Beware - you don’t get what you pay for . Once you pay , they book you in the cheapest room they can find . Then rude when you contact them

I love you guys

I’ve been using this app since it came out and I have always gotten the most fantastic glorious deals. Thank you Priceline

Lov were the app

Awesome!!!

Just Perfect ...

Easy to use and received a great price!

Easier to sort and filter than other reward and booking sites, especially Hilton Honors. Great value, can help you find anything!

Priceline is so easy I always get the best deals I have not been disappointed yet

The service was amazing and Priceline never made it so easy to book such a comfy and cozy-chic room right there in the city so fast! It was awesome !!

I found no way to change the default payment option in my account settings. No excuse for not offering this simple customer service.

I love this application it gives great deals And knows what I want.

I had a big problem in my travel to Miami , and 100% of fault was with PRICELINE. I went humility and called 500 times and never had answers. I’ll never mind forgot this trip . Between zero to 10 . I’ll give ZERO , to PRICELINE

Needs better ratings for these 2.5 syar hotels & a better selection of hotel choices

Save ya boy money

Pretty good

I love booking with Priceline, they are cheap and give you great quality options. I will recommend to Everyone.

Always finding great deals !

Booked a room for 3nights at a 3 star hotel for a total of $203

Thank you Priceline for excellent customer service. I had the pleasure of speaking with Travel specialist Alejandro id# 34000548 and he was able to deliver impeccable customer service. Thank u for such a wonderful employee. Excellent cs. God bless u all

People! Check this app out! I highly recommend it.

Thank you

I can’t get the filters to work while trying to find a hotel. Not convenient when you’re on the move!

Priceline is awesome when it comes to discounts on traveling, no doubt about it. There are a couple things I believe would make the search better. First, including the deposit/incidental charges hotels require at check in and what type of payment is accepted (cash/credit/debit). Most reservations are non refundable and more times than I care to say I’ve had to cancel a reservation because upon arrival I’ve discovered one of the two issues mentioned is an issue. Including this info in the search results is important and would save so much hassle. The other improvement I would suggest Is to include some sort of rewards for a discounted or free stay. Something of incentive to use Priceline instead of another platform that offers better perks.

I absolutely love Priceline !

Cannot book hotels and flights. No vacation packages. Not a bad app.

Hands-down the worst customer service I have ever seen in my life. They do not care about the customer. The customer is always wrong. They outright tell you lies about their policies.If they did not have the lowest prices online, I would never use this service ever again. But because I have no choice, I use it daily and still get treated like crap.They tell you that refunds will be in your bank account in one business day. That is an out right lie. It takes in between 5 to 10 business days and they will argue with you nonstop until you hang up. They have raise their voices to me and my husband. They have said that there isn’t a supervisor available or they are the supervisor. They can’t all be supervisors come on. The worst company I have everBeen forced to use daily.

I been a room at least once a month and they always give me great deals.

Besr app infront of hopper

Sold us on a cheap hotel that seemed fine at first, but the next day we found a used, bloody condom on the floor. Hotel Staff didn’t care, Priceline Staff didn’t care, never got refunded or even an apology. We would’ve gladly paid more for something safe. Terrible.

Good app for planning trips for the first time. Fixes helpful reminders on when to check in for flights and such. It’s your personal travel agent on your phone

I used it for a hotel booking and a week later, they are sending me advertising emails which I never signed up for. Worst, you don’t see any links to unsubscribe or neither on their websites. FTC clearly needs to look into Priceline advertising practices.

I have tried to use other booking sites and apps but don’t feel comfortable booking through them.

I have been booking with Priceline for years and I will continue to book with them. Great prices on rooms and cheap flights.

It’s very annoying that on the main website it won’t allow you or if it does allow you it’s difficult to find to have a same-day flight there and back I am basically a companion ticket I guess I tried booking one and had so much trouble and almost done with Expedia because I couldn’t figure it out and then almost bought two one weights because I thought it was all the way around it.But it was instead of during the 20 minutes of me finding out that all of my flight flight information could be changed it went up by 50 arts or 60 bucks so I guess now I know why.

