Screenshots
Search Visibility
App name
Dropbox
Description
Dropbox is a creative collaboration space designed to reduce busywork, bring your files together in one central place, and safely sync them across all your devices—so you can access them anytime, anywhere. And sending large files is easy, even to people who don’t have a Dropbox account. Features like the doc scanner, shared folders, offline access, and more make collaborating with others simple. Features: • Work on files with others through shared folders • Use the doc scanner to turn receipts, whiteboards, and notes into PDFs • Comment on files to share feedback with your team • Sync, share, and edit Word, Excel, and PowerPoint files We'd love to hear from you! Join the Dropbox community: www.dropboxforum.com We offer a free 30-day trial and in-app purchases for Dropbox Plus. Existing Dropbox Plus customers can also upgrade to Dropbox Professional. Dropbox Plus customers have 1TB of storage and Dropbox Professional users have 2TB. The amount will be charged to your iTunes account and will vary by plan and country. You’ll see the total price before completing payment. Dropbox subscriptions purchased in-app renew monthly or yearly depending on your plan. Plan pricing may vary by country. To avoid renewal, you must turn off auto-renew at least 24 hours before your subscription ends. You can turn off auto-renew at any time from your iTunes account settings. Dropbox also offers one-month trials for monthly subscriptions. Terms of Service: https://www.dropbox.com/pricing_terms Privacy Policy: https://www.dropbox.com/privacy
Easy
by test2015- on 2019/04/24 19:13
Easy access to videos
DO NOT UPDATE!
by Jaileer on 2019/04/24 00:49
This updates removes access to all but 3 devices. I’ve used Dropbox for a long time, and I’ve turned so many people on to them I have maxed out my free space for referrals on my personal account. I’ve also purchased Dropbox business and Dropbox pro for companies I run. So this latest update feels like a slap in the face. It’s time to reconsider Google drive, box or pCloud.
Almost no value anymore, sadly.
by Pags36 on 2019/04/23 14:36
I never write reviews. And I guess I rarely use Dropbox anymore but when I installed the app on my new phone to access some documents I was so annoyed with how I was met I felt compelled to write this. Dropbox used to be a leader in digital storage. They were the first place I thought of when it came to digital storage in fact. Of course Google fame along and are their lunch by giving everyone 15 GB for free (in addition to being tied to their email service and app suite). But I have always had a soft spot for Dropbox over the years because I started with them. That soft spot has significantly hardened. The first thing was being greeted by a call to action because my “linked accounts” limit was reached. If this is for security fine. But it’s not simply by virtue of the fact I was asked to subscribe to an upgrade. How much would this monthly upgrade be? Who knows?? Only a free trial offered. I should know what I’m spending after a trial period ends. I decline. Only to be forced to “unlink” several accounts before seeing my files. This is simply ridiculous. Luckily I plan to move all of my files off Dropbox after this but it is absolutely ludicrous to think that I would be unable to access a file at work, on a another computer temporarily or at a friend’s house because I’ve reached my linked accounts limit. If I apply this principle to Gmail or any Google offering I guarantee Google would be out of business by now. It’s a barrier to ease of use and not customer friendly. Then to seal the deal I was asked to upgrade one more time after unlinking my accounts. This felt like salt in the wound. Further—no pricing information was given. Suddenly those warm and fuzzy feelings I used to associate with Dropbox all but dried up. I know it’s tough to run a business and keep increasing profits. The dev team and entire staff work hard to get this tech to work correctly and reliably with constantly expanding features. I am guessing this was the idea of one small group of people in the company. I speak to them when I say please re-evaluate your policies, be more transparent with pricing and stop working against your customer base. I’m sorry to say I won’t be using Dropbox any longer.
Literally the worst
by Meadosam on 2019/04/22 20:43
All I wanted to do.. was open the wedding video file my dad sent me and Dropbox is all “free” to download but heaven forbid I actually want to watch the video because I have to sign up to pay $10 a month. NOPE.
I don’t even write reviews, but this is bad
by reff33 on 2019/04/22 07:43
Dropbox quietly updated so you can only sync 3 devices only now. For many people that might be suffice and I’m all up for Dropbox trying to monetize some way, but Dropbox should drop their ridiculous price likes of iCloud and/or Google Drive. 10 bucks.. a month. Don’t you see this not working? I gladly pay for iCloud and Google Drive, but this is the wrong direction Dropbox is taking. I can’t believe I’m taking time out to even update this. Feel like I was hoodwinked not being notified about this update.
Crappy
by endjdjehdjjdkdjdjdjdjydhed on 2019/04/21 01:34
This thing is a piece of crap I hate it
I love Dropbox!! >w<
by ShelbsTheOtaku on 2019/04/20 22:29
Okay, I do admit, I only use Dropbox for music, but it’s still useful! Alright, so the problem that I was having was downloading music. I have an IPhone 7 and I couldn’t download music instantly like on an Android, so I used Dropbox as a folder for music, and it works! Now I can edit music into videos without problems! So, thanks for making this app, Dropbox creators! ^^
Another Great Service destroyed by APP
by Ti leaf on 2019/04/20 08:00
The app is worse than useless. I used it last year quite successfully. This year I started using the camera upload feature. Now it won’t let me access the MANY MANY document files that are stored them. From vital legal documents (for hurricane/disaster protection), to articles, and other documents. I am a writer and journalist, and I travel. I have been using Apple products since 1989, and have migrated to the newer IPad Pro, for travel. Dropbox has become a monster dead pool of data. I will likely delete everything. Dump the app. Deal with it on desktop. Move to another cloud service, like Amazon. Sickened to have just paid $450 for a business account only to have it wreck my administrative systems, just as I begin another trip and will be away from home.
Another gets deleted
by Version 2.2.8 on 2019/04/20 02:36
Just got the notification that I can only have three devices or I have to pay. Nice advance notice. It will take me a day to move everything, but I will. See ya
Like it, BUT....
by Litekid79 on 2019/04/20 00:00
I remember when bought my galaxy S3, wow...in doing so; received 100GB of free Dropbox space for 2 yrs. Was some kind of promotion for buying a Samsung Galaxy phone. Than I referred like 5 ppl, so received like an extra few GB. In all, I had around 105GB of space(or there abouts). Was awesome, had 5 devices connected & uploading all camera rolls/vids to a backup folder. Super handy, & used my Dropbox ALL the time. Then I get an email 1-2 mos before “honeymoon” was over saying my Dropbox storage is over the 15GB of space allotted to me. Than I find out that instead if 15GB of free space, they changed it to 5GB of free space, unless wanted to buy additional storage (& a tiered subscription every mo/yr). Kinda sucked having to copy 80GB of storage to external drive & took forever. I’m okay with Dropbox now & storage, as I have things managed & under control. Can only connect 2 devices now....kinda crappy, but dem da rules, w/ the continued 5GB of free space. Don’t mind all this, truly...I’m living w/ it. WHAT I HATE, is the UPDATES! Why? Thanks for asking. Here’s why(take good note Dropbox & other Devs/ppl): IT’S B/C YOU DONT LIST EXACTLY WHAT YOU’RE UPDATING OR DOING WITH THE APP, INFO, DATA, ETC... INSTEAD, YOU GIVE A CUTESY STATEMENT LIKE NETFLIX ET AL...OF TAKING OUT TRASH, KOW8NG THE LAWN, TWEAKING THIS/THAT....IMPROVING THINGS FOR US, & REGULARLY RELEASING NEW UPDATES WEEKLY TO JUST “TWEAK” AGAIN THE PREVIOUS WEEKS UPDATES! IF YOU & OTHERS WOULD TELL US WHAT YOUR DOING, IT WOULD SOLVE SO MANY ISSUES. IT WOULD ALLOW PPL A CHOICE WEATHER TO UPDATE OR NOT, MAYBE UPDATING WILL PREVENT APP FROM WORKING ON THEIR VERSION OF PHONE/OS(WHICH HAS HAPPENED MORE TIMES THAN CAN COUNT FOR ME/FAM/FRIENDS OF OTHER APPS ETC....), OR THEY DONT HAVE STORAGE SPACE & “CANT” UPDATE” BUT ARE WORRIED OF SECURITY PATCHES(& IF NO SEC PATCHES INCLUDED IN THIS PARTICULAR VERSION UPDATE, THEY DONT NEED TO WORRY...OR WORSE, DELETE APP CUZ DONT WANNA LOSE, COSTING YOU A CUSTOMER), THAT MIGHT NOT BE NEEDED IF NO PATCH INCLUDED ETC.... So please, real the mold....be bold, brave, & tell us what your changing/updating in the new versions of every update. Transparency goes a long way ya know, especially when we are trusting you with our data......just sayin’ ya know. Most Apps do list what’s new in the updates, heck....Apple does it, on their OS updates! Think about those apples...... Besides this, I like Dropbox & use it daily, but not “knowing” what I’m updating or allowing...is uncool & why a rarely update my App. The only reason I do update it, I MUST so it will continue working on my devices, otherwise, I don’t update any app that doesn’t list the new changes etc....ANY APP! Strange thing is, thought Apple required Devs to divulge to ppl what was being updated & why in the descriptions of every update &/or new install of an app/product; so then, why isn’t COs’ doing this then....Hmm... My score 3/5 b/c of lack of transparency in updates etc...FIX that & I’ll redo rating. Cheers y’all
Attach a file
by Ash!3Y on 2019/04/19 16:27
I used to be able to attach pdf docs from Dropbox to an email and ever since I updated the app, that feature stopped working. What happened?
Not Paying? Expect Limitations!
by SugaBoy on 2019/04/18 14:03
Not paying? Expect issues at one point.
Unusable garbage
by 哈欠猫 on 2019/04/18 06:45
Cannot use this garbage anymore. It asked me to unlink 38 devices but I only have 4 devices linked. Try other free cloud services ..... Dropbox is dying.
Best investment in myself ever.
by MandemAZ on 2019/04/17 11:02
I'm into Dev and Tech of all sorts. I'm self taught and have been obsessed since elementary school. I got banned from using school computers in middle school I believe. Took the final exams for computer science and built a computer from the ground up my freshmen year. So needless to say I'm doing something right. Here's the catch. I'm very odd and ADD. Trying to pick up where I left off on code lines saving tidbits, thoughts, emailing myself and using every free image and file hoster I could get hands-on. I ever have two 1Tb hard drives in my mx14 Alien. It was a cluster of coding, open sources, project's, notes, reminders, you name it. No space to run programs at their full potential. I turned away after my free trial in HS. BUT after giving it another go and storing literally my life in your Application not knowing if I'd regret it forever if it didn't save everything. It syncs, it edits,it's organized and I have another 1tb of anything I need on the go. DropBox is perfect in every way for me and I'm obsessed. Thanks for making my passion less of a struggle to maintain and build upon.
Price
by Fun hiking on 2019/04/16 21:30
Why so expensive monthly. I don’t want join it. I already clean up all my pictures gone from Dropbox. I’m not interested it.
Awful
by MsSassy19 on 2019/04/16 13:31
Trying to access files a photographer shared and it goes in a loop of signin then email verify. I did both steps and still no access to the folder. Super frustrating
Horrible Scam
by djschwei on 2019/04/16 03:11
It’s advertised as a free app, but won’t let me redownload it unless I pay money. Even though I never signed up for the paid version.
Dropbox bummer: it deletes files from my device.
by 3dTinkerer on 2019/04/15 20:06
I have been a Dropbox user for many years. I depended on Dropbox to keep offline files available on my device. Dropbox WAS very competent, reliable, and useful. I require access to my own data offline. This and archiving files are very important to me. Now Dropbox REQUIRES an online connection even for files I select to be available offline. What is this? It would be more useful if it asked permission before any deletions. However disappointing it is for my portable devices offline, Dropbox still correctly keeps and manages files on my desktop or laptop.
WHAT A MISTAKE
by runrunrepeat on 2019/04/14 20:27
Prepare for a lifetime commitment of being charged $9.99 every month because they’ve made it impossible to cancel my subscription. I gave them a try and shortly discovered I’ll never continually use their service because it’s just not useful to me. They continue to charge me because it’s linked to an email address I have no access to. In fact, it’s an email address that doesn’t exist because when I entered it upon signing up I made a typo and somehow it was overlooked when I created the account. To cancel my account with them, I have to have access to a nonexistent email account!!
Hate it
by Jdfvjpyfc on 2019/04/14 16:19
A teacher at school is using DropBox for a class. Instead of allowing desk top access, DropBox is forcing me to download the app or I can’t get to the files. Any brand that is this invasive and pushes their app on people so aggressively is BS. Deleting as soon as the class is over and happily going back to Google Drive. You’ve turned me and my entire class off of your product with your pushy ways – millennials want to choose what they opt into and this is a huge turn off. Improve your user interface and you won’t have to trap people into signing up.
Love Love Love
by MichelleRobless on 2019/04/14 15:02
Made listening to music offline so much easier and having music on my phone for free is amazing 💚 LOVE IT
Too little storage and too few connections allowed
by plawer88 on 2019/04/14 13:05
Comparing to the competitors, it’s amazing that Dropbox has such a loyal following. Less free storage available compared to the competitors. Restrictions on how many devices can be connected. My future is with OneDrive, Google Drive, Amazon Drive, and Box. Dropbox... that’s a thing of the past.
Sharing
by frankster222 on 2019/04/14 06:50
Will Dropbox ever get a clue? They need a less than premium plan with prices similar to apple storage. I have no need for a terabyte of storage. I'd like 50 or so gigabytes and the ability to save a folder instead of a file offline. Or be able to move a folder. So bottom line is I would never pay $99 a year for storage I'd use a fraction of a percentage off. Come on Dropbox
Charging for what has always been free
by Sleepysooner on 2019/04/13 16:37
I have always been able to access my files offline. That has been one of the best features of dropbox. Now you want to charge me for something that I already had. They try to make it sound like they really added new exciting features. Nope. Just being jerks.
“Camera Roll” is not the same as iOS’s Camera Roll
by SeriouslyDave on 2019/04/13 15:34
Reply to the Developer Response: The Developer’s reply discussed automatic photo upload. However, I was not talking about automatic upload and did not use the term. Therefore, I have modified my review to clarify. —- Review —- When manually selecting photos for upload from an iOS device, Dropbox is shows an iOS Moments view of iOS photos. Dropbox calls this “Camera Roll” even though it does not match the iOS Camera Roll. Worse, Dropbox does not offer a way to select photos for upload using a view that’s in iOS Camera Roll order. You have to remember the date you took a photo or do a whole lot of scrolling if you have more than just a handful of photos (scrolling is required because of the screen space wasted by an iOS Moments view). This is a not user-friendly approach. Another issue is that you must tap each photo instead of being able to slide your finger across the screen to select multiple. These are not the only usability issue I have with Dropbox and I use Dropbox less than I would like because of them. However, it still remains somewhat useful to me so I gave it three stars.
Overnight: Only allowed three connected devices?!
by JamesThomasIII on 2019/04/13 12:47
Overnight, Dropbox decides to limit connected devices to three—what a great way to ruin an otherwise excellent service. Not sure how this will help Dropbox compete against the plethora of other cloud storage services.
Upgrade scam
by AMPLIFIEDMOBILEDJ on 2019/04/13 11:21
I upgraded my package and it is billing me but has not upgraded my storage. Awful
Not useful anymore
by w.phillips on 2019/04/13 10:51
They started limiting the sync options for the basic plan to just 3 computers recently. The notification of the changes to the terms of service came after the change. I feel for the developers stuck with a poor product guidance team but this app’s is no longer useful to me. It’s monthly price is 4 times what I pay for other services and I really only use it for one app that I can replace with a spreadsheet.
Now useless
by lcalabrese on 2019/04/13 08:34
Can’t connect multiple devices anymore. Use iCloud, Google Drive or OneDrive instead.
Another stab in my back
by czyrkr on 2019/04/13 02:32
I was using Dropbox since 2012. Never purchased it because it has business pricing. Too expensive for home users. Today I received another stab in my back with device limitations. Why, tell me why don’t you create let’s say 200 GB for $3/ month? Instead you are sending me to Microsoft where I can get $100/year for 5 users 1TB each (Office software included). I never complained about how DropBox is using a lot of memory on or complained about anything else. This was my #1 app on any device. But it is time to say good bye and I wish you Good luck DropBox.
Bye dropbox
by Sincepy on 2019/04/13 02:01
Can’t link new devices. Why don’t u provide plans under 100G. Don’t need that much space
Capone?
by Cometfinder on 2019/04/13 00:52
It has been less useful lately, and more alternatives to Dropbox are available than before. Please explain to those of us who have been around a while why we should pay excessive subscription prices for something worse than the free version was - but no longer is.
Waste of Time
by mayur11 on 2019/04/12 21:47
Money hungry company. You can only link to 3 devices...what BS. I'm not asking for more space, just want to access my documents on my devices. Rather use Box over this any day. Much better user interface.
Such high reviews
by Skinny Pancakes on 2019/04/12 15:35
I have been hearing people use Dropbox for years to rave reviews, but what’s the big deal? I get 2 gb of storage for free and it took 2 days to upload a 850 mb video. On Google Photos I got free unlimited storage with breakneck upload speeds, that can upload about 50 gb/day. Seriously, how is this popular?
