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App name
Dropbox
Description
Dropbox is a creative collaboration space designed to reduce busywork, bring your files together in one central place, and safely sync them across all your devices—so you can access them anytime, anywhere. And sending large files is easy, even to people who don’t have a Dropbox account. Features like the doc scanner, shared folders, offline access, and more make collaborating with others simple. Features: • Work on files with others through shared folders • Use the doc scanner to turn receipts, whiteboards, and notes into PDFs • Comment on files to share feedback with your team • Sync, share, and edit Word, Excel, and PowerPoint files We'd love to hear from you! Join the Dropbox community: www.dropboxforum.com We offer a free 30-day trial and in-app purchases for Dropbox Plus. Existing Dropbox Plus customers can also upgrade to Dropbox Professional. Dropbox Plus customers have 1TB of storage and Dropbox Professional users have 2TB. The amount will be charged to your iTunes account and will vary by plan and country. You’ll see the total price before completing payment. Dropbox subscriptions purchased in-app renew monthly or yearly depending on your plan. Plan pricing may vary by country. To avoid renewal, you must turn off auto-renew at least 24 hours before your subscription ends. You can turn off auto-renew at any time from your iTunes account settings. Dropbox also offers one-month trials for monthly subscriptions. Terms of Service: https://www.dropbox.com/pricing_terms Privacy Policy: https://www.dropbox.com/privacy
Latest update crashes
by KBiz13 on 2018/12/12 07:48
Everything that’s connected to my Dropbox account crashes upon opening/loading. Using Dropbox to back up game files? CRASH! Using Dropbox to save photos? CRASH! Want to load some documents from Dropbox in a pdf app? CRASH!!! Please fix ASAP!!
Hi
by wunnaphyo on 2018/12/12 05:36
Like
Improved but still clunky
by drjwr on 2018/12/12 04:40
Try OneDrive -- seriously -- which is far superior. I never use this app or this service any more.
let us have more free storage
by bigmike0 on 2018/12/11 20:21
and play opus files
Never wanted this and can’t cancel.
by H blocker on 2018/12/11 19:18
I don’t EVER order subscriptions. I don’t use drop box. I don’t want this and I can’t get rid of it.
Txt
by JimmyD26 on 2018/12/11 17:26
We hi roset r
So dumb
by DieHardJesse on 2018/12/11 10:14
I downloaded this app. Bought a new computer. Been trying to upload my photos to drop box for the last week and a half. My settings are set to upload to Dropbox in the back ground. It only uploads when I have this stupid app opened. I can’t get all my pics like I normally would. I hate stuff that says works very well when little stuff like that isn’t working the way it should. Fix it.
Warning!! Don’t try the trial upgrade.
by tugmutt on 2018/12/11 05:25
My wife tried the free trial and tried many times to cancel it but was unsuccessful. She was not able to sign in because it said her password was wrong. Now our bank account has been charged $450. She understood that it was going to be $12 per month. It seems like they try to not let you cancel. She tried emailing but got no response.
good
by 🍥Cream🍥Pop🍿 on 2018/12/10 23:38
it’s a good app, it’s very useful when i broke my screen and needed to upload about 3000 photos off my phone but a huge issue is that when i need to download them all BACK on my phone, i have to go and redownload EVERY individual photo. i don’t have time for that !! they need to add a feature where you can select multiple and export them to camera roll all at once and/or select a folder(s) that you can download to camera roll bc it’s so annoying to redownload every picture/video individually. PLEASE FIX THIS
Absolute Garbage!
by semilion on 2018/12/09 21:52
As of Nov 13, 2018 this version is absolute garbage! Users no longer have full access to their files on their phones. You are limited to ONLY what this piece of crap allows the user to use! Whoever’s idea this was should be fired! They took a great platform and made it useless. If this isn’t resolved in the next update, Dropbox will no longer be on my phone. As it is Google Drive has eaten their cheese. Now it’s about to take their spot at the table. And Google Photos provides no reason to use Dropbox. Dropbox is about to be dropped!!
A Thought: A Replay Option for Audio Files
by Suave The Performer on 2018/12/09 09:05
As a songwriter, it's pretty annoying to have to go back and forth between the app and my notes. If you added a replay option for audio files, you could take this platform to a whole new level. Writers across the globe would really appreciate it!
Very happy longtime user
by Gfiz on 2018/12/08 17:11
I’m not a heavy mobile user, but I do some basic editing, sharing, etc. The app has been flawless for me. I AM a heavy user of the scanning feature, though, and it’s top notch. I do all my scanning this way. Thanks for such a great feature!
Very disappointed that I would have to pay to have files saved locally
by JimRaleigh on 2018/12/07 19:11
I’m a long time user of DropBox, and have always been very pleased with it, however, I recently tried to save a file locally on my iPad for use when I was away from WiFi and discovered that that feature has now been removed from the standard Dropbox account. I’ll be moving all my files off Dropbox to OneDrive - I get 1 TB of storage there plus Office for my laptop and devices for less than I’d have to pay for just 1 TB on Dropbox - doesn’t make sense.
Background sync doesn’t work unless you leave app open
by paul536754 on 2018/12/07 13:34
Background sync doesn’t work unless you leave app open. Edit in response to developer comment: I did have background upload over cellular on. Basically it just doesn’t work well. What if I don’t change locations? Why should it matter for uploading? Why do you need location? Why arbitrarily choose to not upload large files? I expect background sync to work fully for everything otherwise I need another solution and one that doesn’t use 25% of my battery!
Almost really good
by mgar5544 on 2018/12/06 15:25
The scan feature has been really nice but one thing has driven me crazy. Using a phone, how hard is it to zoom into the document or receipt you are trying to capture? Not really that hard!! I personally don’t mind if i have a piece of the surface the doc is sitting on captured with the image. What drives me crazy, however, is ALWAYS having to adjust the image to actually capture what i intended to. The success of the auto detect feature is less than 50% for me and that’s only because I’ve gotten better at tricking it. Long story short, please Dropbox, at least have an option to disable the auto detect feature. I keep thinking this is going to fixed with updates but it hasn’t.
Won’t Sign In
by Gi Hutchinson on 2018/12/06 12:45
For some strange reason my account won’t sign in. It’s saying “signing in” for the longest amount of time. This is definitely a problem with the app and not my iPhone
Background upload on iPad
by Arhaef on 2018/12/06 07:16
Background upload doesn’t work on iPad!!@#!@ Otherwise I love this app
Needs a repeat option
by roxi110318 on 2018/12/05 19:21
This app would be great if it had an option that allowed you to loop the music! Please please add it!!!! Thank you!!!
Sound?????
by NIkki🤪 on 2018/12/04 21:43
Many videos I downloaded I cannot hear and I see the time and screen moving, just the sound doesn’t work😥
Very difficult to cancel trial subscription through Apple.
by PitViper Hunter on 2018/12/03 20:15
Very difficult to cancel trial subscription through Apple. Dropbox keeps trying to bill me.
Best app
by KaylaSwe on 2018/12/03 18:51
I have been using this app for almost 7 years. But I have this issue with this otherwise great app, it doesn’t do background uploading on iPhone X. The app has to be opened for the uploading. Is there any way to fix that?
Can’t email a real document - only links
by Paperfiddler on 2018/12/03 17:15
What happened to being able to send out an actual document? I’m only able to send out links to the file through Dropbox now. My customers don’t want to follow a link - they want the contract in pdf form! I’m paying $99 a year. I should be able to mail out a contract directly, instead of saving it to my Files folder (then emailing from there) or taking a screenshot of the contract. Why is this an UPGRADE? You’ve taken away the most important part of my business!
Slow Slow Slow
by Netty342 on 2018/12/02 02:04
Why does it take a whole week to upload my pictures and videos??? And hours to download one video??? Unacceptable. And don’t tell me it’s my internet connection because I’ve tried downloading on 4 different WiFi networks including my data and it’s the SAME THING. Also the stupid background upload is useless because the app closes itself every 5 minutes so really the only way to download your stuff is to have the app open on your screen the whole time. What a waste!! I will be cancelling my subscription!
Poor!
by madmax's on 2018/11/30 03:32
Not use cause didn’t understand! Told trail bases, after 90 days made a subscription! I didn’t want it, and would not Want to pay for it.
The Background upload feature requires location access
by mbenner1977 on 2018/11/30 02:39
This feature is available without location access on Android. It is NOT necessary in order for the background uploads to work. Once this privacy breach is fixed for iPhone I'll give 5 stars. This is the main reason I use Dropbox and do NOT want to have to share any info about my location just to make it work.
No dark mode :(
by Jimmy Costanza on 2018/11/29 07:44
This app hurts the eyes when using at night, please help.
Simply Outstanding...
by Steven Zyler on 2018/11/29 03:49
...especially as a PDF reader. An alphabetical index selector on the right side of the Files tab screen, rather than just the scroll bar, would be a handy improvement, especially when hundreds of files are displayed...
Very buggy integration with Apple’s “Files” app
by ball_kov on 2018/11/28 20:57
Dropbox folders that are favorited through Apple’s Files app appears and disappears randomly. This doesn’t happen with Google Drive.
Pull to refresh?
by JasonTM1 on 2018/11/28 18:34
Could we get pull-to-refresh for the file listing? BTW, thanks for adding folder paths to search results.. hugely helpful!
I’m done with Dropbox
by A-A-RoninSD on 2018/11/28 13:37
I have been waiting for almost a week my phone to upload all the photos and videos to my Dropbox Plus app and I finally found out why it’s taking so long. The app continually and unexpectedly closes every 9-10 seconds. I thought it was a setting that I missed. Nope! Just a poor app that overcharges for cloud space that I will cancel subscription on and just invest a little more into my iCloud.
Updates make it unusable
by SD2323 on 2018/11/28 04:38
I don't care about recent but now it takes 10x as long to get to the actual folders I need. Fire your UX designers
How to cancel and not renew?
by Arquisatex on 2018/11/28 01:27
Where should I go to cancel my subscription ? Please let me know Can’t find that option Thank you
Camera uploads
by CarlExample123 on 2018/11/27 19:33
Camera uploads is ridiculous. Having to manually open it to start uploading is so dumb. Have to open 5 times for a small batch!
Buggy - cannot access any file from App
by Neotk9711 on 2018/11/27 14:37
I am a Dropbox professional subscriber for past several years but now will be moving to google drive and cancelling my subscription. The App has a major bug since iOS 12 - I cannot access any file from the App but I can access same file using mobile safari. I have been emailing customer support for past 2 months and keep getting canned and useless responses. I also tried to escalate to Drew Houston, CEO of Dropbox but I don’t think he cares. I will be writing about this bad experience on other social platforms as well. I have been a shareholder as well but given how bad their general approach towards customers is, I will be selling my shares as well.
