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App name
Live Nation – For Concert Fans
Description
Elevate your live music experience with The live nation app. From the moment you buy your tickets to the day of show, get all the info you need, all in one place. Check out the features: • Never miss a show — Buy tickets anytime, anywhere • Stay in the know — Get all the latest concert and venue information • Skip the line — Password-free, in-app presales • Don’t miss a beat — Order food and beverage at your seat* • Go paperless — With mobile entry, your phone is your ticket* • Access your Live Nation Premium Seats* • Offline mode — Access and view your tickets when network connection is slow or limited • Share tickets with friends— Buy, sell and transfer Ticketmaster verified tickets *at participating venues
Postponed Concerts ?
by Boxo.1 on 2020/06/29 00:02
If I choose to keep my tickets to a postponed concerts that I bought tickets though Livenation concerts will my insurance still be valid for the new postponed date that I bought also?
Trying to get nelly tickets
by NellyFan1981 on 2020/06/26 15:43
It took me over 42 minutes to buy my Nelly tickets when I was on the app at 9:50 Am. It kept saying my device wasn’t supported
Crash and burn
by WTR man 34 on 2020/05/06 23:32
Fix this people. It was a good app.
No Map of seats
by Hike the Smoky's on 2020/05/02 01:25
Would not use this app to buy tickets because there is no optional seat map to pick seats from what’s available. The app used to have the seat map but no more.
Trouble with app for hours
by StarrriKnight on 2020/04/27 00:59
I appreciate being able to buy the tickets, but I had an error so many times over several hours trying to buy tickets. The fees also seem high.
Buggy App
by Jinny 127 on 2020/04/14 19:31
App opens in search mode instead of navigation mode. Hard to find my paid tickets - please fix it!
App not working...will not open!
by Lil jenks on 2020/04/03 15:41
Initially when I downloaded this app it worked. But it has not worked in a few weeks. Started to have problems after it went through an “Update”
Frustrating.
by ㊗️🈚️🈳❇️ on 2020/03/12 17:58
Absolutely the worst app I have ever used. Won’t show ticket locations, won’t allow me to scroll to other tickets, randomly boots me out, picks tickets for me that I don’t want then makes me start from the beginning when I try to change them. This should not be that hard - god knows Live Nation (which is really Ticketmaster) have a monopoly on ticket sales they have the $ to do it right. Maybe that’s the issue - they don’t need to be good.
Live Nation App
by Itchy59 on 2020/03/11 17:54
Extremely Easy to Use! Love It!
Search Function issue
by Gumby00 on 2020/03/10 21:38
I have tried to delete and re-download this app, but I still get a “Oops there was a problem, please try again” message every time I search for a band. If I try to find a venue, it just sits on a loading screen. This app is currently useless to me to find tickets.
Lost a chance for tickets
by junkiepunk on 2020/03/10 17:18
Had selected tickets and just needed to log in. App wouldn’t let me put in email. Frozen. Lost tickets. This is after it suggested to open the app while I was in the browser. Should have just used browser. Deleting
Review
by hdsfgbjigsghjkbbjkkkl on 2020/03/08 00:45
This app is the worst
Terrible app amNd response time
by AllyCatDancer on 2020/03/07 19:28
And you can’t get anyone on the phone to help you
Live Nation App
by Yortiman S on 2020/03/05 01:34
Signed up for Live Nation online. Purchased ticket, then downloaded the Live Nation app to view ticket. No problem. I will use this app to purchase tickets in future.
Problems with seat selection
by Pickle Rick Grimes on 2020/03/04 15:11
I wanted to change a seat that was selected but could not go back. Had to sign in and start all over again
Happiness
by HeyJude75 on 2020/03/04 14:41
Love live nation.
Too many fees
by none ya 76 on 2020/03/01 20:01
You’ve got to be kidding me, four tickets that should have cost $45.50 each for lawn seats ended up costing $62.50 each !?!? Definitely caused me to rethink going to any future concerts. Greed is going to further kill the music industry.
Milwaukee
by Fkacita on 2020/02/29 16:59
I like how the seat marker in the stadium moves as I look at available seats. If you try to go back you will have to start all over.
Tickets
by Wemoto991 on 2020/02/29 11:29
Easy transaction
Buying tickets
by vern08 on 2020/02/29 02:28
App gets stuck doesn’t seem easy!
Seating chart
by Oxfordblood on 2020/02/28 18:37
There is no access to a seating chart while buying tickets
Yeahboi
by Boyson Yeahson on 2020/02/28 10:03
Yeahboi app works great
Persistence Needed
by JLJuniper on 2020/02/27 19:10
The App kept going down- it took me 6 times to get tickets. But finally, success
WHAT A GAME
by 3714et on 2020/02/27 18:18
I had to sign in twice after waiting days, it appeared there was a Stste error. Yes I signed I. 10mins prior waited the entire countdown ☹️
Fees 1/3 of tix?!!
by Matttttthhhhhheeeewwww on 2020/02/27 18:08
Ridiculous
Initial setup is a pain
by Fireenze on 2020/02/27 17:39
Using the app itself is easy enough. But when you sign up for for an account it would random make the 2nd letter capitalized
Ugh
by Uber ugh on 2020/02/27 15:55
Every time I open the app, I have to pick a city. And after I finally get to where I want to purchase tickets, it makes me log in again, even though I already did so. Sometimes it doesn’t even acknowledge the login info. I’ve changed my PW multiple times because it wouldn’t recognize what I’m entering, even though I KNOW it’s the correct freakin’ info. Frustrating.
Garbage app
by FrankNSense on 2020/02/27 02:28
Horrible clunky app! Glitches with no ability to move around.
Easy to use
by Dman3328 on 2020/02/25 22:07
Very easy to use, user friendly to say the least!
Frustrating
by briana king on 2020/02/24 03:06
First it wasn’t loading then it kept telling me the name I put down for my card was wrong..
Dave Matthews Band
by She Who Wears Manyhats on 2020/02/21 21:52
Super easy to buy! Love choosing seats!
App is better than PC experience
by G8 bible on 2020/02/21 21:38
Took like 2 hours for the site to work. Needs improvement.
Fees more expensive than the actual show tickets
by TitinaO on 2020/02/21 20:07
I wish I could buy the tickets ina. Store
Buy one get one
by tuijuynr on 2020/02/21 19:34
It did not work, even I put the code, it show code was accepted but no offers at all
The Fees Are Ridiculous
by Ashleyjax on 2020/02/21 15:42
It’s stupid that the only way to avoid the outrageous fees is to wait for tickets to go on sale on Groupon. I just purchased $45 tickets and there’s a $16 fee for some crap that live nation charges and an additional $5 processing fee AND tax. It’s robbery and they know it because you can’t purchase tickets hardly anywhere else.
Buggy app
by larrye444 on 2020/02/21 15:17
I know my login and have had issue with tickets timing out bc app is slow or does not accept my login
Not happy at all
by DeeAnn215 on 2020/02/21 13:07
So annoyed! I tried multiple times to buy my ticket for Dave Matthews during the presale dates and I kept getting knocked out of the process. I tried calling Live Nation directly and couldn’t get through to anyone. Finally was able to purchase my ticket today and had to pay more since I missed the presale dates.
Bought tickets
by SSJ Bobert on 2020/02/21 06:37
Good
Rip off
by Cake boom on 2020/02/20 22:57
Charging a $16 processing fee per ticket is robbery. But how else can you see the shows you want? LN is taking extreme advantage of their position.
Frustrating
by Gwenhyfar on 2020/02/20 03:47
Why in the world would you offer VIP club access and parking as ticket purchase add ons if it won’t process the request?!
Increase the time limit to make decisions
by Oreofixation on 2020/02/15 21:38
Thank you
Poor mobile functionality
by kbissett on 2020/02/14 22:15
Can’t go back without starting over again. Would not accept that I wrote my first and last name in payment area.
What more would you expect?
by turnoffyourradio on 2020/02/14 18:13
When the entire business model is squeezing as much profit out of people as possible, would you expect the app to be feature rich with deeply considered user experience? No, that would cost too much. Brief issue list: App asked for sync with Spotify and gave me a list of artists to select for a personalized experience, but then it didn’t show me any relevant local shows. Even searching produced broad untailored results. App doesn’t contain an updated list of local venues nor does it automatically suggest or recommend popular local spots. I had to search (slowly) to manually add my favorite venues. Live Nation owns several of them, so this should be automatic. The back button is inconsistent and heavy handed. Clicked on a show, went back, had to search again. Clicked on another show, went back, long list of shows had scrolled back to the top. These are largely petty concerns regarding app usage, but it’s some very basic UI/UX and marketing concepts that were overlooked. Given that I just spent ~$50 in fees to buy ~$60 tickets, I’d expect better.
Descent app-room for improvement
by metadeth83 on 2020/02/14 16:20
Little clunky at times. Should have a back button and not have to restart all over. This can cause delays. Otherwise it did the job.
Megadeth
by Hedbone on 2020/02/13 23:53
Was fast easy and secure!
only way it worked
by ellygomez on 2020/02/13 22:49
got all sorts of weird instructions using a desktop computer...went to this app and it was easier and quick!
App is garbage
by Dk696969 on 2020/02/13 20:29
Searching for “rage” or “rage against the machine” doesn’t return any results for the band or their tour. It shows up online on the website though.
Presale code didn’t work!!!
by Pano guy on 2020/02/13 18:27
I tried to enter my presale code that Live Nation emailed to me yesterday but it didn’t unlock the tickets!!! Tried it at least 10 times on two different devices, still no luck! Today I tried again and although it showed seats in rows cde when I tried to buy them I got an error message. Was only able to buy seats further back. What gives???????
Presale Code issue
by Gable ton on 2020/02/13 18:19
Had to type in presale code 20 times for it to take
Tickets!!
by JLB1971 on 2020/02/13 17:48
I love this app!! Buy my tickets! Pick my seats! Store my tickets all on one app on my phone! Simple, easy!! Very user friendly!
Live nation fees are criminal!
by UFC Johnny on 2020/02/13 16:31
Subtotal Total for 2 tix is $123, but the total comes to $199.88 after their ridiculous fees and charges. This is a summertime venue and their box office doesn’t open for months, so live nation has you trapped. How has the music industry not found a way to cut these bloodsuckers out???
PITA
by krazybrew29 on 2020/02/11 16:25
Took me 25 minutes to get tickets. System kept booting me.
Extremely bad system. Unbelievably user unfriendly. Did not accept my “verified fan code”.
by ewkIii on 2020/02/11 15:51
Seems like a racket; right up there with used car dealers. I would think that the artists wouldn’t want to be associated with this process.
Hate live nation but only way to buy my tickets
by lteina on 2020/02/10 19:51
I hate this app Never works right ever Never saves my login info.
F the fees
by Ellohobbitses on 2020/02/10 18:59
Way too high
Why are there fees
by MerrowVi on 2020/02/07 18:30
Fees are ridiculous
Phish
by Turtleinthecloud on 2020/02/07 18:04
Got my tickets thank you Pham
Reserved lawn seats
by Kkkkkkkkkkraylie on 2020/02/07 16:26
At blue October accidentally bought reserved lawn seats but did not know it until we hauled chairs in realized it included chairs Love it!!! Tried doing that for this one but it asked if I wanted to reserve a lawn chair just a little confusing YOU need to clarify that reserved lawn INCLUDES THE CHAIR!!!!
