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vienom og
13.33
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App name
Venmo: Send & Receive Money
Description
Venmo is the simple, fun money app for sending cash quickly between friends and shopping at your favorite online stores. Apply for the Venmo card, and you could be on your way to shopping everywhere Mastercard® is accepted in the U.S. Share your new buys, split purchases with Venmo friends to avoid awkward IOUs, and catch up on what your friends are doing on the feed. QUICK & EASY send money quickly to friends using Venmo by simply linking your payment method. Transfer money sent to you to a U.S. bank account. SHOP WITH VENMO MASTERCARD Apply for the Venmo card in the app, and take your Venmo balance shopping everywhere Mastercard is accepted in the U.S. Track and share what you bought, and split with Venmo friends later. Plus, there’s no annual fee, and no credit check (it’s not a credit card!). CONNECT & SHARE WITH FRIENDS Every penny tells a story, whether it’s for a group dinner, road trip, or concert. Add notes to your payments using your favorite emojis, and like or comment on friends’ stories. BUY FROM YOUR FAVORITE STORES Check out without your wallet. Use Venmo to pay in select mobile apps or at millions of retailers on mobile web—for free—so you can easily make, split, and share purchases with Venmo friends. STAY ON TOP OF IT ALL Easily track your finances. Use the app to keep up with what you owe, what friends owe you, and what you’ve bought using your Venmo account. YOUR SECURITY IS OUR PRIORITY Venmo makes money transfers easy and fun, and we take the protection of your Venmo account very seriously by using security measures to help protect your account information. Learn more at https://venmo.com/about/security/ Card is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Thanks
by Pittser on 2019/02/16 06:53
You guys are the best I love u , u give instead cash back transfers/transaction and such for thank u so much. Your the best app.
Yay
by bobiîpk on 2019/02/16 06:05
Amazing!
Declining my transfers
by Shondy.s on 2019/02/16 05:09
This app would be great if they would stop declining your transfers. If I had an emergency and needed that money at that moment this app would fail you and have you going through trouble to get your money.
love
by Bazuuuuuuuk on 2019/02/16 04:55
I love you♥️♥️
Miraculous
by lgewubvsk on 2019/02/16 04:34
Possibly the best, easiest, most perfect system ever to send and receive money instantaneously. Nothing required, zero cost. Naturally I hear they’re phasing it out-i guess all great things pass 😓
venmo is dope
by ambyyyyyyythehomieeeeee420 on 2019/02/16 04:09
venmo is so lit i just can’t not say something rn. changed the game 4 sure bruh
Fee
by fancyfoutry on 2019/02/16 03:56
The fee can be annoying
I can't verify my bank
by Ty the Detailer on 2019/02/16 03:50
Venmo said that they sent a certain amount to my account in 2017. I started my account 2018.
Easy to use
by bdap37 on 2019/02/16 03:32
Easy to use, privacy settings are great. Payments go through relatively quickly and without issue.
Saves the night
by STUDENT SHOPPER on 2019/02/16 03:16
Just got the card, nice sleek look, and just pretty easy to use.
Not sure what happened
by applefan0699 on 2019/02/16 02:55
On iOS 12.1 and sending money is not working. If I could post a pic I would but no place to enter in the amount I want to send. Venmo needs to send money I’ve received faster to my bank, Apple Pay Cash takes one day, even on the weekends, please fix this
Convenient
by Peter Ping Liu on 2019/02/16 02:35
Venmo offers a really convenient way to pay a friend. Thanks.
Not enough options
by Samx3x3 on 2019/02/16 02:12
My bank does not accept Venmo transfers and there was no other way for me to get the money. I had them reverse the transfers to send the money back to my friends. They should have more options for transferring money.
Easy to use
by QuiltingGrandma on 2019/02/16 01:48
Venmo is easy to use. I’ve never had any trouble with it. Thank you.
Best app
by venmos favorite account owner on 2019/02/16 01:41
One of the best apps easy to pay for food and rent with the venmo card. 10/10 app
Amazing Site
by Joey_Plum on 2019/02/16 01:13
Love It
👍🏻👍🏻👍🏻👍🏻👍🏻
by Thapr3zidn7 on 2019/02/16 00:39
CONVENIENT
Everyone should have Venmo!
by bearah20 on 2019/02/16 00:28
It is so easy to pay your friends and family odd amounts of money in a flash. Get Venmo!
❤️
by Fadastyle on 2019/02/15 23:08
So simple and easy to use!
Verification
by R&Bfanz on 2019/02/15 22:49
Constant verification is annoying I use Zelle when appropriate
Way too much information
by MiamiCounsel on 2019/02/15 22:37
Just wanted to use to send money to a few people, had all the privacy settings SET TO PRIVATE but started receiving notices of other people’s transactions - WIERD AND CREEPY. Found out latest update changed my settings. Changed back and finding less creepy alternatives.
happy service
by Elexis pearl ann on 2019/02/15 22:15
Very good
Best App
by Jill70448 on 2019/02/15 21:51
So fast and easy! I feel comfortable using it because it is secure! HIGHLY RECOMMENDED!
Venmo
by LuLuShoes72 on 2019/02/15 21:50
Every time I use it, I have to delete my bank information and start over.
Easy to Use
by Trado UAN on 2019/02/15 21:41
Venmo is easy to use and has a great system. The card makes all the difference, it’s great basically having another checking account.
Easy and fast
by houston1942 on 2019/02/15 21:32
I have been using Venmo for several years to pay my hair stylist and my massage therapist. I can also send money gifts to my college age grandchildren. Love it!
Customer service
by xxxxxxxXcXKff on 2019/02/15 21:23
My first transfer wouldn’t go through. My bank said everything was fine. Customer service told me my account was flagged for security reasons. They just told me to keep trying. No one can tell me why it was flagged. But, they did say that it wasn’t a permanent flag . So my impression is nobody can tell me what’s wrong or when it will start working. Cannot understand why they don’t have access to trouble shooting problems. The nicknames are annoying.
☹️
by lela☹️ on 2019/02/15 21:22
Too complicated to receive $$$$
Makes Payments EASY
by daisyaura on 2019/02/15 21:01
Perfect for getting paid by clients and students without the hassle of checks.
Simply irresistible
by iGallardoi on 2019/02/15 20:57
Simply irresistible (Venmo so fine, there's no tellin' where the money went)
privacy settings?
by Rokolodo on 2019/02/15 20:45
First and foremost! set your privacy settings. Or don’t comment or put notes on your money transfers. Unless you want everybody to know your business.
Better than square or stripe!
by griffithta on 2019/02/15 20:21
Love that it takes no fees!!!!!
What?
by Snig0n on 2019/02/15 20:15
What the hell is this application? Why do I need social media style exchanging of my money? I found this entire experience to be a joke.
Venmo
by anneryj on 2019/02/15 18:57
Great and fast way to pay bills!!!
To much hassle
by jvoiid on 2019/02/15 18:19
Didn’t like it one bit to much hassle just to get everything together. And no I’m not sending my personal information via emails..
Life saver
by Zamy11 on 2019/02/15 17:55
This app is awesome. Easiest app to use, quick and reliable.
Privacy features
by pharoah123 on 2019/02/15 17:26
There should be an option to not say what the transaction is for as I don’t need to note down a reason why I’m sending someone money. Banks don’t require it, the Square Cash app doesn’t require it. Why does Venmo?
Venmo
by Annggelllaaaaa on 2019/02/15 17:10
It’s very awesome and fast !
Updating took longer than normal
by A.M. 85 on 2019/02/15 16:50
It was goin to take 5 days to verify my bank account.... not sure why I don’t remember that when I added the last one.
Awesome card
by Margy lo on 2019/02/15 16:30
Easy way to manage your purchase or bill pays.
Fraud
by Dubdoodle on 2019/02/15 16:28
While the app itself comes in very handy, it is quite easy for someone to steal or transfer your funds and there is no way for Venmo to trace it or get your money back! Here’s what happened to me - phone was stolen and I hadn’t logged out of the Venmo app. Phone thief simply added a card to my account and did an instant transfer. Here’s the interesting part. Because the money was in the app my bank isn’t responsible. Because I don’t have an account from the card phone thief added and it wasn’t my account that bank can’t trace it or release any info. Venmo couldn’t give me a good enough reason that they can’t simply refund my money. So I’m out $510, frustrating situation.
Private setting
by priv settings on 2019/02/15 15:45
It upsets me that Venmo has as their default setting not private. For example for people in my contacts I can see the reason they are paying someone and they’re not even aware. You can’t change your settings to private but it should’ve felt this way because of this I pretty much use Google Pay instead of Venmo. I have complained to the company and they claim they are a social media platform which is ridiculous.
Venmo app
by Momma pkol on 2019/02/15 15:01
My children hooked me up with this app. It has made my life easier.
Not secure. Don’t use
by Shane's Lemonade on 2019/02/15 14:42
Had fraudulent charges. Don’t use. Not secure!
Payment
by Nano1967$ on 2019/02/15 14:40
Really help me to do this transaction ...thanks
Confusing platform
by Runner19999 on 2019/02/15 14:25
This is the most frustrating app on my phone. They make it so hard to see all of ur past transactions. They also make hard to know if i are sending it to the right person. Allow the pics to be larger
What the heck??
by srslyannoyedw/venmo on 2019/02/15 13:29
Why can y’all not figure this out. I can’t pay anyone or instant transfer to anyone. And when I call y’all say you can’t fix it. What kind of business is this?
Venmo
by truedrew82 on 2019/02/15 13:25
Love this app! Saves so much time and energy, time is money!!
User friendly and convenient
by kim531 on 2019/02/15 13:06
Love the Venmo app. Intuitive and easy to use.
Fraud
by Sparkle Water on 2019/02/15 13:04
Too many fraudulent people on Venmo & Venmo should screen people accounts that get too many complaints
Convenient
by knr15 on 2019/02/15 13:03
I love that I can pay bills easily and send money to friends. It’s awesome !
Multiple charges to my account
by tbyrne1717 on 2019/02/15 12:37
My bank account was charged 4 times for a charge that the app said was declined
Best app ever
by Esther Cueto on 2019/02/15 12:01
Love it!
Waste of my time
by Pumperman18 on 2019/02/15 10:37
Nothing works. Nothing and can’t get any help Location saying I’m in some other state 16 hours away and deleted acct. made new one. Says I’m in still in same place and wonder why my cards won’t work. Bank won’t let it go through unless I call them and say that MT purchase is for me. Which is BS
AAA
by humanfigure on 2019/02/15 09:18
Fast, Efficient, and User Friendly 🤗
Venmooooo
by venmoo on 2019/02/15 08:22
I love using the Venmo app for my dog walking business
Unusable
by disapponted707 on 2019/02/15 07:46
Glitch won’t let me use app, ridiculous
Venmo is awesome!
by Petesmckgeets on 2019/02/15 07:44
Allows me to smoothly transfer my capital without any hassle or travel.
Worse company ever apple need to band their app
by Exzicroz Jp on 2019/02/15 06:31
Worse company ever apple need to band their app never ever using or recommending anybody to it my 1500 locked for no good reason
Great mobile, missing desktop app
by robbiemccarthy on 2019/02/15 06:13
Really missing web integration. Mobile app is fine, but the service used to be easier.
Davie Love
by Davie Love on 2019/02/15 04:30
Awesome
Horrible experience
by two thimbs down on 2019/02/15 04:05
Horrible customer service experience when they call you a liar and can’t answer your questions.
Quite helpful in sending money.
by Theweeze916 on 2019/02/15 03:57
Right now Venmo is the only app I use to send money to friends and kids. Very straightforward and easy to use and I’ve never had a problem!
Crap!
by Really ???? on 2019/02/15 03:49
Don’t waste your time. They are not secure. Have my card in someone’s profile and won’t remove it. Good fraud protection there.
My app
by Beehive 22 on 2019/02/15 03:32
Love this😊😊😊
A simple function made a big difference.
by Some guy mane on 2019/02/15 03:14
The very simple function of being able to cancel your own payment to somebody would have made this app very much a 5 star app but, they fail to make that available even though many users have asked about this and IS a very important ability to have.
Great
by Jimintheburgh on 2019/02/15 02:58
Such an easy way to receive or pay funds from family and friends.
Rating
by Saggingballer on 2019/02/15 02:08
Good app
Would b great if it worked
by Harlem Russ on 2019/02/15 02:04
Says they will send a code to your mobile number, but only has your email listed, and no code gets sent. And no way of adjusting email to a mobile number
App keeps disabling my bank account
by angryparent001 on 2019/02/15 02:03
I use this as a payment method of last resort with my millennial kids. For every single transaction I try to do, I have to go through the whole process of re-linking my bank account. This app is terrible.
Venmo Victory !!
by LLMdlC on 2019/02/15 01:56
Love the personal touch with notes, emojis and more !
Life made simple
by Such a beautiful voice on 2019/02/15 01:49
This app is great. It’s so easy to pay someone or send a reminder of money owed. Nice when you’re out with a group of people and one person pays the tab while the others just Venmo their share.
Steady taking money
by Miike.christian on 2019/02/15 01:40
If Venmo was a person they would owe alotta money.
Yes!
by hotredhead33 on 2019/02/15 01:30
I love this app. After not being happy with cash app, I was scared to try anything new. I finally decided after speaking to a friend to try This one and it’s fabulous so far!! Can’t wait till my card arrives. Thanks so much
Go to the cash app. It’s far easier.
by Tree pebble on 2019/02/15 00:28
Too many hoops to jump through. Use the Cash app
Everybody uses it where I live
by Fennecub on 2019/02/15 00:17
Convenient!
Terrible
by T🤬 on 2019/02/15 00:07
Keeps declining payments, can’t give me a reason, my bank says there are no issues.
Love this so much!
by Vetsie5 on 2019/02/14 23:49
It’s so quick,convenient, and completely awesome!!!
Excellent app & card
by bsingreenville on 2019/02/14 23:22
I just love love love this app! It’s so easy to use,very low instant bank transfer fee- keeps records of everything you buy- Super Simple!!!
Never download this app/ everyone is disappointed
by helena the real johnson on 2019/02/14 22:47
This app is a scam! You can send money without a bank account can’t receive money. I’ve had money on my account that I can’t use. Never download this app, you minds as well open a bank account! The customer service is trash always a 30+ min wait time, and when they answer, they put you on hold for 3+ mins at a time. Their system doesn’t provide them information to give to me as the customer so that makes me feel my money/information wasn’t safe either. The Venmo card can decline purchases for no reason, they give false information... the list goes on and on. I don’t know anyone that’s had a good experience with this app. If you don’t want your money sitting on this app for weeks then don’t download it! UPDATE: Day 12 and I still haven’t been able to use my Venmo card and I can’t transfer my funds to another account! Don’t download!
Payment forms ux
by Pikatso on 2019/02/14 22:32
I want a better way to edit my payment methods. It’s currently not intuitive.
Beware
by jdjd ejjxnx on 2019/02/14 22:02
Another way for criminals to lure people into sending them money
Do not use!!!
by Dancer16109 on 2019/02/14 21:58
Not user friendly. Horrible. Need to work on software can’t even transfer my funds without issues.
Venmo Review
by SelmaBautista on 2019/02/14 21:19
The app is easy to navigate through and very convenient.
The system of payment
by Stole Money From Me on 2019/02/14 20:45
I just tried to make a payment and I accidentally clicked on an old inactivated card. Since it got declined, I don’t know why but Venmo automatically took out the money from my VISA giving the person two payments. And now I lost double the money. I called and no one helped me. What if my child were to click on a random button. And then even though I gets declined, they take the money out from a DIFFERENT ACCOUNT. The system is not smart.
