Dropbox - Backup, Sync, Share
Dropbox lets you back up photos and videos, and access files stored on any of your computers or mobile devices—from anywhere. And with advanced sharing features, it’s easy to send any file, large or small, to anyone. Features: • Automatically back up the photos and videos in your camera roll—all in the background. • Access any file in your account—even offline—and preview over 175 file types, no special software required. • Easily share large files by copying and pasting a link you can send to anyone, even if they don’t have a Dropbox account. • Scan documents using your camera, and turn receipts, documents, whiteboards, and notes into PDFs. Sign up now for your free Dropbox Plus trial. You'll have room for all your files, and space to spare, with 2,000 GB of storage. Our latest sync technology can automatically move stale items off your computer and to the cloud. And Dropbox Rewind lets you roll back any file, folder, or your entire account, up to 30 days. Or, existing Plus customers can upgrade to Dropbox Professional. With 3 TB (3,000 GB), you can store all your stuff—from work projects to personal photos—and have space to spare. You and your clients can comment on most file types without leaving Dropbox. And you can protect your work with a watermark, add shared link controls, or rewind your account up to 180 days. Before starting a trial or completing payment, you’ll see the plan price. This amount will be charged to your iTunes account at confirmation of purchase and on renewal and will vary by plan and country. Dropbox subscriptions renew monthly or yearly, depending on your plan. Your account will charged for renewal 24 hours before the end of your current billing period. To avoid auto-renewal, turn it off in at least 24 hours before your subscription renews. You can turn off auto-renewal anytime time from your iTunes account settings. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. We’d love to hear from you! Join the Dropbox community: https://www.dropboxforum.com Terms of Service: https://www.dropbox.com/terms Privacy Policy: https://www.dropbox.com/privacy
by anonymouse293018 on 2020/03/30 15:09
This is the best workspace/cloud I love this and always use it. It could also be used as a place to work on stuff with a team. But, it's still great for a cloud service.
It gets me by
by Jpersondirect on 2020/03/29 16:26
To be honest I think it is terrible - at least the app. I strongly dislike the amount of time it takes to load an image or play a video from the cloud, actually it is the same on a laptop too. I hate that it barely organizes camera uploads. It is a two step process to delete - it should give you the option for one step or to choose many things at the same time to delete (this is in app on phone). Beware of uploading a lot of photos and videos; Dropbox doesn’t give you any easy way to organize them. You have to do it on the phone one photo at a time.
Love it
by ELOYHERE on 2020/03/29 15:24
So many uses. A great application for a rainy day.
Please remove me
by captscottie on 2020/03/29 13:58
That’s because I canceled 30 seconds after accidentally loaded it please remove it
Slow to move my files to drop box
by Bestkidsever on 2020/03/29 12:41
The pics keep pausing
by callaellc on 2020/03/29 00:46
Dropbox helps me keep all my files organized and easy to find! I don’t know what I ever did without it!!
Photos access from iPhone
by Davidoso on 2020/03/28 12:15
How do you not have this basic integration that allows a user to upload photos from their phone to a Dropbox folder? Switching to gdrive...
Dropbox Crashed on IOS 13.3.1.
by kellyrex333 on 2020/03/28 03:51
Dropbox Crashed on IOS 13.3.1. I just updated my Dropbox now it it crashed my iPhone 7 Plus running the latest iOS 13.3.1 kindly do something ASAP
Love the availability
by Retired KAL on 2020/03/27 18:44
I love the access I have to my documents across my phone, iPad, and computer
Attributes files are all I can find.
by asddgnko on 2020/03/27 18:18
My folders are full on only files “.attributes” but none of the original files or photos are there. Very bad I counted on Dropbox to be a secure place to save important documents, photos and music files now I’ve lost it all.
Entire service is down!
by Repotsbog on 2020/03/27 08:32
I thought it was just me, but it turns out even their website is down. Hopefully they figure it out soon. Back up your files now while you can!
I prefer OneDrive personal library
by Robert_J_Lee on 2020/03/27 04:00
I used Dropbox for 5 years, and now I like OneDrive personal library. Hope Dropbox could add this feature because I’d like Dropbox more then OneDrive
by Niclaughter on 2020/03/26 22:47
Literally just had to download the app to access a file on mobile web. So yep, make your website less stupid please.
Totally Unacceptable
by Manup456 on 2020/03/26 21:16
I didn’t use Dropbox for a while and recently went into the app and all my family photos I had backed up are now gone. I have no way of getting them back so how does it make sense that you use a cloud service like this as a backup that deleted all my photos.
Account disabled
by Nice4567 on 2020/03/26 16:00
Account disabled. No customer service support. No answers. Made a new account and posted in community and was banned from having access. Lost 6 years of saved content. Horrible app.
by Conde Negro on 2020/03/26 15:40
The app doesn’t always appear as an option on my windows 10 when ready to send a file I usually have to save on my desktop first and then go to Dropbox to upload. I not sure how to fix the problem.
Great service!
by Sorry and sad on 2020/03/26 03:40
Super user-friendly! I love the sharing and file storage options it provides!
Can’t upload photo in the background
by 快被FB氣死的用戶 on 2020/03/25 23:28
I used Dropbox for many years. But as title, the app is like a trash. You’ll have mire&better choice if you want to backup your doc&photo.
by birdi57 on 2020/03/25 19:34
I can’t access my drop box to get my resume sent to potential jobs
Please Consider
by CasCoop on 2020/03/25 18:15
So far things have been working smoothly but please consider adding a toggle option to switch between personal and business accounts on mobile devices instead of having to completely log out then log in to the other.
Excruciating upload speed
by jakeplus on 2020/03/25 18:08
Okay I get it that the user interface is great but for the experience, Im not quite sure. Uploading is terrible to say the least. I have to keep tapping on my phone every 30sec so it doesn’t sleep because if it does, the upload stops or pause for some reason. And even when using it I can’t open any other app(s) because for some reason it doesn’t run in the background. Typing this review right now i am currently uploading a file and it has stopped uploading until I open the app. You have to watch the phone for the entire 100% upload. And it’s super slow regardless even if you’ve got 5G. I’m running IOS 13+ on 7plus. I’m a photographer and using the upload faster really helps. Don’t know if this is just me or... but this has been happening for the past 3 years I’ve been using Dropbox on mobile. Not so great. Hope it’s fixed. Thanks.
Pdf viewer needs work
by abalentine2349 on 2020/03/24 22:08
On Android it’s great. On iOS needs work. iOS when viewing PDFs is shows little note pads all over where someone made a comment, so many that the pdf is not legible. When viewing same file on android the info remain but the sticky note icons are not visible so you can actually read what was written.
Great Tool!
by Carpla4 on 2020/03/23 21:44
As a musician Dropbox is a fantastic tool for sharing musical files with other musicians. It’s so easy to drop a file in, and have everyone make changes or comment. This is an indispensable tool and I highly recommend it.
