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App name
Booking.com: Hotels & Travel
Description
Download the highest-rated travel app to join thousands of people finding deals on hotels, motels, and vacation homes. Find a stay for your vacation, weekend getaway, or business trip – anywhere in the world! Search for hotels, motels, and vacation homes • 27 million hotels, vacation rentals, homes, apartments, and other unique places to stay • Search by city, attraction, landmark, or hotel name with just one tap • Filter by price, review score, amenities, and other things important to you • Find your stay last-minute or book it far in advance Find a great travel deal • Daily deals for every budget • Free cancellation on most rooms • Browse over 135 million verified guest reviews Manage your booking on the go • Get paperless confirmation • Make changes wherever, whenever • 24/7 customer service in more than 40 languages • Contact your host, view check-in times, and write reviews • No booking or credit card fees
Love this place
by best place on the coast! on 2020/12/01 15:01
Very clean and kids had a blast! We will be back!
Excelente
by Alba8922 on 2020/12/01 14:32
I really enjoy the stay in this place I highly recommended.
Love
by vaneymateo on 2020/12/01 14:30
Love this app and their discounts
Personal trip
by Morphic02 on 2020/12/01 12:22
Very nice app super easy to use
مممتاز
by Just nona on 2020/12/01 10:26
مممتاز
Eric/Brooklyn
by BBIGG-EE on 2020/12/01 08:55
Booking.com is great I highly recommend it
Amo este aplicativo!
by Shi Oliveira on 2020/12/01 02:30
Fácil de usar, super prático!
Comprehensive Travel Booking
by tayswimmer88 on 2020/12/01 00:30
Has just about everything you need to book a trip and includes all the iOS features you could want. Like adding your booking to the Apple Wallet. So far it seems to be accurate on amenities, payments, policies, etc. I'll update this review if that changes.
Boking harbors dishonest merchants
by 是绝对的家居设计的角度和 v 的角度看啊 on 2020/12/01 00:16
Booking shields dishonest merchants, and when merchants deceive customers, they are unable to solve problems
Love it
by Sur Notsure on 2020/11/30 22:39
Never a problem
Tabuk
by abalawi_a on 2020/11/30 21:37
Tabuk
رائع
by zizo_77 on 2020/11/30 19:19
جميل جدا
Braira Qurtubah
by Muqrinalhajri on 2020/11/30 16:47
Calm & wonderful place to stay , i would like to thank the people who are working at the reception Mr.Abdualla'lah and Ms.Khlood and also, Mr.Junaid. Thank you so much for your service. Big thanks to Ms.Roudah who is working with the customer service. Wish you the best.
Beautiful Place, great service
by Carla 🇪🇨🇺🇸 on 2020/11/30 16:32
Very close to downtown and all activities, very friendly staff. Great for kids and family. We hade a great night also with kids playing board games, having tea and eating delicious empanadas. We really enjoyed our stay there.
Best Value for Great Hotels
by SWNiesen on 2020/11/30 16:20
Booking.com hotel stars are great. Good clean rooms, good service, good amenities. Great Balue🙂
Home away
by Hurricane Florwnce on 2020/11/30 15:57
Really love this home and the transaction was excellent. The home has a relaxing and peaceful feel to it. It is decorated uniquely and beautiful., I took pictures to save the ideas. The house smells wonderful and the bedding is so soft and comfortable. I can’t express enough how enjoyable it is. I highly recommend it. I will be booking again. It is perfect!
Booking.com app
by lynnecuda on 2020/11/30 14:24
Easy to use
Marvellous
by zzzzzaaaaarrrrrraaaaa on 2020/11/30 14:10
Practical & convenient
Aplicación más segura
by Gabo Acevedo on 2020/11/30 13:48
Sinceramente es la aplicación más segura para separar y organizar una estadía. La he usado en Puerto Rico y USA, nunca me ha fallado. Además que los check in y out son seguros y com poca intervención con el personal con esta situación del COVID 19. La recomiendo
Excelente servicio
by fabyaudrina2015 on 2020/11/30 12:09
Siempre uso esta aplicación para reservar el hotel nunca he tenido ningún problema se los recomiendo,gracias 🥰
Hotel
by 3724982828 on 2020/11/30 08:03
Nelson ?? Quitan
Satisfying
by Aries Queen Tweetie on 2020/11/30 07:25
It was really helpful
Great service
by luizrgar on 2020/11/30 04:13
Easy to book and savings at the same time.
You cannot confirm your new account password
by Kkrx7 on 2020/11/29 22:45
Pretty amazing how poorly designed new account activation is
Excellent Service
by zackyyyyyyj on 2020/11/29 22:01
This is a very easy to use app with a lot of great qualities to find the best hotels for you at a great price with exceptional deals! I’d highly recommend and use this app for all your traveling needs.
I love Booking.com
by Chris& Dave on 2020/11/29 21:40
This is a great website that offers reduced prices and free cancellations. It is easy to book and always has great deals! I love it!
Very easy
by Nickle1020 on 2020/11/29 17:51
Great hotel selection and very easy to book the room.
Super easy to use
by sawhite2 on 2020/11/29 15:26
I love that we can search for hotels in the area of our travel routes. This makes it so easy to compare and book without leaving the road!
D Hartnett
by storhart on 2020/11/29 14:49
I am so mad I am in tears. I rented a room for a homeless couple. The hotel said that the couple smoked in the room and charged me 250.00 To have the room cleaned. The room was terrible And the couple assured me that they did not smoke In The room. I am out 357.00 for a horrible room and this was done thru bookings.com
Only Tralee app I trust and use every trip
by Travel lizard on 2020/11/29 09:39
I love booking. Com and it's app. It's so easy to use and gives all the necessary details!! Thank you! Truly the beat app and service available for reservations!
Comfort and good
by hshsbaish on 2020/11/29 05:06
Superb
Wolf creek gks snowboard 1st
by JoMJMS on 2020/11/29 04:52
Lov u Booking.com
A+ service A+ services A+ Easy app
by Johnir on 2020/11/29 00:13
Best app ever. Reserve now pay later. Good prices
👍
by cesar9793 on 2020/11/28 23:59
Muy buena app
Do NOT BOOK with Booking. com
by lilnutstain0 on 2020/11/28 17:49
Avoid it. They will take your money in a heartbeat but will take about 15 days to refund your money back even if the property has already given it back to them. They do not pay any other fees cause by them as a courtesy. Honestly, is not worth you going through the trouble because they don’t have integrity. when I asked to speak to a supervisor I was denied the opportunity and they ended the call.
Love this app!!!
by Locklears on 2020/11/28 13:32
We have absolutely loved this app.! It’s saved us hundreds of dollars! Hotels have always been as expected!!! Easy booking and follow through!!! We highly recommend this sight!!! Thanks Booking.com for making our vacations even more relaxing ❤️
Worst platform
by Edi Saputr on 2020/11/28 13:18
Be careful with this apps, the company nurture the property scam practice. I booked a room at White Birches Motel Maine, and both booking.com and white birches motel cooperate to charge me a fee of cancellation that happened due to the changing quarantine policy of the local government. Tried to call both hotel and booking.com but they are stubbornly put the burden of cancelling to the user eventhough it is a pandemic situation. I feel trapped and scammed, and they are just lack of empathy and so greedy to just taken away people money from cancelling the booking due to unable to travel during the pandemic. Very very worst experience,
Great booking deals!
by Lesmarrog on 2020/11/28 11:12
In usually use another booking app because I get really great rates but I decided to try out Booking.com and sometimes I do find better deals that the others! Keep up the great discounts but work on coupons as well! Will definitely using their service again!!
Super perfect service
by Nabil Lahham on 2020/11/27 11:01
Thanks
Always a Big Selection
by Saraswati1970 on 2020/11/27 07:32
We’ve used Booking.com in far flung exotic places as well as more standard destinations like Manhattan. We’ve always found what we’re looking for. Excellent diversity in pricing and options. Always responsive.
Nice experience
by Gargash on 2020/11/27 04:57
Great app
Pedro
by tortuga69098 on 2020/11/27 01:52
Great
Great Deals!
by jessastarr on 2020/11/27 01:07
Give it a try. Easy to use app. Greats specials.
Booking.com bad customer service
by unhappy L.D.R. on 2020/11/26 23:49
Do to difficulty with the app I ended up paying for room twice. When I contacted customer service they said that they would need 24hr to process refund and that they would get back to me. They never got back to me and I still had to double pay for room. Michael J. Was the person that I spoke with at customer service. Needless to say I will no longer use Booking.com or recommend to anyone. Lesson learned.
القصيم بريدة
by Nawal khaled on 2020/11/26 23:33
نوال
Alta Sierra Village Inn
by radleftcoastalelite on 2020/11/26 20:24
Difficult to get TP, had to request towels (only 1 towel for a room that holds 6 people—we had 3 of us). Maintenance staff person not wearing a mask greeted us and told us not to worry about wearing a mask “you are in the mountains.” He then proceeded to walk into our room without a mask to show us a door that was not working. There is a huge increase in COVID cases currently in Nevada County currently. The toilet had a pubic hair on it and there was one on the floor—had to disinfect these before use. Needless to say our visit was a bit stressful and this was on Thanksgiving to safely see my elderly mother for an outdoor Thanksgiving! I will not be returning!
My booking
by kennedy, char on 2020/11/26 14:31
It was very easy and quick to book my just because trip last min. Will use them again.
Quality Rooms
by ShaneAmom on 2020/11/26 14:09
I love the way I can type the event I am going for aka hospital and it shows me the distance from such place and I get plenty of reviews. I have tried Travelocity and Expedia or whatever it’s called and this is hands down the best app. Easy with everything I’m looking for.
Easy Peezy
by Brother King on 2020/11/26 12:56
I have found this to be the best way for me to find hotels and make my travel plans.
فندق المهيدب السليمانية
by moon-mm on 2020/11/26 10:46
رائع
Best app
by fgjivxhik on 2020/11/26 08:02
Awesome deals
Great service
by Freddo540 on 2020/11/26 01:08
Easy to work with. Efficient assistance.
Best travel app ever
by As you hope on 2020/11/25 14:46
For almost 10 years I have traveled worldwide using booking.com to find seriously good lodging options. They have never yet failed me.
Dr
by ፊደል on 2020/11/25 14:43
Good job!
Savvy One
by sandyslegal on 2020/11/25 09:13
How can you go wrong? You make a reservation and for whatever reason you can make it you can cancel within the time window and not be charged. Sometimes up to a day before!
Adam and Paul
by paulandadam on 2020/11/24 22:18
Love this App. Have booked wonderful places and taxis. Always easy. Always exactly what you see on line. And no issues with the reservation at the hotels. Next stop for us is Rome.
Hello
by crishauna86 on 2020/11/24 19:45
It’s very convenient love it
Booking
by LexiMum99 on 2020/11/24 19:19
Always extremely simple to book on booking.com Prices are always awesome!
Best places to stay
by whnny72 on 2020/11/24 15:07
Booking.com is the best app out there all my experiences have been great. I have always been happy when using them to book my vacations for my family. Also a safe and clean place to stay at.
Not COVID friendly
by Laws And Orders on 2020/11/24 14:29
Would not allow us to get refund for flight despite being booked on United which offers COVID refunds. Rather than make an airline-specific policy, Booking.com makes a universal “we don’t rebook” policy. The immense size of Booking.con would easily allow them to make airline-specific policies, but that’s just not as profitable. Not customer service friendly, not health friendly. How many people are going to take unsafe trips because Booning.com was laziness in not creating airline-specific policies?
Booking.com is a great
by alikihhhj on 2020/11/24 13:40
The application Booking.com is a very useful app
Easy and Convenient
by RachRice2688 on 2020/11/24 06:46
I use Booking.com for the convenience of filtering all my needs from price range, amenities and proximity of my destination. It is super easy to use and their customer service is top tier. You can also sometimes get special rates for using the app!
Servicio
by totohandyman on 2020/11/24 06:01
Me gusta la forma en que se trata la aplicación es fácil y clara..,,
Horrible communication
by worst honeymoon ever on 2020/11/24 05:25
I booked a hotel for my honeymoon,I get to the airport an decided to check my reservation,HOTEL WAS CLOSED AN STATED THAT BOOKING.com should have never booked for those days so now on my honeymoon with no place to stay,an u guys didn’t even apologize or send an email,didn’t give any type of compensation,for ur MISTAKE.I WILL NEVER BOOK THROUGH BOOKING.com again.NEVER
Zero empathy
by unleashmiami on 2020/11/24 02:35
I used this app twice , 1st time it showed me an option for a hotel that was supposed to be in tulum mexico , when I arrived it was an hour away.. 2nd time it took my payment for a hotel that was closed. I came to find out this after many hours of driving, it was a nightmare, long story short, I lost a whole night and a morning on my quest to fix it, next day their answer was “sorry, dispute with ur bank, we can’t compensate you for your lost” . 👎👎👎
Review
by dissapointed with site on 2020/11/24 02:18
A reservation was somehow booked twice. I tried to contact them with no luck! Poor customer service. Won’t use again or recommend!
So!! So!! Easy
by az_ rainn on 2020/11/23 20:47
I’ve booked multiple rooms using this app... I love it!!!
ممتاز
by (,., طيور الشمال ,.,) on 2020/11/23 19:57
ممتاز لكن المنافسون الآخرون قادمون
Love it
by tiatsdc on 2020/11/23 17:50
It’s so easy to get a great price for room and be much more. The free cancellation is wonderful. I need to use it now because someone drove through my husband’s office and destroyed it. So sadly we can’t go on our trip. Previous reservations were handled great.
Booking process
by Janlotion on 2020/11/23 00:57
Very easy booking process
Works great
by Snap403 on 2020/11/23 00:32
Love the app, allows me to find a room while traveling. Descriptions are accurate and you can handle everything from the phone.
Happy
by princess roxy bam bam on 2020/11/22 19:47
Very helpful and efficient. A nice price break!
Trip to the Dominican Republic
by NQ1957 on 2020/11/22 18:32
This App is Very Good to book hotels in places that has been rated, I like to read the reviews of people that had visit those places. It is good help.
Cool
by htnlcalifornia on 2020/11/22 16:41
👍🏻
Kathleen R Rossin
by rossinkathleen on 2020/11/22 14:51
Terrific hotel booking.com Makes rearranging also very ez . Thank you both
Bring back Total Price search
by Woden1 on 2020/11/22 13:46
Booking previously always showed the total price for a stay in search. Very useful. Now it shows listings based on ‘per night’, like every other deceptive site. Bring back straightforward total pricing.
