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Dropbox - Backup, Sync, Share
Description
Dropbox lets anyone upload and transfer files to the cloud, and share them with anyone. Back up and sync docs, photos, videos, and other files to cloud storage and access them from any device, no matter where you are. And with advanced sharing features, it’s easy to share docs and send files—large or small—to family, friends, and co-workers. Features: • Automatically upload videos and photos from your camera roll to cloud photo storage—all in the background—for easy video sharing and photo sharing. • Access any file in your account—even offline—and preview over 175 different file types with no special software required. • Easily send large files by copying and pasting a link you can give to anyone, even if they don’t have a Dropbox account. • Scan documents, receipts, IDs, photos, and more using your mobile device and transform them into high-quality PDFs, so you can view and send anywhere. • Sync folders on your PC or Mac to Dropbox with computer backup, and recover older versions or restore deleted files with version history and file recovery. Sign up now for your free Dropbox Plus trial. You’ll get 2 TB (2,000 GB) of storage space—that’s enough room to save files from all your linked devices. We’ve also introduced some new features as part of your Plus plan: Dropbox Passwords to store and sync passwords across all your devices and Dropbox Vault to secure and organize your most sensitive documents. And with Dropbox Rewind, you can roll back any file, folder, or your entire account, up to 30 days. Existing Plus customers can upgrade to Dropbox Professional. With 3 TB (3,000GB), you can store all your stuff—from work projects to personal photos—and have space to spare. You and your clients can comment on most file types without leaving Dropbox. And you can protect your work with a watermark, add shared link controls, or rewind your account up to 180 days. Before starting a trial or completing payment, you’ll see the plan price. This amount will be charged to your iTunes account at confirmation of purchase and on renewal and will vary by plan and country. Dropbox subscriptions renew monthly or yearly, depending on your plan. Your account will charged for renewal 24 hours before the end of your current billing period. To avoid auto-renewal, turn it off in at least 24 hours before your subscription renews. You can turn off auto-renewal anytime time from your iTunes account settings. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. Dropbox is a secure cloud solutions leader trusted by Fortune 500 companies for their most sensitive data. Over 14 million paid users choose Dropbox because they know they can count on a company that’s also dedicated to their security and privacy—no matter what they do or where they are. Let Dropbox be your all-in-one file storage, file organizer, file transfer, and file sharing solution for all your devices. We’d love to hear from you! Join the Dropbox community: https://www.dropboxforum.com Terms of Service: https://www.dropbox.com/terms Privacy Policy: https://www.dropbox.com/privacy
Moon over me logo
by 54halo on 2020/10/25 17:30
They did great work. Patience and in a timely manner. Made many corrections until I found the finished product
Most annoying app
by RKWFL on 2020/10/25 12:47
If there were a rating less than 1 star, that’s what I’d give Dropbox. I recently worked on a project where teammates and I used Dropbox to share, edit and comment on documents and a PowerPoint presentation. I can’t remember a time when I’ve been more annoyed and frustrated by an unfriendly, unwieldy, inscrutable app. I hope I’m never in a position where I have to use it again.
Dropbox
by pieceofcrap666666666666666 on 2020/10/25 11:07
Was great until all my stuff disappeared . I would not recommend unless you want your files deleted
At my fingertips at anytime any place
by Hot for erotica on 2020/10/23 21:22
As a narrator and author, my files need to be accessible at any time. No matter where I’m at. Dropbox makes this possible.
Battery Drainage
by Bobbielynnf on 2020/10/23 18:04
I haven’t saved anything to my Dropbox and my battery is being drained. It’s running 11hrs a day in the background and killing my battery. Uninstalled for that reason alone
Beautiful with some quirks
by nannanattaa on 2020/10/23 17:54
When exporting a pdf to Notability the pdf is sent twice? I go in and deselect all pages from the second copy in order to not have the document duplicated.
A problem with regular subscription
by ioplanet on 2020/10/23 16:34
Upgrade is not available. Please cancel it.
Blue reader not supported anymore((((((
by vitms1976 on 2020/10/22 23:56
See
[SOLVED] Background usage drains the battery
by Oozeling on 2020/10/22 08:15
Seems like the way ios app Files works is, if you have enabled Dropbox in Files app, somehow Dropbox is doing something on a background. Idk if there will be a fix, but i disabled Dropbox in Files app and don't see any battery drain now. __________ old review: Even with disabled background updates, Discord app is running for 17 hours and eats ur battery. The only way to disable it is to uninstall the app.
The only one that works
by Yappin! on 2020/10/21 07:54
I work on a pc and own a Mac phone so this is the best tool for sharing files in a hurry.
Love DB, wish I could afford you
by Jeslive on 2020/10/20 19:14
I don’t remember when I signed up for DB, but over that time I’ve been able to save stuff that I couldn’t find a place to save on my iPad. Do I sound digitally challenged, I am. I realize DB must be an excellent tool for business, etc, but as an individual Im thankful to use it to keep my info safe and organized. I wish there was a low-mid level sub price, because it would be worth it to me to have a secure site I trust. I understand marketing to business and generating revenue, but I’ll bet there are lots of individuals, who don’t need 2 TB of storage, who would like a safe option with a reputable site...(and don’t want to seem like unappreciative mooches). In any case, thank you. FIVE STARS!🌟🌟🌟🌟🌟
Completely lost a sensitive file
by Mike_B_1977 on 2020/10/20 13:44
Because Dropbox needed to update before saving
How to unsubscribe. Don’t use and tired of paying
by XxdeerslayerxX. on 2020/10/20 04:35
Been paying monthly and I don’t use. Pointless and slow
Gone down hill
by gtw145 on 2020/10/19 15:08
This use to be great but now it is horrible When I am in need and there is a issue there is no support. The support is so bad it just as well be non existent They have a silly chat box that serves no reason other than to frustrating you more . Twitter support for a company is a sign someone is hiding for their responsibility. If need they don’t respond! Not here is the worst one A community based support meaning the owner of this community is so lazy it is passing its duty to the customers! When I made a post it took 5 days to get a response then the person could not help . The drop box feature and app doesn’t play well with others and is absolutely blocked by Chrome so sync a resume through Drop box is a fight every single time . If you have important stuff you need to save don’t do here because if no improvements are made you will lose access and with lame support options that means you are left out to dry! If your our paying for a premium services from here then you better make arrangements because any company than is unprofessional enough to charge people money without a customer support service is bad news and the reviews are starting to reflect this. There are other options that are free with 3 times the storage of DropBox and Drive that work beautifully with all browsers so google alternatives .
Currently not usable with iOS 14
by Notthebeez on 2020/10/19 12:05
I really love dropbox, but recently since ios13, the app is completely unresponsive while using dropbox connected to the “files” utility app on iPad or iPhone. When using dropbox through files- Dropbox will constantly crash/ desync folders. Also I try to batch import images into dropbox this way and it just constantly crashes or stops uploading images to the internet. In many cases if I have to try at least 5 times to get all my files moved into the right folder. It’s extremely time consuming and really makes me feel like using a more reliable cloud storage like google drive or iCloud Drive. Both iCloud Drive and google drive do NOT have these same issues. It’s only dropbox. Please fix your app and make sure it’s working properly with the new iOS! I’ll change my review!
Great product
by ShullyBoyd on 2020/10/19 11:53
Enjoy using this product.
It does not work
by mrrousseau on 2020/10/19 04:13
I record football games and the file are usually 1-4 gigs. The app will not allow me to upload anything that large. What’s the point of paying for 2 terabytes of space if I can’t even upload my videos. 🤦🏾‍♂️
a lot of bugs
by G3NSVRV on 2020/10/18 22:27
it consumes a lot of resources (see battery consumption), it has a lot of bugs with the file app integration, and a lot of weird network shenanigans (wireshark 4ref)
F*ck dropbox
by ZNx100 on 2020/10/18 15:31
Wiped files that I needed
Kit
by YES DAT BOI on 2020/10/18 14:48
Kit
Horrible app
by Maak212 on 2020/10/17 21:50
Nothing works, several files got corrupted and lost them permanently.
Not great
by shelibeli on 2020/10/17 17:16
I have been a long time paid dropbox user. More out of necessity than anything else. My daughter is a model and many of the photographers use Dropbox to deliver photographs. She is also a dancerSo large video files often need to be shared via dropbox because they’re too large to text directly.However I find this app and Dropbox itself very very confusing. Things are not organized well even if you put things in folders they’re not easy to find. Everything just seems a jumble all the time. When I go to share photos I’ll select all, click share it will say it created a link and when I send a link it’s blank and empty. I am also a teacher in my school gives us unlimited Google Drive storage… And while I occasionally use Google because it’s so much better organized I try to keep my personal things and I work things separate. So I try not to use it for personal things unless I have to. Please Dropbox fix the mess. Especially on mobile.
Fast Forward Files
by viccspenca on 2020/10/16 13:49
Once Dropbox figure out how to swipe left to fast forward files, the app will be unstoppable. When I play music, I shouldn’t have to press “back” to hear the next song.
Hello
by Bring<3toLight on 2020/10/16 13:00
My files!!
html rendering issue
by stonebeard on 2020/10/16 11:49
HTML files cannot be rendered correctly in Dropbox upon selection. It was good a year ago but went wrong in a later version. Not fixed yet. Hopefully this issue is addressed soon.
Audibles
by galeben on 2020/10/16 00:21
Very complicated..
Backyard usage
by mattnorton2u on 2020/10/15 22:17
There’s a ton of background usage going on. Over 14 hours just in one day.
Won’t sync my files.
by Mini-duke on 2020/10/15 12:48
I have been using Dropbox for years without any issues, I installed the latest version on my iPad and it will not grab the files that I need. I just started training away from home and all the material I had on my desktop isn’t available. It’s also frustrating that while I’m trying to figure out how to get the files I keep getting asked if I want to upload my photos, no means no!
Review
by Carola Akashica on 2020/10/15 12:39
Love it ! Friendly user experience.
Splendid!
by adabraka541 on 2020/10/15 08:25
Best storage device
Frustrating.
by hefff666 on 2020/10/15 00:19
Absolutely no idea how to cancel subscription and delete my account. Says my subscription is expired and I can’t delete my account.
Excessive background activity - battery drain
by wylek1 on 2020/10/14 17:45
Latest update causes excessive background activity and kills your battery. I haven’t used the app at all today, yet battery stats show that Dropbox was active in the background all night and all day!
Uploading photos is so tedious
by notchristopher on 2020/10/14 12:49
Why do I have to select them twice? Then select the folder again after I already navigated to that folder? This app makes everything so tedious. Also why do I have to choose someone to notify when I upload from the share sheet? This app is not for professional power users. It’s for normal people that need handholding.
Great Experience
by Nana Ewusi on 2020/10/13 13:58
Enjoying the ease with which files can be categorized, stacked, shared and retrieved.
Terrible
by JMedina23 on 2020/10/13 13:07
Beware of this program. They say I chose 3 membership program -when I didn’t. They were charging me $75 a month (I could’ve paid the annual fee for $100) so I paid $400 for memberships I didn’t use and they refused to reimburse me something I clearly didn’t use. The worst! Use a different program.
Hate it
by Liver_Lansdale on 2020/10/12 14:51
I hate this app so much. It didn’t send me a verification email.
Cannot open files
by pot of stew on 2020/10/11 20:33
When I changed password, unable to open the free Dropbox anymore. Said I had exceeded ... This is not true. There is not that many files in there! Now they want me to pay? No way!
ST
by Thenannygoat on 2020/10/11 18:35
Great app
Fraudulent billing practices.
by sandiego_pat on 2020/10/11 05:43
They make it very hard to cancel your subscription. Tried billing me, even after I said move my account to a basic account.
Always useful and works well.
by MagicScout on 2020/10/10 17:39
Bye bye flash drive.
Connect to iPhone files app iPhone se
by Icosace1022 on 2020/10/10 15:39
All good, just wanted to question this bc i thought it was possible. It is through my iPad but my iPhone has more storage. I thought i could connect Dropbox as a location of documents in Files for my iPhone se? Weird Thanks
App doesn’t recognize itself?
by Kynard on 2020/10/09 21:32
When trying to move a file I received in Twitter to Dropbox, I was prompted to get the iOS app, even though I already had the latest version installed. I managed to save the file to Dropbox after multiple attempts, but when I tried to open said file within the Dropbox app, it sent me out to a website which, again, directed me to “get the app.” I realize software isn’t generally self aware and not all programs communicate, but shouldn&#39;t the Dropbox app know that I have and am currently using the Dropbox app?
Mostly Great
by itsmrdizz on 2020/10/08 22:49
I really really like this app but it’s annoying that there are several ways the files can be sorted, but there is no option to sort by the date the file was uploaded. The easiest way for me to find what I’m looking for is by date uploaded and that’s the one option not there.
Steals from clipboard
by ?.!:&!??. on 2020/10/08 14:43
They steal your data from your clipboard. There is no legitimate reason for this. Information theft, plain and simple.If they do this I can only imagine what they’re doing with the files we trust them with
Frustrating
by Frequentflyer24 on 2020/10/07 21:11
I have not used my Dropbox account in many years. I recently got an email saying my Dropbox account was almost full. I went to check on the account and there is single photos of items and like paint swatches that I did not add. It’s the weirdest thing. And to delete them, I have to go to each photo, click on it, and then click another box to confirm I want to delete it. There are 3844 of these random weird photos! That’s where all my storage is! It’s frustrating that I can’t just delete that one file, as those photos are dated on one day in September about 17 years ago according to the file!
Face ID protection
by helllllp please on 2020/10/07 08:05
After the new update I can’t use Face ID or passcode lock as soon as I lock out of app.Please fix this.I want to be able to be protected as soon as I close out of the app using Face ID
USER friendly on smart phones
by Shelby Indie on 2020/10/06 20:06
I was pleasantly surprised at how easy Dropbox is to use with smart phones. You can scan receipts and docs from your camera straight to your drop box files... and it’s super easy! Love it!
Unintuitive
by Angkattel on 2020/10/06 01:05
I swear that the people who designed and maintain this app are dullards. It is so unintuitive. Every common task that should be easy requires endless tapping. The search never works right. And now there’s also these huge “undo” pop ups. If it wasn’t already obvious that Dropbox doesn’t care about end users and is only focused on enterprise and integrations, it should be now.
suggestions
by deleting starred files on 2020/10/05 05:09
Needs to be easier to delete a bunch of (starred) files at once
Very deceptive subscription purchase in-app
by Drewster1971 on 2020/10/05 04:18
App suggests you can subscribe for more storage at $11.99 per month and then “defaults” you to a YEARLY payment, giving you the “choice” in a popup you can barely see because of terrible contrast and UI layout. Any small-developer app doing this would get kicked from the store.
Video from Regionals
by Watch Me M on 2020/10/05 02:07
A friend of mine forward her ride at the regionals in Ocala, Fl which I could not open. Then I was taken to download the app which I did not want to do. Bottom line, I downloaded the app and signed in only to find no video. Need I say more?
DO NOT USE THIS APP
by Ryanhastweets on 2020/10/03 17:00
For the love of all that is good, just don’t. I’ve been using it for 6 years. Tried to create a synced folder on my desktop to get data from my phone and wound up syncing the entire thing. Dropbox replaced all my PC folders with its own virtual folder that I could not separate from my own. Nothing worked and I had to format my entire PC. Their new file manager system behaves like malware and if it can be undone don’t expect the lacking Dropbox support (no chat, no easy way to reach them) to help you there. There are so many better options out there. Don’t trust this app and don’t trust this company one bit, even if you don’t plan to use these services. The days of this being a useful tool are over.
I just want to delete my account.
by Dee Bee1993!! on 2020/10/03 14:14
I no longer use this account and want to delete it but it seems I have to jump through hoops of fire to do so. My subscription is expired and it’s still not allowing me to delete my account I’m so annoyed at this point.
Upgrade too expensive
by BadmanRick on 2020/10/03 13:35
The upgrade cost is way to expensive. Why should I pay that much when I can store the same information on my computer and backups
Fussy and cluttered
by pjh139 on 2020/10/03 11:52
Has a lot of totally useless crap that I&#39;ll never use and don&#39;t want interfering with the inner face. And there doesn&#39;t seem to be a way to simplify it like getting rid of the open since I don&#39;t use Microsoft Word and never will because I&#39;ve hated that since 1993. The lovely menu on the left side which I can&#39;t seem to get rid of takes up half the screen and I only used it long enough to find the file I wanted which took me longer than should because of the BS that they seem to think is necessary.So the document I&#39;m trying to read needs me to use either a magnifying glass or a pair of readers of magnify the daylights out of it. If I wasn&#39;t on my iPad I would simply start up the computer download the document and read it in libre office. Or converted to an e-book and read it and Calibre.We really should be able to give negative stars or at least half stars. I do have to admit they exceeded annoying on their website when they keep telling me I really need the business version. No I don&#39;t. Not with all that crap that goes with it.
IPad
by Wolfie there on 2020/10/03 08:57
I absolutely love dropbox, but in all honesty I do find it hard to use on an iPad, but on A Mac computer it’s just wonderful.
Thanks for helping me during this time
by Qwerfvbmkjh on 2020/10/03 03:06
It really is a good app it helps me to upload my work to my file so i can submit my work with a click of a button!
Zoom
by Midnight57 on 2020/10/02 15:36
Trying to hook this up to zoom is really difficult
great
by gabahhebeegurkrmtt on 2020/10/02 07:53
this dropbox is amazing
Multiple accounts
by Jerrikka on 2020/10/02 03:35
Can you please make it to where we can have multiple accounts like Instagram &amp; Twitter have, I have different Dropboxes for different things and it gets too much to login and logout all the time. Otherwise I love Dropbox I’ll do 3 stars because that feature should exist already. OR give more than 2gbs free. Maybe like 5gbs? Just some ideas.