Keeps crashing
by that_judo on 2020/03/23 17:23
I upgraded my account for more storage space and the app keeps crashing uploads my videos super slow had to reinstall the app to get a video to upload
Be perfect if not for ...
by jbl1975 on 2020/03/23 08:56
One of my fav cloud data storing service. The app’s UI is clean, very easy to use and master, but their basic, introductory, free plan, is one of the worst amongst similar productivity apps also classified under cloud-based storage providers, when it comes to the amount of memory allowed to upload and be availably accessible, it’s really on the basic tier when you first sign up. I just really love everything else so if their basic free account was more competitive, I’d eventually update to a paying one. Just my two cents.
by MORGSMOO on 2020/03/23 00:40
The update makes it crash :/
Why won’t the app open?!
by <3mrssmith on 2020/03/22 22:00
Is anyone else having this problem? I just updated the app and now it won’t get past the Dropbox screen then it just shuts down completely not allowing me to get access to my photos and videos! Please fix!
Minus 1 star
by jww55434 on 2020/03/22 13:12
I use the scan document feature daily. I find it very useful for scanning receipts and other documents when I’m out and about. But I have to take away one star for the latest version of the app for taking away the ability to use the flash when scanning a document. Many times I’m in my car after dark when I need to scan a document and it’s impossible to capture a scan reliably without the flash. Please add the flash function back. Other than that, this app gets a solid 5 stars.
Unauthorized subscription
by Crunchy1973 on 2020/03/22 02:03
I did not authorize this. After todays bad experiences with support I will never purchase another Apple device again
Rip off !
by AlexTheDukie on 2020/03/22 00:29
My coach who has a subscription has his teaching videos on Dropbox. In order to access them Dropbox also requires I pay them. What a joke...
Crash and burn
by ChosenJW on 2020/03/21 15:21
App won’t open after last version update...
You’re awesome
by blaze12347565 on 2020/03/20 20:35
You look really good you actually Connect to my computer
Muy chevere!
by djAdamB on 2020/03/20 16:17
Thumbs up!
Awful support team, don’t bother
by Kochamara on 2020/03/20 01:57
Dropbox disabled a bunch of paid accounts recently without notice or explanation, including mine. I’m guessing it was a mistake, but now the data’s gone and their support team is ignoring all messages on multiple channels. You can find the thread on Reddit. It’s such a shame. I loved this service, and the app itself was great... but if you can’t trust the platform, what’s the point. A gigantic disappointment.
Limited To Only 2GB!
by AoiArekuShiro on 2020/03/20 00:57
Not 4GB To 8GB! :(
YouTube videos
by dffjjhchjjrdfjklb:4 on 2020/03/20 00:34
I thought I could download my YouTube videos and keep them in my Dropbox. Sadly that has not happened for me
I bought and did not get my space
by asolpo on 2020/03/19 19:04
I paid for the 11.99 and did not get my space I paid for . I want a refund
Pop ups
by Medledan on 2020/03/19 17:27
Wont stop asking me to review with a pop up.
by michael.pee pee on 2020/03/19 08:59
Love it
The app is good but could be better
by apadmostok on 2020/03/19 07:58
The process of uploading scanned documents can be optimized.
by Big Lipp on 2020/03/19 06:30
Love it
Great app
by Yjnnnn on 2020/03/16 22:26
I am using dropbox for scanning my documents and recipes. Working great for me.
Remarkable Presentation Tool
by Pepper Williams on 2020/03/16 22:16
This is an amazingly simple product!!!
Great tool
by Rep Bill on 2020/03/16 21:34
Dropbox is a great tool for making sales presentations.
Too slow
by lachiskiliz on 2020/03/16 17:44
Too slow
Great For Scanning
by tcidoug on 2020/03/16 15:43
Or used to be, I don’t know what changed recently but I can’t engage the flash when scanning and now my scans don’t look good. Please help.
Please Help!!! Please Reply!!!
by Eye*Candy on 2020/03/16 15:30
I can’t actually bring up my videos nor my pictures, why?
Too many updates!
by BAR112 on 2020/03/15 18:49
Why do we need so many? I am not a business; I’m an individual. Don’t need all the chat and share nonsense. Can I disable all that stuff? Also, please let us open password-protected documents in Dropbox—STOP changing it to open in Microsoft Word! You got it right once, then messed it up again! Basically, Dropbox is OK; but you have strong competition with Apple’s iCloud and Google Photos.
by dr.goober on 2020/03/15 00:17
Easily upload and share files too big for email attachments. What’s not to love!?
by sharonbr2003 on 2020/03/14 20:48
I like having a place on my phone where I can save files between friends. It’s very convenient.
by ohknowhedidnt on 2020/03/14 17:20
I love the flexibility from various platforms . I would suggest to any creative person much better than media fire. Loads bigger files quickly . As my budget increases I’ll get more space . But the best thus far. Sometimes they are some issues with others downloading what you set up . But typicallly you just resend link and it works . I am totally great full for this it has saved me for real . Thank you for your service
I want to unsubscribe, please show me how.
by Bekzzzzzzzzz on 2020/03/14 15:46
I want to unsubscribe, please show me how
by MarioStar998 on 2020/03/14 06:54
I noticed under battery settings that Dropbox is continuously running in the background. Is this a bug or what?
Bug fix
by Ca$hking19 on 2020/03/13 16:28
This app keeps crashing on me.
More FREE space!
by xoMrsHenry on 2020/03/13 13:44
I’ve been using Dropbox for years and I really like this app. However, I would like if there’s more Free storage space just to give users the ability to add more w/o paying every month. Everyone doesn’t want to subscribe to every service! 🤷🏽‍♀️
by PleaseHelpBrianIgo on 2020/03/13 12:28
It doesn’t work at times and I don’t get it. My blue frame turned white and it won’t focus.
High quality back up, hard to search in
by Grannaz on 2020/03/13 09:13
Great for backup without having to jeopardize the quality of the photos. One thing that’s missing though big time is face recognition, location, etc... to make it easier to find something when you need it.
Where’s the scanner flash
by corey415 on 2020/03/13 03:23
We want flash. We want flash
Rip off
by Lmott65 on 2020/03/12 17:27
I&#39;m not happy I tried to cancel it. Hard to find to cancellation. Don&#39;t buy this!
I use it daily
by Altapetens on 2020/03/12 17:19
Great service. I work from a number of different computers and devises. I work from home office, work office and in the field. Everything is in one place! It saves automatically, updates automatically, works with Word &amp; Excel, just great. This is incredibly convenient. I don’t know what I’d do without it.
Scanner is Ruined
by U704208h on 2020/03/12 07:29
Can no longer scan with flash, and camera image looks absurdly large. Please fix !!
Do not upgrade!!
by I like ducks. on 2020/03/11 16:44
The latest version takes away native support for viewing MS Excel files. What a joke...taking away useful features 😡
by Velkast on 2020/03/11 03:33
Excelente y relativamente fácil de usar. Gracias,
The convenience of Dropbox made mobile
by Nev P. on 2020/03/10 04:16
I love that I can take all of my files on the go. It is especially handy when someone shares something with me, but I don’t have my laptop with me. It tends to look a little cluttered, but is very accessible otherwise.
by Jajrood on 2020/03/10 02:15
It’s frustrating that every time I leave the app for a moment it forgets where I’ve left off and it goes to the main page. Can we please have it so it at least stays in the folder I’m working on for a minute so we can get work done and not have to start all over again. It seems super intuitive to have it that way.
