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App name
Booking.com: Hotels & Travel
Description
Download the highest-rated travel app to join thousands of people finding deals on hotels, motels, and vacation homes. Find a stay for your vacation, weekend getaway, or business trip – anywhere in the world! Search for hotels, motels, and vacation homes • 27 million hotels, vacation rentals, homes, apartments, and other unique places to stay • Search by city, attraction, landmark, or hotel name with just one tap • Filter by price, review score, amenities, and other things important to you • Find your stay last-minute or book it far in advance Find a great travel deal • Daily deals for every budget • Free cancellation on most rooms • Browse over 135 million verified guest reviews Manage your booking on the go • Get paperless confirmation • Make changes wherever, whenever • 24/7 customer service in more than 40 languages • Contact your host, view check-in times, and write reviews • No booking or credit card fees
Very helpful add
by FrankEnid on 2021/04/09 05:02
I enjoy the app and find great deals
Christian
by Amblicepiere on 2021/04/09 04:08
Good app & easy to use
Happy happy
by greatgrandmapennie on 2021/04/09 02:01
Easy to find, quite location, much more than I expected. Clean large room with kitchen including pots, pans dishes and utensils. Large and spacious all around including the bathroom. Hotel staff is friendly nice courteous. I just cannot tell you how happy I am when I seen this room. It was easy to book easy to confirm the price is right the room is gorgeous I’m just happy happy happy all around with everything. PS if the truth be told I am usually very picky and voice stress about it but thank you everyone.
Booking.com
by Polo Princess 22 on 2021/04/09 00:07
I love Booking.com and the app is so user friendly and easy to navigate.
Map
by Crackpipe10008 on 2021/04/08 22:41
I think the app would be cool with a map feature to see where hotels/motels are located and which ones they are aware cause you might be surprised by what you find besides the convenience of seeing where your place is in the app by map so you don’t have to go to another app to get the correct address...
Muy bueno
by chaneldelicious on 2021/04/08 22:27
Fácil en encontrar estadías con tarifas buenas lo recomiendo para la búsqueda de hospedajes
Do not downloading this this app. I REPEAT DO NOT DOWNLOAD THIS APP IT’s A SCAM
by F.U. booking on 2021/04/08 16:44
You will not have reservations nor will you have your money back, you’ve been warned
Great place!
by Gypsyjuls on 2021/04/08 14:23
I booked here to stay for a trip to Yosemite. Definitely a cozy little place, comfortable beds, the drive was beautiful into the park from here. Definitely worth booking!!
Lied about price & rating.
by B FURIOUS on 2021/04/08 11:42
Site said stay was $550 for the 3 nights. I paid w cc. Then I got an email w confirmation of payment of $550 at top but when I scrolled it said I was charged $650 for tax & 2 other fees. Also they claimed hotel was 4 star on their site. Hotel (Princess Royale oceanfront in MD) ended up being 2 stars & disgusting. Room was dirty, dusty, kitchen bowls dirty, TERRIBLE beds, nearly burned children w intermittent water temp in shower, & eyes burned bc of pool chemicals.
but when trying to opt out of having my data sold
by Fosa99 on 2021/04/08 06:14
when i enter my email ( which i should have to do since the app knows my email) i cannot save and continue. super dishonest
Annoying notifications even when you turn them off
by Tks44625 on 2021/04/08 04:44
I only turned on my notification settings to allow them for direct messages related to my bookings. However I am getting inundated w annoying promotional deal notifications constantly. Completely erodes my trust in the app between what they say they can provide and what they actually do. If they can’t even get their notification settings right who knows what else you can’t trust with how they use your data.
Bad service and charges for cancellation that weren’t even booked within 24 hours
by dwazmin on 2021/04/08 04:21
First off me and my husband were told that we could use the military discount on the app but when it came to it nothing showed up to put in the military discount information so they lied about that and we were left with an over bearing price that was more than the original price the hotel website even offered then when we tried to cancel the reservation we assumed we wouldn’t be charged because it was barely even 10 minutes after booking even though they have a 24 hour policy on bookings, which we tried to get the charges waived there was difficulty to get into contact with the customer service manager because there needed to be a “third party” to speak to us on the app but they were saying that there was nothing that they could which already goes against their policy. So we ended up having to keep the reservation since we’re tight on budgets, terrible service and terrible app, don’t recommend if you’re on a budget!!!
Booking.com
by Joiecat on 2021/04/08 04:10
The site is so easy to use, love it!
Excelente
by nikito200/ on 2021/04/08 03:39
Buena app
Love to use Booking.com
by A happy shopper on 2021/04/08 02:50
We love that they have so many options that have no prepayment required and free cancellations. So far our experience with the site has been smooth and problem free.
Fast and easy
by Kat-Man-Du on 2021/04/08 02:37
I have always had good luck with booking through this site. Never had a problem.
Anna
by Из Чикаго on 2021/04/07 22:22
Great app for travelers. Always book my hotels with “booking” never disappointed. When travel often they give me discounts. Easy to navigate, easy to use, always working perfectly!
Love this app
by A&B.R on 2021/04/07 22:11
This is my go to when I’m flying in somewhere. Efficient and I always find great deals!
Always at ease
by solocruiser on 2021/04/07 20:49
Last minutes needed for accommodation and always find a better rate via booking.com
They stole my money
by denzeypoo109 on 2021/04/07 20:08
I got a hotel and they took my money and basically said thanks. No confirmation email sent to me. I’ve requested for it to be sent over 5-10 times. Customer support doesn’t exists. Can’t call anyone directly unless you have the information that they won’t give you. I’m out 120 bucks because they took my money and didn’t get me a hotel. I will update if they are ever so slightly helpful. Or at LEAST give me my money back
Great !
by Rello Property on 2021/04/07 18:24
Booking fast , quick && easy !
Hermitage 5 star
by Friend of Ann on 2021/04/07 17:21
$30 discount on a 5 star!!’ Great!
App
by durkdurken on 2021/04/07 16:57
Please make it easy to send the trip details to someone.
Best booking app
by gussalca on 2021/04/07 15:56
Love how easy and how all the information your looking for is at the touch of your fingers can’t bet that
برنامج رائع جدا
by ابوصالح٥١١ on 2021/04/07 14:55
شكراً لكم
Reservas
by valeo2 on 2021/04/07 13:08
Excelente app 😄y precios increíbles
Great
by BigHhHbomb on 2021/04/07 10:34
I’ve always loved booking.com but with all the new improvements it is absolutely extraordinary!!!!!
Fabulous and secure
by Scooby mommy on 2021/04/07 03:29
My son and I have been traveling for a year and this app has made the process much simpler.
Bugs!
by espaarzaa on 2021/04/07 01:26
They’re little bugs in the bathroom but the good thing is the parking space for the cars
Price higher Cancel 1 day earlier
by Baloo+40 on 2021/04/06 22:37
This app outright lied to me
Booking.com
by Sliced man 12 on 2021/04/06 19:55
I love this app. It’s so easy to use, and on this time of being unsure of travel plans, the cancellation policy with Booking.com is fabulous!
Relax
by haughtharper on 2021/04/06 19:46
Relax with Booking.com they do all the work for us and find the best price for you! I love going through them and TripAdviser to plan all my trips. I highly recommend this app!
Best for a reason!
by GA pirate on 2021/04/06 18:54
Looked on all the major sites for a party of 12 with beach access or close by, pool and kid friendly at an affordable price. Almost got scammed on a Facebook ad and almost gave up on finding anything in Hilton Head. After some research learned about Booking.com being top rate. Gave it a try and found exactly what we needed and at an affordable rate. After some checking on the property reserved two 3 bedroom units. It was simple, the property contacted me several times to update me on property amenities, any special requests and welcoming us for a summer arrival. Great service, great app with good security. After the scam attempt I feel much safer with Booking.com . Check it out!
Great booking with you haha
by L boogies on 2021/04/06 17:39
Great rates and guaranteed prices. The reviews are also helpful.
Easy to use!
by KCouchman on 2021/04/06 16:08
I love using Booking.com app. So user-friendly and all the options are right in front of you to review and make an informed choice. Great way to save time. I don’t bother using individual apps anymore.
AD
by Bluelink66 on 2021/04/06 14:55
Bluelink66
BEST BOOKING SERVICE EVER!
by Genae Monroe on 2021/04/06 13:53
I will literally booking with booking.com for the rest of my life. The book now, pay later feature is PRICELESS!
A 2 day get away
by ⓡⓞⓝⓓⓐ on 2021/04/06 05:43
😍😍😍😍😍🥰😀😀😀😀😀😀had a great day
Love this app
by Lupita 5150 on 2021/04/06 04:24
Anytime I travel I always have used Booking.com because of the good reviews and deals!
Easy Peazy! ☺️
by Hazelnut Thunder on 2021/04/06 03:11
Thank you for making stress free Cancellation process during this stressful situation🙏☺️
Scam they do not issue refunds
by Dellomorgan123 on 2021/04/05 19:57
The app had a bug that charged me for a different location . I had to cancel the booking but they still charged me . They keep saying the hotel has to approve the refund and they will try to not give your money back I would dispute this using your bank since they are a fraud. Please avoid this app, if you make a small mistake you still have to pay full price. Was on the phone for over an hour and the lady was like a robot repeating the same thing over and over. Do not use this app , they are scammers that sell your information.
spam spam spam
by cavies forever on 2021/04/05 17:36
no matter how much time you waste trying to input your preferences Bookings just keeps on spamming you.
Easy breazze !!!
by Waiting for my vacations on 2021/04/05 17:30
We love this app ! Easy easy and fast
Easy to use app
by Jalbatross56 on 2021/04/05 16:31
Easy to book and to cancel if needed. Have never had any issues with this app. I would recommend it!!
Excelente
by Pacolin315 on 2021/04/05 16:00
Excelente
Mi estancia en el hotel
by wendy0286 on 2021/04/05 13:17
Pedí balcón para ver el mar y me dieron el más lejos, la cama incómoda llame a resección y me dicen que no pueden hacer nada, mi ascensor muy lento hay se te iba el día esperando que habrán,todo lo demás bien el desayuno muy bueno solo cuando hicieron el buffet las persona que servían no nos atendieron bien los del buffet no se si era por el idioma mi esposo no habla inglés, solo espero que me devuelvan lo que falta a mi cuenta,!para ser un hotel tan caro esperaba algo mejor😕!
Happy happy
by SpicyAsianSarah on 2021/04/05 06:45
Great! They found me a room when Expedia said there wasn’t anymore rooms available. Got on this app. Found me a room. Noo problem! I needed that relief. Thanks Booking.com!!
Iz sobe na stazu
by milan š on 2021/04/05 06:40
Nov eterijer, odlična higijena, dobro grejanje. Apartman opremljen kuhinjom u celini, prednost rerna i mikrotalasna pećnica. Terasa adaptirana po potrebi za posebnu sobu sa fotelja ležajem. Idealan za 4 odobe, dovoljno veliki za 5 osoba. Komforna skijašnica tik pited sobe u hodniku, na zaključavanje. Bez krivina i serpentina pravo u apartman, iz apartmana na gondolu, iz gondole na vrhu vidiš pravu svrhu. Jedini nedostatak nepostojanje još jednog malog toaleta, što za ovu kvadraturu nije realno, ali bi za četvoro, posebno za petoro dobro došlo. Milan
Laying to customers
by Booking.com. on 2021/04/05 03:55
Very bad
Good app
by sam the lady trucker on 2021/04/05 03:03
I’ve used this app for years. At times the price online is cheaper then the regular rates but other times the rate is the exact same as the regular rate. Things I like about the app is it is convenient and easy to use. Things that I do not like are some times the app over books rooms and this has happened to me a few times leaving me with no room and making sure that my card is not charged. Cancellation fee. It is also IMPOSSIBLE to get ahold of an actual live talking and breathing representative at booking.com. You leave a message through the app and still nothing! It is so frustrating that I’m looking into another hotel booking alternative. We are truck drivers and when we’re in the road all week we do not have time for over bookings and then worrying about the money not coming back onto our cards and then having to go through trouble getting in and out of locations trying to find another room. For this app to not contact me back after leaving multiple messages it is just frustrating
Vacation
by Monique19910 on 2021/04/05 02:25
I enjoyed my stay at your location and the service was awesome I must say the workers there or extremely good at their job and the lady that check me in was on point and made me feel at home
Booking is the best for You to book the Hotel Suite or Resort.We are travThanks a lot to Booking.com
by Anthony at Mirama Beach on 2021/04/05 02:12
To Destin Florida and we trying to book the Hotel room and I searched on Booking.com and was showing up a lot of the Hotel for me to choose. I’m recommended to all my friends and family.
😎
by maryjanelaine on 2021/04/04 22:48
Bomb.com
No Customer Service
by Nf508 on 2021/04/04 17:27
No phone number to talk to anyone about cancellations. 😡
AnNA
by hAallY on 2021/04/04 16:09
NSNZJZNS
Gracias
by 1972 marisbel on 2021/04/04 12:19
Es la primera vez que la uso espero que siga así de rápida gracias
I have been using Booking.com for many years and love it
by Dogner on 2021/04/04 11:41
Booking always shows me the best hotels for the least amount of trouble. My cousin likes another app whose name escapes me at the moment. The other app is very complex, as it shows you too many hotels at one time. Simplicity is often underrated but it should not be. It is actually- elegant.
Awesome App
by Stef Daniels on 2021/04/04 07:52
Very easy to use!
anutapop
by anutapop on 2021/04/04 01:56
Easy to use , accurate , super helpful .
Great experience.....
by apleased on 2021/04/03 20:42
I have used this app multiple times and I have never had any issues. Love there deals.
Easy to use
by Mavrickak on 2021/04/03 19:15
An easy to use app, it walks you right through the fields and auto fills when available.
Booking.com es la mejor app
by NIGHT_FURY80 on 2021/04/03 18:53
Estoy agradecido con Booking.com muy satisfecho y lo puedo recomendar amigos y familiares
Love it!
by Peezy2315 on 2021/04/03 17:36
I love using this app!!! Everything is really user friendly and I would highly recommend it to anyone looking to travel!
Fun stay 👍👍
by Michele rg on 2021/04/03 14:49
On our way to Branson we thought we would spend the night in Eureka Springs area, we found this little gem and we’re so very pleased with our stay there. The staff and the owners were top notch. We would most definitely stay here again. Thank you for making us feel at home away from home.
Poor customer service
by Eleep76 on 2021/04/03 13:51
Booking.com canceled my reservation without my consent. I reach out to customer service to I hire as to why this had occurred. There is no phone number to call and representation is by email only no chat or any other form of contact. I never received a email back after the initial contact. I was able to rebook through the property. Paid less white booking through the Hotel!!! Don’t use booking. Com they will screw your vacation.
Hotel
by gordon 23 on 2021/04/03 12:40
This will be a great trip
Experience
by Birdbaby3 on 2021/04/03 11:44
Booking.com is so easy and I love a little discount thanks Booking.com
The best!
by Dcermack on 2021/04/03 07:18
Booking.com has helped me with my travel plans for many years now. They are make traveling easy.
