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App name
Orbitz Hotels & Flights
Description
Use code APP15 for 15% off on select hotels in the app + earn MORE Orbitz rewards one flights and hotels. Orbitz is the #1 way to book travel on your mobile device. The Orbitz app lets you quickly and easily search and book flights, hotels, rental cars, activities. Plus, join Orbitz Rewards and start earning Orbucks on your flight and hotel bookings that you can instantly redeem on hotels in the app. EARN MORE -App bookers earn 5% on hotels and 1% on air! -Plus find last-minute hotel rooms nearby and save 40% with mobile exclusive deals! HOTELS - Last minute hotel bookings welcome and free cancellation available! - Pay when you book or when you arrive at the hotel. - Find hotels, motels, and inns around you on an easy-to-use map view. - Review descriptions, photos, user ratings, and amenities from verified hotel guests. - Sort results by deals, price, or reviews. - Securely store your payment details for faster, easier, and safe bookings. Apple Pay available! FLIGHTS - Save even more on your flight with our combined one-way fares and get a single price for two separately issued tickets. - Search and book round trip or one-way flights. - Sort flights by price, time, or duration from any airline. - Enter a departure date and destination, and your trip-ready. Book now! CARS - Search thousands of cars to find cheap, quality rentals. Save big when you book in-app! - Plan round trip rentals from any airport in the world to make your vacation, holiday or getaway a total breeze. ACTIVITIES - Attraction tickets without the lines. - Book local tours. - Airport shuttles. - & more activities unique to your destination! MY TRIPS - Share your travel plans with friends and family via Orbitz' itinerary sharing feature! - View your record locator, gate information, and upcoming trip details on the go. - Plan your own vacation packages with activities, hotels, cars, and more. Orbitz offers a simple, secure booking process, and 24x7 customer support. Use our convenient travel tools to view upcoming trip details, access address information and get maps for directions, receive alerts for flight delays, gate changes, hotel check-out times and more. APP15 coupon code Terms & Conditions Subject to the restrictions set out in these terms and conditions, the 15% promotion code may be applied to a qualifying stand-alone hotel (not a hotel booking in combination with any other product such as flight + hotel, or flight + hotel + car) booked on a mobile device or the Orbitz app by 12/31/2019, for 1 or more nights for travel by 6/31/2020. Qualifying bookings instantly receive 15% off at check-out through the use of the promotion code. Customers are limited to one redemption of this promotion code and up to a maximum savings of $150 per booking. After one booking, this promo code will not be able to be used again, even if the booking is cancelled. Exclusions may apply and most major hotel chains are excluded. The promotion code cannot be redeemed against taxes, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer. Discounts are not redeemable for cash for any reason. Promotion codes are non-transferable, not for resale, and cannot be combined with other offers or used for any booking previously made. Any attempt at fraud will be prosecuted to the fullest extent of the law. Void where prohibited, taxed or restricted by law. Orbitz reserves the right to change or limit the promotion in its sole discretion. Usual booking terms and conditions apply (see https://www.orbitz.com/p/info-other/legal.htm) and all bookings are subject to availability. The Orbitz app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies.
Saed Alhamad
by SAEDl on 2019/02/21 13:50
Very happy with it
Fun Times In Miami
by VA MoneyBagg on 2019/02/21 05:05
The Best Price Over Expedia
Great App. Easy to use. Just what I need.
by billwx1 on 2019/02/19 11:32
No problems for me. Navigates easily. Find what I am looking for.
Where is my trip history?
by Hrach on 2019/02/19 07:00
Why can’t I view my trip history in the app? Why is there limited information about my previous trips? I’ll change it to 5 stars when trip history is in the app
MGS
by Frangoheadbeak on 2019/02/19 02:02
Tried to get round trip business class fare for October or November flight from Sao Paulo to Papeete. For many dates you consistently missed all the best direct flights on Latam Airlines. You did not show available flights that I later got on the Latam website. Although your app is ok on simple flights, you are often unreliable for comparative shopping, and your omissions drive one away to book directly on proprietary websites of airlines!
Prices not as advertised!
by Steel City Review on 2019/02/18 20:17
We’ll have to say that Orbitz appears to have decent prices...until you go to check out and find that your tickets increased by $700! Really? What a joke!
Lisa Kelly
by RedRabbit71 on 2019/02/18 19:53
My family and I travel extensively. I spend hours researching the best flights and hotels....until now. Orbitz has all the information I am looking for in a simple to navigate App. There are similar apps but I found none that can beat the price of their bundled package deals. Once your trip is booked, flight and hotel info are at your fingertips! No more searching multiple places for your boarding pass, car reservation or hotel confirmation number! With 2 kids and a husband who can’t anything, the Orbitz App is the only one for me!
Wonderful
by Ybjng0 on 2019/02/17 19:53
I love that this APP has all the information you need from the time to catch a flight to all the activities in the area that you are visiting ... I also alerts you for delays or upgrades... the most wonderful APP ever...
App does not have enough filters
by Sierra and Sol on 2019/02/17 06:58
Orbitz is great but the app filters are weak and limited. I had to use the desktop
Where is Apple Pay
by Jsl Javi on 2019/02/17 04:08
Apple Pay disable again??!
Sign In Problems
by Richard1726 on 2019/02/16 19:18
Can’t sign in.....again
Treat app for travel needs
by globetrotyou on 2019/02/16 16:03
Having used Orbitz for travel needs; I have to admit it is a great app for travel needs. Customer support needs improvement but the app fulfills all our needs.
I’m over it
by freshhugvfeyjbhobbvdetjji on 2019/02/16 02:48
It sucked. They wanted me to upgrade the account so I did created the email and password only for it to tell me someone else had the same. It’s stupid
Can’t access itinerary
by Animebloodlover3 on 2019/02/16 02:34
I want to work with app customer support but trying through even a computer I can’t get in touch with anyone. I can look at everything else on my phone but I can’t see the recent trips I’ve booked :/
Flight canceled
by Dwight Gorsuch on 2019/02/15 16:28
Zero notice from Orbitz
Best Travel site
by NikB5 on 2019/02/13 14:06
I often travel up to a few times per month and I ALWAYS use the orbitz app! They are always the best price around ! They will always refund you within a certain time if needed and also they alert you if the price drops on one of your purchase flights. Easy to you and always customer friendly!
One, two, three, done.
by cscorza on 2019/02/12 15:10
I love how easy it is to find tickets.
Love it!!!
by Jennii_xd_4/20 on 2019/02/11 18:15
This a easy way to book trips and find good deals. It is also very easy to book your trips which is very helpful. Definitely will use this for ever!!!
Lot of login issues
by paveman2002 on 2019/02/11 17:41
Lot of login issues
Love the app
by bigtudy on 2019/02/11 15:36
No app is perfect, this one is pretty good the only feature I wish it had the ability to search for flexible dates for flights
Credit Card issues
by RuKiddinMe123 on 2019/02/10 17:04
I am very sad to report a low rating, because otherwise this site has the lowest prices and great customer service. I love the peace of mind knowing that I will be able to cancel within 24 hrs no questions asked. HOWEVER I am terrible displeased with their billing antics. They double charged me and tied up my credit while the second charge was “pending” and not allowing me to make any further purchases on my credit card, they just tossed the ball to the credit card’s court and said they can’t cancel it because it was not successfully charged (even though it shows as pending on my credit card still). So, now I’m stuck with a credit card that exceeds its limit by thousands of dollars until their pending charge (of double charging me) drops. This is the second time they have tied up my credit with their dumb pending charges of aloof transactions and have left me without available credit to make purchases in the mean time. How is a consumer to know that they’re going to tie up their credit on phony pending transactions that are in the air and unable to dispute because they haven’t been posted, but still charged!?!?! I am very disappointed to have to write a review like this, but enough is enough. (The app in itself is great. Great prices and functionality, but seriously can’t handle that this happened TWICE in one month).
A magnificent spectacle!
by Larry & Terri on 2019/02/08 19:05
My wife and I, had an amazing time at the Venetian Hotel Resort. Extravagance at it’s best! Everyone helpful, courteous, and equally amazed!
Put a back arrow
by TM_vacationer on 2019/02/07 22:34
Whenever I look at hotel resorts, at a particular location, if I click on a resort and want to go back, there’s no other way of going back other than closing out that window and then having to go back in to look at other hotel resorts. I wish you would put a back arrow so I could just go back one page. Thanks!
Terrible! App does not works.
by very disturbed traveker on 2019/02/07 16:27
Absolutely terrible! Even the review section does not work well
Good so far
by tornayleigh on 2019/02/07 14:52
Great
Alaskan Vacation-flight/car
by delo386 on 2019/02/07 03:59
I always use Orbitz for my flights and I have rented car too. I’ve been with them for over 20 years and I can always find the flight and extras I’m looking for. Solid app and very good customer service when I call for questions to my arrangement. Go Orbitz.
Ruined weekend
by ChrisMuetze on 2019/02/07 02:58
Used Orbitz to book a weekend in FL and they, without my knowledge, cancelled by outbound flight. I only found out when I arrived to the airport and attempted to check in only to discover I had no reserved ticket awaiting me. Orbitz initioclaimed I had cancelled the flight in March which is amazing since I booked it in January. I then had to argue with them to get a refund on my return flight. And I lost money because I had to cancel my hotel accommodations ($189 that orbitz should reimburse me for). Orbitz ruined my vacation and were very unsympathetic about the whole experience
Customer Services is very bad 2/5/2019
by Boyywonder2430 on 2019/02/06 01:49
Customer Services is very bad, they don’t listen they just try and talk over you
Airlines may cancel the booking and orbit may not help
by sheteninad on 2019/02/05 19:04
Arilines can apparently cancel the reservations at the last moment and Orbitz will reply with - "you will need to make a new booking at the prices currently available." Basically they would not help you and leave you hanging...
App issues
by JW Herman on 2019/02/05 07:13
No flexible schedule opportunities? Prices differ than going online?
Best way to book fights and cars
by amranraf on 2019/02/03 01:01
By far the best for flight bookings and car rental. Gives you additional discount on bundle pricing
Doesn’t list delta flights
by Flwino on 2019/02/02 21:07
No delta
Orbitz ✈️❤️
by IronicLee1184 on 2019/02/02 14:42
Orbitz is the best! I recommend it to all travel junkies!!
Can’t Pull Up my reservations
by ChiTom0219 on 2019/02/02 13:31
When I hit the Trips icon, it just spins and spins saying “Fetching Itineraries”. Never errors out but never pulls up itineraries either. Big waste of time
No Go
by no orbitz on 2019/01/31 14:51
I booked my car rental then I downloaded the app, and set up my account/password. I log in and no where do I find my car rental reservation! Great!
Fail
by Billiemke on 2019/01/31 05:53
I set up flights on your sorry online and it broke the trip into four separate trips that aren’t connected and have none of the discounts. When I went to look it up on your app there are only two of the four listed on the app while all four are on the Internet webpage The webpage kept leading me on from a flight to a hotel and a hotel to a flight but it never hooked them up. Enough.
Great experience
by ra517 on 2019/01/30 05:05
Great experience.. Easy to navigate and plenty of options
Search
by bcgjfdd on 2019/01/30 01:26
There’s no way to put only need hotel for part of stay
Multiple destination flights
by jackjoejames on 2019/01/29 17:42
You can not book on the app. You can only book one way and round trip flights.
Useless app
by jo0017 on 2019/01/26 20:09
Useless app. There is no option to book more than one room in app.
Imposible
by disgruntCuster on 2019/01/24 02:44
Claims to allow flight tracking but impossible to see/find the link to do so. If there’s one they don’t make it easy
What in the world?
by Dmigneault1 on 2019/01/24 01:39
Can’t see trip history to print receipts. It’s amazing how this was cut out.
Booking flights
by wrengirl01 on 2019/01/22 01:40
Booking flights was very user friendly. I always use orbitz for all my travel needs.
GREAT SAVINGS
by Lvrdhorus on 2019/01/21 16:55
Good savings great deals with this app !
Recervacion
by hi1:05 on 2019/01/21 06:05
Hacer la recervacion de buget en vuelo y carro fue la mejor decicion que hicimos nos dieron buenos descuentos muchas gracias 👏🏻👏🏻👏🏻😍😍😍
Can no longer sign into iOS app
by H.Y.S. on 2019/01/21 05:23
Starting from a few weeks ago, I longer can sign into the iOS app. It tells me double check my user name and password - which I did, repeatedly. Note that the same credentials work on a desktop browser, but not on iPhone.
Can’t see your favorites
by All the "nicknames" are taken on 2019/01/20 12:01
It’s really frustrating that you can’t see your saved hotels on the app. No point for me to use it.
Email
by Jswinginon9 on 2019/01/18 05:14
Tried retrieving my password from this site and it’s taken more then six hours without getting a new password! This is terrible quality of service.