Scam
by LMCLN on 2020/02/07 02:14
I didn’t know that I would have to pay for an app just to get the tickets that I had just paid for.
Great
by Peluciin on 2020/02/06 22:05
Very good service
Application error
by ricwpybd on 2020/02/06 16:54
I got online just as presale began and secured good seats. But I couldn’t enter payment information. I kept getting an “application error!” After an hour and a half, I was finally able to buy tickets, but had to buy lawn seats as that was all that was available. I have a LiveNation account and have bought dozens of tickets in the past 2 years online. I’ve never had this problem before. So now I have to settle for lawn seats instead of seats inside. Very DISAPPOINTING!
Does not allow me to pay with my Apple wallet.
by Dsleiman on 2020/02/06 02:52
Cards change all the time, it should allow you to pay with apple wallet.
Won’t load
by JJL1962 on 2020/02/05 17:05
App doesn’t load. It just displays Live Nation which pulses on the screen.
Needs photo capture for credit card
by mrsmmhhbbb on 2020/02/05 15:11
This app needs to populate address for customers with a login, and use photo to capture credit card
download is fast
by Derew7777 on 2020/02/04 17:34
i havent really used it or purchase anything but i want submit a review on the download. the download of the app is super fast. as i am writing this review the download was done. there were no reinstallation or bugs that occured. it went so smooth that i can open it at anytime now but i have finish this review. i will also want to say hi to my family and friends who are reading this and i will recomment it to them. so i just touch point the download and there it is downloading... my phone did not restart, or any lags or froze my phone. it just downloaded it perfectly and smooothly. will recommend to my neighbors as well for no reason at all. will try to do another review on how the app loads up when i open it. again good work on the app. thanks!
Multiple shows sales at one time.
by New Mrs Estes on 2020/01/31 19:13
I understand the system is overloaded with multiple shows on sale at same time. Take my excessive fees and pay for real main frames to handle the load since it is now a monopoly sales situation. Also still mad that the 8 sets of free tickets I won in the lawsuit never could be redeemed as no show had any of “ those” vouchers available nor did you ever in 4 years ever email me when they would be an option. However, during a show the local staff is absolutely top notch, friendly and listens.
Awful
by #TeamRemy/Kim on 2020/01/31 15:31
Took me 30 minutes to buy tickets, I finally get in and it freezes up, had to start all over again. Ridiculous
Ticket purchasing within 2 minutes
by nanbells8 on 2020/01/31 01:38
The
M
by louieboys on 2020/01/30 22:56
Bad connections. Waiting all day to purchase tickets.
Eddie61
by Eddie141961 on 2020/01/30 17:39
The website was not very user Friendly.
Jim Gaffigan Concert in Philadelphia
by PhillyGuy13 on 2020/01/30 16:13
I tried to get pre-sale tickets for the Jim Gaffigan concert in Philadelphia through the LiveNation app. I’ve used the LiveNation app before to buy tickets. But, whenever I would select the two tickets and it would get me through additional add-on options and I tried to buy the tickets it would kick me out, and the app would shut down. I updated my app a couple days ago and made sure that everything was good and that I was in fact logged in, etc. Needless to say, I missed out on several ticket opportunities down in the orchestra sections. Finally on the 9th try to buy tickets the app finally accepted my ticket purchase. This is unacceptable and very disappointing...
Sometimes it works better off using safari
by enanitow on 2020/01/30 15:48
Needs improvement
Codes didn’t work
by huskerz89 on 2020/01/30 15:31
It took me a half hour to get the presale code to work
Trash
by TrainerQ17 on 2020/01/29 23:43
Doesn’t let me get past the enter your zip code screen even when I enter my zip code. 👎🏻👎🏻
Horrible experience i went through to get one
by grumblenot on 2020/01/28 12:03
I just wanted one ticket every time I had one locked I got bought out by another person, I feel cheated and bait and switched
Chart
by mightymaddog on 2020/01/26 21:15
I like the actual seating chart per price . Very handy
Great service!
by Cara Dee 123 on 2020/01/25 23:22
Love this app. Super easy to use and very user friendly!
App a little slow and buggy
by Sport on 2020/01/25 06:16
App a little slow and buggy.
Paper tickets
by ALBS4FUN on 2020/01/24 23:00
I want actual physical tickets!
Good app mostly
by nh rocker on 2020/01/24 22:31
App is easy to use and good to issues noted. Different versions of this app have changed as to searching sometimes you have to put in a location first before you can search by artist it was better when you could search by either artist or location to save time . Some credit cards have limit issues on the app. That the app doesn’t give you enough time to put in the security code that the credit card company is texting or emailing to you it will just reset out and try to get you to have a new code again and again. This is because the app security feature sometimes resets on its own and then hast to re-secure your tickets again by then your code is no good and you have to get another one again and again. Best to try a different credit card if your card has that security feature issue.
Hall & Oates fan.
by Harp941 on 2020/01/24 16:02
Please add Apple Pay and Google Pay to the process. It will make things go faster.
First time singer long time listener
by Dirnryuneisobfusmdbu on 2020/01/24 05:50
Very glitchy
Internet slow
by obnoxiius on 2020/01/23 22:40
3 attempts before finally confirmed tix. Slow internet!
Purchase Bon Jovi tickets
by fred3444 on 2020/01/23 15:29
The app is fast and is easy to use
It just doesn’t work
by sops2 on 2020/01/22 15:38
Every time I attempt to buy tickets using this app, I encounter technical issues- from logging in, to viewing tickets - it fails at every step of the way. This app is most effective at souring the customer experience and discouraging future purchases . Literally the worst business interaction I’ve ever had- and getting help is an equally frustrating experience .
Couldn’t login
by Gseeno on 2020/01/22 03:10
Had to delete app twice for it to work. Showing no letters as I write this review
Great site
by joeyzguy on 2020/01/19 23:55
Plenty of info and easy to use
If you want $$$ it should be faster!!
by BigWeavLuscious on 2020/01/19 21:50
Hard to process once you get to payment options!
Will call. I’d love to be able to select will call
by andy mexico on 2020/01/18 03:29
I
Super Great!
by Hits4fun on 2020/01/17 17:22
Easy to navigate and I got 6 tickets in the same row with no issues at all! I will be back!!!
Hate this app
by Tink3604 on 2020/01/17 17:08
Hate this app, hate the actual website, hate the lack of a user friendly interface. Fix your glitches, it’s so hard getting concert tickets when you can’t sign on, or access your credit card information. On top of the fact that so many people purchase the tickets, just to resale them. It’s frustrating.
Can’t redeem my Discount Code
by bnoyst777 on 2020/01/17 02:16
I have several codes given to my by the Schlesinger vs Tickmaster settlement, however when I try to redeem them for a music even in the US, The app won’t process my order. My order only goes through when I don’t try and include a code.
Trying to pay was hortible
by Uncle Squid on 2020/01/16 19:37
I went through 4 separate attempts on the app to try to pay. I would try to submit and nothing happened. I had to restart the process numerous times. Locked out once. 2 application errors. Not good at all.
Emociona
by Rachel/miaanahi27 on 2020/01/15 23:54
Estoy feliz de la oportunidad que nos brinda esta aplicación para poder comprar en preventa ! Emocionada de poder ir a escuchar la maravillosa música de Vanesa Martin a tan bien precio! 😃🥰
Purchasing process
by KrazyAMH on 2020/01/15 08:46
Improve the checkout function to include digital wallet
Why can’t you remember where I live?
by Upset new user on 2020/01/15 06:51
This app was great until they started demanding you enter a location or an artist before you can do anything with the app. I’m logged in, you have my favorites, why do I have do this?? This search demand is annoying AF. Fix this, please. It’s so obnoxious I’ve just left the website open so I can look up stuff quicker.
Fees too high.
by 1Music!Lover on 2020/01/15 00:16
Fees are too high. $20.xx in fees for 2 tickets is ridiculous, esp since I seem to do all the work with an app, not a human. No option to “read” my card through a camera option so I had to manually type it.
Jimmy
by pullen e on 2020/01/14 16:20
Process VERY slow. Also, can’t believe that every nickname I enter is already taken.
Live Nation took over our venue and prices tripled
by Nextchef on 2020/01/11 03:35
Live Nation took over our outdoor venue. It use to be inexpensive tickets with friends on the lawn. Tickets are expensive. They now reserve sections of lawn and charge triple. They charge for parking, chairs, blankets you name it. These may be my last tickets I buy for this venue. It use to be 6 events a summer. It use to be fun!
Simple & Easy to Use
by birdz walrus on 2019/04/26 04:36
I don’t know what kind of idiots write all these one star reviews either complaining about terrible purchase experiences or complaining about fees. I purchased tickets to two concerts within the past month and both purchases were very smooth. I mean, the one took a little bit of effort since tickets just went on sale, but that makes sense - of course a purchase is going to take some effort when other people are going for the same tickets you want. And EVERY ticket has fees, no matter what site, app, or show you’re seeing. But all in all, everything makes sense, and Id recommended using the app to anyone.
Exasperating
by TheeDoktor on 2019/09/21 17:39
Terrible service, a needlessly confusing interface, and an arcane purchasing system that finds a new way to confound me every time. Terrible customer experiences: that’s what virtual monopolies are for! (And Ticketmaster/LiveNation have locked down a monopoly on major live event ticket sales... not that anyone is ever going to do anything to fix it.) And, hey, developers — one of the main reasons I have an app loaded on my passcode-locked phone is so I don’t constantly have to log in again every time I make a purchase. This is the only app I use where this happens. And every time I forget, BECAUSE NO OTHER APP DOES THIS. So I end up having to try to log in when the system is jammed with other purchasers, so my attempts to type in my email and password are glitched out, with each letter taking painful seconds to appear as I wonder if I am going to lose my tickets / place in line. Yes, your checklist for purchases tells people to make sure they are logged in —but if the app doesn’t offer a simple, intuitive way to do this before it’s jammed up during the On Sale period. How is it possible that this thing has a 4+ star overall rating? When 3 out of the top 4 reviews are 1-star? What shenanigans are afoot here? I beseech you.
0/5 Doesn't work. Charged for duplicate tickets
by <3 <3 on 2019/01/11 17:40
I tried to buy concert tickets on the app during pre-sale because using the app allowed you to enter the pre-sale. The app had many glitches and did not allow me to click the final &#34;purchase tickets&#34; button on my original order. I had to exit out of the app and try again losing the tickets I originally had. The second time around, the &#34;purchase tickets&#34; button was still acting weird, but eventually worked. The next day I looked at my credit card statement and found that I had been charged for two sets of tickets when I only intended to buy one set. I had to call live nation and found out that I was unable to get a refund and reselling the tickets through live nation was also not allowed for this concert. I had to submit a special refund request, which will take up to two weeks to be responded to. This app is clearly not ready to be used by anyone. The developers need to fix the bugs so that no one else has to deal with this mess. I would recommend waiting and using the actual website because this app doesn&#39;t work.