Trash on customer complaints, no action, horrible
by LadyUser15 on 2021/04/03 06:48
Hotel charged me with a higher price that I booked from this app. The price advertised in this app should be the price charged to me but it was not. I talked to the hotel. I talked to booking app customer service support and have a ticket on their file. Long follow up short, I still don’t have my refund from the September 2019 complaint either from the hotel or from booking app. Y’all be careful. It was my first time using the app. A friend recommended it. It’s fancy and easy to use but when it comes to prices, ya need to double triple check with your hotel before ya agree to swipe that card because ya can’t always trust the prices here and hotel would always say, they’re third party and hotel price would always be correct.
Good service
by Aey elsadig on 2021/04/03 05:30
They are good and kind and the rooms are comfortable
Excellent price !!!
by Laudey.19 on 2021/04/03 04:11
I love it !!
Love the app
by Sugahogue on 2021/04/03 03:54
This app is so easy to use! It allows you to browse locations/destinations and manage bookings easily. It shows what hotels are available and which ones have free cancellations upfront. Great app!
Fácil de fazer as reservas, amo esse app
by Jessica Mazieri on 2021/04/03 03:22
❤️ I love Booking.com
Genial
by Sawero on 2021/04/03 02:57
M encanta
Love this app
by Vintagestarz on 2021/04/03 01:09
It’s awesome!
Excelente la aplicación
by sds1@77 on 2021/04/03 00:43
Felicitaciones es una aplicación súper amigable, no tuve ningún inconveniente en mis reservaciones. Excelente el servicio
C F
by Kuleto on 2021/04/02 23:00
Ease of use and have not experience any issues with the process!
Great App
by Mr.D's Mom on 2021/04/02 22:44
Very easy to use
Fast as Lightning!
by PopinElise on 2021/04/02 21:38
I found what I needed without all the fluff and hidden fees. Booking is awesomely fast and easy to maneuver through. My 14 yr old daughter did it all for me in a matter of minutes when we decided to make a trip South with no planning. It’s great. We will be using Booking for all our travel needs now!
Great place. Best hosts.
by herman8915 on 2021/04/02 18:59
Great place. Best hosts.
Andres arenas
by Andres7761 on 2021/04/02 17:58
Una gran aplicación de viajes le doy un 5 excelente trabajo
Very nice app
by French2423 on 2021/04/02 17:56
Easy to use. iPhone sync to my calendar
Old town Istanbul hostel
by K Shagalam on 2021/04/02 17:02
Good place!!!
Terrific travel site
by BronxNative24 on 2021/04/02 14:22
We used Booking.com for trips both domestic and international. Very easy to use with much helpful information.
Simple
by Fun Weekend on 2021/04/02 13:54
Really appreciate that I can get everything I need in one spot!
Lo mejor
by H&H transport of tampa on 2021/04/02 13:01
Excelentes precios
Great Help when traveling
by Haus Doc on 2021/04/02 12:35
We travel back and forth from New York and New Hampshire, to Florida every year. All I do is lay out the route we wish to take (not always the same) and this app does the rest for me. Very simple, very easy and the results are great!!
السعوديه
by ابوايلين on 2021/04/02 11:10
البرنامج رائع يختصر الوقت والجهد اشكر القائمين عليه
Smoualthoq
by Abosarah999 on 2021/04/02 08:38
تطبيق مميز
Excelente
by lauragmaho on 2021/04/02 05:59
Yo tengo años viajando con Booking y de verdad lo amo, me da tiempo de cancelar y no perder mi dinero si surge imprevisto y cambios de planes, me da oportunidad de pagar es cuando llegue y no a penas hago la reserva y también soy cliente genius y tengo aún más descuentos, la verdad me encanta
Satisfied
by uv-ubia-lluvia on 2021/04/02 03:04
Great Service and very quick. Clean room, clean bathroom. Comfortable beds.
The best app for hotels and flights
by russell_314 on 2021/04/02 02:28
It’s the best app four booking a plane and hotel. If you have a problem with your reservation you can call and they will fix it.
The best application ❤️
by omarinho88 on 2021/04/01 23:28
The one and only 👌
Wrestling trip
by Rip Rip Rippy on 2021/04/01 23:25
The room was clean and the bed was comfy. The restroom was really small and the shower is pretty but water got everywhere. Barely room to get dressed in there.
Delete me
by alasemoju on 2021/04/01 22:34
God will help me with deletion of bookin
Just Great !!
by pj_dasein on 2021/04/01 21:32
All works out A Ok! Great app
Everything I need
by old to new on 2021/04/01 16:10
I use the app because I get everything I need in one spot. I set up my reservation, compare prices, get a 10% discount, do my reviews, communicate with the hotel if I need to and even order breakfast for my stay. Booking.com does all of that and sends me reminders. It’s very convenient.
Amazing, Easy and fast!!
by Jagged to the gym on 2021/04/01 15:28
This was the best way to book our stay. We are extremely please with the professionalism of this app, the team, and customer service we received we will be booking through booking.com and recommending too all our family and friends!!! BOOKING.YEAHH
Mr
by dswat3711 on 2021/04/01 05:35
Booking.com ROCKS!!! Super simple and always great prices.....especially last minute! Thanks Booking.com!
Amazing Books!
by Prairie Pug on 2018/10/18 04:44
From the beginning, this app, even within context of changing infrastructures, within networks, and all of us with individual security challenges test our patience I knew something was different immediately in the software design of this app. That is, I have often felt I was falling between the cracks in apps in the last 2 years, so was this skeptical of one that would hold so much info ( safety, financial) and transport hotel details of a reservation. But, it does, and so seamlessly set up my personal and business accounts (and led me thru process of organizing my 'books') in just making a travel plan that I was unaware of all the gains until now. The ease of use, for those of us with little or waning patience for glitches, 'fear of losing things' syndrome is great...hang in there thru a 3-4 bookings. it will all start appearing, syncing, all history intact, etc. My hope is (once again...) restored!!! Beautiful.
Usually my go to app
by Do Pangea on 2021/01/24 00:06
Overall the app is pretty good, there are just a couple of things I wish would be changed. First, a lot of accommodations (especially in the US) charge a security deposit. It’s almost never easy to find out how much it is and it can even cause a cancelation if it goes over your card limit. I really feel security deposits are a form of age discrimination. What I would like is a way for the app to filter OUT properties that charge a security deposit. This would show age discriminating businesses that we won’t tolerate it. Secondly, again in the US, it doesn’t show the taxes until you’re on the last page to book. It makes properties seem cheaper than they really are. Booking even in expensive countries like the UK can still be cheaper because it’s difficult to find something affordable and safe in the US. Some of these things may be difficult to change given how unfriendly the US is towards its own consumers, but I overall love using this app and hope they can do something to punish age discriminating businesses and help save us money when booking domestic.
Great location but not what I expected.
by Yoi618 on 2020/09/25 17:58
Not what I expected for the price we paid. The hotel is in a great location but could use some upgrades and better housekeeping skills. The room was spacious but not as clean as it should be. The bathroom curtain was white with some gray stains which showed it had not been properly watched in a long time. The bathroom sink had some yellow stains in the corner and the toilet paper holder was falling off the wall. This one had a whole right next to it that was never patched up and the footboard needed some real good cleaning as they were gray instead of white. I spoke with the front desk about it and they sent the housekeeper to clean the room but everything I mentioned was still the same when we got back to the room. You could tell they switched the bedroom sheets, replaced the towels and vacuumed the floors but nothing else was done. This is the first time I experience anything like this in a hotel and it was a shamed. The food is also over priced. I was only there for two nights and didn’t want to make a big deal about the cleanliness of the room but unfortunately, I would not be staying here again.
Extended stay in Tampa Fl
by This is a Scam, and costly! on 2017/10/08 22:56
My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!
Outstanding location and service
by Datjushappend on 2018/03/06 22:18
The room was large and appeared even more spacious with the tall ceilings. The view from our first floor room was amazing. Very large windows and remote control blinds made it all the better. The bathroom was up to date and clean. The bed slept well and I would rate it above above average. The addition of the included mini bar was a nice touch. They restock the wine, water, coke, diet Coke (Coke Light), Sprite, beer, and peanuts every evening. I never heard noise from the nieghboring rooms. The location was central enough to get around easily. It is only an eight minute walk with luggage to the central train station. The staff was welcoming and accommodating. I had but two complaints. First, the water in our shower and one of the double sinks in the room had a drainage problem. They backed up very quickly. The tub and other sink did not have the same issue. Overall, I would say the hotel was the best I've stayed at in Amsterdam.
Incredibly courteous and helpful staff and team along with great location
by itsmytime.jp on 2020/01/31 04:43
The Oakwood has really gone beyond my expectations. I was originally going to check in at the Marriot since my brother was getting a room there; but instead I decided to next door to the Oakwood and I was not disappointed. It was 15% savings with a studio room upgraded to a suite by the fantastic fellows at the front desk. The rooms are very clean and modern along with large fridge and full kitchen. Beds were very plush. The gym on the top floor was well rounded and fantastic along with the steam room. I did laps in there rooftop pool which was very clean. The hotel is connected to the mall and the shopping was also very good and convenient. There are about 6 restaurants you can choose from here and so far each one has been good. You will feel very welcomed and have everything you need and then some at the Oakwood.
Gorgeous but out of the way
by Whereismare on 2018/03/31 12:52
It was not near or convenient to anything. When you look at the map you think “oh its in Jimbaran so it near...” as there are many great things worth seeing & experiencing here in Jimbaran or Uluwatu area but its quite far from anything due to the windy roads. You have to hire a car —no taxis available from here —and you are at the mercy of whatever they want to charge you, even to go 5 minutes down the road to the closest restaurant. I’d recommend stYing here for a night and enjoying a full day relaxing by the pool and taking in the views. The dinner at the restaurant is quite good and reasonably priced for the portions and quality. Then, after enjoying your time here, find another location for site-seeing the rest of Bali as this is not a convenient base for going on excursions, shopping, dining, etc. its gorgeous and inexpensive for what they offer—this makes it a great value, but its too far away to enjoy anything beyond this property itself.
Kind of pricy for what you get
by k_melnyk on 2017/11/14 02:17
This accommodation was more like a bed and breakfast (except without the breakfast) Beds were not comfortable. One, the hide-a-bed was a thin mattress and my son woke up with neck and shoulder pain. Queen bed was a mattress with memory foam on top. Wi-Fi worked only sometimes. Hot and stuffy in room but Xavier brought a fan which was helpful. Only one faucet worked on sink with lukewarm water and shower was not so great, but had nice hot water. Also, no fridge, microwave or anything. Parking was about 1/4 mile away and an extra $10-$15 a night. Xavier was very trustworthy and helpful and gave us good suggestions where to eat, etc.. (The reason for the 3stars otherwise I would give it Just 2 stars for comfort). He was also a good communicator and responded to texts and requests promptly. This place was close to the center and seemed to be safe enough with double locked doors. All in all I felt like we paid a lot for what we got compared to other places we stayed in MX though. Be prepared to pay for your stay in cash (pesos) too.
Awful customer service And bad customer relations.
by Dabate074 on 2020/08/13 11:06
I’ve used boooking several times in the past without problems, until recently. It was my birthday and wanted to celebrate with my girlfriend. I went on the Booking app to find a Jacuzzi Suite and located one in their site at a Holiday in express and Suites. Drove over a hundred miles to this hotel that I reserved And got to hotel. Checked in and went up to room only to find their was no jacuzzi in room. Called front desk and was told that they didn’t have any rooms with jacuzzis, and that I would need to talk to manager in the morning. Talked to manager at checkout and was told that They are not going to refund me at all because it’s not their fault, it’s Bookings fault and I had to call them. Called booking and they said it’s not their fault either. So I guess it’s my fault that I was lied to and lured into a hotel for something I was promised and paid for but didn’t receive. Beware of Booking. Com as they will not stand behind anything, and don’t care a lot guest relations. Again I used them to book many times in the past and will not again and suggest for your sake you do not either.
Trying to play in VEGAs - not working for them
by mardigras13 on 2018/04/14 00:22
Ya. Umm. Find a new in house management and marketing team.... Front desk manager should not look like a peep show girl with a small silver bow in her side part unless at an adult only restort 🤔 Coming from Park City Utah and knowing what the resort is like there—— No COMPARISOn - never staying at this Las Vegas property again! I’m sure this is not the atmosphere you would like to use for carrying on such a reputable establishment As a guest——Know resort fees are better covered in properties in Las Vegas that have fresh drinking water service at the pool..... Serve room service with water included.... (not upon request) ..... When going GREEN - don’t place the offer on the desk and hard to see —— use a tent marketing strategy in the BATHRoOM——Oh and coffee in room makes most excited!! Not included??? —- !!! AND when the pool is closed in April, don’t use internet, fitness center (not used) or TOLL free calls be obliged to waive the resort fee when addressed in this situation.
Great Showers!
by erwinmac on 2018/03/30 10:51
The hotel was near a new mall. The room was small but clean. We stayed for 13 days. On the 3rd day, a bottle of perfume was taken out of the room when they cleaned it. The front desk was notified and they said the cleaning crew knew nothing about it. Nothing else done about it. Use the room safe as the cleaning staff may not be trusted. The bottle of perfume was not high in value but still bothered my wife because something was taken out of the room. No manager came to talk to us in the next 10 days of our stay. Another thing, we received 2 card keys in the beginning of our stay. One cracked and did not work when trying to open the door. I alerted the front desk and they said they will replace it for 200 pesos as “all room cards are inventoried”. Such a valuable piece of plastic... We continued to stay there as we were already charged for the entire stay. Flip a coin when deciding on this hotel as they seem to be customer friendly until a problem arises. The only real plus were the showers.
Chic Royalton
by Dashpromlgyo on 2018/03/19 01:08
I checked in here on Friday and I hate every minute of it.I paid for a luxury room what I got was far from that my first room was room 5111. You can tell the room was hit hard during the flood it has mold everywhere. I requested to get moved because of the awful smell in the room and breathing was impossible. When I called to complain they just hung up the phone. The first room we had had fresh cut fruits and a bottle of wine nice presentation but we could not eat anything out of the moldy room we finally got moved to another room that was not luxury with two beds instead of a king bed. Spoke to a supervisor who gave us reservation to a Mediterranean restaurant which already came with our booking lol.. I have requested to be moved to the diamond room and offered to pay more the hotels has refused to grant this claiming they are all full as I sit by the pool and see empty rooms. I have never felt the need to write a review but this is the WORST hotel I have ever stayed in can’t wait to get home absolutely HATE IT unfortunately am here until Wednesday hopefully someone will make this right but I highly doubt it
Friendly staff, great accommodations
by jblessike on 2021/01/02 22:41
From the beginning at checkout, to questions, to the restaurant staff... everyone was helpful, cheerful and happy! The rooms are a bit small, but we only rested and got ready in them so no worries. The beds and pillows are so comfortable and rooms were clean. The restaurant is currently only serving breakfast, the staff was attentive and pleasant. Could use a lot of upgrades, but was roomy and food was decent. (Not free). The Splashatorium was a good way for the kiddos to wind down. Not really big or much to do. It was just the one slide, pool, and hot tub.... like I said good way to wind down and chill. Make reservations for the splashatorium!!! We made reservations a week in advance do to my research and looking at reviews, otherwise I would not have known. We had no where to sit or put or things, I would recommend that the resort supply enough sitting for the amount of people reserved. All and all a pleasant stay.