The best traveling app
by Rain Caldwell on 2020/11/22 12:35
I use this app quite often as I am nomadic and travel often Booking always finds me great deals amazing customer service and there’s no better app other than Priceline that I use when booking my accommodations.
Bueno
by JeanCarlos95 on 2020/11/22 06:14
Todo súper bien. Hay de todo a los alrededores. El desayuno limitado por el COVID. Pero el precio que te dice el App no es real te cobran $23 de parking. En total en realidad sube como $80 dólares más de lo que te dice.
The best app
by Alaamdk on 2020/11/22 06:07
The best application in any where.
I like I recommend
by pepinilla84 on 2020/11/22 03:24
it’s great ....
Beautiful place!
by photographer MM on 2020/11/22 02:58
I had such an amazing experience at the Sea Hut. The owners were super friendly and kind and the food they prepared was exquisite. I will definitely stay here again when I visit India in the future
Best travel App
by Susan F Traveler on 2020/11/22 02:27
Every time I have booked with Booking.com I have experienced nothing but professional customer service experience and flexibility with my reservations. I have booked and had to cancel due to various reasons - no problem cancelling ! Thank you !
Best Prices!!
by Lani Bahama on 2020/11/21 21:03
I love this app! I use it when I travel anywhere in the US. You can’t find a better price.
Publicidad engañosa
by gafeduvi on 2020/11/21 17:53
Perdí literalmente toda la mañana tratando de hacer una reserva para luego llegar al hotel (days inn en Orlando fl ) y que me digan que lo que está publicado en booking no es posible, llamo a hacer el reclamo a booking y la única solución que dan es que cancele la reserva y me vaya a otro hotel, es una falta de respeto por que viajo por trabajo y no entienden que en un viaje de trabajo el tiempo vale oro.
Any where in the world
by Esteban Colon Delgado on 2020/11/21 15:06
I can use my Wallet to store my Bookings.com,Concert tickets My Flight tickets.
Simply the best !!
by Altolio Palmira on 2020/11/21 12:36
Booking.com its reliable, fast, and get you the best prices and rewards. Thank you Booking.com
Best
by jose8720 on 2020/11/21 09:20
Best place to be great hospitality only problem was tv wouldn’t work but great living quarters and would go back again and stay
Message Addition
by BossyW on 2020/11/21 08:27
With The New Message Addition, Make Getting Feedback Effortless & Convenient! App Overall is Quick/Easy 2Book &Use. Exxellent‼️👍🏾
If I could give .001 stars I would
by eldridgesmith on 2020/11/21 01:20
I’m appalled that this company would list a place like this on there site. The last review was talking about how this app lets u have transparency with hotels. Really! I feel like I was cheated. This is not the last you hear from me. 100% promise you that!
Greatest discounts consistently
by JoshuaG421 on 2020/11/20 22:58
This site has consistently given me the best discounts.Yeah occasionally there might be a site that has one hotel a slight bit cheaper but for the most part booking has been my site since day one.
Simples prático e seguro
by GLENNIOBRAZIL on 2020/11/20 22:38
Muito bom!
My go-to app for travel reservations
by EmCeeMinnow on 2020/11/20 20:50
I use it for all my travels, and it makes reservations very easy and pleasant.
Be aware
by DaBxNeNe on 2020/11/20 20:50
Only one thing I advise, if you guys book here just know you won’t get any guarantee if you have a issue with a property. According to booking properties are always right not the customer.
Wonderful!
by kayley scherer on 2020/11/20 19:49
I love using the Booking.com app for all my hotel stays! It’s quick and easy to use and gives all the information needed about your stay.
Siempre resulta
by jose a g on 2020/11/20 18:32
Excelente
If You Like Easy and Fast 👉
by Fotoelement on 2020/11/20 16:27
I travel a lot, I’m busy a lot and that notwithstanding I’m just not the type of person to waste time on stuff that an app can do. I’ve never not found what I want/need on Booking - and the reservation process is fast, easy and accurate. 🙏
Don’t
by Treniquè on 2020/11/20 15:18
Never book through second party especially booking because at the end of the day if you want to cancel booking still makes you pay the full price of the cancellation fee the hotel told me I should’ve called them myself and book through them and not booking because now they have to charge me $80 on a $95 room to cancel you better off calling the places is yourself and book that way it wouldn’t be no high cancellation fee
Awesome
by BigRich2312 on 2020/11/20 02:54
I’ve had nothing but great experiences time using this app. I highly suggest you download it and give it a try. I wouldn’t steer you wrong.
Short stay
by Brotherannancy on 2020/11/19 22:47
stayed at the Sables hotel for layover flight, and although the room was small, it was very clean and comfortable. The staff are friendly and helpful. The food was good too. If am ever in town and need a place within 25 minutes of the airport, this is it, clean and affordable.
Amazing Books!
by Prairie Pug on 2018/10/18 04:44
From the beginning, this app, even within context of changing infrastructures, within networks, and all of us with individual security challenges test our patience I knew something was different immediately in the software design of this app. That is, I have often felt I was falling between the cracks in apps in the last 2 years, so was this skeptical of one that would hold so much info ( safety, financial) and transport hotel details of a reservation. But, it does, and so seamlessly set up my personal and business accounts (and led me thru process of organizing my 'books') in just making a travel plan that I was unaware of all the gains until now. The ease of use, for those of us with little or waning patience for glitches, 'fear of losing things' syndrome is great...hang in there thru a 3-4 bookings. it will all start appearing, syncing, all history intact, etc. My hope is (once again...) restored!!! Beautiful.
Don’t book
by Cdee 11 on 2017/12/29 19:00
I booked this room late. I was coming from a friends get together and didn’t want to take the long drive home. I choose this hotel because it looked decent, and good surroundings and big enough for me,my daughter, and my fiancé. Now, when I booked, I made sure to put 2 adults, 1 child. Of course your site makes aware of it and accommodates. So as I arrive, we get our keys and as I walk to the room, it’s TINY. Not even big enough to fit a crib! It’s ridiculously small! So upset because I have my daughter who is crying because she wants to sleep and I can’t put her in this room. The bed was small and pretty much fit just 1 person! I then had to go back and let the guy know I did not want the room, he suggest a bigger one but there’s a “up charge” but that was after he suggested first to cancel the reservation through booking (knowing I’d have to pay a cancellation fee) and then rebook it. Now, I have to pay additional money because YOUR website didn’t accommodate my needs! Worst night, so disappointed with your booking! Highly dissatisfied customer!!!! Will definitely tell people about this! I’ve worked in hotel business and this is not how the booking nor the hotel experience should be
Great location but not what I expected.
by Yoi618 on 2020/09/25 17:58
Not what I expected for the price we paid. The hotel is in a great location but could use some upgrades and better housekeeping skills. The room was spacious but not as clean as it should be. The bathroom curtain was white with some gray stains which showed it had not been properly watched in a long time. The bathroom sink had some yellow stains in the corner and the toilet paper holder was falling off the wall. This one had a whole right next to it that was never patched up and the footboard needed some real good cleaning as they were gray instead of white. I spoke with the front desk about it and they sent the housekeeper to clean the room but everything I mentioned was still the same when we got back to the room. You could tell they switched the bedroom sheets, replaced the towels and vacuumed the floors but nothing else was done. This is the first time I experience anything like this in a hotel and it was a shamed. The food is also over priced. I was only there for two nights and didn’t want to make a big deal about the cleanliness of the room but unfortunately, I would not be staying here again.
Extended stay in Tampa Fl
by This is a Scam, and costly! on 2017/10/08 22:56
My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!
Outstanding location and service
by Datjushappend on 2018/03/06 22:18
The room was large and appeared even more spacious with the tall ceilings. The view from our first floor room was amazing. Very large windows and remote control blinds made it all the better. The bathroom was up to date and clean. The bed slept well and I would rate it above above average. The addition of the included mini bar was a nice touch. They restock the wine, water, coke, diet Coke (Coke Light), Sprite, beer, and peanuts every evening. I never heard noise from the nieghboring rooms. The location was central enough to get around easily. It is only an eight minute walk with luggage to the central train station. The staff was welcoming and accommodating. I had but two complaints. First, the water in our shower and one of the double sinks in the room had a drainage problem. They backed up very quickly. The tub and other sink did not have the same issue. Overall, I would say the hotel was the best I've stayed at in Amsterdam.
Incredibly courteous and helpful staff and team along with great location
by itsmytime.jp on 2020/01/31 04:43
The Oakwood has really gone beyond my expectations. I was originally going to check in at the Marriot since my brother was getting a room there; but instead I decided to next door to the Oakwood and I was not disappointed. It was 15% savings with a studio room upgraded to a suite by the fantastic fellows at the front desk. The rooms are very clean and modern along with large fridge and full kitchen. Beds were very plush. The gym on the top floor was well rounded and fantastic along with the steam room. I did laps in there rooftop pool which was very clean. The hotel is connected to the mall and the shopping was also very good and convenient. There are about 6 restaurants you can choose from here and so far each one has been good. You will feel very welcomed and have everything you need and then some at the Oakwood.
Gorgeous but out of the way
by Whereismare on 2018/03/31 12:52
It was not near or convenient to anything. When you look at the map you think “oh its in Jimbaran so it near...” as there are many great things worth seeing & experiencing here in Jimbaran or Uluwatu area but its quite far from anything due to the windy roads. You have to hire a car —no taxis available from here —and you are at the mercy of whatever they want to charge you, even to go 5 minutes down the road to the closest restaurant. I’d recommend stYing here for a night and enjoying a full day relaxing by the pool and taking in the views. The dinner at the restaurant is quite good and reasonably priced for the portions and quality. Then, after enjoying your time here, find another location for site-seeing the rest of Bali as this is not a convenient base for going on excursions, shopping, dining, etc. its gorgeous and inexpensive for what they offer—this makes it a great value, but its too far away to enjoy anything beyond this property itself.
Awful customer service And bad customer relations.
by Dabate074 on 2020/08/13 11:06
I’ve used boooking several times in the past without problems, until recently. It was my birthday and wanted to celebrate with my girlfriend. I went on the Booking app to find a Jacuzzi Suite and located one in their site at a Holiday in express and Suites. Drove over a hundred miles to this hotel that I reserved And got to hotel. Checked in and went up to room only to find their was no jacuzzi in room. Called front desk and was told that they didn’t have any rooms with jacuzzis, and that I would need to talk to manager in the morning. Talked to manager at checkout and was told that They are not going to refund me at all because it’s not their fault, it’s Bookings fault and I had to call them. Called booking and they said it’s not their fault either. So I guess it’s my fault that I was lied to and lured into a hotel for something I was promised and paid for but didn’t receive. Beware of Booking. Com as they will not stand behind anything, and don’t care a lot guest relations. Again I used them to book many times in the past and will not again and suggest for your sake you do not either.
Kind of pricy for what you get
by k_melnyk on 2017/11/14 02:17
This accommodation was more like a bed and breakfast (except without the breakfast) Beds were not comfortable. One, the hide-a-bed was a thin mattress and my son woke up with neck and shoulder pain. Queen bed was a mattress with memory foam on top. Wi-Fi worked only sometimes. Hot and stuffy in room but Xavier brought a fan which was helpful. Only one faucet worked on sink with lukewarm water and shower was not so great, but had nice hot water. Also, no fridge, microwave or anything. Parking was about 1/4 mile away and an extra $10-$15 a night. Xavier was very trustworthy and helpful and gave us good suggestions where to eat, etc.. (The reason for the 3stars otherwise I would give it Just 2 stars for comfort). He was also a good communicator and responded to texts and requests promptly. This place was close to the center and seemed to be safe enough with double locked doors. All in all I felt like we paid a lot for what we got compared to other places we stayed in MX though. Be prepared to pay for your stay in cash (pesos) too.
Great Showers!
by erwinmac on 2018/03/30 10:51
The hotel was near a new mall. The room was small but clean. We stayed for 13 days. On the 3rd day, a bottle of perfume was taken out of the room when they cleaned it. The front desk was notified and they said the cleaning crew knew nothing about it. Nothing else done about it. Use the room safe as the cleaning staff may not be trusted. The bottle of perfume was not high in value but still bothered my wife because something was taken out of the room. No manager came to talk to us in the next 10 days of our stay. Another thing, we received 2 card keys in the beginning of our stay. One cracked and did not work when trying to open the door. I alerted the front desk and they said they will replace it for 200 pesos as “all room cards are inventoried”. Such a valuable piece of plastic... We continued to stay there as we were already charged for the entire stay. Flip a coin when deciding on this hotel as they seem to be customer friendly until a problem arises. The only real plus were the showers.
Trying to play in VEGAs - not working for them
by mardigras13 on 2018/04/14 00:22
Ya. Umm. Find a new in house management and marketing team.... Front desk manager should not look like a peep show girl with a small silver bow in her side part unless at an adult only restort 🤔 Coming from Park City Utah and knowing what the resort is like there—— No COMPARISOn - never staying at this Las Vegas property again! I’m sure this is not the atmosphere you would like to use for carrying on such a reputable establishment As a guest——Know resort fees are better covered in properties in Las Vegas that have fresh drinking water service at the pool..... Serve room service with water included.... (not upon request) ..... When going GREEN - don’t place the offer on the desk and hard to see —— use a tent marketing strategy in the BATHRoOM——Oh and coffee in room makes most excited!! Not included??? —- !!! AND when the pool is closed in April, don’t use internet, fitness center (not used) or TOLL free calls be obliged to waive the resort fee when addressed in this situation.
Chic Royalton
by Dashpromlgyo on 2018/03/19 01:08
I checked in here on Friday and I hate every minute of it.I paid for a luxury room what I got was far from that my first room was room 5111. You can tell the room was hit hard during the flood it has mold everywhere. I requested to get moved because of the awful smell in the room and breathing was impossible. When I called to complain they just hung up the phone. The first room we had had fresh cut fruits and a bottle of wine nice presentation but we could not eat anything out of the moldy room we finally got moved to another room that was not luxury with two beds instead of a king bed. Spoke to a supervisor who gave us reservation to a Mediterranean restaurant which already came with our booking lol.. I have requested to be moved to the diamond room and offered to pay more the hotels has refused to grant this claiming they are all full as I sit by the pool and see empty rooms. I have never felt the need to write a review but this is the WORST hotel I have ever stayed in can’t wait to get home absolutely HATE IT unfortunately am here until Wednesday hopefully someone will make this right but I highly doubt it
Abosolutely fabulous!!!!!
by zeeSoto on 2018/08/11 19:06
We loved it. It was more than what we expected. The 2nd floor jumper/ trampoline was a extra for the kids. They wanted to sleep on it. The kitchen had everything we needed. The rooms were spacious and great!!! Bathrooms were nice. Plenty of towels. Plenty!!! Everything was roomy for two of us families. Access was easy and they were ready for us. The top pool was amazing!! It was so beautiful up there. It had a bathroom and even a grill!!! The architecture and design of the building and every detail was so impressive. It was close to circle k, gas, food and a police station. We felt safe and at home. I really would love to own one of these units. This will be our spot going forward whenever we visit Tulum. We have always loved Tulum and all it’s restaurants, shops and activities. It’s the place to be!!! Thank you so much to All the staff!!! We’ll miss you!!!
