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App name
Booking.com: Hotels & Travel
Description
Download the highest-rated travel app to join thousands of people finding deals on hotels, motels, and vacation homes. Find a stay for your vacation, weekend getaway, or business trip – anywhere in the world! Search for hotels, motels, and vacation homes • 27 million hotels, vacation rentals, homes, apartments, and other unique places to stay • Search by city, attraction, landmark, or hotel name with just one tap • Filter by price, review score, amenities, and other things important to you • Find your stay last-minute or book it far in advance Find a great travel deal • Daily deals for every budget • Free cancellation on most rooms • Browse over 135 million verified guest reviews Manage your booking on the go • Get paperless confirmation • Make changes wherever, whenever • 24/7 customer service in more than 40 languages • Contact your host, view check-in times, and write reviews • No booking or credit card fees
Unfortunate 😞
by Dee1968fox on 2021/07/26 23:44
Booking.com has always been great but due to covid and health has to cancel and they made it is. Hopefully Southwest Airlines doesn’t try to hold my money for a future trip because that’s not what was agreed on when booking.
Awesome Service
by Chae216 on 2021/07/26 23:06
Very nice hotel and the customer service was AMAZING great really clean and cozy I would definitely book here again :)
Happy Vacationers
by Casa Del P. on 2021/07/26 22:57
Always a breeze setting up your vacation hotel needs thru Booking.com. If you are like me and like to save time and money, this is definitely the place to Go.
Easy App
by Joehuber3 on 2021/07/26 21:41
No hidden fees and easy App to use. Great service.
User Friendly
by MsBamXoXo on 2021/07/26 19:46
The app works great and is very user friendly. Easy to navigate with clear and precise information.
Cool Place To Stay
by AD Lock on 2021/07/26 19:28
Nice place to stay
HIGHLY RECOMMENDED✅
by Nikkitta67 on 2021/07/26 19:23
This app make everything so much easier for us:) sending remainders! Like it:). thanks so much!!!;)
Services gas great
by 123 lopez on 2021/07/26 19:22
Great service ☺️ Rooms where clean and smell so good over all ✅
Very Helpful
by lisha756 on 2021/07/26 19:17
The app is so helpful and it keeps me up to date on everything
Very easy, stress free!
by Flygirl53 on 2021/07/26 18:23
Easy to navigate!
I won’t travel without it!
by kikibird47 on 2021/07/26 17:11
Always easy to use and accommodations perfect!
Amazing
by sultanah33 on 2021/07/26 15:14
Amazing place & clean to stay close to the holly mosque .the receptionist Ms: BAIDAA is very phenomenal and professional with the rest of the crew assisting me . THANK YOU highly recommended .
Great help
by Nana8291 on 2021/07/26 13:34
We traveled across 13 states in 4 1/2 days. This app let me reserve rooms for the end of each day so we knew we’d have a place. I checked the reviews so I knew what the accommodations would include. It’s been a big help. I can find affordable motels, etc with things like a weight room for my grandson. I know where we are staying and even if the beds are comfortable. I can avoid places that were unclean or had rude staff
Vacation
by kirsermic on 2021/07/26 13:24
We loved our room and loved our week vacation. It was perfect location and the staff are so nice and make the stay even better. Will def stay again next year.
ابلكيش رائع
by saad athab on 2021/07/26 10:45
جدا جدا ممتاز للحجز الفنادق والسيارات
Booking
by bbitl on 2021/07/26 09:05
Was very easy and quick and love that I didn’t need a card to reserve thankyou
HOTEL LODGING
by savewsandy on 2021/07/26 04:14
I AM REALLY HAPPY WITH BOOKING.COM THEIR PRICES ARE GREAT & FAIR
Great
by Vonte501 on 2021/07/26 03:41
This hotel is great to stay at, it’s by the everything shops, mall, stands….
Love it
by Sil2222222 on 2021/07/26 02:18
I use it to book my summer trips.
Just what we needed
by acewatersi on 2021/07/26 01:40
This hotel was just what we needed to rest our heads on our big drive. The bed and pillow was soooooo comfortable. The gym was small but atleast had a treadmill. The breakfast was fine, we appreciated having something to eat. And great that it had a pool for the kids to get out some energy before being cooped up in the car again. Only thing was the carpets were filthy. My son had black feet just from walking barefoot in our room.
Be careful.
by comedian01 on 2021/07/26 01:31
Couldn’t and would honor my cancellation. Just giving me the run around.
Machines no good
by alwayes on 2021/07/26 00:16
Tried to change my card information.NO way to complete information.tired of machines and not talking to a human
Top
by MafkhMust on 2021/07/25 22:57
Top
Very comfortable and clean!
by Joykiller69 on 2021/07/25 22:24
Our first day was absolutely amazing the employees that were working that they were very accommodating! The next day and the people above us were so loud they kept my baby up all night crying. The next day they had to guests up to 25 people drinking and partying till two in the morning right outside of her window!! we were not compensated for our night. We were compensated for the night before but it was a horrible!! the employee that was working that night did not give a care at all….He was kind of acting like he was part of the party! However there are Many other good employee that made the stay better…I did feel that with our overall experience we should’ve got a room compensated! The guests are the reason why our stay was so bad which is unfortunate because it it has been a great vacation!
So easy to use! Kiss reservation frustration good-bye ;)
by Beliviea on 2021/07/25 21:20
It shows all the available stays on a google map, super easy and fast reservations with a button click. Sort through preferences in seconds, send messages to property management if needed.
Really good
by Crechef:) on 2021/07/25 20:49
The room was spacious and the AC worked well. The was a fridge and a microwave too, really helpful. Everything was clean. The only thing I didn’t like about the structure was the fact that the laundry room was available from 9 am to 8pm, not a good time especially when you’re traveling and most of the time you’re free early In The morning or late at night.
Love this app!
by cmhcah on 2021/07/25 20:17
Awesome!
تعامل سيئ مررره
by aaaazzzzzooo on 2021/07/25 19:19
طريقه استرجاع المبلغ سيئ جداً ١٢ يوم انتظار
Booking is the Best always!!! Best rate and Best deals!!!!!i love it!
by tuyyoyoytu on 2021/07/25 19:18
I have been used by Years!! Always best deals at all!!! ♥️♥️♥️👍
🥰
by saasoff on 2021/07/25 18:57
بربامج رائع ولكن احيانا يكون الحجز الشخصي اقل تكلفة من الحجز عن طريق البوكينغ
The more I use booking.com the better it gets
by danatravels on 2021/07/25 15:58
For travel in the future, I want to be able to cancel. No non-refundable unless I have the hotel in sight. No problem. Book it and change your mind. Easy. And the more you use it the better deals you get. Win, win
Booking.com
by abu rseel on 2021/07/25 15:44
ممتاز
Easy to use
by phs5374 on 2021/07/25 15:35
One thing I would recommend for people to double check your destination before confirming. I booked what I thought was Jackson, Tn but the hotel I confirmed was in Jackson, Ms. I had to quickly cancel. Hopefully we won’t be charged. Booking.com advised me to email the facility but the email bounced back. I did talk to someone at the hotel and so far the charge hasn’t appeared on our card.
Great location
by liisaxoo on 2021/07/25 15:04
So CLEAN! :) Right outside China town and lots of shopping around. Not too far from pier 39.
Love this app
by GrannysWreathsandThings on 2021/07/25 14:43
I have used this app several times. Love it!!
Easy booking and cancellation
by Mitmot2 on 2021/07/25 13:33
Unfortunately, we had to cancel a booking for medical reasons. One click took care of everything. This is a definite plus towards using booking.com in the future. Thank you!
Not always the cheapest shack around first
by Bubbleswuzhere on 2021/07/25 13:16
Like the ease of using the app but checking around sometimes finding better deals from other sites.
Much easier to use than the other hotel and travel apps.
by Four20four7 on 2021/07/25 10:25
Very user friendly and helpful to get the best price possible and actually have the room you booked for you unlike other sites that have no problem with selling your reservation to the higher price reservation or just leaves you hanging with no place to go with the expectation of a room ready for you. Thanks Booking.com!
Good
by Daliutfhjggf on 2021/07/25 08:53
Perfect, flexible
Left me stranded at the airport at 2 in the morning.
by moore143 on 2021/07/25 08:15
I recommend never using Booking.com again. I called and booked at rental with Budget. They took my flight # and failed to inform me the rental company would be closed at 8pm. They failed to give me a voucher or a refund. My flight was delayed. They did not care. I was stuck at the Airport with no transportation in an unknown city. Do not use this service. I will be sharing my experience with the world. Worst customer service! Left me unsafe and stranded ! Lm
Good app
by janeter6547 on 2021/07/25 03:57
It has worked out better than renting directly just because it can be a little cheaper, I can’t give it 5 stars because I did rent out Hilton garden inn Fontana ca and they couldn’t see my reservation from this app, which made me skeptical about my purchase.
awesome
by patongmonk on 2021/07/25 01:32
best travel app out there
Great
by den1020 on 2021/07/25 01:30
The app is great to use I love the genius discount.
50 year reunion
by class 71 on 2021/07/25 00:58
I’ve used Booking.com for many trips we have been on and each time booking rooms have been easy to reserve and we have found the prices hard to beat from location, available rooms, and easy access to local events
Definitely saves you money
by justinnorris746 on 2021/07/25 00:10
I use this for me and my family to take lil trips to the hotel, and this app saves money and seamlessly connected me to my hotels.
Bishop
by THEOSUMOM15 on 2021/07/24 23:59
Very easy to navigate
Love it
by quevaz on 2021/07/24 22:45
Five starts
Nice
by maggy0915 on 2021/07/24 22:12
Es de mucha ayuda
Wonderfully wonderful!
by Ajjones824 on 2021/07/24 22:04
Sandy was the most accommodating hostess. She set me up with a rental car upon my arrival and then later a sail boat tour. The facility was exceptionally clean and quiet. It is located right across from the beach. It’s only about 10 minutes from Naxos Town. I will definitely be back!
Happy
by Anna 1 on 2021/07/24 20:28
Easy to find what you need to book your hotel with different variation of price. I love to reserve my hotel through this app.
Nikki
by snookie4477 on 2021/07/24 17:45
Makes traveling easy at a click of your fingers!
Easy to use
by HAP's iTunes account on 2021/07/24 17:11
Like the ease of use. Plus it seems like the out of the way places we tend to go have accommodations listed on your app. That’s a plus.
Amazing
by che_bv on 2021/07/24 17:05
The best!
Love it!
by Dragonz30 on 2021/07/24 13:34
I use booking.com for everything! User friendly website and app. Easy to book!
Days inn
by jam19813 on 2021/07/24 13:08
We had a great experience with Kal and his wife and the staff were very helpful I would definitely go again. They were so kind really great experience 😊
run away
by Mariobros88 on 2021/07/24 10:31
i booked a hotel called Sahara from las vegas horrible smelled like crap there was trash outside our room. it was 3 in morning we had to sleep somewhere else. booking and Sahara ruined our vacation. never using them again
❤️i love it ❤️
by valeshka94 on 2021/07/24 10:15
Such a good app
Do NOT use Booking.com, no communication!
by Momofteens! on 2021/07/24 06:56
We booked a taxi thru Booking.com for end of our vacation from a hotel in Rome, Italy to airport. The taxi sent email and text that they were on their way. The taxi never showed. Luckily the hotel staff called a local taxi. We almost missed our flight! We tried calling the number provided and no answer. The main number tells you to send email, which I sent 10 emails asking for refund and no response. My credit card was charged before service was even provided!! And I received a generic email asking to complete survey regarding service??? Of course my response was not posted. Do NOT use Booking.com. We used Expedia for most of our trip and they were great.. I spoke with their customer service department several times… do yourself a favor and look for another travel company… try contacting their customer service before you use them… don’t make same mistake….
Every time!
by DEADPHR3D on 2021/07/24 06:23
Been using this site for years now and have yet to get a stinker of a deal. I have very little down time at work so when we get together, either friends or family, it’s precious. You need a reliable booking site and this place checks all the boxes. One thing of note, the rating system to me seems a bit shallow, meaning the 3/3.5 are 4/4.5 in my book! EVERY TIME we book, the places we stay are awesome!
Booking
by makayla and tori on 2021/07/24 06:11
Easy and quick to book
The Best
by Amigos-l on 2021/07/24 02:47
The most convenient app for my travels !!!
Our Go To Travel App
by Xmedic7239 on 2021/07/23 23:39
No b.s., beautifully built travel site. Easy filtering of hotels and updated mapping system. To Booking.com: your hard work to design and build a site a senior citizen can use with safety in mind. Thank You.
First time user of the booking app
by Adamit_2000 on 2021/07/23 23:35
Very easy to use, even if you have a half a brain.
Best site for booking travel
by swkssf on 2021/07/23 22:43
Booking.com is the best for booking travel. Very easy to use, and excellent communication quickly. It’s the only site I use for travel needs!!!!!
Mini Vacation
by Tink Bell34 on 2021/07/23 20:53
We booked the Queen Suite- with the intention of having a kitchenette unfortunately when we arrived to the hotel we were made aware that the hotel does not have a kitchenettes in the rooms. Although we were happy with our stay we were a little disappointed at the false advertising on booking.com
Booking.com
by Billy-Joe-Neckbone on 2021/07/23 19:50
Nice app and you can’t beat the cost
Maged Farag
by samwell farag on 2021/07/23 19:28
It’s very nice & easy to get the best price! I love it.
A most convenient and reliable app
by ElanAdrian on 2021/07/23 18:58
Booking.com and it’s app is efficient and savvy enough to please any type of traveler and is more reliable than booking independently. It is concise, thought out and well displayed. Thanks Booking.com!
I wouldn’t book with out it!!!
by Vicki558 on 2021/07/23 18:22
I love it, the help that they offer and the perks too!! Wonderful app, great people. 6 stars!
Don’t travel with this company!!
by Makhouldye on 2021/07/23 17:29
The worst company ever. Don’t trust them. They canceled my hotel reservation without letting me know. I arrived at the hotel and my reservation was canceled by them. This was very rude. At least send an email explaining, but they didn’t even give me a compensation for what they did.
Refused orthopedic service dog with papers
by Jwaymac1 on 2021/07/23 17:01
Booking. Com booked my room sent me confirmation. In less than ten minutes u received a cancellation notice from hotel with no explanation. When I called to tell them I'd not canceled u was informed they canceled because I had a service animal. This us a dog used for MEDICAL ORTHOPEDIC due to five extensive leg surgeries and walking. I assured them she is not an emotional support dog and I have proper identification with me at all times. They still canceled my room. I do not recommend this hotel to anyone they apparently have no room if you have any type of disability
Booking
by Jkvaln on 2021/07/23 16:52
It’s so easy to find where you are going and what you are looking for!
Hostility
by sexyma77 on 2021/07/23 16:36
Love the service very understanding, always a pleasure in Florida
Golden beach resort hurghada
by George Bernaba on 2021/07/23 16:28
Special thanks to Mr. Sameh younan in reservations and Chef Mr.Moustafa Antar they are very intelligent , but restaurant manager of this hotel having very bad attitude with customers and not fit at all for his position
Todo bien pero cuando es de un día para otro intentan robarte con los precios los aumentan demasiado
by me oelan la riata on 2021/07/23 13:46
Mala
Prepaid reservation not held, no response back from Booking.com
by Dragon12coltmccoyfan on 2021/07/23 13:13
I prepaid for a reservation in the app. After I arrived at the hotel I found that they had not held the reservation and was told to contact the booking agent. A week later and multiple tries to chat via the app, I have not heard back from Booking.com on a refund. They have taken the time to request a review, review my review and reject the review for mentioning this experience. Beware!