Fee????
by Alex, Ariel,& Ashley on 2019/03/03 19:08
The process was horrible! I tried to purchase ticket for over three hours on three different devices! I kept getting the notice that my order couldn’t be process on my device and to try another device. I got this prompt on three devices, until my order finally went through on one of the devices. I ordered 4 early bird tickets @ $15 ea. My total was $106????? So fees were almost equal to cost of tickets?? My problem with this is that there is not a review page that outlines what I am paying in detail for prior to placing an order. $15 per ticket + fees is NOT an acceptable disclosure. You charged my card without explaining the fees????? I will look into this from a legal vantage. This has been the most unprofessional purchase process I have experienced in a very long time. I tried to call ticket master during the three hour fiasco and the automated system stated there was unusual high call volume and to call back at another time. For three hours, this was the answer from ticket master. This is ridiculous!
Could not get past the loading page.
by MLG2282 on 2019/05/21 13:27
I bought tickets online with my computer through live nation website. Their company’s only free option was to have mobile tickets, email wasn’t even free. Purchasing the tickets was just fine, and I created an account. Everything worked on the website. I downloaded the app and could not get it past the pulsing LiveNation loading screen. It kept saying that there were connectivity issues even though I was on WiFi and I also date data. Like everyone else I tried turning on location settings, excepting notifications, but nothing worked. The app is useless, and does not work. If you purchased tickets through them log in and text the tickets to yourself then screen shot them to make sure you have access to them. Developers really need to fix this app because the company is fine. My suggestion though would be to have your tickets mailed to you until they get their app under control.
Can’t open app- for 40 minutes still!
by T'Bsco on 2019/07/02 01:53
Yes I am one of those so called idiots that give it a one star because this is the worst at App I’ve seen in a long time! I purchased tickets and then they tell me to view my tickets on the app and I’m still trying to open it I can’t get past entry a city and a very known city that is in San Francisco and my iPhone and iPad sync everything at all I do is download apps and make purchases all the time and now I’m stuck in some weird app twilight zone just trying to get in to view my tickets so I guess now I got to go old-school and get on a computer to view something? And I can’t tell you how many times the live nation app even getting Start it told me I’m on the wrong device? Are you serious? So I’ve uninstalled and reinstalled called and checked My settings and all of that and now I’m at 50 minutes and still not able to get past the first two props in the app like it’s frozen. So ONE STAR!!!!!
download is fast
by Derew7777 on 2020/02/04 17:34
i havent really used it or purchase anything but i want submit a review on the download. the download of the app is super fast. as i am writing this review the download was done. there were no reinstallation or bugs that occured. it went so smooth that i can open it at anytime now but i have finish this review. i will also want to say hi to my family and friends who are reading this and i will recomment it to them. so i just touch point the download and there it is downloading... my phone did not restart, or any lags or froze my phone. it just downloaded it perfectly and smooothly. will recommend to my neighbors as well for no reason at all. will try to do another review on how the app loads up when i open it. again good work on the app. thanks!
Terrible app speed, seating & price
by Sam27407 on 2019/04/14 19:12
You have to screen shot your ticket before the show because the app won’t load the ticket when you get to the concert. Almost wasn’t able to get in because the app wouldn’t load my ticket. If you pay for lawn seats apparently people who bring chairs have liberty over people who stand and you aren’t allowed to block their view. I was threatened by the live nation security that I would have to leave the concert if I didn’t move out of the persons field of view so they could sit and watch the concert. I had to stand on the side walk while they had 5 feet of empty grass in front of them. Also the ticket price goes up $20 dollars from the original price you see. It doesn’t say it but you are paying for parking in each ticket price so make sure everyone that buys a ticket is driving to make it worth it.
Mobile Ticket Entry
by ChickBre on 2019/03/19 19:55
So I purchased tickets via web and after several issues (re-entering a stored credit card 4 times that I’ve used several times in the past to purchase tickets successful was the highlight of my experience) I received an email stating I must use my mobile ticket, no printing blah blah blah so hey why not download the app. So I did. Now going on four times because each tome I do, it just brings up a pulsing live nation logo. And then nothing. I’ve tried accepting notifications and allowing locations. I’ve tried off WiFi, on WiFi. I just want to add the ticket to my wallet so it’s easy access and there’s no option on the mobile web page (which is junk FYI) and the app doesn’t work. Maybe don’t demand mobile ticket entry if your mobile interfaces are horrendous.
Terrible App
by mbdblue on 2017/10/10 17:45
I purchased app-only tickets using my computer, but the app would not take my LiveNation login. I tried numerous times and I know that my login was correct because I had just used it to buy my tickets from the computer. Since the app says it will take a Ticket Master login, I finally just tried that and got into the app but NO tickets showed up. After 30 minutes with customer service and no way to resolve this, they finally agreed to mail me my tickets free of charge. Thankfully there&#39;s time before my concert!! EVERY concert should allow a print-at-home free option, not just an app-only free option. That is RIDICULOUS! Don&#39;t ever do an app-only LiveNation purchase...you&#39;re likely to get to the concert without tickets. So many other bad reviews here. Don&#39;t trust the app.
Confused? App cant be this bad!
by _SAMiAm_ on 2019/06/25 06:44
Ordered tickets online. Followed directions, download app to sign in and view tickets. Well, downloaded app, and only screen I have access to is “find events in your area”. My only option is to type in my city/ state, which I did. Nothing. App wont allow me to click on the location or “select”. Nothing. So I’m stumped. Seems like a glitch possibly. I went through the LN website on laptop and selected “view mobile ticket” in which a text was sent w a link to my tickets, thank gosh! I screen shot the tiks just in case any funny business happens on the day of the event. But as far as pulling up the tiks on the app.. no clue ?! And they also suggest to add them to your apple wallet ... again no clue what to do. Tried many times and it never worked.
0/5
by Holly Portier on 2017/09/25 20:20
Purchased tickets through a web browsers and decided to do the mobile ticket instead of printing since that is the easiest as i’ll have my phone on me for the event. When logged in after purchasing, the tickets were not loaded. I figured they’d need to be processed- and it did. When I logged in later, they were there. GREAT good stoked for the event, everything is chill eh? NO everything was NOT chill when I opened the app 3 hours before the event to find the tickets no longer there. Nothing worked- tried everything possible (refresh, sign out, delete and redownload app, get it from the confirmation email, etc) My friend was able to log in and get a screen shot of them- finally after 3 hours of panicking. Will not use again.
Ticket Scammers
by qawsedrfrgth on 2019/05/01 14:32
Gone are the days of just signing in and buying tickets - with multiple presales and even even more price tiers, it’s hard to even know what you are looking at when you are buying tickets. I am especially irked by platinum tickets sales - I have to pay 2x as much to get a good seat now? Plus you never know when they will release what tickets, live nation won’t tell you this because they want to sucker you into paying more for tickets. The other big issue now is that they are having the fan resale / verified tickets - Just another way of scalping. And who and what is really driving this ? I’ve been going to concerts for over 30 years and am totally disillusioned at how far this company can continue to sink.
Worst time trying to buy tickets
by really unhappy buyer on 2019/05/01 18:59
I tried to buy tickets using my computer but it wouldn’t let me. It said to use a different device when I tried to order. So I got the app on my iPhone and tried to purchase. Had a hell of a time trying to complete my order. I kept pushing Buy but nothing. So instead of using the auto fill I manually typed out my info, about 20 minutes later, and finally was able to make my purchase. The fact that it wouldn’t allow me to purchase using my own computer seemed a bit weird. I have been to many concerts and bought many tickets but this was the hardest it’s been to purchase tickets. I will buy from Ticket Master next time.
Glitchy as all hell!
by Punktruk on 2019/03/13 17:54
I first tried purchasing the tickets to a pre-sale using the website. But the website wouldnt let me finish it would get stuck on a modal saying &#34;We apologize. We are unable to complete your request on this device.&#34; So then I downloaded the app, and was able to actually get to securing the tickets but I wanted to paywithmy rewards points. It guided me through linking the account but it went to the website (outside the app) which would get stuck after the &#34;Activate&#34; step. I ended up having to go on my computer to link the Thank you rewards manually to my Live Nation account, so I could go back on the app to complete the unholy process of purchasing my tickets.
Jim Gaffigan Concert in Philadelphia
by PhillyGuy13 on 2020/01/30 16:13
I tried to get pre-sale tickets for the Jim Gaffigan concert in Philadelphia through the LiveNation app. I’ve used the LiveNation app before to buy tickets. But, whenever I would select the two tickets and it would get me through additional add-on options and I tried to buy the tickets it would kick me out, and the app would shut down. I updated my app a couple days ago and made sure that everything was good and that I was in fact logged in, etc. Needless to say, I missed out on several ticket opportunities down in the orchestra sections. Finally on the 9th try to buy tickets the app finally accepted my ticket purchase. This is unacceptable and very disappointing...
Awful purchasing experience
by daddy1101 on 2019/10/08 23:25
I was forced to use the mobile app to purchase tickets after the web site failed to perform one of the most basic functions of e-commerce. The app seems to have been designed to fail nearly every accessibility metric possible. The color contrast is abysmal, the text size miniaturized, even for mobile devices, and the navigation was clunky, tedious, and seemingly intended to dissuade users from purchasing tickets. I’ll consider other entertainment options in the future. This was an aggravating and disappointing experience that furthers the reputation that Live Nation has earned for being greedy, usury and unconcerned with quality.
Very poor purchase process
by One Down on 2019/03/13 14:29
It seems like there’s always anger at the end of a Ticketmaster or Live Nation purchase attempt. I tried an hour ago to get the tickets I just purchased. Strangely they’re the exact same seats that I kept selecting and was told by the app weren’t available. The next time it would refresh the seats, there they were. This was a new failure. But it’s always, and I do mean always, something.
Complete waste of time
by krististam on 2019/05/01 12:42
Tried to create account, it wouldn’t go to next page. No matter how many times I clicked on continue button. All the boxes were checked so it wasn’t my fault. I even tried 2 days later thinking server may be down. It also said I could log on with my Ticketmaster account. Tried that and it just kept spinning. Finally my husband tried to download the app. Same thing for him. Useless if I can’t order my tickets for the app!!!!
Live Nation Rocks!
by Ma Reen on 2019/03/22 17:12
This is the first time I used this app. I have been a Live Nation fan for many years. In the recent past when trying to purchase tickets I have fell short because of scalpers. This time with the app all worked out well. So excited for this benefit concert! More so because I am a pediatric nurse and this is for such a good cause!
Just BAD Website Experience
by LN Victim on 2018/10/11 19:10
Seems they hook you in with the pre-sale, you go through the purchase than they say, “It’s not you, it’s us.” and kick you out. Then the next time I went thru purchase and there was still time on clock and they said somebody beat me to it. The THIRD time I was on, I saw the seat I wanted previously (the one they said someone beat me to). The fourth time my credit card was declined. The fifth time they said I couldn’t use same device so I had to use my phone. I used the same credit card they said was declined previously and that finally worked. The games these monopolizers use should be stopped. OMG! Absolute BS.
