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App name
Snapfish: Photo Books & Cards
Description
Sign up now. Get 100 free 4x6 prints every month, upload your photos & make custom photo books, personalized cards + invites on the go! Conveniently order prints for photo albums & create personalized photo gifts directly from your mobile device. Ordering for home delivery is fast and easy. With the Snapfish app you can upload your pictures & access your baby, travel, pet, wedding, birthday, graduation, vacation, snapchat photo albums from your phone or social media (works with Facebook, Instagram, iCloud, Google Photos & your Camera Roll) anywhere, anytime & claim your 100 freeprint allowance every month! Perks of the Snapfish App: • Get 100 4x6 print allocation every month (just pay shipping)! 100 Prints offer valid on US app only, see: promo.snapfish.com/free-prints for full details. 100 print allowance resets each month • App-specific deals on products • Quickly find your photos with album or timeline view • Choose from a variety of collage layouts for photobooks & canvas prints, or design your own • Make in minutes—photo books, acrylic desk accessories & photo blocks, glass prints & more! • Variety of print sizes, from wallet size to 20x30: order 4x5.3 prints–the perfect size to order for mobile phone photos without cropping, or try our square prints–ideal for Instagram photos • Improved prints builder lets you zoom & pan in the crop area, edit quantity & size of each print & choose a paper finish for entire order (glossy or matte) • Combined print size orders • Quick turnaround! Have your photo prints mailed, or pick up in-store at CVS, Walgreens, and Walmart within an hour if you need your images fast • Easy Payment options: ApplePay, PayPal, Bank or Credit Card New Products! Find the perfect gifts for special occasions or everyday use with fun new custom foil cards & photo gifts • Custom Embossed Foil Cards in gold, silver, or rose gold metallic foil & Seal & Send (all-in-one) cards • Copper Star, Rustic Mitten & Snowflake Ornaments for the Christmas Tree • Custom Face Masks • Tshirts • NEW SIZE! 7x5 Photo Book to highlight the year in review • Black Photo Coffee Mug in 10oz. & 15oz., Insulated Coffee Mug & Wine Cup plus Enamel Campfire Mug to keep your favorite beverages hot or cold • 8x8 Photo Tile • Personalize Stone Coasters with photos • Personalized Beach Towels for pool party fun • Custom Tea Towels & Pot Holders make cooking fun • Custom Playing Cards & Puzzle with Tin for games nights • Leatherette Desk Set for home-working order More Products: Order prints, create personalized cards, invites or announcements, plus make custom photo gifts like photo canvas, photo books, mugs, blankets, pillows, tote bags, tree ornaments, key chains & photo panels • Prints & Framed Prints to refresh your space • Cards in a variety of designs with back of card customization & return address printing are perfect for party invites, announcements & special occasions • Canvases & Photo Books with a wide array of new layouts • Blankets & Pillows to cozy into at home • Tote Bags perfect for everyday use Your Questions, Answered: • Change book layouts: Click on the individual page you’d like to change to see different layout options • Cropping: Our crop options provide the best fit to the dimensions of your prints. Be sure to review the cropping of your prints before you order • Free Prints: You may see your 4x6 prints listed as $0.09 before you place your order. Don't worry, you’re still getting your free prints! Once you’re in the cart to place your order, you will see your prints reflect the final discount. If you are placing an international order, you will be charged the appropriate international shipping rate • Grid vs. Album: Click “Show Albums” or “Show Grid” to view your photos by album or date so you don't have to scroll through all your photos in the camera roll Snapfish LLC is part of the international Shutterfly Inc family of personalized cards + gifting websites + apps
Easy to use/ great results
by dlphotog on 2021/02/24 02:31
I’m happy with the functionality of Snapfish app. No surprises. Easy and full of choices. Storing photos on Snap fish is trouble-free.
User-Friendly
by Orangelint on 2021/02/19 18:55
I had not used Snapfish in long time, and I was pleasantly surprised when I accessed the app to create a book. It’s very user friendly and there are multiple options for upgrading from the basic products. Highly recommend.
Super Easy
by Simca1000 on 2021/02/19 17:33
This site is super easy, I use it all the time. Love it, thank you Snapfish!
❤️
by EvyyA on 2021/02/19 15:18
This app is absolutely easy to use!! Love it!!
Happy customer
by pkruidenier on 2021/02/16 23:17
I could not get pictures off my iphone from the cloud. This made is so easy. Thank you so much. I was so afraid I would not be able to print them !! Because of you I got to print them off
freeprints is wayyy better
by kawaii stitch on 2021/02/15 03:46
this app is so organized and horrible service. i ordered my prints 02.02.21 it was supposed to arrive the 12. It’s been how long and I still haven’t received anything. FreePrints is way better.
I love snapfish
by maxyg4443 on 2021/02/14 07:51
I use them all the time they are very reliable and easy to use!
Beware. Price gouging when you print
by Lchln on 2021/02/12 11:52
Beware if you want to print and ship pictures or projects. This is a versatile and user friendly app. The headline price for printing are competitive. However i was dismayed to learn after putting a project together that shipping prices are 3-4 times what honest competitors offer. Bait and switch?
Cheap prints
by Cgrogan on 2021/02/10 04:25
Love that they are cheap but shipping is high still will pay less then lost places but quality isn’t always the beat
Snapfish
by Debra2U on 2021/02/09 23:46
I have an iPhone 6s Plus when u open the app says technical difficulty that’s it
good deals but packaging.. not so much
by Katelyn 🙌 on 2021/02/08 02:36
the deals are really REALLY good but i ordered pictures from here and the packaging IS NOT GOOD. my pictures were water damaged and all stuck together. they were bent too.
Photos are always printed wrong
by Wei hvcdh on 2021/02/04 02:06
I’ve printed photos from here several times and each time a couple of them are messed up and crooked. This time my entire order was printed incorrectly but they will not refund me.
Love IT
by Crabbyabby100 on 2021/02/03 20:34
I got blankets made for Christmas and they were the perfect presents!!!!!!!
Hard
by and this is diffcult also on 2021/01/31 22:38
It’s to hard to use.
Amazing quality prints!!
by Dizzy dude 21445 on 2021/01/31 16:00
After every family vacation, I order a whole bunch of 4x6 photos and I am always impressed with the quality!! 100% recommend!!
Very Happy Customer!
by !!!!!wooohooo! on 2021/01/30 17:09
I’ve used Snapfish for years. Products are top quality, always fast service. Prices are great! I’ve purchased prints, canvas prints, ornaments and books! All are superb!
Shipping fees are exorbitant
by Scary eye on 2021/01/29 20:31
Without a coupon shipping costs more than the actual picture in most cases And with a coupon shipping is extremely expensive, Otherwise it’s easy to use and upload
Great and EASY
by EmmieRox13 on 2021/01/29 01:33
Thank you, Snapfish for an easy, quick, and affordable way to get prints ☺️
Recommend
by K!tty257 on 2021/01/28 21:02
Fast and easy!
Using Snapfish a userfriendly app
by Mikkid04 on 2021/01/28 14:23
I love this APP!! You have the ability to preview the picture on the item at 360 degrees, before you purchase it! Perfection!!
Longtime user
by Ranger WWB on 2021/01/28 11:48
I have been using snapfish for my photos for almost 20 years. I use the app to create products and gifts for my family. The projects are easy to create and easy to order. Shipping is always quick! I have been pleased with each product! They offer frequent sales that are great opportunities to create new photo gifts! I am thankful for an easy to access and easy to use way to prolong our family memories! I recommend this app!
Great product
by Mar781 on 2021/01/28 04:32
I’ve been using this app for years to get my photos for scrapbooking, canvases for the walls, cards... love all of the choices. The photos come quickly and in great condition. I recommend this app all of the time.
Love love love
by auubbbbbssss on 2021/01/28 03:54
Download this app and print all your pictures for cheap. They also have so many cute other things to put pictures on. Download it!
First time user
by puddlepoo on 2021/01/27 20:41
This was my first time using the app but am very pleased with the results. Will definitely use it many more times. Makes organizing photos very easy and the prints are great.
Love, love, love this application.
by laranyc on 2021/01/26 08:10
I love this application and using it more than five years. Mostly I am doing photo books, but sometimes prints, big prints, magnets. I love quality of product and easy to use application. I just love to sit across of my computer or iPod and make that photo books. Thank you very much for your great work.
Wonderful company
by kjhpob on 2021/01/24 17:33
I know many people who for many years have loved this company and the app!!!🙂
Easy fun to print memories
by Wensail on 2021/01/24 16:17
I lost an old friend recently and I miss him. So I found my favorite fotos of him and had two mugs made to enjoy his image with my coffee. The work was perfect, they came very fast. Shipping costs are excessive, but mugs were well packed, no breakage. Worth the money for the quality photo printed products. Software is easy to use and you get exactly what you set up.
Be warned
by Morgan4700 on 2021/01/23 15:55
Very poor customer service If snapfiah makes an error - they will not own up to it. They use robots to answer the chat and run you in circles... Very frustrating. They do not appear to value their customers. I reordered a Xmas card. The re-order came on less quality paper and with the greeting missing! I have used them for years... but this customer service has turned me off
Can I make a purchase, please?
by KatieP81118 on 2021/01/22 23:36
App CONSTANTLY crashes, and photos never upload when I’m in the final stages of purchasing. I’ve tried for days and days to create a photo book, but the app crashes every single time! I sure wish I could make a purchase on the app, but it’s just not functional! I am beyond frustrated and ready to look for a new company to give my money too. I’m not asking for much, just let me buy your products please!
LOVE!!!
by walia-laina on 2021/01/20 15:20
Shapfish is an amazing app that lets you customize anything. i fell in love withe snapfish about two years ago and haven’t stopped yet!💗💗🎉
Great Job
by Grubsma on 2021/01/18 15:58
I have always loved Snapfish and their quality photos and gifts, but now with the improvements to the app!!! What!!! Thanks for listening Snapfish. More orders on the way.
100 Prints
by mkattm on 2021/01/16 19:18
I love getting my 100 prints per month. I use them for scrapbooking and my photo albums. So cool!
Love this app
by mvaldezcas on 2021/01/16 18:17
I’m always ordering my prints from this app I love it !!! There have been a couple times my package gets lost in the mail and they are quick to respond and ship my order out again ❤️ 100% recommend
Love this app!
by SeanTiffKokoKris on 2021/01/16 16:05
Ordering well developed pics and beautiful, quality mugs online is something I never thought would be possible. Quality....I had to say it once again....and the price ain’t bad either.
Great app!
by TxTwinky on 2021/01/16 02:48
So I had been wanting to “clean up my phone” and download all the important photos I have on it. Primarily my pregnancy/birth/baby photos (our first baby 😊) I came across snapfish online and most of the reviews I read were not really good but I decided to give them a shot. Let me tell they are great. I love how easy it is to pick which photos I want to print from my phone! Shipping is a little expensive but it’s worth it. Picture quality is great! I definitely recommend snapfish. I have so far placed 3 orders already.... all were great!
Loving it!
by Stellasnothere on 2021/01/15 19:51
The only reason I gave it four stars instead of five was because I didn’t find it user friendly. Once I figured it out it was simple to choose the photos from my phone, edit them and order. I will definitely be coming back to order some customized items for gifts.
Super easy!
by MjRyj on 2021/01/15 15:49
I’ve used another service like this for years and have found that it was extremely difficult to navigate recently. So I noticed all my friends Christmas cards were from snapfish and they looked incredible! So I instantly downloaded the app and got started!! Super easy to navigate and great quality!
Great app
by Jen Fernandez on 2021/01/13 05:24
I’ve used this app for so many years. Easy to navigate, organize and the convenience of editing and ordering prints to your home. Highly recommended!
Snapfish is awesome
by Edandivana on 2021/01/12 18:36
Love it
Great Photo App
by Claudia029foto on 2021/01/12 00:31
Finally!!! Snapfish got it right! After many years of failure, they finally figured out how to make a easy, quick and user friendly app. It’s better than their competitors. I’m a former customer who has returned because of this app.
Happy Gram 7
by Happy Gram 7 on 2021/01/11 22:07
Excellent
Canvas
by phx2mt on 2021/01/11 02:52
As a newby to buying on line I had quite a bit of trouble. With just about every aspect. Thanks to my teenage grandson I got thru it. Now if the canvas comes as great as it looked on your app we should be in good shape. Linda
Pictures
by Arkansas Hog Woman on 2021/01/10 16:42
This was my first time using Snapfish, The process was very clear and easy to understand. I hope my pictures come out well and then I could do another Review. Nancy Lee Harnar
So easy to use!
by Eleanore R on 2021/01/09 16:44
Snapfish is so easy to use and the quality is excellent!
Great app!!
by bolo2335643 on 2021/01/08 23:15
Enough said with the title
Family picture
by rwsphils on 2021/01/07 16:32
Everything good. Need to be able to download pictures from icloud. It just shows pictures as missing.
First timer
by GG Vicki on 2021/01/06 03:21
Very easy app to navigate for the first time. I don’t know where I’ve been, but I should have been using this service a long time ago. I’ll be back!
Get it.
by 12:48Itsme on 2021/01/05 19:41
AMAZING FOR THE PHOTOS I WANT TO GET
Amazing!!!!
by CA$EY $HMONEY on 2021/01/05 11:27
This is app is amazing, it is so much cheaper than getting pictures through Walgreens print and any other place and they are always having sales. I used this app when I redid my room because I did an entire photo wall and it turned out amazing. I also love how you can choose either glossy or matte for the pictures!!!!
This company is terrible
by ervededo on 2021/01/04 18:31
I ordered a photo mug for Christmas and a month later it has not arrived and I have had no communication from the company on this late order. Save your money do not use this app
Convenient
by Mandy E. 110319 on 2021/01/04 17:09
The app is awesome to quickly upload and order pictures. Use it quite often.
Very glitchy
by Hdbdgkabsoshdkdbdj on 2021/01/03 02:16
Deletes photos and projects for no reason.
Easy to use. Back up your photos on snapfish !
by katandbrandon on 2021/01/03 00:04
Don’t make the mistake I did and not back up your photos to snapfish. When my phone died I didn’t have anything saved! I order prints, and there are enough deals to try new photo books and products.... always a deal.
Easy to use
by docmeln on 2021/01/01 19:49
Have used this app for many years. This year, it was so easy to use. A lot of memories, a lot of fun. Highly recommend.
SNAPFISH
by Old Pookie on 2021/01/01 13:26
This app has been good to me and for me and it is a “snap” to use on pc or phone!
Unusable
by Suzy76kroert on 2021/01/01 13:12
I’ve had this app for years, and it just keeps getting worse. Because of that, I usually try using this app only few times a year, to no avail. Nothing ever works. Today, after easily and seamlessly renaming and reorganizing a different photo app that I have, I decided to tackle my Snapfish app. It took five minutes of repeatedly reopening the app before I could even scroll through my albums. It always either freezes or takes forever to load. I see the layout is still confusing and non-user-friendly. I still can’t figure out how to rename anything, so I gave up once again. I’ll probably just delete the app.
Love it
by K--TEA on 2020/12/30 23:28
I am getting my photos organized and the app is so easy to use
Great app
by FosterDad123 on 2020/12/30 23:22
Great app for printing out my special photos to a physical picture that I can place I. An album.
Cleaning out my storage
by polgos on 2020/12/30 06:49
Love this app, my wallet does not though. Great deals but I spend money here almost daily.
Great gift for anyone.
by Al Ag on 2020/12/29 22:34
Now that every cellphone is a camera we have many great pictures to make a great gift. Snapfish makes it easy.
Satisfied❤️❤️
by Ella Goller on 2020/12/29 18:00
I used this app to print out cute pictures for my bedroom, would recommend!
Good with a few flaws
by Kmoormann3 on 2020/12/29 17:22
I like this app for quick pictures and cards, but I don’t love that I can’t preview the pictures before I select them. When I’m putting pictures in my cart, only about 3/4 of the picture is showing and I can’t see the whole picture so I’m blindly putting them in the cart. Please fix the preview part on the app! Otherwise, it’s great!
Best Photo App
by raywwjd70213 on 2020/12/28 20:03
This is the best way to order photos. They look amazing and are delivered within days of placing the order.
