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App name
kayak flights, Hotels & Cars
Description
Don't just travel - trip. KAYAK searches hundreds of travel sites at once to find exactly what you need for your trip, from cheap flights to great hotel deals, and car rentals. Nonstop flight leaving at 9am? Sure. Pet-friendly vacation rental near the slopes? Yup. SUV rental for under $50/day? We're on it. Because we're travelers too and know that every trip is worth planning. BOOK FLEXIBLY Easily search, filter and sort your options to find the right travel offers for you - whether it's flights you can change with no fees, hotels, rentals and car rentals with free cancellation, the cheapest deal, or the most comfortable seat. SAVE MONEY Get mobile-only rates and Private Deals on the app. Set Price Alerts to find out when prices drop, and use Explore to discover new destinations within your budget. EVERYTHING IN ONE PLACE This is more than just a travel app. Our Trips tool keeps your plans in order. Get alerts for flight and gate changes, access boarding passes on and offline and plan out and share your itinerary, all from one place. Use Guides to create, collect and share daily itineraries, tips and impressions along the way. COMPARE FLIGHT DEALS FROM 900+ SITES • Take the stress out of trip planning. Find flexible flight offers with no change fees. • Search with flexible dates up to +/- 3 days to see when's the best time to fly. • Filter options based on stops, airlines, departure times, cancellation policies, amenities & more. • Save your preferences to see your favorite airlines and hotels first (and skip ones you don't like). • Book at the right time. Price Forecast lets you know whether you should wait or book now. • We'll even show you Hacker Fares which pair together two one-way tickets for a round-trip flight (and save you $$). FIND A RENTAL CAR THAT FITS YOUR TRIP • Search from over 70,000 locations to find the perfect car rental for your trip. • Filter your rental car search by vehicle type including hybrids and electric vehicles, offers with unlimited mileage, enhanced cleaning and much more. • Risk-free booking: Find car rentals with a free cancellation policy so if plans change, you can easily rebook. HOTELS, VACATION RENTALS AND UNIQUE STAYS FROM THOUSANDS OF SITES • Compare all sorts of accommodation, from five-star resorts to holiday homes and boutique hotels. • Looking for a staycation? Uncover deals on amazing places to visit nearby. • Stay flexible by easily filtering for hotel deals with free cancellation. • Unlock Private Deals and exclusive mobile-only rates for even more savings. EXPLORE: Discover new destinations on your budget • Whether you have $300 or $3,000 to spend, Explore lets you set a budget and shows you where in the world you can go. TRIPS: All your travel plans in one place. • Keep all your plans organized in one travel app, regardless of where you booked. • Forward your booking confirmation emails to trips@kayak.com or sync your Gmail or Outlook account. • Use our Flight Tracker to stay up-to-date on any flight's progress, with real-time status updates, gate change & baggage claim notifications. • Check your Trip Stats to see how far you traveled, your top cities, and how many times you've been around the world. • Your traveler data is safe and secure - meaning you never have to re-enter your booking and credit card info. • Share your vacation plans with family & friends. • No signal, no problem. View your itinerary and notes with no internet connection. MEASURE YOUR BAG • AR measuring tool lets you know if your carry-on bag complies with the policy of the airline you're flying with. APPLE WATCH: KAYAK on the go • Keep your travel plans right on your wrist. Search, access your Trips, set Alerts and more. PRICE ALERTS: Never miss a deal • Let us do the searching for you. Create a Price Alert and we’ll notify you when the price drops. Download the KAYAK travel app now and get ready for your next travel adventure!
The app is not working well
by Dinoar22 on 2022/05/18 09:15
Kayak was a great app to organize all my travels but recently the app is working very very slow and crash all the times!!! So Please revert to the original app!!!!!! I was loving this app but now is a nightmare! :(
What’s going on with Explore search?
by discount shopp on 2022/05/15 19:25
Used to love Kayak’s Explore feature to get ideas for travel destinations based on my budget, my availability, my interests…but over the past week the pricing quoted is completely unreliable. In the map view, prices for some popular destinations don’t even show up as if there no flights to/from our home airport. Most times the price in the map view is significantly off ($200 to $600 plus) than the prices in the search results. Please fix! In the meantime… Skyscanner and Hopper
Partners polluting search results with false prices
by Gori20 on 2022/05/14 20:30
I love(ed) Kayak and use it often.It’s much better for flights than for hotel search. Flights search is very feature-rich and allows for granular search/filter options. Hotels - not at all. The serious problem, however, is that the integrity of prices shown in hotels search results is just not there. Some of Kayak’s partners return much lower prices on Kayak then they truly offer (i.e. Traveluro, but they’re not the only ones) which makes the search results completely useless. Kayak has an option to filter the booking sites in a search results, but it’s not functional (meaning a. not all booking sites are up for selection in the list, AND b. the selection isn’t honored). What a shame.
Top Rated
by Isaiah0193 on 2022/05/11 20:15
This is the best flight and hotel booking app, love their freezing price feature!
Lost faith in the predictor
by HogwartsgardBell on 2022/05/08 21:50
I’ve seen prices slightly cheaper on other sites. Kayak’s predictor isn’t accurate. However, I give it credit for being a good starting point. Happy travels.
The Best
by Shirleyj1 on 2022/05/08 07:41
I’ve always got the best deals on KAYAK flights hotel rooms rented cars always the best deals on kayak
Keep going Team
by Libya only on 2022/05/08 06:49
Thanks for this app the help me always
I want my money back!
by hvotnt on 2022/05/07 02:59
I bought a flight for three people and supposedly they were going to send me a flight confirmation to the email, THEY NEVER SENT ME THE FLIGHT CONFIRMATION but if they charged me the payment, I called the airline to investigate my flight, and it turns out that they do not know nothing they don't have our names or anything about us, they don't have our ticket on file, I try to call KAYAK customer service and it turns out they don't know anything about my tickets either, I try to call the customer service number they gave me at the agency trip inside this SMARTFLAKES app and it turns out that the number is not in service, so what was my money made?? Where is my ticket? because nobody knows anything, not even the airline? Surely it was a SCAM DO NOT BUY IN THIS APP UPDATE: They already sent us the flight confirmation! We had to pay an extra $70 because the first card didn't go through (something stupid) but after calling as many as 10 different numbers and having paid the extra 70 they already sent us the confirmation. Thanks also to KAYAK for communicating. 05/06/22
Buy a ticket
by ahmadtayem on 2022/05/04 13:45
Sorry, the app is so complicated to make a reservation Am trying to make my reservation and I submit my visa information but I can’t continue to get my tickets!!!!
Yanlış bilgi
by Millenuits on 2022/05/01 14:39
Kayak a bakarak alana geldik. Nerdeyse kayak ın verdiği saatten 1 saat sonra indi uçak. Boşuna alanda bekledik. Bir daha katiyen güvenmem.
For cheap services, use Kayak
by simplegray on 2022/04/30 12:29
Use Kayak for cheap services. Like booking a car and the car rental place doesn’t exist when you fly into the city.
No results for Russia?
by MadRed75 on 2022/04/29 21:45
Wow. Wait to stand with Ukraine. That I’m sure helps a lot. Pathetic. Send some money or something but not to show results is dumb. Time to look to another company.
The Best app
by jaggoe on 2022/04/28 21:52
Is on of the Best app I have ever known and now I am use to it…👊🏽Jaggoe
Whoever made the “Trip” feature should quit their job, quickly
by keynesiandream on 2022/04/28 20:54
Seriously, the UX between the app and the site didn’t think about feature parity. So the Trips feature.. I found a flight I wanted, saved it, and now I cannot purchase it, no buy bottom no indication it changed. I cannot see the current pricing for it. Wtf… 🤦🏻‍♂️ seriously UX person who made this, find another job please.
Filter Still Does Not Work!
by Chris94062 on 2022/04/27 21:39
If I choose “hotel” I get motels, apartments and everything else. Over and over again. What’s the point of having the filter?
Nicarina21
by Herminia03 on 2022/04/27 14:07
Hola
Horrible experience
by jeeper 1080 on 2022/04/26 03:22
On April 25 I booked a flight and was charged on my account and the confirmation never came through and it’s still pending in my bank account a day later. I have emailed and I have Tex and I have called tech-support with KAYAK. No response or any assistance of any kind. Kayak is just a search engine and is not committed to its customers.Horrible experience
Super sketchy experience
by Tjeannepatel on 2022/04/24 16:22
I’m in the process of booking a flight through Kayak, and I’m having a terrible experience. First, they called to tell me that my flight couldn’t go through because of a “technical glitch.” So I had to resubmit my information. Once I did that, I got a call about an hour later asking me to verify the amounts of the small authorizations on my card (there were four, but they only wanted two of them). This is a very strange experience that I’ve never had to do to book a flight before. I’m definitely not using Kayak in the future.
Great app and cool features
by jstudios8 on 2022/04/24 03:40
Great app and cool features, great prices
Hard to use
by leave me a alone f on 2022/04/24 02:16
Try to track a flight, so hard to figure out how to do it
Love!
by Ms. Minks on 2022/04/21 18:36
I love Kayak! Sometimes they’re cheaper than Expedia but overall I rate it a 5/5! I also love the flight trackers & option to freeze prices!!
Buggy crappy app
by Meched on 2022/04/21 01:46
I put in the dates I wanted, somehow it defaulted to the current day. I was charged. Customer service was jerky and informed me it was done through Priceline, not kayak. “this is what you agreed to” terrible terrible customer service. Avoid.
Rates
by metlhed71 on 2022/04/20 13:57
Best rates around!)))
Bags
by badger shark on 2022/04/18 03:44
Good. Just wish I could see baggage numbers pre-booking
Not the best app
by Chanty402 on 2022/04/17 16:13
My trips are not showing on the app but my card was charged and airline shows ticket. Really nervous about using this app Beware!
Best travel app
by vairon07 on 2022/04/16 02:19
Best app to look for flights, hotels and rental cars.
Kayak
by Notes reviewer on 2022/04/11 10:35
Nice App
Kayak should drop using Prestigia.com as a third party
by irene ioffe on 2022/04/11 06:54
I recently booked a hotel in Spain thru Kayak app using Prestigia. I paid full amount and got a confirmation that my room is booked.Then 4 days before I’m supposed to be in this hotel I got an email from Prestigia that they are not able to confirm my booking with a hotel and offered a refund. I still did not get a refund and it is very hard to find a last minute hotel in my destination on Easter. Prestigia is not reliable and Kayak should not use it as their third party.
Worst app ever
by Hamada New Jersey on 2022/04/10 22:15
They will cancel your ticket for no reason without telling you, please be very careful
Text size is too small and no longer usable
by J Hensel on 2022/04/10 15:29
text is too small for me to read. I have a vision problem and require larger text. I get the largest iphone screen possible. To go with the large screen, the best apps utilize Text Size in Accessibility Settings, have their own text size setting or allow pinch to zoom. Your app has none of these. I literally must use a magnifying glass to read screens in this app. What can I do?
Poor
by napb1 on 2022/04/09 18:27
Flights don’t update with real time changes.
Best site
by jannysue123 on 2022/04/07 14:04
Great prices and options use all the time.
Trip
by Dr Giri on 2022/04/07 11:20
Easy to navigate
Great app
by Baby509 on 2022/04/06 16:00
Greatest app
West
by Peyo DuPont on 2022/04/04 03:32
👌!
Kayak bent the knee
by Bobby Dole on 2022/04/03 18:16
Politics dictates this service as well. Disappointing to say the least.
Best price
by chiraag1 on 2022/04/03 17:07
Wnever I want give us
Website is WAY better than app
by Happy2000 on 2022/04/02 17:03
Very flight filter on the app needs to be individual unfurled rather than showing you everything upfront. Super tedious to filter compared to the website, which makes it simple.
Excellente' app
by 124466789 on 2022/03/31 20:59
Excellente' app
BIG FRAUD
by Makhanjit on 2022/03/31 02:58
Always try to FRAUD with Coustmer
App stopped working
by QdudeyQ on 2022/03/30 17:52
I used to use your app all the time. Now when you click from the email, it just says error. If you search something it comes up error. Also many times pricing is different app v website. Kayak is my favorite for flights, I’ve deleted and reinstalled, same issue. I’ve since just deleted your app and only use your site.
False advertising - Freeze price
by False advertising/Freeze price on 2022/03/28 04:07
Don’t use freeze price! You get a different fare that the one freeze and Kayak company doesn’t takes responsibility even when the freeze notification has their logo in the notice. I want to dispute the purchase and they argued that hooper is a different company that them. Ashamed of them!! I never have anaccount with hopper neither use hopper app
Great app
by A glatstein on 2022/03/27 00:53
Not only does it help you and get you what you need it’s made WELL.
The best
by Rdcampbell2 on 2022/03/24 03:58
My go to travel app!
In accurate prices
by Ategev on 2022/03/19 01:53
Pretty scammy.
Used to be great. Now sketchy.
by Dundee1213 on 2022/03/18 14:55
Used KAYAK a lot in the past. But now they list really misleading prices from affiliates that are known to be terrible, unreliable and borderline scam companies. By listing all these super low prices from sketchy companies they give the appearance of better rates, but unless you want to take a huge risk, you end up booking with more reputable source at a much higher rate. And even if you are willing to take the risk, you often discover the lower rates come with much higher fees which ends up making them about the same anyway. And the chains are unwilling to price match those lower rates, so what’s the point of Kayak anyway?
Best
by antoinebassil on 2022/03/18 02:26
It makes traveling so easy!! Literally buttons away!!
Doing very great. I really like this app.
by Modesto Canduco on 2022/03/17 09:42
Keep improving…
Price freeze w HOPPER is a waste of money!
by looking4deals45 on 2022/03/15 20:13
Kayak was thorough in giving me options of flights so my frustration is more w Hopper. I purchased a price freeze while I finalized my plans. When I went to book my flight wi the allowed 7 days it showed every flight was booked w no available seats. I then went directly to Deltas website to discover there were many seats available at several different times so I was able to book the original time I wanted on the day I needed. Im trying to contact Hopper for a refund but so far have not found the contact info.
