Screenshots
Keyword Volume Hits KEI Rank
shopping
20.92
52
1
shop
0.00
33
1
buying
20.91
25
1
app
0.00
9
1
wish
47.00
7
prime
20.73
2
amazon store
0.00
1
amazon app
36.06
1
azon
15.15
1
amazon
77.24
1
Search Visibility
App name
Description
amazon shopping offers app-only benefits to help make shopping on amazon faster and easier. Browse, view product details, read reviews, and purchase millions of products. amazon delivers to 100+ countries in as quickly as 3-5 days. Whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping, the amazon shopping app offers more benefits than shopping on amazon via your desktop. Never miss a delivery Get real-time tracking and delivery notifications so you know where your package is and when it arrives. Know exactly what you’re purchasing Full 360° product view lets you see items from every angle. “View in you room” makes sure it fits by using your phone’s camera and VR so you can see it in your space. We’ll notify you when items go on sale Just tap the heart icon to save items to Your Lists and we’ll alert you of price drops so you don’t miss a deal. Never forget your password Save time by staying securely signed in. If you prefer to sign out, use facial or fingerprint identification to sign back in. Connect with us when it works best for you Live chat support is open 24 hours, 7 days a week. Once you’ve started a chat, it stays that way for 24 hours so you don’t have to start your support session from the beginning. We’ll find that item for you Not sure of an item’s brand or where to but it? Just tap the scan icon in the search bar, take a picture of the item or its barcode, and we’ll find it for you. In order to provide a rich experience and enable features such as voice shopping, notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth. amazon shopping is available in English, Spanish, German, and Simplified Chinese. In addition to International shopping, you can change your settings in this single app to shop amazon.ca, amazon.co.uk, amazon.de, amazon.fr, amazon.com, amazon.it, amazon.es, amazon.cn, amazon.co.jp or amazon.in. For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to amazon’s Conditions of Use applicable for your country. Please also see the applicable Privacy Notice, Cookies Notice and Interest-Based Ads Notice for your country. Links to these terms and notices can be found in the footer of your local amazon homepage. For all other customers: By using this app, you agree to the applicable amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local amazon homepage. If your device supports TrueDepth technology, the app will use your device camera to detect your facial movements only while using certain features such as virtually try-on products like sunglasses. All information processed using this technology remains on your device and is not otherwise stored, processed or shared by amazon.
Love Amazon
by Mel 133 on 2021/12/06 00:44
I give them a solid 10 .
Great shopping Experience
by patty fireball on 2021/12/06 00:31
Great shopping Experience
Amazon is great
by imeectric on 2021/12/06 00:30
I like using Amazon because it’s fast and reliable. Anytime I use it I get exactly what I’m looking for and at a fast rate. I really enjoy looking on Amazon for stuff and recommend to everyone. 👍🏽
Amazon
by raimyday on 2021/12/06 00:28
So easy to use and I really appreciate the free returns and free return shipping. I buy everything from Amazon
Life made easy
by Gid Chatt on 2021/12/06 00:27
At the comfort of your house you can do shopping
Love it!!! Reliable Source
by jif2020 on 2021/12/06 00:10
I enjoy ordering from Amazon. I know that I will always get the product that I ordered. If the item does not meet my expectations I can return it for a refund or an exchange-just as if I had bought it from the store.
Review
by Patti Gaul on 2021/12/05 23:59
I love Amazon. It’s much better than shopping in the brick and mortar stores because you have such a bigger selection. And delivery is so quick, it’s amazing!
Amazon
by trinhny Nguyen on 2021/12/05 23:52
Amazon is the best! Love the prime!
My personal review About Amazon Online store
by hhrj he ehge on 2021/12/05 23:41
Amazon is a very good store to shop at the only thing I would say is the taxes due to covid and other reasons but still u can find very reliable and cheap stuff through Amazon and find the products u need.
It is like a store next door.
by purchisir on 2021/12/05 23:30
I feel safe in shopping with Amazon. Their goal to me is the old adage customers come first stands out.
Prime member paying for shipping
by Sabmella on 2021/12/05 23:30
Hi I’m a prime member and I’m being charged for shipping! Not good.
No app for older phones?
by Sonoma A/V Guy on 2021/12/05 23:26
Every time I see an add on Facebook for something, and then click on it, my iPhone sends me to the Apple App store to download the current version of the Amazon app, which is incompatible with my older iPhone 6. Why not make the older app compatible, rather than discriminate against those of us who can’t afford a new phone? Would have given zero stars, if that had been an option.
good site
by ✨skyyyyy✨ on 2021/12/05 23:26
really easy to find what I need and for good prices
Super convenient
by Fred@9161 on 2021/12/05 23:23
I really appreciate the convenience and prompt delivery.
Buenos precios.
by fanatico de Amazon on 2021/12/05 23:15
Bueno precios
Best of the best!
by diversity03outlookdotcom on 2021/12/05 23:13
Enough Said
Easy shopping
by tmkhb on 2021/12/05 23:09
Love shopping on Amazon because of the selection and fast delivery. More variety available unlike local shopping. And simple returns.
Calidad y buen servicio
by kendritasmoms on 2021/12/05 22:48
Todo perfecto buen estado y a tiempo siempre responsables en todo
Love my Amazon!!!
by xuehrjcbch on 2021/12/05 22:46
You are a life saver, during this pandemic, we are limited in going out and you bring all we need in a very speedy manner. Thank you
Amo
by Marivigato on 2021/12/05 22:46
Amo
So Easy
by Sysmgr on 2021/12/05 22:44
Your app is so easy to use and the shopping experience can’t be beat, your return process is perfect. Thank you for providing a wonderful way to shop Douglas
Amazon rocks!!!!!
by Fred Garvin 475 on 2021/12/05 22:27
I’ve been a prime customer for so long I can’t remember when I joined. In all the years I’ve only had a few issues that were taken care of almost immediately by a fantastic customer service staff. Great prices and with free shipping what’s not to love.
.
by itsssskassiiii20221 on 2021/12/05 22:19
So I bought some stuff on Amazon and I got my package and they got everything wrong maybe if you look at the order you wouldn’t get stuff wrong
Perfect way to stay safe
by mimiraeray on 2021/12/05 22:14
Always enjoy my experience with Amazon
Rating
by quintalintana on 2021/12/05 22:13
Love this app
Amazon
by cchaffold on 2021/12/05 22:12
Amazon is a life saver all this last year!! COVID, blah humbug! Yah, Amazon!
So easy to use
by Busialayo on 2021/12/05 22:09
I think I have an Amazon addiction. 😭🤣🤣
Filters should include country of origin
by Cattsarecool on 2021/12/05 22:05
I like to buy products made in the usa but can’t filter in Amazon so I go to other sites
Slow delivery
by DAH1946 on 2021/12/05 22:00
I pay for prime but nothing ever shows up in two days. Only benefit is free delivery and returns.
Consumers trust
by Mustafa Tyson on 2021/12/05 21:47
I really feel confident when I ordered through Amazon they protect me from scammers and people who just like to sell things they don’t have loving you thank you Amazon
Thank you God for Amazon!!
by Maccarroni on 2021/12/05 21:16
It has never failed me! It is easy and prices are great. Many options, suggestions, ideas, and don’t need to leave the house!! Returns are a cinch! I’m in love with Amazon!
Shopping made easy!
by Nonimojo on 2021/12/05 20:50
Have been using Amazon as a Prime member and find their service(s) have met and made our shopping SO much easier throughout the Pandemic but also before and after, returns also made easier.
Amazon is “Life”
by Rgnlcyn on 2021/12/05 20:49
I purchase everything from toilet paper to Gochujang (Korean Red Pepper paste) from the comforts of my home! What’s better than that? Oh ya one thing—God!
Love Amazon
by amazin' Amazon on 2021/12/05 20:48
Easy to order. Fast delivery! Always has what I want!! Perfect!
Well done but Needs fixed
by benjamf on 2021/12/05 20:34
The next notifications needs to come back for shipping progress, especially when the package is delivered. The texts are better than emails and the email notifications should have the items pictures in the emails. Amazon fresh mixed in this app is confusing. They should be separate. Fresh orders would be great again if they would be back to shipping on the same day which was the point. It used to be within a couple hours.
Amazon
by addicted1961* on 2021/12/05 20:32
They always have everything I want at a great price and returns are made simple. Great company!!!
Amazing app
by Sonora19987 on 2021/12/05 20:32
Great app i love how its true on things and gets here really early. ❤️
Cream right
by HariOmOm on 2021/12/05 20:29
Creamright A scam - their site says pay no more than eight dollars for shipping and I was charged even more than the product costs itself
Best app ever.
by demlord on 2021/12/05 20:28
Best app to buy whatever ur looking for. Highly recommend Best app to buy whatever ur looking for. Highly recommend it it Best app to buy whatever ur looking for. Highly recommend it
Dare to shop right!
by dee perez 2021 on 2021/12/05 20:23
Select choices, good vibes, and everything else inside!
Update issue?
by iamMia- on 2021/12/05 20:06
Since I updated to iOS 15 the app does not open.
Why can’t I print receipts???? From my phone, in the app, I don’t have a computer.
by aymicat on 2021/12/05 20:03
I buy items for work and in order to be reimbursed I need a paper receipt to submit to employer. I’ve been trying to figure this out for a couple years now. Just now googled it and it says you can only print from the Amazon website not the app. You all really, really, really NEED to fix this problem. If the print option was actually available in the app, I could’ve been print the receipts I’ve needed for the past couple years. I’ve missed on reimbursement for all those sales… Please, Please, PLEASE fix this so I can’t print from the app itself. Would be so, so much easier Please and Thank You, Happy Holidays!!
Amazon
by Herbbtv on 2021/12/05 20:03
I truly like buying on Amazon because I know when my order will arrive and they contact me when there is a delivery problem. I normally get everything either on the date they say or a few days earlier. Do not be afraid to use this site to order from.
Amazon helps
by b,b and b's mom on 2021/12/05 19:40
This helps when you are in a wheelchair.
Too buggy
by bobbydb92 on 2021/12/05 19:19
I don’t know what happened but in recent update Amazon has become trash
Purchases
by MarineSue on 2021/12/05 19:15
Amazon is the greatest online shopping of all time. You can find anything here!! I would be around wasting my gas trying to find the things, but instead I can have it delivered to my doorstep with the click of a button. Being a member for free shipping Also comes with free movies and free Kindle reads. Couldn’t ask for anything any better.
Review
by Joelnunez26 on 2021/12/05 19:08
They need to improve better things on the app
Shopping
by Mackynnas meme on 2021/12/05 19:07
Love the ease of shopping and fast delivery. Out of everything I have ordered I have not had to return anything.
Amazon is evil. I love it too much!
by Sherly06 on 2021/12/05 18:57
I come across many items via social media, as well as other avenues. After I locate the brand U research it and usually find it cheaper on Amazon
Excellent
by jasminfick on 2021/12/05 18:46
I love using the is app, you can find almost everything your looking for! I would recommend this to people who love shopping %150.
Shopping and Shipping
by OriginalLadyD on 2021/12/05 18:43
Never trusted online shopping until I started using Amazon Prime&I love it!!
Amazing shopping
by buffalo plaid on 2021/12/05 18:31
I can find anything without leaving my home. I’m disabled and can’t run every where so am very thankful for Amazon
Home organizer
by syltercero on 2021/12/05 18:23
Outstanding
Update made app useless
by Darksun647 on 2021/12/05 17:56
Amazon updated the apps saying they only support iOS 13 or later. I have iOS 12. If I want to shop, a screen directs me to my mobile browser instead of the app. Yet, sometimes when I interact with emails or the site even in browser, it will open up shopping in app with no problem. It only does that when prompted by an external link, but I can’t go in and open it myself. Don’t understand the point of that. I can’t buy a newer phone just whenever I want. Have to rate it low because I can only selectively use it for seemingly no reason.
Their tracking has gone downhill
by Kevyak4 on 2021/12/05 17:54
The one thing I hate is their shipping tracking has gone downhill and is extremely irritating on big items like mattress. I used to be able to track items to every town as it gets closer so I know when it’s in town or nearby. Now your tracking says a date and then when it doesn’t come Amazon says it is going show up sometime in the next three days working the hours I work it’s going to be hectic. I waited around on a Saturday to wait to get mattress. When I could have been doing stuff.
Removing essential features
by Crazyzrg on 2021/12/05 17:49
The ability to cancel a channel subscription has been removed from the app. It’s says I have to go to the browser to do that. Then when I try to open it in the browser, it forces me over to the app. This is predatory and unethical.
Of course it works
by MusefromWyo on 2021/12/05 17:44
One of the richest companies on earth, why would they make an app that doesn’t work flawlessly?
A lot of words in one page
by jos_101 on 2021/12/05 17:38
Even though I i love the details there is a lot things
Amazon
by redheaded streanger on 2021/12/05 17:33
Like shopping from home fast and accurate delivery times.
Amazon prime
by i can't think of any!! on 2021/12/05 17:27
So easy to use I just have to be careful not to go over the limit!!
Convenience & great customer service & value
by Postacute4u on 2021/12/05 17:21
The app allows me to shop with many choices and is a great value. If a package is lost or damaged Amazon is quick to rectify the problem.
Liars!!
by PurpleJ1144 on 2021/12/05 17:09
Said if I make a first purchase on amazon app, I would get a $20 coupon applied at check out. I was checking out and - NO COUPON APPLIED. Liars to get you to download their app. I am deleting the app and make my purchase elsewhere!!
I use Amazon on a regular basis
by bjstrick on 2021/12/05 17:05
I have been using Amazon for most of my shopping for a while now. I enjoy not having to fight crowds at Christmas time, etc. The only reason I didn’t give 5 stars is that unless you’re buying a name brand clothing, you don’t always know what you’re getting. I always read reviews before buying things like tops especially. My grandkids enjoy going on Amazon to make their Christmas lists so I have ideas about what they want.
Newest version crashing
by JeffIngeman on 2021/12/05 16:54
The newest version crashes trying to open the app app about two out of three tries. It behaves like it’s opening very slowly but just hangs. Other apps work fine and my signal is strong. This is on an iPhone 7.
Amazon Prime not delivering on time after paying for subscriptions for years
by abraham_xotwod on 2021/12/05 16:49
I have been using prime for years, but the last times I have ordered my packages do not arrive on time and amazon can’t give me a response I end up receiving the package a week later.
Best thing to ever happen
by kekejewels on 2021/12/05 16:48
Amazon is amazing and you can find anything you’re looking fly !!! Highly recommend
Never seen an app crash so many times
by Mergurl on 2021/12/05 16:38
Wouldn’t be such a bad app if it didn’t always crash.
The world at your doorstep!
by nomass411 on 2021/12/05 16:36
This makes like easier every day, but in a pandemic it is an essential survival tool.
