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Connect. Discover. Control. Stay connected to your gaming friends and the games you love to play, wherever you go with playstation App. See who's online, voice chat and send messages, and discover deals on PS Store. Connect with friends • See who's online and what games they're playing. • Voice chat and send messages to your PSN friends, hang out online, and plan your next multiplayer session. • View other players' profiles and trophy collections. Discover new games and the latest news • Shop for new releases, pre-order games, and check out the latest deals and discounts on playstation Store. • Get your daily fix of gaming news from the world of playstation. • Stay up to date with notifications and invitations on your phone lock screen. Control your console wherever you are • Download games and add-ons to your console, so they're ready when you are. • Manage your PS5 console storage if you run out of space while downloading. • Get ready to play with quick sign-in and remote game launch on your PS5 console. Account for playstation Network required to use this app. playstation terms of service are viewable at https://www.playstation.com/legal/psn-terms-of-service/. Some features require PS5 or PS4 console. Content available on PS App may vary by country/region. Some titles shown above may not be available in your country/region. “playstation”, “playstation Family Mark”, “PS5”, and “PS4” are registered trademarks or trademarks of sony Interactive Entertainment Inc.
Something to do with your PS five controller
by fmsmdmsm on 2021/11/27 07:30
Can you make a different PS4 controller that you can customize like what you did with PS4 controller
Boyfriend stealer
by naty-t158 on 2021/11/25 22:38
Playstation stole my boyfriend so yea, I hate it. Would give it 0 stars if I could.
ahhh
by luvmybellaboo on 2021/11/24 22:06
it wont let me sign in and every time i try it says “authentication failed”
Why
by key3923 on 2021/11/21 15:39
Why can’t I get off the page that says verify your email
Thief’s
by playstation trashhhhh on 2021/11/20 19:02
PlayStation stealing people money now? Cool
Joining parties through the app!
by FakeSandMan on 2021/11/20 07:35
I am no longer able to join a party through the app every time I try my all just crashes.
Push notifications broken
by F easy on 2021/11/18 20:15
Social friends online - I turn them off and they keep getting turned back on bc of this update. Please fix
FIX!
by NY Andrew on 2021/11/18 02:21
Push notification settings don’t save anymore. WHAT DID YOU DO!!?? Fix it or I’m deleting app and switching to Xbox. Pathetic.
Great App
by Vikna on 2021/11/17 19:51
Sony has really improved this app after the PS5. I use it daily now.
Does not support ProMotion
by tripp31415926 on 2021/11/17 15:38
Vertical scrolling on the PS app on an iPhone 13 Pro or on an iPad Pro is a headache-maker. The scrolling is really janky and clips/cuts the faster you scroll. Sony has not fixed this for a year+ now.
Abuse of photos
by chitanda sann on 2021/11/17 13:11
If you don't give this app access to all albums, you can't save photos.
Terrible
by bebeblaster on 2021/11/17 08:29
Pitiful
The app is good
by hdhbshsvsgsvst on 2021/11/16 20:40
But y’all need to add a thing where you go to you’re clip’s
What happened to the Save Video option???
by dizzyboyarion on 2021/11/16 00:15
I can’t save gameplay videos to my phone I send to myself anymore through the app
Carlos
by munayooooooo on 2021/11/15 07:21
THE BEST FOR THE BOYS
No notifications
by kaixa0917 on 2021/11/15 06:19
Please fix this issue! It work great before this update then I got no notifications even I switch allowed notifications.
Annoying bug
by JS 719 on 2021/11/15 01:14
Unfortunately right now there’s an annoying bug where I can’t stop the push notifications for friends coming online. Please don’t make me delete this app.
Here’s what I think
by I Review Some Apps on 2021/11/14 14:24
I think the app is great and all but it could use sone work. The main thing that needs fixing is the clips. You should make it where we can see our clips from the app
CAN I PLEASE DOWNLOAD MY CLIPS TO MY PHONE
by LandShork on 2021/11/14 09:11
PLEASE SONY I JUST WANT TO DOWNLOAD MY SHARED CLIPS TO MY PHONE PLEASE I BEG and I just one stared this review just maybe to get your attention, the app is great tho but please fix/add this first day problem and EVERYONE WANTS THIS TO BE ADDED
Good features but jerky UI
by Jae Keitamo on 2021/11/14 06:38
Great features are continuously added, but the app jerks and stutters really badly when scrolling through games in the store. I never had this issue with my iPhone 12 Pro Max; the issues only started when I got the 13 Pro Max - could be an issue with the variable refresh rate of the newer devices.
My thing not working could you pls fix it 😊
by kangelrogers575gd on 2021/11/14 06:02
Yes
Needs fine tuning
by bae.max12 on 2021/11/14 05:15
As someone who currently don’t have a console I use this app to keep in touch with all my gamer friends. Only issue I have to say about it right now is that I hate I can’t watch a video clip a friend sends me while on this app because it cancels out the chat. If y’all could figure that out I’d give it 5 stars
Region App Access
by 14836tothe9 on 2021/11/13 20:29
Can you make the App available in other stores other than the US?, I have to change the store Region to update the App every time.
Needs a new feature
by Guygoldy73 on 2021/11/13 20:12
Overall this app is pretty good. Something I wish would be that you could view and download video clips right from the app. This would make it so much easier than it currently is.
.
by Kushanova on 2021/11/13 17:20
Notification for friends coming online won’t stay off. It’s crazy annoying
Amazing App But Annoying Bug
by ronronronny on 2021/11/13 12:59
Bug: Turning off “Allow Notifications” for when friends go online doesn’t work. When I turn it off, then refresh, it turns back on. When I turn it off, and exit the app (or menu) and go back to it, it’s back on automatically for some reason.
Sony
by sooooooooooooooooooooony on 2021/11/13 10:13
We need a feature to delete messages
Bug
by NinjaZ1122 on 2021/11/13 09:27
Can’t disable when friends go online after the latest update
Great but one small thing
by ItsThatAWFUL on 2021/11/13 02:29
Would be nice to be able to still watch YouTube or something while in a voice chat and not have it kick you out
Needs a new feature
by skitzdog24 on 2021/11/12 13:09
I feel like any PlayStation user will agree with me, I feel like just like the Xbox, PlayStation app should allow you to view the videos you record on the PlayStation through the app.
Friends online
by Meqren AlMeqren on 2021/11/12 12:55
I can't turn off the notification for my friends if they become online, fix it and.
Awesome UI
by CruisinAndy on 2021/11/12 06:10
Although it still needs more features seeing the hard drive size of the PS4 system & other features editing profile backgrounds with photos from phone or tablet devices
YOUR COMPANY IS SO BAD
by ishdhakjs on 2021/11/12 03:40
JUST KILL YOUR SELF NOBODY WILL EVER LOVE U YOUR THE TRASHES COMPANY THAT IS SO POPULAR XBOX IS BETTER THAN YOUR BAD CONTROLLERS THAT I JUST WANNA BURN
Not good
by Snoopy-the-great on 2021/11/11 19:17
Theres no way to know if the console is on Or if a game is being downloaded I clicked download to console so many times expecting some sort of message saying my command went through but nothing.
How do u even create an account
by gdkjdtjdjgdgnxfngzrcjf on 2021/11/11 15:26
.
it’s nearly perfect just one small problem
by ErrorUndertale on 2021/11/10 23:54
I like the ps app I can talk to my friends on there even when I don’t feel like gaming on my PS4. MY ONLY ISSUE IS iF ONE LITTLE NOISE PLAYS ON YOUR PHONE it kicks you out it’s annoying
Pro tip:
by HailAndWellMetMyDude69 on 2021/11/09 05:03
Setting a password for individual devices is not Two Factor Authentication, and anyone who told you so is wrong.
Still needs work
by GooGoGough on 2021/11/07 22:39
Specifically in family management when the admin/parent wants to adjust it requires sign in. Log in does not utilize security measures offered by phone OS, ie facial ID. What could be a quick process becomes laborious. Please allow for Face ID log in under family management.
Notifications not working
by BurnOutNotFadeAway on 2021/11/07 22:28
The app isn’t notifying me or using any sort of badges for any notifications at all. It was until the last update, but now it does nothing. It doesn’t alert me to anything whatsoever under any circumstance. Super annoying please fix it.
Capture gallery
by Bruh_og7 on 2021/11/06 03:59
I need a way to get my clips from capture gallery on to my phone please I heard Xbox has it
App keeps crashing
by Good o'l gamer on 2021/11/05 18:16
Tried deleting the app to fix but now it doesn’t even let me download it
Bring back the “all friend list” smh
by Jhkllbbdjdknd on 2021/11/05 08:33
I dont want to see only mutual friends! I want to see all my friends’ friends list!!
Show Storage Size For And Last and Current Generation Games for PS4/PS5
by dfbbxshngf on 2021/11/05 06:56
Show the storage Size of all The PS4/PS5 Games in The Next Update Please Thanks you
No badge notification
by Megmegmeg2 on 2021/11/05 02:13
No badge notification.
Great app but irritating bugs
by PuneetUpadhyay on 2021/11/04 20:38
The search is messed up. It only searches game by looking at the first word and ignore the others. Games stays on wishlist even after I buy it. I’ll update the rating when the bugs are fixed.
Wanna report a bad bug!
by Efii65 on 2021/11/04 09:07
Hey there; I did refund a game but it’s still showing in my library as purchased game! I think it’s ps app bug because didn’t see same thing on website.
😈
by ur mom 20372 on 2021/11/04 00:29
Better than xbox💯
Game
by unknown::(&$ on 2021/11/03 22:56
Won’t let me sign in
Please please 😢😢
by sakura bill on 2021/11/03 16:27
i loved this app but something i dont loved its backround i mean i can change my picture profile but i cant changed my backround bc its not there so please please do not ignored my letter
Why aren't you offering more?
by lilshireboy on 2021/11/03 14:36
So you're a big tech company and you can't make our PS plus cloud pull up our screenshots and video clips mobily? You tech away the friends news feeds which was a delight! No one checks that out via system. Bring it back. Bring in a trophy check system via the app such as: we recommend you return to this game, you're so close! Or bring in the hours played for ALL systems and mobile. I'm not a developer honestly but I and I know 100 of thousands have bought alot of games here through the app and you treat the app as a rag doll. The only improvements I have notably seen is the store and the ps news. Very selfish plays if I must say, very PlayStation focused and not PLAYER focused. Come on Sony, I love you don't do this to me my son.
Poor quality of pics sent
by Donnie Zuo on 2021/11/03 04:51
The pictures I sent to my PS4 from my phone via this app were obviously compressed without providing options for me to change this setting or even informing me. Unbelievable and Unacceptable.
LOVE IT!!!
by Eaglesfan69 on 2021/11/01 23:14
Now that I have a PS5 I love this app even better I love the pick up and play feature or remote play only thing ask is for Facebook share feature otherwise it’s cool
Don’t work
by Sinep is good on 2021/11/01 22:23
Doesn’t let me create a account
Review
by camnffddf on 2021/10/30 22:00
Trying to click continue haven’t been able to yet
Useful app but can be better
by Carlos Breton on 2021/10/30 17:27
Please support more multitasking features like Picture in Picture for share play. Also being able to listen to something else without being kicked out of voice chat.
Add clips into app
by cisnenskanr on 2021/10/30 04:09
When I’m with friends talking about the game and me playing it would be nice to show them the clips from my phone on the app the Xbox app is able to do so
“Something went wrong”
by imComp on 2021/10/29 14:41
The PlayStation app won’t let you purchase games.
Really want captures
by 2wolfy2 on 2021/10/28 12:24
I downloaded the app with the hopes the I’d be able to see my captures on it… I’ve kept it around every once in a while checking for my screenshots/videos only to be disappointed. The app is stored in a place where I forget about it most of the time due to that.
Minor issues make a big difference
by Ajaxdasouth on 2021/10/28 00:25
My issue is that i have a blue dot signifying i have message when i don't and it's very annoying to say the least
Free my opps
by otfandftouseiteachway on 2021/10/28 00:23
Free them niqqaz
Can’t Sign In
by Hall boi on 2021/10/27 21:29
I’ll change it to 5 stars if y’all could fix this issues with the verification puzzle picture I can see anything so I can’t solve the puzzle to sign in... Please Fix!!!!
Thanks for everything
by bigboss3456 on 2021/10/27 15:13
U guys are doing a awesome job keep it up thanks I’ve been a fan of Sony for a long time never going to stop using this platform
Broken, as usual
by Ooonion on 2021/10/27 02:51
Pure garbo....not unlike the bugfest that is the main website. The app doesn’t even open up passwords for you to login. I had to go to safari and grab my login from there. Add game to cart. Logged me out. Literally wanted to throw my phone against the wall trying to log back in. Solve this puzzle. No puzzle loads. Ad nauseum. It’s just hot garbage. It must be really easy to get a dev job at Sony.
Great app much improved!!!
by FireSamue on 2021/10/26 14:28
Everything about this app is so much better than the PS4 generation version. Any plans on adding 120hz support for the 13 Pro devices? When browsing the PS Store the scrolling stutters a lot.
تطبيق جيد جداً
by خنفوشهه on 2021/10/25 20:18
التطبيق فيه مميزات جداً جميله ومنها ان يمديك تلعب في الجهاز المحمول بدال السوني ويمديك تكلم فيه مميزات جداً كثيره بس ما اقدر اقوله كلها الحين بس التطبيق مره جميل وبس ♥️
Not as good as Xbox
by Hijinkis on 2021/10/25 05:11
Why can’t we see a picture gallery on the app? Seriously, this needs to be implemented, Xbox has it.
Good app
by josephpalma24 on 2021/10/24 19:33
This app would be more awesome if we can view, delete and send images and game recordings from the console with this app I wanna view it from my phone instead of the console
PlayStation app
by DrippyReds21 on 2021/10/24 15:35
I love the app. What I think u guys should add is, allowing players to see their clips on here and share them to others. Overall the app is great just need this and it will be good
voice chat
by slatt gang23 on 2021/10/24 15:08
can’t join a party on my phone
Functionality continues to benefit players
by UltimateJ-Star on 2021/10/23 23:04
This app is a key complement to the PS5 console. Continue focusing on adding features that make the app more accessible and functional for PlayStation players.
Please add posting back!!
by Smallpriss on 2021/10/21 19:50
Add posting on app and edit your profile background 🙏🏼
View clips
by iPod iPhone iPad on 2021/10/21 15:26
I love the ps app but I feel There should be some way to view recorded clips and/or screenshots on the app
Problem with messages...
by True_Gauntlets on 2021/10/21 05:44
1. I don’t get the push notifications when I receive a message from other players. In the old app, it’d push those notifications before you guys discontinued it. 2. There’s no option to message “players met.” What if ppl wanted to say something to me before, during, or after a match? Overall, I kinda like the feel of this new app. Update 7-28-2021: I think no. 1 was fixed. Thanks. But you still need a “players met” option in the messages section! That way u can message people u meet in games easier if needed. Update 10-20-2021: In the messaging area, when are we gonna get a “players met” option? Typing names of people I meet in certain games is cumbersome!
