Screenshots
Search Visibility
App name
Live Nation – For Concert Fans
Description
Elevate your live music experience with The live nation app. From the moment you buy your tickets to the day of show, get all the info you need, all in one place. Check out the features: • Never miss a show — Buy tickets anytime, anywhere • Stay in the know — Get all the latest concert and venue information • Skip the line — Password-free, in-app presales • Don’t miss a beat — Order food and beverage at your seat* • Go paperless — With mobile entry, your phone is your ticket* • Offline mode — Access and view your tickets when network connection is slow or limited • Share tickets with friends— Buy, sell and transfer Ticketmaster verified tickets *at participating venues
Too many issues
by resound01 on 2019/12/12 18:51
Lots of error messages. Had to get back in queue a dozen or more times. Fix it please!
Great App!
by The Star Guard on 2019/12/12 16:21
The App was easy to get and understand. I was able to purchase my tickets quickly because the pre-sale had good seats fast. “Live Nation Rocks!”
App needs work is an understatement!!
by Gratefulgrl on 2019/12/12 10:24
The live nation app is slow and runs terribly reloading on a hundred different pages and then kicks me off a hundred more times get you act together or you will constantly loose customers
Website purchase failed on browser
by steve akimbo on 2019/12/11 16:28
If jjjhbvdgnmjfcrjnf
Inconvenient
by Mskrauss on 2019/12/11 15:29
What is the purpose of having an app if I have to enter my log in information every step of the process!?!?
Love this app
by stephpeck on 2019/12/10 20:02
Convenient and user friendly. I buy a lot of concert tickets and often times the prices are cheaper than other ticket websites. Love this app
Horrible experience
by abc Rudd hgvbjcc on 2019/12/10 19:30
The app is very slow and it took nearly 30 minutes to make a purchase
Ticket vouchers?????????
by Jake joey on 2019/12/10 18:27
They don’t want you to use these vouchers EVER!
Online tix sales
by Sheets family on 2019/12/09 16:19
App works great- easy to understand & get your tix. When you select top seats, the app should put them in order of best seats NOT make you search thru the list.
Could Not Use Reward Code
by Linda G 65 on 2019/12/06 16:33
I had a $25 reward code from the Live Nation Sound Board and it would not apply it to my ticket purchase. Very disappointed!!
Tsmith
by Jet Fixer on 2019/12/06 15:15
Very slow and confusing switching windows
App is infuriating
by caitstock on 2019/12/06 06:34
That is all
Glitchy & Terrible Bait & Switch
by b_rad 4 ever on 2019/12/02 16:40
Had a coupon code from FB & made 5attpts to use it& the app & the website froze. Can’t even read their review because the letters r invisible! I have an iPhone X with. Edison service so, before u say it’s my phone or service, that’s not the problem. Would h I’ve used stub hub a million times - never a problem. Would have upgraded my seats for the concert had I been able to use the 1/2 off coupon code.
Waste of time
by Disc0very on 2019/12/02 15:23
Think its pretty stupid that i have to download this dumb app to save one ticket to my apple wallet. Waste of time, im just going to delete it after I get my ticket. Like what is the reason for making me download your dumb app
High fees
by Boudk005 on 2019/12/01 09:06
Ticket mater and live nation rip you off. I now use AXS for tickets. Fees fees fess 20.00-50.00 in fees that’s another ticket!!
Service fees are outrageous
by VellyVell775 on 2019/11/29 16:37
Extra fee on top of the tickets almost half the price of each ticket it self. Horrible.
Reliable
by CandieRox on 2019/11/24 00:21
I like this app a lot, I enjoy it being connected to Bandsintown. Having to type in my location just to access my tickets gets annoying, but it’s my only complaint.
Buggy
by Ploppadiddle on 2019/11/21 18:29
Maybe it’s because too many were in que, or there was some sort of log jam of data. But dannng. When you’re trying to get good seats..it can be frustrating.
Fix it
by AlzC on 2019/11/17 03:58
The app now makes you put in your location every time you open it. Should just remember an entered location or prompt when you search for events. So annoying to have to renter superfluous info every time.
Issues with stability.
by thomas32140 on 2019/11/16 19:19
App repeatedly freezes while in use, typically while entering text or navigating to a separate page.
Not the best selection options
by LovesRealMusic on 2019/11/15 15:49
First it took way to long to place an order and there is no back feature. It would not let me login once I selected my tickets, I had to back to the beginning, login there and then go through process again. Also I was not able to select my own seats, it picks them for you. My husband is 6’6” and sitting in a middle seat is not an option! Finally got my tickets but not fully happy with location. Oh well!
Recent Purchase
by livedrich on 2019/11/15 13:53
App was glitchy, kept freezing and giving me error messages.
Livvvvveeeee nationnnnnn!
by i420drillomasta on 2019/11/15 11:02
Yaaaaaaa
Payment method
by AVF26 on 2019/11/14 21:02
I was not able to pay using PayPal and I am very disappointed and aggravated about this.
Not responsive
by alpha0172 on 2019/11/14 14:57
I had to try at least four times to purchase tickets. When I hit the “place order” button nothing would happen. I eventually started all over like I was a brand new customer without my username and password and then was able to get in and purchase tickets.
System Freeze
by Old_Cranky_Dude on 2019/11/13 21:20
Mobile app repeatedly froze - which lead to tickets ‘not available’. Not impressed at all.
Not working with ios 13.2
by crewsnana on 2019/11/12 03:42
App not working with ios 13.2 Just turns completely black.
Pop ups in the way
by Mr a hits on 2019/11/11 23:32
I used a stored login and password, then the password disappeared when I hit DONE. When entering the state for the credit card, I entered 3 different states before I meticulously worked to scroll the tiny window to my state. I got my tickets just in the nick of time.
Show us the seating chart
by jneua15 on 2019/11/11 03:03
The app is great but we want to see venue seating info
3.5-4/5 stars
by Farnicle on 2019/11/09 02:11
Great app, convenient and easy to use. Needs some updates like auto as seating charts, better info on start times and opening bands.
Great app
by JackandNan on 2019/11/08 20:17
Great app - Quick & easy to use
Glitches everywhere
by No agendas freedom for all on 2019/11/08 17:49
I
Easy to Use
by Wyngate0853 on 2019/11/08 17:38
The App has really improved. Very easy to use
Not user friendly
by Stancedeg6 on 2019/11/08 14:28
I went to get tickets online and when creating an account there was no response on the app to my click to verify my account. When attempting to finalize my ticket purchase, the site became unresponsive again. This happened 4 different times trying to get tickets
Slow
by GetRitchie on 2019/11/08 02:45
Slow keyboard recognition. App not loading during presale code input. Checkout did not recognize my auto fill and issued an error code “you must select a payment option” after 2 attempts. 3rd attempt with typing all info in worked. Wish it would just remember my account info for speedy checkout. Nonsense that it doesn’t connect to apple wallet or Apple Pay.
Crashes
by Disneygoob8734 on 2019/11/06 01:43
Since The new Ios came out this app. judt turns to a black screen
Password nightmare
by DevinOneLove on 2019/11/05 15:22
Took me an hour to buy tickets and I had to set up an entirely new gmail account to do it. Was almost impossible to give you my money for a show..
Great
by Benny Labey on 2019/11/05 00:50
Love it. Use it
Site is very difficult
by Differentways on 2019/11/01 20:54
Freezes a lot, asks for lots of info that takes time and with freezing run out of time and lose the tickets.
App tickets purchases
by philly 2112 on 2019/10/31 04:06
Always is to use & fast!! Live Nation always trying to stay above the rest.👍👍👍👍alal
Live Nation App
by vg4600 on 2019/10/26 23:36
Would like to see seat option selection as if I was looking from my computer.
Incredibly sluggish
by timfx on 2019/10/26 14:25
Buggy and slow. Been spending the past 1/2 hr to buy some tickets, still to no avail.
Payment options
by dpalma78 on 2019/10/26 02:05
The link didn’t work for PayPal
Tell the palace to update
by Dragonebone on 2019/10/26 01:07
You really need to tell the palace to allow individual seat choices!
Needs a lot of work
by Graymom214 on 2019/10/24 16:25
This app needs a whole lot of work. Every single time I use it I have to reset my password because it freezes on me when I get to the log in screen. I end up having to delete the app and reinstalling it as well.
Great sight
by Danceangle on 2019/10/24 14:28
Love live nation
Wasted app
by unkown missing on 2019/10/22 23:41
App wasn’t necessary
Needs improvements
by leobraga69 on 2019/10/19 14:56
Lots of flaws
Ok
by albone59 on 2019/10/17 18:06
It makes it convenient to purchase tickets. What I don’t understand and probably never will. Is the service charges. My tickets at face value are 110.00 but it ran another 52.00 in charges. That’s why I didn’t give 5 stars.
I just brought two concert tickets
by Princessdeeanuh on SnapChat! on 2019/10/17 13:25
I am going to the Summer Walker and Brent Faityaz shows all thanks to this app. It’s easy and gives me the latest updates on tours and shows. I love it
Couldn’t link my citi thank you points
by Nobody! on 2019/10/15 23:15
I was not able to Link my thank you points with live nation you guys need to make it easier
Live Nation
by KAMOZO3 on 2019/10/15 05:58
Overall great app never had any issues but the only thing I wish they had like seat geek was showing a view of your seat (sitting perspective) but otherwise a great app
Annoying user experience
by Reese Robinson on 2019/10/14 16:08
The app was working fine a few months ago. I purchase concert tickets often so I use the app frequently to track my favorite artists in my area. But the recent update makes me reselect my city every time I open the app. I already added my city to my profile so this appears to be a glitch. It’s annoying.
Lengthy process
by jfriver on 2019/10/13 19:40
It took me about 25 minutes to buy my tickets.
Let’s hope I still have tickets
by Ashbray on 2019/10/11 00:10
I bought some tickets back in July in preparation for this weekend. Kept the app because it wouldn’t email me a copy of tickets. Logged in today to see my tickets available just before they completely disappeared. Haven’t heard back from customer service yet. Let’s hope I have a copy of tickets at will call and still have parking.
Mobile App quirk
by Love My Pillows on 2019/10/10 20:59
Mobile app is fine albeit pretty small unless you have a ginormous phone. I had to “place my order 4x until I realized you have to pick your payment type AFTER you put your card number in. That was a little frustrating. Otherwise it was pretty easy to use.
Surcharge
by cmimnaugh on 2019/10/10 00:48
The surcharge is way to high
no reason for this app to exist
by shupah on 2019/10/09 19:42
why tf can’t they just send you a pdf of your ticket. this app is a PITA.
Awful, useless, so exhausting
by Üser14 on 2019/10/09 17:38
I am actually giving up on trying to get this to work. Missed the sale because the app didn’t work, nonexisting customer service. Do better, Livenation.
