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App name
Europcar - Car & Van Hire
Description
Pick up your rental directly from the airport, or anywhere around the world from our 3,800 locations in over 130 countries. With a wide range of vehicles available for rent, Europcar gives you all the freedom and takes away all the hassle. Download the app now, book your car and get on the road! Top 3 reasons to download the app: - Simplest way to search and book a car in just a few seconds, anytime, day or night: ready, set, go! - Fully flexible & digitized journey: with the customized dashboard, retrieve all your upcoming bookings in one place, follow the step-by-step rental guide, and upgrade or modify your booking as you wish - Less paper, more fun and faster access to your vehicle: scan your paperwork, take a selfie, do your online check-in within the app, and get a fast pass to priority service and save time at pick-up or drop-off locations Car and van rental made simple. - Easily find the Europcar rental locations anywhere thanks to maps & directions. - Sort by price, vehicle range - Easily access your last search - Use your company’s negotiated rates within the app - Tailor your car or van rental with our range of extras, such as additional drivers, young driver coverage and protection package. Got a child on board? We've got you covered with a selection of child seats to choose from - View your Privilege loyalty program status Decide which vehicle is right for you. - Choose our 4x4's for an off-road adventure, travel in luxury in a sleek Mercedes or simply explore Europe in the comfort of a Toyota - Moving or need a van for a commercial job? Choose from our wide-ranging fleet of van, truck and cargo vehicles. Rent overnight, one-way or for over 28 days: whatever your job, we suit your needs. Whether you’re traveling for business or pleasure, Europcar makes it easier than ever to find, rent and drive the vehicle that’s right for you. Avoid the paperwork and focus on the journey: download now.
Excellent
by 4all2hear on 2020/06/16 09:18
Europcar provides the best rental service experience, both online and offline.
Account Verification Fail
by klmarsh3 on 2019/10/11 22:57
Account Verification seems like a great idea. Except it never works. I’ve wasted way too much time to consider this a “savings”.
Needs work
by yuexin on 2019/10/10 19:25
Filters only allow you to select automatic or manual transmission, no other filter categories.
All The Fraud and Deceptive Practices Europcar is Known for Now in an App.
by EuroSaver 2019 on 2019/08/24 09:14
You should review the long, documented, and recent history of this company. They are best known for deceptive marketing, excessive charges and outright fraud.
Book elsewhere
by not europcar on 2019/07/10 04:34
Booked through Travelocity and was told their insurance in invalid was then sold unwanted & unneeded insurance which is in contradiction to their code of conduct.
Never worked
by 932144 on 2019/05/29 13:07
Unfortunately the app has never worked. All locations are always closed at whatever time I enter, no matter the location or time. Try to create an account, at the end I always get an error message. Technical error, please try again later. Let me know when you actually have a working app.
Nice and easy
by dj Vz on 2019/05/13 21:17
Very smooth process everytime I rent a car through Europcar app
Abuses notifications
by grandgeezer on 2019/04/09 12:43
I was using my phone for navigation when Europcar entirely unprovoked popped up a notification covering my next turn. My phone won't show what it is now, but if you install this app, don't give it notification rights, it clearly can't administrate them.
Frustrating, Misleading & False Billing
by spleekster on 2019/03/28 09:10
This app and Europcar failed on 3 counts. I will never use them again if I can help it. 1. The app doesn’t truly let you book the car you want, the picture is just a suggestion and that vehicle may not be there and you have no way to know, or what the company considers an „upgrade“ that they’ll offer you - 2. the location you select may or may not really be open when they say it will be — 3. and watch your credit card for false billing and charges for fuel! My experience started when I wanted to pickup in one town and return in another. The app said this was possible and confirmed by holding the full amount of money on my credit card, but I got a phone call the next day from one location saying they’d be closed. I checked online and it said they actually were open. Maybe they wanted to take a day off, but it screwed up my travel plans and it took several days for them to return the money on my card. Then I booked a Mercedes A Class, and when I got to the alternate location they said nothing was available and they gave me an „upgrade“ of a peugeot station wagon! which was a pitiful comparison and not what I spent the extra money for. In addition they wouldn’t give me a refund for a lower class because I’d booked through the app. Finally, I got a mysterious extra addon charge of 50 euro from Europcar Italy - another country that I was not even in - in addition to the full amount booking through this app. I called customer support which said they’d billed me for a full tank of gas, even though I’d come back with a full tank - and the check-in person marked that I had a full tank and it’s noted in my statement of return! To correct this, I had to email them my gas receipt, and then they’d give me back my money. Total nonsense! All in all, it made me realize I was dealing with a really incompetent company. They need to go back to basic business and business-ethics school and start from scratch. App included.
This time it worked
by Leon Y on 2019/03/10 11:12
App worked out fine this time. It takes a little getting used to it.
Cannot Create New Account In App
by Joseph Constanty on 2019/01/18 17:46
Unfortunately after three tries at creating an account the app failed to allow me to create a new account. Now going to the web to create an account so I can rent tomorrow. Have a look at this bug on iOS 12.1.2.
Application not working
by Khalid faisal on 2019/01/16 08:38
The Europcar application not working properly due to all my reservations not been included in my account dashboard which lead to send emails to fix this issue but still the reply does not even close to be fixed. You need to update all issue to deserve a 5 Star
Coupon code?
by lizard abq on 2018/11/11 13:52
The app is great, easy to use. But even though I get emails for 10% off or 20% off there are no codes to put in the coupon code box. Will always book with Europcar because they are reasonable and always serve me well. But I’d like discounts if I can get them! Thanks
Dr. Sabouni
by Go laas on 2018/11/04 23:01
I like Europcar
Waste of time
by PF4711 on 2018/09/25 12:32
App only shows bookings through the app; even my Europcar status is incorrect; reply from Europcar on questions took weeks and states „...App is not yet capable...“ Competitors do this far more professional...
Doesn’t work at all
by ViT@L on 2018/09/12 09:41
This app doesn’t work on my iPhone 6S. When I launch it the error appears immediately “Ooops bad request”. Latest updates didn’t fix this issue. Disappointment. (((
Missing options that are available on website
by Omimaatje on 2018/07/08 15:14
App is fairly easy to use but does not integrate will into the iOS ecosystem. I cannot access the previous booking after closing the app, annoying... App also missing options that are available when booking from the Europcar website, most notably the unlimited distance option.
Confusing
by FBF-GVA on 2018/05/16 12:33
I made a car reservation online and downloaded the App so to have a place where to store all the details and of my car booking. On the plus side the App lets you add the details to your calendar. On the negative side the App doesn’t add the booking to Apple Wallet - while it should ad per last update - and, even more bizarre, if I use the App without logging in it finds my booking, if I log in it doesn’t find it and so I can’t store it in my dashboard. Please, fix this as for the rest the App works correctly, at least for me.
europcar veeeery good👍👍
by moh050675 on 2018/03/08 14:15
The best rental car l like booking in the office🇦🇪
iPhone X
by Sulaiman Abdullah on 2018/01/31 14:49
With all these updates, still not supporting iPhone X
Good functionality but spammy
by the_darkroom on 2018/01/21 09:14
Good functional interface but the app spams the user with annoying invitations to rent a car.
Very good app and very good company
by بوخالد من قطر on 2017/07/27 10:44
⭐️⭐️⭐️⭐️⭐️
Out of their way to help
by Hemi_forte on 2017/07/20 13:53
Europcar always goes out of their way to help us. We've used them now for over twenty years and have never been disappointed with the quality of their cars, the great customer service or prices.
Great
by Miguelai on 2017/07/08 18:24
Great service great price on all their vehicles
Europcar
by Toti611 on 2017/06/26 19:22
Excellent application
Bad!
by BirdDrinker on 2017/03/24 04:07
I second the first comment - the app is bugged and unstable. Would better use something else.
