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App name
ParkMobile - Find Parking
Description
With over 20 million users, ParkMobile is a smarter way to park. Easily pay for street, lot, or garage parking right from your mobile device. You can also reserve parking ahead of time near garages and stadiums across the country. ParkMobile is available in over 350 cities including New York, San Francisco, Washington, DC, Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Pittsburgh and Philadelphia. Why Use ParkMobile? • Skip the meter and easily pay for parking right on your mobile device • Extend your parking time remotely from the app • Get alerts so you know when your parking session is going to expire • Reserve parking spots in garages ahead of time to save up to 50% off drive-up rates • Find areas of the city where there is available parking and avoid areas where there’s no parking • Available in more than 3,000 locations coast-to-coast including stadiums, airports, universities and more. How It Works: • Streets, Lots, and Garages: Enter the zone number on the posted signs in your area. Select the amount of time you want to park, and start your session. Extend time in the app if you are running late. • Parking Reservations: Search for where you want to park and select the specific parking facility. Choose the date/time and complete your reservation. Follow the instructions in your confirmation to redeem at the parking facility. App Features: • Customizable notifications delivered via email, text and/or app • Save your favorite parking locations for next time • Store up to five cars in your account • “Find my car” feature directs you back to the location where you parked • Turn-by-turn directions to the parking garage where you reserved your spot • Multiple payment methods available including ApplePay, PayPal, VisaCheckout, MasterPass, ChasePay and most major credit cards • Parking Availability feature shows streets with open parking spots in your area Looking for Help? At ParkMobile, we’re serious about customer service. We process over 250,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is available 24/7/365. If you need help, here’s how to get in touch with us: Web: https://parkmobile.io Online Help Center: https://support.parkmobile.io Video Tutorials: https://www.youtube.com/playlist?list=PLkFsfUAHrnUc5jOm9XtjOmmJQt4YTTCyA Twitter: https://twitter.com/ParkMobile Facebook: https://www.facebook.com/ParkMobile Thanks for downloading the parkmobile app and discovering a smarter way to park.
Stupid interface choices
by Parkmobile-is-disappointng on 2021/06/20 19:08
When you think your password is reset, it isn’t. It’s not obvious that you have to keep clicking because the clickable word is the same typeface and color as non-clickable nearby text. Stupid app cost me a parking ticket
Crappy App
by Smchzzz on 2021/06/20 18:34
I have used the app before and paid for a specific parking space and loved it, today i did the same and sent me to a specific zone area, it took my payment right away yet there were no available parking spots.. I drove around multiple times and my time just kept running... no where in the app does it ask if u found a spot or not, i was under the impression once u paid your spot is reserved.. i paid only to find out it was a waste of money and time and yet so frustrating since it was the weekend and the perdon i chatted with was of no help.
Terrible customer service
by JodiOlson on 2021/06/20 18:10
I booked and paid for a spot in a garage that turns out to have closed down. I’ve reached out to request a refund three times with no response. Won’t use this again.
Tricky
by Raduteo on 2021/06/20 17:47
36$ posted Charged 44 Scammers
Poor UX
by Stuart Olivera on 2021/06/20 16:14
Doesn’t support Login with Apple. Doesn’t support Apple Pay. Requires a license plate number. Asked me to enter my card details manually (camera scan didn’t work) only to find out Amex wasn’t accepted. This is a parking meter app. This is atrocious. Nothing needs to be this complicated - no login, no email address, no license plate. Let me pay for my spot in two clicks and leave.
No option to set start time
by Jeffreyrush on 2021/06/19 20:13
I wish it would give you a start time option. I arrive at 6 am for a three hour paddle but have to pay for a period that payment is not required (6-8am) oh well
Don’t use to pay
by A.Finky on 2021/06/19 19:44
I downloaded the app to find parking in the city. My mistake was paying with the app. The code would not scan and kept reading “invalid” so I paid at the garage. Then staff didn’t want to refund me at first and made me show proof we paid another way to get my money back.
Easy
by Reel Creek on 2021/06/19 16:37
The app works perfect every time!
Glitch in app
by Broken Time Option on 2021/06/19 15:11
Wouldn’t allow you to choose the duration of your parking. Automatically sets It to the Max parking time.
Numbers not matching with parking spaces
by Antepli-TR on 2021/06/19 01:21
I don’t like this app
Card Selection
by 🐝 🍯 on 2021/06/18 23:58
Could not use my American Express card.
Worst onboarding experience ever
by BananaGrams16 on 2021/06/18 23:55
I’d rather get a ticket
Suspended my account for no reason
by s4826 on 2021/06/18 22:36
Signed up for pro membership but they suspended my account while continuing to charge me
Greedy
by loveSWF on 2021/06/18 19:39
I hate this app. So greedy!! Instead of giving you the option to extend for several minutes, the least amount of time you can extend your parking is 1 hour, so you end up getting way overcharged for less time than you are actually parked. Greedy greedy greedy.
WORST APP EVER
by uptown40 on 2021/06/18 19:05
This app makes you input info amillion times and each time you have to start all over. It forces you to use a password you will NEVER remember so the next time you use it — you h e to go through the same steps all over again. It takes too long !
Cool app…..sucky parking
by Thirtys3v3n on 2021/06/18 18:04
Parking in the DMV area leaves A LOT to be desired!
Hi i
by DC Native69 on 2021/06/18 17:45
I IIIit k
Helpful
by angjohn1738 on 2021/06/18 15:03
Accepts PayPal- very handy in a rush when I just got a new card number
Scam
by 24paige on 2021/06/18 14:53
Took my money on the app but it didn’t work had to put my card in any way.
Works for me
by Francis MW on 2021/06/18 00:27
And simple to access & use
Password Leaked
by Slotsister on 2021/06/18 00:00
Password was stolen from websites
Parking in Bellmar
by HhhhhhhMAC on 2021/06/17 23:26
This was cool! Simple and convenient!
Quick and painless
by dirty stasch on 2021/06/17 20:55
Wonderful way to park…
Bogus app, scam, or municipal scheme?
by TriaDguy on 2021/06/17 18:42
Payment through ParkMobile goes through, is recorded and is available in your “history”…. Yet you still get a ticket for not paying and the city does not recognize the payment through this app. ParkMobile responded to me: “ ParkMobile is not integrated with the meters in your area, so your ParkMobile payment will never be reflected there.” So-Let me ask you— WHY do they have their name and links on the meters??? WHY do they take the payments for parking? Why does the city have all their parking meters converted to ParkMobile meters, while not accepting this form if payment? Bogus app ? Scam? Municipal funding scheme? Actually seems to be all three of these.
User unfriendly
by Jjczzxc on 2021/06/17 18:33
Just spent 30 minutes negotiating passwords clunky user interface etc. argh
Did not notify the data breach
by Снег_2011 on 2021/06/17 17:26
They got customers’ passwords stolen in March, and did not even send a notification email! So, they just don't care about users information Great job
Excellent
by ecybdujjbvfyujbbb14567 on 2021/06/17 15:53
Very easy and convenient
Just A Quick Parking Errand
by Bri Northern VA on 2021/06/17 15:19
I like be this app. I almost forgot it was available until I saw the app info on the meter itself. Good job.
Data breach
by Dogluvr72 on 2021/06/17 14:36
Invest in security for your users. Fire your CTO.
Wrong Parking location
by BC509 on 2021/06/16 20:09
This app is great to pay for your meter but when I clicked on the find my car section, it literally took me the opposite location from where I was parked. I don’t know why this happened if I put the location number in order to pay for the meter.
Dark Web Alert!
by J. Peeved on 2021/06/16 18:36
Although they came clean about a 3rd party software breach, it’s sadly useless to me. Will they be investing in better software, or will I choose alternate parking and delete my account? The two stars is because it’s a useful app, frankly… a mandatory app in some cases. The three stars against are for leaving me vulnerable to an unnamed software company, because I had to choose metered parking in an area exclusive to them. Parking in cities shouldn’t be a cyber-privacy risk and as we evolve that way, I hope there will be competitive companies with better security. Furthermore, I’d rather pay for an app then risk the sale or vulnerability of my personal information. To new users, be mindful to set your privacy settings immediately when adding the app and make sure you’ve chosen correctly. In fact, keep vigilant to make sure the setting is still as you’ve chosen. I delete parking app’s when no longer needed, which erases the data.
Avoid park mobile if possible
by wishingITworked on 2021/06/16 17:30
I used this app for the first time several weeks ago. Today I got a message from Identity Guard indicating my park mobile user account has been compromised. Since park mobile does not let you cancel your account online, you must contact support to get this deleted. They also don’t let you delete your vehicle, so at lease one car & license plate must be defined in your account.
What’s going on
by SAR-New Haven on 2021/06/16 17:22
This crazy city seems to be replacing this system with a ticket system. Why don’t they integrate the two systems if the want to dump the parking meters?
Dark web
by hukalua on 2021/06/16 16:06
I like this service but I just got a warning from identity guard that the site was breached! so watch those passwords.
Excellent Value for Parking Service
by oliverfelixrojas on 2021/06/16 13:31
ParkMobile app is always up and running to facilitate parking needs.
Change credit cards
by tpshark on 2021/06/16 12:41
No way to edit or add a credit card, I’m seeing only pay pal or Apple Pay, I have an old CC on file, no way to remove and add? Makes no sense!
Data was compromised.
by iTunesdw on 2021/06/16 02:03
My data was compromised. The company’s sole response was “We value your privacy.”
Currency issues
by euroblueboy on 2021/06/15 21:32
didn't work for me, my apple account was created in Europe and this app is charging me in € with no option to change the currency so my bank will charge me a currency exchange fee. I ended paying with the credit card and using the timer in my phone, is was even cheaper.
Love it
by iPhone Cinco owner ;) on 2021/06/15 20:52
So much better than paying at a meter
Best.
by lirifusa on 2021/06/15 19:34
Easy to park best
So clutch
by 8iship75 on 2021/06/15 18:39
Takes away the hassle. So convenient. Don't have to worry about the meter running out because you can just add more time via your phone. So simple yet so genius.
Money Scam
by AyyyeeVery on 2021/06/15 18:22
I paid to park at a meter since there was no parking at the building I am working in. I paid over $10 for all day and I walked out to find I still got a parking ticket. Don’t use this app. It’s a scam for money and the police don’t check it.
App Could be easier
by reviewblock on 2021/06/15 17:54
Keeps forcing me to set new password. Too many options I don't want popping up and distracting me. Often not clear where to tap next.
So much fun!
by Spray wash on 2021/06/15 14:11
I so enjoy taking five minutes to scroll and click and enter information versus the old way of Two seconds that it took to slap a quarter in the slot and turn the dial
Scam app with tow companies
by Smirk face on 2021/06/15 11:22
It tricks you and very difficult to enter plate number. Makes it so easy for your car to get towed even if you pay.
Your personal information are compromised with this all
by Bon-age on 2021/06/14 23:38
After using this app, I got a message from my credit report informing me that my data was breached including my credit card details and my password. Way to go Parkmobile! Looking for easy ways to collect money without protecting your customers data!
Park Mobile Leaked My Info
by User18364759 on 2021/06/14 23:01
A security service I use determined that the Park Mobile application leaked my personal information including email and password.
Very poor quality
by pertw on 2021/06/14 20:25
You have no idea how many issues you have with this service, app and survey
Idk who’s to blame.
by d.stoney on 2021/06/14 15:03
You’ll put all the info in correctly and they still give you a parking ticket. If it was one time okay, but it’s been time and time again. Over and over. So I’m not really sure what Im using the app for. -St.Petersburg FL.
They had a recent data leak!
by Maybe 2.5 on 2021/06/14 15:03
Careful with these guys. They got hacked and never said anything. I got notified from one of my finance apps. If they get sued, I’ll join that class action for sure.
Fast and easy
by Db#@JLJ on 2021/06/14 13:55
Fast and easy
Extensión
by ja.@ on 2021/06/14 12:29
No te deja aumentar el tiempo de parqueo, por lo demás todo bien
Very nice
by ora42 on 2021/06/14 10:33
Very helpful and friendly app
Made me pay money
by benthelegend27oof on 2021/06/14 00:47
What the heck
Excelente
by 18 Tarzán on 2021/06/14 00:33
Muy bien
Got double charged. Support was unhelpful
by brent23 on 2021/06/13 21:31
Charged for wrong license plate. Support was unhelpful in resolving issue.
Very convenient!
by Pete A 77964 on 2021/06/13 21:15
Easy to use app. Easy to pay. Searching is a breeze.
Confusing
by mr_querty on 2021/06/13 20:22
Confusing to use and login.
Not easy to use
by emptythoughtsstfu on 2021/06/13 18:54
Why do I have to log into the app every time?!
Never going back to quarters
by stars in ice on 2021/06/13 16:45
Easy and has every feature it needs. Convenient too. No running back to feed the meter.
Too expensive
by R.DaneelOlivaw on 2021/06/13 15:57
25% over regular parking costs
Missing the minutes is an issues many times
by Dft7819a on 2021/06/13 15:52
It is expensive using this app for almost most locations.
Not worth doing things ahead of time.
by awdxfthbjuik on 2021/06/13 13:05
We came to the beach before 9 am, when parking is officially being charged for. I was wondering if I payed ahead of time, say 8:15 am, my money would be applied starting at 9 am, but NO, it started counting as soon as I put it in. So be alert as to when your money is worth using. Just don’t be late!
Don’t Used
by Wilton Manors Resident on 2021/06/13 03:32
This app has been hacked twice now and all of those of us forced to use it in our cities how have our information on the black web. Change your passwords, emails, credit cards, etc. This app company failed to secure our information. Again, all of your privacy info was exposed and they failed to tell anyone. Use at your own risk.
Good
by J&G2823 on 2021/06/12 23:23
Good and connivenced app
Horrible user experience
by ferchinpinguin on 2021/06/12 21:58
It took me 15 to set this crap up.
Easy
by road doggie yo on 2021/06/12 21:30
Down loaded the app& was good to go!!
Data breach! Be careful!
by corina contreras on 2021/06/12 21:03
I received an email that this app was hacked and my information was leaked on the dark web! Ever since the notification email I’ve been getting odd emails for job inquiries as if someone is using my info for employment purposes. I tried deleting my account or my information on the app and it literally won’t let me! It says to put in a help desk ticket which you have to call but the people answering sound shady. They wouldn’t delete my account, they told me that they would send me an email with a help desk ticket and that they would call me but I think it’s just an excuse to delay/prevent me from deleting my account. This is ridiculous!
Works! Easy to use.
by Rebajonez on 2021/06/12 18:41
What else can you ask for?
Lifelock alerted to a 26 million account breach
by Fenway02215 on 2021/06/12 17:37
I just got alerted by LifeLock that the site parkmobile.io has been reported in May 2021 to possibly have suffered a data exposure that could include 26,189,955 records I deleted my parkmobile app
Accessible to hackers
by Pete tellsthetruth on 2021/06/12 16:19
This worthless company does not protect your personal information. They released my name, email, phone number, and date of birth to hackers. Do not set up an account and do not use this app.
Log in issues
by stewjrtoo on 2021/06/12 12:58
Log in issues. Works when it works.
Cyber PERSONAL INFO BREACH THROUGH PARK MOBILE
by SandyDowntownDallas on 2021/06/12 05:10
There has been a haker retrieve my personal password and id through Park Mobile!! What are you going to do about this??
Process to sign up
by Khelmbrecht on 2021/06/12 01:06
Although it was a longer process to sign up for the app itself is wonderful. I like how you can put the time you want and the prices are amazing!!
App works!
by FL Gal 30 on 2021/06/11 20:41
Only issue I have is the time constraints. The app notifies you when time is running low, but you can’t add 5 or 10 minutes. You must pay another 30 minutes, (in some areas that’s a lot of $$). After paying for an hour, you should be able to at least “extend” your time by a few minutes.