Too cold outside to go shopping
by metrocosmic on 2021/12/05 16:34
Shop in the warm comfort of your own home.
Search function
by Frntweel on 2021/12/05 16:31
I wish the search function was a more selective. This is especially true when ordering replacement parts for something. It usually returns results that absolutely won’t fit the item I’m trying to fix.
Annoying spammy notifications
by gsdhfhdhfhdndbdhdhfhfhd on 2021/12/05 16:29
This app enables annoying deal notifications by default and then buries the setting to disable it in an obscure location that’s impossible to find without searching google. The menu is called settings and is different from the account menu. Not sure if this is intentional or just bad design. I never signed up for this explicitly so not sure why it’s enabled by default.
Excelente!!!
by kokasv on 2021/12/05 16:26
Servicio rápido y cuidadoso
Everything
by Lighthouse123 on 2021/12/05 16:08
I can buy almost everything I need or want from Amazon. It is my go to app!!!
My Story
by Ms. Reenie on 2021/12/05 16:07
Amazon is always the best. They have everything, and always at a great price. I have a large family I’m out of work and I’m still able to find gifts to send. I work for A competitor but do my shopping on Amazon. Thanks for always doing a great job ! Merry Christmas to all. Happy and safe New Year ! Maureen Quinn Little
♥️AMAZON
by 🌺amalia on 2021/12/05 15:57
I♥️Amazon! PROS - Convenient, FREE Shipping, Customer Service is amazing & Easy RETURN CONS - Some products are way OVER PRICE
Excellent
by Sparkells on 2021/12/05 15:53
I can’t enough about Amazon they are fast, efficient, good quality plenty of variety, safe and consumer friendly. I would be lost without it.
Lo mejor
by Nanilu19 on 2021/12/05 15:40
Encuentro todo lo que necesito sin moverme de mi casa,amo Amazon!!!
Best Shopping App
by Lexluger10 on 2021/12/05 14:18
This is an amazing app! This app personalize it it’s search algorithms and personally greets you. You can find anything on Amazon.
Shopping
by Sweetness S on 2021/12/05 13:42
Love that you can find everything on this site.Awesome
Ease and convenience
by KSSS, Psy.D. on 2021/12/05 13:37
Amazon has nearly everything that I need and want. It's my go-to for almost everything, and I use it almost everyday.
I love it a lot thanks Amazon
by rjimmie on 2021/12/05 12:58
Hi
Not accessible!
by vobloh on 2021/12/05 12:35
Attention! Developers! Of the largest Internet shopping business in the world! Why after all these years can you not make the app 100%! Accessible!? You actually are in violation of the A D A legislation. If you go to user way.oh are G that program will search for code that is not accessible and change it very simple for you please consider this thank you
Awsome
by cggiftshop1 on 2021/12/05 11:44
I love Amazon..Iam disabled and can shop from my kitchen table drinking my coffee.. If they don’t carry what Iam looking for than I don’t need it lol..I’ve done all my Christmas shopping on Amazon..Thank you for the fast shipping
Amazon Is The Best!!!!!
by T.bella21220 on 2021/12/05 09:17
Amazon is the best!!!!!!
Amazon
by kishhkishh on 2021/12/05 08:56
I love everything about Amazon
It’s convenient that’s all
by scooterscootscoot on 2021/12/05 07:36
As much as I think this venture the Amazon has been on has heard of society so much it sure is convenient and at the end of the day I appreciate it.
Review
by A big fan playing slots ! on 2021/12/05 07:32
Love shopping here great prices and always have what I want or need in stock ! Everyone should be shopping and buying from you ! Thanks for making it so easy to !
Something seriously wrong
by 10sjall29292skks on 2021/12/05 07:30
I updated the app and it’s having all kinds of issues in my account. I’ve been a customer for over a year and it’s not showing any of my orders, and when I try to order something that I’ve ordered numerous times, it says it isn’t deliverable to my address, and I get a “shop on the app and save” message, while I am using the app. Very confused.
Delivery
by laf0e on 2021/12/05 05:17
I have prime but it takes weeks for me to get my order. Not okay.
Great review
by chef Gabby on 2021/12/05 04:47
All items are good quality and they’re pretty good with shipping times
CREDIT for AMAZON ONLY scam
by Tammi829 on 2021/12/05 04:39
Thanks mmnsnsnndndndndnd
Prime Membership
by Fantasykiss30 on 2021/12/05 04:26
I’m not sure if the point of having prime membership anymore since the rule of “two days” shipping stopped working since COVID started
Love Amazon!!!
by lisandrat23 on 2021/12/05 04:14
The only thing I hate is that people sell a lot of knock offs on here. Not amazons fault though. fault though.)
Amazon/Amazon Fresh
by tinyperiodt on 2021/12/05 03:51
All the deliveries I’ve done have came on time and I’m very proud to say I’ve had no problems with this app so far so thanks to Amazon.
Thanks again
by Scarro_2001 on 2021/12/05 03:48
The best items and equipment to get and prime is the best
Issues while checking out
by TruggyWoggy on 2021/12/05 03:44
I keep feint the issue where it’ll load when I press to check out. It will begin to load then send me back to the cart.
Delivery Date
by 2Hot2Red on 2021/12/05 03:34
I had to delete two items because delivery date is after XMAS. :-(
I love them
by CeeBeeGang on 2021/12/05 03:34
Let’s just say they feed my shopping addiction and I over satisfied with the outcome!!!
Product info
by gghsiab on 2021/12/05 03:33
More product info please!!! I find myself going to the manufacturer’s/seller’s website to find the info I need to make a decision, and often I end up buying from them, not Amazon. Please more info!!
Subscribe and Save is a rip-off
by Play6589 on 2019/07/16 11:13
This review isn’t about the app. The app is fine with me. This is about Amazon’s subscribe and save. I had many items on it and realized the item was cheaper if I had ordered it myself. I contacted custom service and was told to wait until I receive the item before they would give me the cheaper price. I’m figuring when I did receive it, the cheaper price would be gone and they wouldn’t refund or they count on a customer forgetting to contact them. I canceled my five year prime membership along with canceling all subscribe and saves. Prime has gotten to be a joke, too. I loved the music. Now they want to you pay MORE to hear up-to-date good music by subscribing to their music service. The only reason I had prime was for the shipping and the music. Now we’re down to one and I’ve been finding better pricing on items I buy elsewhere. Prime is no longer worth it for me. So disappointed.
Navigation changes every time, can’t order digital products, cart is deleted if card doesn’t work
by MegaritzMom on 2021/09/26 19:15
This would be great if they didn’t keep moving things. For example, the subscription to reorder items every month keeps moving. Sometimes it’s in account and sometimes In the top menu sometimes under orders. Now I can’t find it at all. It’s ridiculous I have to go to my computer to change my subscription orders. Also, they don’t allow you to purchase digital products on a mobile device even if you directly use the web! I’m rarely on a computer anymore, and a lot of people don’t own a computer, so we can’t order prime movies, audible books or even Kindle books without a computer. I often forget that I was going to purchase something or I see it in a regular store before I get around to turning on the computer to do an order. I’m sure that’s cost them at least 500/yr just from lost sales to me. There are bound to be thousands of people like me. Even if there are only 1000 people like me, that’s a half million a year in lost sales. On top of that, when my credit card got hijacked and turned off, they deleted my order and didn’t even put the items back into the cart or into the Saved list or anything. I don’t remember what I ordered since it was a very large order. They need to put things back in the cart or into the Saved list when that happens so that people can easily repurchase them when they straighten out the problem with the credit card.
Up grade destroyed it
by Lordsearider on 2021/09/12 13:45
After the last several upgrades for the I-Pad version, no longer I-Pad friendly. App constantly rotates to a to line up with “phone” size and I-Pad has to be rotated back and forth constantly to realign back to horizontal format. This also occurs after each time you tap “back”, “return to search”. Then after returning back to previous search page you back at the first page and have to advance back to where you were. This “new” format and layout some times do not have a purchase button and only have a subscription button or neither. It’s to much like a phone app now. I’m sorry but i have a I-Pad, not a I-PHONE I do not want them stupid buttons on the bottom like an I-phone app. Also along the bottom of the window there is a black spot that appear when you first open the app and it also appear to be a notification window but blank. I have tried to tap on it, move it, open it, expand it, but nothing works, it just sits there covering half the screen. Also the right side of page is covered up or running off the edge. You can’t reduce size to make page fit, nor move it over to read it. I have deleted app and reinstalled to try and correct problems, and it may work fine or it may not. When it does load right, the next time I open it’s back to the “I-Phone” format.
Has frustrating UI issues
by hfkxmbdhcjlrnrkfiucbdvdjclcbb on 2021/01/24 19:25
The filter features and scroll action are frustrating and counter-intuitive in my opinion. The filters are tedious to update and utilize on a phone user interface (iPhone). Any time I want to apply filters, I have to tap > open drop down > select filter properties > tap "See ## Results". I'm not able to apply multiple filters without the entire page refreshing and taking me back to my dashboard. Some filter properties also can't be selected which makes searching for clothing and shoe items really difficult. I.e. I am trying to search for women's sneakers in size 9—the size 9 filter property is listed, but is gray'd out and can't be selected. It just makes searching for items in specific sizes and styles impossible. The app also has consistent issues with scrolling. Most of the time, I have to close and reopen the app a few times before I can actually scroll down a page without it bouncing back to the top automatically. I have no idea if the issues mentioned above stem from how Amazon's app and website function, or if it's an issue with my phone, but either way I usually end up feeling too frustrated to want to continue searching for things in-app.
UI improvement needed on Prime Wardrobe
by MeistOfMes on 2021/10/02 17:19
I’ve signed up for Personal Shopper and have yet to figure out how to actually locate the monthly picks from inside the app. This shouldn’t only be accessible through a text on my phone. I can’t get to my monthly picks on any device except my phone because I have zero clue where you bury this. Users should be able to open the prime wardrobe page and see a link right there to their personal shopper picks. I also sort of hate that the prime wardrobe and regular carts are totally separate. I find other stuff from my personal shopper’s picks that I decide I’d like to buy outright, not via prime wardrobe. I want to see those purchases on the same cart screen as my prime wardrobe purchases. Otherwise, as an RN working with covid patients, you’ve made staying home during the pandemic possible. Thank you for that. My rural area doesn’t have access to food shopping features that you’ve added more recently, but everything else has given me the ability to ensure my family has what they need without me potentially exposing people at the store. Thank you!!!
0 out of 5
by Waifu dealer on 2021/01/09 17:41
Im not allowed to leave a no star rating in the star rating, so let me explain. I made an account last year and ordered 3 things. 2 of them came late, although it wasn’t a big deal. The third thing wasn’t even what I ordered, but because I wasn’t charges extra I decided to just accept it as it was. Then when they gave me an option to send them my credit card information, I choose not to. Because of this, they suspended my account and held it for review, then refused to review it for several months leading me to make a new account, however if you do this you are breaching the terms of service. So now all accounts I make are suspended and the support team told me they refuse to accept money from me. My mistake was making a new account after they suspended my account, but they suspended my account for not giving them my credit card information, then refused to review the account for a year. No one works there to intentionally screw with customers, but their rules and how they treat them is certainly not professional. They informed me that the credit card linked to my previous account was deleted and therefore not linked to the previous accounts, but since it was used at all, they can’t accept it. Incompetent
Ridiculous & On-going Pop-up Suggestions/Tips
by ServRev on 2021/11/21 01:20
Update: DELETING APP! Issue below continues and I will shop elsewhere! These pop ups really disrupt the shopping experience! Breaks your train if thought and what you were looking for—so fine, you won’t stop, so I will, buying elsewhere! We are all different—we think and sequence differently. STOP TELLING ME HOW TO DO THINGS—stupid pop up short cuts suggestions every time I do something—it disrupts the shopping experience. As a person with disabilities, it’s rude and insensitive for you to constantly remind me there is a way you want me to do things. Once is fine, but every time is like a pushy parent! Thanks for being the bully Amazon—so much for your sensitivity ads that you are open and accepting. Do you tell the deaf guy in your ads to listen differently? and do you constantly drop him tips in the same manner, with pop-ups? (You get my point!) Mind your own business—one reminder is enough—or there are other places I can shop! The passive aggressiveness is over the top! As well as your sneaky tactics of putting things on shopping lists I didn’t put there! (Must be a new MBA in Marketing trying to kiss up to management that he/she/they are increasing sales!) JUST STOP!!
packaging is annoying
by JCPennyy on 2021/09/11 21:11
oh my gosh this is getting so frustrating. i order something over 2 weeks ago, ETA had been September 2nd. Doesn’t arrive and i’m told it’s running late. I get it, things happen. It tells me that my package will now arrive from the 5-7th. I wait patiently as it tells me that if it doesn’t arrive by the 7th then i can get a refund and cancel the order. The day comes and i’m now told I have to wait till that Friday (aka today) to be able to get a refund. Fridays here and guess what message I get? Yup, my package is now expected on the 15th. Still no option for a refund, and at this point i don’t even need the stuff I bought anymore (it was for a business) Total waste of time and just so frustrating, won’t let me speak to customer service either. Also, i don’t know what y’all did in the update but now I can only see 2 reviews out of however many there are, and of course it’s only the good reviews instead of the ones that actually say if anything is wrong. At first I thought it was just my phone, but my computer is the same thing. It’s not my wifi either, but please fix this because lately the app has been so frustrating.
Ratings after items received
by Tee den on 2021/02/10 18:49
There needs to be a comment section after rating delivery service to add personal comments. Existing ratings are to general and needs to be individualize to each recipients experience. Giving the company insight on improvement.I recently had an item left at my side door as I specified luckily I noticed my delivery alert and retrieved my package, although I feel the service was good I believe the package should have been placed as close to the door or home as possible rather than further away to prevent possible theft..it was very similar to placing an item on the front stoop for any and everyone to see the goal to make it as inconspicuous as able.. not to place it in the middle of the walk way as to alert others. This may be something that’s already stressed,But again adding a comment section might improve deliveries .
