The app works flawlessly. So easy to use and every place was ready as agreed. Great app

I was charged too more money than I signed up to pay for a specific booking. I contacted the “Priority Support” as I am a “Genius level 3” member, after waiting more than 10 minutes for each of two calls, the calls lasted about 10-30 seconds and the line fell both times. The chat function also took more than 10 minutes. I was offered a joke of a 25 euro discount on my next booking for my trouble, and since I was not happy, customer service just never submitted, so I didn’t even get that. Great app for finding hotel reviews, but then just go a book directly with the respective hotel you find. I thought a good reason to use Booking would be to have a party to help in case hotels make strange charges, but it turns out it is booking itself that sometimes cheats people…

Nice, cosy apartment, good location, clean. The host was very helpful!

Staff were very friendly, front desk hanify was very helpful, as well as bellman Mohamad were very respectful and friendly, I will be coming back

Booking is the best app for finding your accommodations during your next trips. It has variety of options with great prices an policies. Highly reccomend.

Rajesh was the most helpful host ever. Great breakfast too. Will come back again

Great app, can’t live without it!

I can’t say enough about the great hospitality. Our flight arrived early. Hotel staff was very accommodating to our needs and helped us checkin a little early. They also provided a place for us to keep our luggage until our room was ready. We left our phone in the taxis and the hotel staff tracked us down to return our phone. Amazing!!! They were more than willing to help us with anything we needed. They were very friendly and helpful. The hotel rooms were much larger than I expected. We were able to stretch out get comfortable. They even had a small kitchen with a fridge and microwave. I wouldn’t call this a hotel room it was more like an apartment! Great stay. I would not hesitate to stay there again

La app ea muy amigable

Had to cancel due to family health issues. Always easy to cancel as it is to book a stay. 95% of my booking for travel here or abroad is on Booking.com .

I only use and trust Booking for my trips.

Easy to use. Saves my history. Has rewards for frequent use. Super easy

Si no quiere ser estafado no haga ninguna reserva con esta app,la atención al cliente no existe no intentes comunicarte porque no vas a tener éxito,si no crees lo que te estoy diciendo valla a su página de facebook y lea los comentarios,el 99% fueron estafados y por supuesto esté servidor también entra en ese grupo,aparte del mal servicio que tienen el mayor problema radica en que no te devuelven tu dinero aunque no hallas tenido ningún servicio,no la recomiendo…. If you do not want to be scammed, do not make any reservations with this app, customer service does not exist, do not try to communicate because you will not be successful, if you do not believe what I am telling you, go to their facebook page and read the comments, 99 % were scammed and of course this server also falls into that group, apart from the bad service they have the biggest problem is that they do not return your money even though you have not had any service, I do not recommend it

They confirmed our booking and when i arrived to the property the hotel have given our room to someone else. Stay away from bookings.com

Have used booking.com for several years now. In my opinion it’s the best site for me. I’ve tried others but seem to always get the best prices through Booking.com. The site is easy to navigate through and for me , computer challenged, that is a plus.

I really love this apartment. I stayed three nights to take a break from the Camino and rest. It was easy to access. So close to everything. Cafes right out front. Grocery store just around the corner. The owners were so nice. Checking in to make sure I was good. They even helped arrange my baggage pickup with Jaco trans. Everything you need. And so cute.

Love the app. Very very easy to use, convenient and accurate. I use Booking.com every time I have to make any type of reservation when traveling. Thanks!! Love it love it!!

I love this app to book all my trips.

Poor customer support

Twice now I have paid booking.com for my hotel only to show up to check in for them to tell me they could not get payment confirmation from booking. I am currently at my hotel and have been trying to check in for over 45 minutes at 12:07 in the freaking morning because booking.com is incompetent

was great serice and room very clean all good thank you mr firoz

They allow places to falsely advertise their price, facility and amenities, as well as operate in an unsafe manner. When you contact customer service they “will attempt to resolve your issue” however after paying $1500 up front and an additional $500 after arriving for my most recent stay I have learned a very valuable lesson. DO NOT USE BOOKING.COM

We traveled with 2 families and it was like a home away from home in beautiful Florida. We had a minor issue with the heater in the jacuzzi, however the owner arrived and addressed and fixed the issue promptly. Definitely recommend checking out the oasis clubhouse within the community center.