The best app ever
by LaLaB619 on 2021/07/23 11:19
I always use booking.com to book my hotels for trips. The app is user friendly & always has great deals!
I depend on it for my travel
by Ahmed Elhamahmy on 2021/07/23 11:10
I trust and depending on the App during my travel, although sometimes the hotels asking me to cancel and pay them directly to avoid the booking.com high commission which I recommend to review and let such places unlisted. Sometimes the rates shown is higher than the actual rate of I went by myself directly to the hotel or similar on the same area or even listed on competitive sites or apps. I do miss the referral program which allowed me to promote more the App for friends for discount or cash back on the wallet. The print view or show in Pdf is not well maintained and in need for a review.
Honestly the comment
by Tictackad on 2021/07/23 09:42
Wonderful hotel I would recommend to anyone.. Reasons: 1 : online response- 80% 2 : ground support- 90% 3 : clean and Safty - 97 % 4 : staff friendly - 90 % 5 : food and restaurants - 93% 6 : phone response on hotel - 90% Hope this bring the overall- 93% I would recommend anyone to visit this hotel..! Wonderful experience..! Keep it up guys…!
Bad and insecure experience
by Event listener on 2021/07/23 07:04
The hotel I’ve reserved couldn't process the payment and it kept asking to change the credit card, end up with giving information for 3 credit cards and 1 debit cards. And it still rejects the payment after it accepts it at the beginning and after they got my details. Booking.com hided their customers service very well so I couldn’t complain to anybody, only you can read the irrelevant FAQ.
Love this app!
by chachis63 on 2021/07/23 06:34
I honestly love this app, so easy to navigate and make choices thank you!!
Disappointed
by mahamad76 on 2021/07/23 06:15
Never rely on them, so you will not be disappointed or spend a night without a hotel
❤️❤️
by Stéph.bonnet on 2021/07/23 03:05
J’ai adoré!!
Doha Qatar
by M.h.qtr on 2021/07/23 02:36
Mohammed almarri
Booking.com is a scam
by Garyoso23 on 2021/07/23 02:18
I was left with no room after using Booking.com. When my confirmed reservation was denied at the motel Booking.com agent was unable to help and every motel within an hour was full. I have a one year old son and we had to cancel our vacation due to using this site to book my motel. I would highly recommend not using this app!
رائع
by khaled B lol on 2021/07/23 01:26
الفندق نظيف والخدمات جيده والسعر مناسب واشكر الموظفين على الاستقبال الاخ يحيى والاخت سنا على حسن التعامل والوجه البشوش انصح فيه بصراحه
Me
by advice no third party on 2021/07/22 23:29
Just another app they take money than run away without fixing issues
Great app
by Sumac87 on 2021/07/22 22:56
Booking my vacation has never been easier! Thank you for the great experience!
GoJo
by JoMJMS on 2021/07/22 22:42
Easy to find ur reservation at a glance lov it but more points should b given on next reservation
Awesome convenience!
by doxie59 on 2021/07/22 21:56
We have been using the app for years to book rooms in the Austin area and across the country. It can be hard to find a place that is affordable and has availability when you need it. Booking.com is awesome! I can track our visits, upcoming stays and cancel reservations with ease. Great!!
Worst customer service ever
by Zdr6 on 2021/07/22 18:44
Don’t use booking app or website. Horrible service if a change is ever required. I only want to change my hotel and leave early. I want to continue my vacation somewhere else in the same city. New hotel since they can’t update their hotels accurately. I have tried to contact customer services for over 48 hours now. I need to change hotels. The hotel listed several amenities on the booking through booking.com. I show up and none of the services are offered. There isn’t a safe, doesn’t have AC, breakfast and I was booked in a non pet room. I have pets. The hotel says contact customer service. The booking customer service says contact the hotel. This site is a joke. Book through the hotel directly only. I’ve contacted customer service in the app. They said they will respond within 24 hours. It’s been 72 hours. I’ve spent 3 hours on hold on the phone. I’m done. They don’t call you back with the call back option.
Booking.com
by johnnyboy1956 on 2021/07/22 16:45
Very easy to navigate with good synopses on the properties.
Love Booking.com site
by Angel messenger on 2021/07/22 16:18
Making plans & reservations is so easy with this site...< Booking.com makes travel arrangements a breeze and always have been satisfied with past arrangements! Looking forward to our travel plans in Croatia in September 2021! Thanks a bunch 😊✈️⛵️🧳
Kittykelley
by kittykelley2." on 2021/07/22 15:37
I had a lot of trouble canceling this reservation before I got the app. Within one minute on this app I had cancelled the reservation. Thank you
Love this place!!
by Nikki114001 on 2021/07/22 15:32
We had such a fantastic time staying here! Room was clean as well as the pool. The employees are friendly and helpful! A very close walk to the boardwalk! We have found our new vacation spot! We will be back!!
Best stay ever
by dinker1 on 2021/07/22 14:29
We stay with Branson nightly condos a lot and we are able to access it through booking .com and we love it.
Easy Peasy
by Madame Denise on 2021/07/22 13:18
All of Life should be as easy as using Booking.com! 😊
Perfect in everything. Thanks Carlos
by carla cavero on 2021/07/22 13:14
Bravo!
أفضل تطبيق على الإطلاق في حجز الفنادق والشقق
by التميمي سلطان on 2021/07/22 12:17
بوكنج ممتاز ويريحك وتعامل ولا اروع الله يوفقكم
My experience :)
by VAM90 on 2021/07/03 12:40
God blessed me when He led me to research booking and I found Javier’s apartment. Javier was and is AMAZING!! My mother, brother-in-law and myself had to go to PR very short notice and Javier’s apartment was the only one left due to everything being booked because of the 4th of July. He is the most sweetest and decent man there is!! He’ll treat you like his family and his daughter is adorable! The apartment is so clean and he takes COVID-19 protocols and procedures very seriously. The apartment will meet your needs and he is right smack in the middle of everything. The airport is 5mins away, the beach is like 2mins away and the strip on either side has all kinds of food trucks, actual restaurants and tiny shops. It takes 5-10mins to get to San Juan depending on traffic and all other locations are very close as well. He is so willing to help and he is very willing to make sure you’re safe and that you’re guided properly. He will tour you and be completely honest with you with where to go and not go and what’s good and what isn’t good. He will also pick you up and take you where you need to go when needed. Especially when an UBER is impossible to find due to all the tourism. He is amazing and his apartment is amazing, very affordable and very comfortable. You will have everything you need there. The water pressure is good and he supplies you with the basic necessities. I am so thankful for Javier!!! BOOK HIM!! I rate him a 20 and beyond!!!
Retracting First Review
by ProfessorRexfield on 2021/06/21 22:41
I left a less than complimentary review of this wonderful and quiet accommodation. I missed breakfast and was frustrated, an ailing family issue had drawn me north and I let it taint my words. When I expressed frustration at missing breakfast the very kind proprietor brought her own oranges and bananas ( I had said I wanted fruit!) to my room when I returned from a quick run (running a morning addiction). I had already written a negative review and here retract it completely. I am sad I did that and beg the pardon of that lovely lady who fed an old, ill-mannered curmudgeon such as I. The hotel was spotless, quiet, and the people utterly courteous. I was quite in error to besmirch them with my impulsive words. On top of being a fine establishment it was an amazing bargain. I wish the owners Godspeed and good fortune and hope they will forgive me the slight I imparted, they are deserving of far better than my petty moment of meanness. Should the lady who I showed disrespect and then who brought me fruit read them this I wish to say I will not forget your kindness in the face of an bad mannered guest’s silliness. You were charming and patient, to put it mildly.
Great modern rooms
by avo999 on 2021/05/20 15:31
My experience in the hotel was near perfect. I went to 3 different hotels and this one was the most modern and stylish... the USB ports for charging your devices was a big plus for me since I have a lot if electronics and the USA watts are different the USB ports were a great little detail that went far in my experience. My single bed room was the best very spacious and the view in the balcony was amazing to view the city. I got different room with 2 twin beds that felt smaller and less luxurious than the single bed room and the balcony wasn’t as nice like the single bed room but I am been picky with those small details if I have to say something to up the experience would be My only recommendations or wishes would be for the gym to have more options than a treadmill , bike and a multi lifting weight station. But it was clean and the sauna it’s right next to it. Great for after a good workout session. If the hotel had a pool it would be perfect. The breakfast was good and fresh the chef comes out and prepares your eggs to your liking. Overall the service was excellent the staff is friendly and very helpful really accommodating. I will definitely be back and recommend the place to family and friends
Best stay EVER !
by Daizah2220 on 2021/06/09 02:22
Great welcoming staff ! You come in and they greet you with excitement and have weekly plans already without asking. Clean hotel with great housekeeping staff as well. This was my first stay here and we will definitely be back they had awesome hospitality and made sure I enjoyed my stay ! They were all helpful with anything I needed and the beds were so comfortable! I highly recommend this resort and the fees are unreasonable at all plus the stay included free kids meals at the on site Applebee’s and shuttle to three different parks for free ! Love it here ! The manager Danny was great and quickly solved several issues that I noticed . He leads with great staff behind him where Fabian the most welcoming and calm, Allison the bilingual phenomenal associate helped with quick check in throughout my week stay and Amanda who was extra understanding and nice . Absolutely love it highly recommend to anyone coming in to Orlando not far from any attractions either .
Usually my go to app
by Do Pangea on 2021/01/24 00:06
Overall the app is pretty good, there are just a couple of things I wish would be changed. First, a lot of accommodations (especially in the US) charge a security deposit. It’s almost never easy to find out how much it is and it can even cause a cancelation if it goes over your card limit. I really feel security deposits are a form of age discrimination. What I would like is a way for the app to filter OUT properties that charge a security deposit. This would show age discriminating businesses that we won’t tolerate it. Secondly, again in the US, it doesn’t show the taxes until you’re on the last page to book. It makes properties seem cheaper than they really are. Booking even in expensive countries like the UK can still be cheaper because it’s difficult to find something affordable and safe in the US. Some of these things may be difficult to change given how unfriendly the US is towards its own consumers, but I overall love using this app and hope they can do something to punish age discriminating businesses and help save us money when booking domestic.
Terrible customer service!
by And M not happy on 2021/07/02 17:39
Last year we had a trip planned in March, flying out 3 days after the pandemic started. All of our travel plans got canceled so naturally we had to cancel the hotel room we booked through your app. We were told we could not cancel and get a refund, but instead could inform them of when we planned to travel again so we can change the date/get a credit. Now that Iceland has opened back up (this is where we had our hotel at), we rebooked our trip and called Booking to get the credit for the room. We were told today that because we did not call them to change the dates prior to our original hotel booking (March 15, 2020), that our credit was no longer active and there is nothing they can do. They told us to call the hotel but when we did, they said Booking never gave them our money and that we have to resolve it with Booking. Basically you all expected us to magically know when we would travel again 3 days after the pandemic started so now we are out 3 days worth of a hotel. I’m extremely unhappy and cannot express to you enough that I will not be using Booking in the future!!! You have stolen our money and that’s all there is to it.
Great location but not what I expected.
by Yoi618 on 2020/09/25 17:58
Not what I expected for the price we paid. The hotel is in a great location but could use some upgrades and better housekeeping skills. The room was spacious but not as clean as it should be. The bathroom curtain was white with some gray stains which showed it had not been properly watched in a long time. The bathroom sink had some yellow stains in the corner and the toilet paper holder was falling off the wall. This one had a whole right next to it that was never patched up and the footboard needed some real good cleaning as they were gray instead of white. I spoke with the front desk about it and they sent the housekeeper to clean the room but everything I mentioned was still the same when we got back to the room. You could tell they switched the bedroom sheets, replaced the towels and vacuumed the floors but nothing else was done. This is the first time I experience anything like this in a hotel and it was a shamed. The food is also over priced. I was only there for two nights and didn’t want to make a big deal about the cleanliness of the room but unfortunately, I would not be staying here again.
Amazing Books!
by Prairie Pug on 2018/10/18 04:44
From the beginning, this app, even within context of changing infrastructures, within networks, and all of us with individual security challenges test our patience I knew something was different immediately in the software design of this app. That is, I have often felt I was falling between the cracks in apps in the last 2 years, so was this skeptical of one that would hold so much info ( safety, financial) and transport hotel details of a reservation. But, it does, and so seamlessly set up my personal and business accounts (and led me thru process of organizing my 'books') in just making a travel plan that I was unaware of all the gains until now. The ease of use, for those of us with little or waning patience for glitches, 'fear of losing things' syndrome is great...hang in there thru a 3-4 bookings. it will all start appearing, syncing, all history intact, etc. My hope is (once again...) restored!!! Beautiful.
Extended stay in Tampa Fl
by This is a Scam, and costly! on 2017/10/08 22:56
My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!
Outstanding location and service
by Datjushappend on 2018/03/06 22:18
The room was large and appeared even more spacious with the tall ceilings. The view from our first floor room was amazing. Very large windows and remote control blinds made it all the better. The bathroom was up to date and clean. The bed slept well and I would rate it above above average. The addition of the included mini bar was a nice touch. They restock the wine, water, coke, diet Coke (Coke Light), Sprite, beer, and peanuts every evening. I never heard noise from the nieghboring rooms. The location was central enough to get around easily. It is only an eight minute walk with luggage to the central train station. The staff was welcoming and accommodating. I had but two complaints. First, the water in our shower and one of the double sinks in the room had a drainage problem. They backed up very quickly. The tub and other sink did not have the same issue. Overall, I would say the hotel was the best I've stayed at in Amsterdam.
My stay at the Drury Inn in Greenville
by Nicole2687$ on 2021/01/10 08:05
First off,I love the location specially if you don’t feel like driving long distances for the most convenient thing’s! It’s great restaurants near by, you have Walmart down the street. I had a king suite room! I love love the amount of space of the room! The room had a hallway from the front door to the bedroom it self. The bathroom,I kid you not you could have a party in the bathroom if you wanted too! You didn’t feel so closed in, in the bathroom you had more then enough room! The shower was bomb,It was a walk-in shower which I love! I love the location of my room, I loved being in the corner. Everyone was friendly, and very homey. Even with this pandemic going on, they was well organized. You didn’t hear no loud noise while trying to relax and sleep. The tv was very decent, had good channels. I was dere for four nights,I can’t wait to go back!
Gorgeous but out of the way
by Whereismare on 2018/03/31 12:52
It was not near or convenient to anything. When you look at the map you think “oh its in Jimbaran so it near...” as there are many great things worth seeing & experiencing here in Jimbaran or Uluwatu area but its quite far from anything due to the windy roads. You have to hire a car —no taxis available from here —and you are at the mercy of whatever they want to charge you, even to go 5 minutes down the road to the closest restaurant. I’d recommend stYing here for a night and enjoying a full day relaxing by the pool and taking in the views. The dinner at the restaurant is quite good and reasonably priced for the portions and quality. Then, after enjoying your time here, find another location for site-seeing the rest of Bali as this is not a convenient base for going on excursions, shopping, dining, etc. its gorgeous and inexpensive for what they offer—this makes it a great value, but its too far away to enjoy anything beyond this property itself.