Kayak is a must for the serious traveler
by Rmc007 on 2022/03/14 18:08
Before I book flights, hotels or rental cars I always review the options on Kayak. You get a full overview of all the available options. For me it’s key that with Kayak you book direct with the airline, hotel and rental car company. No middle man to muddy the waters.
This App is in violation of law
by César Espitia on 2022/03/12 22:22
This application shows fares that are fake and not real, they just do so to drive consumer engagement. This is a violation of law ever since they promoting fake info / prices and services that does not exists ever since the lowest fare are never available for purchase, air carriers just re direct customer coming from this app over to broken links or blank pages suggesting consumers to browse directly to carrier website where they give you a higher different rate other than the one being promoted through kayak’s app/site
Best traveling app ever
by Sadi amir on 2022/03/12 20:58
I like this app
Waste of time, bad service
by npiccol00 on 2022/03/11 12:45
I attempted to use kayak for the first time the other day. I found a great deal on a flight and booked it, only to wake up the next day to an email from kayak saying the flight couldn’t be booked. I researched the flight on the airlines website and it is a real flight with available seats for booking. I responded to the email asking for more detail as to why my flight couldn’t be booked because the alternative flights they offered me were significantly more expensive. Kayak didn’t bother responding to my inquiry. I will not be using kayak again if they are not willing to back the companies and the prices they allow to advertise on their website. Also, if they allow fraudulent companies to advertiser on their site then I can’t trust using this site again.
Don't trust this site
by G-Apper on 2022/03/10 23:25
I thought I bought tickets. Even the phone app displays the trip. I show up at the airport to find out no tickets exist. Kayak sent an email to me stating it didn't work, but I didn't check my email before leaving. Now my family is stranded. STAY AWAY!!!!
Asks to read your mail
by mwynnm on 2022/03/09 06:30
Kayak continually asks for full access to all of the user’s e-mail in order to find itinerary data to add to trips. Only an idiot would consent to this, and being asked repeatedly is deeply insulting. I don’t like app developers that assume I’m a moron.
Don’t book through Kayak.com
by Skynet2500 on 2022/03/09 01:02
Kayak is a good place to look for all fares and it does a good job of pulling all the fares at one of place. It’s decently accurate. The problem comes if you want to use kayak.con for booking. Never ever do that because they work with all sorts of shady websites. My booking went through indianeagle and they charged me higher than what’s shown on the website. Then I call indianeagle 1800 number they are a complete fraud. They keep claiming it’s kayak fault to charge higher. They claim they are trying to refund money via PayPal and the servers are down.
Not the Kayak I’ve known
by dwbunger on 2022/03/05 12:10
Tried to make a reservation in NC and ended up with some info what was to a crazy email pushing Las Vegas. This may be a high risk site so find another.
Good features, but some glaring bugs
by ericsueckert on 2022/03/03 05:44
Overall the app does its job. There are plenty of reviews singing its praises so I won’t go into those. I’ve run into a few frustrating bugs navigating this software. This complaint is more minor but on the website you can add a Known Traveller Number to your traveller profile. Firstly I can’t find this field on the app at all, which seems strange. Second my KTN from TSA precheck has letters in it, but the field sanitizer on the website only allows you to save the number if it’s literally a 9 digit number. Whoever implemented that feature clearly had no ideas that many KTNs have letters in them, so I am unable to enter my KTN properly. This is an extremely obvious bug that should have been caught during testing. My more major complaint concerns my Kayak account being based on my Apple account. In this situation, I’m able to add emails, but the primary email on my account is a cryptic apple ID email which I do NOT want shown. Despite this I am completely unable to change my primary account email, even though user accounts not based on Apple accounts are able to do so. I am also unable to unlink my Apple account to attempt to re shuffle my emails, meaning the only solution may be to delete my account and re create it. The fact that I have to go through such lengths for a workaround shows extreme short-sightedness when implementing Apple SAML Single Sign On, and little thought to the surrounding user experience. I’m appalled that product planning thought this was an acceptable feature to release.
I give up
by Yorkiesandme on 2022/03/03 02:48
Used to be my go to app, but every time I try to change the departure city (wanted to fly grandkids somewhere) as soon as I hit enter it reverted back to my home city. Gave up deleted the app.
It’s going down hill
by Meeqwon on 2022/03/02 15:47
There are better sites.
No apple watch update
by svale_sp on 2022/03/01 00:35
No point in the Apple Watch app if it doesn’t provide updates when a flight is delayed.
yes
by wecbun on 2022/02/25 16:14
great info always
Worst date selection UI
by swapnil_sandy on 2022/02/25 01:53
I just gave up using the app, I could not select the date for a long term booking for 6 months . The scroller won't work , I could not select the second date .. absolutely ridiculous.
Mejore precio
by hatillo dannny on 2022/02/20 14:18
Lo mejor
Where is support
by funkWocky on 2022/02/19 15:23
App is generally very useful. But now I need support and there’s no help/support anywhere in the navigation. Customer support should be easy to find.
Great for flexible Searches
by Bert626 on 2022/02/17 01:31
Love how you can be flexible in the dates and locations you search for flights.
Andrew
by Andy284977 on 2022/02/14 03:48
I love this app!!!
If low price is a priority
by iivikis on 2022/02/12 09:58
Kayak has the lowest prices I could find. I think Kayak is going to be my favorite place to shop for air fares. Lodging and car rentals will be the next thing to find out about on this app.
Almost Perfect
by Iamjeeves on 2022/02/11 19:52
The only thing missing is a large widget for travel plans, for the iPhone. It would be great to include the widget in my most used widget stack directly on my home screen.
Use hopper instead
by BEWARE: WARNING on 2022/02/09 12:47
I’ve used hopper forever as I travel monthly. A friend recommended kayak and I have booked 2 trips with it. The first it rerouted my and added another stop without letting me know on a round trip. The second, which inspired this review was a multi city trip. It messed up my reservation and I spent an hour at the help desi fixing it during check in for the first flight. After this story, it rerouted us for our next stop to have a layover in city in the opposite direction without sharing this information to or giving an indication as to what happened to our initial booking. I then went in to move a flight time after already paying for the insurance, I looked up how to do this on their app and when I hit “change” to see other options it simply DELETED our flight reservation with no notification or prompt warning us. We were not given a refund or other alternatives to switch back in or change flights. If you were wondering they do not have customer service as they say you need to contact the airline for assistance as they are only a third party site. For our flight home it has moved our reservation to the following day when I work and with another timely layover. I genuinely never write reviews but I hope this saves someone the trouble 😊
No delas here
by Sandie Musica on 2022/02/08 04:55
I found the same deals at another side. Thanks but no thanks. App not needed.
Bugs
by j91sophia on 2022/02/07 04:57
This app has quite a few bugs that have not been addressed in any of the recent updates. Not able to search for flights to “Anywhere”
Excelente app
by santacroix on 2022/02/07 04:41
Excelente aplicación.
Problems
by IGShalom on 2022/02/05 11:18
For the past 5 days my app has constantly been freezing once I try to search for a flight. I’ve deleted and redownloaded the app several times but nothing seems to help. It’s so bad that I can no longer use the app. I don’t have this problem if I go to the website. Very frustrating. I love Kayak but it’s essentially unusable right now. Help!!!
Keeps me flying
by JuanitaJay on 2022/02/04 11:43
Kayak is my “go to” for travel. It allows me to plan, tells me if they price the price will go down and gives me options that I could never dream of. Have been using for many years and have saved a lot of money.
Easy!
by McMacGuy on 2022/02/03 22:43
The same way i like my women!
Prices
by ssk201510 on 2022/02/01 02:19
Prices are rarely up to date for international flights..
Kayak is a “has been”
by Ams13Ram on 2022/01/27 06:05
Kayak used to be a great tool for finding deals and comparing prices. Now they are mostly clickbait for unrealistic prices in popular areas. Example: Kayak: Here’s a Nashville hotel for $300/night Me: Yeah! (Click-> click-> more clicks) Kayak: Final deal = $809/night + tax
One bug right now
by not rhe beat but worth it on 2022/01/25 04:33
I’m on iPhone 8 and the anywhere flights button is not working.
Never again
by jopielski25 on 2022/01/18 20:10
Every time I think it could not get worse, they come through and manage to mess it up even more. Obvious lack of training and experience in the industry.
Kayak
by Gio The Commish on 2022/01/16 15:57
My primary resource for all flights and most travel. Works great!!
Flight times
by juanch yrausquin on 2022/01/15 16:45
Need different flight hours to and from the islands
The app lists fake service providers
by Patish18 on 2022/01/15 16:29
The reservations made they the app are not accepted by the service providers
Slow Searches
by Jzegna on 2022/01/10 14:26
Does everything but takes forever to search for flights, frustrating when you want to look at more than one flight
Wish I could give them negative stars
by TheeStarkeBaumer on 2022/01/09 19:23
Absolutely the worst customer service. Bought the travelers insurance and got into a wreck 7 days before my international trip, I broke my leg, hurt my back, and neck. They wouldn’t help me get a refund for my flight or even try to help me in any other way. They kept saying they needed a higher up to handle it and that they would contact me. No one ever did. I tried everyday for 2 weeks and still got zero help. Now it has been almost 6 weeks and still no help. I will never spend another dollar through kayak and recommend no one spend another dollar with them. Buy it through the airlines because they are easier to deal with and that’s saying something because of how hard they can be.
Me gusta los precio mejor del mercado 😍😍😍
by lia channelle on 2022/01/09 03:26
Me gusta
La mejor app
by mexday on 2022/01/05 07:11
Es una aplicación muy eficiente me ha ayudado mucho gracias
Problema
by wassk6 on 2022/01/03 20:16
No me deja entrar con mi Hotmail necesitas actualización pronto
Easy peasy !
by JustJuiceAgain on 2022/01/03 06:46
This app makes looking up everything I need for any kind of trip EXTREMELY easy. Not only do you get to see verified trip reviews but it’s all collected into ONE. PLACE. you don’t have to keep jumping around from site to site. I honestly don’t use any other app because I get frustrated that they aren’t like Kayak. Lol
Watch out, they sell through shady third parties
by PWL512 on 2021/12/30 20:24
Yes, it’s cool, yes you can buy from the airlines. But BEWARE, they also let you buy through shady third party agencies like GoToGate, which are basically scammers. DO NOT USE GOTOGATE. Shame on you, Kayak, for listing vendors like Gotogate. Shame.
Price switch
by even this is hard to find on 2021/12/27 22:21
The prince you see is not the price you will pay. Supposedly that cheap one is gone and now it is more. Oldest trick in the book!
Beware Smartfares
by eighty percentile on 2021/12/25 20:17
Using Kayak will send you to unscrupulous travel sites like Smartfares that are a ripoff. Shame on Kayak.
Trip statistics gone
by oreosmakemehappy on 2021/12/24 03:56
I’ve used the app for years and loved the statistics on my trips. But with the most recent update, years and years of trip data are all gone now. So I’ve got no reason to use it anymore.
Quite sad!
by Rattygirl1011 on 2021/12/21 04:34
I’m looking for a house to stay in at bolivar peninsula, tx area. Your site had several but when it would say “BOOK”. It would redirect me to the VRBO site and the per night was always double the price quote from kayak.(this does not include fees which are expected). I asked everyone I knew and no one understood why! Example kayak.com. $74. Night/ VBRO $146. Which your site sent me to.
I Love This App
by Jeanch124 on 2021/12/19 22:13
I have been using this App for years and it is the greatest. All of my travel documents in one place, 24 hour checkin notices and trip history. You can’t go wrong. Thank you.
JustFly has got horrible customer service
by Meyyappan S. on 2021/12/19 00:46
Kayaks partners closely with JustFly to provide cheaper international tickets. However, justfly has horrible customer service - where I had to be on the phone for 4.5 hours yesterday after which I still had to pay $900 for canceling 4 tickets ($300 was justfly charge). Kayak needs to make that clear on their app so as to not mislead customers towards Justfly
No multiple date filter like on android.
by 770Avi1 on 2021/12/15 06:35
Love the service. Use it all the time but when I switched from android to iPhone the app has been a pain to use. It’s more buggy and the best feature - the ability to not only detach multiple dates but to be able to filter after the dates you’re not interested in is not available on iPhone.
Deleted forever due to their commercial.
by Martymart76 on 2021/12/05 13:45
I refuse to give money to or use ANY APP that puts a white male in front of two woke women executives and makes him look like a complete moron as the strong smarter females lecture him on his stupidity. I and many others are fed up and DONE with that standard theme in commercials.
I’ve been searching for hours, and this was the cheapest website i found
by iLOVEtocomplain2020 on 2021/12/04 19:31
I was going to a trip to India and literally everywhere it was expensive. But this app saved me hundreds of dollars instead of booking through the official airline or another website. I love Kayak and i will always use it for overseas trips.
A joy to use
by RedXIII_ on 2018/06/15 03:12
Kayak has been a fantastic company to use for anything travel! & has continued to impress me with their fun and very easy to use features. Airline companies often set standard pricing for their flights and the caveat that the normal person is looking for it matching all these flights with their specific needs i.e. layover timeline, # of bags, airline make/model, & flight times. A ‘Good Deal’ is a very generalized term and many other apps use that as their main means of persuasion when in fact it’s clear that sites like Kayak are so good at categorizing exactly what meets your needs and alining airliners to your schedule, like advertised they have a multitude of tools like bag number and layover timeline settings with a accurate representation of what the cost will be regardless if it is two separate companies. If you choose a flight selection that has a 2 hour layover for one airliner and you select ‘book’ the airliners website which it directs you to within the app has that selection already selected. I could go on and on about how easy and secure this app is to use so please give it a try.