Password Issues
by Hdyehvfbvyhgsvggsgg on 2017/11/06 16:54
If you have an old live nation account with a password that doesn’t meet their current password standards, you cannot login on this app. I’ve had an account with an all alpha password for a awhile. Works great on a browser. Installed this app amd it says “enter a valid password”. So they are checking password format BEFORE bothering to see if that really is your password. I know because I changed my password on a browser (had to conform to new format) came back to the app and it works fine.
Wow this site need help multiple issues !!!
by Sparky 4444 on 2018/08/02 02:10
Multiple issues can’t get CC’s to work have to put in multiple cards. Screen that says you already have used/ entered that card. But I can’t pick it to use. Can’t find camping tickets for Dave Matthews Band in the Gorge. Having to go between live nation &amp; ticket master wed sites. To find tickets I want. I called the support line, they told me to use google chrome. Not much better. Tried calling in to buy over the phone. Got hung up on every time (4) times. All this caused me to have to pay more for my tickets as prices went up or not available &amp; having to buy resale tickets.
Huge glitch made my unable to buy tickets
by VZ104 on 2019/01/31 15:50
Presales went on sale at 10 am est on the app and when I loaded onto the app at 9 am EST it said tickets weren’t on sale until 10 *CST* and made me wait over an hour longer. All my friends were able to get tickets but the app literally would not let me get through and just kept showing me a countdown. Finally at 10:45 am, 45 minutes AFTER the presale started, the app notified me the sale started. When I loaded into the app, tickets were all gone. Garbage app with garbage developers who clearly don’t know how to write a simple counter and notification system.
Multiple shows sales at one time.
by New Mrs Estes on 2020/01/31 19:13
I understand the system is overloaded with multiple shows on sale at same time. Take my excessive fees and pay for real main frames to handle the load since it is now a monopoly sales situation. Also still mad that the 8 sets of free tickets I won in the lawsuit never could be redeemed as no show had any of “ those” vouchers available nor did you ever in 4 years ever email me when they would be an option. However, during a show the local staff is absolutely top notch, friendly and listens.
New update doesn't work
by Curbthrasher on 2018/04/22 14:24
When attempting to view &#39;my tickets&#39; section app crashes immediately every time. Edit. App let&#39;s you now view your tickets giving you a false sense of hope. When you get to the venue and the app is so over loaded that you can&#39;t login good luck! Had to resort to using my credit card to access my tickets manually with the venue. Luckily I had it with me. Take your credit card because this app will fail just like live nation. What is so hard about printing tickets? For the $30 in fees I paid I can&#39;t get a ticket that costs $0.10 for you to print?
Pathetic Experience
by Deej613 on 2019/04/05 15:32
I was in queue for Luke Bryan tickets before sale time and got 2 tickets. Right before paying I am notified I must update my password. I’m on a time limit of 2 minutes according to the timer on my page. I tried to update; no email received to do this. After waiting 7 minutes I finally get the email. I lost the first tickets and 2 more attempts were failures. Fourth attempt finally resulted in tickets purchased. Right now, I am so angry and upset about this experience that I doubt if I use this service again. Just makes me sick to my stomach thinking about it again.
Select Card Payment Error | LOST TICKETS
by Sosad341 on 2018/05/15 15:56
I tried twice to purchase tickets today for a concert. It let me enter in my card information and billing information and told me that I had to select a card payment type! I tried several times to select a card payment and was not promoted with any options! I am extremely upset! I missed not one but two opportunities to buy really great tickets. Please respond with a way to fix this issue.
I typically only use this!
by DMC102681 on 2018/08/10 14:05
Been using this since its inception. It&#39;s amazing! Very user friendly. Maybe a few tweaks here and there (applying gift cards, on-time sale!!!) There is a lag time of a minute or two. This...makes getting the good seats harder...or more expensive. I have faith you&#39;ll address these issues. I give it 4.5 Stars!
Like the app, Hate the site!
by play_more on 2018/12/03 16:30
I like to purchase concert tickets using my laptop so I can pick and choose and compare seating. Much easier to do when not using your phone so you don’t have to hunt and peck. The app was good but the website horrible. The app recognized my password but the website doesn’t know who I am, you would think they were written by two different developers! Very frustrating experience while you are trying to get tickets especially during pre-sale.
My tickets not showing
by jules9916 on 2017/09/25 19:47
It shows I have no tickets even though I have 2 upcoming events. I tried to refresh and I tried signing out and signing back in and still nothing. The app also never saves my favorite venue or artists I choose.
Log in trouble
by MsMelie on 2019/01/19 16:13
I tried to sign up with an account and it said there was already account for my name. I forgot my password. When I requested to reset my password, the app said could not find this user. I had to set up a new account with a different last name to login. Other than that it was pretty easy to order tickets, but not so much logging in.
Not the best selection options
by LovesRealMusic on 2019/11/15 15:49
First it took way to long to place an order and there is no back feature. It would not let me login once I selected my tickets, I had to back to the beginning, login there and then go through process again. Also I was not able to select my own seats, it picks them for you. My husband is 6’6” and sitting in a middle seat is not an option! Finally got my tickets but not fully happy with location. Oh well!
Wouldn’t show my ticket
by TTYL.DAV on 2018/07/21 18:27
Bought tickets for the G-Eazy Endless summer tour, and for a week my ticket had been showing up in the ‘my ticket section’ but the day of the concert came, I went, and my ticket was no longer there. I tried to the app, and online, and on both it wouldn’t show up. Thankfully, I still had my email showing I bought it, and was able to get it printed out. But, I recommend something like Ticketmaster or stubhub, but not live nation. I almost feel like my 1 star rating is too generous for this horrible app.
Help
by spike1932 on 2018/07/25 15:34
Terrible computer system. It took me two hours to buy tickets. Every seat I clicked on, it said that seat was taken and gave me another option. So I clicked on that and then it said that was taken and kick me back to my first choice. It kept kicking me between seats. So I pick another section and seat... same thing. After two hours... and calling... I picked crappy seats that I didn’t want because I was so frustrated. I only bought the tickets because my friend wanted to go otherwise, I would’ve said screw it.
Just Fix it JESUS!
by MJoiH on 2019/07/06 19:17
I don’t understand why you have to go through so much to use this app. I’ve looked on Twitter to see if Livenation actually helped someone fix the connectivity issue and nope. Seems like you just have to figure it out on your own. I’ve deleted/reinstalled, changed the WiFi, cleared the cache and still doesn’t work. TBH... what other app makes you jump through hurdles to use it in the first place? You shouldn’t have to do all that. I wish the developers would just fix the app already. 🙄
Useless
by ThisAppSucks01 on 2019/07/29 01:20
So I downloaded the app to buy tickets and I can’t get passed the live nation screen without it saying there is connectivity issues. I’m connected to WiFi and everything else works fine so I don’t understand that. I’ve checked to make sure my phone and everything was updated and I tried erasing the app and re-downloading it. I also tried restarting my phone but nothing works. My friend has the app and has been able to actually use it, but I’m not impressed at all!
Not the best customer service
by Tim Zeebro on 2019/05/15 19:13
I’m not sure when “Live Nation” took over in-house sales but I’m frustrated that even though I’m registered and purchase tons of tickets from them all the time, I never receive preticket sales promo codes. It’s impossible to speak to a live representative over the phone - every time I press the option, it’s just hangs up on you. That and the fact that they jack up prices make this a ridiculous process to go through but unfortunately we’re forced to use them.
You Oughta Know
by Willadino on 2018/09/21 15:10
Live Nation is always the best!!! They safely maintain your information and when you are interested in an upcoming show they alert you when tickets are on sale and then it literally takes you a few minutes to make a purchase!!! 👍👍👍👍👍
Best app!
by uthe1997 on 2019/04/14 16:54
I checked the prices of other apps or websites that said they were cheaper and easier and honestly can say after buying more than 5 tickets from you guys for different concerts I’ve never had a bad experience and your by far the cheapest!
Payment page colors is confusing
by zknox on 2019/09/12 19:19
You almost lost a sale because I couldn’t figure out why I couldn’t complete my purchase. Apparently there was a pre-filled space in my zip. If the colors on the page weren’t red and black, the minimal red text notifying me of the issue would’ve been readily apparent. Please take back through UX and fix. The payment page is terrible UD.
Perfect and easy
by ayyeeejesssicaaa on 2019/04/27 04:33
I used this app to go to my first concert in my life and the app made it so easy and convenient. The prices are really affordable and using my phone as my ticket is amazing since all I have to do is show them my ticket on my phone and it’s all good.
Terrible user interface on iPhone app
by SamBradleyTN on 2019/05/03 04:11
I’ve never had so much trouble with an app. They need to fix the coding so that users can actually see the line the cursor is on. Constant battle to figure out what the app wanted because it doesn’t pop to an area the user can see. There’s a lot of scrolling and Easter egg hunting in this app just to fill out forms- very unnecessary. And the fact you need a “computer”to be able to print at home as opposed to a phone ? Are you kidding me? Get it together live nation.
Live Nation & Ticketmaster have great ticket buying apps.
by Bubba the Road Dog on 2018/08/16 22:55
Live Nation and their Ticketmaster both have excellent phone apps and I use them both often .... however, they sure charge a lot of money in various service fees and extra charges. Oh well, everybody has to make a profit.
Annoying user experience
by Reese Robinson on 2019/10/14 16:08
The app was working fine a few months ago. I purchase concert tickets often so I use the app frequently to track my favorite artists in my area. But the recent update makes me reselect my city every time I open the app. I already added my city to my profile so this appears to be a glitch. It’s annoying.
Application error
by ricwpybd on 2020/02/06 16:54
I got online just as presale began and secured good seats. But I couldn’t enter payment information. I kept getting an “application error!” After an hour and a half, I was finally able to buy tickets, but had to buy lawn seats as that was all that was available. I have a LiveNation account and have bought dozens of tickets in the past 2 years online. I’ve never had this problem before. So now I have to settle for lawn seats instead of seats inside. Very DISAPPOINTING!
Can't purchase tickets
by KyMo5526 on 2019/07/28 11:17
Not sure why a ticket company would create an app if you cannot purchase tickets through it using a mobile device? Upon a ticket window opening this week, I accessed the app and selected my seats only to get an error message telling me to try another device, like a desktop computer. I did not have my home computer with me and had to call my husband at work to buy the tickets as we were afraid they would sell out.
Need to improve the ticket purchasing programming!
by Funburned on 2019/02/08 15:25
Every time available tickets came up I had to select and was informed that another fan he got the tickets… I had to cycle through about 100 times before my request was taken… The queue system should work better than that. It shouldn’t even give options if tickets actually aren’t available and someone else is in the queue.
App crashes when trying to view tickets
by DisappointedDan12345 on 2017/11/07 13:50
Just re-downloaded the app when I purchased tickets for an even through live nation, expecting to be able to download my tickets into the iphone wallet (which the app claims to be able to do). However, once I logged into my app it showed the tickets in there, but when I try to view them the app crashes every time. Thankfully I had the option to print the tickets for free because the app is utterly useless!
