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Dropbox - Backup, Sync, Share
説明文
Dropbox lets anyone upload and transfer files to the cloud, and share them with anyone. Back up and sync docs, photos, videos, and other files to cloud storage and access them from any device, no matter where you are. And with advanced sharing features, it’s easy to share docs and send files—large or small—to family, friends, and co-workers. Features: • Automatically upload videos and photos from your camera roll to cloud photo storage—all in the background—for easy video sharing and photo sharing. • Access any file in your account—even offline—and preview over 175 different file types with no special software required. • Easily send large files by copying and pasting a link you can give to anyone, even if they don’t have a Dropbox account. • Scan documents, receipts, IDs, photos, and more using your mobile device and transform them into high-quality PDFs, so you can view and send anywhere. • Sync folders on your PC or Mac to Dropbox with computer backup, and recover older versions or restore deleted files with version history and file recovery. Sign up now for your free Dropbox Plus trial. You’ll get 2 TB (2,000 GB) of storage space—that’s enough room to save files from all your linked devices. We’ve also introduced some new features as part of your Plus plan: Dropbox Passwords to store and sync passwords across all your devices and Dropbox Vault to secure and organize your most sensitive documents. And with Dropbox Rewind, you can roll back any file, folder, or your entire account, up to 30 days. Existing Plus customers can upgrade to Dropbox Professional. With 3 TB (3,000GB), you can store all your stuff—from work projects to personal photos—and have space to spare. You and your clients can comment on most file types without leaving Dropbox. And you can protect your work with a watermark, add shared link controls, or rewind your account up to 180 days. Before starting a trial or completing payment, you’ll see the plan price. This amount will be charged to your iTunes account at confirmation of purchase and on renewal and will vary by plan and country. Dropbox subscriptions renew monthly or yearly, depending on your plan. Your account will charged for renewal 24 hours before the end of your current billing period. To avoid auto-renewal, turn it off in at least 24 hours before your subscription renews. You can turn off auto-renewal anytime time from your iTunes account settings. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. Dropbox is a secure cloud solutions leader trusted by Fortune 500 companies for their most sensitive data. Over 14 million paid users choose Dropbox because they know they can count on a company that’s also dedicated to their security and privacy—no matter what they do or where they are. Let Dropbox be your all-in-one file storage, file organizer, file transfer, and file sharing solution for all your devices. We’d love to hear from you! Join the Dropbox community: https://www.dropboxforum.com Terms of Service: https://www.dropbox.com/terms Privacy Policy: https://www.dropbox.com/privacy
ABSOLUTELY THE WORST APP
by dnbreachie on 2020/11/29 12:14
-5 stars if it allowed!!!!! I’ve tried contacting there customer service multiple times & canceled my subscription... well tried to & for some odd reason it refuses to allow me to do so & continues to try & charge me...
Dropbox great service
by Alejhandy24 on 2020/11/29 09:04
Dropbox is easy to use but please add controls to skip 15 sec forward and backwards. That feature will make it even better.
Horrid experience
by why i use a pharmacy on 2020/11/29 04:49
There is no way to reach a real person in customer service. All automated emails go to the FAQ. Most frustrating experience ever. I never want a subscription to your service.
UPDATE
by Steve Kraska on 2020/11/29 04:41
I have used Dropbox with 0 issues since 2011ish. As a mile tail I have had no problems. But with the recent changes to Dropbox I cannot figure out how to upload a picture to Dropbox. Avoid like the plague find a new platform.
Give us a music player
by Farfar2013 on 2020/11/28 06:30
For the love of god Let us listen to our music in one go instead of having to go back an individually play each music.
Error Decryption Failed
by Deacon AJK on 2020/11/28 02:36
Unable to open Word Document which is password word protected. This error occurred after updating to IOS 14.2. This needs to be fixed. Complaints to Dropbox have gone unheard.
HOW DARE
by haihai03 on 2020/11/28 02:27
HOW DARE YOU TRY AND TAKE MY INFO AND THINK YOU CAN GET AWAY WITH IT I EMREAD THE POLICY TERMS EVERYTHING YOU ARE TRYING TO TAKE PEOPLES INFO
The mystery side of Dropbox
by HMPhoto69 on 2020/11/28 01:59
What they won’t tell you is that there is some mysterious limit to the amount of traffic your account can have on a daily basis. Presumably this would not only include your activity but also those whom you’ve shared files with as well. They won’t tell you what that limit is, or what folders etc were to blame for exceeding the limit. They also won’t tell you how long your account will be “temporarily” suspended with no ability to use the account at all. Not sure why any of these things is so off limits to disclose to the owner of the account, but that’s what they tell you when you inquire. So why would I pay for a service that I can’t use? Mind you, I do the same as most people... sharing large files between multiple people involved in the project. Moving everything to Sync.
Clk77786533
by clk876545688 on 2020/11/27 22:14
You stink, you’ve got my files. And, I have to upgrade to get them back, ridiculous
I like it
by rnacq on 2020/11/27 02:31
I am not a computer nnerd, but being able to share dicuments is wonderful
Dropbox
by z-man-z on 2020/11/26 20:39
Easy to use.
How to update to a new email address?
by -ursb! on 2020/11/26 20:30
The one listed is expired!
How can I cancel my subscription to Dropbox Plus?
by KayLatona on 2020/11/26 17:06
I don't need this much space. I've been trying to find out how to cancel my subscription which will automatically start after my free trial expires on November 30, 2020. I've spent half an hour reading instructions and following them only to find, when I get to the end, that there is no way to cancel the subscription. This is very concerning because if I can't cancel it, I will be paying $11.98 per month for something I won't use.
I hate Dropbox
by RobertF on 2020/11/26 16:42
Dropbox has gone “corporate” and I hate it. I just want a place to store my files so I can access them between devices. I don’t need all this other crap. I’ll be cancelling my paid subscription shortly.
It was good
by tyuuteehkk on 2020/11/26 06:16
No comment it was good
Slow Uploads
by Greybrick on 2020/11/26 04:36
I have decent internet speeds and have no issues uploading files with other services. I use dropbox because it is easier to share photos with family than iCloud, and I have more say in how they are organized, but uploads are painfully slow! To top it off, they will often cease if I lock my iPad or try to multitask (even though background uploads are allowed). I’m very frustrated with the slow uploads and it appears many customers have notified Dropbox of the issues on their forums with little acknowledgement or actual solutions. I’m using the latest version of the app on updated device software.
Awesome app
by Daniel Diehl on 2020/11/24 23:48
I really love it, easiest way to share files across my devices
Refund
by My order23 on 2020/11/24 23:28
Y’all took 199 dollars out of my account when I canceled my subscription a month prior, and when I asked for the refund y’all didn’t refund it back on my card!!
CANCELLATION
by New Mountain Girl on 2020/11/24 19:09
I only had Dropbox for 1 hour before a tech told me I didn’t need it. I deleted the app, but I’m getting very confusing messages. Apparently I’m still in Dropbox Hell and can’t find my way out. Careful what you click because finding the information to REALLY be out is impossible.
Very torn about this ap
by Noah197934 on 2020/11/24 05:23
The ap in general is great - when you want to keep only Dropbox. When you want to use only Dropbox, it’s amazing. But I don’t think they have done a good job in the slightest to move documents and photos from Dropbox to another ap or program. It’s possible - Just not easy at all, and Dropbox interaction with other apps is virtually unusable.
Support
by KENO4RENO on 2020/11/24 04:10
Don’t have the business Dropbox I have the lower one I don’t need a business one because I’m a single person that does not work but unfortunately there’s no support for anybody that pays $118 a year instead of the $200 a year of having a terrible time I accidentally canceled my subscription and I’m trying to re-activate it and pay and there’s Apsley no way to get a hold of anybody in the business people will talk to you but they won’t help you because I’m not business you should have support for us as well we’re not that penny-ante that you can help us
Frustrating
by Baptpreacher on 2020/11/23 19:35
Keep getting’box full’ notice with no info on how to stop the notifications. Cleaned the whole box out but keep getting the notice. No real people to help.
Great suite of products
by LoveToCode on 2020/11/23 11:05
Dropbox offers wonderful cloud file storage and sharing, syncing across all my devices for instant access to my files from any computer, password storage, and soon collaboration thanks to Dropbox Spaces! I love it and have been using it for years. Thank you Dropbox!
Garbage scam based application
by 72raisons on 2020/11/22 21:05
Dropbox started a long time ago on the backs of people like myself who invited people to a free place to save things forever. They turn their backs on us and now they want to scam you . You can’t download anything from their app unless you pay for it. So if you make business decisions about which storage application you’re going to use make sure you steer clear of dropbox. I refuse to use this to store things I want to share with people and I ask to never have to use it for clients .. it’s garbage like the dev team
one star for not fixing 2-year old issue
by itsmaku on 2020/11/22 09:00
i honestly dont even know why im still paying for dropbox, instead of fixing bugs and errors they just pushing monetizing and “cool” new features. stop it. the issue with integration w files app in ios is still ongoing and not fixed. “offline” files are never offline and you have to resync them manually. the only thing users need is reliable sync and file sharing. period. theres no need in password manager and other stuff.
Very poor sharing on iPad
by Se5apilot on 2020/11/21 21:21
Don’t count on Dropbox to work on iPad. Apps frequently cannot store files to Dropbox. Also when they do, the file often can’t found on PC.
So good, but so...unpredictable
by kkiser13 on 2020/11/20 16:02
I love the idea of Dropbox. I’ve been using it Forever and it mostly solves the issues of allowing me to work on the go. However, the glitches are just so annoying that I’m now considering moving EVERYTHING to a high-capacity flash drive. Worse yet, the issues seem to be going on for YEARS with no attention. Top complaints: Android integration does not allow me to specify a name for a file before sharing to Dropbox. iOS app does not allow me to search my files using the iOS files search function. It was stated that you should be able to do this AT LEAST within the current folder, but I cannot. I have a huge folder full of food images from our catering business. New images are constantly texted to me by employees. In order to share from Messages on my Galaxy Note to Dropbox, I have to allow the generic number assignment from Messages to be assigned as the file name and then go into Dropbox and change the name. When I actually want to add the image to a publication or email that I am composing on the iPad, I can’t search by the item name. Frustrating when you have pages and pages of images to scroll through to find the proper image. Lastly in my list of huge frustrations is that Dropboxes seem to sync unreliably. Sometimes it is instant, and other times it can be hours before an uploaded file appears on another device. Dropbox has cost me hours of lost time this year, and that isn’t ok for a paid app.
Owner/Principal Murray M. Sinclair & Associates
by M Sinclair on 2020/11/19 22:56
Dropbox is an extraordinary tool that has changed my life as a lawyer. I don’t know what I’d do without it.
Folders on top!!!
by @Sigil on 2020/11/19 12:08
Every other file app does this! Folders First then files. Upload window is also problematic. It sorts photos/files by date. There is no need for this. Just show me the files by when they were added like thos app use to and other services/apps still do.
Cancel my subscription now
by the sept 27 2014 on 2020/11/19 10:52
I want to cancel and there is no way to cancel. They lock you in and there is no way out. I WANT TO CANCEL THIS FREE TRIAL AND SUBSCRIPTION! I want to unsubscribe! How can I get this done! Please DO NOT bill my credit card! I WANT OUT!!! It should not be this hard!!! All the way you listed to cancel- none of them can be found. Now please cancel this subscription!!!
Used to be fast now takes more than 7 hours to upload things
by 14jared on 2020/11/18 12:42
I don’t know why this is happening. I used to be able to upload 5 videos over night on my iPhone XR. I got the iPhone 12 pro max and one video will barely be half way uploaded after 7 hours. Really sad and disappointing.
Since latest Apple update- you get a decryption error
by Ginom1976 on 2020/11/18 12:23
When will the password protected MS word document bug be fixed? Since the latest Apple update- you get a decryption error after you attempt to open with your password. Thanks
One picture at a time is annoying
by Bion Howard on 2020/11/18 01:30
I wish I could put Dropbox into camera mode and take a bunch of pictures and they’d all go into the folder. Instead, you have to fill out a form for each image. Friction burns, man! The lag when you delete or move things around is insanely annoying too. I wish the UI had more optimistic updating so it wouldn’t sit around “deleting...” for ages while the user twiddles their thumbs. Stop making the user wait around. Do you even measure how often users wait?
The Updates Keep Stagnating the App
by Hasnofaith on 2020/11/17 06:34
Petty issue that they never work out and new ones as they keep updating the App. You can only use the scroll tab once in the first window after that the tab is paralyzed. Now swishing through the app is totally choppy, putting in the pin code now is delayed. All these things never happened with earlier version of the App. Pretty soon the App will be unusable.
Too Expensive and not worth it.
by pi.cr on 2020/11/16 22:22
I barely use Dropbox and I already have no more storage. I’ve deleted a lot of files to clear up space. However, it still states I have no more space. It’s not worth $10 a month for a service I use 2x a month if not less. Please fix the storage space.
Having all one’s files and photos available with just a few clicks is brillian.
by Sid Ficious on 2020/11/16 03:53
Can’t live without Dropbox.
Review
by Va30554 on 2020/11/16 02:53
Drop Box is a great way to keep up with your files. No matter where you are your files are just a click away.
Excellent!
by alexlane03 on 2020/11/13 13:36
Love Dropbox! Such a secure way for me to file and organize important files both personally and professionally.
I hate this app
by Crack216Baby on 2020/11/12 06:56
This app is not seem less at all. It won’t sync anything from my camera. I trued to uninstall it and it wouldn’t. I fina got it to uninstall and now the downloaded isn’t even available. Then this S version doesn’t even have a sync option. There’s way too much to look at on this app. It’s constantly offering features that I’m not interested in. I shouldn’t have to tell it that I’m not interested every time i log in. I’m just really tired of how difficult it is to utilize this. It’s like the app isn’t even in English. This app is not easy to use. Especially if your using it on your computer. Even the app just has too much in it. I hust want to store thing on there. That’s it!
Today’s update broke Dropbox
by Plano2001 on 2020/11/11 21:24
Up until today, Dropbox worked fine on iOS 14. However, with today’s update installed, three things have happened. 1. Dropbox no longer appears in Files app. 2. When a document is open in Safari and choosing the “Save to files” option, Dropbox is not selectable as a directory. 3. When a document is open in Safari and choose the “Save to Dropbox” option, Dropbox then displays a message that the server cannot be connected and to refresh the internet connection. However my internet is connected and I can save to iCloud. This update needs to be rolled back to the previous version immediately until this huge bug is resolved.
This is a horrible app
by bs app dont get it on 2020/11/11 13:56
You cannot cancel it they charge a ridiculous amount of money for the service they provide good luck
Dropbox
by Vicky882488 on 2020/11/10 22:40
This is really a brilliant idea. It is so easy to recall photos that you need. Bravo.
Only allowed on a limited number of devices
by 8&$795loki on 2020/11/10 18:37
Since the number of devices that this can be used on is so limited this app is no longer useful
Function no longer available
by KiMB0_08 on 2020/11/09 20:44
We use Dropbox for our everyday business storage and file sharing. Recently the “copy to Dropbox” function has disappeared. We need to import pdf files into Dropbox and we did this by hitting copy to Dropbox. The save to Dropbox function does not allow the creation of a new folder. Also, you cannot upload a pdf document on the mobile app.
The app lags and crashes all the time
by FML230 on 2020/11/08 23:01
The app lags and crashes all the time
Cancellation
by Kelszo_ on 2020/11/08 04:05
Won’t let me cancel my plan
terrible deleted all my files!!!
by collideascoop on 2020/11/07 18:52
I know of no service that simply deletes accounts. All of my files and photos I trusted to dropbox were deleted without my knowing. I am extremely upset. I had valuable photos of a loved one that recently passed away and those photos are irrecoverable. I will never use dropbox again. A waste of time and money.
No help link for subscribers
by Observer2016 on 2020/11/07 06:54
Seems like an excellent program but there are no instructions or details. Is Dropbox Plus storing my videos? No direct help link for paid subscribers.
Falling Apart
by Ixtaek on 2020/11/07 06:30
I’ve used Dropbox faithfully for over ten years now. I loved being able to access my documents on my phone, on my laptop, or on the run. But now? It only gives me a headache. Nothing syncs anymore. My Word Docs won’t upload because they conflict... with the last saved version of themselves. I thought it would be a short term thing but no, every update in the past year hasn’t done a thing to help. Maybe having things actually save is a paid feature—but now I have a hodgepodge of files with “_copy” at the end while trying to keep just one document up to date. I can’t believe it’s ending after so long, but unless this gets fixed, I will have to use another software.
Just got it
by murph on the go on 2020/11/05 22:42
And it works very nice
Thin man Jack
by Thin man Jack on 2020/11/05 22:13
Was sold plan for $199 which I did not want or need. Only wanted to store pix and video only from single family event. No other. Agent sold me on $199 plan Never offered trial or short term service Could not cancel and get prorated refund Told could only downgrade to free account after one year Do want to access pix and video which available with free service Feel I was ripped off
No way to search in the mobile app
by Drarmstr on 2020/11/05 03:28
No way to search a file’s contents in the mobile app
Dropbox a disaster
by Richieboarder on 2020/11/03 12:34
Syncing takes forever and it doesn’t always work
Slow startup
by travis b. springfield, jr. on 2020/11/02 18:41
Good product other than that upon booting up computer you may get a long delay with “Starting...” message before synching even begins. Can create a new user on your computer to resolve but later happens again. Don’t have 5-10 minutes to waste each day as it also slows or prevents other apps from loading in the meantime.