Data breach
by GL3D1 on 2021/06/11 20:17
Got notified of a data breach, all my information and password.
Spot I paid for was completely full.
by johnnyboyblue on 2021/06/11 20:12
Thought I was getting a good deal on parking for a big event in town. Turns out it was too good to be true. I arrived at the parking spot within the time frame that I purchased to find out that it was turned into event parking. I talked with the attendant and he told me the lot was full and that I would need to ask for a refund. Had to park quite a bit away and go to the event. Call the next day to get a refund and they inform me that I need to show proof that I parked somewhere else. I paid with cash for the new spot and did not keep the receipt. I would not recommend this app. They do not stand by their product. Now it’s time to go through the credit card company and dispute the charge. Such a waste of my time.
Unacceptable customer service
by FlyingBryan24 on 2021/06/11 19:17
This app in theory is great like parkwhiz. Where the fall flat is I checked into my hotel. A 4 star hotel…. That uses this app to pay for self park. The app, even though I selected overnight, booked my spot for only 4 hours…. Not a huge deal or at least it wouldn’t be on parkwhiz. I have had this happen with parkwhiz and they just refund the first purchase and let me book the correct duration. INSTEAD. I talk with the single poorest customer service team I have ever had the privilege of speaking with in my life. I just say hey I don’t want the 4 hour parking I want overnight ( which is what I attempted to do….). Can you cancel the 4 hour which was in error and book the overnight. Their answer. Nope. Sorry no refunds after purchase! Have a good day. This app is trash. Their customer service rivals an. Off brand McDonalds. I will never use these thieves again. I’ll also purse a BBB complaint for not offering to correct the service I wanted to pay for. Instead forcing me to double pay or risk being towed.
My Email was compromised
by SpiritedSplit on 2021/06/11 18:10
Don’t get this app. IDnotify has confirmed my email was acquired by outside scammers through this app.
Free parking cost me 3.50 with the app
by PuddinPop420541 on 2021/06/11 18:06
I shouldn’t have to pay for free parking
App was hacked!
by Peaceofmind06 on 2021/06/11 14:15
Site was hacked and personal info exposed. App did not report data breach.
App doesn’t work correctly on Android
by Juanfice on 2021/06/11 13:35
I’m unable to extend parking times using the Android
Data breach
by some x on 2021/06/11 13:23
There has been a data breach that appeared in the dark web. You should inform ALL your users.
Information leaked
by Ellen Zapata on 2021/06/11 12:00
Got an email today that your site was hacked and my information leaked to the dark web. I can’t reset my password since I don’t remember the old password there is no option for forgot password.
Enjoyable!
by karL.A. on 2021/06/11 04:24
Phenomenal way to keep track of your meter time, while enjoying your day out.
This is the most user unfriendly app!!!!
by kbh60 on 2021/06/11 01:04
Pathetic app
Easy App
by omeeomai on 2021/06/11 00:59
Glad this app was easy to use and quickly able to add my vehicle!
LifeLock alert
by Bos piano on 2021/06/10 22:24
Just got a LifeLock alert about this site’s info on the dark web. Not sure if it’s secure enough to risk it.
Data breach
by JanickBijoux on 2021/06/10 22:21
App has been hacked and my data leaked on the dark web. The number of spam calls & texts I receive daily on my cell phone since early May is beyond absurd.
App Doesn’t Work
by NealCatFrance on 2021/06/10 22:13
App says the meter has time on it but the meter is flashing “EXPIRED”
Hackable so be careful guys...
by FernBeSet on 2021/06/10 22:12
I was warned about your system being hacked so Im rating 1 star to warn others to think twice before downloading your app. Because of you guys I have to change every password in all my accounts on everything from social media to financial apps. Ill be telling others by word of mouth so they wont fall into a vulnerable system. Thanks for causing an inconvenience. Be better next time I work hard for my money and little time to spend it. Just to be worrying about some park app hacking my passwords and potentially my bank info. Doesn’t matter if its not your fault, you are held responsible. Cant afford the cyber security? Then shut it down my friend. Simple Dimple.
Price change
by KopperlKid on 2021/06/10 22:04
The Manuel parking machine their (which didn’t work) would have only charged me 3$ to park my car. Using this app cost me 5.35$! Why! This is some swindling rubbish!
Easy
by amor_n on 2021/06/10 20:45
A very easy set up process
Pain points
by Nbdg on 2021/06/10 19:22
1. Implement Apple Pay 2. Allow the system’s password rules to accept the Keychain/iOS built-in password managers’s suggested passwords without further modification. They are plenty secure.
Super convenient!!
by b line headache on 2021/06/10 19:12
Especially if you have to park in Bergenline
False information
by rf419 on 2021/06/10 18:34
I’m standing at the meter and my time is NOT showing up but I paid through the app! I would’ve got a ticket had I not shown the person the app counting down time that I paid! Smh What a joke!
Love It Love It Live It
by A.MTrend on 2021/06/10 17:57
Had this app since I moved to ATL in 2010. Best & most convenient way to move in this city.
Dark web leak
by Dyingdiver on 2021/06/10 17:02
I only used this app once a couple years ago and found out from LifeLock that this app officially hacked and information has been leaked. Please be careful
Could be a little more accurate on zones
by Dc Fireman on 2021/06/10 13:49
It is a decent app and very convenient. Recently I parked in an area that was going to be closed for street sweeping in an hour. Parked for two and got a ticket. It would be nice if the zone told you it was closed for part of the time you were parking.
Tech support is horrible
by suzuki365 on 2019/07/15 16:00
So I been using this app for quite some and loved it but there tech support is the worst I ever experienced. What the problem with support is I was having a problem with payment for parking. Where I was parking was that the location wanted a minimum of $4 parking if using a credit card but there was no minimum if paid with cash. So I started a park mobile wallet with a minimum of $25. However when I went to pay for the parking it was still charging me the $4 minimum as though it was a credit card with it was not. Wallet is cash deposited into my account. This is where it gets bad. I contact chat support and explain my situation, the person says the minimum was for credit card payment which I understood and informed them that I was using wallet which is like cash and was not using a credit card. After explaining that the minimum was for credit cards and not cast they responded with “That’s great is there anything else I can help you with?” Use to love the app but my feelings have drastically changed....
Good at the basics, two annoying issues
by Decadeindc on 2019/09/19 15:34
ParkMobile seems to be the most popular app for municipal parking around me, and it works pretty well for what it is. Seems to sync well with whatever technology the authorities are using. A handful of app-specific annoyances in the last year or two: 1) there are more often than not popover ads or popover promos that appear as soon as I open the app that I must dismiss in order to input the parking zone and start parking. I imagine most people are like me and in a major hurry to input the zone number and start the clock. The ads and promos are a HUGE annoyance. I’ve cursed the app more than once standing in the rain after finding the zone number and trying to start parking. 2) I turned off app notifications for time remaining and session expired and now they will not turn back on for me. Every time I hit the radio button in the app, I’m redirected to the iPhone setting menu for the app, which doesn’t help - two different types of settings. All of those iPhone settings are correct, so I don’t know what the problem is turning notifications on in the app. I really don’t like text or email notifications, which are now my only options. 3) I had to log out and log back in to the app to see an updated parking history. The app stopped showing parking history in real time for a couple months.
Terribly unreliable - caused me a parking ticket l
by Jwillfisher on 2018/10/09 17:05
I don’t even have time to list all the things all the things that went wrong with this terrible functioning, unreliable app. I parked my car and walked off, opening to app to pay for my parking. The app then bugged out and had issue after issue. First, it would randomly sign me out and and wouldn’t let me sign back in, telling me my info was incorrect, or simply loading forever. Once it finally started realizing my info WAS correct, I tried to click on a zone and it wouldn’t load it. Then, when it finally did load it, it kept telling me I didn’t have a payment method on file, despite having used it before. When I went to add a payment method, it showed that I did indeed still have a payment method on file. I continuously opened and closed the app, again and again trying to get it to simply function properly, and every time it was a different issue, different bug. Eventually I became so frustrated with it that I went and grabbed my wallet, walked all the way back down to the parking space to pay manually, and upon arrival realized that I had received a parking ticket in the time that I spent trying to simply get to app to function. The app fails at the simplest levels, and is just terrible and unreliable in general. An app like this is supposed to be reliable - that’s the whole idea. Don’t waste your time on this.
Ticket Vulture Scam
by Chris9642469094 on 2021/06/05 20:32
Avoid park mobile spots, find a parking garage. I put 30 minutes on the spot as we were just grabbing a quick bite. At 29 minutes I tried to add more time but it wouldn’t let me. I looked up from my burger and the meter maid was already hovering over my car. It took me 45 seconds to cross the cross walk and by the time I got to my car she had printed the ticket and said once it is printed there is nothing she can do. I paid for the spot through 12:45, the ticket was issued at 12:46. The car in front of me was smart enough not to pay at all. It was there before I parked and was still there 8 minutes after I got the ticket. Because they didn’t pay, Park Mobile didn’t send a message to the meter maid and they didn’t get a ticket. As soon as she pulled away she did a U turn and parked next to a car on the other side of the street and waited 3 minutes until their spot expired. Over $100 of fines every 5 minutes for the city. That is easily $20k per day per meter maid. Not a bad racket when the spot is only worth $7 per hour. I paid more for the credit card “convenience” fee on the ticket than it cost for 30 minutes of parking. This app is not about making parking convenient, it is about reporting exactly when your spot is expiring to ensure you get ticketed and cities get their ticket revenue. I wonder how much commission they make on the tickets???
User error?
by stranded 2 on 2021/04/23 20:42
I paid for the wrong car and got a parking ticket. Mea culpa, but the app makes this error easy. How? The app spontaneously rearranges the vehicle list order when a non-default vehicle is chosen. How is this intentional? It is confusing and misleading. ParkMobile has created a payment system that is structured to benefit itself and its contracted municipalities. Its users are simply revenue generators. The app's structure ensures that users always pay for more time than they use, allowing one parking spot to generate overlapping revenues for multiple vehicles. Some users belatedly realize they selected and paid for the wrong car and effectively double-pay for their parking when they catch their error and correct it by paying again for the correct car. People making my error pay both for their parking and for their parking ticket (if unresolved). My experience with customer "support" indicates that ParkMobile disavows any responsibility for contributing to profitable user error and thereby protects its revenues. ParkMobile's regrets for my inability to use their app and apologies for my frustration are a condescending approach to customer service. I did them a favor by presenting my concerns, and they rejected them. It's called stonewalling. I will confine my use of ParkMobile for when I might need to extend parking sessions remotely, otherwise I will just pay at parking stations directly.
No-help Desk
by Namaste CaliMan on 2018/09/19 17:13
Update 9/18: in response to ParkMobiles apology and offer to assist via email, I sent my third email support request on 11 August (previous emails on and 21 and 29 June) and not one email has been responded to. Stop acting like you have customer service when you clearly don’t. Bottom line: good app, convenient, but you’ll never ever get a refund should anything not work perfectly! And no one from “customer support” will ever respond to your emails. ====== The app is good and does what is says, but customer support is non-existent. The app warns that the service is merely a financial transaction tool between municipalities and the meter so the app developer will NOT process refunds. However the app offers an opportunity to forward your comments to the city to request a refund. I received an automated email once the ticket was opened, then nothing. I’ve sent follow up emails and not even an acknowledgment, nothing. The original email says it was from the park mobile helpdesk, but I’m pretty certain one doesn’t even exist. Why offer to facilitate communication with the municipality if you’re not going to do it in the first place and then not even get back to the customer with any update(s) much less an actual resolution. It’s been over a month and nothing.
Glitch caused me to get a parking ticket, but developers ultimately reimbursed me
by NM2112 on 2018/09/22 03:34
I parked and saw that parking could be paid through this app. I downloaded the app, entered my vehicle and payment information, entered the zone where I was parking, set it to pay for two hours ($2.85). I got confirmation and even saw the clock start counting down. I go to lunch, then come back to a $42 parking ticket. I check the app and somehow there is nothing in my activity history. Edit: I have sent the information as they requested. The event happened exactly as described above. I will update my review to include how this is handled once it is resolved. Edit #2: I've upgraded my review to 4 stars. The app didn't work and I got a ticket, but I was surprised to find that the developers actually responded to this, they investigated, and ultimately reimbursed me the price of the ticket. That's excellent customer service, which unfortunately isn't common these days. And for the record, I used the app again a couple of weekends ago (I made sure to take a screenshot this time) and it worked fine, so I'm not sure what happened with that first one.
I like it
by TinyTBS on 2018/11/02 15:20
I’ve only used the app a couple of times but it’s always worked well for me. It’s fairly straight forward and easy to use. You can add any vehicle to your account quickly from anywhere. (I even added my daughters best friends car from home when needed to park, because they are teenagers and don’t always think ahead.) You can have multiple vehicles on your account. All of the info you need to know about a space (hour and minute rate, maximum time allowed in a space, etc) so you don’t accidentally get a ticket is given in the app when you chose a space/parking zone. I often use the app before I even get out of my car (and I counsel my children to do the same) which gives me a greater sense of security. I like that it warns you when your time is going to run out and I find it very convenient to be able to extend my time in a space from my smartphone rather than having to run out and feed the meter.
Good app, bad business practices
by ads-are-aids on 2019/07/11 02:17
Edit: as an addendum to my review, there is a way on the website to change your membership to free. However, i was forced to add a new payment option just so it would let me into the personal tab. This is what led me to believe there was no way to cancel the membership, as there is no way to opt out of this, you have to add some payment info before it will let you on. Currently, my review still stands, it took one click on the app to sign up for pro, so it should be just as easy to do it in the same place on the app, not hidden away in some submenu on the website I used Park Mobile throughout college to park on my campus and never had a problem with it, I even signed up for park mobile pro. Now that I’m out of college and moved away, I wanted to cancel my pro since I won’t be using park mobile anymore, and I can’t find anything about how to cancel it, not on the app or the website. This is wrong. If I have to jump through a bunch of hoops just to get an app to stop charging me money, then I see that as a scam. I’ve had to contacted customer support to cancel it, and I will not be using this app again
Got me lost trying to find my car
by jtbeetle89 on 2019/10/31 02:19
Downloaded this app when one of the downtown Indianapolis parking meters had buttons that weren’t working at all. Used it to pay for my parking, entered the associated info, and took note of the number of the parking spot. I even looked to see and was pleased to see a “find my car” option for when I was done. After a work dinner downtown in a city I’m unfamiliar with, I fired up the app and told it to lead me via Google Maps to the car. I knew it felt off when it told me that my ~5 minute walk TO the restaurant was now going to be a 17 minute walk BACK to my car. But I followed it, thinking perhaps I got myself distracted and hadn’t realized just how far I’d initially walked. After reaching the destination, I discovered I was nowhere close to my car. Through trial and error, I eventually found it — first by walking 17 minutes back to the restaurant, then by systematically eliminating other directions. Ended up completely lost for nearly 45 minutes before finally reaching my car and then driving an hour home. Lesson learned: don’t trust that particular feature. The app gets two stars because it allowed me to pay for parking and I didn’t get a ticket.
Going Downhill
by JL 5285732 on 2020/01/28 16:31
This app has historically been excellent. Recently though a ton of bugs have been introduced. It seems to have lost my account information; I can login with my phone and password and it has no history no payment methods and someone else’s vehicles. I tried to log out and log back in but when you log out it leaves “sign in with faceid” on, so you get stuck in a logoff-logon loop. Had to cover my faceid sensor to get out of it. Added credit card as only payment method but it tried to use PayPal instead on check out. When that failed, it lost all information and I had to start over at a map of the US. I did it again, the second time for same location it wouldn’t give me the max/all-day option, only duration. I selected the max 13 hours on the menu and when I hit save it set to 8 hours. Did it three more times and third time it kept 13 hours. Went to checkout and it was back to 8 hours. I hit “change” on the duration and it started me over at map of US. I eventually succeeded (I think) but total time elapsed fighting with the app was 14 minutes; incredibly buggy and disappointing given how great and smooth this app used to be.