These people are amazing and very amazing

Very Accommodating

Priceline has been given me good deals better than hotels itself cannot go wrong with priceline,love it thanks

My heart is shattered I really wanted my experience to go great sadly it went south so quick. I arrived at my destination approximately at 2 a.m on January the 15. I then proceeded to book through Priceline for one day from the 15-16, not knowing it would automatically book us that same day but at 4 pm. I used the only money I could spend to book, thus I am glad I was able to get a refund it is going to be 1-5 business days till I get my payment back. So after an 8 hr drive and barely any money my family and I had to sleep In a very small car. Please be aware that booking past 12 am could result in an late afternoon booking. I just wish the booking information would have been a bit more clear.

Easy to use !

App is awesome for deals!

Best prices, but don’t make any mistakes booking they do not work with you at ALL. Check dates and times carefully.

I drove three hours, believing I was good to go and hotel room was reserved.. only to find out they never reserved. I arrived at the hotel at 5 and they couldn’t find my reservation. I called priceline, they had me on hold for 1 hour straight. I hung up and redialed and they did the same. At 8:30 I was told there was nothing to do at the moment.. all other hotels were booked. They said they were going to reimburse. But, totally made me waste my time to drive that long, and have to go back home that night all because I trusted the company. NEVER AGAIN!! Don’t trust this company.

Every experience I have had but one has been amazing and for all the discounts and amazing service the one bad experience is irrelevant thank you Priceline for saving me so much and always helping me get a room when I need one I look forward to B traveling more as my business growth increases so I’ll be using Priceline more in the future

I fly back and forth with Priceline there prices are unbelievable and so much cheaper than any other site such a money saver love it here I’ve been flying with them for years and the deals they have are unbeatable

I always have great experience with them

I use this app weekly looking for deals on cars and hotels. I usually end up using one of the recommendations about 90% of the time. I have always been satisfied with the results and service.

App works great for booking hotels

Best offers could be found at Priceline. I always shop around when searching for a hotel to stay in by using different travel apps, but I end up reserving my hotel with Priceline because of the competitive offers and prices. My account with Priceline just got promoted to a VIP account which is extra saving.

Hate the customer service. If you reserved hotel it can’t be change. Even if you die lol. The cancellation fees is the entire amount you paid for reservation. Completely joke. If you like to waste your money book through here.

Very Rude customer service. Not knowledgeable on the charges made. Doesn’t own responsibility of the charges made with vendors (car rental companies) even though when there is a faulty charge made on the account. Hangs up the phone rudely. Going to uninstall this crappy service.

Call center is trash, no one is helpful!

This was such a simply amazing easily and confusing process that my girlfriend is so happy that she gave me the bomb instead

I’ve been using this app for a long time now, since about when it first launched. I love it! I only use it for hotels so I’m not sure about the other things they offer but as far as hotels go, it’s a great app. I would definitely recommend!

Horrible services from both parties. Priceline did not place the additional fees that may be expected for you to pay out in the open where a new time traveler would be aware of these extra charges.

Great deals. Easy to use

One of my favorite apps. Hotels and rental car deals are money 🔥

Great prices

They have a large variety of places to stay & offer the best prices that I’ve seen so far.

Have great offer en everything I loved this app

There’s not an easier place to get a trip planned

Had a little confusion when I first began my trip search, but as I progressed through it I was very pleased. Would use it for any trip I need in the future. This is a one way trip, so I will use the app in the near future. Thank you. Roland Dion

I don’t like the fact I can’t see what Hotel I’m getting I don’t like Crown but oh well. I can I get another Hotel.

It will charge your bank account BUT a lot of mainstream hotels do not receive the payment until late if at all. Has worked just fine with some transactions but i’ve had 3 that i’ve had to pay out of pocket for and just taken the loss due to them being extremely slow to process the payment or due to the hotel not receiving it.

Priceline is awesome never had a problem with the m and the prices are unbelievable.

