Hostelworld: Hostel Travel App
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Category Rankings
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| Keyword | Volume | Hits | KEI | Rank |
|---|---|---|---|---|
| europe travel |
|
|
29.33 |
8
|
| amsterdam city guide |
|
|
0.00 |
6
|
| amsterdam travel guide |
|
|
3.47 |
5
|
| aussie backpacker |
|
|
0.00 |
3
|
| couch surfer |
|
|
544 |
3
|
| backpacking apps |
|
|
0.00 |
3
1
|
| backpacker essentials magazine |
|
|
90.00 |
3
|
| backpacker trivia |
|
|
0.46 |
3
|
| backpackr ltd. |
|
|
0.00 |
3
|
| couch surfing |
|
|
207 |
2
|
| amsterdam transport map |
|
|
0.00 |
2
|
| couchsurfing travel app |
|
|
785 |
2
|
| europe hostels |
|
|
0.00 |
1
|
| hostile world |
|
|
0.00 |
1
|
| anne's amsterdam |
|
|
63.50 |
1
|
| hostel guru |
|
|
3.72 |
1
|
| hostel world |
|
|
54.03 |
1
|
| hostels australia |
|
|
0.00 |
—
250
|
App name
Hostelworld: Hostel Travel App
Description
The world’s leading travel app for wanderlusters traveling on a budget (don’t miss our latest deals!) who want to stay in a hostel and mix with like-minded travelers as well as locals (our hostel speak feature will help you speak 43 languages fluently, you’re welcome!).
Find affordable accommodation in unmissable locations
+ Search over 17,700 hostels, across 179 countries worldwide
+ From budget party hostels in Europe to picturesque eco hostels in Southeast Asia
+ Book private rooms or shared dorm rooms (mixed or all female options available)
+ Filter by location, price, room type, facilities and more
+ Cheap rooms for any budget. Making travel possible for everyone.
Tried, tested and trusted travel app
+ Helping backpackers and solo travelers ‘Meet the World’ for over 20 years
+ Real reviews from over 13 million+ passionate travelers
+ Rated on value, location, atmosphere etc. by previous guests
+ Featured in Huffington Post’s round up of ‘Best Travel Apps’
Unforgettable experiences and events
+ Discover hostel events and local tours using the ‘Noticeboard’ feature
+ Find FREE activities, helping you meet like-minded travelers
+ Experiences to suit any backpacker or solo traveller. Walking tours, yoga, pub crawls and more
Packed with plenty of perks
+ FREE to download and use, forever!
+ FREE cancellation on all bookings. (We know travel plans can change)
+ Translate up to 43 languages using the ‘Hostel Speak’ feature
+ Use your location to easily find the perfect hostel near you
+ Browse accommodation photos and view your future room
+ Get access to your booking info 24/7 with or without internet access
+ See where you’ve been on the interactive ‘My map’ feature
+ Get inspired by our ‘Top destination’ feature and discover top hostels in London, Amsterdam, Barcelona, Bangkok and more for a backpacking adventure or a gap year abroad.
Hostels for anyone, anywhere!
Literally, anyone…
+ Whether you’re a veteran backpacker, traveling around the world on a budget
+ A gap year student on your first ever backpacking trip
+ A solo traveler, in a group or with a loved one on a romantic holiday
+ Looking for a cheap vacation, budget holiday or epic backpacking trip?
+ Our easy-to-use travel app offers you the biggest choice of accommodation at the best prices.
Literally, anywhere…
+ Anywhere is possible with the Hostelworld app
+ Find accommodation across 178 countries worldwide
+ Hostels on the beach, in the city, even in the jungle
+ Book accommodation all over the world in an instant
+ Book whenever, from wherever. Whether you’re backpacking in Thailand or exploring Italy, the USA or Spain… Access to the world’s best hostels, 24/7!
“Hostels are the best way to travel and Hostelworld is the best way to find them.” - Elite Daily
Want more travel tips and inspiration?
For travel tips and inspiration, check out our blog. If you want to connect with other travelers, make sure to join our travel-obsessed community on Facebook, Twitter, Instagram, Pinterest and YouTube.
+ Hostelworld Blog
+ Facebook
+ Twitter
+ Instagram
+ Pinterest
+ YouTube
Please take a moment to review us on the App Store. Your feedback helps us improve our service for millions of travellers worldwide.
Keywords ranked #25 or better
Keywords ranked between #25 and #250
Not ranked in search results under this keyword
Reviews
5 star for ease of navigation and transparency
by hokize12 on 2021/11/20 13:35
I love the way the app I structured (UI wise). I can see the approximate amount I should expect to pay just from the first glance. There’s no hidden fee sneaking up on me. I can see the reviews very well. Overall I can find the info I need easily. Please keep up the good work!
Is Hostelworld working
by Paul Pape on 2021/11/05 02:11
I’m not sure hustle world is working 2021… Whenever I try it says you’re full…
Experiment
by rurfur on 2021/10/23 00:59
if find one place daunting and over expensive, dont stop your travel plans. I have discovered some secret spots in times when my favorite locations raised their prices to get to the turistic underbelly.
The trick is to search by *The Area*. you are bound to find something that you like.
Mostly good but won’t save card
by fndjdjrnddbbr on 2021/10/09 10:51
I’ve tried a few times to save my card and when I go to use it later it says invalid and I have to re-enter it even though the info is correct
Can’t Log out of account
by NathanUnchained on 2021/10/07 15:18
Is anyone else unable to find a logout button? I need to switch signed in accounts and on the app there isn’t a way to do that. I’m just going to stick to the web version for now!
Convenient and thorough
by Emmanuel justin on 2021/09/10 17:41
Love it. Ive found great hostels in several different places and highly recommend this app.
Love this App!
by Missie93 on 2021/09/08 18:57
This is the best travel app that I have hands down. I used it to find all of my hostels for my trip to Australia and now I use it to explore my own country in the US! Hostels can offer such amazing and fun experiences that you can’t get from a hotel.
This app will scam you!
by Skylar Janus on 2021/09/05 08:13
If you want to book a hostel its your best bet to book it through the hostel's specific website or phone number. Transactions through this app just do not make any financial sense. The only thing I'd ever use this app for is browsing the hostels in your region and to collect some information on them. But do not make any payments or else Hostel-world will drive up the price and collect commission directly from your booking.
Thanks
by PMajorJ on 2021/08/28 06:51
Easy to use. App offered a cheaper price than the website!
Decent
by theromanski on 2021/08/11 07:02
Booking takes far too long to be acceptable. Otherwise easy to use and aesthetically pleasing.
Very hard to book
by Slay Beavers on 2021/08/05 18:19
Sometimes the app glitches and won’t even bring me to the payment screen to book. Aside from that it keeps telling me my saved debit card is invalid. Every time I book a hostel I have to go in and put in new card information… very frustrating.
Great platform
by christinewwwwwwe on 2021/08/03 20:36
Easy to book, great reviews of places and photos. I’ve only used Hostelworld for bookings around the world for the last 7 years and loved it
So far so good
by Tobie is cool on 2021/08/03 18:34
We are now budget travelers after Covid with still paying for college- so we are looking so forward to seeing Greece and enjoying this lovely country that is filled with history. One day at a time and we will do everything the country requires to keep everyone healthy! And hostels are the key to our success to seeing and enjoying the complete environment.
Still glitchy
by KwanK92 on 2021/07/30 03:19
I still cannot view my past stays and cancelled bookings
Oh
by bambïno on 2021/07/30 01:07
Imagine responding to a review that explains a problem in exact detail with “let us know what we could have done better” lol. They told you what you could have done better. Condescending and pathetic. Enjoy your 1 star. 🥰
Search (location) and calendar needs work
by Read out loud on 2021/07/21 00:22
Searching and getting properties on the search is hard. Sometimes even hard to select the dates although it says available on the calendar. If those 2 things can be improved it would be a very good app.
Great concept but buggy
by looking for free movies on 2021/07/18 22:32
This app seems awesome so far, just what I was looking for, but it keeps freezing up on the “where are you going page” no matter how many times I reload it so I can’t use it
Trash. Can’t select dates or destination
by Pcrummy on 2021/07/17 01:19
I have updated this app and removed and reinstalled and it doesn’t load when you try to push destinations or dates. Come on
Freezes on iPhone 12 Pro
by Cosmic Changes on 2021/07/16 20:31
I cannot perform any searches whatsoever.
Awful function
by lolzebrazz on 2021/07/16 00:34
Doesn’t work anymore.
Update broke app
by MeeshellBoo on 2021/07/15 18:41
Doesn’t even allow you to select dates of travel or destination anymore. Junk app.
Great Place to Book ur stay
by atx2022 on 2021/07/15 13:52
Great app to find an affordable stay, also offers special discount for members
Used to work until recently
by User265784 on 2021/07/09 02:46
App crashes on iPhone 12 Pro. Deleted app, and it works again, but after the first search it stops. It’s probably some caching issue or something with local storage. Definitely cannot go past the first search.
Only app I use for hostels
by Redbirdflieshigh on 2021/06/19 15:35
I’ve traveled extensively for many years. The HOSTELWORLD app is consistently the best, description, ratings, directly, maps etc. I’ve compared prices and they’re always the cheapest. Cheaper that a direct booking. 10 stars **********
It no longer works
by Junn!or on 2021/06/10 03:57
It keeps freezing.
Horrible
by Perry Bush on 2021/05/22 16:25
This is by far the worst experience I have ever had! It’s 9:19 am, check out is at 10. I went down and told the front desk manager that I was going to extend for 2 days but would needed to go to the bank (which doesn’t open until 10 ) asked if I could have a late check out, but that I wasn’t actually checking out and was told yes. Went to my room and less than 5 minutes later she was knocking on my door asking for the key. Literally! I explained that it’s not 10 and was told “ it’s ok, you can hang out until 10, we need to clean the room “ I asked how am I do you expect me to get back in and again, the same phrase was stated! I would NEVER recommend this place, in fact I’m contacting my lawyer.
Bug
by Backpacking Diplomacy on 2021/05/17 04:00
Generally love the app, but the current version is crashing on each city search. Developers might want to address this if it’s a widespread issue as it is core functionality and I am unable to use it. Having to look elsewhere for an upcoming trip
sick app
by alexhellacaster on 2021/05/15 04:53
i’ve been using hostelworld to book most of my trips since 2015, it’s amazing. the app is pretty intuitive and lists both hostels and sometimes boutique hotels or even motels so there’s a lot to choose from depending on ur set price/length of stay. whether ur looking to book a tradition dorm style hostel or a private room, hostelworld is a great option
Looks Good
by Rider Vouz on 2021/05/13 19:12
No actual experience yet, but looks very good. Comprehensive website and easy to use.
Best app ever
by Snowboardforever on 2021/05/10 21:54
Title says it all. It’s honestly probably the best app I’ve ever used, all things considered. Very functional and easy to use with every feature I could ever want. I ALWAYS use this app while traveling.
Review
by eddyv96 on 2021/05/04 06:37
Súper easy to use, makes traveling way more easy and saves you tons of money too
Great and convenient!
by RomanSugatov on 2021/04/27 19:30
Happy user or Hostel World app here. Good Job guys!
Decent service with minimal up-front charges
by Jane Sofia Struthers on 2021/04/19 04:45
Booking through Hostelworld always works well and is super dependable. My only complaint would be limited selection of properties, and none in many cities (e.g. Atlanta, Birmingham, Nashville...) But it’s a good service and often allows you to book a fully refundable stay :)
Good
by siendjcofiene on 2021/04/16 03:47
I like it better than booking and stuff
Super Easy to Use
by Wordsworther on 2021/04/04 00:58
Love this app!!
Loved the App but has had A LOT of issues recently.
by Flyjimmyfly on 2021/04/03 02:21
So I used to really love this app however during my two month long trip to South Korea I had A LOT of trouble getting my bookings both current and past to load. This forced me to rely on email confirmations when trying to check in with the Hostel. Additionally since the bookings weren’t loading it was also difficult to quickly reference the address and contact information for each of the hostels.
To be honest I’ve started using Agoda since they have all of the hostels listed in Hostelworld (sometimes at cheaper rates) and, at least in South Korea, more recent reviews.
Don’t waste your time or money with this app
by Flick181 on 2021/03/15 14:29
I would highly suggest not using this app. My experience with it has been more frustrating and problematic than helpful. I was much better off just calling and/or visiting the hostels on your own and booking with them directly. Human interaction is the key which you don’t get with this app. Customer service is a joke and is literally never understanding of your concerns or issues which is quite surprising when traveling but again have to remember it’s just a business trying to get money like the rest of them right?
Mr. Alexander Ortiz
by Highest One on 2021/02/25 00:44
Hi, I am looking for a habitation with bed, table, chair, internet WiFi, private bathroom, fan, air conditioner, kitchen, refrigerator, microwave,stove, kitchen utensils to use.
Range between USD $ 200 to 500 monthly.
I am like to be clean, honest, responsible, respectful, sincere.
I do not work, I have a monthly pension from the Social Security as my income.
Please, write me an Email if you are interested in me, I am single and I do not have children, I am 54 years old.
Thank you very much !!!
.
by Giddyowl on 2021/02/12 00:51
Doesn’t allow lookup of hostel reservation by reservation #.
One big mess
by 44 marty 44 on 2021/01/17 02:04
I've used this app a couple of times only when other apps don't have good deals. The biggest problem with the app is lack of price clarity - you see the price but without additional taxes or fee for HostelWorld. In the end you can pay even almost twice as much as presented in the app. Even the discounts doubt work properly. It's better to sleep in a park than to use this app.
They stole my bank information
by anacarolina.sp on 2020/12/23 05:00
I made a reservation and was written Tha I just needed to pay the hostel world fee and when I looked to my bank account I was charged the full amount of my stay by the hostel! I didn’t authorize them to charge my bank account! I just cancelled my reservation and they didn’t refund me the total amount! I’m waiting for a support answer since 12/14/2020
Easy and effective globally
by Shankster1259 on 2020/11/17 01:22
I use everywhere in the world with ease
Really disappointing
by Carlitos Peru on 2020/10/17 00:27
I booked a hostel 2 days in advanced, but on the same day the hostel emailed me asking me to cancel the booking. They said that due to the pandemic they were closed. I asked them to cancel it for me because I didn’t want to get charged. Then I contacted HostelWorld customer service and after 2 days and two responses from them I haven’t received any positive response. My booking hasn’t been cancelled and I still didn’t get a refund. I’m traveling today and I still need to find a place to stay. I’m certainly not gonna use HostelWorld.
Broken App - Terrible Support
by Netia1128 on 2020/08/01 12:13
My app has been non-functional for weeks, not letting me log in or book accommodation. I have the latest iPhone with the latest software. I’ve uninstalled, reinstalled, and updated the app. I’ve reset my account password. Nothing has worked and the hostelworld support team has done nothing but ask me questions that I’ve already given them the answers to in my requests for help
(for example, when I write them asking for help with the synopsis above and they suggest silly things like updating my software that I already said was up to date 🤦🏻♀️). Honestly, I’m ready to start looking for alternative booking platforms as it’s impossible to work with Hostelworld when there’s a technical glitch.