Waste of time and money.
by Met4lgear on 2017/03/19 06:31
This company barely gives you a normal car for a reasonable price. And the app lags very often. On top of that, I don't receive SMS often.
Horrible
by Killbill48 on 2017/01/08 11:18
Does not work
Don't work
by PauloMSR on 2016/12/22 17:45
The app doesn't works
I will not rent from Eropecar ever again
by glennhill on 2016/12/07 16:16
The US on-line service is👎🏽👎🏽miserable; once you land in 👎🏽 Europe they demand two (!2!) different(!) Credit Cards, and at that they are very choosy, 👎🏿for instance refusing 👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿"Maestro"👎🏽which is 👎🏿a Europe-wide Credit Card ! – zero stars, if Apple 👎🏽would let me do it ! 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Go to Europe
by Bwana Dude on 2016/11/12 16:15
Best company for renting a car in Europe
We love Dubai,but
by holyred2000 on 2016/09/15 22:13
Sahar Koytak on September 13, 2016 at 10:06pm wrote: Hello With my all regards all of you! Me and my family are lovers of the best city in the world DUBAI And I visit Dubai at least one time every two months. Me and my two sons were in Dubai last day 28th August. We enjoyed a lot because Dubai is the most enjoyable and most safety city in the world, except its very hot at summer time. But unfortunately last day we took rental car from the Ritz Carlton Hotel that we stayed there. The man who made contract with me at first talk said that: Rent Price is for 160 AED. A day for Mazda 3. We made contract and we paid by credit card. But he took 260+1000 for insurance but the sad thing was The car got stopped in Dubai Mall in the parking area and that damaged car did not work.We had to leave the car there. This is a very terrible thing Because I'm sick of high blood pressure all the mall people wached us.2 hours I cried. Because of that car crisis we paid for limusine (private car)first back to hotel and continue to the airport. We were about 2 ours been late for our flight. We had to buy new 3 tickets. And I was sick I got medical help there. At the and we late for our shift in our jobs. So I just want to complain from this rental car company EUROPCAR made us very bad Service and dishonest behaved. Just took our money and made us sick and waste our time too much. We left from Dubai very bad mood, angry and furious ,sadly memories What could be compensated for it??? Thank for your interest and for taking time with us until the end . with my sincere respects Sahar Shoula Koytak My contact number is 0096650 364 1689 Note: I wrote severel time for a lot of adress,but no one answer to me That have solution 😳
Reliable
by J AMA on 2016/09/14 09:49
Trustable and reliable. I am a frecuent customer since 2000.
Credit card fraud
by Happymomkg on 2016/08/28 00:50
I rented a car in June at Barcelona airport with Euri car. Now in August I have 3 transactions showing I rented car at Euro Car, which I did not. Euro Car customer service were no help, thank god for credit card customer service.
Easy and fast
by Rbduc on 2016/08/04 22:38
Does exactly what's needed
Excellent
by alnasseria on 2016/07/29 08:02
Excellent app and easy to use.
Easy to use
by Enbeekay on 2016/07/13 05:00
Good interface. If you're traveling to Europe, Europcar has good deals and a good footprint in the continent.
Great App! Great Service!
by Flora Sobakinova on 2016/06/21 13:46
This is a really helpful app for car hire in Europe. The customer service that has accompanied the use of the app has been phenomenal. Never disappointed!
Buggy to the point of being useless
by highermath on 2016/06/19 20:08
This app crashes, and many of the controls fail to work.
Useless piece of junk
by fat_lazy_trader on 2016/05/23 17:50
The app freezes after the first start while loading countries list. Cannot go any further. Happy it was free to download. Did not expect such poor performance from Europcar app.
✨🇬🇧✨
by hmana59 on 2016/05/23 14:45
🙂🙂🙂
Solid App
by Jasonv73 on 2016/05/10 14:53
I like the process of renting a car, very straightforward and the UI flow works well. Things I would like to see: Account creation so that it remembers your prefs and rentals. Apple Wallet integration would be nice too so you have a record of your reservation like an airline.
Best rental car company in Spain
by polvarista on 2016/04/04 12:31
Eurocar has the small Peugeot Partner and Renault Kangoo at a very good price. They are perfect for rolling two bikes into without removing the front wheel. The mobile app works very well.
It really comes handy
by Hadi F on 2016/03/25 05:33
Easy to work with, completely practical
Can't book the car
by Vgi-user on 2016/03/01 17:48
It would be a great app if it worked. I constantly get a technical error on the payment screen and cannot book the car. Why are you offering an additional discount if it's impossible to use it?
I wish I could give negative stars
by Sarah's Jams on 2016/02/28 16:43
If this app works, it's news to me. I get the pop up "technical error try again" only it never resolves. So frustrating, why bother.
Stop Nagging and Spamming
by FlannelMan92 on 2016/01/26 09:28
Spammy app asking me to rent a car this weekend! And the when I launch the app, it asks me to review!
Good app
by pseudokris on 2015/11/16 09:37
Clear, simple, and easy to use
Your app crashes on start
by Dr.Bernhardt on 2015/11/14 16:15
The old app was ok but after the last update it crashes at start on an iphone 6s
Crash!
by Bytwerk on 2015/11/12 15:39
The latest version crashes every time I try to open it.
Easy to use
by Rauckdaddy on 2015/09/15 12:27
I enjoy using this app because it is very user-friendly. I also hardly ever travel to Europe so having an app that works well is a blessing.
App review
by Tiny Gold on 2015/08/29 19:23
Great app. Right to the point and easy to use.
Easy to use
by KR661 on 2015/08/09 23:49
This is a great app for renting cars in Europe. Easy to use.
Nice app
by 3m3.B on 2015/07/25 20:37
I advise everyone to see it and try it for cars
No deals
by ORDgirl365 on 2015/07/04 16:32
The website offers free GPS deal but app does not. Why?
Mr
by Eamonn store on 2015/06/19 08:50
Useless. Doesn't recognize my reference and kicks me out of the app constantly Guess I'll just kick back with the wife and 3 kids and wait another hour to deal with a human.
It helps!
by Mike+7 on 2015/06/18 05:57
Very customer friendly app! I did not find a coverage limits and conditions, it may be my fault. I like the app.
Nice app
by Layornworc on 2015/06/06 15:18
Nice app
Awesome
by The Real Big Worm on 2015/05/21 08:27
Awesome
Simple and fast
by Dimilus on 2015/05/14 21:32
I liked this ap as it was fast and easy to book a car in europe directly from rental company. One of the better aps out there.
Good efficient app.
by LizStAug on 2015/05/07 00:27
I always rent from Europcar, although they have fewer rental outlets than some of the competitors. But the cars are always good, the prices are reasonable, and the rental process is usually easy. The app is likewise, very easy to use and very clear. Good job!
Fácil y rápido
by jcguaro on 2015/05/04 15:50
Reservar el carro por esta vía ha sido mucho más rápido y sencillo que mis otras experiencias. Recomendado!
Useless.
by DasPork on 2015/04/20 02:22
Crashes whenever menu is selected.
Pésima
by Chugi76 on 2015/03/23 04:13
Que aplicación más mala!!
Mr
by Gargunn on 2015/03/23 03:09
Had trouble due to the credit card company thinking it was suspicious. Although we had called earlier to notify them of our trip they still would not let the transaction through. Once we called the credit card again they cleared the purchase and it went smoothly
Broken
by nelagnavretep on 2015/03/15 10:18
Crashes immediately when I hit menu.
Unusable
by eclipsoid on 2015/02/16 20:46
I just got error messages from the server. This is even worse than their mobile website. Search functions are inert. DOA.
FAIL
by georgejones77 on 2014/09/23 21:58
App fails immediately upon launch. Totally useless.