“NO REFUNDS”?
by OztoOkie on 2018/11/27 04:23
I signed up for this “free” service 3 years ago for a high school choir parent volunteer position. I haven’t used it in the last 3 years and last week was charged $99 for a subscription. I try to cancel and it says “No refunds unless required by law”. Pretty snarky way to make a buck. Please refund my money and cancel the subscription I haven’t used.
Owner
by aghoshig on 2018/11/26 22:14
They are terrible, don’t do it !!!! So hard to cancel
167 MB? Why?
by MS_Info on 2018/11/26 14:54
Why this is 167 MB when it saves files to server???
Cant do search in word documents anymore??
by azkilani on 2018/11/26 04:42
Cant do search in word documents anymore??
The new big folder look
by lgoose on 2018/11/26 03:46
I HATE IT. Please put it back the way it was !!!!
Lost all my file
by Looking for sign on 2018/11/25 18:19
As a student, I used to store all my courses and stuff in my Dropxbox account. After not using it for a year and half, I tried to find a file but it’s showing error 404 or account inexistant. I am in distress right now 😭😭😭.
Dropbox is useful but the business model is 100% sleaze.
by spcummings on 2018/11/25 16:58
I experimented with Dropbox business. That was a mistake. Even though I didn’t associate a payment method, the company started taking money out of my account. Looking at my subscription list, I saw I was paying for two accounts. I canceled my trial business account and had to jump through multiple screens, all designed to progressively scare me into keeping the account. I already question Dropbox’s security and his didn’t aid my lack of confidence.
Love app hate paying
by bakkms on 2018/11/24 11:37
I love this app but I hate paying for it. Considering canceling my subscription. I would hate it less if you could see the last time a folder was viewed by someone it is shared with.
Didn’t know you could lose files in here
by Steve aaaaaaa on 2018/11/23 21:39
I thought as long as I had a user name and password for this thing, my files would be saved in the cloud somehow, and I’d always have access. Not so. After my lengthy absence for about 1 and 1/2 yrs., I tried to retrieve some files und my un and pw. I ended up only finding about 2 of like 101 files and a third (short video! That I don’t recall uploading. 🤷🏽‍♂️ so much for trusting cutting edge software without a backup to the backup.
Poor support
by Rodger584 on 2018/11/23 21:39
I have been using Dropbox as a tool to exchange files between my iPhone, 2 ipads, and several windows PCs. When I encounter errors, the messages are very ambiguous. Often the message is followed by a “try again” phrase. Trying again has never worked without doing additional research and changing the operation. Often the change involves using an alternate ‘cloud’ and it’s tools. The only support tool that seems to work is the the ‘community’, but this is normally very high level and cluttered with noise. It requires a lot of time in searching and reading that rarely returns a helpful answer.
Finally found “print”!
by Margheds on 2018/11/23 14:55
I love this app and I use it all the time to print documents I have saved. With the latest update, I can no longer find a way to print. “Share” doesn’t offer this option. Where has it gone? Update: I finally found it buried under “Export”
Sharing
by frankster222 on 2018/11/23 06:36
Great for mobile docs. But when uploading photos from camera roll I'd like to see a camera roll as it is on iPhone. NOT as moments. It's a hassle now so I created an iPhone album called Dropbox and when uploading from it it shows it like a camera roll.
crashes on ipad
by athena123 on 2018/11/23 05:08
the app crashes constantly when uploading photos from the ipad
thank for dropbox
by rehang188 on 2018/11/22 17:50
thank for dropbox❤️❤️
New IMO
by pncyd on 2018/11/22 02:47
PURE GARBAGE
Forced to download app due to terrible mobile website
by a_reviews on 2018/11/21 19:37
I would rather have been able to email the pdf I needed from mobile web, unfortunately Dropbox's mobile site has zero functional capability so I was forced to download the app for what should be an easy in-browser task...
Easy and fast
by Alexander Kenton on 2018/11/21 12:45
A fast n easy app, however I hate just one thing, if your close to running out of space you can’t use the app, otherwise this app is great
Great
by Bliqo on 2018/11/21 06:04
It’s a great productivity tool for me because I also have a Dropbox agent installed on my Linux machine. I only wish iPad app rendered .md files.
Rob
by RobAnthonyRan on 2018/11/20 22:24
The app used to be more intuitive and easier to use in previous iterations. I have been a premium member since 2016, overall this app fits into my workflow perfectly, there are just a few UI issues that I have. I feel that Dropbox takes steps backwards sometimes instead of forward. Can we at least get a “save all” option for photos?
App is a money scam
by Isaac El on 2018/11/20 16:22
It will auto subscribe and bill you monthly and not tell you how to stop it. Pathetic
Great app. Needs to keep pushing to push the bounds
by ProfChris32 on 2018/11/20 12:50
Amazing app that does a very nice job and helps with workflow tremendously. I wish it had two features: 1) the ability to choose which app to open files in directly from Dropbox (like pdf expert instead of just adobe) 2) syncing / comparability with Microsoft word so that when you make a file available offline in Dropbox you can open it from Dropbox in Word without internet.
Swindling
by paininmyassmicus on 2018/11/20 08:40
Filthy money stealing app. Sign up for a “free” version get and automatic charge a month later, no notice, they just charge.
3D Touch glitch
by bleurrrrrggg on 2018/11/20 06:33
Tapping the offline folder button fromThe home screen 3D Touch does not open the offline folder. It opens the account page instead
Babak
by babakjamshidi on 2018/11/17 19:12
Nice
DONT DOWNLOAD THEY SCAM YOU
by trash11 on 2018/11/17 05:01
I download this app they didn’t say anything about me having to pay 10 dollars! I didn’t even agree to it but that’s how they get you cause they know nobody is gonna pay for that sh*t so they take money out without telling you I had a whole subscription I didn’t agree and the app is trash don’t waste your time or your money that their gonna scam you of
Doc Scan
by iS3rJ on 2018/11/16 13:17
Spent 30 min to scan the doc. Save -> App crash -> everything deleted. Thank
updated today, stopped working today
by hobopelicandotnet on 2018/11/15 22:55
upload on pc, no files on mobile app
Please do i cancel my subscription, I don’t have files to save
by tochi4kk on 2018/11/15 20:27
Please do i cancel my subscription, I don’t have files to save
I’m Not Going Upgrade
by Valdito on 2018/11/15 00:00
Why should I upgrade to a 1T subscription for 10.00 per month when you shown you clients that app is a total failure. It takes 4min to upload or save a photo and 2hrs a 10 minute video, are you freaking kidding me. HELL NO! no thanks
Used to love this app
by Beckyk71 on 2018/11/13 22:19
I can no longer share from my iPad to my computer. I have been using this app for a few years and loved it. Now I plan to delete it as the whole reason I had it was to be able to work on my iPad and then share to the Dropbox on my home computer.
Slow in all aspects
by EmBarney on 2018/11/13 19:44
I initially downloaded Dropbox a few months ago and had a great experience. I had to delete the app for a little bit but I recently re-downloaded it. It took over 48 hours to upload a 2 minute video and it didn’t even fully upload it. And now when I open the app, it immediately crashes. I’m very frustrated and regret signing up for the premium/pro package when it was offered when I downloaded.
Lol you have to pay to download your own files
by Lorenzo White on 2018/11/13 07:35
I don’t mind paying extra for the storage. That uses up resources on your end. But the fact that you want to charge me to download MY OWN FILES is absolutely ridiculous. I’ll be sticking with google drive, thanks.
Fixed ..
by ScheinerLaw on 2018/11/13 03:11
Our office has a business account w/ 5TB storage. Dropbox app on my Iphone X (w/iOS 12.1) was virtually useless for about a month. It continually froze & crashed. The latest update seems to have fixed the problem. My hope is the developers will do a better job of vetting & testing their updates, before releasing them to the public. If that means releasing fewer or less-frequent updates, so be it. What good is constant tweaking if you jeopardize the reliability of your product?
Great!
by edwardgutman on 2018/11/13 02:01
This is the coolest workspace!
Drop Box
by Pss244y on 2018/11/11 14:22
I love being able to have files at my fingertips, being able to share files with friends so easily, and having the ability to sync photos and videos. Dropbox has made my life easier and more productive.
Moving files could be more efficient
by Femme2Mrbd on 2018/11/11 06:36
I upload hundreds of pictures through camera uploads every week. It’s such a pain going one by one for each picture and video moving them to a different folder. A more efficient way to do this would be much appreciated. Why can’t we select multiple files in camera uploads and move them to a different folder? Seems very basic.
Shared folders only works fully if sharing list all have Pro accounts
by Annoyed Revierer on 2018/11/10 01:36
I have a standard business account of 3Tb but a folder which I have shared with others is apparently limited to 2Gb unless the others on the sharing list also get accounts. Customer service advice: “tell your clients (the people on my shared list) to pay for DropBox Business accounts also.”
No longer showing new files
by ,(&473$: on 2018/11/09 22:15
None of my recently uploaded files are showing up in the app
Accidentally put one folder in another
by james3414 on 2018/11/09 15:28
The latest version made a change to make it too easy to accidentally put one folder inside another - and no easy way to see what happened or undo. Whenever I scroll through a long list of folders, I accidentally “flick” some of the folders into others.
I hated this.
by tillyforrilly on 2018/11/09 07:12
Why am I getting billed for this and I can’t delete it and there is no option to cancel it, it isn’t even showing up in my subscriptions?? Dropbox just billed my card 100 dollars and I never agreed to it. Someone needs to contact me because I hardly use this app and would have canceled a long time ago if I knew I was signed up for some crazy subscription. I don’t want a subscription. DO NOT subscribe to this or download this app there is no way to get out of it!!!
What happened? No network!?
by DrPeril on 2018/11/08 19:25
The app won't connect. The Google login will, app won't. Clearly I have networking, but Dropbox don't use it. Pretty basic problem team...
Dropbox
by ccarey6435 on 2018/11/07 21:07
Just wish there was more space- great for sharing videos
Boi
by #SamTaurtisGrian on 2018/11/07 16:09
2+2= yellow
Worth
by antman240 on 2018/11/06 22:51
If you need extra storage to place old photos/videos it’s an easy way to keep them organized instead of scrambled in your phones pictures. And if you someone who takes a ton of pictures it’s a need
Can’t even log in!
by Chabely107 on 2018/11/06 03:25
I downloaded the app and tried to log in and it keeps giving me an error .
