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App name
Orbitz Hotels & Flights
Description
Use code APP15 for 15% off on select hotels in the app + earn MORE Orbitz rewards one flights and hotels. Orbitz is the #1 way to book travel on your mobile device. The Orbitz app lets you quickly and easily search and book flights, hotels, rental cars, activities. Plus, join Orbitz Rewards and start earning Orbucks on your flight and hotel bookings that you can instantly redeem on hotels in the app. EARN MORE -App bookers earn 5% on hotels and 1% on air! -Plus find last-minute hotel rooms nearby and save 40% with mobile exclusive deals! HOTELS - Last minute hotel bookings welcome and free cancellation available! - Pay when you book or when you arrive at the hotel. - Find hotels, motels, and inns around you on an easy-to-use map view. - Review descriptions, photos, user ratings, and amenities from verified hotel guests. - Sort results by deals, price, or reviews. - Securely store your payment details for faster, easier, and safe bookings. Apple Pay available! FLIGHTS - Save even more on your flight with our combined one-way fares and get a single price for two separately issued tickets. - Search and book round trip or one-way flights. - Sort flights by price, time, or duration from any airline. - Enter a departure date and destination, and your trip-ready. Book now! CARS - Search thousands of cars to find cheap, quality rentals. Save big when you book in-app! - Plan round trip rentals from any airport in the world to make your vacation, holiday or getaway a total breeze. ACTIVITIES - Attraction tickets without the lines. - Book local tours. - Airport shuttles. - & more activities unique to your destination! MY TRIPS - Share your travel plans with friends and family via Orbitz' itinerary sharing feature! - View your record locator, gate information, and upcoming trip details on the go. - Plan your own vacation packages with activities, hotels, cars, and more. Orbitz offers a simple, secure booking process, and 24x7 customer support. Use our convenient travel tools to view upcoming trip details, access address information and get maps for directions, receive alerts for flight delays, gate changes, hotel check-out times and more. APP15 coupon code Terms & Conditions Subject to the restrictions set out in these terms and conditions, the 15% promotion code may be applied to a qualifying stand-alone hotel (not a hotel booking in combination with any other product such as flight + hotel, or flight + hotel + car) booked on a mobile device or the Orbitz app by 9/30/2018, for 1 or more nights for travel by 12/31/2018. Qualifying bookings instantly receive 15% off at check-out through the use of the promotion code. Customers are limited to two redemptions of this promotion code and up to a maximum savings of $150 per booking. After those two bookings, this promo code will not be able to be used again, even if one or more of those bookings is cancelled. Exclusions may apply and most major hotel chains are excluded. The promotion code cannot be redeemed against taxes, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer. Discounts are not redeemable for cash for any reason. Promotion codes are non-transferable, not for resale, and cannot be combined with other offers or used for any booking previously made. Any attempt at fraud will be prosecuted to the fullest extent of the law. Void where prohibited, taxed or restricted by law. Orbitz reserves the right to change or limit the promotion in its sole discretion. Usual booking terms and conditions apply (see https://www.orbitz.com/p/info-other/legal.htm) and all bookings are subject to availability. The Orbitz app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies.
got us a good room for less
by Tightlinesinc on 2018/12/13 02:02
Wasn’t a killer deal but it worked and was at a good place for less than reg rate. And the hotel itself was very accommodating even with knowing we’d got it on Orbitz; so that speaks well of the working relations they promote. But.... Oh for the good old days of name your own $$ on Priceline!!
Misleading info
by itspeteza on 2018/12/12 14:43
Pay for a package that included flight, hotel and rental car. Pick the hotel that has free breakfast (as we have a small child and would be easier in the mornings) hotel says since we booked through expedia (we used orbitz) we cant be included in free breakfast. As well as the hotel wanting $20 a night to park. We booked through orbitz but i guess they are all the same and just trick people into using their service. We will never use a 3rd party site to plan a trip ever again. The info is misleading and they never include the fine print. We also picked our seats for jetblue in the front of plane. Had everything confirmed and when we get to airport we are in the last row of plane. We paid an extra $235.00 to change or seats. When we already were told we had seats we picked.
Outstanding
by DrPage1 on 2018/12/12 13:09
Orbitz is the most helpful, understanding, and efficient rental car agency I’ve ever used. I’m a Doctor and when I had patient crises preventing me from picking the car up until the next day... They not only held it for me, but they did not even charge me for it. I’ll always recommend Orbitz!
The app does not work
by Hollander67 on 2018/12/10 20:10
You cannot enter a destination airport to search for flights. Total crap!
Satisfaction
by RAY CASTRO on 2018/12/09 06:13
I been using Orbitz for years good service
Where’s the grid?!
by Sillygamer on 2018/12/08 23:18
This website was much more efficient when the grid of +/- 3 days was available. To have to check every day separately is time consuming, inefficient and laborious. Please bring back the grid!
Awesome
by Drn1989 on 2018/12/08 22:06
Ive booked all my vacations here, always the beat deals!
The Best and Only Review I have Ever Given
by tpkthree on 2018/12/08 13:01
Apart from being intuitive and comprehensive — table stakes for any app i would want to use — the surprise $660 refund I received has made this app the best I’ve ever used! Thank you, Orbitz!
No multi-city flight search
by bleurrrrrggg on 2018/12/08 05:42
No multi-city flight search
❤️
by Dr. TravelBae on 2018/12/08 04:47
Loving this app!
Love the app
by Long time angry bird player on 2018/12/08 04:40
Orbitz is my first choice every time! Intuitive UX, good selections, and great prices!
Recent call
by sammy978 on 2018/12/08 04:38
The customer service agent was absolutely incredible. She helped me so much that from now on I will book all my future travel with Orbitz
Review
by Hbygtrdnjnuhgbu on 2018/12/08 04:20
Make it where we can search anywhere around the world so we can check out prices if we haven’t decided where we want to go
Always Something in return
by Roebling320 on 2018/12/07 17:53
Unlike hotels.com where it expires after a year , your 10th rental witch should be free, this orbits app will give you something off, almost every time, plus orbit bucks for your next travel , you not obligated to build up & then loose it,
Muy buen servicio
by danny2031 on 2018/12/07 13:18
Es una compañía muy eficiente y da muy buenos resultados los precios q me ha brindado Todos mis pasajes y estadías las compro con ustedes por los buenos precios q nos brinda Gracias por tan buen servicio
Hard to log in
by Tryjey on 2018/12/05 02:40
I signed up on a desktop and logged in with Facebook. When I downloaded to my phone I can’t log in.
Orbitz
by jlr1129 on 2018/12/04 23:58
Always have had good experiences with Orbitz tried other websites but always come back!
Awful experience - couldn’t able to select 0
by Sowjanya S on 2018/12/03 04:03
I had an awful experience with Orbitz. I made a booking and tried to cancel it with in 5 minutes. Orbitz support it’s non refundable. So I planned to stay in the same motel which gave me bug bites all over my hands. I asked orbitz to refund my booking cost as they are the reason for my current situation. They softly rejected saying it was processed through billing with hotel the moment u booked so we were not able to cancel the booking and we will make sure your next trip is good. I don’t want to suggest Orbitz to anyone as they are not bothered about customers and their experience.
customer service so wierd
by pnguyen001 on 2018/11/29 12:18
bad
Price scam
by everynicknameitryistaken? on 2018/11/28 20:14
Prices go up as soon as you start shopping.
My experience with Orbits
by yaniluvorchids on 2018/11/26 13:13
I booked my vacation with Orbits all inclusive and I was very happy with our trip and the great deal we received. I was very satisfied and so glad to know that once my trip was paid in full, there were no hidden extra fees to pay. We went and had the best service and checked out without a single problem. Thank you Orbits and I can’t wait to book our next vacation through your service once again. Happy customers
Fix the dates
by Candygirk on 2018/11/25 05:00
Orbitz, please fix the date bug in your system! I’m trying to book an all-Inclusive hotel and flight. When I book it, the hotel starts the day after I arrive at the airport. Where am I supposed to stay the day I arrive at the airport? Please fix! For example, if I book a package for Cancun Nov 1- Nov 7, the flight lands at Nov 1, but the hotel doesn’t start until Nov 2. WTH is that? Please fix!
Best friend on my cross country trip
by Scmeebee on 2018/11/24 15:25
I’ve used the Orbitz app for two cross country trips and it’s been convenient and given me good rewards. I keep it on my phone all the time.
Unsolicited notifications despite turning them off in settings
by jkirk1626 on 2018/11/23 22:01
It's notable possible to adjust notifications or Orbitz hides the controls to discourage it.
Package option
by dickhaut12 on 2018/11/22 01:06
The package option should let me choose if I want flight/car or flight/hotel or hotel/car and not make me choose hotel..make it just like your website and I’ll change my 3 stars to 5 stars !
First class ticket
by LELELELEELELEL on 2018/11/15 04:03
Very hard to find completely itinerary after booked and paid! Hard to get download to calendar. Terrible booking process LELELE
Favorite
by Vijel on 2018/11/12 20:00
Wish I had an option to save or select some favorites I reviewed so I dont have to go through them again
App
by w/s09 on 2018/11/09 14:56
Cancel my orbit account
Missing multi-city search
by kievchicago on 2018/11/08 02:38
Application is not bad but missing MULTI-CITY search engine
Love orbitz
by rondasue123 on 2018/11/07 15:33
Love it!! Great way to keep your entire vacation in one spot! Reminders are fabulous I really love Orbitz! Made it to platinum now even more perks!!!
Useful for some trips
by ams445 on 2018/11/04 20:44
Frustratingly the app doesn’t have the option of booking multiple destinations which the website has.
it's very good but it's not complete
by victor409 on 2018/11/04 04:03
it needs a apple watch app
Never Get My TSA Pre.
by Jaginkc on 2018/10/28 20:44
I’ve called in several times and give several different stories. All thru Orbitz. Fact is every time I go thru the App I never get my pre added to my trip. Go thru other Apps and always. Go direct to the airline I get it. Never the App. Done with it....
Don't believe "free cancelation"
by 321lorenzo on 2018/10/24 09:50
Flights with a leg from 2 separate airlines still advertise "free cancellation within 24 hours." Except as soon as you book, that lovely notice disappears and sure enough there is a cancellation fee. Free does mean free except a cancellation fee. Just tell the truth to your customers, Orbitz. This must be the contribution of Expedia because Orbitz used to be straightforward and honest.
Great app/customer service
by magicalmad on 2018/10/21 17:01
I’ve been using this app a ton for my recent travels and it is so helpful! Always finds the best deals and makes it super easy to book. Also their customer service representatives are great too. They’ll go above and beyond to help you get what you need!
Flexible search
by 021580 on 2018/10/20 03:59
I miss the flexible search dates that Orbitz offers on different apps. This app is very limited in what it offers for search capabilities.
I love orbitz
by Edixonn on 2018/10/20 03:01
But dealing with affirm could definitely be a hassle and makes you want to pay all at once!