Constatntly crashes ...
by Aqeggfjvdtvdh on 2014/09/06 17:37
App crashes at the beginning
Incomplete
by johneddy on 2013/10/27 02:43
It will only register reservations made from your mobile device. Not helpful in keeping track of your business with Eurocar.
Seriously
by Bluberblub666 on 2013/09/24 01:30
Even though the app asks me to enter my Europcar ID and password it does not let me access or even see reservations I made on my PC! What a joke.
Consolidated view of all reservation
by Fritz-K on 2013/09/06 21:30
Does not allow you to view reservations made via computer, only via iPhone. App should allow consolidated views of all reservations.
Good
by Turki.B on 2013/09/01 21:15
Easy
Very easy and intuitive to use
by Stephane L on 2013/08/18 08:12
Switch between screens in keeping the data entered.
خطوات قليلة و بسيطة
by Al ahsa on 2013/08/14 06:32
تنقل سهل خلال التطبيق لكن لا يتيح فرصة اختيار و ترقية نوع التأمين
Great tool
by The Viper buff on 2013/08/08 16:34
Very efficient booking app. It should however clearly itemize the applying conditions for theft, vandalism and accident and esspecially the deductable for your particular contract ID for that country before you confirm your reservation.
Great App
by Khalid snfoor on 2013/07/19 03:21
Simple and efficient to use
Easy and useful
by Nasser11 on 2013/07/05 12:01
Good choices and good price
Worst app ever
by Kaas50 on 2013/06/08 04:15
Unable to search branches, keeps going back to country selection. Not working when searching reservations. Not a simple preview.. Not...
Not helpful
by FF Justice on 2013/04/09 12:24
cannot see the reservations I made online with this app. this is strange. makes the app useless for my travel.
Totally useless.
by xcapade on 2012/12/09 14:25
Doesn't allow me to enter my details, it keeps crashing. Isn't able to find the bookings I made. Don't even bother with this POS app
Useless
by momzxxxooo on 2012/11/05 11:04
After downloading then deleting twice this app still doesn't work. In trying to complete account info it kicks out of the app altogether. Waste my time.
Does the job
by Jollyjennings on 2012/10/13 15:17
Although does read 'underscore' key, so had to use alternative email address.
bien
by actionha on 2012/10/13 01:35
bonne appli
Useless for web reservations
by SpoonKiller on 2012/09/18 04:47
Not sure why, but the small print in this app says that you can only manage bookings made from your mobile... way to think outside the box :/
It's ok
by mhopeng on 2012/09/14 08:20
I find it obnoxious when apps request a ranking.
Needed for iPad as well...
by Ilbranca942 on 2012/09/04 06:40
Room for improvement but effective after all. Does the job.
Très pratique
by GameOver3 site web on 2012/07/17 19:10
Merci beaucoup très pratique
Very good application
by Abdullah marseille on 2012/07/15 16:42
Very good
bonne application
by shahad 1 on 2012/07/15 12:56
Très bonne application merci
super app
by ayoubou01 on 2012/07/14 17:30
Merci bcp pour l'appilitaction,Application tres rapide
Ilysoft
by ilysoft on 2012/07/14 13:41
Très bonne application merci
Great App. Great Company.
by Smart cutie on 2012/06/08 15:35
Very convenient, automatically fills in discount code. Runs the variety of cars. Very easy to use. Cheers!
Mr.
by shubham bansal on 2012/06/03 11:55
This App is very user fruendly. But I have found one major problem in this App i.e we there is no option to cover full damage waiver. The same option is availaible in website.
Don't bother
by Meyermex on 2012/06/03 02:12
The app didn't recognize my account number, then I couldn't navigate to make a reservation. This app does not work
I got a 10% discount
by Zoolookooloogie on 2012/05/30 09:27
Easy to use.
Useless
by Sydney Sailor on 2012/04/09 08:42
Made a booking online and tried to change it with this app. This app couldn't even find my reservation. Total waste of bandwidth.
Do not use this App
by sososo on 2012/02/25 20:06
I made a reservation thru this App, but then I had to cancel the reservation. This was impossible to do thru the App. Now,, the app experience ends here, but not the reservation. Just to indicate how complicated things became; it was also impossible to cancel thru the Europcar website, even though the reservation was listed on my site. I tried the Europcar callcentre, even there it wasn't possible to cancel, although they could see the reservation. They told me I had to call the agency where I was planning to pick up the car, in the morning before the reserved pick-up time. Now this car was reserved to be picked up in Italy at 1030 in the morning… and of course that morning I was on a flight to Italy.. stay away from this app!
Excellent
by 4all2hear on 2020/06/16 09:18
Europcar provides the best rental service experience, both online and offline.
Confusing
by FBF-GVA on 2018/05/16 12:33
I made a car reservation online and downloaded the App so to have a place where to store all the details and of my car booking. On the plus side the App lets you add the details to your calendar. On the negative side the App doesn’t add the booking to Apple Wallet - while it should ad per last update - and, even more bizarre, if I use the App without logging in it finds my booking, if I log in it doesn’t find it and so I can’t store it in my dashboard. Please, fix this as for the rest the App works correctly, at least for me.
Missing options that are available on website
by Omimaatje on 2018/07/08 15:14
App is fairly easy to use but does not integrate will into the iOS ecosystem. I cannot access the previous booking after closing the app, annoying... App also missing options that are available when booking from the Europcar website, most notably the unlimited distance option.
Application not working
by Khalid faisal on 2019/01/16 08:38
The Europcar application not working properly due to all my reservations not been included in my account dashboard which lead to send emails to fix this issue but still the reply does not even close to be fixed. You need to update all issue to deserve a 5 Star
Never worked
by 932144 on 2019/05/29 13:07
Unfortunately the app has never worked. All locations are always closed at whatever time I enter, no matter the location or time. Try to create an account, at the end I always get an error message. Technical error, please try again later. Let me know when you actually have a working app.
This time it worked
by Leon Y on 2019/03/10 11:12
App worked out fine this time. It takes a little getting used to it.
Abuses notifications
by grandgeezer on 2019/04/09 12:43
I was using my phone for navigation when Europcar entirely unprovoked popped up a notification covering my next turn. My phone won't show what it is now, but if you install this app, don't give it notification rights, it clearly can't administrate them.
Nice and easy
by dj Vz on 2019/05/13 21:17
Very smooth process everytime I rent a car through Europcar app
europcar veeeery good👍👍
by moh050675 on 2018/03/08 14:15
The best rental car l like booking in the office🇦🇪
Cannot Create New Account In App
by Joseph Constanty on 2019/01/18 17:46
Unfortunately after three tries at creating an account the app failed to allow me to create a new account. Now going to the web to create an account so I can rent tomorrow. Have a look at this bug on iOS 12.1.2.
Doesn’t work at all
by ViT@L on 2018/09/12 09:41
This app doesn’t work on my iPhone 6S. When I launch it the error appears immediately “Ooops bad request”. Latest updates didn’t fix this issue. Disappointment. (((
Good functionality but spammy
by the_darkroom on 2018/01/21 09:14
Good functional interface but the app spams the user with annoying invitations to rent a car.
Waste of time
by PF4711 on 2018/09/25 12:32
App only shows bookings through the app; even my Europcar status is incorrect; reply from Europcar on questions took weeks and states „...App is not yet capable...“ Competitors do this far more professional...
Needs work
by yuexin on 2019/10/10 19:25
Filters only allow you to select automatic or manual transmission, no other filter categories.
Account Verification Fail
by klmarsh3 on 2019/10/11 22:57
Account Verification seems like a great idea. Except it never works. I’ve wasted way too much time to consider this a “savings”.
iPhone X
by Sulaiman Abdullah on 2018/01/31 14:49
With all these updates, still not supporting iPhone X
All The Fraud and Deceptive Practices Europcar is Known for Now in an App.
by EuroSaver 2019 on 2019/08/24 09:14
You should review the long, documented, and recent history of this company. They are best known for deceptive marketing, excessive charges and outright fraud.
