phones. I also hoped that since I use an email and password it would save them somehow but it’s not the case. Regardless I still have the app on my new phone and at least now I’m aware of that so I can take care of it before I ever switch my phone again.
Great app! I’ve been using it for years, but...
by Rafy jr on 2018/06/11 05:52
The app is definitely great! I have used it since 2013. Here’s my thing though: I downloaded it for the first time on my dad’s account. Later on i created one of my own, which was no problem. I’d just go into my dad’s account to download it and that’s it. Last time i changed phones, i had been with my old one for a long time. I downloaded the app from my account but it gave me no option to retrieve the pictures (that, by the way, i had not saved anywhere else) unless it had been downloaded from the same account. I thought it was safe and put it off because i had forgotten my dad’s password. I just re-downloaded the app, from my dad’s account this time, and i cannot find an option to retrieve those pictures. And I cannot find a “Contact us” option. I’d appreciate if something could be done about this. I’m sure i’m not the only person this has happened to. If you, developers, could contact me, please do so.
Great app
by agamemnoch on 2017/05/19 14:01
Great free app for those photos and videos you want to keep private. Easy to use interface. Auto delete option for photos your switching from your camera roll to the photo vault. Pay a smallish fee if you want to add more than two folders or just do like I do and put everything in those one or two free folders Since their doesn't seem to be a limit on how many photos or videos you can place in a single folder. Never used the I-Tunes folder option so I'm not sure how that works but the basic use of keeping those private photos and videos locked up and hidden is great. Also when activating your app usage by the home button double tap the last photo you accessed is sometimes temporarily displayed on the screen before it switches to the password enter screen. I believe they fixed this though.
Great app for hiding photos and videos
by Wsidell on 2017/05/17 23:26
This app is pretty much the original app to password protect photos and videos on iPhone. I have had it since the beginning and the password protection is a really nice thing to have on your phone. I highly recommend this app to everyone. The animated gifs work really well, photos load quickly, and I no no longer have to worry about anyone looking at my private pics. I also like how you can rearrange photos in the app within albums and the albums themselves. Additionally, in the latest version, the UI has been beautified and works better than ever. The new wireless photo transfer is great now that it supports batch upload and download. Touch ID is nice as well. Please, do yourself a favor, if you are looking for an app to hide photos, look no further. Private photo vault is the best. Highly recommended. There was recently a bug that caused the app to crashed and it was fixed extremely quickly. Update: live photo support is great. Highly recommend Another great update, the team at Private Photo Vault always does a good job. I saw a review mentioning the privacy policy, and it protects the users privacy very well and does not share data with any 3rd parties. A+, keep up do the good work. Thanks for keeping up the updates!
Good
by AHsu42388 on 2018/04/14 22:53
I wish that when I re-add photos to my photo album that it would keep the original date the photos were taken. I use this app to store my work out progress photos and when I pull them out some keep the original date and some just bring it back like I just took it today. I don’t know why some save and some don’t. Regardless, I like this app the best out of all the rest because when I save to it, it asks me if I want to delete the one from my iOS photos app, which I 99% if the time do. It’s more convenient than having to switch back to the app and deleting the photo. It does the job but the ads are super annoying so I ended up just spending the $3.99 to upgrade it to pro. I don’t really need to store videos or the other features it offers, I just really wanted the long ads to stop popping up after trying to view or download every few pics.
Best photo app ever!
by Dane Charles Crawford on 2018/09/22 01:19
You can set passwords for everything and finally have your privacy! You don't have to pay for anything and you get all these epic abillities! You have 3GB to make like thousands of albums and add millions of photos, and if you delete any of your photos by accsedent and you don't use recently deletes in Photos on Iphone and maybe IOS/Android. YOU DONT HAVE TO WORRY! You don't loose any of you photos in this app! It also gives you the choice to delete those photos from camera roll, while you add them to your album! That's some juicy proof. You make you albums by typing the password and the name then adding photos and finally your done. Basically 10 clicks to save all of your videos and photos. Anyone can afford this! Anyone can use it! And anyone can have personal privacy! All with a completely free app.