Good but with faults.
by TZ1952 on 2018/10/16 03:24
This app allows you to search and book hotel, flight, or car for your trip. One major problem, you can choose number of guests when you book a hotel but not numbers of rooms. You can book only 1 room at a time. If you need to book 2 rooms you have to book twice. Funnily by second booking you get a warning that you have already booked same hotel for same date. This should be easily fixable. Will wait and see.
Good but could be better
by Kitsujoy on 2018/10/13 12:49
I have had a good experience with the app except for the fact that, when looking for flights, it doesn’t allow to search with flexible dates. That’s a huge inconvenience, the reason I finally use their site and not the app. Everything else works fine—but the flexible dates feature is very important in flight searches and I hope that will be included in future versions of the app.
Orbitz Has Been Good to Me
by Usually Content on 2018/10/11 09:03
I have had great experience with Orbitz. On a recent trip from US to UK, they consistently had better prices on what I was booking. This was a surprise to me, as this site is not my normal “go-to”, and I don’t have a lot of experience with them I was pleasantly surprised when I found out they gave me Orbucks to use on future bookings. Very nice! I don’t know if I’m ready to say that I will always use them, but they will definitely be on the top of my list of “go-to’s” now. As far as customer service, I had an issue with my airline cancelling a flight. I randomly checked on it a few weeks before I left and found that my airline had cancelled one of my flights. I called Orbitz and they were extremely helpful in getting me on an alternative flight. I, quite honestly, was shocked, as I expected to have to deal with it myself with no support, which has been my typical experience with other travel sites. The gentleman with whom I spoke was extremely courteous and helpful, and kept me up to date regarding the progress of his conversation with the airline; (which even involved a language barrier.) Thank you, Orbitz.
Poor car rental service
by invadercupcakez on 2018/10/10 15:06
Orbitz can do better by not taking my money for a car rental, just so I can get all the way to the airport in Norfolk, VA, to be told that they cannot give me a car because I do not have a Virginia license.. umm this is an airport, not likely people have a Virginia license because we’re TRAVELING! But excuse me, ma’am, you took my money, two weeks ago.. Left us stranded at the airport for an uncomfortable amount of time. The car rental staff was not very kind, basically told us it’s not their problem. WE had to pay for transportation to the hotel. And had to stay an EXTRA night at a hotel that costs $130 a night! I am extremely unhappy with the car rental experience. Other than that, there are no other complaints. Orbitz gave us a refund for the car rental $400 plus an additional $200 for reimbursement on the hotel & Uber.
Could your app be any worse??
by Lane-go on 2018/10/10 00:54
Terrible experience every single time I use it
MS A
by Mzmaserati30 on 2018/10/08 23:00
I’ve had my share fair of issues with orbitz but i must say they are amazing i had and issue with my reservations Orbitz made sure they did everything in their power to help me I had a wonderful time at the hotel they upgraded to at first I thought I was gonna have a horrible birthday weekend but it turned out to be one of the best trips I ever had
Really appreciated
by IvyLanW on 2018/10/08 21:06
This summer I had some issues about my flight ticket. I really get a lot of support from Orbitz! Though I lost some of my benefit because of misunderstanding, but everyone of your team is very patient and considering! Thanks!
Changes are a problem
by GinasGuy on 2018/10/05 17:25
I have used Orbitz for years , I have only encountered a problem 1 time, trying to change a car service booking because of a flight delay. The 12 hour time difference between the US and my destination didn’t help. I lost my booking fee, because my arrival time was not changed as I thought Orbitz had done when after I contacted them. Baron car service said they had not been contacted by Orbitz when I arrived and so I had no car waiting for me to take me to my hotel when I arrived in Manila at 12am. I’ve booked flights through orbitz, never had a problem, booked hotels, no problems, BUT I never had to make any changes to any of those bookings. Orbitz is good in all aspects of booking an event for you. Just keep in mind , as with any travel agency, changes could be a problem.
horrible
by Ambrosonwill on 2018/10/05 11:46
took me 30 mins to book a hotel when hotels.com only took 5 mins. The app is still trying to load...
Cancellation and Customer Service Issues
by AKA Allan on 2018/10/04 23:22
I would like to start of saying that I've been using Orbitz for many years and I am a Platinum VIP customer. I have more than 2.5 million miles on travels and I normally stay 50 nights a year in Hotels. I had 2 issues the last month with cancellations. Itinerary: 7381830251094 This was a trip to Austin. I booked it with 3 weeks advance, and than less than 12 hours later I had to cancel because of a personal issue. I contacted Orbitz, they say they couldn't cancel because of the Hotel cancellation policy. I contacted the Hotel through Orbitz messaging system and they said this had nothing to do with them, and they would be OK cancelling since on that same weekend, they were very busy with Austin City Limits Festival and could easily fill the rooms. Itinerary: 7383482111623 I was searching for many days stay from Feb 2-8. For some reason or mistake I booked the Nov. 2-8. I cancelled the booking in less than 5 minutes. Again, less than 5 minutes from the time I booked. I was charged for the cancellation close to $800.00 I contacted the Hotel directly and they said that they don't receive anything from Orbitz, that it is Orbitz policy to charge the cancellation, not the Hotel. In the 2 cases, Orbitz that was supposed to be the Travel Agency to facilitate my booking, was actually the villain who charged me $1,500 for cancellation fees.
🙄
by biljanka on 2018/10/02 21:46
Not easy to navigate. Confusing. Have to call customer service.
It’s all a scam
by Wyldechylde1919 on 2018/10/01 21:25
Out of the 2 times I’ve used orbitz, I have had nothing but problems, I too was gonna cancel a flight, but was told I’d lose the money if I canceled my flight, even though they have a cancellation policy, which in effect is nothing but BS! I bought the flight insurance for $19, which is through a 3rd party on the website, it too was also a waste of money, the cancellation flight insurance doesn’t do anything for you, unless there’s a death in the family or you yourself have a medical emergency, this was never brought to my attention until I actually tried to cancel my flight, I will never use orbitz for anything again, they are not veteran friendly either, save yourself the aggravation and make your own flight plans through the airlines themselves, also American Airlines is the only airline that has a “no refunds policy” bad business in my opinion
Hotel stay
by alshoned on 2018/09/30 19:59
Easy to choose a good place to stay.
Orbits
by im dun on 2018/09/28 03:53
I’ve never had a problem! I’ve always got the best deal. I’ve tried all the rest... orbits always gives me the best package deal I can find!
Total Garbage
by kmartin696 on 2018/09/27 07:34
The app is total garbage, literally cannot get anything to work. Phone support also garbage.
Scam airline 24 free cancellation
by Magdalena Madero on 2018/09/23 16:46
I also was robbed for extra ticket I have been charged for a did not want at the time of booking online this is unnecessary charge to my debit card and need to seek legal help about all there wrong doing with online booking
Found my hotel room!
by Yean Lin on 2018/09/22 09:13
Very resourceful! I spent a week trying to look for a hotel room by airbnb and many other websites. This app finally helped me found one! But too bad. Not available in Asia.
Boo
by Mrs Garrison on 2018/09/17 05:19
App dropped price at 12:00 only to kick me out and raise the price more than it was at 11:59...NOT FAIR!!!
Convenient and Reliable
by mokxa on 2018/09/16 12:33
Thank you, Orbitz. Making vacations simple and easy.
The best!
by Moemoa on 2018/09/13 13:50
The quickest, easiest way to check flight cost
Very happy
by el chapo solana beach on 2018/09/11 03:05
Works very well and has never let me down
1st time to use Orbitz
by A Mad Voter on 2018/09/08 16:00
I found it very easy to use and costs were very reasonable.
Missing app in Wallet
by Ahytdcgt vfg on 2018/09/07 17:51
My Hotels.com app sends my hotel reservations to my Wallet so I don’t need to open the app if I need to check some details; it’s much faster and convenient. It would be great if I could do the same with Orbitz.
Dishonesty
by EllyMejia18 on 2018/09/06 19:19
I am very disappointed Orbiz will not help client on anyway and all they do is charge and collect their money. They are very dishonest and what they offer is not real I will never recommended to anyone. I am closing my account with this company.
Don’t BUY FROM ORBITZ
by Bobannie08 on 2018/09/04 16:23
I bought a ticket for my Mom and bought the insurance for a refund and they will not refund my money even though Delta airlines has postponed flights due to hurricane Gordon!!! They’re foreign representatives and they do not want to help you at all! I asked to speak to a representative and literally was on hold for 30 mins! Absolutely ridiculous!!! DO NOT WAISE YOUR MONEY HERE!!!!!!
No return baggage
by Latina81 on 2018/09/03 18:48
First i want start by saying that i never had a problem with Orbitz before. However, this last trip i booked two flights to Madrid; had no problem on the way there but on the way back we had no return baggage on the reservation. This made no sense why would i reserve a flight to bring suitcase there but not back. Air Europe claims that happens all the time when not booking through the airline. I’m not sure if that’s true or not but i did looked all over Orbitz and i never got a notice that the free suitcase was to Madrid not back. We ended up having to pay over $150 each for our suitcase. Orbitz should have been cleared on this so we could’ve made accommodations for this and not surprised when we got to the airport. If it wasn’t bc this was my first issue with Orbitz i would’ve rated less.
Bye bye orbitz
by notanorbitzfan on 2018/09/01 17:34
Rented a car and the hertz was closed when I got there, thank you orbitz, enjoy the 1 star rating and know I will b deleting this app after said review
It's the little things...
by 747Surf on 2018/08/31 21:26
The little bit of money you save is not worth being treated like a third class citizen at the hotel you book thru this site. Amenities that are clearly listed as "included" are not always included according to the fine print as read by Olivia (Orbitz Customer Care Team otherwise known as No-Care Team). She didn't really even try to address the real issue of customer service but more concerned about reading fine print. Basically was saying better luck next time. Cool - guess maybe I'll have better luck booking elsewhere. Bottom line: book by other means🙂 and avoid the aggravation of a none caring company.
App currently crashes
by 07smiles on 2018/08/31 03:46
The app is currently not working.
Love Orbitz!!
by JayEsRo on 2018/08/27 23:43
Orbitz is my go to when traveling which is every month! Their customer service is phenomenal. Always willing to help and resolve issues. Every person I have spoke to over the past 6 Months has been wonderful. I also enjoy being a platinum member.
Ap inadequate
by Osseodoc on 2018/08/24 16:55
Very weak ap Minimal functionality
App slams me with ads via push notifications
by y-c-c on 2018/08/23 20:59
Any app that tries to use notifications to spam me with ads get a low rating. Notifications are for communicating with their use something is up and requires attention, not for ads.
You can take a reservation (and money), You just can’t hold it
by FallsWarrior on 2018/08/23 01:48
Orbitz took my reservation for a double at the Marriott Waterside in Norfolk. When I showed up 20 minutes later, my room had been given away. I was given a dirty, mildewed “hospitality” suite that had no beds, just a pullout and a horrible Murphy bed. The room, especially the bathroom, was filthy. And Orbitz refuses to refund my money. Disaster, disappointment and completely awful experience. Orbitz cannot be trusted.