Glitchy texting
by ModTiques on 2019/10/09 15:06
I had a lot of trouble going back and forth from my sign in email to my password box. It just would allow me to type in the password for some reason. Thanks
Awful purchasing experience
by daddy1101 on 2019/10/08 23:25
I was forced to use the mobile app to purchase tickets after the web site failed to perform one of the most basic functions of e-commerce. The app seems to have been designed to fail nearly every accessibility metric possible. The color contrast is abysmal, the text size miniaturized, even for mobile devices, and the navigation was clunky, tedious, and seemingly intended to dissuade users from purchasing tickets. I’ll consider other entertainment options in the future. This was an aggravating and disappointing experience that furthers the reputation that Live Nation has earned for being greedy, usury and unconcerned with quality.
Too much fees
by tnt1207 on 2019/10/06 23:03
Too much money for fees set the ticket price higher
What an annoying transaction!!!
by MUA Bella on 2019/10/06 17:21
Don’t know what’s up with the app but my goodness it took forever!!!!! didn’t let me sign in, tried resetting my password, never sent me the link to my email, wouldn’t connect to my PayPal at purchase.... What a difficult transaction jeeeez
User friendly
by krmcdm on 2019/10/03 14:07
Easy to use and very convenient! Love being able to purchase tickets in presale!
Tickets
by amourdaiiii on 2019/10/03 03:26
Awesome service ! Easy and fast
Slow
by Whearst3 on 2019/09/30 16:50
Hire some tech people. Good shows crappy mobile app.
Cumbersome
by Zealfish on 2019/09/30 16:03
Just a pet peeve errors off screen and due to issue with data selected from drop down lists. Also, that red text on black, whew!!!!
Not working
by niquee222 on 2019/09/28 03:38
Can't search artists says to try again
Now working
by Grt4ft on 2019/09/27 01:08
This app is no longer working since I installed an apple update. It keeps saying that there’s a problem and try again.
Clunky and frustrating
by Imaween on 2019/09/25 19:08
Using iPhone X. Very frustrating experience. Non responsive site, clunky and buggy. Hated it.
App needs work
by KutKut on 2019/09/25 15:15
The app is terrible. Crashes in the middle of ticket purchases.
Exasperating
by TheeDoktor on 2019/09/21 17:39
Terrible service, a needlessly confusing interface, and an arcane purchasing system that finds a new way to confound me every time. Terrible customer experiences: that’s what virtual monopolies are for! (And Ticketmaster/LiveNation have locked down a monopoly on major live event ticket sales... not that anyone is ever going to do anything to fix it.) And, hey, developers — one of the main reasons I have an app loaded on my passcode-locked phone is so I don’t constantly have to log in again every time I make a purchase. This is the only app I use where this happens. And every time I forget, BECAUSE NO OTHER APP DOES THIS. So I end up having to try to log in when the system is jammed with other purchasers, so my attempts to type in my email and password are glitched out, with each letter taking painful seconds to appear as I wonder if I am going to lose my tickets / place in line. Yes, your checklist for purchases tells people to make sure they are logged in —but if the app doesn’t offer a simple, intuitive way to do this before it’s jammed up during the On Sale period. How is it possible that this thing has a 4+ star overall rating? When 3 out of the top 4 reviews are 1-star? What shenanigans are afoot here? I beseech you.
Love It!
by RYDER387DTS on 2019/09/21 03:23
Easy to use! I love to!
Love the app but
by Wcee23 on 2019/09/20 19:17
Every time I try to purchase a ticket or view seating I always just get a blank screen I’ve tried re installing updating ect and still gives me the same page
Love 🖤
by Kaylynnallie on 2019/09/20 04:53
They should add Apple Pay to the payment options ❤️
Pricey Fees
by The Katmere on 2019/09/20 00:17
Ticket price plus the pricey fees is ridiculous.
Too Easy
by Daniel LaGarce on 2019/09/19 17:53
The Live Nation app makes seeing your favorite bands easy, actually too easy. It is a one stop shop for any band, any where.
App doesn’t work. Blank screens
by jessaronson on 2019/09/18 17:09
The update two weeks ago is garbage. The app is nothing but a blank screen now. I can’t access presales that are only available on the app. Missing out on these experiences is the antithesis of what this app should be.
Easy Tickets
by Mitch1949 on 2019/09/17 17:19
Live Nation provides any easy and efficient way to purchase tickets to a favorite venue and event
P. Campbell
by P E Campbell on 2019/09/17 11:42
I love the convenience of having one place to go for all my purchases and I’ve found trust in LIVE NATION. I started using another site and remembered LIVE NATION and the tickets ended up being cheaper. Yasssss😂👏🏽
Voucher code
by jade._.gallegos on 2019/09/14 16:58
My voucher code didn’t work. it was for $20.
Live Nation Rocks
by Super snout on 2019/09/14 01:53
Live Nation makes EVERYTHING so much easier!!!! stoked!
Horrible process!!
by MavidDG on 2019/09/13 20:16
I don’t like the new format. Very difficult to get tickets. You need for it to be quick. I don’t need to add my location every time.
Sign In Ahead
by naomicanfly on 2019/09/13 18:59
It took me so long to sign back in to my established account I ended up in the balcony. OTP for a locked account delivered via email by sender “Ticketmaster”. New password needed. Verify phone. Etc... I guess everyone else knows Live Nation/ Ticketmaster is the same thing when trying to find the confirmation email? Grrr...
All good
by agirlnamedbri on 2019/09/13 05:01
Just a little laggy
Payment page colors is confusing
by zknox on 2019/09/12 19:19
You almost lost a sale because I couldn’t figure out why I couldn’t complete my purchase. Apparently there was a pre-filled space in my zip. If the colors on the page weren’t red and black, the minimal red text notifying me of the issue would’ve been readily apparent. Please take back through UX and fix. The payment page is terrible UD.
Worthless for pre-sales it seems.
by VdevoV on 2019/09/12 17:41
Screen kept going white the moment I touched the screen, after I “left” the waiting area. Didn’t allow me to do anything. Uninstalled and reinstalled the app during this, but same issue. I left that white screen sit for a few minutes (to see if it’d ever show anything) while I went onto a friend’s computer and was finally able to get tickets through a normal browser. The app was worthless to me.
System was tied up
by Jencarv on 2019/09/12 14:20
I had to by my 3rd choice for seating because your site kept kicking me out.
Great App
by 3sibes on 2019/09/11 18:26
Easy to use and you get pre-sale
Eehhh
by Queenofthedraw on 2019/09/10 01:40
App is not very user friendly. Search for tickets is lagging, no ability to search by map of venue, etc. I expected more
Won’t load at all
by nickname_? on 2019/09/09 19:08
The tittle screen w/the pulsating name of the app is all I’m able to access. Please fix this problem I just want to check on my tickets for next month.
NutShellT
by NutShellT on 2019/09/07 23:02
Concerts and convenience Just wanted Vip x3 so I need to be faster or notified. But looking forward to my shows ♥️ Rock On🎸💯🎼
App won’t open
by Sicws6 on 2019/09/07 11:40
Idk what’s happened but ever since the last update the app will not work on my phone. My phone has the latest iOS update as well. Any help would be greatly appreciated!
Not working anymore
by Stuvypox on 2019/09/06 14:36
Not working after most recent update 9/2019. Opens to a blank screen. Lamesauce
Waiting for tickets
by rockfan29 on 2019/09/06 14:24
Slow. Glitchy. Page kept resetting on payment page. Everything is already in red The they use a red error message. Confusing. Kept show tickets available the said someone beat me to it. If they’re in a que then don’t show them as available. 🤬
Concert cash redemption
by here4goodtime on 2019/09/06 13:23
I have concert cash yet there was no location to enter on payment page!
Wouldn’t take reward
by whateverfsf on 2019/09/06 00:53
Why offer me a $20 reward when your website won’t accept it? Thanks for nothing.
Purchase app , no good.
by no good , easier for customers on 2019/09/05 04:48
Just one of the worst experience buying tickets. It’s a service fee for each ticket ! Then password for this... It took me littlerly 3 days to finally purchase tickets... Just pitiful . My sister had the same issue. Tried calling ticket master but talk to a machine saying they can help me only if I purchased it ... which that’s what I was having trouble with in the 1st place. Very discouraged that I was not planning on buying the ticket. It’s 11:45 pm and took me over 40 mins just tonight to finally buy it ... Please before you respond to my review. Fix the issues mentioned below the get with me. Thanks in advance
Worthless. App doesn’t work after update
by xgrikfdyohg on 2019/09/05 01:01
Received update 9/4/2019. Now app will not even open. Blank black screen upon opening app. Absolutely worthless app update. Get your act together.
Simple & Easy to Use
by birdz walrus on 2019/04/26 04:36
I don’t know what kind of idiots write all these one star reviews either complaining about terrible purchase experiences or complaining about fees. I purchased tickets to two concerts within the past month and both purchases were very smooth. I mean, the one took a little bit of effort since tickets just went on sale, but that makes sense - of course a purchase is going to take some effort when other people are going for the same tickets you want. And EVERY ticket has fees, no matter what site, app, or show you’re seeing. But all in all, everything makes sense, and Id recommended using the app to anyone.
Exasperating
by TheeDoktor on 2019/09/21 17:39
Terrible service, a needlessly confusing interface, and an arcane purchasing system that finds a new way to confound me every time. Terrible customer experiences: that’s what virtual monopolies are for! (And Ticketmaster/LiveNation have locked down a monopoly on major live event ticket sales... not that anyone is ever going to do anything to fix it.) And, hey, developers — one of the main reasons I have an app loaded on my passcode-locked phone is so I don’t constantly have to log in again every time I make a purchase. This is the only app I use where this happens. And every time I forget, BECAUSE NO OTHER APP DOES THIS. So I end up having to try to log in when the system is jammed with other purchasers, so my attempts to type in my email and password are glitched out, with each letter taking painful seconds to appear as I wonder if I am going to lose my tickets / place in line. Yes, your checklist for purchases tells people to make sure they are logged in —but if the app doesn’t offer a simple, intuitive way to do this before it’s jammed up during the On Sale period. How is it possible that this thing has a 4+ star overall rating? When 3 out of the top 4 reviews are 1-star? What shenanigans are afoot here? I beseech you.
0/5 Doesn't work. Charged for duplicate tickets
by <3 <3 on 2019/01/11 17:40
I tried to buy concert tickets on the app during pre-sale because using the app allowed you to enter the pre-sale. The app had many glitches and did not allow me to click the final &#34;purchase tickets&#34; button on my original order. I had to exit out of the app and try again losing the tickets I originally had. The second time around, the &#34;purchase tickets&#34; button was still acting weird, but eventually worked. The next day I looked at my credit card statement and found that I had been charged for two sets of tickets when I only intended to buy one set. I had to call live nation and found out that I was unable to get a refund and reselling the tickets through live nation was also not allowed for this concert. I had to submit a special refund request, which will take up to two weeks to be responded to. This app is clearly not ready to be used by anyone. The developers need to fix the bugs so that no one else has to deal with this mess. I would recommend waiting and using the actual website because this app doesn&#39;t work.