Came in Clutch
by Teal Koffman on 2020/10/02 03:23
I had to upload a film for my class at Harvard, but I was having trouble uploading my files to my computer. Google Drive and iCloud were both not working, but Dropbox was the only app that actually pulled through for me. I’m forever gracious.🙏🏽
Scary! Shared link - My recipient has access to my Dropbox account
by Travel brain on 2020/10/01 20:45
Hi. I have been using Dropbox for many years now. And it’s in my top three apps of about 200 apps in my iPhone. I will still “after this incident” give 5*. But something SCARY happened to me today. It goes like this..... Today I sent five links to one of my clients. I sent the links via outlook app on iphone 11 pro. After few hours my client called me back and said &#34;I can see ALL your folders in your DropBox Account&#34;. I went to my account shared tab, so I may delete those links. Suprisingly those links are not in the shared link list. Then I went to the security tab in settings and I changed my password. Then I logged out from dropbox in my phone, and sent an email with shared links to myself. When I click the links I received, they automatically open my dropbox, though I&#39;m signed out. To confirm that I launched my dropbox app but it asks me to login. Finally. I took down ALL my files and transferred them to my iCloudrive . My Dropbox account is empty now! Anyway. I think this is a big security issue. For now, can some one help me to expire the liniks which I sent to my client. Or is there a way to recall an email that I sent fifteen hours ago. outlook app for iphone. please help. thanks
Good for storAge. Utter garbage for everything else
by JasonMB73 on 2020/10/01 16:14
Freezes constantly. Have to often move files a few times before they go through. Many useless features and then main ones you need - like delete - can’t be done from app and have to log in via core website. Not much better out there but clear they are getting by doing the least possible since they dominate market.
NAMI Lufkin
by Nicholas Corley on 2020/09/30 16:46
:))) Mental Health Awareness
Sync issue
by i phone -dropbox on 2020/09/30 16:16
No syncing.
Poor UX
by crazyphotoguy on 2020/09/30 03:00
This app tries to do too much. And yet, there’s no way to save multiple selected photos to the phone’s photo library.
Bottom of the barrel in iOS Files integration
by tedsvo on 2020/09/28 12:02
Of all the cloud services that are file providers in the iOS Files app, Dropbox has by far the worst implementation. Some issues that constantly arise: the file names of attached/exported files from the Files app get converted to lowercase; folders added to the sidebar regularly disappear; edited documents create lots of conflicted copies. These are all issues that *do not* exist when using Google Drive or Microsoft OneDrive in the Files app. Dropbox support always responds with “please note that the Files app is made by Apple,” ignoring the fact that it’s the sole file provider with these issues. Frankly, extremely disappointed in this service which syncs files reliably.
There’s an annoying issue
by Donkhair on 2020/09/28 08:39
The app keeps using battery in the background even when background refresh is off it has to be turned off from files app to stop which is inconvenient. People have been reporting this issue since January yet the company hasn’t fixed it. Also photos backup for iPhone is very basic although the service is expensive. They should take a look at Google photos
Great app, fyi scanning functionality broken
by raigovind93 on 2020/09/28 06:03
Hi Dropbox dev team, I use your scanning functionality A LOT. it always seems to break after a few scans. Either the camera gets stuck or uploading gets stuck. I eventually have to kill the app. Appreciate y’all having a look.
Horrid
by hucbju on 2020/09/27 17:21
Horrid
Please help. WHY does Dropbox CLOSE when I SUSPEND it one second!?
by Danilyngo on 2020/09/27 07:49
I’ve been a subscriber for as long as I can remember, with a personal account﹠a separate account for business. Dropbox has always made my life easier up until now, for the past few months, it’s taken up hours﹠hours of my time —here are the problem I&#39;ve run into with #1 being the most important: 1.) I open the latest version of Dropbox for iOS and start renaming photo files, all is well until I need to click out of the Dropbox app for 5 seconds to open my Calendar, when I return to Dropbox, I see the Dropbox loading page and I&#39;m right back at where I started. It is extremely frustrating because I have never seen an app that doesn&#39;t allow you to suspend momentarily and come back to the app without it restarting. Why is Dropbox restarting when I click away one second? My banking account apps don&#39;t even do this, the banking account apps give me 30 seconds to a minute and that&#39;s extreme because it&#39;s a bank account, not Dropbox. With how many people use your service to upload, why would you burden your customers with this? 2.) Due to the issue above, this is another example as to why this is a major problem — if I transfer 10 videos files from my iPhone Photos app to Dropbox, I have to open the Dropbox app, leave it unlocked, and wait until the videos upload (which by the way is slow regardless so this coupled with having to keep my phone from locking, with Dropbox open, makes this the most tedious process I&#39;ve encounter since dial-up) because if I click away from the Dropbox app, or my screen auto locks because I forgot to disable it, my files will not finish uploading to my Dropbox. I promise you I can upload these 10 videos on Monday, minimize the Dropbox app expecting it to upload in the background, then open Dropbox Friday to watch one of those video files, and it still will have made no progress since Monday, not unless I leave my phone unlocked with Dropbox open for several hours. 3.) I have my DropBox set to upload all of my photos and videos and it worked great but now it has stopped completely and says there are still 3&#39;000 files left to upload but it doesn&#39;t say which files and why they aren&#39;t being uploaded so now I certainly can&#39;t delete anything to free up storage on my iPhone, because how do I know what I delete isn&#39;t one of the 3,000 that didn&#39;t upload? It is truly sickening and since it&#39;s been a few months I can&#39;t say that I&#39;m hopeful it will ever upload unless Dropbox helps me. I&#39;m so disappointed because now I can&#39;t free up any space on my iPhone until this issue is addressed and fixed. I love Dropbox but I don&#39;t know what&#39;s going on with the company, maybe Dropbox is going in a different direction and not worried about these areas but Dropbox should be. In my head Dropbox is supposed to be #1, ahead of the competition with their services but now I&#39;m beginning to wonder if Dropbox is under new management and maybe what I assumed Dropbox was working towards (I kept telling myself &#34;they&#39;ll release an update, it&#39;ll be fixed in no time) came to a standstill with an app that doesn&#39;t suspend, that takes 2 hours to upload (10) 1-2 minute videos, and that doesn&#39;t properly sync with the iPhone photo library. I hope I&#39;m wrong though, I think I am, maybe I should still have hope in Dropbox. Thanks in advance.
Bring back access rot old versions
by FatMixG on 2020/09/27 02:15
There is no iPad 2 version available anymore. Please put it back!!!!! I can&#39;t use a crucial piece of equipment or save the data on it until the iCloud or DropBox sync work again. I am sure that you still have all of the software somewhere. Please just make it available.
Indispensable, but they got greedy
by cPol on 2020/09/26 22:59
Been a user for 10+ years. A single folder allowing me to share files between my phone, iPad, desktop, laptop, and work computer(s) is a necessity at this point. But suddenly and without warning, they change their service to limit to a max of 3 connected machines in order to extort an outrageous *$10 a month* just to connect the machines I&#39;ve had all along! I guess profiting off of capacity upgrades alone wasn&#39;t enough for them. I look forward to adopting whatever service replaces them.
Why is my account disabled?
by JJay.JJay on 2020/09/26 17:58
Dropbox, i have been actively using your services and all of a sudden my account gets disabled. You guys will be getting an email from me and more actions will be taken to get my account back.
Terrible app
by PerilousMoo on 2020/09/26 03:13
I can’t stand Dropbox. It’s always been slow, clunky, unintuitive, and badly designed. I didn’t think it could be worse until I had to start using the app. If I could stop using Dropbox tomorrow and never use it again it would still be too long to wait.
Not good for PDF
by Thinker9999 on 2020/09/25 22:01
I can’t make annotations or even highlight PDF files within the Dropbox app. That’s a serious simple missing option. Also, I should be able to at least type something in an Excel spreadsheet.
Saved recordings
by barb cox discenzo on 2020/09/25 15:53
I can’t hear anything so I’m not sure what these recordings are supposed to be
It functions great but...
by Carithian  on 2020/09/25 04:55
The app works flawlessly but I noticed that the app size has grow to over 12GB and clearing the cache and search history has zero effect on reducing the size of the app. Additionally, offering only 2GB of space for the free version while google drive offer 15 makes me want to migrate over to google once I find time to do so. Limited to only three devices makes it hard to work with the program, between smartphone, tablet, home computers and work computer, again makes Google drive a attractive option.
DON’T DELETE THINGS OFF OF IT!
by Splazzatch56 on 2020/09/24 19:14
So this is perfect. I can get things from my ox to my phone. Everything about this is useful. Except for the fact that downloading the application on your laptop never works. Nothing I ever upload on it shows up on my phones app. It’s horrible. It takes 10 times longer on the website and half the time it cancels. The website works, but the app on pc doesn’t. The big issue I have is that I uploaded it to the app on my pc. But I realized it didn’t work so I deleted off of that and went to the website. Big mistake. It deleted that ENTIRE FILE! I am not happy with that. And the thing is it didn’t even tell me it would! It didn’t even ask for confirmation! It’s a terrible thing. Please fix this and this will be perfect. Oh and one other thing. WHY DO YIU ONLY GET 5 GIGABYTES WHEN YOU DON’T PAY FOR IT. It also doesn’t help that they really overprice it.
Dropbox bug
by wjauauuaha on 2020/09/24 02:00
I try to send a dropbox but it dont work
Won’t let me update photos now.
by Kastarr88 on 2020/09/23 22:30
I don’t know what happened but since yesterday I have not been able to upload pictures to the app. It’s saying I have no photos on my phone; which is definitely no true. I tried to contact someone but the bot didn’t help and the help page didn’t help either. I feel like you should at least be able to email a company when something doesn’t work. I also do not have Twitter and don’t feel the need to just get it for this issue.
Can’t see saved videos
by Tadis23 on 2020/09/23 03:46
I save some videos from Facebook, but nothing shows
Background battery usage ridiculous
by El Nerdo Degeek on 2020/09/23 02:47
I don&#39;t recall this happening until the latest update.
برنامه تون عالی هست
by محمد۳۴۵۶ on 2020/09/22 07:05
برنامه دراپ باکس عالی هست حتما استفاده کنید
Uploading Pics - Selecting Individually
by saxonz98 on 2020/09/22 00:45
Prior to this most recent update I was able to upload photos and “select all” and it would just select today’s photos. I work for a general contractor and take photos at each job and it used to be a one click “select all” and it would just grab the photos from the same day. Now when I select all, it’s selecting all photos on my phone and now I have to individually select each photo that I want to upload...which is a big inconvenience especially if I have to select over 200-300 photos.
Daily essential still the best
by Sardonick007 on 2020/09/21 18:15
Love Dropbox. Beats every other platform out there and worth every penny.
Doesn’t work with procreate
by x_ashhole on 2020/09/21 18:03
FIX YOUR PROCREATE GLITCH!! You can’t get anything to upload into Dropbox from procreate. Ito the only reason I even got drop box
Background usage
by dcooke570 on 2020/09/21 11:01
I have Background Refresh turned off but my battery stats show that is still running over 7 hrs per day
برنامج ممتاز
by omabod8 on 2020/09/21 07:39
جعل الحياة اسهل بدلا من حمل الكثير من الاوراق وسهولة حصول وانتقال البيانات
Fotos.
by Ana Santizo de Enriquez on 2020/09/20 21:38
Excelente la mejor aplicación para fotos.
The Best
by WatAJok on 2020/09/20 14:15
An outstanding app (even if it is basic), everyone should be using! Thank you! Note: since iOS14 update, it’s been hanging open in the background even after force closing and removing from background apps.
Limited and confusing
by Tanarreitor on 2020/09/19 04:07
I wish Dropbox for iPad had the same app the Mac has. This one is so bad and takes forever to go from folder to folder and it’s just so limited. I love the Mac App and use it instead of finder, but unfortunately in the iPad it’s terrible.
Awesome But
by DABYGoodman on 2020/09/19 00:26
I changed phones but photos didn’t switch over. However, I found the link and was able to retrieve them!
Not at all user friendly
by Madampromenade on 2020/09/17 18:11
Complicated, glitchy, slow. To send a simple video you have to rely on YouTube tutorials from 2016
Please fix the files system. It’s the worst
by @davessuccess on 2020/09/17 13:52
Since I started an agency Dropbox has been amazing for my clients and getting files and documents from them. Though getting files to sync and upload. I move files from iPhotos and it takes forever to show any progress once I get past the error message the dropbox app gives me. I try and use the files app and I get error messages. I can’t use photo sync cause I only need certain files in dropbox as a business owner. I can’t even organize files by “kind” to find what i’m looking for faster. It’s a mess, please fix. make it more like the files app.
Uma porcaria, irresponsáveis!!!
by ALCIAN Solucoes on 2020/09/17 11:09
Estou extremamente indignado com a Dropbox, usei a aplicação durante anos, de um momento para o outro, e sem explicação, a minha conta foi bloqueada e perdi anos de trabalho. O suporte é uma aberração, estou a meses sem resposta. Simplesmente ignorado. Para quem quer trabalhar com seriedade, não recomendo, uma vergonha. Usem a google drive ou outro qualquer
Couldn’t live without it!
by ConcernedMommaBear1976 on 2020/09/17 00:24
Love it!
The best
by marthamoi on 2020/09/16 18:42
Use this app on all my devices for recipes, videos, special pics, and anything I want to keep. Love it!
Add New Feature
by PUFFLEE YT on 2020/09/16 17:43
Make it to where we can play music in the background and that would be AWESOME!!! That’s the only think this app is missing. It performs well for everything else like sharing files, receiving, viewing, etc.
Great! But...
by Sjshdudjnrj on 2020/01/22 20:42
Ok, so first off, I want to let the devs know that they did an amazing job making this app. It has a simple design, looks great, and is very user-friendly. One thing is that Google Drive offers 15GB for free, while I think Dropbox only offers 2GB. Maybe for the free version, upgrade that a little bit. Anyway, I mainly use Dropbox over any other service, because I believe it&#39;s better, but I might have to switch to Google Drive for more free storage. The one thing that I would add to it, is shortcuts. For example, if I could have all my files in one big folder, and them scatter them across different folders using shortcuts to the same file, in the big folder. I use Dropbox to keep my music MP3&#39;s, but I can&#39;t have them in different floders without copying and pasting, which would take up twice the storage. I would have multiple folders, and ,for example, have my song in one folder, and another, without doubling the storage. I would want them both to point to the MP3 in the big folder with all my files, that I mentioned before. I would love to have this tool, and I&#39;m sure a ton of others would. This would definitely bring you over the top better than the other cloud storage providers. Thank you for making an awesome program for us to use!
Great App but very unstable after update
by KJP2U on 2019/06/23 18:34
I’m having the same issue as Dudebraj9000. I have an iPhone 8 and have been using Dropbox for years. I agree that the updates have had no added value other than adding additional steps. When I’m uploading photos, I can no longer scroll down to see which photos are uploading. It jumps back to the top. Also, when I go to a photo album from Dropbox to upload photos, it will jump to photos from 2017 or 2018 unless I scroll real slow. Also, if I “move” photos from one folder to another, it now leaves me at the folder the photos got moved to instead of the folder I was working on... really annoying. I believe that if I “copy” photos from one folder to another, it will put me back to the folder I was working on, which is the way it has always been. Lastly, I had disconnected any auto uploads or syncing to Dropbox from the start, yet there is an album again called Dropbox with photos sitting in it... some very old photos. So I don’t know if those photos were uploaded or not. I have never auto synced my photos with Dropbox because I like having control of it. I gave you 5 stars because I use Dropbox every day and I trust that you will fix these issues. Overall, it has been fantastic, but more so in the older versions.
Useless/not needed
by dicky j 12 on 2020/06/04 17:28
My smart phone has my resume in pdf. Form and that should be it. But no, these stupid app companies are in bed together and so I have to keep downloading app after app after app just apply for jobs. Each app just another security risk, just another way for my info to end up in the wrong hands. Might as well be you know what in a box, Totally unacceptable. Zero stars is the real review. Stop making cloud based crap we already have through oh idk the 16 other apps that do a similar job. This is an edit...after reading some reviews I ask those people if they are using windows 98? Do you not remember that our smart phones and their services were already doing all of this? Did you not already have cloud based service through your smart phone brand or google? Why accept yet another app that is cloud based for yet another way to have your private photos and documents out in another cloud. “The devs are smart” yeah after building the same features into every other cloud based app they realized they needed another job so here is Dropbox, next year it will be “boxdrop” or “doccushare3000”! I’m sure there is some feature that is unique to Dropbox that has you all saying that it’s totally different. You mean something that could have just been added to any other cloud based service? I know it’s free but I didn’t want another app on my phone, another account, another, another, another, another......
Good features, horrible customer service
by MarlaE on 2020/05/30 14:09
I’ve used Dropbox for years with no issues, although it is overpriced and their peculiar insistence on landing you on “Recents” rather than “My Files” is annoying. However, if you must purchase Dropbox, do it on their site and not via the App Store. Here’s why: They sent me a note saying my payment method (Apple) was invalid and I had to “update” my payment method with Apple or lose my paid features on May 31st. Spoke with tech support via chat and confirmed that my payment info is up to date, and that it has successfully gone through for ApplePay, dozens of other apps, and a couple of streaming services. He escalated me to someone who days later sent me a boilerplate email that showed he hadn’t read anything from the previous conversation. I replied, explaining again. No answer. I wrote back asking for an ETA on a response, as May 31 was fast approaching. No answer. Then on May *29* — two days before the supposed deadline — I got an email saying “Your account has been downgraded.” Finally managed to resubscribe by severing my payment within Apple and purchasing on their site (although now I wish I hadn’t). And *still* no response from customer service.