Good but not supports ps3
by gamer174295 on 2021/10/20 17:36
This app works well but I think they should have added options for the PlayStation 3 because some people still have and play on a PlayStation 3 and I feel like they could use the app as a microphone for the games they play and show the games that they have on the app
Good app but can I see my captures please?
by Beast10gdixobsj on 2021/10/20 04:06
See wheatblooms comment. Great app but missing captures and I had that feature on Xbox one? Get it together Sony
Add counts to purchased and played
by Wafflez13 on 2021/10/19 17:48
Please add counts to purchase and played and add a way to view unplayed. Otherwise great app!!
Verification
by rytikal on 2021/10/18 01:23
Accidentally had to create another playstation account and when I was on the play station app it was stuck on the verification screen and I can’t go back to put in the new account to sign in
What a waste….
by Spyrow424 on 2021/10/17 23:35
Basically this app is so Sony can advertise to you. That’s it. It does little else. You can NOT update payment methods or account information using this app. You can NOT use it to view your clips or screenshots. You can shop, but only if you have setup your payment methods online. Cause on PS5 and this app, it’s impossible. Which is why an app like this should be useful. Oh and when the app flips you to the website so you can try to update your accounts and payments it just redirects and hijacks safari and/or chrome right back to the splash page in the app. Again, subpar design from a subpar company. Onion News had it right in “Sony’s another stupid device.” Report. Mother sucking time vampire.
I Love it
by tristen og123 on 2021/10/17 19:44
I love the app it is always so great to be able to text someone even though you’re not at your PS4 or PS5
PLEASE bring in the Capture Gallery!
by Gage4040 on 2021/10/17 14:42
This app is great for anyone and everyone, that much is certain, but I wanna be able to use the capture gallery on my phone to be able to edit to my hearts content and also to share stuff with friends on social platforms. This would be an awesome addition!
Almost Perfect
by Johnny Yanez on 2021/10/17 02:21
i still can’t figure out how to view capture gallery videos from my phone but xbox has no problem doing that and it’s an inconvenience for me to go through the process of uploading and saving from like twitter or twitch.
Not good
by Frankie Tiger McGee on 2021/10/16 18:05
Just giant mess that doesn’t work.
Ps4 clips
by ElilovesgamingYT on 2021/10/16 03:47
This mechanic would be really helpful for PS4 user exporting clips wise there should be a option where you can take clips saved on the PS4 user’s account and download them on your device of choice like phones and tablets that would be way more easy for transporting clips on PS4 and I think lots of gamers would benefit from this so plz add this feature so we can just download our clips from the app
Rudest Game System Company
by UltraPredaKing on 2021/10/16 02:20
Dear PlayStation, I was chilling and chatting with my friends. Enjoying the game. Out of nowhere, falsely suspend my account for something I didn’t do. I have not texted anyone aggressive or anything like that. I recently finished my long days of work. I don’t know why I’m always getting pinned with Code of Conduct. I have not said any bad words. Accused of something that came from someone else. I don’t understand any reason for something I didn’t do. I’m suspended for today and while I was recording a video. I find it completely disrespectful. I followed the code of conduct. Respecting the community and now I get suspended for something I didn’t do. Honestly I can’t trust you guys anymore. I will have to give you in general a 0/5. I can’t believe you treat me like this. After long days from work. Had the time to enjoy myself from my hard work. You also don’t give me invitation for Playstation 5. You sent people emails 📧 like an invite to buy the PS5 but you didn’t invite me to buy the PS5. It’s so hurtful on how you treated me. This is unacceptable and my video on a video game I loved playing was ruined too. I am so upset on how you do this to me. I’m nearly at the point where I would no longer be a part of you. No stars ⭐️ to give you PlayStation. I’m truly disappointed with the action you put on me
Downloads/game captures
by MTQL23 on 2021/10/15 19:13
Please add the ability to see the percentage of downloads in the download que within the app . UpdAte the app so we can view our game captures.
Decent app. Just a couple of minor gripes.
by jheiselman on 2021/10/14 18:11
The most recent update seems to have added getting notifications when you haven’t redeemed your PS Plus games. That’s fine. I don’t mind the notifications, however, 1) please let me mute it as I don’t need interrupted during my work day for it and 2) there doesn’t appear to be a way to clear the notification badge at all.
Bug fixes needed
by Late flip on 2021/10/14 01:33
Current version syncs very well with my ps5 but the mobile app gives you no ability to manage your ps+ account, redeem codes or manage subscriptions on the app. It populates a message asking permission to open a new window, but all of these functions take you in a circle back to the app. Please fix!
Locked me out.
by Public Supporter on 2021/10/13 12:54
It worked good for ages until one day it locked me out and no matter how much I try to sign in it won’t let me. I even changed my password and it still won’t let me log in. Terrible app.
Room for improvement
by XICANX on 2021/10/13 05:56
The main thing that’s been bothering me is every time I’m in a voice chat with my friends on here, and trying browsing videos it’ll kick me out of the app. I’m able to be on the phone and watch videos fine, should be no problem being in the voice chat and watching videos while I browse my phone.
App doesn’t let you message
by ray is that you on 2021/10/12 23:01
When this app worked it let me message people I don’t have on my friend list. I’d go to players met and find them listed there. Now, this app doesn’t want to show anything when I go to players met and can’t message some people. This app isn’t working like it should.
Capture Gallery
by Reviewking54 on 2021/10/12 17:20
It’s so weird that we can’t access our clips and photos in the app. Xbox and Nintendo both have options for that. It seems like such an obvious omission (worth 2 stars). There has to be some kind of code thing preventing it, but I hope that can change. If it wasn’t for that, the app would be perfect.
impossible to unsubscribe
by aball1000 on 2021/10/11 17:50
it’s impossible to manage your subscription in the app. super sketchy
Used to be good
by Hatch530 on 2021/10/11 07:58
Now the PS five is out most of the features only work with PS five. But thank you Sony for protecting me as I can’t buy a PS five because I refuse to pay $1000 to scalpers.
How do I check players met?
by dos_03 on 2021/10/10 18:30
Is there any way to check players met on the app?
Activity Feed
by Nats87 on 2021/10/10 00:05
Is there any way to get the friend’s activity feed back? PlayStation (app and systems) feels like such a lonely gaming experience since PS5 came out. Big downgrade.
App not working
by RevKnight on 2021/10/09 23:32
App is not working in my xs max. Uninstalled it and reinstalled it. Not working
Bring change cover back 🥺
by JayLee4323 on 2021/10/08 22:14
I wish I could change my PlayStation cover like how the last update was before y’all change it
Wishlist Error
by 420420420 on 2021/10/07 04:23
I put stranger of paradise in my wishlist. I then proceeded to purchase Strangers of paradise digital deluxe version and I now unable to remove strangers of paradise from my wishlist because the app tells me strangers of paradise is unavailable. Fix this and you will get 4 stars. To get the fifth star, make it easier for us to report errors.
You should add were you can see blocked player list on this app
by Lance Gold on 2021/10/06 01:21
I Love this app I can manage pretty much everything I want when I’m not home you can be in parties do anything you want away from the console.
Great new update BUT...
by wheatbloom on 2020/10/29 02:22
I love the brand new UI, a completely renovated look, easy accessible to what I need and where I need it except, I feel like you guys missed out HUGELY on the Capture Gallery. This was that one feature I was looking forward to ever since I made the switch to Playstation. As of right now I can edit and share captured screenshots/videos exclusively only on the console itself and nowhere else. I'd understand if editing would have to be done on the console but sharing clips from my library/profile should be an option on the app! Especially with the new PS5 coming out it'd be a great addition to the PS app to be able to seamlessly share our content/trophies etc. to any social media or be able to forward to our friends. Except there's only one option and that too on console, which is Twitter. It's really sad to see how much Playstation emphasizes on 'Sharing' to the point where there's a dedicated button on the controller for it, yet no support on the app itself. It still has the basic most features the last PS App did, but this time it was just revamped with a nice and clean look. I'm hoping that changes once the PS5 is officially released but I'd love to see a sharing/editing feature integrated within the app. I know it's 100% possible and definitely can be done. Overall, great work on the app so far. Hope I'm heard and can expect something out of it in the near future!
New update could be better..
by Mel Vz on 2021/01/19 05:43
I love the new update, It looks great! But there are so many things from the older version that i believe makes it better than the newer version. Being able to customize your profiles look by changing your cover image, profile color, and more was a huge deal for me. Customizing group chats was another cool thing. You can do it in the new version, but it has to be with more than two people. In the new version you can’t do as much as the older version. profiles just look so dull to me now. When you start the app you can see what your recently played games are. When you go to your profile, you can also see what your recently games played are. I think that’s unnecessary and boring. I preferred the old layout. Being able to see your friends, who you’re following, and followers was a lot better. Same goes with seeing friends profile. I really don’t want to see just mutual friends. The what’s new page was also removed. I thought that was a great way to see what your friends are up to. what games they started playing and trophies they’re achieving. I love that you can download games to your console and make purchases though the app. It’s a lot faster than doing it on console.
wonderful update, but having an issue...
by Itz_Dogzforlife on 2020/11/15 21:05
after just recently switching to the ps4 after a long time of my buggy ps3, i’m still new to not only ps4 but also the ps app. the app is useful don’t get me wrong and the update was really nice but as a gamer who’s always on/in a voice chat the update is kind of annoying. i’ve seen a couple other people have the same problem and i really suggest you fix this for people who like to use wireless gear. my problem is that i don’t own any wired headsets, and in order to do my voice chatting from my phone it needs that. i know, i can just go to my nearest store and get a decent wired headset but it’s a waste of money if i spend all this money on wireless gear just for it not to be compatible with playstation. on a good note, the UI is way easier. i used to have a lot of trouble on the older version and often some features wouldn’t even work. (such as buying games) luckily this update is better. and now since we can link our consoles it’s 10x as easier for me to get games since at times of the year i’m across the country from my ps4.
Not a review of the app it self but more of the PSN network as a whole
by gschraer on 2020/12/21 21:31
The PlayStation app works quite well, as I’ve encountered few glitches or bugs, though it can be hard to navigate compared to the old way. However there are some issues that I have with the PlayStation Network that apply to this app. First, you can no longer change your cover image from the app, or the website for that matter. I have no idea why they removed this feature as now it’s much more difficult to change the cover image, and it often looks worse because you’re having to take a screenshot of something rather than download the image. Second, Playstation does not allow you to delete shared media so if you post anything, it stays on your profile. This is another feature that seems so obvious to have, as sometimes you post something and later don’t want to see it. Third, when you become friends with someone, you automatically follow them and they follow you back. But if you unfriend them they will still be following you, and you can’t make them unfollow you unless you block them. Once again, it seems only logical to have the ability to control who follows you and who doesn’t but Playstation does not allow you that. If PlayStation could give more freedom to users it would make their network much better.
Update glitches invites on PS4
by ScottIsHot96 on 2020/11/04 02:20
This new update is pretty bad, has added a number of issues in the PS4 system, as well as not being able to add people to your friends list from the invites you receive. It’s extremely annoying, and I’m almost wondering if it would be easier to switch to XBOX. I’ve been an avid ps fan since the ps1, have had every system available. Now it seems like they don’t care about the people playing anymore, or people who stream. Why can’t we use remote play to play from our PS4 and stream the gameplay as a secondary screen to a PC or Mac, to then use things like OBS. Instead you have to connect your controller to the pc, yet be under the same network. Why have the lag when you could just have the controller connected directly to the PS4 pro and stream from the computer without the lag? What’s up with these issues? I’ve contacted Sony support for the PS4 and have gotten the messaging system ended as soon as I ask any question. It’s seeming extremely dishonorable what SONY has done in the past 6-7 years. I’ve even offered to buy the M.A.G. Streams back to create a new game comparable with the PS4-ps5, with no luck, no contact information, and absolutely rude feedback from SONY.
Don’t bother buying games here
by jeff806 on 2021/04/27 09:14
Why did you take away the ability to sort games in the store by release date? Or any other criteria for that matter? Do you not want people to buy games anymore? It sure seems like it. This applies to the PS5 UI too by the way. I really don’t want to see the best selling games and have no way of changing the sorting. In fact, I find myself not browsing for new games at all anymore. I used to buy games all the time on impulse, but now I never do because you have made it so hard to find new games and add-ons. Great job Sony! I hope you are compensating indie developers somehow since you obviously only want people to see the most popular games that everyone already has on the storefront in the app and on PS5. Like for real, maybe let people choose how they want PSN games sorted. The way it is now is total trash and I can promise your losing money because you have made it so hard to look for new releases now. I guess you are selling so many new systems you don’t even care. Cheers! I’ll add this to the growing number of apps that are now less functional for the sake of a new slick user interface. Good designers apparently are in short supply these days in the App world. I’ll pray for you.
Photo Gallery
by Honeyholedazzlr on 2021/01/25 01:46
I really love the newly designed look and UI of the PS App, a great leap in my opinion, but still lacks behind the Xbox/Game Pass Apps. They have the Photo Gallery right there in the bottom of the interface that lets you see your captures, photos or videos. Just like Stadia. Theirs is right at the bottom of under the games you have. I realize how much work it might take to implement this into an all new designed app, and how much space it could take up to build servers or cloud service to store all photos from the PlayStation family; but your app is behind. 5 stars once it’s added as a feature but it’s just great for now. I only use it rarely because of this lacking (important mind you) feature. Because having to upload to Twitter then save tends to degrade not only the video but wastes time when I could just open the app and save or download the video/photo. Then I’d use this religiously. But still, great job Sony/PlayStation and devs that develop all these, it’s still phenomenal.
Needs work
by Swag splash1 on 2021/06/22 18:46
This app is definitely better than the old PlayStation app now that it combines everything, although it does not do this very well. The UI is decent but it’s not as fluid as the original UI and has some pointless screens especially in the messages/parties/friends tabs. The overall PlayStation search a user system is broken and annoying now too. You used to be able to search a player’s gamer tag and see the 1 and only result of their name, but now searching a gamer tag often shows a list of unrelated users and friends who share key words with the name you searched and lists the one person you searched somewhere in the middle of all of that and if you’re lucky they’ll appear as the very last result. Sometimes the user won’t even appear at all and you have to go through the same process on the console to get what you want. Also I miss the feature to turn on the PlayStation from the app if both were on the same network. Overall combining all the PlayStation apps was definitely a necessary move, but in doing so we have lost key features from each of the individual apps and some very simple features are too hard to access on the new app now.