Great savings, easy to use, always the best prices

Very disappointed this time I booked the hotel in Vegas it’s refundable after when I booked I got email your hotel is confirmed and no refundable…… It’s very bad 100 emails I did but northing satisfaction answers….. I will take legal action I have all screenshots and accounts details . I just want my money back . That’s it .

I gave used this app several times now. It is always easy, quick, safe, and reliable. I will continue to use it in the future.

To the point and easy

Just downloaded this app. But by looking at the reviews AND the responses with no accountability from the app I think I’m gonna stick to Expedia & Hotels Tonight. I’ve never dealt with such horrible experiences like I’m continuously seeing in these reviews.

Booking.com truly has the lowest prices.

Ок

الله يعطيكم العافيه عالمجهود الممتاز

تطبيق يمتاز بالازدواجيه وكسب العميل واعطائه اولويه قصوى في عميل المميز شكرا

Everything you need as you travel in one place. Directions, property details, ability to contact location, check in and out times and details. Lifesaver when traveling.

Excelente

🤩💖

خدمة مصداقية

It’s has a lot of good deals

My friend and I had planned this little weekday adventure for months. She had been dealing with a lot of family incidents (cancer-husband; back operation-herself; and the death of her father). The first day started out good. We were 3.5 hours from home when she got a call from her husband. He had fallen at work and broken his leg! SO, we had to turn around and drive back (yes, the husband who had the cancel to get her to the hospital. I called booking.com from my car to ask what we could do. The customer service person (David) worked with the owner of the cottage we had planned to stay in. After a lot of back and forth conversations with him, the proprietor and myself, I agreed to pay a fee for 1 day for the lodging. Booking.com is the balance to me. I could have made to pay for the entire trip, but he understood the circumstances, and worked really hard to come up with this solution. BTW, we left PA at 9:45am, got back to my friend's house at 4:45pm so she could head to the hospital, and I returned to my house at 6 pm. He was in the hospital from Monday (the first day of our cancelled trip) and was discharged on Friday (which would have been the last day. To say this was very upsetting, it could have been much worse if booking.com had not intervened in my behalf. I will be using them again whenever I might get a chance to travel in the future!

Very simple and easy!!

simply the easiest and best app to schedule any pre trip necessities

I’ve been using booking.com for years but only now with the app did I get a foreign transaction fee. Maybe I’m wrong and I got this before and didn’t notice. If so, I’ll stop using booking.com. I’ll go back to using the website and find out. The foreign transaction fee is a deal breaker.

I always use booking.com and i never had any trouble and still doing easily, faster and great…!!

For someone that travels a lot and also has to make last minute changes quite often, this app makes booking reservations super easy!

Súper sencillo, excelentes ofertas! Abusyl

Best customer service ever / They answer the phone and take care of their customers!!!! Seriously. I wont use any other site - not even direct to hotel I want.

Muy útil y te economizas mucho

Absolutely loved our stay! Perfect location, accessible..the staff are so friendly specially SHAKO and Saida they are so helpful, accommodating & so friendly..hotel is so clean and will be back to this hotel again and again..Eleven Inn is a great and enjoyable place to stay🥰

I have probably only made like a handful of reservations when it comes to not being off Booking. Their app is very easy and simple to navigate through which is what I think was the main reason why I chose to stay with them.

I would rather use Booking.com on my browser because this app is horrifically buggy. You can’t scroll through down a page to read information about a hotel, because the screen goes black and resets you to the top of the page. Reading reviews on hotels? Forget it. Black screen, reset to the top. Trying to select a room? Impossible. I’ve used Booking.com on the web browser to book every B&B during a a 2-week trip around Scotland, and I will continue to do so on the browser, but it would be convenient and easy if I could use the app, but that isn’t possible at all in its current state. Please update your app!

Yoel was great and a huge help! It’s nice to have somebody so nice and accommodating whenever you’ve been traveling all day! Will be booking here again soley because of him!