Crooks. Useless customer service.
by Tbills8585 on 2019/01/17 10:40
DO NOT USE ORBITZ. THEIR CUSTOMER SERVICE IN THE WORST AND THEY DONT HELP AT ALL. EVEN 2 MINUTES AFTER BOOKING THEY COULDN’T AND WOULDN'T HELP. THEY ARE A DISGRACE AND A BUNCH OF CROOKS. WILL NEVER USE THIS COMMUNIST SITE AGAIN!!
Review
by Muth10 on 2019/01/16 21:17
Why can’t I select a seat?
Please add multi-city search for flights
by Keracz on 2019/01/16 17:33
Pretty good app. Only thing I’m missing is multi-city search for flights
User friendly but missing easy access to
by Vpark4414 on 2019/01/16 16:20
Your boarding pass! Needs it one icon on the bottom for quick access.
Vacation
by MKMDrummer on 2019/01/15 20:22
Great Rates
ORBITZ App
by 1SGshopper on 2019/01/15 14:35
ORBITZ needs to get a refund from whomever generated this app. I’ve lost ever ORBITZ because I can access to apply it to any future flights.
Better than Priceline
by dawgz22 on 2019/01/13 17:15
Orbitz has much better pricing than Priceline. User friendly and would recommend orbitz to anyone.
Help needed by me
by 00 of ur biz on 2019/01/13 02:37
Since my 11-yr-old son will become 12 before our trip is completed I can't use CHILD as traveler, but I'll become a Senior (65) before the trip is completed, but can't use SENIOR. I lose on both ends. Lastly, and this really gets my goat, a senior can't accompany a child. REALLY?!! So I lose again because I had a child late in life? Gesus
Your website was not working
by Cmho on 2019/01/11 19:22
Your website keeps having "an error occured ok no this page. Please enter valid data" when I was submitting my payment. I tried both IE and chrome to no avail. Fix your website. And I had to resort to downloading this. Although this app worked, I would rather not download it.
Sucky
by Sarah Haeder on 2019/01/10 23:01
This was the most difficult sign up I’ve had to do in a while and I still can’t download my flight info
No update
by jado-kiss on 2019/01/10 10:22
Flight was delayed 7 hours and Orbitz has no clue.
Annoyed
by BTRU107203 on 2019/01/09 15:57
I just attempted to book a round trip with Orbitz through their mobile app and somehow ended up with a one way flight... How did this happen? I attempted to submit a defect on Orbitz site for this issue however was unable to. I have reproducible steps if needed. The process of getting the flight cancelled was absolutely flawless however the fact that I have to wait two weeks for the cancellations fees to return is absolutely ridiculous.
Poor customer service
by Stimpy5050 on 2019/01/09 04:18
I made a reservation in error through the app. The reservation allowed for free cancellation for almost two weeks after it was booked. I attempted to cancel it the day I booked it. The cancellation failed with no good explanation. After five with customer support, each one not knowing what the last one did, I still have not received a refund.
Convenient
by c melendez on 2019/01/08 19:51
Great app super easy to use and extremely convenient!!!
Best Customer service ever
by kbraha on 2019/01/08 17:30
I was panicking about my missed flight, called the customer service they did everything they could for the cheapest way possible, got another flight for only $109 more. Thank you so much Donna (I’m not sure if that was her name) and her supervisor Noah.
Orbitz is the best OTA
by Tugftlauderdale on 2019/01/08 01:08
Orbitz has a really user friendly website. The content is engaging, and has the widest selection of airlines, hotels, B&B’s, rental cars, attractions and experiences that range from uber luxurious, to mid-range, to economy. Orbitz learns your travel preferences and suggests great options. ✅ First Class airfare from Washington Dulles to Moscow on Aeroflot, for friends to celebrate New Year’s Eve, with a tour of Red Square and the Kremlin? Done. ✅ Four night stay at Courtyard by Marriott on Fort Lauderdale Beach with Water Taxi tickets up and down the intracoastal, for a quick, affordable couple’s weekend? Done. ✅ Family getaway to National Harbor, Maryland with tickets to “ICE!” at Gaylord National Resort for the whole family, with a beautiful Cadillac CTX from National Rental Car? Done. ✅ Private stay at Winstead Inn & Beach Resort for a week in August with your fiancé? Plus shopping in Harwich Port, Ptown, Nantucket and a Dune Buggy Tour of Cape Cod National Seashore? Done. ✅ Roundtrip on American from Miami to the Caribbean island of Grenada to go zip lining through the lush rain forest, and a tour of the Seven Sisters Waterfall, with your best friends? Then off to a nutmeg factory, and a stay at an independent guesthouse in downtown St. George’s, walkable to the beach, bars and rum distilleries? Done. The whole world is possible with Orbitz!
Great app
by g money 197083 on 2019/01/06 22:11
Always book with Orbitz
Entering account problems
by accountphobia on 2019/01/06 17:48
Can’t get onto my account; says my password is wrong but then when asked to send for a new password I never got an email for submitting a new password ;very frustrating. I have tried this at least five times and I keep getting sent around in circles with no way to get to my account. I will try customer support next. Hopefully they are better than the computer program for correcting this problem.
Orbitz trip to Anaheim
by Courtney Simms on 2019/01/06 00:02
I tried to make a reservation to Hilton in Anaheim and I made the reservation just fine. Only to realize they switched my dates from July to January and so I will definitely be charged about $200 for the late cancelation. I can't believe I overlooked my booking dates and will never book through a third party or Orbitz again.
Excelente
by negra72 on 2019/01/05 06:17
Buenísima
The best
by Cacakid on 2019/01/05 01:35
There is no website like Orbitz I been planning my travels hotels car rentals with Orbitz for the last 12 years and I have always find the best deals compare to other websites Don’t be foul by other places choose the best “Orbitz “ it is
Misleading
by klynne123456789 on 2019/01/04 23:21
I tried to reserve a hotel and on the orbitz main page not in fine print it stated book now pay later. Well just FYI that is not always the case. I was charged the full amount for my reservation immediately after inputting my card number. Always check what the actual Hotel requires because orbitz will not refund your money. They will advise you to contact the actual Hotel and you will need to cancel you reservation and request a refund directly through them. So read the fine print and research if the actual Hotel requires a deposit. This to me is misleading and just plain wrong and not the way to conduct good business. I will stick to Expedia. Very unhappy customer here.
My trips can’t be added to Apple Wallet
by dkatich on 2019/01/04 12:53
I’m trying so many ways to add my trips to Apple Wallet and it’s impossible... please correct this function.
Orbitz site crashes just when I wanted to cancel my flights within 24 hrs of booking.
by discontend on 2019/01/04 01:59
I’ve been trying for the last hour to cancel a flight U had erroneously booked and wanted to book the right flight, but Orbitz site keeps giving me error messages that the site is temporarily not working. Can this be timing or is there a program they have in place for the site to “crash” if a customer tries to cancel within the 24hrs limit?
Excellent app to book flights
by SindysTavarez on 2019/01/03 01:28
I LOVE this app, it has the best prices for flights and hotels.
Itinerary
by mohawkcliff on 2019/01/03 00:37
How can I print this itinerary? I don’t see the entire package in one place.
Left me hanging
by Rntlman on 2019/01/02 02:05
Customer for numerous years. Let Courtyard by Marriott give away my room in an oversold situation. No rooms available in area. Overseas customer service no help. Will never use Orbitz again.
Bn
by decepcionado123 on 2019/01/01 02:09
Bn
Price change
by PHRN on 2018/12/31 20:49
While entering my credit card information, the price changed by $76. I have a hard time believing this happened in the 2 minutes it took me to enter my credit card information.
Outstanding
by Mini_mamba024 on 2018/12/30 17:30
It’s very easy to use it provides the best prices
My trip
by Ip men on 2018/12/29 20:58
Well I been using ORBITZ for last two years,always good that ,when I want to book flight or hotel I do use it lot. But early this week I took flight from Chicago to Nj and I was told to add insurance 19$ for my flight.but I had situations that I want to cancel that flight ,they refuse .and i told them that it’s family matter I can not go Chicago just to use the flight I’m already in New Jersey they so won’t do it, even I told them that I paid 19$for canceling,I couldn’t do nothing to get my refund;so this will be the last time I use ORBITZ . I did delete the app ,I’m gonna look for deferent service.
Ticket
by avt.716 on 2018/12/27 23:54
Wish it was compatible with apple wallet
Fare calendar
by missing fare calendar on 2018/12/26 05:04
Bring back the fare calendar!
Flight
by qytttr on 2018/12/24 15:02
Final stage of booking and app froze. Left me wondering whether I would be stuck with double booking if I started over.
Nice app
by Gabby tea on 2018/12/24 13:34
I love this app bc it’s fast and save!!
Excelente aplicación
by ro2x on 2018/12/24 04:31
Uso constante mente esta app y nunca he tenido algún problema con mis reservaciones ademas ofrece ideas de atracciones cercanas al lugar que visitas excelente opción
Incompetent customer service
by bhighley on 2018/12/24 02:20
My account got hack and four tickets were purchased for a family from Bangkok to Shanghai. I was notified when I got an email asking if i wanted to protect my flight to Shanghai. I contacted “customer service” to find out what was going on. During the first call, I explained that my account was hack and the four tickets purchased needed to be cancelled. The first person didn’t know what to do, so passed me to a “supervisor” the “supervisor” started the conversation with, “I understand you are calling about your reservation to Shanghai” to which I responded “no, I’m calling because my account was hacked and i need to have the flights cancelled.” This Abbott and Costello routine went on for a few more “supervisors” before someone got me to a fraud department where i was eventually assured that flights were cancelled. Four days later, I noticed someone was trying to book a flight from Bangkok to Tokyo, so the process started over. I asked to be sent directly to the fraud department and was told there was no fraud department. At this point I asked that my account be completely deleted as it’s apparent the Orbitz is incapable of providing a secure website. My account has not been deleted and my credit card was charged for the flights.
Gooood
by cecilian777 on 2018/12/24 01:55
VERY. GOOD
Outstanding Services
by Greatness.... on 2018/12/23 05:48
Always on point; always provide great services.
App doesn’t work as advertised
by Not Satisfied 2018 on 2018/12/22 20:25
Promised a 15% discount for using app, didn’t work (couldn’t find where to use code). App did not accept my “Orbitz Bucks” that I already had earned on account. Going back to the web site, deleting the app.
Good deals
by Pawn2king4 on 2018/12/22 00:15
Orbitz has helped me find some excellent flights. I will make them my first goto
LOVE IT
by BHANKZ FOUNDATION on 2018/12/21 06:00
i love you guys!
Clutch
by Teko42 on 2018/12/20 09:35
Such a useful app I’ve had several hotels and car companies especially tell me to go with orbitz over their own pricing!! In person! But moreover the deals are always spot on and somehow I find fair not available anywhere else. No need for anything else except hopper. It’s awesome for flights. Cheers.
App doesn’t work
by I vibrio on 2018/12/20 07:26
Haven’t used the app before, apparently. Tried purchasing a flight/hotel and couldn’t complete the purchase, but it didn’t stop Orbitz from charging my card twice to the tune of almost 2k. And according to the CSR that spoke English as a 2nd language it would take at least 24 hours for the charges to come off my credit card. Can’t recommend this app at all, would give it 0 stars were it possible.
Great App
by N Sturm on 2018/12/19 17:50
I’m an avid user of Orbitz, it’s easy to use and the customer service is great.
Convenient
by Yolaine86! on 2018/12/19 15:13
This app is easy to use and puts things in a more accessible platform, beats carrying around printed itinerary and the fact that it tracks points doesn’t hurt.
The best app
by Albobo5 on 2018/12/18 15:15
Excellent
My best app to buy my flight tickets .
by Mackalisson on 2018/12/18 15:13
They have a very good customer service and the app is very easy and helpful.
Want to see a trips catalogue of where I traveled
by Freezala on 2018/12/18 00:57
This is not only fun but helpful when someone asks where you were last year.
Flights available at last minutes❤️
by I’m A man on 2018/12/16 14:17
Ortiz’s app is easy to use & choose from many available dates,times etc & flight prices appeared to be among the lowest - thanks😎 Mrs.D Snow-Wesley,
Always my go to
by tazum2846 on 2018/12/16 12:31
This app is easy and makes booking a flight, hotel or vacation package easy. Been using Orbitz for over 12 years and will continue to use it for a long time coming.
Orbitz Has Been Good to Me
by Usually Content on 2018/10/11 09:03
I have had great experience with Orbitz. On a recent trip from US to UK, they consistently had better prices on what I was booking. This was a surprise to me, as this site is not my normal “go-to”, and I don’t have a lot of experience with them I was pleasantly surprised when I found out they gave me Orbucks to use on future bookings. Very nice! I don’t know if I’m ready to say that I will always use them, but they will definitely be on the top of my list of “go-to’s” now. As far as customer service, I had an issue with my airline cancelling a flight. I randomly checked on it a few weeks before I left and found that my airline had cancelled one of my flights. I called Orbitz and they were extremely helpful in getting me on an alternative flight. I, quite honestly, was shocked, as I expected to have to deal with it myself with no support, which has been my typical experience with other travel sites. The gentleman with whom I spoke was extremely courteous and helpful, and kept me up to date regarding the progress of his conversation with the airline; (which even involved a language barrier.) Thank you, Orbitz.