Flawless and fast
by Apodamuss on 2020/03/09 12:07
I’ve tried many other file share apps. Many are slow and cumbersome. Dropbox is almost magical regarding how quickly the files appear on your phone and other computers. Never has any issues. It’s very user friendly. Love Dropbox
Who created this mess???
by Spartan 1986 on 2020/03/09 12:05
What a disaster!!🙁
Photos uploading sideways
by Terrible and disappointing on 2020/03/09 02:53
Photos are uploading sideways since Friday.
by mschultz on 2020/03/08 23:37
Wow. People’s expectations have really been lowered to rate this app as highly as it is. The costs just keep going up, and the features stay exactly the same. I’m paying about $100 a year - oh wait, it’s $120 now - for basic cloud-based file storage and that’s about it. Want to add a password to send a file securely? THAT COSTS EXTRA. Want to sort each folder individually and have it remember? NOPE. Want to customize the app so you’re not stuck with their user-unfriendly choices? FORGET ABOUT IT. So frustrated with this company and service… but no one seems to care enough to create something even slightly better.
We should be able to choose the default view after opening the app
by Why no... on 2020/03/08 08:20
I’d like for it not to open into most recent files
Listen to yourself
by Pierre Ferrari on 2020/03/08 03:49
I love it cause I can enjoy my own music.
Photos Uploading Sideways
by LouandLeo17 on 2020/03/08 00:34
My photos are uploading sideways now and I have no idea how to fix it!
Photos are upside down
by orkwood T Watt on 2020/03/07 23:42
Downloaded the latest app update and suddenly all my photos are uploading upside down..??? This has never been an issue previously and I’ve been using Dropbox since 2013. I take my photos in exactly the same way I’ve always done on my iPhone.
by Big Daddy Dammyololo on 2020/03/07 21:29
I’m taking a class and all my slides are uploaded here. It’s so convenient to be able to access everything at my fingertips
This app is terrible.
by SharifshshakHdghaha on 2020/03/07 15:48
Crashes constantly. Black screen on startup. Cannot attach files unless you want to use a worthless Dropbox link. Crashes when opening an Excel file. Makes you wonder who are the idiots this company is hiring to develop this app.
by Murillo Jesus on 2020/03/07 13:46
by Kryptonite2203 on 2020/03/07 12:48
Dropbox is an excellent resource for storing special photos to be shared with others.
by lytle tx on 2020/03/07 02:11
Why do you say free when at the end you are charging me
The past, preset and future in your hands
by expansivebits on 2020/03/06 14:16
I’ve never been so dependent of an app like this one. Some I wonder how have I lived without it before having it! And then I remember that I have it since you guys released it and smile from the inside out. You guys make possible my dreams conquest!
Love dropbox
by reddog3104 on 2020/03/06 00:08
I love this app Please don’t change it
by Will T 1 on 2020/03/05 20:18
Thanks Dropbox for a fantastic job
by Edina Dan on 2020/03/05 19:37
Great tool for my business. Sharing documents from my phone, anytime, any Place!!!!
not so sure
by Imhisjoy3 on 2020/03/05 18:12
as in not so sure i want to try this app. i am deep rooted in the techno dork camp. i’m not even good with cutting &amp; pasting so when i read “iffy” reviews from people who obviously know more than i do i get a bit worried. i only recently got up the nerve to try adding photos to the contact list on my phone which is probably 4=5 yrs. old. you could safely say i’m not getting warm fuzzy feelings. maybe if i start seeing some consistently decent reviews i’ll change my mind.
Doesn't upload
by Peace love and Kris on 2020/03/05 11:57
My phone must be &#34;awake&#34; and Dropbox has to be the only open app in order for it to upload. Once the screen goes dark, so does the upload feature. In addition, they have it so it only does background syncing when it senses a change in your location. If you work from home, that doesn&#39;t happen too much. So basically I spend hours manually uploading with my app open and my phone awake, without the ability to multitask. It makes no sense.
Idk what I’d do without it honestly
by The real Herron on 2020/03/05 05:28
Because I write music this is handy
Love Dropbox
by LulucaVegas on 2020/03/05 00:53
Great way to provide clients access to their photos.
More storage
by viqster on 2020/03/04 20:35
Need slightly more storage for the free portion
Love this app but one request
by Marc Nischan on 2020/03/04 20:02
Indispensable app but photo upload is ridiculously slow on mobile. Not just for me, and not related to connection. Please fix! I use it in the field every day.
Not now
by 9&8$6? on 2020/03/04 17:34
by buttthought on 2020/03/04 14:59
Get it done
Poor Customer Support
by Harrrrrey on 2020/03/04 02:07
With no prior warning my Dropbox account access was disabled due to a space issue. I can’t log into the forum to get assistance with out an account, can’t call support, can’t reset Pw. They only take a written request for help after creating a new temp Pw for help only. Non “Business accounts” get no phone support and must wait 2 business days or more for a written response ( still waiting). Don’t count on any timely help or even any help from this company. If you rely on storing documents that you need daily DO NOT USE DROPBOX!! My business is screwed thanks to this app!! NOT GOOD!! I’d give 0 stars but Apple makes you give 1
Very pleased with this app
by Romantower on 2020/03/04 02:06
Very convenient way of storing my file for travel.
DS Quattro
by DS Quattro on 2020/03/04 01:23
I’m a rap artist and I use this App Store my music and beats my producers send me and it’s very safe and reliable
Great Shit
by BDDluvsMANDIG on 2020/03/04 01:17
I luv it
Lost kids photo
by Bishop1000 on 2020/03/03 16:16
We trusted this company with our precious photos of our kids growing up. They claimed that our unused computer deleted it. Gone. Very disappointed
Not easy to navigate
by MiriamJason on 2020/03/03 14:48
It’s hard to navigate and it doesn’t let me save elsewhere only Dropbox
Una nube consistente
by AlvaroCM on 2020/03/03 08:12
Me gusta mucho la sencillez y confiabilidad con la que puedo trabajar en Dropbox. En los años que llevo trabajando con esta plataforma no he tenido dificultades con mis documentos.
Hit download to open file and rename
by doubledee20 on 2020/03/03 00:54
Like any app “upgrade” you have to play around with the file to get it labeled from screenshot—on your laptop, but for phone access Dropbox beats yahoo or outlook for speed accessibility in opening files. And iCloud also: no spinning wheel here!
Great BUT IPAD sync and Files App
by MDRixon on 2020/03/02 14:03
Works great most of the time but can randomly lose the files you told it to leave on your iPad [offline] and you find that out once you are disconnected from the internet - the hard way. So not reliable as a laptop version. The integration with the Files App is next to useless. It does not retain flagging like a file folder. If I have offline files saved in Dropbox, they do not show in the Files App. The frustration with the integration in iPad OS is going to push me to replace it with Apple’s iCloud - not what I want to do but I need access to my data reliably.
