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App name
ParkMobile - Find Parking
Description
With over 18 million users, ParkMobile is a smarter way to park. Easily pay for street, lot, or garage parking right from your mobile device. You can also reserve parking ahead of time near garages and stadiums across the country. ParkMobile is available in over 350 cities including New York, San Francisco, Washington, DC, Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Pittsburgh and Philadelphia. Why Use ParkMobile? • Skip the meter and easily pay for parking right on your mobile device • Extend your parking time remotely from the app • Get alerts so you know when your parking session is going to expire • Reserve parking spots in garages ahead of time to save up to 50% off drive-up rates • Find areas of the city where there is available parking and avoid areas where there’s no parking • Available in more than 3,000 locations coast-to-coast including stadiums, airports, universities and more. How It Works: • Streets, Lots, and Garages: Enter the zone number on the posted signs in your area. Select the amount of time you want to park, and start your session. Extend time in the app if you are running late. • Parking Reservations: Search for where you want to park and select the specific parking facility. Choose the date/time and complete your reservation. Follow the instructions in your confirmation to redeem at the parking facility. App Features: • Customizable notifications delivered via email, text and/or app • Save your favorite parking locations for next time • Store up to five cars in your account • “Find my car” feature directs you back to the location where you parked • Turn-by-turn directions to the parking garage where you reserved your spot • Multiple payment methods available including ApplePay, PayPal, VisaCheckout, MasterPass, ChasePay and most major credit cards • Parking Availability feature shows streets with open parking spots in your area Looking for Help? At ParkMobile, we’re serious about customer service. We process over 250,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is available 24/7/365. If you need help, here’s how to get in touch with us: Web: https://parkmobile.io Online Help Center: https://support.parkmobile.io Video Tutorials: https://www.youtube.com/playlist?list=PLkFsfUAHrnUc5jOm9XtjOmmJQt4YTTCyA Twitter: https://twitter.com/ParkMobile Facebook: https://www.facebook.com/ParkMobile Thanks for downloading the parkmobile app and discovering a smarter way to park.
Great Great App!
by MadGamer69 on 2020/08/06 21:54
Absolutely convenient! Thanks for the creation
Park
by ee737 on 2020/08/06 16:14
Life made easier. Hope this helps To extend the parking time
Better than digging for quarters!
by jrjd78 on 2020/08/06 14:36
Great app. Easier to use than I expected.
Convenience
by Thomas(Aka Skillet) on 2020/08/06 12:09
This app comes in handy especially when you do not have change to park with.
SCAM - DO NOT USE IN NYC
by frusturatednyc on 2020/08/06 09:52
This app is a scam and takes your money. They allow you to pay overpriced prices in what are illegal parking spots, and take no responsibility for a refund or offering back any money because the parking spot was illegal. Do not use in NYC. Instead, there is an official parking app for NYC or great apps to find parking garages and street parking. This app scams you and tech support are extremely frustrating and unhelpful. Don’t support them.
Worst app
by etubthv on 2020/08/06 01:19
Worst app
Purposefully hides your parking spot to make you pay more!!
by music_man75 on 2020/08/06 00:40
This is the 4th or 5th time this has happened. Drive to a new area of a city and pay to park. Time to leave. You use the “find my car” function. Suddenly your car is BLOCKS away, you can’t did your car, it sends you to the map app of those choice. While you’re trying to find your car you get multiple notices that your time is expiring. You pay a few bucks extra to cover the fees and suddenly it didn’t know where your car is. The map is unusable and you cannot see the map of where you paid to park. Your car was 1 block away and the app map function makes you wander around 5-10 blocks. THIS IS NOT on accident. This is how these scum make money. Watch it happen. Pay for parking in a city you don’t know. Try to find your way back to your car via the app. SCAM, SCAM, SCAM, SCAM, SCAM!!!!’ Embarrassing. And this is not news- it’s what every REAL app review mentions. The positive reviews are paid foreigners that don’t have cars or kids that don’t drive and don’t know better. EMBARRASSING.
Game changer
by Jenna987665 on 2020/08/05 19:16
So easy to use. Game changer from digging for quarters for the meter. Love that you can save favorite locations and title them.
Rio off
by 150% More Expensive on 2020/08/05 17:04
I am using this app because I have to with the “coin shortage”, but why does it cost $4.45 what usually costs $1.50?
In bed with Tow/Boot companies.
by Dphnwri on 2020/08/05 16:45
I’m a handyman and I was helping a client’s daughter set up her new apartment in an off campus student high rise in Midtown Atlanta. It was before everyone was back so the garage was empty, but being the rule follower that I am I paid for several hours of parking. It was entirely my fault for not having my sound on so I could hear the notifications that my time had lapsed. When I got down to my car (20 min past the limit) I found my car booted. This was during a time when I literally only had $75 to my name after a really bad year. The boot company guy rolled up to unlock it and was a jackass the whole time. I wasn’t very nice either calling him every name I could think of. My issue is that the garage is under the building and was empty. The time on the boot notice was for less than 5 min after my time lapsed. There is no way he just randomly drove by and decided to come inside the garage which is completely enclosed so he wouldn’t have just seen that someone was inside. The app had to have alerted him to come boot my car. Just a douche move.
Only ok
by Alycat2012 on 2020/08/05 16:26
It doesn’t allow for parking in advance. If I work downtown and this is the only app that the city allows for, I sometimes am too busy to run to my phone and extend the time I have for parking. Helping the city get more money in parking tickets.
Greed
by bamused on 2020/08/05 03:40
App was user friendly until I wanted to delete my credit card info from records. Tech support was telling me options that don’t exist. I had to delete app and follow up with bank to avoid security breaches.
Start parking button
by Jordan Sutton on 2020/08/04 18:40
I did not hit one extra button to make sure the parking time was started. After paying for parking.
Convenient
by GoneCatching on 2020/08/04 18:25
Best app for parking. Extremely convenient. They had a cover over the kiosk from the storm and using the app was a breeze.
40¢ transaction fee cost more than parking fee
by FTLbaby on 2020/08/04 15:15
40¢ transaction fee cost more than parking fee
Not very flexible
by tyfdshjvcf on 2020/08/02 18:49
Can extend but can’t refund when overbought?!?!
Easy to Use / Fair Priced
by #$&456# on 2020/08/02 18:29
Among parking lots that cost $15-$20/ this app afforded us easy to use lower cost option to all day and overpriced parking
No option given to stop a session
by Donnettes on 2020/08/02 17:46
No option given to stop a session
No safety net, inconsistent
by Bel air champ on 2020/08/02 17:10
This app is great until you think you’ve “parked” and nothing has happened. Nothing is triggers for just clicking time to park or hours. If you park you better sit around and make sure it happened or prepare to get a ticket!!!!!!
Would Not Allow To Add Credit Card
by Zobig1 on 2020/08/02 00:36
Credit card add problem
Inconsistent app!
by hatepmobile! on 2020/08/02 00:02
I find this app to be inconsistent. Sometimes works great, other times lots of issues!
Great app
by JoeC 15 on 2020/08/01 23:32
So convenient when u can’t find change or an ATM.
Would not let me change duration!!
by Gigi duo on 2020/08/01 22:51
Feel like being robbed! Horrible!!
Too expensive too too
by too x pensive on 2020/08/01 22:46
Too expensive!!
Swift, safe, and economical!
by ImmunologicalSynapse on 2020/08/01 21:58
I wish they were al ParkMobile
Parking App STL
by Fire Regg on 2020/08/01 19:07
It doesn't notify you when your time has ran out, so you can add more money once your time is done
Ok
by Jae Ortiz on 2020/08/01 16:43
Not that user friendly for people not computer savvy
Andyclose 100
by andyc100 on 2020/08/01 16:02
Easy to use even for an old codger like me
Updates are terrible
by HokieJarhead on 2020/08/01 15:17
Every time you update your terrible app it signs the user out and forces the person when they are trying to use the app to remember the dog gone password and user name instead of saving it.
Should be everywhere
by sab503 on 2020/08/01 14:41
I get upset when people don’t use this product for their parking. It’s so convenient and user friendly
Easy as a day at the beach
by mrc conrad on 2020/08/01 14:28
Beach parking made easy no quarter’s needed
Did not work
by Justness on 2020/08/01 09:44
I paid for a specific spot the night before so I wouldn’t have to run to the meter in the morning and they made me purchase 24hrs. I figured might as well since it is cheaper than the hotel valet. I woke up the next morning to a parking ticket and had to pay an additional 20 dollars to the 10 I paid. I sent the receipt to the city showing I paid for the spot and my request to contest the ticket was denied.
Horrible
by huggkuictxfhjfrd on 2020/07/31 21:45
So confusing. Worst service of all time.
App was down
by WaltsFault on 2020/07/31 21:38
Couldn’t use phone app all day until 2:30 pm. It kept opening and then shutting down before you could enter your parking info.
Credited wrong meter
by Goingtorota on 2020/07/31 18:55
It credited the meter next to the one I paid for. Unfortunately there was a car parked in that space so I couldn’t move my car over. I verified the area and stall number. I won’t be using this app anymore.
This is a wonderful app
by shattersplatter on 2020/07/31 16:56
This is a wonderful app thank you so very much
No extend button
by Chechthisout on 2020/07/31 16:09
Where’s the button for extending the time?
Awful
by gjgjhff on 2020/07/31 14:45
No Apple Pay. No Amex. Not intuitive. WhAts the point?!?!!
Buy now; find out how much later?
by Jay Ennis on 2020/07/31 13:33
So let me get this straight...I create an account, give you my credit card info, register my vehicle, park my car, and you’ll tell me the rate only AFTER I leave and you charge my credit card? Nowhere on the parking lot signage or in the app is the parking rate stated in advance. The competitor’s lot next door is $5 per hour. Yours could be more, or less. You could charge $10, $20, $50, and I would have zero recourse. There is no technical reason you can’t tell the customer in advance how much you charge. Until then, sorry, I’m deleting the app and parking elsewhere.
Overpaid for parking even after I left before session ended
by rachops on 2020/07/31 07:24
I use this app for the first time today and I get charged for 5 hrs ($9.85) because the app has no way to set a parking time for day 1 hr like normal meter would do if you used a Cc or quarters. I leave the stop after 1hr and then after several hours while checking my email I get receipt for $9.85 . Seriously how crap is this app. For a mobile app , the phone should be the default to notify about session ends and time limit expirations. Who members to look at emails. Maybe you should consider having a timer running like the iPhone native one so a user can see a countdown. I have used PayByPhone and honestly that’s way better and a no brainer. U park at a spot and when u come back u pay for the time you were there. No thinking on my part. That’s what’s apps are for!!!
Easy way to pay parking
by iDarkdata on 2020/07/30 19:24
Using the app makes it so much easier to pay parking.
OS issues
by Jessica 👏🏻😘❤️ on 2020/07/30 16:22
Does not work on the latest OS
Refund
by Hamon_1 on 2020/07/30 00:45
Parking meter was on expire lucky I didn’t get a parking ticket
First time user
by b0bbya on 2020/07/30 00:30
I’m new at this
Awesome App
by Mando027 on 2020/07/29 20:59
I really like using this app.
Payment not applied
by Lowkinoy on 2020/07/29 16:53
I put money in meter and meter did not turn green had to move to different meter
Great app-Big fees
by JohnyVile on 2020/07/29 15:05
Great app: if ur shopping or at work it’s super convenient to be able to pay or extend ur parking without having a pocket full of quarters or having to run back to the meter! The only thing that blows is if you stay, you pay!! Every time u re-up your meter, the fees and/or added charges go up. .50 cents the first time you use the app. $1 the next time, then $1.25 and up and up. Not a bad option if ur shopping or eating but it blows if ur at work for 8 hours in a 2 hour zone!!
Great App
by RitzyPanda on 2020/07/29 14:12
Very easy to use and convenient
Lifesaver
by LAWLE$$82 on 2020/07/29 13:30
I forgot my wallet at home and this app was a blessing, because the parking space accepted this app.
Easy to use!
by Missed a Few on 2020/07/29 03:27
Used for the first time. So simple and sends reminders if you need to extend your parking time. Will use again!
App
by Kasscousins on 2020/07/27 17:48
If the site was more real time for transactions it would be perfect
Parking rates need to be shown
by ILUSmomof2 on 2020/07/26 21:31
Overall the app is extremely functional. The three star rating is because the rates of parking are not clearly defined. I want to know ahead of time which rate I’m paying and that I’m getting the Hollywood resident rate.
Great idea
by jenaob on 2020/07/26 13:46
Very convenient!
Tight but right
by Hayward302 on 2020/07/26 02:28
This location was great because of the location. It was within walking distance from the pier and everything down town. I would recommend downloading the app so you can keep track of your time. The only downside was the size of the parking stalls. I drive a full size Toyota Tundra and I has to make a lot of adjustments getting in/ out of the parking stall. If you drive a smaller 2 or 4-door, you will enjoy this location.
Crap gps amongst many close parking spots
by ryenoh on 2020/07/26 01:24
If you are going to build an app. Make sure it works.
Awesome
by Anthony Sledge on 2020/07/25 23:32
Great
Idea full marks. App not great.
by #don'tbothet on 2020/07/25 20:57
App is not intuitive at all!
ParkMobile at Newport Beach
by hjndmn on 2020/07/25 20:05
Parking was super easy but we didn’t use all our time. I wish there was a way to get credit for the time not used.
Good app
by Phila Flyers Fan on 2020/07/25 16:51
Quick and painless
Makes parking easy
by J-dog19999 on 2020/07/25 16:17
This app makes parking so much easier than waiting time standing at a machine and trying to see what you are doing in the bright sun.
Terrible
by Charlie0304 on 2020/07/25 16:13
Terrible
AppPay not working
by DOneMann on 2020/07/25 15:33
Didn’t appreciate my Apple Pay not working makes no sense but other than that it was pretty easy
Parker
by NolanPierami Real Estate on 2020/07/25 14:22
Awesome easy app
Expensive
by 17hrs and frustrated on 2020/07/25 13:34
Used to be so much cheaper to park everywhere now it’s ridiculously expensive
Easiest parking system ever
by Taxkween on 2020/07/25 11:36
I love flying out of Meridian MS & this parking app is great. Simple & efficient. Thank you!
Max price
by Kilkee13 on 2020/07/24 23:53
There’s no way to decrease the amount of hours so you end up paying the maximum price. Bad app features.
Charges you when it should not
by AMDJ Family on 2020/07/24 22:30
If parking is free after 6PM, why is the app trying to charge me!! You would think it will say parking is free. Agree tech support is not good
Zone Number
by bxlent69 on 2020/07/24 22:22
App should provide a method to look up your parking zone. I had to call the airport to find this information out. I used the kiosk at the airport to pay for my parking. I then picked up a printed card about the App in case I need to extend my stay. That happened so I pulled out the card that was unique to the airport but there was no parking lot zone number printed on the card. The phone numbers on the card were useless as there wasn't any method to look up the airport my car was parked it. Fortunately that when I thought to call the airport and all for this information. It shouldn't be that hard to find an airport's parking zone to extend my stay after using a kiosk initially. Very disappointing!
Bad connection and says zone not found For CDM
by DaniW0786 on 2020/07/24 22:05
I’m at CDM trying to enter the zone it says not found and service is so poor!!
