Screenshots
Keyword Volume Hits KEI Rank
send messages
0.00
119
vienom og
13.33
1
payment app
9.77
1
venmo app free
2.0 K
1
send money
175
1
money sender
38.21
1
splat app
0.00
1
venmo free
1.2 K
1
payment apps
5.69
1
Search Visibility
App name
Venmo: Send & Receive Money
Description
Venmo is the simple, fun money app for sending cash quickly between friends and shopping at your favorite online stores. Apply for the Venmo card, and you could be on your way to shopping everywhere Mastercard® is accepted in the U.S. Share your new buys, split purchases with Venmo friends to avoid awkward IOUs, and catch up on what your friends are doing on the feed. QUICK & EASY send money quickly to friends using Venmo by simply linking your payment method. Transfer money sent to you to a U.S. bank account. SHOP WITH VENMO MASTERCARD Apply for the Venmo card in the app, and take your Venmo balance shopping everywhere Mastercard is accepted in the U.S. Track and share what you bought, and split with Venmo friends later. Plus, there’s no annual fee, and no credit check (it’s not a credit card!). CONNECT & SHARE WITH FRIENDS Every penny tells a story, whether it’s for a group dinner, road trip, or concert. Add notes to your payments using your favorite emojis, and like or comment on friends’ stories. BUY FROM YOUR FAVORITE STORES Check out without your wallet. Use Venmo to pay in select mobile apps or at millions of retailers on mobile web—for free—so you can easily make, split, and share purchases with Venmo friends. STAY ON TOP OF IT ALL Easily track your finances. Use the app to keep up with what you owe, what friends owe you, and what you’ve bought using your Venmo account. YOUR SECURITY IS OUR PRIORITY Venmo makes money transfers easy and fun, and we take the protection of your Venmo account very seriously by using security measures to help protect your account information. Learn more at https://venmo.com/about/security/ Card is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Venmo Card
by SweetNSalty269 on 2019/04/25 10:45
This app was extremely user friendly!! My dad can even use this app and he is 65!! Not very tech savvy either!! Although, I clean houses and run my business, and this is the wasted app I have ever used to transfer or receive money! I have introduced this app to everyone!! 😉😳
Service is I very reliably
by Gissellb on 2019/04/25 08:44
Venmo block my account for a silly reason such as description people joke around with descriptions everyday I can’t believe I will lose my account for such a reason a friend split shipping cost of an item we suppose to ship together. He sent me a description letting me know it was the split money for shipping Nad Venmo block my account
👎🏽
by Teanna1994 on 2019/04/25 07:35
My account was suspended/Froze with all of my money on there. I don’t care about the account but at least let me get my money off.
Where’s my money
by AudreyNTyee on 2019/04/25 07:33
Still have not got my money 2 days later!!
So far so good
by Lenovo Famoso on 2019/04/25 04:39
I just started using Venmo and it has been pretty smooth so far... Thank you for providing a different banking service.
Easy Pay
by Stv1Gr8Dj on 2019/04/25 04:02
All my peers are on this Pay site so it makes it easy. To keep track on who is buying next!
Keeps disconnecting
by Ney1121 on 2019/04/25 03:29
I love to use Venmo, it’s generally easy and a smooth app to use, but lately if I don’t have enough money to pay someone and it’s hooked up to my checking account, it will be disconnected and I’ll have to sign back in and reconnect, sometimes it doesn’t work and I’ll have to do it several times to finally connect.
System does not work
by Crickets123456 on 2019/04/25 03:19
I connect to an account. Try to pay. Error report says insufficient funds. Not true. There are sufficient funds in the account. Retry multiple times over many days. Same results. No help on line. I have had no problems with PayPal. Friends using Venmo, so gave it a try. Very disappointed.
Great app. Don’t know why I need to be able to see other people’s transactions.
by Raul Ganoosh on 2019/04/25 03:09
I don’t like knowing things about people that I don’t need to know! It’s weird that the app shows me the transactions of other people. Why is our world so obsessed with knowing what other people are doing all the time??
Love this app
by tacotasicdell on 2019/04/25 02:39
I love Venmo it’s so easy and quick
Venmo
by Kaneda1977 on 2019/04/25 02:33
The best card out there
Transfer Failed
by HolyDeserts41 on 2019/04/25 01:26
I would not recommend this app, transfer failed multiple times. #UsePayPal
Not help
by realy_unhappy on 2019/04/25 00:52
Stole money out of my bank account. The told me that they could not help because I didn’t have an account, and I needed to create one. Made a account and now they still can’t help because there has not been any activity on my Venmo account!!!!!!
Easy & convenient
by Tacharie on 2019/04/25 00:04
App is easy and convenient. It takes a few days to transfer money to your bank account and there’s a fee when you use your credit card. Wish there were more options to use for online services to use your money. Use it often between family members/friends for pitching in on family holidays, bbqs, dinners and other reimbursements. Glad I found this app!!
.
by Pollito1976 on 2019/04/24 23:10
👌🏻
Venmo is awesome
by fitwithkevo on 2019/04/24 22:25
Best payment system
Need help logging in
by charmr123 on 2019/04/24 22:02
Hi I have reached out to your customer service twice and never received a response. I got a new phone and can’t log in to my account. My account is hooked up to my college email which I no longer have access to so you keep sending the code there. Please help me!!!!!
Super convenient
by Gina Carlese on 2019/04/24 21:48
This is so convenient!
Auto set transactions to PUBLIC? ARE YOU NUTS?
by ZMPhysique on 2019/04/24 21:40
I can't even believe that your app would try to make a social media feed on peoples financial transactions. That's so bizzare, and i didn't appreciate learning that my transactions were in a public feed.
Horrible money stealers
by Thatmixedgirl on 2019/04/24 21:27
You’re better off getting cashapp. Venmo can’t verify their funds. They’re way behind cashapp.
Supper
by PrimoCaponeAl-1 on 2019/04/24 20:44
packages/bitcore-wallet-client/lib/common/utils.jspackages/bitcore-wallet-client/lib/common/utils.js
Unprofessional!
by morg22071 on 2019/04/24 19:31
There are so many other money transferring apps to use... someone hacked my Venmo acct and stole $400. I disputed it with my bank and I was reissued the $ that was stolen from me. But Venmo closed my account and said I can’t open it until I pay them the $400 that I disputed with my bank.... how does that make any sense? I’ve sent emails and screen shots of the fraud and the investigation and they STILL won’t reinstate my account and are asking me to pay them. Why would I pay them money that was stolen from me???
Pay
by iwantcandy9484 on 2019/04/24 19:24
Love it
Horrible service!!!
by reddy167 on 2019/04/24 19:12
I signed up for Venmo and proceeded to make a payment to my friend. After there tries where the status indicated it was an incomplete transfer, I gave up. A few minutes later, I found out that the money have devoted my account three times. My friend refunded my payments and now the service is unable to transfer it back to my bank account. Nice. So easy to transfer out of my bank, but I have been waiting 16 hours for the refund to post. I guess I know how they make their $$. Will never use this again. It’s a horrible service.
♥️
by hdmija on 2019/04/24 17:53
Fast easy♥️ it!
Venmo Is Fast And Easy.
by William McCormick Jr. on 2019/04/24 17:52
I have tried other money transfer methods and none compare.
bad
by cashapp 100% on 2019/04/24 17:48
wont allow transfers and customer service could not explain, they just asked to “send more money”
Mad
by SONS WIFE on 2019/04/24 17:37
Won’t allow me to request
DO NOT USE!
by Jossecg on 2019/04/24 17:20
I wish I could give you guys less than 1 start.
Easy to use
by IG@Brianvelasquez50 on 2019/04/24 17:10
Just a great and easy app to use with friends and family.
EezeePeezy
by PTSanJoaquin on 2019/04/24 17:01
So thankful for the easiness of showing generosity and need.
D best
by tatayver on 2019/04/24 16:53
The bestest apps. Fast and convenient way of expressing your love to your loved ones.
$$$ Rockstar
by 2Academies on 2019/04/24 16:41
Venmo ROCKS!!
Card issues
by haftbj on 2019/04/24 16:11
My card declines everytime I swipe & it has money on my account
Worst money app, stay clear
by find another $ app on 2019/04/24 16:10
This app is terrible. I’ve had so many issues with it and anytime I try to call there is nobody on the other line but messages. The chat service is equally not helpful. It’s a good app until you have problems and then their services are very lacking
Love it
by jesserv on 2019/04/24 15:45
Love the convince of sending money instantly to friends and family
Impossible to update information
by lilogonzo on 2019/04/24 15:43
If you change phones forget updating your information without a long and annoying robot phone call
Practical
by bearjuw007 on 2019/04/24 15:22
Very easy to uses
Should be able to choose
by i dont want a nickname 123 on 2019/04/24 15:12
I should be able to choose between using my Venmo balance and my bank account. I have money set aside on my Venmo balance since I’m running a pool and just had to use money that isn’t mine to Venmo someone
Horrible all around
by jessiscoolok on 2019/04/24 15:00
Poor customer service, locks you out of it for no reason, horrible way to send money and receive.
👍
by gudiejd on 2019/04/24 14:39
Great app , easy to use!
East and A++ customer service
by Bikkboyee on 2019/04/24 14:20
I had 2 people access my Venmo account and Venmo themselves over $1600 and within a week Venmo’s customer service was on it and had the transfers stopped.
Great App!
by JT Rat on 2019/04/24 14:19
Super easy way to transfer money between friends!
I love Venmo it's so helpful when cash is needed
by Dolamite 2000 on 2019/04/24 13:28
+++++
Awesome
by krebslakegirl on 2019/04/24 13:07
Great app
Got my money on hold
by dobettervenmo on 2019/04/24 12:57
If I can give Venmo 0 start I will gladly do that . They hold your money and don’t give you back . They the other side of fraud for real , lying your account is frozen for one reason but they using that to steal your money I will advice you not to use Venmo they scam also
Easiest payment app
by brianalisa on 2019/04/24 12:24
Love love love this app! So easy to find and pay anyone for anything!
Hard to link accounts
by not cool 3 on 2019/04/24 12:06
Why so hard to link bank account?
Having a bad experience with app
by labrissaille on 2019/04/24 11:55
I wish I had a way of better controlling my transaction and mistakes before the money is taken out of my account
Gross
by pumkinpielover14 on 2019/04/24 10:50
I HATE having to read about the transactions of random people i barely know. I find this feature to be incredibly creepy. I have turned on privacy settings for myself but that doesn’t stop me from seeing a stream of other people’s transactions every time I open Venmo. No one I know likes this. I avoid Venmo emend possible because of it. Eeeeewwww.
Husband/wife sharing
by Porourke44 on 2019/04/24 10:43
Not sure why husband and wife can’t share same debit...
A+
by stevenmoreland on 2019/04/24 10:13
You guys should pay me to write reviews for your company and any of its affiliates!
Perfect
by Deen D on 2019/04/24 09:42
Excellent service
Venmo Review
by willwalkeriv_yt on 2019/04/24 08:07
Very easy and efficient way to transfer and receive money :)
Yes
by HotDogLegs on 2019/04/24 06:44
Best app for money handling, ever.
An App That Helps Rid The World Of The Leaches Amongst Us
by Mikek381 on 2019/04/24 04:46
A Tool Of Immeasurable Benefits. But a couple of bugs in the execution of transactions are still needed as of 4/24/19
Failure to Launch
by JimmyRingler on 2019/04/24 04:17
Dear Venmo - my Venmo account was tied to a number I had to give up due to a job move. Not only did you make it impossible to login without my number, but you then instructed me to look for a workaround under the phone number verification screen that did not actually exist. You then directed me to send you a contact form. I filled out all the information (basically everything I had given you to set up the account in the first place) and then you would not allow me to submit said form since my Safari browser on my iPhone was not current enough for nCaptcha. Banks love you because with services as advanced as yours, checks may be in my future again.
Quick and easy
by Mia.M. on 2019/04/24 02:40
So convenient!!! Super easy to split the bill amongst friends. Very happy I could easily add a credit card to send money from!
Payments
by ahmowhoop on 2019/04/24 02:32
System wont let me us my original payment source
STOP TAKING MY MONEY
by TabithaMagdalene on 2019/04/24 02:20
Venmo keeps taking money out of my bank account for things I do not have like amazon music and therefore makes me negative in my bank account.
Fast way to transfer funds
by Schkreckj on 2019/04/24 01:58
Great way to pay debts owed to friends, family and whom ever you might owe money to. The app is great. Thanks Venmo, much appreciated!
worlds worst
by jdb1177 on 2019/04/24 01:51
worlds worst customer support headache pain in the rear app for payment took my money from my account in less than two hours yet they swear it takes 3-5 days before it shows up in venmo account. in today’s world where it literally only takes hours to transfer money there is absolutely no reason it should take 3-5 days for them to put funds in the account when it took them less than 2 to take it!!!!
Payment choice screen unintuitive
by lisamariealbert on 2019/04/24 00:58
Screen that pops up to choose credit card is not intuitive for new users. I had one debit card entered . I click that card ...and nothing happens. My younger friends had to she me I actually have to “x” out of that screen. To me that means canceling, not confirming.
Do not waste your time . Use cash app
by justcallmelexx_22 on 2019/04/23 23:53
The app works terribly. Give u the option to add your personal card to add funds but NO way to send the money u out into the app elsewhere. When trying to contact, connect with, speak with customer care about issues they give very poor response and little to no help. It’s more of a hassle than a help. I have money sitting that I cannot get to until a card is sent in WEEKS. Which defeated the purpose of the tranfer so that I could have access to the money sent as soon as possible. USE ANOTHER APP
Life saver
by sergiemundo on 2019/04/23 23:28
So convenient and easy to use!
If I could give one star I would
by dev033 on 2019/04/23 23:05
Look Venmo is easy and convenient but they are terrible with customer service. My friend has over $300 stolen from her through a glitch that Venmo refused to pay back. Bottom line it’s sketchy to be sending money through an app and this app doesn’t deserve the popularity..
Not a good thing or service!not recommend
by paylesd on 2019/04/23 23:02
Venmo from by PayPal??negative stars!can’t believe the service !phone and email service!there’s no doubt about how bad they are !how they make people money ?!by lol are you kidding ! Venmo lol!waste your time and lose your money!! Not recommending!!
Multiple payment types
by la146 on 2019/04/23 22:57
You should allow multiple payment types in the same transaction
Great App
by Shedward12 on 2019/04/23 22:41
Super easy to use - Superb navigation - Fast processing
Venmo
by lasmock on 2019/04/23 22:29
The best
USE AT OWN RISK
by CinderPanda99 on 2019/04/23 22:17
This service seems really easy and nice until it doesn’t work for you and the company will not refund your money. I’ve used it many times but a transaction would not go through to my husband so I told him to send it back. Then it wouldn’t transfer back into my account. Venmo refuses to revert the charge... now I have $500 in Venmo cash and no money to pay my bill with. I will never use Venmo again... this is absolutely unacceptable, terrible business practice. I will be reporting to the BBB.
Garbage.
by starts with j on 2019/04/23 22:01
They won't let me delete my account, and keep spamming me emails.
Venmo !💯
by bee_red on 2019/04/23 21:53
Amazing love it !!
Best hairdresser!
by Moxiegurl1313 on 2019/04/23 21:42
I hate to tell too many people cuz I don’t want to share. Liz knows hair more than anyone. And she is so dang nice! Won’t go to anyone else!
Thanks
by Grma DW on 2019/04/23 21:00
Luv it so much to send Birthday and other special times a little gift!
Great
by Wildburro on 2019/04/23 20:27
Worked Great!
Acct
by Aligirl2008 on 2019/04/23 19:49
Every time I try to use this app it says it’s lost connection with my bank. It is such a pain...
Thank y’all
by BAavAtar10 on 2019/04/23 19:47
Good app
Lost connection with bank
by Pam SG on 2019/04/23 19:38
Overall I love Venmo! Had issues with loss of connection to my bank account which has been annoying. But otherwise it makes life so easy to send people money!!
Hudson review
by huddy review on 2019/04/23 19:29
Great app easy to use
Truly one of the worst customer service experiences
by Stuuuuudent on 2019/04/23 19:09
My account is tied to Facebook which as everyone knows is connected to a high school email. Now people constantly try to pay me on Venmo to my regular email which apparently shows up in their search. Which I did not authorize. My phone number is also wrong and I have contacted support THREE times and they tell me they fix it but the code always goes to a past phone number. Really terrible and honestly embarrassing. These issues must happen constantly. We're all going to move to the next competitor if you don't improve.