Poor network connection
by heysailor53 on 2019/04/12 11:16
Any more it seems that half the time I try and upload a file, Dropbox won’t do it and says “check your network connection”. It does this on 5GE with four bars, gigabit broadband, any connection. Please fix.
Garbage for how much everyone is using this service
by Zazzers on 2019/04/12 03:16
My buddy has been trying to send me links on Dropbox for years and i used to always have problems with them yet I’m very computer savvy. I finally just signed up for an account because I was forced to transfer some legal documents. As far as I’m concerned dropbox is poorly designed. It should be so extremely simple yet it it is so extremely frustrating. On the desktop I have to login only to get to another page where I have to login again I go back to the first page it seems to be a verifiable page on by dropbox yet it just takes me to another login page very frustrating. Yesterday I’m trying to send the second MP4 file to my lawyer and it just won’t share it this year option is not even there. I could go on but I don’t care. I will pretty much avoid dropbox as much as possible and look for another file sharing service like you should too !!!!
Taking away more and more free options.
by avengeds32 on 2019/04/11 02:01
I've used drop box for years, and all of the sudden I can't login until I deactivate all but 3 devices. But I can still login via a web browser on my tablet. It's pointless and annoying to take away features that have been free. I might as well transition everything over to Google drive.
Greedy
by MarioStar998 on 2019/04/10 23:32
The developers are seriously limiting how much you can do with just a basic account. Other cloud storage services are much more appealing. Now you can only have three devices access your account? What stupidity is that? Now you have to pay that pricey pro subscription to have more devices access Dropbox. No thanks.
What the hell
by zoee w. on 2019/04/10 17:57
I got this for one day and signed up for a subscription... I would love to unsubscribe. But they’re being STINGY with their money. Get me out. I’m tired of being billed $10 a moth for NOTHING. Let me unsubscribe please tell me how. This has been going on since November. If possible, I would like a refund. I used this app for absolutely nothing.
Dropbox best
by Woody_D.. on 2019/04/10 13:51
Dropbox is the best virtual storage on the net, period.
New upgrade = loss of functionality
by Uncle Gum on 2019/04/10 10:44
Just what I was afraid of. New upgrade = loss of functionality for me. Certain ( important = main reason I got it) text files that I used to could read, now display a generic “data” icon but none of the text. Glad I’m not paying for it.
Not working
by Bossclankiller on 2019/04/10 03:42
I purchased the 1TB plan and everything was working fine. My younger sibling ended up uninstalling the app and when I reinstalled and tried to get my 1TB plan back the app would tell me there’s and error. Even when I come to the App Store it tells me I have a subscription for Dropbox 1TB plan. I’m just frustrated that I can’t get it back.
New conditions of use are very limiting
by Catherine31491 on 2019/04/09 22:03
I understand that Dropbox is in the business of making money, but they should not start randomly charging to use their app on more than 3 devices or there should be a more economic, scalable option. With the only alternative being to start paying 9.99 a month to use this on 4 devices I am just going to have to start using other software. I loved Dropbox and have been with them since the beginning and I also understand charging for more storage space but to charge existing members to just use what they have is a deal breaker. Give me a 2.99 option, but $10/month for space I don’t need and no other added functionality is it for me. Good luck to anyone who tries to add a new device to their existing free account.
Greed will be the end of Dropbox
by Abner055 on 2019/04/09 20:23
This last move to limit the free service to three devices spells the end of Dropbox. I have used it for years and refered so many people that i’m at max of free space which is 22.5 GB or similar. And even continued to refer new users. They have even gotten quite a few premium paid subscribers from my referrals. But no more, their excessive greed has made me decide to stop using their service and use my own personal cloud and will no longer recommend them. And migrate people I do business with to my own personal cloud from my Western Digital PR 4100 Raid NAS. Their days are numbered when some many other companies offer better services at more reasonable prices. Good Bye DropBox. You were good for so many years, but greed will take you down!!! I predict that if DropBox continues their greed with pricing and limitations, they will be out of business within two years! Remember I said it, and my predictions on such issues is normally spot on.
Dealbreakers
by richvong on 2019/04/09 07:45
3 device max and ridiculous login captchas are deal breakers. This was the best but now im planning to move to other services. I dont see how they are going to convert people to 10 bucks a month unless its business customers. You cannot 80/20 this because there are no independent variables.
Goodbye
by Rodzroom on 2019/04/08 23:21
The new 3-device policy is really dumb considering there are so many more modern cloud storage apps out there (such as Backblaze) without this limitation. To make things worse, I cannot remove the one device required to comply with this new policy (it suggests that i must unlink all 4 devices?!). And now, there customer support form has a required field to specify a device, but won’t let me choose one. So, goodbye old friend. Sorry you couldn’t keep up with the times.
Too pricey and can’t opt out
by ruchelleeee on 2019/04/08 15:12
I signed up for the 30 day trial and do not wish to continue. You have buttons for upgrading but not discontinuing. When I try to go to Dropbox.com it just takes me back to the app. Help!!!!
Trying too hard, achieving too little
by refusinganickname on 2019/04/08 08:43
I've had Dropbox for a while, and with each passing year I use it less and less. It's not because of the "recaptcha" on their site, or the level to which they're Google's stooges. It's not even that Dropbox has all the security of a piggy bank in a drug addict's room. It's that Dropbox just doesn't make a product worth what they think they do. And, little by little, things that you used go away in favor of things you don't want or need and that can't be turned off. (To be fair, I think a lack of control is part of the developer guidelines.) So I was told I couldn't reinstall the app until I deactivated it on all but 2 other devices… laptop, desktop, phone, tablet… I guess they were worried about the 2k all the computers I've ever used it on were occupying. Oh, I can get my phone reconnected for $120 a year. Seriously? No privacy. No security. Weak software. And a pdf comments field that takes several taps to get out of my face. So -1 star each for the price, the crippling, and the Google. I really expected it to go lower. I can get better storage, cheaper, with privacy and security from a number of sources. I'm going with SpiderOak One. They won't give me the token free storage I got for all the Dropbox referrals I made, but I think I will be happier. I know my data will be.
3 device limit
by MGoLou on 2019/04/07 22:02
Dropbox just implemented a 3 device limit for free accounts.
.band files for garageband ios
by ovrrsrrr on 2019/04/07 17:07
we love your app, just wondering if the dropbox team could add .band files for the ability to upload. garageband on ios saves as .band but i am unable to upload into my dropbox. i do not use icloud, dropbox all day.
It’s ok
by froyo2007 on 2019/04/07 00:46
Only problems are that you need a computer for zip files and maybe more and also you have to stay on the app for things to download.
Only 3 devices now
by N7702Y on 2019/04/06 12:42
Dropbox now limits the base (free) account to only three devices. Time to evaluate other solutions.
What Happened?
by Dwann717 on 2019/04/05 21:02
I’ve been using Dropbox for a few years, mainly to send pdf’s via email from my phone. Everything worked perfectly for the first two years, but recently, I’m only able to attach files about 10% of the time. Now, I have to pull out my laptop to send these files, which was what I was trying to avoid in the first place. To the devs, you took something that was running great, and upgraded it into uselessness.
Movie audio delay ?!
by josirose on 2019/04/04 12:56
Hi Mr Dropbox developer, Recently I’ve been getting an audio delay on every movie I stream from my movie file on your app on my iPad Pro 11”. I have a very fast 50/50 fibre connection which is working superbly, so it’s not that. And my app is up to date. This hasn’t happened before, why is it happening now? Please check it out and fix.
Love the app but I’m not a fan of the audio stopping when adding a comment
by Jurmum on 2019/04/04 09:42
I used to take notes on my music a lot using the comments function but with the music pausing it takes me out of the zone. If there was a way to make this maybe an option I would HUGELY appreciate it
App keeps crashing
by Smobano19 on 2019/04/04 02:21
I haven’t been able to retrieve any files from my Dropbox for the last week because it keeps crashing before I can put my password in.
It should be better than it is
by DaKKini on 2019/04/03 13:24
I have the app, I open docs and it says open in app or view on website I have the app! I press get app takes me to App Store and it says open I open app. And rinse repeat with the above. Also asked me to upgrade, I pay and it says subscribed. What is wrong Dropbox? You should be better than this! Wish there was some other platform because it’s not user friendly to download to view offline my docs either. Dropbox is becoming a dinosaur if these things don’t get fixed.
Sad
by Zj560003 on 2019/04/03 01:27
You can’t hide photos from the photo tab in the app. This should just be basic.
Fix comments
by budfox9 on 2019/04/02 22:06
PLEASE MAKE THE SEND BUTTON LARGER. IT IS TOO small. THANK YOU
Please allow folder grouping at top
by drewcarver on 2019/04/02 06:13
Overall this is a useful app. There are features I like about Dropbox which is why I have stuck with it. File requests, clean interface, simplicity. My annoyance with the app is that you can’t group folders together at the top of the file list. Also, there is a section header for each file name prefix which feels unnecessary and cumbersome.
It’s freaking great
by gifgraphickenz on 2019/04/01 22:45
All of these people leaving these negative reviews, about blah blah blah. I’ve been using it for 10 years, not once have I had an issue. Recommend it to everyone!
Good When It's Working
by jimcintosh on 2019/04/01 18:25
I tried Dropbox Professional to get SmartSync and it broke Dropbox on my Mac! Dropbox has been unable to get it working for more than four days now. And, that's with the "advance team" working on it. I liked Dropbox, but upgrading to Dropbox Professional was a really, really bad decision on my part.
Customer no service
by qwertyasderf on 2019/04/01 13:06
These people are absolutely customer no service they won’t solve your problems they won’t help you they won’t want to talk to you do not bother to sign up with them.
Says it’s got a cancel on my app.
by Holy MF on 2019/03/31 20:34
All it does is go to a web page that gives me bogus information for my iPhone 5s to unsubscribe from free trial. So in other words . It doesn’t allow you to cancel this crap. Won’t matter as I will Cancle it from my account at Wells Fargo .
Can’t imagine digital life without it.
by ScottyTooHotty2Care on 2019/03/30 06:11
Works great, just stop posting non descriptive explanations for updates. Did it before, then didn’t, now back at it.
Disabled support for older devices
by michael2014ishere on 2019/03/29 19:10
I have an iPhone 4s. Cannot install Dropbox on it anymore. Requires iOS 10, which is not available on this platform. Awful.
no longer works
by Patddfan on 2019/03/29 00:18
No longer available for a 5th gen iPod Touch?
Best file sharing service
by BoredMeteor on 2019/03/28 23:30
One of my favorite things is how it does not duplicate temporary Microsoft Office files like other file sharing services. When you open an Office file, the program create a temporary file which is then sent across your dropbox folders. When you close the Office app, this temporary file is deleted and, it’ll disappear from your Dropbox account - as it should! On other services, you’ll end up collecting temp files forever.
Dropbox is great
by Caroline Carbaugh on 2019/03/28 03:55
Update, after re-downloading this app I finally see everything back, please be mindful of future updates the big please? I can see why some of these reviews people at express their frustration So I really like using Dropbox as a blind person or use it every day to organize my college work I i’ve noticed that all my dropbox folders are showing up on my laptop but not my iPhone I hope there’s a way to fix it
Problem solved
by Midasman1 on 2019/03/28 02:10
Had an issue with files not loading. (March 13th review) Subsequent updates remedied this and DB is working as I need it to. Thanks so much.
(Native) Files app and .zip files
by Slad3rade on 2019/03/27 20:24
I can’t open .zip files anymore inside the iOS Files app anymore. When I go to press it, I get redirected to the Dropbox app to upload it. I don’t need to upload it. I just need to preview it in the Files app that’s all! Not sure if this is a iOS 12.2 or new Dropbox update. Help please! It works like it’s supposed to when I delete the Dropbox app. I need this app, I use it for work and need both to work. Otherwise everything else works perfect in Dropbox!
Needs serious fixing
by SamDropboxReview on 2019/03/27 19:48
Large files are very hard to download via this app. You can’t exit out of the app in the middle of a long download because the download will cancel. This even happens with the “make available offline” feature.
Why?
by jeighcee on 2019/03/27 18:42
This app does not show all of the files and folders as the app on my Win10 desktop. Why? Still waiting for reply! Aug 5, 2018 Mar 21, 2019 - the Mobil app for my iPad continues to display files/folders that no longer exist in my Dropbox account! I can't delete them from the iPad version. Why? Even with the latest up date the app STILL displays files and folders long ago deleted from my account! Mar. 27, 2019
Good For The Most Part
by Oof Beans on 2019/03/27 15:16
It’s a pretty good app, I prefer it over google photos. The only thing is that when I upload more than 10 photos at a time, they just won’t download. This is a major problem because I’m switching devices and want to save all of my photos, I want to upload all the photos I want to keep at the same time and have them down load instead of just sitting there with a gray bar under them or saying “waiting to download.” Its fine when it’s only downloading one picture at a time, (since that happened before) but I don’t have control over how many pictures download at a time (and it’s usually four) please fix this!
Speedy downloads
by Joegifted on 2019/03/27 15:15
Hi, I’ve been a member of Dropbox for years and have recommended others to use it. However, as far as uploading videos to DB, I wish videos could upload much faster on the DB. Especially larger videos when you lots of space is available. Also, why does it take a day(s) to upload in the background. And every time I open the app back up, it’s still trying to upload. As if it pauses in the background until the app opened up again.
Hope you guys will do this!!
by BleartRes on 2019/03/27 06:04
I’ve been using the app and i really need a slideshow option and try to make a dark theme it would be helpful thank you... And its a good app I recommend it 😊.
Great for Sheet Music
by tyojos on 2019/03/27 03:43
I use it to store my worship sheet music. It’s easy to organize and find what you need, when you need it.
Subscription
by Enough!?$& on 2019/03/26 11:04
I cancelled months ago and yet it’s still here and I’m still paying
New update doesn't work
by pverdier on 2019/03/26 02:18
Updated version keeps asking for an update that isn't there and now I cannot access my files. Very disappointed
PDFs are not working
by njack2 on 2019/03/24 05:44
I used to love this app but I can’t use it anymore. It causes some of my pdf files to go blank and show just a blank page. Customer support has offered no help after contacting them several times. I am switching to google drive 😒
No longer using this app
by Dcarter92 on 2019/03/23 12:25
I’ve been using this app for a few years and haven’t had any issues. Now all of a sudden I’m getting billed $10! How can you charge $10 for an app that was initially free to download???? And the. To not inform the customer that they’re being charged?? Scam artists!!!!!
Very disappointed that I would have to pay to have files saved locally
by JimRaleigh on 2019/03/23 01:59
I’m a long time user of DropBox, and have always been very pleased with it, however, I recently tried to save a file locally on my iPad for use when I was away from WiFi and discovered that that feature has now been removed from the standard Dropbox account. I’ll be moving all my files off Dropbox to OneDrive - I get 1 TB of storage there plus Office for my laptop and devices for less than I’d have to pay for just 1 TB on Dropbox - doesn’t make sense. Dropbox responded to this without acknowledging that they did away with the Offline feature in the free Dropbox basic. Bad move, Dropbox.
Muy buena
by Jealgonor on 2019/03/22 22:36
Me gusta la aplicación. Ojalá tuviera más espacio en la versión gratis
Won't let me upload anything from my iPhone running iOS 12.1.4
by jj2man on 2019/03/21 23:18
This used to be a great app, but now I'm unable to upload any files to it using my iPhone running iOS 12.1.4. Anytime i try to upload files, it simply says “uploading” at the top and nothing happens. I’ve tried on multiple WiFi connections and cellular data, but it never works. I’ve tried restarting my phone, plugging it into a power source. This doesn’t work either. I’ve researched the issue on forums, but i can’t find any answers. I’m leaving this review hoping someone can assist me with my problem.
Love love
by Čįåräāâ»Rûūm§š$ęėÿ¥ÿ¥ÿ on 2019/03/21 14:08
Been using and I also originally downloaded for the very first time in August of 2013 ..it has been a PRIORITY APP AND IS A MUST APP THAT IS ONE OF THE FIRST TO INSTALL//DOWNLOAD ANYTIME I GET A NEW PHONE.. ETC.. ETC.. ETC..
I cannot for the life of me download anything into this
by barnowner on 2019/03/20 19:20
I uploaded it years ago. Couldn’t figure it out. Just uploaded it a few days ago. Couldn’t figure it out. Now it says I can get a free trial but then I have to pay. But first I have to figure out how to get it to do anything. I’m computer illiterate, but I have millennial techies trying to help me with this and getting nowhere. I don’t get it
Set and Forget
by Inigo Palileo on 2019/03/20 06:01
Easy to use and really convenient for storing all my files!
Easy interface BUT not practical
by momOftwowitholdpics on 2019/03/18 17:18
Storing a small amount of photos and the free version ran out of space very quickly and the only next option is $10/mo, too much to indefinitely store a small number of photos.
Crippled app
by Trebuin on 2019/03/17 17:48
It no longer will allow most of my devices to connect. Find another provider.
Limited logged in devices
by Kenji2019 on 2019/03/14 20:23
They are going to limited the number of devices you can log in at the same time to 3! I’m going to move all my files to google drive and delete this app.