G
by Genawat on 2019/02/14 20:33
Great and quick
Great tool!!
by DixieJill on 2019/02/14 20:02
Instant cash!
Convenient!
by Norpad on 2019/02/14 19:29
Great app for a busy mom:)
🤑🤑🤑
by H.Hall5 on 2019/02/14 19:24
Venmo makes money transfers as easy as can be! 💯
Cash app/social media
by Darylejh97 on 2019/02/14 19:13
I love this app because it’s simple to use and so popular that your friends probably have it. You can pay and transfer with out fees! The social media aspect is nice too so you can see what your friends are up to.
Why isn’t there a passcode entry system
by nerdlauren on 2019/02/14 18:39
I love using Venmo. I’ve never had any problems with the app features. But why isn’t there a passcode, facial recognition, or fingerprint required to open the app? After all it IS a financial app and anyone could get in and start making transactions if they really wanted.
Awesome
by Gmo619 on 2019/02/14 18:15
Nothing but great things going on with Venmo
Robbery
by Melissad799 on 2019/02/14 17:28
DO NOT DOWNLOAD THIS APP. THEY ARE UNSECURE AND ALL MY MONEY WAS DRAINED FROM MY CHECKING ACCOUNT hit me 3x $1,480, $200, $420 THEY THEN LINKED UP TO MY PAYPAL AND HIT MY CHECKING ABOUT FOR ANOTHER $1,863. DO. NOT. USE. THIS. APP.
Great customer service from Taliece!
by Reality 11 on 2019/02/14 15:59
She was amazing! 5 Star
Used to be great, not so much anymore...
by kayleehlav on 2019/02/14 15:56
I used to use Venmo all the time with friends. It was the best, most efficient way to pay people back. Now, my debit card “doesn’t work” on there anymore. When I called Venmo to inquire about this, they said it’s because my card had insufficient funds. I definitely have money on my card. What’s even weirder is that they let me link my actual bank account that the debit card is attached to to my Venmo account and they will let me transfer money through the actual bank account, not the debit card. The problem with this is that it takes several days to process through my bank and to receive funds, so it is no longer quick and efficient, just a waste of time. I have heard several other people say they’ve had trouble linking their cards up now in the past few months too. Stupid. Get it together.
worst money app ever
by MKryee on 2019/02/14 15:56
this is the worst experience i have ever had with an app. it’s like they want to hold on to your money...
Amazing
by mullllyyyyy on 2019/02/14 15:47
Anazing
Limits
by Jhgreene on 2019/02/14 14:48
Works great unless you spend a lot... limits the amount you can send or spend in a week.... very frustrating...
Venmo
by Jfjfjfu on 2019/02/14 14:40
Great app
My funds are being held....
by chyna1011 on 2018/07/26 16:52
Someone sent me $2,000 via Venmo b/c she uses it all the time & likes the convenience. I downloaded the app and signed up. She transferred the funds & i thought everything was great. I attempted to transfer for the money to my checking account but couldn’t. I paid a friend $300 that worked fine. I then tried to transfer $800 using the standard feature of 1-3 business days. The funds never arrived in my checking account & I was notified my account was frozen. I’ve called & chatted with the support team to no avail. I was emailed a request to send a copy of my drivers license and I did. I asked the sender to look into this with me. She was asked to send in her drivers license and she did. She received an email that her account was cleared. I have not received the requested $800 transfer that’s sitting in limbo & I’m not able to transfer the remaining $900 from my Venmo account and no one is Abe to tell me anything! All I’m getting is the Bailey person (account specialist) was reviewing my account & would email me. It’s 6 days later & still nothing!!! I understand verifying a large amount but really...I’ve called, the sender called & a copy of our drivers license was sent it!!!! What is the issue?! I’ve never tried Venmo b/4 this & once my money is released i never will again!!!! I need help!
Convenient, but so many issues
by Gdbjbvb on 2019/01/19 15:34
This app makes it easy to transfer financial assets (e.g. money) quickly from one bank account to another. But this company has so many issues that it has yet to develop past, that to me personally make Cash App or even Apple Pay more useful. One major issue would be the lack of help available when the app fails to work. I recently had to get a new card because my old debit card wasn’t working properly anymore. So after attempting to add the new card back, Venmo quickly said I added to many cards and prevented all future transactions. Meanwhile I’ve only ever added my credit and debit card to this app, so I’m not sure what “too many cards” relates to. But as for help, their inconvenient hours don’t relate to the days you would expect individuals to use the app. What I mean is Saturday and Sunday are excluded from help service, but a typical bank works these hours because when money issues arise, you definitely want the quick service. LEARN VENMO. A second issue comes from this too, and it’s that transactions made won’t be processed over the weekend and that just makes life harder for the people who needed it to go through at an adequate enough time.
This app is terrible I do not recommend it at all
by bree223 on 2019/01/11 21:44
I downloaded the app because my family member referred it to me to send me money out of state and i tried to transfer it to my account and it made my wait 4 days which was fine because it was around the holidays so I expected it to be delayed but the 4 days passed and the money just sat there so I contacted someone through the chat and was informed my account was frozen which is already annoying that I wasn’t informed to begin with and was just waiting as well as the money not even being able to be refunded when I asked then I could not verbally talk to anyone on the phone to address the situation and ask them why my account was frozen I had to keep talking thru the chat which was very inconvenient it took about 4 more days of me sending them my i.d. As well as bank statements just for them to tell me my account was deactivated and I was no longer able to use it and bc I was in violation of who knows what because I constantly asked why ?? And they never answered me ...I gave them all my information which proved my identity this was my first time using it as well as sending them statements showing all my transactions which I’m absolutely sure there was nothing wrong with that either I have had that card for years with no problem so this whole process was a nightmare and still was never able to use this app my advise use a different app DO NOT USE VENMO
Venmo = Easy and Reliable!
by RoverSitter on 2018/07/19 21:30
I wish PayPal and Venmo were actual real banks because I certainly feel like the financial portion of my life is not complicated at all when using both of their platforms (app & website). I’ve never had an issue even when there was a small bump in the road like when my instant transfers weren’t showing up for example. They took care of it immediately. Any time I’ve ever had to call customer support I am always treated and helped kindly, respectfully, friendly, and patiently. I really couldn’t ask for a better way to manage my funds. I mainly use Venmo and PayPal for both personal and business. My only gripe would be I wish they were a real bank with a brick and mortar! Even better would be to replace institutions such as ::ahem:: it rhymes with Tells Cargo and other banks that seemingly only charge fee after fee even if it’s charging a fee that was their error on top of charging another fee. My real bank experience lately has been an utter nightmare and I am truly grateful to have the option to use Venmo and PayPal whenever possible! Please become a real bank soon! Whatever it takes! I’m sure you would have a line of customers waiting including myself!
Just out for money
by josie843 on 2018/04/19 20:57
Boy, would I give Venmo zero stars if I could. Let me start by saying, Is Venmo convenient? Yes But are they only out for themselves, YES. and are there plenty of other apps that can do the same thing?, YES. I recently sent a friend money on Venmo. Unfortunately, I sent this money to the wrong person. I have no way of contacting this person or getting in touch with them to send back the money. I thought the process would be quite easy to receive my money back once I reached out to Venmo, but boy was I wrong. I tried contacting Venmo through chat multiple times and each time they told me they wouldn’t be able to help me. I was certainly not going to give up that money just because they “couldn’t do anything for me”. I reached out to my bank and they were able to get me my money back after a couple of days. I was very happy until I received a message from Venmo stating that my bank was not authorizing the payment and that Venmo was going to “have my back” and loan me the money, this had essentially put me in debt with Venmo. Now, any money that I receive will go straight to them. This is absurd! I reached out to Venmo once again to explain to them the situation and they again told me that they could not do anything for me. Venmo is only out to make money off of their users. They will absolutely not have any sympathy or help you if there is any kind of mix up. STAY AWAY!
Forgot my bank account on purpose...?
by captian stew on 2019/01/17 03:42
I really like this app. It makes transferring money from your friends or family easy and free if you have the three days to wait. I liked the option that was only $.25 to directly put it on your debit card but now it’s a certain percentage of the transaction which can get pretty costly. Also I tried to send money recently and they “forgot” my bank account. So when I went to re-sign up of course they gave me two options. The first one was the fastest and I could’ve been approved that day but I would have to give them access to my bank account which said they can see exactly how much money I have in there whenever they want to make sure it “covers” the transaction! I didn’t like that idea so I chose option two which took three days but I just had to type in my account and routing number so they just take money out. I didn't want them to have access into my account to see how much $ I had. I just think that’s non of there business. Fortunately I could wait for three days to send the money but I’m sure a lot of people who sign up that day to send money quickly, don’t read the full contract and realize what they’re giving them permission to do. Read what you sign people !
Do NOT USE‼️
by Kingchayla 👑 on 2018/12/31 15:20
At first Venmo was a cool app to send money to friends and family but recently I received $1120 from a friend transferred $620 & $500 to my bank account. The $620 came but the $500 never did the next day my account is frozen and I got an email asking for my id to be sent in for verification I sent in my id thinking that should clear everything up. I was WRONG!! Perry the representative was no help at all and was very rude he kept saying sorry for the inconvenience and my account was permanently deactivated and that an investigation was started. For one there was nothing fraudulent about the payments sent to me and they never contacted my friend who sent me the money to even start an investigation. I asked for his supervisor to contact me and Edward said the same thing and asked me not to contact them anymore. $500 was left in my Venmo account now it’s $380 my account is frozen I can’t transfer or anything so I chat with a specialist give her the run down on what’s going on and ask why $120 was taken away from my $500 balance she told me to contact the original sender but they never contacted the original sender to freeze my account in the first place so now my money is stuck and the representative I was chatting with left the chat after I told her someone from Venmo took $120 from me. Please stay away from this app it’s worthless and so are the representatives‼️
Much easier to use than writing a paper check.
by sushichick66 on 2017/12/30 03:42
Very easy to use money transferred instantly. Much easier than writing a traditional check. I believe Venmo is also PayPal. I took away one star due to privacy. When you sign up it automatically uploads all of your contacts in your phone without warning. It also connects to social media like Facebook. Once you've registered you can change these privacy settings, so be aware to go to settings immediately if you don't want all of your contacts who use Venmo to see your transactions. Also for each transaction you can select if you'd like your friends, the public to see Who you've paid, minus the amount. You can also set each transaction to private. Personally, I don't understand why it's anyone else's business who you pay for what kind of service. It's a Bizzarre concept to me, but then I don't live my life through social media. I am only using Venmo as a form of payment, like cleaning services. Still, it's easy to use and convenient. Just make sure to check Settings before you start transactions unless you want all of your friends, Family and coworkers to know what you're up to.
Really handy - a few issues
by handsomejex on 2018/09/03 13:21
I use this app a ton and im a huge fan. One thing that enraged me though is that they’ll sometimes keep your money hostage when you try to pay someone , adding in layers of verification requirements while possibly collecting interest on the sums held up- they don't notify the sender that the money they sent was unclaimed allowing the sender to choose an alternative payment channel - I learned from a young homeless woman who had a Venmo account who i sent money to for train fare, that they would not allow her to accept what I sent. I consider this to be abusive of their fiduciary role. I want them to fix this and make it easier for people in her situation to access funds to be able to improve their situation or make it clear to the person who sends money that the money never reaches the intended recipient. I would give them fewer stars for this issue, but i find for regular use with established contacts it works well. I wish i had the option to preschedule payments or set regular payments. I also wish that my venmo balance would apply to my payment when the amount exceeds the balance- instead of sitting there!
They Share Private Info.
by Mmkayerin on 2019/01/29 01:39
So I got a new phone and as such, ended up locked out of my Venmo account. I reached out with my email address on file, confirmed my private bank information, and after two weeks I cannot get any response to be let in to my account. They’re saying they need an image of my ID without any information covered as if the verification I provided already isn’t enough, but I am a victim of domestic violence and as such, requested written confirmation that an image of my ID would not ever be shared with anyone else before I provide it. THEY REFUSE TO GIVE IT TO ME. They will NOT put in writing that if my ex, who I named specifically, reached out for info about my account, they would not provide it - why won’t they agree not to give my personal information out to anyone else? This is SO scary, SO troubling, and enough for me to take my business elsewhere which is such a shame as I was considering migrating over to them entirely. I have followed up with them again in hopes to regain access to my account and once I do, will be pulling all my information and money out of it and requesting to be wiped from their database. I would never recommend Venmo to anyone and I will be taking this information anywhere I can so others are aware of how dangerous it is to trust Venmo with their private information.
Disappointed and frustrated
by Nickchap85 on 2018/12/22 19:02
Had a friend want to send me money but they only use Venmo so I decided to download and set it up everything went great setting it up including the bank account until it came time to add my debit card for payments and instant transfers. It wouldn’t allow me to add my bank debit card or my credit card. I called my bank and they said they work with Venmo and my card should be working no problem. So I tried to contact Venmo today and they are closed to phone calls so I couldn’t talk to a person I could only email and or chat (txt) with them and they told me it was flagged and could not be added and that they couldn’t tell me why and said they weren’t provided that information and it was done by there automated system and there was no explanation they could give me and there was nothing they could do about it. I asked who would be able to give me that information and then they said there is no information available.. now I have to wait and transfer to my bank account in hopes they don’t try to flag that and hold my money. It’s not $20 bucks I’m trying to get out of my Venmo account either. If Venmo will correct my issues or even atleast give me an explanation I’d be happy to update my review but as of now I unfortunately have left this type of review.
Instant transfer fails!
by Jenniferlori on 2018/08/05 16:38
When I first downloaded and added the app I didn't have any problems. So I had my family download the app too. Then all of a sudden my instant transfer option was not working. The only option that would work is the standard 3 business day option. I called my bank and they said it wasn't them because Venmo didn't even attempt the transfer. When I contacted Venmo they had no idea why it was happening, they actually said that! Then they said that it does happen at random and I was the lucky one! Then they told me the only way I could transfer to my bank was by using the standard 3 day option. This is ridiculous! I only downloaded this app because of the instant transfer option. My KIDS were out of town and I needed to get funds to them immediately. Once again Venmo FAILED and couldn't make the transfer...only showing "Sorry your transfer did not go through". I tried to test it out and by sending someone else funds and it was all a hit or miss! One said he could transfer then of course could NOT. Either way my kids did not get their funds when they needed it!!! I had to drive 2 hours right after I had a baby to get it there because Venmo FAILED me again! Only use Venmo if you're not in any rush to see your money in your bank.
It’s my money and I want it NOW!!
by I approve this app on 2019/02/10 03:48
Really!? 2-3 business Days just to transfer your money from your Venmo account to your bank or debit card? That blows. I suggest everyone try the Zelle app as soon as someone sends me money through Zelle I get a text from both Zelle that someone transferred me money and I also get a notification from my bank telling me they processed a check for the amount I just reviewed on Zelle. So I don’t even have to go into the Zelle app and say transfer to my bank, IT DOES IT FOR ME! So nice and convenient. I have nothing to do with the Zelle app I am just impatient and want my money that someone sends me right away and to have it accessible and ready to spend using my own debit card from my own bank instead of having to get a Venmo card just one more card to carry around in my wallet. I don’t use Venmo to make purchases or pay friends back for pizza or anything I use it to just collect money for my businesses and the services we provide. So again it’s my money and I want it now, I don’t want to have to wait 2-3 days for it to get into my own personal bank account or be charged a fee to do it right away like other apps do like the CashApp. That’s just absurd take a percentage of my money Bc I want it now!!! Again Zelle is where it’s at, it’s the beezkneez!