No te dicen el cobro mensual y la verdad es caro
by hierovaquero on 2020/11/02 12:03
No bueno
Hard to use
by Muzicfan711 on 2020/11/02 02:17
I can never find anything
Difficult to cancel
by Gangsta1943 on 2020/11/01 18:12
Horrible experience jumping through hoops trying to cancel a free trial. Why does Dropbox make this so difficult? You guys are the worst.
Absolutely ridiculous and inexcusable
by Jon505Lee on 2020/10/31 18:32
I have 2 TB of which I’ve used 0.2% and my collaborators are still getting error messages that I don’t have enough space for them to access the material (less than 500 MB files). Getting support for it is even harder and ambiguous at best. Total fail!
Drop Box App Review
by Doeknees on 2020/10/31 16:26
I tried Drop Box briefly but found it not useful for my needs. I deleted it, but have been charged monthly by Apple since my trial offer. When I attempted to use their system to get refunded fir the monthly fees, it indicated that was not an option and gave me no contact info to resolve the situation. I would highly recommend NOT getting this App.
Terrible. What am I paying for?
by Trey Sy on 2020/10/30 05:19
Seriously the whole service has gone to hell. The app never works. If you select more than five or six photos at a time to upload the files just sit there waiting to upload. Imagine trying to upload several hundred photos; it is impossible. You keep having to select and upload your files fifteen and twenty times before the app will upload. What a waste of time. The online one is just as bad as half the time it won’t show half my files even though I know they are uploaded to Dropbox. And somehow I pay for this service.
Excellent but...
by Triumph23 on 2020/10/29 11:34
Searches on mobile only seem to return the 100 most recent files. While I love Dropbox and use it for business and personal, that’s a very restrictive shortcoming. Even pagination of the results would be better.
I like Dropbox but is not the pricing
by bh108 on 2020/10/29 11:03
I like Dropbox and have used it for many years. I have switched to OneDrive because Dropbox is expensive if all you need is 20-30 gb of storage.
Terrible! I have been daily trying to cancel a subscription!
by NoIDion on 2020/10/29 09:31
Cancelling a subscription should not be this impossible as I have searched the app, App Store and online to learn ways to delete an app I never intended to keep!!! I have been charged and expect this theft to continue until this is removed- which again, is impossible. What’s worse: I can’t seem to contact anyone for assistance as cancellation instructions are inaccurate and ineffective. ZERO STARS for theft through confusion and inefficiency!😡😡😡😡😡😡😡
Unhappy
by sev0505 on 2020/10/29 05:50
Hardest app to use!! I tried to send a file, ( 2pages) and told me I used 5.1 gb of 2 gb. And wants me to upgrade. No instructions. I would give this app zero stars if I could.
full of bugs
by Five star mind tricks123 on 2020/10/28 17:46
when i click on the app on my computer, it opens spotify. just shows you how messed up this app is. I wouldn’t trust the “safety” of your files
Thank Goodness for Dropbox!
by Rebecculous on 2020/10/28 12:38
I’ve been using this app for...holy cow! Almost ten years! And over those years I’ve had 15 different devices: 1 laptop, plus numerous phones and tablets. I always install Dropbox as part of setting up any new device. About a year ago I met a young couple in crisis, suddenly homeless after his dad died suddenly and they lived with him. The landlord locked them out as the coroner departed...anyway; I naively let them stay with me and they robbed me. The worst thing they took was every dead iPad from the last ten years and all the photos therein. Years of photos, irreplaceable photos of children and grandchildren, even photos of older photos of my parents as newlyweds, etc...they are so precious. Fortunately, I have Dropbox and all my photos upload automatically.
Amazing long-term storage – no ads and doesn’t look over my shoulder
by Rj Texas on 2020/10/28 04:06
I’ve been using dropbox for years it has been done nothing but improve. I love it, I will share it it it is simple, it always syncs my files. And nothing has been ever lost. I can get my files anywhere, off my phone, my PC, Apple Mac, from any Internet connection. Sharing files, whole folders, anything is super easy. It automatically puts my pictures onto my computer. I never have to think about it.
Dropbox hep is terrible
by grammaclk11 on 2020/10/27 01:01
I’m paying and there is no help that is working to recover my email and password
I hate this
by NoName chosen on 2020/10/26 19:56
No real way to get support
Moon over me logo
by 54halo on 2020/10/25 17:30
They did great work. Patience and in a timely manner. Made many corrections until I found the finished product
Most annoying app
by RKWFL on 2020/10/25 12:47
If there were a rating less than 1 star, that’s what I’d give Dropbox. I recently worked on a project where teammates and I used Dropbox to share, edit and comment on documents and a PowerPoint presentation. I can’t remember a time when I’ve been more annoyed and frustrated by an unfriendly, unwieldy, inscrutable app. I hope I’m never in a position where I have to use it again.
Dropbox
by pieceofcrap666666666666666 on 2020/10/25 11:07
Was great until all my stuff disappeared . I would not recommend unless you want your files deleted
At my fingertips at anytime any place
by Hot for erotica on 2020/10/23 21:22
As a narrator and author, my files need to be accessible at any time. No matter where I’m at. Dropbox makes this possible.
Battery Drainage
by Bobbielynnf on 2020/10/23 18:04
I haven’t saved anything to my Dropbox and my battery is being drained. It’s running 11hrs a day in the background and killing my battery. Uninstalled for that reason alone
Beautiful with some quirks
by nannanattaa on 2020/10/23 17:54
When exporting a pdf to Notability the pdf is sent twice? I go in and deselect all pages from the second copy in order to not have the document duplicated.
A problem with regular subscription
by ioplanet on 2020/10/23 16:34
Upgrade is not available. Please cancel it.
Blue reader not supported anymore((((((
by vitms1976 on 2020/10/22 23:56
See
[SOLVED] Background usage drains the battery
by Oozeling on 2020/10/22 08:15
Seems like the way ios app Files works is, if you have enabled Dropbox in Files app, somehow Dropbox is doing something on a background. Idk if there will be a fix, but i disabled Dropbox in Files app and don't see any battery drain now. __________ old review: Even with disabled background updates, Discord app is running for 17 hours and eats ur battery. The only way to disable it is to uninstall the app.
The only one that works
by Yappin! on 2020/10/21 07:54
I work on a pc and own a Mac phone so this is the best tool for sharing files in a hurry.
Love DB, wish I could afford you
by Jeslive on 2020/10/20 19:14
I don’t remember when I signed up for DB, but over that time I’ve been able to save stuff that I couldn’t find a place to save on my iPad. Do I sound digitally challenged, I am. I realize DB must be an excellent tool for business, etc, but as an individual Im thankful to use it to keep my info safe and organized. I wish there was a low-mid level sub price, because it would be worth it to me to have a secure site I trust. I understand marketing to business and generating revenue, but I’ll bet there are lots of individuals, who don’t need 2 TB of storage, who would like a safe option with a reputable site...(and don’t want to seem like unappreciative mooches). In any case, thank you. FIVE STARS!🌟🌟🌟🌟🌟
Completely lost a sensitive file
by Mike_B_1977 on 2020/10/20 13:44
Because Dropbox needed to update before saving
How to unsubscribe. Don’t use and tired of paying
by XxdeerslayerxX. on 2020/10/20 04:35
Been paying monthly and I don’t use. Pointless and slow
Gone down hill
by gtw145 on 2020/10/19 15:08
This use to be great but now it is horrible When I am in need and there is a issue there is no support. The support is so bad it just as well be non existent They have a silly chat box that serves no reason other than to frustrating you more . Twitter support for a company is a sign someone is hiding for their responsibility. If need they don’t respond! Not here is the worst one A community based support meaning the owner of this community is so lazy it is passing its duty to the customers! When I made a post it took 5 days to get a response then the person could not help . The drop box feature and app doesn’t play well with others and is absolutely blocked by Chrome so sync a resume through Drop box is a fight every single time . If you have important stuff you need to save don’t do here because if no improvements are made you will lose access and with lame support options that means you are left out to dry! If your our paying for a premium services from here then you better make arrangements because any company than is unprofessional enough to charge people money without a customer support service is bad news and the reviews are starting to reflect this. There are other options that are free with 3 times the storage of DropBox and Drive that work beautifully with all browsers so google alternatives .
Currently not usable with iOS 14
by Notthebeez on 2020/10/19 12:05
I really love dropbox, but recently since ios13, the app is completely unresponsive while using dropbox connected to the “files” utility app on iPad or iPhone. When using dropbox through files- Dropbox will constantly crash/ desync folders. Also I try to batch import images into dropbox this way and it just constantly crashes or stops uploading images to the internet. In many cases if I have to try at least 5 times to get all my files moved into the right folder. It’s extremely time consuming and really makes me feel like using a more reliable cloud storage like google drive or iCloud Drive. Both iCloud Drive and google drive do NOT have these same issues. It’s only dropbox. Please fix your app and make sure it’s working properly with the new iOS! I’ll change my review!
Great product
by ShullyBoyd on 2020/10/19 11:53
Enjoy using this product.
It does not work
by mrrousseau on 2020/10/19 04:13
I record football games and the file are usually 1-4 gigs. The app will not allow me to upload anything that large. What’s the point of paying for 2 terabytes of space if I can’t even upload my videos. 🤦🏾‍♂️
a lot of bugs
by G3NSVRV on 2020/10/18 22:27
it consumes a lot of resources (see battery consumption), it has a lot of bugs with the file app integration, and a lot of weird network shenanigans (wireshark 4ref)
F*ck dropbox
by ZNx100 on 2020/10/18 15:31
Wiped files that I needed
Kit
by lt ips on 2020/10/18 14:48
Kit
Horrible app
by Maak212 on 2020/10/17 21:50
Nothing works, several files got corrupted and lost them permanently.
Not great
by shelibeli on 2020/10/17 17:16
I have been a long time paid dropbox user. More out of necessity than anything else. My daughter is a model and many of the photographers use Dropbox to deliver photographs. She is also a dancerSo large video files often need to be shared via dropbox because they’re too large to text directly.However I find this app and Dropbox itself very very confusing. Things are not organized well even if you put things in folders they’re not easy to find. Everything just seems a jumble all the time. When I go to share photos I’ll select all, click share it will say it created a link and when I send a link it’s blank and empty. I am also a teacher in my school gives us unlimited Google Drive storage… And while I occasionally use Google because it’s so much better organized I try to keep my personal things and I work things separate. So I try not to use it for personal things unless I have to. Please Dropbox fix the mess. Especially on mobile.
Fast Forward Files
by viccspenca on 2020/10/16 13:49
Once Dropbox figure out how to swipe left to fast forward files, the app will be unstoppable. When I play music, I shouldn’t have to press “back” to hear the next song.
Hello
by Bring<3toLight on 2020/10/16 13:00
My files!!
html rendering issue
by stonebeard on 2020/10/16 11:49
HTML files cannot be rendered correctly in Dropbox upon selection. It was good a year ago but went wrong in a later version. Not fixed yet. Hopefully this issue is addressed soon.
Audibles
by galeben on 2020/10/16 00:21
Very complicated..
Backyard usage
by mattnorton2u on 2020/10/15 22:17
There’s a ton of background usage going on. Over 14 hours just in one day.
Won’t sync my files.
by Mini-duke on 2020/10/15 12:48
I have been using Dropbox for years without any issues, I installed the latest version on my iPad and it will not grab the files that I need. I just started training away from home and all the material I had on my desktop isn’t available. It’s also frustrating that while I’m trying to figure out how to get the files I keep getting asked if I want to upload my photos, no means no!
Review
by Carola Akashica on 2020/10/15 12:39
Love it ! Friendly user experience.
Splendid!
by adabraka541 on 2020/10/15 08:25
Best storage device
Great! But...
by Sjshdudjnrj on 2020/01/22 20:42
Ok, so first off, I want to let the devs know that they did an amazing job making this app. It has a simple design, looks great, and is very user-friendly. One thing is that Google Drive offers 15GB for free, while I think Dropbox only offers 2GB. Maybe for the free version, upgrade that a little bit. Anyway, I mainly use Dropbox over any other service, because I believe it&#39;s better, but I might have to switch to Google Drive for more free storage. The one thing that I would add to it, is shortcuts. For example, if I could have all my files in one big folder, and them scatter them across different folders using shortcuts to the same file, in the big folder. I use Dropbox to keep my music MP3&#39;s, but I can&#39;t have them in different floders without copying and pasting, which would take up twice the storage. I would have multiple folders, and ,for example, have my song in one folder, and another, without doubling the storage. I would want them both to point to the MP3 in the big folder with all my files, that I mentioned before. I would love to have this tool, and I&#39;m sure a ton of others would. This would definitely bring you over the top better than the other cloud storage providers. Thank you for making an awesome program for us to use!
Great App but very unstable after update
by KJP2U on 2019/06/23 18:34
I’m having the same issue as Dudebraj9000. I have an iPhone 8 and have been using Dropbox for years. I agree that the updates have had no added value other than adding additional steps. When I’m uploading photos, I can no longer scroll down to see which photos are uploading. It jumps back to the top. Also, when I go to a photo album from Dropbox to upload photos, it will jump to photos from 2017 or 2018 unless I scroll real slow. Also, if I “move” photos from one folder to another, it now leaves me at the folder the photos got moved to instead of the folder I was working on... really annoying. I believe that if I “copy” photos from one folder to another, it will put me back to the folder I was working on, which is the way it has always been. Lastly, I had disconnected any auto uploads or syncing to Dropbox from the start, yet there is an album again called Dropbox with photos sitting in it... some very old photos. So I don’t know if those photos were uploaded or not. I have never auto synced my photos with Dropbox because I like having control of it. I gave you 5 stars because I use Dropbox every day and I trust that you will fix these issues. Overall, it has been fantastic, but more so in the older versions.
Useless/not needed
by dicky j 12 on 2020/06/04 17:28
My smart phone has my resume in pdf. Form and that should be it. But no, these stupid app companies are in bed together and so I have to keep downloading app after app after app just apply for jobs. Each app just another security risk, just another way for my info to end up in the wrong hands. Might as well be you know what in a box, Totally unacceptable. Zero stars is the real review. Stop making cloud based crap we already have through oh idk the 16 other apps that do a similar job. This is an edit...after reading some reviews I ask those people if they are using windows 98? Do you not remember that our smart phones and their services were already doing all of this? Did you not already have cloud based service through your smart phone brand or google? Why accept yet another app that is cloud based for yet another way to have your private photos and documents out in another cloud. “The devs are smart” yeah after building the same features into every other cloud based app they realized they needed another job so here is Dropbox, next year it will be “boxdrop” or “doccushare3000”! I’m sure there is some feature that is unique to Dropbox that has you all saying that it’s totally different. You mean something that could have just been added to any other cloud based service? I know it’s free but I didn’t want another app on my phone, another account, another, another, another, another......
Good features, horrible customer service
by MarlaE on 2020/05/30 14:09
I’ve used Dropbox for years with no issues, although it is overpriced and their peculiar insistence on landing you on “Recents” rather than “My Files” is annoying. However, if you must purchase Dropbox, do it on their site and not via the App Store. Here’s why: They sent me a note saying my payment method (Apple) was invalid and I had to “update” my payment method with Apple or lose my paid features on May 31st. Spoke with tech support via chat and confirmed that my payment info is up to date, and that it has successfully gone through for ApplePay, dozens of other apps, and a couple of streaming services. He escalated me to someone who days later sent me a boilerplate email that showed he hadn’t read anything from the previous conversation. I replied, explaining again. No answer. I wrote back asking for an ETA on a response, as May 31 was fast approaching. No answer. Then on May *29* — two days before the supposed deadline — I got an email saying “Your account has been downgraded.” Finally managed to resubscribe by severing my payment within Apple and purchasing on their site (although now I wish I hadn’t). And *still* no response from customer service.
One year no change
by TiredMomAndNurse on 2020/04/14 02:19
A year ago I reached out for help bc all of my photos I edited on my phone or the hundreds of “portrait mode” iPhone photos were uploaded in their original mode and their “edited” portrait mode. When you click “automatic upload” it uploads your photos in chronological order with dates they were created. Which is great. On the portrait mode or any edited photo, it uploads two versions. I was going through and looking at file size and deleting the one that wasn’t edited so that my terabyte of storage wouldn’t be full. The tip they gave me was to click “manual upload” and manually upload all of the portrait mode or edited photos that I wanted to not have doubled. I did this. The photos were not uploaded by date taken and the file names were changed. But they were not doubled. Then, I clicked “automatic upload” to upload all of the other unedited photos and it still uploaded the edited ones I had manually uploaded bc the file names were different. I have reached out a handful of times about having an option to click or fixing the manual upload bug that changes the file names and causes more duplicates. No changes have been made. Dropbox is the most expensive storage app but don’t expect the most expensive quality.