Credit Card issues
by RuKiddinMe123 on 2019/02/10 17:04
I am very sad to report a low rating, because otherwise this site has the lowest prices and great customer service. I love the peace of mind knowing that I will be able to cancel within 24 hrs no questions asked. HOWEVER I am terrible displeased with their billing antics. They double charged me and tied up my credit while the second charge was “pending” and not allowing me to make any further purchases on my credit card, they just tossed the ball to the credit card’s court and said they can’t cancel it because it was not successfully charged (even though it shows as pending on my credit card still). So, now I’m stuck with a credit card that exceeds its limit by thousands of dollars until their pending charge (of double charging me) drops. This is the second time they have tied up my credit with their dumb pending charges of aloof transactions and have left me without available credit to make purchases in the mean time. How is a consumer to know that they’re going to tie up their credit on phony pending transactions that are in the air and unable to dispute because they haven’t been posted, but still charged!?!?! I am very disappointed to have to write a review like this, but enough is enough. (The app in itself is great. Great prices and functionality, but seriously can’t handle that this happened TWICE in one month).
Incompetent customer service
by bhighley on 2018/12/24 02:20
My account got hack and four tickets were purchased for a family from Bangkok to Shanghai. I was notified when I got an email asking if i wanted to protect my flight to Shanghai. I contacted “customer service” to find out what was going on. During the first call, I explained that my account was hack and the four tickets purchased needed to be cancelled. The first person didn’t know what to do, so passed me to a “supervisor” the “supervisor” started the conversation with, “I understand you are calling about your reservation to Shanghai” to which I responded “no, I’m calling because my account was hacked and i need to have the flights cancelled.” This Abbott and Costello routine went on for a few more “supervisors” before someone got me to a fraud department where i was eventually assured that flights were cancelled. Four days later, I noticed someone was trying to book a flight from Bangkok to Tokyo, so the process started over. I asked to be sent directly to the fraud department and was told there was no fraud department. At this point I asked that my account be completely deleted as it’s apparent the Orbitz is incapable of providing a secure website. My account has not been deleted and my credit card was charged for the flights.
Free 24 hour cancellation scam!
by not happy with orbitz on 2018/07/14 03:09
I booked a round trip flight. Well within the free 24 hour cancelation, I cancelled my booking. Well I thought I did! On the website it only cancels one leg of the round trip. Lucky I checked, so I tried to cancel the return online and it would not let me cancel at that time and to call customer service. I called and I got someone I could hardly hear due to bad connection and heavy accent. They called me back, canceled my booking and sent an email with the cancelation. I called days later for an unrelated issue and they said the return was still open and could get no refund but a voucher with penalty! After a review/ investigation they said I still owe! They even had a record of my call to cancel but had no notes! Well eventually I spoke to another supervisor who saw they made a mistake and someone added flight insurance that I didnt book! . Moral of the story, Orbitz makes it appear you cancel the “roundtrip booking” you only cancel one leg! Also when you cancel they are supposed to refund the booking fee and they dont. Also check statement on your bank card for any of their add ons they dont refund! Very deceiving business practices!!!
Worst company ever!
by Angry Hispanic on 2017/11/04 00:41
Short story they booked me for a 5am car rental for a company that was not open until 8am. They refused to give me my money back for the car rental because hey failed to inform me that I would need to put down a 2,000 deposit for said car rental company. Then when I got to the car company not only was I unable to get the car I booked 3 hours past the time Orbitz advertised Orbitz also made me jump through hoops to get a full refund. Thank God for the amazing staff at the car rental company they where totally transparent they let me wait in the lobby for a ride from my sister and when Orbitz claimed they spoke to them on the phone and couldn’t verify my “claim” the rental company told me they never received a call. Thanks to the rental company I got my money back and they hit Orbitz with a hefty fine courtesy of me and multiple customers. Also while I waited in the cold for three hours the lovely Orbitz staff suggested I walk to the rental company being that it was only 7 minutes away from the airport, the rental company was 7MILES away. They also offered to book me another car for full price because they are always looking out for their customers.
Don’t book a trip with Orbitz
by bernsie6 on 2018/01/30 17:56
I booked a trip to the Royal playa del Carmen resort. While booking I asked the agent what the cancellation policy was, he said I had until April 25 to cancel with no fees. I called back 2hrs later to cancel the trip and the automated agent said I owed a 50% cancellation fee. I called back and spoke to a human, I thought. She said that was correct. I told he I asked about the policy before booking and what the agent said, she asked me if the agent read the disclaimer, which he didn’t. On to the supervisor who stated that was the hotel policy and he would look into it. I called the hotel and that WAS NOT their policy. ORBITZ LIED. Still waiting to hear back from orbitz as the said they record conversations to prove agent did not state policy. The call center is in India and that should tell you something. They push to book the trip as fast as they can. Oh I forgot. They sent a confirmation message to my cell and 1 min later sent a confirmation email with this policy at the end in fine print again never stating it was there. BEWARE OF ORBITZ!!! ORBITZ HAS BECOME A SCAM COMPANY
Changes are a problem
by GinasGuy on 2018/10/05 17:25
I have used Orbitz for years , I have only encountered a problem 1 time, trying to change a car service booking because of a flight delay. The 12 hour time difference between the US and my destination didn’t help. I lost my booking fee, because my arrival time was not changed as I thought Orbitz had done when after I contacted them. Baron car service said they had not been contacted by Orbitz when I arrived and so I had no car waiting for me to take me to my hotel when I arrived in Manila at 12am. I’ve booked flights through orbitz, never had a problem, booked hotels, no problems, BUT I never had to make any changes to any of those bookings. Orbitz is good in all aspects of booking an event for you. Just keep in mind , as with any travel agency, changes could be a problem.
What happened to flight details?!!
by Pepper Dee on 2018/03/26 17:01
Hey what happened? Used to be able to open flight details by tapping on flight date from My Trips page. Now it just opens a world map and won’t show you anything else. Did this happen with the latest update? FIX IT PLEASE! P.S. All these negative reviews for the APP: don’t blame the app or Orbitz if YOU don’t know the basics of booking travel - refund policies, hours of operation of the rental car place, the LOCATION OF THE HOTEL YOU ARE BOOKING. Orbitz follows industry standards when stating cancellation policies, refund requirements, and airline rules and regulations. You have to be an educated consumer to book your own travel. If you don’t want to get stuck or screwed for something YOU didn’t know, use a travel agent. “Do not try this at home.”
Poor car rental service
by invadercupcakez on 2018/10/10 15:06
Orbitz can do better by not taking my money for a car rental, just so I can get all the way to the airport in Norfolk, VA, to be told that they cannot give me a car because I do not have a Virginia license.. umm this is an airport, not likely people have a Virginia license because we’re TRAVELING! But excuse me, ma’am, you took my money, two weeks ago.. Left us stranded at the airport for an uncomfortable amount of time. The car rental staff was not very kind, basically told us it’s not their problem. WE had to pay for transportation to the hotel. And had to stay an EXTRA night at a hotel that costs $130 a night! I am extremely unhappy with the car rental experience. Other than that, there are no other complaints. Orbitz gave us a refund for the car rental $400 plus an additional $200 for reimbursement on the hotel & Uber.
Book on the go
by wanderlustpa on 2018/01/14 15:10
I started using orbitz just to book flights. I found them to be the most competitive with pricing and their customer service was pretty good. Then one road trip when searching for airbnb with none in the area I liked, I remembered I’d recently loaded the orbitz app to my phone. I pulled it up to search for lodgings and it’s smart & efficient design made it great to use. The map feature is my favorite. But the whole layout from search to booking works as it should and now I use it whenever I travel. We’re currently on our most recent road trip and I’m sitting in a king bed with great bedding waiting for continental breakfast - toasty and comfortable. Thanks to the Orbitz app; thanks team orbitz 😊
No return baggage
by Latina81 on 2018/09/03 18:48
First i want start by saying that i never had a problem with Orbitz before. However, this last trip i booked two flights to Madrid; had no problem on the way there but on the way back we had no return baggage on the reservation. This made no sense why would i reserve a flight to bring suitcase there but not back. Air Europe claims that happens all the time when not booking through the airline. I’m not sure if that’s true or not but i did looked all over Orbitz and i never got a notice that the free suitcase was to Madrid not back. We ended up having to pay over $150 each for our suitcase. Orbitz should have been cleared on this so we could’ve made accommodations for this and not surprised when we got to the airport. If it wasn’t bc this was my first issue with Orbitz i would’ve rated less.
Orbitz - Horrible Customer Experience When Attempting Changes or Cancellations
by MetaLakeJack on 2018/08/02 17:53
Good luck anytime you want to cancel a reservation on Orbitz. I am currently in the middle of a two hour fiasco, handed off to four Orbitz agents now on hold waiting for a fifth - “supervisor” who can “sign off” on the simple act of cancelling the last few days of a hotel reservation in NYC due to a change of plans. NEVER book a hotel through Orbitz if you have any potential for needing to change or alter the reservation. They are good at taking the money for a reservation, they work very, very hard not to refund anything if you need to make a change. I have been a customer for 15 years booking travel at least 10-15 times a year for our large family. Today I say goodbye to Orbitz - for good. The lifetime value of this customer ends today because Orbitz would rather keep a couple hundred bucks than honor my need to make a change.
Where’s my refund? 8 weeks really?
by Beaver365 on 2017/12/13 22:47
The app is easy to use, but if you make any type of mistakes and paid for it you will not get your money back for a very long time if you even get it back. I booked a flight within an hour I realize I made a mistake. After hours spent on the phone talking to customer service from another country they said they will send me the refund but it will take eight weeks. That is ridiculous. Customer service was nice but everyone seemed to have a different version of policy. And hard to understand. I booked nearly my entire three week tour from Orbitz, spent thousands, made one tiny mistake I caught within an hour. I will not use this to book anything in the future. Kayak, other sites, just as good and you can understand them as well as get refunded in a timely manner.
It’s all a scam
by Wyldechylde1919 on 2018/10/01 21:25
Out of the 2 times I’ve used orbitz, I have had nothing but problems, I too was gonna cancel a flight, but was told I’d lose the money if I canceled my flight, even though they have a cancellation policy, which in effect is nothing but BS! I bought the flight insurance for $19, which is through a 3rd party on the website, it too was also a waste of money, the cancellation flight insurance doesn’t do anything for you, unless there’s a death in the family or you yourself have a medical emergency, this was never brought to my attention until I actually tried to cancel my flight, I will never use orbitz for anything again, they are not veteran friendly either, save yourself the aggravation and make your own flight plans through the airlines themselves, also American Airlines is the only airline that has a “no refunds policy” bad business in my opinion
Be careful with car rentals
by Bethanymollo on 2018/06/02 22:01
I recently booked a rental car through them and the rental car company would not honor the rate that I had already paid to orbitz. In fact, they were trying to add on extra fees that were quadrupling the rate I paid! I decided to rent from another company who was honest and open with their rates and I was told I would not be charged for the reservation booked by orbitz. I asked for something in writing confirming that and the customer service represented very rudely tore up the contract in my face and threw it away. I contacted orbitz, and after being on hold for more than an hour, I was told they will not give me a refund. I had to fight for it, and after 2 weeks of communicating with them they did finally give me my refund.
Took forever to rebook a flight that was canceled.
by CBR.16345 on 2018/03/27 17:15
I received a notice from Orbitz that my flight time had changed by more than 4 hours, and to click a link and a rep would call back within 48 hrs. He did and left an message with such broken English that I could not understand the call-back number. When I called a number from the website, guess what? Another rep who spoke broken English. Ridiculous. This is America and we speak English. If you are a customer rep, then use a language that is intelligible. Finally, it took her almost 25 minutes to rebook the flight. I had to ask 3 times if she was still there. The website is good ONLY IF you don’t have to speak to a “customer service rep” or if you are fortunate enough understand horrible accents.
GREAT app, do not listen to negative reviews
by Alley Useless on 2018/02/21 10:10
I suspect the people that give negative reviews don’t know what they’re doing, and they blame the app. Anyways, I’ve used this company since before they even had an app. Great company, great app, works perfectly and always gets me a good cheap hotel when I’m on the road or gets me a great price on a flight when I want to go visit somebody. And I travel at least 4 to 5 times a year on a plane and 4 or 5 times in a car and use Orbitz almost every time. I’ve Used other apps occasionally for travel but they’re usually the same or more expensive
Lisa Kelly
by RedRabbit71 on 2019/02/18 19:53
My family and I travel extensively. I spend hours researching the best flights and hotels....until now. Orbitz has all the information I am looking for in a simple to navigate App. There are similar apps but I found none that can beat the price of their bundled package deals. Once your trip is booked, flight and hotel info are at your fingertips! No more searching multiple places for your boarding pass, car reservation or hotel confirmation number! With 2 kids and a husband who can’t anything, the Orbitz App is the only one for me!