Good deals, trash app
by Daniel Vanciel on 2020/07/25 09:07
The deals are great and I use the app a lot, but because of that I can tell you that it’s a garbage app that hardly works. Irrelevant pop ups about cancelation policies, crashing while paying, really, the thing hardly works on the technical side, but you’ll still get some mind bending deals. Great for on the fly travelers and last minute bookings, as well as for those of you like me who plan every detail ten years in advance. (Y’all gotta rebuild the whole app from scratch fo real tho ngl..) 💙
hopeless
by ronaldpk on 2020/07/05 10:21
pathetic
They are discriminatory and lie
by TabithaPoppins on 2020/07/01 16:23
Don’t trust these people. They will turn you away after calling to confirm and after I had walked 5 miles from the airport since the metro wasn’t running. The next day once I had the debit card situation solved they ban me from the system.
Co-NO-vid
by SAHARA808 on 2020/06/17 01:50
ABSOLUTELY LOVE Hostel World app!
Simple, clean,crisp! The layout allows you to compare prices & filter based on you and your specific trip needs. It also gives you a break down of ALL prices inclusions/ exclusions. Not to mention DO’S/DONT’S of each property as well as any other nuances they may have!....(Xoxo Taco Tuesday’s!)
No updates about Covid 19
by CidSalz on 2020/04/18 22:50
There have been no updates on the app about the current world situation. I tried contacting them but so far no replies.
Об отмене бронирования
by mishall_angel on 2020/03/28 08:52
Отмена бронирования неудобная система с начислением на мой аккаунт на будущие брони и, если я забронировала в этот же день заезда и потом поменяла своё решение, то бронь изымаешься! Это очень не удобно и выгодно пользователю!!! Так я потеряла 22$! На секундочку в Киеве в хостеле за 22 доллара можно прожить 3 дня в хостеле! Мне просто не подошёл хостел! Вот такой мой горький опыт с этим приложением. Все таки Букинг.com по-приятнее.
Хотя здесь есть некоторые варианты более интереснее чем у букинга🙄
Poor experience, bad policy
by Iztophatfurreal on 2020/03/18 15:39
I’d advise someone to use this app purely to search for hostels BUT DO NOT BOOK THROUGH THEM. You’d be better off booking directly through the hostel. Had I known this, I would have gotten a lower rate, free breakfast, and a full refund when I had to cancel due to THE COVID-19 pandemic. Customer service reps are polite and do what they can, but are unable to really help due to a poor company policy. I lost hundreds of dollars using this app. Just some tips to avoid my bad experience.
Unable to add booking made without a profile into a new profile
by redtraveller25 on 2020/03/17 07:11
It’s a fine app, but issue I’m coming across which is also a problem with the webpage is I can’t add a booking made before I had a profile so that I can manage my booking. I am I’m unable to make changes to my booking.
Lost my password
by patricia de vita on 2020/03/14 18:01
I lost my password two days ago and nobody can help me or answer me!!!
Best way to travel
by Thakichow on 2020/03/12 05:40
If you’re a backpacker or a budget traveler this is the best way to check vacancy and book ahead.
Tech issues
by shakesnbakes on 2020/03/05 20:07
I tried booking a reservation and several times the app froze or was slow to load. Then when I went to put in credit card info, it continued to ask for info even though I already imputed it. Needs an update or something to help with those issues.
Wrong dates booked
by Sorry... No Nickname on 2020/03/04 06:06
App kept defaulting back to wrong dates and I ended up booking the wrong dates
Good app (New user)
by niek-o'nator on 2020/02/21 19:15
So far this app has been working great but it keeps timing out, if it didn’t time out it would be perfect
Best Travel Lodging App
by leadingauthorities on 2020/02/13 19:14
If you are 18-35, this app doesn’t get any better. I’ve used it on 3 continents, 6 countries, and stayed in over 20 hostels booked through them, and it’s perfect for all types of travel and preferences. Happy adventuring!
Easy to find cheap stays
by GangstaCat27 on 2020/02/07 06:53
It is very easy to pick dates and compare prices across the map. I travel all around NZ and Japan and always use this app to compare prices and reviews and book my trip.
Essential!
by kxngjules on 2020/02/06 06:07
One of the best lodging apps period!
Great
by theaspenator on 2020/02/04 23:06
I love this app! The only thing I would change about it is having the ability to search the reviews for keywords so I wouldn’t have to comb through them looking for answers to the specific questions I have. Other than that, couldn’t be better!
3 trips across 6 countries
by Vladdodo on 2020/02/02 17:56
I can’t say enough for this app. I’ve used it to book over 40 nights worth of stays across 6 countries. Clean user interface, strong community of reviewers, and transparent pricing. If you’re traveling on a budget and doing the hostel thing, this app is an essential.
Great quick response
by 101pum on 2020/01/31 03:08
User friendly website
Hello
by Puzziler on 2020/01/28 15:00
It was easy and gave great details on each place
The best
by Bakersaurus3033 on 2020/01/20 04:14
I travel frequently and this is the only app I use. It’s far better than the rest!
Easy app navigation
by Darrylbaskin.com on 2020/01/18 18:23
This is a reliable platform. Easy to navigate and clear terms and policies with participating hostels.
Hidden fees and taxes. Not transparent
by Faris2018 on 2020/01/10 23:12
This app hides taxes and hide their fees. They charge you money that not clearly shown in the confirmation page. They make tricks regarding taxes so sometimes taxes are included in the total cost yet many other times taxes not included. Be careful and look for another straightforward app that is transparent and direct.
Quick and easy to use
by asakryd on 2020/01/04 14:52
I like the app because it lets me find hostels near me- awesome when you get stuck in Tokyo because your flight got canceled ahead of a typhoon! Photos and reviews are great. Easy to book. Unlike discount travel apps, the rooms I’ve booked through this app have never needed dispute on price. It’s an app with a great vibe!
Cool app for when traveling
by Anointed Singer 🎤❤️🙌🏽🙏🏽🔥 on 2020/01/01 23:57
Quick bookings for when traveling 🙏🏽
Liars！ Profiteers that take advantage of powerless young!
by Carinacan666 on 2019/12/30 15:45
On the checkout page, the “Total” fee including tax that I need to pay for the hostel was $856, and “Payable now” was $128. Then I paid the $128.56. But when I got to the hotel, I was asked to pay $829, since the hostel does not get the $128.
Nowhere on the checkout page stated the $128 was extra fee. You’ll never know they charge you extra when you try to find the Terms very hard on their website and see a tiny statement that said they charge a non-refundable deposit fee. But for how they will charge it, by percentage of total fee or a fixed amount, for who and for what purpose, you’ll never know.
They know majorly young people and less powerful people use hostel, so they could take advantage of us and not be worry about we will fight back against it. I could do nothing but complain about it. BEEEEEEE Careful!!!!!!!!!!! Never use this website to book hotels if you don’t want extra fee. You may go directly to the hotel’s website and they will not charge this deposit.
Stranded in Corniglia Italy.
by Sellingall4u on 2019/12/28 14:38
I booked a night in Ostello Hostel and now stranded here. The place apparently closed and no one answering the phone. The Hostelworld is not answering either and the website is down for complaints. I am furious with the situation. It’s late in the day and I have no place to go.
Worst customer service I ever experienced before
by Bweil26 on 2019/12/24 04:03
Terrible staff unwilling to help and unwilling to let me speak to a supervisor and hung up on me
Bad customer service.
by Entertainer Roman Anthony on 2019/12/23 15:29
Not thrilled. I’ll most likely stick with Booking
super simple easy!
by AustinWitherow on 2019/12/19 01:55
so quick i got my hostel in less than 5 mins.
First hostel experience, amazing
by Jordan offline on 2019/12/09 22:29
This was my first ever hostel experience and honestly thought I wasn’t going to enjoy it. I was very wrong. The room (4 bed) was a little small but you’re only there to sleep. I loved how easy it was to meet people and how convenient everything was. The breakfast was nice, there is laundry, the location is PERFECT, the bar was cheap with good drinks, and the staff was incredibly helpful and kind. Shoutout to Amanda, David, Johnny and Dez. Thank you!
Maps
by Felipe198420 on 2019/12/02 09:19
Is really hard to go from the map in the app (that is not so good) to google maps to get directions.
Very useful!
by Janosch1988 on 2019/12/01 08:53
Nice app to have when traveling in Berlin
Good, but...
by aroundtheworld78 on 2019/11/24 13:52
Usually a very good app, but a hostel we booked on the app did not exist when we arrived.
Travelers app
by Sparkinator311 on 2019/11/11 12:58
Most helpful app when traveling with no plans :) I usually book rooms an hour or so before and this app is very helpful in deterring which to choose and how to book.
Can’t get a hold of anyone ?
by jebfiskenthfifdkwnsnenr on 2019/11/09 01:47
Made a reservation- had to cancel 20 minutes later - couldn’t do it through the hostel - couldn’t get ahold of anyone in this app or cancel on the app. Really frustrating
Awesome!
by Tansurf on 2019/11/08 17:48
Always the best prices and super easy to use!
Best way to navigate around a foreign country
by primo.j on 2019/11/07 08:31
Want to meet awesome people?
Want to have an authentic backpacker experience, then this app is for you, not only to find a place to crash but also find awesome backpackers(or friends) from around the world with so many intriguing stories that makes this world fascinating.
Old man
by m panchame on 2019/11/02 19:11
Is hard to fallow the bucking process but after 15 minutes putting same information I change to another card and it work but system did not inform that credit card was not accepted
Freaking Awesome
by Erika A. on 2019/10/26 06:26
I love love love this app. Only requests are:
- Hostelworld blog is great: can we put a tab in for it on the app?
- During current booking please list number of days!
Thanks :)
Easy Booking
by kajapapaya! on 2019/10/26 01:57
My daughter and I spent a year traveling with backpacks and continue to travel at least every couple of months. Hostelworld app makes it so convenient to find places that suit us (by reading the profile, the reviews, and studying the map) and to book rooms. In just a few quick clicks we have a place to stay and have all the important booking, location, and direction info stored. It’s been a life-saver.
Great App!
by MisterBrunoBear on 2019/10/24 10:04
Literally so easy to use! The photos and description are always on point. I use this app every time I need to book hostels.
It was cheaper to book the day of
by KevinChinaman on 2019/10/21 12:37
Hotels.com was cheaper too. I book more than a month before my arrival date
Dishonest
by 102938vlt on 2019/10/20 09:46
They do not show negative reviews. Anything under 7.0 is hidden and or removed. I posted a review on a recent stay in a hostel that was less than pleasant (the place has a rating of 8.4!) and they refuse to release my review. People do not see the true ratings of places on this app. Be warned.
Great app
by catliver96 on 2019/10/18 21:42
Love this app! Very easy to use and super helpful.
The Hostel World
by A. Scorpio on 2019/10/14 17:41
Great app, very user friendly, and a convenient inexpensive yet great way to travel, just one of many ways to travel for the low low.
Review
by shish3 on 2019/10/13 09:58
Easy to use, however it does tend to charge a little more than the hostel would if you booked in person (although then you risk the hostel being fully booked).
What I always use
by Richter0909 on 2019/10/13 01:00
I love Hostelworld, I’ve found rooms around the world at last minute with this app. It’s my go to and the interface is easy to use.
I love that the rating is broken up by age and category, but I wish that on the app, I could see the rating specifically about each category. I also wish there was an easier way to contact the hostel staff via the app. There should be an email or phone number (preferably both) listed with each booking.
Great site otherwise.
Love this app
by jasonwu000 on 2019/10/10 08:43
What can I can hosteling changed my lifestyle and this app is the key definitely love it, must have in the gap year!
Perfect
by claire500 on 2019/10/09 14:10
I’ve been using Hostelworld for all my trips. It works flawlessly every time. Highly recommend!!!
Great tool
by Your phone is not your friend on 2019/10/06 03:14
Hostel world has helped me travel on the cheap without putting myself in bad situations. I’ve met amazing people at all the hostels I have stayed at and they all matched their reviews and ratings honestly. It’s been an incredibly useful tool over a number of trips and to top it off it is a beautiful, well designed, user friendly app. Couldn’t ask for any more.
News an option to modify reservation dates instead of only cancel
by Daniel's IPAD on 2019/10/05 20:32
News an option to modify reservation dates instead of only cancel
Easy to use
by Kaylaaaa15347842 on 2019/10/05 08:09
Easy to use with many options and information
App and customer service are broken
by marknorps on 2019/10/04 14:34
The very first time using this app I was charged a deposit but received no confirmation, either by email or in app. This led to me having to find a different place to stay the night in question. Eventually the hostel I booked charged me for the room I never used.
When I contacted customer service they insisted it was my fault that I missed my booking and refused to reimburse me for the charges. I usually don’t leave reviews and it really was an insignificant amount lost, but the whole process has destroyed any trust I might have for the service. Deleting.
hostel world app just failed big time on me
by Ric582 on 2019/10/04 09:25
i just landed in El Cairo, Egypt
at Miami Cairo Hostel
i have to say, i never had this problem but i think that Hostelworld just ruined part of my vacation, because now i have to go out and find a hotel room. This place is a total DUMP, never seen anything like this and i been staying in hostel for a long time in different countries.
This references in the hostelworld app must been fake, (made by someone for the hostel)
because this place is ugly and dirty, is nasty, nothing like in the pictures.. the pictures must had been altered.
There is no one staying here but me. Im completely alone, is a scary place and situation.
I dont understan why hostelworld doesnt have someone rating this places for the app.
because this does not qualify to be called a hostel. period.
This is not cool at all.
now i feel i cant trust hostelworld no more.
I will cancel my second day stay and will spend my whole day looking for a decent place to stay, thats not fair for me who came here on vacation.
I had been in bad hostels, dirty, etc..
but never something like this...
Is completely empty, no one is here, is scary place and dirty.. like i said, all references must be fake. Feel like i want to run out of here.
GET THIS APP IF YOU EVER GO TO EUROPE
by honestpants on 2019/02/27 16:04
This is the best app when your traveling. Hostels aren’t scary, dirty or unsafe. Hostels are the new hotels but cheaper! If you doubt it, just stay at one! I backpacked Europe for 3 weeks on the cheap. And every hostel was like a hotel. If you don't like people, GET YOUR OWN ROOM! It’s cheap! Nothing compared to the price of a hotel especially in high demand cities like Rome, Paris or Barcelona. Hostels are humbler than hotels for sure. They won’t have 1000 thread count sheets and a fridge with a mini bar. BUT! They’re clean, they’re friendly, they’re SUPER cheap. This app provides the best rating system of hostels. You like clean? This app will tell you which hostel is the cleanest. You like environment? This app tells you which hostels are the more lively ones. Get this app.