Venmo is the worst!
by KiaraChange on 2018/11/10 02:37
In the beginning, Venmo worked really well for me. I was only using the app to receive payments from families that I babysit for. Super convenient. Over time, my boyfriend and I decided that we would use Venmo to save money for our trip to Orlando. On the day before the trip, my boyfriend transferred the money that we saved to my account so that I could deposit it. I tried to use the “Instant Transfer” option, but it wouldn’t allow me to so I called customer service. I spoke to a young woman who told me that there was some “suspicious activity” going on with my account. It was so frustrating because we weren’t able to get our money for another couple days. A few days after that incident, I received an email stating that my account was frozen and that I would need to send a photo of my I.D to them in order to get things straightened out. After sending the email, a lady named Vera R. (an account specialist with Venmo) responded to my email saying that my account is permanently deactivated! I was so confused and upset. Please do not waste your time with this app. It seems great and convenient in the beginning, but turns bad very quickly. Zelle is a great (and much safer) option for sending money to family and friends! :)
Was good-they Dont support joint accounts
by uihhkmbs on 2019/02/07 02:13
They were great. Until I was had to change my bank to my husbands because we’re married. I tried to add my bank account but it wouldn’t let me. I contacted Venmo they that since my husband already was connected to our checking I couldn’t. They only allow one Venmo per checking account. They said I would have to add my debit or credit card which they will take 1% for debit charges and 3% for credit. I use Venmo more than my husband so we decided I would link my Venmo to the checking account and he would link his account to our debit card. He deleted the checking account but it still wouldn’t let me link to checking. Contacted Venmo again and they said that even though he deleted the bank, he still is linked to the account until he calls them himself to “release” his account.. suspect. My husband is a marine so he isn’t home often. He was out in the field at the time so I had to wait til he was home. But when he gets off work, they’re customer service is closed. This has been so ridiculous. Does everyone else know that their bank account stays linked even after they delete it.. doesn’t seem very cool.
Basically perfect
by alletoile on 2018/07/07 08:11
I LOVE Venmo, my only complaint is that it can be annoying toggling between two different banks (one checking account with my bank where all my deposits go, the other is an online savings account where I put money aside to pay off loans and other bills). So if I’m using one account for every day payments, it’s a pain to switch to the other account to take money from there. But honestly it’s not that big of a deal overall, especially when this app makes it so quick and easy (and secure) to pay people. I hate owing money, so being able to almost instantly pay someone back is amazing. And I REALLY hate fronting the money for something, and there’s always the friend who is short right now but will get you back later...and you know you’ll never see that money again. Not anymore, it’s insanely simple to pay someone (and to send payment requests to anyone who “forgets” to pay you back right away). As Rihanna widely commanded, pay me what you owe me.
Verify your account? More like verify someone else’s and lose your money!
by Kdogmikey98 on 2019/01/11 07:24
My boyfriend and I have been using Venmo for some time to pay each other for rent or other expenses we decide to split the cost of. Well, I recently sent my boyfriend $250 for this months rent, he transfers the money to his account (which happened successfully in the past) and never received his money. After a week he reaches out to them, and they claim they never verified his account. Now if they didn’t verify his account, where’d the money go? Well, it turns out they deposited the money into another persons account through the same banking agency with a similar last 4 digits of their account # (only found out after investigating with the bank since the online representatives continuously kept leaving our chat when trying to get to the bottom of this). Venmo claims they cannot do anything about getting the money back, even though they didn’t verify the account, and yet transferred the money successfully in the past AND are the ones that processed the payment to the strangers account even though it’s not the one that appears in my boyfriends Venmo account. Absolutely ridiculous, do NOT ever use Venmo!
DO NOT USE VENMO
by Melissa_222222222222 on 2018/06/05 05:30
Venmo has no security or regard for people’s money or safety. They advertise it as an app to transfer money but they do not let it commonly known to people that it should not be used to pay people for goods/services unless you are a lawyer and read through 25 pages of legal documents. If you get paid through Venmo, then Venmo can reverse the transaction without your approval and not provide any protection. There is no way to file a claim against Venmo and they will reverse your transaction after you think it’s already in your account. They don’t care at all about their users. I know a lot of people who use Venmo to pay people without knowing that it technically violates their terms of use because most people do not read through 25 pages of user terms and since it is owned by PayPal it is very confusing to normal users since you can use PayPal to pay people. Very deceiving and unethical business practices. I recommend people stop using Venmo and letting their friends know that their money is not secure. Venmo does not verify accounts or payments at all, so you cannot trust that you will get your money. I emailed customer service and the CEO but they don’t care and don’t even respond.
Venmo Is Great for Musicians!!!
by TheHeartOfDavid on 2018/07/28 04:27
As a musician and a band director, I'm always on the go, which means that sometimes I forget to bring my checkbook to a gig. Musicians should never be paid late. Their paid to perform, not paid to wait on checks. This app allows you to quickly and seamlessly transfer money back and forth between clients, friends, and family members. I was reluctant at first, preferring to never enter my bank information online. I've been with them for two years now. I've transferred payment many times, and have done so without a single breach in security. Here's the kicker: It's all been free! I wholeheartedly endorse this application, and it has become my primary tool for sending and receiving payment! Keep up the great work, Venmo! Thank you for your updates, thank you for your quick service, and, most of all, thank you for the peace of mind that comes with knowing every payment is fast, secure, and confidential!
What supposed to be an instant transfer...wasn’t!
by SweetJetzy on 2019/02/12 22:59
If there were ZERO starts I would give them that. My boyfriend transferred me $ through Vebmo by my request and I’m still regretting it. No such thing as instant transfer. He transferred it last night, it’s almost 3pm now and the system doesn’t allow me to transfer the $ to my bank account. I thought this was going to be faster than doing it through my bank account. I called Vebmo and their logic is that ‘the account has red flags and they couldn’t pin point why it has red flags. Their suggestion was to use my bank account which takes 1-3 days or get frozen longer if they find red flags.’ Idk what they mean with red flags! They never explained ! And they don’t know what else to say when you ask more questions and they cut you off and say,’is it something else I can help you with?’ Dang, they didn’t help me at all!! I think they want me to take my $ lil by lil so they can charge me more. They charged my boyfriend $90 for sending me money. They’re taking $10 from me for transferring it to my debit card and still can’t get my money? Unbelievable!! I should of have used Zelle!! Last time I use this app. HORRIBLE experience!!
Get Help?
by Idontwantanickname42 on 2019/01/10 18:38
Venmo, all of a sudden, became like cable companies. When an issue arises, you sit with a bunch of well trained apologists that refuse to do anything but shift blame. Venmo skipped using my preferred payment method and used my company credit card, which was not marked as “preferred” in any way. The money was in the original account but somehow they couldn’t get it. Instead, they opted to use an inappropriate credit card without first requesting or mentioning it. Then they strong armed me because actually attacking the abuse of this problem would be a far worse abuse than I’ve encountered this morning. Then their customer service reps, after not servicing their customer, acted as if they were taking the high road by not helping. Needless to say, they’ve lost one customer, but nothing will actually happen until everyone is a bit more discerning with these huge corporations. I encourage everyone else to find another way to send money, possibly with a boutique version of Venmo, so they get the message that this version of “customer service” is an embarrassment to society and a huge embarrassment to the people employed in this work, and the distortion it must create of their perspectives.
Venmo/paypal steals from customers
by wochenschau on 2018/10/24 21:26
As with any paypal-owned company, I kept zero to minmal balance in their hands. They froze my account a couple of times, demanding various sensitive personal identity or financial documents, to be delivered to them via plaintext (read; insecure) email. I refused and uploaded via https to their support site instead. That prevented them from seizing my funds until one day a friend sent over a three-figure amount for a plane ticket. Shortly thereafter, they froze my and my father’s accounts permanently, when 2 out of 10 small payments failed due to the VISA debit card refusing authorization. The “account specialist” “gustave” is a particularly nasty piece of work, always closing my tickets as “resolved” after demanding a large number of ID and financial documents which obviously takes time to assemble but I eventually all provided. In the end, Venmo has permanently shut down my account without returning the three-figure balance I have. An internet search turns up thousands of similar horror stories, with people losing even more than what Venmo has stolen from me. Avoid it at all cost. Paypal/venmo personnel should be individually snd jointly prosecuted for their criminal enterprises.
Safe and Convenient, but one thing...
by MzKindra on 2018/06/08 15:18
Venmo is just exactly what I need. I don’t carry cash, and the small business owners and services I support only take cash or sometimes don’t have card readers. I recently had a bad experience with a different cash application where $350 dollars was taken and I had to wait a few weeks for it to be refunded. Afterwards, my bank recommended that I discontinue use of that particular app. Venmo is easy to download, user friendly, and most importantly, has proven safe thus far. My only “complaint” is that there is no need for users to see each other’s activity. I wish there was a feature to turn off the ability to see everyone’s activity. Currently, I can prevent others from seeing my activity, but it is a bit annoying seeing and unnecessary for me to know the spending habits of others. Please consider revamping the application with this in mind. Otherwise, great job and keep up the good work. You are appreciated!
STAY AWAY!
by Morgan Hinton on 2018/07/04 10:09
Recently had the WORST experience ever, customer service department and compliance department and all those in between do NOT communicate internally and causes misinformation to the customer. After trying to send money to a friend for a girls trip to Cuba Venmo held my money up in their compliance department, I followed their processes to provide details but requested that after jumping through all those hoops that they just cancel the transaction once it met compliance requirements. They made me submit itinerary and other personal information to get the transaction out of the compliance department so it could be reversed. Jumped through all of these hoops and they just processed it anyway, against what we had disused (by that time I had just opted to use PayPal instead since it’s easier). Long story short Venmo didn’t cancel the transaction once released from compliance as they said they would. Totally screwed up my finances with the duplicate transaction, and customer service was of NO HELP. My advice - STAY AWAY. Cash app, Paypal, Zelle, etc serve the same function without 1/2 the trouble and WAY better customer service. If I could give ZERO stars I would.
Disappointed
by Blueg316 on 2019/01/18 16:57
I recently got a new phone and had changed my number. When you do this you have to verify you are you it’s almost every app. Well I was able to get into all my apps just fine. Except for Venmo. Unlike most apps, they do not use email to verify you. Only the phone number, which I do not have anymore and your card number, which was replaced a few months ago. So I email the customer service asking for my account back. After almost 5 emails of them telling me that it wasn’t possible to use email... I gave up and fortunately was able to use my laptop that still had me logged in. WELL, apparently they are moving away from being able to use desktops so I was unable to send money to someone. Back to customer service I go because j relied on Venmo. Well during this time I was moving to st. Maarten and was finally settled and now they are telling me that I am unable to use the app now bc I am in another country. MEANWHILE my boyfriend who is with me is able to use his Venmo. I’m over all of this. With there being so many other apps out there I will be just fine.. but eventually, will venmo? Hmmmmmm.
Poor Customer Service
by rafr321 on 2018/12/24 19:13
I got Venmo due to the large amount of friends and family that had and used the app. It’s great for small transactions and emergency situations, but if anything comes up with your account, don’t even bother reaching out to their customer support. Three months later and they still haven’t resolved their card activation issues, giving me the same vague “our engineers are looking into it” answer, AFTER making me go through the exact same ridiculous process of explaining my issue, sending a screenshot of the error message, being told how to activate the card (even though I obviously already knew how to activate it, thus the error message screenshot), and uninstalling and reinstalling the app. In total, the conversation took 25 minutes just to be told they can’t do anything about it. Fortunately, I haven’t had any bad experiences transferring funds, but after reading many horror stories from other users, I wouldn’t suggest using it for three figures or more, unless you’re willing to risk never seeing the money again. It seems that customer support is poor on all ends of the spectrum.
Worst App Ever!! Use CashApp instead!!
by MVPFreeAgent on 2018/08/29 15:26
I downloaded Venmo a few months back and tried using for the first time today. I have an urgent financial matter and a friend of mine loaned me some money to help. This was not a ridiculous amount, only $300. Nonetheless, I received the money into my Venmo account and when I went to instant transfer, they kept refusing and forcing me to use the standard withdrawal method. I checked to make sure that my card and account for “eligible” as they stated from their FAQs, and they were, yet the transaction would not go through. Finally, I called and they can only tell me something could’ve “gone wrong” or come back “suspicious” from the many checks they perform and they would not be able to override the system to force my money through. What’s really upsetting is that they promote a feature that is basically useless. I came to discover that this happens quite often as well. I will never use this app again and can’t wait to delete it from my phone the minute my money is in my account. Also, I will be sure to tell everyone I know to never use Venmo, ever! CashApp is much better!
Venmo won’t let me pay for anything
by Angsikeh on 2018/07/09 02:56
I was disputing a charge with my bank after having been mugged & having a checkbook stolen. My bank unfortunately disputed a random Venmo payment instead by mistake. After taking the money back from Venmo, my account was frozen, “temporarily,” and I followed all directions to unfreeze my account. Venmo has only let me make one payment since then, and now automatically declines every single payment I try to make. This even includes when I have a positive Venmo balance that can cover the payment trying to be made. Customer service personnel have all been polite and empathetic, but have been unable to do anything. “Due to security,” they can’t even see why the payments are being flagged, and have told me to use other options to pay for things. This has been going on for over a month, and I’ve talked to multiple customer service reps, who all open tickets that never get resolved. I’m very tired of it. Venmo was a useful app while it was working, but I’m being punished for a mistake my bank made after an unfortunate event happened to me. It’s ridiculous.
Absolutely ridiculous!
by Kingston Remix is AMAZING! on 2018/12/09 05:24
My friend transferred $400 to my account I go to do an instant transfer to my personal checking account and it will not go through. And oh how convenient no customer service support to call because apparently they work bankers hours. How in the world are you going to be a 24/7 cash application and not have any sort of online tech support or offer any live tech-support?? This is literally an emergency situation where I needed to borrow the funds which I did.....I now have my funds sitting in this stupid account which I am unable to touch or have access to and will have no way to contact their customer service until Monday morning it is currently Friday 7:30 PM. I am beyond furious. I knew I should’ve gone with my gut and used the other three different cash apps I have on my phone which worked beautifully and have never had an issue with. I only last minute decided to use this one for the first time tonight never thinking for a second that I would not be able to access my funds. USER BEWARE PLEASE don’t use this stupid application....no tech-support after 4 PM M-F.
WORST MONEY SENDING APP!!!!
by dregoldi on 2018/12/26 18:42
i never write reviews but this is important to me because venmo is playing with my money. My friend sent me money that was owed to me. It did not let me instant transfer so i standard transferred it. It was supposed to get there in 3-5 business days. The day it was supposed to come passed, so i called venmo. They said the issue was with my bank so i called chase. Chase told me there was no way for them to locate the funds because it was on venmo’s end and the bank can’t account for anything that has not been received. I called venmo back and gave them this information, they send me a tracking number for the transaction to give to my bank. I called my bank AGAIN and was told they don’t track things down. I call venmo AGAIN and they say there’s nothing they can do either????? They said they need a letter from my bank but my bank keeps telling me they have no connection to this. I continue to email venmo about my money which is now late by 2 weeks AND THEY STOPPED RESPONDING. I SIMPLY NEED MY MONEY. I DO NOT UNDERSTAND HOW VENMO CANT DO ANYTHING ABOUT IT IF THE TRANSFER IS ON THEIR END. DO NOT USE VENMO. USE PAYPAL OR CASHAPP OR WHATEVER BUT NOT THIS.