I love this app
by H3110 101 on 2019/03/05 01:19
I got this app for one plane flight, simple as that. I was planning on deleting it right after because I thought I had no use for it. But then I started to realize that any trips I was planning on taking would show up on this app and would be organized by time and date (because I connected my email). I’m planning on taking an Amtrak to the airport and then back again & accidentally chose the wrong date for the train back, and because Kayak organizes the trips so well, I was able to catch that but if not for this app, that would have been $20 down the bin & a missed class. I honestly love this app because there are no annoying adds that pop up when I’m trying to figure my plans out & it helps me organize everything so well. It also works offline when I’m looking at my already planned trips which will help out a lot when I’m abroad. I don’t use the search tool within the app for hotels cars or flights, but they have that option as well.
Use hopper instead
by BEWARE: WARNING on 2022/02/09 12:47
I’ve used hopper forever as I travel monthly. A friend recommended kayak and I have booked 2 trips with it. The first it rerouted my and added another stop without letting me know on a round trip. The second, which inspired this review was a multi city trip. It messed up my reservation and I spent an hour at the help desi fixing it during check in for the first flight. After this story, it rerouted us for our next stop to have a layover in city in the opposite direction without sharing this information to or giving an indication as to what happened to our initial booking. I then went in to move a flight time after already paying for the insurance, I looked up how to do this on their app and when I hit “change” to see other options it simply DELETED our flight reservation with no notification or prompt warning us. We were not given a refund or other alternatives to switch back in or change flights. If you were wondering they do not have customer service as they say you need to contact the airline for assistance as they are only a third party site. For our flight home it has moved our reservation to the following day when I work and with another timely layover. I genuinely never write reviews but I hope this saves someone the trouble 😊
Great Site
by A1y2a3n4a5 on 2018/03/17 15:10
I've been using Kayak to book my flights for about 2 years now. I like them. Only thing that would make it better was if you could filter what types of flights you wanted for alert emails. I have two kids I'm flighting with this time and even though my last two flights basic economy was a great option because I'm not particular about where I sit, this time around I need to ensure my boys are beside me. I get really excited to see a price in a email just to see it's basic economy and the regular economy tickets are like $40 more. $40 difference is a lot when you need 3 of them. Another great improvement would be being able to mix and match the flight there and the flight back. Since we're going to New York to visit my fiancé I want a really early flight to get there and a late afternoon to come back. Sometimes they add up like that but usually they don't. I could book them separate but it would be a lot easier if they could just be chosen like that. Those are my only complaints. Still like and will use the site.
Update!
by Kwalter11 on 2019/02/05 04:01
This is such a good app so much better than Trip It or any of the other travel apps. But I really wish there was a way to automatically add the same passengers to different flights. So you don't have to add the same info for the same passenger over and over again. Also I wish that after you have put in a passenger/travellers info including their ticket number and seat number it would load mobile boarding passes onto the app for that flight. Or you could import mobile boarding passes. Keep up the good work Kayak. If you add these suggestions it will be 6 stars. P.S. I also wish you could change the profile of the travelers. P.P.S. Could you please add more games to do offline on your flight like: Sudoku, Crossword Puzzles,Tic Tac Toe, Hangman, Etc... -#1 fan
Great except for one thing
by Maddie1975 on 2018/06/11 07:36
The app is amazing. It is beautifully designed and works amazing. I only have one problem with it. It won’t let you search for a “youth’s” flight with no adult. Anyone above 12 is allowed to fly by themselves. They have a “youth” listed as a person between 12-17, whereas a “child” is 2-11. It would seem that they have this separated for the purpose of allowing someone to look at prices for just a youth; However, even when the youth ticket is added, when you try and delete the adult ticket selected on default, it will tell you that there must be one adult traveling. This makes it harder for me because different airlines charge different fees for unaccompanied minors, especially the ones that charge for the unaccompanied minor service no matter their age. As I am trying to book a flight for 2 teenagers, this is necessary for me. Disregarding that, the app is the most user friendly and easy to use booking apps I’ve seen.
Beware of “trips” portion of App
by NOK1033 on 2018/04/23 19:55
I have used kayak for a long time but recently had a very terrible experience and will not be booking flights through kayak anymore. Beware of the “trips” portion of the app. I bought a flight through kayak and it was added to my trips. There were changes to my flight, but my trips still reflected the original times, even though I used kayak to purchase my flights. Long story short I ended up missing my flight and paying lots of money in change fees. It’s odd to me that the company automatically lists the flight you purchased through their company under “trips” but do not update the flight information if an airline changes flight times. Even when I missed my actual flight my app still said “4 hours 27 minutes until take off”. Super unfortunate end to a trip, but learned my lesson to never book with kayak again. Also, when trying to sort and talk through this issue, I was unable to speak with anyone from kayak. The closest contact to a human you can get is through an email.
Worst experience ever spend over a thousand because of this company
by eddie laso on 2019/03/29 20:53
I normally use them for any vacation I go on but I missed my flight on Saturday in lax going to Charlotte NC and when I got to the airport they said only see one ticket from Washington to Charlotte and could not see any other tickets so we had to purchase new tickets on top of this from some where else but kayak charged my bank account and reaching them was impossible because it was an computer speaking for them I left my number and still have not received a call back from them if it was not for my bank I would not have receive a refund so if you do not care to speak to actual customer service reps then use it
Love KAYAK
by Colonel Brian M on 2018/11/24 11:47
As a retired military officer I’m entitled to “Space Available” flights on military aircraft. For the past five years I’ve taken advantage of this to fly from Travis AFB in California, through Yokota AFB in Japan to my final destination in Singapore. That’s when I start using KAYAK to investigate and book flights throughout South East Asia. Using KAYAK I’ve been able to comfortably book flights to Australia, Malaysia, Thailand, Vietnam, Cambodia, Laos, and the Philippines. I also use KAYAK to get me to and from Orlando to Sacramento to start and finish the free portion of my travel from California. I’ve tried other travel sites and always return to KAYAK. I particularly like the feature allowing me to check the day before and after a travel date to get the cheapest flight. I don’t know how we’ll KAYAK works in other parts of the world, but where I travel it’s clearly the best.
Not always updated or working
by H2018A on 2018/09/23 18:19
It seems your recommendation for price change is not always appearing. Sometimes it recommends to wait as the prices will drop and sometimes does not show up at all. Then you want to follow it, but even the next day it does not tell anything, it makes it confusing to decide on waiting or buying the ticket at that time or still continue waiting as was suggested a day before. You buy the ticket due to uncertainty of the idea that in fact prices are still going up in those two days then after a week it starts showing up to wait again as the prices will drop. This is not costumer friendly. It is valuable to have such option for following, but if not consistent it becomes tricky.
Website is great. App not so much.
by Ericwood86 on 2020/03/11 22:33
We’re planning a wedding. The app, despite specifying dates without the option of plus/minus one day, it’s just factored in without making it clear that they have done that. You have to be smart enough to check dates, for day scouting out a destination wedding venue. Which sounds stupid since dates are obvious. But you give us a cocktease of flights extremely by one day off from correct travel plans and it’s not until we double check that we are disappointed. Appreciate all that you do, but you need to do better. On your website it’s quite clear if you’re adding a day either direction. On your app you just do it and don’t let us know. You have to assume we are stupid and won’t double check until the point we book. Bc that’s what most of us are. Stupid.
UPDATE: Bring back watchlist
by Clean app on 2019/11/05 06:14
UPDATE: so for some reason they buried the watchlist feature in settings. Not a great move. But it’s still around. Still a great app overall. Bring back watchlist please. One of the only reasons I had the app. Seems I’m not alone in that sentiment. I’m sure kayak has an algorithm to not fix this problem unless their Apple rating goes below a certain point. My guess is the airlines asked them to remove the feature. Also annoyed you can’t search in explore with the option to search by amount of time for a trip either. Also seems like something the airlines wouldn’t want them to offer. Maybe I’m wrong and this will get fixed tomorrow!
Works but it’s a little sketchy
by .jay on 2018/10/31 18:30
So I realized after buying tickets through Kayak that Kayak is basically a curator for a bunch of possibly sketchy online travel agencies. Some data doesn’t get transferred over properly, your “My Trips” tab doesn’t always reflect what’s actually going on with your trip, and they completely absolve themselves from all responsibly once you buy tickets from whoever they linked you to. It’s not immediately clear who you’re dealing with unless you’re looking for it, because everything is still wrapped in Kayak’s branding and chrome. Hopefully, I won’t get screwed over by the company I bought tickets from. But I don’t feel good about my experience using Kayak as a service and will refrain from using it again, regardless of how my trip turns out. I’ll come back in a few months to update my review to reflect the end result.
Kayak’s trip info is excellent
by YuTube2U on 2018/01/26 06:54
I LOVE this app. Yeah, it does a great job finding flights, cars and hotels but it’s real gem, the thing that makes this The Travel App is how it helps organize your trip. Everything neatly organized, in order. You can simply send your booking receipts to an email address and it organizes everything for you in one neat place. You can even pull up the booking receipt in the app, even if not generated by Kayak. There’s a cool way to show your taxi driver the address in a way that she doesn’t need to use reading glasses. One click and it’ll give you directions on your choice of Waze, google maps or Apple maps. This app Gets it Right. Way to go guys!!
Cancelon Travel Bookings via TripAdvisor Not Good
by Plinkos on 2020/03/17 23:52
Cancelon by TripAdvisor is a fraudulent service and should be removed from Kayak Service offerings. Please, please, please remove them. They give customers the run around and keep their money. We are in the mist of the COVID-19 virus outbreak and our trip to Italy is not possible and they are making it super difficult to get our money back. We even have emails from the hotel in Italy stating they would cancel and not charge anything to the booking company “Cancelon” which contradicts what they emailed us stating the the hotel refused. So, Kayak, please shut TripAdvisor and Cancelon off from your service offerings. Thank you, A huge fan of Kayak
Ok for searching flights
by 2man73 on 2017/10/31 20:35
Using this to compare flights. Works ok if you know how to work around the issues. Airlines are smartening up and for example offer very reasonable prices until you discover that your first checked bag, your hand luggage, your meal and who knows what else all cost extra, so to really compare apples to apples gets harder and harder. Also, what I don’t like are the constant nagging to register and constant app updates that seem to bring no new functionality (and it’s fine, if it does what it needs to do I don’t need an update - but it seems like I’ll be able to price compare my baggage cart, coffee, travel literature and parking garage soon once the developers run out of ideas) and just seem to be done to remind people to use the app.
Kayak + Skyscanner: Bait and switching now...
by HerFuzziness on 2019/05/25 19:19
Posted the same bad review for Skyscanner too: A few years ago, I stopped using Momondo because it would advertise flights for one price, THEN raise the price AFTER you input your credit card information. Kayak (and Skyscanner) isn't that bad, but for the last month, every time I've checked a price for the EXACT same flight for the EXACT same date, it advertises the same "bait" price, then after clicking on the adjacent link, the price doubles, then triples. Not sure why you'd advertise a one-way flight for $254 FOR A MONTH, but then increase it to $720. Shouldn't you stop the BS bait price on the umpteenth search? Should I blame the cookies? And you must realize that customers can actually search a plane's seat availability, so the claim that the seats are limited is tired, not just dishonest. So, way to go, Kayak. You're just as useless as Momondo and Skyscanner now.
Great app, can improve
by SriniVR on 2017/11/01 00:58
Kayak is a great app, and I really like the explore feature. I have found great deals using this feature. With the explore feature you can set the filters to narrow down by month and $ amounts. However, once you select a destination to look at actual flights, and then try to go back see other flight destinations - you cannot...the search results are lost and you have to start over the search and reapply the filters, making it frustrating. Wish there was a way to go back to the explore search results with the applied filters.
Waste of time, bad service
by npiccol00 on 2022/03/11 12:45
I attempted to use kayak for the first time the other day. I found a great deal on a flight and booked it, only to wake up the next day to an email from kayak saying the flight couldn’t be booked. I researched the flight on the airlines website and it is a real flight with available seats for booking. I responded to the email asking for more detail as to why my flight couldn’t be booked because the alternative flights they offered me were significantly more expensive. Kayak didn’t bother responding to my inquiry. I will not be using kayak again if they are not willing to back the companies and the prices they allow to advertise on their website. Also, if they allow fraudulent companies to advertiser on their site then I can’t trust using this site again.
Best Travel App Period!
by F&MC on 2020/10/16 13:59
There are multiple travel apps out there, but the more I travel, both domestically and internationally, the more I rely on Kayak. The app is so user friendly and one of my favorite features is the ability to set up a price watch for future trips, not just for airline tickets, but also for hotels. So if you’re a planner like me, the assistance of Kayak and their ability to notify you when there is a price drop is a significant help! Clear the clutter in your life and get rid of all the other (lesser) travel apps! All you need is Kayak!
Disappointed
by Lovesimpsonsqer on 2020/05/16 23:04
Hello I am wondering why you falsely advertise the booking price? The flight prices you show make sure to let you know that fees and taxes included and if taxes are applied then it had to be based on a fixed “deal”. I just tried booking a flight today and the price with “fees and taxes included” so I clicked view deal and it just took me to the airlines actual website asking me to enter all the flight details. I though that might be an error so I tried again. This time it did show the flight but now the price which originally said $497 now shows $1,239. This seems pretty shady on your part since you clearly are compensated from the airline when their fights are booked through you and then you basically advertise click bate and wastes people’s time. Thanks for nothing.
Why Kayak is the greatest must have travel app
by Kmass81 on 2019/02/22 16:18
Today on southwest at 4am my flight was cancelled. No email from southwest, no call, no text. Without kayak I wouldn’t have known about this cancellation until arriving at the airport. Upon immediate notification of the cancellation kayak emailed me saying your flight has been cancelled this is your confirmation number here is southwests number to contact them etc etc. i never take the time to write reviews but this is by far the most pivotal program that kayak can have. Alerts before the actual companies you pay alert you.
The best travel mobile app I’ve ever used
by Torrance Carroll on 2020/01/19 22:13
I’ve been using Kayak for multi-flight and hotel search, Kayak explore, Kayak Trips and stats for the last 4 years. It’s consistently been the best mobile app for travel I ever used, with an incredibly clean and lean user interface, works great on flight mode, provides relevant notifications and updates regarding flight updates, and helps track travel itineraries for groups. The improvements Kayak has made of the years has consistently improved the user experience with useful and intuitive new features without ever going overboard with feature-creeping. Kayak is the number one travel app I recommend to anyone considering looking for a tool to book and manage multiple flights. Thank you to the team at Kayak and Booking for the incredible work and dedication to great mobile software craftsmanship!