Christmas ornaments
by Sff13 on 2020/12/28 05:54
Had an extremely difficult and frustrating time getting Christmas ornament ordered
Been ordering from snapfish for many years. Love all their sales!
by XXXXX TrishaWXXXXX on 2020/12/27 20:47
I wouldn’t use any other. Great products, great prices and 100 free copies every year!!
Projects
by gammy737 on 2020/12/27 01:08
I enjoy doing projects. Photos are important to me
Convenient and easy
by Grami Pammy on 2020/12/27 00:44
This is so easy and convenient that I use it often. I also had mugs made for Christmas gifts this year.
Poor interface
by Aikele79 on 2020/12/24 20:20
This app may have been acceptable 15 years ago but in today’s world, it is embarrassing. You can’t easily switch pictures between locations or pages. You can’t easily zoom in on text to proofread. The app is merely a marketing gimmick. You have to go to the website to do anything productive. There are better options out there. Don’t waste your time with this one.
Love this app
by antonio🐶 on 2020/12/22 22:28
I do❤️❤️
Great app
by Dons-babe on 2020/12/22 17:55
Easy to use and great results.
Add “favorites” for album selection
by Super Gnikki on 2020/12/22 14:44
Seems like a nice service. I haven’t ordered yet because you cannot access your “favorites”. It would take me an immense amount of time to sort through my main album to guess at which ones are my actual favorites. I hope Snapfish is able to update this eventually as I love photos and would love to use this service!
The best
by Jttcountry on 2020/12/21 14:38
Simple fast and great prices and deals! Making prints on my phone saves so much time and effort and sent right to my door can’t beat it!
There's only one reason to use it
by Suddenly Newton on 2020/12/20 06:58
The TLDR version: Use it if you want to quickly order Snapfish items with simple layouts using photos from you iOS Photos (or iCloud Photos) library and you're using an iPhone. It remembers your login and supports Apple Pay. Advanced layout users should stick with the website. Thoroughly disappointing on iPad. I used this on the iPad and found it to be just a blown-up iPhone app that didn't even support landscape mode. And it wasted all the iPad's screen real estate in portrait mode. The app is basically a simplified version of the Snapfish website in app form. You can only select the most popular layouts and designs (which is fine for most users), add photos from your device or supported photo sharing service, and select background colors. Embellishments and freedom to place text objects anywhere on the layout are not available in the iOS app (although you can edit/customize text that's part of a design). This is probably fine for most iPhone use cases. You can optionally save named projects for each item you create (these can sync with the website so you can continue editing there or on another device). I recommend doing this because the app will lose work in progress if you switch to another app (it happened to me when I responded to a text message). It would be nice if the app developers saved the unsaved work to a hidden "recovery" project, so you don't lose edits when switching apps. I found the workflow clunky, in particular, you have to select the item (coffee mug, mouse pad, wall art, blanket, etc) and select the color, and then you enter the layout editing mode. Once you're layout editing mode, the item and its color is locked in, and you can't change the item or its color without backing out to the start, and your layout and photo selections will be lost. There's probably a technical reason for this limitation, but I hated it nonetheless. Browsing your iOS photos was also clunky because you can only scroll through (1) all photos chronologically, or (2) your named photo albums. No advanced search features, you can't search by date or location, or by what's in the photo ("dogs", "beaches", etc), or by faces of people. So I have thousands of photos, so you can imagine how clunky and slow it was. And to repeat this for every item was annoying. I recommend creating a named photo album and adding the photos you want to include in projects to that album outside of this app. I am giving it 2 stars because I want them to really try harder on the iPad. It should at least thoughtfully support landscape mode and the larger screen, at a minimum. I find the current version lacking and dissatisfying.
Don’t Order Their Gray T-shirt!!!!
by Fmart87 on 2020/12/19 00:49
Ordered their “gray” T-shirt on line as a Christmas gift for my FIL. Added lettering, which was black, the product image preview advertised the shirt as a light jersey gray. I paid extra shipping to get it by Christmas and I got the shirt today and it’s such a dark jersey gray, it’s pretty much black making the lettering I added invisible!!!!! When I contacted customer support, the credited me for the cost of another gray shirt and shipping and he suggested increasing the brightness on the lettering because that is the gray of their shirts that they make, that dark jersey gray that’s pretty much black....at this point I won’t get the shirt by Christmas and I tried ordering the shirt in white and the credit they gave me won’t apply to a white shirt, because the credit is for a gray shirt 😡😡😡 terrible advertising and terrible customer support.... don’t recommend.
Broken product
by Jordy1495 on 2020/12/17 23:07
I order a mug for a Christmas present from here and received it today, it was broken, and discolored. Talked to support and they said they could send me a new one but wouldn’t be here until AFTER Christmas... the whole point of this mug was for my great grandma. This company doesn’t care about how their product is shipped out or handled.
Amazing App
by longshlong24 on 2020/12/17 20:50
I love this app! shipping is fast and prices are amazing!
Now my preferred photo printer
by ARooker on 2020/12/17 19:42
They offer great promos and quality of good. The app interface and web portal interface are both way better than Shutterfly. Customer service is great. I ordered my cards late because I was slacking and hardly had to pay more for rushed shipping. The cards arrived two days later -seriously- and three days before the estimated delivery at checkout.
First time user
by fan4elvis on 2020/12/17 14:23
Just ordered my 100 free prints. First time to use and it couldn’t have been easier! Hope the prints are good, I’ll use all the time if they are!
My experience with Snapfish
by king boomie on 2020/12/17 04:25
Snapfish has done everything I’ve asked from the app and then some. They have so many options to choose from and just like everything else online, if you’re willing to pay they offer struggle free shipping.
Really....Portrait orientation only?!
by TravRC on 2020/12/17 03:27
This app only works in portrait orientation on iPad just like it was 2008 all over again. Fix this, and I’ll update the review.
Time consuming
by dalahas on 2020/12/16 21:07
If you are only ordering photos, things move along fairly smoothly and the quality is better than your local drugstore. Not so for cards. I just spent several hours trying to order 20 Christmas cards with a discount code. On the first batch which I later deleted, I got to the end of the process and what I thought would be one dollar apiece cards (before discount), were three dollars apiece. On that first batch, a return address was free if you didn’t add a design. On the second batch, which was identical, a return address without design was no longer free. The second batch allowed me to choose the type of paper which lowered the price. The first batch did not allow me to choose that. Both batches had different shipping options and prices as well even though they were made minutes apart. Basically it seems like I created two identical orders but was getting very different prices and options on each. Also frustrating, there was no final proof to check before ordering.
App glitches
by mayaloo22 on 2020/12/16 09:15
The app always glitches and takes forever to make a something. I always start something excited to print out a gift but end up stopping in the middle because it keeps glitching out on me and deleting half of my stuff. Happened to me on my phone and to my husband on his ipad.
Good idea, but....
by Brian151986 on 2020/12/16 04:04
They have a great idea but they are really find ways to keep full retail even when on promotion. $9.99 hardcover book for two people turn into $76 and change. Be careful with the pricing.
Best Prints
by LaLaBugsMommy on 2020/12/15 18:45
I’ve been using Snapfish since 2006 when I got married to print my pictures and I’m still using it to this day to print the photos of my family. ❤️
Shipping to high
by 126789big on 2020/12/14 23:55
They have a code for free shipping but they won’t let you use it with there sale price.
Love snapfish
by PAA22 on 2020/12/14 06:20
Snapfish is amazing. It’s easy to use, helps you choose the best fitting size for your photos, they offer so many different options on making your pics snazzy!! Photos received from snapfish always look beautiful, clear, perfect brightness. They REALLY need to find someone else to partner with for their in-store pick up option. Photos that are printed via Walgreens always come out looking like trash!!
you get 100 pictures for free on ur 1st order
by sleepyhead moe on 2020/12/14 03:47
This app is great!
Love it!
by 🦄🐰🦄🐰 on 2020/12/13 04:26
It’s great so far super wide variety of things!
Easiest and Best Buy
by Grateful Wife 13 on 2020/12/13 02:30
Love how easy and inexpensive it is to print off photos and make gifts from photos, and no hours spent uploading your photos. Quick, easy, and beautiful.
Christmas Card easy to upload!
by shadow-ruthie on 2020/12/12 21:50
I am so happy that I picked Snapfish to upload my photos. I wanted to get my Christmas cards out early and I am glad I chose Snapfish!
Dope
by ur mommyyyyyyy on 2020/12/12 01:28
Noice
Poor print quality, poor customer service
by blaine8742 on 2020/12/11 02:12
I ordered Christmas cards with 6 pictures and a design on the front of the card. It arrived with the pictures looking off-focus and hazy. I followed the instructions on the app, uploading a picture of the unsatisfactory cards and went to the chat feature to get an exchange. Despite the fact that I told them at the beginning of the chat that the problem was a print quality issue, the person told me that I got the product I ordered and was not sure why I had a problem. They then said they would “escalate” my issue to their supervisor who would be in touch “soon” via email. Several additional chats and 12 hours later and no contact, in the middle of the holiday season where I need replacements ASAP. I ended up ordering different cards from a different company. Don’t use Snapfish for holiday cards. Poor quality, frustrating farmed-out customer service
Cards, Blankets, Calendars, Books
by Kris 8 on 2020/12/11 00:49
I use Snapfish for so many things. I love the quality, prices are reasonable. I’ve been happy with everything I’ve made. Only thing I don’t like is the outrageous shipping costs.
My Son’s photos from birth
by Harley565 on 2020/12/09 17:30
I love this app. I was referred by my friend since they have the deal of getting 100 prints for $1 and I’ve been using since my son was born. I’m staying at home with him and it’s so affordable I don’t mind asking my husband for a dollar every now and then for 100 photos. This app is definitely worth trying.
Great app!
by bbqNuggets on 2020/12/08 17:31
The prints are great! And the price is great and affordable so if I’d have to rate this app it’s a solid 5! I recommend you get this app if you want prints at a good price! Overall it’s a Great app!
Easy Peasy
by PSARBR on 2020/12/07 21:47
I just love the Snapfish mobile app. It’s so easy to order anything from their product catalog using photos from your phone.
Easy app to use
by Organized reader on 2020/12/06 22:49
I’ve been a Snapfish customer for 20 years and this app is a new feature for me and I love it!
$30 shipping for prints?! Crazy
by hami1000 on 2020/12/06 21:05
I’ve had Snapfish for years now. I’ve always thought the shipping was a little on the high side but it wasn’t enough to stop me from using it. Last night I spent hours picking out pics to have printed. After picking them out, I noticed regular shipping was $17.99! (Just for pics! Nothing else). So I figured if I was going to pay that much, I should add another couple hundred pictures in there. Once I did that my shipping went up to $30! Who pays $30 for shipping for anything these days?!? I can understand if I had a really heavy box of some sort, but this is just picture prints. Anyway, I then looked at their competitor, only to find that they were doing free shipping AND 50% off. Looks like I will be changing over.
1000X better than Shutterfly
by bjkantz on 2020/12/06 20:30
Easy to use. Totally customizable projects. Excellent prices. Would highly recommend.
I use it every year!
by ThoughtIKnewSpanish on 2019/12/07 15:05
I use this app every December to organize a year’s worth of family’s photos, order prints for my home, create Christmas cards and photo gifts, and capture memories in a book! They have improved the site/app a lot since I started using it! It’s now extremely, extremely easy to upload your photos directly from your phone or Google photos! It’s pretty easy to work on projects, though a computer screen is better for complicated ones like books and detailed cards. I think it’s the most user friendly version of this photo printing type service on the market - and thats the reason I like this site so much! It’s also the least expensive! Special sales are always going on, especially around the holidays! And the quality of prints are excellent! One negative is that projects that are added to the cart through the app must be ordered through the app and won’t show up alongside projects that are in your shopping cart on the online site. However, the project itself is saved from the app, and can be ordered on either platform. Another caution is that sometimes the photos appear darker once printed than they do on your phone. This is something I have noticed from EVERY photo printing site. If it seems a bit dark on the order, take a moment to adjust the brightness (which is very easy to do!). I am a huge fan of this company! They have made it easy to manage all the pictures in my life!! The app makes it even easier!
I’m going to say what happened in my occasion.
by kimberly🤘🏾 on 2020/06/29 16:14
Okay so y’all may see the reviews all over the place but imma be real with you there were some problems but that was on my part because I did not have a lot of space on my phone it said the photos were not available so I had to delete some apps and then it worked perfectly fine. When I went to place my order I did get 100 pictures free but obviously you have to pay for shipping but I’m okay with it because in free prints it is more expensive for less pictures so this is really good and it does make sure everything is good . I had put my mom’s address for billing but it said there was a problem so then I put mine and it worked perfectly fine , I guess I had to put where my card goes which is a first but I like it . Also it does tell me if some are low resolution which I like and my order did not take long to happen and I will put how my pictures are when they arrive but all was really good, thank you.
I hope this keeps you from using this app!!!
by APhillips 0316 on 2019/12/10 00:15
I don’t even know where to start so for sake of not having you read a novel I will be short. Absolutely HORRIBLE customer service. I received envelopes with the wrong address on them. After reaching out to their customer support chat line I was first accused of putting in the wrong address to a house that isn’t even in the same state as me. Once I proved that they sent me the wrong envelopes and it had nothing to do with me doing something wrong, they then told me a supervisor would be reaching out to me immediately. After 2 days of not hearing from anyone I reached out to them again. Finally hearing from a supervisor they told me they were looking into it. After waiting a total of a week from the time I initially reached out to them they finally emailed me to say my new envelopes would be sent out in 2-5 business days. Well by that time I might have gotten my cards mailed out by Christmas. So I had to go purchase my own envelopes in order to get my cards out in time. I really had high hopes that I would love this app but I’m left highly disappointed!! I will never use them again. Plenty of other companies that go above and beyond for their customers so you should consider having better customer service!!
Works great with iphone
by Bob Lor on 2019/07/20 21:35
Works seamlessly. My one complaint is that when I order the prints you have a chance to edit them because every pic has a crop area on it and you want to move it so that it’s centered or move it over the part of pic you want. The complaint is that it always seems as though it’s cropping too much of the photo. I’m doing 4x6 pics so you would think I would be able to get more of the pic in than less but it doesnt seem to work that way. Since it seems that most people use their phones to take pics nowadays you would think they would figure out a way to get the whole photo printable. Other than that I have no complaints. I have needed pics in a hurry for an occasion and loaded them to snapfish and picked them up at Walgreens and had no problems. When I get them directly shipped from snapfish the pics are always great quality and shipped timely. I definitely recommend Snapfish
Glitches and no ability to save
by Veteran counter on 2018/12/19 02:47
I struggled for 3 hours tonight trying to make holiday cards. I knew the design, the photos, and the text I wanted to use, all I needed to do was input it into the template and check out. Easy, right? Turns out, anything but easy. The app blinked twice while uploading photos and I was unable to upload successfully without exiting the app and starting completely over. Twice. Then, when I selected my card, I was unable to access the album and had to upload the photos yet again. Then someone texted and I accidentally opened the text instead of swiping it away and when I reentered the app, my project was gone. Next time I attempted to save the project as I went and couldn’t find a way to do so, despite there being a menu item called “saved projects”. Finally, the card is done and I go to checkout. When updating my address, the app blinks again and I’m unable to save the address without exiting the app and returning to my cart, which thankfully still has my finished project in it. A stressful experience from my favorite place to get photo prints and cards. Updates were current when I started this project today.
No preview option before purchasing (or review after purchasing)
by Spo206 on 2018/11/27 07:14
I just created a holiday card using the app. The card had space for a caption, which was what I wanted. But on my phone, the caption text box appeared very small. It was difficult to ensure that I didn’t have any extra commas or periods or anything like that. So I was very surprised that there was no chance to preview the card (and enlarge it) before finalizing my order. And now that my order has been placed, I can’t find the card to review. I shared this message in a Chat and was informed that the app has limited functionality and the website is a better choice. I also verified that there is no way to review the card I ordered — I guess I can’t see it again until the full set of 80 arrives! I am extremely disappointed that previewing the card is not part of the checkout process. It seems very important to verify that everything is correct before the order goes in. And to not have any image available to review after the order is processed seems very mysterious— what will I get 80 copies of?