So many bad changes/updates
by Carterdl on 2019/10/13 20:11
Bring back the drag and drop save/compare option. It made it easy to scroll through other items in your wishlist. Now we have the heart button to add an item to save an compare but we have to actually pull up the list to look at the items. Instead of having easy access. Make it easier for us to browse through the customer review pictures. When I click on a single picture and then go back to the full list of pictures it takes me all the way back to the top of the list instead of taking me back to where I was. Imagine looking at products that have over 100 pics and you have scrolled through 50, you enlarge a picture, and when you’re done looking you hit the back button and they take you back to #1. That’s annoying if you plan to look at more than one picture up close. Also, please allow us to scroll through items we’ve searched for without having to press “next page” every 2 minutes. We used to be able to just scroll unlimited products all on one page
Not very app like and not very browser like either
by John0627 on 2021/06/15 20:39
This so called app is confused when used on the Apple Mini. It acts a little like the app on my iPhone and yet I can’t share products like I can from my phone. It also acts like I’m using a browser by allowing me to “zoom in” to get a closer look at images as if I were on the browser. What I would like to see is the utilization of the browser like attributes and the app like attributes and make the tablet version better than the phone version, yet still have the conveniences of the phone app. I want to be able to immediately share something through text because I can text on my Apple Mini or my Apple iPad. I also like the full picture view better than magnifying a portion of an image. I find it more convenient using my computer’s browser because my finger is not in the way of images, only the tiny little cursor. My suggestion, make the Mini iPad version like the iPhone version because they are not that different since the iPad is a larger extension of the iPhone (app-wise) and not a PC.
iPad app buggy when using Magic Keyboard trackpad
by avantidomani on 2021/10/03 20:07
I primarily use my iPad with the Magic Keyboard. For about the last month I’ve noticed a bug where the pointer will skip to the empty portion of the tab bar to the left of the home tab every time the pointer enters the tab bar. It’s like the location of each item is being mapped to the blank area at the far left, but *only* when navigating with the trackpad. After it initially jumps left when entering the tab bar, I can click in the blank area and will be taken to the cart. If I carefully move the pointer in that blank space, I can find the corresponding spots to click into the other tabs. As soon as I approach the actual location of each item in the tab bar, however, the pointer jumps to the empty space in the far right. It’s impossible to hover the pointer over any of the the actual items in the bar so I have to use my finger on the screen instead. (Trying to use my finger in the blank area that responds to the pointer does nothing until I enter the expected boundary area for the home tab.)
Be thankful for their kindness
by there should be more prayer on 2021/09/01 18:07
There are too many times where I’ve needed something I could not go out and just buy. I can say where something unexpected occurred that was more than I believed could happen for when God was with our family. Thank you for beyond meeting my expectations when I needed to have groceries in a hurry, rewards covered opportunities for helping my daughter, return item(s), new purchases for my daughter and I, or have gifts find the people that deserve goodness in their lives. Their company has morals behind the people that are in support when it comes to caring for assistance in my ability to be a single mother and keep going despite my inability to staying on track often. Thank you for investing in me, families that are in need and/or unable to go places due to unfortunate times of emotional rehabilitation to restore families to prosper.
Less user friendly than it used to be
by RedSwan91 on 2020/06/02 18:37
I used to like the app - it had most of the same searching ability as the desktop browser. With all the updates recently, it has to reload the page each time I want to add a filter even if it is a deeper level of the same type of filter. I also used to be able to use a search term and select ANY category I was interested in. Now a search term may only yield a few options to narrow a category. Example: I search for “stainless steel” and I can’t refine my search by the category of “arts, crafts and jewelry making”. If change the search term to “stainless steel charms”, I can refine my search by “arts, crafts and jewelry making”. The problem is that “charms” may not be the exact thing I am looking for and I want a more broad search but not so broad that I get entirely unrelated items.
Was great until iOS 13
by Luna Solterlu on 2020/04/06 14:11
Works fine on my iPhone (haven’t updated it yet), but when I try to post a question from my iPad, the button does nothing. And it’s super hard to find an item again unless you add it your cart or list, and then even if you don’t buy it, it will keep showing up in your recommendations for years to come (plus the listing can suddenly go from something normal to something you didn’t want to know about, and then THAT’s what’ll be recommended to you forever). There’s also no way to edit those recommendations, so you’ll always be bombarded with it Also there’s no way to report a sale of something that doesn’t belong to the seller (the most you can do is report them for incorrect product information, which they never read, or give them a bad review, which will be removed and might get you banned), so there are all these listings that say “handmade costume REAL PICTURE” and use stolen images of characters and custom items that the real owners have very clearly stated are not for sale.
Ugh so bad
by MissMel01 on 2020/11/28 16:37
Ever since the new interface it’s gone from bad to worse. The app is clunky and it freezes if I go back from an item page sometimes it resets me all the way back to page 1. Then I have to scroll down hit next and do that 5x to get back where I was. Sometimes images don’t load on the list pages. My WiFi is fine doesn’t happen anywhere else. They don’t make it any easier to shop with these issues. I hate how they list orders now. All out of order and everywhere. 1 of my orders just fell off the wagon no notifications on THAT 1 supposed to arrive yesterday it’s a few miles away and now suddenly it’s 2-4 days before delivery and that is not at the top of my order list - a missed delivery! No it’s down at the bottom just above delivered but below all upcoming deliveries. Unreal. This should be a priority because it was missed it’s close by and there’s a shipping issue delaying multiple days and no explanation. The new interface is not user friendly. Prior to most recent update notifications were at the top to click (the bell) it’s gone now.
iPad version full of bugs
by nikkibanks on 2021/01/18 18:57
I expect a better iPad version from the largest richest conglomerate company in the world. The iPad version hasn’t had an update released in a very long time, looks and functions different than iPhone version, looks and acts like it hasn’t been updated in 5 years. iPhone version looks and works much better and efficiently (except the lists section which is counter intuitive on iPhone version). iPad version has dozens of frustrating bugs - to look at a picture closer is hilarious, to scroll through search results defaults back to page 1 of your search each time which is scandalous, when you click on a product the page loads and expands for several seconds and takes a while for it to line up with other hyperlinks which is amateur. Who is in charge of Amazon’s app developing? They need to have the awareness of keeping all apps on Apple devices the same, update the versions at the same time with the same look, make sure the iPad version is up to date and working perfectly like the iPhone version does.
Absolutely Hate the New UI and Color Crime
by ThomasDav on 2020/06/04 04:33
I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology. The user interface change is so different from the previous app that it makes for a very confusing and frustrating experience. I spent more time figuring out the cluttered navigation than I did shopping - and I apologize, but I do not believe you could have found a more hideous chimera of accent colors if you applied two AI’s and a team of failed design school dropouts to the task. That sickly, washed-out mint green, tried to be aqua, and God I wish I were blue, is absolutely repugnant and nauseating to behold. Marketing FAIL! Please, for the sake of those of us with good color vision make it go away. I will have to use the mobile website until it is purged. If you just put it back the way it was, I’ll give it 5 stars out of mercy and never complain again.
Problems with latest version
by Jane7344 on 2021/09/05 16:54
Another problem with latest version (sept 2021). Tried to look at subscribe and save order - just looped sending me back to shopping the subscribe and save items and only showed about 10% of available products. This app is useful only for checking on order status and not for shopping - too bad. Can’t place order. It just returns user to proceed to checkout - looping forever. When try to display orders it asks for the login again (even if I just logged in a minute ago). The login completes and then displays a pop up box saying there was a problem try again. You click ok and the app hangs saying loading information Minutes pass. When you get tired of waiting and go back to the item, again you get into the same loop. Sometimes you can get in on the 2nd or 3rd try, just did 8 try and still didn’t work. This app used to work fully and now my am pretty useless - Been a month since this version was released and no fix in sight.
Noticeable UI experience between iPad and iPhone
by CartKoi on 2021/04/05 05:26
Apologies if this sounds a bit odd but ... On my iPad units (iPad Pro 1st gen and iPad Air), all product items renders slower and specifically during item previewing, it is extremely sluggish upon selection etc. + if I view a few product videos, the top navigation frame often times will just disappear and I no longer can go back nor select anything to move forward (press the home button and swipe up to close the app). EFFECTIVELY, the user experience on the iPad has become quite poor and unreliable for quite some time (I finally got around to submitting a review to share it). INVERSELY, using the app on my iPhone 12, it works quite reliably well as expected. In fact, I often use my iPad to view some products ‘on the big gear screen’ as needed but end up using my iPhone to wrap up and make the purchases. Hopefully someone on the app dev side can look into this odd scenario. Thank you
My homepage icon bar with the home, profile and shopping cart icon as fallen and it can’t get up
by K @ NorCal on 2020/09/04 05:13
HELP! It’s driving me crazy. A few days ago my homepage icon bar with the home, profile and shopping cart icon as fallen to the bottom of my page and I cannot move it back to the top. I’ve reinstalled app, changed my password, google searched, called customer service and they told me to leave a review on the App Store and I will be contacted by the developer. It drives me crazy because I cannot see through the bar and it gets in the way of scrolling and viewing my page. In the last few days it’s changed back and forth at random. Every time I think it’s fixed, it’s not long before it changed again. I do nothing different, what gives? Most importantly, HELP!!!!
Progressively worse
by ZachtheRed on 2020/08/25 22:38
More and more it’s harder to find things I know are available due to the results bringing up all sorts of things that have nothing to do with my search. The filters consistently remove items which makes it harder to compare without going through tons of pages. So many items are listed multiple times with no difference in price, seller, item, or prime availability which only makes searching tedious. Lately when I search for something I’ve bought it’s no longer at the top of results but gets removed from my list which is inconvenient. Finally the new layout to me is objectively worse for functionality but was pushed through because it looks “nicer” to whoever developed it. It loads slower, less shows up on the screen due to everything being 50% larger for some reason, and has made it slower browsing. Now I’ll be less likely to use the app to buy things more spur of the moment and buy fewer more necessary items on desktop.
Doesn’t work well on my iPad
by tea_berry on 2021/09/12 22:43
Edit: reviews started working well, but just today I can no longer use the app on my iPad 12.9” as the add to cart section is cut off from view! I think my husband will be happy I can’t purchase anything right now 😂. There is also a white bar across the bottom. Both portrait and landscape modes are broken. Very bad, I can’t be the only person impacted by this?? I don’t know what happened but it’s terrible on my iPad now. I noticed the change maybe a month or so ago. Tapping the reviews button doesn’t work. I have to scroll down to that section manually now. There’s always a section of the page that just shows loading..., loading... these behaviors are consistent. it’s behaving like a poorly designed website that’s not taking into account I’m using a tablet. How is this acceptable?? Was this even tested?? Edit: the top bar vanishes when I browse around sometimes when loading a video of the product and then go back, the top bar vanishes. Can’t believe this is still not fixed. 0 stars
Frustrating
by gutierrez037 on 2020/08/16 04:05
I have been using this app for a couple of year now and everything was going fine until this year. I have tried to order twice and I haven’t received either or the packages. The first time I got a full refund but the second time they told me I got a refund and never actually gave me my money back. I tried telling customer service but I don’t think they believe me and i don’t know why. They told me I got my refund back but when you look at my gift card balance it’s 0. I haven’t ordered anything since I placed that order so I don’t know where the money went. I have been having such a hard time trying to communicate my problem to them but they just don’t seem to understand or want to believe me. I also tried sending them screenshots to show them I wasn’t lying but the email they gave me didn’t work. Then they said they would give me a $5 gifts card and I never got it either. This app has been frustrating me so much lately. I just want my packages.
Annoying.
by come on amazon on 2020/10/28 04:45
Hands down the most annoying thing about this app is trying to see reviews left on products. God forbid you try to open a photo to view a product and swipe through other photo reviews. That would be too simple. You have to open and close each picture to see them, even if they’re part of the same review. However, if you look at the view all feature, there’s suddenly no problem in swiping through photo reviews. Makes no sense. Also, can’t tell you how many times I’ve been scrolling quickly through products and accidentally swipe the screen and lose my place since I’m forced to move back a screen. The app is so sensitive that just a simple caress and I’m no longer reading product descriptions and I’m back at the home page. You would think that a company that makes billions of dollars almost every day can afford to pay to have better app integration and UI/UX, or, you know, pay their employees more.
Horrible
by Dwgvs on 2020/07/13 15:21
The app is horrible. Better to use the web site, but it has a lot of issues too. Tracking from the app isn’t accurate and it wont let you copy the tracking number to paste it into the carriers web site for tracking so you have to type it in manullay going back and forth between screens, or go to the web site and there you can copy and paste it. The search engine is getting more and more difficult to find what you are looking for. Type in one thing and you get 100 returns from products that have nothing to do with what you were searching for. Search for a product by a specific manufacturer and you might get it, 30-40 results down after they have tried to sell you 30-40 different things than what you were looking for. They really need to get a grip on this as if they don’t people will start looking elsewhere for products because this place is getting too difficult to find what your looking for.
Recent version has orientation bugs
by Smileaf on 2021/09/14 02:22
I’ve searched the webpage for a way to report a bug to no avail. I always keep my iPad in landscape mode. Recently upon opening it switches to portrait mode, sometimes cutting off the bottom half the screen as if it doesn’t exist. I have to tilt my iPad to portrait and then back to landscape which sometimes fixes it, most of the time the cutting of the screen gets worse or it ignores that I did anything and laughs in my face. I just tried to submit a review and noticed it also for some reason had zoomed in on the page a bit cutting off right side of the screen. I could see it if I pinched the view in, but I couldn’t scroll right or keep it zoomed out which made writing the review extremely difficult. As-is the app is nearly unusable for me and until its fixed I’ll be forced to use the web interface which isn’t quite as nice to use as the app.
Latest version is extremely frustrating to use
by KJS53 on 2021/03/12 14:45
The most recent upgrade makes shopping very frustrating two major reasons: 1 you have either hidden or removed easy access to the share option when viewing detailed information for a product, and 2 your search engine refuses to honor filtering requests that attempt to limit purchase options for a given product line. I often serve as a consultant for others asking for purchasing suggestions in my areas of expertise. This requires me to share the information with my clients. Your lack of a obvious share option forces me to use a web browser to get a link that can be easily share is a pain. Why are you afraid to allow an easily accessed share option on a product’s information page? When requesting option for a product type based upon brand, I DO NOT want to see products from other brands, I ONLY want to see options from the the brand selected in the filter. The filter was chosen for a reason, please honor it.
New UI is bloated and broken
by Westeri on 2021/09/15 20:41
The new UI is terrible. Instead of tidy text menus I have to scroll through a whole page of visual lists with horizontally scrolling images . It takes so long to find anything now. It’s overwhelming and uses so much space that often the thing I’m looking for is beyond the bottom of the screen. Having a fixed menu on the bottom is just bad design. Less vertical space and not where people look for a menu. It also rotates to portrait orientation on every screen change. How did QA miss that? This app is nearly unusable on iPad now. If it’s the same bloated UI on the phone I feel sorry for phone users having to scroll endlessly to find what they’re looking for. The UX team needs to do more research before they roll out another frustrating redesign. Design should make life easier. If users have to put in more effort (more scrolling, more searching the screen, tapping through more options) then it’s bad design.
Best App Ever!
by Yumi103 on 2020/09/08 01:04
Amazon’s App and Website is fantastic. But there app is wonderful. You can shop for anything at the top of your fingers. There app is easy to us and have great products and have a lot different items. It’s so easy to use and the app is well organized. You are able to track and see where your packages at without any hassle. And your packages come in time just like it will say when you order something. They nail it on delivery timing. I love this app and everyone I know loves it and I would recommend this and and having a prime member is great too but even without one you can still get whatever you are pretty much looking for. So I rate this app five stars. And my packages are on time and handled with care and the people you deliver are nice and respectful.