Meter doesn’t update
by Joyfulstar27 on 2020/07/24 19:15
When I pay for the meter on my app I should be able to see the update on the actual meter and verify I’m showing paid. However it still shows RED which makes me feel as though I will still get a ticket
Awesome!
by thebeachismyhappyplace on 2020/07/24 18:46
So simple to use. And using COVID it is nice to be able to do it all on the phone!
Not allowed to update cc on file
by miamibch on 2020/07/24 16:34
Now they force you to either sign up w paypal or their own rechargeable piggy bank. No new credit cards or debit cards allowed to be added on your account. No thanks.
How would I know
by LOYALSTUSER on 2020/07/24 16:14
I’m not enjoying the app because I’m on it for two seconds before they ask you if you’re enjoying the app. This is pretty common though. It’s still stupid
Paid but parking meter still red
by micktrdr on 2020/07/24 15:37
Just paid for parking but the meter is still showing unpaid.
Keeps crashing
by goose2999 on 2020/07/24 14:19
Can’t even sign in anymore
Parking while shopping at Gaffney’s Fabric Store
by RFDesigns2u on 2020/07/23 19:11
This is the best thing EVER for this are because the parking meter agents be waiting in the shadows to catch your expired time!
Terrible App
by Mar-y-LPadilla on 2020/07/23 16:49
It’s almost imposible to use this app in Miami without spend 25 min each time trying to make it work, keep deleting all your information, car, favorites, history everything. You have to log if and upload all your info for everytime you wish to park. Horrible app.
Does not work
by fluffybunnygirl101🌸🌼🌷 on 2020/07/23 01:45
Does not work
Convenient and fast locator
by cloutier682 on 2020/07/23 00:06
Visited Ocean Dr. in Miami and was able to locate and secure a parking spot within minutes. Very convenient and useful indeed. Zero complaints or issues.
Minimums
by bo@tman2525 on 2020/07/22 19:43
Why am I forced to choose a MIN amount of time to stay?? Why can’t I choose under an hour for certain spaces
Nice bait and switch
by jb mar 2012 on 2020/07/22 14:35
Don’t default to the max time and make it near impossible to find a way to set a smaller time when all I need is 15 mins
W
by thethrillwiththewill on 2020/07/21 21:46
This s is a he greatest parking app in history. If I were a parking app this who I would aspire to be. If it were a humanoid I’d put a ring on it
Muy mala experiencia
by SO_Treu on 2020/07/21 20:24
Es una aplicación muy poco amigable
Parking durations
by pacman411 on 2020/07/21 19:25
I wish they did 30 minute parking versus one hour
Loses credit card info with each update
by Bob19450 on 2020/07/21 18:21
Unfortunately you have to use this app to pay for parking in so many places. It works okay except when there’s an update. Each time it updates my credit card info is lost. If it would retain this info it would be a much better app.
If their app doesn’t work, you pay big time!
by scschul on 2020/07/21 02:04
Customer service refuses to take responsibility for their app crashing with a message that says; “we can’t stop your parking session at this time”. So...you get billed for hours and maybe days after you’ve parked. Avoid these criminals at all cost!!!
Always need to reset PW
by BH1581 on 2020/07/19 22:58
I won’t use the app for a long time and every time I do it have to go and reset the password even though I have it saved so I know what I’m using is correct.
Paying for parking made easy
by Rich84663 on 2020/07/19 15:13
Just used this for the first time & it’s way better than using the pay station. Easy to navigate too.
Great convenience
by Gadget Guru5 on 2020/07/18 23:26
Excellent experience and East to use. WhyWe the convenience fee when this is the only way to pay?
Emergencies
by MyFirstExperience on 2020/07/18 23:03
I left my card at home ! And the wonderful people of St Louis told me about this app !
The app has a glitch
by Justise First on 2020/07/18 18:29
The app will change the car selected as default automatically for other one and it is inconsistent. So even if you pay, you will get a fine. How can an app that get so much money for the entire country be so bad? They have a monopoly, they should be investigated
Awesome and easy
by Cambista on 2020/07/18 17:48
Works without a fail and super easy to use. Love it.
Only gave 24 hour option - Min$20
by Chadds Ford. on 2020/07/18 15:08
I pulled into to a parking spot and only need to park for 6 hours. The only option was the default max and charged me full price. The app was acting up the whole time. It would not allow me the option to select a time less than 24 hours nor did it say that all day parking was the only option.
Park Mobile
by LBaker007 on 2020/07/18 14:03
Real easy to use in Cape May, NJ....especially since they upgraded their phone connective ability extending onto the beach. Thank god for no more quarters. Thank you to all the men and women in blue protecting us everyday.
Parking
by Katydid6987 on 2020/07/18 12:19
Easy access
Easy to use
by Root Beer Doug on 2020/07/18 01:19
It took a couple minutes to download and set up, but it was well worth it. I really like the option of extending the time if needed.
Please fix app
by Justin1982wilson on 2020/07/17 21:22
I been using this app for a while. Now it’s cutting out after I put my password in. This app is not working.
Parking downtown Birmingham
by Let me drink wine on 2020/07/17 17:54
Meter still shows expired. App is not working on the meter
App
by Harvicking on 2020/07/17 13:17
Very easy to setup even I could do it!!!! Quick and easy
Tech support is horrible
by suzuki365 on 2019/07/15 16:00
So I been using this app for quite some and loved it but there tech support is the worst I ever experienced. What the problem with support is I was having a problem with payment for parking. Where I was parking was that the location wanted a minimum of $4 parking if using a credit card but there was no minimum if paid with cash. So I started a park mobile wallet with a minimum of $25. However when I went to pay for the parking it was still charging me the $4 minimum as though it was a credit card with it was not. Wallet is cash deposited into my account. This is where it gets bad. I contact chat support and explain my situation, the person says the minimum was for credit card payment which I understood and informed them that I was using wallet which is like cash and was not using a credit card. After explaining that the minimum was for credit cards and not cast they responded with “That’s great is there anything else I can help you with?” Use to love the app but my feelings have drastically changed....
Good at the basics, two annoying issues
by Decadeindc on 2019/09/19 15:34
ParkMobile seems to be the most popular app for municipal parking around me, and it works pretty well for what it is. Seems to sync well with whatever technology the authorities are using. A handful of app-specific annoyances in the last year or two: 1) there are more often than not popover ads or popover promos that appear as soon as I open the app that I must dismiss in order to input the parking zone and start parking. I imagine most people are like me and in a major hurry to input the zone number and start the clock. The ads and promos are a HUGE annoyance. I’ve cursed the app more than once standing in the rain after finding the zone number and trying to start parking. 2) I turned off app notifications for time remaining and session expired and now they will not turn back on for me. Every time I hit the radio button in the app, I’m redirected to the iPhone setting menu for the app, which doesn’t help - two different types of settings. All of those iPhone settings are correct, so I don’t know what the problem is turning notifications on in the app. I really don’t like text or email notifications, which are now my only options. 3) I had to log out and log back in to the app to see an updated parking history. The app stopped showing parking history in real time for a couple months.
Terribly unreliable - caused me a parking ticket l
by Jwillfisher on 2018/10/09 17:05
I don’t even have time to list all the things all the things that went wrong with this terrible functioning, unreliable app. I parked my car and walked off, opening to app to pay for my parking. The app then bugged out and had issue after issue. First, it would randomly sign me out and and wouldn’t let me sign back in, telling me my info was incorrect, or simply loading forever. Once it finally started realizing my info WAS correct, I tried to click on a zone and it wouldn’t load it. Then, when it finally did load it, it kept telling me I didn’t have a payment method on file, despite having used it before. When I went to add a payment method, it showed that I did indeed still have a payment method on file. I continuously opened and closed the app, again and again trying to get it to simply function properly, and every time it was a different issue, different bug. Eventually I became so frustrated with it that I went and grabbed my wallet, walked all the way back down to the parking space to pay manually, and upon arrival realized that I had received a parking ticket in the time that I spent trying to simply get to app to function. The app fails at the simplest levels, and is just terrible and unreliable in general. An app like this is supposed to be reliable - that’s the whole idea. Don’t waste your time on this.
No-help Desk
by Namaste CaliMan on 2018/09/19 17:13
Update 9/18: in response to ParkMobiles apology and offer to assist via email, I sent my third email support request on 11 August (previous emails on and 21 and 29 June) and not one email has been responded to. Stop acting like you have customer service when you clearly don’t. Bottom line: good app, convenient, but you’ll never ever get a refund should anything not work perfectly! And no one from “customer support” will ever respond to your emails. ====== The app is good and does what is says, but customer support is non-existent. The app warns that the service is merely a financial transaction tool between municipalities and the meter so the app developer will NOT process refunds. However the app offers an opportunity to forward your comments to the city to request a refund. I received an automated email once the ticket was opened, then nothing. I’ve sent follow up emails and not even an acknowledgment, nothing. The original email says it was from the park mobile helpdesk, but I’m pretty certain one doesn’t even exist. Why offer to facilitate communication with the municipality if you’re not going to do it in the first place and then not even get back to the customer with any update(s) much less an actual resolution. It’s been over a month and nothing.
Glitch caused me to get a parking ticket, but developers ultimately reimbursed me
by NM2112 on 2018/09/22 03:34
I parked and saw that parking could be paid through this app. I downloaded the app, entered my vehicle and payment information, entered the zone where I was parking, set it to pay for two hours ($2.85). I got confirmation and even saw the clock start counting down. I go to lunch, then come back to a $42 parking ticket. I check the app and somehow there is nothing in my activity history. Edit: I have sent the information as they requested. The event happened exactly as described above. I will update my review to include how this is handled once it is resolved. Edit #2: I've upgraded my review to 4 stars. The app didn't work and I got a ticket, but I was surprised to find that the developers actually responded to this, they investigated, and ultimately reimbursed me the price of the ticket. That's excellent customer service, which unfortunately isn't common these days. And for the record, I used the app again a couple of weekends ago (I made sure to take a screenshot this time) and it worked fine, so I'm not sure what happened with that first one.
I like it
by TinyTBS on 2018/11/02 15:20
I’ve only used the app a couple of times but it’s always worked well for me. It’s fairly straight forward and easy to use. You can add any vehicle to your account quickly from anywhere. (I even added my daughters best friends car from home when needed to park, because they are teenagers and don’t always think ahead.) You can have multiple vehicles on your account. All of the info you need to know about a space (hour and minute rate, maximum time allowed in a space, etc) so you don’t accidentally get a ticket is given in the app when you chose a space/parking zone. I often use the app before I even get out of my car (and I counsel my children to do the same) which gives me a greater sense of security. I like that it warns you when your time is going to run out and I find it very convenient to be able to extend my time in a space from my smartphone rather than having to run out and feed the meter.
Good app, bad business practices
by ads-are-aids on 2019/07/11 02:17
Edit: as an addendum to my review, there is a way on the website to change your membership to free. However, i was forced to add a new payment option just so it would let me into the personal tab. This is what led me to believe there was no way to cancel the membership, as there is no way to opt out of this, you have to add some payment info before it will let you on. Currently, my review still stands, it took one click on the app to sign up for pro, so it should be just as easy to do it in the same place on the app, not hidden away in some submenu on the website I used Park Mobile throughout college to park on my campus and never had a problem with it, I even signed up for park mobile pro. Now that I’m out of college and moved away, I wanted to cancel my pro since I won’t be using park mobile anymore, and I can’t find anything about how to cancel it, not on the app or the website. This is wrong. If I have to jump through a bunch of hoops just to get an app to stop charging me money, then I see that as a scam. I’ve had to contacted customer support to cancel it, and I will not be using this app again
Got me lost trying to find my car
by jtbeetle89 on 2019/10/31 02:19
Downloaded this app when one of the downtown Indianapolis parking meters had buttons that weren’t working at all. Used it to pay for my parking, entered the associated info, and took note of the number of the parking spot. I even looked to see and was pleased to see a “find my car” option for when I was done. After a work dinner downtown in a city I’m unfamiliar with, I fired up the app and told it to lead me via Google Maps to the car. I knew it felt off when it told me that my ~5 minute walk TO the restaurant was now going to be a 17 minute walk BACK to my car. But I followed it, thinking perhaps I got myself distracted and hadn’t realized just how far I’d initially walked. After reaching the destination, I discovered I was nowhere close to my car. Through trial and error, I eventually found it — first by walking 17 minutes back to the restaurant, then by systematically eliminating other directions. Ended up completely lost for nearly 45 minutes before finally reaching my car and then driving an hour home. Lesson learned: don’t trust that particular feature. The app gets two stars because it allowed me to pay for parking and I didn’t get a ticket.
Going Downhill
by JL 5285732 on 2020/01/28 16:31
This app has historically been excellent. Recently though a ton of bugs have been introduced. It seems to have lost my account information; I can login with my phone and password and it has no history no payment methods and someone else’s vehicles. I tried to log out and log back in but when you log out it leaves “sign in with faceid” on, so you get stuck in a logoff-logon loop. Had to cover my faceid sensor to get out of it. Added credit card as only payment method but it tried to use PayPal instead on check out. When that failed, it lost all information and I had to start over at a map of the US. I did it again, the second time for same location it wouldn’t give me the max/all-day option, only duration. I selected the max 13 hours on the menu and when I hit save it set to 8 hours. Did it three more times and third time it kept 13 hours. Went to checkout and it was back to 8 hours. I hit “change” on the duration and it started me over at map of US. I eventually succeeded (I think) but total time elapsed fighting with the app was 14 minutes; incredibly buggy and disappointing given how great and smooth this app used to be.
Awful app and help is unreachable.
by Evgameeeeegirl :Pppp on 2018/04/18 16:21
I am going to have to delete the useless app because my bank card was stopped due to fraud, and I cannot enter my new number. No help available and not user friendly. Went into every conceivable help category and received no information that worked. It said I can change the card by tapping on the old one and reenter. Well that isn’t true. I spend 10 minutes trying to park before I got down on the floor of my car doing the search for coins. Then I went to my communities parking to complain about their app and they won’t take complaints - I have to contact an uncontactable company. So this company has total control of parking in my community and they have no way of being held accountable for how miserably their app works. I sat down at home and have been working on this for 1/2 an hour already without resolution in changing my payment. This is a junk poorly supported app and I have no choice but to erase it. What a crock and what bs. I am going to write a letter to my council members to let them know that this app is not workable and the parking office doesn’t want to hear it. Communities need to hold these companies accountable when they have dedicated their technology to this monopoly. Idiocy and incompetence.
Useful and frustrating app
by Luvvygirl on 2019/10/26 15:48
I use the app only once every month or two when I go to Walnut Creek or Oakland. It’s very convenient to use for parking instead of looking for change or pulling my card out and dealing with the parking meter. The app though is very frustrating in a few ways; 1) it never picks up the parking zone I’m actually at but seems to pick up every other zone around me. So I always have to punch in the zone. 2) After going a long period without using it, the app always ask me to setup my payment method even though I’ve done this numerous times with cards that haven’t expired since the last time, 3) more often than not I punch in my zone, then my space # and hit continue when it asks me to select a vehicle. There’s no list and no option to bring up my list of vehicles so I have to cancel and go to my vehicle list only to see all of my vehicles are there and my primary one is set to default. After checking I then return and it allows me to restart and finish the parking process. Like I said the system is very useful but the user interface needs work.
