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App name
new york subway MTA Map
Description
new york subway uses the official MTA subway map and includes a helpful transit route planner. With over 10 million downloads worldwide this NYC subway map is free to download and will help you navigate around New York using the subway system. Features: • Official MTA map of the new york subway. • Including all 5 NYC boroughs - Manhattan, Brooklyn, Queens, Bronx and Staten Island. • Easy-to-use transit route planner to get you from A to B on the subway. • Works offline for help even without an internet connection. • Service Status from MTA shows live information about delays with alerts sent straight to your phone. • Countdown Clocks for each subway station to check when the next train is due. • Search for any subway station on the map or find the nearest station to your location from anywhere in New York. • Plan routes to Points of Interest including Empire State Building, New York Botanical Garden and Times Square. • Favorite your routes for quick access when on the move. • If you're visiting New York City for the first time, there's a handy guide in the app filled with helpful travel tips and information. • E & E Alerts show any out of service elevators and escalators as well as an estimate for when they will return to service. • Live Twitter updates from the official NYCT Subway account with helpful transit information. Mapway make transit apps for cities all around the world with over 48 million downloads. If you’re visiting Washington DC, Boston or London make sure you check out our other apps available to download for free in the App Store. Plan. Route. Relax. *Whilst we endeavor that service status notifications are delivered in a timely manner we can’t guarantee this 100% of the time. There may be occasions when this isn’t available due to technical reasons outside of our control. Please note: Continued use of GPS running in the background can dramatically decrease battery life. Join Mapway Apps on Facebook or follow us on Twitter @MapwayApps. We would love to hear from you!
Annoying
by Kafkask on 2019/11/17 14:33
The map always opens zoomed in on Williamsburg. Not everyone lives there, you know. Not everyone even wants to go to that part of town.
Terrible : No connection to JFK
by extra terre on 2019/11/14 15:12
“Can’t seem to find a route there” was the response I got when I planned a ride to JFK.
Didn’t get what I paid for.
by zzzzzzzzzzz zzzzzzzzzz on 2019/11/13 15:42
I paid $3.99 to get the ads removed but they are still there. Don’t know how to fix it.
Ads at the worst times
by Will Money💵 on 2019/11/12 19:26
It’s really annoying to open this app the moment you need quick directions. For instance when you need to make a transfer after an unexpected train issue. You’re on the platform, looking for quick confirmation before boarding that train before you jump on and the doors close. So you open this app and...oh wait an ad. Train takes off. This has happened to me so many times.
AD AD AD AD!
by Animal B on 2019/11/07 23:17
App was good till they updated it. Now you’re looking at map and suddenly a full page 15 second ad is thrown in your face and it forces you to watch till the end. Deleting app. Google Maps works much better anyway.
Malware
by a..p..................... on 2019/11/04 22:42
Ads and trying to use my location all the time.
Metro
by terscike on 2019/10/26 02:02
How would we be get from A to B without the metro? East, fast and efficient
Too noisy advertisements
by meromero2000 on 2019/10/21 22:09
Advertisers are too noisy. I’ll change to another app.
Waste of money!!!!
by Manimal138 on 2019/10/18 21:24
You buy this app and unlock the features for $20 and it doesn’t have any type of tutorial to teach you how to use it. It doesn’t recognize landmarks of New York City by name you have to use the physical address. You could just use Google Maps for that! Do yourself a favor and just UBER anyway. Subway and transit is so out of touch with technology that it’s almost impossible to decipher unless you live in the City.
Could it be any worse?
by Creole BK on 2019/10/18 04:25
“App” pops up ads when you are trying to figure out if it’s your stop. And then crashes your phone when you try to leave negative reviews. Why don’t star ratings go below one? 🤔
The ads are maddening
by ThirdFloorontheLeft on 2019/10/09 14:40
I used to rely on this app, but recently the pop up ads, with sound, have become too much to deal with. They also hide the “close window” X or move it from one side to the other, so closing the ads becomes a chore. I will be finding a different subway mapping app.
Map needs help
by app skip it on 2019/10/03 12:42
Every time I open this (and I live here so need it for out of way places) an ad pops up and it is really annoying as I’m trying to get somewhere and I can’t close the advertisement. Wastes my time. So I am now going to look for a better subway map or go back to a paper one. Yes, your app stinks.
Too many uncontrollable ads
by JayD_Boston on 2019/09/29 17:32
The ads are terribly interfering, with variably delayed and deceptive ways to skip ads that make it difficult to use and complex to use when under time pressure to catch a train. The fee to avoid ads is unattractive for occasional visitors. Perhaps another business model would be better for these apps — why aren’t the transit authorities paying for this. Or local governments who want people using public transportation ???
The information is not accurate
by lollapalooza007 on 2019/09/27 19:26
The information is not accurate
Very okay
by uyu_363 on 2019/09/27 18:23
It’s definitely not bad but I can’t stand seeing the ads and having to wait while I’m rushing to the train
Too intrusive monetization
by jarcec on 2019/09/23 14:21
On one side I understand the need to monetize the app, after all nothing is really for free. However the way monetization is introduced into the app is way too intrusive and more often then not interfere with the ability to use the app. Quite frequently the app forces full screen advertisements which on its own isn’t that bad, but coupled with spotty reception in the subway, I found myself very often opening the app and then the app opening full screen advert video and not loading anything due to missing reception. No way to discard the black screen without restarting the app. Making the app basically useless. I would rather recommend to use official MTA app that doesn’t have this problem even though that getting to some aspects (like map) takes few more clicks.
horrible
by BlackJJJ on 2019/09/17 22:49
horrible just like the rails way system
too many ads
by SaraCsIt on 2019/09/14 23:16
And not worth buying when there are apps w no adds. Visiting Nyc for 2 days? This isn't for you.installed, used, deleted.
Rubbish app
by mikegscott on 2019/09/12 03:37
Inaccurate train time, locked all essential function behind paywall and loaded with ads that prevent you to check train status. Just bad as the mta subway system.
Usually helpful
by Crapwontevenletmewriteaname on 2019/09/08 19:44
But the one time you actually need it, the app doesn’t work. Tells you wrong info. Either doesn’t update often or no one actually works on this app. So annoying. Very late now. Deleting this worthless app.
Pop Up Ads
by MNYC13 on 2019/09/06 14:46
App is great but these annoying ads for games kills the vibe and a waste of time when trying to use the map
Un consejo.
by Estacion de tren importante on 2019/09/01 04:16
seria mucho más eficiente si cuando buscas una dirección o una estación del tren nos diría que trenes exactamente tenemos que tomar para llegar a esa estación no que tren pasa en esa estación exactamente. Así podríamos saber que trenes tenemos que tomar para llegar a la estación del tren que va a la estación que necesitas.👏🏻
Fix the sound on ads
by Jrmyp85 on 2019/08/30 19:33
If I am listening to music and one of your ads plays, my music stops entirely. It should resume automatically after I close the ad. This is horrible, please fix this ASAP
Great app
by Lenni Jelly on 2019/08/29 14:15
It can be a bit confusing at first but it’s a nice app
Dum dum
by bandjoe on 2019/08/25 20:28
We were here visiting and all weekend it was telling us to take 1, 2, 3 yet they were closed for maintenance. Google worked much better. How is that possible if they are not the official MTA app?
Sat night
by tbone1945 on 2019/08/25 00:15
Waiting for 20 min for a subway from port authority to world trade Why?
Address search
by Nolacubfan on 2019/08/22 00:37
Not finding my address as a home address
Annoying
by CC sport on 2019/08/21 23:15
Stop delaying my finding the map with BS announcements & things I need to swipe thru and press before I can see the map! FYI if I am looking at the app chances are I need it right now bc I’m trying to see if an unfamiliar train will get me where I need to go... So, um, thanks- the train left while I was trying to get thru your announcement obstacle course. Missed it!
Ads are dangerous when you need a route
by bad map app on 2019/08/12 17:08
Subway map interrupted by ads that one does not click on. Seriously troublesome for a fast moving city. Find a better map app
Bad
by ALMD02 on 2019/08/10 23:11
This app was not clear and did not give the most direct routes in NYC. My friend I travelled with had a different app that was easier and better at finding routes.
Just checking
by GGissad on 2019/08/09 16:22
This out for trip to NYC in December
Stopped working
by AJ14867375 on 2019/08/07 19:13
Paid for the full version, it stopped working after a short while. The company has ignored my requests for a fix or a refund.
The traveler
by July the star on 2019/08/06 04:35
It been the best!!
Uch
by Jkjdhg on 2019/07/31 16:01
Why the f would i want to sit and wait through video adds when I need to see where to transfer. What a terrible app. The video even froze up my phone once. Just trying to see a map of stops please.
Service updated
by DRXLC on 2019/07/31 02:33
When I check service updates in the morning, every line is OK. But if I want to know what’s gonna happen because of service changes at night, when I come home, nada. You should always post ALL your scheduled service changes at all times.
Bad
by smhwjs on 2019/07/29 03:40
Horrible. Late to reservations because of this app. The app says that it shows when stations have problems but failed to tell us the station I selected was completely closed going down town and there was no info about it until we had crossed through the barrier. Currently doing 40 mins of extra traveling because of this. Re: I kept the app through the week to see if i was just using it wrong and it still has yet to be of use. I am better off just guessing where I’m going.
They started adding ads.....
by yoshi68026 on 2019/07/20 04:04
Guess they wanted to monetize the business... but they started adding ads EXTREMELY UNHELPFUL when i’m trying to figure out what train to take in a split second and there’s a 30 second ad preventing me from seeing the map. Gonna find another app ... good luck with monetizing
Love this app!!!
by Skater Beth on 2019/07/14 02:32
Love the convenience of this app. It comes in handy for even more than transportation info.
Decent app I just hate you guys
by Jin Diesel on 2019/07/14 01:10
That’s all
Just get the MTA pdf map
by unarmed apple on 2019/07/12 05:23
This app me look at four pages of “features” and a trickily worded popup button before showing me the map, while a train pulled into the station, opened up, closed up, and pulled away. So i had to wait 14 minutes for the next one. Thanks, app!
Good enough
by Readin'junkie on 2019/07/10 23:12
I’ve been using this app for at least 3 years and it’s good enough for most things. However, a major annoyance is that it can be hard to plan a route when you’re not sure what the street address of your end stop is. For example, if you’re trying to go to the 23rd street stop on the 1 from 96th street, you can enter your start stop by clicking on it, but then you have to choose your destination from a list that’s like “23rd street / 7th Avenue” or “23rd street / 6th Avenue” or “23rd street / Broadway”. Subway lines don’t nearly follow avenues so it’s annoying to have to try 2 or 3 stations until you find the right one. I have 2 possible solutions: A) the subway line icon should be placed next to the station in the drop down list or B) even better, you can choose BOTH the start and the end station from the map, not a drop down list, when you plan your route. Hope you can improve this feature some time soon!
Full screen video ad while trying to look at the map
by PathCrashes on 2019/07/10 17:40
Glad I didn’t uninstall iTrans NYC!
Ads are invasive and hard to exit.
by Pentelicon on 2019/07/09 13:32
I would be happy to pay to turn them off. How do I do it? Pls help.
Awesome app
by Batman7669 on 2019/07/05 02:55
Awesome app, used it for the first time in NYC and it got us around with no problem at all. Super easy to use, two thumbs up!!!