Dr. Sabouni
by Go laas on 2018/11/04 23:01
I like Europcar
Mr
by Gargunn on 2015/03/23 03:09
Had trouble due to the credit card company thinking it was suspicious. Although we had called earlier to notify them of our trip they still would not let the transaction through. Once we called the credit card again they cleared the purchase and it went smoothly
Frustrating, Misleading & False Billing
by spleekster on 2019/03/28 09:10
This app and Europcar failed on 3 counts. I will never use them again if I can help it. 1. The app doesn’t truly let you book the car you want, the picture is just a suggestion and that vehicle may not be there and you have no way to know, or what the company considers an „upgrade“ that they’ll offer you - 2. the location you select may or may not really be open when they say it will be — 3. and watch your credit card for false billing and charges for fuel! My experience started when I wanted to pickup in one town and return in another. The app said this was possible and confirmed by holding the full amount of money on my credit card, but I got a phone call the next day from one location saying they’d be closed. I checked online and it said they actually were open. Maybe they wanted to take a day off, but it screwed up my travel plans and it took several days for them to return the money on my card. Then I booked a Mercedes A Class, and when I got to the alternate location they said nothing was available and they gave me an „upgrade“ of a peugeot station wagon! which was a pitiful comparison and not what I spent the extra money for. In addition they wouldn’t give me a refund for a lower class because I’d booked through the app. Finally, I got a mysterious extra addon charge of 50 euro from Europcar Italy - another country that I was not even in - in addition to the full amount booking through this app. I called customer support which said they’d billed me for a full tank of gas, even though I’d come back with a full tank - and the check-in person marked that I had a full tank and it’s noted in my statement of return! To correct this, I had to email them my gas receipt, and then they’d give me back my money. Total nonsense! All in all, it made me realize I was dealing with a really incompetent company. They need to go back to basic business and business-ethics school and start from scratch. App included.
Do not use this App
by sososo on 2012/02/25 20:06
I made a reservation thru this App, but then I had to cancel the reservation. This was impossible to do thru the App. Now,, the app experience ends here, but not the reservation. Just to indicate how complicated things became; it was also impossible to cancel thru the Europcar website, even though the reservation was listed on my site. I tried the Europcar callcentre, even there it wasn't possible to cancel, although they could see the reservation. They told me I had to call the agency where I was planning to pick up the car, in the morning before the reserved pick-up time. Now this car was reserved to be picked up in Italy at 1030 in the morning… and of course that morning I was on a flight to Italy.. stay away from this app!
Out of their way to help
by Hemi_forte on 2017/07/20 13:53
Europcar always goes out of their way to help us. We've used them now for over twenty years and have never been disappointed with the quality of their cars, the great customer service or prices.
Good efficient app.
by LizStAug on 2015/05/07 00:27
I always rent from Europcar, although they have fewer rental outlets than some of the competitors. But the cars are always good, the prices are reasonable, and the rental process is usually easy. The app is likewise, very easy to use and very clear. Good job!
Simple and fast
by Dimilus on 2015/05/14 21:32
I liked this ap as it was fast and easy to book a car in europe directly from rental company. One of the better aps out there.
Solid App
by Jasonv73 on 2016/05/10 14:53
I like the process of renting a car, very straightforward and the UI flow works well. Things I would like to see: Account creation so that it remembers your prefs and rentals. Apple Wallet integration would be nice too so you have a record of your reservation like an airline.
Great tool
by The Viper buff on 2013/08/08 16:34
Very efficient booking app. It should however clearly itemize the applying conditions for theft, vandalism and accident and esspecially the deductable for your particular contract ID for that country before you confirm your reservation.
Great App! Great Service!
by Flora Sobakinova on 2016/06/21 13:46
This is a really helpful app for car hire in Europe. The customer service that has accompanied the use of the app has been phenomenal. Never disappointed!
Very easy and intuitive to use
by Stephane L on 2013/08/18 08:12
Switch between screens in keeping the data entered.
Best rental car company in Spain
by polvarista on 2016/04/04 12:31
Eurocar has the small Peugeot Partner and Renault Kangoo at a very good price. They are perfect for rolling two bikes into without removing the front wheel. The mobile app works very well.
It helps!
by Mike+7 on 2015/06/18 05:57
Very customer friendly app! I did not find a coverage limits and conditions, it may be my fault. I like the app.
It really comes handy
by Hadi F on 2016/03/25 05:33
Easy to work with, completely practical
Easy to use
by Enbeekay on 2016/07/13 05:00
Good interface. If you're traveling to Europe, Europcar has good deals and a good footprint in the continent.
Easy to use
by Rauckdaddy on 2015/09/15 12:27
I enjoy using this app because it is very user-friendly. I also hardly ever travel to Europe so having an app that works well is a blessing.
Can't book the car
by Vgi-user on 2016/03/01 17:48
It would be a great app if it worked. I constantly get a technical error on the payment screen and cannot book the car. Why are you offering an additional discount if it's impossible to use it?
Does the job
by Jollyjennings on 2012/10/13 15:17
Although does read 'underscore' key, so had to use alternative email address.
Mr.
by shubham bansal on 2012/06/03 11:55
This App is very user fruendly. But I have found one major problem in this App i.e we there is no option to cover full damage waiver. The same option is availaible in website.
App review
by Tiny Gold on 2015/08/29 19:23
Great app. Right to the point and easy to use.
I will not rent from Eropecar ever again
by glennhill on 2016/12/07 16:16
The US on-line service is👎🏽👎🏽miserable; once you land in 👎🏽 Europe they demand two (!2!) different(!) Credit Cards, and at that they are very choosy, 👎🏿for instance refusing 👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿"Maestro"👎🏽which is 👎🏿a Europe-wide Credit Card ! – zero stars, if Apple 👎🏽would let me do it ! 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Consolidated view of all reservation
by Fritz-K on 2013/09/06 21:30
Does not allow you to view reservations made via computer, only via iPhone. App should allow consolidated views of all reservations.
Credit card fraud
by Happymomkg on 2016/08/28 00:50
I rented a car in June at Barcelona airport with Euri car. Now in August I have 3 transactions showing I rented car at Euro Car, which I did not. Euro Car customer service were no help, thank god for credit card customer service.
Useless for web reservations
by SpoonKiller on 2012/09/18 04:47
Not sure why, but the small print in this app says that you can only manage bookings made from your mobile... way to think outside the box :/
Useless piece of junk
by fat_lazy_trader on 2016/05/23 17:50
The app freezes after the first start while loading countries list. Cannot go any further. Happy it was free to download. Did not expect such poor performance from Europcar app.
Easy and fast
by Rbduc on 2016/08/04 22:38
Does exactly what's needed
Easy to use
by KR661 on 2015/08/09 23:49
This is a great app for renting cars in Europe. Easy to use.
Useless
by momzxxxooo on 2012/11/05 11:04
After downloading then deleting twice this app still doesn't work. In trying to complete account info it kicks out of the app altogether. Waste my time.
Needed for iPad as well...
by Ilbranca942 on 2012/09/04 06:40
Room for improvement but effective after all. Does the job.
Buggy to the point of being useless
by highermath on 2016/06/19 20:08
This app crashes, and many of the controls fail to work.
Easy and useful
by Nasser11 on 2013/07/05 12:01
Good choices and good price
I wish I could give negative stars
by Sarah's Jams on 2016/02/28 16:43
If this app works, it's news to me. I get the pop up "technical error try again" only it never resolves. So frustrating, why bother.