I really wanted to like Dropbox
by Artemis12234 on 2020/02/03 16:43
This is a review on Dropbox in general. I wanted to use Dropbox to back up files I accumulate on both my phone and my computer over time onto a cloud. This includes work files (minimal though) and (mostly) personal photos/videos. But I have so many issues syncing files whether it be from my phone or my computer, I just can’t do it anymore; it takes way too much time. And I’ve had the paid version for a couple months now! I thought maybe Dropbox just had a learning curve but the issues are perennial. I constantly have to troubleshoot the syncing and google solutions for things like clearing the cache on my Mac. It’s like I have to treat Dropbox like a baby, only back up 50 photos at a time or it glitches and never uploads at all. Even troubleshooting pages from the Dropbox website don’t solve my problems, even if it’s only 4 simple steps. I don’t understand—I thought DropBox was a large and reputable company used by professionals. I’m using Dropbox for mostly light, personal reasons and it doesn’t work properly. Looks like I’m going to have to back up the old fashioned way: external hard drives.
Great app except...
by aWiiPeanut on 2020/04/14 13:16
Overall this is a great app. It allows you to categorize your files just like on a computer with folders and sub-folders, etc. It is relatively easy to move files around from your ipad or phone, send them to another app to markup, and upload. The main problem I have with this app is the buttons at the bottom of the page when you are viewing a document. They have recently added a big blue button right in the middle at the bottom that says OPEN. The grid and magnifying glass buttons to the left of that were bad enough but now I have to try and read around the big OPEN button as well. I use Dropbox a lot for quizzing myself and I’ll save questions/answers and scroll through them, answering them in my head as I go. The buttons get in the way of reading my questions because scrolling too much will show me the answer. These buttons need to be added into the top banner or lower banner and not on their own. It would make this a 5 star app for me!
It deleted my entire Desktop
by KeoniKS on 2020/04/24 07:47
After a recent computer crash I had I was attempting to put things back to normal and reinstalled Dropbox. After it installed and logged in it was already full but attempted to copy and sync my entire desktop. This didn’t happen before when I first installed it and it began lagging my entire computer. So I tried deleting the folder but it took my entire desktop from my computer and multiple files ranging from personal and work. Trying to recover failed because there file box it was trying to sync was only a partial download and only had file folder names and none of the content. I’m not gonna pay for an app that will try to take on more than it can handle on the free plan. I’ve only used this app to make it easier to share files between computer to phone not entire programs from the desktop nor did I ask it to sync. I might have screwed by a simple update for the sync computer but I never had an option for how to sync it and I usually have to initiate it but this was unexpected and stacked up on current problems.
All files lost and not given a refund
by Tahisha on 2020/02/12 16:57
Edit: The company’s response is unacceptable to me, neither taking accountability for their lack of communication or defrauding me out of my money. I will never be using or recommending their services to anyone and with these business practices I am sure they will go out of business sooner rather than later! I found charges on a credit card statement that I thought had been cancelled going back two years with a monthly subscription to Dropbox. Because the account was linked to an old email address that I could not recover, I lost about a thousand photos of my family and travels. When I contacted Dropbox the agent I communicated with refused to speak with me on the phone, could not recover my photos, would not refund me the monthly subscription that I had been paying for this “service” unless I gave them my credit card number over email, AND would not let me speak to anyone else. If I could give zero stars I absolutely would, this is a horrible company. Google Drive is superior in every single way and I have never had a single issue with them!!
One last thing
by Nightmare13473 on 2020/02/09 23:48
I’m really happy u added a Dark version to it, now I’m not straining my eyes with all the white, I never liked bright things, but to get to the point, there’s one last thing I would love for u to add to the app. I download audio files on Dropbox and I use it to listen to it when ever my WiFi decided to cut out for a few hours (ya it does that I’ve been trying to get it fixed) now it plays the files just fine, but whenever the song ends, it doesn’t go to the next one, so I have to stop whatever I’m doing, go the the app, and either replay the same song or just find a new one to listen too. And I don’t like being stopped in the middle of drawing or doing work. Is there a way u could add a media player or something? Like when u play a music or video file it just goes or opens up the media player? Plz if u can do it I’ll be very great full, I&#39;d definitely have less distractions when I do my work.
Scary! Shared link - My recipient has access to my Dropbox account
by Travel brain on 2020/10/01 20:45
Hi. I have been using Dropbox for many years now. And it’s in my top three apps of about 200 apps in my iPhone. I will still “after this incident” give 5*. But something SCARY happened to me today. It goes like this..... Today I sent five links to one of my clients. I sent the links via outlook app on iphone 11 pro. After few hours my client called me back and said &#34;I can see ALL your folders in your DropBox Account&#34;. I went to my account shared tab, so I may delete those links. Suprisingly those links are not in the shared link list. Then I went to the security tab in settings and I changed my password. Then I logged out from dropbox in my phone, and sent an email with shared links to myself. When I click the links I received, they automatically open my dropbox, though I&#39;m signed out. To confirm that I launched my dropbox app but it asks me to login. Finally. I took down ALL my files and transferred them to my iCloudrive . My Dropbox account is empty now! Anyway. I think this is a big security issue. For now, can some one help me to expire the liniks which I sent to my client. Or is there a way to recall an email that I sent fifteen hours ago. outlook app for iphone. please help. thanks
Stop changing stuff!
by Dudebraj9000 on 2018/09/18 09:03
Why do you guys constantly insist on changing the whole interface of the app? Seriously. Every update things are different, and not in a good way. Also, I can’t scroll down on my synced folders anymore. It makes my files disappear when I try. This started after the recent update. I’m not one of those “let me speak to your manager” kind of people but I just had to let you know how bad my experience has been so far. Please fix it, and leave it that way unless there’s a really important bug to fix. Also gave you 5 stars because I know you’re hard working people over there and I pay for pro. Don’t hate the app, just hate the constant changes to the overall look of the app that honestly seem more like a step backward than forward.
Attach a Dropbox File to an Email from Within Gmail Not Supported on an iPad
by SoulForce1 on 2020/04/08 01:10
I am paperless and use DropBox for literally everything business and personal, therefore, I find it extremely annoying and cumbersome that when composing an email using Gmail on my iPad I cannot attach a file directly from Dropbox. When I select the attach function (paper clip), the only options for attachment sources that appear are Google Drive, camera roll, and recents. The online help forums state that I should approach the problem in reverse, namely, open my file in DropBox then select Open File in Gmail. While this does open a new Gmail message with the file as an attachment, this backward workaround is useless if I already have started composing an email within Gmail because the attachment cannot be assigned to another preexisting email within Gmail. Also, there seems to be no way to attach more than one file to the same email. Email attachments are a very basic function that every user needs so I would think DropBox would make fixing this issue a priority.
Too much money for notta lotta “service”
by The Notorious t.i.g on 2018/07/12 00:39
After the recent update, DropBox stopped working properly for camera-roll upload on my iPad. Their solution? Remove the app, forget the network, fully restart the iPad, re-connect to the network, and re-install the app. Seriously? Good thing I have nothing else to do ... oh, wait. Basement flooded. So yeah, I have something else to do that&#39;s rather urgent. Good news is that yes, this did in fact resolve the issue, but really, I have other things to do in my life than reset apps with updates that fail. Especially when paying $75/month for the business version. For $75 a month I expect a MUCH better UI, amazing support, in-file search (not just the file titles), and so much more. Instead, we get the un/re-install merry-go-round, an ok UI, low-availability support (US normal business hours only), and an amazingly klugey sync setup. Heaven help you if your Mac has an external drive. What happens when you get a new Mac? It downloads everything from Dropbox again, even though all I did was remove the USB plug from the old machine to the new. Good job, Dropbox. Well done. Now I gotta wait for 4T of data to re-synch. Their super awesome support response? Well, we told you external drives might not work as expected. I’m totally looking for another service. Seriously, $900 a year for this? I feel like an idiot for locking myself into this “service”.
The love is gone...
by Kht2015 on 2019/10/09 13:21
I used to love Dropbox. Started using it when I was a student when it first came out. Now I used it mostly for ebooks in the .prc files and export directly to Kindle. Have it on both my Iphone and Ipad. But for some reason after the last update I cannot directly export those books to Kindle anymore. When I click on the file Dropbox doesn&#39;t recognize it as a Kindle document anymore and came across as data and said it is incompatible with Kindle when exporting. I have been doing it for years. It still works on my Iphone because I have not updated. I was planning to upgrade to a better account but with this issue I am about to jump ship and forget Dropbox altogether. Every major update brings more headache. I am considered tech savvy and can navigate thru pretty much major upgrade/updates on most apps. But this is just too much. I have many files in .prc and now cannot export.
Never liked Dropbox and still don’t
by Conan the Reviewer on 2019/03/14 04:17
This app is confusing and hard to use. A friend sent me a Dropbox link of a song file, and when I clicked on it I got the option to either get the song in the browser or “download the app,” which I had already done. I clocked the latter option, and it just brought me to the App Store. When I clicked open no notice appeared about the download; it just took me to the app. As far as I can tell there’s no way to search through emails or Facebook messenger from the Dropbox app to download the link. I then went back to the link and clicked the other option, “open in browser,” which took me to a playable file but again gave me no options to download the file. I’ve always had problems with Dropbox, and the only time I use it is when someone shares something with me on it. This was one of those times, and though this was my first time using the iPhone app, I came away from it disappointed as usual.
Great except keeps losing recent files
by Paul, just Paul ... on 2018/10/26 00:27
99% of the time when I used this app, it is to do something with one of the three or four files I have most recently edited. For some reason this app keeps losing track of those, which makes it take much longer to use. Last time it was because they forced dropbox paper towns artificially find a recent list, this time the paper staff is back again and all my recent files have disappeared. There is no option to remove the paper spam from the recent list. For bonus points they say it’s easy to contact them if you have problems about the app. It isn’t. When I finally found a way, their support page doesn’t work; it won’t let me choose a device and therefore won’t let submit a ticket. This is of course on my iPhone, the same device the app is running on, using safari, the default and dominant browser. Ridiculous.
Thank Goodness for Dropbox!
by Rebecculous on 2020/10/28 12:38
I’ve been using this app for...holy cow! Almost ten years! And over those years I’ve had 15 different devices: 1 laptop, plus numerous phones and tablets. I always install Dropbox as part of setting up any new device. About a year ago I met a young couple in crisis, suddenly homeless after his dad died suddenly and they lived with him. The landlord locked them out as the coroner departed...anyway; I naively let them stay with me and they robbed me. The worst thing they took was every dead iPad from the last ten years and all the photos therein. Years of photos, irreplaceable photos of children and grandchildren, even photos of older photos of my parents as newlyweds, etc...they are so precious. Fortunately, I have Dropbox and all my photos upload automatically.
Now that it’s fixed, it works well.
by Thistlelip on 2019/11/18 22:50
A few days after leaving this review with a one star rating the issue was fixed. When this app is working it’s quite good. This app was great until a few weeks ago when an update removed the ability to close a file and have the entire screen be for the titles of files. As it is now, the only way one can view titles of files that are more than seven characters or so is to start the process of moving a file which then gives a screen that shows the titles. I pay annually for Dropbox and thus have another 9 months before it will be financially feasible to switch services, but if you have not already paid for Dropbox, I cannot stress this enough, DO NOT PAY FOR THIS app. At least until such time as they correct this issue. It is practically unusable as is.
Dropbox doing everything they can to devalue the free account
by rktca on 2020/07/31 17:56
I know that Dropbox needs to make money to survive but going from $0 to $120/yr is a huge leap for what is now a commodity service. I don’t need 2TB of storage and there’s nothing in between. For cloud storage all I need is like 20GB (which Dropbox doesn’t even offer). For secure cloud backup use something like Backblaze. The new-ish three device limit is so annoying I am likely to just swap over to Box and be done with Dropbox. I have like 6 devices that I used to sync up. Removing free features certainly won’t “convince” me of the value of Dropbox paid plans and is more an indicator of how little I can trust Dropbox. Perhaps it’s intended to get rid of customers who won’t pay $120/yr. At least they haven’t had a security breach (that I’m aware of) for a few years. Please remember to encrypt any files on Dropbox that you don’t want someone else to read.
Now Requires App Subscriptions
by justmyopiniontoo on 2020/02/27 16:44
After years of being able to view PDFs, Spreadsheets and Documents, the app now forces one to subscribe to Adobe, Excel, etc. To what purpose? Those of us not using it for business are not trying to update anything: we’re only wanting to view documents that we generate elsewhere. Without the option of “view only,” this app has become useless and only gets one star as Apple won’t allow zero. Edit to Response to Developer’s Reply: I am able now to either open a password protected file for view-only by selecting the “go” key on the keyboard, bypassing the “open” icon for Excel, or ignoring the “go” key and selecting the “open” icon to follow the Excel pathway to edit the file. Thanks! Response to Developer’s Reply: Your reply is demonstrably false. Despite the indications in your help link, the App stopped opening Excel and PDF files that are password protected without using Excel and Adobe. There’s nothing like entering a password in response to Dropbox and then dealing with the prompt maze of those applications to finally get another password screen from them. After years of successfully entering file passwords at your prompt, this happened after *your* upgrades and before I chose to update to iOS 13.3 from 12.x. This is all on you.
Five stars for completely disappointing me!!
by keilaa.17 on 2018/07/24 10:01
I’ve had this app for a while now. They promise to keep all your pictures safe “NO MATTER WHAT” which is all a lie! Let’s say u lose access to the account for a bit so you are inactive with it. Well without them even asking for your permission, they decide to erase your account and all the pictures you saved with it!! I completely believed them like an idiot and deleted my pictures and gave it to them so they can “KEEP IT SAFE” and without even consulting me or thinking about the fact that I have important pictures and things I actually wanted them to keep safe, they just erase and pretend like nothing ever happened. I completely do not recommend this app!! PLEASE DO NOT DOWNLOAD IT!!! GET EVERALBUM OR EVEN GOOGLE PICTURES BUT DO NOT USE THIS!!!
Love DB, wish I could afford you
by Jeslive on 2020/10/20 19:14
I don’t remember when I signed up for DB, but over that time I’ve been able to save stuff that I couldn’t find a place to save on my iPad. Do I sound digitally challenged, I am. I realize DB must be an excellent tool for business, etc, but as an individual Im thankful to use it to keep my info safe and organized. I wish there was a low-mid level sub price, because it would be worth it to me to have a secure site I trust. I understand marketing to business and generating revenue, but I’ll bet there are lots of individuals, who don’t need 2 TB of storage, who would like a safe option with a reputable site...(and don’t want to seem like unappreciative mooches). In any case, thank you. FIVE STARS!🌟🌟🌟🌟🌟
Deleted all my photos
by Piano Mom 0102 on 2019/10/05 23:59
I received emails from Dropbox saying my account was being deleted due to inactivity. (This is a data STORAGE service. How active is one supposed to be?). Their website said data would not be deleted for 2 weeks after the user’s account was closed. I contacted customer support the day I received the email that my account had been closed. I followed the online instructions to reactivates account. However, my photos were gone!! Customer service was not able to help retrieve the photos, nor provide an explanation as to why they were deleted within hours after the account was closed. Your data is not safe on this site, especially with the free version. Dropbox, don’t offer a free version if you are not going to protect the user’s data. I am not referring to the security of the site, but rather the lack of regard they have for the data of people using their site. Two words: Google Drive Bye Dropbox.
🚫 Not upgrading
by The Blonde Cookie on 2018/10/30 02:50
After looking down the long list of seriously bad recent reviews, I’m NOT doing the latest upgrade (operating under the theory “if it ain’t broke, don’t fix it”). What I’m using now, while far from perfect, is adequate; I don’t have to wrestle constantly with the software, and I know what workarounds I need to employ to get ‘er done, so…its not a perfect world, but no new surprises. I already knew their customer support was nonexistent; I have a “story” of my own. I hope someone sues them for false advertising (for claiming they have customer support). I’d say it’s possible to win that in a court of law: if someone pays for a product and substantially relies on the written description of something (“we have customer service available to serve you,” or whatever is written), there’s a case to be made if the person or business incurred a provable loss due to that reliance. Hmmm… 🤔 Dropbox appears to have gone the way of so many apps - it’s all about the Benjamin’s (as opposed to quality, reliable customer support). But, of course, the less peeps employed, the better the bottom line looks. I noticed, however, that their marketing department must be working overtime. How a 4.7 star rating is possible with as many really bad (recent) reviews is absolutely beyond me. Of course, no one would ever skew the review numbers to make an app look more attractive, would they? 🙄
Garbage for how much everyone is using this service
by Zazzers on 2019/04/12 03:16
My buddy has been trying to send me links on Dropbox for years and i used to always have problems with them yet I’m very computer savvy. I finally just signed up for an account because I was forced to transfer some legal documents. As far as I’m concerned dropbox is poorly designed. It should be so extremely simple yet it it is so extremely frustrating. On the desktop I have to login only to get to another page where I have to login again I go back to the first page it seems to be a verifiable page on by dropbox yet it just takes me to another login page very frustrating. Yesterday I’m trying to send the second MP4 file to my lawyer and it just won’t share it this year option is not even there. I could go on but I don’t care. I will pretty much avoid dropbox as much as possible and look for another file sharing service like you should too !!!!