Awful customer service And bad customer relations.
by Dabate074 on 2020/08/13 11:06
I’ve used boooking several times in the past without problems, until recently. It was my birthday and wanted to celebrate with my girlfriend. I went on the Booking app to find a Jacuzzi Suite and located one in their site at a Holiday in express and Suites. Drove over a hundred miles to this hotel that I reserved And got to hotel. Checked in and went up to room only to find their was no jacuzzi in room. Called front desk and was told that they didn’t have any rooms with jacuzzis, and that I would need to talk to manager in the morning. Talked to manager at checkout and was told that They are not going to refund me at all because it’s not their fault, it’s Bookings fault and I had to call them. Called booking and they said it’s not their fault either. So I guess it’s my fault that I was lied to and lured into a hotel for something I was promised and paid for but didn’t receive. Beware of Booking. Com as they will not stand behind anything, and don’t care a lot guest relations. Again I used them to book many times in the past and will not again and suggest for your sake you do not either.
Kind of pricy for what you get
by k_melnyk on 2017/11/14 02:17
This accommodation was more like a bed and breakfast (except without the breakfast) Beds were not comfortable. One, the hide-a-bed was a thin mattress and my son woke up with neck and shoulder pain. Queen bed was a mattress with memory foam on top. Wi-Fi worked only sometimes. Hot and stuffy in room but Xavier brought a fan which was helpful. Only one faucet worked on sink with lukewarm water and shower was not so great, but had nice hot water. Also, no fridge, microwave or anything. Parking was about 1/4 mile away and an extra $10-$15 a night. Xavier was very trustworthy and helpful and gave us good suggestions where to eat, etc.. (The reason for the 3stars otherwise I would give it Just 2 stars for comfort). He was also a good communicator and responded to texts and requests promptly. This place was close to the center and seemed to be safe enough with double locked doors. All in all I felt like we paid a lot for what we got compared to other places we stayed in MX though. Be prepared to pay for your stay in cash (pesos) too.
Great Showers!
by erwinmac on 2018/03/30 10:51
The hotel was near a new mall. The room was small but clean. We stayed for 13 days. On the 3rd day, a bottle of perfume was taken out of the room when they cleaned it. The front desk was notified and they said the cleaning crew knew nothing about it. Nothing else done about it. Use the room safe as the cleaning staff may not be trusted. The bottle of perfume was not high in value but still bothered my wife because something was taken out of the room. No manager came to talk to us in the next 10 days of our stay. Another thing, we received 2 card keys in the beginning of our stay. One cracked and did not work when trying to open the door. I alerted the front desk and they said they will replace it for 200 pesos as “all room cards are inventoried”. Such a valuable piece of plastic... We continued to stay there as we were already charged for the entire stay. Flip a coin when deciding on this hotel as they seem to be customer friendly until a problem arises. The only real plus were the showers.
Chic Royalton
by Dashpromlgyo on 2018/03/19 01:08
I checked in here on Friday and I hate every minute of it.I paid for a luxury room what I got was far from that my first room was room 5111. You can tell the room was hit hard during the flood it has mold everywhere. I requested to get moved because of the awful smell in the room and breathing was impossible. When I called to complain they just hung up the phone. The first room we had had fresh cut fruits and a bottle of wine nice presentation but we could not eat anything out of the moldy room we finally got moved to another room that was not luxury with two beds instead of a king bed. Spoke to a supervisor who gave us reservation to a Mediterranean restaurant which already came with our booking lol.. I have requested to be moved to the diamond room and offered to pay more the hotels has refused to grant this claiming they are all full as I sit by the pool and see empty rooms. I have never felt the need to write a review but this is the WORST hotel I have ever stayed in can’t wait to get home absolutely HATE IT unfortunately am here until Wednesday hopefully someone will make this right but I highly doubt it
Trying to play in VEGAs - not working for them
by mardigras13 on 2018/04/14 00:22
Ya. Umm. Find a new in house management and marketing team.... Front desk manager should not look like a peep show girl with a small silver bow in her side part unless at an adult only restort 🤔 Coming from Park City Utah and knowing what the resort is like there—— No COMPARISOn - never staying at this Las Vegas property again! I’m sure this is not the atmosphere you would like to use for carrying on such a reputable establishment As a guest——Know resort fees are better covered in properties in Las Vegas that have fresh drinking water service at the pool..... Serve room service with water included.... (not upon request) ..... When going GREEN - don’t place the offer on the desk and hard to see —— use a tent marketing strategy in the BATHRoOM——Oh and coffee in room makes most excited!! Not included??? —- !!! AND when the pool is closed in April, don’t use internet, fitness center (not used) or TOLL free calls be obliged to waive the resort fee when addressed in this situation.
Friendly staff, great accommodations
by jblessike on 2021/01/02 22:41
From the beginning at checkout, to questions, to the restaurant staff... everyone was helpful, cheerful and happy! The rooms are a bit small, but we only rested and got ready in them so no worries. The beds and pillows are so comfortable and rooms were clean. The restaurant is currently only serving breakfast, the staff was attentive and pleasant. Could use a lot of upgrades, but was roomy and food was decent. (Not free). The Splashatorium was a good way for the kiddos to wind down. Not really big or much to do. It was just the one slide, pool, and hot tub.... like I said good way to wind down and chill. Make reservations for the splashatorium!!! We made reservations a week in advance do to my research and looking at reviews, otherwise I would not have known. We had no where to sit or put or things, I would recommend that the resort supply enough sitting for the amount of people reserved. All and all a pleasant stay.
Incredibly courteous and helpful staff and team along with great location
by itsmytime.jp on 2020/01/31 04:43
The Oakwood has really gone beyond my expectations. I was originally going to check in at the Marriot since my brother was getting a room there; but instead I decided to next door to the Oakwood and I was not disappointed. It was 15% savings with a studio room upgraded to a suite by the fantastic fellows at the front desk. The rooms are very clean and modern along with large fridge and full kitchen. Beds were very plush. The gym on the top floor was well rounded and fantastic along with the steam room. I did laps in there rooftop pool which was very clean. The hotel is connected to the mall and the shopping was also very good and convenient. There are about 6 restaurants you can choose from here and so far each one has been good. You will feel very welcomed and have everything you need and then some at the Oakwood.
Abosolutely fabulous!!!!!
by zeeSoto on 2018/08/11 19:06
We loved it. It was more than what we expected. The 2nd floor jumper/ trampoline was a extra for the kids. They wanted to sleep on it. The kitchen had everything we needed. The rooms were spacious and great!!! Bathrooms were nice. Plenty of towels. Plenty!!! Everything was roomy for two of us families. Access was easy and they were ready for us. The top pool was amazing!! It was so beautiful up there. It had a bathroom and even a grill!!! The architecture and design of the building and every detail was so impressive. It was close to circle k, gas, food and a police station. We felt safe and at home. I really would love to own one of these units. This will be our spot going forward whenever we visit Tulum. We have always loved Tulum and all it’s restaurants, shops and activities. It’s the place to be!!! Thank you so much to All the staff!!! We’ll miss you!!!
Worst experience ever!!!
by Kay Soth on 2018/01/01 19:36
DO NOT STAY HERE! Me and my girlfriend we’re both woman and a couple booked a room here for New Year’s Eve. We thought we would have a decent room in the back with privacy and some peace. Wrong, in as less than 1 hour we received a disturbing note on my car windshield. You can see for yourself in my photos. We felt very uncomfortable and threaten someone at the motel is watching over us. We called the front desk to informed them what’s going on and requested for him to escort us to the car we felt unsafe at the moment. He took nearly 30 minutes. And so we decided to reach out to the cops to have them escort us out the motel in a safely manner. But the cops never showed up of course it was New Year’s Eve. The front desk attendant end up showing up later and we decided to get a refund back it was unpleasant. Cigarette hole inside the comforter, the vent was off the ceiling in the restroom, a cloth towel was hung on the shower curtain/rod used, and red stain on the side table. It may be cheaper to stay for a Motel 6 but this one was the worst one I ever stay please do not book this place!!!
Reasonable for a last minute booking
by Tina Pastore on 2018/03/19 12:14
The B&B is located in a nice historic area. It is a bit too far from the station, especially because we could not find any taxi service in the city. There is no reception at the building and we didn’t receive the email by the time we got there, which was a bit confusing. But we managed to speak to the person in charge. The building looks nice and historic. The bedroom was a bit expensive for the type of furniture they have there. The bedroom furniture looks cheap and old. The bathroom was nice, but the shower box was poorly installed and didn’t work properly. They offered a breakfast, which was included in the price. But the breakfast was too basic and we had to order some sides to complement our meal. However, we were charged twice for the basic breakfast and the service was pretty disappointing. We did book our stay without researching at the very last minute. The B&B was a recommendation by a friend. But we expected a little more for the price we paid for the suite.
Le voyage splendide!
by Marlin-Pierre on 2017/11/21 19:24
My fiancée and I flew away and was booked in Montréal for a one week get away. There were many amazing places to dine coming from the gem of hospitality in the South - Charleston, SC. There were so many great and diverse ethnicities to dine. We stayed above a grocery store on Sainte-Catherine Street that had all of the amenities one could ask. We ate at ‘Cacou 70’ Rue Sainte-Catherine where we stayed for breakfast, Mediterranean Tabouli at a grocery store for lunch and Israeli, Latin, Greek, Asian and of course, French food for dinner. We were two foodies in a nirvana metropolis. We found ourselves eating at Cacao 70 several times due to their many options. We never ate the same options twice, as we sampled bites from each other’s order. We also went on a hot air balloon and hit the spa ‘Sibéria’, and bought many postcards and trinkets to seal our memory. I proposed to my fiancée while in Québec and look forward to future travels with her. Viva Montréal!
Memorable Stay
by Professor Pickle on 2017/12/25 13:15
I spent 4 nights at the Rocabella Santorini Resort. Simply stated, it was an excellent experience. Upon arriving at the hotel, I was presented with a welcome drink and informed that I was upgraded to a nicer suite. The room was perfect, large, and had all the amenities that I could ask for. My room faced the Caldera, which made for beautiful views. The highlight of my trip was twofold. First, the restaurant served very tasty food and the service was beyond excellent. Second, the waiter at the restaurant, Vlad, made my stay most memorable. In the 5 days that I stayed at the Rocabella, I developed a friendship with Vlad. During his time off, he showed me around the island and knowing my love for hiking, hiked with me to the town of Oia introducing me to some of his friends. As I was traveling alone, having Vlad there made my trip most enjoyable. Thank you Vlad and thank you Rocabella! I will be back with my wife.
Bad service and charges for cancellation that weren’t even booked within 24 hours
by dwazmin on 2021/04/08 04:21
First off me and my husband were told that we could use the military discount on the app but when it came to it nothing showed up to put in the military discount information so they lied about that and we were left with an over bearing price that was more than the original price the hotel website even offered then when we tried to cancel the reservation we assumed we wouldn’t be charged because it was barely even 10 minutes after booking even though they have a 24 hour policy on bookings, which we tried to get the charges waived there was difficulty to get into contact with the customer service manager because there needed to be a “third party” to speak to us on the app but they were saying that there was nothing that they could which already goes against their policy. So we ended up having to keep the reservation since we’re tight on budgets, terrible service and terrible app, don’t recommend if you’re on a budget!!!
Broadway 3BR Apartment
by ballard1955 on 2019/09/07 03:49
Oh my goodness! Where do I begin? We arrived around 6:30 pm, after a 10 minute drive from Boston Logan Airport to the charming area of Revere. The entry details sent to us by the hosts were perfect! Upon entering the building, we knew that we were in a special apartment. The apartment is exceptionally beautiful. Everything has been renovated to the highest caliber. The beds are all three like sleeping on clouds. Although, we were here only one night, prior to a flight to Newfoundland, we could have all spent a week. The restaurants in the area are great & so reasonably priced. We ate at Di’Parma, 2 blocks away. Fantastic fresh swordfish & risotto. Great house bottles of vino for $17 USD. Whenever I am back in Boston, this is where I will stay. I would give this 100 stars if possible. Thank you Erik & Linda for allowing us to stay in your beautiful apartment. 😃🥰
Mr.
by Rick Weic on 2018/04/26 17:30
The staff is so helpful and understanding. I had read all the reviews about the king size handicapped room on the 2nd floor next to the elevator. That is the room we have. For us, it’s not too loud, but we are here in late April. I do wish like others have said that it had a view of anything other than a wall. But it is what it is. I’m much more into the comfort of the room. Our room is clean, although, they do skimp on the toilet paper. I shall have to request more. We don’t use the amenities that the hotel offers. We don’t swim or go to a gym. We also don’t have have young children of any age. We have come to Reno to watch grass and trees grow somewhere. Anything other we say would be unfair because we have just spent our 1st night here. I don’t expect anything to happen negatively here that can’t be fixed.
Super simple to use, but one suggestion for app devs
by eramsay10 on 2019/03/07 19:34
Downloaded for US cross country road trip. Used everyday so far, now going on day 7. Very easy to search, read reviews by category, apply filters for specific needs (pet friendly, free cancellation, etc) and book. Saves billing info for easy reservations across pretty much all hotel/motel chains. Super simple to use. One suggestion, if Bookings had its own rewards program, it would likely gain more market share as many of the chains have their own rewards programs that incentivize using their app instead. For budget travelers like me, Bookings is easier to use in finding the cheapest deals across chains, so having an umbrella “rewards” or points system through Bookings that could apply to all stays regardless of the hotel chain would be awesome.
Read before you book! Your trip depends on it!!!
by Davids8126 on 2018/03/13 16:19
You get what you pay for... the first room I had because I did ask for a new room had a cracked and pealing ceiling, dark, and the furniture was so old and rocky, like a table that needed adjustments, the phone had some sort of interference that projected a high pitched screeching noise and rocky. That room needed a complete make over. So I get my new room in the “new” tower... the carpets getting there needed to be stretched like a low budget carpet company put them in. As you get off the elevator to the 22nd floor it smelled like sewage every day I was there which is gross. By the way so does the pool area that was half open. The bathroom in this new room is missing finishing touches the alarm clock is out of the 90s and the phone didn’t work in this room either. I won’t ever go back unless I go a nice free room to change my thinking... Which is why the saying “you get what you pay for” is true in this case. I would have rather payed the extra $200 and stayed in the Aria like I did last time and been a lot happier.
Three stars
by Curly Grrl on 2019/07/09 21:28
When I initially got the app (about 6 years ago) I was very pleased with the recommendations and found that the reviews and ratings were quite accurate. I was also happy with how easy the app was to use. Notice I said WAS. Now, not so much. For some reason, I am unable to do a general city search; it wants to only search for what is closest to me. Most importantly, many user reviews of properties state peoples personal experiences and not specific to the amenities, facilities, staff and services. And I suspect someone has been editing out the negative comments. We stayed at a property three years ago with a high star rating and glowing reviews, but when we got there, it was a run down motel 50 yards from a freeway. They required a $200 deposit - even with a credit card, worn out carpeting, an AC unit that had to be beaten before it would cough out coolish air, if it blew any air at all, no hot water and spotty wi-fi. I have been reading reviews online and comparing those to reviews on Booking and they are not even close: 2 weeks ago people have began complaining about bedbugs and roaches at one property, while no mention of such nastiness is made on Booking where the reviews are still all positive. I will try the update and see if that fixes the functionality of the app and continue researching online reviews/ratings.