Cost me a $30 violation
by GioZway on 2018/09/04 13:15
Older versions allowed easy switch between cars. Also clearly identified which car you were paying for parking. You need to now go into settings and change your default car anytime you want to pay for a different car that is already in your list of vehicles. I have three cars and was confused as to which car I had set as the default since it did not tell me as I was setting the parking duration. Paid a $30 violation plus the fee to the app plus the $6 to the city for the other car that was home in my driveway. MAKE IT EASY TO switch between cars like before. SETTINGS ARE NOT SOMETHING YOU SHOULD HAVE TO TINKER WITH WHEN YOU HAVE A CAR FULL OF KIDS AND YOU ARE TRYING TO PAY FOR PARKING. UPDATE: Changed to five stars from one star. App owner made good on promise to make things right. Expeditiously handled the complaint to my satisfaction- above and beyond which is rare. Thank you.
Worthless fad delete it now
by Bus it fix this! on 2019/03/14 22:39
There may be a lot of stupid and lazy people who still use this stupid app, but think of all people who don’t use it or have stopped using it. I still see plenty of people using stupid parking meters. My mother was all excited about paying for parking with your phone until she stopped using ParkMobile. I mean the app is great it saves me a trip to the parking meter to swipe my stupid credit card. This app even allows me to cheat the system by paying remotely when I saw parking enforcement ,but that got boring after a while. I eventually got a ticket since I selected the wrong plate number since I use multiple cars. What’s even more annoying is that I mistakenly still put in the wrong plate number and confirmed it. Then I had to pay twice😭. Just kidding! You just go through the time Consuming task of disputing the transaction with the credit card company. It’s the same thing with the stupid sections and spots. Maybe this doesn’t happen with everyone ,but I’m dyslexic so sometimes I misread all the numbers or press the wrong button. Think of how much better it would be if there was an edit feature. Anyways here’s my review.
Use this app 3 times a day everyday- never have issues
by Sabs20202020 on 2019/06/05 06:46
I have been using this app for at least 5 months now and use it very often so do my colleagues, friends, clients and guests. Everyone always mentions how convenient it is. It also runs very smoothly. Once in a while they will not find the meter I’m trying to charge but I think they’re in the process of integrating all parking meters to have this fab feature. I believe I was also sent a $5 Starbucks card upon signing up. I think that’s the only time I’ve ever received a gift card for another company as a thank you gift. I thought that was so classy. I was very impressed at both their generosity and thoughtfulness. I’m just in the process of understanding the benefits of being a premier member I hope this means I can pay in advance or schedule a payment. All star app. Much appreciated. I wish you guys all the best!
Won’t let me park for only an hour or two
by tiredOfRebooting on 2020/01/04 23:38
I downloaded because I had no other option to pay for parking in a lot in Seattle (zone 2606). I’ve parked in the same lot on weekday evening and on a Saturday. Once I enter the zone number, it automatically chooses the max time and there is no way to change it. The lot is clearly marked with rates for hourly parking. Giving the app the benefit of the doubt (e.g. maybe the lot actually only allows max time parking), i would expect the app to tell me that is the only option available, instead presenting me with a widget that is clearly intended to let me edit the parking time but will not respond when touched. Also be fore you pay you have an option that says “change” by the parking time, but touching it only takes you back to where you enter the zone and time is automatically set. Thanks for reading. Finally as a minor annoyance it presents Apply Pay as a payment method, but also a red message saying it is not accepted. Why?
Convenience at a price
by cmk∞ on 2020/02/21 16:01
23% seems like a fairly steep price to pay for the convenience of paying a meter via phone, but it *is* convenient. There are 2 main issues using it for street parking. 1) ParkMobile doesn’t alert you or prevent you from paying on days/times when parking is free. (Seems like this would be an easy app side fix) 2) Unfortunately how well the app is integrated with local parking authority info seems a little hit or miss, and that 23% we’re paying to the folks at ParkMobile clearly isn’t going towards them proactively confirming the info they have from parking authorities is correct. Here in downtown Newark for example, there are event parking rules in effect on certain streets on certain nights. Admittedly it’s a bit complicated: 2 hour metered parking during the day until 6pm, free after that until midnight if no event. If there is an event it’s $25 for the evening. And no parking after midnight. ParkMobile is unable to indicate which days have events, and it simply says no Parking after 6 (no option to pay the event rate). When I alerted the PM folks to this via the chat help in the app they said it’s up to the local parking authority to contact them. At a certain scale this is understandable but still, if a user has flagged an issue could they not proactively reach out to the parking authority? Unimpressed. I’ll keep using the app for now, but would love to see the above issues addressed for a more seamless experience.
Awesomesauce with awesome sprinkles on top!
by 17Me1717 on 2019/04/04 18:57
This app is excellent! No more coins! Major hassle reducer. Yea! In addition to the idea of a wireless parking meter and associated app, which is great, I find this one to be really well designed. There is an initial account setup, which is quick and easy. You put in ID details for yourself and your car, and select your desired payment method. After that, everything happens in one screen. You select your parking “zone” number based on what is labeled on the meter, then you input the amount of time desired, or select “maximum time” and you are done! The app screen will continuously show you a countdown of your time remaining. even alert you when your time is close to expiring if you want! In my town, they have one meter per two on-street spots. At first I was confused as to how the meter “knew” which car had what time remaining, but then I realized that’s why you input your car info. Makes perfect sense, and obviously saves the town money. Bottom line, this app is really easy to use, the user interface is wonderfully clear and intuitive. Big time saver, big coin and hassle eliminator, overall a really nice experience. Love it!
Will charge you outside of parking meter hours
by Maria Belem on 2018/01/23 15:46
Make sure you watch out what you are paying for. Make sure you know metered hours because the Parkmobile app will charge you regardless. I downloaded this app so I could pay for my parking and not miss my train. The app works fine except for one very bothersome component: It does not tell you what time to what time you are obligated to pay for parking. Instead it allows you to pay for parking at all hours of the day and night. I paid for parking from 8:15am - 4:15pm. There are no signs inside of the parking lot telling you the metered hours. So I paid those 8 hours. However, while I was still away I wasn’t going to be able to make it back until after 5pm so I paid $0.35 from 4:15pm to 5:15pm. I then paid again until 6:15pm. Even though the metered hours are only from 9am-5pm the app lets you pay their transaction fee during these off hours when you don’t have to pay for parking!
In bed with Tow/Boot companies.
by Dphnwri on 2020/08/05 16:45
I’m a handyman and I was helping a client’s daughter set up her new apartment in an off campus student high rise in Midtown Atlanta. It was before everyone was back so the garage was empty, but being the rule follower that I am I paid for several hours of parking. It was entirely my fault for not having my sound on so I could hear the notifications that my time had lapsed. When I got down to my car (20 min past the limit) I found my car booted. This was during a time when I literally only had $75 to my name after a really bad year. The boot company guy rolled up to unlock it and was a jackass the whole time. I wasn’t very nice either calling him every name I could think of. My issue is that the garage is under the building and was empty. The time on the boot notice was for less than 5 min after my time lapsed. There is no way he just randomly drove by and decided to come inside the garage which is completely enclosed so he wouldn’t have just seen that someone was inside. The app had to have alerted him to come boot my car. Just a douche move.
Purposefully hides your parking spot to make you pay more!!
by music_man75 on 2020/08/06 00:40
This is the 4th or 5th time this has happened. Drive to a new area of a city and pay to park. Time to leave. You use the “find my car” function. Suddenly your car is BLOCKS away, you can’t did your car, it sends you to the map app of those choice. While you’re trying to find your car you get multiple notices that your time is expiring. You pay a few bucks extra to cover the fees and suddenly it didn’t know where your car is. The map is unusable and you cannot see the map of where you paid to park. Your car was 1 block away and the app map function makes you wander around 5-10 blocks. THIS IS NOT on accident. This is how these scum make money. Watch it happen. Pay for parking in a city you don’t know. Try to find your way back to your car via the app. SCAM, SCAM, SCAM, SCAM, SCAM!!!!’ Embarrassing. And this is not news- it’s what every REAL app review mentions. The positive reviews are paid foreigners that don’t have cars or kids that don’t drive and don’t know better. EMBARRASSING.
Do not try
by flnfrmheaven on 2018/12/15 16:39
Apparently I Went through all the trouble to download this app and pay through the app through my PayPal and it shows paid in my timer and began ticking away...but My meter was still flashing red saying it needed payment. After two minutes of it still flashing red I finally went ahead and made a payment with my debit card instead manually and that worked instantly. I double checked and screenshot all my information everything was correctly entered on the app. When I contacted customer service about this they basically said i’m out the money and should not have double paid. Even though it was flashing red telling me that it was expired still. And that I could’ve just fought it if they would’ve tried to give me a ticket. This is not appropriately set up and I would NOT recommend this to anyone. Do not waste your time. You’re going to end up with a big fight with this company or a big fight trying to get your ticket reversed because it does not sync up with the meter. This was verified though customer support.
Great App - lacks one useful feature.
by ChaseRCBham85 on 2019/07/01 23:28
This app is great! Makes paying for parking a breeze and so much easier. It really should have five stars, however, I’m withholding the fifth star till some mechanism is in place that would allow customers to adjust their estimate parking time. As is, you can only add more time to the meter, but you can’t subtract time. If I pay for eight hours, but get off early, I’m still paying the full time. It would be great if the app allowed users to “clock out” if they leave early and have the time pro-rated or a credit applied to the next time a customer parks. That, or have a GPS connected to the app so that it automatically “clocks out” when you get a block away from the parking zone. All this said, if this feature does exist, and I just haven’t figured it out, someone let me know and I will adjust my rating.
No idea which meter is working
by w90coupe on 2018/08/20 12:21
They out stickers on each meter but some don’t even work or they are only good for 2 hours but they are digital. Walked to my office and thought I’ll pay my meter at 8am til 4pm but when it came to adding time it wasn’t available ! This morning I parked at a meter that is out front thinking it’s digital 10 hour meter and it’s only a two hour meter from 8-10 but when I parked there I could put 3 hours 7-10 but see, our meter people start at 8 but now it’s at 8 it’s only good for 2 hours. Seems fishy to me. Now the 2 hour meter cost me 90 cents when I could have just put in 50 cents for 2 hours. I thought this app was going to be helpful as I’m disabled and can’t walk back to meter to add two quarters :( so now I’ll have to pay 90 cents every two hours instead of 50 cents. They should post how much each meter will allow on the meter and not require you to drive to each one to check how long you can do it.
Paying for convenience, but with hidden costs
by philly1075 on 2018/05/25 16:11
This app making street parking and extending your parking time very easy. I live in Philadelphia, where metered on street parking is everywhere. The app makes it convenient to park, pay, and then see how much time you have left. The app also lets you extend your parking further. However, it charges you a significantly higher amount to do so and the up-charge is ridiculous. The app wanted to charge me $7 to extend by one hour, the same amount I had just paid for 3 hours. Then when the parking expired, I was not allowed to “re-park” in the zone (not actually a policy of Philadelphia parking, just the app). I had to go to my car anyways, where I used the on-street meter to pay for an additional hour in my spot without moving the car. I am fine with paying a small fee for the service, but it seems ridiculous to hike prices by so much to extend parking time. Will probably not use in the future.
Glitches / No Refunds/ Rude customers service
by BButtowski on 2019/11/27 12:52
Let me Start by saying I like the convenience of the app. I understand how it should be working and that’s why it’s get 2 starts instead of one. After using the app for over 6 months, I’ve had a few problems. My app logs me out at random and loses my info once I’m logged back in or I can use the screen. If the wrong car is chosen you have to pay again (instead of switching the car) for the correct car and don’t get a refund for the spot you already paid for. The customer service rep I spoke with didn’t make it easy to communicate with. She responded in a way that made it seem “unreasonable” for wanting a refund on a parking spot I don’t have. It’s a convenient app however there are several little things here and there that make it annoying. That can add up and make the app no longe useful. Not happy about the glitches, no refunds for slips cause by the app and rude representatives.
SCAMMM METER APP READ REVIEW!
by phrosties on 2019/02/04 17:01
U need to be able to extend parking on a 1hr parking spot. There should also be sometime of grace period. I keep getting tickets because of waiting for the meter to be expired to pay for the next hr. For example 1hr parking I have to extend it at least 1-2 mins before the 1 hr is up. Meaning I have to start a new session which in reality it causes me to over pay for parking. I end up paying 1hr for only 58mins of use. Also I’m always getting tickets because the parking agents have the ParkMobile app and wait until your parking is 1 sec expired to give u a ticket. The only way to prevent this from happening is to over pay your parking sessions over and over. Such a scam. You’ll end up paying from your house a few hrs of parking but than come to the car and realize you got a ticket because you didn’t extend it for 1 simple second. I’ve had to pay a couple thousand in parking tickets, fees and tolls because of this app. SCAMM SCAMMM SCAMMMMMMING YOUR MONEY WHEN YOU THOUGHT THIS APP WOULD MAKE YOUR LIFE EASIER AND CONVENIENT. FOOLS!!!
User beware
by delbaybliss on 2019/08/31 21:44
I accidentally hit the 5 star review - so disregard that!! You are definitely NOT getting 5 stars! How about letting users know when they are in a NON STOP ZONE!!!!!!! One reason I wanted to use this app was its function to cancel early - because when going to the beach one can really know how long you’ll stay - what if it’s too windy coming off the water or it’s an irritating land breeze that brings in all the flies - so this app solves that problem right? WRONG!! Apparently in Wildwood NJ the app does NOT let you end early - so I pay a 45cent up charge for the “convenience “ but the “convenience “ is only for extending - not ending early. So I would LOVE to know what Zones in south jersey let me end early!!! So users beware - you too might want to know where you can stop early before committing to the up charge fee!!! But how one finds out is a mystery to me!!!! All their information online says you may be in a non stop zone but you only know that after you pay and there’s no stop button!!! That is fraudulent!!!!!
Useless and Ripoff
by Big City Queen on 2018/08/23 16:27
Doesn’t work after taking your money and leaving you stranded in a parking garage you will have to pay to get out of. So after paying twice for parking in downtown Sam Francisco, I called customer service only to be bounced around by every rep I spoke to, May who said she was transferring me to a specialist only to just put me back at beginning of que then got Beth who told me refunds should be 2-3 days, this being the 4th and then says she can’t see the current progress and that would need to call the corporate office giving me the same exact number I had called to get nowhere with both here and May. Both useless, incompetent, and dishonest. This app is a RIPOFF and will waste both your time and money! Avoid it!!
Works well for me - multiple car is now well supported
by Tom9999912 on 2019/02/09 01:23
This app has been reliable and works well for me. My only issue is clunky support for multiple vehicles. There is no way that I’ve found to select a vehicle for a parking event other than the default one. So I have to go to vehicles, change the default and then park. Then I need to change it back for my more commonly used car. It would be so easy to include the option to choose one other than the default. I’m surprised it doesn’t have this capability. If I’m wrong and you can do this, I sure don’t see how. Update: the newest version provides a prominent notice of the cat being parked with the option to change to another vehicle. I guess that option has been there on the final for a while but I didn’t realize it. This solves my issue.