Helpful but not when I really need it
by Rocco1197 on 2019/07/01 23:02
Way too many annoying ads that take too long to go away, sometimes the train arrives and I need to find out quickly and an ad pops up. Going to delete this and download a nice free picture of the map from google
Location of terminals
by Daddybehr on 2019/06/30 16:49
Can’t find a terminal
App
by mothiy on 2019/06/28 19:25
Very helpful. First time to NYC.
Cant skip ads.
by Tugberkk on 2019/06/24 18:03
There are better free apps that not hits younwith unclickable ads.
First time reviewing an app...
by daves first review of an app on 2019/06/21 00:42
...and I’ve come because this app has finally motivated me to take even more time out of my day to warn the masses that this thing is a complete and utter fail. You have one job to do. Show the subway map. When I’m rolling up to an unfamiliar subway stop, I unearth this unholy thing to quickly find a transfer or express train. And it makes you WAIT for inane amounts of time by displaying a full page advertisement. And while you’re clicking around trying to find out how to X out of the thing, or waiting for the video ad to finish, that last minute subway knowledge you needed sails away. And you wail. Well I ain’t wailing for the benefit of my co-commuters anymore. I’m wailing to the masses via the ratings board. And it feels good. Don’t use this crap. Not until they figure out how to put an ad in the bottom of the map screen, or anywhere that isn’t obscuring the information you need. Boom.
Can't kill ads
by User76858 on 2019/06/16 17:01
Disguised adware. At least put a close button!!
Useless!!
by EX 007 on 2019/06/13 20:25
Your direction app is useless. I cannot figure out how to find out when the next train on a particular subway line is due at a particular station.it is incomprehensible. You should’ve tested this on human beings
Unwanted ad free charged to my cc without a confirmation at even a higher fee than announced!
by gtgg201 on 2019/06/12 14:16
See subject line
Not user friendly
by totua1 on 2019/06/09 17:33
I just downloaded the App and I’m Practicing.. I find it difficult to navigate
NYC subway app is great
by JK PA777 on 2019/06/09 13:56
Really like the app. Simple to use. Highly recommend it.
Obtrusive ads & lacking accessibility
by KarmaEraser on 2019/06/08 21:12
Full-screen video ads pop-up at any time that you must watch, then the x doesn’t work to close the ad, so you have to quit the app and relaunch. Also, you cannot plan a trip using accessible metro stations only.
Mta tracking
by sempteraratus on 2019/06/05 14:53
Idea is nice but I am going to keep it and find out if I have used it wrong. That’s why I gave it 3 stars
Best for NYC Metro Navigation
by Jerico_ on 2019/06/01 23:58
I used this app during my first visit to the city and it was very helpful, if not lifesaving for navigating the not so tourist-friendly transit system.
Thanks!
by Nicol@za on 2019/05/30 19:21
so easy and convenient! Thank you from a tourist
Me gusta ese clave de Trasporte muy bueno
by Julian1944 on 2019/05/23 03:34
Me gusta mucho este ese clase de trasporte gracias
Intrusive alerts on by default
by jkirk1626 on 2019/05/21 12:21
Intrusive and irrelevant alerts are on by default.
Terrible
by Nyclb on 2019/05/18 11:23
Won't allow you to add stations or addresses to favorites Won't allow you to edit your home or work address or station once you've entered them (so make sure you don't make a mistake when you enter them, or that you don't move!)
Fail
by trfhjkbcftuu on 2019/05/17 09:54
It won’t open up
Use Google instead this app will only make you hate this app
by NYfirstmer on 2019/05/04 03:55
Went to NY for first time. App DOES give you very accurate info on the trains, but does not track walking movement well at all which is essential to find the right platform to get on a train in the first place. And does not tell you which side of track to be on. Hardest part was finding where to catch a train, and since the app didn’t track waking well or have a directional pointer to show which way you’re headed as you move your phone, it often had us going back and forth changing direction. then when we finally found a platform and got there we’d still have to ask someone if we were on the correct side heading in right direction. Just asking google was much easier and google lets you know exactly what time train is leaving. Good thing is NYers were the MOST helpful people in the world.
Terrible app
by mumumeow on 2019/05/01 00:49
Terrible. Not intuitive. Doesn’t work. Jumps around and doesn’t allow you to enter your info.
Awesome
by Eye.surgeon on 2019/04/29 10:14
Saved this tourists butt. Really helpful.
Video ads cause problems
by Dansssyr on 2019/04/19 17:19
Playing a video ad while I’m trying to make a quick route decision is just the worst.
Review of this site
by nycunhappy on 2019/04/13 17:46
Quickly show me around- whose sense of time is it? I have yet to see this site as it is always getting ready to get ready And I guess negative redivided never get sent
Free version has become useless
by james john z on 2019/04/12 03:35
This app used to be amazing but now there are constant advertisements popping up and some freeze up and give you no option to return to map..... I had many occasions I had a train pulling into station and tried to check quick and app screwed me over
Laggy and better free alternatives
by ChairmanMAO2 on 2019/04/11 15:35
Much prefer Citymapper
Very helpful!
by Sir Poppem Hat on 2019/04/07 00:58
Downloaded this app before our first trip to New York. It took all of the guesswork out of learning to use the subway system. It is a must have item for New York travelers.
Annoying, invasive, loud ads pop up
by Lauraaaaaa on 2019/04/05 21:46
This is the most annoying app I’ve ever used. I’ll be on the subway trying to check the schedule, and a video poker app will pop up at max volume. No thanks.
Useless and Chock-full of Ads
by BakeyMcBakealot on 2019/03/14 13:37
Waited for train for 25 min before station announcement informs us of out of service train stopping all trains on yellow line. 30 min later and app still says trains are humming along just fine. Ads as soon as you open the app. Typical New York experience
57th Street F Train
by SirToppinHat on 2019/03/11 20:15
Just spent millions renovating this station, but apparently a level was not used as well as a drainage system during construction. Water puddles form on the stairwell as well as a welcome pool at the bottom.
Doesn’t Work
by Kenny The P on 2019/03/09 02:28
Route planner always returns result “sorry we couldn’t find a route”
Out of towner
by Maceo L. on 2019/03/07 22:56
Waaaaayyyyy too hard to use whe. You have to plan a route now. Definitely for locals!
Too expensive to unlock
by Isrock54 on 2019/03/03 09:59
A very good map app to download and always up to date. The adds are very annoying to say the least, but $5.00 to get rid of them is ridiculously too much. It is probably one of the most expensive app I’ve seen by far.
23st on 6th ave is now open!!! Please update
by swollen eye👀 on 2019/03/03 00:14
As mentioned above it’s kinda inconvenient for me just because I live right by!! But can’t figure out the route lol
Full screen uncloseable ads cover app
by Yet_Another_Matt on 2019/02/22 17:51
No thanks. Take your scummy design choices somewhere else.
Barely ever works
by Thendnevskwms b on 2019/02/20 13:53
Half the time when I open this app it just sits there stuck and frozen. I keep closing it and opening it up again but relaunching it doesn’t fix the issue.
Sad that a great city
by Endopoker on 2019/02/20 04:54
Like NY has such a sad looking cars, dirty stations and insufferable bathrooms. Too bad!
Not clear when stops are down
by Bhmrck on 2019/02/18 16:14
This app is generally really good-BUT PLEASE MAKE IT CLEAR WHEN I STATION IS DOWN!!! I had to go digging to see if they even mentioned the fact that the 103rd Street stop is closed. All the train times are listed there as if it’s up and running, and all the alerts when clicking on that stop have NOTHING to do with the closure. Super frustrating!!
Comments and review
by abakku on 2019/02/10 20:41
Not able to open the app. Frozen.
Ads ruin it
by RadioMerc on 2019/02/06 17:53
The ads have become too much. I’ve missed trains because I wanted to check my route but couldn’t because I had to sit through an ad before I could even look at the map.
Inaccurate information
by dkabral on 2019/02/04 22:51
I wish this app was reliable but we cannot use this to plan ahead as information in usually not precise
NYC Subway Map
by Cjreims on 2019/02/02 13:08
Very helpful app. Has a number of good features. I use it often.
Some good features, some poor
by DSBiddle on 2019/01/30 08:31
The subway directions are accurate but the app made it very difficult to physically get to the subway locations. I was not able to get the walking directions or even my current location to navigate to subway locations. I ended up having to ask directions.
I love this map!!
by family dynasty on 2019/01/30 01:06
Thank you
Ads have ruined this app
by Nabsknenakshb on 2019/01/29 21:59
This app used to be great, I’ve honestly used it for at least 5 years. But now that it requires you to watch several TiKTok ads before accessing it, it’s become an absolute liability. I need to access train info quickly, I can’t wait 30 seconds for an ad. I’m deleting this and finding another.
Formerly great, now useless
by Skisteven on 2019/01/27 19:07
This app used to be my “go to” for the subway map. Unfortunately in the past months it’s started popping up full screen video ads immediately - which makes it all but useless. I’m not willing to wait 15+ seconds every time I need to check the map
Became useless multi Ads on opening
by untempered on 2019/01/27 13:43
Became useless with impossible to close multi Ads on opening for other apps with distracting flashing and loud music and no clear x to close
Getting around
by wccoachad on 2019/01/20 17:55
Very informative and easy to follow. Great app!!!!!!
Ads absolutely kill it
by SenseiTse on 2019/01/19 05:01
If you need to access the map quickly (for example to check if you can transfer to a different line at a particular station) you’ll get hit with an annoying ad that lasts longer than the time it would take to get up and look at the map on the train itself (or to pull up a saved picture of the subway system). If you’re wearing headphones, they’ll also kill your music and possibly your ears as some are very loud. If you’re from out of town and planning your trip in advance and are not worried about urgency, you might as well use google maps.
Forces you to click ads
by hperk21 on 2019/01/19 00:07
This app forces you to click ads to generate revenue for themselves. It should be reported and taken to court for misleading consumers
Get My MTA instead
by Kitzy Katze on 2019/01/18 22:49
....and you won’t have to deal with the extremely annoying adds all the time. It takes a lot of time to get past an add, thus Safe yourself the hassle. It’s not worth it.
Used to be good
by Potter122 on 2019/01/17 04:14
Just when I needed it most late at night in the subway, the app asked me to pay to avoid the advertisements and then it kept flashing multiple screens. I exited and returned but could not get back to the map. These developers are playing hardball.
Deleted from device
by Taita on 2019/01/17 03:45
Maps are good, but the ads..OMG they’re so annoying. Especially with headphones. While I understand the need to make money, embedding the loud unavoidable ads THAT DONT GO AWAY UNTIL YOU WAIT FOR THE X TO APPEAR is a dealbreaker.
This one gets deleted
by DaveS40 on 2019/01/16 02:58
The current version has ads that play music. Want to waste 15 seconds of my life displaying an ad for something I'll never buy? Go for it - I get that you need to make money. Disturb the people around me with irritating music? Not acceptable.
Ads are inconvenient.
by Thgik on 2019/01/15 23:07
Who has time to wait for the ad to finish? In most cases when I am opening the app, an advert pops up almost immediately, so I have to wait an extra 15 secs for it to finish, and by that point, I don’t need it anymore.
