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App name
new york subway MTA Map
Description
new york subway uses the official mta subway map and includes a helpful transit route planner. With over 10 million downloads worldwide this nyc subway map is free to download and will help you navigate around New York using the subway system. Features: • Official MTA map of the new york subway. • Including all 5 NYC boroughs - Manhattan, Brooklyn, Queens, Bronx and Staten Island. • Easy-to-use transit route planner to get you from A to B on the subway. • Works offline for help even without an internet connection. • Service Status from MTA shows live information about delays with alerts sent straight to your phone. • Countdown Clocks for each subway station to check when the next train is due. • Search for any subway station on the map or find the nearest station to your location from anywhere in New York. • Plan routes to Points of Interest including Empire State Building, New York Botanical Garden and Times Square. • Favorite your routes for quick access when on the move. • If you're visiting New York City for the first time, there's a handy guide in the app filled with helpful travel tips and information. • E & E Alerts show any out of service elevators and escalators as well as an estimate for when they will return to service. • Live Twitter updates from the official NYCT Subway account with helpful transit information. Mapway make transit apps for cities all around the world with over 48 million downloads. If you’re visiting Washington DC, Boston or London make sure you check out our other apps available to download for free in the App Store. Plan. Route. Relax. *Whilst we endeavor that service status notifications are delivered in a timely manner we can’t guarantee this 100% of the time. There may be occasions when this isn’t available due to technical reasons outside of our control. Please note: Continued use of GPS running in the background can dramatically decrease battery life. Join Mapway Apps on Facebook or follow us on Twitter @MapwayApps. We would love to hear from you! new york subway VIP available as an in-app subscription: $3.99 monthly or $9.99 annually, or as a one-off purchase of $23.99. Cancel at any time, for any reason. Payment will be charged to your iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period, at the cost of your chosen price tier. Subscriptions can be managed and auto-renewal may be turned off by going to Account Settings in your iTunes Account. Any unused portion of a free trial period, if offered, will be forfeited when a subscription to that publication is purchased, where applicable. Read our terms in full at mapway.com/terms
Deceiving Purchases by Closing Ads
by NewYorkerM on 2020/08/04 00:34
I give one star to this app because I tapped the screen to close an ad that came up and it charged my account 10 dollars. This is a deceiving practice. Not worth the aggravation. Download MyMTA instead.
Lol
by Chudik420 on 2020/06/13 16:54
I love train
Good but
by krbgodbfjd on 2020/05/29 13:44
I like the app but I want it to show the current service.
The pop up ads are horrible.
by Bushwick to South Slope on 2020/05/09 15:11
The pop ups are obnoxious and always take over your screen/map at the most time sensitive moments, like when a train is pulling into the station and you need to quickly reference.
Immediate video ad
by yapishkahilt on 2020/04/18 03:58
Open the app, see subway lines for half a second, then my podcast cuts out bc a video ad with sound starts at high volume hiding the map. Annnnnnd... delete.
Awesome!
by Edde Edman on 2020/04/09 15:17
This app
Shameless advertisement
by biz_kid on 2020/03/16 02:06
You pull out your phone to check maps on the run, this app forces you watch two video ads back to back for ten seconds. Banner ad is always on and occasional video app pop ups again. Just download another app.
Too many ads
by Mrs.Jonas9162 on 2020/03/13 17:20
Too many ads
Best app! Must have!
by Gsrdedee on 2020/03/09 18:57
We were new to NYC and the subway. This app saved us a bunch of times. Once we could figure the stations signage, using route planner gave us great detailed directions. GET THIS IF YOU ARE NEW TO NYC SUBWAY!!
Too many unclosable ads
by Nims88 on 2020/03/07 22:12
I need this app but I swear to god I lose it every goddamn time I’m rushing on the train or subway and pulling out the phone to check the map when I have seconds to catch a train and one of the OBNOXIOUS ADS POPS UP. Would it KILL your developers to add a goddamn X to the top so I can click out of it when I need to instead of inadvertently opening the goddamn App Store and having to close out of that AND the subway app while I’m still trying to figure out where I need to go while not getting trampled on by other riders?! Seriously eff off with your Sudoku and gambling and Candy Sh*t Game ads.
One particular ad ruins the app
by jlm1967 on 2020/03/07 01:44
They have an ad for a shooter game on this app that when it appears, you can “x” it and you are therefore unable to navigate the nyc subway system when you need to most. I am deleting the app.
I love this
by XPlaneBoeing777 on 2020/03/06 01:53
I love subway trains and I always go on the trains. This app will really help me a lot of getting around places I need to go.
Bad Ads
by w.eatherman on 2020/03/01 16:25
This used to be a decent app but the ads have become very intrusive and actually a little offensive - I don’t want to shoot people in the head just to have access to this app. I deleted the app.
Please stop with the pop up ads!
by where.M.I. on 2020/02/26 20:05
This is a utility app and I would use it more, if I didn’t have an ad served when I’m trying to catch a train. Very poor user experience. Please. Wait at least a minute instead of serving an ad less than 5 seconds after opening. Beyond frustrating!
Great app, not useful at all stations
by Kjb8b9 on 2020/02/26 01:44
Arrival clock information perpetually “not available” at some stops.
Ads are terrible
by jmlchemist on 2020/02/23 00:37
Literally just a pdf and I get constantly attacked with ads. Terrible!
HORRIBLE, JUST LIKE THE MTA
by DGK1956 on 2020/02/21 13:26
As if the NYC subway system ( named WORST IN THE WORLD, by The Guardian in 2019)isn’t insulting enough in it’s complete undependability, filth, stink, insulting weekend service ( when they’re not shoving cattle to their jobs; This lousy app is riddled with advertising which the MTA wants you to pay to remove. And now they have LENGTHENED the time for which an add appears before you are able to wipe the garbage from your screen.
Invasive ads
by saverware on 2020/02/18 20:22
The time delayed ads block my use when it is critically needed. The delays built in to close the ad are so frustrating! Finding something else.
Hi
by funngfsad on 2020/02/17 21:01
👎🏼👎🏼👎🏼👎🏼👎🏼
It’s ok
by krdecker on 2020/02/16 19:53
This app always opens up in queens no matter where you are. I have the latest update and purchase, location services is on. Newest iPhone with latest software
Terrible
by Old_Lace on 2020/02/13 01:56
The ads are terrible.
Ads stop you from getting info on time
by izzy770 on 2020/02/11 16:15
It became almost useless when you need it most. Must wait until at least 2 long ads end once opening the app. The information is precise when available but not always. Very annoying.
Helpful
by Kie151 on 2020/02/07 18:39
Excellent app, hate all the ads
Bad
by Arturo456) on 2020/02/05 21:01
Too many adds showing up at the most inconvenient times
Ads are the most annoying !
by Wes Dixon on 2020/02/05 14:08
This app used to be fantastic but the intrusive nature of the ads are the most annoying I’ve ever experienced. Rating falls from 5 down to 2
Commercial when you don’t need it
by Maksimbatyunin on 2020/02/03 22:48
Most of the time you open the app to quickly double check something.. and right away you’re seeing commercial instead of the map. Long enough to miss your stop
Platforms Keep them clean. . Seniors get reduced fare on the spot
by Frankie boy 44 on 2020/02/03 05:36
RRi
Ads!
by IT at Simons on 2020/01/27 13:09
Right when you need to check something urgently .... ads will pop up and you miss your train !
Intrusive Ads
by DMscrub32 on 2020/01/26 23:39
Extremely annoying and intrusive ads that seem very targeted which makes them all the more annoying. Like no, I’d rather not have a half naked man come up twice while I’m on the subway platform. K thanks.
Games. Ads.
by kookookoala on 2020/01/22 21:54
Why are there games. Super annoying!
Now has timed ads that block map
by tiredofchoosing on 2020/01/19 22:52
Ads used to pop up occasionally. Now you sit for 5 seconds watching— no longer functional when you’re trying desperately to figure out what train to get on. Unacceptable. Switching.
Good app, HORRIBLE ADVERTISING
by LoveLy_Burnout on 2020/01/19 03:05
I really enjoyed this app until each and every time I tried to use it to check the train schedule the “ADS” that popped up are of half naked men advertising some gay hookup app. Not only do I find this stereotyping extremely demeaning but also disgusting that I have to be in public while these targeted ads pop up on my phone. That is not the type of lifestyle I live nor do I appreciate the insinuation. So final thoughts... DONT DOWNLOAD THIS APP. They are more concerned with advertising then they are with you using the actual app. They should be ashamed.
Amazing Fast & Accurate
by Bob O. Detroit on 2020/01/18 15:41
Very impressed. A must for an out of towner. Impressed with the cleanliness of the subway cars too. My M express from jfk Jamaica on Friday was immaculate. The new man from Toronto has sure made a difference. Congratulations!
Watch version really needs a map!
by reviewer121 on 2020/01/18 14:40
Great app but unlike iPhone version it doesn’t have a map which for me is the most important bit.
Way too many ads!!!
by Jol220 on 2020/01/13 18:11
Worst app ever, way to many ads every 5 seconds 🤬
Sorry
by Rich 10 !-) on 2020/01/13 14:24
Get rid of the adds it’s what makes this app trash other wise not a bad app
Unusable advertising bombardment
by Darin S on 2020/01/12 23:31
The app borders on being unusable since it just spams you with fullscreen ads anytime you open it. I don’t have an issue with advertising, but when it hinders your ability to actually use the app then it makes that app pointless. Most people use this app to check the subway map quickly on the train platform to make sure they get on the right train. But anytime you attempt to do so, you have 3 seconds before ads take up the entire screen and block your access to the map. After a period of time the ad allows you to close it, but then a second ad pops up when you do so. By the time it allows you to close that one, the train you were trying to get info on has already come and gone.
Way to many ads
by a soggy waffle on 2020/01/10 02:37
It’s gotten worse
MTA scum
by whichnicknamesarenttaken? on 2020/01/06 18:25
Trash app, you’re bombarded with obnoxious adds filling up the entire screen when you try to see train times last minute. The train times also aren’t organized well, and often are wrong. Changing to the NYC transit app now seems much better
Ads you cannot skip
by Davi106103 on 2020/01/05 22:13
App went from functional to useless, for some reason the various pop ups had no way of being closed.
Worthless.
by piper.dog on 2020/01/05 17:41
The constant ads make this app completely unusable, it is totally worthless. To look up one trip, I had to endure seven ads
Not for the 'on the go' New Yorker
by jack gerritsen on 2020/01/05 14:27
This app does everything right. It helps you plan your routes and shows the status of each line in a nice package. It's so nice, which makes it infuriating that the usefulness of the app is hindered by advertisements that block the entire screen. I don't particularly mind banner advertisements that show up on the ends of the screen, but it's very frustrating to have an ad that you have to wait five seconds before skipping when you need to make a decision in which seconds count. It's come to the point where I dread the thought if opening the app. NYC waits for no one, so don't wait for an ad.
Too many ads.
by dhrifjskrn on 2020/01/04 23:06
I especially don’t like the fact that it opens with an ad causing a delay to get to the map. Sometimes, when you need to jump off or on a train because your route is suddenly changing, this delay can cause a person to miss making the move in time. Very frustrating. This should be a public service. You are already collecting what I consider to be a hefty fee for the service. And whether the cost is an actual additional fee to get rid of the ads, or the loss of help when you need it, it’s obnoxious. A functional, friendly map to help people use that service should not come at an additional cost to the user.