Rating Trends
6,3,4,0,0,2,0,4,2,4,0,2,0,1,1,3,0,0,2,3,0,4,0,1,0,0,1,1,1,0,2,0,4,2,0,1,1,1,3,2,2,2,3,0,0,1,2,8,9,4,6,2,2,2,0,0,2,1,2,1,0,2,1,4,0,1,1,0,4047,3,2,0,3,0,2,1,0,1,0,0,1,1,0,0,0,0,1,0,0,0
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Current Version (5.5.7)
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App name
Live Nation – For Concert Fans
Description
Elevate your live music experience with The live nation app. From the moment you buy your tickets to the day of show, get all the info you need, all in one place. Check out the features: • Never miss a show — Buy tickets anytime, anywhere • Stay in the know — Get all the latest concert and venue information • Skip the line — Password-free, in-app presales • Don’t miss a beat — Order food and beverage at your seat* • Go paperless — With mobile entry, your phone is your ticket* • Access your Live Nation Premium Seats* • Offline mode — Access and view your tickets when network connection is slow or limited • Share tickets with friends— Buy, sell and transfer Ticketmaster verified tickets *at participating venues
Postponed Concerts ?
by Boxo.1 on 2020/06/29 00:02
If I choose to keep my tickets to a postponed concerts that I bought tickets though Livenation concerts will my insurance still be valid for the new postponed date that I bought also?
Trying to get nelly tickets
by NellyFan1981 on 2020/06/26 15:43
It took me over 42 minutes to buy my Nelly tickets when I was on the app at 9:50 Am. It kept saying my device wasn’t supported
Crash and burn
by WTR man 34 on 2020/05/06 23:32
Fix this people. It was a good app.
No Map of seats
by Hike the Smoky's on 2020/05/02 01:25
Would not use this app to buy tickets because there is no optional seat map to pick seats from what’s available. The app used to have the seat map but no more.
Trouble with app for hours
by StarrriKnight on 2020/04/27 00:59
I appreciate being able to buy the tickets, but I had an error so many times over several hours trying to buy tickets. The fees also seem high.
Buggy App
by Jinny 127 on 2020/04/14 19:31
App opens in search mode instead of navigation mode. Hard to find my paid tickets - please fix it!
App not working...will not open!
by Lil jenks on 2020/04/03 15:41
Initially when I downloaded this app it worked. But it has not worked in a few weeks. Started to have problems after it went through an “Update”
Frustrating.
by ㊗️🈚️🈳❇️ on 2020/03/12 17:58
Absolutely the worst app I have ever used. Won’t show ticket locations, won’t allow me to scroll to other tickets, randomly boots me out, picks tickets for me that I don’t want then makes me start from the beginning when I try to change them. This should not be that hard - god knows Live Nation (which is really Ticketmaster) have a monopoly on ticket sales they have the $ to do it right. Maybe that’s the issue - they don’t need to be good.
Live Nation App
by Itchy59 on 2020/03/11 17:54
Extremely Easy to Use! Love It!
Search Function issue
by Gumby00 on 2020/03/10 21:38
I have tried to delete and re-download this app, but I still get a “Oops there was a problem, please try again” message every time I search for a band. If I try to find a venue, it just sits on a loading screen. This app is currently useless to me to find tickets.
Lost a chance for tickets
by junkiepunk on 2020/03/10 17:18
Had selected tickets and just needed to log in. App wouldn’t let me put in email. Frozen. Lost tickets. This is after it suggested to open the app while I was in the browser. Should have just used browser. Deleting
Review
by hdsfgbjigsghjkbbjkkkl on 2020/03/08 00:45
This app is the worst
Terrible app amNd response time
by AllyCatDancer on 2020/03/07 19:28
And you can’t get anyone on the phone to help you
Live Nation App
by Yortiman S on 2020/03/05 01:34
Signed up for Live Nation online. Purchased ticket, then downloaded the Live Nation app to view ticket. No problem. I will use this app to purchase tickets in future.
Problems with seat selection
by Pickle Rick Grimes on 2020/03/04 15:11
I wanted to change a seat that was selected but could not go back. Had to sign in and start all over again
Happiness
by HeyJude75 on 2020/03/04 14:41
Love live nation.
Too many fees
by none ya 76 on 2020/03/01 20:01
You’ve got to be kidding me, four tickets that should have cost $45.50 each for lawn seats ended up costing $62.50 each !?!? Definitely caused me to rethink going to any future concerts. Greed is going to further kill the music industry.
Milwaukee
by Fkacita on 2020/02/29 16:59
I like how the seat marker in the stadium moves as I look at available seats. If you try to go back you will have to start all over.
Tickets
by Wemoto991 on 2020/02/29 11:29
Easy transaction
Buying tickets
by vern08 on 2020/02/29 02:28
App gets stuck doesn’t seem easy!
Seating chart
by Oxfordblood on 2020/02/28 18:37
There is no access to a seating chart while buying tickets
Yeahboi
by Boyson Yeahson on 2020/02/28 10:03
Yeahboi app works great
Persistence Needed
by JLJuniper on 2020/02/27 19:10
The App kept going down- it took me 6 times to get tickets. But finally, success
WHAT A GAME
by 3714et on 2020/02/27 18:18
I had to sign in twice after waiting days, it appeared there was a Stste error. Yes I signed I. 10mins prior waited the entire countdown ☹️
Fees 1/3 of tix?!!
by Matttttthhhhhheeeewwww on 2020/02/27 18:08
Ridiculous
Initial setup is a pain
by Fireenze on 2020/02/27 17:39
Using the app itself is easy enough. But when you sign up for for an account it would random make the 2nd letter capitalized
Ugh
by Uber ugh on 2020/02/27 15:55
Every time I open the app, I have to pick a city. And after I finally get to where I want to purchase tickets, it makes me log in again, even though I already did so. Sometimes it doesn’t even acknowledge the login info. I’ve changed my PW multiple times because it wouldn’t recognize what I’m entering, even though I KNOW it’s the correct freakin’ info. Frustrating.
Garbage app
by FrankNSense on 2020/02/27 02:28
Horrible clunky app! Glitches with no ability to move around.
Easy to use
by Dman3328 on 2020/02/25 22:07
Very easy to use, user friendly to say the least!
Frustrating
by briana king on 2020/02/24 03:06
First it wasn’t loading then it kept telling me the name I put down for my card was wrong..
Dave Matthews Band
by She Who Wears Manyhats on 2020/02/21 21:52
Super easy to buy! Love choosing seats!
App is better than PC experience
by G8 bible on 2020/02/21 21:38
Took like 2 hours for the site to work. Needs improvement.
Fees more expensive than the actual show tickets
by TitinaO on 2020/02/21 20:07
I wish I could buy the tickets ina. Store
Buy one get one
by tuijuynr on 2020/02/21 19:34
It did not work, even I put the code, it show code was accepted but no offers at all
The Fees Are Ridiculous
by Ashleyjax on 2020/02/21 15:42
It’s stupid that the only way to avoid the outrageous fees is to wait for tickets to go on sale on Groupon. I just purchased $45 tickets and there’s a $16 fee for some crap that live nation charges and an additional $5 processing fee AND tax. It’s robbery and they know it because you can’t purchase tickets hardly anywhere else.
Buggy app
by larrye444 on 2020/02/21 15:17
I know my login and have had issue with tickets timing out bc app is slow or does not accept my login
Not happy at all
by DeeAnn215 on 2020/02/21 13:07
So annoyed! I tried multiple times to buy my ticket for Dave Matthews during the presale dates and I kept getting knocked out of the process. I tried calling Live Nation directly and couldn’t get through to anyone. Finally was able to purchase my ticket today and had to pay more since I missed the presale dates.
Bought tickets
by SSJ Bobert on 2020/02/21 06:37
Good
Rip off
by Cake boom on 2020/02/20 22:57
Charging a $16 processing fee per ticket is robbery. But how else can you see the shows you want? LN is taking extreme advantage of their position.
Frustrating
by Gwenhyfar on 2020/02/20 03:47
Why in the world would you offer VIP club access and parking as ticket purchase add ons if it won’t process the request?!
Increase the time limit to make decisions
by Oreofixation on 2020/02/15 21:38
Thank you
Poor mobile functionality
by kbissett on 2020/02/14 22:15
Can’t go back without starting over again. Would not accept that I wrote my first and last name in payment area.
What more would you expect?
by turnoffyourradio on 2020/02/14 18:13
When the entire business model is squeezing as much profit out of people as possible, would you expect the app to be feature rich with deeply considered user experience? No, that would cost too much. Brief issue list: App asked for sync with Spotify and gave me a list of artists to select for a personalized experience, but then it didn’t show me any relevant local shows. Even searching produced broad untailored results. App doesn’t contain an updated list of local venues nor does it automatically suggest or recommend popular local spots. I had to search (slowly) to manually add my favorite venues. Live Nation owns several of them, so this should be automatic. The back button is inconsistent and heavy handed. Clicked on a show, went back, had to search again. Clicked on another show, went back, long list of shows had scrolled back to the top. These are largely petty concerns regarding app usage, but it’s some very basic UI/UX and marketing concepts that were overlooked. Given that I just spent ~$50 in fees to buy ~$60 tickets, I’d expect better.
Descent app-room for improvement
by metadeth83 on 2020/02/14 16:20
Little clunky at times. Should have a back button and not have to restart all over. This can cause delays. Otherwise it did the job.
Megadeth
by Hedbone on 2020/02/13 23:53
Was fast easy and secure!
only way it worked
by ellygomez on 2020/02/13 22:49
got all sorts of weird instructions using a desktop computer...went to this app and it was easier and quick!
App is garbage
by Dk696969 on 2020/02/13 20:29
Searching for “rage” or “rage against the machine” doesn’t return any results for the band or their tour. It shows up online on the website though.
Presale code didn’t work!!!
by Pano guy on 2020/02/13 18:27
I tried to enter my presale code that Live Nation emailed to me yesterday but it didn’t unlock the tickets!!! Tried it at least 10 times on two different devices, still no luck! Today I tried again and although it showed seats in rows cde when I tried to buy them I got an error message. Was only able to buy seats further back. What gives???????
Presale Code issue
by Gable ton on 2020/02/13 18:19
Had to type in presale code 20 times for it to take
Tickets!!
by JLB1971 on 2020/02/13 17:48
I love this app!! Buy my tickets! Pick my seats! Store my tickets all on one app on my phone! Simple, easy!! Very user friendly!
Live nation fees are criminal!
by UFC Johnny on 2020/02/13 16:31
Subtotal Total for 2 tix is $123, but the total comes to $199.88 after their ridiculous fees and charges. This is a summertime venue and their box office doesn’t open for months, so live nation has you trapped. How has the music industry not found a way to cut these bloodsuckers out???
PITA
by krazybrew29 on 2020/02/11 16:25
Took me 25 minutes to get tickets. System kept booting me.
Extremely bad system. Unbelievably user unfriendly. Did not accept my “verified fan code”.
by ewkIii on 2020/02/11 15:51
Seems like a racket; right up there with used car dealers. I would think that the artists wouldn’t want to be associated with this process.
Hate live nation but only way to buy my tickets
by lteina on 2020/02/10 19:51
I hate this app Never works right ever Never saves my login info.