Worst experience ever!!!
by Kay Soth on 2018/01/01 19:36
DO NOT STAY HERE! Me and my girlfriend we’re both woman and a couple booked a room here for New Year’s Eve. We thought we would have a decent room in the back with privacy and some peace. Wrong, in as less than 1 hour we received a disturbing note on my car windshield. You can see for yourself in my photos. We felt very uncomfortable and threaten someone at the motel is watching over us. We called the front desk to informed them what’s going on and requested for him to escort us to the car we felt unsafe at the moment. He took nearly 30 minutes. And so we decided to reach out to the cops to have them escort us out the motel in a safely manner. But the cops never showed up of course it was New Year’s Eve. The front desk attendant end up showing up later and we decided to get a refund back it was unpleasant. Cigarette hole inside the comforter, the vent was off the ceiling in the restroom, a cloth towel was hung on the shower curtain/rod used, and red stain on the side table. It may be cheaper to stay for a Motel 6 but this one was the worst one I ever stay please do not book this place!!!
My stay at the Drury Inn in Greenville
by Nicole2687$ on 2021/01/10 08:05
First off,I love the location specially if you don’t feel like driving long distances for the most convenient thing’s! It’s great restaurants near by, you have Walmart down the street. I had a king suite room! I love love the amount of space of the room! The room had a hallway from the front door to the bedroom it self. The bathroom,I kid you not you could have a party in the bathroom if you wanted too! You didn’t feel so closed in, in the bathroom you had more then enough room! The shower was bomb,It was a walk-in shower which I love! I love the location of my room, I loved being in the corner. Everyone was friendly, and very homey. Even with this pandemic going on, they was well organized. You didn’t hear no loud noise while trying to relax and sleep. The tv was very decent, had good channels. I was dere for four nights,I can’t wait to go back!
Abosolutely fabulous!!!!!
by zeeSoto on 2018/08/11 19:06
We loved it. It was more than what we expected. The 2nd floor jumper/ trampoline was a extra for the kids. They wanted to sleep on it. The kitchen had everything we needed. The rooms were spacious and great!!! Bathrooms were nice. Plenty of towels. Plenty!!! Everything was roomy for two of us families. Access was easy and they were ready for us. The top pool was amazing!! It was so beautiful up there. It had a bathroom and even a grill!!! The architecture and design of the building and every detail was so impressive. It was close to circle k, gas, food and a police station. We felt safe and at home. I really would love to own one of these units. This will be our spot going forward whenever we visit Tulum. We have always loved Tulum and all it’s restaurants, shops and activities. It’s the place to be!!! Thank you so much to All the staff!!! We’ll miss you!!!
Le voyage splendide!
by Marlin-Pierre on 2017/11/21 19:24
My fiancée and I flew away and was booked in Montréal for a one week get away. There were many amazing places to dine coming from the gem of hospitality in the South - Charleston, SC. There were so many great and diverse ethnicities to dine. We stayed above a grocery store on Sainte-Catherine Street that had all of the amenities one could ask. We ate at ‘Cacou 70’ Rue Sainte-Catherine where we stayed for breakfast, Mediterranean Tabouli at a grocery store for lunch and Israeli, Latin, Greek, Asian and of course, French food for dinner. We were two foodies in a nirvana metropolis. We found ourselves eating at Cacao 70 several times due to their many options. We never ate the same options twice, as we sampled bites from each other’s order. We also went on a hot air balloon and hit the spa ‘Sibéria’, and bought many postcards and trinkets to seal our memory. I proposed to my fiancée while in Québec and look forward to future travels with her. Viva Montréal!
Reasonable for a last minute booking
by Tina Pastore on 2018/03/19 12:14
The B&B is located in a nice historic area. It is a bit too far from the station, especially because we could not find any taxi service in the city. There is no reception at the building and we didn’t receive the email by the time we got there, which was a bit confusing. But we managed to speak to the person in charge. The building looks nice and historic. The bedroom was a bit expensive for the type of furniture they have there. The bedroom furniture looks cheap and old. The bathroom was nice, but the shower box was poorly installed and didn’t work properly. They offered a breakfast, which was included in the price. But the breakfast was too basic and we had to order some sides to complement our meal. However, we were charged twice for the basic breakfast and the service was pretty disappointing. We did book our stay without researching at the very last minute. The B&B was a recommendation by a friend. But we expected a little more for the price we paid for the suite.
Memorable Stay
by Professor Pickle on 2017/12/25 13:15
I spent 4 nights at the Rocabella Santorini Resort. Simply stated, it was an excellent experience. Upon arriving at the hotel, I was presented with a welcome drink and informed that I was upgraded to a nicer suite. The room was perfect, large, and had all the amenities that I could ask for. My room faced the Caldera, which made for beautiful views. The highlight of my trip was twofold. First, the restaurant served very tasty food and the service was beyond excellent. Second, the waiter at the restaurant, Vlad, made my stay most memorable. In the 5 days that I stayed at the Rocabella, I developed a friendship with Vlad. During his time off, he showed me around the island and knowing my love for hiking, hiked with me to the town of Oia introducing me to some of his friends. As I was traveling alone, having Vlad there made my trip most enjoyable. Thank you Vlad and thank you Rocabella! I will be back with my wife.
Broadway 3BR Apartment
by ballard1955 on 2019/09/07 03:49
Oh my goodness! Where do I begin? We arrived around 6:30 pm, after a 10 minute drive from Boston Logan Airport to the charming area of Revere. The entry details sent to us by the hosts were perfect! Upon entering the building, we knew that we were in a special apartment. The apartment is exceptionally beautiful. Everything has been renovated to the highest caliber. The beds are all three like sleeping on clouds. Although, we were here only one night, prior to a flight to Newfoundland, we could have all spent a week. The restaurants in the area are great & so reasonably priced. We ate at Di’Parma, 2 blocks away. Fantastic fresh swordfish & risotto. Great house bottles of vino for $17 USD. Whenever I am back in Boston, this is where I will stay. I would give this 100 stars if possible. Thank you Erik & Linda for allowing us to stay in your beautiful apartment. 😃🥰
Bad service and charges for cancellation that weren’t even booked within 24 hours
by dwazmin on 2021/04/08 04:21
First off me and my husband were told that we could use the military discount on the app but when it came to it nothing showed up to put in the military discount information so they lied about that and we were left with an over bearing price that was more than the original price the hotel website even offered then when we tried to cancel the reservation we assumed we wouldn’t be charged because it was barely even 10 minutes after booking even though they have a 24 hour policy on bookings, which we tried to get the charges waived there was difficulty to get into contact with the customer service manager because there needed to be a “third party” to speak to us on the app but they were saying that there was nothing that they could which already goes against their policy. So we ended up having to keep the reservation since we’re tight on budgets, terrible service and terrible app, don’t recommend if you’re on a budget!!!
Mr.
by Rick Weic on 2018/04/26 17:30
The staff is so helpful and understanding. I had read all the reviews about the king size handicapped room on the 2nd floor next to the elevator. That is the room we have. For us, it’s not too loud, but we are here in late April. I do wish like others have said that it had a view of anything other than a wall. But it is what it is. I’m much more into the comfort of the room. Our room is clean, although, they do skimp on the toilet paper. I shall have to request more. We don’t use the amenities that the hotel offers. We don’t swim or go to a gym. We also don’t have have young children of any age. We have come to Reno to watch grass and trees grow somewhere. Anything other we say would be unfair because we have just spent our 1st night here. I don’t expect anything to happen negatively here that can’t be fixed.
Super simple to use, but one suggestion for app devs
by eramsay10 on 2019/03/07 19:34
Downloaded for US cross country road trip. Used everyday so far, now going on day 7. Very easy to search, read reviews by category, apply filters for specific needs (pet friendly, free cancellation, etc) and book. Saves billing info for easy reservations across pretty much all hotel/motel chains. Super simple to use. One suggestion, if Bookings had its own rewards program, it would likely gain more market share as many of the chains have their own rewards programs that incentivize using their app instead. For budget travelers like me, Bookings is easier to use in finding the cheapest deals across chains, so having an umbrella “rewards” or points system through Bookings that could apply to all stays regardless of the hotel chain would be awesome.
Read before you book! Your trip depends on it!!!
by Davids8126 on 2018/03/13 16:19
You get what you pay for... the first room I had because I did ask for a new room had a cracked and pealing ceiling, dark, and the furniture was so old and rocky, like a table that needed adjustments, the phone had some sort of interference that projected a high pitched screeching noise and rocky. That room needed a complete make over. So I get my new room in the “new” tower... the carpets getting there needed to be stretched like a low budget carpet company put them in. As you get off the elevator to the 22nd floor it smelled like sewage every day I was there which is gross. By the way so does the pool area that was half open. The bathroom in this new room is missing finishing touches the alarm clock is out of the 90s and the phone didn’t work in this room either. I won’t ever go back unless I go a nice free room to change my thinking... Which is why the saying “you get what you pay for” is true in this case. I would have rather payed the extra $200 and stayed in the Aria like I did last time and been a lot happier.
Three stars
by Curly Grrl on 2019/07/09 21:28
When I initially got the app (about 6 years ago) I was very pleased with the recommendations and found that the reviews and ratings were quite accurate. I was also happy with how easy the app was to use. Notice I said WAS. Now, not so much. For some reason, I am unable to do a general city search; it wants to only search for what is closest to me. Most importantly, many user reviews of properties state peoples personal experiences and not specific to the amenities, facilities, staff and services. And I suspect someone has been editing out the negative comments. We stayed at a property three years ago with a high star rating and glowing reviews, but when we got there, it was a run down motel 50 yards from a freeway. They required a $200 deposit - even with a credit card, worn out carpeting, an AC unit that had to be beaten before it would cough out coolish air, if it blew any air at all, no hot water and spotty wi-fi. I have been reading reviews online and comparing those to reviews on Booking and they are not even close: 2 weeks ago people have began complaining about bedbugs and roaches at one property, while no mention of such nastiness is made on Booking where the reviews are still all positive. I will try the update and see if that fixes the functionality of the app and continue researching online reviews/ratings.
LOVED IT
by Cupahtea&Nesquick on 2018/06/16 03:41
I must say my Husband and I checked in for 2 nights we watched the fireworks Father’s Day weekend it was beautiful I will be back I would never check in the Days inn again with there nasty slippery floors I like carpet the microwave wouldn’t even reach the socket at the days inn plus they tried to film flam us and said the towels was missing who on earth would steal dirty towels the supervisor fired the guy who lied and gave us our $100 deposit back I called the police got a report I was hurt to the pit of my stomach you don’t lie on me and my Husband we have plenty of money to travel with and if I was a thief why would I take dirty towels and not the iron or the blow dryer pillows and ironing board they was looking for an excuse to keep our deposit and it didn’t WORK I’m fine Hear at the Super 8 its way much COMFORTABLE BLESS THE OWNER WHO RENOVATED THIS HOTEL YOU'VE DONE AN AMAZING JOB MR&MRS JOHNSON
Love it ! Highly recommend
by tiantiangao on 2018/09/05 13:30
It was lovely to live there ! We arrived a little bit late , but the boss was so nice , even it’s late, he introduced us where the swimming pool and the kitchen and where we could have breakfast! He’s so nice ! And after we slept, we reminded that we need to get up early next morning so we can leave for the Xcaret Park early, but we have no idea where to take the bus and everything, so we have to wake him up , he’s so patient and helpful , and even helped us search for the bus routines so we could know when we can catch the latest bus back home ! Totally nice experience stay with them ! And the other day , his wife is also sooo nice ,cook us the breakfast and call the taxi for us . Highly recommend stay with them if you need to stay in Cancun! Lovely place and friendly host!
Modern and quiet
by Suzan t on 2018/01/08 07:39
We spent a week here and mostly just to rest it was quiet even know they're doing construction across the street and the room was nice and dark for sleeping on the air conditioning worked extremely well maybe too well. Staff is very accommodating and kind- You're within a five minute walk of the Times Square mall which is a great place to go for food on the lower level. also if you want to cross over where the monorail is a few blocks up there's a night Street market with tons of food and also the fancier Fahrenheit 88 mall and promenade. Personally I like the hotel but the street that it was on was off the beaten path and it could be a little scary for women traveling alone I would not recommend it. However I was always with my husband and never felt unsafe at any time. they have some fun theme rooms like the Beatles room in Marilyn Monroe room or the Elvis Presley room we actually stayed in the Beatles room for the first night and it was adorable. Breakfast was included but I'm not much of a breakfast person so I only saw one time and it was limited. Our favorite place was as you approach the Fahrenheit 88 mall there are some Japanese and Chinese letterings we found it on the last night and it's a massive food court with everything from Japan or Hong Kong. He was a nice stay and the price was right.
Nice place but needs some updating
by Bob & Becki on 2020/02/22 08:17
The customer service is the best. They treat you like royalty. That being said, the place needs some updating. They tile in the shower is cute but shower curtain didn’t go with th decor. The floors are sold and need to be replaced. The furniture in the room and lobby is very dirty and outdated. The pictures that are on the website are not true to the hotel. Hated the art work in our room. It looked like graffiti so we took it down during our stay and it made the room more acceptable. It was very noisy. We had a balcony and you can hear the rain and people taking and the wind. The halls were noisy and you can hear everything so not a lot of privacy. No elevator with so you have to walk those stairs! But absolutely loved the rooftop. Had a small pool and lounge chairs that we took advantage while there because beach is hard to get to in Old San Juan.
Perfect for what we wanted!
by magnetos mom on 2020/07/08 15:44
There’s two rooms with a pull out couch and a full kitchen. Pots, and pans. Silverware etc. nice big king bed. Comfortable newer mattress. Nice bedding. I personally watched as the maid brought fresh comforters to the downstairs unit, so it’s all fresh. Everything works. A couple minutes walk to the beach. If you want beachfront you may want to contact to be sure. Everything is nice and quiet, and clean. Since Covid-19 you need to have a mash on in stores, and some restaurants you have to wear one to the table. Don’t let this scare you off! Avon cottages offers a nice place at an affordable price. The beach is amazing down here!! Definitely two thumbs up!! If I had an extra arm the thumb would be up! Definitely coming back here!! Next time I want beachfront though I have a bad back, and can’t walk far.
