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App name
Google Voice
Description
Google Voice gives you a phone number for calling, text messaging, and voicemail. It works on smartphones and computers, and syncs across your devices so you can use the app in the office, at home, or on the go. NOTE: Google Voice only works for personal Google Accounts in the US and Google Workspace accounts in select markets. Text messaging is not supported in all markets. You’re in control Get spam filtered automatically and block numbers you don’t want to hear from. Manage your time with personalized settings for forwarding calls, text messages, and voicemail. Backed up and searchable Calls, text messages, and voicemails are stored and backed up to make it easy for you to search your history. Manage messages across devices Send and receive individual and group SMS messages from all your devices Your voicemail, transcribed Google Voice provides advanced voicemail transcriptions that you can read in the app and/or have sent to your email. Save on international calling Make international calls at competitive rates without paying extra for international minutes with your mobile carrier Keep in mind: • Google Voice is currently only available in the US. Google Voice for Google Workspace users is available in select countries. Check with your administrator for access. • Calls made using google voice for iphone can be placed through a Google Voice access number. All access number based calls use the standard minutes from your cell phone plan and may incur costs (e.g. when traveling internationally).
Great app to keep your number while traveling
by isaac2233 on 2021/01/15 01:46
I’m enjoying the app, I’m using the number for WhatsApp messages my mobile number, The actual app along he’s not designed to be so easy and clear like regular messaging app for example, as well on iPhone I can’t figure out how should should be my favorite dial in number, so when I’m calling out it’s always as the Gogool voice, But still a great amazing app
i love the app but...
by hihrc on 2021/01/14 22:46
I really love the app and how we can make different numbers when and whenever on different emails but i love it it’s just because maybe add a update and add different states and country’s for our numbers? and change our location? i know I’m asking for a lot but please? i love it tho! <3
Not in my Region
by TurkeyNeckBonePizza on 2021/01/14 00:14
This app seems to only work in certain parts of New York State. I live in Onondaga county and it doesn’t come up as an option. Because of this, I can’t have access to a number. Therefore, making this app completely useless. It literally does not work. So my recommendation is, you can get this app, but you better pray to god that you happen to live in a region where it actually works.
FIX UX: Less Tapping REMOVE CONFIRMATION OPTION! Where are Notifications Badges in Accts Pulldown?
by SuperReviewerPowers on 2021/01/13 21:43
1) Flatten Menu with single long press pull down menu 2) Stop requiring confirmation of deletion 3) Delete should be ONE TAP ONLY 4) Multiple select & ONE TAP BLOCK & SPAM REPORTING 5) User can always unblock later 6) Settings can always offer no confirmation option Goofle seems pathologically fixated on data mining — forcing 5 taps to just delete one call/message/mail record — and discouraging deletion which neatens up UX & navigation. With all the spam garbage inundating users daily, you must make deletion ONE TAP & MULTIPLE SELECT! NO BADGE SHOWING WHICH ACCOUNTS HAVE NEW CALLS OR MESSAGES? Where did it go? EVEN MORE NEEDLESS TAPPING TO FIND NEW MESSAGES! GOOFLES DID IT AGAIN!
Does not work with PR area code numbers.
by Yaavachip on 2021/01/13 21:41
The app does not recognize Puerto Rico’s area code as a US area code.
Awesome
by Alexandre CostaB on 2021/01/13 14:58
For anyone who works internationally and doesn’t want to drop a lot of money on an international plan, get a simple data plan and use this as your American number. Totally free for texts and American calls, and for other countries a super cheap rate. Fantastic app overall.
Do not use
by Billdoor20936 on 2021/01/13 14:23
I highly recommend using another app for an alternative number. While the cost is definitely a plus there is no support and google can suspend you at any time without giving a reason. As a service for communication it’s just to unreliable and unsupported to use. Even if you need to move to a paid service I’d highly recommend that over Google Voice.
No stars
by shainashane on 2021/01/12 02:45
Never works for getting messages right away. Not worth it. Use another app.
Google Voice
by Dginn68 on 2021/01/10 02:37
Everything about gv is great except it telling people they’re on Google voice and hitting the prompts.
Google voice has gone downhill
by honest businessman on 2021/01/07 19:00
This service now interrupts my calls and sends incoming calls to a busy signal.. or hangs up the moment I answer! Planning to end service with Google... there should be a lawsuit over Google interference in business affairs! I’ve reported the issue many times and it only gets worse as if I’m being targeted now for speaking out against their illegal and practices.
Gets worse and worse and worse
by TonyC_714 on 2021/01/07 01:25
With every update this app gets slower and slower, almost unusable. This is such a garbage app!
Developers likely aren’t google employees anymore
by Dave56467 on 2021/01/06 15:38
So slow and useless The “developer” comments are nonsense like “check your internet speed” when people complain that the app is not responsive and freezes Do any developers actually use or test this app? Are any permanent employees assigned to this or is just contractors? I bet it’s just contractors
Asking name before forwarding the call and Can not receive calls.
by Raj15leo on 2021/01/06 14:40
I don’t receive any notification for received calls. It shows up the missed calls anytime I log in. The other issue is it asks to state a name before forwarding. It makes no sense for this statement. Google is trying to promote there name it seems. I hate it
It picks up late
by stevosreview on 2021/01/05 21:44
It only rings once then hangs up almost as if it’s picking up my calls late! I miss every call recently... connected to WiFi and everything
S-L-O-W
by noone1327 on 2021/01/05 13:53
Works fine, but exceedingly slow. Synchronization of call and message lists with the server takes 20-30 sec. Google tech at its best. P.S. Got an absolutely useless "technical" reply to this review - "check your internet connection". To respond - it is laggy on any connection, including 300Mbit home cable, gigabit links at work and everywhere else. Thanks for your patronizing pointless advice. P.P.S. Ah, more great advice. (Of course I tried all if these trivial "fixes"). Any more wisdom?
I can use it!
by TracCart14 on 2021/01/04 23:29
I can’t get the app to connect to my google account. It constantly says “Something went wrong. Try again later”. I’ve uninstalled and reinstalled the app and also restarted my phone. Nothing gets it to work. I use my google number to contact my students’ parents and needs for this to be fixed ASAP. I don’t want to use my real phone number.
Could be better
by Billionaire Protege on 2021/01/04 20:49
Mass deleting messages isn’t available. Also highlighting and deleting isn’t an option. It archives. Doesn’t allow any setting changes. Can’t see what’s in trash if you delete by accident. Spam doesn’t allow deleting. Transcription is good but sometimes non existent. I use for business mainly and for other uses but isn’t as good as I’d expect from the leading tech company. I’d expect better from developers. Would be nice to see some new additions. Maybe a cleaner look. User Friendly for settings. I’d also like to see desktop features in the app. Changing voicemail or things of that nature. This is such a great service. To have in app would be a compliment to the app.
Terrible
by Awesome Dude 9999 on 2021/01/03 20:34
Omg this app is so bad I can’t even call anyone
Problem
by Simpleboy? on 2021/01/02 09:46
Why can’t I have a number,I finish all the verification but till can’t have a number
Can’t verify number
by Dream_Cass on 2020/12/31 22:25
Every time I try to verify my cell number it says that it can’t. What is wrong with it ??
Great but could be better!
by 216 to 317 on 2020/12/31 18:28
Love that I can use this for a second number. Love that I can text and send pics to a single person. Would love to be able to send pics to a group and videos...then the app would be perfect!
Force stop
by investor Ben on 2020/12/30 22:43
The app keeps hanging then stop working it before I updated it same thing after I did its keeps repeating itself
Newest update has Bugs
by kaycbabe on 2020/12/30 21:07
The newest update won’t allow me to send pictures This is significantly impacting my business and needs to be fixed ASAP.. I posted this a while back with no update. Please can someone help with this, support page is not helpful and my business is strongly being effected by this I need to send pictures to my clients everyday
Minor issue
by KingSi on 2020/12/30 19:31
In the past, I was able to forward my google voice text messages straight to my iPhone main number, but it's currently not working for me. Whenever I turn the feature on, it flips back to off on its own. Besides that, I've been in love with this app for about 7 years now.
Great
by dhh123jh on 2020/12/27 22:46
💯💯💯💯
Room to improve
by Scanner784 on 2020/12/27 18:11
Great app/service. Have been using it for years. Would be much better if app allows multiple numbers to be linked to same device phone number. It would make it so much simpler than having multiple second apps for second/third line for privacy’s sake:!!
Now with voice calls without a SIM card!
by FueledByRice on 2020/12/27 17:35
The new Google Voice finally allows voice calls over WIFI without a SIM card or if using non-US SIM cards. This is a wonderful improvement that now allows this nomad to finally be able to depend on my Google phone number.
I am having problems with my messages ever since the update.
by Shernette25 on 2020/12/27 01:58
Please fix this. I do not like giving out my real number.
Bring back video messaging
by illuminareINK on 2020/12/26 23:39
Wish the app was like the older versions where you was able to send videos.
Picture upload problems
by Matt N4 at Drexel U on 2020/12/26 12:12
Newest release with iOS 14: When sending photos as text, it's no longer possible to select And send multiple pictures at once. In fact regardless of how you select the photos you can't send multiples any more. Can you fix this?
THE WORST APP EVER
by ghost girl._. on 2020/12/22 20:02
I’ve downloaded this and when I click on my account to go in it says something is wrong try again later but I did and did not work but my internet is not the problem
Wish I can leave a message unread like Facebook messenger
by lailichee on 2020/12/22 01:35
I use Google voice for contacting my clients at work. I receive and send out a high volume of messages with strangers with a limited resource of time. Wish I can leave some of the text messages unread so I will remember who to get back to more easily... Overall a wonderful app that I can’t imagine living without!!
Calls drop and go straight to voicemail
by cjonhenry on 2020/12/21 20:33
All calls have stopped ringing to my device in the past month, and all callers go straight to voicemail. I can no longer receive any calls using Google Voice!
what happened
by exuser4445 on 2020/12/21 04:47
recent update causes app to lock up. receive notification about text —> open app —> (freezes) —> new message appears (unfreeze) i think it’s a basic expectation that when you are notified about a message, it already is waiting when you open the app to view, not have to wait for any kind of loading.
Shortcut Integration
by AppEscape.com on 2020/12/21 01:07
Please add shortcut integration into the app so I can for example tell Siri to place a call via Voice or to send a text message.
Modern expectations
by Cherryrdhd on 2020/12/19 02:50
This is Google and I expect better from them somehow but it’s the end of 2020 and I still can’t send people videos with this app, my pictures only go through half the time and some of my messages don’t go through either. Google really should be caught up with the times and doing way better than they are.
Spam messages on Voice
by Aishu00007 on 2020/12/18 19:22
All spam message come on Voice
Access to photos without the user permission
by Hero of the Soviet Union on 2020/12/17 15:10
This app is been given access to photos without the user permission. A kind of backdoor access to google or anyone can hack into the app can gain access to photos without the user permission. Hope you seriously work to fix it.
Great service
by TheGuyInTheMirror on 2020/12/17 06:14
The service is great. I love having a second number for voice, sms, and voicemail functionality all usable over a data connection. My only complain is with the app itself: Google’s making it difficult to erase multiple numbers from call logs as well as texts and voicemails. 2021 is approaching and I still can’t select multiple items and choose delete.
Google Voice no longer rings
by Exxse7en on 2020/12/17 00:56
Google Voice calls do not ring so you never know anyone calls unless you have missed calls enabled for email .. Google forces you to update the app.. They break it and then don't support what they broke .. IOS 10.3
Great
by Naija mola on 2020/12/16 15:07
Please add an option in the settings for security. Like faceid or password to use app
STOP THE RANDOM CALLS
by £¥øñÆ5ä on 2020/12/16 02:44
Random phone numbers keep calling me. I’ve had to put my number on “Do Not Disturb” & screen every single call. I get up to 20 random calls in one day. COMPLETELY UNACCEPTABLE !!
Google can’t seem to get this app right
by CoreyBrett on 2020/12/13 23:09
Have used this app for two years or so. Been frustrated by it the whole time. App freezes all the time. Calls don’t ring thru and hit VM. Lately the caller-Id takes several seconds to display the incoming number.
works but low quality
by wateringlawn on 2020/12/13 06:38
This is the poorest performing app on my phone, launching and changing modes between contacts, call, messages, etc and the app becomes unresponsive for anywhere from a few seconds to 20+ seconds at a time. Call quality is below average of all the calling applications on my device, including mobile calls, and calls are dropped regularly. These issues are consistent throughout all the versions released in 2020, using it from sometime March into December. I find it rather remarkable these issues don't change in any substantive way over such a span of time. As a result it's unclear whether I should pay for equivalent Skype or other offerings on the market.
Half of the call don’t make it through
by Nick in Brooklyn, NY on 2020/12/12 14:03
Phone doesn’t ring or ring once only. Then calls are displayed as missed. Nit a tool you can trust.
Can no longer send photos!!!!
by Geekbrain 24 on 2020/12/12 05:32
I have a personal business that includes sending photos of designs and samples to clients and I can no longer get photos to go through. I’ve used voice for 10+ years and I’m absolutely fed up with this issue with photos showing sent on my end and clients never receiving them. I’ve spent hours on voice help forums with no solution. This came up as they switched Hangouts to Voice. So frustrated!!
Want to be able to send videos
by Na.te15 on 2020/12/10 21:28
Unfortunately this is how I communicate for the time being and I would like to be able to send videos. Google if you can make that happen I would give this app 5 stars. Until then it only gets 4
Reliable, but some things..
by trickillusion on 2020/12/10 20:08
Would rate 5 stars if you could change the ringtone for sms messages!! But other than that, this app is reliable for calls and for texts, I appreciate that it’s always 100% free for domestic use. The UI needs some modifying. The text box for texts is way too small, it doesn’t resize like it does in the iMessage app as you write more so going back to review what you’ve written for longer texts especially can be a chore. Also, there used to be an option to forward calls as the actual caller id, or to just have your google voice number show up as the id which I really liked. But it seems that feature is gone, please bring it back!!
Needs some work, especially customer service!
by merta_may on 2020/12/10 19:15
Google voice covers the basics, you can make phone calls and send and receive text messages. For the most part, it has done everything I needed. I work for mental health facility, and when my job went remote I began using Google Voice to contact our patients about meetings. It worked well until I received a series of private messages, including a photo, via text message which was not intended for, or solicited by me. Out of respect for my client, I wanted to delete the messages without having to see the photo. In order to delete any of the messages in our conversation, I had to open the entire thread which meant opening the photo as well. I searched several times for an alternative, and deleted the app from my phone in the hopes that I would delete the messages. There was no alternative, and no helpful filter for unsolicited adult pictures. There was also no way to contact anyone at google about getting help. As soon as we resume in-person meetings, I will be deleting this app permanently.
Videos
by Mellow_J on 2020/12/10 02:36
It would be *perfect* if I had the ability to send videos.
No more wifi calls?
by thetobster on 2020/12/09 05:54
What is the point of this app if wifi calling no longer exists? Google why did you break and ruin this app?? Bring the old one back. I don’t get why removing popular features is a thing...
Broken
by Cynoclast on 2020/12/09 05:09
All calls fail now. No error or explanation.
I hate this app.
by G3G2NL0720 on 2020/12/09 02:22
I added this app to my phone so parents and students could reach me. Shortly after I began missing calls that were being made to my personal number. So I brought a prepaid smartphone so that those with my Google number. However, that’s not what happened. Now I can’t get voicemails and most of my calls are going to the other phone with Google voice. All I want to do is get this app off my cell phone and separated from my cell phone number, actually I want this mess removed from both my phone numbers. I know there has to be a way get get rid of the app. Someone please help!!! I did make sure I was logging into the correct account. I even sent the calls from Google voice to my personal phone number but my personal calls made to my personal phone number still were answered by my Google voice voicemail. I feel like you are forcing this app on those who decide that they no longer need it. Now I’m missing very important call and messages. All I’m asking is to have the Google voice app from both my phone numbers. I’m asking you to please remove the app...please!!
Wrong number
by nutella_98 on 2020/12/08 22:16
I have a US number. When I call another GV user with a US number, my number is displayed as a weirdo never seen +43. That is an Austrian country code. Never been there. It's all messed up. iPhone 7 iOS 12.4.1
Support for watch OS
by tickedoffuser on 2020/12/08 21:43
Should add support for Watch OS to be able to make and receive calls from there
Can’t sent gif nor videos
by camel0361 on 2020/12/08 16:10
Used to be able to send gif but not anymore, never been able to send videos
App is broken now.
by Camerbr on 2020/12/08 01:28
I needed to re-log on, on my iPhone XR, the screen pops up the keyboard in the top right of the phone with almost all the keys out of the picture. No way to reset it, move it, anything, so I can’t type in my login info to use the app.
Goggle voice will not let me call out.
by jackshit1234567 on 2020/12/07 17:58
I punch a # in, press call, and a completely different # comes up for confirmation. I’m so glad confirmation is a feature.