Awful app and help is unreachable.
by Evgameeeeegirl :Pppp on 2018/04/18 16:21
I am going to have to delete the useless app because my bank card was stopped due to fraud, and I cannot enter my new number. No help available and not user friendly. Went into every conceivable help category and received no information that worked. It said I can change the card by tapping on the old one and reenter. Well that isn’t true. I spend 10 minutes trying to park before I got down on the floor of my car doing the search for coins. Then I went to my communities parking to complain about their app and they won’t take complaints - I have to contact an uncontactable company. So this company has total control of parking in my community and they have no way of being held accountable for how miserably their app works. I sat down at home and have been working on this for 1/2 an hour already without resolution in changing my payment. This is a junk poorly supported app and I have no choice but to erase it. What a crock and what bs. I am going to write a letter to my council members to let them know that this app is not workable and the parking office doesn’t want to hear it. Communities need to hold these companies accountable when they have dedicated their technology to this monopoly. Idiocy and incompetence.
Useful and frustrating app
by Luvvygirl on 2019/10/26 15:48
I use the app only once every month or two when I go to Walnut Creek or Oakland. It’s very convenient to use for parking instead of looking for change or pulling my card out and dealing with the parking meter. The app though is very frustrating in a few ways; 1) it never picks up the parking zone I’m actually at but seems to pick up every other zone around me. So I always have to punch in the zone. 2) After going a long period without using it, the app always ask me to setup my payment method even though I’ve done this numerous times with cards that haven’t expired since the last time, 3) more often than not I punch in my zone, then my space # and hit continue when it asks me to select a vehicle. There’s no list and no option to bring up my list of vehicles so I have to cancel and go to my vehicle list only to see all of my vehicles are there and my primary one is set to default. After checking I then return and it allows me to restart and finish the parking process. Like I said the system is very useful but the user interface needs work.
Cost me a $30 violation
by GioZway on 2018/09/04 13:15
Older versions allowed easy switch between cars. Also clearly identified which car you were paying for parking. You need to now go into settings and change your default car anytime you want to pay for a different car that is already in your list of vehicles. I have three cars and was confused as to which car I had set as the default since it did not tell me as I was setting the parking duration. Paid a $30 violation plus the fee to the app plus the $6 to the city for the other car that was home in my driveway. MAKE IT EASY TO switch between cars like before. SETTINGS ARE NOT SOMETHING YOU SHOULD HAVE TO TINKER WITH WHEN YOU HAVE A CAR FULL OF KIDS AND YOU ARE TRYING TO PAY FOR PARKING. UPDATE: Changed to five stars from one star. App owner made good on promise to make things right. Expeditiously handled the complaint to my satisfaction- above and beyond which is rare. Thank you.
Terrible user experience
by Funnyburr on 2020/09/12 21:40
This app is horrible with remembering where you are. Any time you leave the app it will forget where you are and where you were in the payment process. Need to reset your password? Enjoy going to your email app and losing your progress. Do you use a password manager? Enjoy going to your password manager app and losing your password. The password you created is randomly generated and secure but doesn’t have a special character? Enjoy going back to your password manager and losing your progress. Apple Pay is unavailable with this so don’t take too long getting your credit card out because guess what happens when your phone locks you out after not interacting with it. Your phone randomly cleared it’s clipboard so the password you had copied is gone and you need to go to back to your password app? Guess what you get to do... Every time the app forgets your progress, it takes 20-30 second to get back to where you were. Took me 10 minutes to just pay for my dumb parking. I wish like hell some other company would make a better app that cities/municipalities would use instead.
Worthless fad delete it now
by Bus it fix this! on 2019/03/14 22:39
There may be a lot of stupid and lazy people who still use this stupid app, but think of all people who don’t use it or have stopped using it. I still see plenty of people using stupid parking meters. My mother was all excited about paying for parking with your phone until she stopped using ParkMobile. I mean the app is great it saves me a trip to the parking meter to swipe my stupid credit card. This app even allows me to cheat the system by paying remotely when I saw parking enforcement ,but that got boring after a while. I eventually got a ticket since I selected the wrong plate number since I use multiple cars. What’s even more annoying is that I mistakenly still put in the wrong plate number and confirmed it. Then I had to pay twice😭. Just kidding! You just go through the time Consuming task of disputing the transaction with the credit card company. It’s the same thing with the stupid sections and spots. Maybe this doesn’t happen with everyone ,but I’m dyslexic so sometimes I misread all the numbers or press the wrong button. Think of how much better it would be if there was an edit feature. Anyways here’s my review.
Not happy, Lucky i can’t rate 0
by #5xXx on 2021/01/18 18:27
I use the app quite often because I live downtown. I thought it was easy and convenient so that’s i won’t have to stand at the meter trying to pay every time with change or my card. I have been given tickets a few times that i have paid saying that I did not have money on a meter. Just recently my car got towed because they said i had 6 unpaid parking tickets. I have receipts for every last time i paid at a meter. I had to pay $220 for ticket and $240 to get my car out of tow. They wouldn’t let me get my car unless the tickets were paid for. I was LIVID!!!!! This isn’t right nor fair! We are in A pandemic, people are barley working and they are giving away tickets when people are following the rules. I dnt know if i should be frustrated with ParkMobile or Parkindy. Maybe they are the same company, if not ParkMobile, you might want to remove yourself from Parkindy because they are making you all look BAD!!! I will no longer be parking at the meters. I will rather walk for blocks to my destination then give away anymore of my money again to Parkindy/ParkMobile.
Won’t let me park for only an hour or two
by tiredOfRebooting on 2020/01/04 23:38
I downloaded because I had no other option to pay for parking in a lot in Seattle (zone 2606). I’ve parked in the same lot on weekday evening and on a Saturday. Once I enter the zone number, it automatically chooses the max time and there is no way to change it. The lot is clearly marked with rates for hourly parking. Giving the app the benefit of the doubt (e.g. maybe the lot actually only allows max time parking), i would expect the app to tell me that is the only option available, instead presenting me with a widget that is clearly intended to let me edit the parking time but will not respond when touched. Also be fore you pay you have an option that says “change” by the parking time, but touching it only takes you back to where you enter the zone and time is automatically set. Thanks for reading. Finally as a minor annoyance it presents Apply Pay as a payment method, but also a red message saying it is not accepted. Why?
Use this app 3 times a day everyday- never have issues
by Sabs20202020 on 2019/06/05 06:46
I have been using this app for at least 5 months now and use it very often so do my colleagues, friends, clients and guests. Everyone always mentions how convenient it is. It also runs very smoothly. Once in a while they will not find the meter I’m trying to charge but I think they’re in the process of integrating all parking meters to have this fab feature. I believe I was also sent a $5 Starbucks card upon signing up. I think that’s the only time I’ve ever received a gift card for another company as a thank you gift. I thought that was so classy. I was very impressed at both their generosity and thoughtfulness. I’m just in the process of understanding the benefits of being a premier member I hope this means I can pay in advance or schedule a payment. All star app. Much appreciated. I wish you guys all the best!
Convenience at a price
by cmk∞ on 2020/02/21 16:01
23% seems like a fairly steep price to pay for the convenience of paying a meter via phone, but it *is* convenient. There are 2 main issues using it for street parking. 1) ParkMobile doesn’t alert you or prevent you from paying on days/times when parking is free. (Seems like this would be an easy app side fix) 2) Unfortunately how well the app is integrated with local parking authority info seems a little hit or miss, and that 23% we’re paying to the folks at ParkMobile clearly isn’t going towards them proactively confirming the info they have from parking authorities is correct. Here in downtown Newark for example, there are event parking rules in effect on certain streets on certain nights. Admittedly it’s a bit complicated: 2 hour metered parking during the day until 6pm, free after that until midnight if no event. If there is an event it’s $25 for the evening. And no parking after midnight. ParkMobile is unable to indicate which days have events, and it simply says no Parking after 6 (no option to pay the event rate). When I alerted the PM folks to this via the chat help in the app they said it’s up to the local parking authority to contact them. At a certain scale this is understandable but still, if a user has flagged an issue could they not proactively reach out to the parking authority? Unimpressed. I’ll keep using the app for now, but would love to see the above issues addressed for a more seamless experience.
Awesomesauce with awesome sprinkles on top!
by 17Me1717 on 2019/04/04 18:57
This app is excellent! No more coins! Major hassle reducer. Yea! In addition to the idea of a wireless parking meter and associated app, which is great, I find this one to be really well designed. There is an initial account setup, which is quick and easy. You put in ID details for yourself and your car, and select your desired payment method. After that, everything happens in one screen. You select your parking “zone” number based on what is labeled on the meter, then you input the amount of time desired, or select “maximum time” and you are done! The app screen will continuously show you a countdown of your time remaining. even alert you when your time is close to expiring if you want! In my town, they have one meter per two on-street spots. At first I was confused as to how the meter “knew” which car had what time remaining, but then I realized that’s why you input your car info. Makes perfect sense, and obviously saves the town money. Bottom line, this app is really easy to use, the user interface is wonderfully clear and intuitive. Big time saver, big coin and hassle eliminator, overall a really nice experience. Love it!
In bed with Tow/Boot companies.
by Dphnwri on 2020/08/05 16:45
I’m a handyman and I was helping a client’s daughter set up her new apartment in an off campus student high rise in Midtown Atlanta. It was before everyone was back so the garage was empty, but being the rule follower that I am I paid for several hours of parking. It was entirely my fault for not having my sound on so I could hear the notifications that my time had lapsed. When I got down to my car (20 min past the limit) I found my car booted. This was during a time when I literally only had $75 to my name after a really bad year. The boot company guy rolled up to unlock it and was a jackass the whole time. I wasn’t very nice either calling him every name I could think of. My issue is that the garage is under the building and was empty. The time on the boot notice was for less than 5 min after my time lapsed. There is no way he just randomly drove by and decided to come inside the garage which is completely enclosed so he wouldn’t have just seen that someone was inside. The app had to have alerted him to come boot my car. Just a douche move.
Do not try
by flnfrmheaven on 2018/12/15 16:39
Apparently I Went through all the trouble to download this app and pay through the app through my PayPal and it shows paid in my timer and began ticking away...but My meter was still flashing red saying it needed payment. After two minutes of it still flashing red I finally went ahead and made a payment with my debit card instead manually and that worked instantly. I double checked and screenshot all my information everything was correctly entered on the app. When I contacted customer service about this they basically said i’m out the money and should not have double paid. Even though it was flashing red telling me that it was expired still. And that I could’ve just fought it if they would’ve tried to give me a ticket. This is not appropriately set up and I would NOT recommend this to anyone. Do not waste your time. You’re going to end up with a big fight with this company or a big fight trying to get your ticket reversed because it does not sync up with the meter. This was verified though customer support.
Will charge you outside of parking meter hours
by Maria Belem on 2018/01/23 15:46
Make sure you watch out what you are paying for. Make sure you know metered hours because the Parkmobile app will charge you regardless. I downloaded this app so I could pay for my parking and not miss my train. The app works fine except for one very bothersome component: It does not tell you what time to what time you are obligated to pay for parking. Instead it allows you to pay for parking at all hours of the day and night. I paid for parking from 8:15am - 4:15pm. There are no signs inside of the parking lot telling you the metered hours. So I paid those 8 hours. However, while I was still away I wasn’t going to be able to make it back until after 5pm so I paid $0.35 from 4:15pm to 5:15pm. I then paid again until 6:15pm. Even though the metered hours are only from 9am-5pm the app lets you pay their transaction fee during these off hours when you don’t have to pay for parking!
Purposefully hides your parking spot to make you pay more!!
by music_man75 on 2020/08/06 00:40
This is the 4th or 5th time this has happened. Drive to a new area of a city and pay to park. Time to leave. You use the “find my car” function. Suddenly your car is BLOCKS away, you can’t did your car, it sends you to the map app of those choice. While you’re trying to find your car you get multiple notices that your time is expiring. You pay a few bucks extra to cover the fees and suddenly it didn’t know where your car is. The map is unusable and you cannot see the map of where you paid to park. Your car was 1 block away and the app map function makes you wander around 5-10 blocks. THIS IS NOT on accident. This is how these scum make money. Watch it happen. Pay for parking in a city you don’t know. Try to find your way back to your car via the app. SCAM, SCAM, SCAM, SCAM, SCAM!!!!’ Embarrassing. And this is not news- it’s what every REAL app review mentions. The positive reviews are paid foreigners that don’t have cars or kids that don’t drive and don’t know better. EMBARRASSING.
Great App - lacks one useful feature.
by ChaseRCBham85 on 2019/07/01 23:28
This app is great! Makes paying for parking a breeze and so much easier. It really should have five stars, however, I’m withholding the fifth star till some mechanism is in place that would allow customers to adjust their estimate parking time. As is, you can only add more time to the meter, but you can’t subtract time. If I pay for eight hours, but get off early, I’m still paying the full time. It would be great if the app allowed users to “clock out” if they leave early and have the time pro-rated or a credit applied to the next time a customer parks. That, or have a GPS connected to the app so that it automatically “clocks out” when you get a block away from the parking zone. All this said, if this feature does exist, and I just haven’t figured it out, someone let me know and I will adjust my rating.
Worst Support EVER
by Youruser152 on 2021/05/02 07:27
They recently leaked all their users info such as: name, plates number, credit card info probably something else. And you as a user can’t delete your account or remove your credit card info or remove your plates number. Hear me out: if you want to delete your account from their system you have to 1) email them and ask their permission to delete your own personal information 2) wait 10(!!!) days for them to email you back with “ Give us your credit card and plates number information first to verify your identity 😹 3) Beg them to delete your account some more and after 5-6 emails and a very lengthy chat they finally deleted my account from their system BUT I’m still not confident that they are not keeping it somewhere in their database. Horrible support, horrible company. Now someone is selling my identity somewhere on dark net thanks to this app. Hope they go out of business soon
User beware
by delbaybliss on 2019/08/31 21:44
I accidentally hit the 5 star review - so disregard that!! You are definitely NOT getting 5 stars! How about letting users know when they are in a NON STOP ZONE!!!!!!! One reason I wanted to use this app was its function to cancel early - because when going to the beach one can really know how long you’ll stay - what if it’s too windy coming off the water or it’s an irritating land breeze that brings in all the flies - so this app solves that problem right? WRONG!! Apparently in Wildwood NJ the app does NOT let you end early - so I pay a 45cent up charge for the “convenience “ but the “convenience “ is only for extending - not ending early. So I would LOVE to know what Zones in south jersey let me end early!!! So users beware - you too might want to know where you can stop early before committing to the up charge fee!!! But how one finds out is a mystery to me!!!! All their information online says you may be in a non stop zone but you only know that after you pay and there’s no stop button!!! That is fraudulent!!!!!
No idea which meter is working
by w90coupe on 2018/08/20 12:21
They out stickers on each meter but some don’t even work or they are only good for 2 hours but they are digital. Walked to my office and thought I’ll pay my meter at 8am til 4pm but when it came to adding time it wasn’t available ! This morning I parked at a meter that is out front thinking it’s digital 10 hour meter and it’s only a two hour meter from 8-10 but when I parked there I could put 3 hours 7-10 but see, our meter people start at 8 but now it’s at 8 it’s only good for 2 hours. Seems fishy to me. Now the 2 hour meter cost me 90 cents when I could have just put in 50 cents for 2 hours. I thought this app was going to be helpful as I’m disabled and can’t walk back to meter to add two quarters :( so now I’ll have to pay 90 cents every two hours instead of 50 cents. They should post how much each meter will allow on the meter and not require you to drive to each one to check how long you can do it.
