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App name
Booking.com: Hotels & Travel
Description
Download the highest-rated travel app to join thousands of people finding deals on hotels, motels, and vacation homes. Find a stay for your vacation, weekend getaway, or business trip – anywhere in the world! Search for hotels, motels, and vacation homes • 27 million hotels, vacation rentals, homes, apartments, and other unique places to stay • Search by city, attraction, landmark, or hotel name with just one tap • Filter by price, review score, amenities, and other things important to you • Find your stay last-minute or book it far in advance Find a great travel deal • Daily deals for every budget • Free cancellation on most rooms • Browse over 135 million verified guest reviews Manage your booking on the go • Get paperless confirmation • Make changes wherever, whenever • 24/7 customer service in more than 40 languages • Contact your host, view check-in times, and write reviews • No booking or credit card fees
So so easy!
by MizzNizz on 2022/05/24 15:24
The app works flawlessly. So easy to use and every place was ready as agreed. Great app
Good when it works, but if not, customer service is a joke
by iacopovon on 2022/05/24 14:15
I was charged too more money than I signed up to pay for a specific booking. I contacted the “Priority Support” as I am a “Genius level 3” member, after waiting more than 10 minutes for each of two calls, the calls lasted about 10-30 seconds and the line fell both times. The chat function also took more than 10 minutes. I was offered a joke of a 25 euro discount on my next booking for my trouble, and since I was not happy, customer service just never submitted, so I didn’t even get that. Great app for finding hotel reviews, but then just go a book directly with the respective hotel you find. I thought a good reason to use Booking would be to have a party to help in case hotels make strange charges, but it turns out it is booking itself that sometimes cheats people…
Global Apartments
by Eugenbv on 2022/05/24 10:39
Nice, cosy apartment, good location, clean. The host was very helpful!
Good stay
by traveler from libya on 2022/05/24 08:10
Staff were very friendly, front desk hanify was very helpful, as well as bellman Mohamad were very respectful and friendly, I will be coming back
Booking
by ratawasta on 2022/05/24 07:44
Booking is the best app for finding your accommodations during your next trips. It has variety of options with great prices an policies. Highly reccomend.
Excellent
by rajghot on 2022/05/24 06:50
Rajesh was the most helpful host ever. Great breakfast too. Will come back again
Top Notch
by Rob from Pyeongtaek on 2022/05/24 05:56
Great app, can’t live without it!
Amazing service -above and beyond
by powjer on 2022/05/24 05:37
I can’t say enough about the great hospitality. Our flight arrived early. Hotel staff was very accommodating to our needs and helped us checkin a little early. They also provided a place for us to keep our luggage until our room was ready. We left our phone in the taxis and the hotel staff tracked us down to return our phone. Amazing!!! They were more than willing to help us with anything we needed. They were very friendly and helpful. The hotel rooms were much larger than I expected. We were able to stretch out get comfortable. They even had a small kitchen with a fridge and microwave. I wouldn’t call this a hotel room it was more like an apartment! Great stay. I would not hesitate to stay there again
Muy fácil de usar
by Adris6873 on 2022/05/24 03:48
La app ea muy amigable
Almost
by Easton GPa on 2022/05/24 03:39
Had to cancel due to family health issues. Always easy to cancel as it is to book a stay. 95% of my booking for travel here or abroad is on Booking.com .
So easy , great deals !!!
by Robw126 on 2022/05/24 01:44
I only use and trust Booking for my trips.
Booking.com
by nov 2 18 on 2022/05/24 00:34
Easy to use. Saves my history. Has rewards for frequent use. Super easy
Estafa
by yosvelocol on 2022/05/23 23:07
Si no quiere ser estafado no haga ninguna reserva con esta app,la atención al cliente no existe no intentes comunicarte porque no vas a tener éxito,si no crees lo que te estoy diciendo valla a su página de facebook y lea los comentarios,el 99% fueron estafados y por supuesto esté servidor también entra en ese grupo,aparte del mal servicio que tienen el mayor problema radica en que no te devuelven tu dinero aunque no hallas tenido ningún servicio,no la recomiendo…. If you do not want to be scammed, do not make any reservations with this app, customer service does not exist, do not try to communicate because you will not be successful, if you do not believe what I am telling you, go to their facebook page and read the comments, 99 % were scammed and of course this server also falls into that group, apart from the bad service they have the biggest problem is that they do not return your money even though you have not had any service, I do not recommend it
Unprofessional
by parashpathar on 2022/05/23 22:13
They confirmed our booking and when i arrived to the property the hotel have given our room to someone else. Stay away from bookings.com
Donsrom
by donsrom on 2022/05/23 21:46
Have used booking.com for several years now. In my opinion it’s the best site for me. I’ve tried others but seem to always get the best prices through Booking.com. The site is easy to navigate through and for me , computer challenged, that is a plus.
Love this place
by Sues camino on 2022/05/23 20:28
I really love this apartment. I stayed three nights to take a break from the Camino and rest. It was easy to access. So close to everything. Cafes right out front. Grocery store just around the corner. The owners were so nice. Checking in to make sure I was good. They even helped arrange my baggage pickup with Jaco trans. Everything you need. And so cute.
Love this app!!
by DuileGarcia on 2022/05/23 17:23
Love the app. Very very easy to use, convenient and accurate. I use Booking.com every time I have to make any type of reservation when traveling. Thanks!! Love it love it!!
The best app ever😍😍😍😍
by ahmad Shihri on 2022/05/23 15:25
I love this app to book all my trips.
Poor
by Thepro2015 on 2022/05/23 08:33
Poor customer support
Booking.com is awful. Payment wouldn’t go through
by W1234577890 on 2022/05/23 04:07
Twice now I have paid booking.com for my hotel only to show up to check in for them to tell me they could not get payment confirmation from booking. I am currently at my hotel and have been trying to check in for over 45 minutes at 12:07 in the freaking morning because booking.com is incompetent
ceo
by romale sipan 123 on 2022/05/23 03:13
was great serice and room very clean all good thank you mr firoz
WARNING DO NOT USE!
by MoneyCantBiySkill on 2022/05/23 02:09
They allow places to falsely advertise their price, facility and amenities, as well as operate in an unsafe manner. When you contact customer service they “will attempt to resolve your issue” however after paying $1500 up front and an additional $500 after arriving for my most recent stay I have learned a very valuable lesson. DO NOT USE BOOKING.COM
Nice family trip
by Sandra Jean Shaw on 2022/05/23 00:19
We traveled with 2 families and it was like a home away from home in beautiful Florida. We had a minor issue with the heater in the jacuzzi, however the owner arrived and addressed and fixed the issue promptly. Definitely recommend checking out the oasis clubhouse within the community center.
Great App
by TNcharlee on 2022/05/22 21:35
Great savings, easy to use, always the best prices
Scam with me
by dhruvdon on 2022/05/22 18:19
Very disappointed this time I booked the hotel in Vegas it’s refundable after when I booked I got email your hotel is confirmed and no refundable…… It’s very bad 100 emails I did but northing satisfaction answers….. I will take legal action I have all screenshots and accounts details . I just want my money back . That’s it .
Great way to plan!!
by Mr B's Garage on 2022/05/22 16:57
I gave used this app several times now. It is always easy, quick, safe, and reliable. I will continue to use it in the future.
Booking was a breeze
by Eypgt on 2022/05/22 15:01
To the point and easy
I’m gonna run away while I can
by Nat<3Lee on 2022/05/22 14:52
Just downloaded this app. But by looking at the reviews AND the responses with no accountability from the app I think I’m gonna stick to Expedia &amp; Hotels Tonight. I’ve never dealt with such horrible experiences like I’m continuously seeing in these reviews.
Best prices
by Rgd619 on 2022/05/22 13:15
Booking.com truly has the lowest prices.
Всё отлично!
by femruk on 2022/05/22 12:17
Ок
رائع
by mohdk رائع on 2022/05/22 11:54
الله يعطيكم العافيه عالمجهود الممتاز
اشكركم جزيل الشكر
by فهدد الحاززمي on 2022/05/22 08:46
تطبيق يمتاز بالازدواجيه وكسب العميل واعطائه اولويه قصوى في عميل المميز شكرا
East and useful
by ashtroju on 2022/05/22 07:08
Everything you need as you travel in one place. Directions, property details, ability to contact location, check in and out times and details. Lifesaver when traveling.
Excelente
by taortega on 2022/05/22 06:44
Excelente
السعودية
by tala sa on 2022/05/22 05:05
🤩💖
ممتاز
by عبد الخال on 2022/05/22 04:34
خدمة مصداقية
😍😍😍
by GeecheeGma on 2022/05/22 03:17
It’s has a lot of good deals
Excellent Customer Service
by mlynbl on 2022/05/21 21:49
My friend and I had planned this little weekday adventure for months. She had been dealing with a lot of family incidents (cancer-husband; back operation-herself; and the death of her father). The first day started out good. We were 3.5 hours from home when she got a call from her husband. He had fallen at work and broken his leg! SO, we had to turn around and drive back (yes, the husband who had the cancel to get her to the hospital. I called booking.com from my car to ask what we could do. The customer service person (David) worked with the owner of the cottage we had planned to stay in. After a lot of back and forth conversations with him, the proprietor and myself, I agreed to pay a fee for 1 day for the lodging. Booking.com is the balance to me. I could have made to pay for the entire trip, but he understood the circumstances, and worked really hard to come up with this solution. BTW, we left PA at 9:45am, got back to my friend&#39;s house at 4:45pm so she could head to the hospital, and I returned to my house at 6 pm. He was in the hospital from Monday (the first day of our cancelled trip) and was discharged on Friday (which would have been the last day. To say this was very upsetting, it could have been much worse if booking.com had not intervened in my behalf. I will be using them again whenever I might get a chance to travel in the future!
Booking made easy
by Wilsonhaus on 2022/05/21 18:51
Very simple and easy!!
Booking.com
by Hrndz2017 on 2022/05/21 18:04
simply the easiest and best app to schedule any pre trip necessities
Foreign transaction fee?
by wthnickname??? on 2022/05/21 18:02
I’ve been using booking.com for years but only now with the app did I get a foreign transaction fee. Maybe I’m wrong and I got this before and didn’t notice. If so, I’ll stop using booking.com. I’ll go back to using the website and find out. The foreign transaction fee is a deal breaker.
The Best
by Get Out Please on 2022/05/21 17:03
I always use booking.com and i never had any trouble and still doing easily, faster and great…!!
Easy and fast
by GypsieJenn on 2022/05/21 16:43
For someone that travels a lot and also has to make last minute changes quite often, this app makes booking reservations super easy!
Reservación en Rincón
by Abusyl on 2022/05/21 16:17
Súper sencillo, excelentes ofertas! Abusyl
Always use booking.com
by trenteg on 2022/05/21 15:07
Best customer service ever / They answer the phone and take care of their customers!!!! Seriously. I wont use any other site - not even direct to hotel I want.
Perfecta
by bxjxhdydigovj on 2022/05/21 13:29
Muy útil y te economizas mucho
Exceptional
by ♥️AndyTeng♥️ on 2022/05/21 11:19
Absolutely loved our stay! Perfect location, accessible..the staff are so friendly specially SHAKO and Saida they are so helpful, accommodating &amp; so friendly..hotel is so clean and will be back to this hotel again and again..Eleven Inn is a great and enjoyable place to stay🥰
Biased Review/App is still good
by Jeffry Thao on 2022/05/21 09:12
I have probably only made like a handful of reservations when it comes to not being off Booking. Their app is very easy and simple to navigate through which is what I think was the main reason why I chose to stay with them.
This app is completely dysfunctional
by calliehuston96 on 2022/05/21 07:35
I would rather use Booking.com on my browser because this app is horrifically buggy. You can’t scroll through down a page to read information about a hotel, because the screen goes black and resets you to the top of the page. Reading reviews on hotels? Forget it. Black screen, reset to the top. Trying to select a room? Impossible. I’ve used Booking.com on the web browser to book every B&amp;B during a a 2-week trip around Scotland, and I will continue to do so on the browser, but it would be convenient and easy if I could use the app, but that isn’t possible at all in its current state. Please update your app!
Yoel
by selinanunez on 2022/05/21 03:07
Yoel was great and a huge help! It’s nice to have somebody so nice and accommodating whenever you’ve been traveling all day! Will be booking here again soley because of him!
NO ES LA MEJOR OPCIÓN repito NO ES LA MEJOR OPCIÓN
by Susyqtt on 2022/05/21 02:35
Tienes que saber que ellos no se hacen responsables si pasa algún problema con tu reservación, ellos le echarán la culpa al hotel y el hotel dirá que es culpa de booking… te cuento mi historia… Hice una reserva y al llegar al hotel me dijeron que no había disponibilidad (eran las 8:40pm) rápido hice otra reserva y al llegar al hotel era un barrio muy feo, habían pasado 15 minutos de la reserva y no me quisieron cancelar, booking dijo que era culpa del hotel y el hotel dijo que fue culpa de bookin tuve que pagar sin hospedarme…creí que solo había sido mala experiencia así que di otra oportunidad !!! Hice una reserva en Cancún, al llegar al hotel no me permitieron hospedarme porque no había cupo tuve que buscar rápido (30 minutos) otro hotel, que resultóque tenía mucha piedra y mi viaje que había planeado por 4 meses resulto un fiasco, pedí el reembolso de mi dinero y se negaron ya que supuestamente era culpa del hotel y el hotel decía que era culpa de bookin!!! En resumen NO TIENES SEGURIDAD EN TU HOSPEDAJe, al reservar en esta aplicación !!! Después de leer esto si decides reservar con esta app y tienes problemas, recuerda que te lo advertí!!!! Como consejo, utiliza esta app como ideas de hotel pero reserva directamente con el hotel no a través de booking, para que no tengas problemas,
Book
by Elka0003 on 2022/05/20 22:48
Easy to use
BEST APP EVER!
by yesygm on 2022/05/20 21:29
genius discounts are the best, keep using the app and i promise you won’t regret it!
Upset with them
by H-Bomb2323 on 2022/05/20 20:32
I use this app instead of others for booking a room. The price there said it was for $184/$242 with tax and that Booking would cover the rest. I went ahead and tried to book a room for 3 nights since I will be away by 10 hrs from home. I tried to book it but when I checked out, the summary stated that I was going to pay a total of $398.99, so I read of what all that entailed on the summary but nothing said anything about a $184.00 discount. I went ahead a rung it out anyways and I was charged $398.99. I went to chat with an agent and they told me I did it incorrectly, that next time use the payment with Booking instead of paying at location option. I said fine, I made a mistake,So I complied, canceled the original booking and rebooked it like they asked me to. Long story short they charged me the same amount again. I went back on the chat and the guy Ronald was horrible. He was looking into the matter and said I need to pay at location not booking.com. “The opposite of what the other agent told me” He then asked me if I had proof of that price which I did and he basically said I hit the wrong option. I am now down $184 I was counting on for gas, If I cancel they will charge me ironically a “$184 cancelling fee” and my money will not return until 14 days which now I’m broke, with no room to stay if I decide to cancel. I’m never using booking app again. I asked for help and they gave me the run-around. I asked for a manger, he said he could put one on the chat. I asked for a number he gave me a wrong number. I still have the screen shot but they won’t do anything for me. So upsetting, almost ruining my vacation.
Amazing service
by JUNIOR0728 on 2022/05/20 20:08
The agent at the office was efficient, friendly, and even though he was working by himself and had someone else to take care of, he was able to quickly check me in. Very attentive, friendly, and amazing customer service! I will be back!
Excelente
by TRMBusiness on 2022/05/20 16:13
Nunca he tenido problemas. El servicio es excelente!