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All Versions
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App name
Europcar - Car & Van Hire
Description
Pick up your rental directly from the airport, or anywhere around the world from our 3,800 locations in over 130 countries. With a wide range of vehicles available for rent, Europcar gives you all the freedom and takes away all the hassle. Download the app now, book your car and get on the road! Top 3 reasons to download the app: - Simplest way to search and book a car in just a few seconds, anytime, day or night: ready, set, go! - Fully flexible & digitized journey: with the customized dashboard, retrieve all your upcoming bookings in one place, follow the step-by-step rental guide, and upgrade or modify your booking as you wish - Less paper, more fun and faster access to your vehicle: scan your paperwork, take a selfie, do your online check-in within the app, and get a fast pass to priority service and save time at pick-up or drop-off locations Car and van rental made simple. - Easily find the Europcar rental locations anywhere thanks to maps & directions. - Sort by price, vehicle range - Easily access your last search - Use your company’s negotiated rates within the app - Tailor your car or van rental with our range of extras, such as additional drivers, young driver coverage and protection package. Got a child on board? We've got you covered with a selection of child seats to choose from - View your Privilege loyalty program status Decide which vehicle is right for you. - Choose our 4x4's for an off-road adventure, travel in luxury in a sleek Mercedes or simply explore Europe in the comfort of a Toyota - Moving or need a van for a commercial job? Choose from our wide-ranging fleet of van, truck and cargo vehicles. Rent overnight, one-way or for over 28 days: whatever your job, we suit your needs. Whether you’re traveling for business or pleasure, Europcar makes it easier than ever to find, rent and drive the vehicle that’s right for you. Avoid the paperwork and focus on the journey: download now.
Excellent
by 4all2hear on 2020/06/16 09:18
Europcar provides the best rental service experience, both online and offline.
Account Verification Fail
by klmarsh3 on 2019/10/11 22:57
Account Verification seems like a great idea. Except it never works. I’ve wasted way too much time to consider this a “savings”.
Needs work
by yuexin on 2019/10/10 19:25
Filters only allow you to select automatic or manual transmission, no other filter categories.
All The Fraud and Deceptive Practices Europcar is Known for Now in an App.
by EuroSaver 2019 on 2019/08/24 09:14
You should review the long, documented, and recent history of this company. They are best known for deceptive marketing, excessive charges and outright fraud.
Book elsewhere
by not europcar on 2019/07/10 04:34
Booked through Travelocity and was told their insurance in invalid was then sold unwanted & unneeded insurance which is in contradiction to their code of conduct.
Never worked
by 932144 on 2019/05/29 13:07
Unfortunately the app has never worked. All locations are always closed at whatever time I enter, no matter the location or time. Try to create an account, at the end I always get an error message. Technical error, please try again later. Let me know when you actually have a working app.
Nice and easy
by dj Vz on 2019/05/13 21:17
Very smooth process everytime I rent a car through Europcar app
Abuses notifications
by grandgeezer on 2019/04/09 12:43
I was using my phone for navigation when Europcar entirely unprovoked popped up a notification covering my next turn. My phone won't show what it is now, but if you install this app, don't give it notification rights, it clearly can't administrate them.
Frustrating, Misleading & False Billing
by spleekster on 2019/03/28 09:10
This app and Europcar failed on 3 counts. I will never use them again if I can help it. 1. The app doesn’t truly let you book the car you want, the picture is just a suggestion and that vehicle may not be there and you have no way to know, or what the company considers an „upgrade“ that they’ll offer you - 2. the location you select may or may not really be open when they say it will be — 3. and watch your credit card for false billing and charges for fuel! My experience started when I wanted to pickup in one town and return in another. The app said this was possible and confirmed by holding the full amount of money on my credit card, but I got a phone call the next day from one location saying they’d be closed. I checked online and it said they actually were open. Maybe they wanted to take a day off, but it screwed up my travel plans and it took several days for them to return the money on my card. Then I booked a Mercedes A Class, and when I got to the alternate location they said nothing was available and they gave me an „upgrade“ of a peugeot station wagon! which was a pitiful comparison and not what I spent the extra money for. In addition they wouldn’t give me a refund for a lower class because I’d booked through the app. Finally, I got a mysterious extra addon charge of 50 euro from Europcar Italy - another country that I was not even in - in addition to the full amount booking through this app. I called customer support which said they’d billed me for a full tank of gas, even though I’d come back with a full tank - and the check-in person marked that I had a full tank and it’s noted in my statement of return! To correct this, I had to email them my gas receipt, and then they’d give me back my money. Total nonsense! All in all, it made me realize I was dealing with a really incompetent company. They need to go back to basic business and business-ethics school and start from scratch. App included.
This time it worked
by Leon Y on 2019/03/10 11:12
App worked out fine this time. It takes a little getting used to it.
Cannot Create New Account In App
by Joseph Constanty on 2019/01/18 17:46
Unfortunately after three tries at creating an account the app failed to allow me to create a new account. Now going to the web to create an account so I can rent tomorrow. Have a look at this bug on iOS 12.1.2.
Application not working
by Khalid faisal on 2019/01/16 08:38
The Europcar application not working properly due to all my reservations not been included in my account dashboard which lead to send emails to fix this issue but still the reply does not even close to be fixed. You need to update all issue to deserve a 5 Star
Coupon code?
by lizard abq on 2018/11/11 13:52
The app is great, easy to use. But even though I get emails for 10% off or 20% off there are no codes to put in the coupon code box. Will always book with Europcar because they are reasonable and always serve me well. But I’d like discounts if I can get them! Thanks
Dr. Sabouni
by Go laas on 2018/11/04 23:01
I like Europcar
Waste of time
by PF4711 on 2018/09/25 12:32
App only shows bookings through the app; even my Europcar status is incorrect; reply from Europcar on questions took weeks and states „...App is not yet capable...“ Competitors do this far more professional...
Doesn’t work at all
by ViT@L on 2018/09/12 09:41
This app doesn’t work on my iPhone 6S. When I launch it the error appears immediately “Ooops bad request”. Latest updates didn’t fix this issue. Disappointment. (((
Missing options that are available on website
by Omimaatje on 2018/07/08 15:14
App is fairly easy to use but does not integrate will into the iOS ecosystem. I cannot access the previous booking after closing the app, annoying... App also missing options that are available when booking from the Europcar website, most notably the unlimited distance option.
Confusing
by FBF-GVA on 2018/05/16 12:33
I made a car reservation online and downloaded the App so to have a place where to store all the details and of my car booking. On the plus side the App lets you add the details to your calendar. On the negative side the App doesn’t add the booking to Apple Wallet - while it should ad per last update - and, even more bizarre, if I use the App without logging in it finds my booking, if I log in it doesn’t find it and so I can’t store it in my dashboard. Please, fix this as for the rest the App works correctly, at least for me.
europcar veeeery good👍👍
by moh050675 on 2018/03/08 14:15
The best rental car l like booking in the office🇦🇪
iPhone X
by Sulaiman Abdullah on 2018/01/31 14:49
With all these updates, still not supporting iPhone X
Good functionality but spammy
by the_darkroom on 2018/01/21 09:14
Good functional interface but the app spams the user with annoying invitations to rent a car.
Very good app and very good company
by بوخالد من قطر on 2017/07/27 10:44
⭐️⭐️⭐️⭐️⭐️
Out of their way to help
by Hemi_forte on 2017/07/20 13:53
Europcar always goes out of their way to help us. We've used them now for over twenty years and have never been disappointed with the quality of their cars, the great customer service or prices.
Great
by Miguelai on 2017/07/08 18:24
Great service great price on all their vehicles
Europcar
by Toti611 on 2017/06/26 19:22
Excellent application
Bad!
by BirdDrinker on 2017/03/24 04:07
I second the first comment - the app is bugged and unstable. Would better use something else.
