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App name
Viber Messenger: Chats & Calls
Description
Viber is the FREE, simple, fast and most secure messaging and calling app. The messenger of choice for over 1 billion users worldwide! Text now for free and make high-quality crystal-clear phone calls. Viber is completely free. All you need is a data plan or Wi-Fi connection and you’re good to go. Make free international calls, send text messages, open a group chat, and so much more! Download Viber today to connect with people, no matter who they are, or where they are from. Why is Viber the best messaging app for you? Send Free Messages Staying in touch has never been easier. Send a free text message, share a photo, a sticker or GIF, a video or any other file. Make Free Audio and Video Calls Make crystal-clear audio and instant video calls to friends and family for free! Open a Group Chat Catch up with friends, family and coworkers by opening a group chat for up to 250 members. Chat and Call with 100% Privacy Thanks to end-to-end encryption, any type of information you share on Viber will always remain between yourself and the person you’re talking to. Any message you send makes its way from your device to the recipient’s in the form of an encrypted code that only their device can translate to plain text using an encryption key. Encryption keys exist only on user devices and nowhere else. So, no one — not even Viber — can read your messages. Self-Destruct Your Secret Chats Start a Secret Chat which will let you set a self-destruct timer for every message in your conversation so that after your message is read, it’s automatically deleted from your recipient’s phone. Express Yourself with GIFs and Stickers Words can only say so much! Express your every emotion with over endless of GIFs and over 35,000 stickers from the Viber Sticker Market. Start a Viber Community with Unlimited Members No matter what you’re interested in, you can now start your own Viber Community! Interact with an unlimited number of people, about a shared topic or passion. Enjoy more admin controls than ever before as well as new conversation features in a unique chat space where you get to call all the shots. Enrich Your Conversation with Chat Extensions Spice up your conversations with a variety of useful Chat Extensions including easy access to your favorite links, GIFs and videos, Yelp, YouTube, Booking, Spotify and more. Make Low-cost Calls to Landlines with viber out Call landlines, non-Viber users or anyone who doesn’t have an internet service or a mobile phone with viber out’s low-cost international calling service. viber out Subscriptions are a bundle of minutes to call a specific destination, which are purchased in-app and renew monthly or weekly depending on your plan. If you subscribe via iTunes, payment will be charged to your iTunes Account when the purchase is confirmed. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your Account will be charged for this renewal up to 24 hours before the end of the current period at the rate of your selected plan. You can manage your subscription and turn off auto-renewal at any time by going to your iTunes Account settings on your device. And so much more: ● Mention friends in a group so they don’t miss out on anything ● Broadcast messages to multiple contacts ● Pin messages to the top of your group’s screen ● Reply to any specific message within a group chat ● Share your location ● Exchange contacts with friends Viber is part of the Rakuten Group, a world leader in e-commerce and financial services. Install Viber Free Messenger Now and Start Connecting! Terms & Policies: https://www.viber.com/terms/
Thank you viber
by Sam fisherrr on 2021/01/21 16:15
Thank you Viber
Freezes when joining
by jits1958 on 2021/01/19 19:32
Almost always when i join the app it freezes so i have to rejoin atleast 2 times, Its becoming more and more annoying. Maybe Its due to connection, phone or the app. And if it is the apps problem please fix it. Also sometimes when going into the camera logo while texting it freezes again! I mean im just asking if this happens to other people more often or is it just me.
On
by abdulla lae on 2021/01/18 00:43
On
um h-hewo sendpie >///<
by UnicornDreams735 on 2021/01/15 16:05
H-hi sendpie I just wantwed to say thwat I weally w-wike dis a-app and u-um yeah uwu I hwope you mwake mowre in dwa fwutwue! *blushes uwu* &gt;//////&lt; a-and sendpie? I wantwed to twell ywou swomthing ewse... I w-wove ywou! *blushes a lot and ears go down and hides face with tail* &gt;////////////&lt; I h-hwope ywou w-wove me bwack b-but it’s o-okway if ywou d-dwont *cries cutely and runs away cutely while crying in sadness uwu*
Mão na roda!! Excelente!!
by Lupa1320 on 2021/01/15 14:08
Adoro esse app e uso muuuito, tanto em casa qto qdo viajo pro exterior. Excelente!! (Se a ligação não estiver boa, o problema é do seu WiFi...!) O VIBER Out tem os preços mais baratos para ligações internacionais e funciona bem q é uma beleza (e seus créditos não expiram nunca!!). Melhor App de mensagem q tenho (pena q não tem mais os videozinhos customizados q havia no início- espero q um dia voltem ! ❤️)
Очень плохо
by Alex Dikal on 2021/01/13 18:45
Таких багов как в этой программе давно не видел
Won't let me add contacts
by Aiyette on 2021/01/13 03:38
Absolutely unusable and disappointing. Uninstalled.
Long term user
by KoprivaBgd on 2021/01/12 22:46
I’ve been using this app for over 10 years, never had an issue. Has so many options, such as private chat protected by pin code, tons of stickers, decent call quality, easy file transfers. Most importantly the chat is encrypted, which will bring many whatsapp users here, so I hope they will not change user privacy ever.
Please add more features like video group chat, and group creation, personalization
by Ki@75499400 on 2021/01/12 05:53
Please add more features like video group chat, and group creation, personalization
Very bad
by PESYES on 2021/01/11 18:28
When i use ipads the connection cuts out all the time
complain
by alale_sl on 2021/01/10 11:19
i have one problem with this app, when i&#39;m trying to delete my message it leaves a mark &#34;you deleted a message&#34; and it appears for other people as well. i hope no such message appears in the future and my message just disappears without leaving any mark.
Can’t instal
by Elena Pravica on 2021/01/10 10:11
I can’t instal Viber on my IPhone!!!
Ошибки и глюки
by Eugene_1976 on 2021/01/09 22:30
В последних версиях что-то накуралесили, бекап в айклауд растет в математической прогрессии, за неделю занял весь объем облака, и не удаляется. Мало того, само приложение начало подвисать на несколько секунд при каждом включении. Пользуюсь давно, никогда такого небыло, начало происходить недавно.
App keeps crashing
by ccb888 on 2021/01/09 06:27
App constantly crashes making it unusable.
App is freezing
by Pupton7 on 2021/01/08 17:00
I love this app and have used it for years but lately it freezes. I hope there is an update coming soon to remedy.
My account blocked
by tegategatega on 2021/01/08 11:42
This people are keeping blocking my viber account , that’s to much
Great support team service
by maamela on 2021/01/06 18:30
I had an issue with Viber out calls and viber support team was very responsive!
MY NEW NUMBER ISN’T changing
by 9inty9ine on 2021/01/05 15:51
I bought about a new number and it’s updated and everything, but when i text my friends it shows them that i texted from the old number and that my new number doesn’t have viber. Do something about it asap please it’s urgent. Thank you.
Super
by Jovana Trivunovic on 2021/01/05 15:30
I 12 year old app is nice
Viber out issue
by abdihakeem on 2021/01/05 15:22
I had $4 and few cents in the my viber out account, made a call to Kenya, could not hear. It was less than 25 seconds and my account was down to $2. This is not affordable.
Worst version ever
by otar1983 on 2021/01/05 06:02
No preview of notification, Messages come late
Why??
by j Groff on 2021/01/03 18:07
Love the app....except for being notified every stinkin’ time someone has a reaction to someone’s post. Why would I need to know that and what would I ever do with that information?
Реклама
by Я, опять Я и снова Я on 2021/01/03 17:02
Все хорошо...НО ВЫ ЗАДОЛБАЛИ СО СВОЕЙ РЕКЛАМОЙ!!!
هلووو برنامج الفايبر ضعيف جدا نرجو تقويته
by Jwana Ahmad on 2021/01/02 22:39
هلووو برنامج الفايبر ضعيف جدا نرجو تقويته
Pretty standard App
by Tsaoulas on 2021/01/02 01:28
This messaging app is pretty standard. Nothing extraordinary, nothing wow. Pretty standard stuff. What I would ask the developers is : when you search through messages, only the last message, with the keywords typed in, comes up. Only the last message. Not the previous ones, which is pretty useless in most of your searches. I’d ask the developers to included all the messages, in a thread, when you type in to the search bar anything
Notifications are not working
by Amir_gh on 2021/01/01 14:20
Hello, After the new update, notification preview no longer works.
Viber getting worse not better
by Dean viti on 2021/01/01 08:52
I don’t think viber is improving it is getting worse. The previous version was more user friendly.
Can’t do backups anymore
by SEABASS THE GREAT! on 2020/12/31 23:53
Worked fine up until November 25th. Now it won’t backup and gives me an error immediately. Have tried uninstalling and reinstalling and checking iCloud settings as well. All is right. Still can’t get it to back up. Don’t know what happened?
get it
by coo—girl on 2020/12/31 16:20
Cool app
notification
by rośn on 2020/12/30 08:41
not shawing message preview even notification not accurate
Viber crashing
by blazemage on 2020/12/29 15:11
Hi Viber Dev team, My Viber on iPhone X is crashing every 2 seconds I open it. Please patch this
Bug (problem)
by كوری كوردستانی خوێناوی on 2020/12/28 18:04
Hi, I can’t share short &amp; long video in group. Please, fixed that. With my respect... .
Useless
by Alinaprokopiv on 2020/12/28 16:58
Got the app. Registration kept failing for days. It just went “try again later”. when I went on their website to find resolution to this issue - the page that supposedly had answers was showing 404 error. Lol this is a joke.
App is crashing after 2-3 seconds every time
by Jacek_the_ultimate_buyer on 2020/12/28 02:39
Time to uninstall this joke of an app I guess. I sent crash reports couple days ago. No improvement no update available.
Sending Videos In Chats
by sharon dutt on 2020/12/27 18:55
Have been using this app for a while on iOS, however, the only issue I have is that whenever I send a video in a chat the receiver is unable to view the video but it is only displayed in a audio. Please fix this issue. I had to use WhatsApp to send out the videos. I am not very sure is it only iOS system is having this issue or it is generally.
Terrible service
by Vinh Khoa on 2020/12/27 04:45
Switching sevice and all photos are lost. What a terrible service.
Very poor customer service
by nazaneenaziz on 2020/12/26 20:18
Well if I could give zero or mines stars definitely I did .it’s been a month I’m trying to activate viber on my new number I can’t . I get in touch with viber customer service but the only thing they do they sent you an unless email that can’t help you . No phone number lack of customer service. Use WhatsApp or Facebook messenger instead. NOT RECOMMEND IT .
Great App
by Peshawa Muhamad on 2020/12/26 19:51
Great to contact with my work
Ad is playing when I make viber out call
by licooperk89 on 2020/12/26 18:10
Why do I have advertisement playing in my ear when I make viber out call? I pay money and still have it play in the middle of the call!!!
Save button?
by cworoszylo on 2020/12/25 13:24
I have the iPhone 12 pro and the save button for pictures has disappeared! I don’t have the option to send any pictures sent to me.
Viber App
by icy rose on 2020/12/24 19:30
Thanks for all the updates and keeping me in good shape. Keep up the good service👍👍👍👍👍
How Viber is OK
by kind battle234 on 2020/12/24 18:45
Fiber is not the best app. It has very bad Wi-Fi and it’s just not the best.If I try to call my friend or someone call me it just has a ringtone do it doesn’t go to the app YouTube clip on click on the app it is really bad.
Viber
by Sjavozja on 2020/12/24 10:27
Lately I cant send pdf-file via Viber.
Crashes after 10 seconds
by Yuriy3819 on 2020/12/24 09:31
I made a mistake and updated to the latest and greatest version that has ads everywhere. The special about this release is that it crashes after 10 seconds. With turned off network the app works. So looks like it crashes while pulling new ads. I am on iOS 12.4.9 and iPhone 6.
发送不了图片
by Rong_Judy on 2020/12/24 04:43
已经2个多月了 同时一起发送图片 都发不了 以前没有这样的问题 现在发个图片很慢很慢 希望官方尽快解决一下
Report and block spam
by aliquis_pe on 2020/12/23 12:37
Viber desperately needs tools to report and block spammers and other unwanted callers/senders right from the chat list. Controls for &#34;who can add me to the group&#34; should be much more granular, ensuring that at least blacklisted callers cannot do it.
No Notifications Since Latest Update
by PeterW76 on 2020/12/23 05:49
Notifications and message status (sent/delivered/read) are totally screwed up since the last update. Why do you have to keep messing with it?!!!
Last 11.6v release is very buggy
by FromMe99909 on 2020/12/23 03:37
12/22/2020 update: latest update to 14.4 is causing the app to freeze when its pulling ads. Works fine when offline. Many bugs in the last 11.6v. release. Either can’t create a group chat (list of contacts not shown), or after clicking on a chat - Explore appears with no way to get out of it, plus other bugs. Haven’t seen this many bugs in one release since I started using Viber 4+ years ago. Heavy user. Running IOS13.1.2 on an iphone 8 plus those newly added ads within the chat list? What an annoyance!
احبكم
by عسول عسول on 2020/12/22 16:51
البرنامج جميل
Was good once
by theG2626 on 2020/12/19 22:06
I liked it once, but that time is gone since the last update. If I’m trying to back it up, it’s just freezes up and quit the app. One of my partners can’t hear me anymore, nothing has changed!