I love Venmo!
by marcia pinto on 2019/04/23 18:24
Venmo is the best way to send or receive money. Easy and fast!
Amazing
by Arashworld on 2019/04/23 15:26
Amazing customer support with ability to actually help when it’s needed and the result of complicated matters very quickly and efficiently. I don’t normally write reviews but after very complicated situation I was in everything got handled and resolved in less than 10 minutes.
Spending limit needs to be more flexible.
by RogerSk on 2019/04/23 15:19
The limit case as a surprise. I promised to pay someone and had to make a partial payment instead.
Best
by Mo3Gottie on 2019/04/23 15:01
PLEASE DONT LET ME DOWN
Not working!
by tamarama boo on 2019/04/23 14:53
Currently having the most difficult time with this application!! Cannot add any type of payment method. And talked to support and they cannot fix the issue. Clearly I’m one person saying this but very disappointed in this application. If the issue doesn’t resolve in a few days then I will be removing this app.
Unreasonable
by Austinx123456789100 on 2019/04/23 13:57
As normal I send money and receive money on Venmo, however out of the blue one day I received an email saying my account has been frozen and to send a picture of my ID. After i sent the picture they immediately deactivated my account permanently with the reason being they are acting under their own input which basically means they didn’t like that I was constantly sending and receiving a decent amount of money per week. There’s a clear reason why this app isn’t #1 in the financial section.
Customer Service
by Poopsie01 on 2019/04/23 13:50
I had trouble accessing my account and the customer service was fabulous!
Finding people is clunky
by Kamate87 on 2019/04/23 13:27
Couldn’t find someone in Venmo, even with them next to me helping me. Tried their user name and phone number, no luck. They had to send a friend request to me
Venmo Rocks
by russrenn on 2019/04/23 13:07
Fantastic
Can’t cancel or change
by Xteb on 2019/04/23 12:32
The only thing I disliked is that you can’t get your money back or cancel it when there is a mistake, or change account withdrawal when you accidentally choose the wrong account
Awesome tool
by Estelausa on 2019/04/23 10:33
Absolutely love it There are no hassle! Simple and so helpful! I charge everybody and pay everybody with Venmo!
Venmo
by Myuana37 on 2019/04/23 10:18
The option to instant cash out barely works.... Cashapp is a much better app. Very disappointed
Awesome
by bed1999 on 2019/04/23 06:06
Great way to pay friends better than pay pal
Constantly losing connectivity to my bank
by boo hi$$ on 2019/04/23 05:54
Constantly losing connectivity to my bank
App rate
by Lil Lovster on 2019/04/23 04:07
Great app helps me allot
Vendmo
by peteh1968 on 2019/04/23 03:27
Super easy and quick
Convenient
by Third eye up on 2019/04/23 02:43
Great way to stay on top of it
Looses bank connection
by ranger3006 on 2019/04/23 02:26
It’s an irritating app as every time I use it, for some unknown reason, looses connection with my bank. Venmo is a necessary evil so whenever possible I use another cash app.
Convenient, but so many issues
by Gdbjbvb on 2019/01/19 15:34
This app makes it easy to transfer financial assets (e.g. money) quickly from one bank account to another. But this company has so many issues that it has yet to develop past, that to me personally make Cash App or even Apple Pay more useful. One major issue would be the lack of help available when the app fails to work. I recently had to get a new card because my old debit card wasn’t working properly anymore. So after attempting to add the new card back, Venmo quickly said I added to many cards and prevented all future transactions. Meanwhile I’ve only ever added my credit and debit card to this app, so I’m not sure what “too many cards” relates to. But as for help, their inconvenient hours don’t relate to the days you would expect individuals to use the app. What I mean is Saturday and Sunday are excluded from help service, but a typical bank works these hours because when money issues arise, you definitely want the quick service. LEARN VENMO. A second issue comes from this too, and it’s that transactions made won’t be processed over the weekend and that just makes life harder for the people who needed it to go through at an adequate enough time.
This app is terrible I do not recommend it at all
by bree223 on 2019/01/11 21:44
I downloaded the app because my family member referred it to me to send me money out of state and i tried to transfer it to my account and it made my wait 4 days which was fine because it was around the holidays so I expected it to be delayed but the 4 days passed and the money just sat there so I contacted someone through the chat and was informed my account was frozen which is already annoying that I wasn’t informed to begin with and was just waiting as well as the money not even being able to be refunded when I asked then I could not verbally talk to anyone on the phone to address the situation and ask them why my account was frozen I had to keep talking thru the chat which was very inconvenient it took about 4 more days of me sending them my i.d. As well as bank statements just for them to tell me my account was deactivated and I was no longer able to use it and bc I was in violation of who knows what because I constantly asked why ?? And they never answered me ...I gave them all my information which proved my identity this was my first time using it as well as sending them statements showing all my transactions which I’m absolutely sure there was nothing wrong with that either I have had that card for years with no problem so this whole process was a nightmare and still was never able to use this app my advise use a different app DO NOT USE VENMO
Venmo = Easy and Reliable!
by RoverSitter on 2018/07/19 21:30
I wish PayPal and Venmo were actual real banks because I certainly feel like the financial portion of my life is not complicated at all when using both of their platforms (app & website). I’ve never had an issue even when there was a small bump in the road like when my instant transfers weren’t showing up for example. They took care of it immediately. Any time I’ve ever had to call customer support I am always treated and helped kindly, respectfully, friendly, and patiently. I really couldn’t ask for a better way to manage my funds. I mainly use Venmo and PayPal for both personal and business. My only gripe would be I wish they were a real bank with a brick and mortar! Even better would be to replace institutions such as ::ahem:: it rhymes with Tells Cargo and other banks that seemingly only charge fee after fee even if it’s charging a fee that was their error on top of charging another fee. My real bank experience lately has been an utter nightmare and I am truly grateful to have the option to use Venmo and PayPal whenever possible! Please become a real bank soon! Whatever it takes! I’m sure you would have a line of customers waiting including myself!
Just out for money
by josie843 on 2018/04/19 20:57
Boy, would I give Venmo zero stars if I could. Let me start by saying, Is Venmo convenient? Yes But are they only out for themselves, YES. and are there plenty of other apps that can do the same thing?, YES. I recently sent a friend money on Venmo. Unfortunately, I sent this money to the wrong person. I have no way of contacting this person or getting in touch with them to send back the money. I thought the process would be quite easy to receive my money back once I reached out to Venmo, but boy was I wrong. I tried contacting Venmo through chat multiple times and each time they told me they wouldn’t be able to help me. I was certainly not going to give up that money just because they “couldn’t do anything for me”. I reached out to my bank and they were able to get me my money back after a couple of days. I was very happy until I received a message from Venmo stating that my bank was not authorizing the payment and that Venmo was going to “have my back” and loan me the money, this had essentially put me in debt with Venmo. Now, any money that I receive will go straight to them. This is absurd! I reached out to Venmo once again to explain to them the situation and they again told me that they could not do anything for me. Venmo is only out to make money off of their users. They will absolutely not have any sympathy or help you if there is any kind of mix up. STAY AWAY!
Forgot my bank account on purpose...?
by captian stew on 2019/01/17 03:42
I really like this app. It makes transferring money from your friends or family easy and free if you have the three days to wait. I liked the option that was only $.25 to directly put it on your debit card but now it’s a certain percentage of the transaction which can get pretty costly. Also I tried to send money recently and they “forgot” my bank account. So when I went to re-sign up of course they gave me two options. The first one was the fastest and I could’ve been approved that day but I would have to give them access to my bank account which said they can see exactly how much money I have in there whenever they want to make sure it “covers” the transaction! I didn’t like that idea so I chose option two which took three days but I just had to type in my account and routing number so they just take money out. I didn't want them to have access into my account to see how much $ I had. I just think that’s non of there business. Fortunately I could wait for three days to send the money but I’m sure a lot of people who sign up that day to send money quickly, don’t read the full contract and realize what they’re giving them permission to do. Read what you sign people !
Do NOT USE‼️
by Kingchayla 👑 on 2018/12/31 15:20
At first Venmo was a cool app to send money to friends and family but recently I received $1120 from a friend transferred $620 & $500 to my bank account. The $620 came but the $500 never did the next day my account is frozen and I got an email asking for my id to be sent in for verification I sent in my id thinking that should clear everything up. I was WRONG!! Perry the representative was no help at all and was very rude he kept saying sorry for the inconvenience and my account was permanently deactivated and that an investigation was started. For one there was nothing fraudulent about the payments sent to me and they never contacted my friend who sent me the money to even start an investigation. I asked for his supervisor to contact me and Edward said the same thing and asked me not to contact them anymore. $500 was left in my Venmo account now it’s $380 my account is frozen I can’t transfer or anything so I chat with a specialist give her the run down on what’s going on and ask why $120 was taken away from my $500 balance she told me to contact the original sender but they never contacted the original sender to freeze my account in the first place so now my money is stuck and the representative I was chatting with left the chat after I told her someone from Venmo took $120 from me. Please stay away from this app it’s worthless and so are the representatives‼️
They really froze my account and trying to hold my money
by johniquar on 2019/03/27 00:49
Okay hello my name is johniqua so it says that Venmo is holding my money okay after my money is returned I’m not using Venmo again. I understand I violated some kind of rule or whatever. I clearly explained what happened plenty of times 4 times in a row sent my ny stat Id picture twice. I don’t get it I couldn’t put the money on my card I clearly explained that then it says I can’t use my account how in the world is it that sending money is so difficult. when you try to get your hard earned money back to you. which your the rightful owner of someone tells you they’re gonna hold it oh heck no. I will like my money returned to me no one has to ever worry about me using this app again. I’m sure I will never use this app. I will be darned if someone freezes my account then I give my Id and tells me they’re holding on to my money as if I’m a little kid who just got there allowance and is spending to much money I understand not you fault I chose this app and have to deal with whatever but if I knew I was causing trouble sending the money back to my boyfriend and requesting it back because we both couldn’t find a card to place the money on I would’ve been asked my sister to use her bank card to put my money on man why the heck why do I have to go through this so I really can’t get my money back
Much easier to use than writing a paper check.
by sushichick66 on 2017/12/30 03:42
Very easy to use money transferred instantly. Much easier than writing a traditional check. I believe Venmo is also PayPal. I took away one star due to privacy. When you sign up it automatically uploads all of your contacts in your phone without warning. It also connects to social media like Facebook. Once you've registered you can change these privacy settings, so be aware to go to settings immediately if you don't want all of your contacts who use Venmo to see your transactions. Also for each transaction you can select if you'd like your friends, the public to see Who you've paid, minus the amount. You can also set each transaction to private. Personally, I don't understand why it's anyone else's business who you pay for what kind of service. It's a Bizzarre concept to me, but then I don't live my life through social media. I am only using Venmo as a form of payment, like cleaning services. Still, it's easy to use and convenient. Just make sure to check Settings before you start transactions unless you want all of your friends, Family and coworkers to know what you're up to.
Really handy - a few issues
by handsomejex on 2018/09/03 13:21
I use this app a ton and im a huge fan. One thing that enraged me though is that they’ll sometimes keep your money hostage when you try to pay someone , adding in layers of verification requirements while possibly collecting interest on the sums held up- they don't notify the sender that the money they sent was unclaimed allowing the sender to choose an alternative payment channel - I learned from a young homeless woman who had a Venmo account who i sent money to for train fare, that they would not allow her to accept what I sent. I consider this to be abusive of their fiduciary role. I want them to fix this and make it easier for people in her situation to access funds to be able to improve their situation or make it clear to the person who sends money that the money never reaches the intended recipient. I would give them fewer stars for this issue, but i find for regular use with established contacts it works well. I wish i had the option to preschedule payments or set regular payments. I also wish that my venmo balance would apply to my payment when the amount exceeds the balance- instead of sitting there!
They Share Private Info.
by Mmkayerin on 2019/01/29 01:39
So I got a new phone and as such, ended up locked out of my Venmo account. I reached out with my email address on file, confirmed my private bank information, and after two weeks I cannot get any response to be let in to my account. They’re saying they need an image of my ID without any information covered as if the verification I provided already isn’t enough, but I am a victim of domestic violence and as such, requested written confirmation that an image of my ID would not ever be shared with anyone else before I provide it. THEY REFUSE TO GIVE IT TO ME. They will NOT put in writing that if my ex, who I named specifically, reached out for info about my account, they would not provide it - why won’t they agree not to give my personal information out to anyone else? This is SO scary, SO troubling, and enough for me to take my business elsewhere which is such a shame as I was considering migrating over to them entirely. I have followed up with them again in hopes to regain access to my account and once I do, will be pulling all my information and money out of it and requesting to be wiped from their database. I would never recommend Venmo to anyone and I will be taking this information anywhere I can so others are aware of how dangerous it is to trust Venmo with their private information.
Disappointed and frustrated
by Nickchap85 on 2018/12/22 19:02
Had a friend want to send me money but they only use Venmo so I decided to download and set it up everything went great setting it up including the bank account until it came time to add my debit card for payments and instant transfers. It wouldn’t allow me to add my bank debit card or my credit card. I called my bank and they said they work with Venmo and my card should be working no problem. So I tried to contact Venmo today and they are closed to phone calls so I couldn’t talk to a person I could only email and or chat (txt) with them and they told me it was flagged and could not be added and that they couldn’t tell me why and said they weren’t provided that information and it was done by there automated system and there was no explanation they could give me and there was nothing they could do about it. I asked who would be able to give me that information and then they said there is no information available.. now I have to wait and transfer to my bank account in hopes they don’t try to flag that and hold my money. It’s not $20 bucks I’m trying to get out of my Venmo account either. If Venmo will correct my issues or even atleast give me an explanation I’d be happy to update my review but as of now I unfortunately have left this type of review.
Instant transfer fails!
by Jenniferlori on 2018/08/05 16:38
When I first downloaded and added the app I didn't have any problems. So I had my family download the app too. Then all of a sudden my instant transfer option was not working. The only option that would work is the standard 3 business day option. I called my bank and they said it wasn't them because Venmo didn't even attempt the transfer. When I contacted Venmo they had no idea why it was happening, they actually said that! Then they said that it does happen at random and I was the lucky one! Then they told me the only way I could transfer to my bank was by using the standard 3 day option. This is ridiculous! I only downloaded this app because of the instant transfer option. My KIDS were out of town and I needed to get funds to them immediately. Once again Venmo FAILED and couldn't make the transfer...only showing "Sorry your transfer did not go through". I tried to test it out and by sending someone else funds and it was all a hit or miss! One said he could transfer then of course could NOT. Either way my kids did not get their funds when they needed it!!! I had to drive 2 hours right after I had a baby to get it there because Venmo FAILED me again! Only use Venmo if you're not in any rush to see your money in your bank.
It’s my money and I want it NOW!!
by I approve this app on 2019/02/10 03:48
Really!? 2-3 business Days just to transfer your money from your Venmo account to your bank or debit card? That blows. I suggest everyone try the Zelle app as soon as someone sends me money through Zelle I get a text from both Zelle that someone transferred me money and I also get a notification from my bank telling me they processed a check for the amount I just reviewed on Zelle. So I don’t even have to go into the Zelle app and say transfer to my bank, IT DOES IT FOR ME! So nice and convenient. I have nothing to do with the Zelle app I am just impatient and want my money that someone sends me right away and to have it accessible and ready to spend using my own debit card from my own bank instead of having to get a Venmo card just one more card to carry around in my wallet. I don’t use Venmo to make purchases or pay friends back for pizza or anything I use it to just collect money for my businesses and the services we provide. So again it’s my money and I want it now, I don’t want to have to wait 2-3 days for it to get into my own personal bank account or be charged a fee to do it right away like other apps do like the CashApp. That’s just absurd take a percentage of my money Bc I want it now!!! Again Zelle is where it’s at, it’s the beezkneez!