Worst experience ever!!!
by Kay Soth on 2018/01/01 19:36
DO NOT STAY HERE! Me and my girlfriend we’re both woman and a couple booked a room here for New Year’s Eve. We thought we would have a decent room in the back with privacy and some peace. Wrong, in as less than 1 hour we received a disturbing note on my car windshield. You can see for yourself in my photos. We felt very uncomfortable and threaten someone at the motel is watching over us. We called the front desk to informed them what’s going on and requested for him to escort us to the car we felt unsafe at the moment. He took nearly 30 minutes. And so we decided to reach out to the cops to have them escort us out the motel in a safely manner. But the cops never showed up of course it was New Year’s Eve. The front desk attendant end up showing up later and we decided to get a refund back it was unpleasant. Cigarette hole inside the comforter, the vent was off the ceiling in the restroom, a cloth towel was hung on the shower curtain/rod used, and red stain on the side table. It may be cheaper to stay for a Motel 6 but this one was the worst one I ever stay please do not book this place!!!
Reasonable for a last minute booking
by Tina Pastore on 2018/03/19 12:14
The B&B is located in a nice historic area. It is a bit too far from the station, especially because we could not find any taxi service in the city. There is no reception at the building and we didn’t receive the email by the time we got there, which was a bit confusing. But we managed to speak to the person in charge. The building looks nice and historic. The bedroom was a bit expensive for the type of furniture they have there. The bedroom furniture looks cheap and old. The bathroom was nice, but the shower box was poorly installed and didn’t work properly. They offered a breakfast, which was included in the price. But the breakfast was too basic and we had to order some sides to complement our meal. However, we were charged twice for the basic breakfast and the service was pretty disappointing. We did book our stay without researching at the very last minute. The B&B was a recommendation by a friend. But we expected a little more for the price we paid for the suite.
Memorable Stay
by Professor Pickle on 2017/12/25 13:15
I spent 4 nights at the Rocabella Santorini Resort. Simply stated, it was an excellent experience. Upon arriving at the hotel, I was presented with a welcome drink and informed that I was upgraded to a nicer suite. The room was perfect, large, and had all the amenities that I could ask for. My room faced the Caldera, which made for beautiful views. The highlight of my trip was twofold. First, the restaurant served very tasty food and the service was beyond excellent. Second, the waiter at the restaurant, Vlad, made my stay most memorable. In the 5 days that I stayed at the Rocabella, I developed a friendship with Vlad. During his time off, he showed me around the island and knowing my love for hiking, hiked with me to the town of Oia introducing me to some of his friends. As I was traveling alone, having Vlad there made my trip most enjoyable. Thank you Vlad and thank you Rocabella! I will be back with my wife.
Broadway 3BR Apartment
by ballard1955 on 2019/09/07 03:49
Oh my goodness! Where do I begin? We arrived around 6:30 pm, after a 10 minute drive from Boston Logan Airport to the charming area of Revere. The entry details sent to us by the hosts were perfect! Upon entering the building, we knew that we were in a special apartment. The apartment is exceptionally beautiful. Everything has been renovated to the highest caliber. The beds are all three like sleeping on clouds. Although, we were here only one night, prior to a flight to Newfoundland, we could have all spent a week. The restaurants in the area are great & so reasonably priced. We ate at Di’Parma, 2 blocks away. Fantastic fresh swordfish & risotto. Great house bottles of vino for $17 USD. Whenever I am back in Boston, this is where I will stay. I would give this 100 stars if possible. Thank you Erik & Linda for allowing us to stay in your beautiful apartment. 😃🥰
Le voyage splendide!
by Marlin-Pierre on 2017/11/21 19:24
My fiancée and I flew away and was booked in Montréal for a one week get away. There were many amazing places to dine coming from the gem of hospitality in the South - Charleston, SC. There were so many great and diverse ethnicities to dine. We stayed above a grocery store on Sainte-Catherine Street that had all of the amenities one could ask. We ate at ‘Cacou 70’ Rue Sainte-Catherine where we stayed for breakfast, Mediterranean Tabouli at a grocery store for lunch and Israeli, Latin, Greek, Asian and of course, French food for dinner. We were two foodies in a nirvana metropolis. We found ourselves eating at Cacao 70 several times due to their many options. We never ate the same options twice, as we sampled bites from each other’s order. We also went on a hot air balloon and hit the spa ‘Sibéria’, and bought many postcards and trinkets to seal our memory. I proposed to my fiancée while in Québec and look forward to future travels with her. Viva Montréal!
Mr.
by Rick Weic on 2018/04/26 17:30
The staff is so helpful and understanding. I had read all the reviews about the king size handicapped room on the 2nd floor next to the elevator. That is the room we have. For us, it’s not too loud, but we are here in late April. I do wish like others have said that it had a view of anything other than a wall. But it is what it is. I’m much more into the comfort of the room. Our room is clean, although, they do skimp on the toilet paper. I shall have to request more. We don’t use the amenities that the hotel offers. We don’t swim or go to a gym. We also don’t have have young children of any age. We have come to Reno to watch grass and trees grow somewhere. Anything other we say would be unfair because we have just spent our 1st night here. I don’t expect anything to happen negatively here that can’t be fixed.
Super simple to use, but one suggestion for app devs
by eramsay10 on 2019/03/07 19:34
Downloaded for US cross country road trip. Used everyday so far, now going on day 7. Very easy to search, read reviews by category, apply filters for specific needs (pet friendly, free cancellation, etc) and book. Saves billing info for easy reservations across pretty much all hotel/motel chains. Super simple to use. One suggestion, if Bookings had its own rewards program, it would likely gain more market share as many of the chains have their own rewards programs that incentivize using their app instead. For budget travelers like me, Bookings is easier to use in finding the cheapest deals across chains, so having an umbrella “rewards” or points system through Bookings that could apply to all stays regardless of the hotel chain would be awesome.
Read before you book! Your trip depends on it!!!
by Davids8126 on 2018/03/13 16:19
You get what you pay for... the first room I had because I did ask for a new room had a cracked and pealing ceiling, dark, and the furniture was so old and rocky, like a table that needed adjustments, the phone had some sort of interference that projected a high pitched screeching noise and rocky. That room needed a complete make over. So I get my new room in the “new” tower... the carpets getting there needed to be stretched like a low budget carpet company put them in. As you get off the elevator to the 22nd floor it smelled like sewage every day I was there which is gross. By the way so does the pool area that was half open. The bathroom in this new room is missing finishing touches the alarm clock is out of the 90s and the phone didn’t work in this room either. I won’t ever go back unless I go a nice free room to change my thinking... Which is why the saying “you get what you pay for” is true in this case. I would have rather payed the extra $200 and stayed in the Aria like I did last time and been a lot happier.
LOVED IT
by Cupahtea&Nesquick on 2018/06/16 03:41
I must say my Husband and I checked in for 2 nights we watched the fireworks Father’s Day weekend it was beautiful I will be back I would never check in the Days inn again with there nasty slippery floors I like carpet the microwave wouldn’t even reach the socket at the days inn plus they tried to film flam us and said the towels was missing who on earth would steal dirty towels the supervisor fired the guy who lied and gave us our $100 deposit back I called the police got a report I was hurt to the pit of my stomach you don’t lie on me and my Husband we have plenty of money to travel with and if I was a thief why would I take dirty towels and not the iron or the blow dryer pillows and ironing board they was looking for an excuse to keep our deposit and it didn’t WORK I’m fine Hear at the Super 8 its way much COMFORTABLE BLESS THE OWNER WHO RENOVATED THIS HOTEL YOU'VE DONE AN AMAZING JOB MR&MRS JOHNSON
Perfect for what we wanted!
by magnetos mom on 2020/07/08 15:44
There’s two rooms with a pull out couch and a full kitchen. Pots, and pans. Silverware etc. nice big king bed. Comfortable newer mattress. Nice bedding. I personally watched as the maid brought fresh comforters to the downstairs unit, so it’s all fresh. Everything works. A couple minutes walk to the beach. If you want beachfront you may want to contact to be sure. Everything is nice and quiet, and clean. Since Covid-19 you need to have a mash on in stores, and some restaurants you have to wear one to the table. Don’t let this scare you off! Avon cottages offers a nice place at an affordable price. The beach is amazing down here!! Definitely two thumbs up!! If I had an extra arm the thumb would be up! Definitely coming back here!! Next time I want beachfront though I have a bad back, and can’t walk far.
Modern and quiet
by Suzan t on 2018/01/08 07:39
We spent a week here and mostly just to rest it was quiet even know they're doing construction across the street and the room was nice and dark for sleeping on the air conditioning worked extremely well maybe too well. Staff is very accommodating and kind- You're within a five minute walk of the Times Square mall which is a great place to go for food on the lower level. also if you want to cross over where the monorail is a few blocks up there's a night Street market with tons of food and also the fancier Fahrenheit 88 mall and promenade. Personally I like the hotel but the street that it was on was off the beaten path and it could be a little scary for women traveling alone I would not recommend it. However I was always with my husband and never felt unsafe at any time. they have some fun theme rooms like the Beatles room in Marilyn Monroe room or the Elvis Presley room we actually stayed in the Beatles room for the first night and it was adorable. Breakfast was included but I'm not much of a breakfast person so I only saw one time and it was limited. Our favorite place was as you approach the Fahrenheit 88 mall there are some Japanese and Chinese letterings we found it on the last night and it's a massive food court with everything from Japan or Hong Kong. He was a nice stay and the price was right.
Nice place but needs some updating
by Bob & Becki on 2020/02/22 08:17
The customer service is the best. They treat you like royalty. That being said, the place needs some updating. They tile in the shower is cute but shower curtain didn’t go with th decor. The floors are sold and need to be replaced. The furniture in the room and lobby is very dirty and outdated. The pictures that are on the website are not true to the hotel. Hated the art work in our room. It looked like graffiti so we took it down during our stay and it made the room more acceptable. It was very noisy. We had a balcony and you can hear the rain and people taking and the wind. The halls were noisy and you can hear everything so not a lot of privacy. No elevator with so you have to walk those stairs! But absolutely loved the rooftop. Had a small pool and lounge chairs that we took advantage while there because beach is hard to get to in Old San Juan.
Love it ! Highly recommend
by tiantiangao on 2018/09/05 13:30
It was lovely to live there ! We arrived a little bit late , but the boss was so nice , even it’s late, he introduced us where the swimming pool and the kitchen and where we could have breakfast! He’s so nice ! And after we slept, we reminded that we need to get up early next morning so we can leave for the Xcaret Park early, but we have no idea where to take the bus and everything, so we have to wake him up , he’s so patient and helpful , and even helped us search for the bus routines so we could know when we can catch the latest bus back home ! Totally nice experience stay with them ! And the other day , his wife is also sooo nice ,cook us the breakfast and call the taxi for us . Highly recommend stay with them if you need to stay in Cancun! Lovely place and friendly host!
Three stars
by Curly Grrl on 2019/07/09 21:28
When I initially got the app (about 6 years ago) I was very pleased with the recommendations and found that the reviews and ratings were quite accurate. I was also happy with how easy the app was to use. Notice I said WAS. Now, not so much. For some reason, I am unable to do a general city search; it wants to only search for what is closest to me. Most importantly, many user reviews of properties state peoples personal experiences and not specific to the amenities, facilities, staff and services. And I suspect someone has been editing out the negative comments. We stayed at a property three years ago with a high star rating and glowing reviews, but when we got there, it was a run down motel 50 yards from a freeway. They required a $200 deposit - even with a credit card, worn out carpeting, an AC unit that had to be beaten before it would cough out coolish air, if it blew any air at all, no hot water and spotty wi-fi. I have been reading reviews online and comparing those to reviews on Booking and they are not even close: 2 weeks ago people have began complaining about bedbugs and roaches at one property, while no mention of such nastiness is made on Booking where the reviews are still all positive. I will try the update and see if that fixes the functionality of the app and continue researching online reviews/ratings.
Not right...
by loyal americinn on 2018/08/21 21:53
I called earlier this afternoon to make a reservation for tonight. They said they were booked full. Couple hours later, I tried on line and got a room but at a much, much higher rate. Very unfair way of doing business and a strange way to build customer loyalty. I also wanted to enter a comment about how they rent rooms (terrible). I had to enter a nickname to do it. I used my first name and initial of last name and a pop up message said that nickname was already used. I also entered both my initials and that got rejected, too. I then entered ‘Unhappy Customer’ and the same thing happened. I’m going to raise my scoring from One Star to Two Stars and keep going till it gets accepted. If this post appears online, it’s because it won’t accept lower ratings!
Bed bugs
by Ecccckcoo on 2018/05/24 22:32
I have stayed in dozens of hotels. This is the first time I ever encounter bed bugs. It was literally on the bed crawling around. We called the front desk repeatedly to get the person working to come. They didn’t answer so we grabbed our things and told her there was a bug in our room. She asked if it was a stink bug, I said no and asked if she would come to the room. She went into the room and saw it immediately. She apologized and said she would move us. We were about to leave the room when she turned back and said let me get it before it spreads. We then went to the front desk where she was bombarded by phone calls and proceeded to say she would move us. While she was on the phone we talked to each other and decided no way. We told her we didn’t want that we wanted a refund because we have children in our home. She then asked if we wanted one of the new unused rooms. We repeated no and she said we would get a refund once we spoke to the manager the next day. It’s been five days and no call back.
A travelers dream
by skinntlittlemama on 2018/01/21 19:35
I travel A LOT for both business and pleasure. This is MY FAVORITE app for booking hotels. It's always the cheapest. The rates always go down. It's easy to make special requests. You can sync it to multiple devices or send and share a booking with other people. You can add booking details to your iPhone Passbook or to your Photo album. It has a pay later option. The customer service is wonderful. They will send you maps and things to do in the area etc. everything about it is perfect. Recently because I book so often with them they upgraded me to the genius account which means I get up to 30% off a lot of hotels. I had a hotel booked in nYc for $1340----they upgraded me and reduced my price to $901! Hello thank you! Use this app!