Great! But...
by Sjshdudjnrj on 2020/01/22 20:42
Ok, so first off, I want to let the devs know that they did an amazing job making this app. It has a simple design, looks great, and is very user-friendly. One thing is that Google Drive offers 15GB for free, while I think Dropbox only offers 2GB. Maybe for the free version, upgrade that a little bit. Anyway, I mainly use Dropbox over any other service, because I believe it&#39;s better, but I might have to switch to Google Drive for more free storage. The one thing that I would add to it, is shortcuts. For example, if I could have all my files in one big folder, and them scatter them across different folders using shortcuts to the same file, in the big folder. I use Dropbox to keep my music MP3&#39;s, but I can&#39;t have them in different floders without copying and pasting, which would take up twice the storage. I would have multiple folders, and ,for example, have my song in one folder, and another, without doubling the storage. I would want them both to point to the MP3 in the big folder with all my files, that I mentioned before. I would love to have this tool, and I&#39;m sure a ton of others would. This would definitely bring you over the top better than the other cloud storage providers. Thank you for making an awesome program for us to use!
I really wanted to like Dropbox
by Artemis12234 on 2020/02/03 16:43
This is a review on Dropbox in general. I wanted to use Dropbox to back up files I accumulate on both my phone and my computer over time onto a cloud. This includes work files (minimal though) and (mostly) personal photos/videos. But I have so many issues syncing files whether it be from my phone or my computer, I just can’t do it anymore; it takes way too much time. And I’ve had the paid version for a couple months now! I thought maybe Dropbox just had a learning curve but the issues are perennial. I constantly have to troubleshoot the syncing and google solutions for things like clearing the cache on my Mac. It’s like I have to treat Dropbox like a baby, only back up 50 photos at a time or it glitches and never uploads at all. Even troubleshooting pages from the Dropbox website don’t solve my problems, even if it’s only 4 simple steps. I don’t understand—I thought DropBox was a large and reputable company used by professionals. I’m using Dropbox for mostly light, personal reasons and it doesn’t work properly. Looks like I’m going to have to back up the old fashioned way: external hard drives.
One last thing
by Nightmare13473 on 2020/02/09 23:48
I’m really happy u added a Dark version to it, now I’m not straining my eyes with all the white, I never liked bright things, but to get to the point, there’s one last thing I would love for u to add to the app. I download audio files on Dropbox and I use it to listen to it when ever my WiFi decided to cut out for a few hours (ya it does that I’ve been trying to get it fixed) now it plays the files just fine, but whenever the song ends, it doesn’t go to the next one, so I have to stop whatever I’m doing, go the the app, and either replay the same song or just find a new one to listen too. And I don’t like being stopped in the middle of drawing or doing work. Is there a way u could add a media player or something? Like when u play a music or video file it just goes or opens up the media player? Plz if u can do it I’ll be very great full, I&#39;d definitely have less distractions when I do my work.
All files lost and not given a refund
by Tahisha on 2020/02/12 16:57
Edit: The company’s response is unacceptable to me, neither taking accountability for their lack of communication or defrauding me out of my money. I will never be using or recommending their services to anyone and with these business practices I am sure they will go out of business sooner rather than later! I found charges on a credit card statement that I thought had been cancelled going back two years with a monthly subscription to Dropbox. Because the account was linked to an old email address that I could not recover, I lost about a thousand photos of my family and travels. When I contacted Dropbox the agent I communicated with refused to speak with me on the phone, could not recover my photos, would not refund me the monthly subscription that I had been paying for this “service” unless I gave them my credit card number over email, AND would not let me speak to anyone else. If I could give zero stars I absolutely would, this is a horrible company. Google Drive is superior in every single way and I have never had a single issue with them!!
Great App but very unstable after update
by KJP2U on 2019/06/23 18:34
I’m having the same issue as Dudebraj9000. I have an iPhone 8 and have been using Dropbox for years. I agree that the updates have had no added value other than adding additional steps. When I’m uploading photos, I can no longer scroll down to see which photos are uploading. It jumps back to the top. Also, when I go to a photo album from Dropbox to upload photos, it will jump to photos from 2017 or 2018 unless I scroll real slow. Also, if I “move” photos from one folder to another, it now leaves me at the folder the photos got moved to instead of the folder I was working on... really annoying. I believe that if I “copy” photos from one folder to another, it will put me back to the folder I was working on, which is the way it has always been. Lastly, I had disconnected any auto uploads or syncing to Dropbox from the start, yet there is an album again called Dropbox with photos sitting in it... some very old photos. So I don’t know if those photos were uploaded or not. I have never auto synced my photos with Dropbox because I like having control of it. I gave you 5 stars because I use Dropbox every day and I trust that you will fix these issues. Overall, it has been fantastic, but more so in the older versions.
Too much money for notta lotta “service”
by The Notorious t.i.g on 2018/07/12 00:39
After the recent update, DropBox stopped working properly for camera-roll upload on my iPad. Their solution? Remove the app, forget the network, fully restart the iPad, re-connect to the network, and re-install the app. Seriously? Good thing I have nothing else to do ... oh, wait. Basement flooded. So yeah, I have something else to do that&#39;s rather urgent. Good news is that yes, this did in fact resolve the issue, but really, I have other things to do in my life than reset apps with updates that fail. Especially when paying $75/month for the business version. For $75 a month I expect a MUCH better UI, amazing support, in-file search (not just the file titles), and so much more. Instead, we get the un/re-install merry-go-round, an ok UI, low-availability support (US normal business hours only), and an amazingly klugey sync setup. Heaven help you if your Mac has an external drive. What happens when you get a new Mac? It downloads everything from Dropbox again, even though all I did was remove the USB plug from the old machine to the new. Good job, Dropbox. Well done. Now I gotta wait for 4T of data to re-synch. Their super awesome support response? Well, we told you external drives might not work as expected. I’m totally looking for another service. Seriously, $900 a year for this? I feel like an idiot for locking myself into this “service”.
The love is gone...
by Kht2015 on 2019/10/09 13:21
I used to love Dropbox. Started using it when I was a student when it first came out. Now I used it mostly for ebooks in the .prc files and export directly to Kindle. Have it on both my Iphone and Ipad. But for some reason after the last update I cannot directly export those books to Kindle anymore. When I click on the file Dropbox doesn&#39;t recognize it as a Kindle document anymore and came across as data and said it is incompatible with Kindle when exporting. I have been doing it for years. It still works on my Iphone because I have not updated. I was planning to upgrade to a better account but with this issue I am about to jump ship and forget Dropbox altogether. Every major update brings more headache. I am considered tech savvy and can navigate thru pretty much major upgrade/updates on most apps. But this is just too much. I have many files in .prc and now cannot export.
Never liked Dropbox and still don’t
by Conan the Reviewer on 2019/03/14 04:17
This app is confusing and hard to use. A friend sent me a Dropbox link of a song file, and when I clicked on it I got the option to either get the song in the browser or “download the app,” which I had already done. I clocked the latter option, and it just brought me to the App Store. When I clicked open no notice appeared about the download; it just took me to the app. As far as I can tell there’s no way to search through emails or Facebook messenger from the Dropbox app to download the link. I then went back to the link and clicked the other option, “open in browser,” which took me to a playable file but again gave me no options to download the file. I’ve always had problems with Dropbox, and the only time I use it is when someone shares something with me on it. This was one of those times, and though this was my first time using the iPhone app, I came away from it disappointed as usual.