Be alert
by Onder Canguven on 2018/02/11 19:17
Using application is easy and useful especially in flight section. BUT you MUST be always alert when you are making reservation for hotel ! Why? E.g. Although I write 3 persons/room with breakfast. It offers prices without breakfast and etc. Of course it is not good to read everything when you want to be relaxed. We want to trust the application and therefore the company. Total price MUST be total. After seeing the last total price, you should not worry about the basic extras e.g. rollaway bed, because at the beginning if you wrote 2 adults and 1 child. Thank you for giving this opportunity sharing my feedback.
Misleading
by klynne123456789 on 2019/01/04 23:21
I tried to reserve a hotel and on the orbitz main page not in fine print it stated book now pay later. Well just FYI that is not always the case. I was charged the full amount for my reservation immediately after inputting my card number. Always check what the actual Hotel requires because orbitz will not refund your money. They will advise you to contact the actual Hotel and you will need to cancel you reservation and request a refund directly through them. So read the fine print and research if the actual Hotel requires a deposit. This to me is misleading and just plain wrong and not the way to conduct good business. I will stick to Expedia. Very unhappy customer here.
My experience with Orbits
by yaniluvorchids on 2018/11/26 13:13
I booked my vacation with Orbits all inclusive and I was very happy with our trip and the great deal we received. I was very satisfied and so glad to know that once my trip was paid in full, there were no hidden extra fees to pay. We went and had the best service and checked out without a single problem. Thank you Orbits and I can’t wait to book our next vacation through your service once again. Happy customers
I use this app all the time
by I_luv_2_trvl on 2018/05/17 14:37
I love the Orbitz app. Its easy to use and convenient. Whenever I have had a problem with a reservation, I have called Orbitz directly and they resolved my issue...usually with just the 1 phone call. As a former travel consultant who encourages my friends and family to use an actual travel agency for “major” vacation plans such as cruises, European trips etc, I also encourage them to use Orbitz when they just need a hotel for a night or 2 or perhaps air only. I would and do recommend using Orbitz. 🙂
Outstanding customer service
by Papas44mah on 2018/03/21 21:15
We have booked many trips through Orbitz over the years, last year we were traveling to Rome. We had many hotels booked, non- refundable. In October my wife was diagnosed with cancer. I called Orbitz and and explained. While I was on hold with them they called each hotel, kept me updated entire time, and got all our money back, every cent. We will never use another travel site. Outstanding Customer Service Thank You
Good but with faults.
by TZ1952 on 2018/10/16 03:24
This app allows you to search and book hotel, flight, or car for your trip. One major problem, you can choose number of guests when you book a hotel but not numbers of rooms. You can book only 1 room at a time. If you need to book 2 rooms you have to book twice. Funnily by second booking you get a warning that you have already booked same hotel for same date. This should be easily fixable. Will wait and see.
It's the little things...
by 747Surf on 2018/08/31 21:26
The little bit of money you save is not worth being treated like a third class citizen at the hotel you book thru this site. Amenities that are clearly listed as "included" are not always included according to the fine print as read by Olivia (Orbitz Customer Care Team otherwise known as No-Care Team). She didn't really even try to address the real issue of customer service but more concerned about reading fine print. Basically was saying better luck next time. Cool - guess maybe I'll have better luck booking elsewhere. Bottom line: book by other means🙂 and avoid the aggravation of a none caring company.
Always my #1 choice for travel
by Peachy1209 on 2018/01/12 15:30
Orbitz has the best rewards hands down. Wherever you travel, you earn Orbucks which can be used towards your next trip. Orbitz more times than not offers coupon codes throughout the year. Which in my opinion sets them apart from Expedia or Travelocity. VIP hotels offer an amenity like a free upgrade or complimentary breakfast- which I have experienced at several hotels. (A very pleasant plus!)
[Orbitz] is a great place to start and put ideas together.
by WalworthTrucking on 2018/07/27 03:44
Would be nice if the Multi City feature could be accessed through the app, as I am a frequent cruiser. Also, it would be great if there were package options on a one way ticket...again...frequent cruiser here. Would love to be able to pair a deal out of San Diego on a One way before embarking on a PC cruise. (Not all cruises are round trip, you know. 😇) Other than that, I’ve been pretty happy with the app and it’s functionality.
Awful experience - couldn’t able to select 0
by Sowjanya S on 2018/12/03 04:03
I had an awful experience with Orbitz. I made a booking and tried to cancel it with in 5 minutes. Orbitz support it’s non refundable. So I planned to stay in the same motel which gave me bug bites all over my hands. I asked orbitz to refund my booking cost as they are the reason for my current situation. They softly rejected saying it was processed through billing with hotel the moment u booked so we were not able to cancel the booking and we will make sure your next trip is good. I don’t want to suggest Orbitz to anyone as they are not bothered about customers and their experience.
Rental car misleading
by ticked off Randy on 2018/07/06 00:44
We needed a large SUV or van for vacation. Booked a reservation through Orbitz for a Ford Expedition or comparable and doubled checked the reservation with Enterprise and it said a Cadillac STX 4 door car! Booked a second reservation for a Ford Transit Wagon which is a very large van. Checked again with Enterprise again and it came up as a tiny Kia Soul!!!!! Called Orbitz and they had the excuse that it’s up to the local rental car place to determine what kind of car you get. What?!?!?! I get the make of car such as Ford Expedition or Nissan Armada. But to downsize to a car? And the large van to a Kia Soul, seriously?? Terrible first impression and won’t be using them again.
App defaulted my info!!!
by SANikNak87 on 2017/10/02 00:06
This app is the WORST!!!! While booking a flight across country after putting in my family members info it defaulted my info into the ticket AFTER I confirmed purchase! Called customer care and they didn't do ANYTHING! I asked to speak with a manager and she said she would do an investigation to determine if there was a glitch and NEVER came back to the line! Sent the rep back to the line to tell me it was nothing they could do to correct the name they THEIR system glitched and defaulted, leaving my family member stranded! Most horrible experience I've ever encountered in my life! If I could give this app 0 stars I would!!!!
Not Perfect but VERY Good!
by AmyKotches on 2017/09/15 16:22
I debated giving 5 stars but there's always room for improvement. However, overall, this is an effective and user friendly app. I use it often for airfare and almost exclusively for hotels. So far, I've never had an issue. I especially like that for a few dollars more per night, per room you can book now and pay later and can cancel up to 24 hours before reservation.
Best Travel site
by NikB5 on 2019/02/13 14:06
I often travel up to a few times per month and I ALWAYS use the orbitz app! They are always the best price around ! They will always refund you within a certain time if needed and also they alert you if the price drops on one of your purchase flights. Easy to you and always customer friendly!
Lacking in Information
by RocketScience123 on 2018/07/13 10:20
Normally Orbitz would include information about the deposit fee and so on and so fourth however it did not for my newest hotel stay purchase using the app. Which was inconvenient because I then had to call and inquire about that information. This took away from the main reason I use this app which is convenience. Also the zoom on the hotel pictures is disabled I did not like this feature on the app.
MS A
by Mzmaserati30 on 2018/10/08 23:00
I’ve had my share fair of issues with orbitz but i must say they are amazing i had and issue with my reservations Orbitz made sure they did everything in their power to help me I had a wonderful time at the hotel they upgraded to at first I thought I was gonna have a horrible birthday weekend but it turned out to be one of the best trips I ever had
Great and easy to use. Need better history of bookings
by Gameguy12 on 2018/05/07 02:27
The app is very well designed and extremely easy to use! We booked many hotels and flights through it at the last minute and everything worked flawlessly! I have a need to contact a few of the hotels we stayed at but cannot find a history. Please add a view to view see old bookings and tickets.
Good but could be better
by Kitsujoy on 2018/10/13 12:49
I have had a good experience with the app except for the fact that, when looking for flights, it doesn’t allow to search with flexible dates. That’s a huge inconvenience, the reason I finally use their site and not the app. Everything else works fine—but the flexible dates feature is very important in flight searches and I hope that will be included in future versions of the app.
Directions were wrong / needed credit card to rent vehicle
by mlks2580Q on 2017/12/23 22:16
The directions for Thrifty car rentals was guiding me to a residential street in Portland. I drive around looking and gave up. I called the 800 number and got the correct location which was close to PDX Airport. I couldn't rent a vehicle due to not having 3x the rental amount on my credit card. I had the 3x amount on my debit but that was not acceptable. So besides the 5x amount on my debit I could not get the car. Unfortunately this was a day before Christmas Eve and it ruined my plans. Booking this using Orbitz and installing the app led me to believe all was well and no worries. I wish the credit card issue was clarified before taking the time to go to the rental lot. Also the wrong directions on the app leads me to low review score. Nice looking app but it didn't help in any way.
Great site if nothing goes wrong - then horrible
by SkookumDon on 2018/07/22 21:57
I’ve made 20+ bookings through Orbitz. If nothing goes wrong, it is a great bargain, but if something goes wrong, or a change needs to be made, prepare for the worst. For example, I had to change the first leg of a flight, but when I went to check in for the the return flight, I was told the reservation had been cancelled because I had “missed” the first leg. They wouldn’t do anything and it cost me over $1000 extra to get back home.
Booking fee scam
by bryanmeyer on 2018/08/13 03:53
They charge non refundable booking fees for reservations (flights, hotels, etc). So even though you are able to cancel the reservation, the booking fees are never refunded. Instead, if you book directly with the hotel or airline then you can cancel the reservation and avoid any booking fees. Complete scam since other services are able to make money off the reservation without additional booking fees which means they are making more money than just the booking fees. Avoid Orbitz like the plague. Unless you like getting ripped off.
Ruined weekend
by ChrisMuetze on 2019/02/07 02:58
Used Orbitz to book a weekend in FL and they, without my knowledge, cancelled by outbound flight. I only found out when I arrived to the airport and attempted to check in only to discover I had no reserved ticket awaiting me. Orbitz initioclaimed I had cancelled the flight in March which is amazing since I booked it in January. I then had to argue with them to get a refund on my return flight. And I lost money because I had to cancel my hotel accommodations ($189 that orbitz should reimburse me for). Orbitz ruined my vacation and were very unsympathetic about the whole experience
Cabo or bust
by coachtd on 2018/08/21 16:40
I’m no computer genius. I used my iPhone to book on Orbitz. I went slow, making sure I got the best flights/price. After I corrected a few minor errors, All was good. It took about 20 minutes. I was even able to pick seats and get the flight insurance. I feel good about the transaction. Thanks Orbitz.
Retarded App
by poiujgfxvgh on 2018/08/02 05:51
You would guess that all your trips would be saved. No it does not. Who ever designed it is more retarded than our president. The reason I rated this 5 stars is that if you give 1 Star it will ask you for nickname and any name you choose it will say name already taken. Be carful with all these app and social media.
Want to getaway, I got Orbitz app.
by avalos_joaquin on 2017/12/15 22:39
I’ve been a user since 2011 and I have to say I’ve never had a problem now with this app it’s easier for me to track cheaper flights, hotels and even activities. The company handles questions very friendly and comprehensive. Thank you Orbitz you are my link to amazing and fun times.
Alaskan Vacation-flight/car
by delo386 on 2019/02/07 03:59
I always use Orbitz for my flights and I have rented car too. I’ve been with them for over 20 years and I can always find the flight and extras I’m looking for. Solid app and very good customer service when I call for questions to my arrangement. Go Orbitz.
Put a back arrow
by TM_vacationer on 2019/02/07 22:34
Whenever I look at hotel resorts, at a particular location, if I click on a resort and want to go back, there’s no other way of going back other than closing out that window and then having to go back in to look at other hotel resorts. I wish you would put a back arrow so I could just go back one page. Thanks!
Clutch
by Teko42 on 2018/12/20 09:35
Such a useful app I’ve had several hotels and car companies especially tell me to go with orbitz over their own pricing!! In person! But moreover the deals are always spot on and somehow I find fair not available anywhere else. No need for anything else except hopper. It’s awesome for flights. Cheers.
Great Traveling App!
by esanchez591 on 2017/09/16 22:24
I been doing my traveling plans here on the Orbitz app for years and it has not let me down with their deals! Also I love the orbucks they have every time you book a hotel or flight you get points to help on your next trip! I totally recommend this app for any travelers!
Entering account problems
by accountphobia on 2019/01/06 17:48
Can’t get onto my account; says my password is wrong but then when asked to send for a new password I never got an email for submitting a new password ;very frustrating. I have tried this at least five times and I keep getting sent around in circles with no way to get to my account. I will try customer support next. Hopefully they are better than the computer program for correcting this problem.
Outstanding
by DrPage1 on 2018/12/12 13:09
Orbitz is the most helpful, understanding, and efficient rental car agency I’ve ever used. I’m a Doctor and when I had patient crises preventing me from picking the car up until the next day... They not only held it for me, but they did not even charge me for it. I’ll always recommend Orbitz!