Not getting notifications
by Alyx1 on 2020/12/19 12:51
Loved the app until the newest update, since then I’m not getting any notifications until I open the app. Pls fix that bug!
Stop asking to look at my photos
by It's.Ok on 2020/12/18 17:52
Good app, but get constant notifications about them wanting access to all your photos. For the millionth time “KEEP CURRENT SELECTION”. If I have to keep denying you access to my personal life I’m gonna delete.
Stupid update
by Chuongtran on 2020/12/18 17:47
Latest update includes ads that plays sound during the call, how idiotic is this?
I love VIBER
by N8JYF on 2020/12/18 15:50
Please bring back support of Apple Watch. Thank you
Freezes
by Igor88bg on 2020/12/18 10:28
App freezes after last update ipad pro 2020
Not working
by @prizm on 2020/12/18 10:25
The app isn’t working at all after backing my new phone from iCloud. I could care less about my old data, I just need to access my groups new messages. Restored the app 3 times and even hard reset my phone
Unable to BackUp “Error In BackUp Process”
by Erika Bell on 2020/12/18 09:58
12/18/2020 Was able to backup with no issues, until open Viber today. Made successful backup @ 2:50am,deleted items, try to backup after changes made—Viber will not backup at all now, no matter what. Yes there is more than enough iCloud storage available, all settings proper—what has changed again? had this issue awhile back, what did Viber Support/Tech change that this irritating error has returned? Please fix ASAP so one can make a proper backup today. Thank you Happy Holidays
Uploading video is taking time
by avc18 on 2020/12/18 08:06
After 2 weeks since I purchased my iphone 12 pmax My recipients can now able to view the videos I am sending from my album ,however, I am again experiencing another issue. This time uploading videos was taking time, I thought it was my internet connection both wifi and data but it wasn’t as I tried other chat app, uploading the same video doesn’t take long. Can you please try to fix it as soon as possible. Thanks!
yay
by blinds 321 on 2020/12/17 19:31
i would love viber to make a chat bubble color changeable for every contact and keep up the good work viber company?
Good app, a lot of issues.
by Error0x3 on 2020/12/17 15:25
I use Viber daily. And I like using it because it has some good features but it has a lot of issues. Sometimes it mixes the messages, like it doesn’t show all the messages and then after some time shows everything. Calls and Video calls lag a lot compared to apps like Whatsapp. If you’re on a call and the caller shares a video on chat, you can’t watch the video until you end the call. The online status is not accurate. People tell me I am online most days at 6 AM but I forgot when i woke up at 6 the last time. I’ve been using Viber since i got my first smartphone 10 years ago and these issues aren’t getting fixed. If it wasn’t for the backup i would’ve removed the app. Addition: Ads are a big issue as well, never experienced in other messaging apps that a brand would spam me. In viber is crazy and I even do the “block the number” thing every time and i get ads next week from the same brand.
apple watch app gone....
by Taiho29 on 2020/12/17 10:05
what happened to the apple watch app after update? now its gone.....bad move
Excellent
by Lorns964 on 2020/12/17 00:12
Viber is easy to use. Great at connecting with friends and family.
Disappointed coming from Android
by ios4jim on 2020/12/16 22:44
Just moved to iOS from Android. First problem was that I could not save my chat history to a text file, nor restore on Viber for iOS from my Viber for Android backup. Second issue is that message search on Viber for iOS only returns the last message matching a keyword, while on Viber for Android I can search all messages matching a keyword. Last missing feature is a tab with the most recently used stickers — Viber for Android has it, Viber for iOS does not.
Good but buggy
by igor.star on 2020/12/16 19:42
Have been using viber for a while now. It’s very convenient to be able to talk to friends and family abroad, but it has a lot of bugs that makes the experience not so pleasant. Can’t add friends to contacts is probably the most annoying. Sometimes it shows that I have unread messages even if I don’t. Definitely needs more work.
Okay sounds good I’m download it! But listen
by wolf champ JQ on 2020/12/15 19:24
so I Have iMessage and then a free texting And calling app (if you want it it works well It’s called Talkatone) So I want to group text my friends All at the same time but Some text and some iMessage! I want to see if this one will iMessage and Text at the same time!
Gets worse with every update
by marinabene on 2020/12/15 15:32
I used to love Viber but now it is one of the poorest communication apps on my phone and as soon as i can make all my contacts steer away from it, i will delete it. It pops up suuper annoying ads right in the middle of your contacts. It breaks up your contact list half only to ask you to invite others in and does not give you the option of saying “hey i do not want anyone else invited right now” at the same time search by name doesn’t find the contacts on your phone to add so... give it up it is no longer worth it this app.
They don’t hear me
by Shamiaha on 2020/12/15 03:58
It’s been a month whenever I call anybody I hear them but they don’t hear me. What’s going on . Is this something new or technical problems
Security
by Tommy kola on 2020/12/14 04:59
The app also needs to have a 6-digit passcode to open, with an option to use face ID or fingerprint instead.
Congrats from Sonia
by sorry want to give review on 2020/12/14 01:40
I’m very happy and satisfied w Viper this is the communication i and my sister from the Philippines used and is fast and accurate Thanks Viper 🥰🥰🥰👍👍👌
A wonderful app
by dont pull out the 9 jamal on 2020/12/13 19:49
I usually use it for friends around the world and it very nice although the camera make things low quality its still a good app
Not so good
by Harexelans on 2020/12/13 14:05
I can’t mute an individual person only group chats. And as an admin I have no control of who joins my group nor can I see who added that person. It’s like I’m just an admin to be able to kick people out of the group. No control whatsoever.
Worst support
by gimmethewhiskey on 2020/12/12 16:33
Viber has to have the worst support agents. I submitted my ticket with a screenshot and an agent wrote back asking me to describe the issue again and asking for a screenshot. I think the agents should learn how to read tickets.
Blocked due to.... what?
by Rad Snatcher on 2020/12/12 16:17
Any good product manager or engineer should know how to evaluate usage data to determine if a user, especially a low volume user, is using the app for spamming purposes, as well as if the IP address is being used BY the user for spamming purposes, OR, if it could be that they use a VPN or other Adblock tools to protect their privacy, thereby providing false information about user intent. This also creates a question about claims about encryption, especially since Viber comes with tracking, Err, I mean, ads. Is this app as private as they are suggesting? Unsure. The app comes with Proxy settings, but apparently no instructions or support for how to set it up. If they can’t provide a useful app on the consumer side that comes with credible support, I would highly question upgrading for business use. Doesn’t appear to be a mature VOIP option, and so I would recommend against using it for any important kind of activities where people like family and friends need to reach you. A simple workaround would be for their product team to add a feature to ask the user if they are on a VPN, or show them instructions for how to set up with Proxy settings to help alleviate misconstruing user activity.
Can’t restore messages iPhone 11
by khaipinu on 2020/12/12 00:18
App won’t restore messages even after several attempt of uninstalling and reinstalling. The app also keep freezing and won’t response. The update didn’t fix the problem. So frustrating.
Best messaging app around
by Naima Amian on 2020/12/11 16:11
I am a loyal Viber user and the company constantly proves to my why I prefer Viber above all others. The user interface is smooth and intuitive, the stickers are super cute (very important), the connectivity is great and on rare occasions when I have technical issues, the support team is amazingly responsive. Happy 10 year anniversary, Viber! Thanks for keeping me connected to my world.
Wedfrty
by helo peopl who see tis on 2020/12/11 03:58
I’m 2
😒😒
by Squad Heartlex on 2020/12/09 15:47
It’s okay
Супер
by iherbukraina on 2020/12/09 13:14
Пользуюсь Вайбером на протяжении 3 лет. Вся моя робота заключается в Вайбере. Появилась некоторая проблема с добавлением участником в сообщество, поддержка моментально решила даную проблему.
No continuous notifications
by zsdowns on 2020/12/08 11:44
Biggest problem with Viber for me is that after notifications for about 2 chat messages it just starts notifying ‘new message’ instead of continuing to give you a notification with the message content.
how to recover the clear message history
by Orr P on 2020/12/06 22:14
Hello! could you tell me how can i recover the clear message history! I wrong click to that button . I lost too many data in there . So how can i recover ? Please help me
iPhone 11 Pro
by eclipsehax on 2020/12/06 21:19
Please fix rear camera shaking!
الف باء alfabet
by Zoooor basha on 2020/12/06 08:57
بحث الف با ضروري Search alfabet
Number
by ghijk anc on 2020/12/05 13:18
This app doesn’t confirm my number , why ?
No help!
by whaheck on 2020/12/05 10:27
No support no questions answered no customer service. I clicked by mistake &amp; can’t get my photos or contacts into Viber!! One wrong click disabled my entire Viber that was wonderful before that
BEST THING FOR INTERNATIONAL TRAVELERS
by gadjimmy on 2020/12/05 02:17
I use Viber mainly to stay in touch with family and friends around the world using the group chat and messaging functions. Where it really excels is in phone contact while traveling internationally. I have been able to stay in touch during several trips abroad the last three years.
Some problems...
by St.Angel 23 on 2020/12/04 21:56
Mostly excellent...except sometimes old or new phone with old Viber contacts—- message ...this contact has no Viber up...?’, that is absolutely no true ...
Notifications don’t work anymore
by kriket011 on 2020/12/04 08:54
Are too unreliable. My messages dont get delivered, and I dont get other peoples messages until i start the app. It goes on for months now. Thats unacceptable.
Awesome
by ghemiranda on 2020/12/04 01:17
Awesome, two thumbs up. Plz continue Viber in good work. Thank U Viber.
Scam
by kfkuy on 2020/12/03 06:08
Don’t get viber out credit! It simply doesn’t work.they keep steeling money from users! Sometimes you’ll buy credit then the next thing you know your account is blocked for no reason at all! So you can’t use that credit you already purchased..
Notification Bug
by dankclapz on 2020/12/03 03:11
I still don’t get notifications more than half the time. Or I get them way later than when messages in my group chats are sent. Everyone that I know has this issue as well, so about 20-30 people.
افضل برنامج استخدمه يوميا
by Hihot2002 on 2020/12/02 05:52
افضل برنامج استخدمه يوميا
Voice not working unless I am on WiFi!
by Floydemntaken on 2020/12/01 14:13
Can this issue be fixed. I can not talk over viber unless I am connected to WiFi. I can hear other side fine but they can’t hear me. I connect to WiFi and problem is gone???
Help with app
by delzeze on 2020/11/30 18:54
I need to know how to get my calls to stop dropping and I Also need people to hear me on a call in Europe someone please help me through this.
Video can't be seen by receiver
by Q1468366984 on 2020/11/29 15:01
When I send HDR video, message resiver see it as light blue image and cannot see video, only one of 5 sent can be seen.... On i Mesaage or whatsapp working perfectly...
Msgs won’t deliver
by Tashii94 on 2020/11/28 13:00
Can you guys please fix how msgs won’t deliver if the other person start to reply.
Don’t support apple watch
by Alan Baban on 2020/11/27 17:56
I used to love viber but now I’m using fb massenger more useful
Not working recently
by Hahahahhuwhbebwb on 2020/11/27 04:17
It’s literally not working at all. A group’s message are not showing up and several people are having the same issue!
Fake Reviews
by nitxwit on 2020/11/26 11:35
Wow, going as far as writing fake reviews to outshine the truthful 1 star ones. Your app has gone downhill fast.
problem with iphone 12 max pro
by Djedex on 2020/11/26 08:59
i have problem cant open application on my new iphone 12 max pro
7 year user: Viber provides privacy, safety, and reliable service.
by Garnet Rivera on 2020/09/15 20:24
In an age where internet privacy is akin to the Wild West, and citizens like you and me are subject to outlaws, bad actors, and crooked sheriffs, Viber protects us. Instead of the pony express though, we got lightning fast messaging, with functions of self-deleting messages on a timer, two factor authentication on multiple devices, as well as encryption of trusted contacts’ messages. In an age where TRUST is a large part of the consumer choice, you can trust that Viber does not leak your message content to any one but you and the recipient. In times of disaster, such as severe storms and flooding in the Philippines, Viber also provided free worldwide calling to ensure that families were able to communicate, even though oceans and floodwaters separated them. My only issue: i am using the magic keyboard with my iPad Pro on this app. There is a difficulty with typing out sentences more than 1 word, since the space bar resets the typing cursor to the beginning of the message. The magic keyboard works well on other document/note taking apps/ iMessage, but Viber may need to throw out a patch to ensure compatibility with the Magic Keyboard. Thank you for all your hard work in rolling out new fun features while keeping our privacy your top priority.
Fast, Secure AND Reliable!!!
by HP Skeptic on 2020/08/01 19:12
We like Viber very much, what a good and reliable service whether we are here in the States or traveling abroad! Viber is proven as the Best secure data communications service for privacy and secure transmission of information since they will never trace, trace, store or use in any way our data, this is what telecommunications must be! Viber makes connecting easy with purchased data on a WiFi device, using public internet domains or airports when traveling so we don’t need a paid phone call service (unless travels in more remote areas then a paid cellular service is def recommended!). We use Viber to connect for international calling and texting with our family overseas to keep messaging and calls secure! There will be interruptions when using a smartphone to smartphone or smartphone to landline on either end but, this will always be the case when using VoIP calls so, expect some issues?! But, this is not a deterrent once Viber is connected we rarely have difficulties staying connected, just let Viber’s service work to keep the connection between parties and it will work great! And, for in town or in major cities visiting and touring overseas, at home or traveling in the USA for raid trips using vehicle or portable WiFi services ~ Viber is #1!!!