LOVED IT
by Cupahtea&Nesquick on 2018/06/16 03:41
I must say my Husband and I checked in for 2 nights we watched the fireworks Father’s Day weekend it was beautiful I will be back I would never check in the Days inn again with there nasty slippery floors I like carpet the microwave wouldn’t even reach the socket at the days inn plus they tried to film flam us and said the towels was missing who on earth would steal dirty towels the supervisor fired the guy who lied and gave us our $100 deposit back I called the police got a report I was hurt to the pit of my stomach you don’t lie on me and my Husband we have plenty of money to travel with and if I was a thief why would I take dirty towels and not the iron or the blow dryer pillows and ironing board they was looking for an excuse to keep our deposit and it didn’t WORK I’m fine Hear at the Super 8 its way much COMFORTABLE BLESS THE OWNER WHO RENOVATED THIS HOTEL YOU'VE DONE AN AMAZING JOB MR&MRS JOHNSON
Perfect for what we wanted!
by magnetos mom on 2020/07/08 15:44
There’s two rooms with a pull out couch and a full kitchen. Pots, and pans. Silverware etc. nice big king bed. Comfortable newer mattress. Nice bedding. I personally watched as the maid brought fresh comforters to the downstairs unit, so it’s all fresh. Everything works. A couple minutes walk to the beach. If you want beachfront you may want to contact to be sure. Everything is nice and quiet, and clean. Since Covid-19 you need to have a mash on in stores, and some restaurants you have to wear one to the table. Don’t let this scare you off! Avon cottages offers a nice place at an affordable price. The beach is amazing down here!! Definitely two thumbs up!! If I had an extra arm the thumb would be up! Definitely coming back here!! Next time I want beachfront though I have a bad back, and can’t walk far.
Modern and quiet
by Suzan t on 2018/01/08 07:39
We spent a week here and mostly just to rest it was quiet even know they're doing construction across the street and the room was nice and dark for sleeping on the air conditioning worked extremely well maybe too well. Staff is very accommodating and kind- You're within a five minute walk of the Times Square mall which is a great place to go for food on the lower level. also if you want to cross over where the monorail is a few blocks up there's a night Street market with tons of food and also the fancier Fahrenheit 88 mall and promenade. Personally I like the hotel but the street that it was on was off the beaten path and it could be a little scary for women traveling alone I would not recommend it. However I was always with my husband and never felt unsafe at any time. they have some fun theme rooms like the Beatles room in Marilyn Monroe room or the Elvis Presley room we actually stayed in the Beatles room for the first night and it was adorable. Breakfast was included but I'm not much of a breakfast person so I only saw one time and it was limited. Our favorite place was as you approach the Fahrenheit 88 mall there are some Japanese and Chinese letterings we found it on the last night and it's a massive food court with everything from Japan or Hong Kong. He was a nice stay and the price was right.
Very comfortable and clean!
by Joykiller69 on 2021/07/25 22:24
Our first day was absolutely amazing the employees that were working that they were very accommodating! The next day and the people above us were so loud they kept my baby up all night crying. The next day they had to guests up to 25 people drinking and partying till two in the morning right outside of her window!! we were not compensated for our night. We were compensated for the night before but it was a horrible!! the employee that was working that night did not give a care at all….He was kind of acting like he was part of the party! However there are Many other good employee that made the stay better…I did feel that with our overall experience we should’ve got a room compensated! The guests are the reason why our stay was so bad which is unfortunate because it it has been a great vacation!
Nice place but needs some updating
by Bob & Becki on 2020/02/22 08:17
The customer service is the best. They treat you like royalty. That being said, the place needs some updating. They tile in the shower is cute but shower curtain didn’t go with th decor. The floors are sold and need to be replaced. The furniture in the room and lobby is very dirty and outdated. The pictures that are on the website are not true to the hotel. Hated the art work in our room. It looked like graffiti so we took it down during our stay and it made the room more acceptable. It was very noisy. We had a balcony and you can hear the rain and people taking and the wind. The halls were noisy and you can hear everything so not a lot of privacy. No elevator with so you have to walk those stairs! But absolutely loved the rooftop. Had a small pool and lounge chairs that we took advantage while there because beach is hard to get to in Old San Juan.
Love it ! Highly recommend
by tiantiangao on 2018/09/05 13:30
It was lovely to live there ! We arrived a little bit late , but the boss was so nice , even it’s late, he introduced us where the swimming pool and the kitchen and where we could have breakfast! He’s so nice ! And after we slept, we reminded that we need to get up early next morning so we can leave for the Xcaret Park early, but we have no idea where to take the bus and everything, so we have to wake him up , he’s so patient and helpful , and even helped us search for the bus routines so we could know when we can catch the latest bus back home ! Totally nice experience stay with them ! And the other day , his wife is also sooo nice ,cook us the breakfast and call the taxi for us . Highly recommend stay with them if you need to stay in Cancun! Lovely place and friendly host!
Staycation
by Jovialkim on 2021/04/29 04:10
Hotel was really nice wanted rooms together which came with a bed change but overall was clean and nice room was cleaned daily. Enjoyed the view of the ocean the pool the beach. Davian was our pool area guy and he knew his stuff made sure we kept up with the lunch time and went to get what we wanted in time so we had no wait and fed us nonstop drinks. He even knew the things my little niece liked and would pre-order for her. He really went above and beyond and I really like that! Wide selection of breakfast although some of the servers were stingy hey I love my food and one of them wasn’t very pleasant with my brother so I would have to go back there to get his plate. However food was really well cooked and flavorful. Enjoyed a few night shows and dinning, really loved the Italian restaurant.
Don’t use Booking
by Robert G3 on 2021/06/19 20:09
Don’t use booking. They are middle men who only collect fees and don’t help with anything else. If you can’t reach the property booking won’t help. If the property won’t call or email you back, booking still won’t help. Waiting on a refund booking won’t help. I’ve contacted the property multiple times and I get no response from them. Also don’t book or stay at Downtown 24 Concierge. I’ve been contacting them for over a week and they don’t respond to messages and never return phone calls. Like I said, booking won’t help. Use at your own risk. Update to the developer response. I’ve already contacted customer service and was lied to by Javey if that’s even his real name. I still haven’t heard back from you all or the property. I’m still out of $293 that I’m being scammed out of by you and the aforementioned property. It’s been 16 days since I cancelled my reservation and I still haven’t received my refund. So try again with your nonsense. If you can’t get me my refund to respond to these reviews.
Bed bugs
by Ecccckcoo on 2018/05/24 22:32
I have stayed in dozens of hotels. This is the first time I ever encounter bed bugs. It was literally on the bed crawling around. We called the front desk repeatedly to get the person working to come. They didn’t answer so we grabbed our things and told her there was a bug in our room. She asked if it was a stink bug, I said no and asked if she would come to the room. She went into the room and saw it immediately. She apologized and said she would move us. We were about to leave the room when she turned back and said let me get it before it spreads. We then went to the front desk where she was bombarded by phone calls and proceeded to say she would move us. While she was on the phone we talked to each other and decided no way. We told her we didn’t want that we wanted a refund because we have children in our home. She then asked if we wanted one of the new unused rooms. We repeated no and she said we would get a refund once we spoke to the manager the next day. It’s been five days and no call back.
Not right...
by loyal americinn on 2018/08/21 21:53
I called earlier this afternoon to make a reservation for tonight. They said they were booked full. Couple hours later, I tried on line and got a room but at a much, much higher rate. Very unfair way of doing business and a strange way to build customer loyalty. I also wanted to enter a comment about how they rent rooms (terrible). I had to enter a nickname to do it. I used my first name and initial of last name and a pop up message said that nickname was already used. I also entered both my initials and that got rejected, too. I then entered ‘Unhappy Customer’ and the same thing happened. I’m going to raise my scoring from One Star to Two Stars and keep going till it gets accepted. If this post appears online, it’s because it won’t accept lower ratings!
편안하고 즐거운밤을보냈습니다~
by 정유란 玉兰 on 2019/04/09 12:25
처음으로 숙소 평가 써 봅니다. 숙소가 난징토루 B코스의 종착점 타샤에 있어서 가서 하루숙박하기에 좋습니다. 그리고 숙소 사장님과 사모님이 정말친절하세요. 도착하는날 사장님이 픽업해주시고 뒤에있는 사원안내도 해주셨어요. 그리고 사모님이 요리도 잘하시는데 초대해주셔서 저녁도 잘먹고 숙소가 깨끗하고 아늑해서 편안한 밤을 보냈습니다. 죽순요리가 난징에 특색요리중 하나인데 숙소에서 직접 말린 죽순도 구매할수있습니다. 향이좋고맛도좋아요. 숙소에 하루 묶은것이 아쉬울 정도였고 숙소에 묶기 전에서 후에도 질문에 친절하게 대답해주셔서 고맙습니다. The accommodation is well located at Taxia village, which is the destination of Tulou Course B. First of all, the owener of the place and his wife were really kind and willing to help me. They did not just pick me up from Taxia bus stop from the course, but also guided me around with a kind explanation. The madam cooks well and treated me dinner! The place is calm and homey, besides clean! If you have any problem, the owner will happily help you! Also, dried bamboo shoots that dried by the owner, (which is a local dish), is sold at the accommodation. Last but not least, thank you Mr and Mrs for your kind answers to my questions!!
Better communication with the hotels/motels
by nancymerisa on 2020/03/04 05:07
Booked online but decided to pay at the hotel but I put my information/ CC info to reserve my spot only to show up and THEY GAVE MY ROOM AWAY. Because of some technicality even though I had called in advanced to let them know we were running late. This is something they could work on is the communication so people aren’t left stranded with nowhere to sleep! Next night I booked online but this time I payed online to make sure We had a place to sleep after a long day of driving. I call the hotel to confirm and they said I had to pay in the establishment, but I told them I had already payed ? So I ended calling customer service and they helped me thru the process! Only reason for 4 stars is because of the customer service representatives!!! You guys are awesome
My Experience at Extended Stay
by Ms Bahamas on 2018/05/11 13:56
Hi my name is Michelle, I remember the very first time I chose to stay at an Extended Stay which was in Doral, oh my gosh” it was home, away from home. It has been about (6) six years now, and no matter where I go, it has been and will always be “ Extended Stay Inn. Very clean atmosphere, clean linens, white clean fresh bath towels , dishes, pots and pans, all clean, bathroom, tubs, toilet and face bowls all clean and fresh. Relaxation in the heart of stores, plaza, Resteraunt’s, banks whatever you’re needs may be, it will be met. The staffs are very courteous, friendly, just professional. I am a Manager so I definitely know. If you’re wondering where to stay and you have traveling plans, please don’t hesitate you be the judge choose Extended Stay, you’ll see what I mean.
Not what I expected!!
by Talya4u on 2018/03/01 13:07
The room was clean and the staff was kind but that was were it ended. We booked a deluxe room with sitting area and a balcony; what we got was a small room with a double bed on a wooden pallet and no windows!!! The sitting area consisted of a small glass patio table and a metal chair, also there was no hot water. When I showed the front desk my reservation with description I was told they did not have that room available however I did not see any balconies so I’m not sure if that room even exists... this hotel was really difficult to find as well. So if you are a backpacker and looking for an upgrade from a tent this is your place!!! I would not stay there again and was charged for all 5 nights even though they did not have the room as advertised. We left after 1 night.
I Love the Hyatt but...
by Docsfox on 2018/03/26 06:27
I was happy with most of the staff with an exception of a few unfriendlies. I like the fact that they want to be at your service but the mandatory bellhop (requiring a tip) can be annoying. I love to be served but I was running out of tip money. Also, having to call for items we forgot and then those items not coming was aggravating. I loved the fact that they offered full sized water bottles but was disappointed that we sent my daughter’s friend to grab some and they would only give her one. We all had to be present? Silly. The Hyatt is my favorite hotel, always comfy, friendly service and clean, staff attentive. I would stay here again. I only mentioned a few things that fell short because I assume you want my honesty.
Muscat Hills Resorts
by GumpDrvr on 2018/02/09 11:23
Day 1: Upon arrival we were not even welcomed at the gate. Security was very rude even though we arrived in an airport taxi. There was not even a hotel buggy to take us to our quarters. Dinner that evening was great we had a wonderful hostess from Myanmar and in my opinion absolutely professional beyond measure. Day 2 : The beaches and the breakfast were wonderful. The views were simply and breathtaking. Dinner that nights was one of the worst experiences I have ever had. The hostesses were very pushy in trying to get us to place our order. Then after that didn’t work they ignored us until we had to signal them to come over. The kicker out of the whole night was their manager Ricardo. Me and my wife watched him greet every other table and guest that night twice while only glancing at us. I guess we had to either be Arab or Caucasian for him to even greet us in his Resturant. Horrible experience never would I recommend this resort to anyone.
Gusde House
by Makebetterapps on 2018/04/02 18:10
The price was right for me to stay next door to my friends and the staff was excellent. If you’re use to luxury I’d stay somewhere else; the bright photos on the website look new, comfortable, a magical. This place is dark n dingy at best. Very misleading photos but fine for what I needed I suppose. I booked 10 nights for under $350 USD I only slept there about four or five total nights so I sorta didn’t get to use all the benefits of free breakfast and sort of wasted money; that’s my fault not theirs but I’d have booked somewhere even cheaper had I known the downfalls of this place. Very friendly and trust worthy staff. I never locked a thing and was barely ever there to watch over my stuff. Sometimes it’s hard to find anyone depending on the hour but I would still suggest staying here for the price tag just don’t expect the Lap of luxury that the website promotes.
Less than expected
by Solo Vagabond on 2017/09/28 13:15
Location proximity to Oktoberfest was only good thing. Well the check-in staff were friendly enough. The place was dark and grungy with several lights out. My first room was okay, but missing furniture. There were not adequate outlets either. I had to change rooms for my two night stay. This made me quite upset, as I was traveling for business and it meant leaving everything in luggage storage all the time. The luggage storage did not seem secure as it was in in an outside building and not monitored. It was also a ransacked mess. The breakfast, that I thought was included, was not. It was an okay assortment, but the breads did not seem fresh. My second room was worse than the first. But at least it had all furniture. The bed was about the least comfortable I've been on in a while. All night long people were knocking on doors and making loud noises. Broken beer bottles in the hallway. It was just a mess.
411 a 62 st
by covidcorona20 on 2020/06/03 21:05
Overall appearance of the room was clean and quiet. The street is a little busy but is expected this time of the year. The queen size bed is very uncomfortable.. with multiple areas that have dips with springs poking you making it impossible to get a good nights rest. It is not a ocean view room - which was one of the things we were looking forward to was the fact that it said ocean view. The walk to the beach is pretty far and wouldn’t recommend it when it’s hot out. Beware when it rains because of landing water and there really isn’t a place for your pet to go to the bathroom. Be sure to bring trash bags, dish detergent and a extra fan because the AC unit is not equipped to cool the space when temps are above 80. The bathroom door must be left opened or your literally sweat to death just washing your hands due to the heat that comes in through the sky light.