Could do a lot more and a good feature does not work.
by Pakitt on 2020/01/23 01:05
I use Kayak very often to track prices and find the best connections. The “See cheapest dates” function doesn’t work though. If a price is listed for a specific set of days, when you click on it the resulting search is markedly more expensive. Pity it would be an excellent function, but it doesn’t reflect reality and doesn’t show updated/current information. Another issue I have is that you cannot specify different cabin classes for different multi-leg trips. I’d like to able to set e.g. premium economy for long haul flights, and economy for shorter ones. Instead the class is applied inflexibly to all legs of a trip.
Wish I could give them negative stars
by TheeStarkeBaumer on 2022/01/09 19:23
Absolutely the worst customer service. Bought the travelers insurance and got into a wreck 7 days before my international trip, I broke my leg, hurt my back, and neck. They wouldn’t help me get a refund for my flight or even try to help me in any other way. They kept saying they needed a higher up to handle it and that they would contact me. No one ever did. I tried everyday for 2 weeks and still got zero help. Now it has been almost 6 weeks and still no help. I will never spend another dollar through kayak and recommend no one spend another dollar with them. Buy it through the airlines because they are easier to deal with and that’s saying something because of how hard they can be.
worst customer service ever
by andychinn on 2019/05/07 15:55
I booked a hotel through Kayak and when I got to the hotel, they didn’t have my reservation. Kayak told me to book the room as a walk in and then the rate will be replaced in the morning with a call to Kayak. I’ve been on the phone for over 45min with them and they completely contradicted what they told me the previous day. I had to jump through many hoops and the operators I talked to were terrible, contradicted each other, and in the end, were extremely pushy into talking me into not cancelling my reservation, which is giving me a headache. One of the absolute worst customer service experiences I’ve ever had, and it’s still unresolved. I had to pay for my hotel room twice in the end! I cannot recommend this app. Use Expedia instead.
Terriable when you want to change flight schedule
by chjihfddfgh on 2019/12/28 17:51
Wanted to change flight schedule. First the agent told the change is done, and they charged my card for the change fee. But never receive any confirmation. After I called back a few days, they told me the booking is not successful, I asked why there’s no notification for that, they told me they don’t send any notification, I should call back to find out. What?! Then I have to make another change for my flight. And this time, their agent made another mistake, instead of change both of the passengers tickets, they change only one! The agent told me that they can not do anything now, but their manager will call me back, but I never receive any call. Will never use them again.
Horrible first experience
by JR1992x on 2019/06/22 21:21
I decided to rent through kayak and reserved a car for 4pm and paid the booking fee ($18). I arrive to the location only to find they were closed. Why would you allow me to rent a car and take my money if the location is closed? The employee inside comes out and tells me to use the airport location. Fine. I rebook another vehicle for the airport location and pay the booking fee again. They gladly accepted my money online but when I arrive to the airport I’m told I can only use a credit card. (I use debit) I’m not entirely familiar with renting vehicles, but it’s completely BS that you guys would allow me to book under these circumstances. I’m in the process of getting my money back but I can for sure say I won’t use this again.
Please improve the watchlist
by doxzero on 2018/08/10 21:14
It’s a great app I use a lot, but it would be nice to have additional parameters in the watch list like a range of trip duration. A lot of times the chap flights being suggested are just not long enough and I would prefer to be able to just set the parameter to however many days max/min range I’m interested in to filter out the noise. Maybe that’s the answer, just allow day range as a filter option. Excellent work. I really enjoy and often use what you folks have created and I hope you will let your whole team know that.
And I thought it was just for booking flights!?!
by debdebtig on 2018/06/07 11:54
Recently went on a cross country trip and found that Kayak was more helpful than even the airline app. It tells you how long you can expect to take through security. And more importantly, how long it will take to get to the next get when you change flights. It has been spot on! You can also checkin from Kayak. The reminders have been a huge help. They almost seem to get flight updates BEFORE the airline app!
Companies recommended are terrible.
by Jaime21 on 2021/11/05 20:19
I used to use kayak a lot. Recently they recommended a hotel company “Traveluro” I tired to book a hotel. I got a “error” message twice. I never received a confirmation or email so I assumed it didn’t book the hotel. I had to use another app to book. Well, I check my account and I had been charged TWICE with no confirmation number. Then I get a confirmation number 20 hours later! I get refused for one night but it’s been a nightmare trying to get my money back. I even called the hotel directly to explain and they said all Traveluro had to do was calll to cancel and they would approve. Traveluro has been giving me the runaround for 3 days!! Beware!!
Fraudulent!!!!
by DrDealio on 2020/10/20 12:55
You should validate every leg your buying from here directly with the airline to see if it even exists, prior to purchasing it. Many flights do-not exist!!! If you wait until after you purchase to find out, you will be stuck at the airport. Plus basically stuck with the bill. Good luck getting your money back!! The leading excuse you will get is passing the blame to the airline when in fact that is not true at all! (i.e. cancellation, etc.) Kayak does not accept responsibility for screwing you over when they KNOW there is a problem. The “get your money back” is deceptive! How valuable is your time? If you like being stranded, frustrated and angry at the airport... Go for it!
Inconsistent and wrong information on flight prices
by Ategworld on 2017/11/24 07:42
Lately I have tried to book flights on Kayak only to find out the prices quotes provided were much higher when I was about to finalize my purchases. This happened multiple times and cost me a lot of work and last minute changes to purchase tickets from other sites/travel agents. If I can’t trust the price quotes provided, the. What good is this app for. Sorry for the bad review but this is my recent experience.
BEWARE!
by JY237 on 2017/11/20 19:56
Up to this point, I have book many of hotels and flights with no issue. kayak has been my go to app for booking trips. BEWARE of a Kayak partner Vayama. When making flight, Kayak forwards you to a partner travel site for booking. On Kayak, flights are advertised as one level, ie economy class, which includes check-in luggage, but after purchased the ticket are downgraded to lesser class with no check-in luggage. Before booking, I went to airlines site to verify what was included in the economy class. I called the partner and the agents yelled at me. FALSE ADVERTISEMENT! I would recommend for all to check better business bureau. I wish had checked before wasting my money with them.
I love using kayak
by Herbicles on 2017/10/01 06:39
I am an avid traveler of the globe. I only use kayak for plane tix, but I love the way it is set up and the idea behind it to begin with. I especially like the forecasted wait or buy label they added at the top. The only thing I wish they would add is the ability to enter a specific date range without a destination. There is a whole subculture of peeps who just want to travel on a budget, regardless of where. LonelyPlanet+ Hostelworld make their living off this type of traveler.
Terrible user interface
by DragonBlue on 2018/02/24 01:53
Kayak app used to have much better user interface, this version is just terrible! 1. When selecting flexible dates flight options are displayed as a list, instead of table. Who wants to go through the list of hundreds of flights ... one needs to see table w dates first 2. Starting page in app - minimalism but reduced functionality. One has to click/tap on various menus etc .. and at the end one can not see what options are selected .. eg. flexible (+/- days) dates, biz vs economy ... alternative airport ... nothing is visible Summary, this app lost its value when interface was changed. I still use kayak but only on my laptop
Beware of companies included in search
by yogibear5650 on 2021/04/21 22:07
I am disappointed kayak includes car rental from the Latvia company Discover Cars as they are not honest. From kayaks website, I booked and prepaid from Discover Cars a car that I could cancel 3 days before pickup. I cancelled 2 days after booking when plans changed and was informed they could only issue future travel voucher — not my money. I checked my credit card and they had placed 2 pending rental charges on my card for the same car. I contacted Discover Cars and they credited one pending charge and offered future travel voucher for approx same amount as my 2nd pending charge (that should not have been made in the beginning). They refuse to acknowledge this 2nd charge tho I have sent them 2 pics of the pending charges from credit card statement. Only wish I had read reviews before booking with Discover cars as web is full of similar complaints. However, I trusted kayak and assumed they checked out companies they represented. Never again!!!
Flight grid is awesome
by Travel Abroad 007 on 2021/10/22 16:44
I’ve used Kayak for many years, starting with the website. Best thing about it is the ability to indicate the exact date you want to fly, with the option to show up to 3 days + or - that date. The results are shown in a grid with the highest and lowest prices indicated. So when you don’t have an exact date in mind you’ve got a meta-search result at your fingertips.
What does HAND LUGGAGE mean?
by FogCityNative on 2021/06/14 15:56
What exactly does HAND LUGGAGE mean? To some airlines hand luggage means an under seat personal item and conforming carry on bags cost extra. Viva Air will sometimes gives away checked baggage (which costs them money in labor to load and unload) but always charges for a bag in the overhead bin just to screw their flyers. American and Copa only charge for checked bags. Southwest doesn’t charge for a checked bag. Then the rules are complicated by if the flight is domestic or international. I did not buy a well priced flight because KAYAK used the undefined term HAND LUGGAGE. One star, sorry. That failure to define terms cancelled all other stars. Fix it and I’d give 5 stars. Imagine if hotels were priced like airline tickets. Want bedding on your mattress? Extra. Want a pillow? Extra. Need a second key? Extra. Toilet paper? Extra. Towels? Extra. In room locker? Extra. The airlines have made flying a miserable experience. KAYAK: Define Hand Luggage exactly for every airline and flight.
Missing Obvious Flights for No Apparent Reason
by PerfectTimingNV on 2018/05/25 05:21
This is unacceptable: it’s completely missing certain flights. For example, checked for nonstop flights from PDX to LAS on May 27th -it completely omitted three flights from Alaska Airlines. But, it showed one Alaskan flight that involved a transfer. And no, the directs were not sold out, not even close. I tripled-checked that there weren’t any parameter issues. I’ve suspected this in the past while searching for flights, but didn’t have this confirmation. This is literally the most important thing about a flight booking website -to show all options -and it failed. App deleted.
Great App
by Awesome music streaming app on 2019/02/08 02:37
This app is awesome. I prefer the interface and filters to all of the other sites and the fact that they also search the other sites to find the best deal is brilliant. However I'm pretty sure that they used to have a feature that allowed me to search for flights a few days back and a few days forward from a specified date and now I can't find that feature. That's why I gave it 4 stars instead of 5.
Stop asking me to turn on notifications
by khad on 2019/06/10 00:25
I already declined your prompt to turn on notifications. I don’t want notifications. Repeatedly asking every time I open the app is annoying and comes across as desperate. Just stop. UPDATE: In response to the developer’s suggestion to check my watchlist, there is nothing in my watchlist. That’s not what I’m referring to. When you open the app, it asks you to turn on system-level access to notifications. I don’t ever want to do that. Yet every time I open the app, I am still asked to turn on notifications. “No” means “no”. It does not mean “ask again next time I open the app and every single time I open the app forever”.
Gets the job done... must of the time.
by User 74 on 2018/09/10 16:27
The app gets it right... must of the time. However, there are some bugs and “fine prints” in this app that can make your travel interesting experience a bit more complicated than you wish. Maybe the app should have embedded warnings letting you know about possible situations you may encounter due to how fluid airline rules and regulations are. Also, based on the region you traveling, suggestions and warnings.
More reliable gate notifications than the airlines apps
by Digikata on 2021/09/26 18:51
Kayak has been a great travel booking site, but i also use it for managing my travel itineraries for work trips too. I find that when the trip info is in Kayak the notifications of gate changes is faster and more accurate than the airline apps themselves. And you get a consistent interface no matter what airline you’re on.
Best of the best
by alejandra1814 on 2018/10/17 19:04
This app is my one and only go to app for travel. I love the feature that syncs your email reservations with the app because it will display your whole trip in a very organized manner, even if you book something outside of kayak. Although, I recommend using Kayak for bookings, they always have lowest prices. I just love this app so much. For someone that likes to keep things organized, and all in one place, this is the app for you.
Perfect app for travel planning
by mwibbs on 2021/06/28 00:50
Great way to compare multiple dates (using +/- 1 or 2 days), airlines, flights, even destinations (nearby airports), even hotel and car rental all at the same time to help make an informed decision. The app even makes recommendations to wait or buy tickets now depending on the pricing trend. I only wish it included Southwest as an airline but it has almost all the others.
Used to be great. Now sketchy.
by Dundee1213 on 2022/03/18 14:55
Used KAYAK a lot in the past. But now they list really misleading prices from affiliates that are known to be terrible, unreliable and borderline scam companies. By listing all these super low prices from sketchy companies they give the appearance of better rates, but unless you want to take a huge risk, you end up booking with more reputable source at a much higher rate. And even if you are willing to take the risk, you often discover the lower rates come with much higher fees which ends up making them about the same anyway. And the chains are unwilling to price match those lower rates, so what’s the point of Kayak anyway?
Flight canceled without notification
by chiadmi k on 2021/03/16 12:41
Very bad communication, my flight was cancelled on the 02/26 and was never notified by kayak . By chance one of my friend that was traveling with me called me the night before to tell me . I had to change my ticket with the airline to have a departure from NY instead of IAD . I had to purchase on my own a ticket from IAD to NY plus the luggage. After complaining to the airline they told me that they informed kayak on the 02/26 . I could had go to the airport and had nobody there . If I could give a 0 rating I will . It cost me an additional 450$ which should be reimbursed to me . I definitely won’t recommend kayak to anybody .
My go to
by Martha Twain on 2018/11/26 07:39
I use a lot of discount sites and kayak usually has their price meet or beat. Can be a bit frustrating using the watch list feature as it often isn’t accurate when you actually try to book-still a big time and money saver. I recommend it often to friends, acquaintances, and coworkers. Experiences last and things don’t, everyone should travel more.