Loyal customer
by ~Stina on 2018/12/22 02:14
I have been using snapfish for YEARS. I have all of my photos backed up on this site and I purchase books and prints all the time. I keep seeing that I get 100 free prints but I just ordered 206 prints at 9 cents a piece. None of them were free. Yes. 9 cents is a great deal. Thank you. Why advertise the free prints if it isn’t a reality. The mobile app is better. Not great by any standard but better than it once was. You can not use the website on your tablet though. Doesn’t work the same. Also, photo cropping is crap. My phone and tablet do not take 4x6 photos, so they crop automatically which cuts a lot of the photo off. Some I would like to change the crop square from horizontal to vertical to get who I want in the photo... nope. You can only utilize the default. Creating a book is painful. Very. Painful. Especially if I want more than one photo on each page and I want to arrange them myself. Impossible. Good try. Maybe get some better developers. I don’t want to have to delete all of my photos here and start a new company with a better app. 10 years ago you were a great service. You’re still around which means you can afford to be a great service still.
Can you reimburse my time?
by I'd Like My Time Back on 2018/07/04 16:36
I have made numerous attempts to order pics from the app, and every time my pics are somehow removed from my cart, and I have to start all over. For the “umpteenth” time, I’ve just spent 2 hours trying to order 24 pics from the app, only to have to start over on my computer. It’s a pain that way, too, as I have to add the quantity I want to order to each picture individually, as it automatically enters “1” on the 4x6 option, even though it tells me that 4x5.3 would be the best option. So I have to go through and enter “0” for all of the pre-filled entries, and re-enter on the correct size. I have NEVER been able to take advantage of any of my “100 free prints” due to it not being an option to pick up in store. Plus, the shipping still isn’t free, which makes their “free” offer NOT free. 🙄 I used to love and recommend Snapfish to everyone, but it seems like they’re having a harder time keeping up with what’s really convenient for their customers. Also, it takes HOURS or even DAYS to upload pics, if you have very many, such as coming back from a big trip. 700 pics from an overseas trip is a lot. But should it take DAYS to upload them all?
Snapfish amazing app with loads of offers
by NeerajMontu on 2018/10/30 23:41
Casually I noticed sometime back, a marketing email talking about some 100 free prints offer. I gave it a try. Installed the app and uploaded my photos. App was a breeze with intuitive navigation and user friendly interface. What I paid was just shipping charges which was tiny. And when it was delivered everyone in family loved the quality of paper and pics. They also imprinted date of order at the back of photos. And that was then just a beginning. After that I have tried all their photo books under their offers and with minimal cost to me I was able to make a photo book collection. It is always special when you see photos printed as compared to seeing them on mobile. These are treasures which my family will cherish after many years from now when they will find these photobooks in some part of house and will relive these happy moments. Digital albums online can not give you this pleasure. Though I maintain those as well but I also maintain my best collection in photo books. I am not sure how Snapfish makes money as cost to customer is dirt cheap under their offers. And yes, there are many other offers beyond photo books... I am thinking to give them a try too. So far so good. Keep it up Snapfish.
Very limited app
by Memphis Willie on 2018/05/13 15:58
“<“ Buttons do not respond when you tap on them. You have to tap multiple times around the arrow to get it to finally activate. When ordering canvas prints, it allows you to select multiple at a time. But, when you go in and change orientation it does not remember the orientation. When you press order, it only adds one item to basket and you assume the one currently in preview. Then process starts over from scratch. If that’s the way it works, why allow you to select multiple for canvas prints? I finally resorted to ordering one canvas at a time keeping my fingers crossed that they will turn out correctly. I also purposefully chose three photos where the default orientation was what I wanted in the first place. I would not risk paying the money for a canvas print having no idea if the orientation would turn out correctly. Once you’re looking at your basket to check out, there are no previews to show you exactly what you are ordering. As a result, I only ordered three canvas prints and depending on what I receive, will decide if I use this app again.
Creating Photo Book was Relatively Easy
by The Oktoberfest. Hijack on 2017/12/01 05:22
Typically I spend hours in front of a computer screen uploading photos into Snapfish and creating photo books. When I saw that I could create a photo book directly from my phone, I was happy. The process was pretty smooth and intuitive, especially since I’ve created them previously. It was great being able to work on the book as I had time available and just keep adding to it. There were a couple of cons that could make it better - I was limited to a smaller book size (think size, not pages), there were not as many backgrounds available, just color choices, and the most difficult was the size of the images to pull into the project. They are so small that it is challenging to find the right image to drag onto the page. I did find somewhat of a work around by dragging the images onto the page,selecting them and zooming in. This just made the process a little slower.
Will update once farther along
by blamdni on 2018/05/26 23:16
I want this to be a recent, accurate review. This was done may 2018. Very user friendly interface. Seamlessly able to grab photos from camera roll. A little annoying not being able to switch the photos on the covers. Great deals. Will update this review once I’ve received my books and can review the physical product Edit: it shipped on the 3rd day (website says 1-3 to make and get shipped), and was able to track it all the way to St. Louis. Arrived a couple days early on the 26 of may instead of the 30. Binding is good and sturdy and appealing. Pictures have some issues(less colors, or less sharp) but this could be just the photos themselves.... all in all I think it was a good experience. Easy to use and create, shipped on time and arrived early. Physical product quality I’d say is a 7-8/10. Could improve a little still but all in all I’d say it was a good first attempt- but there are probably better ones out there
Terrible.
by Ninelambs on 2018/11/02 02:13
I ordered about 50 pictures on this app on oct 9, 2018 And was told I would get them around oct 18. As oct 20 rolled around I contacted them through live chat and they told me to wait a little longer. Now it’s almost a week since I’ve last contacted them so I contacted them again and they gave me the same answer. They told me to wait patiently. How much longer do I have to wait? I’ve never seen a photo printing company take so long to get to me. Plus I saw that the pictures are coming from NEW JERSEY and I live in NEW YORK. So why does it take more than two weeks to get to me? This isn’t the first terrible experience Ive had with this company. The first time they “forgot” to print one of my photos so I had to contact them to have them ship the photo that I paid for. I should’ve known I would go through this. Update: I had to contact customer service and they finally sent me my pictures and got delivered today. I don’t understand why they didn’t just use this shipping service the first time. The first time they gave it to ups which then gave it to USPS. We all know USPS is the master of losing packages.
Convenient in some ways
by thesaragon on 2019/06/08 21:26
I’ve just ordered my first book. Not impressed with pricing honestly, but nice to be able to make a book on my phone. The app is easy to use but has a few aspects that are tedious. I think on a computer I wouldn’t notice, but on my phone it seems like I have to press a lot of buttons to do one or two small things. It’s not easy to add photos to where you want them to be. They add to an album but it’s difficult to find it once you’ve added it and put it on the correct page. They boast great deals but fail to tell you that they charge per extra page. I only noticed when I went to check out. The font automatically switches to a default size and type, every time you go to enter type. And you can’t switch the size after you’ve added a phrase. It only gives you the same option. Overall an ok experience, but nothing really jumped out at me as exceptional. We shall see how the overall product looks when it arrives.
The App is Terrible
by Magliegh on 2020/05/13 15:52
I used the both the app and web based version of Snapfish to create some photo books. They turned out pretty nice but I did have a lot of frustration with it. I would place pictures where I wanted them only for them to disappear and have to be replaced many times before they would save properly. In the app I had the same issue. The app would kick me out of it every minute or so. In addition, the app claims that you can switch your project over to the website view and continue working on it. When I attempted this my project was completely lost. I called customer service and got no answer. After hours of tinkering to get the right pictures in the right spot for the best price I was frustrated but happy to have my projects in the way. Since I had had issues with the app and website I triple checked that all photos were loaded before hitting submit. I was so disappointed when one of my items arrived with pages missing. When I called customer service I was very disappointed in how I was treated. I will never use the app again! Proceed with caution.
Do Not Use.
by HayleyWJ on 2018/12/11 00:48
I’ve used Snapfish for years. Recently I started using the online mobile app. I created 3 books, that took me hours upon hours to complete, and ordered them. I received 2 of the 3 and someone else’s book (privacy issue!!!). I called and complained and they said they would fix the order and asked me to ship the incorrect book back. I did. When I received the “corrected” order it was again wrong. I called to complain again. After an hour on the phone they say they will credit me for the missing book and I can order it. I go to order it and it has disappeared. Completely deleted. I then spend 6 hours remaking the book and order it. After I order it I realize I would like a second copy of it for family. I go to order a second and it’s deleted again. I spend another hour on the phone, talk to 3 people, and am told that a) it’s not uncommon for projects to delete b) if I want to have dependable service I need to use the actual site and c) they can’t do a thing about all of my troubles. Don’t use the app, or snapfish for that matter.
What a great app and terrific options
by ChappyCorson on 2018/03/04 15:11
I remember the days when you took pictures, brought the film to Photomat. Then picked them up a week later and found out grandma had a mouthful of food in the background and the main character of the photo had his eyes closed. Making a hardcover book, aka, photo album —unheard of. We have boxes and old albums full of these pictures we almost never look at. The photo books though, they get some attention. The Snapfish app works well. Most of the struggles I’ve experienced have been self induced. Am I the only one that keeps trying the same actions on a tablet that repeatedly doesn’t work because it’s not designed to work that way? Once I figure it out though —it makes sense. We’ve had some mugs done, canvas, 8X10 and several books. All of it has been top notch.
HORRIBLE photo books.
by JennaJewel on 2019/03/02 04:21
I just ordered 2 photo books to give as gifts and there are problems with both of them. I should have learned my lesson years ago when there were issues with the first one I made. The newer two I made on the app, and one photo book has multiple pages of sideways pictures. They assured me they printed it exactly as I had it saved. 😐 Right. Like I’d have random pictures sideways for fun. The last 4-5 pages were all sticking together, and not cut properly on the edges, too. The other book I created on the app arrived with pages out of order, which didn’t make sense at all- and a picture I deleted from my project was there on the page I had deleted it from. I do not understand how I have had such bad luck with all three books I’ve made but I won’t make that mistake again. They gave me credits but I don’t even want to waste more time just to be disappointed again. Huge bummer and I wish they would have just given me my money back.
It’s okay
by Meeperzpie on 2020/07/21 21:03
The app can sometimes be a little hard to work with, but it’s nice that you can save drafts and stuff unlike other apps. You can even send in pictures regardless if they are low resolution or not, which is why I used this app for like my anime wall. For the pictures themselves, they are okay. The things I don’t like are that they are very very thin, and even for high resolution pictures they are a tad bit blurry. It’s like comparing 1028 HD quality to 730 quality on videos (not the exact numbers but you know what i mean). One is clearly better than the other. So I would use this app only for a group of pictures (such as pictures that would go on my anime wall) that aren’t able to get by through other apps like freeprints or shutterfly, but for other kinds of pictures like with family, aesthetic collages, I would use other apps. Good for the price though.
Glitches and design issues
by Chaney14 on 2018/11/25 15:55
I do like snapfish, they just could do better. I tried to order my photos from the app and after numerous attempts, two credit cards, and waiting twelve hours between my tries (during the processing portion it would eventually pop up with a default message about not being able to save my cc info) I finally set up a pay pal account so I could pay for my order. The glitch, although very annoying, I can get over. My bigger issue is that you can not upload photos to your account on your phone and log into your account on your computer and see them. Seems like a major design flaw. I had to reluctantly use Shutterfly on my last photo album because of this and I am not a shutterfly fan for other reasons. Anyway, I like snapfish, I like their prints and books, just would be REALLY nice if my account on my computer reflected what I uploaded from my account on my phone.
I use this app for every photo related gift.
by trinaf7143 on 2020/02/01 21:59
I absolutely love Snapfish. I use it every time I want to print out photos or give a gift. Their options are amazing and there’s something for everybody. I’ve gifted coffee cups, canvases of all shapes and sizes, calendars, tote bags and glass prints. I’ve only had two times that the gift that was delivered wasn’t up to my or snapfish’s standards and each time I contacted costumer service I was treated with compassion and the issue was resolved with a new item sent to me free of charge. Their costumer service is awesome and I love that I can text someone rather than talk to them on the phone since I have a rambunctious toddler and talking on the phone isn’t always an option. I recommend snapfish all the time and I will continue to use them for years to come.
Snapfish is great BUT
by Amaya2610 on 2019/10/21 13:42
I love snapfish, i used it to order 200 photos for a project that im doing and the prices and quality is amazing. The only things that are a drawback to me is the fact that you cant work on the same project on the app if it was started online. Also, there is no google photos support. I connected to my google account (the wrong one might i add) and only about 10 photos showed up when i have way more than that. This isnt a huge issue but it is annoying that they dont connect well. Additionally i think that it should support connecting multiple google photos accounts because many people, including myself, have different accounts for different things so i would like to see that implemented in the future. Overall, a great company just need to improve small things that would make the experience a lot better.
100 free 4x6’s
by Wyldraider on 2018/02/01 01:27
I found Snapfish on google while looking for a good app to print pictures for me. I ordered 4 16x20’s and I received them pretty fast. Two of them was pixelated so I contacted snapfish and with no hesitation they offered to replace them at no charge. Now that’s good business there! They also offered me 100 4x6’s for no charge. I immediately found the 100 I wanted printed and loaded them onto the app, which after the time of picking them, it was a breeze to upload them to send to be printed. I’ve always said nothing is free these days, well maybe I was wrong. I just sent them off, so I hope I’m not speaking to fast. But I’m sure if any are unsatisfactory they will make up for that. My next project will be a picture book and a canvas print. Snapfish is easy to use and a great bargain with awesome prints. I’m so glad that I found them when I was in search of! Harold Nichols
Use at your own risk
by cat alb on 2020/06/16 17:05
I really thought this app and company would be great, but I will be deleting it. I made 2 orders a day apart. One made it, but the other did not. I made these orders the end of last month to ensure they’d arrive on time for events. I noticed that the order had been “returned to sender” without me being notified. After being extremely reasonable with the customer service chat, I was really disappointed. Their response was that they would replace my order for free and IF my original order did make it to me, then I could keep that. Meanwhile, it was “returned to sender.” After thanking them profusely for their time, I asked if my order would have a rush or something since I had been careful originally to order so far ahead of time. Their response was “we our part from our end. Your email has the expected delivery date.” Replacing my order for free after losing it, and then promoting me to check my email, really isn’t enough. As someone who did things correctly, this is really terrible.
Horrible. App freezes constantly.
by T.S.828 on 2018/06/19 21:19
I’m a t-mobile customer and I had a coupon for free 4x6 pictures on this rinky dink app. First, it took forever to download the app. The app itself is not user friendly. Settings, functions, orders placed etc., just not in convenient spots. I selected the pics that I wanted from my album, then the app froze and closed me out. After making two attempts, I was finally able to log back in, only I had to re-select my photos AGAIN. I went to check out and redeem my T-Mobile coupon, everything looked good, told me to expect my prints by the 29th. Then it started to queue or download the photos - keep in my this was AFTER I ALLEGEDLY completed my purchase. I emphasize ALLEGEDLY because when I went back into the app to confirm the purchase, it said it had no history of my order. What? Ok. So I tried to re-purchase the prints AGAIN using my T-Mobile redeemable coupon only to be told it’s invalid? Now, how is it you have no record of my purchase, but tell me I cannot redeem the coupon? Either way, I’ll be deleting this app and warning anyone looking to purchase prints to leave this one alone. I thank God I didn’t actually put money down or else I’d really be livid. I wasted over an hour of my time (this was how long it took to download+the multiple attempts to purchase the prints) that I’ll never get back. It’s a shame, cause it looked like a really cool app. Oh well. Purchaser be aware.
Don’t use this unless...
by Pull Up A Chair on 2020/07/27 08:05
They stick it to you with ridiculous shipping fees. Don’t use this unless you pay extra for the best shipping choice because using their “cheapest shipping” means your order sits at a UPS holding facility for about 10 to 12 days then it’s switched someplace to US Mail. I figured I’d get my order in about a week since my choices included overnight at over three times the cost of the prints themselves, then a choice at equal the cost of the prints that would arrive in about 5 days or the big mistake I made, the cheapest shipping at about half the cost of my prints. I’d comment on quality but I have no idea if it’s great or absolute crap since my prints are in a “facility” just waiting until I die before they’re shipped to a United States postal facility and “mailed”. I’ve reordered my prints through a private lab in CA (which is what I should have done in the first place) since there’s no way Snapfish’s quality will meet my needs for what I’m doing. My fault for that. Lastly, their app says I’ve never used their “services” and I have no pending orders. To find out where the prints are, I had to “live chat” with some poor guy in India who would rather be anyplace besides a Snapfish service center in Mumbai. After that... 3 days later, there’s no tracking available. Just get regular photo prints from Amazon’s service is my advice. Photo books are super easy to create on a Mac and work isn’t deleted by a dreadful app.