Works well for me - multiple car is now well supported
by Tom9999912 on 2019/02/09 01:23
This app has been reliable and works well for me. My only issue is clunky support for multiple vehicles. There is no way that I’ve found to select a vehicle for a parking event other than the default one. So I have to go to vehicles, change the default and then park. Then I need to change it back for my more commonly used car. It would be so easy to include the option to choose one other than the default. I’m surprised it doesn’t have this capability. If I’m wrong and you can do this, I sure don’t see how. Update: the newest version provides a prominent notice of the cat being parked with the option to change to another vehicle. I guess that option has been there on the final for a while but I didn’t realize it. This solves my issue.
Paying for convenience, but with hidden costs
by philly1075 on 2018/05/25 16:11
This app making street parking and extending your parking time very easy. I live in Philadelphia, where metered on street parking is everywhere. The app makes it convenient to park, pay, and then see how much time you have left. The app also lets you extend your parking further. However, it charges you a significantly higher amount to do so and the up-charge is ridiculous. The app wanted to charge me $7 to extend by one hour, the same amount I had just paid for 3 hours. Then when the parking expired, I was not allowed to “re-park” in the zone (not actually a policy of Philadelphia parking, just the app). I had to go to my car anyways, where I used the on-street meter to pay for an additional hour in my spot without moving the car. I am fine with paying a small fee for the service, but it seems ridiculous to hike prices by so much to extend parking time. Will probably not use in the future.
Glitches / No Refunds/ Rude customers service
by BButtowski on 2019/11/27 12:52
Let me Start by saying I like the convenience of the app. I understand how it should be working and that’s why it’s get 2 starts instead of one. After using the app for over 6 months, I’ve had a few problems. My app logs me out at random and loses my info once I’m logged back in or I can use the screen. If the wrong car is chosen you have to pay again (instead of switching the car) for the correct car and don’t get a refund for the spot you already paid for. The customer service rep I spoke with didn’t make it easy to communicate with. She responded in a way that made it seem “unreasonable” for wanting a refund on a parking spot I don’t have. It’s a convenient app however there are several little things here and there that make it annoying. That can add up and make the app no longe useful. Not happy about the glitches, no refunds for slips cause by the app and rude representatives.
SCAMMM METER APP READ REVIEW!
by phrosties on 2019/02/04 17:01
U need to be able to extend parking on a 1hr parking spot. There should also be sometime of grace period. I keep getting tickets because of waiting for the meter to be expired to pay for the next hr. For example 1hr parking I have to extend it at least 1-2 mins before the 1 hr is up. Meaning I have to start a new session which in reality it causes me to over pay for parking. I end up paying 1hr for only 58mins of use. Also I’m always getting tickets because the parking agents have the ParkMobile app and wait until your parking is 1 sec expired to give u a ticket. The only way to prevent this from happening is to over pay your parking sessions over and over. Such a scam. You’ll end up paying from your house a few hrs of parking but than come to the car and realize you got a ticket because you didn’t extend it for 1 simple second. I’ve had to pay a couple thousand in parking tickets, fees and tolls because of this app. SCAMM SCAMMM SCAMMMMMMING YOUR MONEY WHEN YOU THOUGHT THIS APP WOULD MAKE YOUR LIFE EASIER AND CONVENIENT. FOOLS!!!
Dark Web Alert!
by J. Peeved on 2021/06/16 18:36
Although they came clean about a 3rd party software breach, it’s sadly useless to me. Will they be investing in better software, or will I choose alternate parking and delete my account? The two stars is because it’s a useful app, frankly… a mandatory app in some cases. The three stars against are for leaving me vulnerable to an unnamed software company, because I had to choose metered parking in an area exclusive to them. Parking in cities shouldn’t be a cyber-privacy risk and as we evolve that way, I hope there will be competitive companies with better security. Furthermore, I’d rather pay for an app then risk the sale or vulnerability of my personal information. To new users, be mindful to set your privacy settings immediately when adding the app and make sure you’ve chosen correctly. In fact, keep vigilant to make sure the setting is still as you’ve chosen. I delete parking app’s when no longer needed, which erases the data.
Just a few suggestions
by sailorachel on 2018/02/16 15:46
First of all, as a college student, I love this app. It’s really helped me out because I have classes and studios that last more than 2 hours and running out to fill the meter is a bit ridiculous. My one complaint about this app is that I don’t get notified about half the time that my meter has expired. With the way my school parking is, if I go more than 15 minutes without paying I have a very high chance of getting a ticket. I think it would be a great addition to the Parkmobile app if there was a feature to let you know once you’ve gotten a citation so you don’t keep paying all day long when you’ve already been ticketed. Or, come up with a way to have an all day parking choice so everyone doesn’t have to keep their phone on them at all times. Thanks!
Horrible! Women don’t trust it.. please. In safe and inaccurate!
by Agnlaze on 2019/11/16 09:08
I would give no stars if I could! App lead me farther away from my car to a unknown area! The state I was in I was visiting and I trusted this app and it completely failed me on the first time using it I am highly disappointed that my safety was compromised and called “customer care” and the care part shouldn’t even be there I was told not to trust the app saying even though there was a “finding your car” button provided to use the company was careless telling me they’re “nation wide” and have no access to telling me where posted “zone” signs and the only thing they could do for me was have me call local police for assistance. As a woman I would not recommend! Please think twice before using this app! My 5 dollar trip turned into 50 dollar mess because I had to use a ride share program driving in circles looking for the car they told me I could find on the app! Negligence and carelessness on their end!
Easy meter monitoring
by Karen Vail on 2018/09/15 21:02
I’ve used the app four times and I’m impressed. While others waited in line at the pay stations I pulled out my phone and paid while I was on my way to my appointment. Quick and painless. The reminder that the meter is expiring might be my favorite feature. Assuming I don’t have the glitches others have reported, this app is a huge leap in parking. Update: as i’ve continued to use the app, more glitches appear: forgets my profile, allows me to go through with processing, and just before payment it tells me that I need to add a vehicle. I have to cancel everything, go back to add a vehicle – but there are three vehicles already on my account! Numerous other such glitches have occurred (like telling me I needed to add a payment method – but there already two credit cards, and Apple Pay, on the account), making me spend time to redo the entire payment process. This app has potential, but not ready for prime time. And since it’s been in use for so long, there’s no excuse.
BE CAREFUL - weak credit card protections
by SQ in VA on 2020/06/16 21:07
I’ve used ParkMobile for some time and had entered my credit cards for easy access when parking. Last weekend I was listening to a podcast while my iPhone was in my pocket. Somehow the ParkMobile app managed to process not one but TWO charges for parking in a complete other state for $9.95 each! Worse their system tells you for help to email them and then you can an email saying they don’t offer help by email anymore. (Then update your we website!) While I was willing to compromise on paying one of the charges thinking I had to share responsibility for not ensuring my screen saver was on, you would think they’d protect against the system charging duplicate parking for the SAME vehicle in the SAME zone at the SAME time. But no - they say it is my problem. Buyer BEWARE! Given they have a monopoly on my area, I’ll be obligated to use it but I’m setting payment only to Apple Pay which would require my thumb or passcode.
Used the Park Mobile App, got a parking ticket
by Mike Bully on 2017/10/27 15:30
I used the app to pay for parking on 2 different zones in one day (let’s call them Zone A and B). Parking in Zone A I had no problem. When I parked for an appointment later in the afternoon, it was in Zone B. I vividly remember carefully inputting the Zone B’s number when I was paying for my second parking spot. After my appointment in the afternoon, to my dismay, there was a parking citation on my windshield. Upon investigating, it looked like the app copied the zone number from Zone A when I was inputting info for Zone B (even though I carefully put in the correct one, the app must have autofilled it, I cannot see any other way it could’ve happened). Therefore, the parking enforcement officer couldn’t see my payment for that zone. I appealed the $15 parking ticket but was eventually denied. I strongly believe that a glitch in the program caused me to receive this ticket and that your company should be responsible for its payment. I emailed customer support but has not had any reply as of yet.
Discriminates against seniors and non- locals
by Discriminated against elder on 2021/03/24 20:48
I was visiting Traverse City from Chicago today. As a Chicagoan, I am very familiar with parking apps since I use them every day. I stopped in traverse city for lunch and set up your app. It was so windy and your font for the app (and zones) are so small, that I needed to load the whole family back in the car in order to set up the app since the size of the font and my hair blowing around made it impossible to set it up outside. I finally set up the app and entered my parking zone and went on my way. When I came back to the car, I discovered a parking ticket. I was quite surprised since I just set up the app and entered more time than I needed. Come to find out, I didn’t actually complete the transaction because the fonts were so difficult to see and the numerous steps needed to complete the transaction. So I am leaving with a bad taste in my mouth for traverse city. I attempted to pay for parking but got a ticket anyway because of how cumbersome your app is.
dissatisfied
by win2.0.1 on 2018/10/03 19:35
I have been a very frequent user of parkmoblie, and had been happy with it. Not long ago I used it for the to reserve a parking garage for the first time, but the access road was closed due to emergency road work, preventing any access to the garage. I couldn't park as planned and was late for my work. I requested a refund from parkmoblie, knowing it wasn't their fault, and with some difficulty (was told to call the garage, which told me to call parkmobile, repeat three times) they granted a "one time" refund. The difficulty with which this was granted and the customer service, which made me feel like I was a perpetrator and the beneficiary of some grand gesture in form of a refund, makes me much less likely to ever use the app again. Instead of thanking me for my frequent use and apologizing for what happened, I now am fearful that should that happen again they will not even give me the courtesy of listening.
Not the easiest
by Crispyds on 2018/05/30 19:22
Love the ease and convenience of being able to pay remotely with your phone and even extend your time remotely – probably one of the best perks. Disappointed that Apple Pay is not a default and that it is up to each municipality and or area to accept Apple Pay. I thought the app simply wasn’t working until I stumbled upon a list of cities that Apple Pay is accepted. It turns out only a tiny parking lot is all that takes Apple Pay in the City of St. Louis. All of their public street parking requires a credit card on file. Not awesome. Signage and zone numbers need to be tightened up quite a bit. I’m finding more often than not I still have to get out of the car to figure out where the hell I’m parked or what zone I’m in because you certainly can’t read the tiny little signs that are facing the wrong direction instead of angled toward the car.
Use with caution
by Hello_World!!! on 2020/03/10 17:34
I Paid for a parking spot yesterday via this app and when I came back to my car, I had a parking ticket on the hood. Made sure everything was right in the app (I.e. I was in the right lot, the license plate was correct) and all was well. So I sent a dispute to the parking service, who then requested an image of the receipt. When I went back to the app, the receipt was completely gone from my history. So now I’m paying for a parking spot and the ticket as well. Update: I spoke with customer support and they were able to pull up a receipt for me. Big kudos on that! The ticketing company accepted it but informed me that they weren’t using parkMobile anymore even though it was still online. Just be careful, because some of the parking lots in the database aren’t completely up to date.
Not paying to park, paying to reserve a spot.
by Buster Ruby on 2017/11/18 17:08
First time using the app, looked on the map for a place I wanted to park it stated it would be $25. Set my time 6 PM to 1 AM. Paid my $25. I was driving oversize vehicle so I knew in New York they will charge extra for that. Arrived a half an hour early to pick up my vehicle. Was charged $32 extra. The complete bill was $57. The parking attendant informed me that he would be charging $10 more for oversize vehicle, which is what I expected. What I didn’t expect was to be pay more than $25 to park as per the app. I called customer support. The support person was not at all knowledgeable or understanding my situation. It’s took her 25 minutes to finally tell me that I did not pay $25 to park but just to reserve the spot. Not at all what I thought I was going to pay. Also if she just said that to me immediately I wouldn’t be waiting around for 25 minutes. It was a freaking nightmare at 1:30am in the morning. I will never use this app again and I suggest you do the same.
It’s Broken!
by sqott on 2020/09/26 21:44
Today I went into Washington DC and found almost all parking now either credit card or using this app to pay for parking. As I did not have the app or have sufficient time to go through the download and then signup process, I simply paid by credit card. The maximum time allowed was 3 hours but I needed more than that so I noted the ParkMobile zone number so I could use it later. About 15 minutes before my meter was scheduled to run out of time, I downloaded the app and went through the signup process. That went fairly smoothly. The problem came when I went to pay for my current parking place. I entered the ParkMobile zone number, but I kept getting error messages saying that the number was not valid. As I had walked quite a way from where I had parked, I quickly Ubered back to where I had parked and confirmed the zone number was correct. Really bad app if you can’t pay for your parking if your not standing right next to your car.
Horrible APP!
by gabzbsn on 2018/08/20 03:22
What would be one functionality of a parking app that would be just complete common sense? How to I extend my time. A simple button on the main screen where you see your time running out? Nope. Have to go through numerous articles in the help menu which still doesn’t address it. Tried this for the first and last time and still received a $25 citation from the city. Even showed them a picture of my car parked right under the sign with copies of my paid receipts. THIS APP DOES NOT WORK. I do respect the fact that you responded! Hats off to you! However, based on the majority of these reviews, there’s a ton of work to be done. The city took care of it for me and also mentioned they received numerous complaints about this App. I don’t honestly see how the reviews add up to 4.7. What you said sounds great but it’s impossible to see it on the App. Always room for improvement and I’m happy you are taking the steps to address these concerns.
Really screwed up app, it used to be great
by Chipstan on 2019/07/17 17:45
I don’t know what happened but they have really screwed up this app. It used to be easy. I pulled up to a regular parking location today and put in the zone. It asked me to “add a payment method “ which was odd because I have 3 on file. It didn’t say why none of those were good. It had a giant ad trying to sell me “pro” whatever that is and I could not access any of my 3 methods to pay, only “add”. When I clicked add there were 3-4 non standard payment methods that looked sketchy, plus PayPal and some kind of “wallet” which didn’t say what it was yet wanted me to enter my name and address with no further info. Help did nothing. I gave up and just drove two blocks to park in the free lot because I couldn’t figure out what was going on. Went to another location later in the day and all my payment methods were present and could be selected. I guess I just won’t use this app anymore if it is not reliable.
Unreliable App
by A-snap on 2018/12/03 16:16
This is the worst parking app I have ever used. There are a number of issues with this crap app. First, it does t seem to remember my log in info ever. Once I finally log into the stupid thing, it will tell me I have to input my card info (even though I have used it just the other day). Once I enter it, it takes forever to load and then tells me that card info is already on my account. Then when it comes to parking, I have received 2 parking tickets from my school. I take the shuttle from one campus to another. I would park, open the app, go through all the crap it makes you do to pay, walk to my bus and get on, it then would take forever to process a payment, just to tell me that the payment couldn’t be completed and would log me out of my account. This app has some serious issues and then need to be fixed. I would suggest just paying the ticket booth or parking machine cause this app is garbage.
Terrible - do not bother
by IWishIWasTheMonsterYouThinkIAm on 2018/07/28 18:24
I used to use this app with no problem. Now it does not work. 1) it friezes on a spinning logo for minutes at a time 2) it logs you out constantly 3) it only sometimes accepts your password when you try to log back in 4) it suggests zones that are close to you and then says those same zones are not available near you 5) it will not take a new credit card (the “add card button” sometimes just does not work) 6) similarly with the add PayPal button 7) the login screen often just erases what you have entered when you try to log in instead of logging you in 8) at some point they added a “feature” where “this zone does not allow back to back parking” which defeats the whole helpfulness of the app... the ability to re-up your parking without going back to your car. This app is now way more hassle than it is worth. Keep a roll of quarters in your car and don’t bother with this app!