Rating Trends
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Current Version (185.0.0)
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App name
kayak flights, Hotels & Cars
Description
Don't just travel - trip. KAYAK searches hundreds of travel sites at once to find exactly what you need for your trip, from cheap flights to great hotel deals, and car rentals. Nonstop flight leaving at 9am? Sure. Pet-friendly vacation rental near the slopes? Yup. SUV rental for under $50/day? We're on it. Because we're travelers too and know that every trip is worth planning. BOOK FLEXIBLY Easily search, filter and sort your options to find the right travel offers for you - whether it's flights you can change with no fees, hotels, rentals and car rentals with free cancellation, the cheapest deal, or the most comfortable seat. SAVE MONEY Get mobile-only rates and Private Deals on the app. Set Price Alerts to find out when prices drop, and use Explore to discover new destinations within your budget. EVERYTHING IN ONE PLACE This is more than just a travel app. Our Trips tool keeps your plans in order. Get alerts for flight and gate changes, access boarding passes on and offline and plan out and share your itinerary, all from one place. Use Guides to create, collect and share daily itineraries, tips and impressions along the way. COMPARE FLIGHT DEALS FROM 900+ SITES • Take the stress out of trip planning. Find flexible flight offers with no change fees. • Search with flexible dates up to +/- 3 days to see when's the best time to fly. • Filter options based on stops, airlines, departure times, cancellation policies, amenities & more. • Save your preferences to see your favorite airlines and hotels first (and skip ones you don't like). • Book at the right time. Price Forecast lets you know whether you should wait or book now. • We'll even show you Hacker Fares which pair together two one-way tickets for a round-trip flight (and save you $$). FIND A RENTAL CAR THAT FITS YOUR TRIP • Search from over 70,000 locations to find the perfect car rental for your trip. • Filter your rental car search by vehicle type including hybrids and electric vehicles, offers with unlimited mileage, enhanced cleaning and much more. • Risk-free booking: Find car rentals with a free cancellation policy so if plans change, you can easily rebook. HOTELS, VACATION RENTALS AND UNIQUE STAYS FROM THOUSANDS OF SITES • Compare all sorts of accommodation, from five-star resorts to holiday homes and boutique hotels. • Looking for a staycation? Uncover deals on amazing places to visit nearby. • Stay flexible by easily filtering for hotel deals with free cancellation. • Unlock Private Deals and exclusive mobile-only rates for even more savings. EXPLORE: Discover new destinations on your budget • Whether you have $300 or $3,000 to spend, Explore lets you set a budget and shows you where in the world you can go. TRIPS: All your travel plans in one place. • Keep all your plans organized in one travel app, regardless of where you booked. • Forward your booking confirmation emails to trips@kayak.com or sync your Gmail or Outlook account. • Use our Flight Tracker to stay up-to-date on any flight's progress, with real-time status updates, gate change & baggage claim notifications. • Check your Trip Stats to see how far you traveled, your top cities, and how many times you've been around the world. • Your traveler data is safe and secure - meaning you never have to re-enter your booking and credit card info. • Share your vacation plans with family & friends. • No signal, no problem. View your itinerary and notes with no internet connection. MEASURE YOUR BAG • AR measuring tool lets you know if your carry-on bag complies with the policy of the airline you're flying with. APPLE WATCH: KAYAK on the go • Keep your travel plans right on your wrist. Search, access your Trips, set Alerts and more. PRICE ALERTS: Never miss a deal • Let us do the searching for you. Create a Price Alert and we’ll notify you when the price drops. Download the KAYAK travel app now and get ready for your next travel adventure!
The app is not working well
by Dinoar22 on 2022/05/18 09:15
Kayak was a great app to organize all my travels but recently the app is working very very slow and crash all the times!!! So Please revert to the original app!!!!!! I was loving this app but now is a nightmare! :(
What’s going on with Explore search?
by discount shopp on 2022/05/15 19:25
Used to love Kayak’s Explore feature to get ideas for travel destinations based on my budget, my availability, my interests…but over the past week the pricing quoted is completely unreliable. In the map view, prices for some popular destinations don’t even show up as if there no flights to/from our home airport. Most times the price in the map view is significantly off ($200 to $600 plus) than the prices in the search results. Please fix! In the meantime… Skyscanner and Hopper
Partners polluting search results with false prices
by Gori20 on 2022/05/14 20:30
I love(ed) Kayak and use it often.It’s much better for flights than for hotel search. Flights search is very feature-rich and allows for granular search/filter options. Hotels - not at all. The serious problem, however, is that the integrity of prices shown in hotels search results is just not there. Some of Kayak’s partners return much lower prices on Kayak then they truly offer (i.e. Traveluro, but they’re not the only ones) which makes the search results completely useless. Kayak has an option to filter the booking sites in a search results, but it’s not functional (meaning a. not all booking sites are up for selection in the list, AND b. the selection isn’t honored). What a shame.
Top Rated
by Isaiah0193 on 2022/05/11 20:15
This is the best flight and hotel booking app, love their freezing price feature!
Lost faith in the predictor
by HogwartsgardBell on 2022/05/08 21:50
I’ve seen prices slightly cheaper on other sites. Kayak’s predictor isn’t accurate. However, I give it credit for being a good starting point. Happy travels.
The Best
by Shirleyj1 on 2022/05/08 07:41
I’ve always got the best deals on KAYAK flights hotel rooms rented cars always the best deals on kayak
Keep going Team
by Libya only on 2022/05/08 06:49
Thanks for this app the help me always
I want my money back!
by hvotnt on 2022/05/07 02:59
I bought a flight for three people and supposedly they were going to send me a flight confirmation to the email, THEY NEVER SENT ME THE FLIGHT CONFIRMATION but if they charged me the payment, I called the airline to investigate my flight, and it turns out that they do not know nothing they don't have our names or anything about us, they don't have our ticket on file, I try to call KAYAK customer service and it turns out they don't know anything about my tickets either, I try to call the customer service number they gave me at the agency trip inside this SMARTFLAKES app and it turns out that the number is not in service, so what was my money made?? Where is my ticket? because nobody knows anything, not even the airline? Surely it was a SCAM DO NOT BUY IN THIS APP UPDATE: They already sent us the flight confirmation! We had to pay an extra $70 because the first card didn't go through (something stupid) but after calling as many as 10 different numbers and having paid the extra 70 they already sent us the confirmation. Thanks also to KAYAK for communicating. 05/06/22
Buy a ticket
by ahmadtayem on 2022/05/04 13:45
Sorry, the app is so complicated to make a reservation Am trying to make my reservation and I submit my visa information but I can’t continue to get my tickets!!!!
Yanlış bilgi
by Millenuits on 2022/05/01 14:39
Kayak a bakarak alana geldik. Nerdeyse kayak ın verdiği saatten 1 saat sonra indi uçak. Boşuna alanda bekledik. Bir daha katiyen güvenmem.
For cheap services, use Kayak
by simplegray on 2022/04/30 12:29
Use Kayak for cheap services. Like booking a car and the car rental place doesn’t exist when you fly into the city.
No results for Russia?
by MadRed75 on 2022/04/29 21:45
Wow. Wait to stand with Ukraine. That I’m sure helps a lot. Pathetic. Send some money or something but not to show results is dumb. Time to look to another company.
The Best app
by jaggoe on 2022/04/28 21:52
Is on of the Best app I have ever known and now I am use to it…👊🏽Jaggoe
Whoever made the “Trip” feature should quit their job, quickly
by keynesiandream on 2022/04/28 20:54
Seriously, the UX between the app and the site didn’t think about feature parity. So the Trips feature.. I found a flight I wanted, saved it, and now I cannot purchase it, no buy bottom no indication it changed. I cannot see the current pricing for it. Wtf… 🤦🏻‍♂️ seriously UX person who made this, find another job please.
Filter Still Does Not Work!
by Chris94062 on 2022/04/27 21:39
If I choose “hotel” I get motels, apartments and everything else. Over and over again. What’s the point of having the filter?
Nicarina21
by Herminia03 on 2022/04/27 14:07
Hola
Horrible experience
by jeeper 1080 on 2022/04/26 03:22
On April 25 I booked a flight and was charged on my account and the confirmation never came through and it’s still pending in my bank account a day later. I have emailed and I have Tex and I have called tech-support with KAYAK. No response or any assistance of any kind. Kayak is just a search engine and is not committed to its customers.Horrible experience
Super sketchy experience
by Tjeannepatel on 2022/04/24 16:22
I’m in the process of booking a flight through Kayak, and I’m having a terrible experience. First, they called to tell me that my flight couldn’t go through because of a “technical glitch.” So I had to resubmit my information. Once I did that, I got a call about an hour later asking me to verify the amounts of the small authorizations on my card (there were four, but they only wanted two of them). This is a very strange experience that I’ve never had to do to book a flight before. I’m definitely not using Kayak in the future.
Great app and cool features
by jstudios8 on 2022/04/24 03:40
Great app and cool features, great prices
Hard to use
by leave me a alone f on 2022/04/24 02:16
Try to track a flight, so hard to figure out how to do it
Love!
by Ms. Minks on 2022/04/21 18:36
I love Kayak! Sometimes they’re cheaper than Expedia but overall I rate it a 5/5! I also love the flight trackers & option to freeze prices!!
Buggy crappy app
by Meched on 2022/04/21 01:46
I put in the dates I wanted, somehow it defaulted to the current day. I was charged. Customer service was jerky and informed me it was done through Priceline, not kayak. “this is what you agreed to” terrible terrible customer service. Avoid.
Rates
by metlhed71 on 2022/04/20 13:57
Best rates around!)))
Bags
by badger shark on 2022/04/18 03:44
Good. Just wish I could see baggage numbers pre-booking
Not the best app
by Chanty402 on 2022/04/17 16:13
My trips are not showing on the app but my card was charged and airline shows ticket. Really nervous about using this app Beware!
Best travel app
by vairon07 on 2022/04/16 02:19
Best app to look for flights, hotels and rental cars.
Kayak
by Notes reviewer on 2022/04/11 10:35
Nice App
Kayak should drop using Prestigia.com as a third party
by irene ioffe on 2022/04/11 06:54
I recently booked a hotel in Spain thru Kayak app using Prestigia. I paid full amount and got a confirmation that my room is booked.Then 4 days before I’m supposed to be in this hotel I got an email from Prestigia that they are not able to confirm my booking with a hotel and offered a refund. I still did not get a refund and it is very hard to find a last minute hotel in my destination on Easter. Prestigia is not reliable and Kayak should not use it as their third party.
Worst app ever
by Hamada New Jersey on 2022/04/10 22:15
They will cancel your ticket for no reason without telling you, please be very careful
Text size is too small and no longer usable
by J Hensel on 2022/04/10 15:29
text is too small for me to read. I have a vision problem and require larger text. I get the largest iphone screen possible. To go with the large screen, the best apps utilize Text Size in Accessibility Settings, have their own text size setting or allow pinch to zoom. Your app has none of these. I literally must use a magnifying glass to read screens in this app. What can I do?
Poor
by napb1 on 2022/04/09 18:27
Flights don’t update with real time changes.
Best site
by jannysue123 on 2022/04/07 14:04
Great prices and options use all the time.
Trip
by Dr Giri on 2022/04/07 11:20
Easy to navigate
Great app
by Baby509 on 2022/04/06 16:00
Greatest app
West
by Peyo DuPont on 2022/04/04 03:32
👌!
Kayak bent the knee
by Bobby Dole on 2022/04/03 18:16
Politics dictates this service as well. Disappointing to say the least.
Best price
by chiraag1 on 2022/04/03 17:07
Wnever I want give us
Website is WAY better than app
by Happy2000 on 2022/04/02 17:03
Very flight filter on the app needs to be individual unfurled rather than showing you everything upfront. Super tedious to filter compared to the website, which makes it simple.
Excellente' app
by 124466789 on 2022/03/31 20:59
Excellente' app
BIG FRAUD
by Makhanjit on 2022/03/31 02:58
Always try to FRAUD with Coustmer
App stopped working
by QdudeyQ on 2022/03/30 17:52
I used to use your app all the time. Now when you click from the email, it just says error. If you search something it comes up error. Also many times pricing is different app v website. Kayak is my favorite for flights, I’ve deleted and reinstalled, same issue. I’ve since just deleted your app and only use your site.
False advertising - Freeze price
by False advertising/Freeze price on 2022/03/28 04:07
Don’t use freeze price! You get a different fare that the one freeze and Kayak company doesn’t takes responsibility even when the freeze notification has their logo in the notice. I want to dispute the purchase and they argued that hooper is a different company that them. Ashamed of them!! I never have anaccount with hopper neither use hopper app
Great app
by A glatstein on 2022/03/27 00:53
Not only does it help you and get you what you need it’s made WELL.
The best
by Rdcampbell2 on 2022/03/24 03:58
My go to travel app!
In accurate prices
by Ategev on 2022/03/19 01:53
Pretty scammy.
Used to be great. Now sketchy.
by Dundee1213 on 2022/03/18 14:55
Used KAYAK a lot in the past. But now they list really misleading prices from affiliates that are known to be terrible, unreliable and borderline scam companies. By listing all these super low prices from sketchy companies they give the appearance of better rates, but unless you want to take a huge risk, you end up booking with more reputable source at a much higher rate. And even if you are willing to take the risk, you often discover the lower rates come with much higher fees which ends up making them about the same anyway. And the chains are unwilling to price match those lower rates, so what’s the point of Kayak anyway?
Best
by antoinebassil on 2022/03/18 02:26
It makes traveling so easy!! Literally buttons away!!
Doing very great. I really like this app.
by Modesto Canduco on 2022/03/17 09:42
Keep improving…
Price freeze w HOPPER is a waste of money!
by looking4deals45 on 2022/03/15 20:13
Kayak was thorough in giving me options of flights so my frustration is more w Hopper. I purchased a price freeze while I finalized my plans. When I went to book my flight wi the allowed 7 days it showed every flight was booked w no available seats. I then went directly to Deltas website to discover there were many seats available at several different times so I was able to book the original time I wanted on the day I needed. Im trying to contact Hopper for a refund but so far have not found the contact info.