Used the Park Mobile App, got a parking ticket
by Mike Bully on 2017/10/27 15:30
I used the app to pay for parking on 2 different zones in one day (let’s call them Zone A and B). Parking in Zone A I had no problem. When I parked for an appointment later in the afternoon, it was in Zone B. I vividly remember carefully inputting the Zone B’s number when I was paying for my second parking spot. After my appointment in the afternoon, to my dismay, there was a parking citation on my windshield. Upon investigating, it looked like the app copied the zone number from Zone A when I was inputting info for Zone B (even though I carefully put in the correct one, the app must have autofilled it, I cannot see any other way it could’ve happened). Therefore, the parking enforcement officer couldn’t see my payment for that zone. I appealed the $15 parking ticket but was eventually denied. I strongly believe that a glitch in the program caused me to receive this ticket and that your company should be responsible for its payment. I emailed customer support but has not had any reply as of yet.
Easy meter monitoring
by Karen Vail on 2018/09/15 21:02
I’ve used the app four times and I’m impressed. While others waited in line at the pay stations I pulled out my phone and paid while I was on my way to my appointment. Quick and painless. The reminder that the meter is expiring might be my favorite feature. Assuming I don’t have the glitches others have reported, this app is a huge leap in parking. Update: as i’ve continued to use the app, more glitches appear: forgets my profile, allows me to go through with processing, and just before payment it tells me that I need to add a vehicle. I have to cancel everything, go back to add a vehicle – but there are three vehicles already on my account! Numerous other such glitches have occurred (like telling me I needed to add a payment method – but there already two credit cards, and Apple Pay, on the account), making me spend time to redo the entire payment process. This app has potential, but not ready for prime time. And since it’s been in use for so long, there’s no excuse.
Just a few suggestions
by sailorachel on 2018/02/16 15:46
First of all, as a college student, I love this app. It’s really helped me out because I have classes and studios that last more than 2 hours and running out to fill the meter is a bit ridiculous. My one complaint about this app is that I don’t get notified about half the time that my meter has expired. With the way my school parking is, if I go more than 15 minutes without paying I have a very high chance of getting a ticket. I think it would be a great addition to the Parkmobile app if there was a feature to let you know once you’ve gotten a citation so you don’t keep paying all day long when you’ve already been ticketed. Or, come up with a way to have an all day parking choice so everyone doesn’t have to keep their phone on them at all times. Thanks!
Not the easiest
by Crispyds on 2018/05/30 19:22
Love the ease and convenience of being able to pay remotely with your phone and even extend your time remotely – probably one of the best perks. Disappointed that Apple Pay is not a default and that it is up to each municipality and or area to accept Apple Pay. I thought the app simply wasn’t working until I stumbled upon a list of cities that Apple Pay is accepted. It turns out only a tiny parking lot is all that takes Apple Pay in the City of St. Louis. All of their public street parking requires a credit card on file. Not awesome. Signage and zone numbers need to be tightened up quite a bit. I’m finding more often than not I still have to get out of the car to figure out where the hell I’m parked or what zone I’m in because you certainly can’t read the tiny little signs that are facing the wrong direction instead of angled toward the car.
Not paying to park, paying to reserve a spot.
by Buster Ruby on 2017/11/18 17:08
First time using the app, looked on the map for a place I wanted to park it stated it would be $25. Set my time 6 PM to 1 AM. Paid my $25. I was driving oversize vehicle so I knew in New York they will charge extra for that. Arrived a half an hour early to pick up my vehicle. Was charged $32 extra. The complete bill was $57. The parking attendant informed me that he would be charging $10 more for oversize vehicle, which is what I expected. What I didn’t expect was to be pay more than $25 to park as per the app. I called customer support. The support person was not at all knowledgeable or understanding my situation. It’s took her 25 minutes to finally tell me that I did not pay $25 to park but just to reserve the spot. Not at all what I thought I was going to pay. Also if she just said that to me immediately I wouldn’t be waiting around for 25 minutes. It was a freaking nightmare at 1:30am in the morning. I will never use this app again and I suggest you do the same.
Use with caution
by Hello_World!!! on 2020/03/10 17:34
I Paid for a parking spot yesterday via this app and when I came back to my car, I had a parking ticket on the hood. Made sure everything was right in the app (I.e. I was in the right lot, the license plate was correct) and all was well. So I sent a dispute to the parking service, who then requested an image of the receipt. When I went back to the app, the receipt was completely gone from my history. So now I’m paying for a parking spot and the ticket as well. Update: I spoke with customer support and they were able to pull up a receipt for me. Big kudos on that! The ticketing company accepted it but informed me that they weren’t using parkMobile anymore even though it was still online. Just be careful, because some of the parking lots in the database aren’t completely up to date.
Horrible! Women don’t trust it.. please. In safe and inaccurate!
by Agnlaze on 2019/11/16 09:08
I would give no stars if I could! App lead me farther away from my car to a unknown area! The state I was in I was visiting and I trusted this app and it completely failed me on the first time using it I am highly disappointed that my safety was compromised and called “customer care” and the care part shouldn’t even be there I was told not to trust the app saying even though there was a “finding your car” button provided to use the company was careless telling me they’re “nation wide” and have no access to telling me where posted “zone” signs and the only thing they could do for me was have me call local police for assistance. As a woman I would not recommend! Please think twice before using this app! My 5 dollar trip turned into 50 dollar mess because I had to use a ride share program driving in circles looking for the car they told me I could find on the app! Negligence and carelessness on their end!
BE CAREFUL - weak credit card protections
by SQ in VA on 2020/06/16 21:07
I’ve used ParkMobile for some time and had entered my credit cards for easy access when parking. Last weekend I was listening to a podcast while my iPhone was in my pocket. Somehow the ParkMobile app managed to process not one but TWO charges for parking in a complete other state for $9.95 each! Worse their system tells you for help to email them and then you can an email saying they don’t offer help by email anymore. (Then update your we website!) While I was willing to compromise on paying one of the charges thinking I had to share responsibility for not ensuring my screen saver was on, you would think they’d protect against the system charging duplicate parking for the SAME vehicle in the SAME zone at the SAME time. But no - they say it is my problem. Buyer BEWARE! Given they have a monopoly on my area, I’ll be obligated to use it but I’m setting payment only to Apple Pay which would require my thumb or passcode.
dissatisfied
by win2.0.1 on 2018/10/03 19:35
I have been a very frequent user of parkmoblie, and had been happy with it. Not long ago I used it for the to reserve a parking garage for the first time, but the access road was closed due to emergency road work, preventing any access to the garage. I couldn't park as planned and was late for my work. I requested a refund from parkmoblie, knowing it wasn't their fault, and with some difficulty (was told to call the garage, which told me to call parkmobile, repeat three times) they granted a "one time" refund. The difficulty with which this was granted and the customer service, which made me feel like I was a perpetrator and the beneficiary of some grand gesture in form of a refund, makes me much less likely to ever use the app again. Instead of thanking me for my frequent use and apologizing for what happened, I now am fearful that should that happen again they will not even give me the courtesy of listening.
Double paying
by tricky_troy on 2019/08/01 14:06
If you have more than one vehicle in your account, it is way too easy to start a parking session with the wrong car, and I don’t see any way to change or cancel once you’ve started a session, so you end up having to pay twice. Edit: In response to the developer feedback, I have only ever seen one opportunity to change the car and it is at the final screen. In fact, I just went on the app and acted like I was going to start a session and still only see one chance to see what car is selected. You never manually select a vehicle, it is automatically selected, so there is a decent chance that if you are in a hurry, and the incorrect vehicle is chosen, you can start the session with the wrong vehicle chosen. Even if you catch the mistake right after starting a session, there is no way to edit the information. I’ve ended up having to double pay on two occasions the handful of times I’ve used the app.
Functional, no panacea
by First Dad on 2019/01/04 12:12
1. Your 8801 kiosk does not calculate days by 24 hour periods > Apparently that's Amtrak's policy 2. Your app does not support extending an existing (kiosk) purchase via the app > I figured it out, my bad 3. It is not possible to make a reservation by searching via zone number, as entering the desired address only ties the user back to the closest lot via location > Still doesn't work, but I think it has more to do with the lot itself. I would hope that the app would filter these locations out. EDIT: I've added a star because the developer wrote back. I've adjusted my expectations and the app is functional now. Also, MeterUp is really good. Hopefully this one catches up.
Horrible APP!
by gabzbsn on 2018/08/20 03:22
What would be one functionality of a parking app that would be just complete common sense? How to I extend my time. A simple button on the main screen where you see your time running out? Nope. Have to go through numerous articles in the help menu which still doesn’t address it. Tried this for the first and last time and still received a $25 citation from the city. Even showed them a picture of my car parked right under the sign with copies of my paid receipts. THIS APP DOES NOT WORK. I do respect the fact that you responded! Hats off to you! However, based on the majority of these reviews, there’s a ton of work to be done. The city took care of it for me and also mentioned they received numerous complaints about this App. I don’t honestly see how the reviews add up to 4.7. What you said sounds great but it’s impossible to see it on the App. Always room for improvement and I’m happy you are taking the steps to address these concerns.
Really screwed up app, it used to be great
by Chipstan on 2019/07/17 17:45
I don’t know what happened but they have really screwed up this app. It used to be easy. I pulled up to a regular parking location today and put in the zone. It asked me to “add a payment method “ which was odd because I have 3 on file. It didn’t say why none of those were good. It had a giant ad trying to sell me “pro” whatever that is and I could not access any of my 3 methods to pay, only “add”. When I clicked add there were 3-4 non standard payment methods that looked sketchy, plus PayPal and some kind of “wallet” which didn’t say what it was yet wanted me to enter my name and address with no further info. Help did nothing. I gave up and just drove two blocks to park in the free lot because I couldn’t figure out what was going on. Went to another location later in the day and all my payment methods were present and could be selected. I guess I just won’t use this app anymore if it is not reliable.
Uselessly User friendly
by B-lyn13 on 2018/04/14 11:16
It’s nice and easy to pull up the zone and spaces, plus pay. However, if you run into any issues, there’s no help for you and you basically are stuck. Like quickly selecting the wrong vehicle, my bad. I fat fingered, got it. However, there’s nothing they can do. Absolutely nothing and no way to forgive or help work with human error. Plus the transaction fee is fairly steep compared to other parking apps. You can’t modify the vehicle, stop the session, get the money back, nothing. This isn’t the first issue I’ve had, but it’s the first one I’m finally reporting. Much prefer MobileNow! Take note ParkMobile. Not that you’ll care because you’re making money whether or not people are happy, but if you want even more happy people using the app, try working with them a LITTLE bit. Obviously you’re doing something right with 4.4 stars, just not consistently enough for me.
Unreliable App
by A-snap on 2018/12/03 16:16
This is the worst parking app I have ever used. There are a number of issues with this crap app. First, it does t seem to remember my log in info ever. Once I finally log into the stupid thing, it will tell me I have to input my card info (even though I have used it just the other day). Once I enter it, it takes forever to load and then tells me that card info is already on my account. Then when it comes to parking, I have received 2 parking tickets from my school. I take the shuttle from one campus to another. I would park, open the app, go through all the crap it makes you do to pay, walk to my bus and get on, it then would take forever to process a payment, just to tell me that the payment couldn’t be completed and would log me out of my account. This app has some serious issues and then need to be fixed. I would suggest just paying the ticket booth or parking machine cause this app is garbage.
Parking Meters Only!
by SloopJB2015 on 2018/01/30 05:12
I originally downloaded this app for using with parking meters in DC, and for that purpose ParkingMobile seemed reputable enough. I then made the mistake of trusting them for booking a space in a parking garage. I booked the space and was charged, but when I arrived at the garage, I was told that it was full and that the ParkMobile “reservation” was meaningless and would not be honored. When I called ParkMobile to complain, I was told that I would get a refund of the charge, since I was denied access, but apparently it was just a way to get me off the phone b/c I never, ever received a refund, even after a follow up call. So I ended up paying twice to park. Once to ParkMobile for a bogus “reservation”, and another to a garage which actually gave me what I paid for, namely, a place to park. And in the future I will give my business to ParkMobiles competitors, who seem as though they can handle this type of stuff.
Terrible - do not bother
by IWishIWasTheMonsterYouThinkIAm on 2018/07/28 18:24
I used to use this app with no problem. Now it does not work. 1) it friezes on a spinning logo for minutes at a time 2) it logs you out constantly 3) it only sometimes accepts your password when you try to log back in 4) it suggests zones that are close to you and then says those same zones are not available near you 5) it will not take a new credit card (the “add card button” sometimes just does not work) 6) similarly with the add PayPal button 7) the login screen often just erases what you have entered when you try to log in instead of logging you in 8) at some point they added a “feature” where “this zone does not allow back to back parking” which defeats the whole helpfulness of the app... the ability to re-up your parking without going back to your car. This app is now way more hassle than it is worth. Keep a roll of quarters in your car and don’t bother with this app!
terrible design and customer service
by Horny4porny on 2020/02/05 02:49
this app needs serious work and needs to focus on the user experience. i was putting in the license plate and parking zone details and clicked start time. we took my friends car, so i added his license plate details and double checked to make sure everything went through. i clicked the info button and it had selected my car by mistake. the app would not let me change the license plate one in session, even though i had just submitted it seconds before. it also would not let me cancel. i looked at the FAQs and decided to use the chat box after not finding answers. the representative, gilbert, was telling me there was nothing he could do. i said if i can’t get a refund or credit, i asked if i could submit a ticket for the bug to tech support. he stopped answering me and i never got a response. i won’t be using this app again, i’d rather park a mile a way and walk.
Profit over people built into their design
by PrivateHQ on 2020/01/09 21:33
I parked in DC, paid for my spot, I walked into the restaurant and was told it was illegal to park on the street during rush hour. I contacted ParkMobile for a refund, I should not be able to book in zones that have illegal time frames. The response from their chat support: “i checked into this for you and unfortunately we are not able to cancel any sessions created or refund the fees you pay through Parkmobile. Parkmobile is merely a pass-through and tracking functionality for those funds; they go directly to the parking operator for your area.” This is a joke, it is a choice the company has to design it this way or not. It is something you (ParkMobile) built into the design of your platform - therefore you built a poorly designed platform- design is a choice at every level - you have have prioritized profit over people’s individual best interest. Another example of how NOT to do it.
There’s an issue with the log in
by AdrianaBatista on 2018/12/03 16:01
I have been signing in with no problem until today when it randomly logged me out and won’t let me log back in saying that my login is invalid. When I try to select “forgot my password” it tells me the email I’m providing is invalid. Ive been using the same credentials for almost 6 months and have been parking in the same lot in the same space for almost 6 months. The app isn’t even picking up the closest zones and spots that are near my office (close to where I park). This isn’t the first time this has happened but it’s getting ridiculous now. EDIT: I was able to log in but now my payment info is erased and I cant use my apply pay now? This is so stupid. How do you offer you can use Apple Pay but no way to actually add it. Honestly if the app isn’t usable just don’t release it until the bugs are worked out. Now I have the privilege of getting a ticket.