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App name
Booking.com: Hotels & Travel
Description
Download the highest-rated travel app to join thousands of people finding deals on hotels, motels, and vacation homes. Find a stay for your vacation, weekend getaway, or business trip – anywhere in the world! Search for hotels, motels, and vacation homes • 27 million hotels, vacation rentals, homes, apartments, and other unique places to stay • Search by city, attraction, landmark, or hotel name with just one tap • Filter by price, review score, amenities, and other things important to you • Find your stay last-minute or book it far in advance Find a great travel deal • Daily deals for every budget • Free cancellation on most rooms • Browse over 135 million verified guest reviews Manage your booking on the go • Get paperless confirmation • Make changes wherever, whenever • 24/7 customer service in more than 40 languages • Contact your host, view check-in times, and write reviews • No booking or credit card fees
Unfortunate 😞
by Dee1968fox on 2021/07/26 23:44
Booking.com has always been great but due to covid and health has to cancel and they made it is. Hopefully Southwest Airlines doesn’t try to hold my money for a future trip because that’s not what was agreed on when booking.
Awesome Service
by Chae216 on 2021/07/26 23:06
Very nice hotel and the customer service was AMAZING great really clean and cozy I would definitely book here again :)
Happy Vacationers
by Casa Del P. on 2021/07/26 22:57
Always a breeze setting up your vacation hotel needs thru Booking.com. If you are like me and like to save time and money, this is definitely the place to Go.
Easy App
by Joehuber3 on 2021/07/26 21:41
No hidden fees and easy App to use. Great service.
User Friendly
by MsBamXoXo on 2021/07/26 19:46
The app works great and is very user friendly. Easy to navigate with clear and precise information.
Cool Place To Stay
by AD Lock on 2021/07/26 19:28
Nice place to stay
HIGHLY RECOMMENDED✅
by Nikkitta67 on 2021/07/26 19:23
This app make everything so much easier for us:) sending remainders! Like it:). thanks so much!!!;)
Services gas great
by 123 lopez on 2021/07/26 19:22
Great service ☺️ Rooms where clean and smell so good over all ✅
Very Helpful
by lisha756 on 2021/07/26 19:17
The app is so helpful and it keeps me up to date on everything
Very easy, stress free!
by Flygirl53 on 2021/07/26 18:23
Easy to navigate!
I won’t travel without it!
by kikibird47 on 2021/07/26 17:11
Always easy to use and accommodations perfect!
Amazing
by sultanah33 on 2021/07/26 15:14
Amazing place & clean to stay close to the holly mosque .the receptionist Ms: BAIDAA is very phenomenal and professional with the rest of the crew assisting me . THANK YOU highly recommended .
Great help
by Nana8291 on 2021/07/26 13:34
We traveled across 13 states in 4 1/2 days. This app let me reserve rooms for the end of each day so we knew we’d have a place. I checked the reviews so I knew what the accommodations would include. It’s been a big help. I can find affordable motels, etc with things like a weight room for my grandson. I know where we are staying and even if the beds are comfortable. I can avoid places that were unclean or had rude staff
Vacation
by kirsermic on 2021/07/26 13:24
We loved our room and loved our week vacation. It was perfect location and the staff are so nice and make the stay even better. Will def stay again next year.
ابلكيش رائع
by saad athab on 2021/07/26 10:45
جدا جدا ممتاز للحجز الفنادق والسيارات
Booking
by bbitl on 2021/07/26 09:05
Was very easy and quick and love that I didn’t need a card to reserve thankyou
HOTEL LODGING
by savewsandy on 2021/07/26 04:14
I AM REALLY HAPPY WITH BOOKING.COM THEIR PRICES ARE GREAT & FAIR
Great
by Vonte501 on 2021/07/26 03:41
This hotel is great to stay at, it’s by the everything shops, mall, stands….
Love it
by Sil2222222 on 2021/07/26 02:18
I use it to book my summer trips.
Just what we needed
by acewatersi on 2021/07/26 01:40
This hotel was just what we needed to rest our heads on our big drive. The bed and pillow was soooooo comfortable. The gym was small but atleast had a treadmill. The breakfast was fine, we appreciated having something to eat. And great that it had a pool for the kids to get out some energy before being cooped up in the car again. Only thing was the carpets were filthy. My son had black feet just from walking barefoot in our room.
Be careful.
by comedian01 on 2021/07/26 01:31
Couldn’t and would honor my cancellation. Just giving me the run around.
Machines no good
by alwayes on 2021/07/26 00:16
Tried to change my card information.NO way to complete information.tired of machines and not talking to a human
Top
by MafkhMust on 2021/07/25 22:57
Top
Very comfortable and clean!
by Joykiller69 on 2021/07/25 22:24
Our first day was absolutely amazing the employees that were working that they were very accommodating! The next day and the people above us were so loud they kept my baby up all night crying. The next day they had to guests up to 25 people drinking and partying till two in the morning right outside of her window!! we were not compensated for our night. We were compensated for the night before but it was a horrible!! the employee that was working that night did not give a care at all….He was kind of acting like he was part of the party! However there are Many other good employee that made the stay better…I did feel that with our overall experience we should’ve got a room compensated! The guests are the reason why our stay was so bad which is unfortunate because it it has been a great vacation!
So easy to use! Kiss reservation frustration good-bye ;)
by Beliviea on 2021/07/25 21:20
It shows all the available stays on a google map, super easy and fast reservations with a button click. Sort through preferences in seconds, send messages to property management if needed.
Really good
by Crechef:) on 2021/07/25 20:49
The room was spacious and the AC worked well. The was a fridge and a microwave too, really helpful. Everything was clean. The only thing I didn’t like about the structure was the fact that the laundry room was available from 9 am to 8pm, not a good time especially when you’re traveling and most of the time you’re free early In The morning or late at night.
Love this app!
by cmhcah on 2021/07/25 20:17
Awesome!
تعامل سيئ مررره
by aaaazzzzzooo on 2021/07/25 19:19
طريقه استرجاع المبلغ سيئ جداً ١٢ يوم انتظار
Booking is the Best always!!! Best rate and Best deals!!!!!i love it!
by tuyyoyoytu on 2021/07/25 19:18
I have been used by Years!! Always best deals at all!!! ♥️♥️♥️👍
🥰
by saasoff on 2021/07/25 18:57
بربامج رائع ولكن احيانا يكون الحجز الشخصي اقل تكلفة من الحجز عن طريق البوكينغ
The more I use booking.com the better it gets
by danatravels on 2021/07/25 15:58
For travel in the future, I want to be able to cancel. No non-refundable unless I have the hotel in sight. No problem. Book it and change your mind. Easy. And the more you use it the better deals you get. Win, win
Booking.com
by abu rseel on 2021/07/25 15:44
ممتاز
Easy to use
by phs5374 on 2021/07/25 15:35
One thing I would recommend for people to double check your destination before confirming. I booked what I thought was Jackson, Tn but the hotel I confirmed was in Jackson, Ms. I had to quickly cancel. Hopefully we won’t be charged. Booking.com advised me to email the facility but the email bounced back. I did talk to someone at the hotel and so far the charge hasn’t appeared on our card.
Great location
by liisaxoo on 2021/07/25 15:04
So CLEAN! :) Right outside China town and lots of shopping around. Not too far from pier 39.
Love this app
by GrannysWreathsandThings on 2021/07/25 14:43
I have used this app several times. Love it!!
Easy booking and cancellation
by Mitmot2 on 2021/07/25 13:33
Unfortunately, we had to cancel a booking for medical reasons. One click took care of everything. This is a definite plus towards using booking.com in the future. Thank you!
Not always the cheapest shack around first
by Bubbleswuzhere on 2021/07/25 13:16
Like the ease of using the app but checking around sometimes finding better deals from other sites.
Much easier to use than the other hotel and travel apps.
by Four20four7 on 2021/07/25 10:25
Very user friendly and helpful to get the best price possible and actually have the room you booked for you unlike other sites that have no problem with selling your reservation to the higher price reservation or just leaves you hanging with no place to go with the expectation of a room ready for you. Thanks Booking.com!
Good
by Daliutfhjggf on 2021/07/25 08:53
Perfect, flexible
Left me stranded at the airport at 2 in the morning.
by moore143 on 2021/07/25 08:15
I recommend never using Booking.com again. I called and booked at rental with Budget. They took my flight # and failed to inform me the rental company would be closed at 8pm. They failed to give me a voucher or a refund. My flight was delayed. They did not care. I was stuck at the Airport with no transportation in an unknown city. Do not use this service. I will be sharing my experience with the world. Worst customer service! Left me unsafe and stranded ! Lm
Good app
by janeter6547 on 2021/07/25 03:57
It has worked out better than renting directly just because it can be a little cheaper, I can’t give it 5 stars because I did rent out Hilton garden inn Fontana ca and they couldn’t see my reservation from this app, which made me skeptical about my purchase.
awesome
by patongmonk on 2021/07/25 01:32
best travel app out there
Great
by den1020 on 2021/07/25 01:30
The app is great to use I love the genius discount.
50 year reunion
by class 71 on 2021/07/25 00:58
I’ve used Booking.com for many trips we have been on and each time booking rooms have been easy to reserve and we have found the prices hard to beat from location, available rooms, and easy access to local events
Definitely saves you money
by justinnorris746 on 2021/07/25 00:10
I use this for me and my family to take lil trips to the hotel, and this app saves money and seamlessly connected me to my hotels.
Bishop
by THEOSUMOM15 on 2021/07/24 23:59
Very easy to navigate
Love it
by quevaz on 2021/07/24 22:45
Five starts
Nice
by maggy0915 on 2021/07/24 22:12
Es de mucha ayuda
Wonderfully wonderful!
by Ajjones824 on 2021/07/24 22:04
Sandy was the most accommodating hostess. She set me up with a rental car upon my arrival and then later a sail boat tour. The facility was exceptionally clean and quiet. It is located right across from the beach. It’s only about 10 minutes from Naxos Town. I will definitely be back!
Happy
by Anna 1 on 2021/07/24 20:28
Easy to find what you need to book your hotel with different variation of price. I love to reserve my hotel through this app.
Nikki
by snookie4477 on 2021/07/24 17:45
Makes traveling easy at a click of your fingers!
Easy to use
by HAP's iTunes account on 2021/07/24 17:11
Like the ease of use. Plus it seems like the out of the way places we tend to go have accommodations listed on your app. That’s a plus.
Amazing
by che_bv on 2021/07/24 17:05
The best!
Love it!
by Dragonz30 on 2021/07/24 13:34
I use booking.com for everything! User friendly website and app. Easy to book!
Days inn
by jam19813 on 2021/07/24 13:08
We had a great experience with Kal and his wife and the staff were very helpful I would definitely go again. They were so kind really great experience 😊
run away
by Mariobros88 on 2021/07/24 10:31
i booked a hotel called Sahara from las vegas horrible smelled like crap there was trash outside our room. it was 3 in morning we had to sleep somewhere else. booking and Sahara ruined our vacation. never using them again
❤️i love it ❤️
by valeshka94 on 2021/07/24 10:15
Such a good app
Do NOT use Booking.com, no communication!
by Momofteens! on 2021/07/24 06:56
We booked a taxi thru Booking.com for end of our vacation from a hotel in Rome, Italy to airport. The taxi sent email and text that they were on their way. The taxi never showed. Luckily the hotel staff called a local taxi. We almost missed our flight! We tried calling the number provided and no answer. The main number tells you to send email, which I sent 10 emails asking for refund and no response. My credit card was charged before service was even provided!! And I received a generic email asking to complete survey regarding service??? Of course my response was not posted. Do NOT use Booking.com. We used Expedia for most of our trip and they were great.. I spoke with their customer service department several times… do yourself a favor and look for another travel company… try contacting their customer service before you use them… don’t make same mistake….
Every time!
by DEADPHR3D on 2021/07/24 06:23
Been using this site for years now and have yet to get a stinker of a deal. I have very little down time at work so when we get together, either friends or family, it’s precious. You need a reliable booking site and this place checks all the boxes. One thing of note, the rating system to me seems a bit shallow, meaning the 3/3.5 are 4/4.5 in my book! EVERY TIME we book, the places we stay are awesome!
Booking
by makayla and tori on 2021/07/24 06:11
Easy and quick to book
The Best
by Amigos-l on 2021/07/24 02:47
The most convenient app for my travels !!!
Our Go To Travel App
by Xmedic7239 on 2021/07/23 23:39
No b.s., beautifully built travel site. Easy filtering of hotels and updated mapping system. To Booking.com: your hard work to design and build a site a senior citizen can use with safety in mind. Thank You.
First time user of the booking app
by Adamit_2000 on 2021/07/23 23:35
Very easy to use, even if you have a half a brain.
Best site for booking travel
by swkssf on 2021/07/23 22:43
Booking.com is the best for booking travel. Very easy to use, and excellent communication quickly. It’s the only site I use for travel needs!!!!!
Mini Vacation
by Tink Bell34 on 2021/07/23 20:53
We booked the Queen Suite- with the intention of having a kitchenette unfortunately when we arrived to the hotel we were made aware that the hotel does not have a kitchenettes in the rooms. Although we were happy with our stay we were a little disappointed at the false advertising on booking.com
Booking.com
by Billy-Joe-Neckbone on 2021/07/23 19:50
Nice app and you can’t beat the cost
Maged Farag
by samwell farag on 2021/07/23 19:28
It’s very nice & easy to get the best price! I love it.
A most convenient and reliable app
by ElanAdrian on 2021/07/23 18:58
Booking.com and it’s app is efficient and savvy enough to please any type of traveler and is more reliable than booking independently. It is concise, thought out and well displayed. Thanks Booking.com!
I wouldn’t book with out it!!!
by Vicki558 on 2021/07/23 18:22
I love it, the help that they offer and the perks too!! Wonderful app, great people. 6 stars!
Don’t travel with this company!!
by Makhouldye on 2021/07/23 17:29
The worst company ever. Don’t trust them. They canceled my hotel reservation without letting me know. I arrived at the hotel and my reservation was canceled by them. This was very rude. At least send an email explaining, but they didn’t even give me a compensation for what they did.
Refused orthopedic service dog with papers
by Jwaymac1 on 2021/07/23 17:01
Booking. Com booked my room sent me confirmation. In less than ten minutes u received a cancellation notice from hotel with no explanation. When I called to tell them I'd not canceled u was informed they canceled because I had a service animal. This us a dog used for MEDICAL ORTHOPEDIC due to five extensive leg surgeries and walking. I assured them she is not an emotional support dog and I have proper identification with me at all times. They still canceled my room. I do not recommend this hotel to anyone they apparently have no room if you have any type of disability
Booking
by Jkvaln on 2021/07/23 16:52
It’s so easy to find where you are going and what you are looking for!
Hostility
by sexyma77 on 2021/07/23 16:36
Love the service very understanding, always a pleasure in Florida
Golden beach resort hurghada
by George Bernaba on 2021/07/23 16:28
Special thanks to Mr. Sameh younan in reservations and Chef Mr.Moustafa Antar they are very intelligent , but restaurant manager of this hotel having very bad attitude with customers and not fit at all for his position
Todo bien pero cuando es de un día para otro intentan robarte con los precios los aumentan demasiado
by me oelan la riata on 2021/07/23 13:46
Mala
Prepaid reservation not held, no response back from Booking.com
by Dragon12coltmccoyfan on 2021/07/23 13:13
I prepaid for a reservation in the app. After I arrived at the hotel I found that they had not held the reservation and was told to contact the booking agent. A week later and multiple tries to chat via the app, I have not heard back from Booking.com on a refund. They have taken the time to request a review, review my review and reject the review for mentioning this experience. Beware!