Won’t upload in the background
by Seek Balance on 2018/11/05 16:18
This app will only upload if you have the screen on and the app running in the foreground. If you switch to another app or lock the phone, it just stops. No matter the location or settings. I have verified numerous times over the years that it is allowed to refresh in the background and has full access in the phone settings. It has never worked like it’s supposed to. It stopped uploading just as soon as I started writing this review.
love dropbox
by s.f.p.97 on 2018/11/05 05:19
very exactlly & useful👍🏻🙏🏻
What happened?
by _Richman_ on 2018/11/04 19:53
This was my go to for everything I store on the cloud. Now no matter what I select on the iPhone or iPad this freezes up. You have to kill the app and restart it, and it picks up where you left off. Only to have it freeze again if you select something. Please, stop messing around with something and just make it work like it should!
Hangs or crashes with every use now
by JRook on 2018/11/03 15:57
This app used to be flawless. Now it’s almost entirely unusable due to it locking up and/or crashing every time I try to open a document (any document type!). What changed??
Beware of charges
by gpsgiy on 2018/11/03 09:28
Considered using service. Suddenly being charged a subscription. I’ve never used the app. Now Dropbox refers me to Apple and won’t cancel and refund. Beware!!!
Fix the app
by fernandes234432 on 2018/11/03 03:26
Hi, I use my dropbox on my iPad, about 2 months ago, and it's crashing when loading the images and I just paid 10 dollars to have more space but it's no use, it keeps crashing and not loading the images as it was before. Please help me
Why can’t I cancel after free trial?
by Get Me Out Of This on 2018/11/03 01:44
Started trying to cancel through Apple per directions and end up stuck and unable to cancel. I WANT TO CANCEL THIS. Just got notice about subscription continuing ... PLEASE CANCEL. Do not want service.
What is going on?
by KayRon916 on 2018/11/02 14:59
Upload feature keeps crashing. Please fix this. I have been using Dropbox for years and I’ve never had this issue until now.
Update made it super glitchy
by MeganDallas on 2018/11/02 13:06
The latest update ruined this app :( I used this app ALL the time for my business and ever since the update files won’t open, the app crashes, or it freezes constantly. So frustrating - especially because I pay for the upgraded business version of Dropbox.
Please Fix the App Guys
by BlueStateChick on 2018/11/02 05:22
I’ve been a super loyal pro user for years and I pay for terabytes and refer every single client to Dropbox. The app on my iPhone has been freezing constantly for weeks. Other people are saying the same. I’m thinking of switching. None of my clients will ever hear the words Dropbox from my mouth again. A shame.
I no longer have a need to keep this on my phone
by Skyscan305 on 2018/11/01 17:35
I have to use dropbox’s website to upload or even view any of my files now. The app is broken and useless on iOS 12 with an iPhone 6s Plus. This is poor optimization at it’s finest, and it’s been this way for weeks with no effort on dropbox’s end to fix it. The app freezes and the whole app must be deleted and reinstalled to get functionality for five minutes of usage, it also lost all of my starred files that I use for work. Then they have the gall to try and push their business product on me? No thank you! I will never be a paid customer of Dropbox after this! I was a beta tester back when camera upload was a brand new feature, I’ll be going to Box now!
Useless on iPhone SE after updates
by wjherzog on 2018/11/01 02:04
Going to give developers a little time to fix this, but if not corrected in a month, I’m canceling my subscription and finding another application. Too bad. Dropbox used to be great. Now, can’t even open the app without it freezing. And the browser version isn’t much better. Really too bad. Not surprised, actually. Just another company turning off loyal customers by tweaking something that wasn’t broken. Nice work.
Drop Box = Dropped Files
by Paveltolz on 2018/11/01 00:54
Installed with the intent to access files from several computers. Sometimes you can see the file on one computer but not another. That would be a three star except there’s been several files that just disappear, not recoverable, gone. Dropped by drop box.
What has happen to DB?! Now it constantly crashes and freezes
by Chyznachoslayer on 2018/10/31 11:47
What’s happened to DropBox? Was a super reliable app. In the last month it now constantly freezes and crashes on my iPad, iPhone X and iPhone 6s so much so that I can’t use the app any longer. I have a pro business account and have use DB for 5 years and loved it and rated it 5 stars. Now it is completely broken and unusable. I have uninstalled and reinstalled multiple times and also done all the Apple updates on all three of my devices and it still constantly freezes and crashes. I have quit using it. Please, please fix. This is very unlike DropBox.
I hate the app and website
by @Sigil on 2018/10/31 10:00
They are really pushing this app for business users. The UI and "features" are for business and collaboration users. Why can't I sort the files by kind with folders at the top? If I am moving a file, will I be moving it into an other file or a folder? I can't export anything out of the app. I think it is time for me to move on. Folders First!!!
app is not all there
by orlandoha on 2018/10/30 19:44
couldn’t find way to permanently delete deleted files with the app. Should add that as an option
Everything freezing in new update
by STM 346 on 2018/10/30 06:29
I’ve been a power user for years. Suddenly with the new update, the app continually freezes when I try to load or upload a file on my iPad Pro 12.9. This is hot garbage. I rely on this for my mobile work and the solution has been useless. I want my storage subscription refunded for my lost time. Where’s the fix?? Going to migrate my cloud storage if this isn’t fixed in the next update.
🚫 Not upgrading
by The Blonde Cookie on 2018/10/30 02:50
After looking down the long list of seriously bad recent reviews, I’m NOT doing the latest upgrade (operating under the theory “if it ain’t broke, don’t fix it”). What I’m using now, while far from perfect, is adequate; I don’t have to wrestle constantly with the software, and I know what workarounds I need to employ to get ‘er done, so…its not a perfect world, but no new surprises. I already knew their customer support was nonexistent; I have a “story” of my own. I hope someone sues them for false advertising (for claiming they have customer support). I’d say it’s possible to win that in a court of law: if someone pays for a product and substantially relies on the written description of something (“we have customer service available to serve you,” or whatever is written), there’s a case to be made if the person or business incurred a provable loss due to that reliance. Hmmm… 🤔 Dropbox appears to have gone the way of so many apps - it’s all about the Benjamin’s (as opposed to quality, reliable customer support). But, of course, the less peeps employed, the better the bottom line looks. I noticed, however, that their marketing department must be working overtime. How a 4.7 star rating is possible with as many really bad (recent) reviews is absolutely beyond me. Of course, no one would ever skew the review numbers to make an app look more attractive, would they? 🙄
Charged after canceling subscription.
by GREAT GAME ;DD on 2018/10/30 01:27
About a month ago I lost my job, I didn’t have much money, everything was limited. So I cancelled all my subscriptions for my apps. Now I see Dropbox charging $10 when I specifically canceled my subscription. Complete a** and not worth it. If you’re gonna charge me after I cancel a subscription then might as well delete my account because I don’t want to pay for this bulls**t
AND NOW also doesn’t work on my iPad mini 2 !!
by josirose on 2018/10/29 15:39
Update: SERIOUSLY DROPBOX you did an update about 6 days ago but it hasn’t helped, your app now freezes on my ipad too ! (iOS 12.0.1) I’m getting very tired of deleting the app, rebooting my ipad, reinstalling your app, clearing the cache etc etc After the latest updates your app no longer works on both my iPhones 8 and 6+. Both are up to date running iOS 12.0.1 Am I going to have to cancel my subscription now ? UPDATE: I SEE NO REPLY FROM YOU YET DROPBOX ?!! I have deleted the app on both my iPhones and restarted the phones twice now - and downloaded your app again and it STILL freezes and won’t work! When are you going to fix this please ???
Latest update crashes
by KBiz13 on 2018/12/12 07:48
Everything that’s connected to my Dropbox account crashes upon opening/loading. Using Dropbox to back up game files? CRASH! Using Dropbox to save photos? CRASH! Want to load some documents from Dropbox in a pdf app? CRASH!!! Please fix ASAP!!
Hi
by wunnaphyo on 2018/12/12 05:36
Like
Improved but still clunky
by drjwr on 2018/12/12 04:40
Try OneDrive -- seriously -- which is far superior. I never use this app or this service any more.
let us have more free storage
by bigmike0 on 2018/12/11 20:21
and play opus files
Never wanted this and can’t cancel.
by H blocker on 2018/12/11 19:18
I don’t EVER order subscriptions. I don’t use drop box. I don’t want this and I can’t get rid of it.
Txt
by JimmyD26 on 2018/12/11 17:26
We hi roset r
So dumb
by DieHardJesse on 2018/12/11 10:14
I downloaded this app. Bought a new computer. Been trying to upload my photos to drop box for the last week and a half. My settings are set to upload to Dropbox in the back ground. It only uploads when I have this stupid app opened. I can’t get all my pics like I normally would. I hate stuff that says works very well when little stuff like that isn’t working the way it should. Fix it.
Warning!! Don’t try the trial upgrade.
by tugmutt on 2018/12/11 05:25
My wife tried the free trial and tried many times to cancel it but was unsuccessful. She was not able to sign in because it said her password was wrong. Now our bank account has been charged $450. She understood that it was going to be $12 per month. It seems like they try to not let you cancel. She tried emailing but got no response.
good
by 🍥Cream🍥Pop🍿 on 2018/12/10 23:38
it’s a good app, it’s very useful when i broke my screen and needed to upload about 3000 photos off my phone but a huge issue is that when i need to download them all BACK on my phone, i have to go and redownload EVERY individual photo. i don’t have time for that !! they need to add a feature where you can select multiple and export them to camera roll all at once and/or select a folder(s) that you can download to camera roll bc it’s so annoying to redownload every picture/video individually. PLEASE FIX THIS
Absolute Garbage!
by semilion on 2018/12/09 21:52
As of Nov 13, 2018 this version is absolute garbage! Users no longer have full access to their files on their phones. You are limited to ONLY what this piece of crap allows the user to use! Whoever’s idea this was should be fired! They took a great platform and made it useless. If this isn’t resolved in the next update, Dropbox will no longer be on my phone. As it is Google Drive has eaten their cheese. Now it’s about to take their spot at the table. And Google Photos provides no reason to use Dropbox. Dropbox is about to be dropped!!
A Thought: A Replay Option for Audio Files
by Suave The Performer on 2018/12/09 09:05
As a songwriter, it's pretty annoying to have to go back and forth between the app and my notes. If you added a replay option for audio files, you could take this platform to a whole new level. Writers across the globe would really appreciate it!
Very happy longtime user
by Gfiz on 2018/12/08 17:11
I’m not a heavy mobile user, but I do some basic editing, sharing, etc. The app has been flawless for me. I AM a heavy user of the scanning feature, though, and it’s top notch. I do all my scanning this way. Thanks for such a great feature!