Another update unnecessary take always
by MsBrandy247 on 2020/12/07 17:35
Update: the latest update now you can no longer send multiple photos at once. Like that’s one of the dumbest things you could have removed. Why do I have to send one photo at a time when before I could send up to 10. Old review: Been using google voice for yearssssssss now I've been waiting on picture messages forever. But where has the hold delete option gone. I do not want to see text messages from years ago in my thread. Having to go into the message and delete every individual text is crazy. Other than that I actually really like this update. You added reply option to the notifications but it doesn't work 99% of the time. Thinking I replied to a message only to look an hour lately and message says failed.
keep Hangouts
by euroblueboy on 2020/12/07 08:45
this app and his web site are not ready to use, that's the reason I switched to hangouts, some times I could not text because the app have issues all the time, the web site as well I have to remove all the cookies and sign in again to make it work, never an issue with hangouts, sending pictures on the web takes to many steps, in hangouts is just CTR+V and send, I appreciate the Google Voice service very much but the site and app are not good. Keep Hangouts.
Won’t let me sign in
by fggefb on 2020/12/07 08:11
I sign Into this app and it takes me no where it just says sign I again
Interface is terrible
by AM6393994)3) on 2020/12/06 20:42
The function of being able to record calls is extremely helpful for my job, though I wish I could record outgoing calls as well as incoming. However the interface to actually go back and listen to recordings is just awful. Trying to get to a specific time in the recording is near impossible. When I try to move the slider or tap on the timeline on the phone app it just closes the voice recording and it’s incredibly frustrating. It’s slightly better when I open it in a browser tab on my laptop but even then it can just send it back to the beginning of the recording. Please fix this!
WiFi is NOT Unstable & Accept Doesn’t Mean Decline Call
by lanlinca on 2020/12/06 16:04
Declines calls when I swipe to answer half the time. Can’t make outgoing calls since last app update.
cannot turn off text message forwarding
by gratefulformusic on 2020/12/05 23:34
I am an able to turn off text message forwarding every time The switch is flipped in settings when I go back it is turned back on automatically -this is resulting in all text messages going towards voice also getting sent to my main phone and he's a huge pain a lot of duplicate messages are coming through. Pls fix!
Can not make Wi-Fi call after recent update
by etffhiugvvkotfvnkyv on 2020/12/05 18:52
Please fix ASAP
Terrible update
by Italian Bella6 on 2020/12/05 02:23
The updateIt’s glitching to allow forwarding messages...When you try to turn it on and back out it automatically turns it back off and will not let you forward messages
Can’t call out anymore
by doodlesoodlegoo on 2020/12/04 21:48
It was excellent up until the last update which broke calling out capabilities. Please fix this ASAP
Unknown
by dimbrough on 2020/12/04 16:11
I tried getting a number, but I only got a message that said that I could not get a Google voice number. No explanation as to why I cannot get a Google voice number.
Just cannot connect calls and app crashes miserably
by KrupaliP on 2020/12/04 16:04
Terrible service even after updating
Minor issue but over all pretty good
by Creatures3 on 2020/12/04 07:40
I use my GV as my business # that I give to my clients instead of my personal cell #. It works pretty well and for the most part I’ve been happy with the app. Recently I was having problems not being able to make calls when the wifi/mobile data was on. It kept saying my internet was unstable and I’d have to make the call using my carrier. I could do everything else (make/receive texts and receive calls), but just couldn’t make calls without it using my carrier. It was frustrating and when it would use my carrier, my GV # that my clients are used to wouldn’t be shown on caller ID, it would show some weird #. I tried shutting off and restarting my phone, turning off/on Wifi, checked to see if there was a new update, but none of that was working. I ended up having to delete/reinstall the app, and now it works as before. I like the fact that the new update now shows that the caller is coming through as GV, so I know that’s it’s a business call, it wouldn’t do that before and I wouldn’t know if it was a random caller or business. It would be nice if they added a feature where you can set a separate ring tone for the app.
This latest version
by Magic_Chris on 2020/12/03 22:52
It killed my google voice for outgoing calls. Please fix!
Google Hangouts worked fine. Voice is trash
by Cbaroque on 2020/12/03 21:13
Literally cannot place a call anymore because I get the error that my connection is not stable and that it will be routed through local networks. Makes Google voice entirely unusable. It should be a 100% VoIP service. I never want to route through my phone service. Never!
Can’t make outgoing calls
by vigilanttech on 2020/12/03 19:05
I have an iPhone 12 Pro Max and with 2 lines (FirstNet SIM and eSIM). Something happened in the last day or two where I am now unable to make outgoing calls. I get an error saying “Your internet connection is unstable.” and it tries to place the call through my carrier (AT&T). (I have tried with WiFi on and off and both lines have full signal.) The issue is this doesn’t work with 2 lines. It calls a random Google Voice number but doesn’t translate it to the actual number I am trying to dial. Incoming calls work fine over data so I know the internet connection isn’t “unstable”.
Piece of CrApp
by Ethanpompeo on 2020/12/03 18:38
Could google have designed a worse app? Probably not. Google voice is so buggy I can’t even make outgoing calls because it forces me to redial a random number every time I place a call. Constant lag and frozen frames makes texting very frustrating. So what IS it good for exactly?
Text Needs Improvements.
by bdunckel on 2020/12/03 14:14
Why oh why can we not send gifs or videos via text messaging?? Come on! Add that ability already.
Broken
by wael101 on 2020/12/03 14:11
Turn on wifi then it doesn’t make calls (your internet connection is unstable google voice has to place this call through your carrier....) but I have a very good connection and super speed internet lol
Highly recommended for International Calls
by Laxy9 on 2020/12/03 05:16
I haven’t used an international calling app for a long time, as the Apps are not easy to use. This App is entirely different and great! You can call any international number like you do call a local number on your App. Thanks!
Needs CarPlay integration
by Ramprackash on 2020/12/02 23:56
It’s much better now. Thanks for the updates. I mainly use the app while driving to call abroad. I’m sure there are others like me in the same boat(car??). Please integrate CarPlay support.
Thank you google
by iLOVEtocomplain2020 on 2020/12/02 21:55
Wonderful app
Why cant you send movies or files??
by LosAngeles90631 on 2020/12/02 20:00
Is attachments THAT challenging (for your developers?). Fire your developers and hire me! Pay ME - and I will give you attachment capabilities— so that GOOGLE doesn't look so “low-rent”!!!
Poor app
by Nicolela77 on 2020/12/02 17:57
Can’t sent more than one photo per message anymore. Without this feature it isn’t worth paying for my business account. Customers will need my personal phone number so I don’t send them 5+ individual messages.
Pls add delay/scheduled send
by cEtimor on 2020/12/02 03:16
Would be perfect app if I could schedule a message for later. Something comes to mind, but it’s a bad time to send a text message. I would love to schedule it to be sent later before I forget the thought.
Never rings
by Ken777ken on 2020/12/01 22:27
Somehow it never rings my computer neither my iPhone. I have background sync enabled and all the like. I always get missed calls and email notifications, but no ringing.
Struggle is real
by WashFL on 2020/12/01 20:53
I’m not sure If it’s just me but they seem to have jacked things up... from calls going straight to vm to no ability to mute a group conversation!! That last one is really annoying me!! Who thought that just because some idiot wanted me on this endless conversation , I could not leave the conversation or at least mute so my phone is not blowing up !! Ughhh. It’s not that hard GV... not that hard!!
Huge phone bill now what?
by lounge mixer on 2020/12/01 16:43
All I did was update from google hangouts to google voice and without any warning the free calls were now charged to my carrier and I got a huge phone bill. Google ruined a great service with this fake WhatsApp style update that can actually run up your phone bill if you don't know how to do the settings properly.
Why Google? This app is so slow!!!
by arturov4 on 2020/12/01 16:28
Hangouts was working great? Why are you forcing users to go back to Google Voice? Do you like watching the grass grow? Then you’ll love Google Voice. Molasses and snails are faster than this app.
iPhone
by Deedolph on 2020/12/01 16:25
Find a way to stream from my MacBook jus like Bluetooth
Good service
by -Bpr on 2020/12/01 01:49
Connections are good
It does not work with Puerto Rico area codes
by Omar reports on 2020/11/30 17:54
I live in Florida but have a Puerto Rico area code (787). Why would you not make it accesible to Puerto Ricans?
I don’t like it
by 🤍Natalie🤍 on 2020/11/30 17:47
Ever since I got this app random people call me now!😠
Useless
by @Beliebinbieb4ev on 2020/11/30 00:34
For an app that’s run by google I’m extremely surprised that it’s this awful. It’s absolutely useless for incoming calls and even with the spam filter on I’m still getting tens to hundreds of calls from random google voice numbers everyday. Every time I get a call, if it even shows up, as soon as I answer the call has already ended. It must be ringing forever on their end before it even gets to me. I’ve had this app for maybe a month or so and in this whole month I’ve not been able to successfully answer a single call. I have the notifications on and my phone is updated so I’m not sure what the problem is. Especially when I have to use this number for job opportunities and whatnot this is extremely unprofessional and annoying that I can never receive incoming calls. Also they must’ve gotten hacked recently or something because I called one of the “spam” numbers back to get them to leave me alone and it was a clueless guy who said about 30 people had called him that day also complaining about how they’ve gotten repetitive calls from his number. He had no idea what was happening or why so clearly someone is linking random numbers to google accounts (which is odd because I thought it needed to be verified first which he obviously didn’t agree to) and spamming other people with accounts. What worries me is that my number starts with (859)429-**** and a lot of the spam calls start with that as well, so it makes me wonder if people might hack my account too to call randoms. Please fix this because I really don’t feel like having to find yet another app and change my number yet again. This is absurd and I can’t believe this app came from google
Great Phone number to have
by TechMahn on 2020/11/29 21:31
Google and I have a love hate relationship, and Google Voice is one out of the 3 Google apps that got put on my iPhone. A Google Voice phone number is worth its weight in Gold. The app doesn’t have adds, I’ve never encountered a service that it didn’t work to sign up with, with the exception of another Google Voice number, it can be transferred to another Google Account, can forward to multiple numbers simultaneously, and there are some very cool feature in the Legacy site but apparently that’s going away. Everyone should have one, or two or three. Then you can have a full blown conversation with yourself.
Notifications
by MyOwnSunshine on 2020/11/29 16:25
I too would like to change the notifications on this app. And be able to switch one off or on. Between calls and texts.
Solid app but.....
by Ra Skywalker on 2020/11/29 14:00
I do like the app, but the major issues I have are the transcript services for voice mail, and above all, the fact that you can’t mass delete messages. That is by far the most used feature any person would use...... yet it is not there and available. Which takes more time to manually delete messages. That is the stupidest time waster ever and almost singlehandedly will stop me from continuing to use the app for my business.
Can’t use google voice after APP updated!!
by Pokemon666 on 2020/11/29 01:48
I can’t use the google voice after doing the updated. I’m using iPad Pro. After updated, every call I made will directly to my own cell phone and can’t use iPad to receive the voice from the one I called. PLZ FIXED IT! Soooo annoying!
Cannot call over LTE T-Mobile
by EL31415 on 2020/11/28 19:12
Cannot call over LTE T-Mobile formerly Sprint Wifi calling work perfect but on mobile data it’s a no go. Problem since the last update, previously everything was working fine. Forced to use Hangouts app to make and receive voice call on mobile data.
I like it but I don’t
by 2( dfbdsbjrc on 2020/11/27 23:12
Time from time it will call my real number and other times it will say click 2 call which call that person on my real number I also don’t like that there are ways to date back to old text because I get in trouble that way over all I am not happy with the app most of the time
Reza
by dr rezamehrpouyan on 2020/11/27 03:40
Tnx tnx googoolii
a m a z i n g
by yessuur on 2020/11/27 02:37
I got this for my business and unlike other apps they don’t charge so that’s really the reason for the five stars I have used it for about a month now all is well
Google Ruined It !! Now It's Back !!
by The Cazman on 2018/09/29 13:37
The latest version has some nice improvements but added some other issues. I like the ability to send photos and use emojis. I don’t like that it no longer recalls and suggests the numbers that you have sent texts to. Because I don’t link my iPhone contacts to it, If I delete a text string I now have to look up the number to start a new one. It should suggest numbers that have been used even if the archives are deleted and allow us to delete a suggestion we no longer need. The opposite is true for phone calls. It not only archives the phone numbers of calls you make but there is no way I have found to remove them from the archive. If these two issues were resolved I would rate it 5 stars. I'm updating my previous negative review to a positive 5 stars. Defects have been corrected and it is easier and more reliable to use. I especially like the ability to easily and permanently delete conversation and call history. Thank you Google !! Totally non functional for texts. Used the prior version all the time now there is no way to send a txt because the ">" that used to be there to send is missing. Also, after you enter the destination number you cannot get back to the message without starting over. This is a total train wreck. (Using iPhone 6s with latest iOS update).
Minor issue but over all pretty good
by Creatures3 on 2020/12/04 07:40
I use my GV as my business # that I give to my clients instead of my personal cell #. It works pretty well and for the most part I’ve been happy with the app. Recently I was having problems not being able to make calls when the wifi/mobile data was on. It kept saying my internet was unstable and I’d have to make the call using my carrier. I could do everything else (make/receive texts and receive calls), but just couldn’t make calls without it using my carrier. It was frustrating and when it would use my carrier, my GV # that my clients are used to wouldn’t be shown on caller ID, it would show some weird #. I tried shutting off and restarting my phone, turning off/on Wifi, checked to see if there was a new update, but none of that was working. I ended up having to delete/reinstall the app, and now it works as before. I like the fact that the new update now shows that the caller is coming through as GV, so I know that’s it’s a business call, it wouldn’t do that before and I wouldn’t know if it was a random caller or business. It would be nice if they added a feature where you can set a separate ring tone for the app.
Major bugs
by JXuba on 2019/01/04 07:22
I’ve used GV for years. Ian using this app on an iPhone 6 with latest iOS. The current version contains two major bugs that currently make this a three star app. 1) when texting photos, an occasional photo will perpetually stay in “sending”mode and remain at the bottom of the conversation. Sometimes it is multiple photos that are stuck and you have to scroll up to get to the latest message in your exchange with a particular person. This issue can be present in multiple text conversations and every time you send or receive a text from that person, the picture or pictures are the first thing you see, even if they were sent a month ago. There is NO WAY TO DELETE THEM. The only way to fix this is to delete the entire app and reinstall it. 2) The text box where you compose your text message frequently is missing no matter who you try to text. The only way to fix this is to exit the app and open it again. These bugs are quite annoying. Granted, it’s not that difficult to to exit and reopen the app to fix issue #2 but the frequency that this needs to be done is a bit much. Deleting and reinstalling the app multiple times to fix issue #1 has gone way beyond being just a minor annoyance. I’m hoping these issues are fixed soon.
Crashes regularly, many bugs
by LostInSicilia on 2018/05/05 02:48
I have been using this app for 1.5 years because I love the concept of a free way to text message and receive calls, but the app itself is the worst app on my phone. It crashes several times a week. When replying from the lock screen, it often does not actually send the message but doesn’t let you know it failed. I cannot send or receive video messages. A new message notification may pop up, but then when opening the app it may be super delayed in appearing. I regularly click on one text message and it opens a different one. 90% of the time if someone calls me, we can’t hear each other and I have to hang up and call them through a different app. I have to forward my calls instead, which works well. I have to use Google Hangouts to make free calls, because using the app either doesn’t work or uses my cell line that costs money. There are a couple of pictures I tried to send once and failed, but the app still shows them as pending months later and there is no way to delete them without deleting the whole conversation...so I have to scroll through them every time to see the latest message. Google obviously does not care to invest hardly any money or time in improving Google Voice. If I knew of a reputable and more reliable free phone and text service, I would use it instead.
Mobile data calling is broken
by JustGiveMeWorkingApps on 2020/09/17 11:45
Google Voice claims you can make and receive VOIP calls using WIFI and mobile data, provided you configure that you prefer this option versus using your mobile phone number. However whenever you are off WIFI and on mobile data, the app says your “Internet Connection is unstable” so it’s going to use your mobile phone number anyway as a fallback. I assure you my LTE service is excellent and I have no trouble with Zoom and Skype and WhatsApp video calls over LTE, so a voice only call on GV should be a piece of cake. By saying your “Internet Connection is unstable” Google is just making up an excuse for their app being broken. It’s actually Google’s app that is unstable. Too bad they killed making and receiving calls in Hangouts because that worked perfectly all the time. UPDATE: Lowering rating to 1 star. Google contacted me to say I should test my Internet bandwidth while on LTE. Obviously the developers didn’t read what I wrote above about other voice and videoconferencing applications working fine. They simply cannot believe they have a bug and they’re going to blame it on something else. What hubris! And by the way I see similar replies to other poor reviews of this App. Google, Ookla Speedtest shows 11 Mbps down and 3 Mbps up under the worst of circumstances. If that isn’t enough for a phone call, I don’t know what is.
