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App name
Booking.com: Hotels & Travel
Description
Download the highest-rated travel app to join thousands of people finding deals on hotels, motels, and vacation homes. Find a stay for your vacation, weekend getaway, or business trip – anywhere in the world! Search for hotels, motels, and vacation homes • 27 million hotels, vacation rentals, homes, apartments, and other unique places to stay • Search by city, attraction, landmark, or hotel name with just one tap • Filter by price, review score, amenities, and other things important to you • Find your stay last-minute or book it far in advance Find a great travel deal • Daily deals for every budget • Free cancellation on most rooms • Browse over 135 million verified guest reviews Manage your booking on the go • Get paperless confirmation • Make changes wherever, whenever • 24/7 customer service in more than 40 languages • Contact your host, view check-in times, and write reviews • No booking or credit card fees
Booking.com user friendly
by AmberRN2 on 2021/12/07 04:50
I love using this site for all my travel reservations! It is very user friendly, they send me helpful reminders and keep up with all my bookings and cancellations. They have thought of everything!
Nahibit Valadez
by gngnfongofjf on 2021/12/06 23:49
Very good place, and Rick is the best and friendly staff member!! Cleaning is also good.
Easy
by lmkoiuythjjjk on 2021/12/06 17:49
Easy to use and great deals. I use it all the time.
Fantastic!
by JJS005 on 2021/12/06 15:43
Easy to book! Everything was fantastic!
Super indico o Booking
by Roso Marques on 2021/12/06 15:19
Sempre sou bem atendida e tudo da certo através do app. Super recomendo e parabenizo. Grata!
Booking.com
by sweetzashley on 2021/12/06 13:25
I love it
Worst costumer service ever
by teaguek on 2021/12/06 13:03
I should be receiving a full refund it shouldn’t take this long to receive the refund for a room I canceled for Covid reason and it’s been 4 months to even hear from the hotel and for that’s matter booking.com when I canceled the reservation the same day this is the worst costumer service ever
Adorable apartment in the heart of Miami
by hild r cruz on 2021/12/06 11:31
Terrible place. Should be taken out of Booking.com. The place is unsafe and is nothing adorable. Very scary place. Will never stay there. Still waiting for my deposit. The water on the sink doesn’t go down. The towels had bleach stains. The place smells bad and the internet and tv didn’t work.
The best site
by SanRhi on 2021/12/06 07:43
I started using booking for several years now. The last 6 months we’ve using it more frequently to visit my daughter in college. Great prices, easy to use. I had to do an emeritus cancellation once and they were very helpful. I definitely recommend using Booking.com
User friendly
by Jad s c on 2021/12/06 05:28
Love the app, very easy and convenient to use.
Planning my 2 month trip to Equador, Panama, and Costa Rica
by hhfhgf7hfruf on 2021/12/05 19:20
Using booking.com with free cancellation has allowed me to plan and reroute myself. Such an easy app to use. 5 stars.
Easy to use APP
by gregg- FL on 2021/12/05 17:22
Always easy and quick ...using phone also get additional discounts, love Booking.com
Awesome customer service
by chrystal chaichana on 2021/12/05 17:12
Easy checkin rooms were nice and clean the front desk fast efficient, friendly will stay again soon!!
نطبيق مميز
by dimond2020 on 2021/12/05 14:44
اغلب حجوزاتي عليه التجاوب مع العميل جدا عالي
Exceptional
by kaltenz on 2021/12/05 14:28
I’ve stayed here twice. The property is ideally located near all the major places in Bangalore. Mr Chandra is a kind and very helpful person. He alone made my stay warm and secure.
سس
by طيري ي هرجه on 2021/12/05 13:32
جميل
Thanks for all staff in Radisson blue sisli ,
by AA_Is on 2021/12/05 12:24
Verygood hotel radisson blu sisli Especially the staffif reception and the staff of resturant very nice and thier serivses is so good
Customer Support
by SMSDXB on 2021/12/05 10:49
Trying calling their customer support when you have to make changes. They either want you to contact the property yourself. They just send a message to the property and the next follow up May be 24 hours later. If your request is time critical just forget it. I get a response from them 4 days after I had left the property.
An app that is there for you
by Pysbluestar on 2021/12/05 09:59
I like the ease of this app and Love the discount it gives when you use it repeatedly. Chatted within seconds with an agent and got a clear answer without being cut short. Highly recommend this app. Only once have I not been able to find the room i wanted in the app, so I went to the Booking.com website an discovered the room i was looking for was actually there .
Thank you…
by SamiMacan on 2021/12/05 05:51
You are GREAT…!👏
Very very nice place to stay
by Altanta stay on 2021/12/05 02:59
I was very pleased with my stay at this location they was very nice left snacks for us 2 eat make sure we was very comfortable and had everything we needed call to check up on us I will advise they location for others to stay
Very nice app I love it
by mrsmoye49 on 2021/12/05 00:47
I been on this app for years I get a lot discount and all..
La mejor app
by tatis1008 on 2021/12/05 00:02
Para buscar hoteles sin duda es esta
Amazing
by Vero moda30 on 2021/12/04 22:42
This place is amazing. Simply beautiful and clean. I just got here and I’m already liking it. Happy 😀😀😀
ممتاز
by آمال عظيمة on 2021/12/04 22:13
موقع ممتاز ينقصه اضافه خدمه الطيران وشكرا
What a Joke
by Yeas yeas on 2021/12/04 20:52
I made and paid for a reservation through booking. Got to the CORRECT hotel in the CORRECT day and they never sent the reservation for the rooms to the hotel. And no I have to wait something up towards 12 WEEKS before I can get my refund. It’s ridiculous.
Best price
by kambizef on 2021/12/04 19:45
Good
Easy to use
by insulation sales on 2021/12/04 14:08
It only takes a couple minutes to book hotel stay. I usually find nice hotels priced decent. Just look at the scoring that fellow hotel guest leave.
Best Bookings!
by BellaKeat on 2021/12/04 11:37
This is by far the best app/site to use when traveling! I have to stay in ADA Accessible rooms and this app is the easiest to use and always makes it hassle free when changing dates. Love this app!
abha
by شكرًا ع البرنامج on 2021/12/04 10:00
من اجمل وافضل التطبيقات لحجز الفنادق والشقق في جميع انحاء العالم ومصداقية وتحمل مسؤولية كاملة
برنامج غني عن التعريف
by Waleed-2010/2011 on 2021/12/04 09:05
يختصر عليك امور كثيره
Terrible site
by therealmattyice88 on 2021/12/04 08:39
Will pay someone 100$ if they can find a contact number in Under 5 mins
喜欢
by 群群的咪咪 on 2021/12/04 03:59
非常喜欢,出门必定先看一下这个APP,带给我们很多信息。
Must use app
by meganbrooke22 on 2021/12/04 02:42
Everytime I book a hotel through booking I get amazing hotels for an amazing price!! This is the only app I use to book with!!!
HORRIBLE EXPERIENCE DO NOT STAY HERE!
by Jerryd180 on 2021/12/03 23:13
Run fast the other way!!! This hotel needs to close down and have a total rehab. I don’t mind older properties if they are kept up. This hotel has lots of deferred maintenance. We asked for a quite room. We were given a king room that faces Canal Street. First mistake! The road noise, vehicles honking, people screaming, sirens all day and night, and some dude on a megaphone for hours at a time preaching. This is definitely not a relaxing hotel. Once you wade past all the homeless people you finally get to the front doors. There was a security guard on call at night but he isn’t checking anyones id or proof you are staying here. Once we get to our room it was awful. The drapes are stained with brown spots all over them. The carpet is stained. There are ants crawling on the bed. The bed frame has iron pieces hanging out and my wife cut her shin. The bed cover is ripped to shreds. No blankets. The front desk does not answer the phone. The commode was broke. Mold in the shower. Air conditioning return vent is filthy. The positive are location within city and air conditioner works great. DO NOT WASTE YOUR MONEY ON THIS RUN DOWN HOTEL. For $900 for 3 nights, we were definitely ripped off.
.
by MOHD ATIAH on 2021/12/03 22:22
👍🏻
I use booking every time!
by MarissaSmilesAtLife on 2021/12/03 18:42
They always have the best deals, the best amenities, plenty of reviews, and the easiest ways search for exactly what you’re looking for.
Always an A++++
by Shellzam on 2021/12/03 17:09
Love staying at the olive tree because the rooms are always perfectly accommodating and flexible to extend our stay when needed. We enjoy the privacy the staff gives us and the cleanliness of the rooms. Will definitely be back on our next business trip!
Used App All over the World!
by Luv2bhapi2 on 2021/12/03 15:02
My partner and I have now used Booking.com all over the US and all throughout Europe and it has been great! Easy access through the app to competitive prices to the best hotels in the world; and even at a moment’s notice! Sometimes when we are on the go we haven’t made a reservation and Booking.com comes through for us with a great place to stay, regardless of where our adventures have taken us! The perfect traveling companion, don’t leave home without it! Thank you and be well! Sandy and John
SureStay best western Albany ny
by ann n b528 on 2021/12/03 14:34
This is the best place to stay! Property owners are so accommodating, the shuttle is always there when u call from the airport no matter the time. The rooms are clean and the rate is so reasonable. I always stayed at the Desmond until a bad shuttle experience and I decided to try here. It’s wonderful. I Left my car for 11 days and it was perfectly safe. I’m not staying anywhere else when I fly out of Albany. Plus it’s right on Wolf road.
Hotel
by mrrneal on 2021/12/03 14:00
Very easy to book a hotel room. Will use this from now on.
Never Again
by Fun$$$1000000 on 2021/12/03 13:57
Never Again I have used Booking.com for hotel rooms and have lucked out. This past time I used Booking.com for an accommodation described as a combination of private and shared area set up. I will only use Booking.com plans if they are hotel affiliated. I ended up not staying at the house because when we checked it out, it was a bedroom, no master bath. The bath was next to the bedroom with a completely separate door open to the shared area where the host actually lived. After the nation announced an increase in covid in late 2021 summer, I was worried about staying there. Booking.com or the host did not allow us, senior citizens, to cancel with a refund. It was a waste of our money. My message is: let the buyer beware.
Easy to use & Good deals
by 120489 on 2021/12/03 03:32
Booking.com is super user friendly, easy to navigate, and I always find good deals.
Stay away
by KFerg107 on 2021/12/03 03:04
This site will not assist with changing or modifying reservations. Deal with the hotel instead of 3rd party companies.
Boy do they treat you poorly
by stacy rhodes on 2021/12/03 01:00
BOOKINGS..COM is the worst travel booking site and company I have ever dealt with. I have been trying to resolve a travel booking disaster caused by Rwanda Air & Booking.Com & Kenya Air since Oct. 4th. DO NOT BOOK w/ BOOKINGS.Com I spent 5+ HOURS on the phone just today trying to get them to cancel/refund a ticket we purchased that their airline provider changed causing a misconnection … us needing to now purchase visa x2, hotel, Covid test x2 since their change would require us to stay in Kigali and then we would only spend 2 days in country versus 5 days. I talked to 10-12 people today at BOOKINGS was transferred 4+ times, hung up twice told to call the airline … so I did 3x, finally told airline cancellation policy …… Frustrating & will NEVER use Bookings.com ever again
شكر وتقدير
by لجين السديس on 2021/12/02 23:00
كانت إقامة سعيدة جداً ورحلة ممتعة في سويس المقام وراضية عن أداء الجميع حيث أن الموظفين كلهم بدون إستثناء يسعون لخدمة الجميع وشكري وتقديري لأستاذ /عبدالمجيد يتفانى بخدمة الجميع بحكمة ورزانة وأ. طلال بطلته المبهجة والمشرقة جعل الله كل أيامهم فرح وسعادة
Abuhamza
by Thaer altkrety on 2021/12/02 19:49
التطبيق رائع وسهل الاستخدام ويوفر الوقت
The best for me
by drtionverv on 2021/12/02 18:02
I like Booking. I don't use anything else because it is so easy. Log in automatically from my icon and search for places and room. There may be other sites but for me this is the quickest/easiest. I once saved a dollar using Expedia...but sticking with Booking I now get 5% discount.
Cancelation bug can cost a lot of money
by AlexUclaSurf on 2021/12/02 15:09
More than once I have canceled a reservation on the mobile app but the reservation never cancels with the hotel… I called customer service spent more than an hour on the phone spoke with the supervisor who told me they Could not do anything to help me! Very frustrating suggest using another app!
Me encanta
by 415Master on 2021/12/02 05:59
Me gusta el app porque encuentro buenas ofertas.
A great place for vacation
by DHPtravels on 2021/12/02 03:29
This was our second time visiting and we had 2 or more units!! The clubhouse is really nice, the outdoor and indoor was very clean!! The staff was helpful and many things for kids to do. I loved that our townhouse had bikes, sitting right on the lake was so nice!! The beds were comfortable, when you called with any issues someone came right out with in an hour as promised. I think the trash should be picked up every day, the cans are located under the steps going to front door so FLIES WAS A PAIN!!! That space needs to be redesigned🤷🏽‍♀️ The living room furniture is REALLY in need of updating!!! Great location to get to beaches in 30 minutes!!! We will go again!!!
Thank you Booking.Com
by tlc4teri on 2021/12/01 22:12
I just received a message from booking.com regarding a stay we had in Macon GA on our vacation. The stay was interrupted by a fire alarm going off at 2:00am. Sitting in our car to warm up until we got the okay to re-enter. Things like that happen, so okay I will try to get back to sleep. Well not happening so I’ll watch TV. Nope, the cable is out. Sitting wide awake until dawn. Now this is really petty but I was looking forward to my morning coffee with half & half ( a must for me!). Nope, out of half & half! Very bad start to my day! 😢😂. Today, back home, I get a message from booking.com that our stay was cancelled and charge was$0! Sweet justice! Thank you booking.com!!
Simple booking!
by Duffarino on 2021/12/01 20:54
Easy experience. All the rooms and rates were listed and I completed the booking in under two minutes. Would use it again for sure
Best app ever 🌟
by Rosa sanchess on 2021/12/01 11:42
⭐️⭐️⭐️⭐️⭐️
Very nice
by Fehseavon on 2021/12/01 03:20
Amazing
Linda.
by 40 cans on 2021/12/01 03:02
Booking.com is the best. They can find cheap rooms. Thank you all for your service
Top notch
by WestBurns on 2021/11/30 23:07
Great app easy to use
Reservation not confirmed
by Źrzx on 2021/11/30 22:59
I made a reservation to stay at Mammoth Lakes over the holidays. I confirmed the reservation and even reserved a confirmation email from bookings.com. I've been left town only to fine after I return that the reservation was canceled because a second email was sent to me requiring signing of the contract. There was nothing during the initial booking that said that I needed toSign an additional contract. I prefer to make reservations and have a completed on the spot. Using this app will be a last resort.
Best staff ever!
by Clangway on 2021/11/30 21:55
The management & hotel staff were incredible. The breakfast included is what sold me but it’s the staff that will have me coming back.
جيد جدا
by sli moussa on 2021/11/30 19:21
شكرا بوكنغ
Comfortable!
by hifi777 on 2021/11/30 14:39
Great service and clean up to date room! It was snowing and I had wonderful assistance getting my luggage into the room with the help of a lovely and strong assistant.
ممتاز
by ملك علام on 2021/11/30 10:13
يفك ازمة وعروضهم مرة جميلة شكراً بوكنق
Easy to use
by Hamad_saad on 2021/11/30 07:13
It is the best and clearest hotel app ever
Use Booking.com frequently
by Bobbiegail on 2021/11/30 06:28
Taking teens on a birthday trip to Seattle. School schedule required attendance at orientation right in middle of trip, so had to cancel. Easy and free. Thank you booking.com
Great stay
by Eliixxa on 2021/11/30 03:32
Nice rooms, super comfortable beds, clean rooms and the lady’s that clean are super nice! Hospitable and fast service! Our reservation included breakfast the only thing we didn’t like was the waiter that took care of us was really pushy when we ordered our breakfast! I said what I wanted that was at the menu and he kept trying to make us change our order! Other than that a great place to stay. Top of the line wifi and super nice views with electrical curtain.