Very disappointed that I would have to pay to have files saved locally
by JimRaleigh on 2018/12/07 19:11
I’m a long time user of DropBox, and have always been very pleased with it, however, I recently tried to save a file locally on my iPad for use when I was away from WiFi and discovered that that feature has now been removed from the standard Dropbox account. I’ll be moving all my files off Dropbox to OneDrive - I get 1 TB of storage there plus Office for my laptop and devices for less than I’d have to pay for just 1 TB on Dropbox - doesn’t make sense.
Background sync doesn’t work unless you leave app open
by paul536754 on 2018/12/07 13:34
Background sync doesn’t work unless you leave app open. Edit in response to developer comment: I did have background upload over cellular on. Basically it just doesn’t work well. What if I don’t change locations? Why should it matter for uploading? Why do you need location? Why arbitrarily choose to not upload large files? I expect background sync to work fully for everything otherwise I need another solution and one that doesn’t use 25% of my battery!
Almost really good
by mgar5544 on 2018/12/06 15:25
The scan feature has been really nice but one thing has driven me crazy. Using a phone, how hard is it to zoom into the document or receipt you are trying to capture? Not really that hard!! I personally don’t mind if i have a piece of the surface the doc is sitting on captured with the image. What drives me crazy, however, is ALWAYS having to adjust the image to actually capture what i intended to. The success of the auto detect feature is less than 50% for me and that’s only because I’ve gotten better at tricking it. Long story short, please Dropbox, at least have an option to disable the auto detect feature. I keep thinking this is going to fixed with updates but it hasn’t.
Won’t Sign In
by Gi Hutchinson on 2018/12/06 12:45
For some strange reason my account won’t sign in. It’s saying “signing in” for the longest amount of time. This is definitely a problem with the app and not my iPhone
Background upload on iPad
by Arhaef on 2018/12/06 07:16
Background upload doesn’t work on iPad!!@#!@ Otherwise I love this app
Needs a repeat option
by roxi110318 on 2018/12/05 19:21
This app would be great if it had an option that allowed you to loop the music! Please please add it!!!! Thank you!!!
Sound?????
by NIkki🤪 on 2018/12/04 21:43
Many videos I downloaded I cannot hear and I see the time and screen moving, just the sound doesn’t work😥
Very difficult to cancel trial subscription through Apple.
by PitViper Hunter on 2018/12/03 20:15
Very difficult to cancel trial subscription through Apple. Dropbox keeps trying to bill me.
Best app
by KaylaSwe on 2018/12/03 18:51
I have been using this app for almost 7 years. But I have this issue with this otherwise great app, it doesn’t do background uploading on iPhone X. The app has to be opened for the uploading. Is there any way to fix that?
Can’t email a real document - only links
by Paperfiddler on 2018/12/03 17:15
What happened to being able to send out an actual document? I’m only able to send out links to the file through Dropbox now. My customers don’t want to follow a link - they want the contract in pdf form! I’m paying $99 a year. I should be able to mail out a contract directly, instead of saving it to my Files folder (then emailing from there) or taking a screenshot of the contract. Why is this an UPGRADE? You’ve taken away the most important part of my business!
Slow Slow Slow
by Netty342 on 2018/12/02 02:04
Why does it take a whole week to upload my pictures and videos??? And hours to download one video??? Unacceptable. And don’t tell me it’s my internet connection because I’ve tried downloading on 4 different WiFi networks including my data and it’s the SAME THING. Also the stupid background upload is useless because the app closes itself every 5 minutes so really the only way to download your stuff is to have the app open on your screen the whole time. What a waste!! I will be cancelling my subscription!
Poor!
by madmax's on 2018/11/30 03:32
Not use cause didn’t understand! Told trail bases, after 90 days made a subscription! I didn’t want it, and would not Want to pay for it.
The Background upload feature requires location access
by mbenner1977 on 2018/11/30 02:39
This feature is available without location access on Android. It is NOT necessary in order for the background uploads to work. Once this privacy breach is fixed for iPhone I'll give 5 stars. This is the main reason I use Dropbox and do NOT want to have to share any info about my location just to make it work.
No dark mode :(
by Jimmy Costanza on 2018/11/29 07:44
This app hurts the eyes when using at night, please help.
Simply Outstanding...
by Steven Zyler on 2018/11/29 03:49
...especially as a PDF reader. An alphabetical index selector on the right side of the Files tab screen, rather than just the scroll bar, would be a handy improvement, especially when hundreds of files are displayed...
Very buggy integration with Apple’s “Files” app
by ball_kov on 2018/11/28 20:57
Dropbox folders that are favorited through Apple’s Files app appears and disappears randomly. This doesn’t happen with Google Drive.
Pull to refresh?
by JasonTM1 on 2018/11/28 18:34
Could we get pull-to-refresh for the file listing? BTW, thanks for adding folder paths to search results.. hugely helpful!
I’m done with Dropbox
by A-A-RoninSD on 2018/11/28 13:37
I have been waiting for almost a week my phone to upload all the photos and videos to my Dropbox Plus app and I finally found out why it’s taking so long. The app continually and unexpectedly closes every 9-10 seconds. I thought it was a setting that I missed. Nope! Just a poor app that overcharges for cloud space that I will cancel subscription on and just invest a little more into my iCloud.
Updates make it unusable
by SD2323 on 2018/11/28 04:38
I don't care about recent but now it takes 10x as long to get to the actual folders I need. Fire your UX designers
How to cancel and not renew?
by Arquisatex on 2018/11/28 01:27
Where should I go to cancel my subscription ? Please let me know Can’t find that option Thank you
Camera uploads
by CarlExample123 on 2018/11/27 19:33
Camera uploads is ridiculous. Having to manually open it to start uploading is so dumb. Have to open 5 times for a small batch!
Buggy - cannot access any file from App
by Neotk9711 on 2018/11/27 14:37
I am a Dropbox professional subscriber for past several years but now will be moving to google drive and cancelling my subscription. The App has a major bug since iOS 12 - I cannot access any file from the App but I can access same file using mobile safari. I have been emailing customer support for past 2 months and keep getting canned and useless responses. I also tried to escalate to Drew Houston, CEO of Dropbox but I don’t think he cares. I will be writing about this bad experience on other social platforms as well. I have been a shareholder as well but given how bad their general approach towards customers is, I will be selling my shares as well.
“NO REFUNDS”?
by OztoOkie on 2018/11/27 04:23
I signed up for this “free” service 3 years ago for a high school choir parent volunteer position. I haven’t used it in the last 3 years and last week was charged $99 for a subscription. I try to cancel and it says “No refunds unless required by law”. Pretty snarky way to make a buck. Please refund my money and cancel the subscription I haven’t used.
Owner
by aghoshig on 2018/11/26 22:14
They are terrible, don’t do it !!!! So hard to cancel
167 MB? Why?
by MS_Info on 2018/11/26 14:54
Why this is 167 MB when it saves files to server???
Cant do search in word documents anymore??
by azkilani on 2018/11/26 04:42
Cant do search in word documents anymore??
The new big folder look
by lgoose on 2018/11/26 03:46
I HATE IT. Please put it back the way it was !!!!
Lost all my file
by Looking for sign on 2018/11/25 18:19
As a student, I used to store all my courses and stuff in my Dropxbox account. After not using it for a year and half, I tried to find a file but it’s showing error 404 or account inexistant. I am in distress right now 😭😭😭.
Dropbox is useful but the business model is 100% sleaze.
by spcummings on 2018/11/25 16:58
I experimented with Dropbox business. That was a mistake. Even though I didn’t associate a payment method, the company started taking money out of my account. Looking at my subscription list, I saw I was paying for two accounts. I canceled my trial business account and had to jump through multiple screens, all designed to progressively scare me into keeping the account. I already question Dropbox’s security and his didn’t aid my lack of confidence.
Love app hate paying
by bakkms on 2018/11/24 11:37
I love this app but I hate paying for it. Considering canceling my subscription. I would hate it less if you could see the last time a folder was viewed by someone it is shared with.
Didn’t know you could lose files in here
by Steve aaaaaaa on 2018/11/23 21:39
I thought as long as I had a user name and password for this thing, my files would be saved in the cloud somehow, and I’d always have access. Not so. After my lengthy absence for about 1 and 1/2 yrs., I tried to retrieve some files und my un and pw. I ended up only finding about 2 of like 101 files and a third (short video! That I don’t recall uploading. 🤷🏽‍♂️ so much for trusting cutting edge software without a backup to the backup.
Poor support
by Rodger584 on 2018/11/23 21:39
I have been using Dropbox as a tool to exchange files between my iPhone, 2 ipads, and several windows PCs. When I encounter errors, the messages are very ambiguous. Often the message is followed by a “try again” phrase. Trying again has never worked without doing additional research and changing the operation. Often the change involves using an alternate ‘cloud’ and it’s tools. The only support tool that seems to work is the the ‘community’, but this is normally very high level and cluttered with noise. It requires a lot of time in searching and reading that rarely returns a helpful answer.
Finally found “print”!
by Margheds on 2018/11/23 14:55
I love this app and I use it all the time to print documents I have saved. With the latest update, I can no longer find a way to print. “Share” doesn’t offer this option. Where has it gone? Update: I finally found it buried under “Export”
Sharing
by frankster222 on 2018/11/23 06:36
Great for mobile docs. But when uploading photos from camera roll I'd like to see a camera roll as it is on iPhone. NOT as moments. It's a hassle now so I created an iPhone album called Dropbox and when uploading from it it shows it like a camera roll.
crashes on ipad
by athena123 on 2018/11/23 05:08
the app crashes constantly when uploading photos from the ipad
thank for dropbox
by rehang188 on 2018/11/22 17:50
thank for dropbox❤️❤️
New IMO
by pncyd on 2018/11/22 02:47
PURE GARBAGE
Rating Trends
12,11,1,17,2,18,23,9,12,8,8,12,13,22,8,16,9,9,21,17,20,13,7,15,9,12,27,16,11,6,10,1,14,14,7,11,15,2,13,22,26,17,16,12,9,13,11,17,9,0,21,4,0,0,31,13,14,9,5,3,21,13,10,20,15,6,15,9,18,16,12,10,23,39,17,25,11,11,12,5,6,8,10,12,8,7,3,11,10,440
All Versions
4.0
73,887 total
 5
41,590
 4
10,136
 3
6,356
 2
4,627
 1
11,178
Current Version (124.2)
4.0
19,852 total
 5
16,538
 4
1,714
 3
547
 2
295
 1
758
Version History
More...