Annoying ads. Deleted.
by Opucek on 2020/01/04 16:44
Terrible update. Very annoying ads.
Ads are disgusting
by Kaybee927 on 2020/01/04 06:35
I have a love/hate relationship w this app. It’s convenient but the advertisements are THE WORSSSTTTTTT! We don’t even have an option to pay the app so we don’t get hit w these ads. It’s so annoying. I’ve had this app for years because there’s no other like it but it’s super annoying
Ads
by dawood88 on 2020/01/04 02:26
Too many ads.
Too many ads
by Xjetjock_PhantomDriver on 2020/01/03 15:46
The ads pop up so frequently, interrupting travel planning, that it makes the app almost worthless.
Terrible ads!
by RiderrrrRick on 2020/01/02 23:56
So annoying. You have to wait through timed ads when you’re in a hurry to catch a train. Nobody who actually uses the subway would design it that way.
Used to be good
by cheidjdehidhwsikdnwsjj on 2019/12/30 19:03
Used it for years until more recently when pop-ads started to emerge. If i need to pull up this map, chances are I need to access some information quickly. For it to interrupt me each time with an ad, then it becomes useless for me. If the ads dont bother you, then its a decent app. I never really needed to use it for any other advanced feature it contains.
Calm down with the ads. Ended up deleting it
by Michaelbaxis on 2019/12/29 19:03
There are so many options and good apps., that one can make a number of choices and get twice the quality service. I understand they have to make money to keep the service going but the ad exposure was so much and so long (while in NCY trying to find your way around) that it pushed me to deleting the app and using the dozen other choices including Google.
Ad spam
by Honza Babarik on 2019/12/29 14:44
Unusable, getting spammed by ads all the freaking time. Especially infuriating when running for a subway and instead of just seeing the map watching the ad when you are in rush. I understand the need to make money, you just are too greedy.
Used to be great
by Smalls98 on 2019/12/29 13:39
Full page ads that pop up multiple times during scrolling. No thanks! Multiple ads in a row as well. Find a better solution, this one is going in the trash.
Annoying ads
by Balaji C on 2019/12/27 22:23
Toooooooo much ads for every minute
way too many ads
by Robert Kraner. on 2019/12/26 22:40
there’s an ad every minute
Free version has become useless
by james john z on 2019/12/26 18:51
An advertisement popping up every 10 seconds .... screw this app deleting
To many ads
by NoSoupforyou on 2019/12/23 17:18
The App is well written but the ads pop up over and over not just the 1st time you open it.
Charge
by Tourist Tom on 2019/12/23 15:10
Every minute the app generates a new commercial. Why not just change 1.50 and forget the commercials. It really make me want to delete the whole app and then you get a great big ZERO!!!
Too many ads
by wickedpowers on 2019/12/23 03:47
While this app provides the maps, it goes into its ads too quickly and the only way to avoid this is to purchase add free.
Free version is almost unusable
by RPI_Grad on 2019/12/22 22:02
I’ve used this app happily for quite a while. I’m familiar with ad-supported apps, but the recent changes to this app have made the free version almost unusable. Just when you’re trying to see something important or time-sensitive, the ads commandeer the entire screen. It’s a really bad user experience, even an for ad-supported app. Perhaps the paid version is great, but since I need this info only when I’m in NYC occasionally, I’ll be deleting this app and using the MTA PDF file.
Ads
by Jacobk0815 on 2019/12/22 16:28
Terrible app, unless you pay for the premium, ads pop up every 5 seconds not allowing you to do anything.
Intrusive ads, find a better ad model
by kram on 2019/12/20 16:50
A full screen pop up that I can’t close, when I need to check the map while on the platform as a train pulls in. Terrible user experience. Find a less intrusive way to run your ads, maybe a longer delay btwn app launch and ad. Something
Ads galore
by Brody4Pres on 2019/12/20 16:13
Add pop up so frequently that the app is almost useless
disgusting ads instead of subway map!
by juleita74 on 2019/12/16 04:16
Their intrusive pop-up ads are just disgusting! I can’t turn off their pop up with music, but I have to watch it! Just uninstalled this program and will never return to it
The
by JRP in NYC on 2019/12/08 21:43
The city that never sleeps unless you work for MTA on Sunday.
Full screen ads?
by heckem on 2019/12/07 14:55
Launched a full screen ad to intercept my click as I panned around in the map. Skeezy
Too many ads
by tmartucciofficial on 2019/12/07 14:29
I would rate it 5 stars if it weren’t for so many ads. It almost made us miss a train because I had to see what train we needed and which route and the train was almost there and an ad appeared.
Ads
by gypsyink on 2019/12/07 02:59
While I understand that the ad revenue helps the app developers, it is complete overkill and makes the ad unusable.
NYC
by scottJ-441234 on 2019/12/06 14:27
Used to be my go to app but now too many pop up ads. I’m done with this app.
Great App
by Chuma2000 on 2019/12/04 21:14
I don’t know what I will do without the app.
Use to be good
by GoogleStinks on 2019/12/03 18:15
This used to be a wonderful subway map. Now if you don’t pay for the up scaled version you get stuck with useless ads that stay on for a long time and that you can’t click off.
Doesn’t reflect service changes....
by Nick10128 on 2019/11/30 17:03
Doesn’t reflect service changes....
Good ride!!
by macrismon on 2019/11/26 18:34
Was very fast!
Great in its simplicity
by Teena214 on 2019/11/26 04:31
Know where you are going? Look on map for location. Hone in on nearby subway stops, and there you go. I love, love, love this app!
Too many ads
by djbnyc77 on 2019/11/24 18:59
There are so many pop up ads the app is almost not usable.
Annoying ads
by AO4202 on 2019/11/24 16:44
Every
App
by hehdmfodndkdm on 2019/11/22 17:49
This app is TThis app
Too many ads
by CycloneGoISUState on 2019/11/21 11:19
Every-time I go on this app, ads pop up.
Annoying
by Kafkask on 2019/11/17 14:33
The map always opens zoomed in on Williamsburg. Not everyone lives there, you know. Not everyone even wants to go to that part of town.
Terrible : No connection to JFK
by extra terre on 2019/11/14 15:12
“Can’t seem to find a route there” was the response I got when I planned a ride to JFK.
Didn’t get what I paid for.
by zzzzzzzzzzz zzzzzzzzzz on 2019/11/13 15:42
I paid $3.99 to get the ads removed but they are still there. Don’t know how to fix it.
Ads at the worst times
by Will Money💵 on 2019/11/12 19:26
It’s really annoying to open this app the moment you need quick directions. For instance when you need to make a transfer after an unexpected train issue. You’re on the platform, looking for quick confirmation before boarding that train before you jump on and the doors close. So you open this app and...oh wait an ad. Train takes off. This has happened to me so many times.
AD AD AD AD!
by Animal B on 2019/11/07 23:17
App was good till they updated it. Now you’re looking at map and suddenly a full page 15 second ad is thrown in your face and it forces you to watch till the end. Deleting app. Google Maps works much better anyway.
Malware
by a..p..................... on 2019/11/04 22:42
Ads and trying to use my location all the time.
Metro
by terscike on 2019/10/26 02:02
How would we be get from A to B without the metro? East, fast and efficient
Too noisy advertisements
by meromero2000 on 2019/10/21 22:09
Advertisers are too noisy. I’ll change to another app.
Waste of money!!!!
by Manimal138 on 2019/10/18 21:24
You buy this app and unlock the features for $20 and it doesn’t have any type of tutorial to teach you how to use it. It doesn’t recognize landmarks of New York City by name you have to use the physical address. You could just use Google Maps for that! Do yourself a favor and just UBER anyway. Subway and transit is so out of touch with technology that it’s almost impossible to decipher unless you live in the City.
Could it be any worse?
by Creole BK on 2019/10/18 04:25
“App” pops up ads when you are trying to figure out if it’s your stop. And then crashes your phone when you try to leave negative reviews. Why don’t star ratings go below one? 🤔
The ads are maddening
by ThirdFloorontheLeft on 2019/10/09 14:40
I used to rely on this app, but recently the pop up ads, with sound, have become too much to deal with. They also hide the “close window” X or move it from one side to the other, so closing the ads becomes a chore. I will be finding a different subway mapping app.
Map needs help
by app skip it on 2019/10/03 12:42
Every time I open this (and I live here so need it for out of way places) an ad pops up and it is really annoying as I’m trying to get somewhere and I can’t close the advertisement. Wastes my time. So I am now going to look for a better subway map or go back to a paper one. Yes, your app stinks.
Too many uncontrollable ads
by JayD_Boston on 2019/09/29 17:32
The ads are terribly interfering, with variably delayed and deceptive ways to skip ads that make it difficult to use and complex to use when under time pressure to catch a train. The fee to avoid ads is unattractive for occasional visitors. Perhaps another business model would be better for these apps — why aren’t the transit authorities paying for this. Or local governments who want people using public transportation ???
Very okay
by uyu_363 on 2019/09/27 18:23
It’s definitely not bad but I can’t stand seeing the ads and having to wait while I’m rushing to the train
Too intrusive monetization
by jarcec on 2019/09/23 14:21
On one side I understand the need to monetize the app, after all nothing is really for free. However the way monetization is introduced into the app is way too intrusive and more often then not interfere with the ability to use the app. Quite frequently the app forces full screen advertisements which on its own isn’t that bad, but coupled with spotty reception in the subway, I found myself very often opening the app and then the app opening full screen advert video and not loading anything due to missing reception. No way to discard the black screen without restarting the app. Making the app basically useless. I would rather recommend to use official MTA app that doesn’t have this problem even though that getting to some aspects (like map) takes few more clicks.
horrible
by BlackJJJ on 2019/09/17 22:49
horrible just like the rails way system
too many ads
by SaraCsIt on 2019/09/14 23:16
And not worth buying when there are apps w no adds. Visiting Nyc for 2 days? This isn't for you.installed, used, deleted.
Rubbish app
by mikegscott on 2019/09/12 03:37
Inaccurate train time, locked all essential function behind paywall and loaded with ads that prevent you to check train status. Just bad as the mta subway system.
Usually helpful
by Crapwontevenletmewriteaname on 2019/09/08 19:44
But the one time you actually need it, the app doesn’t work. Tells you wrong info. Either doesn’t update often or no one actually works on this app. So annoying. Very late now. Deleting this worthless app.
Pop Up Ads
by MNYC13 on 2019/09/06 14:46
App is great but these annoying ads for games kills the vibe and a waste of time when trying to use the map
Un consejo.
by Estacion de tren importante on 2019/09/01 04:16
seria mucho más eficiente si cuando buscas una dirección o una estación del tren nos diría que trenes exactamente tenemos que tomar para llegar a esa estación no que tren pasa en esa estación exactamente. Así podríamos saber que trenes tenemos que tomar para llegar a la estación del tren que va a la estación que necesitas.👏🏻
Fix the sound on ads
by Jrmyp85 on 2019/08/30 19:33
If I am listening to music and one of your ads plays, my music stops entirely. It should resume automatically after I close the ad. This is horrible, please fix this ASAP
Great help for visitors
by hockeygirl634 on 2017/10/11 03:47
As out of Towners visiting NJ and NYC from out of state we were very thankful for the great service we experienced with NYC METRO. We purchased tickets in the Port Authority and with visitor info maps were able to quickly find routes, determine arrival times, etc. Sometimes it was difficult to know if we were in the right side of the platform, but after a few close calls we learned to see where the line ran and looked for those stops. Other riders were kind when we asked questions. The trains were usually very prompt. We didn't wait long at any time of day or night. When a car was full, we could easily wait for another. Having connections to the NJ bus and centrally located stops made our travels easy and saved some on our walking. In late night returns and after large entertainment events, I was grateful to see an obvious police presence. On the trains I was impressed with how clean the cars were, comfortable and well sir-conditioned on hot muggy days. Many cars had boards displaying the line and upcoming stops. Other riders were polite, helpful to each other. Looking forward to my next visit. K B.