Fee????
by Alex, Ariel,& Ashley on 2019/03/03 19:08
The process was horrible! I tried to purchase ticket for over three hours on three different devices! I kept getting the notice that my order couldn’t be process on my device and to try another device. I got this prompt on three devices, until my order finally went through on one of the devices. I ordered 4 early bird tickets @ $15 ea. My total was $106????? So fees were almost equal to cost of tickets?? My problem with this is that there is not a review page that outlines what I am paying in detail for prior to placing an order. $15 per ticket + fees is NOT an acceptable disclosure. You charged my card without explaining the fees????? I will look into this from a legal vantage. This has been the most unprofessional purchase process I have experienced in a very long time. I tried to call ticket master during the three hour fiasco and the automated system stated there was unusual high call volume and to call back at another time. For three hours, this was the answer from ticket master. This is ridiculous!
Could not get past the loading page.
by MLG2282 on 2019/05/21 13:27
I bought tickets online with my computer through live nation website. Their company’s only free option was to have mobile tickets, email wasn’t even free. Purchasing the tickets was just fine, and I created an account. Everything worked on the website. I downloaded the app and could not get it past the pulsing LiveNation loading screen. It kept saying that there were connectivity issues even though I was on WiFi and I also date data. Like everyone else I tried turning on location settings, excepting notifications, but nothing worked. The app is useless, and does not work. If you purchased tickets through them log in and text the tickets to yourself then screen shot them to make sure you have access to them. Developers really need to fix this app because the company is fine. My suggestion though would be to have your tickets mailed to you until they get their app under control.
Can’t open app- for 40 minutes still!
by T'Bsco on 2019/07/02 01:53
Yes I am one of those so called idiots that give it a one star because this is the worst at App I’ve seen in a long time! I purchased tickets and then they tell me to view my tickets on the app and I’m still trying to open it I can’t get past entry a city and a very known city that is in San Francisco and my iPhone and iPad sync everything at all I do is download apps and make purchases all the time and now I’m stuck in some weird app twilight zone just trying to get in to view my tickets so I guess now I got to go old-school and get on a computer to view something? And I can’t tell you how many times the live nation app even getting Start it told me I’m on the wrong device? Are you serious? So I’ve uninstalled and reinstalled called and checked My settings and all of that and now I’m at 50 minutes and still not able to get past the first two props in the app like it’s frozen. So ONE STAR!!!!!
Very poor purchase process
by One Down on 2019/03/13 14:29
It seems like there’s always anger at the end of a Ticketmaster or Live Nation purchase attempt. I tried an hour ago to get the tickets I just purchased. Strangely they’re the exact same seats that I kept selecting and was told by the app weren’t available. The next time it would refresh the seats, there they were. This was a new failure. But it’s always, and I do mean always, something.
Terrible app speed, seating & price
by Sam27407 on 2019/04/14 19:12
You have to screen shot your ticket before the show because the app won’t load the ticket when you get to the concert. Almost wasn’t able to get in because the app wouldn’t load my ticket. If you pay for lawn seats apparently people who bring chairs have liberty over people who stand and you aren’t allowed to block their view. I was threatened by the live nation security that I would have to leave the concert if I didn’t move out of the persons field of view so they could sit and watch the concert. I had to stand on the side walk while they had 5 feet of empty grass in front of them. Also the ticket price goes up $20 dollars from the original price you see. It doesn’t say it but you are paying for parking in each ticket price so make sure everyone that buys a ticket is driving to make it worth it.
Mobile Ticket Entry
by ChickBre on 2019/03/19 19:55
So I purchased tickets via web and after several issues (re-entering a stored credit card 4 times that I’ve used several times in the past to purchase tickets successful was the highlight of my experience) I received an email stating I must use my mobile ticket, no printing blah blah blah so hey why not download the app. So I did. Now going on four times because each tome I do, it just brings up a pulsing live nation logo. And then nothing. I’ve tried accepting notifications and allowing locations. I’ve tried off WiFi, on WiFi. I just want to add the ticket to my wallet so it’s easy access and there’s no option on the mobile web page (which is junk FYI) and the app doesn’t work. Maybe don’t demand mobile ticket entry if your mobile interfaces are horrendous.
Terrible App
by mbdblue on 2017/10/10 17:45
I purchased app-only tickets using my computer, but the app would not take my LiveNation login. I tried numerous times and I know that my login was correct because I had just used it to buy my tickets from the computer. Since the app says it will take a Ticket Master login, I finally just tried that and got into the app but NO tickets showed up. After 30 minutes with customer service and no way to resolve this, they finally agreed to mail me my tickets free of charge. Thankfully there&#39;s time before my concert!! EVERY concert should allow a print-at-home free option, not just an app-only free option. That is RIDICULOUS! Don&#39;t ever do an app-only LiveNation purchase...you&#39;re likely to get to the concert without tickets. So many other bad reviews here. Don&#39;t trust the app.
Confused? App cant be this bad!
by _SAMiAm_ on 2019/06/25 06:44
Ordered tickets online. Followed directions, download app to sign in and view tickets. Well, downloaded app, and only screen I have access to is “find events in your area”. My only option is to type in my city/ state, which I did. Nothing. App wont allow me to click on the location or “select”. Nothing. So I’m stumped. Seems like a glitch possibly. I went through the LN website on laptop and selected “view mobile ticket” in which a text was sent w a link to my tickets, thank gosh! I screen shot the tiks just in case any funny business happens on the day of the event. But as far as pulling up the tiks on the app.. no clue ?! And they also suggest to add them to your apple wallet ... again no clue what to do. Tried many times and it never worked.
0/5
by Holly Portier on 2017/09/25 20:20
Purchased tickets through a web browsers and decided to do the mobile ticket instead of printing since that is the easiest as i’ll have my phone on me for the event. When logged in after purchasing, the tickets were not loaded. I figured they’d need to be processed- and it did. When I logged in later, they were there. GREAT good stoked for the event, everything is chill eh? NO everything was NOT chill when I opened the app 3 hours before the event to find the tickets no longer there. Nothing worked- tried everything possible (refresh, sign out, delete and redownload app, get it from the confirmation email, etc) My friend was able to log in and get a screen shot of them- finally after 3 hours of panicking. Will not use again.
Ticket Scammers
by qawsedrfrgth on 2019/05/01 14:32
Gone are the days of just signing in and buying tickets - with multiple presales and even even more price tiers, it’s hard to even know what you are looking at when you are buying tickets. I am especially irked by platinum tickets sales - I have to pay 2x as much to get a good seat now? Plus you never know when they will release what tickets, live nation won’t tell you this because they want to sucker you into paying more for tickets. The other big issue now is that they are having the fan resale / verified tickets - Just another way of scalping. And who and what is really driving this ? I’ve been going to concerts for over 30 years and am totally disillusioned at how far this company can continue to sink.
Worst time trying to buy tickets
by really unhappy buyer on 2019/05/01 18:59
I tried to buy tickets using my computer but it wouldn’t let me. It said to use a different device when I tried to order. So I got the app on my iPhone and tried to purchase. Had a hell of a time trying to complete my order. I kept pushing Buy but nothing. So instead of using the auto fill I manually typed out my info, about 20 minutes later, and finally was able to make my purchase. The fact that it wouldn’t allow me to purchase using my own computer seemed a bit weird. I have been to many concerts and bought many tickets but this was the hardest it’s been to purchase tickets. I will buy from Ticket Master next time.
Glitchy as all hell!
by Punktruk on 2019/03/13 17:54
I first tried purchasing the tickets to a pre-sale using the website. But the website wouldnt let me finish it would get stuck on a modal saying &#34;We apologize. We are unable to complete your request on this device.&#34; So then I downloaded the app, and was able to actually get to securing the tickets but I wanted to paywithmy rewards points. It guided me through linking the account but it went to the website (outside the app) which would get stuck after the &#34;Activate&#34; step. I ended up having to go on my computer to link the Thank you rewards manually to my Live Nation account, so I could go back on the app to complete the unholy process of purchasing my tickets.
Awful purchasing experience
by daddy1101 on 2019/10/08 23:25
I was forced to use the mobile app to purchase tickets after the web site failed to perform one of the most basic functions of e-commerce. The app seems to have been designed to fail nearly every accessibility metric possible. The color contrast is abysmal, the text size miniaturized, even for mobile devices, and the navigation was clunky, tedious, and seemingly intended to dissuade users from purchasing tickets. I’ll consider other entertainment options in the future. This was an aggravating and disappointing experience that furthers the reputation that Live Nation has earned for being greedy, usury and unconcerned with quality.
Complete waste of time
by krististam on 2019/05/01 12:42
Tried to create account, it wouldn’t go to next page. No matter how many times I clicked on continue button. All the boxes were checked so it wasn’t my fault. I even tried 2 days later thinking server may be down. It also said I could log on with my Ticketmaster account. Tried that and it just kept spinning. Finally my husband tried to download the app. Same thing for him. Useless if I can’t order my tickets for the app!!!!
Live Nation Rocks!
by Ma Reen on 2019/03/22 17:12
This is the first time I used this app. I have been a Live Nation fan for many years. In the recent past when trying to purchase tickets I have fell short because of scalpers. This time with the app all worked out well. So excited for this benefit concert! More so because I am a pediatric nurse and this is for such a good cause!
Just BAD Website Experience
by LN Victim on 2018/10/11 19:10
Seems they hook you in with the pre-sale, you go through the purchase than they say, “It’s not you, it’s us.” and kick you out. Then the next time I went thru purchase and there was still time on clock and they said somebody beat me to it. The THIRD time I was on, I saw the seat I wanted previously (the one they said someone beat me to). The fourth time my credit card was declined. The fifth time they said I couldn’t use same device so I had to use my phone. I used the same credit card they said was declined previously and that finally worked. The games these monopolizers use should be stopped. OMG! Absolute BS.
Password Issues
by Hdyehvfbvyhgsvggsgg on 2017/11/06 16:54
If you have an old live nation account with a password that doesn’t meet their current password standards, you cannot login on this app. I’ve had an account with an all alpha password for a awhile. Works great on a browser. Installed this app amd it says “enter a valid password”. So they are checking password format BEFORE bothering to see if that really is your password. I know because I changed my password on a browser (had to conform to new format) came back to the app and it works fine.
Wow this site need help multiple issues !!!
by Sparky 4444 on 2018/08/02 02:10
Multiple issues can’t get CC’s to work have to put in multiple cards. Screen that says you already have used/ entered that card. But I can’t pick it to use. Can’t find camping tickets for Dave Matthews Band in the Gorge. Having to go between live nation &amp; ticket master wed sites. To find tickets I want. I called the support line, they told me to use google chrome. Not much better. Tried calling in to buy over the phone. Got hung up on every time (4) times. All this caused me to have to pay more for my tickets as prices went up or not available &amp; having to buy resale tickets.