Kayak is a must for the serious traveler
by Rmc007 on 2022/03/14 18:08
Before I book flights, hotels or rental cars I always review the options on Kayak. You get a full overview of all the available options. For me it’s key that with Kayak you book direct with the airline, hotel and rental car company. No middle man to muddy the waters.
This App is in violation of law
by César Espitia on 2022/03/12 22:22
This application shows fares that are fake and not real, they just do so to drive consumer engagement. This is a violation of law ever since they promoting fake info / prices and services that does not exists ever since the lowest fare are never available for purchase, air carriers just re direct customer coming from this app over to broken links or blank pages suggesting consumers to browse directly to carrier website where they give you a higher different rate other than the one being promoted through kayak’s app/site
Best traveling app ever
by Sadi amir on 2022/03/12 20:58
I like this app
Waste of time, bad service
by npiccol00 on 2022/03/11 12:45
I attempted to use kayak for the first time the other day. I found a great deal on a flight and booked it, only to wake up the next day to an email from kayak saying the flight couldn’t be booked. I researched the flight on the airlines website and it is a real flight with available seats for booking. I responded to the email asking for more detail as to why my flight couldn’t be booked because the alternative flights they offered me were significantly more expensive. Kayak didn’t bother responding to my inquiry. I will not be using kayak again if they are not willing to back the companies and the prices they allow to advertise on their website. Also, if they allow fraudulent companies to advertiser on their site then I can’t trust using this site again.
Don't trust this site
by G-Apper on 2022/03/10 23:25
I thought I bought tickets. Even the phone app displays the trip. I show up at the airport to find out no tickets exist. Kayak sent an email to me stating it didn't work, but I didn't check my email before leaving. Now my family is stranded. STAY AWAY!!!!
Asks to read your mail
by mwynnm on 2022/03/09 06:30
Kayak continually asks for full access to all of the user’s e-mail in order to find itinerary data to add to trips. Only an idiot would consent to this, and being asked repeatedly is deeply insulting. I don’t like app developers that assume I’m a moron.
Don’t book through Kayak.com
by Skynet2500 on 2022/03/09 01:02
Kayak is a good place to look for all fares and it does a good job of pulling all the fares at one of place. It’s decently accurate. The problem comes if you want to use kayak.con for booking. Never ever do that because they work with all sorts of shady websites. My booking went through indianeagle and they charged me higher than what’s shown on the website. Then I call indianeagle 1800 number they are a complete fraud. They keep claiming it’s kayak fault to charge higher. They claim they are trying to refund money via PayPal and the servers are down.
Not the Kayak I’ve known
by dwbunger on 2022/03/05 12:10
Tried to make a reservation in NC and ended up with some info what was to a crazy email pushing Las Vegas. This may be a high risk site so find another.
Good features, but some glaring bugs
by ericsueckert on 2022/03/03 05:44
Overall the app does its job. There are plenty of reviews singing its praises so I won’t go into those. I’ve run into a few frustrating bugs navigating this software. This complaint is more minor but on the website you can add a Known Traveller Number to your traveller profile. Firstly I can’t find this field on the app at all, which seems strange. Second my KTN from TSA precheck has letters in it, but the field sanitizer on the website only allows you to save the number if it’s literally a 9 digit number. Whoever implemented that feature clearly had no ideas that many KTNs have letters in them, so I am unable to enter my KTN properly. This is an extremely obvious bug that should have been caught during testing. My more major complaint concerns my Kayak account being based on my Apple account. In this situation, I’m able to add emails, but the primary email on my account is a cryptic apple ID email which I do NOT want shown. Despite this I am completely unable to change my primary account email, even though user accounts not based on Apple accounts are able to do so. I am also unable to unlink my Apple account to attempt to re shuffle my emails, meaning the only solution may be to delete my account and re create it. The fact that I have to go through such lengths for a workaround shows extreme short-sightedness when implementing Apple SAML Single Sign On, and little thought to the surrounding user experience. I’m appalled that product planning thought this was an acceptable feature to release.
I give up
by Yorkiesandme on 2022/03/03 02:48
Used to be my go to app, but every time I try to change the departure city (wanted to fly grandkids somewhere) as soon as I hit enter it reverted back to my home city. Gave up deleted the app.
It’s going down hill
by Meeqwon on 2022/03/02 15:47
There are better sites.
No apple watch update
by svale_sp on 2022/03/01 00:35
No point in the Apple Watch app if it doesn’t provide updates when a flight is delayed.
yes
by wecbun on 2022/02/25 16:14
great info always
Worst date selection UI
by swapnil_sandy on 2022/02/25 01:53
I just gave up using the app, I could not select the date for a long term booking for 6 months . The scroller won't work , I could not select the second date .. absolutely ridiculous.
Mejore precio
by hatillo dannny on 2022/02/20 14:18
Lo mejor
Where is support
by funkWocky on 2022/02/19 15:23
App is generally very useful. But now I need support and there’s no help/support anywhere in the navigation. Customer support should be easy to find.
Great for flexible Searches
by Bert626 on 2022/02/17 01:31
Love how you can be flexible in the dates and locations you search for flights.
Andrew
by Andy284977 on 2022/02/14 03:48
I love this app!!!
If low price is a priority
by iivikis on 2022/02/12 09:58
Kayak has the lowest prices I could find. I think Kayak is going to be my favorite place to shop for air fares. Lodging and car rentals will be the next thing to find out about on this app.
Almost Perfect
by Iamjeeves on 2022/02/11 19:52
The only thing missing is a large widget for travel plans, for the iPhone. It would be great to include the widget in my most used widget stack directly on my home screen.
Use hopper instead
by BEWARE: WARNING on 2022/02/09 12:47
I’ve used hopper forever as I travel monthly. A friend recommended kayak and I have booked 2 trips with it. The first it rerouted my and added another stop without letting me know on a round trip. The second, which inspired this review was a multi city trip. It messed up my reservation and I spent an hour at the help desi fixing it during check in for the first flight. After this story, it rerouted us for our next stop to have a layover in city in the opposite direction without sharing this information to or giving an indication as to what happened to our initial booking. I then went in to move a flight time after already paying for the insurance, I looked up how to do this on their app and when I hit “change” to see other options it simply DELETED our flight reservation with no notification or prompt warning us. We were not given a refund or other alternatives to switch back in or change flights. If you were wondering they do not have customer service as they say you need to contact the airline for assistance as they are only a third party site. For our flight home it has moved our reservation to the following day when I work and with another timely layover. I genuinely never write reviews but I hope this saves someone the trouble 😊
No delas here
by Sandie Musica on 2022/02/08 04:55
I found the same deals at another side. Thanks but no thanks. App not needed.
Bugs
by j91sophia on 2022/02/07 04:57
This app has quite a few bugs that have not been addressed in any of the recent updates. Not able to search for flights to “Anywhere”
Excelente app
by santacroix on 2022/02/07 04:41
Excelente aplicación.
Problems
by IGShalom on 2022/02/05 11:18
For the past 5 days my app has constantly been freezing once I try to search for a flight. I’ve deleted and redownloaded the app several times but nothing seems to help. It’s so bad that I can no longer use the app. I don’t have this problem if I go to the website. Very frustrating. I love Kayak but it’s essentially unusable right now. Help!!!
Keeps me flying
by JuanitaJay on 2022/02/04 11:43
Kayak is my “go to” for travel. It allows me to plan, tells me if they price the price will go down and gives me options that I could never dream of. Have been using for many years and have saved a lot of money.
Easy!
by McMacGuy on 2022/02/03 22:43
The same way i like my women!
Prices
by ssk201510 on 2022/02/01 02:19
Prices are rarely up to date for international flights..
Kayak is a “has been”
by Ams13Ram on 2022/01/27 06:05
Kayak used to be a great tool for finding deals and comparing prices. Now they are mostly clickbait for unrealistic prices in popular areas. Example: Kayak: Here’s a Nashville hotel for $300/night Me: Yeah! (Click-> click-> more clicks) Kayak: Final deal = $809/night + tax
One bug right now
by not rhe beat but worth it on 2022/01/25 04:33
I’m on iPhone 8 and the anywhere flights button is not working.
Never again
by jopielski25 on 2022/01/18 20:10
Every time I think it could not get worse, they come through and manage to mess it up even more. Obvious lack of training and experience in the industry.
Kayak
by Gio The Commish on 2022/01/16 15:57
My primary resource for all flights and most travel. Works great!!
Flight times
by juanch yrausquin on 2022/01/15 16:45
Need different flight hours to and from the islands
The app lists fake service providers
by Patish18 on 2022/01/15 16:29
The reservations made they the app are not accepted by the service providers
Slow Searches
by Jzegna on 2022/01/10 14:26
Does everything but takes forever to search for flights, frustrating when you want to look at more than one flight
Wish I could give them negative stars
by TheeStarkeBaumer on 2022/01/09 19:23
Absolutely the worst customer service. Bought the travelers insurance and got into a wreck 7 days before my international trip, I broke my leg, hurt my back, and neck. They wouldn’t help me get a refund for my flight or even try to help me in any other way. They kept saying they needed a higher up to handle it and that they would contact me. No one ever did. I tried everyday for 2 weeks and still got zero help. Now it has been almost 6 weeks and still no help. I will never spend another dollar through kayak and recommend no one spend another dollar with them. Buy it through the airlines because they are easier to deal with and that’s saying something because of how hard they can be.
Me gusta los precio mejor del mercado 😍😍😍
by lia channelle on 2022/01/09 03:26
Me gusta
La mejor app
by mexday on 2022/01/05 07:11
Es una aplicación muy eficiente me ha ayudado mucho gracias
Problema
by wassk6 on 2022/01/03 20:16
No me deja entrar con mi Hotmail necesitas actualización pronto
Easy peasy !
by JustJuiceAgain on 2022/01/03 06:46
This app makes looking up everything I need for any kind of trip EXTREMELY easy. Not only do you get to see verified trip reviews but it’s all collected into ONE. PLACE. you don’t have to keep jumping around from site to site. I honestly don’t use any other app because I get frustrated that they aren’t like Kayak. Lol
Watch out, they sell through shady third parties
by PWL512 on 2021/12/30 20:24
Yes, it’s cool, yes you can buy from the airlines. But BEWARE, they also let you buy through shady third party agencies like GoToGate, which are basically scammers. DO NOT USE GOTOGATE. Shame on you, Kayak, for listing vendors like Gotogate. Shame.
Price switch
by even this is hard to find on 2021/12/27 22:21
The prince you see is not the price you will pay. Supposedly that cheap one is gone and now it is more. Oldest trick in the book!
Beware Smartfares
by eighty percentile on 2021/12/25 20:17
Using Kayak will send you to unscrupulous travel sites like Smartfares that are a ripoff. Shame on Kayak.
Trip statistics gone
by oreosmakemehappy on 2021/12/24 03:56
I’ve used the app for years and loved the statistics on my trips. But with the most recent update, years and years of trip data are all gone now. So I’ve got no reason to use it anymore.
Quite sad!
by Rattygirl1011 on 2021/12/21 04:34
I’m looking for a house to stay in at bolivar peninsula, tx area. Your site had several but when it would say “BOOK”. It would redirect me to the VRBO site and the per night was always double the price quote from kayak.(this does not include fees which are expected). I asked everyone I knew and no one understood why! Example kayak.com. $74. Night/ VBRO $146. Which your site sent me to.
I Love This App
by Jeanch124 on 2021/12/19 22:13
I have been using this App for years and it is the greatest. All of my travel documents in one place, 24 hour checkin notices and trip history. You can’t go wrong. Thank you.
JustFly has got horrible customer service
by Meyyappan S. on 2021/12/19 00:46
Kayaks partners closely with JustFly to provide cheaper international tickets. However, justfly has horrible customer service - where I had to be on the phone for 4.5 hours yesterday after which I still had to pay $900 for canceling 4 tickets ($300 was justfly charge). Kayak needs to make that clear on their app so as to not mislead customers towards Justfly
No multiple date filter like on android.
by 770Avi1 on 2021/12/15 06:35
Love the service. Use it all the time but when I switched from android to iPhone the app has been a pain to use. It’s more buggy and the best feature - the ability to not only detach multiple dates but to be able to filter after the dates you’re not interested in is not available on iPhone.
Deleted forever due to their commercial.
by Martymart76 on 2021/12/05 13:45
I refuse to give money to or use ANY APP that puts a white male in front of two woke women executives and makes him look like a complete moron as the strong smarter females lecture him on his stupidity. I and many others are fed up and DONE with that standard theme in commercials.
I’ve been searching for hours, and this was the cheapest website i found
by iLOVEtocomplain2020 on 2021/12/04 19:31
I was going to a trip to India and literally everywhere it was expensive. But this app saved me hundreds of dollars instead of booking through the official airline or another website. I love Kayak and i will always use it for overseas trips.
A joy to use
by RedXIII_ on 2018/06/15 03:12
Kayak has been a fantastic company to use for anything travel! & has continued to impress me with their fun and very easy to use features. Airline companies often set standard pricing for their flights and the caveat that the normal person is looking for it matching all these flights with their specific needs i.e. layover timeline, # of bags, airline make/model, & flight times. A ‘Good Deal’ is a very generalized term and many other apps use that as their main means of persuasion when in fact it’s clear that sites like Kayak are so good at categorizing exactly what meets your needs and alining airliners to your schedule, like advertised they have a multitude of tools like bag number and layover timeline settings with a accurate representation of what the cost will be regardless if it is two separate companies. If you choose a flight selection that has a 2 hour layover for one airliner and you select ‘book’ the airliners website which it directs you to within the app has that selection already selected. I could go on and on about how easy and secure this app is to use so please give it a try.
I love this app
by H3110 101 on 2019/03/05 01:19
I got this app for one plane flight, simple as that. I was planning on deleting it right after because I thought I had no use for it. But then I started to realize that any trips I was planning on taking would show up on this app and would be organized by time and date (because I connected my email). I’m planning on taking an Amtrak to the airport and then back again & accidentally chose the wrong date for the train back, and because Kayak organizes the trips so well, I was able to catch that but if not for this app, that would have been $20 down the bin & a missed class. I honestly love this app because there are no annoying adds that pop up when I’m trying to figure my plans out & it helps me organize everything so well. It also works offline when I’m looking at my already planned trips which will help out a lot when I’m abroad. I don’t use the search tool within the app for hotels cars or flights, but they have that option as well.