Card DOESNT work and VENMO CANNOT HELP
by MysticWonder22 on 2019/02/08 15:55
So... my boyfriend sent me money on Venmo and My bank wasn’t supported on here. So I applied for and received the Venmo card. After I put the Venmo card information in and saved everything I went about my business for the rest of the day. The following day I tried going to the store and my Venmo card (which has a balance of $40) was declined for no given reason. I then tried going the the suggested money pass ATMs that they list. I was UNABLE to withdraw any money. This morning I call Venmo and speak to customer service. They tell me that there’s an error on their end and that they CANNOT over ride it. They can’t guarantee when or if I’ll be able to get my money off while using the Venmo card. The lady said just link your bank. I told her my bank is not supported in the app, and all she said was “sorry for the inconvenience, do you have any other questions?” Yes... will I be getting MY MONEY??? Never again will I use this app its all a scam to get and KEEP your money. So sad I really thought this app would be different from the rest but they’re not.
Venmo Original
by Waiting, forever on 2018/10/07 03:30
I was a Venmo original user, telling all my friends this is the future of payments. I started saying “hey guys Venmo me, oh you don’t have Venmo? What’s wrong with you? Don’t you know about Venmo? We don’t need cash to split bills anymore.” We’ll, this was also in a period when Venmo said they would pay users if they invited their friends and they signed up. Until this day, I still get users that sign up, because of me, but Venmo does not pay me like they said they would. While I love their application, I don’t appreciate that they didn’t pay me for getting many of my friends, contacts, and business colleagues on Venmo. Maybe thousands of users but Venmo only paid me for the first few users. Venmo is great, but they owe me. I was inline with the thinking that there must be a better way to pay people, and I found Venmo, which was a simpler way to pay people than PayPal, which many people did not trust at the time. I convinced people that it would be safe and efficient. Venmo owes me for all the people I invited, as they said I would be reimbursed. Great app overall, just pay me. :)
Terrible with money
by Randale Bun B Lewis on 2018/03/24 15:35
One my my friends sent me a large amount of money on Venmo, roughy $650, to transfer into my account because Venmo would not let her add her new banking information. I put in my banking information and verified my bank and transferred the money into my account. 2 days later they emailed my saying my Venmo account had been frozen and to send a photo of my drivers license to un freeze my account. Now a week later I reached out to them about the money’s whereabouts as it never reached my account. They proceeded to tell me my account had been permanently deleted for violations to the terms and agreement which they did not specify what exactly had been violated and said that they could not credit the money back to me so they money is gone and they act like they don’t know where it is. Mind you they sent a couple cents to my account and withdrew it to verify my bank so where could the money have gone? Do no download this app or use it anyway that deals with you personal money or the same thing will happen to you and you’ll never see your money again
Venmo is The only payment app I use!
by pinkjock55 on 2018/02/01 21:06
I absolutely love this app! I dog walk and people of course don’t always have cash. This app has been a life saver! My check through one line of work takes about a week and a half to get the payment to my account. However Venmo usually takes a day!! At most a couple days. So when I don’t have enough money in my account and a client pays me through Venmo instead of through any other way I get it right away and don’t have to worry about how I’m gonna pay my bills! It’s quick and convenient. I use it everyday and I love it! It even sends me emails letting me know the transaction has been processed and everything. I don’t even use PayPal because I have had so many issues with them. Venmo is safe, quick, and easy. I wouldn’t have it any other way. Great for someone with their own start up business!
Horrible Experience -Devasted
by Hazel2016! on 2018/09/15 01:05
I have used Venmo to receive payments from family and friends. I’ve never used it for any other purpose. Today I received a payment from a client. I didn’t know what else to do but initiate the transfer to my bank. Low and behold Venmo suspends my account for violating the Terms and Conditions of their Agreement but don’t tell me what I violated. I am supposed to wait 3 to 4 days for them to get back to me to tell me what they are going to do with my account and money. Everything I read says they will take your money and run with it or hold it for 180 days, or reverse you and charge you for the payment you never got! I have a mortgage to pay, 3 kids to feed and I’m SOL. I’ve called and emailed and I am met with reps on auto-pilot. There is no human touch or compassion with company. To boot, it’s my boys 6th Birthday. We were supposed to go out to eat but now I can’t afford to celebrate his day with him be because I am broke. Utterly disappointe. I worked a month, waited to be able to get paid, only to have Corporate giants take my money... devastating on so many levels.
Be careful of your privacy
by I'm so major! on 2017/11/10 15:50
I like the service but really dislike the voyeurism into strangers’ business. I don’t trust the world isn’t reading my biz and that of everyone I send money too. I set it up that only me and the person I’m sending $ to can see the transaction. However, every time I open my Venmo app they show me, unasked for, what people in my contacts are paying and who they are paying (people definitely NOT in my contacts). It’s really none of my business, I’m note at all interested and I am not remotely comfortable with getting this run down of my neighbors’ and mostly distant contacts’ financial business every time I open the app, particularly who my contacts are paying since those people never agreed for me to know their personal business. Remember, most contacts the app accessed are strangers - your service providers or a random neighbor or business colleague, etc
May As Well Burn $!
by Sagenyc1 on 2019/02/10 14:44
First time ever writing a review. A lot of times it works, but I had $350 deducted for a fraudulent charge to a cancer center!?! I called Venmo to discuss, we'll see when it is that I see that $ again... Worst part is its cost me now nearly $1000 in overdraft fees because Venmo won't stop reloading my card in $10 increments several times a day from a checking account with no balance nor overdraft approval BUT bank charges $35 each time Venmo tries ( usually at least 3 times a day even when there's a descent size balance in Venmo account). Now I have to shut bank account down and get a new account to make it stop and bank won't credit any of charges. Venmo is good in theory but security liability is your own. Meanwhile, if you change your pin on card just wait 24 hrs before using it, jump through hoops for their "security" measures. It's pretty ironic they protect company so well from loss of while customers money essentially disappears for various reasons and inaccessible at other times.
Not a reliable App
by Jeneyjkof on 2019/01/28 00:36
I tried to send my friend some money but Venmo wouldn’t let me. Even though I had added all my bank info before, it said it lost connection with my bank and asked me to remove my bank info and add it again. When I did that, as my friend who was in a hurry was waiting for her money, Venmo said I needed to add the info about my account number and routing number. I did that too and it said it will put two transactions in my account which I have to verify before I can send any money to anyone but it’ll take 2 days for me to see those transactions. This is ridiculous. If I wanted to wait two days why the heck would I use Venmo?!! I was embarrassed in front of my friend and I’m really upset with Venmo. I used my debit card to pay my friend just so I can save myself from anymore embarrassment. It’s funny Venmo lost connection with my bank for the free service (using my bank account) but it was able to use my debit card from the same bank (the service Venmo charges for). I should have never trusted Venmo because it is not a reliable app.
Worthless..Can’t Transfer money to my bank!!!
by shinensommer on 2018/11/13 16:29
You do not want this app. I have a good amount of money on Venmo and I don’t even have access too it. I can’t even transfer it to my bank account. Venmo keeps denying my requests so there’s no way to even get or use my money 😡 And very few online stores except Venmo as a form of payment so what’s the use of even having Venmo in the first place. I had a lady suggested Venmo cause there were no fees but they get you cause there is fees to transfer the money to your bank card but I can’t even transfer my money at all, I have tried for 2 days now & it still keeps denying my transfer request. Going back to regular old PayPal at least with them I never had one issue and always instant access to my money. Venmo Is Completely Worthless!!! I would give zero stars if I could.
False Charges & Customer Service Issues
by PCP1120 on 2018/10/16 08:34
I downloaded Venmo since many people on my college campus were using it. I linked my debit card to the app, but I never ended up actually sending or receiving payment to/from anyone. However, one day I went on to the app and there was a false charge for $25 that I had allegedly sent someone. The charge didn’t say who it was sent to, and when I emailed Venmo, they said that they weren’t able to tell me any information about who it was “sent” to, nor could they do anything about the false charge. Basically, I was told that Venmo couldn’t do anything to help me and I’d have to speak to my bank about it. My bank was equally as confused about the situation and it was a really complicated issue that shouldn’t have happened in the first place. It really felt like I was left to fend for myself and that Venmo really wasn’t taking the situation seriously. Even though the customer service rep that I spoke to was very polite, they were very little help with a situation that was seemingly brought on by the app itself.
Easy way to pay back friends or bay any bill.
by Debs109 on 2018/05/06 05:47
I was sending plenty of cash in the mail n all different wYs of getting paid. Then one last time I sent cash gifts to my son in Florida n once again 2 if the 4 letters weren’t received! Finally I was thinking Paypal or my credit cards have similar ones to pay people or send cash! I like be Venmo. If I receive money ey I can put it rite in the bank. If I want to send in seconds it’s received! My boss was as thrilled as I. She used to have to stop by an atm or go to the bank. Now whenever I get paid every Thursday she clicks n bang it sounds like a cash register n I see the payment cL close to bank n in a day it registers In my bank account!!!! TY Venmo. You make many aspects of my life so easy!!! Oh n if u want privacy u set ur phone ahead before u put Venmo in n u r private!!!! So learn ur phone a bit more
I would give this a 0 but it isn’t an option
by cbridgesk on 2018/09/20 20:02
Tried to pay the recipient $1500. This was a semi-urgent request from a family member and she wanted to transfer to her bank via debit card. She received an error message that “ something went wrong and the transfer could not be completed. I asked to cancel, of course that was impossible also. A customer service agent told me thru email, that the recipient could just send the money back to me, which is what she did. I tried to transfer thru my debit card, got exactly the same error message, since my issue wasn’t urgent, I executed the transfer thru my bank account. In the meantime the customer service agent, sent me an email, telling me that she could not divulge another customers details, and if she had any trouble transferring thru the Venmo card that the recipient should contact customer service. I had asked a question about the debit card error message, not details about her account, and , I wasn’t aware that the Venmo card existed yet. In short don’t waste your time or money with this app.
User Privacy
by edshamim on 2018/06/29 03:49
It’s convenient for quick transactions between two people, but the major issue I have is the social aspect of the app. I don’t quite understand how being able to add phone contacts, Facebook friends, etc, has any place in a mobile payment software. Being able to view other user’s transactions and exchanges is a bizarre and frankly uncomfortable position to be in. My issue isn’t really about the privacy, I mean it is, but it also just seems extraordinarily unnecessary, and cluttered, for an app such as this. There really isn’t anything even a little bit useful about being able to see what people you know or may know, are spending money on or who’s-paying-who. I don’t consider myself a private person by any means necessary, but that doesn’t mean I want any person using Venmo having the option of looking at my payment records. It seems wildly out of place and very odd that this is what you chose to include in this service. If I wanted to use social media, (e.g., Facebook or Instagram) I would be using social media.
SCAM ARTIST
by BRIESULLI on 2018/11/17 03:50
I just want to say that I never write reviews but I felt inclined to write a review to warn others about the sketchy situation I am still going through. My friend sent me his portion for our trip to China which we booked through a travel agency for the amount of $2,000. I then transferred the money to my bank account. The day after I initiated the transfer I received an email stating that my account was frozen and that they need proof of my Id which I immediately provided. Then they asked for proof of my bank account, and I sent it over. Then they asked for proof for an old bank account I USED to have on file; I SENT THAT TOO. I still haven’t received a response to that email and I have to make our last payment for our non refundable trip in two days. I read online that this is normal. I’ve had trouble with the owning company PayPal as well. I have reach out to a lawyer and I will be filing a claim with small claims court if my funds aren’t released soon. If you don’t want to be SCAMMED DO NOT use Venmo or PayPal. They will rob you whenever they can.
No cash! Don’t like Apple Pay!
by Fight n' Run on 2018/01/07 21:54
I don’t like to use Apple Pay and I never carry cash on me. Being a single mom of 4 kids ages from 15 to 7 years old. I have friends that the kids spend time with. If I am not present and didn’t get enough cash to my kids while at a friends house or I’m out of town and they do something special, I love the fact that I can transfer money to whomever they are with so I don’t forget to pay them back, they aren’t strapped for money, or my kids have a little extra cash if needed. It has worked amazingly especially since I travel a lot and don’t need to worry about if my kids are paid for. I wish they had this when I was in the Navy. So when I went on deployments I could just set up child support on whomever was the guardian of my child while I was out to sea!
Immediate transfer
by Disappointedgal62017 on 2018/11/03 08:39
My roommate and I use Venmo to share money. She sent me her half via Venmo instead of driving to the bank. I tried to do an immediate transfer and it wouldn’t work. I checked again the next morning and it still hadn’t gone into my account. It took 3 days which made our housing payment late. I even called and asked if they would just reverse it back to her bank account. I was told that I would have had to call within the hour of the initial transfer in order to do that. So our money for our house payment sat in limbo for three days costing fees when our payment was made late. We had never not be able to transfer immediately so we had no idea this could even happen. This has been the only time I’ve ever been dissatisfied with venmo but this one time caused a lot of stress and extra money that I didn't have to waste.
THE PYRAMID IS CRASHING. BEWARE
by Rue213 on 2018/11/13 03:31
I never prefer to accept payment via PayPal or Venmo, but I work with musicians, a lot of them foreign, and some insist on this for of transaction. Venmo for a minute was the simplest and least of all the evils. Charged .25 for instant transfer to bank. Easy peasy. They have now without warning strayed from this biz model and charge up to 1 percent now on every transfer. Venmo just got its last 10 bucks outta me. The 3 day transfer is still free, and I wasn’t in a rush to get my cash so I almost opted for that, but if you look at the reviews on the AppStore and also now around the web, there has been a HUGE spike in negative comments just in the last month as well as report after report of people telling the same story of Venmo freezing funds, reversing transfers, requesting timely snail mail I’d verifications all leading to no releasing of funds with no explanations. I think the 10$ charge is a move out of desperation by a sinking ship of a fail tech company. BEWARE. PULL YOUR MONEY NOW. I will never accept them as a form of payment again.
Not reliable don’t use if u need money quickly
by rachel v r on 2018/10/11 19:59
I’m a new mom on leave to take of my new baby and I was relying on Venmo to help with my rent. I had a really hard time just finding the person I was looking for. When I searched there name nothing came up and same when they searched me. When I finally found them and got the money sent to me it wouldn’t let me use the instant transaction so I had to do a normal bank transfer which is 1 to 3 day. Today is the 3rd day and I had to call to find out why my money wasn’t in my bank or Venmo account. When I called to see why I was told that I needed verification sent through email in the form of a picture or my ID and was told it could take another 3 days to verify and then another 3 days to get it into my account after I’ve already waited 3 days for transaction that didn’t go through. Why isn’t there anything clearly on the app that lets you verify or even lets you know that you need to verify anything before it bounces back. And I got no notice that it didn’t go through I had to call to find out why. Now I won’t get my money till my I have more late fees then the money I got sent to me and because of how late it’ll be I’m at risk of losing my apartment and being homeless with my baby. If you have any transaction you need to make quickly or that are important don’t trust this app The only good thing I could think of was the person who answered my phone call was very kind and helped the best he could.