The absolute worst
by kaihsu1 on 2019/07/03 09:45
I have the notifications set to off in both iPhone settings and the app. Yet, incoming calls are still ringing with that annoying Viber ringtone. Nothing shows up on the screen (unless you open the app), just a ringtone. In addition, even blocked numbers are ringing. I have do not disturb mode set up on my iPhone at night. But the ringing still happens. And this makes it particularly annoying during the late night/early morning when I’m trying to sleep. In general, Viber has a lot of little glitches here and there. More than other communication apps. But what makes it really annoying is that they are not focused on fixing their problems fast enough, However, they certainly spent a lot of time making sure the app is constantly I’m trying to get you to turn on the notification. Really??? What is the point of the notification button if you’re just going to constantly pester me after I already turned it off. Instead of constantly trying to get people to turn on notification and use your app more, maybe you should use that energy on fixing the problems in your app. Try making your app better so then people will want to use it more, instead of bombarding them with notices to turn on notification.
Blocked due to.... what?
by Rad Snatcher on 2020/12/12 16:17
Any good product manager or engineer should know how to evaluate usage data to determine if a user, especially a low volume user, is using the app for spamming purposes, as well as if the IP address is being used BY the user for spamming purposes, OR, if it could be that they use a VPN or other Adblock tools to protect their privacy, thereby providing false information about user intent. This also creates a question about claims about encryption, especially since Viber comes with tracking, Err, I mean, ads. Is this app as private as they are suggesting? Unsure. The app comes with Proxy settings, but apparently no instructions or support for how to set it up. If they can’t provide a useful app on the consumer side that comes with credible support, I would highly question upgrading for business use. Doesn’t appear to be a mature VOIP option, and so I would recommend against using it for any important kind of activities where people like family and friends need to reach you. A simple workaround would be for their product team to add a feature to ask the user if they are on a VPN, or show them instructions for how to set up with Proxy settings to help alleviate misconstruing user activity.
I love Viber!
by Scgsings on 2020/07/30 17:47
I’ve had Viber on my cell phone for several years now. I was told about it by a friend of mine in Australia and I live in the US. We wanted to talk so bad but, of course, doing that on a landline or even on a cell phone would’ve been far too expensive. But with Viber, we could talk as often and as long as we wanted. What a blessing that has been. My friend passed on earlier this year from a cancer she had fought for four years. But because of Viber, I was able to talk to her through those days and nights when sometimes she couldn’t sleep because of the pain and she knew she could call me at any time even though we were 15 hours apart in time zone and I would pick it up. So I am grateful for Viber calls and also chat because I still have friends overseas that I can chat with anytime! I will always keep Viber on my phone!
We love it!
by SavEdge on 2020/07/30 17:45
It’s great for international texting and calling. Audio and video are mostly excellent. For group calls it’s great except there is a limit on number of people (20) and for texting you are unable to make some words in BOLD unless you have a font App. Texting is also limited per send. You would Need to create another text if you’re sending something long. I love that you can EDIT what you texted! But you cannot insert pictures in between text messages you’ve already sent. I’m also happy that you clear all texts or clear individually. The one BIG issue I have is that one time I called someone and all of a sudden while we were talking 3 more individuals joined the call without us inviting them! It was AWKWARD! I would have given it a 5 stars if not for that issue!
Viber over Skype
by Chemo II on 2019/08/20 17:16
I used Skype for a decade to keep in touch with my dad in Ireland. I loved it. It was really good for video calls but regular phone calls cost money and I was constantly uploading funds. Viber is a perfect alternative to Skype... it occasionally drops calls or has choppy reception (just like Skype) but for the most part the connections are very good, the video is excellent, the audio is free... I cannot say enough good about Viber… It certainly is in line with any other competitive video service, and it’s a lot more free! I understand they have a charge to call lan-lines, I’m just happy that gives them enough revenue to sustain the business because it’s a wonderful way to stay in touch with relatives overseas without any cost to the average end user.
Really good app!
by iimoonlightuh on 2019/06/26 00:13
I have been using this app for over two years now and it is excellent for talking with my relatives on the other side of the world. It’s also really nice there is a translator so that my family that doesn’t know English can easily translate my messages. The stickers are so cute and fun to use as well. The only reason I didn’t give it a five star is the video quality. I understand that I’m talking to people on the other side of the world and it might be hard to deliver good quality, but I hate when I’m video chatting with somebody and it just goes all blurry and pixelated or just pitch black, even when their video is on. I would definitely give five stars if it had better quality though!
Almost perfect
by Eng, J on 2020/01/12 14:09
Viber is the almost-perfect Facebook messenger alternative for me. It has e2ee on by default, audio/video chats which can transfer to your other devices seamlessly, stickers, and a simple user interface. Now for the complaints: My calls are draining my phone ridiculously fast. I would drop from 100% to 35% in under an hour on my XR. I also dislike ads and would like an opt-out option (whether paid or free). Finally, my notifications have not been reliable recently. I would not receive message notifications (especially during call) unless I opened the chat in the app. This seems to be a recent issue. I’ll be a happy camper once these issues are resolved.
Much Better!
by NickBS100 on 2019/03/30 16:17
It’s been a while since I’ve used your app. You made some serious improvements in the meantime! Well done! The one thing I’d like to see you do is make it so audio messages auto play sequentially in a message thread after hitting play on the first one. Voxer did it first, but was unreliable. Recently, WhatsApp started doing it. If you add that you are definitely better than WhatsApp! Your “secret thread” and notifications when someone takes a screen shot and the auto self destruct is excellent! Can people adjust the timer, like Signal? I haven’t finished playing with your app, but it looks like you’ve done a lot of work. Good job, thank you, and keep it up!
Ringing is activated in the setting still it has no ringing sound most of the times
by ysd3y on 2020/10/30 12:15
Sometimes for local calls it is poor. I mean without any reason it will be disconnected and you have to end up the call and give another ring as a solution. Also most of the times you just see the mobile flashes for a moment instead of hearing the call ring. It is only my problem with Viber, but it is common in our area. That is why we have to change into whats up if the other one has this application.
Games and Apps
by Jrg22 on 2019/08/21 02:10
What happened to all the cool games and apps that Viber used to have out? The games are gone, the cool apps are gone. I was hoping Viber would be the English version of Line - Line is amazing, has tons of games and other useful apps tho most aren’t available in the US or in English but Viber is the closest thing, or it used to be when they had side apps and games With their characters. No more and it’s a shame. I have to go have to hoping Line stops ignoring Westerners and makes things in English and available for use here instead of continually ignoring us and giving us the proverbial middle finger.
Downloading photos
by Good2012year on 2019/06/06 10:09
Viber is a descent messaging app. I will start off by saying that. However, one thing that is never solved is the problem with downloading media files. There are literally hundreds and thousands of people asking on the internet how to download media files because now users can only download them either automatically (but not retrospectively) or individually. Here comes a problem. If I happen to have 500 photos to download before turning on the automatic download function, what should I do? Well, it appears that I should click on each one of them and save them individually to the gallery. How is it not an option to select all or some of them and download them the selected media files altogether? That is why you get two stars.
Notifications
by Bdnfyynddhbgddgj on 2019/05/21 11:38
I love this app for my private chats, I’ve used it for a little over a year now. However, there are times when using my phone on another app, I am not notified of a message. This is something that recently began happening, is it something with the latest update? It never used to do this, and it’s disappointing when I get a message but don’t know of it till later. Yes, my notifications are turned on. Why...(in the chat) is the persons profile pic gone now? Just a black and white silhouette of what was their profile pic. When I look at their individual profile...yes, their pic is still there. But not in their responses in the actual conversation. For reference, I own an apple XS.
Viber resolves my issue of showing Viber contacts on my ios Share option
by VibinParol on 2020/07/13 20:43
iOS - 13 has this feature of share sheet showing recent contacts from iMessage and Airdrop, but looks like Viber shows my most recent Viber chat contact as well in that option which was bothering my privacy. I reported this issue to Viber through their Feedback option in May 2020 and they fixed and resolved the issue for me in June. Thank you for being customer centric. I don’t see that option to share with my Viber chat contacts anymore.
Was Great!!!
by biscuitflyer on 2020/10/11 14:12
It was great .. when it was absolutely free. I was able to stay in contact easily with friends and family overseas. No data fees , no long distance “ low rates” no contract. But I guess nothing good lasts forever. I see though the description still mentions free when in fact this app now is a subscription. Why ? When there are other social media options? People can Facebook video or Zoom with friends and family overseas. That’s still free. So what happened Viber ? At least I was able to remain close to new friends from different countries for awhile. I’m now forced to keep Facebook and use Zoom As well with those that don’t Facebook anymore. ( I wouldn’t anymore either if not for ) Viber did once do what Zoom does. What happened?
Connection and message pop up problems
by tanya 1234509876 on 2019/05/16 00:51
The connection of viber seems to have gone worse and plus for some reason the messages sometimes the notification pops up but sometimes when I open viber then I notice the messages pop up only after I open the app and have been giving this problem for months now and have checked every possible reason why the messages won’t pop up can’t find what the problem is I have no blocking or even checked if my notifications r turned on don’t know why sometimes I get the messages and sometimes I don’t until I open viber then I see the messages sent from before. :(
Call sound override phone’s settings. Bad call quality
by TaylorGates on 2020/02/06 12:16
My phone was in mute and even had an earphone plugged in, incoming calls still make big loud sound. I still can’t find anywhere to stop this ridiculous feature. I turned off all notifications or even Viber in-call of the app. Never seen w any other phone apps. Embarrassed many times in meetings. The only way was to turned off wifi?!? Not sure if Apple lets this happen or their engineers are very competent and reckless in letting loud phone call’s sound override phone settings. Quite bad call quality, reason they say is low internet but other apps had better quality. Started to use it bcoz of quality, now gotta change apps. This has changed recently like several months.
Awesome free service!!
by Flowingflames on 2019/05/13 11:05
Amazing for a free service!! Really good even compared to paid premium apps. We use it because once on WiFi, no matter your cell phone signal, including areas of no services/ no bars at all. I can always reach my daughters no matter what!! That’s incredibly important to me, and the ease of use is also a wonderful feature! Only ads come on n form of you infrequent messages, not when you open the app or while you’re trying to use it. If 6 stars was a thing, then ceould absolutely give it 6 stars!!
The one
by SshPitt on 2020/07/30 19:35
Viber&#39;s been the one I use to keep up with my Grandson in Canada. They have limited cell data so they use wi-fi most times. I use a mix of 4G LTE and home wi-fi. Works just fine when I&#39;m out on my phone&#39;s data. My wife and her family group chat from all over the world no problems. Of course, if someone say has a poor internet connection then the video suffers at times, even occasionally voice as well. Overall, it has been our go to app for years to stay in touch. Thank you Viber! Peace everybody, Wm P
Tech Support unresponsive and/or incomplete
by E noho rā on 2020/05/31 18:41
On a friend’s recommendation I signed up for international calls. I later learned my friend my friend PAYED NO MONTHLY FEE while I had to pay. Since I was never shown that free option I’ve tried repeatedly to get help to understand why the discrepancy and how to change to a free plan. I’ve gotten nowhere. A tech rep might respond ONCE to a query, (maybe ask for more info maybe not) then apparently wash their hands of the problem. The info support page answer categories are limited and irrelevant to my problem. Also, the features offered for iPhones never materialized. Why bother? Go with WhatsApp or any of the many other and better apps. Viber, please train your support team to care enough to be helpful and efficient.
Viber on my cel
by Ron R L on 2020/06/19 18:10
I have been using Viber on my telephone to speak to a loved one who lives 4000 miles away. I speak to her every day since 2015 and I have been so grateful for having this app that keeps me connected without destroying my bank account. It’s fast simple and works all the time as long as I have a computer or cel service connection. I constantly use the video features and we are constantly sending photos, gifs, and documents to each other. This service is excellent. I recommend this app to everybody.
Good app, a lot of issues.
by Error0x3 on 2020/12/17 15:25
I use Viber daily. And I like using it because it has some good features but it has a lot of issues. Sometimes it mixes the messages, like it doesn’t show all the messages and then after some time shows everything. Calls and Video calls lag a lot compared to apps like Whatsapp. If you’re on a call and the caller shares a video on chat, you can’t watch the video until you end the call. The online status is not accurate. People tell me I am online most days at 6 AM but I forgot when i woke up at 6 the last time. I’ve been using Viber since i got my first smartphone 10 years ago and these issues aren’t getting fixed. If it wasn’t for the backup i would’ve removed the app. Addition: Ads are a big issue as well, never experienced in other messaging apps that a brand would spam me. In viber is crazy and I even do the “block the number” thing every time and i get ads next week from the same brand.