Simplicity and Cost
by Hector B on 2021/11/30 02:35
I have had this app for about two years now and I can honestly say I am very happy with simple use and also the great prices! Ive only experienced maybe like one time when another app or straight from hotel was a bit cheaper than Booking.com. I like how it gives you options and breakdowns of your future bookings. The free cancellation is the best! Only had to use it once. No haste whatsoever. I really like this app and I will continue to use it for my future trips! I recommend this app! Thanks Booking.com! Keep it up and never disappoint!
Easy & quick booking
by ClarenceWest on 2021/11/30 02:31
Booking info is clear and easy to use. It gives positive feedback so you know for sure that you’ve booked the room. Price is clearly stated.
Excelente App muy práctica!
by Tazaereo on 2021/11/29 21:52
Te brinda opciones para ajustarse a tus necesidades!
Double charges on rooms
by d-12384 on 2021/11/29 21:33
Horrible customer service. This company has no checks and balance system to avoid you being double charged for a room. Trash company
Placed on wrong motel
by Mebij on 2021/11/29 18:28
Both booking.com and Motel 6 Escondido California are not people to do business with. They all interested in taking your money.
Excelencia
by TULY 69 on 2021/11/29 16:31
Gracias a esta aplicación y al equipo se consiguen muy buenos precios, en hoteles con categoría 5 estrellas, la recomiendo
Comfort zone
by Mr T.Maths on 2021/11/29 09:02
It’s the best apartment ever you can ever think of…it’s a place away from home
Travelers
by Jr707420 on 2021/11/29 08:36
East to use & great selection of rooms @ multiple different locations.
Very nice
by Famof4barnes on 2021/11/29 03:55
Very clean and staff was very friendly!!
Great place!
by hilmoncook on 2021/11/28 19:12
very clean and spacious. Will 100% rent again
Love
by olds44 on 2021/11/28 14:55
Always a great day when your room is ready for you 🎉🎉
Pretty simple
by imyours2020 on 2021/11/28 14:33
Pretty simple to use, doesn't take a rocket appliance to use. I've used them for years & never been discouraged away.
Easy to use
by Raven69* on 2021/11/28 14:06
So easy to use the app. Great prices and reviews were very helpful.
The Best experience
by Telman13 on 2021/11/28 07:13
Located in huge city park, with all you can imagine sport activities. Awesome views, and nice new homes. Owners and staff are super nice and helpful!
رأيي في التطبيق
by Meme.dos on 2021/11/27 20:44
برنامج ممتاز ، ولاحظت فيه انه أرخص من البرامج الأرخص ويضيفون مميزات اذا حجزت فيه أكثر من مره ، أنصح فيه وبشده 👌🏼
No. Just NO.
by @Lond0nC on 2021/11/27 15:04
I’m convinced this app gets all of the run down, sketchy, hotels. The first time I tried this app, I had to switch buildings because the conditions were horrible. It was more like a bnb in a residential building than a hotel. There were roaches, the amenities didn’t work and it smelled of mildew. Customer service was NO HELP and pretty much had a “so what” attitude about it. Unfortunately I gave them a second chance. This time the hotel I stayed in had yellow tape in the lobby, dirty walls, sheets and wash clothes; but I knew better than to waste my time calling customer service about it. So I’ve learned my lesson this time. Never booking through this company again.
Tamica Birthday
by LarryLove10 on 2021/11/27 04:20
This was the best and most professional stat I have ever had. My host and owner made sure anything we needed we had. Also apartment was just lovely for my queen.
Easy & Intuitive to Use
by Mike218 on 2021/11/27 03:52
My wife does almost all our bookings, however when it’s my turn, I find this app to be very easy for me to use. I rarely have questions. My compliments to the developers!
Love this app
by MsTammy928 on 2021/11/27 02:25
I’ve been using this app for a few years and I have never had an issue.
Booking a room
by Cinderdellarina on 2021/11/26 22:52
Super easy
Great app
by Tjaber on 2021/11/26 20:29
Useful and helps alot
Booking
by angiedhudson on 2021/11/26 19:22
Stay was AWESOME!!!! The owner was always available for any questions we had, and we even stayed another night, because it was such a great stay!!
Kuwait
by thamer alshalahi on 2021/11/26 17:19
من افضل المواقع ، حتى ان عرض القينسيس افضل من اسعار مكاتب السفريات
شكراً
by هيكل on 2021/11/26 17:13
تطبيق قيم وسهل التعامل معه وخدمة العملاء ممتازة
Love this stay
by jafono1 on 2021/11/26 10:26
I love staying here. I’ve stayed here a few times. The owners are very nice. Will stay here again. I recommend this hotel.
Perfect
by palestine1980 on 2021/11/26 07:26
I recommended this hotel , the employees was so nice and so friendly , the hotel was so clean and the breakfast was so delicious , it is in the middle of fatih area , a lot of restaurants and shopping markets around the corner . I’ll definitely be back here again .
Best
by Matthew Hirst on 2021/11/26 06:21
Great app - easy to use.
Always a pleasure!
by bakerj21 on 2021/11/26 05:10
Would recommend to anyone easy to use fully functional all around great app
Usually clean, but not so much this time.
by SRMSTM on 2021/11/26 03:00
This place is a little more run down than usual.. wasn’t super clean this time. Floors were super dirty. Also, we couldn’t sleep for the smell of marijuana coming through the door (and this happened the last time we stayed there too)!
Jones/NC
by Jones-NC on 2021/11/26 02:22
My enjoy using book.com and I’m finding it very easy to use
Terrible guest assistance
by Agen Vian on 2021/11/25 18:24
The assistance service does not work. They hired machines to attend you. Terrible, miserable.
Love it
by tiatsdc on 2021/11/25 18:14
It’s so easy to get a great price for room and be much more. The free cancellation is wonderful. I need to use it now because someone drove through my husband’s office and destroyed it. So sadly we can’t go on our trip. Previous reservations were handled great.
Great app
by Russian_Caesar on 2021/11/25 16:56
Very close to perfection. One of the best apps in apple store. Very comfortable to use.
ARBA hotel
by Coca Cola cypress on 2021/11/25 16:16
Great
Amazing Books!
by Prairie Pug on 2018/10/18 04:44
From the beginning, this app, even within context of changing infrastructures, within networks, and all of us with individual security challenges test our patience I knew something was different immediately in the software design of this app. That is, I have often felt I was falling between the cracks in apps in the last 2 years, so was this skeptical of one that would hold so much info ( safety, financial) and transport hotel details of a reservation. But, it does, and so seamlessly set up my personal and business accounts (and led me thru process of organizing my 'books') in just making a travel plan that I was unaware of all the gains until now. The ease of use, for those of us with little or waning patience for glitches, 'fear of losing things' syndrome is great...hang in there thru a 3-4 bookings. it will all start appearing, syncing, all history intact, etc. My hope is (once again...) restored!!! Beautiful.
Great modern rooms
by avo999 on 2021/05/20 15:31
My experience in the hotel was near perfect. I went to 3 different hotels and this one was the most modern and stylish... the USB ports for charging your devices was a big plus for me since I have a lot if electronics and the USA watts are different the USB ports were a great little detail that went far in my experience. My single bed room was the best very spacious and the view in the balcony was amazing to view the city. I got different room with 2 twin beds that felt smaller and less luxurious than the single bed room and the balcony wasn’t as nice like the single bed room but I am been picky with those small details if I have to say something to up the experience would be My only recommendations or wishes would be for the gym to have more options than a treadmill , bike and a multi lifting weight station. But it was clean and the sauna it’s right next to it. Great for after a good workout session. If the hotel had a pool it would be perfect. The breakfast was good and fresh the chef comes out and prepares your eggs to your liking. Overall the service was excellent the staff is friendly and very helpful really accommodating. I will definitely be back and recommend the place to family and friends
Usually my go to app
by Do Pangea on 2021/01/24 00:06
Overall the app is pretty good, there are just a couple of things I wish would be changed. First, a lot of accommodations (especially in the US) charge a security deposit. It’s almost never easy to find out how much it is and it can even cause a cancelation if it goes over your card limit. I really feel security deposits are a form of age discrimination. What I would like is a way for the app to filter OUT properties that charge a security deposit. This would show age discriminating businesses that we won’t tolerate it. Secondly, again in the US, it doesn’t show the taxes until you’re on the last page to book. It makes properties seem cheaper than they really are. Booking even in expensive countries like the UK can still be cheaper because it’s difficult to find something affordable and safe in the US. Some of these things may be difficult to change given how unfriendly the US is towards its own consumers, but I overall love using this app and hope they can do something to punish age discriminating businesses and help save us money when booking domestic.
Terrible customer service!
by And M not happy on 2021/07/02 17:39
Last year we had a trip planned in March, flying out 3 days after the pandemic started. All of our travel plans got canceled so naturally we had to cancel the hotel room we booked through your app. We were told we could not cancel and get a refund, but instead could inform them of when we planned to travel again so we can change the date/get a credit. Now that Iceland has opened back up (this is where we had our hotel at), we rebooked our trip and called Booking to get the credit for the room. We were told today that because we did not call them to change the dates prior to our original hotel booking (March 15, 2020), that our credit was no longer active and there is nothing they can do. They told us to call the hotel but when we did, they said Booking never gave them our money and that we have to resolve it with Booking. Basically you all expected us to magically know when we would travel again 3 days after the pandemic started so now we are out 3 days worth of a hotel. I’m extremely unhappy and cannot express to you enough that I will not be using Booking in the future!!! You have stolen our money and that’s all there is to it.
Great location but not what I expected.
by Yoi618 on 2020/09/25 17:58
Not what I expected for the price we paid. The hotel is in a great location but could use some upgrades and better housekeeping skills. The room was spacious but not as clean as it should be. The bathroom curtain was white with some gray stains which showed it had not been properly watched in a long time. The bathroom sink had some yellow stains in the corner and the toilet paper holder was falling off the wall. This one had a whole right next to it that was never patched up and the footboard needed some real good cleaning as they were gray instead of white. I spoke with the front desk about it and they sent the housekeeper to clean the room but everything I mentioned was still the same when we got back to the room. You could tell they switched the bedroom sheets, replaced the towels and vacuumed the floors but nothing else was done. This is the first time I experience anything like this in a hotel and it was a shamed. The food is also over priced. I was only there for two nights and didn’t want to make a big deal about the cleanliness of the room but unfortunately, I would not be staying here again.
Roadway Inn- North Miami on NW 167th St
by Nancy Broda on 2020/01/07 00:45
Absolutely the worst hotel experience I’ve ever had and I’m 62 and travel frequently. I was there 5 days... the police were there multiple times, vagrants were always around begging money, the elevator was broke down for 2 days, the halls reeked of pot, the room was filthy, we were moved 3 times because the toilet was not working, the carpet was filthy, there was black mold on the ceiling, the air conditioner rattled , the shower barely worked. I paid for my stay in advance so I was stuck. My daughter and her family stayed 2 days and left and found another hotel. Today when thankfully I checked out, the elevator was finally working, there were 6 guests with luggage on the elevator when the rear door opened and a housekeeper with a cart and vacuum forced her way on the elevator pinning my 11 year old grandson against the wall. We all tried to tell her it was too crowded, she pretended she didn’t understand English... I later heard her speaking fluent English. Ironically, I had to wait to get my cash deposit back while someone inspected the room. What a joke. The only reason I gave that dump 1 star was because it had a bed ( with stained linens ) and a roof.
HORRIBLE EXPERIENCE DO NOT STAY HERE!
by Jerryd180 on 2021/12/03 23:13
Run fast the other way!!! This hotel needs to close down and have a total rehab. I don’t mind older properties if they are kept up. This hotel has lots of deferred maintenance. We asked for a quite room. We were given a king room that faces Canal Street. First mistake! The road noise, vehicles honking, people screaming, sirens all day and night, and some dude on a megaphone for hours at a time preaching. This is definitely not a relaxing hotel. Once you wade past all the homeless people you finally get to the front doors. There was a security guard on call at night but he isn’t checking anyones id or proof you are staying here. Once we get to our room it was awful. The drapes are stained with brown spots all over them. The carpet is stained. There are ants crawling on the bed. The bed frame has iron pieces hanging out and my wife cut her shin. The bed cover is ripped to shreds. No blankets. The front desk does not answer the phone. The commode was broke. Mold in the shower. Air conditioning return vent is filthy. The positive are location within city and air conditioner works great. DO NOT WASTE YOUR MONEY ON THIS RUN DOWN HOTEL. For $900 for 3 nights, we were definitely ripped off.
Awful customer service And bad customer relations.
by Dabate074 on 2020/08/13 11:06
I’ve used boooking several times in the past without problems, until recently. It was my birthday and wanted to celebrate with my girlfriend. I went on the Booking app to find a Jacuzzi Suite and located one in their site at a Holiday in express and Suites. Drove over a hundred miles to this hotel that I reserved And got to hotel. Checked in and went up to room only to find their was no jacuzzi in room. Called front desk and was told that they didn’t have any rooms with jacuzzis, and that I would need to talk to manager in the morning. Talked to manager at checkout and was told that They are not going to refund me at all because it’s not their fault, it’s Bookings fault and I had to call them. Called booking and they said it’s not their fault either. So I guess it’s my fault that I was lied to and lured into a hotel for something I was promised and paid for but didn’t receive. Beware of Booking. Com as they will not stand behind anything, and don’t care a lot guest relations. Again I used them to book many times in the past and will not again and suggest for your sake you do not either.
Outstanding location and service
by Datjushappend on 2018/03/06 22:18
The room was large and appeared even more spacious with the tall ceilings. The view from our first floor room was amazing. Very large windows and remote control blinds made it all the better. The bathroom was up to date and clean. The bed slept well and I would rate it above above average. The addition of the included mini bar was a nice touch. They restock the wine, water, coke, diet Coke (Coke Light), Sprite, beer, and peanuts every evening. I never heard noise from the nieghboring rooms. The location was central enough to get around easily. It is only an eight minute walk with luggage to the central train station. The staff was welcoming and accommodating. I had but two complaints. First, the water in our shower and one of the double sinks in the room had a drainage problem. They backed up very quickly. The tub and other sink did not have the same issue. Overall, I would say the hotel was the best I've stayed at in Amsterdam.
Extended stay in Tampa Fl
by This is a Scam, and costly! on 2017/10/08 22:56
My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!
Savoia Johnson
by HARLEY TOOCUTT QUINN- JOHNSON on 2021/08/15 15:47
I love everything about this place and I LITERALLY MEAN EVERYTHING !☝️😫 from the beautiful clean fully loaded house to the breath taking ocean site ! Like you literally take 8 steps out the house and your feet is in the sand and the view and vibe is taking your pain and stress right away ! 🥺🙏♥️ I loved everything I slept so peacefully 🤦🏻‍♀️ and they even had items in the closet for the beach such as children toys 🧸 and beach layouts ! 🏖 I definitely will be renting again and definitely would give 6 stars ⭐️ if I CAN ! let’s not forget the $200 dollar deposit they gave me back literally I’m 24 hours 🙏 not 3-6 business days , (24 hours) ! Which was definitely appreciated because it help save me from coming out my pocket for extra expenses while I wait those few days so I really do appreciate and thank you guys SO MUCH I promise this was one of the best birthdays EVER 🥺☝️♥️🤲♥️🌎
My stay at the Drury Inn in Greenville
by Nicole2687$ on 2021/01/10 08:05
First off,I love the location specially if you don’t feel like driving long distances for the most convenient thing’s! It’s great restaurants near by, you have Walmart down the street. I had a king suite room! I love love the amount of space of the room! The room had a hallway from the front door to the bedroom it self. The bathroom,I kid you not you could have a party in the bathroom if you wanted too! You didn’t feel so closed in, in the bathroom you had more then enough room! The shower was bomb,It was a walk-in shower which I love! I love the location of my room, I loved being in the corner. Everyone was friendly, and very homey. Even with this pandemic going on, they was well organized. You didn’t hear no loud noise while trying to relax and sleep. The tv was very decent, had good channels. I was dere for four nights,I can’t wait to go back!