Gone down hill
by gtw145 on 2020/10/19 15:08
This use to be great but now it is horrible When I am in need and there is a issue there is no support. The support is so bad it just as well be non existent They have a silly chat box that serves no reason other than to frustrating you more . Twitter support for a company is a sign someone is hiding for their responsibility. If need they don’t respond! Not here is the worst one A community based support meaning the owner of this community is so lazy it is passing its duty to the customers! When I made a post it took 5 days to get a response then the person could not help . The drop box feature and app doesn’t play well with others and is absolutely blocked by Chrome so sync a resume through Drop box is a fight every single time . If you have important stuff you need to save don’t do here because if no improvements are made you will lose access and with lame support options that means you are left out to dry! If your our paying for a premium services from here then you better make arrangements because any company than is unprofessional enough to charge people money without a customer support service is bad news and the reviews are starting to reflect this. There are other options that are free with 3 times the storage of DropBox and Drive that work beautifully with all browsers so google alternatives .
Music Player?
by moukeefe on 2019/09/29 20:55
I’ve been using Dropbox for years. It’s great. One thing I’ve always wanted to have though was a music player that would play consecutive songs or playlists/folders. I have many original music projects going on at any given time and I like to be able to listen to them for further writing inspirations whenever I have a free minute, which is usually when I’m riding my bike from one place to another. I end up having to look down at my phone while I’m riding in order to start the next song and it can get kinda dicey while riding a bike. I have no other issues with the app besides not being able to listen to my music files consecutively. That would make it perfect, for me anyway. Thanks, keep up the good work!
Connect A computer
by Hotshtuf on 2018/08/06 20:35
Oh my gosh! I was having a difficult time logging in on my desktop - trying to remember my password and it wouldn’t let me in. I figured I’ll just continue to use the app on my phone, until I saw the “Connect A Computer” button. I pressed it and in a matter of seconds (I’d say less than 45secs) I was able to get into my account on my desktop computer. It was just three easy steps! I’ve been using Dropbox for almost 8 years and thought it was good but nothing outstanding enough to write a review until now. I just hate the little badge icon that appears on a document when saved in Dropbox. I hide it but it comes back... All good tho!
DON’T DELETE THINGS OFF OF IT!
by Splazzatch56 on 2020/09/24 19:14
So this is perfect. I can get things from my ox to my phone. Everything about this is useful. Except for the fact that downloading the application on your laptop never works. Nothing I ever upload on it shows up on my phones app. It’s horrible. It takes 10 times longer on the website and half the time it cancels. The website works, but the app on pc doesn’t. The big issue I have is that I uploaded it to the app on my pc. But I realized it didn’t work so I deleted off of that and went to the website. Big mistake. It deleted that ENTIRE FILE! I am not happy with that. And the thing is it didn’t even tell me it would! It didn’t even ask for confirmation! It’s a terrible thing. Please fix this and this will be perfect. Oh and one other thing. WHY DO YIU ONLY GET 5 GIGABYTES WHEN YOU DON’T PAY FOR IT. It also doesn’t help that they really overprice it.
Not worth the hassle if your expecting to store things long term
by laurenie338 on 2019/12/13 17:46
This was one of the first file sharing cloud apps. However, there are much better more efficient apps out there now as the way they promote cloud is old news. Now with cloud you can usually use the storage with or without being active for x amount of months etc. it will always be there so long as you don’t delete from it . That is not the case with this app and seems to be a common complaint . Many have lost important files including myself on account of not seeing a deactivation email. Moral of the story is drop box is out google cloud and icloud are in . Drop-box May as well be obsolete when compared to the other Choices now , that don’t delete your files just after 12 months of inactivity.. 🤷🏽‍♀️
Picture & Video upload is broken
by Ktobs on 2018/10/27 16:12
Picture &amp; video upload now constantly crashes. Very slow upload when it does work. Refuses to upload when the battery is low (even if its plugged in and currently charging!) If I have low battery don&#39;t you think it would be IMPORTANT to be able to upload/backup what I can before it dies?!? At the very least they should be an option that says &#39;continue anyway&#39;. And if the phone is already charging I don&#39;t see why that matters? I can&#39;t upload a SINGLE picture? Really? Why does dropbox decide when I can or can&#39;t upload pics? This used to be a great app but recently it&#39;s falling apart. The media player is missing many desired features like fast forward/rewind 15 seconds, etc. Please fix the app! I&#39;ve been a long time customer but I&#39;m finding more frustrations than conveniences. Please fix the pic and video upload! App constantly locks up and crashes.
A love affair gone sour. Where’s the Integrity?
by Ti leaf on 2019/07/03 03:39
I LOVED the old Dropbox. The more bells and whistles you added the worse mess my Dropbox life became. I relied on you for when I traveled and I am a writer, and am heavily research and archive needy. It used to work for me. Now I am somehow getting crossfeed from Microsoft Word, and the files that get into Drop Box, just show me weird icons with “data”. But no data or files. This is beyond maddening. I upgraded to add more storage for the creative arts work my husband and I do, and now my photos are stored in some bizarre, indecipherable logic, and with over 12,000 of them...that is a drag. I agree with every single person who said, it used to work great and the. Upgrades shoot me in the foot for several weeks of forensic admin to get it sorted. I have work to do besides the fact that customers are not paid to work for Dropbox. Please become more user friendly else I abandon Dropbox, and move my data world to my own online island! Thanks for taking this as not a complaint, but a call for the Integrity of the initial DropBox Platform.
Dropbox has been hard, but paintings look amazing
by Max sword on 2020/08/26 03:53
Ok so really Dropbox is good at some things and amazingly competent at other things. They will not support the Dropbox app ( I didn’t know) the instructions are finally being edited for clarity and ease of understanding. Answers can be hard to get, although they reply fairly quickly, simple answers can take multiple emails. Now the amazing way they make my digital scans of paintings is off the charts!! Stratosphere type work. The files fit the whole frame for mobile responsive design. The file handling can be screwed up to easy( layers and nested files and folders) as you learn. I had a hard time learning Dropbox, but it was mostly my fault and now I’m really enjoying Dropbox and trying to explore all the options available.
Long time user - one ask!
by naliye on 2020/05/22 16:25
Hi there! I’ve been with Dropbox for what feels like a common law marriage length of time. I’ve been backing up all of my photos for years to Dropbox rather than keeping them in my iCloud. There is one feature however that I’m DYING for you to implement. In the Apple photos app you have this open search technology where you can search “apples” or “beach” or “Mom” and the photos get easily pulled up for you. I would be over the moon thrilled if you could build a search functionality like this to the Dropbox app. I spend so much time digging through years of images. It would take forever to move them back to iCloud just to make it easier to index but I am tempted! Thanks so much for hearing me out. Appreciate it!
Horrible
by donna381 on 2019/01/06 18:09
Useless app. Not user friendly. I spent an hour just trying to figure out how to open a file, seriously an hour, and could not get past “download Dropbox paper”. Never succeeded in opening one file, much less sharing files between devices. Googled help for this app and was told to click buttons that did not exist (but clearly should exist!). You would think an app that is supposed to help you manage documents would at least have a straightforward way to open a file. That’s the most basic thing most users would want to do and after one hour a person of at least average intelligence can’t do it. I typed the name of my document in the search bar and it told me it wasn’t found. Double checked for typos, again it wasn’t found. Tried with just one word which I knew to be contained in many of my document files... still “not found”. Ridiculous and frustrating.
Worst service ever!!!!!
by vedeta h on 2019/01/05 14:43
I have been a Custumer for over 10 years no problem. I have a yearly contract with them. This year they took the money out of my account. In June 2018 and turned off my service in July 2019. I have been fighting with them for months I gave them the receipt from my account and the Apple store. The app say active until June 2019 but when I go the the app it say full must pay money. They said they didn’t get a payment so I need to pay again. I have tried to contact them. You can only talk to them though email or twitter they will not call you. They don’t respond or slow to respond. After months of trying to get in touch with them and proving I paid. They still did not turn on my service. I called the BBB on them and they never responded. Something so simple to solve has turn me off from this product and has made me find other services better than this.
Unnecessary changes
by Geza X on 2019/07/31 18:49
Sometimes simpler is better. WHYWHYWHY does everyone try to turn their apps into a social media platform? Why. I’ve tolerated the various updates and additions because Dropbox has done one thing extremely well: transfer files and sync them to my Mac desktop. In that one function Dropbox has an unparalleled lead. But Dropbox PAPER? No, we use google docs for that and always will. Sorry. Comments? Not needed, rarely used. Sharing? YESYESYES that’s what it’s for. Sharing files. Photo sync, sure why not? I don’t use it but good to have. I’ve watched many developers “upgrade” their apps right out of business, making them cumbersome and glitchy in the process. PLEASE STOP you have such a robust platform already! We don’t need the toys, it just makes the app messy and childish. It’s hard enough to keep things synced and shared over a variety of different uses. I’ve been using Dropbox for maybe 10 years and run a whole business with it. Has always worked properly and stood the test of time. Your desire to compete in areas where you aren’t needed is going to downgrade what you are #1 in—transferring and sharing files easily and without confusion.
The one app I can’t live without
by Kaiaim on 2018/07/14 20:29
What can I say about an app that gives me access to everything I have from my cell phone- simple intuitive fail-free. The biggest tech mistake of my life was switching briefly to another service which lost my data and treated my like dirt when I asked for help. There are few things I’d like Dropbox to change but they aren’t specific to the app. The only app bug I’d like to see changed is the folder size limit which does not apply to desktop versions. it has been an inconvenience to break up one of my large folders, but still worth it to have my whole life with me anytime anywhere.
Great, but lacking
by The Terroriser on 2019/05/15 03:59
Dropbox was good, good for storing all my files, but it had too little space. 2 GB. For all the files I need stored, I had to make 4 TOTAL Dropbox accounts. At a certain point I realized I can’t deal with this anymore. And I look into transferring my files to Google Drive. Giving me 15 GB of storage FOR FREE! I try to export my files to drive, only exports one file. I search all around! Nowhere does it say “export to drive”. I get I could have done it manually, but we’re talking folders and 6-8GB’s worth of documents, data, pictures, and whatever else. No way. I find a chrome extension, connect the account, let it sync my Dropbox to my drive! All of my dropboxes are COMPLETELY useless now! Don’t get me wrong, Dropbox is great. But hey lack in storage and refuse to give you options to transfer elsewhere. They don’t want to let you go.
“Camera Roll” is not the same as iOS’s Camera Roll
by SeriouslyDave on 2019/04/13 15:34
Reply to the Developer Response: The Developer’s reply discussed automatic photo upload. However, I was not talking about automatic upload and did not use the term. Therefore, I have modified my review to clarify. —- Review —- When manually selecting photos for upload from an iOS device, Dropbox is shows an iOS Moments view of iOS photos. Dropbox calls this “Camera Roll” even though it does not match the iOS Camera Roll. Worse, Dropbox does not offer a way to select photos for upload using a view that’s in iOS Camera Roll order. You have to remember the date you took a photo or do a whole lot of scrolling if you have more than just a handful of photos (scrolling is required because of the screen space wasted by an iOS Moments view). This is a not user-friendly approach. Another issue is that you must tap each photo instead of being able to slide your finger across the screen to select multiple. These are not the only usability issue I have with Dropbox and I use Dropbox less than I would like because of them. However, it still remains somewhat useful to me so I gave it three stars.
Camera Roll Does Not Auto Upload To Customized Folders
by Infamous334 on 2019/05/05 17:43
My biggest issue for a few years now is that when taking photos I could have those photos uploaded to specific customized photos. This was an option via settings 2 years ago but for 2 years now it defaults to a folder “Photo” with no chance of selecting which folder. My business has 7 field agents taking about 30 photos each day of real estate properties. I use to be able to create folders for each user and have their photos upload to their specific folder per device. In the office it was very easy to sort out which photos were taken by each agent. Now they dump all into one single folder “PHOTOS”. I have talked to development about this but they tell me it was a 3rd party license called Carousel that allowed them to upload to customized folders but they failed to renew the 3rd party license. Now I get emails stating as of May 7, 2019 my version of the product will fail to operate unless I update but when I go to App Store it tells me I have the latest version. Should the product fail to operate as of May 7, 2019 we will move everything to ICLOUD because the support and tools we need simply don’t exist anymore. This product that once was very good simply does not support my business workflow anymore.
Need Office 365 subscription?
by Conan444 on 2020/02/09 17:46
I have been using free office apps on mobile devices and a 2011 personal/home license on an iMac. Now a message pops up saying I need an Office 365 subscription to edit Excel spreadsheets and Word docs on my iPhone. Is this an error? Or have Microsoft’s or your policies changed? ————————— Thank you 🙏 for your response. I do not have a device with a screen 📺 over 10 in. Just an IPhone and iPad mini. The prompt says sign in with an office 365 account in order to be able to edit, but it turns out you can just sign in w/your regular old Microsoft/Outlook account. This is very sneaky of Microsoft. I was almost about to purchase a subscription!
My ‘go to’ app
by MacNito on 2019/10/09 01:25
Used Dropbox daily for many years now, for saving and uploading attachments on my mobile emails and saving and uploading pictures receipts etc. In some cases I even use it to sign legal forms. My only issue is that lately Say last 3,4 months uploads have been slow and ‘hesitant’ to upload in emails and while in some cases it helps if I open the app itself it isn’t consistent and sometimes I have to give up and wait to access files on my laptop. Would be really fantastic if that functionality can be restored to its original speed and reliability!! Else. Thanks and keep up the good app! Cheers
Bait and switch paywall tactic
by El Grayso on 2019/10/24 01:33
I use a lot of devices. Dropbox was the universally accepted free cloud service and a ton of apps spent a lot of effort making them work with Dropbox because of this. Now Dropbox is behind a paywall if you want to use more than 3 devices. That’s fine and I’ve ditched it for Google and Apple which I pay for and are affordable. The problem is that a ton of apps still only link to Dropbox, something they decided to put weight behind due to Dropbox being accessible by all. Most cloud storage apps allow upgrades for more space if you like their service. A reasonable competitive tactic. Dropbox’s tactic feels manipulative, and more like a random to keep the systems users have already set up between their devices. Dropbox is free to do this. It’s a free market. But users are also free to give them 1 star and ditch their company in response.
It’s improving but needs basic improvements first
by Mrose34 on 2019/10/21 12:23
They’ve been improving the app for months now, and while I appreciate the improvements they still have some basics they need to work on. For instance, sending a larger file - like an iPhone video - directly to Dropbox almost always fails or takes way too long. Also, Dropbox will not upload my camera roll unless I have the app open and not just on the background (like the settings claim) I have to literally have the app open for it to upload my camera roll. That’s annoying. If your phone locks while it’s uploading, it stops uploading. These are basic issues that should be fixed before working on opening word docs within the app.
Dropbox Business - Zero technical support :(
by HamishGinge on 2019/10/12 12:43
I have used Dropbox for many years and it’s essential to my workflow I recently encountered a synching problem which prevented me synching my files. This is a huge deal for me. On the advice of the Dropbox team I upgraded to the Business Option. I was promised advanced tech support. I will spare you the long details but simply put I have been totally abandoned, phone support simply get you off the phone as fast as possible, chat app is either not operational or refers you to email... Emailing the support team as I have done thirty or so times simply generates yet another ticket number. I have waited 6 days for the advanced technical team to get back to me... Nothing ;( When the Business team were selling me the upgrade I had staff members all over me ... when I needed Dropbox Support... .. I just very polite empty standard promise email and now not even a reply to any of my polite emails Dropbox is great til it goes wrong ... then it’s a disaster and you are stuck
Good For The Most Part
by Oof Beans on 2019/03/27 15:16
It’s a pretty good app, I prefer it over google photos. The only thing is that when I upload more than 10 photos at a time, they just won’t download. This is a major problem because I’m switching devices and want to save all of my photos, I want to upload all the photos I want to keep at the same time and have them down load instead of just sitting there with a gray bar under them or saying “waiting to download.” Its fine when it’s only downloading one picture at a time, (since that happened before) but I don’t have control over how many pictures download at a time (and it’s usually four) please fix this!
Currently not usable with iOS 14
by Notthebeez on 2020/10/19 12:05
I really love dropbox, but recently since ios13, the app is completely unresponsive while using dropbox connected to the “files” utility app on iPad or iPhone. When using dropbox through files- Dropbox will constantly crash/ desync folders. Also I try to batch import images into dropbox this way and it just constantly crashes or stops uploading images to the internet. In many cases if I have to try at least 5 times to get all my files moved into the right folder. It’s extremely time consuming and really makes me feel like using a more reliable cloud storage like google drive or iCloud Drive. Both iCloud Drive and google drive do NOT have these same issues. It’s only dropbox. Please fix your app and make sure it’s working properly with the new iOS! I’ll change my review!