Just do it-Nike
Inflated rating system and no liability
by Mistiq on 2019/07/24 11:51
I made a booking for 3 nights, but the hostel was a dump so I left after night 1. I tried to get a full refund of the remaining two nights from the hostel but was given a partial refund bc they said they have to pay Hostel world a booking fee(which makes sense). I tried to solicit Hostel Worlds help and they provided no assistance and took no responsibility for what is ranked as a “Very Good” hostel on their site. They did not refund me the portion which is their booking fee for the 2 nights I didn’t stay (total $22). So I ended up paying hostel world 2 nights worth of booking fees for nights I did not stay there. Also The lowest possible ranking on their app is a 2. Pretty sure there are numbers lower than that... Lesson learned: If you see a hostel you want to stay at on Hostel World don’t book it through their site. You will save money by booking directly with the hostel and you will have more rights to your money
Dream House
by Hui63 on 2019/04/17 22:32
Our stay in dream house was perfect. The apartment is located in the middle of the mountains. You will see the most spectacular mountain and nature view from the apartment. There is a river in front of the apartment. You can hike around into the most beautiful nature including river and mountains of northwest Tehran. Its 20 minutes away from center of Tehran. The apartment is beautiful, clean, well decorated and has the breathtaking view from the windows. The bed is very comfortable. You can cook in the kitchen and barbecue in the backyard. There is refrigerator too. Mojtaba, the host is very accommodating, friendly and kind. He is available 24/7. The breakfast is really good. I will stay here again. Thank you Mojtaba for our stay in your lovely apartment.
Best App for traveling!
by EMHHKL on 2019/01/31 17:00
Hostelworld has time and time again exceeded my expectations. It is by far the most useful app you could possibly have while traveling. Not only do they let you book hostels in advance but they let you know the period you have to cancel or change your reservation in case your travel plans have changed! They provide you with the best index of hostels all around the world and let their customers make the decisions about which Hostels are the best to stay in. You can read other reviews and look at hostel ratings and decide which one would be the best for you. Could not have traveled without Hostelworld and will continue to use it for a very long time
HostelWorld
by D. Hill on 2018/10/15 09:44
HostelWorld is a solid hotel booking application that allows users to easily book accommodations at any of the listed residences. The app provides all the information on listed hostels you would want to know whether it be prices, images, policies, details on the place itself and more. The app has user reviews to provide even more information to help better inform your decision. Search is easy with the ability to type in your destination, party and how long you plan to stay. Users can create accounts to better manage their travel allowing you to save locations as well as perform other activities. The app even works as a mini travel guide with the My Trips section giving you information on places you plan to visit.
Useful
by Kels1138 on 2018/08/30 22:04
I love this app, the only thing I wish was different was the filter settings. Instead of only being able to filter through the overall rating of the hostel I wish I could search by the rating of each characteristic individually. For example cleanliness may be more important than location for me, so I could search for high cleanliness ratings, because that’s what’s most important to me. Also it would be nice to be able to search for things such as rooftop access or hostels that have a good view.
hostel world app just failed big time on me
by Ric582 on 2019/10/04 09:25
i just landed in El Cairo, Egypt
at Miami Cairo Hostel
i have to say, i never had this problem but i think that Hostelworld just ruined part of my vacation, because now i have to go out and find a hotel room. This place is a total DUMP, never seen anything like this and i been staying in hostel for a long time in different countries.
This references in the hostelworld app must been fake, (made by someone for the hostel)
because this place is ugly and dirty, is nasty, nothing like in the pictures.. the pictures must had been altered.
There is no one staying here but me. Im completely alone, is a scary place and situation.
I dont understan why hostelworld doesnt have someone rating this places for the app.
because this does not qualify to be called a hostel. period.
This is not cool at all.
now i feel i cant trust hostelworld no more.
I will cancel my second day stay and will spend my whole day looking for a decent place to stay, thats not fair for me who came here on vacation.
I had been in bad hostels, dirty, etc..
but never something like this...
Is completely empty, no one is here, is scary place and dirty.. like i said, all references must be fake. Feel like i want to run out of here.
Great app. May i offer a suggestion?
by Mandilions on 2018/07/10 00:02
This app has been great for finding hostels and reading reviews. I think one feature that would dramatically improve the hostel experience was if this app allowed you to rate people who shared a room with you. While I have had no problem with some of the hostels themselves, some of my experiences have been miserable thanks to inconsiderate roommates. This would enable hostels to see a rating for a specific person and decline them staying at the hostel if they have a bad rating, or charge them extra. This would hold people more accountable for being considerate when sharing a room with others. Please consider this.
Trash Support
by CrunchyCat1 on 2019/03/06 23:32
When purchasing a hostel for spring break, my web browser autofilled the wrong email while completing the purchase and for some reason this tiny mistake was entirely irreparable. Assuming this was an easy issue to fix, I emailed support. After a day, the entirely unhelpful, Maks from support, replied spelling my name wrong and telling me that there is simply no way to change the email associated with a booking EVEN if I’m the owner of that email and can receive emails sent to it. I found this to be extremely annoying and I was incredulous that he vaguely blamed this on some “data protection laws”. There is simply no way that this is true. Many companies allow
you to change an associated email (I’ve done it with Microsoft for example).
If you’re reading this devs, add a way to change the email associated with a booking.
Broken App - Terrible Support
by Netia1128 on 2020/08/01 12:13
My app has been non-functional for weeks, not letting me log in or book accommodation. I have the latest iPhone with the latest software. I’ve uninstalled, reinstalled, and updated the app. I’ve reset my account password. Nothing has worked and the hostelworld support team has done nothing but ask me questions that I’ve already given them the answers to in my requests for help
(for example, when I write them asking for help with the synopsis above and they suggest silly things like updating my software that I already said was up to date 🤦🏻♀️). Honestly, I’m ready to start looking for alternative booking platforms as it’s impossible to work with Hostelworld when there’s a technical glitch.
Good deals, trash app
by Daniel Vanciel on 2020/07/25 09:07
The deals are great and I use the app a lot, but because of that I can tell you that it’s a garbage app that hardly works. Irrelevant pop ups about cancelation policies, crashing while paying, really, the thing hardly works on the technical side, but you’ll still get some mind bending deals. Great for on the fly travelers and last minute bookings, as well as for those of you like me who plan every detail ten years in advance. (Y’all gotta rebuild the whole app from scratch fo real tho ngl..) 💙
Easy Booking
by kajapapaya! on 2019/10/26 01:57
My daughter and I spent a year traveling with backpacks and continue to travel at least every couple of months. Hostelworld app makes it so convenient to find places that suit us (by reading the profile, the reviews, and studying the map) and to book rooms. In just a few quick clicks we have a place to stay and have all the important booking, location, and direction info stored. It’s been a life-saver.
Horrible
by Perry Bush on 2021/05/22 16:25
This is by far the worst experience I have ever had! It’s 9:19 am, check out is at 10. I went down and told the front desk manager that I was going to extend for 2 days but would needed to go to the bank (which doesn’t open until 10 ) asked if I could have a late check out, but that I wasn’t actually checking out and was told yes. Went to my room and less than 5 minutes later she was knocking on my door asking for the key. Literally! I explained that it’s not 10 and was told “ it’s ok, you can hang out until 10, we need to clean the room “ I asked how am I do you expect me to get back in and again, the same phrase was stated! I would NEVER recommend this place, in fact I’m contacting my lawyer.
Loved the App but has had A LOT of issues recently.
by Flyjimmyfly on 2021/04/03 02:21
So I used to really love this app however during my two month long trip to South Korea I had A LOT of trouble getting my bookings both current and past to load. This forced me to rely on email confirmations when trying to check in with the Hostel. Additionally since the bookings weren’t loading it was also difficult to quickly reference the address and contact information for each of the hostels.
To be honest I’ve started using Agoda since they have all of the hostels listed in Hostelworld (sometimes at cheaper rates) and, at least in South Korea, more recent reviews.
Always loved it UNTIL....
by Thiessen12 on 2019/04/11 08:26
Great app to connect to great hostels around the world and providing free cancellations makes hostelworld a wonderful app/website. HOWEVER I booked a hostel reading it had good and no negative reviews at all on hostelworld, and booked it. When I went everywhere else TripAdvisor reviews, yelp reviews, etc. everyone said the hostel was the worst imaginable hostel in the city! Hadn’t had a good review since 2015!!! Maybe you can say reviews are biased but photos AREN’T and it was clear this place was a complete nightmare. So I cancelled my stay and my trust in hostelworld definitely declined a lot after that. Is hostelworld a sell out allowing hostels to buy good reviews when they don’t deserve it? It seems like it.
First hostel experience, amazing
by Jordan offline on 2019/12/09 22:29
This was my first ever hostel experience and honestly thought I wasn’t going to enjoy it. I was very wrong. The room (4 bed) was a little small but you’re only there to sleep. I loved how easy it was to meet people and how convenient everything was. The breakfast was nice, there is laundry, the location is PERFECT, the bar was cheap with good drinks, and the staff was incredibly helpful and kind. Shoutout to Amanda, David, Johnny and Dez. Thank you!
Organized, pretty, and useful
by brithanybm on 2018/03/05 00:27
It’s so much easier to manage my bookings through my phone since it’s my main form of communication, so I appreciate the app’s existence in general. I do like the interface, very similar to its desktop version. And I appreciate that some rooms are available on the app that are not in the website, though it is a bit off putting for those who are trying to book online. My only concern is that flexible booking doesn’t seem to be an option on the app, no matter who hard I look.
Buggy app and site screwed me
by Udjason333333 on 2019/08/24 17:01
I booked with HW. And needed to change my dates as travel changed. But for some reason I couldn't sign into my account. I sent the reset password five times!!! Nothing. Now, iced used this app a few years ago. I have an account. But for some reason i notice I received an email telling me how to setup my account. Curious. I click the link. Doesn't work. I contact support and they are not helpful. Their solution was to call the hostel. So basically call international from a very different time zone. Eventhough the confirmation email came from hostel world. And had a link that said "manage booking". So not helpful. Fix your bugs.
Awesome map
by Wilhelm R. on 2018/12/06 08:30
This app is very user friendly. I appreciate being able to read reviews on the Hostels I book because I want to get value for my money and pay a little extra for things that are important to me, like not sleeping in a place with bed bugs. But the best part is the Map! It’s better than google maps if you ask me. I can figure out where I need to be and all the local spots around it no problem. I use it all the time.
Really professional work
by Dbds20223 on 2018/05/24 05:04
As a mobile developer, I really appreciate a company that puts in the time and effort to have a functional, polished mobile app. Not only is the app working without issue, but they’ve managed to properly take advantage of the iPad’s screen size for certain interfaces—when viewing hostel options, they use the space to show a map alongside the list info.
Keep up the good work.
This is a horrible app!
by 3rdm@n on 2018/01/03 18:36
So I'm a current HI-USA cardholder/member. I looked into this app to make searching for hostels, cheap hotels, couch surfing, and B&B's simpler.
Here's the thing: wouldn't you want the app to hold your actual travel cards? What if you're an ISIC card member? What about mileage cards? What about AAA card members? How about AARP? Why couldn't you enter your HI-USA card information to speed up your searches & transactions and save you the headache by using ONE app. It'd be the best app ever!
No. That functionality doesn't appear to be in the mindset of the developers. No customer service to speak of.
What's the point?
I don't mind carrying all the cards, passport, identification, IDP, etc. I was just hoping to use a one app to get everything sorted out and readily available. Why should anyone use four apps?
Don't download. If you see any posts with one star check out WHY that person chose one star. I'm sure you'll see a pattern. Seems to me the employees of this developer are just making up entries of five stars to make them more relevant.
What I always use
by Richter0909 on 2019/10/13 01:00
I love Hostelworld, I’ve found rooms around the world at last minute with this app. It’s my go to and the interface is easy to use.
I love that the rating is broken up by age and category, but I wish that on the app, I could see the rating specifically about each category. I also wish there was an easier way to contact the hostel staff via the app. There should be an email or phone number (preferably both) listed with each booking.
Great site otherwise.
Application Development Needed
by IAM ART LLC on 2018/08/06 21:14
I booked a stay at one of the many hostels in Hostelworlds network. My reservation couldn’t be accommodated and there is no way to call Hostelworld only email and request a refund, not cool. Also, why does the app not automatically require guest to create an account at the time of registration for the booked stay?? And why didn’t I receive a confirmation email for the deposit I paid?
I do not like how this app has been developed and run. I will not be using Hostelworld or any of its subsidiaries to book at anymore hostels, hotels or anything else & would appreciate a full refund to the debit card that made the deposit for my cancelled stay.
So far so good
by Tobie is cool on 2021/08/03 18:34
We are now budget travelers after Covid with still paying for college- so we are looking so forward to seeing Greece and enjoying this lovely country that is filled with history. One day at a time and we will do everything the country requires to keep everyone healthy! And hostels are the key to our success to seeing and enjoying the complete environment.
Great tool
by Your phone is not your friend on 2019/10/06 03:14
Hostel world has helped me travel on the cheap without putting myself in bad situations. I’ve met amazing people at all the hostels I have stayed at and they all matched their reviews and ratings honestly. It’s been an incredibly useful tool over a number of trips and to top it off it is a beautiful, well designed, user friendly app. Couldn’t ask for any more.
Don’t waste your time or money with this app
by Flick181 on 2021/03/15 14:29
I would highly suggest not using this app. My experience with it has been more frustrating and problematic than helpful. I was much better off just calling and/or visiting the hostels on your own and booking with them directly. Human interaction is the key which you don’t get with this app. Customer service is a joke and is literally never understanding of your concerns or issues which is quite surprising when traveling but again have to remember it’s just a business trying to get money like the rest of them right?
Hostelworld app makes my life so easy
by ChristinaReads on 2018/05/13 14:55
I have been traveling for 8 months and have been using the Hostelworld app everywhere I go. Have probably booked 90% of my accommodations through this app. It is just so easy to use, it shows you everything you need to know, and makes it so much less scary to show up in a new town. Just wanted to say how much I appreciate this app!
App and customer service are broken
by marknorps on 2019/10/04 14:34
The very first time using this app I was charged a deposit but received no confirmation, either by email or in app. This led to me having to find a different place to stay the night in question. Eventually the hostel I booked charged me for the room I never used.
When I contacted customer service they insisted it was my fault that I missed my booking and refused to reimburse me for the charges. I usually don’t leave reviews and it really was an insignificant amount lost, but the whole process has destroyed any trust I might have for the service. Deleting.
Their customer service is slow and arrogant
by umit10101130 on 2018/08/02 03:12
I have contacted their customer service to get a refund of an accidental booking only a few hours after booking. They responded very late and arrogantly. They said that "I should have read the conditions more carefully". The hostel I booked has tons of explanations and you need to click many "show more" buttons to actually see those. When I mentioned that I accept my mistake and I'd appreciate if they do me a favor this time, I got another negative response stating that "I should be more careful in the future". I took that advice and deleted the app.
p.s. the amount was ~10 dollars.
Quick and easy to use
by asakryd on 2020/01/04 14:52
I like the app because it lets me find hostels near me- awesome when you get stuck in Tokyo because your flight got canceled ahead of a typhoon! Photos and reviews are great. Easy to book. Unlike discount travel apps, the rooms I’ve booked through this app have never needed dispute on price. It’s an app with a great vibe!
Really disappointing
by Carlitos Peru on 2020/10/17 00:27
I booked a hostel 2 days in advanced, but on the same day the hostel emailed me asking me to cancel the booking. They said that due to the pandemic they were closed. I asked them to cancel it for me because I didn’t want to get charged. Then I contacted HostelWorld customer service and after 2 days and two responses from them I haven’t received any positive response. My booking hasn’t been cancelled and I still didn’t get a refund. I’m traveling today and I still need to find a place to stay. I’m certainly not gonna use HostelWorld.