Use hopper instead
by BEWARE: WARNING on 2022/02/09 12:47
I’ve used hopper forever as I travel monthly. A friend recommended kayak and I have booked 2 trips with it. The first it rerouted my and added another stop without letting me know on a round trip. The second, which inspired this review was a multi city trip. It messed up my reservation and I spent an hour at the help desi fixing it during check in for the first flight. After this story, it rerouted us for our next stop to have a layover in city in the opposite direction without sharing this information to or giving an indication as to what happened to our initial booking. I then went in to move a flight time after already paying for the insurance, I looked up how to do this on their app and when I hit “change” to see other options it simply DELETED our flight reservation with no notification or prompt warning us. We were not given a refund or other alternatives to switch back in or change flights. If you were wondering they do not have customer service as they say you need to contact the airline for assistance as they are only a third party site. For our flight home it has moved our reservation to the following day when I work and with another timely layover. I genuinely never write reviews but I hope this saves someone the trouble 😊
Great Site
by A1y2a3n4a5 on 2018/03/17 15:10
I've been using Kayak to book my flights for about 2 years now. I like them. Only thing that would make it better was if you could filter what types of flights you wanted for alert emails. I have two kids I'm flighting with this time and even though my last two flights basic economy was a great option because I'm not particular about where I sit, this time around I need to ensure my boys are beside me. I get really excited to see a price in a email just to see it's basic economy and the regular economy tickets are like $40 more. $40 difference is a lot when you need 3 of them. Another great improvement would be being able to mix and match the flight there and the flight back. Since we're going to New York to visit my fiancé I want a really early flight to get there and a late afternoon to come back. Sometimes they add up like that but usually they don't. I could book them separate but it would be a lot easier if they could just be chosen like that. Those are my only complaints. Still like and will use the site.
Update!
by Kwalter11 on 2019/02/05 04:01
This is such a good app so much better than Trip It or any of the other travel apps. But I really wish there was a way to automatically add the same passengers to different flights. So you don't have to add the same info for the same passenger over and over again. Also I wish that after you have put in a passenger/travellers info including their ticket number and seat number it would load mobile boarding passes onto the app for that flight. Or you could import mobile boarding passes. Keep up the good work Kayak. If you add these suggestions it will be 6 stars. P.S. I also wish you could change the profile of the travelers. P.P.S. Could you please add more games to do offline on your flight like: Sudoku, Crossword Puzzles,Tic Tac Toe, Hangman, Etc... -#1 fan
Great except for one thing
by Maddie1975 on 2018/06/11 07:36
The app is amazing. It is beautifully designed and works amazing. I only have one problem with it. It won’t let you search for a “youth’s” flight with no adult. Anyone above 12 is allowed to fly by themselves. They have a “youth” listed as a person between 12-17, whereas a “child” is 2-11. It would seem that they have this separated for the purpose of allowing someone to look at prices for just a youth; However, even when the youth ticket is added, when you try and delete the adult ticket selected on default, it will tell you that there must be one adult traveling. This makes it harder for me because different airlines charge different fees for unaccompanied minors, especially the ones that charge for the unaccompanied minor service no matter their age. As I am trying to book a flight for 2 teenagers, this is necessary for me. Disregarding that, the app is the most user friendly and easy to use booking apps I’ve seen.
Beware of “trips” portion of App
by NOK1033 on 2018/04/23 19:55
I have used kayak for a long time but recently had a very terrible experience and will not be booking flights through kayak anymore. Beware of the “trips” portion of the app. I bought a flight through kayak and it was added to my trips. There were changes to my flight, but my trips still reflected the original times, even though I used kayak to purchase my flights. Long story short I ended up missing my flight and paying lots of money in change fees. It’s odd to me that the company automatically lists the flight you purchased through their company under “trips” but do not update the flight information if an airline changes flight times. Even when I missed my actual flight my app still said “4 hours 27 minutes until take off”. Super unfortunate end to a trip, but learned my lesson to never book with kayak again. Also, when trying to sort and talk through this issue, I was unable to speak with anyone from kayak. The closest contact to a human you can get is through an email.
Worst experience ever spend over a thousand because of this company
by eddie laso on 2019/03/29 20:53
I normally use them for any vacation I go on but I missed my flight on Saturday in lax going to Charlotte NC and when I got to the airport they said only see one ticket from Washington to Charlotte and could not see any other tickets so we had to purchase new tickets on top of this from some where else but kayak charged my bank account and reaching them was impossible because it was an computer speaking for them I left my number and still have not received a call back from them if it was not for my bank I would not have receive a refund so if you do not care to speak to actual customer service reps then use it
Love KAYAK
by Colonel Brian M on 2018/11/24 11:47
As a retired military officer I’m entitled to “Space Available” flights on military aircraft. For the past five years I’ve taken advantage of this to fly from Travis AFB in California, through Yokota AFB in Japan to my final destination in Singapore. That’s when I start using KAYAK to investigate and book flights throughout South East Asia. Using KAYAK I’ve been able to comfortably book flights to Australia, Malaysia, Thailand, Vietnam, Cambodia, Laos, and the Philippines. I also use KAYAK to get me to and from Orlando to Sacramento to start and finish the free portion of my travel from California. I’ve tried other travel sites and always return to KAYAK. I particularly like the feature allowing me to check the day before and after a travel date to get the cheapest flight. I don’t know how we’ll KAYAK works in other parts of the world, but where I travel it’s clearly the best.
Not always updated or working
by H2018A on 2018/09/23 18:19
It seems your recommendation for price change is not always appearing. Sometimes it recommends to wait as the prices will drop and sometimes does not show up at all. Then you want to follow it, but even the next day it does not tell anything, it makes it confusing to decide on waiting or buying the ticket at that time or still continue waiting as was suggested a day before. You buy the ticket due to uncertainty of the idea that in fact prices are still going up in those two days then after a week it starts showing up to wait again as the prices will drop. This is not costumer friendly. It is valuable to have such option for following, but if not consistent it becomes tricky.
Website is great. App not so much.
by Ericwood86 on 2020/03/11 22:33
We’re planning a wedding. The app, despite specifying dates without the option of plus/minus one day, it’s just factored in without making it clear that they have done that. You have to be smart enough to check dates, for day scouting out a destination wedding venue. Which sounds stupid since dates are obvious. But you give us a cocktease of flights extremely by one day off from correct travel plans and it’s not until we double check that we are disappointed. Appreciate all that you do, but you need to do better. On your website it’s quite clear if you’re adding a day either direction. On your app you just do it and don’t let us know. You have to assume we are stupid and won’t double check until the point we book. Bc that’s what most of us are. Stupid.
UPDATE: Bring back watchlist
by Clean app on 2019/11/05 06:14
UPDATE: so for some reason they buried the watchlist feature in settings. Not a great move. But it’s still around. Still a great app overall. Bring back watchlist please. One of the only reasons I had the app. Seems I’m not alone in that sentiment. I’m sure kayak has an algorithm to not fix this problem unless their Apple rating goes below a certain point. My guess is the airlines asked them to remove the feature. Also annoyed you can’t search in explore with the option to search by amount of time for a trip either. Also seems like something the airlines wouldn’t want them to offer. Maybe I’m wrong and this will get fixed tomorrow!
Works but it’s a little sketchy
by .jay on 2018/10/31 18:30
So I realized after buying tickets through Kayak that Kayak is basically a curator for a bunch of possibly sketchy online travel agencies. Some data doesn’t get transferred over properly, your “My Trips” tab doesn’t always reflect what’s actually going on with your trip, and they completely absolve themselves from all responsibly once you buy tickets from whoever they linked you to. It’s not immediately clear who you’re dealing with unless you’re looking for it, because everything is still wrapped in Kayak’s branding and chrome. Hopefully, I won’t get screwed over by the company I bought tickets from. But I don’t feel good about my experience using Kayak as a service and will refrain from using it again, regardless of how my trip turns out. I’ll come back in a few months to update my review to reflect the end result.
Kayak’s trip info is excellent
by YuTube2U on 2018/01/26 06:54
I LOVE this app. Yeah, it does a great job finding flights, cars and hotels but it’s real gem, the thing that makes this The Travel App is how it helps organize your trip. Everything neatly organized, in order. You can simply send your booking receipts to an email address and it organizes everything for you in one neat place. You can even pull up the booking receipt in the app, even if not generated by Kayak. There’s a cool way to show your taxi driver the address in a way that she doesn’t need to use reading glasses. One click and it’ll give you directions on your choice of Waze, google maps or Apple maps. This app Gets it Right. Way to go guys!!
Cancelon Travel Bookings via TripAdvisor Not Good
by Plinkos on 2020/03/17 23:52
Cancelon by TripAdvisor is a fraudulent service and should be removed from Kayak Service offerings. Please, please, please remove them. They give customers the run around and keep their money. We are in the mist of the COVID-19 virus outbreak and our trip to Italy is not possible and they are making it super difficult to get our money back. We even have emails from the hotel in Italy stating they would cancel and not charge anything to the booking company “Cancelon” which contradicts what they emailed us stating the the hotel refused. So, Kayak, please shut TripAdvisor and Cancelon off from your service offerings. Thank you, A huge fan of Kayak
Ok for searching flights
by 2man73 on 2017/10/31 20:35
Using this to compare flights. Works ok if you know how to work around the issues. Airlines are smartening up and for example offer very reasonable prices until you discover that your first checked bag, your hand luggage, your meal and who knows what else all cost extra, so to really compare apples to apples gets harder and harder. Also, what I don’t like are the constant nagging to register and constant app updates that seem to bring no new functionality (and it’s fine, if it does what it needs to do I don’t need an update - but it seems like I’ll be able to price compare my baggage cart, coffee, travel literature and parking garage soon once the developers run out of ideas) and just seem to be done to remind people to use the app.
Kayak + Skyscanner: Bait and switching now...
by HerFuzziness on 2019/05/25 19:19
Posted the same bad review for Skyscanner too: A few years ago, I stopped using Momondo because it would advertise flights for one price, THEN raise the price AFTER you input your credit card information. Kayak (and Skyscanner) isn't that bad, but for the last month, every time I've checked a price for the EXACT same flight for the EXACT same date, it advertises the same "bait" price, then after clicking on the adjacent link, the price doubles, then triples. Not sure why you'd advertise a one-way flight for $254 FOR A MONTH, but then increase it to $720. Shouldn't you stop the BS bait price on the umpteenth search? Should I blame the cookies? And you must realize that customers can actually search a plane's seat availability, so the claim that the seats are limited is tired, not just dishonest. So, way to go, Kayak. You're just as useless as Momondo and Skyscanner now.
Great app, can improve
by SriniVR on 2017/11/01 00:58
Kayak is a great app, and I really like the explore feature. I have found great deals using this feature. With the explore feature you can set the filters to narrow down by month and $ amounts. However, once you select a destination to look at actual flights, and then try to go back see other flight destinations - you cannot...the search results are lost and you have to start over the search and reapply the filters, making it frustrating. Wish there was a way to go back to the explore search results with the applied filters.
Waste of time, bad service
by npiccol00 on 2022/03/11 12:45
I attempted to use kayak for the first time the other day. I found a great deal on a flight and booked it, only to wake up the next day to an email from kayak saying the flight couldn’t be booked. I researched the flight on the airlines website and it is a real flight with available seats for booking. I responded to the email asking for more detail as to why my flight couldn’t be booked because the alternative flights they offered me were significantly more expensive. Kayak didn’t bother responding to my inquiry. I will not be using kayak again if they are not willing to back the companies and the prices they allow to advertise on their website. Also, if they allow fraudulent companies to advertiser on their site then I can’t trust using this site again.
Best Travel App Period!
by F&MC on 2020/10/16 13:59
There are multiple travel apps out there, but the more I travel, both domestically and internationally, the more I rely on Kayak. The app is so user friendly and one of my favorite features is the ability to set up a price watch for future trips, not just for airline tickets, but also for hotels. So if you’re a planner like me, the assistance of Kayak and their ability to notify you when there is a price drop is a significant help! Clear the clutter in your life and get rid of all the other (lesser) travel apps! All you need is Kayak!
Disappointed
by Lovesimpsonsqer on 2020/05/16 23:04
Hello I am wondering why you falsely advertise the booking price? The flight prices you show make sure to let you know that fees and taxes included and if taxes are applied then it had to be based on a fixed “deal”. I just tried booking a flight today and the price with “fees and taxes included” so I clicked view deal and it just took me to the airlines actual website asking me to enter all the flight details. I though that might be an error so I tried again. This time it did show the flight but now the price which originally said $497 now shows $1,239. This seems pretty shady on your part since you clearly are compensated from the airline when their fights are booked through you and then you basically advertise click bate and wastes people’s time. Thanks for nothing.
Why Kayak is the greatest must have travel app
by Kmass81 on 2019/02/22 16:18
Today on southwest at 4am my flight was cancelled. No email from southwest, no call, no text. Without kayak I wouldn’t have known about this cancellation until arriving at the airport. Upon immediate notification of the cancellation kayak emailed me saying your flight has been cancelled this is your confirmation number here is southwests number to contact them etc etc. i never take the time to write reviews but this is by far the most pivotal program that kayak can have. Alerts before the actual companies you pay alert you.
The best travel mobile app I’ve ever used
by Torrance Carroll on 2020/01/19 22:13
I’ve been using Kayak for multi-flight and hotel search, Kayak explore, Kayak Trips and stats for the last 4 years. It’s consistently been the best mobile app for travel I ever used, with an incredibly clean and lean user interface, works great on flight mode, provides relevant notifications and updates regarding flight updates, and helps track travel itineraries for groups. The improvements Kayak has made of the years has consistently improved the user experience with useful and intuitive new features without ever going overboard with feature-creeping. Kayak is the number one travel app I recommend to anyone considering looking for a tool to book and manage multiple flights. Thank you to the team at Kayak and Booking for the incredible work and dedication to great mobile software craftsmanship!