Great except keeps losing recent files
by Paul, just Paul ... on 2018/10/26 00:27
99% of the time when I used this app, it is to do something with one of the three or four files I have most recently edited. For some reason this app keeps losing track of those, which makes it take much longer to use. Last time it was because they forced dropbox paper towns artificially find a recent list, this time the paper staff is back again and all my recent files have disappeared. There is no option to remove the paper spam from the recent list. For bonus points they say it’s easy to contact them if you have problems about the app. It isn’t. When I finally found a way, their support page doesn’t work; it won’t let me choose a device and therefore won’t let submit a ticket. This is of course on my iPhone, the same device the app is running on, using safari, the default and dominant browser. Ridiculous.
Stop changing stuff!
by Dudebraj9000 on 2018/09/18 09:03
Why do you guys constantly insist on changing the whole interface of the app? Seriously. Every update things are different, and not in a good way. Also, I can’t scroll down on my synced folders anymore. It makes my files disappear when I try. This started after the recent update. I’m not one of those “let me speak to your manager” kind of people but I just had to let you know how bad my experience has been so far. Please fix it, and leave it that way unless there’s a really important bug to fix. Also gave you 5 stars because I know you’re hard working people over there and I pay for pro. Don’t hate the app, just hate the constant changes to the overall look of the app that honestly seem more like a step backward than forward.
Now that it’s fixed, it works well.
by Thistlelip on 2019/11/18 22:50
A few days after leaving this review with a one star rating the issue was fixed. When this app is working it’s quite good. This app was great until a few weeks ago when an update removed the ability to close a file and have the entire screen be for the titles of files. As it is now, the only way one can view titles of files that are more than seven characters or so is to start the process of moving a file which then gives a screen that shows the titles. I pay annually for Dropbox and thus have another 9 months before it will be financially feasible to switch services, but if you have not already paid for Dropbox, I cannot stress this enough, DO NOT PAY FOR THIS app. At least until such time as they correct this issue. It is practically unusable as is.
Now Requires App Subscriptions
by justmyopiniontoo on 2020/02/27 16:44
After years of being able to view PDFs, Spreadsheets and Documents, the app now forces one to subscribe to Adobe, Excel, etc. To what purpose? Those of us not using it for business are not trying to update anything: we’re only wanting to view documents that we generate elsewhere. Without the option of “view only,” this app has become useless and only gets one star as Apple won’t allow zero. Edit to Response to Developer’s Reply: I am able now to either open a password protected file for view-only by selecting the “go” key on the keyboard, bypassing the “open” icon for Excel, or ignoring the “go” key and selecting the “open” icon to follow the Excel pathway to edit the file. Thanks! Response to Developer’s Reply: Your reply is demonstrably false. Despite the indications in your help link, the App stopped opening Excel and PDF files that are password protected without using Excel and Adobe. There’s nothing like entering a password in response to Dropbox and then dealing with the prompt maze of those applications to finally get another password screen from them. After years of successfully entering file passwords at your prompt, this happened after *your* upgrades and before I chose to update to iOS 13.3 from 12.x. This is all on you.
Five stars for completely disappointing me!!
by keilaa.17 on 2018/07/24 10:01
I’ve had this app for a while now. They promise to keep all your pictures safe “NO MATTER WHAT” which is all a lie! Let’s say u lose access to the account for a bit so you are inactive with it. Well without them even asking for your permission, they decide to erase your account and all the pictures you saved with it!! I completely believed them like an idiot and deleted my pictures and gave it to them so they can “KEEP IT SAFE” and without even consulting me or thinking about the fact that I have important pictures and things I actually wanted them to keep safe, they just erase and pretend like nothing ever happened. I completely do not recommend this app!! PLEASE DO NOT DOWNLOAD IT!!! GET EVERALBUM OR EVEN GOOGLE PICTURES BUT DO NOT USE THIS!!!
Deleted all my photos
by Piano Mom 0102 on 2019/10/05 23:59
I received emails from Dropbox saying my account was being deleted due to inactivity. (This is a data STORAGE service. How active is one supposed to be?). Their website said data would not be deleted for 2 weeks after the user’s account was closed. I contacted customer support the day I received the email that my account had been closed. I followed the online instructions to reactivates account. However, my photos were gone!! Customer service was not able to help retrieve the photos, nor provide an explanation as to why they were deleted within hours after the account was closed. Your data is not safe on this site, especially with the free version. Dropbox, don’t offer a free version if you are not going to protect the user’s data. I am not referring to the security of the site, but rather the lack of regard they have for the data of people using their site. Two words: Google Drive Bye Dropbox.
🚫 Not upgrading
by The Blonde Cookie on 2018/10/30 02:50
After looking down the long list of seriously bad recent reviews, I’m NOT doing the latest upgrade (operating under the theory “if it ain’t broke, don’t fix it”). What I’m using now, while far from perfect, is adequate; I don’t have to wrestle constantly with the software, and I know what workarounds I need to employ to get ‘er done, so…its not a perfect world, but no new surprises. I already knew their customer support was nonexistent; I have a “story” of my own. I hope someone sues them for false advertising (for claiming they have customer support). I’d say it’s possible to win that in a court of law: if someone pays for a product and substantially relies on the written description of something (“we have customer service available to serve you,” or whatever is written), there’s a case to be made if the person or business incurred a provable loss due to that reliance. Hmmm… 🤔 Dropbox appears to have gone the way of so many apps - it’s all about the Benjamin’s (as opposed to quality, reliable customer support). But, of course, the less peeps employed, the better the bottom line looks. I noticed, however, that their marketing department must be working overtime. How a 4.7 star rating is possible with as many really bad (recent) reviews is absolutely beyond me. Of course, no one would ever skew the review numbers to make an app look more attractive, would they? 🙄
Garbage for how much everyone is using this service
by Zazzers on 2019/04/12 03:16
My buddy has been trying to send me links on Dropbox for years and i used to always have problems with them yet I’m very computer savvy. I finally just signed up for an account because I was forced to transfer some legal documents. As far as I’m concerned dropbox is poorly designed. It should be so extremely simple yet it it is so extremely frustrating. On the desktop I have to login only to get to another page where I have to login again I go back to the first page it seems to be a verifiable page on by dropbox yet it just takes me to another login page very frustrating. Yesterday I’m trying to send the second MP4 file to my lawyer and it just won’t share it this year option is not even there. I could go on but I don’t care. I will pretty much avoid dropbox as much as possible and look for another file sharing service like you should too !!!!
Music Player?
by moukeefe on 2019/09/29 20:55
I’ve been using Dropbox for years. It’s great. One thing I’ve always wanted to have though was a music player that would play consecutive songs or playlists/folders. I have many original music projects going on at any given time and I like to be able to listen to them for further writing inspirations whenever I have a free minute, which is usually when I’m riding my bike from one place to another. I end up having to look down at my phone while I’m riding in order to start the next song and it can get kinda dicey while riding a bike. I have no other issues with the app besides not being able to listen to my music files consecutively. That would make it perfect, for me anyway. Thanks, keep up the good work!