The best app ever
by LaLaB619 on 2021/07/23 11:19
I always use booking.com to book my hotels for trips. The app is user friendly & always has great deals!
I depend on it for my travel
by Ahmed Elhamahmy on 2021/07/23 11:10
I trust and depending on the App during my travel, although sometimes the hotels asking me to cancel and pay them directly to avoid the booking.com high commission which I recommend to review and let such places unlisted. Sometimes the rates shown is higher than the actual rate of I went by myself directly to the hotel or similar on the same area or even listed on competitive sites or apps. I do miss the referral program which allowed me to promote more the App for friends for discount or cash back on the wallet. The print view or show in Pdf is not well maintained and in need for a review.
Honestly the comment
by Tictackad on 2021/07/23 09:42
Wonderful hotel I would recommend to anyone.. Reasons: 1 : online response- 80% 2 : ground support- 90% 3 : clean and Safty - 97 % 4 : staff friendly - 90 % 5 : food and restaurants - 93% 6 : phone response on hotel - 90% Hope this bring the overall- 93% I would recommend anyone to visit this hotel..! Wonderful experience..! Keep it up guys…!
Bad and insecure experience
by Event listener on 2021/07/23 07:04
The hotel I’ve reserved couldn't process the payment and it kept asking to change the credit card, end up with giving information for 3 credit cards and 1 debit cards. And it still rejects the payment after it accepts it at the beginning and after they got my details. Booking.com hided their customers service very well so I couldn’t complain to anybody, only you can read the irrelevant FAQ.
Love this app!
by chachis63 on 2021/07/23 06:34
I honestly love this app, so easy to navigate and make choices thank you!!
Disappointed
by mahamad76 on 2021/07/23 06:15
Never rely on them, so you will not be disappointed or spend a night without a hotel
❤️❤️
by Stéph.bonnet on 2021/07/23 03:05
J’ai adoré!!
Doha Qatar
by M.h.qtr on 2021/07/23 02:36
Mohammed almarri
Booking.com is a scam
by Garyoso23 on 2021/07/23 02:18
I was left with no room after using Booking.com. When my confirmed reservation was denied at the motel Booking.com agent was unable to help and every motel within an hour was full. I have a one year old son and we had to cancel our vacation due to using this site to book my motel. I would highly recommend not using this app!
رائع
by khaled B lol on 2021/07/23 01:26
الفندق نظيف والخدمات جيده والسعر مناسب واشكر الموظفين على الاستقبال الاخ يحيى والاخت سنا على حسن التعامل والوجه البشوش انصح فيه بصراحه
Me
by advice no third party on 2021/07/22 23:29
Just another app they take money than run away without fixing issues
Great app
by Sumac87 on 2021/07/22 22:56
Booking my vacation has never been easier! Thank you for the great experience!
GoJo
by JoMJMS on 2021/07/22 22:42
Easy to find ur reservation at a glance lov it but more points should b given on next reservation
Awesome convenience!
by doxie59 on 2021/07/22 21:56
We have been using the app for years to book rooms in the Austin area and across the country. It can be hard to find a place that is affordable and has availability when you need it. Booking.com is awesome! I can track our visits, upcoming stays and cancel reservations with ease. Great!!
Worst customer service ever
by Zdr6 on 2021/07/22 18:44
Don’t use booking app or website. Horrible service if a change is ever required. I only want to change my hotel and leave early. I want to continue my vacation somewhere else in the same city. New hotel since they can’t update their hotels accurately. I have tried to contact customer services for over 48 hours now. I need to change hotels. The hotel listed several amenities on the booking through booking.com. I show up and none of the services are offered. There isn’t a safe, doesn’t have AC, breakfast and I was booked in a non pet room. I have pets. The hotel says contact customer service. The booking customer service says contact the hotel. This site is a joke. Book through the hotel directly only. I’ve contacted customer service in the app. They said they will respond within 24 hours. It’s been 72 hours. I’ve spent 3 hours on hold on the phone. I’m done. They don’t call you back with the call back option.
Booking.com
by johnnyboy1956 on 2021/07/22 16:45
Very easy to navigate with good synopses on the properties.
Love Booking.com site
by Angel messenger on 2021/07/22 16:18
Making plans & reservations is so easy with this site...< Booking.com makes travel arrangements a breeze and always have been satisfied with past arrangements! Looking forward to our travel plans in Croatia in September 2021! Thanks a bunch 😊✈️⛵️🧳
Kittykelley
by kittykelley2." on 2021/07/22 15:37
I had a lot of trouble canceling this reservation before I got the app. Within one minute on this app I had cancelled the reservation. Thank you
Love this place!!
by Nikki114001 on 2021/07/22 15:32
We had such a fantastic time staying here! Room was clean as well as the pool. The employees are friendly and helpful! A very close walk to the boardwalk! We have found our new vacation spot! We will be back!!
Best stay ever
by dinker1 on 2021/07/22 14:29
We stay with Branson nightly condos a lot and we are able to access it through booking .com and we love it.
Easy Peasy
by Madame Denise on 2021/07/22 13:18
All of Life should be as easy as using Booking.com! 😊
Perfect in everything. Thanks Carlos
by carla cavero on 2021/07/22 13:14
Bravo!
أفضل تطبيق على الإطلاق في حجز الفنادق والشقق
by التميمي سلطان on 2021/07/22 12:17
بوكنج ممتاز ويريحك وتعامل ولا اروع الله يوفقكم
My experience :)
by VAM90 on 2021/07/03 12:40
God blessed me when He led me to research booking and I found Javier’s apartment. Javier was and is AMAZING!! My mother, brother-in-law and myself had to go to PR very short notice and Javier’s apartment was the only one left due to everything being booked because of the 4th of July. He is the most sweetest and decent man there is!! He’ll treat you like his family and his daughter is adorable! The apartment is so clean and he takes COVID-19 protocols and procedures very seriously. The apartment will meet your needs and he is right smack in the middle of everything. The airport is 5mins away, the beach is like 2mins away and the strip on either side has all kinds of food trucks, actual restaurants and tiny shops. It takes 5-10mins to get to San Juan depending on traffic and all other locations are very close as well. He is so willing to help and he is very willing to make sure you’re safe and that you’re guided properly. He will tour you and be completely honest with you with where to go and not go and what’s good and what isn’t good. He will also pick you up and take you where you need to go when needed. Especially when an UBER is impossible to find due to all the tourism. He is amazing and his apartment is amazing, very affordable and very comfortable. You will have everything you need there. The water pressure is good and he supplies you with the basic necessities. I am so thankful for Javier!!! BOOK HIM!! I rate him a 20 and beyond!!!
Retracting First Review
by ProfessorRexfield on 2021/06/21 22:41
I left a less than complimentary review of this wonderful and quiet accommodation. I missed breakfast and was frustrated, an ailing family issue had drawn me north and I let it taint my words. When I expressed frustration at missing breakfast the very kind proprietor brought her own oranges and bananas ( I had said I wanted fruit!) to my room when I returned from a quick run (running a morning addiction). I had already written a negative review and here retract it completely. I am sad I did that and beg the pardon of that lovely lady who fed an old, ill-mannered curmudgeon such as I. The hotel was spotless, quiet, and the people utterly courteous. I was quite in error to besmirch them with my impulsive words. On top of being a fine establishment it was an amazing bargain. I wish the owners Godspeed and good fortune and hope they will forgive me the slight I imparted, they are deserving of far better than my petty moment of meanness. Should the lady who I showed disrespect and then who brought me fruit read them this I wish to say I will not forget your kindness in the face of an bad mannered guest’s silliness. You were charming and patient, to put it mildly.
Great modern rooms
by avo999 on 2021/05/20 15:31
My experience in the hotel was near perfect. I went to 3 different hotels and this one was the most modern and stylish... the USB ports for charging your devices was a big plus for me since I have a lot if electronics and the USA watts are different the USB ports were a great little detail that went far in my experience. My single bed room was the best very spacious and the view in the balcony was amazing to view the city. I got different room with 2 twin beds that felt smaller and less luxurious than the single bed room and the balcony wasn’t as nice like the single bed room but I am been picky with those small details if I have to say something to up the experience would be My only recommendations or wishes would be for the gym to have more options than a treadmill , bike and a multi lifting weight station. But it was clean and the sauna it’s right next to it. Great for after a good workout session. If the hotel had a pool it would be perfect. The breakfast was good and fresh the chef comes out and prepares your eggs to your liking. Overall the service was excellent the staff is friendly and very helpful really accommodating. I will definitely be back and recommend the place to family and friends
Best stay EVER !
by Daizah2220 on 2021/06/09 02:22
Great welcoming staff ! You come in and they greet you with excitement and have weekly plans already without asking. Clean hotel with great housekeeping staff as well. This was my first stay here and we will definitely be back they had awesome hospitality and made sure I enjoyed my stay ! They were all helpful with anything I needed and the beds were so comfortable! I highly recommend this resort and the fees are unreasonable at all plus the stay included free kids meals at the on site Applebee’s and shuttle to three different parks for free ! Love it here ! The manager Danny was great and quickly solved several issues that I noticed . He leads with great staff behind him where Fabian the most welcoming and calm, Allison the bilingual phenomenal associate helped with quick check in throughout my week stay and Amanda who was extra understanding and nice . Absolutely love it highly recommend to anyone coming in to Orlando not far from any attractions either .
Usually my go to app
by Do Pangea on 2021/01/24 00:06
Overall the app is pretty good, there are just a couple of things I wish would be changed. First, a lot of accommodations (especially in the US) charge a security deposit. It’s almost never easy to find out how much it is and it can even cause a cancelation if it goes over your card limit. I really feel security deposits are a form of age discrimination. What I would like is a way for the app to filter OUT properties that charge a security deposit. This would show age discriminating businesses that we won’t tolerate it. Secondly, again in the US, it doesn’t show the taxes until you’re on the last page to book. It makes properties seem cheaper than they really are. Booking even in expensive countries like the UK can still be cheaper because it’s difficult to find something affordable and safe in the US. Some of these things may be difficult to change given how unfriendly the US is towards its own consumers, but I overall love using this app and hope they can do something to punish age discriminating businesses and help save us money when booking domestic.
Terrible customer service!
by And M not happy on 2021/07/02 17:39
Last year we had a trip planned in March, flying out 3 days after the pandemic started. All of our travel plans got canceled so naturally we had to cancel the hotel room we booked through your app. We were told we could not cancel and get a refund, but instead could inform them of when we planned to travel again so we can change the date/get a credit. Now that Iceland has opened back up (this is where we had our hotel at), we rebooked our trip and called Booking to get the credit for the room. We were told today that because we did not call them to change the dates prior to our original hotel booking (March 15, 2020), that our credit was no longer active and there is nothing they can do. They told us to call the hotel but when we did, they said Booking never gave them our money and that we have to resolve it with Booking. Basically you all expected us to magically know when we would travel again 3 days after the pandemic started so now we are out 3 days worth of a hotel. I’m extremely unhappy and cannot express to you enough that I will not be using Booking in the future!!! You have stolen our money and that’s all there is to it.
Great location but not what I expected.
by Yoi618 on 2020/09/25 17:58
Not what I expected for the price we paid. The hotel is in a great location but could use some upgrades and better housekeeping skills. The room was spacious but not as clean as it should be. The bathroom curtain was white with some gray stains which showed it had not been properly watched in a long time. The bathroom sink had some yellow stains in the corner and the toilet paper holder was falling off the wall. This one had a whole right next to it that was never patched up and the footboard needed some real good cleaning as they were gray instead of white. I spoke with the front desk about it and they sent the housekeeper to clean the room but everything I mentioned was still the same when we got back to the room. You could tell they switched the bedroom sheets, replaced the towels and vacuumed the floors but nothing else was done. This is the first time I experience anything like this in a hotel and it was a shamed. The food is also over priced. I was only there for two nights and didn’t want to make a big deal about the cleanliness of the room but unfortunately, I would not be staying here again.
Amazing Books!
by Prairie Pug on 2018/10/18 04:44
From the beginning, this app, even within context of changing infrastructures, within networks, and all of us with individual security challenges test our patience I knew something was different immediately in the software design of this app. That is, I have often felt I was falling between the cracks in apps in the last 2 years, so was this skeptical of one that would hold so much info ( safety, financial) and transport hotel details of a reservation. But, it does, and so seamlessly set up my personal and business accounts (and led me thru process of organizing my 'books') in just making a travel plan that I was unaware of all the gains until now. The ease of use, for those of us with little or waning patience for glitches, 'fear of losing things' syndrome is great...hang in there thru a 3-4 bookings. it will all start appearing, syncing, all history intact, etc. My hope is (once again...) restored!!! Beautiful.
Extended stay in Tampa Fl
by This is a Scam, and costly! on 2017/10/08 22:56
My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!
Outstanding location and service
by Datjushappend on 2018/03/06 22:18
The room was large and appeared even more spacious with the tall ceilings. The view from our first floor room was amazing. Very large windows and remote control blinds made it all the better. The bathroom was up to date and clean. The bed slept well and I would rate it above above average. The addition of the included mini bar was a nice touch. They restock the wine, water, coke, diet Coke (Coke Light), Sprite, beer, and peanuts every evening. I never heard noise from the nieghboring rooms. The location was central enough to get around easily. It is only an eight minute walk with luggage to the central train station. The staff was welcoming and accommodating. I had but two complaints. First, the water in our shower and one of the double sinks in the room had a drainage problem. They backed up very quickly. The tub and other sink did not have the same issue. Overall, I would say the hotel was the best I've stayed at in Amsterdam.
My stay at the Drury Inn in Greenville
by Nicole2687$ on 2021/01/10 08:05
First off,I love the location specially if you don’t feel like driving long distances for the most convenient thing’s! It’s great restaurants near by, you have Walmart down the street. I had a king suite room! I love love the amount of space of the room! The room had a hallway from the front door to the bedroom it self. The bathroom,I kid you not you could have a party in the bathroom if you wanted too! You didn’t feel so closed in, in the bathroom you had more then enough room! The shower was bomb,It was a walk-in shower which I love! I love the location of my room, I loved being in the corner. Everyone was friendly, and very homey. Even with this pandemic going on, they was well organized. You didn’t hear no loud noise while trying to relax and sleep. The tv was very decent, had good channels. I was dere for four nights,I can’t wait to go back!
Gorgeous but out of the way
by Whereismare on 2018/03/31 12:52
It was not near or convenient to anything. When you look at the map you think “oh its in Jimbaran so it near...” as there are many great things worth seeing & experiencing here in Jimbaran or Uluwatu area but its quite far from anything due to the windy roads. You have to hire a car —no taxis available from here —and you are at the mercy of whatever they want to charge you, even to go 5 minutes down the road to the closest restaurant. I’d recommend stYing here for a night and enjoying a full day relaxing by the pool and taking in the views. The dinner at the restaurant is quite good and reasonably priced for the portions and quality. Then, after enjoying your time here, find another location for site-seeing the rest of Bali as this is not a convenient base for going on excursions, shopping, dining, etc. its gorgeous and inexpensive for what they offer—this makes it a great value, but its too far away to enjoy anything beyond this property itself.