Gorgeous but out of the way
by Whereismare on 2018/03/31 12:52
It was not near or convenient to anything. When you look at the map you think “oh its in Jimbaran so it near...” as there are many great things worth seeing & experiencing here in Jimbaran or Uluwatu area but its quite far from anything due to the windy roads. You have to hire a car —no taxis available from here —and you are at the mercy of whatever they want to charge you, even to go 5 minutes down the road to the closest restaurant. I’d recommend stYing here for a night and enjoying a full day relaxing by the pool and taking in the views. The dinner at the restaurant is quite good and reasonably priced for the portions and quality. Then, after enjoying your time here, find another location for site-seeing the rest of Bali as this is not a convenient base for going on excursions, shopping, dining, etc. its gorgeous and inexpensive for what they offer—this makes it a great value, but its too far away to enjoy anything beyond this property itself.
Incredibly courteous and helpful staff and team along with great location
by itsmytime.jp on 2020/01/31 04:43
The Oakwood has really gone beyond my expectations. I was originally going to check in at the Marriot since my brother was getting a room there; but instead I decided to next door to the Oakwood and I was not disappointed. It was 15% savings with a studio room upgraded to a suite by the fantastic fellows at the front desk. The rooms are very clean and modern along with large fridge and full kitchen. Beds were very plush. The gym on the top floor was well rounded and fantastic along with the steam room. I did laps in there rooftop pool which was very clean. The hotel is connected to the mall and the shopping was also very good and convenient. There are about 6 restaurants you can choose from here and so far each one has been good. You will feel very welcomed and have everything you need and then some at the Oakwood.
Broadway 3BR Apartment
by ballard1955 on 2019/09/07 03:49
Oh my goodness! Where do I begin? We arrived around 6:30 pm, after a 10 minute drive from Boston Logan Airport to the charming area of Revere. The entry details sent to us by the hosts were perfect! Upon entering the building, we knew that we were in a special apartment. The apartment is exceptionally beautiful. Everything has been renovated to the highest caliber. The beds are all three like sleeping on clouds. Although, we were here only one night, prior to a flight to Newfoundland, we could have all spent a week. The restaurants in the area are great & so reasonably priced. We ate at Di’Parma, 2 blocks away. Fantastic fresh swordfish & risotto. Great house bottles of vino for $17 USD. Whenever I am back in Boston, this is where I will stay. I would give this 100 stars if possible. Thank you Erik & Linda for allowing us to stay in your beautiful apartment. 😃🥰
I wish i could give it no stars
by Ms. Mila on 2018/02/12 21:29
The rooms were dirty. Yes the floors were sticky in the hallway. The room was without light bulbs. One chair was so dirty. The housekeeping staff turned it over on the other side. However that side was dirty as . Not one time did the manager come to talk with me. We looked at 4 rooms and still had to stay in the first dirty room. The pool was cold. The housekeeping didn’t give us fresh sheets. They just made the bed. They didn’t bring fresh towels. We had to ask for them. Then when we asked they didn’t bring them and we had to call again. The walks in the room was peeling. The bathroom walls were cracked. One of the rooms I looked at the door to the room looked like it had been broken into. When the person came up to look at it they didn’t even say anything other then that’s not a hole. Then on the 2nd night there was a room with 20 kids in it. They kept running up and down the hallways being loud. Then they took over the pool. The breakfast was not fresh. I ended up drinking spoiled milk. I complained and all i was offered was $44 for my trouble. That’s not even enough. This hotel is not worth the money.
Friendly staff, great accommodations
by jblessike on 2021/01/02 22:41
From the beginning at checkout, to questions, to the restaurant staff... everyone was helpful, cheerful and happy! The rooms are a bit small, but we only rested and got ready in them so no worries. The beds and pillows are so comfortable and rooms were clean. The restaurant is currently only serving breakfast, the staff was attentive and pleasant. Could use a lot of upgrades, but was roomy and food was decent. (Not free). The Splashatorium was a good way for the kiddos to wind down. Not really big or much to do. It was just the one slide, pool, and hot tub.... like I said good way to wind down and chill. Make reservations for the splashatorium!!! We made reservations a week in advance do to my research and looking at reviews, otherwise I would not have known. We had no where to sit or put or things, I would recommend that the resort supply enough sitting for the amount of people reserved. All and all a pleasant stay.
Kind of pricy for what you get
by k_melnyk on 2017/11/14 02:17
This accommodation was more like a bed and breakfast (except without the breakfast) Beds were not comfortable. One, the hide-a-bed was a thin mattress and my son woke up with neck and shoulder pain. Queen bed was a mattress with memory foam on top. Wi-Fi worked only sometimes. Hot and stuffy in room but Xavier brought a fan which was helpful. Only one faucet worked on sink with lukewarm water and shower was not so great, but had nice hot water. Also, no fridge, microwave or anything. Parking was about 1/4 mile away and an extra $10-$15 a night. Xavier was very trustworthy and helpful and gave us good suggestions where to eat, etc.. (The reason for the 3stars otherwise I would give it Just 2 stars for comfort). He was also a good communicator and responded to texts and requests promptly. This place was close to the center and seemed to be safe enough with double locked doors. All in all I felt like we paid a lot for what we got compared to other places we stayed in MX though. Be prepared to pay for your stay in cash (pesos) too.
SCAM!
by Sweetbeats33 on 2021/10/09 19:58
Update: Customer service is useless. They don’t want or even try to help you because it’s not in their best interest. Their Deals are no better than Priceline etc. The travel credits you earn can never be used because there is no way to apply the reward on the app. I called a rep about an issue with the hotel I booked. They handled it worse than a 5 year old. I guess British/ European people are a bit odd. Why this woman said what she said is inexcusable and definitely not proper customer service. They will not help you if you need it. Try another hotel app. The app gives you errors when you try to claim you $50 rewards. I wonder if people ever get them and use them successfully. I find it really hard the people in Europe do not understand the English language. I think they purposely try to act confused to avoid taking any responsibility. These people are a complete waste of time I think even a five year old in the United States could offer more customer service and these people can. They are truly a waste of space in the customer service industry.
Great Showers!
by erwinmac on 2018/03/30 10:51
The hotel was near a new mall. The room was small but clean. We stayed for 13 days. On the 3rd day, a bottle of perfume was taken out of the room when they cleaned it. The front desk was notified and they said the cleaning crew knew nothing about it. Nothing else done about it. Use the room safe as the cleaning staff may not be trusted. The bottle of perfume was not high in value but still bothered my wife because something was taken out of the room. No manager came to talk to us in the next 10 days of our stay. Another thing, we received 2 card keys in the beginning of our stay. One cracked and did not work when trying to open the door. I alerted the front desk and they said they will replace it for 200 pesos as “all room cards are inventoried”. Such a valuable piece of plastic... We continued to stay there as we were already charged for the entire stay. Flip a coin when deciding on this hotel as they seem to be customer friendly until a problem arises. The only real plus were the showers.
Trying to play in VEGAs - not working for them
by mardigras13 on 2018/04/14 00:22
Ya. Umm. Find a new in house management and marketing team.... Front desk manager should not look like a peep show girl with a small silver bow in her side part unless at an adult only restort 🤔 Coming from Park City Utah and knowing what the resort is like there—— No COMPARISOn - never staying at this Las Vegas property again! I’m sure this is not the atmosphere you would like to use for carrying on such a reputable establishment As a guest——Know resort fees are better covered in properties in Las Vegas that have fresh drinking water service at the pool..... Serve room service with water included.... (not upon request) ..... When going GREEN - don’t place the offer on the desk and hard to see —— use a tent marketing strategy in the BATHRoOM——Oh and coffee in room makes most excited!! Not included??? —- !!! AND when the pool is closed in April, don’t use internet, fitness center (not used) or TOLL free calls be obliged to waive the resort fee when addressed in this situation.
Chic Royalton
by Dashpromlgyo on 2018/03/19 01:08
I checked in here on Friday and I hate every minute of it.I paid for a luxury room what I got was far from that my first room was room 5111. You can tell the room was hit hard during the flood it has mold everywhere. I requested to get moved because of the awful smell in the room and breathing was impossible. When I called to complain they just hung up the phone. The first room we had had fresh cut fruits and a bottle of wine nice presentation but we could not eat anything out of the moldy room we finally got moved to another room that was not luxury with two beds instead of a king bed. Spoke to a supervisor who gave us reservation to a Mediterranean restaurant which already came with our booking lol.. I have requested to be moved to the diamond room and offered to pay more the hotels has refused to grant this claiming they are all full as I sit by the pool and see empty rooms. I have never felt the need to write a review but this is the WORST hotel I have ever stayed in can’t wait to get home absolutely HATE IT unfortunately am here until Wednesday hopefully someone will make this right but I highly doubt it
Bad service and charges for cancellation that weren’t even booked within 24 hours
by dwazmin on 2021/04/08 04:21
First off me and my husband were told that we could use the military discount on the app but when it came to it nothing showed up to put in the military discount information so they lied about that and we were left with an over bearing price that was more than the original price the hotel website even offered then when we tried to cancel the reservation we assumed we wouldn’t be charged because it was barely even 10 minutes after booking even though they have a 24 hour policy on bookings, which we tried to get the charges waived there was difficulty to get into contact with the customer service manager because there needed to be a “third party” to speak to us on the app but they were saying that there was nothing that they could which already goes against their policy. So we ended up having to keep the reservation since we’re tight on budgets, terrible service and terrible app, don’t recommend if you’re on a budget!!!
Apartment Pavle
by etfloked on 2021/08/03 05:48
The apartment was nice and clean, and the hosts are wonderful and extremely helpful. It has almost everything you need for an extended stay. It is located right by the #4 bus that will take you to Old Town, if you don’t want to walk. I prefer walking. It’s within easy walking distance of two beaches, grocery stores, bakery, and some great restaurants (Taj Mahal was my favorite). The only reason I rated it less was for the value. I stayed 5 nights in Kotor Bay for $45 euros less than I stayed 2 nights at Pavle, and in Kotor I had a full living room, and a washer to wash my clothes. The apartment I had in Virpazar, Lake Skadar also had a washer, 2 BRs and a living room for less money. And when I stayed in Old Town Dubrovnik, I had a wonderful flat for far less money, so Pavle is overpriced comparatively. But again, the hosts are great, the apartment is very clean and the kitchen is equipped, and the location was good.
the BOOKING APP
by Dcaswell56 on 2020/07/19 15:40
I did find some cheap motels in Savannah Ga at the last minute, and they were very cheap. But is was so far from Tybee Island. We stayed at the Baymount Hotel on 2 Lee Blvd, Savannah Ga. the room was for Thursday-Saturday. We did get a good rate. That was the only thing good about it. The room was very clean but very small for a family of 5. The pool was dirty and warm. Almost like it was a heated pool. And I kept asking why it doesn’t look like it’s been chlorinated, but they finally cleaned the pool on our last day there. And we could finally see our feet in the pool. And on this Booking app. It said hot breakfast served every morning. But when we woke up to eat. There was only muffins, bananas and yogurt, and coffee. I asked tje concierge and she said that since the virus they don’t serve hot breakfast. I asked why that wasn’t labeled on the website. But she couldn’t answer me. So our stay was ok. But it wasn’t the best I’ve had.
Abosolutely fabulous!!!!!
by zeeSoto on 2018/08/11 19:06
We loved it. It was more than what we expected. The 2nd floor jumper/ trampoline was a extra for the kids. They wanted to sleep on it. The kitchen had everything we needed. The rooms were spacious and great!!! Bathrooms were nice. Plenty of towels. Plenty!!! Everything was roomy for two of us families. Access was easy and they were ready for us. The top pool was amazing!! It was so beautiful up there. It had a bathroom and even a grill!!! The architecture and design of the building and every detail was so impressive. It was close to circle k, gas, food and a police station. We felt safe and at home. I really would love to own one of these units. This will be our spot going forward whenever we visit Tulum. We have always loved Tulum and all it’s restaurants, shops and activities. It’s the place to be!!! Thank you so much to All the staff!!! We’ll miss you!!!
Reasonable for a last minute booking
by Tina Pastore on 2018/03/19 12:14
The B&B is located in a nice historic area. It is a bit too far from the station, especially because we could not find any taxi service in the city. There is no reception at the building and we didn’t receive the email by the time we got there, which was a bit confusing. But we managed to speak to the person in charge. The building looks nice and historic. The bedroom was a bit expensive for the type of furniture they have there. The bedroom furniture looks cheap and old. The bathroom was nice, but the shower box was poorly installed and didn’t work properly. They offered a breakfast, which was included in the price. But the breakfast was too basic and we had to order some sides to complement our meal. However, we were charged twice for the basic breakfast and the service was pretty disappointing. We did book our stay without researching at the very last minute. The B&B was a recommendation by a friend. But we expected a little more for the price we paid for the suite.
Very comfortable and clean!
by Joykiller69 on 2021/07/25 22:24
Our first day was absolutely amazing the employees that were working that they were very accommodating! The next day and the people above us were so loud they kept my baby up all night crying. The next day they had to guests up to 25 people drinking and partying till two in the morning right outside of her window!! we were not compensated for our night. We were compensated for the night before but it was a horrible!! the employee that was working that night did not give a care at all….He was kind of acting like he was part of the party! However there are Many other good employee that made the stay better…I did feel that with our overall experience we should’ve got a room compensated! The guests are the reason why our stay was so bad which is unfortunate because it it has been a great vacation!
Worst experience ever!!!
by Kay Soth on 2018/01/01 19:36
DO NOT STAY HERE! Me and my girlfriend we’re both woman and a couple booked a room here for New Year’s Eve. We thought we would have a decent room in the back with privacy and some peace. Wrong, in as less than 1 hour we received a disturbing note on my car windshield. You can see for yourself in my photos. We felt very uncomfortable and threaten someone at the motel is watching over us. We called the front desk to informed them what’s going on and requested for him to escort us to the car we felt unsafe at the moment. He took nearly 30 minutes. And so we decided to reach out to the cops to have them escort us out the motel in a safely manner. But the cops never showed up of course it was New Year’s Eve. The front desk attendant end up showing up later and we decided to get a refund back it was unpleasant. Cigarette hole inside the comforter, the vent was off the ceiling in the restroom, a cloth towel was hung on the shower curtain/rod used, and red stain on the side table. It may be cheaper to stay for a Motel 6 but this one was the worst one I ever stay please do not book this place!!!
Checkout doesn’t work - 500 exceptions
by JuliaVish on 2021/10/06 14:25
The app hasn’t worked for anyone in our group for weeks now, ever since we landed in the UK. Every time we try to checkout the app returns a 500 exception at the last stage. Not sure if your revenue dropped to 0, as it doesn’t work on any of our accounts. But this is plain embarrassing. You should have really noticed your bugs by now. Ended up using alternative services and booking directly with the hotels all month. ******************************** In response to the developer - of course I tried to uninstall, and checkout doesn’t work on any of our phones - not just for me. Did some QA to make it work - and it seems that checkout doesn’t work for US clients in the UK without turning on VPN. Maybe you have some bug with payments details. You should look into it as no one in our group is able to use the app anymore since we came to the UK - so you’re losing thousands of $. And most people aren’t technical so they won’t figure out they need to turn on vpn or even know what that means!