YOU DONT HAVE TO PAY A FEE- I love Venmo!
by Abi112399 on 2018/12/03 22:33
Honestly, when dealing with an app that has access to my bank account— I get a little nervous but I’ve 100% never had a problem getting or sending money using this app. I read awful reviews about similar apps like the Cashapp that randomly charges you or withholds money and feel relieved I have Venmo. Very reliable and easy to use. Also makes sending money to friends or payments from small jobs like dog walking easy. I read a lot of reviews complaining about the transfer fee this fee is only charged it you need your money immediately and want to pass the waiting period. You’re paying for the connivence, but also Venmo has to pay a transfer fee so it makes sense. If you are willing to wait a day, they process has no fee. I love Venmo
Rating Trends
5579,10011,8278,4702,9858,5420,7734,7181,7981,8707,8291,8575,11082,10991,9613,7042,8715,8525,8602,11094,6928,9232,6355,7264,8284,0,22502,7885,0,12961,11065,8410,8318,9331,8958,6141,6489,4780,4652,6922,8239,7591,6652,7136,7473,7761,8248,9127,8262,7270,6832,7236,6943,7181,8339,0,0,32104,6999,6589,7365,0,16818,8108,7156,8195,6619,7923,9387,8304,7381,7493,6906,7900,9786,11427,10333,9036,9043,7594,7633,7796,8629,8608,8282,7147,6766,7575,8587,9144
All Versions
5.0
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Current Version (7.29.1)
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Keyword Volume Hits KEI Rank
send messages
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13.33
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venmo app free
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38.21
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App name
Venmo: Send & Receive Money
Description
Venmo is the simple, fun money app for sending cash quickly between friends and shopping at your favorite online stores. Apply for the Venmo card, and you could be on your way to shopping everywhere Mastercard® is accepted in the U.S. Share your new buys, split purchases with Venmo friends to avoid awkward IOUs, and catch up on what your friends are doing on the feed. QUICK & EASY send money quickly to friends using Venmo by simply linking your payment method. Transfer money sent to you to a U.S. bank account. SHOP WITH VENMO MASTERCARD Apply for the Venmo card in the app, and take your Venmo balance shopping everywhere Mastercard is accepted in the U.S. Track and share what you bought, and split with Venmo friends later. Plus, there’s no annual fee, and no credit check (it’s not a credit card!). CONNECT & SHARE WITH FRIENDS Every penny tells a story, whether it’s for a group dinner, road trip, or concert. Add notes to your payments using your favorite emojis, and like or comment on friends’ stories. BUY FROM YOUR FAVORITE STORES Check out without your wallet. Use Venmo to pay in select mobile apps or at millions of retailers on mobile web—for free—so you can easily make, split, and share purchases with Venmo friends. STAY ON TOP OF IT ALL Easily track your finances. Use the app to keep up with what you owe, what friends owe you, and what you’ve bought using your Venmo account. YOUR SECURITY IS OUR PRIORITY Venmo makes money transfers easy and fun, and we take the protection of your Venmo account very seriously by using security measures to help protect your account information. Learn more at https://venmo.com/about/security/ Card is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
Thanks
by Pittser on 2019/02/16 06:53
You guys are the best I love u , u give instead cash back transfers/transaction and such for thank u so much. Your the best app.
Yay
by bobiîpk on 2019/02/16 06:05
Amazing!
Declining my transfers
by Shondy.s on 2019/02/16 05:09
This app would be great if they would stop declining your transfers. If I had an emergency and needed that money at that moment this app would fail you and have you going through trouble to get your money.
love
by Bazuuuuuuuk on 2019/02/16 04:55
I love you♥️♥️
Miraculous
by lgewubvsk on 2019/02/16 04:34
Possibly the best, easiest, most perfect system ever to send and receive money instantaneously. Nothing required, zero cost. Naturally I hear they’re phasing it out-i guess all great things pass 😓
venmo is dope
by ambyyyyyyythehomieeeeee420 on 2019/02/16 04:09
venmo is so lit i just can’t not say something rn. changed the game 4 sure bruh
Fee
by fancyfoutry on 2019/02/16 03:56
The fee can be annoying
I can't verify my bank
by Ty the Detailer on 2019/02/16 03:50
Venmo said that they sent a certain amount to my account in 2017. I started my account 2018.
Easy to use
by bdap37 on 2019/02/16 03:32
Easy to use, privacy settings are great. Payments go through relatively quickly and without issue.
Saves the night
by STUDENT SHOPPER on 2019/02/16 03:16
Just got the card, nice sleek look, and just pretty easy to use.
Not sure what happened
by applefan0699 on 2019/02/16 02:55
On iOS 12.1 and sending money is not working. If I could post a pic I would but no place to enter in the amount I want to send. Venmo needs to send money I’ve received faster to my bank, Apple Pay Cash takes one day, even on the weekends, please fix this
Convenient
by Peter Ping Liu on 2019/02/16 02:35
Venmo offers a really convenient way to pay a friend. Thanks.
Not enough options
by Samx3x3 on 2019/02/16 02:12
My bank does not accept Venmo transfers and there was no other way for me to get the money. I had them reverse the transfers to send the money back to my friends. They should have more options for transferring money.
Easy to use
by QuiltingGrandma on 2019/02/16 01:48
Venmo is easy to use. I’ve never had any trouble with it. Thank you.
Best app
by venmos favorite account owner on 2019/02/16 01:41
One of the best apps easy to pay for food and rent with the venmo card. 10/10 app
Amazing Site
by Joey_Plum on 2019/02/16 01:13
Love It
👍🏻👍🏻👍🏻👍🏻👍🏻
by Thapr3zidn7 on 2019/02/16 00:39
CONVENIENT
Everyone should have Venmo!
by bearah20 on 2019/02/16 00:28
It is so easy to pay your friends and family odd amounts of money in a flash. Get Venmo!
❤️
by Fadastyle on 2019/02/15 23:08
So simple and easy to use!
Verification
by R&Bfanz on 2019/02/15 22:49
Constant verification is annoying I use Zelle when appropriate
Way too much information
by MiamiCounsel on 2019/02/15 22:37
Just wanted to use to send money to a few people, had all the privacy settings SET TO PRIVATE but started receiving notices of other people’s transactions - WIERD AND CREEPY. Found out latest update changed my settings. Changed back and finding less creepy alternatives.
happy service
by Elexis pearl ann on 2019/02/15 22:15
Very good
Best App
by Jill70448 on 2019/02/15 21:51
So fast and easy! I feel comfortable using it because it is secure! HIGHLY RECOMMENDED!
Venmo
by LuLuShoes72 on 2019/02/15 21:50
Every time I use it, I have to delete my bank information and start over.
Easy to Use
by Trado UAN on 2019/02/15 21:41
Venmo is easy to use and has a great system. The card makes all the difference, it’s great basically having another checking account.
Easy and fast
by houston1942 on 2019/02/15 21:32
I have been using Venmo for several years to pay my hair stylist and my massage therapist. I can also send money gifts to my college age grandchildren. Love it!
Customer service
by xxxxxxxXcXKff on 2019/02/15 21:23
My first transfer wouldn’t go through. My bank said everything was fine. Customer service told me my account was flagged for security reasons. They just told me to keep trying. No one can tell me why it was flagged. But, they did say that it wasn’t a permanent flag . So my impression is nobody can tell me what’s wrong or when it will start working. Cannot understand why they don’t have access to trouble shooting problems. The nicknames are annoying.
☹️
by lela☹️ on 2019/02/15 21:22
Too complicated to receive $$$$
Makes Payments EASY
by daisyaura on 2019/02/15 21:01
Perfect for getting paid by clients and students without the hassle of checks.
Simply irresistible
by iGallardoi on 2019/02/15 20:57
Simply irresistible (Venmo so fine, there's no tellin' where the money went)
privacy settings?
by Rokolodo on 2019/02/15 20:45
First and foremost! set your privacy settings. Or don’t comment or put notes on your money transfers. Unless you want everybody to know your business.
Better than square or stripe!
by griffithta on 2019/02/15 20:21
Love that it takes no fees!!!!!
What?
by Snig0n on 2019/02/15 20:15
What the hell is this application? Why do I need social media style exchanging of my money? I found this entire experience to be a joke.
Venmo
by anneryj on 2019/02/15 18:57
Great and fast way to pay bills!!!
To much hassle
by jvoiid on 2019/02/15 18:19
Didn’t like it one bit to much hassle just to get everything together. And no I’m not sending my personal information via emails..
Life saver
by Zamy11 on 2019/02/15 17:55
This app is awesome. Easiest app to use, quick and reliable.
Privacy features
by pharoah123 on 2019/02/15 17:26
There should be an option to not say what the transaction is for as I don’t need to note down a reason why I’m sending someone money. Banks don’t require it, the Square Cash app doesn’t require it. Why does Venmo?
Venmo
by Annggelllaaaaa on 2019/02/15 17:10
It’s very awesome and fast !
Updating took longer than normal
by A.M. 85 on 2019/02/15 16:50
It was goin to take 5 days to verify my bank account.... not sure why I don’t remember that when I added the last one.
Awesome card
by Margy lo on 2019/02/15 16:30
Easy way to manage your purchase or bill pays.
Fraud
by Dubdoodle on 2019/02/15 16:28
While the app itself comes in very handy, it is quite easy for someone to steal or transfer your funds and there is no way for Venmo to trace it or get your money back! Here’s what happened to me - phone was stolen and I hadn’t logged out of the Venmo app. Phone thief simply added a card to my account and did an instant transfer. Here’s the interesting part. Because the money was in the app my bank isn’t responsible. Because I don’t have an account from the card phone thief added and it wasn’t my account that bank can’t trace it or release any info. Venmo couldn’t give me a good enough reason that they can’t simply refund my money. So I’m out $510, frustrating situation.
Private setting
by priv settings on 2019/02/15 15:45
It upsets me that Venmo has as their default setting not private. For example for people in my contacts I can see the reason they are paying someone and they’re not even aware. You can’t change your settings to private but it should’ve felt this way because of this I pretty much use Google Pay instead of Venmo. I have complained to the company and they claim they are a social media platform which is ridiculous.
Venmo app
by Momma pkol on 2019/02/15 15:01
My children hooked me up with this app. It has made my life easier.
Not secure. Don’t use
by Shane's Lemonade on 2019/02/15 14:42
Had fraudulent charges. Don’t use. Not secure!
Payment
by Nano1967$ on 2019/02/15 14:40
Really help me to do this transaction ...thanks
Confusing platform
by Runner19999 on 2019/02/15 14:25
This is the most frustrating app on my phone. They make it so hard to see all of ur past transactions. They also make hard to know if i are sending it to the right person. Allow the pics to be larger
What the heck??
by srslyannoyedw/venmo on 2019/02/15 13:29
Why can y’all not figure this out. I can’t pay anyone or instant transfer to anyone. And when I call y’all say you can’t fix it. What kind of business is this?
Venmo
by truedrew82 on 2019/02/15 13:25
Love this app! Saves so much time and energy, time is money!!
User friendly and convenient
by kim531 on 2019/02/15 13:06
Love the Venmo app. Intuitive and easy to use.
Fraud
by Sparkle Water on 2019/02/15 13:04
Too many fraudulent people on Venmo & Venmo should screen people accounts that get too many complaints
Convenient
by knr15 on 2019/02/15 13:03
I love that I can pay bills easily and send money to friends. It’s awesome !
Multiple charges to my account
by tbyrne1717 on 2019/02/15 12:37
My bank account was charged 4 times for a charge that the app said was declined
Best app ever
by Esther Cueto on 2019/02/15 12:01
Love it!
Waste of my time
by Pumperman18 on 2019/02/15 10:37
Nothing works. Nothing and can’t get any help Location saying I’m in some other state 16 hours away and deleted acct. made new one. Says I’m in still in same place and wonder why my cards won’t work. Bank won’t let it go through unless I call them and say that MT purchase is for me. Which is BS
AAA
by humanfigure on 2019/02/15 09:18
Fast, Efficient, and User Friendly 🤗
Venmooooo
by venmoo on 2019/02/15 08:22
I love using the Venmo app for my dog walking business
Unusable
by disapponted707 on 2019/02/15 07:46
Glitch won’t let me use app, ridiculous
Venmo is awesome!
by Petesmckgeets on 2019/02/15 07:44
Allows me to smoothly transfer my capital without any hassle or travel.
Worse company ever apple need to band their app
by Exzicroz Jp on 2019/02/15 06:31
Worse company ever apple need to band their app never ever using or recommending anybody to it my 1500 locked for no good reason
Great mobile, missing desktop app
by robbiemccarthy on 2019/02/15 06:13
Really missing web integration. Mobile app is fine, but the service used to be easier.
Davie Love
by Davie Love on 2019/02/15 04:30
Awesome
Horrible experience
by two thimbs down on 2019/02/15 04:05
Horrible customer service experience when they call you a liar and can’t answer your questions.
Quite helpful in sending money.
by Theweeze916 on 2019/02/15 03:57
Right now Venmo is the only app I use to send money to friends and kids. Very straightforward and easy to use and I’ve never had a problem!
Crap!
by Really ???? on 2019/02/15 03:49
Don’t waste your time. They are not secure. Have my card in someone’s profile and won’t remove it. Good fraud protection there.
My app
by Beehive 22 on 2019/02/15 03:32
Love this😊😊😊
A simple function made a big difference.
by Some guy mane on 2019/02/15 03:14
The very simple function of being able to cancel your own payment to somebody would have made this app very much a 5 star app but, they fail to make that available even though many users have asked about this and IS a very important ability to have.
Great
by Jimintheburgh on 2019/02/15 02:58
Such an easy way to receive or pay funds from family and friends.
Rating
by Saggingballer on 2019/02/15 02:08
Good app
Would b great if it worked
by Harlem Russ on 2019/02/15 02:04
Says they will send a code to your mobile number, but only has your email listed, and no code gets sent. And no way of adjusting email to a mobile number
App keeps disabling my bank account
by angryparent001 on 2019/02/15 02:03
I use this as a payment method of last resort with my millennial kids. For every single transaction I try to do, I have to go through the whole process of re-linking my bank account. This app is terrible.
Venmo Victory !!
by LLMdlC on 2019/02/15 01:56
Love the personal touch with notes, emojis and more !
Life made simple
by Such a beautiful voice on 2019/02/15 01:49
This app is great. It’s so easy to pay someone or send a reminder of money owed. Nice when you’re out with a group of people and one person pays the tab while the others just Venmo their share.
Steady taking money
by Miike.christian on 2019/02/15 01:40
If Venmo was a person they would owe alotta money.
Yes!
by hotredhead33 on 2019/02/15 01:30
I love this app. After not being happy with cash app, I was scared to try anything new. I finally decided after speaking to a friend to try This one and it’s fabulous so far!! Can’t wait till my card arrives. Thanks so much
Go to the cash app. It’s far easier.
by Tree pebble on 2019/02/15 00:28
Too many hoops to jump through. Use the Cash app
Everybody uses it where I live
by Fennecub on 2019/02/15 00:17
Convenient!
Terrible
by T🤬 on 2019/02/15 00:07
Keeps declining payments, can’t give me a reason, my bank says there are no issues.
Love this so much!
by Vetsie5 on 2019/02/14 23:49
It’s so quick,convenient, and completely awesome!!!
Excellent app & card
by bsingreenville on 2019/02/14 23:22
I just love love love this app! It’s so easy to use,very low instant bank transfer fee- keeps records of everything you buy- Super Simple!!!
Never download this app/ everyone is disappointed
by helena the real johnson on 2019/02/14 22:47
This app is a scam! You can send money without a bank account can’t receive money. I’ve had money on my account that I can’t use. Never download this app, you minds as well open a bank account! The customer service is trash always a 30+ min wait time, and when they answer, they put you on hold for 3+ mins at a time. Their system doesn’t provide them information to give to me as the customer so that makes me feel my money/information wasn’t safe either. The Venmo card can decline purchases for no reason, they give false information... the list goes on and on. I don’t know anyone that’s had a good experience with this app. If you don’t want your money sitting on this app for weeks then don’t download it! UPDATE: Day 12 and I still haven’t been able to use my Venmo card and I can’t transfer my funds to another account! Don’t download!
Payment forms ux
by Pikatso on 2019/02/14 22:32
I want a better way to edit my payment methods. It’s currently not intuitive.
Beware
by jdjd ejjxnx on 2019/02/14 22:02
Another way for criminals to lure people into sending them money
Do not use!!!
by Dancer16109 on 2019/02/14 21:58
Not user friendly. Horrible. Need to work on software can’t even transfer my funds without issues.
Venmo Review
by SelmaBautista on 2019/02/14 21:19
The app is easy to navigate through and very convenient.