Feom the very start of this reservation it was bad. I was given the hotel information and planned my NYE around that hotel. When I called to confirm and see if I could check in early they said they didn’t have a king room and so I had a choice of queen bed or double. They offered me another location with the room I paid for and I took it. which meant my planned were messed up already, but my girlfriend was driving into town and I wanted this kind of room. There were so much that was bad about this hotel feom customer service to basic maintenance of the hotel. We couldn’t get clean towels, the door was broke and hard to open but the worst part is that there was no HOT WATER. when we brought this to the attention of the hotel they said the water gets warmer later in the day. It did not. So my girlfriend drove for half a day and could not shower. This is a basic service I would expect feom a hotel. Hot water. We couldn’t go to where we had planned and we could use the water unless we wanted cold water. The service we received both from Priceline and the hotel when we tried to correct this was very blasé and not one person wanted to help correct this. We were only able to shower today before we left. I travel a lot for my job and stay in many hotels and I’ve never been treated like this. Also I will never again use Priceline due to the uncaring way they treated my concern when we called. I asked to speak to a supervisor and was told we could not. We tried to make the best of a bad situation but when we were told if we canceled we had to leave immediately on NYE. I was actually going to propose in NYE but I did not because I didn’t want to do it in such a horrible situation. I’m extremely disappointed in Priceline and holiday inn. Trust me when I say I will make sure everyone I know will never use Priceline again nor will

Always reliable

Always find good deals and easy to book anything

I’ve used Priceline numerous times and each experience has been top notch! When I had to cancel a trip at the last minute due to a family emergency the customer service representative went above an beyond to help mediate between me and the hotel. Never once did they seem upset, annoyed or disgruntled. In my moments of stress and unrest they were a breath of fresh air. I recommend Priceline to all of my friends and family members.

Absolutely some of the best deals and perks however some of the hotels they associate with have not been impressive lately

Very easy to book a ticket

Just a note regarding your in app description of Downtown Denver. The Denver Nuggets play basketball. If you’d like to mention the hockey team, it’s the Avalanche. Otherwise I really enjoy Priceline:)

As I was reserving my booking, it stated that I would receive 1 of the 2 hotels pictured. 1 was The Westin and 2 was The Grand Hyatt both in downtown Nashville! After asking my wife would she be pleased with either? She was excited to say EITHER would be GREAT! Upon booking, I was booked to NEITHER one of the hotels pictured but a hotel connected to a college area! PLEASE HELP!!!

This app makes my life easier

I like this app.

So on a Saturday I had a reservation for a rental truck with enterprise through Priceline I had private previously bought the insurance for $91 for the week through Priceline third-party on the second on that Saturday I had to cancel both the insurance and the car I was told it after they receive confirmation that I did not pick up the car they would issue a refund that was on the second here it is the sixth and the refund has not gotten to my bank I called Priceline they told me oh they didn’t cancel that like they did the reservation it’s going to be more days before we can get that money to your bank I told them no I need to talk to a supervisor I need my money now because it came out of my account now they got a supervisor on theLine she wanted to argue with me about the fact that they were not going to give me my money back and I said you need to it’s not my problem it’s your mistake it’s been four days since I was supposed to have it and it was just now caught by me that you did not even refund me the money I will never do business with them again and I hope nobody else will either it’s something like this happens in a time like this is right now what else will they do to the customer horrible bad business practices

Customer service was extremely helpful during the Covid shutdown in March and contacted the two hotels I had booked for me and I was refunded all my money on nonrefundable rooms. I feel like I get excellent hotel rates with Priceline.