TERRIBLE CUSTOMER SERVICE
by kulgata on 2019/09/27 20:32
I needed help using VIBER OUT. Even though I was following the call instructions correctly VIBER not only did not make the connection, it was charging me as if the call was going through. NO LIVE CUSTOMER SERVICE.. you have to WRITE and they reply saying that you’ll get a reply IN 48 HOURS...I sent it on a THURSDAY and did not get a reply until the FOLLOWING TUESDAY. with an apology for taking so long due to very heavy number of phone calls to the help desk.....the reply I got from VIBER HAD NOTHING TO DO WITH MY QUESTION...I resent the message asking the person who had MISSED THE POINT COMPLETELY TO REREAD MY ORIGINAL MESSAGE, that I needed help....I placed this last request a week ago and have received NO ANSWER!! My advice is to STAY AWAY: terrible customer service !!!
Apps Crashes
by mhcaillesrn on 2020/05/08 10:21
I never had problem with this app before. Then I think software update was done? Supposedly to fix bugs, but not even reinstalled viber crashes! Fix this bug or try it before you update on our system! I uses iPhone XR. Updating my review, after sending my crash reports I was able to reinstall the apps hope it works now! Thanks for fast customer support and working on the problem. I know I can rely on this app! The best and been using this app for years!!
Randomly suspended my account
by Albert Chec on 2019/09/01 22:33
My account was blocked and cannot be unblocked. When I contacted the support team, the agent was very unprofessional and just told me the following “your account was blocked because it was reported as a source of spam or unusual activity and immediately ended the chat session. When I contacted them again they said the same thing and added that they cannot disclose the reason for the suspension. This is ridiculous, why would anyone use a service that automatically bans your account without verifying whether the the reports were real or not or include an appeal process. Would not recommend this app. You’re better off using another service that respects its customer.
Used to be great- now we don’t get messages
by IB74 on 2020/01/31 17:17
I’ve been using Viber for a long time because it works across multiple platforms. My wife and kids can chat on phone, then move to the computer then move to a tablet and keep the same chat going. Lately though, messages aren’t going through. We will send one and get one checkmark, then the other party won’t receive the message until they open the app to send to the other person. And since there is no way to message support that I’ve found yet, I’m leaving this one star review hoping they FIX IT! My daughter gave up and deleted hers and said she would just use texting from now on, so you’re losing users!
iOS 14 iPhone 12 Pro issue
by Xpatricklee on 2020/11/15 18:03
First, Viber is fantastic as a messaging app. The reason for this review is to get a bug in front of the Viber Dev team (then will adjust my review to 5 stars once acknowledged). The issue is HD encoded iOS14 videos will simply show up as “blue” for all recipients. 4K video encodes just fine and the issue is isolated to just Viber (FB Messenger, WhatsApp, and others seem to work as intended in sending video). The reason this is a big deal, for me, is grandparents are on Viber and am unable to send videos without recording in 4K (which eats up a ton of storage). This didn’t seem to be an issue before the iOS update. I believe it has to do with how Viber handles compression for messaging. Hope it’s resolved soon!
Viber is having a problems
by Skype older versions on 2019/10/10 10:11
Hi, recently many of users started ti have problem with Viber. For example message sent today, some will receive it tomorrow. That never happend earlier. Also, sometimes there is no notification about message or call until you open the app. viber, this is new issue that started recently with one of the updates. Please correct this issue because we really like to use Viber and we do not want to switch to another app. Thank you.
Notifications don't work
by MC_Coyote on 2020/11/14 03:59
Honestly, Viber is pretty cool. It lets me talk with friends I wouldn&#39;t be able to talk to otherwise, it&#39;s relatively easy to use. There&#39;s just one thing wrong with it: notifications. Honestly, I don&#39;t understand what the problem is. I&#39;ve check in my settings app, the settings in Viber, and notifications are all turned on. And yet sometimes, Viber decides that no, I don&#39;t want to see the texts my friend is sending me. The other day, I went a week without getting any texts from my friend, and she thought I hated her. Viber, please fix this now before it destroys my friendships.
(More options to react to other messages)
by mdjxkdkspq on 2020/05/23 21:49
I would really like the developer to add one more feature: I want Viber app to have more choices of reaction to certain messages in groups. For example, not just hearts ❤️ to put when you like the message but some smileys: sad😞 ones, crying😢 , excited😆, etc to react to sad news and stuff. Not just hearts! I think this would be really cool to have various ways of reacting to messages in groups! Thanks))
App crashes on July 10th, 2020 and fixed
by Voip user123 on 2020/07/14 14:49
The app crashes every time and could not be opened and used today even after two times it was reinstalled. I have iPhone XS Max and it works fine otherwise. I also did restart the phone too but didn’t help. There is something wrong with Viber today. Hope it will be fixed soon. Problem with Viber was resolved same day later. Now everything is back to normal. Thank you Viber developer.
Not working as it should be
by elven moonstar on 2020/01/03 12:50
I have been a Viber user for as a long as I remember. It’s been nothing less than a great way to keep in touch with all my family and friends overseas. However, in the last couple of months I have noticed lots of glitches, bugs,.. very irritating when you are sending messages and you have to double check If they are delivered, because oftentimes they never do. Anyways, not sure if it’s because of the higher volume in the holiday season days, I hope something changes/gets fixed. Thank you!
Great App
by Sandrikaaaaa on 2019/11/22 15:14
Hello, you are having great application with everyhting. Giving 5 stars! I want to report one issue, after upgrading to iOS 13. I&#39;m having latest iOS and iPhone 7. After updating, Viber stops working, did not getting notifications if someone have written, for now i&#39;m opening Viber and checking if someone have written. If you&#39;ll fix this issue I will be very glad, if you need more information, I can answer here. Thanks
Review from Yangon Myanmar’s Viber User-
by T. Htay on 2020/10/01 01:48
Firstly, thank you for giving chance to use Viber. Secondly, sending photos via Viber is better than others. This remark comes out not only from me but also from my colleagues. Thirdly, last year you make a big improvement by showing sign of right after seeing by recipient. Fourthly, may I wishing you to be healthy and wealthy and Viber can be contributing goodness more and more to our human being, thank you so much.
An app is nothing without proper I.T. Support.
by Tassty guy on 2020/11/20 14:30
I had an issue reinstalling after I got the new iPhone. I send an email thinking no one will ever reply. In less than an hour I had a message giving me instructions on how to address my issue. And it worked 2 days later they followed up with me to make sure it was resolved because they did not hear back from me. Wow finally a company that truly cares. Best support and customer care I have experienced.
Happy customer but...
by jcdahn on 2020/08/24 00:54
Have been using VIBER for the past 4 year have been very happy with how easy to use. Until about a week ago I started to form a family group from Laguna Hills, reseda, Los Angeles, Culver City, Sacramento and Vancouver (BC) and the rest from the Phil. All in all we were 18 participants. I started calling all 17 participants by 8:45 California time and they all showed up. But then all of a sudden one by one they are disconnected. I tried to call them but it seems they cannot go on line again. Is there something I did wrong? Can someone enlighten me, please? Thanks ANGELICA
Buggy?
by Dinopanda7 on 2020/07/03 01:18
Last few updates made it harder to find stickers. I use to type a few key words and the sticker would pop up, but not typing those same key words pulls up a fraction of the stickers and my sticker isn’t there .. so now I have to dig around to look for it. And when I get pictures I can’t always save it right away like I used to. A few times I’ve had to kill the app open an older picture and scroll toward the picture that wasn’t save-able before which didn’t I had to re-try a few times in order to get it to work. With the pictures I also had issue trying to save I noticed I couldn’t scroll to another picture. I had to close it first.
LOVE THE PRIVACY!
by Nyangoma2 on 2019/11/08 17:31
I have been using Viber for years. In fact, I started using it around the same time with WhatsApp. Everyone is on WhatsApp these days. Love the fact that I can come to Viber and get away from the annoying traffic on WhatsApp. I love the privacy while getting everything that WhatsApp provides. I am convincing people I chat with regularly to also return to Viber; so we can freely chat without the annoyance on WhatsApp!
Technical problem
by 3omdy on 2019/10/07 14:21
Lately I’ve noticed that the app is having some technical issues like uploading a picture takes a very very long time and lately doesn’t work at all besides the translation option isn’t working anymore for more than 10 days now without any apparent reason, I’ve updated the app and my iOS 13.1.1 is the latest version and I don’t know what to do as the app support isn’t working too as I tried to report the problem but always referring to a page can’t be open due to an error
It’s good for what it is but needs some updates
by superlum on 2020/11/08 15:53
I’ve been using this app for awhile now since my family uses it overseas but for the life of me, what do I need to open the app to see the rest of the messages? Why can’t I see it all in Notification Center like the rest of the messaging apps like WhatsApp? There is also the issue of not syncing messages read between apps. I have read all messages on one devices and on the other device it still shows unread. It didn’t used to be this way. I am not sure if it’s a iOS 14 issue or not.
Horrible app
by RoxBredi on 2019/10/05 09:18
It doesn’t ever synchronize OR let messages come if your app is not on phone. I had to delete app for few days and most of the messages were gone (sync problem). Moreover, no new messages came to me during this time (and those messages were sent by another person!). It feels like there’s no basic “my account” infrastructure, once app is not on the phone - you don’t exist. That’s so unsafe and stupid, I have never seen that messages and synchs are connected to phone (physical), not account (digital). Don’t waste your time. Look for better alternatives. I could live with spam, but deletion and messing up with my data? No way.
Voice Notes
by 3fosa on 2020/06/14 19:14
Hello, Since the new update when I receive voice notes I can no longer skip into them. Say I receive a five-minute voice note and I missed a part, I now have to listen to everything all OVER AGAIN. Jesus! It’s soooooo annoying because it was not like prior to the update. I don’t know what gave you people the ‘bright’ idea to remove that feature but please fix it before I delete the app all together. I use the iPhone X if it helps. I’m also expecting a response else I’ll be emailing your support 😑
Viber blocks you for any reason
by alphaomega128 on 2020/11/03 09:01
Viber just blocked me for supposed spam. This is supposedly because I sent messages or someone identified me as a spammer. I have only family and professional contacts. If someone did it to me than they are acting maliciously. I have important messages to send but idiots at viber auto blocked me. Thank you for this. Also the quality of audio calls even on 85+ Mbits connection is horrendous. Вибер заблокировал меня за спам без каких либо причин. Якобы я посылал спам и был авто заблокован или кто-то указал выберу что я спаммер. Свет мои Контакты только моей семьи и профессиональные связи. Если я заблокован значит по злому умыслу (или глупости программы). Аудио связь тоже ужасная с 85+ Мбит связей. Вообщем спасибо за это.
Recent issue still not resolved
by AuroraNoah on 2020/01/16 13:15
When I send a video to someone I cannot play that video on my phone through the app, but when someone sends me a video I can play it and see it fine. I thought it was just my phone or an update issue, but I got a new phone and updated my phone and i still cannot play videos I send to people in the chats. This didn’t always happen, just for about a month or 2. Turns out my mom and a few other people I know are having the same problem.. why is this happening?
Not working at all anymore
by katpimps on 2020/05/26 15:52
I am always in use of viber since a lot of my contacts are there. Plus i get updated with news and get contacts from there during this pandemic. I have already reset my phone, re-installed the app but nothing has worked. The app is not connecting to any network that is available. Im not receiving any calls or messages that are important. I might have clients messaging me and they think my non-responsiveness is me saying im not interested in servicing them. Please fix this. If there needs to be a refresh button or an update. Please make that happen ASAP.
Few bugs
by Deeanzum15 on 2019/10/10 17:15
This app is great. I’ve been using it to talk to relatives. However, there is an issue that when I go to check the messages while video chatting, it does not let me go back to video chat. It freezes up and when I press the video button again, it says to end the call before starting a new one, which it won’t let me do. Also, I wish you could still see the person while messaging them or going back to the messages. It’s annoying having the video be paused when I go to chat.
I bought credits but did not received it
by Dince Radjah on 2019/11/14 20:00
I used to love viber. Used it most of the time to call my family overseas. I never had problem buying credits. This time, I bought my credits, but i have never received it. I bought credits when my old credits was almost run out. My credit now is only 4 cents, I am afraid to re-purchase because they will not give me the credits. I still have receipts from apple for my last purchase which is couple days ago. I don’t know if anybody ever experienced the same thing with me. I am back to Dingtone since dingtone is now available for iphone.
Has stopped notifying me about new messages
by SPOHair on 2020/01/21 18:12
I have used this app for almost 4 years now and really enjoyed it. However for the past year a recurring problem is that it doesn’t alert you when a message comes in. I have to open the app for it to refresh and then all the messages that have come in since it last was used suddenly pop up and sends me an alert. I usually have to start all my messages now with “Sorry I didn’t reply yesterday I didn’t get a notification you had messaged me.” If it doesn’t get fixed soon this app is getting deleted.