レビュートレンド
341,358,383,354,368,322,330,314,361,416,375,348,324,324,350,382,361,407,374,351,321,385,423,395,365,373,347,325,387,402,331,392,373,328,230,424,359,337,382,376,303,297,366,397,351,397,308,289,185,424,438,296,424,350,314,325,347,369,351,330,319,310,280,360,366,291,301,345,294,289,335,327,333,344,328,316,355,351,360,345,326,327,238,428,364,344,345,275,280,318
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4.0
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4.0
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Dropbox - Backup, Sync, Share
説明文
Dropbox lets anyone upload and transfer files to the cloud, and share them with anyone. Back up and sync docs, photos, videos, and other files to cloud storage and access them from any device, no matter where you are. And with advanced sharing features, it’s easy to share docs and send files—large or small—to family, friends, and co-workers. Features: • Automatically upload videos and photos from your camera roll to cloud photo storage—all in the background—for easy video sharing and photo sharing. • Access any file in your account—even offline—and preview over 175 different file types with no special software required. • Easily send large files by copying and pasting a link you can give to anyone, even if they don’t have a Dropbox account. • Scan documents, receipts, IDs, photos, and more using your mobile device and transform them into high-quality PDFs, so you can view and send anywhere. • Sync folders on your PC or Mac to Dropbox with computer backup, and recover older versions or restore deleted files with version history and file recovery. Sign up now for your free Dropbox Plus trial. You’ll get 2 TB (2,000 GB) of storage space—that’s enough room to save files from all your linked devices. We’ve also introduced some new features as part of your Plus plan: Dropbox Passwords to store and sync passwords across all your devices and Dropbox Vault to secure and organize your most sensitive documents. And with Dropbox Rewind, you can roll back any file, folder, or your entire account, up to 30 days. Existing Plus customers can upgrade to Dropbox Professional. With 3 TB (3,000GB), you can store all your stuff—from work projects to personal photos—and have space to spare. You and your clients can comment on most file types without leaving Dropbox. And you can protect your work with a watermark, add shared link controls, or rewind your account up to 180 days. Before starting a trial or completing payment, you’ll see the plan price. This amount will be charged to your iTunes account at confirmation of purchase and on renewal and will vary by plan and country. Dropbox subscriptions renew monthly or yearly, depending on your plan. Your account will charged for renewal 24 hours before the end of your current billing period. To avoid auto-renewal, turn it off in at least 24 hours before your subscription renews. You can turn off auto-renewal anytime time from your iTunes account settings. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. Dropbox is a secure cloud solutions leader trusted by Fortune 500 companies for their most sensitive data. Over 14 million paid users choose Dropbox because they know they can count on a company that’s also dedicated to their security and privacy—no matter what they do or where they are. Let Dropbox be your all-in-one file storage, file organizer, file transfer, and file sharing solution for all your devices. We’d love to hear from you! Join the Dropbox community: https://www.dropboxforum.com Terms of Service: https://www.dropbox.com/terms Privacy Policy: https://www.dropbox.com/privacy
ABSOLUTELY THE WORST APP
by dnbreachie on 2020/11/29 12:14
-5 stars if it allowed!!!!! I’ve tried contacting there customer service multiple times &amp; canceled my subscription... well tried to &amp; for some odd reason it refuses to allow me to do so &amp; continues to try &amp; charge me...
Dropbox great service
by Alejhandy24 on 2020/11/29 09:04
Dropbox is easy to use but please add controls to skip 15 sec forward and backwards. That feature will make it even better.
Horrid experience
by why i use a pharmacy on 2020/11/29 04:49
There is no way to reach a real person in customer service. All automated emails go to the FAQ. Most frustrating experience ever. I never want a subscription to your service.
UPDATE
by Steve Kraska on 2020/11/29 04:41
I have used Dropbox with 0 issues since 2011ish. As a mile tail I have had no problems. But with the recent changes to Dropbox I cannot figure out how to upload a picture to Dropbox. Avoid like the plague find a new platform.
Give us a music player
by Farfar2013 on 2020/11/28 06:30
For the love of god Let us listen to our music in one go instead of having to go back an individually play each music.
Error Decryption Failed
by Deacon AJK on 2020/11/28 02:36
Unable to open Word Document which is password word protected. This error occurred after updating to IOS 14.2. This needs to be fixed. Complaints to Dropbox have gone unheard.
HOW DARE
by haihai03 on 2020/11/28 02:27
HOW DARE YOU TRY AND TAKE MY INFO AND THINK YOU CAN GET AWAY WITH IT I EMREAD THE POLICY TERMS EVERYTHING YOU ARE TRYING TO TAKE PEOPLES INFO
The mystery side of Dropbox
by HMPhoto69 on 2020/11/28 01:59
What they won’t tell you is that there is some mysterious limit to the amount of traffic your account can have on a daily basis. Presumably this would not only include your activity but also those whom you’ve shared files with as well. They won’t tell you what that limit is, or what folders etc were to blame for exceeding the limit. They also won’t tell you how long your account will be “temporarily” suspended with no ability to use the account at all. Not sure why any of these things is so off limits to disclose to the owner of the account, but that’s what they tell you when you inquire. So why would I pay for a service that I can’t use? Mind you, I do the same as most people... sharing large files between multiple people involved in the project. Moving everything to Sync.
Clk77786533
by clk876545688 on 2020/11/27 22:14
You stink, you’ve got my files. And, I have to upgrade to get them back, ridiculous
I like it
by rnacq on 2020/11/27 02:31
I am not a computer nnerd, but being able to share dicuments is wonderful
Dropbox
by z-man-z on 2020/11/26 20:39
Easy to use.
How to update to a new email address?
by -ursb! on 2020/11/26 20:30
The one listed is expired!
How can I cancel my subscription to Dropbox Plus?
by KayLatona on 2020/11/26 17:06
I don&#39;t need this much space. I&#39;ve been trying to find out how to cancel my subscription which will automatically start after my free trial expires on November 30, 2020. I&#39;ve spent half an hour reading instructions and following them only to find, when I get to the end, that there is no way to cancel the subscription. This is very concerning because if I can&#39;t cancel it, I will be paying $11.98 per month for something I won&#39;t use.
I hate Dropbox
by RobertF on 2020/11/26 16:42
Dropbox has gone “corporate” and I hate it. I just want a place to store my files so I can access them between devices. I don’t need all this other crap. I’ll be cancelling my paid subscription shortly.
It was good
by tyuuteehkk on 2020/11/26 06:16
No comment it was good
Slow Uploads
by Greybrick on 2020/11/26 04:36
I have decent internet speeds and have no issues uploading files with other services. I use dropbox because it is easier to share photos with family than iCloud, and I have more say in how they are organized, but uploads are painfully slow! To top it off, they will often cease if I lock my iPad or try to multitask (even though background uploads are allowed). I’m very frustrated with the slow uploads and it appears many customers have notified Dropbox of the issues on their forums with little acknowledgement or actual solutions. I’m using the latest version of the app on updated device software.
Awesome app
by Daniel Diehl on 2020/11/24 23:48
I really love it, easiest way to share files across my devices
Refund
by My order23 on 2020/11/24 23:28
Y’all took 199 dollars out of my account when I canceled my subscription a month prior, and when I asked for the refund y’all didn’t refund it back on my card!!
CANCELLATION
by New Mountain Girl on 2020/11/24 19:09
I only had Dropbox for 1 hour before a tech told me I didn’t need it. I deleted the app, but I’m getting very confusing messages. Apparently I’m still in Dropbox Hell and can’t find my way out. Careful what you click because finding the information to REALLY be out is impossible.
Very torn about this ap
by Noah197934 on 2020/11/24 05:23
The ap in general is great - when you want to keep only Dropbox. When you want to use only Dropbox, it’s amazing. But I don’t think they have done a good job in the slightest to move documents and photos from Dropbox to another ap or program. It’s possible - Just not easy at all, and Dropbox interaction with other apps is virtually unusable.
Support
by KENO4RENO on 2020/11/24 04:10
Don’t have the business Dropbox I have the lower one I don’t need a business one because I’m a single person that does not work but unfortunately there’s no support for anybody that pays $118 a year instead of the $200 a year of having a terrible time I accidentally canceled my subscription and I’m trying to re-activate it and pay and there’s Apsley no way to get a hold of anybody in the business people will talk to you but they won’t help you because I’m not business you should have support for us as well we’re not that penny-ante that you can help us
Frustrating
by Baptpreacher on 2020/11/23 19:35
Keep getting’box full’ notice with no info on how to stop the notifications. Cleaned the whole box out but keep getting the notice. No real people to help.
Great suite of products
by LoveToCode on 2020/11/23 11:05
Dropbox offers wonderful cloud file storage and sharing, syncing across all my devices for instant access to my files from any computer, password storage, and soon collaboration thanks to Dropbox Spaces! I love it and have been using it for years. Thank you Dropbox!
Garbage scam based application
by 72raisons on 2020/11/22 21:05
Dropbox started a long time ago on the backs of people like myself who invited people to a free place to save things forever. They turn their backs on us and now they want to scam you . You can’t download anything from their app unless you pay for it. So if you make business decisions about which storage application you’re going to use make sure you steer clear of dropbox. I refuse to use this to store things I want to share with people and I ask to never have to use it for clients .. it’s garbage like the dev team
one star for not fixing 2-year old issue
by itsmaku on 2020/11/22 09:00
i honestly dont even know why im still paying for dropbox, instead of fixing bugs and errors they just pushing monetizing and “cool” new features. stop it. the issue with integration w files app in ios is still ongoing and not fixed. “offline” files are never offline and you have to resync them manually. the only thing users need is reliable sync and file sharing. period. theres no need in password manager and other stuff.
Very poor sharing on iPad
by Se5apilot on 2020/11/21 21:21
Don’t count on Dropbox to work on iPad. Apps frequently cannot store files to Dropbox. Also when they do, the file often can’t found on PC.
So good, but so...unpredictable
by kkiser13 on 2020/11/20 16:02
I love the idea of Dropbox. I’ve been using it Forever and it mostly solves the issues of allowing me to work on the go. However, the glitches are just so annoying that I’m now considering moving EVERYTHING to a high-capacity flash drive. Worse yet, the issues seem to be going on for YEARS with no attention. Top complaints: Android integration does not allow me to specify a name for a file before sharing to Dropbox. iOS app does not allow me to search my files using the iOS files search function. It was stated that you should be able to do this AT LEAST within the current folder, but I cannot. I have a huge folder full of food images from our catering business. New images are constantly texted to me by employees. In order to share from Messages on my Galaxy Note to Dropbox, I have to allow the generic number assignment from Messages to be assigned as the file name and then go into Dropbox and change the name. When I actually want to add the image to a publication or email that I am composing on the iPad, I can’t search by the item name. Frustrating when you have pages and pages of images to scroll through to find the proper image. Lastly in my list of huge frustrations is that Dropboxes seem to sync unreliably. Sometimes it is instant, and other times it can be hours before an uploaded file appears on another device. Dropbox has cost me hours of lost time this year, and that isn’t ok for a paid app.
Owner/Principal Murray M. Sinclair & Associates
by M Sinclair on 2020/11/19 22:56
Dropbox is an extraordinary tool that has changed my life as a lawyer. I don’t know what I’d do without it.
Folders on top!!!
by @Sigil on 2020/11/19 12:08
Every other file app does this! Folders First then files. Upload window is also problematic. It sorts photos/files by date. There is no need for this. Just show me the files by when they were added like thos app use to and other services/apps still do.
Cancel my subscription now
by the sept 27 2014 on 2020/11/19 10:52
I want to cancel and there is no way to cancel. They lock you in and there is no way out. I WANT TO CANCEL THIS FREE TRIAL AND SUBSCRIPTION! I want to unsubscribe! How can I get this done! Please DO NOT bill my credit card! I WANT OUT!!! It should not be this hard!!! All the way you listed to cancel- none of them can be found. Now please cancel this subscription!!!
Used to be fast now takes more than 7 hours to upload things
by 14jared on 2020/11/18 12:42
I don’t know why this is happening. I used to be able to upload 5 videos over night on my iPhone XR. I got the iPhone 12 pro max and one video will barely be half way uploaded after 7 hours. Really sad and disappointing.
Since latest Apple update- you get a decryption error
by Ginom1976 on 2020/11/18 12:23
When will the password protected MS word document bug be fixed? Since the latest Apple update- you get a decryption error after you attempt to open with your password. Thanks
One picture at a time is annoying
by Bion Howard on 2020/11/18 01:30
I wish I could put Dropbox into camera mode and take a bunch of pictures and they’d all go into the folder. Instead, you have to fill out a form for each image. Friction burns, man! The lag when you delete or move things around is insanely annoying too. I wish the UI had more optimistic updating so it wouldn’t sit around “deleting...” for ages while the user twiddles their thumbs. Stop making the user wait around. Do you even measure how often users wait?
The Updates Keep Stagnating the App
by Hasnofaith on 2020/11/17 06:34
Petty issue that they never work out and new ones as they keep updating the App. You can only use the scroll tab once in the first window after that the tab is paralyzed. Now swishing through the app is totally choppy, putting in the pin code now is delayed. All these things never happened with earlier version of the App. Pretty soon the App will be unusable.
Too Expensive and not worth it.
by pi.cr on 2020/11/16 22:22
I barely use Dropbox and I already have no more storage. I’ve deleted a lot of files to clear up space. However, it still states I have no more space. It’s not worth $10 a month for a service I use 2x a month if not less. Please fix the storage space.
Having all one’s files and photos available with just a few clicks is brillian.
by Sid Ficious on 2020/11/16 03:53
Can’t live without Dropbox.
Review
by Va30554 on 2020/11/16 02:53
Drop Box is a great way to keep up with your files. No matter where you are your files are just a click away.
Excellent!
by alexlane03 on 2020/11/13 13:36
Love Dropbox! Such a secure way for me to file and organize important files both personally and professionally.
I hate this app
by Crack216Baby on 2020/11/12 06:56
This app is not seem less at all. It won’t sync anything from my camera. I trued to uninstall it and it wouldn’t. I fina got it to uninstall and now the downloaded isn’t even available. Then this S version doesn’t even have a sync option. There’s way too much to look at on this app. It’s constantly offering features that I’m not interested in. I shouldn’t have to tell it that I’m not interested every time i log in. I’m just really tired of how difficult it is to utilize this. It’s like the app isn’t even in English. This app is not easy to use. Especially if your using it on your computer. Even the app just has too much in it. I hust want to store thing on there. That’s it!
Today’s update broke Dropbox
by Plano2001 on 2020/11/11 21:24
Up until today, Dropbox worked fine on iOS 14. However, with today’s update installed, three things have happened. 1. Dropbox no longer appears in Files app. 2. When a document is open in Safari and choosing the “Save to files” option, Dropbox is not selectable as a directory. 3. When a document is open in Safari and choose the “Save to Dropbox” option, Dropbox then displays a message that the server cannot be connected and to refresh the internet connection. However my internet is connected and I can save to iCloud. This update needs to be rolled back to the previous version immediately until this huge bug is resolved.
This is a horrible app
by bs app dont get it on 2020/11/11 13:56
You cannot cancel it they charge a ridiculous amount of money for the service they provide good luck
Dropbox
by Vicky882488 on 2020/11/10 22:40
This is really a brilliant idea. It is so easy to recall photos that you need. Bravo.
Only allowed on a limited number of devices
by 8&$795loki on 2020/11/10 18:37
Since the number of devices that this can be used on is so limited this app is no longer useful
Function no longer available
by KiMB0_08 on 2020/11/09 20:44
We use Dropbox for our everyday business storage and file sharing. Recently the “copy to Dropbox” function has disappeared. We need to import pdf files into Dropbox and we did this by hitting copy to Dropbox. The save to Dropbox function does not allow the creation of a new folder. Also, you cannot upload a pdf document on the mobile app.
The app lags and crashes all the time
by FML230 on 2020/11/08 23:01
The app lags and crashes all the time
Cancellation
by Kelszo_ on 2020/11/08 04:05
Won’t let me cancel my plan
terrible deleted all my files!!!
by collideascoop on 2020/11/07 18:52
I know of no service that simply deletes accounts. All of my files and photos I trusted to dropbox were deleted without my knowing. I am extremely upset. I had valuable photos of a loved one that recently passed away and those photos are irrecoverable. I will never use dropbox again. A waste of time and money.
No help link for subscribers
by Observer2016 on 2020/11/07 06:54
Seems like an excellent program but there are no instructions or details. Is Dropbox Plus storing my videos? No direct help link for paid subscribers.
Falling Apart
by Ixtaek on 2020/11/07 06:30
I’ve used Dropbox faithfully for over ten years now. I loved being able to access my documents on my phone, on my laptop, or on the run. But now? It only gives me a headache. Nothing syncs anymore. My Word Docs won’t upload because they conflict... with the last saved version of themselves. I thought it would be a short term thing but no, every update in the past year hasn’t done a thing to help. Maybe having things actually save is a paid feature—but now I have a hodgepodge of files with “_copy” at the end while trying to keep just one document up to date. I can’t believe it’s ending after so long, but unless this gets fixed, I will have to use another software.
Just got it
by murph on the go on 2020/11/05 22:42
And it works very nice
Thin man Jack
by Thin man Jack on 2020/11/05 22:13
Was sold plan for $199 which I did not want or need. Only wanted to store pix and video only from single family event. No other. Agent sold me on $199 plan Never offered trial or short term service Could not cancel and get prorated refund Told could only downgrade to free account after one year Do want to access pix and video which available with free service Feel I was ripped off
No way to search in the mobile app
by Drarmstr on 2020/11/05 03:28
No way to search a file’s contents in the mobile app
Dropbox a disaster
by Richieboarder on 2020/11/03 12:34
Syncing takes forever and it doesn’t always work
Slow startup
by travis b. springfield, jr. on 2020/11/02 18:41
Good product other than that upon booting up computer you may get a long delay with “Starting...” message before synching even begins. Can create a new user on your computer to resolve but later happens again. Don’t have 5-10 minutes to waste each day as it also slows or prevents other apps from loading in the meantime.