The App if better it’s included a chat to customer service

The Customer Service at Price Line is Excellent Thank you all for your service

Easy, convenient and makes it affordable

Name: Patricia De Moraes Trip Number: 21884022437 Olá, Eu aluguei um carro pelo Priceline, ao chegar ao aeroporto, contratei o seguro que a própria Priceline disponibilizava, porém não recebi nenhum e-mail, porque na tela do telefone dizia que a transação não foi completada, mas a transação foi debitada do meu cartão de crédito e Estava pendente até ontem, mas não foi estornada. Chegando a empresa de aluguel de carro, mesmo que eu tivesse a confirmação oferecida pela Priceline, eles disseram que não servia e que eu era obrigada a contratar o deles. Então, além do valor do aluguel, a Priceline me cobrou 52 usd e a empresa do carro mais 204 usd. Já alugamos carro muitas vezes por vários aplicativos e fiquei muito desapontada pelo tipo de empresa que a Priceline faz parceria. Ainda mais de saber que a Priceline faz parte de uma máfia. Name: Patricia de Moraes Trip Number: 21884022437 Hello, I rented a car from Priceline, when I arrived at the airport, I hired the insurance that Priceline itself was available, but I did not receive any email because on the phone screen it said it wasn't completed. But the transaction was charged in my card. Arriving at the car rental company, even if I had the insurance confirmation, they told me that the Priceline insurance wouldn’t be valid. So, I was forced to hire their insurance. So, besides the car rental and the insurance that I paid, I needed to pay to the car company the amount of USD 204. We already rented a car many times by several apps and I was very disappointed by the type of company that Priceline partners with. Mainly because Priceline is a part of a scam!

I’ve always used Priceline. I used before the imitators came around. I still use it and to be honest, I have tried the others, but Priceline rules.

Love getting hotels and suites on this app

I love the app, and it’s unbelievable perks for being a valued customer. It really makes travel, and finding top rated hotel accommodations for affordable prices easy with no stress. This is especially important to me when putting together travel arrangements for a family of 6.

Priceline has never failed us. We’ve been using it for years and if there’s a problem, they tend to it ASAP. We are satisfied customers! Thank you Priceline!

Very easy to use ! Found a great hotel in minutes

Great app ,👍fast and good offers ⭐️⭐️⭐️⭐️⭐️

Priceline refused to make it right!Kept me up until 2:00 in the morning only to tell me that they refused to change my airline when they waited until eight hours before in the middle of the wee hours of the morning to notify me. A good company makes things right! Priceline is not a good company and has terrible customer service!

Awesome

I literally was already in route and on my way to Atlanta and forgot that I had cancelled my original plans to New York and decided that it was Atlanta for New Years, doing something different getting out of the state of North Carolina for a change bringing in the New Year. I was 3/4’s of the way there and forgot to book my room. Panicking thinking in the back of my mind that this was so not me to not have everything unorganized of me to not have my room booked. So I instantly downloaded PRICELINE and with a few clicks and a little information provided. My room was book THANK GOD I HAD A PIECE OF MIND ONCE AGAIN. Thank you #PRICELINE YOU GUYS ARE TRULY THE GOAT. Money isn’t at all an issue but affordable and very great prices. I highly recommend to anyone looking to travel. I’m a first time user here and once again I WOULD HIGHLY RECOMMEND

Express deals trust it. Saves u so much money always go with the hugest stars. Hooks u up in the long run.

I’ve only used this twice now and got great deals and awesome hotels. What I did do is google the hotel to see what they looked like and the amenities and checked the price before I booked.

Everything you need with a click of button...,nice

I booked a room through Priceline to stay at days inn in Lacey for two weeks. 6 days into my stay I asked for clean towels and wash clothes which are complimentary and was denied. I felt very discriminated against when not only the Mexican housekeeper but the white management stated I would have to wait until the next day. So after defending myself for what I felt to be an racist encounter they called the police stating I was loud and disrespectful and the manager terminated my stay and kept my money for the following week and I called Priceline and they stated there’s nothing they could do. And that’s almost top my most humiliating encounters ever. If that was the last motel on earth and they were offering free stays, I’d sleep outside.

Priceline is handy when traveling how could you not keep it in your arsenal of room and board when abroad 4stars!!!!!!

Always best deals hand sa down!

Often the prices aren’t updated till a choice is already made.

I booked a room type (villa) and was then given their lowest room type in my contract / confirmation. They confirmed that they see the same thing I did (purchasing a villa) and this was a technical issue or something wrong with an affiliate partner. Net net, I’ve called daily since and have been told my only option is to cancel my reservation or keep it as is. Best case scenario it’s a terrible platform, worst case there’s fraud happening regularly such as this.

I love to use this app for my traveling, so easy to use! Simple is the best!