Love Snapfish! No better service out there
by Beege199 on 2019/02/01 18:23
I have been using Snapfish since way before I had a smartphone. One of my favorite aspects is that they allow you to choose matte finished photos at no extra charge. I have never had an issue in delivery, billing or quality. It has been tried and true since the beginning and now having the app makes this service even better. Not only is it great for ordering photos (it can pull from your phone, instagram, FB I assume, Google Photos, etc.) but it also serves as a great photo storage backup should any of the other programs fail. I should also add that I have used them for a canvas order and calendars. Absolutely wonderful!
Happy to Unhappy
by Katman21 on 2019/12/12 14:27
I received my Christmas cards 10 days after ordering them and was super happy when I first got them. I loved the quality of the cards and the photos were very clear. Then when I began stuffing in envelopes I started seeing some mistakes on the imprinting which was gold foil saying PEACE LOVE JOY. The ink was faint on several and then non existent. On 90 cards there was no gold foil message. Then upon counting the messed up ones I realized I was 36 cards short. Then after calling immediately I was told they would print new cards but I would not receive until the 17th of December. I told them that was unacceptable and they said a manager would email me which they didn't and when I contacted them later that night via live chat I was told the 19th. And manager still hasn't called. I am not a happy customer anymore. Do not take a chance with Snapfish. You may get lucky or you may end up like me...very displeased with their service.
Good basic photo book functionality, some glitches
by Giggle 27107483827360987544321 on 2018/08/17 20:43
I recently made a photo book, and overall the app was pretty easy to use and good for making a basic photo book. I’ve made dozens of photo books online with my laptop or desktop, and found for the basics this did a good job. There is some room for improvement though. It seems a little buggy…I found that I had to redo several pages because they seemed to disappear after I had added them in. Also not the easiest to move pages around and add pages in the middle of the book. All pages are added at the end as far as I could tell and then you have to move them to wherever you want. Would love to see more design options with backgrounds and add and design elements. Overall though, not bad for a quick photo book.
Aalllmmmooossstt there!!
by Dictionary on the go on 2019/09/28 19:46
The Snapfish app has improved A LOT!! The speed of the uploads are now compatible with what we expect in this day and age of internet media. The easy of navigating through the app, though, not so much! Below is the answer I got from cs after asking why I couldn’t switch the pic on the bk cover of a book I ordered:Hello maristela‍, Thank you for contacting Snapfish‍ Customer Service. There was a temporary issue that caused our Live Chat to be disconnected. I am sorry for any trouble or inconvenience this may have caused you. You can delete and add the pictures on the front and back cover for all the book types except linen and leather cover Actually, there is no problem with Snapfish application and we had no report of any issue so believe you may be experiencing temporary technical glitch due the APP version OR OS version is not updated. May I ask you to try the following troubleshooting methods which should resolve the issue 1) Re-install Snapfish APP 2) Update OS on your phone to latest version 3) And at the same time ensure there is sufficient space in storage 4) Restart the device after update of APP and or OS is completed Sincerely, anusha Snapfish‍ Customer Service Nothing worked!! I deleted the whole project n started afresh, selecting the bk cover last. Sincerely, Maristela Customer
I want to love it BUT...
by Maribel Q. on 2020/05/11 07:01
Snapfish online has been my go to for ordering pictures for YEARS. Having recently had a baby, I finally downloaded the app to try and keep up with baby’s pics but I’m afraid I find myself annoyed most of the time. The interface is extremely annoying. Every time you go in you get annoying pop-up messages you’ve asked NOT to keep displaying. My BIGGEST gripe is the forced cropping on all pics. This feature alone is making me want to discontinue use of the app ASAP. I find it utterly frustrating and distasteful having to choose the outer parts of the photo I have to cut off. Oh, my baby’s hand, my hand, someone’s face. Really?!?!? Take note that this is NOT an option you can turn off. The app will force you to crop ALL your photos! Also, if you’re in the middle of selecting prints and decide to add more pics from your phone, it doesn’t allow you to access the project you previously created. It treats it like a separate project. Overall, I find the flow, forced cropping and overall app functionality frustrating and disappointing. I really did want this to make my life easy to order pictures but so far the experience has left me far from impressed. Such a bummer. I love love love photos and I had such high hopes to ‘easily’ stay on top of documenting my baby’s life with up-to-date photo prints. Womp womp.
Mobile app is so frustrating
by #Roadtrip1yukwe on 2020/09/08 18:08
I take pictures with my phone so it makes sense to use the Mobile app to upload photos to snap fish. There is no way that I have found to start or save a project. The first time is spent hours uploading I lost all the pleads and had to start over. There is no good support and the live chat simply made my efforts using the app even more frustrating. I don’t think I’ve used a more frustrating app, maybe ever. I gave up trying to order about 5 times until I finally found a day to dedicate to live chat. Even that availed to nothing and I just finally completed an order but none of it made sense along the way. Blindly placed an order for just 4x6 prints. I was too afraid to try to order anything else as I might have to start over from scratch. The pricing and offers were nice but the frustration may not be worth it to most. This may likely be my first and last order unless they can make the mobile app user friendly.
HORRIBLE Functionality. Waste of Time.
by Bgchen88 on 2019/08/25 04:15
The functionality of this platform is horrible. Photos dont crop correctly, alignment tools are off, templates are terrible. Thought that it would be easy to interchange an unwanted picture with a new one? Nah. Oh, most importantly you would probably like to save and order your photo book when its done right? Forget about it. I made it a point to periodically save my work to ensure nothing got deleted and would double check that the loading bar would complete and I would get the save confirmed message. Yeah, that worked. But when I go to add to cart and check out...my cart is empty. I find that even though it was all confirmed my book was never added to my cart...and my project had reset to the previous day when I had begun the project. Horrible. No way to recover it. SAVE BUTTON DOES NOT WORK. Some would argue its a very important feature but apparently they think otherwise. Good night.
Good app, needs improvement
by Pharmgal22 on 2018/01/06 05:39
I’ve used snapfish for 12+ years. I mostly use the computer but have used the app for a couple of years. In the past, the app worked great but now it won’t show the photos that I’ve uploaded to my account. When i choose “photos” then “snapfish” it says that i need to upload photos so i can see them. I’ve already logged in and it shows my past projects just not my photos. It would be so helpful to see what I’ve already uploaded in the app. The way it is now, i need to be in front of my computer when i upload to see what I’ve uploaded....which defeats the purpose of the app. I think it just a bug but I’m hoping it can be fixed soon in a update. Other than that, the app is great and very helpful to get pics off my phone.
Easy but iffy
by Veroloca18 on 2019/07/24 02:33
Very easy to use. They have a great “project” section so you can make albums of the pictures you what to print. They have all the coupons on the deal side but you can’t double use coupons except with the free prints. Not fair if you ask me. What if you are ordering a bunch of stuff and want to have a discount on the other items that are not on sale, only fair. They should have a way to apply the discount to the full price items and not lied about it, it was funny how it kicked the canvas discount ($5 each) to add the 60% of the entire purchase and said I didn’t have a qualifying canvas in my cart. I obviously didn’t so I took the canvas discount as it was bigger but still, shipping is already a lot, having to pay it twice to get a discount... defeats the purpose.
Needs better app/website communication
by griffiti on 2018/10/12 13:41
I love the photo prices and credits, and the ease of uploading photos. However, I was irked when I spent 20 minutes at the desktop site, filling my cart and editing my photos, only to find that when I came to app to use my credits (why in the WORLD can we not use credits at the website?! Lame), my cart was empty and no edits had been saved. I also had wallet prints in my cart, and discovered that the app doesn’t offer that size. Why not? Also, I like being able to enter a bulk quantity on the website; if I need doubles, it can apply that quantity to my entire order. Why is this feature missing from the app? It’s very tedious. If Snapfish can streamline with app/desktop changes being saved together, I would be a happier camper. Until then, Shutterfly is the superior app.
Not good for photo books
by Eclippse on 2018/02/24 02:51
My order was voided by the company. I received an email to call their customer service, apparently using the mobile app is not compatible to create photo books. I am very unsatisfied with the snapfish service as a whole. The fact that I spent time and money on two books that I was very excited to receive, and to have my order voided is extremely frustrating. I was told the reason the order was voided was because I used the snapfish mobile app. It was not clearly explained anywhere in the app or the ordering process that I could not upload photos to a photo book within the app. As I do not have a computer, the only way for me to order a photo book would be from my mobile device. Also, I still have not received a refund from my voided order. I will not be using or recommending the use of snapfish in the future. Hide comment Change my rating
Poor print quality, poor customer service
by blaine8742 on 2020/12/11 02:12
I ordered Christmas cards with 6 pictures and a design on the front of the card. It arrived with the pictures looking off-focus and hazy. I followed the instructions on the app, uploading a picture of the unsatisfactory cards and went to the chat feature to get an exchange. Despite the fact that I told them at the beginning of the chat that the problem was a print quality issue, the person told me that I got the product I ordered and was not sure why I had a problem. They then said they would “escalate” my issue to their supervisor who would be in touch “soon” via email. Several additional chats and 12 hours later and no contact, in the middle of the holiday season where I need replacements ASAP. I ended up ordering different cards from a different company. Don’t use Snapfish for holiday cards. Poor quality, frustrating farmed-out customer service
Snapfish website and app are not compatible
by Oliv1a1122 on 2018/11/24 03:14
I have created some photos projects on the snapfish website and when I came here to the app they were not here under my saved projects. I am not able to work on projects I started on the website on my computer or browser on the app. Also any projects I create and save on the app do not Sync up and get downloaded to the website for me to work on there. I really wanted to be able to work on things that I created on the website on my computer also on the app, I can’t. I would really appreciate if this change to be made, and things that you create on the website and save also show up under saved projects on the app. Also anything that I’ve saved in my cart on the app is not saved in my cart on the website, and I am logged in on both the app and the website so I would wonder why this would ever happen.
The app is great for ordering prints but
by Me95012 on 2018/08/01 08:02
The app is great for ordering prints but frustrating for more in depth projects like making books. I keep getting offers for a free book IF I use the app. The app doesn’t include-or at least I can’t find all the great tools that I use on my laptop. I just spent two hours trying to upload my pictures to print. Frustrating. I know I’ll be happy with the finished product though, so I keep coming back. I love the collage prints. They need to make them easier to find in the menu of projects. I keep modifying previous collages and renaming them to create them. Also the delete button on the saved project button doesn’t work. All in all, there are bugs to work out but Snapfish provides a good service.
Convenient, room for simple improvements
by MCSoto3329 on 2017/09/25 02:07
I enjoy being able to have the app on my phone and so convenient to do a quick order. The 100 free 4x6 deal is a fair deal. The shipping for me was $9.00 but I look at it as $0.09 per print with free shipping. Which to me seems fair. The edit option is very limited. The crop feature is zoom in or nothing. I’d like to see free form cropping added to the free prints deal. Also, the crop automatically trims the photo instead of printing the full photo that I am not thrilled with. Knowing the deal is applied isn’t abundantly clear until you are at the end of check out. Then you see the cost of the prints discounted out and that the only charge is shipping. Plenty of room for simple improvement within the app with some attention to detail and end user experience.
Just WOW!!!
by Theletter24 on 2018/12/04 13:31
I was having difficulty copying and printing some treasured pictures that I had of me and my family and friends. I stumbled on this app, and I’m glad I did, because once I scanned the pictures, I uploaded them to this app, I was asked what size I was going to print them in AND had a preview of how they were going to look like. And this was done all in the comfort of my home!!! No one staring at you while you’re printing some intimate and embarrassing photos of yourself. I just got the prints after waiting a week or so and they LOOOK AMAZING. They almost feel like the real pictures and they still evoke the same warmth and happiness that you get from your originals. Thanks 🐟Snapfish!!!
Good quality less hassle for the price
by ncrlw07 on 2019/05/15 01:17
So far this is the best option that I’ve been able to find to print a lot of good quality photos for a good price. The paper that they’re printed on is thinner than I would like, but still way better than what I’ve dealt with before. I like the app but wish I had more editing capabilities. And i wish we could do everything that we can online on the app. I wanted to make a collage but had to go online to do it and order it separately from a larger order that I was doing. Overall I’m a fan just wish I could have more editing & options through the app. I love the deals and quality! I will recommend it to others and look forward to more features in the future.
Good, but needs improvement
by plingplong on 2019/02/25 00:08
I like Snapfish, but there are a couple of very frustrating elements about it. I worked for days on a photo album using the app, on my tablet. I wanted to get a larger view of the images, so I switched to my laptop and went to the website. The website contains the photos I uploaded, but does not contain the project/photo album. Another frustrating element, with the app, is that the series of uploaded photos you're working with to arrange on the pages for the photo album will start all over from the beginning if you leave that function to look at a page on the project. It doesn’t keep your place, so you have to scroll through the tiny images to locate where you left off. That’s not easy when you upload over 100 images.
So confusing won’t bring over projects from desktop
by Itunes user 92 on 2020/09/09 23:16
Not good for starting on your desktop and moving to the app. I had a friend share an album of photos she took at my wedding so I could print them. Couldn’t find the notification in-app that she sent them. Had to access them via my email which took me to the online website. So I edited photos there. Can’t find them on the app to add to cart and checkout. Seems like I can only checkout online. I’ve updated my phone to the latest iOS and deleted and reinstalled this app to try to get the project into my phone’s shopping cart to use a portion of the 100 free credits I have for the month. Doesn’t work after multiple attempts and two chats with customer service. I’m brand new to this photo printing site and I don’t think I’ll download this iOS app again. I’ll stick to the desktop. The app is terrible for new users to understand.
No easy help with chat for this app
by Gloriami1 on 2019/09/30 23:26
Absolutely hard on this app w chrome browser chat person did not give me An answer of where to find the settings button it was not on the chrome browser I cannot access Safari browser as she suggested since I am in the hospital and do not have access to my passcodes which seem to be necessary to use the Safari browser on my phone. today I managed to place an order but but not the order I wanted. her last statement to me was better do it quick it will probably be sent to the wrong address where are used to live since I changed that today End it doesn’t seem to show up has changed chat person could not understand my problem nor could she help me I spent two hours with this initial order from the Phone app I have ordered from my Desktop for years without problems make your own decision.
Above n beyond good service
by pppplp❤️❤️ on 2019/06/28 11:51
So I ordered pictures for my first time n there was some mess up with the mail or whatever. I had never used this service before so I thought they were jerking me around. I feel really bad now that wasn’t the case . I was rude to the customer service people (I apologize for that) long story short they resent me my order no charge and sent double pictures for the problem that occurred. They didn’t have to do any of that especially after the way I spoke to the guy. I wouldn’t have if someone was that rude over a accident. And this company is affordable and the pictures come out great . I suggest this to all my friends n family
Not working!
by PeaceLoveHappiness2 on 2020/10/04 11:25
I don’t know what happened because it was working fine before the new version. I never write reviews but, felt I needed to for the app because I use it so often. I’m finding now when I hold down on a selected photo, it does not come up. The picture that shows up is the first picture starting the album. This is extremely frustrating when I just want to enlarge one photo and not have to swipe through countless photos to get to it. Another glitch that I am finding that did not happen before is when I finally get to the enlarged photo that I want and tap on the back arrow to take me back to all the thumbnail pictures within that album, it does not work and completely takes me out of the album altogether. I use this app frequently and really hope you fix these glitches so, loyal users continue to use. Thank you!