The system of payment
by Stole Money From Me on 2019/02/14 20:45
I just tried to make a payment and I accidentally clicked on an old inactivated card. Since it got declined, I don’t know why but Venmo automatically took out the money from my VISA giving the person two payments. And now I lost double the money. I called and no one helped me. What if my child were to click on a random button. And then even though I gets declined, they take the money out from a DIFFERENT ACCOUNT. The system is not smart.
G
by Genawat on 2019/02/14 20:33
Great and quick
Great tool!!
by DixieJill on 2019/02/14 20:02
Instant cash!
Convenient!
by Norpad on 2019/02/14 19:29
Great app for a busy mom:)
🤑🤑🤑
by H.Hall5 on 2019/02/14 19:24
Venmo makes money transfers as easy as can be! 💯
Cash app/social media
by Darylejh97 on 2019/02/14 19:13
I love this app because it’s simple to use and so popular that your friends probably have it. You can pay and transfer with out fees! The social media aspect is nice too so you can see what your friends are up to.
Why isn’t there a passcode entry system
by nerdlauren on 2019/02/14 18:39
I love using Venmo. I’ve never had any problems with the app features. But why isn’t there a passcode, facial recognition, or fingerprint required to open the app? After all it IS a financial app and anyone could get in and start making transactions if they really wanted.
Awesome
by Gmo619 on 2019/02/14 18:15
Nothing but great things going on with Venmo
Robbery
by Melissad799 on 2019/02/14 17:28
DO NOT DOWNLOAD THIS APP. THEY ARE UNSECURE AND ALL MY MONEY WAS DRAINED FROM MY CHECKING ACCOUNT hit me 3x $1,480, $200, $420 THEY THEN LINKED UP TO MY PAYPAL AND HIT MY CHECKING ABOUT FOR ANOTHER $1,863. DO. NOT. USE. THIS. APP.
Great customer service from Taliece!
by Reality 11 on 2019/02/14 15:59
She was amazing! 5 Star
Used to be great, not so much anymore...
by kayleehlav on 2019/02/14 15:56
I used to use Venmo all the time with friends. It was the best, most efficient way to pay people back. Now, my debit card “doesn’t work” on there anymore. When I called Venmo to inquire about this, they said it’s because my card had insufficient funds. I definitely have money on my card. What’s even weirder is that they let me link my actual bank account that the debit card is attached to to my Venmo account and they will let me transfer money through the actual bank account, not the debit card. The problem with this is that it takes several days to process through my bank and to receive funds, so it is no longer quick and efficient, just a waste of time. I have heard several other people say they’ve had trouble linking their cards up now in the past few months too. Stupid. Get it together.
worst money app ever
by MKryee on 2019/02/14 15:56
this is the worst experience i have ever had with an app. it’s like they want to hold on to your money...
Amazing
by mullllyyyyy on 2019/02/14 15:47
Anazing
Limits
by Jhgreene on 2019/02/14 14:48
Works great unless you spend a lot... limits the amount you can send or spend in a week.... very frustrating...
Venmo
by Jfjfjfu on 2019/02/14 14:40
Great app
My funds are being held....
by chyna1011 on 2018/07/26 16:52
Someone sent me $2,000 via Venmo b/c she uses it all the time & likes the convenience. I downloaded the app and signed up. She transferred the funds & i thought everything was great. I attempted to transfer for the money to my checking account but couldn’t. I paid a friend $300 that worked fine. I then tried to transfer $800 using the standard feature of 1-3 business days. The funds never arrived in my checking account & I was notified my account was frozen. I’ve called & chatted with the support team to no avail. I was emailed a request to send a copy of my drivers license and I did. I asked the sender to look into this with me. She was asked to send in her drivers license and she did. She received an email that her account was cleared. I have not received the requested $800 transfer that’s sitting in limbo & I’m not able to transfer the remaining $900 from my Venmo account and no one is Abe to tell me anything! All I’m getting is the Bailey person (account specialist) was reviewing my account & would email me. It’s 6 days later & still nothing!!! I understand verifying a large amount but really...I’ve called, the sender called & a copy of our drivers license was sent it!!!! What is the issue?! I’ve never tried Venmo b/4 this & once my money is released i never will again!!!! I need help!
Convenient, but so many issues
by Gdbjbvb on 2019/01/19 15:34
This app makes it easy to transfer financial assets (e.g. money) quickly from one bank account to another. But this company has so many issues that it has yet to develop past, that to me personally make Cash App or even Apple Pay more useful. One major issue would be the lack of help available when the app fails to work. I recently had to get a new card because my old debit card wasn’t working properly anymore. So after attempting to add the new card back, Venmo quickly said I added to many cards and prevented all future transactions. Meanwhile I’ve only ever added my credit and debit card to this app, so I’m not sure what “too many cards” relates to. But as for help, their inconvenient hours don’t relate to the days you would expect individuals to use the app. What I mean is Saturday and Sunday are excluded from help service, but a typical bank works these hours because when money issues arise, you definitely want the quick service. LEARN VENMO. A second issue comes from this too, and it’s that transactions made won’t be processed over the weekend and that just makes life harder for the people who needed it to go through at an adequate enough time.
This app is terrible I do not recommend it at all
by bree223 on 2019/01/11 21:44
I downloaded the app because my family member referred it to me to send me money out of state and i tried to transfer it to my account and it made my wait 4 days which was fine because it was around the holidays so I expected it to be delayed but the 4 days passed and the money just sat there so I contacted someone through the chat and was informed my account was frozen which is already annoying that I wasn’t informed to begin with and was just waiting as well as the money not even being able to be refunded when I asked then I could not verbally talk to anyone on the phone to address the situation and ask them why my account was frozen I had to keep talking thru the chat which was very inconvenient it took about 4 more days of me sending them my i.d. As well as bank statements just for them to tell me my account was deactivated and I was no longer able to use it and bc I was in violation of who knows what because I constantly asked why ?? And they never answered me ...I gave them all my information which proved my identity this was my first time using it as well as sending them statements showing all my transactions which I’m absolutely sure there was nothing wrong with that either I have had that card for years with no problem so this whole process was a nightmare and still was never able to use this app my advise use a different app DO NOT USE VENMO
Venmo = Easy and Reliable!
by RoverSitter on 2018/07/19 21:30
I wish PayPal and Venmo were actual real banks because I certainly feel like the financial portion of my life is not complicated at all when using both of their platforms (app & website). I’ve never had an issue even when there was a small bump in the road like when my instant transfers weren’t showing up for example. They took care of it immediately. Any time I’ve ever had to call customer support I am always treated and helped kindly, respectfully, friendly, and patiently. I really couldn’t ask for a better way to manage my funds. I mainly use Venmo and PayPal for both personal and business. My only gripe would be I wish they were a real bank with a brick and mortar! Even better would be to replace institutions such as ::ahem:: it rhymes with Tells Cargo and other banks that seemingly only charge fee after fee even if it’s charging a fee that was their error on top of charging another fee. My real bank experience lately has been an utter nightmare and I am truly grateful to have the option to use Venmo and PayPal whenever possible! Please become a real bank soon! Whatever it takes! I’m sure you would have a line of customers waiting including myself!
Just out for money
by josie843 on 2018/04/19 20:57
Boy, would I give Venmo zero stars if I could. Let me start by saying, Is Venmo convenient? Yes But are they only out for themselves, YES. and are there plenty of other apps that can do the same thing?, YES. I recently sent a friend money on Venmo. Unfortunately, I sent this money to the wrong person. I have no way of contacting this person or getting in touch with them to send back the money. I thought the process would be quite easy to receive my money back once I reached out to Venmo, but boy was I wrong. I tried contacting Venmo through chat multiple times and each time they told me they wouldn’t be able to help me. I was certainly not going to give up that money just because they “couldn’t do anything for me”. I reached out to my bank and they were able to get me my money back after a couple of days. I was very happy until I received a message from Venmo stating that my bank was not authorizing the payment and that Venmo was going to “have my back” and loan me the money, this had essentially put me in debt with Venmo. Now, any money that I receive will go straight to them. This is absurd! I reached out to Venmo once again to explain to them the situation and they again told me that they could not do anything for me. Venmo is only out to make money off of their users. They will absolutely not have any sympathy or help you if there is any kind of mix up. STAY AWAY!
Forgot my bank account on purpose...?
by captian stew on 2019/01/17 03:42
I really like this app. It makes transferring money from your friends or family easy and free if you have the three days to wait. I liked the option that was only $.25 to directly put it on your debit card but now it’s a certain percentage of the transaction which can get pretty costly. Also I tried to send money recently and they “forgot” my bank account. So when I went to re-sign up of course they gave me two options. The first one was the fastest and I could’ve been approved that day but I would have to give them access to my bank account which said they can see exactly how much money I have in there whenever they want to make sure it “covers” the transaction! I didn’t like that idea so I chose option two which took three days but I just had to type in my account and routing number so they just take money out. I didn't want them to have access into my account to see how much $ I had. I just think that’s non of there business. Fortunately I could wait for three days to send the money but I’m sure a lot of people who sign up that day to send money quickly, don’t read the full contract and realize what they’re giving them permission to do. Read what you sign people !
Do NOT USE‼️
by Kingchayla 👑 on 2018/12/31 15:20
At first Venmo was a cool app to send money to friends and family but recently I received $1120 from a friend transferred $620 & $500 to my bank account. The $620 came but the $500 never did the next day my account is frozen and I got an email asking for my id to be sent in for verification I sent in my id thinking that should clear everything up. I was WRONG!! Perry the representative was no help at all and was very rude he kept saying sorry for the inconvenience and my account was permanently deactivated and that an investigation was started. For one there was nothing fraudulent about the payments sent to me and they never contacted my friend who sent me the money to even start an investigation. I asked for his supervisor to contact me and Edward said the same thing and asked me not to contact them anymore. $500 was left in my Venmo account now it’s $380 my account is frozen I can’t transfer or anything so I chat with a specialist give her the run down on what’s going on and ask why $120 was taken away from my $500 balance she told me to contact the original sender but they never contacted the original sender to freeze my account in the first place so now my money is stuck and the representative I was chatting with left the chat after I told her someone from Venmo took $120 from me. Please stay away from this app it’s worthless and so are the representatives‼️
Much easier to use than writing a paper check.
by sushichick66 on 2017/12/30 03:42
Very easy to use money transferred instantly. Much easier than writing a traditional check. I believe Venmo is also PayPal. I took away one star due to privacy. When you sign up it automatically uploads all of your contacts in your phone without warning. It also connects to social media like Facebook. Once you've registered you can change these privacy settings, so be aware to go to settings immediately if you don't want all of your contacts who use Venmo to see your transactions. Also for each transaction you can select if you'd like your friends, the public to see Who you've paid, minus the amount. You can also set each transaction to private. Personally, I don't understand why it's anyone else's business who you pay for what kind of service. It's a Bizzarre concept to me, but then I don't live my life through social media. I am only using Venmo as a form of payment, like cleaning services. Still, it's easy to use and convenient. Just make sure to check Settings before you start transactions unless you want all of your friends, Family and coworkers to know what you're up to.
Really handy - a few issues
by handsomejex on 2018/09/03 13:21
I use this app a ton and im a huge fan. One thing that enraged me though is that they’ll sometimes keep your money hostage when you try to pay someone , adding in layers of verification requirements while possibly collecting interest on the sums held up- they don't notify the sender that the money they sent was unclaimed allowing the sender to choose an alternative payment channel - I learned from a young homeless woman who had a Venmo account who i sent money to for train fare, that they would not allow her to accept what I sent. I consider this to be abusive of their fiduciary role. I want them to fix this and make it easier for people in her situation to access funds to be able to improve their situation or make it clear to the person who sends money that the money never reaches the intended recipient. I would give them fewer stars for this issue, but i find for regular use with established contacts it works well. I wish i had the option to preschedule payments or set regular payments. I also wish that my venmo balance would apply to my payment when the amount exceeds the balance- instead of sitting there!
They Share Private Info.
by Mmkayerin on 2019/01/29 01:39
So I got a new phone and as such, ended up locked out of my Venmo account. I reached out with my email address on file, confirmed my private bank information, and after two weeks I cannot get any response to be let in to my account. They’re saying they need an image of my ID without any information covered as if the verification I provided already isn’t enough, but I am a victim of domestic violence and as such, requested written confirmation that an image of my ID would not ever be shared with anyone else before I provide it. THEY REFUSE TO GIVE IT TO ME. They will NOT put in writing that if my ex, who I named specifically, reached out for info about my account, they would not provide it - why won’t they agree not to give my personal information out to anyone else? This is SO scary, SO troubling, and enough for me to take my business elsewhere which is such a shame as I was considering migrating over to them entirely. I have followed up with them again in hopes to regain access to my account and once I do, will be pulling all my information and money out of it and requesting to be wiped from their database. I would never recommend Venmo to anyone and I will be taking this information anywhere I can so others are aware of how dangerous it is to trust Venmo with their private information.
Disappointed and frustrated
by Nickchap85 on 2018/12/22 19:02
Had a friend want to send me money but they only use Venmo so I decided to download and set it up everything went great setting it up including the bank account until it came time to add my debit card for payments and instant transfers. It wouldn’t allow me to add my bank debit card or my credit card. I called my bank and they said they work with Venmo and my card should be working no problem. So I tried to contact Venmo today and they are closed to phone calls so I couldn’t talk to a person I could only email and or chat (txt) with them and they told me it was flagged and could not be added and that they couldn’t tell me why and said they weren’t provided that information and it was done by there automated system and there was no explanation they could give me and there was nothing they could do about it. I asked who would be able to give me that information and then they said there is no information available.. now I have to wait and transfer to my bank account in hopes they don’t try to flag that and hold my money. It’s not $20 bucks I’m trying to get out of my Venmo account either. If Venmo will correct my issues or even atleast give me an explanation I’d be happy to update my review but as of now I unfortunately have left this type of review.
Instant transfer fails!
by Jenniferlori on 2018/08/05 16:38
When I first downloaded and added the app I didn't have any problems. So I had my family download the app too. Then all of a sudden my instant transfer option was not working. The only option that would work is the standard 3 business day option. I called my bank and they said it wasn't them because Venmo didn't even attempt the transfer. When I contacted Venmo they had no idea why it was happening, they actually said that! Then they said that it does happen at random and I was the lucky one! Then they told me the only way I could transfer to my bank was by using the standard 3 day option. This is ridiculous! I only downloaded this app because of the instant transfer option. My KIDS were out of town and I needed to get funds to them immediately. Once again Venmo FAILED and couldn't make the transfer...only showing "Sorry your transfer did not go through". I tried to test it out and by sending someone else funds and it was all a hit or miss! One said he could transfer then of course could NOT. Either way my kids did not get their funds when they needed it!!! I had to drive 2 hours right after I had a baby to get it there because Venmo FAILED me again! Only use Venmo if you're not in any rush to see your money in your bank.
It’s my money and I want it NOW!!
by I approve this app on 2019/02/10 03:48
Really!? 2-3 business Days just to transfer your money from your Venmo account to your bank or debit card? That blows. I suggest everyone try the Zelle app as soon as someone sends me money through Zelle I get a text from both Zelle that someone transferred me money and I also get a notification from my bank telling me they processed a check for the amount I just reviewed on Zelle. So I don’t even have to go into the Zelle app and say transfer to my bank, IT DOES IT FOR ME! So nice and convenient. I have nothing to do with the Zelle app I am just impatient and want my money that someone sends me right away and to have it accessible and ready to spend using my own debit card from my own bank instead of having to get a Venmo card just one more card to carry around in my wallet. I don’t use Venmo to make purchases or pay friends back for pizza or anything I use it to just collect money for my businesses and the services we provide. So again it’s my money and I want it now, I don’t want to have to wait 2-3 days for it to get into my own personal bank account or be charged a fee to do it right away like other apps do like the CashApp. That’s just absurd take a percentage of my money Bc I want it now!!! Again Zelle is where it’s at, it’s the beezkneez!