Beware - you don’t get what you pay for . Once you pay , they book you in the cheapest room they can find . Then rude when you contact them

I love you guys

I’ve been using this app since it came out and I have always gotten the most fantastic glorious deals. Thank you Priceline

Lov were the app

Awesome!!!

Just Perfect ...

Easy to use and received a great price!

Easier to sort and filter than other reward and booking sites, especially Hilton Honors. Great value, can help you find anything!

Priceline is so easy I always get the best deals I have not been disappointed yet

The service was amazing and Priceline never made it so easy to book such a comfy and cozy-chic room right there in the city so fast! It was awesome !!

I found no way to change the default payment option in my account settings. No excuse for not offering this simple customer service.

I love this application it gives great deals And knows what I want.

I had a big problem in my travel to Miami , and 100% of fault was with PRICELINE. I went humility and called 500 times and never had answers. I’ll never mind forgot this trip . Between zero to 10 . I’ll give ZERO , to PRICELINE

Needs better ratings for these 2.5 syar hotels & a better selection of hotel choices

Save ya boy money

Pretty good

I love booking with Priceline, they are cheap and give you great quality options. I will recommend to Everyone.

Always finding great deals !

Booked a room for 3nights at a 3 star hotel for a total of $203

Thank you Priceline for excellent customer service. I had the pleasure of speaking with Travel specialist Alejandro id# 34000548 and he was able to deliver impeccable customer service. Thank u for such a wonderful employee. Excellent cs. God bless u all

People! Check this app out! I highly recommend it.

Thank you

I can’t get the filters to work while trying to find a hotel. Not convenient when you’re on the move!

Priceline is awesome when it comes to discounts on traveling, no doubt about it. There are a couple things I believe would make the search better. First, including the deposit/incidental charges hotels require at check in and what type of payment is accepted (cash/credit/debit). Most reservations are non refundable and more times than I care to say I’ve had to cancel a reservation because upon arrival I’ve discovered one of the two issues mentioned is an issue. Including this info in the search results is important and would save so much hassle. The other improvement I would suggest Is to include some sort of rewards for a discounted or free stay. Something of incentive to use Priceline instead of another platform that offers better perks.

I absolutely love Priceline !

Cannot book hotels and flights. No vacation packages. Not a bad app.

Hands-down the worst customer service I have ever seen in my life. They do not care about the customer. The customer is always wrong. They outright tell you lies about their policies.If they did not have the lowest prices online, I would never use this service ever again. But because I have no choice, I use it daily and still get treated like crap.They tell you that refunds will be in your bank account in one business day. That is an out right lie. It takes in between 5 to 10 business days and they will argue with you nonstop until you hang up. They have raise their voices to me and my husband. They have said that there isn’t a supervisor available or they are the supervisor. They can’t all be supervisors come on. The worst company I have everBeen forced to use daily.

I been a room at least once a month and they always give me great deals.

Besr app infront of hopper

Sold us on a cheap hotel that seemed fine at first, but the next day we found a used, bloody condom on the floor. Hotel Staff didn’t care, Priceline Staff didn’t care, never got refunded or even an apology. We would’ve gladly paid more for something safe. Terrible.

Good app for planning trips for the first time. Fixes helpful reminders on when to check in for flights and such. It’s your personal travel agent on your phone

I used it for a hotel booking and a week later, they are sending me advertising emails which I never signed up for. Worst, you don’t see any links to unsubscribe or neither on their websites. FTC clearly needs to look into Priceline advertising practices.

I have tried to use other booking sites and apps but don’t feel comfortable booking through them.

I have been booking with Priceline for years and I will continue to book with them. Great prices on rooms and cheap flights.

It’s very annoying that on the main website it won’t allow you or if it does allow you it’s difficult to find to have a same-day flight there and back I am basically a companion ticket I guess I tried booking one and had so much trouble and almost done with Expedia because I couldn’t figure it out and then almost bought two one weights because I thought it was all the way around it.But it was instead of during the 20 minutes of me finding out that all of my flight flight information could be changed it went up by 50 arts or 60 bucks so I guess now I know why.