Waste of time and money.
by Met4lgear on 2017/03/19 06:31
This company barely gives you a normal car for a reasonable price. And the app lags very often. On top of that, I don't receive SMS often.
Horrible
by Killbill48 on 2017/01/08 11:18
Does not work
Don't work
by PauloMSR on 2016/12/22 17:45
The app doesn't works
I will not rent from Eropecar ever again
by glennhill on 2016/12/07 16:16
The US on-line service is👎🏽👎🏽miserable; once you land in 👎🏽 Europe they demand two (!2!) different(!) Credit Cards, and at that they are very choosy, 👎🏿for instance refusing 👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿"Maestro"👎🏽which is 👎🏿a Europe-wide Credit Card ! – zero stars, if Apple 👎🏽would let me do it ! 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Go to Europe
by Bwana Dude on 2016/11/12 16:15
Best company for renting a car in Europe
We love Dubai,but
by holyred2000 on 2016/09/15 22:13
Sahar Koytak on September 13, 2016 at 10:06pm wrote: Hello With my all regards all of you! Me and my family are lovers of the best city in the world DUBAI And I visit Dubai at least one time every two months. Me and my two sons were in Dubai last day 28th August. We enjoyed a lot because Dubai is the most enjoyable and most safety city in the world, except its very hot at summer time. But unfortunately last day we took rental car from the Ritz Carlton Hotel that we stayed there. The man who made contract with me at first talk said that: Rent Price is for 160 AED. A day for Mazda 3. We made contract and we paid by credit card. But he took 260+1000 for insurance but the sad thing was The car got stopped in Dubai Mall in the parking area and that damaged car did not work.We had to leave the car there. This is a very terrible thing Because I'm sick of high blood pressure all the mall people wached us.2 hours I cried. Because of that car crisis we paid for limusine (private car)first back to hotel and continue to the airport. We were about 2 ours been late for our flight. We had to buy new 3 tickets. And I was sick I got medical help there. At the and we late for our shift in our jobs. So I just want to complain from this rental car company EUROPCAR made us very bad Service and dishonest behaved. Just took our money and made us sick and waste our time too much. We left from Dubai very bad mood, angry and furious ,sadly memories What could be compensated for it??? Thank for your interest and for taking time with us until the end . with my sincere respects Sahar Shoula Koytak My contact number is 0096650 364 1689 Note: I wrote severel time for a lot of adress,but no one answer to me That have solution 😳
Reliable
by J AMA on 2016/09/14 09:49
Trustable and reliable. I am a frecuent customer since 2000.
Credit card fraud
by Happymomkg on 2016/08/28 00:50
I rented a car in June at Barcelona airport with Euri car. Now in August I have 3 transactions showing I rented car at Euro Car, which I did not. Euro Car customer service were no help, thank god for credit card customer service.
Easy and fast
by Rbduc on 2016/08/04 22:38
Does exactly what's needed
Excellent
by alnasseria on 2016/07/29 08:02
Excellent app and easy to use.
Easy to use
by Enbeekay on 2016/07/13 05:00
Good interface. If you're traveling to Europe, Europcar has good deals and a good footprint in the continent.
Great App! Great Service!
by Flora Sobakinova on 2016/06/21 13:46
This is a really helpful app for car hire in Europe. The customer service that has accompanied the use of the app has been phenomenal. Never disappointed!
Buggy to the point of being useless
by highermath on 2016/06/19 20:08
This app crashes, and many of the controls fail to work.
Useless piece of junk
by fat_lazy_trader on 2016/05/23 17:50
The app freezes after the first start while loading countries list. Cannot go any further. Happy it was free to download. Did not expect such poor performance from Europcar app.
✨🇬🇧✨
by hmana59 on 2016/05/23 14:45
🙂🙂🙂
Solid App
by Jasonv73 on 2016/05/10 14:53
I like the process of renting a car, very straightforward and the UI flow works well. Things I would like to see: Account creation so that it remembers your prefs and rentals. Apple Wallet integration would be nice too so you have a record of your reservation like an airline.
Best rental car company in Spain
by polvarista on 2016/04/04 12:31
Eurocar has the small Peugeot Partner and Renault Kangoo at a very good price. They are perfect for rolling two bikes into without removing the front wheel. The mobile app works very well.
It really comes handy
by Hadi F on 2016/03/25 05:33
Easy to work with, completely practical
Can't book the car
by Vgi-user on 2016/03/01 17:48
It would be a great app if it worked. I constantly get a technical error on the payment screen and cannot book the car. Why are you offering an additional discount if it's impossible to use it?
I wish I could give negative stars
by Sarah's Jams on 2016/02/28 16:43
If this app works, it's news to me. I get the pop up "technical error try again" only it never resolves. So frustrating, why bother.
Stop Nagging and Spamming
by FlannelMan92 on 2016/01/26 09:28
Spammy app asking me to rent a car this weekend! And the when I launch the app, it asks me to review!
Good app
by pseudokris on 2015/11/16 09:37
Clear, simple, and easy to use
Your app crashes on start
by Dr.Bernhardt on 2015/11/14 16:15
The old app was ok but after the last update it crashes at start on an iphone 6s
Crash!
by Bytwerk on 2015/11/12 15:39
The latest version crashes every time I try to open it.
Easy to use
by Rauckdaddy on 2015/09/15 12:27
I enjoy using this app because it is very user-friendly. I also hardly ever travel to Europe so having an app that works well is a blessing.
App review
by Tiny Gold on 2015/08/29 19:23
Great app. Right to the point and easy to use.
Easy to use
by KR661 on 2015/08/09 23:49
This is a great app for renting cars in Europe. Easy to use.
Nice app
by 3m3.B on 2015/07/25 20:37
I advise everyone to see it and try it for cars
No deals
by ORDgirl365 on 2015/07/04 16:32
The website offers free GPS deal but app does not. Why?
Mr
by Eamonn store on 2015/06/19 08:50
Useless. Doesn't recognize my reference and kicks me out of the app constantly Guess I'll just kick back with the wife and 3 kids and wait another hour to deal with a human.
It helps!
by Mike+7 on 2015/06/18 05:57
Very customer friendly app! I did not find a coverage limits and conditions, it may be my fault. I like the app.
Nice app
by Layornworc on 2015/06/06 15:18
Nice app
Awesome
by The Real Big Worm on 2015/05/21 08:27
Awesome
Simple and fast
by Dimilus on 2015/05/14 21:32
I liked this ap as it was fast and easy to book a car in europe directly from rental company. One of the better aps out there.
Good efficient app.
by LizStAug on 2015/05/07 00:27
I always rent from Europcar, although they have fewer rental outlets than some of the competitors. But the cars are always good, the prices are reasonable, and the rental process is usually easy. The app is likewise, very easy to use and very clear. Good job!
Fácil y rápido
by jcguaro on 2015/05/04 15:50
Reservar el carro por esta vía ha sido mucho más rápido y sencillo que mis otras experiencias. Recomendado!
Useless.
by DasPork on 2015/04/20 02:22
Crashes whenever menu is selected.
Pésima
by Chugi76 on 2015/03/23 04:13
Que aplicación más mala!!
Mr
by Gargunn on 2015/03/23 03:09
Had trouble due to the credit card company thinking it was suspicious. Although we had called earlier to notify them of our trip they still would not let the transaction through. Once we called the credit card again they cleared the purchase and it went smoothly
Broken
by nelagnavretep on 2015/03/15 10:18
Crashes immediately when I hit menu.
Unusable
by eclipsoid on 2015/02/16 20:46
I just got error messages from the server. This is even worse than their mobile website. Search functions are inert. DOA.
FAIL
by georgejones77 on 2014/09/23 21:58
App fails immediately upon launch. Totally useless.