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App name
Orbitz Hotels & Flights
Description
Use code APP15 for 15% off on select hotels in the app + earn MORE Orbitz rewards one flights and hotels. Orbitz is the #1 way to book travel on your mobile device. The Orbitz app lets you quickly and easily search and book flights, hotels, rental cars, activities. Plus, join Orbitz Rewards and start earning Orbucks on your flight and hotel bookings that you can instantly redeem on hotels in the app. EARN MORE -App bookers earn 5% on hotels and 1% on air! -Plus find last-minute hotel rooms nearby and save 40% with mobile exclusive deals! HOTELS - Last minute hotel bookings welcome and free cancellation available! - Pay when you book or when you arrive at the hotel. - Find hotels, motels, and inns around you on an easy-to-use map view. - Review descriptions, photos, user ratings, and amenities from verified hotel guests. - Sort results by deals, price, or reviews. - Securely store your payment details for faster, easier, and safe bookings. Apple Pay available! FLIGHTS - Save even more on your flight with our combined one-way fares and get a single price for two separately issued tickets. - Search and book round trip or one-way flights. - Sort flights by price, time, or duration from any airline. - Enter a departure date and destination, and your trip-ready. Book now! CARS - Search thousands of cars to find cheap, quality rentals. Save big when you book in-app! - Plan round trip rentals from any airport in the world to make your vacation, holiday or getaway a total breeze. ACTIVITIES - Attraction tickets without the lines. - Book local tours. - Airport shuttles. - & more activities unique to your destination! MY TRIPS - Share your travel plans with friends and family via Orbitz' itinerary sharing feature! - View your record locator, gate information, and upcoming trip details on the go. - Plan your own vacation packages with activities, hotels, cars, and more. Orbitz offers a simple, secure booking process, and 24x7 customer support. Use our convenient travel tools to view upcoming trip details, access address information and get maps for directions, receive alerts for flight delays, gate changes, hotel check-out times and more. APP15 coupon code Terms & Conditions Subject to the restrictions set out in these terms and conditions, the 15% promotion code may be applied to a qualifying stand-alone hotel (not a hotel booking in combination with any other product such as flight + hotel, or flight + hotel + car) booked on a mobile device or the Orbitz app by 12/31/2019, for 1 or more nights for travel by 6/31/2020. Qualifying bookings instantly receive 15% off at check-out through the use of the promotion code. Customers are limited to one redemption of this promotion code and up to a maximum savings of $150 per booking. After one booking, this promo code will not be able to be used again, even if the booking is cancelled. Exclusions may apply and most major hotel chains are excluded. The promotion code cannot be redeemed against taxes, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer. Discounts are not redeemable for cash for any reason. Promotion codes are non-transferable, not for resale, and cannot be combined with other offers or used for any booking previously made. Any attempt at fraud will be prosecuted to the fullest extent of the law. Void where prohibited, taxed or restricted by law. Orbitz reserves the right to change or limit the promotion in its sole discretion. Usual booking terms and conditions apply (see https://www.orbitz.com/p/info-other/legal.htm) and all bookings are subject to availability. The Orbitz app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies.
Saed Alhamad
by SAEDl on 2019/02/21 13:50
Very happy with it
Fun Times In Miami
by VA MoneyBagg on 2019/02/21 05:05
The Best Price Over Expedia
Great App. Easy to use. Just what I need.
by billwx1 on 2019/02/19 11:32
No problems for me. Navigates easily. Find what I am looking for.
Where is my trip history?
by Hrach on 2019/02/19 07:00
Why can’t I view my trip history in the app? Why is there limited information about my previous trips? I’ll change it to 5 stars when trip history is in the app
MGS
by Frangoheadbeak on 2019/02/19 02:02
Tried to get round trip business class fare for October or November flight from Sao Paulo to Papeete. For many dates you consistently missed all the best direct flights on Latam Airlines. You did not show available flights that I later got on the Latam website. Although your app is ok on simple flights, you are often unreliable for comparative shopping, and your omissions drive one away to book directly on proprietary websites of airlines!
Prices not as advertised!
by Steel City Review on 2019/02/18 20:17
We’ll have to say that Orbitz appears to have decent prices...until you go to check out and find that your tickets increased by $700! Really? What a joke!
Lisa Kelly
by RedRabbit71 on 2019/02/18 19:53
My family and I travel extensively. I spend hours researching the best flights and hotels....until now. Orbitz has all the information I am looking for in a simple to navigate App. There are similar apps but I found none that can beat the price of their bundled package deals. Once your trip is booked, flight and hotel info are at your fingertips! No more searching multiple places for your boarding pass, car reservation or hotel confirmation number! With 2 kids and a husband who can’t anything, the Orbitz App is the only one for me!
Wonderful
by Ybjng0 on 2019/02/17 19:53
I love that this APP has all the information you need from the time to catch a flight to all the activities in the area that you are visiting ... I also alerts you for delays or upgrades... the most wonderful APP ever...
App does not have enough filters
by Sierra and Sol on 2019/02/17 06:58
Orbitz is great but the app filters are weak and limited. I had to use the desktop
Where is Apple Pay
by Jsl Javi on 2019/02/17 04:08
Apple Pay disable again??!
Sign In Problems
by Richard1726 on 2019/02/16 19:18
Can’t sign in.....again
Treat app for travel needs
by globetrotyou on 2019/02/16 16:03
Having used Orbitz for travel needs; I have to admit it is a great app for travel needs. Customer support needs improvement but the app fulfills all our needs.
I’m over it
by freshhugvfeyjbhobbvdetjji on 2019/02/16 02:48
It sucked. They wanted me to upgrade the account so I did created the email and password only for it to tell me someone else had the same. It’s stupid
Can’t access itinerary
by Animebloodlover3 on 2019/02/16 02:34
I want to work with app customer support but trying through even a computer I can’t get in touch with anyone. I can look at everything else on my phone but I can’t see the recent trips I’ve booked :/
Flight canceled
by Dwight Gorsuch on 2019/02/15 16:28
Zero notice from Orbitz
Best Travel site
by NikB5 on 2019/02/13 14:06
I often travel up to a few times per month and I ALWAYS use the orbitz app! They are always the best price around ! They will always refund you within a certain time if needed and also they alert you if the price drops on one of your purchase flights. Easy to you and always customer friendly!
One, two, three, done.
by cscorza on 2019/02/12 15:10
I love how easy it is to find tickets.
Love it!!!
by Jennii_xd_4/20 on 2019/02/11 18:15
This a easy way to book trips and find good deals. It is also very easy to book your trips which is very helpful. Definitely will use this for ever!!!
Lot of login issues
by paveman2002 on 2019/02/11 17:41
Lot of login issues
Love the app
by bigtudy on 2019/02/11 15:36
No app is perfect, this one is pretty good the only feature I wish it had the ability to search for flexible dates for flights
Credit Card issues
by RuKiddinMe123 on 2019/02/10 17:04
I am very sad to report a low rating, because otherwise this site has the lowest prices and great customer service. I love the peace of mind knowing that I will be able to cancel within 24 hrs no questions asked. HOWEVER I am terrible displeased with their billing antics. They double charged me and tied up my credit while the second charge was “pending” and not allowing me to make any further purchases on my credit card, they just tossed the ball to the credit card’s court and said they can’t cancel it because it was not successfully charged (even though it shows as pending on my credit card still). So, now I’m stuck with a credit card that exceeds its limit by thousands of dollars until their pending charge (of double charging me) drops. This is the second time they have tied up my credit with their dumb pending charges of aloof transactions and have left me without available credit to make purchases in the mean time. How is a consumer to know that they’re going to tie up their credit on phony pending transactions that are in the air and unable to dispute because they haven’t been posted, but still charged!?!?! I am very disappointed to have to write a review like this, but enough is enough. (The app in itself is great. Great prices and functionality, but seriously can’t handle that this happened TWICE in one month).
A magnificent spectacle!
by Larry & Terri on 2019/02/08 19:05
My wife and I, had an amazing time at the Venetian Hotel Resort. Extravagance at it’s best! Everyone helpful, courteous, and equally amazed!
Put a back arrow
by TM_vacationer on 2019/02/07 22:34
Whenever I look at hotel resorts, at a particular location, if I click on a resort and want to go back, there’s no other way of going back other than closing out that window and then having to go back in to look at other hotel resorts. I wish you would put a back arrow so I could just go back one page. Thanks!
Terrible! App does not works.
by very disturbed traveker on 2019/02/07 16:27
Absolutely terrible! Even the review section does not work well
Good so far
by tornayleigh on 2019/02/07 14:52
Great
Alaskan Vacation-flight/car
by delo386 on 2019/02/07 03:59
I always use Orbitz for my flights and I have rented car too. I’ve been with them for over 20 years and I can always find the flight and extras I’m looking for. Solid app and very good customer service when I call for questions to my arrangement. Go Orbitz.
Ruined weekend
by ChrisMuetze on 2019/02/07 02:58
Used Orbitz to book a weekend in FL and they, without my knowledge, cancelled by outbound flight. I only found out when I arrived to the airport and attempted to check in only to discover I had no reserved ticket awaiting me. Orbitz initioclaimed I had cancelled the flight in March which is amazing since I booked it in January. I then had to argue with them to get a refund on my return flight. And I lost money because I had to cancel my hotel accommodations ($189 that orbitz should reimburse me for). Orbitz ruined my vacation and were very unsympathetic about the whole experience
Customer Services is very bad 2/5/2019
by Boyywonder2430 on 2019/02/06 01:49
Customer Services is very bad, they don’t listen they just try and talk over you
Airlines may cancel the booking and orbit may not help
by sheteninad on 2019/02/05 19:04
Arilines can apparently cancel the reservations at the last moment and Orbitz will reply with - "you will need to make a new booking at the prices currently available." Basically they would not help you and leave you hanging...
App issues
by JW Herman on 2019/02/05 07:13
No flexible schedule opportunities? Prices differ than going online?
Best way to book fights and cars
by amranraf on 2019/02/03 01:01
By far the best for flight bookings and car rental. Gives you additional discount on bundle pricing
Doesn’t list delta flights
by Flwino on 2019/02/02 21:07
No delta
Orbitz ✈️❤️
by IronicLee1184 on 2019/02/02 14:42
Orbitz is the best! I recommend it to all travel junkies!!
Can’t Pull Up my reservations
by ChiTom0219 on 2019/02/02 13:31
When I hit the Trips icon, it just spins and spins saying “Fetching Itineraries”. Never errors out but never pulls up itineraries either. Big waste of time
No Go
by no orbitz on 2019/01/31 14:51
I booked my car rental then I downloaded the app, and set up my account/password. I log in and no where do I find my car rental reservation! Great!
Fail
by Billiemke on 2019/01/31 05:53
I set up flights on your sorry online and it broke the trip into four separate trips that aren’t connected and have none of the discounts. When I went to look it up on your app there are only two of the four listed on the app while all four are on the Internet webpage The webpage kept leading me on from a flight to a hotel and a hotel to a flight but it never hooked them up. Enough.
Great experience
by ra517 on 2019/01/30 05:05
Great experience.. Easy to navigate and plenty of options
Search
by bcgjfdd on 2019/01/30 01:26
There’s no way to put only need hotel for part of stay
Multiple destination flights
by jackjoejames on 2019/01/29 17:42
You can not book on the app. You can only book one way and round trip flights.
Useless app
by jo0017 on 2019/01/26 20:09
Useless app. There is no option to book more than one room in app.
Imposible
by disgruntCuster on 2019/01/24 02:44
Claims to allow flight tracking but impossible to see/find the link to do so. If there’s one they don’t make it easy
What in the world?
by Dmigneault1 on 2019/01/24 01:39
Can’t see trip history to print receipts. It’s amazing how this was cut out.
Booking flights
by wrengirl01 on 2019/01/22 01:40
Booking flights was very user friendly. I always use orbitz for all my travel needs.
GREAT SAVINGS
by Lvrdhorus on 2019/01/21 16:55
Good savings great deals with this app !
Recervacion
by hi1:05 on 2019/01/21 06:05
Hacer la recervacion de buget en vuelo y carro fue la mejor decicion que hicimos nos dieron buenos descuentos muchas gracias 👏🏻👏🏻👏🏻😍😍😍
Can no longer sign into iOS app
by H.Y.S. on 2019/01/21 05:23
Starting from a few weeks ago, I longer can sign into the iOS app. It tells me double check my user name and password - which I did, repeatedly. Note that the same credentials work on a desktop browser, but not on iPhone.
Can’t see your favorites
by All the "nicknames" are taken on 2019/01/20 12:01
It’s really frustrating that you can’t see your saved hotels on the app. No point for me to use it.
Email
by Jswinginon9 on 2019/01/18 05:14
Tried retrieving my password from this site and it’s taken more then six hours without getting a new password! This is terrible quality of service.