These people are amazing and very amazing

Very Accommodating

Priceline has been given me good deals better than hotels itself cannot go wrong with priceline,love it thanks

My heart is shattered I really wanted my experience to go great sadly it went south so quick. I arrived at my destination approximately at 2 a.m on January the 15. I then proceeded to book through Priceline for one day from the 15-16, not knowing it would automatically book us that same day but at 4 pm. I used the only money I could spend to book, thus I am glad I was able to get a refund it is going to be 1-5 business days till I get my payment back. So after an 8 hr drive and barely any money my family and I had to sleep In a very small car. Please be aware that booking past 12 am could result in an late afternoon booking. I just wish the booking information would have been a bit more clear.

Easy to use !

App is awesome for deals!

Best prices, but don’t make any mistakes booking they do not work with you at ALL. Check dates and times carefully.

I drove three hours, believing I was good to go and hotel room was reserved.. only to find out they never reserved. I arrived at the hotel at 5 and they couldn’t find my reservation. I called priceline, they had me on hold for 1 hour straight. I hung up and redialed and they did the same. At 8:30 I was told there was nothing to do at the moment.. all other hotels were booked. They said they were going to reimburse. But, totally made me waste my time to drive that long, and have to go back home that night all because I trusted the company. NEVER AGAIN!! Don’t trust this company.

Every experience I have had but one has been amazing and for all the discounts and amazing service the one bad experience is irrelevant thank you Priceline for saving me so much and always helping me get a room when I need one I look forward to B traveling more as my business growth increases so I’ll be using Priceline more in the future

I fly back and forth with Priceline there prices are unbelievable and so much cheaper than any other site such a money saver love it here I’ve been flying with them for years and the deals they have are unbeatable

I always have great experience with them

I use this app weekly looking for deals on cars and hotels. I usually end up using one of the recommendations about 90% of the time. I have always been satisfied with the results and service.

App works great for booking hotels

Best offers could be found at Priceline. I always shop around when searching for a hotel to stay in by using different travel apps, but I end up reserving my hotel with Priceline because of the competitive offers and prices. My account with Priceline just got promoted to a VIP account which is extra saving.

Hate the customer service. If you reserved hotel it can’t be change. Even if you die lol. The cancellation fees is the entire amount you paid for reservation. Completely joke. If you like to waste your money book through here.

Very Rude customer service. Not knowledgeable on the charges made. Doesn’t own responsibility of the charges made with vendors (car rental companies) even though when there is a faulty charge made on the account. Hangs up the phone rudely. Going to uninstall this crappy service.

Call center is trash, no one is helpful!

This was such a simply amazing easily and confusing process that my girlfriend is so happy that she gave me the bomb instead

I’ve been using this app for a long time now, since about when it first launched. I love it! I only use it for hotels so I’m not sure about the other things they offer but as far as hotels go, it’s a great app. I would definitely recommend!

Horrible services from both parties. Priceline did not place the additional fees that may be expected for you to pay out in the open where a new time traveler would be aware of these extra charges.

Great deals. Easy to use

One of my favorite apps. Hotels and rental car deals are money 🔥

Great prices

They have a large variety of places to stay & offer the best prices that I’ve seen so far.

Have great offer en everything I loved this app

There’s not an easier place to get a trip planned

Had a little confusion when I first began my trip search, but as I progressed through it I was very pleased. Would use it for any trip I need in the future. This is a one way trip, so I will use the app in the near future. Thank you. Roland Dion

I don’t like the fact I can’t see what Hotel I’m getting I don’t like Crown but oh well. I can I get another Hotel.

It will charge your bank account BUT a lot of mainstream hotels do not receive the payment until late if at all. Has worked just fine with some transactions but i’ve had 3 that i’ve had to pay out of pocket for and just taken the loss due to them being extremely slow to process the payment or due to the hotel not receiving it.

Priceline is awesome never had a problem with the m and the prices are unbelievable.