Review of NYC Subway
by MTA rider 2019 on 2019/01/15 15:09
Lack of maintenance and management but wasting tax payer and riders money w/o improving renovating to a more efficient 21st Century bullet speed transportation network system. Year by year MTA keep wasting money to do non-efficient lousy maintenance work for an over 100 years old obsolete, out of date transportation system which is comparable to Africa’s 3rd world’s. While other countries are running bullet speed train system to increase efficiency for a 21st Century technology competition!
Great help for visitors
by hockeygirl634 on 2017/10/11 03:47
As out of Towners visiting NJ and NYC from out of state we were very thankful for the great service we experienced with NYC METRO. We purchased tickets in the Port Authority and with visitor info maps were able to quickly find routes, determine arrival times, etc. Sometimes it was difficult to know if we were in the right side of the platform, but after a few close calls we learned to see where the line ran and looked for those stops. Other riders were kind when we asked questions. The trains were usually very prompt. We didn't wait long at any time of day or night. When a car was full, we could easily wait for another. Having connections to the NJ bus and centrally located stops made our travels easy and saved some on our walking. In late night returns and after large entertainment events, I was grateful to see an obvious police presence. On the trains I was impressed with how clean the cars were, comfortable and well sir-conditioned on hot muggy days. Many cars had boards displaying the line and upcoming stops. Other riders were polite, helpful to each other. Looking forward to my next visit. K B.
Missing important info
by Seaweedflow on 2017/10/26 17:53
Good map that’s available offline. It’s very useful. I used to have notifications on but it became useless as there are only a few timeframes for notification that you can choose (I find that I get way too many for way too long...even though you only need it just 1 hr before you leave) and the notification itself is not specific about what the change in service is. Not helpful. And I found out that throughout using this app over a couple of years, it doesn’t let you know any weekend service changes - such as trains not running at all or skipping certain stations. This is a different type of notification aside from the usual incident/delay type of service change and it’s somehow hard to know unless you go to a specific page on the MTA website or go to the station to see notice flyers stuck on the wall. I dunno... but I get really annoyed when I go take the train and the train station itself is shut down at the same time it shows “good service” on this app. Now I have to either walk to another line/station and/or rearrange my whole transportation so I’m probably gonna be late for 30 mins.. Hopefully in the future this app can include such important info so we don’t get the run around from MTA so much as we do now.
New York Subway Map
by D. Hill on 2018/10/03 12:03
This is a great application for those who use the NYC subway regularly or even if you are new to the system. First the app is well designed allowing users to easily bounce from section to section with a simple tap to the top pop up menu. The app covers all the basics whether you want to create a route, save a train line as a favorite, look up the latest alerts, and navigate the subway map. The app not only covers the essentials but provides extras such as an included New York City Guide that allows users to read up on all the facets of the city whether it be the attractions, or the infrastructure services that help guide the public in their daily lives. It is all included in the guide. The app also gives users a choice in whether they want a ad free experience or a premium version in which you can avoid them. This is highly recommended app for NYC travelers in general whether you use the subway a lot or not.
Good except at the last/first stop
by TR Engineer on 2017/09/14 22:06
The app is great and usually very accurate with the train times when I am coming home from work. However, the app seems to have an issue with dictating southbound train times at the final stop (terminal) of the train I take. I take the 5 train from and to Eastchester-Dyre Avenue. Whenever I select this station it only shows northbound trains but never southbound ones. I wouldn't mind if it only showed southbound trains because those are the ones leaving the station. Other than this issue the app has been great and very useful to my daily commute.
First time reviewing an app...
by daves first review of an app on 2019/06/21 00:42
...and I’ve come because this app has finally motivated me to take even more time out of my day to warn the masses that this thing is a complete and utter fail. You have one job to do. Show the subway map. When I’m rolling up to an unfamiliar subway stop, I unearth this unholy thing to quickly find a transfer or express train. And it makes you WAIT for inane amounts of time by displaying a full page advertisement. And while you’re clicking around trying to find out how to X out of the thing, or waiting for the video ad to finish, that last minute subway knowledge you needed sails away. And you wail. Well I ain’t wailing for the benefit of my co-commuters anymore. I’m wailing to the masses via the ratings board. And it feels good. Don’t use this crap. Not until they figure out how to put an ad in the bottom of the map screen, or anywhere that isn’t obscuring the information you need. Boom.
Use Google instead this app will only make you hate this app
by NYfirstmer on 2019/05/04 03:55
Went to NY for first time. App DOES give you very accurate info on the trains, but does not track walking movement well at all which is essential to find the right platform to get on a train in the first place. And does not tell you which side of track to be on. Hardest part was finding where to catch a train, and since the app didn’t track waking well or have a directional pointer to show which way you’re headed as you move your phone, it often had us going back and forth changing direction. then when we finally found a platform and got there we’d still have to ask someone if we were on the correct side heading in right direction. Just asking google was much easier and google lets you know exactly what time train is leaving. Good thing is NYers were the MOST helpful people in the world.
Too intrusive monetization
by jarcec on 2019/09/23 14:21
On one side I understand the need to monetize the app, after all nothing is really for free. However the way monetization is introduced into the app is way too intrusive and more often then not interfere with the ability to use the app. Quite frequently the app forces full screen advertisements which on its own isn’t that bad, but coupled with spotty reception in the subway, I found myself very often opening the app and then the app opening full screen advert video and not loading anything due to missing reception. No way to discard the black screen without restarting the app. Making the app basically useless. I would rather recommend to use official MTA app that doesn’t have this problem even though that getting to some aspects (like map) takes few more clicks.
Old timer
by M.Macy on 2018/04/30 16:03
Had not been in NY since I was in my 20's ...now nearly 50 years ago! This app and a paper subway map of the city got me everywhere from Brooklyn to uptown, the battery, you name it, and back to Prospect Park where I was staying with my son for a week. NY is a great town and I had a magnificent time covering it on foot and by subway. This app was invaluable. It made everything so possible to navigate that I often felt Time was delightfully still - and I moving about the city with the confidence of youth. Thank you. M. Macy, artist
Bad news APP
by woo wee bubba on 2018/05/10 16:48
Doesn’t work well, click on route planner, put Penn Station to destination address and there’s no where to click or tap on submit etc. in order to receive the route or witch subway train to take... Hard to use not user-friendly. ********************************** 2nd review regarding your RESPONSE: thank you for your response. If I knew the station I was going to, I wouldn’t need the APP, ryt? My issue was, I didn’t know which train or train line to take from PENN station. That’s why I used the app in the first place, to find out which train line to use, which stop to get off at. The app could not give me that information. As you stated in your response, it doesn’t work with addresses. Perhaps you could fix that in the future, going forward. Thank you For your initial reply.
Useful app (ads have become annoying)
by ProfessorHines on 2017/10/20 04:59
This app is my go to when I may need to get around due to unexpected detours on the train or need to plan a different away around an area I may not be familiar with. The ads however have really become the downfall of this app, as before they use to pop up and you could close but each one is a video with audio which you have to wait to close. It didn’t use to be this intrusive. I know ads are needed for funding but the new ad method is going to kill this app. I highly recommend people to pay to have ads removed. You’ll thank me later.
Good enough
by Readin'junkie on 2019/07/10 23:12
I’ve been using this app for at least 3 years and it’s good enough for most things. However, a major annoyance is that it can be hard to plan a route when you’re not sure what the street address of your end stop is. For example, if you’re trying to go to the 23rd street stop on the 1 from 96th street, you can enter your start stop by clicking on it, but then you have to choose your destination from a list that’s like “23rd street / 7th Avenue” or “23rd street / 6th Avenue” or “23rd street / Broadway”. Subway lines don’t nearly follow avenues so it’s annoying to have to try 2 or 3 stations until you find the right one. I have 2 possible solutions: A) the subway line icon should be placed next to the station in the drop down list or B) even better, you can choose BOTH the start and the end station from the map, not a drop down list, when you plan your route. Hope you can improve this feature some time soon!
I was mistaken, app remains superb
by E. Miaru on 2017/12/19 00:05
[previously wrote] "Suddenly I'm getting full-screen pop-ups that are hard to dismiss, in the PAID version. Small update: after I wrote the above, dev. issued an update for iPhone X. Pop-ups are now easier to dismiss, but no less intrusive. Paid users should be limited to only the most discreet ads possible, if any, imo. I added two stars to my orig. rating which I believe is fair. The app is generally very effective and useful." Another update: thanks to the developers I learned that I was only getting ads because I got a new phone and hadn't restored the app fully. Here I thought I'd been betrayed. My apologies to them for being a dunce. Rating amended accordingly.
Addresses don’t work
by I'm John on 2017/11/17 14:52
I can’t believe I paid for this. It’s only barely good for having a subway map. If you don’t know the name of the station you’re going to this app is useless. You can not type in an address and have it give you the nearest station. A waste of money. I’m sorry I paid for the ad free version. They don’t deserve the money, neither do the ad companies! Mapway sent me an email saying that their app can find nearest location but they failed to mention that it doesn’t do point to point. You have to know the subway stop you’re going to for the app to tell you how to get there. WELL if I knew that I wouldn’t need the app in the first place! I’ll stick with Apple Maps and consider the $3’s a donation maybe they can get a clue.
Inaccurate countdown clocks
by JRglendale on 2018/05/31 14:39
App is decent. Service statuses seem to be fairly accurate, however the countdown clocks always seem to be missing the closest train. For example, the countdown clock will say the next train is 8 mins away, when really the next train is 3 mins away. There may be one 8 mins away, but the most important info, the next closest train, isn’t always on there. This makes trying to time transfers to/from express trains difficult and often leads me to not even check the countdown clocks on the app or open the app because it’s not correct and/or missing train arrivals. So what’s the point of the countdown clocks if they’re not correct?
New ads make this unusable
by totaljunkstuff on 2019/01/12 15:24
Do not download - app used to be good, then they started full page ads that load when you open the app ... which was OK as they could be closed quickly. Why this matters: when you go to look at a map you often only have a few seconds before your potential train arrives - the info needs to be quickly accessible or you’ll literally make a bad transit choice costing you time and frustration. New video ads are now displaying and can’t be closed for a long period of time making this app essentially useless - it’s faster to load a nyc map PDF in the pdf reader
Good, but dropping due to the obnoxious ADS!
by amberfrances23 on 2018/08/30 14:25
This is a pretty decent app for navigating the NYC subway system. The time clocks are usually correct, or close enough. But the advertisements have become increasingly obnoxious and intrusive. Checking the updated train time while in transit or transferring has become pointless because you are now forced to sit through a 10-15 second ad before you can close the ad out and get on with the train time. The train time you get a glimpse of before the ad pops up is not live. This app is not worth it in my opinion.
Is the App really worth the annoyance?
by transit-toe on 2018/07/23 11:33
I understand that for an App to be profitable it needs to sell advertising. That’s fine and dandy however when the advertising cannot be readily closed to actually use the App, it becomes useless. There have been many instances where information was needed immediately to make an informed decision and was blocked by advertising that could not be closed. Put it to you this way......., I will be looking at OTHER Apps.
Ads absolutely kill it
by SenseiTse on 2019/01/19 05:01
If you need to access the map quickly (for example to check if you can transfer to a different line at a particular station) you’ll get hit with an annoying ad that lasts longer than the time it would take to get up and look at the map on the train itself (or to pull up a saved picture of the subway system). If you’re wearing headphones, they’ll also kill your music and possibly your ears as some are very loud. If you’re from out of town and planning your trip in advance and are not worried about urgency, you might as well use google maps.