Picture & Video upload is broken
by Ktobs on 2018/10/27 16:12
Picture &amp; video upload now constantly crashes. Very slow upload when it does work. Refuses to upload when the battery is low (even if its plugged in and currently charging!) If I have low battery don&#39;t you think it would be IMPORTANT to be able to upload/backup what I can before it dies?!? At the very least they should be an option that says &#39;continue anyway&#39;. And if the phone is already charging I don&#39;t see why that matters? I can&#39;t upload a SINGLE picture? Really? Why does dropbox decide when I can or can&#39;t upload pics? This used to be a great app but recently it&#39;s falling apart. The media player is missing many desired features like fast forward/rewind 15 seconds, etc. Please fix the app! I&#39;ve been a long time customer but I&#39;m finding more frustrations than conveniences. Please fix the pic and video upload! App constantly locks up and crashes.
Connect A computer
by Hotshtuf on 2018/08/06 20:35
Oh my gosh! I was having a difficult time logging in on my desktop - trying to remember my password and it wouldn’t let me in. I figured I’ll just continue to use the app on my phone, until I saw the “Connect A Computer” button. I pressed it and in a matter of seconds (I’d say less than 45secs) I was able to get into my account on my desktop computer. It was just three easy steps! I’ve been using Dropbox for almost 8 years and thought it was good but nothing outstanding enough to write a review until now. I just hate the little badge icon that appears on a document when saved in Dropbox. I hide it but it comes back... All good tho!
Not worth the hassle if your expecting to store things long term
by laurenie338 on 2019/12/13 17:46
This was one of the first file sharing cloud apps. However, there are much better more efficient apps out there now as the way they promote cloud is old news. Now with cloud you can usually use the storage with or without being active for x amount of months etc. it will always be there so long as you don’t delete from it . That is not the case with this app and seems to be a common complaint . Many have lost important files including myself on account of not seeing a deactivation email. Moral of the story is drop box is out google cloud and icloud are in . Drop-box May as well be obsolete when compared to the other Choices now , that don’t delete your files just after 12 months of inactivity.. 🤷🏽‍♀️
by donna381 on 2019/01/06 18:09
Useless app. Not user friendly. I spent an hour just trying to figure out how to open a file, seriously an hour, and could not get past “download Dropbox paper”. Never succeeded in opening one file, much less sharing files between devices. Googled help for this app and was told to click buttons that did not exist (but clearly should exist!). You would think an app that is supposed to help you manage documents would at least have a straightforward way to open a file. That’s the most basic thing most users would want to do and after one hour a person of at least average intelligence can’t do it. I typed the name of my document in the search bar and it told me it wasn’t found. Double checked for typos, again it wasn’t found. Tried with just one word which I knew to be contained in many of my document files... still “not found”. Ridiculous and frustrating.
Worst service ever!!!!!
by vedeta h on 2019/01/05 14:43
I have been a Custumer for over 10 years no problem. I have a yearly contract with them. This year they took the money out of my account. In June 2018 and turned off my service in July 2019. I have been fighting with them for months I gave them the receipt from my account and the Apple store. The app say active until June 2019 but when I go the the app it say full must pay money. They said they didn’t get a payment so I need to pay again. I have tried to contact them. You can only talk to them though email or twitter they will not call you. They don’t respond or slow to respond. After months of trying to get in touch with them and proving I paid. They still did not turn on my service. I called the BBB on them and they never responded. Something so simple to solve has turn me off from this product and has made me find other services better than this.
Unnecessary changes
by Geza X on 2019/07/31 18:49
Sometimes simpler is better. WHYWHYWHY does everyone try to turn their apps into a social media platform? Why. I’ve tolerated the various updates and additions because Dropbox has done one thing extremely well: transfer files and sync them to my Mac desktop. In that one function Dropbox has an unparalleled lead. But Dropbox PAPER? No, we use google docs for that and always will. Sorry. Comments? Not needed, rarely used. Sharing? YESYESYES that’s what it’s for. Sharing files. Photo sync, sure why not? I don’t use it but good to have. I’ve watched many developers “upgrade” their apps right out of business, making them cumbersome and glitchy in the process. PLEASE STOP you have such a robust platform already! We don’t need the toys, it just makes the app messy and childish. It’s hard enough to keep things synced and shared over a variety of different uses. I’ve been using Dropbox for maybe 10 years and run a whole business with it. Has always worked properly and stood the test of time. Your desire to compete in areas where you aren’t needed is going to downgrade what you are #1 in—transferring and sharing files easily and without confusion.
Great, but lacking
by The Terroriser on 2019/05/15 03:59
Dropbox was good, good for storing all my files, but it had too little space. 2 GB. For all the files I need stored, I had to make 4 TOTAL Dropbox accounts. At a certain point I realized I can’t deal with this anymore. And I look into transferring my files to Google Drive. Giving me 15 GB of storage FOR FREE! I try to export my files to drive, only exports one file. I search all around! Nowhere does it say “export to drive”. I get I could have done it manually, but we’re talking folders and 6-8GB’s worth of documents, data, pictures, and whatever else. No way. I find a chrome extension, connect the account, let it sync my Dropbox to my drive! All of my dropboxes are COMPLETELY useless now! Don’t get me wrong, Dropbox is great. But hey lack in storage and refuse to give you options to transfer elsewhere. They don’t want to let you go.
“Camera Roll” is not the same as iOS’s Camera Roll
by SeriouslyDave on 2019/04/13 15:34
Reply to the Developer Response: The Developer’s reply discussed automatic photo upload. However, I was not talking about automatic upload and did not use the term. Therefore, I have modified my review to clarify. —- Review —- When manually selecting photos for upload from an iOS device, Dropbox is shows an iOS Moments view of iOS photos. Dropbox calls this “Camera Roll” even though it does not match the iOS Camera Roll. Worse, Dropbox does not offer a way to select photos for upload using a view that’s in iOS Camera Roll order. You have to remember the date you took a photo or do a whole lot of scrolling if you have more than just a handful of photos (scrolling is required because of the screen space wasted by an iOS Moments view). This is a not user-friendly approach. Another issue is that you must tap each photo instead of being able to slide your finger across the screen to select multiple. These are not the only usability issue I have with Dropbox and I use Dropbox less than I would like because of them. However, it still remains somewhat useful to me so I gave it three stars.
A love affair gone sour. Where’s the Integrity?
by Ti leaf on 2019/07/03 03:39
I LOVED the old Dropbox. The more bells and whistles you added the worse mess my Dropbox life became. I relied on you for when I traveled and I am a writer, and am heavily research and archive needy. It used to work for me. Now I am somehow getting crossfeed from Microsoft Word, and the files that get into Drop Box, just show me weird icons with “data”. But no data or files. This is beyond maddening. I upgraded to add more storage for the creative arts work my husband and I do, and now my photos are stored in some bizarre, indecipherable logic, and with over 12,000 of them...that is a drag. I agree with every single person who said, it used to work great and the. Upgrades shoot me in the foot for several weeks of forensic admin to get it sorted. I have work to do besides the fact that customers are not paid to work for Dropbox. Please become more user friendly else I abandon Dropbox, and move my data world to my own online island! Thanks for taking this as not a complaint, but a call for the Integrity of the initial DropBox Platform.