Feom the very start of this reservation it was bad. I was given the hotel information and planned my NYE around that hotel. When I called to confirm and see if I could check in early they said they didn’t have a king room and so I had a choice of queen bed or double. They offered me another location with the room I paid for and I took it. which meant my planned were messed up already, but my girlfriend was driving into town and I wanted this kind of room. There were so much that was bad about this hotel feom customer service to basic maintenance of the hotel. We couldn’t get clean towels, the door was broke and hard to open but the worst part is that there was no HOT WATER. when we brought this to the attention of the hotel they said the water gets warmer later in the day. It did not. So my girlfriend drove for half a day and could not shower. This is a basic service I would expect feom a hotel. Hot water. We couldn’t go to where we had planned and we could use the water unless we wanted cold water. The service we received both from Priceline and the hotel when we tried to correct this was very blasé and not one person wanted to help correct this. We were only able to shower today before we left. I travel a lot for my job and stay in many hotels and I’ve never been treated like this. Also I will never again use Priceline due to the uncaring way they treated my concern when we called. I asked to speak to a supervisor and was told we could not. We tried to make the best of a bad situation but when we were told if we canceled we had to leave immediately on NYE. I was actually going to propose in NYE but I did not because I didn’t want to do it in such a horrible situation. I’m extremely disappointed in Priceline and holiday inn. Trust me when I say I will make sure everyone I know will never use Priceline again nor will

Always reliable

Always find good deals and easy to book anything

I’ve used Priceline numerous times and each experience has been top notch! When I had to cancel a trip at the last minute due to a family emergency the customer service representative went above an beyond to help mediate between me and the hotel. Never once did they seem upset, annoyed or disgruntled. In my moments of stress and unrest they were a breath of fresh air. I recommend Priceline to all of my friends and family members.

Absolutely some of the best deals and perks however some of the hotels they associate with have not been impressive lately

Very easy to book a ticket

Just a note regarding your in app description of Downtown Denver. The Denver Nuggets play basketball. If you’d like to mention the hockey team, it’s the Avalanche. Otherwise I really enjoy Priceline:)

As I was reserving my booking, it stated that I would receive 1 of the 2 hotels pictured. 1 was The Westin and 2 was The Grand Hyatt both in downtown Nashville! After asking my wife would she be pleased with either? She was excited to say EITHER would be GREAT! Upon booking, I was booked to NEITHER one of the hotels pictured but a hotel connected to a college area! PLEASE HELP!!!

This app makes my life easier

I like this app.

So on a Saturday I had a reservation for a rental truck with enterprise through Priceline I had private previously bought the insurance for $91 for the week through Priceline third-party on the second on that Saturday I had to cancel both the insurance and the car I was told it after they receive confirmation that I did not pick up the car they would issue a refund that was on the second here it is the sixth and the refund has not gotten to my bank I called Priceline they told me oh they didn’t cancel that like they did the reservation it’s going to be more days before we can get that money to your bank I told them no I need to talk to a supervisor I need my money now because it came out of my account now they got a supervisor on theLine she wanted to argue with me about the fact that they were not going to give me my money back and I said you need to it’s not my problem it’s your mistake it’s been four days since I was supposed to have it and it was just now caught by me that you did not even refund me the money I will never do business with them again and I hope nobody else will either it’s something like this happens in a time like this is right now what else will they do to the customer horrible bad business practices

Customer service was extremely helpful during the Covid shutdown in March and contacted the two hotels I had booked for me and I was refunded all my money on nonrefundable rooms. I feel like I get excellent hotel rates with Priceline.