Rating Trends
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All Versions
4.0
281,611 total
 5
201,061
 4
38,866
 3
15,023
 2
8,178
 1
18,483
Current Version (14.5.1)
4.0
80,409 total
 5
60,762
 4
8,634
 3
4,371
 2
2,337
 1
4,305
Version History
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App name
Viber Messenger: Chats & Calls
Description
Viber is the FREE, simple, fast and most secure messaging and calling app. The messenger of choice for over 1 billion users worldwide! Text now for free and make high-quality crystal-clear phone calls. Viber is completely free. All you need is a data plan or Wi-Fi connection and you’re good to go. Make free international calls, send text messages, open a group chat, and so much more! Download Viber today to connect with people, no matter who they are, or where they are from. Why is Viber the best messaging app for you? Send Free Messages Staying in touch has never been easier. Send a free text message, share a photo, a sticker or GIF, a video or any other file. Make Free Audio and Video Calls Make crystal-clear audio and instant video calls to friends and family for free! Open a Group Chat Catch up with friends, family and coworkers by opening a group chat for up to 250 members. Chat and Call with 100% Privacy Thanks to end-to-end encryption, any type of information you share on Viber will always remain between yourself and the person you’re talking to. Any message you send makes its way from your device to the recipient’s in the form of an encrypted code that only their device can translate to plain text using an encryption key. Encryption keys exist only on user devices and nowhere else. So, no one — not even Viber — can read your messages. Self-Destruct Your Secret Chats Start a Secret Chat which will let you set a self-destruct timer for every message in your conversation so that after your message is read, it’s automatically deleted from your recipient’s phone. Express Yourself with GIFs and Stickers Words can only say so much! Express your every emotion with over endless of GIFs and over 35,000 stickers from the Viber Sticker Market. Start a Viber Community with Unlimited Members No matter what you’re interested in, you can now start your own Viber Community! Interact with an unlimited number of people, about a shared topic or passion. Enjoy more admin controls than ever before as well as new conversation features in a unique chat space where you get to call all the shots. Enrich Your Conversation with Chat Extensions Spice up your conversations with a variety of useful Chat Extensions including easy access to your favorite links, GIFs and videos, Yelp, YouTube, Booking, Spotify and more. Make Low-cost Calls to Landlines with viber out Call landlines, non-Viber users or anyone who doesn’t have an internet service or a mobile phone with viber out’s low-cost international calling service. viber out Subscriptions are a bundle of minutes to call a specific destination, which are purchased in-app and renew monthly or weekly depending on your plan. If you subscribe via iTunes, payment will be charged to your iTunes Account when the purchase is confirmed. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your Account will be charged for this renewal up to 24 hours before the end of the current period at the rate of your selected plan. You can manage your subscription and turn off auto-renewal at any time by going to your iTunes Account settings on your device. And so much more: ● Mention friends in a group so they don’t miss out on anything ● Broadcast messages to multiple contacts ● Pin messages to the top of your group’s screen ● Reply to any specific message within a group chat ● Share your location ● Exchange contacts with friends Viber is part of the Rakuten Group, a world leader in e-commerce and financial services. Install Viber Free Messenger Now and Start Connecting! Terms & Policies: https://www.viber.com/terms/
Thank you viber
by Sam fisherrr on 2021/01/21 16:15
Thank you Viber
Freezes when joining
by jits1958 on 2021/01/19 19:32
Almost always when i join the app it freezes so i have to rejoin atleast 2 times, Its becoming more and more annoying. Maybe Its due to connection, phone or the app. And if it is the apps problem please fix it. Also sometimes when going into the camera logo while texting it freezes again! I mean im just asking if this happens to other people more often or is it just me.
On
by abdulla lae on 2021/01/18 00:43
On
um h-hewo sendpie >///<
by UnicornDreams735 on 2021/01/15 16:05
H-hi sendpie I just wantwed to say thwat I weally w-wike dis a-app and u-um yeah uwu I hwope you mwake mowre in dwa fwutwue! *blushes uwu* &gt;//////&lt; a-and sendpie? I wantwed to twell ywou swomthing ewse... I w-wove ywou! *blushes a lot and ears go down and hides face with tail* &gt;////////////&lt; I h-hwope ywou w-wove me bwack b-but it’s o-okway if ywou d-dwont *cries cutely and runs away cutely while crying in sadness uwu*
Mão na roda!! Excelente!!
by Lupa1320 on 2021/01/15 14:08
Adoro esse app e uso muuuito, tanto em casa qto qdo viajo pro exterior. Excelente!! (Se a ligação não estiver boa, o problema é do seu WiFi...!) O VIBER Out tem os preços mais baratos para ligações internacionais e funciona bem q é uma beleza (e seus créditos não expiram nunca!!). Melhor App de mensagem q tenho (pena q não tem mais os videozinhos customizados q havia no início- espero q um dia voltem ! ❤️)
Очень плохо
by Alex Dikal on 2021/01/13 18:45
Таких багов как в этой программе давно не видел
Won't let me add contacts
by Aiyette on 2021/01/13 03:38
Absolutely unusable and disappointing. Uninstalled.
Long term user
by KoprivaBgd on 2021/01/12 22:46
I’ve been using this app for over 10 years, never had an issue. Has so many options, such as private chat protected by pin code, tons of stickers, decent call quality, easy file transfers. Most importantly the chat is encrypted, which will bring many whatsapp users here, so I hope they will not change user privacy ever.
Please add more features like video group chat, and group creation, personalization
by Ki@75499400 on 2021/01/12 05:53
Please add more features like video group chat, and group creation, personalization
Very bad
by PESYES on 2021/01/11 18:28
When i use ipads the connection cuts out all the time
complain
by alale_sl on 2021/01/10 11:19
i have one problem with this app, when i&#39;m trying to delete my message it leaves a mark &#34;you deleted a message&#34; and it appears for other people as well. i hope no such message appears in the future and my message just disappears without leaving any mark.
Can’t instal
by Elena Pravica on 2021/01/10 10:11
I can’t instal Viber on my IPhone!!!
Ошибки и глюки
by Eugene_1976 on 2021/01/09 22:30
В последних версиях что-то накуралесили, бекап в айклауд растет в математической прогрессии, за неделю занял весь объем облака, и не удаляется. Мало того, само приложение начало подвисать на несколько секунд при каждом включении. Пользуюсь давно, никогда такого небыло, начало происходить недавно.
App keeps crashing
by ccb888 on 2021/01/09 06:27
App constantly crashes making it unusable.
App is freezing
by Pupton7 on 2021/01/08 17:00
I love this app and have used it for years but lately it freezes. I hope there is an update coming soon to remedy.
My account blocked
by tegategatega on 2021/01/08 11:42
This people are keeping blocking my viber account , that’s to much
Great support team service
by maamela on 2021/01/06 18:30
I had an issue with Viber out calls and viber support team was very responsive!
MY NEW NUMBER ISN’T changing
by 9inty9ine on 2021/01/05 15:51
I bought about a new number and it’s updated and everything, but when i text my friends it shows them that i texted from the old number and that my new number doesn’t have viber. Do something about it asap please it’s urgent. Thank you.
Super
by Jovana Trivunovic on 2021/01/05 15:30
I 12 year old app is nice
Viber out issue
by abdihakeem on 2021/01/05 15:22
I had $4 and few cents in the my viber out account, made a call to Kenya, could not hear. It was less than 25 seconds and my account was down to $2. This is not affordable.
Worst version ever
by otar1983 on 2021/01/05 06:02
No preview of notification, Messages come late
Why??
by j Groff on 2021/01/03 18:07
Love the app....except for being notified every stinkin’ time someone has a reaction to someone’s post. Why would I need to know that and what would I ever do with that information?
Реклама
by Я, опять Я и снова Я on 2021/01/03 17:02
Все хорошо...НО ВЫ ЗАДОЛБАЛИ СО СВОЕЙ РЕКЛАМОЙ!!!
هلووو برنامج الفايبر ضعيف جدا نرجو تقويته
by Jwana Ahmad on 2021/01/02 22:39
هلووو برنامج الفايبر ضعيف جدا نرجو تقويته
Pretty standard App
by Tsaoulas on 2021/01/02 01:28
This messaging app is pretty standard. Nothing extraordinary, nothing wow. Pretty standard stuff. What I would ask the developers is : when you search through messages, only the last message, with the keywords typed in, comes up. Only the last message. Not the previous ones, which is pretty useless in most of your searches. I’d ask the developers to included all the messages, in a thread, when you type in to the search bar anything
Notifications are not working
by Amir_gh on 2021/01/01 14:20
Hello, After the new update, notification preview no longer works.
Viber getting worse not better
by Dean viti on 2021/01/01 08:52
I don’t think viber is improving it is getting worse. The previous version was more user friendly.
Can’t do backups anymore
by SEABASS THE GREAT! on 2020/12/31 23:53
Worked fine up until November 25th. Now it won’t backup and gives me an error immediately. Have tried uninstalling and reinstalling and checking iCloud settings as well. All is right. Still can’t get it to back up. Don’t know what happened?
get it
by coo—girl on 2020/12/31 16:20
Cool app
notification
by rośn on 2020/12/30 08:41
not shawing message preview even notification not accurate
Viber crashing
by blazemage on 2020/12/29 15:11
Hi Viber Dev team, My Viber on iPhone X is crashing every 2 seconds I open it. Please patch this
Bug (problem)
by كوری كوردستانی خوێناوی on 2020/12/28 18:04
Hi, I can’t share short &amp; long video in group. Please, fixed that. With my respect... .
Useless
by Alinaprokopiv on 2020/12/28 16:58
Got the app. Registration kept failing for days. It just went “try again later”. when I went on their website to find resolution to this issue - the page that supposedly had answers was showing 404 error. Lol this is a joke.
App is crashing after 2-3 seconds every time
by Jacek_the_ultimate_buyer on 2020/12/28 02:39
Time to uninstall this joke of an app I guess. I sent crash reports couple days ago. No improvement no update available.
Sending Videos In Chats
by sharon dutt on 2020/12/27 18:55
Have been using this app for a while on iOS, however, the only issue I have is that whenever I send a video in a chat the receiver is unable to view the video but it is only displayed in a audio. Please fix this issue. I had to use WhatsApp to send out the videos. I am not very sure is it only iOS system is having this issue or it is generally.
Terrible service
by Vinh Khoa on 2020/12/27 04:45
Switching sevice and all photos are lost. What a terrible service.
Very poor customer service
by nazaneenaziz on 2020/12/26 20:18
Well if I could give zero or mines stars definitely I did .it’s been a month I’m trying to activate viber on my new number I can’t . I get in touch with viber customer service but the only thing they do they sent you an unless email that can’t help you . No phone number lack of customer service. Use WhatsApp or Facebook messenger instead. NOT RECOMMEND IT .
Great App
by Peshawa Muhamad on 2020/12/26 19:51
Great to contact with my work
Ad is playing when I make viber out call
by licooperk89 on 2020/12/26 18:10
Why do I have advertisement playing in my ear when I make viber out call? I pay money and still have it play in the middle of the call!!!
Save button?
by cworoszylo on 2020/12/25 13:24
I have the iPhone 12 pro and the save button for pictures has disappeared! I don’t have the option to send any pictures sent to me.
Viber App
by icy rose on 2020/12/24 19:30
Thanks for all the updates and keeping me in good shape. Keep up the good service👍👍👍👍👍
How Viber is OK
by kind battle234 on 2020/12/24 18:45
Fiber is not the best app. It has very bad Wi-Fi and it’s just not the best.If I try to call my friend or someone call me it just has a ringtone do it doesn’t go to the app YouTube clip on click on the app it is really bad.
Viber
by Sjavozja on 2020/12/24 10:27
Lately I cant send pdf-file via Viber.
Crashes after 10 seconds
by Yuriy3819 on 2020/12/24 09:31
I made a mistake and updated to the latest and greatest version that has ads everywhere. The special about this release is that it crashes after 10 seconds. With turned off network the app works. So looks like it crashes while pulling new ads. I am on iOS 12.4.9 and iPhone 6.
发送不了图片
by Rong_Judy on 2020/12/24 04:43
已经2个多月了 同时一起发送图片 都发不了 以前没有这样的问题 现在发个图片很慢很慢 希望官方尽快解决一下
Report and block spam
by aliquis_pe on 2020/12/23 12:37
Viber desperately needs tools to report and block spammers and other unwanted callers/senders right from the chat list. Controls for &#34;who can add me to the group&#34; should be much more granular, ensuring that at least blacklisted callers cannot do it.
No Notifications Since Latest Update
by PeterW76 on 2020/12/23 05:49
Notifications and message status (sent/delivered/read) are totally screwed up since the last update. Why do you have to keep messing with it?!!!
Last 11.6v release is very buggy
by FromMe99909 on 2020/12/23 03:37
12/22/2020 update: latest update to 14.4 is causing the app to freeze when its pulling ads. Works fine when offline. Many bugs in the last 11.6v. release. Either can’t create a group chat (list of contacts not shown), or after clicking on a chat - Explore appears with no way to get out of it, plus other bugs. Haven’t seen this many bugs in one release since I started using Viber 4+ years ago. Heavy user. Running IOS13.1.2 on an iphone 8 plus those newly added ads within the chat list? What an annoyance!
احبكم
by عسول عسول on 2020/12/22 16:51
البرنامج جميل
Was good once
by theG2626 on 2020/12/19 22:06
I liked it once, but that time is gone since the last update. If I’m trying to back it up, it’s just freezes up and quit the app. One of my partners can’t hear me anymore, nothing has changed!