편안하고 즐거운밤을보냈습니다~
by 정유란 玉兰 on 2019/04/09 12:25
처음으로 숙소 평가 써 봅니다. 숙소가 난징토루 B코스의 종착점 타샤에 있어서 가서 하루숙박하기에 좋습니다. 그리고 숙소 사장님과 사모님이 정말친절하세요. 도착하는날 사장님이 픽업해주시고 뒤에있는 사원안내도 해주셨어요. 그리고 사모님이 요리도 잘하시는데 초대해주셔서 저녁도 잘먹고 숙소가 깨끗하고 아늑해서 편안한 밤을 보냈습니다. 죽순요리가 난징에 특색요리중 하나인데 숙소에서 직접 말린 죽순도 구매할수있습니다. 향이좋고맛도좋아요. 숙소에 하루 묶은것이 아쉬울 정도였고 숙소에 묶기 전에서 후에도 질문에 친절하게 대답해주셔서 고맙습니다. The accommodation is well located at Taxia village, which is the destination of Tulou Course B. First of all, the owener of the place and his wife were really kind and willing to help me. They did not just pick me up from Taxia bus stop from the course, but also guided me around with a kind explanation. The madam cooks well and treated me dinner! The place is calm and homey, besides clean! If you have any problem, the owner will happily help you! Also, dried bamboo shoots that dried by the owner, (which is a local dish), is sold at the accommodation. Last but not least, thank you Mr and Mrs for your kind answers to my questions!!
Better communication with the hotels/motels
by nancymerisa on 2020/03/04 05:07
Booked online but decided to pay at the hotel but I put my information/ CC info to reserve my spot only to show up and THEY GAVE MY ROOM AWAY. Because of some technicality even though I had called in advanced to let them know we were running late. This is something they could work on is the communication so people aren’t left stranded with nowhere to sleep! Next night I booked online but this time I payed online to make sure We had a place to sleep after a long day of driving. I call the hotel to confirm and they said I had to pay in the establishment, but I told them I had already payed ? So I ended calling customer service and they helped me thru the process! Only reason for 4 stars is because of the customer service representatives!!! You guys are awesome
My Experience at Extended Stay
by Ms Bahamas on 2018/05/11 13:56
Hi my name is Michelle, I remember the very first time I chose to stay at an Extended Stay which was in Doral, oh my gosh” it was home, away from home. It has been about (6) six years now, and no matter where I go, it has been and will always be “ Extended Stay Inn. Very clean atmosphere, clean linens, white clean fresh bath towels , dishes, pots and pans, all clean, bathroom, tubs, toilet and face bowls all clean and fresh. Relaxation in the heart of stores, plaza, Resteraunt’s, banks whatever you’re needs may be, it will be met. The staffs are very courteous, friendly, just professional. I am a Manager so I definitely know. If you’re wondering where to stay and you have traveling plans, please don’t hesitate you be the judge choose Extended Stay, you’ll see what I mean.
Muscat Hills Resorts
by GumpDrvr on 2018/02/09 11:23
Day 1: Upon arrival we were not even welcomed at the gate. Security was very rude even though we arrived in an airport taxi. There was not even a hotel buggy to take us to our quarters. Dinner that evening was great we had a wonderful hostess from Myanmar and in my opinion absolutely professional beyond measure. Day 2 : The beaches and the breakfast were wonderful. The views were simply and breathtaking. Dinner that nights was one of the worst experiences I have ever had. The hostesses were very pushy in trying to get us to place our order. Then after that didn’t work they ignored us until we had to signal them to come over. The kicker out of the whole night was their manager Ricardo. Me and my wife watched him greet every other table and guest that night twice while only glancing at us. I guess we had to either be Arab or Caucasian for him to even greet us in his Resturant. Horrible experience never would I recommend this resort to anyone.
Less than expected
by Solo Vagabond on 2017/09/28 13:15
Location proximity to Oktoberfest was only good thing. Well the check-in staff were friendly enough. The place was dark and grungy with several lights out. My first room was okay, but missing furniture. There were not adequate outlets either. I had to change rooms for my two night stay. This made me quite upset, as I was traveling for business and it meant leaving everything in luggage storage all the time. The luggage storage did not seem secure as it was in in an outside building and not monitored. It was also a ransacked mess. The breakfast, that I thought was included, was not. It was an okay assortment, but the breads did not seem fresh. My second room was worse than the first. But at least it had all furniture. The bed was about the least comfortable I've been on in a while. All night long people were knocking on doors and making loud noises. Broken beer bottles in the hallway. It was just a mess.
Gusde House
by Makebetterapps on 2018/04/02 18:10
The price was right for me to stay next door to my friends and the staff was excellent. If you’re use to luxury I’d stay somewhere else; the bright photos on the website look new, comfortable, a magical. This place is dark n dingy at best. Very misleading photos but fine for what I needed I suppose. I booked 10 nights for under $350 USD I only slept there about four or five total nights so I sorta didn’t get to use all the benefits of free breakfast and sort of wasted money; that’s my fault not theirs but I’d have booked somewhere even cheaper had I known the downfalls of this place. Very friendly and trust worthy staff. I never locked a thing and was barely ever there to watch over my stuff. Sometimes it’s hard to find anyone depending on the hour but I would still suggest staying here for the price tag just don’t expect the Lap of luxury that the website promotes.
Not what I expected!!
by Talya4u on 2018/03/01 13:07
The room was clean and the staff was kind but that was were it ended. We booked a deluxe room with sitting area and a balcony; what we got was a small room with a double bed on a wooden pallet and no windows!!! The sitting area consisted of a small glass patio table and a metal chair, also there was no hot water. When I showed the front desk my reservation with description I was told they did not have that room available however I did not see any balconies so I’m not sure if that room even exists... this hotel was really difficult to find as well. So if you are a backpacker and looking for an upgrade from a tent this is your place!!! I would not stay there again and was charged for all 5 nights even though they did not have the room as advertised. We left after 1 night.
411 a 62 st
by covidcorona20 on 2020/06/03 21:05
Overall appearance of the room was clean and quiet. The street is a little busy but is expected this time of the year. The queen size bed is very uncomfortable.. with multiple areas that have dips with springs poking you making it impossible to get a good nights rest. It is not a ocean view room - which was one of the things we were looking forward to was the fact that it said ocean view. The walk to the beach is pretty far and wouldn’t recommend it when it’s hot out. Beware when it rains because of landing water and there really isn’t a place for your pet to go to the bathroom. Be sure to bring trash bags, dish detergent and a extra fan because the AC unit is not equipped to cool the space when temps are above 80. The bathroom door must be left opened or your literally sweat to death just washing your hands due to the heat that comes in through the sky light.
I Love the Hyatt but...
by Docsfox on 2018/03/26 06:27
I was happy with most of the staff with an exception of a few unfriendlies. I like the fact that they want to be at your service but the mandatory bellhop (requiring a tip) can be annoying. I love to be served but I was running out of tip money. Also, having to call for items we forgot and then those items not coming was aggravating. I loved the fact that they offered full sized water bottles but was disappointed that we sent my daughter’s friend to grab some and they would only give her one. We all had to be present? Silly. The Hyatt is my favorite hotel, always comfy, friendly service and clean, staff attentive. I would stay here again. I only mentioned a few things that fell short because I assume you want my honesty.
If you need a few hours sleep near Incheon, this place is perfect
by showmeluv on 2018/03/03 15:01
I had a 14 hour connection at ICN and did not want to stay at a capsule room in the airport transit hotels or pay hundreds of dollars at the Grand Hyatt for such a short stay. I just wanted to get a breath of fresh air and a good night’s sleep. This place was just perfect. It’s a quick taxi ride from the airport, located just a few minutes away in a nice suburban neighborhood. The hotel itself is no-frills, what more do you need for an airport layover? Basic but quite comfy. The staff were incredibly friendly and helpful. There is a fantastic local Korean restaurant next door, as well as convenience stores, coffee shops, etc. I left at 5 am and a taxi was waiting right outside. Just perfect. Thank you, Hotel Hu!
Convenient location, very friendly staff!
by emkaef on 2018/07/26 20:41
I stayed in more luxurious hotels in London, that’s for sure, but all together it was a nice spot and the reception girl was oh so kind and helpful! The hotel location is extremely convenient to train and tube connections. Our room was located in the basement. No exciting view but we were not bothered as the room was spacious, clean, totally silent at night and it featured a very good working air-conditioning which was a true blessing during the heat weave in July 2018. We had no breakfast in the morning so I can’t rate it. The location is perfect, very close to Paddington train station and a couple of other metro stations. Hide Park is just a few min. walk and we rented a bike nearby to cycle to lovely Notting Hill. I would definitely recommend this hotel to friends who wish value for money.
Amazing location. Too many details not taken care of.
by Moneyyyyyyyy☺️☺️☺️☺️ on 2018/03/25 13:51
Great location. We arrived at midnight for our night stay. Made it to the room. Took a bath and started getting ready to sleep. No lock on the main door , nor security tool to prevent others to come in. Wifi did not work. Not available. No TV. It was making a horrible clicking sound all night long. Although the linen appeared to be clean there was a stench of water damage/dust accumulation. No literature on the previously mentioned equipment tot working. Twice we had people come in the room uninvited and had no way of keeping them out. We decided to lean a chair against the main lock for security. Other than than apartment was good sized, amazing views, great location. Right next ro the beach, restaurants etc. We were out of there before 9am, the most expensive one night sleep ever!! Will not return.
4.5
by Phillylily on 2019/01/19 21:48
I love Booking and use it nearly every trip I take. I rarely fine cheaper rates and never a more user-friendly app. Compared to others, it’s clean, simple and intuitive. Really the only thing that cost them half a star is that I had a problem getting them to honor their rate match. There should be a better approach than sending them a link to the other rate as by the time they read my email, the other rate was gone as the hotel had sold out. Of course I should have gotten a screenshot, but it would be nice if that was part of their instructions. All in all, I have been a massive fan since I discovered Booking and any time I try another site, I’m reminded why Booking is best.
Removed features make the app worse
by Jmcc625 on 2019/07/26 15:41
Booking used to be my go-to app whenever I was planning holidays. USED TO BE. Not anymore. They have changed former excellent features, and this has made the app worse. Two examples: (1) “Draw map” - I loved this function because it allowed me to draw a map and see only hotels inside my map. They removed this feature. Now every time I look for hotels I need to go through irrelevant results because their other location features are not accurate. (2) Filter by price - in the past you had a sliding bar and you were able to select your price range (from X to Y). Now you can’t. Instead, the app gives you predetermined ranges that in many cases are completely irrelevant for you. You end up with a lot of crap results that you don’t care about because they are either below or above your price range. Booking just keeps getting worse!
Amazing Experience!!
by orteam305 on 2020/08/15 17:51
Very great hotel staff!! From the moment we arrived. We arrived around 1pm and they let us check in our room early. As soon as we checked in they gave us our room card and we were off to the room. The rooms are very decent, they don’t look outdated. They look very nice and modern form the bathroom and sink mirrors. The beds are comfy. They have microwave, fridge and coffee in the rooms. They also have an ice machine in the building. They do provide free continental breakfast, very good breakfast. Bagel, cheese, sausage, yogurts, milk, coffee, nutrigrain bars etc. very great hotel. The pool is beautiful and large. Gym, pool bar, snacks. Concierge Rebecca super amazing. She has all the information you need. Some many things too do!! She reserved us a dinner cruise, scooter, jetski, parasailing, kayaking, paddle boarding etc. she has all the package deals!! With drinks and food included. It was my anniversary and this place exceeded our expectations. Rebecca provided excellent service as well as the front desk ladies. Everything is so close to this hotel!! Highly recommend!! If your looking for package water sports activities this the place!! They also provide free shuttle service to downtown, thats were all the activities will be at!
Do not recommend
by haichfoao hejauy ianzvcidjsb on 2019/07/24 20:51
This is a horrible app. I downloaded to book a trip and when I paid, it said the payment didn’t go through and I needed to put in a second card number, which I did to get the booking. However, after contacting my bank and the hotel I found out that the first payment had already went through. Had to call three times to get the second card removed. During the ordeal, I realized that less than 24 hours after I made my booking the price of the room went down $50 dollars. They said they price match, so I sent an email and attached the two prices, but they wouldn’t refund me until after my stay. After my stay, I had to email the invoice and booking # TWICE to get the refund which isn’t even added back to the charged card but added to the wallet on the app. Would have been cheaper and less of a head ache to book directly through the hotel. Pointless and a waste of time
Terrible app coupled with terrible customer service.
by Wtbib on 2019/03/02 22:43
Me and my friends wanted to go to California for spring break so I booked a $250 room with booking. Turns out when I had chosen the date it had not saved after I had exited the in app calendar, instead it had booked me for that day instead of the date I wanted. I called the customer service and all the lady would tell me was that it wasn’t their fault because they were following the hotel policy. It wasn’t the hotel that was at fault, it was booking. They refused to give me a refund or book me for another date. Realizing i might be the one at fault, I went through the process again to make sure that I had done everything correctly. I entered the date I wanted again and exited the calendar and it went back to that day instead of the weekend I wanted. I have now lost $250 to company that will not take responsibility for their mistake. I will refuse to use this service ever again.
First time guest
by DrSLynch on 2018/01/18 12:57
This was our first time to stay at this hotel. We selected it due to location which was perfect for the race we ran and access to the marina areas. We had a pool view first floor room... would NOT get this again... no privacy and very loud. They have some other pools and one that is quiet.. a room in that location would be great. They have harbor view/front rooms but save the money... The rooms were clean and the bed comfortable. I liked having a bottle of water provided each night. The hotel was very loud... doors shutting and guest who appear to have never stayed at a hotel yelled down the halls at all hours... I invested in some ear plugs. Overall a good hotel, but there are others we like better.
Small room-loud heater!
by Mama Luce#1:) on 2018/02/17 08:48
I’m not one to write bad reviews but this motel was honestly not the best. The room was WAY small and the rooms heater took forever to warm up too! To get to the closest you had to turn sideways and slide along side the bed squeezing all the way and I’m 5’2” and weigh 110 pounds. The heaters knobs were broken and my husband had to use a tool to adjust the settings. That wasn’t even the biggest problem either!! The heater made this horrible noise about every 5-10 mins so just as you would fall asleep that horrible noise would start happening! Both my husband and I had one of the worst nights sleep we had ever had due to this noise! Last but not least the breakfast they claim that comes free in the morning was not the best. After attempting to eat their “free” breakfast we ended up going out to eat instead!