Crooks. Useless customer service.
by Tbills8585 on 2019/01/17 10:40
DO NOT USE ORBITZ. THEIR CUSTOMER SERVICE IN THE WORST AND THEY DONT HELP AT ALL. EVEN 2 MINUTES AFTER BOOKING THEY COULDN’T AND WOULDN'T HELP. THEY ARE A DISGRACE AND A BUNCH OF CROOKS. WILL NEVER USE THIS COMMUNIST SITE AGAIN!!
Review
by Muth10 on 2019/01/16 21:17
Why can’t I select a seat?
Please add multi-city search for flights
by Keracz on 2019/01/16 17:33
Pretty good app. Only thing I’m missing is multi-city search for flights
User friendly but missing easy access to
by Vpark4414 on 2019/01/16 16:20
Your boarding pass! Needs it one icon on the bottom for quick access.
Vacation
by MKMDrummer on 2019/01/15 20:22
Great Rates
ORBITZ App
by 1SGshopper on 2019/01/15 14:35
ORBITZ needs to get a refund from whomever generated this app. I’ve lost ever ORBITZ because I can access to apply it to any future flights.
Better than Priceline
by dawgz22 on 2019/01/13 17:15
Orbitz has much better pricing than Priceline. User friendly and would recommend orbitz to anyone.
Help needed by me
by 00 of ur biz on 2019/01/13 02:37
Since my 11-yr-old son will become 12 before our trip is completed I can't use CHILD as traveler, but I'll become a Senior (65) before the trip is completed, but can't use SENIOR. I lose on both ends. Lastly, and this really gets my goat, a senior can't accompany a child. REALLY?!! So I lose again because I had a child late in life? Gesus
Your website was not working
by Cmho on 2019/01/11 19:22
Your website keeps having "an error occured ok no this page. Please enter valid data" when I was submitting my payment. I tried both IE and chrome to no avail. Fix your website. And I had to resort to downloading this. Although this app worked, I would rather not download it.
Sucky
by Sarah Haeder on 2019/01/10 23:01
This was the most difficult sign up I’ve had to do in a while and I still can’t download my flight info
No update
by jado-kiss on 2019/01/10 10:22
Flight was delayed 7 hours and Orbitz has no clue.
Annoyed
by BTRU107203 on 2019/01/09 15:57
I just attempted to book a round trip with Orbitz through their mobile app and somehow ended up with a one way flight... How did this happen? I attempted to submit a defect on Orbitz site for this issue however was unable to. I have reproducible steps if needed. The process of getting the flight cancelled was absolutely flawless however the fact that I have to wait two weeks for the cancellations fees to return is absolutely ridiculous.
Poor customer service
by Stimpy5050 on 2019/01/09 04:18
I made a reservation in error through the app. The reservation allowed for free cancellation for almost two weeks after it was booked. I attempted to cancel it the day I booked it. The cancellation failed with no good explanation. After five with customer support, each one not knowing what the last one did, I still have not received a refund.
Convenient
by c melendez on 2019/01/08 19:51
Great app super easy to use and extremely convenient!!!
Best Customer service ever
by kbraha on 2019/01/08 17:30
I was panicking about my missed flight, called the customer service they did everything they could for the cheapest way possible, got another flight for only $109 more. Thank you so much Donna (I’m not sure if that was her name) and her supervisor Noah.
Orbitz is the best OTA
by Tugftlauderdale on 2019/01/08 01:08
Orbitz has a really user friendly website. The content is engaging, and has the widest selection of airlines, hotels, B&B’s, rental cars, attractions and experiences that range from uber luxurious, to mid-range, to economy. Orbitz learns your travel preferences and suggests great options. ✅ First Class airfare from Washington Dulles to Moscow on Aeroflot, for friends to celebrate New Year’s Eve, with a tour of Red Square and the Kremlin? Done. ✅ Four night stay at Courtyard by Marriott on Fort Lauderdale Beach with Water Taxi tickets up and down the intracoastal, for a quick, affordable couple’s weekend? Done. ✅ Family getaway to National Harbor, Maryland with tickets to “ICE!” at Gaylord National Resort for the whole family, with a beautiful Cadillac CTX from National Rental Car? Done. ✅ Private stay at Winstead Inn & Beach Resort for a week in August with your fiancé? Plus shopping in Harwich Port, Ptown, Nantucket and a Dune Buggy Tour of Cape Cod National Seashore? Done. ✅ Roundtrip on American from Miami to the Caribbean island of Grenada to go zip lining through the lush rain forest, and a tour of the Seven Sisters Waterfall, with your best friends? Then off to a nutmeg factory, and a stay at an independent guesthouse in downtown St. George’s, walkable to the beach, bars and rum distilleries? Done. The whole world is possible with Orbitz!
Great app
by g money 197083 on 2019/01/06 22:11
Always book with Orbitz
Entering account problems
by accountphobia on 2019/01/06 17:48
Can’t get onto my account; says my password is wrong but then when asked to send for a new password I never got an email for submitting a new password ;very frustrating. I have tried this at least five times and I keep getting sent around in circles with no way to get to my account. I will try customer support next. Hopefully they are better than the computer program for correcting this problem.
Orbitz trip to Anaheim
by Courtney Simms on 2019/01/06 00:02
I tried to make a reservation to Hilton in Anaheim and I made the reservation just fine. Only to realize they switched my dates from July to January and so I will definitely be charged about $200 for the late cancelation. I can't believe I overlooked my booking dates and will never book through a third party or Orbitz again.
Excelente
by negra72 on 2019/01/05 06:17
Buenísima
The best
by Cacakid on 2019/01/05 01:35
There is no website like Orbitz I been planning my travels hotels car rentals with Orbitz for the last 12 years and I have always find the best deals compare to other websites Don’t be foul by other places choose the best “Orbitz “ it is
Misleading
by klynne123456789 on 2019/01/04 23:21
I tried to reserve a hotel and on the orbitz main page not in fine print it stated book now pay later. Well just FYI that is not always the case. I was charged the full amount for my reservation immediately after inputting my card number. Always check what the actual Hotel requires because orbitz will not refund your money. They will advise you to contact the actual Hotel and you will need to cancel you reservation and request a refund directly through them. So read the fine print and research if the actual Hotel requires a deposit. This to me is misleading and just plain wrong and not the way to conduct good business. I will stick to Expedia. Very unhappy customer here.
My trips can’t be added to Apple Wallet
by dkatich on 2019/01/04 12:53
I’m trying so many ways to add my trips to Apple Wallet and it’s impossible... please correct this function.
Orbitz site crashes just when I wanted to cancel my flights within 24 hrs of booking.
by discontend on 2019/01/04 01:59
I’ve been trying for the last hour to cancel a flight U had erroneously booked and wanted to book the right flight, but Orbitz site keeps giving me error messages that the site is temporarily not working. Can this be timing or is there a program they have in place for the site to “crash” if a customer tries to cancel within the 24hrs limit?
Excellent app to book flights
by SindysTavarez on 2019/01/03 01:28
I LOVE this app, it has the best prices for flights and hotels.
Itinerary
by mohawkcliff on 2019/01/03 00:37
How can I print this itinerary? I don’t see the entire package in one place.
Left me hanging
by Rntlman on 2019/01/02 02:05
Customer for numerous years. Let Courtyard by Marriott give away my room in an oversold situation. No rooms available in area. Overseas customer service no help. Will never use Orbitz again.
Bn
by decepcionado123 on 2019/01/01 02:09
Bn
Price change
by PHRN on 2018/12/31 20:49
While entering my credit card information, the price changed by $76. I have a hard time believing this happened in the 2 minutes it took me to enter my credit card information.
Outstanding
by Mini_mamba024 on 2018/12/30 17:30
It’s very easy to use it provides the best prices
My trip
by Ip men on 2018/12/29 20:58
Well I been using ORBITZ for last two years,always good that ,when I want to book flight or hotel I do use it lot. But early this week I took flight from Chicago to Nj and I was told to add insurance 19$ for my flight.but I had situations that I want to cancel that flight ,they refuse .and i told them that it’s family matter I can not go Chicago just to use the flight I’m already in New Jersey they so won’t do it, even I told them that I paid 19$for canceling,I couldn’t do nothing to get my refund;so this will be the last time I use ORBITZ . I did delete the app ,I’m gonna look for deferent service.
Ticket
by avt.716 on 2018/12/27 23:54
Wish it was compatible with apple wallet
Fare calendar
by missing fare calendar on 2018/12/26 05:04
Bring back the fare calendar!
Flight
by qytttr on 2018/12/24 15:02
Final stage of booking and app froze. Left me wondering whether I would be stuck with double booking if I started over.
Nice app
by Gabby tea on 2018/12/24 13:34
I love this app bc it’s fast and save!!
Excelente aplicación
by ro2x on 2018/12/24 04:31
Uso constante mente esta app y nunca he tenido algún problema con mis reservaciones ademas ofrece ideas de atracciones cercanas al lugar que visitas excelente opción
Incompetent customer service
by bhighley on 2018/12/24 02:20
My account got hack and four tickets were purchased for a family from Bangkok to Shanghai. I was notified when I got an email asking if i wanted to protect my flight to Shanghai. I contacted “customer service” to find out what was going on. During the first call, I explained that my account was hack and the four tickets purchased needed to be cancelled. The first person didn’t know what to do, so passed me to a “supervisor” the “supervisor” started the conversation with, “I understand you are calling about your reservation to Shanghai” to which I responded “no, I’m calling because my account was hacked and i need to have the flights cancelled.” This Abbott and Costello routine went on for a few more “supervisors” before someone got me to a fraud department where i was eventually assured that flights were cancelled. Four days later, I noticed someone was trying to book a flight from Bangkok to Tokyo, so the process started over. I asked to be sent directly to the fraud department and was told there was no fraud department. At this point I asked that my account be completely deleted as it’s apparent the Orbitz is incapable of providing a secure website. My account has not been deleted and my credit card was charged for the flights.
Gooood
by cecilian777 on 2018/12/24 01:55
VERY. GOOD
Outstanding Services
by Greatness.... on 2018/12/23 05:48
Always on point; always provide great services.
App doesn’t work as advertised
by Not Satisfied 2018 on 2018/12/22 20:25
Promised a 15% discount for using app, didn’t work (couldn’t find where to use code). App did not accept my “Orbitz Bucks” that I already had earned on account. Going back to the web site, deleting the app.
Good deals
by Pawn2king4 on 2018/12/22 00:15
Orbitz has helped me find some excellent flights. I will make them my first goto
LOVE IT
by BHANKZ FOUNDATION on 2018/12/21 06:00
i love you guys!
Clutch
by Teko42 on 2018/12/20 09:35
Such a useful app I’ve had several hotels and car companies especially tell me to go with orbitz over their own pricing!! In person! But moreover the deals are always spot on and somehow I find fair not available anywhere else. No need for anything else except hopper. It’s awesome for flights. Cheers.
App doesn’t work
by I vibrio on 2018/12/20 07:26
Haven’t used the app before, apparently. Tried purchasing a flight/hotel and couldn’t complete the purchase, but it didn’t stop Orbitz from charging my card twice to the tune of almost 2k. And according to the CSR that spoke English as a 2nd language it would take at least 24 hours for the charges to come off my credit card. Can’t recommend this app at all, would give it 0 stars were it possible.
Great App
by N Sturm on 2018/12/19 17:50
I’m an avid user of Orbitz, it’s easy to use and the customer service is great.
Convenient
by Yolaine86! on 2018/12/19 15:13
This app is easy to use and puts things in a more accessible platform, beats carrying around printed itinerary and the fact that it tracks points doesn’t hurt.
The best app
by Albobo5 on 2018/12/18 15:15
Excellent
My best app to buy my flight tickets .
by Mackalisson on 2018/12/18 15:13
They have a very good customer service and the app is very easy and helpful.
Want to see a trips catalogue of where I traveled
by Freezala on 2018/12/18 00:57
This is not only fun but helpful when someone asks where you were last year.
Flights available at last minutes❤️
by I’m A man on 2018/12/16 14:17
Ortiz’s app is easy to use & choose from many available dates,times etc & flight prices appeared to be among the lowest - thanks😎 Mrs.D Snow-Wesley,
Always my go to
by tazum2846 on 2018/12/16 12:31
This app is easy and makes booking a flight, hotel or vacation package easy. Been using Orbitz for over 12 years and will continue to use it for a long time coming.
Orbitz Has Been Good to Me
by Usually Content on 2018/10/11 09:03
I have had great experience with Orbitz. On a recent trip from US to UK, they consistently had better prices on what I was booking. This was a surprise to me, as this site is not my normal “go-to”, and I don’t have a lot of experience with them I was pleasantly surprised when I found out they gave me Orbucks to use on future bookings. Very nice! I don’t know if I’m ready to say that I will always use them, but they will definitely be on the top of my list of “go-to’s” now. As far as customer service, I had an issue with my airline cancelling a flight. I randomly checked on it a few weeks before I left and found that my airline had cancelled one of my flights. I called Orbitz and they were extremely helpful in getting me on an alternative flight. I, quite honestly, was shocked, as I expected to have to deal with it myself with no support, which has been my typical experience with other travel sites. The gentleman with whom I spoke was extremely courteous and helpful, and kept me up to date regarding the progress of his conversation with the airline; (which even involved a language barrier.) Thank you, Orbitz.