A must-have travel app
by domesticaveman on 2019/05/09 14:43
Whether you’re domestic or abroad, this is a must-have app if you travel. The USA has a surprising amount of hostels and that list is growing, but over seas, this app will save you hundreds of dollars per trip. Never had a bad experience and I’ve used this app in countless countries. Any review that says otherwise is fueled by temporary, bratty emotions. Haha.
5 star for ease of navigation and transparency
by hokize12 on 2021/11/20 13:35
I love the way the app I structured (UI wise). I can see the approximate amount I should expect to pay just from the first glance. There’s no hidden fee sneaking up on me. I can see the reviews very well. Overall I can find the info I need easily. Please keep up the good work!
Best way to navigate around a foreign country
by primo.j on 2019/11/07 08:31
Want to meet awesome people?
Want to have an authentic backpacker experience, then this app is for you, not only to find a place to crash but also find awesome backpackers(or friends) from around the world with so many intriguing stories that makes this world fascinating.
Experiment
by rurfur on 2021/10/23 00:59
if find one place daunting and over expensive, dont stop your travel plans. I have discovered some secret spots in times when my favorite locations raised their prices to get to the turistic underbelly.
The trick is to search by *The Area*. you are bound to find something that you like.
Save my Info please
by MrEdman4 on 2018/08/02 13:02
This app is great for booking hostels, it NEEDS to save information about your bookings for offline use. I’m tired of screenshotting the directions page or finding a mcdonalds because I forgot to and am now lost. Even worse is I have directions but forgot what the place is called. How about when I look at the map it says the name of the place rather than “map”.
It NEEDS to save my search preferences. Yes hostelworld, I want a mixed/male dorm sorted by price, I’ve done that for every search for three months. Just because I change the city in my search does not mean I am no longer poor.
Same for reviews. I’m the same age from the same country traveling for the same reason.
Otherwise 10/10, how did people travel before the internet?
Be careful with your booking.
by Tucstwo22 on 2018/01/02 16:35
I used this app religiously. I spend between 12-15 nights per month in a hostel because of work and travel. I used to use this everytime. They offer "flexible booking" so if you're schedule changes you can secure your deposit for another booking. Well this time they wouldn't let me do that because it was within 24 hours of check in. Tell me something, Hostelworld, why do you sell "deposit protection" within the 24 hours of the no cancellation policy? It makes the service unrecoverable. It's scammy at best...probably fraud though.
Bug
by Backpacking Diplomacy on 2021/05/17 04:00
Generally love the app, but the current version is crashing on each city search. Developers might want to address this if it’s a widespread issue as it is core functionality and I am unable to use it. Having to look elsewhere for an upcoming trip
Horrible experience!!!!
by LizaMalicia on 2018/12/31 14:22
Do not use this app at all!!!!!
Made my booking several days in advanced, received email/ app confirmation but when I showed up to the hostel owner advised it was incorrect and that they were fully booked!!!!
now I found myself stranded as everything around me is fully booked!!!! ...have been trying to reach out to hostel world for an explanation and NO ONE is answering me!!!!!! Emailed them and still pending an answer ...their phone number doesn’t work abroad!!!! I am totally screwed up...also the owner from the hostel advised this happens all the time with hostelworld!!!!
Save yourself a headache like this and Do Not use this Service!!!!
Can’t imagine backpacking without it!
by Henry Rice on 2018/05/29 06:26
Hostelworld has provided a consistent way to find and book hostels that makes traveling on a budget much easier. I’ve had very good results following Hostelworlds ratings and photos. I used the app in Asia where I stayed for months, and in Europe for several weeks, and it was always a great resource.
So promising but not yet
by rjrj87 on 2019/01/09 19:14
This app is great is so many ways. It’s still in early stages. The search and listing bookings, giving directions, and speak are great. Listing your itinerary in a calendar and the hostel’s events brilliant. However, the volume for “speak” is incredibly quiet even when device sounds are maxed. And the hostel chat is very limited to only 50 hostels out of over 10,000 in the world. Plus the “my trip” feature needs some work.
Makes life easier
by kduff27 on 2018/10/27 07:19
While traveling around Europe sometimes I don’t exactly know where I want to go or what I want to see. The hostel works app makes it easy to book the day of for places all over the world right from your phone. Definitely simplifies life and gives me one less thing to worry about
3 trips across 6 countries
by Vladdodo on 2020/02/02 17:56
I can’t say enough for this app. I’ve used it to book over 40 nights worth of stays across 6 countries. Clean user interface, strong community of reviewers, and transparent pricing. If you’re traveling on a budget and doing the hostel thing, this app is an essential.
Hostel World has always been thee best!
by HellaOakland on 2019/10/01 04:56
I’ve used Hostel World since 2011 and it’s been great! I’ve stayed at hostels for a majority of the 20+ countries I’ve been to and have met a few awesome people from around the world who I still keep in touch with. I’ve recommended HW for anyone I know that’s traveling solo.
THEY WILL STEAL YOUR MONEY
by kekskskfnfndkdks on 2019/05/19 16:06
I wish I would have read more reviews before I had booked with this horrible horrible company. They give you one price and state that it includes ALL taxes, they then proceed to collect a portion of the reservation upon booking and tell you that you will pay the difference at check in. NO. You pay the full price upon arrival and when you ask WHY the representatives give you a round about answer and do not give you your money back. This company is full of liars and thieves. AVOID AVOID AVOID.
Very user friendly
by a Ryan Seacrest Type on 2018/09/28 06:10
It gives you all necessary information and allows you to book on the go and compare directly with other hostels in the area. The only thing I would like to see added is the hostels phone number underneath their address
Decent service with minimal up-front charges
by Jane Sofia Struthers on 2021/04/19 04:45
Booking through Hostelworld always works well and is super dependable. My only complaint would be limited selection of properties, and none in many cities (e.g. Atlanta, Birmingham, Nashville...) But it’s a good service and often allows you to book a fully refundable stay :)
Great
by theaspenator on 2020/02/04 23:06
I love this app! The only thing I would change about it is having the ability to search the reviews for keywords so I wouldn’t have to comb through them looking for answers to the specific questions I have. Other than that, couldn’t be better!
Horrible Customer Service
by Etrouble on 2019/08/13 16:29
I was lied to by customer service (they told me that my booking was cancelled, didn’t reply for 3 days and suddenly it wasn’t cancelled), so I got scammed into paying for 2 reservations. Their customer service provided no help at all- they told me they “investigated” my issue, but when I asked they told me their investigations just mean they replied to your customer service email. I would stay as far away from this app as possible if you want to avoid being scammed.
Rating Trends
12,7,14,11,12,17,12,9,22,17,9,10,18,8,8,11,9,9,15,9,14,8,10,12,5,18,10,12,11,13,16,11,23,11,6,12,13,15,0,18,8,7,8,11,13,12,12,14,13,8,6,16,7,10,9,7,8,7,0,27,16,9,10,11,11,14,9,11,9,7,8,18,9,11,13,14,8,15,12,10,14,21,3,11,12,12,14,11,3,11
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2
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247 | |
|
1
|
433 |
Current Version
(10.25.0)
5.0
48,645
total
|
5
|
44,111 | |
|
4
|
3,689 | |
|
3
|
570 | |
|
2
|
91 | |
|
1
|
184 |
Version History
| 10.25.0 | Current Version | 11/15/2021 | |
| 10.24.0 | Upgrade | 09/23/2021 | |
| 10.23.0 | Upgrade | 09/20/2021 | |
| 10.22.0 | Upgrade | 09/06/2021 | |
| 10.21.0 | Upgrade | 08/09/2021 | |
| 10.20.0 | Upgrade | 07/26/2021 | |
| 10.19.0 | Upgrade | 07/13/2021 | |
| 10.18.1 | Upgrade | 07/01/2021 | |
| 10.18.0 | Upgrade | 06/28/2021 | |
| 10.17.0 | Upgrade | 06/15/2021 | |
| 10.16.0 | Upgrade | 05/31/2021 | |
| 10.15.0 | Upgrade | 05/17/2021 | |
| 10.14.0 | Upgrade | 05/04/2021 | |
| 10.13.0 | Upgrade | 04/20/2021 | |
| 10.12.0 | Upgrade | 04/06/2021 | |
| 10.11.0 | Upgrade | 03/22/2021 | |
| 10.10.0 | Upgrade | 03/09/2021 | |
| 10.9.0 | Upgrade | 02/22/2021 | |
| 10.8.0 | Upgrade | 02/09/2021 | |
| 10.7.0 | Upgrade | 01/26/2021 | |
| 10.6.0 | Upgrade | 01/11/2021 | |
| 10.5.0 | Upgrade | 12/15/2020 | |
| 10.4.0 | Upgrade | 11/30/2020 | |
| 10.3.0 | Upgrade | 11/17/2020 | |
| 10.2.0 | Upgrade | 11/02/2020 | |
| 10.1.0 | Upgrade | 10/19/2020 | |
| 10.0.0 | Upgrade | 10/05/2020 | |
| 9.3.0 | Upgrade | 09/21/2020 | |
| 9.2.1 | Upgrade | 09/11/2020 | |
| 9.2.0 | Upgrade | 09/07/2020 | |
| 9.1.0 | Upgrade | 08/24/2020 | |
| 9.0.0 | Upgrade | 08/11/2020 | |
| 8.23.1 | Upgrade | 07/30/2020 | |
| 8.23.0 | Upgrade | 07/28/2020 | |
| 8.22.0 | Upgrade | 07/13/2020 | |
| 8.21.0 | Upgrade | 06/29/2020 | |
| 8.20.0 | Upgrade | 06/17/2020 | |
| 8.19.0 | Upgrade | 06/15/2020 | |
| 8.18.0 | Upgrade | 06/02/2020 | |
| 8.17.0 | Upgrade | 05/21/2020 | |
| 8.16.0 | Upgrade | 05/05/2020 | |
| 8.15.0 | Upgrade | 04/20/2020 | |
| 8.14.0 | Upgrade | 04/06/2020 | |
| 8.13.0 | Upgrade | 03/23/2020 | |
| 8.12.0 | Upgrade | 03/10/2020 | |
| 8.11.0 | Upgrade | 02/24/2020 | |
| 8.10.1 | Upgrade | 02/13/2020 | |
| 8.10.0 | Upgrade | 02/10/2020 | |
| 8.9.0 | Upgrade | 02/03/2020 | |
| 8.8.0 | Upgrade | 01/22/2020 | |
| 8.7.0 | Upgrade | 01/14/2020 | |
| 8.6.0 | Upgrade | 12/09/2019 | |
| 8.5.0 | Upgrade | 11/15/2019 | |
| 8.4.0 | Upgrade | 11/11/2019 | |
| 8.3.0 | Upgrade | 10/30/2019 | |
| 8.1.0 | Upgrade | 10/01/2019 | |
| 8.0.0 | Upgrade | 09/14/2019 | |
| 7.8.0 | Upgrade | 08/21/2019 | |
| 7.7.0 | Upgrade | 07/26/2019 | |
| 7.6.2 | Upgrade | 07/13/2019 | |
| 7.6.1 | Upgrade | 06/30/2019 | |
| 7.6.0 | Upgrade | 06/26/2019 | |
| 7.5.0 | Upgrade | 05/13/2019 | |
| 7.4.1 | Upgrade | 04/27/2019 | |
| 7.4.0 | Upgrade | 04/23/2019 | |
| 7.3.0 | Upgrade | 04/02/2019 | |
| 7.2.1 | Upgrade | 03/15/2019 | |
| 7.2.0 | Upgrade | 03/11/2019 | |
| 7.1.0 | Upgrade | 02/25/2019 | |
| 7.0.0 | Upgrade | 01/31/2019 | |
| 6.22.0 | Upgrade | 01/16/2019 | |
| 6.21.0 | Upgrade | 12/12/2018 | |
| 6.20.1 | Upgrade | 11/12/2018 | |
| 6.20.0 | Upgrade | 11/07/2018 | |
| 6.19.0 | Upgrade | 10/08/2018 | |
| 6.18.2 | Upgrade | 09/27/2018 | |
| 6.18.1 | Upgrade | 09/20/2018 | |
| 6.18.0 | Upgrade | 09/15/2018 | |
| 6.17.0 | Upgrade | 09/05/2018 | |
| 6.16.0 | Upgrade | 08/24/2018 | |
| 6.15.0 | Upgrade | 07/23/2018 | |
| 6.14.0 | Upgrade | 07/05/2018 | |
| 6.13.0 | Upgrade | 06/05/2018 | |
| 6.12.0 | Upgrade | 05/21/2018 | |
| 6.11.1 | Upgrade | 05/02/2018 | |
| 6.11.0 | Upgrade | 05/01/2018 | |
| 6.10.0 | Upgrade | 04/09/2018 | |
| 6.9.0 | Upgrade | 03/13/2018 | |
| 6.8.0 | Upgrade | 02/20/2018 | |
| 6.7.1 | Upgrade | 01/30/2018 | |
| 6.7.0 | Upgrade | 01/25/2018 | |
| 6.6.0 | Upgrade | 01/08/2018 | |
| 6.5.0 | Upgrade | 12/12/2017 | |
| 6.4.1 | Upgrade | 11/16/2017 | |
| 6.4.0 | Upgrade | 10/11/2017 | |
| 6.3.0 | Upgrade | 09/19/2017 | |
| 6.2.1 | Upgrade | 08/24/2017 | |
| 6.2 | Upgrade | 08/21/2017 | |
| 6.1 | Upgrade | 08/03/2017 | |
| 6.0.1 | Upgrade | 07/18/2017 | |
| 6.0 | Upgrade | 07/17/2017 | |
| 5.3.2 | Upgrade | 06/16/2017 | |
| 5.3.1 | Upgrade | 05/29/2017 | |
| 5.3.0 | Upgrade | 05/17/2017 | |
| 5.2.12 | Upgrade | 04/20/2017 | |
| 5.2.11 | Upgrade | 03/28/2017 | |
| 5.2.10 | Upgrade | 03/03/2017 | |
| 5.2.9 | Upgrade | 02/06/2017 | |
| 5.2.8 | Upgrade | 01/23/2017 | |
| 5.2.7 | Upgrade | 12/20/2016 | |
| 5.2.6 | Upgrade | 11/17/2016 | |
| 5.2.5 | Upgrade | 11/01/2016 | |
| 5.2.4 | Upgrade | 09/12/2016 | |
| 5.2.3 | Upgrade | 08/29/2016 | |
| 5.2.2 | Upgrade | 07/25/2016 | |
| 5.2.1 | Upgrade | 07/04/2016 | |
| 5.2 | Upgrade | 06/08/2016 | |
| 5.1 | Upgrade | 05/10/2016 | |
| 5.0 | Upgrade | 03/31/2016 | |
| 4.2 | Upgrade | 02/25/2016 | |
| 4.1.1 | Upgrade | 01/14/2016 | |
| 4.1 | Upgrade | 12/29/2015 | |
| 4.0 | Upgrade | 12/09/2015 | |
| 3.10 | Upgrade | 10/28/2015 | |
| 3.9 | Upgrade | 10/13/2015 | |
| 3.8 | Upgrade | 07/20/2015 | |
| 3.7 | Upgrade | 06/29/2015 | |
| 3.6 | Upgrade | 06/10/2015 | |
| 3.5 | Upgrade | 05/20/2015 | |
| 3.4 | Upgrade | 04/23/2015 | |
| 3.3 | Upgrade | 04/07/2015 | |
| 3.2.1 | Upgrade | 02/17/2015 | |
| 3.2 | Upgrade | 02/05/2015 | |
| 3.1 | Upgrade | 12/17/2014 | |
| 3.0 | Upgrade | 12/04/2014 | |
| 2.11 | Upgrade | 09/17/2014 | |
| 2.10.0 | Upgrade | 03/31/2014 | |
| 2.9 | Upgrade | 12/07/2013 | |
| 2.8 | Upgrade | 11/20/2013 | |
| 2.7 | Upgrade | 11/04/2013 | |
| 2.6.1 | Upgrade | 10/04/2013 | |
| 2.6 | Upgrade | 07/23/2013 | |
| 2.5 | Upgrade | 04/22/2013 | |
| 2.4 | Upgrade | 02/18/2013 | |