Was good-they Dont support joint accounts
by uihhkmbs on 2019/02/07 02:13
They were great. Until I was had to change my bank to my husbands because we’re married. I tried to add my bank account but it wouldn’t let me. I contacted Venmo they that since my husband already was connected to our checking I couldn’t. They only allow one Venmo per checking account. They said I would have to add my debit or credit card which they will take 1% for debit charges and 3% for credit. I use Venmo more than my husband so we decided I would link my Venmo to the checking account and he would link his account to our debit card. He deleted the checking account but it still wouldn’t let me link to checking. Contacted Venmo again and they said that even though he deleted the bank, he still is linked to the account until he calls them himself to “release” his account.. suspect. My husband is a marine so he isn’t home often. He was out in the field at the time so I had to wait til he was home. But when he gets off work, they’re customer service is closed. This has been so ridiculous. Does everyone else know that their bank account stays linked even after they delete it.. doesn’t seem very cool.
Venmo is the worst!
by KiaraChange on 2018/11/10 02:37
In the beginning, Venmo worked really well for me. I was only using the app to receive payments from families that I babysit for. Super convenient. Over time, my boyfriend and I decided that we would use Venmo to save money for our trip to Orlando. On the day before the trip, my boyfriend transferred the money that we saved to my account so that I could deposit it. I tried to use the “Instant Transfer” option, but it wouldn’t allow me to so I called customer service. I spoke to a young woman who told me that there was some “suspicious activity” going on with my account. It was so frustrating because we weren’t able to get our money for another couple days. A few days after that incident, I received an email stating that my account was frozen and that I would need to send a photo of my I.D to them in order to get things straightened out. After sending the email, a lady named Vera R. (an account specialist with Venmo) responded to my email saying that my account is permanently deactivated! I was so confused and upset. Please do not waste your time with this app. It seems great and convenient in the beginning, but turns bad very quickly. Zelle is a great (and much safer) option for sending money to family and friends! :)
Basically perfect
by alletoile on 2018/07/07 08:11
I LOVE Venmo, my only complaint is that it can be annoying toggling between two different banks (one checking account with my bank where all my deposits go, the other is an online savings account where I put money aside to pay off loans and other bills). So if I’m using one account for every day payments, it’s a pain to switch to the other account to take money from there. But honestly it’s not that big of a deal overall, especially when this app makes it so quick and easy (and secure) to pay people. I hate owing money, so being able to almost instantly pay someone back is amazing. And I REALLY hate fronting the money for something, and there’s always the friend who is short right now but will get you back later...and you know you’ll never see that money again. Not anymore, it’s insanely simple to pay someone (and to send payment requests to anyone who “forgets” to pay you back right away). As Rihanna widely commanded, pay me what you owe me.
Debit Card and Support
by Ben Klotzbach on 2019/04/08 16:02
I received the debit card they offer to use your funds. I have tried it at multiple atms and online purchases. It has been declined every time and has shown a positive balance since I’ve opened the account. I called the support number and the woman was very nice but said some users cards don’t always work for atm purchases and there is no reason for it and no way to correct it. I was also told the same thing with online purchases and how they may not work but that it should work in store. So I am now off to try the card for an I store purchase to see if it will work or be declined all ways around. When I asked for more information they said it’s what they are told and that they don’t know the reason and so on and so forth. I’ve never heard of a company not letting there employees know how things work as well as someone who is partnered with MasterCard and owned by PayPal. If I were either company I’d be livid that people are given no solution and aren’t using their card which in I’m sure MasterCard is losing out everyday as I was told this happens to a lot of customers and no fix. Good luck Venmo. You might be new but how you can not know about the services and products you offer is mind blowing.
Too easy to scam
by BKMCC1 on 2019/03/21 15:18
I wish I could give this zero stars. Yesterday I attempted to send money to my brother. The app has access to my contacts so I searched for his name/number and send him money that way. It did not tell me that he didn’t have an account already. I get a notification that he accepted my referral and created an account then accepted my payment. My brother and I are chatting about it and he tells me he did not do that and when he tried to create an account later last night it said his number was already in use. So some random person now has my money and I assume by now has deleted the account as they no longer are responding to my comments or money requests (just for my initial payment amount.) Venmo support has been useless so far. I will be disputing this with my bank of course but beware to all users. This is the exact reason people fear this type of payment method, too easy to scam. Also, while the referral feature makes sense, it shouldn’t auto send payment after it. It should ask you to confirm payment amount again AFTER an account has been created. Would have prevented this whole mess, because by that point I knew it wasn’t not the right person.
Verify your account? More like verify someone else’s and lose your money!
by Kdogmikey98 on 2019/01/11 07:24
My boyfriend and I have been using Venmo for some time to pay each other for rent or other expenses we decide to split the cost of. Well, I recently sent my boyfriend $250 for this months rent, he transfers the money to his account (which happened successfully in the past) and never received his money. After a week he reaches out to them, and they claim they never verified his account. Now if they didn’t verify his account, where’d the money go? Well, it turns out they deposited the money into another persons account through the same banking agency with a similar last 4 digits of their account # (only found out after investigating with the bank since the online representatives continuously kept leaving our chat when trying to get to the bottom of this). Venmo claims they cannot do anything about getting the money back, even though they didn’t verify the account, and yet transferred the money successfully in the past AND are the ones that processed the payment to the strangers account even though it’s not the one that appears in my boyfriends Venmo account. Absolutely ridiculous, do NOT ever use Venmo!
Not reliable whatsoever.
by Need a roommate asap ok?! on 2019/03/01 15:37
I REALLY thought this app would be reliable and convenient! It made it easy to pay my boyfriend back for groceries and my roommate for rent. Now, it takes DAYS for my money to get to my roommates’ bank funds (no quick deposit available for him) and I can’t even quick transfer a measly $25 into my account from the app! When I called a representative she literally told me that for some unknown reason, the feature is no longer available to me. Even though it had been for months now! She told me she had no way of knowing or overriding the block on my account. Then what do they even have customer service for if they don’t know how to help customers? And this isn’t the first time it’s happened to me... from now on whatever money someone owes me, I’m just going to go straight to the bank and deposit it. That in itself takes away the use of this app- I mean if it actually worked properly, it’d be amazing! But that it does not. Furthermore, my mother had her funds of $400 just disappear once when transferring them to my brother’s account. If you don’t want your money to be mysteriously floating around and disappearing on an app, STAY AWAY from Venmo.
DO NOT USE VENMO
by Melissa_222222222222 on 2018/06/05 05:30
Venmo has no security or regard for people’s money or safety. They advertise it as an app to transfer money but they do not let it commonly known to people that it should not be used to pay people for goods/services unless you are a lawyer and read through 25 pages of legal documents. If you get paid through Venmo, then Venmo can reverse the transaction without your approval and not provide any protection. There is no way to file a claim against Venmo and they will reverse your transaction after you think it’s already in your account. They don’t care at all about their users. I know a lot of people who use Venmo to pay people without knowing that it technically violates their terms of use because most people do not read through 25 pages of user terms and since it is owned by PayPal it is very confusing to normal users since you can use PayPal to pay people. Very deceiving and unethical business practices. I recommend people stop using Venmo and letting their friends know that their money is not secure. Venmo does not verify accounts or payments at all, so you cannot trust that you will get your money. I emailed customer service and the CEO but they don’t care and don’t even respond.
They took $285 from me DO NOT USE THIS APP
by Jamia Randle on 2019/04/02 19:03
This app doesn’t even deserve a star. I didn’t even want to download the app but my husband insisted because he uses it. This was actually my first time using it so I could pay a bill while he was away. Long story short my husband sent me $285 from his personal account, they instantly took it out but it wouldn’t transfer into my personal bank account through the app so I sent it back to my husband so he tried to send me a smaller amount. That didn’t work either so I sent it back. Next thing I know my husband and I received an email saying we violated their user agreement and our accounts are permanently deactivated and can no longer use Venmo. So I emailed them Sunday March 31st asking for a number to call so they can send the $285 back to my husbands personal account and their reply was their offices are closed so I can expect a reply during business hours Mon-Fri Mind you this all happened a WEEK AGO. No one has contacted me back and today is Tuesday. I don’t care about using their app I will never use it ever again; just send my husband’s money that you guys took! That’s the least you guys can do. Now we’re behind on our bill.
What supposed to be an instant transfer...wasn’t!
by SweetJetzy on 2019/02/12 22:59
If there were ZERO starts I would give them that. My boyfriend transferred me $ through Vebmo by my request and I’m still regretting it. No such thing as instant transfer. He transferred it last night, it’s almost 3pm now and the system doesn’t allow me to transfer the $ to my bank account. I thought this was going to be faster than doing it through my bank account. I called Vebmo and their logic is that ‘the account has red flags and they couldn’t pin point why it has red flags. Their suggestion was to use my bank account which takes 1-3 days or get frozen longer if they find red flags.’ Idk what they mean with red flags! They never explained ! And they don’t know what else to say when you ask more questions and they cut you off and say,’is it something else I can help you with?’ Dang, they didn’t help me at all!! I think they want me to take my $ lil by lil so they can charge me more. They charged my boyfriend $90 for sending me money. They’re taking $10 from me for transferring it to my debit card and still can’t get my money? Unbelievable!! I should of have used Zelle!! Last time I use this app. HORRIBLE experience!!
Get Help?
by Idontwantanickname42 on 2019/01/10 18:38
Venmo, all of a sudden, became like cable companies. When an issue arises, you sit with a bunch of well trained apologists that refuse to do anything but shift blame. Venmo skipped using my preferred payment method and used my company credit card, which was not marked as “preferred” in any way. The money was in the original account but somehow they couldn’t get it. Instead, they opted to use an inappropriate credit card without first requesting or mentioning it. Then they strong armed me because actually attacking the abuse of this problem would be a far worse abuse than I’ve encountered this morning. Then their customer service reps, after not servicing their customer, acted as if they were taking the high road by not helping. Needless to say, they’ve lost one customer, but nothing will actually happen until everyone is a bit more discerning with these huge corporations. I encourage everyone else to find another way to send money, possibly with a boutique version of Venmo, so they get the message that this version of “customer service” is an embarrassment to society and a huge embarrassment to the people employed in this work, and the distortion it must create of their perspectives.
Venmo/paypal steals from customers
by wochenschau on 2018/10/24 21:26
As with any paypal-owned company, I kept zero to minmal balance in their hands. They froze my account a couple of times, demanding various sensitive personal identity or financial documents, to be delivered to them via plaintext (read; insecure) email. I refused and uploaded via https to their support site instead. That prevented them from seizing my funds until one day a friend sent over a three-figure amount for a plane ticket. Shortly thereafter, they froze my and my father’s accounts permanently, when 2 out of 10 small payments failed due to the VISA debit card refusing authorization. The “account specialist” “gustave” is a particularly nasty piece of work, always closing my tickets as “resolved” after demanding a large number of ID and financial documents which obviously takes time to assemble but I eventually all provided. In the end, Venmo has permanently shut down my account without returning the three-figure balance I have. An internet search turns up thousands of similar horror stories, with people losing even more than what Venmo has stolen from me. Avoid it at all cost. Paypal/venmo personnel should be individually snd jointly prosecuted for their criminal enterprises.
Venmo Is Great for Musicians!!!
by TheHeartOfDavid on 2018/07/28 04:27
As a musician and a band director, I'm always on the go, which means that sometimes I forget to bring my checkbook to a gig. Musicians should never be paid late. Their paid to perform, not paid to wait on checks. This app allows you to quickly and seamlessly transfer money back and forth between clients, friends, and family members. I was reluctant at first, preferring to never enter my bank information online. I've been with them for two years now. I've transferred payment many times, and have done so without a single breach in security. Here's the kicker: It's all been free! I wholeheartedly endorse this application, and it has become my primary tool for sending and receiving payment! Keep up the great work, Venmo! Thank you for your updates, thank you for your quick service, and, most of all, thank you for the peace of mind that comes with knowing every payment is fast, secure, and confidential!
Sleazy business practices undercut good functionality
by Honore Doktorr on 2019/02/21 01:03
In summary: release your app for iOS 10 if you’re going to pop up an in-app dialog prompting me to update in order to use instant transfer, you *?£¥s This company has enticed a number of people I deal with into using their money transfer service. They're now in the process of removing payment functionality from their website, forcing use through the apps. The app works fine; the people who are executing this business strategy are contemptible trash. Avoid this service if a network effect doesn't force you to use it. PS. Because their instant transfers now are 1% of balance rather than a flat 25¢ the app demands to be updated before allowing instant transfers at all; however, no updated app is available for iOS 10, making instant transfers impossible. This could have been avoided if this capability was built into their website. Amend the above denunciation to “the people who are executing this business strategy are contemptible, incompetent trash”. You should seriously be embarrassed to be part of this company. I hope to never have to receive money through this service again.
Safe and Convenient, but one thing...
by MzKindra on 2018/06/08 15:18
Venmo is just exactly what I need. I don’t carry cash, and the small business owners and services I support only take cash or sometimes don’t have card readers. I recently had a bad experience with a different cash application where $350 dollars was taken and I had to wait a few weeks for it to be refunded. Afterwards, my bank recommended that I discontinue use of that particular app. Venmo is easy to download, user friendly, and most importantly, has proven safe thus far. My only “complaint” is that there is no need for users to see each other’s activity. I wish there was a feature to turn off the ability to see everyone’s activity. Currently, I can prevent others from seeing my activity, but it is a bit annoying seeing and unnecessary for me to know the spending habits of others. Please consider revamping the application with this in mind. Otherwise, great job and keep up the good work. You are appreciated!
Standard bank transfers
by Horrible-Exp on 2019/04/04 05:51
Never use this app if it do not accept your bank card never add your routing and account number for your bank it says it takes 1-3 business days when in fact it takes 0-4 business days yeah that’s what two supervisor told me but the other employees are suppose to say 1-3 as well as the fine print which states in your account as well they do not know how to handle situations such as customer service as if people have bills to pay to they hold your money and don’t give it to you like the should and when you ask to have your funds added back to your Venmo account they say add another bank so I did and guess what there not allowing me to use my new bank card info it’s such a shame and a hassle I should have never stop using cash app when in fact I would have never encountered such a horrible experience... P.S My funds still haven’t been returned to my venmo account tomorrow(Thursday)is the last day of the 0-3 business days which is actually 4 days since I’ve been dealing with you guys since Monday......absolutely horrible if I can rate them lower than a 1 like a 0 I would
Unable to Add Debit Cards to Venmo Account
by getthef0rk0ut on 2019/03/11 19:36
Today I downloaded the Venmo app and set up my account. I was so excited to start using this app, as everyone I know uses it and raves about how much they love it. After repeated attempts (about 12) to add either of my two VISA debit cards to my Venmo account, and receiving the same error message each time (you can’t use this card in Venmo, try another card), I’ve given up hope that I will ever be able to connect either of these cards to my account, and therefore it’s unlikely that I’ll ever desire to use this app. I do not wish to connect my Venmo account to my bank, I refuse to use a credit card and incur the 3% charge for each transaction, and I’ve verified that my primary debit card is not connected to my PayPal account. I’ve read through the FAQ section, tried every bit of troubleshooting I can think of, and still I am extremely disappointed that Venmo is not the easy, convenient app that everyone says it is. I wish it were actually possible for me to at least connect my primary debit card to my Venmo account, but I guess it’s not meant to be. 1/10 would not recommend ☹️
STAY AWAY!
by Morgan Hinton on 2018/07/04 10:09
Recently had the WORST experience ever, customer service department and compliance department and all those in between do NOT communicate internally and causes misinformation to the customer. After trying to send money to a friend for a girls trip to Cuba Venmo held my money up in their compliance department, I followed their processes to provide details but requested that after jumping through all those hoops that they just cancel the transaction once it met compliance requirements. They made me submit itinerary and other personal information to get the transaction out of the compliance department so it could be reversed. Jumped through all of these hoops and they just processed it anyway, against what we had disused (by that time I had just opted to use PayPal instead since it’s easier). Long story short Venmo didn’t cancel the transaction once released from compliance as they said they would. Totally screwed up my finances with the duplicate transaction, and customer service was of NO HELP. My advice - STAY AWAY. Cash app, Paypal, Zelle, etc serve the same function without 1/2 the trouble and WAY better customer service. If I could give ZERO stars I would.