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All Versions
4.0
1,120,006 total
 5
975,189
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79,458
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24,448
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9,300
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31,611
Current Version (9.14)
5.0
1,113,372 total
 5
970,890
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78,713
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24,201
 2
9,069
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30,499
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App name
ParkMobile - Find Parking
Description
With over 20 million users, ParkMobile is a smarter way to park. Easily pay for street, lot, or garage parking right from your mobile device. You can also reserve parking ahead of time near garages and stadiums across the country. ParkMobile is available in over 350 cities including New York, San Francisco, Washington, DC, Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Pittsburgh and Philadelphia. Why Use ParkMobile? • Skip the meter and easily pay for parking right on your mobile device • Extend your parking time remotely from the app • Get alerts so you know when your parking session is going to expire • Reserve parking spots in garages ahead of time to save up to 50% off drive-up rates • Find areas of the city where there is available parking and avoid areas where there’s no parking • Available in more than 3,000 locations coast-to-coast including stadiums, airports, universities and more. How It Works: • Streets, Lots, and Garages: Enter the zone number on the posted signs in your area. Select the amount of time you want to park, and start your session. Extend time in the app if you are running late. • Parking Reservations: Search for where you want to park and select the specific parking facility. Choose the date/time and complete your reservation. Follow the instructions in your confirmation to redeem at the parking facility. App Features: • Customizable notifications delivered via email, text and/or app • Save your favorite parking locations for next time • Store up to five cars in your account • “Find my car” feature directs you back to the location where you parked • Turn-by-turn directions to the parking garage where you reserved your spot • Multiple payment methods available including ApplePay, PayPal, VisaCheckout, MasterPass, ChasePay and most major credit cards • Parking Availability feature shows streets with open parking spots in your area Looking for Help? At ParkMobile, we’re serious about customer service. We process over 250,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is available 24/7/365. If you need help, here’s how to get in touch with us: Web: https://parkmobile.io Online Help Center: https://support.parkmobile.io Video Tutorials: https://www.youtube.com/playlist?list=PLkFsfUAHrnUc5jOm9XtjOmmJQt4YTTCyA Twitter: https://twitter.com/ParkMobile Facebook: https://www.facebook.com/ParkMobile Thanks for downloading the parkmobile app and discovering a smarter way to park.
Stupid interface choices
by Parkmobile-is-disappointng on 2021/06/20 19:08
When you think your password is reset, it isn’t. It’s not obvious that you have to keep clicking because the clickable word is the same typeface and color as non-clickable nearby text. Stupid app cost me a parking ticket
Crappy App
by Smchzzz on 2021/06/20 18:34
I have used the app before and paid for a specific parking space and loved it, today i did the same and sent me to a specific zone area, it took my payment right away yet there were no available parking spots.. I drove around multiple times and my time just kept running... no where in the app does it ask if u found a spot or not, i was under the impression once u paid your spot is reserved.. i paid only to find out it was a waste of money and time and yet so frustrating since it was the weekend and the perdon i chatted with was of no help.
Terrible customer service
by JodiOlson on 2021/06/20 18:10
I booked and paid for a spot in a garage that turns out to have closed down. I’ve reached out to request a refund three times with no response. Won’t use this again.
Tricky
by Raduteo on 2021/06/20 17:47
36$ posted Charged 44 Scammers
Poor UX
by Stuart Olivera on 2021/06/20 16:14
Doesn’t support Login with Apple. Doesn’t support Apple Pay. Requires a license plate number. Asked me to enter my card details manually (camera scan didn’t work) only to find out Amex wasn’t accepted. This is a parking meter app. This is atrocious. Nothing needs to be this complicated - no login, no email address, no license plate. Let me pay for my spot in two clicks and leave.
No option to set start time
by Jeffreyrush on 2021/06/19 20:13
I wish it would give you a start time option. I arrive at 6 am for a three hour paddle but have to pay for a period that payment is not required (6-8am) oh well
Don’t use to pay
by A.Finky on 2021/06/19 19:44
I downloaded the app to find parking in the city. My mistake was paying with the app. The code would not scan and kept reading “invalid” so I paid at the garage. Then staff didn’t want to refund me at first and made me show proof we paid another way to get my money back.
Easy
by Reel Creek on 2021/06/19 16:37
The app works perfect every time!
Glitch in app
by Broken Time Option on 2021/06/19 15:11
Wouldn’t allow you to choose the duration of your parking. Automatically sets It to the Max parking time.
Numbers not matching with parking spaces
by Antepli-TR on 2021/06/19 01:21
I don’t like this app
Card Selection
by 🐝 🍯 on 2021/06/18 23:58
Could not use my American Express card.
Worst onboarding experience ever
by BananaGrams16 on 2021/06/18 23:55
I’d rather get a ticket
Suspended my account for no reason
by s4826 on 2021/06/18 22:36
Signed up for pro membership but they suspended my account while continuing to charge me
Greedy
by loveSWF on 2021/06/18 19:39
I hate this app. So greedy!! Instead of giving you the option to extend for several minutes, the least amount of time you can extend your parking is 1 hour, so you end up getting way overcharged for less time than you are actually parked. Greedy greedy greedy.
WORST APP EVER
by uptown40 on 2021/06/18 19:05
This app makes you input info amillion times and each time you have to start all over. It forces you to use a password you will NEVER remember so the next time you use it — you h e to go through the same steps all over again. It takes too long !
Cool app…..sucky parking
by Thirtys3v3n on 2021/06/18 18:04
Parking in the DMV area leaves A LOT to be desired!
Hi i
by DC Native69 on 2021/06/18 17:45
I IIIit k
Helpful
by angjohn1738 on 2021/06/18 15:03
Accepts PayPal- very handy in a rush when I just got a new card number
Scam
by 24paige on 2021/06/18 14:53
Took my money on the app but it didn’t work had to put my card in any way.
Works for me
by Francis MW on 2021/06/18 00:27
And simple to access & use
Password Leaked
by Slotsister on 2021/06/18 00:00
Password was stolen from websites
Parking in Bellmar
by HhhhhhhMAC on 2021/06/17 23:26
This was cool! Simple and convenient!
Quick and painless
by dirty stasch on 2021/06/17 20:55
Wonderful way to park…
Bogus app, scam, or municipal scheme?
by TriaDguy on 2021/06/17 18:42
Payment through ParkMobile goes through, is recorded and is available in your “history”…. Yet you still get a ticket for not paying and the city does not recognize the payment through this app. ParkMobile responded to me: “ ParkMobile is not integrated with the meters in your area, so your ParkMobile payment will never be reflected there.” So-Let me ask you— WHY do they have their name and links on the meters??? WHY do they take the payments for parking? Why does the city have all their parking meters converted to ParkMobile meters, while not accepting this form if payment? Bogus app ? Scam? Municipal funding scheme? Actually seems to be all three of these.
User unfriendly
by Jjczzxc on 2021/06/17 18:33
Just spent 30 minutes negotiating passwords clunky user interface etc. argh
Did not notify the data breach
by Снег_2011 on 2021/06/17 17:26
They got customers’ passwords stolen in March, and did not even send a notification email! So, they just don't care about users information Great job
Excellent
by ecybdujjbvfyujbbb14567 on 2021/06/17 15:53
Very easy and convenient
Just A Quick Parking Errand
by Bri Northern VA on 2021/06/17 15:19
I like be this app. I almost forgot it was available until I saw the app info on the meter itself. Good job.
Data breach
by Dogluvr72 on 2021/06/17 14:36
Invest in security for your users. Fire your CTO.
Wrong Parking location
by BC509 on 2021/06/16 20:09
This app is great to pay for your meter but when I clicked on the find my car section, it literally took me the opposite location from where I was parked. I don’t know why this happened if I put the location number in order to pay for the meter.
Dark Web Alert!
by J. Peeved on 2021/06/16 18:36
Although they came clean about a 3rd party software breach, it’s sadly useless to me. Will they be investing in better software, or will I choose alternate parking and delete my account? The two stars is because it’s a useful app, frankly… a mandatory app in some cases. The three stars against are for leaving me vulnerable to an unnamed software company, because I had to choose metered parking in an area exclusive to them. Parking in cities shouldn’t be a cyber-privacy risk and as we evolve that way, I hope there will be competitive companies with better security. Furthermore, I’d rather pay for an app then risk the sale or vulnerability of my personal information. To new users, be mindful to set your privacy settings immediately when adding the app and make sure you’ve chosen correctly. In fact, keep vigilant to make sure the setting is still as you’ve chosen. I delete parking app’s when no longer needed, which erases the data.
Avoid park mobile if possible
by wishingITworked on 2021/06/16 17:30
I used this app for the first time several weeks ago. Today I got a message from Identity Guard indicating my park mobile user account has been compromised. Since park mobile does not let you cancel your account online, you must contact support to get this deleted. They also don’t let you delete your vehicle, so at lease one car & license plate must be defined in your account.
What’s going on
by SAR-New Haven on 2021/06/16 17:22
This crazy city seems to be replacing this system with a ticket system. Why don’t they integrate the two systems if the want to dump the parking meters?
Dark web
by hukalua on 2021/06/16 16:06
I like this service but I just got a warning from identity guard that the site was breached! so watch those passwords.
Excellent Value for Parking Service
by oliverfelixrojas on 2021/06/16 13:31
ParkMobile app is always up and running to facilitate parking needs.
Change credit cards
by tpshark on 2021/06/16 12:41
No way to edit or add a credit card, I’m seeing only pay pal or Apple Pay, I have an old CC on file, no way to remove and add? Makes no sense!
Data was compromised.
by iTunesdw on 2021/06/16 02:03
My data was compromised. The company’s sole response was “We value your privacy.”
Currency issues
by euroblueboy on 2021/06/15 21:32
didn't work for me, my apple account was created in Europe and this app is charging me in € with no option to change the currency so my bank will charge me a currency exchange fee. I ended paying with the credit card and using the timer in my phone, is was even cheaper.
Love it
by iPhone Cinco owner ;) on 2021/06/15 20:52
So much better than paying at a meter
Best.
by lirifusa on 2021/06/15 19:34
Easy to park best
So clutch
by 8iship75 on 2021/06/15 18:39
Takes away the hassle. So convenient. Don't have to worry about the meter running out because you can just add more time via your phone. So simple yet so genius.
Money Scam
by AyyyeeVery on 2021/06/15 18:22
I paid to park at a meter since there was no parking at the building I am working in. I paid over $10 for all day and I walked out to find I still got a parking ticket. Don’t use this app. It’s a scam for money and the police don’t check it.
App Could be easier
by reviewblock on 2021/06/15 17:54
Keeps forcing me to set new password. Too many options I don't want popping up and distracting me. Often not clear where to tap next.
So much fun!
by Spray wash on 2021/06/15 14:11
I so enjoy taking five minutes to scroll and click and enter information versus the old way of Two seconds that it took to slap a quarter in the slot and turn the dial
Scam app with tow companies
by Smirk face on 2021/06/15 11:22
It tricks you and very difficult to enter plate number. Makes it so easy for your car to get towed even if you pay.
Your personal information are compromised with this all
by Bon-age on 2021/06/14 23:38
After using this app, I got a message from my credit report informing me that my data was breached including my credit card details and my password. Way to go Parkmobile! Looking for easy ways to collect money without protecting your customers data!
Park Mobile Leaked My Info
by User18364759 on 2021/06/14 23:01
A security service I use determined that the Park Mobile application leaked my personal information including email and password.
Very poor quality
by pertw on 2021/06/14 20:25
You have no idea how many issues you have with this service, app and survey
Idk who’s to blame.
by d.stoney on 2021/06/14 15:03
You’ll put all the info in correctly and they still give you a parking ticket. If it was one time okay, but it’s been time and time again. Over and over. So I’m not really sure what Im using the app for. -St.Petersburg FL.
They had a recent data leak!
by Maybe 2.5 on 2021/06/14 15:03
Careful with these guys. They got hacked and never said anything. I got notified from one of my finance apps. If they get sued, I’ll join that class action for sure.
Fast and easy
by Db#@JLJ on 2021/06/14 13:55
Fast and easy
Extensión
by ja.@ on 2021/06/14 12:29
No te deja aumentar el tiempo de parqueo, por lo demás todo bien
Very nice
by ora42 on 2021/06/14 10:33
Very helpful and friendly app
Made me pay money
by benthelegend27oof on 2021/06/14 00:47
What the heck
Excelente
by 18 Tarzán on 2021/06/14 00:33
Muy bien
Got double charged. Support was unhelpful
by brent23 on 2021/06/13 21:31
Charged for wrong license plate. Support was unhelpful in resolving issue.
Very convenient!
by Pete A 77964 on 2021/06/13 21:15
Easy to use app. Easy to pay. Searching is a breeze.
Confusing
by mr_querty on 2021/06/13 20:22
Confusing to use and login.
Not easy to use
by emptythoughtsstfu on 2021/06/13 18:54
Why do I have to log into the app every time?!
Never going back to quarters
by stars in ice on 2021/06/13 16:45
Easy and has every feature it needs. Convenient too. No running back to feed the meter.
Too expensive
by R.DaneelOlivaw on 2021/06/13 15:57
25% over regular parking costs
Missing the minutes is an issues many times
by Dft7819a on 2021/06/13 15:52
It is expensive using this app for almost most locations.
Not worth doing things ahead of time.
by awdxfthbjuik on 2021/06/13 13:05
We came to the beach before 9 am, when parking is officially being charged for. I was wondering if I payed ahead of time, say 8:15 am, my money would be applied starting at 9 am, but NO, it started counting as soon as I put it in. So be alert as to when your money is worth using. Just don’t be late!
Don’t Used
by Wilton Manors Resident on 2021/06/13 03:32
This app has been hacked twice now and all of those of us forced to use it in our cities how have our information on the black web. Change your passwords, emails, credit cards, etc. This app company failed to secure our information. Again, all of your privacy info was exposed and they failed to tell anyone. Use at your own risk.
Good
by J&G2823 on 2021/06/12 23:23
Good and connivenced app
Horrible user experience
by ferchinpinguin on 2021/06/12 21:58
It took me 15 to set this crap up.
Easy
by road doggie yo on 2021/06/12 21:30
Down loaded the app& was good to go!!
Data breach! Be careful!
by corina contreras on 2021/06/12 21:03
I received an email that this app was hacked and my information was leaked on the dark web! Ever since the notification email I’ve been getting odd emails for job inquiries as if someone is using my info for employment purposes. I tried deleting my account or my information on the app and it literally won’t let me! It says to put in a help desk ticket which you have to call but the people answering sound shady. They wouldn’t delete my account, they told me that they would send me an email with a help desk ticket and that they would call me but I think it’s just an excuse to delay/prevent me from deleting my account. This is ridiculous!
Works! Easy to use.
by Rebajonez on 2021/06/12 18:41
What else can you ask for?
Lifelock alerted to a 26 million account breach
by Fenway02215 on 2021/06/12 17:37
I just got alerted by LifeLock that the site parkmobile.io has been reported in May 2021 to possibly have suffered a data exposure that could include 26,189,955 records I deleted my parkmobile app
Accessible to hackers
by Pete tellsthetruth on 2021/06/12 16:19
This worthless company does not protect your personal information. They released my name, email, phone number, and date of birth to hackers. Do not set up an account and do not use this app.
Log in issues
by stewjrtoo on 2021/06/12 12:58
Log in issues. Works when it works.
Cyber PERSONAL INFO BREACH THROUGH PARK MOBILE
by SandyDowntownDallas on 2021/06/12 05:10
There has been a haker retrieve my personal password and id through Park Mobile!! What are you going to do about this??
Process to sign up
by Khelmbrecht on 2021/06/12 01:06
Although it was a longer process to sign up for the app itself is wonderful. I like how you can put the time you want and the prices are amazing!!
App works!
by FL Gal 30 on 2021/06/11 20:41
Only issue I have is the time constraints. The app notifies you when time is running low, but you can’t add 5 or 10 minutes. You must pay another 30 minutes, (in some areas that’s a lot of $$). After paying for an hour, you should be able to at least “extend” your time by a few minutes.