Horrible misrepresentation
by Bertolomus Maximus on 2021/09/02 21:59
Deleted this Ap and will never do business with them or their partners. But if I may digress, I’ve used booking for the majority of my travels and with great success. Had a family member pass recently and set a booking for San Francisco for Sept 3. I made the reservation on 8/24. Booking stated in the reservation that my card would not be charged and only a hold would be placed as I could pay upon arrival. Low and behold I was charged on 8/28 for the full amount. No worries as we anticipated making the trip. Then we are stricken with covid on the 30th. Go into the booking ap to cancel and they say you’ve already been charged and the cancellation charge is the full amount. But wait I’m sure it said I had 24 hours to cancel with no fees? Nope. I sent and email to ask to reverse the charge and all of a sudden they have no control I have to call the property. Guess what…. I put it on a credit card, cancel the charge, erase the ap, put booking on blast for their deceitful misrepresentation and move on with my life. BUYER BEWARE OF THIS AP.
Nice place but needs some updating
by Bob & Becki on 2020/02/22 08:17
The customer service is the best. They treat you like royalty. That being said, the place needs some updating. They tile in the shower is cute but shower curtain didn’t go with th decor. The floors are sold and need to be replaced. The furniture in the room and lobby is very dirty and outdated. The pictures that are on the website are not true to the hotel. Hated the art work in our room. It looked like graffiti so we took it down during our stay and it made the room more acceptable. It was very noisy. We had a balcony and you can hear the rain and people taking and the wind. The halls were noisy and you can hear everything so not a lot of privacy. No elevator with so you have to walk those stairs! But absolutely loved the rooftop. Had a small pool and lounge chairs that we took advantage while there because beach is hard to get to in Old San Juan.
Perfect for what we wanted!
by magnetos mom on 2020/07/08 15:44
There’s two rooms with a pull out couch and a full kitchen. Pots, and pans. Silverware etc. nice big king bed. Comfortable newer mattress. Nice bedding. I personally watched as the maid brought fresh comforters to the downstairs unit, so it’s all fresh. Everything works. A couple minutes walk to the beach. If you want beachfront you may want to contact to be sure. Everything is nice and quiet, and clean. Since Covid-19 you need to have a mash on in stores, and some restaurants you have to wear one to the table. Don’t let this scare you off! Avon cottages offers a nice place at an affordable price. The beach is amazing down here!! Definitely two thumbs up!! If I had an extra arm the thumb would be up! Definitely coming back here!! Next time I want beachfront though I have a bad back, and can’t walk far.
Memorable Stay
by Professor Pickle on 2017/12/25 13:15
I spent 4 nights at the Rocabella Santorini Resort. Simply stated, it was an excellent experience. Upon arriving at the hotel, I was presented with a welcome drink and informed that I was upgraded to a nicer suite. The room was perfect, large, and had all the amenities that I could ask for. My room faced the Caldera, which made for beautiful views. The highlight of my trip was twofold. First, the restaurant served very tasty food and the service was beyond excellent. Second, the waiter at the restaurant, Vlad, made my stay most memorable. In the 5 days that I stayed at the Rocabella, I developed a friendship with Vlad. During his time off, he showed me around the island and knowing my love for hiking, hiked with me to the town of Oia introducing me to some of his friends. As I was traveling alone, having Vlad there made my trip most enjoyable. Thank you Vlad and thank you Rocabella! I will be back with my wife.
Three stars
by Curly Grrl on 2019/07/09 21:28
When I initially got the app (about 6 years ago) I was very pleased with the recommendations and found that the reviews and ratings were quite accurate. I was also happy with how easy the app was to use. Notice I said WAS. Now, not so much. For some reason, I am unable to do a general city search; it wants to only search for what is closest to me. Most importantly, many user reviews of properties state peoples personal experiences and not specific to the amenities, facilities, staff and services. And I suspect someone has been editing out the negative comments. We stayed at a property three years ago with a high star rating and glowing reviews, but when we got there, it was a run down motel 50 yards from a freeway. They required a $200 deposit - even with a credit card, worn out carpeting, an AC unit that had to be beaten before it would cough out coolish air, if it blew any air at all, no hot water and spotty wi-fi. I have been reading reviews online and comparing those to reviews on Booking and they are not even close: 2 weeks ago people have began complaining about bedbugs and roaches at one property, while no mention of such nastiness is made on Booking where the reviews are still all positive. I will try the update and see if that fixes the functionality of the app and continue researching online reviews/ratings.
So beyond upset with this company
by 121295cort on 2021/11/20 21:16
I have booked multiple hotel stays with this app. I was fraudulently charged for a day I did not stay due to the hotel being a literal health hazard which I had to contact the health department about. Even though I have hand written proof and video evidence that I did not stay at the hotel the booking company now after 2 months (was even assured the app would refund me if hits didn’t) I am told they will give me a $29 credit towards another hotel stay. The booking company has led me along for 2 months only to them tell me that because the hotel won’t agree to it (even though I have written and video evidence that they assured me I wasn’t being charged for not staying) they will not protect me,a loyal customer. The hotel is still able to book through them . I guess why protect your loyal customer when you the rich thief . I have now had to report the fraud to my bank which I could have done 2 months ago if this company didn’t lie and lead me along so long . Absolutely awful.
Amazing Hostel 10/10 ✔️
by XSKIESX on 2021/10/09 12:28
Carob Hostel Carob Hostel is amazing!!! 10/10 from me. The vibe is FRIENDLY, WELCOMING AND HOSPITABLE. I was in Jordan for about 3 days and wanted to see Petra. Firas put together a tour for me to get the most out of my time in Jordan and it was amazing. I got to visit Wadi Rum, Petra, Aqaba and the Dead Sea. I got to see more way more tourist sites than I could have originally planned, and I couldn’t be more happy. The bathrooms, showers and bedrooms are clean and well divided. The outdoor space is very comfortable and with an amazing view to the city in the front. The overall the ambience is very relaxed, calm and comfortable; therefore very fitting for either younger or older people. The owners of the hostel are Ahmad and Firas. If you get to meet either of them you will feel like you have known them for years just by chatting with them for a few minutes very welcoming. I’ll come back to visit real soon and I would of course book with Carob Hostel. I would recommend this location to my friends and family. If you are coming to Jordan make sure you stay here and book tours with them you will not regret it. (Tips book the JordanPass and you will save a lot since the visa is included in the pass). Ahmad and Firas Thank You 👍🏽💯
Le voyage splendide!
by Marlin-Pierre on 2017/11/21 19:24
My fiancée and I flew away and was booked in Montréal for a one week get away. There were many amazing places to dine coming from the gem of hospitality in the South - Charleston, SC. There were so many great and diverse ethnicities to dine. We stayed above a grocery store on Sainte-Catherine Street that had all of the amenities one could ask. We ate at ‘Cacou 70’ Rue Sainte-Catherine where we stayed for breakfast, Mediterranean Tabouli at a grocery store for lunch and Israeli, Latin, Greek, Asian and of course, French food for dinner. We were two foodies in a nirvana metropolis. We found ourselves eating at Cacao 70 several times due to their many options. We never ate the same options twice, as we sampled bites from each other’s order. We also went on a hot air balloon and hit the spa ‘Sibéria’, and bought many postcards and trinkets to seal our memory. I proposed to my fiancée while in Québec and look forward to future travels with her. Viva Montréal!
Staycation
by Jovialkim on 2021/04/29 04:10
Hotel was really nice wanted rooms together which came with a bed change but overall was clean and nice room was cleaned daily. Enjoyed the view of the ocean the pool the beach. Davian was our pool area guy and he knew his stuff made sure we kept up with the lunch time and went to get what we wanted in time so we had no wait and fed us nonstop drinks. He even knew the things my little niece liked and would pre-order for her. He really went above and beyond and I really like that! Wide selection of breakfast although some of the servers were stingy hey I love my food and one of them wasn’t very pleasant with my brother so I would have to go back there to get his plate. However food was really well cooked and flavorful. Enjoyed a few night shows and dinning, really loved the Italian restaurant.
Don’t use Booking
by Robert G3 on 2021/06/19 20:09
Don’t use booking. They are middle men who only collect fees and don’t help with anything else. If you can’t reach the property booking won’t help. If the property won’t call or email you back, booking still won’t help. Waiting on a refund booking won’t help. I’ve contacted the property multiple times and I get no response from them. Also don’t book or stay at Downtown 24 Concierge. I’ve been contacting them for over a week and they don’t respond to messages and never return phone calls. Like I said, booking won’t help. Use at your own risk. Update to the developer response. I’ve already contacted customer service and was lied to by Javey if that’s even his real name. I still haven’t heard back from you all or the property. I’m still out of $293 that I’m being scammed out of by you and the aforementioned property. It’s been 16 days since I cancelled my reservation and I still haven’t received my refund. So try again with your nonsense. If you can’t get me my refund to respond to these reviews.
Mr.
by Rick Weic on 2018/04/26 17:30
The staff is so helpful and understanding. I had read all the reviews about the king size handicapped room on the 2nd floor next to the elevator. That is the room we have. For us, it’s not too loud, but we are here in late April. I do wish like others have said that it had a view of anything other than a wall. But it is what it is. I’m much more into the comfort of the room. Our room is clean, although, they do skimp on the toilet paper. I shall have to request more. We don’t use the amenities that the hotel offers. We don’t swim or go to a gym. We also don’t have have young children of any age. We have come to Reno to watch grass and trees grow somewhere. Anything other we say would be unfair because we have just spent our 1st night here. I don’t expect anything to happen negatively here that can’t be fixed.
Super simple to use, but one suggestion for app devs
by eramsay10 on 2019/03/07 19:34
Downloaded for US cross country road trip. Used everyday so far, now going on day 7. Very easy to search, read reviews by category, apply filters for specific needs (pet friendly, free cancellation, etc) and book. Saves billing info for easy reservations across pretty much all hotel/motel chains. Super simple to use. One suggestion, if Bookings had its own rewards program, it would likely gain more market share as many of the chains have their own rewards programs that incentivize using their app instead. For budget travelers like me, Bookings is easier to use in finding the cheapest deals across chains, so having an umbrella “rewards” or points system through Bookings that could apply to all stays regardless of the hotel chain would be awesome.
Read before you book! Your trip depends on it!!!
by Davids8126 on 2018/03/13 16:19
You get what you pay for... the first room I had because I did ask for a new room had a cracked and pealing ceiling, dark, and the furniture was so old and rocky, like a table that needed adjustments, the phone had some sort of interference that projected a high pitched screeching noise and rocky. That room needed a complete make over. So I get my new room in the “new” tower... the carpets getting there needed to be stretched like a low budget carpet company put them in. As you get off the elevator to the 22nd floor it smelled like sewage every day I was there which is gross. By the way so does the pool area that was half open. The bathroom in this new room is missing finishing touches the alarm clock is out of the 90s and the phone didn’t work in this room either. I won’t ever go back unless I go a nice free room to change my thinking... Which is why the saying “you get what you pay for” is true in this case. I would have rather payed the extra $200 and stayed in the Aria like I did last time and been a lot happier.
Modern and quiet
by Suzan t on 2018/01/08 07:39
We spent a week here and mostly just to rest it was quiet even know they're doing construction across the street and the room was nice and dark for sleeping on the air conditioning worked extremely well maybe too well. Staff is very accommodating and kind- You're within a five minute walk of the Times Square mall which is a great place to go for food on the lower level. also if you want to cross over where the monorail is a few blocks up there's a night Street market with tons of food and also the fancier Fahrenheit 88 mall and promenade. Personally I like the hotel but the street that it was on was off the beaten path and it could be a little scary for women traveling alone I would not recommend it. However I was always with my husband and never felt unsafe at any time. they have some fun theme rooms like the Beatles room in Marilyn Monroe room or the Elvis Presley room we actually stayed in the Beatles room for the first night and it was adorable. Breakfast was included but I'm not much of a breakfast person so I only saw one time and it was limited. Our favorite place was as you approach the Fahrenheit 88 mall there are some Japanese and Chinese letterings we found it on the last night and it's a massive food court with everything from Japan or Hong Kong. He was a nice stay and the price was right.
LOVED IT
by Cupahtea&Nesquick on 2018/06/16 03:41
I must say my Husband and I checked in for 2 nights we watched the fireworks Father’s Day weekend it was beautiful I will be back I would never check in the Days inn again with there nasty slippery floors I like carpet the microwave wouldn’t even reach the socket at the days inn plus they tried to film flam us and said the towels was missing who on earth would steal dirty towels the supervisor fired the guy who lied and gave us our $100 deposit back I called the police got a report I was hurt to the pit of my stomach you don’t lie on me and my Husband we have plenty of money to travel with and if I was a thief why would I take dirty towels and not the iron or the blow dryer pillows and ironing board they was looking for an excuse to keep our deposit and it didn’t WORK I’m fine Hear at the Super 8 its way much COMFORTABLE BLESS THE OWNER WHO RENOVATED THIS HOTEL YOU'VE DONE AN AMAZING JOB MR&MRS JOHNSON
Love it ! Highly recommend
by tiantiangao on 2018/09/05 13:30
It was lovely to live there ! We arrived a little bit late , but the boss was so nice , even it’s late, he introduced us where the swimming pool and the kitchen and where we could have breakfast! He’s so nice ! And after we slept, we reminded that we need to get up early next morning so we can leave for the Xcaret Park early, but we have no idea where to take the bus and everything, so we have to wake him up , he’s so patient and helpful , and even helped us search for the bus routines so we could know when we can catch the latest bus back home ! Totally nice experience stay with them ! And the other day , his wife is also sooo nice ,cook us the breakfast and call the taxi for us . Highly recommend stay with them if you need to stay in Cancun! Lovely place and friendly host!
Better communication with the hotels/motels
by nancymerisa on 2020/03/04 05:07
Booked online but decided to pay at the hotel but I put my information/ CC info to reserve my spot only to show up and THEY GAVE MY ROOM AWAY. Because of some technicality even though I had called in advanced to let them know we were running late. This is something they could work on is the communication so people aren’t left stranded with nowhere to sleep! Next night I booked online but this time I payed online to make sure We had a place to sleep after a long day of driving. I call the hotel to confirm and they said I had to pay in the establishment, but I told them I had already payed ? So I ended calling customer service and they helped me thru the process! Only reason for 4 stars is because of the customer service representatives!!! You guys are awesome
411 a 62 st
by covidcorona20 on 2020/06/03 21:05
Overall appearance of the room was clean and quiet. The street is a little busy but is expected this time of the year. The queen size bed is very uncomfortable.. with multiple areas that have dips with springs poking you making it impossible to get a good nights rest. It is not a ocean view room - which was one of the things we were looking forward to was the fact that it said ocean view. The walk to the beach is pretty far and wouldn’t recommend it when it’s hot out. Beware when it rains because of landing water and there really isn’t a place for your pet to go to the bathroom. Be sure to bring trash bags, dish detergent and a extra fan because the AC unit is not equipped to cool the space when temps are above 80. The bathroom door must be left opened or your literally sweat to death just washing your hands due to the heat that comes in through the sky light.
Bed bugs
by Ecccckcoo on 2018/05/24 22:32
I have stayed in dozens of hotels. This is the first time I ever encounter bed bugs. It was literally on the bed crawling around. We called the front desk repeatedly to get the person working to come. They didn’t answer so we grabbed our things and told her there was a bug in our room. She asked if it was a stink bug, I said no and asked if she would come to the room. She went into the room and saw it immediately. She apologized and said she would move us. We were about to leave the room when she turned back and said let me get it before it spreads. We then went to the front desk where she was bombarded by phone calls and proceeded to say she would move us. While she was on the phone we talked to each other and decided no way. We told her we didn’t want that we wanted a refund because we have children in our home. She then asked if we wanted one of the new unused rooms. We repeated no and she said we would get a refund once we spoke to the manager the next day. It’s been five days and no call back.