Don’t expect them soon
by MsVogue on 2018/12/03 16:49
I have made multiple orders both during seasonal times and not. In any case it takes forever to receive the orders. I am talking a couple weeks. Doesn’t work well if you’re expecting to send them out and you have no idea when you’ll get them. I don’t recommend purchasing holiday cards. You won’t get them in time to send them out. I’m not sure how they run their show, but it only takes the local drugstore one hour to produce 100 4x6 and a few days on the holiday cards and that’s if you have a lot. There prices/deals are also about the same in most cases. Not sure what this company does that holds up everything. As an added bonus you can’t even live chat without waiting 20 minutes!! That’s the other mind boggling thing. Nice concept, bad service
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App name
Snapfish: Photo Books & Cards
Description
Sign up now. Get 100 free 4x6 prints every month, upload your photos & make custom photo books, personalized cards + invites on the go! Conveniently order prints for photo albums & create personalized photo gifts directly from your mobile device. Ordering for home delivery is fast and easy. With the Snapfish app you can upload your pictures & access your baby, travel, pet, wedding, birthday, graduation, vacation, snapchat photo albums from your phone or social media (works with Facebook, Instagram, iCloud, Google Photos & your Camera Roll) anywhere, anytime & claim your 100 freeprint allowance every month! Perks of the Snapfish App: • Get 100 4x6 print allocation every month (just pay shipping)! 100 Prints offer valid on US app only, see: promo.snapfish.com/free-prints for full details. 100 print allowance resets each month • App-specific deals on products • Quickly find your photos with album or timeline view • Choose from a variety of collage layouts for photobooks & canvas prints, or design your own • Make in minutes—photo books, acrylic desk accessories & photo blocks, glass prints & more! • Variety of print sizes, from wallet size to 20x30: order 4x5.3 prints–the perfect size to order for mobile phone photos without cropping, or try our square prints–ideal for Instagram photos • Improved prints builder lets you zoom & pan in the crop area, edit quantity & size of each print & choose a paper finish for entire order (glossy or matte) • Combined print size orders • Quick turnaround! Have your photo prints mailed, or pick up in-store at CVS, Walgreens, and Walmart within an hour if you need your images fast • Easy Payment options: ApplePay, PayPal, Bank or Credit Card New Products! Find the perfect gifts for special occasions or everyday use with fun new custom foil cards & photo gifts • Custom Embossed Foil Cards in gold, silver, or rose gold metallic foil & Seal & Send (all-in-one) cards • Copper Star, Rustic Mitten & Snowflake Ornaments for the Christmas Tree • Custom Face Masks • Tshirts • NEW SIZE! 7x5 Photo Book to highlight the year in review • Black Photo Coffee Mug in 10oz. & 15oz., Insulated Coffee Mug & Wine Cup plus Enamel Campfire Mug to keep your favorite beverages hot or cold • 8x8 Photo Tile • Personalize Stone Coasters with photos • Personalized Beach Towels for pool party fun • Custom Tea Towels & Pot Holders make cooking fun • Custom Playing Cards & Puzzle with Tin for games nights • Leatherette Desk Set for home-working order More Products: Order prints, create personalized cards, invites or announcements, plus make custom photo gifts like photo canvas, photo books, mugs, blankets, pillows, tote bags, tree ornaments, key chains & photo panels • Prints & Framed Prints to refresh your space • Cards in a variety of designs with back of card customization & return address printing are perfect for party invites, announcements & special occasions • Canvases & Photo Books with a wide array of new layouts • Blankets & Pillows to cozy into at home • Tote Bags perfect for everyday use Your Questions, Answered: • Change book layouts: Click on the individual page you’d like to change to see different layout options • Cropping: Our crop options provide the best fit to the dimensions of your prints. Be sure to review the cropping of your prints before you order • Free Prints: You may see your 4x6 prints listed as $0.09 before you place your order. Don't worry, you’re still getting your free prints! Once you’re in the cart to place your order, you will see your prints reflect the final discount. If you are placing an international order, you will be charged the appropriate international shipping rate • Grid vs. Album: Click “Show Albums” or “Show Grid” to view your photos by album or date so you don't have to scroll through all your photos in the camera roll Snapfish LLC is part of the international Shutterfly Inc family of personalized cards + gifting websites + apps
Easy to use/ great results
by dlphotog on 2021/02/24 02:31
I’m happy with the functionality of Snapfish app. No surprises. Easy and full of choices. Storing photos on Snap fish is trouble-free.
User-Friendly
by Orangelint on 2021/02/19 18:55
I had not used Snapfish in long time, and I was pleasantly surprised when I accessed the app to create a book. It’s very user friendly and there are multiple options for upgrading from the basic products. Highly recommend.
Super Easy
by Simca1000 on 2021/02/19 17:33
This site is super easy, I use it all the time. Love it, thank you Snapfish!
❤️
by EvyyA on 2021/02/19 15:18
This app is absolutely easy to use!! Love it!!
Happy customer
by pkruidenier on 2021/02/16 23:17
I could not get pictures off my iphone from the cloud. This made is so easy. Thank you so much. I was so afraid I would not be able to print them !! Because of you I got to print them off
freeprints is wayyy better
by kawaii stitch on 2021/02/15 03:46
this app is so organized and horrible service. i ordered my prints 02.02.21 it was supposed to arrive the 12. It’s been how long and I still haven’t received anything. FreePrints is way better.
I love snapfish
by maxyg4443 on 2021/02/14 07:51
I use them all the time they are very reliable and easy to use!
Beware. Price gouging when you print
by Lchln on 2021/02/12 11:52
Beware if you want to print and ship pictures or projects. This is a versatile and user friendly app. The headline price for printing are competitive. However i was dismayed to learn after putting a project together that shipping prices are 3-4 times what honest competitors offer. Bait and switch?
Cheap prints
by Cgrogan on 2021/02/10 04:25
Love that they are cheap but shipping is high still will pay less then lost places but quality isn’t always the beat
Snapfish
by Debra2U on 2021/02/09 23:46
I have an iPhone 6s Plus when u open the app says technical difficulty that’s it
good deals but packaging.. not so much
by Katelyn 🙌 on 2021/02/08 02:36
the deals are really REALLY good but i ordered pictures from here and the packaging IS NOT GOOD. my pictures were water damaged and all stuck together. they were bent too.
Photos are always printed wrong
by Wei hvcdh on 2021/02/04 02:06
I’ve printed photos from here several times and each time a couple of them are messed up and crooked. This time my entire order was printed incorrectly but they will not refund me.
Love IT
by Crabbyabby100 on 2021/02/03 20:34
I got blankets made for Christmas and they were the perfect presents!!!!!!!
Hard
by and this is diffcult also on 2021/01/31 22:38
It’s to hard to use.
Amazing quality prints!!
by Dizzy dude 21445 on 2021/01/31 16:00
After every family vacation, I order a whole bunch of 4x6 photos and I am always impressed with the quality!! 100% recommend!!
Very Happy Customer!
by !!!!!wooohooo! on 2021/01/30 17:09
I’ve used Snapfish for years. Products are top quality, always fast service. Prices are great! I’ve purchased prints, canvas prints, ornaments and books! All are superb!
Shipping fees are exorbitant
by Scary eye on 2021/01/29 20:31
Without a coupon shipping costs more than the actual picture in most cases And with a coupon shipping is extremely expensive, Otherwise it’s easy to use and upload
Great and EASY
by EmmieRox13 on 2021/01/29 01:33
Thank you, Snapfish for an easy, quick, and affordable way to get prints ☺️
Recommend
by K!tty257 on 2021/01/28 21:02
Fast and easy!
Using Snapfish a userfriendly app
by Mikkid04 on 2021/01/28 14:23
I love this APP!! You have the ability to preview the picture on the item at 360 degrees, before you purchase it! Perfection!!
Longtime user
by Ranger WWB on 2021/01/28 11:48
I have been using snapfish for my photos for almost 20 years. I use the app to create products and gifts for my family. The projects are easy to create and easy to order. Shipping is always quick! I have been pleased with each product! They offer frequent sales that are great opportunities to create new photo gifts! I am thankful for an easy to access and easy to use way to prolong our family memories! I recommend this app!
Great product
by Mar781 on 2021/01/28 04:32
I’ve been using this app for years to get my photos for scrapbooking, canvases for the walls, cards... love all of the choices. The photos come quickly and in great condition. I recommend this app all of the time.
Love love love
by auubbbbbssss on 2021/01/28 03:54
Download this app and print all your pictures for cheap. They also have so many cute other things to put pictures on. Download it!
First time user
by puddlepoo on 2021/01/27 20:41
This was my first time using the app but am very pleased with the results. Will definitely use it many more times. Makes organizing photos very easy and the prints are great.
Love, love, love this application.
by laranyc on 2021/01/26 08:10
I love this application and using it more than five years. Mostly I am doing photo books, but sometimes prints, big prints, magnets. I love quality of product and easy to use application. I just love to sit across of my computer or iPod and make that photo books. Thank you very much for your great work.
Wonderful company
by kjhpob on 2021/01/24 17:33
I know many people who for many years have loved this company and the app!!!🙂
Easy fun to print memories
by Wensail on 2021/01/24 16:17
I lost an old friend recently and I miss him. So I found my favorite fotos of him and had two mugs made to enjoy his image with my coffee. The work was perfect, they came very fast. Shipping costs are excessive, but mugs were well packed, no breakage. Worth the money for the quality photo printed products. Software is easy to use and you get exactly what you set up.
Be warned
by Morgan4700 on 2021/01/23 15:55
Very poor customer service If snapfiah makes an error - they will not own up to it. They use robots to answer the chat and run you in circles... Very frustrating. They do not appear to value their customers. I reordered a Xmas card. The re-order came on less quality paper and with the greeting missing! I have used them for years... but this customer service has turned me off
Can I make a purchase, please?
by KatieP81118 on 2021/01/22 23:36
App CONSTANTLY crashes, and photos never upload when I’m in the final stages of purchasing. I’ve tried for days and days to create a photo book, but the app crashes every single time! I sure wish I could make a purchase on the app, but it’s just not functional! I am beyond frustrated and ready to look for a new company to give my money too. I’m not asking for much, just let me buy your products please!
LOVE!!!
by walia-laina on 2021/01/20 15:20
Shapfish is an amazing app that lets you customize anything. i fell in love withe snapfish about two years ago and haven’t stopped yet!💗💗🎉
Great Job
by Grubsma on 2021/01/18 15:58
I have always loved Snapfish and their quality photos and gifts, but now with the improvements to the app!!! What!!! Thanks for listening Snapfish. More orders on the way.
100 Prints
by mkattm on 2021/01/16 19:18
I love getting my 100 prints per month. I use them for scrapbooking and my photo albums. So cool!
Love this app
by mvaldezcas on 2021/01/16 18:17
I’m always ordering my prints from this app I love it !!! There have been a couple times my package gets lost in the mail and they are quick to respond and ship my order out again ❤️ 100% recommend
Love this app!
by SeanTiffKokoKris on 2021/01/16 16:05
Ordering well developed pics and beautiful, quality mugs online is something I never thought would be possible. Quality....I had to say it once again....and the price ain’t bad either.
Great app!
by TxTwinky on 2021/01/16 02:48
So I had been wanting to “clean up my phone” and download all the important photos I have on it. Primarily my pregnancy/birth/baby photos (our first baby 😊) I came across snapfish online and most of the reviews I read were not really good but I decided to give them a shot. Let me tell they are great. I love how easy it is to pick which photos I want to print from my phone! Shipping is a little expensive but it’s worth it. Picture quality is great! I definitely recommend snapfish. I have so far placed 3 orders already.... all were great!
Loving it!
by Stellasnothere on 2021/01/15 19:51
The only reason I gave it four stars instead of five was because I didn’t find it user friendly. Once I figured it out it was simple to choose the photos from my phone, edit them and order. I will definitely be coming back to order some customized items for gifts.
Super easy!
by MjRyj on 2021/01/15 15:49
I’ve used another service like this for years and have found that it was extremely difficult to navigate recently. So I noticed all my friends Christmas cards were from snapfish and they looked incredible! So I instantly downloaded the app and got started!! Super easy to navigate and great quality!
Great app
by Jen Fernandez on 2021/01/13 05:24
I’ve used this app for so many years. Easy to navigate, organize and the convenience of editing and ordering prints to your home. Highly recommended!
Snapfish is awesome
by Edandivana on 2021/01/12 18:36
Love it
Great Photo App
by Claudia029foto on 2021/01/12 00:31
Finally!!! Snapfish got it right! After many years of failure, they finally figured out how to make a easy, quick and user friendly app. It’s better than their competitors. I’m a former customer who has returned because of this app.
Happy Gram 7
by Happy Gram 7 on 2021/01/11 22:07
Excellent
Canvas
by phx2mt on 2021/01/11 02:52
As a newby to buying on line I had quite a bit of trouble. With just about every aspect. Thanks to my teenage grandson I got thru it. Now if the canvas comes as great as it looked on your app we should be in good shape. Linda
Pictures
by Arkansas Hog Woman on 2021/01/10 16:42
This was my first time using Snapfish, The process was very clear and easy to understand. I hope my pictures come out well and then I could do another Review. Nancy Lee Harnar
So easy to use!
by Eleanore R on 2021/01/09 16:44
Snapfish is so easy to use and the quality is excellent!
Great app!!
by bolo2335643 on 2021/01/08 23:15
Enough said with the title
Family picture
by rwsphils on 2021/01/07 16:32
Everything good. Need to be able to download pictures from icloud. It just shows pictures as missing.
First timer
by GG Vicki on 2021/01/06 03:21
Very easy app to navigate for the first time. I don’t know where I’ve been, but I should have been using this service a long time ago. I’ll be back!
Get it.
by 12:48Itsme on 2021/01/05 19:41
AMAZING FOR THE PHOTOS I WANT TO GET
Amazing!!!!
by CA$EY $HMONEY on 2021/01/05 11:27
This is app is amazing, it is so much cheaper than getting pictures through Walgreens print and any other place and they are always having sales. I used this app when I redid my room because I did an entire photo wall and it turned out amazing. I also love how you can choose either glossy or matte for the pictures!!!!
This company is terrible
by ervededo on 2021/01/04 18:31
I ordered a photo mug for Christmas and a month later it has not arrived and I have had no communication from the company on this late order. Save your money do not use this app
Convenient
by Mandy E. 110319 on 2021/01/04 17:09
The app is awesome to quickly upload and order pictures. Use it quite often.
Very glitchy
by Hdbdgkabsoshdkdbdj on 2021/01/03 02:16
Deletes photos and projects for no reason.
Easy to use. Back up your photos on snapfish !
by katandbrandon on 2021/01/03 00:04
Don’t make the mistake I did and not back up your photos to snapfish. When my phone died I didn’t have anything saved! I order prints, and there are enough deals to try new photo books and products.... always a deal.
Easy to use
by docmeln on 2021/01/01 19:49
Have used this app for many years. This year, it was so easy to use. A lot of memories, a lot of fun. Highly recommend.
SNAPFISH
by Old Pookie on 2021/01/01 13:26
This app has been good to me and for me and it is a “snap” to use on pc or phone!
Unusable
by Suzy76kroert on 2021/01/01 13:12
I’ve had this app for years, and it just keeps getting worse. Because of that, I usually try using this app only few times a year, to no avail. Nothing ever works. Today, after easily and seamlessly renaming and reorganizing a different photo app that I have, I decided to tackle my Snapfish app. It took five minutes of repeatedly reopening the app before I could even scroll through my albums. It always either freezes or takes forever to load. I see the layout is still confusing and non-user-friendly. I still can’t figure out how to rename anything, so I gave up once again. I’ll probably just delete the app.
Love it
by K--TEA on 2020/12/30 23:28
I am getting my photos organized and the app is so easy to use
Great app
by FosterDad123 on 2020/12/30 23:22
Great app for printing out my special photos to a physical picture that I can place I. An album.
Cleaning out my storage
by polgos on 2020/12/30 06:49
Love this app, my wallet does not though. Great deals but I spend money here almost daily.
Great gift for anyone.
by Al Ag on 2020/12/29 22:34
Now that every cellphone is a camera we have many great pictures to make a great gift. Snapfish makes it easy.
Satisfied❤️❤️
by Ella Goller on 2020/12/29 18:00
I used this app to print out cute pictures for my bedroom, would recommend!
Good with a few flaws
by Kmoormann3 on 2020/12/29 17:22
I like this app for quick pictures and cards, but I don’t love that I can’t preview the pictures before I select them. When I’m putting pictures in my cart, only about 3/4 of the picture is showing and I can’t see the whole picture so I’m blindly putting them in the cart. Please fix the preview part on the app! Otherwise, it’s great!
Best Photo App
by raywwjd70213 on 2020/12/28 20:03
This is the best way to order photos. They look amazing and are delivered within days of placing the order.
Christmas ornaments
by Sff13 on 2020/12/28 05:54
Had an extremely difficult and frustrating time getting Christmas ornament ordered
Been ordering from snapfish for many years. Love all their sales!
by XXXXX TrishaWXXXXX on 2020/12/27 20:47
I wouldn’t use any other. Great products, great prices and 100 free copies every year!!