Love it so far
by Grizzleebare on 2018/11/09 18:09
The Ap Opens lightning fast unlike the calculator vault that takes forever to open if it does at all and usually takes multiple tries. You do have to upgrade this Ap if you want the Ap to do what you downloaded it for, but that's just business. So far I am very pleased so far. I also like that I can move pics in the folders and edit them there and it's all seamless and very easy, also not available on the previously mentioned Ap. A nice upgrade/Fix would be to have the option to see the folders in a Grid/Window option along with the default vertical folder view and folder auto-alphabetic orginizing would be Stupid proofing what I already do myself. NO COMPLAINTS thus far, I highly recommend this Ap!
Love this app.
by Morzillian on 2017/10/05 01:19
This app does anything you could ever hope to have in a photo vault app. It has a Password lock, it locks whenever you leave the app, it even has a DECOY so you can, if you want, tell people about it and have innocent pictures in the decoy section. Sort of a “hidden-in-plain-sight” thing. It allows you to delete the pictures you import directly from the app, and it saves their original quality. Their support website is helpful and to the point, and very easy to navigate, just like the app. I have very strict parents tbh, and that’s why I use this app. It’s by FAR the best out there. I have a really, really big amount of appreciation for this app and I would totally donate a few bucks via in-app-purchase to ensure it stays awesome.
Does the job
by exzisd on 2018/01/10 19:57
I have been using this app since the iPhone 5S and recently upgraded to the iPhone 7 and the app works great on both but even faster on the 7. It’s a great way to organize your photos into folders and keep your camera roll clear. I often take photos for reminders or save screenshots and quotes to my camera roll so with this app I can keep those saved while keeping my camera roll reserved for photos and videos I take. I can also keep photos I don’t want others to see locked in this app. I like the added layer of security so that if your phone goes to sleep or you change apps it is automatically locked. On your multitask screen you will only see the lock screen of the app if you exit out.
Update
by Ihatemosquitos1968 on 2019/04/16 21:16
Upon updating to 10.3, no longer able to transfer photos from pc to iPhone via lightening cord, via iTunes. Prior to the latest update, there was an “iTunes Album” where the photos would be transferred but that is gone. Now, there is only a “main album“ but photos can’t be transferred there with cord. The only option for transferring photos from PC is via Internet, which defeats the purpose of privacy in “private photo vault“. Hopefully, this is a mistake and will be fixed but until then, very disappointed. Update: Received reply reference this issue. The iTunes folder will be added for the next update allowing transfer of files via lightening cord. Great attention from app developer. Thank you!
Lost Data !!!
by Gotu6665543 on 2019/04/08 12:09
I have the Private Photo Vault Pro version and it worked great for a couple of years, but since the recent update I have lost about half of my data. The data lost now appears as a white square with no thumbnail image. When I tap it, it opens to a grey and black background with a wavy line. Another review posted 3 days ago mentions the same issue after the recent update. This is true for about half my folders while the other half are still good. This took place directly after the recent update. There has been another recent review posted saying how someone after the recent update also noticed white squares instead of thumbnail images but was able to resolve them by scrolling up and down, I also noticed this at first but then those stopped working and half my data is unviewable. Is there a resolution to this? I do not have a backup. I also noticed the itunes share option is missing since this recent update.
Upload via iTunes?
by Alejobulala on 2019/05/29 21:40
I’ve had this app for quite awhile and it usually worked well. Now I noticed that much of my saved data will not open. It’s as if the encryption change rendered much of my library useless. I have since deleted and reinstalled the app to my phone and iPad, but now I’m noticing that when I try to upload my data back into the app via iTunes it does not show that anything was added. The app is definitely holding 20+GB of data (at least it shows it is holding that much when I check individual app storage) but it is not in the “main album”. Is sharing via iTunes still an option or is it only via wireless upload that the data will actually take and show in the app?
Excellent, but needs a more conspicuous app icon name
by Jim165 on 2018/07/12 18:46
Been using this app for 1.5 years. Never really had a problem with it during that time and the methods of moving stuff from web/storage directly to the app is good, especially if you are connected to iTunes. Ideally, it would be great to have the app included in the bottom drawer so we could possibly save stuff directly and bypass the photo library...that would be huge. Finally, for those that lose pics when a new phone is obtained, all you have to do is do a full backup of your phone to iTunes manually before switching phones....you won’t lose anything then, but it would be nice to have iCloud backup for those not using iTunes.