Cabo or bust
by coachtd on 2018/08/21 16:40
I’m no computer genius. I used my iPhone to book on Orbitz. I went slow, making sure I got the best flights/price. After I corrected a few minor errors, All was good. It took about 20 minutes. I was even able to pick seats and get the flight insurance. I feel good about the transaction. Thanks Orbitz.
Weekly User
by DieselRVrentals on 2018/08/19 23:44
I haven’t really had many issues. App works fairly smooth and the employees are as helpful as they can be. I’ve been a loyal user for about 15 years.
Easy and quick
by CC 184 on 2018/08/19 22:27
Easy and quick if you know what you want! I searched online with a big screen then used app to book.
Never had an issue. Been using Orbitz for 8+ yrs
by IC Chive on on 2018/08/14 13:52
Always reliable app. No issues. Orbitz bucks back r great. Use for buisness and usually book a couple hrs before arrival. Highly recommend
Change currency?
by jingai on 2018/08/13 08:46
How??? Should take two taps.
Booking fee scam
by bryanmeyer on 2018/08/13 03:53
They charge non refundable booking fees for reservations (flights, hotels, etc). So even though you are able to cancel the reservation, the booking fees are never refunded. Instead, if you book directly with the hotel or airline then you can cancel the reservation and avoid any booking fees. Complete scam since other services are able to make money off the reservation without additional booking fees which means they are making more money than just the booking fees. Avoid Orbitz like the plague. Unless you like getting ripped off.
Highly recommend!
by LucySalome on 2018/08/12 18:52
Great app. Does everything I need it to do and does it quickly and efficiently. Thanks!
Done with Orbitz
by rdablue on 2018/08/12 09:49
I booked a trip to Laughlin for a getaway. Great rate, but I needed to change the length of my start from 3 nights to two (removing a Saturday night stay, which is always a higher rate). Rather than “change” my itinerary, they started from scratch with new rates, higher rates! Was that my free change or free cancellation? I canceled the whole thing and went with a nicer hotel with an even better rate. Unbelievable. I won’t be using Orbitz again.
Good location
by timekill1 on 2018/08/11 21:32
Convenient location Front desk service was pleasant Breakfast was convenient and moderate options. Clean. Bathroom plumbing old. Shower head was leaky. Shower tub was leaking out on the floor. Wood floor is creaky and warped. Neither the hotel or the orbitz did not tell us in advance about ‘city tax’ per head per day-6 €.
Better hope u don’t have an issue
by Pdxglide on 2018/08/11 18:15
Cause if you only speak English you’ll be trying to interpret someone from the Philippines and have no authority to fix anything. I’ll never use orbitz again no matter what. And highly recommend everyone to not use them cause u will get screwed
Good and Effective.
by kike4550 on 2018/08/11 03:30
Good and Effective.
If reviews of accommodations were allowed sinner it would be better.
by Virgadean on 2018/08/09 02:34
If reviews of accommodations were allowed sooner than later it would be better. The hotel is horrible!
Platinum member error
by mikehongpark on 2018/08/08 13:47
Orbitz made me a platinum member, so I tried to take advantage of the status by checking in bag assuming I will get a refund. However, after getting all of the information for getting a bag check refund, I am no longer a platinum member in the same calendar year.
Perfect!!!
by bobbi butcher on 2018/08/07 00:32
I use it all the time! It's perfect. Never have I ever had a problem ❤️
Orbitz - Horrible Customer Experience When Attempting Changes or Cancellations
by MetaLakeJack on 2018/08/02 17:53
Good luck anytime you want to cancel a reservation on Orbitz. I am currently in the middle of a two hour fiasco, handed off to four Orbitz agents now on hold waiting for a fifth - “supervisor” who can “sign off” on the simple act of cancelling the last few days of a hotel reservation in NYC due to a change of plans. NEVER book a hotel through Orbitz if you have any potential for needing to change or alter the reservation. They are good at taking the money for a reservation, they work very, very hard not to refund anything if you need to make a change. I have been a customer for 15 years booking travel at least 10-15 times a year for our large family. Today I say goodbye to Orbitz - for good. The lifetime value of this customer ends today because Orbitz would rather keep a couple hundred bucks than honor my need to make a change.
Retarded App
by poiujgfxvgh on 2018/08/02 05:51
You would guess that all your trips would be saved. No it does not. Who ever designed it is more retarded than our president. The reason I rated this 5 stars is that if you give 1 Star it will ask you for nickname and any name you choose it will say name already taken. Be carful with all these app and social media.
Removed ApplePay
by Sun369 on 2018/08/02 04:41
Why oh why would you remove the ApplePay option? It’s one of the more attractive reasons that I utilized this app version Booking.com because I didn’t need to stop to physically type in payment information—with ApplePay I could just use my thumbprint! But now, the option is gone! Shame on you Orbitz!! 😡
La ASEGURANZA ES UN FRAUDE!!
by Shweg3hunnabangbang on 2018/07/31 04:30
COMPRAS ASEGURANZA x cualquier contratiempo q tengas y cuando llamé para hacerla válida (solo quería cambiar de horario), me dijeron q solo era válida x razones médicas y con comprobante... entonces porque comprarla,si aún sin ella t hacen reembolso x razones médicas comprobables??? además nunca me mandaron notificacion de mi vuelo de regreso, y cuando llamé para preguntar x él, dijeron q no aparecía??? tuvieron q hacerla en ese momento, muy poca seriedad, última vez q hago trato con ésta compañía!
Stay
by MissBrie2019 on 2018/07/29 14:48
The hotel it’s self is in a great location! Rooms were clean and perfect for accommodating the amount of people requested. HOWEVER!!! The elevator service is HORRIBLE!!!! You will wait at least 20 mins for the elevator! At check out time we waited almost an hour for the elevator.
I love it!
by Ralu Dabija on 2018/07/27 18:37
Orbitz is very convenient and efficient.. always find great deals and makes traveling a breeze!
Need an update
by Handsome_haitian on 2018/07/27 12:45
The app is very good and useful but it should allow the same booming features as when you go on orbitz.com here you can book flights and hotels it’s easier to book flights and a car online
[Orbitz] is a great place to start and put ideas together.
by WalworthTrucking on 2018/07/27 03:44
Would be nice if the Multi City feature could be accessed through the app, as I am a frequent cruiser. Also, it would be great if there were package options on a one way ticket...again...frequent cruiser here. Would love to be able to pair a deal out of San Diego on a One way before embarking on a PC cruise. (Not all cruises are round trip, you know. 😇) Other than that, I’ve been pretty happy with the app and it’s functionality.
Deceiving
by Odc23 on 2018/07/26 16:25
The price match and trip protection options are already checked without you making that selection and poorly displayed on the app. You find out you paid for something you didn’t chose and after a minute after I booked I tried to get those charges off but no way! Last time I’m using Orbitz.
Great
by trtrtetr on 2018/07/24 19:46
A++++
Great site if nothing goes wrong - then horrible
by SkookumDon on 2018/07/22 21:57
I’ve made 20+ bookings through Orbitz. If nothing goes wrong, it is a great bargain, but if something goes wrong, or a change needs to be made, prepare for the worst. For example, I had to change the first leg of a flight, but when I went to check in for the the return flight, I was told the reservation had been cancelled because I had “missed” the first leg. They wouldn’t do anything and it cost me over $1000 extra to get back home.
Cd d s
by PurplePokadotsPants on 2018/07/22 13:27
F Rtgbg
Scam
by Benningtond on 2018/07/22 12:56
Orbitz acts like they give you 5% back for ordering in the app but the apps prices are always higher (usually more that the 5% they offer) so they make even more money off of you.
App only good for one passenger
by Mama33bobs on 2018/07/22 11:25
We made a group purchase online. Only the adult with the “email that was used to book” was allowed to see the itinerary info. The rest of us had to use other apps.
Grea app
by Cloudy21s on 2018/07/18 13:40
Great app the only thing is when receiving coupon on email it doesn't let me use it when trying to reserve. But good prices if get early ...
The app does not work
by Hollander67 on 2018/12/10 20:10
You cannot enter a destination airport to search for flights. Total crap!
Satisfaction
by RAY CASTRO on 2018/12/09 06:13
I been using Orbitz for years good service
Where’s the grid?!
by Sillygamer on 2018/12/08 23:18
This website was much more efficient when the grid of +/- 3 days was available. To have to check every day separately is time consuming, inefficient and laborious. Please bring back the grid!
Awesome
by Drn1989 on 2018/12/08 22:06
Ive booked all my vacations here, always the beat deals!
The Best and Only Review I have Ever Given
by tpkthree on 2018/12/08 13:01
Apart from being intuitive and comprehensive — table stakes for any app i would want to use — the surprise $660 refund I received has made this app the best I’ve ever used! Thank you, Orbitz!
No multi-city flight search
by bleurrrrrggg on 2018/12/08 05:42
No multi-city flight search
❤️
by Dr. TravelBae on 2018/12/08 04:47
Loving this app!
Love the app
by Long time angry bird player on 2018/12/08 04:40
Orbitz is my first choice every time! Intuitive UX, good selections, and great prices!
Recent call
by sammy978 on 2018/12/08 04:38
The customer service agent was absolutely incredible. She helped me so much that from now on I will book all my future travel with Orbitz
Review
by Hbygtrdnjnuhgbu on 2018/12/08 04:20
Make it where we can search anywhere around the world so we can check out prices if we haven’t decided where we want to go
Always Something in return
by Roebling320 on 2018/12/07 17:53
Unlike hotels.com where it expires after a year , your 10th rental witch should be free, this orbits app will give you something off, almost every time, plus orbit bucks for your next travel , you not obligated to build up & then loose it,
Muy buen servicio
by danny2031 on 2018/12/07 13:18
Es una compañía muy eficiente y da muy buenos resultados los precios q me ha brindado Todos mis pasajes y estadías las compro con ustedes por los buenos precios q nos brinda Gracias por tan buen servicio
Hard to log in
by Tryjey on 2018/12/05 02:40
I signed up on a desktop and logged in with Facebook. When I downloaded to my phone I can’t log in.
Orbitz
by jlr1129 on 2018/12/04 23:58
Always have had good experiences with Orbitz tried other websites but always come back!
Awful experience - couldn’t able to select 0
by Sowjanya S on 2018/12/03 04:03
I had an awful experience with Orbitz. I made a booking and tried to cancel it with in 5 minutes. Orbitz support it’s non refundable. So I planned to stay in the same motel which gave me bug bites all over my hands. I asked orbitz to refund my booking cost as they are the reason for my current situation. They softly rejected saying it was processed through billing with hotel the moment u booked so we were not able to cancel the booking and we will make sure your next trip is good. I don’t want to suggest Orbitz to anyone as they are not bothered about customers and their experience.
customer service so wierd
by pnguyen001 on 2018/11/29 12:18
bad
Price scam
by everynicknameitryistaken? on 2018/11/28 20:14
Prices go up as soon as you start shopping.