Awful customer service And bad customer relations.
by Dabate074 on 2020/08/13 11:06
I’ve used boooking several times in the past without problems, until recently. It was my birthday and wanted to celebrate with my girlfriend. I went on the Booking app to find a Jacuzzi Suite and located one in their site at a Holiday in express and Suites. Drove over a hundred miles to this hotel that I reserved And got to hotel. Checked in and went up to room only to find their was no jacuzzi in room. Called front desk and was told that they didn’t have any rooms with jacuzzis, and that I would need to talk to manager in the morning. Talked to manager at checkout and was told that They are not going to refund me at all because it’s not their fault, it’s Bookings fault and I had to call them. Called booking and they said it’s not their fault either. So I guess it’s my fault that I was lied to and lured into a hotel for something I was promised and paid for but didn’t receive. Beware of Booking. Com as they will not stand behind anything, and don’t care a lot guest relations. Again I used them to book many times in the past and will not again and suggest for your sake you do not either.
Kind of pricy for what you get
by k_melnyk on 2017/11/14 02:17
This accommodation was more like a bed and breakfast (except without the breakfast) Beds were not comfortable. One, the hide-a-bed was a thin mattress and my son woke up with neck and shoulder pain. Queen bed was a mattress with memory foam on top. Wi-Fi worked only sometimes. Hot and stuffy in room but Xavier brought a fan which was helpful. Only one faucet worked on sink with lukewarm water and shower was not so great, but had nice hot water. Also, no fridge, microwave or anything. Parking was about 1/4 mile away and an extra $10-$15 a night. Xavier was very trustworthy and helpful and gave us good suggestions where to eat, etc.. (The reason for the 3stars otherwise I would give it Just 2 stars for comfort). He was also a good communicator and responded to texts and requests promptly. This place was close to the center and seemed to be safe enough with double locked doors. All in all I felt like we paid a lot for what we got compared to other places we stayed in MX though. Be prepared to pay for your stay in cash (pesos) too.
Great Showers!
by erwinmac on 2018/03/30 10:51
The hotel was near a new mall. The room was small but clean. We stayed for 13 days. On the 3rd day, a bottle of perfume was taken out of the room when they cleaned it. The front desk was notified and they said the cleaning crew knew nothing about it. Nothing else done about it. Use the room safe as the cleaning staff may not be trusted. The bottle of perfume was not high in value but still bothered my wife because something was taken out of the room. No manager came to talk to us in the next 10 days of our stay. Another thing, we received 2 card keys in the beginning of our stay. One cracked and did not work when trying to open the door. I alerted the front desk and they said they will replace it for 200 pesos as “all room cards are inventoried”. Such a valuable piece of plastic... We continued to stay there as we were already charged for the entire stay. Flip a coin when deciding on this hotel as they seem to be customer friendly until a problem arises. The only real plus were the showers.
Chic Royalton
by Dashpromlgyo on 2018/03/19 01:08
I checked in here on Friday and I hate every minute of it.I paid for a luxury room what I got was far from that my first room was room 5111. You can tell the room was hit hard during the flood it has mold everywhere. I requested to get moved because of the awful smell in the room and breathing was impossible. When I called to complain they just hung up the phone. The first room we had had fresh cut fruits and a bottle of wine nice presentation but we could not eat anything out of the moldy room we finally got moved to another room that was not luxury with two beds instead of a king bed. Spoke to a supervisor who gave us reservation to a Mediterranean restaurant which already came with our booking lol.. I have requested to be moved to the diamond room and offered to pay more the hotels has refused to grant this claiming they are all full as I sit by the pool and see empty rooms. I have never felt the need to write a review but this is the WORST hotel I have ever stayed in can’t wait to get home absolutely HATE IT unfortunately am here until Wednesday hopefully someone will make this right but I highly doubt it
Trying to play in VEGAs - not working for them
by mardigras13 on 2018/04/14 00:22
Ya. Umm. Find a new in house management and marketing team.... Front desk manager should not look like a peep show girl with a small silver bow in her side part unless at an adult only restort 🤔 Coming from Park City Utah and knowing what the resort is like there—— No COMPARISOn - never staying at this Las Vegas property again! I’m sure this is not the atmosphere you would like to use for carrying on such a reputable establishment As a guest——Know resort fees are better covered in properties in Las Vegas that have fresh drinking water service at the pool..... Serve room service with water included.... (not upon request) ..... When going GREEN - don’t place the offer on the desk and hard to see —— use a tent marketing strategy in the BATHRoOM——Oh and coffee in room makes most excited!! Not included??? —- !!! AND when the pool is closed in April, don’t use internet, fitness center (not used) or TOLL free calls be obliged to waive the resort fee when addressed in this situation.
Friendly staff, great accommodations
by jblessike on 2021/01/02 22:41
From the beginning at checkout, to questions, to the restaurant staff... everyone was helpful, cheerful and happy! The rooms are a bit small, but we only rested and got ready in them so no worries. The beds and pillows are so comfortable and rooms were clean. The restaurant is currently only serving breakfast, the staff was attentive and pleasant. Could use a lot of upgrades, but was roomy and food was decent. (Not free). The Splashatorium was a good way for the kiddos to wind down. Not really big or much to do. It was just the one slide, pool, and hot tub.... like I said good way to wind down and chill. Make reservations for the splashatorium!!! We made reservations a week in advance do to my research and looking at reviews, otherwise I would not have known. We had no where to sit or put or things, I would recommend that the resort supply enough sitting for the amount of people reserved. All and all a pleasant stay.
Incredibly courteous and helpful staff and team along with great location
by itsmytime.jp on 2020/01/31 04:43
The Oakwood has really gone beyond my expectations. I was originally going to check in at the Marriot since my brother was getting a room there; but instead I decided to next door to the Oakwood and I was not disappointed. It was 15% savings with a studio room upgraded to a suite by the fantastic fellows at the front desk. The rooms are very clean and modern along with large fridge and full kitchen. Beds were very plush. The gym on the top floor was well rounded and fantastic along with the steam room. I did laps in there rooftop pool which was very clean. The hotel is connected to the mall and the shopping was also very good and convenient. There are about 6 restaurants you can choose from here and so far each one has been good. You will feel very welcomed and have everything you need and then some at the Oakwood.
Abosolutely fabulous!!!!!
by zeeSoto on 2018/08/11 19:06
We loved it. It was more than what we expected. The 2nd floor jumper/ trampoline was a extra for the kids. They wanted to sleep on it. The kitchen had everything we needed. The rooms were spacious and great!!! Bathrooms were nice. Plenty of towels. Plenty!!! Everything was roomy for two of us families. Access was easy and they were ready for us. The top pool was amazing!! It was so beautiful up there. It had a bathroom and even a grill!!! The architecture and design of the building and every detail was so impressive. It was close to circle k, gas, food and a police station. We felt safe and at home. I really would love to own one of these units. This will be our spot going forward whenever we visit Tulum. We have always loved Tulum and all it’s restaurants, shops and activities. It’s the place to be!!! Thank you so much to All the staff!!! We’ll miss you!!!
Worst experience ever!!!
by Kay Soth on 2018/01/01 19:36
DO NOT STAY HERE! Me and my girlfriend we’re both woman and a couple booked a room here for New Year’s Eve. We thought we would have a decent room in the back with privacy and some peace. Wrong, in as less than 1 hour we received a disturbing note on my car windshield. You can see for yourself in my photos. We felt very uncomfortable and threaten someone at the motel is watching over us. We called the front desk to informed them what’s going on and requested for him to escort us to the car we felt unsafe at the moment. He took nearly 30 minutes. And so we decided to reach out to the cops to have them escort us out the motel in a safely manner. But the cops never showed up of course it was New Year’s Eve. The front desk attendant end up showing up later and we decided to get a refund back it was unpleasant. Cigarette hole inside the comforter, the vent was off the ceiling in the restroom, a cloth towel was hung on the shower curtain/rod used, and red stain on the side table. It may be cheaper to stay for a Motel 6 but this one was the worst one I ever stay please do not book this place!!!
Reasonable for a last minute booking
by Tina Pastore on 2018/03/19 12:14
The B&B is located in a nice historic area. It is a bit too far from the station, especially because we could not find any taxi service in the city. There is no reception at the building and we didn’t receive the email by the time we got there, which was a bit confusing. But we managed to speak to the person in charge. The building looks nice and historic. The bedroom was a bit expensive for the type of furniture they have there. The bedroom furniture looks cheap and old. The bathroom was nice, but the shower box was poorly installed and didn’t work properly. They offered a breakfast, which was included in the price. But the breakfast was too basic and we had to order some sides to complement our meal. However, we were charged twice for the basic breakfast and the service was pretty disappointing. We did book our stay without researching at the very last minute. The B&B was a recommendation by a friend. But we expected a little more for the price we paid for the suite.
Le voyage splendide!
by Marlin-Pierre on 2017/11/21 19:24
My fiancée and I flew away and was booked in Montréal for a one week get away. There were many amazing places to dine coming from the gem of hospitality in the South - Charleston, SC. There were so many great and diverse ethnicities to dine. We stayed above a grocery store on Sainte-Catherine Street that had all of the amenities one could ask. We ate at ‘Cacou 70’ Rue Sainte-Catherine where we stayed for breakfast, Mediterranean Tabouli at a grocery store for lunch and Israeli, Latin, Greek, Asian and of course, French food for dinner. We were two foodies in a nirvana metropolis. We found ourselves eating at Cacao 70 several times due to their many options. We never ate the same options twice, as we sampled bites from each other’s order. We also went on a hot air balloon and hit the spa ‘Sibéria’, and bought many postcards and trinkets to seal our memory. I proposed to my fiancée while in Québec and look forward to future travels with her. Viva Montréal!
Memorable Stay
by Professor Pickle on 2017/12/25 13:15
I spent 4 nights at the Rocabella Santorini Resort. Simply stated, it was an excellent experience. Upon arriving at the hotel, I was presented with a welcome drink and informed that I was upgraded to a nicer suite. The room was perfect, large, and had all the amenities that I could ask for. My room faced the Caldera, which made for beautiful views. The highlight of my trip was twofold. First, the restaurant served very tasty food and the service was beyond excellent. Second, the waiter at the restaurant, Vlad, made my stay most memorable. In the 5 days that I stayed at the Rocabella, I developed a friendship with Vlad. During his time off, he showed me around the island and knowing my love for hiking, hiked with me to the town of Oia introducing me to some of his friends. As I was traveling alone, having Vlad there made my trip most enjoyable. Thank you Vlad and thank you Rocabella! I will be back with my wife.
Bad service and charges for cancellation that weren’t even booked within 24 hours
by dwazmin on 2021/04/08 04:21
First off me and my husband were told that we could use the military discount on the app but when it came to it nothing showed up to put in the military discount information so they lied about that and we were left with an over bearing price that was more than the original price the hotel website even offered then when we tried to cancel the reservation we assumed we wouldn’t be charged because it was barely even 10 minutes after booking even though they have a 24 hour policy on bookings, which we tried to get the charges waived there was difficulty to get into contact with the customer service manager because there needed to be a “third party” to speak to us on the app but they were saying that there was nothing that they could which already goes against their policy. So we ended up having to keep the reservation since we’re tight on budgets, terrible service and terrible app, don’t recommend if you’re on a budget!!!
Broadway 3BR Apartment
by ballard1955 on 2019/09/07 03:49
Oh my goodness! Where do I begin? We arrived around 6:30 pm, after a 10 minute drive from Boston Logan Airport to the charming area of Revere. The entry details sent to us by the hosts were perfect! Upon entering the building, we knew that we were in a special apartment. The apartment is exceptionally beautiful. Everything has been renovated to the highest caliber. The beds are all three like sleeping on clouds. Although, we were here only one night, prior to a flight to Newfoundland, we could have all spent a week. The restaurants in the area are great & so reasonably priced. We ate at Di’Parma, 2 blocks away. Fantastic fresh swordfish & risotto. Great house bottles of vino for $17 USD. Whenever I am back in Boston, this is where I will stay. I would give this 100 stars if possible. Thank you Erik & Linda for allowing us to stay in your beautiful apartment. 😃🥰
Mr.
by Rick Weic on 2018/04/26 17:30
The staff is so helpful and understanding. I had read all the reviews about the king size handicapped room on the 2nd floor next to the elevator. That is the room we have. For us, it’s not too loud, but we are here in late April. I do wish like others have said that it had a view of anything other than a wall. But it is what it is. I’m much more into the comfort of the room. Our room is clean, although, they do skimp on the toilet paper. I shall have to request more. We don’t use the amenities that the hotel offers. We don’t swim or go to a gym. We also don’t have have young children of any age. We have come to Reno to watch grass and trees grow somewhere. Anything other we say would be unfair because we have just spent our 1st night here. I don’t expect anything to happen negatively here that can’t be fixed.
Super simple to use, but one suggestion for app devs
by eramsay10 on 2019/03/07 19:34
Downloaded for US cross country road trip. Used everyday so far, now going on day 7. Very easy to search, read reviews by category, apply filters for specific needs (pet friendly, free cancellation, etc) and book. Saves billing info for easy reservations across pretty much all hotel/motel chains. Super simple to use. One suggestion, if Bookings had its own rewards program, it would likely gain more market share as many of the chains have their own rewards programs that incentivize using their app instead. For budget travelers like me, Bookings is easier to use in finding the cheapest deals across chains, so having an umbrella “rewards” or points system through Bookings that could apply to all stays regardless of the hotel chain would be awesome.
Read before you book! Your trip depends on it!!!
by Davids8126 on 2018/03/13 16:19
You get what you pay for... the first room I had because I did ask for a new room had a cracked and pealing ceiling, dark, and the furniture was so old and rocky, like a table that needed adjustments, the phone had some sort of interference that projected a high pitched screeching noise and rocky. That room needed a complete make over. So I get my new room in the “new” tower... the carpets getting there needed to be stretched like a low budget carpet company put them in. As you get off the elevator to the 22nd floor it smelled like sewage every day I was there which is gross. By the way so does the pool area that was half open. The bathroom in this new room is missing finishing touches the alarm clock is out of the 90s and the phone didn’t work in this room either. I won’t ever go back unless I go a nice free room to change my thinking... Which is why the saying “you get what you pay for” is true in this case. I would have rather payed the extra $200 and stayed in the Aria like I did last time and been a lot happier.
Three stars
by Curly Grrl on 2019/07/09 21:28
When I initially got the app (about 6 years ago) I was very pleased with the recommendations and found that the reviews and ratings were quite accurate. I was also happy with how easy the app was to use. Notice I said WAS. Now, not so much. For some reason, I am unable to do a general city search; it wants to only search for what is closest to me. Most importantly, many user reviews of properties state peoples personal experiences and not specific to the amenities, facilities, staff and services. And I suspect someone has been editing out the negative comments. We stayed at a property three years ago with a high star rating and glowing reviews, but when we got there, it was a run down motel 50 yards from a freeway. They required a $200 deposit - even with a credit card, worn out carpeting, an AC unit that had to be beaten before it would cough out coolish air, if it blew any air at all, no hot water and spotty wi-fi. I have been reading reviews online and comparing those to reviews on Booking and they are not even close: 2 weeks ago people have began complaining about bedbugs and roaches at one property, while no mention of such nastiness is made on Booking where the reviews are still all positive. I will try the update and see if that fixes the functionality of the app and continue researching online reviews/ratings.