Love the pro version
by Calatelpe on 2018/04/15 12:28
The free version is good enough, but I really like the pro version. While the security features are nice, and top notch, I’m more into the way I can organize everything versus Apple’s native Photos app. You can’t cloud anything, but there’s a way to run a temporary link through your device and laptop/desktop. It’s a little more involved (for security reasons), but it works. It just doesn’t remember custom ordering (you’d have to rename anything downloaded to do that). While I do not anticipate needing it, I do like the idea of a fake password to open up a private album so that alternate photos show up instead. I highly approve of that form of deception. It’s really not a bad price for all that you get.
Honestly The Best App in the Whole Store
by JCrew32 on 2018/06/28 22:05
I doubt anyone is going to read this but for my own conscience I need to say that this app is hands down the greatest thing I’ve ever used. It’s beyond simple and is a much much much better alternative to storing your photos in the normal “photos” app on your iPhone. I can make as many folders as I want, transfer photos between folders, move photos to further organize them when I feel the need to be OCD + the best best best part is that it gives you the option to delete photos from the photo folder once you’ve uploaded them to the app, which is so simple yet such an amazing feature. I don’t know who created this but Thank You Thank You THANK YOU!
NormalOne
by NormaLNorma on 2017/09/19 08:51
I love this app. You can make different files and organize your photos. Being able to go into a file, putting my finger on a photo then pushing it where I want it is a really big plus. Helps me organize them. Only problem I have ever had was clicking on a photo, after it had been downloaded, and seeing a gray screen instead of the photo. Solution was to screenshot the photo, before tapping on it, then crop it from the others and reload it to Photo Vault without deleting it. Gives you that option. I am going through all my photos now and making sure they are not gray after I click on them. Other than that, I love Photo Vault. Highly recommended.
Kara
by Bakeryyyy!!!!! on 2017/07/10 11:43
I have been using this app for quite a while now and i just recently saw the option to put a password on individual folders, so i decided to try it out and made the password very simple just so i could see how it worked, i then backed my password up to my email. The next day i went in and tried to get into the folder and i can't, i had them send "back up" to my email which sent me what the password is, and it's the same thing i had been typing in. Thanks to the app i might never see those pictures again, there's no option to change the password or a reset. i have to say i was thrilled with the app up until this point. if anyone has ever had this issue and figured it out please let me know because i would hate for all my pictures to be gone like that
Video Play back!?
by Dcurtis04172 on 2018/12/22 13:33
First off, the app is great! would and have recommended to people. However, recently I’ve noticed that when I add a new video(s) to a new folder it appears in the folder like normal but when I hit the “Play” button the video screen comes on but there’s a slash through the play button“\” and it doesn’t play. That never use to happen before. So before I give a full five stars, Can you tell me why this is happening and how you and or I can fix the problem? Thank goodness my videos are sent to the “Recently Deleted” folder on my tablet or I would have lost a lot of videos if this is not fixable. But hopefully It’s probably an easy fix so please help.
Great app so far!
by namastenim on 2017/12/03 12:35
I’ve been using this app for a while and still loving it! One thing that I wasn’t sure is to back up to iCloud. I just switched to iphone X and all my photo vault pictures were transferred perfectly although it doesn’t say it supports icloud back up! It was kind of dangerous to change my phone without checking my private pictures will be safe, I was lucky that everything was intact on my new phone. I checked my phone settings to find the Photo vault will be backed up by icloud but could not find it. I’m wondering how did it happen? Maybe I’m using the Pro version? If the developer sees this posting, please verify it supports icloud back up. Thanks!
WARNING: Data Loss VERY Possible!
by kernelpickle on 2017/10/12 09:07
I used this App for years to keep a small number of photos private, and never had any issues--until I had to replace a damaged phone, and restore it from an iCloud backup. For some strange reason, the App wasn't restored and upon re-downloading the App, realized there was no way to restore my data. I realize that guys who are stepping out on their lady, might appreciate the fact that nothing is store anywhere but their device, and are willing to take the risk of data loss--because the risk of getting caught is a far worse than data loss. I on the other hand, simply wanted a private storage area for photos that was kept separate, and wouldn't be synced to every device I own or log into! Now I've got the wonderful task of trying to recover a ton of login information, account numbers, and other sensitive info that I stored as "photos" instead of text (for an added layer of security by obscurity.) I really wish I would have thought about manually backing up that information somewhere, BEFORE I wiped my old phone, and returned it to Apple--but again, I didn't know that it wasn't part of my iCloud backup, and never even thought to check! So, just a heads up to anyone else that actually cares about their data AND their privacy--you may want to find an alternative solution!