Tienes que saber que ellos no se hacen responsables si pasa algún problema con tu reservación, ellos le echarán la culpa al hotel y el hotel dirá que es culpa de booking… te cuento mi historia… Hice una reserva y al llegar al hotel me dijeron que no había disponibilidad (eran las 8:40pm) rápido hice otra reserva y al llegar al hotel era un barrio muy feo, habían pasado 15 minutos de la reserva y no me quisieron cancelar, booking dijo que era culpa del hotel y el hotel dijo que fue culpa de bookin tuve que pagar sin hospedarme…creí que solo había sido mala experiencia así que di otra oportunidad !!! Hice una reserva en Cancún, al llegar al hotel no me permitieron hospedarme porque no había cupo tuve que buscar rápido (30 minutos) otro hotel, que resultóque tenía mucha piedra y mi viaje que había planeado por 4 meses resulto un fiasco, pedí el reembolso de mi dinero y se negaron ya que supuestamente era culpa del hotel y el hotel decía que era culpa de bookin!!! En resumen NO TIENES SEGURIDAD EN TU HOSPEDAJe, al reservar en esta aplicación !!! Después de leer esto si decides reservar con esta app y tienes problemas, recuerda que te lo advertí!!!! Como consejo, utiliza esta app como ideas de hotel pero reserva directamente con el hotel no a través de booking, para que no tengas problemas,

Easy to use

genius discounts are the best, keep using the app and i promise you won’t regret it!

I use this app instead of others for booking a room. The price there said it was for $184/$242 with tax and that Booking would cover the rest. I went ahead and tried to book a room for 3 nights since I will be away by 10 hrs from home. I tried to book it but when I checked out, the summary stated that I was going to pay a total of $398.99, so I read of what all that entailed on the summary but nothing said anything about a $184.00 discount. I went ahead a rung it out anyways and I was charged $398.99. I went to chat with an agent and they told me I did it incorrectly, that next time use the payment with Booking instead of paying at location option. I said fine, I made a mistake,So I complied, canceled the original booking and rebooked it like they asked me to. Long story short they charged me the same amount again. I went back on the chat and the guy Ronald was horrible. He was looking into the matter and said I need to pay at location not booking.com. “The opposite of what the other agent told me” He then asked me if I had proof of that price which I did and he basically said I hit the wrong option. I am now down $184 I was counting on for gas, If I cancel they will charge me ironically a “$184 cancelling fee” and my money will not return until 14 days which now I’m broke, with no room to stay if I decide to cancel. I’m never using booking app again. I asked for help and they gave me the run-around. I asked for a manger, he said he could put one on the chat. I asked for a number he gave me a wrong number. I still have the screen shot but they won’t do anything for me. So upsetting, almost ruining my vacation.

The agent at the office was efficient, friendly, and even though he was working by himself and had someone else to take care of, he was able to quickly check me in. Very attentive, friendly, and amazing customer service! I will be back!

Nunca he tenido problemas. El servicio es excelente!

I’m a Genius member lvl.3 and I never had this issue before, but today I face the weirdest sneakiest trick to make me book a hotel. I chose a hotel and I got a reasonable price-including all taxes and fees- so I proceeded to the final step. I noticed the price has gone up around $80! I went a step back to double check and it showed me the previous amount! I took a screen recording as a proof to customer service. So anyway,I went back to the result page -the start - and did everything again with the same inputs to the same hotel, I got the price I wanted and in the payment page it was the same amount so I agreed and booked. To my surprise, I was shown the higher price +-$80!! I asked the hotel to waive the cancellation fee and thankfully they did. Then I went to booking.com customer service to ask about what is going on, they couldn’t notice any issue there and said it might be damage deposit which wasn’t mentioned at all in any page. After that the asked me to send them the video I took, ironically their chat system doesn’t support videos so they gave me an email. I emailed the video -mov extension- and they couldn’t see the video as it wasn’t also supported! I had to take screenshots from the clip just to proof that something is wrong with their pricing. PAY ATTENTION ON EVERY STEP OF THE BOOKING

可能在正确的道路上，看到全世界都在逆行，庆幸还能顺畅地使用booking。

Always a great experience

A person actually answered the phone and didn’t have to wait a long time. Extremely knowledgeable and courteous. My issue was resolved promptly and without any hassle. Thanks booking. Com

التاريخ كل ما ادخل بالحساب بتاعي يلغبط

Wonderful stay

مره سهل وجميل

Walking distance to all theaters, national gallery, many other venues. Entire staff was excellent. Highly recommend. We stayed 5 nights, would have stayed longer except for commitment back in US. Loved our stay . Bed very comfortable.