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App name
ParkMobile - Find Parking
Description
With over 18 million users, ParkMobile is a smarter way to park. Easily pay for street, lot, or garage parking right from your mobile device. You can also reserve parking ahead of time near garages and stadiums across the country. ParkMobile is available in over 350 cities including New York, San Francisco, Washington, DC, Atlanta, Chicago, Miami, New Orleans, Dallas, St. Louis, Minneapolis, Pittsburgh and Philadelphia. Why Use ParkMobile? • Skip the meter and easily pay for parking right on your mobile device • Extend your parking time remotely from the app • Get alerts so you know when your parking session is going to expire • Reserve parking spots in garages ahead of time to save up to 50% off drive-up rates • Find areas of the city where there is available parking and avoid areas where there’s no parking • Available in more than 3,000 locations coast-to-coast including stadiums, airports, universities and more. How It Works: • Streets, Lots, and Garages: Enter the zone number on the posted signs in your area. Select the amount of time you want to park, and start your session. Extend time in the app if you are running late. • Parking Reservations: Search for where you want to park and select the specific parking facility. Choose the date/time and complete your reservation. Follow the instructions in your confirmation to redeem at the parking facility. App Features: • Customizable notifications delivered via email, text and/or app • Save your favorite parking locations for next time • Store up to five cars in your account • “Find my car” feature directs you back to the location where you parked • Turn-by-turn directions to the parking garage where you reserved your spot • Multiple payment methods available including ApplePay, PayPal, VisaCheckout, MasterPass, ChasePay and most major credit cards • Parking Availability feature shows streets with open parking spots in your area Looking for Help? At ParkMobile, we’re serious about customer service. We process over 250,000 parking transactions every day and we know that every now and then, something might go wrong. If you have an issue, we will do everything we can to make it right. Our customer service is available 24/7/365. If you need help, here’s how to get in touch with us: Web: https://parkmobile.io Online Help Center: https://support.parkmobile.io Video Tutorials: https://www.youtube.com/playlist?list=PLkFsfUAHrnUc5jOm9XtjOmmJQt4YTTCyA Twitter: https://twitter.com/ParkMobile Facebook: https://www.facebook.com/ParkMobile Thanks for downloading the parkmobile app and discovering a smarter way to park.
Great Great App!
by MadGamer69 on 2020/08/06 21:54
Absolutely convenient! Thanks for the creation
Park
by ee737 on 2020/08/06 16:14
Life made easier. Hope this helps To extend the parking time
Better than digging for quarters!
by jrjd78 on 2020/08/06 14:36
Great app. Easier to use than I expected.
Convenience
by Thomas(Aka Skillet) on 2020/08/06 12:09
This app comes in handy especially when you do not have change to park with.
SCAM - DO NOT USE IN NYC
by frusturatednyc on 2020/08/06 09:52
This app is a scam and takes your money. They allow you to pay overpriced prices in what are illegal parking spots, and take no responsibility for a refund or offering back any money because the parking spot was illegal. Do not use in NYC. Instead, there is an official parking app for NYC or great apps to find parking garages and street parking. This app scams you and tech support are extremely frustrating and unhelpful. Don’t support them.
Worst app
by etubthv on 2020/08/06 01:19
Worst app
Purposefully hides your parking spot to make you pay more!!
by music_man75 on 2020/08/06 00:40
This is the 4th or 5th time this has happened. Drive to a new area of a city and pay to park. Time to leave. You use the “find my car” function. Suddenly your car is BLOCKS away, you can’t did your car, it sends you to the map app of those choice. While you’re trying to find your car you get multiple notices that your time is expiring. You pay a few bucks extra to cover the fees and suddenly it didn’t know where your car is. The map is unusable and you cannot see the map of where you paid to park. Your car was 1 block away and the app map function makes you wander around 5-10 blocks. THIS IS NOT on accident. This is how these scum make money. Watch it happen. Pay for parking in a city you don’t know. Try to find your way back to your car via the app. SCAM, SCAM, SCAM, SCAM, SCAM!!!!’ Embarrassing. And this is not news- it’s what every REAL app review mentions. The positive reviews are paid foreigners that don’t have cars or kids that don’t drive and don’t know better. EMBARRASSING.
Game changer
by Jenna987665 on 2020/08/05 19:16
So easy to use. Game changer from digging for quarters for the meter. Love that you can save favorite locations and title them.
Rio off
by 150% More Expensive on 2020/08/05 17:04
I am using this app because I have to with the “coin shortage”, but why does it cost $4.45 what usually costs $1.50?
In bed with Tow/Boot companies.
by Dphnwri on 2020/08/05 16:45
I’m a handyman and I was helping a client’s daughter set up her new apartment in an off campus student high rise in Midtown Atlanta. It was before everyone was back so the garage was empty, but being the rule follower that I am I paid for several hours of parking. It was entirely my fault for not having my sound on so I could hear the notifications that my time had lapsed. When I got down to my car (20 min past the limit) I found my car booted. This was during a time when I literally only had $75 to my name after a really bad year. The boot company guy rolled up to unlock it and was a jackass the whole time. I wasn’t very nice either calling him every name I could think of. My issue is that the garage is under the building and was empty. The time on the boot notice was for less than 5 min after my time lapsed. There is no way he just randomly drove by and decided to come inside the garage which is completely enclosed so he wouldn’t have just seen that someone was inside. The app had to have alerted him to come boot my car. Just a douche move.
Only ok
by Alycat2012 on 2020/08/05 16:26
It doesn’t allow for parking in advance. If I work downtown and this is the only app that the city allows for, I sometimes am too busy to run to my phone and extend the time I have for parking. Helping the city get more money in parking tickets.
Greed
by bamused on 2020/08/05 03:40
App was user friendly until I wanted to delete my credit card info from records. Tech support was telling me options that don’t exist. I had to delete app and follow up with bank to avoid security breaches.
Start parking button
by Jordan Sutton on 2020/08/04 18:40
I did not hit one extra button to make sure the parking time was started. After paying for parking.
Convenient
by GoneCatching on 2020/08/04 18:25
Best app for parking. Extremely convenient. They had a cover over the kiosk from the storm and using the app was a breeze.
40¢ transaction fee cost more than parking fee
by FTLbaby on 2020/08/04 15:15
40¢ transaction fee cost more than parking fee
Not very flexible
by tyfdshjvcf on 2020/08/02 18:49
Can extend but can’t refund when overbought?!?!
Easy to Use / Fair Priced
by #$&456# on 2020/08/02 18:29
Among parking lots that cost $15-$20/ this app afforded us easy to use lower cost option to all day and overpriced parking
No option given to stop a session
by Donnettes on 2020/08/02 17:46
No option given to stop a session
No safety net, inconsistent
by Bel air champ on 2020/08/02 17:10
This app is great until you think you’ve “parked” and nothing has happened. Nothing is triggers for just clicking time to park or hours. If you park you better sit around and make sure it happened or prepare to get a ticket!!!!!!
Would Not Allow To Add Credit Card
by Zobig1 on 2020/08/02 00:36
Credit card add problem
Inconsistent app!
by hatepmobile! on 2020/08/02 00:02
I find this app to be inconsistent. Sometimes works great, other times lots of issues!
Great app
by JoeC 15 on 2020/08/01 23:32
So convenient when u can’t find change or an ATM.
Would not let me change duration!!
by Gigi duo on 2020/08/01 22:51
Feel like being robbed! Horrible!!
Too expensive too too
by too x pensive on 2020/08/01 22:46
Too expensive!!
Swift, safe, and economical!
by ImmunologicalSynapse on 2020/08/01 21:58
I wish they were al ParkMobile
Parking App STL
by Fire Regg on 2020/08/01 19:07
It doesn't notify you when your time has ran out, so you can add more money once your time is done
Ok
by Jae Ortiz on 2020/08/01 16:43
Not that user friendly for people not computer savvy
Andyclose 100
by andyc100 on 2020/08/01 16:02
Easy to use even for an old codger like me
Updates are terrible
by HokieJarhead on 2020/08/01 15:17
Every time you update your terrible app it signs the user out and forces the person when they are trying to use the app to remember the dog gone password and user name instead of saving it.
Should be everywhere
by sab503 on 2020/08/01 14:41
I get upset when people don’t use this product for their parking. It’s so convenient and user friendly
Easy as a day at the beach
by mrc conrad on 2020/08/01 14:28
Beach parking made easy no quarter’s needed
Did not work
by Justness on 2020/08/01 09:44
I paid for a specific spot the night before so I wouldn’t have to run to the meter in the morning and they made me purchase 24hrs. I figured might as well since it is cheaper than the hotel valet. I woke up the next morning to a parking ticket and had to pay an additional 20 dollars to the 10 I paid. I sent the receipt to the city showing I paid for the spot and my request to contest the ticket was denied.
Horrible
by huggkuictxfhjfrd on 2020/07/31 21:45
So confusing. Worst service of all time.
App was down
by WaltsFault on 2020/07/31 21:38
Couldn’t use phone app all day until 2:30 pm. It kept opening and then shutting down before you could enter your parking info.
Credited wrong meter
by Goingtorota on 2020/07/31 18:55
It credited the meter next to the one I paid for. Unfortunately there was a car parked in that space so I couldn’t move my car over. I verified the area and stall number. I won’t be using this app anymore.
This is a wonderful app
by shattersplatter on 2020/07/31 16:56
This is a wonderful app thank you so very much
No extend button
by Chechthisout on 2020/07/31 16:09
Where’s the button for extending the time?
Awful
by gjgjhff on 2020/07/31 14:45
No Apple Pay. No Amex. Not intuitive. WhAts the point?!?!!
Buy now; find out how much later?
by Jay Ennis on 2020/07/31 13:33
So let me get this straight...I create an account, give you my credit card info, register my vehicle, park my car, and you’ll tell me the rate only AFTER I leave and you charge my credit card? Nowhere on the parking lot signage or in the app is the parking rate stated in advance. The competitor’s lot next door is $5 per hour. Yours could be more, or less. You could charge $10, $20, $50, and I would have zero recourse. There is no technical reason you can’t tell the customer in advance how much you charge. Until then, sorry, I’m deleting the app and parking elsewhere.
Overpaid for parking even after I left before session ended
by rachops on 2020/07/31 07:24
I use this app for the first time today and I get charged for 5 hrs ($9.85) because the app has no way to set a parking time for day 1 hr like normal meter would do if you used a Cc or quarters. I leave the stop after 1hr and then after several hours while checking my email I get receipt for $9.85 . Seriously how crap is this app. For a mobile app , the phone should be the default to notify about session ends and time limit expirations. Who members to look at emails. Maybe you should consider having a timer running like the iPhone native one so a user can see a countdown. I have used PayByPhone and honestly that’s way better and a no brainer. U park at a spot and when u come back u pay for the time you were there. No thinking on my part. That’s what’s apps are for!!!
Easy way to pay parking
by iDarkdata on 2020/07/30 19:24
Using the app makes it so much easier to pay parking.
OS issues
by Jessica 👏🏻😘❤️ on 2020/07/30 16:22
Does not work on the latest OS
Refund
by Hamon_1 on 2020/07/30 00:45
Parking meter was on expire lucky I didn’t get a parking ticket
First time user
by b0bbya on 2020/07/30 00:30
I’m new at this
Awesome App
by Mando027 on 2020/07/29 20:59
I really like using this app.
Payment not applied
by Lowkinoy on 2020/07/29 16:53
I put money in meter and meter did not turn green had to move to different meter
Great app-Big fees
by JohnyVile on 2020/07/29 15:05
Great app: if ur shopping or at work it’s super convenient to be able to pay or extend ur parking without having a pocket full of quarters or having to run back to the meter! The only thing that blows is if you stay, you pay!! Every time u re-up your meter, the fees and/or added charges go up. .50 cents the first time you use the app. $1 the next time, then $1.25 and up and up. Not a bad option if ur shopping or eating but it blows if ur at work for 8 hours in a 2 hour zone!!
Great App
by RitzyPanda on 2020/07/29 14:12
Very easy to use and convenient
Lifesaver
by LAWLE$$82 on 2020/07/29 13:30
I forgot my wallet at home and this app was a blessing, because the parking space accepted this app.
Easy to use!
by Missed a Few on 2020/07/29 03:27
Used for the first time. So simple and sends reminders if you need to extend your parking time. Will use again!
App
by Kasscousins on 2020/07/27 17:48
If the site was more real time for transactions it would be perfect
Parking rates need to be shown
by ILUSmomof2 on 2020/07/26 21:31
Overall the app is extremely functional. The three star rating is because the rates of parking are not clearly defined. I want to know ahead of time which rate I’m paying and that I’m getting the Hollywood resident rate.
Great idea
by jenaob on 2020/07/26 13:46
Very convenient!
Tight but right
by Hayward302 on 2020/07/26 02:28
This location was great because of the location. It was within walking distance from the pier and everything down town. I would recommend downloading the app so you can keep track of your time. The only downside was the size of the parking stalls. I drive a full size Toyota Tundra and I has to make a lot of adjustments getting in/ out of the parking stall. If you drive a smaller 2 or 4-door, you will enjoy this location.
Crap gps amongst many close parking spots
by ryenoh on 2020/07/26 01:24
If you are going to build an app. Make sure it works.
Awesome
by Anthony Sledge on 2020/07/25 23:32
Great
Idea full marks. App not great.
by #don'tbothet on 2020/07/25 20:57
App is not intuitive at all!
ParkMobile at Newport Beach
by hjndmn on 2020/07/25 20:05
Parking was super easy but we didn’t use all our time. I wish there was a way to get credit for the time not used.
Good app
by Phila Flyers Fan on 2020/07/25 16:51
Quick and painless
Makes parking easy
by J-dog19999 on 2020/07/25 16:17
This app makes parking so much easier than waiting time standing at a machine and trying to see what you are doing in the bright sun.
Terrible
by Charlie0304 on 2020/07/25 16:13
Terrible
AppPay not working
by DOneMann on 2020/07/25 15:33
Didn’t appreciate my Apple Pay not working makes no sense but other than that it was pretty easy
Parker
by NolanPierami Real Estate on 2020/07/25 14:22
Awesome easy app
Expensive
by 17hrs and frustrated on 2020/07/25 13:34
Used to be so much cheaper to park everywhere now it’s ridiculously expensive
Easiest parking system ever
by Taxkween on 2020/07/25 11:36
I love flying out of Meridian MS & this parking app is great. Simple & efficient. Thank you!
Max price
by Kilkee13 on 2020/07/24 23:53
There’s no way to decrease the amount of hours so you end up paying the maximum price. Bad app features.
Charges you when it should not
by AMDJ Family on 2020/07/24 22:30
If parking is free after 6PM, why is the app trying to charge me!! You would think it will say parking is free. Agree tech support is not good
Zone Number
by bxlent69 on 2020/07/24 22:22
App should provide a method to look up your parking zone. I had to call the airport to find this information out. I used the kiosk at the airport to pay for my parking. I then picked up a printed card about the App in case I need to extend my stay. That happened so I pulled out the card that was unique to the airport but there was no parking lot zone number printed on the card. The phone numbers on the card were useless as there wasn't any method to look up the airport my car was parked it. Fortunately that when I thought to call the airport and all for this information. It shouldn't be that hard to find an airport's parking zone to extend my stay after using a kiosk initially. Very disappointing!