Looks great, buuut pretty disappointed
by dansington on 2020/11/13 16:20
1st, there is no wishlist. I don’t know why the felt like this feature was unnecessary. Having a wishlist actually got me to spend MORE money. Now if there’s a game I’ve been waiting to go on sale, I just have to remember which game it was in the first place and scroll through all the deals to probably not find it anyways. It was a nice way to have a list of all the games I thought looked interesting that I might pick up someday. But nope. It’s already hard to find indie games on here so if you come across one you might pick up, you’d better write it down somewhere. Makes me think they want to make it harder to get deals so they can get people to pay full price more often. 2nd, it’s glitchy. I’ve put 3 games in my cart, but when I try to pull up the cart it’s just a blank screen. Like nothing on it. In conclusion, it looks nice. It’s easier to scroll through. But I don’t really think they have the consumer as the priority right now. It seems more like they care about the look and pushing the Triple A titles. I hope there are updates that make improvements because PlayStation has always been my go to.
Good but not perfect
by CarrollNewby on 2020/05/29 03:39
Only thing the feed lacks is having people’s game clips saved and being able to download those clips from the app to our phone which is what Xbox allows and does. If it did that or could be added that would be great. Hopefully when the PS5 comes out the trophy system will improve showing progression, like when u got to get 10 of something have a meter, or say the amount I collected, so u know ur progress. Steam and Xbox both do this and that would be a cool add on which would affect this app as well. Also making messages and ps app one app would be nice. I hated that when Facebook did it and not a fan of having multiple apps to keep up with. Other than that, great job and I’m liking everything else that’s being done thanks PS peeps for the good times.
1 step forward 2 steps back...
by Susanoo83 on 2020/11/15 19:19
The app has potential, but now it’s missing so much. The ability to post things from your phone to the What’s New section and the fact that the What’s New section is completely gone (no bueno) being able to comment and like your friends achievements or posts is what made the PS app stand out on top of any other gaming app that’s out there. Messages being intergrated into the app and the fact that you can actually buy things off the PSN are both welcomed changes, but all the accessibility that was in the original app needs to return. Profile customization, themes, I personally enjoyed the fact that close friends or family could see your actual picture with the Avatar made it so much more personal. If those changes are to occur I would not just recommend this app, but if you have a PlayStation, you NEED this app. As of now though the app is just...meh*...hope to see these changes in the future, but this is a decent start.
Good UI but voice chat annoys me
by Forsanain 45 on 2020/11/11 23:16
To start this review I love the UI and features the new update has, and I think it was a lot better compared to the one one. my problem comes when I try to join a voice chat on my phone. I have tried multiple times to use a wireless headset connected to my phone in order to use the voice chat feature but the app doesn't seem to support that function so I'm forced to use earbuds or my speaker in order to talk to someone on the voice chat. I find this incredibly annoying that the app, which is made for phones in order to be easy to use, does not let me use the audio device of my choice to communicate via voice chat. I don't think I should have to be forced to use specifically earbuds on the app when I prefer to use my Bluetooth headphones which have better audio quality. It would be nice for the voice chat feature to be more accessible when it comes to what audio devices you can use with it.
PlayStation
by xboxnext on 2021/03/04 21:06
This app console and everyone that works there is so beyond the special class in 5th grade you can’t send anyone anything that’s says one bad word in it you can’t do anything from now one I’m done with this dumb console and PlayStation wouldn’t recommend buying this junk if you are just getting into gaming be a man and buy a Xbox that has more outstanding reviews than a Chinese Peice of junk atleast Xbox was actually the number one selling when it first came out and when the 360 came out PlayStation had nothing to work with just slapped a few peices of plastic together and said $300 if PlayStation came out with anymore consoles I would buy them and use them as a stand for my dirt bike if any of these smelly people know what one is my point is don’t them for the look or anything atleast Xbox is a you know what a female dog when it comes to sending one or two bad things to a person that was being a female dog in a game that’s for children I play bc atleast the season 1-8 was actually but no we had to move to chapters and this other stuff bottom line don’t buy a PlayStation!!!
Looks great but missing key features
by happygodavid on 2020/11/26 14:55
The new UI is great. Navigation is smooth, and it’s fairly easy to get around. However, I just skipped the PS Store Black Friday sale because of this app. Why? No Wish List. And no filters in the store. I am new to PlayStation (lifelong gamer elsewhere), and I did hours (HOURS) of research on the best PS-exclusives when I got my console last year. I added all the ones that interested me to the wish list, and that wish list is how I buy games. I previously opened my app, looked at my list, and boom. After spending the last 20 minutes trying to find the Wish List, I realized it simply wasn’t there. I don’t want to spend any more of my day scrolling through countless games, with no easy way (that I can ascertain) to filter games or find a wish list. Please bring back the wish list, and please add easy-to-use filters on the store. Side note- the app seems like a great place to edit and share screenshots and such, but again, no easy way to do so. So much is so right; it can be much better.
Not a bad app but needs improvements
by TheRealZcamYT on 2019/01/02 23:48
This app is good but it needs improvements like if someone invites you to a party, and you don’t have a mic to connect to your controller. This is a repeating problem, but with my suggestion. It’s to add a function of joining your friends party or heck even having a function even having a mic setting and yet you can’t use it. Here’s another improvement that I suggest, Make sure that if you get an invite to the party, you can actually join the party and chat not giving us the option to get a mic. No doing that., just makes it a waste of time. Do the most good thing and do it. Don’t leave the people without mics. Make sure that they get the best gift from you Sony. Do these improvements and you won’t have a BAD rating. That’s why I’m giving Sony and the PlayStation app, a 3.5 stars. If you do these improvements I’ll even give you a 5.5 out of 5 for making the best app. So without furthermore I bid you a farewell.
Not as good as it used to be!
by CoolGuyDennis on 2017/11/22 21:00
The app itself has grown as far as U.I. For example, the Playstation Store is now easier to navigate and find, such as most everything in the app, but I give it such a low rating because, for me, the past version of this app had two really important features that kept me using this app often. The first feature is the where it allows you to turn on and off your PlayStation while connected to the same Wi-Fi as your PlayStation. I used to always do this when I was too lazy to get up and turn it off while I was laying in bed on my phone, but now this feature is gone. Not only this, but another feature with the ability to text other players and friends is gone as well. They have another app for these features, but it would be such an inconvenience to download two different apps to do the same thing you used to be able to do in one app, and thus this justifies my rating of the app. One star for one feature plus one extra star for the importance of the features.
Fix costumer service
by DontWoorryBouyItssweathart on 2021/05/29 09:42
My friend and I told me to game share. I said yes like a good friend would because him and I need each other games. While i was gonna give him my account my PlayStation signed me out, because i have like 5 passwords and i signed me out on my (I think) 3rd try. After i found out what my password was my Playstation was bugging out and being hard to control. So what a normal person like me would do is go to customer service and talk to this Bot. The bot did almost nothing but self check myself. After this I verified my e-mail and my Playstation said I didn’t verify my e-mail. So then I waited for 2hours thinking i was locked out of my playstation, because it provided information saying “You could be either locked or not verified” I assumed that was the cause. Me and my friend always had problems but this has never happened before. Then again my friend got signed out twice before and lost his account and he wasted more than 100$ on his playstation. #WhatAWaste #FixYourProvidence
Messages (Copy Paste)
by spaceofduty6016 on 2021/04/11 18:38
I have a problem when it comes to messaging people on psn. My problem is that I’m unable to copy and paste. It really is a problem because my friend was trying to send me a link to a warzone stunt and I was unable to click it because it said the url was hidden. I assume he had to type in the link and he shouldn’t have to do that. And I was trying to send him a link to one of my exclusive videos and the link didn’t work for him either. It’s really annoying when you’re unable to send links and copy paste. I’m sure a lot of other people are having the same problem. If an update comes for the ps app that allows you to copy paste and send links, that would be really great. Thank you for understanding.
A nice change but a few steps backwards
by brotherfromspace on 2020/10/29 13:43
A nice change for sure as the old app was getting a little outdated. Pluses - Interface looks really nice and organized well. Setup is easy and overall a nice update from the previous app. Minuses - Portrait mode on the iPad has been removed. This is a big bummer as using an iPad Pro 12.9 in portrait mode for browsing and typing is a awkward. Not sure why that feature was removed. All iPad apps should support both orientations. Also, they removed the ability to add favorites from the online store. This was a great feature as you could essentially add a bookmark to a game or games you may want to purchase in the future. On the Nintendo Switch not only can you favorite games but they’ll let you know when those games go on sale, which is really nice. Overall a nice start but needs some improvement to make it really great.
New app looks good
by Blatisian on 2020/10/30 13:19
I’m really liking the new look. Especially the resolution upgrade. Everything just looks way better. Definitely next gen release worthy. Only request is that we can make the photos and videos full screen, when viewing the game pages. And make it so that iPads can view the app in landscape mode please. Thank you for all of your time and work with these upgrades. =) Ps. Please bring back wishlist as well. I actually used that frequently for games I planned on getting. Couldn’t buy them all at once so I used the list and bought them when I was ready. And it’s easier during sales to just go to my wishlist and say hey, those games I wanted are on sale. Versus searching for them one by one. Please and thank you 😊
This app is really great
by JustinAlmighty on 2020/12/02 17:18
We need to be able to change our background cover like the last version and we need also need a better security improvement we can’t rely on 2 step verification because what if your phone is off and you can’t get in into your account? Which is cool but we need more options like be able to send codes to our email I think that is easier than sending codes to a text messages and we need an authentication app like Microsoft have to protect our PlayStation network account I just think we need better security for our account and make our account more safer we need more options not just sending codes to our cell phones we need our emails as a 2 step verification as well.
🤔
by JDHMC GAMING on 2018/05/16 20:55
The PlayStation app has lots of good features and helps me know when to play on PC or PlayStation. The big problem is that for user that doesn’t use the PlayStation app very often I often find myself signed out of the PlayStation app every update! Is insanely frustrating because I would love to be able to talk with people that are messaging me through my phone instead of having to turn on the PlayStation but I have to sign in again and again and sometimes my password doesn’t even want to work on here. The worst part about the app is that it’s separated from the other two core features of PSN! Communities and messages are both part of separate apps where as with Discord there are no separate apps for different features. Even Xbox is better than PS in this area. The PlayStation app needs to be turned into one app not three, And the app needs to calm down with its security settings. I’m not hosting a US nuke control server via PlayStation... or am I?
Needs some work.
by Holly Cost on 2018/05/16 18:11
I would have started at 4 stars and then given you 5, but I felt like you wouldn’t fix what I’m asking for. I think the UI is pretty good and works fine on iPhone X and I have few issues with it. BUT, there are 2 things I REALLY want changed and I don’t know if I’m alone here, but I think they would make the experience a lot better. 1.) On the PSN feature of the app, it is confusing to navigate. The part that is confusing is the back button. It is too hard to find and the X button kicks you out of PSN leaving you to start all over. This is annoying esp if you are shopping. 2.) I use the PS Communities app ALOT and I like to post photos. Offline! It would be nice if I could access my photo gallery from my phone, even if it meant being hooked up to WiFi and being in the vicinity of my PS4. Now, is that asking too much? If not, please change this. Thank you!
I like it but...
by iKey_33 on 2020/11/04 15:54
I like the app overall design. I love the fact that Sony put the messages back into the app. I’m pretty sure there are share features missing but from my view, the two things that are missing is 1.) Quick Reply and 2.) iOS 14 widgets. It would be nice to see that if get a notification from the ps app from one of my friends asking me if I wanna join them in the chat room or a message asking if I’m going to play online today instead of going into the app I’d be able to quickly reply from the lock screen simply by long pressing the notification and responding from there. Also, it would be nice to glance at a ps app widget getting such information as messages inbox, who’s online and my trophies.
Hate the new update.
by Wolfey Aikiu on 2021/01/06 23:55
I’m a PlayStation app veteran. I’ve been using PlayStation since I was a little girl and I always HATED typing out messages with a remote. When I found the PlayStation Messages app, I was delighted to finally be able to message all my friends with ease! I was using it for years. Then they updated it. They tore down the messaging app and combined everything into one app. That sounds wonderful and efficient, right? WRONG! It is VERY glitchy, hardly updates the messages on time (you have to refresh, frequently), the party invites make it hard to maneuver and constantly glitch out, and you can’t even do something as simple as check the trophies for your games without it saying an error. I would say the best part about this update was the layout and the party option where you don’t even have to be on your PS4 to join. I just wish this layout was for the original PS app and we could still use the old Messaging platform. I’ve quit messaging any of my friends and trying to be active online for this very frustrating reason. I hope they fix this because I just hate it with a passion. If I could give it zero stars, I wouldn’t. As a graphic designer, coder, and web designer, I say they earned the one star with the efficient new look. It’s a shame it doesn’t live up to efficiency when it comes down to the mechanics of things.
( iOS 14 ) widget compatibility
by S U P E R M A N 21 on 2020/10/30 01:16
Should update this app a bit more for the iOS14 , to have such widget on hand to be able to wake PS4-PS5 on your rush of getting home and quickly able to reach your buddies via widget to get ready to “ Assemble “ With Avengers ; or talk smack to settle a bet you already lost but tryna redeem yourself in MK11 ... and also , turn to “ Rest Mode “ when you’re already half way out the door to go pickup your girl from the mall where you silently left her ,at that one girly store ; just to get home and quickly watch some “ Powers “ ( Sony original series ) and to make sure your PS5 Pre - Order wasn’t canceled via email 😂 .. be great to just see visual progress of downloads / updates , while your away is awesome ..
Poor quality
by WILLL____ on 2018/11/26 02:24
When I first started using the PlayStation app it worked very well because I would only use it to check which of my friends were online when I was away. Now however I want to be able to look at what I have clipped on my PlayStation to be able to show people. But sadly that is not a feature on the PlayStation app. Another thing is that PlayStation makes 5 different apps (messages, second screen, vue, the actual PlayStation app and communities) when all these could just be one app. On top of this is have 3 of the above apps and every time there is a update I have to log back in on all 3 apps and go through 3 different spam tests which are just downright annoying. Finally when I go to access the PlayStation store I am taken to a website that for the most part is hard to work and confusing. In the end until Sony makes a better app that works well on iPhones and is all one big app I and many other users will be forced have limited use.
Perfect but…
by Not A Bad Username on 2021/07/10 22:07
The app and its new UI is perfect. I love how you can save which games you’ve had your eye on to your wish list. It would be nice if a feature could be added that would tell you when a game on your wish list has gone on sale. Besides that, the app works very well. Suggestion: Please consider adding a capture gallery to the app. I take lots of captures that I like to share and having a capture gallery integrated into the PS app would be the cherry on top. I don’t know that we need a way to edit captures on mobile or anything like that, just being able to access captures that are on your console through your account and being able to share them would be awesome. Thank you!