편안하고 즐거운밤을보냈습니다~
by 정유란 玉兰 on 2019/04/09 12:25
처음으로 숙소 평가 써 봅니다. 숙소가 난징토루 B코스의 종착점 타샤에 있어서 가서 하루숙박하기에 좋습니다. 그리고 숙소 사장님과 사모님이 정말친절하세요. 도착하는날 사장님이 픽업해주시고 뒤에있는 사원안내도 해주셨어요. 그리고 사모님이 요리도 잘하시는데 초대해주셔서 저녁도 잘먹고 숙소가 깨끗하고 아늑해서 편안한 밤을 보냈습니다. 죽순요리가 난징에 특색요리중 하나인데 숙소에서 직접 말린 죽순도 구매할수있습니다. 향이좋고맛도좋아요. 숙소에 하루 묶은것이 아쉬울 정도였고 숙소에 묶기 전에서 후에도 질문에 친절하게 대답해주셔서 고맙습니다. The accommodation is well located at Taxia village, which is the destination of Tulou Course B. First of all, the owener of the place and his wife were really kind and willing to help me. They did not just pick me up from Taxia bus stop from the course, but also guided me around with a kind explanation. The madam cooks well and treated me dinner! The place is calm and homey, besides clean! If you have any problem, the owner will happily help you! Also, dried bamboo shoots that dried by the owner, (which is a local dish), is sold at the accommodation. Last but not least, thank you Mr and Mrs for your kind answers to my questions!!
Bed bugs
by Ecccckcoo on 2018/05/24 22:32
I have stayed in dozens of hotels. This is the first time I ever encounter bed bugs. It was literally on the bed crawling around. We called the front desk repeatedly to get the person working to come. They didn’t answer so we grabbed our things and told her there was a bug in our room. She asked if it was a stink bug, I said no and asked if she would come to the room. She went into the room and saw it immediately. She apologized and said she would move us. We were about to leave the room when she turned back and said let me get it before it spreads. We then went to the front desk where she was bombarded by phone calls and proceeded to say she would move us. While she was on the phone we talked to each other and decided no way. We told her we didn’t want that we wanted a refund because we have children in our home. She then asked if we wanted one of the new unused rooms. We repeated no and she said we would get a refund once we spoke to the manager the next day. It’s been five days and no call back.
Not right...
by loyal americinn on 2018/08/21 21:53
I called earlier this afternoon to make a reservation for tonight. They said they were booked full. Couple hours later, I tried on line and got a room but at a much, much higher rate. Very unfair way of doing business and a strange way to build customer loyalty. I also wanted to enter a comment about how they rent rooms (terrible). I had to enter a nickname to do it. I used my first name and initial of last name and a pop up message said that nickname was already used. I also entered both my initials and that got rejected, too. I then entered ‘Unhappy Customer’ and the same thing happened. I’m going to raise my scoring from One Star to Two Stars and keep going till it gets accepted. If this post appears online, it’s because it won’t accept lower ratings!
A travelers dream
by skinntlittlemama on 2018/01/21 19:35
I travel A LOT for both business and pleasure. This is MY FAVORITE app for booking hotels. It's always the cheapest. The rates always go down. It's easy to make special requests. You can sync it to multiple devices or send and share a booking with other people. You can add booking details to your iPhone Passbook or to your Photo album. It has a pay later option. The customer service is wonderful. They will send you maps and things to do in the area etc. everything about it is perfect. Recently because I book so often with them they upgraded me to the genius account which means I get up to 30% off a lot of hotels. I had a hotel booked in nYc for $1340----they upgraded me and reduced my price to $901! Hello thank you! Use this app!
Not what I expected!!
by Talya4u on 2018/03/01 13:07
The room was clean and the staff was kind but that was were it ended. We booked a deluxe room with sitting area and a balcony; what we got was a small room with a double bed on a wooden pallet and no windows!!! The sitting area consisted of a small glass patio table and a metal chair, also there was no hot water. When I showed the front desk my reservation with description I was told they did not have that room available however I did not see any balconies so I’m not sure if that room even exists... this hotel was really difficult to find as well. So if you are a backpacker and looking for an upgrade from a tent this is your place!!! I would not stay there again and was charged for all 5 nights even though they did not have the room as advertised. We left after 1 night.
My Experience at Extended Stay
by Ms Bahamas on 2018/05/11 13:56
Hi my name is Michelle, I remember the very first time I chose to stay at an Extended Stay which was in Doral, oh my gosh” it was home, away from home. It has been about (6) six years now, and no matter where I go, it has been and will always be “ Extended Stay Inn. Very clean atmosphere, clean linens, white clean fresh bath towels , dishes, pots and pans, all clean, bathroom, tubs, toilet and face bowls all clean and fresh. Relaxation in the heart of stores, plaza, Resteraunt’s, banks whatever you’re needs may be, it will be met. The staffs are very courteous, friendly, just professional. I am a Manager so I definitely know. If you’re wondering where to stay and you have traveling plans, please don’t hesitate you be the judge choose Extended Stay, you’ll see what I mean.
Better communication with the hotels/motels
by nancymerisa on 2020/03/04 05:07
Booked online but decided to pay at the hotel but I put my information/ CC info to reserve my spot only to show up and THEY GAVE MY ROOM AWAY. Because of some technicality even though I had called in advanced to let them know we were running late. This is something they could work on is the communication so people aren’t left stranded with nowhere to sleep! Next night I booked online but this time I payed online to make sure We had a place to sleep after a long day of driving. I call the hotel to confirm and they said I had to pay in the establishment, but I told them I had already payed ? So I ended calling customer service and they helped me thru the process! Only reason for 4 stars is because of the customer service representatives!!! You guys are awesome
I Love the Hyatt but...
by Docsfox on 2018/03/26 06:27
I was happy with most of the staff with an exception of a few unfriendlies. I like the fact that they want to be at your service but the mandatory bellhop (requiring a tip) can be annoying. I love to be served but I was running out of tip money. Also, having to call for items we forgot and then those items not coming was aggravating. I loved the fact that they offered full sized water bottles but was disappointed that we sent my daughter’s friend to grab some and they would only give her one. We all had to be present? Silly. The Hyatt is my favorite hotel, always comfy, friendly service and clean, staff attentive. I would stay here again. I only mentioned a few things that fell short because I assume you want my honesty.
Muscat Hills Resorts
by GumpDrvr on 2018/02/09 11:23
Day 1: Upon arrival we were not even welcomed at the gate. Security was very rude even though we arrived in an airport taxi. There was not even a hotel buggy to take us to our quarters. Dinner that evening was great we had a wonderful hostess from Myanmar and in my opinion absolutely professional beyond measure. Day 2 : The beaches and the breakfast were wonderful. The views were simply and breathtaking. Dinner that nights was one of the worst experiences I have ever had. The hostesses were very pushy in trying to get us to place our order. Then after that didn’t work they ignored us until we had to signal them to come over. The kicker out of the whole night was their manager Ricardo. Me and my wife watched him greet every other table and guest that night twice while only glancing at us. I guess we had to either be Arab or Caucasian for him to even greet us in his Resturant. Horrible experience never would I recommend this resort to anyone.
411 a 62 st
by covidcorona20 on 2020/06/03 21:05
Overall appearance of the room was clean and quiet. The street is a little busy but is expected this time of the year. The queen size bed is very uncomfortable.. with multiple areas that have dips with springs poking you making it impossible to get a good nights rest. It is not a ocean view room - which was one of the things we were looking forward to was the fact that it said ocean view. The walk to the beach is pretty far and wouldn’t recommend it when it’s hot out. Beware when it rains because of landing water and there really isn’t a place for your pet to go to the bathroom. Be sure to bring trash bags, dish detergent and a extra fan because the AC unit is not equipped to cool the space when temps are above 80. The bathroom door must be left opened or your literally sweat to death just washing your hands due to the heat that comes in through the sky light.
Gusde House
by Makebetterapps on 2018/04/02 18:10
The price was right for me to stay next door to my friends and the staff was excellent. If you’re use to luxury I’d stay somewhere else; the bright photos on the website look new, comfortable, a magical. This place is dark n dingy at best. Very misleading photos but fine for what I needed I suppose. I booked 10 nights for under $350 USD I only slept there about four or five total nights so I sorta didn’t get to use all the benefits of free breakfast and sort of wasted money; that’s my fault not theirs but I’d have booked somewhere even cheaper had I known the downfalls of this place. Very friendly and trust worthy staff. I never locked a thing and was barely ever there to watch over my stuff. Sometimes it’s hard to find anyone depending on the hour but I would still suggest staying here for the price tag just don’t expect the Lap of luxury that the website promotes.
Less than expected
by Solo Vagabond on 2017/09/28 13:15
Location proximity to Oktoberfest was only good thing. Well the check-in staff were friendly enough. The place was dark and grungy with several lights out. My first room was okay, but missing furniture. There were not adequate outlets either. I had to change rooms for my two night stay. This made me quite upset, as I was traveling for business and it meant leaving everything in luggage storage all the time. The luggage storage did not seem secure as it was in in an outside building and not monitored. It was also a ransacked mess. The breakfast, that I thought was included, was not. It was an okay assortment, but the breads did not seem fresh. My second room was worse than the first. But at least it had all furniture. The bed was about the least comfortable I've been on in a while. All night long people were knocking on doors and making loud noises. Broken beer bottles in the hallway. It was just a mess.
Convenient location, very friendly staff!
by emkaef on 2018/07/26 20:41
I stayed in more luxurious hotels in London, that’s for sure, but all together it was a nice spot and the reception girl was oh so kind and helpful! The hotel location is extremely convenient to train and tube connections. Our room was located in the basement. No exciting view but we were not bothered as the room was spacious, clean, totally silent at night and it featured a very good working air-conditioning which was a true blessing during the heat weave in July 2018. We had no breakfast in the morning so I can’t rate it. The location is perfect, very close to Paddington train station and a couple of other metro stations. Hide Park is just a few min. walk and we rented a bike nearby to cycle to lovely Notting Hill. I would definitely recommend this hotel to friends who wish value for money.
If you need a few hours sleep near Incheon, this place is perfect
by showmeluv on 2018/03/03 15:01
I had a 14 hour connection at ICN and did not want to stay at a capsule room in the airport transit hotels or pay hundreds of dollars at the Grand Hyatt for such a short stay. I just wanted to get a breath of fresh air and a good night’s sleep. This place was just perfect. It’s a quick taxi ride from the airport, located just a few minutes away in a nice suburban neighborhood. The hotel itself is no-frills, what more do you need for an airport layover? Basic but quite comfy. The staff were incredibly friendly and helpful. There is a fantastic local Korean restaurant next door, as well as convenience stores, coffee shops, etc. I left at 5 am and a taxi was waiting right outside. Just perfect. Thank you, Hotel Hu!
Amazing location. Too many details not taken care of.
by Moneyyyyyyyy☺️☺️☺️☺️ on 2018/03/25 13:51
Great location. We arrived at midnight for our night stay. Made it to the room. Took a bath and started getting ready to sleep. No lock on the main door , nor security tool to prevent others to come in. Wifi did not work. Not available. No TV. It was making a horrible clicking sound all night long. Although the linen appeared to be clean there was a stench of water damage/dust accumulation. No literature on the previously mentioned equipment tot working. Twice we had people come in the room uninvited and had no way of keeping them out. We decided to lean a chair against the main lock for security. Other than than apartment was good sized, amazing views, great location. Right next ro the beach, restaurants etc. We were out of there before 9am, the most expensive one night sleep ever!! Will not return.
Amazing Experience!!
by orteam305 on 2020/08/15 17:51
Very great hotel staff!! From the moment we arrived. We arrived around 1pm and they let us check in our room early. As soon as we checked in they gave us our room card and we were off to the room. The rooms are very decent, they don’t look outdated. They look very nice and modern form the bathroom and sink mirrors. The beds are comfy. They have microwave, fridge and coffee in the rooms. They also have an ice machine in the building. They do provide free continental breakfast, very good breakfast. Bagel, cheese, sausage, yogurts, milk, coffee, nutrigrain bars etc. very great hotel. The pool is beautiful and large. Gym, pool bar, snacks. Concierge Rebecca super amazing. She has all the information you need. Some many things too do!! She reserved us a dinner cruise, scooter, jetski, parasailing, kayaking, paddle boarding etc. she has all the package deals!! With drinks and food included. It was my anniversary and this place exceeded our expectations. Rebecca provided excellent service as well as the front desk ladies. Everything is so close to this hotel!! Highly recommend!! If your looking for package water sports activities this the place!! They also provide free shuttle service to downtown, thats were all the activities will be at!
Removed features make the app worse
by Jmcc625 on 2019/07/26 15:41
Booking used to be my go-to app whenever I was planning holidays. USED TO BE. Not anymore. They have changed former excellent features, and this has made the app worse. Two examples: (1) “Draw map” - I loved this function because it allowed me to draw a map and see only hotels inside my map. They removed this feature. Now every time I look for hotels I need to go through irrelevant results because their other location features are not accurate. (2) Filter by price - in the past you had a sliding bar and you were able to select your price range (from X to Y). Now you can’t. Instead, the app gives you predetermined ranges that in many cases are completely irrelevant for you. You end up with a lot of crap results that you don’t care about because they are either below or above your price range. Booking just keeps getting worse!
Do not recommend
by haichfoao hejauy ianzvcidjsb on 2019/07/24 20:51
This is a horrible app. I downloaded to book a trip and when I paid, it said the payment didn’t go through and I needed to put in a second card number, which I did to get the booking. However, after contacting my bank and the hotel I found out that the first payment had already went through. Had to call three times to get the second card removed. During the ordeal, I realized that less than 24 hours after I made my booking the price of the room went down $50 dollars. They said they price match, so I sent an email and attached the two prices, but they wouldn’t refund me until after my stay. After my stay, I had to email the invoice and booking # TWICE to get the refund which isn’t even added back to the charged card but added to the wallet on the app. Would have been cheaper and less of a head ache to book directly through the hotel. Pointless and a waste of time
Terrible app coupled with terrible customer service.
by Wtbib on 2019/03/02 22:43
Me and my friends wanted to go to California for spring break so I booked a $250 room with booking. Turns out when I had chosen the date it had not saved after I had exited the in app calendar, instead it had booked me for that day instead of the date I wanted. I called the customer service and all the lady would tell me was that it wasn’t their fault because they were following the hotel policy. It wasn’t the hotel that was at fault, it was booking. They refused to give me a refund or book me for another date. Realizing i might be the one at fault, I went through the process again to make sure that I had done everything correctly. I entered the date I wanted again and exited the calendar and it went back to that day instead of the weekend I wanted. I have now lost $250 to company that will not take responsibility for their mistake. I will refuse to use this service ever again.