Huge glitch made my unable to buy tickets
by VZ104 on 2019/01/31 15:50
Presales went on sale at 10 am est on the app and when I loaded onto the app at 9 am EST it said tickets weren’t on sale until 10 *CST* and made me wait over an hour longer. All my friends were able to get tickets but the app literally would not let me get through and just kept showing me a countdown. Finally at 10:45 am, 45 minutes AFTER the presale started, the app notified me the sale started. When I loaded into the app, tickets were all gone. Garbage app with garbage developers who clearly don’t know how to write a simple counter and notification system.
Pathetic Experience
by Deej613 on 2019/04/05 15:32
I was in queue for Luke Bryan tickets before sale time and got 2 tickets. Right before paying I am notified I must update my password. I’m on a time limit of 2 minutes according to the timer on my page. I tried to update; no email received to do this. After waiting 7 minutes I finally get the email. I lost the first tickets and 2 more attempts were failures. Fourth attempt finally resulted in tickets purchased. Right now, I am so angry and upset about this experience that I doubt if I use this service again. Just makes me sick to my stomach thinking about it again.
New update doesn't work
by Curbthrasher on 2018/04/22 14:24
When attempting to view &#39;my tickets&#39; section app crashes immediately every time. Edit. App let&#39;s you now view your tickets giving you a false sense of hope. When you get to the venue and the app is so over loaded that you can&#39;t login good luck! Had to resort to using my credit card to access my tickets manually with the venue. Luckily I had it with me. Take your credit card because this app will fail just like live nation. What is so hard about printing tickets? For the $30 in fees I paid I can&#39;t get a ticket that costs $0.10 for you to print?
Select Card Payment Error | LOST TICKETS
by Sosad341 on 2018/05/15 15:56
I tried twice to purchase tickets today for a concert. It let me enter in my card information and billing information and told me that I had to select a card payment type! I tried several times to select a card payment and was not promoted with any options! I am extremely upset! I missed not one but two opportunities to buy really great tickets. Please respond with a way to fix this issue.
Like the app, Hate the site!
by play_more on 2018/12/03 16:30
I like to purchase concert tickets using my laptop so I can pick and choose and compare seating. Much easier to do when not using your phone so you don’t have to hunt and peck. The app was good but the website horrible. The app recognized my password but the website doesn’t know who I am, you would think they were written by two different developers! Very frustrating experience while you are trying to get tickets especially during pre-sale.
I typically only use this!
by DMC102681 on 2018/08/10 14:05
Been using this since its inception. It&#39;s amazing! Very user friendly. Maybe a few tweaks here and there (applying gift cards, on-time sale!!!) There is a lag time of a minute or two. This...makes getting the good seats harder...or more expensive. I have faith you&#39;ll address these issues. I give it 4.5 Stars!
You Oughta Know
by Willadino on 2018/09/21 15:10
Live Nation is always the best!!! They safely maintain your information and when you are interested in an upcoming show they alert you when tickets are on sale and then it literally takes you a few minutes to make a purchase!!! 👍👍👍👍👍
Log in trouble
by MsMelie on 2019/01/19 16:13
I tried to sign up with an account and it said there was already account for my name. I forgot my password. When I requested to reset my password, the app said could not find this user. I had to set up a new account with a different last name to login. Other than that it was pretty easy to order tickets, but not so much logging in.
Not the best selection options
by LovesRealMusic on 2019/11/15 15:49
First it took way to long to place an order and there is no back feature. It would not let me login once I selected my tickets, I had to back to the beginning, login there and then go through process again. Also I was not able to select my own seats, it picks them for you. My husband is 6’6” and sitting in a middle seat is not an option! Finally got my tickets but not fully happy with location. Oh well!
Wouldn’t show my ticket
by TTYL.DAV on 2018/07/21 18:27
Bought tickets for the G-Eazy Endless summer tour, and for a week my ticket had been showing up in the ‘my ticket section’ but the day of the concert came, I went, and my ticket was no longer there. I tried to the app, and online, and on both it wouldn’t show up. Thankfully, I still had my email showing I bought it, and was able to get it printed out. But, I recommend something like Ticketmaster or stubhub, but not live nation. I almost feel like my 1 star rating is too generous for this horrible app.
Help
by spike1932 on 2018/07/25 15:34
Terrible computer system. It took me two hours to buy tickets. Every seat I clicked on, it said that seat was taken and gave me another option. So I clicked on that and then it said that was taken and kick me back to my first choice. It kept kicking me between seats. So I pick another section and seat... same thing. After two hours... and calling... I picked crappy seats that I didn’t want because I was so frustrated. I only bought the tickets because my friend wanted to go otherwise, I would’ve said screw it.
Just Fix it JESUS!
by MJoiH on 2019/07/06 19:17
I don’t understand why you have to go through so much to use this app. I’ve looked on Twitter to see if Livenation actually helped someone fix the connectivity issue and nope. Seems like you just have to figure it out on your own. I’ve deleted/reinstalled, changed the WiFi, cleared the cache and still doesn’t work. TBH... what other app makes you jump through hurdles to use it in the first place? You shouldn’t have to do all that. I wish the developers would just fix the app already. 🙄
Not the best customer service
by Tim Zeebro on 2019/05/15 19:13
I’m not sure when “Live Nation” took over in-house sales but I’m frustrated that even though I’m registered and purchase tons of tickets from them all the time, I never receive preticket sales promo codes. It’s impossible to speak to a live representative over the phone - every time I press the option, it’s just hangs up on you. That and the fact that they jack up prices make this a ridiculous process to go through but unfortunately we’re forced to use them.
Useless
by ThisAppSucks01 on 2019/07/29 01:20
So I downloaded the app to buy tickets and I can’t get passed the live nation screen without it saying there is connectivity issues. I’m connected to WiFi and everything else works fine so I don’t understand that. I’ve checked to make sure my phone and everything was updated and I tried erasing the app and re-downloading it. I also tried restarting my phone but nothing works. My friend has the app and has been able to actually use it, but I’m not impressed at all!
My tickets not showing
by jules9916 on 2017/09/25 19:47
It shows I have no tickets even though I have 2 upcoming events. I tried to refresh and I tried signing out and signing back in and still nothing. The app also never saves my favorite venue or artists I choose.
Best app!
by uthe1997 on 2019/04/14 16:54
I checked the prices of other apps or websites that said they were cheaper and easier and honestly can say after buying more than 5 tickets from you guys for different concerts I’ve never had a bad experience and your by far the cheapest!
Perfect and easy
by ayyeeejesssicaaa on 2019/04/27 04:33
I used this app to go to my first concert in my life and the app made it so easy and convenient. The prices are really affordable and using my phone as my ticket is amazing since all I have to do is show them my ticket on my phone and it’s all good.
Payment page colors is confusing
by zknox on 2019/09/12 19:19
You almost lost a sale because I couldn’t figure out why I couldn’t complete my purchase. Apparently there was a pre-filled space in my zip. If the colors on the page weren’t red and black, the minimal red text notifying me of the issue would’ve been readily apparent. Please take back through UX and fix. The payment page is terrible UD.
Terrible user interface on iPhone app
by SamBradleyTN on 2019/05/03 04:11
I’ve never had so much trouble with an app. They need to fix the coding so that users can actually see the line the cursor is on. Constant battle to figure out what the app wanted because it doesn’t pop to an area the user can see. There’s a lot of scrolling and Easter egg hunting in this app just to fill out forms- very unnecessary. And the fact you need a “computer”to be able to print at home as opposed to a phone ? Are you kidding me? Get it together live nation.
Live Nation & Ticketmaster have great ticket buying apps.
by Bubba the Road Dog on 2018/08/16 22:55
Live Nation and their Ticketmaster both have excellent phone apps and I use them both often .... however, they sure charge a lot of money in various service fees and extra charges. Oh well, everybody has to make a profit.
Great
by Buckeyes Forever on 2019/05/19 23:41
This is the 3rd time I have purchased tickets for this venue on this site and I’ve had nothing short of excellent service and overall experience. Keep up the great service with the customer in mind. I highly recommend to everybody!!
App crashes when trying to view tickets
by DisappointedDan12345 on 2017/11/07 13:50
Just re-downloaded the app when I purchased tickets for an even through live nation, expecting to be able to download my tickets into the iphone wallet (which the app claims to be able to do). However, once I logged into my app it showed the tickets in there, but when I try to view them the app crashes every time. Thankfully I had the option to print the tickets for free because the app is utterly useless!
Can't purchase tickets
by KyMo5526 on 2019/07/28 11:17
Not sure why a ticket company would create an app if you cannot purchase tickets through it using a mobile device? Upon a ticket window opening this week, I accessed the app and selected my seats only to get an error message telling me to try another device, like a desktop computer. I did not have my home computer with me and had to call my husband at work to buy the tickets as we were afraid they would sell out.
Need to improve the ticket purchasing programming!
by Funburned on 2019/02/08 15:25
Every time available tickets came up I had to select and was informed that another fan he got the tickets… I had to cycle through about 100 times before my request was taken… The queue system should work better than that. It shouldn’t even give options if tickets actually aren’t available and someone else is in the queue.
Annoying user experience
by Reese Robinson on 2019/10/14 16:08
The app was working fine a few months ago. I purchase concert tickets often so I use the app frequently to track my favorite artists in my area. But the recent update makes me reselect my city every time I open the app. I already added my city to my profile so this appears to be a glitch. It’s annoying.
Love the app.
by Tee Thomas on 2018/08/03 01:34
Love the app. It’s very Convenient. I DO LIKE THAT THE RESALES ARE CO-mingled with Regular tickets. I hate when you’re searching for seats that its confusing because you see the resale ticket holders &amp; the regular “original” prices together. I absolutely hate that part. Perhaps there’s should be two different tabs where these categories are separate.
All in tickets
by katecoss215 on 2019/05/01 21:56
Trying to see all the 20 dollar all in tickets in my area is a pain. Some aren’t coming up on the list and I have to search them individually. I know there are artists I wanted to see that I am forgetting about so I guess I won’t be purchasing as many as I wanted to. I am not the only one who notices the same thing! Very annoying
Worthless for pre-sales it seems.
by VdevoV on 2019/09/12 17:41
Screen kept going white the moment I touched the screen, after I “left” the waiting area. Didn’t allow me to do anything. Uninstalled and reinstalled the app during this, but same issue. I left that white screen sit for a few minutes (to see if it’d ever show anything) while I went onto a friend’s computer and was finally able to get tickets through a normal browser. The app was worthless to me.
Rating Trends
225,78,86,115,159,196,212,161,99,67,93,126,146,162,127,63,68,79,116,158,157,133,85,108,104,130,137,168,112,67,77,103,116,161,188,113,0,110,92,106,176,156,104,57,64,73,101,143,158,94,62,70,108,137,232,338,172,112,127,148,110,179,220,159,94,91,94,103,311,239,134,83,61,78,63,73,80,93,62,108,94,133,111,274,185,101,155,127,455,391
All Versions
4.0
81,412 total
 5
67,656
 4
7,351
 3
2,292
 2
945
 1
3,168
Current Version (5.3.1)
4.0
77,353 total
 5
65,976
 4
7,039
 3
2,055
 2
691
 1
1,592
Version History
More...