Worst “update” ever!
by Bi Winged Ninja on 2021/06/10 01:44
BUYER BEWARE: I bought almost $100 worth of WB Games on sale for PS4 via this app and it took my money but didn’t add the games to My Library, I have to actually search the games on the PlayStation Store for PS4 and download from there, which means not only much more inconvenient but also when the games get delisted like most games do I will lose them for good, I’m at the mercy of what’s currently offered on the PS4 Store just because I bought through the mobile app while my PS4 was turned on and logged in. This also happened to me on my old account when I bought the complete Call Of Duty: Black Ops III bundle via this app, so the problem repeats, not just a 1 time thing. Everyone should buy and download directly from the console instead from now on to avoid this infuriating error. Also no longer can you buy, download, or manage great legacy PS games; PS3, PSVita! Know your roots, respect the system that INTRODUCED PS Trophies: PS3! Deleting this trash PS App!
A Great Start
by seanhsmith on 2020/05/07 14:36
Finally, we can see who's online, add and message PSN friends, and control PS4 directly over the network. I would give this app 5 stars but there are two things I'd like to see before I do. First, it would be great if the app were universal and had an iPad-specific user interface. As of right now, it runs on an iPad but only as a "blown up" version of the iPhone app. Second, it should make use of push notifications for messages. Right now, the only way to know if you've received any messages is to manually start the app and check. If they add these two things, I'll change it to a 5-star review. UPDATE: This app used to be decent. Now, I have to sign in over and over and over again anytime I try to go to Family Management. If it weren’t for 1Password being able to fill in my login details quickly, this would be absolutely intolerable.
Review Update
by STARSCREAM1 F22 on 2017/12/29 05:39
Update: Love the new update and pretty much fixed everything I had mentioned expect the streaming stuff which doesn’t matter cause I have the twitch app. Great UI, I’m very surprised by the new update. Old Review: The app design is great and all but the fact that the psn store is not built in is horrible, instead it directs you to the psn website in safari. I would like to purchase content from the app not log in to the website and buy games or dlc, makes no sense. Also the live from playstation feature can at least send you to the twitch, and ustream apps instead of the website. It would also be great to integrate ps3 and psvita content if they add a built in psn store. If they just fix those things I would give this app 5 stars.
5 stars BUT...
by Conker809 on 2021/04/15 17:49
The app is great! It has improved a lot over the years, and I’m loving it. However, the only thing it is missing for me and I wish it becomes available in the future is access to recorded videos on the PS5. It would nice to be able to manage the multimedia tab of the PS5 on the mobile app. Currently, I find myself sending my recordings and pictures to myself on the PS5 and then open the app and download it from the chat to my phone. Moreover, the chat does not allow video downloads, so I have to use the screen recording feature on my phone. Little things I hope that they become available in the future. These would help A LOT! Thank you!
Where’s the wish list
by EvanSquared on 2021/03/05 20:09
Honestly, there’s very little I find useful about this app. That would drastically change, however, if they added the wish list functionality they inexplicably removed from the web store and the PS4 app. The wish list is the primary way I interact with the store (whose functionality, after the recent redesign, has gone from mediocre to bad), and the fact that it’s only available on the PS5 app but not the PS4, the web store, or the mobile app is kind of a slap in the face. Sony’s definitely lost money from me by restricting access to the wish list - it used to be that any time there was a sale I’d quickly scan through the ~40 items in my wish list and pick up anything at a sufficient discount. For the last couple months, though, a bunch of sales have gone by where I haven’t even bothered.
Well developed (mostly)
by Friends only :) on 2020/01/15 04:30
This app features a great GUI. It’s sleek. It’s fun. Until it’s not. I love seeing what my friends are playing and comparing our trophies. I also love shopping through the mobile store. However, the PS Store function is literally a web browser in an app. I wish it features the same incredible interface as the rest of the app. It feels like it was added on at the end instead of built with the first draft of the app. Oh! One other thing I’d love to see is the library of games I own. I almost exclusively buy digital games now. The app should have a place where those titles are kept. Then I can remote download from there instead of needing to search through the PS Store to find the game I’m thinking of.
Unintuitive, broken, and seemingly malevolent
by geometron on 2021/01/23 01:21
This is the worst app from a major technology company I’ve ever had the misfortune of using. The chat feature doesn’t update automatically (I have to close and reopen a specific chat to see incoming messages). My app regularly has badge numbers but I can’t find any unseen notifications when I look inside. I can’t forward attachments nor pinch-zoom to see them better. The list of grievances is extensive and too long to enumerate here. The albeit slick design has unintuitive navigation and confusing space arrangement. The whole thing seems like a poorly patched together collection of features aimed to bolster a PS game sales engine. It reminds me of being in a Las Vegas casino: purposefully disorienting and redirecting your attention to the money spending option until you surrender to the pretense—this is the extent of your reality now, might as well participate.
Love the new app, but wish it had a few features
by legofan994 on 2020/11/02 21:45
I’m really happy with this new app update. There are only a few changes that I would suggest. For the UI I wish you could swipe to go back rather than having to hit the arrow at the bottom of the page. Sometimes that arrow gets hidden and you have to scroll aways just for it to appear again and you go back a page. Some other cool additions would be the ability to see how long you’ve played each game. Maybe like a play log sorta thing like other consoles have had. I know the Playstation tracks that info because they let me know in emails which games were my longest played but it’d be nice if I could see that in the app as well.
A functioning back button
by Projectluthor on 2019/07/13 09:33
The app has a lot of issues. Some of issues can easily be fixed. I develop and work in apps for a living. Perhaps you should consider reaching out to professionals to improve apps functionality. Back button once in the store does not function as expected (do you have QE team??). This is a serious flaw. App store kart sometimes is not in sync with games selected. Buggy purchasing function. Overall end to end is buggy. It can be fixed or improved if Sony gave this light of day and invested in making the experience better. Until then, I am not recommending this app. What is the point of have 2 apps, one for messaging friends and other for shopping. Can this be packaged as one app. Xbox app is really well organized and functionality is really a good experience. Take a leaf from that page.
I don’t like the new update of this app nor do I like the new PS4 update
by heyyall.. on 2020/12/11 00:17
I don’t like the PS4 app update because we can’t change our profiles background anymore and I’m sad about it. And when I tried to change my settings it would always say “connection time out” and that’s annoyinggggggg. Also I hate the PS4 update because I hate the fact that we can’t create parties as we used to. I have alots of questions for PS4. A)Why don’t you make some thing that shows people’s there deleted photos or videos because someone in my household deleted my video memories and I can’t get them back 🙁. B) every time I try to download something or update something it always takes hours or days for it to finish. I know my Wi-Fi slow but does it have to matter? Because I would try to ask my parents could be by faster Internet but for some reason they won’t. These are just my opinions.
Honestly the PS Messenger App was way better.
by xXloboXx on 2020/12/09 02:16
Only use I have for a PlayStation app was to quickly view and reply to my messages, and the PS Messenger was perfect the way it was. Now that it’s been integrated into this app I’m forced to use this instead and boy is it a downgrade. Way slower than the last app, everything is grey and less visually appealing, the app absolutely refuses to send me a push notification when I get a message, can’t go horizontal mode, can’t zoom in on images, and my biggest problem with it? The messages don’t automatically load like the PS Messenger app. I’ll have a message open talking to a buddy while we’re playing and I’ll see on my TV screen they sent me a message, but it doesn’t pop up on my phone. I have to go back a page and click on the message every time to see the new message pop up, It’s very annoying. Honestly I hate this new app, I miss PS Messenger.
Good enough but can be better!
by ✨Ab✨ on 2020/06/23 15:57
I’m going to start with saying the application is fine. It’s good, but it can be better! Why PlayStation’s own mobile apps are separate from each other? Why is there a PS app, PS Messages, PS Community, PS…etc.? Why can’t all those be in one app like the Xbox app? Why are the chats in a separate app?! They should be in this same app! Even when I enter the PSN store from the app, it has to open an in-app browser. I also want to see who from my friends list has this or that game that I’m checking out on the store and which trophies they unlocked from said game and if I can compare them to my profile. The Xbox app has all that in a better way. As a gamer, we dislike using mobile apps when gaming, especially with online MP & CO-OP. If we have to, at least give us an application that has all features in one app. I have the Xbox app and have tried it. It’s excellent! PlayStation’s app is just good. That’s it. It can be better tho. All I’m saying is just look at the Xbox app, do what they do by combining all the PlayStation apps into one app. Thank you!
Bad support, unable to use
by Kickingplants on 2021/04/28 01:38
I’ve had the same PS account forever. Several years back when my house was robbed I asked Sony to turn off/disconnect my account and assumed they did. Now nearly 10 years later while browsing my account online I realize my old PS3 is not only still active but enjoying all my purchases on that old system. So after deactivating it myself I also enabled 2FA. Everything was able to sign back in and work with my new password and 2FA. After maybe a day I get locked out of everything I’m guessing because the thieves were trying to sign back into my account. After much pain I get my PS4 and remote play working again but I’m unable to use any Sony apps. When I called support their solution was to try on a different phone. What a joke. F-k Sony for getting hacked every year and for not even being able to get me back to normal.
Bad Update
by KnightGhost161 on 2020/11/06 21:25
The functionality of the app was degraded for a fancy new UI instead. Notifications don’t show like they’re supposed to and the messaging is a lot slower than the original, independent, PS Messages app... which brings up another point, the unintelligent decision to shut down the independent messaging app which was a much better system than the one in place now. I have a friend who is unable to talk that is now hindered by the slowness of using messages through PS App and would rather exit the game just to send a message. Good job PlayStation, you know exactly how to mess up things instead of making it better. People may not like my opinion about PlayStation, but I don’t care... I have factual evidence of PlayStation being a terrible, greedy company that spits in their fans face. Just be aware people, this app is terrible and doesn’t work in its current condition.
Playstation app review
by The Apple User that cares on 2017/11/14 14:18
Overall, the interface of the app is significantly better. It is much easier to navigate to different aspects of the PSN - friends online, messages, notifications, trophies, etc. There are some downsides to the new version of the app. There are aspects that have been lost from the previous version: 1) Trophy Review sorting: users can no longer organize trophy comparisons by date earned, rarity, & other aspects. This aspect of the previous version was awesome for users that enjoy trophy comparisons. 2) Trophy display (Plats): Plat trophies are no longer displayed by game titles. 3) Trophy display (totals): Users can no longer go further into a game's trophy breakdown to view total trophies for a game (i.e. 55/47 trophies collected -> 0/1 gold, 9/9 silver, 35/36 bronze, etc.) 3) Automatic updates to information: users, on many occasions, now have to pull down on a section to initiate an update. The previous version of the app did this automatically. 4) Recent notifications by user: Users can no longer review all recent notifications for a user by going to their PSN profile in the app. In the previous version, all recent activities were listed at the bottom of a given profile. - Ron
(Updated) Worked okay at first, completely bugged now
by Kevinthegreatest8463 on 2017/11/08 23:20
Update: This app basically listened to me and many other who also made suggestions. As I said before, this app needs to be similar to the Xbox app but I believe they made a huge improvement beyond my expectations I have to say, it’s easy to use, clean, smooth, no more bugs, and an excellent app in general This app was working fine, even though it had its moments where it signs you out many times, now I can't even sign in anymore, i tap sign in, loads, and does not do anything. I believe they need to look at the Xbox app as a great example of a console app for your phone, everything is very clean and easy to function.
Terrible App that used to be good
by Doozer17268 on 2020/08/19 18:25
This app at one time was pretty good but it seems now to be more of a pain than it’s worth when using the PSN Store. Every time I go to purchase a game I have to go through a ridiculous process of signing in on my own phone that I’ve done this a 100 times with 2 step verification and put the CVV in on a verified card that I’ve used many times!!! I just bought 2 games today that I had to put in my password 3 times, then CVV and then password a 4th time before it would complete the transaction!!! Exactly what do they think is happening?!?! Someone stole my phone, bought 2 cheap games and is downloading them to my PS4 so they can’t play them?! Or maybe they stole my PS4 too. I have bought 100’s of games over 10+ years with PSN. They really need to get their stuff together!!! 😡
The app works but is SERIOUSLY cumbersome
by Barlock Lord on 2020/06/25 05:39
It doesn’t remember your password. It doesn’t even recognize it as an area to use iCloud Keychain. Then when you go on the Store, it brings up an overlaying page as if you’ve just entered a browser. I hate that stuff. Is it too much to ask an 80 billion dollar company to design a simple and functional playstation app? Literally. Look it up. Their whole company is worth almost 80 billion dollars and they can’t figure out a decent companion app design, while literally thousands of other smaller companies have fantastically well-designed apps to go with their products. At least the app works and isn’t completely broken. But seriously, I can’t believe we have to put up with this primitive app design in 2020.
Won't allow me to sign in
by Tony2Truuu on 2018/10/17 23:02
I downloaded the PlayStation app because I recently switched from Microsoft to Sony. Since that day I have had a number of consistent issues. The first issue was my home screen on my system has a huge lag. This lag was so bad that it would freeze my system. After that Sony was going through a number of service issues. One of which it didn't allow me login to my account. I digitally downloaded all of my games so now I can't access any of my games because My account is linked to games. Then this whole time this app won't allow me to sign in but I can sign in on the web browser.🤷🏿‍♂️ so I have a few problems with Sony for the moment. They did fix the network issues but the app still won't allow me to sign in. The are you a robot prompt just keeps spinning. So the sign in button will not highlight. Please fix this issue I don't really like Microsoft.
Sony secretly disabling ”Players you may know”
by NickerPL on 2018/06/11 21:35
The ”players you may know” functionality is no longer working, at least for me, both when using my ps4 & ps app in Europe. It used to always suggest around 40 people I might know but all of a sudden they all disappeared and now I’m hearing there isn’t anyone I might know. My guess is it has either something to do with the GDPR regulations being rolled out or with Facebook being under fire recently over privacy concerns (I’m assuming the ”Players you might know” feature worked using Facebook’s API in some way, and it’s now blocked) and having to bend on some policies to the European Union. It’s ridiculous a useful feature like that could go through I could best describe as a dark-deprecation in some regions and players aren’t informed it’s happening. It makes PSN and this app worse. Sony Twitter support wasn’t helpful at all and was elusive in their answers when asked about this. Shame.
PlayStation App
by Geefromsp69 on 2019/08/15 20:28
I have been a PlayStation fan since the very begin I am a brand loyalist and one of the most knowledgeable gamers from the early 90’s. My only complaint is that the remote play option doesn’t offer a separate screen option for playing multiplayer... while I’m playing with a friend who is on my PlayStation why should my remote play be split screen? Also I wish PlayStation has backwards compatibility... other then those to things the system and all its components controller and options and extras and apps work perfectly and offer me the best service for my dollar! I’ll always be a Sony Guy for life!!!