Screenshots
Search Visibility
App name
Dropbox
Description
Dropbox is a creative collaboration space designed to reduce busywork, bring your files together in one central place, and safely sync them across all your devices—so you can access them anytime, anywhere. And sending large files is easy, even to people who don’t have a Dropbox account. Features like the doc scanner, shared folders, offline access, and more make collaborating with others simple. Features: • Work on files with others through shared folders • Use the doc scanner to turn receipts, whiteboards, and notes into PDFs • Comment on files to share feedback with your team • Sync, share, and edit Word, Excel, and PowerPoint files We'd love to hear from you! Join the Dropbox community: www.dropboxforum.com We offer a free 30-day trial and in-app purchases for Dropbox Plus. Existing Dropbox Plus customers can also upgrade to Dropbox Professional. Dropbox Plus customers have 1TB of storage and Dropbox Professional users have 2TB. The amount will be charged to your iTunes account and will vary by plan and country. You’ll see the total price before completing payment. Dropbox subscriptions purchased in-app renew monthly or yearly depending on your plan. Plan pricing may vary by country. To avoid renewal, you must turn off auto-renew at least 24 hours before your subscription ends. You can turn off auto-renew at any time from your iTunes account settings. Dropbox also offers one-month trials for monthly subscriptions. Terms of Service: https://www.dropbox.com/pricing_terms Privacy Policy: https://www.dropbox.com/privacy
Latest update crashes
by KBiz13 on 2018/12/12 07:48
Everything that’s connected to my Dropbox account crashes upon opening/loading. Using Dropbox to back up game files? CRASH! Using Dropbox to save photos? CRASH! Want to load some documents from Dropbox in a pdf app? CRASH!!! Please fix ASAP!!
Hi
by wunnaphyo on 2018/12/12 05:36
Like
Improved but still clunky
by drjwr on 2018/12/12 04:40
Try OneDrive -- seriously -- which is far superior. I never use this app or this service any more.
let us have more free storage
by bigmike0 on 2018/12/11 20:21
and play opus files
Never wanted this and can’t cancel.
by H blocker on 2018/12/11 19:18
I don’t EVER order subscriptions. I don’t use drop box. I don’t want this and I can’t get rid of it.
Txt
by JimmyD26 on 2018/12/11 17:26
We hi roset r
So dumb
by DieHardJesse on 2018/12/11 10:14
I downloaded this app. Bought a new computer. Been trying to upload my photos to drop box for the last week and a half. My settings are set to upload to Dropbox in the back ground. It only uploads when I have this stupid app opened. I can’t get all my pics like I normally would. I hate stuff that says works very well when little stuff like that isn’t working the way it should. Fix it.
Warning!! Don’t try the trial upgrade.
by tugmutt on 2018/12/11 05:25
My wife tried the free trial and tried many times to cancel it but was unsuccessful. She was not able to sign in because it said her password was wrong. Now our bank account has been charged $450. She understood that it was going to be $12 per month. It seems like they try to not let you cancel. She tried emailing but got no response.
good
by 🍥Cream🍥Pop🍿 on 2018/12/10 23:38
it’s a good app, it’s very useful when i broke my screen and needed to upload about 3000 photos off my phone but a huge issue is that when i need to download them all BACK on my phone, i have to go and redownload EVERY individual photo. i don’t have time for that !! they need to add a feature where you can select multiple and export them to camera roll all at once and/or select a folder(s) that you can download to camera roll bc it’s so annoying to redownload every picture/video individually. PLEASE FIX THIS
Absolute Garbage!
by semilion on 2018/12/09 21:52
As of Nov 13, 2018 this version is absolute garbage! Users no longer have full access to their files on their phones. You are limited to ONLY what this piece of crap allows the user to use! Whoever’s idea this was should be fired! They took a great platform and made it useless. If this isn’t resolved in the next update, Dropbox will no longer be on my phone. As it is Google Drive has eaten their cheese. Now it’s about to take their spot at the table. And Google Photos provides no reason to use Dropbox. Dropbox is about to be dropped!!
A Thought: A Replay Option for Audio Files
by Suave The Performer on 2018/12/09 09:05
As a songwriter, it's pretty annoying to have to go back and forth between the app and my notes. If you added a replay option for audio files, you could take this platform to a whole new level. Writers across the globe would really appreciate it!
Very happy longtime user
by Gfiz on 2018/12/08 17:11
I’m not a heavy mobile user, but I do some basic editing, sharing, etc. The app has been flawless for me. I AM a heavy user of the scanning feature, though, and it’s top notch. I do all my scanning this way. Thanks for such a great feature!
Very disappointed that I would have to pay to have files saved locally
by JimRaleigh on 2018/12/07 19:11
I’m a long time user of DropBox, and have always been very pleased with it, however, I recently tried to save a file locally on my iPad for use when I was away from WiFi and discovered that that feature has now been removed from the standard Dropbox account. I’ll be moving all my files off Dropbox to OneDrive - I get 1 TB of storage there plus Office for my laptop and devices for less than I’d have to pay for just 1 TB on Dropbox - doesn’t make sense.
Background sync doesn’t work unless you leave app open
by paul536754 on 2018/12/07 13:34
Background sync doesn’t work unless you leave app open. Edit in response to developer comment: I did have background upload over cellular on. Basically it just doesn’t work well. What if I don’t change locations? Why should it matter for uploading? Why do you need location? Why arbitrarily choose to not upload large files? I expect background sync to work fully for everything otherwise I need another solution and one that doesn’t use 25% of my battery!
Almost really good
by mgar5544 on 2018/12/06 15:25
The scan feature has been really nice but one thing has driven me crazy. Using a phone, how hard is it to zoom into the document or receipt you are trying to capture? Not really that hard!! I personally don’t mind if i have a piece of the surface the doc is sitting on captured with the image. What drives me crazy, however, is ALWAYS having to adjust the image to actually capture what i intended to. The success of the auto detect feature is less than 50% for me and that’s only because I’ve gotten better at tricking it. Long story short, please Dropbox, at least have an option to disable the auto detect feature. I keep thinking this is going to fixed with updates but it hasn’t.
Won’t Sign In
by Gi Hutchinson on 2018/12/06 12:45
For some strange reason my account won’t sign in. It’s saying “signing in” for the longest amount of time. This is definitely a problem with the app and not my iPhone
Background upload on iPad
by Arhaef on 2018/12/06 07:16
Background upload doesn’t work on iPad!!@#!@ Otherwise I love this app
Needs a repeat option
by roxi110318 on 2018/12/05 19:21
This app would be great if it had an option that allowed you to loop the music! Please please add it!!!! Thank you!!!
Sound?????
by NIkki🤪 on 2018/12/04 21:43
Many videos I downloaded I cannot hear and I see the time and screen moving, just the sound doesn’t work😥
Very difficult to cancel trial subscription through Apple.
by PitViper Hunter on 2018/12/03 20:15
Very difficult to cancel trial subscription through Apple. Dropbox keeps trying to bill me.
Best app
by KaylaSwe on 2018/12/03 18:51
I have been using this app for almost 7 years. But I have this issue with this otherwise great app, it doesn’t do background uploading on iPhone X. The app has to be opened for the uploading. Is there any way to fix that?
Can’t email a real document - only links
by Paperfiddler on 2018/12/03 17:15
What happened to being able to send out an actual document? I’m only able to send out links to the file through Dropbox now. My customers don’t want to follow a link - they want the contract in pdf form! I’m paying $99 a year. I should be able to mail out a contract directly, instead of saving it to my Files folder (then emailing from there) or taking a screenshot of the contract. Why is this an UPGRADE? You’ve taken away the most important part of my business!
Slow Slow Slow
by Netty342 on 2018/12/02 02:04
Why does it take a whole week to upload my pictures and videos??? And hours to download one video??? Unacceptable. And don’t tell me it’s my internet connection because I’ve tried downloading on 4 different WiFi networks including my data and it’s the SAME THING. Also the stupid background upload is useless because the app closes itself every 5 minutes so really the only way to download your stuff is to have the app open on your screen the whole time. What a waste!! I will be cancelling my subscription!
Poor!
by madmax's on 2018/11/30 03:32
Not use cause didn’t understand! Told trail bases, after 90 days made a subscription! I didn’t want it, and would not Want to pay for it.
The Background upload feature requires location access
by mbenner1977 on 2018/11/30 02:39
This feature is available without location access on Android. It is NOT necessary in order for the background uploads to work. Once this privacy breach is fixed for iPhone I'll give 5 stars. This is the main reason I use Dropbox and do NOT want to have to share any info about my location just to make it work.
No dark mode :(
by Jimmy Costanza on 2018/11/29 07:44
This app hurts the eyes when using at night, please help.
Simply Outstanding...
by Steven Zyler on 2018/11/29 03:49
...especially as a PDF reader. An alphabetical index selector on the right side of the Files tab screen, rather than just the scroll bar, would be a handy improvement, especially when hundreds of files are displayed...
Very buggy integration with Apple’s “Files” app
by ball_kov on 2018/11/28 20:57
Dropbox folders that are favorited through Apple’s Files app appears and disappears randomly. This doesn’t happen with Google Drive.
Pull to refresh?
by JasonTM1 on 2018/11/28 18:34
Could we get pull-to-refresh for the file listing? BTW, thanks for adding folder paths to search results.. hugely helpful!
I’m done with Dropbox
by A-A-RoninSD on 2018/11/28 13:37
I have been waiting for almost a week my phone to upload all the photos and videos to my Dropbox Plus app and I finally found out why it’s taking so long. The app continually and unexpectedly closes every 9-10 seconds. I thought it was a setting that I missed. Nope! Just a poor app that overcharges for cloud space that I will cancel subscription on and just invest a little more into my iCloud.
Updates make it unusable
by SD2323 on 2018/11/28 04:38
I don't care about recent but now it takes 10x as long to get to the actual folders I need. Fire your UX designers
How to cancel and not renew?
by Arquisatex on 2018/11/28 01:27
Where should I go to cancel my subscription ? Please let me know Can’t find that option Thank you
Camera uploads
by CarlExample123 on 2018/11/27 19:33
Camera uploads is ridiculous. Having to manually open it to start uploading is so dumb. Have to open 5 times for a small batch!
Buggy - cannot access any file from App
by Neotk9711 on 2018/11/27 14:37
I am a Dropbox professional subscriber for past several years but now will be moving to google drive and cancelling my subscription. The App has a major bug since iOS 12 - I cannot access any file from the App but I can access same file using mobile safari. I have been emailing customer support for past 2 months and keep getting canned and useless responses. I also tried to escalate to Drew Houston, CEO of Dropbox but I don’t think he cares. I will be writing about this bad experience on other social platforms as well. I have been a shareholder as well but given how bad their general approach towards customers is, I will be selling my shares as well.