Constatntly crashes ...
by Aqeggfjvdtvdh on 2014/09/06 17:37
App crashes at the beginning
Incomplete
by johneddy on 2013/10/27 02:43
It will only register reservations made from your mobile device. Not helpful in keeping track of your business with Eurocar.
Seriously
by Bluberblub666 on 2013/09/24 01:30
Even though the app asks me to enter my Europcar ID and password it does not let me access or even see reservations I made on my PC! What a joke.
Consolidated view of all reservation
by Fritz-K on 2013/09/06 21:30
Does not allow you to view reservations made via computer, only via iPhone. App should allow consolidated views of all reservations.
Good
by Turki.B on 2013/09/01 21:15
Easy
Very easy and intuitive to use
by Stephane L on 2013/08/18 08:12
Switch between screens in keeping the data entered.
خطوات قليلة و بسيطة
by Al ahsa on 2013/08/14 06:32
تنقل سهل خلال التطبيق لكن لا يتيح فرصة اختيار و ترقية نوع التأمين
Great tool
by The Viper buff on 2013/08/08 16:34
Very efficient booking app. It should however clearly itemize the applying conditions for theft, vandalism and accident and esspecially the deductable for your particular contract ID for that country before you confirm your reservation.
Great App
by Khalid snfoor on 2013/07/19 03:21
Simple and efficient to use
Easy and useful
by Nasser11 on 2013/07/05 12:01
Good choices and good price
Worst app ever
by Kaas50 on 2013/06/08 04:15
Unable to search branches, keeps going back to country selection. Not working when searching reservations. Not a simple preview.. Not...
Not helpful
by FF Justice on 2013/04/09 12:24
cannot see the reservations I made online with this app. this is strange. makes the app useless for my travel.
Totally useless.
by xcapade on 2012/12/09 14:25
Doesn't allow me to enter my details, it keeps crashing. Isn't able to find the bookings I made. Don't even bother with this POS app
Useless
by momzxxxooo on 2012/11/05 11:04
After downloading then deleting twice this app still doesn't work. In trying to complete account info it kicks out of the app altogether. Waste my time.
Does the job
by Jollyjennings on 2012/10/13 15:17
Although does read 'underscore' key, so had to use alternative email address.
bien
by actionha on 2012/10/13 01:35
bonne appli
Useless for web reservations
by SpoonKiller on 2012/09/18 04:47
Not sure why, but the small print in this app says that you can only manage bookings made from your mobile... way to think outside the box :/
It's ok
by mhopeng on 2012/09/14 08:20
I find it obnoxious when apps request a ranking.
Needed for iPad as well...
by Ilbranca942 on 2012/09/04 06:40
Room for improvement but effective after all. Does the job.
Très pratique
by GameOver3 site web on 2012/07/17 19:10
Merci beaucoup très pratique
Very good application
by Abdullah marseille on 2012/07/15 16:42
Very good
bonne application
by shahad 1 on 2012/07/15 12:56
Très bonne application merci
super app
by ayoubou01 on 2012/07/14 17:30
Merci bcp pour l'appilitaction,Application tres rapide
Ilysoft
by ilysoft on 2012/07/14 13:41
Très bonne application merci
Great App. Great Company.
by Smart cutie on 2012/06/08 15:35
Very convenient, automatically fills in discount code. Runs the variety of cars. Very easy to use. Cheers!
Mr.
by shubham bansal on 2012/06/03 11:55
This App is very user fruendly. But I have found one major problem in this App i.e we there is no option to cover full damage waiver. The same option is availaible in website.
Don't bother
by Meyermex on 2012/06/03 02:12
The app didn't recognize my account number, then I couldn't navigate to make a reservation. This app does not work
I got a 10% discount
by Zoolookooloogie on 2012/05/30 09:27
Easy to use.
Useless
by Sydney Sailor on 2012/04/09 08:42
Made a booking online and tried to change it with this app. This app couldn't even find my reservation. Total waste of bandwidth.
Do not use this App
by sososo on 2012/02/25 20:06
I made a reservation thru this App, but then I had to cancel the reservation. This was impossible to do thru the App. Now,, the app experience ends here, but not the reservation. Just to indicate how complicated things became; it was also impossible to cancel thru the Europcar website, even though the reservation was listed on my site. I tried the Europcar callcentre, even there it wasn't possible to cancel, although they could see the reservation. They told me I had to call the agency where I was planning to pick up the car, in the morning before the reserved pick-up time. Now this car was reserved to be picked up in Italy at 1030 in the morning… and of course that morning I was on a flight to Italy.. stay away from this app!
Excellent
by 4all2hear on 2020/06/16 09:18
Europcar provides the best rental service experience, both online and offline.
Confusing
by FBF-GVA on 2018/05/16 12:33
I made a car reservation online and downloaded the App so to have a place where to store all the details and of my car booking. On the plus side the App lets you add the details to your calendar. On the negative side the App doesn’t add the booking to Apple Wallet - while it should ad per last update - and, even more bizarre, if I use the App without logging in it finds my booking, if I log in it doesn’t find it and so I can’t store it in my dashboard. Please, fix this as for the rest the App works correctly, at least for me.
Missing options that are available on website
by Omimaatje on 2018/07/08 15:14
App is fairly easy to use but does not integrate will into the iOS ecosystem. I cannot access the previous booking after closing the app, annoying... App also missing options that are available when booking from the Europcar website, most notably the unlimited distance option.
Application not working
by Khalid faisal on 2019/01/16 08:38
The Europcar application not working properly due to all my reservations not been included in my account dashboard which lead to send emails to fix this issue but still the reply does not even close to be fixed. You need to update all issue to deserve a 5 Star
Never worked
by 932144 on 2019/05/29 13:07
Unfortunately the app has never worked. All locations are always closed at whatever time I enter, no matter the location or time. Try to create an account, at the end I always get an error message. Technical error, please try again later. Let me know when you actually have a working app.
This time it worked
by Leon Y on 2019/03/10 11:12
App worked out fine this time. It takes a little getting used to it.
Abuses notifications
by grandgeezer on 2019/04/09 12:43
I was using my phone for navigation when Europcar entirely unprovoked popped up a notification covering my next turn. My phone won't show what it is now, but if you install this app, don't give it notification rights, it clearly can't administrate them.
Nice and easy
by dj Vz on 2019/05/13 21:17
Very smooth process everytime I rent a car through Europcar app
europcar veeeery good👍👍
by moh050675 on 2018/03/08 14:15
The best rental car l like booking in the office🇦🇪
Cannot Create New Account In App
by Joseph Constanty on 2019/01/18 17:46
Unfortunately after three tries at creating an account the app failed to allow me to create a new account. Now going to the web to create an account so I can rent tomorrow. Have a look at this bug on iOS 12.1.2.
Doesn’t work at all
by ViT@L on 2018/09/12 09:41
This app doesn’t work on my iPhone 6S. When I launch it the error appears immediately “Ooops bad request”. Latest updates didn’t fix this issue. Disappointment. (((
Good functionality but spammy
by the_darkroom on 2018/01/21 09:14
Good functional interface but the app spams the user with annoying invitations to rent a car.
Waste of time
by PF4711 on 2018/09/25 12:32
App only shows bookings through the app; even my Europcar status is incorrect; reply from Europcar on questions took weeks and states „...App is not yet capable...“ Competitors do this far more professional...
Needs work
by yuexin on 2019/10/10 19:25
Filters only allow you to select automatic or manual transmission, no other filter categories.
Account Verification Fail
by klmarsh3 on 2019/10/11 22:57
Account Verification seems like a great idea. Except it never works. I’ve wasted way too much time to consider this a “savings”.
iPhone X
by Sulaiman Abdullah on 2018/01/31 14:49
With all these updates, still not supporting iPhone X
All The Fraud and Deceptive Practices Europcar is Known for Now in an App.
by EuroSaver 2019 on 2019/08/24 09:14
You should review the long, documented, and recent history of this company. They are best known for deceptive marketing, excessive charges and outright fraud.