2 Day Shipping for Prime members is B.S.
by Booner2222 on 2018/04/28 14:56
Let me first say that I have been a long time Prime member and like the convenience of the range of products available. I also loved the fact that 2 day shipping actually took 2 days. Recently, today in fact, I’m in the mountains on a camping trip. I ordered a camera to capture the memories from the trip. This order was on Wednesday and guaranteed by Friday and was to be delivered to the campground. It’s now Saturday and my package is set to arrive at the campground that I will be leaving on Sunday a day after I leave on Monday. What a hassle. I have to make arrangement s to have the packaged shipped to my house taking more time and money. This is not the first time for being burned on guaranteed 2 day shipping. Going to start using Walmart app as they actually have 2 day shipping at no additional price.
Unreliable search results and product ratings
by CowtownGirl76 on 2020/07/01 10:42
Considering Amazon’s vast tech resources and net worth, this app is a huge disappointment. One of the biggest problems for me is the abuse of the review system. There are products with hundreds or thousands of five Star reviews which are obviously fake. If you look at the users review history you can see the user has posted the exact same review for different products. How does Amazon’s AI not catch this?? Another bug is sometimes there are several reviews for the wrong product mixed in with the product you are viewing, as if the product IDs got mixed up at some point. For example, a fish tank might have multiple reviews and photos for a travel pillow. Totally unrelated products got their reviews mixed together. This means the average star rating must be wrong. Overall, product star ratings are unreliable if these issues are not fixed. A few other annoyances of the app are: - They removed infinite scroll in search results. You are forced to click “Next”, and shown paid ads at the bottom of the search results. At least let us increase the number of results per page. - Filters functionality keeps changing. And there should be a way to set your own defaults for filtering and sorting. - The default sort order for Searches is to show “Featured” products first. I’m assuming this is so they can charge sellers to appear at the top of the list.
Would let my light bill be overdue before I got rid of my Prime membership
by AFleet9 on 2021/05/05 08:38
They have the absolute best customer service of literally any company I have ever dealt with! No matter if a wrong or defective item was accidentally sent they take care of everything seamlessly! I just can’t say enough good about them! I order several times a week and I’m never disappointed with this app even when wrong items are sent they have the most courteous customer service team and being a prime member has so many perks! I get to read amazing books for free and so much more! Thank you for being my go to place for absolutely everything I need! Not only do they have everything I need but for great prices and the fastest delivery!!
Problem with grocery pickup
by Oldthinker on 2021/05/01 13:29
I’m sure in many cases it’s helpeful that the system automatically sends someone out with your groceries as soon as you roll into the parking lot, but if it does that automatically without you confirming that you’re there and ready to receive, that could mean a Whole Foods associate is out there looking for you for a hot minute. I arrived with the intention of running inside first to grab something that I couldn’t order through the site and then signaling my arrival (telling the app where I was parked) once I got back the car and moved into a curbside spot. But when I got back out there, someone had been waiting/looking for me with my order for several minutes, because the system automatically sent her out there as soon as I rolled into the parking lot.
Worthless overseas garbage!
by islandguy80 on 2021/10/31 07:25
I bought a 2nd generation, night and day, scope for a couple hundred dollars, wasn’t expecting much but I had bought the same thing from Facebook and it came with the 3, 65 mm, 3.7 volt batteries and a charger. It didn’t last long at all, the viewing screen, which takes 2 of those weird batteries and a 3rd in what looks like a flashlight, but shines an invisible laser through the back of your viewing screen, hence, also into your eyes. Well it was cool seeing in the dark, even just for a day. So I open these 2! Was going to give one to my son to put on his .22 to go raccoon hunting. However after spending almost $400, not only did I not get a Single battery, but no charger either, so two 4 packs and two chargers was as much as a third night vision scope, advertised as “install and go see in the dark, so disgusted with a man who has almost 400 Billion, that he needs another $160, for batteries you can’t buy in America, only China! Ridiculous
All Hail The Kingdom of Glitch-y Wishlists!
by Nicoley34 on 2020/10/26 19:26
Edit: Alrighty, now that you are here, let’s begin... You do know how your app is neatly organized? And your delivery service is excellent? Well that all is true. But your wishlists are awful! I put an item(s) and it MULTIPLIED. [Stammering for comic effect-] W-w-w why would it multiply?????!!!! That is ridiculous! It’s not just with one wishlist, it happens on another wishlist too!!!! And that is not my only problem with the wishlists, I put comments, quantity, and priority, on items and I walk away for a couple of minutes ... COMPLETELY GONE!!!! Why is that??? So, I try to re-ad (if that’s a word.) and it says it is already on my wishlist. I admit, I’m a kid so I may be doing something wrong. But, if I’m not, you people have a bug in your system. Now, don’t get me wrong, I love your company, U are organized and helpful to the Human race. But pls, fix the list problem.
Filters reset and starts back at first page every time I select a product and return to the listings
by Riva Petrash on 2021/11/28 21:07
Every time I click a product for details and then go back to the listings, I cannot continue scrolling from where I left off because it always goes back to the beginning no matter what page I’m on. Not only that, but it resets any filters or sorting preferences that I had selected for my search. This is a new and extremely frustrating issue, I’ve had the app for many years and this is the first time it’s happened. It’s quite a simple issue, but it’s to the point that it’s easier to shop elsewhere because i dont want to restart the shopping search every time I want to add a product to my cart. Please do something about this I don’t know if it’s just me or some small thing in the latest update but either way it has a large impact and it needs to be resolved.
Saved For Later list scroll broken
by aardvark_boy on 2017/11/01 10:47
Saved For Later list scroll broken. Inserts recommendations into the middle of my saved for later list, then pauses while it tries to load more of my list *above* the recommendations, while I am fighting to scroll down past the recommendations. This is causing the screen to freeze, duplicate and/or missing items, and the inability to scroll past the annoying recommendations. Also, putting recommendations in the Saved for Later list is a poor idea- I have many unrelated items in my list- yet the recommendations section automatically inserted into my list fills half my screen and relates to only one item in my list that maybe I have no intention of buying at the moment. Very annoying.
Inaccurate delivery date
by natispa on 2021/07/09 14:57
I’ve been using this app and company for years now and it’s been all good and well, but not without issues. My main issue is that when you go to purchase something, it gives you a delivery date window, which I use to see if it will be delivered on a day that I’m off of work. But once the order is processed, it ALWAYS gives a different delivery estimated window. I understand that estimations are estimations, but the fact that it’s always incorrect is quite frustrating, and I’d rather not have an initial estimation at all. I’d like to be home for the delivery, or at least be able to change my options if not. I go back to see if I can pick it up at a locker instead and it doesn’t even give me that option. It’s just disappointing. Otherwise, everything else works as intended.
App Flaws
by V.Larimer on 2020/08/26 21:55
The app is pretty decent. Some of the most frustrating things about it (especially being a customer from Guam) is I’m not given ANY shipping options. The only available option is “Standard shipping” (which costs more than half the order!). Then there’s the “in stock” misinformation — I ordered 3 different items which all indicated “in stock”. After a week with no shipping notification, I followed up and customer service informed me I’d receive an email when these items ship because they’re not in stock! This was horrible! I had to cancel those orders and place re-orders for these items Atleast twice after that incident of information not being updated or relayed to the customer. Lastly, I’m a prime member and every single order I’ve had to pay nearly half the cost of my order in shipping! Why bother offering prime if I’m still charged sooooo much in shipping?!
What’s with the share sheet
by sethcane on 2021/10/21 06:14
For as long as this app has been on iOS / iPadOS you would think they would have added a share sheet option. For some reason they add it to iOS but not to iPadOS which make no sense. Most of the time I wanna see things on a bigger screen and maybe even share it to a friend. Would be nice to just have the share sheet come up. I have to go through the email option, highlight the link, find the share option under the highlight menu, then and only then do I get the share options I want to use. That is a lot of steps just to share something on iPad. I mean come on now not many people want to use the email to send links to people. They want to use their app of choice. Again this seems to be only an iPadOS issue since I know I can get to the share sheet on iOS. Please fix this!!
The best App Store!
by lilliana90 on 2021/09/07 02:39
Get this app now if you haven’t installed it. My dad works here and the place is completely amazing! Plus, it delivers your items you purchased mostly earlier then any online App Store. Other online app stores take about a week to deliver, and this app can come in a day or two. Please support this app! Again, your purchases come in not even a week (well maybe sometimes!) I totally love it. Plus, it gives you a notification when they delivered it. And for proof, they send a picture to make sure you can’t lie that you didn’t get your Item. I ordered a phone case and it came in two days. This App Store is totally amazing. Please get it! And people like to lie about it sometimes.
Keeps loosing connection to the main server
by AlexisMed on 2019/07/25 16:38
I rarely take the time to write reviews but this is ridiculous and I’ve had enough. This used to be my favorite online shopping app and was even relaxing for me to browse with such and ease and intuitiveness but now? All I see is PUPPIES. Puppies everywhere saying “UH-OH, something went wrong in our end”, to the point of making the app utterly useless. It’s frustrating to say the least! You guys used to have an almost perfect 5 star rating, what’s going on? Keep your app working! Up to date and in constant connection with your main servers if you want to keep your customers and your sales. And btw, your iPad app is not working AT ALL. Completely crashed. Unacceptable!
No Option for Review Writing etc
by nico1et on 2020/01/05 15:19
sorry, but for some reason now it’s impossible to find a way to leave comments or write reviews - which i’m pretty sure has changed. (this is on the ipad app, & ipad apps are notorious for issues since developers only seem to care about iphone apps) there is no place to “write a review” on the product page, & there’s no option to choose on your orders page(s) either. you can try to return something, look at order details, but there’s nothing to click on to leave a review. you can’t even leave a reviewer a comment. when you have a question, the button to post doesn’t even work. now i finally found where i can leave a review - way down at the bottom of the page (past the reviews, not at the top of the reviews where you would expect it). same issue with comment or question leaving.
The shock collar is exactly what we needed
by sengaRay on 2021/04/24 14:42
I’m in the elderly age category and currently living in an apartment with my two canine companions. This environment is new to all of us. Star the younger “furbee” thinks she is responsible for clearing all comers barking her disapproval quite loudly. Since neighbors are unhappy with this greeting I’ve been at pains to inform her that I do not need this protection and she should stop the noise before we are evicted. The new shock collar replaces one that ceased to work after only a few months. I bought this collar because it is well sealed and waterproof. My dogs are small and close to the ground where water and rain collect. I’m especially grateful for the plug/seal where the recharge cord is inserted to recharge. Thanks from Star and Lily and Patt
NO to grid display
by Coinlady57 on 2021/11/21 14:59
Have used the app for years, loved it and learned to adapt to all the version changes over the years, but am not crazy about this latest update. My searches seem to now show in a grid display instead of my preferred list display and I don’t see any option or toggle to choose the display and switch it back. I prefer the list display because it’s easier and quicker to scroll past listings which are irrelevant to my search…which there are tons that inevitably come up. Just tried to hunt for something specific and had to go through pages and pages of grid listings until frustration took over and I got out. I’ll go back to just using the site instead of the app for most searches. Hopefully, the full site will still display as a list. Disappointing.
What happened?
by the bria on 2021/03/28 01:02
This used to be a well designed app but it’s not so great anymore. I’m not gonna write a whole essay on what’s wrong with the app, but one of the most annoying changes is instead of infinite scrolling, they added pages. What idiot thought that was a good idea?! Please go back to infinite scrolling, or at least give us the option to have that instead of the pages. It’s also frustrating that if I add something to a list, then try t go back to shopping, the back button just goes thru all the previous pages instead of just taking me back to my search page. Why have the continue shopping button if I need to go thru all the previous pages to get to my search anyways? There’s more stuff wrong with the app, but like I said, I’m not here to write an essay.
Worst app ever /scammers
by skinniminnie213 on 2020/05/19 15:33
DON’T GET THIS APP This app is terrible and customer service is so bad it makes me want to scream I’ve been cheated every time I order from here they lie and say my orderes never processed and the money’s still in my account but when I show them proof it isn’t they try to justify everything and tell me I’m in the wrong when I’m not they don’t send out emails if there could be a problem and when they do it’s in the moment you complain like that’s gonna make everything ok when it’s not I’ve been cheated and lied to so many times if you get the app be careful I’ll trust AliExpress before I trust this app again hell I’ll try wish before I use the app again it’s a waste of time space and phone data I wouldn’t recommend getting this app even if your life depended on it when I say I’d rather be shot then to use this app again I mean that with every fiber of my being and every once in my spirit don’t get this app
Extremely frustrated with Prime Wardrobe
by EveOs18 on 2021/08/18 03:28
I use prime wardrobe’s personal shopper. My first order was fine, I chose 8 items, kept I think 2 or 3 of them, and as per the instruction, I put the remaining items back into the resealable bag, put on the new shipping label, and sent them. This was months ago. Just today, at 10:46 pm! I received two emails: first, saying that they hadn’t received the items in my return, and they would charge me $117 if they didn’t receive the items by today (8/17). The second email, which came at the same time as the first, said that they had charged me the money for the items. Zero chance for me to rectify the situation in between, and I’m charged for items I already sent back. Super frustrating. Would love to talk to someone about it, but finding the customer service link has been a nightmare, so I’m leaving a review here. Please refund me the money you charged for the items I didn’t keep.
Rating Trends
10008,17656,13759,13751,14146,13531,14200,14333,14364,18176,17286,17112,16048,16505,16150,14867,14474,12165,11793,11773,12374,12355,11873,12356,12429,11852,12084,13358,12247,12720,12296,0,22214,11290,11505,11537,11125,217,16481,0,22838,11250,11455,11024,11540,13637,13728,12242,12575,10083,14147,0,27035,14365,14897,14882,13525,13502,13600,13637,13380,13104,13945,13654,13368,13600,13761,14061,14246,14795,15351,14407,14434,13574,13982,14390,15330,15744,14148,13502,14427,25573,31642,24901,0,61970,20997,21497,22358,24007
All Versions
5.0
5,291,786 total
 5
4,750,793
 4
323,989
 3
90,168
 2
39,664
 1
87,172
Current Version (17.22.2)
5.0
5,166,618 total
 5
4,695,616
 4
301,268
 3
70,457
 2
28,820
 1
70,457
Version History
More...