Missing important info
by Seaweedflow on 2017/10/26 17:53
Good map that’s available offline. It’s very useful. I used to have notifications on but it became useless as there are only a few timeframes for notification that you can choose (I find that I get way too many for way too long...even though you only need it just 1 hr before you leave) and the notification itself is not specific about what the change in service is. Not helpful. And I found out that throughout using this app over a couple of years, it doesn’t let you know any weekend service changes - such as trains not running at all or skipping certain stations. This is a different type of notification aside from the usual incident/delay type of service change and it’s somehow hard to know unless you go to a specific page on the MTA website or go to the station to see notice flyers stuck on the wall. I dunno... but I get really annoyed when I go take the train and the train station itself is shut down at the same time it shows “good service” on this app. Now I have to either walk to another line/station and/or rearrange my whole transportation so I’m probably gonna be late for 30 mins.. Hopefully in the future this app can include such important info so we don’t get the run around from MTA so much as we do now.
New York Subway Map
by D. Hill on 2018/10/03 12:03
This is a great application for those who use the NYC subway regularly or even if you are new to the system. First the app is well designed allowing users to easily bounce from section to section with a simple tap to the top pop up menu. The app covers all the basics whether you want to create a route, save a train line as a favorite, look up the latest alerts, and navigate the subway map. The app not only covers the essentials but provides extras such as an included New York City Guide that allows users to read up on all the facets of the city whether it be the attractions, or the infrastructure services that help guide the public in their daily lives. It is all included in the guide. The app also gives users a choice in whether they want a ad free experience or a premium version in which you can avoid them. This is highly recommended app for NYC travelers in general whether you use the subway a lot or not.
Good except at the last/first stop
by TR Engineer on 2017/09/14 22:06
The app is great and usually very accurate with the train times when I am coming home from work. However, the app seems to have an issue with dictating southbound train times at the final stop (terminal) of the train I take. I take the 5 train from and to Eastchester-Dyre Avenue. Whenever I select this station it only shows northbound trains but never southbound ones. I wouldn't mind if it only showed southbound trains because those are the ones leaving the station. Other than this issue the app has been great and very useful to my daily commute.
First time reviewing an app...
by daves first review of an app on 2019/06/21 00:42
...and I’ve come because this app has finally motivated me to take even more time out of my day to warn the masses that this thing is a complete and utter fail. You have one job to do. Show the subway map. When I’m rolling up to an unfamiliar subway stop, I unearth this unholy thing to quickly find a transfer or express train. And it makes you WAIT for inane amounts of time by displaying a full page advertisement. And while you’re clicking around trying to find out how to X out of the thing, or waiting for the video ad to finish, that last minute subway knowledge you needed sails away. And you wail. Well I ain’t wailing for the benefit of my co-commuters anymore. I’m wailing to the masses via the ratings board. And it feels good. Don’t use this crap. Not until they figure out how to put an ad in the bottom of the map screen, or anywhere that isn’t obscuring the information you need. Boom.
Use Google instead this app will only make you hate this app
by NYfirstmer on 2019/05/04 03:55
Went to NY for first time. App DOES give you very accurate info on the trains, but does not track walking movement well at all which is essential to find the right platform to get on a train in the first place. And does not tell you which side of track to be on. Hardest part was finding where to catch a train, and since the app didn’t track waking well or have a directional pointer to show which way you’re headed as you move your phone, it often had us going back and forth changing direction. then when we finally found a platform and got there we’d still have to ask someone if we were on the correct side heading in right direction. Just asking google was much easier and google lets you know exactly what time train is leaving. Good thing is NYers were the MOST helpful people in the world.
Old timer
by M.Macy on 2018/04/30 16:03
Had not been in NY since I was in my 20's ...now nearly 50 years ago! This app and a paper subway map of the city got me everywhere from Brooklyn to uptown, the battery, you name it, and back to Prospect Park where I was staying with my son for a week. NY is a great town and I had a magnificent time covering it on foot and by subway. This app was invaluable. It made everything so possible to navigate that I often felt Time was delightfully still - and I moving about the city with the confidence of youth. Thank you. M. Macy, artist
Too intrusive monetization
by jarcec on 2019/09/23 14:21
On one side I understand the need to monetize the app, after all nothing is really for free. However the way monetization is introduced into the app is way too intrusive and more often then not interfere with the ability to use the app. Quite frequently the app forces full screen advertisements which on its own isn’t that bad, but coupled with spotty reception in the subway, I found myself very often opening the app and then the app opening full screen advert video and not loading anything due to missing reception. No way to discard the black screen without restarting the app. Making the app basically useless. I would rather recommend to use official MTA app that doesn’t have this problem even though that getting to some aspects (like map) takes few more clicks.
Bad news APP
by woo wee bubba on 2018/05/10 16:48
Doesn’t work well, click on route planner, put Penn Station to destination address and there’s no where to click or tap on submit etc. in order to receive the route or witch subway train to take... Hard to use not user-friendly. ********************************** 2nd review regarding your RESPONSE: thank you for your response. If I knew the station I was going to, I wouldn’t need the APP, ryt? My issue was, I didn’t know which train or train line to take from PENN station. That’s why I used the app in the first place, to find out which train line to use, which stop to get off at. The app could not give me that information. As you stated in your response, it doesn’t work with addresses. Perhaps you could fix that in the future, going forward. Thank you For your initial reply.
Unusable advertising bombardment
by Darin S on 2020/01/12 23:31
The app borders on being unusable since it just spams you with fullscreen ads anytime you open it. I don’t have an issue with advertising, but when it hinders your ability to actually use the app then it makes that app pointless. Most people use this app to check the subway map quickly on the train platform to make sure they get on the right train. But anytime you attempt to do so, you have 3 seconds before ads take up the entire screen and block your access to the map. After a period of time the ad allows you to close it, but then a second ad pops up when you do so. By the time it allows you to close that one, the train you were trying to get info on has already come and gone.
Useful app (ads have become annoying)
by ProfessorHines on 2017/10/20 04:59
This app is my go to when I may need to get around due to unexpected detours on the train or need to plan a different away around an area I may not be familiar with. The ads however have really become the downfall of this app, as before they use to pop up and you could close but each one is a video with audio which you have to wait to close. It didn’t use to be this intrusive. I know ads are needed for funding but the new ad method is going to kill this app. I highly recommend people to pay to have ads removed. You’ll thank me later.
Good enough
by Readin'junkie on 2019/07/10 23:12
I’ve been using this app for at least 3 years and it’s good enough for most things. However, a major annoyance is that it can be hard to plan a route when you’re not sure what the street address of your end stop is. For example, if you’re trying to go to the 23rd street stop on the 1 from 96th street, you can enter your start stop by clicking on it, but then you have to choose your destination from a list that’s like “23rd street / 7th Avenue” or “23rd street / 6th Avenue” or “23rd street / Broadway”. Subway lines don’t nearly follow avenues so it’s annoying to have to try 2 or 3 stations until you find the right one. I have 2 possible solutions: A) the subway line icon should be placed next to the station in the drop down list or B) even better, you can choose BOTH the start and the end station from the map, not a drop down list, when you plan your route. Hope you can improve this feature some time soon!
I was mistaken, app remains superb
by E. Miaru on 2017/12/19 00:05
[previously wrote] "Suddenly I'm getting full-screen pop-ups that are hard to dismiss, in the PAID version. Small update: after I wrote the above, dev. issued an update for iPhone X. Pop-ups are now easier to dismiss, but no less intrusive. Paid users should be limited to only the most discreet ads possible, if any, imo. I added two stars to my orig. rating which I believe is fair. The app is generally very effective and useful." Another update: thanks to the developers I learned that I was only getting ads because I got a new phone and hadn't restored the app fully. Here I thought I'd been betrayed. My apologies to them for being a dunce. Rating amended accordingly.
Addresses don’t work
by I'm John on 2017/11/17 14:52
I can’t believe I paid for this. It’s only barely good for having a subway map. If you don’t know the name of the station you’re going to this app is useless. You can not type in an address and have it give you the nearest station. A waste of money. I’m sorry I paid for the ad free version. They don’t deserve the money, neither do the ad companies! Mapway sent me an email saying that their app can find nearest location but they failed to mention that it doesn’t do point to point. You have to know the subway stop you’re going to for the app to tell you how to get there. WELL if I knew that I wouldn’t need the app in the first place! I’ll stick with Apple Maps and consider the $3’s a donation maybe they can get a clue.
Too many ads.
by dhrifjskrn on 2020/01/04 23:06
I especially don’t like the fact that it opens with an ad causing a delay to get to the map. Sometimes, when you need to jump off or on a train because your route is suddenly changing, this delay can cause a person to miss making the move in time. Very frustrating. This should be a public service. You are already collecting what I consider to be a hefty fee for the service. And whether the cost is an actual additional fee to get rid of the ads, or the loss of help when you need it, it’s obnoxious. A functional, friendly map to help people use that service should not come at an additional cost to the user.
Inaccurate countdown clocks
by JRglendale on 2018/05/31 14:39
App is decent. Service statuses seem to be fairly accurate, however the countdown clocks always seem to be missing the closest train. For example, the countdown clock will say the next train is 8 mins away, when really the next train is 3 mins away. There may be one 8 mins away, but the most important info, the next closest train, isn’t always on there. This makes trying to time transfers to/from express trains difficult and often leads me to not even check the countdown clocks on the app or open the app because it’s not correct and/or missing train arrivals. So what’s the point of the countdown clocks if they’re not correct?
Not for the 'on the go' New Yorker
by jack gerritsen on 2020/01/05 14:27
This app does everything right. It helps you plan your routes and shows the status of each line in a nice package. It's so nice, which makes it infuriating that the usefulness of the app is hindered by advertisements that block the entire screen. I don't particularly mind banner advertisements that show up on the ends of the screen, but it's very frustrating to have an ad that you have to wait five seconds before skipping when you need to make a decision in which seconds count. It's come to the point where I dread the thought if opening the app. NYC waits for no one, so don't wait for an ad.
New ads make this unusable
by totaljunkstuff on 2019/01/12 15:24
Do not download - app used to be good, then they started full page ads that load when you open the app ... which was OK as they could be closed quickly. Why this matters: when you go to look at a map you often only have a few seconds before your potential train arrives - the info needs to be quickly accessible or you’ll literally make a bad transit choice costing you time and frustration. New video ads are now displaying and can’t be closed for a long period of time making this app essentially useless - it’s faster to load a nyc map PDF in the pdf reader
Good, but dropping due to the obnoxious ADS!
by amberfrances23 on 2018/08/30 14:25
This is a pretty decent app for navigating the NYC subway system. The time clocks are usually correct, or close enough. But the advertisements have become increasingly obnoxious and intrusive. Checking the updated train time while in transit or transferring has become pointless because you are now forced to sit through a 10-15 second ad before you can close the ad out and get on with the train time. The train time you get a glimpse of before the ad pops up is not live. This app is not worth it in my opinion.