BEN BOSTA
by Edivaldo Pericleiton Rasta on 2019/03/14 13:52
odiei
update issues..already invested in it (for now)
by DCFallbrook on 2019/03/14 05:33
IPad Pro 12.9 2nd Gen lastest iOS -Dropbox grayed out now as an iOS file saving option from most other apps -Greyed out as an upload option from most other apps -Not appearing at all as a iOS Files save option -Cannot select multiple files (photos, etc.) anymore - which was an awesome addition to the previous update -Soundcopy-AudioShare - no Dropbox option to save via iOS Files Also a little pricey on the month to month plan for 1TB, and without full text search. There are competitive cheaper alternatives that (literally)do the same, but I have gotten used to and have always liked the DB updates, the simple functionality and solid synching between my windows 10’s and the iPad.
Cancelled due to lack of customer service
by jessica r_ on 2019/03/14 04:26
I’ve been a loyal paying customer of Dropbox since 2011. I’ve stuck with it despite all the bugs and glitches along the way. A few months ago I made the mistake of signing up for a trial to a higher business tier. After opting out of the trial, my account no longer functioned properly. I am now dozens of customer service outreaches in and have yet to find someone who will directly address the problem. Instead, they outright ignore it and tell me the only fix is to upgrade to the higher tier plan. All I’ve asked for is my account’s functionality to be reinstated to its post annual payment / pre-“free trial” status. I’d rather take my business elsewhere than be hustled by “customer service.”
Never liked Dropbox and still don’t
by Conan the Reviewer on 2019/03/14 04:17
This app is confusing and hard to use. A friend sent me a Dropbox link of a song file, and when I clicked on it I got the option to either get the song in the browser or “download the app,” which I had already done. I clocked the latter option, and it just brought me to the App Store. When I clicked open no notice appeared about the download; it just took me to the app. As far as I can tell there’s no way to search through emails or Facebook messenger from the Dropbox app to download the link. I then went back to the link and clicked the other option, “open in browser,” which took me to a playable file but again gave me no options to download the file. I’ve always had problems with Dropbox, and the only time I use it is when someone shares something with me on it. This was one of those times, and though this was my first time using the iPhone app, I came away from it disappointed as usual.
MUST HAVE APP
by Ken@916 on 2019/03/13 05:12
I don't know why peope wrote negative reviews about dropbox. I love it, It automatic upload all my photos from my phone. One time I lost my phone but I was able to recover all of my old photos. It a must have app in every phone, install it. Its free.
Syncing problems.
by Akongkongkong on 2019/03/13 01:47
When I deleted photos from my iPhone, my other devices didn’t sync. I then found out that my photos can’t be deleted because after I logged out from my Dropbox account and logged back in, my photos are still there. This happened to only my iPhone and iPad. My android device has no such problem.
Crash after crash
by djcmgdjjcvd on 2019/03/13 01:37
The app has become slow, crashes a lot and gets non responsive a lot update after update and it still is not fixed Should I give up hope?
Please update with basic playback tools like
by RnbLover! on 2019/03/12 12:40
1. bigger play, stop, pause in audio playback 2. loop function This is particularly important as we use the app a lot to listen back to mp3s in development, however it is a huge safety issue to locate the tiny little play button every time to restart playback when driving for example. 3. Can you make it possible to please choose weather we want the audio to remember where left off or not. In meetings this is particularly annoying when it starts somewhere else than the beginning. I have sent messages about this before and years ago without any updates and am now adding a review about this for the first time in hope that you take it more seriously. Please fix these basic things so us professionals that rely on your app quite a bit can have a more seamless and safe experience. Thanks again for listening..(i think)
Uploading issue on iphone
by Batmora on 2019/03/10 06:48
I am forced to open the app continuously while uploading data on my iPhone otherwise the upload stops!!!
Trying too hard, achieving too little
by refusinganickname on 2019/04/08 08:43
I've had Dropbox for a while, and with each passing year I use it less and less. It's not because of the "recaptcha" on their site, or the level to which they're Google's stooges. It's not even that Dropbox has all the security of a piggy bank in a drug addict's room. It's that Dropbox just doesn't make a product worth what they think they do. And, little by little, things that you used go away in favor of things you don't want or need and that can't be turned off. (To be fair, I think a lack of control is part of the developer guidelines.) So I was told I couldn't reinstall the app until I deactivated it on all but 2 other devices… laptop, desktop, phone, tablet… I guess they were worried about the 2k all the computers I've ever used it on were occupying. Oh, I can get my phone reconnected for $120 a year. Seriously? No privacy. No security. Weak software. And a pdf comments field that takes several taps to get out of my face. So -1 star each for the price, the crippling, and the Google. I really expected it to go lower. I can get better storage, cheaper, with privacy and security from a number of sources. I'm going with SpiderOak One. They won't give me the token free storage I got for all the Dropbox referrals I made, but I think I will be happier. I know my data will be.
Too much money for notta lotta “service”
by The Notorious t.i.g on 2018/07/12 00:39
After the recent update, DropBox stopped working properly for camera-roll upload on my iPad. Their solution? Remove the app, forget the network, fully restart the iPad, re-connect to the network, and re-install the app. Seriously? Good thing I have nothing else to do ... oh, wait. Basement flooded. So yeah, I have something else to do that's rather urgent. Good news is that yes, this did in fact resolve the issue, but really, I have other things to do in my life than reset apps with updates that fail. Especially when paying $75/month for the business version. For $75 a month I expect a MUCH better UI, amazing support, in-file search (not just the file titles), and so much more. Instead, we get the un/re-install merry-go-round, an ok UI, low-availability support (US normal business hours only), and an amazingly klugey sync setup. Heaven help you if your Mac has an external drive. What happens when you get a new Mac? It downloads everything from Dropbox again, even though all I did was remove the USB plug from the old machine to the new. Good job, Dropbox. Well done. Now I gotta wait for 4T of data to re-synch. Their super awesome support response? Well, we told you external drives might not work as expected. I’m totally looking for another service. Seriously, $900 a year for this? I feel like an idiot for locking myself into this “service”.
Never liked Dropbox and still don’t
by Conan the Reviewer on 2019/03/14 04:17
This app is confusing and hard to use. A friend sent me a Dropbox link of a song file, and when I clicked on it I got the option to either get the song in the browser or “download the app,” which I had already done. I clocked the latter option, and it just brought me to the App Store. When I clicked open no notice appeared about the download; it just took me to the app. As far as I can tell there’s no way to search through emails or Facebook messenger from the Dropbox app to download the link. I then went back to the link and clicked the other option, “open in browser,” which took me to a playable file but again gave me no options to download the file. I’ve always had problems with Dropbox, and the only time I use it is when someone shares something with me on it. This was one of those times, and though this was my first time using the iPhone app, I came away from it disappointed as usual.
Great except keeps losing recent files
by Paul, just Paul ... on 2018/10/26 00:27
99% of the time when I used this app, it is to do something with one of the three or four files I have most recently edited. For some reason this app keeps losing track of those, which makes it take much longer to use. Last time it was because they forced dropbox paper towns artificially find a recent list, this time the paper staff is back again and all my recent files have disappeared. There is no option to remove the paper spam from the recent list. For bonus points they say it’s easy to contact them if you have problems about the app. It isn’t. When I finally found a way, their support page doesn’t work; it won’t let me choose a device and therefore won’t let submit a ticket. This is of course on my iPhone, the same device the app is running on, using safari, the default and dominant browser. Ridiculous.
Okay...
by SwordInTheLight on 2018/06/05 19:39
Hello, I just wanted to say that Dropbox is actually a really great place to store Office files, sorry if I was harsh earlier. I wouldn’t trust it with all of your files, because I’ve had a lot of issues with the iWork things and all that. The app itself works fine this way. Just wanted to say that. Suggestions: -Maybe we can do a one-time payment for a little extra storage? Like pay $1 for 2 extra gigs. I would definitely pay a few dollars for that. -Support for Apple files. As I’m writing this, there’s no way to edit Pages/Numbers/Keynote files from Dropbox. I use Pages a lot and so do a lot of other people, so you need to add support for those. -Once, I opened the Dropbox app and found that it wouldn’t let me create any Office files. (Like when I clicked “new file,” the option for creating Office files wasn’t there.) I signed out of Dropbox and tried to sign back in, but it said “there was an error” when I tried to sign in even though I got the sign-in info correct! This wasn’t a huge deal since I was able to log back in a half hour later with the create files feature back, but you might want to make sure it doesn’t happen again. -PowerPoint files take FOREVER to load up! (At least for me they do.) Please make it quicker. Thank you for reading!!!
Stop changing stuff!
by Dudebraj9000 on 2018/09/18 09:03
Why do you guys constantly insist on changing the whole interface of the app? Seriously. Every update things are different, and not in a good way. Also, I can’t scroll down on my synced folders anymore. It makes my files disappear when I try. This started after the recent update. I’m not one of those “let me speak to your manager” kind of people but I just had to let you know how bad my experience has been so far. Please fix it, and leave it that way unless there’s a really important bug to fix. Also gave you 5 stars because I know you’re hard working people over there and I pay for pro. Don’t hate the app, just hate the constant changes to the overall look of the app that honestly seem more like a step backward than forward.
Five stars for completely disappointing me!!
by keilaa.17 on 2018/07/24 10:01
I’ve had this app for a while now. They promise to keep all your pictures safe “NO MATTER WHAT” which is all a lie! Let’s say u lose access to the account for a bit so you are inactive with it. Well without them even asking for your permission, they decide to erase your account and all the pictures you saved with it!! I completely believed them like an idiot and deleted my pictures and gave it to them so they can “KEEP IT SAFE” and without even consulting me or thinking about the fact that I have important pictures and things I actually wanted them to keep safe, they just erase and pretend like nothing ever happened. I completely do not recommend this app!! PLEASE DO NOT DOWNLOAD IT!!! GET EVERALBUM OR EVEN GOOGLE PICTURES BUT DO NOT USE THIS!!!
🚫 Not upgrading
by The Blonde Cookie on 2018/10/30 02:50
After looking down the long list of seriously bad recent reviews, I’m NOT doing the latest upgrade (operating under the theory “if it ain’t broke, don’t fix it”). What I’m using now, while far from perfect, is adequate; I don’t have to wrestle constantly with the software, and I know what workarounds I need to employ to get ‘er done, so…its not a perfect world, but no new surprises. I already knew their customer support was nonexistent; I have a “story” of my own. I hope someone sues them for false advertising (for claiming they have customer support). I’d say it’s possible to win that in a court of law: if someone pays for a product and substantially relies on the written description of something (“we have customer service available to serve you,” or whatever is written), there’s a case to be made if the person or business incurred a provable loss due to that reliance. Hmmm… 🤔 Dropbox appears to have gone the way of so many apps - it’s all about the Benjamin’s (as opposed to quality, reliable customer support). But, of course, the less peeps employed, the better the bottom line looks. I noticed, however, that their marketing department must be working overtime. How a 4.7 star rating is possible with as many really bad (recent) reviews is absolutely beyond me. Of course, no one would ever skew the review numbers to make an app look more attractive, would they? 🙄
Garbage for how much everyone is using this service
by Zazzers on 2019/04/12 03:16
My buddy has been trying to send me links on Dropbox for years and i used to always have problems with them yet I’m very computer savvy. I finally just signed up for an account because I was forced to transfer some legal documents. As far as I’m concerned dropbox is poorly designed. It should be so extremely simple yet it it is so extremely frustrating. On the desktop I have to login only to get to another page where I have to login again I go back to the first page it seems to be a verifiable page on by dropbox yet it just takes me to another login page very frustrating. Yesterday I’m trying to send the second MP4 file to my lawyer and it just won’t share it this year option is not even there. I could go on but I don’t care. I will pretty much avoid dropbox as much as possible and look for another file sharing service like you should too !!!!
Picture & Video upload is broken
by Ktobs on 2018/10/27 16:12
Picture & video upload now constantly crashes. Very slow upload when it does work. Refuses to upload when the battery is low (even if its plugged in and currently charging!) If I have low battery don't you think it would be IMPORTANT to be able to upload/backup what I can before it dies?!? At the very least they should be an option that says 'continue anyway'. And if the phone is already charging I don't see why that matters? I can't upload a SINGLE picture? Really? Why does dropbox decide when I can or can't upload pics? This used to be a great app but recently it's falling apart. The media player is missing many desired features like fast forward/rewind 15 seconds, etc. Please fix the app! I've been a long time customer but I'm finding more frustrations than conveniences. Please fix the pic and video upload! App constantly locks up and crashes.
Horrible
by donna381 on 2019/01/06 18:09
Useless app. Not user friendly. I spent an hour just trying to figure out how to open a file, seriously an hour, and could not get past “download Dropbox paper”. Never succeeded in opening one file, much less sharing files between devices. Googled help for this app and was told to click buttons that did not exist (but clearly should exist!). You would think an app that is supposed to help you manage documents would at least have a straightforward way to open a file. That’s the most basic thing most users would want to do and after one hour a person of at least average intelligence can’t do it. I typed the name of my document in the search bar and it told me it wasn’t found. Double checked for typos, again it wasn’t found. Tried with just one word which I knew to be contained in many of my document files... still “not found”. Ridiculous and frustrating.
Connect A computer
by Hotshtuf on 2018/08/06 20:35
Oh my gosh! I was having a difficult time logging in on my desktop - trying to remember my password and it wouldn’t let me in. I figured I’ll just continue to use the app on my phone, until I saw the “Connect A Computer” button. I pressed it and in a matter of seconds (I’d say less than 45secs) I was able to get into my account on my desktop computer. It was just three easy steps! I’ve been using Dropbox for almost 8 years and thought it was good but nothing outstanding enough to write a review until now. I just hate the little badge icon that appears on a document when saved in Dropbox. I hide it but it comes back... All good tho!
Worst service ever!!!!!
by vedeta h on 2019/01/05 14:43
I have been a Custumer for over 10 years no problem. I have a yearly contract with them. This year they took the money out of my account. In June 2018 and turned off my service in July 2019. I have been fighting with them for months I gave them the receipt from my account and the Apple store. The app say active until June 2019 but when I go the the app it say full must pay money. They said they didn’t get a payment so I need to pay again. I have tried to contact them. You can only talk to them though email or twitter they will not call you. They don’t respond or slow to respond. After months of trying to get in touch with them and proving I paid. They still did not turn on my service. I called the BBB on them and they never responded. Something so simple to solve has turn me off from this product and has made me find other services better than this.
“Camera Roll” is not the same as iOS’s Camera Roll
by SeriouslyDave on 2019/04/13 15:34
Reply to the Developer Response: The Developer’s reply discussed automatic photo upload. However, I was not talking about automatic upload and did not use the term. Therefore, I have modified my review to clarify. —- Review —- When manually selecting photos for upload from an iOS device, Dropbox is shows an iOS Moments view of iOS photos. Dropbox calls this “Camera Roll” even though it does not match the iOS Camera Roll. Worse, Dropbox does not offer a way to select photos for upload using a view that’s in iOS Camera Roll order. You have to remember the date you took a photo or do a whole lot of scrolling if you have more than just a handful of photos (scrolling is required because of the screen space wasted by an iOS Moments view). This is a not user-friendly approach. Another issue is that you must tap each photo instead of being able to slide your finger across the screen to select multiple. These are not the only usability issue I have with Dropbox and I use Dropbox less than I would like because of them. However, it still remains somewhat useful to me so I gave it three stars.
The one app I can’t live without
by Kaiaim on 2018/07/14 20:29
What can I say about an app that gives me access to everything I have from my cell phone- simple intuitive fail-free. The biggest tech mistake of my life was switching briefly to another service which lost my data and treated my like dirt when I asked for help. There are few things I’d like Dropbox to change but they aren’t specific to the app. The only app bug I’d like to see changed is the folder size limit which does not apply to desktop versions. it has been an inconvenience to break up one of my large folders, but still worth it to have my whole life with me anytime anywhere.
Good For The Most Part
by Oof Beans on 2019/03/27 15:16
It’s a pretty good app, I prefer it over google photos. The only thing is that when I upload more than 10 photos at a time, they just won’t download. This is a major problem because I’m switching devices and want to save all of my photos, I want to upload all the photos I want to keep at the same time and have them down load instead of just sitting there with a gray bar under them or saying “waiting to download.” Its fine when it’s only downloading one picture at a time, (since that happened before) but I don’t have control over how many pictures download at a time (and it’s usually four) please fix this!
Almost really good
by mgar5544 on 2018/12/06 15:25
The scan feature has been really nice but one thing has driven me crazy. Using a phone, how hard is it to zoom into the document or receipt you are trying to capture? Not really that hard!! I personally don’t mind if i have a piece of the surface the doc is sitting on captured with the image. What drives me crazy, however, is ALWAYS having to adjust the image to actually capture what i intended to. The success of the auto detect feature is less than 50% for me and that’s only because I’ve gotten better at tricking it. Long story short, please Dropbox, at least have an option to disable the auto detect feature. I keep thinking this is going to fixed with updates but it hasn’t.
