I’m visiting Turkey, and downloaded the app adding the location but I couldn’t change the language from Turkish to English! That doesn’t help, I couldn’t use it.

I wish you could change a language right in a app...

WOLFGANGLAND

No USA, so why is it available on the US App Store?

Cg

0

Very unusable. Can’t change notification settings, can’t change currency

I am an American traveler sitting with my friends in Ukraine and when I sign in, there are no rides on any common routes; when they sign in, there are tons of rides on the same routes and dates. They work in IT and we are all shocked that this international traveler app... isn’t international. The app gives false negatives and won’t show rides in other languages. Now I know why I couldn’t find rides for the past seven weeks! Total disaster. You can only get rides in your home countries. Otherwise .. good luck. Such a shame. We tested on multiple phones. Same results.

I don’t know what happened after the update. I uninstall and reinstall the app it still never give me any rides. Only shows on the website. The app becomes useless. But before the update it worked well. I used to use it every where. France, Spain, Russia. But now nothing works! Please fix it! Thanks!

A língua do meu celular não é português e, por esta razão, não consigo achar caronas pelo aplicativo. Não quero ter a língua do meu celular em português mas preciso usar o aplicativo, e agora? Uma coisa não deveria depender da outra.

Me han realizado triple cobro y no tengo forma de hacer el reclamo

No funciona en mi iPhone 8 Plus tengo semanas buscando viajes y no hay, ya solicite ayuda de soporto técnico y nadie me responde.

Je recommande

No tuve buenas experiencias ya que la comunicación mediante la aplicación no es buena, y los usuarios q publican viajes No responden seguido y se hagan quedado con el dinero sin poder llegar a concretar el viaje

I don’t write reviews often but I got to write about the bad experience I had with this app. A month ago in Romania, I got a chance to hear about this awesome service called BlaBlaCar from a cab driver. Me and my wife wanted to head to a city which was about a 100 miles away. I was new to that place and I was trying my best to avoid the train which takes a long time. I made a BlaBlaCar reservation from the station and luckily I found someone heading to the place. I was given the guy’s number to reach out to. I called that person to confirm the appointment and I requested him to pick me up at the station which was about 2 Kms from that place. He refused and I didn’t bother much about it. I took a cab to head to the pick up point. I paid double the price to head to the pickup point as the driver recognized that I am a tourist. I knew that he was charging me with a higher price but again I didn’t bother much. It was a long tiring day and we just wanted to head to the destination. We reached that place 30 minutes earlier, informed our rider (and he acknowledged ) and had lunch at a food truck in that same place. Our pickup was at 3:30 pm and I was expecting the guy to give me a call but he didn’t. When it became 3:35, I got a notification that the driver had cancelled. I tried calling him to see if it was an accident and the call went directly to voicemail. Now in an unknown city , we had to book a cab to go back to the station and find a train. Not only he cancelled but he made us come all the way from the station to the place that he wanted us to come. Thinking about it, the driver is not to be blamed. I would blame BlaBlaCar car for not providing a commitment service where both the driver and the riders are equally fined for not holding on to their commitments. I would not recommend this app to anyone.

Gostei muito da ideia 💡

Such a dumb design that doesn’t let you use the app. How am I supposed to use this app as a traveller if I go visit Spain as the language of the app automatically changes to Spanish ? It doesn’t let you select the language option in the first place. Such stupidity

Today I’ve installed this app and registered with email. I didn’t get email confirmation which I expected to get but anyway I tried to enter in with provided credentials. Nope. Wrong address or password. Surprise. I’ve entered just provided data. I tried to send myself a link for changing password. Nope. I didn’t get email with the link as well. So, there is no way to register with email

facil de usar, interfaz amigable y la idea: simplemente genial ! No solo nos hace la vida mas fácil y cómoda sino también mas barata !! Felicitaciones x la idea !

My driver canceled no me a few hours before my trip. Bla Bla makes the rider wait 7days for the driver to agree that they canceled. Feels like the driver has taken my money and I can’t do anything about it for a week. Not fair to the rider and let’s the driver scam riders traveling through on vacation since they will be long gone or out of country. Also I did try to book another driver. They had until 1:59pm to confirm a 4pm trip, but he never did accept the ride resulting in the app not allowing me to accept a ride from a third driver. Finally I just got a bus because it was my only option left. Could have missed connection. If you are traveling or not a local I would NEVER USE or TRUST THIS APP!!!