| 2.3 | Upgrade | 12/14/2012 | |
| 2.2.1 | Upgrade | 11/05/2012 | |
| 2.2.0 | Upgrade | 09/24/2012 | |
| 2.1.0 | Upgrade | 07/24/2012 | |
| 2.0.0.0 | First Tracked | 05/17/2012 |
| Keyword | Volume | Hits | KEI | Rank |
|---|---|---|---|---|
| europe travel |
|
|
29.33 |
8
|
| amsterdam city guide |
|
|
0.00 |
6
|
| amsterdam travel guide |
|
|
3.47 |
5
|
| aussie backpacker |
|
|
0.00 |
3
|
| couch surfer |
|
|
544 |
3
|
| backpacking apps |
|
|
0.00 |
3
1
|
| backpacker essentials magazine |
|
|
90.00 |
3
|
| backpacker trivia |
|
|
0.46 |
3
|
| backpackr ltd. |
|
|
0.00 |
3
|
| couch surfing |
|
|
207 |
2
|
| amsterdam transport map |
|
|
0.00 |
2
|
| couchsurfing travel app |
|
|
785 |
2
|
| europe hostels |
|
|
0.00 |
1
|
| hostile world |
|
|
0.00 |
1
|
| anne's amsterdam |
|
|
63.50 |
1
|
| hostel guru |
|
|
3.72 |
1
|
| hostel world |
|
|
54.03 |
1
|
| hostels australia |
|
|
0.00 |
—
250
|
| # | Apps | Search Visibility Rankings | Category Rankings | Keywords ranked for |
|---|---|---|---|---|
|
1
|
252
14
|
17
1
|
||
|
2
|
- | - | ||
|
3
|
187
8
|
167
10
|
||
|
4
|
- | - | ||
|
5
|
312
42
|
- | ||
|
6
|
255
7
|
- | ||
|
7
|
- | - | ||
|
8
|
- | - | ||
|
9
|
207
18
|
113
1
|
||
|
10
|
203
69
|
- | ||
|
11
|
- | - | ||
|
12
|
145
9
|
- | ||
|
13
|
- | - | ||
|
14
|
287
16
|
- | ||
|
15
|
- | - | ||
|
16
|
266
18
|
- | ||
|
17
|
- |
150
14
|
||
|
18
|
345
35
|
- | ||
|
19
|
- |
74
19
|
||
|
20
|
- |
139
12
|
||
|
21
|
- | - | ||
|
22
|
- | - | ||
|
23
|
152
5
|
67
4
|
||
|
24
|
181
21
|
- | ||
|
25
|
- | - | ||
|
26
|
272
4
|
- | ||
|
27
|
171
14
|
- | ||
|
28
|
- |
64
1
|
||
|
29
|
- | - | ||
|
30
|
- | - | ||
|
31
|
- |
97
25
|
||
|
32
|
- | - | ||
|
33
|
- | - | ||
|
34
|
- | - | ||
|
35
|
- | - | ||
|
36
|
134
5
|
33
6
|
||
|
37
|
- | - | ||
|
38
|
- |
87
8
|
||
|
39
|
- | - | ||
|
40
|
- | - | ||
|
41
|
- | - | ||
|
42
|
- |
-
7
|
||
|
43
|
- | - | ||
|
44
|
- | - | ||
|
45
|
244
25
|
- | ||
|
46
|
92
9
|
- | ||
|
47
|
156
245
|
159
12
|
||
|
48
|
- | - | ||
|
49
|
- |
114
5
|
||
|
50
|
322
108
|
62
4
|
Category Rankings
Screenshots
| Keyword | Volume | Hits | KEI | Rank |
|---|---|---|---|---|
| amsterdam city guide |
|
|
0.00 |
4
|
| aussie backpacker |
|
|
0.00 |
3
|
| backpacking apps |
|
|
0.00 |
3
1
|
| backpackr ltd. |
|
|
0.00 |
3
|
| backpacker essentials magazine |
|
|
90.00 |
3
|
| backpacker trivia |
|
|
0.46 |
3
|
| couchsurfing travel app |
|
|
785 |
3
|
| couch surfing |
|
|
207 |
3
|
| couch surfer |
|
|
544 |
3
|
| amsterdam transport map |
|
|
0.00 |
2
|
| amsterdam travel guide |
|
|
3.47 |
2
|
| hostile world |
|
|
0.00 |
1
|
| hostels australia |
|
|
0.00 |
1
|
| europe hostels |
|
|
0.00 |
1
|
| hostel world |
|
|
54.03 |
1
|
| hostel guru |
|
|
3.72 |
1
|
| europe travel |
|
|
29.33 |
1
2
|
| anne's amsterdam |
|
|
63.50 |
1
|
App name
Hostelworld: Hostel Travel App
Description
The world’s leading travel app for wanderlusters traveling on a budget (don’t miss our latest deals!) who want to stay in a hostel and mix with like-minded travelers as well as locals (our hostel speak feature will help you speak 43 languages fluently, you’re welcome!).
Find affordable accommodation in unmissable locations
+ Search over 17,700 hostels, across 179 countries worldwide
+ From budget party hostels in Europe to picturesque eco hostels in Southeast Asia
+ Book private rooms or shared dorm rooms (mixed or all female options available)
+ Filter by location, price, room type, facilities and more
+ Cheap rooms for any budget. Making travel possible for everyone.
Tried, tested and trusted travel app
+ Helping backpackers and solo travelers ‘Meet the World’ for over 20 years
+ Real reviews from over 13 million+ passionate travelers
+ Rated on value, location, atmosphere etc. by previous guests
+ Featured in Huffington Post’s round up of ‘Best Travel Apps’
Unforgettable experiences and events
+ Discover hostel events and local tours using the ‘Noticeboard’ feature
+ Find FREE activities, helping you meet like-minded travelers
+ Experiences to suit any backpacker or solo traveller. Walking tours, yoga, pub crawls and more
Packed with plenty of perks
+ FREE to download and use, forever!
+ FREE cancellation on all bookings. (We know travel plans can change)
+ Translate up to 43 languages using the ‘Hostel Speak’ feature
+ Use your location to easily find the perfect hostel near you
+ Browse accommodation photos and view your future room
+ Get access to your booking info 24/7 with or without internet access
+ See where you’ve been on the interactive ‘My map’ feature
+ Get inspired by our ‘Top destination’ feature and discover top hostels in London, Amsterdam, Barcelona, Bangkok and more for a backpacking adventure or a gap year abroad.
Hostels for anyone, anywhere!
Literally, anyone…
+ Whether you’re a veteran backpacker, traveling around the world on a budget
+ A gap year student on your first ever backpacking trip
+ A solo traveler, in a group or with a loved one on a romantic holiday
+ Looking for a cheap vacation, budget holiday or epic backpacking trip?
+ Our easy-to-use travel app offers you the biggest choice of accommodation at the best prices.
Literally, anywhere…
+ Anywhere is possible with the Hostelworld app
+ Find accommodation across 178 countries worldwide
+ Hostels on the beach, in the city, even in the jungle
+ Book accommodation all over the world in an instant
+ Book whenever, from wherever. Whether you’re backpacking in Thailand or exploring Italy, the USA or Spain… Access to the world’s best hostels, 24/7!
“Hostels are the best way to travel and Hostelworld is the best way to find them.” - Elite Daily
Want more travel tips and inspiration?
For travel tips and inspiration, check out our blog. If you want to connect with other travelers, make sure to join our travel-obsessed community on Facebook, Twitter, Instagram, Pinterest and YouTube.
+ Hostelworld Blog
+ Facebook
+ Twitter
+ Instagram
+ Pinterest
+ YouTube
Please take a moment to review us on the App Store. Your feedback helps us improve our service for millions of travellers worldwide.
Keywords ranked #25 or better
Keywords ranked between #25 and #250
Not ranked in search results under this keyword
Reviews
5 star for ease of navigation and transparency
by hokize12 on 2021/11/20 13:35
I love the way the app I structured (UI wise). I can see the approximate amount I should expect to pay just from the first glance. There’s no hidden fee sneaking up on me. I can see the reviews very well. Overall I can find the info I need easily. Please keep up the good work!
Is Hostelworld working
by Paul Pape on 2021/11/05 02:11
I’m not sure hustle world is working 2021… Whenever I try it says you’re full…
Experiment
by rurfur on 2021/10/23 00:59
if find one place daunting and over expensive, dont stop your travel plans. I have discovered some secret spots in times when my favorite locations raised their prices to get to the turistic underbelly.
The trick is to search by *The Area*. you are bound to find something that you like.
Mostly good but won’t save card
by fndjdjrnddbbr on 2021/10/09 10:51
I’ve tried a few times to save my card and when I go to use it later it says invalid and I have to re-enter it even though the info is correct
Can’t Log out of account
by NathanUnchained on 2021/10/07 15:18
Is anyone else unable to find a logout button? I need to switch signed in accounts and on the app there isn’t a way to do that. I’m just going to stick to the web version for now!
Convenient and thorough
by Emmanuel justin on 2021/09/10 17:41
Love it. Ive found great hostels in several different places and highly recommend this app.
Love this App!
by Missie93 on 2021/09/08 18:57
This is the best travel app that I have hands down. I used it to find all of my hostels for my trip to Australia and now I use it to explore my own country in the US! Hostels can offer such amazing and fun experiences that you can’t get from a hotel.
This app will scam you!
by Skylar Janus on 2021/09/05 08:13
If you want to book a hostel its your best bet to book it through the hostel's specific website or phone number. Transactions through this app just do not make any financial sense. The only thing I'd ever use this app for is browsing the hostels in your region and to collect some information on them. But do not make any payments or else Hostel-world will drive up the price and collect commission directly from your booking.
Thanks
by PMajorJ on 2021/08/28 06:51
Easy to use. App offered a cheaper price than the website!
Decent
by theromanski on 2021/08/11 07:02
Booking takes far too long to be acceptable. Otherwise easy to use and aesthetically pleasing.
Very hard to book
by Slay Beavers on 2021/08/05 18:19
Sometimes the app glitches and won’t even bring me to the payment screen to book. Aside from that it keeps telling me my saved debit card is invalid. Every time I book a hostel I have to go in and put in new card information… very frustrating.
Great platform
by christinewwwwwwe on 2021/08/03 20:36
Easy to book, great reviews of places and photos. I’ve only used Hostelworld for bookings around the world for the last 7 years and loved it
So far so good
by Tobie is cool on 2021/08/03 18:34
We are now budget travelers after Covid with still paying for college- so we are looking so forward to seeing Greece and enjoying this lovely country that is filled with history. One day at a time and we will do everything the country requires to keep everyone healthy! And hostels are the key to our success to seeing and enjoying the complete environment.
Still glitchy
by KwanK92 on 2021/07/30 03:19
I still cannot view my past stays and cancelled bookings
Oh
by bambïno on 2021/07/30 01:07
Imagine responding to a review that explains a problem in exact detail with “let us know what we could have done better” lol. They told you what you could have done better. Condescending and pathetic. Enjoy your 1 star. 🥰
Search (location) and calendar needs work
by Read out loud on 2021/07/21 00:22
Searching and getting properties on the search is hard. Sometimes even hard to select the dates although it says available on the calendar. If those 2 things can be improved it would be a very good app.
Great concept but buggy
by looking for free movies on 2021/07/18 22:32
This app seems awesome so far, just what I was looking for, but it keeps freezing up on the “where are you going page” no matter how many times I reload it so I can’t use it
Trash. Can’t select dates or destination
by Pcrummy on 2021/07/17 01:19
I have updated this app and removed and reinstalled and it doesn’t load when you try to push destinations or dates. Come on
Freezes on iPhone 12 Pro
by Cosmic Changes on 2021/07/16 20:31
I cannot perform any searches whatsoever.
Awful function
by lolzebrazz on 2021/07/16 00:34
Doesn’t work anymore.
Update broke app
by MeeshellBoo on 2021/07/15 18:41
Doesn’t even allow you to select dates of travel or destination anymore. Junk app.
Great Place to Book ur stay
by atx2022 on 2021/07/15 13:52
Great app to find an affordable stay, also offers special discount for members
Used to work until recently
by User265784 on 2021/07/09 02:46
App crashes on iPhone 12 Pro. Deleted app, and it works again, but after the first search it stops. It’s probably some caching issue or something with local storage. Definitely cannot go past the first search.
Only app I use for hostels
by Redbirdflieshigh on 2021/06/19 15:35
I’ve traveled extensively for many years. The HOSTELWORLD app is consistently the best, description, ratings, directly, maps etc. I’ve compared prices and they’re always the cheapest. Cheaper that a direct booking. 10 stars **********
It no longer works
by Junn!or on 2021/06/10 03:57
It keeps freezing.
Horrible
by Perry Bush on 2021/05/22 16:25
This is by far the worst experience I have ever had! It’s 9:19 am, check out is at 10. I went down and told the front desk manager that I was going to extend for 2 days but would needed to go to the bank (which doesn’t open until 10 ) asked if I could have a late check out, but that I wasn’t actually checking out and was told yes. Went to my room and less than 5 minutes later she was knocking on my door asking for the key. Literally! I explained that it’s not 10 and was told “ it’s ok, you can hang out until 10, we need to clean the room “ I asked how am I do you expect me to get back in and again, the same phrase was stated! I would NEVER recommend this place, in fact I’m contacting my lawyer.
Bug
by Backpacking Diplomacy on 2021/05/17 04:00
Generally love the app, but the current version is crashing on each city search. Developers might want to address this if it’s a widespread issue as it is core functionality and I am unable to use it. Having to look elsewhere for an upcoming trip
sick app
by alexhellacaster on 2021/05/15 04:53
i’ve been using hostelworld to book most of my trips since 2015, it’s amazing. the app is pretty intuitive and lists both hostels and sometimes boutique hotels or even motels so there’s a lot to choose from depending on ur set price/length of stay. whether ur looking to book a tradition dorm style hostel or a private room, hostelworld is a great option
Looks Good
by Rider Vouz on 2021/05/13 19:12
No actual experience yet, but looks very good. Comprehensive website and easy to use.