Not getting notifications
by Alyx1 on 2020/12/19 12:51
Loved the app until the newest update, since then I’m not getting any notifications until I open the app. Pls fix that bug!
Stop asking to look at my photos
by It's.Ok on 2020/12/18 17:52
Good app, but get constant notifications about them wanting access to all your photos. For the millionth time “KEEP CURRENT SELECTION”. If I have to keep denying you access to my personal life I’m gonna delete.
Stupid update
by Chuongtran on 2020/12/18 17:47
Latest update includes ads that plays sound during the call, how idiotic is this?
I love VIBER
by N8JYF on 2020/12/18 15:50
Please bring back support of Apple Watch. Thank you
Freezes
by Igor88bg on 2020/12/18 10:28
App freezes after last update ipad pro 2020
Not working
by @prizm on 2020/12/18 10:25
The app isn’t working at all after backing my new phone from iCloud. I could care less about my old data, I just need to access my groups new messages. Restored the app 3 times and even hard reset my phone
Unable to BackUp “Error In BackUp Process”
by Erika Bell on 2020/12/18 09:58
12/18/2020 Was able to backup with no issues, until open Viber today. Made successful backup @ 2:50am,deleted items, try to backup after changes made—Viber will not backup at all now, no matter what. Yes there is more than enough iCloud storage available, all settings proper—what has changed again? had this issue awhile back, what did Viber Support/Tech change that this irritating error has returned? Please fix ASAP so one can make a proper backup today. Thank you Happy Holidays
Uploading video is taking time
by avc18 on 2020/12/18 08:06
After 2 weeks since I purchased my iphone 12 pmax My recipients can now able to view the videos I am sending from my album ,however, I am again experiencing another issue. This time uploading videos was taking time, I thought it was my internet connection both wifi and data but it wasn’t as I tried other chat app, uploading the same video doesn’t take long. Can you please try to fix it as soon as possible. Thanks!
yay
by blinds 321 on 2020/12/17 19:31
i would love viber to make a chat bubble color changeable for every contact and keep up the good work viber company?
Good app, a lot of issues.
by Error0x3 on 2020/12/17 15:25
I use Viber daily. And I like using it because it has some good features but it has a lot of issues. Sometimes it mixes the messages, like it doesn’t show all the messages and then after some time shows everything. Calls and Video calls lag a lot compared to apps like Whatsapp. If you’re on a call and the caller shares a video on chat, you can’t watch the video until you end the call. The online status is not accurate. People tell me I am online most days at 6 AM but I forgot when i woke up at 6 the last time. I’ve been using Viber since i got my first smartphone 10 years ago and these issues aren’t getting fixed. If it wasn’t for the backup i would’ve removed the app. Addition: Ads are a big issue as well, never experienced in other messaging apps that a brand would spam me. In viber is crazy and I even do the “block the number” thing every time and i get ads next week from the same brand.
apple watch app gone....
by Taiho29 on 2020/12/17 10:05
what happened to the apple watch app after update? now its gone.....bad move
Excellent
by Lorns964 on 2020/12/17 00:12
Viber is easy to use. Great at connecting with friends and family.
Disappointed coming from Android
by ios4jim on 2020/12/16 22:44
Just moved to iOS from Android. First problem was that I could not save my chat history to a text file, nor restore on Viber for iOS from my Viber for Android backup. Second issue is that message search on Viber for iOS only returns the last message matching a keyword, while on Viber for Android I can search all messages matching a keyword. Last missing feature is a tab with the most recently used stickers — Viber for Android has it, Viber for iOS does not.
Good but buggy
by igor.star on 2020/12/16 19:42
Have been using viber for a while now. It’s very convenient to be able to talk to friends and family abroad, but it has a lot of bugs that makes the experience not so pleasant. Can’t add friends to contacts is probably the most annoying. Sometimes it shows that I have unread messages even if I don’t. Definitely needs more work.
Okay sounds good I’m download it! But listen
by wolf champ JQ on 2020/12/15 19:24
so I Have iMessage and then a free texting And calling app (if you want it it works well It’s called Talkatone) So I want to group text my friends All at the same time but Some text and some iMessage! I want to see if this one will iMessage and Text at the same time!
Gets worse with every update
by marinabene on 2020/12/15 15:32
I used to love Viber but now it is one of the poorest communication apps on my phone and as soon as i can make all my contacts steer away from it, i will delete it. It pops up suuper annoying ads right in the middle of your contacts. It breaks up your contact list half only to ask you to invite others in and does not give you the option of saying “hey i do not want anyone else invited right now” at the same time search by name doesn’t find the contacts on your phone to add so... give it up it is no longer worth it this app.
They don’t hear me
by Shamiaha on 2020/12/15 03:58
It’s been a month whenever I call anybody I hear them but they don’t hear me. What’s going on . Is this something new or technical problems
Security
by Tommy kola on 2020/12/14 04:59
The app also needs to have a 6-digit passcode to open, with an option to use face ID or fingerprint instead.
Congrats from Sonia
by sorry want to give review on 2020/12/14 01:40
I’m very happy and satisfied w Viper this is the communication i and my sister from the Philippines used and is fast and accurate Thanks Viper 🥰🥰🥰👍👍👌
A wonderful app
by dont pull out the 9 jamal on 2020/12/13 19:49
I usually use it for friends around the world and it very nice although the camera make things low quality its still a good app
Not so good
by Harexelans on 2020/12/13 14:05
I can’t mute an individual person only group chats. And as an admin I have no control of who joins my group nor can I see who added that person. It’s like I’m just an admin to be able to kick people out of the group. No control whatsoever.
Worst support
by gimmethewhiskey on 2020/12/12 16:33
Viber has to have the worst support agents. I submitted my ticket with a screenshot and an agent wrote back asking me to describe the issue again and asking for a screenshot. I think the agents should learn how to read tickets.
Blocked due to.... what?
by Rad Snatcher on 2020/12/12 16:17
Any good product manager or engineer should know how to evaluate usage data to determine if a user, especially a low volume user, is using the app for spamming purposes, as well as if the IP address is being used BY the user for spamming purposes, OR, if it could be that they use a VPN or other Adblock tools to protect their privacy, thereby providing false information about user intent. This also creates a question about claims about encryption, especially since Viber comes with tracking, Err, I mean, ads. Is this app as private as they are suggesting? Unsure. The app comes with Proxy settings, but apparently no instructions or support for how to set it up. If they can’t provide a useful app on the consumer side that comes with credible support, I would highly question upgrading for business use. Doesn’t appear to be a mature VOIP option, and so I would recommend against using it for any important kind of activities where people like family and friends need to reach you. A simple workaround would be for their product team to add a feature to ask the user if they are on a VPN, or show them instructions for how to set up with Proxy settings to help alleviate misconstruing user activity.
Can’t restore messages iPhone 11
by khaipinu on 2020/12/12 00:18
App won’t restore messages even after several attempt of uninstalling and reinstalling. The app also keep freezing and won’t response. The update didn’t fix the problem. So frustrating.
Best messaging app around
by Naima Amian on 2020/12/11 16:11
I am a loyal Viber user and the company constantly proves to my why I prefer Viber above all others. The user interface is smooth and intuitive, the stickers are super cute (very important), the connectivity is great and on rare occasions when I have technical issues, the support team is amazingly responsive. Happy 10 year anniversary, Viber! Thanks for keeping me connected to my world.
Wedfrty
by helo peopl who see tis on 2020/12/11 03:58
I’m 2
😒😒
by Squad Heartlex on 2020/12/09 15:47
It’s okay
Супер
by iherbukraina on 2020/12/09 13:14
Пользуюсь Вайбером на протяжении 3 лет. Вся моя робота заключается в Вайбере. Появилась некоторая проблема с добавлением участником в сообщество, поддержка моментально решила даную проблему.
No continuous notifications
by zsdowns on 2020/12/08 11:44
Biggest problem with Viber for me is that after notifications for about 2 chat messages it just starts notifying ‘new message’ instead of continuing to give you a notification with the message content.
how to recover the clear message history
by Orr P on 2020/12/06 22:14
Hello! could you tell me how can i recover the clear message history! I wrong click to that button . I lost too many data in there . So how can i recover ? Please help me
iPhone 11 Pro
by eclipsehax on 2020/12/06 21:19
Please fix rear camera shaking!
الف باء alfabet
by Zoooor basha on 2020/12/06 08:57
بحث الف با ضروري Search alfabet
Number
by ghijk anc on 2020/12/05 13:18
This app doesn’t confirm my number , why ?
No help!
by whaheck on 2020/12/05 10:27
No support no questions answered no customer service. I clicked by mistake &amp; can’t get my photos or contacts into Viber!! One wrong click disabled my entire Viber that was wonderful before that
BEST THING FOR INTERNATIONAL TRAVELERS
by gadjimmy on 2020/12/05 02:17
I use Viber mainly to stay in touch with family and friends around the world using the group chat and messaging functions. Where it really excels is in phone contact while traveling internationally. I have been able to stay in touch during several trips abroad the last three years.
Some problems...
by St.Angel 23 on 2020/12/04 21:56
Mostly excellent...except sometimes old or new phone with old Viber contacts—- message ...this contact has no Viber up...?’, that is absolutely no true ...
Notifications don’t work anymore
by kriket011 on 2020/12/04 08:54
Are too unreliable. My messages dont get delivered, and I dont get other peoples messages until i start the app. It goes on for months now. Thats unacceptable.
Awesome
by ghemiranda on 2020/12/04 01:17
Awesome, two thumbs up. Plz continue Viber in good work. Thank U Viber.
Scam
by kfkuy on 2020/12/03 06:08
Don’t get viber out credit! It simply doesn’t work.they keep steeling money from users! Sometimes you’ll buy credit then the next thing you know your account is blocked for no reason at all! So you can’t use that credit you already purchased..
Notification Bug
by dankclapz on 2020/12/03 03:11
I still don’t get notifications more than half the time. Or I get them way later than when messages in my group chats are sent. Everyone that I know has this issue as well, so about 20-30 people.
افضل برنامج استخدمه يوميا
by Hihot2002 on 2020/12/02 05:52
افضل برنامج استخدمه يوميا
Voice not working unless I am on WiFi!
by Floydemntaken on 2020/12/01 14:13
Can this issue be fixed. I can not talk over viber unless I am connected to WiFi. I can hear other side fine but they can’t hear me. I connect to WiFi and problem is gone???
Help with app
by delzeze on 2020/11/30 18:54
I need to know how to get my calls to stop dropping and I Also need people to hear me on a call in Europe someone please help me through this.
Video can't be seen by receiver
by Q1468366984 on 2020/11/29 15:01
When I send HDR video, message resiver see it as light blue image and cannot see video, only one of 5 sent can be seen.... On i Mesaage or whatsapp working perfectly...
Msgs won’t deliver
by Tashii94 on 2020/11/28 13:00
Can you guys please fix how msgs won’t deliver if the other person start to reply.
Don’t support apple watch
by Alan Baban on 2020/11/27 17:56
I used to love viber but now I’m using fb massenger more useful
Not working recently
by Hahahahhuwhbebwb on 2020/11/27 04:17
It’s literally not working at all. A group’s message are not showing up and several people are having the same issue!
Fake Reviews
by nitxwit on 2020/11/26 11:35
Wow, going as far as writing fake reviews to outshine the truthful 1 star ones. Your app has gone downhill fast.
problem with iphone 12 max pro
by Djedex on 2020/11/26 08:59
i have problem cant open application on my new iphone 12 max pro
7 year user: Viber provides privacy, safety, and reliable service.
by Garnet Rivera on 2020/09/15 20:24
In an age where internet privacy is akin to the Wild West, and citizens like you and me are subject to outlaws, bad actors, and crooked sheriffs, Viber protects us. Instead of the pony express though, we got lightning fast messaging, with functions of self-deleting messages on a timer, two factor authentication on multiple devices, as well as encryption of trusted contacts’ messages. In an age where TRUST is a large part of the consumer choice, you can trust that Viber does not leak your message content to any one but you and the recipient. In times of disaster, such as severe storms and flooding in the Philippines, Viber also provided free worldwide calling to ensure that families were able to communicate, even though oceans and floodwaters separated them. My only issue: i am using the magic keyboard with my iPad Pro on this app. There is a difficulty with typing out sentences more than 1 word, since the space bar resets the typing cursor to the beginning of the message. The magic keyboard works well on other document/note taking apps/ iMessage, but Viber may need to throw out a patch to ensure compatibility with the Magic Keyboard. Thank you for all your hard work in rolling out new fun features while keeping our privacy your top priority.
Fast, Secure AND Reliable!!!
by HP Skeptic on 2020/08/01 19:12
We like Viber very much, what a good and reliable service whether we are here in the States or traveling abroad! Viber is proven as the Best secure data communications service for privacy and secure transmission of information since they will never trace, trace, store or use in any way our data, this is what telecommunications must be! Viber makes connecting easy with purchased data on a WiFi device, using public internet domains or airports when traveling so we don’t need a paid phone call service (unless travels in more remote areas then a paid cellular service is def recommended!). We use Viber to connect for international calling and texting with our family overseas to keep messaging and calls secure! There will be interruptions when using a smartphone to smartphone or smartphone to landline on either end but, this will always be the case when using VoIP calls so, expect some issues?! But, this is not a deterrent once Viber is connected we rarely have difficulties staying connected, just let Viber’s service work to keep the connection between parties and it will work great! And, for in town or in major cities visiting and touring overseas, at home or traveling in the USA for raid trips using vehicle or portable WiFi services ~ Viber is #1!!!