Calls no more ?? And no address book
by yellowkiwi on 2017/12/02 21:05
Still not improved!!! I have been using Google voice for nearly 4 years. I needed a safer way to contact clients while Keeping a low profile as well as a way to contact guys I date and block them if need be all while having the ability to archive messages to reference later since I’m also a writer. Overall the service works great but why no address book was included in iPhone app version is beyond me. So I had to add the clients number to the iPhone which became problematic when Facebook linked my profile to these contacts and all the sudden my privacy was violated. And because you can add and update or block numbers from the app only when you log in via your email it gets super annoying. I also wish google had allowed for pictures to be sent out not just received. I recently downloaded another Google voice 3 app which I hoped included an address book along with picture sending and since downloading and using that I can no longer make calls using regular Google voice app. I also wish the messages wouldn't be separated into various conversations with the same person. Why couldn't they archive like regular text message for the same number. Google please fix!!
Concept great but some big issues
by Reggae Ball on 2020/09/19 14:11
They really need more options on the notifications, I want sound on calls but not for texts etc. That is a hugeee issue, I do not need a beep every time I get a text. As well customized notifications for each contact would be huge, the ability to mute someone but not block them etc. Also it would be amazing if we could pay to have mutiple numbers, and that we could have multiple GV numbers that go to my cell. I’d hand out one GV number for personal reasons, and another for work reasons and then I’d be able to filter them automatically. I’d pay for that time saver! Rather than to have to customize options on how contacts calls are sorted. And then if you need to you can filter them additionally on top of that. Instead of a pyramid filter think of it as triangle on top of a triangle filter haha. Also a watch app would be amazing. I usually leave my phone behind and it would be great to hear voicemails from my watch. Thanks for your hard work!
Love it. Excellent for Legally Recording too!
by manDown1130 on 2017/09/18 17:04
I have had this Google phone number attached to my regular number for quite some time. I downloaded the app to my iPhone and was exceedingly surprised at how user-friendly and convenient it is to have a second number that is really attached to my main number. And I do not have to download "sketchy" apps that want to download my contacts to their server and all the other things that are so questionable these days. The part I do really love and have used, is that when people call my Google number, I can press the number four on the keypad, and it plays a legal recording telling both parties that the call is being recorded. If they continue, that is their legal acknowledgment and then Google sends you that entire recording to keep or archive on their trusted servers for as long as needed. Overall, I really cannot say enough about the Google number feature. And the app that I am reviewing here, is just an added bonus that deserves 10 stars in my opinion.
Good flexible calling app
by Noeldude on 2020/07/26 05:52
Lots of stuff to like here. I really like having a second number I can give out instead of my personal cell number. Excellent call quality if you have a solid data connection. I can use my Google Voice account on multiple devices and my laptop browser. I don’t travel much, but when in Europe I can call back to any US number for free if I can find WiFi, plus some of the lowest rates I’ve seen to international numbers. Unlike Skype or WhatsApp, this uses a regular phone number, so the other party doesn’t need some specific app, just a phone. Supports multiple accounts so I can seamlessly use both a personal number and a work GSuite number on the same device. I can transfer calls between my devices; start a call on my laptop, then transfer to my phone. This is really a wonderful platform and I’m happy to see google giving it more attention lately. I’ve been using google voice for years and it keeps getting better. Thanks!
Love the service, not crazy about the latest update
by ImaGSrider on 2017/10/22 14:59
**Update. App version 2.8 on iOS 11.0.3 iPhone 7 on AT&T. The app constantly crashes to the point where I have to type text messages in a different app then copy & paste into the GV app and quickly hit the send button before it crashes. It is not a matter of “if” but “how fast” would it crash... I am a total GV fan and extremely thankful for the service which I would gladly pay for. Now, considering this is a free service and a free app it seems ungrateful to criticize but my intent is to provide feedback rather than complain. Since the last update the app (on iPhone 6, iOS 10.2.1) is SLOW! It takes forever to show new messages/voicemail and when searching for a contact, it takes a few seconds for each letter! Another aspect of the update I am not crazy about is the way the dial screen works; you can either input a number on the keypad (default) or if you would like to search by name, you have to touch a keyboard icon which then takes forever to bring it up and another forever for each letter you type. Not sure why this massive slowdown but I am at a point where I am looking for an alternate app for GV
Updates are making use more difficult
by jamman9000 on 2018/08/19 03:23
I was really happy to see GV getting some love again with actual work being done on it... But soon into the changes I noticed the first downgrade in functionality. Before, I was able to use the dial pad to search my contacts' by name using the letters associated with the numbers AND could just search by the phone number itself, but it changed. Instead, searching by number became the default and to switch to searching by alphabet I had to tap a button that brought up the keyboard. I don't understand, the first way had the best of both worlds in one... is it because we don't associate letters with dial pad numbers as much anymore? Then this new update came out (mid-August 2018) that got rid of the alphabet search function entirely! I have to go to the contacts tab and search for my contact and go through so much more now to just call someone. I was annoyed before, but now it's very frustrating! Not having much of a problem otherwise... Please improve the dial pad contact search! Bring back the all-in-one method!
Not bad
by LambdaPrincess on 2017/09/27 23:36
The Google folks have been working hard on this app since they give it the functionality we all expect when we text. I have every faith that they will finally get it together and that one day it will work effortlessly like it used to before they added the features that we all asked for. Google voice, in general, is a service that I cannot see living without. In my opinion, google voice must be something that God created on the eighth day after he rested on the seventh I love it that much. I feel sorry for people who do not use Google Voice as their primary way to contact people. I can't think of any way that they could possibly improve google voice's incredibly rich and awesome features, except to finally get the app to stop crashing a few times a week.
Great in theory, so-so in practice
by Coco3102 on 2020/02/23 13:34
I love the idea of having a second phone number that’s separate from my mobile but accessible on it. I’ve used Voice for years for all kinds of things that I want to keep one step away from my “private” number. In the last couple of years, though, I’ve found it periodically stops working with iOS. I have no idea if this is Google’s fault or if it’s something Apple does in its updates, but I hit these patches where I can’t get it to ring through the app or through call forwarding if I delete the app. I do all the suggested fixes online, and it still might or might not work. I just have to wait for an update. I’ve missed a couple of important calls this was and have to say I don’t think I can rely on it for everything anymore. I’ll still use it for things like making calls through my laptop (great for conference calls - the sound seems to be much better than speakerphone), but I can’t recommend this for anything really important if this issue keeps happening.
iOS 14 broke Google Voice
by vincentc3rdIII on 2020/09/27 20:58
Ok. So I am a google voice power user. I do not even know what my phones real number is. Everything was fine until ios14. It took me a few days to figure it out. Here is the problem. Under the setting that says “Make and Receive Calls” the choices are “Prefer Wi-Fi and mobile data” or “Use Carrier Only”. The best choice is Prefer Wi-Fi and mobile data. That was what I always used and it worked great. However, since the iOS 14 update that choice breaks Bluetooth in the car. No one can hear you. Also, calls keep dropping. So I switched to “Use Carrier Only”. That works fine with Bluetooth in the car, but “hey Siri call John smith using google voice” does not work with this setting. Also, creating a shortcut to call from that Siri command does not work with the setting “Use Carrier Only”. Please fix it so that Bluetooth works perfectly with the “Prefer Wi-Fi and mobile Data” setting so that Bluetooth works in the car and I can use voice commands to dial through google voice.
Good but could be much better
by khtestgv on 2018/02/16 03:27
The whole purpose of using GV is so I don’t give out my personal number and avoid unwanted calls. When people call my GV #, it rings on my cell like my regular network #. It would be great if I can get (sound/vibrate) ring notification within the app that is “separate” from my regular phone. That way I can tell the call is coming in via GV # or personal #. Tried multiple work around but doesn’t seems to work correctly. An online article suggested downloading Google Hangout App and have the GV # forward to Hangout instead of my personal #. Doing that does allow a separate notification in the Hangout app when people call my GV # and regular number would ring normally. However, downloading 2 apps is a hassle and cause problems with other functions and more confusing. Why need 2 app google? when GV app can be improve to ring separately. Also, if contacts can be manage within the app would be better. Not sure why it wasn’t included with the app creation or update.
Needs some work, especially customer service!
by merta_may on 2020/12/10 19:15
Google voice covers the basics, you can make phone calls and send and receive text messages. For the most part, it has done everything I needed. I work for mental health facility, and when my job went remote I began using Google Voice to contact our patients about meetings. It worked well until I received a series of private messages, including a photo, via text message which was not intended for, or solicited by me. Out of respect for my client, I wanted to delete the messages without having to see the photo. In order to delete any of the messages in our conversation, I had to open the entire thread which meant opening the photo as well. I searched several times for an alternative, and deleted the app from my phone in the hopes that I would delete the messages. There was no alternative, and no helpful filter for unsolicited adult pictures. There was also no way to contact anyone at google about getting help. As soon as we resume in-person meetings, I will be deleting this app permanently.
I use this for my work line and it’s infuriating
by j_betty on 2017/12/19 02:54
I run an animal rescue and I meet all types of total weirdos and sketchy individuals that try to call middle of be night, try to look up my address, give out my number to total strangers that have absolutely no regard for other people’s lives. Insert google voice, to give an additional line to my phone so I can keep it on me all the time without an actual second phone BUT have at least a small amount of privacy and keep track of my work people from my home people. BUT THIS APP CRASHES ALL THE TIME. ALL. THE. TIME. Almost every day, and often multiple times in a day. I will be trying to have a convo by text with volunteers giving time-sensitive information so they can have written instructions to refer back to later when they’re at the vet and I can’t get because it won’t stop crashing. It’s absolutely maddening. Very little options in settings. The whole app is very clunky and SO. SLOW. There’s a substantial delay using Google voice. If I knew of an alternative to this I would absolutely use it.
I hate this app.
by G3G2NL0720 on 2020/12/09 02:22
I added this app to my phone so parents and students could reach me. Shortly after I began missing calls that were being made to my personal number. So I brought a prepaid smartphone so that those with my Google number. However, that’s not what happened. Now I can’t get voicemails and most of my calls are going to the other phone with Google voice. All I want to do is get this app off my cell phone and separated from my cell phone number, actually I want this mess removed from both my phone numbers. I know there has to be a way get get rid of the app. Someone please help!!! I did make sure I was logging into the correct account. I even sent the calls from Google voice to my personal phone number but my personal calls made to my personal phone number still were answered by my Google voice voicemail. I feel like you are forcing this app on those who decide that they no longer need it. Now I’m missing very important call and messages. All I’m asking is to have the Google voice app from both my phone numbers. I’m asking you to please remove the app...please!!
Quit changing the settings
by Wickedb69 on 2019/01/01 22:37
This isn’t a bad app. The problem is that every time Google makes it “better” they make it worse. Leave the settings alone. Urg!!! Now callers either have to say their name, and most new callers don’t want to do that or it connects directly to my line. The other option is to see my Google number as caller ID. With the first option, if callers don’t say their name ( and new callers usually hang up ) I have no idea if it’s a Google call, which I use for privacy, or a personal call. There’s no privacy anymore. There’s a reason I have a Google number!!! It used to be that I could see the caller ID, and there was an announcement that it was coming through the Google line, which was perfect for deciding how to handle a call. After this last update, it sent Google callers to my private VM until I could get in and change it. Leave it alone!!! Don’t change settings when you update. I don’t need you to adjust things for me. And include the option for me to decide how calls are answered. Quit deleting options.
Voicemail playback is losing its user-friendliness
by golfshot474 on 2019/06/06 19:09
I love the service and have used it since about 2006 or 2007 (I think). My only issue is that the app is making it harder to listen to voicemails. Oftentimes the voicemails play back on a low volume, which is on me because I have to wait until a message is playing before I can increase the volume. That isn’t the app’s problem... Because it starts at a low volume I have to replay the message after I am able to turn it up, and I don’t mind doing this. The problem is that it is almost impossible to scroll the voicemail bar back to the left now that they added a feature to delete the message, by swiping left on the message. When trying the drag the voicemail bar back it ends up sliding the message over for the delete feature. Frustrating because if I have a long voicemail (1min+) I don’t want to have to wait until it’s done before I replay it. Especially when I have multiple voicemails to listen to. FWP
Fantastic
by picknassaro on 2019/05/28 21:30
I’ve been looking for a way to have the type of functionality iMessage gives you on iPhone/iPad/Mac, but with Windows instead of a Mac. This is literally perfect for that. I get messages, calls, and voicemails on any device, any OS, truly what I needed. Would love some of the silly niceties of modern messaging apps like stickers, read receipts, message reactions, end-to-end encryption if it isn’t already present, etc etc... If there were any way my non-GV contacts could see my messages as if I were on an iPhone, like if Google Voice were able to send my messages through iMessage servers via some kind of deal with Apple, then that would just be icing on the cake. My communication on any OS, but without my iOS friends having to deal with the green bubble issues like insecure communications and low res images and such. But for now, I really do love this.
What happened? Crashes a lot
by faystar85 on 2018/01/29 04:18
OMG! Do you know how annoying it is to write a text and then it crashes and you have to write your text over multiple times? Infuriating. I use my app for business and it always worked perfect and I couldn’t complain at all. However, in the last 2 months, the app just randomly crashes and it happens when the app is open for longer than like 65 seconds. It’s insanity, I really hope you guys fix this! It’s such a waste of time right now but I already have this number printed everywhere so please please fix it. I would gladly pay a small fee just for it to stop crashing. I have to text my texts in another app like text or notes, then copy + paste. Or copy and paste as I am typing just in case the app crashes. I’ll change my rating if the app gets updated and the bugs fixed. If it doesn’t get fixed I’ll be rating the app even lower. Cmon google, lets get it together! This is unacceptable.
No more linked texting
by Chris_cpu on 2020/09/18 12:31
I use Google Voice texting app for my “On-Call” as an Admin at a statewide Hospital for Doctor’s & Nurse’s that affect patient care. Before when I get paged to my google voice phone number it used link-up to my actual personal cell phone and that particular notification would be a HIGH PRIORITY page and identified based from the phone number listed in my own personal contacts so the paging would alert me in the middle of the night should anything go wrong. Instead the page only shows up on the google voice texting area for only a single “ding” that is easily missed. I have checked and rechecked my settings and as far as removing my personal cell from the linked phone to only re-register my personal cell for only the same results. Please Google support!!! I really need this to work as it was working before so whatever changed since mid-July-2020 should be turned back on or changed back. This has been an AWESOME alternative up till now. I will rate this app again hopefully when it is polished up.
Used to work better
by Gnlgates on 2020/09/09 20:17
I’m not sure what happened, maybe an iOS update, but it’s not the same. I have this number to use the recording function, I am a medium student, I record readings and send a copy to the sitter after each call. The calls are never automatically transcribed, which is fine, I honestly don’t need or want that function (it should just go away imo) but instead I get an email with a link option to listen. Unfortunately how it opens has changed and is now causing issues. In the past I would open the link from the email (it would open in safari (didn’t matter if I viewed or downloaded) and then copy the link in the browser window and send to the sitter via text. Now I’m getting “open in iMovie” only option mp3 format and the sitter can’t open the file. I don’t see anywhere in my phone or app settings how to change this. I don’t know why or what caused it to change.
Favorites gone ?
by ashwinks on 2019/10/03 00:34
Update Oct 2, 2019: Are there any plans to implement feature for favorites? Many, if not most, use the app from the car, and it’s difficult to browse the contacts or call history... ———————————————— Nice look and feel - but would say a D grade on functionality. The favorites feature was already barebones- with “suggestions” having to suffice as “favorites”. But now, it’s completely gone!?! Like many others, I use this while driving and I want to be able to call someone with just a tap, rather than search. Why not have a tab with 3x3 (say) tiles for your top 9 favorites, and set another tab for “suggestions” or leave it incorporated with “contacts” ? Please (re)design a functionality for favorites, pretty please!! UPDATE 10/8: Things seem to go from bad to worse. Now the suggested contacts are gone, and I have to constantly scroll through the contacts list, find the person I need, open the contact screen and the choose the number. In the iPhone app, it then asks you to confirm the call. Given that I (and many others, based on the reviews I read here) use this to make calls while driving, using this app has become a very hazardous task. While I really love the app for its cheap rates and simplicity, the lack of valuable (and commonly available) features is very disappointing. Please implement a “favorites” option.
Finally!!! An app update that makes this stable
by Ra1129 on 2019/03/15 06:26
I love google voice and I love this new updated stable app but I absolutely hated the old google voice app on IOS devices. Slow and laggy, would constantly crash or become unresponsive my favorite little quirk was that at time you would click to type a text and the text field and keyboard would both disappear and you would be forced to force close the app in order to possibly get it back up and running. NOT ANYMORE! This update resolved 99% of the issues that I ran into before the app performs faster and smoother and doesn’t have the little quirks it used to. Thanks google for finally tossing us IOS users a bone and getting this fixed and done right, next time maybe do it a little quicker than 2 years.