Screenshots
Search Visibility
App name
Live Nation – For Concert Fans
Description
Elevate your live music experience with The live nation app. From the moment you buy your tickets to the day of show, get all the info you need, all in one place. Check out the features: • Never miss a show — Buy tickets anytime, anywhere • Stay in the know — Get all the latest concert and venue information • Skip the line — Password-free, in-app presales • Don’t miss a beat — Order food and beverage at your seat* • Go paperless — With mobile entry, your phone is your ticket* • Offline mode — Access and view your tickets when network connection is slow or limited • Share tickets with friends— Buy, sell and transfer Ticketmaster verified tickets *at participating venues
Too many issues
by resound01 on 2019/12/12 18:51
Lots of error messages. Had to get back in queue a dozen or more times. Fix it please!
Great App!
by The Star Guard on 2019/12/12 16:21
The App was easy to get and understand. I was able to purchase my tickets quickly because the pre-sale had good seats fast. “Live Nation Rocks!”
App needs work is an understatement!!
by Gratefulgrl on 2019/12/12 10:24
The live nation app is slow and runs terribly reloading on a hundred different pages and then kicks me off a hundred more times get you act together or you will constantly loose customers
Website purchase failed on browser
by steve akimbo on 2019/12/11 16:28
If jjjhbvdgnmjfcrjnf
Inconvenient
by Mskrauss on 2019/12/11 15:29
What is the purpose of having an app if I have to enter my log in information every step of the process!?!?
Love this app
by stephpeck on 2019/12/10 20:02
Convenient and user friendly. I buy a lot of concert tickets and often times the prices are cheaper than other ticket websites. Love this app
Horrible experience
by abc Rudd hgvbjcc on 2019/12/10 19:30
The app is very slow and it took nearly 30 minutes to make a purchase
Ticket vouchers?????????
by Jake joey on 2019/12/10 18:27
They don’t want you to use these vouchers EVER!
Online tix sales
by Sheets family on 2019/12/09 16:19
App works great- easy to understand &amp; get your tix. When you select top seats, the app should put them in order of best seats NOT make you search thru the list.
Could Not Use Reward Code
by Linda G 65 on 2019/12/06 16:33
I had a $25 reward code from the Live Nation Sound Board and it would not apply it to my ticket purchase. Very disappointed!!
Tsmith
by Jet Fixer on 2019/12/06 15:15
Very slow and confusing switching windows
App is infuriating
by caitstock on 2019/12/06 06:34
That is all
Glitchy & Terrible Bait & Switch
by b_rad 4 ever on 2019/12/02 16:40
Had a coupon code from FB &amp; made 5attpts to use it&amp; the app &amp; the website froze. Can’t even read their review because the letters r invisible! I have an iPhone X with. Edison service so, before u say it’s my phone or service, that’s not the problem. Would h I’ve used stub hub a million times - never a problem. Would have upgraded my seats for the concert had I been able to use the 1/2 off coupon code.
Waste of time
by Disc0very on 2019/12/02 15:23
Think its pretty stupid that i have to download this dumb app to save one ticket to my apple wallet. Waste of time, im just going to delete it after I get my ticket. Like what is the reason for making me download your dumb app
High fees
by Boudk005 on 2019/12/01 09:06
Ticket mater and live nation rip you off. I now use AXS for tickets. Fees fees fess 20.00-50.00 in fees that’s another ticket!!
Service fees are outrageous
by VellyVell775 on 2019/11/29 16:37
Extra fee on top of the tickets almost half the price of each ticket it self. Horrible.
Reliable
by CandieRox on 2019/11/24 00:21
I like this app a lot, I enjoy it being connected to Bandsintown. Having to type in my location just to access my tickets gets annoying, but it’s my only complaint.
Buggy
by Ploppadiddle on 2019/11/21 18:29
Maybe it’s because too many were in que, or there was some sort of log jam of data. But dannng. When you’re trying to get good seats..it can be frustrating.
Fix it
by AlzC on 2019/11/17 03:58
The app now makes you put in your location every time you open it. Should just remember an entered location or prompt when you search for events. So annoying to have to renter superfluous info every time.
Issues with stability.
by thomas32140 on 2019/11/16 19:19
App repeatedly freezes while in use, typically while entering text or navigating to a separate page.
Not the best selection options
by LovesRealMusic on 2019/11/15 15:49
First it took way to long to place an order and there is no back feature. It would not let me login once I selected my tickets, I had to back to the beginning, login there and then go through process again. Also I was not able to select my own seats, it picks them for you. My husband is 6’6” and sitting in a middle seat is not an option! Finally got my tickets but not fully happy with location. Oh well!
Recent Purchase
by livedrich on 2019/11/15 13:53
App was glitchy, kept freezing and giving me error messages.
Livvvvveeeee nationnnnnn!
by i420drillomasta on 2019/11/15 11:02
Yaaaaaaa
Payment method
by AVF26 on 2019/11/14 21:02
I was not able to pay using PayPal and I am very disappointed and aggravated about this.
Not responsive
by alpha0172 on 2019/11/14 14:57
I had to try at least four times to purchase tickets. When I hit the “place order” button nothing would happen. I eventually started all over like I was a brand new customer without my username and password and then was able to get in and purchase tickets.
System Freeze
by Old_Cranky_Dude on 2019/11/13 21:20
Mobile app repeatedly froze - which lead to tickets ‘not available’. Not impressed at all.
Not working with ios 13.2
by crewsnana on 2019/11/12 03:42
App not working with ios 13.2 Just turns completely black.
Pop ups in the way
by Mr a hits on 2019/11/11 23:32
I used a stored login and password, then the password disappeared when I hit DONE. When entering the state for the credit card, I entered 3 different states before I meticulously worked to scroll the tiny window to my state. I got my tickets just in the nick of time.
Show us the seating chart
by jneua15 on 2019/11/11 03:03
The app is great but we want to see venue seating info
3.5-4/5 stars
by Farnicle on 2019/11/09 02:11
Great app, convenient and easy to use. Needs some updates like auto as seating charts, better info on start times and opening bands.
Great app
by JackandNan on 2019/11/08 20:17
Great app - Quick &amp; easy to use
Glitches everywhere
by No agendas freedom for all on 2019/11/08 17:49
I
Easy to Use
by Wyngate0853 on 2019/11/08 17:38
The App has really improved. Very easy to use
Not user friendly
by Stancedeg6 on 2019/11/08 14:28
I went to get tickets online and when creating an account there was no response on the app to my click to verify my account. When attempting to finalize my ticket purchase, the site became unresponsive again. This happened 4 different times trying to get tickets
Slow
by GetRitchie on 2019/11/08 02:45
Slow keyboard recognition. App not loading during presale code input. Checkout did not recognize my auto fill and issued an error code “you must select a payment option” after 2 attempts. 3rd attempt with typing all info in worked. Wish it would just remember my account info for speedy checkout. Nonsense that it doesn’t connect to apple wallet or Apple Pay.
Crashes
by Disneygoob8734 on 2019/11/06 01:43
Since The new Ios came out this app. judt turns to a black screen
Password nightmare
by DevinOneLove on 2019/11/05 15:22
Took me an hour to buy tickets and I had to set up an entirely new gmail account to do it. Was almost impossible to give you my money for a show..
Great
by Benny Labey on 2019/11/05 00:50
Love it. Use it
Site is very difficult
by Differentways on 2019/11/01 20:54
Freezes a lot, asks for lots of info that takes time and with freezing run out of time and lose the tickets.
App tickets purchases
by philly 2112 on 2019/10/31 04:06
Always is to use &amp; fast!! Live Nation always trying to stay above the rest.👍👍👍👍alal
Live Nation App
by vg4600 on 2019/10/26 23:36
Would like to see seat option selection as if I was looking from my computer.
Incredibly sluggish
by timfx on 2019/10/26 14:25
Buggy and slow. Been spending the past 1/2 hr to buy some tickets, still to no avail.
Payment options
by dpalma78 on 2019/10/26 02:05
The link didn’t work for PayPal
Tell the palace to update
by Dragonebone on 2019/10/26 01:07
You really need to tell the palace to allow individual seat choices!
Needs a lot of work
by Graymom214 on 2019/10/24 16:25
This app needs a whole lot of work. Every single time I use it I have to reset my password because it freezes on me when I get to the log in screen. I end up having to delete the app and reinstalling it as well.
Great sight
by Danceangle on 2019/10/24 14:28
Love live nation
Wasted app
by unkown missing on 2019/10/22 23:41
App wasn’t necessary
Needs improvements
by leobraga69 on 2019/10/19 14:56
Lots of flaws
Ok
by albone59 on 2019/10/17 18:06
It makes it convenient to purchase tickets. What I don’t understand and probably never will. Is the service charges. My tickets at face value are 110.00 but it ran another 52.00 in charges. That’s why I didn’t give 5 stars.
I just brought two concert tickets
by Princessdeeanuh on SnapChat! on 2019/10/17 13:25
I am going to the Summer Walker and Brent Faityaz shows all thanks to this app. It’s easy and gives me the latest updates on tours and shows. I love it
Couldn’t link my citi thank you points
by Nobody! on 2019/10/15 23:15
I was not able to Link my thank you points with live nation you guys need to make it easier
Live Nation
by KAMOZO3 on 2019/10/15 05:58
Overall great app never had any issues but the only thing I wish they had like seat geek was showing a view of your seat (sitting perspective) but otherwise a great app
Annoying user experience
by Reese Robinson on 2019/10/14 16:08
The app was working fine a few months ago. I purchase concert tickets often so I use the app frequently to track my favorite artists in my area. But the recent update makes me reselect my city every time I open the app. I already added my city to my profile so this appears to be a glitch. It’s annoying.
Lengthy process
by jfriver on 2019/10/13 19:40
It took me about 25 minutes to buy my tickets.
Let’s hope I still have tickets
by Ashbray on 2019/10/11 00:10
I bought some tickets back in July in preparation for this weekend. Kept the app because it wouldn’t email me a copy of tickets. Logged in today to see my tickets available just before they completely disappeared. Haven’t heard back from customer service yet. Let’s hope I have a copy of tickets at will call and still have parking.
Mobile App quirk
by Love My Pillows on 2019/10/10 20:59
Mobile app is fine albeit pretty small unless you have a ginormous phone. I had to “place my order 4x until I realized you have to pick your payment type AFTER you put your card number in. That was a little frustrating. Otherwise it was pretty easy to use.
Surcharge
by cmimnaugh on 2019/10/10 00:48
The surcharge is way to high
no reason for this app to exist
by shupah on 2019/10/09 19:42
why tf can’t they just send you a pdf of your ticket. this app is a PITA.
Awful, useless, so exhausting
by Üser14 on 2019/10/09 17:38
I am actually giving up on trying to get this to work. Missed the sale because the app didn’t work, nonexisting customer service. Do better, Livenation.