The absolute worst
by kaihsu1 on 2019/07/03 09:45
I have the notifications set to off in both iPhone settings and the app. Yet, incoming calls are still ringing with that annoying Viber ringtone. Nothing shows up on the screen (unless you open the app), just a ringtone. In addition, even blocked numbers are ringing. I have do not disturb mode set up on my iPhone at night. But the ringing still happens. And this makes it particularly annoying during the late night/early morning when I’m trying to sleep. In general, Viber has a lot of little glitches here and there. More than other communication apps. But what makes it really annoying is that they are not focused on fixing their problems fast enough, However, they certainly spent a lot of time making sure the app is constantly I’m trying to get you to turn on the notification. Really??? What is the point of the notification button if you’re just going to constantly pester me after I already turned it off. Instead of constantly trying to get people to turn on notification and use your app more, maybe you should use that energy on fixing the problems in your app. Try making your app better so then people will want to use it more, instead of bombarding them with notices to turn on notification.
Blocked due to.... what?
by Rad Snatcher on 2020/12/12 16:17
Any good product manager or engineer should know how to evaluate usage data to determine if a user, especially a low volume user, is using the app for spamming purposes, as well as if the IP address is being used BY the user for spamming purposes, OR, if it could be that they use a VPN or other Adblock tools to protect their privacy, thereby providing false information about user intent. This also creates a question about claims about encryption, especially since Viber comes with tracking, Err, I mean, ads. Is this app as private as they are suggesting? Unsure. The app comes with Proxy settings, but apparently no instructions or support for how to set it up. If they can’t provide a useful app on the consumer side that comes with credible support, I would highly question upgrading for business use. Doesn’t appear to be a mature VOIP option, and so I would recommend against using it for any important kind of activities where people like family and friends need to reach you. A simple workaround would be for their product team to add a feature to ask the user if they are on a VPN, or show them instructions for how to set up with Proxy settings to help alleviate misconstruing user activity.
I love Viber!
by Scgsings on 2020/07/30 17:47
I’ve had Viber on my cell phone for several years now. I was told about it by a friend of mine in Australia and I live in the US. We wanted to talk so bad but, of course, doing that on a landline or even on a cell phone would’ve been far too expensive. But with Viber, we could talk as often and as long as we wanted. What a blessing that has been. My friend passed on earlier this year from a cancer she had fought for four years. But because of Viber, I was able to talk to her through those days and nights when sometimes she couldn’t sleep because of the pain and she knew she could call me at any time even though we were 15 hours apart in time zone and I would pick it up. So I am grateful for Viber calls and also chat because I still have friends overseas that I can chat with anytime! I will always keep Viber on my phone!
We love it!
by SavEdge on 2020/07/30 17:45
It’s great for international texting and calling. Audio and video are mostly excellent. For group calls it’s great except there is a limit on number of people (20) and for texting you are unable to make some words in BOLD unless you have a font App. Texting is also limited per send. You would Need to create another text if you’re sending something long. I love that you can EDIT what you texted! But you cannot insert pictures in between text messages you’ve already sent. I’m also happy that you clear all texts or clear individually. The one BIG issue I have is that one time I called someone and all of a sudden while we were talking 3 more individuals joined the call without us inviting them! It was AWKWARD! I would have given it a 5 stars if not for that issue!
Viber over Skype
by Chemo II on 2019/08/20 17:16
I used Skype for a decade to keep in touch with my dad in Ireland. I loved it. It was really good for video calls but regular phone calls cost money and I was constantly uploading funds. Viber is a perfect alternative to Skype... it occasionally drops calls or has choppy reception (just like Skype) but for the most part the connections are very good, the video is excellent, the audio is free... I cannot say enough good about Viber… It certainly is in line with any other competitive video service, and it’s a lot more free! I understand they have a charge to call lan-lines, I’m just happy that gives them enough revenue to sustain the business because it’s a wonderful way to stay in touch with relatives overseas without any cost to the average end user.
Really good app!
by iimoonlightuh on 2019/06/26 00:13
I have been using this app for over two years now and it is excellent for talking with my relatives on the other side of the world. It’s also really nice there is a translator so that my family that doesn’t know English can easily translate my messages. The stickers are so cute and fun to use as well. The only reason I didn’t give it a five star is the video quality. I understand that I’m talking to people on the other side of the world and it might be hard to deliver good quality, but I hate when I’m video chatting with somebody and it just goes all blurry and pixelated or just pitch black, even when their video is on. I would definitely give five stars if it had better quality though!
Almost perfect
by Eng, J on 2020/01/12 14:09
Viber is the almost-perfect Facebook messenger alternative for me. It has e2ee on by default, audio/video chats which can transfer to your other devices seamlessly, stickers, and a simple user interface. Now for the complaints: My calls are draining my phone ridiculously fast. I would drop from 100% to 35% in under an hour on my XR. I also dislike ads and would like an opt-out option (whether paid or free). Finally, my notifications have not been reliable recently. I would not receive message notifications (especially during call) unless I opened the chat in the app. This seems to be a recent issue. I’ll be a happy camper once these issues are resolved.
Much Better!
by NickBS100 on 2019/03/30 16:17
It’s been a while since I’ve used your app. You made some serious improvements in the meantime! Well done! The one thing I’d like to see you do is make it so audio messages auto play sequentially in a message thread after hitting play on the first one. Voxer did it first, but was unreliable. Recently, WhatsApp started doing it. If you add that you are definitely better than WhatsApp! Your “secret thread” and notifications when someone takes a screen shot and the auto self destruct is excellent! Can people adjust the timer, like Signal? I haven’t finished playing with your app, but it looks like you’ve done a lot of work. Good job, thank you, and keep it up!
Ringing is activated in the setting still it has no ringing sound most of the times
by ysd3y on 2020/10/30 12:15
Sometimes for local calls it is poor. I mean without any reason it will be disconnected and you have to end up the call and give another ring as a solution. Also most of the times you just see the mobile flashes for a moment instead of hearing the call ring. It is only my problem with Viber, but it is common in our area. That is why we have to change into whats up if the other one has this application.
Games and Apps
by Jrg22 on 2019/08/21 02:10
What happened to all the cool games and apps that Viber used to have out? The games are gone, the cool apps are gone. I was hoping Viber would be the English version of Line - Line is amazing, has tons of games and other useful apps tho most aren’t available in the US or in English but Viber is the closest thing, or it used to be when they had side apps and games With their characters. No more and it’s a shame. I have to go have to hoping Line stops ignoring Westerners and makes things in English and available for use here instead of continually ignoring us and giving us the proverbial middle finger.
Downloading photos
by Good2012year on 2019/06/06 10:09
Viber is a descent messaging app. I will start off by saying that. However, one thing that is never solved is the problem with downloading media files. There are literally hundreds and thousands of people asking on the internet how to download media files because now users can only download them either automatically (but not retrospectively) or individually. Here comes a problem. If I happen to have 500 photos to download before turning on the automatic download function, what should I do? Well, it appears that I should click on each one of them and save them individually to the gallery. How is it not an option to select all or some of them and download them the selected media files altogether? That is why you get two stars.
Notifications
by Bdnfyynddhbgddgj on 2019/05/21 11:38
I love this app for my private chats, I’ve used it for a little over a year now. However, there are times when using my phone on another app, I am not notified of a message. This is something that recently began happening, is it something with the latest update? It never used to do this, and it’s disappointing when I get a message but don’t know of it till later. Yes, my notifications are turned on. Why...(in the chat) is the persons profile pic gone now? Just a black and white silhouette of what was their profile pic. When I look at their individual profile...yes, their pic is still there. But not in their responses in the actual conversation. For reference, I own an apple XS.
Viber resolves my issue of showing Viber contacts on my ios Share option
by VibinParol on 2020/07/13 20:43
iOS - 13 has this feature of share sheet showing recent contacts from iMessage and Airdrop, but looks like Viber shows my most recent Viber chat contact as well in that option which was bothering my privacy. I reported this issue to Viber through their Feedback option in May 2020 and they fixed and resolved the issue for me in June. Thank you for being customer centric. I don’t see that option to share with my Viber chat contacts anymore.
Was Great!!!
by biscuitflyer on 2020/10/11 14:12
It was great .. when it was absolutely free. I was able to stay in contact easily with friends and family overseas. No data fees , no long distance “ low rates” no contract. But I guess nothing good lasts forever. I see though the description still mentions free when in fact this app now is a subscription. Why ? When there are other social media options? People can Facebook video or Zoom with friends and family overseas. That’s still free. So what happened Viber ? At least I was able to remain close to new friends from different countries for awhile. I’m now forced to keep Facebook and use Zoom As well with those that don’t Facebook anymore. ( I wouldn’t anymore either if not for ) Viber did once do what Zoom does. What happened?
Connection and message pop up problems
by tanya 1234509876 on 2019/05/16 00:51
The connection of viber seems to have gone worse and plus for some reason the messages sometimes the notification pops up but sometimes when I open viber then I notice the messages pop up only after I open the app and have been giving this problem for months now and have checked every possible reason why the messages won’t pop up can’t find what the problem is I have no blocking or even checked if my notifications r turned on don’t know why sometimes I get the messages and sometimes I don’t until I open viber then I see the messages sent from before. :(
Call sound override phone’s settings. Bad call quality
by TaylorGates on 2020/02/06 12:16
My phone was in mute and even had an earphone plugged in, incoming calls still make big loud sound. I still can’t find anywhere to stop this ridiculous feature. I turned off all notifications or even Viber in-call of the app. Never seen w any other phone apps. Embarrassed many times in meetings. The only way was to turned off wifi?!? Not sure if Apple lets this happen or their engineers are very competent and reckless in letting loud phone call’s sound override phone settings. Quite bad call quality, reason they say is low internet but other apps had better quality. Started to use it bcoz of quality, now gotta change apps. This has changed recently like several months.
Awesome free service!!
by Flowingflames on 2019/05/13 11:05
Amazing for a free service!! Really good even compared to paid premium apps. We use it because once on WiFi, no matter your cell phone signal, including areas of no services/ no bars at all. I can always reach my daughters no matter what!! That’s incredibly important to me, and the ease of use is also a wonderful feature! Only ads come on n form of you infrequent messages, not when you open the app or while you’re trying to use it. If 6 stars was a thing, then ceould absolutely give it 6 stars!!
The one
by SshPitt on 2020/07/30 19:35
Viber&#39;s been the one I use to keep up with my Grandson in Canada. They have limited cell data so they use wi-fi most times. I use a mix of 4G LTE and home wi-fi. Works just fine when I&#39;m out on my phone&#39;s data. My wife and her family group chat from all over the world no problems. Of course, if someone say has a poor internet connection then the video suffers at times, even occasionally voice as well. Overall, it has been our go to app for years to stay in touch. Thank you Viber! Peace everybody, Wm P
Tech Support unresponsive and/or incomplete
by E noho rā on 2020/05/31 18:41
On a friend’s recommendation I signed up for international calls. I later learned my friend my friend PAYED NO MONTHLY FEE while I had to pay. Since I was never shown that free option I’ve tried repeatedly to get help to understand why the discrepancy and how to change to a free plan. I’ve gotten nowhere. A tech rep might respond ONCE to a query, (maybe ask for more info maybe not) then apparently wash their hands of the problem. The info support page answer categories are limited and irrelevant to my problem. Also, the features offered for iPhones never materialized. Why bother? Go with WhatsApp or any of the many other and better apps. Viber, please train your support team to care enough to be helpful and efficient.
Viber on my cel
by Ron R L on 2020/06/19 18:10
I have been using Viber on my telephone to speak to a loved one who lives 4000 miles away. I speak to her every day since 2015 and I have been so grateful for having this app that keeps me connected without destroying my bank account. It’s fast simple and works all the time as long as I have a computer or cel service connection. I constantly use the video features and we are constantly sending photos, gifs, and documents to each other. This service is excellent. I recommend this app to everybody.
Good app, a lot of issues.
by Error0x3 on 2020/12/17 15:25
I use Viber daily. And I like using it because it has some good features but it has a lot of issues. Sometimes it mixes the messages, like it doesn’t show all the messages and then after some time shows everything. Calls and Video calls lag a lot compared to apps like Whatsapp. If you’re on a call and the caller shares a video on chat, you can’t watch the video until you end the call. The online status is not accurate. People tell me I am online most days at 6 AM but I forgot when i woke up at 6 the last time. I’ve been using Viber since i got my first smartphone 10 years ago and these issues aren’t getting fixed. If it wasn’t for the backup i would’ve removed the app. Addition: Ads are a big issue as well, never experienced in other messaging apps that a brand would spam me. In viber is crazy and I even do the “block the number” thing every time and i get ads next week from the same brand.