Dr. Sabouni
by Go laas on 2018/11/04 23:01
I like Europcar
Mr
by Gargunn on 2015/03/23 03:09
Had trouble due to the credit card company thinking it was suspicious. Although we had called earlier to notify them of our trip they still would not let the transaction through. Once we called the credit card again they cleared the purchase and it went smoothly
Frustrating, Misleading & False Billing
by spleekster on 2019/03/28 09:10
This app and Europcar failed on 3 counts. I will never use them again if I can help it. 1. The app doesn’t truly let you book the car you want, the picture is just a suggestion and that vehicle may not be there and you have no way to know, or what the company considers an „upgrade“ that they’ll offer you - 2. the location you select may or may not really be open when they say it will be — 3. and watch your credit card for false billing and charges for fuel! My experience started when I wanted to pickup in one town and return in another. The app said this was possible and confirmed by holding the full amount of money on my credit card, but I got a phone call the next day from one location saying they’d be closed. I checked online and it said they actually were open. Maybe they wanted to take a day off, but it screwed up my travel plans and it took several days for them to return the money on my card. Then I booked a Mercedes A Class, and when I got to the alternate location they said nothing was available and they gave me an „upgrade“ of a peugeot station wagon! which was a pitiful comparison and not what I spent the extra money for. In addition they wouldn’t give me a refund for a lower class because I’d booked through the app. Finally, I got a mysterious extra addon charge of 50 euro from Europcar Italy - another country that I was not even in - in addition to the full amount booking through this app. I called customer support which said they’d billed me for a full tank of gas, even though I’d come back with a full tank - and the check-in person marked that I had a full tank and it’s noted in my statement of return! To correct this, I had to email them my gas receipt, and then they’d give me back my money. Total nonsense! All in all, it made me realize I was dealing with a really incompetent company. They need to go back to basic business and business-ethics school and start from scratch. App included.
Do not use this App
by sososo on 2012/02/25 20:06
I made a reservation thru this App, but then I had to cancel the reservation. This was impossible to do thru the App. Now,, the app experience ends here, but not the reservation. Just to indicate how complicated things became; it was also impossible to cancel thru the Europcar website, even though the reservation was listed on my site. I tried the Europcar callcentre, even there it wasn't possible to cancel, although they could see the reservation. They told me I had to call the agency where I was planning to pick up the car, in the morning before the reserved pick-up time. Now this car was reserved to be picked up in Italy at 1030 in the morning… and of course that morning I was on a flight to Italy.. stay away from this app!
Out of their way to help
by Hemi_forte on 2017/07/20 13:53
Europcar always goes out of their way to help us. We've used them now for over twenty years and have never been disappointed with the quality of their cars, the great customer service or prices.
Good efficient app.
by LizStAug on 2015/05/07 00:27
I always rent from Europcar, although they have fewer rental outlets than some of the competitors. But the cars are always good, the prices are reasonable, and the rental process is usually easy. The app is likewise, very easy to use and very clear. Good job!
Simple and fast
by Dimilus on 2015/05/14 21:32
I liked this ap as it was fast and easy to book a car in europe directly from rental company. One of the better aps out there.
Solid App
by Jasonv73 on 2016/05/10 14:53
I like the process of renting a car, very straightforward and the UI flow works well. Things I would like to see: Account creation so that it remembers your prefs and rentals. Apple Wallet integration would be nice too so you have a record of your reservation like an airline.
Great tool
by The Viper buff on 2013/08/08 16:34
Very efficient booking app. It should however clearly itemize the applying conditions for theft, vandalism and accident and esspecially the deductable for your particular contract ID for that country before you confirm your reservation.
Great App! Great Service!
by Flora Sobakinova on 2016/06/21 13:46
This is a really helpful app for car hire in Europe. The customer service that has accompanied the use of the app has been phenomenal. Never disappointed!
Very easy and intuitive to use
by Stephane L on 2013/08/18 08:12
Switch between screens in keeping the data entered.
Best rental car company in Spain
by polvarista on 2016/04/04 12:31
Eurocar has the small Peugeot Partner and Renault Kangoo at a very good price. They are perfect for rolling two bikes into without removing the front wheel. The mobile app works very well.
It helps!
by Mike+7 on 2015/06/18 05:57
Very customer friendly app! I did not find a coverage limits and conditions, it may be my fault. I like the app.
It really comes handy
by Hadi F on 2016/03/25 05:33
Easy to work with, completely practical
Easy to use
by Enbeekay on 2016/07/13 05:00
Good interface. If you're traveling to Europe, Europcar has good deals and a good footprint in the continent.
Easy to use
by Rauckdaddy on 2015/09/15 12:27
I enjoy using this app because it is very user-friendly. I also hardly ever travel to Europe so having an app that works well is a blessing.
Can't book the car
by Vgi-user on 2016/03/01 17:48
It would be a great app if it worked. I constantly get a technical error on the payment screen and cannot book the car. Why are you offering an additional discount if it's impossible to use it?
Does the job
by Jollyjennings on 2012/10/13 15:17
Although does read 'underscore' key, so had to use alternative email address.
Mr.
by shubham bansal on 2012/06/03 11:55
This App is very user fruendly. But I have found one major problem in this App i.e we there is no option to cover full damage waiver. The same option is availaible in website.
App review
by Tiny Gold on 2015/08/29 19:23
Great app. Right to the point and easy to use.
I will not rent from Eropecar ever again
by glennhill on 2016/12/07 16:16
The US on-line service is👎🏽👎🏽miserable; once you land in 👎🏽 Europe they demand two (!2!) different(!) Credit Cards, and at that they are very choosy, 👎🏿for instance refusing 👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿"Maestro"👎🏽which is 👎🏿a Europe-wide Credit Card ! – zero stars, if Apple 👎🏽would let me do it ! 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
Consolidated view of all reservation
by Fritz-K on 2013/09/06 21:30
Does not allow you to view reservations made via computer, only via iPhone. App should allow consolidated views of all reservations.
Credit card fraud
by Happymomkg on 2016/08/28 00:50
I rented a car in June at Barcelona airport with Euri car. Now in August I have 3 transactions showing I rented car at Euro Car, which I did not. Euro Car customer service were no help, thank god for credit card customer service.
Useless for web reservations
by SpoonKiller on 2012/09/18 04:47
Not sure why, but the small print in this app says that you can only manage bookings made from your mobile... way to think outside the box :/
Useless piece of junk
by fat_lazy_trader on 2016/05/23 17:50
The app freezes after the first start while loading countries list. Cannot go any further. Happy it was free to download. Did not expect such poor performance from Europcar app.
Easy and fast
by Rbduc on 2016/08/04 22:38
Does exactly what's needed
Easy to use
by KR661 on 2015/08/09 23:49
This is a great app for renting cars in Europe. Easy to use.
Useless
by momzxxxooo on 2012/11/05 11:04
After downloading then deleting twice this app still doesn't work. In trying to complete account info it kicks out of the app altogether. Waste my time.
Needed for iPad as well...
by Ilbranca942 on 2012/09/04 06:40
Room for improvement but effective after all. Does the job.
Buggy to the point of being useless
by highermath on 2016/06/19 20:08
This app crashes, and many of the controls fail to work.
Easy and useful
by Nasser11 on 2013/07/05 12:01
Good choices and good price
I wish I could give negative stars
by Sarah's Jams on 2016/02/28 16:43
If this app works, it's news to me. I get the pop up "technical error try again" only it never resolves. So frustrating, why bother.
Rating Trends
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All Versions
4.0
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Current Version (5.9.4)
4.0
255 total
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