Hidden fees? PAY ATTENTION ON EVERY STEP OF THE BOOKING
by azoooz141 on 2022/05/20 15:29
I’m a Genius member lvl.3 and I never had this issue before, but today I face the weirdest sneakiest trick to make me book a hotel. I chose a hotel and I got a reasonable price-including all taxes and fees- so I proceeded to the final step. I noticed the price has gone up around $80! I went a step back to double check and it showed me the previous amount! I took a screen recording as a proof to customer service. So anyway,I went back to the result page -the start - and did everything again with the same inputs to the same hotel, I got the price I wanted and in the payment page it was the same amount so I agreed and booked. To my surprise, I was shown the higher price +-$80!! I asked the hotel to waive the cancellation fee and thankfully they did. Then I went to booking.com customer service to ask about what is going on, they couldn’t notice any issue there and said it might be damage deposit which wasn’t mentioned at all in any page. After that the asked me to send them the video I took, ironically their chat system doesn’t support videos so they gave me an email. I emailed the video -mov extension- and they couldn’t see the video as it wasn’t also supported! I had to take screenshots from the clip just to proof that something is wrong with their pricing. PAY ATTENTION ON EVERY STEP OF THE BOOKING
一直用
by Cnqddavking on 2022/05/20 14:25
可能在正确的道路上,看到全世界都在逆行,庆幸还能顺畅地使用booking。
Easy to use
by leti sinnok on 2022/05/20 12:17
Always a great experience
Another satisfied customer
by Cabwzin on 2022/05/20 10:07
A person actually answered the phone and didn’t have to wait a long time. Extremely knowledgeable and courteous. My issue was resolved promptly and without any hassle. Thanks booking. Com
في مشكلة في التاريخ مش مظبوط
by Melsheik on 2022/05/20 08:41
التاريخ كل ما ادخل بالحساب بتاعي يلغبط
JL
by BarrioBronxz on 2022/05/20 07:38
Wonderful stay
بطل قليله فيه
by جابر الكاسر on 2022/05/20 04:40
مره سهل وجميل
Great location
by Golffool2 on 2022/05/20 03:56
Walking distance to all theaters, national gallery, many other venues. Entire staff was excellent. Highly recommend. We stayed 5 nights, would have stayed longer except for commitment back in US. Loved our stay . Bed very comfortable.
Reservations not accurate on arrival
by fcbsdukes on 2022/05/20 01:11
Apparently according to the hotels they never received all the information for my rooms. First one had been confirmed on the way 3 times. Worked out in the end. The second had nothing correct &amp; blamed this booking site. I’ve allergies ruined the evening &amp; we didn’t stay an extra day because nobody cared. They made it seem like they jumped through hoops to make me comfortable They did not I’m allergic to down removing it doesn’t remove all the presence of down Zyrtec &amp; epipens later I was still not well the next am. At first they had 2 King rooms on different floors I booked 2double bed rooms next to or near each other Traveling with elderly parents. Then said we’re going to get you 2 new rooms I was waiting in the courtyard we put our stuff back in the car It took way too long. Went to dinner &amp; found out on our return they just removed the down bedding. No manager. Nobody cared. And I reserved with breakfast &amp; had it printed out. They wouldn’t look &amp; said they didn’t have it down. What a nightmare. Double Tree in Gainesville. We would have stayed another night there. Next time we’ll choose a different hotel directly.
Booking.com is easy
by GrandmaCAR on 2022/05/19 21:48
I’m a Senior Citizen &amp; “booking .com” is easy to use. I put in my destination &amp; date of booking need and they describe property/hotel/motels that meet my needs.
Awesome app
by Nanoofny on 2022/05/19 20:36
If I can&#39;t reserve a hotel through Booking.com I don&#39;t reserve. I have been using Booking.com for around 5 years. I love the site.
Correct the calendar
by alobaidi on 2022/05/19 19:57
Dates are not correct in the app calendar , it doesn’t match with all other calendars.
Easy to find the right Hotel
by teemsc on 2022/05/19 17:56
Found the right hotel close to Hersey Park Stadium where I’m attending a concert.
Thanks
by Abu Omar - Nice 1 on 2022/05/19 13:28
Thanks for this excellent app and service
Oman
by spirit90007 on 2022/05/19 13:05
اتمنى لكم كل التوفيق
Happy happy happy
by Ch MB on 2022/05/19 11:01
We have a good stay in this hotel everything was good.They have the best personals in the world, the rooms was clean and the services was best. I recommend it
Viajes
by (530)Manny on 2022/05/19 01:40
Me he quedado en diferentes lugares de México y estados unidos y estoy muy contento de la forma que Booking.com a hecho mis reservaciones gracias
Allsopp stay
by Tallsopp on 2022/05/19 01:35
I was pleasantly surprised how nice the room was. The room was clean and the beds were comfortable. The attendant was friendly and kind. The location was not far from the Hershey park and Hershey garden.
骗人网站天天见有订单,没有一个人住
by 骗人网鲇 on 2022/05/19 01:10
不要使用止平台,没有中文客户,天天有人预定房源没有人入住,还经常垃圾信息邮件困扰,First of all, none of the tenants who booked my room have checked in. Second, I can&#39;t find the room to cancel or change the price. Unfortunately, I can&#39;t do it. Third, I need Chinese customer service to serve me. Please call but ,unfortunately there is no one. Reply me
Excellent app
by Sarahstewart580 on 2022/05/19 00:29
Most user-friendly of the booking apps that I’ve used (which are many!). No hidden fees, easy cancellation, very straightforward.
Superb
by grtted on 2022/05/18 19:20
I use to be a Travel Agent and had many different booking agencies to deal with but by far the best has been Booking.com. The website gives great descriptions, policies and locations of the accommodations. I travel a lot and have always used the app for myself and family vacations. Simply the best!
amz
by plcgz on 2022/05/18 19:10
amz
New client
by jeanne runt on 2022/05/18 19:05
Just did the booking for our trip in December so I have no review on accommodations yet. Butbooking.com has made it very seamless to make reservations and cancel if necessary which I happen to have to do once. I love the fact that they have 10% off through genius. Looking forward to get to level two
Elvia V. Is the best for Castilletes
by Ha'Ari on 2022/05/18 17:41
She is amazing and Honest will find you safe and good lodging int the park! With safe pricing this is the way to go !!
Very clean Hotel
by theissh on 2022/05/18 16:03
We stayed at the Hotel for 4 days and had a quiet and pleasant stay. The entire property is meticulously clean. The breakfast bar was simple with everything we wanted. Pet friendly and welcomed our mini schnauzer. The Staff are all friendly. If we are ever in this area again we will definitely be staying at this Hotel.
Reservations
by Buttercake Mom on 2022/05/18 07:14
Quick and easy!
Muchísimas gracias por hacer que exista un lugar como este
by Y3ISON on 2022/05/18 05:32
Realmente pensé que no podría hacer mi reservación sin pagar nada por adelantado y cuando llegue a mi estancia ya todo estaba listo para nuestra llegada muchas gracias estoy 100% agradecido con la app súper
Travel made easy
by Naea1998 on 2022/05/18 03:42
I find the Booking. Com to be very accommodating and it made travel easy or should I say too the stress out if traveling. I highly recommend the app. Very easy to figure out and make changes and get pertinent information about you stay.
Best company Best App
by Emin2711 on 2022/05/18 02:23
Thanks Booking
خطأ في التواريخ وعير صحيحه
by Doukhisaadawadhhamdan on 2022/05/18 01:42
يرجى التعديل
The best
by Farfromthinkin on 2022/05/18 00:53
This is the best app, best prices and easiest to navigate. I’ve used it a few times, and have been very happy. No complaints!
Love love love this app!
by MCPhotography on 2022/05/17 22:20
We are always taken care of! Great customer service.
Seamless Booking
by Fbit15 on 2022/05/17 22:08
…and with a “Genius” discount of %10 off an already great price. I’ll definitely be using Booking.com again.
LUVBDC
by LUVBDC on 2022/05/17 20:44
I’m a decade plus user of Booking.com in the USA and abroad. I won’t think of going on a trip without booking with Booking.com!
Non existent customer service
by rodolpho t12 on 2022/05/17 20:38
Dont bother use booking anymore. There lack of customer service since Covid is outrageous. They dont care about you anymore. Just look for hotels on google and you will probably pay cheaper. Being a genius 3 ( pretty much means nothing) i can officially say that i am boycotting them
Mainstay
by Victoria6983 on 2022/05/17 19:52
Love it, I never have any trouble with my bookings.
Love
by bbvxszz on 2022/05/17 16:12
Great app
Fix the app
by Rychgurl on 2022/05/17 15:59
App is currently not processing the booking! 🤬otherwise I would give it a 5 star rating
Bad customer experience when you have a problem
by viniboy1502 on 2022/05/17 14:21
I had a reservation cancelled and got charged twice. When calling customer support they said they could not guarantee a refund and had to wait until 3 different departments were able to check it. I wish they were just decent.
Amazing
by gabrielputz on 2022/05/17 13:23
Love the app easy to use planned my Europe trip in the app
Very good app
by Quitenss on 2022/05/17 10:41
I use this app for my hotel booking for many years and I am so happy to be able to use it and I do recommend this app for the next booking for everyone
Love this app! Discounts are awesome!
by cmhcah on 2022/05/17 09:18
Not bad! I wasn’t expecting much, but was pleasantly surprised. Clean, nice staff. For budget-conscious, a decent choice! Pets allowed with no fee is an additional bonus.
Really good usability and user experience
by Jenna Cuchufleta on 2022/05/17 06:48
Very intuitive to use
Great stay for a great price
by DNGKATG34 on 2022/04/10 15:19
The check/check out process we so easy. Rooms weren’t anything spectacular but they were spacious and got the job done for our home away from home for 10 days. The beds were SO comfortable. 2 pools on site. Hotel is in a great location with in walking distant of some restaurants/activities/shopping areas. Super convenient that it had a “convenience shop” in the lobby, as well as an arcade, breakfast restaurant, and lounge/restaurant. About 25 minutes from Disney and 10 minutes from Universal Studios. It has a free shuttle to Universal which we definitely took advantage of. Staff were all nice. Will definitely book again if ever in the area! Literally the ONLY negative of the stay was the 2 story part of the hotel we stayed in didn’t have an elevator and we were on the 2nd floor. Slight inconvenience but nothing worth rating the hotel any less than 5 stars!
Comfort Inn and Suites
by Disgruntled Sohnrey on 2021/12/19 21:34
We won’t ever stay here again. First off, I reserved a King Suite. They gave me a double Queen. I called the front desk and the little gal lied to me about the computers going down , so she couldn’t check. She then said well, you paid so your problem. Ok, so I check the room. We have a broken main outlet ( exposed wires too) and the three outlets on the wall were out. Major OSHA issue. I go in person to the front desk to change rooms , since now they put a room full of partying neighbors next to us. Now, I’m getting the room we originally reserved ( really).Our 2nd morning, No water ( the water pump is broken). Now we have a toilet that filled with dirt and sediments after it was fixed. We leave and return to no maid service was done to clean it, no fresh towels, no room coffee given. Simple things I paid for. Had to go find a maid cart and replace everything myself, since that what the young man at the front desk said to do ( another really). I also was also shocked to come upon a manager being very rude with her front desk person while the lobby was filled with patrons waiting for their bagged breakfast like she couldn’t put the customers first. In all my years of hotel stays, this by far was the worst experience ever. I’m getting up in my years and had a tough time changing the rooms by myself, hunting down towels and coffee , going to the front desk for way too many things. Oh, yeah they deactivated my room key. Had to fix that too😢
Booking is a fraud
by GajSuntra on 2021/12/23 02:00
My parents made a reservation at a hotel in Winchester, England, then cancelled on time to not get charged, per the terms of the reservation. They received an email confirming it was cancelled and that no charge will be made. To their surprise, one week after the cancellation they got charged the full amount of €240 a night. Then the nightmare began. Calling booking customer was a horrendous experience. Every person picking up the call would tell us a different story. They would say they did not charged it, or that it corresponded to another reservation (which it didn’t), or they would acknowledge it was a mistake and that they had to wait. We also called the hotel which confirmed that on their end they never charged us and therefore it had been Booking making the charge. After one month of about 17 calls with Booking customer service and sending bank documents to proof that the reservation had been charged to their bank account, finally my parents bank was able to present a complaint to Visa, providing all the documents, and they received the refund that Booking would deny them over and over again. This was an absolute fraud on the part of Booking and my family members and myself will never use this app again, period. There are lot of people in travel forums sharing similar experiences. Bye bye Booking.
Usually my go to app
by Do Pangea on 2021/01/24 00:06
Overall the app is pretty good, there are just a couple of things I wish would be changed. First, a lot of accommodations (especially in the US) charge a security deposit. It’s almost never easy to find out how much it is and it can even cause a cancelation if it goes over your card limit. I really feel security deposits are a form of age discrimination. What I would like is a way for the app to filter OUT properties that charge a security deposit. This would show age discriminating businesses that we won’t tolerate it. Secondly, again in the US, it doesn’t show the taxes until you’re on the last page to book. It makes properties seem cheaper than they really are. Booking even in expensive countries like the UK can still be cheaper because it’s difficult to find something affordable and safe in the US. Some of these things may be difficult to change given how unfriendly the US is towards its own consumers, but I overall love using this app and hope they can do something to punish age discriminating businesses and help save us money when booking domestic.
Reservations not accurate on arrival
by fcbsdukes on 2022/05/20 01:11
Apparently according to the hotels they never received all the information for my rooms. First one had been confirmed on the way 3 times. Worked out in the end. The second had nothing correct &amp; blamed this booking site. I’ve allergies ruined the evening &amp; we didn’t stay an extra day because nobody cared. They made it seem like they jumped through hoops to make me comfortable They did not I’m allergic to down removing it doesn’t remove all the presence of down Zyrtec &amp; epipens later I was still not well the next am. At first they had 2 King rooms on different floors I booked 2double bed rooms next to or near each other Traveling with elderly parents. Then said we’re going to get you 2 new rooms I was waiting in the courtyard we put our stuff back in the car It took way too long. Went to dinner &amp; found out on our return they just removed the down bedding. No manager. Nobody cared. And I reserved with breakfast &amp; had it printed out. They wouldn’t look &amp; said they didn’t have it down. What a nightmare. Double Tree in Gainesville. We would have stayed another night there. Next time we’ll choose a different hotel directly.
Terrible customer service!
by And M not happy on 2021/07/02 17:39
Last year we had a trip planned in March, flying out 3 days after the pandemic started. All of our travel plans got canceled so naturally we had to cancel the hotel room we booked through your app. We were told we could not cancel and get a refund, but instead could inform them of when we planned to travel again so we can change the date/get a credit. Now that Iceland has opened back up (this is where we had our hotel at), we rebooked our trip and called Booking to get the credit for the room. We were told today that because we did not call them to change the dates prior to our original hotel booking (March 15, 2020), that our credit was no longer active and there is nothing they can do. They told us to call the hotel but when we did, they said Booking never gave them our money and that we have to resolve it with Booking. Basically you all expected us to magically know when we would travel again 3 days after the pandemic started so now we are out 3 days worth of a hotel. I’m extremely unhappy and cannot express to you enough that I will not be using Booking in the future!!! You have stolen our money and that’s all there is to it.
Great location but not what I expected.
by Yoi618 on 2020/09/25 17:58
Not what I expected for the price we paid. The hotel is in a great location but could use some upgrades and better housekeeping skills. The room was spacious but not as clean as it should be. The bathroom curtain was white with some gray stains which showed it had not been properly watched in a long time. The bathroom sink had some yellow stains in the corner and the toilet paper holder was falling off the wall. This one had a whole right next to it that was never patched up and the footboard needed some real good cleaning as they were gray instead of white. I spoke with the front desk about it and they sent the housekeeper to clean the room but everything I mentioned was still the same when we got back to the room. You could tell they switched the bedroom sheets, replaced the towels and vacuumed the floors but nothing else was done. This is the first time I experience anything like this in a hotel and it was a shamed. The food is also over priced. I was only there for two nights and didn’t want to make a big deal about the cleanliness of the room but unfortunately, I would not be staying here again.
Please post warnings!
by Kahunahammer on 2021/12/20 04:04
We do not live in a state that is running in fear from Covid. We have not had to deal with masks for over a year and a half. So we were a little taken back when we got to the hotel and had to mask up. No big deal, I carry my Shaun the sheep mask with me. We are also greatly disappointed that nowhere on the app does it disclose the yuge number of amenities that were not going to be available. That’s a yuge selling point for some people. Not whether or not I am forced to wear a mask, could care less. However nowhere did they check our temperatures, ask us any questions in regards to our health. They did not make us wash our hands or use sanitizer, but we had to have the mask on! Let’s get back to the truth in advertising part for things that you pay for. Greatly disappointed about the pool being closed. Have you done any research in the area of chlorine and Covid? Because your paper masks are far less effective then hand washing. The three stars is for the staff they were great. The two missing stars belong to ownership.
HORRIBLE EXPERIENCE DO NOT STAY HERE!
by Jerryd180 on 2021/12/03 23:13
Run fast the other way!!! This hotel needs to close down and have a total rehab. I don’t mind older properties if they are kept up. This hotel has lots of deferred maintenance. We asked for a quite room. We were given a king room that faces Canal Street. First mistake! The road noise, vehicles honking, people screaming, sirens all day and night, and some dude on a megaphone for hours at a time preaching. This is definitely not a relaxing hotel. Once you wade past all the homeless people you finally get to the front doors. There was a security guard on call at night but he isn’t checking anyones id or proof you are staying here. Once we get to our room it was awful. The drapes are stained with brown spots all over them. The carpet is stained. There are ants crawling on the bed. The bed frame has iron pieces hanging out and my wife cut her shin. The bed cover is ripped to shreds. No blankets. The front desk does not answer the phone. The commode was broke. Mold in the shower. Air conditioning return vent is filthy. The positive are location within city and air conditioner works great. DO NOT WASTE YOUR MONEY ON THIS RUN DOWN HOTEL. For $900 for 3 nights, we were definitely ripped off.