Please make it so I can tell if incoming calls are from Google Voice!!!
by Unstoppable747 on 2018/10/25 17:43
This honestly is a great app, I use the number for my business, and for the 8 months that I’ve had it, it is not buddy or troublesome at all! My biggest dislike with the app, is that since the calls are linked with my phone, I can’t tell if the calls are coming from my business number (Google Voice) or not, and this is a big deal! Since I want to be able to respond professionally to a call for my business! Another dislike I have with the app, is that the the notifications sound for texting, is the Tri-Tone sound that comes stock with notifications from all apps. This is annoying because when I hear the sound, I am unsure whether it is from other apps or Google Voice. And before you think you can change it to something different, specifically only for Google Voice, you can’t! Google please fix these issues with a solutions that’ll make it so people can tell if an incoming call that they are getting from Google Voice is coming from Google Voice or not, and also allow it to have one different or a variety of different sounds for incoming texts than just the stock sound! If you make these adjustments, I will publicly proclaim the greatness of the app and system all over social media!!
Google voice works - simple basic free app that works
by whydoesapplecarewhoiamnow on 2018/12/30 23:30
There are a lot of phone number apps that aren't free and are not nearly as good as this one. The app does what it is supposed to do which is send and receive text messages and phone calls. The phone call quality on my cell phone is actually clearer than when I use my own provider. My provider is one of the big 5 nationally. What I read on negative reviews is that it saved text and call number history. That seems to not be the case in the version I am using now. I did something no one else mentioned which was delete the app from my phone, restart my phone, and add it back. Once I did that all those issues were gone and never returned. Yes this is the iPhone version lol.
Can’t stay on call if phone screen is asleep...
by tevin on 2019/09/30 20:08
I have been using Google voice for years, and although it has never been perfect, I have at least always been able to make phone calls from my Google number. The new format (where it calls entirely from the Google voice app instead of through the phone app on my phone) is absolutely horrible compared to the old method. I was just on hold for 40 minutes and my phone screen goes to sleep and it disconnected the call. You should still be able to put the phone to sleep and have your call stay connected, like with any other phone call you make. Sometimes too on the new calling screen I cannot use any other apps or go on speakerphone unless I have google voice pulled up on the screen. This makes the phone basically useless if I am trying to also refer to other information-through an email for example. Please fix! Thanks!
Good, but DOES crash & lacks user design attention
by Doug757 on 2017/10/16 12:19
I have been using it for couple years now. Like the integration w/my Google email, etc. BUT, latest version seems to crash w/in 15-20 seconds whenever I try to create a text to send. I think the 'split personality' between Google Voice & Hangouts is confusing. I prefer the GV interface for communication, it's simpler; and I think the voice call quality is better (probably because it requires calling out via your cell number; Hangouts allows calls via wifi or 'data' connection.) BUT -- the GV app really does need a comprehensive design makeover. It doesn't have an option to group messages, it's confusing & cumbersome to delete messages (and it's different from Hangouts cumbersome system), it doesn't have a way to 'mark' messages you want to come back to, etc. In other words, it's potential as an effective and desirable voice&text communication app is squandered by what seems to a design-by-techheads -- user friendliness is not in their consciousness. And boy does it show. (Hangouts, for what it's worth, seems more bent on trying to be the 'cool' app; it's shortcoming are similar but it leans more heavily on texting side, I think.) Wow. GV could be great. I can't figure out who's got the brain block at Google to explain why it falls so short..
Incoming call notifications
by coffeegeekmn on 2020/03/04 16:25
I have the latest version of Google Voice and iOS 13 on my iPhone. The app used to show me incoming calls to my iPhone were being routed via Google Voice along with the incoming phone numbers caller id info. Not anymore. Now all calls coming through Google voice appear to be a regular incoming phone call to my personal iOS device. I don’t answer unknown incoming phone calls to my personal number as nearly every one is a robocall. However, I always answer every phone call coming into my Google Voice number. I haven’t been answering a lot of legitimate Google Voice incoming calls over the past month or so because my phone no longer shows it’s coming in through Google Voice - it looks like a regular phone call coming into my personal iOS device. I am not sure what happened. It used to work great but not anymore. The only solution I can think is to have incoming google voice calls show my google voice number as the one calling my phone. I used to do that but it’s nice knowing who is calling you so I switched it around a few years ago when I realized the phone showed it was an incoming google voice call. Back to the way I had it set up many years ago until this gets fixed. I am not sure if it’s a Google thing or an iOS thing but it’s annoying.
How to know if calls are GV or cell phone number
by Lizard Trails on 2019/06/07 19:36
If you want to know whether the call is coming from your personal number or your google voice number without having to use the awkward call screening (where it asks callers to say their name before the call goes through), then don’t link your phone number, granted you’ll have to use the default option to make calls over WiFi and data instead of using your carrier. Now all google voice calls will come through the app, so when a call comes, you will see that it is a google voice call. However, if your data service is weak, then the call could be dropped, but at least you’ll know it’s a GV call and you can call them back later.
Really Good. Not Perfect.
by Social Dropout on 2020/02/15 17:52
This app is great as a second number. I’ve used it for years on and off. I tried using it as a primary number but found that it’s lacking in some respects. One thing that I find annoying is that I can’t access or send texts while I’m on a call. There have been a few times that I need to send a message or refer to one while on a call but couldn’t access them. You either need to hang the call up or hope the call doesn’t run long. The other issue is if you hit the power button to shut your screen off, it will cut off your call. If I’m on a call and I’m using a headset I often shut my screen off so I’m not consuming additional battery life or accidentally hitting an on-screen button. With Voice you have to leave the screen on the entire time you’re on a call.
Keep nuisance calls and text messages down on your land and cell phones
by Jsey on 2019/06/16 16:03
I’ve had this service since is began and love it. Job hunting is hard enough without the spammers going to those sites and falsely acquiring your private information to add you to their call lists. This way if there is a legitimate inquiry they can leave a message either voice or text otherwise it is often blank. My regular cell phone is ringing all the time. Special events also are a good opportunity for this app. While you can monitor the calls from your cell phone you are no being interrupted during meetings or other moments in life when it’s not convenient to take these calls. It’s great
Google V w/Hangouts on my IPhone 7plus
by Peri2201 on 2018/09/17 00:30
I used to like this app until it became confusing ! It’s great having a second number that can be called within the Hangouts app! Or by Google Voice only! Thing is the transition and ease of use is taking too many steps and not really as functional as it claims! I don’t have as many crashes now but I can’t seem to get my regular calls to come through from my cell phone when friends & family call on my cell phone # But it’s fine when friends or other ppl call on Hangouts with the google phone number ! It’s seems to reroute my iPhone # calls to Google voice but I’ve not set it up that way! I’d like the 2 numbers to be used when I’d rather be talking on one or the other. Or just have ppl call Hangouts that aren’t family or close family friends! Just use the Google V with Hangouts for acquaintances!! Why isn’t this possible ?? I can’t get the thing to disconnect from my carrier ! At least that’s what I think ! I added credit to the acct. so it wouldn’t charge my carrier ! I switched my iPhone on to WiFi calling only !! That should keep data down on my carriers calls and usage CORRECT ???? Would be nice to have at least an online means to contact the google apps and calling features !! Help us out more‼️‼️‼️
Good idea, needs functionality improvement
by pato white on 2019/02/04 19:56
I think it’s great that someone can port their number over to an app and keep it for their own personal use going forward. Because of this, I am able to have a work phone/personal phone all in one instead of carrying around two phones like most of my colleagues. The unfortunate part, however, is the fact that some basic functionality improvements are highly needed. The app will continue to show an unread message alert well after I’ve read the message. Several times even. Using emojis, or any other keyboards for that matter, is complicated and requires 30 clicks of the same button. Texting is so much easier on my iPhones texting that I find myself reverting back to its use instead of this app. Yes, I love the idea of this app, but because it’s so cumbersome to use at times, I don’t use it as much as I otherwise would.
Useful if you move abroad
by MissJubilee on 2020/11/17 15:38
I ported my US number to Google Voice when I took a job overseas. This has allowed me to receive texts confirming my identity (eg from a bank), other texts, and transcriptions of the rare voicemail message. I connected it to Hangouts, which I use a lot already for work, but they also come through to Voice. I can’t use the Voice app for actual calls since I don’t have a US SIM/service plan. It would be nice if Voice would have a system by which I could receive calls over the internet that were dialed to my US number, now that it’s not going to be linked to Hangouts anymore. In theory, I could receive Voice calls with Hangouts, though that never really seemed to work.
Less Glitchy Interface
by Thankful Ben on 2017/09/06 06:33
Have been using Google Voice almost since it was released, and have ridden through the ups and downs. The v2 interface looks good, photo integration is great(!), conversation view is wonderful, and the same old integration with Contacts and the Phone apps is awesome. The August 2017 version (2.6) has improved the lag significantly, but still pauses sometimes. The June 2017 version of Google Voice did not function smoothly at all on my iPhone 5s. Every action, from scrolling to creating a new message to searching, took a moment or two to get a response, if the action even registered at all. Not a pleasant or efficient experience. Long press functions are back in v2.6, after a brief hiatus! SMS conversations can be archived, individual messages can be deleted, and both voice messages and call histories can be multi-selected for faster management. All this is faster and more intuitive than the past few versions. Thanks! I'll finish by saying that the ability to switch between multiple GVoice accounts (as in Hangouts) is also really great!!! I previously had to use different apps for different numbers, but now they are better consolidated here. 👍👍
Could & Should Be So Much Better
by Buddydpug on 2019/04/06 22:02
I appreciate that Google makes this app for ios and that it is free. However, like Google Tasks and other Alphabet products, the proof is in the execution. It’s the inconsistencies that are troublesome. Why, for example, do my messages sync across devices but notifications do not? When I go from my iphone to ipad (and vice versa), I’ll see a badge notification thinking I have a new call or message. Alas, it’s the same message/call that I had already read (or listened to) on the other device. A more significant defect, however, is the actually call forwarding from Voice to my iphone. I receive forwarded calls maybe 1/3 of the time. I’ll see a notification for a missed call, but my iphone never rang. Lastly, a greater contrast for messages would be helpful to the aging eyes of many users.
Would be great if the contacts in google would be be in their own tab
by Dissatisfied user 8897 on 2018/08/27 02:39
***UPDATE 3*** All contacts now show up on the contacts tab, no longer limited to 60, thank you!! ***UPDATE 2*** It would appear that only 60 contacts from google show up in the contacts tab. The rest CAN be searched, but what’s the point of having a contacts tab if you’re not going to display all the contacts? PLEASE FIX! ***UPDATE*** Wow I’m impressed! I’m not sure if my review made a difference or not, but the app has been updated (same day) and now the contacts tab properly syncs with google voice! Thank you so much!! ***ORIGINAL REVIEW*** Please make the separate contacts tab update from google contacts, not phone contacts. I like to separate my google contacts and my phone contacts, but it’s a hassle as of now. If there was a separate contacts tab THAT ACTUALLY WORKED it would be absolutely great. Adding contacts through google voice adds them to the phone address book- WHY?? This defeats the whole purpose of google voice, I don’t want to mix phone contacts with google contacts!
Increasing Disappointment by the minute...
by Soing B. Massung on 2018/07/26 12:54
I have increasing disappointment by the minute with the fact Support Teams do not reply to reported concerns within a reasonable timeframe. What exactly is the Service Level Agreement to respond to consumer queries? It is alarming that my personal data has been compromised and extorted and there is little to no support to correct all of the issues, service denial, and accessibility. The consumer seem to have zero rights or alternative means to resolve this blatant disregard for the customers that utilize the “services” delivered to the customer. This is a total abuse of rights and responsibility. Even the previous reviews regarding this indicate the degradation of service that has gone on for entirely too long; at the expense of hard working customers. I fully intend on reporting these issues and concerns to all of the necessary official authorities. This is not a game, people’s lives and livelihoods are at stake
Calls constantly drop
by Alclouse3 on 2018/11/07 16:17
Google voice worked perfectly fine until their last update. We are required to use google voice for work and it’s frustrating when I’m speaking with a client and all of the sudden the call is silenced and I can’t hear them and they can’t hear me, then a few seconds later the call disconnects completely. It does it from both the desktop and my cell phone. I end up having to get the clients email from them before the call drops or text them asking for further information. It would be nice if the app had some reliability and didn’t cause so many issues. This occurs usually every other call, if not more. But my last call it dropped 5 times in a row when I was just trying to get the customers email address to continue our conversation. It’s embarrassing also having to explain this to clients..
Good app but I wish I’d be notified my Google Voice line was ringing!
by Dawifey on 2018/02/20 23:16
I’m applying for jobs, for scam purposes I didn’t want to give out my real phone number so I got a number from Google Voice. It’s super easy to use and works well. I haven’t had any issues with it crashing or anything and the texts come through quickly when I use that feature. My issue is that I don’t answer calls when they are coming from unknown numbers so I keep declining these calls (because it’s not ringing directly to the app but it’s forwarding the call to my actual phone number) and I can miss an important call rendering the Google Voice redundant. Even if there was a little notification on my phone saying Google Voice call or if it rings my personal cell from one specific number, then at least I’d know...
Developers made some useless response
by Nemo최 on 2020/11/19 07:21
Here is what I wrote. For some reason, I cannot make a call which is a hard line in Korea. It is very unreliable. It sometimes works and sometimes does not work. I hope I do not need to worry if I can make a call or not. And, now they sent me a link about how i could make a phone call. As you can see my feedback, the issue is not that I cannot make a phone call at all, but that I cannot make a call reliably. There is no problem with my internet connection for sure. Even so, sometimes I could make a call and sometimes I cannot. If it happens, i do all kinds of things including turn off the app and even turn off the phone. Sometimes this helps and sometimes it doesn’t. Very unreliable connection. I would like to know why the connection is unreliable, rather than some rudimentary manual for beginners. This happened recently. I do not know what is going on.
Be sure to set up service before you travel.
by Opus9 on 2020/10/23 23:45
My wife and I are currently vacationing in a location that, sadly, has no AT&T cellular coverage. Fortunately, there is WiFi so I thought perhaps I could use a VOIP app to call a local pizza joint for a delivery. What a mess that idea turned out to become. I download this Google Voice app thinking it might be the quick and easy (free) solution to my problem. In order to set up the app you must link the service to an existing phone number for verification. So Google needs to send a text message to my phone so I can verify that I am who I say I am or something like that. Problem remains, though.. I’m in an area that has no cellular coverage so I cannot receive the text message. If I had cell service here I wouldn’t need the VOIP app. Ridiculous.
Good but...
by Gabe254 on 2019/09/11 14:42
I like the app. It’s easy to use with clear functionality that allows for smooth usage; although, the quality of phone calls is often spotty with interference or calls being dropped more often than on other apps. The app has a lot of interesting function, but feel as though the extras aren’t being used to their full capacity. For example: Google voice’s “Do Not Disturb” feature has to be turned on manually and then turned off again. Why isn’t there an option to set a schedule for example? Or maybe a way to set dates and reoccurring exceptions, similar to what digital calendars now do. That would be very convenient, but we’ll see if it gets there. Either way, it’s not a bad app and can be useful for many things.
The new update freezes the app
by LoraLondon on 2019/02/17 22:06
I like the previous version better it didn’t Freeze it was very fast, the new and improved updated version Freezes a whole lot. It’s very frustrating because you have to wait until it’s Unthawed to send text messages. Trying to make a phone call the first time around is impossible the other color cannot hear you, you’ll hear a ring and then after one ring your screen is just black with the phone number you’ve called and the phone options displayed on your screen but no caller is on the other end. None of these issues was present in the older version. You have to call the number back like three times in order to get someone to answer. And it’s embarrassing because the caller on the receiving end questions your carrier service.
Generous & Selfish
by Kimberlytopia on 2019/12/05 22:30
Love Google Voice. Liked the older version app that I ran on iOS 6.1.6 the best. Yup! Old. I liked the "Click to Call" feature that allowed forwarding to any of your listed numbers instead of insisting to ONLY call the listed cell phone number. The App on my current iOS did not have this feature but still functional up until today. Google wants me to update. To what? I am fully up-to-date at 9.3.6. Yup! Old. Still, like Google Voice & the generous features available, but irritated can no longer use on my older operating system. That is why I gave the Google Voice app a 1 Star / One Star: selfish. Google app developers could have just left a perfectly good working app alone for those of us with older OS and not defunct it because the device is as up-to-date with its iOS that it is gonna get. 😤 Don't laugh. It may very well one day happen to you. 🙈🙉🙊 😉
Version 2.1 has serious bugs
by tomagain748 on 2017/11/28 14:47
I’ve used this app for years and I loved it. Among other things you can text via internet with no cell reception. But about a week ago, m phone became totally unresponsive and kept getting worse. Finally I looked at battery usage and, despite not using the app, Google Voice was using 43% of my battery just churning in the background. I uninstalled the app, rebooted my phone twice and zoom! Was back to it’s old quick self. Hoping it was a bad install of a good app, a day later, I reinstalled it. Even though I never even signed into my account, a day later my phone was sluggish and unresponsive. I once again uninstalled and rebooted and zoom. My phone is bright and peppy again. Conclusion: do NOT upgrade to Google Voice until version 2.2 comes out. This, by the way, is on an iPhone 5s
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App name
Google Voice
Description
Google Voice gives you a phone number for calling, text messaging, and voicemail. It works on smartphones and computers, and syncs across your devices so you can use the app in the office, at home, or on the go. NOTE: Google Voice only works for personal Google Accounts in the US and Google Workspace accounts in select markets. Text messaging is not supported in all markets. You’re in control Get spam filtered automatically and block numbers you don’t want to hear from. Manage your time with personalized settings for forwarding calls, text messages, and voicemail. Backed up and searchable Calls, text messages, and voicemails are stored and backed up to make it easy for you to search your history. Manage messages across devices Send and receive individual and group SMS messages from all your devices Your voicemail, transcribed Google Voice provides advanced voicemail transcriptions that you can read in the app and/or have sent to your email. Save on international calling Make international calls at competitive rates without paying extra for international minutes with your mobile carrier Keep in mind: • Google Voice is currently only available in the US. Google Voice for Google Workspace users is available in select countries. Check with your administrator for access. • Calls made using google voice for iphone can be placed through a Google Voice access number. All access number based calls use the standard minutes from your cell phone plan and may incur costs (e.g. when traveling internationally).