Credit Card issues
by RuKiddinMe123 on 2019/02/10 17:04
I am very sad to report a low rating, because otherwise this site has the lowest prices and great customer service. I love the peace of mind knowing that I will be able to cancel within 24 hrs no questions asked. HOWEVER I am terrible displeased with their billing antics. They double charged me and tied up my credit while the second charge was “pending” and not allowing me to make any further purchases on my credit card, they just tossed the ball to the credit card’s court and said they can’t cancel it because it was not successfully charged (even though it shows as pending on my credit card still). So, now I’m stuck with a credit card that exceeds its limit by thousands of dollars until their pending charge (of double charging me) drops. This is the second time they have tied up my credit with their dumb pending charges of aloof transactions and have left me without available credit to make purchases in the mean time. How is a consumer to know that they’re going to tie up their credit on phony pending transactions that are in the air and unable to dispute because they haven’t been posted, but still charged!?!?! I am very disappointed to have to write a review like this, but enough is enough. (The app in itself is great. Great prices and functionality, but seriously can’t handle that this happened TWICE in one month).
Incompetent customer service
by bhighley on 2018/12/24 02:20
My account got hack and four tickets were purchased for a family from Bangkok to Shanghai. I was notified when I got an email asking if i wanted to protect my flight to Shanghai. I contacted “customer service” to find out what was going on. During the first call, I explained that my account was hack and the four tickets purchased needed to be cancelled. The first person didn’t know what to do, so passed me to a “supervisor” the “supervisor” started the conversation with, “I understand you are calling about your reservation to Shanghai” to which I responded “no, I’m calling because my account was hacked and i need to have the flights cancelled.” This Abbott and Costello routine went on for a few more “supervisors” before someone got me to a fraud department where i was eventually assured that flights were cancelled. Four days later, I noticed someone was trying to book a flight from Bangkok to Tokyo, so the process started over. I asked to be sent directly to the fraud department and was told there was no fraud department. At this point I asked that my account be completely deleted as it’s apparent the Orbitz is incapable of providing a secure website. My account has not been deleted and my credit card was charged for the flights.
Free 24 hour cancellation scam!
by not happy with orbitz on 2018/07/14 03:09
I booked a round trip flight. Well within the free 24 hour cancelation, I cancelled my booking. Well I thought I did! On the website it only cancels one leg of the round trip. Lucky I checked, so I tried to cancel the return online and it would not let me cancel at that time and to call customer service. I called and I got someone I could hardly hear due to bad connection and heavy accent. They called me back, canceled my booking and sent an email with the cancelation. I called days later for an unrelated issue and they said the return was still open and could get no refund but a voucher with penalty! After a review/ investigation they said I still owe! They even had a record of my call to cancel but had no notes! Well eventually I spoke to another supervisor who saw they made a mistake and someone added flight insurance that I didnt book! . Moral of the story, Orbitz makes it appear you cancel the “roundtrip booking” you only cancel one leg! Also when you cancel they are supposed to refund the booking fee and they dont. Also check statement on your bank card for any of their add ons they dont refund! Very deceiving business practices!!!
Worst company ever!
by Angry Hispanic on 2017/11/04 00:41
Short story they booked me for a 5am car rental for a company that was not open until 8am. They refused to give me my money back for the car rental because hey failed to inform me that I would need to put down a 2,000 deposit for said car rental company. Then when I got to the car company not only was I unable to get the car I booked 3 hours past the time Orbitz advertised Orbitz also made me jump through hoops to get a full refund. Thank God for the amazing staff at the car rental company they where totally transparent they let me wait in the lobby for a ride from my sister and when Orbitz claimed they spoke to them on the phone and couldn’t verify my “claim” the rental company told me they never received a call. Thanks to the rental company I got my money back and they hit Orbitz with a hefty fine courtesy of me and multiple customers. Also while I waited in the cold for three hours the lovely Orbitz staff suggested I walk to the rental company being that it was only 7 minutes away from the airport, the rental company was 7MILES away. They also offered to book me another car for full price because they are always looking out for their customers.
Don’t book a trip with Orbitz
by bernsie6 on 2018/01/30 17:56
I booked a trip to the Royal playa del Carmen resort. While booking I asked the agent what the cancellation policy was, he said I had until April 25 to cancel with no fees. I called back 2hrs later to cancel the trip and the automated agent said I owed a 50% cancellation fee. I called back and spoke to a human, I thought. She said that was correct. I told he I asked about the policy before booking and what the agent said, she asked me if the agent read the disclaimer, which he didn’t. On to the supervisor who stated that was the hotel policy and he would look into it. I called the hotel and that WAS NOT their policy. ORBITZ LIED. Still waiting to hear back from orbitz as the said they record conversations to prove agent did not state policy. The call center is in India and that should tell you something. They push to book the trip as fast as they can. Oh I forgot. They sent a confirmation message to my cell and 1 min later sent a confirmation email with this policy at the end in fine print again never stating it was there. BEWARE OF ORBITZ!!! ORBITZ HAS BECOME A SCAM COMPANY
Changes are a problem
by GinasGuy on 2018/10/05 17:25
I have used Orbitz for years , I have only encountered a problem 1 time, trying to change a car service booking because of a flight delay. The 12 hour time difference between the US and my destination didn’t help. I lost my booking fee, because my arrival time was not changed as I thought Orbitz had done when after I contacted them. Baron car service said they had not been contacted by Orbitz when I arrived and so I had no car waiting for me to take me to my hotel when I arrived in Manila at 12am. I’ve booked flights through orbitz, never had a problem, booked hotels, no problems, BUT I never had to make any changes to any of those bookings. Orbitz is good in all aspects of booking an event for you. Just keep in mind , as with any travel agency, changes could be a problem.
What happened to flight details?!!
by Pepper Dee on 2018/03/26 17:01
Hey what happened? Used to be able to open flight details by tapping on flight date from My Trips page. Now it just opens a world map and won’t show you anything else. Did this happen with the latest update? FIX IT PLEASE! P.S. All these negative reviews for the APP: don’t blame the app or Orbitz if YOU don’t know the basics of booking travel - refund policies, hours of operation of the rental car place, the LOCATION OF THE HOTEL YOU ARE BOOKING. Orbitz follows industry standards when stating cancellation policies, refund requirements, and airline rules and regulations. You have to be an educated consumer to book your own travel. If you don’t want to get stuck or screwed for something YOU didn’t know, use a travel agent. “Do not try this at home.”
Poor car rental service
by invadercupcakez on 2018/10/10 15:06
Orbitz can do better by not taking my money for a car rental, just so I can get all the way to the airport in Norfolk, VA, to be told that they cannot give me a car because I do not have a Virginia license.. umm this is an airport, not likely people have a Virginia license because we’re TRAVELING! But excuse me, ma’am, you took my money, two weeks ago.. Left us stranded at the airport for an uncomfortable amount of time. The car rental staff was not very kind, basically told us it’s not their problem. WE had to pay for transportation to the hotel. And had to stay an EXTRA night at a hotel that costs $130 a night! I am extremely unhappy with the car rental experience. Other than that, there are no other complaints. Orbitz gave us a refund for the car rental $400 plus an additional $200 for reimbursement on the hotel & Uber.
Book on the go
by wanderlustpa on 2018/01/14 15:10
I started using orbitz just to book flights. I found them to be the most competitive with pricing and their customer service was pretty good. Then one road trip when searching for airbnb with none in the area I liked, I remembered I’d recently loaded the orbitz app to my phone. I pulled it up to search for lodgings and it’s smart & efficient design made it great to use. The map feature is my favorite. But the whole layout from search to booking works as it should and now I use it whenever I travel. We’re currently on our most recent road trip and I’m sitting in a king bed with great bedding waiting for continental breakfast - toasty and comfortable. Thanks to the Orbitz app; thanks team orbitz 😊
No return baggage
by Latina81 on 2018/09/03 18:48
First i want start by saying that i never had a problem with Orbitz before. However, this last trip i booked two flights to Madrid; had no problem on the way there but on the way back we had no return baggage on the reservation. This made no sense why would i reserve a flight to bring suitcase there but not back. Air Europe claims that happens all the time when not booking through the airline. I’m not sure if that’s true or not but i did looked all over Orbitz and i never got a notice that the free suitcase was to Madrid not back. We ended up having to pay over $150 each for our suitcase. Orbitz should have been cleared on this so we could’ve made accommodations for this and not surprised when we got to the airport. If it wasn’t bc this was my first issue with Orbitz i would’ve rated less.
Orbitz - Horrible Customer Experience When Attempting Changes or Cancellations
by MetaLakeJack on 2018/08/02 17:53
Good luck anytime you want to cancel a reservation on Orbitz. I am currently in the middle of a two hour fiasco, handed off to four Orbitz agents now on hold waiting for a fifth - “supervisor” who can “sign off” on the simple act of cancelling the last few days of a hotel reservation in NYC due to a change of plans. NEVER book a hotel through Orbitz if you have any potential for needing to change or alter the reservation. They are good at taking the money for a reservation, they work very, very hard not to refund anything if you need to make a change. I have been a customer for 15 years booking travel at least 10-15 times a year for our large family. Today I say goodbye to Orbitz - for good. The lifetime value of this customer ends today because Orbitz would rather keep a couple hundred bucks than honor my need to make a change.
Where’s my refund? 8 weeks really?
by Beaver365 on 2017/12/13 22:47
The app is easy to use, but if you make any type of mistakes and paid for it you will not get your money back for a very long time if you even get it back. I booked a flight within an hour I realize I made a mistake. After hours spent on the phone talking to customer service from another country they said they will send me the refund but it will take eight weeks. That is ridiculous. Customer service was nice but everyone seemed to have a different version of policy. And hard to understand. I booked nearly my entire three week tour from Orbitz, spent thousands, made one tiny mistake I caught within an hour. I will not use this to book anything in the future. Kayak, other sites, just as good and you can understand them as well as get refunded in a timely manner.
It’s all a scam
by Wyldechylde1919 on 2018/10/01 21:25
Out of the 2 times I’ve used orbitz, I have had nothing but problems, I too was gonna cancel a flight, but was told I’d lose the money if I canceled my flight, even though they have a cancellation policy, which in effect is nothing but BS! I bought the flight insurance for $19, which is through a 3rd party on the website, it too was also a waste of money, the cancellation flight insurance doesn’t do anything for you, unless there’s a death in the family or you yourself have a medical emergency, this was never brought to my attention until I actually tried to cancel my flight, I will never use orbitz for anything again, they are not veteran friendly either, save yourself the aggravation and make your own flight plans through the airlines themselves, also American Airlines is the only airline that has a “no refunds policy” bad business in my opinion
Be careful with car rentals
by Bethanymollo on 2018/06/02 22:01
I recently booked a rental car through them and the rental car company would not honor the rate that I had already paid to orbitz. In fact, they were trying to add on extra fees that were quadrupling the rate I paid! I decided to rent from another company who was honest and open with their rates and I was told I would not be charged for the reservation booked by orbitz. I asked for something in writing confirming that and the customer service represented very rudely tore up the contract in my face and threw it away. I contacted orbitz, and after being on hold for more than an hour, I was told they will not give me a refund. I had to fight for it, and after 2 weeks of communicating with them they did finally give me my refund.
Took forever to rebook a flight that was canceled.
by CBR.16345 on 2018/03/27 17:15
I received a notice from Orbitz that my flight time had changed by more than 4 hours, and to click a link and a rep would call back within 48 hrs. He did and left an message with such broken English that I could not understand the call-back number. When I called a number from the website, guess what? Another rep who spoke broken English. Ridiculous. This is America and we speak English. If you are a customer rep, then use a language that is intelligible. Finally, it took her almost 25 minutes to rebook the flight. I had to ask 3 times if she was still there. The website is good ONLY IF you don’t have to speak to a “customer service rep” or if you are fortunate enough understand horrible accents.
GREAT app, do not listen to negative reviews
by Alley Useless on 2018/02/21 10:10
I suspect the people that give negative reviews don’t know what they’re doing, and they blame the app. Anyways, I’ve used this company since before they even had an app. Great company, great app, works perfectly and always gets me a good cheap hotel when I’m on the road or gets me a great price on a flight when I want to go visit somebody. And I travel at least 4 to 5 times a year on a plane and 4 or 5 times in a car and use Orbitz almost every time. I’ve Used other apps occasionally for travel but they’re usually the same or more expensive
Lisa Kelly
by RedRabbit71 on 2019/02/18 19:53
My family and I travel extensively. I spend hours researching the best flights and hotels....until now. Orbitz has all the information I am looking for in a simple to navigate App. There are similar apps but I found none that can beat the price of their bundled package deals. Once your trip is booked, flight and hotel info are at your fingertips! No more searching multiple places for your boarding pass, car reservation or hotel confirmation number! With 2 kids and a husband who can’t anything, the Orbitz App is the only one for me!