Awful customer service And bad customer relations.
by Dabate074 on 2020/08/13 11:06
I’ve used boooking several times in the past without problems, until recently. It was my birthday and wanted to celebrate with my girlfriend. I went on the Booking app to find a Jacuzzi Suite and located one in their site at a Holiday in express and Suites. Drove over a hundred miles to this hotel that I reserved And got to hotel. Checked in and went up to room only to find their was no jacuzzi in room. Called front desk and was told that they didn’t have any rooms with jacuzzis, and that I would need to talk to manager in the morning. Talked to manager at checkout and was told that They are not going to refund me at all because it’s not their fault, it’s Bookings fault and I had to call them. Called booking and they said it’s not their fault either. So I guess it’s my fault that I was lied to and lured into a hotel for something I was promised and paid for but didn’t receive. Beware of Booking. Com as they will not stand behind anything, and don’t care a lot guest relations. Again I used them to book many times in the past and will not again and suggest for your sake you do not either.
Amazing Books!
by Prairie Pug on 2018/10/18 04:44
From the beginning, this app, even within context of changing infrastructures, within networks, and all of us with individual security challenges test our patience I knew something was different immediately in the software design of this app. That is, I have often felt I was falling between the cracks in apps in the last 2 years, so was this skeptical of one that would hold so much info ( safety, financial) and transport hotel details of a reservation. But, it does, and so seamlessly set up my personal and business accounts (and led me thru process of organizing my &#39;books&#39;) in just making a travel plan that I was unaware of all the gains until now. The ease of use, for those of us with little or waning patience for glitches, &#39;fear of losing things&#39; syndrome is great...hang in there thru a 3-4 bookings. it will all start appearing, syncing, all history intact, etc. My hope is (once again...) restored!!! Beautiful.
Roadway Inn- North Miami on NW 167th St
by Nancy Broda on 2020/01/07 00:45
Absolutely the worst hotel experience I’ve ever had and I’m 62 and travel frequently. I was there 5 days... the police were there multiple times, vagrants were always around begging money, the elevator was broke down for 2 days, the halls reeked of pot, the room was filthy, we were moved 3 times because the toilet was not working, the carpet was filthy, there was black mold on the ceiling, the air conditioner rattled , the shower barely worked. I paid for my stay in advance so I was stuck. My daughter and her family stayed 2 days and left and found another hotel. Today when thankfully I checked out, the elevator was finally working, there were 6 guests with luggage on the elevator when the rear door opened and a housekeeper with a cart and vacuum forced her way on the elevator pinning my 11 year old grandson against the wall. We all tried to tell her it was too crowded, she pretended she didn’t understand English... I later heard her speaking fluent English. Ironically, I had to wait to get my cash deposit back while someone inspected the room. What a joke. The only reason I gave that dump 1 star was because it had a bed ( with stained linens ) and a roof.
Extended stay in Tampa Fl
by This is a Scam, and costly! on 2017/10/08 22:56
My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!
Outstanding location and service
by Datjushappend on 2018/03/06 22:18
The room was large and appeared even more spacious with the tall ceilings. The view from our first floor room was amazing. Very large windows and remote control blinds made it all the better. The bathroom was up to date and clean. The bed slept well and I would rate it above above average. The addition of the included mini bar was a nice touch. They restock the wine, water, coke, diet Coke (Coke Light), Sprite, beer, and peanuts every evening. I never heard noise from the nieghboring rooms. The location was central enough to get around easily. It is only an eight minute walk with luggage to the central train station. The staff was welcoming and accommodating. I had but two complaints. First, the water in our shower and one of the double sinks in the room had a drainage problem. They backed up very quickly. The tub and other sink did not have the same issue. Overall, I would say the hotel was the best I&#39;ve stayed at in Amsterdam.
Savoia Johnson
by HARLEY TOOCUTT QUINN- JOHNSON on 2021/08/15 15:47
I love everything about this place and I LITERALLY MEAN EVERYTHING !☝️😫 from the beautiful clean fully loaded house to the breath taking ocean site ! Like you literally take 8 steps out the house and your feet is in the sand and the view and vibe is taking your pain and stress right away ! 🥺🙏♥️ I loved everything I slept so peacefully 🤦🏻‍♀️ and they even had items in the closet for the beach such as children toys 🧸 and beach layouts ! 🏖 I definitely will be renting again and definitely would give 6 stars ⭐️ if I CAN ! let’s not forget the $200 dollar deposit they gave me back literally I’m 24 hours 🙏 not 3-6 business days , (24 hours) ! Which was definitely appreciated because it help save me from coming out my pocket for extra expenses while I wait those few days so I really do appreciate and thank you guys SO MUCH I promise this was one of the best birthdays EVER 🥺☝️♥️🤲♥️🌎
My stay at the Drury Inn in Greenville
by Nicole2687$ on 2021/01/10 08:05
First off,I love the location specially if you don’t feel like driving long distances for the most convenient thing’s! It’s great restaurants near by, you have Walmart down the street. I had a king suite room! I love love the amount of space of the room! The room had a hallway from the front door to the bedroom it self. The bathroom,I kid you not you could have a party in the bathroom if you wanted too! You didn’t feel so closed in, in the bathroom you had more then enough room! The shower was bomb,It was a walk-in shower which I love! I love the location of my room, I loved being in the corner. Everyone was friendly, and very homey. Even with this pandemic going on, they was well organized. You didn’t hear no loud noise while trying to relax and sleep. The tv was very decent, had good channels. I was dere for four nights,I can’t wait to go back!
Gorgeous but out of the way
by Whereismare on 2018/03/31 12:52
It was not near or convenient to anything. When you look at the map you think “oh its in Jimbaran so it near...” as there are many great things worth seeing &amp; experiencing here in Jimbaran or Uluwatu area but its quite far from anything due to the windy roads. You have to hire a car —no taxis available from here —and you are at the mercy of whatever they want to charge you, even to go 5 minutes down the road to the closest restaurant. I’d recommend stYing here for a night and enjoying a full day relaxing by the pool and taking in the views. The dinner at the restaurant is quite good and reasonably priced for the portions and quality. Then, after enjoying your time here, find another location for site-seeing the rest of Bali as this is not a convenient base for going on excursions, shopping, dining, etc. its gorgeous and inexpensive for what they offer—this makes it a great value, but its too far away to enjoy anything beyond this property itself.
Cancel experience very happy
by vivian800120 on 2022/03/19 23:09
I am very appreciate the hotel for their understanding and supportive staff that make things easy. We booked our family trip in March, unfortunately my daughter’s visa got some problem and stuck at Iceland. My husband needed to fly there to help solve the problems. But it’s too late for us to cancel the reservation just three days before we check in. We called the hotel staff, they are very friendly and thoughtful, they waived our cancellation fee. It’s very pity this unexpected situation happened which ruined our family trip after such a long time we looking forward. But we are very lucky to have a very good experience here to figure things out. We definitely will back soon when we have holidays later. Thanks so much for all the staffs who put their efforts on to help us out. Thank you very much!
Friendly staff, great accommodations
by jblessike on 2021/01/02 22:41
From the beginning at checkout, to questions, to the restaurant staff... everyone was helpful, cheerful and happy! The rooms are a bit small, but we only rested and got ready in them so no worries. The beds and pillows are so comfortable and rooms were clean. The restaurant is currently only serving breakfast, the staff was attentive and pleasant. Could use a lot of upgrades, but was roomy and food was decent. (Not free). The Splashatorium was a good way for the kiddos to wind down. Not really big or much to do. It was just the one slide, pool, and hot tub.... like I said good way to wind down and chill. Make reservations for the splashatorium!!! We made reservations a week in advance do to my research and looking at reviews, otherwise I would not have known. We had no where to sit or put or things, I would recommend that the resort supply enough sitting for the amount of people reserved. All and all a pleasant stay.
I wish i could give it no stars
by Ms. Mila on 2018/02/12 21:29
The rooms were dirty. Yes the floors were sticky in the hallway. The room was without light bulbs. One chair was so dirty. The housekeeping staff turned it over on the other side. However that side was dirty as . Not one time did the manager come to talk with me. We looked at 4 rooms and still had to stay in the first dirty room. The pool was cold. The housekeeping didn’t give us fresh sheets. They just made the bed. They didn’t bring fresh towels. We had to ask for them. Then when we asked they didn’t bring them and we had to call again. The walks in the room was peeling. The bathroom walls were cracked. One of the rooms I looked at the door to the room looked like it had been broken into. When the person came up to look at it they didn’t even say anything other then that’s not a hole. Then on the 2nd night there was a room with 20 kids in it. They kept running up and down the hallways being loud. Then they took over the pool. The breakfast was not fresh. I ended up drinking spoiled milk. I complained and all i was offered was $44 for my trouble. That’s not even enough. This hotel is not worth the money.
Kind of pricy for what you get
by k_melnyk on 2017/11/14 02:17
This accommodation was more like a bed and breakfast (except without the breakfast) Beds were not comfortable. One, the hide-a-bed was a thin mattress and my son woke up with neck and shoulder pain. Queen bed was a mattress with memory foam on top. Wi-Fi worked only sometimes. Hot and stuffy in room but Xavier brought a fan which was helpful. Only one faucet worked on sink with lukewarm water and shower was not so great, but had nice hot water. Also, no fridge, microwave or anything. Parking was about 1/4 mile away and an extra $10-$15 a night. Xavier was very trustworthy and helpful and gave us good suggestions where to eat, etc.. (The reason for the 3stars otherwise I would give it Just 2 stars for comfort). He was also a good communicator and responded to texts and requests promptly. This place was close to the center and seemed to be safe enough with double locked doors. All in all I felt like we paid a lot for what we got compared to other places we stayed in MX though. Be prepared to pay for your stay in cash (pesos) too.
Very Happy with Service
by Heavens Daughter on 2022/01/09 13:01
From the time I came in to check in we were accommodated. The rooms were beautiful but they were not connected rooms. I noticed that my room was a connecting room to another room. I asked the front desk if that room was available and it was and they switched it immediately. When I checked on that room I noticed that it did not have a fridge (neither rooms did). Well when I went back to the desk they accommodated this request immediately too (he called in front of me for them to bring one up). Then I had a problem with signing into Wi-Fi. The front desk immediately stopped everything she was doing and called whom ever she needed to to fix the problem. Not to mention what she was doing was more important then what I needed her to fix. Great service and very clean too. Ms. Patti Estatico Harrison
Great Showers!
by erwinmac on 2018/03/30 10:51
The hotel was near a new mall. The room was small but clean. We stayed for 13 days. On the 3rd day, a bottle of perfume was taken out of the room when they cleaned it. The front desk was notified and they said the cleaning crew knew nothing about it. Nothing else done about it. Use the room safe as the cleaning staff may not be trusted. The bottle of perfume was not high in value but still bothered my wife because something was taken out of the room. No manager came to talk to us in the next 10 days of our stay. Another thing, we received 2 card keys in the beginning of our stay. One cracked and did not work when trying to open the door. I alerted the front desk and they said they will replace it for 200 pesos as “all room cards are inventoried”. Such a valuable piece of plastic... We continued to stay there as we were already charged for the entire stay. Flip a coin when deciding on this hotel as they seem to be customer friendly until a problem arises. The only real plus were the showers.
SCAM!
by Sweetbeats33 on 2021/10/09 19:58
Update: Customer service is useless. They don’t want or even try to help you because it’s not in their best interest. Their Deals are no better than Priceline etc. The travel credits you earn can never be used because there is no way to apply the reward on the app. I called a rep about an issue with the hotel I booked. They handled it worse than a 5 year old. I guess British/ European people are a bit odd. Why this woman said what she said is inexcusable and definitely not proper customer service. They will not help you if you need it. Try another hotel app. The app gives you errors when you try to claim you $50 rewards. I wonder if people ever get them and use them successfully. I find it really hard the people in Europe do not understand the English language. I think they purposely try to act confused to avoid taking any responsibility. These people are a complete waste of time I think even a five year old in the United States could offer more customer service and these people can. They are truly a waste of space in the customer service industry.
Trying to play in VEGAs - not working for them
by mardigras13 on 2018/04/14 00:22
Ya. Umm. Find a new in house management and marketing team.... Front desk manager should not look like a peep show girl with a small silver bow in her side part unless at an adult only restort 🤔 Coming from Park City Utah and knowing what the resort is like there—— No COMPARISOn - never staying at this Las Vegas property again! I’m sure this is not the atmosphere you would like to use for carrying on such a reputable establishment As a guest——Know resort fees are better covered in properties in Las Vegas that have fresh drinking water service at the pool..... Serve room service with water included.... (not upon request) ..... When going GREEN - don’t place the offer on the desk and hard to see —— use a tent marketing strategy in the BATHRoOM——Oh and coffee in room makes most excited!! Not included??? —- !!! AND when the pool is closed in April, don’t use internet, fitness center (not used) or TOLL free calls be obliged to waive the resort fee when addressed in this situation.
Chic Royalton
by Dashpromlgyo on 2018/03/19 01:08
I checked in here on Friday and I hate every minute of it.I paid for a luxury room what I got was far from that my first room was room 5111. You can tell the room was hit hard during the flood it has mold everywhere. I requested to get moved because of the awful smell in the room and breathing was impossible. When I called to complain they just hung up the phone. The first room we had had fresh cut fruits and a bottle of wine nice presentation but we could not eat anything out of the moldy room we finally got moved to another room that was not luxury with two beds instead of a king bed. Spoke to a supervisor who gave us reservation to a Mediterranean restaurant which already came with our booking lol.. I have requested to be moved to the diamond room and offered to pay more the hotels has refused to grant this claiming they are all full as I sit by the pool and see empty rooms. I have never felt the need to write a review but this is the WORST hotel I have ever stayed in can’t wait to get home absolutely HATE IT unfortunately am here until Wednesday hopefully someone will make this right but I highly doubt it
Incredibly courteous and helpful staff and team along with great location
by itsmytime.jp on 2020/01/31 04:43
The Oakwood has really gone beyond my expectations. I was originally going to check in at the Marriot since my brother was getting a room there; but instead I decided to next door to the Oakwood and I was not disappointed. It was 15% savings with a studio room upgraded to a suite by the fantastic fellows at the front desk. The rooms are very clean and modern along with large fridge and full kitchen. Beds were very plush. The gym on the top floor was well rounded and fantastic along with the steam room. I did laps in there rooftop pool which was very clean. The hotel is connected to the mall and the shopping was also very good and convenient. There are about 6 restaurants you can choose from here and so far each one has been good. You will feel very welcomed and have everything you need and then some at the Oakwood.
Bad service and charges for cancellation that weren’t even booked within 24 hours
by dwazmin on 2021/04/08 04:21
First off me and my husband were told that we could use the military discount on the app but when it came to it nothing showed up to put in the military discount information so they lied about that and we were left with an over bearing price that was more than the original price the hotel website even offered then when we tried to cancel the reservation we assumed we wouldn’t be charged because it was barely even 10 minutes after booking even though they have a 24 hour policy on bookings, which we tried to get the charges waived there was difficulty to get into contact with the customer service manager because there needed to be a “third party” to speak to us on the app but they were saying that there was nothing that they could which already goes against their policy. So we ended up having to keep the reservation since we’re tight on budgets, terrible service and terrible app, don’t recommend if you’re on a budget!!!
the BOOKING APP
by Dcaswell56 on 2020/07/19 15:40
I did find some cheap motels in Savannah Ga at the last minute, and they were very cheap. But is was so far from Tybee Island. We stayed at the Baymount Hotel on 2 Lee Blvd, Savannah Ga. the room was for Thursday-Saturday. We did get a good rate. That was the only thing good about it. The room was very clean but very small for a family of 5. The pool was dirty and warm. Almost like it was a heated pool. And I kept asking why it doesn’t look like it’s been chlorinated, but they finally cleaned the pool on our last day there. And we could finally see our feet in the pool. And on this Booking app. It said hot breakfast served every morning. But when we woke up to eat. There was only muffins, bananas and yogurt, and coffee. I asked tje concierge and she said that since the virus they don’t serve hot breakfast. I asked why that wasn’t labeled on the website. But she couldn’t answer me. So our stay was ok. But it wasn’t the best I’ve had.