Rating Trends
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All Versions
5.0
860,101 total
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Current Version (26.4)
5.0
804,607 total
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16,639
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App name
Booking.com: Hotels & Travel
Description
Download the highest-rated travel app to join thousands of people finding deals on hotels, motels, and vacation homes. Find a stay for your vacation, weekend getaway, or business trip – anywhere in the world! Search for hotels, motels, and vacation homes • 27 million hotels, vacation rentals, homes, apartments, and other unique places to stay • Search by city, attraction, landmark, or hotel name with just one tap • Filter by price, review score, amenities, and other things important to you • Find your stay last-minute or book it far in advance Find a great travel deal • Daily deals for every budget • Free cancellation on most rooms • Browse over 135 million verified guest reviews Manage your booking on the go • Get paperless confirmation • Make changes wherever, whenever • 24/7 customer service in more than 40 languages • Contact your host, view check-in times, and write reviews • No booking or credit card fees
Love this place
by best place on the coast! on 2020/12/01 15:01
Very clean and kids had a blast! We will be back!
Excelente
by Alba8922 on 2020/12/01 14:32
I really enjoy the stay in this place I highly recommended.
Love
by vaneymateo on 2020/12/01 14:30
Love this app and their discounts
Personal trip
by Morphic02 on 2020/12/01 12:22
Very nice app super easy to use
مممتاز
by Just nona on 2020/12/01 10:26
مممتاز
Eric/Brooklyn
by BBIGG-EE on 2020/12/01 08:55
Booking.com is great I highly recommend it
Amo este aplicativo!
by Shi Oliveira on 2020/12/01 02:30
Fácil de usar, super prático!
Comprehensive Travel Booking
by tayswimmer88 on 2020/12/01 00:30
Has just about everything you need to book a trip and includes all the iOS features you could want. Like adding your booking to the Apple Wallet. So far it seems to be accurate on amenities, payments, policies, etc. I'll update this review if that changes.
Boking harbors dishonest merchants
by 是绝对的家居设计的角度和 v 的角度看啊 on 2020/12/01 00:16
Booking shields dishonest merchants, and when merchants deceive customers, they are unable to solve problems
Love it
by Sur Notsure on 2020/11/30 22:39
Never a problem
Tabuk
by abalawi_a on 2020/11/30 21:37
Tabuk
رائع
by zizo_77 on 2020/11/30 19:19
جميل جدا
Braira Qurtubah
by Muqrinalhajri on 2020/11/30 16:47
Calm & wonderful place to stay , i would like to thank the people who are working at the reception Mr.Abdualla'lah and Ms.Khlood and also, Mr.Junaid. Thank you so much for your service. Big thanks to Ms.Roudah who is working with the customer service. Wish you the best.
Beautiful Place, great service
by Carla 🇪🇨🇺🇸 on 2020/11/30 16:32
Very close to downtown and all activities, very friendly staff. Great for kids and family. We hade a great night also with kids playing board games, having tea and eating delicious empanadas. We really enjoyed our stay there.
Best Value for Great Hotels
by SWNiesen on 2020/11/30 16:20
Booking.com hotel stars are great. Good clean rooms, good service, good amenities. Great Balue🙂
Home away
by Hurricane Florwnce on 2020/11/30 15:57
Really love this home and the transaction was excellent. The home has a relaxing and peaceful feel to it. It is decorated uniquely and beautiful., I took pictures to save the ideas. The house smells wonderful and the bedding is so soft and comfortable. I can’t express enough how enjoyable it is. I highly recommend it. I will be booking again. It is perfect!
Booking.com app
by lynnecuda on 2020/11/30 14:24
Easy to use
Marvellous
by zzzzzaaaaarrrrrraaaaa on 2020/11/30 14:10
Practical & convenient
Aplicación más segura
by Gabo Acevedo on 2020/11/30 13:48
Sinceramente es la aplicación más segura para separar y organizar una estadía. La he usado en Puerto Rico y USA, nunca me ha fallado. Además que los check in y out son seguros y com poca intervención con el personal con esta situación del COVID 19. La recomiendo
Excelente servicio
by fabyaudrina2015 on 2020/11/30 12:09
Siempre uso esta aplicación para reservar el hotel nunca he tenido ningún problema se los recomiendo,gracias 🥰
Hotel
by 3724982828 on 2020/11/30 08:03
Nelson ?? Quitan
Satisfying
by Aries Queen Tweetie on 2020/11/30 07:25
It was really helpful
Great service
by luizrgar on 2020/11/30 04:13
Easy to book and savings at the same time.
You cannot confirm your new account password
by Kkrx7 on 2020/11/29 22:45
Pretty amazing how poorly designed new account activation is
Excellent Service
by zackyyyyyyj on 2020/11/29 22:01
This is a very easy to use app with a lot of great qualities to find the best hotels for you at a great price with exceptional deals! I’d highly recommend and use this app for all your traveling needs.
I love Booking.com
by Chris& Dave on 2020/11/29 21:40
This is a great website that offers reduced prices and free cancellations. It is easy to book and always has great deals! I love it!
Very easy
by Nickle1020 on 2020/11/29 17:51
Great hotel selection and very easy to book the room.
Super easy to use
by sawhite2 on 2020/11/29 15:26
I love that we can search for hotels in the area of our travel routes. This makes it so easy to compare and book without leaving the road!
D Hartnett
by storhart on 2020/11/29 14:49
I am so mad I am in tears. I rented a room for a homeless couple. The hotel said that the couple smoked in the room and charged me 250.00 To have the room cleaned. The room was terrible And the couple assured me that they did not smoke In The room. I am out 357.00 for a horrible room and this was done thru bookings.com
Only Tralee app I trust and use every trip
by Travel lizard on 2020/11/29 09:39
I love booking. Com and it's app. It's so easy to use and gives all the necessary details!! Thank you! Truly the beat app and service available for reservations!
Comfort and good
by hshsbaish on 2020/11/29 05:06
Superb
Wolf creek gks snowboard 1st
by JoMJMS on 2020/11/29 04:52
Lov u Booking.com
A+ service A+ services A+ Easy app
by Johnir on 2020/11/29 00:13
Best app ever. Reserve now pay later. Good prices
👍
by cesar9793 on 2020/11/28 23:59
Muy buena app
Do NOT BOOK with Booking. com
by lilnutstain0 on 2020/11/28 17:49
Avoid it. They will take your money in a heartbeat but will take about 15 days to refund your money back even if the property has already given it back to them. They do not pay any other fees cause by them as a courtesy. Honestly, is not worth you going through the trouble because they don’t have integrity. when I asked to speak to a supervisor I was denied the opportunity and they ended the call.
Love this app!!!
by Locklears on 2020/11/28 13:32
We have absolutely loved this app.! It’s saved us hundreds of dollars! Hotels have always been as expected!!! Easy booking and follow through!!! We highly recommend this sight!!! Thanks Booking.com for making our vacations even more relaxing ❤️
Worst platform
by Edi Saputr on 2020/11/28 13:18
Be careful with this apps, the company nurture the property scam practice. I booked a room at White Birches Motel Maine, and both booking.com and white birches motel cooperate to charge me a fee of cancellation that happened due to the changing quarantine policy of the local government. Tried to call both hotel and booking.com but they are stubbornly put the burden of cancelling to the user eventhough it is a pandemic situation. I feel trapped and scammed, and they are just lack of empathy and so greedy to just taken away people money from cancelling the booking due to unable to travel during the pandemic. Very very worst experience,
Great booking deals!
by Lesmarrog on 2020/11/28 11:12
In usually use another booking app because I get really great rates but I decided to try out Booking.com and sometimes I do find better deals that the others! Keep up the great discounts but work on coupons as well! Will definitely using their service again!!
Super perfect service
by Nabil Lahham on 2020/11/27 11:01
Thanks
Always a Big Selection
by Saraswati1970 on 2020/11/27 07:32
We’ve used Booking.com in far flung exotic places as well as more standard destinations like Manhattan. We’ve always found what we’re looking for. Excellent diversity in pricing and options. Always responsive.
Nice experience
by Gargash on 2020/11/27 04:57
Great app
Pedro
by tortuga69098 on 2020/11/27 01:52
Great
Great Deals!
by jessastarr on 2020/11/27 01:07
Give it a try. Easy to use app. Greats specials.
Booking.com bad customer service
by unhappy L.D.R. on 2020/11/26 23:49
Do to difficulty with the app I ended up paying for room twice. When I contacted customer service they said that they would need 24hr to process refund and that they would get back to me. They never got back to me and I still had to double pay for room. Michael J. Was the person that I spoke with at customer service. Needless to say I will no longer use Booking.com or recommend to anyone. Lesson learned.
القصيم بريدة
by Nawal khaled on 2020/11/26 23:33
نوال
Alta Sierra Village Inn
by radleftcoastalelite on 2020/11/26 20:24
Difficult to get TP, had to request towels (only 1 towel for a room that holds 6 people—we had 3 of us). Maintenance staff person not wearing a mask greeted us and told us not to worry about wearing a mask “you are in the mountains.” He then proceeded to walk into our room without a mask to show us a door that was not working. There is a huge increase in COVID cases currently in Nevada County currently. The toilet had a pubic hair on it and there was one on the floor—had to disinfect these before use. Needless to say our visit was a bit stressful and this was on Thanksgiving to safely see my elderly mother for an outdoor Thanksgiving! I will not be returning!
My booking
by kennedy, char on 2020/11/26 14:31
It was very easy and quick to book my just because trip last min. Will use them again.
Quality Rooms
by ShaneAmom on 2020/11/26 14:09
I love the way I can type the event I am going for aka hospital and it shows me the distance from such place and I get plenty of reviews. I have tried Travelocity and Expedia or whatever it’s called and this is hands down the best app. Easy with everything I’m looking for.
Easy Peezy
by Brother King on 2020/11/26 12:56
I have found this to be the best way for me to find hotels and make my travel plans.
فندق المهيدب السليمانية
by moon-mm on 2020/11/26 10:46
رائع
Best app
by fgjivxhik on 2020/11/26 08:02
Awesome deals
Great service
by Freddo540 on 2020/11/26 01:08
Easy to work with. Efficient assistance.
Best travel app ever
by As you hope on 2020/11/25 14:46
For almost 10 years I have traveled worldwide using booking.com to find seriously good lodging options. They have never yet failed me.
Dr
by ፊደል on 2020/11/25 14:43
Good job!
Savvy One
by sandyslegal on 2020/11/25 09:13
How can you go wrong? You make a reservation and for whatever reason you can make it you can cancel within the time window and not be charged. Sometimes up to a day before!
Adam and Paul
by paulandadam on 2020/11/24 22:18
Love this App. Have booked wonderful places and taxis. Always easy. Always exactly what you see on line. And no issues with the reservation at the hotels. Next stop for us is Rome.
Hello
by crishauna86 on 2020/11/24 19:45
It’s very convenient love it
Booking
by LexiMum99 on 2020/11/24 19:19
Always extremely simple to book on booking.com Prices are always awesome!
Best places to stay
by whnny72 on 2020/11/24 15:07
Booking.com is the best app out there all my experiences have been great. I have always been happy when using them to book my vacations for my family. Also a safe and clean place to stay at.
Not COVID friendly
by Laws And Orders on 2020/11/24 14:29
Would not allow us to get refund for flight despite being booked on United which offers COVID refunds. Rather than make an airline-specific policy, Booking.com makes a universal “we don’t rebook” policy. The immense size of Booking.con would easily allow them to make airline-specific policies, but that’s just not as profitable. Not customer service friendly, not health friendly. How many people are going to take unsafe trips because Booning.com was laziness in not creating airline-specific policies?
Booking.com is a great
by alikihhhj on 2020/11/24 13:40
The application Booking.com is a very useful app
Easy and Convenient
by RachRice2688 on 2020/11/24 06:46
I use Booking.com for the convenience of filtering all my needs from price range, amenities and proximity of my destination. It is super easy to use and their customer service is top tier. You can also sometimes get special rates for using the app!
Servicio
by totohandyman on 2020/11/24 06:01
Me gusta la forma en que se trata la aplicación es fácil y clara..,,
Horrible communication
by worst honeymoon ever on 2020/11/24 05:25
I booked a hotel for my honeymoon,I get to the airport an decided to check my reservation,HOTEL WAS CLOSED AN STATED THAT BOOKING.com should have never booked for those days so now on my honeymoon with no place to stay,an u guys didn’t even apologize or send an email,didn’t give any type of compensation,for ur MISTAKE.I WILL NEVER BOOK THROUGH BOOKING.com again.NEVER
Zero empathy
by unleashmiami on 2020/11/24 02:35
I used this app twice , 1st time it showed me an option for a hotel that was supposed to be in tulum mexico , when I arrived it was an hour away.. 2nd time it took my payment for a hotel that was closed. I came to find out this after many hours of driving, it was a nightmare, long story short, I lost a whole night and a morning on my quest to fix it, next day their answer was “sorry, dispute with ur bank, we can’t compensate you for your lost” . 👎👎👎
Review
by dissapointed with site on 2020/11/24 02:18
A reservation was somehow booked twice. I tried to contact them with no luck! Poor customer service. Won’t use again or recommend!
So!! So!! Easy
by az_ rainn on 2020/11/23 20:47
I’ve booked multiple rooms using this app... I love it!!!
ممتاز
by (,., طيور الشمال ,.,) on 2020/11/23 19:57
ممتاز لكن المنافسون الآخرون قادمون
Love it
by tiatsdc on 2020/11/23 17:50
It’s so easy to get a great price for room and be much more. The free cancellation is wonderful. I need to use it now because someone drove through my husband’s office and destroyed it. So sadly we can’t go on our trip. Previous reservations were handled great.
Booking process
by Janlotion on 2020/11/23 00:57
Very easy booking process
Works great
by Snap403 on 2020/11/23 00:32
Love the app, allows me to find a room while traveling. Descriptions are accurate and you can handle everything from the phone.
Happy
by princess roxy bam bam on 2020/11/22 19:47
Very helpful and efficient. A nice price break!
Trip to the Dominican Republic
by NQ1957 on 2020/11/22 18:32
This App is Very Good to book hotels in places that has been rated, I like to read the reviews of people that had visit those places. It is good help.
Cool
by htnlcalifornia on 2020/11/22 16:41
👍🏻
Kathleen R Rossin
by rossinkathleen on 2020/11/22 14:51
Terrific hotel booking.com Makes rearranging also very ez . Thank you both
Bring back Total Price search
by Woden1 on 2020/11/22 13:46
Booking previously always showed the total price for a stay in search. Very useful. Now it shows listings based on ‘per night’, like every other deceptive site. Bring back straightforward total pricing.