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Description
Connect. Discover. Control. Stay connected to your gaming friends and the games you love to play, wherever you go with playstation App. See who's online, voice chat and send messages, and discover deals on PS Store. Connect with friends • See who's online and what games they're playing. • Voice chat and send messages to your PSN friends, hang out online, and plan your next multiplayer session. • View other players' profiles and trophy collections. Discover new games and the latest news • Shop for new releases, pre-order games, and check out the latest deals and discounts on playstation Store. • Get your daily fix of gaming news from the world of playstation. • Stay up to date with notifications and invitations on your phone lock screen. Control your console wherever you are • Download games and add-ons to your console, so they're ready when you are. • Manage your PS5 console storage if you run out of space while downloading. • Get ready to play with quick sign-in and remote game launch on your PS5 console. Account for playstation Network required to use this app. playstation terms of service are viewable at https://www.playstation.com/legal/psn-terms-of-service/. Some features require PS5 or PS4 console. Content available on PS App may vary by country/region. Some titles shown above may not be available in your country/region. “playstation”, “playstation Family Mark”, “PS5”, and “PS4” are registered trademarks or trademarks of sony Interactive Entertainment Inc.
Something to do with your PS five controller
by fmsmdmsm on 2021/11/27 07:30
Can you make a different PS4 controller that you can customize like what you did with PS4 controller
Boyfriend stealer
by naty-t158 on 2021/11/25 22:38
Playstation stole my boyfriend so yea, I hate it. Would give it 0 stars if I could.
ahhh
by luvmybellaboo on 2021/11/24 22:06
it wont let me sign in and every time i try it says “authentication failed”
Why
by key3923 on 2021/11/21 15:39
Why can’t I get off the page that says verify your email
Thief’s
by playstation trashhhhh on 2021/11/20 19:02
PlayStation stealing people money now? Cool
Joining parties through the app!
by FakeSandMan on 2021/11/20 07:35
I am no longer able to join a party through the app every time I try my all just crashes.
Push notifications broken
by F easy on 2021/11/18 20:15
Social friends online - I turn them off and they keep getting turned back on bc of this update. Please fix
FIX!
by NY Andrew on 2021/11/18 02:21
Push notification settings don’t save anymore. WHAT DID YOU DO!!?? Fix it or I’m deleting app and switching to Xbox. Pathetic.
Great App
by Vikna on 2021/11/17 19:51
Sony has really improved this app after the PS5. I use it daily now.
Does not support ProMotion
by tripp31415926 on 2021/11/17 15:38
Vertical scrolling on the PS app on an iPhone 13 Pro or on an iPad Pro is a headache-maker. The scrolling is really janky and clips/cuts the faster you scroll. Sony has not fixed this for a year+ now.
Abuse of photos
by chitanda sann on 2021/11/17 13:11
If you don't give this app access to all albums, you can't save photos.
Terrible
by bebeblaster on 2021/11/17 08:29
Pitiful
The app is good
by hdhbshsvsgsvst on 2021/11/16 20:40
But y’all need to add a thing where you go to you’re clip’s
What happened to the Save Video option???
by dizzyboyarion on 2021/11/16 00:15
I can’t save gameplay videos to my phone I send to myself anymore through the app
Carlos
by munayooooooo on 2021/11/15 07:21
THE BEST FOR THE BOYS
No notifications
by kaixa0917 on 2021/11/15 06:19
Please fix this issue! It work great before this update then I got no notifications even I switch allowed notifications.
Annoying bug
by JS 719 on 2021/11/15 01:14
Unfortunately right now there’s an annoying bug where I can’t stop the push notifications for friends coming online. Please don’t make me delete this app.
Here’s what I think
by I Review Some Apps on 2021/11/14 14:24
I think the app is great and all but it could use sone work. The main thing that needs fixing is the clips. You should make it where we can see our clips from the app
CAN I PLEASE DOWNLOAD MY CLIPS TO MY PHONE
by LandShork on 2021/11/14 09:11
PLEASE SONY I JUST WANT TO DOWNLOAD MY SHARED CLIPS TO MY PHONE PLEASE I BEG and I just one stared this review just maybe to get your attention, the app is great tho but please fix/add this first day problem and EVERYONE WANTS THIS TO BE ADDED
Good features but jerky UI
by Jae Keitamo on 2021/11/14 06:38
Great features are continuously added, but the app jerks and stutters really badly when scrolling through games in the store. I never had this issue with my iPhone 12 Pro Max; the issues only started when I got the 13 Pro Max - could be an issue with the variable refresh rate of the newer devices.
My thing not working could you pls fix it 😊
by kangelrogers575gd on 2021/11/14 06:02
Yes
Needs fine tuning
by bae.max12 on 2021/11/14 05:15
As someone who currently don’t have a console I use this app to keep in touch with all my gamer friends. Only issue I have to say about it right now is that I hate I can’t watch a video clip a friend sends me while on this app because it cancels out the chat. If y’all could figure that out I’d give it 5 stars
Region App Access
by 14836tothe9 on 2021/11/13 20:29
Can you make the App available in other stores other than the US?, I have to change the store Region to update the App every time.
Needs a new feature
by Guygoldy73 on 2021/11/13 20:12
Overall this app is pretty good. Something I wish would be that you could view and download video clips right from the app. This would make it so much easier than it currently is.
.
by Kushanova on 2021/11/13 17:20
Notification for friends coming online won’t stay off. It’s crazy annoying
Amazing App But Annoying Bug
by ronronronny on 2021/11/13 12:59
Bug: Turning off “Allow Notifications” for when friends go online doesn’t work. When I turn it off, then refresh, it turns back on. When I turn it off, and exit the app (or menu) and go back to it, it’s back on automatically for some reason.
Sony
by sooooooooooooooooooooony on 2021/11/13 10:13
We need a feature to delete messages
Bug
by NinjaZ1122 on 2021/11/13 09:27
Can’t disable when friends go online after the latest update
Great but one small thing
by ItsThatAWFUL on 2021/11/13 02:29
Would be nice to be able to still watch YouTube or something while in a voice chat and not have it kick you out
Needs a new feature
by skitzdog24 on 2021/11/12 13:09
I feel like any PlayStation user will agree with me, I feel like just like the Xbox, PlayStation app should allow you to view the videos you record on the PlayStation through the app.
Friends online
by Meqren AlMeqren on 2021/11/12 12:55
I can't turn off the notification for my friends if they become online, fix it and.
Awesome UI
by CruisinAndy on 2021/11/12 06:10
Although it still needs more features seeing the hard drive size of the PS4 system & other features editing profile backgrounds with photos from phone or tablet devices
YOUR COMPANY IS SO BAD
by ishdhakjs on 2021/11/12 03:40
JUST KILL YOUR SELF NOBODY WILL EVER LOVE U YOUR THE TRASHES COMPANY THAT IS SO POPULAR XBOX IS BETTER THAN YOUR BAD CONTROLLERS THAT I JUST WANNA BURN
Not good
by Snoopy-the-great on 2021/11/11 19:17
Theres no way to know if the console is on Or if a game is being downloaded I clicked download to console so many times expecting some sort of message saying my command went through but nothing.
How do u even create an account
by gdkjdtjdjgdgnxfngzrcjf on 2021/11/11 15:26
.
it’s nearly perfect just one small problem
by ErrorUndertale on 2021/11/10 23:54
I like the ps app I can talk to my friends on there even when I don’t feel like gaming on my PS4. MY ONLY ISSUE IS iF ONE LITTLE NOISE PLAYS ON YOUR PHONE it kicks you out it’s annoying
Pro tip:
by HailAndWellMetMyDude69 on 2021/11/09 05:03
Setting a password for individual devices is not Two Factor Authentication, and anyone who told you so is wrong.
Still needs work
by GooGoGough on 2021/11/07 22:39
Specifically in family management when the admin/parent wants to adjust it requires sign in. Log in does not utilize security measures offered by phone OS, ie facial ID. What could be a quick process becomes laborious. Please allow for Face ID log in under family management.
Notifications not working
by BurnOutNotFadeAway on 2021/11/07 22:28
The app isn’t notifying me or using any sort of badges for any notifications at all. It was until the last update, but now it does nothing. It doesn’t alert me to anything whatsoever under any circumstance. Super annoying please fix it.
Capture gallery
by Bruh_og7 on 2021/11/06 03:59
I need a way to get my clips from capture gallery on to my phone please I heard Xbox has it
App keeps crashing
by Good o'l gamer on 2021/11/05 18:16
Tried deleting the app to fix but now it doesn’t even let me download it
Bring back the “all friend list” smh
by Jhkllbbdjdknd on 2021/11/05 08:33
I dont want to see only mutual friends! I want to see all my friends’ friends list!!
Show Storage Size For And Last and Current Generation Games for PS4/PS5
by dfbbxshngf on 2021/11/05 06:56
Show the storage Size of all The PS4/PS5 Games in The Next Update Please Thanks you
No badge notification
by Megmegmeg2 on 2021/11/05 02:13
No badge notification.
Great app but irritating bugs
by PuneetUpadhyay on 2021/11/04 20:38
The search is messed up. It only searches game by looking at the first word and ignore the others. Games stays on wishlist even after I buy it. I’ll update the rating when the bugs are fixed.
Wanna report a bad bug!
by Efii65 on 2021/11/04 09:07
Hey there; I did refund a game but it’s still showing in my library as purchased game! I think it’s ps app bug because didn’t see same thing on website.
😈
by ur mom 20372 on 2021/11/04 00:29
Better than xbox💯
Game
by unknown::(&$ on 2021/11/03 22:56
Won’t let me sign in
Please please 😢😢
by sakura bill on 2021/11/03 16:27
i loved this app but something i dont loved its backround i mean i can change my picture profile but i cant changed my backround bc its not there so please please do not ignored my letter
Why aren't you offering more?
by lilshireboy on 2021/11/03 14:36
So you're a big tech company and you can't make our PS plus cloud pull up our screenshots and video clips mobily? You tech away the friends news feeds which was a delight! No one checks that out via system. Bring it back. Bring in a trophy check system via the app such as: we recommend you return to this game, you're so close! Or bring in the hours played for ALL systems and mobile. I'm not a developer honestly but I and I know 100 of thousands have bought alot of games here through the app and you treat the app as a rag doll. The only improvements I have notably seen is the store and the ps news. Very selfish plays if I must say, very PlayStation focused and not PLAYER focused. Come on Sony, I love you don't do this to me my son.
Poor quality of pics sent
by Donnie Zuo on 2021/11/03 04:51
The pictures I sent to my PS4 from my phone via this app were obviously compressed without providing options for me to change this setting or even informing me. Unbelievable and Unacceptable.
LOVE IT!!!
by Eaglesfan69 on 2021/11/01 23:14
Now that I have a PS5 I love this app even better I love the pick up and play feature or remote play only thing ask is for Facebook share feature otherwise it’s cool
Don’t work
by Sinep is good on 2021/11/01 22:23
Doesn’t let me create a account
Review
by camnffddf on 2021/10/30 22:00
Trying to click continue haven’t been able to yet
Useful app but can be better
by Carlos Breton on 2021/10/30 17:27
Please support more multitasking features like Picture in Picture for share play. Also being able to listen to something else without being kicked out of voice chat.
Add clips into app
by cisnenskanr on 2021/10/30 04:09
When I’m with friends talking about the game and me playing it would be nice to show them the clips from my phone on the app the Xbox app is able to do so
“Something went wrong”
by imComp on 2021/10/29 14:41
The PlayStation app won’t let you purchase games.
Really want captures
by 2wolfy2 on 2021/10/28 12:24
I downloaded the app with the hopes the I’d be able to see my captures on it… I’ve kept it around every once in a while checking for my screenshots/videos only to be disappointed. The app is stored in a place where I forget about it most of the time due to that.
Minor issues make a big difference
by Ajaxdasouth on 2021/10/28 00:25
My issue is that i have a blue dot signifying i have message when i don't and it's very annoying to say the least
Free my opps
by otfandftouseiteachway on 2021/10/28 00:23
Free them niqqaz
Can’t Sign In
by Hall boi on 2021/10/27 21:29
I’ll change it to 5 stars if y’all could fix this issues with the verification puzzle picture I can see anything so I can’t solve the puzzle to sign in... Please Fix!!!!
Thanks for everything
by bigboss3456 on 2021/10/27 15:13
U guys are doing a awesome job keep it up thanks I’ve been a fan of Sony for a long time never going to stop using this platform
Broken, as usual
by Ooonion on 2021/10/27 02:51
Pure garbo....not unlike the bugfest that is the main website. The app doesn’t even open up passwords for you to login. I had to go to safari and grab my login from there. Add game to cart. Logged me out. Literally wanted to throw my phone against the wall trying to log back in. Solve this puzzle. No puzzle loads. Ad nauseum. It’s just hot garbage. It must be really easy to get a dev job at Sony.
Great app much improved!!!
by FireSamue on 2021/10/26 14:28
Everything about this app is so much better than the PS4 generation version. Any plans on adding 120hz support for the 13 Pro devices? When browsing the PS Store the scrolling stutters a lot.
تطبيق جيد جداً
by خنفوشهه on 2021/10/25 20:18
التطبيق فيه مميزات جداً جميله ومنها ان يمديك تلعب في الجهاز المحمول بدال السوني ويمديك تكلم فيه مميزات جداً كثيره بس ما اقدر اقوله كلها الحين بس التطبيق مره جميل وبس ♥️
Not as good as Xbox
by Hijinkis on 2021/10/25 05:11
Why can’t we see a picture gallery on the app? Seriously, this needs to be implemented, Xbox has it.
Good app
by josephpalma24 on 2021/10/24 19:33
This app would be more awesome if we can view, delete and send images and game recordings from the console with this app I wanna view it from my phone instead of the console
PlayStation app
by DrippyReds21 on 2021/10/24 15:35
I love the app. What I think u guys should add is, allowing players to see their clips on here and share them to others. Overall the app is great just need this and it will be good
voice chat
by slatt gang23 on 2021/10/24 15:08
can’t join a party on my phone
Functionality continues to benefit players
by UltimateJ-Star on 2021/10/23 23:04
This app is a key complement to the PS5 console. Continue focusing on adding features that make the app more accessible and functional for PlayStation players.
Please add posting back!!
by Smallpriss on 2021/10/21 19:50
Add posting on app and edit your profile background 🙏🏼
View clips
by iPod iPhone iPad on 2021/10/21 15:26
I love the ps app but I feel There should be some way to view recorded clips and/or screenshots on the app
Problem with messages...
by True_Gauntlets on 2021/10/21 05:44
1. I don’t get the push notifications when I receive a message from other players. In the old app, it’d push those notifications before you guys discontinued it. 2. There’s no option to message “players met.” What if ppl wanted to say something to me before, during, or after a match? Overall, I kinda like the feel of this new app. Update 7-28-2021: I think no. 1 was fixed. Thanks. But you still need a “players met” option in the messages section! That way u can message people u meet in games easier if needed. Update 10-20-2021: In the messaging area, when are we gonna get a “players met” option? Typing names of people I meet in certain games is cumbersome!