Web view crashes too often
by Zx5000 on 2019/01/06 12:13
I bought the pro version ($3.99) a long time ago and this issue is always there with every release. Many times have I written to the app support email but never any response. The developer needs to look at the crash logs occasionally. It always crashes if a pop up ad appears and is then closed (swipe down). It will then crash either immediately or a few seconds later. Other issues are the top of the web window is hidden so that toolbars can’t be tapped, the screen also gets overlaid with a blue select layer over and over again. The workaround is to switch tabs then go back.
Lost iPhone and can’t recover photos
by Jamesrg1234 on 2019/08/29 08:26
Hi all, so I recently dropped my phone in the ocean and had to buy a new one. I bought a new phone and began downloading all of my apps over again, “photo vault” being one of them however none of my photos appear in the vault anymore. I’ve used this app for years and even bought the pro version since I enjoyed it so much however it’s a bit of a bummer I’m not able to recover my photos as I had over 3k photos in the app. The app advertises ITunes syncing so I’m wondering if maybe anyone has a solution for me? I saw people’s reviews with similar issues and the app had told them an update would be soon to fix this... that was years ago so I’m hoping there’s a solution now? It also wants me to repurchase the app. Support has not replied.
Review
by Roadking1966 on 2019/04/29 02:31
I have used this app. for years. It was easy to use and worked well. The last update has changed my opinion. It will definitely hide your photos and keep them away from the people you don't want to see them. The edit feature was easy to use and worked effortlessly. The update now has the edit words deep blue against a black background making them difficult to read. There also is less ability to edit your pics and it is more difficult now to manipulate a photo. You might want to look for a program that makes it easier to read the lettering and better edit options.
Need recovery!
by Babyraquel711 on 2018/10/19 01:24
This app is great except when you delete it or get a new phone the app doesn’t save your photos. I thought that’s what the purpose of having the app saved in iCloud and a password is for. I had hoped if I downloaded the app again and used the same password all would be restored. Not the case. I literally lost everything on 2 separate occasions having to delete the app and then getting a new iPhone upgrade. I even backed up everything with iCloud and still the app reset. I lost so much important info and photos, screenshots and more because of this. This app needs a backup app to restore what was lost - I’d have even paid for that! Thank you :(
What happened?!?!
by Legalchick627 on 2017/09/25 18:14
I’ve used Private Photo Vault for a couple of years and found it to be awesome. However now I find I can no longer export pics to my regular photo album. I watched the tutorial and followed it...I can move pics inside PPV but can’t export any to my camera roll. The screen just goes black, no “complete” showing. What happened?!?!?!? AHA!!! Update! I received a response from the developer telling me to make sure I have the most current PPV. I checked my updates in App Store and there WAS one. I updated and everything works fine. This is a great app!!!! I just wish I could change my one star rating to a 5 star...it totally deserves it!
Outstanding
by Cloudy Shelton on 2017/05/18 23:20
I've been using this app for close to two years and I've never had a problem. It's simple to use, but it's not a simple app. The only thing I have an issue with is when editing (cropping) and you hit the done button, you don't see the final image. You have to save it and then you get the final image. Size does count. Images get fuzzy when blown-up. I always save it to a copy to see how it'll turn out. If I like it, I delete the original. If not, I delete it and tweak the original until I get what I want. As far as complaints go that is seriously minor. I would highly recommend this app. It won't disappoint.
Amazing app
by OAKWOODCRES on 2019/10/22 13:25
This app is a godsend, it allows me to store my personal photos and videos of my family and friends and they aren’t out there floating around in some cloud. It allows me to sort the photos into multiple files to separate them into different topics such as Sporting Events, Family, Interests, Misc. Photos, Etc.... I’ve used this app for at least a few years now and I have never had a single problem with it. I advise that all users pay the small monthly fee to enlarge their storage capacity, it is well worth the money. Thanks again to the makers of this app for helping make photo storing a safe and much appreciated app to have.