The best traveling app
by Rain Caldwell on 2020/11/22 12:35
I use this app quite often as I am nomadic and travel often Booking always finds me great deals amazing customer service and there’s no better app other than Priceline that I use when booking my accommodations.
Bueno
by JeanCarlos95 on 2020/11/22 06:14
Todo súper bien. Hay de todo a los alrededores. El desayuno limitado por el COVID. Pero el precio que te dice el App no es real te cobran $23 de parking. En total en realidad sube como $80 dólares más de lo que te dice.
The best app
by Alaamdk on 2020/11/22 06:07
The best application in any where.
I like I recommend
by pepinilla84 on 2020/11/22 03:24
it’s great ....
Beautiful place!
by photographer MM on 2020/11/22 02:58
I had such an amazing experience at the Sea Hut. The owners were super friendly and kind and the food they prepared was exquisite. I will definitely stay here again when I visit India in the future
Best travel App
by Susan F Traveler on 2020/11/22 02:27
Every time I have booked with Booking.com I have experienced nothing but professional customer service experience and flexibility with my reservations. I have booked and had to cancel due to various reasons - no problem cancelling ! Thank you !
Best Prices!!
by Lani Bahama on 2020/11/21 21:03
I love this app! I use it when I travel anywhere in the US. You can’t find a better price.
Publicidad engañosa
by gafeduvi on 2020/11/21 17:53
Perdí literalmente toda la mañana tratando de hacer una reserva para luego llegar al hotel (days inn en Orlando fl ) y que me digan que lo que está publicado en booking no es posible, llamo a hacer el reclamo a booking y la única solución que dan es que cancele la reserva y me vaya a otro hotel, es una falta de respeto por que viajo por trabajo y no entienden que en un viaje de trabajo el tiempo vale oro.
Any where in the world
by Esteban Colon Delgado on 2020/11/21 15:06
I can use my Wallet to store my Bookings.com,Concert tickets My Flight tickets.
Simply the best !!
by Altolio Palmira on 2020/11/21 12:36
Booking.com its reliable, fast, and get you the best prices and rewards. Thank you Booking.com
Best
by jose8720 on 2020/11/21 09:20
Best place to be great hospitality only problem was tv wouldn’t work but great living quarters and would go back again and stay
Message Addition
by BossyW on 2020/11/21 08:27
With The New Message Addition, Make Getting Feedback Effortless & Convenient! App Overall is Quick/Easy 2Book &Use. Exxellent‼️👍🏾
If I could give .001 stars I would
by eldridgesmith on 2020/11/21 01:20
I’m appalled that this company would list a place like this on there site. The last review was talking about how this app lets u have transparency with hotels. Really! I feel like I was cheated. This is not the last you hear from me. 100% promise you that!
Greatest discounts consistently
by JoshuaG421 on 2020/11/20 22:58
This site has consistently given me the best discounts.Yeah occasionally there might be a site that has one hotel a slight bit cheaper but for the most part booking has been my site since day one.
Simples prático e seguro
by GLENNIOBRAZIL on 2020/11/20 22:38
Muito bom!
My go-to app for travel reservations
by EmCeeMinnow on 2020/11/20 20:50
I use it for all my travels, and it makes reservations very easy and pleasant.
Be aware
by DaBxNeNe on 2020/11/20 20:50
Only one thing I advise, if you guys book here just know you won’t get any guarantee if you have a issue with a property. According to booking properties are always right not the customer.
Wonderful!
by kayley scherer on 2020/11/20 19:49
I love using the Booking.com app for all my hotel stays! It’s quick and easy to use and gives all the information needed about your stay.
Siempre resulta
by jose a g on 2020/11/20 18:32
Excelente
If You Like Easy and Fast 👉
by Fotoelement on 2020/11/20 16:27
I travel a lot, I’m busy a lot and that notwithstanding I’m just not the type of person to waste time on stuff that an app can do. I’ve never not found what I want/need on Booking - and the reservation process is fast, easy and accurate. 🙏
Don’t
by Treniquè on 2020/11/20 15:18
Never book through second party especially booking because at the end of the day if you want to cancel booking still makes you pay the full price of the cancellation fee the hotel told me I should’ve called them myself and book through them and not booking because now they have to charge me $80 on a $95 room to cancel you better off calling the places is yourself and book that way it wouldn’t be no high cancellation fee
Awesome
by BigRich2312 on 2020/11/20 02:54
I’ve had nothing but great experiences time using this app. I highly suggest you download it and give it a try. I wouldn’t steer you wrong.
Short stay
by Brotherannancy on 2020/11/19 22:47
stayed at the Sables hotel for layover flight, and although the room was small, it was very clean and comfortable. The staff are friendly and helpful. The food was good too. If am ever in town and need a place within 25 minutes of the airport, this is it, clean and affordable.
Amazing Books!
by Prairie Pug on 2018/10/18 04:44
From the beginning, this app, even within context of changing infrastructures, within networks, and all of us with individual security challenges test our patience I knew something was different immediately in the software design of this app. That is, I have often felt I was falling between the cracks in apps in the last 2 years, so was this skeptical of one that would hold so much info ( safety, financial) and transport hotel details of a reservation. But, it does, and so seamlessly set up my personal and business accounts (and led me thru process of organizing my 'books') in just making a travel plan that I was unaware of all the gains until now. The ease of use, for those of us with little or waning patience for glitches, 'fear of losing things' syndrome is great...hang in there thru a 3-4 bookings. it will all start appearing, syncing, all history intact, etc. My hope is (once again...) restored!!! Beautiful.
Don’t book
by Cdee 11 on 2017/12/29 19:00
I booked this room late. I was coming from a friends get together and didn’t want to take the long drive home. I choose this hotel because it looked decent, and good surroundings and big enough for me,my daughter, and my fiancé. Now, when I booked, I made sure to put 2 adults, 1 child. Of course your site makes aware of it and accommodates. So as I arrive, we get our keys and as I walk to the room, it’s TINY. Not even big enough to fit a crib! It’s ridiculously small! So upset because I have my daughter who is crying because she wants to sleep and I can’t put her in this room. The bed was small and pretty much fit just 1 person! I then had to go back and let the guy know I did not want the room, he suggest a bigger one but there’s a “up charge” but that was after he suggested first to cancel the reservation through booking (knowing I’d have to pay a cancellation fee) and then rebook it. Now, I have to pay additional money because YOUR website didn’t accommodate my needs! Worst night, so disappointed with your booking! Highly dissatisfied customer!!!! Will definitely tell people about this! I’ve worked in hotel business and this is not how the booking nor the hotel experience should be
Great location but not what I expected.
by Yoi618 on 2020/09/25 17:58
Not what I expected for the price we paid. The hotel is in a great location but could use some upgrades and better housekeeping skills. The room was spacious but not as clean as it should be. The bathroom curtain was white with some gray stains which showed it had not been properly watched in a long time. The bathroom sink had some yellow stains in the corner and the toilet paper holder was falling off the wall. This one had a whole right next to it that was never patched up and the footboard needed some real good cleaning as they were gray instead of white. I spoke with the front desk about it and they sent the housekeeper to clean the room but everything I mentioned was still the same when we got back to the room. You could tell they switched the bedroom sheets, replaced the towels and vacuumed the floors but nothing else was done. This is the first time I experience anything like this in a hotel and it was a shamed. The food is also over priced. I was only there for two nights and didn’t want to make a big deal about the cleanliness of the room but unfortunately, I would not be staying here again.
Extended stay in Tampa Fl
by This is a Scam, and costly! on 2017/10/08 22:56
My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!
Outstanding location and service
by Datjushappend on 2018/03/06 22:18
The room was large and appeared even more spacious with the tall ceilings. The view from our first floor room was amazing. Very large windows and remote control blinds made it all the better. The bathroom was up to date and clean. The bed slept well and I would rate it above above average. The addition of the included mini bar was a nice touch. They restock the wine, water, coke, diet Coke (Coke Light), Sprite, beer, and peanuts every evening. I never heard noise from the nieghboring rooms. The location was central enough to get around easily. It is only an eight minute walk with luggage to the central train station. The staff was welcoming and accommodating. I had but two complaints. First, the water in our shower and one of the double sinks in the room had a drainage problem. They backed up very quickly. The tub and other sink did not have the same issue. Overall, I would say the hotel was the best I've stayed at in Amsterdam.
Incredibly courteous and helpful staff and team along with great location
by itsmytime.jp on 2020/01/31 04:43
The Oakwood has really gone beyond my expectations. I was originally going to check in at the Marriot since my brother was getting a room there; but instead I decided to next door to the Oakwood and I was not disappointed. It was 15% savings with a studio room upgraded to a suite by the fantastic fellows at the front desk. The rooms are very clean and modern along with large fridge and full kitchen. Beds were very plush. The gym on the top floor was well rounded and fantastic along with the steam room. I did laps in there rooftop pool which was very clean. The hotel is connected to the mall and the shopping was also very good and convenient. There are about 6 restaurants you can choose from here and so far each one has been good. You will feel very welcomed and have everything you need and then some at the Oakwood.
Gorgeous but out of the way
by Whereismare on 2018/03/31 12:52
It was not near or convenient to anything. When you look at the map you think “oh its in Jimbaran so it near...” as there are many great things worth seeing & experiencing here in Jimbaran or Uluwatu area but its quite far from anything due to the windy roads. You have to hire a car —no taxis available from here —and you are at the mercy of whatever they want to charge you, even to go 5 minutes down the road to the closest restaurant. I’d recommend stYing here for a night and enjoying a full day relaxing by the pool and taking in the views. The dinner at the restaurant is quite good and reasonably priced for the portions and quality. Then, after enjoying your time here, find another location for site-seeing the rest of Bali as this is not a convenient base for going on excursions, shopping, dining, etc. its gorgeous and inexpensive for what they offer—this makes it a great value, but its too far away to enjoy anything beyond this property itself.
Awful customer service And bad customer relations.
by Dabate074 on 2020/08/13 11:06
I’ve used boooking several times in the past without problems, until recently. It was my birthday and wanted to celebrate with my girlfriend. I went on the Booking app to find a Jacuzzi Suite and located one in their site at a Holiday in express and Suites. Drove over a hundred miles to this hotel that I reserved And got to hotel. Checked in and went up to room only to find their was no jacuzzi in room. Called front desk and was told that they didn’t have any rooms with jacuzzis, and that I would need to talk to manager in the morning. Talked to manager at checkout and was told that They are not going to refund me at all because it’s not their fault, it’s Bookings fault and I had to call them. Called booking and they said it’s not their fault either. So I guess it’s my fault that I was lied to and lured into a hotel for something I was promised and paid for but didn’t receive. Beware of Booking. Com as they will not stand behind anything, and don’t care a lot guest relations. Again I used them to book many times in the past and will not again and suggest for your sake you do not either.
Kind of pricy for what you get
by k_melnyk on 2017/11/14 02:17
This accommodation was more like a bed and breakfast (except without the breakfast) Beds were not comfortable. One, the hide-a-bed was a thin mattress and my son woke up with neck and shoulder pain. Queen bed was a mattress with memory foam on top. Wi-Fi worked only sometimes. Hot and stuffy in room but Xavier brought a fan which was helpful. Only one faucet worked on sink with lukewarm water and shower was not so great, but had nice hot water. Also, no fridge, microwave or anything. Parking was about 1/4 mile away and an extra $10-$15 a night. Xavier was very trustworthy and helpful and gave us good suggestions where to eat, etc.. (The reason for the 3stars otherwise I would give it Just 2 stars for comfort). He was also a good communicator and responded to texts and requests promptly. This place was close to the center and seemed to be safe enough with double locked doors. All in all I felt like we paid a lot for what we got compared to other places we stayed in MX though. Be prepared to pay for your stay in cash (pesos) too.
Great Showers!
by erwinmac on 2018/03/30 10:51
The hotel was near a new mall. The room was small but clean. We stayed for 13 days. On the 3rd day, a bottle of perfume was taken out of the room when they cleaned it. The front desk was notified and they said the cleaning crew knew nothing about it. Nothing else done about it. Use the room safe as the cleaning staff may not be trusted. The bottle of perfume was not high in value but still bothered my wife because something was taken out of the room. No manager came to talk to us in the next 10 days of our stay. Another thing, we received 2 card keys in the beginning of our stay. One cracked and did not work when trying to open the door. I alerted the front desk and they said they will replace it for 200 pesos as “all room cards are inventoried”. Such a valuable piece of plastic... We continued to stay there as we were already charged for the entire stay. Flip a coin when deciding on this hotel as they seem to be customer friendly until a problem arises. The only real plus were the showers.
Trying to play in VEGAs - not working for them
by mardigras13 on 2018/04/14 00:22
Ya. Umm. Find a new in house management and marketing team.... Front desk manager should not look like a peep show girl with a small silver bow in her side part unless at an adult only restort 🤔 Coming from Park City Utah and knowing what the resort is like there—— No COMPARISOn - never staying at this Las Vegas property again! I’m sure this is not the atmosphere you would like to use for carrying on such a reputable establishment As a guest——Know resort fees are better covered in properties in Las Vegas that have fresh drinking water service at the pool..... Serve room service with water included.... (not upon request) ..... When going GREEN - don’t place the offer on the desk and hard to see —— use a tent marketing strategy in the BATHRoOM——Oh and coffee in room makes most excited!! Not included??? —- !!! AND when the pool is closed in April, don’t use internet, fitness center (not used) or TOLL free calls be obliged to waive the resort fee when addressed in this situation.
Chic Royalton
by Dashpromlgyo on 2018/03/19 01:08
I checked in here on Friday and I hate every minute of it.I paid for a luxury room what I got was far from that my first room was room 5111. You can tell the room was hit hard during the flood it has mold everywhere. I requested to get moved because of the awful smell in the room and breathing was impossible. When I called to complain they just hung up the phone. The first room we had had fresh cut fruits and a bottle of wine nice presentation but we could not eat anything out of the moldy room we finally got moved to another room that was not luxury with two beds instead of a king bed. Spoke to a supervisor who gave us reservation to a Mediterranean restaurant which already came with our booking lol.. I have requested to be moved to the diamond room and offered to pay more the hotels has refused to grant this claiming they are all full as I sit by the pool and see empty rooms. I have never felt the need to write a review but this is the WORST hotel I have ever stayed in can’t wait to get home absolutely HATE IT unfortunately am here until Wednesday hopefully someone will make this right but I highly doubt it
Abosolutely fabulous!!!!!
by zeeSoto on 2018/08/11 19:06
We loved it. It was more than what we expected. The 2nd floor jumper/ trampoline was a extra for the kids. They wanted to sleep on it. The kitchen had everything we needed. The rooms were spacious and great!!! Bathrooms were nice. Plenty of towels. Plenty!!! Everything was roomy for two of us families. Access was easy and they were ready for us. The top pool was amazing!! It was so beautiful up there. It had a bathroom and even a grill!!! The architecture and design of the building and every detail was so impressive. It was close to circle k, gas, food and a police station. We felt safe and at home. I really would love to own one of these units. This will be our spot going forward whenever we visit Tulum. We have always loved Tulum and all it’s restaurants, shops and activities. It’s the place to be!!! Thank you so much to All the staff!!! We’ll miss you!!!