Rating Trends
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All Versions
5.0
862,114 total
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Current Version (27.9.1)
5.0
806,757 total
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16,677
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App name
Booking.com: Hotels & Travel
Description
Download the highest-rated travel app to join thousands of people finding deals on hotels, motels, and vacation homes. Find a stay for your vacation, weekend getaway, or business trip – anywhere in the world! Search for hotels, motels, and vacation homes • 27 million hotels, vacation rentals, homes, apartments, and other unique places to stay • Search by city, attraction, landmark, or hotel name with just one tap • Filter by price, review score, amenities, and other things important to you • Find your stay last-minute or book it far in advance Find a great travel deal • Daily deals for every budget • Free cancellation on most rooms • Browse over 135 million verified guest reviews Manage your booking on the go • Get paperless confirmation • Make changes wherever, whenever • 24/7 customer service in more than 40 languages • Contact your host, view check-in times, and write reviews • No booking or credit card fees
Very helpful add
by FrankEnid on 2021/04/09 05:02
I enjoy the app and find great deals
Christian
by Amblicepiere on 2021/04/09 04:08
Good app & easy to use
Happy happy
by greatgrandmapennie on 2021/04/09 02:01
Easy to find, quite location, much more than I expected. Clean large room with kitchen including pots, pans dishes and utensils. Large and spacious all around including the bathroom. Hotel staff is friendly nice courteous. I just cannot tell you how happy I am when I seen this room. It was easy to book easy to confirm the price is right the room is gorgeous I’m just happy happy happy all around with everything. PS if the truth be told I am usually very picky and voice stress about it but thank you everyone.
Booking.com
by Polo Princess 22 on 2021/04/09 00:07
I love Booking.com and the app is so user friendly and easy to navigate.
Map
by Crackpipe10008 on 2021/04/08 22:41
I think the app would be cool with a map feature to see where hotels/motels are located and which ones they are aware cause you might be surprised by what you find besides the convenience of seeing where your place is in the app by map so you don’t have to go to another app to get the correct address...
Muy bueno
by chaneldelicious on 2021/04/08 22:27
Fácil en encontrar estadías con tarifas buenas lo recomiendo para la búsqueda de hospedajes
Do not downloading this this app. I REPEAT DO NOT DOWNLOAD THIS APP IT’s A SCAM
by F.U. booking on 2021/04/08 16:44
You will not have reservations nor will you have your money back, you’ve been warned
Great place!
by Gypsyjuls on 2021/04/08 14:23
I booked here to stay for a trip to Yosemite. Definitely a cozy little place, comfortable beds, the drive was beautiful into the park from here. Definitely worth booking!!
Lied about price & rating.
by B FURIOUS on 2021/04/08 11:42
Site said stay was $550 for the 3 nights. I paid w cc. Then I got an email w confirmation of payment of $550 at top but when I scrolled it said I was charged $650 for tax & 2 other fees. Also they claimed hotel was 4 star on their site. Hotel (Princess Royale oceanfront in MD) ended up being 2 stars & disgusting. Room was dirty, dusty, kitchen bowls dirty, TERRIBLE beds, nearly burned children w intermittent water temp in shower, & eyes burned bc of pool chemicals.
but when trying to opt out of having my data sold
by Fosa99 on 2021/04/08 06:14
when i enter my email ( which i should have to do since the app knows my email) i cannot save and continue. super dishonest
Annoying notifications even when you turn them off
by Tks44625 on 2021/04/08 04:44
I only turned on my notification settings to allow them for direct messages related to my bookings. However I am getting inundated w annoying promotional deal notifications constantly. Completely erodes my trust in the app between what they say they can provide and what they actually do. If they can’t even get their notification settings right who knows what else you can’t trust with how they use your data.
Bad service and charges for cancellation that weren’t even booked within 24 hours
by dwazmin on 2021/04/08 04:21
First off me and my husband were told that we could use the military discount on the app but when it came to it nothing showed up to put in the military discount information so they lied about that and we were left with an over bearing price that was more than the original price the hotel website even offered then when we tried to cancel the reservation we assumed we wouldn’t be charged because it was barely even 10 minutes after booking even though they have a 24 hour policy on bookings, which we tried to get the charges waived there was difficulty to get into contact with the customer service manager because there needed to be a “third party” to speak to us on the app but they were saying that there was nothing that they could which already goes against their policy. So we ended up having to keep the reservation since we’re tight on budgets, terrible service and terrible app, don’t recommend if you’re on a budget!!!
Booking.com
by Joiecat on 2021/04/08 04:10
The site is so easy to use, love it!
Excelente
by nikito200/ on 2021/04/08 03:39
Buena app
Love to use Booking.com
by A happy shopper on 2021/04/08 02:50
We love that they have so many options that have no prepayment required and free cancellations. So far our experience with the site has been smooth and problem free.
Fast and easy
by Kat-Man-Du on 2021/04/08 02:37
I have always had good luck with booking through this site. Never had a problem.
Anna
by Из Чикаго on 2021/04/07 22:22
Great app for travelers. Always book my hotels with “booking” never disappointed. When travel often they give me discounts. Easy to navigate, easy to use, always working perfectly!
Love this app
by A&B.R on 2021/04/07 22:11
This is my go to when I’m flying in somewhere. Efficient and I always find great deals!
Always at ease
by solocruiser on 2021/04/07 20:49
Last minutes needed for accommodation and always find a better rate via booking.com
They stole my money
by denzeypoo109 on 2021/04/07 20:08
I got a hotel and they took my money and basically said thanks. No confirmation email sent to me. I’ve requested for it to be sent over 5-10 times. Customer support doesn’t exists. Can’t call anyone directly unless you have the information that they won’t give you. I’m out 120 bucks because they took my money and didn’t get me a hotel. I will update if they are ever so slightly helpful. Or at LEAST give me my money back
Great !
by Rello Property on 2021/04/07 18:24
Booking fast , quick && easy !
Hermitage 5 star
by Friend of Ann on 2021/04/07 17:21
$30 discount on a 5 star!!’ Great!
App
by durkdurken on 2021/04/07 16:57
Please make it easy to send the trip details to someone.
Best booking app
by gussalca on 2021/04/07 15:56
Love how easy and how all the information your looking for is at the touch of your fingers can’t bet that
برنامج رائع جدا
by ابوصالح٥١١ on 2021/04/07 14:55
شكراً لكم
Reservas
by valeo2 on 2021/04/07 13:08
Excelente app 😄y precios increíbles
Great
by BigHhHbomb on 2021/04/07 10:34
I’ve always loved booking.com but with all the new improvements it is absolutely extraordinary!!!!!
Fabulous and secure
by Scooby mommy on 2021/04/07 03:29
My son and I have been traveling for a year and this app has made the process much simpler.
Bugs!
by espaarzaa on 2021/04/07 01:26
They’re little bugs in the bathroom but the good thing is the parking space for the cars
Price higher Cancel 1 day earlier
by Baloo+40 on 2021/04/06 22:37
This app outright lied to me
Booking.com
by Sliced man 12 on 2021/04/06 19:55
I love this app. It’s so easy to use, and on this time of being unsure of travel plans, the cancellation policy with Booking.com is fabulous!
Relax
by haughtharper on 2021/04/06 19:46
Relax with Booking.com they do all the work for us and find the best price for you! I love going through them and TripAdviser to plan all my trips. I highly recommend this app!
Best for a reason!
by GA pirate on 2021/04/06 18:54
Looked on all the major sites for a party of 12 with beach access or close by, pool and kid friendly at an affordable price. Almost got scammed on a Facebook ad and almost gave up on finding anything in Hilton Head. After some research learned about Booking.com being top rate. Gave it a try and found exactly what we needed and at an affordable rate. After some checking on the property reserved two 3 bedroom units. It was simple, the property contacted me several times to update me on property amenities, any special requests and welcoming us for a summer arrival. Great service, great app with good security. After the scam attempt I feel much safer with Booking.com . Check it out!
Great booking with you haha
by L boogies on 2021/04/06 17:39
Great rates and guaranteed prices. The reviews are also helpful.
Easy to use!
by KCouchman on 2021/04/06 16:08
I love using Booking.com app. So user-friendly and all the options are right in front of you to review and make an informed choice. Great way to save time. I don’t bother using individual apps anymore.
AD
by Bluelink66 on 2021/04/06 14:55
Bluelink66
BEST BOOKING SERVICE EVER!
by Genae Monroe on 2021/04/06 13:53
I will literally booking with booking.com for the rest of my life. The book now, pay later feature is PRICELESS!
A 2 day get away
by ⓡⓞⓝⓓⓐ on 2021/04/06 05:43
😍😍😍😍😍🥰😀😀😀😀😀😀had a great day
Love this app
by Lupita 5150 on 2021/04/06 04:24
Anytime I travel I always have used Booking.com because of the good reviews and deals!
Easy Peazy! ☺️
by Hazelnut Thunder on 2021/04/06 03:11
Thank you for making stress free Cancellation process during this stressful situation🙏☺️
Scam they do not issue refunds
by Dellomorgan123 on 2021/04/05 19:57
The app had a bug that charged me for a different location . I had to cancel the booking but they still charged me . They keep saying the hotel has to approve the refund and they will try to not give your money back I would dispute this using your bank since they are a fraud. Please avoid this app, if you make a small mistake you still have to pay full price. Was on the phone for over an hour and the lady was like a robot repeating the same thing over and over. Do not use this app , they are scammers that sell your information.
spam spam spam
by cavies forever on 2021/04/05 17:36
no matter how much time you waste trying to input your preferences Bookings just keeps on spamming you.
Easy breazze !!!
by Waiting for my vacations on 2021/04/05 17:30
We love this app ! Easy easy and fast
Easy to use app
by Jalbatross56 on 2021/04/05 16:31
Easy to book and to cancel if needed. Have never had any issues with this app. I would recommend it!!
Excelente
by Pacolin315 on 2021/04/05 16:00
Excelente
Mi estancia en el hotel
by wendy0286 on 2021/04/05 13:17
Pedí balcón para ver el mar y me dieron el más lejos, la cama incómoda llame a resección y me dicen que no pueden hacer nada, mi ascensor muy lento hay se te iba el día esperando que habrán,todo lo demás bien el desayuno muy bueno solo cuando hicieron el buffet las persona que servían no nos atendieron bien los del buffet no se si era por el idioma mi esposo no habla inglés, solo espero que me devuelvan lo que falta a mi cuenta,!para ser un hotel tan caro esperaba algo mejor😕!
Happy happy
by SpicyAsianSarah on 2021/04/05 06:45
Great! They found me a room when Expedia said there wasn’t anymore rooms available. Got on this app. Found me a room. Noo problem! I needed that relief. Thanks Booking.com!!
Iz sobe na stazu
by milan š on 2021/04/05 06:40
Nov eterijer, odlična higijena, dobro grejanje. Apartman opremljen kuhinjom u celini, prednost rerna i mikrotalasna pećnica. Terasa adaptirana po potrebi za posebnu sobu sa fotelja ležajem. Idealan za 4 odobe, dovoljno veliki za 5 osoba. Komforna skijašnica tik pited sobe u hodniku, na zaključavanje. Bez krivina i serpentina pravo u apartman, iz apartmana na gondolu, iz gondole na vrhu vidiš pravu svrhu. Jedini nedostatak nepostojanje još jednog malog toaleta, što za ovu kvadraturu nije realno, ali bi za četvoro, posebno za petoro dobro došlo. Milan
Laying to customers
by Booking.com. on 2021/04/05 03:55
Very bad
Good app
by sam the lady trucker on 2021/04/05 03:03
I’ve used this app for years. At times the price online is cheaper then the regular rates but other times the rate is the exact same as the regular rate. Things I like about the app is it is convenient and easy to use. Things that I do not like are some times the app over books rooms and this has happened to me a few times leaving me with no room and making sure that my card is not charged. Cancellation fee. It is also IMPOSSIBLE to get ahold of an actual live talking and breathing representative at booking.com. You leave a message through the app and still nothing! It is so frustrating that I’m looking into another hotel booking alternative. We are truck drivers and when we’re in the road all week we do not have time for over bookings and then worrying about the money not coming back onto our cards and then having to go through trouble getting in and out of locations trying to find another room. For this app to not contact me back after leaving multiple messages it is just frustrating
Vacation
by Monique19910 on 2021/04/05 02:25
I enjoyed my stay at your location and the service was awesome I must say the workers there or extremely good at their job and the lady that check me in was on point and made me feel at home
Booking is the best for You to book the Hotel Suite or Resort.We are travThanks a lot to Booking.com
by Anthony at Mirama Beach on 2021/04/05 02:12
To Destin Florida and we trying to book the Hotel room and I searched on Booking.com and was showing up a lot of the Hotel for me to choose. I’m recommended to all my friends and family.
😎
by maryjanelaine on 2021/04/04 22:48
Bomb.com
No Customer Service
by Nf508 on 2021/04/04 17:27
No phone number to talk to anyone about cancellations. 😡
AnNA
by hAallY on 2021/04/04 16:09
NSNZJZNS
Gracias
by 1972 marisbel on 2021/04/04 12:19
Es la primera vez que la uso espero que siga así de rápida gracias
I have been using Booking.com for many years and love it
by Dogner on 2021/04/04 11:41
Booking always shows me the best hotels for the least amount of trouble. My cousin likes another app whose name escapes me at the moment. The other app is very complex, as it shows you too many hotels at one time. Simplicity is often underrated but it should not be. It is actually- elegant.
Awesome App
by Stef Daniels on 2021/04/04 07:52
Very easy to use!
anutapop
by anutapop on 2021/04/04 01:56
Easy to use , accurate , super helpful .
Great experience.....
by apleased on 2021/04/03 20:42
I have used this app multiple times and I have never had any issues. Love there deals.
Easy to use
by Mavrickak on 2021/04/03 19:15
An easy to use app, it walks you right through the fields and auto fills when available.
Booking.com es la mejor app
by NIGHT_FURY80 on 2021/04/03 18:53
Estoy agradecido con Booking.com muy satisfecho y lo puedo recomendar amigos y familiares
Love it!
by Peezy2315 on 2021/04/03 17:36
I love using this app!!! Everything is really user friendly and I would highly recommend it to anyone looking to travel!
Fun stay 👍👍
by Michele rg on 2021/04/03 14:49
On our way to Branson we thought we would spend the night in Eureka Springs area, we found this little gem and we’re so very pleased with our stay there. The staff and the owners were top notch. We would most definitely stay here again. Thank you for making us feel at home away from home.
Poor customer service
by Eleep76 on 2021/04/03 13:51
Booking.com canceled my reservation without my consent. I reach out to customer service to I hire as to why this had occurred. There is no phone number to call and representation is by email only no chat or any other form of contact. I never received a email back after the initial contact. I was able to rebook through the property. Paid less white booking through the Hotel!!! Don’t use booking. Com they will screw your vacation.
Hotel
by gordon 23 on 2021/04/03 12:40
This will be a great trip
Experience
by Birdbaby3 on 2021/04/03 11:44
Booking.com is so easy and I love a little discount thanks Booking.com
The best!
by Dcermack on 2021/04/03 07:18
Booking.com has helped me with my travel plans for many years now. They are make traveling easy.