Be alert
by Onder Canguven on 2018/02/11 19:17
Using application is easy and useful especially in flight section. BUT you MUST be always alert when you are making reservation for hotel ! Why? E.g. Although I write 3 persons/room with breakfast. It offers prices without breakfast and etc. Of course it is not good to read everything when you want to be relaxed. We want to trust the application and therefore the company. Total price MUST be total. After seeing the last total price, you should not worry about the basic extras e.g. rollaway bed, because at the beginning if you wrote 2 adults and 1 child. Thank you for giving this opportunity sharing my feedback.
Misleading
by klynne123456789 on 2019/01/04 23:21
I tried to reserve a hotel and on the orbitz main page not in fine print it stated book now pay later. Well just FYI that is not always the case. I was charged the full amount for my reservation immediately after inputting my card number. Always check what the actual Hotel requires because orbitz will not refund your money. They will advise you to contact the actual Hotel and you will need to cancel you reservation and request a refund directly through them. So read the fine print and research if the actual Hotel requires a deposit. This to me is misleading and just plain wrong and not the way to conduct good business. I will stick to Expedia. Very unhappy customer here.
My experience with Orbits
by yaniluvorchids on 2018/11/26 13:13
I booked my vacation with Orbits all inclusive and I was very happy with our trip and the great deal we received. I was very satisfied and so glad to know that once my trip was paid in full, there were no hidden extra fees to pay. We went and had the best service and checked out without a single problem. Thank you Orbits and I can’t wait to book our next vacation through your service once again. Happy customers
I use this app all the time
by I_luv_2_trvl on 2018/05/17 14:37
I love the Orbitz app. Its easy to use and convenient. Whenever I have had a problem with a reservation, I have called Orbitz directly and they resolved my issue...usually with just the 1 phone call. As a former travel consultant who encourages my friends and family to use an actual travel agency for “major” vacation plans such as cruises, European trips etc, I also encourage them to use Orbitz when they just need a hotel for a night or 2 or perhaps air only. I would and do recommend using Orbitz. 🙂
Outstanding customer service
by Papas44mah on 2018/03/21 21:15
We have booked many trips through Orbitz over the years, last year we were traveling to Rome. We had many hotels booked, non- refundable. In October my wife was diagnosed with cancer. I called Orbitz and and explained. While I was on hold with them they called each hotel, kept me updated entire time, and got all our money back, every cent. We will never use another travel site. Outstanding Customer Service Thank You
Good but with faults.
by TZ1952 on 2018/10/16 03:24
This app allows you to search and book hotel, flight, or car for your trip. One major problem, you can choose number of guests when you book a hotel but not numbers of rooms. You can book only 1 room at a time. If you need to book 2 rooms you have to book twice. Funnily by second booking you get a warning that you have already booked same hotel for same date. This should be easily fixable. Will wait and see.
It's the little things...
by 747Surf on 2018/08/31 21:26
The little bit of money you save is not worth being treated like a third class citizen at the hotel you book thru this site. Amenities that are clearly listed as "included" are not always included according to the fine print as read by Olivia (Orbitz Customer Care Team otherwise known as No-Care Team). She didn't really even try to address the real issue of customer service but more concerned about reading fine print. Basically was saying better luck next time. Cool - guess maybe I'll have better luck booking elsewhere. Bottom line: book by other means🙂 and avoid the aggravation of a none caring company.
Always my #1 choice for travel
by Peachy1209 on 2018/01/12 15:30
Orbitz has the best rewards hands down. Wherever you travel, you earn Orbucks which can be used towards your next trip. Orbitz more times than not offers coupon codes throughout the year. Which in my opinion sets them apart from Expedia or Travelocity. VIP hotels offer an amenity like a free upgrade or complimentary breakfast- which I have experienced at several hotels. (A very pleasant plus!)
[Orbitz] is a great place to start and put ideas together.
by WalworthTrucking on 2018/07/27 03:44
Would be nice if the Multi City feature could be accessed through the app, as I am a frequent cruiser. Also, it would be great if there were package options on a one way ticket...again...frequent cruiser here. Would love to be able to pair a deal out of San Diego on a One way before embarking on a PC cruise. (Not all cruises are round trip, you know. 😇) Other than that, I’ve been pretty happy with the app and it’s functionality.
Awful experience - couldn’t able to select 0
by Sowjanya S on 2018/12/03 04:03
I had an awful experience with Orbitz. I made a booking and tried to cancel it with in 5 minutes. Orbitz support it’s non refundable. So I planned to stay in the same motel which gave me bug bites all over my hands. I asked orbitz to refund my booking cost as they are the reason for my current situation. They softly rejected saying it was processed through billing with hotel the moment u booked so we were not able to cancel the booking and we will make sure your next trip is good. I don’t want to suggest Orbitz to anyone as they are not bothered about customers and their experience.
Rental car misleading
by ticked off Randy on 2018/07/06 00:44
We needed a large SUV or van for vacation. Booked a reservation through Orbitz for a Ford Expedition or comparable and doubled checked the reservation with Enterprise and it said a Cadillac STX 4 door car! Booked a second reservation for a Ford Transit Wagon which is a very large van. Checked again with Enterprise again and it came up as a tiny Kia Soul!!!!! Called Orbitz and they had the excuse that it’s up to the local rental car place to determine what kind of car you get. What?!?!?! I get the make of car such as Ford Expedition or Nissan Armada. But to downsize to a car? And the large van to a Kia Soul, seriously?? Terrible first impression and won’t be using them again.
App defaulted my info!!!
by SANikNak87 on 2017/10/02 00:06
This app is the WORST!!!! While booking a flight across country after putting in my family members info it defaulted my info into the ticket AFTER I confirmed purchase! Called customer care and they didn't do ANYTHING! I asked to speak with a manager and she said she would do an investigation to determine if there was a glitch and NEVER came back to the line! Sent the rep back to the line to tell me it was nothing they could do to correct the name they THEIR system glitched and defaulted, leaving my family member stranded! Most horrible experience I've ever encountered in my life! If I could give this app 0 stars I would!!!!
Not Perfect but VERY Good!
by AmyKotches on 2017/09/15 16:22
I debated giving 5 stars but there's always room for improvement. However, overall, this is an effective and user friendly app. I use it often for airfare and almost exclusively for hotels. So far, I've never had an issue. I especially like that for a few dollars more per night, per room you can book now and pay later and can cancel up to 24 hours before reservation.
Best Travel site
by NikB5 on 2019/02/13 14:06
I often travel up to a few times per month and I ALWAYS use the orbitz app! They are always the best price around ! They will always refund you within a certain time if needed and also they alert you if the price drops on one of your purchase flights. Easy to you and always customer friendly!
Lacking in Information
by RocketScience123 on 2018/07/13 10:20
Normally Orbitz would include information about the deposit fee and so on and so fourth however it did not for my newest hotel stay purchase using the app. Which was inconvenient because I then had to call and inquire about that information. This took away from the main reason I use this app which is convenience. Also the zoom on the hotel pictures is disabled I did not like this feature on the app.
MS A
by Mzmaserati30 on 2018/10/08 23:00
I’ve had my share fair of issues with orbitz but i must say they are amazing i had and issue with my reservations Orbitz made sure they did everything in their power to help me I had a wonderful time at the hotel they upgraded to at first I thought I was gonna have a horrible birthday weekend but it turned out to be one of the best trips I ever had
Great and easy to use. Need better history of bookings
by Gameguy12 on 2018/05/07 02:27
The app is very well designed and extremely easy to use! We booked many hotels and flights through it at the last minute and everything worked flawlessly! I have a need to contact a few of the hotels we stayed at but cannot find a history. Please add a view to view see old bookings and tickets.
Good but could be better
by Kitsujoy on 2018/10/13 12:49
I have had a good experience with the app except for the fact that, when looking for flights, it doesn’t allow to search with flexible dates. That’s a huge inconvenience, the reason I finally use their site and not the app. Everything else works fine—but the flexible dates feature is very important in flight searches and I hope that will be included in future versions of the app.
Directions were wrong / needed credit card to rent vehicle
by mlks2580Q on 2017/12/23 22:16
The directions for Thrifty car rentals was guiding me to a residential street in Portland. I drive around looking and gave up. I called the 800 number and got the correct location which was close to PDX Airport. I couldn't rent a vehicle due to not having 3x the rental amount on my credit card. I had the 3x amount on my debit but that was not acceptable. So besides the 5x amount on my debit I could not get the car. Unfortunately this was a day before Christmas Eve and it ruined my plans. Booking this using Orbitz and installing the app led me to believe all was well and no worries. I wish the credit card issue was clarified before taking the time to go to the rental lot. Also the wrong directions on the app leads me to low review score. Nice looking app but it didn't help in any way.
Great site if nothing goes wrong - then horrible
by SkookumDon on 2018/07/22 21:57
I’ve made 20+ bookings through Orbitz. If nothing goes wrong, it is a great bargain, but if something goes wrong, or a change needs to be made, prepare for the worst. For example, I had to change the first leg of a flight, but when I went to check in for the the return flight, I was told the reservation had been cancelled because I had “missed” the first leg. They wouldn’t do anything and it cost me over $1000 extra to get back home.
Booking fee scam
by bryanmeyer on 2018/08/13 03:53
They charge non refundable booking fees for reservations (flights, hotels, etc). So even though you are able to cancel the reservation, the booking fees are never refunded. Instead, if you book directly with the hotel or airline then you can cancel the reservation and avoid any booking fees. Complete scam since other services are able to make money off the reservation without additional booking fees which means they are making more money than just the booking fees. Avoid Orbitz like the plague. Unless you like getting ripped off.
Ruined weekend
by ChrisMuetze on 2019/02/07 02:58
Used Orbitz to book a weekend in FL and they, without my knowledge, cancelled by outbound flight. I only found out when I arrived to the airport and attempted to check in only to discover I had no reserved ticket awaiting me. Orbitz initioclaimed I had cancelled the flight in March which is amazing since I booked it in January. I then had to argue with them to get a refund on my return flight. And I lost money because I had to cancel my hotel accommodations ($189 that orbitz should reimburse me for). Orbitz ruined my vacation and were very unsympathetic about the whole experience
Cabo or bust
by coachtd on 2018/08/21 16:40
I’m no computer genius. I used my iPhone to book on Orbitz. I went slow, making sure I got the best flights/price. After I corrected a few minor errors, All was good. It took about 20 minutes. I was even able to pick seats and get the flight insurance. I feel good about the transaction. Thanks Orbitz.
Retarded App
by poiujgfxvgh on 2018/08/02 05:51
You would guess that all your trips would be saved. No it does not. Who ever designed it is more retarded than our president. The reason I rated this 5 stars is that if you give 1 Star it will ask you for nickname and any name you choose it will say name already taken. Be carful with all these app and social media.
Want to getaway, I got Orbitz app.
by avalos_joaquin on 2017/12/15 22:39
I’ve been a user since 2011 and I have to say I’ve never had a problem now with this app it’s easier for me to track cheaper flights, hotels and even activities. The company handles questions very friendly and comprehensive. Thank you Orbitz you are my link to amazing and fun times.
Alaskan Vacation-flight/car
by delo386 on 2019/02/07 03:59
I always use Orbitz for my flights and I have rented car too. I’ve been with them for over 20 years and I can always find the flight and extras I’m looking for. Solid app and very good customer service when I call for questions to my arrangement. Go Orbitz.
Put a back arrow
by TM_vacationer on 2019/02/07 22:34
Whenever I look at hotel resorts, at a particular location, if I click on a resort and want to go back, there’s no other way of going back other than closing out that window and then having to go back in to look at other hotel resorts. I wish you would put a back arrow so I could just go back one page. Thanks!
Clutch
by Teko42 on 2018/12/20 09:35
Such a useful app I’ve had several hotels and car companies especially tell me to go with orbitz over their own pricing!! In person! But moreover the deals are always spot on and somehow I find fair not available anywhere else. No need for anything else except hopper. It’s awesome for flights. Cheers.
Great Traveling App!
by esanchez591 on 2017/09/16 22:24
I been doing my traveling plans here on the Orbitz app for years and it has not let me down with their deals! Also I love the orbucks they have every time you book a hotel or flight you get points to help on your next trip! I totally recommend this app for any travelers!
Entering account problems
by accountphobia on 2019/01/06 17:48
Can’t get onto my account; says my password is wrong but then when asked to send for a new password I never got an email for submitting a new password ;very frustrating. I have tried this at least five times and I keep getting sent around in circles with no way to get to my account. I will try customer support next. Hopefully they are better than the computer program for correcting this problem.
Outstanding
by DrPage1 on 2018/12/12 13:09
Orbitz is the most helpful, understanding, and efficient rental car agency I’ve ever used. I’m a Doctor and when I had patient crises preventing me from picking the car up until the next day... They not only held it for me, but they did not even charge me for it. I’ll always recommend Orbitz!
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