Venmo is the worst!
by KiaraChange on 2018/11/10 02:37
In the beginning, Venmo worked really well for me. I was only using the app to receive payments from families that I babysit for. Super convenient. Over time, my boyfriend and I decided that we would use Venmo to save money for our trip to Orlando. On the day before the trip, my boyfriend transferred the money that we saved to my account so that I could deposit it. I tried to use the “Instant Transfer” option, but it wouldn’t allow me to so I called customer service. I spoke to a young woman who told me that there was some “suspicious activity” going on with my account. It was so frustrating because we weren’t able to get our money for another couple days. A few days after that incident, I received an email stating that my account was frozen and that I would need to send a photo of my I.D to them in order to get things straightened out. After sending the email, a lady named Vera R. (an account specialist with Venmo) responded to my email saying that my account is permanently deactivated! I was so confused and upset. Please do not waste your time with this app. It seems great and convenient in the beginning, but turns bad very quickly. Zelle is a great (and much safer) option for sending money to family and friends! :)
Was good-they Dont support joint accounts
by uihhkmbs on 2019/02/07 02:13
They were great. Until I was had to change my bank to my husbands because we’re married. I tried to add my bank account but it wouldn’t let me. I contacted Venmo they that since my husband already was connected to our checking I couldn’t. They only allow one Venmo per checking account. They said I would have to add my debit or credit card which they will take 1% for debit charges and 3% for credit. I use Venmo more than my husband so we decided I would link my Venmo to the checking account and he would link his account to our debit card. He deleted the checking account but it still wouldn’t let me link to checking. Contacted Venmo again and they said that even though he deleted the bank, he still is linked to the account until he calls them himself to “release” his account.. suspect. My husband is a marine so he isn’t home often. He was out in the field at the time so I had to wait til he was home. But when he gets off work, they’re customer service is closed. This has been so ridiculous. Does everyone else know that their bank account stays linked even after they delete it.. doesn’t seem very cool.
Basically perfect
by alletoile on 2018/07/07 08:11
I LOVE Venmo, my only complaint is that it can be annoying toggling between two different banks (one checking account with my bank where all my deposits go, the other is an online savings account where I put money aside to pay off loans and other bills). So if I’m using one account for every day payments, it’s a pain to switch to the other account to take money from there. But honestly it’s not that big of a deal overall, especially when this app makes it so quick and easy (and secure) to pay people. I hate owing money, so being able to almost instantly pay someone back is amazing. And I REALLY hate fronting the money for something, and there’s always the friend who is short right now but will get you back later...and you know you’ll never see that money again. Not anymore, it’s insanely simple to pay someone (and to send payment requests to anyone who “forgets” to pay you back right away). As Rihanna widely commanded, pay me what you owe me.
Verify your account? More like verify someone else’s and lose your money!
by Kdogmikey98 on 2019/01/11 07:24
My boyfriend and I have been using Venmo for some time to pay each other for rent or other expenses we decide to split the cost of. Well, I recently sent my boyfriend $250 for this months rent, he transfers the money to his account (which happened successfully in the past) and never received his money. After a week he reaches out to them, and they claim they never verified his account. Now if they didn’t verify his account, where’d the money go? Well, it turns out they deposited the money into another persons account through the same banking agency with a similar last 4 digits of their account # (only found out after investigating with the bank since the online representatives continuously kept leaving our chat when trying to get to the bottom of this). Venmo claims they cannot do anything about getting the money back, even though they didn’t verify the account, and yet transferred the money successfully in the past AND are the ones that processed the payment to the strangers account even though it’s not the one that appears in my boyfriends Venmo account. Absolutely ridiculous, do NOT ever use Venmo!
DO NOT USE VENMO
by Melissa_222222222222 on 2018/06/05 05:30
Venmo has no security or regard for people’s money or safety. They advertise it as an app to transfer money but they do not let it commonly known to people that it should not be used to pay people for goods/services unless you are a lawyer and read through 25 pages of legal documents. If you get paid through Venmo, then Venmo can reverse the transaction without your approval and not provide any protection. There is no way to file a claim against Venmo and they will reverse your transaction after you think it’s already in your account. They don’t care at all about their users. I know a lot of people who use Venmo to pay people without knowing that it technically violates their terms of use because most people do not read through 25 pages of user terms and since it is owned by PayPal it is very confusing to normal users since you can use PayPal to pay people. Very deceiving and unethical business practices. I recommend people stop using Venmo and letting their friends know that their money is not secure. Venmo does not verify accounts or payments at all, so you cannot trust that you will get your money. I emailed customer service and the CEO but they don’t care and don’t even respond.
Venmo Is Great for Musicians!!!
by TheHeartOfDavid on 2018/07/28 04:27
As a musician and a band director, I'm always on the go, which means that sometimes I forget to bring my checkbook to a gig. Musicians should never be paid late. Their paid to perform, not paid to wait on checks. This app allows you to quickly and seamlessly transfer money back and forth between clients, friends, and family members. I was reluctant at first, preferring to never enter my bank information online. I've been with them for two years now. I've transferred payment many times, and have done so without a single breach in security. Here's the kicker: It's all been free! I wholeheartedly endorse this application, and it has become my primary tool for sending and receiving payment! Keep up the great work, Venmo! Thank you for your updates, thank you for your quick service, and, most of all, thank you for the peace of mind that comes with knowing every payment is fast, secure, and confidential!
What supposed to be an instant transfer...wasn’t!
by SweetJetzy on 2019/02/12 22:59
If there were ZERO starts I would give them that. My boyfriend transferred me $ through Vebmo by my request and I’m still regretting it. No such thing as instant transfer. He transferred it last night, it’s almost 3pm now and the system doesn’t allow me to transfer the $ to my bank account. I thought this was going to be faster than doing it through my bank account. I called Vebmo and their logic is that ‘the account has red flags and they couldn’t pin point why it has red flags. Their suggestion was to use my bank account which takes 1-3 days or get frozen longer if they find red flags.’ Idk what they mean with red flags! They never explained ! And they don’t know what else to say when you ask more questions and they cut you off and say,’is it something else I can help you with?’ Dang, they didn’t help me at all!! I think they want me to take my $ lil by lil so they can charge me more. They charged my boyfriend $90 for sending me money. They’re taking $10 from me for transferring it to my debit card and still can’t get my money? Unbelievable!! I should of have used Zelle!! Last time I use this app. HORRIBLE experience!!
Get Help?
by Idontwantanickname42 on 2019/01/10 18:38
Venmo, all of a sudden, became like cable companies. When an issue arises, you sit with a bunch of well trained apologists that refuse to do anything but shift blame. Venmo skipped using my preferred payment method and used my company credit card, which was not marked as “preferred” in any way. The money was in the original account but somehow they couldn’t get it. Instead, they opted to use an inappropriate credit card without first requesting or mentioning it. Then they strong armed me because actually attacking the abuse of this problem would be a far worse abuse than I’ve encountered this morning. Then their customer service reps, after not servicing their customer, acted as if they were taking the high road by not helping. Needless to say, they’ve lost one customer, but nothing will actually happen until everyone is a bit more discerning with these huge corporations. I encourage everyone else to find another way to send money, possibly with a boutique version of Venmo, so they get the message that this version of “customer service” is an embarrassment to society and a huge embarrassment to the people employed in this work, and the distortion it must create of their perspectives.
Venmo/paypal steals from customers
by wochenschau on 2018/10/24 21:26
As with any paypal-owned company, I kept zero to minmal balance in their hands. They froze my account a couple of times, demanding various sensitive personal identity or financial documents, to be delivered to them via plaintext (read; insecure) email. I refused and uploaded via https to their support site instead. That prevented them from seizing my funds until one day a friend sent over a three-figure amount for a plane ticket. Shortly thereafter, they froze my and my father’s accounts permanently, when 2 out of 10 small payments failed due to the VISA debit card refusing authorization. The “account specialist” “gustave” is a particularly nasty piece of work, always closing my tickets as “resolved” after demanding a large number of ID and financial documents which obviously takes time to assemble but I eventually all provided. In the end, Venmo has permanently shut down my account without returning the three-figure balance I have. An internet search turns up thousands of similar horror stories, with people losing even more than what Venmo has stolen from me. Avoid it at all cost. Paypal/venmo personnel should be individually snd jointly prosecuted for their criminal enterprises.
Safe and Convenient, but one thing...
by MzKindra on 2018/06/08 15:18
Venmo is just exactly what I need. I don’t carry cash, and the small business owners and services I support only take cash or sometimes don’t have card readers. I recently had a bad experience with a different cash application where $350 dollars was taken and I had to wait a few weeks for it to be refunded. Afterwards, my bank recommended that I discontinue use of that particular app. Venmo is easy to download, user friendly, and most importantly, has proven safe thus far. My only “complaint” is that there is no need for users to see each other’s activity. I wish there was a feature to turn off the ability to see everyone’s activity. Currently, I can prevent others from seeing my activity, but it is a bit annoying seeing and unnecessary for me to know the spending habits of others. Please consider revamping the application with this in mind. Otherwise, great job and keep up the good work. You are appreciated!
STAY AWAY!
by Morgan Hinton on 2018/07/04 10:09
Recently had the WORST experience ever, customer service department and compliance department and all those in between do NOT communicate internally and causes misinformation to the customer. After trying to send money to a friend for a girls trip to Cuba Venmo held my money up in their compliance department, I followed their processes to provide details but requested that after jumping through all those hoops that they just cancel the transaction once it met compliance requirements. They made me submit itinerary and other personal information to get the transaction out of the compliance department so it could be reversed. Jumped through all of these hoops and they just processed it anyway, against what we had disused (by that time I had just opted to use PayPal instead since it’s easier). Long story short Venmo didn’t cancel the transaction once released from compliance as they said they would. Totally screwed up my finances with the duplicate transaction, and customer service was of NO HELP. My advice - STAY AWAY. Cash app, Paypal, Zelle, etc serve the same function without 1/2 the trouble and WAY better customer service. If I could give ZERO stars I would.
Disappointed
by Blueg316 on 2019/01/18 16:57
I recently got a new phone and had changed my number. When you do this you have to verify you are you it’s almost every app. Well I was able to get into all my apps just fine. Except for Venmo. Unlike most apps, they do not use email to verify you. Only the phone number, which I do not have anymore and your card number, which was replaced a few months ago. So I email the customer service asking for my account back. After almost 5 emails of them telling me that it wasn’t possible to use email... I gave up and fortunately was able to use my laptop that still had me logged in. WELL, apparently they are moving away from being able to use desktops so I was unable to send money to someone. Back to customer service I go because j relied on Venmo. Well during this time I was moving to st. Maarten and was finally settled and now they are telling me that I am unable to use the app now bc I am in another country. MEANWHILE my boyfriend who is with me is able to use his Venmo. I’m over all of this. With there being so many other apps out there I will be just fine.. but eventually, will venmo? Hmmmmmm.
Poor Customer Service
by rafr321 on 2018/12/24 19:13
I got Venmo due to the large amount of friends and family that had and used the app. It’s great for small transactions and emergency situations, but if anything comes up with your account, don’t even bother reaching out to their customer support. Three months later and they still haven’t resolved their card activation issues, giving me the same vague “our engineers are looking into it” answer, AFTER making me go through the exact same ridiculous process of explaining my issue, sending a screenshot of the error message, being told how to activate the card (even though I obviously already knew how to activate it, thus the error message screenshot), and uninstalling and reinstalling the app. In total, the conversation took 25 minutes just to be told they can’t do anything about it. Fortunately, I haven’t had any bad experiences transferring funds, but after reading many horror stories from other users, I wouldn’t suggest using it for three figures or more, unless you’re willing to risk never seeing the money again. It seems that customer support is poor on all ends of the spectrum.
Worst App Ever!! Use CashApp instead!!
by MVPFreeAgent on 2018/08/29 15:26
I downloaded Venmo a few months back and tried using for the first time today. I have an urgent financial matter and a friend of mine loaned me some money to help. This was not a ridiculous amount, only $300. Nonetheless, I received the money into my Venmo account and when I went to instant transfer, they kept refusing and forcing me to use the standard withdrawal method. I checked to make sure that my card and account for “eligible” as they stated from their FAQs, and they were, yet the transaction would not go through. Finally, I called and they can only tell me something could’ve “gone wrong” or come back “suspicious” from the many checks they perform and they would not be able to override the system to force my money through. What’s really upsetting is that they promote a feature that is basically useless. I came to discover that this happens quite often as well. I will never use this app again and can’t wait to delete it from my phone the minute my money is in my account. Also, I will be sure to tell everyone I know to never use Venmo, ever! CashApp is much better!
Venmo won’t let me pay for anything
by Angsikeh on 2018/07/09 02:56
I was disputing a charge with my bank after having been mugged & having a checkbook stolen. My bank unfortunately disputed a random Venmo payment instead by mistake. After taking the money back from Venmo, my account was frozen, “temporarily,” and I followed all directions to unfreeze my account. Venmo has only let me make one payment since then, and now automatically declines every single payment I try to make. This even includes when I have a positive Venmo balance that can cover the payment trying to be made. Customer service personnel have all been polite and empathetic, but have been unable to do anything. “Due to security,” they can’t even see why the payments are being flagged, and have told me to use other options to pay for things. This has been going on for over a month, and I’ve talked to multiple customer service reps, who all open tickets that never get resolved. I’m very tired of it. Venmo was a useful app while it was working, but I’m being punished for a mistake my bank made after an unfortunate event happened to me. It’s ridiculous.
Absolutely ridiculous!
by Kingston Remix is AMAZING! on 2018/12/09 05:24
My friend transferred $400 to my account I go to do an instant transfer to my personal checking account and it will not go through. And oh how convenient no customer service support to call because apparently they work bankers hours. How in the world are you going to be a 24/7 cash application and not have any sort of online tech support or offer any live tech-support?? This is literally an emergency situation where I needed to borrow the funds which I did.....I now have my funds sitting in this stupid account which I am unable to touch or have access to and will have no way to contact their customer service until Monday morning it is currently Friday 7:30 PM. I am beyond furious. I knew I should’ve gone with my gut and used the other three different cash apps I have on my phone which worked beautifully and have never had an issue with. I only last minute decided to use this one for the first time tonight never thinking for a second that I would not be able to access my funds. USER BEWARE PLEASE don’t use this stupid application....no tech-support after 4 PM M-F.
WORST MONEY SENDING APP!!!!
by dregoldi on 2018/12/26 18:42
i never write reviews but this is important to me because venmo is playing with my money. My friend sent me money that was owed to me. It did not let me instant transfer so i standard transferred it. It was supposed to get there in 3-5 business days. The day it was supposed to come passed, so i called venmo. They said the issue was with my bank so i called chase. Chase told me there was no way for them to locate the funds because it was on venmo’s end and the bank can’t account for anything that has not been received. I called venmo back and gave them this information, they send me a tracking number for the transaction to give to my bank. I called my bank AGAIN and was told they don’t track things down. I call venmo AGAIN and they say there’s nothing they can do either????? They said they need a letter from my bank but my bank keeps telling me they have no connection to this. I continue to email venmo about my money which is now late by 2 weeks AND THEY STOPPED RESPONDING. I SIMPLY NEED MY MONEY. I DO NOT UNDERSTAND HOW VENMO CANT DO ANYTHING ABOUT IT IF THE TRANSFER IS ON THEIR END. DO NOT USE VENMO. USE PAYPAL OR CASHAPP OR WHATEVER BUT NOT THIS.