Apparently according to the hotels they never received all the information for my rooms. First one had been confirmed on the way 3 times. Worked out in the end. The second had nothing correct & blamed this booking site. I’ve allergies ruined the evening & we didn’t stay an extra day because nobody cared. They made it seem like they jumped through hoops to make me comfortable They did not I’m allergic to down removing it doesn’t remove all the presence of down Zyrtec & epipens later I was still not well the next am. At first they had 2 King rooms on different floors I booked 2double bed rooms next to or near each other Traveling with elderly parents. Then said we’re going to get you 2 new rooms I was waiting in the courtyard we put our stuff back in the car It took way too long. Went to dinner & found out on our return they just removed the down bedding. No manager. Nobody cared. And I reserved with breakfast & had it printed out. They wouldn’t look & said they didn’t have it down. What a nightmare. Double Tree in Gainesville. We would have stayed another night there. Next time we’ll choose a different hotel directly.

I’m a Senior Citizen & “booking .com” is easy to use. I put in my destination & date of booking need and they describe property/hotel/motels that meet my needs.

If I can't reserve a hotel through Booking.com I don't reserve. I have been using Booking.com for around 5 years. I love the site.

Dates are not correct in the app calendar , it doesn’t match with all other calendars.

Found the right hotel close to Hersey Park Stadium where I’m attending a concert.

Thanks for this excellent app and service

اتمنى لكم كل التوفيق

We have a good stay in this hotel everything was good.They have the best personals in the world, the rooms was clean and the services was best. I recommend it

Me he quedado en diferentes lugares de México y estados unidos y estoy muy contento de la forma que Booking.com a hecho mis reservaciones gracias

I was pleasantly surprised how nice the room was. The room was clean and the beds were comfortable. The attendant was friendly and kind. The location was not far from the Hershey park and Hershey garden.

不要使用止平台，没有中文客户，天天有人预定房源没有人入住，还经常垃圾信息邮件困扰，First of all, none of the tenants who booked my room have checked in. Second, I can't find the room to cancel or change the price. Unfortunately, I can't do it. Third, I need Chinese customer service to serve me. Please call but ，unfortunately there is no one. Reply me

Most user-friendly of the booking apps that I’ve used (which are many!). No hidden fees, easy cancellation, very straightforward.

I use to be a Travel Agent and had many different booking agencies to deal with but by far the best has been Booking.com. The website gives great descriptions, policies and locations of the accommodations. I travel a lot and have always used the app for myself and family vacations. Simply the best!

amz

Just did the booking for our trip in December so I have no review on accommodations yet. Butbooking.com has made it very seamless to make reservations and cancel if necessary which I happen to have to do once. I love the fact that they have 10% off through genius. Looking forward to get to level two

She is amazing and Honest will find you safe and good lodging int the park! With safe pricing this is the way to go !!

We stayed at the Hotel for 4 days and had a quiet and pleasant stay. The entire property is meticulously clean. The breakfast bar was simple with everything we wanted. Pet friendly and welcomed our mini schnauzer. The Staff are all friendly. If we are ever in this area again we will definitely be staying at this Hotel.

Quick and easy!

Realmente pensé que no podría hacer mi reservación sin pagar nada por adelantado y cuando llegue a mi estancia ya todo estaba listo para nuestra llegada muchas gracias estoy 100% agradecido con la app súper

I find the Booking. Com to be very accommodating and it made travel easy or should I say too the stress out if traveling. I highly recommend the app. Very easy to figure out and make changes and get pertinent information about you stay.

Thanks Booking

يرجى التعديل

This is the best app, best prices and easiest to navigate. I’ve used it a few times, and have been very happy. No complaints!

We are always taken care of! Great customer service.

…and with a “Genius” discount of %10 off an already great price. I’ll definitely be using Booking.com again.

I’m a decade plus user of Booking.com in the USA and abroad. I won’t think of going on a trip without booking with Booking.com!

Dont bother use booking anymore. There lack of customer service since Covid is outrageous. They dont care about you anymore. Just look for hotels on google and you will probably pay cheaper. Being a genius 3 ( pretty much means nothing) i can officially say that i am boycotting them

Love it, I never have any trouble with my bookings.

Great app

App is currently not processing the booking! 🤬otherwise I would give it a 5 star rating

I had a reservation cancelled and got charged twice. When calling customer support they said they could not guarantee a refund and had to wait until 3 different departments were able to check it. I wish they were just decent.

Love the app easy to use planned my Europe trip in the app

I use this app for my hotel booking for many years and I am so happy to be able to use it and I do recommend this app for the next booking for everyone

Not bad! I wasn’t expecting much, but was pleasantly surprised. Clean, nice staff. For budget-conscious, a decent choice! Pets allowed with no fee is an additional bonus.