LOVED IT
by Cupahtea&Nesquick on 2018/06/16 03:41
I must say my Husband and I checked in for 2 nights we watched the fireworks Father’s Day weekend it was beautiful I will be back I would never check in the Days inn again with there nasty slippery floors I like carpet the microwave wouldn’t even reach the socket at the days inn plus they tried to film flam us and said the towels was missing who on earth would steal dirty towels the supervisor fired the guy who lied and gave us our $100 deposit back I called the police got a report I was hurt to the pit of my stomach you don’t lie on me and my Husband we have plenty of money to travel with and if I was a thief why would I take dirty towels and not the iron or the blow dryer pillows and ironing board they was looking for an excuse to keep our deposit and it didn’t WORK I’m fine Hear at the Super 8 its way much COMFORTABLE BLESS THE OWNER WHO RENOVATED THIS HOTEL YOU'VE DONE AN AMAZING JOB MR&MRS JOHNSON
Perfect for what we wanted!
by magnetos mom on 2020/07/08 15:44
There’s two rooms with a pull out couch and a full kitchen. Pots, and pans. Silverware etc. nice big king bed. Comfortable newer mattress. Nice bedding. I personally watched as the maid brought fresh comforters to the downstairs unit, so it’s all fresh. Everything works. A couple minutes walk to the beach. If you want beachfront you may want to contact to be sure. Everything is nice and quiet, and clean. Since Covid-19 you need to have a mash on in stores, and some restaurants you have to wear one to the table. Don’t let this scare you off! Avon cottages offers a nice place at an affordable price. The beach is amazing down here!! Definitely two thumbs up!! If I had an extra arm the thumb would be up! Definitely coming back here!! Next time I want beachfront though I have a bad back, and can’t walk far.
Modern and quiet
by Suzan t on 2018/01/08 07:39
We spent a week here and mostly just to rest it was quiet even know they're doing construction across the street and the room was nice and dark for sleeping on the air conditioning worked extremely well maybe too well. Staff is very accommodating and kind- You're within a five minute walk of the Times Square mall which is a great place to go for food on the lower level. also if you want to cross over where the monorail is a few blocks up there's a night Street market with tons of food and also the fancier Fahrenheit 88 mall and promenade. Personally I like the hotel but the street that it was on was off the beaten path and it could be a little scary for women traveling alone I would not recommend it. However I was always with my husband and never felt unsafe at any time. they have some fun theme rooms like the Beatles room in Marilyn Monroe room or the Elvis Presley room we actually stayed in the Beatles room for the first night and it was adorable. Breakfast was included but I'm not much of a breakfast person so I only saw one time and it was limited. Our favorite place was as you approach the Fahrenheit 88 mall there are some Japanese and Chinese letterings we found it on the last night and it's a massive food court with everything from Japan or Hong Kong. He was a nice stay and the price was right.
Very comfortable and clean!
by Joykiller69 on 2021/07/25 22:24
Our first day was absolutely amazing the employees that were working that they were very accommodating! The next day and the people above us were so loud they kept my baby up all night crying. The next day they had to guests up to 25 people drinking and partying till two in the morning right outside of her window!! we were not compensated for our night. We were compensated for the night before but it was a horrible!! the employee that was working that night did not give a care at all….He was kind of acting like he was part of the party! However there are Many other good employee that made the stay better…I did feel that with our overall experience we should’ve got a room compensated! The guests are the reason why our stay was so bad which is unfortunate because it it has been a great vacation!
Nice place but needs some updating
by Bob & Becki on 2020/02/22 08:17
The customer service is the best. They treat you like royalty. That being said, the place needs some updating. They tile in the shower is cute but shower curtain didn’t go with th decor. The floors are sold and need to be replaced. The furniture in the room and lobby is very dirty and outdated. The pictures that are on the website are not true to the hotel. Hated the art work in our room. It looked like graffiti so we took it down during our stay and it made the room more acceptable. It was very noisy. We had a balcony and you can hear the rain and people taking and the wind. The halls were noisy and you can hear everything so not a lot of privacy. No elevator with so you have to walk those stairs! But absolutely loved the rooftop. Had a small pool and lounge chairs that we took advantage while there because beach is hard to get to in Old San Juan.
Love it ! Highly recommend
by tiantiangao on 2018/09/05 13:30
It was lovely to live there ! We arrived a little bit late , but the boss was so nice , even it’s late, he introduced us where the swimming pool and the kitchen and where we could have breakfast! He’s so nice ! And after we slept, we reminded that we need to get up early next morning so we can leave for the Xcaret Park early, but we have no idea where to take the bus and everything, so we have to wake him up , he’s so patient and helpful , and even helped us search for the bus routines so we could know when we can catch the latest bus back home ! Totally nice experience stay with them ! And the other day , his wife is also sooo nice ,cook us the breakfast and call the taxi for us . Highly recommend stay with them if you need to stay in Cancun! Lovely place and friendly host!
Staycation
by Jovialkim on 2021/04/29 04:10
Hotel was really nice wanted rooms together which came with a bed change but overall was clean and nice room was cleaned daily. Enjoyed the view of the ocean the pool the beach. Davian was our pool area guy and he knew his stuff made sure we kept up with the lunch time and went to get what we wanted in time so we had no wait and fed us nonstop drinks. He even knew the things my little niece liked and would pre-order for her. He really went above and beyond and I really like that! Wide selection of breakfast although some of the servers were stingy hey I love my food and one of them wasn’t very pleasant with my brother so I would have to go back there to get his plate. However food was really well cooked and flavorful. Enjoyed a few night shows and dinning, really loved the Italian restaurant.
Don’t use Booking
by Robert G3 on 2021/06/19 20:09
Don’t use booking. They are middle men who only collect fees and don’t help with anything else. If you can’t reach the property booking won’t help. If the property won’t call or email you back, booking still won’t help. Waiting on a refund booking won’t help. I’ve contacted the property multiple times and I get no response from them. Also don’t book or stay at Downtown 24 Concierge. I’ve been contacting them for over a week and they don’t respond to messages and never return phone calls. Like I said, booking won’t help. Use at your own risk. Update to the developer response. I’ve already contacted customer service and was lied to by Javey if that’s even his real name. I still haven’t heard back from you all or the property. I’m still out of $293 that I’m being scammed out of by you and the aforementioned property. It’s been 16 days since I cancelled my reservation and I still haven’t received my refund. So try again with your nonsense. If you can’t get me my refund to respond to these reviews.
Bed bugs
by Ecccckcoo on 2018/05/24 22:32
I have stayed in dozens of hotels. This is the first time I ever encounter bed bugs. It was literally on the bed crawling around. We called the front desk repeatedly to get the person working to come. They didn’t answer so we grabbed our things and told her there was a bug in our room. She asked if it was a stink bug, I said no and asked if she would come to the room. She went into the room and saw it immediately. She apologized and said she would move us. We were about to leave the room when she turned back and said let me get it before it spreads. We then went to the front desk where she was bombarded by phone calls and proceeded to say she would move us. While she was on the phone we talked to each other and decided no way. We told her we didn’t want that we wanted a refund because we have children in our home. She then asked if we wanted one of the new unused rooms. We repeated no and she said we would get a refund once we spoke to the manager the next day. It’s been five days and no call back.
Not right...
by loyal americinn on 2018/08/21 21:53
I called earlier this afternoon to make a reservation for tonight. They said they were booked full. Couple hours later, I tried on line and got a room but at a much, much higher rate. Very unfair way of doing business and a strange way to build customer loyalty. I also wanted to enter a comment about how they rent rooms (terrible). I had to enter a nickname to do it. I used my first name and initial of last name and a pop up message said that nickname was already used. I also entered both my initials and that got rejected, too. I then entered ‘Unhappy Customer’ and the same thing happened. I’m going to raise my scoring from One Star to Two Stars and keep going till it gets accepted. If this post appears online, it’s because it won’t accept lower ratings!
편안하고 즐거운밤을보냈습니다~
by 정유란 玉兰 on 2019/04/09 12:25
처음으로 숙소 평가 써 봅니다. 숙소가 난징토루 B코스의 종착점 타샤에 있어서 가서 하루숙박하기에 좋습니다. 그리고 숙소 사장님과 사모님이 정말친절하세요. 도착하는날 사장님이 픽업해주시고 뒤에있는 사원안내도 해주셨어요. 그리고 사모님이 요리도 잘하시는데 초대해주셔서 저녁도 잘먹고 숙소가 깨끗하고 아늑해서 편안한 밤을 보냈습니다. 죽순요리가 난징에 특색요리중 하나인데 숙소에서 직접 말린 죽순도 구매할수있습니다. 향이좋고맛도좋아요. 숙소에 하루 묶은것이 아쉬울 정도였고 숙소에 묶기 전에서 후에도 질문에 친절하게 대답해주셔서 고맙습니다. The accommodation is well located at Taxia village, which is the destination of Tulou Course B. First of all, the owener of the place and his wife were really kind and willing to help me. They did not just pick me up from Taxia bus stop from the course, but also guided me around with a kind explanation. The madam cooks well and treated me dinner! The place is calm and homey, besides clean! If you have any problem, the owner will happily help you! Also, dried bamboo shoots that dried by the owner, (which is a local dish), is sold at the accommodation. Last but not least, thank you Mr and Mrs for your kind answers to my questions!!
Better communication with the hotels/motels
by nancymerisa on 2020/03/04 05:07
Booked online but decided to pay at the hotel but I put my information/ CC info to reserve my spot only to show up and THEY GAVE MY ROOM AWAY. Because of some technicality even though I had called in advanced to let them know we were running late. This is something they could work on is the communication so people aren’t left stranded with nowhere to sleep! Next night I booked online but this time I payed online to make sure We had a place to sleep after a long day of driving. I call the hotel to confirm and they said I had to pay in the establishment, but I told them I had already payed ? So I ended calling customer service and they helped me thru the process! Only reason for 4 stars is because of the customer service representatives!!! You guys are awesome
My Experience at Extended Stay
by Ms Bahamas on 2018/05/11 13:56
Hi my name is Michelle, I remember the very first time I chose to stay at an Extended Stay which was in Doral, oh my gosh” it was home, away from home. It has been about (6) six years now, and no matter where I go, it has been and will always be “ Extended Stay Inn. Very clean atmosphere, clean linens, white clean fresh bath towels , dishes, pots and pans, all clean, bathroom, tubs, toilet and face bowls all clean and fresh. Relaxation in the heart of stores, plaza, Resteraunt’s, banks whatever you’re needs may be, it will be met. The staffs are very courteous, friendly, just professional. I am a Manager so I definitely know. If you’re wondering where to stay and you have traveling plans, please don’t hesitate you be the judge choose Extended Stay, you’ll see what I mean.
Not what I expected!!
by Talya4u on 2018/03/01 13:07
The room was clean and the staff was kind but that was were it ended. We booked a deluxe room with sitting area and a balcony; what we got was a small room with a double bed on a wooden pallet and no windows!!! The sitting area consisted of a small glass patio table and a metal chair, also there was no hot water. When I showed the front desk my reservation with description I was told they did not have that room available however I did not see any balconies so I’m not sure if that room even exists... this hotel was really difficult to find as well. So if you are a backpacker and looking for an upgrade from a tent this is your place!!! I would not stay there again and was charged for all 5 nights even though they did not have the room as advertised. We left after 1 night.
I Love the Hyatt but...
by Docsfox on 2018/03/26 06:27
I was happy with most of the staff with an exception of a few unfriendlies. I like the fact that they want to be at your service but the mandatory bellhop (requiring a tip) can be annoying. I love to be served but I was running out of tip money. Also, having to call for items we forgot and then those items not coming was aggravating. I loved the fact that they offered full sized water bottles but was disappointed that we sent my daughter’s friend to grab some and they would only give her one. We all had to be present? Silly. The Hyatt is my favorite hotel, always comfy, friendly service and clean, staff attentive. I would stay here again. I only mentioned a few things that fell short because I assume you want my honesty.
Muscat Hills Resorts
by GumpDrvr on 2018/02/09 11:23
Day 1: Upon arrival we were not even welcomed at the gate. Security was very rude even though we arrived in an airport taxi. There was not even a hotel buggy to take us to our quarters. Dinner that evening was great we had a wonderful hostess from Myanmar and in my opinion absolutely professional beyond measure. Day 2 : The beaches and the breakfast were wonderful. The views were simply and breathtaking. Dinner that nights was one of the worst experiences I have ever had. The hostesses were very pushy in trying to get us to place our order. Then after that didn’t work they ignored us until we had to signal them to come over. The kicker out of the whole night was their manager Ricardo. Me and my wife watched him greet every other table and guest that night twice while only glancing at us. I guess we had to either be Arab or Caucasian for him to even greet us in his Resturant. Horrible experience never would I recommend this resort to anyone.
Gusde House
by Makebetterapps on 2018/04/02 18:10
The price was right for me to stay next door to my friends and the staff was excellent. If you’re use to luxury I’d stay somewhere else; the bright photos on the website look new, comfortable, a magical. This place is dark n dingy at best. Very misleading photos but fine for what I needed I suppose. I booked 10 nights for under $350 USD I only slept there about four or five total nights so I sorta didn’t get to use all the benefits of free breakfast and sort of wasted money; that’s my fault not theirs but I’d have booked somewhere even cheaper had I known the downfalls of this place. Very friendly and trust worthy staff. I never locked a thing and was barely ever there to watch over my stuff. Sometimes it’s hard to find anyone depending on the hour but I would still suggest staying here for the price tag just don’t expect the Lap of luxury that the website promotes.
Less than expected
by Solo Vagabond on 2017/09/28 13:15
Location proximity to Oktoberfest was only good thing. Well the check-in staff were friendly enough. The place was dark and grungy with several lights out. My first room was okay, but missing furniture. There were not adequate outlets either. I had to change rooms for my two night stay. This made me quite upset, as I was traveling for business and it meant leaving everything in luggage storage all the time. The luggage storage did not seem secure as it was in in an outside building and not monitored. It was also a ransacked mess. The breakfast, that I thought was included, was not. It was an okay assortment, but the breads did not seem fresh. My second room was worse than the first. But at least it had all furniture. The bed was about the least comfortable I've been on in a while. All night long people were knocking on doors and making loud noises. Broken beer bottles in the hallway. It was just a mess.
411 a 62 st
by covidcorona20 on 2020/06/03 21:05
Overall appearance of the room was clean and quiet. The street is a little busy but is expected this time of the year. The queen size bed is very uncomfortable.. with multiple areas that have dips with springs poking you making it impossible to get a good nights rest. It is not a ocean view room - which was one of the things we were looking forward to was the fact that it said ocean view. The walk to the beach is pretty far and wouldn’t recommend it when it’s hot out. Beware when it rains because of landing water and there really isn’t a place for your pet to go to the bathroom. Be sure to bring trash bags, dish detergent and a extra fan because the AC unit is not equipped to cool the space when temps are above 80. The bathroom door must be left opened or your literally sweat to death just washing your hands due to the heat that comes in through the sky light.
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