Keyword Volume Hits KEI Rank
shopping
20.92
52
1
shop
0.00
33
1
buying
20.91
25
1
app
0.00
9
1
wish
47.00
7
prime
20.73
2
amazon
77.24
1
azon
15.15
1
amazon app
36.06
1
amazon store
0.00
1
amazon price check
155
check
0.00
reviews
14.91
compare
18.14
review
14.93
eviews
0.00
read
11.27
registry
75.56
Screenshots
Keyword Volume Hits KEI Rank
shopping
20.92
14
4
app
0.00
8
buying
20.91
3
248
wish
47.00
2
prime
20.73
2
amazon store
0.00
1
amazon app
36.06
1
shop
0.00
1
azon
15.15
1
amazon
77.24
1
Search Visibility
App name
Description
amazon shopping offers app-only benefits to help make shopping on amazon faster and easier. Browse, view product details, read reviews, and purchase millions of products. amazon delivers to 100+ countries in as quickly as 3-5 days. Whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping, the amazon shopping app offers more benefits than shopping on amazon via your desktop. Never miss a delivery Get real-time tracking and delivery notifications so you know where your package is and when it arrives. Know exactly what you’re purchasing Full 360° product view lets you see items from every angle. “View in you room” makes sure it fits by using your phone’s camera and VR so you can see it in your space. We’ll notify you when items go on sale Just tap the heart icon to save items to Your Lists and we’ll alert you of price drops so you don’t miss a deal. Never forget your password Save time by staying securely signed in. If you prefer to sign out, use facial or fingerprint identification to sign back in. Connect with us when it works best for you Live chat support is open 24 hours, 7 days a week. Once you’ve started a chat, it stays that way for 24 hours so you don’t have to start your support session from the beginning. We’ll find that item for you Not sure of an item’s brand or where to but it? Just tap the scan icon in the search bar, take a picture of the item or its barcode, and we’ll find it for you. In order to provide a rich experience and enable features such as voice shopping, notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth. amazon shopping is available in English, Spanish, German, and Simplified Chinese. In addition to International shopping, you can change your settings in this single app to shop amazon.ca, amazon.co.uk, amazon.de, amazon.fr, amazon.com, amazon.it, amazon.es, amazon.cn, amazon.co.jp or amazon.in. For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to amazon’s Conditions of Use applicable for your country. Please also see the applicable Privacy Notice, Cookies Notice and Interest-Based Ads Notice for your country. Links to these terms and notices can be found in the footer of your local amazon homepage. For all other customers: By using this app, you agree to the applicable amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local amazon homepage. If your device supports TrueDepth technology, the app will use your device camera to detect your facial movements only while using certain features such as virtually try-on products like sunglasses. All information processed using this technology remains on your device and is not otherwise stored, processed or shared by amazon.
Love Amazon
by Mel 133 on 2021/12/06 00:44
I give them a solid 10 .
Great shopping Experience
by patty fireball on 2021/12/06 00:31
Great shopping Experience
Amazon is great
by imeectric on 2021/12/06 00:30
I like using Amazon because it’s fast and reliable. Anytime I use it I get exactly what I’m looking for and at a fast rate. I really enjoy looking on Amazon for stuff and recommend to everyone. 👍🏽
Amazon
by raimyday on 2021/12/06 00:28
So easy to use and I really appreciate the free returns and free return shipping. I buy everything from Amazon
Life made easy
by Gid Chatt on 2021/12/06 00:27
At the comfort of your house you can do shopping
Love it!!! Reliable Source
by jif2020 on 2021/12/06 00:10
I enjoy ordering from Amazon. I know that I will always get the product that I ordered. If the item does not meet my expectations I can return it for a refund or an exchange-just as if I had bought it from the store.
Review
by Patti Gaul on 2021/12/05 23:59
I love Amazon. It’s much better than shopping in the brick and mortar stores because you have such a bigger selection. And delivery is so quick, it’s amazing!
Amazon
by trinhny Nguyen on 2021/12/05 23:52
Amazon is the best! Love the prime!
My personal review About Amazon Online store
by hhrj he ehge on 2021/12/05 23:41
Amazon is a very good store to shop at the only thing I would say is the taxes due to covid and other reasons but still u can find very reliable and cheap stuff through Amazon and find the products u need.
It is like a store next door.
by purchisir on 2021/12/05 23:30
I feel safe in shopping with Amazon. Their goal to me is the old adage customers come first stands out.
Prime member paying for shipping
by Sabmella on 2021/12/05 23:30
Hi I’m a prime member and I’m being charged for shipping! Not good.
No app for older phones?
by Sonoma A/V Guy on 2021/12/05 23:26
Every time I see an add on Facebook for something, and then click on it, my iPhone sends me to the Apple App store to download the current version of the Amazon app, which is incompatible with my older iPhone 6. Why not make the older app compatible, rather than discriminate against those of us who can’t afford a new phone? Would have given zero stars, if that had been an option.
good site
by ✨skyyyyy✨ on 2021/12/05 23:26
really easy to find what I need and for good prices
Super convenient
by Fred@9161 on 2021/12/05 23:23
I really appreciate the convenience and prompt delivery.
Buenos precios.
by fanatico de Amazon on 2021/12/05 23:15
Bueno precios
Best of the best!
by diversity03outlookdotcom on 2021/12/05 23:13
Enough Said
Easy shopping
by tmkhb on 2021/12/05 23:09
Love shopping on Amazon because of the selection and fast delivery. More variety available unlike local shopping. And simple returns.
Calidad y buen servicio
by kendritasmoms on 2021/12/05 22:48
Todo perfecto buen estado y a tiempo siempre responsables en todo
Love my Amazon!!!
by xuehrjcbch on 2021/12/05 22:46
You are a life saver, during this pandemic, we are limited in going out and you bring all we need in a very speedy manner. Thank you
Amo
by Marivigato on 2021/12/05 22:46
Amo
So Easy
by Sysmgr on 2021/12/05 22:44
Your app is so easy to use and the shopping experience can’t be beat, your return process is perfect. Thank you for providing a wonderful way to shop Douglas
Amazon rocks!!!!!
by Fred Garvin 475 on 2021/12/05 22:27
I’ve been a prime customer for so long I can’t remember when I joined. In all the years I’ve only had a few issues that were taken care of almost immediately by a fantastic customer service staff. Great prices and with free shipping what’s not to love.
.
by itsssskassiiii20221 on 2021/12/05 22:19
So I bought some stuff on Amazon and I got my package and they got everything wrong maybe if you look at the order you wouldn’t get stuff wrong
Perfect way to stay safe
by mimiraeray on 2021/12/05 22:14
Always enjoy my experience with Amazon
Rating
by quintalintana on 2021/12/05 22:13
Love this app
Amazon
by cchaffold on 2021/12/05 22:12
Amazon is a life saver all this last year!! COVID, blah humbug! Yah, Amazon!
So easy to use
by Busialayo on 2021/12/05 22:09
I think I have an Amazon addiction. 😭🤣🤣
Filters should include country of origin
by Cattsarecool on 2021/12/05 22:05
I like to buy products made in the usa but can’t filter in Amazon so I go to other sites
Slow delivery
by DAH1946 on 2021/12/05 22:00
I pay for prime but nothing ever shows up in two days. Only benefit is free delivery and returns.
Consumers trust
by Mustafa Tyson on 2021/12/05 21:47
I really feel confident when I ordered through Amazon they protect me from scammers and people who just like to sell things they don’t have loving you thank you Amazon
Thank you God for Amazon!!
by Maccarroni on 2021/12/05 21:16
It has never failed me! It is easy and prices are great. Many options, suggestions, ideas, and don’t need to leave the house!! Returns are a cinch! I’m in love with Amazon!
Shopping made easy!
by Nonimojo on 2021/12/05 20:50
Have been using Amazon as a Prime member and find their service(s) have met and made our shopping SO much easier throughout the Pandemic but also before and after, returns also made easier.
Amazon is “Life”
by Rgnlcyn on 2021/12/05 20:49
I purchase everything from toilet paper to Gochujang (Korean Red Pepper paste) from the comforts of my home! What’s better than that? Oh ya one thing—God!
Love Amazon
by amazin' Amazon on 2021/12/05 20:48
Easy to order. Fast delivery! Always has what I want!! Perfect!
Well done but Needs fixed
by benjamf on 2021/12/05 20:34
The next notifications needs to come back for shipping progress, especially when the package is delivered. The texts are better than emails and the email notifications should have the items pictures in the emails. Amazon fresh mixed in this app is confusing. They should be separate. Fresh orders would be great again if they would be back to shipping on the same day which was the point. It used to be within a couple hours.
Amazon
by addicted1961* on 2021/12/05 20:32
They always have everything I want at a great price and returns are made simple. Great company!!!
Amazing app
by Sonora19987 on 2021/12/05 20:32
Great app i love how its true on things and gets here really early. ❤️
Cream right
by HariOmOm on 2021/12/05 20:29
Creamright A scam - their site says pay no more than eight dollars for shipping and I was charged even more than the product costs itself
Best app ever.
by demlord on 2021/12/05 20:28
Best app to buy whatever ur looking for. Highly recommend Best app to buy whatever ur looking for. Highly recommend it it Best app to buy whatever ur looking for. Highly recommend it
Dare to shop right!
by dee perez 2021 on 2021/12/05 20:23
Select choices, good vibes, and everything else inside!
Update issue?
by iamMia- on 2021/12/05 20:06
Since I updated to iOS 15 the app does not open.
Why can’t I print receipts???? From my phone, in the app, I don’t have a computer.
by aymicat on 2021/12/05 20:03
I buy items for work and in order to be reimbursed I need a paper receipt to submit to employer. I’ve been trying to figure this out for a couple years now. Just now googled it and it says you can only print from the Amazon website not the app. You all really, really, really NEED to fix this problem. If the print option was actually available in the app, I could’ve been print the receipts I’ve needed for the past couple years. I’ve missed on reimbursement for all those sales… Please, Please, PLEASE fix this so I can’t print from the app itself. Would be so, so much easier Please and Thank You, Happy Holidays!!
Amazon
by Herbbtv on 2021/12/05 20:03
I truly like buying on Amazon because I know when my order will arrive and they contact me when there is a delivery problem. I normally get everything either on the date they say or a few days earlier. Do not be afraid to use this site to order from.
Amazon helps
by b,b and b's mom on 2021/12/05 19:40
This helps when you are in a wheelchair.
Too buggy
by bobbydb92 on 2021/12/05 19:19
I don’t know what happened but in recent update Amazon has become trash
Purchases
by MarineSue on 2021/12/05 19:15
Amazon is the greatest online shopping of all time. You can find anything here!! I would be around wasting my gas trying to find the things, but instead I can have it delivered to my doorstep with the click of a button. Being a member for free shipping Also comes with free movies and free Kindle reads. Couldn’t ask for anything any better.
Review
by Joelnunez26 on 2021/12/05 19:08
They need to improve better things on the app
Shopping
by Mackynnas meme on 2021/12/05 19:07
Love the ease of shopping and fast delivery. Out of everything I have ordered I have not had to return anything.
Amazon is evil. I love it too much!
by Sherly06 on 2021/12/05 18:57
I come across many items via social media, as well as other avenues. After I locate the brand U research it and usually find it cheaper on Amazon
Excellent
by jasminfick on 2021/12/05 18:46
I love using the is app, you can find almost everything your looking for! I would recommend this to people who love shopping %150.
Shopping and Shipping
by OriginalLadyD on 2021/12/05 18:43
Never trusted online shopping until I started using Amazon Prime&I love it!!
Amazing shopping
by buffalo plaid on 2021/12/05 18:31
I can find anything without leaving my home. I’m disabled and can’t run every where so am very thankful for Amazon
Home organizer
by syltercero on 2021/12/05 18:23
Outstanding
Update made app useless
by Darksun647 on 2021/12/05 17:56
Amazon updated the apps saying they only support iOS 13 or later. I have iOS 12. If I want to shop, a screen directs me to my mobile browser instead of the app. Yet, sometimes when I interact with emails or the site even in browser, it will open up shopping in app with no problem. It only does that when prompted by an external link, but I can’t go in and open it myself. Don’t understand the point of that. I can’t buy a newer phone just whenever I want. Have to rate it low because I can only selectively use it for seemingly no reason.
Their tracking has gone downhill
by Kevyak4 on 2021/12/05 17:54
The one thing I hate is their shipping tracking has gone downhill and is extremely irritating on big items like mattress. I used to be able to track items to every town as it gets closer so I know when it’s in town or nearby. Now your tracking says a date and then when it doesn’t come Amazon says it is going show up sometime in the next three days working the hours I work it’s going to be hectic. I waited around on a Saturday to wait to get mattress. When I could have been doing stuff.
Removing essential features
by Crazyzrg on 2021/12/05 17:49
The ability to cancel a channel subscription has been removed from the app. It’s says I have to go to the browser to do that. Then when I try to open it in the browser, it forces me over to the app. This is predatory and unethical.
Of course it works
by MusefromWyo on 2021/12/05 17:44
One of the richest companies on earth, why would they make an app that doesn’t work flawlessly?
A lot of words in one page
by jos_101 on 2021/12/05 17:38
Even though I i love the details there is a lot things
Amazon
by redheaded streanger on 2021/12/05 17:33
Like shopping from home fast and accurate delivery times.
Amazon prime
by i can't think of any!! on 2021/12/05 17:27
So easy to use I just have to be careful not to go over the limit!!
Convenience & great customer service & value
by Postacute4u on 2021/12/05 17:21
The app allows me to shop with many choices and is a great value. If a package is lost or damaged Amazon is quick to rectify the problem.
Liars!!
by PurpleJ1144 on 2021/12/05 17:09
Said if I make a first purchase on amazon app, I would get a $20 coupon applied at check out. I was checking out and - NO COUPON APPLIED. Liars to get you to download their app. I am deleting the app and make my purchase elsewhere!!
I use Amazon on a regular basis
by bjstrick on 2021/12/05 17:05
I have been using Amazon for most of my shopping for a while now. I enjoy not having to fight crowds at Christmas time, etc. The only reason I didn’t give 5 stars is that unless you’re buying a name brand clothing, you don’t always know what you’re getting. I always read reviews before buying things like tops especially. My grandkids enjoy going on Amazon to make their Christmas lists so I have ideas about what they want.
Newest version crashing
by JeffIngeman on 2021/12/05 16:54
The newest version crashes trying to open the app app about two out of three tries. It behaves like it’s opening very slowly but just hangs. Other apps work fine and my signal is strong. This is on an iPhone 7.
Amazon Prime not delivering on time after paying for subscriptions for years
by abraham_xotwod on 2021/12/05 16:49
I have been using prime for years, but the last times I have ordered my packages do not arrive on time and amazon can’t give me a response I end up receiving the package a week later.
Best thing to ever happen
by kekejewels on 2021/12/05 16:48
Amazon is amazing and you can find anything you’re looking fly !!! Highly recommend
Never seen an app crash so many times
by Mergurl on 2021/12/05 16:38
Wouldn’t be such a bad app if it didn’t always crash.
The world at your doorstep!
by nomass411 on 2021/12/05 16:36
This makes like easier every day, but in a pandemic it is an essential survival tool.
Too cold outside to go shopping
by metrocosmic on 2021/12/05 16:34
Shop in the warm comfort of your own home.