No te dicen el cobro mensual y la verdad es caro
by hierovaquero on 2020/11/02 12:03
No bueno
Hard to use
by Muzicfan711 on 2020/11/02 02:17
I can never find anything
Difficult to cancel
by Gangsta1943 on 2020/11/01 18:12
Horrible experience jumping through hoops trying to cancel a free trial. Why does Dropbox make this so difficult? You guys are the worst.
Absolutely ridiculous and inexcusable
by Jon505Lee on 2020/10/31 18:32
I have 2 TB of which I’ve used 0.2% and my collaborators are still getting error messages that I don’t have enough space for them to access the material (less than 500 MB files). Getting support for it is even harder and ambiguous at best. Total fail!
Drop Box App Review
by Doeknees on 2020/10/31 16:26
I tried Drop Box briefly but found it not useful for my needs. I deleted it, but have been charged monthly by Apple since my trial offer. When I attempted to use their system to get refunded fir the monthly fees, it indicated that was not an option and gave me no contact info to resolve the situation. I would highly recommend NOT getting this App.
Terrible. What am I paying for?
by Trey Sy on 2020/10/30 05:19
Seriously the whole service has gone to hell. The app never works. If you select more than five or six photos at a time to upload the files just sit there waiting to upload. Imagine trying to upload several hundred photos; it is impossible. You keep having to select and upload your files fifteen and twenty times before the app will upload. What a waste of time. The online one is just as bad as half the time it won’t show half my files even though I know they are uploaded to Dropbox. And somehow I pay for this service.
Excellent but...
by Triumph23 on 2020/10/29 11:34
Searches on mobile only seem to return the 100 most recent files. While I love Dropbox and use it for business and personal, that’s a very restrictive shortcoming. Even pagination of the results would be better.
I like Dropbox but is not the pricing
by bh108 on 2020/10/29 11:03
I like Dropbox and have used it for many years. I have switched to OneDrive because Dropbox is expensive if all you need is 20-30 gb of storage.
Terrible! I have been daily trying to cancel a subscription!
by NoIDion on 2020/10/29 09:31
Cancelling a subscription should not be this impossible as I have searched the app, App Store and online to learn ways to delete an app I never intended to keep!!! I have been charged and expect this theft to continue until this is removed- which again, is impossible. What’s worse: I can’t seem to contact anyone for assistance as cancellation instructions are inaccurate and ineffective. ZERO STARS for theft through confusion and inefficiency!😡😡😡😡😡😡😡
Unhappy
by sev0505 on 2020/10/29 05:50
Hardest app to use!! I tried to send a file, ( 2pages) and told me I used 5.1 gb of 2 gb. And wants me to upgrade. No instructions. I would give this app zero stars if I could.
full of bugs
by Five star mind tricks123 on 2020/10/28 17:46
when i click on the app on my computer, it opens spotify. just shows you how messed up this app is. I wouldn’t trust the “safety” of your files
Thank Goodness for Dropbox!
by Rebecculous on 2020/10/28 12:38
I’ve been using this app for...holy cow! Almost ten years! And over those years I’ve had 15 different devices: 1 laptop, plus numerous phones and tablets. I always install Dropbox as part of setting up any new device. About a year ago I met a young couple in crisis, suddenly homeless after his dad died suddenly and they lived with him. The landlord locked them out as the coroner departed...anyway; I naively let them stay with me and they robbed me. The worst thing they took was every dead iPad from the last ten years and all the photos therein. Years of photos, irreplaceable photos of children and grandchildren, even photos of older photos of my parents as newlyweds, etc...they are so precious. Fortunately, I have Dropbox and all my photos upload automatically.
Amazing long-term storage – no ads and doesn’t look over my shoulder
by Rj Texas on 2020/10/28 04:06
I’ve been using dropbox for years it has been done nothing but improve. I love it, I will share it it it is simple, it always syncs my files. And nothing has been ever lost. I can get my files anywhere, off my phone, my PC, Apple Mac, from any Internet connection. Sharing files, whole folders, anything is super easy. It automatically puts my pictures onto my computer. I never have to think about it.
Dropbox hep is terrible
by grammaclk11 on 2020/10/27 01:01
I’m paying and there is no help that is working to recover my email and password
I hate this
by NoName chosen on 2020/10/26 19:56
No real way to get support
Moon over me logo
by 54halo on 2020/10/25 17:30
They did great work. Patience and in a timely manner. Made many corrections until I found the finished product
Most annoying app
by RKWFL on 2020/10/25 12:47
If there were a rating less than 1 star, that’s what I’d give Dropbox. I recently worked on a project where teammates and I used Dropbox to share, edit and comment on documents and a PowerPoint presentation. I can’t remember a time when I’ve been more annoyed and frustrated by an unfriendly, unwieldy, inscrutable app. I hope I’m never in a position where I have to use it again.
Dropbox
by pieceofcrap666666666666666 on 2020/10/25 11:07
Was great until all my stuff disappeared . I would not recommend unless you want your files deleted
At my fingertips at anytime any place
by Hot for erotica on 2020/10/23 21:22
As a narrator and author, my files need to be accessible at any time. No matter where I’m at. Dropbox makes this possible.
Battery Drainage
by Bobbielynnf on 2020/10/23 18:04
I haven’t saved anything to my Dropbox and my battery is being drained. It’s running 11hrs a day in the background and killing my battery. Uninstalled for that reason alone
Beautiful with some quirks
by nannanattaa on 2020/10/23 17:54
When exporting a pdf to Notability the pdf is sent twice? I go in and deselect all pages from the second copy in order to not have the document duplicated.
A problem with regular subscription
by ioplanet on 2020/10/23 16:34
Upgrade is not available. Please cancel it.
Blue reader not supported anymore((((((
by vitms1976 on 2020/10/22 23:56
See
[SOLVED] Background usage drains the battery
by Oozeling on 2020/10/22 08:15
Seems like the way ios app Files works is, if you have enabled Dropbox in Files app, somehow Dropbox is doing something on a background. Idk if there will be a fix, but i disabled Dropbox in Files app and don&#39;t see any battery drain now. __________ old review: Even with disabled background updates, Discord app is running for 17 hours and eats ur battery. The only way to disable it is to uninstall the app.
The only one that works
by Yappin! on 2020/10/21 07:54
I work on a pc and own a Mac phone so this is the best tool for sharing files in a hurry.
Love DB, wish I could afford you
by Jeslive on 2020/10/20 19:14
I don’t remember when I signed up for DB, but over that time I’ve been able to save stuff that I couldn’t find a place to save on my iPad. Do I sound digitally challenged, I am. I realize DB must be an excellent tool for business, etc, but as an individual Im thankful to use it to keep my info safe and organized. I wish there was a low-mid level sub price, because it would be worth it to me to have a secure site I trust. I understand marketing to business and generating revenue, but I’ll bet there are lots of individuals, who don’t need 2 TB of storage, who would like a safe option with a reputable site...(and don’t want to seem like unappreciative mooches). In any case, thank you. FIVE STARS!🌟🌟🌟🌟🌟
Completely lost a sensitive file
by Mike_B_1977 on 2020/10/20 13:44
Because Dropbox needed to update before saving
How to unsubscribe. Don’t use and tired of paying
by XxdeerslayerxX. on 2020/10/20 04:35
Been paying monthly and I don’t use. Pointless and slow
Gone down hill
by gtw145 on 2020/10/19 15:08
This use to be great but now it is horrible When I am in need and there is a issue there is no support. The support is so bad it just as well be non existent They have a silly chat box that serves no reason other than to frustrating you more . Twitter support for a company is a sign someone is hiding for their responsibility. If need they don’t respond! Not here is the worst one A community based support meaning the owner of this community is so lazy it is passing its duty to the customers! When I made a post it took 5 days to get a response then the person could not help . The drop box feature and app doesn’t play well with others and is absolutely blocked by Chrome so sync a resume through Drop box is a fight every single time . If you have important stuff you need to save don’t do here because if no improvements are made you will lose access and with lame support options that means you are left out to dry! If your our paying for a premium services from here then you better make arrangements because any company than is unprofessional enough to charge people money without a customer support service is bad news and the reviews are starting to reflect this. There are other options that are free with 3 times the storage of DropBox and Drive that work beautifully with all browsers so google alternatives .
Currently not usable with iOS 14
by Notthebeez on 2020/10/19 12:05
I really love dropbox, but recently since ios13, the app is completely unresponsive while using dropbox connected to the “files” utility app on iPad or iPhone. When using dropbox through files- Dropbox will constantly crash/ desync folders. Also I try to batch import images into dropbox this way and it just constantly crashes or stops uploading images to the internet. In many cases if I have to try at least 5 times to get all my files moved into the right folder. It’s extremely time consuming and really makes me feel like using a more reliable cloud storage like google drive or iCloud Drive. Both iCloud Drive and google drive do NOT have these same issues. It’s only dropbox. Please fix your app and make sure it’s working properly with the new iOS! I’ll change my review!
Great product
by ShullyBoyd on 2020/10/19 11:53
Enjoy using this product.
It does not work
by mrrousseau on 2020/10/19 04:13
I record football games and the file are usually 1-4 gigs. The app will not allow me to upload anything that large. What’s the point of paying for 2 terabytes of space if I can’t even upload my videos. 🤦🏾‍♂️
a lot of bugs
by G3NSVRV on 2020/10/18 22:27
it consumes a lot of resources (see battery consumption), it has a lot of bugs with the file app integration, and a lot of weird network shenanigans (wireshark 4ref)
F*ck dropbox
by ZNx100 on 2020/10/18 15:31
Wiped files that I needed
Kit
by lt ips on 2020/10/18 14:48
Kit
Horrible app
by Maak212 on 2020/10/17 21:50
Nothing works, several files got corrupted and lost them permanently.
Not great
by shelibeli on 2020/10/17 17:16
I have been a long time paid dropbox user. More out of necessity than anything else. My daughter is a model and many of the photographers use Dropbox to deliver photographs. She is also a dancerSo large video files often need to be shared via dropbox because they’re too large to text directly.However I find this app and Dropbox itself very very confusing. Things are not organized well even if you put things in folders they’re not easy to find. Everything just seems a jumble all the time. When I go to share photos I’ll select all, click share it will say it created a link and when I send a link it’s blank and empty. I am also a teacher in my school gives us unlimited Google Drive storage… And while I occasionally use Google because it’s so much better organized I try to keep my personal things and I work things separate. So I try not to use it for personal things unless I have to. Please Dropbox fix the mess. Especially on mobile.
Fast Forward Files
by viccspenca on 2020/10/16 13:49
Once Dropbox figure out how to swipe left to fast forward files, the app will be unstoppable. When I play music, I shouldn’t have to press “back” to hear the next song.
Hello
by Bring<3toLight on 2020/10/16 13:00
My files!!
html rendering issue
by stonebeard on 2020/10/16 11:49
HTML files cannot be rendered correctly in Dropbox upon selection. It was good a year ago but went wrong in a later version. Not fixed yet. Hopefully this issue is addressed soon.
Audibles
by galeben on 2020/10/16 00:21
Very complicated..
Backyard usage
by mattnorton2u on 2020/10/15 22:17
There’s a ton of background usage going on. Over 14 hours just in one day.
Won’t sync my files.
by Mini-duke on 2020/10/15 12:48
I have been using Dropbox for years without any issues, I installed the latest version on my iPad and it will not grab the files that I need. I just started training away from home and all the material I had on my desktop isn’t available. It’s also frustrating that while I’m trying to figure out how to get the files I keep getting asked if I want to upload my photos, no means no!
Review
by Carola Akashica on 2020/10/15 12:39
Love it ! Friendly user experience.
Splendid!
by adabraka541 on 2020/10/15 08:25
Best storage device
Great! But...
by Sjshdudjnrj on 2020/01/22 20:42
Ok, so first off, I want to let the devs know that they did an amazing job making this app. It has a simple design, looks great, and is very user-friendly. One thing is that Google Drive offers 15GB for free, while I think Dropbox only offers 2GB. Maybe for the free version, upgrade that a little bit. Anyway, I mainly use Dropbox over any other service, because I believe it&#39;s better, but I might have to switch to Google Drive for more free storage. The one thing that I would add to it, is shortcuts. For example, if I could have all my files in one big folder, and them scatter them across different folders using shortcuts to the same file, in the big folder. I use Dropbox to keep my music MP3&#39;s, but I can&#39;t have them in different floders without copying and pasting, which would take up twice the storage. I would have multiple folders, and ,for example, have my song in one folder, and another, without doubling the storage. I would want them both to point to the MP3 in the big folder with all my files, that I mentioned before. I would love to have this tool, and I&#39;m sure a ton of others would. This would definitely bring you over the top better than the other cloud storage providers. Thank you for making an awesome program for us to use!
Great App but very unstable after update
by KJP2U on 2019/06/23 18:34
I’m having the same issue as Dudebraj9000. I have an iPhone 8 and have been using Dropbox for years. I agree that the updates have had no added value other than adding additional steps. When I’m uploading photos, I can no longer scroll down to see which photos are uploading. It jumps back to the top. Also, when I go to a photo album from Dropbox to upload photos, it will jump to photos from 2017 or 2018 unless I scroll real slow. Also, if I “move” photos from one folder to another, it now leaves me at the folder the photos got moved to instead of the folder I was working on... really annoying. I believe that if I “copy” photos from one folder to another, it will put me back to the folder I was working on, which is the way it has always been. Lastly, I had disconnected any auto uploads or syncing to Dropbox from the start, yet there is an album again called Dropbox with photos sitting in it... some very old photos. So I don’t know if those photos were uploaded or not. I have never auto synced my photos with Dropbox because I like having control of it. I gave you 5 stars because I use Dropbox every day and I trust that you will fix these issues. Overall, it has been fantastic, but more so in the older versions.
Useless/not needed
by dicky j 12 on 2020/06/04 17:28
My smart phone has my resume in pdf. Form and that should be it. But no, these stupid app companies are in bed together and so I have to keep downloading app after app after app just apply for jobs. Each app just another security risk, just another way for my info to end up in the wrong hands. Might as well be you know what in a box, Totally unacceptable. Zero stars is the real review. Stop making cloud based crap we already have through oh idk the 16 other apps that do a similar job. This is an edit...after reading some reviews I ask those people if they are using windows 98? Do you not remember that our smart phones and their services were already doing all of this? Did you not already have cloud based service through your smart phone brand or google? Why accept yet another app that is cloud based for yet another way to have your private photos and documents out in another cloud. “The devs are smart” yeah after building the same features into every other cloud based app they realized they needed another job so here is Dropbox, next year it will be “boxdrop” or “doccushare3000”! I’m sure there is some feature that is unique to Dropbox that has you all saying that it’s totally different. You mean something that could have just been added to any other cloud based service? I know it’s free but I didn’t want another app on my phone, another account, another, another, another, another......
Good features, horrible customer service
by MarlaE on 2020/05/30 14:09
I’ve used Dropbox for years with no issues, although it is overpriced and their peculiar insistence on landing you on “Recents” rather than “My Files” is annoying. However, if you must purchase Dropbox, do it on their site and not via the App Store. Here’s why: They sent me a note saying my payment method (Apple) was invalid and I had to “update” my payment method with Apple or lose my paid features on May 31st. Spoke with tech support via chat and confirmed that my payment info is up to date, and that it has successfully gone through for ApplePay, dozens of other apps, and a couple of streaming services. He escalated me to someone who days later sent me a boilerplate email that showed he hadn’t read anything from the previous conversation. I replied, explaining again. No answer. I wrote back asking for an ETA on a response, as May 31 was fast approaching. No answer. Then on May *29* — two days before the supposed deadline — I got an email saying “Your account has been downgraded.” Finally managed to resubscribe by severing my payment within Apple and purchasing on their site (although now I wish I hadn’t). And *still* no response from customer service.
One year no change
by TiredMomAndNurse on 2020/04/14 02:19
A year ago I reached out for help bc all of my photos I edited on my phone or the hundreds of “portrait mode” iPhone photos were uploaded in their original mode and their “edited” portrait mode. When you click “automatic upload” it uploads your photos in chronological order with dates they were created. Which is great. On the portrait mode or any edited photo, it uploads two versions. I was going through and looking at file size and deleting the one that wasn’t edited so that my terabyte of storage wouldn’t be full. The tip they gave me was to click “manual upload” and manually upload all of the portrait mode or edited photos that I wanted to not have doubled. I did this. The photos were not uploaded by date taken and the file names were changed. But they were not doubled. Then, I clicked “automatic upload” to upload all of the other unedited photos and it still uploaded the edited ones I had manually uploaded bc the file names were different. I have reached out a handful of times about having an option to click or fixing the manual upload bug that changes the file names and causes more duplicates. No changes have been made. Dropbox is the most expensive storage app but don’t expect the most expensive quality.