Best app ever
by Snowboardforever on 2021/05/10 21:54
Title says it all. It’s honestly probably the best app I’ve ever used, all things considered. Very functional and easy to use with every feature I could ever want. I ALWAYS use this app while traveling.
Review
by eddyv96 on 2021/05/04 06:37
Súper easy to use, makes traveling way more easy and saves you tons of money too
Great and convenient!
by RomanSugatov on 2021/04/27 19:30
Happy user or Hostel World app here. Good Job guys!
Decent service with minimal up-front charges
by Jane Sofia Struthers on 2021/04/19 04:45
Booking through Hostelworld always works well and is super dependable. My only complaint would be limited selection of properties, and none in many cities (e.g. Atlanta, Birmingham, Nashville...) But it’s a good service and often allows you to book a fully refundable stay :)
Good
by siendjcofiene on 2021/04/16 03:47
I like it better than booking and stuff
Super Easy to Use
by Wordsworther on 2021/04/04 00:58
Love this app!!
Loved the App but has had A LOT of issues recently.
by Flyjimmyfly on 2021/04/03 02:21
So I used to really love this app however during my two month long trip to South Korea I had A LOT of trouble getting my bookings both current and past to load. This forced me to rely on email confirmations when trying to check in with the Hostel. Additionally since the bookings weren’t loading it was also difficult to quickly reference the address and contact information for each of the hostels.
To be honest I’ve started using Agoda since they have all of the hostels listed in Hostelworld (sometimes at cheaper rates) and, at least in South Korea, more recent reviews.
Don’t waste your time or money with this app
by Flick181 on 2021/03/15 14:29
I would highly suggest not using this app. My experience with it has been more frustrating and problematic than helpful. I was much better off just calling and/or visiting the hostels on your own and booking with them directly. Human interaction is the key which you don’t get with this app. Customer service is a joke and is literally never understanding of your concerns or issues which is quite surprising when traveling but again have to remember it’s just a business trying to get money like the rest of them right?
Mr. Alexander Ortiz
by Highest One on 2021/02/25 00:44
Hi, I am looking for a habitation with bed, table, chair, internet WiFi, private bathroom, fan, air conditioner, kitchen, refrigerator, microwave,stove, kitchen utensils to use.
Range between USD $ 200 to 500 monthly.
I am like to be clean, honest, responsible, respectful, sincere.
I do not work, I have a monthly pension from the Social Security as my income.
Please, write me an Email if you are interested in me, I am single and I do not have children, I am 54 years old.
Thank you very much !!!
.
by Giddyowl on 2021/02/12 00:51
Doesn’t allow lookup of hostel reservation by reservation #.
One big mess
by 44 marty 44 on 2021/01/17 02:04
I've used this app a couple of times only when other apps don't have good deals. The biggest problem with the app is lack of price clarity - you see the price but without additional taxes or fee for HostelWorld. In the end you can pay even almost twice as much as presented in the app. Even the discounts doubt work properly. It's better to sleep in a park than to use this app.
They stole my bank information
by anacarolina.sp on 2020/12/23 05:00
I made a reservation and was written Tha I just needed to pay the hostel world fee and when I looked to my bank account I was charged the full amount of my stay by the hostel! I didn’t authorize them to charge my bank account! I just cancelled my reservation and they didn’t refund me the total amount! I’m waiting for a support answer since 12/14/2020
Easy and effective globally
by Shankster1259 on 2020/11/17 01:22
I use everywhere in the world with ease
Really disappointing
by Carlitos Peru on 2020/10/17 00:27
I booked a hostel 2 days in advanced, but on the same day the hostel emailed me asking me to cancel the booking. They said that due to the pandemic they were closed. I asked them to cancel it for me because I didn’t want to get charged. Then I contacted HostelWorld customer service and after 2 days and two responses from them I haven’t received any positive response. My booking hasn’t been cancelled and I still didn’t get a refund. I’m traveling today and I still need to find a place to stay. I’m certainly not gonna use HostelWorld.
Broken App - Terrible Support
by Netia1128 on 2020/08/01 12:13
My app has been non-functional for weeks, not letting me log in or book accommodation. I have the latest iPhone with the latest software. I’ve uninstalled, reinstalled, and updated the app. I’ve reset my account password. Nothing has worked and the hostelworld support team has done nothing but ask me questions that I’ve already given them the answers to in my requests for help
(for example, when I write them asking for help with the synopsis above and they suggest silly things like updating my software that I already said was up to date 🤦🏻♀️). Honestly, I’m ready to start looking for alternative booking platforms as it’s impossible to work with Hostelworld when there’s a technical glitch.
Good deals, trash app
by Daniel Vanciel on 2020/07/25 09:07
The deals are great and I use the app a lot, but because of that I can tell you that it’s a garbage app that hardly works. Irrelevant pop ups about cancelation policies, crashing while paying, really, the thing hardly works on the technical side, but you’ll still get some mind bending deals. Great for on the fly travelers and last minute bookings, as well as for those of you like me who plan every detail ten years in advance. (Y’all gotta rebuild the whole app from scratch fo real tho ngl..) 💙
hopeless
by ronaldpk on 2020/07/05 10:21
pathetic
They are discriminatory and lie
by TabithaPoppins on 2020/07/01 16:23
Don’t trust these people. They will turn you away after calling to confirm and after I had walked 5 miles from the airport since the metro wasn’t running. The next day once I had the debit card situation solved they ban me from the system.
Co-NO-vid
by SAHARA808 on 2020/06/17 01:50
ABSOLUTELY LOVE Hostel World app!
Simple, clean,crisp! The layout allows you to compare prices & filter based on you and your specific trip needs. It also gives you a break down of ALL prices inclusions/ exclusions. Not to mention DO’S/DONT’S of each property as well as any other nuances they may have!....(Xoxo Taco Tuesday’s!)
No updates about Covid 19
by CidSalz on 2020/04/18 22:50
There have been no updates on the app about the current world situation. I tried contacting them but so far no replies.
Об отмене бронирования
by mishall_angel on 2020/03/28 08:52
Отмена бронирования неудобная система с начислением на мой аккаунт на будущие брони и, если я забронировала в этот же день заезда и потом поменяла своё решение, то бронь изымаешься! Это очень не удобно и выгодно пользователю!!! Так я потеряла 22$! На секундочку в Киеве в хостеле за 22 доллара можно прожить 3 дня в хостеле! Мне просто не подошёл хостел! Вот такой мой горький опыт с этим приложением. Все таки Букинг.com по-приятнее.
Хотя здесь есть некоторые варианты более интереснее чем у букинга🙄
Poor experience, bad policy
by Iztophatfurreal on 2020/03/18 15:39
I’d advise someone to use this app purely to search for hostels BUT DO NOT BOOK THROUGH THEM. You’d be better off booking directly through the hostel. Had I known this, I would have gotten a lower rate, free breakfast, and a full refund when I had to cancel due to THE COVID-19 pandemic. Customer service reps are polite and do what they can, but are unable to really help due to a poor company policy. I lost hundreds of dollars using this app. Just some tips to avoid my bad experience.
Unable to add booking made without a profile into a new profile
by redtraveller25 on 2020/03/17 07:11
It’s a fine app, but issue I’m coming across which is also a problem with the webpage is I can’t add a booking made before I had a profile so that I can manage my booking. I am I’m unable to make changes to my booking.
Lost my password
by patricia de vita on 2020/03/14 18:01
I lost my password two days ago and nobody can help me or answer me!!!
Best way to travel
by Thakichow on 2020/03/12 05:40
If you’re a backpacker or a budget traveler this is the best way to check vacancy and book ahead.
Tech issues
by shakesnbakes on 2020/03/05 20:07
I tried booking a reservation and several times the app froze or was slow to load. Then when I went to put in credit card info, it continued to ask for info even though I already imputed it. Needs an update or something to help with those issues.
Wrong dates booked
by Sorry... No Nickname on 2020/03/04 06:06
App kept defaulting back to wrong dates and I ended up booking the wrong dates
Good app (New user)
by niek-o'nator on 2020/02/21 19:15
So far this app has been working great but it keeps timing out, if it didn’t time out it would be perfect
Best Travel Lodging App
by leadingauthorities on 2020/02/13 19:14
If you are 18-35, this app doesn’t get any better. I’ve used it on 3 continents, 6 countries, and stayed in over 20 hostels booked through them, and it’s perfect for all types of travel and preferences. Happy adventuring!
Easy to find cheap stays
by GangstaCat27 on 2020/02/07 06:53
It is very easy to pick dates and compare prices across the map. I travel all around NZ and Japan and always use this app to compare prices and reviews and book my trip.
Essential!
by kxngjules on 2020/02/06 06:07
One of the best lodging apps period!
Great
by theaspenator on 2020/02/04 23:06
I love this app! The only thing I would change about it is having the ability to search the reviews for keywords so I wouldn’t have to comb through them looking for answers to the specific questions I have. Other than that, couldn’t be better!
3 trips across 6 countries
by Vladdodo on 2020/02/02 17:56
I can’t say enough for this app. I’ve used it to book over 40 nights worth of stays across 6 countries. Clean user interface, strong community of reviewers, and transparent pricing. If you’re traveling on a budget and doing the hostel thing, this app is an essential.
Great quick response
by 101pum on 2020/01/31 03:08
User friendly website
Hello
by Puzziler on 2020/01/28 15:00
It was easy and gave great details on each place
The best
by Bakersaurus3033 on 2020/01/20 04:14
I travel frequently and this is the only app I use. It’s far better than the rest!
Easy app navigation
by Darrylbaskin.com on 2020/01/18 18:23
This is a reliable platform. Easy to navigate and clear terms and policies with participating hostels.
Hidden fees and taxes. Not transparent
by Faris2018 on 2020/01/10 23:12
This app hides taxes and hide their fees. They charge you money that not clearly shown in the confirmation page. They make tricks regarding taxes so sometimes taxes are included in the total cost yet many other times taxes not included. Be careful and look for another straightforward app that is transparent and direct.
Quick and easy to use
by asakryd on 2020/01/04 14:52
I like the app because it lets me find hostels near me- awesome when you get stuck in Tokyo because your flight got canceled ahead of a typhoon! Photos and reviews are great. Easy to book. Unlike discount travel apps, the rooms I’ve booked through this app have never needed dispute on price. It’s an app with a great vibe!
Cool app for when traveling
by Anointed Singer 🎤❤️🙌🏽🙏🏽🔥 on 2020/01/01 23:57
Quick bookings for when traveling 🙏🏽
Liars！ Profiteers that take advantage of powerless young!
by Carinacan666 on 2019/12/30 15:45
On the checkout page, the “Total” fee including tax that I need to pay for the hostel was $856, and “Payable now” was $128. Then I paid the $128.56. But when I got to the hotel, I was asked to pay $829, since the hostel does not get the $128.
Nowhere on the checkout page stated the $128 was extra fee. You’ll never know they charge you extra when you try to find the Terms very hard on their website and see a tiny statement that said they charge a non-refundable deposit fee. But for how they will charge it, by percentage of total fee or a fixed amount, for who and for what purpose, you’ll never know.
They know majorly young people and less powerful people use hostel, so they could take advantage of us and not be worry about we will fight back against it. I could do nothing but complain about it. BEEEEEEE Careful!!!!!!!!!!! Never use this website to book hotels if you don’t want extra fee. You may go directly to the hotel’s website and they will not charge this deposit.
Stranded in Corniglia Italy.
by Sellingall4u on 2019/12/28 14:38
I booked a night in Ostello Hostel and now stranded here. The place apparently closed and no one answering the phone. The Hostelworld is not answering either and the website is down for complaints. I am furious with the situation. It’s late in the day and I have no place to go.
Worst customer service I ever experienced before
by Bweil26 on 2019/12/24 04:03
Terrible staff unwilling to help and unwilling to let me speak to a supervisor and hung up on me
Bad customer service.
by Entertainer Roman Anthony on 2019/12/23 15:29
Not thrilled. I’ll most likely stick with Booking
super simple easy!
by AustinWitherow on 2019/12/19 01:55
so quick i got my hostel in less than 5 mins.
First hostel experience, amazing
by Jordan offline on 2019/12/09 22:29
This was my first ever hostel experience and honestly thought I wasn’t going to enjoy it. I was very wrong. The room (4 bed) was a little small but you’re only there to sleep. I loved how easy it was to meet people and how convenient everything was. The breakfast was nice, there is laundry, the location is PERFECT, the bar was cheap with good drinks, and the staff was incredibly helpful and kind. Shoutout to Amanda, David, Johnny and Dez. Thank you!
Maps
by Felipe198420 on 2019/12/02 09:19
Is really hard to go from the map in the app (that is not so good) to google maps to get directions.
Very useful!
by Janosch1988 on 2019/12/01 08:53
Nice app to have when traveling in Berlin
Good, but...
by aroundtheworld78 on 2019/11/24 13:52
Usually a very good app, but a hostel we booked on the app did not exist when we arrived.
Travelers app
by Sparkinator311 on 2019/11/11 12:58
Most helpful app when traveling with no plans :) I usually book rooms an hour or so before and this app is very helpful in deterring which to choose and how to book.
Can’t get a hold of anyone ?
by jebfiskenthfifdkwnsnenr on 2019/11/09 01:47
Made a reservation- had to cancel 20 minutes later - couldn’t do it through the hostel - couldn’t get ahold of anyone in this app or cancel on the app. Really frustrating
Awesome!
by Tansurf on 2019/11/08 17:48
Always the best prices and super easy to use!
Best way to navigate around a foreign country
by primo.j on 2019/11/07 08:31
Want to meet awesome people?
Want to have an authentic backpacker experience, then this app is for you, not only to find a place to crash but also find awesome backpackers(or friends) from around the world with so many intriguing stories that makes this world fascinating.
Old man
by m panchame on 2019/11/02 19:11
Is hard to fallow the bucking process but after 15 minutes putting same information I change to another card and it work but system did not inform that credit card was not accepted
Freaking Awesome
by Erika A. on 2019/10/26 06:26
I love love love this app. Only requests are:
- Hostelworld blog is great: can we put a tab in for it on the app?
- During current booking please list number of days!
Thanks :)
Easy Booking
by kajapapaya! on 2019/10/26 01:57
My daughter and I spent a year traveling with backpacks and continue to travel at least every couple of months. Hostelworld app makes it so convenient to find places that suit us (by reading the profile, the reviews, and studying the map) and to book rooms. In just a few quick clicks we have a place to stay and have all the important booking, location, and direction info stored. It’s been a life-saver.
Great App!
by MisterBrunoBear on 2019/10/24 10:04
Literally so easy to use! The photos and description are always on point. I use this app every time I need to book hostels.
It was cheaper to book the day of
by KevinChinaman on 2019/10/21 12:37
Hotels.com was cheaper too. I book more than a month before my arrival date
Dishonest
by 102938vlt on 2019/10/20 09:46
They do not show negative reviews. Anything under 7.0 is hidden and or removed. I posted a review on a recent stay in a hostel that was less than pleasant (the place has a rating of 8.4!) and they refuse to release my review. People do not see the true ratings of places on this app. Be warned.
Great app
by catliver96 on 2019/10/18 21:42
Love this app! Very easy to use and super helpful.
The Hostel World
by A. Scorpio on 2019/10/14 17:41
Great app, very user friendly, and a convenient inexpensive yet great way to travel, just one of many ways to travel for the low low.