Bad connection and says zone not found For CDM
by DaniW0786 on 2020/07/24 22:05
I’m at CDM trying to enter the zone it says not found and service is so poor!!
Meter doesn’t update
by Joyfulstar27 on 2020/07/24 19:15
When I pay for the meter on my app I should be able to see the update on the actual meter and verify I’m showing paid. However it still shows RED which makes me feel as though I will still get a ticket
Awesome!
by thebeachismyhappyplace on 2020/07/24 18:46
So simple to use. And using COVID it is nice to be able to do it all on the phone!
Not allowed to update cc on file
by miamibch on 2020/07/24 16:34
Now they force you to either sign up w paypal or their own rechargeable piggy bank. No new credit cards or debit cards allowed to be added on your account. No thanks.
How would I know
by LOYALSTUSER on 2020/07/24 16:14
I’m not enjoying the app because I’m on it for two seconds before they ask you if you’re enjoying the app. This is pretty common though. It’s still stupid
Paid but parking meter still red
by micktrdr on 2020/07/24 15:37
Just paid for parking but the meter is still showing unpaid.
Keeps crashing
by goose2999 on 2020/07/24 14:19
Can’t even sign in anymore
Parking while shopping at Gaffney’s Fabric Store
by RFDesigns2u on 2020/07/23 19:11
This is the best thing EVER for this are because the parking meter agents be waiting in the shadows to catch your expired time!
Terrible App
by Mar-y-LPadilla on 2020/07/23 16:49
It’s almost imposible to use this app in Miami without spend 25 min each time trying to make it work, keep deleting all your information, car, favorites, history everything. You have to log if and upload all your info for everytime you wish to park. Horrible app.
Does not work
by fluffybunnygirl101🌸🌼🌷 on 2020/07/23 01:45
Does not work
Convenient and fast locator
by cloutier682 on 2020/07/23 00:06
Visited Ocean Dr. in Miami and was able to locate and secure a parking spot within minutes. Very convenient and useful indeed. Zero complaints or issues.
Minimums
by bo@tman2525 on 2020/07/22 19:43
Why am I forced to choose a MIN amount of time to stay?? Why can’t I choose under an hour for certain spaces
Nice bait and switch
by jb mar 2012 on 2020/07/22 14:35
Don’t default to the max time and make it near impossible to find a way to set a smaller time when all I need is 15 mins
W
by thethrillwiththewill on 2020/07/21 21:46
This s is a he greatest parking app in history. If I were a parking app this who I would aspire to be. If it were a humanoid I’d put a ring on it
Muy mala experiencia
by SO_Treu on 2020/07/21 20:24
Es una aplicación muy poco amigable
Parking durations
by pacman411 on 2020/07/21 19:25
I wish they did 30 minute parking versus one hour
Loses credit card info with each update
by Bob19450 on 2020/07/21 18:21
Unfortunately you have to use this app to pay for parking in so many places. It works okay except when there’s an update. Each time it updates my credit card info is lost. If it would retain this info it would be a much better app.
If their app doesn’t work, you pay big time!
by scschul on 2020/07/21 02:04
Customer service refuses to take responsibility for their app crashing with a message that says; “we can’t stop your parking session at this time”. So...you get billed for hours and maybe days after you’ve parked. Avoid these criminals at all cost!!!
Always need to reset PW
by BH1581 on 2020/07/19 22:58
I won’t use the app for a long time and every time I do it have to go and reset the password even though I have it saved so I know what I’m using is correct.
Paying for parking made easy
by Rich84663 on 2020/07/19 15:13
Just used this for the first time & it’s way better than using the pay station. Easy to navigate too.
Great convenience
by Gadget Guru5 on 2020/07/18 23:26
Excellent experience and East to use. WhyWe the convenience fee when this is the only way to pay?
Emergencies
by MyFirstExperience on 2020/07/18 23:03
I left my card at home ! And the wonderful people of St Louis told me about this app !
The app has a glitch
by Justise First on 2020/07/18 18:29
The app will change the car selected as default automatically for other one and it is inconsistent. So even if you pay, you will get a fine. How can an app that get so much money for the entire country be so bad? They have a monopoly, they should be investigated
Awesome and easy
by Cambista on 2020/07/18 17:48
Works without a fail and super easy to use. Love it.
Only gave 24 hour option - Min$20
by Chadds Ford. on 2020/07/18 15:08
I pulled into to a parking spot and only need to park for 6 hours. The only option was the default max and charged me full price. The app was acting up the whole time. It would not allow me the option to select a time less than 24 hours nor did it say that all day parking was the only option.
Park Mobile
by LBaker007 on 2020/07/18 14:03
Real easy to use in Cape May, NJ....especially since they upgraded their phone connective ability extending onto the beach. Thank god for no more quarters. Thank you to all the men and women in blue protecting us everyday.
Parking
by Katydid6987 on 2020/07/18 12:19
Easy access
Easy to use
by Root Beer Doug on 2020/07/18 01:19
It took a couple minutes to download and set up, but it was well worth it. I really like the option of extending the time if needed.
Please fix app
by Justin1982wilson on 2020/07/17 21:22
I been using this app for a while. Now it’s cutting out after I put my password in. This app is not working.
Parking downtown Birmingham
by Let me drink wine on 2020/07/17 17:54
Meter still shows expired. App is not working on the meter
App
by Harvicking on 2020/07/17 13:17
Very easy to setup even I could do it!!!! Quick and easy
Tech support is horrible
by suzuki365 on 2019/07/15 16:00
So I been using this app for quite some and loved it but there tech support is the worst I ever experienced. What the problem with support is I was having a problem with payment for parking. Where I was parking was that the location wanted a minimum of $4 parking if using a credit card but there was no minimum if paid with cash. So I started a park mobile wallet with a minimum of $25. However when I went to pay for the parking it was still charging me the $4 minimum as though it was a credit card with it was not. Wallet is cash deposited into my account. This is where it gets bad. I contact chat support and explain my situation, the person says the minimum was for credit card payment which I understood and informed them that I was using wallet which is like cash and was not using a credit card. After explaining that the minimum was for credit cards and not cast they responded with “That’s great is there anything else I can help you with?” Use to love the app but my feelings have drastically changed....
Good at the basics, two annoying issues
by Decadeindc on 2019/09/19 15:34
ParkMobile seems to be the most popular app for municipal parking around me, and it works pretty well for what it is. Seems to sync well with whatever technology the authorities are using. A handful of app-specific annoyances in the last year or two: 1) there are more often than not popover ads or popover promos that appear as soon as I open the app that I must dismiss in order to input the parking zone and start parking. I imagine most people are like me and in a major hurry to input the zone number and start the clock. The ads and promos are a HUGE annoyance. I’ve cursed the app more than once standing in the rain after finding the zone number and trying to start parking. 2) I turned off app notifications for time remaining and session expired and now they will not turn back on for me. Every time I hit the radio button in the app, I’m redirected to the iPhone setting menu for the app, which doesn’t help - two different types of settings. All of those iPhone settings are correct, so I don’t know what the problem is turning notifications on in the app. I really don’t like text or email notifications, which are now my only options. 3) I had to log out and log back in to the app to see an updated parking history. The app stopped showing parking history in real time for a couple months.
Terribly unreliable - caused me a parking ticket l
by Jwillfisher on 2018/10/09 17:05
I don’t even have time to list all the things all the things that went wrong with this terrible functioning, unreliable app. I parked my car and walked off, opening to app to pay for my parking. The app then bugged out and had issue after issue. First, it would randomly sign me out and and wouldn’t let me sign back in, telling me my info was incorrect, or simply loading forever. Once it finally started realizing my info WAS correct, I tried to click on a zone and it wouldn’t load it. Then, when it finally did load it, it kept telling me I didn’t have a payment method on file, despite having used it before. When I went to add a payment method, it showed that I did indeed still have a payment method on file. I continuously opened and closed the app, again and again trying to get it to simply function properly, and every time it was a different issue, different bug. Eventually I became so frustrated with it that I went and grabbed my wallet, walked all the way back down to the parking space to pay manually, and upon arrival realized that I had received a parking ticket in the time that I spent trying to simply get to app to function. The app fails at the simplest levels, and is just terrible and unreliable in general. An app like this is supposed to be reliable - that’s the whole idea. Don’t waste your time on this.
No-help Desk
by Namaste CaliMan on 2018/09/19 17:13
Update 9/18: in response to ParkMobiles apology and offer to assist via email, I sent my third email support request on 11 August (previous emails on and 21 and 29 June) and not one email has been responded to. Stop acting like you have customer service when you clearly don’t. Bottom line: good app, convenient, but you’ll never ever get a refund should anything not work perfectly! And no one from “customer support” will ever respond to your emails. ====== The app is good and does what is says, but customer support is non-existent. The app warns that the service is merely a financial transaction tool between municipalities and the meter so the app developer will NOT process refunds. However the app offers an opportunity to forward your comments to the city to request a refund. I received an automated email once the ticket was opened, then nothing. I’ve sent follow up emails and not even an acknowledgment, nothing. The original email says it was from the park mobile helpdesk, but I’m pretty certain one doesn’t even exist. Why offer to facilitate communication with the municipality if you’re not going to do it in the first place and then not even get back to the customer with any update(s) much less an actual resolution. It’s been over a month and nothing.
Glitch caused me to get a parking ticket, but developers ultimately reimbursed me
by NM2112 on 2018/09/22 03:34
I parked and saw that parking could be paid through this app. I downloaded the app, entered my vehicle and payment information, entered the zone where I was parking, set it to pay for two hours ($2.85). I got confirmation and even saw the clock start counting down. I go to lunch, then come back to a $42 parking ticket. I check the app and somehow there is nothing in my activity history. Edit: I have sent the information as they requested. The event happened exactly as described above. I will update my review to include how this is handled once it is resolved. Edit #2: I've upgraded my review to 4 stars. The app didn't work and I got a ticket, but I was surprised to find that the developers actually responded to this, they investigated, and ultimately reimbursed me the price of the ticket. That's excellent customer service, which unfortunately isn't common these days. And for the record, I used the app again a couple of weekends ago (I made sure to take a screenshot this time) and it worked fine, so I'm not sure what happened with that first one.
I like it
by TinyTBS on 2018/11/02 15:20
I’ve only used the app a couple of times but it’s always worked well for me. It’s fairly straight forward and easy to use. You can add any vehicle to your account quickly from anywhere. (I even added my daughters best friends car from home when needed to park, because they are teenagers and don’t always think ahead.) You can have multiple vehicles on your account. All of the info you need to know about a space (hour and minute rate, maximum time allowed in a space, etc) so you don’t accidentally get a ticket is given in the app when you chose a space/parking zone. I often use the app before I even get out of my car (and I counsel my children to do the same) which gives me a greater sense of security. I like that it warns you when your time is going to run out and I find it very convenient to be able to extend my time in a space from my smartphone rather than having to run out and feed the meter.
Good app, bad business practices
by ads-are-aids on 2019/07/11 02:17
Edit: as an addendum to my review, there is a way on the website to change your membership to free. However, i was forced to add a new payment option just so it would let me into the personal tab. This is what led me to believe there was no way to cancel the membership, as there is no way to opt out of this, you have to add some payment info before it will let you on. Currently, my review still stands, it took one click on the app to sign up for pro, so it should be just as easy to do it in the same place on the app, not hidden away in some submenu on the website I used Park Mobile throughout college to park on my campus and never had a problem with it, I even signed up for park mobile pro. Now that I’m out of college and moved away, I wanted to cancel my pro since I won’t be using park mobile anymore, and I can’t find anything about how to cancel it, not on the app or the website. This is wrong. If I have to jump through a bunch of hoops just to get an app to stop charging me money, then I see that as a scam. I’ve had to contacted customer support to cancel it, and I will not be using this app again
Got me lost trying to find my car
by jtbeetle89 on 2019/10/31 02:19
Downloaded this app when one of the downtown Indianapolis parking meters had buttons that weren’t working at all. Used it to pay for my parking, entered the associated info, and took note of the number of the parking spot. I even looked to see and was pleased to see a “find my car” option for when I was done. After a work dinner downtown in a city I’m unfamiliar with, I fired up the app and told it to lead me via Google Maps to the car. I knew it felt off when it told me that my ~5 minute walk TO the restaurant was now going to be a 17 minute walk BACK to my car. But I followed it, thinking perhaps I got myself distracted and hadn’t realized just how far I’d initially walked. After reaching the destination, I discovered I was nowhere close to my car. Through trial and error, I eventually found it — first by walking 17 minutes back to the restaurant, then by systematically eliminating other directions. Ended up completely lost for nearly 45 minutes before finally reaching my car and then driving an hour home. Lesson learned: don’t trust that particular feature. The app gets two stars because it allowed me to pay for parking and I didn’t get a ticket.
Going Downhill
by JL 5285732 on 2020/01/28 16:31
This app has historically been excellent. Recently though a ton of bugs have been introduced. It seems to have lost my account information; I can login with my phone and password and it has no history no payment methods and someone else’s vehicles. I tried to log out and log back in but when you log out it leaves “sign in with faceid” on, so you get stuck in a logoff-logon loop. Had to cover my faceid sensor to get out of it. Added credit card as only payment method but it tried to use PayPal instead on check out. When that failed, it lost all information and I had to start over at a map of the US. I did it again, the second time for same location it wouldn’t give me the max/all-day option, only duration. I selected the max 13 hours on the menu and when I hit save it set to 8 hours. Did it three more times and third time it kept 13 hours. Went to checkout and it was back to 8 hours. I hit “change” on the duration and it started me over at map of US. I eventually succeeded (I think) but total time elapsed fighting with the app was 14 minutes; incredibly buggy and disappointing given how great and smooth this app used to be.
Awful app and help is unreachable.
by Evgameeeeegirl :Pppp on 2018/04/18 16:21
I am going to have to delete the useless app because my bank card was stopped due to fraud, and I cannot enter my new number. No help available and not user friendly. Went into every conceivable help category and received no information that worked. It said I can change the card by tapping on the old one and reenter. Well that isn’t true. I spend 10 minutes trying to park before I got down on the floor of my car doing the search for coins. Then I went to my communities parking to complain about their app and they won’t take complaints - I have to contact an uncontactable company. So this company has total control of parking in my community and they have no way of being held accountable for how miserably their app works. I sat down at home and have been working on this for 1/2 an hour already without resolution in changing my payment. This is a junk poorly supported app and I have no choice but to erase it. What a crock and what bs. I am going to write a letter to my council members to let them know that this app is not workable and the parking office doesn’t want to hear it. Communities need to hold these companies accountable when they have dedicated their technology to this monopoly. Idiocy and incompetence.
Useful and frustrating app
by Luvvygirl on 2019/10/26 15:48
I use the app only once every month or two when I go to Walnut Creek or Oakland. It’s very convenient to use for parking instead of looking for change or pulling my card out and dealing with the parking meter. The app though is very frustrating in a few ways; 1) it never picks up the parking zone I’m actually at but seems to pick up every other zone around me. So I always have to punch in the zone. 2) After going a long period without using it, the app always ask me to setup my payment method even though I’ve done this numerous times with cards that haven’t expired since the last time, 3) more often than not I punch in my zone, then my space # and hit continue when it asks me to select a vehicle. There’s no list and no option to bring up my list of vehicles so I have to cancel and go to my vehicle list only to see all of my vehicles are there and my primary one is set to default. After checking I then return and it allows me to restart and finish the parking process. Like I said the system is very useful but the user interface needs work.