Great app to keep your number while traveling
by isaac2233 on 2021/01/15 01:46
I’m enjoying the app, I’m using the number for WhatsApp messages my mobile number, The actual app along he’s not designed to be so easy and clear like regular messaging app for example, as well on iPhone I can’t figure out how should should be my favorite dial in number, so when I’m calling out it’s always as the Gogool voice, But still a great amazing app
i love the app but...
by hihrc on 2021/01/14 22:46
I really love the app and how we can make different numbers when and whenever on different emails but i love it it’s just because maybe add a update and add different states and country’s for our numbers? and change our location? i know I’m asking for a lot but please? i love it tho! <3
Not in my Region
by TurkeyNeckBonePizza on 2021/01/14 00:14
This app seems to only work in certain parts of New York State. I live in Onondaga county and it doesn’t come up as an option. Because of this, I can’t have access to a number. Therefore, making this app completely useless. It literally does not work. So my recommendation is, you can get this app, but you better pray to god that you happen to live in a region where it actually works.
FIX UX: Less Tapping REMOVE CONFIRMATION OPTION! Where are Notifications Badges in Accts Pulldown?
by SuperReviewerPowers on 2021/01/13 21:43
1) Flatten Menu with single long press pull down menu 2) Stop requiring confirmation of deletion 3) Delete should be ONE TAP ONLY 4) Multiple select & ONE TAP BLOCK & SPAM REPORTING 5) User can always unblock later 6) Settings can always offer no confirmation option Goofle seems pathologically fixated on data mining — forcing 5 taps to just delete one call/message/mail record — and discouraging deletion which neatens up UX & navigation. With all the spam garbage inundating users daily, you must make deletion ONE TAP & MULTIPLE SELECT! NO BADGE SHOWING WHICH ACCOUNTS HAVE NEW CALLS OR MESSAGES? Where did it go? EVEN MORE NEEDLESS TAPPING TO FIND NEW MESSAGES! GOOFLES DID IT AGAIN!
Does not work with PR area code numbers.
by Yaavachip on 2021/01/13 21:41
The app does not recognize Puerto Rico’s area code as a US area code.
Awesome
by Alexandre CostaB on 2021/01/13 14:58
For anyone who works internationally and doesn’t want to drop a lot of money on an international plan, get a simple data plan and use this as your American number. Totally free for texts and American calls, and for other countries a super cheap rate. Fantastic app overall.
Do not use
by Billdoor20936 on 2021/01/13 14:23
I highly recommend using another app for an alternative number. While the cost is definitely a plus there is no support and google can suspend you at any time without giving a reason. As a service for communication it’s just to unreliable and unsupported to use. Even if you need to move to a paid service I’d highly recommend that over Google Voice.
No stars
by shainashane on 2021/01/12 02:45
Never works for getting messages right away. Not worth it. Use another app.
Google Voice
by Dginn68 on 2021/01/10 02:37
Everything about gv is great except it telling people they’re on Google voice and hitting the prompts.
Google voice has gone downhill
by honest businessman on 2021/01/07 19:00
This service now interrupts my calls and sends incoming calls to a busy signal.. or hangs up the moment I answer! Planning to end service with Google... there should be a lawsuit over Google interference in business affairs! I’ve reported the issue many times and it only gets worse as if I’m being targeted now for speaking out against their illegal and practices.
Gets worse and worse and worse
by TonyC_714 on 2021/01/07 01:25
With every update this app gets slower and slower, almost unusable. This is such a garbage app!
Developers likely aren’t google employees anymore
by Dave56467 on 2021/01/06 15:38
So slow and useless The “developer” comments are nonsense like “check your internet speed” when people complain that the app is not responsive and freezes Do any developers actually use or test this app? Are any permanent employees assigned to this or is just contractors? I bet it’s just contractors
Asking name before forwarding the call and Can not receive calls.
by Raj15leo on 2021/01/06 14:40
I don’t receive any notification for received calls. It shows up the missed calls anytime I log in. The other issue is it asks to state a name before forwarding. It makes no sense for this statement. Google is trying to promote there name it seems. I hate it
It picks up late
by stevosreview on 2021/01/05 21:44
It only rings once then hangs up almost as if it’s picking up my calls late! I miss every call recently... connected to WiFi and everything
S-L-O-W
by noone1327 on 2021/01/05 13:53
Works fine, but exceedingly slow. Synchronization of call and message lists with the server takes 20-30 sec. Google tech at its best. P.S. Got an absolutely useless "technical" reply to this review - "check your internet connection". To respond - it is laggy on any connection, including 300Mbit home cable, gigabit links at work and everywhere else. Thanks for your patronizing pointless advice. P.P.S. Ah, more great advice. (Of course I tried all if these trivial "fixes"). Any more wisdom?
I can use it!
by TracCart14 on 2021/01/04 23:29
I can’t get the app to connect to my google account. It constantly says “Something went wrong. Try again later”. I’ve uninstalled and reinstalled the app and also restarted my phone. Nothing gets it to work. I use my google number to contact my students’ parents and needs for this to be fixed ASAP. I don’t want to use my real phone number.
Could be better
by Billionaire Protege on 2021/01/04 20:49
Mass deleting messages isn’t available. Also highlighting and deleting isn’t an option. It archives. Doesn’t allow any setting changes. Can’t see what’s in trash if you delete by accident. Spam doesn’t allow deleting. Transcription is good but sometimes non existent. I use for business mainly and for other uses but isn’t as good as I’d expect from the leading tech company. I’d expect better from developers. Would be nice to see some new additions. Maybe a cleaner look. User Friendly for settings. I’d also like to see desktop features in the app. Changing voicemail or things of that nature. This is such a great service. To have in app would be a compliment to the app.
Terrible
by Awesome Dude 9999 on 2021/01/03 20:34
Omg this app is so bad I can’t even call anyone
Problem
by Simpleboy? on 2021/01/02 09:46
Why can’t I have a number,I finish all the verification but till can’t have a number
Can’t verify number
by Dream_Cass on 2020/12/31 22:25
Every time I try to verify my cell number it says that it can’t. What is wrong with it ??
Great but could be better!
by 216 to 317 on 2020/12/31 18:28
Love that I can use this for a second number. Love that I can text and send pics to a single person. Would love to be able to send pics to a group and videos...then the app would be perfect!
Force stop
by investor Ben on 2020/12/30 22:43
The app keeps hanging then stop working it before I updated it same thing after I did its keeps repeating itself
Newest update has Bugs
by kaycbabe on 2020/12/30 21:07
The newest update won’t allow me to send pictures This is significantly impacting my business and needs to be fixed ASAP.. I posted this a while back with no update. Please can someone help with this, support page is not helpful and my business is strongly being effected by this I need to send pictures to my clients everyday
Minor issue
by KingSi on 2020/12/30 19:31
In the past, I was able to forward my google voice text messages straight to my iPhone main number, but it's currently not working for me. Whenever I turn the feature on, it flips back to off on its own. Besides that, I've been in love with this app for about 7 years now.
Great
by dhh123jh on 2020/12/27 22:46
💯💯💯💯
Room to improve
by Scanner784 on 2020/12/27 18:11
Great app/service. Have been using it for years. Would be much better if app allows multiple numbers to be linked to same device phone number. It would make it so much simpler than having multiple second apps for second/third line for privacy’s sake:!!
Now with voice calls without a SIM card!
by FueledByRice on 2020/12/27 17:35
The new Google Voice finally allows voice calls over WIFI without a SIM card or if using non-US SIM cards. This is a wonderful improvement that now allows this nomad to finally be able to depend on my Google phone number.
I am having problems with my messages ever since the update.
by Shernette25 on 2020/12/27 01:58
Please fix this. I do not like giving out my real number.
Bring back video messaging
by illuminareINK on 2020/12/26 23:39
Wish the app was like the older versions where you was able to send videos.
Picture upload problems
by Matt N4 at Drexel U on 2020/12/26 12:12
Newest release with iOS 14: When sending photos as text, it's no longer possible to select And send multiple pictures at once. In fact regardless of how you select the photos you can't send multiples any more. Can you fix this?
THE WORST APP EVER
by ghost girl._. on 2020/12/22 20:02
I’ve downloaded this and when I click on my account to go in it says something is wrong try again later but I did and did not work but my internet is not the problem
Wish I can leave a message unread like Facebook messenger
by lailichee on 2020/12/22 01:35
I use Google voice for contacting my clients at work. I receive and send out a high volume of messages with strangers with a limited resource of time. Wish I can leave some of the text messages unread so I will remember who to get back to more easily... Overall a wonderful app that I can’t imagine living without!!
Calls drop and go straight to voicemail
by cjonhenry on 2020/12/21 20:33
All calls have stopped ringing to my device in the past month, and all callers go straight to voicemail. I can no longer receive any calls using Google Voice!
what happened
by exuser4445 on 2020/12/21 04:47
recent update causes app to lock up. receive notification about text —> open app —> (freezes) —> new message appears (unfreeze) i think it’s a basic expectation that when you are notified about a message, it already is waiting when you open the app to view, not have to wait for any kind of loading.
Shortcut Integration
by AppEscape.com on 2020/12/21 01:07
Please add shortcut integration into the app so I can for example tell Siri to place a call via Voice or to send a text message.
Modern expectations
by Cherryrdhd on 2020/12/19 02:50
This is Google and I expect better from them somehow but it’s the end of 2020 and I still can’t send people videos with this app, my pictures only go through half the time and some of my messages don’t go through either. Google really should be caught up with the times and doing way better than they are.
Spam messages on Voice
by Aishu00007 on 2020/12/18 19:22
All spam message come on Voice
Access to photos without the user permission
by Hero of the Soviet Union on 2020/12/17 15:10
This app is been given access to photos without the user permission. A kind of backdoor access to google or anyone can hack into the app can gain access to photos without the user permission. Hope you seriously work to fix it.
Great service
by TheGuyInTheMirror on 2020/12/17 06:14
The service is great. I love having a second number for voice, sms, and voicemail functionality all usable over a data connection. My only complain is with the app itself: Google’s making it difficult to erase multiple numbers from call logs as well as texts and voicemails. 2021 is approaching and I still can’t select multiple items and choose delete.
Google Voice no longer rings
by Exxse7en on 2020/12/17 00:56
Google Voice calls do not ring so you never know anyone calls unless you have missed calls enabled for email .. Google forces you to update the app.. They break it and then don't support what they broke .. IOS 10.3
Great
by Naija mola on 2020/12/16 15:07
Please add an option in the settings for security. Like faceid or password to use app
STOP THE RANDOM CALLS
by £¥øñÆ5ä on 2020/12/16 02:44
Random phone numbers keep calling me. I’ve had to put my number on “Do Not Disturb” & screen every single call. I get up to 20 random calls in one day. COMPLETELY UNACCEPTABLE !!
Google can’t seem to get this app right
by CoreyBrett on 2020/12/13 23:09
Have used this app for two years or so. Been frustrated by it the whole time. App freezes all the time. Calls don’t ring thru and hit VM. Lately the caller-Id takes several seconds to display the incoming number.
works but low quality
by wateringlawn on 2020/12/13 06:38
This is the poorest performing app on my phone, launching and changing modes between contacts, call, messages, etc and the app becomes unresponsive for anywhere from a few seconds to 20+ seconds at a time. Call quality is below average of all the calling applications on my device, including mobile calls, and calls are dropped regularly. These issues are consistent throughout all the versions released in 2020, using it from sometime March into December. I find it rather remarkable these issues don't change in any substantive way over such a span of time. As a result it's unclear whether I should pay for equivalent Skype or other offerings on the market.
Half of the call don’t make it through
by Nick in Brooklyn, NY on 2020/12/12 14:03
Phone doesn’t ring or ring once only. Then calls are displayed as missed. Nit a tool you can trust.
Can no longer send photos!!!!
by Geekbrain 24 on 2020/12/12 05:32
I have a personal business that includes sending photos of designs and samples to clients and I can no longer get photos to go through. I’ve used voice for 10+ years and I’m absolutely fed up with this issue with photos showing sent on my end and clients never receiving them. I’ve spent hours on voice help forums with no solution. This came up as they switched Hangouts to Voice. So frustrated!!
Want to be able to send videos
by Na.te15 on 2020/12/10 21:28
Unfortunately this is how I communicate for the time being and I would like to be able to send videos. Google if you can make that happen I would give this app 5 stars. Until then it only gets 4
Reliable, but some things..
by trickillusion on 2020/12/10 20:08
Would rate 5 stars if you could change the ringtone for sms messages!! But other than that, this app is reliable for calls and for texts, I appreciate that it’s always 100% free for domestic use. The UI needs some modifying. The text box for texts is way too small, it doesn’t resize like it does in the iMessage app as you write more so going back to review what you’ve written for longer texts especially can be a chore. Also, there used to be an option to forward calls as the actual caller id, or to just have your google voice number show up as the id which I really liked. But it seems that feature is gone, please bring it back!!
Needs some work, especially customer service!
by merta_may on 2020/12/10 19:15
Google voice covers the basics, you can make phone calls and send and receive text messages. For the most part, it has done everything I needed. I work for mental health facility, and when my job went remote I began using Google Voice to contact our patients about meetings. It worked well until I received a series of private messages, including a photo, via text message which was not intended for, or solicited by me. Out of respect for my client, I wanted to delete the messages without having to see the photo. In order to delete any of the messages in our conversation, I had to open the entire thread which meant opening the photo as well. I searched several times for an alternative, and deleted the app from my phone in the hopes that I would delete the messages. There was no alternative, and no helpful filter for unsolicited adult pictures. There was also no way to contact anyone at google about getting help. As soon as we resume in-person meetings, I will be deleting this app permanently.
Videos
by Mellow_J on 2020/12/10 02:36
It would be *perfect* if I had the ability to send videos.
No more wifi calls?
by thetobster on 2020/12/09 05:54
What is the point of this app if wifi calling no longer exists? Google why did you break and ruin this app?? Bring the old one back. I don’t get why removing popular features is a thing...
Broken
by Cynoclast on 2020/12/09 05:09
All calls fail now. No error or explanation.
I hate this app.
by G3G2NL0720 on 2020/12/09 02:22
I added this app to my phone so parents and students could reach me. Shortly after I began missing calls that were being made to my personal number. So I brought a prepaid smartphone so that those with my Google number. However, that’s not what happened. Now I can’t get voicemails and most of my calls are going to the other phone with Google voice. All I want to do is get this app off my cell phone and separated from my cell phone number, actually I want this mess removed from both my phone numbers. I know there has to be a way get get rid of the app. Someone please help!!! I did make sure I was logging into the correct account. I even sent the calls from Google voice to my personal phone number but my personal calls made to my personal phone number still were answered by my Google voice voicemail. I feel like you are forcing this app on those who decide that they no longer need it. Now I’m missing very important call and messages. All I’m asking is to have the Google voice app from both my phone numbers. I’m asking you to please remove the app...please!!
Wrong number
by nutella_98 on 2020/12/08 22:16
I have a US number. When I call another GV user with a US number, my number is displayed as a weirdo never seen +43. That is an Austrian country code. Never been there. It's all messed up. iPhone 7 iOS 12.4.1
Support for watch OS
by tickedoffuser on 2020/12/08 21:43
Should add support for Watch OS to be able to make and receive calls from there
Can’t sent gif nor videos
by camel0361 on 2020/12/08 16:10
Used to be able to send gif but not anymore, never been able to send videos
App is broken now.
by Camerbr on 2020/12/08 01:28
I needed to re-log on, on my iPhone XR, the screen pops up the keyboard in the top right of the phone with almost all the keys out of the picture. No way to reset it, move it, anything, so I can’t type in my login info to use the app.
Goggle voice will not let me call out.
by jackshit1234567 on 2020/12/07 17:58
I punch a # in, press call, and a completely different # comes up for confirmation. I’m so glad confirmation is a feature.