F the fees
by Ellohobbitses on 2020/02/10 18:59
Way too high
Why are there fees
by MerrowVi on 2020/02/07 18:30
Fees are ridiculous
Phish
by Turtleinthecloud on 2020/02/07 18:04
Got my tickets thank you Pham
Reserved lawn seats
by Kkkkkkkkkkraylie on 2020/02/07 16:26
At blue October accidentally bought reserved lawn seats but did not know it until we hauled chairs in realized it included chairs Love it!!! Tried doing that for this one but it asked if I wanted to reserve a lawn chair just a little confusing YOU need to clarify that reserved lawn INCLUDES THE CHAIR!!!!
Scam
by LMCLN on 2020/02/07 02:14
I didn’t know that I would have to pay for an app just to get the tickets that I had just paid for.
Great
by Peluciin on 2020/02/06 22:05
Very good service
Application error
by ricwpybd on 2020/02/06 16:54
I got online just as presale began and secured good seats. But I couldn’t enter payment information. I kept getting an “application error!” After an hour and a half, I was finally able to buy tickets, but had to buy lawn seats as that was all that was available. I have a LiveNation account and have bought dozens of tickets in the past 2 years online. I’ve never had this problem before. So now I have to settle for lawn seats instead of seats inside. Very DISAPPOINTING!
Does not allow me to pay with my Apple wallet.
by Dsleiman on 2020/02/06 02:52
Cards change all the time, it should allow you to pay with apple wallet.
Won’t load
by JJL1962 on 2020/02/05 17:05
App doesn’t load. It just displays Live Nation which pulses on the screen.
Needs photo capture for credit card
by mrsmmhhbbb on 2020/02/05 15:11
This app needs to populate address for customers with a login, and use photo to capture credit card
download is fast
by Derew7777 on 2020/02/04 17:34
i havent really used it or purchase anything but i want submit a review on the download. the download of the app is super fast. as i am writing this review the download was done. there were no reinstallation or bugs that occured. it went so smooth that i can open it at anytime now but i have finish this review. i will also want to say hi to my family and friends who are reading this and i will recomment it to them. so i just touch point the download and there it is downloading... my phone did not restart, or any lags or froze my phone. it just downloaded it perfectly and smooothly. will recommend to my neighbors as well for no reason at all. will try to do another review on how the app loads up when i open it. again good work on the app. thanks!
Multiple shows sales at one time.
by New Mrs Estes on 2020/01/31 19:13
I understand the system is overloaded with multiple shows on sale at same time. Take my excessive fees and pay for real main frames to handle the load since it is now a monopoly sales situation. Also still mad that the 8 sets of free tickets I won in the lawsuit never could be redeemed as no show had any of “ those” vouchers available nor did you ever in 4 years ever email me when they would be an option. However, during a show the local staff is absolutely top notch, friendly and listens.
Awful
by #TeamRemy/Kim on 2020/01/31 15:31
Took me 30 minutes to buy tickets, I finally get in and it freezes up, had to start all over again. Ridiculous
Ticket purchasing within 2 minutes
by nanbells8 on 2020/01/31 01:38
The
M
by louieboys on 2020/01/30 22:56
Bad connections. Waiting all day to purchase tickets.
Eddie61
by Eddie141961 on 2020/01/30 17:39
The website was not very user Friendly.
Jim Gaffigan Concert in Philadelphia
by PhillyGuy13 on 2020/01/30 16:13
I tried to get pre-sale tickets for the Jim Gaffigan concert in Philadelphia through the LiveNation app. I’ve used the LiveNation app before to buy tickets. But, whenever I would select the two tickets and it would get me through additional add-on options and I tried to buy the tickets it would kick me out, and the app would shut down. I updated my app a couple days ago and made sure that everything was good and that I was in fact logged in, etc. Needless to say, I missed out on several ticket opportunities down in the orchestra sections. Finally on the 9th try to buy tickets the app finally accepted my ticket purchase. This is unacceptable and very disappointing...
Sometimes it works better off using safari
by enanitow on 2020/01/30 15:48
Needs improvement
Codes didn’t work
by huskerz89 on 2020/01/30 15:31
It took me a half hour to get the presale code to work
Trash
by TrainerQ17 on 2020/01/29 23:43
Doesn’t let me get past the enter your zip code screen even when I enter my zip code. 👎🏻👎🏻
Horrible experience i went through to get one
by grumblenot on 2020/01/28 12:03
I just wanted one ticket every time I had one locked I got bought out by another person, I feel cheated and bait and switched
Chart
by mightymaddog on 2020/01/26 21:15
I like the actual seating chart per price . Very handy
Great service!
by Cara Dee 123 on 2020/01/25 23:22
Love this app. Super easy to use and very user friendly!
App a little slow and buggy
by Sport on 2020/01/25 06:16
App a little slow and buggy.
Paper tickets
by ALBS4FUN on 2020/01/24 23:00
I want actual physical tickets!
Good app mostly
by nh rocker on 2020/01/24 22:31
App is easy to use and good to issues noted. Different versions of this app have changed as to searching sometimes you have to put in a location first before you can search by artist it was better when you could search by either artist or location to save time . Some credit cards have limit issues on the app. That the app doesn’t give you enough time to put in the security code that the credit card company is texting or emailing to you it will just reset out and try to get you to have a new code again and again. This is because the app security feature sometimes resets on its own and then hast to re-secure your tickets again by then your code is no good and you have to get another one again and again. Best to try a different credit card if your card has that security feature issue.
Hall & Oates fan.
by Harp941 on 2020/01/24 16:02
Please add Apple Pay and Google Pay to the process. It will make things go faster.
First time singer long time listener
by Dirnryuneisobfusmdbu on 2020/01/24 05:50
Very glitchy
Internet slow
by obnoxiius on 2020/01/23 22:40
3 attempts before finally confirmed tix. Slow internet!
Purchase Bon Jovi tickets
by fred3444 on 2020/01/23 15:29
The app is fast and is easy to use
It just doesn’t work
by sops2 on 2020/01/22 15:38
Every time I attempt to buy tickets using this app, I encounter technical issues- from logging in, to viewing tickets - it fails at every step of the way. This app is most effective at souring the customer experience and discouraging future purchases . Literally the worst business interaction I’ve ever had- and getting help is an equally frustrating experience .
Couldn’t login
by Gseeno on 2020/01/22 03:10
Had to delete app twice for it to work. Showing no letters as I write this review
Great site
by joeyzguy on 2020/01/19 23:55
Plenty of info and easy to use
If you want $$$ it should be faster!!
by BigWeavLuscious on 2020/01/19 21:50
Hard to process once you get to payment options!
Will call. I’d love to be able to select will call
by andy mexico on 2020/01/18 03:29
I
Super Great!
by Hits4fun on 2020/01/17 17:22
Easy to navigate and I got 6 tickets in the same row with no issues at all! I will be back!!!
Hate this app
by Tink3604 on 2020/01/17 17:08
Hate this app, hate the actual website, hate the lack of a user friendly interface. Fix your glitches, it’s so hard getting concert tickets when you can’t sign on, or access your credit card information. On top of the fact that so many people purchase the tickets, just to resale them. It’s frustrating.
Can’t redeem my Discount Code
by bnoyst777 on 2020/01/17 02:16
I have several codes given to my by the Schlesinger vs Tickmaster settlement, however when I try to redeem them for a music even in the US, The app won’t process my order. My order only goes through when I don’t try and include a code.
Trying to pay was hortible
by Uncle Squid on 2020/01/16 19:37
I went through 4 separate attempts on the app to try to pay. I would try to submit and nothing happened. I had to restart the process numerous times. Locked out once. 2 application errors. Not good at all.
Emociona
by Rachel/miaanahi27 on 2020/01/15 23:54
Estoy feliz de la oportunidad que nos brinda esta aplicación para poder comprar en preventa ! Emocionada de poder ir a escuchar la maravillosa música de Vanesa Martin a tan bien precio! 😃🥰
Purchasing process
by KrazyAMH on 2020/01/15 08:46
Improve the checkout function to include digital wallet
Why can’t you remember where I live?
by Upset new user on 2020/01/15 06:51
This app was great until they started demanding you enter a location or an artist before you can do anything with the app. I’m logged in, you have my favorites, why do I have do this?? This search demand is annoying AF. Fix this, please. It’s so obnoxious I’ve just left the website open so I can look up stuff quicker.
Fees too high.
by 1Music!Lover on 2020/01/15 00:16
Fees are too high. $20.xx in fees for 2 tickets is ridiculous, esp since I seem to do all the work with an app, not a human. No option to “read” my card through a camera option so I had to manually type it.
Jimmy
by pullen e on 2020/01/14 16:20
Process VERY slow. Also, can’t believe that every nickname I enter is already taken.
Live Nation took over our venue and prices tripled
by Nextchef on 2020/01/11 03:35
Live Nation took over our outdoor venue. It use to be inexpensive tickets with friends on the lawn. Tickets are expensive. They now reserve sections of lawn and charge triple. They charge for parking, chairs, blankets you name it. These may be my last tickets I buy for this venue. It use to be 6 events a summer. It use to be fun!
Simple & Easy to Use
by birdz walrus on 2019/04/26 04:36
I don’t know what kind of idiots write all these one star reviews either complaining about terrible purchase experiences or complaining about fees. I purchased tickets to two concerts within the past month and both purchases were very smooth. I mean, the one took a little bit of effort since tickets just went on sale, but that makes sense - of course a purchase is going to take some effort when other people are going for the same tickets you want. And EVERY ticket has fees, no matter what site, app, or show you’re seeing. But all in all, everything makes sense, and Id recommended using the app to anyone.
Exasperating
by TheeDoktor on 2019/09/21 17:39
Terrible service, a needlessly confusing interface, and an arcane purchasing system that finds a new way to confound me every time. Terrible customer experiences: that’s what virtual monopolies are for! (And Ticketmaster/LiveNation have locked down a monopoly on major live event ticket sales... not that anyone is ever going to do anything to fix it.) And, hey, developers — one of the main reasons I have an app loaded on my passcode-locked phone is so I don’t constantly have to log in again every time I make a purchase. This is the only app I use where this happens. And every time I forget, BECAUSE NO OTHER APP DOES THIS. So I end up having to try to log in when the system is jammed with other purchasers, so my attempts to type in my email and password are glitched out, with each letter taking painful seconds to appear as I wonder if I am going to lose my tickets / place in line. Yes, your checklist for purchases tells people to make sure they are logged in —but if the app doesn’t offer a simple, intuitive way to do this before it’s jammed up during the On Sale period. How is it possible that this thing has a 4+ star overall rating? When 3 out of the top 4 reviews are 1-star? What shenanigans are afoot here? I beseech you.
0/5 Doesn't work. Charged for duplicate tickets
by <3 <3 on 2019/01/11 17:40
I tried to buy concert tickets on the app during pre-sale because using the app allowed you to enter the pre-sale. The app had many glitches and did not allow me to click the final &#34;purchase tickets&#34; button on my original order. I had to exit out of the app and try again losing the tickets I originally had. The second time around, the &#34;purchase tickets&#34; button was still acting weird, but eventually worked. The next day I looked at my credit card statement and found that I had been charged for two sets of tickets when I only intended to buy one set. I had to call live nation and found out that I was unable to get a refund and reselling the tickets through live nation was also not allowed for this concert. I had to submit a special refund request, which will take up to two weeks to be responded to. This app is clearly not ready to be used by anyone. The developers need to fix the bugs so that no one else has to deal with this mess. I would recommend waiting and using the actual website because this app doesn&#39;t work.