Trash on customer complaints, no action, horrible
by LadyUser15 on 2021/04/03 06:48
Hotel charged me with a higher price that I booked from this app. The price advertised in this app should be the price charged to me but it was not. I talked to the hotel. I talked to booking app customer service support and have a ticket on their file. Long follow up short, I still don’t have my refund from the September 2019 complaint either from the hotel or from booking app. Y’all be careful. It was my first time using the app. A friend recommended it. It’s fancy and easy to use but when it comes to prices, ya need to double triple check with your hotel before ya agree to swipe that card because ya can’t always trust the prices here and hotel would always say, they’re third party and hotel price would always be correct.
Good service
by Aey elsadig on 2021/04/03 05:30
They are good and kind and the rooms are comfortable
Excellent price !!!
by Laudey.19 on 2021/04/03 04:11
I love it !!
Love the app
by Sugahogue on 2021/04/03 03:54
This app is so easy to use! It allows you to browse locations/destinations and manage bookings easily. It shows what hotels are available and which ones have free cancellations upfront. Great app!
Fácil de fazer as reservas, amo esse app
by Jessica Mazieri on 2021/04/03 03:22
❤️ I love Booking.com
Genial
by Sawero on 2021/04/03 02:57
M encanta
Love this app
by Vintagestarz on 2021/04/03 01:09
It’s awesome!
Excelente la aplicación
by sds1@77 on 2021/04/03 00:43
Felicitaciones es una aplicación súper amigable, no tuve ningún inconveniente en mis reservaciones. Excelente el servicio
C F
by Kuleto on 2021/04/02 23:00
Ease of use and have not experience any issues with the process!
Great App
by Mr.D's Mom on 2021/04/02 22:44
Very easy to use
Fast as Lightning!
by PopinElise on 2021/04/02 21:38
I found what I needed without all the fluff and hidden fees. Booking is awesomely fast and easy to maneuver through. My 14 yr old daughter did it all for me in a matter of minutes when we decided to make a trip South with no planning. It’s great. We will be using Booking for all our travel needs now!
Great place. Best hosts.
by herman8915 on 2021/04/02 18:59
Great place. Best hosts.
Andres arenas
by Andres7761 on 2021/04/02 17:58
Una gran aplicación de viajes le doy un 5 excelente trabajo
Very nice app
by French2423 on 2021/04/02 17:56
Easy to use. iPhone sync to my calendar
Old town Istanbul hostel
by K Shagalam on 2021/04/02 17:02
Good place!!!
Terrific travel site
by BronxNative24 on 2021/04/02 14:22
We used Booking.com for trips both domestic and international. Very easy to use with much helpful information.
Simple
by Fun Weekend on 2021/04/02 13:54
Really appreciate that I can get everything I need in one spot!
Lo mejor
by H&H transport of tampa on 2021/04/02 13:01
Excelentes precios
Great Help when traveling
by Haus Doc on 2021/04/02 12:35
We travel back and forth from New York and New Hampshire, to Florida every year. All I do is lay out the route we wish to take (not always the same) and this app does the rest for me. Very simple, very easy and the results are great!!
السعوديه
by ابوايلين on 2021/04/02 11:10
البرنامج رائع يختصر الوقت والجهد اشكر القائمين عليه
Smoualthoq
by Abosarah999 on 2021/04/02 08:38
تطبيق مميز
Excelente
by lauragmaho on 2021/04/02 05:59
Yo tengo años viajando con Booking y de verdad lo amo, me da tiempo de cancelar y no perder mi dinero si surge imprevisto y cambios de planes, me da oportunidad de pagar es cuando llegue y no a penas hago la reserva y también soy cliente genius y tengo aún más descuentos, la verdad me encanta
Satisfied
by uv-ubia-lluvia on 2021/04/02 03:04
Great Service and very quick. Clean room, clean bathroom. Comfortable beds.
The best app for hotels and flights
by russell_314 on 2021/04/02 02:28
It’s the best app four booking a plane and hotel. If you have a problem with your reservation you can call and they will fix it.
The best application ❤️
by omarinho88 on 2021/04/01 23:28
The one and only 👌
Wrestling trip
by Rip Rip Rippy on 2021/04/01 23:25
The room was clean and the bed was comfy. The restroom was really small and the shower is pretty but water got everywhere. Barely room to get dressed in there.
Delete me
by alasemoju on 2021/04/01 22:34
God will help me with deletion of bookin
Just Great !!
by pj_dasein on 2021/04/01 21:32
All works out A Ok! Great app
Everything I need
by old to new on 2021/04/01 16:10
I use the app because I get everything I need in one spot. I set up my reservation, compare prices, get a 10% discount, do my reviews, communicate with the hotel if I need to and even order breakfast for my stay. Booking.com does all of that and sends me reminders. It’s very convenient.
Amazing, Easy and fast!!
by Jagged to the gym on 2021/04/01 15:28
This was the best way to book our stay. We are extremely please with the professionalism of this app, the team, and customer service we received we will be booking through booking.com and recommending too all our family and friends!!! BOOKING.YEAHH
Mr
by dswat3711 on 2021/04/01 05:35
Booking.com ROCKS!!! Super simple and always great prices.....especially last minute! Thanks Booking.com!
Amazing Books!
by Prairie Pug on 2018/10/18 04:44
From the beginning, this app, even within context of changing infrastructures, within networks, and all of us with individual security challenges test our patience I knew something was different immediately in the software design of this app. That is, I have often felt I was falling between the cracks in apps in the last 2 years, so was this skeptical of one that would hold so much info ( safety, financial) and transport hotel details of a reservation. But, it does, and so seamlessly set up my personal and business accounts (and led me thru process of organizing my 'books') in just making a travel plan that I was unaware of all the gains until now. The ease of use, for those of us with little or waning patience for glitches, 'fear of losing things' syndrome is great...hang in there thru a 3-4 bookings. it will all start appearing, syncing, all history intact, etc. My hope is (once again...) restored!!! Beautiful.
Usually my go to app
by Do Pangea on 2021/01/24 00:06
Overall the app is pretty good, there are just a couple of things I wish would be changed. First, a lot of accommodations (especially in the US) charge a security deposit. It’s almost never easy to find out how much it is and it can even cause a cancelation if it goes over your card limit. I really feel security deposits are a form of age discrimination. What I would like is a way for the app to filter OUT properties that charge a security deposit. This would show age discriminating businesses that we won’t tolerate it. Secondly, again in the US, it doesn’t show the taxes until you’re on the last page to book. It makes properties seem cheaper than they really are. Booking even in expensive countries like the UK can still be cheaper because it’s difficult to find something affordable and safe in the US. Some of these things may be difficult to change given how unfriendly the US is towards its own consumers, but I overall love using this app and hope they can do something to punish age discriminating businesses and help save us money when booking domestic.
Great location but not what I expected.
by Yoi618 on 2020/09/25 17:58
Not what I expected for the price we paid. The hotel is in a great location but could use some upgrades and better housekeeping skills. The room was spacious but not as clean as it should be. The bathroom curtain was white with some gray stains which showed it had not been properly watched in a long time. The bathroom sink had some yellow stains in the corner and the toilet paper holder was falling off the wall. This one had a whole right next to it that was never patched up and the footboard needed some real good cleaning as they were gray instead of white. I spoke with the front desk about it and they sent the housekeeper to clean the room but everything I mentioned was still the same when we got back to the room. You could tell they switched the bedroom sheets, replaced the towels and vacuumed the floors but nothing else was done. This is the first time I experience anything like this in a hotel and it was a shamed. The food is also over priced. I was only there for two nights and didn’t want to make a big deal about the cleanliness of the room but unfortunately, I would not be staying here again.
Extended stay in Tampa Fl
by This is a Scam, and costly! on 2017/10/08 22:56
My check in time was supposed to be 3 pm and I got there at 4:30, I still had to wait sitting in the lobby for another 10-20 min waiting for her to give me a room number but a man walked in behind me to check in and she gave him his room and he did not have to wait. I booked well over a month in advance requesting a bottom floor and got a 3rd floor room. The breakfast was nothing like it said had coffee and granola bars really disappointing! They say they are only 2.6 miles from the stadium and they are over 6.6 miles away!! The person checking us in seemed very rude and not very friendly at all!! At check out the lady was leaving the lobby briefly asked me what room and said fine and walked away not sure if I was supposed to do anything else instead, I really hope it was fine because there was no one else around to ask!! Was very disappointed and the facilities was a big let down!!
Outstanding location and service
by Datjushappend on 2018/03/06 22:18
The room was large and appeared even more spacious with the tall ceilings. The view from our first floor room was amazing. Very large windows and remote control blinds made it all the better. The bathroom was up to date and clean. The bed slept well and I would rate it above above average. The addition of the included mini bar was a nice touch. They restock the wine, water, coke, diet Coke (Coke Light), Sprite, beer, and peanuts every evening. I never heard noise from the nieghboring rooms. The location was central enough to get around easily. It is only an eight minute walk with luggage to the central train station. The staff was welcoming and accommodating. I had but two complaints. First, the water in our shower and one of the double sinks in the room had a drainage problem. They backed up very quickly. The tub and other sink did not have the same issue. Overall, I would say the hotel was the best I've stayed at in Amsterdam.
Incredibly courteous and helpful staff and team along with great location
by itsmytime.jp on 2020/01/31 04:43
The Oakwood has really gone beyond my expectations. I was originally going to check in at the Marriot since my brother was getting a room there; but instead I decided to next door to the Oakwood and I was not disappointed. It was 15% savings with a studio room upgraded to a suite by the fantastic fellows at the front desk. The rooms are very clean and modern along with large fridge and full kitchen. Beds were very plush. The gym on the top floor was well rounded and fantastic along with the steam room. I did laps in there rooftop pool which was very clean. The hotel is connected to the mall and the shopping was also very good and convenient. There are about 6 restaurants you can choose from here and so far each one has been good. You will feel very welcomed and have everything you need and then some at the Oakwood.
Gorgeous but out of the way
by Whereismare on 2018/03/31 12:52
It was not near or convenient to anything. When you look at the map you think “oh its in Jimbaran so it near...” as there are many great things worth seeing & experiencing here in Jimbaran or Uluwatu area but its quite far from anything due to the windy roads. You have to hire a car —no taxis available from here —and you are at the mercy of whatever they want to charge you, even to go 5 minutes down the road to the closest restaurant. I’d recommend stYing here for a night and enjoying a full day relaxing by the pool and taking in the views. The dinner at the restaurant is quite good and reasonably priced for the portions and quality. Then, after enjoying your time here, find another location for site-seeing the rest of Bali as this is not a convenient base for going on excursions, shopping, dining, etc. its gorgeous and inexpensive for what they offer—this makes it a great value, but its too far away to enjoy anything beyond this property itself.
Kind of pricy for what you get
by k_melnyk on 2017/11/14 02:17
This accommodation was more like a bed and breakfast (except without the breakfast) Beds were not comfortable. One, the hide-a-bed was a thin mattress and my son woke up with neck and shoulder pain. Queen bed was a mattress with memory foam on top. Wi-Fi worked only sometimes. Hot and stuffy in room but Xavier brought a fan which was helpful. Only one faucet worked on sink with lukewarm water and shower was not so great, but had nice hot water. Also, no fridge, microwave or anything. Parking was about 1/4 mile away and an extra $10-$15 a night. Xavier was very trustworthy and helpful and gave us good suggestions where to eat, etc.. (The reason for the 3stars otherwise I would give it Just 2 stars for comfort). He was also a good communicator and responded to texts and requests promptly. This place was close to the center and seemed to be safe enough with double locked doors. All in all I felt like we paid a lot for what we got compared to other places we stayed in MX though. Be prepared to pay for your stay in cash (pesos) too.
Awful customer service And bad customer relations.
by Dabate074 on 2020/08/13 11:06
I’ve used boooking several times in the past without problems, until recently. It was my birthday and wanted to celebrate with my girlfriend. I went on the Booking app to find a Jacuzzi Suite and located one in their site at a Holiday in express and Suites. Drove over a hundred miles to this hotel that I reserved And got to hotel. Checked in and went up to room only to find their was no jacuzzi in room. Called front desk and was told that they didn’t have any rooms with jacuzzis, and that I would need to talk to manager in the morning. Talked to manager at checkout and was told that They are not going to refund me at all because it’s not their fault, it’s Bookings fault and I had to call them. Called booking and they said it’s not their fault either. So I guess it’s my fault that I was lied to and lured into a hotel for something I was promised and paid for but didn’t receive. Beware of Booking. Com as they will not stand behind anything, and don’t care a lot guest relations. Again I used them to book many times in the past and will not again and suggest for your sake you do not either.
Trying to play in VEGAs - not working for them
by mardigras13 on 2018/04/14 00:22
Ya. Umm. Find a new in house management and marketing team.... Front desk manager should not look like a peep show girl with a small silver bow in her side part unless at an adult only restort 🤔 Coming from Park City Utah and knowing what the resort is like there—— No COMPARISOn - never staying at this Las Vegas property again! I’m sure this is not the atmosphere you would like to use for carrying on such a reputable establishment As a guest——Know resort fees are better covered in properties in Las Vegas that have fresh drinking water service at the pool..... Serve room service with water included.... (not upon request) ..... When going GREEN - don’t place the offer on the desk and hard to see —— use a tent marketing strategy in the BATHRoOM——Oh and coffee in room makes most excited!! Not included??? —- !!! AND when the pool is closed in April, don’t use internet, fitness center (not used) or TOLL free calls be obliged to waive the resort fee when addressed in this situation.
Great Showers!
by erwinmac on 2018/03/30 10:51
The hotel was near a new mall. The room was small but clean. We stayed for 13 days. On the 3rd day, a bottle of perfume was taken out of the room when they cleaned it. The front desk was notified and they said the cleaning crew knew nothing about it. Nothing else done about it. Use the room safe as the cleaning staff may not be trusted. The bottle of perfume was not high in value but still bothered my wife because something was taken out of the room. No manager came to talk to us in the next 10 days of our stay. Another thing, we received 2 card keys in the beginning of our stay. One cracked and did not work when trying to open the door. I alerted the front desk and they said they will replace it for 200 pesos as “all room cards are inventoried”. Such a valuable piece of plastic... We continued to stay there as we were already charged for the entire stay. Flip a coin when deciding on this hotel as they seem to be customer friendly until a problem arises. The only real plus were the showers.