Another update unnecessary take always
by MsBrandy247 on 2020/12/07 17:35
Update: the latest update now you can no longer send multiple photos at once. Like that’s one of the dumbest things you could have removed. Why do I have to send one photo at a time when before I could send up to 10. Old review: Been using google voice for yearssssssss now I've been waiting on picture messages forever. But where has the hold delete option gone. I do not want to see text messages from years ago in my thread. Having to go into the message and delete every individual text is crazy. Other than that I actually really like this update. You added reply option to the notifications but it doesn't work 99% of the time. Thinking I replied to a message only to look an hour lately and message says failed.
keep Hangouts
by euroblueboy on 2020/12/07 08:45
this app and his web site are not ready to use, that's the reason I switched to hangouts, some times I could not text because the app have issues all the time, the web site as well I have to remove all the cookies and sign in again to make it work, never an issue with hangouts, sending pictures on the web takes to many steps, in hangouts is just CTR+V and send, I appreciate the Google Voice service very much but the site and app are not good. Keep Hangouts.
Won’t let me sign in
by fggefb on 2020/12/07 08:11
I sign Into this app and it takes me no where it just says sign I again
Interface is terrible
by AM6393994)3) on 2020/12/06 20:42
The function of being able to record calls is extremely helpful for my job, though I wish I could record outgoing calls as well as incoming. However the interface to actually go back and listen to recordings is just awful. Trying to get to a specific time in the recording is near impossible. When I try to move the slider or tap on the timeline on the phone app it just closes the voice recording and it’s incredibly frustrating. It’s slightly better when I open it in a browser tab on my laptop but even then it can just send it back to the beginning of the recording. Please fix this!
WiFi is NOT Unstable & Accept Doesn’t Mean Decline Call
by lanlinca on 2020/12/06 16:04
Declines calls when I swipe to answer half the time. Can’t make outgoing calls since last app update.
cannot turn off text message forwarding
by gratefulformusic on 2020/12/05 23:34
I am an able to turn off text message forwarding every time The switch is flipped in settings when I go back it is turned back on automatically -this is resulting in all text messages going towards voice also getting sent to my main phone and he's a huge pain a lot of duplicate messages are coming through. Pls fix!
Can not make Wi-Fi call after recent update
by etffhiugvvkotfvnkyv on 2020/12/05 18:52
Please fix ASAP
Terrible update
by Italian Bella6 on 2020/12/05 02:23
The updateIt’s glitching to allow forwarding messages...When you try to turn it on and back out it automatically turns it back off and will not let you forward messages
Can’t call out anymore
by doodlesoodlegoo on 2020/12/04 21:48
It was excellent up until the last update which broke calling out capabilities. Please fix this ASAP
Unknown
by dimbrough on 2020/12/04 16:11
I tried getting a number, but I only got a message that said that I could not get a Google voice number. No explanation as to why I cannot get a Google voice number.
Just cannot connect calls and app crashes miserably
by KrupaliP on 2020/12/04 16:04
Terrible service even after updating
Minor issue but over all pretty good
by Creatures3 on 2020/12/04 07:40
I use my GV as my business # that I give to my clients instead of my personal cell #. It works pretty well and for the most part I’ve been happy with the app. Recently I was having problems not being able to make calls when the wifi/mobile data was on. It kept saying my internet was unstable and I’d have to make the call using my carrier. I could do everything else (make/receive texts and receive calls), but just couldn’t make calls without it using my carrier. It was frustrating and when it would use my carrier, my GV # that my clients are used to wouldn’t be shown on caller ID, it would show some weird #. I tried shutting off and restarting my phone, turning off/on Wifi, checked to see if there was a new update, but none of that was working. I ended up having to delete/reinstall the app, and now it works as before. I like the fact that the new update now shows that the caller is coming through as GV, so I know that’s it’s a business call, it wouldn’t do that before and I wouldn’t know if it was a random caller or business. It would be nice if they added a feature where you can set a separate ring tone for the app.
This latest version
by Magic_Chris on 2020/12/03 22:52
It killed my google voice for outgoing calls. Please fix!
Google Hangouts worked fine. Voice is trash
by Cbaroque on 2020/12/03 21:13
Literally cannot place a call anymore because I get the error that my connection is not stable and that it will be routed through local networks. Makes Google voice entirely unusable. It should be a 100% VoIP service. I never want to route through my phone service. Never!
Can’t make outgoing calls
by vigilanttech on 2020/12/03 19:05
I have an iPhone 12 Pro Max and with 2 lines (FirstNet SIM and eSIM). Something happened in the last day or two where I am now unable to make outgoing calls. I get an error saying “Your internet connection is unstable.” and it tries to place the call through my carrier (AT&T). (I have tried with WiFi on and off and both lines have full signal.) The issue is this doesn’t work with 2 lines. It calls a random Google Voice number but doesn’t translate it to the actual number I am trying to dial. Incoming calls work fine over data so I know the internet connection isn’t “unstable”.
Piece of CrApp
by Ethanpompeo on 2020/12/03 18:38
Could google have designed a worse app? Probably not. Google voice is so buggy I can’t even make outgoing calls because it forces me to redial a random number every time I place a call. Constant lag and frozen frames makes texting very frustrating. So what IS it good for exactly?
Text Needs Improvements.
by bdunckel on 2020/12/03 14:14
Why oh why can we not send gifs or videos via text messaging?? Come on! Add that ability already.
Broken
by wael101 on 2020/12/03 14:11
Turn on wifi then it doesn’t make calls (your internet connection is unstable google voice has to place this call through your carrier....) but I have a very good connection and super speed internet lol
Highly recommended for International Calls
by Laxy9 on 2020/12/03 05:16
I haven’t used an international calling app for a long time, as the Apps are not easy to use. This App is entirely different and great! You can call any international number like you do call a local number on your App. Thanks!
Needs CarPlay integration
by Ramprackash on 2020/12/02 23:56
It’s much better now. Thanks for the updates. I mainly use the app while driving to call abroad. I’m sure there are others like me in the same boat(car??). Please integrate CarPlay support.
Thank you google
by iLOVEtocomplain2020 on 2020/12/02 21:55
Wonderful app
Why cant you send movies or files??
by LosAngeles90631 on 2020/12/02 20:00
Is attachments THAT challenging (for your developers?). Fire your developers and hire me! Pay ME - and I will give you attachment capabilities— so that GOOGLE doesn't look so “low-rent”!!!
Poor app
by Nicolela77 on 2020/12/02 17:57
Can’t sent more than one photo per message anymore. Without this feature it isn’t worth paying for my business account. Customers will need my personal phone number so I don’t send them 5+ individual messages.
Pls add delay/scheduled send
by cEtimor on 2020/12/02 03:16
Would be perfect app if I could schedule a message for later. Something comes to mind, but it’s a bad time to send a text message. I would love to schedule it to be sent later before I forget the thought.
Never rings
by Ken777ken on 2020/12/01 22:27
Somehow it never rings my computer neither my iPhone. I have background sync enabled and all the like. I always get missed calls and email notifications, but no ringing.
Struggle is real
by WashFL on 2020/12/01 20:53
I’m not sure If it’s just me but they seem to have jacked things up... from calls going straight to vm to no ability to mute a group conversation!! That last one is really annoying me!! Who thought that just because some idiot wanted me on this endless conversation , I could not leave the conversation or at least mute so my phone is not blowing up !! Ughhh. It’s not that hard GV... not that hard!!
Huge phone bill now what?
by lounge mixer on 2020/12/01 16:43
All I did was update from google hangouts to google voice and without any warning the free calls were now charged to my carrier and I got a huge phone bill. Google ruined a great service with this fake WhatsApp style update that can actually run up your phone bill if you don't know how to do the settings properly.
Why Google? This app is so slow!!!
by arturov4 on 2020/12/01 16:28
Hangouts was working great? Why are you forcing users to go back to Google Voice? Do you like watching the grass grow? Then you’ll love Google Voice. Molasses and snails are faster than this app.
iPhone
by Deedolph on 2020/12/01 16:25
Find a way to stream from my MacBook jus like Bluetooth
Good service
by -Bpr on 2020/12/01 01:49
Connections are good
It does not work with Puerto Rico area codes
by Omar reports on 2020/11/30 17:54
I live in Florida but have a Puerto Rico area code (787). Why would you not make it accesible to Puerto Ricans?
I don’t like it
by 🤍Natalie🤍 on 2020/11/30 17:47
Ever since I got this app random people call me now!😠
Useless
by @Beliebinbieb4ev on 2020/11/30 00:34
For an app that’s run by google I’m extremely surprised that it’s this awful. It’s absolutely useless for incoming calls and even with the spam filter on I’m still getting tens to hundreds of calls from random google voice numbers everyday. Every time I get a call, if it even shows up, as soon as I answer the call has already ended. It must be ringing forever on their end before it even gets to me. I’ve had this app for maybe a month or so and in this whole month I’ve not been able to successfully answer a single call. I have the notifications on and my phone is updated so I’m not sure what the problem is. Especially when I have to use this number for job opportunities and whatnot this is extremely unprofessional and annoying that I can never receive incoming calls. Also they must’ve gotten hacked recently or something because I called one of the “spam” numbers back to get them to leave me alone and it was a clueless guy who said about 30 people had called him that day also complaining about how they’ve gotten repetitive calls from his number. He had no idea what was happening or why so clearly someone is linking random numbers to google accounts (which is odd because I thought it needed to be verified first which he obviously didn’t agree to) and spamming other people with accounts. What worries me is that my number starts with (859)429-**** and a lot of the spam calls start with that as well, so it makes me wonder if people might hack my account too to call randoms. Please fix this because I really don’t feel like having to find yet another app and change my number yet again. This is absurd and I can’t believe this app came from google
Great Phone number to have
by TechMahn on 2020/11/29 21:31
Google and I have a love hate relationship, and Google Voice is one out of the 3 Google apps that got put on my iPhone. A Google Voice phone number is worth its weight in Gold. The app doesn’t have adds, I’ve never encountered a service that it didn’t work to sign up with, with the exception of another Google Voice number, it can be transferred to another Google Account, can forward to multiple numbers simultaneously, and there are some very cool feature in the Legacy site but apparently that’s going away. Everyone should have one, or two or three. Then you can have a full blown conversation with yourself.
Notifications
by MyOwnSunshine on 2020/11/29 16:25
I too would like to change the notifications on this app. And be able to switch one off or on. Between calls and texts.
Solid app but.....
by Ra Skywalker on 2020/11/29 14:00
I do like the app, but the major issues I have are the transcript services for voice mail, and above all, the fact that you can’t mass delete messages. That is by far the most used feature any person would use...... yet it is not there and available. Which takes more time to manually delete messages. That is the stupidest time waster ever and almost singlehandedly will stop me from continuing to use the app for my business.
Can’t use google voice after APP updated!!
by Pokemon666 on 2020/11/29 01:48
I can’t use the google voice after doing the updated. I’m using iPad Pro. After updated, every call I made will directly to my own cell phone and can’t use iPad to receive the voice from the one I called. PLZ FIXED IT! Soooo annoying!
Cannot call over LTE T-Mobile
by EL31415 on 2020/11/28 19:12
Cannot call over LTE T-Mobile formerly Sprint Wifi calling work perfect but on mobile data it’s a no go. Problem since the last update, previously everything was working fine. Forced to use Hangouts app to make and receive voice call on mobile data.
I like it but I don’t
by 2( dfbdsbjrc on 2020/11/27 23:12
Time from time it will call my real number and other times it will say click 2 call which call that person on my real number I also don’t like that there are ways to date back to old text because I get in trouble that way over all I am not happy with the app most of the time
Reza
by dr rezamehrpouyan on 2020/11/27 03:40
Tnx tnx googoolii
a m a z i n g
by yessuur on 2020/11/27 02:37
I got this for my business and unlike other apps they don’t charge so that’s really the reason for the five stars I have used it for about a month now all is well
Google Ruined It !! Now It's Back !!
by The Cazman on 2018/09/29 13:37
The latest version has some nice improvements but added some other issues. I like the ability to send photos and use emojis. I don’t like that it no longer recalls and suggests the numbers that you have sent texts to. Because I don’t link my iPhone contacts to it, If I delete a text string I now have to look up the number to start a new one. It should suggest numbers that have been used even if the archives are deleted and allow us to delete a suggestion we no longer need. The opposite is true for phone calls. It not only archives the phone numbers of calls you make but there is no way I have found to remove them from the archive. If these two issues were resolved I would rate it 5 stars. I'm updating my previous negative review to a positive 5 stars. Defects have been corrected and it is easier and more reliable to use. I especially like the ability to easily and permanently delete conversation and call history. Thank you Google !! Totally non functional for texts. Used the prior version all the time now there is no way to send a txt because the ">" that used to be there to send is missing. Also, after you enter the destination number you cannot get back to the message without starting over. This is a total train wreck. (Using iPhone 6s with latest iOS update).
Minor issue but over all pretty good
by Creatures3 on 2020/12/04 07:40
I use my GV as my business # that I give to my clients instead of my personal cell #. It works pretty well and for the most part I’ve been happy with the app. Recently I was having problems not being able to make calls when the wifi/mobile data was on. It kept saying my internet was unstable and I’d have to make the call using my carrier. I could do everything else (make/receive texts and receive calls), but just couldn’t make calls without it using my carrier. It was frustrating and when it would use my carrier, my GV # that my clients are used to wouldn’t be shown on caller ID, it would show some weird #. I tried shutting off and restarting my phone, turning off/on Wifi, checked to see if there was a new update, but none of that was working. I ended up having to delete/reinstall the app, and now it works as before. I like the fact that the new update now shows that the caller is coming through as GV, so I know that’s it’s a business call, it wouldn’t do that before and I wouldn’t know if it was a random caller or business. It would be nice if they added a feature where you can set a separate ring tone for the app.
Major bugs
by JXuba on 2019/01/04 07:22
I’ve used GV for years. Ian using this app on an iPhone 6 with latest iOS. The current version contains two major bugs that currently make this a three star app. 1) when texting photos, an occasional photo will perpetually stay in “sending”mode and remain at the bottom of the conversation. Sometimes it is multiple photos that are stuck and you have to scroll up to get to the latest message in your exchange with a particular person. This issue can be present in multiple text conversations and every time you send or receive a text from that person, the picture or pictures are the first thing you see, even if they were sent a month ago. There is NO WAY TO DELETE THEM. The only way to fix this is to delete the entire app and reinstall it. 2) The text box where you compose your text message frequently is missing no matter who you try to text. The only way to fix this is to exit the app and open it again. These bugs are quite annoying. Granted, it’s not that difficult to to exit and reopen the app to fix issue #2 but the frequency that this needs to be done is a bit much. Deleting and reinstalling the app multiple times to fix issue #1 has gone way beyond being just a minor annoyance. I’m hoping these issues are fixed soon.
Crashes regularly, many bugs
by LostInSicilia on 2018/05/05 02:48
I have been using this app for 1.5 years because I love the concept of a free way to text message and receive calls, but the app itself is the worst app on my phone. It crashes several times a week. When replying from the lock screen, it often does not actually send the message but doesn’t let you know it failed. I cannot send or receive video messages. A new message notification may pop up, but then when opening the app it may be super delayed in appearing. I regularly click on one text message and it opens a different one. 90% of the time if someone calls me, we can’t hear each other and I have to hang up and call them through a different app. I have to forward my calls instead, which works well. I have to use Google Hangouts to make free calls, because using the app either doesn’t work or uses my cell line that costs money. There are a couple of pictures I tried to send once and failed, but the app still shows them as pending months later and there is no way to delete them without deleting the whole conversation...so I have to scroll through them every time to see the latest message. Google obviously does not care to invest hardly any money or time in improving Google Voice. If I knew of a reputable and more reliable free phone and text service, I would use it instead.
Mobile data calling is broken
by JustGiveMeWorkingApps on 2020/09/17 11:45
Google Voice claims you can make and receive VOIP calls using WIFI and mobile data, provided you configure that you prefer this option versus using your mobile phone number. However whenever you are off WIFI and on mobile data, the app says your “Internet Connection is unstable” so it’s going to use your mobile phone number anyway as a fallback. I assure you my LTE service is excellent and I have no trouble with Zoom and Skype and WhatsApp video calls over LTE, so a voice only call on GV should be a piece of cake. By saying your “Internet Connection is unstable” Google is just making up an excuse for their app being broken. It’s actually Google’s app that is unstable. Too bad they killed making and receiving calls in Hangouts because that worked perfectly all the time. UPDATE: Lowering rating to 1 star. Google contacted me to say I should test my Internet bandwidth while on LTE. Obviously the developers didn’t read what I wrote above about other voice and videoconferencing applications working fine. They simply cannot believe they have a bug and they’re going to blame it on something else. What hubris! And by the way I see similar replies to other poor reviews of this App. Google, Ookla Speedtest shows 11 Mbps down and 3 Mbps up under the worst of circumstances. If that isn’t enough for a phone call, I don’t know what is.