Rating Trends
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Current Version (31.2)
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App name
Booking.com: Hotels & Travel
Description
Download the highest-rated travel app to join thousands of people finding deals on hotels, motels, and vacation homes. Find a stay for your vacation, weekend getaway, or business trip – anywhere in the world! Search for hotels, motels, and vacation homes • 27 million hotels, vacation rentals, homes, apartments, and other unique places to stay • Search by city, attraction, landmark, or hotel name with just one tap • Filter by price, review score, amenities, and other things important to you • Find your stay last-minute or book it far in advance Find a great travel deal • Daily deals for every budget • Free cancellation on most rooms • Browse over 135 million verified guest reviews Manage your booking on the go • Get paperless confirmation • Make changes wherever, whenever • 24/7 customer service in more than 40 languages • Contact your host, view check-in times, and write reviews • No booking or credit card fees
Booking.com user friendly
by AmberRN2 on 2021/12/07 04:50
I love using this site for all my travel reservations! It is very user friendly, they send me helpful reminders and keep up with all my bookings and cancellations. They have thought of everything!
Nahibit Valadez
by gngnfongofjf on 2021/12/06 23:49
Very good place, and Rick is the best and friendly staff member!! Cleaning is also good.
Easy
by lmkoiuythjjjk on 2021/12/06 17:49
Easy to use and great deals. I use it all the time.
Fantastic!
by JJS005 on 2021/12/06 15:43
Easy to book! Everything was fantastic!
Super indico o Booking
by Roso Marques on 2021/12/06 15:19
Sempre sou bem atendida e tudo da certo através do app. Super recomendo e parabenizo. Grata!
Booking.com
by sweetzashley on 2021/12/06 13:25
I love it
Worst costumer service ever
by teaguek on 2021/12/06 13:03
I should be receiving a full refund it shouldn’t take this long to receive the refund for a room I canceled for Covid reason and it’s been 4 months to even hear from the hotel and for that’s matter booking.com when I canceled the reservation the same day this is the worst costumer service ever
Adorable apartment in the heart of Miami
by hild r cruz on 2021/12/06 11:31
Terrible place. Should be taken out of Booking.com. The place is unsafe and is nothing adorable. Very scary place. Will never stay there. Still waiting for my deposit. The water on the sink doesn’t go down. The towels had bleach stains. The place smells bad and the internet and tv didn’t work.
The best site
by SanRhi on 2021/12/06 07:43
I started using booking for several years now. The last 6 months we’ve using it more frequently to visit my daughter in college. Great prices, easy to use. I had to do an emeritus cancellation once and they were very helpful. I definitely recommend using Booking.com
User friendly
by Jad s c on 2021/12/06 05:28
Love the app, very easy and convenient to use.
Planning my 2 month trip to Equador, Panama, and Costa Rica
by hhfhgf7hfruf on 2021/12/05 19:20
Using booking.com with free cancellation has allowed me to plan and reroute myself. Such an easy app to use. 5 stars.
Easy to use APP
by gregg- FL on 2021/12/05 17:22
Always easy and quick ...using phone also get additional discounts, love Booking.com
Awesome customer service
by chrystal chaichana on 2021/12/05 17:12
Easy checkin rooms were nice and clean the front desk fast efficient, friendly will stay again soon!!
نطبيق مميز
by dimond2020 on 2021/12/05 14:44
اغلب حجوزاتي عليه التجاوب مع العميل جدا عالي
Exceptional
by kaltenz on 2021/12/05 14:28
I’ve stayed here twice. The property is ideally located near all the major places in Bangalore. Mr Chandra is a kind and very helpful person. He alone made my stay warm and secure.
سس
by طيري ي هرجه on 2021/12/05 13:32
جميل
Thanks for all staff in Radisson blue sisli ,
by AA_Is on 2021/12/05 12:24
Verygood hotel radisson blu sisli Especially the staffif reception and the staff of resturant very nice and thier serivses is so good
Customer Support
by SMSDXB on 2021/12/05 10:49
Trying calling their customer support when you have to make changes. They either want you to contact the property yourself. They just send a message to the property and the next follow up May be 24 hours later. If your request is time critical just forget it. I get a response from them 4 days after I had left the property.
An app that is there for you
by Pysbluestar on 2021/12/05 09:59
I like the ease of this app and Love the discount it gives when you use it repeatedly. Chatted within seconds with an agent and got a clear answer without being cut short. Highly recommend this app. Only once have I not been able to find the room i wanted in the app, so I went to the Booking.com website an discovered the room i was looking for was actually there .
Thank you…
by SamiMacan on 2021/12/05 05:51
You are GREAT…!👏
Very very nice place to stay
by Altanta stay on 2021/12/05 02:59
I was very pleased with my stay at this location they was very nice left snacks for us 2 eat make sure we was very comfortable and had everything we needed call to check up on us I will advise they location for others to stay
Very nice app I love it
by mrsmoye49 on 2021/12/05 00:47
I been on this app for years I get a lot discount and all..
La mejor app
by tatis1008 on 2021/12/05 00:02
Para buscar hoteles sin duda es esta
Amazing
by Vero moda30 on 2021/12/04 22:42
This place is amazing. Simply beautiful and clean. I just got here and I’m already liking it. Happy 😀😀😀
ممتاز
by آمال عظيمة on 2021/12/04 22:13
موقع ممتاز ينقصه اضافه خدمه الطيران وشكرا
What a Joke
by Yeas yeas on 2021/12/04 20:52
I made and paid for a reservation through booking. Got to the CORRECT hotel in the CORRECT day and they never sent the reservation for the rooms to the hotel. And no I have to wait something up towards 12 WEEKS before I can get my refund. It’s ridiculous.
Best price
by kambizef on 2021/12/04 19:45
Good
Easy to use
by insulation sales on 2021/12/04 14:08
It only takes a couple minutes to book hotel stay. I usually find nice hotels priced decent. Just look at the scoring that fellow hotel guest leave.
Best Bookings!
by BellaKeat on 2021/12/04 11:37
This is by far the best app/site to use when traveling! I have to stay in ADA Accessible rooms and this app is the easiest to use and always makes it hassle free when changing dates. Love this app!
abha
by شكرًا ع البرنامج on 2021/12/04 10:00
من اجمل وافضل التطبيقات لحجز الفنادق والشقق في جميع انحاء العالم ومصداقية وتحمل مسؤولية كاملة
برنامج غني عن التعريف
by Waleed-2010/2011 on 2021/12/04 09:05
يختصر عليك امور كثيره
Terrible site
by therealmattyice88 on 2021/12/04 08:39
Will pay someone 100$ if they can find a contact number in Under 5 mins
喜欢
by 群群的咪咪 on 2021/12/04 03:59
非常喜欢,出门必定先看一下这个APP,带给我们很多信息。
Must use app
by meganbrooke22 on 2021/12/04 02:42
Everytime I book a hotel through booking I get amazing hotels for an amazing price!! This is the only app I use to book with!!!
HORRIBLE EXPERIENCE DO NOT STAY HERE!
by Jerryd180 on 2021/12/03 23:13
Run fast the other way!!! This hotel needs to close down and have a total rehab. I don’t mind older properties if they are kept up. This hotel has lots of deferred maintenance. We asked for a quite room. We were given a king room that faces Canal Street. First mistake! The road noise, vehicles honking, people screaming, sirens all day and night, and some dude on a megaphone for hours at a time preaching. This is definitely not a relaxing hotel. Once you wade past all the homeless people you finally get to the front doors. There was a security guard on call at night but he isn’t checking anyones id or proof you are staying here. Once we get to our room it was awful. The drapes are stained with brown spots all over them. The carpet is stained. There are ants crawling on the bed. The bed frame has iron pieces hanging out and my wife cut her shin. The bed cover is ripped to shreds. No blankets. The front desk does not answer the phone. The commode was broke. Mold in the shower. Air conditioning return vent is filthy. The positive are location within city and air conditioner works great. DO NOT WASTE YOUR MONEY ON THIS RUN DOWN HOTEL. For $900 for 3 nights, we were definitely ripped off.
.
by MOHD ATIAH on 2021/12/03 22:22
👍🏻
I use booking every time!
by MarissaSmilesAtLife on 2021/12/03 18:42
They always have the best deals, the best amenities, plenty of reviews, and the easiest ways search for exactly what you’re looking for.
Always an A++++
by Shellzam on 2021/12/03 17:09
Love staying at the olive tree because the rooms are always perfectly accommodating and flexible to extend our stay when needed. We enjoy the privacy the staff gives us and the cleanliness of the rooms. Will definitely be back on our next business trip!
Used App All over the World!
by Luv2bhapi2 on 2021/12/03 15:02
My partner and I have now used Booking.com all over the US and all throughout Europe and it has been great! Easy access through the app to competitive prices to the best hotels in the world; and even at a moment’s notice! Sometimes when we are on the go we haven’t made a reservation and Booking.com comes through for us with a great place to stay, regardless of where our adventures have taken us! The perfect traveling companion, don’t leave home without it! Thank you and be well! Sandy and John
SureStay best western Albany ny
by ann n b528 on 2021/12/03 14:34
This is the best place to stay! Property owners are so accommodating, the shuttle is always there when u call from the airport no matter the time. The rooms are clean and the rate is so reasonable. I always stayed at the Desmond until a bad shuttle experience and I decided to try here. It’s wonderful. I Left my car for 11 days and it was perfectly safe. I’m not staying anywhere else when I fly out of Albany. Plus it’s right on Wolf road.
Hotel
by mrrneal on 2021/12/03 14:00
Very easy to book a hotel room. Will use this from now on.
Never Again
by Fun$$$1000000 on 2021/12/03 13:57
Never Again I have used Booking.com for hotel rooms and have lucked out. This past time I used Booking.com for an accommodation described as a combination of private and shared area set up. I will only use Booking.com plans if they are hotel affiliated. I ended up not staying at the house because when we checked it out, it was a bedroom, no master bath. The bath was next to the bedroom with a completely separate door open to the shared area where the host actually lived. After the nation announced an increase in covid in late 2021 summer, I was worried about staying there. Booking.com or the host did not allow us, senior citizens, to cancel with a refund. It was a waste of our money. My message is: let the buyer beware.
Easy to use & Good deals
by 120489 on 2021/12/03 03:32
Booking.com is super user friendly, easy to navigate, and I always find good deals.
Stay away
by KFerg107 on 2021/12/03 03:04
This site will not assist with changing or modifying reservations. Deal with the hotel instead of 3rd party companies.
Boy do they treat you poorly
by stacy rhodes on 2021/12/03 01:00
BOOKINGS..COM is the worst travel booking site and company I have ever dealt with. I have been trying to resolve a travel booking disaster caused by Rwanda Air & Booking.Com & Kenya Air since Oct. 4th. DO NOT BOOK w/ BOOKINGS.Com I spent 5+ HOURS on the phone just today trying to get them to cancel/refund a ticket we purchased that their airline provider changed causing a misconnection … us needing to now purchase visa x2, hotel, Covid test x2 since their change would require us to stay in Kigali and then we would only spend 2 days in country versus 5 days. I talked to 10-12 people today at BOOKINGS was transferred 4+ times, hung up twice told to call the airline … so I did 3x, finally told airline cancellation policy …… Frustrating & will NEVER use Bookings.com ever again
شكر وتقدير
by لجين السديس on 2021/12/02 23:00
كانت إقامة سعيدة جداً ورحلة ممتعة في سويس المقام وراضية عن أداء الجميع حيث أن الموظفين كلهم بدون إستثناء يسعون لخدمة الجميع وشكري وتقديري لأستاذ /عبدالمجيد يتفانى بخدمة الجميع بحكمة ورزانة وأ. طلال بطلته المبهجة والمشرقة جعل الله كل أيامهم فرح وسعادة
Abuhamza
by Thaer altkrety on 2021/12/02 19:49
التطبيق رائع وسهل الاستخدام ويوفر الوقت
The best for me
by drtionverv on 2021/12/02 18:02
I like Booking. I don't use anything else because it is so easy. Log in automatically from my icon and search for places and room. There may be other sites but for me this is the quickest/easiest. I once saved a dollar using Expedia...but sticking with Booking I now get 5% discount.
Cancelation bug can cost a lot of money
by AlexUclaSurf on 2021/12/02 15:09
More than once I have canceled a reservation on the mobile app but the reservation never cancels with the hotel… I called customer service spent more than an hour on the phone spoke with the supervisor who told me they Could not do anything to help me! Very frustrating suggest using another app!
Me encanta
by 415Master on 2021/12/02 05:59
Me gusta el app porque encuentro buenas ofertas.
A great place for vacation
by DHPtravels on 2021/12/02 03:29
This was our second time visiting and we had 2 or more units!! The clubhouse is really nice, the outdoor and indoor was very clean!! The staff was helpful and many things for kids to do. I loved that our townhouse had bikes, sitting right on the lake was so nice!! The beds were comfortable, when you called with any issues someone came right out with in an hour as promised. I think the trash should be picked up every day, the cans are located under the steps going to front door so FLIES WAS A PAIN!!! That space needs to be redesigned🤷🏽‍♀️ The living room furniture is REALLY in need of updating!!! Great location to get to beaches in 30 minutes!!! We will go again!!!
Thank you Booking.Com
by tlc4teri on 2021/12/01 22:12
I just received a message from booking.com regarding a stay we had in Macon GA on our vacation. The stay was interrupted by a fire alarm going off at 2:00am. Sitting in our car to warm up until we got the okay to re-enter. Things like that happen, so okay I will try to get back to sleep. Well not happening so I’ll watch TV. Nope, the cable is out. Sitting wide awake until dawn. Now this is really petty but I was looking forward to my morning coffee with half & half ( a must for me!). Nope, out of half & half! Very bad start to my day! 😢😂. Today, back home, I get a message from booking.com that our stay was cancelled and charge was$0! Sweet justice! Thank you booking.com!!
Simple booking!
by Duffarino on 2021/12/01 20:54
Easy experience. All the rooms and rates were listed and I completed the booking in under two minutes. Would use it again for sure
Best app ever 🌟
by Rosa sanchess on 2021/12/01 11:42
⭐️⭐️⭐️⭐️⭐️
Very nice
by Fehseavon on 2021/12/01 03:20
Amazing
Linda.
by 40 cans on 2021/12/01 03:02
Booking.com is the best. They can find cheap rooms. Thank you all for your service
Top notch
by WestBurns on 2021/11/30 23:07
Great app easy to use
Reservation not confirmed
by Źrzx on 2021/11/30 22:59
I made a reservation to stay at Mammoth Lakes over the holidays. I confirmed the reservation and even reserved a confirmation email from bookings.com. I've been left town only to fine after I return that the reservation was canceled because a second email was sent to me requiring signing of the contract. There was nothing during the initial booking that said that I needed toSign an additional contract. I prefer to make reservations and have a completed on the spot. Using this app will be a last resort.
Best staff ever!
by Clangway on 2021/11/30 21:55
The management & hotel staff were incredible. The breakfast included is what sold me but it’s the staff that will have me coming back.
جيد جدا
by sli moussa on 2021/11/30 19:21
شكرا بوكنغ
Comfortable!
by hifi777 on 2021/11/30 14:39
Great service and clean up to date room! It was snowing and I had wonderful assistance getting my luggage into the room with the help of a lovely and strong assistant.
ممتاز
by ملك علام on 2021/11/30 10:13
يفك ازمة وعروضهم مرة جميلة شكراً بوكنق
Easy to use
by Hamad_saad on 2021/11/30 07:13
It is the best and clearest hotel app ever
Use Booking.com frequently
by Bobbiegail on 2021/11/30 06:28
Taking teens on a birthday trip to Seattle. School schedule required attendance at orientation right in middle of trip, so had to cancel. Easy and free. Thank you booking.com
Great stay
by Eliixxa on 2021/11/30 03:32
Nice rooms, super comfortable beds, clean rooms and the lady’s that clean are super nice! Hospitable and fast service! Our reservation included breakfast the only thing we didn’t like was the waiter that took care of us was really pushy when we ordered our breakfast! I said what I wanted that was at the menu and he kept trying to make us change our order! Other than that a great place to stay. Top of the line wifi and super nice views with electrical curtain.