Отличное приложение

Esta aplicación *enriquece* mi tiempo en Europa. Gracias a ella, he podido viajar y conocer a gente de pueblecitos españoles. Es económico y flexible. He viajado más que 4000km con bla bla. Gracias a tí, bla bla!!

It would be great if the app ask for your language and your currency of choice! I live in France, speak English and use the Euro. I can choose France on the app and get Euros and French language or choose U.K., a place I’ve never been, and get English and pounds!

Вы постоянно делаете обновления и делаете приложение ещё хуже. Как так можно ? Что в этот раз ? Надо будет анализ мочи вводить чтобы проехать с одного города в другой ? Сделайте его удобным как старые версии !!! Внедрите языковые опции. Что вы там обновляете ? Фантастика просто.

As other reviewers have pointed out, this app sets the language according to the country chosen, making it effectively useless for many of us. I understand from developer responses to other reviews that they are working on this problem. There’s a feature for ID verification; my verifications failed repeatedly but no information as to why, or what to do was forthcoming. Following my initial posting of this review, the developer kindly contacted me to ask for further details. To me this indicates a good developer so I improved my rating. Furthermore, they are releasing new versions frequently.

Happened with me few times that passengers cancel trip in the last moment, and I cannot mention that in their profile. It would be good to have possibly writes comments like this to see if reliable passenger makes reservations.

I’m abroad and would need a car on my way back home. I’ve been using blabla and other carpool apps for years now, but this app does not work from my phone when it’s really important. Contantly crashes, I can not check the profile of the person I booked a ride with, also it doesn’t show the messages. Just downloaded the upgrade and nothing changed.

I would love to use this app, but unfortunately it seems impossible to change the language setting. I downloaded it while in Belgium and it will only use French. My French is seriously lacking so I don't feel comfortable using the app. I followed the developer's suggestion to another reviewer and checked that my phone settings are correct, but it makes no difference. I've tried deleting and reinstalling the app while here in the US, but, nope, still in French. Why is this simple issue not corrected by now? Other apps let you choose language and currency.

None English language on BLABLA app ? How? I just downloaded and no English at all. It’s only France Language. In July 1, 2019, I will fly to France and i cannot able to read France Language when i need Blabla app how with English?

O app é muito bom, uso sempre. Mas precisa melhorar em dois aspectos. Primeiro, deveria ter uma opção de reclamação do motorista via app, como o uber tem por exemplo. Segundo, quando o motorista percebe que desagradou em alguma coisa ele pode recusar a avaliação do passageiro e simplesmente não fazer e assim não aparecerá no perfil dele uma nota baixa. É um jeito de burlar e muito fácil. Assim muitos passageiros podem não ter o perfil adequado do motorista. Precisam melhorar nisso.

Downloaded the app. Chose France because that’s where I’m going.... the app is in French. Can’t change to English. Don’t care about currency. Ok I guess you don’t want me as a customer. Deleted.

I turned off the sms and e-mail notifications, but i keep receiving them

Очень неудобное, глючит, шрифт мелкий, интерфейс не дружелюбный В сравнении с ним тот же beepcar был идеальным приложением Очень жаль, что его выкупили эти коммерсы

This app will not allow you to change language or currency with any level of convenience.

The messenger inside the app continuously brake down and doesn't show the messages. The notification doesn’t works when tap the badge.

The first time I tried to use BlaBlaCar I was in Hungary. So ever since then I have been receiving emails in Hungarian. My language settings have always been in English, but I still get emails in Hungarian. So I have to copy and paste the emails into google translate, but since a lot of the words are abbreviated (I.e. various names of months), I can’t always figure out what the email says. There’s also no way to contact them about this, and I have tried for 2 years to get through their FAQ page to write them a message to fix this, with no luck. Please fix this, it’s incredibly annoying. I also noticed im not the only person to have this problem.

I previously created an account online which has the option of choosing USA. Now I try to download the iPhone app and it doesn’t have the USA options. When I try UK. It won’t allow me to login since my account phone number is USA. Can someone in the app team help? Maybe you think Americans don’t use phone apps?

Put a option in setting for change the language, i dont wanna change my region’s phone just for one app!