One year no change
by TiredMomAndNurse on 2020/04/14 02:19
A year ago I reached out for help bc all of my photos I edited on my phone or the hundreds of “portrait mode” iPhone photos were uploaded in their original mode and their “edited” portrait mode. When you click “automatic upload” it uploads your photos in chronological order with dates they were created. Which is great. On the portrait mode or any edited photo, it uploads two versions. I was going through and looking at file size and deleting the one that wasn’t edited so that my terabyte of storage wouldn’t be full. The tip they gave me was to click “manual upload” and manually upload all of the portrait mode or edited photos that I wanted to not have doubled. I did this. The photos were not uploaded by date taken and the file names were changed. But they were not doubled. Then, I clicked “automatic upload” to upload all of the other unedited photos and it still uploaded the edited ones I had manually uploaded bc the file names were different. I have reached out a handful of times about having an option to click or fixing the manual upload bug that changes the file names and causes more duplicates. No changes have been made. Dropbox is the most expensive storage app but don’t expect the most expensive quality.
I really wanted to like Dropbox
by Artemis12234 on 2020/02/03 16:43
This is a review on Dropbox in general. I wanted to use Dropbox to back up files I accumulate on both my phone and my computer over time onto a cloud. This includes work files (minimal though) and (mostly) personal photos/videos. But I have so many issues syncing files whether it be from my phone or my computer, I just can’t do it anymore; it takes way too much time. And I’ve had the paid version for a couple months now! I thought maybe Dropbox just had a learning curve but the issues are perennial. I constantly have to troubleshoot the syncing and google solutions for things like clearing the cache on my Mac. It’s like I have to treat Dropbox like a baby, only back up 50 photos at a time or it glitches and never uploads at all. Even troubleshooting pages from the Dropbox website don’t solve my problems, even if it’s only 4 simple steps. I don’t understand—I thought DropBox was a large and reputable company used by professionals. I’m using Dropbox for mostly light, personal reasons and it doesn’t work properly. Looks like I’m going to have to back up the old fashioned way: external hard drives.
Great app except...
by aWiiPeanut on 2020/04/14 13:16
Overall this is a great app. It allows you to categorize your files just like on a computer with folders and sub-folders, etc. It is relatively easy to move files around from your ipad or phone, send them to another app to markup, and upload. The main problem I have with this app is the buttons at the bottom of the page when you are viewing a document. They have recently added a big blue button right in the middle at the bottom that says OPEN. The grid and magnifying glass buttons to the left of that were bad enough but now I have to try and read around the big OPEN button as well. I use Dropbox a lot for quizzing myself and I’ll save questions/answers and scroll through them, answering them in my head as I go. The buttons get in the way of reading my questions because scrolling too much will show me the answer. These buttons need to be added into the top banner or lower banner and not on their own. It would make this a 5 star app for me!
It deleted my entire Desktop
by KeoniKS on 2020/04/24 07:47
After a recent computer crash I had I was attempting to put things back to normal and reinstalled Dropbox. After it installed and logged in it was already full but attempted to copy and sync my entire desktop. This didn’t happen before when I first installed it and it began lagging my entire computer. So I tried deleting the folder but it took my entire desktop from my computer and multiple files ranging from personal and work. Trying to recover failed because there file box it was trying to sync was only a partial download and only had file folder names and none of the content. I’m not gonna pay for an app that will try to take on more than it can handle on the free plan. I’ve only used this app to make it easier to share files between computer to phone not entire programs from the desktop nor did I ask it to sync. I might have screwed by a simple update for the sync computer but I never had an option for how to sync it and I usually have to initiate it but this was unexpected and stacked up on current problems.
All files lost and not given a refund
by Tahisha on 2020/02/12 16:57
Edit: The company’s response is unacceptable to me, neither taking accountability for their lack of communication or defrauding me out of my money. I will never be using or recommending their services to anyone and with these business practices I am sure they will go out of business sooner rather than later! I found charges on a credit card statement that I thought had been cancelled going back two years with a monthly subscription to Dropbox. Because the account was linked to an old email address that I could not recover, I lost about a thousand photos of my family and travels. When I contacted Dropbox the agent I communicated with refused to speak with me on the phone, could not recover my photos, would not refund me the monthly subscription that I had been paying for this “service” unless I gave them my credit card number over email, AND would not let me speak to anyone else. If I could give zero stars I absolutely would, this is a horrible company. Google Drive is superior in every single way and I have never had a single issue with them!!
One last thing
by Nightmare13473 on 2020/02/09 23:48
I’m really happy u added a Dark version to it, now I’m not straining my eyes with all the white, I never liked bright things, but to get to the point, there’s one last thing I would love for u to add to the app. I download audio files on Dropbox and I use it to listen to it when ever my WiFi decided to cut out for a few hours (ya it does that I’ve been trying to get it fixed) now it plays the files just fine, but whenever the song ends, it doesn’t go to the next one, so I have to stop whatever I’m doing, go the the app, and either replay the same song or just find a new one to listen too. And I don’t like being stopped in the middle of drawing or doing work. Is there a way u could add a media player or something? Like when u play a music or video file it just goes or opens up the media player? Plz if u can do it I’ll be very great full, I&#39;d definitely have less distractions when I do my work.
Scary! Shared link - My recipient has access to my Dropbox account
by Travel brain on 2020/10/01 20:45
Hi. I have been using Dropbox for many years now. And it’s in my top three apps of about 200 apps in my iPhone. I will still “after this incident” give 5*. But something SCARY happened to me today. It goes like this..... Today I sent five links to one of my clients. I sent the links via outlook app on iphone 11 pro. After few hours my client called me back and said &#34;I can see ALL your folders in your DropBox Account&#34;. I went to my account shared tab, so I may delete those links. Suprisingly those links are not in the shared link list. Then I went to the security tab in settings and I changed my password. Then I logged out from dropbox in my phone, and sent an email with shared links to myself. When I click the links I received, they automatically open my dropbox, though I&#39;m signed out. To confirm that I launched my dropbox app but it asks me to login. Finally. I took down ALL my files and transferred them to my iCloudrive . My Dropbox account is empty now! Anyway. I think this is a big security issue. For now, can some one help me to expire the liniks which I sent to my client. Or is there a way to recall an email that I sent fifteen hours ago. outlook app for iphone. please help. thanks
Stop changing stuff!
by Dudebraj9000 on 2018/09/18 09:03
Why do you guys constantly insist on changing the whole interface of the app? Seriously. Every update things are different, and not in a good way. Also, I can’t scroll down on my synced folders anymore. It makes my files disappear when I try. This started after the recent update. I’m not one of those “let me speak to your manager” kind of people but I just had to let you know how bad my experience has been so far. Please fix it, and leave it that way unless there’s a really important bug to fix. Also gave you 5 stars because I know you’re hard working people over there and I pay for pro. Don’t hate the app, just hate the constant changes to the overall look of the app that honestly seem more like a step backward than forward.
Attach a Dropbox File to an Email from Within Gmail Not Supported on an iPad
by SoulForce1 on 2020/04/08 01:10
I am paperless and use DropBox for literally everything business and personal, therefore, I find it extremely annoying and cumbersome that when composing an email using Gmail on my iPad I cannot attach a file directly from Dropbox. When I select the attach function (paper clip), the only options for attachment sources that appear are Google Drive, camera roll, and recents. The online help forums state that I should approach the problem in reverse, namely, open my file in DropBox then select Open File in Gmail. While this does open a new Gmail message with the file as an attachment, this backward workaround is useless if I already have started composing an email within Gmail because the attachment cannot be assigned to another preexisting email within Gmail. Also, there seems to be no way to attach more than one file to the same email. Email attachments are a very basic function that every user needs so I would think DropBox would make fixing this issue a priority.
Too much money for notta lotta “service”
by The Notorious t.i.g on 2018/07/12 00:39
After the recent update, DropBox stopped working properly for camera-roll upload on my iPad. Their solution? Remove the app, forget the network, fully restart the iPad, re-connect to the network, and re-install the app. Seriously? Good thing I have nothing else to do ... oh, wait. Basement flooded. So yeah, I have something else to do that&#39;s rather urgent. Good news is that yes, this did in fact resolve the issue, but really, I have other things to do in my life than reset apps with updates that fail. Especially when paying $75/month for the business version. For $75 a month I expect a MUCH better UI, amazing support, in-file search (not just the file titles), and so much more. Instead, we get the un/re-install merry-go-round, an ok UI, low-availability support (US normal business hours only), and an amazingly klugey sync setup. Heaven help you if your Mac has an external drive. What happens when you get a new Mac? It downloads everything from Dropbox again, even though all I did was remove the USB plug from the old machine to the new. Good job, Dropbox. Well done. Now I gotta wait for 4T of data to re-synch. Their super awesome support response? Well, we told you external drives might not work as expected. I’m totally looking for another service. Seriously, $900 a year for this? I feel like an idiot for locking myself into this “service”.
The love is gone...
by Kht2015 on 2019/10/09 13:21
I used to love Dropbox. Started using it when I was a student when it first came out. Now I used it mostly for ebooks in the .prc files and export directly to Kindle. Have it on both my Iphone and Ipad. But for some reason after the last update I cannot directly export those books to Kindle anymore. When I click on the file Dropbox doesn&#39;t recognize it as a Kindle document anymore and came across as data and said it is incompatible with Kindle when exporting. I have been doing it for years. It still works on my Iphone because I have not updated. I was planning to upgrade to a better account but with this issue I am about to jump ship and forget Dropbox altogether. Every major update brings more headache. I am considered tech savvy and can navigate thru pretty much major upgrade/updates on most apps. But this is just too much. I have many files in .prc and now cannot export.
Never liked Dropbox and still don’t
by Conan the Reviewer on 2019/03/14 04:17
This app is confusing and hard to use. A friend sent me a Dropbox link of a song file, and when I clicked on it I got the option to either get the song in the browser or “download the app,” which I had already done. I clocked the latter option, and it just brought me to the App Store. When I clicked open no notice appeared about the download; it just took me to the app. As far as I can tell there’s no way to search through emails or Facebook messenger from the Dropbox app to download the link. I then went back to the link and clicked the other option, “open in browser,” which took me to a playable file but again gave me no options to download the file. I’ve always had problems with Dropbox, and the only time I use it is when someone shares something with me on it. This was one of those times, and though this was my first time using the iPhone app, I came away from it disappointed as usual.
Great except keeps losing recent files
by Paul, just Paul ... on 2018/10/26 00:27
99% of the time when I used this app, it is to do something with one of the three or four files I have most recently edited. For some reason this app keeps losing track of those, which makes it take much longer to use. Last time it was because they forced dropbox paper towns artificially find a recent list, this time the paper staff is back again and all my recent files have disappeared. There is no option to remove the paper spam from the recent list. For bonus points they say it’s easy to contact them if you have problems about the app. It isn’t. When I finally found a way, their support page doesn’t work; it won’t let me choose a device and therefore won’t let submit a ticket. This is of course on my iPhone, the same device the app is running on, using safari, the default and dominant browser. Ridiculous.
Now that it’s fixed, it works well.
by Thistlelip on 2019/11/18 22:50
A few days after leaving this review with a one star rating the issue was fixed. When this app is working it’s quite good. This app was great until a few weeks ago when an update removed the ability to close a file and have the entire screen be for the titles of files. As it is now, the only way one can view titles of files that are more than seven characters or so is to start the process of moving a file which then gives a screen that shows the titles. I pay annually for Dropbox and thus have another 9 months before it will be financially feasible to switch services, but if you have not already paid for Dropbox, I cannot stress this enough, DO NOT PAY FOR THIS app. At least until such time as they correct this issue. It is practically unusable as is.
Five stars for completely disappointing me!!
by keilaa.17 on 2018/07/24 10:01
I’ve had this app for a while now. They promise to keep all your pictures safe “NO MATTER WHAT” which is all a lie! Let’s say u lose access to the account for a bit so you are inactive with it. Well without them even asking for your permission, they decide to erase your account and all the pictures you saved with it!! I completely believed them like an idiot and deleted my pictures and gave it to them so they can “KEEP IT SAFE” and without even consulting me or thinking about the fact that I have important pictures and things I actually wanted them to keep safe, they just erase and pretend like nothing ever happened. I completely do not recommend this app!! PLEASE DO NOT DOWNLOAD IT!!! GET EVERALBUM OR EVEN GOOGLE PICTURES BUT DO NOT USE THIS!!!
Dropbox doing everything they can to devalue the free account
by rktca on 2020/07/31 17:56
I know that Dropbox needs to make money to survive but going from $0 to $120/yr is a huge leap for what is now a commodity service. I don’t need 2TB of storage and there’s nothing in between. For cloud storage all I need is like 20GB (which Dropbox doesn’t even offer). For secure cloud backup use something like Backblaze. The new-ish three device limit is so annoying I am likely to just swap over to Box and be done with Dropbox. I have like 6 devices that I used to sync up. Removing free features certainly won’t “convince” me of the value of Dropbox paid plans and is more an indicator of how little I can trust Dropbox. Perhaps it’s intended to get rid of customers who won’t pay $120/yr. At least they haven’t had a security breach (that I’m aware of) for a few years. Please remember to encrypt any files on Dropbox that you don’t want someone else to read.
Now Requires App Subscriptions
by justmyopiniontoo on 2020/02/27 16:44
After years of being able to view PDFs, Spreadsheets and Documents, the app now forces one to subscribe to Adobe, Excel, etc. To what purpose? Those of us not using it for business are not trying to update anything: we’re only wanting to view documents that we generate elsewhere. Without the option of “view only,” this app has become useless and only gets one star as Apple won’t allow zero. Edit to Response to Developer’s Reply: I am able now to either open a password protected file for view-only by selecting the “go” key on the keyboard, bypassing the “open” icon for Excel, or ignoring the “go” key and selecting the “open” icon to follow the Excel pathway to edit the file. Thanks! Response to Developer’s Reply: Your reply is demonstrably false. Despite the indications in your help link, the App stopped opening Excel and PDF files that are password protected without using Excel and Adobe. There’s nothing like entering a password in response to Dropbox and then dealing with the prompt maze of those applications to finally get another password screen from them. After years of successfully entering file passwords at your prompt, this happened after *your* upgrades and before I chose to update to iOS 13.3 from 12.x. This is all on you.
Love DB, wish I could afford you
by Jeslive on 2020/10/20 19:14
I don’t remember when I signed up for DB, but over that time I’ve been able to save stuff that I couldn’t find a place to save on my iPad. Do I sound digitally challenged, I am. I realize DB must be an excellent tool for business, etc, but as an individual Im thankful to use it to keep my info safe and organized. I wish there was a low-mid level sub price, because it would be worth it to me to have a secure site I trust. I understand marketing to business and generating revenue, but I’ll bet there are lots of individuals, who don’t need 2 TB of storage, who would like a safe option with a reputable site...(and don’t want to seem like unappreciative mooches). In any case, thank you. FIVE STARS!🌟🌟🌟🌟🌟
Deleted all my photos
by Piano Mom 0102 on 2019/10/05 23:59
I received emails from Dropbox saying my account was being deleted due to inactivity. (This is a data STORAGE service. How active is one supposed to be?). Their website said data would not be deleted for 2 weeks after the user’s account was closed. I contacted customer support the day I received the email that my account had been closed. I followed the online instructions to reactivates account. However, my photos were gone!! Customer service was not able to help retrieve the photos, nor provide an explanation as to why they were deleted within hours after the account was closed. Your data is not safe on this site, especially with the free version. Dropbox, don’t offer a free version if you are not going to protect the user’s data. I am not referring to the security of the site, but rather the lack of regard they have for the data of people using their site. Two words: Google Drive Bye Dropbox.
🚫 Not upgrading
by The Blonde Cookie on 2018/10/30 02:50
After looking down the long list of seriously bad recent reviews, I’m NOT doing the latest upgrade (operating under the theory “if it ain’t broke, don’t fix it”). What I’m using now, while far from perfect, is adequate; I don’t have to wrestle constantly with the software, and I know what workarounds I need to employ to get ‘er done, so…its not a perfect world, but no new surprises. I already knew their customer support was nonexistent; I have a “story” of my own. I hope someone sues them for false advertising (for claiming they have customer support). I’d say it’s possible to win that in a court of law: if someone pays for a product and substantially relies on the written description of something (“we have customer service available to serve you,” or whatever is written), there’s a case to be made if the person or business incurred a provable loss due to that reliance. Hmmm… 🤔 Dropbox appears to have gone the way of so many apps - it’s all about the Benjamin’s (as opposed to quality, reliable customer support). But, of course, the less peeps employed, the better the bottom line looks. I noticed, however, that their marketing department must be working overtime. How a 4.7 star rating is possible with as many really bad (recent) reviews is absolutely beyond me. Of course, no one would ever skew the review numbers to make an app look more attractive, would they? 🙄
Garbage for how much everyone is using this service
by Zazzers on 2019/04/12 03:16
My buddy has been trying to send me links on Dropbox for years and i used to always have problems with them yet I’m very computer savvy. I finally just signed up for an account because I was forced to transfer some legal documents. As far as I’m concerned dropbox is poorly designed. It should be so extremely simple yet it it is so extremely frustrating. On the desktop I have to login only to get to another page where I have to login again I go back to the first page it seems to be a verifiable page on by dropbox yet it just takes me to another login page very frustrating. Yesterday I’m trying to send the second MP4 file to my lawyer and it just won’t share it this year option is not even there. I could go on but I don’t care. I will pretty much avoid dropbox as much as possible and look for another file sharing service like you should too !!!!