Data breach
by GL3D1 on 2021/06/11 20:17
Got notified of a data breach, all my information and password.
Spot I paid for was completely full.
by johnnyboyblue on 2021/06/11 20:12
Thought I was getting a good deal on parking for a big event in town. Turns out it was too good to be true. I arrived at the parking spot within the time frame that I purchased to find out that it was turned into event parking. I talked with the attendant and he told me the lot was full and that I would need to ask for a refund. Had to park quite a bit away and go to the event. Call the next day to get a refund and they inform me that I need to show proof that I parked somewhere else. I paid with cash for the new spot and did not keep the receipt. I would not recommend this app. They do not stand by their product. Now it’s time to go through the credit card company and dispute the charge. Such a waste of my time.
Unacceptable customer service
by FlyingBryan24 on 2021/06/11 19:17
This app in theory is great like parkwhiz. Where the fall flat is I checked into my hotel. A 4 star hotel…. That uses this app to pay for self park. The app, even though I selected overnight, booked my spot for only 4 hours…. Not a huge deal or at least it wouldn’t be on parkwhiz. I have had this happen with parkwhiz and they just refund the first purchase and let me book the correct duration. INSTEAD. I talk with the single poorest customer service team I have ever had the privilege of speaking with in my life. I just say hey I don’t want the 4 hour parking I want overnight ( which is what I attempted to do….). Can you cancel the 4 hour which was in error and book the overnight. Their answer. Nope. Sorry no refunds after purchase! Have a good day. This app is trash. Their customer service rivals an. Off brand McDonalds. I will never use these thieves again. I’ll also purse a BBB complaint for not offering to correct the service I wanted to pay for. Instead forcing me to double pay or risk being towed.
My Email was compromised
by SpiritedSplit on 2021/06/11 18:10
Don’t get this app. IDnotify has confirmed my email was acquired by outside scammers through this app.
Free parking cost me 3.50 with the app
by PuddinPop420541 on 2021/06/11 18:06
I shouldn’t have to pay for free parking
App was hacked!
by Peaceofmind06 on 2021/06/11 14:15
Site was hacked and personal info exposed. App did not report data breach.
App doesn’t work correctly on Android
by Juanfice on 2021/06/11 13:35
I’m unable to extend parking times using the Android
Data breach
by some x on 2021/06/11 13:23
There has been a data breach that appeared in the dark web. You should inform ALL your users.
Information leaked
by Ellen Zapata on 2021/06/11 12:00
Got an email today that your site was hacked and my information leaked to the dark web. I can’t reset my password since I don’t remember the old password there is no option for forgot password.
Enjoyable!
by karL.A. on 2021/06/11 04:24
Phenomenal way to keep track of your meter time, while enjoying your day out.
This is the most user unfriendly app!!!!
by kbh60 on 2021/06/11 01:04
Pathetic app
Easy App
by omeeomai on 2021/06/11 00:59
Glad this app was easy to use and quickly able to add my vehicle!
LifeLock alert
by Bos piano on 2021/06/10 22:24
Just got a LifeLock alert about this site’s info on the dark web. Not sure if it’s secure enough to risk it.
Data breach
by JanickBijoux on 2021/06/10 22:21
App has been hacked and my data leaked on the dark web. The number of spam calls & texts I receive daily on my cell phone since early May is beyond absurd.
App Doesn’t Work
by NealCatFrance on 2021/06/10 22:13
App says the meter has time on it but the meter is flashing “EXPIRED”
Hackable so be careful guys...
by FernBeSet on 2021/06/10 22:12
I was warned about your system being hacked so Im rating 1 star to warn others to think twice before downloading your app. Because of you guys I have to change every password in all my accounts on everything from social media to financial apps. Ill be telling others by word of mouth so they wont fall into a vulnerable system. Thanks for causing an inconvenience. Be better next time I work hard for my money and little time to spend it. Just to be worrying about some park app hacking my passwords and potentially my bank info. Doesn’t matter if its not your fault, you are held responsible. Cant afford the cyber security? Then shut it down my friend. Simple Dimple.
Price change
by KopperlKid on 2021/06/10 22:04
The Manuel parking machine their (which didn’t work) would have only charged me 3$ to park my car. Using this app cost me 5.35$! Why! This is some swindling rubbish!
Easy
by amor_n on 2021/06/10 20:45
A very easy set up process
Pain points
by Nbdg on 2021/06/10 19:22
1. Implement Apple Pay 2. Allow the system’s password rules to accept the Keychain/iOS built-in password managers’s suggested passwords without further modification. They are plenty secure.
Super convenient!!
by b line headache on 2021/06/10 19:12
Especially if you have to park in Bergenline
False information
by rf419 on 2021/06/10 18:34
I’m standing at the meter and my time is NOT showing up but I paid through the app! I would’ve got a ticket had I not shown the person the app counting down time that I paid! Smh What a joke!
Love It Love It Live It
by A.MTrend on 2021/06/10 17:57
Had this app since I moved to ATL in 2010. Best & most convenient way to move in this city.
Dark web leak
by Dyingdiver on 2021/06/10 17:02
I only used this app once a couple years ago and found out from LifeLock that this app officially hacked and information has been leaked. Please be careful
Could be a little more accurate on zones
by Dc Fireman on 2021/06/10 13:49
It is a decent app and very convenient. Recently I parked in an area that was going to be closed for street sweeping in an hour. Parked for two and got a ticket. It would be nice if the zone told you it was closed for part of the time you were parking.
Tech support is horrible
by suzuki365 on 2019/07/15 16:00
So I been using this app for quite some and loved it but there tech support is the worst I ever experienced. What the problem with support is I was having a problem with payment for parking. Where I was parking was that the location wanted a minimum of $4 parking if using a credit card but there was no minimum if paid with cash. So I started a park mobile wallet with a minimum of $25. However when I went to pay for the parking it was still charging me the $4 minimum as though it was a credit card with it was not. Wallet is cash deposited into my account. This is where it gets bad. I contact chat support and explain my situation, the person says the minimum was for credit card payment which I understood and informed them that I was using wallet which is like cash and was not using a credit card. After explaining that the minimum was for credit cards and not cast they responded with “That’s great is there anything else I can help you with?” Use to love the app but my feelings have drastically changed....
Good at the basics, two annoying issues
by Decadeindc on 2019/09/19 15:34
ParkMobile seems to be the most popular app for municipal parking around me, and it works pretty well for what it is. Seems to sync well with whatever technology the authorities are using. A handful of app-specific annoyances in the last year or two: 1) there are more often than not popover ads or popover promos that appear as soon as I open the app that I must dismiss in order to input the parking zone and start parking. I imagine most people are like me and in a major hurry to input the zone number and start the clock. The ads and promos are a HUGE annoyance. I’ve cursed the app more than once standing in the rain after finding the zone number and trying to start parking. 2) I turned off app notifications for time remaining and session expired and now they will not turn back on for me. Every time I hit the radio button in the app, I’m redirected to the iPhone setting menu for the app, which doesn’t help - two different types of settings. All of those iPhone settings are correct, so I don’t know what the problem is turning notifications on in the app. I really don’t like text or email notifications, which are now my only options. 3) I had to log out and log back in to the app to see an updated parking history. The app stopped showing parking history in real time for a couple months.
Terribly unreliable - caused me a parking ticket l
by Jwillfisher on 2018/10/09 17:05
I don’t even have time to list all the things all the things that went wrong with this terrible functioning, unreliable app. I parked my car and walked off, opening to app to pay for my parking. The app then bugged out and had issue after issue. First, it would randomly sign me out and and wouldn’t let me sign back in, telling me my info was incorrect, or simply loading forever. Once it finally started realizing my info WAS correct, I tried to click on a zone and it wouldn’t load it. Then, when it finally did load it, it kept telling me I didn’t have a payment method on file, despite having used it before. When I went to add a payment method, it showed that I did indeed still have a payment method on file. I continuously opened and closed the app, again and again trying to get it to simply function properly, and every time it was a different issue, different bug. Eventually I became so frustrated with it that I went and grabbed my wallet, walked all the way back down to the parking space to pay manually, and upon arrival realized that I had received a parking ticket in the time that I spent trying to simply get to app to function. The app fails at the simplest levels, and is just terrible and unreliable in general. An app like this is supposed to be reliable - that’s the whole idea. Don’t waste your time on this.
Ticket Vulture Scam
by Chris9642469094 on 2021/06/05 20:32
Avoid park mobile spots, find a parking garage. I put 30 minutes on the spot as we were just grabbing a quick bite. At 29 minutes I tried to add more time but it wouldn’t let me. I looked up from my burger and the meter maid was already hovering over my car. It took me 45 seconds to cross the cross walk and by the time I got to my car she had printed the ticket and said once it is printed there is nothing she can do. I paid for the spot through 12:45, the ticket was issued at 12:46. The car in front of me was smart enough not to pay at all. It was there before I parked and was still there 8 minutes after I got the ticket. Because they didn’t pay, Park Mobile didn’t send a message to the meter maid and they didn’t get a ticket. As soon as she pulled away she did a U turn and parked next to a car on the other side of the street and waited 3 minutes until their spot expired. Over $100 of fines every 5 minutes for the city. That is easily $20k per day per meter maid. Not a bad racket when the spot is only worth $7 per hour. I paid more for the credit card “convenience” fee on the ticket than it cost for 30 minutes of parking. This app is not about making parking convenient, it is about reporting exactly when your spot is expiring to ensure you get ticketed and cities get their ticket revenue. I wonder how much commission they make on the tickets???
User error?
by stranded 2 on 2021/04/23 20:42
I paid for the wrong car and got a parking ticket. Mea culpa, but the app makes this error easy. How? The app spontaneously rearranges the vehicle list order when a non-default vehicle is chosen. How is this intentional? It is confusing and misleading. ParkMobile has created a payment system that is structured to benefit itself and its contracted municipalities. Its users are simply revenue generators. The app's structure ensures that users always pay for more time than they use, allowing one parking spot to generate overlapping revenues for multiple vehicles. Some users belatedly realize they selected and paid for the wrong car and effectively double-pay for their parking when they catch their error and correct it by paying again for the correct car. People making my error pay both for their parking and for their parking ticket (if unresolved). My experience with customer "support" indicates that ParkMobile disavows any responsibility for contributing to profitable user error and thereby protects its revenues. ParkMobile's regrets for my inability to use their app and apologies for my frustration are a condescending approach to customer service. I did them a favor by presenting my concerns, and they rejected them. It's called stonewalling. I will confine my use of ParkMobile for when I might need to extend parking sessions remotely, otherwise I will just pay at parking stations directly.
No-help Desk
by Namaste CaliMan on 2018/09/19 17:13
Update 9/18: in response to ParkMobiles apology and offer to assist via email, I sent my third email support request on 11 August (previous emails on and 21 and 29 June) and not one email has been responded to. Stop acting like you have customer service when you clearly don’t. Bottom line: good app, convenient, but you’ll never ever get a refund should anything not work perfectly! And no one from “customer support” will ever respond to your emails. ====== The app is good and does what is says, but customer support is non-existent. The app warns that the service is merely a financial transaction tool between municipalities and the meter so the app developer will NOT process refunds. However the app offers an opportunity to forward your comments to the city to request a refund. I received an automated email once the ticket was opened, then nothing. I’ve sent follow up emails and not even an acknowledgment, nothing. The original email says it was from the park mobile helpdesk, but I’m pretty certain one doesn’t even exist. Why offer to facilitate communication with the municipality if you’re not going to do it in the first place and then not even get back to the customer with any update(s) much less an actual resolution. It’s been over a month and nothing.
Glitch caused me to get a parking ticket, but developers ultimately reimbursed me
by NM2112 on 2018/09/22 03:34
I parked and saw that parking could be paid through this app. I downloaded the app, entered my vehicle and payment information, entered the zone where I was parking, set it to pay for two hours ($2.85). I got confirmation and even saw the clock start counting down. I go to lunch, then come back to a $42 parking ticket. I check the app and somehow there is nothing in my activity history. Edit: I have sent the information as they requested. The event happened exactly as described above. I will update my review to include how this is handled once it is resolved. Edit #2: I've upgraded my review to 4 stars. The app didn't work and I got a ticket, but I was surprised to find that the developers actually responded to this, they investigated, and ultimately reimbursed me the price of the ticket. That's excellent customer service, which unfortunately isn't common these days. And for the record, I used the app again a couple of weekends ago (I made sure to take a screenshot this time) and it worked fine, so I'm not sure what happened with that first one.
I like it
by TinyTBS on 2018/11/02 15:20
I’ve only used the app a couple of times but it’s always worked well for me. It’s fairly straight forward and easy to use. You can add any vehicle to your account quickly from anywhere. (I even added my daughters best friends car from home when needed to park, because they are teenagers and don’t always think ahead.) You can have multiple vehicles on your account. All of the info you need to know about a space (hour and minute rate, maximum time allowed in a space, etc) so you don’t accidentally get a ticket is given in the app when you chose a space/parking zone. I often use the app before I even get out of my car (and I counsel my children to do the same) which gives me a greater sense of security. I like that it warns you when your time is going to run out and I find it very convenient to be able to extend my time in a space from my smartphone rather than having to run out and feed the meter.
Good app, bad business practices
by ads-are-aids on 2019/07/11 02:17
Edit: as an addendum to my review, there is a way on the website to change your membership to free. However, i was forced to add a new payment option just so it would let me into the personal tab. This is what led me to believe there was no way to cancel the membership, as there is no way to opt out of this, you have to add some payment info before it will let you on. Currently, my review still stands, it took one click on the app to sign up for pro, so it should be just as easy to do it in the same place on the app, not hidden away in some submenu on the website I used Park Mobile throughout college to park on my campus and never had a problem with it, I even signed up for park mobile pro. Now that I’m out of college and moved away, I wanted to cancel my pro since I won’t be using park mobile anymore, and I can’t find anything about how to cancel it, not on the app or the website. This is wrong. If I have to jump through a bunch of hoops just to get an app to stop charging me money, then I see that as a scam. I’ve had to contacted customer support to cancel it, and I will not be using this app again
Got me lost trying to find my car
by jtbeetle89 on 2019/10/31 02:19
Downloaded this app when one of the downtown Indianapolis parking meters had buttons that weren’t working at all. Used it to pay for my parking, entered the associated info, and took note of the number of the parking spot. I even looked to see and was pleased to see a “find my car” option for when I was done. After a work dinner downtown in a city I’m unfamiliar with, I fired up the app and told it to lead me via Google Maps to the car. I knew it felt off when it told me that my ~5 minute walk TO the restaurant was now going to be a 17 minute walk BACK to my car. But I followed it, thinking perhaps I got myself distracted and hadn’t realized just how far I’d initially walked. After reaching the destination, I discovered I was nowhere close to my car. Through trial and error, I eventually found it — first by walking 17 minutes back to the restaurant, then by systematically eliminating other directions. Ended up completely lost for nearly 45 minutes before finally reaching my car and then driving an hour home. Lesson learned: don’t trust that particular feature. The app gets two stars because it allowed me to pay for parking and I didn’t get a ticket.
Going Downhill
by JL 5285732 on 2020/01/28 16:31
This app has historically been excellent. Recently though a ton of bugs have been introduced. It seems to have lost my account information; I can login with my phone and password and it has no history no payment methods and someone else’s vehicles. I tried to log out and log back in but when you log out it leaves “sign in with faceid” on, so you get stuck in a logoff-logon loop. Had to cover my faceid sensor to get out of it. Added credit card as only payment method but it tried to use PayPal instead on check out. When that failed, it lost all information and I had to start over at a map of the US. I did it again, the second time for same location it wouldn’t give me the max/all-day option, only duration. I selected the max 13 hours on the menu and when I hit save it set to 8 hours. Did it three more times and third time it kept 13 hours. Went to checkout and it was back to 8 hours. I hit “change” on the duration and it started me over at map of US. I eventually succeeded (I think) but total time elapsed fighting with the app was 14 minutes; incredibly buggy and disappointing given how great and smooth this app used to be.