Cost me a $30 violation
by GioZway on 2018/09/04 13:15
Older versions allowed easy switch between cars. Also clearly identified which car you were paying for parking. You need to now go into settings and change your default car anytime you want to pay for a different car that is already in your list of vehicles. I have three cars and was confused as to which car I had set as the default since it did not tell me as I was setting the parking duration. Paid a $30 violation plus the fee to the app plus the $6 to the city for the other car that was home in my driveway. MAKE IT EASY TO switch between cars like before. SETTINGS ARE NOT SOMETHING YOU SHOULD HAVE TO TINKER WITH WHEN YOU HAVE A CAR FULL OF KIDS AND YOU ARE TRYING TO PAY FOR PARKING. UPDATE: Changed to five stars from one star. App owner made good on promise to make things right. Expeditiously handled the complaint to my satisfaction- above and beyond which is rare. Thank you.
Worthless fad delete it now
by Bus it fix this! on 2019/03/14 22:39
There may be a lot of stupid and lazy people who still use this stupid app, but think of all people who don’t use it or have stopped using it. I still see plenty of people using stupid parking meters. My mother was all excited about paying for parking with your phone until she stopped using ParkMobile. I mean the app is great it saves me a trip to the parking meter to swipe my stupid credit card. This app even allows me to cheat the system by paying remotely when I saw parking enforcement ,but that got boring after a while. I eventually got a ticket since I selected the wrong plate number since I use multiple cars. What’s even more annoying is that I mistakenly still put in the wrong plate number and confirmed it. Then I had to pay twice😭. Just kidding! You just go through the time Consuming task of disputing the transaction with the credit card company. It’s the same thing with the stupid sections and spots. Maybe this doesn’t happen with everyone ,but I’m dyslexic so sometimes I misread all the numbers or press the wrong button. Think of how much better it would be if there was an edit feature. Anyways here’s my review.
Use this app 3 times a day everyday- never have issues
by Sabs20202020 on 2019/06/05 06:46
I have been using this app for at least 5 months now and use it very often so do my colleagues, friends, clients and guests. Everyone always mentions how convenient it is. It also runs very smoothly. Once in a while they will not find the meter I’m trying to charge but I think they’re in the process of integrating all parking meters to have this fab feature. I believe I was also sent a $5 Starbucks card upon signing up. I think that’s the only time I’ve ever received a gift card for another company as a thank you gift. I thought that was so classy. I was very impressed at both their generosity and thoughtfulness. I’m just in the process of understanding the benefits of being a premier member I hope this means I can pay in advance or schedule a payment. All star app. Much appreciated. I wish you guys all the best!
Won’t let me park for only an hour or two
by tiredOfRebooting on 2020/01/04 23:38
I downloaded because I had no other option to pay for parking in a lot in Seattle (zone 2606). I’ve parked in the same lot on weekday evening and on a Saturday. Once I enter the zone number, it automatically chooses the max time and there is no way to change it. The lot is clearly marked with rates for hourly parking. Giving the app the benefit of the doubt (e.g. maybe the lot actually only allows max time parking), i would expect the app to tell me that is the only option available, instead presenting me with a widget that is clearly intended to let me edit the parking time but will not respond when touched. Also be fore you pay you have an option that says “change” by the parking time, but touching it only takes you back to where you enter the zone and time is automatically set. Thanks for reading. Finally as a minor annoyance it presents Apply Pay as a payment method, but also a red message saying it is not accepted. Why?
Convenience at a price
by cmk∞ on 2020/02/21 16:01
23% seems like a fairly steep price to pay for the convenience of paying a meter via phone, but it *is* convenient. There are 2 main issues using it for street parking. 1) ParkMobile doesn’t alert you or prevent you from paying on days/times when parking is free. (Seems like this would be an easy app side fix) 2) Unfortunately how well the app is integrated with local parking authority info seems a little hit or miss, and that 23% we’re paying to the folks at ParkMobile clearly isn’t going towards them proactively confirming the info they have from parking authorities is correct. Here in downtown Newark for example, there are event parking rules in effect on certain streets on certain nights. Admittedly it’s a bit complicated: 2 hour metered parking during the day until 6pm, free after that until midnight if no event. If there is an event it’s $25 for the evening. And no parking after midnight. ParkMobile is unable to indicate which days have events, and it simply says no Parking after 6 (no option to pay the event rate). When I alerted the PM folks to this via the chat help in the app they said it’s up to the local parking authority to contact them. At a certain scale this is understandable but still, if a user has flagged an issue could they not proactively reach out to the parking authority? Unimpressed. I’ll keep using the app for now, but would love to see the above issues addressed for a more seamless experience.
Awesomesauce with awesome sprinkles on top!
by 17Me1717 on 2019/04/04 18:57
This app is excellent! No more coins! Major hassle reducer. Yea! In addition to the idea of a wireless parking meter and associated app, which is great, I find this one to be really well designed. There is an initial account setup, which is quick and easy. You put in ID details for yourself and your car, and select your desired payment method. After that, everything happens in one screen. You select your parking “zone” number based on what is labeled on the meter, then you input the amount of time desired, or select “maximum time” and you are done! The app screen will continuously show you a countdown of your time remaining. even alert you when your time is close to expiring if you want! In my town, they have one meter per two on-street spots. At first I was confused as to how the meter “knew” which car had what time remaining, but then I realized that’s why you input your car info. Makes perfect sense, and obviously saves the town money. Bottom line, this app is really easy to use, the user interface is wonderfully clear and intuitive. Big time saver, big coin and hassle eliminator, overall a really nice experience. Love it!
Will charge you outside of parking meter hours
by Maria Belem on 2018/01/23 15:46
Make sure you watch out what you are paying for. Make sure you know metered hours because the Parkmobile app will charge you regardless. I downloaded this app so I could pay for my parking and not miss my train. The app works fine except for one very bothersome component: It does not tell you what time to what time you are obligated to pay for parking. Instead it allows you to pay for parking at all hours of the day and night. I paid for parking from 8:15am - 4:15pm. There are no signs inside of the parking lot telling you the metered hours. So I paid those 8 hours. However, while I was still away I wasn’t going to be able to make it back until after 5pm so I paid $0.35 from 4:15pm to 5:15pm. I then paid again until 6:15pm. Even though the metered hours are only from 9am-5pm the app lets you pay their transaction fee during these off hours when you don’t have to pay for parking!
In bed with Tow/Boot companies.
by Dphnwri on 2020/08/05 16:45
I’m a handyman and I was helping a client’s daughter set up her new apartment in an off campus student high rise in Midtown Atlanta. It was before everyone was back so the garage was empty, but being the rule follower that I am I paid for several hours of parking. It was entirely my fault for not having my sound on so I could hear the notifications that my time had lapsed. When I got down to my car (20 min past the limit) I found my car booted. This was during a time when I literally only had $75 to my name after a really bad year. The boot company guy rolled up to unlock it and was a jackass the whole time. I wasn’t very nice either calling him every name I could think of. My issue is that the garage is under the building and was empty. The time on the boot notice was for less than 5 min after my time lapsed. There is no way he just randomly drove by and decided to come inside the garage which is completely enclosed so he wouldn’t have just seen that someone was inside. The app had to have alerted him to come boot my car. Just a douche move.
Purposefully hides your parking spot to make you pay more!!
by music_man75 on 2020/08/06 00:40
This is the 4th or 5th time this has happened. Drive to a new area of a city and pay to park. Time to leave. You use the “find my car” function. Suddenly your car is BLOCKS away, you can’t did your car, it sends you to the map app of those choice. While you’re trying to find your car you get multiple notices that your time is expiring. You pay a few bucks extra to cover the fees and suddenly it didn’t know where your car is. The map is unusable and you cannot see the map of where you paid to park. Your car was 1 block away and the app map function makes you wander around 5-10 blocks. THIS IS NOT on accident. This is how these scum make money. Watch it happen. Pay for parking in a city you don’t know. Try to find your way back to your car via the app. SCAM, SCAM, SCAM, SCAM, SCAM!!!!’ Embarrassing. And this is not news- it’s what every REAL app review mentions. The positive reviews are paid foreigners that don’t have cars or kids that don’t drive and don’t know better. EMBARRASSING.
Do not try
by flnfrmheaven on 2018/12/15 16:39
Apparently I Went through all the trouble to download this app and pay through the app through my PayPal and it shows paid in my timer and began ticking away...but My meter was still flashing red saying it needed payment. After two minutes of it still flashing red I finally went ahead and made a payment with my debit card instead manually and that worked instantly. I double checked and screenshot all my information everything was correctly entered on the app. When I contacted customer service about this they basically said i’m out the money and should not have double paid. Even though it was flashing red telling me that it was expired still. And that I could’ve just fought it if they would’ve tried to give me a ticket. This is not appropriately set up and I would NOT recommend this to anyone. Do not waste your time. You’re going to end up with a big fight with this company or a big fight trying to get your ticket reversed because it does not sync up with the meter. This was verified though customer support.
Great App - lacks one useful feature.
by ChaseRCBham85 on 2019/07/01 23:28
This app is great! Makes paying for parking a breeze and so much easier. It really should have five stars, however, I’m withholding the fifth star till some mechanism is in place that would allow customers to adjust their estimate parking time. As is, you can only add more time to the meter, but you can’t subtract time. If I pay for eight hours, but get off early, I’m still paying the full time. It would be great if the app allowed users to “clock out” if they leave early and have the time pro-rated or a credit applied to the next time a customer parks. That, or have a GPS connected to the app so that it automatically “clocks out” when you get a block away from the parking zone. All this said, if this feature does exist, and I just haven’t figured it out, someone let me know and I will adjust my rating.
No idea which meter is working
by w90coupe on 2018/08/20 12:21
They out stickers on each meter but some don’t even work or they are only good for 2 hours but they are digital. Walked to my office and thought I’ll pay my meter at 8am til 4pm but when it came to adding time it wasn’t available ! This morning I parked at a meter that is out front thinking it’s digital 10 hour meter and it’s only a two hour meter from 8-10 but when I parked there I could put 3 hours 7-10 but see, our meter people start at 8 but now it’s at 8 it’s only good for 2 hours. Seems fishy to me. Now the 2 hour meter cost me 90 cents when I could have just put in 50 cents for 2 hours. I thought this app was going to be helpful as I’m disabled and can’t walk back to meter to add two quarters :( so now I’ll have to pay 90 cents every two hours instead of 50 cents. They should post how much each meter will allow on the meter and not require you to drive to each one to check how long you can do it.
Paying for convenience, but with hidden costs
by philly1075 on 2018/05/25 16:11
This app making street parking and extending your parking time very easy. I live in Philadelphia, where metered on street parking is everywhere. The app makes it convenient to park, pay, and then see how much time you have left. The app also lets you extend your parking further. However, it charges you a significantly higher amount to do so and the up-charge is ridiculous. The app wanted to charge me $7 to extend by one hour, the same amount I had just paid for 3 hours. Then when the parking expired, I was not allowed to “re-park” in the zone (not actually a policy of Philadelphia parking, just the app). I had to go to my car anyways, where I used the on-street meter to pay for an additional hour in my spot without moving the car. I am fine with paying a small fee for the service, but it seems ridiculous to hike prices by so much to extend parking time. Will probably not use in the future.
Glitches / No Refunds/ Rude customers service
by BButtowski on 2019/11/27 12:52
Let me Start by saying I like the convenience of the app. I understand how it should be working and that’s why it’s get 2 starts instead of one. After using the app for over 6 months, I’ve had a few problems. My app logs me out at random and loses my info once I’m logged back in or I can use the screen. If the wrong car is chosen you have to pay again (instead of switching the car) for the correct car and don’t get a refund for the spot you already paid for. The customer service rep I spoke with didn’t make it easy to communicate with. She responded in a way that made it seem “unreasonable” for wanting a refund on a parking spot I don’t have. It’s a convenient app however there are several little things here and there that make it annoying. That can add up and make the app no longe useful. Not happy about the glitches, no refunds for slips cause by the app and rude representatives.
SCAMMM METER APP READ REVIEW!
by phrosties on 2019/02/04 17:01
U need to be able to extend parking on a 1hr parking spot. There should also be sometime of grace period. I keep getting tickets because of waiting for the meter to be expired to pay for the next hr. For example 1hr parking I have to extend it at least 1-2 mins before the 1 hr is up. Meaning I have to start a new session which in reality it causes me to over pay for parking. I end up paying 1hr for only 58mins of use. Also I’m always getting tickets because the parking agents have the ParkMobile app and wait until your parking is 1 sec expired to give u a ticket. The only way to prevent this from happening is to over pay your parking sessions over and over. Such a scam. You’ll end up paying from your house a few hrs of parking but than come to the car and realize you got a ticket because you didn’t extend it for 1 simple second. I’ve had to pay a couple thousand in parking tickets, fees and tolls because of this app. SCAMM SCAMMM SCAMMMMMMING YOUR MONEY WHEN YOU THOUGHT THIS APP WOULD MAKE YOUR LIFE EASIER AND CONVENIENT. FOOLS!!!
User beware
by delbaybliss on 2019/08/31 21:44
I accidentally hit the 5 star review - so disregard that!! You are definitely NOT getting 5 stars! How about letting users know when they are in a NON STOP ZONE!!!!!!! One reason I wanted to use this app was its function to cancel early - because when going to the beach one can really know how long you’ll stay - what if it’s too windy coming off the water or it’s an irritating land breeze that brings in all the flies - so this app solves that problem right? WRONG!! Apparently in Wildwood NJ the app does NOT let you end early - so I pay a 45cent up charge for the “convenience “ but the “convenience “ is only for extending - not ending early. So I would LOVE to know what Zones in south jersey let me end early!!! So users beware - you too might want to know where you can stop early before committing to the up charge fee!!! But how one finds out is a mystery to me!!!! All their information online says you may be in a non stop zone but you only know that after you pay and there’s no stop button!!! That is fraudulent!!!!!
Useless and Ripoff
by Big City Queen on 2018/08/23 16:27
Doesn’t work after taking your money and leaving you stranded in a parking garage you will have to pay to get out of. So after paying twice for parking in downtown Sam Francisco, I called customer service only to be bounced around by every rep I spoke to, May who said she was transferring me to a specialist only to just put me back at beginning of que then got Beth who told me refunds should be 2-3 days, this being the 4th and then says she can’t see the current progress and that would need to call the corporate office giving me the same exact number I had called to get nowhere with both here and May. Both useless, incompetent, and dishonest. This app is a RIPOFF and will waste both your time and money! Avoid it!!
Works well for me - multiple car is now well supported
by Tom9999912 on 2019/02/09 01:23
This app has been reliable and works well for me. My only issue is clunky support for multiple vehicles. There is no way that I’ve found to select a vehicle for a parking event other than the default one. So I have to go to vehicles, change the default and then park. Then I need to change it back for my more commonly used car. It would be so easy to include the option to choose one other than the default. I’m surprised it doesn’t have this capability. If I’m wrong and you can do this, I sure don’t see how. Update: the newest version provides a prominent notice of the cat being parked with the option to change to another vehicle. I guess that option has been there on the final for a while but I didn’t realize it. This solves my issue.