Gone down hill
by gtw145 on 2020/10/19 15:08
This use to be great but now it is horrible When I am in need and there is a issue there is no support. The support is so bad it just as well be non existent They have a silly chat box that serves no reason other than to frustrating you more . Twitter support for a company is a sign someone is hiding for their responsibility. If need they don’t respond! Not here is the worst one A community based support meaning the owner of this community is so lazy it is passing its duty to the customers! When I made a post it took 5 days to get a response then the person could not help . The drop box feature and app doesn’t play well with others and is absolutely blocked by Chrome so sync a resume through Drop box is a fight every single time . If you have important stuff you need to save don’t do here because if no improvements are made you will lose access and with lame support options that means you are left out to dry! If your our paying for a premium services from here then you better make arrangements because any company than is unprofessional enough to charge people money without a customer support service is bad news and the reviews are starting to reflect this. There are other options that are free with 3 times the storage of DropBox and Drive that work beautifully with all browsers so google alternatives .
Connect A computer
by Hotshtuf on 2018/08/06 20:35
Oh my gosh! I was having a difficult time logging in on my desktop - trying to remember my password and it wouldn’t let me in. I figured I’ll just continue to use the app on my phone, until I saw the “Connect A Computer” button. I pressed it and in a matter of seconds (I’d say less than 45secs) I was able to get into my account on my desktop computer. It was just three easy steps! I’ve been using Dropbox for almost 8 years and thought it was good but nothing outstanding enough to write a review until now. I just hate the little badge icon that appears on a document when saved in Dropbox. I hide it but it comes back... All good tho!
Music Player?
by moukeefe on 2019/09/29 20:55
I’ve been using Dropbox for years. It’s great. One thing I’ve always wanted to have though was a music player that would play consecutive songs or playlists/folders. I have many original music projects going on at any given time and I like to be able to listen to them for further writing inspirations whenever I have a free minute, which is usually when I’m riding my bike from one place to another. I end up having to look down at my phone while I’m riding in order to start the next song and it can get kinda dicey while riding a bike. I have no other issues with the app besides not being able to listen to my music files consecutively. That would make it perfect, for me anyway. Thanks, keep up the good work!
DON’T DELETE THINGS OFF OF IT!
by Splazzatch56 on 2020/09/24 19:14
So this is perfect. I can get things from my ox to my phone. Everything about this is useful. Except for the fact that downloading the application on your laptop never works. Nothing I ever upload on it shows up on my phones app. It’s horrible. It takes 10 times longer on the website and half the time it cancels. The website works, but the app on pc doesn’t. The big issue I have is that I uploaded it to the app on my pc. But I realized it didn’t work so I deleted off of that and went to the website. Big mistake. It deleted that ENTIRE FILE! I am not happy with that. And the thing is it didn’t even tell me it would! It didn’t even ask for confirmation! It’s a terrible thing. Please fix this and this will be perfect. Oh and one other thing. WHY DO YIU ONLY GET 5 GIGABYTES WHEN YOU DON’T PAY FOR IT. It also doesn’t help that they really overprice it.
Not worth the hassle if your expecting to store things long term
by laurenie338 on 2019/12/13 17:46
This was one of the first file sharing cloud apps. However, there are much better more efficient apps out there now as the way they promote cloud is old news. Now with cloud you can usually use the storage with or without being active for x amount of months etc. it will always be there so long as you don’t delete from it . That is not the case with this app and seems to be a common complaint . Many have lost important files including myself on account of not seeing a deactivation email. Moral of the story is drop box is out google cloud and icloud are in . Drop-box May as well be obsolete when compared to the other Choices now , that don’t delete your files just after 12 months of inactivity.. 🤷🏽‍♀️
Picture & Video upload is broken
by Ktobs on 2018/10/27 16:12
Picture &amp; video upload now constantly crashes. Very slow upload when it does work. Refuses to upload when the battery is low (even if its plugged in and currently charging!) If I have low battery don&#39;t you think it would be IMPORTANT to be able to upload/backup what I can before it dies?!? At the very least they should be an option that says &#39;continue anyway&#39;. And if the phone is already charging I don&#39;t see why that matters? I can&#39;t upload a SINGLE picture? Really? Why does dropbox decide when I can or can&#39;t upload pics? This used to be a great app but recently it&#39;s falling apart. The media player is missing many desired features like fast forward/rewind 15 seconds, etc. Please fix the app! I&#39;ve been a long time customer but I&#39;m finding more frustrations than conveniences. Please fix the pic and video upload! App constantly locks up and crashes.
A love affair gone sour. Where’s the Integrity?
by Ti leaf on 2019/07/03 03:39
I LOVED the old Dropbox. The more bells and whistles you added the worse mess my Dropbox life became. I relied on you for when I traveled and I am a writer, and am heavily research and archive needy. It used to work for me. Now I am somehow getting crossfeed from Microsoft Word, and the files that get into Drop Box, just show me weird icons with “data”. But no data or files. This is beyond maddening. I upgraded to add more storage for the creative arts work my husband and I do, and now my photos are stored in some bizarre, indecipherable logic, and with over 12,000 of them...that is a drag. I agree with every single person who said, it used to work great and the. Upgrades shoot me in the foot for several weeks of forensic admin to get it sorted. I have work to do besides the fact that customers are not paid to work for Dropbox. Please become more user friendly else I abandon Dropbox, and move my data world to my own online island! Thanks for taking this as not a complaint, but a call for the Integrity of the initial DropBox Platform.
Dropbox has been hard, but paintings look amazing
by Max sword on 2020/08/26 03:53
Ok so really Dropbox is good at some things and amazingly competent at other things. They will not support the Dropbox app ( I didn’t know) the instructions are finally being edited for clarity and ease of understanding. Answers can be hard to get, although they reply fairly quickly, simple answers can take multiple emails. Now the amazing way they make my digital scans of paintings is off the charts!! Stratosphere type work. The files fit the whole frame for mobile responsive design. The file handling can be screwed up to easy( layers and nested files and folders) as you learn. I had a hard time learning Dropbox, but it was mostly my fault and now I’m really enjoying Dropbox and trying to explore all the options available.
Long time user - one ask!
by naliye on 2020/05/22 16:25
Hi there! I’ve been with Dropbox for what feels like a common law marriage length of time. I’ve been backing up all of my photos for years to Dropbox rather than keeping them in my iCloud. There is one feature however that I’m DYING for you to implement. In the Apple photos app you have this open search technology where you can search “apples” or “beach” or “Mom” and the photos get easily pulled up for you. I would be over the moon thrilled if you could build a search functionality like this to the Dropbox app. I spend so much time digging through years of images. It would take forever to move them back to iCloud just to make it easier to index but I am tempted! Thanks so much for hearing me out. Appreciate it!
Horrible
by donna381 on 2019/01/06 18:09
Useless app. Not user friendly. I spent an hour just trying to figure out how to open a file, seriously an hour, and could not get past “download Dropbox paper”. Never succeeded in opening one file, much less sharing files between devices. Googled help for this app and was told to click buttons that did not exist (but clearly should exist!). You would think an app that is supposed to help you manage documents would at least have a straightforward way to open a file. That’s the most basic thing most users would want to do and after one hour a person of at least average intelligence can’t do it. I typed the name of my document in the search bar and it told me it wasn’t found. Double checked for typos, again it wasn’t found. Tried with just one word which I knew to be contained in many of my document files... still “not found”. Ridiculous and frustrating.
Worst service ever!!!!!
by vedeta h on 2019/01/05 14:43
I have been a Custumer for over 10 years no problem. I have a yearly contract with them. This year they took the money out of my account. In June 2018 and turned off my service in July 2019. I have been fighting with them for months I gave them the receipt from my account and the Apple store. The app say active until June 2019 but when I go the the app it say full must pay money. They said they didn’t get a payment so I need to pay again. I have tried to contact them. You can only talk to them though email or twitter they will not call you. They don’t respond or slow to respond. After months of trying to get in touch with them and proving I paid. They still did not turn on my service. I called the BBB on them and they never responded. Something so simple to solve has turn me off from this product and has made me find other services better than this.
Unnecessary changes
by Geza X on 2019/07/31 18:49
Sometimes simpler is better. WHYWHYWHY does everyone try to turn their apps into a social media platform? Why. I’ve tolerated the various updates and additions because Dropbox has done one thing extremely well: transfer files and sync them to my Mac desktop. In that one function Dropbox has an unparalleled lead. But Dropbox PAPER? No, we use google docs for that and always will. Sorry. Comments? Not needed, rarely used. Sharing? YESYESYES that’s what it’s for. Sharing files. Photo sync, sure why not? I don’t use it but good to have. I’ve watched many developers “upgrade” their apps right out of business, making them cumbersome and glitchy in the process. PLEASE STOP you have such a robust platform already! We don’t need the toys, it just makes the app messy and childish. It’s hard enough to keep things synced and shared over a variety of different uses. I’ve been using Dropbox for maybe 10 years and run a whole business with it. Has always worked properly and stood the test of time. Your desire to compete in areas where you aren’t needed is going to downgrade what you are #1 in—transferring and sharing files easily and without confusion.
The one app I can’t live without
by Kaiaim on 2018/07/14 20:29
What can I say about an app that gives me access to everything I have from my cell phone- simple intuitive fail-free. The biggest tech mistake of my life was switching briefly to another service which lost my data and treated my like dirt when I asked for help. There are few things I’d like Dropbox to change but they aren’t specific to the app. The only app bug I’d like to see changed is the folder size limit which does not apply to desktop versions. it has been an inconvenience to break up one of my large folders, but still worth it to have my whole life with me anytime anywhere.
Great, but lacking
by The Terroriser on 2019/05/15 03:59
Dropbox was good, good for storing all my files, but it had too little space. 2 GB. For all the files I need stored, I had to make 4 TOTAL Dropbox accounts. At a certain point I realized I can’t deal with this anymore. And I look into transferring my files to Google Drive. Giving me 15 GB of storage FOR FREE! I try to export my files to drive, only exports one file. I search all around! Nowhere does it say “export to drive”. I get I could have done it manually, but we’re talking folders and 6-8GB’s worth of documents, data, pictures, and whatever else. No way. I find a chrome extension, connect the account, let it sync my Dropbox to my drive! All of my dropboxes are COMPLETELY useless now! Don’t get me wrong, Dropbox is great. But hey lack in storage and refuse to give you options to transfer elsewhere. They don’t want to let you go.
“Camera Roll” is not the same as iOS’s Camera Roll
by SeriouslyDave on 2019/04/13 15:34
Reply to the Developer Response: The Developer’s reply discussed automatic photo upload. However, I was not talking about automatic upload and did not use the term. Therefore, I have modified my review to clarify. —- Review —- When manually selecting photos for upload from an iOS device, Dropbox is shows an iOS Moments view of iOS photos. Dropbox calls this “Camera Roll” even though it does not match the iOS Camera Roll. Worse, Dropbox does not offer a way to select photos for upload using a view that’s in iOS Camera Roll order. You have to remember the date you took a photo or do a whole lot of scrolling if you have more than just a handful of photos (scrolling is required because of the screen space wasted by an iOS Moments view). This is a not user-friendly approach. Another issue is that you must tap each photo instead of being able to slide your finger across the screen to select multiple. These are not the only usability issue I have with Dropbox and I use Dropbox less than I would like because of them. However, it still remains somewhat useful to me so I gave it three stars.
Camera Roll Does Not Auto Upload To Customized Folders
by Infamous334 on 2019/05/05 17:43
My biggest issue for a few years now is that when taking photos I could have those photos uploaded to specific customized photos. This was an option via settings 2 years ago but for 2 years now it defaults to a folder “Photo” with no chance of selecting which folder. My business has 7 field agents taking about 30 photos each day of real estate properties. I use to be able to create folders for each user and have their photos upload to their specific folder per device. In the office it was very easy to sort out which photos were taken by each agent. Now they dump all into one single folder “PHOTOS”. I have talked to development about this but they tell me it was a 3rd party license called Carousel that allowed them to upload to customized folders but they failed to renew the 3rd party license. Now I get emails stating as of May 7, 2019 my version of the product will fail to operate unless I update but when I go to App Store it tells me I have the latest version. Should the product fail to operate as of May 7, 2019 we will move everything to ICLOUD because the support and tools we need simply don’t exist anymore. This product that once was very good simply does not support my business workflow anymore.
Need Office 365 subscription?
by Conan444 on 2020/02/09 17:46
I have been using free office apps on mobile devices and a 2011 personal/home license on an iMac. Now a message pops up saying I need an Office 365 subscription to edit Excel spreadsheets and Word docs on my iPhone. Is this an error? Or have Microsoft’s or your policies changed? ————————— Thank you 🙏 for your response. I do not have a device with a screen 📺 over 10 in. Just an IPhone and iPad mini. The prompt says sign in with an office 365 account in order to be able to edit, but it turns out you can just sign in w/your regular old Microsoft/Outlook account. This is very sneaky of Microsoft. I was almost about to purchase a subscription!
Dropbox Business - Zero technical support :(
by HamishGinge on 2019/10/12 12:43
I have used Dropbox for many years and it’s essential to my workflow I recently encountered a synching problem which prevented me synching my files. This is a huge deal for me. On the advice of the Dropbox team I upgraded to the Business Option. I was promised advanced tech support. I will spare you the long details but simply put I have been totally abandoned, phone support simply get you off the phone as fast as possible, chat app is either not operational or refers you to email... Emailing the support team as I have done thirty or so times simply generates yet another ticket number. I have waited 6 days for the advanced technical team to get back to me... Nothing ;( When the Business team were selling me the upgrade I had staff members all over me ... when I needed Dropbox Support... .. I just very polite empty standard promise email and now not even a reply to any of my polite emails Dropbox is great til it goes wrong ... then it’s a disaster and you are stuck
Bait and switch paywall tactic
by El Grayso on 2019/10/24 01:33
I use a lot of devices. Dropbox was the universally accepted free cloud service and a ton of apps spent a lot of effort making them work with Dropbox because of this. Now Dropbox is behind a paywall if you want to use more than 3 devices. That’s fine and I’ve ditched it for Google and Apple which I pay for and are affordable. The problem is that a ton of apps still only link to Dropbox, something they decided to put weight behind due to Dropbox being accessible by all. Most cloud storage apps allow upgrades for more space if you like their service. A reasonable competitive tactic. Dropbox’s tactic feels manipulative, and more like a random to keep the systems users have already set up between their devices. Dropbox is free to do this. It’s a free market. But users are also free to give them 1 star and ditch their company in response.
It’s improving but needs basic improvements first
by Mrose34 on 2019/10/21 12:23
They’ve been improving the app for months now, and while I appreciate the improvements they still have some basics they need to work on. For instance, sending a larger file - like an iPhone video - directly to Dropbox almost always fails or takes way too long. Also, Dropbox will not upload my camera roll unless I have the app open and not just on the background (like the settings claim) I have to literally have the app open for it to upload my camera roll. That’s annoying. If your phone locks while it’s uploading, it stops uploading. These are basic issues that should be fixed before working on opening word docs within the app.
Good For The Most Part
by Oof Beans on 2019/03/27 15:16
It’s a pretty good app, I prefer it over google photos. The only thing is that when I upload more than 10 photos at a time, they just won’t download. This is a major problem because I’m switching devices and want to save all of my photos, I want to upload all the photos I want to keep at the same time and have them down load instead of just sitting there with a gray bar under them or saying “waiting to download.” Its fine when it’s only downloading one picture at a time, (since that happened before) but I don’t have control over how many pictures download at a time (and it’s usually four) please fix this!
My ‘go to’ app
by MacNito on 2019/10/09 01:25
Used Dropbox daily for many years now, for saving and uploading attachments on my mobile emails and saving and uploading pictures receipts etc. In some cases I even use it to sign legal forms. My only issue is that lately Say last 3,4 months uploads have been slow and ‘hesitant’ to upload in emails and while in some cases it helps if I open the app itself it isn’t consistent and sometimes I have to give up and wait to access files on my laptop. Would be really fantastic if that functionality can be restored to its original speed and reliability!! Else. Thanks and keep up the good app! Cheers
Used to be much better
by ---appaddict--- on 2020/07/06 13:50
A while back, the option to create new folders as items are saved from the share sheet was removed. Since then, I’ve had to add the extra step of going into Dropbox after saving, creating folders &amp; then filing what I’ve saved. This annoyance has been a noticeable interruption to my workflow. I’m also very put off by the lack of notification before my annual auto renewal. At around $100 a year for added storage, one would think a heads up, or even a “thanks for continuing with us” so could add the date to my calendar for the following year would be in order. The lack of security issues is appreciated, but more communication and leaving existing features in place is also a must for me, so I’ll be looking for something else.
Currently not usable with iOS 14
by Notthebeez on 2020/10/19 12:05
I really love dropbox, but recently since ios13, the app is completely unresponsive while using dropbox connected to the “files” utility app on iPad or iPhone. When using dropbox through files- Dropbox will constantly crash/ desync folders. Also I try to batch import images into dropbox this way and it just constantly crashes or stops uploading images to the internet. In many cases if I have to try at least 5 times to get all my files moved into the right folder. It’s extremely time consuming and really makes me feel like using a more reliable cloud storage like google drive or iCloud Drive. Both iCloud Drive and google drive do NOT have these same issues. It’s only dropbox. Please fix your app and make sure it’s working properly with the new iOS! I’ll change my review!