Fee????
by Alex, Ariel,& Ashley on 2019/03/03 19:08
The process was horrible! I tried to purchase ticket for over three hours on three different devices! I kept getting the notice that my order couldn’t be process on my device and to try another device. I got this prompt on three devices, until my order finally went through on one of the devices. I ordered 4 early bird tickets @ $15 ea. My total was $106????? So fees were almost equal to cost of tickets?? My problem with this is that there is not a review page that outlines what I am paying in detail for prior to placing an order. $15 per ticket + fees is NOT an acceptable disclosure. You charged my card without explaining the fees????? I will look into this from a legal vantage. This has been the most unprofessional purchase process I have experienced in a very long time. I tried to call ticket master during the three hour fiasco and the automated system stated there was unusual high call volume and to call back at another time. For three hours, this was the answer from ticket master. This is ridiculous!
Could not get past the loading page.
by MLG2282 on 2019/05/21 13:27
I bought tickets online with my computer through live nation website. Their company’s only free option was to have mobile tickets, email wasn’t even free. Purchasing the tickets was just fine, and I created an account. Everything worked on the website. I downloaded the app and could not get it past the pulsing LiveNation loading screen. It kept saying that there were connectivity issues even though I was on WiFi and I also date data. Like everyone else I tried turning on location settings, excepting notifications, but nothing worked. The app is useless, and does not work. If you purchased tickets through them log in and text the tickets to yourself then screen shot them to make sure you have access to them. Developers really need to fix this app because the company is fine. My suggestion though would be to have your tickets mailed to you until they get their app under control.
Can’t open app- for 40 minutes still!
by T'Bsco on 2019/07/02 01:53
Yes I am one of those so called idiots that give it a one star because this is the worst at App I’ve seen in a long time! I purchased tickets and then they tell me to view my tickets on the app and I’m still trying to open it I can’t get past entry a city and a very known city that is in San Francisco and my iPhone and iPad sync everything at all I do is download apps and make purchases all the time and now I’m stuck in some weird app twilight zone just trying to get in to view my tickets so I guess now I got to go old-school and get on a computer to view something? And I can’t tell you how many times the live nation app even getting Start it told me I’m on the wrong device? Are you serious? So I’ve uninstalled and reinstalled called and checked My settings and all of that and now I’m at 50 minutes and still not able to get past the first two props in the app like it’s frozen. So ONE STAR!!!!!
download is fast
by Derew7777 on 2020/02/04 17:34
i havent really used it or purchase anything but i want submit a review on the download. the download of the app is super fast. as i am writing this review the download was done. there were no reinstallation or bugs that occured. it went so smooth that i can open it at anytime now but i have finish this review. i will also want to say hi to my family and friends who are reading this and i will recomment it to them. so i just touch point the download and there it is downloading... my phone did not restart, or any lags or froze my phone. it just downloaded it perfectly and smooothly. will recommend to my neighbors as well for no reason at all. will try to do another review on how the app loads up when i open it. again good work on the app. thanks!
Terrible app speed, seating & price
by Sam27407 on 2019/04/14 19:12
You have to screen shot your ticket before the show because the app won’t load the ticket when you get to the concert. Almost wasn’t able to get in because the app wouldn’t load my ticket. If you pay for lawn seats apparently people who bring chairs have liberty over people who stand and you aren’t allowed to block their view. I was threatened by the live nation security that I would have to leave the concert if I didn’t move out of the persons field of view so they could sit and watch the concert. I had to stand on the side walk while they had 5 feet of empty grass in front of them. Also the ticket price goes up $20 dollars from the original price you see. It doesn’t say it but you are paying for parking in each ticket price so make sure everyone that buys a ticket is driving to make it worth it.
Mobile Ticket Entry
by ChickBre on 2019/03/19 19:55
So I purchased tickets via web and after several issues (re-entering a stored credit card 4 times that I’ve used several times in the past to purchase tickets successful was the highlight of my experience) I received an email stating I must use my mobile ticket, no printing blah blah blah so hey why not download the app. So I did. Now going on four times because each tome I do, it just brings up a pulsing live nation logo. And then nothing. I’ve tried accepting notifications and allowing locations. I’ve tried off WiFi, on WiFi. I just want to add the ticket to my wallet so it’s easy access and there’s no option on the mobile web page (which is junk FYI) and the app doesn’t work. Maybe don’t demand mobile ticket entry if your mobile interfaces are horrendous.
Terrible App
by mbdblue on 2017/10/10 17:45
I purchased app-only tickets using my computer, but the app would not take my LiveNation login. I tried numerous times and I know that my login was correct because I had just used it to buy my tickets from the computer. Since the app says it will take a Ticket Master login, I finally just tried that and got into the app but NO tickets showed up. After 30 minutes with customer service and no way to resolve this, they finally agreed to mail me my tickets free of charge. Thankfully there&#39;s time before my concert!! EVERY concert should allow a print-at-home free option, not just an app-only free option. That is RIDICULOUS! Don&#39;t ever do an app-only LiveNation purchase...you&#39;re likely to get to the concert without tickets. So many other bad reviews here. Don&#39;t trust the app.
Confused? App cant be this bad!
by _SAMiAm_ on 2019/06/25 06:44
Ordered tickets online. Followed directions, download app to sign in and view tickets. Well, downloaded app, and only screen I have access to is “find events in your area”. My only option is to type in my city/ state, which I did. Nothing. App wont allow me to click on the location or “select”. Nothing. So I’m stumped. Seems like a glitch possibly. I went through the LN website on laptop and selected “view mobile ticket” in which a text was sent w a link to my tickets, thank gosh! I screen shot the tiks just in case any funny business happens on the day of the event. But as far as pulling up the tiks on the app.. no clue ?! And they also suggest to add them to your apple wallet ... again no clue what to do. Tried many times and it never worked.
0/5
by Holly Portier on 2017/09/25 20:20
Purchased tickets through a web browsers and decided to do the mobile ticket instead of printing since that is the easiest as i’ll have my phone on me for the event. When logged in after purchasing, the tickets were not loaded. I figured they’d need to be processed- and it did. When I logged in later, they were there. GREAT good stoked for the event, everything is chill eh? NO everything was NOT chill when I opened the app 3 hours before the event to find the tickets no longer there. Nothing worked- tried everything possible (refresh, sign out, delete and redownload app, get it from the confirmation email, etc) My friend was able to log in and get a screen shot of them- finally after 3 hours of panicking. Will not use again.
Ticket Scammers
by qawsedrfrgth on 2019/05/01 14:32
Gone are the days of just signing in and buying tickets - with multiple presales and even even more price tiers, it’s hard to even know what you are looking at when you are buying tickets. I am especially irked by platinum tickets sales - I have to pay 2x as much to get a good seat now? Plus you never know when they will release what tickets, live nation won’t tell you this because they want to sucker you into paying more for tickets. The other big issue now is that they are having the fan resale / verified tickets - Just another way of scalping. And who and what is really driving this ? I’ve been going to concerts for over 30 years and am totally disillusioned at how far this company can continue to sink.
Worst time trying to buy tickets
by really unhappy buyer on 2019/05/01 18:59
I tried to buy tickets using my computer but it wouldn’t let me. It said to use a different device when I tried to order. So I got the app on my iPhone and tried to purchase. Had a hell of a time trying to complete my order. I kept pushing Buy but nothing. So instead of using the auto fill I manually typed out my info, about 20 minutes later, and finally was able to make my purchase. The fact that it wouldn’t allow me to purchase using my own computer seemed a bit weird. I have been to many concerts and bought many tickets but this was the hardest it’s been to purchase tickets. I will buy from Ticket Master next time.
Glitchy as all hell!
by Punktruk on 2019/03/13 17:54
I first tried purchasing the tickets to a pre-sale using the website. But the website wouldnt let me finish it would get stuck on a modal saying &#34;We apologize. We are unable to complete your request on this device.&#34; So then I downloaded the app, and was able to actually get to securing the tickets but I wanted to paywithmy rewards points. It guided me through linking the account but it went to the website (outside the app) which would get stuck after the &#34;Activate&#34; step. I ended up having to go on my computer to link the Thank you rewards manually to my Live Nation account, so I could go back on the app to complete the unholy process of purchasing my tickets.
Jim Gaffigan Concert in Philadelphia
by PhillyGuy13 on 2020/01/30 16:13
I tried to get pre-sale tickets for the Jim Gaffigan concert in Philadelphia through the LiveNation app. I’ve used the LiveNation app before to buy tickets. But, whenever I would select the two tickets and it would get me through additional add-on options and I tried to buy the tickets it would kick me out, and the app would shut down. I updated my app a couple days ago and made sure that everything was good and that I was in fact logged in, etc. Needless to say, I missed out on several ticket opportunities down in the orchestra sections. Finally on the 9th try to buy tickets the app finally accepted my ticket purchase. This is unacceptable and very disappointing...
Awful purchasing experience
by daddy1101 on 2019/10/08 23:25
I was forced to use the mobile app to purchase tickets after the web site failed to perform one of the most basic functions of e-commerce. The app seems to have been designed to fail nearly every accessibility metric possible. The color contrast is abysmal, the text size miniaturized, even for mobile devices, and the navigation was clunky, tedious, and seemingly intended to dissuade users from purchasing tickets. I’ll consider other entertainment options in the future. This was an aggravating and disappointing experience that furthers the reputation that Live Nation has earned for being greedy, usury and unconcerned with quality.
Very poor purchase process
by One Down on 2019/03/13 14:29
It seems like there’s always anger at the end of a Ticketmaster or Live Nation purchase attempt. I tried an hour ago to get the tickets I just purchased. Strangely they’re the exact same seats that I kept selecting and was told by the app weren’t available. The next time it would refresh the seats, there they were. This was a new failure. But it’s always, and I do mean always, something.
Complete waste of time
by krististam on 2019/05/01 12:42
Tried to create account, it wouldn’t go to next page. No matter how many times I clicked on continue button. All the boxes were checked so it wasn’t my fault. I even tried 2 days later thinking server may be down. It also said I could log on with my Ticketmaster account. Tried that and it just kept spinning. Finally my husband tried to download the app. Same thing for him. Useless if I can’t order my tickets for the app!!!!
Live Nation Rocks!
by Ma Reen on 2019/03/22 17:12
This is the first time I used this app. I have been a Live Nation fan for many years. In the recent past when trying to purchase tickets I have fell short because of scalpers. This time with the app all worked out well. So excited for this benefit concert! More so because I am a pediatric nurse and this is for such a good cause!
Just BAD Website Experience
by LN Victim on 2018/10/11 19:10
Seems they hook you in with the pre-sale, you go through the purchase than they say, “It’s not you, it’s us.” and kick you out. Then the next time I went thru purchase and there was still time on clock and they said somebody beat me to it. The THIRD time I was on, I saw the seat I wanted previously (the one they said someone beat me to). The fourth time my credit card was declined. The fifth time they said I couldn’t use same device so I had to use my phone. I used the same credit card they said was declined previously and that finally worked. The games these monopolizers use should be stopped. OMG! Absolute BS.