Could be good, but annoying design
by paulraphael on 2018/06/22 01:11
The app nags you about notifications being turned off unless you have every notification option turned on. This is just terrible. I don’t want them all turned on. Leave me alone. It also shows ads in a deliberately intrusive way. A full screen ad comes on right when you need to use the app, and there’s a little my pause before you can dismiss it. I can be enticed into paying for a good app but will not be BULLIED into paying for a hostile one. Another developer that hates its users.
Do not use
by Brooklyn Meditator on 2018/09/29 22:01
When planning a route, the app does not take into account things like weekend track work even though elsewhere in the app (as I eventually discovered) it provides info on weekend service status. So while the trip planner said my trip would take 52 minutes, it in fact took 95. I could have driven or taken an Uber for a 45 minute trip, which I know since I’ve driven the route many times in the past, but thought hey why not just take the train. I could have even taken a different train route that would have been much faster. What an counterproductive waste.
Best in class
by mr100percent on 2018/10/06 19:40
I’ve tried multiple subway apps and this one is easily my favorite. It’s simple to use, the map is easy to read and zoom, and tapping on a station brings up options including the countdown clocks. And all this is in the free version. I’m deleting my other subway apps and using this one.
Useful but ads not appreciated.
by Jewel2098 on 2018/10/30 20:30
Very useful to pull up a map quickly... EXCEPT when you’re bombarded by an ad within 1-2 secs and within that timeframe, you’ve missed the train you weren’t sure if you were supposed to take. Especially the AnastasiaDate ad with a scantily clad woman and porn music automatically playing- inappropriate if you pulled up the app at work... deleting this app.
Ads interrupting your emergency search
by เนลดา จารุทวิโชติ on 2018/06/15 15:24
Don’t mind ads but don’t use this when you’re in a rush. As soon as you open the app to the service status right before you can check anything the ad pops, imagine when you’re in a train changing stop and connection is limited platform to platform you trying search and the ad pops then you lost connection again :(( You don’t even get to search anything. A lot of my local New Yorkers friends use the other free apps and they never have problems with ads interrupting.
Ok.
by Shwistch on 2017/10/28 15:59
The map is al I see useful and a map can be obtained anywhere. It needs lots of improvements. Also, the adds should not pop up when you are looking for an address, specially when in a rush. I know thats how they make money, but, think about a better way of advertisement.
NYC subway
by Msnuxoll on 2018/03/30 02:24
Hey! There’s this app called nyc subway. I think this app is great because I love that it has train routes.I recommend that you should get this app only if you need it if you’re riding the M.T.A. -This review was written by my 6 year old son who loves the MTA as well as this app. He was very happy to see your response! Thank you
Bad
by smhwjs on 2019/07/29 03:40
Horrible. Late to reservations because of this app. The app says that it shows when stations have problems but failed to tell us the station I selected was completely closed going down town and there was no info about it until we had crossed through the barrier. Currently doing 40 mins of extra traveling because of this. Re: I kept the app through the week to see if i was just using it wrong and it still has yet to be of use. I am better off just guessing where I’m going.
Used to be worth the ads. Not anymore.
by just another guy in New York on 2018/11/11 21:51
I’m deleting your app. I get that things aren’t free. But all I have ever used your app for was to see the MTA map. And I just had to sit through a 30 second commercial. Banners were fine. A good quick page I could see and close out of was fine. But 30 seconds to see a map that I’m going to just download? Just wanted you to know. Hoping you fix this for other users. I almost missed my train waiting for your ad to complete. The service provided is not worth it.
Life saver
by hate crappy music on 2017/12/24 14:05
Amazing app, that helped out tremendously! The ability to work offline was clutch when we were riding and wanted to continue planning our rides or just see how many stops are ahead. Route planner was great and made traveling a no brainer.
Not bad but could be better
by KKPhil on 2018/05/26 19:05
Please add the letter or number of the train rather than just calling it “the broadway local.” This would be much more helpful to a tourist. The other thing you could do is add in a hyperlink that maps the walking path to the subway station that you need. Other than that, it’s a very helpful app. I would’ve given it 5 stars if it had these 2 features.
Review of NYC Subway
by MTA rider 2019 on 2019/01/15 15:09
Lack of maintenance and management but wasting tax payer and riders money w/o improving renovating to a more efficient 21st Century bullet speed transportation network system. Year by year MTA keep wasting money to do non-efficient lousy maintenance work for an over 100 years old obsolete, out of date transportation system which is comparable to Africa’s 3rd world’s. While other countries are running bullet speed train system to increase efficiency for a 21st Century technology competition!
Waste of money!!!!
by Manimal138 on 2019/10/18 21:24
You buy this app and unlock the features for $20 and it doesn’t have any type of tutorial to teach you how to use it. It doesn’t recognize landmarks of New York City by name you have to use the physical address. You could just use Google Maps for that! Do yourself a favor and just UBER anyway. Subway and transit is so out of touch with technology that it’s almost impossible to decipher unless you live in the City.
Ads ruin this app
by Russt17 on 2018/07/29 17:50
Developers made an enormous mistake allowing interstitial ads on this app. This app is used by commuters who often have mere seconds of internet access in station to decide whether to switch trains before the subway doors close. An interstitial ad with a tiny "x" button, or worse, a countdown until the ad can be closed, makes the app unusable when it's needed most. This would be a great app if not for this glaring oversight.
Ads are a big problem...
by Dennis075 on 2018/06/30 16:01
No problem with the app itself, but ads are very intrusive in the free version. Their loud music will turn off whatever you might have been listening to. You’ll have to wait for a few seconds (again with the loud music) before being able to hit the X to shut down the ad (but if you slightly miss it, your App Store will automatically open...)
Terrible subway app
by Eqvilim on 2018/09/13 14:52
Not at all worth the money for this app. You might as well just google nyc subway map and screenshot it and save yourself the money. Difficult and confusing to use without much functionality. Years ago I used an app itrans nyc which was cheaper with a much better user interface and more functionality. They stopped all work on the app so over the years I’ve had to find a new app. Wish I hadn’t wasted the money on this one.
Not clear when stops are down
by Bhmrck on 2019/02/18 16:14
This app is generally really good-BUT PLEASE MAKE IT CLEAR WHEN I STATION IS DOWN!!! I had to go digging to see if they even mentioned the fact that the 103rd Street stop is closed. All the train times are listed there as if it’s up and running, and all the alerts when clicking on that stop have NOTHING to do with the closure. Super frustrating!!
Worst app due to intrusive advertisements
by Bb10281028 on 2018/12/23 20:24
I usually don’t write reviews and have been using this for some time. It used to be good. Did it’s job. It basically shows MTA map. But everyone you open the app there is a full screen ad with an x on top to close it. When you hit the x another ad open up with another x at a different place. Traveling in NYC sometimes you have to open app quickly to not miss the train and the above mentioned quirks makes it useless.
New York City Subway Map
by Larry Reed on 2018/01/05 16:22
I have found this NYC Map system extremely helpful especially during times when I’am trying to find my way through the city from various locations. Hey, I’ve lived here in Brooklyn since the middle 1990s and it still gets challenging. Great Map and connects..
Ok but not good with weekends
by Ks317 on 2018/03/21 12:02
Interactive map is nice but it doesn’t keep up with service changes on the weekend. The notes about service changes are difficult to understand. If I have to put up with annoying ads popping up at worst times, then I’d at least expect the maps to update with service changes so I don’t have to try to interpret those incomprehensible notes.
Dumb dumb dumb
by Dirty steve sanchez on 2018/04/30 17:13
I got this stupid app when my old subway nyc app shut down. That app allowed you to search for a location and figured out how to go from there. This app will only let you access each station - assuming you already know the whole subway by heart which would mean you don’t need this app anyway. Don’t waste your money. So stupid. Maybe I’m doing it wrong - at which rate this is only a dumb design and not user friendly. Which is slightly less dumb
A must-have for New Yorkers/Toursits
by juancm51 on 2017/11/26 07:13
Great app for those who live in NYC or just visiting. Map is up to date and so far I’ve experienced no issues. Only 4 stars because app doesn’t look as smooth and great on the iPhone X. Once iPhone X screen proportion is updated it will be a 5 star App for me.
Missed Trains
by DJ Andys Candys on 2018/12/30 03:37
This app was great until it started placing pop up ads as soon as you open the app. Not sure how many trains I’ve missed while waiting for the ad to clear. I understand they need to make money, but there has to be a better way. It’s super distracting, inconvenient and a time-such when you’re trying to catch the next ride home, but you have to wait for the ad to end to make sure you’re headed on the current route.
Slow to update changes
by jsisjsnsjaj on 2018/09/28 21:06
This app is good as an interactive map of the subway. But it’s not good if you need real-time info for trip planning. It is slow to update any changes on the trains or stations. Ex: Cathedral Parkway station is still marked as closed even though it reopened a month ago. If you were relying solely on this app to plan a trip you’d be misinformed.
Ads at the worst times
by Will Money💵 on 2019/11/12 19:26
It’s really annoying to open this app the moment you need quick directions. For instance when you need to make a transfer after an unexpected train issue. You’re on the platform, looking for quick confirmation before boarding that train before you jump on and the doors close. So you open this app and...oh wait an ad. Train takes off. This has happened to me so many times.
Too many uncontrollable ads
by JayD_Boston on 2019/09/29 17:32
The ads are terribly interfering, with variably delayed and deceptive ways to skip ads that make it difficult to use and complex to use when under time pressure to catch a train. The fee to avoid ads is unattractive for occasional visitors. Perhaps another business model would be better for these apps — why aren’t the transit authorities paying for this. Or local governments who want people using public transportation ???
Annoying ads
by Mitchell150 on 2017/10/22 14:32
I don't mind a small innocuous ad banner that does not detract from the app you are using. However, the NYC subway is obnoxious. It Constantly updates every few seconds. Flashing, large detracting space, changing in size. How the heck can anyone map a course through Manhattan, when every 5 seconds your concentration is interrupted by non-sense. I had to delete. I don't feel the need to pay for ad free. Ads are ok when properly presented.
Map needs help
by app skip it on 2019/10/03 12:42
Every time I open this (and I live here so need it for out of way places) an ad pops up and it is really annoying as I’m trying to get somewhere and I can’t close the advertisement. Wastes my time. So I am now going to look for a better subway map or go back to a paper one. Yes, your app stinks.
Arrival time on train not working.
by nancybrooklyn on 2018/11/18 16:30
I just uploaded this app . It doesn’t work. I put in my destinations and it showed the correct train and time of arrival . But, after a couple of minute passed .. I noticed that the arrival time is still the same! It didn’t move. I compared it to another transit app that is working and it shows the dwindling arrival time. Needs adjustments.
Helpful but not when I really need it
by Rocco1197 on 2019/07/01 23:02
Way too many annoying ads that take too long to go away, sometimes the train arrives and I need to find out quickly and an ad pops up. Going to delete this and download a nice free picture of the map from google
Some good features, some poor
by DSBiddle on 2019/01/30 08:31
The subway directions are accurate but the app made it very difficult to physically get to the subway locations. I was not able to get the walking directions or even my current location to navigate to subway locations. I ended up having to ask directions.