Disappointed
by Blueg316 on 2019/01/18 16:57
I recently got a new phone and had changed my number. When you do this you have to verify you are you it’s almost every app. Well I was able to get into all my apps just fine. Except for Venmo. Unlike most apps, they do not use email to verify you. Only the phone number, which I do not have anymore and your card number, which was replaced a few months ago. So I email the customer service asking for my account back. After almost 5 emails of them telling me that it wasn’t possible to use email... I gave up and fortunately was able to use my laptop that still had me logged in. WELL, apparently they are moving away from being able to use desktops so I was unable to send money to someone. Back to customer service I go because j relied on Venmo. Well during this time I was moving to st. Maarten and was finally settled and now they are telling me that I am unable to use the app now bc I am in another country. MEANWHILE my boyfriend who is with me is able to use his Venmo. I’m over all of this. With there being so many other apps out there I will be just fine.. but eventually, will venmo? Hmmmmmm.
Poor Customer Service
by rafr321 on 2018/12/24 19:13
I got Venmo due to the large amount of friends and family that had and used the app. It’s great for small transactions and emergency situations, but if anything comes up with your account, don’t even bother reaching out to their customer support. Three months later and they still haven’t resolved their card activation issues, giving me the same vague “our engineers are looking into it” answer, AFTER making me go through the exact same ridiculous process of explaining my issue, sending a screenshot of the error message, being told how to activate the card (even though I obviously already knew how to activate it, thus the error message screenshot), and uninstalling and reinstalling the app. In total, the conversation took 25 minutes just to be told they can’t do anything about it. Fortunately, I haven’t had any bad experiences transferring funds, but after reading many horror stories from other users, I wouldn’t suggest using it for three figures or more, unless you’re willing to risk never seeing the money again. It seems that customer support is poor on all ends of the spectrum.
Worst App Ever!! Use CashApp instead!!
by MVPFreeAgent on 2018/08/29 15:26
I downloaded Venmo a few months back and tried using for the first time today. I have an urgent financial matter and a friend of mine loaned me some money to help. This was not a ridiculous amount, only $300. Nonetheless, I received the money into my Venmo account and when I went to instant transfer, they kept refusing and forcing me to use the standard withdrawal method. I checked to make sure that my card and account for “eligible” as they stated from their FAQs, and they were, yet the transaction would not go through. Finally, I called and they can only tell me something could’ve “gone wrong” or come back “suspicious” from the many checks they perform and they would not be able to override the system to force my money through. What’s really upsetting is that they promote a feature that is basically useless. I came to discover that this happens quite often as well. I will never use this app again and can’t wait to delete it from my phone the minute my money is in my account. Also, I will be sure to tell everyone I know to never use Venmo, ever! CashApp is much better!
Venmo won’t let me pay for anything
by Angsikeh on 2018/07/09 02:56
I was disputing a charge with my bank after having been mugged & having a checkbook stolen. My bank unfortunately disputed a random Venmo payment instead by mistake. After taking the money back from Venmo, my account was frozen, “temporarily,” and I followed all directions to unfreeze my account. Venmo has only let me make one payment since then, and now automatically declines every single payment I try to make. This even includes when I have a positive Venmo balance that can cover the payment trying to be made. Customer service personnel have all been polite and empathetic, but have been unable to do anything. “Due to security,” they can’t even see why the payments are being flagged, and have told me to use other options to pay for things. This has been going on for over a month, and I’ve talked to multiple customer service reps, who all open tickets that never get resolved. I’m very tired of it. Venmo was a useful app while it was working, but I’m being punished for a mistake my bank made after an unfortunate event happened to me. It’s ridiculous.
WORST MONEY SENDING APP!!!!
by dregoldi on 2018/12/26 18:42
i never write reviews but this is important to me because venmo is playing with my money. My friend sent me money that was owed to me. It did not let me instant transfer so i standard transferred it. It was supposed to get there in 3-5 business days. The day it was supposed to come passed, so i called venmo. They said the issue was with my bank so i called chase. Chase told me there was no way for them to locate the funds because it was on venmo’s end and the bank can’t account for anything that has not been received. I called venmo back and gave them this information, they send me a tracking number for the transaction to give to my bank. I called my bank AGAIN and was told they don’t track things down. I call venmo AGAIN and they say there’s nothing they can do either????? They said they need a letter from my bank but my bank keeps telling me they have no connection to this. I continue to email venmo about my money which is now late by 2 weeks AND THEY STOPPED RESPONDING. I SIMPLY NEED MY MONEY. I DO NOT UNDERSTAND HOW VENMO CANT DO ANYTHING ABOUT IT IF THE TRANSFER IS ON THEIR END. DO NOT USE VENMO. USE PAYPAL OR CASHAPP OR WHATEVER BUT NOT THIS.
Absolutely ridiculous!
by Kingston Remix is AMAZING! on 2018/12/09 05:24
My friend transferred $400 to my account I go to do an instant transfer to my personal checking account and it will not go through. And oh how convenient no customer service support to call because apparently they work bankers hours. How in the world are you going to be a 24/7 cash application and not have any sort of online tech support or offer any live tech-support?? This is literally an emergency situation where I needed to borrow the funds which I did.....I now have my funds sitting in this stupid account which I am unable to touch or have access to and will have no way to contact their customer service until Monday morning it is currently Friday 7:30 PM. I am beyond furious. I knew I should’ve gone with my gut and used the other three different cash apps I have on my phone which worked beautifully and have never had an issue with. I only last minute decided to use this one for the first time tonight never thinking for a second that I would not be able to access my funds. USER BEWARE PLEASE don’t use this stupid application....no tech-support after 4 PM M-F.
Would have preferred negative number of stars
by Anacanapanastan on 2019/04/20 11:17
I hate Venmo because it is obviously, blatantly trying to steer users to take steps to generate more money for Venmo rather than just be a service to easily transfer money like Zelle is. Why in the hell would I want to make public money transfers i am involved in ,yet Venmo defaults to that ! And no i do not want to use money just transferred to me to buy stuff from their listed partner vendors. Nor do I want a Venmo card . Nor do I want to let Venmo collect a 1 percent fee from me for quickly transferring my money to my bank when Zelle does transfers instantly and for free ! The only reason i have anything to do with Venmo at all is that I have a business client who says his bank only allows him to use Venmo to make wire transfers to companies like mine. The only reason i can think of that people like Venmo is that it is kind of social media similar thing that has become semi-cool . Maybe they just out advertised Zelle in order to get a bjgger market share , and now users are paying for it. Was it P. T. Barnum who said something like “there’s a sucker born every minute”?
Card DOESNT work and VENMO CANNOT HELP
by MysticWonder22 on 2019/02/08 15:55
So... my boyfriend sent me money on Venmo and My bank wasn’t supported on here. So I applied for and received the Venmo card. After I put the Venmo card information in and saved everything I went about my business for the rest of the day. The following day I tried going to the store and my Venmo card (which has a balance of $40) was declined for no given reason. I then tried going the the suggested money pass ATMs that they list. I was UNABLE to withdraw any money. This morning I call Venmo and speak to customer service. They tell me that there’s an error on their end and that they CANNOT over ride it. They can’t guarantee when or if I’ll be able to get my money off while using the Venmo card. The lady said just link your bank. I told her my bank is not supported in the app, and all she said was “sorry for the inconvenience, do you have any other questions?” Yes... will I be getting MY MONEY??? Never again will I use this app its all a scam to get and KEEP your money. So sad I really thought this app would be different from the rest but they’re not.
Venmo Original
by Waiting, forever on 2018/10/07 03:30
I was a Venmo original user, telling all my friends this is the future of payments. I started saying “hey guys Venmo me, oh you don’t have Venmo? What’s wrong with you? Don’t you know about Venmo? We don’t need cash to split bills anymore.” We’ll, this was also in a period when Venmo said they would pay users if they invited their friends and they signed up. Until this day, I still get users that sign up, because of me, but Venmo does not pay me like they said they would. While I love their application, I don’t appreciate that they didn’t pay me for getting many of my friends, contacts, and business colleagues on Venmo. Maybe thousands of users but Venmo only paid me for the first few users. Venmo is great, but they owe me. I was inline with the thinking that there must be a better way to pay people, and I found Venmo, which was a simpler way to pay people than PayPal, which many people did not trust at the time. I convinced people that it would be safe and efficient. Venmo owes me for all the people I invited, as they said I would be reimbursed. Great app overall, just pay me. :)
Terrible with money
by Randale Bun B Lewis on 2018/03/24 15:35
One my my friends sent me a large amount of money on Venmo, roughy $650, to transfer into my account because Venmo would not let her add her new banking information. I put in my banking information and verified my bank and transferred the money into my account. 2 days later they emailed my saying my Venmo account had been frozen and to send a photo of my drivers license to un freeze my account. Now a week later I reached out to them about the money’s whereabouts as it never reached my account. They proceeded to tell me my account had been permanently deleted for violations to the terms and agreement which they did not specify what exactly had been violated and said that they could not credit the money back to me so they money is gone and they act like they don’t know where it is. Mind you they sent a couple cents to my account and withdrew it to verify my bank so where could the money have gone? Do no download this app or use it anyway that deals with you personal money or the same thing will happen to you and you’ll never see your money again
Venmo is The only payment app I use!
by pinkjock55 on 2018/02/01 21:06
I absolutely love this app! I dog walk and people of course don’t always have cash. This app has been a life saver! My check through one line of work takes about a week and a half to get the payment to my account. However Venmo usually takes a day!! At most a couple days. So when I don’t have enough money in my account and a client pays me through Venmo instead of through any other way I get it right away and don’t have to worry about how I’m gonna pay my bills! It’s quick and convenient. I use it everyday and I love it! It even sends me emails letting me know the transaction has been processed and everything. I don’t even use PayPal because I have had so many issues with them. Venmo is safe, quick, and easy. I wouldn’t have it any other way. Great for someone with their own start up business!
Bad experience with VENMO!!
by VUGW on 2019/04/01 18:45
After 1 hr 26 min hold-time plus countless other phone calls on the same matter, VENMO decided on their own and without a detailed explanation of their decision to BLOCK my Black American Express Centurion card from my profile. All the rep and supervisor say “it’s a security issue” yet AMEX indicates there is ZERO issue on their side. Additionally, no resolution was offered! Not from agent or supervisor. No one said: “let me see what we can do”. “Let’s see how to resolve this”. Instead I heard : “ I’m sorry but there’s nothing we can do”. When I asked to speak to their security department : “ I’m sorry but we cannot transfer you” . When I asked to speak with another supervisor: “ I’m sorry but I’m the top of the line and the only one here today to speak to” It’s not ok and it is unacceptable that a company act this way. So after that long hold time I still do not know 1) what the security flag is 2) how to resolve the matter. VENMO is no longer my company of choice when there are so many others in this field! I’m going to pursue this matter with the correct agency to clear this — ASAP!
Horrible Experience -Devasted
by Hazel2016! on 2018/09/15 01:05
I have used Venmo to receive payments from family and friends. I’ve never used it for any other purpose. Today I received a payment from a client. I didn’t know what else to do but initiate the transfer to my bank. Low and behold Venmo suspends my account for violating the Terms and Conditions of their Agreement but don’t tell me what I violated. I am supposed to wait 3 to 4 days for them to get back to me to tell me what they are going to do with my account and money. Everything I read says they will take your money and run with it or hold it for 180 days, or reverse you and charge you for the payment you never got! I have a mortgage to pay, 3 kids to feed and I’m SOL. I’ve called and emailed and I am met with reps on auto-pilot. There is no human touch or compassion with company. To boot, it’s my boys 6th Birthday. We were supposed to go out to eat but now I can’t afford to celebrate his day with him be because I am broke. Utterly disappointe. I worked a month, waited to be able to get paid, only to have Corporate giants take my money... devastating on so many levels.
Easy way to pay back friends or bay any bill.
by Debs109 on 2018/05/06 05:47
I was sending plenty of cash in the mail n all different wYs of getting paid. Then one last time I sent cash gifts to my son in Florida n once again 2 if the 4 letters weren’t received! Finally I was thinking Paypal or my credit cards have similar ones to pay people or send cash! I like be Venmo. If I receive money ey I can put it rite in the bank. If I want to send in seconds it’s received! My boss was as thrilled as I. She used to have to stop by an atm or go to the bank. Now whenever I get paid every Thursday she clicks n bang it sounds like a cash register n I see the payment cL close to bank n in a day it registers In my bank account!!!! TY Venmo. You make many aspects of my life so easy!!! Oh n if u want privacy u set ur phone ahead before u put Venmo in n u r private!!!! So learn ur phone a bit more
Inconvenience
by ashof3 on 2019/04/02 15:31
DO NOT USE THIS APP!! I have had so many problems with this app!! First I was having trouble receiving my transfers multiple times. Second the customer service cannot or will not help with any issues. Third I tried to get my money transferred back to my bank account and had a problem with that so I called customer service once again they were no help, asked to speak to a supervisor she also was no help asked for them to just transfer my money back into my bank account an shut my Venmo account down. I was told they couldn’t do that either, so I was like so y’all just going to keep my money? Then I was told after a certain amount of days if it was not transferred I would not be able to get my money! I asked so I was like so y’all just scamming ppl out of there money if the transfers pending (under security check) doesn’t go through.. she went on to spout some terms an conditions that’s total bs!!! So if u dnt want your money stolen due to security checks an pending transfers do not use this you are better off using Cash app or Apple Pay.
Be careful of your privacy
by I'm so major! on 2017/11/10 15:50
I like the service but really dislike the voyeurism into strangers’ business. I don’t trust the world isn’t reading my biz and that of everyone I send money too. I set it up that only me and the person I’m sending $ to can see the transaction. However, every time I open my Venmo app they show me, unasked for, what people in my contacts are paying and who they are paying (people definitely NOT in my contacts). It’s really none of my business, I’m note at all interested and I am not remotely comfortable with getting this run down of my neighbors’ and mostly distant contacts’ financial business every time I open the app, particularly who my contacts are paying since those people never agreed for me to know their personal business. Remember, most contacts the app accessed are strangers - your service providers or a random neighbor or business colleague, etc
Worthless..Can’t Transfer money to my bank!!!
by shinensommer on 2018/11/13 16:29
You do not want this app. I have a good amount of money on Venmo and I don’t even have access too it. I can’t even transfer it to my bank account. Venmo keeps denying my requests so there’s no way to even get or use my money 😡 And very few online stores except Venmo as a form of payment so what’s the use of even having Venmo in the first place. I had a lady suggested Venmo cause there were no fees but they get you cause there is fees to transfer the money to your bank card but I can’t even transfer my money at all, I have tried for 2 days now & it still keeps denying my transfer request. Going back to regular old PayPal at least with them I never had one issue and always instant access to my money. Venmo Is Completely Worthless!!! I would give zero stars if I could.
Not a reliable App
by Jeneyjkof on 2019/01/28 00:36
I tried to send my friend some money but Venmo wouldn’t let me. Even though I had added all my bank info before, it said it lost connection with my bank and asked me to remove my bank info and add it again. When I did that, as my friend who was in a hurry was waiting for her money, Venmo said I needed to add the info about my account number and routing number. I did that too and it said it will put two transactions in my account which I have to verify before I can send any money to anyone but it’ll take 2 days for me to see those transactions. This is ridiculous. If I wanted to wait two days why the heck would I use Venmo?!! I was embarrassed in front of my friend and I’m really upset with Venmo. I used my debit card to pay my friend just so I can save myself from anymore embarrassment. It’s funny Venmo lost connection with my bank for the free service (using my bank account) but it was able to use my debit card from the same bank (the service Venmo charges for). I should have never trusted Venmo because it is not a reliable app.
Rating Trends
9387,8304,7381,7493,6906,7900,9786,11427,10333,9036,9043,7594,7633,7796,8629,8608,8282,7147,6766,7575,8587,9144,8654,7916,5894,7297,7062,0,0,26630,7891,7360,7749,8040,0,20178,10590,8326,7554,8913,7273,8924,9015,8681,7672,7075,7569,7777,7695,10863,8298,8295,7678,4382,14007,10998,0,0,25733,0,14809,0,15911,0,19104,6507,11484,7490,7689,8113,9682,8977,8320,8207,9114,3889,0,0,31557,7098,7976,7742,8039,8227,8904,8299,6515,6157,7132,0
All Versions
5.0
5,365,655 total
 5
4,899,188
 4
346,521
 3
69,077
 2
13,026
 1
37,843
Current Version (7.32.0)
5.0
5,282,959 total
 5
4,875,708
 4
345,135
 3
68,747
 2
12,746
 1
35,874
Version History
More...