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Dropbox - Backup, Sync, Share
Description
Dropbox lets anyone upload and transfer files to the cloud, and share them with anyone. Back up and sync docs, photos, videos, and other files to cloud storage and access them from any device, no matter where you are. And with advanced sharing features, it’s easy to share docs and send files—large or small—to family, friends, and co-workers. Features: • Automatically upload videos and photos from your camera roll to cloud photo storage—all in the background—for easy video sharing and photo sharing. • Access any file in your account—even offline—and preview over 175 different file types with no special software required. • Easily send large files by copying and pasting a link you can give to anyone, even if they don’t have a Dropbox account. • Scan documents, receipts, IDs, photos, and more using your mobile device and transform them into high-quality PDFs, so you can view and send anywhere. • Sync folders on your PC or Mac to Dropbox with computer backup, and recover older versions or restore deleted files with version history and file recovery. Sign up now for your free Dropbox Plus trial. You’ll get 2 TB (2,000 GB) of storage space—that’s enough room to save files from all your linked devices. We’ve also introduced some new features as part of your Plus plan: Dropbox Passwords to store and sync passwords across all your devices and Dropbox Vault to secure and organize your most sensitive documents. And with Dropbox Rewind, you can roll back any file, folder, or your entire account, up to 30 days. Existing Plus customers can upgrade to Dropbox Professional. With 3 TB (3,000GB), you can store all your stuff—from work projects to personal photos—and have space to spare. You and your clients can comment on most file types without leaving Dropbox. And you can protect your work with a watermark, add shared link controls, or rewind your account up to 180 days. Before starting a trial or completing payment, you’ll see the plan price. This amount will be charged to your iTunes account at confirmation of purchase and on renewal and will vary by plan and country. Dropbox subscriptions renew monthly or yearly, depending on your plan. Your account will charged for renewal 24 hours before the end of your current billing period. To avoid auto-renewal, turn it off in at least 24 hours before your subscription renews. You can turn off auto-renewal anytime time from your iTunes account settings. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. Dropbox is a secure cloud solutions leader trusted by Fortune 500 companies for their most sensitive data. Over 14 million paid users choose Dropbox because they know they can count on a company that’s also dedicated to their security and privacy—no matter what they do or where they are. Let Dropbox be your all-in-one file storage, file organizer, file transfer, and file sharing solution for all your devices. We’d love to hear from you! Join the Dropbox community: https://www.dropboxforum.com Terms of Service: https://www.dropbox.com/terms Privacy Policy: https://www.dropbox.com/privacy
Moon over me logo
by 54halo on 2020/10/25 17:30
They did great work. Patience and in a timely manner. Made many corrections until I found the finished product
Most annoying app
by RKWFL on 2020/10/25 12:47
If there were a rating less than 1 star, that’s what I’d give Dropbox. I recently worked on a project where teammates and I used Dropbox to share, edit and comment on documents and a PowerPoint presentation. I can’t remember a time when I’ve been more annoyed and frustrated by an unfriendly, unwieldy, inscrutable app. I hope I’m never in a position where I have to use it again.
Dropbox
by pieceofcrap666666666666666 on 2020/10/25 11:07
Was great until all my stuff disappeared . I would not recommend unless you want your files deleted
At my fingertips at anytime any place
by Hot for erotica on 2020/10/23 21:22
As a narrator and author, my files need to be accessible at any time. No matter where I’m at. Dropbox makes this possible.
Battery Drainage
by Bobbielynnf on 2020/10/23 18:04
I haven’t saved anything to my Dropbox and my battery is being drained. It’s running 11hrs a day in the background and killing my battery. Uninstalled for that reason alone
Beautiful with some quirks
by nannanattaa on 2020/10/23 17:54
When exporting a pdf to Notability the pdf is sent twice? I go in and deselect all pages from the second copy in order to not have the document duplicated.
A problem with regular subscription
by ioplanet on 2020/10/23 16:34
Upgrade is not available. Please cancel it.
Blue reader not supported anymore((((((
by vitms1976 on 2020/10/22 23:56
See
[SOLVED] Background usage drains the battery
by Oozeling on 2020/10/22 08:15
Seems like the way ios app Files works is, if you have enabled Dropbox in Files app, somehow Dropbox is doing something on a background. Idk if there will be a fix, but i disabled Dropbox in Files app and don&#39;t see any battery drain now. __________ old review: Even with disabled background updates, Discord app is running for 17 hours and eats ur battery. The only way to disable it is to uninstall the app.
The only one that works
by Yappin! on 2020/10/21 07:54
I work on a pc and own a Mac phone so this is the best tool for sharing files in a hurry.
Love DB, wish I could afford you
by Jeslive on 2020/10/20 19:14
I don’t remember when I signed up for DB, but over that time I’ve been able to save stuff that I couldn’t find a place to save on my iPad. Do I sound digitally challenged, I am. I realize DB must be an excellent tool for business, etc, but as an individual Im thankful to use it to keep my info safe and organized. I wish there was a low-mid level sub price, because it would be worth it to me to have a secure site I trust. I understand marketing to business and generating revenue, but I’ll bet there are lots of individuals, who don’t need 2 TB of storage, who would like a safe option with a reputable site...(and don’t want to seem like unappreciative mooches). In any case, thank you. FIVE STARS!🌟🌟🌟🌟🌟
Completely lost a sensitive file
by Mike_B_1977 on 2020/10/20 13:44
Because Dropbox needed to update before saving
How to unsubscribe. Don’t use and tired of paying
by XxdeerslayerxX. on 2020/10/20 04:35
Been paying monthly and I don’t use. Pointless and slow
Gone down hill
by gtw145 on 2020/10/19 15:08
This use to be great but now it is horrible When I am in need and there is a issue there is no support. The support is so bad it just as well be non existent They have a silly chat box that serves no reason other than to frustrating you more . Twitter support for a company is a sign someone is hiding for their responsibility. If need they don’t respond! Not here is the worst one A community based support meaning the owner of this community is so lazy it is passing its duty to the customers! When I made a post it took 5 days to get a response then the person could not help . The drop box feature and app doesn’t play well with others and is absolutely blocked by Chrome so sync a resume through Drop box is a fight every single time . If you have important stuff you need to save don’t do here because if no improvements are made you will lose access and with lame support options that means you are left out to dry! If your our paying for a premium services from here then you better make arrangements because any company than is unprofessional enough to charge people money without a customer support service is bad news and the reviews are starting to reflect this. There are other options that are free with 3 times the storage of DropBox and Drive that work beautifully with all browsers so google alternatives .
Currently not usable with iOS 14
by Notthebeez on 2020/10/19 12:05
I really love dropbox, but recently since ios13, the app is completely unresponsive while using dropbox connected to the “files” utility app on iPad or iPhone. When using dropbox through files- Dropbox will constantly crash/ desync folders. Also I try to batch import images into dropbox this way and it just constantly crashes or stops uploading images to the internet. In many cases if I have to try at least 5 times to get all my files moved into the right folder. It’s extremely time consuming and really makes me feel like using a more reliable cloud storage like google drive or iCloud Drive. Both iCloud Drive and google drive do NOT have these same issues. It’s only dropbox. Please fix your app and make sure it’s working properly with the new iOS! I’ll change my review!
Great product
by ShullyBoyd on 2020/10/19 11:53
Enjoy using this product.
It does not work
by mrrousseau on 2020/10/19 04:13
I record football games and the file are usually 1-4 gigs. The app will not allow me to upload anything that large. What’s the point of paying for 2 terabytes of space if I can’t even upload my videos. 🤦🏾‍♂️
a lot of bugs
by G3NSVRV on 2020/10/18 22:27
it consumes a lot of resources (see battery consumption), it has a lot of bugs with the file app integration, and a lot of weird network shenanigans (wireshark 4ref)
F*ck dropbox
by ZNx100 on 2020/10/18 15:31
Wiped files that I needed
Kit
by YES DAT BOI on 2020/10/18 14:48
Kit
Horrible app
by Maak212 on 2020/10/17 21:50
Nothing works, several files got corrupted and lost them permanently.
Not great
by shelibeli on 2020/10/17 17:16
I have been a long time paid dropbox user. More out of necessity than anything else. My daughter is a model and many of the photographers use Dropbox to deliver photographs. She is also a dancerSo large video files often need to be shared via dropbox because they’re too large to text directly.However I find this app and Dropbox itself very very confusing. Things are not organized well even if you put things in folders they’re not easy to find. Everything just seems a jumble all the time. When I go to share photos I’ll select all, click share it will say it created a link and when I send a link it’s blank and empty. I am also a teacher in my school gives us unlimited Google Drive storage… And while I occasionally use Google because it’s so much better organized I try to keep my personal things and I work things separate. So I try not to use it for personal things unless I have to. Please Dropbox fix the mess. Especially on mobile.
Fast Forward Files
by viccspenca on 2020/10/16 13:49
Once Dropbox figure out how to swipe left to fast forward files, the app will be unstoppable. When I play music, I shouldn’t have to press “back” to hear the next song.
Hello
by Bring<3toLight on 2020/10/16 13:00
My files!!
html rendering issue
by stonebeard on 2020/10/16 11:49
HTML files cannot be rendered correctly in Dropbox upon selection. It was good a year ago but went wrong in a later version. Not fixed yet. Hopefully this issue is addressed soon.
Audibles
by galeben on 2020/10/16 00:21
Very complicated..
Backyard usage
by mattnorton2u on 2020/10/15 22:17
There’s a ton of background usage going on. Over 14 hours just in one day.
Won’t sync my files.
by Mini-duke on 2020/10/15 12:48
I have been using Dropbox for years without any issues, I installed the latest version on my iPad and it will not grab the files that I need. I just started training away from home and all the material I had on my desktop isn’t available. It’s also frustrating that while I’m trying to figure out how to get the files I keep getting asked if I want to upload my photos, no means no!
Review
by Carola Akashica on 2020/10/15 12:39
Love it ! Friendly user experience.
Splendid!
by adabraka541 on 2020/10/15 08:25
Best storage device
Frustrating.
by hefff666 on 2020/10/15 00:19
Absolutely no idea how to cancel subscription and delete my account. Says my subscription is expired and I can’t delete my account.
Excessive background activity - battery drain
by wylek1 on 2020/10/14 17:45
Latest update causes excessive background activity and kills your battery. I haven’t used the app at all today, yet battery stats show that Dropbox was active in the background all night and all day!
Uploading photos is so tedious
by notchristopher on 2020/10/14 12:49
Why do I have to select them twice? Then select the folder again after I already navigated to that folder? This app makes everything so tedious. Also why do I have to choose someone to notify when I upload from the share sheet? This app is not for professional power users. It’s for normal people that need handholding.
Great Experience
by Nana Ewusi on 2020/10/13 13:58
Enjoying the ease with which files can be categorized, stacked, shared and retrieved.
Terrible
by JMedina23 on 2020/10/13 13:07
Beware of this program. They say I chose 3 membership program -when I didn’t. They were charging me $75 a month (I could’ve paid the annual fee for $100) so I paid $400 for memberships I didn’t use and they refused to reimburse me something I clearly didn’t use. The worst! Use a different program.
Hate it
by Liver_Lansdale on 2020/10/12 14:51
I hate this app so much. It didn’t send me a verification email.
Cannot open files
by pot of stew on 2020/10/11 20:33
When I changed password, unable to open the free Dropbox anymore. Said I had exceeded ... This is not true. There is not that many files in there! Now they want me to pay? No way!
ST
by Thenannygoat on 2020/10/11 18:35
Great app
Fraudulent billing practices.
by sandiego_pat on 2020/10/11 05:43
They make it very hard to cancel your subscription. Tried billing me, even after I said move my account to a basic account.
Always useful and works well.
by MagicScout on 2020/10/10 17:39
Bye bye flash drive.
Connect to iPhone files app iPhone se
by Icosace1022 on 2020/10/10 15:39
All good, just wanted to question this bc i thought it was possible. It is through my iPad but my iPhone has more storage. I thought i could connect Dropbox as a location of documents in Files for my iPhone se? Weird Thanks
App doesn’t recognize itself?
by Kynard on 2020/10/09 21:32
When trying to move a file I received in Twitter to Dropbox, I was prompted to get the iOS app, even though I already had the latest version installed. I managed to save the file to Dropbox after multiple attempts, but when I tried to open said file within the Dropbox app, it sent me out to a website which, again, directed me to “get the app.” I realize software isn’t generally self aware and not all programs communicate, but shouldn&#39;t the Dropbox app know that I have and am currently using the Dropbox app?
Mostly Great
by itsmrdizz on 2020/10/08 22:49
I really really like this app but it’s annoying that there are several ways the files can be sorted, but there is no option to sort by the date the file was uploaded. The easiest way for me to find what I’m looking for is by date uploaded and that’s the one option not there.
Steals from clipboard
by ?.!:&!??. on 2020/10/08 14:43
They steal your data from your clipboard. There is no legitimate reason for this. Information theft, plain and simple.If they do this I can only imagine what they’re doing with the files we trust them with
Frustrating
by Frequentflyer24 on 2020/10/07 21:11
I have not used my Dropbox account in many years. I recently got an email saying my Dropbox account was almost full. I went to check on the account and there is single photos of items and like paint swatches that I did not add. It’s the weirdest thing. And to delete them, I have to go to each photo, click on it, and then click another box to confirm I want to delete it. There are 3844 of these random weird photos! That’s where all my storage is! It’s frustrating that I can’t just delete that one file, as those photos are dated on one day in September about 17 years ago according to the file!
Face ID protection
by helllllp please on 2020/10/07 08:05
After the new update I can’t use Face ID or passcode lock as soon as I lock out of app.Please fix this.I want to be able to be protected as soon as I close out of the app using Face ID
USER friendly on smart phones
by Shelby Indie on 2020/10/06 20:06
I was pleasantly surprised at how easy Dropbox is to use with smart phones. You can scan receipts and docs from your camera straight to your drop box files... and it’s super easy! Love it!
Unintuitive
by Angkattel on 2020/10/06 01:05
I swear that the people who designed and maintain this app are dullards. It is so unintuitive. Every common task that should be easy requires endless tapping. The search never works right. And now there’s also these huge “undo” pop ups. If it wasn’t already obvious that Dropbox doesn’t care about end users and is only focused on enterprise and integrations, it should be now.
suggestions
by deleting starred files on 2020/10/05 05:09
Needs to be easier to delete a bunch of (starred) files at once
Very deceptive subscription purchase in-app
by Drewster1971 on 2020/10/05 04:18
App suggests you can subscribe for more storage at $11.99 per month and then “defaults” you to a YEARLY payment, giving you the “choice” in a popup you can barely see because of terrible contrast and UI layout. Any small-developer app doing this would get kicked from the store.
Video from Regionals
by Watch Me M on 2020/10/05 02:07
A friend of mine forward her ride at the regionals in Ocala, Fl which I could not open. Then I was taken to download the app which I did not want to do. Bottom line, I downloaded the app and signed in only to find no video. Need I say more?
DO NOT USE THIS APP
by Ryanhastweets on 2020/10/03 17:00
For the love of all that is good, just don’t. I’ve been using it for 6 years. Tried to create a synced folder on my desktop to get data from my phone and wound up syncing the entire thing. Dropbox replaced all my PC folders with its own virtual folder that I could not separate from my own. Nothing worked and I had to format my entire PC. Their new file manager system behaves like malware and if it can be undone don’t expect the lacking Dropbox support (no chat, no easy way to reach them) to help you there. There are so many better options out there. Don’t trust this app and don’t trust this company one bit, even if you don’t plan to use these services. The days of this being a useful tool are over.
I just want to delete my account.
by Dee Bee1993!! on 2020/10/03 14:14
I no longer use this account and want to delete it but it seems I have to jump through hoops of fire to do so. My subscription is expired and it’s still not allowing me to delete my account I’m so annoyed at this point.
Upgrade too expensive
by BadmanRick on 2020/10/03 13:35
The upgrade cost is way to expensive. Why should I pay that much when I can store the same information on my computer and backups
Fussy and cluttered
by pjh139 on 2020/10/03 11:52
Has a lot of totally useless crap that I&#39;ll never use and don&#39;t want interfering with the inner face. And there doesn&#39;t seem to be a way to simplify it like getting rid of the open since I don&#39;t use Microsoft Word and never will because I&#39;ve hated that since 1993. The lovely menu on the left side which I can&#39;t seem to get rid of takes up half the screen and I only used it long enough to find the file I wanted which took me longer than should because of the BS that they seem to think is necessary.So the document I&#39;m trying to read needs me to use either a magnifying glass or a pair of readers of magnify the daylights out of it. If I wasn&#39;t on my iPad I would simply start up the computer download the document and read it in libre office. Or converted to an e-book and read it and Calibre.We really should be able to give negative stars or at least half stars. I do have to admit they exceeded annoying on their website when they keep telling me I really need the business version. No I don&#39;t. Not with all that crap that goes with it.
IPad
by Wolfie there on 2020/10/03 08:57
I absolutely love dropbox, but in all honesty I do find it hard to use on an iPad, but on A Mac computer it’s just wonderful.
Thanks for helping me during this time
by Qwerfvbmkjh on 2020/10/03 03:06
It really is a good app it helps me to upload my work to my file so i can submit my work with a click of a button!
Zoom
by Midnight57 on 2020/10/02 15:36
Trying to hook this up to zoom is really difficult
great
by gabahhebeegurkrmtt on 2020/10/02 07:53
this dropbox is amazing
Multiple accounts
by Jerrikka on 2020/10/02 03:35
Can you please make it to where we can have multiple accounts like Instagram &amp; Twitter have, I have different Dropboxes for different things and it gets too much to login and logout all the time. Otherwise I love Dropbox I’ll do 3 stars because that feature should exist already. OR give more than 2gbs free. Maybe like 5gbs? Just some ideas.