Apartment Pavle
by etfloked on 2021/08/03 05:48
The apartment was nice and clean, and the hosts are wonderful and extremely helpful. It has almost everything you need for an extended stay. It is located right by the #4 bus that will take you to Old Town, if you don’t want to walk. I prefer walking. It’s within easy walking distance of two beaches, grocery stores, bakery, and some great restaurants (Taj Mahal was my favorite). The only reason I rated it less was for the value. I stayed 5 nights in Kotor Bay for $45 euros less than I stayed 2 nights at Pavle, and in Kotor I had a full living room, and a washer to wash my clothes. The apartment I had in Virpazar, Lake Skadar also had a washer, 2 BRs and a living room for less money. And when I stayed in Old Town Dubrovnik, I had a wonderful flat for far less money, so Pavle is overpriced comparatively. But again, the hosts are great, the apartment is very clean and the kitchen is equipped, and the location was good.
Abosolutely fabulous!!!!!
by zeeSoto on 2018/08/11 19:06
We loved it. It was more than what we expected. The 2nd floor jumper/ trampoline was a extra for the kids. They wanted to sleep on it. The kitchen had everything we needed. The rooms were spacious and great!!! Bathrooms were nice. Plenty of towels. Plenty!!! Everything was roomy for two of us families. Access was easy and they were ready for us. The top pool was amazing!! It was so beautiful up there. It had a bathroom and even a grill!!! The architecture and design of the building and every detail was so impressive. It was close to circle k, gas, food and a police station. We felt safe and at home. I really would love to own one of these units. This will be our spot going forward whenever we visit Tulum. We have always loved Tulum and all it’s restaurants, shops and activities. It’s the place to be!!! Thank you so much to All the staff!!! We’ll miss you!!!
Nightmare
by jd505050 on 2022/05/10 14:15
I NEVER write reviews, but I really just had to take the time out of my day to vent on here about this situation. My boyfriend booked a trip to Florida for my birthday that we are supposed to be leaving for on Thursday to check in Friday. We wake up to an email saying that our reservation has been cancelled and his account deactivated due to a “background check” on him and “sorry for the inconvenience”?? I am beyond in shock. I might could understand someone who has felonies or violent crimes, but my boyfriends past misdemeanors** when he was younger should not play a factor in him booking a vacation like anyone else. If that isn’t bad enough, he spent over 1,000 dollars that was “immediately released by Airbnb” but that he now will not get back for up to 15 days. We are literally supposed to be checking in FRIDAY and have no where to stay now and the money will not be back before or during the duration of our trip. I’m sorry this had to be the first review I’ve ever left anyone in my life, but I’m sad and I guess I just needed to put that on here.
Reasonable for a last minute booking
by Tina Pastore on 2018/03/19 12:14
The B&amp;B is located in a nice historic area. It is a bit too far from the station, especially because we could not find any taxi service in the city. There is no reception at the building and we didn’t receive the email by the time we got there, which was a bit confusing. But we managed to speak to the person in charge. The building looks nice and historic. The bedroom was a bit expensive for the type of furniture they have there. The bedroom furniture looks cheap and old. The bathroom was nice, but the shower box was poorly installed and didn’t work properly. They offered a breakfast, which was included in the price. But the breakfast was too basic and we had to order some sides to complement our meal. However, we were charged twice for the basic breakfast and the service was pretty disappointing. We did book our stay without researching at the very last minute. The B&amp;B was a recommendation by a friend. But we expected a little more for the price we paid for the suite.
Worst experience ever!!!
by Kay Soth on 2018/01/01 19:36
DO NOT STAY HERE! Me and my girlfriend we’re both woman and a couple booked a room here for New Year’s Eve. We thought we would have a decent room in the back with privacy and some peace. Wrong, in as less than 1 hour we received a disturbing note on my car windshield. You can see for yourself in my photos. We felt very uncomfortable and threaten someone at the motel is watching over us. We called the front desk to informed them what’s going on and requested for him to escort us to the car we felt unsafe at the moment. He took nearly 30 minutes. And so we decided to reach out to the cops to have them escort us out the motel in a safely manner. But the cops never showed up of course it was New Year’s Eve. The front desk attendant end up showing up later and we decided to get a refund back it was unpleasant. Cigarette hole inside the comforter, the vent was off the ceiling in the restroom, a cloth towel was hung on the shower curtain/rod used, and red stain on the side table. It may be cheaper to stay for a Motel 6 but this one was the worst one I ever stay please do not book this place!!!
Checkout doesn’t work - 500 exceptions
by JuliaVish on 2021/10/06 14:25
The app hasn’t worked for anyone in our group for weeks now, ever since we landed in the UK. Every time we try to checkout the app returns a 500 exception at the last stage. Not sure if your revenue dropped to 0, as it doesn’t work on any of our accounts. But this is plain embarrassing. You should have really noticed your bugs by now. Ended up using alternative services and booking directly with the hotels all month. ******************************** In response to the developer - of course I tried to uninstall, and checkout doesn’t work on any of our phones - not just for me. Did some QA to make it work - and it seems that checkout doesn’t work for US clients in the UK without turning on VPN. Maybe you have some bug with payments details. You should look into it as no one in our group is able to use the app anymore since we came to the UK - so you’re losing thousands of $. And most people aren’t technical so they won’t figure out they need to turn on vpn or even know what that means!
Horrible misrepresentation
by Bertolomus Maximus on 2021/09/02 21:59
Deleted this Ap and will never do business with them or their partners. But if I may digress, I’ve used booking for the majority of my travels and with great success. Had a family member pass recently and set a booking for San Francisco for Sept 3. I made the reservation on 8/24. Booking stated in the reservation that my card would not be charged and only a hold would be placed as I could pay upon arrival. Low and behold I was charged on 8/28 for the full amount. No worries as we anticipated making the trip. Then we are stricken with covid on the 30th. Go into the booking ap to cancel and they say you’ve already been charged and the cancellation charge is the full amount. But wait I’m sure it said I had 24 hours to cancel with no fees? Nope. I sent and email to ask to reverse the charge and all of a sudden they have no control I have to call the property. Guess what…. I put it on a credit card, cancel the charge, erase the ap, put booking on blast for their deceitful misrepresentation and move on with my life. BUYER BEWARE OF THIS AP.
Very comfortable and clean!
by Joykiller69 on 2021/07/25 22:24
Our first day was absolutely amazing the employees that were working that they were very accommodating! The next day and the people above us were so loud they kept my baby up all night crying. The next day they had to guests up to 25 people drinking and partying till two in the morning right outside of her window!! we were not compensated for our night. We were compensated for the night before but it was a horrible!! the employee that was working that night did not give a care at all….He was kind of acting like he was part of the party! However there are Many other good employee that made the stay better…I did feel that with our overall experience we should’ve got a room compensated! The guests are the reason why our stay was so bad which is unfortunate because it it has been a great vacation!
Perfect for what we wanted!
by magnetos mom on 2020/07/08 15:44
There’s two rooms with a pull out couch and a full kitchen. Pots, and pans. Silverware etc. nice big king bed. Comfortable newer mattress. Nice bedding. I personally watched as the maid brought fresh comforters to the downstairs unit, so it’s all fresh. Everything works. A couple minutes walk to the beach. If you want beachfront you may want to contact to be sure. Everything is nice and quiet, and clean. Since Covid-19 you need to have a mash on in stores, and some restaurants you have to wear one to the table. Don’t let this scare you off! Avon cottages offers a nice place at an affordable price. The beach is amazing down here!! Definitely two thumbs up!! If I had an extra arm the thumb would be up! Definitely coming back here!! Next time I want beachfront though I have a bad back, and can’t walk far.
Memorable Stay
by Professor Pickle on 2017/12/25 13:15
I spent 4 nights at the Rocabella Santorini Resort. Simply stated, it was an excellent experience. Upon arriving at the hotel, I was presented with a welcome drink and informed that I was upgraded to a nicer suite. The room was perfect, large, and had all the amenities that I could ask for. My room faced the Caldera, which made for beautiful views. The highlight of my trip was twofold. First, the restaurant served very tasty food and the service was beyond excellent. Second, the waiter at the restaurant, Vlad, made my stay most memorable. In the 5 days that I stayed at the Rocabella, I developed a friendship with Vlad. During his time off, he showed me around the island and knowing my love for hiking, hiked with me to the town of Oia introducing me to some of his friends. As I was traveling alone, having Vlad there made my trip most enjoyable. Thank you Vlad and thank you Rocabella! I will be back with my wife.
So beyond upset with this company
by 121295cort on 2021/11/20 21:16
I have booked multiple hotel stays with this app. I was fraudulently charged for a day I did not stay due to the hotel being a literal health hazard which I had to contact the health department about. Even though I have hand written proof and video evidence that I did not stay at the hotel the booking company now after 2 months (was even assured the app would refund me if hits didn’t) I am told they will give me a $29 credit towards another hotel stay. The booking company has led me along for 2 months only to them tell me that because the hotel won’t agree to it (even though I have written and video evidence that they assured me I wasn’t being charged for not staying) they will not protect me,a loyal customer. The hotel is still able to book through them . I guess why protect your loyal customer when you the rich thief . I have now had to report the fraud to my bank which I could have done 2 months ago if this company didn’t lie and lead me along so long . Absolutely awful.
Amazing Hostel 10/10 ✔️
by XSKIESX on 2021/10/09 12:28
Carob Hostel Carob Hostel is amazing!!! 10/10 from me. The vibe is FRIENDLY, WELCOMING AND HOSPITABLE. I was in Jordan for about 3 days and wanted to see Petra. Firas put together a tour for me to get the most out of my time in Jordan and it was amazing. I got to visit Wadi Rum, Petra, Aqaba and the Dead Sea. I got to see more way more tourist sites than I could have originally planned, and I couldn’t be more happy. The bathrooms, showers and bedrooms are clean and well divided. The outdoor space is very comfortable and with an amazing view to the city in the front. The overall the ambience is very relaxed, calm and comfortable; therefore very fitting for either younger or older people. The owners of the hostel are Ahmad and Firas. If you get to meet either of them you will feel like you have known them for years just by chatting with them for a few minutes very welcoming. I’ll come back to visit real soon and I would of course book with Carob Hostel. I would recommend this location to my friends and family. If you are coming to Jordan make sure you stay here and book tours with them you will not regret it. (Tips book the JordanPass and you will save a lot since the visa is included in the pass). Ahmad and Firas Thank You 👍🏽💯
Le voyage splendide!
by Marlin-Pierre on 2017/11/21 19:24
My fiancée and I flew away and was booked in Montréal for a one week get away. There were many amazing places to dine coming from the gem of hospitality in the South - Charleston, SC. There were so many great and diverse ethnicities to dine. We stayed above a grocery store on Sainte-Catherine Street that had all of the amenities one could ask. We ate at ‘Cacou 70’ Rue Sainte-Catherine where we stayed for breakfast, Mediterranean Tabouli at a grocery store for lunch and Israeli, Latin, Greek, Asian and of course, French food for dinner. We were two foodies in a nirvana metropolis. We found ourselves eating at Cacao 70 several times due to their many options. We never ate the same options twice, as we sampled bites from each other’s order. We also went on a hot air balloon and hit the spa ‘Sibéria’, and bought many postcards and trinkets to seal our memory. I proposed to my fiancée while in Québec and look forward to future travels with her. Viva Montréal!
Staycation
by Jovialkim on 2021/04/29 04:10
Hotel was really nice wanted rooms together which came with a bed change but overall was clean and nice room was cleaned daily. Enjoyed the view of the ocean the pool the beach. Davian was our pool area guy and he knew his stuff made sure we kept up with the lunch time and went to get what we wanted in time so we had no wait and fed us nonstop drinks. He even knew the things my little niece liked and would pre-order for her. He really went above and beyond and I really like that! Wide selection of breakfast although some of the servers were stingy hey I love my food and one of them wasn’t very pleasant with my brother so I would have to go back there to get his plate. However food was really well cooked and flavorful. Enjoyed a few night shows and dinning, really loved the Italian restaurant.
Don’t use Booking
by Robert G3 on 2021/06/19 20:09
Don’t use booking. They are middle men who only collect fees and don’t help with anything else. If you can’t reach the property booking won’t help. If the property won’t call or email you back, booking still won’t help. Waiting on a refund booking won’t help. I’ve contacted the property multiple times and I get no response from them. Also don’t book or stay at Downtown 24 Concierge. I’ve been contacting them for over a week and they don’t respond to messages and never return phone calls. Like I said, booking won’t help. Use at your own risk. Update to the developer response. I’ve already contacted customer service and was lied to by Javey if that’s even his real name. I still haven’t heard back from you all or the property. I’m still out of $293 that I’m being scammed out of by you and the aforementioned property. It’s been 16 days since I cancelled my reservation and I still haven’t received my refund. So try again with your nonsense. If you can’t get me my refund to respond to these reviews.
Broadway 3BR Apartment
by ballard1955 on 2019/09/07 03:49
Oh my goodness! Where do I begin? We arrived around 6:30 pm, after a 10 minute drive from Boston Logan Airport to the charming area of Revere. The entry details sent to us by the hosts were perfect! Upon entering the building, we knew that we were in a special apartment. The apartment is exceptionally beautiful. Everything has been renovated to the highest caliber. The beds are all three like sleeping on clouds. Although, we were here only one night, prior to a flight to Newfoundland, we could have all spent a week. The restaurants in the area are great &amp; so reasonably priced. We ate at Di’Parma, 2 blocks away. Fantastic fresh swordfish &amp; risotto. Great house bottles of vino for $17 USD. Whenever I am back in Boston, this is where I will stay. I would give this 100 stars if possible. Thank you Erik &amp; Linda for allowing us to stay in your beautiful apartment. 😃🥰
Mr.
by Rick Weic on 2018/04/26 17:30
The staff is so helpful and understanding. I had read all the reviews about the king size handicapped room on the 2nd floor next to the elevator. That is the room we have. For us, it’s not too loud, but we are here in late April. I do wish like others have said that it had a view of anything other than a wall. But it is what it is. I’m much more into the comfort of the room. Our room is clean, although, they do skimp on the toilet paper. I shall have to request more. We don’t use the amenities that the hotel offers. We don’t swim or go to a gym. We also don’t have have young children of any age. We have come to Reno to watch grass and trees grow somewhere. Anything other we say would be unfair because we have just spent our 1st night here. I don’t expect anything to happen negatively here that can’t be fixed.
Amazing service -above and beyond
by powjer on 2022/05/24 05:37
I can’t say enough about the great hospitality. Our flight arrived early. Hotel staff was very accommodating to our needs and helped us checkin a little early. They also provided a place for us to keep our luggage until our room was ready. We left our phone in the taxis and the hotel staff tracked us down to return our phone. Amazing!!! They were more than willing to help us with anything we needed. They were very friendly and helpful. The hotel rooms were much larger than I expected. We were able to stretch out get comfortable. They even had a small kitchen with a fridge and microwave. I wouldn’t call this a hotel room it was more like an apartment! Great stay. I would not hesitate to stay there again
Read before you book! Your trip depends on it!!!
by Davids8126 on 2018/03/13 16:19
You get what you pay for... the first room I had because I did ask for a new room had a cracked and pealing ceiling, dark, and the furniture was so old and rocky, like a table that needed adjustments, the phone had some sort of interference that projected a high pitched screeching noise and rocky. That room needed a complete make over. So I get my new room in the “new” tower... the carpets getting there needed to be stretched like a low budget carpet company put them in. As you get off the elevator to the 22nd floor it smelled like sewage every day I was there which is gross. By the way so does the pool area that was half open. The bathroom in this new room is missing finishing touches the alarm clock is out of the 90s and the phone didn’t work in this room either. I won’t ever go back unless I go a nice free room to change my thinking... Which is why the saying “you get what you pay for” is true in this case. I would have rather payed the extra $200 and stayed in the Aria like I did last time and been a lot happier.
Modern and quiet
by Suzan t on 2018/01/08 07:39
We spent a week here and mostly just to rest it was quiet even know they&#39;re doing construction across the street and the room was nice and dark for sleeping on the air conditioning worked extremely well maybe too well. Staff is very accommodating and kind- You&#39;re within a five minute walk of the Times Square mall which is a great place to go for food on the lower level. also if you want to cross over where the monorail is a few blocks up there&#39;s a night Street market with tons of food and also the fancier Fahrenheit 88 mall and promenade. Personally I like the hotel but the street that it was on was off the beaten path and it could be a little scary for women traveling alone I would not recommend it. However I was always with my husband and never felt unsafe at any time. they have some fun theme rooms like the Beatles room in Marilyn Monroe room or the Elvis Presley room we actually stayed in the Beatles room for the first night and it was adorable. Breakfast was included but I&#39;m not much of a breakfast person so I only saw one time and it was limited. Our favorite place was as you approach the Fahrenheit 88 mall there are some Japanese and Chinese letterings we found it on the last night and it&#39;s a massive food court with everything from Japan or Hong Kong. He was a nice stay and the price was right.