Screenshots
Keyword Volume Hits KEI Rank
send messages
0.00
10
3
splat app
0.00
2
payment app
9.77
1
venmo app free
2.0 K
1
vienom og
13.33
1
money sender
38.21
1
venmo free
1.2 K
1
payment apps
5.69
1
send money
175
1
Search Visibility
App name
Venmo: Send & Receive Money
Description
Venmo is the simple, fun money app for sending cash quickly between friends and shopping at your favorite online stores. Apply for the Venmo card, and you could be on your way to shopping everywhere Mastercard® is accepted in the U.S. Share your new buys, split purchases with Venmo friends to avoid awkward IOUs, and catch up on what your friends are doing on the feed. QUICK & EASY send money quickly to friends using Venmo by simply linking your payment method. Transfer money sent to you to a U.S. bank account. SHOP WITH VENMO MASTERCARD Apply for the Venmo card in the app, and take your Venmo balance shopping everywhere Mastercard is accepted in the U.S. Track and share what you bought, and split with Venmo friends later. Plus, there’s no annual fee, and no credit check (it’s not a credit card!). CONNECT & SHARE WITH FRIENDS Every penny tells a story, whether it’s for a group dinner, road trip, or concert. Add notes to your payments using your favorite emojis, and like or comment on friends’ stories. BUY FROM YOUR FAVORITE STORES Check out without your wallet. Use Venmo to pay in select mobile apps or at millions of retailers on mobile web—for free—so you can easily make, split, and share purchases with Venmo friends. STAY ON TOP OF IT ALL Easily track your finances. Use the app to keep up with what you owe, what friends owe you, and what you’ve bought using your Venmo account. YOUR SECURITY IS OUR PRIORITY Venmo makes money transfers easy and fun, and we take the protection of your Venmo account very seriously by using security measures to help protect your account information. Learn more at https://venmo.com/about/security/ Card is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Venmo Card
by SweetNSalty269 on 2019/04/25 10:45
This app was extremely user friendly!! My dad can even use this app and he is 65!! Not very tech savvy either!! Although, I clean houses and run my business, and this is the wasted app I have ever used to transfer or receive money! I have introduced this app to everyone!! 😉😳
Service is I very reliably
by Gissellb on 2019/04/25 08:44
Venmo block my account for a silly reason such as description people joke around with descriptions everyday I can’t believe I will lose my account for such a reason a friend split shipping cost of an item we suppose to ship together. He sent me a description letting me know it was the split money for shipping Nad Venmo block my account
👎🏽
by Teanna1994 on 2019/04/25 07:35
My account was suspended/Froze with all of my money on there. I don’t care about the account but at least let me get my money off.
Where’s my money
by AudreyNTyee on 2019/04/25 07:33
Still have not got my money 2 days later!!
So far so good
by Lenovo Famoso on 2019/04/25 04:39
I just started using Venmo and it has been pretty smooth so far... Thank you for providing a different banking service.
Easy Pay
by Stv1Gr8Dj on 2019/04/25 04:02
All my peers are on this Pay site so it makes it easy. To keep track on who is buying next!
Keeps disconnecting
by Ney1121 on 2019/04/25 03:29
I love to use Venmo, it’s generally easy and a smooth app to use, but lately if I don’t have enough money to pay someone and it’s hooked up to my checking account, it will be disconnected and I’ll have to sign back in and reconnect, sometimes it doesn’t work and I’ll have to do it several times to finally connect.
System does not work
by Crickets123456 on 2019/04/25 03:19
I connect to an account. Try to pay. Error report says insufficient funds. Not true. There are sufficient funds in the account. Retry multiple times over many days. Same results. No help on line. I have had no problems with PayPal. Friends using Venmo, so gave it a try. Very disappointed.
Great app. Don’t know why I need to be able to see other people’s transactions.
by Raul Ganoosh on 2019/04/25 03:09
I don’t like knowing things about people that I don’t need to know! It’s weird that the app shows me the transactions of other people. Why is our world so obsessed with knowing what other people are doing all the time??
Love this app
by tacotasicdell on 2019/04/25 02:39
I love Venmo it’s so easy and quick
Venmo
by Kaneda1977 on 2019/04/25 02:33
The best card out there
Transfer Failed
by HolyDeserts41 on 2019/04/25 01:26
I would not recommend this app, transfer failed multiple times. #UsePayPal
Not help
by realy_unhappy on 2019/04/25 00:52
Stole money out of my bank account. The told me that they could not help because I didn’t have an account, and I needed to create one. Made a account and now they still can’t help because there has not been any activity on my Venmo account!!!!!!
Easy & convenient
by Tacharie on 2019/04/25 00:04
App is easy and convenient. It takes a few days to transfer money to your bank account and there’s a fee when you use your credit card. Wish there were more options to use for online services to use your money. Use it often between family members/friends for pitching in on family holidays, bbqs, dinners and other reimbursements. Glad I found this app!!
.
by Pollito1976 on 2019/04/24 23:10
👌🏻
Venmo is awesome
by fitwithkevo on 2019/04/24 22:25
Best payment system
Need help logging in
by charmr123 on 2019/04/24 22:02
Hi I have reached out to your customer service twice and never received a response. I got a new phone and can’t log in to my account. My account is hooked up to my college email which I no longer have access to so you keep sending the code there. Please help me!!!!!
Super convenient
by Gina Carlese on 2019/04/24 21:48
This is so convenient!
Auto set transactions to PUBLIC? ARE YOU NUTS?
by ZMPhysique on 2019/04/24 21:40
I can't even believe that your app would try to make a social media feed on peoples financial transactions. That's so bizzare, and i didn't appreciate learning that my transactions were in a public feed.
Horrible money stealers
by Thatmixedgirl on 2019/04/24 21:27
You’re better off getting cashapp. Venmo can’t verify their funds. They’re way behind cashapp.
Supper
by PrimoCaponeAl-1 on 2019/04/24 20:44
packages/bitcore-wallet-client/lib/common/utils.jspackages/bitcore-wallet-client/lib/common/utils.js
Unprofessional!
by morg22071 on 2019/04/24 19:31
There are so many other money transferring apps to use... someone hacked my Venmo acct and stole $400. I disputed it with my bank and I was reissued the $ that was stolen from me. But Venmo closed my account and said I can’t open it until I pay them the $400 that I disputed with my bank.... how does that make any sense? I’ve sent emails and screen shots of the fraud and the investigation and they STILL won’t reinstate my account and are asking me to pay them. Why would I pay them money that was stolen from me???
Pay
by iwantcandy9484 on 2019/04/24 19:24
Love it
Horrible service!!!
by reddy167 on 2019/04/24 19:12
I signed up for Venmo and proceeded to make a payment to my friend. After there tries where the status indicated it was an incomplete transfer, I gave up. A few minutes later, I found out that the money have devoted my account three times. My friend refunded my payments and now the service is unable to transfer it back to my bank account. Nice. So easy to transfer out of my bank, but I have been waiting 16 hours for the refund to post. I guess I know how they make their $$. Will never use this again. It’s a horrible service.
♥️
by hdmija on 2019/04/24 17:53
Fast easy♥️ it!
Venmo Is Fast And Easy.
by William McCormick Jr. on 2019/04/24 17:52
I have tried other money transfer methods and none compare.
bad
by cashapp 100% on 2019/04/24 17:48
wont allow transfers and customer service could not explain, they just asked to “send more money”
Mad
by SONS WIFE on 2019/04/24 17:37
Won’t allow me to request
DO NOT USE!
by Jossecg on 2019/04/24 17:20
I wish I could give you guys less than 1 start.
Easy to use
by IG@Brianvelasquez50 on 2019/04/24 17:10
Just a great and easy app to use with friends and family.
EezeePeezy
by PTSanJoaquin on 2019/04/24 17:01
So thankful for the easiness of showing generosity and need.
D best
by tatayver on 2019/04/24 16:53
The bestest apps. Fast and convenient way of expressing your love to your loved ones.
$$$ Rockstar
by 2Academies on 2019/04/24 16:41
Venmo ROCKS!!
Card issues
by haftbj on 2019/04/24 16:11
My card declines everytime I swipe & it has money on my account
Worst money app, stay clear
by find another $ app on 2019/04/24 16:10
This app is terrible. I’ve had so many issues with it and anytime I try to call there is nobody on the other line but messages. The chat service is equally not helpful. It’s a good app until you have problems and then their services are very lacking
Love it
by jesserv on 2019/04/24 15:45
Love the convince of sending money instantly to friends and family
Impossible to update information
by lilogonzo on 2019/04/24 15:43
If you change phones forget updating your information without a long and annoying robot phone call
Practical
by bearjuw007 on 2019/04/24 15:22
Very easy to uses
Should be able to choose
by i dont want a nickname 123 on 2019/04/24 15:12
I should be able to choose between using my Venmo balance and my bank account. I have money set aside on my Venmo balance since I’m running a pool and just had to use money that isn’t mine to Venmo someone
Horrible all around
by jessiscoolok on 2019/04/24 15:00
Poor customer service, locks you out of it for no reason, horrible way to send money and receive.
👍
by gudiejd on 2019/04/24 14:39
Great app , easy to use!
East and A++ customer service
by Bikkboyee on 2019/04/24 14:20
I had 2 people access my Venmo account and Venmo themselves over $1600 and within a week Venmo’s customer service was on it and had the transfers stopped.
Great App!
by JT Rat on 2019/04/24 14:19
Super easy way to transfer money between friends!
I love Venmo it's so helpful when cash is needed
by Dolamite 2000 on 2019/04/24 13:28
+++++
Awesome
by krebslakegirl on 2019/04/24 13:07
Great app
Got my money on hold
by dobettervenmo on 2019/04/24 12:57
If I can give Venmo 0 start I will gladly do that . They hold your money and don’t give you back . They the other side of fraud for real , lying your account is frozen for one reason but they using that to steal your money I will advice you not to use Venmo they scam also
Easiest payment app
by brianalisa on 2019/04/24 12:24
Love love love this app! So easy to find and pay anyone for anything!
Hard to link accounts
by not cool 3 on 2019/04/24 12:06
Why so hard to link bank account?
Having a bad experience with app
by labrissaille on 2019/04/24 11:55
I wish I had a way of better controlling my transaction and mistakes before the money is taken out of my account
Gross
by pumkinpielover14 on 2019/04/24 10:50
I HATE having to read about the transactions of random people i barely know. I find this feature to be incredibly creepy. I have turned on privacy settings for myself but that doesn’t stop me from seeing a stream of other people’s transactions every time I open Venmo. No one I know likes this. I avoid Venmo emend possible because of it. Eeeeewwww.
Husband/wife sharing
by Porourke44 on 2019/04/24 10:43
Not sure why husband and wife can’t share same debit...
A+
by stevenmoreland on 2019/04/24 10:13
You guys should pay me to write reviews for your company and any of its affiliates!
Perfect
by Deen D on 2019/04/24 09:42
Excellent service
Venmo Review
by willwalkeriv_yt on 2019/04/24 08:07
Very easy and efficient way to transfer and receive money :)
Yes
by HotDogLegs on 2019/04/24 06:44
Best app for money handling, ever.
An App That Helps Rid The World Of The Leaches Amongst Us
by Mikek381 on 2019/04/24 04:46
A Tool Of Immeasurable Benefits. But a couple of bugs in the execution of transactions are still needed as of 4/24/19
Failure to Launch
by JimmyRingler on 2019/04/24 04:17
Dear Venmo - my Venmo account was tied to a number I had to give up due to a job move. Not only did you make it impossible to login without my number, but you then instructed me to look for a workaround under the phone number verification screen that did not actually exist. You then directed me to send you a contact form. I filled out all the information (basically everything I had given you to set up the account in the first place) and then you would not allow me to submit said form since my Safari browser on my iPhone was not current enough for nCaptcha. Banks love you because with services as advanced as yours, checks may be in my future again.
Quick and easy
by Mia.M. on 2019/04/24 02:40
So convenient!!! Super easy to split the bill amongst friends. Very happy I could easily add a credit card to send money from!
Payments
by ahmowhoop on 2019/04/24 02:32
System wont let me us my original payment source
STOP TAKING MY MONEY
by TabithaMagdalene on 2019/04/24 02:20
Venmo keeps taking money out of my bank account for things I do not have like amazon music and therefore makes me negative in my bank account.
Fast way to transfer funds
by Schkreckj on 2019/04/24 01:58
Great way to pay debts owed to friends, family and whom ever you might owe money to. The app is great. Thanks Venmo, much appreciated!
worlds worst
by jdb1177 on 2019/04/24 01:51
worlds worst customer support headache pain in the rear app for payment took my money from my account in less than two hours yet they swear it takes 3-5 days before it shows up in venmo account. in today’s world where it literally only takes hours to transfer money there is absolutely no reason it should take 3-5 days for them to put funds in the account when it took them less than 2 to take it!!!!
Payment choice screen unintuitive
by lisamariealbert on 2019/04/24 00:58
Screen that pops up to choose credit card is not intuitive for new users. I had one debit card entered . I click that card ...and nothing happens. My younger friends had to she me I actually have to “x” out of that screen. To me that means canceling, not confirming.
Do not waste your time . Use cash app
by justcallmelexx_22 on 2019/04/23 23:53
The app works terribly. Give u the option to add your personal card to add funds but NO way to send the money u out into the app elsewhere. When trying to contact, connect with, speak with customer care about issues they give very poor response and little to no help. It’s more of a hassle than a help. I have money sitting that I cannot get to until a card is sent in WEEKS. Which defeated the purpose of the tranfer so that I could have access to the money sent as soon as possible. USE ANOTHER APP
Life saver
by sergiemundo on 2019/04/23 23:28
So convenient and easy to use!
If I could give one star I would
by dev033 on 2019/04/23 23:05
Look Venmo is easy and convenient but they are terrible with customer service. My friend has over $300 stolen from her through a glitch that Venmo refused to pay back. Bottom line it’s sketchy to be sending money through an app and this app doesn’t deserve the popularity..
Not a good thing or service!not recommend
by paylesd on 2019/04/23 23:02
Venmo from by PayPal??negative stars!can’t believe the service !phone and email service!there’s no doubt about how bad they are !how they make people money ?!by lol are you kidding ! Venmo lol!waste your time and lose your money!! Not recommending!!
Multiple payment types
by la146 on 2019/04/23 22:57
You should allow multiple payment types in the same transaction
Great App
by Shedward12 on 2019/04/23 22:41
Super easy to use - Superb navigation - Fast processing
Venmo
by lasmock on 2019/04/23 22:29
The best
USE AT OWN RISK
by CinderPanda99 on 2019/04/23 22:17
This service seems really easy and nice until it doesn’t work for you and the company will not refund your money. I’ve used it many times but a transaction would not go through to my husband so I told him to send it back. Then it wouldn’t transfer back into my account. Venmo refuses to revert the charge... now I have $500 in Venmo cash and no money to pay my bill with. I will never use Venmo again... this is absolutely unacceptable, terrible business practice. I will be reporting to the BBB.
Garbage.
by starts with j on 2019/04/23 22:01
They won't let me delete my account, and keep spamming me emails.
Venmo !💯
by bee_red on 2019/04/23 21:53
Amazing love it !!
Best hairdresser!
by Moxiegurl1313 on 2019/04/23 21:42
I hate to tell too many people cuz I don’t want to share. Liz knows hair more than anyone. And she is so dang nice! Won’t go to anyone else!
Thanks
by Grma DW on 2019/04/23 21:00
Luv it so much to send Birthday and other special times a little gift!
Great
by Wildburro on 2019/04/23 20:27
Worked Great!
Acct
by Aligirl2008 on 2019/04/23 19:49
Every time I try to use this app it says it’s lost connection with my bank. It is such a pain...
Thank y’all
by BAavAtar10 on 2019/04/23 19:47
Good app
Lost connection with bank
by Pam SG on 2019/04/23 19:38
Overall I love Venmo! Had issues with loss of connection to my bank account which has been annoying. But otherwise it makes life so easy to send people money!!
Hudson review
by huddy review on 2019/04/23 19:29
Great app easy to use
Truly one of the worst customer service experiences
by Stuuuuudent on 2019/04/23 19:09
My account is tied to Facebook which as everyone knows is connected to a high school email. Now people constantly try to pay me on Venmo to my regular email which apparently shows up in their search. Which I did not authorize. My phone number is also wrong and I have contacted support THREE times and they tell me they fix it but the code always goes to a past phone number. Really terrible and honestly embarrassing. These issues must happen constantly. We're all going to move to the next competitor if you don't improve.