Chic Royalton
by Dashpromlgyo on 2018/03/19 01:08
I checked in here on Friday and I hate every minute of it.I paid for a luxury room what I got was far from that my first room was room 5111. You can tell the room was hit hard during the flood it has mold everywhere. I requested to get moved because of the awful smell in the room and breathing was impossible. When I called to complain they just hung up the phone. The first room we had had fresh cut fruits and a bottle of wine nice presentation but we could not eat anything out of the moldy room we finally got moved to another room that was not luxury with two beds instead of a king bed. Spoke to a supervisor who gave us reservation to a Mediterranean restaurant which already came with our booking lol.. I have requested to be moved to the diamond room and offered to pay more the hotels has refused to grant this claiming they are all full as I sit by the pool and see empty rooms. I have never felt the need to write a review but this is the WORST hotel I have ever stayed in can’t wait to get home absolutely HATE IT unfortunately am here until Wednesday hopefully someone will make this right but I highly doubt it
Friendly staff, great accommodations
by jblessike on 2021/01/02 22:41
From the beginning at checkout, to questions, to the restaurant staff... everyone was helpful, cheerful and happy! The rooms are a bit small, but we only rested and got ready in them so no worries. The beds and pillows are so comfortable and rooms were clean. The restaurant is currently only serving breakfast, the staff was attentive and pleasant. Could use a lot of upgrades, but was roomy and food was decent. (Not free). The Splashatorium was a good way for the kiddos to wind down. Not really big or much to do. It was just the one slide, pool, and hot tub.... like I said good way to wind down and chill. Make reservations for the splashatorium!!! We made reservations a week in advance do to my research and looking at reviews, otherwise I would not have known. We had no where to sit or put or things, I would recommend that the resort supply enough sitting for the amount of people reserved. All and all a pleasant stay.
Worst experience ever!!!
by Kay Soth on 2018/01/01 19:36
DO NOT STAY HERE! Me and my girlfriend we’re both woman and a couple booked a room here for New Year’s Eve. We thought we would have a decent room in the back with privacy and some peace. Wrong, in as less than 1 hour we received a disturbing note on my car windshield. You can see for yourself in my photos. We felt very uncomfortable and threaten someone at the motel is watching over us. We called the front desk to informed them what’s going on and requested for him to escort us to the car we felt unsafe at the moment. He took nearly 30 minutes. And so we decided to reach out to the cops to have them escort us out the motel in a safely manner. But the cops never showed up of course it was New Year’s Eve. The front desk attendant end up showing up later and we decided to get a refund back it was unpleasant. Cigarette hole inside the comforter, the vent was off the ceiling in the restroom, a cloth towel was hung on the shower curtain/rod used, and red stain on the side table. It may be cheaper to stay for a Motel 6 but this one was the worst one I ever stay please do not book this place!!!
My stay at the Drury Inn in Greenville
by Nicole2687$ on 2021/01/10 08:05
First off,I love the location specially if you don’t feel like driving long distances for the most convenient thing’s! It’s great restaurants near by, you have Walmart down the street. I had a king suite room! I love love the amount of space of the room! The room had a hallway from the front door to the bedroom it self. The bathroom,I kid you not you could have a party in the bathroom if you wanted too! You didn’t feel so closed in, in the bathroom you had more then enough room! The shower was bomb,It was a walk-in shower which I love! I love the location of my room, I loved being in the corner. Everyone was friendly, and very homey. Even with this pandemic going on, they was well organized. You didn’t hear no loud noise while trying to relax and sleep. The tv was very decent, had good channels. I was dere for four nights,I can’t wait to go back!
Abosolutely fabulous!!!!!
by zeeSoto on 2018/08/11 19:06
We loved it. It was more than what we expected. The 2nd floor jumper/ trampoline was a extra for the kids. They wanted to sleep on it. The kitchen had everything we needed. The rooms were spacious and great!!! Bathrooms were nice. Plenty of towels. Plenty!!! Everything was roomy for two of us families. Access was easy and they were ready for us. The top pool was amazing!! It was so beautiful up there. It had a bathroom and even a grill!!! The architecture and design of the building and every detail was so impressive. It was close to circle k, gas, food and a police station. We felt safe and at home. I really would love to own one of these units. This will be our spot going forward whenever we visit Tulum. We have always loved Tulum and all it’s restaurants, shops and activities. It’s the place to be!!! Thank you so much to All the staff!!! We’ll miss you!!!
Le voyage splendide!
by Marlin-Pierre on 2017/11/21 19:24
My fiancée and I flew away and was booked in Montréal for a one week get away. There were many amazing places to dine coming from the gem of hospitality in the South - Charleston, SC. There were so many great and diverse ethnicities to dine. We stayed above a grocery store on Sainte-Catherine Street that had all of the amenities one could ask. We ate at ‘Cacou 70’ Rue Sainte-Catherine where we stayed for breakfast, Mediterranean Tabouli at a grocery store for lunch and Israeli, Latin, Greek, Asian and of course, French food for dinner. We were two foodies in a nirvana metropolis. We found ourselves eating at Cacao 70 several times due to their many options. We never ate the same options twice, as we sampled bites from each other’s order. We also went on a hot air balloon and hit the spa ‘Sibéria’, and bought many postcards and trinkets to seal our memory. I proposed to my fiancée while in Québec and look forward to future travels with her. Viva Montréal!
Reasonable for a last minute booking
by Tina Pastore on 2018/03/19 12:14
The B&B is located in a nice historic area. It is a bit too far from the station, especially because we could not find any taxi service in the city. There is no reception at the building and we didn’t receive the email by the time we got there, which was a bit confusing. But we managed to speak to the person in charge. The building looks nice and historic. The bedroom was a bit expensive for the type of furniture they have there. The bedroom furniture looks cheap and old. The bathroom was nice, but the shower box was poorly installed and didn’t work properly. They offered a breakfast, which was included in the price. But the breakfast was too basic and we had to order some sides to complement our meal. However, we were charged twice for the basic breakfast and the service was pretty disappointing. We did book our stay without researching at the very last minute. The B&B was a recommendation by a friend. But we expected a little more for the price we paid for the suite.
Memorable Stay
by Professor Pickle on 2017/12/25 13:15
I spent 4 nights at the Rocabella Santorini Resort. Simply stated, it was an excellent experience. Upon arriving at the hotel, I was presented with a welcome drink and informed that I was upgraded to a nicer suite. The room was perfect, large, and had all the amenities that I could ask for. My room faced the Caldera, which made for beautiful views. The highlight of my trip was twofold. First, the restaurant served very tasty food and the service was beyond excellent. Second, the waiter at the restaurant, Vlad, made my stay most memorable. In the 5 days that I stayed at the Rocabella, I developed a friendship with Vlad. During his time off, he showed me around the island and knowing my love for hiking, hiked with me to the town of Oia introducing me to some of his friends. As I was traveling alone, having Vlad there made my trip most enjoyable. Thank you Vlad and thank you Rocabella! I will be back with my wife.
Broadway 3BR Apartment
by ballard1955 on 2019/09/07 03:49
Oh my goodness! Where do I begin? We arrived around 6:30 pm, after a 10 minute drive from Boston Logan Airport to the charming area of Revere. The entry details sent to us by the hosts were perfect! Upon entering the building, we knew that we were in a special apartment. The apartment is exceptionally beautiful. Everything has been renovated to the highest caliber. The beds are all three like sleeping on clouds. Although, we were here only one night, prior to a flight to Newfoundland, we could have all spent a week. The restaurants in the area are great & so reasonably priced. We ate at Di’Parma, 2 blocks away. Fantastic fresh swordfish & risotto. Great house bottles of vino for $17 USD. Whenever I am back in Boston, this is where I will stay. I would give this 100 stars if possible. Thank you Erik & Linda for allowing us to stay in your beautiful apartment. 😃🥰
Bad service and charges for cancellation that weren’t even booked within 24 hours
by dwazmin on 2021/04/08 04:21
First off me and my husband were told that we could use the military discount on the app but when it came to it nothing showed up to put in the military discount information so they lied about that and we were left with an over bearing price that was more than the original price the hotel website even offered then when we tried to cancel the reservation we assumed we wouldn’t be charged because it was barely even 10 minutes after booking even though they have a 24 hour policy on bookings, which we tried to get the charges waived there was difficulty to get into contact with the customer service manager because there needed to be a “third party” to speak to us on the app but they were saying that there was nothing that they could which already goes against their policy. So we ended up having to keep the reservation since we’re tight on budgets, terrible service and terrible app, don’t recommend if you’re on a budget!!!
Mr.
by Rick Weic on 2018/04/26 17:30
The staff is so helpful and understanding. I had read all the reviews about the king size handicapped room on the 2nd floor next to the elevator. That is the room we have. For us, it’s not too loud, but we are here in late April. I do wish like others have said that it had a view of anything other than a wall. But it is what it is. I’m much more into the comfort of the room. Our room is clean, although, they do skimp on the toilet paper. I shall have to request more. We don’t use the amenities that the hotel offers. We don’t swim or go to a gym. We also don’t have have young children of any age. We have come to Reno to watch grass and trees grow somewhere. Anything other we say would be unfair because we have just spent our 1st night here. I don’t expect anything to happen negatively here that can’t be fixed.
Super simple to use, but one suggestion for app devs
by eramsay10 on 2019/03/07 19:34
Downloaded for US cross country road trip. Used everyday so far, now going on day 7. Very easy to search, read reviews by category, apply filters for specific needs (pet friendly, free cancellation, etc) and book. Saves billing info for easy reservations across pretty much all hotel/motel chains. Super simple to use. One suggestion, if Bookings had its own rewards program, it would likely gain more market share as many of the chains have their own rewards programs that incentivize using their app instead. For budget travelers like me, Bookings is easier to use in finding the cheapest deals across chains, so having an umbrella “rewards” or points system through Bookings that could apply to all stays regardless of the hotel chain would be awesome.
Read before you book! Your trip depends on it!!!
by Davids8126 on 2018/03/13 16:19
You get what you pay for... the first room I had because I did ask for a new room had a cracked and pealing ceiling, dark, and the furniture was so old and rocky, like a table that needed adjustments, the phone had some sort of interference that projected a high pitched screeching noise and rocky. That room needed a complete make over. So I get my new room in the “new” tower... the carpets getting there needed to be stretched like a low budget carpet company put them in. As you get off the elevator to the 22nd floor it smelled like sewage every day I was there which is gross. By the way so does the pool area that was half open. The bathroom in this new room is missing finishing touches the alarm clock is out of the 90s and the phone didn’t work in this room either. I won’t ever go back unless I go a nice free room to change my thinking... Which is why the saying “you get what you pay for” is true in this case. I would have rather payed the extra $200 and stayed in the Aria like I did last time and been a lot happier.
Three stars
by Curly Grrl on 2019/07/09 21:28
When I initially got the app (about 6 years ago) I was very pleased with the recommendations and found that the reviews and ratings were quite accurate. I was also happy with how easy the app was to use. Notice I said WAS. Now, not so much. For some reason, I am unable to do a general city search; it wants to only search for what is closest to me. Most importantly, many user reviews of properties state peoples personal experiences and not specific to the amenities, facilities, staff and services. And I suspect someone has been editing out the negative comments. We stayed at a property three years ago with a high star rating and glowing reviews, but when we got there, it was a run down motel 50 yards from a freeway. They required a $200 deposit - even with a credit card, worn out carpeting, an AC unit that had to be beaten before it would cough out coolish air, if it blew any air at all, no hot water and spotty wi-fi. I have been reading reviews online and comparing those to reviews on Booking and they are not even close: 2 weeks ago people have began complaining about bedbugs and roaches at one property, while no mention of such nastiness is made on Booking where the reviews are still all positive. I will try the update and see if that fixes the functionality of the app and continue researching online reviews/ratings.
LOVED IT
by Cupahtea&Nesquick on 2018/06/16 03:41
I must say my Husband and I checked in for 2 nights we watched the fireworks Father’s Day weekend it was beautiful I will be back I would never check in the Days inn again with there nasty slippery floors I like carpet the microwave wouldn’t even reach the socket at the days inn plus they tried to film flam us and said the towels was missing who on earth would steal dirty towels the supervisor fired the guy who lied and gave us our $100 deposit back I called the police got a report I was hurt to the pit of my stomach you don’t lie on me and my Husband we have plenty of money to travel with and if I was a thief why would I take dirty towels and not the iron or the blow dryer pillows and ironing board they was looking for an excuse to keep our deposit and it didn’t WORK I’m fine Hear at the Super 8 its way much COMFORTABLE BLESS THE OWNER WHO RENOVATED THIS HOTEL YOU'VE DONE AN AMAZING JOB MR&MRS JOHNSON
Love it ! Highly recommend
by tiantiangao on 2018/09/05 13:30
It was lovely to live there ! We arrived a little bit late , but the boss was so nice , even it’s late, he introduced us where the swimming pool and the kitchen and where we could have breakfast! He’s so nice ! And after we slept, we reminded that we need to get up early next morning so we can leave for the Xcaret Park early, but we have no idea where to take the bus and everything, so we have to wake him up , he’s so patient and helpful , and even helped us search for the bus routines so we could know when we can catch the latest bus back home ! Totally nice experience stay with them ! And the other day , his wife is also sooo nice ,cook us the breakfast and call the taxi for us . Highly recommend stay with them if you need to stay in Cancun! Lovely place and friendly host!
Modern and quiet
by Suzan t on 2018/01/08 07:39
We spent a week here and mostly just to rest it was quiet even know they're doing construction across the street and the room was nice and dark for sleeping on the air conditioning worked extremely well maybe too well. Staff is very accommodating and kind- You're within a five minute walk of the Times Square mall which is a great place to go for food on the lower level. also if you want to cross over where the monorail is a few blocks up there's a night Street market with tons of food and also the fancier Fahrenheit 88 mall and promenade. Personally I like the hotel but the street that it was on was off the beaten path and it could be a little scary for women traveling alone I would not recommend it. However I was always with my husband and never felt unsafe at any time. they have some fun theme rooms like the Beatles room in Marilyn Monroe room or the Elvis Presley room we actually stayed in the Beatles room for the first night and it was adorable. Breakfast was included but I'm not much of a breakfast person so I only saw one time and it was limited. Our favorite place was as you approach the Fahrenheit 88 mall there are some Japanese and Chinese letterings we found it on the last night and it's a massive food court with everything from Japan or Hong Kong. He was a nice stay and the price was right.
Nice place but needs some updating
by Bob & Becki on 2020/02/22 08:17
The customer service is the best. They treat you like royalty. That being said, the place needs some updating. They tile in the shower is cute but shower curtain didn’t go with th decor. The floors are sold and need to be replaced. The furniture in the room and lobby is very dirty and outdated. The pictures that are on the website are not true to the hotel. Hated the art work in our room. It looked like graffiti so we took it down during our stay and it made the room more acceptable. It was very noisy. We had a balcony and you can hear the rain and people taking and the wind. The halls were noisy and you can hear everything so not a lot of privacy. No elevator with so you have to walk those stairs! But absolutely loved the rooftop. Had a small pool and lounge chairs that we took advantage while there because beach is hard to get to in Old San Juan.
Perfect for what we wanted!
by magnetos mom on 2020/07/08 15:44
There’s two rooms with a pull out couch and a full kitchen. Pots, and pans. Silverware etc. nice big king bed. Comfortable newer mattress. Nice bedding. I personally watched as the maid brought fresh comforters to the downstairs unit, so it’s all fresh. Everything works. A couple minutes walk to the beach. If you want beachfront you may want to contact to be sure. Everything is nice and quiet, and clean. Since Covid-19 you need to have a mash on in stores, and some restaurants you have to wear one to the table. Don’t let this scare you off! Avon cottages offers a nice place at an affordable price. The beach is amazing down here!! Definitely two thumbs up!! If I had an extra arm the thumb would be up! Definitely coming back here!! Next time I want beachfront though I have a bad back, and can’t walk far.