Very intuitive to use

The app works flawlessly. So easy to use and every place was ready as agreed. Great app

I was charged too more money than I signed up to pay for a specific booking. I contacted the “Priority Support” as I am a “Genius level 3” member, after waiting more than 10 minutes for each of two calls, the calls lasted about 10-30 seconds and the line fell both times. The chat function also took more than 10 minutes. I was offered a joke of a 25 euro discount on my next booking for my trouble, and since I was not happy, customer service just never submitted, so I didn’t even get that. Great app for finding hotel reviews, but then just go a book directly with the respective hotel you find. I thought a good reason to use Booking would be to have a party to help in case hotels make strange charges, but it turns out it is booking itself that sometimes cheats people…

Nice, cosy apartment, good location, clean. The host was very helpful!

Staff were very friendly, front desk hanify was very helpful, as well as bellman Mohamad were very respectful and friendly, I will be coming back

Booking is the best app for finding your accommodations during your next trips. It has variety of options with great prices an policies. Highly reccomend.

Rajesh was the most helpful host ever. Great breakfast too. Will come back again

Great app, can’t live without it!

I can’t say enough about the great hospitality. Our flight arrived early. Hotel staff was very accommodating to our needs and helped us checkin a little early. They also provided a place for us to keep our luggage until our room was ready. We left our phone in the taxis and the hotel staff tracked us down to return our phone. Amazing!!! They were more than willing to help us with anything we needed. They were very friendly and helpful. The hotel rooms were much larger than I expected. We were able to stretch out get comfortable. They even had a small kitchen with a fridge and microwave. I wouldn’t call this a hotel room it was more like an apartment! Great stay. I would not hesitate to stay there again

La app ea muy amigable

Had to cancel due to family health issues. Always easy to cancel as it is to book a stay. 95% of my booking for travel here or abroad is on Booking.com .

I only use and trust Booking for my trips.

Easy to use. Saves my history. Has rewards for frequent use. Super easy

Si no quiere ser estafado no haga ninguna reserva con esta app,la atención al cliente no existe no intentes comunicarte porque no vas a tener éxito,si no crees lo que te estoy diciendo valla a su página de facebook y lea los comentarios,el 99% fueron estafados y por supuesto esté servidor también entra en ese grupo,aparte del mal servicio que tienen el mayor problema radica en que no te devuelven tu dinero aunque no hallas tenido ningún servicio,no la recomiendo…. If you do not want to be scammed, do not make any reservations with this app, customer service does not exist, do not try to communicate because you will not be successful, if you do not believe what I am telling you, go to their facebook page and read the comments, 99 % were scammed and of course this server also falls into that group, apart from the bad service they have the biggest problem is that they do not return your money even though you have not had any service, I do not recommend it

They confirmed our booking and when i arrived to the property the hotel have given our room to someone else. Stay away from bookings.com

Have used booking.com for several years now. In my opinion it’s the best site for me. I’ve tried others but seem to always get the best prices through Booking.com. The site is easy to navigate through and for me , computer challenged, that is a plus.

I really love this apartment. I stayed three nights to take a break from the Camino and rest. It was easy to access. So close to everything. Cafes right out front. Grocery store just around the corner. The owners were so nice. Checking in to make sure I was good. They even helped arrange my baggage pickup with Jaco trans. Everything you need. And so cute.

Love the app. Very very easy to use, convenient and accurate. I use Booking.com every time I have to make any type of reservation when traveling. Thanks!! Love it love it!!

I love this app to book all my trips.

Poor customer support

Twice now I have paid booking.com for my hotel only to show up to check in for them to tell me they could not get payment confirmation from booking. I am currently at my hotel and have been trying to check in for over 45 minutes at 12:07 in the freaking morning because booking.com is incompetent

was great serice and room very clean all good thank you mr firoz

They allow places to falsely advertise their price, facility and amenities, as well as operate in an unsafe manner. When you contact customer service they “will attempt to resolve your issue” however after paying $1500 up front and an additional $500 after arriving for my most recent stay I have learned a very valuable lesson. DO NOT USE BOOKING.COM

We traveled with 2 families and it was like a home away from home in beautiful Florida. We had a minor issue with the heater in the jacuzzi, however the owner arrived and addressed and fixed the issue promptly. Definitely recommend checking out the oasis clubhouse within the community center.