I love Venmo!
by marcia pinto on 2019/04/23 18:24
Venmo is the best way to send or receive money. Easy and fast!
Amazing
by Arashworld on 2019/04/23 15:26
Amazing customer support with ability to actually help when it’s needed and the result of complicated matters very quickly and efficiently. I don’t normally write reviews but after very complicated situation I was in everything got handled and resolved in less than 10 minutes.
Spending limit needs to be more flexible.
by RogerSk on 2019/04/23 15:19
The limit case as a surprise. I promised to pay someone and had to make a partial payment instead.
Best
by Mo3Gottie on 2019/04/23 15:01
PLEASE DONT LET ME DOWN
Not working!
by tamarama boo on 2019/04/23 14:53
Currently having the most difficult time with this application!! Cannot add any type of payment method. And talked to support and they cannot fix the issue. Clearly I’m one person saying this but very disappointed in this application. If the issue doesn’t resolve in a few days then I will be removing this app.
Unreasonable
by Austinx123456789100 on 2019/04/23 13:57
As normal I send money and receive money on Venmo, however out of the blue one day I received an email saying my account has been frozen and to send a picture of my ID. After i sent the picture they immediately deactivated my account permanently with the reason being they are acting under their own input which basically means they didn’t like that I was constantly sending and receiving a decent amount of money per week. There’s a clear reason why this app isn’t #1 in the financial section.
Customer Service
by Poopsie01 on 2019/04/23 13:50
I had trouble accessing my account and the customer service was fabulous!
Finding people is clunky
by Kamate87 on 2019/04/23 13:27
Couldn’t find someone in Venmo, even with them next to me helping me. Tried their user name and phone number, no luck. They had to send a friend request to me
Venmo Rocks
by russrenn on 2019/04/23 13:07
Fantastic
Can’t cancel or change
by Xteb on 2019/04/23 12:32
The only thing I disliked is that you can’t get your money back or cancel it when there is a mistake, or change account withdrawal when you accidentally choose the wrong account
Awesome tool
by Estelausa on 2019/04/23 10:33
Absolutely love it There are no hassle! Simple and so helpful! I charge everybody and pay everybody with Venmo!
Venmo
by Myuana37 on 2019/04/23 10:18
The option to instant cash out barely works.... Cashapp is a much better app. Very disappointed
Awesome
by bed1999 on 2019/04/23 06:06
Great way to pay friends better than pay pal
Constantly losing connectivity to my bank
by boo hi$$ on 2019/04/23 05:54
Constantly losing connectivity to my bank
App rate
by Lil Lovster on 2019/04/23 04:07
Great app helps me allot
Vendmo
by peteh1968 on 2019/04/23 03:27
Super easy and quick
Convenient
by Third eye up on 2019/04/23 02:43
Great way to stay on top of it
Looses bank connection
by ranger3006 on 2019/04/23 02:26
It’s an irritating app as every time I use it, for some unknown reason, looses connection with my bank. Venmo is a necessary evil so whenever possible I use another cash app.
Convenient, but so many issues
by Gdbjbvb on 2019/01/19 15:34
This app makes it easy to transfer financial assets (e.g. money) quickly from one bank account to another. But this company has so many issues that it has yet to develop past, that to me personally make Cash App or even Apple Pay more useful. One major issue would be the lack of help available when the app fails to work. I recently had to get a new card because my old debit card wasn’t working properly anymore. So after attempting to add the new card back, Venmo quickly said I added to many cards and prevented all future transactions. Meanwhile I’ve only ever added my credit and debit card to this app, so I’m not sure what “too many cards” relates to. But as for help, their inconvenient hours don’t relate to the days you would expect individuals to use the app. What I mean is Saturday and Sunday are excluded from help service, but a typical bank works these hours because when money issues arise, you definitely want the quick service. LEARN VENMO. A second issue comes from this too, and it’s that transactions made won’t be processed over the weekend and that just makes life harder for the people who needed it to go through at an adequate enough time.
This app is terrible I do not recommend it at all
by bree223 on 2019/01/11 21:44
I downloaded the app because my family member referred it to me to send me money out of state and i tried to transfer it to my account and it made my wait 4 days which was fine because it was around the holidays so I expected it to be delayed but the 4 days passed and the money just sat there so I contacted someone through the chat and was informed my account was frozen which is already annoying that I wasn’t informed to begin with and was just waiting as well as the money not even being able to be refunded when I asked then I could not verbally talk to anyone on the phone to address the situation and ask them why my account was frozen I had to keep talking thru the chat which was very inconvenient it took about 4 more days of me sending them my i.d. As well as bank statements just for them to tell me my account was deactivated and I was no longer able to use it and bc I was in violation of who knows what because I constantly asked why ?? And they never answered me ...I gave them all my information which proved my identity this was my first time using it as well as sending them statements showing all my transactions which I’m absolutely sure there was nothing wrong with that either I have had that card for years with no problem so this whole process was a nightmare and still was never able to use this app my advise use a different app DO NOT USE VENMO
Venmo = Easy and Reliable!
by RoverSitter on 2018/07/19 21:30
I wish PayPal and Venmo were actual real banks because I certainly feel like the financial portion of my life is not complicated at all when using both of their platforms (app & website). I’ve never had an issue even when there was a small bump in the road like when my instant transfers weren’t showing up for example. They took care of it immediately. Any time I’ve ever had to call customer support I am always treated and helped kindly, respectfully, friendly, and patiently. I really couldn’t ask for a better way to manage my funds. I mainly use Venmo and PayPal for both personal and business. My only gripe would be I wish they were a real bank with a brick and mortar! Even better would be to replace institutions such as ::ahem:: it rhymes with Tells Cargo and other banks that seemingly only charge fee after fee even if it’s charging a fee that was their error on top of charging another fee. My real bank experience lately has been an utter nightmare and I am truly grateful to have the option to use Venmo and PayPal whenever possible! Please become a real bank soon! Whatever it takes! I’m sure you would have a line of customers waiting including myself!
Just out for money
by josie843 on 2018/04/19 20:57
Boy, would I give Venmo zero stars if I could. Let me start by saying, Is Venmo convenient? Yes But are they only out for themselves, YES. and are there plenty of other apps that can do the same thing?, YES. I recently sent a friend money on Venmo. Unfortunately, I sent this money to the wrong person. I have no way of contacting this person or getting in touch with them to send back the money. I thought the process would be quite easy to receive my money back once I reached out to Venmo, but boy was I wrong. I tried contacting Venmo through chat multiple times and each time they told me they wouldn’t be able to help me. I was certainly not going to give up that money just because they “couldn’t do anything for me”. I reached out to my bank and they were able to get me my money back after a couple of days. I was very happy until I received a message from Venmo stating that my bank was not authorizing the payment and that Venmo was going to “have my back” and loan me the money, this had essentially put me in debt with Venmo. Now, any money that I receive will go straight to them. This is absurd! I reached out to Venmo once again to explain to them the situation and they again told me that they could not do anything for me. Venmo is only out to make money off of their users. They will absolutely not have any sympathy or help you if there is any kind of mix up. STAY AWAY!
Forgot my bank account on purpose...?
by captian stew on 2019/01/17 03:42
I really like this app. It makes transferring money from your friends or family easy and free if you have the three days to wait. I liked the option that was only $.25 to directly put it on your debit card but now it’s a certain percentage of the transaction which can get pretty costly. Also I tried to send money recently and they “forgot” my bank account. So when I went to re-sign up of course they gave me two options. The first one was the fastest and I could’ve been approved that day but I would have to give them access to my bank account which said they can see exactly how much money I have in there whenever they want to make sure it “covers” the transaction! I didn’t like that idea so I chose option two which took three days but I just had to type in my account and routing number so they just take money out. I didn't want them to have access into my account to see how much $ I had. I just think that’s non of there business. Fortunately I could wait for three days to send the money but I’m sure a lot of people who sign up that day to send money quickly, don’t read the full contract and realize what they’re giving them permission to do. Read what you sign people !
Do NOT USE‼️
by Kingchayla 👑 on 2018/12/31 15:20
At first Venmo was a cool app to send money to friends and family but recently I received $1120 from a friend transferred $620 & $500 to my bank account. The $620 came but the $500 never did the next day my account is frozen and I got an email asking for my id to be sent in for verification I sent in my id thinking that should clear everything up. I was WRONG!! Perry the representative was no help at all and was very rude he kept saying sorry for the inconvenience and my account was permanently deactivated and that an investigation was started. For one there was nothing fraudulent about the payments sent to me and they never contacted my friend who sent me the money to even start an investigation. I asked for his supervisor to contact me and Edward said the same thing and asked me not to contact them anymore. $500 was left in my Venmo account now it’s $380 my account is frozen I can’t transfer or anything so I chat with a specialist give her the run down on what’s going on and ask why $120 was taken away from my $500 balance she told me to contact the original sender but they never contacted the original sender to freeze my account in the first place so now my money is stuck and the representative I was chatting with left the chat after I told her someone from Venmo took $120 from me. Please stay away from this app it’s worthless and so are the representatives‼️
They really froze my account and trying to hold my money
by johniquar on 2019/03/27 00:49
Okay hello my name is johniqua so it says that Venmo is holding my money okay after my money is returned I’m not using Venmo again. I understand I violated some kind of rule or whatever. I clearly explained what happened plenty of times 4 times in a row sent my ny stat Id picture twice. I don’t get it I couldn’t put the money on my card I clearly explained that then it says I can’t use my account how in the world is it that sending money is so difficult. when you try to get your hard earned money back to you. which your the rightful owner of someone tells you they’re gonna hold it oh heck no. I will like my money returned to me no one has to ever worry about me using this app again. I’m sure I will never use this app. I will be darned if someone freezes my account then I give my Id and tells me they’re holding on to my money as if I’m a little kid who just got there allowance and is spending to much money I understand not you fault I chose this app and have to deal with whatever but if I knew I was causing trouble sending the money back to my boyfriend and requesting it back because we both couldn’t find a card to place the money on I would’ve been asked my sister to use her bank card to put my money on man why the heck why do I have to go through this so I really can’t get my money back
Much easier to use than writing a paper check.
by sushichick66 on 2017/12/30 03:42
Very easy to use money transferred instantly. Much easier than writing a traditional check. I believe Venmo is also PayPal. I took away one star due to privacy. When you sign up it automatically uploads all of your contacts in your phone without warning. It also connects to social media like Facebook. Once you've registered you can change these privacy settings, so be aware to go to settings immediately if you don't want all of your contacts who use Venmo to see your transactions. Also for each transaction you can select if you'd like your friends, the public to see Who you've paid, minus the amount. You can also set each transaction to private. Personally, I don't understand why it's anyone else's business who you pay for what kind of service. It's a Bizzarre concept to me, but then I don't live my life through social media. I am only using Venmo as a form of payment, like cleaning services. Still, it's easy to use and convenient. Just make sure to check Settings before you start transactions unless you want all of your friends, Family and coworkers to know what you're up to.
Really handy - a few issues
by handsomejex on 2018/09/03 13:21
I use this app a ton and im a huge fan. One thing that enraged me though is that they’ll sometimes keep your money hostage when you try to pay someone , adding in layers of verification requirements while possibly collecting interest on the sums held up- they don't notify the sender that the money they sent was unclaimed allowing the sender to choose an alternative payment channel - I learned from a young homeless woman who had a Venmo account who i sent money to for train fare, that they would not allow her to accept what I sent. I consider this to be abusive of their fiduciary role. I want them to fix this and make it easier for people in her situation to access funds to be able to improve their situation or make it clear to the person who sends money that the money never reaches the intended recipient. I would give them fewer stars for this issue, but i find for regular use with established contacts it works well. I wish i had the option to preschedule payments or set regular payments. I also wish that my venmo balance would apply to my payment when the amount exceeds the balance- instead of sitting there!
They Share Private Info.
by Mmkayerin on 2019/01/29 01:39
So I got a new phone and as such, ended up locked out of my Venmo account. I reached out with my email address on file, confirmed my private bank information, and after two weeks I cannot get any response to be let in to my account. They’re saying they need an image of my ID without any information covered as if the verification I provided already isn’t enough, but I am a victim of domestic violence and as such, requested written confirmation that an image of my ID would not ever be shared with anyone else before I provide it. THEY REFUSE TO GIVE IT TO ME. They will NOT put in writing that if my ex, who I named specifically, reached out for info about my account, they would not provide it - why won’t they agree not to give my personal information out to anyone else? This is SO scary, SO troubling, and enough for me to take my business elsewhere which is such a shame as I was considering migrating over to them entirely. I have followed up with them again in hopes to regain access to my account and once I do, will be pulling all my information and money out of it and requesting to be wiped from their database. I would never recommend Venmo to anyone and I will be taking this information anywhere I can so others are aware of how dangerous it is to trust Venmo with their private information.
Disappointed and frustrated
by Nickchap85 on 2018/12/22 19:02
Had a friend want to send me money but they only use Venmo so I decided to download and set it up everything went great setting it up including the bank account until it came time to add my debit card for payments and instant transfers. It wouldn’t allow me to add my bank debit card or my credit card. I called my bank and they said they work with Venmo and my card should be working no problem. So I tried to contact Venmo today and they are closed to phone calls so I couldn’t talk to a person I could only email and or chat (txt) with them and they told me it was flagged and could not be added and that they couldn’t tell me why and said they weren’t provided that information and it was done by there automated system and there was no explanation they could give me and there was nothing they could do about it. I asked who would be able to give me that information and then they said there is no information available.. now I have to wait and transfer to my bank account in hopes they don’t try to flag that and hold my money. It’s not $20 bucks I’m trying to get out of my Venmo account either. If Venmo will correct my issues or even atleast give me an explanation I’d be happy to update my review but as of now I unfortunately have left this type of review.
Instant transfer fails!
by Jenniferlori on 2018/08/05 16:38
When I first downloaded and added the app I didn't have any problems. So I had my family download the app too. Then all of a sudden my instant transfer option was not working. The only option that would work is the standard 3 business day option. I called my bank and they said it wasn't them because Venmo didn't even attempt the transfer. When I contacted Venmo they had no idea why it was happening, they actually said that! Then they said that it does happen at random and I was the lucky one! Then they told me the only way I could transfer to my bank was by using the standard 3 day option. This is ridiculous! I only downloaded this app because of the instant transfer option. My KIDS were out of town and I needed to get funds to them immediately. Once again Venmo FAILED and couldn't make the transfer...only showing "Sorry your transfer did not go through". I tried to test it out and by sending someone else funds and it was all a hit or miss! One said he could transfer then of course could NOT. Either way my kids did not get their funds when they needed it!!! I had to drive 2 hours right after I had a baby to get it there because Venmo FAILED me again! Only use Venmo if you're not in any rush to see your money in your bank.
It’s my money and I want it NOW!!
by I approve this app on 2019/02/10 03:48
Really!? 2-3 business Days just to transfer your money from your Venmo account to your bank or debit card? That blows. I suggest everyone try the Zelle app as soon as someone sends me money through Zelle I get a text from both Zelle that someone transferred me money and I also get a notification from my bank telling me they processed a check for the amount I just reviewed on Zelle. So I don’t even have to go into the Zelle app and say transfer to my bank, IT DOES IT FOR ME! So nice and convenient. I have nothing to do with the Zelle app I am just impatient and want my money that someone sends me right away and to have it accessible and ready to spend using my own debit card from my own bank instead of having to get a Venmo card just one more card to carry around in my wallet. I don’t use Venmo to make purchases or pay friends back for pizza or anything I use it to just collect money for my businesses and the services we provide. So again it’s my money and I want it now, I don’t want to have to wait 2-3 days for it to get into my own personal bank account or be charged a fee to do it right away like other apps do like the CashApp. That’s just absurd take a percentage of my money Bc I want it now!!! Again Zelle is where it’s at, it’s the beezkneez!