Good but not supports ps3
by gamer174295 on 2021/10/20 17:36
This app works well but I think they should have added options for the PlayStation 3 because some people still have and play on a PlayStation 3 and I feel like they could use the app as a microphone for the games they play and show the games that they have on the app
Good app but can I see my captures please?
by Beast10gdixobsj on 2021/10/20 04:06
See wheatblooms comment. Great app but missing captures and I had that feature on Xbox one? Get it together Sony
Add counts to purchased and played
by Wafflez13 on 2021/10/19 17:48
Please add counts to purchase and played and add a way to view unplayed. Otherwise great app!!
Verification
by rytikal on 2021/10/18 01:23
Accidentally had to create another playstation account and when I was on the play station app it was stuck on the verification screen and I can’t go back to put in the new account to sign in
What a waste….
by Spyrow424 on 2021/10/17 23:35
Basically this app is so Sony can advertise to you. That’s it. It does little else. You can NOT update payment methods or account information using this app. You can NOT use it to view your clips or screenshots. You can shop, but only if you have setup your payment methods online. Cause on PS5 and this app, it’s impossible. Which is why an app like this should be useful. Oh and when the app flips you to the website so you can try to update your accounts and payments it just redirects and hijacks safari and/or chrome right back to the splash page in the app. Again, subpar design from a subpar company. Onion News had it right in “Sony’s another stupid device.” Report. Mother sucking time vampire.
I Love it
by tristen og123 on 2021/10/17 19:44
I love the app it is always so great to be able to text someone even though you’re not at your PS4 or PS5
PLEASE bring in the Capture Gallery!
by Gage4040 on 2021/10/17 14:42
This app is great for anyone and everyone, that much is certain, but I wanna be able to use the capture gallery on my phone to be able to edit to my hearts content and also to share stuff with friends on social platforms. This would be an awesome addition!
Almost Perfect
by Johnny Yanez on 2021/10/17 02:21
i still can’t figure out how to view capture gallery videos from my phone but xbox has no problem doing that and it’s an inconvenience for me to go through the process of uploading and saving from like twitter or twitch.
Not good
by Frankie Tiger McGee on 2021/10/16 18:05
Just giant mess that doesn’t work.
Ps4 clips
by ElilovesgamingYT on 2021/10/16 03:47
This mechanic would be really helpful for PS4 user exporting clips wise there should be a option where you can take clips saved on the PS4 user’s account and download them on your device of choice like phones and tablets that would be way more easy for transporting clips on PS4 and I think lots of gamers would benefit from this so plz add this feature so we can just download our clips from the app
Rudest Game System Company
by UltraPredaKing on 2021/10/16 02:20
Dear PlayStation, I was chilling and chatting with my friends. Enjoying the game. Out of nowhere, falsely suspend my account for something I didn’t do. I have not texted anyone aggressive or anything like that. I recently finished my long days of work. I don’t know why I’m always getting pinned with Code of Conduct. I have not said any bad words. Accused of something that came from someone else. I don’t understand any reason for something I didn’t do. I’m suspended for today and while I was recording a video. I find it completely disrespectful. I followed the code of conduct. Respecting the community and now I get suspended for something I didn’t do. Honestly I can’t trust you guys anymore. I will have to give you in general a 0/5. I can’t believe you treat me like this. After long days from work. Had the time to enjoy myself from my hard work. You also don’t give me invitation for Playstation 5. You sent people emails 📧 like an invite to buy the PS5 but you didn’t invite me to buy the PS5. It’s so hurtful on how you treated me. This is unacceptable and my video on a video game I loved playing was ruined too. I am so upset on how you do this to me. I’m nearly at the point where I would no longer be a part of you. No stars ⭐️ to give you PlayStation. I’m truly disappointed with the action you put on me
Downloads/game captures
by MTQL23 on 2021/10/15 19:13
Please add the ability to see the percentage of downloads in the download que within the app . UpdAte the app so we can view our game captures.
Decent app. Just a couple of minor gripes.
by jheiselman on 2021/10/14 18:11
The most recent update seems to have added getting notifications when you haven’t redeemed your PS Plus games. That’s fine. I don’t mind the notifications, however, 1) please let me mute it as I don’t need interrupted during my work day for it and 2) there doesn’t appear to be a way to clear the notification badge at all.
Bug fixes needed
by Late flip on 2021/10/14 01:33
Current version syncs very well with my ps5 but the mobile app gives you no ability to manage your ps+ account, redeem codes or manage subscriptions on the app. It populates a message asking permission to open a new window, but all of these functions take you in a circle back to the app. Please fix!
Locked me out.
by Public Supporter on 2021/10/13 12:54
It worked good for ages until one day it locked me out and no matter how much I try to sign in it won’t let me. I even changed my password and it still won’t let me log in. Terrible app.
Room for improvement
by XICANX on 2021/10/13 05:56
The main thing that’s been bothering me is every time I’m in a voice chat with my friends on here, and trying browsing videos it’ll kick me out of the app. I’m able to be on the phone and watch videos fine, should be no problem being in the voice chat and watching videos while I browse my phone.
App doesn’t let you message
by ray is that you on 2021/10/12 23:01
When this app worked it let me message people I don’t have on my friend list. I’d go to players met and find them listed there. Now, this app doesn’t want to show anything when I go to players met and can’t message some people. This app isn’t working like it should.
Capture Gallery
by Reviewking54 on 2021/10/12 17:20
It’s so weird that we can’t access our clips and photos in the app. Xbox and Nintendo both have options for that. It seems like such an obvious omission (worth 2 stars). There has to be some kind of code thing preventing it, but I hope that can change. If it wasn’t for that, the app would be perfect.
impossible to unsubscribe
by aball1000 on 2021/10/11 17:50
it’s impossible to manage your subscription in the app. super sketchy
Used to be good
by Hatch530 on 2021/10/11 07:58
Now the PS five is out most of the features only work with PS five. But thank you Sony for protecting me as I can’t buy a PS five because I refuse to pay $1000 to scalpers.
How do I check players met?
by dos_03 on 2021/10/10 18:30
Is there any way to check players met on the app?
Activity Feed
by Nats87 on 2021/10/10 00:05
Is there any way to get the friend’s activity feed back? PlayStation (app and systems) feels like such a lonely gaming experience since PS5 came out. Big downgrade.
App not working
by RevKnight on 2021/10/09 23:32
App is not working in my xs max. Uninstalled it and reinstalled it. Not working
Bring change cover back 🥺
by JayLee4323 on 2021/10/08 22:14
I wish I could change my PlayStation cover like how the last update was before y’all change it
Wishlist Error
by 420420420 on 2021/10/07 04:23
I put stranger of paradise in my wishlist. I then proceeded to purchase Strangers of paradise digital deluxe version and I now unable to remove strangers of paradise from my wishlist because the app tells me strangers of paradise is unavailable. Fix this and you will get 4 stars. To get the fifth star, make it easier for us to report errors.
You should add were you can see blocked player list on this app
by Lance Gold on 2021/10/06 01:21
I Love this app I can manage pretty much everything I want when I’m not home you can be in parties do anything you want away from the console.
Great new update BUT...
by wheatbloom on 2020/10/29 02:22
I love the brand new UI, a completely renovated look, easy accessible to what I need and where I need it except, I feel like you guys missed out HUGELY on the Capture Gallery. This was that one feature I was looking forward to ever since I made the switch to Playstation. As of right now I can edit and share captured screenshots/videos exclusively only on the console itself and nowhere else. I'd understand if editing would have to be done on the console but sharing clips from my library/profile should be an option on the app! Especially with the new PS5 coming out it'd be a great addition to the PS app to be able to seamlessly share our content/trophies etc. to any social media or be able to forward to our friends. Except there's only one option and that too on console, which is Twitter. It's really sad to see how much Playstation emphasizes on 'Sharing' to the point where there's a dedicated button on the controller for it, yet no support on the app itself. It still has the basic most features the last PS App did, but this time it was just revamped with a nice and clean look. I'm hoping that changes once the PS5 is officially released but I'd love to see a sharing/editing feature integrated within the app. I know it's 100% possible and definitely can be done. Overall, great work on the app so far. Hope I'm heard and can expect something out of it in the near future!
New update could be better..
by Mel Vz on 2021/01/19 05:43
I love the new update, It looks great! But there are so many things from the older version that i believe makes it better than the newer version. Being able to customize your profiles look by changing your cover image, profile color, and more was a huge deal for me. Customizing group chats was another cool thing. You can do it in the new version, but it has to be with more than two people. In the new version you can’t do as much as the older version. profiles just look so dull to me now. When you start the app you can see what your recently played games are. When you go to your profile, you can also see what your recently games played are. I think that’s unnecessary and boring. I preferred the old layout. Being able to see your friends, who you’re following, and followers was a lot better. Same goes with seeing friends profile. I really don’t want to see just mutual friends. The what’s new page was also removed. I thought that was a great way to see what your friends are up to. what games they started playing and trophies they’re achieving. I love that you can download games to your console and make purchases though the app. It’s a lot faster than doing it on console.
wonderful update, but having an issue...
by Itz_Dogzforlife on 2020/11/15 21:05
after just recently switching to the ps4 after a long time of my buggy ps3, i’m still new to not only ps4 but also the ps app. the app is useful don’t get me wrong and the update was really nice but as a gamer who’s always on/in a voice chat the update is kind of annoying. i’ve seen a couple other people have the same problem and i really suggest you fix this for people who like to use wireless gear. my problem is that i don’t own any wired headsets, and in order to do my voice chatting from my phone it needs that. i know, i can just go to my nearest store and get a decent wired headset but it’s a waste of money if i spend all this money on wireless gear just for it not to be compatible with playstation. on a good note, the UI is way easier. i used to have a lot of trouble on the older version and often some features wouldn’t even work. (such as buying games) luckily this update is better. and now since we can link our consoles it’s 10x as easier for me to get games since at times of the year i’m across the country from my ps4.
Not a review of the app it self but more of the PSN network as a whole
by gschraer on 2020/12/21 21:31
The PlayStation app works quite well, as I’ve encountered few glitches or bugs, though it can be hard to navigate compared to the old way. However there are some issues that I have with the PlayStation Network that apply to this app. First, you can no longer change your cover image from the app, or the website for that matter. I have no idea why they removed this feature as now it’s much more difficult to change the cover image, and it often looks worse because you’re having to take a screenshot of something rather than download the image. Second, Playstation does not allow you to delete shared media so if you post anything, it stays on your profile. This is another feature that seems so obvious to have, as sometimes you post something and later don’t want to see it. Third, when you become friends with someone, you automatically follow them and they follow you back. But if you unfriend them they will still be following you, and you can’t make them unfollow you unless you block them. Once again, it seems only logical to have the ability to control who follows you and who doesn’t but Playstation does not allow you that. If PlayStation could give more freedom to users it would make their network much better.
Update glitches invites on PS4
by ScottIsHot96 on 2020/11/04 02:20
This new update is pretty bad, has added a number of issues in the PS4 system, as well as not being able to add people to your friends list from the invites you receive. It’s extremely annoying, and I’m almost wondering if it would be easier to switch to XBOX. I’ve been an avid ps fan since the ps1, have had every system available. Now it seems like they don’t care about the people playing anymore, or people who stream. Why can’t we use remote play to play from our PS4 and stream the gameplay as a secondary screen to a PC or Mac, to then use things like OBS. Instead you have to connect your controller to the pc, yet be under the same network. Why have the lag when you could just have the controller connected directly to the PS4 pro and stream from the computer without the lag? What’s up with these issues? I’ve contacted Sony support for the PS4 and have gotten the messaging system ended as soon as I ask any question. It’s seeming extremely dishonorable what SONY has done in the past 6-7 years. I’ve even offered to buy the M.A.G. Streams back to create a new game comparable with the PS4-ps5, with no luck, no contact information, and absolutely rude feedback from SONY.
Don’t bother buying games here
by jeff806 on 2021/04/27 09:14
Why did you take away the ability to sort games in the store by release date? Or any other criteria for that matter? Do you not want people to buy games anymore? It sure seems like it. This applies to the PS5 UI too by the way. I really don’t want to see the best selling games and have no way of changing the sorting. In fact, I find myself not browsing for new games at all anymore. I used to buy games all the time on impulse, but now I never do because you have made it so hard to find new games and add-ons. Great job Sony! I hope you are compensating indie developers somehow since you obviously only want people to see the most popular games that everyone already has on the storefront in the app and on PS5. Like for real, maybe let people choose how they want PSN games sorted. The way it is now is total trash and I can promise your losing money because you have made it so hard to look for new releases now. I guess you are selling so many new systems you don’t even care. Cheers! I’ll add this to the growing number of apps that are now less functional for the sake of a new slick user interface. Good designers apparently are in short supply these days in the App world. I’ll pray for you.
Photo Gallery
by Honeyholedazzlr on 2021/01/25 01:46
I really love the newly designed look and UI of the PS App, a great leap in my opinion, but still lacks behind the Xbox/Game Pass Apps. They have the Photo Gallery right there in the bottom of the interface that lets you see your captures, photos or videos. Just like Stadia. Theirs is right at the bottom of under the games you have. I realize how much work it might take to implement this into an all new designed app, and how much space it could take up to build servers or cloud service to store all photos from the PlayStation family; but your app is behind. 5 stars once it’s added as a feature but it’s just great for now. I only use it rarely because of this lacking (important mind you) feature. Because having to upload to Twitter then save tends to degrade not only the video but wastes time when I could just open the app and save or download the video/photo. Then I’d use this religiously. But still, great job Sony/PlayStation and devs that develop all these, it’s still phenomenal.
Needs work
by Swag splash1 on 2021/06/22 18:46
This app is definitely better than the old PlayStation app now that it combines everything, although it does not do this very well. The UI is decent but it’s not as fluid as the original UI and has some pointless screens especially in the messages/parties/friends tabs. The overall PlayStation search a user system is broken and annoying now too. You used to be able to search a player’s gamer tag and see the 1 and only result of their name, but now searching a gamer tag often shows a list of unrelated users and friends who share key words with the name you searched and lists the one person you searched somewhere in the middle of all of that and if you’re lucky they’ll appear as the very last result. Sometimes the user won’t even appear at all and you have to go through the same process on the console to get what you want. Also I miss the feature to turn on the PlayStation from the app if both were on the same network. Overall combining all the PlayStation apps was definitely a necessary move, but in doing so we have lost key features from each of the individual apps and some very simple features are too hard to access on the new app now.