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App name
new york subway MTA Map
Description
new york subway uses the official MTA subway map and includes a helpful transit route planner. With over 10 million downloads worldwide this NYC subway map is free to download and will help you navigate around New York using the subway system. Features: • Official MTA map of the new york subway. • Including all 5 NYC boroughs - Manhattan, Brooklyn, Queens, Bronx and Staten Island. • Easy-to-use transit route planner to get you from A to B on the subway. • Works offline for help even without an internet connection. • Service Status from MTA shows live information about delays with alerts sent straight to your phone. • Countdown Clocks for each subway station to check when the next train is due. • Search for any subway station on the map or find the nearest station to your location from anywhere in New York. • Plan routes to Points of Interest including Empire State Building, New York Botanical Garden and Times Square. • Favorite your routes for quick access when on the move. • If you're visiting New York City for the first time, there's a handy guide in the app filled with helpful travel tips and information. • E & E Alerts show any out of service elevators and escalators as well as an estimate for when they will return to service. • Live Twitter updates from the official NYCT Subway account with helpful transit information. Mapway make transit apps for cities all around the world with over 48 million downloads. If you’re visiting Washington DC, Boston or London make sure you check out our other apps available to download for free in the App Store. Plan. Route. Relax. *Whilst we endeavor that service status notifications are delivered in a timely manner we can’t guarantee this 100% of the time. There may be occasions when this isn’t available due to technical reasons outside of our control. Please note: Continued use of GPS running in the background can dramatically decrease battery life. Join Mapway Apps on Facebook or follow us on Twitter @MapwayApps. We would love to hear from you!
Annoying
by Kafkask on 2019/11/17 14:33
The map always opens zoomed in on Williamsburg. Not everyone lives there, you know. Not everyone even wants to go to that part of town.
Terrible : No connection to JFK
by extra terre on 2019/11/14 15:12
“Can’t seem to find a route there” was the response I got when I planned a ride to JFK.
Didn’t get what I paid for.
by zzzzzzzzzzz zzzzzzzzzz on 2019/11/13 15:42
I paid $3.99 to get the ads removed but they are still there. Don’t know how to fix it.
Ads at the worst times
by Will Money💵 on 2019/11/12 19:26
It’s really annoying to open this app the moment you need quick directions. For instance when you need to make a transfer after an unexpected train issue. You’re on the platform, looking for quick confirmation before boarding that train before you jump on and the doors close. So you open this app and...oh wait an ad. Train takes off. This has happened to me so many times.
AD AD AD AD!
by Animal B on 2019/11/07 23:17
App was good till they updated it. Now you’re looking at map and suddenly a full page 15 second ad is thrown in your face and it forces you to watch till the end. Deleting app. Google Maps works much better anyway.
Malware
by a..p..................... on 2019/11/04 22:42
Ads and trying to use my location all the time.
Metro
by terscike on 2019/10/26 02:02
How would we be get from A to B without the metro? East, fast and efficient
Too noisy advertisements
by meromero2000 on 2019/10/21 22:09
Advertisers are too noisy. I’ll change to another app.
Waste of money!!!!
by Manimal138 on 2019/10/18 21:24
You buy this app and unlock the features for $20 and it doesn’t have any type of tutorial to teach you how to use it. It doesn’t recognize landmarks of New York City by name you have to use the physical address. You could just use Google Maps for that! Do yourself a favor and just UBER anyway. Subway and transit is so out of touch with technology that it’s almost impossible to decipher unless you live in the City.
Could it be any worse?
by Creole BK on 2019/10/18 04:25
“App” pops up ads when you are trying to figure out if it’s your stop. And then crashes your phone when you try to leave negative reviews. Why don’t star ratings go below one? 🤔
The ads are maddening
by ThirdFloorontheLeft on 2019/10/09 14:40
I used to rely on this app, but recently the pop up ads, with sound, have become too much to deal with. They also hide the “close window” X or move it from one side to the other, so closing the ads becomes a chore. I will be finding a different subway mapping app.
Map needs help
by app skip it on 2019/10/03 12:42
Every time I open this (and I live here so need it for out of way places) an ad pops up and it is really annoying as I’m trying to get somewhere and I can’t close the advertisement. Wastes my time. So I am now going to look for a better subway map or go back to a paper one. Yes, your app stinks.
Too many uncontrollable ads
by JayD_Boston on 2019/09/29 17:32
The ads are terribly interfering, with variably delayed and deceptive ways to skip ads that make it difficult to use and complex to use when under time pressure to catch a train. The fee to avoid ads is unattractive for occasional visitors. Perhaps another business model would be better for these apps — why aren’t the transit authorities paying for this. Or local governments who want people using public transportation ???
The information is not accurate
by lollapalooza007 on 2019/09/27 19:26
The information is not accurate
Very okay
by uyu_363 on 2019/09/27 18:23
It’s definitely not bad but I can’t stand seeing the ads and having to wait while I’m rushing to the train
Too intrusive monetization
by jarcec on 2019/09/23 14:21
On one side I understand the need to monetize the app, after all nothing is really for free. However the way monetization is introduced into the app is way too intrusive and more often then not interfere with the ability to use the app. Quite frequently the app forces full screen advertisements which on its own isn’t that bad, but coupled with spotty reception in the subway, I found myself very often opening the app and then the app opening full screen advert video and not loading anything due to missing reception. No way to discard the black screen without restarting the app. Making the app basically useless. I would rather recommend to use official MTA app that doesn’t have this problem even though that getting to some aspects (like map) takes few more clicks.
horrible
by BlackJJJ on 2019/09/17 22:49
horrible just like the rails way system
too many ads
by SaraCsIt on 2019/09/14 23:16
And not worth buying when there are apps w no adds. Visiting Nyc for 2 days? This isn't for you.installed, used, deleted.
Rubbish app
by mikegscott on 2019/09/12 03:37
Inaccurate train time, locked all essential function behind paywall and loaded with ads that prevent you to check train status. Just bad as the mta subway system.
Usually helpful
by Crapwontevenletmewriteaname on 2019/09/08 19:44
But the one time you actually need it, the app doesn’t work. Tells you wrong info. Either doesn’t update often or no one actually works on this app. So annoying. Very late now. Deleting this worthless app.
Pop Up Ads
by MNYC13 on 2019/09/06 14:46
App is great but these annoying ads for games kills the vibe and a waste of time when trying to use the map
Un consejo.
by Estacion de tren importante on 2019/09/01 04:16
seria mucho más eficiente si cuando buscas una dirección o una estación del tren nos diría que trenes exactamente tenemos que tomar para llegar a esa estación no que tren pasa en esa estación exactamente. Así podríamos saber que trenes tenemos que tomar para llegar a la estación del tren que va a la estación que necesitas.👏🏻
Fix the sound on ads
by Jrmyp85 on 2019/08/30 19:33
If I am listening to music and one of your ads plays, my music stops entirely. It should resume automatically after I close the ad. This is horrible, please fix this ASAP
Great app
by Lenni Jelly on 2019/08/29 14:15
It can be a bit confusing at first but it’s a nice app
Dum dum
by bandjoe on 2019/08/25 20:28
We were here visiting and all weekend it was telling us to take 1, 2, 3 yet they were closed for maintenance. Google worked much better. How is that possible if they are not the official MTA app?
Sat night
by tbone1945 on 2019/08/25 00:15
Waiting for 20 min for a subway from port authority to world trade Why?
Address search
by Nolacubfan on 2019/08/22 00:37
Not finding my address as a home address
Annoying
by CC sport on 2019/08/21 23:15
Stop delaying my finding the map with BS announcements & things I need to swipe thru and press before I can see the map! FYI if I am looking at the app chances are I need it right now bc I’m trying to see if an unfamiliar train will get me where I need to go... So, um, thanks- the train left while I was trying to get thru your announcement obstacle course. Missed it!
Ads are dangerous when you need a route
by bad map app on 2019/08/12 17:08
Subway map interrupted by ads that one does not click on. Seriously troublesome for a fast moving city. Find a better map app
Bad
by ALMD02 on 2019/08/10 23:11
This app was not clear and did not give the most direct routes in NYC. My friend I travelled with had a different app that was easier and better at finding routes.
Just checking
by GGissad on 2019/08/09 16:22
This out for trip to NYC in December
Stopped working
by AJ14867375 on 2019/08/07 19:13
Paid for the full version, it stopped working after a short while. The company has ignored my requests for a fix or a refund.
The traveler
by July the star on 2019/08/06 04:35
It been the best!!
Uch
by Jkjdhg on 2019/07/31 16:01
Why the f would i want to sit and wait through video adds when I need to see where to transfer. What a terrible app. The video even froze up my phone once. Just trying to see a map of stops please.
Service updated
by DRXLC on 2019/07/31 02:33
When I check service updates in the morning, every line is OK. But if I want to know what’s gonna happen because of service changes at night, when I come home, nada. You should always post ALL your scheduled service changes at all times.
Bad
by smhwjs on 2019/07/29 03:40
Horrible. Late to reservations because of this app. The app says that it shows when stations have problems but failed to tell us the station I selected was completely closed going down town and there was no info about it until we had crossed through the barrier. Currently doing 40 mins of extra traveling because of this. Re: I kept the app through the week to see if i was just using it wrong and it still has yet to be of use. I am better off just guessing where I’m going.
They started adding ads.....
by yoshi68026 on 2019/07/20 04:04
Guess they wanted to monetize the business... but they started adding ads EXTREMELY UNHELPFUL when i’m trying to figure out what train to take in a split second and there’s a 30 second ad preventing me from seeing the map. Gonna find another app ... good luck with monetizing
Love this app!!!
by Skater Beth on 2019/07/14 02:32
Love the convenience of this app. It comes in handy for even more than transportation info.
Decent app I just hate you guys
by Jin Diesel on 2019/07/14 01:10
That’s all
Just get the MTA pdf map
by unarmed apple on 2019/07/12 05:23
This app me look at four pages of “features” and a trickily worded popup button before showing me the map, while a train pulled into the station, opened up, closed up, and pulled away. So i had to wait 14 minutes for the next one. Thanks, app!
Good enough
by Readin'junkie on 2019/07/10 23:12
I’ve been using this app for at least 3 years and it’s good enough for most things. However, a major annoyance is that it can be hard to plan a route when you’re not sure what the street address of your end stop is. For example, if you’re trying to go to the 23rd street stop on the 1 from 96th street, you can enter your start stop by clicking on it, but then you have to choose your destination from a list that’s like “23rd street / 7th Avenue” or “23rd street / 6th Avenue” or “23rd street / Broadway”. Subway lines don’t nearly follow avenues so it’s annoying to have to try 2 or 3 stations until you find the right one. I have 2 possible solutions: A) the subway line icon should be placed next to the station in the drop down list or B) even better, you can choose BOTH the start and the end station from the map, not a drop down list, when you plan your route. Hope you can improve this feature some time soon!
Full screen video ad while trying to look at the map
by PathCrashes on 2019/07/10 17:40
Glad I didn’t uninstall iTrans NYC!
Ads are invasive and hard to exit.
by Pentelicon on 2019/07/09 13:32
I would be happy to pay to turn them off. How do I do it? Pls help.
Awesome app
by Batman7669 on 2019/07/05 02:55
Awesome app, used it for the first time in NYC and it got us around with no problem at all. Super easy to use, two thumbs up!!!