Good idea for the service, but needs major improvements in user experience. Passengers can cancel booking at any time without any feedback to their rating. Drivers don’t know how reliable are passengers and can’t filter out them.

I already have the latest version, but when I’m booking the seat and system keeps ask me to update??????? What should I do?

If I want English I have to change region to UK and have the currency in British pounds....this is pretty ridiculous that I can't change to the language I want (English) and to have the currency I want (Euros). I don't want to pay conversion fees to British pounds just to have it in English. Also the recommendation is to use the browser (and Google translate), but that defeats the purpose of having an app.

I am in Italy, and am unable to change the language to something I am comfortable using. This is my first time using the service, and my Italian is not up to a standard which would allow me to select a ride. There should be an option to use the service in a different language, while you are learning the language of the country.

Ahora tienes que poner exactamente la dirección la hora y el lugar de salida y si no lo pones no te muestra ningún viaje, es muy difícil de encontrar, estaba mejor antes.

I see people have complained about this for years. And for years, this is why I haven’t used it. You open it up and it’s stuck in whatever language the country you are in uses. Developers, here’s a tip: when a lot of people are complaining about something, you should probably fix it. Unless you don’t like making money. Every other app has language settings when you first start it. This isn’t rocket science. Oh, and before you comment: my language and region is US/English. FIX. YOUR. APP. Edit: I know you’re aware of it. You have been for YEARS. Look how old some of the negative reviews talking about it are. Every time I consider trying your app, I see it’s still there. Are you in business or aren’t you? Do you want to make money or not? STOP BEING CHEAP AND LAZY AND FIX IT.

First time I used it to go to Malaga. It took me several hours to purchase the ride because of an error of processing my card that has more than enough money on it. Later I tried to go to Valencia and I was never able to purchase a ride. It kept coming up with error messages. I used 4 different cards and even used one of my friend’s cards and it was the same. I deleted the app and tried to get it back and log in and it told me to try another way of logging in even though my password was correct. The idea of the app is great and the one time I used it was fine but there are many bugs on the daily

I downloaded the app while in France, but my phone’s settings are in English. Even so, the app insisted on French. I’m back in the US, and traveling in Mexico frequently, but I’m still stuck using French and Euros. I know enough French to get around, but I’d much prefer English or Spanish. That you refuse to allow a language or currency change in the app shows that you fail to reconcile the diversity of your clientele. Do better. UPDATE: after a reply from the developer, advising me to change my region to the UK (I live in the US), I’d like to ask: Do the developers understand that this is an app for travelers, and thus it might be a nice feature to be able to customize options such as language and currency? Who wants to change the settings of their entire phone just to customize one single application? I’m presently in Mexico, and would love to use the BlaBlaCar app to book a car. But when I use the app, my only options are French and Euros. So, I go to the website, change to Mexico and Pesos, and set up alerts for new trips. Then, I get emails about new trip in English, with Pounds as the currency? Nobody wants to have to do all these unnecessary currency conversions, and nobody wants to struggle through a language they barely speak, unless the goal is to learn that language. BlaBlaCar as a service is great, but there are a LOT of improvements that have to be made before this app can deserve 5 stars.

If the app doesn’t support USA, don’t distribute it in the country.

Still no fix for search results from Serbia. You can try it, just set region. Everytime zero rides. When I change for example to Croatia then app is working, but currency is in HRK. Headache everytime, please fix it as soon as possible, BlaBla is great for ride sharing.

Great app, i would give it 4 at least,but if is not finding any ride for me, i have found ride at their site, but in app is not working, also i didn't found way to report this problem.

0 rides in every city on earth? It used to work great! Latest update made the app useless on my iphone 5s running ios 10.3.3

Нельзя выбрать другую валюту, кроме как рос. рубля. А ведь приложение даже не пересчитывает в другие валюты, хоть и работает в других странах.

Good!

I love the idea of the app and have used it with friends except it’s not something you can rely on. Tried to book three different blablacars and each were cancelled or the driver didn’t respond in time. This app is great if you aren’t counting on it and are flexible, but if you have time restraints or have no other back up plans i wouldn’t use it.