My experience with Orbits
by yaniluvorchids on 2018/11/26 13:13
I booked my vacation with Orbits all inclusive and I was very happy with our trip and the great deal we received. I was very satisfied and so glad to know that once my trip was paid in full, there were no hidden extra fees to pay. We went and had the best service and checked out without a single problem. Thank you Orbits and I can’t wait to book our next vacation through your service once again. Happy customers
Fix the dates
by Candygirk on 2018/11/25 05:00
Orbitz, please fix the date bug in your system! I’m trying to book an all-Inclusive hotel and flight. When I book it, the hotel starts the day after I arrive at the airport. Where am I supposed to stay the day I arrive at the airport? Please fix! For example, if I book a package for Cancun Nov 1- Nov 7, the flight lands at Nov 1, but the hotel doesn’t start until Nov 2. WTH is that? Please fix!
Best friend on my cross country trip
by Scmeebee on 2018/11/24 15:25
I’ve used the Orbitz app for two cross country trips and it’s been convenient and given me good rewards. I keep it on my phone all the time.
Unsolicited notifications despite turning them off in settings
by jkirk1626 on 2018/11/23 22:01
It's notable possible to adjust notifications or Orbitz hides the controls to discourage it.
Package option
by dickhaut12 on 2018/11/22 01:06
The package option should let me choose if I want flight/car or flight/hotel or hotel/car and not make me choose hotel..make it just like your website and I’ll change my 3 stars to 5 stars !
First class ticket
by LELELELEELELEL on 2018/11/15 04:03
Very hard to find completely itinerary after booked and paid! Hard to get download to calendar. Terrible booking process LELELE
Favorite
by Vijel on 2018/11/12 20:00
Wish I had an option to save or select some favorites I reviewed so I dont have to go through them again
App
by w/s09 on 2018/11/09 14:56
Cancel my orbit account
Missing multi-city search
by kievchicago on 2018/11/08 02:38
Application is not bad but missing MULTI-CITY search engine
Love orbitz
by rondasue123 on 2018/11/07 15:33
Love it!! Great way to keep your entire vacation in one spot! Reminders are fabulous I really love Orbitz! Made it to platinum now even more perks!!!
Useful for some trips
by ams445 on 2018/11/04 20:44
Frustratingly the app doesn’t have the option of booking multiple destinations which the website has.
it's very good but it's not complete
by victor409 on 2018/11/04 04:03
it needs a apple watch app
Never Get My TSA Pre.
by Jaginkc on 2018/10/28 20:44
I’ve called in several times and give several different stories. All thru Orbitz. Fact is every time I go thru the App I never get my pre added to my trip. Go thru other Apps and always. Go direct to the airline I get it. Never the App. Done with it....
Don't believe "free cancelation"
by 321lorenzo on 2018/10/24 09:50
Flights with a leg from 2 separate airlines still advertise "free cancellation within 24 hours." Except as soon as you book, that lovely notice disappears and sure enough there is a cancellation fee. Free does mean free except a cancellation fee. Just tell the truth to your customers, Orbitz. This must be the contribution of Expedia because Orbitz used to be straightforward and honest.
Great app/customer service
by magicalmad on 2018/10/21 17:01
I’ve been using this app a ton for my recent travels and it is so helpful! Always finds the best deals and makes it super easy to book. Also their customer service representatives are great too. They’ll go above and beyond to help you get what you need!
Flexible search
by 021580 on 2018/10/20 03:59
I miss the flexible search dates that Orbitz offers on different apps. This app is very limited in what it offers for search capabilities.
I love orbitz
by Edixonn on 2018/10/20 03:01
But dealing with affirm could definitely be a hassle and makes you want to pay all at once!
Good but with faults.
by TZ1952 on 2018/10/16 03:24
This app allows you to search and book hotel, flight, or car for your trip. One major problem, you can choose number of guests when you book a hotel but not numbers of rooms. You can book only 1 room at a time. If you need to book 2 rooms you have to book twice. Funnily by second booking you get a warning that you have already booked same hotel for same date. This should be easily fixable. Will wait and see.
Good but could be better
by Kitsujoy on 2018/10/13 12:49
I have had a good experience with the app except for the fact that, when looking for flights, it doesn’t allow to search with flexible dates. That’s a huge inconvenience, the reason I finally use their site and not the app. Everything else works fine—but the flexible dates feature is very important in flight searches and I hope that will be included in future versions of the app.
Orbitz Has Been Good to Me
by Usually Content on 2018/10/11 09:03
I have had great experience with Orbitz. On a recent trip from US to UK, they consistently had better prices on what I was booking. This was a surprise to me, as this site is not my normal “go-to”, and I don’t have a lot of experience with them I was pleasantly surprised when I found out they gave me Orbucks to use on future bookings. Very nice! I don’t know if I’m ready to say that I will always use them, but they will definitely be on the top of my list of “go-to’s” now. As far as customer service, I had an issue with my airline cancelling a flight. I randomly checked on it a few weeks before I left and found that my airline had cancelled one of my flights. I called Orbitz and they were extremely helpful in getting me on an alternative flight. I, quite honestly, was shocked, as I expected to have to deal with it myself with no support, which has been my typical experience with other travel sites. The gentleman with whom I spoke was extremely courteous and helpful, and kept me up to date regarding the progress of his conversation with the airline; (which even involved a language barrier.) Thank you, Orbitz.
Poor car rental service
by invadercupcakez on 2018/10/10 15:06
Orbitz can do better by not taking my money for a car rental, just so I can get all the way to the airport in Norfolk, VA, to be told that they cannot give me a car because I do not have a Virginia license.. umm this is an airport, not likely people have a Virginia license because we’re TRAVELING! But excuse me, ma’am, you took my money, two weeks ago.. Left us stranded at the airport for an uncomfortable amount of time. The car rental staff was not very kind, basically told us it’s not their problem. WE had to pay for transportation to the hotel. And had to stay an EXTRA night at a hotel that costs $130 a night! I am extremely unhappy with the car rental experience. Other than that, there are no other complaints. Orbitz gave us a refund for the car rental $400 plus an additional $200 for reimbursement on the hotel & Uber.
Could your app be any worse??
by Lane-go on 2018/10/10 00:54
Terrible experience every single time I use it
MS A
by Mzmaserati30 on 2018/10/08 23:00
I’ve had my share fair of issues with orbitz but i must say they are amazing i had and issue with my reservations Orbitz made sure they did everything in their power to help me I had a wonderful time at the hotel they upgraded to at first I thought I was gonna have a horrible birthday weekend but it turned out to be one of the best trips I ever had
Really appreciated
by IvyLanW on 2018/10/08 21:06
This summer I had some issues about my flight ticket. I really get a lot of support from Orbitz! Though I lost some of my benefit because of misunderstanding, but everyone of your team is very patient and considering! Thanks!
Changes are a problem
by GinasGuy on 2018/10/05 17:25
I have used Orbitz for years , I have only encountered a problem 1 time, trying to change a car service booking because of a flight delay. The 12 hour time difference between the US and my destination didn’t help. I lost my booking fee, because my arrival time was not changed as I thought Orbitz had done when after I contacted them. Baron car service said they had not been contacted by Orbitz when I arrived and so I had no car waiting for me to take me to my hotel when I arrived in Manila at 12am. I’ve booked flights through orbitz, never had a problem, booked hotels, no problems, BUT I never had to make any changes to any of those bookings. Orbitz is good in all aspects of booking an event for you. Just keep in mind , as with any travel agency, changes could be a problem.
horrible
by Ambrosonwill on 2018/10/05 11:46
took me 30 mins to book a hotel when hotels.com only took 5 mins. The app is still trying to load...
Cancellation and Customer Service Issues
by AKA Allan on 2018/10/04 23:22
I would like to start of saying that I've been using Orbitz for many years and I am a Platinum VIP customer. I have more than 2.5 million miles on travels and I normally stay 50 nights a year in Hotels. I had 2 issues the last month with cancellations. Itinerary: 7381830251094 This was a trip to Austin. I booked it with 3 weeks advance, and than less than 12 hours later I had to cancel because of a personal issue. I contacted Orbitz, they say they couldn't cancel because of the Hotel cancellation policy. I contacted the Hotel through Orbitz messaging system and they said this had nothing to do with them, and they would be OK cancelling since on that same weekend, they were very busy with Austin City Limits Festival and could easily fill the rooms. Itinerary: 7383482111623 I was searching for many days stay from Feb 2-8. For some reason or mistake I booked the Nov. 2-8. I cancelled the booking in less than 5 minutes. Again, less than 5 minutes from the time I booked. I was charged for the cancellation close to $800.00 I contacted the Hotel directly and they said that they don't receive anything from Orbitz, that it is Orbitz policy to charge the cancellation, not the Hotel. In the 2 cases, Orbitz that was supposed to be the Travel Agency to facilitate my booking, was actually the villain who charged me $1,500 for cancellation fees.
🙄
by biljanka on 2018/10/02 21:46
Not easy to navigate. Confusing. Have to call customer service.
It’s all a scam
by Wyldechylde1919 on 2018/10/01 21:25
Out of the 2 times I’ve used orbitz, I have had nothing but problems, I too was gonna cancel a flight, but was told I’d lose the money if I canceled my flight, even though they have a cancellation policy, which in effect is nothing but BS! I bought the flight insurance for $19, which is through a 3rd party on the website, it too was also a waste of money, the cancellation flight insurance doesn’t do anything for you, unless there’s a death in the family or you yourself have a medical emergency, this was never brought to my attention until I actually tried to cancel my flight, I will never use orbitz for anything again, they are not veteran friendly either, save yourself the aggravation and make your own flight plans through the airlines themselves, also American Airlines is the only airline that has a “no refunds policy” bad business in my opinion
Hotel stay
by alshoned on 2018/09/30 19:59
Easy to choose a good place to stay.
Orbits
by im dun on 2018/09/28 03:53
I’ve never had a problem! I’ve always got the best deal. I’ve tried all the rest... orbits always gives me the best package deal I can find!
Total Garbage
by kmartin696 on 2018/09/27 07:34
The app is total garbage, literally cannot get anything to work. Phone support also garbage.
Rating Trends
30,27,12,43,20,24,55,31,29,23,33,21,27,41,29,32,18,47,37,23,34,27,27,22,28,26,37,17,46,27,29,29,19,34,26,27,11,23,49,20,47,25,21,22,31,20,30,35,21,0,66,44,0,0,85,33,36,33,28,19,0,75,27,49,35,21,41,19,25,30,35,33,38,44,25,30,33,0,49,25,25,28,27,26,488,737,958,910,918,806
All Versions
4.0
56,828 total
 5
45,264
 4
7,338
 3
1,571
 2
746
 1
1,909
Current Version (18.49)
5.0
44,730 total
 5
37,790
 4
5,212
 3
971
 2
218
 1
539
Version History
More...