Helpful but not when I really need it
by Rocco1197 on 2019/07/01 23:02
Way too many annoying ads that take too long to go away, sometimes the train arrives and I need to find out quickly and an ad pops up. Going to delete this and download a nice free picture of the map from google
Location of terminals
by Daddybehr on 2019/06/30 16:49
Can’t find a terminal
App
by mothiy on 2019/06/28 19:25
Very helpful. First time to NYC.
Cant skip ads.
by Tugberkk on 2019/06/24 18:03
There are better free apps that not hits younwith unclickable ads.
First time reviewing an app...
by daves first review of an app on 2019/06/21 00:42
...and I’ve come because this app has finally motivated me to take even more time out of my day to warn the masses that this thing is a complete and utter fail. You have one job to do. Show the subway map. When I’m rolling up to an unfamiliar subway stop, I unearth this unholy thing to quickly find a transfer or express train. And it makes you WAIT for inane amounts of time by displaying a full page advertisement. And while you’re clicking around trying to find out how to X out of the thing, or waiting for the video ad to finish, that last minute subway knowledge you needed sails away. And you wail. Well I ain’t wailing for the benefit of my co-commuters anymore. I’m wailing to the masses via the ratings board. And it feels good. Don’t use this crap. Not until they figure out how to put an ad in the bottom of the map screen, or anywhere that isn’t obscuring the information you need. Boom.
Can't kill ads
by User76858 on 2019/06/16 17:01
Disguised adware. At least put a close button!!
Useless!!
by EX 007 on 2019/06/13 20:25
Your direction app is useless. I cannot figure out how to find out when the next train on a particular subway line is due at a particular station.it is incomprehensible. You should’ve tested this on human beings
Unwanted ad free charged to my cc without a confirmation at even a higher fee than announced!
by gtgg201 on 2019/06/12 14:16
See subject line
Not user friendly
by totua1 on 2019/06/09 17:33
I just downloaded the App and I’m Practicing.. I find it difficult to navigate
NYC subway app is great
by JK PA777 on 2019/06/09 13:56
Really like the app. Simple to use. Highly recommend it.
Obtrusive ads & lacking accessibility
by KarmaEraser on 2019/06/08 21:12
Full-screen video ads pop-up at any time that you must watch, then the x doesn’t work to close the ad, so you have to quit the app and relaunch. Also, you cannot plan a trip using accessible metro stations only.
Mta tracking
by sempteraratus on 2019/06/05 14:53
Idea is nice but I am going to keep it and find out if I have used it wrong. That’s why I gave it 3 stars
Best for NYC Metro Navigation
by Jerico_ on 2019/06/01 23:58
I used this app during my first visit to the city and it was very helpful, if not lifesaving for navigating the not so tourist-friendly transit system.
Thanks!
by Nicol@za on 2019/05/30 19:21
so easy and convenient! Thank you from a tourist
Me gusta ese clave de Trasporte muy bueno
by Julian1944 on 2019/05/23 03:34
Me gusta mucho este ese clase de trasporte gracias
Intrusive alerts on by default
by jkirk1626 on 2019/05/21 12:21
Intrusive and irrelevant alerts are on by default.
Terrible
by Nyclb on 2019/05/18 11:23
Won't allow you to add stations or addresses to favorites Won't allow you to edit your home or work address or station once you've entered them (so make sure you don't make a mistake when you enter them, or that you don't move!)
Fail
by trfhjkbcftuu on 2019/05/17 09:54
It won’t open up
Use Google instead this app will only make you hate this app
by NYfirstmer on 2019/05/04 03:55
Went to NY for first time. App DOES give you very accurate info on the trains, but does not track walking movement well at all which is essential to find the right platform to get on a train in the first place. And does not tell you which side of track to be on. Hardest part was finding where to catch a train, and since the app didn’t track waking well or have a directional pointer to show which way you’re headed as you move your phone, it often had us going back and forth changing direction. then when we finally found a platform and got there we’d still have to ask someone if we were on the correct side heading in right direction. Just asking google was much easier and google lets you know exactly what time train is leaving. Good thing is NYers were the MOST helpful people in the world.
Terrible app
by mumumeow on 2019/05/01 00:49
Terrible. Not intuitive. Doesn’t work. Jumps around and doesn’t allow you to enter your info.
Awesome
by Eye.surgeon on 2019/04/29 10:14
Saved this tourists butt. Really helpful.
Video ads cause problems
by Dansssyr on 2019/04/19 17:19
Playing a video ad while I’m trying to make a quick route decision is just the worst.
Review of this site
by nycunhappy on 2019/04/13 17:46
Quickly show me around- whose sense of time is it? I have yet to see this site as it is always getting ready to get ready And I guess negative redivided never get sent
Free version has become useless
by james john z on 2019/04/12 03:35
This app used to be amazing but now there are constant advertisements popping up and some freeze up and give you no option to return to map..... I had many occasions I had a train pulling into station and tried to check quick and app screwed me over
Laggy and better free alternatives
by ChairmanMAO2 on 2019/04/11 15:35
Much prefer Citymapper
Very helpful!
by Sir Poppem Hat on 2019/04/07 00:58
Downloaded this app before our first trip to New York. It took all of the guesswork out of learning to use the subway system. It is a must have item for New York travelers.
Annoying, invasive, loud ads pop up
by Lauraaaaaa on 2019/04/05 21:46
This is the most annoying app I’ve ever used. I’ll be on the subway trying to check the schedule, and a video poker app will pop up at max volume. No thanks.
Useless and Chock-full of Ads
by BakeyMcBakealot on 2019/03/14 13:37
Waited for train for 25 min before station announcement informs us of out of service train stopping all trains on yellow line. 30 min later and app still says trains are humming along just fine. Ads as soon as you open the app. Typical New York experience
57th Street F Train
by SirToppinHat on 2019/03/11 20:15
Just spent millions renovating this station, but apparently a level was not used as well as a drainage system during construction. Water puddles form on the stairwell as well as a welcome pool at the bottom.
Doesn’t Work
by Kenny The P on 2019/03/09 02:28
Route planner always returns result “sorry we couldn’t find a route”
Out of towner
by Maceo L. on 2019/03/07 22:56
Waaaaayyyyy too hard to use whe. You have to plan a route now. Definitely for locals!
Too expensive to unlock
by Isrock54 on 2019/03/03 09:59
A very good map app to download and always up to date. The adds are very annoying to say the least, but $5.00 to get rid of them is ridiculously too much. It is probably one of the most expensive app I’ve seen by far.
23st on 6th ave is now open!!! Please update
by swollen eye👀 on 2019/03/03 00:14
As mentioned above it’s kinda inconvenient for me just because I live right by!! But can’t figure out the route lol
Full screen uncloseable ads cover app
by Yet_Another_Matt on 2019/02/22 17:51
No thanks. Take your scummy design choices somewhere else.
Barely ever works
by Thendnevskwms b on 2019/02/20 13:53
Half the time when I open this app it just sits there stuck and frozen. I keep closing it and opening it up again but relaunching it doesn’t fix the issue.
Sad that a great city
by Endopoker on 2019/02/20 04:54
Like NY has such a sad looking cars, dirty stations and insufferable bathrooms. Too bad!
Not clear when stops are down
by Bhmrck on 2019/02/18 16:14
This app is generally really good-BUT PLEASE MAKE IT CLEAR WHEN I STATION IS DOWN!!! I had to go digging to see if they even mentioned the fact that the 103rd Street stop is closed. All the train times are listed there as if it’s up and running, and all the alerts when clicking on that stop have NOTHING to do with the closure. Super frustrating!!
Comments and review
by abakku on 2019/02/10 20:41
Not able to open the app. Frozen.
Ads ruin it
by RadioMerc on 2019/02/06 17:53
The ads have become too much. I’ve missed trains because I wanted to check my route but couldn’t because I had to sit through an ad before I could even look at the map.
Inaccurate information
by dkabral on 2019/02/04 22:51
I wish this app was reliable but we cannot use this to plan ahead as information in usually not precise
NYC Subway Map
by Cjreims on 2019/02/02 13:08
Very helpful app. Has a number of good features. I use it often.
Some good features, some poor
by DSBiddle on 2019/01/30 08:31
The subway directions are accurate but the app made it very difficult to physically get to the subway locations. I was not able to get the walking directions or even my current location to navigate to subway locations. I ended up having to ask directions.
I love this map!!
by family dynasty on 2019/01/30 01:06
Thank you
Ads have ruined this app
by Nabsknenakshb on 2019/01/29 21:59
This app used to be great, I’ve honestly used it for at least 5 years. But now that it requires you to watch several TiKTok ads before accessing it, it’s become an absolute liability. I need to access train info quickly, I can’t wait 30 seconds for an ad. I’m deleting this and finding another.
Formerly great, now useless
by Skisteven on 2019/01/27 19:07
This app used to be my “go to” for the subway map. Unfortunately in the past months it’s started popping up full screen video ads immediately - which makes it all but useless. I’m not willing to wait 15+ seconds every time I need to check the map
Became useless multi Ads on opening
by untempered on 2019/01/27 13:43
Became useless with impossible to close multi Ads on opening for other apps with distracting flashing and loud music and no clear x to close
Getting around
by wccoachad on 2019/01/20 17:55
Very informative and easy to follow. Great app!!!!!!
Ads absolutely kill it
by SenseiTse on 2019/01/19 05:01
If you need to access the map quickly (for example to check if you can transfer to a different line at a particular station) you’ll get hit with an annoying ad that lasts longer than the time it would take to get up and look at the map on the train itself (or to pull up a saved picture of the subway system). If you’re wearing headphones, they’ll also kill your music and possibly your ears as some are very loud. If you’re from out of town and planning your trip in advance and are not worried about urgency, you might as well use google maps.
Forces you to click ads
by hperk21 on 2019/01/19 00:07
This app forces you to click ads to generate revenue for themselves. It should be reported and taken to court for misleading consumers
Get My MTA instead
by Kitzy Katze on 2019/01/18 22:49
....and you won’t have to deal with the extremely annoying adds all the time. It takes a lot of time to get past an add, thus Safe yourself the hassle. It’s not worth it.
Used to be good
by Potter122 on 2019/01/17 04:14
Just when I needed it most late at night in the subway, the app asked me to pay to avoid the advertisements and then it kept flashing multiple screens. I exited and returned but could not get back to the map. These developers are playing hardball.
Deleted from device
by Taita on 2019/01/17 03:45
Maps are good, but the ads..OMG they’re so annoying. Especially with headphones. While I understand the need to make money, embedding the loud unavoidable ads THAT DONT GO AWAY UNTIL YOU WAIT FOR THE X TO APPEAR is a dealbreaker.
This one gets deleted
by DaveS40 on 2019/01/16 02:58
The current version has ads that play music. Want to waste 15 seconds of my life displaying an ad for something I'll never buy? Go for it - I get that you need to make money. Disturb the people around me with irritating music? Not acceptable.
Ads are inconvenient.
by Thgik on 2019/01/15 23:07
Who has time to wait for the ad to finish? In most cases when I am opening the app, an advert pops up almost immediately, so I have to wait an extra 15 secs for it to finish, and by that point, I don’t need it anymore.