The App if better it’s included a chat to customer service

The Customer Service at Price Line is Excellent Thank you all for your service

Easy, convenient and makes it affordable

Name: Patricia De Moraes Trip Number: 21884022437 Olá, Eu aluguei um carro pelo Priceline, ao chegar ao aeroporto, contratei o seguro que a própria Priceline disponibilizava, porém não recebi nenhum e-mail, porque na tela do telefone dizia que a transação não foi completada, mas a transação foi debitada do meu cartão de crédito e Estava pendente até ontem, mas não foi estornada. Chegando a empresa de aluguel de carro, mesmo que eu tivesse a confirmação oferecida pela Priceline, eles disseram que não servia e que eu era obrigada a contratar o deles. Então, além do valor do aluguel, a Priceline me cobrou 52 usd e a empresa do carro mais 204 usd. Já alugamos carro muitas vezes por vários aplicativos e fiquei muito desapontada pelo tipo de empresa que a Priceline faz parceria. Ainda mais de saber que a Priceline faz parte de uma máfia. Name: Patricia de Moraes Trip Number: 21884022437 Hello, I rented a car from Priceline, when I arrived at the airport, I hired the insurance that Priceline itself was available, but I did not receive any email because on the phone screen it said it wasn't completed. But the transaction was charged in my card. Arriving at the car rental company, even if I had the insurance confirmation, they told me that the Priceline insurance wouldn’t be valid. So, I was forced to hire their insurance. So, besides the car rental and the insurance that I paid, I needed to pay to the car company the amount of USD 204. We already rented a car many times by several apps and I was very disappointed by the type of company that Priceline partners with. Mainly because Priceline is a part of a scam!

I’ve always used Priceline. I used before the imitators came around. I still use it and to be honest, I have tried the others, but Priceline rules.

Love getting hotels and suites on this app

I love the app, and it’s unbelievable perks for being a valued customer. It really makes travel, and finding top rated hotel accommodations for affordable prices easy with no stress. This is especially important to me when putting together travel arrangements for a family of 6.

Priceline has never failed us. We’ve been using it for years and if there’s a problem, they tend to it ASAP. We are satisfied customers! Thank you Priceline!

Very easy to use ! Found a great hotel in minutes

Great app ,👍fast and good offers ⭐️⭐️⭐️⭐️⭐️

Priceline refused to make it right!Kept me up until 2:00 in the morning only to tell me that they refused to change my airline when they waited until eight hours before in the middle of the wee hours of the morning to notify me. A good company makes things right! Priceline is not a good company and has terrible customer service!

Awesome

I literally was already in route and on my way to Atlanta and forgot that I had cancelled my original plans to New York and decided that it was Atlanta for New Years, doing something different getting out of the state of North Carolina for a change bringing in the New Year. I was 3/4’s of the way there and forgot to book my room. Panicking thinking in the back of my mind that this was so not me to not have everything unorganized of me to not have my room booked. So I instantly downloaded PRICELINE and with a few clicks and a little information provided. My room was book THANK GOD I HAD A PIECE OF MIND ONCE AGAIN. Thank you #PRICELINE YOU GUYS ARE TRULY THE GOAT. Money isn’t at all an issue but affordable and very great prices. I highly recommend to anyone looking to travel. I’m a first time user here and once again I WOULD HIGHLY RECOMMEND

Express deals trust it. Saves u so much money always go with the hugest stars. Hooks u up in the long run.

I’ve only used this twice now and got great deals and awesome hotels. What I did do is google the hotel to see what they looked like and the amenities and checked the price before I booked.

Everything you need with a click of button...,nice

I booked a room through Priceline to stay at days inn in Lacey for two weeks. 6 days into my stay I asked for clean towels and wash clothes which are complimentary and was denied. I felt very discriminated against when not only the Mexican housekeeper but the white management stated I would have to wait until the next day. So after defending myself for what I felt to be an racist encounter they called the police stating I was loud and disrespectful and the manager terminated my stay and kept my money for the following week and I called Priceline and they stated there’s nothing they could do. And that’s almost top my most humiliating encounters ever. If that was the last motel on earth and they were offering free stays, I’d sleep outside.

Priceline is handy when traveling how could you not keep it in your arsenal of room and board when abroad 4stars!!!!!!

Always best deals hand sa down!

Often the prices aren’t updated till a choice is already made.

I booked a room type (villa) and was then given their lowest room type in my contract / confirmation. They confirmed that they see the same thing I did (purchasing a villa) and this was a technical issue or something wrong with an affiliate partner. Net net, I’ve called daily since and have been told my only option is to cancel my reservation or keep it as is. Best case scenario it’s a terrible platform, worst case there’s fraud happening regularly such as this.

I love to use this app for my traveling, so easy to use! Simple is the best!