Great savings, easy to use, always the best prices

Very disappointed this time I booked the hotel in Vegas it’s refundable after when I booked I got email your hotel is confirmed and no refundable…… It’s very bad 100 emails I did but northing satisfaction answers….. I will take legal action I have all screenshots and accounts details . I just want my money back . That’s it .

I gave used this app several times now. It is always easy, quick, safe, and reliable. I will continue to use it in the future.

To the point and easy

Just downloaded this app. But by looking at the reviews AND the responses with no accountability from the app I think I’m gonna stick to Expedia & Hotels Tonight. I’ve never dealt with such horrible experiences like I’m continuously seeing in these reviews.

Booking.com truly has the lowest prices.

Ок

الله يعطيكم العافيه عالمجهود الممتاز

تطبيق يمتاز بالازدواجيه وكسب العميل واعطائه اولويه قصوى في عميل المميز شكرا

Everything you need as you travel in one place. Directions, property details, ability to contact location, check in and out times and details. Lifesaver when traveling.

Excelente

🤩💖

خدمة مصداقية

It’s has a lot of good deals

My friend and I had planned this little weekday adventure for months. She had been dealing with a lot of family incidents (cancer-husband; back operation-herself; and the death of her father). The first day started out good. We were 3.5 hours from home when she got a call from her husband. He had fallen at work and broken his leg! SO, we had to turn around and drive back (yes, the husband who had the cancel to get her to the hospital. I called booking.com from my car to ask what we could do. The customer service person (David) worked with the owner of the cottage we had planned to stay in. After a lot of back and forth conversations with him, the proprietor and myself, I agreed to pay a fee for 1 day for the lodging. Booking.com is the balance to me. I could have made to pay for the entire trip, but he understood the circumstances, and worked really hard to come up with this solution. BTW, we left PA at 9:45am, got back to my friend's house at 4:45pm so she could head to the hospital, and I returned to my house at 6 pm. He was in the hospital from Monday (the first day of our cancelled trip) and was discharged on Friday (which would have been the last day. To say this was very upsetting, it could have been much worse if booking.com had not intervened in my behalf. I will be using them again whenever I might get a chance to travel in the future!

Very simple and easy!!

simply the easiest and best app to schedule any pre trip necessities

I’ve been using booking.com for years but only now with the app did I get a foreign transaction fee. Maybe I’m wrong and I got this before and didn’t notice. If so, I’ll stop using booking.com. I’ll go back to using the website and find out. The foreign transaction fee is a deal breaker.

I always use booking.com and i never had any trouble and still doing easily, faster and great…!!

For someone that travels a lot and also has to make last minute changes quite often, this app makes booking reservations super easy!

Súper sencillo, excelentes ofertas! Abusyl

Best customer service ever / They answer the phone and take care of their customers!!!! Seriously. I wont use any other site - not even direct to hotel I want.

Muy útil y te economizas mucho

Absolutely loved our stay! Perfect location, accessible..the staff are so friendly specially SHAKO and Saida they are so helpful, accommodating & so friendly..hotel is so clean and will be back to this hotel again and again..Eleven Inn is a great and enjoyable place to stay🥰

I have probably only made like a handful of reservations when it comes to not being off Booking. Their app is very easy and simple to navigate through which is what I think was the main reason why I chose to stay with them.

I would rather use Booking.com on my browser because this app is horrifically buggy. You can’t scroll through down a page to read information about a hotel, because the screen goes black and resets you to the top of the page. Reading reviews on hotels? Forget it. Black screen, reset to the top. Trying to select a room? Impossible. I’ve used Booking.com on the web browser to book every B&B during a a 2-week trip around Scotland, and I will continue to do so on the browser, but it would be convenient and easy if I could use the app, but that isn’t possible at all in its current state. Please update your app!

Yoel was great and a huge help! It’s nice to have somebody so nice and accommodating whenever you’ve been traveling all day! Will be booking here again soley because of him!