I really wanted to like Dropbox
by Artemis12234 on 2020/02/03 16:43
This is a review on Dropbox in general. I wanted to use Dropbox to back up files I accumulate on both my phone and my computer over time onto a cloud. This includes work files (minimal though) and (mostly) personal photos/videos. But I have so many issues syncing files whether it be from my phone or my computer, I just can’t do it anymore; it takes way too much time. And I’ve had the paid version for a couple months now! I thought maybe Dropbox just had a learning curve but the issues are perennial. I constantly have to troubleshoot the syncing and google solutions for things like clearing the cache on my Mac. It’s like I have to treat Dropbox like a baby, only back up 50 photos at a time or it glitches and never uploads at all. Even troubleshooting pages from the Dropbox website don’t solve my problems, even if it’s only 4 simple steps. I don’t understand—I thought DropBox was a large and reputable company used by professionals. I’m using Dropbox for mostly light, personal reasons and it doesn’t work properly. Looks like I’m going to have to back up the old fashioned way: external hard drives.
Great app except...
by aWiiPeanut on 2020/04/14 13:16
Overall this is a great app. It allows you to categorize your files just like on a computer with folders and sub-folders, etc. It is relatively easy to move files around from your ipad or phone, send them to another app to markup, and upload. The main problem I have with this app is the buttons at the bottom of the page when you are viewing a document. They have recently added a big blue button right in the middle at the bottom that says OPEN. The grid and magnifying glass buttons to the left of that were bad enough but now I have to try and read around the big OPEN button as well. I use Dropbox a lot for quizzing myself and I’ll save questions/answers and scroll through them, answering them in my head as I go. The buttons get in the way of reading my questions because scrolling too much will show me the answer. These buttons need to be added into the top banner or lower banner and not on their own. It would make this a 5 star app for me!
It deleted my entire Desktop
by KeoniKS on 2020/04/24 07:47
After a recent computer crash I had I was attempting to put things back to normal and reinstalled Dropbox. After it installed and logged in it was already full but attempted to copy and sync my entire desktop. This didn’t happen before when I first installed it and it began lagging my entire computer. So I tried deleting the folder but it took my entire desktop from my computer and multiple files ranging from personal and work. Trying to recover failed because there file box it was trying to sync was only a partial download and only had file folder names and none of the content. I’m not gonna pay for an app that will try to take on more than it can handle on the free plan. I’ve only used this app to make it easier to share files between computer to phone not entire programs from the desktop nor did I ask it to sync. I might have screwed by a simple update for the sync computer but I never had an option for how to sync it and I usually have to initiate it but this was unexpected and stacked up on current problems.
All files lost and not given a refund
by Tahisha on 2020/02/12 16:57
Edit: The company’s response is unacceptable to me, neither taking accountability for their lack of communication or defrauding me out of my money. I will never be using or recommending their services to anyone and with these business practices I am sure they will go out of business sooner rather than later! I found charges on a credit card statement that I thought had been cancelled going back two years with a monthly subscription to Dropbox. Because the account was linked to an old email address that I could not recover, I lost about a thousand photos of my family and travels. When I contacted Dropbox the agent I communicated with refused to speak with me on the phone, could not recover my photos, would not refund me the monthly subscription that I had been paying for this “service” unless I gave them my credit card number over email, AND would not let me speak to anyone else. If I could give zero stars I absolutely would, this is a horrible company. Google Drive is superior in every single way and I have never had a single issue with them!!
One last thing
by Nightmare13473 on 2020/02/09 23:48
I’m really happy u added a Dark version to it, now I’m not straining my eyes with all the white, I never liked bright things, but to get to the point, there’s one last thing I would love for u to add to the app. I download audio files on Dropbox and I use it to listen to it when ever my WiFi decided to cut out for a few hours (ya it does that I’ve been trying to get it fixed) now it plays the files just fine, but whenever the song ends, it doesn’t go to the next one, so I have to stop whatever I’m doing, go the the app, and either replay the same song or just find a new one to listen too. And I don’t like being stopped in the middle of drawing or doing work. Is there a way u could add a media player or something? Like when u play a music or video file it just goes or opens up the media player? Plz if u can do it I’ll be very great full, I&#39;d definitely have less distractions when I do my work.
Scary! Shared link - My recipient has access to my Dropbox account
by Travel brain on 2020/10/01 20:45
Hi. I have been using Dropbox for many years now. And it’s in my top three apps of about 200 apps in my iPhone. I will still “after this incident” give 5*. But something SCARY happened to me today. It goes like this..... Today I sent five links to one of my clients. I sent the links via outlook app on iphone 11 pro. After few hours my client called me back and said &#34;I can see ALL your folders in your DropBox Account&#34;. I went to my account shared tab, so I may delete those links. Suprisingly those links are not in the shared link list. Then I went to the security tab in settings and I changed my password. Then I logged out from dropbox in my phone, and sent an email with shared links to myself. When I click the links I received, they automatically open my dropbox, though I&#39;m signed out. To confirm that I launched my dropbox app but it asks me to login. Finally. I took down ALL my files and transferred them to my iCloudrive . My Dropbox account is empty now! Anyway. I think this is a big security issue. For now, can some one help me to expire the liniks which I sent to my client. Or is there a way to recall an email that I sent fifteen hours ago. outlook app for iphone. please help. thanks
Stop changing stuff!
by Dudebraj9000 on 2018/09/18 09:03
Why do you guys constantly insist on changing the whole interface of the app? Seriously. Every update things are different, and not in a good way. Also, I can’t scroll down on my synced folders anymore. It makes my files disappear when I try. This started after the recent update. I’m not one of those “let me speak to your manager” kind of people but I just had to let you know how bad my experience has been so far. Please fix it, and leave it that way unless there’s a really important bug to fix. Also gave you 5 stars because I know you’re hard working people over there and I pay for pro. Don’t hate the app, just hate the constant changes to the overall look of the app that honestly seem more like a step backward than forward.
Attach a Dropbox File to an Email from Within Gmail Not Supported on an iPad
by SoulForce1 on 2020/04/08 01:10
I am paperless and use DropBox for literally everything business and personal, therefore, I find it extremely annoying and cumbersome that when composing an email using Gmail on my iPad I cannot attach a file directly from Dropbox. When I select the attach function (paper clip), the only options for attachment sources that appear are Google Drive, camera roll, and recents. The online help forums state that I should approach the problem in reverse, namely, open my file in DropBox then select Open File in Gmail. While this does open a new Gmail message with the file as an attachment, this backward workaround is useless if I already have started composing an email within Gmail because the attachment cannot be assigned to another preexisting email within Gmail. Also, there seems to be no way to attach more than one file to the same email. Email attachments are a very basic function that every user needs so I would think DropBox would make fixing this issue a priority.
Too much money for notta lotta “service”
by The Notorious t.i.g on 2018/07/12 00:39
After the recent update, DropBox stopped working properly for camera-roll upload on my iPad. Their solution? Remove the app, forget the network, fully restart the iPad, re-connect to the network, and re-install the app. Seriously? Good thing I have nothing else to do ... oh, wait. Basement flooded. So yeah, I have something else to do that&#39;s rather urgent. Good news is that yes, this did in fact resolve the issue, but really, I have other things to do in my life than reset apps with updates that fail. Especially when paying $75/month for the business version. For $75 a month I expect a MUCH better UI, amazing support, in-file search (not just the file titles), and so much more. Instead, we get the un/re-install merry-go-round, an ok UI, low-availability support (US normal business hours only), and an amazingly klugey sync setup. Heaven help you if your Mac has an external drive. What happens when you get a new Mac? It downloads everything from Dropbox again, even though all I did was remove the USB plug from the old machine to the new. Good job, Dropbox. Well done. Now I gotta wait for 4T of data to re-synch. Their super awesome support response? Well, we told you external drives might not work as expected. I’m totally looking for another service. Seriously, $900 a year for this? I feel like an idiot for locking myself into this “service”.
The love is gone...
by Kht2015 on 2019/10/09 13:21
I used to love Dropbox. Started using it when I was a student when it first came out. Now I used it mostly for ebooks in the .prc files and export directly to Kindle. Have it on both my Iphone and Ipad. But for some reason after the last update I cannot directly export those books to Kindle anymore. When I click on the file Dropbox doesn&#39;t recognize it as a Kindle document anymore and came across as data and said it is incompatible with Kindle when exporting. I have been doing it for years. It still works on my Iphone because I have not updated. I was planning to upgrade to a better account but with this issue I am about to jump ship and forget Dropbox altogether. Every major update brings more headache. I am considered tech savvy and can navigate thru pretty much major upgrade/updates on most apps. But this is just too much. I have many files in .prc and now cannot export.
Never liked Dropbox and still don’t
by Conan the Reviewer on 2019/03/14 04:17
This app is confusing and hard to use. A friend sent me a Dropbox link of a song file, and when I clicked on it I got the option to either get the song in the browser or “download the app,” which I had already done. I clocked the latter option, and it just brought me to the App Store. When I clicked open no notice appeared about the download; it just took me to the app. As far as I can tell there’s no way to search through emails or Facebook messenger from the Dropbox app to download the link. I then went back to the link and clicked the other option, “open in browser,” which took me to a playable file but again gave me no options to download the file. I’ve always had problems with Dropbox, and the only time I use it is when someone shares something with me on it. This was one of those times, and though this was my first time using the iPhone app, I came away from it disappointed as usual.
Great except keeps losing recent files
by Paul, just Paul ... on 2018/10/26 00:27
99% of the time when I used this app, it is to do something with one of the three or four files I have most recently edited. For some reason this app keeps losing track of those, which makes it take much longer to use. Last time it was because they forced dropbox paper towns artificially find a recent list, this time the paper staff is back again and all my recent files have disappeared. There is no option to remove the paper spam from the recent list. For bonus points they say it’s easy to contact them if you have problems about the app. It isn’t. When I finally found a way, their support page doesn’t work; it won’t let me choose a device and therefore won’t let submit a ticket. This is of course on my iPhone, the same device the app is running on, using safari, the default and dominant browser. Ridiculous.
Thank Goodness for Dropbox!
by Rebecculous on 2020/10/28 12:38
I’ve been using this app for...holy cow! Almost ten years! And over those years I’ve had 15 different devices: 1 laptop, plus numerous phones and tablets. I always install Dropbox as part of setting up any new device. About a year ago I met a young couple in crisis, suddenly homeless after his dad died suddenly and they lived with him. The landlord locked them out as the coroner departed...anyway; I naively let them stay with me and they robbed me. The worst thing they took was every dead iPad from the last ten years and all the photos therein. Years of photos, irreplaceable photos of children and grandchildren, even photos of older photos of my parents as newlyweds, etc...they are so precious. Fortunately, I have Dropbox and all my photos upload automatically.
Now that it’s fixed, it works well.
by Thistlelip on 2019/11/18 22:50
A few days after leaving this review with a one star rating the issue was fixed. When this app is working it’s quite good. This app was great until a few weeks ago when an update removed the ability to close a file and have the entire screen be for the titles of files. As it is now, the only way one can view titles of files that are more than seven characters or so is to start the process of moving a file which then gives a screen that shows the titles. I pay annually for Dropbox and thus have another 9 months before it will be financially feasible to switch services, but if you have not already paid for Dropbox, I cannot stress this enough, DO NOT PAY FOR THIS app. At least until such time as they correct this issue. It is practically unusable as is.
Dropbox doing everything they can to devalue the free account
by rktca on 2020/07/31 17:56
I know that Dropbox needs to make money to survive but going from $0 to $120/yr is a huge leap for what is now a commodity service. I don’t need 2TB of storage and there’s nothing in between. For cloud storage all I need is like 20GB (which Dropbox doesn’t even offer). For secure cloud backup use something like Backblaze. The new-ish three device limit is so annoying I am likely to just swap over to Box and be done with Dropbox. I have like 6 devices that I used to sync up. Removing free features certainly won’t “convince” me of the value of Dropbox paid plans and is more an indicator of how little I can trust Dropbox. Perhaps it’s intended to get rid of customers who won’t pay $120/yr. At least they haven’t had a security breach (that I’m aware of) for a few years. Please remember to encrypt any files on Dropbox that you don’t want someone else to read.
Now Requires App Subscriptions
by justmyopiniontoo on 2020/02/27 16:44
After years of being able to view PDFs, Spreadsheets and Documents, the app now forces one to subscribe to Adobe, Excel, etc. To what purpose? Those of us not using it for business are not trying to update anything: we’re only wanting to view documents that we generate elsewhere. Without the option of “view only,” this app has become useless and only gets one star as Apple won’t allow zero. Edit to Response to Developer’s Reply: I am able now to either open a password protected file for view-only by selecting the “go” key on the keyboard, bypassing the “open” icon for Excel, or ignoring the “go” key and selecting the “open” icon to follow the Excel pathway to edit the file. Thanks! Response to Developer’s Reply: Your reply is demonstrably false. Despite the indications in your help link, the App stopped opening Excel and PDF files that are password protected without using Excel and Adobe. There’s nothing like entering a password in response to Dropbox and then dealing with the prompt maze of those applications to finally get another password screen from them. After years of successfully entering file passwords at your prompt, this happened after *your* upgrades and before I chose to update to iOS 13.3 from 12.x. This is all on you.
Five stars for completely disappointing me!!
by keilaa.17 on 2018/07/24 10:01
I’ve had this app for a while now. They promise to keep all your pictures safe “NO MATTER WHAT” which is all a lie! Let’s say u lose access to the account for a bit so you are inactive with it. Well without them even asking for your permission, they decide to erase your account and all the pictures you saved with it!! I completely believed them like an idiot and deleted my pictures and gave it to them so they can “KEEP IT SAFE” and without even consulting me or thinking about the fact that I have important pictures and things I actually wanted them to keep safe, they just erase and pretend like nothing ever happened. I completely do not recommend this app!! PLEASE DO NOT DOWNLOAD IT!!! GET EVERALBUM OR EVEN GOOGLE PICTURES BUT DO NOT USE THIS!!!
Love DB, wish I could afford you
by Jeslive on 2020/10/20 19:14
I don’t remember when I signed up for DB, but over that time I’ve been able to save stuff that I couldn’t find a place to save on my iPad. Do I sound digitally challenged, I am. I realize DB must be an excellent tool for business, etc, but as an individual Im thankful to use it to keep my info safe and organized. I wish there was a low-mid level sub price, because it would be worth it to me to have a secure site I trust. I understand marketing to business and generating revenue, but I’ll bet there are lots of individuals, who don’t need 2 TB of storage, who would like a safe option with a reputable site...(and don’t want to seem like unappreciative mooches). In any case, thank you. FIVE STARS!🌟🌟🌟🌟🌟
Deleted all my photos
by Piano Mom 0102 on 2019/10/05 23:59
I received emails from Dropbox saying my account was being deleted due to inactivity. (This is a data STORAGE service. How active is one supposed to be?). Their website said data would not be deleted for 2 weeks after the user’s account was closed. I contacted customer support the day I received the email that my account had been closed. I followed the online instructions to reactivates account. However, my photos were gone!! Customer service was not able to help retrieve the photos, nor provide an explanation as to why they were deleted within hours after the account was closed. Your data is not safe on this site, especially with the free version. Dropbox, don’t offer a free version if you are not going to protect the user’s data. I am not referring to the security of the site, but rather the lack of regard they have for the data of people using their site. Two words: Google Drive Bye Dropbox.
🚫 Not upgrading
by The Blonde Cookie on 2018/10/30 02:50
After looking down the long list of seriously bad recent reviews, I’m NOT doing the latest upgrade (operating under the theory “if it ain’t broke, don’t fix it”). What I’m using now, while far from perfect, is adequate; I don’t have to wrestle constantly with the software, and I know what workarounds I need to employ to get ‘er done, so…its not a perfect world, but no new surprises. I already knew their customer support was nonexistent; I have a “story” of my own. I hope someone sues them for false advertising (for claiming they have customer support). I’d say it’s possible to win that in a court of law: if someone pays for a product and substantially relies on the written description of something (“we have customer service available to serve you,” or whatever is written), there’s a case to be made if the person or business incurred a provable loss due to that reliance. Hmmm… 🤔 Dropbox appears to have gone the way of so many apps - it’s all about the Benjamin’s (as opposed to quality, reliable customer support). But, of course, the less peeps employed, the better the bottom line looks. I noticed, however, that their marketing department must be working overtime. How a 4.7 star rating is possible with as many really bad (recent) reviews is absolutely beyond me. Of course, no one would ever skew the review numbers to make an app look more attractive, would they? 🙄
Garbage for how much everyone is using this service
by Zazzers on 2019/04/12 03:16
My buddy has been trying to send me links on Dropbox for years and i used to always have problems with them yet I’m very computer savvy. I finally just signed up for an account because I was forced to transfer some legal documents. As far as I’m concerned dropbox is poorly designed. It should be so extremely simple yet it it is so extremely frustrating. On the desktop I have to login only to get to another page where I have to login again I go back to the first page it seems to be a verifiable page on by dropbox yet it just takes me to another login page very frustrating. Yesterday I’m trying to send the second MP4 file to my lawyer and it just won’t share it this year option is not even there. I could go on but I don’t care. I will pretty much avoid dropbox as much as possible and look for another file sharing service like you should too !!!!