Card DOESNT work and VENMO CANNOT HELP
by MysticWonder22 on 2019/02/08 15:55
So... my boyfriend sent me money on Venmo and My bank wasn’t supported on here. So I applied for and received the Venmo card. After I put the Venmo card information in and saved everything I went about my business for the rest of the day. The following day I tried going to the store and my Venmo card (which has a balance of $40) was declined for no given reason. I then tried going the the suggested money pass ATMs that they list. I was UNABLE to withdraw any money. This morning I call Venmo and speak to customer service. They tell me that there’s an error on their end and that they CANNOT over ride it. They can’t guarantee when or if I’ll be able to get my money off while using the Venmo card. The lady said just link your bank. I told her my bank is not supported in the app, and all she said was “sorry for the inconvenience, do you have any other questions?” Yes... will I be getting MY MONEY??? Never again will I use this app its all a scam to get and KEEP your money. So sad I really thought this app would be different from the rest but they’re not.
Venmo Original
by Waiting, forever on 2018/10/07 03:30
I was a Venmo original user, telling all my friends this is the future of payments. I started saying “hey guys Venmo me, oh you don’t have Venmo? What’s wrong with you? Don’t you know about Venmo? We don’t need cash to split bills anymore.” We’ll, this was also in a period when Venmo said they would pay users if they invited their friends and they signed up. Until this day, I still get users that sign up, because of me, but Venmo does not pay me like they said they would. While I love their application, I don’t appreciate that they didn’t pay me for getting many of my friends, contacts, and business colleagues on Venmo. Maybe thousands of users but Venmo only paid me for the first few users. Venmo is great, but they owe me. I was inline with the thinking that there must be a better way to pay people, and I found Venmo, which was a simpler way to pay people than PayPal, which many people did not trust at the time. I convinced people that it would be safe and efficient. Venmo owes me for all the people I invited, as they said I would be reimbursed. Great app overall, just pay me. :)
Terrible with money
by Randale Bun B Lewis on 2018/03/24 15:35
One my my friends sent me a large amount of money on Venmo, roughy $650, to transfer into my account because Venmo would not let her add her new banking information. I put in my banking information and verified my bank and transferred the money into my account. 2 days later they emailed my saying my Venmo account had been frozen and to send a photo of my drivers license to un freeze my account. Now a week later I reached out to them about the money’s whereabouts as it never reached my account. They proceeded to tell me my account had been permanently deleted for violations to the terms and agreement which they did not specify what exactly had been violated and said that they could not credit the money back to me so they money is gone and they act like they don’t know where it is. Mind you they sent a couple cents to my account and withdrew it to verify my bank so where could the money have gone? Do no download this app or use it anyway that deals with you personal money or the same thing will happen to you and you’ll never see your money again
Venmo is The only payment app I use!
by pinkjock55 on 2018/02/01 21:06
I absolutely love this app! I dog walk and people of course don’t always have cash. This app has been a life saver! My check through one line of work takes about a week and a half to get the payment to my account. However Venmo usually takes a day!! At most a couple days. So when I don’t have enough money in my account and a client pays me through Venmo instead of through any other way I get it right away and don’t have to worry about how I’m gonna pay my bills! It’s quick and convenient. I use it everyday and I love it! It even sends me emails letting me know the transaction has been processed and everything. I don’t even use PayPal because I have had so many issues with them. Venmo is safe, quick, and easy. I wouldn’t have it any other way. Great for someone with their own start up business!
Horrible Experience -Devasted
by Hazel2016! on 2018/09/15 01:05
I have used Venmo to receive payments from family and friends. I’ve never used it for any other purpose. Today I received a payment from a client. I didn’t know what else to do but initiate the transfer to my bank. Low and behold Venmo suspends my account for violating the Terms and Conditions of their Agreement but don’t tell me what I violated. I am supposed to wait 3 to 4 days for them to get back to me to tell me what they are going to do with my account and money. Everything I read says they will take your money and run with it or hold it for 180 days, or reverse you and charge you for the payment you never got! I have a mortgage to pay, 3 kids to feed and I’m SOL. I’ve called and emailed and I am met with reps on auto-pilot. There is no human touch or compassion with company. To boot, it’s my boys 6th Birthday. We were supposed to go out to eat but now I can’t afford to celebrate his day with him be because I am broke. Utterly disappointe. I worked a month, waited to be able to get paid, only to have Corporate giants take my money... devastating on so many levels.
Be careful of your privacy
by I'm so major! on 2017/11/10 15:50
I like the service but really dislike the voyeurism into strangers’ business. I don’t trust the world isn’t reading my biz and that of everyone I send money too. I set it up that only me and the person I’m sending $ to can see the transaction. However, every time I open my Venmo app they show me, unasked for, what people in my contacts are paying and who they are paying (people definitely NOT in my contacts). It’s really none of my business, I’m note at all interested and I am not remotely comfortable with getting this run down of my neighbors’ and mostly distant contacts’ financial business every time I open the app, particularly who my contacts are paying since those people never agreed for me to know their personal business. Remember, most contacts the app accessed are strangers - your service providers or a random neighbor or business colleague, etc
May As Well Burn $!
by Sagenyc1 on 2019/02/10 14:44
First time ever writing a review. A lot of times it works, but I had $350 deducted for a fraudulent charge to a cancer center!?! I called Venmo to discuss, we'll see when it is that I see that $ again... Worst part is its cost me now nearly $1000 in overdraft fees because Venmo won't stop reloading my card in $10 increments several times a day from a checking account with no balance nor overdraft approval BUT bank charges $35 each time Venmo tries ( usually at least 3 times a day even when there's a descent size balance in Venmo account). Now I have to shut bank account down and get a new account to make it stop and bank won't credit any of charges. Venmo is good in theory but security liability is your own. Meanwhile, if you change your pin on card just wait 24 hrs before using it, jump through hoops for their "security" measures. It's pretty ironic they protect company so well from loss of while customers money essentially disappears for various reasons and inaccessible at other times.
Not a reliable App
by Jeneyjkof on 2019/01/28 00:36
I tried to send my friend some money but Venmo wouldn’t let me. Even though I had added all my bank info before, it said it lost connection with my bank and asked me to remove my bank info and add it again. When I did that, as my friend who was in a hurry was waiting for her money, Venmo said I needed to add the info about my account number and routing number. I did that too and it said it will put two transactions in my account which I have to verify before I can send any money to anyone but it’ll take 2 days for me to see those transactions. This is ridiculous. If I wanted to wait two days why the heck would I use Venmo?!! I was embarrassed in front of my friend and I’m really upset with Venmo. I used my debit card to pay my friend just so I can save myself from anymore embarrassment. It’s funny Venmo lost connection with my bank for the free service (using my bank account) but it was able to use my debit card from the same bank (the service Venmo charges for). I should have never trusted Venmo because it is not a reliable app.
Worthless..Can’t Transfer money to my bank!!!
by shinensommer on 2018/11/13 16:29
You do not want this app. I have a good amount of money on Venmo and I don’t even have access too it. I can’t even transfer it to my bank account. Venmo keeps denying my requests so there’s no way to even get or use my money 😡 And very few online stores except Venmo as a form of payment so what’s the use of even having Venmo in the first place. I had a lady suggested Venmo cause there were no fees but they get you cause there is fees to transfer the money to your bank card but I can’t even transfer my money at all, I have tried for 2 days now & it still keeps denying my transfer request. Going back to regular old PayPal at least with them I never had one issue and always instant access to my money. Venmo Is Completely Worthless!!! I would give zero stars if I could.
False Charges & Customer Service Issues
by PCP1120 on 2018/10/16 08:34
I downloaded Venmo since many people on my college campus were using it. I linked my debit card to the app, but I never ended up actually sending or receiving payment to/from anyone. However, one day I went on to the app and there was a false charge for $25 that I had allegedly sent someone. The charge didn’t say who it was sent to, and when I emailed Venmo, they said that they weren’t able to tell me any information about who it was “sent” to, nor could they do anything about the false charge. Basically, I was told that Venmo couldn’t do anything to help me and I’d have to speak to my bank about it. My bank was equally as confused about the situation and it was a really complicated issue that shouldn’t have happened in the first place. It really felt like I was left to fend for myself and that Venmo really wasn’t taking the situation seriously. Even though the customer service rep that I spoke to was very polite, they were very little help with a situation that was seemingly brought on by the app itself.
Easy way to pay back friends or bay any bill.
by Debs109 on 2018/05/06 05:47
I was sending plenty of cash in the mail n all different wYs of getting paid. Then one last time I sent cash gifts to my son in Florida n once again 2 if the 4 letters weren’t received! Finally I was thinking Paypal or my credit cards have similar ones to pay people or send cash! I like be Venmo. If I receive money ey I can put it rite in the bank. If I want to send in seconds it’s received! My boss was as thrilled as I. She used to have to stop by an atm or go to the bank. Now whenever I get paid every Thursday she clicks n bang it sounds like a cash register n I see the payment cL close to bank n in a day it registers In my bank account!!!! TY Venmo. You make many aspects of my life so easy!!! Oh n if u want privacy u set ur phone ahead before u put Venmo in n u r private!!!! So learn ur phone a bit more
I would give this a 0 but it isn’t an option
by cbridgesk on 2018/09/20 20:02
Tried to pay the recipient $1500. This was a semi-urgent request from a family member and she wanted to transfer to her bank via debit card. She received an error message that “ something went wrong and the transfer could not be completed. I asked to cancel, of course that was impossible also. A customer service agent told me thru email, that the recipient could just send the money back to me, which is what she did. I tried to transfer thru my debit card, got exactly the same error message, since my issue wasn’t urgent, I executed the transfer thru my bank account. In the meantime the customer service agent, sent me an email, telling me that she could not divulge another customers details, and if she had any trouble transferring thru the Venmo card that the recipient should contact customer service. I had asked a question about the debit card error message, not details about her account, and , I wasn’t aware that the Venmo card existed yet. In short don’t waste your time or money with this app.
User Privacy
by edshamim on 2018/06/29 03:49
It’s convenient for quick transactions between two people, but the major issue I have is the social aspect of the app. I don’t quite understand how being able to add phone contacts, Facebook friends, etc, has any place in a mobile payment software. Being able to view other user’s transactions and exchanges is a bizarre and frankly uncomfortable position to be in. My issue isn’t really about the privacy, I mean it is, but it also just seems extraordinarily unnecessary, and cluttered, for an app such as this. There really isn’t anything even a little bit useful about being able to see what people you know or may know, are spending money on or who’s-paying-who. I don’t consider myself a private person by any means necessary, but that doesn’t mean I want any person using Venmo having the option of looking at my payment records. It seems wildly out of place and very odd that this is what you chose to include in this service. If I wanted to use social media, (e.g., Facebook or Instagram) I would be using social media.
SCAM ARTIST
by BRIESULLI on 2018/11/17 03:50
I just want to say that I never write reviews but I felt inclined to write a review to warn others about the sketchy situation I am still going through. My friend sent me his portion for our trip to China which we booked through a travel agency for the amount of $2,000. I then transferred the money to my bank account. The day after I initiated the transfer I received an email stating that my account was frozen and that they need proof of my Id which I immediately provided. Then they asked for proof of my bank account, and I sent it over. Then they asked for proof for an old bank account I USED to have on file; I SENT THAT TOO. I still haven’t received a response to that email and I have to make our last payment for our non refundable trip in two days. I read online that this is normal. I’ve had trouble with the owning company PayPal as well. I have reach out to a lawyer and I will be filing a claim with small claims court if my funds aren’t released soon. If you don’t want to be SCAMMED DO NOT use Venmo or PayPal. They will rob you whenever they can.
No cash! Don’t like Apple Pay!
by Fight n' Run on 2018/01/07 21:54
I don’t like to use Apple Pay and I never carry cash on me. Being a single mom of 4 kids ages from 15 to 7 years old. I have friends that the kids spend time with. If I am not present and didn’t get enough cash to my kids while at a friends house or I’m out of town and they do something special, I love the fact that I can transfer money to whomever they are with so I don’t forget to pay them back, they aren’t strapped for money, or my kids have a little extra cash if needed. It has worked amazingly especially since I travel a lot and don’t need to worry about if my kids are paid for. I wish they had this when I was in the Navy. So when I went on deployments I could just set up child support on whomever was the guardian of my child while I was out to sea!
Immediate transfer
by Disappointedgal62017 on 2018/11/03 08:39
My roommate and I use Venmo to share money. She sent me her half via Venmo instead of driving to the bank. I tried to do an immediate transfer and it wouldn’t work. I checked again the next morning and it still hadn’t gone into my account. It took 3 days which made our housing payment late. I even called and asked if they would just reverse it back to her bank account. I was told that I would have had to call within the hour of the initial transfer in order to do that. So our money for our house payment sat in limbo for three days costing fees when our payment was made late. We had never not be able to transfer immediately so we had no idea this could even happen. This has been the only time I’ve ever been dissatisfied with venmo but this one time caused a lot of stress and extra money that I didn't have to waste.
THE PYRAMID IS CRASHING. BEWARE
by Rue213 on 2018/11/13 03:31
I never prefer to accept payment via PayPal or Venmo, but I work with musicians, a lot of them foreign, and some insist on this for of transaction. Venmo for a minute was the simplest and least of all the evils. Charged .25 for instant transfer to bank. Easy peasy. They have now without warning strayed from this biz model and charge up to 1 percent now on every transfer. Venmo just got its last 10 bucks outta me. The 3 day transfer is still free, and I wasn’t in a rush to get my cash so I almost opted for that, but if you look at the reviews on the AppStore and also now around the web, there has been a HUGE spike in negative comments just in the last month as well as report after report of people telling the same story of Venmo freezing funds, reversing transfers, requesting timely snail mail I’d verifications all leading to no releasing of funds with no explanations. I think the 10$ charge is a move out of desperation by a sinking ship of a fail tech company. BEWARE. PULL YOUR MONEY NOW. I will never accept them as a form of payment again.
Not reliable don’t use if u need money quickly
by rachel v r on 2018/10/11 19:59
I’m a new mom on leave to take of my new baby and I was relying on Venmo to help with my rent. I had a really hard time just finding the person I was looking for. When I searched there name nothing came up and same when they searched me. When I finally found them and got the money sent to me it wouldn’t let me use the instant transaction so I had to do a normal bank transfer which is 1 to 3 day. Today is the 3rd day and I had to call to find out why my money wasn’t in my bank or Venmo account. When I called to see why I was told that I needed verification sent through email in the form of a picture or my ID and was told it could take another 3 days to verify and then another 3 days to get it into my account after I’ve already waited 3 days for transaction that didn’t go through. Why isn’t there anything clearly on the app that lets you verify or even lets you know that you need to verify anything before it bounces back. And I got no notice that it didn’t go through I had to call to find out why. Now I won’t get my money till my I have more late fees then the money I got sent to me and because of how late it’ll be I’m at risk of losing my apartment and being homeless with my baby. If you have any transaction you need to make quickly or that are important don’t trust this app The only good thing I could think of was the person who answered my phone call was very kind and helped the best he could.
YOU DONT HAVE TO PAY A FEE- I love Venmo!
by Abi112399 on 2018/12/03 22:33
Honestly, when dealing with an app that has access to my bank account— I get a little nervous but I’ve 100% never had a problem getting or sending money using this app. I read awful reviews about similar apps like the Cashapp that randomly charges you or withholds money and feel relieved I have Venmo. Very reliable and easy to use. Also makes sending money to friends or payments from small jobs like dog walking easy. I read a lot of reviews complaining about the transfer fee this fee is only charged it you need your money immediately and want to pass the waiting period. You’re paying for the connivence, but also Venmo has to pay a transfer fee so it makes sense. If you are willing to wait a day, they process has no fee. I love Venmo
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