Review
by shish3 on 2019/10/13 09:58
Easy to use, however it does tend to charge a little more than the hostel would if you booked in person (although then you risk the hostel being fully booked).
What I always use
by Richter0909 on 2019/10/13 01:00
I love Hostelworld, I’ve found rooms around the world at last minute with this app. It’s my go to and the interface is easy to use.
I love that the rating is broken up by age and category, but I wish that on the app, I could see the rating specifically about each category. I also wish there was an easier way to contact the hostel staff via the app. There should be an email or phone number (preferably both) listed with each booking.
Great site otherwise.
Love this app
by jasonwu000 on 2019/10/10 08:43
What can I can hosteling changed my lifestyle and this app is the key definitely love it, must have in the gap year!
Perfect
by claire500 on 2019/10/09 14:10
I’ve been using Hostelworld for all my trips. It works flawlessly every time. Highly recommend!!!
Great tool
by Your phone is not your friend on 2019/10/06 03:14
Hostel world has helped me travel on the cheap without putting myself in bad situations. I’ve met amazing people at all the hostels I have stayed at and they all matched their reviews and ratings honestly. It’s been an incredibly useful tool over a number of trips and to top it off it is a beautiful, well designed, user friendly app. Couldn’t ask for any more.
News an option to modify reservation dates instead of only cancel
by Daniel's IPAD on 2019/10/05 20:32
News an option to modify reservation dates instead of only cancel
Easy to use
by Kaylaaaa15347842 on 2019/10/05 08:09
Easy to use with many options and information
App and customer service are broken
by marknorps on 2019/10/04 14:34
The very first time using this app I was charged a deposit but received no confirmation, either by email or in app. This led to me having to find a different place to stay the night in question. Eventually the hostel I booked charged me for the room I never used.
When I contacted customer service they insisted it was my fault that I missed my booking and refused to reimburse me for the charges. I usually don’t leave reviews and it really was an insignificant amount lost, but the whole process has destroyed any trust I might have for the service. Deleting.
hostel world app just failed big time on me
by Ric582 on 2019/10/04 09:25
i just landed in El Cairo, Egypt
at Miami Cairo Hostel
i have to say, i never had this problem but i think that Hostelworld just ruined part of my vacation, because now i have to go out and find a hotel room. This place is a total DUMP, never seen anything like this and i been staying in hostel for a long time in different countries.
This references in the hostelworld app must been fake, (made by someone for the hostel)
because this place is ugly and dirty, is nasty, nothing like in the pictures.. the pictures must had been altered.
There is no one staying here but me. Im completely alone, is a scary place and situation.
I dont understan why hostelworld doesnt have someone rating this places for the app.
because this does not qualify to be called a hostel. period.
This is not cool at all.
now i feel i cant trust hostelworld no more.
I will cancel my second day stay and will spend my whole day looking for a decent place to stay, thats not fair for me who came here on vacation.
I had been in bad hostels, dirty, etc..
but never something like this...
Is completely empty, no one is here, is scary place and dirty.. like i said, all references must be fake. Feel like i want to run out of here.
GET THIS APP IF YOU EVER GO TO EUROPE
by honestpants on 2019/02/27 16:04
This is the best app when your traveling. Hostels aren’t scary, dirty or unsafe. Hostels are the new hotels but cheaper! If you doubt it, just stay at one! I backpacked Europe for 3 weeks on the cheap. And every hostel was like a hotel. If you don't like people, GET YOUR OWN ROOM! It’s cheap! Nothing compared to the price of a hotel especially in high demand cities like Rome, Paris or Barcelona. Hostels are humbler than hotels for sure. They won’t have 1000 thread count sheets and a fridge with a mini bar. BUT! They’re clean, they’re friendly, they’re SUPER cheap. This app provides the best rating system of hostels. You like clean? This app will tell you which hostel is the cleanest. You like environment? This app tells you which hostels are the more lively ones. Get this app.
Just do it-Nike
Inflated rating system and no liability
by Mistiq on 2019/07/24 11:51
I made a booking for 3 nights, but the hostel was a dump so I left after night 1. I tried to get a full refund of the remaining two nights from the hostel but was given a partial refund bc they said they have to pay Hostel world a booking fee(which makes sense). I tried to solicit Hostel Worlds help and they provided no assistance and took no responsibility for what is ranked as a “Very Good” hostel on their site. They did not refund me the portion which is their booking fee for the 2 nights I didn’t stay (total $22). So I ended up paying hostel world 2 nights worth of booking fees for nights I did not stay there. Also The lowest possible ranking on their app is a 2. Pretty sure there are numbers lower than that... Lesson learned: If you see a hostel you want to stay at on Hostel World don’t book it through their site. You will save money by booking directly with the hostel and you will have more rights to your money
Dream House
by Hui63 on 2019/04/17 22:32
Our stay in dream house was perfect. The apartment is located in the middle of the mountains. You will see the most spectacular mountain and nature view from the apartment. There is a river in front of the apartment. You can hike around into the most beautiful nature including river and mountains of northwest Tehran. Its 20 minutes away from center of Tehran. The apartment is beautiful, clean, well decorated and has the breathtaking view from the windows. The bed is very comfortable. You can cook in the kitchen and barbecue in the backyard. There is refrigerator too. Mojtaba, the host is very accommodating, friendly and kind. He is available 24/7. The breakfast is really good. I will stay here again. Thank you Mojtaba for our stay in your lovely apartment.
Best App for traveling!
by EMHHKL on 2019/01/31 17:00
Hostelworld has time and time again exceeded my expectations. It is by far the most useful app you could possibly have while traveling. Not only do they let you book hostels in advance but they let you know the period you have to cancel or change your reservation in case your travel plans have changed! They provide you with the best index of hostels all around the world and let their customers make the decisions about which Hostels are the best to stay in. You can read other reviews and look at hostel ratings and decide which one would be the best for you. Could not have traveled without Hostelworld and will continue to use it for a very long time
HostelWorld
by D. Hill on 2018/10/15 09:44
HostelWorld is a solid hotel booking application that allows users to easily book accommodations at any of the listed residences. The app provides all the information on listed hostels you would want to know whether it be prices, images, policies, details on the place itself and more. The app has user reviews to provide even more information to help better inform your decision. Search is easy with the ability to type in your destination, party and how long you plan to stay. Users can create accounts to better manage their travel allowing you to save locations as well as perform other activities. The app even works as a mini travel guide with the My Trips section giving you information on places you plan to visit.
Useful
by Kels1138 on 2018/08/30 22:04
I love this app, the only thing I wish was different was the filter settings. Instead of only being able to filter through the overall rating of the hostel I wish I could search by the rating of each characteristic individually. For example cleanliness may be more important than location for me, so I could search for high cleanliness ratings, because that’s what’s most important to me. Also it would be nice to be able to search for things such as rooftop access or hostels that have a good view.
hostel world app just failed big time on me
by Ric582 on 2019/10/04 09:25
i just landed in El Cairo, Egypt
at Miami Cairo Hostel
i have to say, i never had this problem but i think that Hostelworld just ruined part of my vacation, because now i have to go out and find a hotel room. This place is a total DUMP, never seen anything like this and i been staying in hostel for a long time in different countries.
This references in the hostelworld app must been fake, (made by someone for the hostel)
because this place is ugly and dirty, is nasty, nothing like in the pictures.. the pictures must had been altered.
There is no one staying here but me. Im completely alone, is a scary place and situation.
I dont understan why hostelworld doesnt have someone rating this places for the app.
because this does not qualify to be called a hostel. period.
This is not cool at all.
now i feel i cant trust hostelworld no more.
I will cancel my second day stay and will spend my whole day looking for a decent place to stay, thats not fair for me who came here on vacation.
I had been in bad hostels, dirty, etc..
but never something like this...
Is completely empty, no one is here, is scary place and dirty.. like i said, all references must be fake. Feel like i want to run out of here.
Great app. May i offer a suggestion?
by Mandilions on 2018/07/10 00:02
This app has been great for finding hostels and reading reviews. I think one feature that would dramatically improve the hostel experience was if this app allowed you to rate people who shared a room with you. While I have had no problem with some of the hostels themselves, some of my experiences have been miserable thanks to inconsiderate roommates. This would enable hostels to see a rating for a specific person and decline them staying at the hostel if they have a bad rating, or charge them extra. This would hold people more accountable for being considerate when sharing a room with others. Please consider this.
Trash Support
by CrunchyCat1 on 2019/03/06 23:32
When purchasing a hostel for spring break, my web browser autofilled the wrong email while completing the purchase and for some reason this tiny mistake was entirely irreparable. Assuming this was an easy issue to fix, I emailed support. After a day, the entirely unhelpful, Maks from support, replied spelling my name wrong and telling me that there is simply no way to change the email associated with a booking EVEN if I’m the owner of that email and can receive emails sent to it. I found this to be extremely annoying and I was incredulous that he vaguely blamed this on some “data protection laws”. There is simply no way that this is true. Many companies allow
you to change an associated email (I’ve done it with Microsoft for example).
If you’re reading this devs, add a way to change the email associated with a booking.
Broken App - Terrible Support
by Netia1128 on 2020/08/01 12:13
My app has been non-functional for weeks, not letting me log in or book accommodation. I have the latest iPhone with the latest software. I’ve uninstalled, reinstalled, and updated the app. I’ve reset my account password. Nothing has worked and the hostelworld support team has done nothing but ask me questions that I’ve already given them the answers to in my requests for help
(for example, when I write them asking for help with the synopsis above and they suggest silly things like updating my software that I already said was up to date 🤦🏻♀️). Honestly, I’m ready to start looking for alternative booking platforms as it’s impossible to work with Hostelworld when there’s a technical glitch.
Good deals, trash app
by Daniel Vanciel on 2020/07/25 09:07
The deals are great and I use the app a lot, but because of that I can tell you that it’s a garbage app that hardly works. Irrelevant pop ups about cancelation policies, crashing while paying, really, the thing hardly works on the technical side, but you’ll still get some mind bending deals. Great for on the fly travelers and last minute bookings, as well as for those of you like me who plan every detail ten years in advance. (Y’all gotta rebuild the whole app from scratch fo real tho ngl..) 💙
Easy Booking
by kajapapaya! on 2019/10/26 01:57
My daughter and I spent a year traveling with backpacks and continue to travel at least every couple of months. Hostelworld app makes it so convenient to find places that suit us (by reading the profile, the reviews, and studying the map) and to book rooms. In just a few quick clicks we have a place to stay and have all the important booking, location, and direction info stored. It’s been a life-saver.
Horrible
by Perry Bush on 2021/05/22 16:25
This is by far the worst experience I have ever had! It’s 9:19 am, check out is at 10. I went down and told the front desk manager that I was going to extend for 2 days but would needed to go to the bank (which doesn’t open until 10 ) asked if I could have a late check out, but that I wasn’t actually checking out and was told yes. Went to my room and less than 5 minutes later she was knocking on my door asking for the key. Literally! I explained that it’s not 10 and was told “ it’s ok, you can hang out until 10, we need to clean the room “ I asked how am I do you expect me to get back in and again, the same phrase was stated! I would NEVER recommend this place, in fact I’m contacting my lawyer.
Loved the App but has had A LOT of issues recently.
by Flyjimmyfly on 2021/04/03 02:21
So I used to really love this app however during my two month long trip to South Korea I had A LOT of trouble getting my bookings both current and past to load. This forced me to rely on email confirmations when trying to check in with the Hostel. Additionally since the bookings weren’t loading it was also difficult to quickly reference the address and contact information for each of the hostels.
To be honest I’ve started using Agoda since they have all of the hostels listed in Hostelworld (sometimes at cheaper rates) and, at least in South Korea, more recent reviews.
Always loved it UNTIL....
by Thiessen12 on 2019/04/11 08:26
Great app to connect to great hostels around the world and providing free cancellations makes hostelworld a wonderful app/website. HOWEVER I booked a hostel reading it had good and no negative reviews at all on hostelworld, and booked it. When I went everywhere else TripAdvisor reviews, yelp reviews, etc. everyone said the hostel was the worst imaginable hostel in the city! Hadn’t had a good review since 2015!!! Maybe you can say reviews are biased but photos AREN’T and it was clear this place was a complete nightmare. So I cancelled my stay and my trust in hostelworld definitely declined a lot after that. Is hostelworld a sell out allowing hostels to buy good reviews when they don’t deserve it? It seems like it.
First hostel experience, amazing
by Jordan offline on 2019/12/09 22:29
This was my first ever hostel experience and honestly thought I wasn’t going to enjoy it. I was very wrong. The room (4 bed) was a little small but you’re only there to sleep. I loved how easy it was to meet people and how convenient everything was. The breakfast was nice, there is laundry, the location is PERFECT, the bar was cheap with good drinks, and the staff was incredibly helpful and kind. Shoutout to Amanda, David, Johnny and Dez. Thank you!
Organized, pretty, and useful
by brithanybm on 2018/03/05 00:27
It’s so much easier to manage my bookings through my phone since it’s my main form of communication, so I appreciate the app’s existence in general. I do like the interface, very similar to its desktop version. And I appreciate that some rooms are available on the app that are not in the website, though it is a bit off putting for those who are trying to book online. My only concern is that flexible booking doesn’t seem to be an option on the app, no matter who hard I look.
Buggy app and site screwed me
by Udjason333333 on 2019/08/24 17:01
I booked with HW. And needed to change my dates as travel changed. But for some reason I couldn't sign into my account. I sent the reset password five times!!! Nothing. Now, iced used this app a few years ago. I have an account. But for some reason i notice I received an email telling me how to setup my account. Curious. I click the link. Doesn't work. I contact support and they are not helpful. Their solution was to call the hostel. So basically call international from a very different time zone. Eventhough the confirmation email came from hostel world. And had a link that said "manage booking". So not helpful. Fix your bugs.
Awesome map
by Wilhelm R. on 2018/12/06 08:30
This app is very user friendly. I appreciate being able to read reviews on the Hostels I book because I want to get value for my money and pay a little extra for things that are important to me, like not sleeping in a place with bed bugs. But the best part is the Map! It’s better than google maps if you ask me. I can figure out where I need to be and all the local spots around it no problem. I use it all the time.
Really professional work
by Dbds20223 on 2018/05/24 05:04
As a mobile developer, I really appreciate a company that puts in the time and effort to have a functional, polished mobile app. Not only is the app working without issue, but they’ve managed to properly take advantage of the iPad’s screen size for certain interfaces—when viewing hostel options, they use the space to show a map alongside the list info.
Keep up the good work.
This is a horrible app!
by 3rdm@n on 2018/01/03 18:36
So I'm a current HI-USA cardholder/member. I looked into this app to make searching for hostels, cheap hotels, couch surfing, and B&B's simpler.
Here's the thing: wouldn't you want the app to hold your actual travel cards? What if you're an ISIC card member? What about mileage cards? What about AAA card members? How about AARP? Why couldn't you enter your HI-USA card information to speed up your searches & transactions and save you the headache by using ONE app. It'd be the best app ever!
No. That functionality doesn't appear to be in the mindset of the developers. No customer service to speak of.
What's the point?