Is the App really worth the annoyance?
by transit-toe on 2018/07/23 11:33
I understand that for an App to be profitable it needs to sell advertising. That’s fine and dandy however when the advertising cannot be readily closed to actually use the App, it becomes useless. There have been many instances where information was needed immediately to make an informed decision and was blocked by advertising that could not be closed. Put it to you this way......., I will be looking at OTHER Apps.
Ads absolutely kill it
by SenseiTse on 2019/01/19 05:01
If you need to access the map quickly (for example to check if you can transfer to a different line at a particular station) you’ll get hit with an annoying ad that lasts longer than the time it would take to get up and look at the map on the train itself (or to pull up a saved picture of the subway system). If you’re wearing headphones, they’ll also kill your music and possibly your ears as some are very loud. If you’re from out of town and planning your trip in advance and are not worried about urgency, you might as well use google maps.
Could be good, but annoying design
by paulraphael on 2018/06/22 01:11
The app nags you about notifications being turned off unless you have every notification option turned on. This is just terrible. I don’t want them all turned on. Leave me alone. It also shows ads in a deliberately intrusive way. A full screen ad comes on right when you need to use the app, and there’s a little my pause before you can dismiss it. I can be enticed into paying for a good app but will not be BULLIED into paying for a hostile one. Another developer that hates its users.
Do not use
by Brooklyn Meditator on 2018/09/29 22:01
When planning a route, the app does not take into account things like weekend track work even though elsewhere in the app (as I eventually discovered) it provides info on weekend service status. So while the trip planner said my trip would take 52 minutes, it in fact took 95. I could have driven or taken an Uber for a 45 minute trip, which I know since I’ve driven the route many times in the past, but thought hey why not just take the train. I could have even taken a different train route that would have been much faster. What an counterproductive waste.
Best in class
by mr100percent on 2018/10/06 19:40
I’ve tried multiple subway apps and this one is easily my favorite. It’s simple to use, the map is easy to read and zoom, and tapping on a station brings up options including the countdown clocks. And all this is in the free version. I’m deleting my other subway apps and using this one.
Useful but ads not appreciated.
by Jewel2098 on 2018/10/30 20:30
Very useful to pull up a map quickly... EXCEPT when you’re bombarded by an ad within 1-2 secs and within that timeframe, you’ve missed the train you weren’t sure if you were supposed to take. Especially the AnastasiaDate ad with a scantily clad woman and porn music automatically playing- inappropriate if you pulled up the app at work... deleting this app.
Ads interrupting your emergency search
by เนลดา จารุทวิโชติ on 2018/06/15 15:24
Don’t mind ads but don’t use this when you’re in a rush. As soon as you open the app to the service status right before you can check anything the ad pops, imagine when you’re in a train changing stop and connection is limited platform to platform you trying search and the ad pops then you lost connection again :(( You don’t even get to search anything. A lot of my local New Yorkers friends use the other free apps and they never have problems with ads interrupting.
Ok.
by Shwistch on 2017/10/28 15:59
The map is al I see useful and a map can be obtained anywhere. It needs lots of improvements. Also, the adds should not pop up when you are looking for an address, specially when in a rush. I know thats how they make money, but, think about a better way of advertisement.
NYC subway
by Msnuxoll on 2018/03/30 02:24
Hey! There’s this app called nyc subway. I think this app is great because I love that it has train routes.I recommend that you should get this app only if you need it if you’re riding the M.T.A. -This review was written by my 6 year old son who loves the MTA as well as this app. He was very happy to see your response! Thank you
Bad
by smhwjs on 2019/07/29 03:40
Horrible. Late to reservations because of this app. The app says that it shows when stations have problems but failed to tell us the station I selected was completely closed going down town and there was no info about it until we had crossed through the barrier. Currently doing 40 mins of extra traveling because of this. Re: I kept the app through the week to see if i was just using it wrong and it still has yet to be of use. I am better off just guessing where I’m going.
Used to be worth the ads. Not anymore.
by just another guy in New York on 2018/11/11 21:51
I’m deleting your app. I get that things aren’t free. But all I have ever used your app for was to see the MTA map. And I just had to sit through a 30 second commercial. Banners were fine. A good quick page I could see and close out of was fine. But 30 seconds to see a map that I’m going to just download? Just wanted you to know. Hoping you fix this for other users. I almost missed my train waiting for your ad to complete. The service provided is not worth it.
Good app, HORRIBLE ADVERTISING
by LoveLy_Burnout on 2020/01/19 03:05
I really enjoyed this app until each and every time I tried to use it to check the train schedule the “ADS” that popped up are of half naked men advertising some gay hookup app. Not only do I find this stereotyping extremely demeaning but also disgusting that I have to be in public while these targeted ads pop up on my phone. That is not the type of lifestyle I live nor do I appreciate the insinuation. So final thoughts... DONT DOWNLOAD THIS APP. They are more concerned with advertising then they are with you using the actual app. They should be ashamed.
Free version is almost unusable
by RPI_Grad on 2019/12/22 22:02
I’ve used this app happily for quite a while. I’m familiar with ad-supported apps, but the recent changes to this app have made the free version almost unusable. Just when you’re trying to see something important or time-sensitive, the ads commandeer the entire screen. It’s a really bad user experience, even an for ad-supported app. Perhaps the paid version is great, but since I need this info only when I’m in NYC occasionally, I’ll be deleting this app and using the MTA PDF file.
Life saver
by hate crappy music on 2017/12/24 14:05
Amazing app, that helped out tremendously! The ability to work offline was clutch when we were riding and wanted to continue planning our rides or just see how many stops are ahead. Route planner was great and made traveling a no brainer.
Not bad but could be better
by KKPhil on 2018/05/26 19:05
Please add the letter or number of the train rather than just calling it “the broadway local.” This would be much more helpful to a tourist. The other thing you could do is add in a hyperlink that maps the walking path to the subway station that you need. Other than that, it’s a very helpful app. I would’ve given it 5 stars if it had these 2 features.
Review of NYC Subway
by MTA rider 2019 on 2019/01/15 15:09
Lack of maintenance and management but wasting tax payer and riders money w/o improving renovating to a more efficient 21st Century bullet speed transportation network system. Year by year MTA keep wasting money to do non-efficient lousy maintenance work for an over 100 years old obsolete, out of date transportation system which is comparable to Africa’s 3rd world’s. While other countries are running bullet speed train system to increase efficiency for a 21st Century technology competition!
Waste of money!!!!
by Manimal138 on 2019/10/18 21:24
You buy this app and unlock the features for $20 and it doesn’t have any type of tutorial to teach you how to use it. It doesn’t recognize landmarks of New York City by name you have to use the physical address. You could just use Google Maps for that! Do yourself a favor and just UBER anyway. Subway and transit is so out of touch with technology that it’s almost impossible to decipher unless you live in the City.
Ads ruin this app
by Russt17 on 2018/07/29 17:50
Developers made an enormous mistake allowing interstitial ads on this app. This app is used by commuters who often have mere seconds of internet access in station to decide whether to switch trains before the subway doors close. An interstitial ad with a tiny "x" button, or worse, a countdown until the ad can be closed, makes the app unusable when it's needed most. This would be a great app if not for this glaring oversight.
Ads are a big problem...
by Dennis075 on 2018/06/30 16:01
No problem with the app itself, but ads are very intrusive in the free version. Their loud music will turn off whatever you might have been listening to. You’ll have to wait for a few seconds (again with the loud music) before being able to hit the X to shut down the ad (but if you slightly miss it, your App Store will automatically open...)
Terrible subway app
by Eqvilim on 2018/09/13 14:52
Not at all worth the money for this app. You might as well just google nyc subway map and screenshot it and save yourself the money. Difficult and confusing to use without much functionality. Years ago I used an app itrans nyc which was cheaper with a much better user interface and more functionality. They stopped all work on the app so over the years I’ve had to find a new app. Wish I hadn’t wasted the money on this one.
Worst app due to intrusive advertisements
by Bb10281028 on 2018/12/23 20:24
I usually don’t write reviews and have been using this for some time. It used to be good. Did it’s job. It basically shows MTA map. But everyone you open the app there is a full screen ad with an x on top to close it. When you hit the x another ad open up with another x at a different place. Traveling in NYC sometimes you have to open app quickly to not miss the train and the above mentioned quirks makes it useless.
Not clear when stops are down
by Bhmrck on 2019/02/18 16:14
This app is generally really good-BUT PLEASE MAKE IT CLEAR WHEN I STATION IS DOWN!!! I had to go digging to see if they even mentioned the fact that the 103rd Street stop is closed. All the train times are listed there as if it’s up and running, and all the alerts when clicking on that stop have NOTHING to do with the closure. Super frustrating!!
New York City Subway Map
by Larry Reed on 2018/01/05 16:22
I have found this NYC Map system extremely helpful especially during times when I’am trying to find my way through the city from various locations. Hey, I’ve lived here in Brooklyn since the middle 1990s and it still gets challenging. Great Map and connects..
Ads at the worst times
by Will Money💵 on 2019/11/12 19:26
It’s really annoying to open this app the moment you need quick directions. For instance when you need to make a transfer after an unexpected train issue. You’re on the platform, looking for quick confirmation before boarding that train before you jump on and the doors close. So you open this app and...oh wait an ad. Train takes off. This has happened to me so many times.
Dumb dumb dumb
by Dirty steve sanchez on 2018/04/30 17:13
I got this stupid app when my old subway nyc app shut down. That app allowed you to search for a location and figured out how to go from there. This app will only let you access each station - assuming you already know the whole subway by heart which would mean you don’t need this app anyway. Don’t waste your money. So stupid. Maybe I’m doing it wrong - at which rate this is only a dumb design and not user friendly. Which is slightly less dumb
Ok but not good with weekends
by Ks317 on 2018/03/21 12:02
Interactive map is nice but it doesn’t keep up with service changes on the weekend. The notes about service changes are difficult to understand. If I have to put up with annoying ads popping up at worst times, then I’d at least expect the maps to update with service changes so I don’t have to try to interpret those incomprehensible notes.
Missed Trains
by DJ Andys Candys on 2018/12/30 03:37
This app was great until it started placing pop up ads as soon as you open the app. Not sure how many trains I’ve missed while waiting for the ad to clear. I understand they need to make money, but there has to be a better way. It’s super distracting, inconvenient and a time-such when you’re trying to catch the next ride home, but you have to wait for the ad to end to make sure you’re headed on the current route.
Slow to update changes
by jsisjsnsjaj on 2018/09/28 21:06
This app is good as an interactive map of the subway. But it’s not good if you need real-time info for trip planning. It is slow to update any changes on the trains or stations. Ex: Cathedral Parkway station is still marked as closed even though it reopened a month ago. If you were relying solely on this app to plan a trip you’d be misinformed.
Used to be good
by cheidjdehidhwsikdnwsjj on 2019/12/30 19:03
Used it for years until more recently when pop-ads started to emerge. If i need to pull up this map, chances are I need to access some information quickly. For it to interrupt me each time with an ad, then it becomes useless for me. If the ads dont bother you, then its a decent app. I never really needed to use it for any other advanced feature it contains.
Too many uncontrollable ads
by JayD_Boston on 2019/09/29 17:32
The ads are terribly interfering, with variably delayed and deceptive ways to skip ads that make it difficult to use and complex to use when under time pressure to catch a train. The fee to avoid ads is unattractive for occasional visitors. Perhaps another business model would be better for these apps — why aren’t the transit authorities paying for this. Or local governments who want people using public transportation ???