Review of NYC Subway
by MTA rider 2019 on 2019/01/15 15:09
Lack of maintenance and management but wasting tax payer and riders money w/o improving renovating to a more efficient 21st Century bullet speed transportation network system. Year by year MTA keep wasting money to do non-efficient lousy maintenance work for an over 100 years old obsolete, out of date transportation system which is comparable to Africa’s 3rd world’s. While other countries are running bullet speed train system to increase efficiency for a 21st Century technology competition!
Great help for visitors
by hockeygirl634 on 2017/10/11 03:47
As out of Towners visiting NJ and NYC from out of state we were very thankful for the great service we experienced with NYC METRO. We purchased tickets in the Port Authority and with visitor info maps were able to quickly find routes, determine arrival times, etc. Sometimes it was difficult to know if we were in the right side of the platform, but after a few close calls we learned to see where the line ran and looked for those stops. Other riders were kind when we asked questions. The trains were usually very prompt. We didn't wait long at any time of day or night. When a car was full, we could easily wait for another. Having connections to the NJ bus and centrally located stops made our travels easy and saved some on our walking. In late night returns and after large entertainment events, I was grateful to see an obvious police presence. On the trains I was impressed with how clean the cars were, comfortable and well sir-conditioned on hot muggy days. Many cars had boards displaying the line and upcoming stops. Other riders were polite, helpful to each other. Looking forward to my next visit. K B.
Missing important info
by Seaweedflow on 2017/10/26 17:53
Good map that’s available offline. It’s very useful. I used to have notifications on but it became useless as there are only a few timeframes for notification that you can choose (I find that I get way too many for way too long...even though you only need it just 1 hr before you leave) and the notification itself is not specific about what the change in service is. Not helpful. And I found out that throughout using this app over a couple of years, it doesn’t let you know any weekend service changes - such as trains not running at all or skipping certain stations. This is a different type of notification aside from the usual incident/delay type of service change and it’s somehow hard to know unless you go to a specific page on the MTA website or go to the station to see notice flyers stuck on the wall. I dunno... but I get really annoyed when I go take the train and the train station itself is shut down at the same time it shows “good service” on this app. Now I have to either walk to another line/station and/or rearrange my whole transportation so I’m probably gonna be late for 30 mins.. Hopefully in the future this app can include such important info so we don’t get the run around from MTA so much as we do now.
New York Subway Map
by D. Hill on 2018/10/03 12:03
This is a great application for those who use the NYC subway regularly or even if you are new to the system. First the app is well designed allowing users to easily bounce from section to section with a simple tap to the top pop up menu. The app covers all the basics whether you want to create a route, save a train line as a favorite, look up the latest alerts, and navigate the subway map. The app not only covers the essentials but provides extras such as an included New York City Guide that allows users to read up on all the facets of the city whether it be the attractions, or the infrastructure services that help guide the public in their daily lives. It is all included in the guide. The app also gives users a choice in whether they want a ad free experience or a premium version in which you can avoid them. This is highly recommended app for NYC travelers in general whether you use the subway a lot or not.
Good except at the last/first stop
by TR Engineer on 2017/09/14 22:06
The app is great and usually very accurate with the train times when I am coming home from work. However, the app seems to have an issue with dictating southbound train times at the final stop (terminal) of the train I take. I take the 5 train from and to Eastchester-Dyre Avenue. Whenever I select this station it only shows northbound trains but never southbound ones. I wouldn't mind if it only showed southbound trains because those are the ones leaving the station. Other than this issue the app has been great and very useful to my daily commute.
First time reviewing an app...
by daves first review of an app on 2019/06/21 00:42
...and I’ve come because this app has finally motivated me to take even more time out of my day to warn the masses that this thing is a complete and utter fail. You have one job to do. Show the subway map. When I’m rolling up to an unfamiliar subway stop, I unearth this unholy thing to quickly find a transfer or express train. And it makes you WAIT for inane amounts of time by displaying a full page advertisement. And while you’re clicking around trying to find out how to X out of the thing, or waiting for the video ad to finish, that last minute subway knowledge you needed sails away. And you wail. Well I ain’t wailing for the benefit of my co-commuters anymore. I’m wailing to the masses via the ratings board. And it feels good. Don’t use this crap. Not until they figure out how to put an ad in the bottom of the map screen, or anywhere that isn’t obscuring the information you need. Boom.
Use Google instead this app will only make you hate this app
by NYfirstmer on 2019/05/04 03:55
Went to NY for first time. App DOES give you very accurate info on the trains, but does not track walking movement well at all which is essential to find the right platform to get on a train in the first place. And does not tell you which side of track to be on. Hardest part was finding where to catch a train, and since the app didn’t track waking well or have a directional pointer to show which way you’re headed as you move your phone, it often had us going back and forth changing direction. then when we finally found a platform and got there we’d still have to ask someone if we were on the correct side heading in right direction. Just asking google was much easier and google lets you know exactly what time train is leaving. Good thing is NYers were the MOST helpful people in the world.
Too intrusive monetization
by jarcec on 2019/09/23 14:21
On one side I understand the need to monetize the app, after all nothing is really for free. However the way monetization is introduced into the app is way too intrusive and more often then not interfere with the ability to use the app. Quite frequently the app forces full screen advertisements which on its own isn’t that bad, but coupled with spotty reception in the subway, I found myself very often opening the app and then the app opening full screen advert video and not loading anything due to missing reception. No way to discard the black screen without restarting the app. Making the app basically useless. I would rather recommend to use official MTA app that doesn’t have this problem even though that getting to some aspects (like map) takes few more clicks.
Old timer
by M.Macy on 2018/04/30 16:03
Had not been in NY since I was in my 20's ...now nearly 50 years ago! This app and a paper subway map of the city got me everywhere from Brooklyn to uptown, the battery, you name it, and back to Prospect Park where I was staying with my son for a week. NY is a great town and I had a magnificent time covering it on foot and by subway. This app was invaluable. It made everything so possible to navigate that I often felt Time was delightfully still - and I moving about the city with the confidence of youth. Thank you. M. Macy, artist
Bad news APP
by woo wee bubba on 2018/05/10 16:48
Doesn’t work well, click on route planner, put Penn Station to destination address and there’s no where to click or tap on submit etc. in order to receive the route or witch subway train to take... Hard to use not user-friendly. ********************************** 2nd review regarding your RESPONSE: thank you for your response. If I knew the station I was going to, I wouldn’t need the APP, ryt? My issue was, I didn’t know which train or train line to take from PENN station. That’s why I used the app in the first place, to find out which train line to use, which stop to get off at. The app could not give me that information. As you stated in your response, it doesn’t work with addresses. Perhaps you could fix that in the future, going forward. Thank you For your initial reply.
Useful app (ads have become annoying)
by ProfessorHines on 2017/10/20 04:59
This app is my go to when I may need to get around due to unexpected detours on the train or need to plan a different away around an area I may not be familiar with. The ads however have really become the downfall of this app, as before they use to pop up and you could close but each one is a video with audio which you have to wait to close. It didn’t use to be this intrusive. I know ads are needed for funding but the new ad method is going to kill this app. I highly recommend people to pay to have ads removed. You’ll thank me later.
Good enough
by Readin'junkie on 2019/07/10 23:12
I’ve been using this app for at least 3 years and it’s good enough for most things. However, a major annoyance is that it can be hard to plan a route when you’re not sure what the street address of your end stop is. For example, if you’re trying to go to the 23rd street stop on the 1 from 96th street, you can enter your start stop by clicking on it, but then you have to choose your destination from a list that’s like “23rd street / 7th Avenue” or “23rd street / 6th Avenue” or “23rd street / Broadway”. Subway lines don’t nearly follow avenues so it’s annoying to have to try 2 or 3 stations until you find the right one. I have 2 possible solutions: A) the subway line icon should be placed next to the station in the drop down list or B) even better, you can choose BOTH the start and the end station from the map, not a drop down list, when you plan your route. Hope you can improve this feature some time soon!
I was mistaken, app remains superb
by E. Miaru on 2017/12/19 00:05
[previously wrote] "Suddenly I'm getting full-screen pop-ups that are hard to dismiss, in the PAID version. Small update: after I wrote the above, dev. issued an update for iPhone X. Pop-ups are now easier to dismiss, but no less intrusive. Paid users should be limited to only the most discreet ads possible, if any, imo. I added two stars to my orig. rating which I believe is fair. The app is generally very effective and useful." Another update: thanks to the developers I learned that I was only getting ads because I got a new phone and hadn't restored the app fully. Here I thought I'd been betrayed. My apologies to them for being a dunce. Rating amended accordingly.
Addresses don’t work
by I'm John on 2017/11/17 14:52
I can’t believe I paid for this. It’s only barely good for having a subway map. If you don’t know the name of the station you’re going to this app is useless. You can not type in an address and have it give you the nearest station. A waste of money. I’m sorry I paid for the ad free version. They don’t deserve the money, neither do the ad companies! Mapway sent me an email saying that their app can find nearest location but they failed to mention that it doesn’t do point to point. You have to know the subway stop you’re going to for the app to tell you how to get there. WELL if I knew that I wouldn’t need the app in the first place! I’ll stick with Apple Maps and consider the $3’s a donation maybe they can get a clue.
Inaccurate countdown clocks
by JRglendale on 2018/05/31 14:39
App is decent. Service statuses seem to be fairly accurate, however the countdown clocks always seem to be missing the closest train. For example, the countdown clock will say the next train is 8 mins away, when really the next train is 3 mins away. There may be one 8 mins away, but the most important info, the next closest train, isn’t always on there. This makes trying to time transfers to/from express trains difficult and often leads me to not even check the countdown clocks on the app or open the app because it’s not correct and/or missing train arrivals. So what’s the point of the countdown clocks if they’re not correct?
New ads make this unusable
by totaljunkstuff on 2019/01/12 15:24
Do not download - app used to be good, then they started full page ads that load when you open the app ... which was OK as they could be closed quickly. Why this matters: when you go to look at a map you often only have a few seconds before your potential train arrives - the info needs to be quickly accessible or you’ll literally make a bad transit choice costing you time and frustration. New video ads are now displaying and can’t be closed for a long period of time making this app essentially useless - it’s faster to load a nyc map PDF in the pdf reader
Good, but dropping due to the obnoxious ADS!
by amberfrances23 on 2018/08/30 14:25
This is a pretty decent app for navigating the NYC subway system. The time clocks are usually correct, or close enough. But the advertisements have become increasingly obnoxious and intrusive. Checking the updated train time while in transit or transferring has become pointless because you are now forced to sit through a 10-15 second ad before you can close the ad out and get on with the train time. The train time you get a glimpse of before the ad pops up is not live. This app is not worth it in my opinion.
Is the App really worth the annoyance?
by transit-toe on 2018/07/23 11:33
I understand that for an App to be profitable it needs to sell advertising. That’s fine and dandy however when the advertising cannot be readily closed to actually use the App, it becomes useless. There have been many instances where information was needed immediately to make an informed decision and was blocked by advertising that could not be closed. Put it to you this way......., I will be looking at OTHER Apps.
Ads absolutely kill it
by SenseiTse on 2019/01/19 05:01
If you need to access the map quickly (for example to check if you can transfer to a different line at a particular station) you’ll get hit with an annoying ad that lasts longer than the time it would take to get up and look at the map on the train itself (or to pull up a saved picture of the subway system). If you’re wearing headphones, they’ll also kill your music and possibly your ears as some are very loud. If you’re from out of town and planning your trip in advance and are not worried about urgency, you might as well use google maps.