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App name
Booking.com: Hotels & Travel
Description
Download the highest-rated travel app to join thousands of people finding deals on hotels, motels, and vacation homes. Find a stay for your vacation, weekend getaway, or business trip – anywhere in the world! Search for hotels, motels, and vacation homes • 27 million hotels, vacation rentals, homes, apartments, and other unique places to stay • Search by city, attraction, landmark, or hotel name with just one tap • Filter by price, review score, amenities, and other things important to you • Find your stay last-minute or book it far in advance Find a great travel deal • Daily deals for every budget • Free cancellation on most rooms • Browse over 135 million verified guest reviews Manage your booking on the go • Get paperless confirmation • Make changes wherever, whenever • 24/7 customer service in more than 40 languages • Contact your host, view check-in times, and write reviews • No booking or credit card fees
So so easy!
by MizzNizz on 2022/05/24 15:24
The app works flawlessly. So easy to use and every place was ready as agreed. Great app
Good when it works, but if not, customer service is a joke
by iacopovon on 2022/05/24 14:15
I was charged too more money than I signed up to pay for a specific booking. I contacted the “Priority Support” as I am a “Genius level 3” member, after waiting more than 10 minutes for each of two calls, the calls lasted about 10-30 seconds and the line fell both times. The chat function also took more than 10 minutes. I was offered a joke of a 25 euro discount on my next booking for my trouble, and since I was not happy, customer service just never submitted, so I didn’t even get that. Great app for finding hotel reviews, but then just go a book directly with the respective hotel you find. I thought a good reason to use Booking would be to have a party to help in case hotels make strange charges, but it turns out it is booking itself that sometimes cheats people…
Global Apartments
by Eugenbv on 2022/05/24 10:39
Nice, cosy apartment, good location, clean. The host was very helpful!
Good stay
by traveler from libya on 2022/05/24 08:10
Staff were very friendly, front desk hanify was very helpful, as well as bellman Mohamad were very respectful and friendly, I will be coming back
Booking
by ratawasta on 2022/05/24 07:44
Booking is the best app for finding your accommodations during your next trips. It has variety of options with great prices an policies. Highly reccomend.
Excellent
by rajghot on 2022/05/24 06:50
Rajesh was the most helpful host ever. Great breakfast too. Will come back again
Top Notch
by Rob from Pyeongtaek on 2022/05/24 05:56
Great app, can’t live without it!
Amazing service -above and beyond
by powjer on 2022/05/24 05:37
I can’t say enough about the great hospitality. Our flight arrived early. Hotel staff was very accommodating to our needs and helped us checkin a little early. They also provided a place for us to keep our luggage until our room was ready. We left our phone in the taxis and the hotel staff tracked us down to return our phone. Amazing!!! They were more than willing to help us with anything we needed. They were very friendly and helpful. The hotel rooms were much larger than I expected. We were able to stretch out get comfortable. They even had a small kitchen with a fridge and microwave. I wouldn’t call this a hotel room it was more like an apartment! Great stay. I would not hesitate to stay there again
Muy fácil de usar
by Adris6873 on 2022/05/24 03:48
La app ea muy amigable
Almost
by Easton GPa on 2022/05/24 03:39
Had to cancel due to family health issues. Always easy to cancel as it is to book a stay. 95% of my booking for travel here or abroad is on Booking.com .
So easy , great deals !!!
by Robw126 on 2022/05/24 01:44
I only use and trust Booking for my trips.
Booking.com
by nov 2 18 on 2022/05/24 00:34
Easy to use. Saves my history. Has rewards for frequent use. Super easy
Estafa
by yosvelocol on 2022/05/23 23:07
Si no quiere ser estafado no haga ninguna reserva con esta app,la atención al cliente no existe no intentes comunicarte porque no vas a tener éxito,si no crees lo que te estoy diciendo valla a su página de facebook y lea los comentarios,el 99% fueron estafados y por supuesto esté servidor también entra en ese grupo,aparte del mal servicio que tienen el mayor problema radica en que no te devuelven tu dinero aunque no hallas tenido ningún servicio,no la recomiendo…. If you do not want to be scammed, do not make any reservations with this app, customer service does not exist, do not try to communicate because you will not be successful, if you do not believe what I am telling you, go to their facebook page and read the comments, 99 % were scammed and of course this server also falls into that group, apart from the bad service they have the biggest problem is that they do not return your money even though you have not had any service, I do not recommend it
Unprofessional
by parashpathar on 2022/05/23 22:13
They confirmed our booking and when i arrived to the property the hotel have given our room to someone else. Stay away from bookings.com
Donsrom
by donsrom on 2022/05/23 21:46
Have used booking.com for several years now. In my opinion it’s the best site for me. I’ve tried others but seem to always get the best prices through Booking.com. The site is easy to navigate through and for me , computer challenged, that is a plus.
Love this place
by Sues camino on 2022/05/23 20:28
I really love this apartment. I stayed three nights to take a break from the Camino and rest. It was easy to access. So close to everything. Cafes right out front. Grocery store just around the corner. The owners were so nice. Checking in to make sure I was good. They even helped arrange my baggage pickup with Jaco trans. Everything you need. And so cute.
Love this app!!
by DuileGarcia on 2022/05/23 17:23
Love the app. Very very easy to use, convenient and accurate. I use Booking.com every time I have to make any type of reservation when traveling. Thanks!! Love it love it!!
The best app ever😍😍😍😍
by ahmad Shihri on 2022/05/23 15:25
I love this app to book all my trips.
Poor
by Thepro2015 on 2022/05/23 08:33
Poor customer support
Booking.com is awful. Payment wouldn’t go through
by W1234577890 on 2022/05/23 04:07
Twice now I have paid booking.com for my hotel only to show up to check in for them to tell me they could not get payment confirmation from booking. I am currently at my hotel and have been trying to check in for over 45 minutes at 12:07 in the freaking morning because booking.com is incompetent
ceo
by romale sipan 123 on 2022/05/23 03:13
was great serice and room very clean all good thank you mr firoz
WARNING DO NOT USE!
by MoneyCantBiySkill on 2022/05/23 02:09
They allow places to falsely advertise their price, facility and amenities, as well as operate in an unsafe manner. When you contact customer service they “will attempt to resolve your issue” however after paying $1500 up front and an additional $500 after arriving for my most recent stay I have learned a very valuable lesson. DO NOT USE BOOKING.COM
Nice family trip
by Sandra Jean Shaw on 2022/05/23 00:19
We traveled with 2 families and it was like a home away from home in beautiful Florida. We had a minor issue with the heater in the jacuzzi, however the owner arrived and addressed and fixed the issue promptly. Definitely recommend checking out the oasis clubhouse within the community center.
Great App
by TNcharlee on 2022/05/22 21:35
Great savings, easy to use, always the best prices
Scam with me
by dhruvdon on 2022/05/22 18:19
Very disappointed this time I booked the hotel in Vegas it’s refundable after when I booked I got email your hotel is confirmed and no refundable…… It’s very bad 100 emails I did but northing satisfaction answers….. I will take legal action I have all screenshots and accounts details . I just want my money back . That’s it .
Great way to plan!!
by Mr B's Garage on 2022/05/22 16:57
I gave used this app several times now. It is always easy, quick, safe, and reliable. I will continue to use it in the future.
Booking was a breeze
by Eypgt on 2022/05/22 15:01
To the point and easy
I’m gonna run away while I can
by Nat<3Lee on 2022/05/22 14:52
Just downloaded this app. But by looking at the reviews AND the responses with no accountability from the app I think I’m gonna stick to Expedia &amp; Hotels Tonight. I’ve never dealt with such horrible experiences like I’m continuously seeing in these reviews.
Best prices
by Rgd619 on 2022/05/22 13:15
Booking.com truly has the lowest prices.
Всё отлично!
by femruk on 2022/05/22 12:17
Ок
رائع
by mohdk رائع on 2022/05/22 11:54
الله يعطيكم العافيه عالمجهود الممتاز
اشكركم جزيل الشكر
by فهدد الحاززمي on 2022/05/22 08:46
تطبيق يمتاز بالازدواجيه وكسب العميل واعطائه اولويه قصوى في عميل المميز شكرا
East and useful
by ashtroju on 2022/05/22 07:08
Everything you need as you travel in one place. Directions, property details, ability to contact location, check in and out times and details. Lifesaver when traveling.
Excelente
by taortega on 2022/05/22 06:44
Excelente
السعودية
by tala sa on 2022/05/22 05:05
🤩💖
ممتاز
by عبد الخال on 2022/05/22 04:34
خدمة مصداقية
😍😍😍
by GeecheeGma on 2022/05/22 03:17
It’s has a lot of good deals
Excellent Customer Service
by mlynbl on 2022/05/21 21:49
My friend and I had planned this little weekday adventure for months. She had been dealing with a lot of family incidents (cancer-husband; back operation-herself; and the death of her father). The first day started out good. We were 3.5 hours from home when she got a call from her husband. He had fallen at work and broken his leg! SO, we had to turn around and drive back (yes, the husband who had the cancel to get her to the hospital. I called booking.com from my car to ask what we could do. The customer service person (David) worked with the owner of the cottage we had planned to stay in. After a lot of back and forth conversations with him, the proprietor and myself, I agreed to pay a fee for 1 day for the lodging. Booking.com is the balance to me. I could have made to pay for the entire trip, but he understood the circumstances, and worked really hard to come up with this solution. BTW, we left PA at 9:45am, got back to my friend&#39;s house at 4:45pm so she could head to the hospital, and I returned to my house at 6 pm. He was in the hospital from Monday (the first day of our cancelled trip) and was discharged on Friday (which would have been the last day. To say this was very upsetting, it could have been much worse if booking.com had not intervened in my behalf. I will be using them again whenever I might get a chance to travel in the future!
Booking made easy
by Wilsonhaus on 2022/05/21 18:51
Very simple and easy!!
Booking.com
by Hrndz2017 on 2022/05/21 18:04
simply the easiest and best app to schedule any pre trip necessities
Foreign transaction fee?
by wthnickname??? on 2022/05/21 18:02
I’ve been using booking.com for years but only now with the app did I get a foreign transaction fee. Maybe I’m wrong and I got this before and didn’t notice. If so, I’ll stop using booking.com. I’ll go back to using the website and find out. The foreign transaction fee is a deal breaker.
The Best
by Get Out Please on 2022/05/21 17:03
I always use booking.com and i never had any trouble and still doing easily, faster and great…!!
Easy and fast
by GypsieJenn on 2022/05/21 16:43
For someone that travels a lot and also has to make last minute changes quite often, this app makes booking reservations super easy!
Reservación en Rincón
by Abusyl on 2022/05/21 16:17
Súper sencillo, excelentes ofertas! Abusyl
Always use booking.com
by trenteg on 2022/05/21 15:07
Best customer service ever / They answer the phone and take care of their customers!!!! Seriously. I wont use any other site - not even direct to hotel I want.
Perfecta
by bxjxhdydigovj on 2022/05/21 13:29
Muy útil y te economizas mucho
Exceptional
by ♥️AndyTeng♥️ on 2022/05/21 11:19
Absolutely loved our stay! Perfect location, accessible..the staff are so friendly specially SHAKO and Saida they are so helpful, accommodating &amp; so friendly..hotel is so clean and will be back to this hotel again and again..Eleven Inn is a great and enjoyable place to stay🥰
Biased Review/App is still good
by Jeffry Thao on 2022/05/21 09:12
I have probably only made like a handful of reservations when it comes to not being off Booking. Their app is very easy and simple to navigate through which is what I think was the main reason why I chose to stay with them.
This app is completely dysfunctional
by calliehuston96 on 2022/05/21 07:35
I would rather use Booking.com on my browser because this app is horrifically buggy. You can’t scroll through down a page to read information about a hotel, because the screen goes black and resets you to the top of the page. Reading reviews on hotels? Forget it. Black screen, reset to the top. Trying to select a room? Impossible. I’ve used Booking.com on the web browser to book every B&amp;B during a a 2-week trip around Scotland, and I will continue to do so on the browser, but it would be convenient and easy if I could use the app, but that isn’t possible at all in its current state. Please update your app!
Yoel
by selinanunez on 2022/05/21 03:07
Yoel was great and a huge help! It’s nice to have somebody so nice and accommodating whenever you’ve been traveling all day! Will be booking here again soley because of him!
NO ES LA MEJOR OPCIÓN repito NO ES LA MEJOR OPCIÓN
by Susyqtt on 2022/05/21 02:35
Tienes que saber que ellos no se hacen responsables si pasa algún problema con tu reservación, ellos le echarán la culpa al hotel y el hotel dirá que es culpa de booking… te cuento mi historia… Hice una reserva y al llegar al hotel me dijeron que no había disponibilidad (eran las 8:40pm) rápido hice otra reserva y al llegar al hotel era un barrio muy feo, habían pasado 15 minutos de la reserva y no me quisieron cancelar, booking dijo que era culpa del hotel y el hotel dijo que fue culpa de bookin tuve que pagar sin hospedarme…creí que solo había sido mala experiencia así que di otra oportunidad !!! Hice una reserva en Cancún, al llegar al hotel no me permitieron hospedarme porque no había cupo tuve que buscar rápido (30 minutos) otro hotel, que resultóque tenía mucha piedra y mi viaje que había planeado por 4 meses resulto un fiasco, pedí el reembolso de mi dinero y se negaron ya que supuestamente era culpa del hotel y el hotel decía que era culpa de bookin!!! En resumen NO TIENES SEGURIDAD EN TU HOSPEDAJe, al reservar en esta aplicación !!! Después de leer esto si decides reservar con esta app y tienes problemas, recuerda que te lo advertí!!!! Como consejo, utiliza esta app como ideas de hotel pero reserva directamente con el hotel no a través de booking, para que no tengas problemas,
Book
by Elka0003 on 2022/05/20 22:48
Easy to use
BEST APP EVER!
by yesygm on 2022/05/20 21:29
genius discounts are the best, keep using the app and i promise you won’t regret it!
Upset with them
by H-Bomb2323 on 2022/05/20 20:32
I use this app instead of others for booking a room. The price there said it was for $184/$242 with tax and that Booking would cover the rest. I went ahead and tried to book a room for 3 nights since I will be away by 10 hrs from home. I tried to book it but when I checked out, the summary stated that I was going to pay a total of $398.99, so I read of what all that entailed on the summary but nothing said anything about a $184.00 discount. I went ahead a rung it out anyways and I was charged $398.99. I went to chat with an agent and they told me I did it incorrectly, that next time use the payment with Booking instead of paying at location option. I said fine, I made a mistake,So I complied, canceled the original booking and rebooked it like they asked me to. Long story short they charged me the same amount again. I went back on the chat and the guy Ronald was horrible. He was looking into the matter and said I need to pay at location not booking.com. “The opposite of what the other agent told me” He then asked me if I had proof of that price which I did and he basically said I hit the wrong option. I am now down $184 I was counting on for gas, If I cancel they will charge me ironically a “$184 cancelling fee” and my money will not return until 14 days which now I’m broke, with no room to stay if I decide to cancel. I’m never using booking app again. I asked for help and they gave me the run-around. I asked for a manger, he said he could put one on the chat. I asked for a number he gave me a wrong number. I still have the screen shot but they won’t do anything for me. So upsetting, almost ruining my vacation.
Amazing service
by JUNIOR0728 on 2022/05/20 20:08
The agent at the office was efficient, friendly, and even though he was working by himself and had someone else to take care of, he was able to quickly check me in. Very attentive, friendly, and amazing customer service! I will be back!
Excelente
by TRMBusiness on 2022/05/20 16:13
Nunca he tenido problemas. El servicio es excelente!