Password Issues
by Hdyehvfbvyhgsvggsgg on 2017/11/06 16:54
If you have an old live nation account with a password that doesn’t meet their current password standards, you cannot login on this app. I’ve had an account with an all alpha password for a awhile. Works great on a browser. Installed this app amd it says “enter a valid password”. So they are checking password format BEFORE bothering to see if that really is your password. I know because I changed my password on a browser (had to conform to new format) came back to the app and it works fine.
Wow this site need help multiple issues !!!
by Sparky 4444 on 2018/08/02 02:10
Multiple issues can’t get CC’s to work have to put in multiple cards. Screen that says you already have used/ entered that card. But I can’t pick it to use. Can’t find camping tickets for Dave Matthews Band in the Gorge. Having to go between live nation &amp; ticket master wed sites. To find tickets I want. I called the support line, they told me to use google chrome. Not much better. Tried calling in to buy over the phone. Got hung up on every time (4) times. All this caused me to have to pay more for my tickets as prices went up or not available &amp; having to buy resale tickets.
Huge glitch made my unable to buy tickets
by VZ104 on 2019/01/31 15:50
Presales went on sale at 10 am est on the app and when I loaded onto the app at 9 am EST it said tickets weren’t on sale until 10 *CST* and made me wait over an hour longer. All my friends were able to get tickets but the app literally would not let me get through and just kept showing me a countdown. Finally at 10:45 am, 45 minutes AFTER the presale started, the app notified me the sale started. When I loaded into the app, tickets were all gone. Garbage app with garbage developers who clearly don’t know how to write a simple counter and notification system.
Multiple shows sales at one time.
by New Mrs Estes on 2020/01/31 19:13
I understand the system is overloaded with multiple shows on sale at same time. Take my excessive fees and pay for real main frames to handle the load since it is now a monopoly sales situation. Also still mad that the 8 sets of free tickets I won in the lawsuit never could be redeemed as no show had any of “ those” vouchers available nor did you ever in 4 years ever email me when they would be an option. However, during a show the local staff is absolutely top notch, friendly and listens.
New update doesn't work
by Curbthrasher on 2018/04/22 14:24
When attempting to view &#39;my tickets&#39; section app crashes immediately every time. Edit. App let&#39;s you now view your tickets giving you a false sense of hope. When you get to the venue and the app is so over loaded that you can&#39;t login good luck! Had to resort to using my credit card to access my tickets manually with the venue. Luckily I had it with me. Take your credit card because this app will fail just like live nation. What is so hard about printing tickets? For the $30 in fees I paid I can&#39;t get a ticket that costs $0.10 for you to print?
Pathetic Experience
by Deej613 on 2019/04/05 15:32
I was in queue for Luke Bryan tickets before sale time and got 2 tickets. Right before paying I am notified I must update my password. I’m on a time limit of 2 minutes according to the timer on my page. I tried to update; no email received to do this. After waiting 7 minutes I finally get the email. I lost the first tickets and 2 more attempts were failures. Fourth attempt finally resulted in tickets purchased. Right now, I am so angry and upset about this experience that I doubt if I use this service again. Just makes me sick to my stomach thinking about it again.
Select Card Payment Error | LOST TICKETS
by Sosad341 on 2018/05/15 15:56
I tried twice to purchase tickets today for a concert. It let me enter in my card information and billing information and told me that I had to select a card payment type! I tried several times to select a card payment and was not promoted with any options! I am extremely upset! I missed not one but two opportunities to buy really great tickets. Please respond with a way to fix this issue.
I typically only use this!
by DMC102681 on 2018/08/10 14:05
Been using this since its inception. It&#39;s amazing! Very user friendly. Maybe a few tweaks here and there (applying gift cards, on-time sale!!!) There is a lag time of a minute or two. This...makes getting the good seats harder...or more expensive. I have faith you&#39;ll address these issues. I give it 4.5 Stars!
Like the app, Hate the site!
by play_more on 2018/12/03 16:30
I like to purchase concert tickets using my laptop so I can pick and choose and compare seating. Much easier to do when not using your phone so you don’t have to hunt and peck. The app was good but the website horrible. The app recognized my password but the website doesn’t know who I am, you would think they were written by two different developers! Very frustrating experience while you are trying to get tickets especially during pre-sale.
My tickets not showing
by jules9916 on 2017/09/25 19:47
It shows I have no tickets even though I have 2 upcoming events. I tried to refresh and I tried signing out and signing back in and still nothing. The app also never saves my favorite venue or artists I choose.
Log in trouble
by MsMelie on 2019/01/19 16:13
I tried to sign up with an account and it said there was already account for my name. I forgot my password. When I requested to reset my password, the app said could not find this user. I had to set up a new account with a different last name to login. Other than that it was pretty easy to order tickets, but not so much logging in.
Not the best selection options
by LovesRealMusic on 2019/11/15 15:49
First it took way to long to place an order and there is no back feature. It would not let me login once I selected my tickets, I had to back to the beginning, login there and then go through process again. Also I was not able to select my own seats, it picks them for you. My husband is 6’6” and sitting in a middle seat is not an option! Finally got my tickets but not fully happy with location. Oh well!
Wouldn’t show my ticket
by TTYL.DAV on 2018/07/21 18:27
Bought tickets for the G-Eazy Endless summer tour, and for a week my ticket had been showing up in the ‘my ticket section’ but the day of the concert came, I went, and my ticket was no longer there. I tried to the app, and online, and on both it wouldn’t show up. Thankfully, I still had my email showing I bought it, and was able to get it printed out. But, I recommend something like Ticketmaster or stubhub, but not live nation. I almost feel like my 1 star rating is too generous for this horrible app.
Help
by spike1932 on 2018/07/25 15:34
Terrible computer system. It took me two hours to buy tickets. Every seat I clicked on, it said that seat was taken and gave me another option. So I clicked on that and then it said that was taken and kick me back to my first choice. It kept kicking me between seats. So I pick another section and seat... same thing. After two hours... and calling... I picked crappy seats that I didn’t want because I was so frustrated. I only bought the tickets because my friend wanted to go otherwise, I would’ve said screw it.
Just Fix it JESUS!
by MJoiH on 2019/07/06 19:17
I don’t understand why you have to go through so much to use this app. I’ve looked on Twitter to see if Livenation actually helped someone fix the connectivity issue and nope. Seems like you just have to figure it out on your own. I’ve deleted/reinstalled, changed the WiFi, cleared the cache and still doesn’t work. TBH... what other app makes you jump through hurdles to use it in the first place? You shouldn’t have to do all that. I wish the developers would just fix the app already. 🙄
Useless
by ThisAppSucks01 on 2019/07/29 01:20
So I downloaded the app to buy tickets and I can’t get passed the live nation screen without it saying there is connectivity issues. I’m connected to WiFi and everything else works fine so I don’t understand that. I’ve checked to make sure my phone and everything was updated and I tried erasing the app and re-downloading it. I also tried restarting my phone but nothing works. My friend has the app and has been able to actually use it, but I’m not impressed at all!
Not the best customer service
by Tim Zeebro on 2019/05/15 19:13
I’m not sure when “Live Nation” took over in-house sales but I’m frustrated that even though I’m registered and purchase tons of tickets from them all the time, I never receive preticket sales promo codes. It’s impossible to speak to a live representative over the phone - every time I press the option, it’s just hangs up on you. That and the fact that they jack up prices make this a ridiculous process to go through but unfortunately we’re forced to use them.
You Oughta Know
by Willadino on 2018/09/21 15:10
Live Nation is always the best!!! They safely maintain your information and when you are interested in an upcoming show they alert you when tickets are on sale and then it literally takes you a few minutes to make a purchase!!! 👍👍👍👍👍
Best app!
by uthe1997 on 2019/04/14 16:54
I checked the prices of other apps or websites that said they were cheaper and easier and honestly can say after buying more than 5 tickets from you guys for different concerts I’ve never had a bad experience and your by far the cheapest!
Payment page colors is confusing
by zknox on 2019/09/12 19:19
You almost lost a sale because I couldn’t figure out why I couldn’t complete my purchase. Apparently there was a pre-filled space in my zip. If the colors on the page weren’t red and black, the minimal red text notifying me of the issue would’ve been readily apparent. Please take back through UX and fix. The payment page is terrible UD.
Perfect and easy
by ayyeeejesssicaaa on 2019/04/27 04:33
I used this app to go to my first concert in my life and the app made it so easy and convenient. The prices are really affordable and using my phone as my ticket is amazing since all I have to do is show them my ticket on my phone and it’s all good.
Terrible user interface on iPhone app
by SamBradleyTN on 2019/05/03 04:11
I’ve never had so much trouble with an app. They need to fix the coding so that users can actually see the line the cursor is on. Constant battle to figure out what the app wanted because it doesn’t pop to an area the user can see. There’s a lot of scrolling and Easter egg hunting in this app just to fill out forms- very unnecessary. And the fact you need a “computer”to be able to print at home as opposed to a phone ? Are you kidding me? Get it together live nation.
Live Nation & Ticketmaster have great ticket buying apps.
by Bubba the Road Dog on 2018/08/16 22:55
Live Nation and their Ticketmaster both have excellent phone apps and I use them both often .... however, they sure charge a lot of money in various service fees and extra charges. Oh well, everybody has to make a profit.
Annoying user experience
by Reese Robinson on 2019/10/14 16:08
The app was working fine a few months ago. I purchase concert tickets often so I use the app frequently to track my favorite artists in my area. But the recent update makes me reselect my city every time I open the app. I already added my city to my profile so this appears to be a glitch. It’s annoying.
Application error
by ricwpybd on 2020/02/06 16:54
I got online just as presale began and secured good seats. But I couldn’t enter payment information. I kept getting an “application error!” After an hour and a half, I was finally able to buy tickets, but had to buy lawn seats as that was all that was available. I have a LiveNation account and have bought dozens of tickets in the past 2 years online. I’ve never had this problem before. So now I have to settle for lawn seats instead of seats inside. Very DISAPPOINTING!
Can't purchase tickets
by KyMo5526 on 2019/07/28 11:17
Not sure why a ticket company would create an app if you cannot purchase tickets through it using a mobile device? Upon a ticket window opening this week, I accessed the app and selected my seats only to get an error message telling me to try another device, like a desktop computer. I did not have my home computer with me and had to call my husband at work to buy the tickets as we were afraid they would sell out.
Need to improve the ticket purchasing programming!
by Funburned on 2019/02/08 15:25
Every time available tickets came up I had to select and was informed that another fan he got the tickets… I had to cycle through about 100 times before my request was taken… The queue system should work better than that. It shouldn’t even give options if tickets actually aren’t available and someone else is in the queue.
App crashes when trying to view tickets
by DisappointedDan12345 on 2017/11/07 13:50
Just re-downloaded the app when I purchased tickets for an even through live nation, expecting to be able to download my tickets into the iphone wallet (which the app claims to be able to do). However, once I logged into my app it showed the tickets in there, but when I try to view them the app crashes every time. Thankfully I had the option to print the tickets for free because the app is utterly useless!
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