Screenshots
Search Visibility
App name
Orbitz Hotels & Flights
Description
Use code APP15 for 15% off on select hotels in the app + earn MORE Orbitz rewards one flights and hotels. Orbitz is the #1 way to book travel on your mobile device. The Orbitz app lets you quickly and easily search and book flights, hotels, rental cars, activities. Plus, join Orbitz Rewards and start earning Orbucks on your flight and hotel bookings that you can instantly redeem on hotels in the app. EARN MORE -App bookers earn 5% on hotels and 1% on air! -Plus find last-minute hotel rooms nearby and save 40% with mobile exclusive deals! HOTELS - Last minute hotel bookings welcome and free cancellation available! - Pay when you book or when you arrive at the hotel. - Find hotels, motels, and inns around you on an easy-to-use map view. - Review descriptions, photos, user ratings, and amenities from verified hotel guests. - Sort results by deals, price, or reviews. - Securely store your payment details for faster, easier, and safe bookings. Apple Pay available! FLIGHTS - Save even more on your flight with our combined one-way fares and get a single price for two separately issued tickets. - Search and book round trip or one-way flights. - Sort flights by price, time, or duration from any airline. - Enter a departure date and destination, and your trip-ready. Book now! CARS - Search thousands of cars to find cheap, quality rentals. Save big when you book in-app! - Plan round trip rentals from any airport in the world to make your vacation, holiday or getaway a total breeze. ACTIVITIES - Attraction tickets without the lines. - Book local tours. - Airport shuttles. - & more activities unique to your destination! MY TRIPS - Share your travel plans with friends and family via Orbitz' itinerary sharing feature! - View your record locator, gate information, and upcoming trip details on the go. - Plan your own vacation packages with activities, hotels, cars, and more. Orbitz offers a simple, secure booking process, and 24x7 customer support. Use our convenient travel tools to view upcoming trip details, access address information and get maps for directions, receive alerts for flight delays, gate changes, hotel check-out times and more. APP15 coupon code Terms & Conditions Subject to the restrictions set out in these terms and conditions, the 15% promotion code may be applied to a qualifying stand-alone hotel (not a hotel booking in combination with any other product such as flight + hotel, or flight + hotel + car) booked on a mobile device or the Orbitz app by 9/30/2018, for 1 or more nights for travel by 12/31/2018. Qualifying bookings instantly receive 15% off at check-out through the use of the promotion code. Customers are limited to two redemptions of this promotion code and up to a maximum savings of $150 per booking. After those two bookings, this promo code will not be able to be used again, even if one or more of those bookings is cancelled. Exclusions may apply and most major hotel chains are excluded. The promotion code cannot be redeemed against taxes, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer. Discounts are not redeemable for cash for any reason. Promotion codes are non-transferable, not for resale, and cannot be combined with other offers or used for any booking previously made. Any attempt at fraud will be prosecuted to the fullest extent of the law. Void where prohibited, taxed or restricted by law. Orbitz reserves the right to change or limit the promotion in its sole discretion. Usual booking terms and conditions apply (see https://www.orbitz.com/p/info-other/legal.htm) and all bookings are subject to availability. The Orbitz app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies.
got us a good room for less
by Tightlinesinc on 2018/12/13 02:02
Wasn’t a killer deal but it worked and was at a good place for less than reg rate. And the hotel itself was very accommodating even with knowing we’d got it on Orbitz; so that speaks well of the working relations they promote. But.... Oh for the good old days of name your own $$ on Priceline!!
Misleading info
by itspeteza on 2018/12/12 14:43
Pay for a package that included flight, hotel and rental car. Pick the hotel that has free breakfast (as we have a small child and would be easier in the mornings) hotel says since we booked through expedia (we used orbitz) we cant be included in free breakfast. As well as the hotel wanting $20 a night to park. We booked through orbitz but i guess they are all the same and just trick people into using their service. We will never use a 3rd party site to plan a trip ever again. The info is misleading and they never include the fine print. We also picked our seats for jetblue in the front of plane. Had everything confirmed and when we get to airport we are in the last row of plane. We paid an extra $235.00 to change or seats. When we already were told we had seats we picked.
Outstanding
by DrPage1 on 2018/12/12 13:09
Orbitz is the most helpful, understanding, and efficient rental car agency I’ve ever used. I’m a Doctor and when I had patient crises preventing me from picking the car up until the next day... They not only held it for me, but they did not even charge me for it. I’ll always recommend Orbitz!
The app does not work
by Hollander67 on 2018/12/10 20:10
You cannot enter a destination airport to search for flights. Total crap!
Satisfaction
by RAY CASTRO on 2018/12/09 06:13
I been using Orbitz for years good service
Where’s the grid?!
by Sillygamer on 2018/12/08 23:18
This website was much more efficient when the grid of +/- 3 days was available. To have to check every day separately is time consuming, inefficient and laborious. Please bring back the grid!
Awesome
by Drn1989 on 2018/12/08 22:06
Ive booked all my vacations here, always the beat deals!
The Best and Only Review I have Ever Given
by tpkthree on 2018/12/08 13:01
Apart from being intuitive and comprehensive — table stakes for any app i would want to use — the surprise $660 refund I received has made this app the best I’ve ever used! Thank you, Orbitz!
No multi-city flight search
by bleurrrrrggg on 2018/12/08 05:42
No multi-city flight search
❤️
by Dr. TravelBae on 2018/12/08 04:47
Loving this app!
Love the app
by Long time angry bird player on 2018/12/08 04:40
Orbitz is my first choice every time! Intuitive UX, good selections, and great prices!
Recent call
by sammy978 on 2018/12/08 04:38
The customer service agent was absolutely incredible. She helped me so much that from now on I will book all my future travel with Orbitz
Review
by Hbygtrdnjnuhgbu on 2018/12/08 04:20
Make it where we can search anywhere around the world so we can check out prices if we haven’t decided where we want to go
Always Something in return
by Roebling320 on 2018/12/07 17:53
Unlike hotels.com where it expires after a year , your 10th rental witch should be free, this orbits app will give you something off, almost every time, plus orbit bucks for your next travel , you not obligated to build up & then loose it,
Muy buen servicio
by danny2031 on 2018/12/07 13:18
Es una compañía muy eficiente y da muy buenos resultados los precios q me ha brindado Todos mis pasajes y estadías las compro con ustedes por los buenos precios q nos brinda Gracias por tan buen servicio
Hard to log in
by Tryjey on 2018/12/05 02:40
I signed up on a desktop and logged in with Facebook. When I downloaded to my phone I can’t log in.
Orbitz
by jlr1129 on 2018/12/04 23:58
Always have had good experiences with Orbitz tried other websites but always come back!
Awful experience - couldn’t able to select 0
by Sowjanya S on 2018/12/03 04:03
I had an awful experience with Orbitz. I made a booking and tried to cancel it with in 5 minutes. Orbitz support it’s non refundable. So I planned to stay in the same motel which gave me bug bites all over my hands. I asked orbitz to refund my booking cost as they are the reason for my current situation. They softly rejected saying it was processed through billing with hotel the moment u booked so we were not able to cancel the booking and we will make sure your next trip is good. I don’t want to suggest Orbitz to anyone as they are not bothered about customers and their experience.
customer service so wierd
by pnguyen001 on 2018/11/29 12:18
bad
Price scam
by everynicknameitryistaken? on 2018/11/28 20:14
Prices go up as soon as you start shopping.
My experience with Orbits
by yaniluvorchids on 2018/11/26 13:13
I booked my vacation with Orbits all inclusive and I was very happy with our trip and the great deal we received. I was very satisfied and so glad to know that once my trip was paid in full, there were no hidden extra fees to pay. We went and had the best service and checked out without a single problem. Thank you Orbits and I can’t wait to book our next vacation through your service once again. Happy customers
Fix the dates
by Candygirk on 2018/11/25 05:00
Orbitz, please fix the date bug in your system! I’m trying to book an all-Inclusive hotel and flight. When I book it, the hotel starts the day after I arrive at the airport. Where am I supposed to stay the day I arrive at the airport? Please fix! For example, if I book a package for Cancun Nov 1- Nov 7, the flight lands at Nov 1, but the hotel doesn’t start until Nov 2. WTH is that? Please fix!
Best friend on my cross country trip
by Scmeebee on 2018/11/24 15:25
I’ve used the Orbitz app for two cross country trips and it’s been convenient and given me good rewards. I keep it on my phone all the time.
Unsolicited notifications despite turning them off in settings
by jkirk1626 on 2018/11/23 22:01
It's notable possible to adjust notifications or Orbitz hides the controls to discourage it.
Package option
by dickhaut12 on 2018/11/22 01:06
The package option should let me choose if I want flight/car or flight/hotel or hotel/car and not make me choose hotel..make it just like your website and I’ll change my 3 stars to 5 stars !
First class ticket
by LELELELEELELEL on 2018/11/15 04:03
Very hard to find completely itinerary after booked and paid! Hard to get download to calendar. Terrible booking process LELELE
Favorite
by Vijel on 2018/11/12 20:00
Wish I had an option to save or select some favorites I reviewed so I dont have to go through them again
App
by w/s09 on 2018/11/09 14:56
Cancel my orbit account
Missing multi-city search
by kievchicago on 2018/11/08 02:38
Application is not bad but missing MULTI-CITY search engine
Love orbitz
by rondasue123 on 2018/11/07 15:33
Love it!! Great way to keep your entire vacation in one spot! Reminders are fabulous I really love Orbitz! Made it to platinum now even more perks!!!
Useful for some trips
by ams445 on 2018/11/04 20:44
Frustratingly the app doesn’t have the option of booking multiple destinations which the website has.
it's very good but it's not complete
by victor409 on 2018/11/04 04:03
it needs a apple watch app
Never Get My TSA Pre.
by Jaginkc on 2018/10/28 20:44
I’ve called in several times and give several different stories. All thru Orbitz. Fact is every time I go thru the App I never get my pre added to my trip. Go thru other Apps and always. Go direct to the airline I get it. Never the App. Done with it....
Don't believe "free cancelation"
by 321lorenzo on 2018/10/24 09:50
Flights with a leg from 2 separate airlines still advertise "free cancellation within 24 hours." Except as soon as you book, that lovely notice disappears and sure enough there is a cancellation fee. Free does mean free except a cancellation fee. Just tell the truth to your customers, Orbitz. This must be the contribution of Expedia because Orbitz used to be straightforward and honest.
Great app/customer service
by magicalmad on 2018/10/21 17:01
I’ve been using this app a ton for my recent travels and it is so helpful! Always finds the best deals and makes it super easy to book. Also their customer service representatives are great too. They’ll go above and beyond to help you get what you need!
Flexible search
by 021580 on 2018/10/20 03:59
I miss the flexible search dates that Orbitz offers on different apps. This app is very limited in what it offers for search capabilities.
I love orbitz
by Edixonn on 2018/10/20 03:01
But dealing with affirm could definitely be a hassle and makes you want to pay all at once!