Awful app and help is unreachable.
by Evgameeeeegirl :Pppp on 2018/04/18 16:21
I am going to have to delete the useless app because my bank card was stopped due to fraud, and I cannot enter my new number. No help available and not user friendly. Went into every conceivable help category and received no information that worked. It said I can change the card by tapping on the old one and reenter. Well that isn’t true. I spend 10 minutes trying to park before I got down on the floor of my car doing the search for coins. Then I went to my communities parking to complain about their app and they won’t take complaints - I have to contact an uncontactable company. So this company has total control of parking in my community and they have no way of being held accountable for how miserably their app works. I sat down at home and have been working on this for 1/2 an hour already without resolution in changing my payment. This is a junk poorly supported app and I have no choice but to erase it. What a crock and what bs. I am going to write a letter to my council members to let them know that this app is not workable and the parking office doesn’t want to hear it. Communities need to hold these companies accountable when they have dedicated their technology to this monopoly. Idiocy and incompetence.
Useful and frustrating app
by Luvvygirl on 2019/10/26 15:48
I use the app only once every month or two when I go to Walnut Creek or Oakland. It’s very convenient to use for parking instead of looking for change or pulling my card out and dealing with the parking meter. The app though is very frustrating in a few ways; 1) it never picks up the parking zone I’m actually at but seems to pick up every other zone around me. So I always have to punch in the zone. 2) After going a long period without using it, the app always ask me to setup my payment method even though I’ve done this numerous times with cards that haven’t expired since the last time, 3) more often than not I punch in my zone, then my space # and hit continue when it asks me to select a vehicle. There’s no list and no option to bring up my list of vehicles so I have to cancel and go to my vehicle list only to see all of my vehicles are there and my primary one is set to default. After checking I then return and it allows me to restart and finish the parking process. Like I said the system is very useful but the user interface needs work.
Cost me a $30 violation
by GioZway on 2018/09/04 13:15
Older versions allowed easy switch between cars. Also clearly identified which car you were paying for parking. You need to now go into settings and change your default car anytime you want to pay for a different car that is already in your list of vehicles. I have three cars and was confused as to which car I had set as the default since it did not tell me as I was setting the parking duration. Paid a $30 violation plus the fee to the app plus the $6 to the city for the other car that was home in my driveway. MAKE IT EASY TO switch between cars like before. SETTINGS ARE NOT SOMETHING YOU SHOULD HAVE TO TINKER WITH WHEN YOU HAVE A CAR FULL OF KIDS AND YOU ARE TRYING TO PAY FOR PARKING. UPDATE: Changed to five stars from one star. App owner made good on promise to make things right. Expeditiously handled the complaint to my satisfaction- above and beyond which is rare. Thank you.
Terrible user experience
by Funnyburr on 2020/09/12 21:40
This app is horrible with remembering where you are. Any time you leave the app it will forget where you are and where you were in the payment process. Need to reset your password? Enjoy going to your email app and losing your progress. Do you use a password manager? Enjoy going to your password manager app and losing your password. The password you created is randomly generated and secure but doesn’t have a special character? Enjoy going back to your password manager and losing your progress. Apple Pay is unavailable with this so don’t take too long getting your credit card out because guess what happens when your phone locks you out after not interacting with it. Your phone randomly cleared it’s clipboard so the password you had copied is gone and you need to go to back to your password app? Guess what you get to do... Every time the app forgets your progress, it takes 20-30 second to get back to where you were. Took me 10 minutes to just pay for my dumb parking. I wish like hell some other company would make a better app that cities/municipalities would use instead.
Worthless fad delete it now
by Bus it fix this! on 2019/03/14 22:39
There may be a lot of stupid and lazy people who still use this stupid app, but think of all people who don’t use it or have stopped using it. I still see plenty of people using stupid parking meters. My mother was all excited about paying for parking with your phone until she stopped using ParkMobile. I mean the app is great it saves me a trip to the parking meter to swipe my stupid credit card. This app even allows me to cheat the system by paying remotely when I saw parking enforcement ,but that got boring after a while. I eventually got a ticket since I selected the wrong plate number since I use multiple cars. What’s even more annoying is that I mistakenly still put in the wrong plate number and confirmed it. Then I had to pay twice😭. Just kidding! You just go through the time Consuming task of disputing the transaction with the credit card company. It’s the same thing with the stupid sections and spots. Maybe this doesn’t happen with everyone ,but I’m dyslexic so sometimes I misread all the numbers or press the wrong button. Think of how much better it would be if there was an edit feature. Anyways here’s my review.
Not happy, Lucky i can’t rate 0
by #5xXx on 2021/01/18 18:27
I use the app quite often because I live downtown. I thought it was easy and convenient so that’s i won’t have to stand at the meter trying to pay every time with change or my card. I have been given tickets a few times that i have paid saying that I did not have money on a meter. Just recently my car got towed because they said i had 6 unpaid parking tickets. I have receipts for every last time i paid at a meter. I had to pay $220 for ticket and $240 to get my car out of tow. They wouldn’t let me get my car unless the tickets were paid for. I was LIVID!!!!! This isn’t right nor fair! We are in A pandemic, people are barley working and they are giving away tickets when people are following the rules. I dnt know if i should be frustrated with ParkMobile or Parkindy. Maybe they are the same company, if not ParkMobile, you might want to remove yourself from Parkindy because they are making you all look BAD!!! I will no longer be parking at the meters. I will rather walk for blocks to my destination then give away anymore of my money again to Parkindy/ParkMobile.
Won’t let me park for only an hour or two
by tiredOfRebooting on 2020/01/04 23:38
I downloaded because I had no other option to pay for parking in a lot in Seattle (zone 2606). I’ve parked in the same lot on weekday evening and on a Saturday. Once I enter the zone number, it automatically chooses the max time and there is no way to change it. The lot is clearly marked with rates for hourly parking. Giving the app the benefit of the doubt (e.g. maybe the lot actually only allows max time parking), i would expect the app to tell me that is the only option available, instead presenting me with a widget that is clearly intended to let me edit the parking time but will not respond when touched. Also be fore you pay you have an option that says “change” by the parking time, but touching it only takes you back to where you enter the zone and time is automatically set. Thanks for reading. Finally as a minor annoyance it presents Apply Pay as a payment method, but also a red message saying it is not accepted. Why?
Use this app 3 times a day everyday- never have issues
by Sabs20202020 on 2019/06/05 06:46
I have been using this app for at least 5 months now and use it very often so do my colleagues, friends, clients and guests. Everyone always mentions how convenient it is. It also runs very smoothly. Once in a while they will not find the meter I’m trying to charge but I think they’re in the process of integrating all parking meters to have this fab feature. I believe I was also sent a $5 Starbucks card upon signing up. I think that’s the only time I’ve ever received a gift card for another company as a thank you gift. I thought that was so classy. I was very impressed at both their generosity and thoughtfulness. I’m just in the process of understanding the benefits of being a premier member I hope this means I can pay in advance or schedule a payment. All star app. Much appreciated. I wish you guys all the best!
Convenience at a price
by cmk∞ on 2020/02/21 16:01
23% seems like a fairly steep price to pay for the convenience of paying a meter via phone, but it *is* convenient. There are 2 main issues using it for street parking. 1) ParkMobile doesn’t alert you or prevent you from paying on days/times when parking is free. (Seems like this would be an easy app side fix) 2) Unfortunately how well the app is integrated with local parking authority info seems a little hit or miss, and that 23% we’re paying to the folks at ParkMobile clearly isn’t going towards them proactively confirming the info they have from parking authorities is correct. Here in downtown Newark for example, there are event parking rules in effect on certain streets on certain nights. Admittedly it’s a bit complicated: 2 hour metered parking during the day until 6pm, free after that until midnight if no event. If there is an event it’s $25 for the evening. And no parking after midnight. ParkMobile is unable to indicate which days have events, and it simply says no Parking after 6 (no option to pay the event rate). When I alerted the PM folks to this via the chat help in the app they said it’s up to the local parking authority to contact them. At a certain scale this is understandable but still, if a user has flagged an issue could they not proactively reach out to the parking authority? Unimpressed. I’ll keep using the app for now, but would love to see the above issues addressed for a more seamless experience.
Awesomesauce with awesome sprinkles on top!
by 17Me1717 on 2019/04/04 18:57
This app is excellent! No more coins! Major hassle reducer. Yea! In addition to the idea of a wireless parking meter and associated app, which is great, I find this one to be really well designed. There is an initial account setup, which is quick and easy. You put in ID details for yourself and your car, and select your desired payment method. After that, everything happens in one screen. You select your parking “zone” number based on what is labeled on the meter, then you input the amount of time desired, or select “maximum time” and you are done! The app screen will continuously show you a countdown of your time remaining. even alert you when your time is close to expiring if you want! In my town, they have one meter per two on-street spots. At first I was confused as to how the meter “knew” which car had what time remaining, but then I realized that’s why you input your car info. Makes perfect sense, and obviously saves the town money. Bottom line, this app is really easy to use, the user interface is wonderfully clear and intuitive. Big time saver, big coin and hassle eliminator, overall a really nice experience. Love it!
In bed with Tow/Boot companies.
by Dphnwri on 2020/08/05 16:45
I’m a handyman and I was helping a client’s daughter set up her new apartment in an off campus student high rise in Midtown Atlanta. It was before everyone was back so the garage was empty, but being the rule follower that I am I paid for several hours of parking. It was entirely my fault for not having my sound on so I could hear the notifications that my time had lapsed. When I got down to my car (20 min past the limit) I found my car booted. This was during a time when I literally only had $75 to my name after a really bad year. The boot company guy rolled up to unlock it and was a jackass the whole time. I wasn’t very nice either calling him every name I could think of. My issue is that the garage is under the building and was empty. The time on the boot notice was for less than 5 min after my time lapsed. There is no way he just randomly drove by and decided to come inside the garage which is completely enclosed so he wouldn’t have just seen that someone was inside. The app had to have alerted him to come boot my car. Just a douche move.
Do not try
by flnfrmheaven on 2018/12/15 16:39
Apparently I Went through all the trouble to download this app and pay through the app through my PayPal and it shows paid in my timer and began ticking away...but My meter was still flashing red saying it needed payment. After two minutes of it still flashing red I finally went ahead and made a payment with my debit card instead manually and that worked instantly. I double checked and screenshot all my information everything was correctly entered on the app. When I contacted customer service about this they basically said i’m out the money and should not have double paid. Even though it was flashing red telling me that it was expired still. And that I could’ve just fought it if they would’ve tried to give me a ticket. This is not appropriately set up and I would NOT recommend this to anyone. Do not waste your time. You’re going to end up with a big fight with this company or a big fight trying to get your ticket reversed because it does not sync up with the meter. This was verified though customer support.
Will charge you outside of parking meter hours
by Maria Belem on 2018/01/23 15:46
Make sure you watch out what you are paying for. Make sure you know metered hours because the Parkmobile app will charge you regardless. I downloaded this app so I could pay for my parking and not miss my train. The app works fine except for one very bothersome component: It does not tell you what time to what time you are obligated to pay for parking. Instead it allows you to pay for parking at all hours of the day and night. I paid for parking from 8:15am - 4:15pm. There are no signs inside of the parking lot telling you the metered hours. So I paid those 8 hours. However, while I was still away I wasn’t going to be able to make it back until after 5pm so I paid $0.35 from 4:15pm to 5:15pm. I then paid again until 6:15pm. Even though the metered hours are only from 9am-5pm the app lets you pay their transaction fee during these off hours when you don’t have to pay for parking!
Purposefully hides your parking spot to make you pay more!!
by music_man75 on 2020/08/06 00:40
This is the 4th or 5th time this has happened. Drive to a new area of a city and pay to park. Time to leave. You use the “find my car” function. Suddenly your car is BLOCKS away, you can’t did your car, it sends you to the map app of those choice. While you’re trying to find your car you get multiple notices that your time is expiring. You pay a few bucks extra to cover the fees and suddenly it didn’t know where your car is. The map is unusable and you cannot see the map of where you paid to park. Your car was 1 block away and the app map function makes you wander around 5-10 blocks. THIS IS NOT on accident. This is how these scum make money. Watch it happen. Pay for parking in a city you don’t know. Try to find your way back to your car via the app. SCAM, SCAM, SCAM, SCAM, SCAM!!!!’ Embarrassing. And this is not news- it’s what every REAL app review mentions. The positive reviews are paid foreigners that don’t have cars or kids that don’t drive and don’t know better. EMBARRASSING.
Great App - lacks one useful feature.
by ChaseRCBham85 on 2019/07/01 23:28
This app is great! Makes paying for parking a breeze and so much easier. It really should have five stars, however, I’m withholding the fifth star till some mechanism is in place that would allow customers to adjust their estimate parking time. As is, you can only add more time to the meter, but you can’t subtract time. If I pay for eight hours, but get off early, I’m still paying the full time. It would be great if the app allowed users to “clock out” if they leave early and have the time pro-rated or a credit applied to the next time a customer parks. That, or have a GPS connected to the app so that it automatically “clocks out” when you get a block away from the parking zone. All this said, if this feature does exist, and I just haven’t figured it out, someone let me know and I will adjust my rating.
Worst Support EVER
by Youruser152 on 2021/05/02 07:27
They recently leaked all their users info such as: name, plates number, credit card info probably something else. And you as a user can’t delete your account or remove your credit card info or remove your plates number. Hear me out: if you want to delete your account from their system you have to 1) email them and ask their permission to delete your own personal information 2) wait 10(!!!) days for them to email you back with “ Give us your credit card and plates number information first to verify your identity 😹 3) Beg them to delete your account some more and after 5-6 emails and a very lengthy chat they finally deleted my account from their system BUT I’m still not confident that they are not keeping it somewhere in their database. Horrible support, horrible company. Now someone is selling my identity somewhere on dark net thanks to this app. Hope they go out of business soon
User beware
by delbaybliss on 2019/08/31 21:44
I accidentally hit the 5 star review - so disregard that!! You are definitely NOT getting 5 stars! How about letting users know when they are in a NON STOP ZONE!!!!!!! One reason I wanted to use this app was its function to cancel early - because when going to the beach one can really know how long you’ll stay - what if it’s too windy coming off the water or it’s an irritating land breeze that brings in all the flies - so this app solves that problem right? WRONG!! Apparently in Wildwood NJ the app does NOT let you end early - so I pay a 45cent up charge for the “convenience “ but the “convenience “ is only for extending - not ending early. So I would LOVE to know what Zones in south jersey let me end early!!! So users beware - you too might want to know where you can stop early before committing to the up charge fee!!! But how one finds out is a mystery to me!!!! All their information online says you may be in a non stop zone but you only know that after you pay and there’s no stop button!!! That is fraudulent!!!!!
No idea which meter is working
by w90coupe on 2018/08/20 12:21
They out stickers on each meter but some don’t even work or they are only good for 2 hours but they are digital. Walked to my office and thought I’ll pay my meter at 8am til 4pm but when it came to adding time it wasn’t available ! This morning I parked at a meter that is out front thinking it’s digital 10 hour meter and it’s only a two hour meter from 8-10 but when I parked there I could put 3 hours 7-10 but see, our meter people start at 8 but now it’s at 8 it’s only good for 2 hours. Seems fishy to me. Now the 2 hour meter cost me 90 cents when I could have just put in 50 cents for 2 hours. I thought this app was going to be helpful as I’m disabled and can’t walk back to meter to add two quarters :( so now I’ll have to pay 90 cents every two hours instead of 50 cents. They should post how much each meter will allow on the meter and not require you to drive to each one to check how long you can do it.