Hidden fees? PAY ATTENTION ON EVERY STEP OF THE BOOKING
by azoooz141 on 2022/05/20 15:29
I’m a Genius member lvl.3 and I never had this issue before, but today I face the weirdest sneakiest trick to make me book a hotel. I chose a hotel and I got a reasonable price-including all taxes and fees- so I proceeded to the final step. I noticed the price has gone up around $80! I went a step back to double check and it showed me the previous amount! I took a screen recording as a proof to customer service. So anyway,I went back to the result page -the start - and did everything again with the same inputs to the same hotel, I got the price I wanted and in the payment page it was the same amount so I agreed and booked. To my surprise, I was shown the higher price +-$80!! I asked the hotel to waive the cancellation fee and thankfully they did. Then I went to booking.com customer service to ask about what is going on, they couldn’t notice any issue there and said it might be damage deposit which wasn’t mentioned at all in any page. After that the asked me to send them the video I took, ironically their chat system doesn’t support videos so they gave me an email. I emailed the video -mov extension- and they couldn’t see the video as it wasn’t also supported! I had to take screenshots from the clip just to proof that something is wrong with their pricing. PAY ATTENTION ON EVERY STEP OF THE BOOKING
一直用
by Cnqddavking on 2022/05/20 14:25
可能在正确的道路上,看到全世界都在逆行,庆幸还能顺畅地使用booking。
Easy to use
by leti sinnok on 2022/05/20 12:17
Always a great experience
Another satisfied customer
by Cabwzin on 2022/05/20 10:07
A person actually answered the phone and didn’t have to wait a long time. Extremely knowledgeable and courteous. My issue was resolved promptly and without any hassle. Thanks booking. Com
في مشكلة في التاريخ مش مظبوط
by Melsheik on 2022/05/20 08:41
التاريخ كل ما ادخل بالحساب بتاعي يلغبط
JL
by BarrioBronxz on 2022/05/20 07:38
Wonderful stay
بطل قليله فيه
by جابر الكاسر on 2022/05/20 04:40
مره سهل وجميل
Great location
by Golffool2 on 2022/05/20 03:56
Walking distance to all theaters, national gallery, many other venues. Entire staff was excellent. Highly recommend. We stayed 5 nights, would have stayed longer except for commitment back in US. Loved our stay . Bed very comfortable.
Reservations not accurate on arrival
by fcbsdukes on 2022/05/20 01:11
Apparently according to the hotels they never received all the information for my rooms. First one had been confirmed on the way 3 times. Worked out in the end. The second had nothing correct &amp; blamed this booking site. I’ve allergies ruined the evening &amp; we didn’t stay an extra day because nobody cared. They made it seem like they jumped through hoops to make me comfortable They did not I’m allergic to down removing it doesn’t remove all the presence of down Zyrtec &amp; epipens later I was still not well the next am. At first they had 2 King rooms on different floors I booked 2double bed rooms next to or near each other Traveling with elderly parents. Then said we’re going to get you 2 new rooms I was waiting in the courtyard we put our stuff back in the car It took way too long. Went to dinner &amp; found out on our return they just removed the down bedding. No manager. Nobody cared. And I reserved with breakfast &amp; had it printed out. They wouldn’t look &amp; said they didn’t have it down. What a nightmare. Double Tree in Gainesville. We would have stayed another night there. Next time we’ll choose a different hotel directly.
Booking.com is easy
by GrandmaCAR on 2022/05/19 21:48
I’m a Senior Citizen &amp; “booking .com” is easy to use. I put in my destination &amp; date of booking need and they describe property/hotel/motels that meet my needs.
Awesome app
by Nanoofny on 2022/05/19 20:36
If I can&#39;t reserve a hotel through Booking.com I don&#39;t reserve. I have been using Booking.com for around 5 years. I love the site.
Correct the calendar
by alobaidi on 2022/05/19 19:57
Dates are not correct in the app calendar , it doesn’t match with all other calendars.
Easy to find the right Hotel
by teemsc on 2022/05/19 17:56
Found the right hotel close to Hersey Park Stadium where I’m attending a concert.
Thanks
by Abu Omar - Nice 1 on 2022/05/19 13:28
Thanks for this excellent app and service
Oman
by spirit90007 on 2022/05/19 13:05
اتمنى لكم كل التوفيق
Happy happy happy
by Ch MB on 2022/05/19 11:01
We have a good stay in this hotel everything was good.They have the best personals in the world, the rooms was clean and the services was best. I recommend it
Viajes
by (530)Manny on 2022/05/19 01:40
Me he quedado en diferentes lugares de México y estados unidos y estoy muy contento de la forma que Booking.com a hecho mis reservaciones gracias
Allsopp stay
by Tallsopp on 2022/05/19 01:35
I was pleasantly surprised how nice the room was. The room was clean and the beds were comfortable. The attendant was friendly and kind. The location was not far from the Hershey park and Hershey garden.
骗人网站天天见有订单,没有一个人住
by 骗人网鲇 on 2022/05/19 01:10
不要使用止平台,没有中文客户,天天有人预定房源没有人入住,还经常垃圾信息邮件困扰,First of all, none of the tenants who booked my room have checked in. Second, I can&#39;t find the room to cancel or change the price. Unfortunately, I can&#39;t do it. Third, I need Chinese customer service to serve me. Please call but ,unfortunately there is no one. Reply me
Excellent app
by Sarahstewart580 on 2022/05/19 00:29
Most user-friendly of the booking apps that I’ve used (which are many!). No hidden fees, easy cancellation, very straightforward.
Superb
by grtted on 2022/05/18 19:20
I use to be a Travel Agent and had many different booking agencies to deal with but by far the best has been Booking.com. The website gives great descriptions, policies and locations of the accommodations. I travel a lot and have always used the app for myself and family vacations. Simply the best!
amz
by plcgz on 2022/05/18 19:10
amz
New client
by jeanne runt on 2022/05/18 19:05
Just did the booking for our trip in December so I have no review on accommodations yet. Butbooking.com has made it very seamless to make reservations and cancel if necessary which I happen to have to do once. I love the fact that they have 10% off through genius. Looking forward to get to level two
Elvia V. Is the best for Castilletes
by Ha'Ari on 2022/05/18 17:41
She is amazing and Honest will find you safe and good lodging int the park! With safe pricing this is the way to go !!
Very clean Hotel
by theissh on 2022/05/18 16:03
We stayed at the Hotel for 4 days and had a quiet and pleasant stay. The entire property is meticulously clean. The breakfast bar was simple with everything we wanted. Pet friendly and welcomed our mini schnauzer. The Staff are all friendly. If we are ever in this area again we will definitely be staying at this Hotel.
Reservations
by Buttercake Mom on 2022/05/18 07:14
Quick and easy!
Muchísimas gracias por hacer que exista un lugar como este
by Y3ISON on 2022/05/18 05:32
Realmente pensé que no podría hacer mi reservación sin pagar nada por adelantado y cuando llegue a mi estancia ya todo estaba listo para nuestra llegada muchas gracias estoy 100% agradecido con la app súper
Travel made easy
by Naea1998 on 2022/05/18 03:42
I find the Booking. Com to be very accommodating and it made travel easy or should I say too the stress out if traveling. I highly recommend the app. Very easy to figure out and make changes and get pertinent information about you stay.
Best company Best App
by Emin2711 on 2022/05/18 02:23
Thanks Booking
خطأ في التواريخ وعير صحيحه
by Doukhisaadawadhhamdan on 2022/05/18 01:42
يرجى التعديل
The best
by Farfromthinkin on 2022/05/18 00:53
This is the best app, best prices and easiest to navigate. I’ve used it a few times, and have been very happy. No complaints!
Love love love this app!
by MCPhotography on 2022/05/17 22:20
We are always taken care of! Great customer service.
Seamless Booking
by Fbit15 on 2022/05/17 22:08
…and with a “Genius” discount of %10 off an already great price. I’ll definitely be using Booking.com again.
LUVBDC
by LUVBDC on 2022/05/17 20:44
I’m a decade plus user of Booking.com in the USA and abroad. I won’t think of going on a trip without booking with Booking.com!
Non existent customer service
by rodolpho t12 on 2022/05/17 20:38
Dont bother use booking anymore. There lack of customer service since Covid is outrageous. They dont care about you anymore. Just look for hotels on google and you will probably pay cheaper. Being a genius 3 ( pretty much means nothing) i can officially say that i am boycotting them
Mainstay
by Victoria6983 on 2022/05/17 19:52
Love it, I never have any trouble with my bookings.
Love
by bbvxszz on 2022/05/17 16:12
Great app
Fix the app
by Rychgurl on 2022/05/17 15:59
App is currently not processing the booking! 🤬otherwise I would give it a 5 star rating
Bad customer experience when you have a problem
by viniboy1502 on 2022/05/17 14:21
I had a reservation cancelled and got charged twice. When calling customer support they said they could not guarantee a refund and had to wait until 3 different departments were able to check it. I wish they were just decent.
Amazing
by gabrielputz on 2022/05/17 13:23
Love the app easy to use planned my Europe trip in the app
Very good app
by Quitenss on 2022/05/17 10:41
I use this app for my hotel booking for many years and I am so happy to be able to use it and I do recommend this app for the next booking for everyone
Love this app! Discounts are awesome!
by cmhcah on 2022/05/17 09:18
Not bad! I wasn’t expecting much, but was pleasantly surprised. Clean, nice staff. For budget-conscious, a decent choice! Pets allowed with no fee is an additional bonus.
Really good usability and user experience
by Jenna Cuchufleta on 2022/05/17 06:48
Very intuitive to use
Great stay for a great price
by DNGKATG34 on 2022/04/10 15:19
The check/check out process we so easy. Rooms weren’t anything spectacular but they were spacious and got the job done for our home away from home for 10 days. The beds were SO comfortable. 2 pools on site. Hotel is in a great location with in walking distant of some restaurants/activities/shopping areas. Super convenient that it had a “convenience shop” in the lobby, as well as an arcade, breakfast restaurant, and lounge/restaurant. About 25 minutes from Disney and 10 minutes from Universal Studios. It has a free shuttle to Universal which we definitely took advantage of. Staff were all nice. Will definitely book again if ever in the area! Literally the ONLY negative of the stay was the 2 story part of the hotel we stayed in didn’t have an elevator and we were on the 2nd floor. Slight inconvenience but nothing worth rating the hotel any less than 5 stars!
Comfort Inn and Suites
by Disgruntled Sohnrey on 2021/12/19 21:34
We won’t ever stay here again. First off, I reserved a King Suite. They gave me a double Queen. I called the front desk and the little gal lied to me about the computers going down , so she couldn’t check. She then said well, you paid so your problem. Ok, so I check the room. We have a broken main outlet ( exposed wires too) and the three outlets on the wall were out. Major OSHA issue. I go in person to the front desk to change rooms , since now they put a room full of partying neighbors next to us. Now, I’m getting the room we originally reserved ( really).Our 2nd morning, No water ( the water pump is broken). Now we have a toilet that filled with dirt and sediments after it was fixed. We leave and return to no maid service was done to clean it, no fresh towels, no room coffee given. Simple things I paid for. Had to go find a maid cart and replace everything myself, since that what the young man at the front desk said to do ( another really). I also was also shocked to come upon a manager being very rude with her front desk person while the lobby was filled with patrons waiting for their bagged breakfast like she couldn’t put the customers first. In all my years of hotel stays, this by far was the worst experience ever. I’m getting up in my years and had a tough time changing the rooms by myself, hunting down towels and coffee , going to the front desk for way too many things. Oh, yeah they deactivated my room key. Had to fix that too😢
Booking is a fraud
by GajSuntra on 2021/12/23 02:00
My parents made a reservation at a hotel in Winchester, England, then cancelled on time to not get charged, per the terms of the reservation. They received an email confirming it was cancelled and that no charge will be made. To their surprise, one week after the cancellation they got charged the full amount of €240 a night. Then the nightmare began. Calling booking customer was a horrendous experience. Every person picking up the call would tell us a different story. They would say they did not charged it, or that it corresponded to another reservation (which it didn’t), or they would acknowledge it was a mistake and that they had to wait. We also called the hotel which confirmed that on their end they never charged us and therefore it had been Booking making the charge. After one month of about 17 calls with Booking customer service and sending bank documents to proof that the reservation had been charged to their bank account, finally my parents bank was able to present a complaint to Visa, providing all the documents, and they received the refund that Booking would deny them over and over again. This was an absolute fraud on the part of Booking and my family members and myself will never use this app again, period. There are lot of people in travel forums sharing similar experiences. Bye bye Booking.
Usually my go to app
by Do Pangea on 2021/01/24 00:06
Overall the app is pretty good, there are just a couple of things I wish would be changed. First, a lot of accommodations (especially in the US) charge a security deposit. It’s almost never easy to find out how much it is and it can even cause a cancelation if it goes over your card limit. I really feel security deposits are a form of age discrimination. What I would like is a way for the app to filter OUT properties that charge a security deposit. This would show age discriminating businesses that we won’t tolerate it. Secondly, again in the US, it doesn’t show the taxes until you’re on the last page to book. It makes properties seem cheaper than they really are. Booking even in expensive countries like the UK can still be cheaper because it’s difficult to find something affordable and safe in the US. Some of these things may be difficult to change given how unfriendly the US is towards its own consumers, but I overall love using this app and hope they can do something to punish age discriminating businesses and help save us money when booking domestic.
Reservations not accurate on arrival
by fcbsdukes on 2022/05/20 01:11
Apparently according to the hotels they never received all the information for my rooms. First one had been confirmed on the way 3 times. Worked out in the end. The second had nothing correct &amp; blamed this booking site. I’ve allergies ruined the evening &amp; we didn’t stay an extra day because nobody cared. They made it seem like they jumped through hoops to make me comfortable They did not I’m allergic to down removing it doesn’t remove all the presence of down Zyrtec &amp; epipens later I was still not well the next am. At first they had 2 King rooms on different floors I booked 2double bed rooms next to or near each other Traveling with elderly parents. Then said we’re going to get you 2 new rooms I was waiting in the courtyard we put our stuff back in the car It took way too long. Went to dinner &amp; found out on our return they just removed the down bedding. No manager. Nobody cared. And I reserved with breakfast &amp; had it printed out. They wouldn’t look &amp; said they didn’t have it down. What a nightmare. Double Tree in Gainesville. We would have stayed another night there. Next time we’ll choose a different hotel directly.
Terrible customer service!
by And M not happy on 2021/07/02 17:39
Last year we had a trip planned in March, flying out 3 days after the pandemic started. All of our travel plans got canceled so naturally we had to cancel the hotel room we booked through your app. We were told we could not cancel and get a refund, but instead could inform them of when we planned to travel again so we can change the date/get a credit. Now that Iceland has opened back up (this is where we had our hotel at), we rebooked our trip and called Booking to get the credit for the room. We were told today that because we did not call them to change the dates prior to our original hotel booking (March 15, 2020), that our credit was no longer active and there is nothing they can do. They told us to call the hotel but when we did, they said Booking never gave them our money and that we have to resolve it with Booking. Basically you all expected us to magically know when we would travel again 3 days after the pandemic started so now we are out 3 days worth of a hotel. I’m extremely unhappy and cannot express to you enough that I will not be using Booking in the future!!! You have stolen our money and that’s all there is to it.
Great location but not what I expected.
by Yoi618 on 2020/09/25 17:58
Not what I expected for the price we paid. The hotel is in a great location but could use some upgrades and better housekeeping skills. The room was spacious but not as clean as it should be. The bathroom curtain was white with some gray stains which showed it had not been properly watched in a long time. The bathroom sink had some yellow stains in the corner and the toilet paper holder was falling off the wall. This one had a whole right next to it that was never patched up and the footboard needed some real good cleaning as they were gray instead of white. I spoke with the front desk about it and they sent the housekeeper to clean the room but everything I mentioned was still the same when we got back to the room. You could tell they switched the bedroom sheets, replaced the towels and vacuumed the floors but nothing else was done. This is the first time I experience anything like this in a hotel and it was a shamed. The food is also over priced. I was only there for two nights and didn’t want to make a big deal about the cleanliness of the room but unfortunately, I would not be staying here again.
Please post warnings!
by Kahunahammer on 2021/12/20 04:04
We do not live in a state that is running in fear from Covid. We have not had to deal with masks for over a year and a half. So we were a little taken back when we got to the hotel and had to mask up. No big deal, I carry my Shaun the sheep mask with me. We are also greatly disappointed that nowhere on the app does it disclose the yuge number of amenities that were not going to be available. That’s a yuge selling point for some people. Not whether or not I am forced to wear a mask, could care less. However nowhere did they check our temperatures, ask us any questions in regards to our health. They did not make us wash our hands or use sanitizer, but we had to have the mask on! Let’s get back to the truth in advertising part for things that you pay for. Greatly disappointed about the pool being closed. Have you done any research in the area of chlorine and Covid? Because your paper masks are far less effective then hand washing. The three stars is for the staff they were great. The two missing stars belong to ownership.
HORRIBLE EXPERIENCE DO NOT STAY HERE!
by Jerryd180 on 2021/12/03 23:13
Run fast the other way!!! This hotel needs to close down and have a total rehab. I don’t mind older properties if they are kept up. This hotel has lots of deferred maintenance. We asked for a quite room. We were given a king room that faces Canal Street. First mistake! The road noise, vehicles honking, people screaming, sirens all day and night, and some dude on a megaphone for hours at a time preaching. This is definitely not a relaxing hotel. Once you wade past all the homeless people you finally get to the front doors. There was a security guard on call at night but he isn’t checking anyones id or proof you are staying here. Once we get to our room it was awful. The drapes are stained with brown spots all over them. The carpet is stained. There are ants crawling on the bed. The bed frame has iron pieces hanging out and my wife cut her shin. The bed cover is ripped to shreds. No blankets. The front desk does not answer the phone. The commode was broke. Mold in the shower. Air conditioning return vent is filthy. The positive are location within city and air conditioner works great. DO NOT WASTE YOUR MONEY ON THIS RUN DOWN HOTEL. For $900 for 3 nights, we were definitely ripped off.