Amazing
by BubblesTheOne on 2019/10/27 19:38
I love this app and use it all the time. There are 2 small issues with it though... The first one is that when I am scrolling through folders some photos appear white and I can’t see them. Which brings me to my next problem. You guys really need to add sub folders. I know that I’m kinda a nerd when it comes to organizing things but still I would love it you could make a Folder inside another folder. Honestly, I love this app and I think that it is worth fixing so If you fix these small issues I will definitely change to 5 stars. Thank you for taking the time to read this and I hope that this app grows to reach its full potential. Sincerely, ya boi Bubbles
Friggin’ AWESOME APP!!!
by Jellisedd on 2018/08/18 05:04
Hide the photos of your mistress from your wife!!! Noooooo problem!!!! Got x-rated pics to hide from the kids??? Perfect!!! Got selfies of yourself naked!!! Got ‘em secured!!! NO one will EVER see ‘em if they don’t know your 4-digit pin! Easily put pics in individually labeled folders! (Keep multiple babes separate!) Transfer them back to your phone’s photos without deleting them in Photo Vault. Multiple editing features are terrific! Save edited photo pics without bumping originals. PLUS... if someone tries to tap in a pin and it’s wrong? The app takes THEIR pic... sooooo you know who’s tampering with it! AWESOME all the way around!! LOVE IT!!!
I love this app, and I'd like a new feature for ease and convenience.
by Essence24 on 2017/12/05 00:57
I use this app all the time, and I love how secure it is. I've bought the premium version In app purchase, and I'm glad I did. But the new feature I'd like to propose is a wireless copy / transfer directly between devices with the app installed via local network or Bluetooth. Copying all of my private photos between devices was and still is a huge chore or copying, moving, uploading and whatever else. And the photos get out of order and disorganized. So this little feature could help tremendously. That's all. Get this app, buy the premium mode, and enjoy. It's great.
Really? No encryption?!!
by Expat99 on 2019/05/19 13:14
As far as I can tell there is no encryption of your photos. So if someone can access the files via your iCloud or iOS backup then they have unencrypted files that they can access and distribute. I hope I’m wrong but other apps with encryption always note that as a selling point and some link to a white paper that clearly explains how and where there encryption works. Also missing is folder within a folder (nested folders) so that you can more easily catalogue and organize photos. I like to store my images by year and within year by month or sometimes by location. I don’t want to have 60 folders when I can have 5 year folders with 12 months inside each annual folder. Really wish they would bring this feature.
Edited videos revert back to original when saved in vault
by adam5543 on 2020/05/13 12:56
I like the app. It does what I need it to for the most part. However, there is one big problem. When I edit a video using the iPhone photo edit feature, and save it into the vault, it reverts back to the original unedited version in the vault. I can save a new clip of a video on my phone and put the clipped version in the vault and that solves that particular issue, but I can’t edit the lighting or anything in a video because the app will revert it back to the original in the vault. I emailed the developer about this issue several months ago and got no response. It’s a shame; I paid for the app, and I’d like to keep using it but this is a big problem for me.
Cool App but a ripoff
by j90skid99 on 2018/04/30 03:07
As much as I do like this app, a lot, it’s a freaking rip off. You can only create 1 album? And only 2 on the deluxe one that’s worth nearly $4? Really? For as much money as I paid for this, I should be able to create as many albums as I please. This app has some great features. For example, I absolutely love that you can save photos from the web and put them into folders. It’s great for ideas you have for things in your life. It’s just that as good as its features are, it’s quite limited! And that’s really disappointing. Photo Vault it’s time to step up your game, cause I am not spending more $4 on this to able to have one more feature.
Don’t waste your click
by Tip pon yuh toe on 2019/07/02 13:24
I would’ve given the app 5 stars if it saved all my pictures. I’ve gotten 2 iPhones after downloading the app the first time and all my memories are gone. A real slap to the face because I lost the first phone the app was on and lost all my pictures when it happened and the best memories were in that app and I can’t get them back. With that being said, what’s the point of having the app that only saves pictures for that particular phone? I want to be able to open the app and have all my pictures backed up. Or at least have an option to access it another way. Free or not, the app has lots of flaws. Plus reading the pro, I didn’t sense you’d get your pictures back when downloading the app to a new iPhone either. Will not be using this app again on a new iPhone 🤷🏾‍♀️
Gives good peace of mind
by CAV024 on 2017/05/25 04:26
This app is top notch, even in the free version. I'd say the decoy passcode is my favorite feature. I gave the free version a shot, then watched the ads to get free access to the premium features (not sure if that deal is still going on, had this app for ages). Either way, I'd gladly buy the app at full price for the peace of mind it gives me. Being able to store away anything I'd like to keep private and being able to trust the program it's in, is priceless. Photo Vault and Telegram are my 2 favorite security related apps on iPhone and I haven't seen any yet that top them.