Works well for me - multiple car is now well supported
by Tom9999912 on 2019/02/09 01:23
This app has been reliable and works well for me. My only issue is clunky support for multiple vehicles. There is no way that I’ve found to select a vehicle for a parking event other than the default one. So I have to go to vehicles, change the default and then park. Then I need to change it back for my more commonly used car. It would be so easy to include the option to choose one other than the default. I’m surprised it doesn’t have this capability. If I’m wrong and you can do this, I sure don’t see how. Update: the newest version provides a prominent notice of the cat being parked with the option to change to another vehicle. I guess that option has been there on the final for a while but I didn’t realize it. This solves my issue.
Paying for convenience, but with hidden costs
by philly1075 on 2018/05/25 16:11
This app making street parking and extending your parking time very easy. I live in Philadelphia, where metered on street parking is everywhere. The app makes it convenient to park, pay, and then see how much time you have left. The app also lets you extend your parking further. However, it charges you a significantly higher amount to do so and the up-charge is ridiculous. The app wanted to charge me $7 to extend by one hour, the same amount I had just paid for 3 hours. Then when the parking expired, I was not allowed to “re-park” in the zone (not actually a policy of Philadelphia parking, just the app). I had to go to my car anyways, where I used the on-street meter to pay for an additional hour in my spot without moving the car. I am fine with paying a small fee for the service, but it seems ridiculous to hike prices by so much to extend parking time. Will probably not use in the future.
Glitches / No Refunds/ Rude customers service
by BButtowski on 2019/11/27 12:52
Let me Start by saying I like the convenience of the app. I understand how it should be working and that’s why it’s get 2 starts instead of one. After using the app for over 6 months, I’ve had a few problems. My app logs me out at random and loses my info once I’m logged back in or I can use the screen. If the wrong car is chosen you have to pay again (instead of switching the car) for the correct car and don’t get a refund for the spot you already paid for. The customer service rep I spoke with didn’t make it easy to communicate with. She responded in a way that made it seem “unreasonable” for wanting a refund on a parking spot I don’t have. It’s a convenient app however there are several little things here and there that make it annoying. That can add up and make the app no longe useful. Not happy about the glitches, no refunds for slips cause by the app and rude representatives.
SCAMMM METER APP READ REVIEW!
by phrosties on 2019/02/04 17:01
U need to be able to extend parking on a 1hr parking spot. There should also be sometime of grace period. I keep getting tickets because of waiting for the meter to be expired to pay for the next hr. For example 1hr parking I have to extend it at least 1-2 mins before the 1 hr is up. Meaning I have to start a new session which in reality it causes me to over pay for parking. I end up paying 1hr for only 58mins of use. Also I’m always getting tickets because the parking agents have the ParkMobile app and wait until your parking is 1 sec expired to give u a ticket. The only way to prevent this from happening is to over pay your parking sessions over and over. Such a scam. You’ll end up paying from your house a few hrs of parking but than come to the car and realize you got a ticket because you didn’t extend it for 1 simple second. I’ve had to pay a couple thousand in parking tickets, fees and tolls because of this app. SCAMM SCAMMM SCAMMMMMMING YOUR MONEY WHEN YOU THOUGHT THIS APP WOULD MAKE YOUR LIFE EASIER AND CONVENIENT. FOOLS!!!
Dark Web Alert!
by J. Peeved on 2021/06/16 18:36
Although they came clean about a 3rd party software breach, it’s sadly useless to me. Will they be investing in better software, or will I choose alternate parking and delete my account? The two stars is because it’s a useful app, frankly… a mandatory app in some cases. The three stars against are for leaving me vulnerable to an unnamed software company, because I had to choose metered parking in an area exclusive to them. Parking in cities shouldn’t be a cyber-privacy risk and as we evolve that way, I hope there will be competitive companies with better security. Furthermore, I’d rather pay for an app then risk the sale or vulnerability of my personal information. To new users, be mindful to set your privacy settings immediately when adding the app and make sure you’ve chosen correctly. In fact, keep vigilant to make sure the setting is still as you’ve chosen. I delete parking app’s when no longer needed, which erases the data.
Just a few suggestions
by sailorachel on 2018/02/16 15:46
First of all, as a college student, I love this app. It’s really helped me out because I have classes and studios that last more than 2 hours and running out to fill the meter is a bit ridiculous. My one complaint about this app is that I don’t get notified about half the time that my meter has expired. With the way my school parking is, if I go more than 15 minutes without paying I have a very high chance of getting a ticket. I think it would be a great addition to the Parkmobile app if there was a feature to let you know once you’ve gotten a citation so you don’t keep paying all day long when you’ve already been ticketed. Or, come up with a way to have an all day parking choice so everyone doesn’t have to keep their phone on them at all times. Thanks!
Horrible! Women don’t trust it.. please. In safe and inaccurate!
by Agnlaze on 2019/11/16 09:08
I would give no stars if I could! App lead me farther away from my car to a unknown area! The state I was in I was visiting and I trusted this app and it completely failed me on the first time using it I am highly disappointed that my safety was compromised and called “customer care” and the care part shouldn’t even be there I was told not to trust the app saying even though there was a “finding your car” button provided to use the company was careless telling me they’re “nation wide” and have no access to telling me where posted “zone” signs and the only thing they could do for me was have me call local police for assistance. As a woman I would not recommend! Please think twice before using this app! My 5 dollar trip turned into 50 dollar mess because I had to use a ride share program driving in circles looking for the car they told me I could find on the app! Negligence and carelessness on their end!
Easy meter monitoring
by Karen Vail on 2018/09/15 21:02
I’ve used the app four times and I’m impressed. While others waited in line at the pay stations I pulled out my phone and paid while I was on my way to my appointment. Quick and painless. The reminder that the meter is expiring might be my favorite feature. Assuming I don’t have the glitches others have reported, this app is a huge leap in parking. Update: as i’ve continued to use the app, more glitches appear: forgets my profile, allows me to go through with processing, and just before payment it tells me that I need to add a vehicle. I have to cancel everything, go back to add a vehicle – but there are three vehicles already on my account! Numerous other such glitches have occurred (like telling me I needed to add a payment method – but there already two credit cards, and Apple Pay, on the account), making me spend time to redo the entire payment process. This app has potential, but not ready for prime time. And since it’s been in use for so long, there’s no excuse.
BE CAREFUL - weak credit card protections
by SQ in VA on 2020/06/16 21:07
I’ve used ParkMobile for some time and had entered my credit cards for easy access when parking. Last weekend I was listening to a podcast while my iPhone was in my pocket. Somehow the ParkMobile app managed to process not one but TWO charges for parking in a complete other state for $9.95 each! Worse their system tells you for help to email them and then you can an email saying they don’t offer help by email anymore. (Then update your we website!) While I was willing to compromise on paying one of the charges thinking I had to share responsibility for not ensuring my screen saver was on, you would think they’d protect against the system charging duplicate parking for the SAME vehicle in the SAME zone at the SAME time. But no - they say it is my problem. Buyer BEWARE! Given they have a monopoly on my area, I’ll be obligated to use it but I’m setting payment only to Apple Pay which would require my thumb or passcode.
Used the Park Mobile App, got a parking ticket
by Mike Bully on 2017/10/27 15:30
I used the app to pay for parking on 2 different zones in one day (let’s call them Zone A and B). Parking in Zone A I had no problem. When I parked for an appointment later in the afternoon, it was in Zone B. I vividly remember carefully inputting the Zone B’s number when I was paying for my second parking spot. After my appointment in the afternoon, to my dismay, there was a parking citation on my windshield. Upon investigating, it looked like the app copied the zone number from Zone A when I was inputting info for Zone B (even though I carefully put in the correct one, the app must have autofilled it, I cannot see any other way it could’ve happened). Therefore, the parking enforcement officer couldn’t see my payment for that zone. I appealed the $15 parking ticket but was eventually denied. I strongly believe that a glitch in the program caused me to receive this ticket and that your company should be responsible for its payment. I emailed customer support but has not had any reply as of yet.
Discriminates against seniors and non- locals
by Discriminated against elder on 2021/03/24 20:48
I was visiting Traverse City from Chicago today. As a Chicagoan, I am very familiar with parking apps since I use them every day. I stopped in traverse city for lunch and set up your app. It was so windy and your font for the app (and zones) are so small, that I needed to load the whole family back in the car in order to set up the app since the size of the font and my hair blowing around made it impossible to set it up outside. I finally set up the app and entered my parking zone and went on my way. When I came back to the car, I discovered a parking ticket. I was quite surprised since I just set up the app and entered more time than I needed. Come to find out, I didn’t actually complete the transaction because the fonts were so difficult to see and the numerous steps needed to complete the transaction. So I am leaving with a bad taste in my mouth for traverse city. I attempted to pay for parking but got a ticket anyway because of how cumbersome your app is.
dissatisfied
by win2.0.1 on 2018/10/03 19:35
I have been a very frequent user of parkmoblie, and had been happy with it. Not long ago I used it for the to reserve a parking garage for the first time, but the access road was closed due to emergency road work, preventing any access to the garage. I couldn't park as planned and was late for my work. I requested a refund from parkmoblie, knowing it wasn't their fault, and with some difficulty (was told to call the garage, which told me to call parkmobile, repeat three times) they granted a "one time" refund. The difficulty with which this was granted and the customer service, which made me feel like I was a perpetrator and the beneficiary of some grand gesture in form of a refund, makes me much less likely to ever use the app again. Instead of thanking me for my frequent use and apologizing for what happened, I now am fearful that should that happen again they will not even give me the courtesy of listening.
Not the easiest
by Crispyds on 2018/05/30 19:22
Love the ease and convenience of being able to pay remotely with your phone and even extend your time remotely – probably one of the best perks. Disappointed that Apple Pay is not a default and that it is up to each municipality and or area to accept Apple Pay. I thought the app simply wasn’t working until I stumbled upon a list of cities that Apple Pay is accepted. It turns out only a tiny parking lot is all that takes Apple Pay in the City of St. Louis. All of their public street parking requires a credit card on file. Not awesome. Signage and zone numbers need to be tightened up quite a bit. I’m finding more often than not I still have to get out of the car to figure out where the hell I’m parked or what zone I’m in because you certainly can’t read the tiny little signs that are facing the wrong direction instead of angled toward the car.
Use with caution
by Hello_World!!! on 2020/03/10 17:34
I Paid for a parking spot yesterday via this app and when I came back to my car, I had a parking ticket on the hood. Made sure everything was right in the app (I.e. I was in the right lot, the license plate was correct) and all was well. So I sent a dispute to the parking service, who then requested an image of the receipt. When I went back to the app, the receipt was completely gone from my history. So now I’m paying for a parking spot and the ticket as well. Update: I spoke with customer support and they were able to pull up a receipt for me. Big kudos on that! The ticketing company accepted it but informed me that they weren’t using parkMobile anymore even though it was still online. Just be careful, because some of the parking lots in the database aren’t completely up to date.
Not paying to park, paying to reserve a spot.
by Buster Ruby on 2017/11/18 17:08
First time using the app, looked on the map for a place I wanted to park it stated it would be $25. Set my time 6 PM to 1 AM. Paid my $25. I was driving oversize vehicle so I knew in New York they will charge extra for that. Arrived a half an hour early to pick up my vehicle. Was charged $32 extra. The complete bill was $57. The parking attendant informed me that he would be charging $10 more for oversize vehicle, which is what I expected. What I didn’t expect was to be pay more than $25 to park as per the app. I called customer support. The support person was not at all knowledgeable or understanding my situation. It’s took her 25 minutes to finally tell me that I did not pay $25 to park but just to reserve the spot. Not at all what I thought I was going to pay. Also if she just said that to me immediately I wouldn’t be waiting around for 25 minutes. It was a freaking nightmare at 1:30am in the morning. I will never use this app again and I suggest you do the same.
It’s Broken!
by sqott on 2020/09/26 21:44
Today I went into Washington DC and found almost all parking now either credit card or using this app to pay for parking. As I did not have the app or have sufficient time to go through the download and then signup process, I simply paid by credit card. The maximum time allowed was 3 hours but I needed more than that so I noted the ParkMobile zone number so I could use it later. About 15 minutes before my meter was scheduled to run out of time, I downloaded the app and went through the signup process. That went fairly smoothly. The problem came when I went to pay for my current parking place. I entered the ParkMobile zone number, but I kept getting error messages saying that the number was not valid. As I had walked quite a way from where I had parked, I quickly Ubered back to where I had parked and confirmed the zone number was correct. Really bad app if you can’t pay for your parking if your not standing right next to your car.
Horrible APP!
by gabzbsn on 2018/08/20 03:22
What would be one functionality of a parking app that would be just complete common sense? How to I extend my time. A simple button on the main screen where you see your time running out? Nope. Have to go through numerous articles in the help menu which still doesn’t address it. Tried this for the first and last time and still received a $25 citation from the city. Even showed them a picture of my car parked right under the sign with copies of my paid receipts. THIS APP DOES NOT WORK. I do respect the fact that you responded! Hats off to you! However, based on the majority of these reviews, there’s a ton of work to be done. The city took care of it for me and also mentioned they received numerous complaints about this App. I don’t honestly see how the reviews add up to 4.7. What you said sounds great but it’s impossible to see it on the App. Always room for improvement and I’m happy you are taking the steps to address these concerns.
Really screwed up app, it used to be great
by Chipstan on 2019/07/17 17:45
I don’t know what happened but they have really screwed up this app. It used to be easy. I pulled up to a regular parking location today and put in the zone. It asked me to “add a payment method “ which was odd because I have 3 on file. It didn’t say why none of those were good. It had a giant ad trying to sell me “pro” whatever that is and I could not access any of my 3 methods to pay, only “add”. When I clicked add there were 3-4 non standard payment methods that looked sketchy, plus PayPal and some kind of “wallet” which didn’t say what it was yet wanted me to enter my name and address with no further info. Help did nothing. I gave up and just drove two blocks to park in the free lot because I couldn’t figure out what was going on. Went to another location later in the day and all my payment methods were present and could be selected. I guess I just won’t use this app anymore if it is not reliable.
Unreliable App
by A-snap on 2018/12/03 16:16
This is the worst parking app I have ever used. There are a number of issues with this crap app. First, it does t seem to remember my log in info ever. Once I finally log into the stupid thing, it will tell me I have to input my card info (even though I have used it just the other day). Once I enter it, it takes forever to load and then tells me that card info is already on my account. Then when it comes to parking, I have received 2 parking tickets from my school. I take the shuttle from one campus to another. I would park, open the app, go through all the crap it makes you do to pay, walk to my bus and get on, it then would take forever to process a payment, just to tell me that the payment couldn’t be completed and would log me out of my account. This app has some serious issues and then need to be fixed. I would suggest just paying the ticket booth or parking machine cause this app is garbage.
Terrible - do not bother
by IWishIWasTheMonsterYouThinkIAm on 2018/07/28 18:24
I used to use this app with no problem. Now it does not work. 1) it friezes on a spinning logo for minutes at a time 2) it logs you out constantly 3) it only sometimes accepts your password when you try to log back in 4) it suggests zones that are close to you and then says those same zones are not available near you 5) it will not take a new credit card (the “add card button” sometimes just does not work) 6) similarly with the add PayPal button 7) the login screen often just erases what you have entered when you try to log in instead of logging you in 8) at some point they added a “feature” where “this zone does not allow back to back parking” which defeats the whole helpfulness of the app... the ability to re-up your parking without going back to your car. This app is now way more hassle than it is worth. Keep a roll of quarters in your car and don’t bother with this app!
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All Versions
4.0
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975,189
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79,458
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24,448
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9,300
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31,611
Current Version (9.14)
5.0
1,113,372 total
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970,890
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78,713
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24,201
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9,069
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30,499
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