TERRIBLE CUSTOMER SERVICE
by kulgata on 2019/09/27 20:32
I needed help using VIBER OUT. Even though I was following the call instructions correctly VIBER not only did not make the connection, it was charging me as if the call was going through. NO LIVE CUSTOMER SERVICE.. you have to WRITE and they reply saying that you’ll get a reply IN 48 HOURS...I sent it on a THURSDAY and did not get a reply until the FOLLOWING TUESDAY. with an apology for taking so long due to very heavy number of phone calls to the help desk.....the reply I got from VIBER HAD NOTHING TO DO WITH MY QUESTION...I resent the message asking the person who had MISSED THE POINT COMPLETELY TO REREAD MY ORIGINAL MESSAGE, that I needed help....I placed this last request a week ago and have received NO ANSWER!! My advice is to STAY AWAY: terrible customer service !!!
Apps Crashes
by mhcaillesrn on 2020/05/08 10:21
I never had problem with this app before. Then I think software update was done? Supposedly to fix bugs, but not even reinstalled viber crashes! Fix this bug or try it before you update on our system! I uses iPhone XR. Updating my review, after sending my crash reports I was able to reinstall the apps hope it works now! Thanks for fast customer support and working on the problem. I know I can rely on this app! The best and been using this app for years!!
Randomly suspended my account
by Albert Chec on 2019/09/01 22:33
My account was blocked and cannot be unblocked. When I contacted the support team, the agent was very unprofessional and just told me the following “your account was blocked because it was reported as a source of spam or unusual activity and immediately ended the chat session. When I contacted them again they said the same thing and added that they cannot disclose the reason for the suspension. This is ridiculous, why would anyone use a service that automatically bans your account without verifying whether the the reports were real or not or include an appeal process. Would not recommend this app. You’re better off using another service that respects its customer.
Used to be great- now we don’t get messages
by IB74 on 2020/01/31 17:17
I’ve been using Viber for a long time because it works across multiple platforms. My wife and kids can chat on phone, then move to the computer then move to a tablet and keep the same chat going. Lately though, messages aren’t going through. We will send one and get one checkmark, then the other party won’t receive the message until they open the app to send to the other person. And since there is no way to message support that I’ve found yet, I’m leaving this one star review hoping they FIX IT! My daughter gave up and deleted hers and said she would just use texting from now on, so you’re losing users!
iOS 14 iPhone 12 Pro issue
by Xpatricklee on 2020/11/15 18:03
First, Viber is fantastic as a messaging app. The reason for this review is to get a bug in front of the Viber Dev team (then will adjust my review to 5 stars once acknowledged). The issue is HD encoded iOS14 videos will simply show up as “blue” for all recipients. 4K video encodes just fine and the issue is isolated to just Viber (FB Messenger, WhatsApp, and others seem to work as intended in sending video). The reason this is a big deal, for me, is grandparents are on Viber and am unable to send videos without recording in 4K (which eats up a ton of storage). This didn’t seem to be an issue before the iOS update. I believe it has to do with how Viber handles compression for messaging. Hope it’s resolved soon!
Viber is having a problems
by Skype older versions on 2019/10/10 10:11
Hi, recently many of users started ti have problem with Viber. For example message sent today, some will receive it tomorrow. That never happend earlier. Also, sometimes there is no notification about message or call until you open the app. viber, this is new issue that started recently with one of the updates. Please correct this issue because we really like to use Viber and we do not want to switch to another app. Thank you.
Notifications don't work
by MC_Coyote on 2020/11/14 03:59
Honestly, Viber is pretty cool. It lets me talk with friends I wouldn&#39;t be able to talk to otherwise, it&#39;s relatively easy to use. There&#39;s just one thing wrong with it: notifications. Honestly, I don&#39;t understand what the problem is. I&#39;ve check in my settings app, the settings in Viber, and notifications are all turned on. And yet sometimes, Viber decides that no, I don&#39;t want to see the texts my friend is sending me. The other day, I went a week without getting any texts from my friend, and she thought I hated her. Viber, please fix this now before it destroys my friendships.
(More options to react to other messages)
by mdjxkdkspq on 2020/05/23 21:49
I would really like the developer to add one more feature: I want Viber app to have more choices of reaction to certain messages in groups. For example, not just hearts ❤️ to put when you like the message but some smileys: sad😞 ones, crying😢 , excited😆, etc to react to sad news and stuff. Not just hearts! I think this would be really cool to have various ways of reacting to messages in groups! Thanks))
App crashes on July 10th, 2020 and fixed
by Voip user123 on 2020/07/14 14:49
The app crashes every time and could not be opened and used today even after two times it was reinstalled. I have iPhone XS Max and it works fine otherwise. I also did restart the phone too but didn’t help. There is something wrong with Viber today. Hope it will be fixed soon. Problem with Viber was resolved same day later. Now everything is back to normal. Thank you Viber developer.
Not working as it should be
by elven moonstar on 2020/01/03 12:50
I have been a Viber user for as a long as I remember. It’s been nothing less than a great way to keep in touch with all my family and friends overseas. However, in the last couple of months I have noticed lots of glitches, bugs,.. very irritating when you are sending messages and you have to double check If they are delivered, because oftentimes they never do. Anyways, not sure if it’s because of the higher volume in the holiday season days, I hope something changes/gets fixed. Thank you!
Great App
by Sandrikaaaaa on 2019/11/22 15:14
Hello, you are having great application with everyhting. Giving 5 stars! I want to report one issue, after upgrading to iOS 13. I&#39;m having latest iOS and iPhone 7. After updating, Viber stops working, did not getting notifications if someone have written, for now i&#39;m opening Viber and checking if someone have written. If you&#39;ll fix this issue I will be very glad, if you need more information, I can answer here. Thanks
Review from Yangon Myanmar’s Viber User-
by T. Htay on 2020/10/01 01:48
Firstly, thank you for giving chance to use Viber. Secondly, sending photos via Viber is better than others. This remark comes out not only from me but also from my colleagues. Thirdly, last year you make a big improvement by showing sign of right after seeing by recipient. Fourthly, may I wishing you to be healthy and wealthy and Viber can be contributing goodness more and more to our human being, thank you so much.
An app is nothing without proper I.T. Support.
by Tassty guy on 2020/11/20 14:30
I had an issue reinstalling after I got the new iPhone. I send an email thinking no one will ever reply. In less than an hour I had a message giving me instructions on how to address my issue. And it worked 2 days later they followed up with me to make sure it was resolved because they did not hear back from me. Wow finally a company that truly cares. Best support and customer care I have experienced.
Happy customer but...
by jcdahn on 2020/08/24 00:54
Have been using VIBER for the past 4 year have been very happy with how easy to use. Until about a week ago I started to form a family group from Laguna Hills, reseda, Los Angeles, Culver City, Sacramento and Vancouver (BC) and the rest from the Phil. All in all we were 18 participants. I started calling all 17 participants by 8:45 California time and they all showed up. But then all of a sudden one by one they are disconnected. I tried to call them but it seems they cannot go on line again. Is there something I did wrong? Can someone enlighten me, please? Thanks ANGELICA
Buggy?
by Dinopanda7 on 2020/07/03 01:18
Last few updates made it harder to find stickers. I use to type a few key words and the sticker would pop up, but not typing those same key words pulls up a fraction of the stickers and my sticker isn’t there .. so now I have to dig around to look for it. And when I get pictures I can’t always save it right away like I used to. A few times I’ve had to kill the app open an older picture and scroll toward the picture that wasn’t save-able before which didn’t I had to re-try a few times in order to get it to work. With the pictures I also had issue trying to save I noticed I couldn’t scroll to another picture. I had to close it first.
LOVE THE PRIVACY!
by Nyangoma2 on 2019/11/08 17:31
I have been using Viber for years. In fact, I started using it around the same time with WhatsApp. Everyone is on WhatsApp these days. Love the fact that I can come to Viber and get away from the annoying traffic on WhatsApp. I love the privacy while getting everything that WhatsApp provides. I am convincing people I chat with regularly to also return to Viber; so we can freely chat without the annoyance on WhatsApp!
Technical problem
by 3omdy on 2019/10/07 14:21
Lately I’ve noticed that the app is having some technical issues like uploading a picture takes a very very long time and lately doesn’t work at all besides the translation option isn’t working anymore for more than 10 days now without any apparent reason, I’ve updated the app and my iOS 13.1.1 is the latest version and I don’t know what to do as the app support isn’t working too as I tried to report the problem but always referring to a page can’t be open due to an error
It’s good for what it is but needs some updates
by superlum on 2020/11/08 15:53
I’ve been using this app for awhile now since my family uses it overseas but for the life of me, what do I need to open the app to see the rest of the messages? Why can’t I see it all in Notification Center like the rest of the messaging apps like WhatsApp? There is also the issue of not syncing messages read between apps. I have read all messages on one devices and on the other device it still shows unread. It didn’t used to be this way. I am not sure if it’s a iOS 14 issue or not.
Horrible app
by RoxBredi on 2019/10/05 09:18
It doesn’t ever synchronize OR let messages come if your app is not on phone. I had to delete app for few days and most of the messages were gone (sync problem). Moreover, no new messages came to me during this time (and those messages were sent by another person!). It feels like there’s no basic “my account” infrastructure, once app is not on the phone - you don’t exist. That’s so unsafe and stupid, I have never seen that messages and synchs are connected to phone (physical), not account (digital). Don’t waste your time. Look for better alternatives. I could live with spam, but deletion and messing up with my data? No way.
Voice Notes
by 3fosa on 2020/06/14 19:14
Hello, Since the new update when I receive voice notes I can no longer skip into them. Say I receive a five-minute voice note and I missed a part, I now have to listen to everything all OVER AGAIN. Jesus! It’s soooooo annoying because it was not like prior to the update. I don’t know what gave you people the ‘bright’ idea to remove that feature but please fix it before I delete the app all together. I use the iPhone X if it helps. I’m also expecting a response else I’ll be emailing your support 😑
Viber blocks you for any reason
by alphaomega128 on 2020/11/03 09:01
Viber just blocked me for supposed spam. This is supposedly because I sent messages or someone identified me as a spammer. I have only family and professional contacts. If someone did it to me than they are acting maliciously. I have important messages to send but idiots at viber auto blocked me. Thank you for this. Also the quality of audio calls even on 85+ Mbits connection is horrendous. Вибер заблокировал меня за спам без каких либо причин. Якобы я посылал спам и был авто заблокован или кто-то указал выберу что я спаммер. Свет мои Контакты только моей семьи и профессиональные связи. Если я заблокован значит по злому умыслу (или глупости программы). Аудио связь тоже ужасная с 85+ Мбит связей. Вообщем спасибо за это.
Recent issue still not resolved
by AuroraNoah on 2020/01/16 13:15
When I send a video to someone I cannot play that video on my phone through the app, but when someone sends me a video I can play it and see it fine. I thought it was just my phone or an update issue, but I got a new phone and updated my phone and i still cannot play videos I send to people in the chats. This didn’t always happen, just for about a month or 2. Turns out my mom and a few other people I know are having the same problem.. why is this happening?
Not working at all anymore
by katpimps on 2020/05/26 15:52
I am always in use of viber since a lot of my contacts are there. Plus i get updated with news and get contacts from there during this pandemic. I have already reset my phone, re-installed the app but nothing has worked. The app is not connecting to any network that is available. Im not receiving any calls or messages that are important. I might have clients messaging me and they think my non-responsiveness is me saying im not interested in servicing them. Please fix this. If there needs to be a refresh button or an update. Please make that happen ASAP.
Few bugs
by Deeanzum15 on 2019/10/10 17:15
This app is great. I’ve been using it to talk to relatives. However, there is an issue that when I go to check the messages while video chatting, it does not let me go back to video chat. It freezes up and when I press the video button again, it says to end the call before starting a new one, which it won’t let me do. Also, I wish you could still see the person while messaging them or going back to the messages. It’s annoying having the video be paused when I go to chat.
I bought credits but did not received it
by Dince Radjah on 2019/11/14 20:00
I used to love viber. Used it most of the time to call my family overseas. I never had problem buying credits. This time, I bought my credits, but i have never received it. I bought credits when my old credits was almost run out. My credit now is only 4 cents, I am afraid to re-purchase because they will not give me the credits. I still have receipts from apple for my last purchase which is couple days ago. I don’t know if anybody ever experienced the same thing with me. I am back to Dingtone since dingtone is now available for iphone.
Has stopped notifying me about new messages
by SPOHair on 2020/01/21 18:12
I have used this app for almost 4 years now and really enjoyed it. However for the past year a recurring problem is that it doesn’t alert you when a message comes in. I have to open the app for it to refresh and then all the messages that have come in since it last was used suddenly pop up and sends me an alert. I usually have to start all my messages now with “Sorry I didn’t reply yesterday I didn’t get a notification you had messaged me.” If it doesn’t get fixed soon this app is getting deleted.
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All Versions
4.0
281,611 total
 5
201,061
 4
38,866
 3
15,023
 2
8,178
 1
18,483
Current Version (14.5.1)
4.0
80,409 total
 5
60,762
 4
8,634
 3
4,371
 2
2,337
 1
4,305
Version History
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