Saving Offline
by Byhiu on 2018/10/17 20:34
I’m wanting to make a certain folder in my Dropbox available offline. But I need to make sure before I do so. That the contents of this folder that I’m wanting to make offline to view whenever with data or not.. that it won’t be automatically updated into my iPhone camera roll. Or put into a folder in my iOS camera roll. That would be BAD... very very BAD. so that’s my concern. I need to make sure that these sensitive confidential files won’t be seen ANYWHERE else except offline in the Dropbox app. And not in my personal camera roll. Please advise. Respectfully, Dropbox 1TB user. :)
Scam!
by Kitty Envy on 2019/03/08 00:01
I feel like this is a scam! I had someone send me a doc to look at and it was from this app. So I had to create an account to see it. Then all these options to pay and have no use for app but when I created thinking I could see doc and delete app, it’s not even pulling up doc. I ask friend to send in a regular email. I go to the option to contact support and I can type in the issue of asking to get rid of account (literally minutes after setting up) but drop down box to choose device doesn’t work so no way to get this company’s attention to not be charged or have this account at all. Would not recommend and hope someone from this company sees this because I’m at a loss and truly upset that I might be charged for something I have no use for.
New conditions of use are very limiting
by Catherine31491 on 2019/04/09 22:03
I understand that Dropbox is in the business of making money, but they should not start randomly charging to use their app on more than 3 devices or there should be a more economic, scalable option. With the only alternative being to start paying 9.99 a month to use this on 4 devices I am just going to have to start using other software. I loved Dropbox and have been with them since the beginning and I also understand charging for more storage space but to charge existing members to just use what they have is a deal breaker. Give me a 2.99 option, but $10/month for space I don’t need and no other added functionality is it for me. Good luck to anyone who tries to add a new device to their existing free account.
Great way to access cloud files
by Jedidude on 2018/08/07 02:07
Having this Dropbox App is a great way to have accessto your (Dropbox) cloud documents; specially since it integrates with the built in Files app. It's also a great way to upload things to your Dropbox account. Starting out with 2GB of free data is pretty silly in this day and age, but that describes the service, not the app. What I do find ridiculous about the app is that a simple feature like "Make available offline" is hidden behind a paywall. Really? I need to pay to maintain files on my device so I don't have to constantly use up your service's bandwidth whenever trying to open such files? Just ridiculous..
Sort files by creation date
by Trololololol222 on 2018/10/24 13:53
Hi, I have had an amazing experience with the app for iPad. I use Dropbox to save my photos and videos, my memories. Camera load is very useful. I have one suggestion: the option to sort files by creation time is not available. It is possible to sort them by modification time, but is not the same. It would be awesome to have that option available, because I will be able to see my photos and videos in a chronological order. Me and my family will be very happy if this option comes true. Greeting an keep up with the good work.
It's sooo slooooow...
by thebasher on 2018/09/14 01:05
About a year ago I tried to use Dropbox for photo and video backup from my iPhone so I could clear up some space....It was so slow it was useless. I literally had to upload 1 file at a time or it flat out would not work. Fast forward to today. It's the exact same thing. I've been trying to backup 64 files (videos less than 60 seconds long shot on my iPhone 5) and it's exactly the same thing. To make sure it wasn't my connection I sent a 1.5 gig file to a client via WeTranfer to test and it only took about 20 minutes. On the laptop I have no problems but the iPhone app just doesn't cut it.
LOVE our business plan! Please fix one problem!
by JohnPoltrock on 2019/02/05 02:56
I love this app. Totally revolutionized our business. I REALLY NEED on app an undo button. The ability to drag and drop files is nice but it’s TOO easy. Just scrolling through files, you grab one and move it to another file and have NO idea what happened, no way to track it, and no undo. Please fix! Also maybe make it so have to hard press and wait for it to jiggle to move like in iOS. Also be nice to add a blank “sheet of paper” to a file that you can jot notes on and save like a pdf right from the app. This would be SUPER.
No support/Tried to charge for a cancelled subscription
by Xvd68 on 2018/09/22 16:47
BEWARE! I cancelled my trial, the App Store tried to charge me a week before trial was up, then continued trying to charge me,fortunately I had removed my credit card before that because App Store said my valid card wasn’t valid, obvious App Store problem. Way to go Apple! Dropbox sends emails you can’t reply to, and there is no way to contact them thru app or website, I’d rate ZERO stars if I could, how are users supposed to get support? Reading other reviews, apparently there is none, that’s a major FAIL!!! I suppose the app works ok if you have access to high speed internet or work with tiny files, but if you don’t or are limited to a cell connection it’s pointless if working with large video files.
Good backup, but
by BAR112 on 2019/01/09 03:31
2019 Update: STOP harassing me to upgrade—apparently $99 per year isn’t enough for you greedy developers! Getting sick and tired of being constantly pestered to upgrade to a business account on the app, on the web, and on my MacBook (“save 20 GB space...”). Pandora did that and they lost my business. Stop it! Previous Review: Have been a premium Dropbox customer for many years; and overall relatively pleased. However, I don’t entirely trust it with my precious photos taken over the years. Also, please provide support for Live Photos, save my EDITED photo (not original) or both; and lastly, allow us to view smooth videos. These implements will bring my rating back up to a 5.
Please fix the problem
by D.James.E on 2018/06/04 01:09
I use Dropbox for numerous things online, both business related and personal. In all circumstances I need to be able to interact with people on shared documents and the most recent update has made that impossible for some reason on my iPad. I’m sure I’m not the only one with this problem so it should probably be fixed right away. If not people like me will have to find other programs to use. That aside, before the problem occurred Dropbox was my go to on all of my devices. I sincerely hope this problem gets fixed.
Documents On The Go
by Fan L33 on 2018/05/27 02:07
Always there, online, offline, moving documents from one platform to another, Dropbox is your quick, easy, no fuss solution. It’s one of the cleanest layouts ever created (in my opinion). I would defiantly suggest giving Dropbox a try for anyone going to school or working in business. Other platforms exist such as google docs, or Microsoft office, which I also use, but Dropbox has them beat in speed of upload and download, and loading of page, AND ease of navigation.
Cancelled due to lack of customer service
by jessica r_ on 2019/03/14 04:26
I’ve been a loyal paying customer of Dropbox since 2011. I’ve stuck with it despite all the bugs and glitches along the way. A few months ago I made the mistake of signing up for a trial to a higher business tier. After opting out of the trial, my account no longer functioned properly. I am now dozens of customer service outreaches in and have yet to find someone who will directly address the problem. Instead, they outright ignore it and tell me the only fix is to upgrade to the higher tier plan. All I’ve asked for is my account’s functionality to be reinstated to its post annual payment / pre-“free trial” status. I’d rather take my business elsewhere than be hustled by “customer service.”
Poor support
by Rodger584 on 2018/11/23 21:39
I have been using Dropbox as a tool to exchange files between my iPhone, 2 ipads, and several windows PCs. When I encounter errors, the messages are very ambiguous. Often the message is followed by a “try again” phrase. Trying again has never worked without doing additional research and changing the operation. Often the change involves using an alternate ‘cloud’ and it’s tools. The only support tool that seems to work is the the ‘community’, but this is normally very high level and cluttered with noise. It requires a lot of time in searching and reading that rarely returns a helpful answer.
Basic functionality with SERIOUS privacy flaws
by willnotburn on 2019/03/01 23:36
1. Get FaceID or TouchID or password requirement by default when the app is launched. Data entry n my Dropbox is just as sensitive as my bank Goldman information. Then why does my banking app require *some* sort of verification (FaceID) upon launch, but Dropbox seems oblivious to this issue. Isn’t the need for this obvious? 2. STOP DISPLAYING MY MOST RECENTLY USED FILES ON THE HOME SCREN OF THE APP!! I use the app all the time to pull up a figure or article to show to professional colleagues at work. Imagine, we’re in the middle of a discussion, I pull up an app to show something, and with them looking over my shoulder my personal files come up on the home page. Unacceptable!
Please update with basic playback tools like
by RnbLover! on 2019/03/12 12:40
1. bigger play, stop, pause in audio playback 2. loop function This is particularly important as we use the app a lot to listen back to mp3s in development, however it is a huge safety issue to locate the tiny little play button every time to restart playback when driving for example. 3. Can you make it possible to please choose weather we want the audio to remember where left off or not. In meetings this is particularly annoying when it starts somewhere else than the beginning. I have sent messages about this before and years ago without any updates and am now adding a review about this for the first time in hope that you take it more seriously. Please fix these basic things so us professionals that rely on your app quite a bit can have a more seamless and safe experience. Thanks again for listening..(i think)
Just signed me up for a subscription
by caylaatx on 2018/09/05 14:02
I downloaded drop box on an old phone almost 2 years ago(when it was free), got a file sent to me, never used it again, got a whole new phone and forgot about it, I just noticed on my credit card bill about 5 months ago I got upgraded without my knowledge and have been paying 10 dollars a month and now Dropbox is like “oh I’m sorry We have nothing to do with that it’s the Apple store” and I’ve been trying to get my money back for a month and there is no way to get a hold of anyone because it’s such a big company they can just take your money and you’re forced to deal with it. Not cool at all. I even cancelled and it still took my money this month, AGAIN.
Love dropbox but app has issues
by Bealullabyz on 2019/02/24 18:40
I love Dropbox and have been using it for years, but the app has issues. It's annoying that when I'm in a folder that has over 3000 photos and i'm browsing one by one to delete, the folder refreshes and shows an empty folder. Then i have to go back to the parent folder, enter the photo folder and go back to where i was. It refreshes every couple of minutes and shows an empty folder. The iPhone also does this. Sometimes, the folder disappears and i have a minor freak out thinking it got deleted so i have to log out then log back in again.
Frustrated with the most recent update
by DanieF1020 on 2018/08/24 04:56
I’ve really enjoyed Dropbox. It makes accessing my files across multiple devices so easy. After the most recent update I’m no longer able to attach files to emails through the “attachment” option in the mail app on my phone. Not everyone has a Dropbox account and I hate sending links to the files as it seems unprofessional to me. I’ve looked into it and it seems many people have experienced this issue. I hope it is resolved soon.
Buggy - cannot access any file from App
by Neotk9711 on 2018/11/27 14:37
I am a Dropbox professional subscriber for past several years but now will be moving to google drive and cancelling my subscription. The App has a major bug since iOS 12 - I cannot access any file from the App but I can access same file using mobile safari. I have been emailing customer support for past 2 months and keep getting canned and useless responses. I also tried to escalate to Drew Houston, CEO of Dropbox but I don’t think he cares. I will be writing about this bad experience on other social platforms as well. I have been a shareholder as well but given how bad their general approach towards customers is, I will be selling my shares as well.
What is the point if you cannot download the files? Updated
by user 272475728 on 2018/09/05 19:08
I have been trying to download a file from a paid account to my unpaid account. I am unable to download any files from my Dropbox account to the local storage on my device. This gets one star until Dropbox realizes its existential purpose if transferring files from one computer to another computer and not one account to another account. Review of paid trial version. Now I am not able to select more then one file. I have the option of downloading a file but that’s not that helpful to me if I need to download gigs of content for work. Additionally it limits the file size you are able to download to something between 50 and 100 megabytes. That what.. a minute of 1080 video? Why do I not have the option of downloading an entire folder of content. I am willing to pay for the Dropbox experience I had in 2012. I am frustrated when the basic law of modern economics that things get better and cheaper over time is rolled backwards by greedy present hedonistic executives.
Could be better
by Marley-blu on 2018/08/26 13:45
Of the few paid cloud services that I suscribe to, Dropbox would be the first one that I would close. Fewer returns for the buck. The cloud service is clunky and counterintuitive, inc. it’s search engine. Uploading and managing files, as compared to other services is a chore. They haven’t upgraded the available storage space in years (1 Tb). It continues to be great, for what most of us signed-up for, to begin with— sharing docs with others, and for syncing frequently used files/folders in our hard-drives. But this is now also possible w other cloud providers.
good
by 🍥Cream🍥Pop🍿 on 2018/12/10 23:38
it’s a good app, it’s very useful when i broke my screen and needed to upload about 3000 photos off my phone but a huge issue is that when i need to download them all BACK on my phone, i have to go and redownload EVERY individual photo. i don’t have time for that !! they need to add a feature where you can select multiple and export them to camera roll all at once and/or select a folder(s) that you can download to camera roll bc it’s so annoying to redownload every picture/video individually. PLEASE FIX THIS
Great app, just wish for more
by Frugal twins on 2019/03/05 16:49
I've used Dropbox for quite awhile. My one complaint is that I wish there was an easy way to switch between different accounts. I have a personal account as well as one I use for accessing files while teaching. I don't really want to merge the two into one account, but I can't figure out how to quickly and easily gain access to both without opening one in a browser while using the app with the other. Otherwise, I will continue to use and love Dropbox!
Dropbox is just awesome!
by mayerou on 2018/05/27 19:29
Dropbox keeps me well organized with all types of data by allowing me to sort them out into files & folders. It also allows me to share with others selected data, files, folders or all of it and even to allow others to make changes to selected or all data. Furthermore it allows one to share large files & folders. Dropbox is just AWESOME! I can’t wait for the next improvements to come by!
Dropbox is great
by Caroline Carbaugh on 2019/03/28 03:55
Update, after re-downloading this app I finally see everything back, please be mindful of future updates the big please? I can see why some of these reviews people at express their frustration So I really like using Dropbox as a blind person or use it every day to organize my college work I i’ve noticed that all my dropbox folders are showing up on my laptop but not my iPhone I hope there’s a way to fix it
Multiple file exports possible?
by Aaron1989 on 2018/07/15 14:59
I have been using Dropbox for years and love that it is accessible through an app for IOS. I am having a major problem, however, which may be a deal breaker. I am unable to find a way to export multiple files to a device at once. Currently, I have to save each file separately, and when dealing with hundreds, or thousands of files, this is just not practical by any means. I will gladly change my review if this fault is truly user error, but I have found many others with the same complaint.
Great app. Needs to keep pushing to push the bounds
by ProfChris32 on 2018/11/20 12:50
Amazing app that does a very nice job and helps with workflow tremendously. I wish it had two features: 1) the ability to choose which app to open files in directly from Dropbox (like pdf expert instead of just adobe) 2) syncing / comparability with Microsoft word so that when you make a file available offline in Dropbox you can open it from Dropbox in Word without internet.
Very disappointed that I would have to pay to have files saved locally
by JimRaleigh on 2019/03/23 01:59
I’m a long time user of DropBox, and have always been very pleased with it, however, I recently tried to save a file locally on my iPad for use when I was away from WiFi and discovered that that feature has now been removed from the standard Dropbox account. I’ll be moving all my files off Dropbox to OneDrive - I get 1 TB of storage there plus Office for my laptop and devices for less than I’d have to pay for just 1 TB on Dropbox - doesn’t make sense. Dropbox responded to this without acknowledging that they did away with the Offline feature in the free Dropbox basic. Bad move, Dropbox.
Continuously Crashing - Dropbox Fix This!
by Wine Birdie on 2019/01/23 21:52
I’m a long term user of Dropbox, primarily online & desktop. I’ve used the app for some years now, but recently the app has been bugging out more and more. It’s so frustrating & ends up taking 10X the amount of time it typically would with a working app. Dropbox App used to be my go to, I especially loved the scan feature. So useful- all in one. Now if I’m trying to scan documents/receipts, I need to plan on the app getting stuck in a forever “pinwheel” stage or crashing. Sometimes when I’m just near the end of my last item to process - BOOM. Back at square one. Please fix this!
Helps Maintain an Organized Life with Safe Reliability
by C.O.G. Forever on 2018/09/15 06:38
Using Dropbox has helped me in keeping everything in a safe and easy to use platform space. My favorite feature is the ability to scan an upload documents just by taking a picture of it. So far, so good! I would recommend others to give it a try so they can appreciate the advanced technological features and a stress free tool that’s easy to learn how to use.
Speedy downloads
by Joegifted on 2019/03/27 15:15
Hi, I’ve been a member of Dropbox for years and have recommended others to use it. However, as far as uploading videos to DB, I wish videos could upload much faster on the DB. Especially larger videos when you lots of space is available. Also, why does it take a day(s) to upload in the background. And every time I open the app back up, it’s still trying to upload. As if it pauses in the background until the app opened up again.
File disappearing
by Breeoxd on 2019/03/09 02:50
Mostly love the app but lately it’s become unusable. When I upload photos manually to a Dropbox folder, it will only upload about 30 pictures before saying it can’t be reached. I’m fine with doing small batches but every time I send a batch through iPhone files extension, I have to rename the file to get the files extension to recognize it. So if I’m uploading to file named 7 I go to do the second batch and 1-6 is there and 8 but no 7 so I have to keep renaming between 7 and 7a everytime I upload. It’s ridiculous.
Rating Trends
119,4,10,0,0,10,10,0,8,13,5,0,10,4,3,0,22,2,0,7,27,14,13,5,8,21,10,5,0,16,13,18,0,24,0,18,18,0,0,11,0,36,0,30,10,3,10,13,15,18,10,8,7,1,21,13,0,0,21,0,14,0,47,0,14,7,12,0,7,7,7,10,13,12,12,3,0,0,0,50,17,14,24,16,11,21,3,2,9,0
All Versions
4.0
75,059 total
 5
42,060
 4
10,311
 3
6,484
 2
4,737
 1
11,467
Current Version (138.2)
4.0
21,276 total
 5
17,123
 4
1,929
 3
705
 2
425
 1
1,094
Version History
More...