Tienes que saber que ellos no se hacen responsables si pasa algún problema con tu reservación, ellos le echarán la culpa al hotel y el hotel dirá que es culpa de booking… te cuento mi historia… Hice una reserva y al llegar al hotel me dijeron que no había disponibilidad (eran las 8:40pm) rápido hice otra reserva y al llegar al hotel era un barrio muy feo, habían pasado 15 minutos de la reserva y no me quisieron cancelar, booking dijo que era culpa del hotel y el hotel dijo que fue culpa de bookin tuve que pagar sin hospedarme…creí que solo había sido mala experiencia así que di otra oportunidad !!! Hice una reserva en Cancún, al llegar al hotel no me permitieron hospedarme porque no había cupo tuve que buscar rápido (30 minutos) otro hotel, que resultóque tenía mucha piedra y mi viaje que había planeado por 4 meses resulto un fiasco, pedí el reembolso de mi dinero y se negaron ya que supuestamente era culpa del hotel y el hotel decía que era culpa de bookin!!! En resumen NO TIENES SEGURIDAD EN TU HOSPEDAJe, al reservar en esta aplicación !!! Después de leer esto si decides reservar con esta app y tienes problemas, recuerda que te lo advertí!!!! Como consejo, utiliza esta app como ideas de hotel pero reserva directamente con el hotel no a través de booking, para que no tengas problemas,

Easy to use

genius discounts are the best, keep using the app and i promise you won’t regret it!

I use this app instead of others for booking a room. The price there said it was for $184/$242 with tax and that Booking would cover the rest. I went ahead and tried to book a room for 3 nights since I will be away by 10 hrs from home. I tried to book it but when I checked out, the summary stated that I was going to pay a total of $398.99, so I read of what all that entailed on the summary but nothing said anything about a $184.00 discount. I went ahead a rung it out anyways and I was charged $398.99. I went to chat with an agent and they told me I did it incorrectly, that next time use the payment with Booking instead of paying at location option. I said fine, I made a mistake,So I complied, canceled the original booking and rebooked it like they asked me to. Long story short they charged me the same amount again. I went back on the chat and the guy Ronald was horrible. He was looking into the matter and said I need to pay at location not booking.com. “The opposite of what the other agent told me” He then asked me if I had proof of that price which I did and he basically said I hit the wrong option. I am now down $184 I was counting on for gas, If I cancel they will charge me ironically a “$184 cancelling fee” and my money will not return until 14 days which now I’m broke, with no room to stay if I decide to cancel. I’m never using booking app again. I asked for help and they gave me the run-around. I asked for a manger, he said he could put one on the chat. I asked for a number he gave me a wrong number. I still have the screen shot but they won’t do anything for me. So upsetting, almost ruining my vacation.

The agent at the office was efficient, friendly, and even though he was working by himself and had someone else to take care of, he was able to quickly check me in. Very attentive, friendly, and amazing customer service! I will be back!

Nunca he tenido problemas. El servicio es excelente!

I’m a Genius member lvl.3 and I never had this issue before, but today I face the weirdest sneakiest trick to make me book a hotel. I chose a hotel and I got a reasonable price-including all taxes and fees- so I proceeded to the final step. I noticed the price has gone up around $80! I went a step back to double check and it showed me the previous amount! I took a screen recording as a proof to customer service. So anyway,I went back to the result page -the start - and did everything again with the same inputs to the same hotel, I got the price I wanted and in the payment page it was the same amount so I agreed and booked. To my surprise, I was shown the higher price +-$80!! I asked the hotel to waive the cancellation fee and thankfully they did. Then I went to booking.com customer service to ask about what is going on, they couldn’t notice any issue there and said it might be damage deposit which wasn’t mentioned at all in any page. After that the asked me to send them the video I took, ironically their chat system doesn’t support videos so they gave me an email. I emailed the video -mov extension- and they couldn’t see the video as it wasn’t also supported! I had to take screenshots from the clip just to proof that something is wrong with their pricing. PAY ATTENTION ON EVERY STEP OF THE BOOKING

可能在正确的道路上，看到全世界都在逆行，庆幸还能顺畅地使用booking。

Always a great experience

A person actually answered the phone and didn’t have to wait a long time. Extremely knowledgeable and courteous. My issue was resolved promptly and without any hassle. Thanks booking. Com

التاريخ كل ما ادخل بالحساب بتاعي يلغبط

Wonderful stay

مره سهل وجميل

Walking distance to all theaters, national gallery, many other venues. Entire staff was excellent. Highly recommend. We stayed 5 nights, would have stayed longer except for commitment back in US. Loved our stay . Bed very comfortable.