Projects
by gammy737 on 2020/12/27 01:08
I enjoy doing projects. Photos are important to me
Convenient and easy
by Grami Pammy on 2020/12/27 00:44
This is so easy and convenient that I use it often. I also had mugs made for Christmas gifts this year.
Poor interface
by Aikele79 on 2020/12/24 20:20
This app may have been acceptable 15 years ago but in today’s world, it is embarrassing. You can’t easily switch pictures between locations or pages. You can’t easily zoom in on text to proofread. The app is merely a marketing gimmick. You have to go to the website to do anything productive. There are better options out there. Don’t waste your time with this one.
Love this app
by antonio🐶 on 2020/12/22 22:28
I do❤️❤️
Great app
by Dons-babe on 2020/12/22 17:55
Easy to use and great results.
Add “favorites” for album selection
by Super Gnikki on 2020/12/22 14:44
Seems like a nice service. I haven’t ordered yet because you cannot access your “favorites”. It would take me an immense amount of time to sort through my main album to guess at which ones are my actual favorites. I hope Snapfish is able to update this eventually as I love photos and would love to use this service!
The best
by Jttcountry on 2020/12/21 14:38
Simple fast and great prices and deals! Making prints on my phone saves so much time and effort and sent right to my door can’t beat it!
There's only one reason to use it
by Suddenly Newton on 2020/12/20 06:58
The TLDR version: Use it if you want to quickly order Snapfish items with simple layouts using photos from you iOS Photos (or iCloud Photos) library and you're using an iPhone. It remembers your login and supports Apple Pay. Advanced layout users should stick with the website. Thoroughly disappointing on iPad. I used this on the iPad and found it to be just a blown-up iPhone app that didn't even support landscape mode. And it wasted all the iPad's screen real estate in portrait mode. The app is basically a simplified version of the Snapfish website in app form. You can only select the most popular layouts and designs (which is fine for most users), add photos from your device or supported photo sharing service, and select background colors. Embellishments and freedom to place text objects anywhere on the layout are not available in the iOS app (although you can edit/customize text that's part of a design). This is probably fine for most iPhone use cases. You can optionally save named projects for each item you create (these can sync with the website so you can continue editing there or on another device). I recommend doing this because the app will lose work in progress if you switch to another app (it happened to me when I responded to a text message). It would be nice if the app developers saved the unsaved work to a hidden "recovery" project, so you don't lose edits when switching apps. I found the workflow clunky, in particular, you have to select the item (coffee mug, mouse pad, wall art, blanket, etc) and select the color, and then you enter the layout editing mode. Once you're layout editing mode, the item and its color is locked in, and you can't change the item or its color without backing out to the start, and your layout and photo selections will be lost. There's probably a technical reason for this limitation, but I hated it nonetheless. Browsing your iOS photos was also clunky because you can only scroll through (1) all photos chronologically, or (2) your named photo albums. No advanced search features, you can't search by date or location, or by what's in the photo ("dogs", "beaches", etc), or by faces of people. So I have thousands of photos, so you can imagine how clunky and slow it was. And to repeat this for every item was annoying. I recommend creating a named photo album and adding the photos you want to include in projects to that album outside of this app. I am giving it 2 stars because I want them to really try harder on the iPad. It should at least thoughtfully support landscape mode and the larger screen, at a minimum. I find the current version lacking and dissatisfying.
Don’t Order Their Gray T-shirt!!!!
by Fmart87 on 2020/12/19 00:49
Ordered their “gray” T-shirt on line as a Christmas gift for my FIL. Added lettering, which was black, the product image preview advertised the shirt as a light jersey gray. I paid extra shipping to get it by Christmas and I got the shirt today and it’s such a dark jersey gray, it’s pretty much black making the lettering I added invisible!!!!! When I contacted customer support, the credited me for the cost of another gray shirt and shipping and he suggested increasing the brightness on the lettering because that is the gray of their shirts that they make, that dark jersey gray that’s pretty much black....at this point I won’t get the shirt by Christmas and I tried ordering the shirt in white and the credit they gave me won’t apply to a white shirt, because the credit is for a gray shirt 😡😡😡 terrible advertising and terrible customer support.... don’t recommend.
Broken product
by Jordy1495 on 2020/12/17 23:07
I order a mug for a Christmas present from here and received it today, it was broken, and discolored. Talked to support and they said they could send me a new one but wouldn’t be here until AFTER Christmas... the whole point of this mug was for my great grandma. This company doesn’t care about how their product is shipped out or handled.
Amazing App
by longshlong24 on 2020/12/17 20:50
I love this app! shipping is fast and prices are amazing!
Now my preferred photo printer
by ARooker on 2020/12/17 19:42
They offer great promos and quality of good. The app interface and web portal interface are both way better than Shutterfly. Customer service is great. I ordered my cards late because I was slacking and hardly had to pay more for rushed shipping. The cards arrived two days later -seriously- and three days before the estimated delivery at checkout.
First time user
by fan4elvis on 2020/12/17 14:23
Just ordered my 100 free prints. First time to use and it couldn’t have been easier! Hope the prints are good, I’ll use all the time if they are!
My experience with Snapfish
by king boomie on 2020/12/17 04:25
Snapfish has done everything I’ve asked from the app and then some. They have so many options to choose from and just like everything else online, if you’re willing to pay they offer struggle free shipping.
Really....Portrait orientation only?!
by TravRC on 2020/12/17 03:27
This app only works in portrait orientation on iPad just like it was 2008 all over again. Fix this, and I’ll update the review.
Time consuming
by dalahas on 2020/12/16 21:07
If you are only ordering photos, things move along fairly smoothly and the quality is better than your local drugstore. Not so for cards. I just spent several hours trying to order 20 Christmas cards with a discount code. On the first batch which I later deleted, I got to the end of the process and what I thought would be one dollar apiece cards (before discount), were three dollars apiece. On that first batch, a return address was free if you didn’t add a design. On the second batch, which was identical, a return address without design was no longer free. The second batch allowed me to choose the type of paper which lowered the price. The first batch did not allow me to choose that. Both batches had different shipping options and prices as well even though they were made minutes apart. Basically it seems like I created two identical orders but was getting very different prices and options on each. Also frustrating, there was no final proof to check before ordering.
App glitches
by mayaloo22 on 2020/12/16 09:15
The app always glitches and takes forever to make a something. I always start something excited to print out a gift but end up stopping in the middle because it keeps glitching out on me and deleting half of my stuff. Happened to me on my phone and to my husband on his ipad.
Good idea, but....
by Brian151986 on 2020/12/16 04:04
They have a great idea but they are really find ways to keep full retail even when on promotion. $9.99 hardcover book for two people turn into $76 and change. Be careful with the pricing.
Best Prints
by LaLaBugsMommy on 2020/12/15 18:45
I’ve been using Snapfish since 2006 when I got married to print my pictures and I’m still using it to this day to print the photos of my family. ❤️
Shipping to high
by 126789big on 2020/12/14 23:55
They have a code for free shipping but they won’t let you use it with there sale price.
Love snapfish
by PAA22 on 2020/12/14 06:20
Snapfish is amazing. It’s easy to use, helps you choose the best fitting size for your photos, they offer so many different options on making your pics snazzy!! Photos received from snapfish always look beautiful, clear, perfect brightness. They REALLY need to find someone else to partner with for their in-store pick up option. Photos that are printed via Walgreens always come out looking like trash!!
you get 100 pictures for free on ur 1st order
by sleepyhead moe on 2020/12/14 03:47
This app is great!
Love it!
by 🦄🐰🦄🐰 on 2020/12/13 04:26
It’s great so far super wide variety of things!
Easiest and Best Buy
by Grateful Wife 13 on 2020/12/13 02:30
Love how easy and inexpensive it is to print off photos and make gifts from photos, and no hours spent uploading your photos. Quick, easy, and beautiful.
Christmas Card easy to upload!
by shadow-ruthie on 2020/12/12 21:50
I am so happy that I picked Snapfish to upload my photos. I wanted to get my Christmas cards out early and I am glad I chose Snapfish!
Dope
by ur mommyyyyyyy on 2020/12/12 01:28
Noice
Poor print quality, poor customer service
by blaine8742 on 2020/12/11 02:12
I ordered Christmas cards with 6 pictures and a design on the front of the card. It arrived with the pictures looking off-focus and hazy. I followed the instructions on the app, uploading a picture of the unsatisfactory cards and went to the chat feature to get an exchange. Despite the fact that I told them at the beginning of the chat that the problem was a print quality issue, the person told me that I got the product I ordered and was not sure why I had a problem. They then said they would “escalate” my issue to their supervisor who would be in touch “soon” via email. Several additional chats and 12 hours later and no contact, in the middle of the holiday season where I need replacements ASAP. I ended up ordering different cards from a different company. Don’t use Snapfish for holiday cards. Poor quality, frustrating farmed-out customer service
Cards, Blankets, Calendars, Books
by Kris 8 on 2020/12/11 00:49
I use Snapfish for so many things. I love the quality, prices are reasonable. I’ve been happy with everything I’ve made. Only thing I don’t like is the outrageous shipping costs.
My Son’s photos from birth
by Harley565 on 2020/12/09 17:30
I love this app. I was referred by my friend since they have the deal of getting 100 prints for $1 and I’ve been using since my son was born. I’m staying at home with him and it’s so affordable I don’t mind asking my husband for a dollar every now and then for 100 photos. This app is definitely worth trying.
Great app!
by bbqNuggets on 2020/12/08 17:31
The prints are great! And the price is great and affordable so if I’d have to rate this app it’s a solid 5! I recommend you get this app if you want prints at a good price! Overall it’s a Great app!
Easy Peasy
by PSARBR on 2020/12/07 21:47
I just love the Snapfish mobile app. It’s so easy to order anything from their product catalog using photos from your phone.
Easy app to use
by Organized reader on 2020/12/06 22:49
I’ve been a Snapfish customer for 20 years and this app is a new feature for me and I love it!
$30 shipping for prints?! Crazy
by hami1000 on 2020/12/06 21:05
I’ve had Snapfish for years now. I’ve always thought the shipping was a little on the high side but it wasn’t enough to stop me from using it. Last night I spent hours picking out pics to have printed. After picking them out, I noticed regular shipping was $17.99! (Just for pics! Nothing else). So I figured if I was going to pay that much, I should add another couple hundred pictures in there. Once I did that my shipping went up to $30! Who pays $30 for shipping for anything these days?!? I can understand if I had a really heavy box of some sort, but this is just picture prints. Anyway, I then looked at their competitor, only to find that they were doing free shipping AND 50% off. Looks like I will be changing over.
1000X better than Shutterfly
by bjkantz on 2020/12/06 20:30
Easy to use. Totally customizable projects. Excellent prices. Would highly recommend.
I use it every year!
by ThoughtIKnewSpanish on 2019/12/07 15:05
I use this app every December to organize a year’s worth of family’s photos, order prints for my home, create Christmas cards and photo gifts, and capture memories in a book! They have improved the site/app a lot since I started using it! It’s now extremely, extremely easy to upload your photos directly from your phone or Google photos! It’s pretty easy to work on projects, though a computer screen is better for complicated ones like books and detailed cards. I think it’s the most user friendly version of this photo printing type service on the market - and thats the reason I like this site so much! It’s also the least expensive! Special sales are always going on, especially around the holidays! And the quality of prints are excellent! One negative is that projects that are added to the cart through the app must be ordered through the app and won’t show up alongside projects that are in your shopping cart on the online site. However, the project itself is saved from the app, and can be ordered on either platform. Another caution is that sometimes the photos appear darker once printed than they do on your phone. This is something I have noticed from EVERY photo printing site. If it seems a bit dark on the order, take a moment to adjust the brightness (which is very easy to do!). I am a huge fan of this company! They have made it easy to manage all the pictures in my life!! The app makes it even easier!
I’m going to say what happened in my occasion.
by kimberly🤘🏾 on 2020/06/29 16:14
Okay so y’all may see the reviews all over the place but imma be real with you there were some problems but that was on my part because I did not have a lot of space on my phone it said the photos were not available so I had to delete some apps and then it worked perfectly fine. When I went to place my order I did get 100 pictures free but obviously you have to pay for shipping but I’m okay with it because in free prints it is more expensive for less pictures so this is really good and it does make sure everything is good . I had put my mom’s address for billing but it said there was a problem so then I put mine and it worked perfectly fine , I guess I had to put where my card goes which is a first but I like it . Also it does tell me if some are low resolution which I like and my order did not take long to happen and I will put how my pictures are when they arrive but all was really good, thank you.
I hope this keeps you from using this app!!!
by APhillips 0316 on 2019/12/10 00:15
I don’t even know where to start so for sake of not having you read a novel I will be short. Absolutely HORRIBLE customer service. I received envelopes with the wrong address on them. After reaching out to their customer support chat line I was first accused of putting in the wrong address to a house that isn’t even in the same state as me. Once I proved that they sent me the wrong envelopes and it had nothing to do with me doing something wrong, they then told me a supervisor would be reaching out to me immediately. After 2 days of not hearing from anyone I reached out to them again. Finally hearing from a supervisor they told me they were looking into it. After waiting a total of a week from the time I initially reached out to them they finally emailed me to say my new envelopes would be sent out in 2-5 business days. Well by that time I might have gotten my cards mailed out by Christmas. So I had to go purchase my own envelopes in order to get my cards out in time. I really had high hopes that I would love this app but I’m left highly disappointed!! I will never use them again. Plenty of other companies that go above and beyond for their customers so you should consider having better customer service!!
Works great with iphone
by Bob Lor on 2019/07/20 21:35
Works seamlessly. My one complaint is that when I order the prints you have a chance to edit them because every pic has a crop area on it and you want to move it so that it’s centered or move it over the part of pic you want. The complaint is that it always seems as though it’s cropping too much of the photo. I’m doing 4x6 pics so you would think I would be able to get more of the pic in than less but it doesnt seem to work that way. Since it seems that most people use their phones to take pics nowadays you would think they would figure out a way to get the whole photo printable. Other than that I have no complaints. I have needed pics in a hurry for an occasion and loaded them to snapfish and picked them up at Walgreens and had no problems. When I get them directly shipped from snapfish the pics are always great quality and shipped timely. I definitely recommend Snapfish
Glitches and no ability to save
by Veteran counter on 2018/12/19 02:47
I struggled for 3 hours tonight trying to make holiday cards. I knew the design, the photos, and the text I wanted to use, all I needed to do was input it into the template and check out. Easy, right? Turns out, anything but easy. The app blinked twice while uploading photos and I was unable to upload successfully without exiting the app and starting completely over. Twice. Then, when I selected my card, I was unable to access the album and had to upload the photos yet again. Then someone texted and I accidentally opened the text instead of swiping it away and when I reentered the app, my project was gone. Next time I attempted to save the project as I went and couldn’t find a way to do so, despite there being a menu item called “saved projects”. Finally, the card is done and I go to checkout. When updating my address, the app blinks again and I’m unable to save the address without exiting the app and returning to my cart, which thankfully still has my finished project in it. A stressful experience from my favorite place to get photo prints and cards. Updates were current when I started this project today.
No preview option before purchasing (or review after purchasing)
by Spo206 on 2018/11/27 07:14
I just created a holiday card using the app. The card had space for a caption, which was what I wanted. But on my phone, the caption text box appeared very small. It was difficult to ensure that I didn’t have any extra commas or periods or anything like that. So I was very surprised that there was no chance to preview the card (and enlarge it) before finalizing my order. And now that my order has been placed, I can’t find the card to review. I shared this message in a Chat and was informed that the app has limited functionality and the website is a better choice. I also verified that there is no way to review the card I ordered — I guess I can’t see it again until the full set of 80 arrives! I am extremely disappointed that previewing the card is not part of the checkout process. It seems very important to verify that everything is correct before the order goes in. And to not have any image available to review after the order is processed seems very mysterious— what will I get 80 copies of?