Screenshots
Search Visibility
App name
Dropbox
Description
Dropbox is a creative collaboration space designed to reduce busywork, bring your files together in one central place, and safely sync them across all your devices—so you can access them anytime, anywhere. And sending large files is easy, even to people who don’t have a Dropbox account. Features like the doc scanner, shared folders, offline access, and more make collaborating with others simple. Features: • Work on files with others through shared folders • Use the doc scanner to turn receipts, whiteboards, and notes into PDFs • Comment on files to share feedback with your team • Sync, share, and edit Word, Excel, and PowerPoint files We'd love to hear from you! Join the Dropbox community: www.dropboxforum.com We offer a free 30-day trial and in-app purchases for Dropbox Plus. Existing Dropbox Plus customers can also upgrade to Dropbox Professional. Dropbox Plus customers have 1TB of storage and Dropbox Professional users have 2TB. The amount will be charged to your iTunes account and will vary by plan and country. You’ll see the total price before completing payment. Dropbox subscriptions purchased in-app renew monthly or yearly depending on your plan. Plan pricing may vary by country. To avoid renewal, you must turn off auto-renew at least 24 hours before your subscription ends. You can turn off auto-renew at any time from your iTunes account settings. Dropbox also offers one-month trials for monthly subscriptions. Terms of Service: https://www.dropbox.com/pricing_terms Privacy Policy: https://www.dropbox.com/privacy
Easy
by test2015- on 2019/04/24 19:13
Easy access to videos
DO NOT UPDATE!
by Jaileer on 2019/04/24 00:49
This updates removes access to all but 3 devices. I’ve used Dropbox for a long time, and I’ve turned so many people on to them I have maxed out my free space for referrals on my personal account. I’ve also purchased Dropbox business and Dropbox pro for companies I run. So this latest update feels like a slap in the face. It’s time to reconsider Google drive, box or pCloud.
Almost no value anymore, sadly.
by Pags36 on 2019/04/23 14:36
I never write reviews. And I guess I rarely use Dropbox anymore but when I installed the app on my new phone to access some documents I was so annoyed with how I was met I felt compelled to write this. Dropbox used to be a leader in digital storage. They were the first place I thought of when it came to digital storage in fact. Of course Google fame along and are their lunch by giving everyone 15 GB for free (in addition to being tied to their email service and app suite). But I have always had a soft spot for Dropbox over the years because I started with them. That soft spot has significantly hardened. The first thing was being greeted by a call to action because my “linked accounts” limit was reached. If this is for security fine. But it’s not simply by virtue of the fact I was asked to subscribe to an upgrade. How much would this monthly upgrade be? Who knows?? Only a free trial offered. I should know what I’m spending after a trial period ends. I decline. Only to be forced to “unlink” several accounts before seeing my files. This is simply ridiculous. Luckily I plan to move all of my files off Dropbox after this but it is absolutely ludicrous to think that I would be unable to access a file at work, on a another computer temporarily or at a friend’s house because I’ve reached my linked accounts limit. If I apply this principle to Gmail or any Google offering I guarantee Google would be out of business by now. It’s a barrier to ease of use and not customer friendly. Then to seal the deal I was asked to upgrade one more time after unlinking my accounts. This felt like salt in the wound. Further—no pricing information was given. Suddenly those warm and fuzzy feelings I used to associate with Dropbox all but dried up. I know it’s tough to run a business and keep increasing profits. The dev team and entire staff work hard to get this tech to work correctly and reliably with constantly expanding features. I am guessing this was the idea of one small group of people in the company. I speak to them when I say please re-evaluate your policies, be more transparent with pricing and stop working against your customer base. I’m sorry to say I won’t be using Dropbox any longer.
Literally the worst
by Meadosam on 2019/04/22 20:43
All I wanted to do.. was open the wedding video file my dad sent me and Dropbox is all “free” to download but heaven forbid I actually want to watch the video because I have to sign up to pay $10 a month. NOPE.
I don’t even write reviews, but this is bad
by reff33 on 2019/04/22 07:43
Dropbox quietly updated so you can only sync 3 devices only now. For many people that might be suffice and I’m all up for Dropbox trying to monetize some way, but Dropbox should drop their ridiculous price likes of iCloud and/or Google Drive. 10 bucks.. a month. Don’t you see this not working? I gladly pay for iCloud and Google Drive, but this is the wrong direction Dropbox is taking. I can’t believe I’m taking time out to even update this. Feel like I was hoodwinked not being notified about this update.
Crappy
by endjdjehdjjdkdjdjdjdjydhed on 2019/04/21 01:34
This thing is a piece of crap I hate it
I love Dropbox!! >w<
by ShelbsTheOtaku on 2019/04/20 22:29
Okay, I do admit, I only use Dropbox for music, but it’s still useful! Alright, so the problem that I was having was downloading music. I have an IPhone 7 and I couldn’t download music instantly like on an Android, so I used Dropbox as a folder for music, and it works! Now I can edit music into videos without problems! So, thanks for making this app, Dropbox creators! ^^
Another Great Service destroyed by APP
by Ti leaf on 2019/04/20 08:00
The app is worse than useless. I used it last year quite successfully. This year I started using the camera upload feature. Now it won’t let me access the MANY MANY document files that are stored them. From vital legal documents (for hurricane/disaster protection), to articles, and other documents. I am a writer and journalist, and I travel. I have been using Apple products since 1989, and have migrated to the newer IPad Pro, for travel. Dropbox has become a monster dead pool of data. I will likely delete everything. Dump the app. Deal with it on desktop. Move to another cloud service, like Amazon. Sickened to have just paid $450 for a business account only to have it wreck my administrative systems, just as I begin another trip and will be away from home.
Another gets deleted
by Version 2.2.8 on 2019/04/20 02:36
Just got the notification that I can only have three devices or I have to pay. Nice advance notice. It will take me a day to move everything, but I will. See ya
Like it, BUT....
by Litekid79 on 2019/04/20 00:00
I remember when bought my galaxy S3, wow...in doing so; received 100GB of free Dropbox space for 2 yrs. Was some kind of promotion for buying a Samsung Galaxy phone. Than I referred like 5 ppl, so received like an extra few GB. In all, I had around 105GB of space(or there abouts). Was awesome, had 5 devices connected & uploading all camera rolls/vids to a backup folder. Super handy, & used my Dropbox ALL the time. Then I get an email 1-2 mos before “honeymoon” was over saying my Dropbox storage is over the 15GB of space allotted to me. Than I find out that instead if 15GB of free space, they changed it to 5GB of free space, unless wanted to buy additional storage (& a tiered subscription every mo/yr). Kinda sucked having to copy 80GB of storage to external drive & took forever. I’m okay with Dropbox now & storage, as I have things managed & under control. Can only connect 2 devices now....kinda crappy, but dem da rules, w/ the continued 5GB of free space. Don’t mind all this, truly...I’m living w/ it. WHAT I HATE, is the UPDATES! Why? Thanks for asking. Here’s why(take good note Dropbox & other Devs/ppl): IT’S B/C YOU DONT LIST EXACTLY WHAT YOU’RE UPDATING OR DOING WITH THE APP, INFO, DATA, ETC... INSTEAD, YOU GIVE A CUTESY STATEMENT LIKE NETFLIX ET AL...OF TAKING OUT TRASH, KOW8NG THE LAWN, TWEAKING THIS/THAT....IMPROVING THINGS FOR US, & REGULARLY RELEASING NEW UPDATES WEEKLY TO JUST “TWEAK” AGAIN THE PREVIOUS WEEKS UPDATES! IF YOU & OTHERS WOULD TELL US WHAT YOUR DOING, IT WOULD SOLVE SO MANY ISSUES. IT WOULD ALLOW PPL A CHOICE WEATHER TO UPDATE OR NOT, MAYBE UPDATING WILL PREVENT APP FROM WORKING ON THEIR VERSION OF PHONE/OS(WHICH HAS HAPPENED MORE TIMES THAN CAN COUNT FOR ME/FAM/FRIENDS OF OTHER APPS ETC....), OR THEY DONT HAVE STORAGE SPACE & “CANT” UPDATE” BUT ARE WORRIED OF SECURITY PATCHES(& IF NO SEC PATCHES INCLUDED IN THIS PARTICULAR VERSION UPDATE, THEY DONT NEED TO WORRY...OR WORSE, DELETE APP CUZ DONT WANNA LOSE, COSTING YOU A CUSTOMER), THAT MIGHT NOT BE NEEDED IF NO PATCH INCLUDED ETC.... So please, real the mold....be bold, brave, & tell us what your changing/updating in the new versions of every update. Transparency goes a long way ya know, especially when we are trusting you with our data......just sayin’ ya know. Most Apps do list what’s new in the updates, heck....Apple does it, on their OS updates! Think about those apples...... Besides this, I like Dropbox & use it daily, but not “knowing” what I’m updating or allowing...is uncool & why a rarely update my App. The only reason I do update it, I MUST so it will continue working on my devices, otherwise, I don’t update any app that doesn’t list the new changes etc....ANY APP! Strange thing is, thought Apple required Devs to divulge to ppl what was being updated & why in the descriptions of every update &/or new install of an app/product; so then, why isn’t COs’ doing this then....Hmm... My score 3/5 b/c of lack of transparency in updates etc...FIX that & I’ll redo rating. Cheers y’all
Attach a file
by Ash!3Y on 2019/04/19 16:27
I used to be able to attach pdf docs from Dropbox to an email and ever since I updated the app, that feature stopped working. What happened?
Not Paying? Expect Limitations!
by SugaBoy on 2019/04/18 14:03
Not paying? Expect issues at one point.
Unusable garbage
by 哈欠猫 on 2019/04/18 06:45
Cannot use this garbage anymore. It asked me to unlink 38 devices but I only have 4 devices linked. Try other free cloud services ..... Dropbox is dying.
Best investment in myself ever.
by MandemAZ on 2019/04/17 11:02
I'm into Dev and Tech of all sorts. I'm self taught and have been obsessed since elementary school. I got banned from using school computers in middle school I believe. Took the final exams for computer science and built a computer from the ground up my freshmen year. So needless to say I'm doing something right. Here's the catch. I'm very odd and ADD. Trying to pick up where I left off on code lines saving tidbits, thoughts, emailing myself and using every free image and file hoster I could get hands-on. I ever have two 1Tb hard drives in my mx14 Alien. It was a cluster of coding, open sources, project's, notes, reminders, you name it. No space to run programs at their full potential. I turned away after my free trial in HS. BUT after giving it another go and storing literally my life in your Application not knowing if I'd regret it forever if it didn't save everything. It syncs, it edits,it's organized and I have another 1tb of anything I need on the go. DropBox is perfect in every way for me and I'm obsessed. Thanks for making my passion less of a struggle to maintain and build upon.
Price
by Fun hiking on 2019/04/16 21:30
Why so expensive monthly. I don’t want join it. I already clean up all my pictures gone from Dropbox. I’m not interested it.
Awful
by MsSassy19 on 2019/04/16 13:31
Trying to access files a photographer shared and it goes in a loop of signin then email verify. I did both steps and still no access to the folder. Super frustrating
Horrible Scam
by djschwei on 2019/04/16 03:11
It’s advertised as a free app, but won’t let me redownload it unless I pay money. Even though I never signed up for the paid version.
Dropbox bummer: it deletes files from my device.
by 3dTinkerer on 2019/04/15 20:06
I have been a Dropbox user for many years. I depended on Dropbox to keep offline files available on my device. Dropbox WAS very competent, reliable, and useful. I require access to my own data offline. This and archiving files are very important to me. Now Dropbox REQUIRES an online connection even for files I select to be available offline. What is this? It would be more useful if it asked permission before any deletions. However disappointing it is for my portable devices offline, Dropbox still correctly keeps and manages files on my desktop or laptop.
WHAT A MISTAKE
by runrunrepeat on 2019/04/14 20:27
Prepare for a lifetime commitment of being charged $9.99 every month because they’ve made it impossible to cancel my subscription. I gave them a try and shortly discovered I’ll never continually use their service because it’s just not useful to me. They continue to charge me because it’s linked to an email address I have no access to. In fact, it’s an email address that doesn’t exist because when I entered it upon signing up I made a typo and somehow it was overlooked when I created the account. To cancel my account with them, I have to have access to a nonexistent email account!!
Hate it
by Jdfvjpyfc on 2019/04/14 16:19
A teacher at school is using DropBox for a class. Instead of allowing desk top access, DropBox is forcing me to download the app or I can’t get to the files. Any brand that is this invasive and pushes their app on people so aggressively is BS. Deleting as soon as the class is over and happily going back to Google Drive. You’ve turned me and my entire class off of your product with your pushy ways – millennials want to choose what they opt into and this is a huge turn off. Improve your user interface and you won’t have to trap people into signing up.
Love Love Love
by MichelleRobless on 2019/04/14 15:02
Made listening to music offline so much easier and having music on my phone for free is amazing 💚 LOVE IT
Too little storage and too few connections allowed
by plawer88 on 2019/04/14 13:05
Comparing to the competitors, it’s amazing that Dropbox has such a loyal following. Less free storage available compared to the competitors. Restrictions on how many devices can be connected. My future is with OneDrive, Google Drive, Amazon Drive, and Box. Dropbox... that’s a thing of the past.
Sharing
by frankster222 on 2019/04/14 06:50
Will Dropbox ever get a clue? They need a less than premium plan with prices similar to apple storage. I have no need for a terabyte of storage. I'd like 50 or so gigabytes and the ability to save a folder instead of a file offline. Or be able to move a folder. So bottom line is I would never pay $99 a year for storage I'd use a fraction of a percentage off. Come on Dropbox
Charging for what has always been free
by Sleepysooner on 2019/04/13 16:37
I have always been able to access my files offline. That has been one of the best features of dropbox. Now you want to charge me for something that I already had. They try to make it sound like they really added new exciting features. Nope. Just being jerks.
“Camera Roll” is not the same as iOS’s Camera Roll
by SeriouslyDave on 2019/04/13 15:34
Reply to the Developer Response: The Developer’s reply discussed automatic photo upload. However, I was not talking about automatic upload and did not use the term. Therefore, I have modified my review to clarify. —- Review —- When manually selecting photos for upload from an iOS device, Dropbox is shows an iOS Moments view of iOS photos. Dropbox calls this “Camera Roll” even though it does not match the iOS Camera Roll. Worse, Dropbox does not offer a way to select photos for upload using a view that’s in iOS Camera Roll order. You have to remember the date you took a photo or do a whole lot of scrolling if you have more than just a handful of photos (scrolling is required because of the screen space wasted by an iOS Moments view). This is a not user-friendly approach. Another issue is that you must tap each photo instead of being able to slide your finger across the screen to select multiple. These are not the only usability issue I have with Dropbox and I use Dropbox less than I would like because of them. However, it still remains somewhat useful to me so I gave it three stars.
Overnight: Only allowed three connected devices?!
by JamesThomasIII on 2019/04/13 12:47
Overnight, Dropbox decides to limit connected devices to three—what a great way to ruin an otherwise excellent service. Not sure how this will help Dropbox compete against the plethora of other cloud storage services.
Upgrade scam
by AMPLIFIEDMOBILEDJ on 2019/04/13 11:21
I upgraded my package and it is billing me but has not upgraded my storage. Awful
Not useful anymore
by w.phillips on 2019/04/13 10:51
They started limiting the sync options for the basic plan to just 3 computers recently. The notification of the changes to the terms of service came after the change. I feel for the developers stuck with a poor product guidance team but this app’s is no longer useful to me. It’s monthly price is 4 times what I pay for other services and I really only use it for one app that I can replace with a spreadsheet.
Now useless
by lcalabrese on 2019/04/13 08:34
Can’t connect multiple devices anymore. Use iCloud, Google Drive or OneDrive instead.
Another stab in my back
by czyrkr on 2019/04/13 02:32
I was using Dropbox since 2012. Never purchased it because it has business pricing. Too expensive for home users. Today I received another stab in my back with device limitations. Why, tell me why don’t you create let’s say 200 GB for $3/ month? Instead you are sending me to Microsoft where I can get $100/year for 5 users 1TB each (Office software included). I never complained about how DropBox is using a lot of memory on or complained about anything else. This was my #1 app on any device. But it is time to say good bye and I wish you Good luck DropBox.
Bye dropbox
by Sincepy on 2019/04/13 02:01
Can’t link new devices. Why don’t u provide plans under 100G. Don’t need that much space
Capone?
by Cometfinder on 2019/04/13 00:52
It has been less useful lately, and more alternatives to Dropbox are available than before. Please explain to those of us who have been around a while why we should pay excessive subscription prices for something worse than the free version was - but no longer is.
Waste of Time
by mayur11 on 2019/04/12 21:47
Money hungry company. You can only link to 3 devices...what BS. I'm not asking for more space, just want to access my documents on my devices. Rather use Box over this any day. Much better user interface.
Such high reviews
by Skinny Pancakes on 2019/04/12 15:35
I have been hearing people use Dropbox for years to rave reviews, but what’s the big deal? I get 2 gb of storage for free and it took 2 days to upload a 850 mb video. On Google Photos I got free unlimited storage with breakneck upload speeds, that can upload about 50 gb/day. Seriously, how is this popular?