Looks great, buuut pretty disappointed
by dansington on 2020/11/13 16:20
1st, there is no wishlist. I don’t know why the felt like this feature was unnecessary. Having a wishlist actually got me to spend MORE money. Now if there’s a game I’ve been waiting to go on sale, I just have to remember which game it was in the first place and scroll through all the deals to probably not find it anyways. It was a nice way to have a list of all the games I thought looked interesting that I might pick up someday. But nope. It’s already hard to find indie games on here so if you come across one you might pick up, you’d better write it down somewhere. Makes me think they want to make it harder to get deals so they can get people to pay full price more often. 2nd, it’s glitchy. I’ve put 3 games in my cart, but when I try to pull up the cart it’s just a blank screen. Like nothing on it. In conclusion, it looks nice. It’s easier to scroll through. But I don’t really think they have the consumer as the priority right now. It seems more like they care about the look and pushing the Triple A titles. I hope there are updates that make improvements because PlayStation has always been my go to.
Good but not perfect
by CarrollNewby on 2020/05/29 03:39
Only thing the feed lacks is having people’s game clips saved and being able to download those clips from the app to our phone which is what Xbox allows and does. If it did that or could be added that would be great. Hopefully when the PS5 comes out the trophy system will improve showing progression, like when u got to get 10 of something have a meter, or say the amount I collected, so u know ur progress. Steam and Xbox both do this and that would be a cool add on which would affect this app as well. Also making messages and ps app one app would be nice. I hated that when Facebook did it and not a fan of having multiple apps to keep up with. Other than that, great job and I’m liking everything else that’s being done thanks PS peeps for the good times.
1 step forward 2 steps back...
by Susanoo83 on 2020/11/15 19:19
The app has potential, but now it’s missing so much. The ability to post things from your phone to the What’s New section and the fact that the What’s New section is completely gone (no bueno) being able to comment and like your friends achievements or posts is what made the PS app stand out on top of any other gaming app that’s out there. Messages being intergrated into the app and the fact that you can actually buy things off the PSN are both welcomed changes, but all the accessibility that was in the original app needs to return. Profile customization, themes, I personally enjoyed the fact that close friends or family could see your actual picture with the Avatar made it so much more personal. If those changes are to occur I would not just recommend this app, but if you have a PlayStation, you NEED this app. As of now though the app is just...meh*...hope to see these changes in the future, but this is a decent start.
Good UI but voice chat annoys me
by Forsanain 45 on 2020/11/11 23:16
To start this review I love the UI and features the new update has, and I think it was a lot better compared to the one one. my problem comes when I try to join a voice chat on my phone. I have tried multiple times to use a wireless headset connected to my phone in order to use the voice chat feature but the app doesn't seem to support that function so I'm forced to use earbuds or my speaker in order to talk to someone on the voice chat. I find this incredibly annoying that the app, which is made for phones in order to be easy to use, does not let me use the audio device of my choice to communicate via voice chat. I don't think I should have to be forced to use specifically earbuds on the app when I prefer to use my Bluetooth headphones which have better audio quality. It would be nice for the voice chat feature to be more accessible when it comes to what audio devices you can use with it.
PlayStation
by xboxnext on 2021/03/04 21:06
This app console and everyone that works there is so beyond the special class in 5th grade you can’t send anyone anything that’s says one bad word in it you can’t do anything from now one I’m done with this dumb console and PlayStation wouldn’t recommend buying this junk if you are just getting into gaming be a man and buy a Xbox that has more outstanding reviews than a Chinese Peice of junk atleast Xbox was actually the number one selling when it first came out and when the 360 came out PlayStation had nothing to work with just slapped a few peices of plastic together and said $300 if PlayStation came out with anymore consoles I would buy them and use them as a stand for my dirt bike if any of these smelly people know what one is my point is don’t them for the look or anything atleast Xbox is a you know what a female dog when it comes to sending one or two bad things to a person that was being a female dog in a game that’s for children I play bc atleast the season 1-8 was actually but no we had to move to chapters and this other stuff bottom line don’t buy a PlayStation!!!
Looks great but missing key features
by happygodavid on 2020/11/26 14:55
The new UI is great. Navigation is smooth, and it’s fairly easy to get around. However, I just skipped the PS Store Black Friday sale because of this app. Why? No Wish List. And no filters in the store. I am new to PlayStation (lifelong gamer elsewhere), and I did hours (HOURS) of research on the best PS-exclusives when I got my console last year. I added all the ones that interested me to the wish list, and that wish list is how I buy games. I previously opened my app, looked at my list, and boom. After spending the last 20 minutes trying to find the Wish List, I realized it simply wasn’t there. I don’t want to spend any more of my day scrolling through countless games, with no easy way (that I can ascertain) to filter games or find a wish list. Please bring back the wish list, and please add easy-to-use filters on the store. Side note- the app seems like a great place to edit and share screenshots and such, but again, no easy way to do so. So much is so right; it can be much better.
Not a bad app but needs improvements
by TheRealZcamYT on 2019/01/02 23:48
This app is good but it needs improvements like if someone invites you to a party, and you don’t have a mic to connect to your controller. This is a repeating problem, but with my suggestion. It’s to add a function of joining your friends party or heck even having a function even having a mic setting and yet you can’t use it. Here’s another improvement that I suggest, Make sure that if you get an invite to the party, you can actually join the party and chat not giving us the option to get a mic. No doing that., just makes it a waste of time. Do the most good thing and do it. Don’t leave the people without mics. Make sure that they get the best gift from you Sony. Do these improvements and you won’t have a BAD rating. That’s why I’m giving Sony and the PlayStation app, a 3.5 stars. If you do these improvements I’ll even give you a 5.5 out of 5 for making the best app. So without furthermore I bid you a farewell.
Not as good as it used to be!
by CoolGuyDennis on 2017/11/22 21:00
The app itself has grown as far as U.I. For example, the Playstation Store is now easier to navigate and find, such as most everything in the app, but I give it such a low rating because, for me, the past version of this app had two really important features that kept me using this app often. The first feature is the where it allows you to turn on and off your PlayStation while connected to the same Wi-Fi as your PlayStation. I used to always do this when I was too lazy to get up and turn it off while I was laying in bed on my phone, but now this feature is gone. Not only this, but another feature with the ability to text other players and friends is gone as well. They have another app for these features, but it would be such an inconvenience to download two different apps to do the same thing you used to be able to do in one app, and thus this justifies my rating of the app. One star for one feature plus one extra star for the importance of the features.
Fix costumer service
by DontWoorryBouyItssweathart on 2021/05/29 09:42
My friend and I told me to game share. I said yes like a good friend would because him and I need each other games. While i was gonna give him my account my PlayStation signed me out, because i have like 5 passwords and i signed me out on my (I think) 3rd try. After i found out what my password was my Playstation was bugging out and being hard to control. So what a normal person like me would do is go to customer service and talk to this Bot. The bot did almost nothing but self check myself. After this I verified my e-mail and my Playstation said I didn’t verify my e-mail. So then I waited for 2hours thinking i was locked out of my playstation, because it provided information saying “You could be either locked or not verified” I assumed that was the cause. Me and my friend always had problems but this has never happened before. Then again my friend got signed out twice before and lost his account and he wasted more than 100$ on his playstation. #WhatAWaste #FixYourProvidence
Messages (Copy Paste)
by spaceofduty6016 on 2021/04/11 18:38
I have a problem when it comes to messaging people on psn. My problem is that I’m unable to copy and paste. It really is a problem because my friend was trying to send me a link to a warzone stunt and I was unable to click it because it said the url was hidden. I assume he had to type in the link and he shouldn’t have to do that. And I was trying to send him a link to one of my exclusive videos and the link didn’t work for him either. It’s really annoying when you’re unable to send links and copy paste. I’m sure a lot of other people are having the same problem. If an update comes for the ps app that allows you to copy paste and send links, that would be really great. Thank you for understanding.
A nice change but a few steps backwards
by brotherfromspace on 2020/10/29 13:43
A nice change for sure as the old app was getting a little outdated. Pluses - Interface looks really nice and organized well. Setup is easy and overall a nice update from the previous app. Minuses - Portrait mode on the iPad has been removed. This is a big bummer as using an iPad Pro 12.9 in portrait mode for browsing and typing is a awkward. Not sure why that feature was removed. All iPad apps should support both orientations. Also, they removed the ability to add favorites from the online store. This was a great feature as you could essentially add a bookmark to a game or games you may want to purchase in the future. On the Nintendo Switch not only can you favorite games but they’ll let you know when those games go on sale, which is really nice. Overall a nice start but needs some improvement to make it really great.
New app looks good
by Blatisian on 2020/10/30 13:19
I’m really liking the new look. Especially the resolution upgrade. Everything just looks way better. Definitely next gen release worthy. Only request is that we can make the photos and videos full screen, when viewing the game pages. And make it so that iPads can view the app in landscape mode please. Thank you for all of your time and work with these upgrades. =) Ps. Please bring back wishlist as well. I actually used that frequently for games I planned on getting. Couldn’t buy them all at once so I used the list and bought them when I was ready. And it’s easier during sales to just go to my wishlist and say hey, those games I wanted are on sale. Versus searching for them one by one. Please and thank you 😊
This app is really great
by JustinAlmighty on 2020/12/02 17:18
We need to be able to change our background cover like the last version and we need also need a better security improvement we can’t rely on 2 step verification because what if your phone is off and you can’t get in into your account? Which is cool but we need more options like be able to send codes to our email I think that is easier than sending codes to a text messages and we need an authentication app like Microsoft have to protect our PlayStation network account I just think we need better security for our account and make our account more safer we need more options not just sending codes to our cell phones we need our emails as a 2 step verification as well.
🤔
by JDHMC GAMING on 2018/05/16 20:55
The PlayStation app has lots of good features and helps me know when to play on PC or PlayStation. The big problem is that for user that doesn’t use the PlayStation app very often I often find myself signed out of the PlayStation app every update! Is insanely frustrating because I would love to be able to talk with people that are messaging me through my phone instead of having to turn on the PlayStation but I have to sign in again and again and sometimes my password doesn’t even want to work on here. The worst part about the app is that it’s separated from the other two core features of PSN! Communities and messages are both part of separate apps where as with Discord there are no separate apps for different features. Even Xbox is better than PS in this area. The PlayStation app needs to be turned into one app not three, And the app needs to calm down with its security settings. I’m not hosting a US nuke control server via PlayStation... or am I?
Needs some work.
by Holly Cost on 2018/05/16 18:11
I would have started at 4 stars and then given you 5, but I felt like you wouldn’t fix what I’m asking for. I think the UI is pretty good and works fine on iPhone X and I have few issues with it. BUT, there are 2 things I REALLY want changed and I don’t know if I’m alone here, but I think they would make the experience a lot better. 1.) On the PSN feature of the app, it is confusing to navigate. The part that is confusing is the back button. It is too hard to find and the X button kicks you out of PSN leaving you to start all over. This is annoying esp if you are shopping. 2.) I use the PS Communities app ALOT and I like to post photos. Offline! It would be nice if I could access my photo gallery from my phone, even if it meant being hooked up to WiFi and being in the vicinity of my PS4. Now, is that asking too much? If not, please change this. Thank you!
I like it but...
by iKey_33 on 2020/11/04 15:54
I like the app overall design. I love the fact that Sony put the messages back into the app. I’m pretty sure there are share features missing but from my view, the two things that are missing is 1.) Quick Reply and 2.) iOS 14 widgets. It would be nice to see that if get a notification from the ps app from one of my friends asking me if I wanna join them in the chat room or a message asking if I’m going to play online today instead of going into the app I’d be able to quickly reply from the lock screen simply by long pressing the notification and responding from there. Also, it would be nice to glance at a ps app widget getting such information as messages inbox, who’s online and my trophies.
Hate the new update.
by Wolfey Aikiu on 2021/01/06 23:55
I’m a PlayStation app veteran. I’ve been using PlayStation since I was a little girl and I always HATED typing out messages with a remote. When I found the PlayStation Messages app, I was delighted to finally be able to message all my friends with ease! I was using it for years. Then they updated it. They tore down the messaging app and combined everything into one app. That sounds wonderful and efficient, right? WRONG! It is VERY glitchy, hardly updates the messages on time (you have to refresh, frequently), the party invites make it hard to maneuver and constantly glitch out, and you can’t even do something as simple as check the trophies for your games without it saying an error. I would say the best part about this update was the layout and the party option where you don’t even have to be on your PS4 to join. I just wish this layout was for the original PS app and we could still use the old Messaging platform. I’ve quit messaging any of my friends and trying to be active online for this very frustrating reason. I hope they fix this because I just hate it with a passion. If I could give it zero stars, I wouldn’t. As a graphic designer, coder, and web designer, I say they earned the one star with the efficient new look. It’s a shame it doesn’t live up to efficiency when it comes down to the mechanics of things.
( iOS 14 ) widget compatibility
by S U P E R M A N 21 on 2020/10/30 01:16
Should update this app a bit more for the iOS14 , to have such widget on hand to be able to wake PS4-PS5 on your rush of getting home and quickly able to reach your buddies via widget to get ready to “ Assemble “ With Avengers ; or talk smack to settle a bet you already lost but tryna redeem yourself in MK11 ... and also , turn to “ Rest Mode “ when you’re already half way out the door to go pickup your girl from the mall where you silently left her ,at that one girly store ; just to get home and quickly watch some “ Powers “ ( Sony original series ) and to make sure your PS5 Pre - Order wasn’t canceled via email 😂 .. be great to just see visual progress of downloads / updates , while your away is awesome ..
Poor quality
by WILLL____ on 2018/11/26 02:24
When I first started using the PlayStation app it worked very well because I would only use it to check which of my friends were online when I was away. Now however I want to be able to look at what I have clipped on my PlayStation to be able to show people. But sadly that is not a feature on the PlayStation app. Another thing is that PlayStation makes 5 different apps (messages, second screen, vue, the actual PlayStation app and communities) when all these could just be one app. On top of this is have 3 of the above apps and every time there is a update I have to log back in on all 3 apps and go through 3 different spam tests which are just downright annoying. Finally when I go to access the PlayStation store I am taken to a website that for the most part is hard to work and confusing. In the end until Sony makes a better app that works well on iPhones and is all one big app I and many other users will be forced have limited use.
Perfect but…
by Not A Bad Username on 2021/07/10 22:07
The app and its new UI is perfect. I love how you can save which games you’ve had your eye on to your wish list. It would be nice if a feature could be added that would tell you when a game on your wish list has gone on sale. Besides that, the app works very well. Suggestion: Please consider adding a capture gallery to the app. I take lots of captures that I like to share and having a capture gallery integrated into the PS app would be the cherry on top. I don’t know that we need a way to edit captures on mobile or anything like that, just being able to access captures that are on your console through your account and being able to share them would be awesome. Thank you!