Good but with faults.
by TZ1952 on 2018/10/16 03:24
This app allows you to search and book hotel, flight, or car for your trip. One major problem, you can choose number of guests when you book a hotel but not numbers of rooms. You can book only 1 room at a time. If you need to book 2 rooms you have to book twice. Funnily by second booking you get a warning that you have already booked same hotel for same date. This should be easily fixable. Will wait and see.
Good but could be better
by Kitsujoy on 2018/10/13 12:49
I have had a good experience with the app except for the fact that, when looking for flights, it doesn’t allow to search with flexible dates. That’s a huge inconvenience, the reason I finally use their site and not the app. Everything else works fine—but the flexible dates feature is very important in flight searches and I hope that will be included in future versions of the app.
Orbitz Has Been Good to Me
by Usually Content on 2018/10/11 09:03
I have had great experience with Orbitz. On a recent trip from US to UK, they consistently had better prices on what I was booking. This was a surprise to me, as this site is not my normal “go-to”, and I don’t have a lot of experience with them I was pleasantly surprised when I found out they gave me Orbucks to use on future bookings. Very nice! I don’t know if I’m ready to say that I will always use them, but they will definitely be on the top of my list of “go-to’s” now. As far as customer service, I had an issue with my airline cancelling a flight. I randomly checked on it a few weeks before I left and found that my airline had cancelled one of my flights. I called Orbitz and they were extremely helpful in getting me on an alternative flight. I, quite honestly, was shocked, as I expected to have to deal with it myself with no support, which has been my typical experience with other travel sites. The gentleman with whom I spoke was extremely courteous and helpful, and kept me up to date regarding the progress of his conversation with the airline; (which even involved a language barrier.) Thank you, Orbitz.
Poor car rental service
by invadercupcakez on 2018/10/10 15:06
Orbitz can do better by not taking my money for a car rental, just so I can get all the way to the airport in Norfolk, VA, to be told that they cannot give me a car because I do not have a Virginia license.. umm this is an airport, not likely people have a Virginia license because we’re TRAVELING! But excuse me, ma’am, you took my money, two weeks ago.. Left us stranded at the airport for an uncomfortable amount of time. The car rental staff was not very kind, basically told us it’s not their problem. WE had to pay for transportation to the hotel. And had to stay an EXTRA night at a hotel that costs $130 a night! I am extremely unhappy with the car rental experience. Other than that, there are no other complaints. Orbitz gave us a refund for the car rental $400 plus an additional $200 for reimbursement on the hotel & Uber.
Could your app be any worse??
by Lane-go on 2018/10/10 00:54
Terrible experience every single time I use it
MS A
by Mzmaserati30 on 2018/10/08 23:00
I’ve had my share fair of issues with orbitz but i must say they are amazing i had and issue with my reservations Orbitz made sure they did everything in their power to help me I had a wonderful time at the hotel they upgraded to at first I thought I was gonna have a horrible birthday weekend but it turned out to be one of the best trips I ever had
Really appreciated
by IvyLanW on 2018/10/08 21:06
This summer I had some issues about my flight ticket. I really get a lot of support from Orbitz! Though I lost some of my benefit because of misunderstanding, but everyone of your team is very patient and considering! Thanks!
Changes are a problem
by GinasGuy on 2018/10/05 17:25
I have used Orbitz for years , I have only encountered a problem 1 time, trying to change a car service booking because of a flight delay. The 12 hour time difference between the US and my destination didn’t help. I lost my booking fee, because my arrival time was not changed as I thought Orbitz had done when after I contacted them. Baron car service said they had not been contacted by Orbitz when I arrived and so I had no car waiting for me to take me to my hotel when I arrived in Manila at 12am. I’ve booked flights through orbitz, never had a problem, booked hotels, no problems, BUT I never had to make any changes to any of those bookings. Orbitz is good in all aspects of booking an event for you. Just keep in mind , as with any travel agency, changes could be a problem.
horrible
by Ambrosonwill on 2018/10/05 11:46
took me 30 mins to book a hotel when hotels.com only took 5 mins. The app is still trying to load...
Cancellation and Customer Service Issues
by AKA Allan on 2018/10/04 23:22
I would like to start of saying that I've been using Orbitz for many years and I am a Platinum VIP customer. I have more than 2.5 million miles on travels and I normally stay 50 nights a year in Hotels. I had 2 issues the last month with cancellations. Itinerary: 7381830251094 This was a trip to Austin. I booked it with 3 weeks advance, and than less than 12 hours later I had to cancel because of a personal issue. I contacted Orbitz, they say they couldn't cancel because of the Hotel cancellation policy. I contacted the Hotel through Orbitz messaging system and they said this had nothing to do with them, and they would be OK cancelling since on that same weekend, they were very busy with Austin City Limits Festival and could easily fill the rooms. Itinerary: 7383482111623 I was searching for many days stay from Feb 2-8. For some reason or mistake I booked the Nov. 2-8. I cancelled the booking in less than 5 minutes. Again, less than 5 minutes from the time I booked. I was charged for the cancellation close to $800.00 I contacted the Hotel directly and they said that they don't receive anything from Orbitz, that it is Orbitz policy to charge the cancellation, not the Hotel. In the 2 cases, Orbitz that was supposed to be the Travel Agency to facilitate my booking, was actually the villain who charged me $1,500 for cancellation fees.
🙄
by biljanka on 2018/10/02 21:46
Not easy to navigate. Confusing. Have to call customer service.
It’s all a scam
by Wyldechylde1919 on 2018/10/01 21:25
Out of the 2 times I’ve used orbitz, I have had nothing but problems, I too was gonna cancel a flight, but was told I’d lose the money if I canceled my flight, even though they have a cancellation policy, which in effect is nothing but BS! I bought the flight insurance for $19, which is through a 3rd party on the website, it too was also a waste of money, the cancellation flight insurance doesn’t do anything for you, unless there’s a death in the family or you yourself have a medical emergency, this was never brought to my attention until I actually tried to cancel my flight, I will never use orbitz for anything again, they are not veteran friendly either, save yourself the aggravation and make your own flight plans through the airlines themselves, also American Airlines is the only airline that has a “no refunds policy” bad business in my opinion
Hotel stay
by alshoned on 2018/09/30 19:59
Easy to choose a good place to stay.
Orbits
by im dun on 2018/09/28 03:53
I’ve never had a problem! I’ve always got the best deal. I’ve tried all the rest... orbits always gives me the best package deal I can find!
Total Garbage
by kmartin696 on 2018/09/27 07:34
The app is total garbage, literally cannot get anything to work. Phone support also garbage.
Scam airline 24 free cancellation
by Magdalena Madero on 2018/09/23 16:46
I also was robbed for extra ticket I have been charged for a did not want at the time of booking online this is unnecessary charge to my debit card and need to seek legal help about all there wrong doing with online booking
Found my hotel room!
by Yean Lin on 2018/09/22 09:13
Very resourceful! I spent a week trying to look for a hotel room by airbnb and many other websites. This app finally helped me found one! But too bad. Not available in Asia.
Boo
by Mrs Garrison on 2018/09/17 05:19
App dropped price at 12:00 only to kick me out and raise the price more than it was at 11:59...NOT FAIR!!!
Convenient and Reliable
by mokxa on 2018/09/16 12:33
Thank you, Orbitz. Making vacations simple and easy.
The best!
by Moemoa on 2018/09/13 13:50
The quickest, easiest way to check flight cost
Very happy
by el chapo solana beach on 2018/09/11 03:05
Works very well and has never let me down
1st time to use Orbitz
by A Mad Voter on 2018/09/08 16:00
I found it very easy to use and costs were very reasonable.
Missing app in Wallet
by Ahytdcgt vfg on 2018/09/07 17:51
My Hotels.com app sends my hotel reservations to my Wallet so I don’t need to open the app if I need to check some details; it’s much faster and convenient. It would be great if I could do the same with Orbitz.
Dishonesty
by EllyMejia18 on 2018/09/06 19:19
I am very disappointed Orbiz will not help client on anyway and all they do is charge and collect their money. They are very dishonest and what they offer is not real I will never recommended to anyone. I am closing my account with this company.
Don’t BUY FROM ORBITZ
by Bobannie08 on 2018/09/04 16:23
I bought a ticket for my Mom and bought the insurance for a refund and they will not refund my money even though Delta airlines has postponed flights due to hurricane Gordon!!! They’re foreign representatives and they do not want to help you at all! I asked to speak to a representative and literally was on hold for 30 mins! Absolutely ridiculous!!! DO NOT WAISE YOUR MONEY HERE!!!!!!
No return baggage
by Latina81 on 2018/09/03 18:48
First i want start by saying that i never had a problem with Orbitz before. However, this last trip i booked two flights to Madrid; had no problem on the way there but on the way back we had no return baggage on the reservation. This made no sense why would i reserve a flight to bring suitcase there but not back. Air Europe claims that happens all the time when not booking through the airline. I’m not sure if that’s true or not but i did looked all over Orbitz and i never got a notice that the free suitcase was to Madrid not back. We ended up having to pay over $150 each for our suitcase. Orbitz should have been cleared on this so we could’ve made accommodations for this and not surprised when we got to the airport. If it wasn’t bc this was my first issue with Orbitz i would’ve rated less.
Bye bye orbitz
by notanorbitzfan on 2018/09/01 17:34
Rented a car and the hertz was closed when I got there, thank you orbitz, enjoy the 1 star rating and know I will b deleting this app after said review
It's the little things...
by 747Surf on 2018/08/31 21:26
The little bit of money you save is not worth being treated like a third class citizen at the hotel you book thru this site. Amenities that are clearly listed as "included" are not always included according to the fine print as read by Olivia (Orbitz Customer Care Team otherwise known as No-Care Team). She didn't really even try to address the real issue of customer service but more concerned about reading fine print. Basically was saying better luck next time. Cool - guess maybe I'll have better luck booking elsewhere. Bottom line: book by other means🙂 and avoid the aggravation of a none caring company.
App currently crashes
by 07smiles on 2018/08/31 03:46
The app is currently not working.
Love Orbitz!!
by JayEsRo on 2018/08/27 23:43
Orbitz is my go to when traveling which is every month! Their customer service is phenomenal. Always willing to help and resolve issues. Every person I have spoke to over the past 6 Months has been wonderful. I also enjoy being a platinum member.
Ap inadequate
by Osseodoc on 2018/08/24 16:55
Very weak ap Minimal functionality
App slams me with ads via push notifications
by y-c-c on 2018/08/23 20:59
Any app that tries to use notifications to spam me with ads get a low rating. Notifications are for communicating with their use something is up and requires attention, not for ads.
You can take a reservation (and money), You just can’t hold it
by FallsWarrior on 2018/08/23 01:48
Orbitz took my reservation for a double at the Marriott Waterside in Norfolk. When I showed up 20 minutes later, my room had been given away. I was given a dirty, mildewed “hospitality” suite that had no beds, just a pullout and a horrible Murphy bed. The room, especially the bathroom, was filthy. And Orbitz refuses to refund my money. Disaster, disappointment and completely awful experience. Orbitz cannot be trusted.