Glitchy texting
by ModTiques on 2019/10/09 15:06
I had a lot of trouble going back and forth from my sign in email to my password box. It just would allow me to type in the password for some reason. Thanks
Awful purchasing experience
by daddy1101 on 2019/10/08 23:25
I was forced to use the mobile app to purchase tickets after the web site failed to perform one of the most basic functions of e-commerce. The app seems to have been designed to fail nearly every accessibility metric possible. The color contrast is abysmal, the text size miniaturized, even for mobile devices, and the navigation was clunky, tedious, and seemingly intended to dissuade users from purchasing tickets. I’ll consider other entertainment options in the future. This was an aggravating and disappointing experience that furthers the reputation that Live Nation has earned for being greedy, usury and unconcerned with quality.
Too much fees
by tnt1207 on 2019/10/06 23:03
Too much money for fees set the ticket price higher
What an annoying transaction!!!
by MUA Bella on 2019/10/06 17:21
Don’t know what’s up with the app but my goodness it took forever!!!!! didn’t let me sign in, tried resetting my password, never sent me the link to my email, wouldn’t connect to my PayPal at purchase.... What a difficult transaction jeeeez
User friendly
by krmcdm on 2019/10/03 14:07
Easy to use and very convenient! Love being able to purchase tickets in presale!
Tickets
by amourdaiiii on 2019/10/03 03:26
Awesome service ! Easy and fast
Slow
by Whearst3 on 2019/09/30 16:50
Hire some tech people. Good shows crappy mobile app.
Cumbersome
by Zealfish on 2019/09/30 16:03
Just a pet peeve errors off screen and due to issue with data selected from drop down lists. Also, that red text on black, whew!!!!
Not working
by niquee222 on 2019/09/28 03:38
Can&#39;t search artists says to try again
Now working
by Grt4ft on 2019/09/27 01:08
This app is no longer working since I installed an apple update. It keeps saying that there’s a problem and try again.
Clunky and frustrating
by Imaween on 2019/09/25 19:08
Using iPhone X. Very frustrating experience. Non responsive site, clunky and buggy. Hated it.
App needs work
by KutKut on 2019/09/25 15:15
The app is terrible. Crashes in the middle of ticket purchases.
Exasperating
by TheeDoktor on 2019/09/21 17:39
Terrible service, a needlessly confusing interface, and an arcane purchasing system that finds a new way to confound me every time. Terrible customer experiences: that’s what virtual monopolies are for! (And Ticketmaster/LiveNation have locked down a monopoly on major live event ticket sales... not that anyone is ever going to do anything to fix it.) And, hey, developers — one of the main reasons I have an app loaded on my passcode-locked phone is so I don’t constantly have to log in again every time I make a purchase. This is the only app I use where this happens. And every time I forget, BECAUSE NO OTHER APP DOES THIS. So I end up having to try to log in when the system is jammed with other purchasers, so my attempts to type in my email and password are glitched out, with each letter taking painful seconds to appear as I wonder if I am going to lose my tickets / place in line. Yes, your checklist for purchases tells people to make sure they are logged in —but if the app doesn’t offer a simple, intuitive way to do this before it’s jammed up during the On Sale period. How is it possible that this thing has a 4+ star overall rating? When 3 out of the top 4 reviews are 1-star? What shenanigans are afoot here? I beseech you.
Love It!
by RYDER387DTS on 2019/09/21 03:23
Easy to use! I love to!
Love the app but
by Wcee23 on 2019/09/20 19:17
Every time I try to purchase a ticket or view seating I always just get a blank screen I’ve tried re installing updating ect and still gives me the same page
Love 🖤
by Kaylynnallie on 2019/09/20 04:53
They should add Apple Pay to the payment options ❤️
Pricey Fees
by The Katmere on 2019/09/20 00:17
Ticket price plus the pricey fees is ridiculous.
Too Easy
by Daniel LaGarce on 2019/09/19 17:53
The Live Nation app makes seeing your favorite bands easy, actually too easy. It is a one stop shop for any band, any where.
App doesn’t work. Blank screens
by jessaronson on 2019/09/18 17:09
The update two weeks ago is garbage. The app is nothing but a blank screen now. I can’t access presales that are only available on the app. Missing out on these experiences is the antithesis of what this app should be.
Easy Tickets
by Mitch1949 on 2019/09/17 17:19
Live Nation provides any easy and efficient way to purchase tickets to a favorite venue and event
P. Campbell
by P E Campbell on 2019/09/17 11:42
I love the convenience of having one place to go for all my purchases and I’ve found trust in LIVE NATION. I started using another site and remembered LIVE NATION and the tickets ended up being cheaper. Yasssss😂👏🏽
Voucher code
by jade._.gallegos on 2019/09/14 16:58
My voucher code didn’t work. it was for $20.
Live Nation Rocks
by Super snout on 2019/09/14 01:53
Live Nation makes EVERYTHING so much easier!!!! stoked!
Horrible process!!
by MavidDG on 2019/09/13 20:16
I don’t like the new format. Very difficult to get tickets. You need for it to be quick. I don’t need to add my location every time.
Sign In Ahead
by naomicanfly on 2019/09/13 18:59
It took me so long to sign back in to my established account I ended up in the balcony. OTP for a locked account delivered via email by sender “Ticketmaster”. New password needed. Verify phone. Etc... I guess everyone else knows Live Nation/ Ticketmaster is the same thing when trying to find the confirmation email? Grrr...
All good
by agirlnamedbri on 2019/09/13 05:01
Just a little laggy
Payment page colors is confusing
by zknox on 2019/09/12 19:19
You almost lost a sale because I couldn’t figure out why I couldn’t complete my purchase. Apparently there was a pre-filled space in my zip. If the colors on the page weren’t red and black, the minimal red text notifying me of the issue would’ve been readily apparent. Please take back through UX and fix. The payment page is terrible UD.
Worthless for pre-sales it seems.
by VdevoV on 2019/09/12 17:41
Screen kept going white the moment I touched the screen, after I “left” the waiting area. Didn’t allow me to do anything. Uninstalled and reinstalled the app during this, but same issue. I left that white screen sit for a few minutes (to see if it’d ever show anything) while I went onto a friend’s computer and was finally able to get tickets through a normal browser. The app was worthless to me.
System was tied up
by Jencarv on 2019/09/12 14:20
I had to by my 3rd choice for seating because your site kept kicking me out.
Great App
by 3sibes on 2019/09/11 18:26
Easy to use and you get pre-sale
Eehhh
by Queenofthedraw on 2019/09/10 01:40
App is not very user friendly. Search for tickets is lagging, no ability to search by map of venue, etc. I expected more
Won’t load at all
by nickname_? on 2019/09/09 19:08
The tittle screen w/the pulsating name of the app is all I’m able to access. Please fix this problem I just want to check on my tickets for next month.
NutShellT
by NutShellT on 2019/09/07 23:02
Concerts and convenience Just wanted Vip x3 so I need to be faster or notified. But looking forward to my shows ♥️ Rock On🎸💯🎼
App won’t open
by Sicws6 on 2019/09/07 11:40
Idk what’s happened but ever since the last update the app will not work on my phone. My phone has the latest iOS update as well. Any help would be greatly appreciated!
Not working anymore
by Stuvypox on 2019/09/06 14:36
Not working after most recent update 9/2019. Opens to a blank screen. Lamesauce
Waiting for tickets
by rockfan29 on 2019/09/06 14:24
Slow. Glitchy. Page kept resetting on payment page. Everything is already in red The they use a red error message. Confusing. Kept show tickets available the said someone beat me to it. If they’re in a que then don’t show them as available. 🤬
Concert cash redemption
by here4goodtime on 2019/09/06 13:23
I have concert cash yet there was no location to enter on payment page!
Wouldn’t take reward
by whateverfsf on 2019/09/06 00:53
Why offer me a $20 reward when your website won’t accept it? Thanks for nothing.
Purchase app , no good.
by no good , easier for customers on 2019/09/05 04:48
Just one of the worst experience buying tickets. It’s a service fee for each ticket ! Then password for this... It took me littlerly 3 days to finally purchase tickets... Just pitiful . My sister had the same issue. Tried calling ticket master but talk to a machine saying they can help me only if I purchased it ... which that’s what I was having trouble with in the 1st place. Very discouraged that I was not planning on buying the ticket. It’s 11:45 pm and took me over 40 mins just tonight to finally buy it ... Please before you respond to my review. Fix the issues mentioned below the get with me. Thanks in advance
Worthless. App doesn’t work after update
by xgrikfdyohg on 2019/09/05 01:01
Received update 9/4/2019. Now app will not even open. Blank black screen upon opening app. Absolutely worthless app update. Get your act together.
Simple & Easy to Use
by birdz walrus on 2019/04/26 04:36
I don’t know what kind of idiots write all these one star reviews either complaining about terrible purchase experiences or complaining about fees. I purchased tickets to two concerts within the past month and both purchases were very smooth. I mean, the one took a little bit of effort since tickets just went on sale, but that makes sense - of course a purchase is going to take some effort when other people are going for the same tickets you want. And EVERY ticket has fees, no matter what site, app, or show you’re seeing. But all in all, everything makes sense, and Id recommended using the app to anyone.
Exasperating
by TheeDoktor on 2019/09/21 17:39
Terrible service, a needlessly confusing interface, and an arcane purchasing system that finds a new way to confound me every time. Terrible customer experiences: that’s what virtual monopolies are for! (And Ticketmaster/LiveNation have locked down a monopoly on major live event ticket sales... not that anyone is ever going to do anything to fix it.) And, hey, developers — one of the main reasons I have an app loaded on my passcode-locked phone is so I don’t constantly have to log in again every time I make a purchase. This is the only app I use where this happens. And every time I forget, BECAUSE NO OTHER APP DOES THIS. So I end up having to try to log in when the system is jammed with other purchasers, so my attempts to type in my email and password are glitched out, with each letter taking painful seconds to appear as I wonder if I am going to lose my tickets / place in line. Yes, your checklist for purchases tells people to make sure they are logged in —but if the app doesn’t offer a simple, intuitive way to do this before it’s jammed up during the On Sale period. How is it possible that this thing has a 4+ star overall rating? When 3 out of the top 4 reviews are 1-star? What shenanigans are afoot here? I beseech you.
0/5 Doesn't work. Charged for duplicate tickets
by <3 <3 on 2019/01/11 17:40
I tried to buy concert tickets on the app during pre-sale because using the app allowed you to enter the pre-sale. The app had many glitches and did not allow me to click the final &#34;purchase tickets&#34; button on my original order. I had to exit out of the app and try again losing the tickets I originally had. The second time around, the &#34;purchase tickets&#34; button was still acting weird, but eventually worked. The next day I looked at my credit card statement and found that I had been charged for two sets of tickets when I only intended to buy one set. I had to call live nation and found out that I was unable to get a refund and reselling the tickets through live nation was also not allowed for this concert. I had to submit a special refund request, which will take up to two weeks to be responded to. This app is clearly not ready to be used by anyone. The developers need to fix the bugs so that no one else has to deal with this mess. I would recommend waiting and using the actual website because this app doesn&#39;t work.