Apparently according to the hotels they never received all the information for my rooms. First one had been confirmed on the way 3 times. Worked out in the end. The second had nothing correct & blamed this booking site. I’ve allergies ruined the evening & we didn’t stay an extra day because nobody cared. They made it seem like they jumped through hoops to make me comfortable They did not I’m allergic to down removing it doesn’t remove all the presence of down Zyrtec & epipens later I was still not well the next am. At first they had 2 King rooms on different floors I booked 2double bed rooms next to or near each other Traveling with elderly parents. Then said we’re going to get you 2 new rooms I was waiting in the courtyard we put our stuff back in the car It took way too long. Went to dinner & found out on our return they just removed the down bedding. No manager. Nobody cared. And I reserved with breakfast & had it printed out. They wouldn’t look & said they didn’t have it down. What a nightmare. Double Tree in Gainesville. We would have stayed another night there. Next time we’ll choose a different hotel directly.

I’m a Senior Citizen & “booking .com” is easy to use. I put in my destination & date of booking need and they describe property/hotel/motels that meet my needs.

If I can't reserve a hotel through Booking.com I don't reserve. I have been using Booking.com for around 5 years. I love the site.

Dates are not correct in the app calendar , it doesn’t match with all other calendars.

Found the right hotel close to Hersey Park Stadium where I’m attending a concert.

Thanks for this excellent app and service

اتمنى لكم كل التوفيق

We have a good stay in this hotel everything was good.They have the best personals in the world, the rooms was clean and the services was best. I recommend it

Me he quedado en diferentes lugares de México y estados unidos y estoy muy contento de la forma que Booking.com a hecho mis reservaciones gracias

I was pleasantly surprised how nice the room was. The room was clean and the beds were comfortable. The attendant was friendly and kind. The location was not far from the Hershey park and Hershey garden.

不要使用止平台，没有中文客户，天天有人预定房源没有人入住，还经常垃圾信息邮件困扰，First of all, none of the tenants who booked my room have checked in. Second, I can't find the room to cancel or change the price. Unfortunately, I can't do it. Third, I need Chinese customer service to serve me. Please call but ，unfortunately there is no one. Reply me

Most user-friendly of the booking apps that I’ve used (which are many!). No hidden fees, easy cancellation, very straightforward.

I use to be a Travel Agent and had many different booking agencies to deal with but by far the best has been Booking.com. The website gives great descriptions, policies and locations of the accommodations. I travel a lot and have always used the app for myself and family vacations. Simply the best!

amz

Just did the booking for our trip in December so I have no review on accommodations yet. Butbooking.com has made it very seamless to make reservations and cancel if necessary which I happen to have to do once. I love the fact that they have 10% off through genius. Looking forward to get to level two

She is amazing and Honest will find you safe and good lodging int the park! With safe pricing this is the way to go !!

We stayed at the Hotel for 4 days and had a quiet and pleasant stay. The entire property is meticulously clean. The breakfast bar was simple with everything we wanted. Pet friendly and welcomed our mini schnauzer. The Staff are all friendly. If we are ever in this area again we will definitely be staying at this Hotel.

Quick and easy!

Realmente pensé que no podría hacer mi reservación sin pagar nada por adelantado y cuando llegue a mi estancia ya todo estaba listo para nuestra llegada muchas gracias estoy 100% agradecido con la app súper

I find the Booking. Com to be very accommodating and it made travel easy or should I say too the stress out if traveling. I highly recommend the app. Very easy to figure out and make changes and get pertinent information about you stay.

Thanks Booking

يرجى التعديل

This is the best app, best prices and easiest to navigate. I’ve used it a few times, and have been very happy. No complaints!

We are always taken care of! Great customer service.

…and with a “Genius” discount of %10 off an already great price. I’ll definitely be using Booking.com again.

I’m a decade plus user of Booking.com in the USA and abroad. I won’t think of going on a trip without booking with Booking.com!

Dont bother use booking anymore. There lack of customer service since Covid is outrageous. They dont care about you anymore. Just look for hotels on google and you will probably pay cheaper. Being a genius 3 ( pretty much means nothing) i can officially say that i am boycotting them

Love it, I never have any trouble with my bookings.

Great app

App is currently not processing the booking! 🤬otherwise I would give it a 5 star rating

I had a reservation cancelled and got charged twice. When calling customer support they said they could not guarantee a refund and had to wait until 3 different departments were able to check it. I wish they were just decent.

Love the app easy to use planned my Europe trip in the app

I use this app for my hotel booking for many years and I am so happy to be able to use it and I do recommend this app for the next booking for everyone

Not bad! I wasn’t expecting much, but was pleasantly surprised. Clean, nice staff. For budget-conscious, a decent choice! Pets allowed with no fee is an additional bonus.

Very intuitive to use