Could be good, but annoying design
by paulraphael on 2018/06/22 01:11
The app nags you about notifications being turned off unless you have every notification option turned on. This is just terrible. I don’t want them all turned on. Leave me alone. It also shows ads in a deliberately intrusive way. A full screen ad comes on right when you need to use the app, and there’s a little my pause before you can dismiss it. I can be enticed into paying for a good app but will not be BULLIED into paying for a hostile one. Another developer that hates its users.
Do not use
by Brooklyn Meditator on 2018/09/29 22:01
When planning a route, the app does not take into account things like weekend track work even though elsewhere in the app (as I eventually discovered) it provides info on weekend service status. So while the trip planner said my trip would take 52 minutes, it in fact took 95. I could have driven or taken an Uber for a 45 minute trip, which I know since I’ve driven the route many times in the past, but thought hey why not just take the train. I could have even taken a different train route that would have been much faster. What an counterproductive waste.
Best in class
by mr100percent on 2018/10/06 19:40
I’ve tried multiple subway apps and this one is easily my favorite. It’s simple to use, the map is easy to read and zoom, and tapping on a station brings up options including the countdown clocks. And all this is in the free version. I’m deleting my other subway apps and using this one.
Useful but ads not appreciated.
by Jewel2098 on 2018/10/30 20:30
Very useful to pull up a map quickly... EXCEPT when you’re bombarded by an ad within 1-2 secs and within that timeframe, you’ve missed the train you weren’t sure if you were supposed to take. Especially the AnastasiaDate ad with a scantily clad woman and porn music automatically playing- inappropriate if you pulled up the app at work... deleting this app.
Ads interrupting your emergency search
by เนลดา จารุทวิโชติ on 2018/06/15 15:24
Don’t mind ads but don’t use this when you’re in a rush. As soon as you open the app to the service status right before you can check anything the ad pops, imagine when you’re in a train changing stop and connection is limited platform to platform you trying search and the ad pops then you lost connection again :(( You don’t even get to search anything. A lot of my local New Yorkers friends use the other free apps and they never have problems with ads interrupting.
Ok.
by Shwistch on 2017/10/28 15:59
The map is al I see useful and a map can be obtained anywhere. It needs lots of improvements. Also, the adds should not pop up when you are looking for an address, specially when in a rush. I know thats how they make money, but, think about a better way of advertisement.
NYC subway
by Msnuxoll on 2018/03/30 02:24
Hey! There’s this app called nyc subway. I think this app is great because I love that it has train routes.I recommend that you should get this app only if you need it if you’re riding the M.T.A. -This review was written by my 6 year old son who loves the MTA as well as this app. He was very happy to see your response! Thank you
Bad
by smhwjs on 2019/07/29 03:40
Horrible. Late to reservations because of this app. The app says that it shows when stations have problems but failed to tell us the station I selected was completely closed going down town and there was no info about it until we had crossed through the barrier. Currently doing 40 mins of extra traveling because of this. Re: I kept the app through the week to see if i was just using it wrong and it still has yet to be of use. I am better off just guessing where I’m going.
Used to be worth the ads. Not anymore.
by just another guy in New York on 2018/11/11 21:51
I’m deleting your app. I get that things aren’t free. But all I have ever used your app for was to see the MTA map. And I just had to sit through a 30 second commercial. Banners were fine. A good quick page I could see and close out of was fine. But 30 seconds to see a map that I’m going to just download? Just wanted you to know. Hoping you fix this for other users. I almost missed my train waiting for your ad to complete. The service provided is not worth it.
Life saver
by hate crappy music on 2017/12/24 14:05
Amazing app, that helped out tremendously! The ability to work offline was clutch when we were riding and wanted to continue planning our rides or just see how many stops are ahead. Route planner was great and made traveling a no brainer.
Not bad but could be better
by KKPhil on 2018/05/26 19:05
Please add the letter or number of the train rather than just calling it “the broadway local.” This would be much more helpful to a tourist. The other thing you could do is add in a hyperlink that maps the walking path to the subway station that you need. Other than that, it’s a very helpful app. I would’ve given it 5 stars if it had these 2 features.
Review of NYC Subway
by MTA rider 2019 on 2019/01/15 15:09
Lack of maintenance and management but wasting tax payer and riders money w/o improving renovating to a more efficient 21st Century bullet speed transportation network system. Year by year MTA keep wasting money to do non-efficient lousy maintenance work for an over 100 years old obsolete, out of date transportation system which is comparable to Africa’s 3rd world’s. While other countries are running bullet speed train system to increase efficiency for a 21st Century technology competition!
Waste of money!!!!
by Manimal138 on 2019/10/18 21:24
You buy this app and unlock the features for $20 and it doesn’t have any type of tutorial to teach you how to use it. It doesn’t recognize landmarks of New York City by name you have to use the physical address. You could just use Google Maps for that! Do yourself a favor and just UBER anyway. Subway and transit is so out of touch with technology that it’s almost impossible to decipher unless you live in the City.
Ads ruin this app
by Russt17 on 2018/07/29 17:50
Developers made an enormous mistake allowing interstitial ads on this app. This app is used by commuters who often have mere seconds of internet access in station to decide whether to switch trains before the subway doors close. An interstitial ad with a tiny "x" button, or worse, a countdown until the ad can be closed, makes the app unusable when it's needed most. This would be a great app if not for this glaring oversight.
Ads are a big problem...
by Dennis075 on 2018/06/30 16:01
No problem with the app itself, but ads are very intrusive in the free version. Their loud music will turn off whatever you might have been listening to. You’ll have to wait for a few seconds (again with the loud music) before being able to hit the X to shut down the ad (but if you slightly miss it, your App Store will automatically open...)
Terrible subway app
by Eqvilim on 2018/09/13 14:52
Not at all worth the money for this app. You might as well just google nyc subway map and screenshot it and save yourself the money. Difficult and confusing to use without much functionality. Years ago I used an app itrans nyc which was cheaper with a much better user interface and more functionality. They stopped all work on the app so over the years I’ve had to find a new app. Wish I hadn’t wasted the money on this one.
Not clear when stops are down
by Bhmrck on 2019/02/18 16:14
This app is generally really good-BUT PLEASE MAKE IT CLEAR WHEN I STATION IS DOWN!!! I had to go digging to see if they even mentioned the fact that the 103rd Street stop is closed. All the train times are listed there as if it’s up and running, and all the alerts when clicking on that stop have NOTHING to do with the closure. Super frustrating!!
Worst app due to intrusive advertisements
by Bb10281028 on 2018/12/23 20:24
I usually don’t write reviews and have been using this for some time. It used to be good. Did it’s job. It basically shows MTA map. But everyone you open the app there is a full screen ad with an x on top to close it. When you hit the x another ad open up with another x at a different place. Traveling in NYC sometimes you have to open app quickly to not miss the train and the above mentioned quirks makes it useless.
New York City Subway Map
by Larry Reed on 2018/01/05 16:22
I have found this NYC Map system extremely helpful especially during times when I’am trying to find my way through the city from various locations. Hey, I’ve lived here in Brooklyn since the middle 1990s and it still gets challenging. Great Map and connects..
Ok but not good with weekends
by Ks317 on 2018/03/21 12:02
Interactive map is nice but it doesn’t keep up with service changes on the weekend. The notes about service changes are difficult to understand. If I have to put up with annoying ads popping up at worst times, then I’d at least expect the maps to update with service changes so I don’t have to try to interpret those incomprehensible notes.
Dumb dumb dumb
by Dirty steve sanchez on 2018/04/30 17:13
I got this stupid app when my old subway nyc app shut down. That app allowed you to search for a location and figured out how to go from there. This app will only let you access each station - assuming you already know the whole subway by heart which would mean you don’t need this app anyway. Don’t waste your money. So stupid. Maybe I’m doing it wrong - at which rate this is only a dumb design and not user friendly. Which is slightly less dumb
A must-have for New Yorkers/Toursits
by juancm51 on 2017/11/26 07:13
Great app for those who live in NYC or just visiting. Map is up to date and so far I’ve experienced no issues. Only 4 stars because app doesn’t look as smooth and great on the iPhone X. Once iPhone X screen proportion is updated it will be a 5 star App for me.
Missed Trains
by DJ Andys Candys on 2018/12/30 03:37
This app was great until it started placing pop up ads as soon as you open the app. Not sure how many trains I’ve missed while waiting for the ad to clear. I understand they need to make money, but there has to be a better way. It’s super distracting, inconvenient and a time-such when you’re trying to catch the next ride home, but you have to wait for the ad to end to make sure you’re headed on the current route.
Slow to update changes
by jsisjsnsjaj on 2018/09/28 21:06
This app is good as an interactive map of the subway. But it’s not good if you need real-time info for trip planning. It is slow to update any changes on the trains or stations. Ex: Cathedral Parkway station is still marked as closed even though it reopened a month ago. If you were relying solely on this app to plan a trip you’d be misinformed.
Ads at the worst times
by Will Money💵 on 2019/11/12 19:26
It’s really annoying to open this app the moment you need quick directions. For instance when you need to make a transfer after an unexpected train issue. You’re on the platform, looking for quick confirmation before boarding that train before you jump on and the doors close. So you open this app and...oh wait an ad. Train takes off. This has happened to me so many times.
Too many uncontrollable ads
by JayD_Boston on 2019/09/29 17:32
The ads are terribly interfering, with variably delayed and deceptive ways to skip ads that make it difficult to use and complex to use when under time pressure to catch a train. The fee to avoid ads is unattractive for occasional visitors. Perhaps another business model would be better for these apps — why aren’t the transit authorities paying for this. Or local governments who want people using public transportation ???
Annoying ads
by Mitchell150 on 2017/10/22 14:32
I don't mind a small innocuous ad banner that does not detract from the app you are using. However, the NYC subway is obnoxious. It Constantly updates every few seconds. Flashing, large detracting space, changing in size. How the heck can anyone map a course through Manhattan, when every 5 seconds your concentration is interrupted by non-sense. I had to delete. I don't feel the need to pay for ad free. Ads are ok when properly presented.
Map needs help
by app skip it on 2019/10/03 12:42
Every time I open this (and I live here so need it for out of way places) an ad pops up and it is really annoying as I’m trying to get somewhere and I can’t close the advertisement. Wastes my time. So I am now going to look for a better subway map or go back to a paper one. Yes, your app stinks.
Arrival time on train not working.
by nancybrooklyn on 2018/11/18 16:30
I just uploaded this app . It doesn’t work. I put in my destinations and it showed the correct train and time of arrival . But, after a couple of minute passed .. I noticed that the arrival time is still the same! It didn’t move. I compared it to another transit app that is working and it shows the dwindling arrival time. Needs adjustments.
Helpful but not when I really need it
by Rocco1197 on 2019/07/01 23:02
Way too many annoying ads that take too long to go away, sometimes the train arrives and I need to find out quickly and an ad pops up. Going to delete this and download a nice free picture of the map from google
Some good features, some poor
by DSBiddle on 2019/01/30 08:31
The subway directions are accurate but the app made it very difficult to physically get to the subway locations. I was not able to get the walking directions or even my current location to navigate to subway locations. I ended up having to ask directions.
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