Search function
by Frntweel on 2021/12/05 16:31
I wish the search function was a more selective. This is especially true when ordering replacement parts for something. It usually returns results that absolutely won’t fit the item I’m trying to fix.
Annoying spammy notifications
by gsdhfhdhfhdndbdhdhfhfhd on 2021/12/05 16:29
This app enables annoying deal notifications by default and then buries the setting to disable it in an obscure location that’s impossible to find without searching google. The menu is called settings and is different from the account menu. Not sure if this is intentional or just bad design. I never signed up for this explicitly so not sure why it’s enabled by default.
Excelente!!!
by kokasv on 2021/12/05 16:26
Servicio rápido y cuidadoso
Everything
by Lighthouse123 on 2021/12/05 16:08
I can buy almost everything I need or want from Amazon. It is my go to app!!!
My Story
by Ms. Reenie on 2021/12/05 16:07
Amazon is always the best. They have everything, and always at a great price. I have a large family I’m out of work and I’m still able to find gifts to send. I work for A competitor but do my shopping on Amazon. Thanks for always doing a great job ! Merry Christmas to all. Happy and safe New Year ! Maureen Quinn Little
♥️AMAZON
by 🌺amalia on 2021/12/05 15:57
I♥️Amazon! PROS - Convenient, FREE Shipping, Customer Service is amazing & Easy RETURN CONS - Some products are way OVER PRICE
Excellent
by Sparkells on 2021/12/05 15:53
I can’t enough about Amazon they are fast, efficient, good quality plenty of variety, safe and consumer friendly. I would be lost without it.
Lo mejor
by Nanilu19 on 2021/12/05 15:40
Encuentro todo lo que necesito sin moverme de mi casa,amo Amazon!!!
Best Shopping App
by Lexluger10 on 2021/12/05 14:18
This is an amazing app! This app personalize it it’s search algorithms and personally greets you. You can find anything on Amazon.
Shopping
by Sweetness S on 2021/12/05 13:42
Love that you can find everything on this site.Awesome
Ease and convenience
by KSSS, Psy.D. on 2021/12/05 13:37
Amazon has nearly everything that I need and want. It's my go-to for almost everything, and I use it almost everyday.
I love it a lot thanks Amazon
by rjimmie on 2021/12/05 12:58
Hi
Not accessible!
by vobloh on 2021/12/05 12:35
Attention! Developers! Of the largest Internet shopping business in the world! Why after all these years can you not make the app 100%! Accessible!? You actually are in violation of the A D A legislation. If you go to user way.oh are G that program will search for code that is not accessible and change it very simple for you please consider this thank you
Awsome
by cggiftshop1 on 2021/12/05 11:44
I love Amazon..Iam disabled and can shop from my kitchen table drinking my coffee.. If they don’t carry what Iam looking for than I don’t need it lol..I’ve done all my Christmas shopping on Amazon..Thank you for the fast shipping
Amazon Is The Best!!!!!
by T.bella21220 on 2021/12/05 09:17
Amazon is the best!!!!!!
Amazon
by kishhkishh on 2021/12/05 08:56
I love everything about Amazon
It’s convenient that’s all
by scooterscootscoot on 2021/12/05 07:36
As much as I think this venture the Amazon has been on has heard of society so much it sure is convenient and at the end of the day I appreciate it.
Review
by A big fan playing slots ! on 2021/12/05 07:32
Love shopping here great prices and always have what I want or need in stock ! Everyone should be shopping and buying from you ! Thanks for making it so easy to !
Something seriously wrong
by 10sjall29292skks on 2021/12/05 07:30
I updated the app and it’s having all kinds of issues in my account. I’ve been a customer for over a year and it’s not showing any of my orders, and when I try to order something that I’ve ordered numerous times, it says it isn’t deliverable to my address, and I get a “shop on the app and save” message, while I am using the app. Very confused.
Delivery
by laf0e on 2021/12/05 05:17
I have prime but it takes weeks for me to get my order. Not okay.
Great review
by chef Gabby on 2021/12/05 04:47
All items are good quality and they’re pretty good with shipping times
CREDIT for AMAZON ONLY scam
by Tammi829 on 2021/12/05 04:39
Thanks mmnsnsnndndndndnd
Prime Membership
by Fantasykiss30 on 2021/12/05 04:26
I’m not sure if the point of having prime membership anymore since the rule of “two days” shipping stopped working since COVID started
Love Amazon!!!
by lisandrat23 on 2021/12/05 04:14
The only thing I hate is that people sell a lot of knock offs on here. Not amazons fault though. fault though.)
Amazon/Amazon Fresh
by tinyperiodt on 2021/12/05 03:51
All the deliveries I’ve done have came on time and I’m very proud to say I’ve had no problems with this app so far so thanks to Amazon.
Thanks again
by Scarro_2001 on 2021/12/05 03:48
The best items and equipment to get and prime is the best
Issues while checking out
by TruggyWoggy on 2021/12/05 03:44
I keep feint the issue where it’ll load when I press to check out. It will begin to load then send me back to the cart.
Delivery Date
by 2Hot2Red on 2021/12/05 03:34
I had to delete two items because delivery date is after XMAS. :-(
I love them
by CeeBeeGang on 2021/12/05 03:34
Let’s just say they feed my shopping addiction and I over satisfied with the outcome!!!
Product info
by gghsiab on 2021/12/05 03:33
More product info please!!! I find myself going to the manufacturer’s/seller’s website to find the info I need to make a decision, and often I end up buying from them, not Amazon. Please more info!!
Subscribe and Save is a rip-off
by Play6589 on 2019/07/16 11:13
This review isn’t about the app. The app is fine with me. This is about Amazon’s subscribe and save. I had many items on it and realized the item was cheaper if I had ordered it myself. I contacted custom service and was told to wait until I receive the item before they would give me the cheaper price. I’m figuring when I did receive it, the cheaper price would be gone and they wouldn’t refund or they count on a customer forgetting to contact them. I canceled my five year prime membership along with canceling all subscribe and saves. Prime has gotten to be a joke, too. I loved the music. Now they want to you pay MORE to hear up-to-date good music by subscribing to their music service. The only reason I had prime was for the shipping and the music. Now we’re down to one and I’ve been finding better pricing on items I buy elsewhere. Prime is no longer worth it for me. So disappointed.
Navigation changes every time, can’t order digital products, cart is deleted if card doesn’t work
by MegaritzMom on 2021/09/26 19:15
This would be great if they didn’t keep moving things. For example, the subscription to reorder items every month keeps moving. Sometimes it’s in account and sometimes In the top menu sometimes under orders. Now I can’t find it at all. It’s ridiculous I have to go to my computer to change my subscription orders. Also, they don’t allow you to purchase digital products on a mobile device even if you directly use the web! I’m rarely on a computer anymore, and a lot of people don’t own a computer, so we can’t order prime movies, audible books or even Kindle books without a computer. I often forget that I was going to purchase something or I see it in a regular store before I get around to turning on the computer to do an order. I’m sure that’s cost them at least 500/yr just from lost sales to me. There are bound to be thousands of people like me. Even if there are only 1000 people like me, that’s a half million a year in lost sales. On top of that, when my credit card got hijacked and turned off, they deleted my order and didn’t even put the items back into the cart or into the Saved list or anything. I don’t remember what I ordered since it was a very large order. They need to put things back in the cart or into the Saved list when that happens so that people can easily repurchase them when they straighten out the problem with the credit card.
Up grade destroyed it
by Lordsearider on 2021/09/12 13:45
After the last several upgrades for the I-Pad version, no longer I-Pad friendly. App constantly rotates to a to line up with “phone” size and I-Pad has to be rotated back and forth constantly to realign back to horizontal format. This also occurs after each time you tap “back”, “return to search”. Then after returning back to previous search page you back at the first page and have to advance back to where you were. This “new” format and layout some times do not have a purchase button and only have a subscription button or neither. It’s to much like a phone app now. I’m sorry but i have a I-Pad, not a I-PHONE I do not want them stupid buttons on the bottom like an I-phone app. Also along the bottom of the window there is a black spot that appear when you first open the app and it also appear to be a notification window but blank. I have tried to tap on it, move it, open it, expand it, but nothing works, it just sits there covering half the screen. Also the right side of page is covered up or running off the edge. You can’t reduce size to make page fit, nor move it over to read it. I have deleted app and reinstalled to try and correct problems, and it may work fine or it may not. When it does load right, the next time I open it’s back to the “I-Phone” format.
Has frustrating UI issues
by hfkxmbdhcjlrnrkfiucbdvdjclcbb on 2021/01/24 19:25
The filter features and scroll action are frustrating and counter-intuitive in my opinion. The filters are tedious to update and utilize on a phone user interface (iPhone). Any time I want to apply filters, I have to tap > open drop down > select filter properties > tap "See ## Results". I'm not able to apply multiple filters without the entire page refreshing and taking me back to my dashboard. Some filter properties also can't be selected which makes searching for clothing and shoe items really difficult. I.e. I am trying to search for women's sneakers in size 9—the size 9 filter property is listed, but is gray'd out and can't be selected. It just makes searching for items in specific sizes and styles impossible. The app also has consistent issues with scrolling. Most of the time, I have to close and reopen the app a few times before I can actually scroll down a page without it bouncing back to the top automatically. I have no idea if the issues mentioned above stem from how Amazon's app and website function, or if it's an issue with my phone, but either way I usually end up feeling too frustrated to want to continue searching for things in-app.
UI improvement needed on Prime Wardrobe
by MeistOfMes on 2021/10/02 17:19
I’ve signed up for Personal Shopper and have yet to figure out how to actually locate the monthly picks from inside the app. This shouldn’t only be accessible through a text on my phone. I can’t get to my monthly picks on any device except my phone because I have zero clue where you bury this. Users should be able to open the prime wardrobe page and see a link right there to their personal shopper picks. I also sort of hate that the prime wardrobe and regular carts are totally separate. I find other stuff from my personal shopper’s picks that I decide I’d like to buy outright, not via prime wardrobe. I want to see those purchases on the same cart screen as my prime wardrobe purchases. Otherwise, as an RN working with covid patients, you’ve made staying home during the pandemic possible. Thank you for that. My rural area doesn’t have access to food shopping features that you’ve added more recently, but everything else has given me the ability to ensure my family has what they need without me potentially exposing people at the store. Thank you!!!
0 out of 5
by Waifu dealer on 2021/01/09 17:41
Im not allowed to leave a no star rating in the star rating, so let me explain. I made an account last year and ordered 3 things. 2 of them came late, although it wasn’t a big deal. The third thing wasn’t even what I ordered, but because I wasn’t charges extra I decided to just accept it as it was. Then when they gave me an option to send them my credit card information, I choose not to. Because of this, they suspended my account and held it for review, then refused to review it for several months leading me to make a new account, however if you do this you are breaching the terms of service. So now all accounts I make are suspended and the support team told me they refuse to accept money from me. My mistake was making a new account after they suspended my account, but they suspended my account for not giving them my credit card information, then refused to review the account for a year. No one works there to intentionally screw with customers, but their rules and how they treat them is certainly not professional. They informed me that the credit card linked to my previous account was deleted and therefore not linked to the previous accounts, but since it was used at all, they can’t accept it. Incompetent
Ridiculous & On-going Pop-up Suggestions/Tips
by ServRev on 2021/11/21 01:20
Update: DELETING APP! Issue below continues and I will shop elsewhere! These pop ups really disrupt the shopping experience! Breaks your train if thought and what you were looking for—so fine, you won’t stop, so I will, buying elsewhere! We are all different—we think and sequence differently. STOP TELLING ME HOW TO DO THINGS—stupid pop up short cuts suggestions every time I do something—it disrupts the shopping experience. As a person with disabilities, it’s rude and insensitive for you to constantly remind me there is a way you want me to do things. Once is fine, but every time is like a pushy parent! Thanks for being the bully Amazon—so much for your sensitivity ads that you are open and accepting. Do you tell the deaf guy in your ads to listen differently? and do you constantly drop him tips in the same manner, with pop-ups? (You get my point!) Mind your own business—one reminder is enough—or there are other places I can shop! The passive aggressiveness is over the top! As well as your sneaky tactics of putting things on shopping lists I didn’t put there! (Must be a new MBA in Marketing trying to kiss up to management that he/she/they are increasing sales!) JUST STOP!!
packaging is annoying
by JCPennyy on 2021/09/11 21:11
oh my gosh this is getting so frustrating. i order something over 2 weeks ago, ETA had been September 2nd. Doesn’t arrive and i’m told it’s running late. I get it, things happen. It tells me that my package will now arrive from the 5-7th. I wait patiently as it tells me that if it doesn’t arrive by the 7th then i can get a refund and cancel the order. The day comes and i’m now told I have to wait till that Friday (aka today) to be able to get a refund. Fridays here and guess what message I get? Yup, my package is now expected on the 15th. Still no option for a refund, and at this point i don’t even need the stuff I bought anymore (it was for a business) Total waste of time and just so frustrating, won’t let me speak to customer service either. Also, i don’t know what y’all did in the update but now I can only see 2 reviews out of however many there are, and of course it’s only the good reviews instead of the ones that actually say if anything is wrong. At first I thought it was just my phone, but my computer is the same thing. It’s not my wifi either, but please fix this because lately the app has been so frustrating.
Ratings after items received
by Tee den on 2021/02/10 18:49
There needs to be a comment section after rating delivery service to add personal comments. Existing ratings are to general and needs to be individualize to each recipients experience. Giving the company insight on improvement.I recently had an item left at my side door as I specified luckily I noticed my delivery alert and retrieved my package, although I feel the service was good I believe the package should have been placed as close to the door or home as possible rather than further away to prevent possible theft..it was very similar to placing an item on the front stoop for any and everyone to see the goal to make it as inconspicuous as able.. not to place it in the middle of the walk way as to alert others. This may be something that’s already stressed,But again adding a comment section might improve deliveries .