Poor network connection
by heysailor53 on 2019/04/12 11:16
Any more it seems that half the time I try and upload a file, Dropbox won’t do it and says “check your network connection”. It does this on 5GE with four bars, gigabit broadband, any connection. Please fix.
Garbage for how much everyone is using this service
by Zazzers on 2019/04/12 03:16
My buddy has been trying to send me links on Dropbox for years and i used to always have problems with them yet I’m very computer savvy. I finally just signed up for an account because I was forced to transfer some legal documents. As far as I’m concerned dropbox is poorly designed. It should be so extremely simple yet it it is so extremely frustrating. On the desktop I have to login only to get to another page where I have to login again I go back to the first page it seems to be a verifiable page on by dropbox yet it just takes me to another login page very frustrating. Yesterday I’m trying to send the second MP4 file to my lawyer and it just won’t share it this year option is not even there. I could go on but I don’t care. I will pretty much avoid dropbox as much as possible and look for another file sharing service like you should too !!!!
Taking away more and more free options.
by avengeds32 on 2019/04/11 02:01
I've used drop box for years, and all of the sudden I can't login until I deactivate all but 3 devices. But I can still login via a web browser on my tablet. It's pointless and annoying to take away features that have been free. I might as well transition everything over to Google drive.
Greedy
by MarioStar998 on 2019/04/10 23:32
The developers are seriously limiting how much you can do with just a basic account. Other cloud storage services are much more appealing. Now you can only have three devices access your account? What stupidity is that? Now you have to pay that pricey pro subscription to have more devices access Dropbox. No thanks.
What the hell
by zoee w. on 2019/04/10 17:57
I got this for one day and signed up for a subscription... I would love to unsubscribe. But they’re being STINGY with their money. Get me out. I’m tired of being billed $10 a moth for NOTHING. Let me unsubscribe please tell me how. This has been going on since November. If possible, I would like a refund. I used this app for absolutely nothing.
Dropbox best
by Woody_D.. on 2019/04/10 13:51
Dropbox is the best virtual storage on the net, period.
New upgrade = loss of functionality
by Uncle Gum on 2019/04/10 10:44
Just what I was afraid of. New upgrade = loss of functionality for me. Certain ( important = main reason I got it) text files that I used to could read, now display a generic “data” icon but none of the text. Glad I’m not paying for it.
Not working
by Bossclankiller on 2019/04/10 03:42
I purchased the 1TB plan and everything was working fine. My younger sibling ended up uninstalling the app and when I reinstalled and tried to get my 1TB plan back the app would tell me there’s and error. Even when I come to the App Store it tells me I have a subscription for Dropbox 1TB plan. I’m just frustrated that I can’t get it back.
New conditions of use are very limiting
by Catherine31491 on 2019/04/09 22:03
I understand that Dropbox is in the business of making money, but they should not start randomly charging to use their app on more than 3 devices or there should be a more economic, scalable option. With the only alternative being to start paying 9.99 a month to use this on 4 devices I am just going to have to start using other software. I loved Dropbox and have been with them since the beginning and I also understand charging for more storage space but to charge existing members to just use what they have is a deal breaker. Give me a 2.99 option, but $10/month for space I don’t need and no other added functionality is it for me. Good luck to anyone who tries to add a new device to their existing free account.
Greed will be the end of Dropbox
by Abner055 on 2019/04/09 20:23
This last move to limit the free service to three devices spells the end of Dropbox. I have used it for years and refered so many people that i’m at max of free space which is 22.5 GB or similar. And even continued to refer new users. They have even gotten quite a few premium paid subscribers from my referrals. But no more, their excessive greed has made me decide to stop using their service and use my own personal cloud and will no longer recommend them. And migrate people I do business with to my own personal cloud from my Western Digital PR 4100 Raid NAS. Their days are numbered when some many other companies offer better services at more reasonable prices. Good Bye DropBox. You were good for so many years, but greed will take you down!!! I predict that if DropBox continues their greed with pricing and limitations, they will be out of business within two years! Remember I said it, and my predictions on such issues is normally spot on.
Dealbreakers
by richvong on 2019/04/09 07:45
3 device max and ridiculous login captchas are deal breakers. This was the best but now im planning to move to other services. I dont see how they are going to convert people to 10 bucks a month unless its business customers. You cannot 80/20 this because there are no independent variables.
Goodbye
by Rodzroom on 2019/04/08 23:21
The new 3-device policy is really dumb considering there are so many more modern cloud storage apps out there (such as Backblaze) without this limitation. To make things worse, I cannot remove the one device required to comply with this new policy (it suggests that i must unlink all 4 devices?!). And now, there customer support form has a required field to specify a device, but won’t let me choose one. So, goodbye old friend. Sorry you couldn’t keep up with the times.
Too pricey and can’t opt out
by ruchelleeee on 2019/04/08 15:12
I signed up for the 30 day trial and do not wish to continue. You have buttons for upgrading but not discontinuing. When I try to go to Dropbox.com it just takes me back to the app. Help!!!!
Trying too hard, achieving too little
by refusinganickname on 2019/04/08 08:43
I've had Dropbox for a while, and with each passing year I use it less and less. It's not because of the "recaptcha" on their site, or the level to which they're Google's stooges. It's not even that Dropbox has all the security of a piggy bank in a drug addict's room. It's that Dropbox just doesn't make a product worth what they think they do. And, little by little, things that you used go away in favor of things you don't want or need and that can't be turned off. (To be fair, I think a lack of control is part of the developer guidelines.) So I was told I couldn't reinstall the app until I deactivated it on all but 2 other devices… laptop, desktop, phone, tablet… I guess they were worried about the 2k all the computers I've ever used it on were occupying. Oh, I can get my phone reconnected for $120 a year. Seriously? No privacy. No security. Weak software. And a pdf comments field that takes several taps to get out of my face. So -1 star each for the price, the crippling, and the Google. I really expected it to go lower. I can get better storage, cheaper, with privacy and security from a number of sources. I'm going with SpiderOak One. They won't give me the token free storage I got for all the Dropbox referrals I made, but I think I will be happier. I know my data will be.
3 device limit
by MGoLou on 2019/04/07 22:02
Dropbox just implemented a 3 device limit for free accounts.
.band files for garageband ios
by ovrrsrrr on 2019/04/07 17:07
we love your app, just wondering if the dropbox team could add .band files for the ability to upload. garageband on ios saves as .band but i am unable to upload into my dropbox. i do not use icloud, dropbox all day.
It’s ok
by froyo2007 on 2019/04/07 00:46
Only problems are that you need a computer for zip files and maybe more and also you have to stay on the app for things to download.
Only 3 devices now
by N7702Y on 2019/04/06 12:42
Dropbox now limits the base (free) account to only three devices. Time to evaluate other solutions.
What Happened?
by Dwann717 on 2019/04/05 21:02
I’ve been using Dropbox for a few years, mainly to send pdf’s via email from my phone. Everything worked perfectly for the first two years, but recently, I’m only able to attach files about 10% of the time. Now, I have to pull out my laptop to send these files, which was what I was trying to avoid in the first place. To the devs, you took something that was running great, and upgraded it into uselessness.
Movie audio delay ?!
by josirose on 2019/04/04 12:56
Hi Mr Dropbox developer, Recently I’ve been getting an audio delay on every movie I stream from my movie file on your app on my iPad Pro 11”. I have a very fast 50/50 fibre connection which is working superbly, so it’s not that. And my app is up to date. This hasn’t happened before, why is it happening now? Please check it out and fix.
Love the app but I’m not a fan of the audio stopping when adding a comment
by Jurmum on 2019/04/04 09:42
I used to take notes on my music a lot using the comments function but with the music pausing it takes me out of the zone. If there was a way to make this maybe an option I would HUGELY appreciate it
App keeps crashing
by Smobano19 on 2019/04/04 02:21
I haven’t been able to retrieve any files from my Dropbox for the last week because it keeps crashing before I can put my password in.
It should be better than it is
by DaKKini on 2019/04/03 13:24
I have the app, I open docs and it says open in app or view on website I have the app! I press get app takes me to App Store and it says open I open app. And rinse repeat with the above. Also asked me to upgrade, I pay and it says subscribed. What is wrong Dropbox? You should be better than this! Wish there was some other platform because it’s not user friendly to download to view offline my docs either. Dropbox is becoming a dinosaur if these things don’t get fixed.
Sad
by Zj560003 on 2019/04/03 01:27
You can’t hide photos from the photo tab in the app. This should just be basic.
Fix comments
by budfox9 on 2019/04/02 22:06
PLEASE MAKE THE SEND BUTTON LARGER. IT IS TOO small. THANK YOU
Please allow folder grouping at top
by drewcarver on 2019/04/02 06:13
Overall this is a useful app. There are features I like about Dropbox which is why I have stuck with it. File requests, clean interface, simplicity. My annoyance with the app is that you can’t group folders together at the top of the file list. Also, there is a section header for each file name prefix which feels unnecessary and cumbersome.
It’s freaking great
by gifgraphickenz on 2019/04/01 22:45
All of these people leaving these negative reviews, about blah blah blah. I’ve been using it for 10 years, not once have I had an issue. Recommend it to everyone!
Good When It's Working
by jimcintosh on 2019/04/01 18:25
I tried Dropbox Professional to get SmartSync and it broke Dropbox on my Mac! Dropbox has been unable to get it working for more than four days now. And, that's with the "advance team" working on it. I liked Dropbox, but upgrading to Dropbox Professional was a really, really bad decision on my part.
Customer no service
by qwertyasderf on 2019/04/01 13:06
These people are absolutely customer no service they won’t solve your problems they won’t help you they won’t want to talk to you do not bother to sign up with them.
Says it’s got a cancel on my app.
by Holy MF on 2019/03/31 20:34
All it does is go to a web page that gives me bogus information for my iPhone 5s to unsubscribe from free trial. So in other words . It doesn’t allow you to cancel this crap. Won’t matter as I will Cancle it from my account at Wells Fargo .
Can’t imagine digital life without it.
by ScottyTooHotty2Care on 2019/03/30 06:11
Works great, just stop posting non descriptive explanations for updates. Did it before, then didn’t, now back at it.
Disabled support for older devices
by michael2014ishere on 2019/03/29 19:10
I have an iPhone 4s. Cannot install Dropbox on it anymore. Requires iOS 10, which is not available on this platform. Awful.
no longer works
by Patddfan on 2019/03/29 00:18
No longer available for a 5th gen iPod Touch?
Best file sharing service
by BoredMeteor on 2019/03/28 23:30
One of my favorite things is how it does not duplicate temporary Microsoft Office files like other file sharing services. When you open an Office file, the program create a temporary file which is then sent across your dropbox folders. When you close the Office app, this temporary file is deleted and, it’ll disappear from your Dropbox account - as it should! On other services, you’ll end up collecting temp files forever.
Dropbox is great
by Caroline Carbaugh on 2019/03/28 03:55
Update, after re-downloading this app I finally see everything back, please be mindful of future updates the big please? I can see why some of these reviews people at express their frustration So I really like using Dropbox as a blind person or use it every day to organize my college work I i’ve noticed that all my dropbox folders are showing up on my laptop but not my iPhone I hope there’s a way to fix it
Problem solved
by Midasman1 on 2019/03/28 02:10
Had an issue with files not loading. (March 13th review) Subsequent updates remedied this and DB is working as I need it to. Thanks so much.
(Native) Files app and .zip files
by Slad3rade on 2019/03/27 20:24
I can’t open .zip files anymore inside the iOS Files app anymore. When I go to press it, I get redirected to the Dropbox app to upload it. I don’t need to upload it. I just need to preview it in the Files app that’s all! Not sure if this is a iOS 12.2 or new Dropbox update. Help please! It works like it’s supposed to when I delete the Dropbox app. I need this app, I use it for work and need both to work. Otherwise everything else works perfect in Dropbox!
Needs serious fixing
by SamDropboxReview on 2019/03/27 19:48
Large files are very hard to download via this app. You can’t exit out of the app in the middle of a long download because the download will cancel. This even happens with the “make available offline” feature.
Why?
by jeighcee on 2019/03/27 18:42
This app does not show all of the files and folders as the app on my Win10 desktop. Why? Still waiting for reply! Aug 5, 2018 Mar 21, 2019 - the Mobil app for my iPad continues to display files/folders that no longer exist in my Dropbox account! I can't delete them from the iPad version. Why? Even with the latest up date the app STILL displays files and folders long ago deleted from my account! Mar. 27, 2019
Good For The Most Part
by Oof Beans on 2019/03/27 15:16
It’s a pretty good app, I prefer it over google photos. The only thing is that when I upload more than 10 photos at a time, they just won’t download. This is a major problem because I’m switching devices and want to save all of my photos, I want to upload all the photos I want to keep at the same time and have them down load instead of just sitting there with a gray bar under them or saying “waiting to download.” Its fine when it’s only downloading one picture at a time, (since that happened before) but I don’t have control over how many pictures download at a time (and it’s usually four) please fix this!
Speedy downloads
by Joegifted on 2019/03/27 15:15
Hi, I’ve been a member of Dropbox for years and have recommended others to use it. However, as far as uploading videos to DB, I wish videos could upload much faster on the DB. Especially larger videos when you lots of space is available. Also, why does it take a day(s) to upload in the background. And every time I open the app back up, it’s still trying to upload. As if it pauses in the background until the app opened up again.
Hope you guys will do this!!
by BleartRes on 2019/03/27 06:04
I’ve been using the app and i really need a slideshow option and try to make a dark theme it would be helpful thank you... And its a good app I recommend it 😊.
Great for Sheet Music
by tyojos on 2019/03/27 03:43
I use it to store my worship sheet music. It’s easy to organize and find what you need, when you need it.
Subscription
by Enough!?$& on 2019/03/26 11:04
I cancelled months ago and yet it’s still here and I’m still paying
New update doesn't work
by pverdier on 2019/03/26 02:18
Updated version keeps asking for an update that isn't there and now I cannot access my files. Very disappointed
PDFs are not working
by njack2 on 2019/03/24 05:44
I used to love this app but I can’t use it anymore. It causes some of my pdf files to go blank and show just a blank page. Customer support has offered no help after contacting them several times. I am switching to google drive 😒
No longer using this app
by Dcarter92 on 2019/03/23 12:25
I’ve been using this app for a few years and haven’t had any issues. Now all of a sudden I’m getting billed $10! How can you charge $10 for an app that was initially free to download???? And the. To not inform the customer that they’re being charged?? Scam artists!!!!!
Very disappointed that I would have to pay to have files saved locally
by JimRaleigh on 2019/03/23 01:59
I’m a long time user of DropBox, and have always been very pleased with it, however, I recently tried to save a file locally on my iPad for use when I was away from WiFi and discovered that that feature has now been removed from the standard Dropbox account. I’ll be moving all my files off Dropbox to OneDrive - I get 1 TB of storage there plus Office for my laptop and devices for less than I’d have to pay for just 1 TB on Dropbox - doesn’t make sense. Dropbox responded to this without acknowledging that they did away with the Offline feature in the free Dropbox basic. Bad move, Dropbox.
Muy buena
by Jealgonor on 2019/03/22 22:36
Me gusta la aplicación. Ojalá tuviera más espacio en la versión gratis
Won't let me upload anything from my iPhone running iOS 12.1.4
by jj2man on 2019/03/21 23:18
This used to be a great app, but now I'm unable to upload any files to it using my iPhone running iOS 12.1.4. Anytime i try to upload files, it simply says “uploading” at the top and nothing happens. I’ve tried on multiple WiFi connections and cellular data, but it never works. I’ve tried restarting my phone, plugging it into a power source. This doesn’t work either. I’ve researched the issue on forums, but i can’t find any answers. I’m leaving this review hoping someone can assist me with my problem.
Love love
by Čįåräāâ»Rûūm§š$ęėÿ¥ÿ¥ÿ on 2019/03/21 14:08
Been using and I also originally downloaded for the very first time in August of 2013 ..it has been a PRIORITY APP AND IS A MUST APP THAT IS ONE OF THE FIRST TO INSTALL//DOWNLOAD ANYTIME I GET A NEW PHONE.. ETC.. ETC.. ETC..
I cannot for the life of me download anything into this
by barnowner on 2019/03/20 19:20
I uploaded it years ago. Couldn’t figure it out. Just uploaded it a few days ago. Couldn’t figure it out. Now it says I can get a free trial but then I have to pay. But first I have to figure out how to get it to do anything. I’m computer illiterate, but I have millennial techies trying to help me with this and getting nowhere. I don’t get it
Set and Forget
by Inigo Palileo on 2019/03/20 06:01
Easy to use and really convenient for storing all my files!
Easy interface BUT not practical
by momOftwowitholdpics on 2019/03/18 17:18
Storing a small amount of photos and the free version ran out of space very quickly and the only next option is $10/mo, too much to indefinitely store a small number of photos.
Crippled app
by Trebuin on 2019/03/17 17:48
It no longer will allow most of my devices to connect. Find another provider.
Limited logged in devices
by Kenji2019 on 2019/03/14 20:23
They are going to limited the number of devices you can log in at the same time to 3! I’m going to move all my files to google drive and delete this app.