Calls no more ?? And no address book
by yellowkiwi on 2017/12/02 21:05
Still not improved!!! I have been using Google voice for nearly 4 years. I needed a safer way to contact clients while Keeping a low profile as well as a way to contact guys I date and block them if need be all while having the ability to archive messages to reference later since I’m also a writer. Overall the service works great but why no address book was included in iPhone app version is beyond me. So I had to add the clients number to the iPhone which became problematic when Facebook linked my profile to these contacts and all the sudden my privacy was violated. And because you can add and update or block numbers from the app only when you log in via your email it gets super annoying. I also wish google had allowed for pictures to be sent out not just received. I recently downloaded another Google voice 3 app which I hoped included an address book along with picture sending and since downloading and using that I can no longer make calls using regular Google voice app. I also wish the messages wouldn't be separated into various conversations with the same person. Why couldn't they archive like regular text message for the same number. Google please fix!!
Concept great but some big issues
by Reggae Ball on 2020/09/19 14:11
They really need more options on the notifications, I want sound on calls but not for texts etc. That is a hugeee issue, I do not need a beep every time I get a text. As well customized notifications for each contact would be huge, the ability to mute someone but not block them etc. Also it would be amazing if we could pay to have mutiple numbers, and that we could have multiple GV numbers that go to my cell. I’d hand out one GV number for personal reasons, and another for work reasons and then I’d be able to filter them automatically. I’d pay for that time saver! Rather than to have to customize options on how contacts calls are sorted. And then if you need to you can filter them additionally on top of that. Instead of a pyramid filter think of it as triangle on top of a triangle filter haha. Also a watch app would be amazing. I usually leave my phone behind and it would be great to hear voicemails from my watch. Thanks for your hard work!
Love it. Excellent for Legally Recording too!
by manDown1130 on 2017/09/18 17:04
I have had this Google phone number attached to my regular number for quite some time. I downloaded the app to my iPhone and was exceedingly surprised at how user-friendly and convenient it is to have a second number that is really attached to my main number. And I do not have to download "sketchy" apps that want to download my contacts to their server and all the other things that are so questionable these days. The part I do really love and have used, is that when people call my Google number, I can press the number four on the keypad, and it plays a legal recording telling both parties that the call is being recorded. If they continue, that is their legal acknowledgment and then Google sends you that entire recording to keep or archive on their trusted servers for as long as needed. Overall, I really cannot say enough about the Google number feature. And the app that I am reviewing here, is just an added bonus that deserves 10 stars in my opinion.
Good flexible calling app
by Noeldude on 2020/07/26 05:52
Lots of stuff to like here. I really like having a second number I can give out instead of my personal cell number. Excellent call quality if you have a solid data connection. I can use my Google Voice account on multiple devices and my laptop browser. I don’t travel much, but when in Europe I can call back to any US number for free if I can find WiFi, plus some of the lowest rates I’ve seen to international numbers. Unlike Skype or WhatsApp, this uses a regular phone number, so the other party doesn’t need some specific app, just a phone. Supports multiple accounts so I can seamlessly use both a personal number and a work GSuite number on the same device. I can transfer calls between my devices; start a call on my laptop, then transfer to my phone. This is really a wonderful platform and I’m happy to see google giving it more attention lately. I’ve been using google voice for years and it keeps getting better. Thanks!
Love the service, not crazy about the latest update
by ImaGSrider on 2017/10/22 14:59
**Update. App version 2.8 on iOS 11.0.3 iPhone 7 on AT&T. The app constantly crashes to the point where I have to type text messages in a different app then copy & paste into the GV app and quickly hit the send button before it crashes. It is not a matter of “if” but “how fast” would it crash... I am a total GV fan and extremely thankful for the service which I would gladly pay for. Now, considering this is a free service and a free app it seems ungrateful to criticize but my intent is to provide feedback rather than complain. Since the last update the app (on iPhone 6, iOS 10.2.1) is SLOW! It takes forever to show new messages/voicemail and when searching for a contact, it takes a few seconds for each letter! Another aspect of the update I am not crazy about is the way the dial screen works; you can either input a number on the keypad (default) or if you would like to search by name, you have to touch a keyboard icon which then takes forever to bring it up and another forever for each letter you type. Not sure why this massive slowdown but I am at a point where I am looking for an alternate app for GV
Updates are making use more difficult
by jamman9000 on 2018/08/19 03:23
I was really happy to see GV getting some love again with actual work being done on it... But soon into the changes I noticed the first downgrade in functionality. Before, I was able to use the dial pad to search my contacts' by name using the letters associated with the numbers AND could just search by the phone number itself, but it changed. Instead, searching by number became the default and to switch to searching by alphabet I had to tap a button that brought up the keyboard. I don't understand, the first way had the best of both worlds in one... is it because we don't associate letters with dial pad numbers as much anymore? Then this new update came out (mid-August 2018) that got rid of the alphabet search function entirely! I have to go to the contacts tab and search for my contact and go through so much more now to just call someone. I was annoyed before, but now it's very frustrating! Not having much of a problem otherwise... Please improve the dial pad contact search! Bring back the all-in-one method!
Not bad
by LambdaPrincess on 2017/09/27 23:36
The Google folks have been working hard on this app since they give it the functionality we all expect when we text. I have every faith that they will finally get it together and that one day it will work effortlessly like it used to before they added the features that we all asked for. Google voice, in general, is a service that I cannot see living without. In my opinion, google voice must be something that God created on the eighth day after he rested on the seventh I love it that much. I feel sorry for people who do not use Google Voice as their primary way to contact people. I can't think of any way that they could possibly improve google voice's incredibly rich and awesome features, except to finally get the app to stop crashing a few times a week.
Great in theory, so-so in practice
by Coco3102 on 2020/02/23 13:34
I love the idea of having a second phone number that’s separate from my mobile but accessible on it. I’ve used Voice for years for all kinds of things that I want to keep one step away from my “private” number. In the last couple of years, though, I’ve found it periodically stops working with iOS. I have no idea if this is Google’s fault or if it’s something Apple does in its updates, but I hit these patches where I can’t get it to ring through the app or through call forwarding if I delete the app. I do all the suggested fixes online, and it still might or might not work. I just have to wait for an update. I’ve missed a couple of important calls this was and have to say I don’t think I can rely on it for everything anymore. I’ll still use it for things like making calls through my laptop (great for conference calls - the sound seems to be much better than speakerphone), but I can’t recommend this for anything really important if this issue keeps happening.
iOS 14 broke Google Voice
by vincentc3rdIII on 2020/09/27 20:58
Ok. So I am a google voice power user. I do not even know what my phones real number is. Everything was fine until ios14. It took me a few days to figure it out. Here is the problem. Under the setting that says “Make and Receive Calls” the choices are “Prefer Wi-Fi and mobile data” or “Use Carrier Only”. The best choice is Prefer Wi-Fi and mobile data. That was what I always used and it worked great. However, since the iOS 14 update that choice breaks Bluetooth in the car. No one can hear you. Also, calls keep dropping. So I switched to “Use Carrier Only”. That works fine with Bluetooth in the car, but “hey Siri call John smith using google voice” does not work with this setting. Also, creating a shortcut to call from that Siri command does not work with the setting “Use Carrier Only”. Please fix it so that Bluetooth works perfectly with the “Prefer Wi-Fi and mobile Data” setting so that Bluetooth works in the car and I can use voice commands to dial through google voice.
Good but could be much better
by khtestgv on 2018/02/16 03:27
The whole purpose of using GV is so I don’t give out my personal number and avoid unwanted calls. When people call my GV #, it rings on my cell like my regular network #. It would be great if I can get (sound/vibrate) ring notification within the app that is “separate” from my regular phone. That way I can tell the call is coming in via GV # or personal #. Tried multiple work around but doesn’t seems to work correctly. An online article suggested downloading Google Hangout App and have the GV # forward to Hangout instead of my personal #. Doing that does allow a separate notification in the Hangout app when people call my GV # and regular number would ring normally. However, downloading 2 apps is a hassle and cause problems with other functions and more confusing. Why need 2 app google? when GV app can be improve to ring separately. Also, if contacts can be manage within the app would be better. Not sure why it wasn’t included with the app creation or update.
Needs some work, especially customer service!
by merta_may on 2020/12/10 19:15
Google voice covers the basics, you can make phone calls and send and receive text messages. For the most part, it has done everything I needed. I work for mental health facility, and when my job went remote I began using Google Voice to contact our patients about meetings. It worked well until I received a series of private messages, including a photo, via text message which was not intended for, or solicited by me. Out of respect for my client, I wanted to delete the messages without having to see the photo. In order to delete any of the messages in our conversation, I had to open the entire thread which meant opening the photo as well. I searched several times for an alternative, and deleted the app from my phone in the hopes that I would delete the messages. There was no alternative, and no helpful filter for unsolicited adult pictures. There was also no way to contact anyone at google about getting help. As soon as we resume in-person meetings, I will be deleting this app permanently.
I use this for my work line and it’s infuriating
by j_betty on 2017/12/19 02:54
I run an animal rescue and I meet all types of total weirdos and sketchy individuals that try to call middle of be night, try to look up my address, give out my number to total strangers that have absolutely no regard for other people’s lives. Insert google voice, to give an additional line to my phone so I can keep it on me all the time without an actual second phone BUT have at least a small amount of privacy and keep track of my work people from my home people. BUT THIS APP CRASHES ALL THE TIME. ALL. THE. TIME. Almost every day, and often multiple times in a day. I will be trying to have a convo by text with volunteers giving time-sensitive information so they can have written instructions to refer back to later when they’re at the vet and I can’t get because it won’t stop crashing. It’s absolutely maddening. Very little options in settings. The whole app is very clunky and SO. SLOW. There’s a substantial delay using Google voice. If I knew of an alternative to this I would absolutely use it.
I hate this app.
by G3G2NL0720 on 2020/12/09 02:22
I added this app to my phone so parents and students could reach me. Shortly after I began missing calls that were being made to my personal number. So I brought a prepaid smartphone so that those with my Google number. However, that’s not what happened. Now I can’t get voicemails and most of my calls are going to the other phone with Google voice. All I want to do is get this app off my cell phone and separated from my cell phone number, actually I want this mess removed from both my phone numbers. I know there has to be a way get get rid of the app. Someone please help!!! I did make sure I was logging into the correct account. I even sent the calls from Google voice to my personal phone number but my personal calls made to my personal phone number still were answered by my Google voice voicemail. I feel like you are forcing this app on those who decide that they no longer need it. Now I’m missing very important call and messages. All I’m asking is to have the Google voice app from both my phone numbers. I’m asking you to please remove the app...please!!
Quit changing the settings
by Wickedb69 on 2019/01/01 22:37
This isn’t a bad app. The problem is that every time Google makes it “better” they make it worse. Leave the settings alone. Urg!!! Now callers either have to say their name, and most new callers don’t want to do that or it connects directly to my line. The other option is to see my Google number as caller ID. With the first option, if callers don’t say their name ( and new callers usually hang up ) I have no idea if it’s a Google call, which I use for privacy, or a personal call. There’s no privacy anymore. There’s a reason I have a Google number!!! It used to be that I could see the caller ID, and there was an announcement that it was coming through the Google line, which was perfect for deciding how to handle a call. After this last update, it sent Google callers to my private VM until I could get in and change it. Leave it alone!!! Don’t change settings when you update. I don’t need you to adjust things for me. And include the option for me to decide how calls are answered. Quit deleting options.
Voicemail playback is losing its user-friendliness
by golfshot474 on 2019/06/06 19:09
I love the service and have used it since about 2006 or 2007 (I think). My only issue is that the app is making it harder to listen to voicemails. Oftentimes the voicemails play back on a low volume, which is on me because I have to wait until a message is playing before I can increase the volume. That isn’t the app’s problem... Because it starts at a low volume I have to replay the message after I am able to turn it up, and I don’t mind doing this. The problem is that it is almost impossible to scroll the voicemail bar back to the left now that they added a feature to delete the message, by swiping left on the message. When trying the drag the voicemail bar back it ends up sliding the message over for the delete feature. Frustrating because if I have a long voicemail (1min+) I don’t want to have to wait until it’s done before I replay it. Especially when I have multiple voicemails to listen to. FWP
Fantastic
by picknassaro on 2019/05/28 21:30
I’ve been looking for a way to have the type of functionality iMessage gives you on iPhone/iPad/Mac, but with Windows instead of a Mac. This is literally perfect for that. I get messages, calls, and voicemails on any device, any OS, truly what I needed. Would love some of the silly niceties of modern messaging apps like stickers, read receipts, message reactions, end-to-end encryption if it isn’t already present, etc etc... If there were any way my non-GV contacts could see my messages as if I were on an iPhone, like if Google Voice were able to send my messages through iMessage servers via some kind of deal with Apple, then that would just be icing on the cake. My communication on any OS, but without my iOS friends having to deal with the green bubble issues like insecure communications and low res images and such. But for now, I really do love this.
What happened? Crashes a lot
by faystar85 on 2018/01/29 04:18
OMG! Do you know how annoying it is to write a text and then it crashes and you have to write your text over multiple times? Infuriating. I use my app for business and it always worked perfect and I couldn’t complain at all. However, in the last 2 months, the app just randomly crashes and it happens when the app is open for longer than like 65 seconds. It’s insanity, I really hope you guys fix this! It’s such a waste of time right now but I already have this number printed everywhere so please please fix it. I would gladly pay a small fee just for it to stop crashing. I have to text my texts in another app like text or notes, then copy + paste. Or copy and paste as I am typing just in case the app crashes. I’ll change my rating if the app gets updated and the bugs fixed. If it doesn’t get fixed I’ll be rating the app even lower. Cmon google, lets get it together! This is unacceptable.
No more linked texting
by Chris_cpu on 2020/09/18 12:31
I use Google Voice texting app for my “On-Call” as an Admin at a statewide Hospital for Doctor’s & Nurse’s that affect patient care. Before when I get paged to my google voice phone number it used link-up to my actual personal cell phone and that particular notification would be a HIGH PRIORITY page and identified based from the phone number listed in my own personal contacts so the paging would alert me in the middle of the night should anything go wrong. Instead the page only shows up on the google voice texting area for only a single “ding” that is easily missed. I have checked and rechecked my settings and as far as removing my personal cell from the linked phone to only re-register my personal cell for only the same results. Please Google support!!! I really need this to work as it was working before so whatever changed since mid-July-2020 should be turned back on or changed back. This has been an AWESOME alternative up till now. I will rate this app again hopefully when it is polished up.
Used to work better
by Gnlgates on 2020/09/09 20:17
I’m not sure what happened, maybe an iOS update, but it’s not the same. I have this number to use the recording function, I am a medium student, I record readings and send a copy to the sitter after each call. The calls are never automatically transcribed, which is fine, I honestly don’t need or want that function (it should just go away imo) but instead I get an email with a link option to listen. Unfortunately how it opens has changed and is now causing issues. In the past I would open the link from the email (it would open in safari (didn’t matter if I viewed or downloaded) and then copy the link in the browser window and send to the sitter via text. Now I’m getting “open in iMovie” only option mp3 format and the sitter can’t open the file. I don’t see anywhere in my phone or app settings how to change this. I don’t know why or what caused it to change.
Favorites gone ?
by ashwinks on 2019/10/03 00:34
Update Oct 2, 2019: Are there any plans to implement feature for favorites? Many, if not most, use the app from the car, and it’s difficult to browse the contacts or call history... ———————————————— Nice look and feel - but would say a D grade on functionality. The favorites feature was already barebones- with “suggestions” having to suffice as “favorites”. But now, it’s completely gone!?! Like many others, I use this while driving and I want to be able to call someone with just a tap, rather than search. Why not have a tab with 3x3 (say) tiles for your top 9 favorites, and set another tab for “suggestions” or leave it incorporated with “contacts” ? Please (re)design a functionality for favorites, pretty please!! UPDATE 10/8: Things seem to go from bad to worse. Now the suggested contacts are gone, and I have to constantly scroll through the contacts list, find the person I need, open the contact screen and the choose the number. In the iPhone app, it then asks you to confirm the call. Given that I (and many others, based on the reviews I read here) use this to make calls while driving, using this app has become a very hazardous task. While I really love the app for its cheap rates and simplicity, the lack of valuable (and commonly available) features is very disappointing. Please implement a “favorites” option.
Finally!!! An app update that makes this stable
by Ra1129 on 2019/03/15 06:26
I love google voice and I love this new updated stable app but I absolutely hated the old google voice app on IOS devices. Slow and laggy, would constantly crash or become unresponsive my favorite little quirk was that at time you would click to type a text and the text field and keyboard would both disappear and you would be forced to force close the app in order to possibly get it back up and running. NOT ANYMORE! This update resolved 99% of the issues that I ran into before the app performs faster and smoother and doesn’t have the little quirks it used to. Thanks google for finally tossing us IOS users a bone and getting this fixed and done right, next time maybe do it a little quicker than 2 years.