Used the Park Mobile App, got a parking ticket
by Mike Bully on 2017/10/27 15:30
I used the app to pay for parking on 2 different zones in one day (let’s call them Zone A and B). Parking in Zone A I had no problem. When I parked for an appointment later in the afternoon, it was in Zone B. I vividly remember carefully inputting the Zone B’s number when I was paying for my second parking spot. After my appointment in the afternoon, to my dismay, there was a parking citation on my windshield. Upon investigating, it looked like the app copied the zone number from Zone A when I was inputting info for Zone B (even though I carefully put in the correct one, the app must have autofilled it, I cannot see any other way it could’ve happened). Therefore, the parking enforcement officer couldn’t see my payment for that zone. I appealed the $15 parking ticket but was eventually denied. I strongly believe that a glitch in the program caused me to receive this ticket and that your company should be responsible for its payment. I emailed customer support but has not had any reply as of yet.
Easy meter monitoring
by Karen Vail on 2018/09/15 21:02
I’ve used the app four times and I’m impressed. While others waited in line at the pay stations I pulled out my phone and paid while I was on my way to my appointment. Quick and painless. The reminder that the meter is expiring might be my favorite feature. Assuming I don’t have the glitches others have reported, this app is a huge leap in parking. Update: as i’ve continued to use the app, more glitches appear: forgets my profile, allows me to go through with processing, and just before payment it tells me that I need to add a vehicle. I have to cancel everything, go back to add a vehicle – but there are three vehicles already on my account! Numerous other such glitches have occurred (like telling me I needed to add a payment method – but there already two credit cards, and Apple Pay, on the account), making me spend time to redo the entire payment process. This app has potential, but not ready for prime time. And since it’s been in use for so long, there’s no excuse.
Just a few suggestions
by sailorachel on 2018/02/16 15:46
First of all, as a college student, I love this app. It’s really helped me out because I have classes and studios that last more than 2 hours and running out to fill the meter is a bit ridiculous. My one complaint about this app is that I don’t get notified about half the time that my meter has expired. With the way my school parking is, if I go more than 15 minutes without paying I have a very high chance of getting a ticket. I think it would be a great addition to the Parkmobile app if there was a feature to let you know once you’ve gotten a citation so you don’t keep paying all day long when you’ve already been ticketed. Or, come up with a way to have an all day parking choice so everyone doesn’t have to keep their phone on them at all times. Thanks!
Not the easiest
by Crispyds on 2018/05/30 19:22
Love the ease and convenience of being able to pay remotely with your phone and even extend your time remotely – probably one of the best perks. Disappointed that Apple Pay is not a default and that it is up to each municipality and or area to accept Apple Pay. I thought the app simply wasn’t working until I stumbled upon a list of cities that Apple Pay is accepted. It turns out only a tiny parking lot is all that takes Apple Pay in the City of St. Louis. All of their public street parking requires a credit card on file. Not awesome. Signage and zone numbers need to be tightened up quite a bit. I’m finding more often than not I still have to get out of the car to figure out where the hell I’m parked or what zone I’m in because you certainly can’t read the tiny little signs that are facing the wrong direction instead of angled toward the car.
Not paying to park, paying to reserve a spot.
by Buster Ruby on 2017/11/18 17:08
First time using the app, looked on the map for a place I wanted to park it stated it would be $25. Set my time 6 PM to 1 AM. Paid my $25. I was driving oversize vehicle so I knew in New York they will charge extra for that. Arrived a half an hour early to pick up my vehicle. Was charged $32 extra. The complete bill was $57. The parking attendant informed me that he would be charging $10 more for oversize vehicle, which is what I expected. What I didn’t expect was to be pay more than $25 to park as per the app. I called customer support. The support person was not at all knowledgeable or understanding my situation. It’s took her 25 minutes to finally tell me that I did not pay $25 to park but just to reserve the spot. Not at all what I thought I was going to pay. Also if she just said that to me immediately I wouldn’t be waiting around for 25 minutes. It was a freaking nightmare at 1:30am in the morning. I will never use this app again and I suggest you do the same.
Use with caution
by Hello_World!!! on 2020/03/10 17:34
I Paid for a parking spot yesterday via this app and when I came back to my car, I had a parking ticket on the hood. Made sure everything was right in the app (I.e. I was in the right lot, the license plate was correct) and all was well. So I sent a dispute to the parking service, who then requested an image of the receipt. When I went back to the app, the receipt was completely gone from my history. So now I’m paying for a parking spot and the ticket as well. Update: I spoke with customer support and they were able to pull up a receipt for me. Big kudos on that! The ticketing company accepted it but informed me that they weren’t using parkMobile anymore even though it was still online. Just be careful, because some of the parking lots in the database aren’t completely up to date.
Horrible! Women don’t trust it.. please. In safe and inaccurate!
by Agnlaze on 2019/11/16 09:08
I would give no stars if I could! App lead me farther away from my car to a unknown area! The state I was in I was visiting and I trusted this app and it completely failed me on the first time using it I am highly disappointed that my safety was compromised and called “customer care” and the care part shouldn’t even be there I was told not to trust the app saying even though there was a “finding your car” button provided to use the company was careless telling me they’re “nation wide” and have no access to telling me where posted “zone” signs and the only thing they could do for me was have me call local police for assistance. As a woman I would not recommend! Please think twice before using this app! My 5 dollar trip turned into 50 dollar mess because I had to use a ride share program driving in circles looking for the car they told me I could find on the app! Negligence and carelessness on their end!
BE CAREFUL - weak credit card protections
by SQ in VA on 2020/06/16 21:07
I’ve used ParkMobile for some time and had entered my credit cards for easy access when parking. Last weekend I was listening to a podcast while my iPhone was in my pocket. Somehow the ParkMobile app managed to process not one but TWO charges for parking in a complete other state for $9.95 each! Worse their system tells you for help to email them and then you can an email saying they don’t offer help by email anymore. (Then update your we website!) While I was willing to compromise on paying one of the charges thinking I had to share responsibility for not ensuring my screen saver was on, you would think they’d protect against the system charging duplicate parking for the SAME vehicle in the SAME zone at the SAME time. But no - they say it is my problem. Buyer BEWARE! Given they have a monopoly on my area, I’ll be obligated to use it but I’m setting payment only to Apple Pay which would require my thumb or passcode.
dissatisfied
by win2.0.1 on 2018/10/03 19:35
I have been a very frequent user of parkmoblie, and had been happy with it. Not long ago I used it for the to reserve a parking garage for the first time, but the access road was closed due to emergency road work, preventing any access to the garage. I couldn't park as planned and was late for my work. I requested a refund from parkmoblie, knowing it wasn't their fault, and with some difficulty (was told to call the garage, which told me to call parkmobile, repeat three times) they granted a "one time" refund. The difficulty with which this was granted and the customer service, which made me feel like I was a perpetrator and the beneficiary of some grand gesture in form of a refund, makes me much less likely to ever use the app again. Instead of thanking me for my frequent use and apologizing for what happened, I now am fearful that should that happen again they will not even give me the courtesy of listening.
Double paying
by tricky_troy on 2019/08/01 14:06
If you have more than one vehicle in your account, it is way too easy to start a parking session with the wrong car, and I don’t see any way to change or cancel once you’ve started a session, so you end up having to pay twice. Edit: In response to the developer feedback, I have only ever seen one opportunity to change the car and it is at the final screen. In fact, I just went on the app and acted like I was going to start a session and still only see one chance to see what car is selected. You never manually select a vehicle, it is automatically selected, so there is a decent chance that if you are in a hurry, and the incorrect vehicle is chosen, you can start the session with the wrong vehicle chosen. Even if you catch the mistake right after starting a session, there is no way to edit the information. I’ve ended up having to double pay on two occasions the handful of times I’ve used the app.
Functional, no panacea
by First Dad on 2019/01/04 12:12
1. Your 8801 kiosk does not calculate days by 24 hour periods > Apparently that's Amtrak's policy 2. Your app does not support extending an existing (kiosk) purchase via the app > I figured it out, my bad 3. It is not possible to make a reservation by searching via zone number, as entering the desired address only ties the user back to the closest lot via location > Still doesn't work, but I think it has more to do with the lot itself. I would hope that the app would filter these locations out. EDIT: I've added a star because the developer wrote back. I've adjusted my expectations and the app is functional now. Also, MeterUp is really good. Hopefully this one catches up.
Horrible APP!
by gabzbsn on 2018/08/20 03:22
What would be one functionality of a parking app that would be just complete common sense? How to I extend my time. A simple button on the main screen where you see your time running out? Nope. Have to go through numerous articles in the help menu which still doesn’t address it. Tried this for the first and last time and still received a $25 citation from the city. Even showed them a picture of my car parked right under the sign with copies of my paid receipts. THIS APP DOES NOT WORK. I do respect the fact that you responded! Hats off to you! However, based on the majority of these reviews, there’s a ton of work to be done. The city took care of it for me and also mentioned they received numerous complaints about this App. I don’t honestly see how the reviews add up to 4.7. What you said sounds great but it’s impossible to see it on the App. Always room for improvement and I’m happy you are taking the steps to address these concerns.
Really screwed up app, it used to be great
by Chipstan on 2019/07/17 17:45
I don’t know what happened but they have really screwed up this app. It used to be easy. I pulled up to a regular parking location today and put in the zone. It asked me to “add a payment method “ which was odd because I have 3 on file. It didn’t say why none of those were good. It had a giant ad trying to sell me “pro” whatever that is and I could not access any of my 3 methods to pay, only “add”. When I clicked add there were 3-4 non standard payment methods that looked sketchy, plus PayPal and some kind of “wallet” which didn’t say what it was yet wanted me to enter my name and address with no further info. Help did nothing. I gave up and just drove two blocks to park in the free lot because I couldn’t figure out what was going on. Went to another location later in the day and all my payment methods were present and could be selected. I guess I just won’t use this app anymore if it is not reliable.
Uselessly User friendly
by B-lyn13 on 2018/04/14 11:16
It’s nice and easy to pull up the zone and spaces, plus pay. However, if you run into any issues, there’s no help for you and you basically are stuck. Like quickly selecting the wrong vehicle, my bad. I fat fingered, got it. However, there’s nothing they can do. Absolutely nothing and no way to forgive or help work with human error. Plus the transaction fee is fairly steep compared to other parking apps. You can’t modify the vehicle, stop the session, get the money back, nothing. This isn’t the first issue I’ve had, but it’s the first one I’m finally reporting. Much prefer MobileNow! Take note ParkMobile. Not that you’ll care because you’re making money whether or not people are happy, but if you want even more happy people using the app, try working with them a LITTLE bit. Obviously you’re doing something right with 4.4 stars, just not consistently enough for me.
Unreliable App
by A-snap on 2018/12/03 16:16
This is the worst parking app I have ever used. There are a number of issues with this crap app. First, it does t seem to remember my log in info ever. Once I finally log into the stupid thing, it will tell me I have to input my card info (even though I have used it just the other day). Once I enter it, it takes forever to load and then tells me that card info is already on my account. Then when it comes to parking, I have received 2 parking tickets from my school. I take the shuttle from one campus to another. I would park, open the app, go through all the crap it makes you do to pay, walk to my bus and get on, it then would take forever to process a payment, just to tell me that the payment couldn’t be completed and would log me out of my account. This app has some serious issues and then need to be fixed. I would suggest just paying the ticket booth or parking machine cause this app is garbage.
Parking Meters Only!
by SloopJB2015 on 2018/01/30 05:12
I originally downloaded this app for using with parking meters in DC, and for that purpose ParkingMobile seemed reputable enough. I then made the mistake of trusting them for booking a space in a parking garage. I booked the space and was charged, but when I arrived at the garage, I was told that it was full and that the ParkMobile “reservation” was meaningless and would not be honored. When I called ParkMobile to complain, I was told that I would get a refund of the charge, since I was denied access, but apparently it was just a way to get me off the phone b/c I never, ever received a refund, even after a follow up call. So I ended up paying twice to park. Once to ParkMobile for a bogus “reservation”, and another to a garage which actually gave me what I paid for, namely, a place to park. And in the future I will give my business to ParkMobiles competitors, who seem as though they can handle this type of stuff.
Terrible - do not bother
by IWishIWasTheMonsterYouThinkIAm on 2018/07/28 18:24
I used to use this app with no problem. Now it does not work. 1) it friezes on a spinning logo for minutes at a time 2) it logs you out constantly 3) it only sometimes accepts your password when you try to log back in 4) it suggests zones that are close to you and then says those same zones are not available near you 5) it will not take a new credit card (the “add card button” sometimes just does not work) 6) similarly with the add PayPal button 7) the login screen often just erases what you have entered when you try to log in instead of logging you in 8) at some point they added a “feature” where “this zone does not allow back to back parking” which defeats the whole helpfulness of the app... the ability to re-up your parking without going back to your car. This app is now way more hassle than it is worth. Keep a roll of quarters in your car and don’t bother with this app!
terrible design and customer service
by Horny4porny on 2020/02/05 02:49
this app needs serious work and needs to focus on the user experience. i was putting in the license plate and parking zone details and clicked start time. we took my friends car, so i added his license plate details and double checked to make sure everything went through. i clicked the info button and it had selected my car by mistake. the app would not let me change the license plate one in session, even though i had just submitted it seconds before. it also would not let me cancel. i looked at the FAQs and decided to use the chat box after not finding answers. the representative, gilbert, was telling me there was nothing he could do. i said if i can’t get a refund or credit, i asked if i could submit a ticket for the bug to tech support. he stopped answering me and i never got a response. i won’t be using this app again, i’d rather park a mile a way and walk.
Profit over people built into their design
by PrivateHQ on 2020/01/09 21:33
I parked in DC, paid for my spot, I walked into the restaurant and was told it was illegal to park on the street during rush hour. I contacted ParkMobile for a refund, I should not be able to book in zones that have illegal time frames. The response from their chat support: “i checked into this for you and unfortunately we are not able to cancel any sessions created or refund the fees you pay through Parkmobile. Parkmobile is merely a pass-through and tracking functionality for those funds; they go directly to the parking operator for your area.” This is a joke, it is a choice the company has to design it this way or not. It is something you (ParkMobile) built into the design of your platform - therefore you built a poorly designed platform- design is a choice at every level - you have have prioritized profit over people’s individual best interest. Another example of how NOT to do it.
There’s an issue with the log in
by AdrianaBatista on 2018/12/03 16:01
I have been signing in with no problem until today when it randomly logged me out and won’t let me log back in saying that my login is invalid. When I try to select “forgot my password” it tells me the email I’m providing is invalid. Ive been using the same credentials for almost 6 months and have been parking in the same lot in the same space for almost 6 months. The app isn’t even picking up the closest zones and spots that are near my office (close to where I park). This isn’t the first time this has happened but it’s getting ridiculous now. EDIT: I was able to log in but now my payment info is erased and I cant use my apply pay now? This is so stupid. How do you offer you can use Apple Pay but no way to actually add it. Honestly if the app isn’t usable just don’t release it until the bugs are worked out. Now I have the privilege of getting a ticket.
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