Fee????
by Alex, Ariel,& Ashley on 2019/03/03 19:08
The process was horrible! I tried to purchase ticket for over three hours on three different devices! I kept getting the notice that my order couldn’t be process on my device and to try another device. I got this prompt on three devices, until my order finally went through on one of the devices. I ordered 4 early bird tickets @ $15 ea. My total was $106????? So fees were almost equal to cost of tickets?? My problem with this is that there is not a review page that outlines what I am paying in detail for prior to placing an order. $15 per ticket + fees is NOT an acceptable disclosure. You charged my card without explaining the fees????? I will look into this from a legal vantage. This has been the most unprofessional purchase process I have experienced in a very long time. I tried to call ticket master during the three hour fiasco and the automated system stated there was unusual high call volume and to call back at another time. For three hours, this was the answer from ticket master. This is ridiculous!
Could not get past the loading page.
by MLG2282 on 2019/05/21 13:27
I bought tickets online with my computer through live nation website. Their company’s only free option was to have mobile tickets, email wasn’t even free. Purchasing the tickets was just fine, and I created an account. Everything worked on the website. I downloaded the app and could not get it past the pulsing LiveNation loading screen. It kept saying that there were connectivity issues even though I was on WiFi and I also date data. Like everyone else I tried turning on location settings, excepting notifications, but nothing worked. The app is useless, and does not work. If you purchased tickets through them log in and text the tickets to yourself then screen shot them to make sure you have access to them. Developers really need to fix this app because the company is fine. My suggestion though would be to have your tickets mailed to you until they get their app under control.
Can’t open app- for 40 minutes still!
by T'Bsco on 2019/07/02 01:53
Yes I am one of those so called idiots that give it a one star because this is the worst at App I’ve seen in a long time! I purchased tickets and then they tell me to view my tickets on the app and I’m still trying to open it I can’t get past entry a city and a very known city that is in San Francisco and my iPhone and iPad sync everything at all I do is download apps and make purchases all the time and now I’m stuck in some weird app twilight zone just trying to get in to view my tickets so I guess now I got to go old-school and get on a computer to view something? And I can’t tell you how many times the live nation app even getting Start it told me I’m on the wrong device? Are you serious? So I’ve uninstalled and reinstalled called and checked My settings and all of that and now I’m at 50 minutes and still not able to get past the first two props in the app like it’s frozen. So ONE STAR!!!!!
Very poor purchase process
by One Down on 2019/03/13 14:29
It seems like there’s always anger at the end of a Ticketmaster or Live Nation purchase attempt. I tried an hour ago to get the tickets I just purchased. Strangely they’re the exact same seats that I kept selecting and was told by the app weren’t available. The next time it would refresh the seats, there they were. This was a new failure. But it’s always, and I do mean always, something.
Terrible app speed, seating & price
by Sam27407 on 2019/04/14 19:12
You have to screen shot your ticket before the show because the app won’t load the ticket when you get to the concert. Almost wasn’t able to get in because the app wouldn’t load my ticket. If you pay for lawn seats apparently people who bring chairs have liberty over people who stand and you aren’t allowed to block their view. I was threatened by the live nation security that I would have to leave the concert if I didn’t move out of the persons field of view so they could sit and watch the concert. I had to stand on the side walk while they had 5 feet of empty grass in front of them. Also the ticket price goes up $20 dollars from the original price you see. It doesn’t say it but you are paying for parking in each ticket price so make sure everyone that buys a ticket is driving to make it worth it.
Mobile Ticket Entry
by ChickBre on 2019/03/19 19:55
So I purchased tickets via web and after several issues (re-entering a stored credit card 4 times that I’ve used several times in the past to purchase tickets successful was the highlight of my experience) I received an email stating I must use my mobile ticket, no printing blah blah blah so hey why not download the app. So I did. Now going on four times because each tome I do, it just brings up a pulsing live nation logo. And then nothing. I’ve tried accepting notifications and allowing locations. I’ve tried off WiFi, on WiFi. I just want to add the ticket to my wallet so it’s easy access and there’s no option on the mobile web page (which is junk FYI) and the app doesn’t work. Maybe don’t demand mobile ticket entry if your mobile interfaces are horrendous.
Terrible App
by mbdblue on 2017/10/10 17:45
I purchased app-only tickets using my computer, but the app would not take my LiveNation login. I tried numerous times and I know that my login was correct because I had just used it to buy my tickets from the computer. Since the app says it will take a Ticket Master login, I finally just tried that and got into the app but NO tickets showed up. After 30 minutes with customer service and no way to resolve this, they finally agreed to mail me my tickets free of charge. Thankfully there&#39;s time before my concert!! EVERY concert should allow a print-at-home free option, not just an app-only free option. That is RIDICULOUS! Don&#39;t ever do an app-only LiveNation purchase...you&#39;re likely to get to the concert without tickets. So many other bad reviews here. Don&#39;t trust the app.
Confused? App cant be this bad!
by _SAMiAm_ on 2019/06/25 06:44
Ordered tickets online. Followed directions, download app to sign in and view tickets. Well, downloaded app, and only screen I have access to is “find events in your area”. My only option is to type in my city/ state, which I did. Nothing. App wont allow me to click on the location or “select”. Nothing. So I’m stumped. Seems like a glitch possibly. I went through the LN website on laptop and selected “view mobile ticket” in which a text was sent w a link to my tickets, thank gosh! I screen shot the tiks just in case any funny business happens on the day of the event. But as far as pulling up the tiks on the app.. no clue ?! And they also suggest to add them to your apple wallet ... again no clue what to do. Tried many times and it never worked.
0/5
by Holly Portier on 2017/09/25 20:20
Purchased tickets through a web browsers and decided to do the mobile ticket instead of printing since that is the easiest as i’ll have my phone on me for the event. When logged in after purchasing, the tickets were not loaded. I figured they’d need to be processed- and it did. When I logged in later, they were there. GREAT good stoked for the event, everything is chill eh? NO everything was NOT chill when I opened the app 3 hours before the event to find the tickets no longer there. Nothing worked- tried everything possible (refresh, sign out, delete and redownload app, get it from the confirmation email, etc) My friend was able to log in and get a screen shot of them- finally after 3 hours of panicking. Will not use again.
Ticket Scammers
by qawsedrfrgth on 2019/05/01 14:32
Gone are the days of just signing in and buying tickets - with multiple presales and even even more price tiers, it’s hard to even know what you are looking at when you are buying tickets. I am especially irked by platinum tickets sales - I have to pay 2x as much to get a good seat now? Plus you never know when they will release what tickets, live nation won’t tell you this because they want to sucker you into paying more for tickets. The other big issue now is that they are having the fan resale / verified tickets - Just another way of scalping. And who and what is really driving this ? I’ve been going to concerts for over 30 years and am totally disillusioned at how far this company can continue to sink.
Worst time trying to buy tickets
by really unhappy buyer on 2019/05/01 18:59
I tried to buy tickets using my computer but it wouldn’t let me. It said to use a different device when I tried to order. So I got the app on my iPhone and tried to purchase. Had a hell of a time trying to complete my order. I kept pushing Buy but nothing. So instead of using the auto fill I manually typed out my info, about 20 minutes later, and finally was able to make my purchase. The fact that it wouldn’t allow me to purchase using my own computer seemed a bit weird. I have been to many concerts and bought many tickets but this was the hardest it’s been to purchase tickets. I will buy from Ticket Master next time.
Glitchy as all hell!
by Punktruk on 2019/03/13 17:54
I first tried purchasing the tickets to a pre-sale using the website. But the website wouldnt let me finish it would get stuck on a modal saying &#34;We apologize. We are unable to complete your request on this device.&#34; So then I downloaded the app, and was able to actually get to securing the tickets but I wanted to paywithmy rewards points. It guided me through linking the account but it went to the website (outside the app) which would get stuck after the &#34;Activate&#34; step. I ended up having to go on my computer to link the Thank you rewards manually to my Live Nation account, so I could go back on the app to complete the unholy process of purchasing my tickets.
Awful purchasing experience
by daddy1101 on 2019/10/08 23:25
I was forced to use the mobile app to purchase tickets after the web site failed to perform one of the most basic functions of e-commerce. The app seems to have been designed to fail nearly every accessibility metric possible. The color contrast is abysmal, the text size miniaturized, even for mobile devices, and the navigation was clunky, tedious, and seemingly intended to dissuade users from purchasing tickets. I’ll consider other entertainment options in the future. This was an aggravating and disappointing experience that furthers the reputation that Live Nation has earned for being greedy, usury and unconcerned with quality.
Complete waste of time
by krististam on 2019/05/01 12:42
Tried to create account, it wouldn’t go to next page. No matter how many times I clicked on continue button. All the boxes were checked so it wasn’t my fault. I even tried 2 days later thinking server may be down. It also said I could log on with my Ticketmaster account. Tried that and it just kept spinning. Finally my husband tried to download the app. Same thing for him. Useless if I can’t order my tickets for the app!!!!
Live Nation Rocks!
by Ma Reen on 2019/03/22 17:12
This is the first time I used this app. I have been a Live Nation fan for many years. In the recent past when trying to purchase tickets I have fell short because of scalpers. This time with the app all worked out well. So excited for this benefit concert! More so because I am a pediatric nurse and this is for such a good cause!
Just BAD Website Experience
by LN Victim on 2018/10/11 19:10
Seems they hook you in with the pre-sale, you go through the purchase than they say, “It’s not you, it’s us.” and kick you out. Then the next time I went thru purchase and there was still time on clock and they said somebody beat me to it. The THIRD time I was on, I saw the seat I wanted previously (the one they said someone beat me to). The fourth time my credit card was declined. The fifth time they said I couldn’t use same device so I had to use my phone. I used the same credit card they said was declined previously and that finally worked. The games these monopolizers use should be stopped. OMG! Absolute BS.
Password Issues
by Hdyehvfbvyhgsvggsgg on 2017/11/06 16:54
If you have an old live nation account with a password that doesn’t meet their current password standards, you cannot login on this app. I’ve had an account with an all alpha password for a awhile. Works great on a browser. Installed this app amd it says “enter a valid password”. So they are checking password format BEFORE bothering to see if that really is your password. I know because I changed my password on a browser (had to conform to new format) came back to the app and it works fine.
Wow this site need help multiple issues !!!
by Sparky 4444 on 2018/08/02 02:10
Multiple issues can’t get CC’s to work have to put in multiple cards. Screen that says you already have used/ entered that card. But I can’t pick it to use. Can’t find camping tickets for Dave Matthews Band in the Gorge. Having to go between live nation &amp; ticket master wed sites. To find tickets I want. I called the support line, they told me to use google chrome. Not much better. Tried calling in to buy over the phone. Got hung up on every time (4) times. All this caused me to have to pay more for my tickets as prices went up or not available &amp; having to buy resale tickets.