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App name
new york subway MTA Map
Description
new york subway uses the official mta subway map and includes a helpful transit route planner. With over 10 million downloads worldwide this nyc subway map is free to download and will help you navigate around New York using the subway system. Features: • Official MTA map of the new york subway. • Including all 5 NYC boroughs - Manhattan, Brooklyn, Queens, Bronx and Staten Island. • Easy-to-use transit route planner to get you from A to B on the subway. • Works offline for help even without an internet connection. • Service Status from MTA shows live information about delays with alerts sent straight to your phone. • Countdown Clocks for each subway station to check when the next train is due. • Search for any subway station on the map or find the nearest station to your location from anywhere in New York. • Plan routes to Points of Interest including Empire State Building, New York Botanical Garden and Times Square. • Favorite your routes for quick access when on the move. • If you're visiting New York City for the first time, there's a handy guide in the app filled with helpful travel tips and information. • E & E Alerts show any out of service elevators and escalators as well as an estimate for when they will return to service. • Live Twitter updates from the official NYCT Subway account with helpful transit information. Mapway make transit apps for cities all around the world with over 48 million downloads. If you’re visiting Washington DC, Boston or London make sure you check out our other apps available to download for free in the App Store. Plan. Route. Relax. *Whilst we endeavor that service status notifications are delivered in a timely manner we can’t guarantee this 100% of the time. There may be occasions when this isn’t available due to technical reasons outside of our control. Please note: Continued use of GPS running in the background can dramatically decrease battery life. Join Mapway Apps on Facebook or follow us on Twitter @MapwayApps. We would love to hear from you! new york subway VIP available as an in-app subscription: $3.99 monthly or $9.99 annually, or as a one-off purchase of $23.99. Cancel at any time, for any reason. Payment will be charged to your iTunes Account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current period, at the cost of your chosen price tier. Subscriptions can be managed and auto-renewal may be turned off by going to Account Settings in your iTunes Account. Any unused portion of a free trial period, if offered, will be forfeited when a subscription to that publication is purchased, where applicable. Read our terms in full at mapway.com/terms
Deceiving Purchases by Closing Ads
by NewYorkerM on 2020/08/04 00:34
I give one star to this app because I tapped the screen to close an ad that came up and it charged my account 10 dollars. This is a deceiving practice. Not worth the aggravation. Download MyMTA instead.
Lol
by Chudik420 on 2020/06/13 16:54
I love train
Good but
by krbgodbfjd on 2020/05/29 13:44
I like the app but I want it to show the current service.
The pop up ads are horrible.
by Bushwick to South Slope on 2020/05/09 15:11
The pop ups are obnoxious and always take over your screen/map at the most time sensitive moments, like when a train is pulling into the station and you need to quickly reference.
Immediate video ad
by yapishkahilt on 2020/04/18 03:58
Open the app, see subway lines for half a second, then my podcast cuts out bc a video ad with sound starts at high volume hiding the map. Annnnnnd... delete.
Awesome!
by Edde Edman on 2020/04/09 15:17
This app
Shameless advertisement
by biz_kid on 2020/03/16 02:06
You pull out your phone to check maps on the run, this app forces you watch two video ads back to back for ten seconds. Banner ad is always on and occasional video app pop ups again. Just download another app.
Too many ads
by Mrs.Jonas9162 on 2020/03/13 17:20
Too many ads
Best app! Must have!
by Gsrdedee on 2020/03/09 18:57
We were new to NYC and the subway. This app saved us a bunch of times. Once we could figure the stations signage, using route planner gave us great detailed directions. GET THIS IF YOU ARE NEW TO NYC SUBWAY!!
Too many unclosable ads
by Nims88 on 2020/03/07 22:12
I need this app but I swear to god I lose it every goddamn time I’m rushing on the train or subway and pulling out the phone to check the map when I have seconds to catch a train and one of the OBNOXIOUS ADS POPS UP. Would it KILL your developers to add a goddamn X to the top so I can click out of it when I need to instead of inadvertently opening the goddamn App Store and having to close out of that AND the subway app while I’m still trying to figure out where I need to go while not getting trampled on by other riders?! Seriously eff off with your Sudoku and gambling and Candy Sh*t Game ads.
One particular ad ruins the app
by jlm1967 on 2020/03/07 01:44
They have an ad for a shooter game on this app that when it appears, you can “x” it and you are therefore unable to navigate the nyc subway system when you need to most. I am deleting the app.
I love this
by XPlaneBoeing777 on 2020/03/06 01:53
I love subway trains and I always go on the trains. This app will really help me a lot of getting around places I need to go.
Bad Ads
by w.eatherman on 2020/03/01 16:25
This used to be a decent app but the ads have become very intrusive and actually a little offensive - I don’t want to shoot people in the head just to have access to this app. I deleted the app.
Please stop with the pop up ads!
by where.M.I. on 2020/02/26 20:05
This is a utility app and I would use it more, if I didn’t have an ad served when I’m trying to catch a train. Very poor user experience. Please. Wait at least a minute instead of serving an ad less than 5 seconds after opening. Beyond frustrating!
Great app, not useful at all stations
by Kjb8b9 on 2020/02/26 01:44
Arrival clock information perpetually “not available” at some stops.
Ads are terrible
by jmlchemist on 2020/02/23 00:37
Literally just a pdf and I get constantly attacked with ads. Terrible!
HORRIBLE, JUST LIKE THE MTA
by DGK1956 on 2020/02/21 13:26
As if the NYC subway system ( named WORST IN THE WORLD, by The Guardian in 2019)isn’t insulting enough in it’s complete undependability, filth, stink, insulting weekend service ( when they’re not shoving cattle to their jobs; This lousy app is riddled with advertising which the MTA wants you to pay to remove. And now they have LENGTHENED the time for which an add appears before you are able to wipe the garbage from your screen.
Invasive ads
by saverware on 2020/02/18 20:22
The time delayed ads block my use when it is critically needed. The delays built in to close the ad are so frustrating! Finding something else.
Hi
by funngfsad on 2020/02/17 21:01
👎🏼👎🏼👎🏼👎🏼👎🏼
It’s ok
by krdecker on 2020/02/16 19:53
This app always opens up in queens no matter where you are. I have the latest update and purchase, location services is on. Newest iPhone with latest software
Terrible
by Old_Lace on 2020/02/13 01:56
The ads are terrible.
Ads stop you from getting info on time
by izzy770 on 2020/02/11 16:15
It became almost useless when you need it most. Must wait until at least 2 long ads end once opening the app. The information is precise when available but not always. Very annoying.
Helpful
by Kie151 on 2020/02/07 18:39
Excellent app, hate all the ads
Bad
by Arturo456) on 2020/02/05 21:01
Too many adds showing up at the most inconvenient times
Ads are the most annoying !
by Wes Dixon on 2020/02/05 14:08
This app used to be fantastic but the intrusive nature of the ads are the most annoying I’ve ever experienced. Rating falls from 5 down to 2
Commercial when you don’t need it
by Maksimbatyunin on 2020/02/03 22:48
Most of the time you open the app to quickly double check something.. and right away you’re seeing commercial instead of the map. Long enough to miss your stop
Platforms Keep them clean. . Seniors get reduced fare on the spot
by Frankie boy 44 on 2020/02/03 05:36
RRi
Ads!
by IT at Simons on 2020/01/27 13:09
Right when you need to check something urgently .... ads will pop up and you miss your train !
Intrusive Ads
by DMscrub32 on 2020/01/26 23:39
Extremely annoying and intrusive ads that seem very targeted which makes them all the more annoying. Like no, I’d rather not have a half naked man come up twice while I’m on the subway platform. K thanks.
Games. Ads.
by kookookoala on 2020/01/22 21:54
Why are there games. Super annoying!
Now has timed ads that block map
by tiredofchoosing on 2020/01/19 22:52
Ads used to pop up occasionally. Now you sit for 5 seconds watching— no longer functional when you’re trying desperately to figure out what train to get on. Unacceptable. Switching.
Good app, HORRIBLE ADVERTISING
by LoveLy_Burnout on 2020/01/19 03:05
I really enjoyed this app until each and every time I tried to use it to check the train schedule the “ADS” that popped up are of half naked men advertising some gay hookup app. Not only do I find this stereotyping extremely demeaning but also disgusting that I have to be in public while these targeted ads pop up on my phone. That is not the type of lifestyle I live nor do I appreciate the insinuation. So final thoughts... DONT DOWNLOAD THIS APP. They are more concerned with advertising then they are with you using the actual app. They should be ashamed.
Amazing Fast & Accurate
by Bob O. Detroit on 2020/01/18 15:41
Very impressed. A must for an out of towner. Impressed with the cleanliness of the subway cars too. My M express from jfk Jamaica on Friday was immaculate. The new man from Toronto has sure made a difference. Congratulations!
Watch version really needs a map!
by reviewer121 on 2020/01/18 14:40
Great app but unlike iPhone version it doesn’t have a map which for me is the most important bit.
Way too many ads!!!
by Jol220 on 2020/01/13 18:11
Worst app ever, way to many ads every 5 seconds 🤬
Sorry
by Rich 10 !-) on 2020/01/13 14:24
Get rid of the adds it’s what makes this app trash other wise not a bad app
Unusable advertising bombardment
by Darin S on 2020/01/12 23:31
The app borders on being unusable since it just spams you with fullscreen ads anytime you open it. I don’t have an issue with advertising, but when it hinders your ability to actually use the app then it makes that app pointless. Most people use this app to check the subway map quickly on the train platform to make sure they get on the right train. But anytime you attempt to do so, you have 3 seconds before ads take up the entire screen and block your access to the map. After a period of time the ad allows you to close it, but then a second ad pops up when you do so. By the time it allows you to close that one, the train you were trying to get info on has already come and gone.
Way to many ads
by a soggy waffle on 2020/01/10 02:37
It’s gotten worse
MTA scum
by whichnicknamesarenttaken? on 2020/01/06 18:25
Trash app, you’re bombarded with obnoxious adds filling up the entire screen when you try to see train times last minute. The train times also aren’t organized well, and often are wrong. Changing to the NYC transit app now seems much better
Ads you cannot skip
by Davi106103 on 2020/01/05 22:13
App went from functional to useless, for some reason the various pop ups had no way of being closed.
Worthless.
by piper.dog on 2020/01/05 17:41
The constant ads make this app completely unusable, it is totally worthless. To look up one trip, I had to endure seven ads
Not for the 'on the go' New Yorker
by jack gerritsen on 2020/01/05 14:27
This app does everything right. It helps you plan your routes and shows the status of each line in a nice package. It's so nice, which makes it infuriating that the usefulness of the app is hindered by advertisements that block the entire screen. I don't particularly mind banner advertisements that show up on the ends of the screen, but it's very frustrating to have an ad that you have to wait five seconds before skipping when you need to make a decision in which seconds count. It's come to the point where I dread the thought if opening the app. NYC waits for no one, so don't wait for an ad.
Too many ads.
by dhrifjskrn on 2020/01/04 23:06
I especially don’t like the fact that it opens with an ad causing a delay to get to the map. Sometimes, when you need to jump off or on a train because your route is suddenly changing, this delay can cause a person to miss making the move in time. Very frustrating. This should be a public service. You are already collecting what I consider to be a hefty fee for the service. And whether the cost is an actual additional fee to get rid of the ads, or the loss of help when you need it, it’s obnoxious. A functional, friendly map to help people use that service should not come at an additional cost to the user.