Lost pics and videos! Support is AWFUL!!!
by MacDzl440 on 2019/05/24 16:33
Had to do a restore on iPhone 6plus. All my other Apps came back with their content. The Photo Vault did not.. All pics and videos lost!! And, this happened with the Premium Version!!! Support will not respond to my numerous emails on possibly restoring my content after over 3 weeks! This is ridiculous! They had no problem taking my money though. Beware and take notes. Don't loose your precious pics and videos on this inferior App.. Their support team doesn't care. They only want your money. Sure it works okay til you have a problem. When you do, support won't respond. So don't take a chance on losing valuable information. I still haven't heard from them..Actually, They DON’T Deserve 1 Star!!! Do Not Trust Your Valuable Pics And Videos To these People!!!
Great but...
by bones9812 on 2017/09/30 05:58
...when an album gets close to reaching max capacity, the app will periodically import random pics from my phone, instead of the ones I'm choosing to put in. Or I will click on a thumbnail pic and the one that enlarges will be another random shot. Since I use this app exclusively for adult pics, I find it odd that the random ones uploaded and enlarged are always non-adult shots. I've tried to delete pics to decrease the number of photos to improve the accuracy but it doesn't work. Otherwise, it's privacy feature and editing options are exactly as promoted
Great app but a few suggestions
by Drake2535 on 2020/05/09 22:47
I like all the features this app has so far, like a decoy password, a built in browser, locking individual albums, etc. but there are a few things I would also like to see. I would like to see a dark mode, because the white background is too bright, especially at night, a private browsing mode, so it doesn’t save your history at all, and finally a place for notes. I know that this is really only meant for pictures and videos, but if all these things could be added in the future, this would easily be the greatest app like this I have ever downloaded. 👍
geoMan
by Tbilisigeo on 2017/11/09 02:14
Just downloaded pro version since it supports Live Photo’s, but still far from perfect. I hope developers improve this app to display and import/export Live Photo with bounce or loop feature. If you import Live Photo with bounce or loop it does not show image, just black screen. And second very important feature is to play slow-mo videos, this app doesn’t not support slow motion, it says unsupported video format. So far those two bugs found will update my reviews later. ...I tried 4K video back up it says unsupported format, I am removing another star for that. It is not optimized for iPhone X. Will wait month or so for update and after will update my review with more or less stars..
Very unsatisfied
by ŁIGHETINING STRIKER on 2019/06/15 01:10
Previously I had used this app as my go-to itunes photo sharing app. It used to be very easy to transfer photos from my phone to my PC and vice versa without using the internet. Now after a recent update, there is no longer an “iTunes album” option available in the app. The app works well otherwise, but one of its main advantages is no longer accessible. Edit: I have realized after reading other reviews that I have also lost hundreds of my photos that I previously had in my itunes album within the app. I had very important images there that I did not have backed up anywhere else yet. After the update they were nowhere to be found, not even through itunes file sharing on my PC. I am very unsatisfied, as there was no warning that the features would be removed, or (**more importantly**) that an entire album of my photos would be deleted with no visible method of recovery. One of the app’s strongest features was the ability to move pictures via a USB cable; there’re plenty of other apps that can be used to privately store photos. If you’d like to regain a user, please bring back the itunes file sharing functionality.
RIDICULOUS..
by Jojo rain puppy on 2018/03/08 02:56
You will be hit with an advertisement EVERY 4th IMAGE! They are strategically placed to make it difficult to exit without inadvertently opening whatever crap you're trying to remove. In particular is the HORRIBLE Final Fantasy, which you cannot exit for 20 seconds! You can upgrade without advertisements for an additional $5.00. They have already taken enough money thank you very much. I have filed 2 complaints with no response. RIP OFF Time to fix this! Why am I supposed to pay AN ADDITIONAL FEE to make app worthwhile?! I am upgrading my phone and IT IS UP TO YOU as to whether I dump this app. You really should be ashamed of this! It will take more effort than I care for to download my images to a new platform for which I have you to thank. I would like a response to this.... repeat, I WOULD LIKE A RESPONSE TO THIS..
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