Worst experience ever!!!
by Kay Soth on 2018/01/01 19:36
DO NOT STAY HERE! Me and my girlfriend we’re both woman and a couple booked a room here for New Year’s Eve. We thought we would have a decent room in the back with privacy and some peace. Wrong, in as less than 1 hour we received a disturbing note on my car windshield. You can see for yourself in my photos. We felt very uncomfortable and threaten someone at the motel is watching over us. We called the front desk to informed them what’s going on and requested for him to escort us to the car we felt unsafe at the moment. He took nearly 30 minutes. And so we decided to reach out to the cops to have them escort us out the motel in a safely manner. But the cops never showed up of course it was New Year’s Eve. The front desk attendant end up showing up later and we decided to get a refund back it was unpleasant. Cigarette hole inside the comforter, the vent was off the ceiling in the restroom, a cloth towel was hung on the shower curtain/rod used, and red stain on the side table. It may be cheaper to stay for a Motel 6 but this one was the worst one I ever stay please do not book this place!!!
Reasonable for a last minute booking
by Tina Pastore on 2018/03/19 12:14
The B&B is located in a nice historic area. It is a bit too far from the station, especially because we could not find any taxi service in the city. There is no reception at the building and we didn’t receive the email by the time we got there, which was a bit confusing. But we managed to speak to the person in charge. The building looks nice and historic. The bedroom was a bit expensive for the type of furniture they have there. The bedroom furniture looks cheap and old. The bathroom was nice, but the shower box was poorly installed and didn’t work properly. They offered a breakfast, which was included in the price. But the breakfast was too basic and we had to order some sides to complement our meal. However, we were charged twice for the basic breakfast and the service was pretty disappointing. We did book our stay without researching at the very last minute. The B&B was a recommendation by a friend. But we expected a little more for the price we paid for the suite.
Memorable Stay
by Professor Pickle on 2017/12/25 13:15
I spent 4 nights at the Rocabella Santorini Resort. Simply stated, it was an excellent experience. Upon arriving at the hotel, I was presented with a welcome drink and informed that I was upgraded to a nicer suite. The room was perfect, large, and had all the amenities that I could ask for. My room faced the Caldera, which made for beautiful views. The highlight of my trip was twofold. First, the restaurant served very tasty food and the service was beyond excellent. Second, the waiter at the restaurant, Vlad, made my stay most memorable. In the 5 days that I stayed at the Rocabella, I developed a friendship with Vlad. During his time off, he showed me around the island and knowing my love for hiking, hiked with me to the town of Oia introducing me to some of his friends. As I was traveling alone, having Vlad there made my trip most enjoyable. Thank you Vlad and thank you Rocabella! I will be back with my wife.
Broadway 3BR Apartment
by ballard1955 on 2019/09/07 03:49
Oh my goodness! Where do I begin? We arrived around 6:30 pm, after a 10 minute drive from Boston Logan Airport to the charming area of Revere. The entry details sent to us by the hosts were perfect! Upon entering the building, we knew that we were in a special apartment. The apartment is exceptionally beautiful. Everything has been renovated to the highest caliber. The beds are all three like sleeping on clouds. Although, we were here only one night, prior to a flight to Newfoundland, we could have all spent a week. The restaurants in the area are great & so reasonably priced. We ate at Di’Parma, 2 blocks away. Fantastic fresh swordfish & risotto. Great house bottles of vino for $17 USD. Whenever I am back in Boston, this is where I will stay. I would give this 100 stars if possible. Thank you Erik & Linda for allowing us to stay in your beautiful apartment. 😃🥰
Le voyage splendide!
by Marlin-Pierre on 2017/11/21 19:24
My fiancée and I flew away and was booked in Montréal for a one week get away. There were many amazing places to dine coming from the gem of hospitality in the South - Charleston, SC. There were so many great and diverse ethnicities to dine. We stayed above a grocery store on Sainte-Catherine Street that had all of the amenities one could ask. We ate at ‘Cacou 70’ Rue Sainte-Catherine where we stayed for breakfast, Mediterranean Tabouli at a grocery store for lunch and Israeli, Latin, Greek, Asian and of course, French food for dinner. We were two foodies in a nirvana metropolis. We found ourselves eating at Cacao 70 several times due to their many options. We never ate the same options twice, as we sampled bites from each other’s order. We also went on a hot air balloon and hit the spa ‘Sibéria’, and bought many postcards and trinkets to seal our memory. I proposed to my fiancée while in Québec and look forward to future travels with her. Viva Montréal!
Mr.
by Rick Weic on 2018/04/26 17:30
The staff is so helpful and understanding. I had read all the reviews about the king size handicapped room on the 2nd floor next to the elevator. That is the room we have. For us, it’s not too loud, but we are here in late April. I do wish like others have said that it had a view of anything other than a wall. But it is what it is. I’m much more into the comfort of the room. Our room is clean, although, they do skimp on the toilet paper. I shall have to request more. We don’t use the amenities that the hotel offers. We don’t swim or go to a gym. We also don’t have have young children of any age. We have come to Reno to watch grass and trees grow somewhere. Anything other we say would be unfair because we have just spent our 1st night here. I don’t expect anything to happen negatively here that can’t be fixed.
Super simple to use, but one suggestion for app devs
by eramsay10 on 2019/03/07 19:34
Downloaded for US cross country road trip. Used everyday so far, now going on day 7. Very easy to search, read reviews by category, apply filters for specific needs (pet friendly, free cancellation, etc) and book. Saves billing info for easy reservations across pretty much all hotel/motel chains. Super simple to use. One suggestion, if Bookings had its own rewards program, it would likely gain more market share as many of the chains have their own rewards programs that incentivize using their app instead. For budget travelers like me, Bookings is easier to use in finding the cheapest deals across chains, so having an umbrella “rewards” or points system through Bookings that could apply to all stays regardless of the hotel chain would be awesome.
Read before you book! Your trip depends on it!!!
by Davids8126 on 2018/03/13 16:19
You get what you pay for... the first room I had because I did ask for a new room had a cracked and pealing ceiling, dark, and the furniture was so old and rocky, like a table that needed adjustments, the phone had some sort of interference that projected a high pitched screeching noise and rocky. That room needed a complete make over. So I get my new room in the “new” tower... the carpets getting there needed to be stretched like a low budget carpet company put them in. As you get off the elevator to the 22nd floor it smelled like sewage every day I was there which is gross. By the way so does the pool area that was half open. The bathroom in this new room is missing finishing touches the alarm clock is out of the 90s and the phone didn’t work in this room either. I won’t ever go back unless I go a nice free room to change my thinking... Which is why the saying “you get what you pay for” is true in this case. I would have rather payed the extra $200 and stayed in the Aria like I did last time and been a lot happier.
LOVED IT
by Cupahtea&Nesquick on 2018/06/16 03:41
I must say my Husband and I checked in for 2 nights we watched the fireworks Father’s Day weekend it was beautiful I will be back I would never check in the Days inn again with there nasty slippery floors I like carpet the microwave wouldn’t even reach the socket at the days inn plus they tried to film flam us and said the towels was missing who on earth would steal dirty towels the supervisor fired the guy who lied and gave us our $100 deposit back I called the police got a report I was hurt to the pit of my stomach you don’t lie on me and my Husband we have plenty of money to travel with and if I was a thief why would I take dirty towels and not the iron or the blow dryer pillows and ironing board they was looking for an excuse to keep our deposit and it didn’t WORK I’m fine Hear at the Super 8 its way much COMFORTABLE BLESS THE OWNER WHO RENOVATED THIS HOTEL YOU'VE DONE AN AMAZING JOB MR&MRS JOHNSON
Perfect for what we wanted!
by magnetos mom on 2020/07/08 15:44
There’s two rooms with a pull out couch and a full kitchen. Pots, and pans. Silverware etc. nice big king bed. Comfortable newer mattress. Nice bedding. I personally watched as the maid brought fresh comforters to the downstairs unit, so it’s all fresh. Everything works. A couple minutes walk to the beach. If you want beachfront you may want to contact to be sure. Everything is nice and quiet, and clean. Since Covid-19 you need to have a mash on in stores, and some restaurants you have to wear one to the table. Don’t let this scare you off! Avon cottages offers a nice place at an affordable price. The beach is amazing down here!! Definitely two thumbs up!! If I had an extra arm the thumb would be up! Definitely coming back here!! Next time I want beachfront though I have a bad back, and can’t walk far.
Modern and quiet
by Suzan t on 2018/01/08 07:39
We spent a week here and mostly just to rest it was quiet even know they're doing construction across the street and the room was nice and dark for sleeping on the air conditioning worked extremely well maybe too well. Staff is very accommodating and kind- You're within a five minute walk of the Times Square mall which is a great place to go for food on the lower level. also if you want to cross over where the monorail is a few blocks up there's a night Street market with tons of food and also the fancier Fahrenheit 88 mall and promenade. Personally I like the hotel but the street that it was on was off the beaten path and it could be a little scary for women traveling alone I would not recommend it. However I was always with my husband and never felt unsafe at any time. they have some fun theme rooms like the Beatles room in Marilyn Monroe room or the Elvis Presley room we actually stayed in the Beatles room for the first night and it was adorable. Breakfast was included but I'm not much of a breakfast person so I only saw one time and it was limited. Our favorite place was as you approach the Fahrenheit 88 mall there are some Japanese and Chinese letterings we found it on the last night and it's a massive food court with everything from Japan or Hong Kong. He was a nice stay and the price was right.
Nice place but needs some updating
by Bob & Becki on 2020/02/22 08:17
The customer service is the best. They treat you like royalty. That being said, the place needs some updating. They tile in the shower is cute but shower curtain didn’t go with th decor. The floors are sold and need to be replaced. The furniture in the room and lobby is very dirty and outdated. The pictures that are on the website are not true to the hotel. Hated the art work in our room. It looked like graffiti so we took it down during our stay and it made the room more acceptable. It was very noisy. We had a balcony and you can hear the rain and people taking and the wind. The halls were noisy and you can hear everything so not a lot of privacy. No elevator with so you have to walk those stairs! But absolutely loved the rooftop. Had a small pool and lounge chairs that we took advantage while there because beach is hard to get to in Old San Juan.
Love it ! Highly recommend
by tiantiangao on 2018/09/05 13:30
It was lovely to live there ! We arrived a little bit late , but the boss was so nice , even it’s late, he introduced us where the swimming pool and the kitchen and where we could have breakfast! He’s so nice ! And after we slept, we reminded that we need to get up early next morning so we can leave for the Xcaret Park early, but we have no idea where to take the bus and everything, so we have to wake him up , he’s so patient and helpful , and even helped us search for the bus routines so we could know when we can catch the latest bus back home ! Totally nice experience stay with them ! And the other day , his wife is also sooo nice ,cook us the breakfast and call the taxi for us . Highly recommend stay with them if you need to stay in Cancun! Lovely place and friendly host!
Three stars
by Curly Grrl on 2019/07/09 21:28
When I initially got the app (about 6 years ago) I was very pleased with the recommendations and found that the reviews and ratings were quite accurate. I was also happy with how easy the app was to use. Notice I said WAS. Now, not so much. For some reason, I am unable to do a general city search; it wants to only search for what is closest to me. Most importantly, many user reviews of properties state peoples personal experiences and not specific to the amenities, facilities, staff and services. And I suspect someone has been editing out the negative comments. We stayed at a property three years ago with a high star rating and glowing reviews, but when we got there, it was a run down motel 50 yards from a freeway. They required a $200 deposit - even with a credit card, worn out carpeting, an AC unit that had to be beaten before it would cough out coolish air, if it blew any air at all, no hot water and spotty wi-fi. I have been reading reviews online and comparing those to reviews on Booking and they are not even close: 2 weeks ago people have began complaining about bedbugs and roaches at one property, while no mention of such nastiness is made on Booking where the reviews are still all positive. I will try the update and see if that fixes the functionality of the app and continue researching online reviews/ratings.
Not right...
by loyal americinn on 2018/08/21 21:53
I called earlier this afternoon to make a reservation for tonight. They said they were booked full. Couple hours later, I tried on line and got a room but at a much, much higher rate. Very unfair way of doing business and a strange way to build customer loyalty. I also wanted to enter a comment about how they rent rooms (terrible). I had to enter a nickname to do it. I used my first name and initial of last name and a pop up message said that nickname was already used. I also entered both my initials and that got rejected, too. I then entered ‘Unhappy Customer’ and the same thing happened. I’m going to raise my scoring from One Star to Two Stars and keep going till it gets accepted. If this post appears online, it’s because it won’t accept lower ratings!
Bed bugs
by Ecccckcoo on 2018/05/24 22:32
I have stayed in dozens of hotels. This is the first time I ever encounter bed bugs. It was literally on the bed crawling around. We called the front desk repeatedly to get the person working to come. They didn’t answer so we grabbed our things and told her there was a bug in our room. She asked if it was a stink bug, I said no and asked if she would come to the room. She went into the room and saw it immediately. She apologized and said she would move us. We were about to leave the room when she turned back and said let me get it before it spreads. We then went to the front desk where she was bombarded by phone calls and proceeded to say she would move us. While she was on the phone we talked to each other and decided no way. We told her we didn’t want that we wanted a refund because we have children in our home. She then asked if we wanted one of the new unused rooms. We repeated no and she said we would get a refund once we spoke to the manager the next day. It’s been five days and no call back.
A travelers dream
by skinntlittlemama on 2018/01/21 19:35
I travel A LOT for both business and pleasure. This is MY FAVORITE app for booking hotels. It's always the cheapest. The rates always go down. It's easy to make special requests. You can sync it to multiple devices or send and share a booking with other people. You can add booking details to your iPhone Passbook or to your Photo album. It has a pay later option. The customer service is wonderful. They will send you maps and things to do in the area etc. everything about it is perfect. Recently because I book so often with them they upgraded me to the genius account which means I get up to 30% off a lot of hotels. I had a hotel booked in nYc for $1340----they upgraded me and reduced my price to $901! Hello thank you! Use this app!