Annoying ads. Deleted.
by Opucek on 2020/01/04 16:44
Terrible update. Very annoying ads.
Ads are disgusting
by Kaybee927 on 2020/01/04 06:35
I have a love/hate relationship w this app. It’s convenient but the advertisements are THE WORSSSTTTTTT! We don’t even have an option to pay the app so we don’t get hit w these ads. It’s so annoying. I’ve had this app for years because there’s no other like it but it’s super annoying
Ads
by dawood88 on 2020/01/04 02:26
Too many ads.
Too many ads
by Xjetjock_PhantomDriver on 2020/01/03 15:46
The ads pop up so frequently, interrupting travel planning, that it makes the app almost worthless.
Terrible ads!
by RiderrrrRick on 2020/01/02 23:56
So annoying. You have to wait through timed ads when you’re in a hurry to catch a train. Nobody who actually uses the subway would design it that way.
Used to be good
by cheidjdehidhwsikdnwsjj on 2019/12/30 19:03
Used it for years until more recently when pop-ads started to emerge. If i need to pull up this map, chances are I need to access some information quickly. For it to interrupt me each time with an ad, then it becomes useless for me. If the ads dont bother you, then its a decent app. I never really needed to use it for any other advanced feature it contains.
Calm down with the ads. Ended up deleting it
by Michaelbaxis on 2019/12/29 19:03
There are so many options and good apps., that one can make a number of choices and get twice the quality service. I understand they have to make money to keep the service going but the ad exposure was so much and so long (while in NCY trying to find your way around) that it pushed me to deleting the app and using the dozen other choices including Google.
Ad spam
by Honza Babarik on 2019/12/29 14:44
Unusable, getting spammed by ads all the freaking time. Especially infuriating when running for a subway and instead of just seeing the map watching the ad when you are in rush. I understand the need to make money, you just are too greedy.
Used to be great
by Smalls98 on 2019/12/29 13:39
Full page ads that pop up multiple times during scrolling. No thanks! Multiple ads in a row as well. Find a better solution, this one is going in the trash.
Annoying ads
by Balaji C on 2019/12/27 22:23
Toooooooo much ads for every minute
way too many ads
by Robert Kraner. on 2019/12/26 22:40
there’s an ad every minute
Free version has become useless
by james john z on 2019/12/26 18:51
An advertisement popping up every 10 seconds .... screw this app deleting
To many ads
by NoSoupforyou on 2019/12/23 17:18
The App is well written but the ads pop up over and over not just the 1st time you open it.
Charge
by Tourist Tom on 2019/12/23 15:10
Every minute the app generates a new commercial. Why not just change 1.50 and forget the commercials. It really make me want to delete the whole app and then you get a great big ZERO!!!
Too many ads
by wickedpowers on 2019/12/23 03:47
While this app provides the maps, it goes into its ads too quickly and the only way to avoid this is to purchase add free.
Free version is almost unusable
by RPI_Grad on 2019/12/22 22:02
I’ve used this app happily for quite a while. I’m familiar with ad-supported apps, but the recent changes to this app have made the free version almost unusable. Just when you’re trying to see something important or time-sensitive, the ads commandeer the entire screen. It’s a really bad user experience, even an for ad-supported app. Perhaps the paid version is great, but since I need this info only when I’m in NYC occasionally, I’ll be deleting this app and using the MTA PDF file.
Ads
by Jacobk0815 on 2019/12/22 16:28
Terrible app, unless you pay for the premium, ads pop up every 5 seconds not allowing you to do anything.
Intrusive ads, find a better ad model
by kram on 2019/12/20 16:50
A full screen pop up that I can’t close, when I need to check the map while on the platform as a train pulls in. Terrible user experience. Find a less intrusive way to run your ads, maybe a longer delay btwn app launch and ad. Something
Ads galore
by Brody4Pres on 2019/12/20 16:13
Add pop up so frequently that the app is almost useless
disgusting ads instead of subway map!
by juleita74 on 2019/12/16 04:16
Their intrusive pop-up ads are just disgusting! I can’t turn off their pop up with music, but I have to watch it! Just uninstalled this program and will never return to it
The
by JRP in NYC on 2019/12/08 21:43
The city that never sleeps unless you work for MTA on Sunday.
Full screen ads?
by heckem on 2019/12/07 14:55
Launched a full screen ad to intercept my click as I panned around in the map. Skeezy
Too many ads
by tmartucciofficial on 2019/12/07 14:29
I would rate it 5 stars if it weren’t for so many ads. It almost made us miss a train because I had to see what train we needed and which route and the train was almost there and an ad appeared.
Ads
by gypsyink on 2019/12/07 02:59
While I understand that the ad revenue helps the app developers, it is complete overkill and makes the ad unusable.
NYC
by scottJ-441234 on 2019/12/06 14:27
Used to be my go to app but now too many pop up ads. I’m done with this app.
Great App
by Chuma2000 on 2019/12/04 21:14
I don’t know what I will do without the app.
Use to be good
by GoogleStinks on 2019/12/03 18:15
This used to be a wonderful subway map. Now if you don’t pay for the up scaled version you get stuck with useless ads that stay on for a long time and that you can’t click off.
Doesn’t reflect service changes....
by Nick10128 on 2019/11/30 17:03
Doesn’t reflect service changes....
Good ride!!
by macrismon on 2019/11/26 18:34
Was very fast!
Great in its simplicity
by Teena214 on 2019/11/26 04:31
Know where you are going? Look on map for location. Hone in on nearby subway stops, and there you go. I love, love, love this app!
Too many ads
by djbnyc77 on 2019/11/24 18:59
There are so many pop up ads the app is almost not usable.
Annoying ads
by AO4202 on 2019/11/24 16:44
Every
App
by hehdmfodndkdm on 2019/11/22 17:49
This app is TThis app
Too many ads
by CycloneGoISUState on 2019/11/21 11:19
Every-time I go on this app, ads pop up.
Annoying
by Kafkask on 2019/11/17 14:33
The map always opens zoomed in on Williamsburg. Not everyone lives there, you know. Not everyone even wants to go to that part of town.
Terrible : No connection to JFK
by extra terre on 2019/11/14 15:12
“Can’t seem to find a route there” was the response I got when I planned a ride to JFK.
Didn’t get what I paid for.
by zzzzzzzzzzz zzzzzzzzzz on 2019/11/13 15:42
I paid $3.99 to get the ads removed but they are still there. Don’t know how to fix it.
Ads at the worst times
by Will Money💵 on 2019/11/12 19:26
It’s really annoying to open this app the moment you need quick directions. For instance when you need to make a transfer after an unexpected train issue. You’re on the platform, looking for quick confirmation before boarding that train before you jump on and the doors close. So you open this app and...oh wait an ad. Train takes off. This has happened to me so many times.
AD AD AD AD!
by Animal B on 2019/11/07 23:17
App was good till they updated it. Now you’re looking at map and suddenly a full page 15 second ad is thrown in your face and it forces you to watch till the end. Deleting app. Google Maps works much better anyway.
Malware
by a..p..................... on 2019/11/04 22:42
Ads and trying to use my location all the time.
Metro
by terscike on 2019/10/26 02:02
How would we be get from A to B without the metro? East, fast and efficient
Too noisy advertisements
by meromero2000 on 2019/10/21 22:09
Advertisers are too noisy. I’ll change to another app.
Waste of money!!!!
by Manimal138 on 2019/10/18 21:24
You buy this app and unlock the features for $20 and it doesn’t have any type of tutorial to teach you how to use it. It doesn’t recognize landmarks of New York City by name you have to use the physical address. You could just use Google Maps for that! Do yourself a favor and just UBER anyway. Subway and transit is so out of touch with technology that it’s almost impossible to decipher unless you live in the City.
Could it be any worse?
by Creole BK on 2019/10/18 04:25
“App” pops up ads when you are trying to figure out if it’s your stop. And then crashes your phone when you try to leave negative reviews. Why don’t star ratings go below one? 🤔
The ads are maddening
by ThirdFloorontheLeft on 2019/10/09 14:40
I used to rely on this app, but recently the pop up ads, with sound, have become too much to deal with. They also hide the “close window” X or move it from one side to the other, so closing the ads becomes a chore. I will be finding a different subway mapping app.
Map needs help
by app skip it on 2019/10/03 12:42
Every time I open this (and I live here so need it for out of way places) an ad pops up and it is really annoying as I’m trying to get somewhere and I can’t close the advertisement. Wastes my time. So I am now going to look for a better subway map or go back to a paper one. Yes, your app stinks.
Too many uncontrollable ads
by JayD_Boston on 2019/09/29 17:32
The ads are terribly interfering, with variably delayed and deceptive ways to skip ads that make it difficult to use and complex to use when under time pressure to catch a train. The fee to avoid ads is unattractive for occasional visitors. Perhaps another business model would be better for these apps — why aren’t the transit authorities paying for this. Or local governments who want people using public transportation ???
Very okay
by uyu_363 on 2019/09/27 18:23
It’s definitely not bad but I can’t stand seeing the ads and having to wait while I’m rushing to the train
Too intrusive monetization
by jarcec on 2019/09/23 14:21
On one side I understand the need to monetize the app, after all nothing is really for free. However the way monetization is introduced into the app is way too intrusive and more often then not interfere with the ability to use the app. Quite frequently the app forces full screen advertisements which on its own isn’t that bad, but coupled with spotty reception in the subway, I found myself very often opening the app and then the app opening full screen advert video and not loading anything due to missing reception. No way to discard the black screen without restarting the app. Making the app basically useless. I would rather recommend to use official MTA app that doesn’t have this problem even though that getting to some aspects (like map) takes few more clicks.
horrible
by BlackJJJ on 2019/09/17 22:49
horrible just like the rails way system
too many ads
by SaraCsIt on 2019/09/14 23:16
And not worth buying when there are apps w no adds. Visiting Nyc for 2 days? This isn't for you.installed, used, deleted.
Rubbish app
by mikegscott on 2019/09/12 03:37
Inaccurate train time, locked all essential function behind paywall and loaded with ads that prevent you to check train status. Just bad as the mta subway system.
Usually helpful
by Crapwontevenletmewriteaname on 2019/09/08 19:44
But the one time you actually need it, the app doesn’t work. Tells you wrong info. Either doesn’t update often or no one actually works on this app. So annoying. Very late now. Deleting this worthless app.
Pop Up Ads
by MNYC13 on 2019/09/06 14:46
App is great but these annoying ads for games kills the vibe and a waste of time when trying to use the map
Un consejo.
by Estacion de tren importante on 2019/09/01 04:16
seria mucho más eficiente si cuando buscas una dirección o una estación del tren nos diría que trenes exactamente tenemos que tomar para llegar a esa estación no que tren pasa en esa estación exactamente. Así podríamos saber que trenes tenemos que tomar para llegar a la estación del tren que va a la estación que necesitas.👏🏻
Fix the sound on ads
by Jrmyp85 on 2019/08/30 19:33
If I am listening to music and one of your ads plays, my music stops entirely. It should resume automatically after I close the ad. This is horrible, please fix this ASAP
Great help for visitors
by hockeygirl634 on 2017/10/11 03:47
As out of Towners visiting NJ and NYC from out of state we were very thankful for the great service we experienced with NYC METRO. We purchased tickets in the Port Authority and with visitor info maps were able to quickly find routes, determine arrival times, etc. Sometimes it was difficult to know if we were in the right side of the platform, but after a few close calls we learned to see where the line ran and looked for those stops. Other riders were kind when we asked questions. The trains were usually very prompt. We didn't wait long at any time of day or night. When a car was full, we could easily wait for another. Having connections to the NJ bus and centrally located stops made our travels easy and saved some on our walking. In late night returns and after large entertainment events, I was grateful to see an obvious police presence. On the trains I was impressed with how clean the cars were, comfortable and well sir-conditioned on hot muggy days. Many cars had boards displaying the line and upcoming stops. Other riders were polite, helpful to each other. Looking forward to my next visit. K B.