Awful customer service And bad customer relations.
by Dabate074 on 2020/08/13 11:06
I’ve used boooking several times in the past without problems, until recently. It was my birthday and wanted to celebrate with my girlfriend. I went on the Booking app to find a Jacuzzi Suite and located one in their site at a Holiday in express and Suites. Drove over a hundred miles to this hotel that I reserved And got to hotel. Checked in and went up to room only to find their was no jacuzzi in room. Called front desk and was told that they didn’t have any rooms with jacuzzis, and that I would need to talk to manager in the morning. Talked to manager at checkout and was told that They are not going to refund me at all because it’s not their fault, it’s Bookings fault and I had to call them. Called booking and they said it’s not their fault either. So I guess it’s my fault that I was lied to and lured into a hotel for something I was promised and paid for but didn’t receive. Beware of Booking. Com as they will not stand behind anything, and don’t care a lot guest relations. Again I used them to book many times in the past and will not again and suggest for your sake you do not either.
Amazing Books!
by Prairie Pug on 2018/10/18 04:44
From the beginning, this app, even within context of changing infrastructures, within networks, and all of us with individual security challenges test our patience I knew something was different immediately in the software design of this app. That is, I have often felt I was falling between the cracks in apps in the last 2 years, so was this skeptical of one that would hold so much info ( safety, financial) and transport hotel details of a reservation. But, it does, and so seamlessly set up my personal and business accounts (and led me thru process of organizing my &#39;books&#39;) in just making a travel plan that I was unaware of all the gains until now. The ease of use, for those of us with little or waning patience for glitches, &#39;fear of losing things&#39; syndrome is great...hang in there thru a 3-4 bookings. it will all start appearing, syncing, all history intact, etc. My hope is (once again...) restored!!! Beautiful.
Roadway Inn- North Miami on NW 167th St
by Nancy Broda on 2020/01/07 00:45
Absolutely the worst hotel experience I’ve ever had and I’m 62 and travel frequently. I was there 5 days... the police were there multiple times, vagrants were always around begging money, the elevator was broke down for 2 days, the halls reeked of pot, the room was filthy, we were moved 3 times because the toilet was not working, the carpet was filthy, there was black mold on the ceiling, the air conditioner rattled , the shower barely worked. I paid for my stay in advance so I was stuck. My daughter and her family stayed 2 days and left and found another hotel. Today when thankfully I checked out, the elevator was finally working, there were 6 guests with luggage on the elevator when the rear door opened and a housekeeper with a cart and vacuum forced her way on the elevator pinning my 11 year old grandson against the wall. We all tried to tell her it was too crowded, she pretended she didn’t understand English... I later heard her speaking fluent English. Ironically, I had to wait to get my cash deposit back while someone inspected the room. What a joke. The only reason I gave that dump 1 star was because it had a bed ( with stained linens ) and a roof.
Extended stay in Tampa Fl
by This is a Scam, and costly! on 2017/10/08 22:56
My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!
Outstanding location and service
by Datjushappend on 2018/03/06 22:18
The room was large and appeared even more spacious with the tall ceilings. The view from our first floor room was amazing. Very large windows and remote control blinds made it all the better. The bathroom was up to date and clean. The bed slept well and I would rate it above above average. The addition of the included mini bar was a nice touch. They restock the wine, water, coke, diet Coke (Coke Light), Sprite, beer, and peanuts every evening. I never heard noise from the nieghboring rooms. The location was central enough to get around easily. It is only an eight minute walk with luggage to the central train station. The staff was welcoming and accommodating. I had but two complaints. First, the water in our shower and one of the double sinks in the room had a drainage problem. They backed up very quickly. The tub and other sink did not have the same issue. Overall, I would say the hotel was the best I&#39;ve stayed at in Amsterdam.
Savoia Johnson
by HARLEY TOOCUTT QUINN- JOHNSON on 2021/08/15 15:47
I love everything about this place and I LITERALLY MEAN EVERYTHING !☝️😫 from the beautiful clean fully loaded house to the breath taking ocean site ! Like you literally take 8 steps out the house and your feet is in the sand and the view and vibe is taking your pain and stress right away ! 🥺🙏♥️ I loved everything I slept so peacefully 🤦🏻‍♀️ and they even had items in the closet for the beach such as children toys 🧸 and beach layouts ! 🏖 I definitely will be renting again and definitely would give 6 stars ⭐️ if I CAN ! let’s not forget the $200 dollar deposit they gave me back literally I’m 24 hours 🙏 not 3-6 business days , (24 hours) ! Which was definitely appreciated because it help save me from coming out my pocket for extra expenses while I wait those few days so I really do appreciate and thank you guys SO MUCH I promise this was one of the best birthdays EVER 🥺☝️♥️🤲♥️🌎
My stay at the Drury Inn in Greenville
by Nicole2687$ on 2021/01/10 08:05
First off,I love the location specially if you don’t feel like driving long distances for the most convenient thing’s! It’s great restaurants near by, you have Walmart down the street. I had a king suite room! I love love the amount of space of the room! The room had a hallway from the front door to the bedroom it self. The bathroom,I kid you not you could have a party in the bathroom if you wanted too! You didn’t feel so closed in, in the bathroom you had more then enough room! The shower was bomb,It was a walk-in shower which I love! I love the location of my room, I loved being in the corner. Everyone was friendly, and very homey. Even with this pandemic going on, they was well organized. You didn’t hear no loud noise while trying to relax and sleep. The tv was very decent, had good channels. I was dere for four nights,I can’t wait to go back!
Gorgeous but out of the way
by Whereismare on 2018/03/31 12:52
It was not near or convenient to anything. When you look at the map you think “oh its in Jimbaran so it near...” as there are many great things worth seeing &amp; experiencing here in Jimbaran or Uluwatu area but its quite far from anything due to the windy roads. You have to hire a car —no taxis available from here —and you are at the mercy of whatever they want to charge you, even to go 5 minutes down the road to the closest restaurant. I’d recommend stYing here for a night and enjoying a full day relaxing by the pool and taking in the views. The dinner at the restaurant is quite good and reasonably priced for the portions and quality. Then, after enjoying your time here, find another location for site-seeing the rest of Bali as this is not a convenient base for going on excursions, shopping, dining, etc. its gorgeous and inexpensive for what they offer—this makes it a great value, but its too far away to enjoy anything beyond this property itself.
Cancel experience very happy
by vivian800120 on 2022/03/19 23:09
I am very appreciate the hotel for their understanding and supportive staff that make things easy. We booked our family trip in March, unfortunately my daughter’s visa got some problem and stuck at Iceland. My husband needed to fly there to help solve the problems. But it’s too late for us to cancel the reservation just three days before we check in. We called the hotel staff, they are very friendly and thoughtful, they waived our cancellation fee. It’s very pity this unexpected situation happened which ruined our family trip after such a long time we looking forward. But we are very lucky to have a very good experience here to figure things out. We definitely will back soon when we have holidays later. Thanks so much for all the staffs who put their efforts on to help us out. Thank you very much!
Friendly staff, great accommodations
by jblessike on 2021/01/02 22:41
From the beginning at checkout, to questions, to the restaurant staff... everyone was helpful, cheerful and happy! The rooms are a bit small, but we only rested and got ready in them so no worries. The beds and pillows are so comfortable and rooms were clean. The restaurant is currently only serving breakfast, the staff was attentive and pleasant. Could use a lot of upgrades, but was roomy and food was decent. (Not free). The Splashatorium was a good way for the kiddos to wind down. Not really big or much to do. It was just the one slide, pool, and hot tub.... like I said good way to wind down and chill. Make reservations for the splashatorium!!! We made reservations a week in advance do to my research and looking at reviews, otherwise I would not have known. We had no where to sit or put or things, I would recommend that the resort supply enough sitting for the amount of people reserved. All and all a pleasant stay.
I wish i could give it no stars
by Ms. Mila on 2018/02/12 21:29
The rooms were dirty. Yes the floors were sticky in the hallway. The room was without light bulbs. One chair was so dirty. The housekeeping staff turned it over on the other side. However that side was dirty as . Not one time did the manager come to talk with me. We looked at 4 rooms and still had to stay in the first dirty room. The pool was cold. The housekeeping didn’t give us fresh sheets. They just made the bed. They didn’t bring fresh towels. We had to ask for them. Then when we asked they didn’t bring them and we had to call again. The walks in the room was peeling. The bathroom walls were cracked. One of the rooms I looked at the door to the room looked like it had been broken into. When the person came up to look at it they didn’t even say anything other then that’s not a hole. Then on the 2nd night there was a room with 20 kids in it. They kept running up and down the hallways being loud. Then they took over the pool. The breakfast was not fresh. I ended up drinking spoiled milk. I complained and all i was offered was $44 for my trouble. That’s not even enough. This hotel is not worth the money.
Kind of pricy for what you get
by k_melnyk on 2017/11/14 02:17
This accommodation was more like a bed and breakfast (except without the breakfast) Beds were not comfortable. One, the hide-a-bed was a thin mattress and my son woke up with neck and shoulder pain. Queen bed was a mattress with memory foam on top. Wi-Fi worked only sometimes. Hot and stuffy in room but Xavier brought a fan which was helpful. Only one faucet worked on sink with lukewarm water and shower was not so great, but had nice hot water. Also, no fridge, microwave or anything. Parking was about 1/4 mile away and an extra $10-$15 a night. Xavier was very trustworthy and helpful and gave us good suggestions where to eat, etc.. (The reason for the 3stars otherwise I would give it Just 2 stars for comfort). He was also a good communicator and responded to texts and requests promptly. This place was close to the center and seemed to be safe enough with double locked doors. All in all I felt like we paid a lot for what we got compared to other places we stayed in MX though. Be prepared to pay for your stay in cash (pesos) too.
Very Happy with Service
by Heavens Daughter on 2022/01/09 13:01
From the time I came in to check in we were accommodated. The rooms were beautiful but they were not connected rooms. I noticed that my room was a connecting room to another room. I asked the front desk if that room was available and it was and they switched it immediately. When I checked on that room I noticed that it did not have a fridge (neither rooms did). Well when I went back to the desk they accommodated this request immediately too (he called in front of me for them to bring one up). Then I had a problem with signing into Wi-Fi. The front desk immediately stopped everything she was doing and called whom ever she needed to to fix the problem. Not to mention what she was doing was more important then what I needed her to fix. Great service and very clean too. Ms. Patti Estatico Harrison
Great Showers!
by erwinmac on 2018/03/30 10:51
The hotel was near a new mall. The room was small but clean. We stayed for 13 days. On the 3rd day, a bottle of perfume was taken out of the room when they cleaned it. The front desk was notified and they said the cleaning crew knew nothing about it. Nothing else done about it. Use the room safe as the cleaning staff may not be trusted. The bottle of perfume was not high in value but still bothered my wife because something was taken out of the room. No manager came to talk to us in the next 10 days of our stay. Another thing, we received 2 card keys in the beginning of our stay. One cracked and did not work when trying to open the door. I alerted the front desk and they said they will replace it for 200 pesos as “all room cards are inventoried”. Such a valuable piece of plastic... We continued to stay there as we were already charged for the entire stay. Flip a coin when deciding on this hotel as they seem to be customer friendly until a problem arises. The only real plus were the showers.
SCAM!
by Sweetbeats33 on 2021/10/09 19:58
Update: Customer service is useless. They don’t want or even try to help you because it’s not in their best interest. Their Deals are no better than Priceline etc. The travel credits you earn can never be used because there is no way to apply the reward on the app. I called a rep about an issue with the hotel I booked. They handled it worse than a 5 year old. I guess British/ European people are a bit odd. Why this woman said what she said is inexcusable and definitely not proper customer service. They will not help you if you need it. Try another hotel app. The app gives you errors when you try to claim you $50 rewards. I wonder if people ever get them and use them successfully. I find it really hard the people in Europe do not understand the English language. I think they purposely try to act confused to avoid taking any responsibility. These people are a complete waste of time I think even a five year old in the United States could offer more customer service and these people can. They are truly a waste of space in the customer service industry.
Trying to play in VEGAs - not working for them
by mardigras13 on 2018/04/14 00:22
Ya. Umm. Find a new in house management and marketing team.... Front desk manager should not look like a peep show girl with a small silver bow in her side part unless at an adult only restort 🤔 Coming from Park City Utah and knowing what the resort is like there—— No COMPARISOn - never staying at this Las Vegas property again! I’m sure this is not the atmosphere you would like to use for carrying on such a reputable establishment As a guest——Know resort fees are better covered in properties in Las Vegas that have fresh drinking water service at the pool..... Serve room service with water included.... (not upon request) ..... When going GREEN - don’t place the offer on the desk and hard to see —— use a tent marketing strategy in the BATHRoOM——Oh and coffee in room makes most excited!! Not included??? —- !!! AND when the pool is closed in April, don’t use internet, fitness center (not used) or TOLL free calls be obliged to waive the resort fee when addressed in this situation.
Chic Royalton
by Dashpromlgyo on 2018/03/19 01:08
I checked in here on Friday and I hate every minute of it.I paid for a luxury room what I got was far from that my first room was room 5111. You can tell the room was hit hard during the flood it has mold everywhere. I requested to get moved because of the awful smell in the room and breathing was impossible. When I called to complain they just hung up the phone. The first room we had had fresh cut fruits and a bottle of wine nice presentation but we could not eat anything out of the moldy room we finally got moved to another room that was not luxury with two beds instead of a king bed. Spoke to a supervisor who gave us reservation to a Mediterranean restaurant which already came with our booking lol.. I have requested to be moved to the diamond room and offered to pay more the hotels has refused to grant this claiming they are all full as I sit by the pool and see empty rooms. I have never felt the need to write a review but this is the WORST hotel I have ever stayed in can’t wait to get home absolutely HATE IT unfortunately am here until Wednesday hopefully someone will make this right but I highly doubt it
Incredibly courteous and helpful staff and team along with great location
by itsmytime.jp on 2020/01/31 04:43
The Oakwood has really gone beyond my expectations. I was originally going to check in at the Marriot since my brother was getting a room there; but instead I decided to next door to the Oakwood and I was not disappointed. It was 15% savings with a studio room upgraded to a suite by the fantastic fellows at the front desk. The rooms are very clean and modern along with large fridge and full kitchen. Beds were very plush. The gym on the top floor was well rounded and fantastic along with the steam room. I did laps in there rooftop pool which was very clean. The hotel is connected to the mall and the shopping was also very good and convenient. There are about 6 restaurants you can choose from here and so far each one has been good. You will feel very welcomed and have everything you need and then some at the Oakwood.
Bad service and charges for cancellation that weren’t even booked within 24 hours
by dwazmin on 2021/04/08 04:21
First off me and my husband were told that we could use the military discount on the app but when it came to it nothing showed up to put in the military discount information so they lied about that and we were left with an over bearing price that was more than the original price the hotel website even offered then when we tried to cancel the reservation we assumed we wouldn’t be charged because it was barely even 10 minutes after booking even though they have a 24 hour policy on bookings, which we tried to get the charges waived there was difficulty to get into contact with the customer service manager because there needed to be a “third party” to speak to us on the app but they were saying that there was nothing that they could which already goes against their policy. So we ended up having to keep the reservation since we’re tight on budgets, terrible service and terrible app, don’t recommend if you’re on a budget!!!
the BOOKING APP
by Dcaswell56 on 2020/07/19 15:40
I did find some cheap motels in Savannah Ga at the last minute, and they were very cheap. But is was so far from Tybee Island. We stayed at the Baymount Hotel on 2 Lee Blvd, Savannah Ga. the room was for Thursday-Saturday. We did get a good rate. That was the only thing good about it. The room was very clean but very small for a family of 5. The pool was dirty and warm. Almost like it was a heated pool. And I kept asking why it doesn’t look like it’s been chlorinated, but they finally cleaned the pool on our last day there. And we could finally see our feet in the pool. And on this Booking app. It said hot breakfast served every morning. But when we woke up to eat. There was only muffins, bananas and yogurt, and coffee. I asked tje concierge and she said that since the virus they don’t serve hot breakfast. I asked why that wasn’t labeled on the website. But she couldn’t answer me. So our stay was ok. But it wasn’t the best I’ve had.