Huge glitch made my unable to buy tickets
by VZ104 on 2019/01/31 15:50
Presales went on sale at 10 am est on the app and when I loaded onto the app at 9 am EST it said tickets weren’t on sale until 10 *CST* and made me wait over an hour longer. All my friends were able to get tickets but the app literally would not let me get through and just kept showing me a countdown. Finally at 10:45 am, 45 minutes AFTER the presale started, the app notified me the sale started. When I loaded into the app, tickets were all gone. Garbage app with garbage developers who clearly don’t know how to write a simple counter and notification system.
Pathetic Experience
by Deej613 on 2019/04/05 15:32
I was in queue for Luke Bryan tickets before sale time and got 2 tickets. Right before paying I am notified I must update my password. I’m on a time limit of 2 minutes according to the timer on my page. I tried to update; no email received to do this. After waiting 7 minutes I finally get the email. I lost the first tickets and 2 more attempts were failures. Fourth attempt finally resulted in tickets purchased. Right now, I am so angry and upset about this experience that I doubt if I use this service again. Just makes me sick to my stomach thinking about it again.
New update doesn't work
by Curbthrasher on 2018/04/22 14:24
When attempting to view &#39;my tickets&#39; section app crashes immediately every time. Edit. App let&#39;s you now view your tickets giving you a false sense of hope. When you get to the venue and the app is so over loaded that you can&#39;t login good luck! Had to resort to using my credit card to access my tickets manually with the venue. Luckily I had it with me. Take your credit card because this app will fail just like live nation. What is so hard about printing tickets? For the $30 in fees I paid I can&#39;t get a ticket that costs $0.10 for you to print?
Select Card Payment Error | LOST TICKETS
by Sosad341 on 2018/05/15 15:56
I tried twice to purchase tickets today for a concert. It let me enter in my card information and billing information and told me that I had to select a card payment type! I tried several times to select a card payment and was not promoted with any options! I am extremely upset! I missed not one but two opportunities to buy really great tickets. Please respond with a way to fix this issue.
Like the app, Hate the site!
by play_more on 2018/12/03 16:30
I like to purchase concert tickets using my laptop so I can pick and choose and compare seating. Much easier to do when not using your phone so you don’t have to hunt and peck. The app was good but the website horrible. The app recognized my password but the website doesn’t know who I am, you would think they were written by two different developers! Very frustrating experience while you are trying to get tickets especially during pre-sale.
I typically only use this!
by DMC102681 on 2018/08/10 14:05
Been using this since its inception. It&#39;s amazing! Very user friendly. Maybe a few tweaks here and there (applying gift cards, on-time sale!!!) There is a lag time of a minute or two. This...makes getting the good seats harder...or more expensive. I have faith you&#39;ll address these issues. I give it 4.5 Stars!
You Oughta Know
by Willadino on 2018/09/21 15:10
Live Nation is always the best!!! They safely maintain your information and when you are interested in an upcoming show they alert you when tickets are on sale and then it literally takes you a few minutes to make a purchase!!! 👍👍👍👍👍
Log in trouble
by MsMelie on 2019/01/19 16:13
I tried to sign up with an account and it said there was already account for my name. I forgot my password. When I requested to reset my password, the app said could not find this user. I had to set up a new account with a different last name to login. Other than that it was pretty easy to order tickets, but not so much logging in.
Not the best selection options
by LovesRealMusic on 2019/11/15 15:49
First it took way to long to place an order and there is no back feature. It would not let me login once I selected my tickets, I had to back to the beginning, login there and then go through process again. Also I was not able to select my own seats, it picks them for you. My husband is 6’6” and sitting in a middle seat is not an option! Finally got my tickets but not fully happy with location. Oh well!
Wouldn’t show my ticket
by TTYL.DAV on 2018/07/21 18:27
Bought tickets for the G-Eazy Endless summer tour, and for a week my ticket had been showing up in the ‘my ticket section’ but the day of the concert came, I went, and my ticket was no longer there. I tried to the app, and online, and on both it wouldn’t show up. Thankfully, I still had my email showing I bought it, and was able to get it printed out. But, I recommend something like Ticketmaster or stubhub, but not live nation. I almost feel like my 1 star rating is too generous for this horrible app.
Help
by spike1932 on 2018/07/25 15:34
Terrible computer system. It took me two hours to buy tickets. Every seat I clicked on, it said that seat was taken and gave me another option. So I clicked on that and then it said that was taken and kick me back to my first choice. It kept kicking me between seats. So I pick another section and seat... same thing. After two hours... and calling... I picked crappy seats that I didn’t want because I was so frustrated. I only bought the tickets because my friend wanted to go otherwise, I would’ve said screw it.
Just Fix it JESUS!
by MJoiH on 2019/07/06 19:17
I don’t understand why you have to go through so much to use this app. I’ve looked on Twitter to see if Livenation actually helped someone fix the connectivity issue and nope. Seems like you just have to figure it out on your own. I’ve deleted/reinstalled, changed the WiFi, cleared the cache and still doesn’t work. TBH... what other app makes you jump through hurdles to use it in the first place? You shouldn’t have to do all that. I wish the developers would just fix the app already. 🙄
Not the best customer service
by Tim Zeebro on 2019/05/15 19:13
I’m not sure when “Live Nation” took over in-house sales but I’m frustrated that even though I’m registered and purchase tons of tickets from them all the time, I never receive preticket sales promo codes. It’s impossible to speak to a live representative over the phone - every time I press the option, it’s just hangs up on you. That and the fact that they jack up prices make this a ridiculous process to go through but unfortunately we’re forced to use them.
Useless
by ThisAppSucks01 on 2019/07/29 01:20
So I downloaded the app to buy tickets and I can’t get passed the live nation screen without it saying there is connectivity issues. I’m connected to WiFi and everything else works fine so I don’t understand that. I’ve checked to make sure my phone and everything was updated and I tried erasing the app and re-downloading it. I also tried restarting my phone but nothing works. My friend has the app and has been able to actually use it, but I’m not impressed at all!
My tickets not showing
by jules9916 on 2017/09/25 19:47
It shows I have no tickets even though I have 2 upcoming events. I tried to refresh and I tried signing out and signing back in and still nothing. The app also never saves my favorite venue or artists I choose.
Best app!
by uthe1997 on 2019/04/14 16:54
I checked the prices of other apps or websites that said they were cheaper and easier and honestly can say after buying more than 5 tickets from you guys for different concerts I’ve never had a bad experience and your by far the cheapest!
Perfect and easy
by ayyeeejesssicaaa on 2019/04/27 04:33
I used this app to go to my first concert in my life and the app made it so easy and convenient. The prices are really affordable and using my phone as my ticket is amazing since all I have to do is show them my ticket on my phone and it’s all good.
Payment page colors is confusing
by zknox on 2019/09/12 19:19
You almost lost a sale because I couldn’t figure out why I couldn’t complete my purchase. Apparently there was a pre-filled space in my zip. If the colors on the page weren’t red and black, the minimal red text notifying me of the issue would’ve been readily apparent. Please take back through UX and fix. The payment page is terrible UD.
Terrible user interface on iPhone app
by SamBradleyTN on 2019/05/03 04:11
I’ve never had so much trouble with an app. They need to fix the coding so that users can actually see the line the cursor is on. Constant battle to figure out what the app wanted because it doesn’t pop to an area the user can see. There’s a lot of scrolling and Easter egg hunting in this app just to fill out forms- very unnecessary. And the fact you need a “computer”to be able to print at home as opposed to a phone ? Are you kidding me? Get it together live nation.
Live Nation & Ticketmaster have great ticket buying apps.
by Bubba the Road Dog on 2018/08/16 22:55
Live Nation and their Ticketmaster both have excellent phone apps and I use them both often .... however, they sure charge a lot of money in various service fees and extra charges. Oh well, everybody has to make a profit.
Great
by Buckeyes Forever on 2019/05/19 23:41
This is the 3rd time I have purchased tickets for this venue on this site and I’ve had nothing short of excellent service and overall experience. Keep up the great service with the customer in mind. I highly recommend to everybody!!
App crashes when trying to view tickets
by DisappointedDan12345 on 2017/11/07 13:50
Just re-downloaded the app when I purchased tickets for an even through live nation, expecting to be able to download my tickets into the iphone wallet (which the app claims to be able to do). However, once I logged into my app it showed the tickets in there, but when I try to view them the app crashes every time. Thankfully I had the option to print the tickets for free because the app is utterly useless!
Can't purchase tickets
by KyMo5526 on 2019/07/28 11:17
Not sure why a ticket company would create an app if you cannot purchase tickets through it using a mobile device? Upon a ticket window opening this week, I accessed the app and selected my seats only to get an error message telling me to try another device, like a desktop computer. I did not have my home computer with me and had to call my husband at work to buy the tickets as we were afraid they would sell out.
Need to improve the ticket purchasing programming!
by Funburned on 2019/02/08 15:25
Every time available tickets came up I had to select and was informed that another fan he got the tickets… I had to cycle through about 100 times before my request was taken… The queue system should work better than that. It shouldn’t even give options if tickets actually aren’t available and someone else is in the queue.
Annoying user experience
by Reese Robinson on 2019/10/14 16:08
The app was working fine a few months ago. I purchase concert tickets often so I use the app frequently to track my favorite artists in my area. But the recent update makes me reselect my city every time I open the app. I already added my city to my profile so this appears to be a glitch. It’s annoying.
Love the app.
by Tee Thomas on 2018/08/03 01:34
Love the app. It’s very Convenient. I DO LIKE THAT THE RESALES ARE CO-mingled with Regular tickets. I hate when you’re searching for seats that its confusing because you see the resale ticket holders &amp; the regular “original” prices together. I absolutely hate that part. Perhaps there’s should be two different tabs where these categories are separate.
All in tickets
by katecoss215 on 2019/05/01 21:56
Trying to see all the 20 dollar all in tickets in my area is a pain. Some aren’t coming up on the list and I have to search them individually. I know there are artists I wanted to see that I am forgetting about so I guess I won’t be purchasing as many as I wanted to. I am not the only one who notices the same thing! Very annoying
Worthless for pre-sales it seems.
by VdevoV on 2019/09/12 17:41
Screen kept going white the moment I touched the screen, after I “left” the waiting area. Didn’t allow me to do anything. Uninstalled and reinstalled the app during this, but same issue. I left that white screen sit for a few minutes (to see if it’d ever show anything) while I went onto a friend’s computer and was finally able to get tickets through a normal browser. The app was worthless to me.
Rating Trends
225,78,86,115,159,196,212,161,99,67,93,126,146,162,127,63,68,79,116,158,157,133,85,108,104,130,137,168,112,67,77,103,116,161,188,113,0,110,92,106,176,156,104,57,64,73,101,143,158,94,62,70,108,137,232,338,172,112,127,148,110,179,220,159,94,91,94,103,311,239,134,83,61,78,63,73,80,93,62,108,94,133,111,274,185,101,155,127,455,391
All Versions
4.0
81,412 total
 5
67,656
 4
7,351
 3
2,292
 2
945
 1
3,168
Current Version (5.3.1)
4.0
77,353 total
 5
65,976
 4
7,039
 3
2,055
 2
691
 1
1,592
Version History
More...