Missing important info
by Seaweedflow on 2017/10/26 17:53
Good map that’s available offline. It’s very useful. I used to have notifications on but it became useless as there are only a few timeframes for notification that you can choose (I find that I get way too many for way too long...even though you only need it just 1 hr before you leave) and the notification itself is not specific about what the change in service is. Not helpful. And I found out that throughout using this app over a couple of years, it doesn’t let you know any weekend service changes - such as trains not running at all or skipping certain stations. This is a different type of notification aside from the usual incident/delay type of service change and it’s somehow hard to know unless you go to a specific page on the MTA website or go to the station to see notice flyers stuck on the wall. I dunno... but I get really annoyed when I go take the train and the train station itself is shut down at the same time it shows “good service” on this app. Now I have to either walk to another line/station and/or rearrange my whole transportation so I’m probably gonna be late for 30 mins.. Hopefully in the future this app can include such important info so we don’t get the run around from MTA so much as we do now.
New York Subway Map
by D. Hill on 2018/10/03 12:03
This is a great application for those who use the NYC subway regularly or even if you are new to the system. First the app is well designed allowing users to easily bounce from section to section with a simple tap to the top pop up menu. The app covers all the basics whether you want to create a route, save a train line as a favorite, look up the latest alerts, and navigate the subway map. The app not only covers the essentials but provides extras such as an included New York City Guide that allows users to read up on all the facets of the city whether it be the attractions, or the infrastructure services that help guide the public in their daily lives. It is all included in the guide. The app also gives users a choice in whether they want a ad free experience or a premium version in which you can avoid them. This is highly recommended app for NYC travelers in general whether you use the subway a lot or not.
Good except at the last/first stop
by TR Engineer on 2017/09/14 22:06
The app is great and usually very accurate with the train times when I am coming home from work. However, the app seems to have an issue with dictating southbound train times at the final stop (terminal) of the train I take. I take the 5 train from and to Eastchester-Dyre Avenue. Whenever I select this station it only shows northbound trains but never southbound ones. I wouldn't mind if it only showed southbound trains because those are the ones leaving the station. Other than this issue the app has been great and very useful to my daily commute.
First time reviewing an app...
by daves first review of an app on 2019/06/21 00:42
...and I’ve come because this app has finally motivated me to take even more time out of my day to warn the masses that this thing is a complete and utter fail. You have one job to do. Show the subway map. When I’m rolling up to an unfamiliar subway stop, I unearth this unholy thing to quickly find a transfer or express train. And it makes you WAIT for inane amounts of time by displaying a full page advertisement. And while you’re clicking around trying to find out how to X out of the thing, or waiting for the video ad to finish, that last minute subway knowledge you needed sails away. And you wail. Well I ain’t wailing for the benefit of my co-commuters anymore. I’m wailing to the masses via the ratings board. And it feels good. Don’t use this crap. Not until they figure out how to put an ad in the bottom of the map screen, or anywhere that isn’t obscuring the information you need. Boom.
Use Google instead this app will only make you hate this app
by NYfirstmer on 2019/05/04 03:55
Went to NY for first time. App DOES give you very accurate info on the trains, but does not track walking movement well at all which is essential to find the right platform to get on a train in the first place. And does not tell you which side of track to be on. Hardest part was finding where to catch a train, and since the app didn’t track waking well or have a directional pointer to show which way you’re headed as you move your phone, it often had us going back and forth changing direction. then when we finally found a platform and got there we’d still have to ask someone if we were on the correct side heading in right direction. Just asking google was much easier and google lets you know exactly what time train is leaving. Good thing is NYers were the MOST helpful people in the world.
Old timer
by M.Macy on 2018/04/30 16:03
Had not been in NY since I was in my 20's ...now nearly 50 years ago! This app and a paper subway map of the city got me everywhere from Brooklyn to uptown, the battery, you name it, and back to Prospect Park where I was staying with my son for a week. NY is a great town and I had a magnificent time covering it on foot and by subway. This app was invaluable. It made everything so possible to navigate that I often felt Time was delightfully still - and I moving about the city with the confidence of youth. Thank you. M. Macy, artist
Too intrusive monetization
by jarcec on 2019/09/23 14:21
On one side I understand the need to monetize the app, after all nothing is really for free. However the way monetization is introduced into the app is way too intrusive and more often then not interfere with the ability to use the app. Quite frequently the app forces full screen advertisements which on its own isn’t that bad, but coupled with spotty reception in the subway, I found myself very often opening the app and then the app opening full screen advert video and not loading anything due to missing reception. No way to discard the black screen without restarting the app. Making the app basically useless. I would rather recommend to use official MTA app that doesn’t have this problem even though that getting to some aspects (like map) takes few more clicks.
Bad news APP
by woo wee bubba on 2018/05/10 16:48
Doesn’t work well, click on route planner, put Penn Station to destination address and there’s no where to click or tap on submit etc. in order to receive the route or witch subway train to take... Hard to use not user-friendly. ********************************** 2nd review regarding your RESPONSE: thank you for your response. If I knew the station I was going to, I wouldn’t need the APP, ryt? My issue was, I didn’t know which train or train line to take from PENN station. That’s why I used the app in the first place, to find out which train line to use, which stop to get off at. The app could not give me that information. As you stated in your response, it doesn’t work with addresses. Perhaps you could fix that in the future, going forward. Thank you For your initial reply.
Unusable advertising bombardment
by Darin S on 2020/01/12 23:31
The app borders on being unusable since it just spams you with fullscreen ads anytime you open it. I don’t have an issue with advertising, but when it hinders your ability to actually use the app then it makes that app pointless. Most people use this app to check the subway map quickly on the train platform to make sure they get on the right train. But anytime you attempt to do so, you have 3 seconds before ads take up the entire screen and block your access to the map. After a period of time the ad allows you to close it, but then a second ad pops up when you do so. By the time it allows you to close that one, the train you were trying to get info on has already come and gone.
Useful app (ads have become annoying)
by ProfessorHines on 2017/10/20 04:59
This app is my go to when I may need to get around due to unexpected detours on the train or need to plan a different away around an area I may not be familiar with. The ads however have really become the downfall of this app, as before they use to pop up and you could close but each one is a video with audio which you have to wait to close. It didn’t use to be this intrusive. I know ads are needed for funding but the new ad method is going to kill this app. I highly recommend people to pay to have ads removed. You’ll thank me later.
Good enough
by Readin'junkie on 2019/07/10 23:12
I’ve been using this app for at least 3 years and it’s good enough for most things. However, a major annoyance is that it can be hard to plan a route when you’re not sure what the street address of your end stop is. For example, if you’re trying to go to the 23rd street stop on the 1 from 96th street, you can enter your start stop by clicking on it, but then you have to choose your destination from a list that’s like “23rd street / 7th Avenue” or “23rd street / 6th Avenue” or “23rd street / Broadway”. Subway lines don’t nearly follow avenues so it’s annoying to have to try 2 or 3 stations until you find the right one. I have 2 possible solutions: A) the subway line icon should be placed next to the station in the drop down list or B) even better, you can choose BOTH the start and the end station from the map, not a drop down list, when you plan your route. Hope you can improve this feature some time soon!
I was mistaken, app remains superb
by E. Miaru on 2017/12/19 00:05
[previously wrote] "Suddenly I'm getting full-screen pop-ups that are hard to dismiss, in the PAID version. Small update: after I wrote the above, dev. issued an update for iPhone X. Pop-ups are now easier to dismiss, but no less intrusive. Paid users should be limited to only the most discreet ads possible, if any, imo. I added two stars to my orig. rating which I believe is fair. The app is generally very effective and useful." Another update: thanks to the developers I learned that I was only getting ads because I got a new phone and hadn't restored the app fully. Here I thought I'd been betrayed. My apologies to them for being a dunce. Rating amended accordingly.
Addresses don’t work
by I'm John on 2017/11/17 14:52
I can’t believe I paid for this. It’s only barely good for having a subway map. If you don’t know the name of the station you’re going to this app is useless. You can not type in an address and have it give you the nearest station. A waste of money. I’m sorry I paid for the ad free version. They don’t deserve the money, neither do the ad companies! Mapway sent me an email saying that their app can find nearest location but they failed to mention that it doesn’t do point to point. You have to know the subway stop you’re going to for the app to tell you how to get there. WELL if I knew that I wouldn’t need the app in the first place! I’ll stick with Apple Maps and consider the $3’s a donation maybe they can get a clue.
Too many ads.
by dhrifjskrn on 2020/01/04 23:06
I especially don’t like the fact that it opens with an ad causing a delay to get to the map. Sometimes, when you need to jump off or on a train because your route is suddenly changing, this delay can cause a person to miss making the move in time. Very frustrating. This should be a public service. You are already collecting what I consider to be a hefty fee for the service. And whether the cost is an actual additional fee to get rid of the ads, or the loss of help when you need it, it’s obnoxious. A functional, friendly map to help people use that service should not come at an additional cost to the user.
Inaccurate countdown clocks
by JRglendale on 2018/05/31 14:39
App is decent. Service statuses seem to be fairly accurate, however the countdown clocks always seem to be missing the closest train. For example, the countdown clock will say the next train is 8 mins away, when really the next train is 3 mins away. There may be one 8 mins away, but the most important info, the next closest train, isn’t always on there. This makes trying to time transfers to/from express trains difficult and often leads me to not even check the countdown clocks on the app or open the app because it’s not correct and/or missing train arrivals. So what’s the point of the countdown clocks if they’re not correct?
Not for the 'on the go' New Yorker
by jack gerritsen on 2020/01/05 14:27
This app does everything right. It helps you plan your routes and shows the status of each line in a nice package. It's so nice, which makes it infuriating that the usefulness of the app is hindered by advertisements that block the entire screen. I don't particularly mind banner advertisements that show up on the ends of the screen, but it's very frustrating to have an ad that you have to wait five seconds before skipping when you need to make a decision in which seconds count. It's come to the point where I dread the thought if opening the app. NYC waits for no one, so don't wait for an ad.
New ads make this unusable
by totaljunkstuff on 2019/01/12 15:24
Do not download - app used to be good, then they started full page ads that load when you open the app ... which was OK as they could be closed quickly. Why this matters: when you go to look at a map you often only have a few seconds before your potential train arrives - the info needs to be quickly accessible or you’ll literally make a bad transit choice costing you time and frustration. New video ads are now displaying and can’t be closed for a long period of time making this app essentially useless - it’s faster to load a nyc map PDF in the pdf reader
Good, but dropping due to the obnoxious ADS!
by amberfrances23 on 2018/08/30 14:25
This is a pretty decent app for navigating the NYC subway system. The time clocks are usually correct, or close enough. But the advertisements have become increasingly obnoxious and intrusive. Checking the updated train time while in transit or transferring has become pointless because you are now forced to sit through a 10-15 second ad before you can close the ad out and get on with the train time. The train time you get a glimpse of before the ad pops up is not live. This app is not worth it in my opinion.