BEN BOSTA
by Edivaldo Pericleiton Rasta on 2019/03/14 13:52
odiei
update issues..already invested in it (for now)
by DCFallbrook on 2019/03/14 05:33
IPad Pro 12.9 2nd Gen lastest iOS -Dropbox grayed out now as an iOS file saving option from most other apps -Greyed out as an upload option from most other apps -Not appearing at all as a iOS Files save option -Cannot select multiple files (photos, etc.) anymore - which was an awesome addition to the previous update -Soundcopy-AudioShare - no Dropbox option to save via iOS Files Also a little pricey on the month to month plan for 1TB, and without full text search. There are competitive cheaper alternatives that (literally)do the same, but I have gotten used to and have always liked the DB updates, the simple functionality and solid synching between my windows 10’s and the iPad.
Cancelled due to lack of customer service
by jessica r_ on 2019/03/14 04:26
I’ve been a loyal paying customer of Dropbox since 2011. I’ve stuck with it despite all the bugs and glitches along the way. A few months ago I made the mistake of signing up for a trial to a higher business tier. After opting out of the trial, my account no longer functioned properly. I am now dozens of customer service outreaches in and have yet to find someone who will directly address the problem. Instead, they outright ignore it and tell me the only fix is to upgrade to the higher tier plan. All I’ve asked for is my account’s functionality to be reinstated to its post annual payment / pre-“free trial” status. I’d rather take my business elsewhere than be hustled by “customer service.”
Never liked Dropbox and still don’t
by Conan the Reviewer on 2019/03/14 04:17
This app is confusing and hard to use. A friend sent me a Dropbox link of a song file, and when I clicked on it I got the option to either get the song in the browser or “download the app,” which I had already done. I clocked the latter option, and it just brought me to the App Store. When I clicked open no notice appeared about the download; it just took me to the app. As far as I can tell there’s no way to search through emails or Facebook messenger from the Dropbox app to download the link. I then went back to the link and clicked the other option, “open in browser,” which took me to a playable file but again gave me no options to download the file. I’ve always had problems with Dropbox, and the only time I use it is when someone shares something with me on it. This was one of those times, and though this was my first time using the iPhone app, I came away from it disappointed as usual.
MUST HAVE APP
by Ken@916 on 2019/03/13 05:12
I don't know why peope wrote negative reviews about dropbox. I love it, It automatic upload all my photos from my phone. One time I lost my phone but I was able to recover all of my old photos. It a must have app in every phone, install it. Its free.
Syncing problems.
by Akongkongkong on 2019/03/13 01:47
When I deleted photos from my iPhone, my other devices didn’t sync. I then found out that my photos can’t be deleted because after I logged out from my Dropbox account and logged back in, my photos are still there. This happened to only my iPhone and iPad. My android device has no such problem.
Crash after crash
by djcmgdjjcvd on 2019/03/13 01:37
The app has become slow, crashes a lot and gets non responsive a lot update after update and it still is not fixed Should I give up hope?
Please update with basic playback tools like
by RnbLover! on 2019/03/12 12:40
1. bigger play, stop, pause in audio playback 2. loop function This is particularly important as we use the app a lot to listen back to mp3s in development, however it is a huge safety issue to locate the tiny little play button every time to restart playback when driving for example. 3. Can you make it possible to please choose weather we want the audio to remember where left off or not. In meetings this is particularly annoying when it starts somewhere else than the beginning. I have sent messages about this before and years ago without any updates and am now adding a review about this for the first time in hope that you take it more seriously. Please fix these basic things so us professionals that rely on your app quite a bit can have a more seamless and safe experience. Thanks again for listening..(i think)
Uploading issue on iphone
by Batmora on 2019/03/10 06:48
I am forced to open the app continuously while uploading data on my iPhone otherwise the upload stops!!!
Trying too hard, achieving too little
by refusinganickname on 2019/04/08 08:43
I've had Dropbox for a while, and with each passing year I use it less and less. It's not because of the "recaptcha" on their site, or the level to which they're Google's stooges. It's not even that Dropbox has all the security of a piggy bank in a drug addict's room. It's that Dropbox just doesn't make a product worth what they think they do. And, little by little, things that you used go away in favor of things you don't want or need and that can't be turned off. (To be fair, I think a lack of control is part of the developer guidelines.) So I was told I couldn't reinstall the app until I deactivated it on all but 2 other devices… laptop, desktop, phone, tablet… I guess they were worried about the 2k all the computers I've ever used it on were occupying. Oh, I can get my phone reconnected for $120 a year. Seriously? No privacy. No security. Weak software. And a pdf comments field that takes several taps to get out of my face. So -1 star each for the price, the crippling, and the Google. I really expected it to go lower. I can get better storage, cheaper, with privacy and security from a number of sources. I'm going with SpiderOak One. They won't give me the token free storage I got for all the Dropbox referrals I made, but I think I will be happier. I know my data will be.
Too much money for notta lotta “service”
by The Notorious t.i.g on 2018/07/12 00:39
After the recent update, DropBox stopped working properly for camera-roll upload on my iPad. Their solution? Remove the app, forget the network, fully restart the iPad, re-connect to the network, and re-install the app. Seriously? Good thing I have nothing else to do ... oh, wait. Basement flooded. So yeah, I have something else to do that's rather urgent. Good news is that yes, this did in fact resolve the issue, but really, I have other things to do in my life than reset apps with updates that fail. Especially when paying $75/month for the business version. For $75 a month I expect a MUCH better UI, amazing support, in-file search (not just the file titles), and so much more. Instead, we get the un/re-install merry-go-round, an ok UI, low-availability support (US normal business hours only), and an amazingly klugey sync setup. Heaven help you if your Mac has an external drive. What happens when you get a new Mac? It downloads everything from Dropbox again, even though all I did was remove the USB plug from the old machine to the new. Good job, Dropbox. Well done. Now I gotta wait for 4T of data to re-synch. Their super awesome support response? Well, we told you external drives might not work as expected. I’m totally looking for another service. Seriously, $900 a year for this? I feel like an idiot for locking myself into this “service”.
Never liked Dropbox and still don’t
by Conan the Reviewer on 2019/03/14 04:17
This app is confusing and hard to use. A friend sent me a Dropbox link of a song file, and when I clicked on it I got the option to either get the song in the browser or “download the app,” which I had already done. I clocked the latter option, and it just brought me to the App Store. When I clicked open no notice appeared about the download; it just took me to the app. As far as I can tell there’s no way to search through emails or Facebook messenger from the Dropbox app to download the link. I then went back to the link and clicked the other option, “open in browser,” which took me to a playable file but again gave me no options to download the file. I’ve always had problems with Dropbox, and the only time I use it is when someone shares something with me on it. This was one of those times, and though this was my first time using the iPhone app, I came away from it disappointed as usual.
Great except keeps losing recent files
by Paul, just Paul ... on 2018/10/26 00:27
99% of the time when I used this app, it is to do something with one of the three or four files I have most recently edited. For some reason this app keeps losing track of those, which makes it take much longer to use. Last time it was because they forced dropbox paper towns artificially find a recent list, this time the paper staff is back again and all my recent files have disappeared. There is no option to remove the paper spam from the recent list. For bonus points they say it’s easy to contact them if you have problems about the app. It isn’t. When I finally found a way, their support page doesn’t work; it won’t let me choose a device and therefore won’t let submit a ticket. This is of course on my iPhone, the same device the app is running on, using safari, the default and dominant browser. Ridiculous.
Okay...
by SwordInTheLight on 2018/06/05 19:39
Hello, I just wanted to say that Dropbox is actually a really great place to store Office files, sorry if I was harsh earlier. I wouldn’t trust it with all of your files, because I’ve had a lot of issues with the iWork things and all that. The app itself works fine this way. Just wanted to say that. Suggestions: -Maybe we can do a one-time payment for a little extra storage? Like pay $1 for 2 extra gigs. I would definitely pay a few dollars for that. -Support for Apple files. As I’m writing this, there’s no way to edit Pages/Numbers/Keynote files from Dropbox. I use Pages a lot and so do a lot of other people, so you need to add support for those. -Once, I opened the Dropbox app and found that it wouldn’t let me create any Office files. (Like when I clicked “new file,” the option for creating Office files wasn’t there.) I signed out of Dropbox and tried to sign back in, but it said “there was an error” when I tried to sign in even though I got the sign-in info correct! This wasn’t a huge deal since I was able to log back in a half hour later with the create files feature back, but you might want to make sure it doesn’t happen again. -PowerPoint files take FOREVER to load up! (At least for me they do.) Please make it quicker. Thank you for reading!!!
Stop changing stuff!
by Dudebraj9000 on 2018/09/18 09:03
Why do you guys constantly insist on changing the whole interface of the app? Seriously. Every update things are different, and not in a good way. Also, I can’t scroll down on my synced folders anymore. It makes my files disappear when I try. This started after the recent update. I’m not one of those “let me speak to your manager” kind of people but I just had to let you know how bad my experience has been so far. Please fix it, and leave it that way unless there’s a really important bug to fix. Also gave you 5 stars because I know you’re hard working people over there and I pay for pro. Don’t hate the app, just hate the constant changes to the overall look of the app that honestly seem more like a step backward than forward.
Five stars for completely disappointing me!!
by keilaa.17 on 2018/07/24 10:01
I’ve had this app for a while now. They promise to keep all your pictures safe “NO MATTER WHAT” which is all a lie! Let’s say u lose access to the account for a bit so you are inactive with it. Well without them even asking for your permission, they decide to erase your account and all the pictures you saved with it!! I completely believed them like an idiot and deleted my pictures and gave it to them so they can “KEEP IT SAFE” and without even consulting me or thinking about the fact that I have important pictures and things I actually wanted them to keep safe, they just erase and pretend like nothing ever happened. I completely do not recommend this app!! PLEASE DO NOT DOWNLOAD IT!!! GET EVERALBUM OR EVEN GOOGLE PICTURES BUT DO NOT USE THIS!!!
🚫 Not upgrading
by The Blonde Cookie on 2018/10/30 02:50
After looking down the long list of seriously bad recent reviews, I’m NOT doing the latest upgrade (operating under the theory “if it ain’t broke, don’t fix it”). What I’m using now, while far from perfect, is adequate; I don’t have to wrestle constantly with the software, and I know what workarounds I need to employ to get ‘er done, so…its not a perfect world, but no new surprises. I already knew their customer support was nonexistent; I have a “story” of my own. I hope someone sues them for false advertising (for claiming they have customer support). I’d say it’s possible to win that in a court of law: if someone pays for a product and substantially relies on the written description of something (“we have customer service available to serve you,” or whatever is written), there’s a case to be made if the person or business incurred a provable loss due to that reliance. Hmmm… 🤔 Dropbox appears to have gone the way of so many apps - it’s all about the Benjamin’s (as opposed to quality, reliable customer support). But, of course, the less peeps employed, the better the bottom line looks. I noticed, however, that their marketing department must be working overtime. How a 4.7 star rating is possible with as many really bad (recent) reviews is absolutely beyond me. Of course, no one would ever skew the review numbers to make an app look more attractive, would they? 🙄
Garbage for how much everyone is using this service
by Zazzers on 2019/04/12 03:16
My buddy has been trying to send me links on Dropbox for years and i used to always have problems with them yet I’m very computer savvy. I finally just signed up for an account because I was forced to transfer some legal documents. As far as I’m concerned dropbox is poorly designed. It should be so extremely simple yet it it is so extremely frustrating. On the desktop I have to login only to get to another page where I have to login again I go back to the first page it seems to be a verifiable page on by dropbox yet it just takes me to another login page very frustrating. Yesterday I’m trying to send the second MP4 file to my lawyer and it just won’t share it this year option is not even there. I could go on but I don’t care. I will pretty much avoid dropbox as much as possible and look for another file sharing service like you should too !!!!
Picture & Video upload is broken
by Ktobs on 2018/10/27 16:12
Picture & video upload now constantly crashes. Very slow upload when it does work. Refuses to upload when the battery is low (even if its plugged in and currently charging!) If I have low battery don't you think it would be IMPORTANT to be able to upload/backup what I can before it dies?!? At the very least they should be an option that says 'continue anyway'. And if the phone is already charging I don't see why that matters? I can't upload a SINGLE picture? Really? Why does dropbox decide when I can or can't upload pics? This used to be a great app but recently it's falling apart. The media player is missing many desired features like fast forward/rewind 15 seconds, etc. Please fix the app! I've been a long time customer but I'm finding more frustrations than conveniences. Please fix the pic and video upload! App constantly locks up and crashes.
Horrible
by donna381 on 2019/01/06 18:09
Useless app. Not user friendly. I spent an hour just trying to figure out how to open a file, seriously an hour, and could not get past “download Dropbox paper”. Never succeeded in opening one file, much less sharing files between devices. Googled help for this app and was told to click buttons that did not exist (but clearly should exist!). You would think an app that is supposed to help you manage documents would at least have a straightforward way to open a file. That’s the most basic thing most users would want to do and after one hour a person of at least average intelligence can’t do it. I typed the name of my document in the search bar and it told me it wasn’t found. Double checked for typos, again it wasn’t found. Tried with just one word which I knew to be contained in many of my document files... still “not found”. Ridiculous and frustrating.
Connect A computer
by Hotshtuf on 2018/08/06 20:35
Oh my gosh! I was having a difficult time logging in on my desktop - trying to remember my password and it wouldn’t let me in. I figured I’ll just continue to use the app on my phone, until I saw the “Connect A Computer” button. I pressed it and in a matter of seconds (I’d say less than 45secs) I was able to get into my account on my desktop computer. It was just three easy steps! I’ve been using Dropbox for almost 8 years and thought it was good but nothing outstanding enough to write a review until now. I just hate the little badge icon that appears on a document when saved in Dropbox. I hide it but it comes back... All good tho!
Worst service ever!!!!!
by vedeta h on 2019/01/05 14:43
I have been a Custumer for over 10 years no problem. I have a yearly contract with them. This year they took the money out of my account. In June 2018 and turned off my service in July 2019. I have been fighting with them for months I gave them the receipt from my account and the Apple store. The app say active until June 2019 but when I go the the app it say full must pay money. They said they didn’t get a payment so I need to pay again. I have tried to contact them. You can only talk to them though email or twitter they will not call you. They don’t respond or slow to respond. After months of trying to get in touch with them and proving I paid. They still did not turn on my service. I called the BBB on them and they never responded. Something so simple to solve has turn me off from this product and has made me find other services better than this.
“Camera Roll” is not the same as iOS’s Camera Roll
by SeriouslyDave on 2019/04/13 15:34
Reply to the Developer Response: The Developer’s reply discussed automatic photo upload. However, I was not talking about automatic upload and did not use the term. Therefore, I have modified my review to clarify. —- Review —- When manually selecting photos for upload from an iOS device, Dropbox is shows an iOS Moments view of iOS photos. Dropbox calls this “Camera Roll” even though it does not match the iOS Camera Roll. Worse, Dropbox does not offer a way to select photos for upload using a view that’s in iOS Camera Roll order. You have to remember the date you took a photo or do a whole lot of scrolling if you have more than just a handful of photos (scrolling is required because of the screen space wasted by an iOS Moments view). This is a not user-friendly approach. Another issue is that you must tap each photo instead of being able to slide your finger across the screen to select multiple. These are not the only usability issue I have with Dropbox and I use Dropbox less than I would like because of them. However, it still remains somewhat useful to me so I gave it three stars.
The one app I can’t live without
by Kaiaim on 2018/07/14 20:29
What can I say about an app that gives me access to everything I have from my cell phone- simple intuitive fail-free. The biggest tech mistake of my life was switching briefly to another service which lost my data and treated my like dirt when I asked for help. There are few things I’d like Dropbox to change but they aren’t specific to the app. The only app bug I’d like to see changed is the folder size limit which does not apply to desktop versions. it has been an inconvenience to break up one of my large folders, but still worth it to have my whole life with me anytime anywhere.
Good For The Most Part
by Oof Beans on 2019/03/27 15:16
It’s a pretty good app, I prefer it over google photos. The only thing is that when I upload more than 10 photos at a time, they just won’t download. This is a major problem because I’m switching devices and want to save all of my photos, I want to upload all the photos I want to keep at the same time and have them down load instead of just sitting there with a gray bar under them or saying “waiting to download.” Its fine when it’s only downloading one picture at a time, (since that happened before) but I don’t have control over how many pictures download at a time (and it’s usually four) please fix this!
Almost really good
by mgar5544 on 2018/12/06 15:25
The scan feature has been really nice but one thing has driven me crazy. Using a phone, how hard is it to zoom into the document or receipt you are trying to capture? Not really that hard!! I personally don’t mind if i have a piece of the surface the doc is sitting on captured with the image. What drives me crazy, however, is ALWAYS having to adjust the image to actually capture what i intended to. The success of the auto detect feature is less than 50% for me and that’s only because I’ve gotten better at tricking it. Long story short, please Dropbox, at least have an option to disable the auto detect feature. I keep thinking this is going to fixed with updates but it hasn’t.