The current version of this app is a total mess. I used this back in January, and that trip isn’t showing in my history. Also, the search feature is way too narrow, requiring one to select a specific time for departure. If there are no trips at that particular time, then it tells you that there are no trips available, without showing other options for the same day. When I search in either the app of website, it tells me that there are no trips. However, I have received multiple emails (as many as 12, maybe more) telling me that there are now available trips. When I tap it to book, it opens first the app, and then my browser. When I click “book ride”, it tells me that it is not possible for me to book on the UK version of the website (I’m not even British; I had to select that to get the app in English. Because of this, I am unable to verify my passport ID, as it is not UK issued. This has ALWAYS been a design flaw of BlaBlaCar, ever since I first checked it out, several years ago), and that I most go to whichever language version the driver uses (one driver was Polish, another Russian). The problem is that I DON’T SPEAK EITHER POLISH OR RUSSIAN, AND GOING TO THEIR VERSION OF THE WEBSITE IS EXCLUSIVELY IN THESE LANGUAGES! Seriously, this used to be a great app, a great experience, and is still a great idea. However, whatever has happened since last I used this (January 2018) is a mess, and has resulted in an unusable waste. Seriously, was there recently a personnel shift in their offices or something? Oh, and to top it off, their customer service is virtually nonexistent.

Since I updated iOS 12.1, app doesn’t work. I can’t find the rides, it always says network error or something like that. Hope it will be fixed soon.

With new update i cant see all drives trough the week, this is last time i did an stupid update. Until now app was working great.

No puedo encontrar ningún viaje con la app, a pesar de que en mi PC se muestran los viajes publicados la app para iOS no encuentra los viajes. Es muy molesto y resulta inútil tener la app en mi celular.

If I would like to get a ride, I would have to pay 6€/ month to even book one ride. Carsharing should be possible for everyone and even the poorest people. please make a fee of 50ct per ride and i am fine. And i want to have a option to travel without insurance if it’s that what makes it expensive. I‘m quite angry on you guys

I downloaded the app because it showed up on Google maps as an alternative to local mass transit options but also because Lyft doesn’t exist here in Florence, IT. Anyhow, the interface is nice and for the most part intuitive to the user. The issue I have are that (1) it presents options that don’t really exist and ends up wasting bandwidth and time and (2) tends to have more server connectivity issues than expected. For example, I click on one option and i get a red banner that says it can’t find it. Or I get a message notification but when i click on the message icon i get a similar message. If those issues get fixed, I can see this being a good app.

После того, как пришло оповещение о том что бла бла кар становится платным, решил удалить приложение. Почему пассажиры должны платить за то, за что раньше не платили, в то время как люди, которые строят на этом бизнес не за что не платят. Тем более, что сервис не настолько хорош, маршруты все время с ошибками. Бла бла кар пока!

Дибильное приложение! Невозможно зайти. Постоянно выдаёт какую-то ошибку. Приходилось несколько раз регестрироваться. И в последний раз снова ошибка. Кошмар какой-то

The concept of ride sharing is great. But the application still remains to be perfected : 1- accepting automatically passengers is always a no-go for me. I do not want passengers that do not understand the concept of being on time. Therefore, I will not accept a passenger with a poor rating and I also tend to screen the passengers that have no history. Am I mean ? Possibly but I have been upset more than once by people who think the Blablacar driver is a chauffeur or a slave... so, I would only use the automatic acceptance if I could put conditions like the minimum rating of the passenger. 2- the application lets passengers book a ride very close to the starting time. This is really not practical. I have seen a passenger get really upset because, when she tried to book a ride at 6:20 am, I did not reply immediately. That was 1 hour before I was starting to drive !! Some drivers may accept this. I don’t. There should be an option to make these last minute reservations either more expensive or with much better warning messages. 3- when people book on a portion of your trip, they can do it while the trip has started. That means that you have to read the Blablacar app, while driving not to miss the requests !!! That’s dangerous. Again, passengers have to book early enough. Or a message shall be displayed to the passenger that needs a last minute booking that he can not be sure that his request is going to be seen. 4- the locations of the stops is always inprecise and impossible to verify when the journey has started. I have a long list of issues and I listed here only the one that I have in mind. Again, it’s sad to see how this app works and how much better it could be.

App shows different fares from the website. Also there are fares available online that you pay the driver directly. Can’t change the language and currency. App needs a lot of work. Better use the website instead.