Gone down hill
by gtw145 on 2020/10/19 15:08
This use to be great but now it is horrible When I am in need and there is a issue there is no support. The support is so bad it just as well be non existent They have a silly chat box that serves no reason other than to frustrating you more . Twitter support for a company is a sign someone is hiding for their responsibility. If need they don’t respond! Not here is the worst one A community based support meaning the owner of this community is so lazy it is passing its duty to the customers! When I made a post it took 5 days to get a response then the person could not help . The drop box feature and app doesn’t play well with others and is absolutely blocked by Chrome so sync a resume through Drop box is a fight every single time . If you have important stuff you need to save don’t do here because if no improvements are made you will lose access and with lame support options that means you are left out to dry! If your our paying for a premium services from here then you better make arrangements because any company than is unprofessional enough to charge people money without a customer support service is bad news and the reviews are starting to reflect this. There are other options that are free with 3 times the storage of DropBox and Drive that work beautifully with all browsers so google alternatives .
Music Player?
by moukeefe on 2019/09/29 20:55
I’ve been using Dropbox for years. It’s great. One thing I’ve always wanted to have though was a music player that would play consecutive songs or playlists/folders. I have many original music projects going on at any given time and I like to be able to listen to them for further writing inspirations whenever I have a free minute, which is usually when I’m riding my bike from one place to another. I end up having to look down at my phone while I’m riding in order to start the next song and it can get kinda dicey while riding a bike. I have no other issues with the app besides not being able to listen to my music files consecutively. That would make it perfect, for me anyway. Thanks, keep up the good work!
Connect A computer
by Hotshtuf on 2018/08/06 20:35
Oh my gosh! I was having a difficult time logging in on my desktop - trying to remember my password and it wouldn’t let me in. I figured I’ll just continue to use the app on my phone, until I saw the “Connect A Computer” button. I pressed it and in a matter of seconds (I’d say less than 45secs) I was able to get into my account on my desktop computer. It was just three easy steps! I’ve been using Dropbox for almost 8 years and thought it was good but nothing outstanding enough to write a review until now. I just hate the little badge icon that appears on a document when saved in Dropbox. I hide it but it comes back... All good tho!
DON’T DELETE THINGS OFF OF IT!
by Splazzatch56 on 2020/09/24 19:14
So this is perfect. I can get things from my ox to my phone. Everything about this is useful. Except for the fact that downloading the application on your laptop never works. Nothing I ever upload on it shows up on my phones app. It’s horrible. It takes 10 times longer on the website and half the time it cancels. The website works, but the app on pc doesn’t. The big issue I have is that I uploaded it to the app on my pc. But I realized it didn’t work so I deleted off of that and went to the website. Big mistake. It deleted that ENTIRE FILE! I am not happy with that. And the thing is it didn’t even tell me it would! It didn’t even ask for confirmation! It’s a terrible thing. Please fix this and this will be perfect. Oh and one other thing. WHY DO YIU ONLY GET 5 GIGABYTES WHEN YOU DON’T PAY FOR IT. It also doesn’t help that they really overprice it.
Not worth the hassle if your expecting to store things long term
by laurenie338 on 2019/12/13 17:46
This was one of the first file sharing cloud apps. However, there are much better more efficient apps out there now as the way they promote cloud is old news. Now with cloud you can usually use the storage with or without being active for x amount of months etc. it will always be there so long as you don’t delete from it . That is not the case with this app and seems to be a common complaint . Many have lost important files including myself on account of not seeing a deactivation email. Moral of the story is drop box is out google cloud and icloud are in . Drop-box May as well be obsolete when compared to the other Choices now , that don’t delete your files just after 12 months of inactivity.. 🤷🏽‍♀️
Picture & Video upload is broken
by Ktobs on 2018/10/27 16:12
Picture &amp; video upload now constantly crashes. Very slow upload when it does work. Refuses to upload when the battery is low (even if its plugged in and currently charging!) If I have low battery don&#39;t you think it would be IMPORTANT to be able to upload/backup what I can before it dies?!? At the very least they should be an option that says &#39;continue anyway&#39;. And if the phone is already charging I don&#39;t see why that matters? I can&#39;t upload a SINGLE picture? Really? Why does dropbox decide when I can or can&#39;t upload pics? This used to be a great app but recently it&#39;s falling apart. The media player is missing many desired features like fast forward/rewind 15 seconds, etc. Please fix the app! I&#39;ve been a long time customer but I&#39;m finding more frustrations than conveniences. Please fix the pic and video upload! App constantly locks up and crashes.
A love affair gone sour. Where’s the Integrity?
by Ti leaf on 2019/07/03 03:39
I LOVED the old Dropbox. The more bells and whistles you added the worse mess my Dropbox life became. I relied on you for when I traveled and I am a writer, and am heavily research and archive needy. It used to work for me. Now I am somehow getting crossfeed from Microsoft Word, and the files that get into Drop Box, just show me weird icons with “data”. But no data or files. This is beyond maddening. I upgraded to add more storage for the creative arts work my husband and I do, and now my photos are stored in some bizarre, indecipherable logic, and with over 12,000 of them...that is a drag. I agree with every single person who said, it used to work great and the. Upgrades shoot me in the foot for several weeks of forensic admin to get it sorted. I have work to do besides the fact that customers are not paid to work for Dropbox. Please become more user friendly else I abandon Dropbox, and move my data world to my own online island! Thanks for taking this as not a complaint, but a call for the Integrity of the initial DropBox Platform.
Dropbox has been hard, but paintings look amazing
by Max sword on 2020/08/26 03:53
Ok so really Dropbox is good at some things and amazingly competent at other things. They will not support the Dropbox app ( I didn’t know) the instructions are finally being edited for clarity and ease of understanding. Answers can be hard to get, although they reply fairly quickly, simple answers can take multiple emails. Now the amazing way they make my digital scans of paintings is off the charts!! Stratosphere type work. The files fit the whole frame for mobile responsive design. The file handling can be screwed up to easy( layers and nested files and folders) as you learn. I had a hard time learning Dropbox, but it was mostly my fault and now I’m really enjoying Dropbox and trying to explore all the options available.
Long time user - one ask!
by naliye on 2020/05/22 16:25
Hi there! I’ve been with Dropbox for what feels like a common law marriage length of time. I’ve been backing up all of my photos for years to Dropbox rather than keeping them in my iCloud. There is one feature however that I’m DYING for you to implement. In the Apple photos app you have this open search technology where you can search “apples” or “beach” or “Mom” and the photos get easily pulled up for you. I would be over the moon thrilled if you could build a search functionality like this to the Dropbox app. I spend so much time digging through years of images. It would take forever to move them back to iCloud just to make it easier to index but I am tempted! Thanks so much for hearing me out. Appreciate it!
Horrible
by donna381 on 2019/01/06 18:09
Useless app. Not user friendly. I spent an hour just trying to figure out how to open a file, seriously an hour, and could not get past “download Dropbox paper”. Never succeeded in opening one file, much less sharing files between devices. Googled help for this app and was told to click buttons that did not exist (but clearly should exist!). You would think an app that is supposed to help you manage documents would at least have a straightforward way to open a file. That’s the most basic thing most users would want to do and after one hour a person of at least average intelligence can’t do it. I typed the name of my document in the search bar and it told me it wasn’t found. Double checked for typos, again it wasn’t found. Tried with just one word which I knew to be contained in many of my document files... still “not found”. Ridiculous and frustrating.
Worst service ever!!!!!
by vedeta h on 2019/01/05 14:43
I have been a Custumer for over 10 years no problem. I have a yearly contract with them. This year they took the money out of my account. In June 2018 and turned off my service in July 2019. I have been fighting with them for months I gave them the receipt from my account and the Apple store. The app say active until June 2019 but when I go the the app it say full must pay money. They said they didn’t get a payment so I need to pay again. I have tried to contact them. You can only talk to them though email or twitter they will not call you. They don’t respond or slow to respond. After months of trying to get in touch with them and proving I paid. They still did not turn on my service. I called the BBB on them and they never responded. Something so simple to solve has turn me off from this product and has made me find other services better than this.
Unnecessary changes
by Geza X on 2019/07/31 18:49
Sometimes simpler is better. WHYWHYWHY does everyone try to turn their apps into a social media platform? Why. I’ve tolerated the various updates and additions because Dropbox has done one thing extremely well: transfer files and sync them to my Mac desktop. In that one function Dropbox has an unparalleled lead. But Dropbox PAPER? No, we use google docs for that and always will. Sorry. Comments? Not needed, rarely used. Sharing? YESYESYES that’s what it’s for. Sharing files. Photo sync, sure why not? I don’t use it but good to have. I’ve watched many developers “upgrade” their apps right out of business, making them cumbersome and glitchy in the process. PLEASE STOP you have such a robust platform already! We don’t need the toys, it just makes the app messy and childish. It’s hard enough to keep things synced and shared over a variety of different uses. I’ve been using Dropbox for maybe 10 years and run a whole business with it. Has always worked properly and stood the test of time. Your desire to compete in areas where you aren’t needed is going to downgrade what you are #1 in—transferring and sharing files easily and without confusion.
The one app I can’t live without
by Kaiaim on 2018/07/14 20:29
What can I say about an app that gives me access to everything I have from my cell phone- simple intuitive fail-free. The biggest tech mistake of my life was switching briefly to another service which lost my data and treated my like dirt when I asked for help. There are few things I’d like Dropbox to change but they aren’t specific to the app. The only app bug I’d like to see changed is the folder size limit which does not apply to desktop versions. it has been an inconvenience to break up one of my large folders, but still worth it to have my whole life with me anytime anywhere.
Great, but lacking
by The Terroriser on 2019/05/15 03:59
Dropbox was good, good for storing all my files, but it had too little space. 2 GB. For all the files I need stored, I had to make 4 TOTAL Dropbox accounts. At a certain point I realized I can’t deal with this anymore. And I look into transferring my files to Google Drive. Giving me 15 GB of storage FOR FREE! I try to export my files to drive, only exports one file. I search all around! Nowhere does it say “export to drive”. I get I could have done it manually, but we’re talking folders and 6-8GB’s worth of documents, data, pictures, and whatever else. No way. I find a chrome extension, connect the account, let it sync my Dropbox to my drive! All of my dropboxes are COMPLETELY useless now! Don’t get me wrong, Dropbox is great. But hey lack in storage and refuse to give you options to transfer elsewhere. They don’t want to let you go.
“Camera Roll” is not the same as iOS’s Camera Roll
by SeriouslyDave on 2019/04/13 15:34
Reply to the Developer Response: The Developer’s reply discussed automatic photo upload. However, I was not talking about automatic upload and did not use the term. Therefore, I have modified my review to clarify. —- Review —- When manually selecting photos for upload from an iOS device, Dropbox is shows an iOS Moments view of iOS photos. Dropbox calls this “Camera Roll” even though it does not match the iOS Camera Roll. Worse, Dropbox does not offer a way to select photos for upload using a view that’s in iOS Camera Roll order. You have to remember the date you took a photo or do a whole lot of scrolling if you have more than just a handful of photos (scrolling is required because of the screen space wasted by an iOS Moments view). This is a not user-friendly approach. Another issue is that you must tap each photo instead of being able to slide your finger across the screen to select multiple. These are not the only usability issue I have with Dropbox and I use Dropbox less than I would like because of them. However, it still remains somewhat useful to me so I gave it three stars.
Camera Roll Does Not Auto Upload To Customized Folders
by Infamous334 on 2019/05/05 17:43
My biggest issue for a few years now is that when taking photos I could have those photos uploaded to specific customized photos. This was an option via settings 2 years ago but for 2 years now it defaults to a folder “Photo” with no chance of selecting which folder. My business has 7 field agents taking about 30 photos each day of real estate properties. I use to be able to create folders for each user and have their photos upload to their specific folder per device. In the office it was very easy to sort out which photos were taken by each agent. Now they dump all into one single folder “PHOTOS”. I have talked to development about this but they tell me it was a 3rd party license called Carousel that allowed them to upload to customized folders but they failed to renew the 3rd party license. Now I get emails stating as of May 7, 2019 my version of the product will fail to operate unless I update but when I go to App Store it tells me I have the latest version. Should the product fail to operate as of May 7, 2019 we will move everything to ICLOUD because the support and tools we need simply don’t exist anymore. This product that once was very good simply does not support my business workflow anymore.
Need Office 365 subscription?
by Conan444 on 2020/02/09 17:46
I have been using free office apps on mobile devices and a 2011 personal/home license on an iMac. Now a message pops up saying I need an Office 365 subscription to edit Excel spreadsheets and Word docs on my iPhone. Is this an error? Or have Microsoft’s or your policies changed? ————————— Thank you 🙏 for your response. I do not have a device with a screen 📺 over 10 in. Just an IPhone and iPad mini. The prompt says sign in with an office 365 account in order to be able to edit, but it turns out you can just sign in w/your regular old Microsoft/Outlook account. This is very sneaky of Microsoft. I was almost about to purchase a subscription!
My ‘go to’ app
by MacNito on 2019/10/09 01:25
Used Dropbox daily for many years now, for saving and uploading attachments on my mobile emails and saving and uploading pictures receipts etc. In some cases I even use it to sign legal forms. My only issue is that lately Say last 3,4 months uploads have been slow and ‘hesitant’ to upload in emails and while in some cases it helps if I open the app itself it isn’t consistent and sometimes I have to give up and wait to access files on my laptop. Would be really fantastic if that functionality can be restored to its original speed and reliability!! Else. Thanks and keep up the good app! Cheers
Bait and switch paywall tactic
by El Grayso on 2019/10/24 01:33
I use a lot of devices. Dropbox was the universally accepted free cloud service and a ton of apps spent a lot of effort making them work with Dropbox because of this. Now Dropbox is behind a paywall if you want to use more than 3 devices. That’s fine and I’ve ditched it for Google and Apple which I pay for and are affordable. The problem is that a ton of apps still only link to Dropbox, something they decided to put weight behind due to Dropbox being accessible by all. Most cloud storage apps allow upgrades for more space if you like their service. A reasonable competitive tactic. Dropbox’s tactic feels manipulative, and more like a random to keep the systems users have already set up between their devices. Dropbox is free to do this. It’s a free market. But users are also free to give them 1 star and ditch their company in response.
It’s improving but needs basic improvements first
by Mrose34 on 2019/10/21 12:23
They’ve been improving the app for months now, and while I appreciate the improvements they still have some basics they need to work on. For instance, sending a larger file - like an iPhone video - directly to Dropbox almost always fails or takes way too long. Also, Dropbox will not upload my camera roll unless I have the app open and not just on the background (like the settings claim) I have to literally have the app open for it to upload my camera roll. That’s annoying. If your phone locks while it’s uploading, it stops uploading. These are basic issues that should be fixed before working on opening word docs within the app.
Dropbox Business - Zero technical support :(
by HamishGinge on 2019/10/12 12:43
I have used Dropbox for many years and it’s essential to my workflow I recently encountered a synching problem which prevented me synching my files. This is a huge deal for me. On the advice of the Dropbox team I upgraded to the Business Option. I was promised advanced tech support. I will spare you the long details but simply put I have been totally abandoned, phone support simply get you off the phone as fast as possible, chat app is either not operational or refers you to email... Emailing the support team as I have done thirty or so times simply generates yet another ticket number. I have waited 6 days for the advanced technical team to get back to me... Nothing ;( When the Business team were selling me the upgrade I had staff members all over me ... when I needed Dropbox Support... .. I just very polite empty standard promise email and now not even a reply to any of my polite emails Dropbox is great til it goes wrong ... then it’s a disaster and you are stuck
Good For The Most Part
by Oof Beans on 2019/03/27 15:16
It’s a pretty good app, I prefer it over google photos. The only thing is that when I upload more than 10 photos at a time, they just won’t download. This is a major problem because I’m switching devices and want to save all of my photos, I want to upload all the photos I want to keep at the same time and have them down load instead of just sitting there with a gray bar under them or saying “waiting to download.” Its fine when it’s only downloading one picture at a time, (since that happened before) but I don’t have control over how many pictures download at a time (and it’s usually four) please fix this!
Currently not usable with iOS 14
by Notthebeez on 2020/10/19 12:05
I really love dropbox, but recently since ios13, the app is completely unresponsive while using dropbox connected to the “files” utility app on iPad or iPhone. When using dropbox through files- Dropbox will constantly crash/ desync folders. Also I try to batch import images into dropbox this way and it just constantly crashes or stops uploading images to the internet. In many cases if I have to try at least 5 times to get all my files moved into the right folder. It’s extremely time consuming and really makes me feel like using a more reliable cloud storage like google drive or iCloud Drive. Both iCloud Drive and google drive do NOT have these same issues. It’s only dropbox. Please fix your app and make sure it’s working properly with the new iOS! I’ll change my review!
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341,358,383,354,368,322,330,314,361,416,375,348,324,324,350,382,361,407,374,351,321,385,423,395,365,373,347,325,387,402,331,392,373,328,230,424,359,337,382,376,303,297,366,397,351,397,308,289,185,424,438,296,424,350,314,325,347,369,351,330,319,310,280,360,366,291,301,345,294,289,335,327,333,344,328,316,355,351,360,345,326,327,238,428,364,344,345,275,280,318
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