Loyal customer
by ~Stina on 2018/12/22 02:14
I have been using snapfish for YEARS. I have all of my photos backed up on this site and I purchase books and prints all the time. I keep seeing that I get 100 free prints but I just ordered 206 prints at 9 cents a piece. None of them were free. Yes. 9 cents is a great deal. Thank you. Why advertise the free prints if it isn’t a reality. The mobile app is better. Not great by any standard but better than it once was. You can not use the website on your tablet though. Doesn’t work the same. Also, photo cropping is crap. My phone and tablet do not take 4x6 photos, so they crop automatically which cuts a lot of the photo off. Some I would like to change the crop square from horizontal to vertical to get who I want in the photo... nope. You can only utilize the default. Creating a book is painful. Very. Painful. Especially if I want more than one photo on each page and I want to arrange them myself. Impossible. Good try. Maybe get some better developers. I don’t want to have to delete all of my photos here and start a new company with a better app. 10 years ago you were a great service. You’re still around which means you can afford to be a great service still.
Can you reimburse my time?
by I'd Like My Time Back on 2018/07/04 16:36
I have made numerous attempts to order pics from the app, and every time my pics are somehow removed from my cart, and I have to start all over. For the “umpteenth” time, I’ve just spent 2 hours trying to order 24 pics from the app, only to have to start over on my computer. It’s a pain that way, too, as I have to add the quantity I want to order to each picture individually, as it automatically enters “1” on the 4x6 option, even though it tells me that 4x5.3 would be the best option. So I have to go through and enter “0” for all of the pre-filled entries, and re-enter on the correct size. I have NEVER been able to take advantage of any of my “100 free prints” due to it not being an option to pick up in store. Plus, the shipping still isn’t free, which makes their “free” offer NOT free. 🙄 I used to love and recommend Snapfish to everyone, but it seems like they’re having a harder time keeping up with what’s really convenient for their customers. Also, it takes HOURS or even DAYS to upload pics, if you have very many, such as coming back from a big trip. 700 pics from an overseas trip is a lot. But should it take DAYS to upload them all?
Snapfish amazing app with loads of offers
by NeerajMontu on 2018/10/30 23:41
Casually I noticed sometime back, a marketing email talking about some 100 free prints offer. I gave it a try. Installed the app and uploaded my photos. App was a breeze with intuitive navigation and user friendly interface. What I paid was just shipping charges which was tiny. And when it was delivered everyone in family loved the quality of paper and pics. They also imprinted date of order at the back of photos. And that was then just a beginning. After that I have tried all their photo books under their offers and with minimal cost to me I was able to make a photo book collection. It is always special when you see photos printed as compared to seeing them on mobile. These are treasures which my family will cherish after many years from now when they will find these photobooks in some part of house and will relive these happy moments. Digital albums online can not give you this pleasure. Though I maintain those as well but I also maintain my best collection in photo books. I am not sure how Snapfish makes money as cost to customer is dirt cheap under their offers. And yes, there are many other offers beyond photo books... I am thinking to give them a try too. So far so good. Keep it up Snapfish.
Very limited app
by Memphis Willie on 2018/05/13 15:58
“<“ Buttons do not respond when you tap on them. You have to tap multiple times around the arrow to get it to finally activate. When ordering canvas prints, it allows you to select multiple at a time. But, when you go in and change orientation it does not remember the orientation. When you press order, it only adds one item to basket and you assume the one currently in preview. Then process starts over from scratch. If that’s the way it works, why allow you to select multiple for canvas prints? I finally resorted to ordering one canvas at a time keeping my fingers crossed that they will turn out correctly. I also purposefully chose three photos where the default orientation was what I wanted in the first place. I would not risk paying the money for a canvas print having no idea if the orientation would turn out correctly. Once you’re looking at your basket to check out, there are no previews to show you exactly what you are ordering. As a result, I only ordered three canvas prints and depending on what I receive, will decide if I use this app again.
Creating Photo Book was Relatively Easy
by The Oktoberfest. Hijack on 2017/12/01 05:22
Typically I spend hours in front of a computer screen uploading photos into Snapfish and creating photo books. When I saw that I could create a photo book directly from my phone, I was happy. The process was pretty smooth and intuitive, especially since I’ve created them previously. It was great being able to work on the book as I had time available and just keep adding to it. There were a couple of cons that could make it better - I was limited to a smaller book size (think size, not pages), there were not as many backgrounds available, just color choices, and the most difficult was the size of the images to pull into the project. They are so small that it is challenging to find the right image to drag onto the page. I did find somewhat of a work around by dragging the images onto the page,selecting them and zooming in. This just made the process a little slower.
Will update once farther along
by blamdni on 2018/05/26 23:16
I want this to be a recent, accurate review. This was done may 2018. Very user friendly interface. Seamlessly able to grab photos from camera roll. A little annoying not being able to switch the photos on the covers. Great deals. Will update this review once I’ve received my books and can review the physical product Edit: it shipped on the 3rd day (website says 1-3 to make and get shipped), and was able to track it all the way to St. Louis. Arrived a couple days early on the 26 of may instead of the 30. Binding is good and sturdy and appealing. Pictures have some issues(less colors, or less sharp) but this could be just the photos themselves.... all in all I think it was a good experience. Easy to use and create, shipped on time and arrived early. Physical product quality I’d say is a 7-8/10. Could improve a little still but all in all I’d say it was a good first attempt- but there are probably better ones out there
Terrible.
by Ninelambs on 2018/11/02 02:13
I ordered about 50 pictures on this app on oct 9, 2018 And was told I would get them around oct 18. As oct 20 rolled around I contacted them through live chat and they told me to wait a little longer. Now it’s almost a week since I’ve last contacted them so I contacted them again and they gave me the same answer. They told me to wait patiently. How much longer do I have to wait? I’ve never seen a photo printing company take so long to get to me. Plus I saw that the pictures are coming from NEW JERSEY and I live in NEW YORK. So why does it take more than two weeks to get to me? This isn’t the first terrible experience Ive had with this company. The first time they “forgot” to print one of my photos so I had to contact them to have them ship the photo that I paid for. I should’ve known I would go through this. Update: I had to contact customer service and they finally sent me my pictures and got delivered today. I don’t understand why they didn’t just use this shipping service the first time. The first time they gave it to ups which then gave it to USPS. We all know USPS is the master of losing packages.
Convenient in some ways
by thesaragon on 2019/06/08 21:26
I’ve just ordered my first book. Not impressed with pricing honestly, but nice to be able to make a book on my phone. The app is easy to use but has a few aspects that are tedious. I think on a computer I wouldn’t notice, but on my phone it seems like I have to press a lot of buttons to do one or two small things. It’s not easy to add photos to where you want them to be. They add to an album but it’s difficult to find it once you’ve added it and put it on the correct page. They boast great deals but fail to tell you that they charge per extra page. I only noticed when I went to check out. The font automatically switches to a default size and type, every time you go to enter type. And you can’t switch the size after you’ve added a phrase. It only gives you the same option. Overall an ok experience, but nothing really jumped out at me as exceptional. We shall see how the overall product looks when it arrives.
The App is Terrible
by Magliegh on 2020/05/13 15:52
I used the both the app and web based version of Snapfish to create some photo books. They turned out pretty nice but I did have a lot of frustration with it. I would place pictures where I wanted them only for them to disappear and have to be replaced many times before they would save properly. In the app I had the same issue. The app would kick me out of it every minute or so. In addition, the app claims that you can switch your project over to the website view and continue working on it. When I attempted this my project was completely lost. I called customer service and got no answer. After hours of tinkering to get the right pictures in the right spot for the best price I was frustrated but happy to have my projects in the way. Since I had had issues with the app and website I triple checked that all photos were loaded before hitting submit. I was so disappointed when one of my items arrived with pages missing. When I called customer service I was very disappointed in how I was treated. I will never use the app again! Proceed with caution.
Do Not Use.
by HayleyWJ on 2018/12/11 00:48
I’ve used Snapfish for years. Recently I started using the online mobile app. I created 3 books, that took me hours upon hours to complete, and ordered them. I received 2 of the 3 and someone else’s book (privacy issue!!!). I called and complained and they said they would fix the order and asked me to ship the incorrect book back. I did. When I received the “corrected” order it was again wrong. I called to complain again. After an hour on the phone they say they will credit me for the missing book and I can order it. I go to order it and it has disappeared. Completely deleted. I then spend 6 hours remaking the book and order it. After I order it I realize I would like a second copy of it for family. I go to order a second and it’s deleted again. I spend another hour on the phone, talk to 3 people, and am told that a) it’s not uncommon for projects to delete b) if I want to have dependable service I need to use the actual site and c) they can’t do a thing about all of my troubles. Don’t use the app, or snapfish for that matter.
What a great app and terrific options
by ChappyCorson on 2018/03/04 15:11
I remember the days when you took pictures, brought the film to Photomat. Then picked them up a week later and found out grandma had a mouthful of food in the background and the main character of the photo had his eyes closed. Making a hardcover book, aka, photo album —unheard of. We have boxes and old albums full of these pictures we almost never look at. The photo books though, they get some attention. The Snapfish app works well. Most of the struggles I’ve experienced have been self induced. Am I the only one that keeps trying the same actions on a tablet that repeatedly doesn’t work because it’s not designed to work that way? Once I figure it out though —it makes sense. We’ve had some mugs done, canvas, 8X10 and several books. All of it has been top notch.
HORRIBLE photo books.
by JennaJewel on 2019/03/02 04:21
I just ordered 2 photo books to give as gifts and there are problems with both of them. I should have learned my lesson years ago when there were issues with the first one I made. The newer two I made on the app, and one photo book has multiple pages of sideways pictures. They assured me they printed it exactly as I had it saved. 😐 Right. Like I’d have random pictures sideways for fun. The last 4-5 pages were all sticking together, and not cut properly on the edges, too. The other book I created on the app arrived with pages out of order, which didn’t make sense at all- and a picture I deleted from my project was there on the page I had deleted it from. I do not understand how I have had such bad luck with all three books I’ve made but I won’t make that mistake again. They gave me credits but I don’t even want to waste more time just to be disappointed again. Huge bummer and I wish they would have just given me my money back.
It’s okay
by Meeperzpie on 2020/07/21 21:03
The app can sometimes be a little hard to work with, but it’s nice that you can save drafts and stuff unlike other apps. You can even send in pictures regardless if they are low resolution or not, which is why I used this app for like my anime wall. For the pictures themselves, they are okay. The things I don’t like are that they are very very thin, and even for high resolution pictures they are a tad bit blurry. It’s like comparing 1028 HD quality to 730 quality on videos (not the exact numbers but you know what i mean). One is clearly better than the other. So I would use this app only for a group of pictures (such as pictures that would go on my anime wall) that aren’t able to get by through other apps like freeprints or shutterfly, but for other kinds of pictures like with family, aesthetic collages, I would use other apps. Good for the price though.
Glitches and design issues
by Chaney14 on 2018/11/25 15:55
I do like snapfish, they just could do better. I tried to order my photos from the app and after numerous attempts, two credit cards, and waiting twelve hours between my tries (during the processing portion it would eventually pop up with a default message about not being able to save my cc info) I finally set up a pay pal account so I could pay for my order. The glitch, although very annoying, I can get over. My bigger issue is that you can not upload photos to your account on your phone and log into your account on your computer and see them. Seems like a major design flaw. I had to reluctantly use Shutterfly on my last photo album because of this and I am not a shutterfly fan for other reasons. Anyway, I like snapfish, I like their prints and books, just would be REALLY nice if my account on my computer reflected what I uploaded from my account on my phone.
I use this app for every photo related gift.
by trinaf7143 on 2020/02/01 21:59
I absolutely love Snapfish. I use it every time I want to print out photos or give a gift. Their options are amazing and there’s something for everybody. I’ve gifted coffee cups, canvases of all shapes and sizes, calendars, tote bags and glass prints. I’ve only had two times that the gift that was delivered wasn’t up to my or snapfish’s standards and each time I contacted costumer service I was treated with compassion and the issue was resolved with a new item sent to me free of charge. Their costumer service is awesome and I love that I can text someone rather than talk to them on the phone since I have a rambunctious toddler and talking on the phone isn’t always an option. I recommend snapfish all the time and I will continue to use them for years to come.
Snapfish is great BUT
by Amaya2610 on 2019/10/21 13:42
I love snapfish, i used it to order 200 photos for a project that im doing and the prices and quality is amazing. The only things that are a drawback to me is the fact that you cant work on the same project on the app if it was started online. Also, there is no google photos support. I connected to my google account (the wrong one might i add) and only about 10 photos showed up when i have way more than that. This isnt a huge issue but it is annoying that they dont connect well. Additionally i think that it should support connecting multiple google photos accounts because many people, including myself, have different accounts for different things so i would like to see that implemented in the future. Overall, a great company just need to improve small things that would make the experience a lot better.
100 free 4x6’s
by Wyldraider on 2018/02/01 01:27
I found Snapfish on google while looking for a good app to print pictures for me. I ordered 4 16x20’s and I received them pretty fast. Two of them was pixelated so I contacted snapfish and with no hesitation they offered to replace them at no charge. Now that’s good business there! They also offered me 100 4x6’s for no charge. I immediately found the 100 I wanted printed and loaded them onto the app, which after the time of picking them, it was a breeze to upload them to send to be printed. I’ve always said nothing is free these days, well maybe I was wrong. I just sent them off, so I hope I’m not speaking to fast. But I’m sure if any are unsatisfactory they will make up for that. My next project will be a picture book and a canvas print. Snapfish is easy to use and a great bargain with awesome prints. I’m so glad that I found them when I was in search of! Harold Nichols
Use at your own risk
by cat alb on 2020/06/16 17:05
I really thought this app and company would be great, but I will be deleting it. I made 2 orders a day apart. One made it, but the other did not. I made these orders the end of last month to ensure they’d arrive on time for events. I noticed that the order had been “returned to sender” without me being notified. After being extremely reasonable with the customer service chat, I was really disappointed. Their response was that they would replace my order for free and IF my original order did make it to me, then I could keep that. Meanwhile, it was “returned to sender.” After thanking them profusely for their time, I asked if my order would have a rush or something since I had been careful originally to order so far ahead of time. Their response was “we our part from our end. Your email has the expected delivery date.” Replacing my order for free after losing it, and then promoting me to check my email, really isn’t enough. As someone who did things correctly, this is really terrible.
Horrible. App freezes constantly.
by T.S.828 on 2018/06/19 21:19
I’m a t-mobile customer and I had a coupon for free 4x6 pictures on this rinky dink app. First, it took forever to download the app. The app itself is not user friendly. Settings, functions, orders placed etc., just not in convenient spots. I selected the pics that I wanted from my album, then the app froze and closed me out. After making two attempts, I was finally able to log back in, only I had to re-select my photos AGAIN. I went to check out and redeem my T-Mobile coupon, everything looked good, told me to expect my prints by the 29th. Then it started to queue or download the photos - keep in my this was AFTER I ALLEGEDLY completed my purchase. I emphasize ALLEGEDLY because when I went back into the app to confirm the purchase, it said it had no history of my order. What? Ok. So I tried to re-purchase the prints AGAIN using my T-Mobile redeemable coupon only to be told it’s invalid? Now, how is it you have no record of my purchase, but tell me I cannot redeem the coupon? Either way, I’ll be deleting this app and warning anyone looking to purchase prints to leave this one alone. I thank God I didn’t actually put money down or else I’d really be livid. I wasted over an hour of my time (this was how long it took to download+the multiple attempts to purchase the prints) that I’ll never get back. It’s a shame, cause it looked like a really cool app. Oh well. Purchaser be aware.
Don’t use this unless...
by Pull Up A Chair on 2020/07/27 08:05
They stick it to you with ridiculous shipping fees. Don’t use this unless you pay extra for the best shipping choice because using their “cheapest shipping” means your order sits at a UPS holding facility for about 10 to 12 days then it’s switched someplace to US Mail. I figured I’d get my order in about a week since my choices included overnight at over three times the cost of the prints themselves, then a choice at equal the cost of the prints that would arrive in about 5 days or the big mistake I made, the cheapest shipping at about half the cost of my prints. I’d comment on quality but I have no idea if it’s great or absolute crap since my prints are in a “facility” just waiting until I die before they’re shipped to a United States postal facility and “mailed”. I’ve reordered my prints through a private lab in CA (which is what I should have done in the first place) since there’s no way Snapfish’s quality will meet my needs for what I’m doing. My fault for that. Lastly, their app says I’ve never used their “services” and I have no pending orders. To find out where the prints are, I had to “live chat” with some poor guy in India who would rather be anyplace besides a Snapfish service center in Mumbai. After that... 3 days later, there’s no tracking available. Just get regular photo prints from Amazon’s service is my advice. Photo books are super easy to create on a Mac and work isn’t deleted by a dreadful app.