“NO REFUNDS”?
by OztoOkie on 2018/11/27 04:23
I signed up for this “free” service 3 years ago for a high school choir parent volunteer position. I haven’t used it in the last 3 years and last week was charged $99 for a subscription. I try to cancel and it says “No refunds unless required by law”. Pretty snarky way to make a buck. Please refund my money and cancel the subscription I haven’t used.
Owner
by aghoshig on 2018/11/26 22:14
They are terrible, don’t do it !!!! So hard to cancel
167 MB? Why?
by MS_Info on 2018/11/26 14:54
Why this is 167 MB when it saves files to server???
Cant do search in word documents anymore??
by azkilani on 2018/11/26 04:42
Cant do search in word documents anymore??
The new big folder look
by lgoose on 2018/11/26 03:46
I HATE IT. Please put it back the way it was !!!!
Lost all my file
by Looking for sign on 2018/11/25 18:19
As a student, I used to store all my courses and stuff in my Dropxbox account. After not using it for a year and half, I tried to find a file but it’s showing error 404 or account inexistant. I am in distress right now 😭😭😭.
Dropbox is useful but the business model is 100% sleaze.
by spcummings on 2018/11/25 16:58
I experimented with Dropbox business. That was a mistake. Even though I didn’t associate a payment method, the company started taking money out of my account. Looking at my subscription list, I saw I was paying for two accounts. I canceled my trial business account and had to jump through multiple screens, all designed to progressively scare me into keeping the account. I already question Dropbox’s security and his didn’t aid my lack of confidence.
Love app hate paying
by bakkms on 2018/11/24 11:37
I love this app but I hate paying for it. Considering canceling my subscription. I would hate it less if you could see the last time a folder was viewed by someone it is shared with.
Didn’t know you could lose files in here
by Steve aaaaaaa on 2018/11/23 21:39
I thought as long as I had a user name and password for this thing, my files would be saved in the cloud somehow, and I’d always have access. Not so. After my lengthy absence for about 1 and 1/2 yrs., I tried to retrieve some files und my un and pw. I ended up only finding about 2 of like 101 files and a third (short video! That I don’t recall uploading. 🤷🏽‍♂️ so much for trusting cutting edge software without a backup to the backup.
Poor support
by Rodger584 on 2018/11/23 21:39
I have been using Dropbox as a tool to exchange files between my iPhone, 2 ipads, and several windows PCs. When I encounter errors, the messages are very ambiguous. Often the message is followed by a “try again” phrase. Trying again has never worked without doing additional research and changing the operation. Often the change involves using an alternate ‘cloud’ and it’s tools. The only support tool that seems to work is the the ‘community’, but this is normally very high level and cluttered with noise. It requires a lot of time in searching and reading that rarely returns a helpful answer.
Finally found “print”!
by Margheds on 2018/11/23 14:55
I love this app and I use it all the time to print documents I have saved. With the latest update, I can no longer find a way to print. “Share” doesn’t offer this option. Where has it gone? Update: I finally found it buried under “Export”
Sharing
by frankster222 on 2018/11/23 06:36
Great for mobile docs. But when uploading photos from camera roll I'd like to see a camera roll as it is on iPhone. NOT as moments. It's a hassle now so I created an iPhone album called Dropbox and when uploading from it it shows it like a camera roll.
crashes on ipad
by athena123 on 2018/11/23 05:08
the app crashes constantly when uploading photos from the ipad
thank for dropbox
by rehang188 on 2018/11/22 17:50
thank for dropbox❤️❤️
New IMO
by pncyd on 2018/11/22 02:47
PURE GARBAGE
Forced to download app due to terrible mobile website
by a_reviews on 2018/11/21 19:37
I would rather have been able to email the pdf I needed from mobile web, unfortunately Dropbox's mobile site has zero functional capability so I was forced to download the app for what should be an easy in-browser task...
Easy and fast
by Alexander Kenton on 2018/11/21 12:45
A fast n easy app, however I hate just one thing, if your close to running out of space you can’t use the app, otherwise this app is great
Great
by Bliqo on 2018/11/21 06:04
It’s a great productivity tool for me because I also have a Dropbox agent installed on my Linux machine. I only wish iPad app rendered .md files.
Rob
by RobAnthonyRan on 2018/11/20 22:24
The app used to be more intuitive and easier to use in previous iterations. I have been a premium member since 2016, overall this app fits into my workflow perfectly, there are just a few UI issues that I have. I feel that Dropbox takes steps backwards sometimes instead of forward. Can we at least get a “save all” option for photos?
App is a money scam
by Isaac El on 2018/11/20 16:22
It will auto subscribe and bill you monthly and not tell you how to stop it. Pathetic
Great app. Needs to keep pushing to push the bounds
by ProfChris32 on 2018/11/20 12:50
Amazing app that does a very nice job and helps with workflow tremendously. I wish it had two features: 1) the ability to choose which app to open files in directly from Dropbox (like pdf expert instead of just adobe) 2) syncing / comparability with Microsoft word so that when you make a file available offline in Dropbox you can open it from Dropbox in Word without internet.
Swindling
by paininmyassmicus on 2018/11/20 08:40
Filthy money stealing app. Sign up for a “free” version get and automatic charge a month later, no notice, they just charge.
3D Touch glitch
by bleurrrrrggg on 2018/11/20 06:33
Tapping the offline folder button fromThe home screen 3D Touch does not open the offline folder. It opens the account page instead
Babak
by babakjamshidi on 2018/11/17 19:12
Nice
DONT DOWNLOAD THEY SCAM YOU
by trash11 on 2018/11/17 05:01
I download this app they didn’t say anything about me having to pay 10 dollars! I didn’t even agree to it but that’s how they get you cause they know nobody is gonna pay for that sh*t so they take money out without telling you I had a whole subscription I didn’t agree and the app is trash don’t waste your time or your money that their gonna scam you of
Doc Scan
by iS3rJ on 2018/11/16 13:17
Spent 30 min to scan the doc. Save -> App crash -> everything deleted. Thank
updated today, stopped working today
by hobopelicandotnet on 2018/11/15 22:55
upload on pc, no files on mobile app
Please do i cancel my subscription, I don’t have files to save
by tochi4kk on 2018/11/15 20:27
Please do i cancel my subscription, I don’t have files to save
I’m Not Going Upgrade
by Valdito on 2018/11/15 00:00
Why should I upgrade to a 1T subscription for 10.00 per month when you shown you clients that app is a total failure. It takes 4min to upload or save a photo and 2hrs a 10 minute video, are you freaking kidding me. HELL NO! no thanks
Used to love this app
by Beckyk71 on 2018/11/13 22:19
I can no longer share from my iPad to my computer. I have been using this app for a few years and loved it. Now I plan to delete it as the whole reason I had it was to be able to work on my iPad and then share to the Dropbox on my home computer.
Slow in all aspects
by EmBarney on 2018/11/13 19:44
I initially downloaded Dropbox a few months ago and had a great experience. I had to delete the app for a little bit but I recently re-downloaded it. It took over 48 hours to upload a 2 minute video and it didn’t even fully upload it. And now when I open the app, it immediately crashes. I’m very frustrated and regret signing up for the premium/pro package when it was offered when I downloaded.
Lol you have to pay to download your own files
by Lorenzo White on 2018/11/13 07:35
I don’t mind paying extra for the storage. That uses up resources on your end. But the fact that you want to charge me to download MY OWN FILES is absolutely ridiculous. I’ll be sticking with google drive, thanks.
Fixed ..
by ScheinerLaw on 2018/11/13 03:11
Our office has a business account w/ 5TB storage. Dropbox app on my Iphone X (w/iOS 12.1) was virtually useless for about a month. It continually froze & crashed. The latest update seems to have fixed the problem. My hope is the developers will do a better job of vetting & testing their updates, before releasing them to the public. If that means releasing fewer or less-frequent updates, so be it. What good is constant tweaking if you jeopardize the reliability of your product?
Great!
by edwardgutman on 2018/11/13 02:01
This is the coolest workspace!
Drop Box
by Pss244y on 2018/11/11 14:22
I love being able to have files at my fingertips, being able to share files with friends so easily, and having the ability to sync photos and videos. Dropbox has made my life easier and more productive.
Moving files could be more efficient
by Femme2Mrbd on 2018/11/11 06:36
I upload hundreds of pictures through camera uploads every week. It’s such a pain going one by one for each picture and video moving them to a different folder. A more efficient way to do this would be much appreciated. Why can’t we select multiple files in camera uploads and move them to a different folder? Seems very basic.
Shared folders only works fully if sharing list all have Pro accounts
by Annoyed Revierer on 2018/11/10 01:36
I have a standard business account of 3Tb but a folder which I have shared with others is apparently limited to 2Gb unless the others on the sharing list also get accounts. Customer service advice: “tell your clients (the people on my shared list) to pay for DropBox Business accounts also.”
No longer showing new files
by ,(&473$: on 2018/11/09 22:15
None of my recently uploaded files are showing up in the app
Accidentally put one folder in another
by james3414 on 2018/11/09 15:28
The latest version made a change to make it too easy to accidentally put one folder inside another - and no easy way to see what happened or undo. Whenever I scroll through a long list of folders, I accidentally “flick” some of the folders into others.
I hated this.
by tillyforrilly on 2018/11/09 07:12
Why am I getting billed for this and I can’t delete it and there is no option to cancel it, it isn’t even showing up in my subscriptions?? Dropbox just billed my card 100 dollars and I never agreed to it. Someone needs to contact me because I hardly use this app and would have canceled a long time ago if I knew I was signed up for some crazy subscription. I don’t want a subscription. DO NOT subscribe to this or download this app there is no way to get out of it!!!
What happened? No network!?
by DrPeril on 2018/11/08 19:25
The app won't connect. The Google login will, app won't. Clearly I have networking, but Dropbox don't use it. Pretty basic problem team...
Dropbox
by ccarey6435 on 2018/11/07 21:07
Just wish there was more space- great for sharing videos
Boi
by #SamTaurtisGrian on 2018/11/07 16:09
2+2= yellow
Worth
by antman240 on 2018/11/06 22:51
If you need extra storage to place old photos/videos it’s an easy way to keep them organized instead of scrambled in your phones pictures. And if you someone who takes a ton of pictures it’s a need
Can’t even log in!
by Chabely107 on 2018/11/06 03:25
I downloaded the app and tried to log in and it keeps giving me an error .