Camera Roll Does Not Auto Upload To Customized Folders
by Infamous334 on 2019/05/05 17:43
My biggest issue for a few years now is that when taking photos I could have those photos uploaded to specific customized photos. This was an option via settings 2 years ago but for 2 years now it defaults to a folder “Photo” with no chance of selecting which folder. My business has 7 field agents taking about 30 photos each day of real estate properties. I use to be able to create folders for each user and have their photos upload to their specific folder per device. In the office it was very easy to sort out which photos were taken by each agent. Now they dump all into one single folder “PHOTOS”. I have talked to development about this but they tell me it was a 3rd party license called Carousel that allowed them to upload to customized folders but they failed to renew the 3rd party license. Now I get emails stating as of May 7, 2019 my version of the product will fail to operate unless I update but when I go to App Store it tells me I have the latest version. Should the product fail to operate as of May 7, 2019 we will move everything to ICLOUD because the support and tools we need simply don’t exist anymore. This product that once was very good simply does not support my business workflow anymore.
The one app I can’t live without
by Kaiaim on 2018/07/14 20:29
What can I say about an app that gives me access to everything I have from my cell phone- simple intuitive fail-free. The biggest tech mistake of my life was switching briefly to another service which lost my data and treated my like dirt when I asked for help. There are few things I’d like Dropbox to change but they aren’t specific to the app. The only app bug I’d like to see changed is the folder size limit which does not apply to desktop versions. it has been an inconvenience to break up one of my large folders, but still worth it to have my whole life with me anytime anywhere.
Need Office 365 subscription?
by Conan444 on 2020/02/09 17:46
I have been using free office apps on mobile devices and a 2011 personal/home license on an iMac. Now a message pops up saying I need an Office 365 subscription to edit Excel spreadsheets and Word docs on my iPhone. Is this an error? Or have Microsoft’s or your policies changed? ————————— Thank you 🙏 for your response. I do not have a device with a screen 📺 over 10 in. Just an IPhone and iPad mini. The prompt says sign in with an office 365 account in order to be able to edit, but it turns out you can just sign in w/your regular old Microsoft/Outlook account. This is very sneaky of Microsoft. I was almost about to purchase a subscription!
Bait and switch paywall tactic
by El Grayso on 2019/10/24 01:33
I use a lot of devices. Dropbox was the universally accepted free cloud service and a ton of apps spent a lot of effort making them work with Dropbox because of this. Now Dropbox is behind a paywall if you want to use more than 3 devices. That’s fine and I’ve ditched it for Google and Apple which I pay for and are affordable. The problem is that a ton of apps still only link to Dropbox, something they decided to put weight behind due to Dropbox being accessible by all. Most cloud storage apps allow upgrades for more space if you like their service. A reasonable competitive tactic. Dropbox’s tactic feels manipulative, and more like a random to keep the systems users have already set up between their devices. Dropbox is free to do this. It’s a free market. But users are also free to give them 1 star and ditch their company in response.
It’s improving but needs basic improvements first
by Mrose34 on 2019/10/21 12:23
They’ve been improving the app for months now, and while I appreciate the improvements they still have some basics they need to work on. For instance, sending a larger file - like an iPhone video - directly to Dropbox almost always fails or takes way too long. Also, Dropbox will not upload my camera roll unless I have the app open and not just on the background (like the settings claim) I have to literally have the app open for it to upload my camera roll. That’s annoying. If your phone locks while it’s uploading, it stops uploading. These are basic issues that should be fixed before working on opening word docs within the app.
My ‘go to’ app
by MacNito on 2019/10/09 01:25
Used Dropbox daily for many years now, for saving and uploading attachments on my mobile emails and saving and uploading pictures receipts etc. In some cases I even use it to sign legal forms. My only issue is that lately Say last 3,4 months uploads have been slow and ‘hesitant’ to upload in emails and while in some cases it helps if I open the app itself it isn’t consistent and sometimes I have to give up and wait to access files on my laptop. Would be really fantastic if that functionality can be restored to its original speed and reliability!! Else. Thanks and keep up the good app! Cheers
Good For The Most Part
by Oof Beans on 2019/03/27 15:16
It’s a pretty good app, I prefer it over google photos. The only thing is that when I upload more than 10 photos at a time, they just won’t download. This is a major problem because I’m switching devices and want to save all of my photos, I want to upload all the photos I want to keep at the same time and have them down load instead of just sitting there with a gray bar under them or saying “waiting to download.” Its fine when it’s only downloading one picture at a time, (since that happened before) but I don’t have control over how many pictures download at a time (and it’s usually four) please fix this!
Dropbox Business - Zero technical support :(
by HamishGinge on 2019/10/12 12:43
I have used Dropbox for many years and it’s essential to my workflow I recently encountered a synching problem which prevented me synching my files. This is a huge deal for me. On the advice of the Dropbox team I upgraded to the Business Option. I was promised advanced tech support. I will spare you the long details but simply put I have been totally abandoned, phone support simply get you off the phone as fast as possible, chat app is either not operational or refers you to email... Emailing the support team as I have done thirty or so times simply generates yet another ticket number. I have waited 6 days for the advanced technical team to get back to me... Nothing ;( When the Business team were selling me the upgrade I had staff members all over me ... when I needed Dropbox Support... .. I just very polite empty standard promise email and now not even a reply to any of my polite emails Dropbox is great til it goes wrong ... then it’s a disaster and you are stuck
Almost really good
by mgar5544 on 2018/12/06 15:25
The scan feature has been really nice but one thing has driven me crazy. Using a phone, how hard is it to zoom into the document or receipt you are trying to capture? Not really that hard!! I personally don’t mind if i have a piece of the surface the doc is sitting on captured with the image. What drives me crazy, however, is ALWAYS having to adjust the image to actually capture what i intended to. The success of the auto detect feature is less than 50% for me and that’s only because I’ve gotten better at tricking it. Long story short, please Dropbox, at least have an option to disable the auto detect feature. I keep thinking this is going to fixed with updates but it hasn’t.
Saving Offline
by Byhiu on 2018/10/17 20:34
I’m wanting to make a certain folder in my Dropbox available offline. But I need to make sure before I do so. That the contents of this folder that I’m wanting to make offline to view whenever with data or not.. that it won’t be automatically updated into my iPhone camera roll. Or put into a folder in my iOS camera roll. That would be BAD... very very BAD. so that’s my concern. I need to make sure that these sensitive confidential files won’t be seen ANYWHERE else except offline in the Dropbox app. And not in my personal camera roll. Please advise. Respectfully, Dropbox 1TB user. :)
Never works properly
by Petahatake on 2019/11/15 10:26
I have used Dropbox since middle school and it never gave me issues until now. I have many photos made available off line but I still have to wait at lease a minute for them to load with a connection to the internet. Without a connection to the internet it will tell me to log onto a computer to see the file. Also it never saves pictures or videos with the same quality that they were uploaded with. I did an experiment and uploaded a HD photo to Dropbox and then exported it to my photos and uploaded the exported one again and again. Each time the quality degraded until it was nothing but pixels. I pay monthly for the services of this app and don’t even get the quality I was promised. Fix this swiftly or I will discontinue my subscription. Thank you.