Came in Clutch
by Teal Koffman on 2020/10/02 03:23
I had to upload a film for my class at Harvard, but I was having trouble uploading my files to my computer. Google Drive and iCloud were both not working, but Dropbox was the only app that actually pulled through for me. I’m forever gracious.🙏🏽
Scary! Shared link - My recipient has access to my Dropbox account
by Travel brain on 2020/10/01 20:45
Hi. I have been using Dropbox for many years now. And it’s in my top three apps of about 200 apps in my iPhone. I will still “after this incident” give 5*. But something SCARY happened to me today. It goes like this..... Today I sent five links to one of my clients. I sent the links via outlook app on iphone 11 pro. After few hours my client called me back and said &#34;I can see ALL your folders in your DropBox Account&#34;. I went to my account shared tab, so I may delete those links. Suprisingly those links are not in the shared link list. Then I went to the security tab in settings and I changed my password. Then I logged out from dropbox in my phone, and sent an email with shared links to myself. When I click the links I received, they automatically open my dropbox, though I&#39;m signed out. To confirm that I launched my dropbox app but it asks me to login. Finally. I took down ALL my files and transferred them to my iCloudrive . My Dropbox account is empty now! Anyway. I think this is a big security issue. For now, can some one help me to expire the liniks which I sent to my client. Or is there a way to recall an email that I sent fifteen hours ago. outlook app for iphone. please help. thanks
Good for storAge. Utter garbage for everything else
by JasonMB73 on 2020/10/01 16:14
Freezes constantly. Have to often move files a few times before they go through. Many useless features and then main ones you need - like delete - can’t be done from app and have to log in via core website. Not much better out there but clear they are getting by doing the least possible since they dominate market.
NAMI Lufkin
by Nicholas Corley on 2020/09/30 16:46
:))) Mental Health Awareness
Sync issue
by i phone -dropbox on 2020/09/30 16:16
No syncing.
Poor UX
by crazyphotoguy on 2020/09/30 03:00
This app tries to do too much. And yet, there’s no way to save multiple selected photos to the phone’s photo library.
Bottom of the barrel in iOS Files integration
by tedsvo on 2020/09/28 12:02
Of all the cloud services that are file providers in the iOS Files app, Dropbox has by far the worst implementation. Some issues that constantly arise: the file names of attached/exported files from the Files app get converted to lowercase; folders added to the sidebar regularly disappear; edited documents create lots of conflicted copies. These are all issues that *do not* exist when using Google Drive or Microsoft OneDrive in the Files app. Dropbox support always responds with “please note that the Files app is made by Apple,” ignoring the fact that it’s the sole file provider with these issues. Frankly, extremely disappointed in this service which syncs files reliably.
There’s an annoying issue
by Donkhair on 2020/09/28 08:39
The app keeps using battery in the background even when background refresh is off it has to be turned off from files app to stop which is inconvenient. People have been reporting this issue since January yet the company hasn’t fixed it. Also photos backup for iPhone is very basic although the service is expensive. They should take a look at Google photos
Great app, fyi scanning functionality broken
by raigovind93 on 2020/09/28 06:03
Hi Dropbox dev team, I use your scanning functionality A LOT. it always seems to break after a few scans. Either the camera gets stuck or uploading gets stuck. I eventually have to kill the app. Appreciate y’all having a look.
Horrid
by hucbju on 2020/09/27 17:21
Horrid
Please help. WHY does Dropbox CLOSE when I SUSPEND it one second!?
by Danilyngo on 2020/09/27 07:49
I’ve been a subscriber for as long as I can remember, with a personal account﹠a separate account for business. Dropbox has always made my life easier up until now, for the past few months, it’s taken up hours﹠hours of my time —here are the problem I&#39;ve run into with #1 being the most important: 1.) I open the latest version of Dropbox for iOS and start renaming photo files, all is well until I need to click out of the Dropbox app for 5 seconds to open my Calendar, when I return to Dropbox, I see the Dropbox loading page and I&#39;m right back at where I started. It is extremely frustrating because I have never seen an app that doesn&#39;t allow you to suspend momentarily and come back to the app without it restarting. Why is Dropbox restarting when I click away one second? My banking account apps don&#39;t even do this, the banking account apps give me 30 seconds to a minute and that&#39;s extreme because it&#39;s a bank account, not Dropbox. With how many people use your service to upload, why would you burden your customers with this? 2.) Due to the issue above, this is another example as to why this is a major problem — if I transfer 10 videos files from my iPhone Photos app to Dropbox, I have to open the Dropbox app, leave it unlocked, and wait until the videos upload (which by the way is slow regardless so this coupled with having to keep my phone from locking, with Dropbox open, makes this the most tedious process I&#39;ve encounter since dial-up) because if I click away from the Dropbox app, or my screen auto locks because I forgot to disable it, my files will not finish uploading to my Dropbox. I promise you I can upload these 10 videos on Monday, minimize the Dropbox app expecting it to upload in the background, then open Dropbox Friday to watch one of those video files, and it still will have made no progress since Monday, not unless I leave my phone unlocked with Dropbox open for several hours. 3.) I have my DropBox set to upload all of my photos and videos and it worked great but now it has stopped completely and says there are still 3&#39;000 files left to upload but it doesn&#39;t say which files and why they aren&#39;t being uploaded so now I certainly can&#39;t delete anything to free up storage on my iPhone, because how do I know what I delete isn&#39;t one of the 3,000 that didn&#39;t upload? It is truly sickening and since it&#39;s been a few months I can&#39;t say that I&#39;m hopeful it will ever upload unless Dropbox helps me. I&#39;m so disappointed because now I can&#39;t free up any space on my iPhone until this issue is addressed and fixed. I love Dropbox but I don&#39;t know what&#39;s going on with the company, maybe Dropbox is going in a different direction and not worried about these areas but Dropbox should be. In my head Dropbox is supposed to be #1, ahead of the competition with their services but now I&#39;m beginning to wonder if Dropbox is under new management and maybe what I assumed Dropbox was working towards (I kept telling myself &#34;they&#39;ll release an update, it&#39;ll be fixed in no time) came to a standstill with an app that doesn&#39;t suspend, that takes 2 hours to upload (10) 1-2 minute videos, and that doesn&#39;t properly sync with the iPhone photo library. I hope I&#39;m wrong though, I think I am, maybe I should still have hope in Dropbox. Thanks in advance.
Bring back access rot old versions
by FatMixG on 2020/09/27 02:15
There is no iPad 2 version available anymore. Please put it back!!!!! I can&#39;t use a crucial piece of equipment or save the data on it until the iCloud or DropBox sync work again. I am sure that you still have all of the software somewhere. Please just make it available.
Indispensable, but they got greedy
by cPol on 2020/09/26 22:59
Been a user for 10+ years. A single folder allowing me to share files between my phone, iPad, desktop, laptop, and work computer(s) is a necessity at this point. But suddenly and without warning, they change their service to limit to a max of 3 connected machines in order to extort an outrageous *$10 a month* just to connect the machines I&#39;ve had all along! I guess profiting off of capacity upgrades alone wasn&#39;t enough for them. I look forward to adopting whatever service replaces them.
Why is my account disabled?
by JJay.JJay on 2020/09/26 17:58
Dropbox, i have been actively using your services and all of a sudden my account gets disabled. You guys will be getting an email from me and more actions will be taken to get my account back.
Terrible app
by PerilousMoo on 2020/09/26 03:13
I can’t stand Dropbox. It’s always been slow, clunky, unintuitive, and badly designed. I didn’t think it could be worse until I had to start using the app. If I could stop using Dropbox tomorrow and never use it again it would still be too long to wait.
Not good for PDF
by Thinker9999 on 2020/09/25 22:01
I can’t make annotations or even highlight PDF files within the Dropbox app. That’s a serious simple missing option. Also, I should be able to at least type something in an Excel spreadsheet.
Saved recordings
by barb cox discenzo on 2020/09/25 15:53
I can’t hear anything so I’m not sure what these recordings are supposed to be
It functions great but...
by Carithian  on 2020/09/25 04:55
The app works flawlessly but I noticed that the app size has grow to over 12GB and clearing the cache and search history has zero effect on reducing the size of the app. Additionally, offering only 2GB of space for the free version while google drive offer 15 makes me want to migrate over to google once I find time to do so. Limited to only three devices makes it hard to work with the program, between smartphone, tablet, home computers and work computer, again makes Google drive a attractive option.
DON’T DELETE THINGS OFF OF IT!
by Splazzatch56 on 2020/09/24 19:14
So this is perfect. I can get things from my ox to my phone. Everything about this is useful. Except for the fact that downloading the application on your laptop never works. Nothing I ever upload on it shows up on my phones app. It’s horrible. It takes 10 times longer on the website and half the time it cancels. The website works, but the app on pc doesn’t. The big issue I have is that I uploaded it to the app on my pc. But I realized it didn’t work so I deleted off of that and went to the website. Big mistake. It deleted that ENTIRE FILE! I am not happy with that. And the thing is it didn’t even tell me it would! It didn’t even ask for confirmation! It’s a terrible thing. Please fix this and this will be perfect. Oh and one other thing. WHY DO YIU ONLY GET 5 GIGABYTES WHEN YOU DON’T PAY FOR IT. It also doesn’t help that they really overprice it.
Dropbox bug
by wjauauuaha on 2020/09/24 02:00
I try to send a dropbox but it dont work
Won’t let me update photos now.
by Kastarr88 on 2020/09/23 22:30
I don’t know what happened but since yesterday I have not been able to upload pictures to the app. It’s saying I have no photos on my phone; which is definitely no true. I tried to contact someone but the bot didn’t help and the help page didn’t help either. I feel like you should at least be able to email a company when something doesn’t work. I also do not have Twitter and don’t feel the need to just get it for this issue.
Can’t see saved videos
by Tadis23 on 2020/09/23 03:46
I save some videos from Facebook, but nothing shows
Background battery usage ridiculous
by El Nerdo Degeek on 2020/09/23 02:47
I don&#39;t recall this happening until the latest update.
برنامه تون عالی هست
by محمد۳۴۵۶ on 2020/09/22 07:05
برنامه دراپ باکس عالی هست حتما استفاده کنید
Uploading Pics - Selecting Individually
by saxonz98 on 2020/09/22 00:45
Prior to this most recent update I was able to upload photos and “select all” and it would just select today’s photos. I work for a general contractor and take photos at each job and it used to be a one click “select all” and it would just grab the photos from the same day. Now when I select all, it’s selecting all photos on my phone and now I have to individually select each photo that I want to upload...which is a big inconvenience especially if I have to select over 200-300 photos.
Daily essential still the best
by Sardonick007 on 2020/09/21 18:15
Love Dropbox. Beats every other platform out there and worth every penny.
Doesn’t work with procreate
by x_ashhole on 2020/09/21 18:03
FIX YOUR PROCREATE GLITCH!! You can’t get anything to upload into Dropbox from procreate. Ito the only reason I even got drop box
Background usage
by dcooke570 on 2020/09/21 11:01
I have Background Refresh turned off but my battery stats show that is still running over 7 hrs per day
برنامج ممتاز
by omabod8 on 2020/09/21 07:39
جعل الحياة اسهل بدلا من حمل الكثير من الاوراق وسهولة حصول وانتقال البيانات
Fotos.
by Ana Santizo de Enriquez on 2020/09/20 21:38
Excelente la mejor aplicación para fotos.
The Best
by WatAJok on 2020/09/20 14:15
An outstanding app (even if it is basic), everyone should be using! Thank you! Note: since iOS14 update, it’s been hanging open in the background even after force closing and removing from background apps.
Limited and confusing
by Tanarreitor on 2020/09/19 04:07
I wish Dropbox for iPad had the same app the Mac has. This one is so bad and takes forever to go from folder to folder and it’s just so limited. I love the Mac App and use it instead of finder, but unfortunately in the iPad it’s terrible.
Awesome But
by DABYGoodman on 2020/09/19 00:26
I changed phones but photos didn’t switch over. However, I found the link and was able to retrieve them!
Not at all user friendly
by Madampromenade on 2020/09/17 18:11
Complicated, glitchy, slow. To send a simple video you have to rely on YouTube tutorials from 2016
Please fix the files system. It’s the worst
by @davessuccess on 2020/09/17 13:52
Since I started an agency Dropbox has been amazing for my clients and getting files and documents from them. Though getting files to sync and upload. I move files from iPhotos and it takes forever to show any progress once I get past the error message the dropbox app gives me. I try and use the files app and I get error messages. I can’t use photo sync cause I only need certain files in dropbox as a business owner. I can’t even organize files by “kind” to find what i’m looking for faster. It’s a mess, please fix. make it more like the files app.
Uma porcaria, irresponsáveis!!!
by ALCIAN Solucoes on 2020/09/17 11:09
Estou extremamente indignado com a Dropbox, usei a aplicação durante anos, de um momento para o outro, e sem explicação, a minha conta foi bloqueada e perdi anos de trabalho. O suporte é uma aberração, estou a meses sem resposta. Simplesmente ignorado. Para quem quer trabalhar com seriedade, não recomendo, uma vergonha. Usem a google drive ou outro qualquer
Couldn’t live without it!
by ConcernedMommaBear1976 on 2020/09/17 00:24
Love it!
The best
by marthamoi on 2020/09/16 18:42
Use this app on all my devices for recipes, videos, special pics, and anything I want to keep. Love it!
Add New Feature
by PUFFLEE YT on 2020/09/16 17:43
Make it to where we can play music in the background and that would be AWESOME!!! That’s the only think this app is missing. It performs well for everything else like sharing files, receiving, viewing, etc.
Great! But...
by Sjshdudjnrj on 2020/01/22 20:42
Ok, so first off, I want to let the devs know that they did an amazing job making this app. It has a simple design, looks great, and is very user-friendly. One thing is that Google Drive offers 15GB for free, while I think Dropbox only offers 2GB. Maybe for the free version, upgrade that a little bit. Anyway, I mainly use Dropbox over any other service, because I believe it&#39;s better, but I might have to switch to Google Drive for more free storage. The one thing that I would add to it, is shortcuts. For example, if I could have all my files in one big folder, and them scatter them across different folders using shortcuts to the same file, in the big folder. I use Dropbox to keep my music MP3&#39;s, but I can&#39;t have them in different floders without copying and pasting, which would take up twice the storage. I would have multiple folders, and ,for example, have my song in one folder, and another, without doubling the storage. I would want them both to point to the MP3 in the big folder with all my files, that I mentioned before. I would love to have this tool, and I&#39;m sure a ton of others would. This would definitely bring you over the top better than the other cloud storage providers. Thank you for making an awesome program for us to use!
Great App but very unstable after update
by KJP2U on 2019/06/23 18:34
I’m having the same issue as Dudebraj9000. I have an iPhone 8 and have been using Dropbox for years. I agree that the updates have had no added value other than adding additional steps. When I’m uploading photos, I can no longer scroll down to see which photos are uploading. It jumps back to the top. Also, when I go to a photo album from Dropbox to upload photos, it will jump to photos from 2017 or 2018 unless I scroll real slow. Also, if I “move” photos from one folder to another, it now leaves me at the folder the photos got moved to instead of the folder I was working on... really annoying. I believe that if I “copy” photos from one folder to another, it will put me back to the folder I was working on, which is the way it has always been. Lastly, I had disconnected any auto uploads or syncing to Dropbox from the start, yet there is an album again called Dropbox with photos sitting in it... some very old photos. So I don’t know if those photos were uploaded or not. I have never auto synced my photos with Dropbox because I like having control of it. I gave you 5 stars because I use Dropbox every day and I trust that you will fix these issues. Overall, it has been fantastic, but more so in the older versions.
Useless/not needed
by dicky j 12 on 2020/06/04 17:28
My smart phone has my resume in pdf. Form and that should be it. But no, these stupid app companies are in bed together and so I have to keep downloading app after app after app just apply for jobs. Each app just another security risk, just another way for my info to end up in the wrong hands. Might as well be you know what in a box, Totally unacceptable. Zero stars is the real review. Stop making cloud based crap we already have through oh idk the 16 other apps that do a similar job. This is an edit...after reading some reviews I ask those people if they are using windows 98? Do you not remember that our smart phones and their services were already doing all of this? Did you not already have cloud based service through your smart phone brand or google? Why accept yet another app that is cloud based for yet another way to have your private photos and documents out in another cloud. “The devs are smart” yeah after building the same features into every other cloud based app they realized they needed another job so here is Dropbox, next year it will be “boxdrop” or “doccushare3000”! I’m sure there is some feature that is unique to Dropbox that has you all saying that it’s totally different. You mean something that could have just been added to any other cloud based service? I know it’s free but I didn’t want another app on my phone, another account, another, another, another, another......
Good features, horrible customer service
by MarlaE on 2020/05/30 14:09
I’ve used Dropbox for years with no issues, although it is overpriced and their peculiar insistence on landing you on “Recents” rather than “My Files” is annoying. However, if you must purchase Dropbox, do it on their site and not via the App Store. Here’s why: They sent me a note saying my payment method (Apple) was invalid and I had to “update” my payment method with Apple or lose my paid features on May 31st. Spoke with tech support via chat and confirmed that my payment info is up to date, and that it has successfully gone through for ApplePay, dozens of other apps, and a couple of streaming services. He escalated me to someone who days later sent me a boilerplate email that showed he hadn’t read anything from the previous conversation. I replied, explaining again. No answer. I wrote back asking for an ETA on a response, as May 31 was fast approaching. No answer. Then on May *29* — two days before the supposed deadline — I got an email saying “Your account has been downgraded.” Finally managed to resubscribe by severing my payment within Apple and purchasing on their site (although now I wish I hadn’t). And *still* no response from customer service.