Is the App really worth the annoyance?
by transit-toe on 2018/07/23 11:33
I understand that for an App to be profitable it needs to sell advertising. That’s fine and dandy however when the advertising cannot be readily closed to actually use the App, it becomes useless. There have been many instances where information was needed immediately to make an informed decision and was blocked by advertising that could not be closed. Put it to you this way......., I will be looking at OTHER Apps.
Ads absolutely kill it
by SenseiTse on 2019/01/19 05:01
If you need to access the map quickly (for example to check if you can transfer to a different line at a particular station) you’ll get hit with an annoying ad that lasts longer than the time it would take to get up and look at the map on the train itself (or to pull up a saved picture of the subway system). If you’re wearing headphones, they’ll also kill your music and possibly your ears as some are very loud. If you’re from out of town and planning your trip in advance and are not worried about urgency, you might as well use google maps.
Could be good, but annoying design
by paulraphael on 2018/06/22 01:11
The app nags you about notifications being turned off unless you have every notification option turned on. This is just terrible. I don’t want them all turned on. Leave me alone. It also shows ads in a deliberately intrusive way. A full screen ad comes on right when you need to use the app, and there’s a little my pause before you can dismiss it. I can be enticed into paying for a good app but will not be BULLIED into paying for a hostile one. Another developer that hates its users.
Do not use
by Brooklyn Meditator on 2018/09/29 22:01
When planning a route, the app does not take into account things like weekend track work even though elsewhere in the app (as I eventually discovered) it provides info on weekend service status. So while the trip planner said my trip would take 52 minutes, it in fact took 95. I could have driven or taken an Uber for a 45 minute trip, which I know since I’ve driven the route many times in the past, but thought hey why not just take the train. I could have even taken a different train route that would have been much faster. What an counterproductive waste.
Best in class
by mr100percent on 2018/10/06 19:40
I’ve tried multiple subway apps and this one is easily my favorite. It’s simple to use, the map is easy to read and zoom, and tapping on a station brings up options including the countdown clocks. And all this is in the free version. I’m deleting my other subway apps and using this one.
Useful but ads not appreciated.
by Jewel2098 on 2018/10/30 20:30
Very useful to pull up a map quickly... EXCEPT when you’re bombarded by an ad within 1-2 secs and within that timeframe, you’ve missed the train you weren’t sure if you were supposed to take. Especially the AnastasiaDate ad with a scantily clad woman and porn music automatically playing- inappropriate if you pulled up the app at work... deleting this app.
Ads interrupting your emergency search
by เนลดา จารุทวิโชติ on 2018/06/15 15:24
Don’t mind ads but don’t use this when you’re in a rush. As soon as you open the app to the service status right before you can check anything the ad pops, imagine when you’re in a train changing stop and connection is limited platform to platform you trying search and the ad pops then you lost connection again :(( You don’t even get to search anything. A lot of my local New Yorkers friends use the other free apps and they never have problems with ads interrupting.
Ok.
by Shwistch on 2017/10/28 15:59
The map is al I see useful and a map can be obtained anywhere. It needs lots of improvements. Also, the adds should not pop up when you are looking for an address, specially when in a rush. I know thats how they make money, but, think about a better way of advertisement.
NYC subway
by Msnuxoll on 2018/03/30 02:24
Hey! There’s this app called nyc subway. I think this app is great because I love that it has train routes.I recommend that you should get this app only if you need it if you’re riding the M.T.A. -This review was written by my 6 year old son who loves the MTA as well as this app. He was very happy to see your response! Thank you
Bad
by smhwjs on 2019/07/29 03:40
Horrible. Late to reservations because of this app. The app says that it shows when stations have problems but failed to tell us the station I selected was completely closed going down town and there was no info about it until we had crossed through the barrier. Currently doing 40 mins of extra traveling because of this. Re: I kept the app through the week to see if i was just using it wrong and it still has yet to be of use. I am better off just guessing where I’m going.
Used to be worth the ads. Not anymore.
by just another guy in New York on 2018/11/11 21:51
I’m deleting your app. I get that things aren’t free. But all I have ever used your app for was to see the MTA map. And I just had to sit through a 30 second commercial. Banners were fine. A good quick page I could see and close out of was fine. But 30 seconds to see a map that I’m going to just download? Just wanted you to know. Hoping you fix this for other users. I almost missed my train waiting for your ad to complete. The service provided is not worth it.
Good app, HORRIBLE ADVERTISING
by LoveLy_Burnout on 2020/01/19 03:05
I really enjoyed this app until each and every time I tried to use it to check the train schedule the “ADS” that popped up are of half naked men advertising some gay hookup app. Not only do I find this stereotyping extremely demeaning but also disgusting that I have to be in public while these targeted ads pop up on my phone. That is not the type of lifestyle I live nor do I appreciate the insinuation. So final thoughts... DONT DOWNLOAD THIS APP. They are more concerned with advertising then they are with you using the actual app. They should be ashamed.
Free version is almost unusable
by RPI_Grad on 2019/12/22 22:02
I’ve used this app happily for quite a while. I’m familiar with ad-supported apps, but the recent changes to this app have made the free version almost unusable. Just when you’re trying to see something important or time-sensitive, the ads commandeer the entire screen. It’s a really bad user experience, even an for ad-supported app. Perhaps the paid version is great, but since I need this info only when I’m in NYC occasionally, I’ll be deleting this app and using the MTA PDF file.
Life saver
by hate crappy music on 2017/12/24 14:05
Amazing app, that helped out tremendously! The ability to work offline was clutch when we were riding and wanted to continue planning our rides or just see how many stops are ahead. Route planner was great and made traveling a no brainer.
Not bad but could be better
by KKPhil on 2018/05/26 19:05
Please add the letter or number of the train rather than just calling it “the broadway local.” This would be much more helpful to a tourist. The other thing you could do is add in a hyperlink that maps the walking path to the subway station that you need. Other than that, it’s a very helpful app. I would’ve given it 5 stars if it had these 2 features.
Review of NYC Subway
by MTA rider 2019 on 2019/01/15 15:09
Lack of maintenance and management but wasting tax payer and riders money w/o improving renovating to a more efficient 21st Century bullet speed transportation network system. Year by year MTA keep wasting money to do non-efficient lousy maintenance work for an over 100 years old obsolete, out of date transportation system which is comparable to Africa’s 3rd world’s. While other countries are running bullet speed train system to increase efficiency for a 21st Century technology competition!
Waste of money!!!!
by Manimal138 on 2019/10/18 21:24
You buy this app and unlock the features for $20 and it doesn’t have any type of tutorial to teach you how to use it. It doesn’t recognize landmarks of New York City by name you have to use the physical address. You could just use Google Maps for that! Do yourself a favor and just UBER anyway. Subway and transit is so out of touch with technology that it’s almost impossible to decipher unless you live in the City.
Ads ruin this app
by Russt17 on 2018/07/29 17:50
Developers made an enormous mistake allowing interstitial ads on this app. This app is used by commuters who often have mere seconds of internet access in station to decide whether to switch trains before the subway doors close. An interstitial ad with a tiny "x" button, or worse, a countdown until the ad can be closed, makes the app unusable when it's needed most. This would be a great app if not for this glaring oversight.
Ads are a big problem...
by Dennis075 on 2018/06/30 16:01
No problem with the app itself, but ads are very intrusive in the free version. Their loud music will turn off whatever you might have been listening to. You’ll have to wait for a few seconds (again with the loud music) before being able to hit the X to shut down the ad (but if you slightly miss it, your App Store will automatically open...)
Terrible subway app
by Eqvilim on 2018/09/13 14:52
Not at all worth the money for this app. You might as well just google nyc subway map and screenshot it and save yourself the money. Difficult and confusing to use without much functionality. Years ago I used an app itrans nyc which was cheaper with a much better user interface and more functionality. They stopped all work on the app so over the years I’ve had to find a new app. Wish I hadn’t wasted the money on this one.
Worst app due to intrusive advertisements
by Bb10281028 on 2018/12/23 20:24
I usually don’t write reviews and have been using this for some time. It used to be good. Did it’s job. It basically shows MTA map. But everyone you open the app there is a full screen ad with an x on top to close it. When you hit the x another ad open up with another x at a different place. Traveling in NYC sometimes you have to open app quickly to not miss the train and the above mentioned quirks makes it useless.
Not clear when stops are down
by Bhmrck on 2019/02/18 16:14
This app is generally really good-BUT PLEASE MAKE IT CLEAR WHEN I STATION IS DOWN!!! I had to go digging to see if they even mentioned the fact that the 103rd Street stop is closed. All the train times are listed there as if it’s up and running, and all the alerts when clicking on that stop have NOTHING to do with the closure. Super frustrating!!
New York City Subway Map
by Larry Reed on 2018/01/05 16:22
I have found this NYC Map system extremely helpful especially during times when I’am trying to find my way through the city from various locations. Hey, I’ve lived here in Brooklyn since the middle 1990s and it still gets challenging. Great Map and connects..
Ads at the worst times
by Will Money💵 on 2019/11/12 19:26
It’s really annoying to open this app the moment you need quick directions. For instance when you need to make a transfer after an unexpected train issue. You’re on the platform, looking for quick confirmation before boarding that train before you jump on and the doors close. So you open this app and...oh wait an ad. Train takes off. This has happened to me so many times.
Dumb dumb dumb
by Dirty steve sanchez on 2018/04/30 17:13
I got this stupid app when my old subway nyc app shut down. That app allowed you to search for a location and figured out how to go from there. This app will only let you access each station - assuming you already know the whole subway by heart which would mean you don’t need this app anyway. Don’t waste your money. So stupid. Maybe I’m doing it wrong - at which rate this is only a dumb design and not user friendly. Which is slightly less dumb
Ok but not good with weekends
by Ks317 on 2018/03/21 12:02
Interactive map is nice but it doesn’t keep up with service changes on the weekend. The notes about service changes are difficult to understand. If I have to put up with annoying ads popping up at worst times, then I’d at least expect the maps to update with service changes so I don’t have to try to interpret those incomprehensible notes.
Missed Trains
by DJ Andys Candys on 2018/12/30 03:37
This app was great until it started placing pop up ads as soon as you open the app. Not sure how many trains I’ve missed while waiting for the ad to clear. I understand they need to make money, but there has to be a better way. It’s super distracting, inconvenient and a time-such when you’re trying to catch the next ride home, but you have to wait for the ad to end to make sure you’re headed on the current route.
Slow to update changes
by jsisjsnsjaj on 2018/09/28 21:06
This app is good as an interactive map of the subway. But it’s not good if you need real-time info for trip planning. It is slow to update any changes on the trains or stations. Ex: Cathedral Parkway station is still marked as closed even though it reopened a month ago. If you were relying solely on this app to plan a trip you’d be misinformed.
Used to be good
by cheidjdehidhwsikdnwsjj on 2019/12/30 19:03
Used it for years until more recently when pop-ads started to emerge. If i need to pull up this map, chances are I need to access some information quickly. For it to interrupt me each time with an ad, then it becomes useless for me. If the ads dont bother you, then its a decent app. I never really needed to use it for any other advanced feature it contains.
Too many uncontrollable ads
by JayD_Boston on 2019/09/29 17:32
The ads are terribly interfering, with variably delayed and deceptive ways to skip ads that make it difficult to use and complex to use when under time pressure to catch a train. The fee to avoid ads is unattractive for occasional visitors. Perhaps another business model would be better for these apps — why aren’t the transit authorities paying for this. Or local governments who want people using public transportation ???
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