Photo upload constantly breaking
by Extravayarnza on 2019/06/07 19:53
The last couple of weeks I only seem to be able to upload photos to Dropbox from my phone about 25% of the time. The rest of the time I select my images from my camera roll &amp; they just sit there... doing nothing. I can force restart them app, restart my phone, connect to WiFi, connect to data, connect to a charge cord... nothing. When it’s in the mood not to upload the nothing works. This is the main method I use to move images from my phone to my work computer, so this is EXTREMELY frustrating. Emailing photos 2-3 at a time is not a long term solution, especially as we have a paid account at our office.
iPhone 11 Pro Max
by Birdgirl86 on 2020/01/22 06:54
I’ve been reading posts online that Dropbox is still not able to upload portrait mode pics from iPhone and tonight it wouldn’t even load pictures that I cropped - even that was too much editing. I can’t manually upload these edited photos from a computer either. It seems to only take pics in their original form which isn’t fun. I have the latest Ed iPhone and it’s 2020, I’m really surprised this hasn’t been worked out. I don’t want to always have to share originally photos. Please work at fixing this. I’ve seen this same complaint posted for years. Help!
by Kitty Envy on 2019/03/08 00:01
I feel like this is a scam! I had someone send me a doc to look at and it was from this app. So I had to create an account to see it. Then all these options to pay and have no use for app but when I created thinking I could see doc and delete app, it’s not even pulling up doc. I ask friend to send in a regular email. I go to the option to contact support and I can type in the issue of asking to get rid of account (literally minutes after setting up) but drop down box to choose device doesn’t work so no way to get this company’s attention to not be charged or have this account at all. Would not recommend and hope someone from this company sees this because I’m at a loss and truly upset that I might be charged for something I have no use for.
New conditions of use are very limiting
by Catherine31491 on 2019/04/09 22:03
I understand that Dropbox is in the business of making money, but they should not start randomly charging to use their app on more than 3 devices or there should be a more economic, scalable option. With the only alternative being to start paying 9.99 a month to use this on 4 devices I am just going to have to start using other software. I loved Dropbox and have been with them since the beginning and I also understand charging for more storage space but to charge existing members to just use what they have is a deal breaker. Give me a 2.99 option, but $10/month for space I don’t need and no other added functionality is it for me. Good luck to anyone who tries to add a new device to their existing free account.
V160.4 still BROKEN V160.2 not as good as v158
by Snaggo on 2019/10/26 17:14
I am a Pro user and access DropBox extensively on my iPad in landscape mode. When I go into a folder to see the contents of a directory, I need to see the files names in full screen mode as some are named quite long. Version 158 used to allow me to close any open file on the right pane of the screen which would allow the expansion of the file list name. With this upgrade, that feature is now GONE! PLEASE BRING IT BACK! I have been using DropBox for YEARS and recommend it to my client base (I run my own Computer Network Consulting business). Thanks for your assistance in this matter. 10/26 I have reduced my initial review by 1 star as they have had plenty of time to fix this error (originally posted on 10/4) that DropBox programmers broke themselves!
Okay, but on the camera uploads...
by macrossfan on 2019/10/16 03:42
Dropbox has always been a lifesaver. My files always there when I need them. Thank you for that. Your mobile app would be better if one thing can happen, the ability to skip files during an upload and resume on WiFi... I set my camera uploads to upload photos on both WiFi and cellular data, but the videos to upload only on WiFi to save bandwidth... but when the queue reaches a video, it just stops and will not upload anything else until that one is completed... that seems kinda backwards in my opinion... can that be fixed? That would be greatly appreciated by me.
by Mikey Mongolia on 2019/08/21 19:37
Hi there. You are too expensive. Monthly 10 something dollars. Not all you users rich. Reduce it to 2 dollars a month. Why pay that big money monthly. Are you stupit. Who needs 1 terabyte any way. Reduce it. 20 gb. Give people chance to use your service. We pay money for just pictures monthly. Forget it. You have the best service doesnt mean you have to charge a lot. I will never use your upgrade service. It is much better to delete my pics. So you need to think about it. Why do you charge monthly anyway. Why? So silly. So many millions of people use your service free. Be that way if you think that is profitable for you. I think you are super dup. Super rich. Think about people who are not rich and greedy as you. Bye
Great way to access cloud files
by Jedidude on 2018/08/07 02:07
Having this Dropbox App is a great way to have accessto your (Dropbox) cloud documents; specially since it integrates with the built in Files app. It&#39;s also a great way to upload things to your Dropbox account. Starting out with 2GB of free data is pretty silly in this day and age, but that describes the service, not the app. What I do find ridiculous about the app is that a simple feature like &#34;Make available offline&#34; is hidden behind a paywall. Really? I need to pay to maintain files on my device so I don&#39;t have to constantly use up your service&#39;s bandwidth whenever trying to open such files? Just ridiculous..
Loved it. now is junk.
by elguanaco on 2019/09/08 05:06
I dont use cloud storage a lot, and i thought the 2gb free account was more than enough for my personal needs, such as syncing some files betwen as many computers or devices as I wanted. ( a few apps i use requires dropbox in order to sync.) A few months ago I broke iphone and although I had a mac local backup, i decided to just start fresh. When the time came to access a few files I desperately needed on my mobile device, i re-downloaded it on my new iphone, logged in, and im told that to add my device I needed to remove 6 devices from my account!!? What?! I went to google and found out Dropbox no longer allows free accounts to sync as many devices and will only sync 3. I was bummed, upset because I did not get a warning within the app. Something like “WARNING, adding this device will make your account obsolete and just allow you to sync 3 devices” I would have opted not to activate sync on the new device, but i would have kept all my devices synced. NO, nothing. By me just logging in, it automatically switched my accout. This is a very bad practice. So now im looking for other syncing alternatives.
Sort files by creation date
by Trololololol222 on 2018/10/24 13:53
Hi, I have had an amazing experience with the app for iPad. I use Dropbox to save my photos and videos, my memories. Camera load is very useful. I have one suggestion: the option to sort files by creation time is not available. It is possible to sort them by modification time, but is not the same. It would be awesome to have that option available, because I will be able to see my photos and videos in a chronological order. Me and my family will be very happy if this option comes true. Greeting an keep up with the good work.
Constantly reducing free version
by cheme75 on 2019/05/05 17:07
Been a free user for years but now switching to google drive and onedrive due to constantly reducing free storage and now number of devices reduced to 3. Original free storage was 5gb, now down to 2.5gb - not a big issue since my need is mostly smaller files. However the recent restriction limit of 3 devices is a deal breaker. I have 4 I need to sync - desktop, laptop, phone and tablet. I suspect that Dropbox is well aware many people have similar needs so decided to try to coerce users to pay for the ability to sync a 4th device. It’s not worth it when I can use my 15gb free google drive or my 5gb free onedrive just as easily. I’m migrating my files now and will be done with Dropbox.
It's sooo slooooow...
by thebasher on 2018/09/14 01:05
About a year ago I tried to use Dropbox for photo and video backup from my iPhone so I could clear up some space....It was so slow it was useless. I literally had to upload 1 file at a time or it flat out would not work. Fast forward to today. It&#39;s the exact same thing. I&#39;ve been trying to backup 64 files (videos less than 60 seconds long shot on my iPhone 5) and it&#39;s exactly the same thing. To make sure it wasn&#39;t my connection I sent a 1.5 gig file to a client via WeTranfer to test and it only took about 20 minutes. On the laptop I have no problems but the iPhone app just doesn&#39;t cut it.
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