Was good-they Dont support joint accounts
by uihhkmbs on 2019/02/07 02:13
They were great. Until I was had to change my bank to my husbands because we’re married. I tried to add my bank account but it wouldn’t let me. I contacted Venmo they that since my husband already was connected to our checking I couldn’t. They only allow one Venmo per checking account. They said I would have to add my debit or credit card which they will take 1% for debit charges and 3% for credit. I use Venmo more than my husband so we decided I would link my Venmo to the checking account and he would link his account to our debit card. He deleted the checking account but it still wouldn’t let me link to checking. Contacted Venmo again and they said that even though he deleted the bank, he still is linked to the account until he calls them himself to “release” his account.. suspect. My husband is a marine so he isn’t home often. He was out in the field at the time so I had to wait til he was home. But when he gets off work, they’re customer service is closed. This has been so ridiculous. Does everyone else know that their bank account stays linked even after they delete it.. doesn’t seem very cool.
Venmo is the worst!
by KiaraChange on 2018/11/10 02:37
In the beginning, Venmo worked really well for me. I was only using the app to receive payments from families that I babysit for. Super convenient. Over time, my boyfriend and I decided that we would use Venmo to save money for our trip to Orlando. On the day before the trip, my boyfriend transferred the money that we saved to my account so that I could deposit it. I tried to use the “Instant Transfer” option, but it wouldn’t allow me to so I called customer service. I spoke to a young woman who told me that there was some “suspicious activity” going on with my account. It was so frustrating because we weren’t able to get our money for another couple days. A few days after that incident, I received an email stating that my account was frozen and that I would need to send a photo of my I.D to them in order to get things straightened out. After sending the email, a lady named Vera R. (an account specialist with Venmo) responded to my email saying that my account is permanently deactivated! I was so confused and upset. Please do not waste your time with this app. It seems great and convenient in the beginning, but turns bad very quickly. Zelle is a great (and much safer) option for sending money to family and friends! :)
Basically perfect
by alletoile on 2018/07/07 08:11
I LOVE Venmo, my only complaint is that it can be annoying toggling between two different banks (one checking account with my bank where all my deposits go, the other is an online savings account where I put money aside to pay off loans and other bills). So if I’m using one account for every day payments, it’s a pain to switch to the other account to take money from there. But honestly it’s not that big of a deal overall, especially when this app makes it so quick and easy (and secure) to pay people. I hate owing money, so being able to almost instantly pay someone back is amazing. And I REALLY hate fronting the money for something, and there’s always the friend who is short right now but will get you back later...and you know you’ll never see that money again. Not anymore, it’s insanely simple to pay someone (and to send payment requests to anyone who “forgets” to pay you back right away). As Rihanna widely commanded, pay me what you owe me.
Debit Card and Support
by Ben Klotzbach on 2019/04/08 16:02
I received the debit card they offer to use your funds. I have tried it at multiple atms and online purchases. It has been declined every time and has shown a positive balance since I’ve opened the account. I called the support number and the woman was very nice but said some users cards don’t always work for atm purchases and there is no reason for it and no way to correct it. I was also told the same thing with online purchases and how they may not work but that it should work in store. So I am now off to try the card for an I store purchase to see if it will work or be declined all ways around. When I asked for more information they said it’s what they are told and that they don’t know the reason and so on and so forth. I’ve never heard of a company not letting there employees know how things work as well as someone who is partnered with MasterCard and owned by PayPal. If I were either company I’d be livid that people are given no solution and aren’t using their card which in I’m sure MasterCard is losing out everyday as I was told this happens to a lot of customers and no fix. Good luck Venmo. You might be new but how you can not know about the services and products you offer is mind blowing.
Too easy to scam
by BKMCC1 on 2019/03/21 15:18
I wish I could give this zero stars. Yesterday I attempted to send money to my brother. The app has access to my contacts so I searched for his name/number and send him money that way. It did not tell me that he didn’t have an account already. I get a notification that he accepted my referral and created an account then accepted my payment. My brother and I are chatting about it and he tells me he did not do that and when he tried to create an account later last night it said his number was already in use. So some random person now has my money and I assume by now has deleted the account as they no longer are responding to my comments or money requests (just for my initial payment amount.) Venmo support has been useless so far. I will be disputing this with my bank of course but beware to all users. This is the exact reason people fear this type of payment method, too easy to scam. Also, while the referral feature makes sense, it shouldn’t auto send payment after it. It should ask you to confirm payment amount again AFTER an account has been created. Would have prevented this whole mess, because by that point I knew it wasn’t not the right person.
Verify your account? More like verify someone else’s and lose your money!
by Kdogmikey98 on 2019/01/11 07:24
My boyfriend and I have been using Venmo for some time to pay each other for rent or other expenses we decide to split the cost of. Well, I recently sent my boyfriend $250 for this months rent, he transfers the money to his account (which happened successfully in the past) and never received his money. After a week he reaches out to them, and they claim they never verified his account. Now if they didn’t verify his account, where’d the money go? Well, it turns out they deposited the money into another persons account through the same banking agency with a similar last 4 digits of their account # (only found out after investigating with the bank since the online representatives continuously kept leaving our chat when trying to get to the bottom of this). Venmo claims they cannot do anything about getting the money back, even though they didn’t verify the account, and yet transferred the money successfully in the past AND are the ones that processed the payment to the strangers account even though it’s not the one that appears in my boyfriends Venmo account. Absolutely ridiculous, do NOT ever use Venmo!
Not reliable whatsoever.
by Need a roommate asap ok?! on 2019/03/01 15:37
I REALLY thought this app would be reliable and convenient! It made it easy to pay my boyfriend back for groceries and my roommate for rent. Now, it takes DAYS for my money to get to my roommates’ bank funds (no quick deposit available for him) and I can’t even quick transfer a measly $25 into my account from the app! When I called a representative she literally told me that for some unknown reason, the feature is no longer available to me. Even though it had been for months now! She told me she had no way of knowing or overriding the block on my account. Then what do they even have customer service for if they don’t know how to help customers? And this isn’t the first time it’s happened to me... from now on whatever money someone owes me, I’m just going to go straight to the bank and deposit it. That in itself takes away the use of this app- I mean if it actually worked properly, it’d be amazing! But that it does not. Furthermore, my mother had her funds of $400 just disappear once when transferring them to my brother’s account. If you don’t want your money to be mysteriously floating around and disappearing on an app, STAY AWAY from Venmo.
DO NOT USE VENMO
by Melissa_222222222222 on 2018/06/05 05:30
Venmo has no security or regard for people’s money or safety. They advertise it as an app to transfer money but they do not let it commonly known to people that it should not be used to pay people for goods/services unless you are a lawyer and read through 25 pages of legal documents. If you get paid through Venmo, then Venmo can reverse the transaction without your approval and not provide any protection. There is no way to file a claim against Venmo and they will reverse your transaction after you think it’s already in your account. They don’t care at all about their users. I know a lot of people who use Venmo to pay people without knowing that it technically violates their terms of use because most people do not read through 25 pages of user terms and since it is owned by PayPal it is very confusing to normal users since you can use PayPal to pay people. Very deceiving and unethical business practices. I recommend people stop using Venmo and letting their friends know that their money is not secure. Venmo does not verify accounts or payments at all, so you cannot trust that you will get your money. I emailed customer service and the CEO but they don’t care and don’t even respond.
They took $285 from me DO NOT USE THIS APP
by Jamia Randle on 2019/04/02 19:03
This app doesn’t even deserve a star. I didn’t even want to download the app but my husband insisted because he uses it. This was actually my first time using it so I could pay a bill while he was away. Long story short my husband sent me $285 from his personal account, they instantly took it out but it wouldn’t transfer into my personal bank account through the app so I sent it back to my husband so he tried to send me a smaller amount. That didn’t work either so I sent it back. Next thing I know my husband and I received an email saying we violated their user agreement and our accounts are permanently deactivated and can no longer use Venmo. So I emailed them Sunday March 31st asking for a number to call so they can send the $285 back to my husbands personal account and their reply was their offices are closed so I can expect a reply during business hours Mon-Fri Mind you this all happened a WEEK AGO. No one has contacted me back and today is Tuesday. I don’t care about using their app I will never use it ever again; just send my husband’s money that you guys took! That’s the least you guys can do. Now we’re behind on our bill.
What supposed to be an instant transfer...wasn’t!
by SweetJetzy on 2019/02/12 22:59
If there were ZERO starts I would give them that. My boyfriend transferred me $ through Vebmo by my request and I’m still regretting it. No such thing as instant transfer. He transferred it last night, it’s almost 3pm now and the system doesn’t allow me to transfer the $ to my bank account. I thought this was going to be faster than doing it through my bank account. I called Vebmo and their logic is that ‘the account has red flags and they couldn’t pin point why it has red flags. Their suggestion was to use my bank account which takes 1-3 days or get frozen longer if they find red flags.’ Idk what they mean with red flags! They never explained ! And they don’t know what else to say when you ask more questions and they cut you off and say,’is it something else I can help you with?’ Dang, they didn’t help me at all!! I think they want me to take my $ lil by lil so they can charge me more. They charged my boyfriend $90 for sending me money. They’re taking $10 from me for transferring it to my debit card and still can’t get my money? Unbelievable!! I should of have used Zelle!! Last time I use this app. HORRIBLE experience!!
Get Help?
by Idontwantanickname42 on 2019/01/10 18:38
Venmo, all of a sudden, became like cable companies. When an issue arises, you sit with a bunch of well trained apologists that refuse to do anything but shift blame. Venmo skipped using my preferred payment method and used my company credit card, which was not marked as “preferred” in any way. The money was in the original account but somehow they couldn’t get it. Instead, they opted to use an inappropriate credit card without first requesting or mentioning it. Then they strong armed me because actually attacking the abuse of this problem would be a far worse abuse than I’ve encountered this morning. Then their customer service reps, after not servicing their customer, acted as if they were taking the high road by not helping. Needless to say, they’ve lost one customer, but nothing will actually happen until everyone is a bit more discerning with these huge corporations. I encourage everyone else to find another way to send money, possibly with a boutique version of Venmo, so they get the message that this version of “customer service” is an embarrassment to society and a huge embarrassment to the people employed in this work, and the distortion it must create of their perspectives.
Venmo/paypal steals from customers
by wochenschau on 2018/10/24 21:26
As with any paypal-owned company, I kept zero to minmal balance in their hands. They froze my account a couple of times, demanding various sensitive personal identity or financial documents, to be delivered to them via plaintext (read; insecure) email. I refused and uploaded via https to their support site instead. That prevented them from seizing my funds until one day a friend sent over a three-figure amount for a plane ticket. Shortly thereafter, they froze my and my father’s accounts permanently, when 2 out of 10 small payments failed due to the VISA debit card refusing authorization. The “account specialist” “gustave” is a particularly nasty piece of work, always closing my tickets as “resolved” after demanding a large number of ID and financial documents which obviously takes time to assemble but I eventually all provided. In the end, Venmo has permanently shut down my account without returning the three-figure balance I have. An internet search turns up thousands of similar horror stories, with people losing even more than what Venmo has stolen from me. Avoid it at all cost. Paypal/venmo personnel should be individually snd jointly prosecuted for their criminal enterprises.
Venmo Is Great for Musicians!!!
by TheHeartOfDavid on 2018/07/28 04:27
As a musician and a band director, I'm always on the go, which means that sometimes I forget to bring my checkbook to a gig. Musicians should never be paid late. Their paid to perform, not paid to wait on checks. This app allows you to quickly and seamlessly transfer money back and forth between clients, friends, and family members. I was reluctant at first, preferring to never enter my bank information online. I've been with them for two years now. I've transferred payment many times, and have done so without a single breach in security. Here's the kicker: It's all been free! I wholeheartedly endorse this application, and it has become my primary tool for sending and receiving payment! Keep up the great work, Venmo! Thank you for your updates, thank you for your quick service, and, most of all, thank you for the peace of mind that comes with knowing every payment is fast, secure, and confidential!
Sleazy business practices undercut good functionality
by Honore Doktorr on 2019/02/21 01:03
In summary: release your app for iOS 10 if you’re going to pop up an in-app dialog prompting me to update in order to use instant transfer, you *?£¥s This company has enticed a number of people I deal with into using their money transfer service. They're now in the process of removing payment functionality from their website, forcing use through the apps. The app works fine; the people who are executing this business strategy are contemptible trash. Avoid this service if a network effect doesn't force you to use it. PS. Because their instant transfers now are 1% of balance rather than a flat 25¢ the app demands to be updated before allowing instant transfers at all; however, no updated app is available for iOS 10, making instant transfers impossible. This could have been avoided if this capability was built into their website. Amend the above denunciation to “the people who are executing this business strategy are contemptible, incompetent trash”. You should seriously be embarrassed to be part of this company. I hope to never have to receive money through this service again.
Safe and Convenient, but one thing...
by MzKindra on 2018/06/08 15:18
Venmo is just exactly what I need. I don’t carry cash, and the small business owners and services I support only take cash or sometimes don’t have card readers. I recently had a bad experience with a different cash application where $350 dollars was taken and I had to wait a few weeks for it to be refunded. Afterwards, my bank recommended that I discontinue use of that particular app. Venmo is easy to download, user friendly, and most importantly, has proven safe thus far. My only “complaint” is that there is no need for users to see each other’s activity. I wish there was a feature to turn off the ability to see everyone’s activity. Currently, I can prevent others from seeing my activity, but it is a bit annoying seeing and unnecessary for me to know the spending habits of others. Please consider revamping the application with this in mind. Otherwise, great job and keep up the good work. You are appreciated!
Standard bank transfers
by Horrible-Exp on 2019/04/04 05:51
Never use this app if it do not accept your bank card never add your routing and account number for your bank it says it takes 1-3 business days when in fact it takes 0-4 business days yeah that’s what two supervisor told me but the other employees are suppose to say 1-3 as well as the fine print which states in your account as well they do not know how to handle situations such as customer service as if people have bills to pay to they hold your money and don’t give it to you like the should and when you ask to have your funds added back to your Venmo account they say add another bank so I did and guess what there not allowing me to use my new bank card info it’s such a shame and a hassle I should have never stop using cash app when in fact I would have never encountered such a horrible experience... P.S My funds still haven’t been returned to my venmo account tomorrow(Thursday)is the last day of the 0-3 business days which is actually 4 days since I’ve been dealing with you guys since Monday......absolutely horrible if I can rate them lower than a 1 like a 0 I would
Unable to Add Debit Cards to Venmo Account
by getthef0rk0ut on 2019/03/11 19:36
Today I downloaded the Venmo app and set up my account. I was so excited to start using this app, as everyone I know uses it and raves about how much they love it. After repeated attempts (about 12) to add either of my two VISA debit cards to my Venmo account, and receiving the same error message each time (you can’t use this card in Venmo, try another card), I’ve given up hope that I will ever be able to connect either of these cards to my account, and therefore it’s unlikely that I’ll ever desire to use this app. I do not wish to connect my Venmo account to my bank, I refuse to use a credit card and incur the 3% charge for each transaction, and I’ve verified that my primary debit card is not connected to my PayPal account. I’ve read through the FAQ section, tried every bit of troubleshooting I can think of, and still I am extremely disappointed that Venmo is not the easy, convenient app that everyone says it is. I wish it were actually possible for me to at least connect my primary debit card to my Venmo account, but I guess it’s not meant to be. 1/10 would not recommend ☹️
STAY AWAY!
by Morgan Hinton on 2018/07/04 10:09
Recently had the WORST experience ever, customer service department and compliance department and all those in between do NOT communicate internally and causes misinformation to the customer. After trying to send money to a friend for a girls trip to Cuba Venmo held my money up in their compliance department, I followed their processes to provide details but requested that after jumping through all those hoops that they just cancel the transaction once it met compliance requirements. They made me submit itinerary and other personal information to get the transaction out of the compliance department so it could be reversed. Jumped through all of these hoops and they just processed it anyway, against what we had disused (by that time I had just opted to use PayPal instead since it’s easier). Long story short Venmo didn’t cancel the transaction once released from compliance as they said they would. Totally screwed up my finances with the duplicate transaction, and customer service was of NO HELP. My advice - STAY AWAY. Cash app, Paypal, Zelle, etc serve the same function without 1/2 the trouble and WAY better customer service. If I could give ZERO stars I would.