So many bad changes/updates
by Carterdl on 2019/10/13 20:11
Bring back the drag and drop save/compare option. It made it easy to scroll through other items in your wishlist. Now we have the heart button to add an item to save an compare but we have to actually pull up the list to look at the items. Instead of having easy access. Make it easier for us to browse through the customer review pictures. When I click on a single picture and then go back to the full list of pictures it takes me all the way back to the top of the list instead of taking me back to where I was. Imagine looking at products that have over 100 pics and you have scrolled through 50, you enlarge a picture, and when you’re done looking you hit the back button and they take you back to #1. That’s annoying if you plan to look at more than one picture up close. Also, please allow us to scroll through items we’ve searched for without having to press “next page” every 2 minutes. We used to be able to just scroll unlimited products all on one page
Not very app like and not very browser like either
by John0627 on 2021/06/15 20:39
This so called app is confused when used on the Apple Mini. It acts a little like the app on my iPhone and yet I can’t share products like I can from my phone. It also acts like I’m using a browser by allowing me to “zoom in” to get a closer look at images as if I were on the browser. What I would like to see is the utilization of the browser like attributes and the app like attributes and make the tablet version better than the phone version, yet still have the conveniences of the phone app. I want to be able to immediately share something through text because I can text on my Apple Mini or my Apple iPad. I also like the full picture view better than magnifying a portion of an image. I find it more convenient using my computer’s browser because my finger is not in the way of images, only the tiny little cursor. My suggestion, make the Mini iPad version like the iPhone version because they are not that different since the iPad is a larger extension of the iPhone (app-wise) and not a PC.
iPad app buggy when using Magic Keyboard trackpad
by avantidomani on 2021/10/03 20:07
I primarily use my iPad with the Magic Keyboard. For about the last month I’ve noticed a bug where the pointer will skip to the empty portion of the tab bar to the left of the home tab every time the pointer enters the tab bar. It’s like the location of each item is being mapped to the blank area at the far left, but *only* when navigating with the trackpad. After it initially jumps left when entering the tab bar, I can click in the blank area and will be taken to the cart. If I carefully move the pointer in that blank space, I can find the corresponding spots to click into the other tabs. As soon as I approach the actual location of each item in the tab bar, however, the pointer jumps to the empty space in the far right. It’s impossible to hover the pointer over any of the the actual items in the bar so I have to use my finger on the screen instead. (Trying to use my finger in the blank area that responds to the pointer does nothing until I enter the expected boundary area for the home tab.)
Be thankful for their kindness
by there should be more prayer on 2021/09/01 18:07
There are too many times where I’ve needed something I could not go out and just buy. I can say where something unexpected occurred that was more than I believed could happen for when God was with our family. Thank you for beyond meeting my expectations when I needed to have groceries in a hurry, rewards covered opportunities for helping my daughter, return item(s), new purchases for my daughter and I, or have gifts find the people that deserve goodness in their lives. Their company has morals behind the people that are in support when it comes to caring for assistance in my ability to be a single mother and keep going despite my inability to staying on track often. Thank you for investing in me, families that are in need and/or unable to go places due to unfortunate times of emotional rehabilitation to restore families to prosper.
Less user friendly than it used to be
by RedSwan91 on 2020/06/02 18:37
I used to like the app - it had most of the same searching ability as the desktop browser. With all the updates recently, it has to reload the page each time I want to add a filter even if it is a deeper level of the same type of filter. I also used to be able to use a search term and select ANY category I was interested in. Now a search term may only yield a few options to narrow a category. Example: I search for “stainless steel” and I can’t refine my search by the category of “arts, crafts and jewelry making”. If change the search term to “stainless steel charms”, I can refine my search by “arts, crafts and jewelry making”. The problem is that “charms” may not be the exact thing I am looking for and I want a more broad search but not so broad that I get entirely unrelated items.
Was great until iOS 13
by Luna Solterlu on 2020/04/06 14:11
Works fine on my iPhone (haven’t updated it yet), but when I try to post a question from my iPad, the button does nothing. And it’s super hard to find an item again unless you add it your cart or list, and then even if you don’t buy it, it will keep showing up in your recommendations for years to come (plus the listing can suddenly go from something normal to something you didn’t want to know about, and then THAT’s what’ll be recommended to you forever). There’s also no way to edit those recommendations, so you’ll always be bombarded with it Also there’s no way to report a sale of something that doesn’t belong to the seller (the most you can do is report them for incorrect product information, which they never read, or give them a bad review, which will be removed and might get you banned), so there are all these listings that say “handmade costume REAL PICTURE” and use stolen images of characters and custom items that the real owners have very clearly stated are not for sale.
Ugh so bad
by MissMel01 on 2020/11/28 16:37
Ever since the new interface it’s gone from bad to worse. The app is clunky and it freezes if I go back from an item page sometimes it resets me all the way back to page 1. Then I have to scroll down hit next and do that 5x to get back where I was. Sometimes images don’t load on the list pages. My WiFi is fine doesn’t happen anywhere else. They don’t make it any easier to shop with these issues. I hate how they list orders now. All out of order and everywhere. 1 of my orders just fell off the wagon no notifications on THAT 1 supposed to arrive yesterday it’s a few miles away and now suddenly it’s 2-4 days before delivery and that is not at the top of my order list - a missed delivery! No it’s down at the bottom just above delivered but below all upcoming deliveries. Unreal. This should be a priority because it was missed it’s close by and there’s a shipping issue delaying multiple days and no explanation. The new interface is not user friendly. Prior to most recent update notifications were at the top to click (the bell) it’s gone now.
iPad version full of bugs
by nikkibanks on 2021/01/18 18:57
I expect a better iPad version from the largest richest conglomerate company in the world. The iPad version hasn’t had an update released in a very long time, looks and functions different than iPhone version, looks and acts like it hasn’t been updated in 5 years. iPhone version looks and works much better and efficiently (except the lists section which is counter intuitive on iPhone version). iPad version has dozens of frustrating bugs - to look at a picture closer is hilarious, to scroll through search results defaults back to page 1 of your search each time which is scandalous, when you click on a product the page loads and expands for several seconds and takes a while for it to line up with other hyperlinks which is amateur. Who is in charge of Amazon’s app developing? They need to have the awareness of keeping all apps on Apple devices the same, update the versions at the same time with the same look, make sure the iPad version is up to date and working perfectly like the iPhone version does.
Absolutely Hate the New UI and Color Crime
by ThomasDav on 2020/06/04 04:33
I’m not normally one to complain, but the new app update was a grand waste of time and effort. If you paid for that abomination, I would demand your money back... and an apology. The user interface change is so different from the previous app that it makes for a very confusing and frustrating experience. I spent more time figuring out the cluttered navigation than I did shopping - and I apologize, but I do not believe you could have found a more hideous chimera of accent colors if you applied two AI’s and a team of failed design school dropouts to the task. That sickly, washed-out mint green, tried to be aqua, and God I wish I were blue, is absolutely repugnant and nauseating to behold. Marketing FAIL! Please, for the sake of those of us with good color vision make it go away. I will have to use the mobile website until it is purged. If you just put it back the way it was, I’ll give it 5 stars out of mercy and never complain again.
Problems with latest version
by Jane7344 on 2021/09/05 16:54
Another problem with latest version (sept 2021). Tried to look at subscribe and save order - just looped sending me back to shopping the subscribe and save items and only showed about 10% of available products. This app is useful only for checking on order status and not for shopping - too bad. Can’t place order. It just returns user to proceed to checkout - looping forever. When try to display orders it asks for the login again (even if I just logged in a minute ago). The login completes and then displays a pop up box saying there was a problem try again. You click ok and the app hangs saying loading information Minutes pass. When you get tired of waiting and go back to the item, again you get into the same loop. Sometimes you can get in on the 2nd or 3rd try, just did 8 try and still didn’t work. This app used to work fully and now my am pretty useless - Been a month since this version was released and no fix in sight.
Noticeable UI experience between iPad and iPhone
by CartKoi on 2021/04/05 05:26
Apologies if this sounds a bit odd but ... On my iPad units (iPad Pro 1st gen and iPad Air), all product items renders slower and specifically during item previewing, it is extremely sluggish upon selection etc. + if I view a few product videos, the top navigation frame often times will just disappear and I no longer can go back nor select anything to move forward (press the home button and swipe up to close the app). EFFECTIVELY, the user experience on the iPad has become quite poor and unreliable for quite some time (I finally got around to submitting a review to share it). INVERSELY, using the app on my iPhone 12, it works quite reliably well as expected. In fact, I often use my iPad to view some products ‘on the big gear screen’ as needed but end up using my iPhone to wrap up and make the purchases. Hopefully someone on the app dev side can look into this odd scenario. Thank you
My homepage icon bar with the home, profile and shopping cart icon as fallen and it can’t get up
by K @ NorCal on 2020/09/04 05:13
HELP! It’s driving me crazy. A few days ago my homepage icon bar with the home, profile and shopping cart icon as fallen to the bottom of my page and I cannot move it back to the top. I’ve reinstalled app, changed my password, google searched, called customer service and they told me to leave a review on the App Store and I will be contacted by the developer. It drives me crazy because I cannot see through the bar and it gets in the way of scrolling and viewing my page. In the last few days it’s changed back and forth at random. Every time I think it’s fixed, it’s not long before it changed again. I do nothing different, what gives? Most importantly, HELP!!!!
Progressively worse
by ZachtheRed on 2020/08/25 22:38
More and more it’s harder to find things I know are available due to the results bringing up all sorts of things that have nothing to do with my search. The filters consistently remove items which makes it harder to compare without going through tons of pages. So many items are listed multiple times with no difference in price, seller, item, or prime availability which only makes searching tedious. Lately when I search for something I’ve bought it’s no longer at the top of results but gets removed from my list which is inconvenient. Finally the new layout to me is objectively worse for functionality but was pushed through because it looks “nicer” to whoever developed it. It loads slower, less shows up on the screen due to everything being 50% larger for some reason, and has made it slower browsing. Now I’ll be less likely to use the app to buy things more spur of the moment and buy fewer more necessary items on desktop.
Doesn’t work well on my iPad
by tea_berry on 2021/09/12 22:43
Edit: reviews started working well, but just today I can no longer use the app on my iPad 12.9” as the add to cart section is cut off from view! I think my husband will be happy I can’t purchase anything right now 😂. There is also a white bar across the bottom. Both portrait and landscape modes are broken. Very bad, I can’t be the only person impacted by this?? I don’t know what happened but it’s terrible on my iPad now. I noticed the change maybe a month or so ago. Tapping the reviews button doesn’t work. I have to scroll down to that section manually now. There’s always a section of the page that just shows loading..., loading... these behaviors are consistent. it’s behaving like a poorly designed website that’s not taking into account I’m using a tablet. How is this acceptable?? Was this even tested?? Edit: the top bar vanishes when I browse around sometimes when loading a video of the product and then go back, the top bar vanishes. Can’t believe this is still not fixed. 0 stars
Frustrating
by gutierrez037 on 2020/08/16 04:05
I have been using this app for a couple of year now and everything was going fine until this year. I have tried to order twice and I haven’t received either or the packages. The first time I got a full refund but the second time they told me I got a refund and never actually gave me my money back. I tried telling customer service but I don’t think they believe me and i don’t know why. They told me I got my refund back but when you look at my gift card balance it’s 0. I haven’t ordered anything since I placed that order so I don’t know where the money went. I have been having such a hard time trying to communicate my problem to them but they just don’t seem to understand or want to believe me. I also tried sending them screenshots to show them I wasn’t lying but the email they gave me didn’t work. Then they said they would give me a $5 gifts card and I never got it either. This app has been frustrating me so much lately. I just want my packages.
Annoying.
by come on amazon on 2020/10/28 04:45
Hands down the most annoying thing about this app is trying to see reviews left on products. God forbid you try to open a photo to view a product and swipe through other photo reviews. That would be too simple. You have to open and close each picture to see them, even if they’re part of the same review. However, if you look at the view all feature, there’s suddenly no problem in swiping through photo reviews. Makes no sense. Also, can’t tell you how many times I’ve been scrolling quickly through products and accidentally swipe the screen and lose my place since I’m forced to move back a screen. The app is so sensitive that just a simple caress and I’m no longer reading product descriptions and I’m back at the home page. You would think that a company that makes billions of dollars almost every day can afford to pay to have better app integration and UI/UX, or, you know, pay their employees more.
Horrible
by Dwgvs on 2020/07/13 15:21
The app is horrible. Better to use the web site, but it has a lot of issues too. Tracking from the app isn’t accurate and it wont let you copy the tracking number to paste it into the carriers web site for tracking so you have to type it in manullay going back and forth between screens, or go to the web site and there you can copy and paste it. The search engine is getting more and more difficult to find what you are looking for. Type in one thing and you get 100 returns from products that have nothing to do with what you were searching for. Search for a product by a specific manufacturer and you might get it, 30-40 results down after they have tried to sell you 30-40 different things than what you were looking for. They really need to get a grip on this as if they don’t people will start looking elsewhere for products because this place is getting too difficult to find what your looking for.
Recent version has orientation bugs
by Smileaf on 2021/09/14 02:22
I’ve searched the webpage for a way to report a bug to no avail. I always keep my iPad in landscape mode. Recently upon opening it switches to portrait mode, sometimes cutting off the bottom half the screen as if it doesn’t exist. I have to tilt my iPad to portrait and then back to landscape which sometimes fixes it, most of the time the cutting of the screen gets worse or it ignores that I did anything and laughs in my face. I just tried to submit a review and noticed it also for some reason had zoomed in on the page a bit cutting off right side of the screen. I could see it if I pinched the view in, but I couldn’t scroll right or keep it zoomed out which made writing the review extremely difficult. As-is the app is nearly unusable for me and until its fixed I’ll be forced to use the web interface which isn’t quite as nice to use as the app.
Latest version is extremely frustrating to use
by KJS53 on 2021/03/12 14:45
The most recent upgrade makes shopping very frustrating two major reasons: 1 you have either hidden or removed easy access to the share option when viewing detailed information for a product, and 2 your search engine refuses to honor filtering requests that attempt to limit purchase options for a given product line. I often serve as a consultant for others asking for purchasing suggestions in my areas of expertise. This requires me to share the information with my clients. Your lack of a obvious share option forces me to use a web browser to get a link that can be easily share is a pain. Why are you afraid to allow an easily accessed share option on a product’s information page? When requesting option for a product type based upon brand, I DO NOT want to see products from other brands, I ONLY want to see options from the the brand selected in the filter. The filter was chosen for a reason, please honor it.
New UI is bloated and broken
by Westeri on 2021/09/15 20:41
The new UI is terrible. Instead of tidy text menus I have to scroll through a whole page of visual lists with horizontally scrolling images . It takes so long to find anything now. It’s overwhelming and uses so much space that often the thing I’m looking for is beyond the bottom of the screen. Having a fixed menu on the bottom is just bad design. Less vertical space and not where people look for a menu. It also rotates to portrait orientation on every screen change. How did QA miss that? This app is nearly unusable on iPad now. If it’s the same bloated UI on the phone I feel sorry for phone users having to scroll endlessly to find what they’re looking for. The UX team needs to do more research before they roll out another frustrating redesign. Design should make life easier. If users have to put in more effort (more scrolling, more searching the screen, tapping through more options) then it’s bad design.
Best App Ever!
by Yumi103 on 2020/09/08 01:04
Amazon’s App and Website is fantastic. But there app is wonderful. You can shop for anything at the top of your fingers. There app is easy to us and have great products and have a lot different items. It’s so easy to use and the app is well organized. You are able to track and see where your packages at without any hassle. And your packages come in time just like it will say when you order something. They nail it on delivery timing. I love this app and everyone I know loves it and I would recommend this and and having a prime member is great too but even without one you can still get whatever you are pretty much looking for. So I rate this app five stars. And my packages are on time and handled with care and the people you deliver are nice and respectful.