Travando a todo momento, perdi caronas já por tempo de instabilidade do app, vejo ué está no limiar entre ajudar e dificultar.

We are from USA but the only way to get the app in English is to say we are from the UK That means our ID doesn’t match up as it is not UK ID. There appears to be no way to change language once the app is set up. There is no tech support in the app We’ve been charged but have not yet heard from driver and don’t know when/where we meet and there is nowhere in the app to ask for assistance. Good idea and we r crossing fingers that driver will answer our numerous texts and phone calls.

The app doesn’t send the sms confirmation txt

Just a quote from the site “you cannot change the currency and language independently”. What the hell is the logic? So if i leave in Czech i need either to know Czech or recalculate everything from pound to koruna. Why do developers/bas never think before they do?

This may be the best app ever published. I would have no way of knowing. The first screen prompts me to choose my country from a list of countries that omits the US. Canada is not on the list, either. So I choose Mexico, and upon proceeding to the next screen, I discover first that all subsequent information will come to me in Spanish; and second, there is no way to go back to the first screen and change my preferred nation. In short, installing BlaBlaCar was a complete waste of my time.

Сделайте нормальный выбор валюты. В Белоруссии российский рубль не ходит. Вечная путаница из-за курса валют!!!

I have never had any kind of problem with this app. Would reccomend it to anyone!

how can I change the language???? there no option for it?

This app has so Many bugs that I can’t believe people are still using it. It’s really one of the worst apps I have ever used

The application has so many bugs, every time I need to use it I found another bug. :(

Через додаток не знайшов як саме «залишити відгук», то ж мушу сюди. Маю надію буде помітніше. Не впевнений за інші країни, але в Україні усе стало значно гірше. У напрямках Київ-Рівне-Львів знайти авто майже не можливо. Тим більше комфортне. Мабуть сама популярність використання сервісу і кількість користувачів які все ще користуються дико падає. Половина водіїв не перевірені навіть мінімально, один з яких навіть ніграма не шкодуючи описував ситуацію пасажирам: « а шо мені рейтинги - по барабану, якщо лишають поганий відгук, просто рееструюся ще раз з початку» відповідно в результаті отримуємо лотерею, грязні авто, водіів які запізнюются на годину, або катають по справам тим часом і пасажир ніяк не може вплинути чи повідомити інших. В решті - в усіх чисті рейтинги. Ще велика частина - ті самі грязні маршрутки які просто брешуть вказуючи легковий автомобіль, а потім садять в «спрінтер» чи ще гірше китайський автобус, який взагалі не передбачений для міжміських перевезень. В одній з поїздок мав 4 відміни, кожен морочив голову. В решті нема вибору і доводится їхати вже чим попало, з водієм який курить в салоні, без ременів безпеки, і по дорозі має на годину другу справ крім поіздки. Мені здаєтся не завадила би реклама, зоб люди таки мали з чого вибрати, і не мусили обирати кота в мішку без відгуків, тому що в усіх інших іх теж нема. Ще був би радий фазуванню поіздок на різні класи - як в убері. Прекрасно працює. Я би із задоволенням платив у двічі а то і тричі більше за комфортніше авто і водія з гарними відгуками. А хто хоче трошки економії - то може користуватися чим є. Сподіваюсь на покращення, періодично буду знову надіятись і користуватись, але покищо знову пересідаю на потяги, або перевізників яких «друзі радять», без використання сервісу.

Es la Aplicación más corrupta que he conocido usan tu dinero de la siguiente manera : te reservas las plazas que necesitas te bloquean tu dinero de tu tarjeta de debido de inmediato y luego te cancelan el servicio no lo recomiendo a nadie es una estafa . Y son tan estafadores que te dicen que te re integran el dinero en 5 días hábiles qué tal?? . De verdad no hay ningún tipo de seriedad y respeto al turismo Que necesita un servicio serio y cumplido por supuesto no lo recomiendo a nadie .

Trustworthy rides? Sounds nice, except when someone cancels the ride 15min before the agreed time and stops answering their phone. At that point you have no recourse, can’t report, nada. There’s also no easy way to contact the company. So, tonight we have to buy last minute train tickets or lose our hotel reservation. Thanks BlaBlaCar!