편안하고 즐거운밤을보냈습니다~
by 정유란 玉兰 on 2019/04/09 12:25
처음으로 숙소 평가 써 봅니다. 숙소가 난징토루 B코스의 종착점 타샤에 있어서 가서 하루숙박하기에 좋습니다. 그리고 숙소 사장님과 사모님이 정말친절하세요. 도착하는날 사장님이 픽업해주시고 뒤에있는 사원안내도 해주셨어요. 그리고 사모님이 요리도 잘하시는데 초대해주셔서 저녁도 잘먹고 숙소가 깨끗하고 아늑해서 편안한 밤을 보냈습니다. 죽순요리가 난징에 특색요리중 하나인데 숙소에서 직접 말린 죽순도 구매할수있습니다. 향이좋고맛도좋아요. 숙소에 하루 묶은것이 아쉬울 정도였고 숙소에 묶기 전에서 후에도 질문에 친절하게 대답해주셔서 고맙습니다. The accommodation is well located at Taxia village, which is the destination of Tulou Course B. First of all, the owener of the place and his wife were really kind and willing to help me. They did not just pick me up from Taxia bus stop from the course, but also guided me around with a kind explanation. The madam cooks well and treated me dinner! The place is calm and homey, besides clean! If you have any problem, the owner will happily help you! Also, dried bamboo shoots that dried by the owner, (which is a local dish), is sold at the accommodation. Last but not least, thank you Mr and Mrs for your kind answers to my questions!!
Better communication with the hotels/motels
by nancymerisa on 2020/03/04 05:07
Booked online but decided to pay at the hotel but I put my information/ CC info to reserve my spot only to show up and THEY GAVE MY ROOM AWAY. Because of some technicality even though I had called in advanced to let them know we were running late. This is something they could work on is the communication so people aren’t left stranded with nowhere to sleep! Next night I booked online but this time I payed online to make sure We had a place to sleep after a long day of driving. I call the hotel to confirm and they said I had to pay in the establishment, but I told them I had already payed ? So I ended calling customer service and they helped me thru the process! Only reason for 4 stars is because of the customer service representatives!!! You guys are awesome
My Experience at Extended Stay
by Ms Bahamas on 2018/05/11 13:56
Hi my name is Michelle, I remember the very first time I chose to stay at an Extended Stay which was in Doral, oh my gosh” it was home, away from home. It has been about (6) six years now, and no matter where I go, it has been and will always be “ Extended Stay Inn. Very clean atmosphere, clean linens, white clean fresh bath towels , dishes, pots and pans, all clean, bathroom, tubs, toilet and face bowls all clean and fresh. Relaxation in the heart of stores, plaza, Resteraunt’s, banks whatever you’re needs may be, it will be met. The staffs are very courteous, friendly, just professional. I am a Manager so I definitely know. If you’re wondering where to stay and you have traveling plans, please don’t hesitate you be the judge choose Extended Stay, you’ll see what I mean.
Muscat Hills Resorts
by GumpDrvr on 2018/02/09 11:23
Day 1: Upon arrival we were not even welcomed at the gate. Security was very rude even though we arrived in an airport taxi. There was not even a hotel buggy to take us to our quarters. Dinner that evening was great we had a wonderful hostess from Myanmar and in my opinion absolutely professional beyond measure. Day 2 : The beaches and the breakfast were wonderful. The views were simply and breathtaking. Dinner that nights was one of the worst experiences I have ever had. The hostesses were very pushy in trying to get us to place our order. Then after that didn’t work they ignored us until we had to signal them to come over. The kicker out of the whole night was their manager Ricardo. Me and my wife watched him greet every other table and guest that night twice while only glancing at us. I guess we had to either be Arab or Caucasian for him to even greet us in his Resturant. Horrible experience never would I recommend this resort to anyone.
Less than expected
by Solo Vagabond on 2017/09/28 13:15
Location proximity to Oktoberfest was only good thing. Well the check-in staff were friendly enough. The place was dark and grungy with several lights out. My first room was okay, but missing furniture. There were not adequate outlets either. I had to change rooms for my two night stay. This made me quite upset, as I was traveling for business and it meant leaving everything in luggage storage all the time. The luggage storage did not seem secure as it was in in an outside building and not monitored. It was also a ransacked mess. The breakfast, that I thought was included, was not. It was an okay assortment, but the breads did not seem fresh. My second room was worse than the first. But at least it had all furniture. The bed was about the least comfortable I've been on in a while. All night long people were knocking on doors and making loud noises. Broken beer bottles in the hallway. It was just a mess.
Gusde House
by Makebetterapps on 2018/04/02 18:10
The price was right for me to stay next door to my friends and the staff was excellent. If you’re use to luxury I’d stay somewhere else; the bright photos on the website look new, comfortable, a magical. This place is dark n dingy at best. Very misleading photos but fine for what I needed I suppose. I booked 10 nights for under $350 USD I only slept there about four or five total nights so I sorta didn’t get to use all the benefits of free breakfast and sort of wasted money; that’s my fault not theirs but I’d have booked somewhere even cheaper had I known the downfalls of this place. Very friendly and trust worthy staff. I never locked a thing and was barely ever there to watch over my stuff. Sometimes it’s hard to find anyone depending on the hour but I would still suggest staying here for the price tag just don’t expect the Lap of luxury that the website promotes.
Not what I expected!!
by Talya4u on 2018/03/01 13:07
The room was clean and the staff was kind but that was were it ended. We booked a deluxe room with sitting area and a balcony; what we got was a small room with a double bed on a wooden pallet and no windows!!! The sitting area consisted of a small glass patio table and a metal chair, also there was no hot water. When I showed the front desk my reservation with description I was told they did not have that room available however I did not see any balconies so I’m not sure if that room even exists... this hotel was really difficult to find as well. So if you are a backpacker and looking for an upgrade from a tent this is your place!!! I would not stay there again and was charged for all 5 nights even though they did not have the room as advertised. We left after 1 night.
411 a 62 st
by covidcorona20 on 2020/06/03 21:05
Overall appearance of the room was clean and quiet. The street is a little busy but is expected this time of the year. The queen size bed is very uncomfortable.. with multiple areas that have dips with springs poking you making it impossible to get a good nights rest. It is not a ocean view room - which was one of the things we were looking forward to was the fact that it said ocean view. The walk to the beach is pretty far and wouldn’t recommend it when it’s hot out. Beware when it rains because of landing water and there really isn’t a place for your pet to go to the bathroom. Be sure to bring trash bags, dish detergent and a extra fan because the AC unit is not equipped to cool the space when temps are above 80. The bathroom door must be left opened or your literally sweat to death just washing your hands due to the heat that comes in through the sky light.
I Love the Hyatt but...
by Docsfox on 2018/03/26 06:27
I was happy with most of the staff with an exception of a few unfriendlies. I like the fact that they want to be at your service but the mandatory bellhop (requiring a tip) can be annoying. I love to be served but I was running out of tip money. Also, having to call for items we forgot and then those items not coming was aggravating. I loved the fact that they offered full sized water bottles but was disappointed that we sent my daughter’s friend to grab some and they would only give her one. We all had to be present? Silly. The Hyatt is my favorite hotel, always comfy, friendly service and clean, staff attentive. I would stay here again. I only mentioned a few things that fell short because I assume you want my honesty.
If you need a few hours sleep near Incheon, this place is perfect
by showmeluv on 2018/03/03 15:01
I had a 14 hour connection at ICN and did not want to stay at a capsule room in the airport transit hotels or pay hundreds of dollars at the Grand Hyatt for such a short stay. I just wanted to get a breath of fresh air and a good night’s sleep. This place was just perfect. It’s a quick taxi ride from the airport, located just a few minutes away in a nice suburban neighborhood. The hotel itself is no-frills, what more do you need for an airport layover? Basic but quite comfy. The staff were incredibly friendly and helpful. There is a fantastic local Korean restaurant next door, as well as convenience stores, coffee shops, etc. I left at 5 am and a taxi was waiting right outside. Just perfect. Thank you, Hotel Hu!
Convenient location, very friendly staff!
by emkaef on 2018/07/26 20:41
I stayed in more luxurious hotels in London, that’s for sure, but all together it was a nice spot and the reception girl was oh so kind and helpful! The hotel location is extremely convenient to train and tube connections. Our room was located in the basement. No exciting view but we were not bothered as the room was spacious, clean, totally silent at night and it featured a very good working air-conditioning which was a true blessing during the heat weave in July 2018. We had no breakfast in the morning so I can’t rate it. The location is perfect, very close to Paddington train station and a couple of other metro stations. Hide Park is just a few min. walk and we rented a bike nearby to cycle to lovely Notting Hill. I would definitely recommend this hotel to friends who wish value for money.
Amazing location. Too many details not taken care of.
by Moneyyyyyyyy☺️☺️☺️☺️ on 2018/03/25 13:51
Great location. We arrived at midnight for our night stay. Made it to the room. Took a bath and started getting ready to sleep. No lock on the main door , nor security tool to prevent others to come in. Wifi did not work. Not available. No TV. It was making a horrible clicking sound all night long. Although the linen appeared to be clean there was a stench of water damage/dust accumulation. No literature on the previously mentioned equipment tot working. Twice we had people come in the room uninvited and had no way of keeping them out. We decided to lean a chair against the main lock for security. Other than than apartment was good sized, amazing views, great location. Right next ro the beach, restaurants etc. We were out of there before 9am, the most expensive one night sleep ever!! Will not return.
4.5
by Phillylily on 2019/01/19 21:48
I love Booking and use it nearly every trip I take. I rarely fine cheaper rates and never a more user-friendly app. Compared to others, it’s clean, simple and intuitive. Really the only thing that cost them half a star is that I had a problem getting them to honor their rate match. There should be a better approach than sending them a link to the other rate as by the time they read my email, the other rate was gone as the hotel had sold out. Of course I should have gotten a screenshot, but it would be nice if that was part of their instructions. All in all, I have been a massive fan since I discovered Booking and any time I try another site, I’m reminded why Booking is best.
Removed features make the app worse
by Jmcc625 on 2019/07/26 15:41
Booking used to be my go-to app whenever I was planning holidays. USED TO BE. Not anymore. They have changed former excellent features, and this has made the app worse. Two examples: (1) “Draw map” - I loved this function because it allowed me to draw a map and see only hotels inside my map. They removed this feature. Now every time I look for hotels I need to go through irrelevant results because their other location features are not accurate. (2) Filter by price - in the past you had a sliding bar and you were able to select your price range (from X to Y). Now you can’t. Instead, the app gives you predetermined ranges that in many cases are completely irrelevant for you. You end up with a lot of crap results that you don’t care about because they are either below or above your price range. Booking just keeps getting worse!
Amazing Experience!!
by orteam305 on 2020/08/15 17:51
Very great hotel staff!! From the moment we arrived. We arrived around 1pm and they let us check in our room early. As soon as we checked in they gave us our room card and we were off to the room. The rooms are very decent, they don’t look outdated. They look very nice and modern form the bathroom and sink mirrors. The beds are comfy. They have microwave, fridge and coffee in the rooms. They also have an ice machine in the building. They do provide free continental breakfast, very good breakfast. Bagel, cheese, sausage, yogurts, milk, coffee, nutrigrain bars etc. very great hotel. The pool is beautiful and large. Gym, pool bar, snacks. Concierge Rebecca super amazing. She has all the information you need. Some many things too do!! She reserved us a dinner cruise, scooter, jetski, parasailing, kayaking, paddle boarding etc. she has all the package deals!! With drinks and food included. It was my anniversary and this place exceeded our expectations. Rebecca provided excellent service as well as the front desk ladies. Everything is so close to this hotel!! Highly recommend!! If your looking for package water sports activities this the place!! They also provide free shuttle service to downtown, thats were all the activities will be at!
Do not recommend
by haichfoao hejauy ianzvcidjsb on 2019/07/24 20:51
This is a horrible app. I downloaded to book a trip and when I paid, it said the payment didn’t go through and I needed to put in a second card number, which I did to get the booking. However, after contacting my bank and the hotel I found out that the first payment had already went through. Had to call three times to get the second card removed. During the ordeal, I realized that less than 24 hours after I made my booking the price of the room went down $50 dollars. They said they price match, so I sent an email and attached the two prices, but they wouldn’t refund me until after my stay. After my stay, I had to email the invoice and booking # TWICE to get the refund which isn’t even added back to the charged card but added to the wallet on the app. Would have been cheaper and less of a head ache to book directly through the hotel. Pointless and a waste of time
Terrible app coupled with terrible customer service.
by Wtbib on 2019/03/02 22:43
Me and my friends wanted to go to California for spring break so I booked a $250 room with booking. Turns out when I had chosen the date it had not saved after I had exited the in app calendar, instead it had booked me for that day instead of the date I wanted. I called the customer service and all the lady would tell me was that it wasn’t their fault because they were following the hotel policy. It wasn’t the hotel that was at fault, it was booking. They refused to give me a refund or book me for another date. Realizing i might be the one at fault, I went through the process again to make sure that I had done everything correctly. I entered the date I wanted again and exited the calendar and it went back to that day instead of the weekend I wanted. I have now lost $250 to company that will not take responsibility for their mistake. I will refuse to use this service ever again.
First time guest
by DrSLynch on 2018/01/18 12:57
This was our first time to stay at this hotel. We selected it due to location which was perfect for the race we ran and access to the marina areas. We had a pool view first floor room... would NOT get this again... no privacy and very loud. They have some other pools and one that is quiet.. a room in that location would be great. They have harbor view/front rooms but save the money... The rooms were clean and the bed comfortable. I liked having a bottle of water provided each night. The hotel was very loud... doors shutting and guest who appear to have never stayed at a hotel yelled down the halls at all hours... I invested in some ear plugs. Overall a good hotel, but there are others we like better.
Small room-loud heater!
by Mama Luce#1:) on 2018/02/17 08:48
I’m not one to write bad reviews but this motel was honestly not the best. The room was WAY small and the rooms heater took forever to warm up too! To get to the closest you had to turn sideways and slide along side the bed squeezing all the way and I’m 5’2” and weigh 110 pounds. The heaters knobs were broken and my husband had to use a tool to adjust the settings. That wasn’t even the biggest problem either!! The heater made this horrible noise about every 5-10 mins so just as you would fall asleep that horrible noise would start happening! Both my husband and I had one of the worst nights sleep we had ever had due to this noise! Last but not least the breakfast they claim that comes free in the morning was not the best. After attempting to eat their “free” breakfast we ended up going out to eat instead!
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