Simplicity and Cost
by Hector B on 2021/11/30 02:35
I have had this app for about two years now and I can honestly say I am very happy with simple use and also the great prices! Ive only experienced maybe like one time when another app or straight from hotel was a bit cheaper than Booking.com. I like how it gives you options and breakdowns of your future bookings. The free cancellation is the best! Only had to use it once. No haste whatsoever. I really like this app and I will continue to use it for my future trips! I recommend this app! Thanks Booking.com! Keep it up and never disappoint!
Easy & quick booking
by ClarenceWest on 2021/11/30 02:31
Booking info is clear and easy to use. It gives positive feedback so you know for sure that you’ve booked the room. Price is clearly stated.
Excelente App muy práctica!
by Tazaereo on 2021/11/29 21:52
Te brinda opciones para ajustarse a tus necesidades!
Double charges on rooms
by d-12384 on 2021/11/29 21:33
Horrible customer service. This company has no checks and balance system to avoid you being double charged for a room. Trash company
Placed on wrong motel
by Mebij on 2021/11/29 18:28
Both booking.com and Motel 6 Escondido California are not people to do business with. They all interested in taking your money.
Excelencia
by TULY 69 on 2021/11/29 16:31
Gracias a esta aplicación y al equipo se consiguen muy buenos precios, en hoteles con categoría 5 estrellas, la recomiendo
Comfort zone
by Mr T.Maths on 2021/11/29 09:02
It’s the best apartment ever you can ever think of…it’s a place away from home
Travelers
by Jr707420 on 2021/11/29 08:36
East to use & great selection of rooms @ multiple different locations.
Very nice
by Famof4barnes on 2021/11/29 03:55
Very clean and staff was very friendly!!
Great place!
by hilmoncook on 2021/11/28 19:12
very clean and spacious. Will 100% rent again
Love
by olds44 on 2021/11/28 14:55
Always a great day when your room is ready for you 🎉🎉
Pretty simple
by imyours2020 on 2021/11/28 14:33
Pretty simple to use, doesn't take a rocket appliance to use. I've used them for years & never been discouraged away.
Easy to use
by Raven69* on 2021/11/28 14:06
So easy to use the app. Great prices and reviews were very helpful.
The Best experience
by Telman13 on 2021/11/28 07:13
Located in huge city park, with all you can imagine sport activities. Awesome views, and nice new homes. Owners and staff are super nice and helpful!
رأيي في التطبيق
by Meme.dos on 2021/11/27 20:44
برنامج ممتاز ، ولاحظت فيه انه أرخص من البرامج الأرخص ويضيفون مميزات اذا حجزت فيه أكثر من مره ، أنصح فيه وبشده 👌🏼
No. Just NO.
by @Lond0nC on 2021/11/27 15:04
I’m convinced this app gets all of the run down, sketchy, hotels. The first time I tried this app, I had to switch buildings because the conditions were horrible. It was more like a bnb in a residential building than a hotel. There were roaches, the amenities didn’t work and it smelled of mildew. Customer service was NO HELP and pretty much had a “so what” attitude about it. Unfortunately I gave them a second chance. This time the hotel I stayed in had yellow tape in the lobby, dirty walls, sheets and wash clothes; but I knew better than to waste my time calling customer service about it. So I’ve learned my lesson this time. Never booking through this company again.
Tamica Birthday
by LarryLove10 on 2021/11/27 04:20
This was the best and most professional stat I have ever had. My host and owner made sure anything we needed we had. Also apartment was just lovely for my queen.
Easy & Intuitive to Use
by Mike218 on 2021/11/27 03:52
My wife does almost all our bookings, however when it’s my turn, I find this app to be very easy for me to use. I rarely have questions. My compliments to the developers!
Love this app
by MsTammy928 on 2021/11/27 02:25
I’ve been using this app for a few years and I have never had an issue.
Booking a room
by Cinderdellarina on 2021/11/26 22:52
Super easy
Great app
by Tjaber on 2021/11/26 20:29
Useful and helps alot
Booking
by angiedhudson on 2021/11/26 19:22
Stay was AWESOME!!!! The owner was always available for any questions we had, and we even stayed another night, because it was such a great stay!!
Kuwait
by thamer alshalahi on 2021/11/26 17:19
من افضل المواقع ، حتى ان عرض القينسيس افضل من اسعار مكاتب السفريات
شكراً
by هيكل on 2021/11/26 17:13
تطبيق قيم وسهل التعامل معه وخدمة العملاء ممتازة
Love this stay
by jafono1 on 2021/11/26 10:26
I love staying here. I’ve stayed here a few times. The owners are very nice. Will stay here again. I recommend this hotel.
Perfect
by palestine1980 on 2021/11/26 07:26
I recommended this hotel , the employees was so nice and so friendly , the hotel was so clean and the breakfast was so delicious , it is in the middle of fatih area , a lot of restaurants and shopping markets around the corner . I’ll definitely be back here again .
Best
by Matthew Hirst on 2021/11/26 06:21
Great app - easy to use.
Always a pleasure!
by bakerj21 on 2021/11/26 05:10
Would recommend to anyone easy to use fully functional all around great app
Usually clean, but not so much this time.
by SRMSTM on 2021/11/26 03:00
This place is a little more run down than usual.. wasn’t super clean this time. Floors were super dirty. Also, we couldn’t sleep for the smell of marijuana coming through the door (and this happened the last time we stayed there too)!
Jones/NC
by Jones-NC on 2021/11/26 02:22
My enjoy using book.com and I’m finding it very easy to use
Terrible guest assistance
by Agen Vian on 2021/11/25 18:24
The assistance service does not work. They hired machines to attend you. Terrible, miserable.
Love it
by tiatsdc on 2021/11/25 18:14
It’s so easy to get a great price for room and be much more. The free cancellation is wonderful. I need to use it now because someone drove through my husband’s office and destroyed it. So sadly we can’t go on our trip. Previous reservations were handled great.
Great app
by Russian_Caesar on 2021/11/25 16:56
Very close to perfection. One of the best apps in apple store. Very comfortable to use.
ARBA hotel
by Coca Cola cypress on 2021/11/25 16:16
Great
Amazing Books!
by Prairie Pug on 2018/10/18 04:44
From the beginning, this app, even within context of changing infrastructures, within networks, and all of us with individual security challenges test our patience I knew something was different immediately in the software design of this app. That is, I have often felt I was falling between the cracks in apps in the last 2 years, so was this skeptical of one that would hold so much info ( safety, financial) and transport hotel details of a reservation. But, it does, and so seamlessly set up my personal and business accounts (and led me thru process of organizing my 'books') in just making a travel plan that I was unaware of all the gains until now. The ease of use, for those of us with little or waning patience for glitches, 'fear of losing things' syndrome is great...hang in there thru a 3-4 bookings. it will all start appearing, syncing, all history intact, etc. My hope is (once again...) restored!!! Beautiful.
Great modern rooms
by avo999 on 2021/05/20 15:31
My experience in the hotel was near perfect. I went to 3 different hotels and this one was the most modern and stylish... the USB ports for charging your devices was a big plus for me since I have a lot if electronics and the USA watts are different the USB ports were a great little detail that went far in my experience. My single bed room was the best very spacious and the view in the balcony was amazing to view the city. I got different room with 2 twin beds that felt smaller and less luxurious than the single bed room and the balcony wasn’t as nice like the single bed room but I am been picky with those small details if I have to say something to up the experience would be My only recommendations or wishes would be for the gym to have more options than a treadmill , bike and a multi lifting weight station. But it was clean and the sauna it’s right next to it. Great for after a good workout session. If the hotel had a pool it would be perfect. The breakfast was good and fresh the chef comes out and prepares your eggs to your liking. Overall the service was excellent the staff is friendly and very helpful really accommodating. I will definitely be back and recommend the place to family and friends
Usually my go to app
by Do Pangea on 2021/01/24 00:06
Overall the app is pretty good, there are just a couple of things I wish would be changed. First, a lot of accommodations (especially in the US) charge a security deposit. It’s almost never easy to find out how much it is and it can even cause a cancelation if it goes over your card limit. I really feel security deposits are a form of age discrimination. What I would like is a way for the app to filter OUT properties that charge a security deposit. This would show age discriminating businesses that we won’t tolerate it. Secondly, again in the US, it doesn’t show the taxes until you’re on the last page to book. It makes properties seem cheaper than they really are. Booking even in expensive countries like the UK can still be cheaper because it’s difficult to find something affordable and safe in the US. Some of these things may be difficult to change given how unfriendly the US is towards its own consumers, but I overall love using this app and hope they can do something to punish age discriminating businesses and help save us money when booking domestic.
Terrible customer service!
by And M not happy on 2021/07/02 17:39
Last year we had a trip planned in March, flying out 3 days after the pandemic started. All of our travel plans got canceled so naturally we had to cancel the hotel room we booked through your app. We were told we could not cancel and get a refund, but instead could inform them of when we planned to travel again so we can change the date/get a credit. Now that Iceland has opened back up (this is where we had our hotel at), we rebooked our trip and called Booking to get the credit for the room. We were told today that because we did not call them to change the dates prior to our original hotel booking (March 15, 2020), that our credit was no longer active and there is nothing they can do. They told us to call the hotel but when we did, they said Booking never gave them our money and that we have to resolve it with Booking. Basically you all expected us to magically know when we would travel again 3 days after the pandemic started so now we are out 3 days worth of a hotel. I’m extremely unhappy and cannot express to you enough that I will not be using Booking in the future!!! You have stolen our money and that’s all there is to it.
Great location but not what I expected.
by Yoi618 on 2020/09/25 17:58
Not what I expected for the price we paid. The hotel is in a great location but could use some upgrades and better housekeeping skills. The room was spacious but not as clean as it should be. The bathroom curtain was white with some gray stains which showed it had not been properly watched in a long time. The bathroom sink had some yellow stains in the corner and the toilet paper holder was falling off the wall. This one had a whole right next to it that was never patched up and the footboard needed some real good cleaning as they were gray instead of white. I spoke with the front desk about it and they sent the housekeeper to clean the room but everything I mentioned was still the same when we got back to the room. You could tell they switched the bedroom sheets, replaced the towels and vacuumed the floors but nothing else was done. This is the first time I experience anything like this in a hotel and it was a shamed. The food is also over priced. I was only there for two nights and didn’t want to make a big deal about the cleanliness of the room but unfortunately, I would not be staying here again.
Roadway Inn- North Miami on NW 167th St
by Nancy Broda on 2020/01/07 00:45
Absolutely the worst hotel experience I’ve ever had and I’m 62 and travel frequently. I was there 5 days... the police were there multiple times, vagrants were always around begging money, the elevator was broke down for 2 days, the halls reeked of pot, the room was filthy, we were moved 3 times because the toilet was not working, the carpet was filthy, there was black mold on the ceiling, the air conditioner rattled , the shower barely worked. I paid for my stay in advance so I was stuck. My daughter and her family stayed 2 days and left and found another hotel. Today when thankfully I checked out, the elevator was finally working, there were 6 guests with luggage on the elevator when the rear door opened and a housekeeper with a cart and vacuum forced her way on the elevator pinning my 11 year old grandson against the wall. We all tried to tell her it was too crowded, she pretended she didn’t understand English... I later heard her speaking fluent English. Ironically, I had to wait to get my cash deposit back while someone inspected the room. What a joke. The only reason I gave that dump 1 star was because it had a bed ( with stained linens ) and a roof.
HORRIBLE EXPERIENCE DO NOT STAY HERE!
by Jerryd180 on 2021/12/03 23:13
Run fast the other way!!! This hotel needs to close down and have a total rehab. I don’t mind older properties if they are kept up. This hotel has lots of deferred maintenance. We asked for a quite room. We were given a king room that faces Canal Street. First mistake! The road noise, vehicles honking, people screaming, sirens all day and night, and some dude on a megaphone for hours at a time preaching. This is definitely not a relaxing hotel. Once you wade past all the homeless people you finally get to the front doors. There was a security guard on call at night but he isn’t checking anyones id or proof you are staying here. Once we get to our room it was awful. The drapes are stained with brown spots all over them. The carpet is stained. There are ants crawling on the bed. The bed frame has iron pieces hanging out and my wife cut her shin. The bed cover is ripped to shreds. No blankets. The front desk does not answer the phone. The commode was broke. Mold in the shower. Air conditioning return vent is filthy. The positive are location within city and air conditioner works great. DO NOT WASTE YOUR MONEY ON THIS RUN DOWN HOTEL. For $900 for 3 nights, we were definitely ripped off.
Awful customer service And bad customer relations.
by Dabate074 on 2020/08/13 11:06
I’ve used boooking several times in the past without problems, until recently. It was my birthday and wanted to celebrate with my girlfriend. I went on the Booking app to find a Jacuzzi Suite and located one in their site at a Holiday in express and Suites. Drove over a hundred miles to this hotel that I reserved And got to hotel. Checked in and went up to room only to find their was no jacuzzi in room. Called front desk and was told that they didn’t have any rooms with jacuzzis, and that I would need to talk to manager in the morning. Talked to manager at checkout and was told that They are not going to refund me at all because it’s not their fault, it’s Bookings fault and I had to call them. Called booking and they said it’s not their fault either. So I guess it’s my fault that I was lied to and lured into a hotel for something I was promised and paid for but didn’t receive. Beware of Booking. Com as they will not stand behind anything, and don’t care a lot guest relations. Again I used them to book many times in the past and will not again and suggest for your sake you do not either.
Outstanding location and service
by Datjushappend on 2018/03/06 22:18
The room was large and appeared even more spacious with the tall ceilings. The view from our first floor room was amazing. Very large windows and remote control blinds made it all the better. The bathroom was up to date and clean. The bed slept well and I would rate it above above average. The addition of the included mini bar was a nice touch. They restock the wine, water, coke, diet Coke (Coke Light), Sprite, beer, and peanuts every evening. I never heard noise from the nieghboring rooms. The location was central enough to get around easily. It is only an eight minute walk with luggage to the central train station. The staff was welcoming and accommodating. I had but two complaints. First, the water in our shower and one of the double sinks in the room had a drainage problem. They backed up very quickly. The tub and other sink did not have the same issue. Overall, I would say the hotel was the best I've stayed at in Amsterdam.
Extended stay in Tampa Fl
by This is a Scam, and costly! on 2017/10/08 22:56
My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!
Savoia Johnson
by HARLEY TOOCUTT QUINN- JOHNSON on 2021/08/15 15:47
I love everything about this place and I LITERALLY MEAN EVERYTHING !☝️😫 from the beautiful clean fully loaded house to the breath taking ocean site ! Like you literally take 8 steps out the house and your feet is in the sand and the view and vibe is taking your pain and stress right away ! 🥺🙏♥️ I loved everything I slept so peacefully 🤦🏻‍♀️ and they even had items in the closet for the beach such as children toys 🧸 and beach layouts ! 🏖 I definitely will be renting again and definitely would give 6 stars ⭐️ if I CAN ! let’s not forget the $200 dollar deposit they gave me back literally I’m 24 hours 🙏 not 3-6 business days , (24 hours) ! Which was definitely appreciated because it help save me from coming out my pocket for extra expenses while I wait those few days so I really do appreciate and thank you guys SO MUCH I promise this was one of the best birthdays EVER 🥺☝️♥️🤲♥️🌎
My stay at the Drury Inn in Greenville
by Nicole2687$ on 2021/01/10 08:05
First off,I love the location specially if you don’t feel like driving long distances for the most convenient thing’s! It’s great restaurants near by, you have Walmart down the street. I had a king suite room! I love love the amount of space of the room! The room had a hallway from the front door to the bedroom it self. The bathroom,I kid you not you could have a party in the bathroom if you wanted too! You didn’t feel so closed in, in the bathroom you had more then enough room! The shower was bomb,It was a walk-in shower which I love! I love the location of my room, I loved being in the corner. Everyone was friendly, and very homey. Even with this pandemic going on, they was well organized. You didn’t hear no loud noise while trying to relax and sleep. The tv was very decent, had good channels. I was dere for four nights,I can’t wait to go back!