I used BlaBlaCar during my study abroad trip in France to save money and find a way to travel in spite of the grèves nationales at the SNCF. On top of the attentive, kind, and generous drivers I had, I would like to say that such a concept benefits driver and passenger alike. In the U.S., we must rely on Uber or Lyft, which both function as taxi services more than anything, and the price will reveal that truth. I secured rides that would be over $20.00 on Uber in the U.S for less than 10€ in France with BlaBlaCar. Furthermore, I love how the drivers appear to have more control over their fares and coordinate with their passengers using their preferences on conversation level, music preferences, pets, trunk space, and pickup/dropoff locations. I definitely think that Americans could benefit from these carpools, and would love to see BlaBlaCar or a similar service implemented here.

Very nice until free

Yes I’m in Spain but I don’t speak Spanish and it won’t let me change my language to English! It’s Barcelona everyone speaks English haven’t had any problems whole trip except with this stupid app.

I would love to drive or share a drive in Florida!

Não gostei de agora ser obrigada a escolher a hora . Dai não parece nenhuma carona !!!! Volte para o que era antes!

Won't let me book a ride without updating to the latest version which is lame but would be OK if I didn't already have the latest version so there is nothing to update!

Tried this app while visiting France. It was great. Wish it existed in the United States!

Great idea! Web app work perfect, but iOS is a nightmare. I cannot book a trip. It says please update app, but I already have the latest version. I have an iPhone. I took Android, downloaded app and again cannot book a trip, but now it says that I didn’t provide payment method. BUT there is no function for adding credit card!!!

Great app, highly recommended

I wish i can use it in Saudi Arabia, it will be great

The app is not bad, few bugs. I believe the original concept is now over: people tend to use it as a long range taxi service but it’s not. Many passengers think the driver is an actual professional driver who gets paid. In fact, the fee the driver gets is bad, and BlaBlaCar takes a good commission (20-25%) and has very poor customer service. If a driver does not show, which seems to happen regularly, there is no compensation despite it can get people in trouble. For me as a driver, welcoming people in my car is like welcoming someone in my home. You can meet nice people, but some people are just there to enjoy a cheap ride and force themselves to be nice, against nature. I will not use it again, for the money you get as driver it’s worthless the effort to be nice.

great idea but i cant use the app in Germany with English language. let the user choose the language separately from the location.

I really like the App, its simplicity, clarity and the community, which has been really nice so far. The only thing that strikes me as odd is that there’s no support for emojis when using the in-App messaging. This would be a nice future feature!

O app costumava ser muito bom, mas agora está todo travado e chega a estressar.

There are millions of adventurers who do not own cars in Manhattan who must resort to overcrowded carpools with ‘friends’, complicated train/bus routes, or extremely expensive Ubers! This would be a hit!

Me gusta mucho esta aplicación, la recomiendo totalmente!

So, you don’t offer service to people in the United States?

It looks nice, but I can’t change the freaking language.

Llevo toda la mañana intentando solucionar la vinculación de mi móvil a una cuenta antigua que tenía q nunca usé y para poder vincularlo a esta nueva cuenta y no hay manera de hacer nada, he leído y escrito 3 veces en la app en el apartado “contactar con nosotros” y nada, ya no se que más hacer...se supone q decían q mandarían a mi correo un código de verificación y así podríamos cambiarlo...pues no he recibido nada si pudieran ayudarme lo agradecería

The company sometimes applies major workflow changes, for instance how payments are done. It would be nice if there would be notifications to the user to explain why there is a change and what actually changes. There is in fact some confusion amongst users as to how things work because of this. Also, the Messages section has never been very stable ever since I have used it, which is about a couple of years. Notifications come through, but if the user has the app open on the Messages section, One needs to exit the Messages section and come back in in order to refresh it and see new messages.

It would be extremely helpful if the description of this app let users know it isn’t available in the U.S!

I was looking up routes to find the quickest way from Milan to Venice and found blah blah car it seemed very professional and easy to use however I was unable to use this service because I needed an SMS sent to my phone. I am not sure if the app coordinates with United States phone numbers so I was unable to use it. It seems like a very convenient way to get around but was bummed the SMS was unable to coordinate with non local residents. Any clarification would be greatly appreciated.

...but that doesn’t mean my German lessons have me able to navigate the app in German. Maybe there is a place to change the language, but it’s buried. Who knows...it is not a user friendly app.