Love Snapfish! No better service out there
by Beege199 on 2019/02/01 18:23
I have been using Snapfish since way before I had a smartphone. One of my favorite aspects is that they allow you to choose matte finished photos at no extra charge. I have never had an issue in delivery, billing or quality. It has been tried and true since the beginning and now having the app makes this service even better. Not only is it great for ordering photos (it can pull from your phone, instagram, FB I assume, Google Photos, etc.) but it also serves as a great photo storage backup should any of the other programs fail. I should also add that I have used them for a canvas order and calendars. Absolutely wonderful!
Happy to Unhappy
by Katman21 on 2019/12/12 14:27
I received my Christmas cards 10 days after ordering them and was super happy when I first got them. I loved the quality of the cards and the photos were very clear. Then when I began stuffing in envelopes I started seeing some mistakes on the imprinting which was gold foil saying PEACE LOVE JOY. The ink was faint on several and then non existent. On 90 cards there was no gold foil message. Then upon counting the messed up ones I realized I was 36 cards short. Then after calling immediately I was told they would print new cards but I would not receive until the 17th of December. I told them that was unacceptable and they said a manager would email me which they didn't and when I contacted them later that night via live chat I was told the 19th. And manager still hasn't called. I am not a happy customer anymore. Do not take a chance with Snapfish. You may get lucky or you may end up like me...very displeased with their service.
Good basic photo book functionality, some glitches
by Giggle 27107483827360987544321 on 2018/08/17 20:43
I recently made a photo book, and overall the app was pretty easy to use and good for making a basic photo book. I’ve made dozens of photo books online with my laptop or desktop, and found for the basics this did a good job. There is some room for improvement though. It seems a little buggy…I found that I had to redo several pages because they seemed to disappear after I had added them in. Also not the easiest to move pages around and add pages in the middle of the book. All pages are added at the end as far as I could tell and then you have to move them to wherever you want. Would love to see more design options with backgrounds and add and design elements. Overall though, not bad for a quick photo book.
Aalllmmmooossstt there!!
by Dictionary on the go on 2019/09/28 19:46
The Snapfish app has improved A LOT!! The speed of the uploads are now compatible with what we expect in this day and age of internet media. The easy of navigating through the app, though, not so much! Below is the answer I got from cs after asking why I couldn’t switch the pic on the bk cover of a book I ordered:Hello maristela‍, Thank you for contacting Snapfish‍ Customer Service. There was a temporary issue that caused our Live Chat to be disconnected. I am sorry for any trouble or inconvenience this may have caused you. You can delete and add the pictures on the front and back cover for all the book types except linen and leather cover Actually, there is no problem with Snapfish application and we had no report of any issue so believe you may be experiencing temporary technical glitch due the APP version OR OS version is not updated. May I ask you to try the following troubleshooting methods which should resolve the issue 1) Re-install Snapfish APP 2) Update OS on your phone to latest version 3) And at the same time ensure there is sufficient space in storage 4) Restart the device after update of APP and or OS is completed Sincerely, anusha Snapfish‍ Customer Service Nothing worked!! I deleted the whole project n started afresh, selecting the bk cover last. Sincerely, Maristela Customer
I want to love it BUT...
by Maribel Q. on 2020/05/11 07:01
Snapfish online has been my go to for ordering pictures for YEARS. Having recently had a baby, I finally downloaded the app to try and keep up with baby’s pics but I’m afraid I find myself annoyed most of the time. The interface is extremely annoying. Every time you go in you get annoying pop-up messages you’ve asked NOT to keep displaying. My BIGGEST gripe is the forced cropping on all pics. This feature alone is making me want to discontinue use of the app ASAP. I find it utterly frustrating and distasteful having to choose the outer parts of the photo I have to cut off. Oh, my baby’s hand, my hand, someone’s face. Really?!?!? Take note that this is NOT an option you can turn off. The app will force you to crop ALL your photos! Also, if you’re in the middle of selecting prints and decide to add more pics from your phone, it doesn’t allow you to access the project you previously created. It treats it like a separate project. Overall, I find the flow, forced cropping and overall app functionality frustrating and disappointing. I really did want this to make my life easy to order pictures but so far the experience has left me far from impressed. Such a bummer. I love love love photos and I had such high hopes to ‘easily’ stay on top of documenting my baby’s life with up-to-date photo prints. Womp womp.
Mobile app is so frustrating
by #Roadtrip1yukwe on 2020/09/08 18:08
I take pictures with my phone so it makes sense to use the Mobile app to upload photos to snap fish. There is no way that I have found to start or save a project. The first time is spent hours uploading I lost all the pleads and had to start over. There is no good support and the live chat simply made my efforts using the app even more frustrating. I don’t think I’ve used a more frustrating app, maybe ever. I gave up trying to order about 5 times until I finally found a day to dedicate to live chat. Even that availed to nothing and I just finally completed an order but none of it made sense along the way. Blindly placed an order for just 4x6 prints. I was too afraid to try to order anything else as I might have to start over from scratch. The pricing and offers were nice but the frustration may not be worth it to most. This may likely be my first and last order unless they can make the mobile app user friendly.
HORRIBLE Functionality. Waste of Time.
by Bgchen88 on 2019/08/25 04:15
The functionality of this platform is horrible. Photos dont crop correctly, alignment tools are off, templates are terrible. Thought that it would be easy to interchange an unwanted picture with a new one? Nah. Oh, most importantly you would probably like to save and order your photo book when its done right? Forget about it. I made it a point to periodically save my work to ensure nothing got deleted and would double check that the loading bar would complete and I would get the save confirmed message. Yeah, that worked. But when I go to add to cart and check out...my cart is empty. I find that even though it was all confirmed my book was never added to my cart...and my project had reset to the previous day when I had begun the project. Horrible. No way to recover it. SAVE BUTTON DOES NOT WORK. Some would argue its a very important feature but apparently they think otherwise. Good night.
Good app, needs improvement
by Pharmgal22 on 2018/01/06 05:39
I’ve used snapfish for 12+ years. I mostly use the computer but have used the app for a couple of years. In the past, the app worked great but now it won’t show the photos that I’ve uploaded to my account. When i choose “photos” then “snapfish” it says that i need to upload photos so i can see them. I’ve already logged in and it shows my past projects just not my photos. It would be so helpful to see what I’ve already uploaded in the app. The way it is now, i need to be in front of my computer when i upload to see what I’ve uploaded....which defeats the purpose of the app. I think it just a bug but I’m hoping it can be fixed soon in a update. Other than that, the app is great and very helpful to get pics off my phone.
Easy but iffy
by Veroloca18 on 2019/07/24 02:33
Very easy to use. They have a great “project” section so you can make albums of the pictures you what to print. They have all the coupons on the deal side but you can’t double use coupons except with the free prints. Not fair if you ask me. What if you are ordering a bunch of stuff and want to have a discount on the other items that are not on sale, only fair. They should have a way to apply the discount to the full price items and not lied about it, it was funny how it kicked the canvas discount ($5 each) to add the 60% of the entire purchase and said I didn’t have a qualifying canvas in my cart. I obviously didn’t so I took the canvas discount as it was bigger but still, shipping is already a lot, having to pay it twice to get a discount... defeats the purpose.
Needs better app/website communication
by griffiti on 2018/10/12 13:41
I love the photo prices and credits, and the ease of uploading photos. However, I was irked when I spent 20 minutes at the desktop site, filling my cart and editing my photos, only to find that when I came to app to use my credits (why in the WORLD can we not use credits at the website?! Lame), my cart was empty and no edits had been saved. I also had wallet prints in my cart, and discovered that the app doesn’t offer that size. Why not? Also, I like being able to enter a bulk quantity on the website; if I need doubles, it can apply that quantity to my entire order. Why is this feature missing from the app? It’s very tedious. If Snapfish can streamline with app/desktop changes being saved together, I would be a happier camper. Until then, Shutterfly is the superior app.
Not good for photo books
by Eclippse on 2018/02/24 02:51
My order was voided by the company. I received an email to call their customer service, apparently using the mobile app is not compatible to create photo books. I am very unsatisfied with the snapfish service as a whole. The fact that I spent time and money on two books that I was very excited to receive, and to have my order voided is extremely frustrating. I was told the reason the order was voided was because I used the snapfish mobile app. It was not clearly explained anywhere in the app or the ordering process that I could not upload photos to a photo book within the app. As I do not have a computer, the only way for me to order a photo book would be from my mobile device. Also, I still have not received a refund from my voided order. I will not be using or recommending the use of snapfish in the future. Hide comment Change my rating
Poor print quality, poor customer service
by blaine8742 on 2020/12/11 02:12
I ordered Christmas cards with 6 pictures and a design on the front of the card. It arrived with the pictures looking off-focus and hazy. I followed the instructions on the app, uploading a picture of the unsatisfactory cards and went to the chat feature to get an exchange. Despite the fact that I told them at the beginning of the chat that the problem was a print quality issue, the person told me that I got the product I ordered and was not sure why I had a problem. They then said they would “escalate” my issue to their supervisor who would be in touch “soon” via email. Several additional chats and 12 hours later and no contact, in the middle of the holiday season where I need replacements ASAP. I ended up ordering different cards from a different company. Don’t use Snapfish for holiday cards. Poor quality, frustrating farmed-out customer service
Snapfish website and app are not compatible
by Oliv1a1122 on 2018/11/24 03:14
I have created some photos projects on the snapfish website and when I came here to the app they were not here under my saved projects. I am not able to work on projects I started on the website on my computer or browser on the app. Also any projects I create and save on the app do not Sync up and get downloaded to the website for me to work on there. I really wanted to be able to work on things that I created on the website on my computer also on the app, I can’t. I would really appreciate if this change to be made, and things that you create on the website and save also show up under saved projects on the app. Also anything that I’ve saved in my cart on the app is not saved in my cart on the website, and I am logged in on both the app and the website so I would wonder why this would ever happen.
The app is great for ordering prints but
by Me95012 on 2018/08/01 08:02
The app is great for ordering prints but frustrating for more in depth projects like making books. I keep getting offers for a free book IF I use the app. The app doesn’t include-or at least I can’t find all the great tools that I use on my laptop. I just spent two hours trying to upload my pictures to print. Frustrating. I know I’ll be happy with the finished product though, so I keep coming back. I love the collage prints. They need to make them easier to find in the menu of projects. I keep modifying previous collages and renaming them to create them. Also the delete button on the saved project button doesn’t work. All in all, there are bugs to work out but Snapfish provides a good service.
Convenient, room for simple improvements
by MCSoto3329 on 2017/09/25 02:07
I enjoy being able to have the app on my phone and so convenient to do a quick order. The 100 free 4x6 deal is a fair deal. The shipping for me was $9.00 but I look at it as $0.09 per print with free shipping. Which to me seems fair. The edit option is very limited. The crop feature is zoom in or nothing. I’d like to see free form cropping added to the free prints deal. Also, the crop automatically trims the photo instead of printing the full photo that I am not thrilled with. Knowing the deal is applied isn’t abundantly clear until you are at the end of check out. Then you see the cost of the prints discounted out and that the only charge is shipping. Plenty of room for simple improvement within the app with some attention to detail and end user experience.
Just WOW!!!
by Theletter24 on 2018/12/04 13:31
I was having difficulty copying and printing some treasured pictures that I had of me and my family and friends. I stumbled on this app, and I’m glad I did, because once I scanned the pictures, I uploaded them to this app, I was asked what size I was going to print them in AND had a preview of how they were going to look like. And this was done all in the comfort of my home!!! No one staring at you while you’re printing some intimate and embarrassing photos of yourself. I just got the prints after waiting a week or so and they LOOOK AMAZING. They almost feel like the real pictures and they still evoke the same warmth and happiness that you get from your originals. Thanks 🐟Snapfish!!!
Good quality less hassle for the price
by ncrlw07 on 2019/05/15 01:17
So far this is the best option that I’ve been able to find to print a lot of good quality photos for a good price. The paper that they’re printed on is thinner than I would like, but still way better than what I’ve dealt with before. I like the app but wish I had more editing capabilities. And i wish we could do everything that we can online on the app. I wanted to make a collage but had to go online to do it and order it separately from a larger order that I was doing. Overall I’m a fan just wish I could have more editing & options through the app. I love the deals and quality! I will recommend it to others and look forward to more features in the future.
Good, but needs improvement
by plingplong on 2019/02/25 00:08
I like Snapfish, but there are a couple of very frustrating elements about it. I worked for days on a photo album using the app, on my tablet. I wanted to get a larger view of the images, so I switched to my laptop and went to the website. The website contains the photos I uploaded, but does not contain the project/photo album. Another frustrating element, with the app, is that the series of uploaded photos you're working with to arrange on the pages for the photo album will start all over from the beginning if you leave that function to look at a page on the project. It doesn’t keep your place, so you have to scroll through the tiny images to locate where you left off. That’s not easy when you upload over 100 images.
So confusing won’t bring over projects from desktop
by Itunes user 92 on 2020/09/09 23:16
Not good for starting on your desktop and moving to the app. I had a friend share an album of photos she took at my wedding so I could print them. Couldn’t find the notification in-app that she sent them. Had to access them via my email which took me to the online website. So I edited photos there. Can’t find them on the app to add to cart and checkout. Seems like I can only checkout online. I’ve updated my phone to the latest iOS and deleted and reinstalled this app to try to get the project into my phone’s shopping cart to use a portion of the 100 free credits I have for the month. Doesn’t work after multiple attempts and two chats with customer service. I’m brand new to this photo printing site and I don’t think I’ll download this iOS app again. I’ll stick to the desktop. The app is terrible for new users to understand.
No easy help with chat for this app
by Gloriami1 on 2019/09/30 23:26
Absolutely hard on this app w chrome browser chat person did not give me An answer of where to find the settings button it was not on the chrome browser I cannot access Safari browser as she suggested since I am in the hospital and do not have access to my passcodes which seem to be necessary to use the Safari browser on my phone. today I managed to place an order but but not the order I wanted. her last statement to me was better do it quick it will probably be sent to the wrong address where are used to live since I changed that today End it doesn’t seem to show up has changed chat person could not understand my problem nor could she help me I spent two hours with this initial order from the Phone app I have ordered from my Desktop for years without problems make your own decision.
Above n beyond good service
by pppplp❤️❤️ on 2019/06/28 11:51
So I ordered pictures for my first time n there was some mess up with the mail or whatever. I had never used this service before so I thought they were jerking me around. I feel really bad now that wasn’t the case . I was rude to the customer service people (I apologize for that) long story short they resent me my order no charge and sent double pictures for the problem that occurred. They didn’t have to do any of that especially after the way I spoke to the guy. I wouldn’t have if someone was that rude over a accident. And this company is affordable and the pictures come out great . I suggest this to all my friends n family
Not working!
by PeaceLoveHappiness2 on 2020/10/04 11:25
I don’t know what happened because it was working fine before the new version. I never write reviews but, felt I needed to for the app because I use it so often. I’m finding now when I hold down on a selected photo, it does not come up. The picture that shows up is the first picture starting the album. This is extremely frustrating when I just want to enlarge one photo and not have to swipe through countless photos to get to it. Another glitch that I am finding that did not happen before is when I finally get to the enlarged photo that I want and tap on the back arrow to take me back to all the thumbnail pictures within that album, it does not work and completely takes me out of the album altogether. I use this app frequently and really hope you fix these glitches so, loyal users continue to use. Thank you!
Don’t expect them soon
by MsVogue on 2018/12/03 16:49
I have made multiple orders both during seasonal times and not. In any case it takes forever to receive the orders. I am talking a couple weeks. Doesn’t work well if you’re expecting to send them out and you have no idea when you’ll get them. I don’t recommend purchasing holiday cards. You won’t get them in time to send them out. I’m not sure how they run their show, but it only takes the local drugstore one hour to produce 100 4x6 and a few days on the holiday cards and that’s if you have a lot. There prices/deals are also about the same in most cases. Not sure what this company does that holds up everything. As an added bonus you can’t even live chat without waiting 20 minutes!! That’s the other mind boggling thing. Nice concept, bad service
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 4
5,670
 3
1,008
 2
464
 1
752
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