Won’t upload in the background
by Seek Balance on 2018/11/05 16:18
This app will only upload if you have the screen on and the app running in the foreground. If you switch to another app or lock the phone, it just stops. No matter the location or settings. I have verified numerous times over the years that it is allowed to refresh in the background and has full access in the phone settings. It has never worked like it’s supposed to. It stopped uploading just as soon as I started writing this review.
love dropbox
by s.f.p.97 on 2018/11/05 05:19
very exactlly & useful👍🏻🙏🏻
What happened?
by _Richman_ on 2018/11/04 19:53
This was my go to for everything I store on the cloud. Now no matter what I select on the iPhone or iPad this freezes up. You have to kill the app and restart it, and it picks up where you left off. Only to have it freeze again if you select something. Please, stop messing around with something and just make it work like it should!
Hangs or crashes with every use now
by JRook on 2018/11/03 15:57
This app used to be flawless. Now it’s almost entirely unusable due to it locking up and/or crashing every time I try to open a document (any document type!). What changed??
Beware of charges
by gpsgiy on 2018/11/03 09:28
Considered using service. Suddenly being charged a subscription. I’ve never used the app. Now Dropbox refers me to Apple and won’t cancel and refund. Beware!!!
Fix the app
by fernandes234432 on 2018/11/03 03:26
Hi, I use my dropbox on my iPad, about 2 months ago, and it's crashing when loading the images and I just paid 10 dollars to have more space but it's no use, it keeps crashing and not loading the images as it was before. Please help me
Why can’t I cancel after free trial?
by Get Me Out Of This on 2018/11/03 01:44
Started trying to cancel through Apple per directions and end up stuck and unable to cancel. I WANT TO CANCEL THIS. Just got notice about subscription continuing ... PLEASE CANCEL. Do not want service.
What is going on?
by KayRon916 on 2018/11/02 14:59
Upload feature keeps crashing. Please fix this. I have been using Dropbox for years and I’ve never had this issue until now.
Update made it super glitchy
by MeganDallas on 2018/11/02 13:06
The latest update ruined this app :( I used this app ALL the time for my business and ever since the update files won’t open, the app crashes, or it freezes constantly. So frustrating - especially because I pay for the upgraded business version of Dropbox.
Please Fix the App Guys
by BlueStateChick on 2018/11/02 05:22
I’ve been a super loyal pro user for years and I pay for terabytes and refer every single client to Dropbox. The app on my iPhone has been freezing constantly for weeks. Other people are saying the same. I’m thinking of switching. None of my clients will ever hear the words Dropbox from my mouth again. A shame.
I no longer have a need to keep this on my phone
by Skyscan305 on 2018/11/01 17:35
I have to use dropbox’s website to upload or even view any of my files now. The app is broken and useless on iOS 12 with an iPhone 6s Plus. This is poor optimization at it’s finest, and it’s been this way for weeks with no effort on dropbox’s end to fix it. The app freezes and the whole app must be deleted and reinstalled to get functionality for five minutes of usage, it also lost all of my starred files that I use for work. Then they have the gall to try and push their business product on me? No thank you! I will never be a paid customer of Dropbox after this! I was a beta tester back when camera upload was a brand new feature, I’ll be going to Box now!
Useless on iPhone SE after updates
by wjherzog on 2018/11/01 02:04
Going to give developers a little time to fix this, but if not corrected in a month, I’m canceling my subscription and finding another application. Too bad. Dropbox used to be great. Now, can’t even open the app without it freezing. And the browser version isn’t much better. Really too bad. Not surprised, actually. Just another company turning off loyal customers by tweaking something that wasn’t broken. Nice work.
Drop Box = Dropped Files
by Paveltolz on 2018/11/01 00:54
Installed with the intent to access files from several computers. Sometimes you can see the file on one computer but not another. That would be a three star except there’s been several files that just disappear, not recoverable, gone. Dropped by drop box.
What has happen to DB?! Now it constantly crashes and freezes
by Chyznachoslayer on 2018/10/31 11:47
What’s happened to DropBox? Was a super reliable app. In the last month it now constantly freezes and crashes on my iPad, iPhone X and iPhone 6s so much so that I can’t use the app any longer. I have a pro business account and have use DB for 5 years and loved it and rated it 5 stars. Now it is completely broken and unusable. I have uninstalled and reinstalled multiple times and also done all the Apple updates on all three of my devices and it still constantly freezes and crashes. I have quit using it. Please, please fix. This is very unlike DropBox.
I hate the app and website
by @Sigil on 2018/10/31 10:00
They are really pushing this app for business users. The UI and "features" are for business and collaboration users. Why can't I sort the files by kind with folders at the top? If I am moving a file, will I be moving it into an other file or a folder? I can't export anything out of the app. I think it is time for me to move on. Folders First!!!
app is not all there
by orlandoha on 2018/10/30 19:44
couldn’t find way to permanently delete deleted files with the app. Should add that as an option
Everything freezing in new update
by STM 346 on 2018/10/30 06:29
I’ve been a power user for years. Suddenly with the new update, the app continually freezes when I try to load or upload a file on my iPad Pro 12.9. This is hot garbage. I rely on this for my mobile work and the solution has been useless. I want my storage subscription refunded for my lost time. Where’s the fix?? Going to migrate my cloud storage if this isn’t fixed in the next update.
🚫 Not upgrading
by The Blonde Cookie on 2018/10/30 02:50
After looking down the long list of seriously bad recent reviews, I’m NOT doing the latest upgrade (operating under the theory “if it ain’t broke, don’t fix it”). What I’m using now, while far from perfect, is adequate; I don’t have to wrestle constantly with the software, and I know what workarounds I need to employ to get ‘er done, so…its not a perfect world, but no new surprises. I already knew their customer support was nonexistent; I have a “story” of my own. I hope someone sues them for false advertising (for claiming they have customer support). I’d say it’s possible to win that in a court of law: if someone pays for a product and substantially relies on the written description of something (“we have customer service available to serve you,” or whatever is written), there’s a case to be made if the person or business incurred a provable loss due to that reliance. Hmmm… 🤔 Dropbox appears to have gone the way of so many apps - it’s all about the Benjamin’s (as opposed to quality, reliable customer support). But, of course, the less peeps employed, the better the bottom line looks. I noticed, however, that their marketing department must be working overtime. How a 4.7 star rating is possible with as many really bad (recent) reviews is absolutely beyond me. Of course, no one would ever skew the review numbers to make an app look more attractive, would they? 🙄
Charged after canceling subscription.
by GREAT GAME ;DD on 2018/10/30 01:27
About a month ago I lost my job, I didn’t have much money, everything was limited. So I cancelled all my subscriptions for my apps. Now I see Dropbox charging $10 when I specifically canceled my subscription. Complete a** and not worth it. If you’re gonna charge me after I cancel a subscription then might as well delete my account because I don’t want to pay for this bulls**t
AND NOW also doesn’t work on my iPad mini 2 !!
by josirose on 2018/10/29 15:39
Update: SERIOUSLY DROPBOX you did an update about 6 days ago but it hasn’t helped, your app now freezes on my ipad too ! (iOS 12.0.1) I’m getting very tired of deleting the app, rebooting my ipad, reinstalling your app, clearing the cache etc etc After the latest updates your app no longer works on both my iPhones 8 and 6+. Both are up to date running iOS 12.0.1 Am I going to have to cancel my subscription now ? UPDATE: I SEE NO REPLY FROM YOU YET DROPBOX ?!! I have deleted the app on both my iPhones and restarted the phones twice now - and downloaded your app again and it STILL freezes and won’t work! When are you going to fix this please ???
Latest update crashes
by KBiz13 on 2018/12/12 07:48
Everything that’s connected to my Dropbox account crashes upon opening/loading. Using Dropbox to back up game files? CRASH! Using Dropbox to save photos? CRASH! Want to load some documents from Dropbox in a pdf app? CRASH!!! Please fix ASAP!!
Hi
by wunnaphyo on 2018/12/12 05:36
Like
Improved but still clunky
by drjwr on 2018/12/12 04:40
Try OneDrive -- seriously -- which is far superior. I never use this app or this service any more.
let us have more free storage
by bigmike0 on 2018/12/11 20:21
and play opus files
Never wanted this and can’t cancel.
by H blocker on 2018/12/11 19:18
I don’t EVER order subscriptions. I don’t use drop box. I don’t want this and I can’t get rid of it.
Txt
by JimmyD26 on 2018/12/11 17:26
We hi roset r
So dumb
by DieHardJesse on 2018/12/11 10:14
I downloaded this app. Bought a new computer. Been trying to upload my photos to drop box for the last week and a half. My settings are set to upload to Dropbox in the back ground. It only uploads when I have this stupid app opened. I can’t get all my pics like I normally would. I hate stuff that says works very well when little stuff like that isn’t working the way it should. Fix it.
Warning!! Don’t try the trial upgrade.
by tugmutt on 2018/12/11 05:25
My wife tried the free trial and tried many times to cancel it but was unsuccessful. She was not able to sign in because it said her password was wrong. Now our bank account has been charged $450. She understood that it was going to be $12 per month. It seems like they try to not let you cancel. She tried emailing but got no response.
good
by 🍥Cream🍥Pop🍿 on 2018/12/10 23:38
it’s a good app, it’s very useful when i broke my screen and needed to upload about 3000 photos off my phone but a huge issue is that when i need to download them all BACK on my phone, i have to go and redownload EVERY individual photo. i don’t have time for that !! they need to add a feature where you can select multiple and export them to camera roll all at once and/or select a folder(s) that you can download to camera roll bc it’s so annoying to redownload every picture/video individually. PLEASE FIX THIS
Absolute Garbage!
by semilion on 2018/12/09 21:52
As of Nov 13, 2018 this version is absolute garbage! Users no longer have full access to their files on their phones. You are limited to ONLY what this piece of crap allows the user to use! Whoever’s idea this was should be fired! They took a great platform and made it useless. If this isn’t resolved in the next update, Dropbox will no longer be on my phone. As it is Google Drive has eaten their cheese. Now it’s about to take their spot at the table. And Google Photos provides no reason to use Dropbox. Dropbox is about to be dropped!!
A Thought: A Replay Option for Audio Files
by Suave The Performer on 2018/12/09 09:05
As a songwriter, it's pretty annoying to have to go back and forth between the app and my notes. If you added a replay option for audio files, you could take this platform to a whole new level. Writers across the globe would really appreciate it!
Very happy longtime user
by Gfiz on 2018/12/08 17:11
I’m not a heavy mobile user, but I do some basic editing, sharing, etc. The app has been flawless for me. I AM a heavy user of the scanning feature, though, and it’s top notch. I do all my scanning this way. Thanks for such a great feature!