I don't mind carrying all the cards, passport, identification, IDP, etc. I was just hoping to use a one app to get everything sorted out and readily available. Why should anyone use four apps?
Don't download. If you see any posts with one star check out WHY that person chose one star. I'm sure you'll see a pattern. Seems to me the employees of this developer are just making up entries of five stars to make them more relevant.
What I always use
by Richter0909 on 2019/10/13 01:00
I love Hostelworld, I’ve found rooms around the world at last minute with this app. It’s my go to and the interface is easy to use.
I love that the rating is broken up by age and category, but I wish that on the app, I could see the rating specifically about each category. I also wish there was an easier way to contact the hostel staff via the app. There should be an email or phone number (preferably both) listed with each booking.
Great site otherwise.
Application Development Needed
by IAM ART LLC on 2018/08/06 21:14
I booked a stay at one of the many hostels in Hostelworlds network. My reservation couldn’t be accommodated and there is no way to call Hostelworld only email and request a refund, not cool. Also, why does the app not automatically require guest to create an account at the time of registration for the booked stay?? And why didn’t I receive a confirmation email for the deposit I paid?
I do not like how this app has been developed and run. I will not be using Hostelworld or any of its subsidiaries to book at anymore hostels, hotels or anything else & would appreciate a full refund to the debit card that made the deposit for my cancelled stay.
So far so good
by Tobie is cool on 2021/08/03 18:34
We are now budget travelers after Covid with still paying for college- so we are looking so forward to seeing Greece and enjoying this lovely country that is filled with history. One day at a time and we will do everything the country requires to keep everyone healthy! And hostels are the key to our success to seeing and enjoying the complete environment.
Great tool
by Your phone is not your friend on 2019/10/06 03:14
Hostel world has helped me travel on the cheap without putting myself in bad situations. I’ve met amazing people at all the hostels I have stayed at and they all matched their reviews and ratings honestly. It’s been an incredibly useful tool over a number of trips and to top it off it is a beautiful, well designed, user friendly app. Couldn’t ask for any more.
Don’t waste your time or money with this app
by Flick181 on 2021/03/15 14:29
I would highly suggest not using this app. My experience with it has been more frustrating and problematic than helpful. I was much better off just calling and/or visiting the hostels on your own and booking with them directly. Human interaction is the key which you don’t get with this app. Customer service is a joke and is literally never understanding of your concerns or issues which is quite surprising when traveling but again have to remember it’s just a business trying to get money like the rest of them right?
Hostelworld app makes my life so easy
by ChristinaReads on 2018/05/13 14:55
I have been traveling for 8 months and have been using the Hostelworld app everywhere I go. Have probably booked 90% of my accommodations through this app. It is just so easy to use, it shows you everything you need to know, and makes it so much less scary to show up in a new town. Just wanted to say how much I appreciate this app!
App and customer service are broken
by marknorps on 2019/10/04 14:34
The very first time using this app I was charged a deposit but received no confirmation, either by email or in app. This led to me having to find a different place to stay the night in question. Eventually the hostel I booked charged me for the room I never used.
When I contacted customer service they insisted it was my fault that I missed my booking and refused to reimburse me for the charges. I usually don’t leave reviews and it really was an insignificant amount lost, but the whole process has destroyed any trust I might have for the service. Deleting.
Their customer service is slow and arrogant
by umit10101130 on 2018/08/02 03:12
I have contacted their customer service to get a refund of an accidental booking only a few hours after booking. They responded very late and arrogantly. They said that "I should have read the conditions more carefully". The hostel I booked has tons of explanations and you need to click many "show more" buttons to actually see those. When I mentioned that I accept my mistake and I'd appreciate if they do me a favor this time, I got another negative response stating that "I should be more careful in the future". I took that advice and deleted the app.
p.s. the amount was ~10 dollars.
Quick and easy to use
by asakryd on 2020/01/04 14:52
I like the app because it lets me find hostels near me- awesome when you get stuck in Tokyo because your flight got canceled ahead of a typhoon! Photos and reviews are great. Easy to book. Unlike discount travel apps, the rooms I’ve booked through this app have never needed dispute on price. It’s an app with a great vibe!
Really disappointing
by Carlitos Peru on 2020/10/17 00:27
I booked a hostel 2 days in advanced, but on the same day the hostel emailed me asking me to cancel the booking. They said that due to the pandemic they were closed. I asked them to cancel it for me because I didn’t want to get charged. Then I contacted HostelWorld customer service and after 2 days and two responses from them I haven’t received any positive response. My booking hasn’t been cancelled and I still didn’t get a refund. I’m traveling today and I still need to find a place to stay. I’m certainly not gonna use HostelWorld.
A must-have travel app
by domesticaveman on 2019/05/09 14:43
Whether you’re domestic or abroad, this is a must-have app if you travel. The USA has a surprising amount of hostels and that list is growing, but over seas, this app will save you hundreds of dollars per trip. Never had a bad experience and I’ve used this app in countless countries. Any review that says otherwise is fueled by temporary, bratty emotions. Haha.
5 star for ease of navigation and transparency
by hokize12 on 2021/11/20 13:35
I love the way the app I structured (UI wise). I can see the approximate amount I should expect to pay just from the first glance. There’s no hidden fee sneaking up on me. I can see the reviews very well. Overall I can find the info I need easily. Please keep up the good work!
Best way to navigate around a foreign country
by primo.j on 2019/11/07 08:31
Want to meet awesome people?
Want to have an authentic backpacker experience, then this app is for you, not only to find a place to crash but also find awesome backpackers(or friends) from around the world with so many intriguing stories that makes this world fascinating.
Experiment
by rurfur on 2021/10/23 00:59
if find one place daunting and over expensive, dont stop your travel plans. I have discovered some secret spots in times when my favorite locations raised their prices to get to the turistic underbelly.
The trick is to search by *The Area*. you are bound to find something that you like.
Save my Info please
by MrEdman4 on 2018/08/02 13:02
This app is great for booking hostels, it NEEDS to save information about your bookings for offline use. I’m tired of screenshotting the directions page or finding a mcdonalds because I forgot to and am now lost. Even worse is I have directions but forgot what the place is called. How about when I look at the map it says the name of the place rather than “map”.
It NEEDS to save my search preferences. Yes hostelworld, I want a mixed/male dorm sorted by price, I’ve done that for every search for three months. Just because I change the city in my search does not mean I am no longer poor.
Same for reviews. I’m the same age from the same country traveling for the same reason.
Otherwise 10/10, how did people travel before the internet?
Be careful with your booking.
by Tucstwo22 on 2018/01/02 16:35
I used this app religiously. I spend between 12-15 nights per month in a hostel because of work and travel. I used to use this everytime. They offer "flexible booking" so if you're schedule changes you can secure your deposit for another booking. Well this time they wouldn't let me do that because it was within 24 hours of check in. Tell me something, Hostelworld, why do you sell "deposit protection" within the 24 hours of the no cancellation policy? It makes the service unrecoverable. It's scammy at best...probably fraud though.
Bug
by Backpacking Diplomacy on 2021/05/17 04:00
Generally love the app, but the current version is crashing on each city search. Developers might want to address this if it’s a widespread issue as it is core functionality and I am unable to use it. Having to look elsewhere for an upcoming trip
Horrible experience!!!!
by LizaMalicia on 2018/12/31 14:22
Do not use this app at all!!!!!
Made my booking several days in advanced, received email/ app confirmation but when I showed up to the hostel owner advised it was incorrect and that they were fully booked!!!!
now I found myself stranded as everything around me is fully booked!!!! ...have been trying to reach out to hostel world for an explanation and NO ONE is answering me!!!!!! Emailed them and still pending an answer ...their phone number doesn’t work abroad!!!! I am totally screwed up...also the owner from the hostel advised this happens all the time with hostelworld!!!!
Save yourself a headache like this and Do Not use this Service!!!!
Can’t imagine backpacking without it!
by Henry Rice on 2018/05/29 06:26
Hostelworld has provided a consistent way to find and book hostels that makes traveling on a budget much easier. I’ve had very good results following Hostelworlds ratings and photos. I used the app in Asia where I stayed for months, and in Europe for several weeks, and it was always a great resource.
So promising but not yet
by rjrj87 on 2019/01/09 19:14
This app is great is so many ways. It’s still in early stages. The search and listing bookings, giving directions, and speak are great. Listing your itinerary in a calendar and the hostel’s events brilliant. However, the volume for “speak” is incredibly quiet even when device sounds are maxed. And the hostel chat is very limited to only 50 hostels out of over 10,000 in the world. Plus the “my trip” feature needs some work.
Makes life easier
by kduff27 on 2018/10/27 07:19
While traveling around Europe sometimes I don’t exactly know where I want to go or what I want to see. The hostel works app makes it easy to book the day of for places all over the world right from your phone. Definitely simplifies life and gives me one less thing to worry about
3 trips across 6 countries
by Vladdodo on 2020/02/02 17:56
I can’t say enough for this app. I’ve used it to book over 40 nights worth of stays across 6 countries. Clean user interface, strong community of reviewers, and transparent pricing. If you’re traveling on a budget and doing the hostel thing, this app is an essential.
Hostel World has always been thee best!
by HellaOakland on 2019/10/01 04:56
I’ve used Hostel World since 2011 and it’s been great! I’ve stayed at hostels for a majority of the 20+ countries I’ve been to and have met a few awesome people from around the world who I still keep in touch with. I’ve recommended HW for anyone I know that’s traveling solo.
THEY WILL STEAL YOUR MONEY
by kekskskfnfndkdks on 2019/05/19 16:06
I wish I would have read more reviews before I had booked with this horrible horrible company. They give you one price and state that it includes ALL taxes, they then proceed to collect a portion of the reservation upon booking and tell you that you will pay the difference at check in. NO. You pay the full price upon arrival and when you ask WHY the representatives give you a round about answer and do not give you your money back. This company is full of liars and thieves. AVOID AVOID AVOID.
Very user friendly
by a Ryan Seacrest Type on 2018/09/28 06:10
It gives you all necessary information and allows you to book on the go and compare directly with other hostels in the area. The only thing I would like to see added is the hostels phone number underneath their address
Decent service with minimal up-front charges
by Jane Sofia Struthers on 2021/04/19 04:45
Booking through Hostelworld always works well and is super dependable. My only complaint would be limited selection of properties, and none in many cities (e.g. Atlanta, Birmingham, Nashville...) But it’s a good service and often allows you to book a fully refundable stay :)
Great
by theaspenator on 2020/02/04 23:06
I love this app! The only thing I would change about it is having the ability to search the reviews for keywords so I wouldn’t have to comb through them looking for answers to the specific questions I have. Other than that, couldn’t be better!
Horrible Customer Service
by Etrouble on 2019/08/13 16:29
I was lied to by customer service (they told me that my booking was cancelled, didn’t reply for 3 days and suddenly it wasn’t cancelled), so I got scammed into paying for 2 reservations. Their customer service provided no help at all- they told me they “investigated” my issue, but when I asked they told me their investigations just mean they replied to your customer service email. I would stay as far away from this app as possible if you want to avoid being scammed.
Rating Trends
12,7,14,11,12,17,12,9,22,17,9,10,18,8,8,11,9,9,15,9,14,8,10,12,5,18,10,12,11,13,16,11,23,11,6,12,13,15,0,18,8,7,8,11,13,12,12,14,13,8,6,16,7,10,9,7,8,7,0,27,16,9,10,11,11,14,9,11,9,7,8,18,9,11,13,14,8,15,12,10,14,21,3,11,12,12,14,11,3,11
All Versions
5.0
56,451
total
|
5
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50,247 | |
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4
|
4,616 | |
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3
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908 | |
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2
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247 | |
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1
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433 |
Current Version
(10.25.0)
5.0
48,645
total
|
5
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44,111 | |
|
4
|
3,689 | |
|
3
|
570 | |
|
2
|
91 | |
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1
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184 |
Version History
| 10.25.0 | Current Version | 11/15/2021 | |
| 10.24.0 | Upgrade | 09/23/2021 | |
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| 2.1.0 | Upgrade | 07/24/2012 | |
| 2.0.0.0 | First Tracked | 05/17/2012 |
| Keyword | Volume | Hits | KEI | Rank |
|---|---|---|---|---|
| amsterdam city guide |
|
|
0.00 |
4
|
| aussie backpacker |
|
|
0.00 |
3
|
| backpacking apps |
|
|
0.00 |
3
1
|
| backpackr ltd. |
|
|
0.00 |
3
|
| backpacker essentials magazine |
|
|
90.00 |
3
|
| backpacker trivia |
|
|
0.46 |
3
|
| couchsurfing travel app |
|
|
785 |
3
|
| couch surfing |
|
|
207 |
3
|
| couch surfer |
|
|
544 |
3
|
| amsterdam transport map |
|
|
0.00 |
2
|
| amsterdam travel guide |
|
|
3.47 |
2
|
| hostile world |
|
|
0.00 |
1
|
| hostels australia |
|
|
0.00 |
1
|
| europe hostels |
|
|
0.00 |
1
|
| hostel world |
|
|
54.03 |
1
|
| hostel guru |
|
|
3.72 |
1
|
| europe travel |
|
|
29.33 |
1
2
|
| anne's amsterdam |
|
|
63.50 |
1
|
| # | Apps | Search Visibility Rankings | Category Rankings | Keywords ranked for |
|---|---|---|---|---|
|
1
|
171
4
|
67
17
|
||
|
2
|
- | - |
|
|
|
3
|
369
19
|
179
67
|
||
|
4
|
- | - |
|
|
|
5
|
- | - |
|
|
|
6
|
- | - |
|
|
|
7
|
- | - | ||
|
8
|
- | - |
|
|
|
9
|
- | - |
|
|
|
10
|
-
82
|
-
46
|
||
|
11
|
- | - | ||
|
12
|
198
7
|
- | ||
|
13
|
- |
158
43
|
||
|
14
|
231
8
|
- | ||
|
15
|
- | - | ||
|
16
|
- | - |
|
|
|
17
|
- |
136
4
|
||
|
18
|
- | - |
|
|
|
19
|
- | - |
|
|
|
20
|
- | - |
|
|
|
21
|
- | - |
|
|
|
22
|
- | - |
|
|
|
23
|
271
8
|
39
|
||
|
24
|
243
6
|
- | ||
|
25
|
- |
86
3
|
||
|
26
|
- | - | ||
|
27
|
149
|
- | ||
|
28
|
- |
113
88
|
||
|
29
|
- | - | ||
|
30
|
- | - |
|
|
|
31
|
- | - |
|
|
|
32
|
- | - |
|
|
|
33
|
- | - | ||
|
34
|
- |
186
66
|
||
|
35
|
- | - |
|
|
|
36
|
- | - |
|
|
|
37
|
- | - | ||
|
38
|
- |
58
18
|
||
|
39
|
- | - |
|
|
|
40
|
- | - |
|
|
|
41
|
- | - | ||
|
42
|
- |
87
106
|
||
|
43
|
- | - | ||
|
44
|
- | - |
|
|
|
45
|
291
9
|
-
31
|
||
|
46
|
349
23
|
- | ||
|
47
|
- |
84
46
|
||
|
48
|
- | - |
|
|
|
49
|
- |
63
9
|
||
|
50
|
190
57
|
18
5
|
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