Gorgeous but out of the way
by Whereismare on 2018/03/31 12:52
It was not near or convenient to anything. When you look at the map you think “oh its in Jimbaran so it near...” as there are many great things worth seeing & experiencing here in Jimbaran or Uluwatu area but its quite far from anything due to the windy roads. You have to hire a car —no taxis available from here —and you are at the mercy of whatever they want to charge you, even to go 5 minutes down the road to the closest restaurant. I’d recommend stYing here for a night and enjoying a full day relaxing by the pool and taking in the views. The dinner at the restaurant is quite good and reasonably priced for the portions and quality. Then, after enjoying your time here, find another location for site-seeing the rest of Bali as this is not a convenient base for going on excursions, shopping, dining, etc. its gorgeous and inexpensive for what they offer—this makes it a great value, but its too far away to enjoy anything beyond this property itself.
Incredibly courteous and helpful staff and team along with great location
by itsmytime.jp on 2020/01/31 04:43
The Oakwood has really gone beyond my expectations. I was originally going to check in at the Marriot since my brother was getting a room there; but instead I decided to next door to the Oakwood and I was not disappointed. It was 15% savings with a studio room upgraded to a suite by the fantastic fellows at the front desk. The rooms are very clean and modern along with large fridge and full kitchen. Beds were very plush. The gym on the top floor was well rounded and fantastic along with the steam room. I did laps in there rooftop pool which was very clean. The hotel is connected to the mall and the shopping was also very good and convenient. There are about 6 restaurants you can choose from here and so far each one has been good. You will feel very welcomed and have everything you need and then some at the Oakwood.
Broadway 3BR Apartment
by ballard1955 on 2019/09/07 03:49
Oh my goodness! Where do I begin? We arrived around 6:30 pm, after a 10 minute drive from Boston Logan Airport to the charming area of Revere. The entry details sent to us by the hosts were perfect! Upon entering the building, we knew that we were in a special apartment. The apartment is exceptionally beautiful. Everything has been renovated to the highest caliber. The beds are all three like sleeping on clouds. Although, we were here only one night, prior to a flight to Newfoundland, we could have all spent a week. The restaurants in the area are great & so reasonably priced. We ate at Di’Parma, 2 blocks away. Fantastic fresh swordfish & risotto. Great house bottles of vino for $17 USD. Whenever I am back in Boston, this is where I will stay. I would give this 100 stars if possible. Thank you Erik & Linda for allowing us to stay in your beautiful apartment. 😃🥰
I wish i could give it no stars
by Ms. Mila on 2018/02/12 21:29
The rooms were dirty. Yes the floors were sticky in the hallway. The room was without light bulbs. One chair was so dirty. The housekeeping staff turned it over on the other side. However that side was dirty as . Not one time did the manager come to talk with me. We looked at 4 rooms and still had to stay in the first dirty room. The pool was cold. The housekeeping didn’t give us fresh sheets. They just made the bed. They didn’t bring fresh towels. We had to ask for them. Then when we asked they didn’t bring them and we had to call again. The walks in the room was peeling. The bathroom walls were cracked. One of the rooms I looked at the door to the room looked like it had been broken into. When the person came up to look at it they didn’t even say anything other then that’s not a hole. Then on the 2nd night there was a room with 20 kids in it. They kept running up and down the hallways being loud. Then they took over the pool. The breakfast was not fresh. I ended up drinking spoiled milk. I complained and all i was offered was $44 for my trouble. That’s not even enough. This hotel is not worth the money.
Friendly staff, great accommodations
by jblessike on 2021/01/02 22:41
From the beginning at checkout, to questions, to the restaurant staff... everyone was helpful, cheerful and happy! The rooms are a bit small, but we only rested and got ready in them so no worries. The beds and pillows are so comfortable and rooms were clean. The restaurant is currently only serving breakfast, the staff was attentive and pleasant. Could use a lot of upgrades, but was roomy and food was decent. (Not free). The Splashatorium was a good way for the kiddos to wind down. Not really big or much to do. It was just the one slide, pool, and hot tub.... like I said good way to wind down and chill. Make reservations for the splashatorium!!! We made reservations a week in advance do to my research and looking at reviews, otherwise I would not have known. We had no where to sit or put or things, I would recommend that the resort supply enough sitting for the amount of people reserved. All and all a pleasant stay.
Kind of pricy for what you get
by k_melnyk on 2017/11/14 02:17
This accommodation was more like a bed and breakfast (except without the breakfast) Beds were not comfortable. One, the hide-a-bed was a thin mattress and my son woke up with neck and shoulder pain. Queen bed was a mattress with memory foam on top. Wi-Fi worked only sometimes. Hot and stuffy in room but Xavier brought a fan which was helpful. Only one faucet worked on sink with lukewarm water and shower was not so great, but had nice hot water. Also, no fridge, microwave or anything. Parking was about 1/4 mile away and an extra $10-$15 a night. Xavier was very trustworthy and helpful and gave us good suggestions where to eat, etc.. (The reason for the 3stars otherwise I would give it Just 2 stars for comfort). He was also a good communicator and responded to texts and requests promptly. This place was close to the center and seemed to be safe enough with double locked doors. All in all I felt like we paid a lot for what we got compared to other places we stayed in MX though. Be prepared to pay for your stay in cash (pesos) too.
SCAM!
by Sweetbeats33 on 2021/10/09 19:58
Update: Customer service is useless. They don’t want or even try to help you because it’s not in their best interest. Their Deals are no better than Priceline etc. The travel credits you earn can never be used because there is no way to apply the reward on the app. I called a rep about an issue with the hotel I booked. They handled it worse than a 5 year old. I guess British/ European people are a bit odd. Why this woman said what she said is inexcusable and definitely not proper customer service. They will not help you if you need it. Try another hotel app. The app gives you errors when you try to claim you $50 rewards. I wonder if people ever get them and use them successfully. I find it really hard the people in Europe do not understand the English language. I think they purposely try to act confused to avoid taking any responsibility. These people are a complete waste of time I think even a five year old in the United States could offer more customer service and these people can. They are truly a waste of space in the customer service industry.
Great Showers!
by erwinmac on 2018/03/30 10:51
The hotel was near a new mall. The room was small but clean. We stayed for 13 days. On the 3rd day, a bottle of perfume was taken out of the room when they cleaned it. The front desk was notified and they said the cleaning crew knew nothing about it. Nothing else done about it. Use the room safe as the cleaning staff may not be trusted. The bottle of perfume was not high in value but still bothered my wife because something was taken out of the room. No manager came to talk to us in the next 10 days of our stay. Another thing, we received 2 card keys in the beginning of our stay. One cracked and did not work when trying to open the door. I alerted the front desk and they said they will replace it for 200 pesos as “all room cards are inventoried”. Such a valuable piece of plastic... We continued to stay there as we were already charged for the entire stay. Flip a coin when deciding on this hotel as they seem to be customer friendly until a problem arises. The only real plus were the showers.
Trying to play in VEGAs - not working for them
by mardigras13 on 2018/04/14 00:22
Ya. Umm. Find a new in house management and marketing team.... Front desk manager should not look like a peep show girl with a small silver bow in her side part unless at an adult only restort 🤔 Coming from Park City Utah and knowing what the resort is like there—— No COMPARISOn - never staying at this Las Vegas property again! I’m sure this is not the atmosphere you would like to use for carrying on such a reputable establishment As a guest——Know resort fees are better covered in properties in Las Vegas that have fresh drinking water service at the pool..... Serve room service with water included.... (not upon request) ..... When going GREEN - don’t place the offer on the desk and hard to see —— use a tent marketing strategy in the BATHRoOM——Oh and coffee in room makes most excited!! Not included??? —- !!! AND when the pool is closed in April, don’t use internet, fitness center (not used) or TOLL free calls be obliged to waive the resort fee when addressed in this situation.
Chic Royalton
by Dashpromlgyo on 2018/03/19 01:08
I checked in here on Friday and I hate every minute of it.I paid for a luxury room what I got was far from that my first room was room 5111. You can tell the room was hit hard during the flood it has mold everywhere. I requested to get moved because of the awful smell in the room and breathing was impossible. When I called to complain they just hung up the phone. The first room we had had fresh cut fruits and a bottle of wine nice presentation but we could not eat anything out of the moldy room we finally got moved to another room that was not luxury with two beds instead of a king bed. Spoke to a supervisor who gave us reservation to a Mediterranean restaurant which already came with our booking lol.. I have requested to be moved to the diamond room and offered to pay more the hotels has refused to grant this claiming they are all full as I sit by the pool and see empty rooms. I have never felt the need to write a review but this is the WORST hotel I have ever stayed in can’t wait to get home absolutely HATE IT unfortunately am here until Wednesday hopefully someone will make this right but I highly doubt it
Bad service and charges for cancellation that weren’t even booked within 24 hours
by dwazmin on 2021/04/08 04:21
First off me and my husband were told that we could use the military discount on the app but when it came to it nothing showed up to put in the military discount information so they lied about that and we were left with an over bearing price that was more than the original price the hotel website even offered then when we tried to cancel the reservation we assumed we wouldn’t be charged because it was barely even 10 minutes after booking even though they have a 24 hour policy on bookings, which we tried to get the charges waived there was difficulty to get into contact with the customer service manager because there needed to be a “third party” to speak to us on the app but they were saying that there was nothing that they could which already goes against their policy. So we ended up having to keep the reservation since we’re tight on budgets, terrible service and terrible app, don’t recommend if you’re on a budget!!!
Apartment Pavle
by etfloked on 2021/08/03 05:48
The apartment was nice and clean, and the hosts are wonderful and extremely helpful. It has almost everything you need for an extended stay. It is located right by the #4 bus that will take you to Old Town, if you don’t want to walk. I prefer walking. It’s within easy walking distance of two beaches, grocery stores, bakery, and some great restaurants (Taj Mahal was my favorite). The only reason I rated it less was for the value. I stayed 5 nights in Kotor Bay for $45 euros less than I stayed 2 nights at Pavle, and in Kotor I had a full living room, and a washer to wash my clothes. The apartment I had in Virpazar, Lake Skadar also had a washer, 2 BRs and a living room for less money. And when I stayed in Old Town Dubrovnik, I had a wonderful flat for far less money, so Pavle is overpriced comparatively. But again, the hosts are great, the apartment is very clean and the kitchen is equipped, and the location was good.
the BOOKING APP
by Dcaswell56 on 2020/07/19 15:40
I did find some cheap motels in Savannah Ga at the last minute, and they were very cheap. But is was so far from Tybee Island. We stayed at the Baymount Hotel on 2 Lee Blvd, Savannah Ga. the room was for Thursday-Saturday. We did get a good rate. That was the only thing good about it. The room was very clean but very small for a family of 5. The pool was dirty and warm. Almost like it was a heated pool. And I kept asking why it doesn’t look like it’s been chlorinated, but they finally cleaned the pool on our last day there. And we could finally see our feet in the pool. And on this Booking app. It said hot breakfast served every morning. But when we woke up to eat. There was only muffins, bananas and yogurt, and coffee. I asked tje concierge and she said that since the virus they don’t serve hot breakfast. I asked why that wasn’t labeled on the website. But she couldn’t answer me. So our stay was ok. But it wasn’t the best I’ve had.
Abosolutely fabulous!!!!!
by zeeSoto on 2018/08/11 19:06
We loved it. It was more than what we expected. The 2nd floor jumper/ trampoline was a extra for the kids. They wanted to sleep on it. The kitchen had everything we needed. The rooms were spacious and great!!! Bathrooms were nice. Plenty of towels. Plenty!!! Everything was roomy for two of us families. Access was easy and they were ready for us. The top pool was amazing!! It was so beautiful up there. It had a bathroom and even a grill!!! The architecture and design of the building and every detail was so impressive. It was close to circle k, gas, food and a police station. We felt safe and at home. I really would love to own one of these units. This will be our spot going forward whenever we visit Tulum. We have always loved Tulum and all it’s restaurants, shops and activities. It’s the place to be!!! Thank you so much to All the staff!!! We’ll miss you!!!
Reasonable for a last minute booking
by Tina Pastore on 2018/03/19 12:14
The B&B is located in a nice historic area. It is a bit too far from the station, especially because we could not find any taxi service in the city. There is no reception at the building and we didn’t receive the email by the time we got there, which was a bit confusing. But we managed to speak to the person in charge. The building looks nice and historic. The bedroom was a bit expensive for the type of furniture they have there. The bedroom furniture looks cheap and old. The bathroom was nice, but the shower box was poorly installed and didn’t work properly. They offered a breakfast, which was included in the price. But the breakfast was too basic and we had to order some sides to complement our meal. However, we were charged twice for the basic breakfast and the service was pretty disappointing. We did book our stay without researching at the very last minute. The B&B was a recommendation by a friend. But we expected a little more for the price we paid for the suite.
Very comfortable and clean!
by Joykiller69 on 2021/07/25 22:24
Our first day was absolutely amazing the employees that were working that they were very accommodating! The next day and the people above us were so loud they kept my baby up all night crying. The next day they had to guests up to 25 people drinking and partying till two in the morning right outside of her window!! we were not compensated for our night. We were compensated for the night before but it was a horrible!! the employee that was working that night did not give a care at all….He was kind of acting like he was part of the party! However there are Many other good employee that made the stay better…I did feel that with our overall experience we should’ve got a room compensated! The guests are the reason why our stay was so bad which is unfortunate because it it has been a great vacation!
Worst experience ever!!!
by Kay Soth on 2018/01/01 19:36
DO NOT STAY HERE! Me and my girlfriend we’re both woman and a couple booked a room here for New Year’s Eve. We thought we would have a decent room in the back with privacy and some peace. Wrong, in as less than 1 hour we received a disturbing note on my car windshield. You can see for yourself in my photos. We felt very uncomfortable and threaten someone at the motel is watching over us. We called the front desk to informed them what’s going on and requested for him to escort us to the car we felt unsafe at the moment. He took nearly 30 minutes. And so we decided to reach out to the cops to have them escort us out the motel in a safely manner. But the cops never showed up of course it was New Year’s Eve. The front desk attendant end up showing up later and we decided to get a refund back it was unpleasant. Cigarette hole inside the comforter, the vent was off the ceiling in the restroom, a cloth towel was hung on the shower curtain/rod used, and red stain on the side table. It may be cheaper to stay for a Motel 6 but this one was the worst one I ever stay please do not book this place!!!
Checkout doesn’t work - 500 exceptions
by JuliaVish on 2021/10/06 14:25
The app hasn’t worked for anyone in our group for weeks now, ever since we landed in the UK. Every time we try to checkout the app returns a 500 exception at the last stage. Not sure if your revenue dropped to 0, as it doesn’t work on any of our accounts. But this is plain embarrassing. You should have really noticed your bugs by now. Ended up using alternative services and booking directly with the hotels all month. ******************************** In response to the developer - of course I tried to uninstall, and checkout doesn’t work on any of our phones - not just for me. Did some QA to make it work - and it seems that checkout doesn’t work for US clients in the UK without turning on VPN. Maybe you have some bug with payments details. You should look into it as no one in our group is able to use the app anymore since we came to the UK - so you’re losing thousands of $. And most people aren’t technical so they won’t figure out they need to turn on vpn or even know what that means!