One year no change
by TiredMomAndNurse on 2020/04/14 02:19
A year ago I reached out for help bc all of my photos I edited on my phone or the hundreds of “portrait mode” iPhone photos were uploaded in their original mode and their “edited” portrait mode. When you click “automatic upload” it uploads your photos in chronological order with dates they were created. Which is great. On the portrait mode or any edited photo, it uploads two versions. I was going through and looking at file size and deleting the one that wasn’t edited so that my terabyte of storage wouldn’t be full. The tip they gave me was to click “manual upload” and manually upload all of the portrait mode or edited photos that I wanted to not have doubled. I did this. The photos were not uploaded by date taken and the file names were changed. But they were not doubled. Then, I clicked “automatic upload” to upload all of the other unedited photos and it still uploaded the edited ones I had manually uploaded bc the file names were different. I have reached out a handful of times about having an option to click or fixing the manual upload bug that changes the file names and causes more duplicates. No changes have been made. Dropbox is the most expensive storage app but don’t expect the most expensive quality.
I really wanted to like Dropbox
by Artemis12234 on 2020/02/03 16:43
This is a review on Dropbox in general. I wanted to use Dropbox to back up files I accumulate on both my phone and my computer over time onto a cloud. This includes work files (minimal though) and (mostly) personal photos/videos. But I have so many issues syncing files whether it be from my phone or my computer, I just can’t do it anymore; it takes way too much time. And I’ve had the paid version for a couple months now! I thought maybe Dropbox just had a learning curve but the issues are perennial. I constantly have to troubleshoot the syncing and google solutions for things like clearing the cache on my Mac. It’s like I have to treat Dropbox like a baby, only back up 50 photos at a time or it glitches and never uploads at all. Even troubleshooting pages from the Dropbox website don’t solve my problems, even if it’s only 4 simple steps. I don’t understand—I thought DropBox was a large and reputable company used by professionals. I’m using Dropbox for mostly light, personal reasons and it doesn’t work properly. Looks like I’m going to have to back up the old fashioned way: external hard drives.
Great app except...
by aWiiPeanut on 2020/04/14 13:16
Overall this is a great app. It allows you to categorize your files just like on a computer with folders and sub-folders, etc. It is relatively easy to move files around from your ipad or phone, send them to another app to markup, and upload. The main problem I have with this app is the buttons at the bottom of the page when you are viewing a document. They have recently added a big blue button right in the middle at the bottom that says OPEN. The grid and magnifying glass buttons to the left of that were bad enough but now I have to try and read around the big OPEN button as well. I use Dropbox a lot for quizzing myself and I’ll save questions/answers and scroll through them, answering them in my head as I go. The buttons get in the way of reading my questions because scrolling too much will show me the answer. These buttons need to be added into the top banner or lower banner and not on their own. It would make this a 5 star app for me!
It deleted my entire Desktop
by KeoniKS on 2020/04/24 07:47
After a recent computer crash I had I was attempting to put things back to normal and reinstalled Dropbox. After it installed and logged in it was already full but attempted to copy and sync my entire desktop. This didn’t happen before when I first installed it and it began lagging my entire computer. So I tried deleting the folder but it took my entire desktop from my computer and multiple files ranging from personal and work. Trying to recover failed because there file box it was trying to sync was only a partial download and only had file folder names and none of the content. I’m not gonna pay for an app that will try to take on more than it can handle on the free plan. I’ve only used this app to make it easier to share files between computer to phone not entire programs from the desktop nor did I ask it to sync. I might have screwed by a simple update for the sync computer but I never had an option for how to sync it and I usually have to initiate it but this was unexpected and stacked up on current problems.
All files lost and not given a refund
by Tahisha on 2020/02/12 16:57
Edit: The company’s response is unacceptable to me, neither taking accountability for their lack of communication or defrauding me out of my money. I will never be using or recommending their services to anyone and with these business practices I am sure they will go out of business sooner rather than later! I found charges on a credit card statement that I thought had been cancelled going back two years with a monthly subscription to Dropbox. Because the account was linked to an old email address that I could not recover, I lost about a thousand photos of my family and travels. When I contacted Dropbox the agent I communicated with refused to speak with me on the phone, could not recover my photos, would not refund me the monthly subscription that I had been paying for this “service” unless I gave them my credit card number over email, AND would not let me speak to anyone else. If I could give zero stars I absolutely would, this is a horrible company. Google Drive is superior in every single way and I have never had a single issue with them!!
One last thing
by Nightmare13473 on 2020/02/09 23:48
I’m really happy u added a Dark version to it, now I’m not straining my eyes with all the white, I never liked bright things, but to get to the point, there’s one last thing I would love for u to add to the app. I download audio files on Dropbox and I use it to listen to it when ever my WiFi decided to cut out for a few hours (ya it does that I’ve been trying to get it fixed) now it plays the files just fine, but whenever the song ends, it doesn’t go to the next one, so I have to stop whatever I’m doing, go the the app, and either replay the same song or just find a new one to listen too. And I don’t like being stopped in the middle of drawing or doing work. Is there a way u could add a media player or something? Like when u play a music or video file it just goes or opens up the media player? Plz if u can do it I’ll be very great full, I&#39;d definitely have less distractions when I do my work.
Scary! Shared link - My recipient has access to my Dropbox account
by Travel brain on 2020/10/01 20:45
Hi. I have been using Dropbox for many years now. And it’s in my top three apps of about 200 apps in my iPhone. I will still “after this incident” give 5*. But something SCARY happened to me today. It goes like this..... Today I sent five links to one of my clients. I sent the links via outlook app on iphone 11 pro. After few hours my client called me back and said &#34;I can see ALL your folders in your DropBox Account&#34;. I went to my account shared tab, so I may delete those links. Suprisingly those links are not in the shared link list. Then I went to the security tab in settings and I changed my password. Then I logged out from dropbox in my phone, and sent an email with shared links to myself. When I click the links I received, they automatically open my dropbox, though I&#39;m signed out. To confirm that I launched my dropbox app but it asks me to login. Finally. I took down ALL my files and transferred them to my iCloudrive . My Dropbox account is empty now! Anyway. I think this is a big security issue. For now, can some one help me to expire the liniks which I sent to my client. Or is there a way to recall an email that I sent fifteen hours ago. outlook app for iphone. please help. thanks
Stop changing stuff!
by Dudebraj9000 on 2018/09/18 09:03
Why do you guys constantly insist on changing the whole interface of the app? Seriously. Every update things are different, and not in a good way. Also, I can’t scroll down on my synced folders anymore. It makes my files disappear when I try. This started after the recent update. I’m not one of those “let me speak to your manager” kind of people but I just had to let you know how bad my experience has been so far. Please fix it, and leave it that way unless there’s a really important bug to fix. Also gave you 5 stars because I know you’re hard working people over there and I pay for pro. Don’t hate the app, just hate the constant changes to the overall look of the app that honestly seem more like a step backward than forward.
Attach a Dropbox File to an Email from Within Gmail Not Supported on an iPad
by SoulForce1 on 2020/04/08 01:10
I am paperless and use DropBox for literally everything business and personal, therefore, I find it extremely annoying and cumbersome that when composing an email using Gmail on my iPad I cannot attach a file directly from Dropbox. When I select the attach function (paper clip), the only options for attachment sources that appear are Google Drive, camera roll, and recents. The online help forums state that I should approach the problem in reverse, namely, open my file in DropBox then select Open File in Gmail. While this does open a new Gmail message with the file as an attachment, this backward workaround is useless if I already have started composing an email within Gmail because the attachment cannot be assigned to another preexisting email within Gmail. Also, there seems to be no way to attach more than one file to the same email. Email attachments are a very basic function that every user needs so I would think DropBox would make fixing this issue a priority.
Too much money for notta lotta “service”
by The Notorious t.i.g on 2018/07/12 00:39
After the recent update, DropBox stopped working properly for camera-roll upload on my iPad. Their solution? Remove the app, forget the network, fully restart the iPad, re-connect to the network, and re-install the app. Seriously? Good thing I have nothing else to do ... oh, wait. Basement flooded. So yeah, I have something else to do that&#39;s rather urgent. Good news is that yes, this did in fact resolve the issue, but really, I have other things to do in my life than reset apps with updates that fail. Especially when paying $75/month for the business version. For $75 a month I expect a MUCH better UI, amazing support, in-file search (not just the file titles), and so much more. Instead, we get the un/re-install merry-go-round, an ok UI, low-availability support (US normal business hours only), and an amazingly klugey sync setup. Heaven help you if your Mac has an external drive. What happens when you get a new Mac? It downloads everything from Dropbox again, even though all I did was remove the USB plug from the old machine to the new. Good job, Dropbox. Well done. Now I gotta wait for 4T of data to re-synch. Their super awesome support response? Well, we told you external drives might not work as expected. I’m totally looking for another service. Seriously, $900 a year for this? I feel like an idiot for locking myself into this “service”.
The love is gone...
by Kht2015 on 2019/10/09 13:21
I used to love Dropbox. Started using it when I was a student when it first came out. Now I used it mostly for ebooks in the .prc files and export directly to Kindle. Have it on both my Iphone and Ipad. But for some reason after the last update I cannot directly export those books to Kindle anymore. When I click on the file Dropbox doesn&#39;t recognize it as a Kindle document anymore and came across as data and said it is incompatible with Kindle when exporting. I have been doing it for years. It still works on my Iphone because I have not updated. I was planning to upgrade to a better account but with this issue I am about to jump ship and forget Dropbox altogether. Every major update brings more headache. I am considered tech savvy and can navigate thru pretty much major upgrade/updates on most apps. But this is just too much. I have many files in .prc and now cannot export.
Never liked Dropbox and still don’t
by Conan the Reviewer on 2019/03/14 04:17
This app is confusing and hard to use. A friend sent me a Dropbox link of a song file, and when I clicked on it I got the option to either get the song in the browser or “download the app,” which I had already done. I clocked the latter option, and it just brought me to the App Store. When I clicked open no notice appeared about the download; it just took me to the app. As far as I can tell there’s no way to search through emails or Facebook messenger from the Dropbox app to download the link. I then went back to the link and clicked the other option, “open in browser,” which took me to a playable file but again gave me no options to download the file. I’ve always had problems with Dropbox, and the only time I use it is when someone shares something with me on it. This was one of those times, and though this was my first time using the iPhone app, I came away from it disappointed as usual.
Great except keeps losing recent files
by Paul, just Paul ... on 2018/10/26 00:27
99% of the time when I used this app, it is to do something with one of the three or four files I have most recently edited. For some reason this app keeps losing track of those, which makes it take much longer to use. Last time it was because they forced dropbox paper towns artificially find a recent list, this time the paper staff is back again and all my recent files have disappeared. There is no option to remove the paper spam from the recent list. For bonus points they say it’s easy to contact them if you have problems about the app. It isn’t. When I finally found a way, their support page doesn’t work; it won’t let me choose a device and therefore won’t let submit a ticket. This is of course on my iPhone, the same device the app is running on, using safari, the default and dominant browser. Ridiculous.
Now that it’s fixed, it works well.
by Thistlelip on 2019/11/18 22:50
A few days after leaving this review with a one star rating the issue was fixed. When this app is working it’s quite good. This app was great until a few weeks ago when an update removed the ability to close a file and have the entire screen be for the titles of files. As it is now, the only way one can view titles of files that are more than seven characters or so is to start the process of moving a file which then gives a screen that shows the titles. I pay annually for Dropbox and thus have another 9 months before it will be financially feasible to switch services, but if you have not already paid for Dropbox, I cannot stress this enough, DO NOT PAY FOR THIS app. At least until such time as they correct this issue. It is practically unusable as is.
Five stars for completely disappointing me!!
by keilaa.17 on 2018/07/24 10:01
I’ve had this app for a while now. They promise to keep all your pictures safe “NO MATTER WHAT” which is all a lie! Let’s say u lose access to the account for a bit so you are inactive with it. Well without them even asking for your permission, they decide to erase your account and all the pictures you saved with it!! I completely believed them like an idiot and deleted my pictures and gave it to them so they can “KEEP IT SAFE” and without even consulting me or thinking about the fact that I have important pictures and things I actually wanted them to keep safe, they just erase and pretend like nothing ever happened. I completely do not recommend this app!! PLEASE DO NOT DOWNLOAD IT!!! GET EVERALBUM OR EVEN GOOGLE PICTURES BUT DO NOT USE THIS!!!
Dropbox doing everything they can to devalue the free account
by rktca on 2020/07/31 17:56
I know that Dropbox needs to make money to survive but going from $0 to $120/yr is a huge leap for what is now a commodity service. I don’t need 2TB of storage and there’s nothing in between. For cloud storage all I need is like 20GB (which Dropbox doesn’t even offer). For secure cloud backup use something like Backblaze. The new-ish three device limit is so annoying I am likely to just swap over to Box and be done with Dropbox. I have like 6 devices that I used to sync up. Removing free features certainly won’t “convince” me of the value of Dropbox paid plans and is more an indicator of how little I can trust Dropbox. Perhaps it’s intended to get rid of customers who won’t pay $120/yr. At least they haven’t had a security breach (that I’m aware of) for a few years. Please remember to encrypt any files on Dropbox that you don’t want someone else to read.
Now Requires App Subscriptions
by justmyopiniontoo on 2020/02/27 16:44
After years of being able to view PDFs, Spreadsheets and Documents, the app now forces one to subscribe to Adobe, Excel, etc. To what purpose? Those of us not using it for business are not trying to update anything: we’re only wanting to view documents that we generate elsewhere. Without the option of “view only,” this app has become useless and only gets one star as Apple won’t allow zero. Edit to Response to Developer’s Reply: I am able now to either open a password protected file for view-only by selecting the “go” key on the keyboard, bypassing the “open” icon for Excel, or ignoring the “go” key and selecting the “open” icon to follow the Excel pathway to edit the file. Thanks! Response to Developer’s Reply: Your reply is demonstrably false. Despite the indications in your help link, the App stopped opening Excel and PDF files that are password protected without using Excel and Adobe. There’s nothing like entering a password in response to Dropbox and then dealing with the prompt maze of those applications to finally get another password screen from them. After years of successfully entering file passwords at your prompt, this happened after *your* upgrades and before I chose to update to iOS 13.3 from 12.x. This is all on you.
Love DB, wish I could afford you
by Jeslive on 2020/10/20 19:14
I don’t remember when I signed up for DB, but over that time I’ve been able to save stuff that I couldn’t find a place to save on my iPad. Do I sound digitally challenged, I am. I realize DB must be an excellent tool for business, etc, but as an individual Im thankful to use it to keep my info safe and organized. I wish there was a low-mid level sub price, because it would be worth it to me to have a secure site I trust. I understand marketing to business and generating revenue, but I’ll bet there are lots of individuals, who don’t need 2 TB of storage, who would like a safe option with a reputable site...(and don’t want to seem like unappreciative mooches). In any case, thank you. FIVE STARS!🌟🌟🌟🌟🌟
Deleted all my photos
by Piano Mom 0102 on 2019/10/05 23:59
I received emails from Dropbox saying my account was being deleted due to inactivity. (This is a data STORAGE service. How active is one supposed to be?). Their website said data would not be deleted for 2 weeks after the user’s account was closed. I contacted customer support the day I received the email that my account had been closed. I followed the online instructions to reactivates account. However, my photos were gone!! Customer service was not able to help retrieve the photos, nor provide an explanation as to why they were deleted within hours after the account was closed. Your data is not safe on this site, especially with the free version. Dropbox, don’t offer a free version if you are not going to protect the user’s data. I am not referring to the security of the site, but rather the lack of regard they have for the data of people using their site. Two words: Google Drive Bye Dropbox.
🚫 Not upgrading
by The Blonde Cookie on 2018/10/30 02:50
After looking down the long list of seriously bad recent reviews, I’m NOT doing the latest upgrade (operating under the theory “if it ain’t broke, don’t fix it”). What I’m using now, while far from perfect, is adequate; I don’t have to wrestle constantly with the software, and I know what workarounds I need to employ to get ‘er done, so…its not a perfect world, but no new surprises. I already knew their customer support was nonexistent; I have a “story” of my own. I hope someone sues them for false advertising (for claiming they have customer support). I’d say it’s possible to win that in a court of law: if someone pays for a product and substantially relies on the written description of something (“we have customer service available to serve you,” or whatever is written), there’s a case to be made if the person or business incurred a provable loss due to that reliance. Hmmm… 🤔 Dropbox appears to have gone the way of so many apps - it’s all about the Benjamin’s (as opposed to quality, reliable customer support). But, of course, the less peeps employed, the better the bottom line looks. I noticed, however, that their marketing department must be working overtime. How a 4.7 star rating is possible with as many really bad (recent) reviews is absolutely beyond me. Of course, no one would ever skew the review numbers to make an app look more attractive, would they? 🙄
Garbage for how much everyone is using this service
by Zazzers on 2019/04/12 03:16
My buddy has been trying to send me links on Dropbox for years and i used to always have problems with them yet I’m very computer savvy. I finally just signed up for an account because I was forced to transfer some legal documents. As far as I’m concerned dropbox is poorly designed. It should be so extremely simple yet it it is so extremely frustrating. On the desktop I have to login only to get to another page where I have to login again I go back to the first page it seems to be a verifiable page on by dropbox yet it just takes me to another login page very frustrating. Yesterday I’m trying to send the second MP4 file to my lawyer and it just won’t share it this year option is not even there. I could go on but I don’t care. I will pretty much avoid dropbox as much as possible and look for another file sharing service like you should too !!!!