편안하고 즐거운밤을보냈습니다~
by 정유란 玉兰 on 2019/04/09 12:25
처음으로 숙소 평가 써 봅니다. 숙소가 난징토루 B코스의 종착점 타샤에 있어서 가서 하루숙박하기에 좋습니다. 그리고 숙소 사장님과 사모님이 정말친절하세요. 도착하는날 사장님이 픽업해주시고 뒤에있는 사원안내도 해주셨어요. 그리고 사모님이 요리도 잘하시는데 초대해주셔서 저녁도 잘먹고 숙소가 깨끗하고 아늑해서 편안한 밤을 보냈습니다. 죽순요리가 난징에 특색요리중 하나인데 숙소에서 직접 말린 죽순도 구매할수있습니다. 향이좋고맛도좋아요. 숙소에 하루 묶은것이 아쉬울 정도였고 숙소에 묶기 전에서 후에도 질문에 친절하게 대답해주셔서 고맙습니다. The accommodation is well located at Taxia village, which is the destination of Tulou Course B. First of all, the owener of the place and his wife were really kind and willing to help me. They did not just pick me up from Taxia bus stop from the course, but also guided me around with a kind explanation. The madam cooks well and treated me dinner! The place is calm and homey, besides clean! If you have any problem, the owner will happily help you! Also, dried bamboo shoots that dried by the owner, (which is a local dish), is sold at the accommodation. Last but not least, thank you Mr and Mrs for your kind answers to my questions!!
Bed bugs
by Ecccckcoo on 2018/05/24 22:32
I have stayed in dozens of hotels. This is the first time I ever encounter bed bugs. It was literally on the bed crawling around. We called the front desk repeatedly to get the person working to come. They didn’t answer so we grabbed our things and told her there was a bug in our room. She asked if it was a stink bug, I said no and asked if she would come to the room. She went into the room and saw it immediately. She apologized and said she would move us. We were about to leave the room when she turned back and said let me get it before it spreads. We then went to the front desk where she was bombarded by phone calls and proceeded to say she would move us. While she was on the phone we talked to each other and decided no way. We told her we didn’t want that we wanted a refund because we have children in our home. She then asked if we wanted one of the new unused rooms. We repeated no and she said we would get a refund once we spoke to the manager the next day. It’s been five days and no call back.
Not right...
by loyal americinn on 2018/08/21 21:53
I called earlier this afternoon to make a reservation for tonight. They said they were booked full. Couple hours later, I tried on line and got a room but at a much, much higher rate. Very unfair way of doing business and a strange way to build customer loyalty. I also wanted to enter a comment about how they rent rooms (terrible). I had to enter a nickname to do it. I used my first name and initial of last name and a pop up message said that nickname was already used. I also entered both my initials and that got rejected, too. I then entered ‘Unhappy Customer’ and the same thing happened. I’m going to raise my scoring from One Star to Two Stars and keep going till it gets accepted. If this post appears online, it’s because it won’t accept lower ratings!
A travelers dream
by skinntlittlemama on 2018/01/21 19:35
I travel A LOT for both business and pleasure. This is MY FAVORITE app for booking hotels. It's always the cheapest. The rates always go down. It's easy to make special requests. You can sync it to multiple devices or send and share a booking with other people. You can add booking details to your iPhone Passbook or to your Photo album. It has a pay later option. The customer service is wonderful. They will send you maps and things to do in the area etc. everything about it is perfect. Recently because I book so often with them they upgraded me to the genius account which means I get up to 30% off a lot of hotels. I had a hotel booked in nYc for $1340----they upgraded me and reduced my price to $901! Hello thank you! Use this app!
Not what I expected!!
by Talya4u on 2018/03/01 13:07
The room was clean and the staff was kind but that was were it ended. We booked a deluxe room with sitting area and a balcony; what we got was a small room with a double bed on a wooden pallet and no windows!!! The sitting area consisted of a small glass patio table and a metal chair, also there was no hot water. When I showed the front desk my reservation with description I was told they did not have that room available however I did not see any balconies so I’m not sure if that room even exists... this hotel was really difficult to find as well. So if you are a backpacker and looking for an upgrade from a tent this is your place!!! I would not stay there again and was charged for all 5 nights even though they did not have the room as advertised. We left after 1 night.
My Experience at Extended Stay
by Ms Bahamas on 2018/05/11 13:56
Hi my name is Michelle, I remember the very first time I chose to stay at an Extended Stay which was in Doral, oh my gosh” it was home, away from home. It has been about (6) six years now, and no matter where I go, it has been and will always be “ Extended Stay Inn. Very clean atmosphere, clean linens, white clean fresh bath towels , dishes, pots and pans, all clean, bathroom, tubs, toilet and face bowls all clean and fresh. Relaxation in the heart of stores, plaza, Resteraunt’s, banks whatever you’re needs may be, it will be met. The staffs are very courteous, friendly, just professional. I am a Manager so I definitely know. If you’re wondering where to stay and you have traveling plans, please don’t hesitate you be the judge choose Extended Stay, you’ll see what I mean.
Better communication with the hotels/motels
by nancymerisa on 2020/03/04 05:07
Booked online but decided to pay at the hotel but I put my information/ CC info to reserve my spot only to show up and THEY GAVE MY ROOM AWAY. Because of some technicality even though I had called in advanced to let them know we were running late. This is something they could work on is the communication so people aren’t left stranded with nowhere to sleep! Next night I booked online but this time I payed online to make sure We had a place to sleep after a long day of driving. I call the hotel to confirm and they said I had to pay in the establishment, but I told them I had already payed ? So I ended calling customer service and they helped me thru the process! Only reason for 4 stars is because of the customer service representatives!!! You guys are awesome
I Love the Hyatt but...
by Docsfox on 2018/03/26 06:27
I was happy with most of the staff with an exception of a few unfriendlies. I like the fact that they want to be at your service but the mandatory bellhop (requiring a tip) can be annoying. I love to be served but I was running out of tip money. Also, having to call for items we forgot and then those items not coming was aggravating. I loved the fact that they offered full sized water bottles but was disappointed that we sent my daughter’s friend to grab some and they would only give her one. We all had to be present? Silly. The Hyatt is my favorite hotel, always comfy, friendly service and clean, staff attentive. I would stay here again. I only mentioned a few things that fell short because I assume you want my honesty.
Muscat Hills Resorts
by GumpDrvr on 2018/02/09 11:23
Day 1: Upon arrival we were not even welcomed at the gate. Security was very rude even though we arrived in an airport taxi. There was not even a hotel buggy to take us to our quarters. Dinner that evening was great we had a wonderful hostess from Myanmar and in my opinion absolutely professional beyond measure. Day 2 : The beaches and the breakfast were wonderful. The views were simply and breathtaking. Dinner that nights was one of the worst experiences I have ever had. The hostesses were very pushy in trying to get us to place our order. Then after that didn’t work they ignored us until we had to signal them to come over. The kicker out of the whole night was their manager Ricardo. Me and my wife watched him greet every other table and guest that night twice while only glancing at us. I guess we had to either be Arab or Caucasian for him to even greet us in his Resturant. Horrible experience never would I recommend this resort to anyone.
411 a 62 st
by covidcorona20 on 2020/06/03 21:05
Overall appearance of the room was clean and quiet. The street is a little busy but is expected this time of the year. The queen size bed is very uncomfortable.. with multiple areas that have dips with springs poking you making it impossible to get a good nights rest. It is not a ocean view room - which was one of the things we were looking forward to was the fact that it said ocean view. The walk to the beach is pretty far and wouldn’t recommend it when it’s hot out. Beware when it rains because of landing water and there really isn’t a place for your pet to go to the bathroom. Be sure to bring trash bags, dish detergent and a extra fan because the AC unit is not equipped to cool the space when temps are above 80. The bathroom door must be left opened or your literally sweat to death just washing your hands due to the heat that comes in through the sky light.
Gusde House
by Makebetterapps on 2018/04/02 18:10
The price was right for me to stay next door to my friends and the staff was excellent. If you’re use to luxury I’d stay somewhere else; the bright photos on the website look new, comfortable, a magical. This place is dark n dingy at best. Very misleading photos but fine for what I needed I suppose. I booked 10 nights for under $350 USD I only slept there about four or five total nights so I sorta didn’t get to use all the benefits of free breakfast and sort of wasted money; that’s my fault not theirs but I’d have booked somewhere even cheaper had I known the downfalls of this place. Very friendly and trust worthy staff. I never locked a thing and was barely ever there to watch over my stuff. Sometimes it’s hard to find anyone depending on the hour but I would still suggest staying here for the price tag just don’t expect the Lap of luxury that the website promotes.
Less than expected
by Solo Vagabond on 2017/09/28 13:15
Location proximity to Oktoberfest was only good thing. Well the check-in staff were friendly enough. The place was dark and grungy with several lights out. My first room was okay, but missing furniture. There were not adequate outlets either. I had to change rooms for my two night stay. This made me quite upset, as I was traveling for business and it meant leaving everything in luggage storage all the time. The luggage storage did not seem secure as it was in in an outside building and not monitored. It was also a ransacked mess. The breakfast, that I thought was included, was not. It was an okay assortment, but the breads did not seem fresh. My second room was worse than the first. But at least it had all furniture. The bed was about the least comfortable I've been on in a while. All night long people were knocking on doors and making loud noises. Broken beer bottles in the hallway. It was just a mess.
Convenient location, very friendly staff!
by emkaef on 2018/07/26 20:41
I stayed in more luxurious hotels in London, that’s for sure, but all together it was a nice spot and the reception girl was oh so kind and helpful! The hotel location is extremely convenient to train and tube connections. Our room was located in the basement. No exciting view but we were not bothered as the room was spacious, clean, totally silent at night and it featured a very good working air-conditioning which was a true blessing during the heat weave in July 2018. We had no breakfast in the morning so I can’t rate it. The location is perfect, very close to Paddington train station and a couple of other metro stations. Hide Park is just a few min. walk and we rented a bike nearby to cycle to lovely Notting Hill. I would definitely recommend this hotel to friends who wish value for money.
If you need a few hours sleep near Incheon, this place is perfect
by showmeluv on 2018/03/03 15:01
I had a 14 hour connection at ICN and did not want to stay at a capsule room in the airport transit hotels or pay hundreds of dollars at the Grand Hyatt for such a short stay. I just wanted to get a breath of fresh air and a good night’s sleep. This place was just perfect. It’s a quick taxi ride from the airport, located just a few minutes away in a nice suburban neighborhood. The hotel itself is no-frills, what more do you need for an airport layover? Basic but quite comfy. The staff were incredibly friendly and helpful. There is a fantastic local Korean restaurant next door, as well as convenience stores, coffee shops, etc. I left at 5 am and a taxi was waiting right outside. Just perfect. Thank you, Hotel Hu!
Amazing location. Too many details not taken care of.
by Moneyyyyyyyy☺️☺️☺️☺️ on 2018/03/25 13:51
Great location. We arrived at midnight for our night stay. Made it to the room. Took a bath and started getting ready to sleep. No lock on the main door , nor security tool to prevent others to come in. Wifi did not work. Not available. No TV. It was making a horrible clicking sound all night long. Although the linen appeared to be clean there was a stench of water damage/dust accumulation. No literature on the previously mentioned equipment tot working. Twice we had people come in the room uninvited and had no way of keeping them out. We decided to lean a chair against the main lock for security. Other than than apartment was good sized, amazing views, great location. Right next ro the beach, restaurants etc. We were out of there before 9am, the most expensive one night sleep ever!! Will not return.
Amazing Experience!!
by orteam305 on 2020/08/15 17:51
Very great hotel staff!! From the moment we arrived. We arrived around 1pm and they let us check in our room early. As soon as we checked in they gave us our room card and we were off to the room. The rooms are very decent, they don’t look outdated. They look very nice and modern form the bathroom and sink mirrors. The beds are comfy. They have microwave, fridge and coffee in the rooms. They also have an ice machine in the building. They do provide free continental breakfast, very good breakfast. Bagel, cheese, sausage, yogurts, milk, coffee, nutrigrain bars etc. very great hotel. The pool is beautiful and large. Gym, pool bar, snacks. Concierge Rebecca super amazing. She has all the information you need. Some many things too do!! She reserved us a dinner cruise, scooter, jetski, parasailing, kayaking, paddle boarding etc. she has all the package deals!! With drinks and food included. It was my anniversary and this place exceeded our expectations. Rebecca provided excellent service as well as the front desk ladies. Everything is so close to this hotel!! Highly recommend!! If your looking for package water sports activities this the place!! They also provide free shuttle service to downtown, thats were all the activities will be at!
Removed features make the app worse
by Jmcc625 on 2019/07/26 15:41
Booking used to be my go-to app whenever I was planning holidays. USED TO BE. Not anymore. They have changed former excellent features, and this has made the app worse. Two examples: (1) “Draw map” - I loved this function because it allowed me to draw a map and see only hotels inside my map. They removed this feature. Now every time I look for hotels I need to go through irrelevant results because their other location features are not accurate. (2) Filter by price - in the past you had a sliding bar and you were able to select your price range (from X to Y). Now you can’t. Instead, the app gives you predetermined ranges that in many cases are completely irrelevant for you. You end up with a lot of crap results that you don’t care about because they are either below or above your price range. Booking just keeps getting worse!
Do not recommend
by haichfoao hejauy ianzvcidjsb on 2019/07/24 20:51
This is a horrible app. I downloaded to book a trip and when I paid, it said the payment didn’t go through and I needed to put in a second card number, which I did to get the booking. However, after contacting my bank and the hotel I found out that the first payment had already went through. Had to call three times to get the second card removed. During the ordeal, I realized that less than 24 hours after I made my booking the price of the room went down $50 dollars. They said they price match, so I sent an email and attached the two prices, but they wouldn’t refund me until after my stay. After my stay, I had to email the invoice and booking # TWICE to get the refund which isn’t even added back to the charged card but added to the wallet on the app. Would have been cheaper and less of a head ache to book directly through the hotel. Pointless and a waste of time
Terrible app coupled with terrible customer service.
by Wtbib on 2019/03/02 22:43
Me and my friends wanted to go to California for spring break so I booked a $250 room with booking. Turns out when I had chosen the date it had not saved after I had exited the in app calendar, instead it had booked me for that day instead of the date I wanted. I called the customer service and all the lady would tell me was that it wasn’t their fault because they were following the hotel policy. It wasn’t the hotel that was at fault, it was booking. They refused to give me a refund or book me for another date. Realizing i might be the one at fault, I went through the process again to make sure that I had done everything correctly. I entered the date I wanted again and exited the calendar and it went back to that day instead of the weekend I wanted. I have now lost $250 to company that will not take responsibility for their mistake. I will refuse to use this service ever again.
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