Horrible misrepresentation
by Bertolomus Maximus on 2021/09/02 21:59
Deleted this Ap and will never do business with them or their partners. But if I may digress, I’ve used booking for the majority of my travels and with great success. Had a family member pass recently and set a booking for San Francisco for Sept 3. I made the reservation on 8/24. Booking stated in the reservation that my card would not be charged and only a hold would be placed as I could pay upon arrival. Low and behold I was charged on 8/28 for the full amount. No worries as we anticipated making the trip. Then we are stricken with covid on the 30th. Go into the booking ap to cancel and they say you’ve already been charged and the cancellation charge is the full amount. But wait I’m sure it said I had 24 hours to cancel with no fees? Nope. I sent and email to ask to reverse the charge and all of a sudden they have no control I have to call the property. Guess what…. I put it on a credit card, cancel the charge, erase the ap, put booking on blast for their deceitful misrepresentation and move on with my life. BUYER BEWARE OF THIS AP.
Nice place but needs some updating
by Bob & Becki on 2020/02/22 08:17
The customer service is the best. They treat you like royalty. That being said, the place needs some updating. They tile in the shower is cute but shower curtain didn’t go with th decor. The floors are sold and need to be replaced. The furniture in the room and lobby is very dirty and outdated. The pictures that are on the website are not true to the hotel. Hated the art work in our room. It looked like graffiti so we took it down during our stay and it made the room more acceptable. It was very noisy. We had a balcony and you can hear the rain and people taking and the wind. The halls were noisy and you can hear everything so not a lot of privacy. No elevator with so you have to walk those stairs! But absolutely loved the rooftop. Had a small pool and lounge chairs that we took advantage while there because beach is hard to get to in Old San Juan.
Perfect for what we wanted!
by magnetos mom on 2020/07/08 15:44
There’s two rooms with a pull out couch and a full kitchen. Pots, and pans. Silverware etc. nice big king bed. Comfortable newer mattress. Nice bedding. I personally watched as the maid brought fresh comforters to the downstairs unit, so it’s all fresh. Everything works. A couple minutes walk to the beach. If you want beachfront you may want to contact to be sure. Everything is nice and quiet, and clean. Since Covid-19 you need to have a mash on in stores, and some restaurants you have to wear one to the table. Don’t let this scare you off! Avon cottages offers a nice place at an affordable price. The beach is amazing down here!! Definitely two thumbs up!! If I had an extra arm the thumb would be up! Definitely coming back here!! Next time I want beachfront though I have a bad back, and can’t walk far.
Memorable Stay
by Professor Pickle on 2017/12/25 13:15
I spent 4 nights at the Rocabella Santorini Resort. Simply stated, it was an excellent experience. Upon arriving at the hotel, I was presented with a welcome drink and informed that I was upgraded to a nicer suite. The room was perfect, large, and had all the amenities that I could ask for. My room faced the Caldera, which made for beautiful views. The highlight of my trip was twofold. First, the restaurant served very tasty food and the service was beyond excellent. Second, the waiter at the restaurant, Vlad, made my stay most memorable. In the 5 days that I stayed at the Rocabella, I developed a friendship with Vlad. During his time off, he showed me around the island and knowing my love for hiking, hiked with me to the town of Oia introducing me to some of his friends. As I was traveling alone, having Vlad there made my trip most enjoyable. Thank you Vlad and thank you Rocabella! I will be back with my wife.
Three stars
by Curly Grrl on 2019/07/09 21:28
When I initially got the app (about 6 years ago) I was very pleased with the recommendations and found that the reviews and ratings were quite accurate. I was also happy with how easy the app was to use. Notice I said WAS. Now, not so much. For some reason, I am unable to do a general city search; it wants to only search for what is closest to me. Most importantly, many user reviews of properties state peoples personal experiences and not specific to the amenities, facilities, staff and services. And I suspect someone has been editing out the negative comments. We stayed at a property three years ago with a high star rating and glowing reviews, but when we got there, it was a run down motel 50 yards from a freeway. They required a $200 deposit - even with a credit card, worn out carpeting, an AC unit that had to be beaten before it would cough out coolish air, if it blew any air at all, no hot water and spotty wi-fi. I have been reading reviews online and comparing those to reviews on Booking and they are not even close: 2 weeks ago people have began complaining about bedbugs and roaches at one property, while no mention of such nastiness is made on Booking where the reviews are still all positive. I will try the update and see if that fixes the functionality of the app and continue researching online reviews/ratings.
So beyond upset with this company
by 121295cort on 2021/11/20 21:16
I have booked multiple hotel stays with this app. I was fraudulently charged for a day I did not stay due to the hotel being a literal health hazard which I had to contact the health department about. Even though I have hand written proof and video evidence that I did not stay at the hotel the booking company now after 2 months (was even assured the app would refund me if hits didn’t) I am told they will give me a $29 credit towards another hotel stay. The booking company has led me along for 2 months only to them tell me that because the hotel won’t agree to it (even though I have written and video evidence that they assured me I wasn’t being charged for not staying) they will not protect me,a loyal customer. The hotel is still able to book through them . I guess why protect your loyal customer when you the rich thief . I have now had to report the fraud to my bank which I could have done 2 months ago if this company didn’t lie and lead me along so long . Absolutely awful.
Amazing Hostel 10/10 ✔️
by XSKIESX on 2021/10/09 12:28
Carob Hostel Carob Hostel is amazing!!! 10/10 from me. The vibe is FRIENDLY, WELCOMING AND HOSPITABLE. I was in Jordan for about 3 days and wanted to see Petra. Firas put together a tour for me to get the most out of my time in Jordan and it was amazing. I got to visit Wadi Rum, Petra, Aqaba and the Dead Sea. I got to see more way more tourist sites than I could have originally planned, and I couldn’t be more happy. The bathrooms, showers and bedrooms are clean and well divided. The outdoor space is very comfortable and with an amazing view to the city in the front. The overall the ambience is very relaxed, calm and comfortable; therefore very fitting for either younger or older people. The owners of the hostel are Ahmad and Firas. If you get to meet either of them you will feel like you have known them for years just by chatting with them for a few minutes very welcoming. I’ll come back to visit real soon and I would of course book with Carob Hostel. I would recommend this location to my friends and family. If you are coming to Jordan make sure you stay here and book tours with them you will not regret it. (Tips book the JordanPass and you will save a lot since the visa is included in the pass). Ahmad and Firas Thank You 👍🏽💯
Le voyage splendide!
by Marlin-Pierre on 2017/11/21 19:24
My fiancée and I flew away and was booked in Montréal for a one week get away. There were many amazing places to dine coming from the gem of hospitality in the South - Charleston, SC. There were so many great and diverse ethnicities to dine. We stayed above a grocery store on Sainte-Catherine Street that had all of the amenities one could ask. We ate at ‘Cacou 70’ Rue Sainte-Catherine where we stayed for breakfast, Mediterranean Tabouli at a grocery store for lunch and Israeli, Latin, Greek, Asian and of course, French food for dinner. We were two foodies in a nirvana metropolis. We found ourselves eating at Cacao 70 several times due to their many options. We never ate the same options twice, as we sampled bites from each other’s order. We also went on a hot air balloon and hit the spa ‘Sibéria’, and bought many postcards and trinkets to seal our memory. I proposed to my fiancée while in Québec and look forward to future travels with her. Viva Montréal!
Staycation
by Jovialkim on 2021/04/29 04:10
Hotel was really nice wanted rooms together which came with a bed change but overall was clean and nice room was cleaned daily. Enjoyed the view of the ocean the pool the beach. Davian was our pool area guy and he knew his stuff made sure we kept up with the lunch time and went to get what we wanted in time so we had no wait and fed us nonstop drinks. He even knew the things my little niece liked and would pre-order for her. He really went above and beyond and I really like that! Wide selection of breakfast although some of the servers were stingy hey I love my food and one of them wasn’t very pleasant with my brother so I would have to go back there to get his plate. However food was really well cooked and flavorful. Enjoyed a few night shows and dinning, really loved the Italian restaurant.
Don’t use Booking
by Robert G3 on 2021/06/19 20:09
Don’t use booking. They are middle men who only collect fees and don’t help with anything else. If you can’t reach the property booking won’t help. If the property won’t call or email you back, booking still won’t help. Waiting on a refund booking won’t help. I’ve contacted the property multiple times and I get no response from them. Also don’t book or stay at Downtown 24 Concierge. I’ve been contacting them for over a week and they don’t respond to messages and never return phone calls. Like I said, booking won’t help. Use at your own risk. Update to the developer response. I’ve already contacted customer service and was lied to by Javey if that’s even his real name. I still haven’t heard back from you all or the property. I’m still out of $293 that I’m being scammed out of by you and the aforementioned property. It’s been 16 days since I cancelled my reservation and I still haven’t received my refund. So try again with your nonsense. If you can’t get me my refund to respond to these reviews.
Mr.
by Rick Weic on 2018/04/26 17:30
The staff is so helpful and understanding. I had read all the reviews about the king size handicapped room on the 2nd floor next to the elevator. That is the room we have. For us, it’s not too loud, but we are here in late April. I do wish like others have said that it had a view of anything other than a wall. But it is what it is. I’m much more into the comfort of the room. Our room is clean, although, they do skimp on the toilet paper. I shall have to request more. We don’t use the amenities that the hotel offers. We don’t swim or go to a gym. We also don’t have have young children of any age. We have come to Reno to watch grass and trees grow somewhere. Anything other we say would be unfair because we have just spent our 1st night here. I don’t expect anything to happen negatively here that can’t be fixed.
Super simple to use, but one suggestion for app devs
by eramsay10 on 2019/03/07 19:34
Downloaded for US cross country road trip. Used everyday so far, now going on day 7. Very easy to search, read reviews by category, apply filters for specific needs (pet friendly, free cancellation, etc) and book. Saves billing info for easy reservations across pretty much all hotel/motel chains. Super simple to use. One suggestion, if Bookings had its own rewards program, it would likely gain more market share as many of the chains have their own rewards programs that incentivize using their app instead. For budget travelers like me, Bookings is easier to use in finding the cheapest deals across chains, so having an umbrella “rewards” or points system through Bookings that could apply to all stays regardless of the hotel chain would be awesome.
Read before you book! Your trip depends on it!!!
by Davids8126 on 2018/03/13 16:19
You get what you pay for... the first room I had because I did ask for a new room had a cracked and pealing ceiling, dark, and the furniture was so old and rocky, like a table that needed adjustments, the phone had some sort of interference that projected a high pitched screeching noise and rocky. That room needed a complete make over. So I get my new room in the “new” tower... the carpets getting there needed to be stretched like a low budget carpet company put them in. As you get off the elevator to the 22nd floor it smelled like sewage every day I was there which is gross. By the way so does the pool area that was half open. The bathroom in this new room is missing finishing touches the alarm clock is out of the 90s and the phone didn’t work in this room either. I won’t ever go back unless I go a nice free room to change my thinking... Which is why the saying “you get what you pay for” is true in this case. I would have rather payed the extra $200 and stayed in the Aria like I did last time and been a lot happier.
Modern and quiet
by Suzan t on 2018/01/08 07:39
We spent a week here and mostly just to rest it was quiet even know they're doing construction across the street and the room was nice and dark for sleeping on the air conditioning worked extremely well maybe too well. Staff is very accommodating and kind- You're within a five minute walk of the Times Square mall which is a great place to go for food on the lower level. also if you want to cross over where the monorail is a few blocks up there's a night Street market with tons of food and also the fancier Fahrenheit 88 mall and promenade. Personally I like the hotel but the street that it was on was off the beaten path and it could be a little scary for women traveling alone I would not recommend it. However I was always with my husband and never felt unsafe at any time. they have some fun theme rooms like the Beatles room in Marilyn Monroe room or the Elvis Presley room we actually stayed in the Beatles room for the first night and it was adorable. Breakfast was included but I'm not much of a breakfast person so I only saw one time and it was limited. Our favorite place was as you approach the Fahrenheit 88 mall there are some Japanese and Chinese letterings we found it on the last night and it's a massive food court with everything from Japan or Hong Kong. He was a nice stay and the price was right.
LOVED IT
by Cupahtea&Nesquick on 2018/06/16 03:41
I must say my Husband and I checked in for 2 nights we watched the fireworks Father’s Day weekend it was beautiful I will be back I would never check in the Days inn again with there nasty slippery floors I like carpet the microwave wouldn’t even reach the socket at the days inn plus they tried to film flam us and said the towels was missing who on earth would steal dirty towels the supervisor fired the guy who lied and gave us our $100 deposit back I called the police got a report I was hurt to the pit of my stomach you don’t lie on me and my Husband we have plenty of money to travel with and if I was a thief why would I take dirty towels and not the iron or the blow dryer pillows and ironing board they was looking for an excuse to keep our deposit and it didn’t WORK I’m fine Hear at the Super 8 its way much COMFORTABLE BLESS THE OWNER WHO RENOVATED THIS HOTEL YOU'VE DONE AN AMAZING JOB MR&MRS JOHNSON
Love it ! Highly recommend
by tiantiangao on 2018/09/05 13:30
It was lovely to live there ! We arrived a little bit late , but the boss was so nice , even it’s late, he introduced us where the swimming pool and the kitchen and where we could have breakfast! He’s so nice ! And after we slept, we reminded that we need to get up early next morning so we can leave for the Xcaret Park early, but we have no idea where to take the bus and everything, so we have to wake him up , he’s so patient and helpful , and even helped us search for the bus routines so we could know when we can catch the latest bus back home ! Totally nice experience stay with them ! And the other day , his wife is also sooo nice ,cook us the breakfast and call the taxi for us . Highly recommend stay with them if you need to stay in Cancun! Lovely place and friendly host!
Better communication with the hotels/motels
by nancymerisa on 2020/03/04 05:07
Booked online but decided to pay at the hotel but I put my information/ CC info to reserve my spot only to show up and THEY GAVE MY ROOM AWAY. Because of some technicality even though I had called in advanced to let them know we were running late. This is something they could work on is the communication so people aren’t left stranded with nowhere to sleep! Next night I booked online but this time I payed online to make sure We had a place to sleep after a long day of driving. I call the hotel to confirm and they said I had to pay in the establishment, but I told them I had already payed ? So I ended calling customer service and they helped me thru the process! Only reason for 4 stars is because of the customer service representatives!!! You guys are awesome
411 a 62 st
by covidcorona20 on 2020/06/03 21:05
Overall appearance of the room was clean and quiet. The street is a little busy but is expected this time of the year. The queen size bed is very uncomfortable.. with multiple areas that have dips with springs poking you making it impossible to get a good nights rest. It is not a ocean view room - which was one of the things we were looking forward to was the fact that it said ocean view. The walk to the beach is pretty far and wouldn’t recommend it when it’s hot out. Beware when it rains because of landing water and there really isn’t a place for your pet to go to the bathroom. Be sure to bring trash bags, dish detergent and a extra fan because the AC unit is not equipped to cool the space when temps are above 80. The bathroom door must be left opened or your literally sweat to death just washing your hands due to the heat that comes in through the sky light.
Bed bugs
by Ecccckcoo on 2018/05/24 22:32
I have stayed in dozens of hotels. This is the first time I ever encounter bed bugs. It was literally on the bed crawling around. We called the front desk repeatedly to get the person working to come. They didn’t answer so we grabbed our things and told her there was a bug in our room. She asked if it was a stink bug, I said no and asked if she would come to the room. She went into the room and saw it immediately. She apologized and said she would move us. We were about to leave the room when she turned back and said let me get it before it spreads. We then went to the front desk where she was bombarded by phone calls and proceeded to say she would move us. While she was on the phone we talked to each other and decided no way. We told her we didn’t want that we wanted a refund because we have children in our home. She then asked if we wanted one of the new unused rooms. We repeated no and she said we would get a refund once we spoke to the manager the next day. It’s been five days and no call back.
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