Gone down hill
by gtw145 on 2020/10/19 15:08
This use to be great but now it is horrible When I am in need and there is a issue there is no support. The support is so bad it just as well be non existent They have a silly chat box that serves no reason other than to frustrating you more . Twitter support for a company is a sign someone is hiding for their responsibility. If need they don’t respond! Not here is the worst one A community based support meaning the owner of this community is so lazy it is passing its duty to the customers! When I made a post it took 5 days to get a response then the person could not help . The drop box feature and app doesn’t play well with others and is absolutely blocked by Chrome so sync a resume through Drop box is a fight every single time . If you have important stuff you need to save don’t do here because if no improvements are made you will lose access and with lame support options that means you are left out to dry! If your our paying for a premium services from here then you better make arrangements because any company than is unprofessional enough to charge people money without a customer support service is bad news and the reviews are starting to reflect this. There are other options that are free with 3 times the storage of DropBox and Drive that work beautifully with all browsers so google alternatives .
Connect A computer
by Hotshtuf on 2018/08/06 20:35
Oh my gosh! I was having a difficult time logging in on my desktop - trying to remember my password and it wouldn’t let me in. I figured I’ll just continue to use the app on my phone, until I saw the “Connect A Computer” button. I pressed it and in a matter of seconds (I’d say less than 45secs) I was able to get into my account on my desktop computer. It was just three easy steps! I’ve been using Dropbox for almost 8 years and thought it was good but nothing outstanding enough to write a review until now. I just hate the little badge icon that appears on a document when saved in Dropbox. I hide it but it comes back... All good tho!
Music Player?
by moukeefe on 2019/09/29 20:55
I’ve been using Dropbox for years. It’s great. One thing I’ve always wanted to have though was a music player that would play consecutive songs or playlists/folders. I have many original music projects going on at any given time and I like to be able to listen to them for further writing inspirations whenever I have a free minute, which is usually when I’m riding my bike from one place to another. I end up having to look down at my phone while I’m riding in order to start the next song and it can get kinda dicey while riding a bike. I have no other issues with the app besides not being able to listen to my music files consecutively. That would make it perfect, for me anyway. Thanks, keep up the good work!
DON’T DELETE THINGS OFF OF IT!
by Splazzatch56 on 2020/09/24 19:14
So this is perfect. I can get things from my ox to my phone. Everything about this is useful. Except for the fact that downloading the application on your laptop never works. Nothing I ever upload on it shows up on my phones app. It’s horrible. It takes 10 times longer on the website and half the time it cancels. The website works, but the app on pc doesn’t. The big issue I have is that I uploaded it to the app on my pc. But I realized it didn’t work so I deleted off of that and went to the website. Big mistake. It deleted that ENTIRE FILE! I am not happy with that. And the thing is it didn’t even tell me it would! It didn’t even ask for confirmation! It’s a terrible thing. Please fix this and this will be perfect. Oh and one other thing. WHY DO YIU ONLY GET 5 GIGABYTES WHEN YOU DON’T PAY FOR IT. It also doesn’t help that they really overprice it.
Not worth the hassle if your expecting to store things long term
by laurenie338 on 2019/12/13 17:46
This was one of the first file sharing cloud apps. However, there are much better more efficient apps out there now as the way they promote cloud is old news. Now with cloud you can usually use the storage with or without being active for x amount of months etc. it will always be there so long as you don’t delete from it . That is not the case with this app and seems to be a common complaint . Many have lost important files including myself on account of not seeing a deactivation email. Moral of the story is drop box is out google cloud and icloud are in . Drop-box May as well be obsolete when compared to the other Choices now , that don’t delete your files just after 12 months of inactivity.. 🤷🏽‍♀️
Picture & Video upload is broken
by Ktobs on 2018/10/27 16:12
Picture &amp; video upload now constantly crashes. Very slow upload when it does work. Refuses to upload when the battery is low (even if its plugged in and currently charging!) If I have low battery don&#39;t you think it would be IMPORTANT to be able to upload/backup what I can before it dies?!? At the very least they should be an option that says &#39;continue anyway&#39;. And if the phone is already charging I don&#39;t see why that matters? I can&#39;t upload a SINGLE picture? Really? Why does dropbox decide when I can or can&#39;t upload pics? This used to be a great app but recently it&#39;s falling apart. The media player is missing many desired features like fast forward/rewind 15 seconds, etc. Please fix the app! I&#39;ve been a long time customer but I&#39;m finding more frustrations than conveniences. Please fix the pic and video upload! App constantly locks up and crashes.
A love affair gone sour. Where’s the Integrity?
by Ti leaf on 2019/07/03 03:39
I LOVED the old Dropbox. The more bells and whistles you added the worse mess my Dropbox life became. I relied on you for when I traveled and I am a writer, and am heavily research and archive needy. It used to work for me. Now I am somehow getting crossfeed from Microsoft Word, and the files that get into Drop Box, just show me weird icons with “data”. But no data or files. This is beyond maddening. I upgraded to add more storage for the creative arts work my husband and I do, and now my photos are stored in some bizarre, indecipherable logic, and with over 12,000 of them...that is a drag. I agree with every single person who said, it used to work great and the. Upgrades shoot me in the foot for several weeks of forensic admin to get it sorted. I have work to do besides the fact that customers are not paid to work for Dropbox. Please become more user friendly else I abandon Dropbox, and move my data world to my own online island! Thanks for taking this as not a complaint, but a call for the Integrity of the initial DropBox Platform.
Dropbox has been hard, but paintings look amazing
by Max sword on 2020/08/26 03:53
Ok so really Dropbox is good at some things and amazingly competent at other things. They will not support the Dropbox app ( I didn’t know) the instructions are finally being edited for clarity and ease of understanding. Answers can be hard to get, although they reply fairly quickly, simple answers can take multiple emails. Now the amazing way they make my digital scans of paintings is off the charts!! Stratosphere type work. The files fit the whole frame for mobile responsive design. The file handling can be screwed up to easy( layers and nested files and folders) as you learn. I had a hard time learning Dropbox, but it was mostly my fault and now I’m really enjoying Dropbox and trying to explore all the options available.
Long time user - one ask!
by naliye on 2020/05/22 16:25
Hi there! I’ve been with Dropbox for what feels like a common law marriage length of time. I’ve been backing up all of my photos for years to Dropbox rather than keeping them in my iCloud. There is one feature however that I’m DYING for you to implement. In the Apple photos app you have this open search technology where you can search “apples” or “beach” or “Mom” and the photos get easily pulled up for you. I would be over the moon thrilled if you could build a search functionality like this to the Dropbox app. I spend so much time digging through years of images. It would take forever to move them back to iCloud just to make it easier to index but I am tempted! Thanks so much for hearing me out. Appreciate it!
Horrible
by donna381 on 2019/01/06 18:09
Useless app. Not user friendly. I spent an hour just trying to figure out how to open a file, seriously an hour, and could not get past “download Dropbox paper”. Never succeeded in opening one file, much less sharing files between devices. Googled help for this app and was told to click buttons that did not exist (but clearly should exist!). You would think an app that is supposed to help you manage documents would at least have a straightforward way to open a file. That’s the most basic thing most users would want to do and after one hour a person of at least average intelligence can’t do it. I typed the name of my document in the search bar and it told me it wasn’t found. Double checked for typos, again it wasn’t found. Tried with just one word which I knew to be contained in many of my document files... still “not found”. Ridiculous and frustrating.
Worst service ever!!!!!
by vedeta h on 2019/01/05 14:43
I have been a Custumer for over 10 years no problem. I have a yearly contract with them. This year they took the money out of my account. In June 2018 and turned off my service in July 2019. I have been fighting with them for months I gave them the receipt from my account and the Apple store. The app say active until June 2019 but when I go the the app it say full must pay money. They said they didn’t get a payment so I need to pay again. I have tried to contact them. You can only talk to them though email or twitter they will not call you. They don’t respond or slow to respond. After months of trying to get in touch with them and proving I paid. They still did not turn on my service. I called the BBB on them and they never responded. Something so simple to solve has turn me off from this product and has made me find other services better than this.
Unnecessary changes
by Geza X on 2019/07/31 18:49
Sometimes simpler is better. WHYWHYWHY does everyone try to turn their apps into a social media platform? Why. I’ve tolerated the various updates and additions because Dropbox has done one thing extremely well: transfer files and sync them to my Mac desktop. In that one function Dropbox has an unparalleled lead. But Dropbox PAPER? No, we use google docs for that and always will. Sorry. Comments? Not needed, rarely used. Sharing? YESYESYES that’s what it’s for. Sharing files. Photo sync, sure why not? I don’t use it but good to have. I’ve watched many developers “upgrade” their apps right out of business, making them cumbersome and glitchy in the process. PLEASE STOP you have such a robust platform already! We don’t need the toys, it just makes the app messy and childish. It’s hard enough to keep things synced and shared over a variety of different uses. I’ve been using Dropbox for maybe 10 years and run a whole business with it. Has always worked properly and stood the test of time. Your desire to compete in areas where you aren’t needed is going to downgrade what you are #1 in—transferring and sharing files easily and without confusion.
The one app I can’t live without
by Kaiaim on 2018/07/14 20:29
What can I say about an app that gives me access to everything I have from my cell phone- simple intuitive fail-free. The biggest tech mistake of my life was switching briefly to another service which lost my data and treated my like dirt when I asked for help. There are few things I’d like Dropbox to change but they aren’t specific to the app. The only app bug I’d like to see changed is the folder size limit which does not apply to desktop versions. it has been an inconvenience to break up one of my large folders, but still worth it to have my whole life with me anytime anywhere.
Great, but lacking
by The Terroriser on 2019/05/15 03:59
Dropbox was good, good for storing all my files, but it had too little space. 2 GB. For all the files I need stored, I had to make 4 TOTAL Dropbox accounts. At a certain point I realized I can’t deal with this anymore. And I look into transferring my files to Google Drive. Giving me 15 GB of storage FOR FREE! I try to export my files to drive, only exports one file. I search all around! Nowhere does it say “export to drive”. I get I could have done it manually, but we’re talking folders and 6-8GB’s worth of documents, data, pictures, and whatever else. No way. I find a chrome extension, connect the account, let it sync my Dropbox to my drive! All of my dropboxes are COMPLETELY useless now! Don’t get me wrong, Dropbox is great. But hey lack in storage and refuse to give you options to transfer elsewhere. They don’t want to let you go.
“Camera Roll” is not the same as iOS’s Camera Roll
by SeriouslyDave on 2019/04/13 15:34
Reply to the Developer Response: The Developer’s reply discussed automatic photo upload. However, I was not talking about automatic upload and did not use the term. Therefore, I have modified my review to clarify. —- Review —- When manually selecting photos for upload from an iOS device, Dropbox is shows an iOS Moments view of iOS photos. Dropbox calls this “Camera Roll” even though it does not match the iOS Camera Roll. Worse, Dropbox does not offer a way to select photos for upload using a view that’s in iOS Camera Roll order. You have to remember the date you took a photo or do a whole lot of scrolling if you have more than just a handful of photos (scrolling is required because of the screen space wasted by an iOS Moments view). This is a not user-friendly approach. Another issue is that you must tap each photo instead of being able to slide your finger across the screen to select multiple. These are not the only usability issue I have with Dropbox and I use Dropbox less than I would like because of them. However, it still remains somewhat useful to me so I gave it three stars.
Camera Roll Does Not Auto Upload To Customized Folders
by Infamous334 on 2019/05/05 17:43
My biggest issue for a few years now is that when taking photos I could have those photos uploaded to specific customized photos. This was an option via settings 2 years ago but for 2 years now it defaults to a folder “Photo” with no chance of selecting which folder. My business has 7 field agents taking about 30 photos each day of real estate properties. I use to be able to create folders for each user and have their photos upload to their specific folder per device. In the office it was very easy to sort out which photos were taken by each agent. Now they dump all into one single folder “PHOTOS”. I have talked to development about this but they tell me it was a 3rd party license called Carousel that allowed them to upload to customized folders but they failed to renew the 3rd party license. Now I get emails stating as of May 7, 2019 my version of the product will fail to operate unless I update but when I go to App Store it tells me I have the latest version. Should the product fail to operate as of May 7, 2019 we will move everything to ICLOUD because the support and tools we need simply don’t exist anymore. This product that once was very good simply does not support my business workflow anymore.
Need Office 365 subscription?
by Conan444 on 2020/02/09 17:46
I have been using free office apps on mobile devices and a 2011 personal/home license on an iMac. Now a message pops up saying I need an Office 365 subscription to edit Excel spreadsheets and Word docs on my iPhone. Is this an error? Or have Microsoft’s or your policies changed? ————————— Thank you 🙏 for your response. I do not have a device with a screen 📺 over 10 in. Just an IPhone and iPad mini. The prompt says sign in with an office 365 account in order to be able to edit, but it turns out you can just sign in w/your regular old Microsoft/Outlook account. This is very sneaky of Microsoft. I was almost about to purchase a subscription!
Dropbox Business - Zero technical support :(
by HamishGinge on 2019/10/12 12:43
I have used Dropbox for many years and it’s essential to my workflow I recently encountered a synching problem which prevented me synching my files. This is a huge deal for me. On the advice of the Dropbox team I upgraded to the Business Option. I was promised advanced tech support. I will spare you the long details but simply put I have been totally abandoned, phone support simply get you off the phone as fast as possible, chat app is either not operational or refers you to email... Emailing the support team as I have done thirty or so times simply generates yet another ticket number. I have waited 6 days for the advanced technical team to get back to me... Nothing ;( When the Business team were selling me the upgrade I had staff members all over me ... when I needed Dropbox Support... .. I just very polite empty standard promise email and now not even a reply to any of my polite emails Dropbox is great til it goes wrong ... then it’s a disaster and you are stuck
Bait and switch paywall tactic
by El Grayso on 2019/10/24 01:33
I use a lot of devices. Dropbox was the universally accepted free cloud service and a ton of apps spent a lot of effort making them work with Dropbox because of this. Now Dropbox is behind a paywall if you want to use more than 3 devices. That’s fine and I’ve ditched it for Google and Apple which I pay for and are affordable. The problem is that a ton of apps still only link to Dropbox, something they decided to put weight behind due to Dropbox being accessible by all. Most cloud storage apps allow upgrades for more space if you like their service. A reasonable competitive tactic. Dropbox’s tactic feels manipulative, and more like a random to keep the systems users have already set up between their devices. Dropbox is free to do this. It’s a free market. But users are also free to give them 1 star and ditch their company in response.
It’s improving but needs basic improvements first
by Mrose34 on 2019/10/21 12:23
They’ve been improving the app for months now, and while I appreciate the improvements they still have some basics they need to work on. For instance, sending a larger file - like an iPhone video - directly to Dropbox almost always fails or takes way too long. Also, Dropbox will not upload my camera roll unless I have the app open and not just on the background (like the settings claim) I have to literally have the app open for it to upload my camera roll. That’s annoying. If your phone locks while it’s uploading, it stops uploading. These are basic issues that should be fixed before working on opening word docs within the app.
Good For The Most Part
by Oof Beans on 2019/03/27 15:16
It’s a pretty good app, I prefer it over google photos. The only thing is that when I upload more than 10 photos at a time, they just won’t download. This is a major problem because I’m switching devices and want to save all of my photos, I want to upload all the photos I want to keep at the same time and have them down load instead of just sitting there with a gray bar under them or saying “waiting to download.” Its fine when it’s only downloading one picture at a time, (since that happened before) but I don’t have control over how many pictures download at a time (and it’s usually four) please fix this!
My ‘go to’ app
by MacNito on 2019/10/09 01:25
Used Dropbox daily for many years now, for saving and uploading attachments on my mobile emails and saving and uploading pictures receipts etc. In some cases I even use it to sign legal forms. My only issue is that lately Say last 3,4 months uploads have been slow and ‘hesitant’ to upload in emails and while in some cases it helps if I open the app itself it isn’t consistent and sometimes I have to give up and wait to access files on my laptop. Would be really fantastic if that functionality can be restored to its original speed and reliability!! Else. Thanks and keep up the good app! Cheers
Used to be much better
by ---appaddict--- on 2020/07/06 13:50
A while back, the option to create new folders as items are saved from the share sheet was removed. Since then, I’ve had to add the extra step of going into Dropbox after saving, creating folders &amp; then filing what I’ve saved. This annoyance has been a noticeable interruption to my workflow. I’m also very put off by the lack of notification before my annual auto renewal. At around $100 a year for added storage, one would think a heads up, or even a “thanks for continuing with us” so could add the date to my calendar for the following year would be in order. The lack of security issues is appreciated, but more communication and leaving existing features in place is also a must for me, so I’ll be looking for something else.
Currently not usable with iOS 14
by Notthebeez on 2020/10/19 12:05
I really love dropbox, but recently since ios13, the app is completely unresponsive while using dropbox connected to the “files” utility app on iPad or iPhone. When using dropbox through files- Dropbox will constantly crash/ desync folders. Also I try to batch import images into dropbox this way and it just constantly crashes or stops uploading images to the internet. In many cases if I have to try at least 5 times to get all my files moved into the right folder. It’s extremely time consuming and really makes me feel like using a more reliable cloud storage like google drive or iCloud Drive. Both iCloud Drive and google drive do NOT have these same issues. It’s only dropbox. Please fix your app and make sure it’s working properly with the new iOS! I’ll change my review!
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All Versions
4.0
186,670 total
 5
140,282
 4
18,261
 3
8,764
 2
5,605
 1
13,758
Current Version (210.2)
4.0
133,178 total
 5
115,367
 4
9,925
 3
3,033
 2
1,352
 1
3,501
Version History
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