Apartment Pavle
by etfloked on 2021/08/03 05:48
The apartment was nice and clean, and the hosts are wonderful and extremely helpful. It has almost everything you need for an extended stay. It is located right by the #4 bus that will take you to Old Town, if you don’t want to walk. I prefer walking. It’s within easy walking distance of two beaches, grocery stores, bakery, and some great restaurants (Taj Mahal was my favorite). The only reason I rated it less was for the value. I stayed 5 nights in Kotor Bay for $45 euros less than I stayed 2 nights at Pavle, and in Kotor I had a full living room, and a washer to wash my clothes. The apartment I had in Virpazar, Lake Skadar also had a washer, 2 BRs and a living room for less money. And when I stayed in Old Town Dubrovnik, I had a wonderful flat for far less money, so Pavle is overpriced comparatively. But again, the hosts are great, the apartment is very clean and the kitchen is equipped, and the location was good.
Abosolutely fabulous!!!!!
by zeeSoto on 2018/08/11 19:06
We loved it. It was more than what we expected. The 2nd floor jumper/ trampoline was a extra for the kids. They wanted to sleep on it. The kitchen had everything we needed. The rooms were spacious and great!!! Bathrooms were nice. Plenty of towels. Plenty!!! Everything was roomy for two of us families. Access was easy and they were ready for us. The top pool was amazing!! It was so beautiful up there. It had a bathroom and even a grill!!! The architecture and design of the building and every detail was so impressive. It was close to circle k, gas, food and a police station. We felt safe and at home. I really would love to own one of these units. This will be our spot going forward whenever we visit Tulum. We have always loved Tulum and all it’s restaurants, shops and activities. It’s the place to be!!! Thank you so much to All the staff!!! We’ll miss you!!!
Nightmare
by jd505050 on 2022/05/10 14:15
I NEVER write reviews, but I really just had to take the time out of my day to vent on here about this situation. My boyfriend booked a trip to Florida for my birthday that we are supposed to be leaving for on Thursday to check in Friday. We wake up to an email saying that our reservation has been cancelled and his account deactivated due to a “background check” on him and “sorry for the inconvenience”?? I am beyond in shock. I might could understand someone who has felonies or violent crimes, but my boyfriends past misdemeanors** when he was younger should not play a factor in him booking a vacation like anyone else. If that isn’t bad enough, he spent over 1,000 dollars that was “immediately released by Airbnb” but that he now will not get back for up to 15 days. We are literally supposed to be checking in FRIDAY and have no where to stay now and the money will not be back before or during the duration of our trip. I’m sorry this had to be the first review I’ve ever left anyone in my life, but I’m sad and I guess I just needed to put that on here.
Reasonable for a last minute booking
by Tina Pastore on 2018/03/19 12:14
The B&amp;B is located in a nice historic area. It is a bit too far from the station, especially because we could not find any taxi service in the city. There is no reception at the building and we didn’t receive the email by the time we got there, which was a bit confusing. But we managed to speak to the person in charge. The building looks nice and historic. The bedroom was a bit expensive for the type of furniture they have there. The bedroom furniture looks cheap and old. The bathroom was nice, but the shower box was poorly installed and didn’t work properly. They offered a breakfast, which was included in the price. But the breakfast was too basic and we had to order some sides to complement our meal. However, we were charged twice for the basic breakfast and the service was pretty disappointing. We did book our stay without researching at the very last minute. The B&amp;B was a recommendation by a friend. But we expected a little more for the price we paid for the suite.
Worst experience ever!!!
by Kay Soth on 2018/01/01 19:36
DO NOT STAY HERE! Me and my girlfriend we’re both woman and a couple booked a room here for New Year’s Eve. We thought we would have a decent room in the back with privacy and some peace. Wrong, in as less than 1 hour we received a disturbing note on my car windshield. You can see for yourself in my photos. We felt very uncomfortable and threaten someone at the motel is watching over us. We called the front desk to informed them what’s going on and requested for him to escort us to the car we felt unsafe at the moment. He took nearly 30 minutes. And so we decided to reach out to the cops to have them escort us out the motel in a safely manner. But the cops never showed up of course it was New Year’s Eve. The front desk attendant end up showing up later and we decided to get a refund back it was unpleasant. Cigarette hole inside the comforter, the vent was off the ceiling in the restroom, a cloth towel was hung on the shower curtain/rod used, and red stain on the side table. It may be cheaper to stay for a Motel 6 but this one was the worst one I ever stay please do not book this place!!!
Checkout doesn’t work - 500 exceptions
by JuliaVish on 2021/10/06 14:25
The app hasn’t worked for anyone in our group for weeks now, ever since we landed in the UK. Every time we try to checkout the app returns a 500 exception at the last stage. Not sure if your revenue dropped to 0, as it doesn’t work on any of our accounts. But this is plain embarrassing. You should have really noticed your bugs by now. Ended up using alternative services and booking directly with the hotels all month. ******************************** In response to the developer - of course I tried to uninstall, and checkout doesn’t work on any of our phones - not just for me. Did some QA to make it work - and it seems that checkout doesn’t work for US clients in the UK without turning on VPN. Maybe you have some bug with payments details. You should look into it as no one in our group is able to use the app anymore since we came to the UK - so you’re losing thousands of $. And most people aren’t technical so they won’t figure out they need to turn on vpn or even know what that means!
Horrible misrepresentation
by Bertolomus Maximus on 2021/09/02 21:59
Deleted this Ap and will never do business with them or their partners. But if I may digress, I’ve used booking for the majority of my travels and with great success. Had a family member pass recently and set a booking for San Francisco for Sept 3. I made the reservation on 8/24. Booking stated in the reservation that my card would not be charged and only a hold would be placed as I could pay upon arrival. Low and behold I was charged on 8/28 for the full amount. No worries as we anticipated making the trip. Then we are stricken with covid on the 30th. Go into the booking ap to cancel and they say you’ve already been charged and the cancellation charge is the full amount. But wait I’m sure it said I had 24 hours to cancel with no fees? Nope. I sent and email to ask to reverse the charge and all of a sudden they have no control I have to call the property. Guess what…. I put it on a credit card, cancel the charge, erase the ap, put booking on blast for their deceitful misrepresentation and move on with my life. BUYER BEWARE OF THIS AP.
Very comfortable and clean!
by Joykiller69 on 2021/07/25 22:24
Our first day was absolutely amazing the employees that were working that they were very accommodating! The next day and the people above us were so loud they kept my baby up all night crying. The next day they had to guests up to 25 people drinking and partying till two in the morning right outside of her window!! we were not compensated for our night. We were compensated for the night before but it was a horrible!! the employee that was working that night did not give a care at all….He was kind of acting like he was part of the party! However there are Many other good employee that made the stay better…I did feel that with our overall experience we should’ve got a room compensated! The guests are the reason why our stay was so bad which is unfortunate because it it has been a great vacation!
Perfect for what we wanted!
by magnetos mom on 2020/07/08 15:44
There’s two rooms with a pull out couch and a full kitchen. Pots, and pans. Silverware etc. nice big king bed. Comfortable newer mattress. Nice bedding. I personally watched as the maid brought fresh comforters to the downstairs unit, so it’s all fresh. Everything works. A couple minutes walk to the beach. If you want beachfront you may want to contact to be sure. Everything is nice and quiet, and clean. Since Covid-19 you need to have a mash on in stores, and some restaurants you have to wear one to the table. Don’t let this scare you off! Avon cottages offers a nice place at an affordable price. The beach is amazing down here!! Definitely two thumbs up!! If I had an extra arm the thumb would be up! Definitely coming back here!! Next time I want beachfront though I have a bad back, and can’t walk far.
Memorable Stay
by Professor Pickle on 2017/12/25 13:15
I spent 4 nights at the Rocabella Santorini Resort. Simply stated, it was an excellent experience. Upon arriving at the hotel, I was presented with a welcome drink and informed that I was upgraded to a nicer suite. The room was perfect, large, and had all the amenities that I could ask for. My room faced the Caldera, which made for beautiful views. The highlight of my trip was twofold. First, the restaurant served very tasty food and the service was beyond excellent. Second, the waiter at the restaurant, Vlad, made my stay most memorable. In the 5 days that I stayed at the Rocabella, I developed a friendship with Vlad. During his time off, he showed me around the island and knowing my love for hiking, hiked with me to the town of Oia introducing me to some of his friends. As I was traveling alone, having Vlad there made my trip most enjoyable. Thank you Vlad and thank you Rocabella! I will be back with my wife.
So beyond upset with this company
by 121295cort on 2021/11/20 21:16
I have booked multiple hotel stays with this app. I was fraudulently charged for a day I did not stay due to the hotel being a literal health hazard which I had to contact the health department about. Even though I have hand written proof and video evidence that I did not stay at the hotel the booking company now after 2 months (was even assured the app would refund me if hits didn’t) I am told they will give me a $29 credit towards another hotel stay. The booking company has led me along for 2 months only to them tell me that because the hotel won’t agree to it (even though I have written and video evidence that they assured me I wasn’t being charged for not staying) they will not protect me,a loyal customer. The hotel is still able to book through them . I guess why protect your loyal customer when you the rich thief . I have now had to report the fraud to my bank which I could have done 2 months ago if this company didn’t lie and lead me along so long . Absolutely awful.
Amazing Hostel 10/10 ✔️
by XSKIESX on 2021/10/09 12:28
Carob Hostel Carob Hostel is amazing!!! 10/10 from me. The vibe is FRIENDLY, WELCOMING AND HOSPITABLE. I was in Jordan for about 3 days and wanted to see Petra. Firas put together a tour for me to get the most out of my time in Jordan and it was amazing. I got to visit Wadi Rum, Petra, Aqaba and the Dead Sea. I got to see more way more tourist sites than I could have originally planned, and I couldn’t be more happy. The bathrooms, showers and bedrooms are clean and well divided. The outdoor space is very comfortable and with an amazing view to the city in the front. The overall the ambience is very relaxed, calm and comfortable; therefore very fitting for either younger or older people. The owners of the hostel are Ahmad and Firas. If you get to meet either of them you will feel like you have known them for years just by chatting with them for a few minutes very welcoming. I’ll come back to visit real soon and I would of course book with Carob Hostel. I would recommend this location to my friends and family. If you are coming to Jordan make sure you stay here and book tours with them you will not regret it. (Tips book the JordanPass and you will save a lot since the visa is included in the pass). Ahmad and Firas Thank You 👍🏽💯
Le voyage splendide!
by Marlin-Pierre on 2017/11/21 19:24
My fiancée and I flew away and was booked in Montréal for a one week get away. There were many amazing places to dine coming from the gem of hospitality in the South - Charleston, SC. There were so many great and diverse ethnicities to dine. We stayed above a grocery store on Sainte-Catherine Street that had all of the amenities one could ask. We ate at ‘Cacou 70’ Rue Sainte-Catherine where we stayed for breakfast, Mediterranean Tabouli at a grocery store for lunch and Israeli, Latin, Greek, Asian and of course, French food for dinner. We were two foodies in a nirvana metropolis. We found ourselves eating at Cacao 70 several times due to their many options. We never ate the same options twice, as we sampled bites from each other’s order. We also went on a hot air balloon and hit the spa ‘Sibéria’, and bought many postcards and trinkets to seal our memory. I proposed to my fiancée while in Québec and look forward to future travels with her. Viva Montréal!
Staycation
by Jovialkim on 2021/04/29 04:10
Hotel was really nice wanted rooms together which came with a bed change but overall was clean and nice room was cleaned daily. Enjoyed the view of the ocean the pool the beach. Davian was our pool area guy and he knew his stuff made sure we kept up with the lunch time and went to get what we wanted in time so we had no wait and fed us nonstop drinks. He even knew the things my little niece liked and would pre-order for her. He really went above and beyond and I really like that! Wide selection of breakfast although some of the servers were stingy hey I love my food and one of them wasn’t very pleasant with my brother so I would have to go back there to get his plate. However food was really well cooked and flavorful. Enjoyed a few night shows and dinning, really loved the Italian restaurant.
Don’t use Booking
by Robert G3 on 2021/06/19 20:09
Don’t use booking. They are middle men who only collect fees and don’t help with anything else. If you can’t reach the property booking won’t help. If the property won’t call or email you back, booking still won’t help. Waiting on a refund booking won’t help. I’ve contacted the property multiple times and I get no response from them. Also don’t book or stay at Downtown 24 Concierge. I’ve been contacting them for over a week and they don’t respond to messages and never return phone calls. Like I said, booking won’t help. Use at your own risk. Update to the developer response. I’ve already contacted customer service and was lied to by Javey if that’s even his real name. I still haven’t heard back from you all or the property. I’m still out of $293 that I’m being scammed out of by you and the aforementioned property. It’s been 16 days since I cancelled my reservation and I still haven’t received my refund. So try again with your nonsense. If you can’t get me my refund to respond to these reviews.
Broadway 3BR Apartment
by ballard1955 on 2019/09/07 03:49
Oh my goodness! Where do I begin? We arrived around 6:30 pm, after a 10 minute drive from Boston Logan Airport to the charming area of Revere. The entry details sent to us by the hosts were perfect! Upon entering the building, we knew that we were in a special apartment. The apartment is exceptionally beautiful. Everything has been renovated to the highest caliber. The beds are all three like sleeping on clouds. Although, we were here only one night, prior to a flight to Newfoundland, we could have all spent a week. The restaurants in the area are great &amp; so reasonably priced. We ate at Di’Parma, 2 blocks away. Fantastic fresh swordfish &amp; risotto. Great house bottles of vino for $17 USD. Whenever I am back in Boston, this is where I will stay. I would give this 100 stars if possible. Thank you Erik &amp; Linda for allowing us to stay in your beautiful apartment. 😃🥰
Mr.
by Rick Weic on 2018/04/26 17:30
The staff is so helpful and understanding. I had read all the reviews about the king size handicapped room on the 2nd floor next to the elevator. That is the room we have. For us, it’s not too loud, but we are here in late April. I do wish like others have said that it had a view of anything other than a wall. But it is what it is. I’m much more into the comfort of the room. Our room is clean, although, they do skimp on the toilet paper. I shall have to request more. We don’t use the amenities that the hotel offers. We don’t swim or go to a gym. We also don’t have have young children of any age. We have come to Reno to watch grass and trees grow somewhere. Anything other we say would be unfair because we have just spent our 1st night here. I don’t expect anything to happen negatively here that can’t be fixed.
Amazing service -above and beyond
by powjer on 2022/05/24 05:37
I can’t say enough about the great hospitality. Our flight arrived early. Hotel staff was very accommodating to our needs and helped us checkin a little early. They also provided a place for us to keep our luggage until our room was ready. We left our phone in the taxis and the hotel staff tracked us down to return our phone. Amazing!!! They were more than willing to help us with anything we needed. They were very friendly and helpful. The hotel rooms were much larger than I expected. We were able to stretch out get comfortable. They even had a small kitchen with a fridge and microwave. I wouldn’t call this a hotel room it was more like an apartment! Great stay. I would not hesitate to stay there again
Read before you book! Your trip depends on it!!!
by Davids8126 on 2018/03/13 16:19
You get what you pay for... the first room I had because I did ask for a new room had a cracked and pealing ceiling, dark, and the furniture was so old and rocky, like a table that needed adjustments, the phone had some sort of interference that projected a high pitched screeching noise and rocky. That room needed a complete make over. So I get my new room in the “new” tower... the carpets getting there needed to be stretched like a low budget carpet company put them in. As you get off the elevator to the 22nd floor it smelled like sewage every day I was there which is gross. By the way so does the pool area that was half open. The bathroom in this new room is missing finishing touches the alarm clock is out of the 90s and the phone didn’t work in this room either. I won’t ever go back unless I go a nice free room to change my thinking... Which is why the saying “you get what you pay for” is true in this case. I would have rather payed the extra $200 and stayed in the Aria like I did last time and been a lot happier.
Modern and quiet
by Suzan t on 2018/01/08 07:39
We spent a week here and mostly just to rest it was quiet even know they&#39;re doing construction across the street and the room was nice and dark for sleeping on the air conditioning worked extremely well maybe too well. Staff is very accommodating and kind- You&#39;re within a five minute walk of the Times Square mall which is a great place to go for food on the lower level. also if you want to cross over where the monorail is a few blocks up there&#39;s a night Street market with tons of food and also the fancier Fahrenheit 88 mall and promenade. Personally I like the hotel but the street that it was on was off the beaten path and it could be a little scary for women traveling alone I would not recommend it. However I was always with my husband and never felt unsafe at any time. they have some fun theme rooms like the Beatles room in Marilyn Monroe room or the Elvis Presley room we actually stayed in the Beatles room for the first night and it was adorable. Breakfast was included but I&#39;m not much of a breakfast person so I only saw one time and it was limited. Our favorite place was as you approach the Fahrenheit 88 mall there are some Japanese and Chinese letterings we found it on the last night and it&#39;s a massive food court with everything from Japan or Hong Kong. He was a nice stay and the price was right.
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