Disappointed
by Blueg316 on 2019/01/18 16:57
I recently got a new phone and had changed my number. When you do this you have to verify you are you it’s almost every app. Well I was able to get into all my apps just fine. Except for Venmo. Unlike most apps, they do not use email to verify you. Only the phone number, which I do not have anymore and your card number, which was replaced a few months ago. So I email the customer service asking for my account back. After almost 5 emails of them telling me that it wasn’t possible to use email... I gave up and fortunately was able to use my laptop that still had me logged in. WELL, apparently they are moving away from being able to use desktops so I was unable to send money to someone. Back to customer service I go because j relied on Venmo. Well during this time I was moving to st. Maarten and was finally settled and now they are telling me that I am unable to use the app now bc I am in another country. MEANWHILE my boyfriend who is with me is able to use his Venmo. I’m over all of this. With there being so many other apps out there I will be just fine.. but eventually, will venmo? Hmmmmmm.
Poor Customer Service
by rafr321 on 2018/12/24 19:13
I got Venmo due to the large amount of friends and family that had and used the app. It’s great for small transactions and emergency situations, but if anything comes up with your account, don’t even bother reaching out to their customer support. Three months later and they still haven’t resolved their card activation issues, giving me the same vague “our engineers are looking into it” answer, AFTER making me go through the exact same ridiculous process of explaining my issue, sending a screenshot of the error message, being told how to activate the card (even though I obviously already knew how to activate it, thus the error message screenshot), and uninstalling and reinstalling the app. In total, the conversation took 25 minutes just to be told they can’t do anything about it. Fortunately, I haven’t had any bad experiences transferring funds, but after reading many horror stories from other users, I wouldn’t suggest using it for three figures or more, unless you’re willing to risk never seeing the money again. It seems that customer support is poor on all ends of the spectrum.
Worst App Ever!! Use CashApp instead!!
by MVPFreeAgent on 2018/08/29 15:26
I downloaded Venmo a few months back and tried using for the first time today. I have an urgent financial matter and a friend of mine loaned me some money to help. This was not a ridiculous amount, only $300. Nonetheless, I received the money into my Venmo account and when I went to instant transfer, they kept refusing and forcing me to use the standard withdrawal method. I checked to make sure that my card and account for “eligible” as they stated from their FAQs, and they were, yet the transaction would not go through. Finally, I called and they can only tell me something could’ve “gone wrong” or come back “suspicious” from the many checks they perform and they would not be able to override the system to force my money through. What’s really upsetting is that they promote a feature that is basically useless. I came to discover that this happens quite often as well. I will never use this app again and can’t wait to delete it from my phone the minute my money is in my account. Also, I will be sure to tell everyone I know to never use Venmo, ever! CashApp is much better!
Venmo won’t let me pay for anything
by Angsikeh on 2018/07/09 02:56
I was disputing a charge with my bank after having been mugged & having a checkbook stolen. My bank unfortunately disputed a random Venmo payment instead by mistake. After taking the money back from Venmo, my account was frozen, “temporarily,” and I followed all directions to unfreeze my account. Venmo has only let me make one payment since then, and now automatically declines every single payment I try to make. This even includes when I have a positive Venmo balance that can cover the payment trying to be made. Customer service personnel have all been polite and empathetic, but have been unable to do anything. “Due to security,” they can’t even see why the payments are being flagged, and have told me to use other options to pay for things. This has been going on for over a month, and I’ve talked to multiple customer service reps, who all open tickets that never get resolved. I’m very tired of it. Venmo was a useful app while it was working, but I’m being punished for a mistake my bank made after an unfortunate event happened to me. It’s ridiculous.
WORST MONEY SENDING APP!!!!
by dregoldi on 2018/12/26 18:42
i never write reviews but this is important to me because venmo is playing with my money. My friend sent me money that was owed to me. It did not let me instant transfer so i standard transferred it. It was supposed to get there in 3-5 business days. The day it was supposed to come passed, so i called venmo. They said the issue was with my bank so i called chase. Chase told me there was no way for them to locate the funds because it was on venmo’s end and the bank can’t account for anything that has not been received. I called venmo back and gave them this information, they send me a tracking number for the transaction to give to my bank. I called my bank AGAIN and was told they don’t track things down. I call venmo AGAIN and they say there’s nothing they can do either????? They said they need a letter from my bank but my bank keeps telling me they have no connection to this. I continue to email venmo about my money which is now late by 2 weeks AND THEY STOPPED RESPONDING. I SIMPLY NEED MY MONEY. I DO NOT UNDERSTAND HOW VENMO CANT DO ANYTHING ABOUT IT IF THE TRANSFER IS ON THEIR END. DO NOT USE VENMO. USE PAYPAL OR CASHAPP OR WHATEVER BUT NOT THIS.
Absolutely ridiculous!
by Kingston Remix is AMAZING! on 2018/12/09 05:24
My friend transferred $400 to my account I go to do an instant transfer to my personal checking account and it will not go through. And oh how convenient no customer service support to call because apparently they work bankers hours. How in the world are you going to be a 24/7 cash application and not have any sort of online tech support or offer any live tech-support?? This is literally an emergency situation where I needed to borrow the funds which I did.....I now have my funds sitting in this stupid account which I am unable to touch or have access to and will have no way to contact their customer service until Monday morning it is currently Friday 7:30 PM. I am beyond furious. I knew I should’ve gone with my gut and used the other three different cash apps I have on my phone which worked beautifully and have never had an issue with. I only last minute decided to use this one for the first time tonight never thinking for a second that I would not be able to access my funds. USER BEWARE PLEASE don’t use this stupid application....no tech-support after 4 PM M-F.
Would have preferred negative number of stars
by Anacanapanastan on 2019/04/20 11:17
I hate Venmo because it is obviously, blatantly trying to steer users to take steps to generate more money for Venmo rather than just be a service to easily transfer money like Zelle is. Why in the hell would I want to make public money transfers i am involved in ,yet Venmo defaults to that ! And no i do not want to use money just transferred to me to buy stuff from their listed partner vendors. Nor do I want a Venmo card . Nor do I want to let Venmo collect a 1 percent fee from me for quickly transferring my money to my bank when Zelle does transfers instantly and for free ! The only reason i have anything to do with Venmo at all is that I have a business client who says his bank only allows him to use Venmo to make wire transfers to companies like mine. The only reason i can think of that people like Venmo is that it is kind of social media similar thing that has become semi-cool . Maybe they just out advertised Zelle in order to get a bjgger market share , and now users are paying for it. Was it P. T. Barnum who said something like “there’s a sucker born every minute”?
Card DOESNT work and VENMO CANNOT HELP
by MysticWonder22 on 2019/02/08 15:55
So... my boyfriend sent me money on Venmo and My bank wasn’t supported on here. So I applied for and received the Venmo card. After I put the Venmo card information in and saved everything I went about my business for the rest of the day. The following day I tried going to the store and my Venmo card (which has a balance of $40) was declined for no given reason. I then tried going the the suggested money pass ATMs that they list. I was UNABLE to withdraw any money. This morning I call Venmo and speak to customer service. They tell me that there’s an error on their end and that they CANNOT over ride it. They can’t guarantee when or if I’ll be able to get my money off while using the Venmo card. The lady said just link your bank. I told her my bank is not supported in the app, and all she said was “sorry for the inconvenience, do you have any other questions?” Yes... will I be getting MY MONEY??? Never again will I use this app its all a scam to get and KEEP your money. So sad I really thought this app would be different from the rest but they’re not.
Venmo Original
by Waiting, forever on 2018/10/07 03:30
I was a Venmo original user, telling all my friends this is the future of payments. I started saying “hey guys Venmo me, oh you don’t have Venmo? What’s wrong with you? Don’t you know about Venmo? We don’t need cash to split bills anymore.” We’ll, this was also in a period when Venmo said they would pay users if they invited their friends and they signed up. Until this day, I still get users that sign up, because of me, but Venmo does not pay me like they said they would. While I love their application, I don’t appreciate that they didn’t pay me for getting many of my friends, contacts, and business colleagues on Venmo. Maybe thousands of users but Venmo only paid me for the first few users. Venmo is great, but they owe me. I was inline with the thinking that there must be a better way to pay people, and I found Venmo, which was a simpler way to pay people than PayPal, which many people did not trust at the time. I convinced people that it would be safe and efficient. Venmo owes me for all the people I invited, as they said I would be reimbursed. Great app overall, just pay me. :)
Terrible with money
by Randale Bun B Lewis on 2018/03/24 15:35
One my my friends sent me a large amount of money on Venmo, roughy $650, to transfer into my account because Venmo would not let her add her new banking information. I put in my banking information and verified my bank and transferred the money into my account. 2 days later they emailed my saying my Venmo account had been frozen and to send a photo of my drivers license to un freeze my account. Now a week later I reached out to them about the money’s whereabouts as it never reached my account. They proceeded to tell me my account had been permanently deleted for violations to the terms and agreement which they did not specify what exactly had been violated and said that they could not credit the money back to me so they money is gone and they act like they don’t know where it is. Mind you they sent a couple cents to my account and withdrew it to verify my bank so where could the money have gone? Do no download this app or use it anyway that deals with you personal money or the same thing will happen to you and you’ll never see your money again
Venmo is The only payment app I use!
by pinkjock55 on 2018/02/01 21:06
I absolutely love this app! I dog walk and people of course don’t always have cash. This app has been a life saver! My check through one line of work takes about a week and a half to get the payment to my account. However Venmo usually takes a day!! At most a couple days. So when I don’t have enough money in my account and a client pays me through Venmo instead of through any other way I get it right away and don’t have to worry about how I’m gonna pay my bills! It’s quick and convenient. I use it everyday and I love it! It even sends me emails letting me know the transaction has been processed and everything. I don’t even use PayPal because I have had so many issues with them. Venmo is safe, quick, and easy. I wouldn’t have it any other way. Great for someone with their own start up business!
Bad experience with VENMO!!
by VUGW on 2019/04/01 18:45
After 1 hr 26 min hold-time plus countless other phone calls on the same matter, VENMO decided on their own and without a detailed explanation of their decision to BLOCK my Black American Express Centurion card from my profile. All the rep and supervisor say “it’s a security issue” yet AMEX indicates there is ZERO issue on their side. Additionally, no resolution was offered! Not from agent or supervisor. No one said: “let me see what we can do”. “Let’s see how to resolve this”. Instead I heard : “ I’m sorry but there’s nothing we can do”. When I asked to speak to their security department : “ I’m sorry but we cannot transfer you” . When I asked to speak with another supervisor: “ I’m sorry but I’m the top of the line and the only one here today to speak to” It’s not ok and it is unacceptable that a company act this way. So after that long hold time I still do not know 1) what the security flag is 2) how to resolve the matter. VENMO is no longer my company of choice when there are so many others in this field! I’m going to pursue this matter with the correct agency to clear this — ASAP!
Horrible Experience -Devasted
by Hazel2016! on 2018/09/15 01:05
I have used Venmo to receive payments from family and friends. I’ve never used it for any other purpose. Today I received a payment from a client. I didn’t know what else to do but initiate the transfer to my bank. Low and behold Venmo suspends my account for violating the Terms and Conditions of their Agreement but don’t tell me what I violated. I am supposed to wait 3 to 4 days for them to get back to me to tell me what they are going to do with my account and money. Everything I read says they will take your money and run with it or hold it for 180 days, or reverse you and charge you for the payment you never got! I have a mortgage to pay, 3 kids to feed and I’m SOL. I’ve called and emailed and I am met with reps on auto-pilot. There is no human touch or compassion with company. To boot, it’s my boys 6th Birthday. We were supposed to go out to eat but now I can’t afford to celebrate his day with him be because I am broke. Utterly disappointe. I worked a month, waited to be able to get paid, only to have Corporate giants take my money... devastating on so many levels.
Easy way to pay back friends or bay any bill.
by Debs109 on 2018/05/06 05:47
I was sending plenty of cash in the mail n all different wYs of getting paid. Then one last time I sent cash gifts to my son in Florida n once again 2 if the 4 letters weren’t received! Finally I was thinking Paypal or my credit cards have similar ones to pay people or send cash! I like be Venmo. If I receive money ey I can put it rite in the bank. If I want to send in seconds it’s received! My boss was as thrilled as I. She used to have to stop by an atm or go to the bank. Now whenever I get paid every Thursday she clicks n bang it sounds like a cash register n I see the payment cL close to bank n in a day it registers In my bank account!!!! TY Venmo. You make many aspects of my life so easy!!! Oh n if u want privacy u set ur phone ahead before u put Venmo in n u r private!!!! So learn ur phone a bit more
Inconvenience
by ashof3 on 2019/04/02 15:31
DO NOT USE THIS APP!! I have had so many problems with this app!! First I was having trouble receiving my transfers multiple times. Second the customer service cannot or will not help with any issues. Third I tried to get my money transferred back to my bank account and had a problem with that so I called customer service once again they were no help, asked to speak to a supervisor she also was no help asked for them to just transfer my money back into my bank account an shut my Venmo account down. I was told they couldn’t do that either, so I was like so y’all just going to keep my money? Then I was told after a certain amount of days if it was not transferred I would not be able to get my money! I asked so I was like so y’all just scamming ppl out of there money if the transfers pending (under security check) doesn’t go through.. she went on to spout some terms an conditions that’s total bs!!! So if u dnt want your money stolen due to security checks an pending transfers do not use this you are better off using Cash app or Apple Pay.
Be careful of your privacy
by I'm so major! on 2017/11/10 15:50
I like the service but really dislike the voyeurism into strangers’ business. I don’t trust the world isn’t reading my biz and that of everyone I send money too. I set it up that only me and the person I’m sending $ to can see the transaction. However, every time I open my Venmo app they show me, unasked for, what people in my contacts are paying and who they are paying (people definitely NOT in my contacts). It’s really none of my business, I’m note at all interested and I am not remotely comfortable with getting this run down of my neighbors’ and mostly distant contacts’ financial business every time I open the app, particularly who my contacts are paying since those people never agreed for me to know their personal business. Remember, most contacts the app accessed are strangers - your service providers or a random neighbor or business colleague, etc
Worthless..Can’t Transfer money to my bank!!!
by shinensommer on 2018/11/13 16:29
You do not want this app. I have a good amount of money on Venmo and I don’t even have access too it. I can’t even transfer it to my bank account. Venmo keeps denying my requests so there’s no way to even get or use my money 😡 And very few online stores except Venmo as a form of payment so what’s the use of even having Venmo in the first place. I had a lady suggested Venmo cause there were no fees but they get you cause there is fees to transfer the money to your bank card but I can’t even transfer my money at all, I have tried for 2 days now & it still keeps denying my transfer request. Going back to regular old PayPal at least with them I never had one issue and always instant access to my money. Venmo Is Completely Worthless!!! I would give zero stars if I could.
Not a reliable App
by Jeneyjkof on 2019/01/28 00:36
I tried to send my friend some money but Venmo wouldn’t let me. Even though I had added all my bank info before, it said it lost connection with my bank and asked me to remove my bank info and add it again. When I did that, as my friend who was in a hurry was waiting for her money, Venmo said I needed to add the info about my account number and routing number. I did that too and it said it will put two transactions in my account which I have to verify before I can send any money to anyone but it’ll take 2 days for me to see those transactions. This is ridiculous. If I wanted to wait two days why the heck would I use Venmo?!! I was embarrassed in front of my friend and I’m really upset with Venmo. I used my debit card to pay my friend just so I can save myself from anymore embarrassment. It’s funny Venmo lost connection with my bank for the free service (using my bank account) but it was able to use my debit card from the same bank (the service Venmo charges for). I should have never trusted Venmo because it is not a reliable app.
Rating Trends
9387,8304,7381,7493,6906,7900,9786,11427,10333,9036,9043,7594,7633,7796,8629,8608,8282,7147,6766,7575,8587,9144,8654,7916,5894,7297,7062,0,0,26630,7891,7360,7749,8040,0,20178,10590,8326,7554,8913,7273,8924,9015,8681,7672,7075,7569,7777,7695,10863,8298,8295,7678,4382,14007,10998,0,0,25733,0,14809,0,15911,0,19104,6507,11484,7490,7689,8113,9682,8977,8320,8207,9114,3889,0,0,31557,7098,7976,7742,8039,8227,8904,8299,6515,6157,7132,0
All Versions
5.0
5,365,655 total
 5
4,899,188
 4
346,521
 3
69,077
 2
13,026
 1
37,843
Current Version (7.32.0)
5.0
5,282,959 total
 5
4,875,708
 4
345,135
 3
68,747
 2
12,746
 1
35,874
Version History
More...