Cabo or bust
by coachtd on 2018/08/21 16:40
I’m no computer genius. I used my iPhone to book on Orbitz. I went slow, making sure I got the best flights/price. After I corrected a few minor errors, All was good. It took about 20 minutes. I was even able to pick seats and get the flight insurance. I feel good about the transaction. Thanks Orbitz.
Weekly User
by DieselRVrentals on 2018/08/19 23:44
I haven’t really had many issues. App works fairly smooth and the employees are as helpful as they can be. I’ve been a loyal user for about 15 years.
Easy and quick
by CC 184 on 2018/08/19 22:27
Easy and quick if you know what you want! I searched online with a big screen then used app to book.
Never had an issue. Been using Orbitz for 8+ yrs
by IC Chive on on 2018/08/14 13:52
Always reliable app. No issues. Orbitz bucks back r great. Use for buisness and usually book a couple hrs before arrival. Highly recommend
Change currency?
by jingai on 2018/08/13 08:46
How??? Should take two taps.
Booking fee scam
by bryanmeyer on 2018/08/13 03:53
They charge non refundable booking fees for reservations (flights, hotels, etc). So even though you are able to cancel the reservation, the booking fees are never refunded. Instead, if you book directly with the hotel or airline then you can cancel the reservation and avoid any booking fees. Complete scam since other services are able to make money off the reservation without additional booking fees which means they are making more money than just the booking fees. Avoid Orbitz like the plague. Unless you like getting ripped off.
Highly recommend!
by LucySalome on 2018/08/12 18:52
Great app. Does everything I need it to do and does it quickly and efficiently. Thanks!
Done with Orbitz
by rdablue on 2018/08/12 09:49
I booked a trip to Laughlin for a getaway. Great rate, but I needed to change the length of my start from 3 nights to two (removing a Saturday night stay, which is always a higher rate). Rather than “change” my itinerary, they started from scratch with new rates, higher rates! Was that my free change or free cancellation? I canceled the whole thing and went with a nicer hotel with an even better rate. Unbelievable. I won’t be using Orbitz again.
Good location
by timekill1 on 2018/08/11 21:32
Convenient location Front desk service was pleasant Breakfast was convenient and moderate options. Clean. Bathroom plumbing old. Shower head was leaky. Shower tub was leaking out on the floor. Wood floor is creaky and warped. Neither the hotel or the orbitz did not tell us in advance about ‘city tax’ per head per day-6 €.
Better hope u don’t have an issue
by Pdxglide on 2018/08/11 18:15
Cause if you only speak English you’ll be trying to interpret someone from the Philippines and have no authority to fix anything. I’ll never use orbitz again no matter what. And highly recommend everyone to not use them cause u will get screwed
Good and Effective.
by kike4550 on 2018/08/11 03:30
Good and Effective.
If reviews of accommodations were allowed sinner it would be better.
by Virgadean on 2018/08/09 02:34
If reviews of accommodations were allowed sooner than later it would be better. The hotel is horrible!
Platinum member error
by mikehongpark on 2018/08/08 13:47
Orbitz made me a platinum member, so I tried to take advantage of the status by checking in bag assuming I will get a refund. However, after getting all of the information for getting a bag check refund, I am no longer a platinum member in the same calendar year.
Perfect!!!
by bobbi butcher on 2018/08/07 00:32
I use it all the time! It's perfect. Never have I ever had a problem ❤️
Orbitz - Horrible Customer Experience When Attempting Changes or Cancellations
by MetaLakeJack on 2018/08/02 17:53
Good luck anytime you want to cancel a reservation on Orbitz. I am currently in the middle of a two hour fiasco, handed off to four Orbitz agents now on hold waiting for a fifth - “supervisor” who can “sign off” on the simple act of cancelling the last few days of a hotel reservation in NYC due to a change of plans. NEVER book a hotel through Orbitz if you have any potential for needing to change or alter the reservation. They are good at taking the money for a reservation, they work very, very hard not to refund anything if you need to make a change. I have been a customer for 15 years booking travel at least 10-15 times a year for our large family. Today I say goodbye to Orbitz - for good. The lifetime value of this customer ends today because Orbitz would rather keep a couple hundred bucks than honor my need to make a change.
Retarded App
by poiujgfxvgh on 2018/08/02 05:51
You would guess that all your trips would be saved. No it does not. Who ever designed it is more retarded than our president. The reason I rated this 5 stars is that if you give 1 Star it will ask you for nickname and any name you choose it will say name already taken. Be carful with all these app and social media.
Removed ApplePay
by Sun369 on 2018/08/02 04:41
Why oh why would you remove the ApplePay option? It’s one of the more attractive reasons that I utilized this app version Booking.com because I didn’t need to stop to physically type in payment information—with ApplePay I could just use my thumbprint! But now, the option is gone! Shame on you Orbitz!! 😡
La ASEGURANZA ES UN FRAUDE!!
by Shweg3hunnabangbang on 2018/07/31 04:30
COMPRAS ASEGURANZA x cualquier contratiempo q tengas y cuando llamé para hacerla válida (solo quería cambiar de horario), me dijeron q solo era válida x razones médicas y con comprobante... entonces porque comprarla,si aún sin ella t hacen reembolso x razones médicas comprobables??? además nunca me mandaron notificacion de mi vuelo de regreso, y cuando llamé para preguntar x él, dijeron q no aparecía??? tuvieron q hacerla en ese momento, muy poca seriedad, última vez q hago trato con ésta compañía!
Stay
by MissBrie2019 on 2018/07/29 14:48
The hotel it’s self is in a great location! Rooms were clean and perfect for accommodating the amount of people requested. HOWEVER!!! The elevator service is HORRIBLE!!!! You will wait at least 20 mins for the elevator! At check out time we waited almost an hour for the elevator.
I love it!
by Ralu Dabija on 2018/07/27 18:37
Orbitz is very convenient and efficient.. always find great deals and makes traveling a breeze!
Need an update
by Handsome_haitian on 2018/07/27 12:45
The app is very good and useful but it should allow the same booming features as when you go on orbitz.com here you can book flights and hotels it’s easier to book flights and a car online
[Orbitz] is a great place to start and put ideas together.
by WalworthTrucking on 2018/07/27 03:44
Would be nice if the Multi City feature could be accessed through the app, as I am a frequent cruiser. Also, it would be great if there were package options on a one way ticket...again...frequent cruiser here. Would love to be able to pair a deal out of San Diego on a One way before embarking on a PC cruise. (Not all cruises are round trip, you know. 😇) Other than that, I’ve been pretty happy with the app and it’s functionality.
Deceiving
by Odc23 on 2018/07/26 16:25
The price match and trip protection options are already checked without you making that selection and poorly displayed on the app. You find out you paid for something you didn’t chose and after a minute after I booked I tried to get those charges off but no way! Last time I’m using Orbitz.
Great
by trtrtetr on 2018/07/24 19:46
A++++
Great site if nothing goes wrong - then horrible
by SkookumDon on 2018/07/22 21:57
I’ve made 20+ bookings through Orbitz. If nothing goes wrong, it is a great bargain, but if something goes wrong, or a change needs to be made, prepare for the worst. For example, I had to change the first leg of a flight, but when I went to check in for the the return flight, I was told the reservation had been cancelled because I had “missed” the first leg. They wouldn’t do anything and it cost me over $1000 extra to get back home.
Cd d s
by PurplePokadotsPants on 2018/07/22 13:27
F Rtgbg
Scam
by Benningtond on 2018/07/22 12:56
Orbitz acts like they give you 5% back for ordering in the app but the apps prices are always higher (usually more that the 5% they offer) so they make even more money off of you.
App only good for one passenger
by Mama33bobs on 2018/07/22 11:25
We made a group purchase online. Only the adult with the “email that was used to book” was allowed to see the itinerary info. The rest of us had to use other apps.
Grea app
by Cloudy21s on 2018/07/18 13:40
Great app the only thing is when receiving coupon on email it doesn't let me use it when trying to reserve. But good prices if get early ...
The app does not work
by Hollander67 on 2018/12/10 20:10
You cannot enter a destination airport to search for flights. Total crap!
Satisfaction
by RAY CASTRO on 2018/12/09 06:13
I been using Orbitz for years good service
Where’s the grid?!
by Sillygamer on 2018/12/08 23:18
This website was much more efficient when the grid of +/- 3 days was available. To have to check every day separately is time consuming, inefficient and laborious. Please bring back the grid!
Awesome
by Drn1989 on 2018/12/08 22:06
Ive booked all my vacations here, always the beat deals!
The Best and Only Review I have Ever Given
by tpkthree on 2018/12/08 13:01
Apart from being intuitive and comprehensive — table stakes for any app i would want to use — the surprise $660 refund I received has made this app the best I’ve ever used! Thank you, Orbitz!
No multi-city flight search
by bleurrrrrggg on 2018/12/08 05:42
No multi-city flight search
❤️
by Dr. TravelBae on 2018/12/08 04:47
Loving this app!
Love the app
by Long time angry bird player on 2018/12/08 04:40
Orbitz is my first choice every time! Intuitive UX, good selections, and great prices!
Recent call
by sammy978 on 2018/12/08 04:38
The customer service agent was absolutely incredible. She helped me so much that from now on I will book all my future travel with Orbitz
Review
by Hbygtrdnjnuhgbu on 2018/12/08 04:20
Make it where we can search anywhere around the world so we can check out prices if we haven’t decided where we want to go
Always Something in return
by Roebling320 on 2018/12/07 17:53
Unlike hotels.com where it expires after a year , your 10th rental witch should be free, this orbits app will give you something off, almost every time, plus orbit bucks for your next travel , you not obligated to build up & then loose it,
Muy buen servicio
by danny2031 on 2018/12/07 13:18
Es una compañía muy eficiente y da muy buenos resultados los precios q me ha brindado Todos mis pasajes y estadías las compro con ustedes por los buenos precios q nos brinda Gracias por tan buen servicio
Hard to log in
by Tryjey on 2018/12/05 02:40
I signed up on a desktop and logged in with Facebook. When I downloaded to my phone I can’t log in.
Orbitz
by jlr1129 on 2018/12/04 23:58
Always have had good experiences with Orbitz tried other websites but always come back!
Awful experience - couldn’t able to select 0
by Sowjanya S on 2018/12/03 04:03
I had an awful experience with Orbitz. I made a booking and tried to cancel it with in 5 minutes. Orbitz support it’s non refundable. So I planned to stay in the same motel which gave me bug bites all over my hands. I asked orbitz to refund my booking cost as they are the reason for my current situation. They softly rejected saying it was processed through billing with hotel the moment u booked so we were not able to cancel the booking and we will make sure your next trip is good. I don’t want to suggest Orbitz to anyone as they are not bothered about customers and their experience.
customer service so wierd
by pnguyen001 on 2018/11/29 12:18
bad
Price scam
by everynicknameitryistaken? on 2018/11/28 20:14
Prices go up as soon as you start shopping.