Saving Offline
by Byhiu on 2018/10/17 20:34
I’m wanting to make a certain folder in my Dropbox available offline. But I need to make sure before I do so. That the contents of this folder that I’m wanting to make offline to view whenever with data or not.. that it won’t be automatically updated into my iPhone camera roll. Or put into a folder in my iOS camera roll. That would be BAD... very very BAD. so that’s my concern. I need to make sure that these sensitive confidential files won’t be seen ANYWHERE else except offline in the Dropbox app. And not in my personal camera roll. Please advise. Respectfully, Dropbox 1TB user. :)
Scam!
by Kitty Envy on 2019/03/08 00:01
I feel like this is a scam! I had someone send me a doc to look at and it was from this app. So I had to create an account to see it. Then all these options to pay and have no use for app but when I created thinking I could see doc and delete app, it’s not even pulling up doc. I ask friend to send in a regular email. I go to the option to contact support and I can type in the issue of asking to get rid of account (literally minutes after setting up) but drop down box to choose device doesn’t work so no way to get this company’s attention to not be charged or have this account at all. Would not recommend and hope someone from this company sees this because I’m at a loss and truly upset that I might be charged for something I have no use for.
New conditions of use are very limiting
by Catherine31491 on 2019/04/09 22:03
I understand that Dropbox is in the business of making money, but they should not start randomly charging to use their app on more than 3 devices or there should be a more economic, scalable option. With the only alternative being to start paying 9.99 a month to use this on 4 devices I am just going to have to start using other software. I loved Dropbox and have been with them since the beginning and I also understand charging for more storage space but to charge existing members to just use what they have is a deal breaker. Give me a 2.99 option, but $10/month for space I don’t need and no other added functionality is it for me. Good luck to anyone who tries to add a new device to their existing free account.
Great way to access cloud files
by Jedidude on 2018/08/07 02:07
Having this Dropbox App is a great way to have accessto your (Dropbox) cloud documents; specially since it integrates with the built in Files app. It's also a great way to upload things to your Dropbox account. Starting out with 2GB of free data is pretty silly in this day and age, but that describes the service, not the app. What I do find ridiculous about the app is that a simple feature like "Make available offline" is hidden behind a paywall. Really? I need to pay to maintain files on my device so I don't have to constantly use up your service's bandwidth whenever trying to open such files? Just ridiculous..
Sort files by creation date
by Trololololol222 on 2018/10/24 13:53
Hi, I have had an amazing experience with the app for iPad. I use Dropbox to save my photos and videos, my memories. Camera load is very useful. I have one suggestion: the option to sort files by creation time is not available. It is possible to sort them by modification time, but is not the same. It would be awesome to have that option available, because I will be able to see my photos and videos in a chronological order. Me and my family will be very happy if this option comes true. Greeting an keep up with the good work.
It's sooo slooooow...
by thebasher on 2018/09/14 01:05
About a year ago I tried to use Dropbox for photo and video backup from my iPhone so I could clear up some space....It was so slow it was useless. I literally had to upload 1 file at a time or it flat out would not work. Fast forward to today. It's the exact same thing. I've been trying to backup 64 files (videos less than 60 seconds long shot on my iPhone 5) and it's exactly the same thing. To make sure it wasn't my connection I sent a 1.5 gig file to a client via WeTranfer to test and it only took about 20 minutes. On the laptop I have no problems but the iPhone app just doesn't cut it.
LOVE our business plan! Please fix one problem!
by JohnPoltrock on 2019/02/05 02:56
I love this app. Totally revolutionized our business. I REALLY NEED on app an undo button. The ability to drag and drop files is nice but it’s TOO easy. Just scrolling through files, you grab one and move it to another file and have NO idea what happened, no way to track it, and no undo. Please fix! Also maybe make it so have to hard press and wait for it to jiggle to move like in iOS. Also be nice to add a blank “sheet of paper” to a file that you can jot notes on and save like a pdf right from the app. This would be SUPER.
No support/Tried to charge for a cancelled subscription
by Xvd68 on 2018/09/22 16:47
BEWARE! I cancelled my trial, the App Store tried to charge me a week before trial was up, then continued trying to charge me,fortunately I had removed my credit card before that because App Store said my valid card wasn’t valid, obvious App Store problem. Way to go Apple! Dropbox sends emails you can’t reply to, and there is no way to contact them thru app or website, I’d rate ZERO stars if I could, how are users supposed to get support? Reading other reviews, apparently there is none, that’s a major FAIL!!! I suppose the app works ok if you have access to high speed internet or work with tiny files, but if you don’t or are limited to a cell connection it’s pointless if working with large video files.
Good backup, but
by BAR112 on 2019/01/09 03:31
2019 Update: STOP harassing me to upgrade—apparently $99 per year isn’t enough for you greedy developers! Getting sick and tired of being constantly pestered to upgrade to a business account on the app, on the web, and on my MacBook (“save 20 GB space...”). Pandora did that and they lost my business. Stop it! Previous Review: Have been a premium Dropbox customer for many years; and overall relatively pleased. However, I don’t entirely trust it with my precious photos taken over the years. Also, please provide support for Live Photos, save my EDITED photo (not original) or both; and lastly, allow us to view smooth videos. These implements will bring my rating back up to a 5.
Please fix the problem
by D.James.E on 2018/06/04 01:09
I use Dropbox for numerous things online, both business related and personal. In all circumstances I need to be able to interact with people on shared documents and the most recent update has made that impossible for some reason on my iPad. I’m sure I’m not the only one with this problem so it should probably be fixed right away. If not people like me will have to find other programs to use. That aside, before the problem occurred Dropbox was my go to on all of my devices. I sincerely hope this problem gets fixed.
Documents On The Go
by Fan L33 on 2018/05/27 02:07
Always there, online, offline, moving documents from one platform to another, Dropbox is your quick, easy, no fuss solution. It’s one of the cleanest layouts ever created (in my opinion). I would defiantly suggest giving Dropbox a try for anyone going to school or working in business. Other platforms exist such as google docs, or Microsoft office, which I also use, but Dropbox has them beat in speed of upload and download, and loading of page, AND ease of navigation.
Cancelled due to lack of customer service
by jessica r_ on 2019/03/14 04:26
I’ve been a loyal paying customer of Dropbox since 2011. I’ve stuck with it despite all the bugs and glitches along the way. A few months ago I made the mistake of signing up for a trial to a higher business tier. After opting out of the trial, my account no longer functioned properly. I am now dozens of customer service outreaches in and have yet to find someone who will directly address the problem. Instead, they outright ignore it and tell me the only fix is to upgrade to the higher tier plan. All I’ve asked for is my account’s functionality to be reinstated to its post annual payment / pre-“free trial” status. I’d rather take my business elsewhere than be hustled by “customer service.”
Poor support
by Rodger584 on 2018/11/23 21:39
I have been using Dropbox as a tool to exchange files between my iPhone, 2 ipads, and several windows PCs. When I encounter errors, the messages are very ambiguous. Often the message is followed by a “try again” phrase. Trying again has never worked without doing additional research and changing the operation. Often the change involves using an alternate ‘cloud’ and it’s tools. The only support tool that seems to work is the the ‘community’, but this is normally very high level and cluttered with noise. It requires a lot of time in searching and reading that rarely returns a helpful answer.
Basic functionality with SERIOUS privacy flaws
by willnotburn on 2019/03/01 23:36
1. Get FaceID or TouchID or password requirement by default when the app is launched. Data entry n my Dropbox is just as sensitive as my bank Goldman information. Then why does my banking app require *some* sort of verification (FaceID) upon launch, but Dropbox seems oblivious to this issue. Isn’t the need for this obvious? 2. STOP DISPLAYING MY MOST RECENTLY USED FILES ON THE HOME SCREN OF THE APP!! I use the app all the time to pull up a figure or article to show to professional colleagues at work. Imagine, we’re in the middle of a discussion, I pull up an app to show something, and with them looking over my shoulder my personal files come up on the home page. Unacceptable!
Please update with basic playback tools like
by RnbLover! on 2019/03/12 12:40
1. bigger play, stop, pause in audio playback 2. loop function This is particularly important as we use the app a lot to listen back to mp3s in development, however it is a huge safety issue to locate the tiny little play button every time to restart playback when driving for example. 3. Can you make it possible to please choose weather we want the audio to remember where left off or not. In meetings this is particularly annoying when it starts somewhere else than the beginning. I have sent messages about this before and years ago without any updates and am now adding a review about this for the first time in hope that you take it more seriously. Please fix these basic things so us professionals that rely on your app quite a bit can have a more seamless and safe experience. Thanks again for listening..(i think)
Just signed me up for a subscription
by caylaatx on 2018/09/05 14:02
I downloaded drop box on an old phone almost 2 years ago(when it was free), got a file sent to me, never used it again, got a whole new phone and forgot about it, I just noticed on my credit card bill about 5 months ago I got upgraded without my knowledge and have been paying 10 dollars a month and now Dropbox is like “oh I’m sorry We have nothing to do with that it’s the Apple store” and I’ve been trying to get my money back for a month and there is no way to get a hold of anyone because it’s such a big company they can just take your money and you’re forced to deal with it. Not cool at all. I even cancelled and it still took my money this month, AGAIN.
Love dropbox but app has issues
by Bealullabyz on 2019/02/24 18:40
I love Dropbox and have been using it for years, but the app has issues. It's annoying that when I'm in a folder that has over 3000 photos and i'm browsing one by one to delete, the folder refreshes and shows an empty folder. Then i have to go back to the parent folder, enter the photo folder and go back to where i was. It refreshes every couple of minutes and shows an empty folder. The iPhone also does this. Sometimes, the folder disappears and i have a minor freak out thinking it got deleted so i have to log out then log back in again.
Frustrated with the most recent update
by DanieF1020 on 2018/08/24 04:56
I’ve really enjoyed Dropbox. It makes accessing my files across multiple devices so easy. After the most recent update I’m no longer able to attach files to emails through the “attachment” option in the mail app on my phone. Not everyone has a Dropbox account and I hate sending links to the files as it seems unprofessional to me. I’ve looked into it and it seems many people have experienced this issue. I hope it is resolved soon.
Buggy - cannot access any file from App
by Neotk9711 on 2018/11/27 14:37
I am a Dropbox professional subscriber for past several years but now will be moving to google drive and cancelling my subscription. The App has a major bug since iOS 12 - I cannot access any file from the App but I can access same file using mobile safari. I have been emailing customer support for past 2 months and keep getting canned and useless responses. I also tried to escalate to Drew Houston, CEO of Dropbox but I don’t think he cares. I will be writing about this bad experience on other social platforms as well. I have been a shareholder as well but given how bad their general approach towards customers is, I will be selling my shares as well.
What is the point if you cannot download the files? Updated
by user 272475728 on 2018/09/05 19:08
I have been trying to download a file from a paid account to my unpaid account. I am unable to download any files from my Dropbox account to the local storage on my device. This gets one star until Dropbox realizes its existential purpose if transferring files from one computer to another computer and not one account to another account. Review of paid trial version. Now I am not able to select more then one file. I have the option of downloading a file but that’s not that helpful to me if I need to download gigs of content for work. Additionally it limits the file size you are able to download to something between 50 and 100 megabytes. That what.. a minute of 1080 video? Why do I not have the option of downloading an entire folder of content. I am willing to pay for the Dropbox experience I had in 2012. I am frustrated when the basic law of modern economics that things get better and cheaper over time is rolled backwards by greedy present hedonistic executives.
Could be better
by Marley-blu on 2018/08/26 13:45
Of the few paid cloud services that I suscribe to, Dropbox would be the first one that I would close. Fewer returns for the buck. The cloud service is clunky and counterintuitive, inc. it’s search engine. Uploading and managing files, as compared to other services is a chore. They haven’t upgraded the available storage space in years (1 Tb). It continues to be great, for what most of us signed-up for, to begin with— sharing docs with others, and for syncing frequently used files/folders in our hard-drives. But this is now also possible w other cloud providers.
good
by 🍥Cream🍥Pop🍿 on 2018/12/10 23:38
it’s a good app, it’s very useful when i broke my screen and needed to upload about 3000 photos off my phone but a huge issue is that when i need to download them all BACK on my phone, i have to go and redownload EVERY individual photo. i don’t have time for that !! they need to add a feature where you can select multiple and export them to camera roll all at once and/or select a folder(s) that you can download to camera roll bc it’s so annoying to redownload every picture/video individually. PLEASE FIX THIS
Great app, just wish for more
by Frugal twins on 2019/03/05 16:49
I've used Dropbox for quite awhile. My one complaint is that I wish there was an easy way to switch between different accounts. I have a personal account as well as one I use for accessing files while teaching. I don't really want to merge the two into one account, but I can't figure out how to quickly and easily gain access to both without opening one in a browser while using the app with the other. Otherwise, I will continue to use and love Dropbox!
Dropbox is just awesome!
by mayerou on 2018/05/27 19:29
Dropbox keeps me well organized with all types of data by allowing me to sort them out into files & folders. It also allows me to share with others selected data, files, folders or all of it and even to allow others to make changes to selected or all data. Furthermore it allows one to share large files & folders. Dropbox is just AWESOME! I can’t wait for the next improvements to come by!
Dropbox is great
by Caroline Carbaugh on 2019/03/28 03:55
Update, after re-downloading this app I finally see everything back, please be mindful of future updates the big please? I can see why some of these reviews people at express their frustration So I really like using Dropbox as a blind person or use it every day to organize my college work I i’ve noticed that all my dropbox folders are showing up on my laptop but not my iPhone I hope there’s a way to fix it
Multiple file exports possible?
by Aaron1989 on 2018/07/15 14:59
I have been using Dropbox for years and love that it is accessible through an app for IOS. I am having a major problem, however, which may be a deal breaker. I am unable to find a way to export multiple files to a device at once. Currently, I have to save each file separately, and when dealing with hundreds, or thousands of files, this is just not practical by any means. I will gladly change my review if this fault is truly user error, but I have found many others with the same complaint.
Great app. Needs to keep pushing to push the bounds
by ProfChris32 on 2018/11/20 12:50
Amazing app that does a very nice job and helps with workflow tremendously. I wish it had two features: 1) the ability to choose which app to open files in directly from Dropbox (like pdf expert instead of just adobe) 2) syncing / comparability with Microsoft word so that when you make a file available offline in Dropbox you can open it from Dropbox in Word without internet.
Very disappointed that I would have to pay to have files saved locally
by JimRaleigh on 2019/03/23 01:59
I’m a long time user of DropBox, and have always been very pleased with it, however, I recently tried to save a file locally on my iPad for use when I was away from WiFi and discovered that that feature has now been removed from the standard Dropbox account. I’ll be moving all my files off Dropbox to OneDrive - I get 1 TB of storage there plus Office for my laptop and devices for less than I’d have to pay for just 1 TB on Dropbox - doesn’t make sense. Dropbox responded to this without acknowledging that they did away with the Offline feature in the free Dropbox basic. Bad move, Dropbox.
Continuously Crashing - Dropbox Fix This!
by Wine Birdie on 2019/01/23 21:52
I’m a long term user of Dropbox, primarily online & desktop. I’ve used the app for some years now, but recently the app has been bugging out more and more. It’s so frustrating & ends up taking 10X the amount of time it typically would with a working app. Dropbox App used to be my go to, I especially loved the scan feature. So useful- all in one. Now if I’m trying to scan documents/receipts, I need to plan on the app getting stuck in a forever “pinwheel” stage or crashing. Sometimes when I’m just near the end of my last item to process - BOOM. Back at square one. Please fix this!
Helps Maintain an Organized Life with Safe Reliability
by C.O.G. Forever on 2018/09/15 06:38
Using Dropbox has helped me in keeping everything in a safe and easy to use platform space. My favorite feature is the ability to scan an upload documents just by taking a picture of it. So far, so good! I would recommend others to give it a try so they can appreciate the advanced technological features and a stress free tool that’s easy to learn how to use.
Speedy downloads
by Joegifted on 2019/03/27 15:15
Hi, I’ve been a member of Dropbox for years and have recommended others to use it. However, as far as uploading videos to DB, I wish videos could upload much faster on the DB. Especially larger videos when you lots of space is available. Also, why does it take a day(s) to upload in the background. And every time I open the app back up, it’s still trying to upload. As if it pauses in the background until the app opened up again.
File disappearing
by Breeoxd on 2019/03/09 02:50
Mostly love the app but lately it’s become unusable. When I upload photos manually to a Dropbox folder, it will only upload about 30 pictures before saying it can’t be reached. I’m fine with doing small batches but every time I send a batch through iPhone files extension, I have to rename the file to get the files extension to recognize it. So if I’m uploading to file named 7 I go to do the second batch and 1-6 is there and 8 but no 7 so I have to keep renaming between 7 and 7a everytime I upload. It’s ridiculous.
Rating Trends
119,4,10,0,0,10,10,0,8,13,5,0,10,4,3,0,22,2,0,7,27,14,13,5,8,21,10,5,0,16,13,18,0,24,0,18,18,0,0,11,0,36,0,30,10,3,10,13,15,18,10,8,7,1,21,13,0,0,21,0,14,0,47,0,14,7,12,0,7,7,7,10,13,12,12,3,0,0,0,50,17,14,24,16,11,21,3,2,9,0
All Versions
4.0
75,059 total
 5
42,060
 4
10,311
 3
6,484
 2
4,737
 1
11,467
Current Version (138.2)
4.0
21,276 total
 5
17,123
 4
1,929
 3
705
 2
425
 1
1,094
Version History
More...