Please make it so I can tell if incoming calls are from Google Voice!!!
by Unstoppable747 on 2018/10/25 17:43
This honestly is a great app, I use the number for my business, and for the 8 months that I’ve had it, it is not buddy or troublesome at all! My biggest dislike with the app, is that since the calls are linked with my phone, I can’t tell if the calls are coming from my business number (Google Voice) or not, and this is a big deal! Since I want to be able to respond professionally to a call for my business! Another dislike I have with the app, is that the the notifications sound for texting, is the Tri-Tone sound that comes stock with notifications from all apps. This is annoying because when I hear the sound, I am unsure whether it is from other apps or Google Voice. And before you think you can change it to something different, specifically only for Google Voice, you can’t! Google please fix these issues with a solutions that’ll make it so people can tell if an incoming call that they are getting from Google Voice is coming from Google Voice or not, and also allow it to have one different or a variety of different sounds for incoming texts than just the stock sound! If you make these adjustments, I will publicly proclaim the greatness of the app and system all over social media!!
Google voice works - simple basic free app that works
by whydoesapplecarewhoiamnow on 2018/12/30 23:30
There are a lot of phone number apps that aren't free and are not nearly as good as this one. The app does what it is supposed to do which is send and receive text messages and phone calls. The phone call quality on my cell phone is actually clearer than when I use my own provider. My provider is one of the big 5 nationally. What I read on negative reviews is that it saved text and call number history. That seems to not be the case in the version I am using now. I did something no one else mentioned which was delete the app from my phone, restart my phone, and add it back. Once I did that all those issues were gone and never returned. Yes this is the iPhone version lol.
Can’t stay on call if phone screen is asleep...
by tevin on 2019/09/30 20:08
I have been using Google voice for years, and although it has never been perfect, I have at least always been able to make phone calls from my Google number. The new format (where it calls entirely from the Google voice app instead of through the phone app on my phone) is absolutely horrible compared to the old method. I was just on hold for 40 minutes and my phone screen goes to sleep and it disconnected the call. You should still be able to put the phone to sleep and have your call stay connected, like with any other phone call you make. Sometimes too on the new calling screen I cannot use any other apps or go on speakerphone unless I have google voice pulled up on the screen. This makes the phone basically useless if I am trying to also refer to other information-through an email for example. Please fix! Thanks!
Good, but DOES crash & lacks user design attention
by Doug757 on 2017/10/16 12:19
I have been using it for couple years now. Like the integration w/my Google email, etc. BUT, latest version seems to crash w/in 15-20 seconds whenever I try to create a text to send. I think the 'split personality' between Google Voice & Hangouts is confusing. I prefer the GV interface for communication, it's simpler; and I think the voice call quality is better (probably because it requires calling out via your cell number; Hangouts allows calls via wifi or 'data' connection.) BUT -- the GV app really does need a comprehensive design makeover. It doesn't have an option to group messages, it's confusing & cumbersome to delete messages (and it's different from Hangouts cumbersome system), it doesn't have a way to 'mark' messages you want to come back to, etc. In other words, it's potential as an effective and desirable voice&text communication app is squandered by what seems to a design-by-techheads -- user friendliness is not in their consciousness. And boy does it show. (Hangouts, for what it's worth, seems more bent on trying to be the 'cool' app; it's shortcoming are similar but it leans more heavily on texting side, I think.) Wow. GV could be great. I can't figure out who's got the brain block at Google to explain why it falls so short..
Incoming call notifications
by coffeegeekmn on 2020/03/04 16:25
I have the latest version of Google Voice and iOS 13 on my iPhone. The app used to show me incoming calls to my iPhone were being routed via Google Voice along with the incoming phone numbers caller id info. Not anymore. Now all calls coming through Google voice appear to be a regular incoming phone call to my personal iOS device. I don’t answer unknown incoming phone calls to my personal number as nearly every one is a robocall. However, I always answer every phone call coming into my Google Voice number. I haven’t been answering a lot of legitimate Google Voice incoming calls over the past month or so because my phone no longer shows it’s coming in through Google Voice - it looks like a regular phone call coming into my personal iOS device. I am not sure what happened. It used to work great but not anymore. The only solution I can think is to have incoming google voice calls show my google voice number as the one calling my phone. I used to do that but it’s nice knowing who is calling you so I switched it around a few years ago when I realized the phone showed it was an incoming google voice call. Back to the way I had it set up many years ago until this gets fixed. I am not sure if it’s a Google thing or an iOS thing but it’s annoying.
How to know if calls are GV or cell phone number
by Lizard Trails on 2019/06/07 19:36
If you want to know whether the call is coming from your personal number or your google voice number without having to use the awkward call screening (where it asks callers to say their name before the call goes through), then don’t link your phone number, granted you’ll have to use the default option to make calls over WiFi and data instead of using your carrier. Now all google voice calls will come through the app, so when a call comes, you will see that it is a google voice call. However, if your data service is weak, then the call could be dropped, but at least you’ll know it’s a GV call and you can call them back later.
Really Good. Not Perfect.
by Social Dropout on 2020/02/15 17:52
This app is great as a second number. I’ve used it for years on and off. I tried using it as a primary number but found that it’s lacking in some respects. One thing that I find annoying is that I can’t access or send texts while I’m on a call. There have been a few times that I need to send a message or refer to one while on a call but couldn’t access them. You either need to hang the call up or hope the call doesn’t run long. The other issue is if you hit the power button to shut your screen off, it will cut off your call. If I’m on a call and I’m using a headset I often shut my screen off so I’m not consuming additional battery life or accidentally hitting an on-screen button. With Voice you have to leave the screen on the entire time you’re on a call.
Keep nuisance calls and text messages down on your land and cell phones
by Jsey on 2019/06/16 16:03
I’ve had this service since is began and love it. Job hunting is hard enough without the spammers going to those sites and falsely acquiring your private information to add you to their call lists. This way if there is a legitimate inquiry they can leave a message either voice or text otherwise it is often blank. My regular cell phone is ringing all the time. Special events also are a good opportunity for this app. While you can monitor the calls from your cell phone you are no being interrupted during meetings or other moments in life when it’s not convenient to take these calls. It’s great
Google V w/Hangouts on my IPhone 7plus
by Peri2201 on 2018/09/17 00:30
I used to like this app until it became confusing ! It’s great having a second number that can be called within the Hangouts app! Or by Google Voice only! Thing is the transition and ease of use is taking too many steps and not really as functional as it claims! I don’t have as many crashes now but I can’t seem to get my regular calls to come through from my cell phone when friends & family call on my cell phone # But it’s fine when friends or other ppl call on Hangouts with the google phone number ! It’s seems to reroute my iPhone # calls to Google voice but I’ve not set it up that way! I’d like the 2 numbers to be used when I’d rather be talking on one or the other. Or just have ppl call Hangouts that aren’t family or close family friends! Just use the Google V with Hangouts for acquaintances!! Why isn’t this possible ?? I can’t get the thing to disconnect from my carrier ! At least that’s what I think ! I added credit to the acct. so it wouldn’t charge my carrier ! I switched my iPhone on to WiFi calling only !! That should keep data down on my carriers calls and usage CORRECT ???? Would be nice to have at least an online means to contact the google apps and calling features !! Help us out more‼️‼️‼️
Good idea, needs functionality improvement
by pato white on 2019/02/04 19:56
I think it’s great that someone can port their number over to an app and keep it for their own personal use going forward. Because of this, I am able to have a work phone/personal phone all in one instead of carrying around two phones like most of my colleagues. The unfortunate part, however, is the fact that some basic functionality improvements are highly needed. The app will continue to show an unread message alert well after I’ve read the message. Several times even. Using emojis, or any other keyboards for that matter, is complicated and requires 30 clicks of the same button. Texting is so much easier on my iPhones texting that I find myself reverting back to its use instead of this app. Yes, I love the idea of this app, but because it’s so cumbersome to use at times, I don’t use it as much as I otherwise would.
Useful if you move abroad
by MissJubilee on 2020/11/17 15:38
I ported my US number to Google Voice when I took a job overseas. This has allowed me to receive texts confirming my identity (eg from a bank), other texts, and transcriptions of the rare voicemail message. I connected it to Hangouts, which I use a lot already for work, but they also come through to Voice. I can’t use the Voice app for actual calls since I don’t have a US SIM/service plan. It would be nice if Voice would have a system by which I could receive calls over the internet that were dialed to my US number, now that it’s not going to be linked to Hangouts anymore. In theory, I could receive Voice calls with Hangouts, though that never really seemed to work.
Less Glitchy Interface
by Thankful Ben on 2017/09/06 06:33
Have been using Google Voice almost since it was released, and have ridden through the ups and downs. The v2 interface looks good, photo integration is great(!), conversation view is wonderful, and the same old integration with Contacts and the Phone apps is awesome. The August 2017 version (2.6) has improved the lag significantly, but still pauses sometimes. The June 2017 version of Google Voice did not function smoothly at all on my iPhone 5s. Every action, from scrolling to creating a new message to searching, took a moment or two to get a response, if the action even registered at all. Not a pleasant or efficient experience. Long press functions are back in v2.6, after a brief hiatus! SMS conversations can be archived, individual messages can be deleted, and both voice messages and call histories can be multi-selected for faster management. All this is faster and more intuitive than the past few versions. Thanks! I'll finish by saying that the ability to switch between multiple GVoice accounts (as in Hangouts) is also really great!!! I previously had to use different apps for different numbers, but now they are better consolidated here. 👍👍
Could & Should Be So Much Better
by Buddydpug on 2019/04/06 22:02
I appreciate that Google makes this app for ios and that it is free. However, like Google Tasks and other Alphabet products, the proof is in the execution. It’s the inconsistencies that are troublesome. Why, for example, do my messages sync across devices but notifications do not? When I go from my iphone to ipad (and vice versa), I’ll see a badge notification thinking I have a new call or message. Alas, it’s the same message/call that I had already read (or listened to) on the other device. A more significant defect, however, is the actually call forwarding from Voice to my iphone. I receive forwarded calls maybe 1/3 of the time. I’ll see a notification for a missed call, but my iphone never rang. Lastly, a greater contrast for messages would be helpful to the aging eyes of many users.
Would be great if the contacts in google would be be in their own tab
by Dissatisfied user 8897 on 2018/08/27 02:39
***UPDATE 3*** All contacts now show up on the contacts tab, no longer limited to 60, thank you!! ***UPDATE 2*** It would appear that only 60 contacts from google show up in the contacts tab. The rest CAN be searched, but what’s the point of having a contacts tab if you’re not going to display all the contacts? PLEASE FIX! ***UPDATE*** Wow I’m impressed! I’m not sure if my review made a difference or not, but the app has been updated (same day) and now the contacts tab properly syncs with google voice! Thank you so much!! ***ORIGINAL REVIEW*** Please make the separate contacts tab update from google contacts, not phone contacts. I like to separate my google contacts and my phone contacts, but it’s a hassle as of now. If there was a separate contacts tab THAT ACTUALLY WORKED it would be absolutely great. Adding contacts through google voice adds them to the phone address book- WHY?? This defeats the whole purpose of google voice, I don’t want to mix phone contacts with google contacts!
Increasing Disappointment by the minute...
by Soing B. Massung on 2018/07/26 12:54
I have increasing disappointment by the minute with the fact Support Teams do not reply to reported concerns within a reasonable timeframe. What exactly is the Service Level Agreement to respond to consumer queries? It is alarming that my personal data has been compromised and extorted and there is little to no support to correct all of the issues, service denial, and accessibility. The consumer seem to have zero rights or alternative means to resolve this blatant disregard for the customers that utilize the “services” delivered to the customer. This is a total abuse of rights and responsibility. Even the previous reviews regarding this indicate the degradation of service that has gone on for entirely too long; at the expense of hard working customers. I fully intend on reporting these issues and concerns to all of the necessary official authorities. This is not a game, people’s lives and livelihoods are at stake
Calls constantly drop
by Alclouse3 on 2018/11/07 16:17
Google voice worked perfectly fine until their last update. We are required to use google voice for work and it’s frustrating when I’m speaking with a client and all of the sudden the call is silenced and I can’t hear them and they can’t hear me, then a few seconds later the call disconnects completely. It does it from both the desktop and my cell phone. I end up having to get the clients email from them before the call drops or text them asking for further information. It would be nice if the app had some reliability and didn’t cause so many issues. This occurs usually every other call, if not more. But my last call it dropped 5 times in a row when I was just trying to get the customers email address to continue our conversation. It’s embarrassing also having to explain this to clients..
Good app but I wish I’d be notified my Google Voice line was ringing!
by Dawifey on 2018/02/20 23:16
I’m applying for jobs, for scam purposes I didn’t want to give out my real phone number so I got a number from Google Voice. It’s super easy to use and works well. I haven’t had any issues with it crashing or anything and the texts come through quickly when I use that feature. My issue is that I don’t answer calls when they are coming from unknown numbers so I keep declining these calls (because it’s not ringing directly to the app but it’s forwarding the call to my actual phone number) and I can miss an important call rendering the Google Voice redundant. Even if there was a little notification on my phone saying Google Voice call or if it rings my personal cell from one specific number, then at least I’d know...
Developers made some useless response
by Nemo최 on 2020/11/19 07:21
Here is what I wrote. For some reason, I cannot make a call which is a hard line in Korea. It is very unreliable. It sometimes works and sometimes does not work. I hope I do not need to worry if I can make a call or not. And, now they sent me a link about how i could make a phone call. As you can see my feedback, the issue is not that I cannot make a phone call at all, but that I cannot make a call reliably. There is no problem with my internet connection for sure. Even so, sometimes I could make a call and sometimes I cannot. If it happens, i do all kinds of things including turn off the app and even turn off the phone. Sometimes this helps and sometimes it doesn’t. Very unreliable connection. I would like to know why the connection is unreliable, rather than some rudimentary manual for beginners. This happened recently. I do not know what is going on.
Be sure to set up service before you travel.
by Opus9 on 2020/10/23 23:45
My wife and I are currently vacationing in a location that, sadly, has no AT&T cellular coverage. Fortunately, there is WiFi so I thought perhaps I could use a VOIP app to call a local pizza joint for a delivery. What a mess that idea turned out to become. I download this Google Voice app thinking it might be the quick and easy (free) solution to my problem. In order to set up the app you must link the service to an existing phone number for verification. So Google needs to send a text message to my phone so I can verify that I am who I say I am or something like that. Problem remains, though.. I’m in an area that has no cellular coverage so I cannot receive the text message. If I had cell service here I wouldn’t need the VOIP app. Ridiculous.
Good but...
by Gabe254 on 2019/09/11 14:42
I like the app. It’s easy to use with clear functionality that allows for smooth usage; although, the quality of phone calls is often spotty with interference or calls being dropped more often than on other apps. The app has a lot of interesting function, but feel as though the extras aren’t being used to their full capacity. For example: Google voice’s “Do Not Disturb” feature has to be turned on manually and then turned off again. Why isn’t there an option to set a schedule for example? Or maybe a way to set dates and reoccurring exceptions, similar to what digital calendars now do. That would be very convenient, but we’ll see if it gets there. Either way, it’s not a bad app and can be useful for many things.
The new update freezes the app
by LoraLondon on 2019/02/17 22:06
I like the previous version better it didn’t Freeze it was very fast, the new and improved updated version Freezes a whole lot. It’s very frustrating because you have to wait until it’s Unthawed to send text messages. Trying to make a phone call the first time around is impossible the other color cannot hear you, you’ll hear a ring and then after one ring your screen is just black with the phone number you’ve called and the phone options displayed on your screen but no caller is on the other end. None of these issues was present in the older version. You have to call the number back like three times in order to get someone to answer. And it’s embarrassing because the caller on the receiving end questions your carrier service.
Generous & Selfish
by Kimberlytopia on 2019/12/05 22:30
Love Google Voice. Liked the older version app that I ran on iOS 6.1.6 the best. Yup! Old. I liked the "Click to Call" feature that allowed forwarding to any of your listed numbers instead of insisting to ONLY call the listed cell phone number. The App on my current iOS did not have this feature but still functional up until today. Google wants me to update. To what? I am fully up-to-date at 9.3.6. Yup! Old. Still, like Google Voice & the generous features available, but irritated can no longer use on my older operating system. That is why I gave the Google Voice app a 1 Star / One Star: selfish. Google app developers could have just left a perfectly good working app alone for those of us with older OS and not defunct it because the device is as up-to-date with its iOS that it is gonna get. 😤 Don't laugh. It may very well one day happen to you. 🙈🙉🙊 😉
Version 2.1 has serious bugs
by tomagain748 on 2017/11/28 14:47
I’ve used this app for years and I loved it. Among other things you can text via internet with no cell reception. But about a week ago, m phone became totally unresponsive and kept getting worse. Finally I looked at battery usage and, despite not using the app, Google Voice was using 43% of my battery just churning in the background. I uninstalled the app, rebooted my phone twice and zoom! Was back to it’s old quick self. Hoping it was a bad install of a good app, a day later, I reinstalled it. Even though I never even signed into my account, a day later my phone was sluggish and unresponsive. I once again uninstalled and rebooted and zoom. My phone is bright and peppy again. Conclusion: do NOT upgrade to Google Voice until version 2.2 comes out. This, by the way, is on an iPhone 5s
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