Could do a lot more and a good feature does not work.
by Pakitt on 2020/01/23 01:05
I use Kayak very often to track prices and find the best connections. The “See cheapest dates” function doesn’t work though. If a price is listed for a specific set of days, when you click on it the resulting search is markedly more expensive. Pity it would be an excellent function, but it doesn’t reflect reality and doesn’t show updated/current information. Another issue I have is that you cannot specify different cabin classes for different multi-leg trips. I’d like to able to set e.g. premium economy for long haul flights, and economy for shorter ones. Instead the class is applied inflexibly to all legs of a trip.
Wish I could give them negative stars
by TheeStarkeBaumer on 2022/01/09 19:23
Absolutely the worst customer service. Bought the travelers insurance and got into a wreck 7 days before my international trip, I broke my leg, hurt my back, and neck. They wouldn’t help me get a refund for my flight or even try to help me in any other way. They kept saying they needed a higher up to handle it and that they would contact me. No one ever did. I tried everyday for 2 weeks and still got zero help. Now it has been almost 6 weeks and still no help. I will never spend another dollar through kayak and recommend no one spend another dollar with them. Buy it through the airlines because they are easier to deal with and that’s saying something because of how hard they can be.
worst customer service ever
by andychinn on 2019/05/07 15:55
I booked a hotel through Kayak and when I got to the hotel, they didn’t have my reservation. Kayak told me to book the room as a walk in and then the rate will be replaced in the morning with a call to Kayak. I’ve been on the phone for over 45min with them and they completely contradicted what they told me the previous day. I had to jump through many hoops and the operators I talked to were terrible, contradicted each other, and in the end, were extremely pushy into talking me into not cancelling my reservation, which is giving me a headache. One of the absolute worst customer service experiences I’ve ever had, and it’s still unresolved. I had to pay for my hotel room twice in the end! I cannot recommend this app. Use Expedia instead.
Terriable when you want to change flight schedule
by chjihfddfgh on 2019/12/28 17:51
Wanted to change flight schedule. First the agent told the change is done, and they charged my card for the change fee. But never receive any confirmation. After I called back a few days, they told me the booking is not successful, I asked why there’s no notification for that, they told me they don’t send any notification, I should call back to find out. What?! Then I have to make another change for my flight. And this time, their agent made another mistake, instead of change both of the passengers tickets, they change only one! The agent told me that they can not do anything now, but their manager will call me back, but I never receive any call. Will never use them again.
Horrible first experience
by JR1992x on 2019/06/22 21:21
I decided to rent through kayak and reserved a car for 4pm and paid the booking fee ($18). I arrive to the location only to find they were closed. Why would you allow me to rent a car and take my money if the location is closed? The employee inside comes out and tells me to use the airport location. Fine. I rebook another vehicle for the airport location and pay the booking fee again. They gladly accepted my money online but when I arrive to the airport I’m told I can only use a credit card. (I use debit) I’m not entirely familiar with renting vehicles, but it’s completely BS that you guys would allow me to book under these circumstances. I’m in the process of getting my money back but I can for sure say I won’t use this again.
Please improve the watchlist
by doxzero on 2018/08/10 21:14
It’s a great app I use a lot, but it would be nice to have additional parameters in the watch list like a range of trip duration. A lot of times the chap flights being suggested are just not long enough and I would prefer to be able to just set the parameter to however many days max/min range I’m interested in to filter out the noise. Maybe that’s the answer, just allow day range as a filter option. Excellent work. I really enjoy and often use what you folks have created and I hope you will let your whole team know that.
And I thought it was just for booking flights!?!
by debdebtig on 2018/06/07 11:54
Recently went on a cross country trip and found that Kayak was more helpful than even the airline app. It tells you how long you can expect to take through security. And more importantly, how long it will take to get to the next get when you change flights. It has been spot on! You can also checkin from Kayak. The reminders have been a huge help. They almost seem to get flight updates BEFORE the airline app!
Companies recommended are terrible.
by Jaime21 on 2021/11/05 20:19
I used to use kayak a lot. Recently they recommended a hotel company “Traveluro” I tired to book a hotel. I got a “error” message twice. I never received a confirmation or email so I assumed it didn’t book the hotel. I had to use another app to book. Well, I check my account and I had been charged TWICE with no confirmation number. Then I get a confirmation number 20 hours later! I get refused for one night but it’s been a nightmare trying to get my money back. I even called the hotel directly to explain and they said all Traveluro had to do was calll to cancel and they would approve. Traveluro has been giving me the runaround for 3 days!! Beware!!
Fraudulent!!!!
by DrDealio on 2020/10/20 12:55
You should validate every leg your buying from here directly with the airline to see if it even exists, prior to purchasing it. Many flights do-not exist!!! If you wait until after you purchase to find out, you will be stuck at the airport. Plus basically stuck with the bill. Good luck getting your money back!! The leading excuse you will get is passing the blame to the airline when in fact that is not true at all! (i.e. cancellation, etc.) Kayak does not accept responsibility for screwing you over when they KNOW there is a problem. The “get your money back” is deceptive! How valuable is your time? If you like being stranded, frustrated and angry at the airport... Go for it!
Inconsistent and wrong information on flight prices
by Ategworld on 2017/11/24 07:42
Lately I have tried to book flights on Kayak only to find out the prices quotes provided were much higher when I was about to finalize my purchases. This happened multiple times and cost me a lot of work and last minute changes to purchase tickets from other sites/travel agents. If I can’t trust the price quotes provided, the. What good is this app for. Sorry for the bad review but this is my recent experience.
BEWARE!
by JY237 on 2017/11/20 19:56
Up to this point, I have book many of hotels and flights with no issue. kayak has been my go to app for booking trips. BEWARE of a Kayak partner Vayama. When making flight, Kayak forwards you to a partner travel site for booking. On Kayak, flights are advertised as one level, ie economy class, which includes check-in luggage, but after purchased the ticket are downgraded to lesser class with no check-in luggage. Before booking, I went to airlines site to verify what was included in the economy class. I called the partner and the agents yelled at me. FALSE ADVERTISEMENT! I would recommend for all to check better business bureau. I wish had checked before wasting my money with them.
I love using kayak
by Herbicles on 2017/10/01 06:39
I am an avid traveler of the globe. I only use kayak for plane tix, but I love the way it is set up and the idea behind it to begin with. I especially like the forecasted wait or buy label they added at the top. The only thing I wish they would add is the ability to enter a specific date range without a destination. There is a whole subculture of peeps who just want to travel on a budget, regardless of where. LonelyPlanet+ Hostelworld make their living off this type of traveler.
Terrible user interface
by DragonBlue on 2018/02/24 01:53
Kayak app used to have much better user interface, this version is just terrible! 1. When selecting flexible dates flight options are displayed as a list, instead of table. Who wants to go through the list of hundreds of flights ... one needs to see table w dates first 2. Starting page in app - minimalism but reduced functionality. One has to click/tap on various menus etc .. and at the end one can not see what options are selected .. eg. flexible (+/- days) dates, biz vs economy ... alternative airport ... nothing is visible Summary, this app lost its value when interface was changed. I still use kayak but only on my laptop
Beware of companies included in search
by yogibear5650 on 2021/04/21 22:07
I am disappointed kayak includes car rental from the Latvia company Discover Cars as they are not honest. From kayaks website, I booked and prepaid from Discover Cars a car that I could cancel 3 days before pickup. I cancelled 2 days after booking when plans changed and was informed they could only issue future travel voucher — not my money. I checked my credit card and they had placed 2 pending rental charges on my card for the same car. I contacted Discover Cars and they credited one pending charge and offered future travel voucher for approx same amount as my 2nd pending charge (that should not have been made in the beginning). They refuse to acknowledge this 2nd charge tho I have sent them 2 pics of the pending charges from credit card statement. Only wish I had read reviews before booking with Discover cars as web is full of similar complaints. However, I trusted kayak and assumed they checked out companies they represented. Never again!!!
Flight grid is awesome
by Travel Abroad 007 on 2021/10/22 16:44
I’ve used Kayak for many years, starting with the website. Best thing about it is the ability to indicate the exact date you want to fly, with the option to show up to 3 days + or - that date. The results are shown in a grid with the highest and lowest prices indicated. So when you don’t have an exact date in mind you’ve got a meta-search result at your fingertips.
What does HAND LUGGAGE mean?
by FogCityNative on 2021/06/14 15:56
What exactly does HAND LUGGAGE mean? To some airlines hand luggage means an under seat personal item and conforming carry on bags cost extra. Viva Air will sometimes gives away checked baggage (which costs them money in labor to load and unload) but always charges for a bag in the overhead bin just to screw their flyers. American and Copa only charge for checked bags. Southwest doesn’t charge for a checked bag. Then the rules are complicated by if the flight is domestic or international. I did not buy a well priced flight because KAYAK used the undefined term HAND LUGGAGE. One star, sorry. That failure to define terms cancelled all other stars. Fix it and I’d give 5 stars. Imagine if hotels were priced like airline tickets. Want bedding on your mattress? Extra. Want a pillow? Extra. Need a second key? Extra. Toilet paper? Extra. Towels? Extra. In room locker? Extra. The airlines have made flying a miserable experience. KAYAK: Define Hand Luggage exactly for every airline and flight.
Missing Obvious Flights for No Apparent Reason
by PerfectTimingNV on 2018/05/25 05:21
This is unacceptable: it’s completely missing certain flights. For example, checked for nonstop flights from PDX to LAS on May 27th -it completely omitted three flights from Alaska Airlines. But, it showed one Alaskan flight that involved a transfer. And no, the directs were not sold out, not even close. I tripled-checked that there weren’t any parameter issues. I’ve suspected this in the past while searching for flights, but didn’t have this confirmation. This is literally the most important thing about a flight booking website -to show all options -and it failed. App deleted.
Great App
by Awesome music streaming app on 2019/02/08 02:37
This app is awesome. I prefer the interface and filters to all of the other sites and the fact that they also search the other sites to find the best deal is brilliant. However I'm pretty sure that they used to have a feature that allowed me to search for flights a few days back and a few days forward from a specified date and now I can't find that feature. That's why I gave it 4 stars instead of 5.
Stop asking me to turn on notifications
by khad on 2019/06/10 00:25
I already declined your prompt to turn on notifications. I don’t want notifications. Repeatedly asking every time I open the app is annoying and comes across as desperate. Just stop. UPDATE: In response to the developer’s suggestion to check my watchlist, there is nothing in my watchlist. That’s not what I’m referring to. When you open the app, it asks you to turn on system-level access to notifications. I don’t ever want to do that. Yet every time I open the app, I am still asked to turn on notifications. “No” means “no”. It does not mean “ask again next time I open the app and every single time I open the app forever”.
Gets the job done... must of the time.
by User 74 on 2018/09/10 16:27
The app gets it right... must of the time. However, there are some bugs and “fine prints” in this app that can make your travel interesting experience a bit more complicated than you wish. Maybe the app should have embedded warnings letting you know about possible situations you may encounter due to how fluid airline rules and regulations are. Also, based on the region you traveling, suggestions and warnings.
More reliable gate notifications than the airlines apps
by Digikata on 2021/09/26 18:51
Kayak has been a great travel booking site, but i also use it for managing my travel itineraries for work trips too. I find that when the trip info is in Kayak the notifications of gate changes is faster and more accurate than the airline apps themselves. And you get a consistent interface no matter what airline you’re on.
Best of the best
by alejandra1814 on 2018/10/17 19:04
This app is my one and only go to app for travel. I love the feature that syncs your email reservations with the app because it will display your whole trip in a very organized manner, even if you book something outside of kayak. Although, I recommend using Kayak for bookings, they always have lowest prices. I just love this app so much. For someone that likes to keep things organized, and all in one place, this is the app for you.
Perfect app for travel planning
by mwibbs on 2021/06/28 00:50
Great way to compare multiple dates (using +/- 1 or 2 days), airlines, flights, even destinations (nearby airports), even hotel and car rental all at the same time to help make an informed decision. The app even makes recommendations to wait or buy tickets now depending on the pricing trend. I only wish it included Southwest as an airline but it has almost all the others.
Used to be great. Now sketchy.
by Dundee1213 on 2022/03/18 14:55
Used KAYAK a lot in the past. But now they list really misleading prices from affiliates that are known to be terrible, unreliable and borderline scam companies. By listing all these super low prices from sketchy companies they give the appearance of better rates, but unless you want to take a huge risk, you end up booking with more reputable source at a much higher rate. And even if you are willing to take the risk, you often discover the lower rates come with much higher fees which ends up making them about the same anyway. And the chains are unwilling to price match those lower rates, so what’s the point of Kayak anyway?
Flight canceled without notification
by chiadmi k on 2021/03/16 12:41
Very bad communication, my flight was cancelled on the 02/26 and was never notified by kayak . By chance one of my friend that was traveling with me called me the night before to tell me . I had to change my ticket with the airline to have a departure from NY instead of IAD . I had to purchase on my own a ticket from IAD to NY plus the luggage. After complaining to the airline they told me that they informed kayak on the 02/26 . I could had go to the airport and had nobody there . If I could give a 0 rating I will . It cost me an additional 450$ which should be reimbursed to me . I definitely won’t recommend kayak to anybody .
My go to
by Martha Twain on 2018/11/26 07:39
I use a lot of discount sites and kayak usually has their price meet or beat. Can be a bit frustrating using the watch list feature as it often isn’t accurate when you actually try to book-still a big time and money saver. I recommend it often to friends, acquaintances, and coworkers. Experiences last and things don’t, everyone should travel more.
Rating Trends
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All Versions
4.0
485,867 total
 5
392,747
 4
59,045
 3
16,938
 2
6,162
 1
10,975
Current Version (185.0.0)
5.0
318,386 total
 5
274,314
 4
33,553
 3
6,910
 2
1,276
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2,333
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