My experience with Orbits
by yaniluvorchids on 2018/11/26 13:13
I booked my vacation with Orbits all inclusive and I was very happy with our trip and the great deal we received. I was very satisfied and so glad to know that once my trip was paid in full, there were no hidden extra fees to pay. We went and had the best service and checked out without a single problem. Thank you Orbits and I can’t wait to book our next vacation through your service once again. Happy customers
Fix the dates
by Candygirk on 2018/11/25 05:00
Orbitz, please fix the date bug in your system! I’m trying to book an all-Inclusive hotel and flight. When I book it, the hotel starts the day after I arrive at the airport. Where am I supposed to stay the day I arrive at the airport? Please fix! For example, if I book a package for Cancun Nov 1- Nov 7, the flight lands at Nov 1, but the hotel doesn’t start until Nov 2. WTH is that? Please fix!
Best friend on my cross country trip
by Scmeebee on 2018/11/24 15:25
I’ve used the Orbitz app for two cross country trips and it’s been convenient and given me good rewards. I keep it on my phone all the time.
Unsolicited notifications despite turning them off in settings
by jkirk1626 on 2018/11/23 22:01
It's notable possible to adjust notifications or Orbitz hides the controls to discourage it.
Package option
by dickhaut12 on 2018/11/22 01:06
The package option should let me choose if I want flight/car or flight/hotel or hotel/car and not make me choose hotel..make it just like your website and I’ll change my 3 stars to 5 stars !
First class ticket
by LELELELEELELEL on 2018/11/15 04:03
Very hard to find completely itinerary after booked and paid! Hard to get download to calendar. Terrible booking process LELELE
Favorite
by Vijel on 2018/11/12 20:00
Wish I had an option to save or select some favorites I reviewed so I dont have to go through them again
App
by w/s09 on 2018/11/09 14:56
Cancel my orbit account
Missing multi-city search
by kievchicago on 2018/11/08 02:38
Application is not bad but missing MULTI-CITY search engine
Love orbitz
by rondasue123 on 2018/11/07 15:33
Love it!! Great way to keep your entire vacation in one spot! Reminders are fabulous I really love Orbitz! Made it to platinum now even more perks!!!
Useful for some trips
by ams445 on 2018/11/04 20:44
Frustratingly the app doesn’t have the option of booking multiple destinations which the website has.
it's very good but it's not complete
by victor409 on 2018/11/04 04:03
it needs a apple watch app
Never Get My TSA Pre.
by Jaginkc on 2018/10/28 20:44
I’ve called in several times and give several different stories. All thru Orbitz. Fact is every time I go thru the App I never get my pre added to my trip. Go thru other Apps and always. Go direct to the airline I get it. Never the App. Done with it....
Don't believe "free cancelation"
by 321lorenzo on 2018/10/24 09:50
Flights with a leg from 2 separate airlines still advertise "free cancellation within 24 hours." Except as soon as you book, that lovely notice disappears and sure enough there is a cancellation fee. Free does mean free except a cancellation fee. Just tell the truth to your customers, Orbitz. This must be the contribution of Expedia because Orbitz used to be straightforward and honest.
Great app/customer service
by magicalmad on 2018/10/21 17:01
I’ve been using this app a ton for my recent travels and it is so helpful! Always finds the best deals and makes it super easy to book. Also their customer service representatives are great too. They’ll go above and beyond to help you get what you need!
Flexible search
by 021580 on 2018/10/20 03:59
I miss the flexible search dates that Orbitz offers on different apps. This app is very limited in what it offers for search capabilities.
I love orbitz
by Edixonn on 2018/10/20 03:01
But dealing with affirm could definitely be a hassle and makes you want to pay all at once!
Good but with faults.
by TZ1952 on 2018/10/16 03:24
This app allows you to search and book hotel, flight, or car for your trip. One major problem, you can choose number of guests when you book a hotel but not numbers of rooms. You can book only 1 room at a time. If you need to book 2 rooms you have to book twice. Funnily by second booking you get a warning that you have already booked same hotel for same date. This should be easily fixable. Will wait and see.
Good but could be better
by Kitsujoy on 2018/10/13 12:49
I have had a good experience with the app except for the fact that, when looking for flights, it doesn’t allow to search with flexible dates. That’s a huge inconvenience, the reason I finally use their site and not the app. Everything else works fine—but the flexible dates feature is very important in flight searches and I hope that will be included in future versions of the app.
Orbitz Has Been Good to Me
by Usually Content on 2018/10/11 09:03
I have had great experience with Orbitz. On a recent trip from US to UK, they consistently had better prices on what I was booking. This was a surprise to me, as this site is not my normal “go-to”, and I don’t have a lot of experience with them I was pleasantly surprised when I found out they gave me Orbucks to use on future bookings. Very nice! I don’t know if I’m ready to say that I will always use them, but they will definitely be on the top of my list of “go-to’s” now. As far as customer service, I had an issue with my airline cancelling a flight. I randomly checked on it a few weeks before I left and found that my airline had cancelled one of my flights. I called Orbitz and they were extremely helpful in getting me on an alternative flight. I, quite honestly, was shocked, as I expected to have to deal with it myself with no support, which has been my typical experience with other travel sites. The gentleman with whom I spoke was extremely courteous and helpful, and kept me up to date regarding the progress of his conversation with the airline; (which even involved a language barrier.) Thank you, Orbitz.
Poor car rental service
by invadercupcakez on 2018/10/10 15:06
Orbitz can do better by not taking my money for a car rental, just so I can get all the way to the airport in Norfolk, VA, to be told that they cannot give me a car because I do not have a Virginia license.. umm this is an airport, not likely people have a Virginia license because we’re TRAVELING! But excuse me, ma’am, you took my money, two weeks ago.. Left us stranded at the airport for an uncomfortable amount of time. The car rental staff was not very kind, basically told us it’s not their problem. WE had to pay for transportation to the hotel. And had to stay an EXTRA night at a hotel that costs $130 a night! I am extremely unhappy with the car rental experience. Other than that, there are no other complaints. Orbitz gave us a refund for the car rental $400 plus an additional $200 for reimbursement on the hotel & Uber.
Could your app be any worse??
by Lane-go on 2018/10/10 00:54
Terrible experience every single time I use it
MS A
by Mzmaserati30 on 2018/10/08 23:00
I’ve had my share fair of issues with orbitz but i must say they are amazing i had and issue with my reservations Orbitz made sure they did everything in their power to help me I had a wonderful time at the hotel they upgraded to at first I thought I was gonna have a horrible birthday weekend but it turned out to be one of the best trips I ever had
Really appreciated
by IvyLanW on 2018/10/08 21:06
This summer I had some issues about my flight ticket. I really get a lot of support from Orbitz! Though I lost some of my benefit because of misunderstanding, but everyone of your team is very patient and considering! Thanks!
Changes are a problem
by GinasGuy on 2018/10/05 17:25
I have used Orbitz for years , I have only encountered a problem 1 time, trying to change a car service booking because of a flight delay. The 12 hour time difference between the US and my destination didn’t help. I lost my booking fee, because my arrival time was not changed as I thought Orbitz had done when after I contacted them. Baron car service said they had not been contacted by Orbitz when I arrived and so I had no car waiting for me to take me to my hotel when I arrived in Manila at 12am. I’ve booked flights through orbitz, never had a problem, booked hotels, no problems, BUT I never had to make any changes to any of those bookings. Orbitz is good in all aspects of booking an event for you. Just keep in mind , as with any travel agency, changes could be a problem.
horrible
by Ambrosonwill on 2018/10/05 11:46
took me 30 mins to book a hotel when hotels.com only took 5 mins. The app is still trying to load...
Cancellation and Customer Service Issues
by AKA Allan on 2018/10/04 23:22
I would like to start of saying that I've been using Orbitz for many years and I am a Platinum VIP customer. I have more than 2.5 million miles on travels and I normally stay 50 nights a year in Hotels. I had 2 issues the last month with cancellations. Itinerary: 7381830251094 This was a trip to Austin. I booked it with 3 weeks advance, and than less than 12 hours later I had to cancel because of a personal issue. I contacted Orbitz, they say they couldn't cancel because of the Hotel cancellation policy. I contacted the Hotel through Orbitz messaging system and they said this had nothing to do with them, and they would be OK cancelling since on that same weekend, they were very busy with Austin City Limits Festival and could easily fill the rooms. Itinerary: 7383482111623 I was searching for many days stay from Feb 2-8. For some reason or mistake I booked the Nov. 2-8. I cancelled the booking in less than 5 minutes. Again, less than 5 minutes from the time I booked. I was charged for the cancellation close to $800.00 I contacted the Hotel directly and they said that they don't receive anything from Orbitz, that it is Orbitz policy to charge the cancellation, not the Hotel. In the 2 cases, Orbitz that was supposed to be the Travel Agency to facilitate my booking, was actually the villain who charged me $1,500 for cancellation fees.
🙄
by biljanka on 2018/10/02 21:46
Not easy to navigate. Confusing. Have to call customer service.
It’s all a scam
by Wyldechylde1919 on 2018/10/01 21:25
Out of the 2 times I’ve used orbitz, I have had nothing but problems, I too was gonna cancel a flight, but was told I’d lose the money if I canceled my flight, even though they have a cancellation policy, which in effect is nothing but BS! I bought the flight insurance for $19, which is through a 3rd party on the website, it too was also a waste of money, the cancellation flight insurance doesn’t do anything for you, unless there’s a death in the family or you yourself have a medical emergency, this was never brought to my attention until I actually tried to cancel my flight, I will never use orbitz for anything again, they are not veteran friendly either, save yourself the aggravation and make your own flight plans through the airlines themselves, also American Airlines is the only airline that has a “no refunds policy” bad business in my opinion
Hotel stay
by alshoned on 2018/09/30 19:59
Easy to choose a good place to stay.
Orbits
by im dun on 2018/09/28 03:53
I’ve never had a problem! I’ve always got the best deal. I’ve tried all the rest... orbits always gives me the best package deal I can find!
Total Garbage
by kmartin696 on 2018/09/27 07:34
The app is total garbage, literally cannot get anything to work. Phone support also garbage.
Rating Trends
30,27,12,43,20,24,55,31,29,23,33,21,27,41,29,32,18,47,37,23,34,27,27,22,28,26,37,17,46,27,29,29,19,34,26,27,11,23,49,20,47,25,21,22,31,20,30,35,21,0,66,44,0,0,85,33,36,33,28,19,0,75,27,49,35,21,41,19,25,30,35,33,38,44,25,30,33,0,49,25,25,28,27,26,488,737,958,910,918,806
All Versions
4.0
56,828 total
 5
45,264
 4
7,338
 3
1,571
 2
746
 1
1,909
Current Version (18.49)
5.0
44,730 total
 5
37,790
 4
5,212
 3
971
 2
218
 1
539
Version History
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