Very disappointed that I would have to pay to have files saved locally
by JimRaleigh on 2018/12/07 19:11
I’m a long time user of DropBox, and have always been very pleased with it, however, I recently tried to save a file locally on my iPad for use when I was away from WiFi and discovered that that feature has now been removed from the standard Dropbox account. I’ll be moving all my files off Dropbox to OneDrive - I get 1 TB of storage there plus Office for my laptop and devices for less than I’d have to pay for just 1 TB on Dropbox - doesn’t make sense.
Background sync doesn’t work unless you leave app open
by paul536754 on 2018/12/07 13:34
Background sync doesn’t work unless you leave app open. Edit in response to developer comment: I did have background upload over cellular on. Basically it just doesn’t work well. What if I don’t change locations? Why should it matter for uploading? Why do you need location? Why arbitrarily choose to not upload large files? I expect background sync to work fully for everything otherwise I need another solution and one that doesn’t use 25% of my battery!
Almost really good
by mgar5544 on 2018/12/06 15:25
The scan feature has been really nice but one thing has driven me crazy. Using a phone, how hard is it to zoom into the document or receipt you are trying to capture? Not really that hard!! I personally don’t mind if i have a piece of the surface the doc is sitting on captured with the image. What drives me crazy, however, is ALWAYS having to adjust the image to actually capture what i intended to. The success of the auto detect feature is less than 50% for me and that’s only because I’ve gotten better at tricking it. Long story short, please Dropbox, at least have an option to disable the auto detect feature. I keep thinking this is going to fixed with updates but it hasn’t.
Won’t Sign In
by Gi Hutchinson on 2018/12/06 12:45
For some strange reason my account won’t sign in. It’s saying “signing in” for the longest amount of time. This is definitely a problem with the app and not my iPhone
Background upload on iPad
by Arhaef on 2018/12/06 07:16
Background upload doesn’t work on iPad!!@#!@ Otherwise I love this app
Needs a repeat option
by roxi110318 on 2018/12/05 19:21
This app would be great if it had an option that allowed you to loop the music! Please please add it!!!! Thank you!!!
Sound?????
by NIkki🤪 on 2018/12/04 21:43
Many videos I downloaded I cannot hear and I see the time and screen moving, just the sound doesn’t work😥
Very difficult to cancel trial subscription through Apple.
by PitViper Hunter on 2018/12/03 20:15
Very difficult to cancel trial subscription through Apple. Dropbox keeps trying to bill me.
Best app
by KaylaSwe on 2018/12/03 18:51
I have been using this app for almost 7 years. But I have this issue with this otherwise great app, it doesn’t do background uploading on iPhone X. The app has to be opened for the uploading. Is there any way to fix that?
Can’t email a real document - only links
by Paperfiddler on 2018/12/03 17:15
What happened to being able to send out an actual document? I’m only able to send out links to the file through Dropbox now. My customers don’t want to follow a link - they want the contract in pdf form! I’m paying $99 a year. I should be able to mail out a contract directly, instead of saving it to my Files folder (then emailing from there) or taking a screenshot of the contract. Why is this an UPGRADE? You’ve taken away the most important part of my business!
Slow Slow Slow
by Netty342 on 2018/12/02 02:04
Why does it take a whole week to upload my pictures and videos??? And hours to download one video??? Unacceptable. And don’t tell me it’s my internet connection because I’ve tried downloading on 4 different WiFi networks including my data and it’s the SAME THING. Also the stupid background upload is useless because the app closes itself every 5 minutes so really the only way to download your stuff is to have the app open on your screen the whole time. What a waste!! I will be cancelling my subscription!
Poor!
by madmax's on 2018/11/30 03:32
Not use cause didn’t understand! Told trail bases, after 90 days made a subscription! I didn’t want it, and would not Want to pay for it.
The Background upload feature requires location access
by mbenner1977 on 2018/11/30 02:39
This feature is available without location access on Android. It is NOT necessary in order for the background uploads to work. Once this privacy breach is fixed for iPhone I'll give 5 stars. This is the main reason I use Dropbox and do NOT want to have to share any info about my location just to make it work.
No dark mode :(
by Jimmy Costanza on 2018/11/29 07:44
This app hurts the eyes when using at night, please help.
Simply Outstanding...
by Steven Zyler on 2018/11/29 03:49
...especially as a PDF reader. An alphabetical index selector on the right side of the Files tab screen, rather than just the scroll bar, would be a handy improvement, especially when hundreds of files are displayed...
Very buggy integration with Apple’s “Files” app
by ball_kov on 2018/11/28 20:57
Dropbox folders that are favorited through Apple’s Files app appears and disappears randomly. This doesn’t happen with Google Drive.
Pull to refresh?
by JasonTM1 on 2018/11/28 18:34
Could we get pull-to-refresh for the file listing? BTW, thanks for adding folder paths to search results.. hugely helpful!
I’m done with Dropbox
by A-A-RoninSD on 2018/11/28 13:37
I have been waiting for almost a week my phone to upload all the photos and videos to my Dropbox Plus app and I finally found out why it’s taking so long. The app continually and unexpectedly closes every 9-10 seconds. I thought it was a setting that I missed. Nope! Just a poor app that overcharges for cloud space that I will cancel subscription on and just invest a little more into my iCloud.
Updates make it unusable
by SD2323 on 2018/11/28 04:38
I don't care about recent but now it takes 10x as long to get to the actual folders I need. Fire your UX designers
How to cancel and not renew?
by Arquisatex on 2018/11/28 01:27
Where should I go to cancel my subscription ? Please let me know Can’t find that option Thank you
Camera uploads
by CarlExample123 on 2018/11/27 19:33
Camera uploads is ridiculous. Having to manually open it to start uploading is so dumb. Have to open 5 times for a small batch!
Buggy - cannot access any file from App
by Neotk9711 on 2018/11/27 14:37
I am a Dropbox professional subscriber for past several years but now will be moving to google drive and cancelling my subscription. The App has a major bug since iOS 12 - I cannot access any file from the App but I can access same file using mobile safari. I have been emailing customer support for past 2 months and keep getting canned and useless responses. I also tried to escalate to Drew Houston, CEO of Dropbox but I don’t think he cares. I will be writing about this bad experience on other social platforms as well. I have been a shareholder as well but given how bad their general approach towards customers is, I will be selling my shares as well.
“NO REFUNDS”?
by OztoOkie on 2018/11/27 04:23
I signed up for this “free” service 3 years ago for a high school choir parent volunteer position. I haven’t used it in the last 3 years and last week was charged $99 for a subscription. I try to cancel and it says “No refunds unless required by law”. Pretty snarky way to make a buck. Please refund my money and cancel the subscription I haven’t used.
Owner
by aghoshig on 2018/11/26 22:14
They are terrible, don’t do it !!!! So hard to cancel
167 MB? Why?
by MS_Info on 2018/11/26 14:54
Why this is 167 MB when it saves files to server???
Cant do search in word documents anymore??
by azkilani on 2018/11/26 04:42
Cant do search in word documents anymore??
The new big folder look
by lgoose on 2018/11/26 03:46
I HATE IT. Please put it back the way it was !!!!
Lost all my file
by Looking for sign on 2018/11/25 18:19
As a student, I used to store all my courses and stuff in my Dropxbox account. After not using it for a year and half, I tried to find a file but it’s showing error 404 or account inexistant. I am in distress right now 😭😭😭.
Dropbox is useful but the business model is 100% sleaze.
by spcummings on 2018/11/25 16:58
I experimented with Dropbox business. That was a mistake. Even though I didn’t associate a payment method, the company started taking money out of my account. Looking at my subscription list, I saw I was paying for two accounts. I canceled my trial business account and had to jump through multiple screens, all designed to progressively scare me into keeping the account. I already question Dropbox’s security and his didn’t aid my lack of confidence.
Love app hate paying
by bakkms on 2018/11/24 11:37
I love this app but I hate paying for it. Considering canceling my subscription. I would hate it less if you could see the last time a folder was viewed by someone it is shared with.
Didn’t know you could lose files in here
by Steve aaaaaaa on 2018/11/23 21:39
I thought as long as I had a user name and password for this thing, my files would be saved in the cloud somehow, and I’d always have access. Not so. After my lengthy absence for about 1 and 1/2 yrs., I tried to retrieve some files und my un and pw. I ended up only finding about 2 of like 101 files and a third (short video! That I don’t recall uploading. 🤷🏽‍♂️ so much for trusting cutting edge software without a backup to the backup.
Poor support
by Rodger584 on 2018/11/23 21:39
I have been using Dropbox as a tool to exchange files between my iPhone, 2 ipads, and several windows PCs. When I encounter errors, the messages are very ambiguous. Often the message is followed by a “try again” phrase. Trying again has never worked without doing additional research and changing the operation. Often the change involves using an alternate ‘cloud’ and it’s tools. The only support tool that seems to work is the the ‘community’, but this is normally very high level and cluttered with noise. It requires a lot of time in searching and reading that rarely returns a helpful answer.
Finally found “print”!
by Margheds on 2018/11/23 14:55
I love this app and I use it all the time to print documents I have saved. With the latest update, I can no longer find a way to print. “Share” doesn’t offer this option. Where has it gone? Update: I finally found it buried under “Export”
Sharing
by frankster222 on 2018/11/23 06:36
Great for mobile docs. But when uploading photos from camera roll I'd like to see a camera roll as it is on iPhone. NOT as moments. It's a hassle now so I created an iPhone album called Dropbox and when uploading from it it shows it like a camera roll.
crashes on ipad
by athena123 on 2018/11/23 05:08
the app crashes constantly when uploading photos from the ipad
thank for dropbox
by rehang188 on 2018/11/22 17:50
thank for dropbox❤️❤️
New IMO
by pncyd on 2018/11/22 02:47
PURE GARBAGE
Rating Trends
12,11,1,17,2,18,23,9,12,8,8,12,13,22,8,16,9,9,21,17,20,13,7,15,9,12,27,16,11,6,10,1,14,14,7,11,15,2,13,22,26,17,16,12,9,13,11,17,9,0,21,4,0,0,31,13,14,9,5,3,21,13,10,20,15,6,15,9,18,16,12,10,23,39,17,25,11,11,12,5,6,8,10,12,8,7,3,11,10,440
All Versions
4.0
73,887 total
 5
41,590
 4
10,136
 3
6,356
 2
4,627
 1
11,178
Current Version (124.2)
4.0
19,852 total
 5
16,538
 4
1,714
 3
547
 2
295
 1
758
Version History
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