2 Day Shipping for Prime members is B.S.
by Booner2222 on 2018/04/28 14:56
Let me first say that I have been a long time Prime member and like the convenience of the range of products available. I also loved the fact that 2 day shipping actually took 2 days. Recently, today in fact, I’m in the mountains on a camping trip. I ordered a camera to capture the memories from the trip. This order was on Wednesday and guaranteed by Friday and was to be delivered to the campground. It’s now Saturday and my package is set to arrive at the campground that I will be leaving on Sunday a day after I leave on Monday. What a hassle. I have to make arrangement s to have the packaged shipped to my house taking more time and money. This is not the first time for being burned on guaranteed 2 day shipping. Going to start using Walmart app as they actually have 2 day shipping at no additional price.
Unreliable search results and product ratings
by CowtownGirl76 on 2020/07/01 10:42
Considering Amazon’s vast tech resources and net worth, this app is a huge disappointment. One of the biggest problems for me is the abuse of the review system. There are products with hundreds or thousands of five Star reviews which are obviously fake. If you look at the users review history you can see the user has posted the exact same review for different products. How does Amazon’s AI not catch this?? Another bug is sometimes there are several reviews for the wrong product mixed in with the product you are viewing, as if the product IDs got mixed up at some point. For example, a fish tank might have multiple reviews and photos for a travel pillow. Totally unrelated products got their reviews mixed together. This means the average star rating must be wrong. Overall, product star ratings are unreliable if these issues are not fixed. A few other annoyances of the app are: - They removed infinite scroll in search results. You are forced to click “Next”, and shown paid ads at the bottom of the search results. At least let us increase the number of results per page. - Filters functionality keeps changing. And there should be a way to set your own defaults for filtering and sorting. - The default sort order for Searches is to show “Featured” products first. I’m assuming this is so they can charge sellers to appear at the top of the list.
Would let my light bill be overdue before I got rid of my Prime membership
by AFleet9 on 2021/05/05 08:38
They have the absolute best customer service of literally any company I have ever dealt with! No matter if a wrong or defective item was accidentally sent they take care of everything seamlessly! I just can’t say enough good about them! I order several times a week and I’m never disappointed with this app even when wrong items are sent they have the most courteous customer service team and being a prime member has so many perks! I get to read amazing books for free and so much more! Thank you for being my go to place for absolutely everything I need! Not only do they have everything I need but for great prices and the fastest delivery!!
Problem with grocery pickup
by Oldthinker on 2021/05/01 13:29
I’m sure in many cases it’s helpeful that the system automatically sends someone out with your groceries as soon as you roll into the parking lot, but if it does that automatically without you confirming that you’re there and ready to receive, that could mean a Whole Foods associate is out there looking for you for a hot minute. I arrived with the intention of running inside first to grab something that I couldn’t order through the site and then signaling my arrival (telling the app where I was parked) once I got back the car and moved into a curbside spot. But when I got back out there, someone had been waiting/looking for me with my order for several minutes, because the system automatically sent her out there as soon as I rolled into the parking lot.
Worthless overseas garbage!
by islandguy80 on 2021/10/31 07:25
I bought a 2nd generation, night and day, scope for a couple hundred dollars, wasn’t expecting much but I had bought the same thing from Facebook and it came with the 3, 65 mm, 3.7 volt batteries and a charger. It didn’t last long at all, the viewing screen, which takes 2 of those weird batteries and a 3rd in what looks like a flashlight, but shines an invisible laser through the back of your viewing screen, hence, also into your eyes. Well it was cool seeing in the dark, even just for a day. So I open these 2! Was going to give one to my son to put on his .22 to go raccoon hunting. However after spending almost $400, not only did I not get a Single battery, but no charger either, so two 4 packs and two chargers was as much as a third night vision scope, advertised as “install and go see in the dark, so disgusted with a man who has almost 400 Billion, that he needs another $160, for batteries you can’t buy in America, only China! Ridiculous
All Hail The Kingdom of Glitch-y Wishlists!
by Nicoley34 on 2020/10/26 19:26
Edit: Alrighty, now that you are here, let’s begin... You do know how your app is neatly organized? And your delivery service is excellent? Well that all is true. But your wishlists are awful! I put an item(s) and it MULTIPLIED. [Stammering for comic effect-] W-w-w why would it multiply?????!!!! That is ridiculous! It’s not just with one wishlist, it happens on another wishlist too!!!! And that is not my only problem with the wishlists, I put comments, quantity, and priority, on items and I walk away for a couple of minutes ... COMPLETELY GONE!!!! Why is that??? So, I try to re-ad (if that’s a word.) and it says it is already on my wishlist. I admit, I’m a kid so I may be doing something wrong. But, if I’m not, you people have a bug in your system. Now, don’t get me wrong, I love your company, U are organized and helpful to the Human race. But pls, fix the list problem.
Filters reset and starts back at first page every time I select a product and return to the listings
by Riva Petrash on 2021/11/28 21:07
Every time I click a product for details and then go back to the listings, I cannot continue scrolling from where I left off because it always goes back to the beginning no matter what page I’m on. Not only that, but it resets any filters or sorting preferences that I had selected for my search. This is a new and extremely frustrating issue, I’ve had the app for many years and this is the first time it’s happened. It’s quite a simple issue, but it’s to the point that it’s easier to shop elsewhere because i dont want to restart the shopping search every time I want to add a product to my cart. Please do something about this I don’t know if it’s just me or some small thing in the latest update but either way it has a large impact and it needs to be resolved.
Saved For Later list scroll broken
by aardvark_boy on 2017/11/01 10:47
Saved For Later list scroll broken. Inserts recommendations into the middle of my saved for later list, then pauses while it tries to load more of my list *above* the recommendations, while I am fighting to scroll down past the recommendations. This is causing the screen to freeze, duplicate and/or missing items, and the inability to scroll past the annoying recommendations. Also, putting recommendations in the Saved for Later list is a poor idea- I have many unrelated items in my list- yet the recommendations section automatically inserted into my list fills half my screen and relates to only one item in my list that maybe I have no intention of buying at the moment. Very annoying.
Inaccurate delivery date
by natispa on 2021/07/09 14:57
I’ve been using this app and company for years now and it’s been all good and well, but not without issues. My main issue is that when you go to purchase something, it gives you a delivery date window, which I use to see if it will be delivered on a day that I’m off of work. But once the order is processed, it ALWAYS gives a different delivery estimated window. I understand that estimations are estimations, but the fact that it’s always incorrect is quite frustrating, and I’d rather not have an initial estimation at all. I’d like to be home for the delivery, or at least be able to change my options if not. I go back to see if I can pick it up at a locker instead and it doesn’t even give me that option. It’s just disappointing. Otherwise, everything else works as intended.
App Flaws
by V.Larimer on 2020/08/26 21:55
The app is pretty decent. Some of the most frustrating things about it (especially being a customer from Guam) is I’m not given ANY shipping options. The only available option is “Standard shipping” (which costs more than half the order!). Then there’s the “in stock” misinformation — I ordered 3 different items which all indicated “in stock”. After a week with no shipping notification, I followed up and customer service informed me I’d receive an email when these items ship because they’re not in stock! This was horrible! I had to cancel those orders and place re-orders for these items Atleast twice after that incident of information not being updated or relayed to the customer. Lastly, I’m a prime member and every single order I’ve had to pay nearly half the cost of my order in shipping! Why bother offering prime if I’m still charged sooooo much in shipping?!
What’s with the share sheet
by sethcane on 2021/10/21 06:14
For as long as this app has been on iOS / iPadOS you would think they would have added a share sheet option. For some reason they add it to iOS but not to iPadOS which make no sense. Most of the time I wanna see things on a bigger screen and maybe even share it to a friend. Would be nice to just have the share sheet come up. I have to go through the email option, highlight the link, find the share option under the highlight menu, then and only then do I get the share options I want to use. That is a lot of steps just to share something on iPad. I mean come on now not many people want to use the email to send links to people. They want to use their app of choice. Again this seems to be only an iPadOS issue since I know I can get to the share sheet on iOS. Please fix this!!
The best App Store!
by lilliana90 on 2021/09/07 02:39
Get this app now if you haven’t installed it. My dad works here and the place is completely amazing! Plus, it delivers your items you purchased mostly earlier then any online App Store. Other online app stores take about a week to deliver, and this app can come in a day or two. Please support this app! Again, your purchases come in not even a week (well maybe sometimes!) I totally love it. Plus, it gives you a notification when they delivered it. And for proof, they send a picture to make sure you can’t lie that you didn’t get your Item. I ordered a phone case and it came in two days. This App Store is totally amazing. Please get it! And people like to lie about it sometimes.
Keeps loosing connection to the main server
by AlexisMed on 2019/07/25 16:38
I rarely take the time to write reviews but this is ridiculous and I’ve had enough. This used to be my favorite online shopping app and was even relaxing for me to browse with such and ease and intuitiveness but now? All I see is PUPPIES. Puppies everywhere saying “UH-OH, something went wrong in our end”, to the point of making the app utterly useless. It’s frustrating to say the least! You guys used to have an almost perfect 5 star rating, what’s going on? Keep your app working! Up to date and in constant connection with your main servers if you want to keep your customers and your sales. And btw, your iPad app is not working AT ALL. Completely crashed. Unacceptable!
No Option for Review Writing etc
by nico1et on 2020/01/05 15:19
sorry, but for some reason now it’s impossible to find a way to leave comments or write reviews - which i’m pretty sure has changed. (this is on the ipad app, & ipad apps are notorious for issues since developers only seem to care about iphone apps) there is no place to “write a review” on the product page, & there’s no option to choose on your orders page(s) either. you can try to return something, look at order details, but there’s nothing to click on to leave a review. you can’t even leave a reviewer a comment. when you have a question, the button to post doesn’t even work. now i finally found where i can leave a review - way down at the bottom of the page (past the reviews, not at the top of the reviews where you would expect it). same issue with comment or question leaving.
The shock collar is exactly what we needed
by sengaRay on 2021/04/24 14:42
I’m in the elderly age category and currently living in an apartment with my two canine companions. This environment is new to all of us. Star the younger “furbee” thinks she is responsible for clearing all comers barking her disapproval quite loudly. Since neighbors are unhappy with this greeting I’ve been at pains to inform her that I do not need this protection and she should stop the noise before we are evicted. The new shock collar replaces one that ceased to work after only a few months. I bought this collar because it is well sealed and waterproof. My dogs are small and close to the ground where water and rain collect. I’m especially grateful for the plug/seal where the recharge cord is inserted to recharge. Thanks from Star and Lily and Patt
NO to grid display
by Coinlady57 on 2021/11/21 14:59
Have used the app for years, loved it and learned to adapt to all the version changes over the years, but am not crazy about this latest update. My searches seem to now show in a grid display instead of my preferred list display and I don’t see any option or toggle to choose the display and switch it back. I prefer the list display because it’s easier and quicker to scroll past listings which are irrelevant to my search…which there are tons that inevitably come up. Just tried to hunt for something specific and had to go through pages and pages of grid listings until frustration took over and I got out. I’ll go back to just using the site instead of the app for most searches. Hopefully, the full site will still display as a list. Disappointing.
What happened?
by the bria on 2021/03/28 01:02
This used to be a well designed app but it’s not so great anymore. I’m not gonna write a whole essay on what’s wrong with the app, but one of the most annoying changes is instead of infinite scrolling, they added pages. What idiot thought that was a good idea?! Please go back to infinite scrolling, or at least give us the option to have that instead of the pages. It’s also frustrating that if I add something to a list, then try t go back to shopping, the back button just goes thru all the previous pages instead of just taking me back to my search page. Why have the continue shopping button if I need to go thru all the previous pages to get to my search anyways? There’s more stuff wrong with the app, but like I said, I’m not here to write an essay.
Worst app ever /scammers
by skinniminnie213 on 2020/05/19 15:33
DON’T GET THIS APP This app is terrible and customer service is so bad it makes me want to scream I’ve been cheated every time I order from here they lie and say my orderes never processed and the money’s still in my account but when I show them proof it isn’t they try to justify everything and tell me I’m in the wrong when I’m not they don’t send out emails if there could be a problem and when they do it’s in the moment you complain like that’s gonna make everything ok when it’s not I’ve been cheated and lied to so many times if you get the app be careful I’ll trust AliExpress before I trust this app again hell I’ll try wish before I use the app again it’s a waste of time space and phone data I wouldn’t recommend getting this app even if your life depended on it when I say I’d rather be shot then to use this app again I mean that with every fiber of my being and every once in my spirit don’t get this app
Extremely frustrated with Prime Wardrobe
by EveOs18 on 2021/08/18 03:28
I use prime wardrobe’s personal shopper. My first order was fine, I chose 8 items, kept I think 2 or 3 of them, and as per the instruction, I put the remaining items back into the resealable bag, put on the new shipping label, and sent them. This was months ago. Just today, at 10:46 pm! I received two emails: first, saying that they hadn’t received the items in my return, and they would charge me $117 if they didn’t receive the items by today (8/17). The second email, which came at the same time as the first, said that they had charged me the money for the items. Zero chance for me to rectify the situation in between, and I’m charged for items I already sent back. Super frustrating. Would love to talk to someone about it, but finding the customer service link has been a nightmare, so I’m leaving a review here. Please refund me the money you charged for the items I didn’t keep.
Rating Trends
10008,17656,13759,13751,14146,13531,14200,14333,14364,18176,17286,17112,16048,16505,16150,14867,14474,12165,11793,11773,12374,12355,11873,12356,12429,11852,12084,13358,12247,12720,12296,0,22214,11290,11505,11537,11125,217,16481,0,22838,11250,11455,11024,11540,13637,13728,12242,12575,10083,14147,0,27035,14365,14897,14882,13525,13502,13600,13637,13380,13104,13945,13654,13368,13600,13761,14061,14246,14795,15351,14407,14434,13574,13982,14390,15330,15744,14148,13502,14427,25573,31642,24901,0,61970,20997,21497,22358,24007
All Versions
5.0
5,291,786 total
 5
4,750,793
 4
323,989
 3
90,168
 2
39,664
 1
87,172
Current Version (17.22.2)
5.0
5,166,618 total
 5
4,695,616
 4
301,268
 3
70,457
 2
28,820
 1
70,457
Version History
More...
Keyword Volume Hits KEI Rank
shopping
20.92
14
4
app
0.00
8
buying
20.91
3
248
wish
47.00
2
prime
20.73
2
amazon
77.24
1
azon
15.15
1
amazon app
36.06
1
amazon store
0.00
1
shop
0.00
1
amazon price check
155
check
0.00
reviews
14.91
compare
18.14
review
14.93
eviews
0.00
read
11.27
registry
75.56