Worst “update” ever!
by Bi Winged Ninja on 2021/06/10 01:44
BUYER BEWARE: I bought almost $100 worth of WB Games on sale for PS4 via this app and it took my money but didn’t add the games to My Library, I have to actually search the games on the PlayStation Store for PS4 and download from there, which means not only much more inconvenient but also when the games get delisted like most games do I will lose them for good, I’m at the mercy of what’s currently offered on the PS4 Store just because I bought through the mobile app while my PS4 was turned on and logged in. This also happened to me on my old account when I bought the complete Call Of Duty: Black Ops III bundle via this app, so the problem repeats, not just a 1 time thing. Everyone should buy and download directly from the console instead from now on to avoid this infuriating error. Also no longer can you buy, download, or manage great legacy PS games; PS3, PSVita! Know your roots, respect the system that INTRODUCED PS Trophies: PS3! Deleting this trash PS App!
A Great Start
by seanhsmith on 2020/05/07 14:36
Finally, we can see who's online, add and message PSN friends, and control PS4 directly over the network. I would give this app 5 stars but there are two things I'd like to see before I do. First, it would be great if the app were universal and had an iPad-specific user interface. As of right now, it runs on an iPad but only as a "blown up" version of the iPhone app. Second, it should make use of push notifications for messages. Right now, the only way to know if you've received any messages is to manually start the app and check. If they add these two things, I'll change it to a 5-star review. UPDATE: This app used to be decent. Now, I have to sign in over and over and over again anytime I try to go to Family Management. If it weren’t for 1Password being able to fill in my login details quickly, this would be absolutely intolerable.
Review Update
by STARSCREAM1 F22 on 2017/12/29 05:39
Update: Love the new update and pretty much fixed everything I had mentioned expect the streaming stuff which doesn’t matter cause I have the twitch app. Great UI, I’m very surprised by the new update. Old Review: The app design is great and all but the fact that the psn store is not built in is horrible, instead it directs you to the psn website in safari. I would like to purchase content from the app not log in to the website and buy games or dlc, makes no sense. Also the live from playstation feature can at least send you to the twitch, and ustream apps instead of the website. It would also be great to integrate ps3 and psvita content if they add a built in psn store. If they just fix those things I would give this app 5 stars.
5 stars BUT...
by Conker809 on 2021/04/15 17:49
The app is great! It has improved a lot over the years, and I’m loving it. However, the only thing it is missing for me and I wish it becomes available in the future is access to recorded videos on the PS5. It would nice to be able to manage the multimedia tab of the PS5 on the mobile app. Currently, I find myself sending my recordings and pictures to myself on the PS5 and then open the app and download it from the chat to my phone. Moreover, the chat does not allow video downloads, so I have to use the screen recording feature on my phone. Little things I hope that they become available in the future. These would help A LOT! Thank you!
Where’s the wish list
by EvanSquared on 2021/03/05 20:09
Honestly, there’s very little I find useful about this app. That would drastically change, however, if they added the wish list functionality they inexplicably removed from the web store and the PS4 app. The wish list is the primary way I interact with the store (whose functionality, after the recent redesign, has gone from mediocre to bad), and the fact that it’s only available on the PS5 app but not the PS4, the web store, or the mobile app is kind of a slap in the face. Sony’s definitely lost money from me by restricting access to the wish list - it used to be that any time there was a sale I’d quickly scan through the ~40 items in my wish list and pick up anything at a sufficient discount. For the last couple months, though, a bunch of sales have gone by where I haven’t even bothered.
Well developed (mostly)
by Friends only :) on 2020/01/15 04:30
This app features a great GUI. It’s sleek. It’s fun. Until it’s not. I love seeing what my friends are playing and comparing our trophies. I also love shopping through the mobile store. However, the PS Store function is literally a web browser in an app. I wish it features the same incredible interface as the rest of the app. It feels like it was added on at the end instead of built with the first draft of the app. Oh! One other thing I’d love to see is the library of games I own. I almost exclusively buy digital games now. The app should have a place where those titles are kept. Then I can remote download from there instead of needing to search through the PS Store to find the game I’m thinking of.
Unintuitive, broken, and seemingly malevolent
by geometron on 2021/01/23 01:21
This is the worst app from a major technology company I’ve ever had the misfortune of using. The chat feature doesn’t update automatically (I have to close and reopen a specific chat to see incoming messages). My app regularly has badge numbers but I can’t find any unseen notifications when I look inside. I can’t forward attachments nor pinch-zoom to see them better. The list of grievances is extensive and too long to enumerate here. The albeit slick design has unintuitive navigation and confusing space arrangement. The whole thing seems like a poorly patched together collection of features aimed to bolster a PS game sales engine. It reminds me of being in a Las Vegas casino: purposefully disorienting and redirecting your attention to the money spending option until you surrender to the pretense—this is the extent of your reality now, might as well participate.
Love the new app, but wish it had a few features
by legofan994 on 2020/11/02 21:45
I’m really happy with this new app update. There are only a few changes that I would suggest. For the UI I wish you could swipe to go back rather than having to hit the arrow at the bottom of the page. Sometimes that arrow gets hidden and you have to scroll aways just for it to appear again and you go back a page. Some other cool additions would be the ability to see how long you’ve played each game. Maybe like a play log sorta thing like other consoles have had. I know the Playstation tracks that info because they let me know in emails which games were my longest played but it’d be nice if I could see that in the app as well.
A functioning back button
by Projectluthor on 2019/07/13 09:33
The app has a lot of issues. Some of issues can easily be fixed. I develop and work in apps for a living. Perhaps you should consider reaching out to professionals to improve apps functionality. Back button once in the store does not function as expected (do you have QE team??). This is a serious flaw. App store kart sometimes is not in sync with games selected. Buggy purchasing function. Overall end to end is buggy. It can be fixed or improved if Sony gave this light of day and invested in making the experience better. Until then, I am not recommending this app. What is the point of have 2 apps, one for messaging friends and other for shopping. Can this be packaged as one app. Xbox app is really well organized and functionality is really a good experience. Take a leaf from that page.
I don’t like the new update of this app nor do I like the new PS4 update
by heyyall.. on 2020/12/11 00:17
I don’t like the PS4 app update because we can’t change our profiles background anymore and I’m sad about it. And when I tried to change my settings it would always say “connection time out” and that’s annoyinggggggg. Also I hate the PS4 update because I hate the fact that we can’t create parties as we used to. I have alots of questions for PS4. A)Why don’t you make some thing that shows people’s there deleted photos or videos because someone in my household deleted my video memories and I can’t get them back 🙁. B) every time I try to download something or update something it always takes hours or days for it to finish. I know my Wi-Fi slow but does it have to matter? Because I would try to ask my parents could be by faster Internet but for some reason they won’t. These are just my opinions.
Honestly the PS Messenger App was way better.
by xXloboXx on 2020/12/09 02:16
Only use I have for a PlayStation app was to quickly view and reply to my messages, and the PS Messenger was perfect the way it was. Now that it’s been integrated into this app I’m forced to use this instead and boy is it a downgrade. Way slower than the last app, everything is grey and less visually appealing, the app absolutely refuses to send me a push notification when I get a message, can’t go horizontal mode, can’t zoom in on images, and my biggest problem with it? The messages don’t automatically load like the PS Messenger app. I’ll have a message open talking to a buddy while we’re playing and I’ll see on my TV screen they sent me a message, but it doesn’t pop up on my phone. I have to go back a page and click on the message every time to see the new message pop up, It’s very annoying. Honestly I hate this new app, I miss PS Messenger.
Good enough but can be better!
by ✨Ab✨ on 2020/06/23 15:57
I’m going to start with saying the application is fine. It’s good, but it can be better! Why PlayStation’s own mobile apps are separate from each other? Why is there a PS app, PS Messages, PS Community, PS…etc.? Why can’t all those be in one app like the Xbox app? Why are the chats in a separate app?! They should be in this same app! Even when I enter the PSN store from the app, it has to open an in-app browser. I also want to see who from my friends list has this or that game that I’m checking out on the store and which trophies they unlocked from said game and if I can compare them to my profile. The Xbox app has all that in a better way. As a gamer, we dislike using mobile apps when gaming, especially with online MP & CO-OP. If we have to, at least give us an application that has all features in one app. I have the Xbox app and have tried it. It’s excellent! PlayStation’s app is just good. That’s it. It can be better tho. All I’m saying is just look at the Xbox app, do what they do by combining all the PlayStation apps into one app. Thank you!
Bad support, unable to use
by Kickingplants on 2021/04/28 01:38
I’ve had the same PS account forever. Several years back when my house was robbed I asked Sony to turn off/disconnect my account and assumed they did. Now nearly 10 years later while browsing my account online I realize my old PS3 is not only still active but enjoying all my purchases on that old system. So after deactivating it myself I also enabled 2FA. Everything was able to sign back in and work with my new password and 2FA. After maybe a day I get locked out of everything I’m guessing because the thieves were trying to sign back into my account. After much pain I get my PS4 and remote play working again but I’m unable to use any Sony apps. When I called support their solution was to try on a different phone. What a joke. F-k Sony for getting hacked every year and for not even being able to get me back to normal.
Bad Update
by KnightGhost161 on 2020/11/06 21:25
The functionality of the app was degraded for a fancy new UI instead. Notifications don’t show like they’re supposed to and the messaging is a lot slower than the original, independent, PS Messages app... which brings up another point, the unintelligent decision to shut down the independent messaging app which was a much better system than the one in place now. I have a friend who is unable to talk that is now hindered by the slowness of using messages through PS App and would rather exit the game just to send a message. Good job PlayStation, you know exactly how to mess up things instead of making it better. People may not like my opinion about PlayStation, but I don’t care... I have factual evidence of PlayStation being a terrible, greedy company that spits in their fans face. Just be aware people, this app is terrible and doesn’t work in its current condition.
Playstation app review
by The Apple User that cares on 2017/11/14 14:18
Overall, the interface of the app is significantly better. It is much easier to navigate to different aspects of the PSN - friends online, messages, notifications, trophies, etc. There are some downsides to the new version of the app. There are aspects that have been lost from the previous version: 1) Trophy Review sorting: users can no longer organize trophy comparisons by date earned, rarity, & other aspects. This aspect of the previous version was awesome for users that enjoy trophy comparisons. 2) Trophy display (Plats): Plat trophies are no longer displayed by game titles. 3) Trophy display (totals): Users can no longer go further into a game's trophy breakdown to view total trophies for a game (i.e. 55/47 trophies collected -> 0/1 gold, 9/9 silver, 35/36 bronze, etc.) 3) Automatic updates to information: users, on many occasions, now have to pull down on a section to initiate an update. The previous version of the app did this automatically. 4) Recent notifications by user: Users can no longer review all recent notifications for a user by going to their PSN profile in the app. In the previous version, all recent activities were listed at the bottom of a given profile. - Ron
(Updated) Worked okay at first, completely bugged now
by Kevinthegreatest8463 on 2017/11/08 23:20
Update: This app basically listened to me and many other who also made suggestions. As I said before, this app needs to be similar to the Xbox app but I believe they made a huge improvement beyond my expectations I have to say, it’s easy to use, clean, smooth, no more bugs, and an excellent app in general This app was working fine, even though it had its moments where it signs you out many times, now I can't even sign in anymore, i tap sign in, loads, and does not do anything. I believe they need to look at the Xbox app as a great example of a console app for your phone, everything is very clean and easy to function.
Terrible App that used to be good
by Doozer17268 on 2020/08/19 18:25
This app at one time was pretty good but it seems now to be more of a pain than it’s worth when using the PSN Store. Every time I go to purchase a game I have to go through a ridiculous process of signing in on my own phone that I’ve done this a 100 times with 2 step verification and put the CVV in on a verified card that I’ve used many times!!! I just bought 2 games today that I had to put in my password 3 times, then CVV and then password a 4th time before it would complete the transaction!!! Exactly what do they think is happening?!?! Someone stole my phone, bought 2 cheap games and is downloading them to my PS4 so they can’t play them?! Or maybe they stole my PS4 too. I have bought 100’s of games over 10+ years with PSN. They really need to get their stuff together!!! 😡
The app works but is SERIOUSLY cumbersome
by Barlock Lord on 2020/06/25 05:39
It doesn’t remember your password. It doesn’t even recognize it as an area to use iCloud Keychain. Then when you go on the Store, it brings up an overlaying page as if you’ve just entered a browser. I hate that stuff. Is it too much to ask an 80 billion dollar company to design a simple and functional playstation app? Literally. Look it up. Their whole company is worth almost 80 billion dollars and they can’t figure out a decent companion app design, while literally thousands of other smaller companies have fantastically well-designed apps to go with their products. At least the app works and isn’t completely broken. But seriously, I can’t believe we have to put up with this primitive app design in 2020.
Won't allow me to sign in
by Tony2Truuu on 2018/10/17 23:02
I downloaded the PlayStation app because I recently switched from Microsoft to Sony. Since that day I have had a number of consistent issues. The first issue was my home screen on my system has a huge lag. This lag was so bad that it would freeze my system. After that Sony was going through a number of service issues. One of which it didn't allow me login to my account. I digitally downloaded all of my games so now I can't access any of my games because My account is linked to games. Then this whole time this app won't allow me to sign in but I can sign in on the web browser.🤷🏿‍♂️ so I have a few problems with Sony for the moment. They did fix the network issues but the app still won't allow me to sign in. The are you a robot prompt just keeps spinning. So the sign in button will not highlight. Please fix this issue I don't really like Microsoft.
Sony secretly disabling ”Players you may know”
by NickerPL on 2018/06/11 21:35
The ”players you may know” functionality is no longer working, at least for me, both when using my ps4 & ps app in Europe. It used to always suggest around 40 people I might know but all of a sudden they all disappeared and now I’m hearing there isn’t anyone I might know. My guess is it has either something to do with the GDPR regulations being rolled out or with Facebook being under fire recently over privacy concerns (I’m assuming the ”Players you might know” feature worked using Facebook’s API in some way, and it’s now blocked) and having to bend on some policies to the European Union. It’s ridiculous a useful feature like that could go through I could best describe as a dark-deprecation in some regions and players aren’t informed it’s happening. It makes PSN and this app worse. Sony Twitter support wasn’t helpful at all and was elusive in their answers when asked about this. Shame.
PlayStation App
by Geefromsp69 on 2019/08/15 20:28
I have been a PlayStation fan since the very begin I am a brand loyalist and one of the most knowledgeable gamers from the early 90’s. My only complaint is that the remote play option doesn’t offer a separate screen option for playing multiplayer... while I’m playing with a friend who is on my PlayStation why should my remote play be split screen? Also I wish PlayStation has backwards compatibility... other then those to things the system and all its components controller and options and extras and apps work perfectly and offer me the best service for my dollar! I’ll always be a Sony Guy for life!!!
Rating Trends
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All Versions
4.0
71,369 total
 5
52,063
 4
6,774
 3
3,038
 2
2,234
 1
7,260
Current Version (21.11.1)
4.0
63,877 total
 5
49,906
 4
6,054
 3
2,135
 2
1,285
 1
4,497
Version History
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